Product Manual
®
Momentus 5400 FDE
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
100377037
Rev. C
August 2007
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About Momentus 5400 FDE disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Drive state upon shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Physical organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Time to ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Altitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Handling and static discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Master/slave configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cable-select option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Consumer usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Security Erase--ATA security commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.5.3
Security Thaw command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Security Erase procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Drive State after security erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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4.1 ATA interface signals and connector pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ATA Security policy exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Additional technical notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Drive Trust Mode supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Full Disc Encryption support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.0
Compatibility summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Compatibility test configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Software utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Third party software support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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Momentus 5400 FDE Product Manual, Rev. C
List of Figures
Figure 4.
Typical 5V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Momentus 5400 FDE drive label example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Momentus 5400 FDE Product Manual, Rev. C
1.0
Introduction
This manual describes the functional, mechanical and interface specifications for the following Seagate®
Momentus®5400 FDE drives:
• ST9120826A
• ST9100826A
• ST980821A
• ST960814A
• ST940811A
These drives provide the following key features:
• Trusted Drive technology including:
• Hardware Full Disc Encryption (FDE)
• Drive Trust security interface and ATA security interface
• Pre-boot authentication and initialization using the drive’s secure partition and Drive Trust API
• Encryption key escrow. Consult with your ISV.
• 5,400-RPM spindle speed and 8-Mbyte buffer combine for superior performance.
• Quiet operation. Fluid Dynamic Bearing (FDB) motor.
• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.
• Tunneling Magnetoresistive (TMR) recording heads.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Full-track multiple-sector transfer capability without local processor intervention.
• 800 Gs nonoperating shock and 250 Gs operating shock.
• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• The 3D Defense System™, which includes Drive Defense, Data Defense, and Diagnostic Defense, offers the
industry’s most comprehensive protection for disc drives.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Support for Read Multiple and Write Multiple commands.
• Support for autodetection of master/slave drives that use cable select (CSEL).
1.1
System requirements
The following hardware and software is required to use these drives.
Host system requirements:
• Windows XP with Service Pack 2 (or later) when utilizing the Windows Drive Trust API.
• System/BIOS that supports ATA Security commands.
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1.2
About Momentus 5400 FDE disc drives
The Momentus 5400 FDE contains drive trust technology providing Full-Disc Encryption (FDE) using proven
Triple DES (TDES) data encryption and decryption.
Feature list
• Automatically encrypts (and decrypts) all data on the drive
• Operations are performed with no measured performance loss
• All user data is encrypted on write operations and decrypted on read operations
Benefits
• Drive-level protection of data
• Drives that are stolen, taken out of service, or re-purposed remain fully protected
• Near instantaneous disposal and re-purposing of the drive (ensures that data from previous user is not
accessible by the new drive owner)
• Able to be deployed within a trusted computing environment
The drive encrypts every write operation and decrypts every read operation without user intervention. The
encryption and decryption is done on the drive itself, so there is a near-zero performance impact when the
drive writes and reads data. The performance-optimized encryption and decryption engine performs at the ATA
interface speed.
The purpose of full-disc encryption is to protect the data stored on the drive in the event that the host system is
lost or stolen. This assures the system owner that if their system is lost or stolen, their data will not be accessi-
ble without the correct credentials.
Having the encryption/decryption on the drive also provides the highest level of security for data because all
data, including the boot sector bytes, operating system, temp and even the swap files are encrypted at the
drive level.
The Momentus 5400 FDE contains two security interfaces:
1. The ATA Security Interface
This interface is provided for compatibility with the existing ATA Security Command Set. The ATA Security
Interface is active upon shipment and ready for use.
2. The Drive Trust Security Interface
This interface is provided to enable a robust enterprise-level security and management policy. Use of the
Drive Trust Security Interface requires additional software to manage the Drive Trust interface. Please con-
tact your system or software provider for more details.
1.2.1
Drive state upon shipment
Upon shipment from the Seagate factory, the ATA Security Interface is enabled and functioning. The following
is the detailed state of the drive upon shipment.
• Full Disc Encryption (FDE) is active and functioning. All user data is encrypted on write and decrypted on
read.
• The user interface to the drive is active and all read and write commands are allowed.
• The ATA user password is null (no value).
• The ATA master password is set to the Security ID (SID).
• ATA Security is set to the unlocked state. No password is required to access the drive.
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Momentus 5400 FDE Product Manual, Rev. C
The Momentus 5400 FDE drive may be integrated into the computer system in the same way you would inte-
grate a non-FDE Momentus drive.
The encryption key is enabled and operational when the drive leaves the Seagate factory. No user id is
required to access the drive, so the data on the drive is accessible to anyone possessing the drive. The drive
will encrypt data without a user id.
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Momentus 5400 FDE Product Manual, Rev. C
2.0
Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST9120826A, ST9100826A, ST980821A, ST960814A, and ST940811A model drives.
2.1
Specification summary
The specifications listed in this table are for quick reference. For details on specification measurement or
definition, see the appropriate section of this manual.
Table 1:
Specifications
Drive specification
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
Formatted Gbytes (512 bytes/sector)*
Guaranteed sectors
Bytes per sector
120
100
80
60
40
234,441,648
195,371,568
156,301,488
117,210,240
78,140,160
512
Physical read/write heads
Discs
4
4
2
3
2
2
1
2
1
2
Cache (Mbytes)
8
Recording density,
778,000
BPI (bits/inch typical)
Track density.
126,000
TPI (tracks/inch typical)
2
Areal density (Gbits/inch max)
98.2
5,400
42
Spindle speed (RPM)
Internal data transfer rate OD
(Mbytes/sec max)
I/O data-transfer rate
(Mbytes/sec max)
100
ATA data-transfer
modes supported
PIO modes 0–4
Ultra DMA modes 0–5
Height
9.5 +/-0.2 mm (0.374 +/-.008 inches)
Width
69.85 +/-0.25 mm (2.750 +/-0.010 inches)
Length
100.2 +/-0.25 mm (3.945 +/-0.010 inches)
Weight (typical)
100 grams (0.22 lb)
Average latency (msec)
Power-on to ready (sec typical)
Standby to ready (sec typical)
Startup current 5V (typical)
5.6
3.5
3.0
1.0 amps
Track-to-track seek time
(msec typical)
1.0 (read), 1.5 (write)
Average seek time (msec typical)
Average seek, read (msec typical)
12.5
12.5
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Table 1:
Specifications
Drive specification
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
Average seek, write (msec typical)
Full-stroke seek (msec)
Seek power (typical)
14.5
22 (typical); 24 (max)
2.0 watts
Read/write power (typical)
Idle mode (typical, low power)
Standby mode
Read: 2.50 watts; Write: 2.50 watts
1.40 watts
0.96 watts (typical)***
0.96 watts (typical)***
5V ± 5%
Sleep mode
Voltage tolerance (including noise)
Ambient temperature
5° to 55°C (operating), –40° to 70°C (nonoperating)
Temperature gradient
20°C (operating)
(°C per hour max, noncondensing)
30°C (nonoperating)
Relative humidity
(noncondensing)
5% to 90% (operating)
5% to 95% (nonoperating)
Relative humidity gradient
30% per hour max
Wet bulb temperature (°C max)
30°C (operating)
40°C (nonoperating)
Altitude, operating
–304.8 m to 3,048 m (–1000 ft to 10,000 ft)
–304.8 m to 12,192 m (–1,000 ft to 40,000 ft)
Altitude, nonoperating
(below mean sea level, max)
Shock, operating
250
(Gs max at 2 msec)
Shock, nonoperating
(Gs max at 2 msec)
800
Shock, nonoperating
(Gs max at 1 msec)
900
Shock, nonoperating
(Gs max at 0.5 msec)
400
Vibration, operating
(max displacement may
apply below 10 hz)
1.0 Gs (0 to peak, 5–500 Hz)
Vibration, nonoperating
(max displacement may apply
below 22 hz)
5.0 Gs (0 to peak, 10–500 Hz)
Drive acoustics, sound power (bels), 2
disc
Idle**
2.4 (typical)
2.6 (max)
Performance seek
2.9 (typical)
3.1 (max)
14
Nonrecoverable read errors
Annualized Failure Rate (AFR)
Load/Unload (U/UL) cycles
1 per 10 bits read
0.73%
25°C, 50% relative humidity
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
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Momentus 5400 FDE Product Manual, Rev. C
Table 1:
Specifications
Drive specification
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
5 years on distribution units.
