Samsung SP i600 User Manual

Sprint PCS VisionSM Smart Device  
SP-i600 by Samsung®  
User’s Guide  
XH06.06_LMi600_091004_F1  
Security Features for Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . .49  
3B.Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
3C.Sprint PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . 140  
Welcome to Sprint PCS  
Sprint PCS has the most complete, all-digital wireless network in the  
nation. Depend on it. We are committed to bringing you the best  
wireless technology available. With Sprint PCS, you get the most  
complete, all-digital wireless network in the nation so all your  
services work the same wherever you go on the network. We built  
our network right from the start, so no matter where you are on  
the enhanced Sprint Nationwide PCS Network, all your services –  
whether it’s Voicemail, Caller ID, or e-mail – will work the same.  
This guide will familiarize you with our technology and your new  
Sprint PCS Vision Phone through simple, easy-to-follow  
instructions. If you have already reviewed the Guide to Activating  
and Using Your Phone that was packaged with your new phone,  
then you're ready to explore the advanced features outlined in this  
guide.  
If you have not read your Guide to Activating and Using Your Phone,  
go to Section One – Getting Started. This section provides all the  
information you need to unlock your phone, set up your voicemail,  
and much more. It also contains information on how to contact  
Sprint PCS if you have any questions about your service, wish to  
check your account balance, or want to purchase additional  
products or services.  
Sprint PCS is different. All your services work the same wherever  
you go on the most complete, all-digital wireless network in the  
nation.  
Welcome and thank you for choosing Sprint PCS.  
i
   
Introduction  
This User’s Guide introduces you to Sprint PCS Service and all the  
features of your new phone. It’s divided into four sections:  
Section 1: Getting Started  
Section 2: Your Sprint PCS Phone  
Section 3: Sprint PCS Service Features  
Section 4: Safety Guidelines and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of your  
new phone and service. The Table of Contents and Index will also  
help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and click on the page  
number to go directly to that page. Follow the instructions in that  
section, and you'll be ready to use your phone in no time.  
You can view this guide online or print it to keep it on hand. If you're  
viewing it online, simply click on a topic in the Table of Contents or Index  
or on any page reference. The PDF will automatically display the  
appropriate page.  
Note:  
ii  
   
Section 1  
Getting Started  
 
Section 1A  
Setting Up Service  
In This Section  
Getting Started With Sprint PCS Service  
Setting Up Your Voicemail  
Sprint PCS Account Passwords  
Getting Help  
Setting up service on your new Sprint PCS Phone is quick and easy.  
This section walks you through the necessary steps to set up your  
phone, unlock your phone, set up your voicemail, establish passwords,  
and contact Sprint Customer Service for assistance with your  
Sprint PCS Service.  
Section 1A: Setting Up Service  
2
 
Getting Started With Sprint PCS Service  
Determining if Your Phone is Already Activated  
If you purchased your phone at a Sprint PCS Store, it is probably  
activated, unlocked, and ready to use. If you received your phone in  
the mail, it probably has been activated; all you need to do is unlock  
it.  
If your phone is not activated, please refer to the Guide to Activating  
and Using Your Phone included with your phone.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press  
to turn the phone on.  
2. Select Unlock (right softkey).  
To select a softkey, press the softkey button directly below the softkey  
text that appears at the bottom left and bottom right of your phone’s  
display screen. Softkey actions change according to the screen you’re  
viewing and will not appear if there is no corresponding action available.  
Note:  
3. Enter your four-digit lock code. (For security purposes, the  
code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits of  
either your Social Security number or Sprint PCS Phone Number or  
try 0000. If none of these work, call Sprint Customer Service at  
1-888-211-4PCS (4727).  
Tip:  
Section 1A: Setting Up Service  
3
     
Setting Up Your Voicemail  
All unanswered calls to your Sprint PCS Vision Phone are  
automatically transferred to your voicemail, even if your phone is in  
use or turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your pass code  
Record your greeting  
Record your name announcement  
Choose whether or not to activate One-Touch Message  
Access (a feature that lets you access messages simply by  
pressing and holding  
enter your pass code)  
, bypassing the need for you to  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
For more information about using your voicemail, see  
“Using Voicemail” on page 110.  
Section 1A: Setting Up Service  
4
   
Sprint PCS Account Passwords  
As a Sprint PCS customer, you enjoy unlimited access to your  
personal account information, your voicemail account, and your  
Sprint PCS Vision account. To ensure that no one else has access to  
your information, you will need to create passwords to protect your  
privacy.  
Account Password  
If you are the account owner, you'll have an account password to  
sign on to www.sprintpcs.com and to use when calling Sprint  
Customer Service. Your default account password is the last four  
digits of your Social Security number. If you are not the account  
owner (if someone else pays for your Sprint PCS Service), you can  
get a sub-account password at www.sprintpcs.com.  
Voicemail Password  
You'll create your voicemail password (or pass code) when you set  
up your voicemail. See “Setting Up Your Voicemail” on page 4 for  
more information on your voicemail password.  
Sprint PCS Vision Password  
If you have a Sprint PCS Vision Phone, you can set up a Sprint PCS  
Vision Password. This optional password may be used to authorize  
purchase of Premium Services content and to protect personal  
information on multi-phone accounts.  
For more information or to change your passwords, sign  
on to www.sprintpcs.com or call Sprint Customer Service at  
1-888-211-4PCS (4727).  
Section 1A: Setting Up Service  
5
 
Getting Help  
Visit Our Website  
You can get up-to-date information on Sprint PCS Services and  
Options by signing onto our Website at www.sprintpcs.com.  
When you visit us online, you can  
Review coverage maps  
Learn how to use voicemail  
Access your account information  
Purchase accessories  
Add additional options to your service plan  
Check out frequently asked questions  
And more  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your Sprint PCS Phone  
Sign on to your account at www.sprintpcs.com  
Call us toll-free at 1-888-211-4727 (Consumer customers)  
Write to us at Sprint Customer Service, P.O. Box 8077,  
London, KY 40742  
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to invoicing  
information on your Sprint PCS Account. This information includes  
balance due, payment received, invoicing cycle, and the number of  
minutes used since your last invoicing cycle. (Normal airtime usage  
will apply.)  
To access automated invoicing information:  
Press  
.
This service may not be available in all Affiliate areas.  
Note:  
Section 1A: Setting Up Service  
6
   
Sprint Directory Assistance  
You have access to a variety of services and information through  
Sprint PCS Directory Assistance, including residential, business, and  
government listings; assistance with local or long-distance calls;  
movie listings; and hotel, restaurant, shopping, and major local  
event information. There is a per-call charge and you will be billed  
for airtime.  
To call Sprint PCS Directory Assistance:  
Press  
.
Sprint PCS Operator Services  
Sprint PCS Operator Services provides assistance when placing  
collect calls or when placing calls billed to a local telephone calling  
card or third party.  
To access Sprint PCS Operator Services:  
Press  
.
For more information or to see the latest in products and services,  
visit us online at www.sprintpcs.com.  
Sprint PCS Operator Services may not be available in all Affiliate areas.  
Note:  
Section 1A: Setting Up Service  
7
   
Section 2  
Your Sprint PCS Phone  
 
Section 2A  
Your Sprint PCS Phone: The Basics  
In This Section  
Front View of Your Phone  
Viewing the Display Screen  
Features of Your Sprint PCS Vision Smart Device  
Turning Your Phone On and Off  
Using Your Phone’s Battery and Charger  
Performing an ActiveSync Operation  
Displaying Your Phone Number  
Making and Answering Calls  
Entering Text  
Your Sprint PCS Vision Smart Device is packed with features that simplify  
your life and expand your ability to stay connected to the people and  
information that are important to you. This section will guide you  
through the basic functions and calling features of your SP-i600 by  
Samsung.  
Section 2A: Your Sprint PCS Phone - The Basics  
9
 
Front View of Your Phone  
Section 2A: Your Sprint PCS Phone - The Basics  
10  
 
Key Functions  
1. Receiver: The receiver allows you to hear the other caller and  
the different ring tones and sounds offered by your phone.  
2. Application Icons: These icons represent the applications that are  
available on your phone. Each time you launch an application,  
upon returning to the Home screen, the icon for the  
application is displayed first in line.  
3. Display Screen: This screen displays all the information needed  
to operate your phone.  
4. Left Softkey Option: This option is selected when you press the  
Left Softkey on your phone. This option changes depending on  
the application displayed on screen.  
5. Headset Jack: Allows you to plug in an optional headset for safe,  
convenient, hands-free conversations.  
6. Left Softkey: This key is used to navigate through menus and  
applications by selecting the choice available in the Left  
Softkey Option.  
7. OK Key: Pressing  
when navigating through a menu accepts  
the highlighted choice in the menu.  
8. Home Key: Press to return to the home screen.  
9. Volume Key: Allows you to adjust the ringer volume in standby  
mode (with the flip open) or adjust the voice volume during a  
call. To mute the ringer during an incoming call, press the  
volume key up or down.  
10. TALK Key: Allows you to place or receive a call. In standby  
mode, press the key once to access the Outgoing call log.  
11. Voice Note Key: This key launches the voice notes option which  
allows you to record voice notes and save them on your phone.  
12. Voicemail Key: Press and hold to automatically dial your  
voicemail.  
13. Numeric Keypad: Use these keys to enter numbers, letters, and  
characters.  
14. Shift/Asterisk Key: Enters the asterisk [ ] character for calling  
*
features. In text entry mode, press to change the character  
input type.  
Section 2A: Your Sprint PCS Phone - The Basics  
11  
   
15. Power/Accessory Interface Connector: The power/accessory  
interface connector is used to plug in the charging accessories  
and also connect any available accessory cables to your phone.  
16. Microphone: The Microphone allows the other caller to hear you  
clearly when you are speaking to them.  
17. Space/Pound Key: Enters the pound [#] character for calling  
features. In text entry mode, press to enter a space or press and  
hold to open the symbols table.  
18. SD I/O Slot: This expansion slot allows you to insert an SD  
memory card to add additional memory and storage capacity.  
This allows you to play games, store large data files, and listen  
to and store music and video clips.  
19. END Key: Ends a call. Press and hold this key for a few seconds  
to turn your phone On or Off. When you receive an incoming  
call, press to mute the ringer and send the call to voicemail.  
20. BACK Key: Deletes characters from the display when you are in  
text entry mode. When in a menu, press to return to the  
previous menu. This key also allows you to return to the  
previous screen in a Sprint PCS Vision session.  
21. Browser/Voice Signal Key: If pressed once, the browser is  
launched. If you press and hold until you hear a tone and then  
release, the Voice Signal program is launched.  
22. Navigation Key: This key allows you to scroll through the phone  
menu options.  
23. Quick List Key: Press this key to display a list of options  
associated with the phone.  
24. Right Softkey: This key is used to navigate through menus and  
applications by selecting the choice available in the Right  
Softkey Option.  
25. Right Softkey Option: This option is selected when you press the  
Right Softkey on your phone. This option changes depending  
on the application displayed on screen.  
26. Signal Strength Indicator: This icon represents the signal strength  
by displaying bars. The more bars displayed, the better the  
signal strength.  
Section 2A: Your Sprint PCS Phone - The Basics  
12  
27. Charging/Battery Indicator: This icon indicates the battery level  
or charging status of the battery.  
28. Position Location: This icon indicates that the position location  
feature is active or inactive.  
External LCD  
External LCD:  
Section 2A: Your Sprint PCS Phone - The Basics  
13  
 
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information about  
your phone’s status and options. This list identifies the symbols  
you’ll see on your phone’s display screen:  
displays your current signal strength. The more  
lines you have, the stronger your signal.  
means your phone cannot find a signal.  
tells you a call is in progress.  
indicates that there are new SMS or e-mail messages  
available in your Inbox.  
indicates that there are new voicemail  
messages available.  
indicates that you have missed calls. The right softkey  
selection is changed from Contacts to Call History.  
indicates that the phone is roaming off the network.  
indicates that the speakerphone option is enabled.  
indicates that Position Location is turned On.  
indicates that Position Location is turned On for 911 calls  
only.  
indicates that the ringer has been set to vibrate or Off in  
the profile setting.  
indicates that the phone is being charged.  
indicates the battery level of the phone. The more bars  
displayed, the higher the charge.  
A green Vision icon indicates that there is an active data  
session. A gray icon indicates that a data session is in  
dormant mode.  
indicates that there is a new MSN Messenger instant  
message waiting.  
Display indicators help you manage your roaming charges by letting you  
know when you’re off the Sprint Nationwide PCS Network and whether  
you’re operating in digital or analog mode. (For more information, see  
Section 2D: Controlling Your Roaming Experience on page 51.)  
Note:  
Section 2A: Your Sprint PCS Phone - The Basics  
14  
   
Features of Your Sprint PCS Vision Smart Device  
Congratulations on the purchase of your Sprint PCS Vision Smart  
Device. The SP-i600 by Samsung is lightweight, easy-to-use, reliable,  
and it also offers many significant features and service options. The  
following list previews some of those features and options and  
provides page numbers where you can find out more:  
Digital dual-band capability which means you can make and  
receive calls while on the Sprint Nationwide PCS Network. You  
can also roam on other digital networks where we’ve  
implemented roaming agreements with other carriers.  
SM  
Sprint PCS Vision provides access to the wireless Internet in  
digital mode (page 121).  
SMS Text Messaging provides quick and convenient text  
messaging capabilities (page 117).  
SM  
Sprint PCS Voice Command lets you dial phone numbers by  
speaking someone’s name or the digits in their phone number  
The built-in calendar allows to you schedule alerts to remind you  
of important events (page 77).  
Contacts allow you to store names, phone numbers, e-mail  
addresses, and additional contact information (page 71).  
Voice Notes allows you to record and save individual notes  
The external display screen allows you to monitor the phone’s  
status and to see who’s calling without opening the phone.  
The alarm allows you to use available phone ringers for the alert  
sound. The alarm can also be set to re-occur for a specific time  
and date (page 80).  
Speakerphone allows you to use your phone as a speakerphone  
which gives other people the ability to hear and interact with  
your call.  
MSN Messenger allows you to send and receive instant messages  
Pocket Internet Explorer allows you to connect to the Web  
Handango InHand is an integrated application that allows you to  
download applications and games from the Web (page 127).  
Section 2A: Your Sprint PCS Phone - The Basics  
15  
   
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press  
.
Once your phone is on, it displays “Looking for Service” which  
indicates that your phone is searching for a signal. When your phone  
finds a signal, it automatically enters standby mode – the phone’s  
idle state. At this point, you are ready to begin making and receiving  
calls.  
If your phone is unable to find a signal after 15 minutes of searching,  
a Power Save feature is automatically activated. When a signal is  
found, your phone automatically returns to standby mode.  
In Power Save mode, your phone searches for a signal periodically  
without your intervention. You can also initiate a search for  
Sprint PCS Service by pressing any key (when your phone is  
turned on).  
The Power Save feature helps to conserve your battery power when you  
are in an area where there is no signal.  
Tip:  
Turning Your Device Off  
To turn your device off:  
Press and hold  
for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your device is off (unless the  
battery is charging).  
Section 2A: Your Sprint PCS Phone - The Basics  
16  
   
Using Your Phone’s Battery and Charger  
Battery Capacity  
Your Sprint PCS Phone is equipped with a Lithium Ion (Li-Ion)  
battery. It allows you to recharge your battery before it is fully  
drained. The battery provides up to 4.3 hours of continuous digital  
talk time or up to 96 hours of continuous digital standby time.  
When the battery reaches 5% of its capacity, the battery icon blinks.  
When there are approximately two minutes of talk time left, the  
phone sounds an audible alert and then powers down.  
Long backlight settings, searching for service, vibrate mode, and  
browser use affect the battery’s talk and standby times.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and charge the  
battery before it runs out of power.  
Installing the Battery  
To install the Li-Ion battery:  
1. Insert the battery into the opening on the back of the phone,  
making sure the plastic tab on the bottom of the battery is  
inserted into the matching slot in the phone.  
2. Slide the battery up until it snaps into place.  
Section 2A: Your Sprint PCS Phone - The Basics  
17  
       
Removing the Battery  
To remove your battery:  
1. Make sure the power is off so that you don’t lose any stored  
numbers or messages.  
2. Press the battery release.  
3. Slide the battery down and away from the phone and remove.  
Charging the Battery  
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your phone.  
Keeping track of your battery’s charge is important. If your battery  
level becomes too low, your phone automatically turns off and you  
will lose all the information you were just working on. For a quick  
check of your phone’s battery level, glance at the battery charge  
indicator located in the upper-right corner of your phone’s display  
screen. If the battery charge is getting too low, the phone sounds a  
warning tone and an alert window is displayed.  
Always use a Sprint PCS-approved desktop charger, travel charger, or  
vehicle power charger to charge your battery.  
To prevent data loss, make sure that you perform an ActiveSync  
operation on a regular basis. This will minimize any data loss  
between the phone and the desktop/laptop computer.  
Using the wrong battery charger could cause damage to your phone  
and void the warranty.  
Warning!  
Section 2A: Your Sprint PCS Phone - The Basics  
18  
   
Using the Travel Charger/Desktop Charger  
To use the Travel Charger/Desktop Charger:  
1. Insert the phone into the Desktop Charger cradle being careful  
to insert the power/data interface connector.  
2. Press down and back until the phone is locked into place.  
3. Plug in the Travel Charger connector to the back of the  
Desktop Charger and plug the other end into a standard wall  
outlet receptacle.  
When charging the battery, a red light is displayed on the front of  
the Desktop Charger. A charging icon is also displayed in the upper  
right corner of the screen on your phone’s inside or outside LCD  
screen.  
When the battery is completely charged, a green light is displayed  
on the front of the Desktop Charger.  
It takes approximately 4 hours to fully recharge a completely  
rundown standard battery and 6 hours for an extended battery.  
Performing an ActiveSync Operation  
The ActiveSync application is responsible for keeping your SP-i600  
and desktop or laptop machine synchronized. By keeping both your  
devices synchronized, you minimize the risk of losing any  
information. The ActiveSync operation is done using a partnership  
that is created between the SP-i600 and the computer. This  
partnership is unique to the device and cannot be used with any  
other ActiveSync enabled devices.  
For more information regarding the ActiveSync operation and how  
to set up your SP-i600 to connect to the desktop or laptop machine,  
see the Guide to Activating and Using Your Phone included with your  
device.  
Section 2A: Your Sprint PCS Phone - The Basics  
19  
   
Displaying Your Phone Number  
Just in case you forget your phone number, your Sprint PCS Phone  
can remind you.  
To display your phone number:  
1. Press  
2. Highlight Settings and press  
3. Highlight Phone Information and press  
for Start.  
.
. (Your phone  
number, Sprint PCS Vision User name, and other phone specific  
information is displayed.)  
To access the phone’s main menu, press the Left Softkey (Start) from  
standby mode. Menu items may be selected by highlighting them with  
the navigation key and pressing OK, or you can press the number  
corresponding to the menu item on your keypad.  
Note:  
Making and Answering Calls  
Making Calls  
Placing a call from your Sprint PCS Phone is as easy as making a call  
from any land-line phone. Just enter the number and press  
you’re on your way to clear calls.  
and  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number and press  
. (If you make a mistake  
while dialing, press  
to erase one digit at a time. Press and  
hold  
to erase the entire number.)  
3. Press  
or close the phone when you are finished.  
To redial your last outgoing call, press TALK twice.  
Tip:  
When making calls while roaming off the Sprint Nationwide PCS  
Network, always dial using 11 digits (1 + area code + phone number).  
You can also place calls from your Sprint PCS Phone by using  
SM  
Sprint PCS Voice Command (page 140), Speed Dialing numbers  
from your Contacts (page 26), and using your Call History listings  
Section 2A: Your Sprint PCS Phone - The Basics  
20  
           
To speed dial a phone number from standby mode, press and hold the  
speed dial number. If the speed dial number is two digits, enter the first  
digit, then press and hold the second digit. (For information on setting up  
speed dial numbers, see “Assigning Speed Dial Numbers” on page 74.)  
(This feature will not work when you are roaming off the Sprint  
Nationwide PCS Network; when roaming you must dial using eleven  
digits [1 + the area code + the phone number.])  
Tip:  
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off, incoming  
calls go to voicemail.)  
2. Press  
to answer an incoming call.  
Your Sprint PCS Vision Phone notifies you of incoming calls in the  
following ways:  
The phone rings or vibrates (unless set to Silence All).  
The LED flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Contacts, the  
entry’s name is displayed. The caller’s phone number may also be  
displayed, if available.  
The following options are also available:  
Press  
to quiet the ringer and send the call directly to  
voicemail. You can also press and hold the volume key to send  
the incoming call to your voicemail box.  
Press and release the volume key to quiet just the ringer.  
Ending a Call  
To disconnect a call when you are finished:  
Close the phone or press  
.
Section 2A: Your Sprint PCS Phone - The Basics  
21  
   