To determine the warranty for a specific drive, use a web browser to access the following web
page:
Warranty
From this page, click on the “Verify Your Warranty” link. You will be asked to provide the drive
serial number, model number (or part number) and country of purchase. The system will dis-
play the warranty information for your drive.
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
**During periods of drive idle, some offline activity may occur, according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
***Typical notebooks will pull power to the drive when entering S3 and S4; while in the S3 and S4 states, drive sleep and drive standby
modes will not contribute to battery power consumption.
2.2
Formatted capacity
Model
Formatted capacity*
Guaranteed sectors
234,441,648
195,371,568
156,301,488
117,210,240
Bytes per sector
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
120 Gbytes
100 Gbytes
80 Gbytes
60 Gbytes
40 Gbytes
512
512
512
512
512
78,140,160
*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment
and formatting.
2.3
Default logical geometry
Cylinders
Read/write heads
Sectors per track
16,383
16
63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.
2.4
Physical organization
Model
Read/write heads
Number of discs
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
4
3
3
2
2
2
2
2
1
1
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2.5
Recording and interface technology
Technology
Specification
Interface
Parallel ATA
Recording method
RLL 0,11
Recording density BPI (bits/inch typical)
Track density TPI (tracks/inch typical)
778,000
126,000
2
Areal density (Gbits/inch max)
98.2
Spindle speed (RPM) (± 0.2%)
Internal data-transfer rate OD (Mbytes/sec max)
I/O data-transfer rate (Mbytes/sec max)
Interleave
5,400
42
100 (Ultra DMA mode 5)
1:1
Cache buffer
8 Mbytes (8,192 kbytes)
2.6
Physical characteristics
Height
(mm)
(inches)
9.5 +/–0.2
0.374 +/–0.008
Width
(mm)
(inches)
69.85 +/–0.25
2.750 +/–0.010
Length
(mm)
(inches)
100.2 +/–0.25
3.945 +/–0.010
Typical weight
(grams)
(pounds)
100
0.22
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Momentus 5400 FDE Product Manual, Rev. C
2.7
Seek time
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between
random tracks, less overhead.
Typical seek times (msec)*
Track-to-track
Read
1.0
Write
1.5
Average
12.5
22.0
5.56
14.5
24.0
5.56
Full-stroke
Average latency
*Measured in performance mode
Note. These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,
regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.
2.8
Time to ready
Max @ 25°C
Time to ready
Typical
3.5
Power-on to Ready (sec)
Standby to Ready (sec)
8.0
8.0
3.0
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2.9
Power specifications
The drive receives DC power (+5V) through the interface connector.
2.9.1 Power consumption
Power requirements for the drives are listed in the table on page 10. Typical power measurements are based
on an average of drives tested, under nominal conditions, at 25°C ambient temperature.
• Spinup power
Spinup power is measured fromthe time ofpower-onto thetimethat the drive spindle reaches operating speed.
• Seek mode
During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does
not execute a read or write operation. Servo electronics are active. Seek mode power is measured based on
three random seek operations every 100 msecs. This mode is not typical.
• Read/write power and current
Read/write power is measured with the heads on track, based on three 63 sector read or write operations
every 100 msecs.
• Idle mode power*
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/
write electronics are in power-down model
Table 2:
DC power
Power dissipation
Spinup (typical)
Seek
+5V average (25° C)
1.0 amps
2.00 watts
2.50 watts
2.50 watts
1.90 watts
1.70 watts
1.40 watts
0.96 watts
0.96 watts
Read
Write
Idle, performance mode*
Idle, active*
Idle, low power mode*
Standby
Sleep
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
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Momentus 5400 FDE Product Manual, Rev. C
2.9.1.1
Typical current profile
Figure 5. Typical 5V startup and operation current profile
2.9.2
Conducted noise
Input noise ripple is measured at the host system power supply across an equivalent 15-ohm resistive load on
the +5 volt line.
Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.
2.9.3
Voltage tolerance
Voltage tolerance (including noise):
5V ± 5%
Momentus 5400 FDE Product Manual, Rev. C
11
2.9.4
Power-management modes
The drive provides programmable power management to provide greater energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes:
Table 3:
Power management modes
Power modes
Active (operating)
Idle, performance
Idle, active
Heads
Spindle
Rotating
Rotating
Rotating
Rotating
Stopped
Stopped
Buffer
Tracking
Tracking
Floating
Parked
Parked
Parked
Full power
Self refresh—low power
Self refresh—low power
Self refresh—low power
Self refresh—low power
Self refresh—low power
Idle, low power
Standby
Sleep
• Active mode
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enabled in performance mode, and the drive accepts all commands and returns to Active
mode any time disc access is necessary.
• Standby mode
The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a
specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, the drive buffer is in Self Refresh Low Power mode, the heads are parked and the spindle is at rest.
The drive accepts all commands and returns to Active mode any time disc access is necessary.
• Sleep mode
The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer
is in Self Refresh Low Power mode, the heads are parked and the spindle is at rest. The drive leaves Sleep
mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep
mode and enters Standby mode with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive
activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive
accepts all commands and returns to Active mode when disc access is necessary.
12
Momentus 5400 FDE Product Manual, Rev. C
2.10
Environmental specifications
Ambient temperature
2.10.1
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed 65°C (149°F) within the operating ambient conditions.
Above 1,000 feet (305 meters), the maximum temperature is derated linearly by 1°C every 1000 feet.