Missed Call Notification  
When an incoming call is not answered, the Missed Call log is  
displayed on your screen.  
To display the Missed Call entry:  
Highlight the missed calls entry on the main menu and press  
to display the call history. (To dial the phone number,  
highlight it and press  
.)  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
),  
even if your phone is locked or your account is restricted.  
Call Options  
Call options allow you to configure how the phone is answered,  
displays your phone number, and allows you to enter a country code  
and area code. The available options are:  
Call Answer: this option allows you to select between the  
Talk key, Flip open, and Any key. When the Flip open option is  
selected, the phone is answered automatically when you open  
the flip on your phone. The default setting is the Talk key which  
requires you to press  
before answering the call. If the Any  
key option is selected, any key can be pressed to answer the call.  
My Phone Number: displays your phone number.  
Country Code: allows you to enter a default country code. The  
country code for the United States is  
.
Area Code: allows you to enter your local area code. Enter the  
area code that represents your location.  
To access the Call Options:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight Call Options and press  
.
Section 2A: Your Sprint PCS Phone - The Basics  
22  
           
To access Call Answer:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight Call Options and press  
. You will see the following  
message: “Downloading settings from the network”.  
4. Press  
5. Press  
left or right to select Talk key, Flip open, or Any key.  
to save and exit.  
In-Call Options  
Select actions by pressing  
during a call. A list of features is  
displayed that allows you to perform different actions during the  
course of a call. (To select an option, press the corresponding  
keypad number or highlight the option and press  
following options are available:  
.) The  
(1) End disconnects the call.  
(2) Mute or UnMute allows you to mute or reactivate your phone’s  
microphone. You can also press  
to mute or unmute during  
a call.  
(3) Save to Contacts allows you to save the number dialed into the  
contacts as a new contact or you can add it to an existing entry.  
(4) Speakerphone allows you to turn on or off the speaker phone  
option. You can also turn on the speaker phone during a call by  
pressing and holding  
.
End-of-Call Options  
After receiving a call from or making a call to a phone number that is  
not in your Contacts, the phone number and the duration of the call  
are displayed. Press  
to save the new number to your  
Contacts. (See below for more information on “Saving a Phone  
Number.”)  
The End-of-Call options are not displayed for calls identified as  
No ID or Restricted.  
Note:  
Section 2A: Your Sprint PCS Phone - The Basics  
23  
       
Saving a Contact  
Contacts can store up to a total of 11 phone numbers and three e-  
mail addresses, with each entry’s name containing up to 255  
characters. (For more information, see Section 2G: Using Contacts  
To save a number from standby mode:  
1. Enter a phone number.  
2. Press  
for Save.  
3. Press  
again for <New Item>.  
— or—  
Scroll through the Contacts to select an existing name and  
press to add the additional number to the selected entry.  
4. Enter a name for the entry using the numeric keys. (Press and  
hold to change the entry method between ABC, T9,  
5. Press down to highlight the desired number label.  
6. Press  
to automatically insert the number.  
to save the entry.  
7. Press  
Finding Contacts  
This feature allows you to search for contact names saved in your  
phone by entering numbers. When searching, you must enter the  
digits and then press the navigation key down to select the area  
under the phone number. The smart dialing feature automatically  
narrows down the choices of available matches.  
To find a contact:  
1. Begin entering the digits of the phone number you wish to call.  
2. A list of possible matches is automatically displayed in the  
window.  
3. Press  
down to select the desired match and press  
to call.  
Section 2A: Your Sprint PCS Phone - The Basics  
24  
       
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing numbers.  
The pauses must be saved in the contact information, they cannot  
be dialed directly on the phone. Once the contact has been saved  
with the pause information, it will allow you to interact when  
calling the number from the contacts menu.  
There are two types of pauses available on your phone:  
Hard Pause (Wait) sends the next set of numbers when you  
press  
.
2-Second Pause (Pause) automatically sends the next set of  
numbers after two seconds.  
You can have multiple pauses in a phone number and combine 2-second  
and hard pauses.  
Note:  
To save phone numbers with pauses:  
1. Press for Start.  
2. Highlight Contacts and press  
.
3. Highlight the desired contact and press  
or press  
for New Contact.  
4. If an existing contact was selected, press  
for Edit.  
5. Highlight the desired number label and enter the first set of  
numbers. Press and select for Insert Pause or  
for  
Insert Wait. (Insert Pause is displayed as a “p” and Insert Wait is  
displayed as a “w”.)  
6. Enter the next set of numbers.  
7. Press  
to save the number in your Contacts.  
When calling a number with a wait, you must press TALK before the next  
set of numbers is dialed.  
Note:  
Section 2A: Your Sprint PCS Phone - The Basics  
25  
   
Dialing From Contacts  
To dial directly from a Contacts entry:  
1. Press  
to open Contacts.  
2. Scroll to highlight the desired entry and press  
to make  
the call.  
To quickly locate a name, press (or multi-press) any key on the keypad  
that corresponds to the first letter of the contact’s name.  
Note:  
Using One-Touch/Two-Touch Speed Dialing  
You can store up to 99 numbers in your phone’s speed dial memory  
to make contacting friends and family as easy as pressing a few  
buttons. With this feature, you can dial Speed Dial entries using one  
key press for locations 1-9 and two key presses for locations 10-99.  
To use One-Touch Dialing for Speed Dial locations 1-9:  
Press and hold the appropriate key for approximately two  
seconds. (The display confirms that the number has been  
dialed when it shows “Calling...”.)  
To use Two-Touch Dialing for Speed Dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two seconds.  
(The display confirms that the number has been dialed when it  
shows “Calling...”.)  
Speed dialing is not available when you are roaming; when you are  
roaming off the Sprint Nationwide PCS Network, you must always dial  
using eleven digits (1 + area code + the phone number).  
Note:  
Section 2A: Your Sprint PCS Phone - The Basics  
26  
         
Entering Text  
Selecting a Character Input Mode  
Your Sprint PCS Vision Phone provides convenient ways to enter  
words, letters, punctuation, symbols, and numbers whenever you  
are prompted to enter text (for example, when adding a Contacts  
entry or when sending Sprint PCS Mail and SMS Text Messages).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press and hold  
to cycle through the different modes.  
2. Release  
to select one of the following text input modes:  
T9 to enter characters using predictive T9 Text Input  
ABC to enter characters by tapping the keypad  
123 to enter numbers (see page 29).  
Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your Sprint PCS Phone by  
pressing keys just once per letter. (To select the T9 (English) mode  
when entering text, see “Selecting a Character Input Mode” above.)  
T9 Text Input analyzes the letters you enter using an intuitive word  
database and creates a suitable word. (The word may change as you  
type.) If the word you want does not display after you have entered  
all the letters, press  
to scroll through additional word  
selections. To accept a word and insert a space, press  
.
If you make a mistake, press to erase a single character. Press and  
hold to delete an entire entry.  
To enter text using T9:  
1. From the text entry screen (for example, a new event in  
scheduler), press and hold to select T9.  
2. Use your keypad to enter the new event. (For example, to  
enter “Meeting”, press once, twice, once,  
once, once, and once.)  
Section 2A: Your Sprint PCS Phone - The Basics  
27  
         
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad, select the ABC mode  
(see “Selecting a Character Input Mode” on page 27). Press the  
corresponding key repeatedly until the desired character appears.  
By default, the first letter of the first word is capitalized and  
following letters are lowercase.  
To enter text using ABC:  
1. From a text entry screen (for example, a contact entry), press  
and hold  
to select ABC.  
2. Use your keypad to enter the contact's name. (For example, to  
enter "Bill", press  
times, and  
twice,  
three times again.)  
three times,  
three  
Characters scroll in the following order:  
. , - ? ! ‘ @ : 1  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0
Space (#) (Press and hold to display Symbol characters.)  
Shift ( ) (Changes the character input mode when you  
*
press and hold.)  
After a character is entered, the cursor automatically advances to the  
next space after two seconds or when you enter a character on a  
different key.  
Section 2A: Your Sprint PCS Phone - The Basics  
28  
   
Entering Numbers and Symbols  
To enter numbers:  
Select the 123 mode and press the appropriate key. (See “Select-  
ing a Character Input Mode” on page 27.)  
To enter Symbol mode, press and hold  
. Enter the number  
that corresponds with the desired symbol using the keypad.  
(For more information on adding characters, see "Selecting a  
Section 2A: Your Sprint PCS Phone - The Basics  
29  
   
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Sound Settings  
Profiles  
Display Settings  
Location Settings  
Quick List  
TTY Use With Sprint PCS Service  
Using the menu options available on your Sprint PCS Phone, you can  
customize your phone to sound, look, and operate just the way you want it to.  
This section describes how you can change your phone’s settings to  
best suit your needs. Take a few moments to review these options and  
to adjust or add settings that are right for you.  
Section 2B: Controlling Your Phone’s Settings  
30  
   
Sound Settings  
Ring Tone  
Ringer tone helps you identify incoming calls and messages. You can  
assign ring tones to individual Contacts entries, types of calls,  
calendar entries, and other types of messages.  
Selecting Ringer Types for Voice Calls  
Your Sprint PCS Phone provides a variety of ringer options that  
allow you to customize your ring and volume settings. These options  
allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight Sounds and press  
.
4. Press  
left or right to select one of the available ring tones  
or to turn off the ring tone.  
5. Press  
to Save and exit.  
To access the phone’s main menu, press (Left Softkey) from standby  
mode. Menu items may be selected by highlighting them with the  
navigation key and pressing OK, or you can press the number  
corresponding to the menu item on your keypad.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
31  
       
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight Sounds and press  
.
4. Press  
down until the desired message option (e-mail, SMS,  
voice message, instant message, or channel message)  
is displayed.  
5. Press  
6. Press  
left or right to select the desired ring tone.  
to Save and exit.  
Selecting Ringer Types for Reminders  
To select a ringer type for Reminders:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight Sounds and press  
.
4. Press  
5. Press  
6. Press  
down until the Reminder option is displayed.  
left or right to select the desired ring tone.  
to Save and exit.  
Section 2B: Controlling Your Phone’s Settings  
32  
 
Alert Notification  
Your Sprint PCS Phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, or when a  
call has been connected or disconnected.  
The different actions available are:  
Minute beep: An alert tone is sounded every minute that you are  
connected.  
Connect tone: An alert tone is sounded when you are initially  
connected.  
Signal fade tone: An alert is sounded when disconnected due to  
the signal being lost.  
To enable or disable alert sounds:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Phone Settings and press  
.
5. Highlight Beep/Alert and press  
.
6. Press  
down to select the following:  
Minute Beep  
Connect Tone  
Signal Fade Tone  
7. Press  
left or right to select On or Off.  
8. Press  
to Save and exit.  
Section 2B: Controlling Your Phone’s Settings  
33  
   
Profiles  
A profile contains all the information associated with the volume  
settings and levels of your phone. It is responsible for ringers,  
alarms, notifications, and system sounds. There are seven profiles  
that are included and have the ability to be edited to your desired  
settings. The profiles are as follows:  
Normal: This profile is the default setting that is selected when  
you first power up the phone.  
Silent: This profile is set up to silence all ringers or notification  
alerts associated with the phone.  
Meeting: This profile has lowered the levels of the notification  
alerts and turned the ringer to vibrate. This profile is used for a  
meeting environment or quiet settings.  
Outdoor: This profile raises the volume levels to maximum for  
loud or outdoor settings.  
Automatic: This profile automatically switches between the  
normal and meeting profile when the calendar indicates that the  
current time is busy.  
Headset: This profile is automatically activated when a headset is  
plugged in to the phone.  
Speakerphone: This profile is used when your phone is being  
used as a speaker phone. All settings have been optimized for  
that environment.  
Section 2B: Controlling Your Phone’s Settings  
34  
   
Editing a Profile  
1. Press  
for Start.  
2. Highlight Settings and press  
3. Highlight Profiles and press  
.
.
4. Press  
up or down to highlight the desired profile and press  
for Edit.  
5. Press  
up or down to select the desired settings. (Once the  
setting is selected, press  
choices.)  
left or right to select the available  
6. Press  
when finished to Save and exit.  
to return to the main menu.  
7. Press  
Section 2B: Controlling Your Phone’s Settings  
35  
 
Display Settings  
Home Screen  
These options allow you to configure the display settings for the  
home screen. These settings include:  
Home Screen Layout: This option allows you to choose between  
five different layout designs that are displayed on the screen.  
Color Scheme: This option allows you to select between the  
Default and Spiral color schemes. Additional color schemes can  
be installed by downloading the Microsoft Smartphone  
Theme Generator.  
Background Image: This option allows you to select a background  
image. To install additional images, download the Microsoft  
Smartphone Theme Generator.  
Time Out: This option allows you to set the amount of time before  
the screen turns off with the flip open.  
To access the Home Screen options:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight Home Screen and press  
.
4. Select the desired option by pressing  
up or down.  
5. Press  
left or right to select the desired setting for the  
highlighted option.  
6. Press  
to Save and exit.  
Section 2B: Controlling Your Phone’s Settings  
36  
     
Power Management  
The power management allows you to configure options associated  
with the amount of time the display is lighted and the brightness  
level of the screen. These settings include:  
Brightness Level: this option allows you to select the desired level  
of screen brightness. The available settings are Super Bright,  
High Bright, Medium Bright, Low Bright, and Power Save. The  
higher the brightness, the more battery power required. Brighter  
settings will reduce battery charge quicker than lower  
brightness settings.  
Backlight: this option allows you to configure the amount of time  
the backlight stays on when there is no activity. The available  
settings are Flip open, 10 seconds, 30 seconds, 1 minute, 2 minutes,  
3 minutes, 4 minutes, or 5 minutes.  
Power Save Mode: this option allows you to configure the time  
settings for power save mode feature. The available settings are  
Never, 1 minute, 2 minutes, 3 minutes, 4 minutes, or 5 minutes.  
In-call Display: this option allows you to configure the amount of  
time that the in-call screen is displayed. The available settings are  
Always on, 10 seconds, 30 seconds, or 60 seconds.  
Section 2B: Controlling Your Phone’s Settings  
37  
   
To change the settings:  
1. Press for Start.  
2. Highlight Settings and press  
3. Highlight Power Management and press  
.
.
4. Press  
down to select the following:  
Brightness level  
Backlight  
Power save mode  
In-call display  
5. Press  
left or right to select the desired setting for the  
highlighted option.  
6. Press  
to Save and exit.  
Long backlight settings affect the battery’s talk and standby times.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
38  
 
Location Settings  
Your Sprint PCS Phone is equipped with a Location feature for use in  
connection with location-based services that may be available in the  
future.  
The Location feature allows the network to detect your position.  
Turning Location off will hide your location from everyone  
except 911.  
Even if the Location feature is enabled, no service may use your location  
without your express permission.  
Note:  
To enable your phone’s Location feature:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Phone Settings and press  
5. Highlight Location and press . (A brief Alert explanation  
will display. Use your navigation key to scroll through to read  
the entire text and press when finished.)  
.
6. Press  
left or right to select Location on or 911 Calls only.  
7. Press  
to Save.  
When the Location feature is on, your phone’s standby screen will  
display the icon. When Location is turned to 911 calls only, the  
icon will display.  
Section 2B: Controlling Your Phone’s Settings  
39  
   
Quick List  
The quick list is a listing of commonly used phone related functions  
that can be accessed by pressing  
on the side of your phone. The  
quick list contains the following options:  
Power off  
Flight mode  
Key lock  
Device lock  
Normal  
Silent  
Meeting  
Outdoor  
Automatic  
Headset  
Speakerphone  
Section 2B: Controlling Your Phone’s Settings  
40  
   
Power Off  
The Power Off feature allows you to turn off your phone without  
navigating through the menu structure. This option conserves your  
battery power when you do not plan on using your phone for  
extended periods of time.  
To turn the phone Off:  
1. Press for Quick List.  
2. Press  
for Power Off.  
To power the device On after it has been powered Off, press  
.
Note:  
Flight Mode  
Flight Mode allows you to use many of your phone’s features, such  
as Calender, Voice Notes, etc., when you are in an airplane or in any  
other area where making or receiving calls or data is prohibited.  
When your phone is in Airplane Mode, it cannot send or receive any  
calls or access online information. All incoming calls will be sent  
directly to your voicemail box.  
To set your phone to Flight Mode:  
1. Press for Quick List.  
2. Press  
for Flight Mode.  
Note:  
You can also press and hold to launch Flight Mode.  
While in Flight Mode, your phone’s standby screen will display the  
phone off icon ( ) in the upper right corner.  
Section 2B: Controlling Your Phone’s Settings  
41  
       
Key Lock  
This option allows you to lock the keypad to eliminate accidental  
key presses. Once the keypad is locked, you are required to unlock  
the device before you can use the keypad for dialing or navigation  
purposes.  
To lock the keypad:  
1. Press for Quick List.  
2. Press  
for Key Lock.  
To unlock the keypad:  
1. Press  
for Unlock.  
to complete the unlocking procedure.  
2. Press  
Speakerphone  
This option allows you to view the speakerphone profile from the  
quick list when speakerphone is active.  
To turn the speakerphone On or Off:  
1. Press for Quick List.  
2. Press  
for More.  
3. Press  
for Speakerphone.  
-or-  
Press and hold  
.
Section 2B: Controlling Your Phone’s Settings  
42  
       
TTY Use With Sprint PCS Service  
A TTY (also known as a TDD or Text Telephone), is a telecom-  
munications device that allows people who are deaf or hard of  
hearing, or who have speech or language disabilities, to  
communicate by telephone.  
Your phone is compatible with select TTY devices. Please check  
with the manufacturer of your TTY device to ensure that it supports  
digital wireless transmission. Your phone and TTY device will  
connect via a special cable that plugs into your phone's headset  
jack. If this cable was not provided with your TTY device, contact  
your TTY device manufacturer to purchase the connector cable.  
When establishing your Sprint PCS Service, please call Sprint  
Customer Service via the state Telecommunications Relay Service  
(TRS) by first dialing  
then provide  
the state TRS with this number: 866-727-4889.  
To turn TTY Mode on or off:  
1. Press  
. (A brief explanation  
of TTY Mode will display.)  
2. Press  
and exit.  
left or right to select On or Off and press  
to Save  
Note:  
If TTY mode is enabled, the audio quality of non-TTY devices connected  
to the headset jack may be impaired.  
911 Emergency Calling  
IMPORTANT  
NOTICE:  
Sprint PCS recommends that TTY users make emergency calls  
by other means, including Telecommunications Relay Services  
(TRS), analog cellular, and land line communications. Wireless  
TTY calls to 911 may be corrupted when received by public safety  
answering points (PSAPs) rendering some communications  
unintelligible. The problem encountered appears related to TTY  
equipment or software used by PSAPs. This matter has been  
brought to the attention of the FCC, and the wireless industry and  
PSAP community are currently working to resolve this.  
Section 2B: Controlling Your Phone’s Settings  
43  
   
Section 2C  
Setting Your Phone’s Security  
In This Section  
Accessing the Security Menu  
Using the Phone Lock Feature  
Using Emergency Numbers  
Resetting Your Phone  
Initializing Your Phone  
SM  
Security Features for Sprint PCS Vision  
By using the security settings on your Sprint PCS Phone, you receive  
peace of mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options available,  
you can customize your phone to meet your personal needs.  
Section 2C: Setting Your Phone’s Security  
44  
   
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu. The available options are:  
Enable/Disable Phone Lock: This option allows you to prevent  
accidental calls by locking your phone if it has not been used  
after a set amount of time. To unlock your phone, simply enter  
your password.  
Emergency Numbers: This option allows you to assign up to three  
emergency numbers that you may call even if your phone is  
locked. The default numbers are 911, *911, and #911.  
Phone Reset: This option is used to perform a soft reset to your  
phone. All personal information is erased, including the  
ActiveSync partnership information used to synchronize your  
phone and desktop or laptop computer. You must enter a  
password before resetting your phone. The default password is  
the last four digits of your phone number. (See "Resetting Your  
Initialize Memory: This does a reload of the software from ROM,  
but does NOT erase the MIN/MSID or Custom NAI information.  
It DOES erase ALL applications or data installed/entered in the  
handset. This is useful in case a bad application gets loaded on  
the handset, or in the case of an application or its data becoming  
corrupt.  
To access the Security menu:  
1. Press for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
Section 2C: Setting Your Phone’s Security  
45  
   