Operating
5° to 55°C (41° to 131°F)
Nonoperating
–40° to 70°C (–40° to 158°F)
2.10.2
Temperature gradient
Operating
20°C per hour (68°F per hour max), without condensation
30°C per hour (86°F per hour max), without condensation
Nonoperating
2.10.3
Humidity
2.10.3.1
2.10.3.2
2.10.4
Relative humidity
Operating 5% to 90% noncondensing (30% per hour max)
Nonoperating 5% to 95% noncondensing (30% per hour max)
Wet bulb temperature
Operating 30°C (86°F max)
Nonoperating 40°C (104°F max)
Altitude
Operating
–304.8 m to 3,048 m (–1,000 ft to 10,000 ft)
–304.8 m to 12,192 m (–1,000 ft to 40,000 ft)
Nonoperating
2.10.5
Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.10.5.1
Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 250 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more
than two times per second.
Momentus 5400 FDE Product Manual, Rev. C
13
2.10.5.2
Nonoperating shock
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 800 Gs based on a nonrepetitive half-sine shock pulse
of 2 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 900 Gs based on a nonrepetitive half-sine shock pulse
of 1 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 400 Gs based on a nonrepetitive half-sine shock pulse
of 0.5 msec duration.
2.10.6
Vibration
All vibration specifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.10.6.1
Operating vibration
The following table lists the maximum vibration levels that the drive may experience while meeting the perfor-
mance standards specified in this document.
5–500 Hz 1.0 Gs (0 to peak). Max displacement may apply below 10 Hz.
2.10.6.2
Nonoperating vibration
The following table lists the maximum nonoperating vibration that the drive may experience without incurring
physical damage or degradation in performance when subsequently put into operation.
5–500 Hz
5.0 Gs (0 to peak). Max displacement may apply below 22 Hz.
2.11
Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All mea-
surements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is
defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Table 4:
Drive level acoustics
Idle*
Performance Seek
2.4 bels (typ)
2.6 bels (max)
2.9 bels (typ)
3.1 bels (max)
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
14
Momentus 5400 FDE Product Manual, Rev. C
2.12
Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
Table 5:
Electromagnetic immunity
Performance
level
Reference
standard
Test
Description
Electrostatic discharge
Radiated RF immunity
Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV
B
A
EN 61000-4-2: 95
EN 61000-4-3: 96
80 to 2,000 MHz, 10 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
ENV 50204: 95
Electrical fast transient
Surge immunity
± 1 kV on AC mains, ± 0.5 kV on external I/O
± 1 kV differential, ± 2 kV common, AC mains
B
B
A
EN 61000-4-4: 95
EN 61000-4-5: 95
EN 61000-4-6: 97
Conducted RF immunity
150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz
sine
Power Frequency H-field 1 A/m, 50Hz/60Hz, 3 axes
immunity
A
EN 61000-4-8: 97
EN 61000-4-11: 94
Voltage dips, interrupts
30% Reduction for 25 cycles
>95% Reduction for 250 cycles
>95%, 0.5 cycles
C
C
B
A - 1) No upset or degradation in performance beyond manufacturer’s specified limits.
2) No data loss.
B - 1) Unit self recovers without user intervention.
2) No data loss.
C - 1) Upset OK provided that unit will function after user intervention.
Momentus 5400 FDE Product Manual, Rev. C
15
2.13
Reliability
Measurement type
Specification
14
Nonrecoverable read errors
Annualized Failure Rate (AFR)
Load/Unload (U/UL)
1 per 10 bits read, max.
0.73%
25°C, 50% relative humidity
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity
600,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
Warranty
5 years on distribution units.
Important: When returning a drive for warranty support, if possible, you should
provide the valid ATA Master password, or return the drive in the Security Erased
state with the User Data Area accessible.
If these recommendations are not followed, Seagate cannot access the drive to
perform failure analysis to verify your warranty claim.
To determine the warranty for a specific drive, use a web browser to access the
following web page:
From this page, click on the “Verify Your Warranty” link. You will be asked to pro-
vide the drive serial number, model number (or part number) and country of pur-
chase. The system will display the warranty information for your drive.
2.14
Agency certification
2.14.1
Safety certification
The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.
2.14.2
Electromagnetic compatibility
Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Elec-
tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.
Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply
with the directives when used in the test systems, we cannot guarantee that all systems will comply with the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators
should confirm EMC compliance and provide CE marking for their products.
16
Momentus 5400 FDE Product Manual, Rev. C
Korean RRL
If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with para-
graph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic
Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information
and Communication Republic of Korea.
These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibil-
ity (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recog-
nized lab.
• Family name: Momentus 5400.2
• Certificate numbers: E-D011-05-2395 (B)
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi-
cation Authority (ACA).
2.14.3
FCC verification
These drives are intended to be contained solely within a personal computer or similar enclosure (not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually mar-
keted to the customer. As a subassembly, no Federal Communications Commission verification or certification
of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is
likely to result in interference to radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio
and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installa-
tion. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interference to radio or television, which can be determined by turning the equipment on and off,
you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, you should consult your dealer or an experienced radio/television technician for additional sug-
gestions. You may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super-
intendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication num-
ber 004-000-00345-4.
Momentus 5400 FDE Product Manual, Rev. C
17
2.15
Environmental protection
Seagate designs its products to meet environmental protection requirements worldwide, including regulations
restricting certain chemical substances.
European Union Restriction of Hazardous Substances (RoHS)
The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical
substances, including Lead (Pb), in electronic products effective July 2006.
A number of parts and materials in Seagate products are procured from external suppliers. We rely on the rep-
resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our
supplier contracts require compliance with our chemical substance restrictions, and our suppliers document
their compliance with our requirements by providing material content declarations for all parts and materials for
the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion
of any RoHS-regulated substance in such parts or materials.
Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws
and regulations which restrict chemical content in electronic products. These systems include standard operat-
ing procedures that ensure that restricted substances are not utilized in our manufacturing operations, labora-
tory analytical validation testing, and an internal auditing process to ensure that all standard operating
procedures are complied with.
2.16
Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to
light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM
B845. However, this accelerated testing cannot duplicate every potential application environment. Users
should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive
chemicals as electronic drive component reliability can be affected by the installation environment. The silver,
copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chlo-
ride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components
should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or
exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulca-
nized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any
electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.
18
Momentus 5400 FDE Product Manual, Rev. C
3.0
Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
Momentus®5400 FDE drives can be connected to a computer system using a standard IDE interface cable and
power connector. The host system must support the ATA pass-through facility to successfully use these drives.
Additionally, in the Windows environment, users not having administrator rights on their user account will be
required to load a Seagate-supplied driver.
The following operating systems support the required pass-through facilities:
• Windows XP, Service Pack 2 (and later)
• Windows 2003 Server, Service Pack 1 (and later). This OS has not been tested by Seagate.
Momentus®5400 FDE drives may be used as boot drives when used with these operating systems.
3.1
Handling and static discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic dis-
charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation to limit the drive’s
exposure to ESD.
• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire
installation procedure.
• Handle the drive only by its edges or frame.
• The drive is fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are
used to seal out dirt and contamination.
The sole exception to this statement is for the Momentus®5400 FDE perforated label which you should remove
and attach to the exterior of the computer system.
Momentus 5400 FDE Product Manual, Rev. C
19
3.2
Jumper settings
3.2.1
Master/slave configuration
Use the options jumper block shown in Figure 6 to configure the drive for operation. This jumper block is the
4-pin header adjacent to pins 1 and 2 of the I/O signal pins. For additional information about using the Cable
The “Master or single drive” option is the factory default setting.
Drive is master (or single drive)
Drive is slave
Cable select
Figure 6. Jumper settings
3.2.2
Cable-select option
Computers that use cable select determine the master and slave drives by selecting or deselecting pin 28,
CSEL, on the interface bus. Master and slave drives are determined by their physical position on the cable. To
enable cable select, set a jumper as shown in Figure 6. Refer to your computer manual to determine whether
your computer supports this option.
3.3
Drive mounting
You can mount the drive using four screws in the side-mounting holes or four screws in the bottom-mounting
holes. See Figure 7 for drive mounting dimensions (dimensions in inches with mm in parentheses). Follow
these important mounting precautions when mounting the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only M3 x 0.5 mounting screws.
• Do not overtighten the mounting screws (maximum torque: 4.0 inch-lb).
• Four (4) threads (0.080 inches) minimum screw engagement recommended.
20
Momentus 5400 FDE Product Manual, Rev. C
3.945 +/-0.010
(100.2 +/-.25)
0.490 +/- .010
(12.446 +/- .254)
.157
(3.9878)
.399
(10.135)
0.673 +/- .010
(17.09 +/- .254)
Breather Hole
Do not cover
or seal.
2.750 +/- .010
(69.85 +/- .25)
3.567
(90.60)
Recommended case temp.
measurement location
.551
2X M3 X 0.5-6H
Mounting holes
Both sides
(13.99)
.374 +/- .008
(9.5 +/- .2)
.12 min. full thread
2X .118 (3.00)
Both sides
4X M3 X 0.5-6H
Mounting holes
.10 min. full thread
3.567
(90.60)
.551
(13.99)
inches
(mm)
2.430
(61.72)
.399
(10.135)
.160
(4.06)
Detail A
Detail A
Figure 7.
Mounting dimensions—top, side and end view
Momentus 5400 FDE Product Manual, Rev. C
21
3.4
Drive integration
The Momentus 5400 FDE may be installed in the target computer system in exactly the same way as a non-
FDE Momentus drive with one optional exception regarding the label.
M
o
m
e
n
t
u
s
5400
FDE
GB
DO NOT COVER
BREATHER HOLE
XXX
Product of Singapore
This drive is manufactured by S eagate for OEM
dis tribution. For product information or technical
s upport, pleas e contact your s ys tem OEM.
MIC
X-XXXX-XX-XXXX (B)
®
N176
D33027
Avoid exces s ive s hock; do not pus h on
top cover or rem ove any s eal or label.
CAUTION:
SN: XXXXXXXX
Model: ST9XXXXXA
PN: XXXXXX-XXX
FW: X.XX
+5V TBD A
JUMPERS
MASTER
SLAVE
Date: XXXXX
Site: XXX
CABLE SEL
SID: XXXX XXXX XXXX XXXX XXXX
SID: XXXX XXXX XXXX XXXX XXXX
SN: XXXXXXXX
M
o
m
e
n
t
u
s
5400
FDE
Figure 8.
Momentus 5400 FDE drive label example
To install the drive in the system:
1. Remove the drive from the packaging material.
2. Remove the perforated sticker portion of the drive label (optional).
3. Remove the backing from the sticker (optional).
4. Apply the sticker to the outside of the computer for future reference (optional)
5. Install the drive in the computer system.
6. Load any desired images and operating system to the drive.
7. Install other components and options.
8. Set the original Master Password to a new value (see Section 1.2.1 for information about setting the SID)
utilizing System/BIOS or third party software (optional).
No password is required to change the Master password when the drive is in the unlocked state.
The drive remains in the unlocked state until a User password is set.
After the installation procedure is complete, the computer is ready to be shipped to the customer.
Note. The manufacturer of the computer system (system integrator) does not have to enter any password.
Except for the label, the installation procedure for the Momentus 5400 FDE is exactly the same as the
Momentus 5400.2.
22
Momentus 5400 FDE Product Manual, Rev. C
3.4.1
Drive installation
Upon receipt by the consumer, the drive’s user interface is identical to a Momentus 5400.2 drive. The normal
ATA security commands are functioning and available for initialization of the password as follows:
Per normal ATA Security Commands specifications, the drive is unlocked and all ATA security commands and
all normal ATA commands may be issued.
1. Consumer accesses the computer manufacturer’s BIOS set-up screen.
2. Consumer selects option to set User Password.
After setting the User password, the drive is now under access control (locked) and will require a password
for future accesses.
3. Optional: Consumer selects the option to set the Master password from the BIOS choices.
4. Consumer exits the BIOS settings menu and continues with the boot process.
5. The BIOS enters the Security Freeze Command (F5) prior to exiting the boot sequence.
3.4.2
Consumer usage
After initialization, the consumer will just need to enter their User password each time the computer is booted
according to the following description:
1. The computer system is turned on or the hardware is reset.
2. The drive reports to the BIOS that it is in the locked state per standard ATA Security Command reporting.
3. The BIOS queries the user for the password.
4. The BIOS supplies the password to the drive using the Security Unlock Command (F2).
5. The drive is unlocked and the BIOS may continue the booting process.
6. The BIOS enters the Security Freeze Lock Command (F5) prior to exiting the boot sequence.
3.5
Security Erase--ATA security commands
The Momentus 5400 FDE provides powerful features for cryptographically erasing the drive for disposal or
repurposing. The drive uses the ATA Security Erase Prepare (F3) and ATA Security Erase (F4) commands to
perform the cryptographic erase.
3.5.1
Security Thaw command
Most current laptop/notebook computer BIOS’s issue a Freeze Lock command to the drive during the boot pro-
cess. This prevents issuing the ATA Security commands. To allow for secure erase, the Momentus 5400 FDE
has a new command named Security Thaw (F7). Issuing the Security Thaw command with either User or Mas-
ter password supplied will remove the Freeze Lock from the drive.
3.5.2
Security Erase procedure
Using the Security Thaw command and the Security Erase commands, the drive may be cryptographically
erased according to the following procedure:
1. Consumer boots up the computer normally according to the Consumer Usage section above.
2. Consumer invokes software or BIOS option for Erase.
3. The software or BIOS queries the user for either the User or Master password.
4. The software or BIOS issues the Security Thaw command (F7) to the drive supplying the given password.
5. The drive removes the Freeze Lock--Security commands may now be issued.
Momentus 5400 FDE Product Manual, Rev. C
23
6. The software or BIOS issues the Security Erase Prepare (F3) command.
7. The software or BIOS issues the Security Erase Unit (F4) command.
Select the Enhanced erase for cryptographic erase that completes in less than one second.
3.5.3
Drive State after security erase
Upon completion of the erase sequence, all data is cryptographically erase and the drive has been returned to
the manufactured state as follows:
• The old encryption key is deleted.
• A new random encryption key has been created on the drive.
• Encryption function is active and functioning.
All user data is encrypted on write and decrypted on read, with the new key
• The user interface to the drive is active and all read and write commands are allowed.
• The ATA User password is reset to null (no value).
• The ATA Master password is not modified
The ATA Master password is the same value as it was before the erase.