Using the Phone Lock Feature  
Locking Your Phone  
When your phone is locked, you can receive incoming calls, make  
outgoing emergency calls to 911, contact Sprint Customer Service,  
or dial numbers saved in the emergency numbers list. No other  
functions are available.  
To lock your phone:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
4. Highlight Enable Phone Lock and press  
.
5. Press  
left or right to select the desired amount of time  
before the phone automatically locks.  
6. Press  
down to highlight the Password field and enter a  
new password using the keypad.  
7. Press  
down again to highlight the Confirm Password field  
and re-enter the password again with the keypad.  
8. Press  
to save and exit.  
Unlocking Your Phone  
To unlock your phone:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
4. Highlight Disable Phone Lock and press  
.
5. Enter your lock code and press  
.
Section 2C: Setting Your Phone’s Security  
46  
           
Calling in Lock Mode  
You can place calls to 911 and to your special numbers when in  
lock mode. (For information on special numbers, see “Using  
Emergency Numbers” on page 47.)  
To place an outgoing call in lock mode:  
To call an emergency number, enter the phone number and  
press  
.
Using Emergency Numbers  
Emergency numbers are important numbers that you have  
designated as being “always available.You can make and receive  
calls from emergency numbers even if your phone is locked.  
You can save up to three emergency numbers in addition to your  
Contacts entries.  
To add or replace an emergency number:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
4. Press  
for Emergency Numbers.  
5. Highlight the Number 1, 2, or 3 field and enter the number using  
the keypad.  
6. Press  
to save and exit.  
Changing or modifying emergency numbers requires a soft reset  
when finished.  
Note:  
There are no Speed Dial options associated with emergency numbers.  
Note:  
Section 2C: Setting Your Phone’s Security  
47  
   
Resetting Your Phone  
Resetting the phone performs a soft reset and restores all the factory  
defaults, including the ringer types and display settings. No data is  
erased on the device.  
To reset your phone:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
4. Press  
for Phone Reset.  
5. Enter your password. (See "Locking Your Phone" on page 46  
for details on setting your password.)  
6. Press  
to reset.  
Initializing Your Phone  
Initializing your phone reloads the software from ROM, but does not  
erase the MIN/MSID or custom NAI information. It does erase all  
applications or data installed/entered in the handset. This is useful  
when a corrupted application is loaded on the device, or when an  
application or its data becomes corrupted.  
To reset your phone:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
.
3. Highlight Security and press  
4. Press  
for Initialize Memory.  
5. Enter your password. (See "Locking Your Phone" on page 46  
for details on setting your password.)  
6. Press  
to initialize.  
Section 2C: Setting Your Phone’s Security  
48  
       
SM  
Security Features for Sprint PCS Vision  
Enabling Sprint PCS Vision Services  
You can enable Sprint PCS Vision services to access all Sprint PCS  
Vision services, including Web and messaging. Enabling Sprint PCS  
Vision will include any charges associated with Sprint PCS Vision  
services. While signed in, you can place or receive phone calls, check  
voicemail, and use other voice services. You must logout of Sprint PCS  
Vision services to avoid airtime charges while using your phone. To  
disconnect, press  
To enable Sprint PCS Vision services:  
1. Press for Start.  
.
2. Highlight More and press  
.
3. Highlight Vision and press  
.
4. Press  
for Enable Vision.  
Section 2C: Setting Your Phone’s Security  
49  
     
Updating Your Sprint PCS Vision Profile  
The data profile keeps all your user name and login information  
which allows you to connect to Sprint PCS Vision services. It may  
become necessary to update your profile to maintain peak efficiency.  
To update your profile:  
1. Press  
for Start.  
2. Highlight More and press  
.
3. Highlight Vision and press  
.
4. Press  
for Update Profile.  
Your phone will connect to the browser and update your Vision  
profile. During this process, the provisioning screen displays  
“Provisioning in progress...Please wait.”. This process usually takes  
2-3 minutes to complete. When finished, the idle screen is displayed.  
Section 2C: Setting Your Phone’s Security  
50  
   
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Controlling Roaming Charges Using Call Guard  
Roaming is the ability to make or receive calls when you’re off the  
Sprint Nationwide PCS Network. Your phone is digital dual-band, which  
means you can make and receive calls while on the Sprint Nationwide  
PCS Network. You can also roam on other digital networks where  
we’ve implemented roaming agreements with other carriers. To learn  
more about roaming, visit www.sprintpcs.com.  
This section explains how roaming works as well as special features that  
let you manage your roaming experience.  
Section 2D: Controlling Your Roaming Experience  
51  
     
Understanding Roaming  
Recognizing Icons on the Display Screen  
Your phone’s display screen always lets you know when you’re off the  
Sprint Nationwide PCS Network and whether your phone is operating  
in analog or digital mode. The following chart indicates what you’ll  
see depending on where you’re using your phone.  
DigitalRoamingIndicator  
Sprint Nationwide PCS Network  
Other Digital Networks  
Remember, when you are using your phone off the Sprint Nationwide  
PCS Network, always dial numbers using 11 digits  
(1 + area code + the phone number).  
Tip:  
Unless your PCS Service Plan includes roaming, you will pay a higher  
per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality and  
security will be similar to the quality you receive when making calls  
on the Sprint Nationwide PCS Network. However, you may not be  
able to access certain features, such as Sprint PCS Vision.  
Section 2D: Controlling Your Roaming Experience  
52  
   
Checking for Voicemail Messages While Roaming  
When you are roaming off the Sprint Nationwide PCS Network, you  
may not receive on-phone notification of new voicemail messages.  
Callers can still leave messages, but you will need to periodically  
check your voicemail for new messages if you are in a roaming  
service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1+area code+your Sprint PCS Phone Number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your pass code at the prompt and follow the voice  
prompts.  
When you return to the Sprint Nationwide PCS Network, voicemail  
notification will resume as normal.  
Setting Your Phone’s Roam Mode  
Your Sprint PCS Phone allows you to control your ability to roam off  
the Sprint Nationwide PCS Network. By using the Roaming menu  
option, you can configure your phone to work on the Sprint PCS  
Network only or select Automatic which switches to another digital  
network when outside your coverage area.  
Set Mode  
Choose from three different settings on your phone to control your  
roaming experience.  
To set your phone’s roam mode:  
1. Press  
for Start.  
2. Highlight Settings and press  
3. Highlight More and press  
.
4. Highlight Phone Settings and press  
5. Press for Roaming.  
.
Section 2D: Controlling Your Roaming Experience  
53  
   
6. Press  
left or right to select the desired setting.  
Automatic: This setting seeks Sprint PCS Service. When  
Sprint PCS Service is unavailable, the phone searches for an  
alternate digital system.  
Sprint PCS: This setting allows you to access the enhanced  
Sprint Nationwide PCS Network only and prevents roaming on  
other networks.  
7. Press  
to Save and exit.  
Section 2D: Controlling Your Roaming Experience  
54  
Section 2E  
Navigating Through Menus  
In This Section  
Menu Navigation  
Menu Structure  
Viewing the Menus  
Every function and feature of your SP-i600 by Samsung can be accessed  
through an on-screen menu. This section is a road map to using your  
Sprint PCS Phone. Please take a few moments to learn your way  
around and you’ll find your phone easier to use.  
Section 2E: Navigating Through Menus  
55  
   
Menu Navigation  
The navigation key on your Sprint PCS Phone allows you to scroll  
through menu options quickly and easily. You can also press the  
number that corresponds with the desired option using the keypad.  
If you want to return to the home screen, simply press  
at any  
time. Also notice that the last application or menu that was being  
used can automatically be accessed using the icons located on the  
top of the main screen. The last application icon is positioned first in  
line, located on the left.  
Menu Structure  
The menu structure is based on the Microsoft Smartphone  
Operating System. This allows you to synchronize your phone with  
a desktop or laptop computer using the ActiveSync application.  
Calendar entries, e-mail messages, etc., easily can be transferred to  
the device using ActiveSync.  
The main screen is called the Home screen. When the Home screen  
is displayed, you can see any various types of information displayed  
on the screen, including missed calls, voicemail notification, time  
and date, profile being used, etc.  
When you press , the Start menu is displayed. The Start menu  
contains the applications that are installed on your phone. This  
includes settings and other various features unique to your phone.  
Section 2E: Navigating Through Menus  
56  
       
Viewing the Menus  
Menu Diagram  
The following list outlines your phone’s menu structure:  
Start Screen  
To access the following menu options, press  
for Menu.  
for the Start menu and  
Add Speed Dial  
Sync All - Must be in Sync Cradle for this option.  
Inbox  
To access the following menu options, press  
.
Delete  
Reply  
Reply All  
Forward  
Move  
Mark as Read/Unread  
Mark for Download  
Options  
Send/Receive  
Accounts/Folders  
Press  
to select highlighted message type. Press  
to display the  
following options:  
SMS  
Insert Contact  
Insert Text  
Insert Recording  
Message Options  
Postpone Message  
Send Message  
Section 2E: Navigating Through Menus  
57  
     
Cancel Compose  
ActiveSync  
Insert Contact  
Insert Text  
Insert Recording  
Message options  
Postpone Message  
Send Message  
Cancel Compose  
Contacts  
To access the following menu options, press  
.
New Contact  
Delete  
Beam Contact  
Filter  
No Filter  
Business  
Miscellaneous  
Personal  
Press  
to create a New contact. To display the following options, press  
.
Insert Pause  
Insert Wait  
Cancel  
Calendar  
To access the following menu options, press  
.
New  
Delete  
Week View  
Month View  
Go to Today  
Go to Date  
Section 2E: Navigating Through Menus  
58  
Options  
Press  
New  
for Week. To display the following options, press  
.
Agenda View  
Month View  
Go to Today  
Go to Date  
Options  
Press  
for Month. To display the following options, press  
.
New  
Agenda View  
Week View  
Go to Today  
Go to Date  
Options  
Internet Explorer  
To access the following menu options, press  
Address Bar  
.
Add Favorite  
Add Folder  
Edit  
Delete  
Options  
General  
Connections  
Memory  
Press  
for Go. To display the following options, press  
.
Section 2E: Navigating Through Menus  
59  
Address Bar  
Stop/Refresh  
Add Favorite  
Favorites  
Layout  
One Column  
Default  
Desktop  
Properties  
Options  
General  
Connections  
Memory  
ActiveSync  
To access the following menu options, press  
.
Options  
Mobile Schedule  
PC Settings  
Server Settings  
Inbox  
Calendar  
Contacts  
Connection  
Conflicts  
Connect via IR  
Call History  
To access the following menu options, press  
.
Find Contact  
E-mail  
View Timers  
Delete  
Delete List  
Save to Contacts  
Section 2E: Navigating Through Menus  
60  
Filter  
No Filter  
Missed Calls  
Incoming Calls  
Outgoing Calls  
MSN Messenger  
To access the following menu options, press  
Passport Account  
.
Edit My Text  
Yes.  
No.  
I can’t talk right now.  
I’ll be right there.  
I’m running late.  
Where are you?  
:-)  
:-(  
Call me later.  
Settings  
Call Options  
Sounds  
Profiles  
Normal  
Silent  
Meeting  
Outdoor  
Automatic  
Headset  
Speakerphone  
Home Screen  
Date and Time  
Power Management  
Security  
Enable Phone Lock  
Emergency Numbers  
Phone Reset  
Initialize Memory  
Phone Information  
More...  
Section 2E: Navigating Through Menus  
61  
About  
Accessibility  
Beam  
Certificates  
Personal  
Root  
Thawte Server CA  
Thawte Premium Server  
Secure Server Certificate  
GTE CyberTrust Root  
GTE CyberTrust Global  
GlobalSign Root CA  
Entrust.net Secure Server  
Entrust.net Certification  
More...  
Class 3 Public Primary  
Class 2 Public Primary  
Equifax Secure Certification  
Data Connections  
Owner Information  
Phone Settings  
Roaming  
Location  
Beep/Alert  
Others  
Regional Settings  
More...  
Remove Programs  
More...  
Audible Player  
To access the following menu options, press  
.
Play/Stop  
Fast Forward/Rewind  
Fast Forward 10 seconds  
Fast Forward 1 minute  
Fast Forward 10 minutes  
Fast Forward 1 hour  
Rewind 10 seconds  
Rewind 1 minute  
Rewind 10 minutes  
Rewind 1 hour  
Skip  
Next Section  
Previous Section  
Bookmarks  
Add Bookmark  
Edit Bookmarks  
Preferences  
Audible Player Skins  
Help  
About Audible Player  
Exit  
Section 2E: Navigating Through Menus  
62  
Express PageOne  
Get Biz Conn  
Pocket MSN  
To access the following menu options, press  
.
Address Bar  
Refresh  
Add Favorite  
Favorites  
Layout  
One Column  
Default  
Desktop  
Properties  
Options  
General  
Connections  
Memory  
Smart Explorer  
To access the following menu options, press  
.
Open  
Open  
Open with...  
Run  
Manage file types  
New  
File...  
Folder...  
Rename  
Delete  
Current file/folder...  
Items in selection  
Properties  
Send & Receive  
Send file by e-mail...  
Send file by IrDA...  
Send sel. by IrDA...  
Receive from IrDA...  
Zip/Unzip  
Zip selection...  
Zip sel. and mail...  
Unzip here  
Unzip to...  
Check zip association  
Quit  
Software Store  
Speed Dial  
Section 2E: Navigating Through Menus  
63  
To access the following menu options, press  
.
Run  
Find Contact  
Delete  
Filter  
No Filter  
Speed Dial  
Tasks  
More  
Vision  
To access the following menu options, press  
.
Enable Vision  
Update Profile  
Voice Notes  
To access the following menu options, press  
.
Play  
Record  
Rename  
Delete  
Voice Signal  
Voice Signal Setup  
Record Names  
Review Names  
Adapt Digits  
Erase  
Open<App>Editor  
Voice Settings  
Update Contacts  
Windows Media  
To access the following menu options, press  
.
Local Content  
Favorites  
Open URL  
Properties  
Settings  
Delete  
Accessories  
Calculator  
Section 2E: Navigating Through Menus  
64  
To access the following menu options, press  
.
Add  
Subtract  
Multiply  
Divide  
Decimal Point  
Equals  
Games  
Jawbreaker  
To access the following menu options, press  
.
.
Undo  
New Game  
Statistics  
Options  
About  
Solitaire  
To access the following menu options, press  
New Game  
Draw  
InUse Menu  
To access the following menu options, press  
.
End  
Mute/Unmute  
Save to Contacts  
Speakerphone/Speakerphone Off  
Section 2E: Navigating Through Menus  
65  
Section 2F  
Managing Call History  
In This Section  
Viewing Call History  
Call History Options  
Making a Call From Call History  
Call History Filter  
Saving a Contact From Call History  
Deleting Call History  
The Call History keeps track of incoming calls, calls made from your  
Sprint PCS Phone, and missed calls. This section guides you through  
accessing and making the most of your Call History.  
Section 2F: Managing Call History  
66  
   
Viewing Call History  
You’ll find the Call History feature very helpful. It is a list of the last  
phone numbers (or Contacts) for calls you placed, accepted, or  
missed. Call History makes redialing a number fast and easy. It is  
continually updated as new numbers are added to the beginning of  
the list and the oldest entries are removed from the bottom of the  
list.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your Contacts).  
Duplicate calls (same number and type of call) may only appear  
once on the list.  
To view a Call History entry:  
1. Press  
for Start.  
2. Highlight Call History and press  
.
3. To view the entry call information, highlight it and press  
.
Section 2F: Managing Call History  
67  
   
Call History Options  
For additional information and options on a particular call, highlight  
a Call History entry and press  
. This feature displays the time and  
date of the call. By pressing , you can select from the following  
options:  
Find Contact  
E-mail  
View Timers  
Delete  
Delete List  
Save to Contacts  
Filter  
No Filter  
Missed Calls  
Incoming Calls  
Outgoing Calls  
Making a Call From Call History  
To place a call from Call History:  
1. Press  
for Start.  
2. Highlight Call History and press  
.
3. Press  
up or down and highlight the entry you want to call.  
to dial the number.  
4. Press  
Call History Filter  
The default settings for call history list all incoming, outgoing, and  
missed calls in the call history screen. You can filter the list to  
display one of the following:  
No Filter: Allows you to display all calls in the call  
history list.  
Missed Calls: Allows you to display on the calls that were  
missed in the call history list.  
Section 2F: Managing Call History  
68  
           
Incoming Calls: Allows you to display only incoming calls in  
the call history list.  
Outgoing Calls: Allows you to display only outgoing calls in  
the call history list.  
To set your Call History filter:  
1. Press for Start.  
2. Highlight Call History and press  
.
3. Press  
for Filter.  
up or down to select the desired filter.  
4. Press  
Saving a Contact From Call History  
Your Sprint PCS Phone can store thousands of Contacts. Contact  
entries can store up to a total of 11 phone numbers, and each entry’s  
name can contain up to 256 characters.  
To save a phone number from Call History:  
1. Press  
2. Highlight Call History and press  
3. Highlight the desired entry and press  
4. Press for New Item.  
5. Enter the First name of the contact using the keypad.  
for Start.  
.
for Save.  
6. Press  
down and enter the Last name of the contact.  
7. Press  
down and select the desired label for the  
contact number.  
8. Press  
to insert the number into the contact label.  
to save and return to the Call History list.  
9. Press  
Section 2F: Managing Call History  
69  
   
Deleting Call History  
This option allows you to delete selected entries saved in the Call  
History list.  
To erase a single Call History entry:  
1. Press  
for Start.  
2. Highlight Call History and press  
.
3. Press  
4. Press  
5. Press  
down to select the desired call entry.  
for Delete.  
for Yes or  
for No.  
To delete the entire Call History list:  
1. Press for Start.  
2. Highlight Call History and press  
.
3. Press  
for Delete List.  
for Yes or for No.  
4. Press  
Section 2F: Managing Call History  
70  
 
Section 2G  
Using Contacts  
In This Section  
Adding a Contact Entry  
Finding Contact Entries  
Adding a Phone Number to a Contact Entry  
Editing a Contact Entry’s Phone Number  
Assigning Speed Dial Numbers  
Selecting a Ringer Type for a Contact  
Now that you know the basics that make it easier to stay in touch with  
people and information, you’re ready to explore your phone’s more  
advanced features. This section explains how to use your phone’s  
Contacts directory and helps you make the most of your contacts and  
time when you are trying to connect with the important people in  
your life.  
Section 2G: Using Contacts  
71  
   
Adding a New Contact Entry  
Your PCS Phone can store thousands of Contact numbers. You can  
also store contacts on the optional SD card inserted into the side of  
the handset. Contact entries can store up to a total of 11 phone  
numbers, and each entry’s name can contain up to 256 characters.  
In addition to phone numbers, you can also save e-mail addresses,  
home address....(See "Saving a Contact" on page 24 for more details).  
To add a new contact:  
1. Enter a new phone number and press  
2. Press for New Item.  
3. Enter the First name of the contact using the keypad.  
for Save.  
4. Press  
down and enter the Last name of the contact.  
5. Press  
down to highlight the desired number label and  
press  
to insert the number automatically into the label field.  
6. Enter the other desired information for the contact and press  
to save and exit.  
Finding Contact Entries  
This feature allows you to search for contact names saved in your  
phone by entering numbers. When searching, you must enter the  
digits and then press the navigation key down to select the area  
under the phone number. The smart dialing feature automatically  
narrows down the choices of available matches.  
To find a contact:  
1. Begin entering the digits of the phone number you wish to call.  
2. A list of possible matches is automatically displayed in the  
window.  
3. Press  
down to select the desired match and press  
to call.  
Section 2G: Using Contacts  
72  
       
Adding a Phone Number to a Contact Entry  
You can add up to 11 different phone numbers to an existing  
contact entry. You can also include other specific information to the  
entry, including:  
Up to 3 e-mail addresses  
Categories  
Web page  
Custom ring tone  
Job title  
Department  
Company  
Office address street  
Home address street  
Notes  
Birthday  
Anniversary  
Spouse  
Children  
Assistant  
To add a phone number to an entry:  
1. Press  
for Start.  
2. Highlight Contacts and press  
.
3. Press  
down until the desired contact is highlighted and  
to select.  
press  
4. Press  
for Edit.  
5. Press  
down until the desired number label is selected and  
enter the new phone number using the keypad.  
6. Press to save and exit.  
Section 2G: Using Contacts  
73  
 
Editing a Contact Entry’s Phone Number  
To edit an entry’s phone number:  
1. Press  
for Start.  
2. Highlight Contacts and press  
.
3. Press  
down until the desired contact is highlighted and  
to select.  
press  
4. Press  
for Edit.  
5. Press  
down until the desired number label is selected.  
6. Press and hold  
7. Enter the new number using the keypad.  
8. Press to save and exit.  
to erase the entire number.  
Assigning Speed Dial Numbers  
Your phone can store up to 99 speed dial locations. For details on  
how to make calls using speed dial numbers, see “Using One-Touch/  
Two-Touch Speed Dialing” on page 26.  
Speed dial numbers can be assigned when you add a new Contacts  
entry, when you add a new phone number to an existing entry, or  
when you edit an existing number.  
To assign a Speed Dial number to an existing contact:  
1. Press  
for Start.  
2. Highlight Contacts and press  
.
3. Press  
down until the desired contact is highlighted and  
to select.  
press  
4. Press  
for Add Speed Dial.  
5. Press  
down to highlight Keypad assignment. (Press  
left or right until the desired speed dial number is selected.)  
6. Press to save and exit.  
Section 2G: Using Contacts  
74  
       
Selecting a Ringer Type for a Contact  
You can assign a ringer type to a Contacts entry so you can identify  
the caller by the ringer type. (See “Ringer Types” on  
To select a ringer type for an entry:  
1. Press  
for Start.  
2. Highlight Contacts and press  
.
3. Press  
down until the desired contact is highlighted and  
to select.  
press  
4. Press  
5. Press  
6. Press  
7. Press  
for Edit.  
down until Custom ring tone is selected.  
left or right to select the desired ring tone.  
to Save.  
Section 2G: Using Contacts  
75  
 
Section 2H  
Calendar  
In This Section  
Using Your Phone’s Calendar  
Date and Time  
Accessories and Game Folder  
Your Sprint PCS Vision Smart Device is equipped with several personal  
information management features that help you manage your busy  
lifestyle. This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep up with  
your contacts, schedules, and commitments. It takes productivity to a  
whole new level.  
Section 2H: Calendar  
76  
   
Using Your Phone’s Calendar  
Adding an Event to the Calendar  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press  
2. Highlight Calendar and press  
3. Press for New.  
4. Enter the event Subject using the keypad.  
5. Press down and enter the Start date and Start time using  
the keypad. (Press for AM or for PM.)  
for Start.  
.
6. Press  
down and enter the End date and End time using  
the keypad.  
7. Press  
down and select All day event if desired.  
8. Press  
down and enter the Location of the event using  
the keypad.  
9. Press  
down to highlight Reminder.  
10. Press  
left or right and select one of the following:  
None  
1 minute  
5 minutes  
10 minutes  
15 minutes  
30 minutes  
1 hour  
1 day  
1 week  
11. Press  
down to highlight Occurs.  
Section 2H: Calendar  
77  
         
12. Press  
Once  
left or right and select one of the following:  
Every Monday, Tuesday, Wednesday, Thurday, Friday,  
Saturday, or Sunday (day event is scheduled)  
Day of every month (day event is scheduled)  
Every Month Day (yearly day of event scheduled)  
13. Press  
14. Press  
Free  
down to highlight Status.  
left or right and select one of the following:  
Tentative  
Busy  
Out of Office  
15. Press  
down and select Private if desired.  
16. Press  
down to select Notes and enter any notes regarding  
the event using the keypad.  
17. Press  
to save and exit.  
Event Alerts  
There are several ways your Sprint PCS Phone alerts you of  
scheduled events:  
By displaying a Reminder screen.  
By periodically playing a desired ring tone until dismissed.  
To select the ringer:  
1. Press  
for Start.  
2. Highlight Settings and press  
3. Highlight Sounds and press  
.
.
4. Press  
5. Press  
6. Press  
down to highlight Reminders.  
left or right to select the desired ring tone.  
to save and exit.  
Section 2H: Calendar  
78  
 
Viewing Events  
To view your scheduled events:  
1. Press  
for Start.  
2. Highlight Calendar and press  
.
.
Deleting Events  
To delete individual events:  
1. Press  
for Start.  
2. Highlight Calendar and press  
3. Highlight the event being deleted.  
4. Press  
for Delete.  
for Yes or for No.  
5. Press  
Date and Time  
To set your Time and Date preferences:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight Date and Time and press  
. The following options  
are displayed:  
Time zone: Allows you to select the time zone that matches  
the location of your phone. By default, the Eastern time  
zone is selected.  
Date: Allows you to set the date.  
Time: Allows you to enter the time.  
Alarm: Turns the alarm clock feature On or Off.  
Alarm time: Configures the time the alarm clock will sound  
the alert.  
4. Select an option and press  
to save and exit.  
Section 2H: Calendar  
79  
       
Alarm Clock  
Your phone comes with a built-in alarm clock which allows you to  
set a specific time and date for the alarm to sound.  
To use the alarm clock:  
1. Press  
2. Highlight Settings and Press  
3. Highlight Date and Time and press  
for Start.  
.
.
4. Press  
5. Press  
6. Press  
down and highlight Alarm.  
left or right to select On.  
down to highlight Alarm Time and enter the time  
for AM or for PM.)  
using the keypad. (Press  
7. Press to save and exit.  
Accessories and Games Folder  
The accessories and games folder contains the calculator and any  
games that were downloaded into the phone using the Sprint  
Software Store (Handango) or other sources.  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press  
for Start.  
2. Highlight More and press  
.
3. Highlight More again and press  
4. Highlight Accessories and press  
5. Highlight Calculator and press  
.
.
.
6. Enter a number with the keypad. (Press  
to insert a  
decimal point and/or  
to make the number negative or  
positive.)  
Section 2H: Calendar  
80  
         
7. Press  
to select a mathematical function:  
Left to Divide  
Right to Multiply  
Up to Add  
Down to Subtract  
8. Enter the next number using the keypad.  
9. Press  
to view the results.  
Games  
To access the games on your phone:  
1. Press for Start.  
2. Highlight More and press  
.
3. Highlight More again and press  
.
4. Highlight Games and press  
.
5. Press  
up or down to highlight the desired game and press  
to play.  
You can also download games to your Sprint PCS Vision Phone.  
(See “Games” on page 129.)  
Note:  
Section 2H: Calendar  
81  
 
Section 2I  
Using Your Phone’s Voice Services  
In This Section  
Activating Voice Recognition  
Using Digit Dial  
Using Quick Dial  
Using Name Dial  
Using Name Lookup  
Using Open Application  
Managing Voice Notes  
Your Sprint PCS Phone’s Voice Services allow you place calls and open  
phone applications using your voice, as well as record, play back, and  
manage voice notes. This section includes easy-to-follow instructions  
on using your phone's voice services.  
Section 2I: Using Your Phone’s Voice Services  
82  
   
Activating Voice Recognition  
Voice recognition allows you to say commands to perform common  
functions supported by your phone. There is no voice training  
required to use the voice recognition feature. You simply say the  
pre-designated command displayed on your screen in a normal tone  
of voice to perform the desired function.  
You can also access voice recognition using the menu by pressing  
Note:  
for  
, highlight  
and press  
, highlight  
again and  
Start  
More  
More  
press  
, highlight  
and press  
.
Voice Signal  
To activate voice recognition:  
1. Press and hold . (The phone prompts you to say a voice  
command.)  
2. Wait for the beep and then say one of the following commands:  
Digit Dial  
Name Dial  
Quick Dial  
Name Lookup  
Open <App>  
When it recognizes one of these commands, the phone launches the  
associated application. If the phone does not hear a command  
within approximately eight seconds, it de-activates voice  
recognition without taking any action.  
Section 2I: Using Your Phone’s Voice Services  
83  
   
Using Digit Dial  
Digit Dial allows you to dial any valid 7 or 10 digit North American  
phone number by speaking the number naturally, without pausing  
between the digits.  
Tips for using Digit Dial:  
Digit Dial works best in quieter environments.  
When saying a number, speak at a normal speed and say each  
digit clearly. There is no need to pause between digits.  
The phone recognizes the digits one, two, three, four, five, six,  
seven, eight, nine, zero, and oh. The phone does not recognize  
numbers such as "one eight hundred" for "1-800." Instead, say  
"one-eight-zero-zero."  
The phone recognizes only valid 7 or 10 digit North American  
phone numbers.  
If your phone does not usually recognize you correctly when  
you are using Digit Dial, try adapting Digit Dial to your voice,  
which can significantly improve accuracy for some speakers.  
To place a call using Digit Dial:  
1. Activate voice recognition by pressing and holding . (The  
phone prompts you for a command.)  
2. Say Digit Dial. (The phone prompts you to say the number.)  
3. Say a valid 7 or 10 digit North American phone number  
naturally and clearly.  
If desired, you can say the number "1" before the area code. This is not  
required; the call is made both ways.  
Note:  
4. If the phone asks you, "Did You Say," followed by the correct  
number, say "Yes." (You can also select the correct number  
from those displayed on the screen by pressing  
on the  
correct number. The phone will then dial the number.)  
Section 2I: Using Your Phone’s Voice Services  
84  
 
5. If the phone asks you, "Did You Say," followed by an incorrect  
number, say No. (If there are other alternatives, the phone will  
prompt you with the next one. You can also press the  
navigation key up or down to select the correct number from  
the Choice List, and then press  
to dial.)  
In some cases, the phone might ask you to repeat a number. Make sure  
that the number is a valid 7 or 10 digit North American phone number,  
and then say the number again. If the number isn't valid, or if the phone  
still doesn't understand the number on the second try, it will not place  
the call.  
Note:  
Enabling/Disabling Digit Dial Choice Lists  
You can customize whether the Digit Dial feature displays the list of  
top voice recognition choices or automatically dials the first  
number, without displaying a choice list.  
To enable or disable choice lists for Digit Dial:  
1. Press  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
for Start.  
.
.
.
5. Press  
for Voice Settings.  
6. Press  
for Choice List.  
7. Highlight Digit Dial and press  
to place a check mark in  
the box.  
Adapting Digit Dial  
Digit Dialing is speaker independent, which means that no training  
or adaptation is required. Some users with heavy accents or unusual  
voice characteristics may find difficulty in achieving high accuracy  
with speaker independent Digit Dialing, so the Adapt Digits feature  
allows users to dramatically improve the digit accuracy through  
adaptation. Users who get acceptable digit recognition accuracy will  
find no additional benefit to performing the Adapt Digit adaptation.  
After you adapt Digit Dial, your phone will be customized to your  
voice. Other people will not be able to use Digit Dial on your phone  
unless they reset the phone to factory defaults.  
Section 2I: Using Your Phone’s Voice Services  
85  
   
ONLY adapt Digit Dial if the system is frequently mis-recognizing your  
speech. You can always restore the system to its original factory setting.  
Note:  
Adaptation involves recording several digit sequences to teach the  
system your voice. The adaptation process takes about 3 minutes.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before starting to speak.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of digits, or if  
there is an unexpected noise that spoils the recording, you can  
say or select No when the prompt asks, “Did the recording  
sound OK?” You will then be prompted to re-record the  
sequence.  
To adapt Digit Dial to your voice:  
1. Press for Start.  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
5. Press for Adapt Digits.  
.
.
.
6. When you are ready to start recording, press . (The phone  
prompts you to say the first sequence of digits.)  
7. Wait for the beep, and then repeat the digits using a normal  
tone of voice. (The phone plays back your recording and asks  
you if the recording sounds "OK.")  
If the recording sounds OK (no mistakes and no  
background noises), say Yes.  
If you need to re-record the digits to fix any problems, say  
No. (The phone then prompts you to say the digits again.)  
8. Wait for the beep, and then record the digits again. (Repeat this  
step until you are satisfied with the recording.)  
9. After confirming that the recording sounds OK, repeat the  
recording process with the next set of digits. (After six sets of  
digits, the phone will ask you whether you want to do more  
adaptation. Answer Yes.)  
Section 2I: Using Your Phone’s Voice Services  
86  
10. Repeat steps 4-7 for another six sets of digits. (After the sixth  
set of digits, you will be half-way through the session and the  
phone will ask “More Adaptation?”)  
11. Select OK to continue for six more sets of digits, or press  
for partial adaptation. When you are finished with a full  
session, you will reach a screen that reads, “Adaptation  
Complete.”  
It is recommended that you perform the complete adaptation of Digit Dial  
at least once to achieve the maximum benefit of this feature. If a partial  
adaptation is performed, you can always return later and resume the  
process from the half-way point.  
Note:  
Resetting Digit Dial Adaptation  
To erase any adaptation and reset Digit Dial to its original state:  
1. Press  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
for Start.  
.
.
.
5. Press  
6. Press  
7. Press  
8. Press  
for Erase.  
for Reset Digits.  
to select Yes or  
to save and exit.  
for No.  
Section 2I: Using Your Phone’s Voice Services  
87  
Using Quick Dial  
The quick dial feature allows you to train your phone to dial  
numbers in your contacts by assigning a special name to the entry.  
Once the name is recorded, you can say the name and dial the  
contact entry without having to repeat the entire name as saved in  
the contact listing.  
Quick Dial Training  
Before you can use the quick dial feature, you must train the  
software to recognize the entry in the contacts. To train the  
software, you are required to go through the contacts and record the  
desired name using your own voice. Make sure this is done in a quiet  
environment to avoid outside interference.  
To train quick dial:  
1. Press  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
5. Press for Record Names.  
6. Select the alphabetical contact range using the keypad.  
for Start.  
.
.
.
7. Press  
down to highlight the desired contact name.  
8. Press  
for Train.  
9. Say the name clearly into the microphone.  
10. Press  
if the recording sounded OK or  
to re-record  
the name.  
11. Press  
to save and exit.  
Section 2I: Using Your Phone’s Voice Services  
88  
     
Using Quick Calling  
Quick Dial is a menu function of the voice activated dialing feature  
of your phone.  
To quick call a contact:  
1. Press and hold . (The phone prompts you to say a voice  
command.)  
2. Say Quick Dial.  
3. When prompted, say the contact entry name exactly as trained.  
Using Name Dial  
For best results with Name Dial, enter first and last names in your  
Contacts, avoid using abbreviations, and make sure the names are  
spelled correctly. Name Dial automatically voice-activates every  
number in your Contacts without the need to record or "train"  
names before using them. With Name Dial, you can dial any person  
in your Contacts by saying that person's name.  
To place a call using Name Dial:  
1. Press and hold . (The phone prompts you to say a voice  
command.)  
2. Say Name Dial. (The phone prompts you to say a name.)  
3. Say the full name of the person you want to call, exactly as it is  
entered in your Contacts. (The phone plays the name through  
the earpiece and displays it on the screen.)  
If the Contact contains only one number for the name, the  
phone automatically dials that number.  
If the name that you spoke has more than one number  
associated with it, the phone displays the different  
locations (Work, Mobile, Home, Car, Pager, Assistant, Radio,  
Work Two, Home Two) and asks you which one to dial. Say  
one of the location names and the phone will dial the  
number for the location you specified.  
Section 2I: Using Your Phone’s Voice Services  
89  
     
Enabling/Disabling Name Dial Choice Lists  
You can customize whether the Name Dial feature displays a list of  
choices for names that sound alike, or brings up information for the  
first recognized name without displaying a choice list.  
To enable or disable choice lists for Name Dial:  
1. Press  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
for Start.  
.
.
.
5. Press  
6. Press  
7. Press  
for Voice Settings.  
for Choice List.  
for Name Dial and to place a check mark in the  
box. (When choice lists are enabled for Name Dial, after you  
say the name, the phone will display one or more names on the  
screen and prompt you to confirm the name you spoke.)  
If the phone says, "Did you say," followed by the correct  
name, say Yes.  
If the phone says, "Did You Say," followed by an incorrect  
name, say No. The phone will prompt you with the next  
name, if there is one. If there are no more names, the  
phone will say "Sorry, No Match Found," and will not place  
a call.  
Section 2I: Using Your Phone’s Voice Services  
90  
 
Using Name Lookup  
Name Lookup lets you retrieve information for any person in your  
contact list by saying the full name of the person.  
To retrieve information using Name Lookup:  
1. Activate voice recognition by pressing and holding . (The  
phone will prompt you for a command.)  
2. Say Contacts. (The phone will prompt you to say the name.)  
3. Say the full name of the person, exactly as it is entered in your  
Contacts. (The phone will play the name it recognized through  
the earpiece, and then open the contact information for that  
name.)  
Enabling/Disabling Name Lookup Choice Lists  
You can customize whether the Name Lookup feature displays a list  
of choices for names that sound alike, or brings up information for  
the first recognized name without displaying a choice list.  
To enable or disable choice lists for Name Lookup:  
1. Press  
2. Highlight More and press  
3. Highlight More again and press  
4. Highlight Voice Signal Setup and press  
for Start.  
.
.
.
5. Press  
6. Press  
7. Press  
for Voice Settings.  
for Choice List.  
for Name Lookup and to place a check mark in the  
box. (When choice lists are enabled for Name Lookup, after  
you say the name, the phone will display one or more names  
on the screen and prompt you to confirm the name  
you spoke.)  
If the phone says, "Did You Say," followed by the correct  
name, say Yes.  
If the phone says, "Did You Say," followed by an incorrect  
name, say No. The phone then prompts you with the next  
name, if there is one. If there are no more names, the  
phone will say "Sorry, No Match Found."  
Section 2I: Using Your Phone’s Voice Services  
91  
     
Using Open Application  
The Open Application feature allows you to open a core application  
installed on your handset by simply saying the name of the program.  
Once you say the name of the program, it will automatically launch  
and be available.  
To access Open <App>:  
1. Press and hold . (The phone prompts you to say a voice  
command.)  
2. Say Open Contacts. (Substitute any other core application name  
for Contacts to launch the program automatically.)  
3. The Contacts screen is automatically displayed.  
Say the application name exactly as it is entered in your Phone.  
Section 2I: Using Your Phone’s Voice Services  
92  
 
Managing Voice Notes  
You can use your phone’s Voice Notes to record brief memos to  
remind you of important events, phone numbers, or grocery list items.  
Recording Voice Notes  
To record a voice note:  
1. Press  
for Start.  
2. Highlight More and press  
.
3. Highlight More again and press  
.
4. Highlight Voice Notes and press  
.
5. Press  
for Record. (The phone prompts you to start  
recording by sounding a beep.)  
6. After the beep start speaking. (As it is recording, the phone  
displays a timer that indicates the length of the recording.)  
7. To stop the note, press  
.
To access the voice notes screen quickly, you can also press and  
hold  
Note:  
.
To rename a voice note:  
1. Press for Start.  
2. Highlight More and press  
.
3. Highlight More again and press  
.
4. Highlight Voice Notes and press  
.
5. Press  
6. Delete the text and enter a new name using the keypad.  
7. Press to save and exit.  
for Rename.  
Section 2I: Using Your Phone’s Voice Services  
93  
       
Reviewing and Erasing Notes  
To play the voice notes you have recorded:  
1. Press  
for Start.  
2. Highlight More and press  
.
3. Highlight More again and press  
.
4. Highlight Voice Notes and press  
.
5. Select a memo and press  
.
To erase an individual memo:  
1. Follow the steps above to display the list of saved memos.  
2. Select the memo to erase.  
3. Press  
for Delete.  
for Yes or for No.  
4. Press  
Section 2I: Using Your Phone’s Voice Services  
94  
 
Section 2J  
Using Your Smartphone  
In This Section  
Using an Optional SD Card  
Beaming Information  
Managing Your Owner Information  
Managing Your Device's Certificates  
Configuring Data Connections  
Removing Programs  
Using an Optional Portable Keyboard  
Using AudiblePlayer  
Your SP-i600 by Samsung offers an many new features that help you  
optimize your Smartphone experience. This section outlines how to  
use some of these features, including the optional SD card slot, beaming  
information via infrared, configuring data connections, connecting an  
optional portable keyboard, and using the AudiblePlayer to download  
and listen to audiobooks.  
Section 2J: Using Your Smartphone  
95  
   
Using an Optional SD Card  
The slot located on the right side of the SP-i600 by Samsung  
accommodates an optional SD (secure digital) card. SD cards come  
in a variety of different storage sizes and they allow you to download  
and use additional applications and games by using the enhanced  
storage capacity of the card.  
Transferring Data to the SD Card  
1. Insert the SD Card (label side up) into the slot of the  
Smartphone. (The beveled edge should be facing toward the  
top of the Smartphone.)  
2. Insert your Smartphone into the desktop cradle and  
synchronize the Smartphone with your PC via ActiveSync. (See  
3. Open Windows Explorer and highlight the application, game,  
or folder that you wish to copy to the SD Card.  
4. Highlight and copy the file(s) or folder(s) to your computer’s  
clipboard.  
5. Using the ActiveSync menu, click the Explore icon to open the  
Mobile Device folder.  
Section 2J: Using Your Smartphone  
96  
     