• The ATA Security is set to the Unlocked state.
No password is required to access the drive.
The drive may now be disposed of safely, or the drive may be returned to service for another consumer follow-
ing the initialization procedure defined above. Drives returned to Seagate for warranty purposes have special
24
Momentus 5400 FDE Product Manual, Rev. C
4.0
ATA interface
These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports
ATA programmed input/output (PIO) modes 0–4 and Ultra DMA modes 0–5. The drive also supports the use of
the IORDY signal to provide reliable high-speed data transfers.
For detailed information about the ATA interface, refer to the draft of AT Attachment with Packet Interface
Extension (ATA/ATAPI-7), NCITS T13, subsequently referred to as the Draft ATA-7 Standard.
4.1
ATA interface signals and connector pins
The following table summarizes the signals on the 44-pin ATA interface connector. For a detailed description of
these signals, refer to the Draft ATA-7 Standard.
Table 6:
Connector signals
Connector
Contact
Cable
Conductor
Cable
Conductor
Connector
Contact
Signal Name
Signal Name
RESET-
DD7
1
1
2
2
Ground
DD8
3
3
4
4
DD6
5
5
6
6
DD9
DD5
7
7
8
8
DD10
DD4
9
9
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
DD11
DD3
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
43
DD12
DD2
DD13
DD1
DD14
DD0
DD15
Ground
DMARQ
DIOW-
DIOR-
IORDY
DMACK-
INTRQ
DA1
(keypin)
Ground
Ground
Ground
PSYNC:CSEL
Ground
IOCS16-
PDIAG-
DA2
DA0
CS1FX-
DASP-
+5 V (Logic)
CS3FX-
Ground
+5V (Motor)
No connection
Ground (Return)
43
Momentus 5400 FDE Product Manual, Rev. C
25
4.1.1
ATA interface specifications
The Momentus 5400 FDE is consistent with the ATA Interface implementation of the Momentus 5400.2 prod-
4.1.1.1
Legacy mode -- Multi-word DMA not supported
If multi-word DMA model is selected, the drive response is indeterminate, and the ATA bus will hang. Due to
this limitation, the drive will violate the DCO Set requirement in the ATA specification.
4.1.1.2
Legacy mode -- Interrupts disabled mode (polling) supports limited functionality
Interrupts disabled mode is entered upon setting of the nIEN bit to 1, in the Device Control Register as shown
in the ATA Specification.
Table 7:
7
Interrupts Disabled mode nIEN bit
6
5
4
3
2
1
0
HOB
r
r
r
r
SRST
nIEN
0
Upon entry of this mode the drive will behave normally in the absence of issuance of the following user data
access commands, to the drive:
• READ/WRITE BUFFER
• READ/WRITE SECTOR
• READ/WRITE SECTOR EXT
• READ/WRITE MULTIPLE
• READ/WRITE MULTIPLE EXT
• READ/WRITE DMA
• READ/WRITE DMA EXT
If any of the identified data access commands are issued to the drive, the drive will tri-state the data bus and
the retrieved data will be indeterminate. Additionally, the drive will return indeterminate values in the status reg-
ister.
Upon entry into the described state, the drive will remain in this state until you power cycle the drive.
If the nIEN bit is set to 1 and none of the identified data access commands are issued, the nIEN bit may be
returned to 0 and the drive will continue with normal operation in the Interrupts Enabled mode.
4.1.1.3
PIO Read -- Interrupts Enabled mode
In the Interrupts Enabled mode, the drive has limited support for the host to check the status register of the
drive while waiting for the data transfer interrupt.
If the host polls the status register, while waiting for interrupts and the drive has not yet posted the interrupt, the
drive will tri-state the data bus. This limitation is only an issue for any host that might choose to transfer the
data prior to the DRQ bit being set. For instance, any host that reads a status of 0x20 may, based on the drive
Busy bit and Error bit being cleared, choose to transfer the data, even though the DRQ bit is not set. This is not
recommended host behavior, and, if implemented, would result in undesirable results.
This limitation is not an issue for hosts that simply wait for the interrupt to be posted.
This is not believed to be an issue for hosts that check status but wait for the DRQ bit to be set.
26
Momentus 5400 FDE Product Manual, Rev. C
4.1.1.4
Device 0 only configurations
Per the ATA-ATAPI-7, Rev. 4B specification, Clause 5.16.1 (see italicized excerpt below), the specification
expects Device 0 to return the Task File Register when Device 1 is selected as follows:
In a single device configuration where Device 0 is the only device and the host selects Device 1, Device 0
shall respond as follows:
...
If the device does not implement the PACKET Command feature set, a read of the Control Block or Command
Block registers, other than the Status or Alternate Status registers, shall complete as if Device 0 was selected.
A read of the Status or Alternate status register shall return the value 00h.
Under the described conditions, and the host selecting Device 1 in a Device 0 only configuration, the Momen-
tus 5400 FDE will not respond for the request to Slave (Device 1) and the returned value will be indeterminate.
4.1.1.5
48-bit (Extended mode) Sector Count register must be written twice
Per the ATA-ATAPI-7, Rev. 4B specification, Clause 4.14:
In a device implementing the 48-bit Address feature set, the Feature register, the Sector Count register, the
LBA Low register, the LBA Mid register, and the LBA High register are each a two-byte deep FIFO. Each time
one of these registers is written, the new content written is placed into the “most recently written” location and
the previous content of the register is moved to “previous content” location.
When using the 48-bit Address feature set, the Momentus 5400 FDE assumes that the host will always write
the sector count register twice, even though the address may only require one write. Failure to write the sector
count register twice will result in the subsequent read likely hanging due to a mismatch in the sector count.
All registers identified above should always be written twice in when using the 48-bit Address Feature set.
4.1.2
ATA Security policy exceptions
In the ATA Security Interface mode, the drive conforms to the ATA Security Policy, except the following desir-
able exceptions to implement the desired Momentus 5400 FDE behavior:
Upon execution of the Secure Erase Sequence, the drive will have the following behavior:
• All modes of Secure Erase will instantaneously delete the encryption key rendering all user data unintelligi-
ble.
• A new encryption key will be generated inside the drive replacing the previous encryption key.
• The new encryption/decryption key will be applied to the data for all subsequent writes/reads prior to the
next Secure Erate sequence.
• The User password will be cleared to a null value.
• The Master password will retain the current value per the ATA specification.
Note. On completion of this sequence, the user is assured that all sectors on the drive are unintelligible, and
the drive is returned to the default factory state. It is then immediately ready for disposal or re-purpos-
ing.
The ATA Security Erase Unit Command provides for normal and enhanced erase modes as follows:
Momentus 5400 FDE Product Manual, Rev. C
27
Table 8:
ATA Security Erase Unit bits
Word
Content
0
Control word
Bit 0
Identifier
0 = Compare User password
1 = Compare Master password
0 = Normal Erase
Bit 1
Erase mode
Reserved
1 = Enhanced Erase
Bit (15:2)
1 - 16
Password (32 bytes)
Reserved
17 - 255
Choosing the Enhanced Erase mode will simply perform the Cryptographic Erase described above, and return
status almost immediately. This is the recommended option.