6. Double-click on the Smartphone folder.  
7. Double-click the Storage Card folder. (The contents of the SD  
Card are displayed.)  
8. Locate or create the folder or subfolder where you want to  
paste the files that you copied.  
9. Press Ctrl-V on your computer to paste the files or folders to  
the SD Card.  
Accessing the SD Card  
Once you’ve transferred all the desired files from your computer to  
the SD Card using ActiveSync, you can access games or applications  
on the Smartphone.  
For example, if you’ve transferred any multimedia files onto your SD  
Card that are compatible with Windows Media Player, simply open  
Windows Media Player from the Home Screen and select the media  
file that you wish to play. There is no need to look or browse your  
Smartphone for the SD Card. The SD Card is automatically  
recognized when it is installed.  
Removing the SD Card  
1. Press in on the card with your fingernail until you hear a  
click, then quickly release. (The card pops out of the slot  
approximately one quarter of an inch.)  
2. Grasp the exposed section of the card and pull it out with your  
fingers.  
Section 2J: Using Your Smartphone  
97  
   
Beaming Information  
The Beaming function allows you to send or receive information via  
the Infrared (IR) port located on the top of the phone. The IR port is  
covered with a protected cover to prevent damage. When beaming  
information between two IR devices, hold them 3-4 inches apart  
with the two IR ports facing each other.  
To configure your phone to send or receive information via IR:  
1. Press  
for Start.  
2. Highlight Settings and press  
3. Highlight More and press  
4. Highlight Beam and press  
.
.
.
5. Press  
to place a check mark or clear the Receive incoming  
beams checkbox.  
6. Press  
to save and exit.  
Beaming a Contact  
Beaming allows you to send an entry saved in contacts to another IR  
enabled device.  
To beam a contact:  
1. Press  
for Start.  
2. Highlight Contacts and press  
.
3. Press  
up or down to highlight the desired contact.  
4. Press  
for Beam Contact.  
5. Align the two devices so that the IR windows are facing  
each other.  
6. Follow the on-screen prompts to complete the transfer.  
Section 2J: Using Your Smartphone  
98  
     
Managing Your Owner Information  
The Owner Information screen allows you to enter your Name,  
Telephone Number, e-mail address, and notes.  
To access the owners information screen:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Owner Information and press  
.
5. Use your keypad to enter the desired information. Press  
up or down to highlight the appropriate fields.  
6. Press  
when done to save and exit.  
Managing Your Device's Certificates  
On your Smartphone, you can add or delete public key certificates.  
These certificates help establish your identity when you log in to a  
secure network, such as a corporate network. Certificates also help  
establish the identity of other computers, such as servers.  
Certificates help prevent unauthorized users from accessing your  
device.  
You can store two types of certificates on your phone:  
Personal certificates that establish your identity.  
Root certificates that establish the identity of servers with which  
you connect.  
Your device includes a standard set of pre-installed certificates to  
allow you connection to common resources.  
To access certificates:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Certificates and press  
.
Section 2J: Using Your Smartphone  
99  
       
Data Connections  
You can use Data Connections settings to create dial-up, Virtual  
Private Network (VPN), and proxy connections so that you can  
connect to the Internet or your corporate network. By using a data  
connection, you can browse the Web, download e-mail, chat by  
using MSN® Messenger, or synchronize remotely with an Exchange  
Server. Check with your service provider to see if a data connection  
has already been set up for you, and if over-the-air configuration is  
supported.  
The following options are available:  
Internet connection: Allows you to select Automatic or Sprint 3G.  
Work connection: Selects Automatic for the Work Internet  
connection setting. There are no additional settings associated  
with this option.  
WAP connection: Selects Automatic for the WAP Internet  
connection setting. There are no additional settings associated  
with this option.  
Secure WAP connection: Select Automatic for the Secure WAP  
Internet connection setting. There are no additional settings  
associated with this option.  
To access Data Connections:  
1. Press for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Data Connections and press  
.
5. Use your keypad and  
to enter your data  
connection settings.  
6. Press  
when done to save and exit.  
Section 2J: Using Your Smartphone  
100  
   
Editing Data Connections  
When you edit data connections, you can change your service  
provider and proxy server and choose your VPN. You can also change  
the connection attempt settings, idle time, and security options.  
To edit your data connection:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight Data Connections and press  
5. Press for Edit Connections.  
.
6. Select one of the following:  
Dial-up Connections  
VPN Connections  
Proxy Connections  
7. Press  
to Edit Connections, Options, Work URL Exceptions or  
Cancel the desired connection information.  
Removing Programs  
It may become necessary to remove old applications or downloaded  
items to free up additional memory on your phone. Removing  
applications that are no longer used allows you to download new  
items without adding memory.  
To remove a program:  
1. Press  
for Start.  
2. Highlight Settings and press  
.
3. Highlight More and press  
.
4. Highlight More again and press  
.
5. Highlight Remove Programs and press  
6. Highlight an application and press  
7. From the Data Connections screen, press  
.
for Remove.  
for Yes to confirm  
the removal or  
for No to cancel.  
Section 2J: Using Your Smartphone  
101  
     
Using an Optional Portable Keyboard  
The optional Samsung keyboard accessory (sold separately) allows  
you to plug in a flexible keyboard to type and navigate through the  
menu structure of your phone. All functions, including installed  
applications, can be controlled using the keyboard attachment.  
To attach the Keyboard:  
1. Remove the keyboard from the box and locate the plug-in  
data connector.  
2. Insert the connector into the bottom of your phone. (The  
phone will automatically detect and configure the keyboard  
attachment.)  
Section 2J: Using Your Smartphone  
102  
   
Keyboard Shortcuts  
The following table contains a list of keyboard shortcuts to  
applications, menus, and sub menus on your Smartphone. Press the  
key or combination of keys listed in left column to perform the  
function listed in the right column.  
Key(s)  
Menu  
Function  
Return to the Home Screen from any menu.  
Launch Internet Explorer.  
Open Contacts.  
FN - 1  
FN - 2  
FN - 3  
FN - 4  
FN - 5  
FN - 6  
FN - 9  
FN - 0  
FN - +/=  
FN - E  
FN - T  
FN -  
Open Voice Notes.  
Open the Calendar.  
Open Tasks.  
Open the Inbox.  
Open MSN Messenger.  
Softkey 1  
Softkey 2  
Turn the display on and off.  
End a call (if connected).  
Talk (or SEND).  
Turn earpiece volume up.  
Turn earpiece volume down.  
End moves the curser to the end of a line.  
Home moves the curser to the beginning of a line.  
FN -  
FN -  
FN -  
Section 2J: Using Your Smartphone  
103  
 
Using AudiblePlayer  
With Audible, you can listen to the most entertaining, engaging and  
informative audiobooks, radio programs and periodicals right on  
your SP- i600. Your Smartphone is preloaded with sample clips from  
a selection of popular audiobooks; you can download the complete  
version of any of these titles by visiting www.audible.com/sprint/i600.  
Accessing Audible Audio  
To access AudiblePlayer:  
1. Press  
2. Highlight More and press  
3. Highlight AudiblePlayer and press  
4. Press to display your phone's preloaded audio samples.  
for Start.  
.
.
Playing Audiobooks and Other Audio Programs  
1. From within AudiblePlayer, highlight the desired title and  
press  
.
2. To begin playback press  
.(The selected program will begin  
playing. If you have already begun listening to the title, it will  
begin where it was last stopped.)  
3. Press  
again to stop playback.  
Section 2J: Using Your Smartphone  
104  
     
Adjusting Volume  
During playback, press  
decrease volume.  
- or -  
Up to increase volume or Down to  
1. Press  
for Controls.  
2. Highlight Preferences and press  
. (A slide bar is displayed.)  
3. Press  
right to increase volume or left to decrease volume.  
when finished.  
4. Press  
Fast Forwarding and Rewinding Programs  
Press and hold  
Left for Rewind or Right for Fast Forward.  
- or -  
1. Press  
for Controls.  
2. Highlight Fast Forward/Rewind and press  
.
3. Highlight the desired time interval for Fast Forward/Rewind  
and press  
.
Skipping a Section Within a Title  
1. Press for Controls.  
2. Highlight Skip and press  
.
3. Highlight Next section or Previous section and press  
.
Inserting a Bookmark  
1. From within AudiblePlayer, press  
for Controls.  
2. Highlight Bookmark and press  
.
3. Highlight Add or Edit Bookmark and press  
4. When adding a bookmark, type the name into the field  
provided the press  
5. Press when finished.  
.
.
Section 2J: Using Your Smartphone  
105  
Deleting a Bookmark  
1. From within AudiblePlayer, press  
2. Highlight Bookmark and press  
3. Highlight Edit Bookmark and press  
for Controls.  
.
.
4. Press  
and highlight Delete Bookmark.  
when finished.  
5. Press  
Deleting a Title  
1. From within AudiblePlayer, press  
for Select.  
2. Highlight the title you want to delete.  
3. Press for Menu.  
4. Highlight Delete and press  
.
5. When you are prompted to confirm deletion, press  
to confirm.  
Adding a Title  
You can add titles from AudibleManager, the desktop software that  
accompanies your setup disk.  
1. From the Audio Inbox within AudibleManager, select the title  
you would like to transfer to your SP-i600.  
2. From the lower window of the Audio Inbox, choose to add the  
title to either the device memory or storage card.  
3. Click and drag the title into the lower window and the title will  
transfer onto the device or card.  
Section 2J: Using Your Smartphone  
106  
Downloading New Audio from www.audible.com  
1. Visit http://www.audible.com/sprint/i600 and select a title from over  
23,000 choices.  
2. You will be prompted to create an account if you don't already  
have one.  
3. Proceed through the checkout process.  
4. Visit My Library. Your titles will be available for download  
instantly.  
5. Choose the title you want and select Get it Now.  
6. Choose the desired format. (The SP-i600 supports formats  
2 and 3.)  
7. Click Download. The file will download into AudibleManager.  
For complete details, please see the Getting Started Guide available  
from  
Note:  
.
http://www.audible.com/audible/help_info/guides.html  
Section 2J: Using Your Smartphone  
107  
 
Section 3  
Sprint PCS Service Features  
 
Section 3A  
Sprint PCS Service Features: The Basics  
In This Section  
Using Voicemail  
Using SMS Text Messaging  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Now that you’ve mastered your phone’s fundamentals, it’s time to explore  
the calling features that enhance your Sprint PCS Service. This section  
outlines your basic Sprint PCS Service features.  
Section 3A: Sprint PCS Service Features - The Basics  
109  
 
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your Sprint PCS Phone are automatically  
transferred to your voicemail, even if your phone is in use or turned  
off. Therefore, you will want to set up your voicemail and personal  
greeting as soon as your Sprint PCS Phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your pass code.  
Record your greeting.  
Record your name announcement.  
Choose whether to activate One-Touch Message Access (a  
feature that lets you access messages simply by pressing  
and holding  
, bypassing the need for you to enter  
your pass code).  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
Voicemail Notification  
There are several ways your Sprint PCS Phone alerts you of a  
new message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By displaying  
at the top of your screen.  
Section 3A: Sprint PCS Service Features - The Basics  
110  
           
New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts you and  
prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
To display your Missed Log:  
1. Press for Start.  
2. Highlight Call History and press  
.
.
3. Press  
for Filter.  
4. Press  
for Missed Calls.  
When you are roaming off the Sprint Nationwide PCS Network, you  
may not receive notification of new voicemail messages. It is  
recommended that you periodically check your voicemail by dialing  
1 + area code + your phone number. When your voicemail answers,  
Important:  
press ( ) and enter your pass code. You will be charged roaming  
*
rates when accessing voicemail while roaming off the Sprint  
Nationwide PCS Network.  
Your phone accepts messages even when it is turned off. However, you  
are only notified of new messages when your phone is turned on and you  
are in a Sprint PCS Service Area.  
Note:  
Retrieving Your Voicemail Messages  
You can review your messages directly from your Sprint PCS Vision  
Phone or from any other touch-tone phone. To dial from your  
Sprint PCS Vision Phone, you can either speed dial your voicemail or  
use the menu keys.  
Using One-Touch Message Access  
Press and hold  
. (Follow the system prompts.)  
Section 3A: Sprint PCS Service Features - The Basics  
111  
       
Using the Menu Keys on Your Phone to Access Your Messages  
If there are new messages waiting, press  
down on the  
to call.  
home screen and highlight Voicemail. Press  
You are charged for airtime minutes when you are accessing your  
voicemail from your Sprint PCS Vision Phone.  
Note:  
Using a Phone Other Than Your Sprint PCS Phone to  
Access Messages  
1. Dial your Sprint PCS Phone Number.  
2. When your voicemail answers, press  
3. Enter your pass code.  
When you call into voicemail, you first hear the header information (date,  
time, and sender information) for the message. To skip directly to the  
Tip:  
message, press  
during the header.  
Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening to  
voicemail messages. For further details and menu options, see  
“Voicemail Menu Key” on page 116.  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
Call Back  
Help  
Forward  
Save  
Cancel  
Skip  
Section 3A: Sprint PCS Service Features - The Basics  
112  
Voicemail Options  
Your Sprint PCS Phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail box  
helps you navigate through the voicemail system more quickly by  
shortening the voice prompts you hear at each level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages, press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20 customers.  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages, press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or delete  
group lists.  
Section 3A: Sprint PCS Service Features - The Basics  
113  
     
Sprint PCS Callback  
Return a call after listening to a message without disconnecting  
from voicemail.  
Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
Voicemail-to-Voicemail Message  
Record and send a voice message to other Sprint PCS  
Voicemail users.  
1. From the main voicemail menu, press  
to send a message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Sprint PCS  
Voicemail user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,to other  
Sprint PCS Voicemail users.  
1. After listening to a message, press  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction and  
forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been listened to  
when you send, forward, or reply to other Sprint PCS users.  
1. After you have recorded a message, press  
to indicate you  
are satisfied with the message you recorded.  
2. Press  
to mark receipt requested.  
3. Press  
to send your voicemail message.  
Section 3A: Sprint PCS Service Features - The Basics  
114  
Continue Recording  
When leaving a voice message, you can choose to continue  
recording even after you’ve stopped.  
Before pressing  
to indicate that you are satisfied with the  
message you recorded, press  
to continue recording.  
Extended Absence Greeting  
When your phone is turned off or you are off the Sprint Nationwide  
PCS Network for an extended period, this greeting can be played  
instead of your normal personal greeting.  
1. From the main voicemail menu, press  
for  
Personal Options.  
2. Press  
for Greetings.  
to record an Extended Absence Greeting.  
3. Press  
Section 3A: Sprint PCS Service Features - The Basics  
115  
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use your  
keypad to navigate through the voicemail menu. The following list  
outlines your phone’s voicemail menu structure.  
Listen  
Envelope Information  
Reply  
Advance 8 Seconds  
Replay  
Rewind  
Forward Message  
Erase  
Callback  
Save  
Options  
Send a Message  
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Sprint PCS Phone  
Return to Personal Options Menu  
Administrative Options  
Skip pass code  
Autoplay  
Message Date & Time On/Off  
Change pass code  
Group Distribution List  
Return to Personal Options Menu  
Greetings  
Personal Greetings  
Name Announcement  
Extended Absence Greeting  
Return to Personal Options Menu  
Expert Mode (On/Off)  
Place a Call  
Disconnect  
Section 3A: Sprint PCS Service Features - The Basics  
116  
   
Using SMS Text Messaging  
With SMS Text Messaging, you can use a person’s wireless phone  
number to send instant text messages from your Sprint PCS Vision  
Phone to their messaging-ready phone – and they can send messages  
to you. When you receive a new message, you’ll automatically be  
notified with a one-way text message.  
In addition, SMS Text Messaging includes a variety of pre-set  
messages, such as “I’m running late, I’m on my way,” that make  
composing messages fast and easy. You can also customize your own  
pre-set messages (up to 100 characters) from your Sprint PCS Vision  
Phone or at www.sprintpcs.com.  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. Press  
for Start.  
2. Highlight Inbox and press  
.
3. Press  
left or right until SMS is displayed in the upper left  
corner of the screen.  
4. Press  
for New.  
5. Press  
for SMS.  
6. Enter the mobile number or e-mail address of the individual(s).  
When finished, press down to access the message area.  
When sending an SMS message to an email address, you must first type  
” in the “ ” field. Then enter the email address on the first line in  
the body of the text message before entering any additional text.  
Note:  
6245  
To:  
7. Compose your message using the keypad and press  
for Send.  
To reply to an SMS Text message:  
1. Press  
2. Highlight Inbox and press  
3. Highlight the desired message and press  
4. Press for Reply.  
for Start.  
.
.
5. Compose your reply using the keypad and press  
for Send.  
Section 3A: Sprint PCS Service Features - The Basics  
117  
     
Using Caller ID  
Caller ID allows people to identify a caller before answering the  
phone by displaying the number of the incoming call. If you do not  
want your number displayed when you make a call, just follow these  
easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call Sprint Customer Service.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you of incoming calls by  
sounding two beeps. Your phone’s screen informs you that another  
call is coming in and displays the caller’s phone number (if it is  
available and you are in digital mode).  
To respond to an incoming call while you’re on a call:  
Press  
second call.)  
To switch back to the first caller:  
. (This puts the first caller on hold and answers the  
Press  
again.  
For those calls where you don’t want to be interrupted, you can  
temporarily disable Call Waiting by pressing before placing your  
call. Call Waiting is automatically reactivated once you end the call.  
Tip:  
7 0  
*
Section 3A: Sprint PCS Service Features - The Basics  
118  
       
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the same  
time. When using this feature, the normal airtime rates will be  
charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
.
2. Once you have established the connection, press  
again  
again  
to place the first call on hold.  
3. Dial the second number and press  
.
4. When you’re connected to the second party, press  
to begin your three-way call.  
If one of the people you called hangs up during your call, you and  
the remaining caller stay connected. If you initiated the call and are  
the first to hang up, all three callers are disconnected.  
You can also begin a Three-Way Call by displaying a phone number  
stored in your Phone Book, Call History, or Messaging. To call the third  
Tip:  
party, press  
.
TALK  
Call Waiting and Three-Way Calling are not available while roaming off  
the Sprint Nationwide PCS Network.  
Note:  
Section 3A: Sprint PCS Service Features - The Basics  
119  
   
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to another  
phone number – even when your phone is turned off. You can  
continue to make calls from your phone when Call Forwarding is  
activated.  
To activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your future  
calls should be forwarded.  
3. Press  
. (You will see a message and hear a tone to confirm  
the activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will see a message and hear a tone to confirm  
the deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
Section 3A: Sprint PCS Service Features - The Basics  
120  
   
Section 3B  
Sprint PCS VisionSM  
In This Section  
Getting Started With Sprint PCS Vision  
Downloading Content  
Accessing Games  
Exploring the Web  
MSN Messenger  
Using Sprint PCS Business Connection  
Sprint PCS Vision FAQs  
SM  
Sprint PCS Vision brings you clarity you can see and hear with advanced  
multimedia services. These features, including games, downloadable  
ringers and screen savers, Web access, and Sprint PCS Business  
Connection, are easy to learn and use. The rich, colorful graphic  
experience is visually comparable to your home or office computer.  
Clearly, it’s a whole new way to look at wireless.  
This section introduces these advanced services and walks you through  
the necessary steps to start taking advantage of Sprint PCS Vision.  
Section 3B: Sprint PCS Vision  
121  
   
Getting Started With Sprint PCS Vision  
With your Sprint PCS Vision Phone and Sprint PCS Service, you are  
ready to start enjoying the advantages of Sprint PCS Vision. This  
section will help you learn the basics of using your Sprint PCS Vision  
services, including managing your User Name, launching a Vision  
connection, and navigating the Web with your Sprint PCS  
Vision Phone.  
Your User Name  
When you buy a Sprint PCS Vision Phone and sign up for service,  
you're automatically assigned a User Name. A User Name is typically  
based on your name and a number, followed by “@sprintpcs.com.”  
For example, the third John Smith to sign up for Sprint PCS Vision  
services might have [email protected] as his User Name. If you  
want a particular User Name, you can visit www.sprintpcs.com and get  
the name you want – as long as nobody else has it.  
When you use Sprint PCS Vision services, your User Name is  
submitted to identify you to the Sprint Nationwide PCS Network.  
The User Name is also useful as a way to personalize Web service  
and as an online virtual identity.  
Your User Name will be automatically programmed into your  
Sprint PCS Vision Phone. You don't have to enter it.  
Finding Your User Name  
If you aren't sure what your Sprint PCS Vision User Name is, you can  
easily find it online or on your Sprint PCS Vision Phone.  
To find your User Name:  
At www.sprintpcs.com. Sign on to your account using your  
Sprint PCS Phone Number and Password. Your User Name  
appears in the top banner, next to your phone number.  
On your Sprint PCS Vision Phone. You can find your User Name  
under the Phone Info option in your phone's Settings menu. (For  
more information on accessing this option, see "Displaying Your  
Section 3B: Sprint PCS Vision  
122  
     
Launching a Sprint PCS Vision Connection  
To launch a Sprint PCS Vision connection:  
1. Press  
for Start.  
2. Highlight Internet Explorer and press  
.
3. Press  
4. Press  
5. Press  
for Favorites.  
to select Sprint PCS.  
to launch the browser and display the  
Sprint PCS Vision home page.  
The Sprint PCS Vision Home Page  
If you had a previous Sprint PCS Vision connection, the last page  
you visited (for example, CNNtoGo or ESPN Top News) will display  
when you launch your browser. When this occurs, you may not see  
the “Connecting...” message when you launch the session. Though  
the browser is open, you are not currently in an active data session -  
that is, no data is being sent or received. As soon as you navigate to  
another page, the active session will launch and you will see the  
“Connecting...” message.  
The browser connection remains active in the background even if  
an incoming call or another application is being used. To close the  
connection, you must press  
.
Section 3B: Sprint PCS Vision  
123  
   
Navigating the Web  
Navigating through menus and Websites during a Sprint PCS Vision  
session is easy once you've learned a few basics. Here are some tips  
for getting around:  
Softkeys  
During a Sprint PCS Vision session, the bottom line of your phone's  
display contains one or more softkeys. These keys are shortcut  
controls for navigating around the Web, and they correspond to the  
and  
buttons directly below the phone’s display screen.  
Depending on which Websites you visit, the labels on the softkeys may  
change to indicate their function.  
Tip:  
To use softkeys:  
Press the desired softkey button. (If an additional pop-up menu  
appears when you press the softkey button, select the menu  
items using your keypad [if they’re numbered] or by  
highlighting the option and pressing  
.)  
Section 3B: Sprint PCS Vision  
124  
   
Scrolling  
As with other parts of your phone's menu, you'll have to scroll up  
and down to see everything on some Websites.  
To scroll through Websites:  
Press  
up or down.  
Selecting  
Once you've learned how to use softkeys and scroll, you can start  
navigating the Web.  
To select on-screen items:  
Use  
to highlight the desired item, then press the desired  
).  
softkey button (or press  
You'll find that the left softkey is used primarily for selecting items.  
This softkey is often labeled “OK.”  
Tip:  
If the items on a page are numbered, you can use your keypad (number  
keys) to select an item. (The tenth item in a numbered list may be  
selected by pressing the 0 key on your phone’s keypad, even though the  
number 0 doesn’t appear on the screen.)  
Links, which appear as underlined text, allow you to jump to  
different Web pages, select special functions, or even place phone  
calls.  
To select links:  
Highlight the link and select the appropriate softkey.  
Section 3B: Sprint PCS Vision  
125  
Going Back  
To go back one page:  
Press the  
key on your phone.  
The  
key is also used for deleting text (like a BACKSPACE key) when  
Note:  
you are entering text.  
Going Home  
To return to the Sprint PCS Vision Home page from any other Web  
page:  
Press  
.
Section 3B: Sprint PCS Vision  
126  
Downloading Content Using Handango  
With Sprint PCS Vision, the Sprint Sofware Store, and Handango, you  
have access to a variety of Premium Service content, such as  
downloadable Software, Games, Travel Maps, and other  
applications. The steps required to access Handango and download  
Premium Service content are outlined below.  
Accessing Handango Content  
To access Handango:  
1. Press  
2. Highlight More and press  
3. Highlight Software Store and press  
for Start.  
.
.
4. If this is the first time that the application is being accessed,  
you must select your desired language and follow the on-screen  
prompts to continue.  
5. From the Catalog, press  
to navigate to the desired  
application.  
Section 3B: Sprint PCS Vision  
127  
     
Downloading an Item  
Once you’ve selected an item you wish to download, highlight it and  
press  
or  
for Select (left softkey). You will see a summary  
page for the item including its title, the vendor, the download detail,  
the file size, and the cost. Links allow you to view the License Details  
page, which outlines the price, license type, and length of license  
for the download, and the Terms of Use page, which details the  
Premium Services Terms of Use and your responsibility for payment.  
To download a selected item:  
1. From the information page, press  
for Buy. (This will  
purchase the item. If you have not previously purchased an  
item, you will be prompted to create your purchasing profile.)  
2. Confirm your purchase and the charge (if applicable) by  
pressing  
for Agree.  
3. Press  
for Start to begin the download.  
Section 3B: Sprint PCS Vision  
128  
Games  
Accessing Games  
You can play a variety of entertaining and graphically-rich games on  
your Sprint PCS Vision Phone. New games are easy to download  
and play.  
Online Games  
To play an online game:  
1. Press  
for Start.  
2. Highlight Internet Explorer and press  
.
3. Press  
4. Press  
5. Use  
for Favorites.  
to select Sprint PCS.  
to highlight the Games icon and press  
. (For more  
information on navigating the Web, see “Navigating the Web”  
6. Press  
press  
up or down to highlight the desired game and  
.
7. Select Play from the item information page and press  
.
Section 3B: Sprint PCS Vision  
129  
   
Web  
Exploring the Web  
With Web access on your Sprint PCS Vision Phone, you can browse  
full-color graphic versions of your favorite Websites, making it easier  
than ever to stay informed while on the go. Follow sports scores and  
breaking news and weather and shop on your Sprint PCS Vision  
Phone anywhere on the Sprint Nationwide PCS Network.  
In addition to the features already covered in this section, the  
Sprint PCS Vision home page offers access to these colorful,  
graphically rich Web categories. Many sites are available under more  
than one menu – choose the one that's most convenient for you.  
News. Get up-to-the-minute news regarding finance, business,  
sports, and entertainment at sites like CNNtoGo, Bloomberg,  
USA Today, and Forbes.  
Weather. Access The Weather Channel to get current weather  
conditions and forecasts.  
Entertainment. Get the latest buzz on your favorite stars as well as  
movie and music reviews at Websites like E! Online, Pocket  
BoxOfficeTM, and TastNtalk.  
Sports. Enjoy current news, statistics, and sports scores, as well as  
updates of events in progress at ESPN.com and other sports sites.  
Finance. Use Websites like Bloomberg, Fidelity, and Forbes to get  
stock quotes, make trades, and check your bank account online.  
Travel. Access flight information and make dining arrangements  
from travel Websites like Saber and Fodors.com.  
Shopping. Browse or purchase from popular shopping Websites  
like Amazon.com or Edmunds.  
Tools. Use tools like Switchboard to access yellow pages, white  
pages – even reverse phone number look-up or use Google to  
search for other Websites or images.  
Business Links. Access your Sprint PCS Business Connection  
Personal or Enterprise Edition along with links to many business-  
related sites.  
My Account. Check minutes and Sprint PCS Vision usage, view  
your current invoice, or make a payment.  
Section 3B: Sprint PCS Vision  
130  
     
Search. Use Google to search keywords, articles, and even  
images.  
Using the Browser Menu  
Navigating the Web from your phone using the Sprint PCS Vision  
Home page is easy once you get the hang of it. For details on how to  
navigate the Web, select menu items, and more, see “Navigating the  
Web” on page 124.  
Although the Sprint PCS Vision home page offers a broad and  
convenient array of sites and services for you to browse, not all sites  
are represented, and certain functions, such as going directly to  
specific Websites, are not available. For these and other functions, you  
will need to use the browser menu. The browser menu offers  
additional functionality to expand your use of the Web on your  
Sprint PCS Vision Phone.  
Opening the Browser Menu  
The browser menu may be opened anytime you have an active  
Sprint PCS Vision session, from any page you are viewing.  
To open the browser menu:  
1. Press  
for Start.  
2. Highlight Internet Explorer and press  
.
3. Press  
4. Press  
5. Press  
for Favorites.  
to select Sprint PCS.  
to display the following options:  
Address Bar: Displays an address bar which allows you to  
enter the URL (website address) using the keypad.  
Refresh: Reloads the current Web page.  
Add Favorite: Allows you to bookmark the site and add the  
URL to your favorites list.  
Favorites: Allows you to go back to the Favorites menu.  
Layout: Allows you to select the desired display layout. The  
available choices are: One Column, Default, and Desktop.  
Properties: Displays the HTML properties of the web page.  
Options: Allows you to edit the Internet Explorer options.  
Section 3B: Sprint PCS Vision  
131  
 
Creating a Bookmark  
Bookmarks allow you to store the address of your favorite Websites  
for easy access at a later time.  
To create a bookmark:  
1. Go to the Web page you want to mark.  
2. Press  
3. Use your keypad to edit the bookmark title and URL (if  
necessary) and press for Add to save the bookmark.  
for Add Favorite.  
Bookmarking a page does not store the page contents, just  
its address.  
Note:  
Some pages cannot be bookmarked. Whether a particular Web page  
may be marked is controlled by its creator.  
Accessing a Bookmark  
To access a bookmark:  
1. Access the browser menu by pressing  
.
2. Press  
for Favorites.  
3. Press  
up or down to highlight the desired bookmark and  
to access the Website.  
press  
Deleting a Bookmark  
To delete a bookmark:  
1. Access the browser menu by pressing  
.
2. Press  
3. Press  
4. Press  
5. Press  
for Favorites.  
up or down to highlight the desired bookmark.  
for Delete.  
to select Yes or  
for No.  
Section 3B: Sprint PCS Vision  
132  
 
Going to a Specific Website  
To go to a particular Website by entering a URL (Website address):  
1. Access the browser menu by pressing  
2. Press for Address Bar.  
3. Use your keypad to enter the URL of the Website you wish to  
go to and press  
.
.
Reloading a Web Page  
To reload (refresh) a Web page:  
1. Access the browser menu by pressing  
.
2. Press  
for Refresh.  
Section 3B: Sprint PCS Vision  
133  
MSN Messenger  
You can use MSN Messenger on your Smartphone to send and  
receive instant messages. MSN Messenger on your Smartphone  
provides the same chat environment as MSN Messenger on your  
desktop computer. Features of this environment include:  
Sending and receiving instant messages.  
Seeing the status of others in your MSN Messenger contacts list,  
or changing your own status (for example, available, busy, or out  
to lunch).  
Inviting other people to a chat.  
Blocking contacts from seeing your status or sending you  
messages.  
Setting up MSN Messenger  
Before you can use MSN Messenger, you must take steps to set it up.  
First, you need either a Microsoft .NET Passport account or a  
Hotmail account. To set up a Microsoft .NET Passport account, go  
to: http://www.passport.com. Once you have this account, you need to  
do the following:  
Create a connection on your Smartphone, such as a modem or  
wireless connection that allows you to connect to the Internet.  
Section 3B: Sprint PCS Vision  
134  
   
Using MSN Messenger  
You can sign in to MSN Messenger using your Hotmail credentials or  
your .NET Passport. Once you sign in, you can create contacts and  
exchange instant messages with them. This is called "chatting."  
Contacts must have a Hotmail or .NET Passport account and must  
have MSN Messenger installed.  
To sign in to MSN Messenger:  
1. Press  
for Start.  
2. Highlight MSN Messenger and press  
.
3. Press  
for Sign In.  
4. Enter the sign-in name that you use for Hotmail or your .NET  
Passport (Example: [email protected]).  
5. In Password, enter your Hotmail or .NET Passport password.  
6. Select Remember my password if you don't want to enter your  
password again in the future.  
7. Press  
for Sign In.  
Section 3B: Sprint PCS Vision  
135  
   
To sign out of MSN Messenger:  
Press for Sign out.  
Signing out closes your data connection. Be sure to sign out when  
finished using MSN Messenger or your connection will remain open.  
This might result in additional charges from your service provider.  
Note:  
To add an MSN Messenger contact:  
1. In the MSN Messenger press  
for Add Contact.  
2. Enter the Hotmail or .NET Passport sign-in name of the user.  
Their sign-in name is added to the contacts list.  
Section 3B: Sprint PCS Vision  
136  
To delete an MSN Messenger contact:  
1. In the MSN Messenger contacts list, press  
up or down to  
select the contact.  
2. Press  
for Delete Contact.  
To send an instant message:  
1. Sign in to MSN Messenger.  
2. Highlight the desired contact and press  
.
3. Use your keypad to compose a message (or select from your  
“My Text” messages) and press to save.  
Section 3B: Sprint PCS Vision  
137  
SM  
Sprint PCS Business Connection  
Using Sprint PCS Business Connection  
Personal Edition  
Sprint PCS Business ConnectionSM Personal Edition gives you secure,  
real-time access to your Microsoft® Outlook® or Lotus Notes®  
company e-mail, calendar, business directory, and personal contacts.  
You’ll have the features and functions of your Microsoft Outlook and  
Lotus Notes so you can view, create, reply to, and delete e-mail;  
schedule appointments; and look up phone numbers in real time,  
anywhere on the Sprint Nationwide PCS Network.  
Sprint PCS Business Connection Personal Edition delivers  
the following:  
Business e-mail access. Read, reply to, forward, delete, and  
compose your company e-mail.  
Company directory and contacts. Search, view, call, and e-mail  
contacts from your company's directory. Do all this and add/edit  
your personal contacts.  
Work calendar. Accept and decline meetings, view daily  
summaries and details, and navigate to various dates.  
Files/information on your PC. Browse folders, download, and view  
documents from any device using a PC browser or Pocket  
Internet Explorer.  
Sprint PCS Business Connection Personal Edition requires no  
hardware or software installation on your company’s network. Just  
install the Sprint PCS Business Connection Personal Edition software  
on your work PC. This allows data to be securely retrieved in real-  
time by your wireless device when connected to the Sprint  
Nationwide PCS Network. There is a monthly charge for Sprint PCS  
Business Connection and usage charges will also apply.  
When your work PC isn't on, you can share connections with your  
co-workers so that you always have access to your e-mail, calendar, and  
contacts. Your data remains secure behind the corporate firewall, and  
any changes you make on your wireless device are instantly updated on  
your company server without the need to synchronize.  
Section 3B: Sprint PCS Vision  
138  
   
Additional Sprint PCS Business Connection solutions are available  
for your company. For more details, visit  
Sprint PCS Vision FAQs  
How will I know when my phone is ready for Sprint PCS  
Vision service?  
Your User Name (for example, [email protected]) will display  
when you press  
.
How do I sign-in for the first time?  
You are automatically signed in to access Sprint PCS Vision services  
when you turn on your phone.  
How do I know when my phone is connected to Sprint PCS  
Vision services?  
Your phone automatically connects when Sprint PCS Vision service  
is used or an incoming message arrives. Your phone will also display  
the  
icon. (Connecting takes about 10-12 seconds.)  
Can I make calls and use Sprint PCS Vision services at the same time?  
You cannot use voice and Sprint PCS Vision services simultaneously.  
If you receive a call while Sprint PCS Vision service is active, the call  
will be forwarded to voicemail. You can place an outgoing call  
anytime, but it will interrupt any in-progress Sprint PCS  
Vision session.  
When is my data connection active?  
Your connection is active when data is being transferred. Outgoing  
calls are allowed; incoming calls go directly to voicemail. When  
active, the  
indicator flashes on your phone’s display screen.  
When is my data connection dormant?  
If no data is received for 10 seconds, the connection goes dormant.  
When the connection is dormant, voice calls are allowed. (The  
connection may become active again quickly.) If no data is received  
for an extended period of time, the connection will terminate.  
Section 3B: Sprint PCS Vision  
139  
   
Section 3C  
Sprint PCS Voice CommandSM  
In This Section  
Getting Started with Sprint PCS Voice CommandSM  
Creating Your Own Address Book  
Making a Call with Sprint PCS Voice Command  
Accessing Information Using Sprint PCS Voice Command  
With Sprint PCS, the first wireless provider to offer innovative  
Sprint PCS Voice Command technology, reaching your friends, family, and  
co-workers has never been easier – especially when you’re on the go.  
You can even listen to Web-based information such as news, stock  
quotes, weather, sports, and much more. Your voice does it all with  
Sprint PCS Voice Command.  
This section outlines the Sprint PCS Voice Command service.  
Section 3C: Sprint PCS Voice Command  
140  
   
Getting Started With Sprint PCS  
Voice Command  
With Sprint PCS Voice Command:  
You can store all your contacts’ phone numbers, so you can  
simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book – even if you don’t  
remember their phone number.  
It’s Easy to Get Started  
Just dial  
from your Sprint PCS Phone to  
contact Sprint Customer Service to activate the service and lis-  
ten to the brief instructions directly from your phone. There is  
a monthly charge for Sprint PCS Voice Command.  
Creating Your Own Address Book  
You can program up to 500 names into your personal address book,  
with each name having up to five phone numbers. That’s 2,500  
phone numbers, and with the advanced technology of Sprint PCS  
Voice Command, you can have instant access to all of them.  
There are four ways to update your address book:  
Use Voice Recordings. Simply dial  
and say, “Add  
name.You will then be asked to say the name and number you  
want to add to your personal address book. Your address book can  
store up to 20 voice recorded names at once.  
On the Web. Go to www.talk.sprintpcs.com to receive a fully  
functional Web-based address book to create and update  
your contacts.  
Use an Existing Address Book. Automatically merge address books  
from desktop software applications with Sprint PCS SyncSM  
Services for no additional charge. Simply click on the “Click to  
synchronize” button within your Sprint PCS Voice Command  
personal address book at www.talk.sprintpcs.com.  
Call Directory Assistance. If you don’t have a computer or  
Internet access handy, you can have Sprint PCS Directory  
Assistance look up phone numbers for you and automatically add  
Section 3C: Sprint PCS Voice Command  
141  
   
them to your address book. Just say “Call operator” and we’ll add  
two names and numbers to your address book for our standard  
directory assistance charge.  
MakingaCallWithSprintPCSVoiceCommand  
To make a call with Sprint PCS Voice Command:  
1. Press  
and create your address book once you’ve  
signed up for Sprint PCS Voice Command. (You’ll hear a tone  
followed by the prompt “Ready.)  
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number you’d  
like to call. (For example, you can say, Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-1234,”  
or “Call Bob Miller.)  
3. Your request will be repeated and you will be asked to verify.  
Say “Yes” to call the number or person. (The number will  
automatically be dialed.) Say “No” if you wish to cancel.  
Keep in mind that Sprint PCS Voice Command recognizes not only your  
voice, but any voice, so that others can experience the same  
convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint PCS Voice Command, including a  
list of recognized commands and an interactive tutorial, visit  
Section 3C: Sprint PCS Voice Command  
142  
 
Accessing Information Using Sprint PCS  
Voice Command  
To access information using Sprint PCS Voice Command:  
1. Press  
.
2. Say “Call the Web.” (To access, listen to and respond to e-mail,  
once e-mail has been set up, say “Call My E-mail.”)  
3. Choose from a listing of information categories like news,  
weather, sports, and more.  
Sprint PCS Voice Command is not available while roaming off the  
Sprint Nationwide PCS Network.  
Note:  
Section 3C: Sprint PCS Voice Command  
143  
   
Section 4  
Safety Guidelines  
and  
Warranty Information  
 
Section 4A  
Safety  
In This Section  
Getting the Most Out of Your Reception  
Maintaining Safe Use of and Access to Your Phone  
Caring for the Battery  
Acknowledging Special Precautions and the FCC Notice  
Consumer Information on Wireless Phones  
Owner’s Record  
User’s Guide Proprietary Notice  
Part of getting the most out of your Sprint PCS Phone is learning how the  
phone works and how to care for it. This section outlines performance  
and safety guidelines that help you understand the basic features of  
your phone’s operation.  
Section 4A: Safety Guidelines  
145  
   
Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal strength in your  
area. Your phone informs you of the current signal strength by displaying a number  
of bars next to the signal strength icon. The more bars displayed, the stronger the  
signal. If you’re inside a building, being near a window may give you better  
reception.  
Understanding the Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. If your phone is active, it periodically rechecks  
service availability; you can also check it yourself by pressing any key. Anytime the  
Power Save feature is activated, a message is displayed on the screen. When a signal  
is found, your phone returns to standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned on, it  
receives and transmits radiofrequency (RF) signals. When you use your phone, the  
system handling your call controls the power level. This power can range from  
0.006 watts to 0.2 watts in digital mode.  
Knowing Radiofrequency Safety  
The design of your Sprint PCS Phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the  
American National Standards Institute (ANSI) joined in updating ANSI’s 1982  
standard for safety levels with respect to human exposure to RF signals. More than  
120 scientists, engineers and physicians from universities, government health  
agencies and industries developed this updated standard after reviewing the  
available body of research. In 1993, the Federal Communications Commission (FCC)  
adopted this updated standard in a regulation. In August 1996, the FCC adopted  
hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines  
published by the National Council of Radiation Protection and Measurements  
(NCRP).  
Maintaining Your Phone’s Peak Performance  
There are several simple guidelines to operating your phone properly and  
maintaining safe, satisfactory service.  
Hold the phone with the antenna raised, fully-extended, and over your  
shoulder.  
Try not to hold, bend, or twist the phone’s antenna.  
Don’t use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills. If your  
phone does get wet, immediately turn the power off and remove the battery.  
Section 4A: Safety Guidelines  
146  
 