To maintain consistency with the ATA Security specification, Momentus 5400 FDE drives provide an option to
perform the Normal Erase mode.
Note. Choosing normal erase will result in the drive overwriting the entire drive, with data encrypted with the
newly generated encryption key, in addition to the Cryptographic Erase.
4.1.3
Additional technical notes
Additional notes are available on the following web site:
This site shows technical notes about additional new commands for FDE drives and other FDE-related infor-
mation.
28
Momentus 5400 FDE Product Manual, Rev. C
4.1.4
Drive Trust Mode supported
Identify Page - Word 150 decimal (0x96h)- Bit 12 Identifies Drive Trust Support.
Value = 1 = Drive Trust is supported (this is a trusted drive)
Table 9:
Drive Trust Identify Page
Ident Value
BIT set
Bit
Description
0
1
0
1
0
0
0
0
1
0
0
1
1
0
0
0
15
14
13
12
11
10
9
Vendor specific
Vendor specific
Vendor specific
Drive Trust Enabled
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Drive Trust Supported
Vendor specific
Vendor specific
Vendor specific
Vendor specific
5
0
9
8
8
7
6
5
4
3
2
1
0
Momentus 5400 FDE Product Manual, Rev. C
29
4.1.5
Full Disc Encryption support
Identify Page--Word 243 decimal (0xF3h)--bit 14 indicates Full Disc Encryption capability.
1 = Full Disc Encryption supported.
Table 10:
Full-disc Encryption Identify Page
Ident Value
BIT set
Bit
Description
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
15
14
13
12
11
10
9
Vendor specific
Full-disc Encryption
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
Vendor specific
4
0
0
0
8
7
6
5
4
3
2
1
0
30
Momentus 5400 FDE Product Manual, Rev. C
4.1.6
Supported ATA commands
The following table lists ATA-standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Draft ATA-7 Standard.
Table 11:
Supported commands
Command
ATA Security API
Unlocked Frozen
Drive Trust Security API
Op
Code
Secure
State
Authenticated
State
Locked
Special Commands
5C
5E
TRUSTED RECEIVE (PIO)
TRUSTED SEND (PIO)
Executable Executable Executable Executable
Executable Executable Executable Executable
Normal Commands
Executable
Executable
E5
98
51
B1
08
92
90
CHECK POWER MODE
CHECK POWER MODE
CONFIGURE STREAM
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable
Executable
Executable
Executable
Executable
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
DEVICE CONFIGURATION Aborted
DEVICE RESET
DOWNLOAD MICROCODE Aborted
Executable Executable Executable Executable
Aborted Aborted Aborted
Executable Executable Executable Executable
EXECUTE DEVICE
DIAGNOSTIC
Executable
E7
EA
EC
A1
FLUSH CACHE
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable
Executable
Executable
Executable
FLUSH CACHE EXT
IDENTIFY DEVICE
Executable Executable Executable Executable
Executable Executable Executable Executable
IDENTIFY PACKET
DEVICE
E3
97
E1
95
00
E4
C8
C9
25
2F
C4
IDLE
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
IDLE
IDLE IMMEDIATE
IDLE IMMEDIATE
NOP
READ BUFFER
READ DMA
READ DMA
READ DMA EXT
READ LOG EXT
READ MULTIPLE
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Momentus 5400 FDE Product Manual, Rev. C
31
Table 11:
Supported commands
ATA Security API
Unlocked Frozen
Drive Trust Security API
Op
Code
Secure
State
Authenticated
State
Command
Locked
29
F8
READ MULTIPLE EXT
Aborted
Executable Executable Aborted
Executable
Executable
READ NATIVE MAX
ADDRESS
Executable Executable Executable Executable
27
READ NATIVE MAX
ADDRESS EXT
Executable Executable Executable Executable
Executable
20
21
24
2A
2B
40
41
42
READ SECTOR(S)
Aborted
Aborted
Aborted
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
READ SECTOR(S)
READ SECTOR(S) EXT
READ STREAM DMA EXT
READ STREAM EXT
READ VERIFY SECTOR(S) Aborted
READ VERIFY SECTOR(S) Aborted
READ VERIFY SECTOR(S)
EXT
Aborted
10
F6
RECALIBRATE
Executable Executable Executable Executable
Executable
Aborted
SECURITY DISABLE
PASSWORD
Aborted
Executable Aborted
Aborted
Aborted
Aborted
F3
SECURITY ERASE
PREPARE
Executable Executable Aborted
Executable Executable Aborted
Aborted
F4
F5
F1
SECURITY ERASE UNIT
SECURITY FREEZE LOCK
Aborted
Aborted
Aborted
Aborted
Aborted
Executable Executable Aborted
SECURITY SET PASS-
WORD
Executable Aborted
Aborted
F2
70
91
EF
SECURITY UNLOCK
SEEK
Executable Executable Aborted
Aborted
Aborted
Executable Executable Executable Executable
Executable
Executable
Executable
Executable
Executable
Executable
SET DRIVE PARAMETERS Executable Executable Executable Executable
SET FEATURES
Executable Executable Executable Executable
F9
SET MAX ADDRESS
SET MAX ADDRESS EXT
Aborted
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
H
F9 / 00
H
H
H
F9 / 01
SET MAX SET
PASSWORD
H
F9 / 02
SET MAX LOCK
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable
Executable
H
H
H
F9 / 04
SET MAX FREEZE LOCK
H
32
Momentus 5400 FDE Product Manual, Rev. C
Table 11:
Supported commands
ATA Security API
Unlocked Frozen
Drive Trust Security API
Op
Code
Secure
State
Authenticated
State
Command
SET MAX UNLOCK
SET MULTIPLE MODE
SLEEP
Locked
F9 / 03
Aborted
Executable Executable Aborted
Executable
Executable
Executable
Executable
Executable
H
H
C6
E6
99
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
SLEEP
B0 / D9
SMART DISABLE
OPERATIONS
H
H
H
H
H
B0 / D2
SMART ENABLE/DISABLE
AUTOSAVE
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable
Executable
Executable
H
B0 / D8
SMART ENABLE
OPERATIONS
H
B0 / D4
SMART EXECUTE
OFF-LINE
H
IMMEDIATE
B0 / 08
SMART READ DATA
SMART READ LOG
SMART RETURN STATUS
SMART WRITE LOG
STANDBY
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable Executable Executable Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
Executable
H
H
B0 / D5
H
H
B0 / DA
H
H
H
B0 / D6
H
E2
96
E0
94
E8
CA
CB
35
3D
3F
C5
39
30
31
34
STANDBY
STANDBY IMMEDIATE
STANDBY IMMEDIATE
WRITE BUFFER
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable Executable Aborted
WRITE DMA
WRITE DMA
WRITE DMA EXT
WRITE DMA FUA EXT
WRITE LOG EXT
WRITE MULTIPLE
WRITE MULTIPLE EXT
WRITE SECTOR(S)
WRITE SECTOR(S)
WRITE SECTOR(S) EXT
Momentus 5400 FDE Product Manual, Rev. C
33
Table 11:
Supported commands
Command
ATA Security API
Unlocked Frozen
Drive Trust Security API
Op
Code
Secure
State
Authenticated
State
Locked
3A
3B
WRITE STREAM DMA EXT Aborted
WRITE STREAM EXT Aborted
Executable Executable Aborted
Executable Executable Aborted
Executable
Executable
34
Momentus 5400 FDE Product Manual, Rev. C
4.1.7
Identify Device command
The Identify Device command (command code EC ) transfers information about the drive to the host following
H
power up. The data is organized as a single 512-byte block of data. All reserved bits or words should be set to
zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on
page 5 for default parameter settings.
Thefollowingcommands containdrive-specificfeaturesthatmaynotbeincluded inthe DraftATA-7 Standard.
Word
Description
Value
0C5A
0
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
H
1
Number of logical cylinders
16,383
2
ATA-reserved
0000
16
H
3
Number of logical heads
4
Retired
0000
H
H
5
Retired
0000
6
Number of logical sectors per logical track: 63
Retired
003F
H
7–9
10–19
20
0000
H
Serial number: (20 ASCII characters, 0000 = none)
ASCII
H
Retired
Retired
Obsolete
0000
0400
0000
x.xx
H
H
H
21
22
23–26
Firmware revision
(8 ASCII character string, padded with blanks to end of string)
27–46
47
Drive model number (40 ASCII characters, padded with blanks
to end of string)
ST9120826A
ST9100826A
ST980821A
ST960814A
ST940811A
(Bits 7–0) Maximum sectors per interrupt on Read multiple and
Write multiple (16)
8001
H
48
Reserved
0000
H
49
Standard Standby timer, IORDY supported and may be disabled
ATA-reserved
2F00
H
H
H
H
H
50
4000
0200
0200
0007
51
PIO data-transfer cycle timing mode
Retired
52
53
Words 54–58, 64–70 and 88 are valid
Number of current logical cylinders
Number of current logical heads
Number of current logical sectors per logical track
Current capacity in sectors
54
xxxx
xxxx
xxxx
xxxx
H
55
H
H
H
56
57–58
Momentus 5400 FDE Product Manual, Rev. C
35
Word
Description
Value
xxxx
59
Number of sectors transferred during a Read Multiple or Write
Multiple command
H
60–61
Total number of user-addressable LBA sectors available
ST9120826A = 234,441,648
ST9100826A = 195,371,568
ST980821A = 156,301,488
ST960814A = 117,210,240
ST940811A = 78,140,160
62
63
Retired
0000
H
H
Multiword DMA active and modes supported (see note following
this table)
xx00
64
65
Advanced PIO modes supported (modes 3 and 4 supported)
0003
0078
H
Minimum multiword DMA transfer cycle time per word (120
nsec)
H
66
Recommended multiword DMA transfer cycle time per word
(120 nsec)
0078
H
67
Minimum PIO cycle time without IORDY flow control (240 nsec)
Minimum PIO cycle time with IORDY flow control (120 nsec)
ATA-reserved
00F0
H
H
H
H
H
68
0078
0000
0000
0000
69–74
75
Queue depth
76–79
80
ATA-reserved
Major version number
007E
001B
346B
H
H
H
81
Minor version number
82
Command sets supported
83
Command sets supported
7D09
H
84
Command sets support extension
Command sets enabled
4003
H
85
34xx
H
H
86
Command sets enabled
3xxx
87
Command sets enable extension
4003
H
88
Ultra DMA support and current mode
(see note following this table)
xx3F
H
89
Security erase time
0000
0000
8080
H
H
H
90
Enhanced security erase time
Advanced power management value
Master password revision code
Hardware reset value (see description following this table)
Auto acoustic management setting
ATA-reserved
91
92
FFFE
H
93
xxxx
xxxx
H
94
H
95–127
128
129–149
0000
0001
H
Security status
H
Seagate-reserved
xxxx
H
36
Momentus 5400 FDE Product Manual, Rev. C
Word
150
Description
Value
Drive Trust Identify
Seagate-reserved
ATA-reserved
5098
H
151–159
160–242
243
xxxx
H
0000
4000
0000
xxA5
H
H
H
H
Disk Encryption Supported
ATA-reserved
244–254
255
Integrity word
Note. See the bit descriptions below for words 63, 88, 93 and 94 of the Identify Drive data.
Description (if bit is set to 1)
Bit
Word 63
Bit
0
Word 88
Ultra DMA mode 0 is supported.
Ultra DMA mode 1 is supported.
Ultra DMA mode 2 is supported.
Ultra DMA mode 3 is supported.
Ultra DMA mode 4 is supported.
Ultra DMA mode 0 is currently active.
Ultra DMA mode 1 is currently active.
Ultra DMA mode 2 is currently active.
Ultra DMA mode 3 is currently active.
Ultra DMA mode 4 is currently active.
Ultra DMA mode 5 is currently active.
1
2
3
4
8
9
10
11
12
13
Bit
Word 93
13
1 = 80-conductor cable detected, CBLID above VIH
0 = 40-conductor cable detected, CBLID below VIL
Momentus 5400 FDE Product Manual, Rev. C
37
4.1.8
Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives
this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an inter-
rupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the
Features register are defined as follows:
Table 12:
Features register values
02
03
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values:
00
01
08
09
Set PIO mode to default (PIO mode 2).
Set PIO mode to default and disable IORDY (PIO mode 2).
PIO mode 0
H
H
H
H
PIO mode 1
0A
PIO mode 2
H
0B
PIO mode 3
H
0C
PIO mode 4 (default)
Abort, note supported
Abort, note supported
Abort, note supported
Ultra DMA mode 0
H
20
21
22
40
41
42
43
44
45
H
H
H
H
H
H
H
H
H
Ultra DMA mode 1
Ultra DMA mode 2
Ultra DMA mode 3
Ultra DMA mode 4
Ultra DMA mode 5
05
55
82
Enable advanced power management
Disable read look-ahead (read cache) feature.
Disable write cache.
H
H
H
AA
Enable read look-ahead (read cache) feature (default).
Report full capacity available
H
F1
H
Note. At power-on or after a hardware or software reset the default values of the features are as indicated
above.
38
Momentus 5400 FDE Product Manual, Rev. C
5.0
Compatibility summary
5.1
Installation considerations
Many of today’s mobile computers have been designed to make it possible for the end user to replace the hard
drive. Refer to your system’s user manual for the location of the hard drive compartment and the specific
instructions regarding replacement. Refer to your system manufacturer’s support website for the most up-to-
date information. Read and follow all instructions regarding the proper steps to be taken when replacing the
system hard drive. Some mobile systems are sealed and require specialized tools to gain access to the hard
drive. Special training or tools may be needed to service some mobile computers. In some cases, opening the
case may void your warranty. Consult your system documentation. Seagate recommends taking your system
to an authorized service technician to replace your hard drive.
Momentus 5400 FDE Product Manual, Rev. C
39
System Compatibility
Seagate Product Assurance has tested Momentus drives in the systems listed in Table 13. Testing included
multiple BIOS versions and operating systems. This testing was done to demonstrate compatibility with various
hardware and software configurations. Hardware and software combinations, other than those tested, may
also be compatible with this drive.