For the best care of your phone, only Sprint PCS authorized personnel should  
service your phone and accessories. Faulty service may void the warranty.  
Note:  
Maintaining Safe Use of and Access to  
Your Phone  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS  
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a hands-free  
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.  
Remember that safety always comes first.  
When using your phone in the car:  
Get to know your phone and its features, such as speed dial and redial.  
When available, use a hands-free device.  
Position your phone within easy reach.  
Let the person you are speaking to know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions.  
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls when stationary or  
before pulling into traffic.  
Do not engage in stressful or emotional conversations that may divert your  
attention from the road.  
Dial 911 to report serious emergencies. It’s free from your wireless phone.  
Use your phone to help others in emergencies.  
Call roadside assistance or a special non-emergency wireless number when  
necessary.  
Purchase an optional hands-free car kit at your local Sprint PCS Store, or call the  
Sprint PCS Accessory HotlineSM at 1-800-974-2221 or by dialing # 2 2 2 on your  
Sprint PCS Phone.  
Tip:  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special regulations in  
a given area. Turn your phone off in areas where use is forbidden or when it may  
cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radiofrequency (RF) signals.  
However, RF signals from wireless phones may affect inadequately shielded  
electronic equipment.  
RF signals may affect improperly installed or inadequately shielded electronic  
operating systems and/or entertainment systems in motor vehicles. Check with the  
Section 4A: Safety Guidelines  
147  
 
manufacturer or their representative to determine if these systems are adequately  
shielded from external RF signals. Also check with the manufacturer regarding any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as pacemakers and  
hearing aids, to determine if they are adequately shielded from external RF signals.  
Always turn off the phone in health care facilities and request permission before  
using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible interference  
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations  
require you to have permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit  
using your phone while the plane is in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in a blasting  
area or in other areas with signs indicating two-way radios should be turned off.  
Construction crews often use remote-control RF devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially explosive  
atmosphere. Although it's rare, your phone and accessories could generate sparks.  
Sparks can cause an explosion or fire, resulting in bodily injury or even death. These  
areas are often, but not always, clearly marked. They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain, dust, or  
metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas, liquid, or explosives in the compartment of  
your vehicle that contains your phone or accessories.  
Note:  
Restricting Children’s Access to your Phone  
Your Sprint PCS Phone is not a toy. Children should not be allowed to play with it  
because they could hurt themselves and others, damage the phone or make calls  
that increase your phone bill.  
Section 4A: Safety Guidelines  
148  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Use only Sprint PCS-approved batteries and desktop chargers. These chargers  
are designed to maximize battery life. Using other batteries or chargers voids  
your warranty and may cause damage.  
In order to avoid damage, charge the battery only in temperatures that range  
from 32º F to 113º F (0º C to 45º C).  
Don’t use the battery charger in direct sunlight or in high humidity areas,  
such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long period of  
time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs replacing.  
Don’t store the battery in high temperature areas for long periods of time. It’s  
best to follow these storage rules:  
Less than one month:  
4º F to 140º F (-20º C to 60º C)  
More than one month:  
4º F to 113º F (-20º C to 45º C)  
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest Sprint PCS-  
authorized service center.  
Special Note: Be sure to dispose of your battery properly. In some areas, the  
disposal of batteries in household or business trash may be prohibited.  
For safety, do not handle a damaged or leaking Li-Ion battery.  
Note:  
Section 4A: Safety Guidelines  
149  
     
Acknowledging Special Precautions and the  
FCC Notice  
FCC Notice  
This phone may cause TV or radio interference if used in close proximity to  
receiving equipment. The FCC can require you to stop using the phone if such  
interference cannot be eliminated.  
Vehicles using liquefied petroleum gas (propane or butane) must comply with the  
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the  
National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269,  
Attn.: Publication Sales Division.  
Cautions  
Any changes or modifications to your phone not expressly approved in this  
document could void your warranty for this equipment and void your authority to  
operate this equipment. Only use approved batteries, antennas and chargers. The  
use of any unauthorized accessories may be dangerous and void the phone warranty  
if said accessories cause damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of equipment and can be  
broken. Avoid dropping, hitting, bending or sitting on it.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on  
your body, use the Sprint PCS supplied or approved carrying case, holster or other  
body-worn accessory. If you do not use a body-worn accessory, ensure that the  
antenna is at least 7/16 inch (1.5 centimeters) from your body when transmitting.  
Use of non-Sprint PCS approved accessories may violate FCC RF exposure  
guidelines.  
For more information about RF exposure, visit the FCC Website at www.fcc.gov.  
Section 4A: Safety Guidelines  
150  
   
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy absorbed in  
the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring and  
calculation process. It does not represent how much RF the phone emits. All phone  
models are tested at their highest value in strict laboratory settings. But when in  
operation, the SAR of a phone can be substantially less than the level reported to the  
FCC. This is because of a variety of factors including its proximity to a base station  
antenna, phone design and other factors. What is important to remember is that  
each phone meets strict federal guidelines. Variations in SARs do not represent a  
variation in safety.  
All phones must meet the federal standard, which incorporates a substantial margin  
of safety. As stated above, variations in SAR values between different model phones  
do not mean variations in safety. SAR values at or below the federal standard of 1.6  
W/kg are considered safe for use by the public.  
The highest reported SAR values of the SP-i600 are:  
PCS mode (Part 24):  
Head: 0.97 W/kg; Body-worn: 0.52 W/kg  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: A3LSCHI600. More information on the phone's SAR can be found  
from the following FCC Website: http://www.fcc.gov/oet/fccid.  
Section 4A: Safety Guidelines  
151  
Consumer Information on Wireless Phones  
(The following information comes from a consumer information Website  
jointly sponsored by the U.S. Food and Drug Administration (FDA) and the  
Federal Communications Commission (FCC), entitled “Cell Phone Facts:  
Consumer Information on Wireless Phones.” The information reproduced  
herein is dated July 29, 2003. For further updates, please visit the Website:  
What is radiofrequency energy (RF)?  
Radiofrequency (RF) energy is another name for radio waves. It is one form of  
electromagnetic energy that makes up the electromagnetic spectrum. Some of  
the other forms of energy in the electromagnetic spectrum are gamma rays, x-  
rays and light. Electromagnetic energy (or electromagnetic radiation) consists  
of waves of electric and magnetic energy moving together (radiating) through  
space. The area where these waves are found is called an electromagnetic field.  
Radio waves are created due to the movement of electrical charges in antennas.  
As they are created, these waves radiate away from the antenna. All  
electromagnetic waves travel at the speed of light. The major differences  
between the different types of waves are the distances covered by one cycle of  
the wave and the number of waves that pass a certain point during a set time  
period. The wavelength is the distance covered by one cycle of a wave. The  
frequency is the number of waves passing a given point in one second. For any  
electromagnetic wave, the wavelength multiplied by the frequency equals the  
speed of light. The frequency of an RF signal is usually expressed in units called  
hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals  
one thousand waves per second, one megahertz (MHz) equals one million  
waves per second, and one gigahertz (GHz) equals one billion waves per  
second.  
RF energy includes waves with frequencies ranging from about 3000 waves per  
second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a  
subset of radio waves that have frequencies ranging from around 300 million  
waves per second (300 MHz) to three billion waves per second (3 GHz).  
How is radiofrequency energy used?  
Probably the most important use of RF energy is for telecommunications. Radio  
and TV broadcasting, wireless phones, pagers, cordless phones, police and fire  
department radios, point-to-point links and satellite communications all rely on  
RF energy.  
Other uses of RF energy include microwave ovens, radar, industrial heaters and  
sealers, and medical treatments. RF energy, especially at microwave  
frequencies, can heat water. Since most food has a high water content,  
microwaves can cook food quickly. Radar relies on RF energy to track cars and  
airplanes as well as for military applications. Industrial heaters and sealers use  
RF energy to mold plastic materials, glue wood products, seal leather items  
such as shoes and pocketbooks, and process food. Medical uses of RF energy  
include pacemaker monitoring and programming.  
Section 4A: Safety Guidelines  
152  
   