Table 13:
Tested systems
Acer Aspire 2000
Client Pro 345E
Compaq NX9500
Compaq D315
IBM R50
IBM R50P
IBM XNote
Lavie LJ700/7E
Micron T2100
Micron T2200
Microstar MSI-6561
Microstar MSI-6566E
Netvista
Optiplex GX150
Optiplex GX260
Optiplex GX400
Pavilion 774Y
Pavilion ZD7000
Pavilion ZT3000
Pavilion ZV5000
Pavilion ZX5000
Performance
Performance 1400
Performance 1500
Sony PCV-RZ60
Vaio PCG-V505/B
Vaio PCG-ZIR/P
Vaio PCV RX770
Vaio PCV7753
Vaio PCV-7753
Imedia 7150(Discovery)
Inspiron 8100
Inspiron 1150
Inspiron 2650
Inspiron 300M
Inspiron 5100
Inspiron 5150
Inspiron 600M
Inspiron 8600
Inspiron 9100
Inspiron XPS
Intel 845GBV
Intel SPRINGDALE-G
JIA HE H150
Latitude 100L
Latitude 8600
Latitude D400
Latitude D505
Latitude D600
Latitude D800
Latitude X300
Compaq E -6000
Dimension GX400
Dimension 4100
Dimension 4100 XPSZ
Dimension 4400
Dimension 4500S
Dimension 4600
Dimension 8100
Dimension 8200
Dimension 8250
Dimension 8300
Dimension XPS
Gigabyte GA-8SIML
Gigabyte GA-8SR533
HP/Compaq NX7000
HP D330
HP D330 MT
HP D330 UT
HP D530
HP D530 CMT
HP D530 SFF
HP D530 USDT
5.2
BIOS versions tested
The following list indicates the types of BIOS Seagate tested during the compatibility testing process. The list
highlights the major BIOS manufacturers. Individual systems contain variations of these BIOS versions and
were tested with regard to their implementation in the individual systems.
Table 14:
Tested BIOS versions
Release
Vendor
ACER
Award
Compaq
Compaq
Compaq
Compaq
Dell
Revision
1.01
Various
68xxx
78xxx
8602
Various
Various
Various
v1.08
F.07
Various
Various
Various
A03
HP
Various
Various
IBM
40
Momentus 5400 FDE Product Manual, Rev. C
Table 14:
Tested BIOS versions
Vendor
Intel
Release
786B2
Revision
v1.11
NEC
Various
Various
Various
Various
Phoenix
5.3
Operating system versions tested
This list indicates the types of Operating Systems Seagate tested during the compatibility testing process and
highlights the major OS manufacturers. Several variations of the major operating systems have been tested.
Table 15:
Operating systems tested
Manufacturer
Microsoft
Version/Release
Windows Server 2003 (Compatibility evaluated, but not tested)
Windows XP, XP Pro, XP Home (Service Pack 2) (multiple languages)
Microsoft
5.4
Compatibility test configurations
The Momentus drives have been tested to demonstrate compliance in both the master drive and slave drive
positions, including master and slave selection via the cable select feature. These tests are performed to
ensure functionality to the ATA/ATAPI-7 specification. Seagate design and testing are constantly evolving to
match the evolution of the ATA/ATAPI specifications. Momentus drives should be expected to be largely com-
pliant to the emerging ATA/ATAPI-8 specification.
Notes exceptions to the specifications for the Momentus 5400 FDE are listed in the ATA Interface Section
above.
5.5
Software utilities
The following is a brief overview of a some of the Seagate utilities used during the Seagate competitive analy-
sis process.
The Seagate SeaTools application is an exclusive disc drive diagnostic software designed to troubleshoot most
hard drive issues. Desktop edition works with most ATA, SATA, or SCSI drives in desktop systems and has a
98 percent accuracy rate.
The Seagate DiscWizard™ application simplifies the installation of disc drives. This software also overcomes
many system BIOS and operating system limitations that can complicate the installation of higher-capacity ATA
(IDE) interface drives.
This is a list of some of the third party utilities used in the testing process.
Vendor
Intel
Application
PCI-EXE
Microsoft
Symantec
Winbench99
Norton Utilities
Momentus 5400 FDE Product Manual, Rev. C
41
6.0
Seagate Technology support services
Internet
For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is
available 24 hours daily by email for your questions.
Presales Support:
Technical Support:
Warranty Support:
mySeagate
my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to
manage their Seagate account functions. Submit pricing requests, orders and returns through a single,
password-protected Web interface-anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You
may register for customized communications that are not available on the web. These communications contain
product launch, EOL, pricing, promotions and other channel-related information. To learn more about the
benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as product availability and compatibility.
Technical Support
Seagate technical support is available to assist you online at support.seagate.com or through one of our call
centers. Have your system configuration information and your “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.
Momentus 5400 FDE Product Manual, Rev. C
43
Customer Service Operations
Warranty Service
Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-
related issues. Resellers or end users of drive products should contact their place of purchase or Seagate
warranty service for assistance. Have your serial number and model or part number available.
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery
services labs are currently located throughout the world. . Additional information, including an online request
form and data loss prevention resources, is available at http://services.seagate.com/index.aspx
Authorized Service Centers
Seagate Service Centers are available on a global basis for the return of defective products. Contact your
customer support representative for the location nearest you.
USA/Canada/Latin America support services
For an extensive list of telephone numbers to technical support, presales and warranty service in USA/
Global Customer Support
Presales, Technical, and Warranty Support
Call Center
USA, Canada,
and Mexico
Toll-free
Direct dial
1-800-SEAGATE
+1-405-324-4700
Data Recovery Services
Call Center
Toll-free
Direct dial
FAX
USA, Canada,
and Mexico
1-800-475-01435
+1-905-474-2162
1-800-475-0158
+1-905-474-2459
Europe, the Middle East and Africa Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the
Asia/Pacific Support Services
For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific,
44
Momentus 5400 FDE Product Manual, Rev. C
D
Index
density 8
Numerics
A
discs 7
acoustics 14
AFR 16
dissipation 10
altitude 13
E
autodetection 1
B
enclosures 17
errors 16
BPI 8
burst 1
European Union Restriction of Hazardous Substanc-
es 18
C
certification 16
commands 31
F
frequency 15
compatibility 40
G
compliance 16
CSEL 20
C-Tick 17
cycles 16
H
handling 19
height 8
humidity 13
I
Idle 10
Momentus 5400 FDE Product Manual, Rev. C
45
IEC950 16
interference 17
precautions 20
interleave 8
R
J
K
register 38
L
length 8
Load/Unload 16
reliability 16
resistance 11
RF 15
RoHS 18
M
master/slave 1
modes 25
S
monitoring 1
screws 20
SeaTools 1
sectors 7
Seeking 10
shock 13
N
noise 11
O
signals 25
Sleep 10
sound 14
specifications 5
Spinup 10
P
pins 25
PIO 25
Standby 10
46
Momentus 5400 FDE Product Manual, Rev. C
48
Momentus 5400 FDE Product Manual, Rev. C
Seagate Technology LLC
920 Disc Drive, Scotts Valley, California 95066-4544, USA
Publication Number: 100377037, Rev. C, Printed in U.S.A.
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