How is radiofrequency radiation measured?  
RF waves and RF fields have both electrical and magnetic components. It is  
often convenient to express the strength of the RF field in terms of each  
component. For example, the unit “volts per meter” (V/m) is used to measure  
the electric field strength, and the unit “amperes per meter” (A/m) is used to  
express the magnetic field strength. Another common way to characterize an  
RF field is by means of the power density. Power density is defined as power  
per unit area. For example, power density can be expressed in terms of  
milliwatts (one thousandth of a watt) per square centimeter (mW/cm2) or  
microwatts (one millionth of a watt) per square centimeter (µW/cm2).  
The quantity used to measure how much RF energy is actually absorbed by the  
body is called the Specific Absorption Rate or SAR. The SAR is a measure of the  
rate of absorption of RF energy. It is usually expressed in units of watts per  
kilogram (W/kg) or milliwatts per gram (mW/g).  
What biological effects can be caused by RF energy?  
The biological effects of radiofrequency energy should not be confused with  
the effects from other types of electromagnetic energy.  
Very high levels of electromagnetic energy, such as is found in X-rays and  
gamma rays can ionize biological tissues. Ionization is a process where  
electrons are stripped away from their normal locations in atoms and  
molecules. It can permanently damage biological tissues including DNA, the  
genetic material. Ionization only occurs with very high levels of  
electromagnetic energy such as X-rays and gamma rays. Often the term  
radiation is used when discussing ionizing radiation (such as that associated  
with nuclear power plants).  
The energy levels associated with radiofrequency energy, including both radio  
waves and microwaves, are not great enough to cause the ionization of atoms  
and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other  
types of non-ionizing radiation include visible light, infrared radiation (heat)  
and other forms of electromagnetic radiation with relatively low frequencies.  
Large amounts of RF energy can heat tissue. This can damage tissues and  
increase body temperatures. Two areas of the body, the eyes and the testes, are  
particularly vulnerable to RF heating because there is relatively little blood flow  
in them to carry away excess heat.  
The amount of RF radiation routinely encountered by the general public is too  
low to produce significant heating or increased body temperature. Still, some  
people have questions about the possible health effects of low levels of RF  
energy. It is generally agreed that further research is needed to determine what  
effects actually occur and whether they are dangerous to people. In the  
meantime, standards-setting organizations and government agencies are  
continuing to monitor the latest scientific findings to determine whether  
changes in safety limits are needed to protect human health.  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
Section 4A: Safety Guidelines  
153  
What levels of RF energy are considered safe?  
Various organizations and countries have developed standards for exposure to  
radiofrequency energy. These standards recommend safe levels of exposure for  
both the general public and for workers. In the United States, the FCC has used  
safety guidelines for RF environmental exposure since 1985.  
The FCC guidelines for human exposure to RF electromagnetic fields are  
derived from the recommendations of two expert organizations, the National  
Council on Radiation Protection and Measurements (NCRP) and the Institute of  
Electrical and Electronics Engineers (IEEE). In both cases, the  
recommendations were developed by scientific and engineering experts drawn  
from industry, government, and academia after extensive reviews of the  
scientific literature related to the biological effects of RF energy.  
Many countries in Europe and elsewhere use exposure guidelines developed by  
the International Commission on Non-Ionizing Radiation Protection (ICNIRP).  
The ICNIRP safety limits are generally similar to those of the NCRP and IEEE,  
with a few exceptions. For example, ICNIRP recommends different exposure  
levels in the lower and upper frequency ranges and for localized exposure from  
certain products such as hand-held wireless telephones. Currently, the World  
Health Organization is working to provide a framework for international  
harmonization of RF safety standards.  
The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific  
Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold  
level of exposure at which harmful biological effects may occur. Exposure  
guidelines in terms of field strength, power density and localized SAR were  
then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP  
guidelines vary depending on the frequency of the RF exposure. This is due to  
the finding that whole-body human absorption of RF energy varies with the  
frequency of the RF signal. The most restrictive limits on whole-body exposure  
are in the frequency range of 30-300 MHz where the human body absorbs RF  
energy most efficiently. For products that only expose part of the body, such as  
wireless phones, exposure limits in terms of SAR only are specified.  
The exposure limits used by the FCC are expressed in terms of SAR, electric  
and magnetic field strength, and power density for transmitters operating at  
frequencies from 300 kHz to 100 GHz. The specific values can be found in two  
FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/  
Why has the FCC adopted guidelines for RF exposure?  
The FCC authorizes and licenses products, transmitters, and facilities that  
generate RF and microwave radiation. It has jurisdiction over all transmitting  
services in the U.S. except those specifically operated by the Federal  
Government. While the FCC does not have the expertise to determine radiation  
exposure guidelines on its own, it does have the expertise and authority to  
recognize and adopt technically sound standards promulgated by other expert  
agencies and organizations, and has done so. (Our joint efforts with the FDA in  
developing this website is illustrative of the kind of inter-agency efforts and  
consultation we engage in regarding this health and safety issue.)  
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Under the National Environmental Policy Act of 1969 (NEPA), the FCC has  
certain responsibilities to consider whether its actions will significantly affect  
the quality of the human environment. Therefore, FCC approval and licensing  
of transmitters and facilities must be evaluated for significant impact on the  
environment. Human exposure to RF radiation emitted by FCC-regulated  
transmitters is one of several factors that must be considered in such  
environmental evaluations. In 1996, the FCC revised its guidelines for RF  
exposure as a result of a multi-year proceeding and as required by the  
Telecommunications Act of 1996.  
Radio and television broadcast stations, satellite-earth stations, experimental  
radio stations and certain wireless communication facilities are required to  
undergo routine evaluation for RF compliance when they submit an  
application to the FCC for construction or modification of a transmitting facility  
or renewal of a license. Failure to comply with the FCC's RF exposure  
guidelines could lead to the preparation of a formal Environmental Assessment,  
possible Environmental Impact Statement and eventual rejection of an  
application. Technical guidelines for evaluating compliance with the FCC  
RF safety requirements can be found in the FCC's OET Bulletin 65.  
Low-powered, intermittent, or inaccessible RF transmitters and facilities are  
normally excluded from the requirement for routine evaluation for RF  
exposure. These exclusions are based on standard calculations and  
measurement data indicating that a transmitting station or equipment operating  
under the conditions prescribed is unlikely to cause exposures in excess of the  
guidelines under normal conditions of use. Such exclusions are not exclusions  
from compliance, but, rather, exclusions from routine evaluation. The FCC's  
policies on RF exposure and categorical exclusion can be found in Section  
1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].  
How can I obtain the Specific Absorption Rate (SAR) value for my  
wireless phone?  
The FCC requires that wireless phones sold in the United States demonstrate  
compliance with human exposure limits adopted by the FCC in 1996. The  
relative amount of RF energy absorbed in the head of a wireless telephone-user  
is given by the Specific Absorption Rate (SAR), as explained above. The FCC  
requires wireless phones to comply with a safety limit of 1.6 watts per kilogram  
(1.6 W/kg) in terms of SAR.  
Information on SAR for a specific phone model can be obtained for many  
recently manufactured phones using the FCC identification (ID) number for  
that model. The FCC ID number is usually printed somewhere on the case of  
the phone. Sometimes it may be necessary to remove the battery pack to find  
the number. Once you have the ID number, go to the following Web address:  
www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the  
FCC ID number. Type the FCC ID number exactly as requested (the Grantee  
Code is the first three characters, the Equipment Product Code is the rest of the  
FCC ID number). Then click on “Start Search.” The “Grant of Equipment  
Authorization” for your telephone should appear. Read through the grant for  
the section on “SAR Compliance,Certification of Compliance with FCC Rules  
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for RF Exposure” or similar language. This section should contain the value(s)  
for typical or maximum SAR for your phone.  
Phones and other products authorized since June 2, 2000, should have the  
maximum SAR levels noted directly on the “Grant of Equipment Authorization.”  
For phones and products authorized between about mid-1998 and June 2000,  
detailed information on SAR levels is typically found in the exhibits associated  
with the grant. Once a grant is accessed, the exhibits can be viewed by clicking  
on “View Exhibit.” Grants authorized prior to 1998 are not part of the  
electronic database but, rather, have been documented in the form of paper  
records.  
The FCC database does not list phones by model number. However, consumers  
may find SAR information from other sources as well. Some wireless phone  
manufacturers make SAR information available on their own Web sites. In  
addition, some non-government Web sites provide SARs for specific models of  
wireless phones. However, the FCC has not reviewed these sites and makes no  
guarantees of their accuracy. Finally, phones certified by the Cellular  
Telecommunications and Internet Association (CTIA) are required to provide  
SAR information to consumers in the instructional materials that come with the  
phones.  
Do hands-free kits for wireless phones reduce risks from exposure to  
RF emissions?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that hands-free kits reduce risks. Hands-  
free kits can be used with wireless phones for convenience and comfort. These  
systems reduce the absorption of RF energy in the head because the phone,  
which is the source of the RF emissions, will not be placed against the head.  
On the other hand, if the phone is mounted against the waist or other part of  
the body during use, then that part of the body will absorb more RF energy.  
Wireless phones marketed in the U.S. are required to meet safety requirements  
regardless of whether they are used against the head or against the body. Either  
configuration should result in compliance with the safety limit.  
Do wireless phone accessories that claim to shield the head from  
RF radiation work?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that accessories that claim to shield the  
head from those emissions reduce risks. Some products that claim to shield the  
user from RF absorption use special phone cases, while others involve nothing  
more than a metallic accessory attached to the phone. Studies have shown that  
these products generally do not work as advertised. Unlike “hand-free” kits,  
these so-called “shields” may interfere with proper operation of the phone. The  
phone may be forced to boost its power to compensate, leading to an increase  
in RF absorption. In February 2002, the Federal trade Commission (FTC)  
charged two companies that sold devices that claimed to protect wireless  
phone users from radiation with making false and unsubstantiated claims.  
According to FTC, these defendants lacked a reasonable basis to substantiate  
their claim.  
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What are wireless telephone base stations?  
Fixed antennas used for wireless telecommunications are referred to as cellular  
base stations, cell stations, Sprint PCS (“Personal Communications Service”)  
stations or telephone transmission towers. These base stations consist of  
antennas and electronic equipment. Because the antennas need to be high in  
the air, they are often located on towers, poles, water tanks, or rooftops.  
Typical heights for freestanding base station towers are 50-200 feet.  
Some base stations use antennas that look like poles, 10 to 15 feet in length,  
that are referred to as “omni-directional” antennas. These types of antennas are  
usually found in rural areas. In urban and suburban areas, wireless providers  
now more commonly use panel or sector antennas for their base stations.  
These antennas consist of rectangular panels, about 1 by 4 feet in dimension.  
The antennas are usually arranged in three groups of three antennas each. One  
antenna in each group is used to transmit signals to wireless phones, and the  
other two antennas in each group are used to receive signals from wireless  
phones.  
At any base station site, the amount of RF energy produced depends on the  
number of radio channels (transmitters) per antenna and the power of each  
transmitter. Typically, 21 channels per antenna sector are available. For a typical  
cell site using sector antennas, each of the three transmitting antennas could be  
connected to up to 21 transmitters for a total of 63 transmitters. However, it is  
unlikely that all of the transmitters would be transmitting at the same time.  
When omni-directional antennas are used, a cellular base station could  
theoretically use up to 96 transmitters, but this would be very unusual, and,  
once again, it is unlikely that all transmitters would be in operation  
simultaneously. Base stations used for Sprint PCS communications generally  
require fewer transmitters than those used for cellular radio transmissions,  
since Sprint PCS carriers usually have a higher density of base station  
antenna sites.  
Are wireless telephone base stations safe?  
The electromagnetic RF signals transmitted from base station antennas stations  
travel toward the horizon in relatively narrow paths. For example, the radiation  
pattern for an antenna array mounted on a tower can be likened to a thin  
pancake centered around the antenna system. The individual pattern for a  
single array of sector antennas is wedge-shaped, like a piece of pie. As with all  
forms of electromagnetic energy, the power decreases rapidly as one moves  
away from the antenna. Therefore, RF exposure on the ground is much less  
than exposure very close to the antenna and in the path of the transmitted  
radio signal. In fact, ground-level exposure from such antennas is typically  
thousands of times less than the exposure levels recommended as safe by  
expert organizations. So exposure to nearby residents would be well within  
safety margins.  
Cellular and Sprint PCS base stations in the United States are required to  
comply with limits for exposure recommended by expert organizations and  
endorsed by government agencies responsible for health and safety.  
Measurements made near cellular and Sprint PCS base station antennas  
mounted on towers have confirmed that ground-level exposures are typically  
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thousands of times less than the exposure limits adopted by the FCC. In fact, in  
order to be exposed to levels at or near the FCC limits for cellular or Sprint PCS  
frequencies an individual would essentially have to remain in the main  
transmitted radio signal (at the height of the antenna) and within a few feet  
from the antenna. This is, of course, very unlikely to occur.  
When cellular and Sprint PCS antennas are mounted on rooftops, RF levels on  
that roof or on others near by would probably be greater than those typically  
encountered on the ground. However, exposure levels approaching or exceeding  
safety guidelines should be encountered only very close to or directly in front of  
the antennas. In addition, for sector-type antennas, typically used for such  
rooftop base stations, RF levels to the side and in back of these antennas are  
insignificant. General guidelines on antenna installations and circumstances that  
might give rise to a concern about an facility's conformance with FCC regulations  
can be found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
Who regulates exposure to radiation from microwave ovens, television  
sets and computer monitors?  
The Food and Drug Administration is responsible for protecting the public  
from harmful radiation emissions from these consumer products.  
Does the FCC routinely monitor radiofrequency radiation from  
antennas?  
The FCC does not have the resources or the personnel to routinely monitor the  
emissions for all the thousands of transmitters that are subject to FCC  
jurisdiction. However, the FCC does have measurement instrumentation for  
evaluating RF levels in areas that may be accessible to the public or to workers.  
If there is evidence for potential non-compliance with FCC exposure guidelines  
for a FCC-regulated facility, staff from the FCC's Office of Engineering and  
Technology or the FCC Enforcement Bureau can conduct and investigation,  
and, if appropriate, perform actual measurements. Circumstances that could  
give rise to a concern about an facility's conformance with FCC regulations can  
be found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
accessed at: http://www.fcc.gov/oet/rfsafety. Potential exposure problems should  
be brought to the FCC's attention by contacting the FCC RF Safety Program at:  
202-418-2464 or by e-mail: [email protected]v.  
Does the FCC maintain a database that includes information on the  
location and technical parameters of all the transmitting towers it  
regulates?  
Each of the FCC Bureaus maintains its own licensing database system for the  
service(s) it regulates (e.g., television, cellular service, satellite earth stations).  
The FCC issues two types of licenses: site specific and market based. In the  
case of site specific licensed facilities, technical operating information is  
collected from the licensee as part of the licensing process. However, in the  
case of market based licensing (e.g., Sprint PCS, cellular), the licensee is  
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granted the authority to operate a radio communications system in a  
geographic area using as many facilities as are required, and the licensee is not  
required to provide the FCC with specific location and operating parameters of  
these facilities.  
Information on site specific licensed facilities can be found the “General Menu  
The various FCC Bureaus also publish on at least a weekly basis, bulk extracts  
of their licensing databases. Each licensing database has its own unique file  
structure. These extracts consist of multiple, very large files. The FCC's Office  
of Engineering and Technology (OET) maintains an index to these databases at  
http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various  
databases include frequency, state/county, latitude/longitude, call-sign and  
licensee name. For further information on the Commission's existing databases,  
you can contact Donald Campbell at [email protected] or 202-418-2405.  
Can local and state governmental bodies establish limits for  
RF exposure?  
Although some local and state governments have enacted rules and regulations  
about human exposure to RF energy in the past, the Telecommunications Act  
of 1996 requires the Federal Government to control human exposure to RF  
emissions. In particular, Section 704 of the Act states that, “No State or local  
government or instrumentality thereof may regulate the placement,  
construction, and modification of personal wireless service facilities on the  
basis of the environmental effects of radio frequency emissions to the extent  
that such facilities comply with the Commission's regulations concerning such  
emissions.Further information on federal authority and FCC policy is available  
in a fact sheet from the FCC's Wireless Telecommunications Bureau at  
Do wireless phones pose a health hazard?  
The available scientific evidence does not show that any health problems are  
associated with using wireless phones. There is no proof, however, that  
wireless phones are absolutely safe. Wireless phones emit low levels of  
radiofrequency energy (RF) in the microwave range while being used. They  
also emit very low levels of RF when in the stand-by mode. Whereas high levels  
of RF can produce health effects (by heating tissue), exposure to low level RF  
that does not produce heating effects causes no known adverse health effects.  
Many studies of low level RF exposures have not found any biological effects.  
Some studies have suggested that some biological effects may occur, but such  
findings have not been confirmed by additional research. In some cases, other  
researchers have had difficulty in reproducing those studies, or in determining  
the reasons for inconsistent results.  
What is FDA's role concerning the safety of wireless phones?  
Under the law, FDA does not review the safety of radiation-emitting consumer  
products such as wireless phones before they can be sold, as it does with new  
drugs or medical devices. However, the agency has authority to take action if  
wireless phones are shown to emit radiofrequency energy (RF) at a level that is  
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hazardous to the user. In such a case, FDA could require the manufacturers of  
wireless phones to notify users of the health hazard and to repair, replace or  
recall the phones so that the hazard no longer exists.  
Although the existing scientific data do not justify FDA regulatory actions, FDA  
has urged the wireless phone industry to take a number of steps, including the  
following:  
Support needed research into possible biological effects of RF of the  
type emitted by wireless phones;  
Design wireless phones in a way that minimizes any RF exposure to the  
user that is not necessary for device function; and  
Cooperate in providing users of wireless phones with the best possible  
information on possible effects of wireless phone use on human health  
FDA belongs to an interagency working group of the federal agencies that have  
responsibility for different aspects of RF safety to ensure coordinated efforts at  
the federal level. The following agencies belong to this working group:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Safety and Health Administration  
National Telecommunications and Information Administration  
The National Institutes of Health participates in some interagency working  
group activities, as well.  
FDA shares regulatory responsibilities for wireless phones with the Federal  
Communications Commission (FCC). All phones that are sold in the United  
States must comply with FCC safety guidelines that limit RF exposure. FCC  
relies on FDA and other health agencies for safety questions about wireless  
phones.  
FCC also regulates the base stations that the wireless phone networks rely  
upon. While these base stations operate at higher power than do the wireless  
phones themselves, the RF exposures that people get from these base stations  
are typically thousands of times lower than those they can get from wireless  
phones. Base stations are thus not the primary subject of the safety questions  
discussed in this document.  
What kinds of phones are the subject of this update?  
The term “wireless phone” refers here to hand-held wireless phones with built-  
in antennas, often called “cell,” “mobile,” or “Sprint PCS” phones. These types  
of wireless phones can expose the user to measurable radiofrequency energy  
(RF) because of the short distance between the phone and the user's head.  
These RF exposures are limited by Federal Communications Commission safety  
guidelines that were developed with the advice of FDA and other federal health  
and safety agencies. When the phone is located at greater distances from the  
user, the exposure to RF is drastically lower because a person's RF exposure  
decreases rapidly with increasing distance from the source. The so-called  
“cordless phones,” which have a base unit connected to the telephone wiring  
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in a house, typically operate at far lower power levels, and thus produce RF  
exposures well within the FCC's compliance limits.  
What are the results of the research done already?  
The research done thus far has produced conflicting results, and many studies  
have suffered from flaws in their research methods. Animal experiments  
investigating the effects of radiofrequency energy (RF) exposures characteristic  
of wireless phones have yielded conflicting results that often cannot be  
repeated in other laboratories. A few animal studies, however, have suggested  
that low levels of RF could accelerate the development of cancer in laboratory  
animals. However, many of the studies that showed increased tumor  
development used animals that had been genetically engineered or treated with  
cancer-causing chemicals so as to be pre-disposed to develop cancer in the  
absence of RF exposure. Other studies exposed the animals to RF for up to 22  
hours per day. These conditions are not similar to the conditions under which  
people use wireless phones, so we don't know with certainty what the results  
of such studies mean for human health.  
Three large epidemiology studies have been published since December 2000.  
Between them, the studies investigated any possible association between the  
use of wireless phones and primary brain cancer, glioma, meningioma, or  
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other  
cancers. None of the studies demonstrated the existence of any harmful health  
effects from wireless phone RF exposures. However, none of the studies can  
answer questions about long-term exposures, since the average period of  
phone use in these studies was around three years.  
What research is needed to decide whether RF exposure from wireless  
phones poses a health risk?  
A combination of laboratory studies and epidemiological studies of people  
actually using wireless phones would provide some of the data that are needed.  
Lifetime animal exposure studies could be completed in a few years. However,  
very large numbers of animals would be needed to provide reliable proof of a  
cancer promoting effect if one exists. Epidemiological studies can provide data  
that is directly applicable to human populations, but 10 or more years' follow-  
up may be needed to provide answers about some health effects, such as  
cancer. This is because the interval between the time of exposure to a cancer-  
causing agent and the time tumors develop - if they do - may be many, many  
years. The interpretation of epidemiological studies is hampered by difficulties  
in measuring actual RF exposure during day-to-day use of wireless phones.  
Many factors affect this measurement, such as the angle at which the phone is  
held, or which model of phone is used.  
What is FDA doing to find out more about the possible health effects of  
wireless phone RF?  
FDA is working with the U.S. National Toxicology Program and with groups of  
investigators around the world to ensure that high priority animal studies are  
conducted to address important questions about the effects of exposure to  
radiofrequency energy (RF).  
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FDA has been a leading participant in the World Health Organization  
International Electromagnetic Fields (EMF) Project since its inception in 1996.  
An influential result of this work has been the development of a detailed  
agenda of research needs that has driven the establishment of new research  
programs around the world. The Project has also helped develop a series of  
public information documents on EMF issues.  
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a  
formal Cooperative Research and Development Agreement (CRADA) to do  
research on wireless phone safety. FDA provides the scientific oversight,  
obtaining input from experts in government, industry, and academic  
organizations. CTIA-funded research is conducted through contracts to  
independent investigators. The initial research will include both laboratory  
studies and studies of wireless phone users. The CRADA will also include a  
broad assessment of additional research needs in the context of the latest  
research developments around the world.  
What steps can I take to reduce my exposure to radiofrequency energy  
from my wireless phone?  
If there is a risk from these products--and at this point we do not know that  
there is--it is probably very small. But if you are concerned about avoiding even  
potential risks, you can take a few simple steps to minimize your exposure to  
radiofrequency energy (RF). Since time is a key factor in how much exposure a  
person receives, reducing the amount of time spent using a wireless phone will  
reduce RF exposure.  
If you must conduct extended conversations by wireless phone every  
day, you could place more distance between your body and the source  
of the RF, since the exposure level drops off dramatically with distance.  
For example, you could use a headset and carry the wireless phone  
away from your body or use a wireless phone connected to a remote  
antenna.  
Again, the scientific data do not demonstrate that wireless phones are harmful.  
But if you are concerned about the RF exposure from these products, you can  
use measures like those described above to reduce your RF exposure from  
wireless phone use.  
What about children using wireless phones?  
The scientific evidence does not show a danger to users of wireless phones,  
including children and teenagers. If you want to take steps to lower exposure  
to radiofrequency energy (RF), the measures described above would apply to  
children and teenagers using wireless phones. Reducing the time of wireless  
phone use and increasing the distance between the user and the RF source will  
reduce RF exposure.  
Some groups sponsored by other national governments have advised that  
children be discouraged from using wireless phones at all. For example, the  
government in the United Kingdom distributed leaflets containing such a  
recommendation in December 2000. They noted that no evidence exists that  
using a wireless phone causes brain tumors or other ill effects. Their  
recommendation to limit wireless phone use by children was strictly  
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precautionary; it was not based on scientific evidence that any health hazard  
exists.  
What about wireless phone interference with medical equipment?  
Radiofrequency energy (RF) from wireless phones can interact with some  
electronic devices. For this reason, FDA helped develop a detailed test method  
to measure electromagnetic interference (EMI) of implanted cardiac  
pacemakers and defibrillators from wireless telephones. This test method is  
now part of a standard sponsored by the Association for the Advancement of  
Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical  
device manufacturers, and many other groups, was completed in late 2000.  
This standard will allow manufacturers to ensure that cardiac pacemakers and  
defibrillators are safe from wireless phone EMI.  
FDA has tested hearing aids for interference from handheld wireless phones  
and helped develop a voluntary standard sponsored by the Institute of  
Electrical and Electronic Engineers (IEEE). This standard specifies test methods  
and performance requirements for hearing aids and wireless phones so that  
that no interference occurs when a person uses a “compatible” phone and a  
“compatible” hearing aid at the same time. This standard was approved by the  
IEEE in 2000.  
FDA continues to monitor the use of wireless phones for possible interactions  
with other medical devices. Should harmful interference be found to occur,  
FDA will conduct testing to assess the interference and work to resolve the  
problem.  
Which other federal agencies have responsibilities related to potential  
RF health effects?  
Certain agencies in the Federal Government have been involved in monitoring,  
researching or regulating issues related to human exposure to RF radiation.  
These agencies include the Food and Drug Administration (FDA), the  
Environmental Protection Agency (EPA), the Occupational Safety and Health  
Administration (OSHA), the National Institute for Occupational Safety and  
Health (NIOSH), the National Telecommunications and Information  
Administration (NTIA) and the Department of Defense (DOD).  
By authority of the Radiation Control for Health and Safety Act of 1968, the  
Center for Devices and Radiological Health (CDRH) of the FDA develops  
performance standards for the emission of radiation from electronic products  
including X-ray equipment, other medical devices, television sets, microwave  
ovens, laser products and sunlamps. The CDRH established a product  
performance standard for microwave ovens in 1971 limiting the amount of RF  
leakage from ovens. However, the CDRH has not adopted performance  
standards for other RF-emitting products. The FDA is, however, the lead federal  
health agency in monitoring the latest research developments and advising  
other agencies with respect to the safety of RF-emitting products used by the  
public, such as cellular and Sprint PCS phones.  
The FDA's microwave oven standard is an emission standard (as opposed to an  
exposure standard) that allows specific levels of microwave leakage (measured at  
five centimeters from the oven surface). The standard also requires ovens to have  
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two independent interlock systems that prevent the oven from generating  
microwaves the moment that the latch is released or the door of the oven is  
opened. The FDA has stated that ovens that meet its standards and are used  
according to the manufacturer's recommendations are safe for consumer and  
industrial use. More information is available from: www.fda.gov/cdrh.  
The EPA has, in the past, considered developing federal guidelines for public  
exposure to RF radiation. However, EPA activities related to RF safety and  
health are presently limited to advisory functions. For example, the EPA now  
chairs an Inter-agency Radiofrequency Working Group, which coordinates RF  
health-related activities among the various federal agencies with health or  
regulatory responsibilities in this area.  
OSHA is responsible for protecting workers from exposure to hazardous  
chemical and physical agents. In 1971, OSHA issued a protection guide for  
exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide  
was later ruled to be only advisory and not mandatory. Moreover, it was based  
on an earlier RF exposure standard that has now been revised. At the present  
time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement  
purposes under OSHA's “general duty clause” (for more information see:  
NIOSH is part of the U.S. Department of Health and Human Services. It  
conducts research and investigations into issues related to occupational  
exposure to chemical and physical agents. NIOSH has, in the past, undertaken  
to develop RF exposure guidelines for workers, but final guidelines were never  
adopted by the agency. NIOSH conducts safety-related RF studies through its  
Physical Agents Effects Branch in Cincinnati, Ohio.  
The NTIA is an agency of the U.S. Department of Commerce and is responsible  
for authorizing Federal Government use of the RF electromagnetic spectrum.  
Like the FCC, the NTIA also has NEPA responsibilities and has considered  
adopting guidelines for evaluating RF exposure from U.S. Government  
transmitters such as radar and military facilities.  
The Department of Defense (DOD) has conducted research on the biological  
effects of RF energy for a number of years. This research is now conducted  
primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force  
Base, Texas. The DOD Web site for RF biological effects information is listed  
with other sites in conjunction with a question on other sources of  
information, below.  
Who funds and carries out research on the biological effects of  
RF energy?  
Research into possible biological effects of RF energy is carried out in  
laboratories in the United States and around the world. In the U.S., most  
research has been funded by the Department of Defense, due to the extensive  
military use of RF equipment such as radar and high-powered radio  
transmitters. In addition, some federal agencies responsible for health and  
safety, such as the Environmental Protection Agency (EPA) and the U.S. Food  
and Drug Administration (FDA), have sponsored and conducted research in this  
area. At the present time, most of the non-military research on biological  
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effects of RF energy in the U.S. is being funded by industry organizations. More  
research is being carried out overseas, particularly in Europe.  
In 1996, the World Health Organization (WHO) established the International  
EMF Project to review the scientific literature and work towards resolution of  
health concerns over the use of RF technology. WHO maintains a Web site that  
provides extensive information on this project and about RF biological effects  
and research (www.who.ch/peh-emf).  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
How does FCC Audit Cell Phone RF?  
After FCC grants permission for a particular cellular telephone to be marketed,  
FCC will occasionally conduct “post-grant” testing to determine whether  
production versions of the phone are being produced to conform with FCC  
regulatory requirements. The manufacturer of a cell phone that does not meet  
FCC's regulatory requirements may be required to remove the cell phone from  
use and to refund the purchase price or provide a replacement phone, and may  
be subject to civil or criminal penalties. In addition, if the cell phone presents a  
risk of injury to the user, FDA may also take regulatory action. The most  
important post-grant test, from a consumer's perspective, is testing of the RF  
emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of  
the phone, following a very rigorous testing protocol. As is true for nearly any  
scientific measurement, there is a possibility that the test measurement may be  
less than or greater than the actual RF emitted by the phone. This difference  
between the RF test measurement and actual RF emission is because test  
measurements are limited by instrument accuracy, because test measurement  
and actual use environments are different, and other variable factors. This  
inherent variability is known as “measurement uncertainty.When FCC  
conducts post-grant testing of a cell phone, FCC takes into account any  
measurement uncertainty to when determining whether regulatory action is  
appropriate. This approach ensures that when FCC takes regulatory action, it  
will have a sound, defensible scientific basis.  
FDA scientific staff reviewed the methodology used by FCC to measure cell  
phone RF, and agreed it is an acceptable approach, given our current  
understanding of the risks presented by cellular phone RF emissions. RF  
emissions from cellular phones have not been shown to present a risk of injury  
to the user when the measured SAR is less than the safety limits set by FCC (an  
SAR of 1.6 w/kg). Even in a case where the maximum measurement  
uncertainty permitted by current measurement standards was added to the  
maximum permissible SAR, the resulting SAR value would be well below any  
level known to produce an acute effect. Consequently, FCC's approach with  
measurement uncertainty will not result in consumers being exposed to any  
known risk from the RF emitted by cellular telephones.  
FDA will continue to monitor studies and literature reports concerning acute  
effects of cell phone RF, and concerning chronic effects of long-term exposure  
to cellular telephone RF (that is, the risks from using a cell phone for many  
years). If new information leads FDA to believe that a change to FCC's  
Section 4A: Safety Guidelines  
165  
measurement policy may be appropriate, FDA will contact FCC and both  
agencies will work together to develop a mutually-acceptable approach.  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in the space  
provided below. This will be helpful if you need to contact us about your phone in  
the future.  
Model: Sprint PCS Vision Smart Device SP-i600 by Samsung  
Serial No.:  
User’s Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of  
the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.  
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.  
User’s Guide template version 3D (09-01-03)  
Section 4A: Safety Guidelines  
166  
   
Section 4B  
Terms & Conditions and  
Manufacturer’s Warranty  
In This Section  
Terms and Conditions  
Manufacturer’s Warranty  
Your Sprint PCS Phone has been designed to provide you with reliable,  
worry-free service. If for any reason you have a problem with your  
equipment, please refer to the manufacturer’s warranty.  
This section contains the Terms and Conditions of Service for your  
Sprint PCS Phone and Service and the manufacturer’s warranty for your  
Sprint PCS Phone.  
Section 4B: Terms & Conditions / Warranty  
167  
     
Terms and Conditions  
& Warranty Information  
Terms and Conditions of Services  
(Effective June 30, 2004)  
Thanks for choosing Sprint. These terms and conditions are part of your  
agreement with Sprint for Sprint PCS Services.  
Please note these terms may not be the most current version. You can get a  
current version of the terms on our website at www.sprintpcs.com or by requesting  
a copy from us at 1-888-211-4PCS.  
A para solicitar esta literatura en español, por favor contactar a  
1-888-211-4PCS (4727).  
General. This agreement ("Agreement") covers the terms on which we agree to  
provide and you agree to accept any service or product we make available to you,  
including your wireless services, wireless devices, etc. (collectively "Services").  
You accept this Agreement when you do any of the following: (a) provide your  
written or electronic signature; (b) accept through an oral or electronic  
statement; (c) attempt to or in any way use any of the Services; (d) pay for any  
Services; or (e) open any materials or package that says you are accepting when  
you open it. The Agreement includes the terms in this document together with  
the terms associated with the Services you select (as described in our marketing  
materials, e.g., service plan brochures, or on our website). You represent that  
you are at least 18 years old. In this document, we use the words "we," "us," "our"  
or "Sprint" to refer to Sprint Spectrum L.P. and its affiliates doing business as  
Sprint PCS.  
Agreement. We may change the Agreement at any time with notice. Any changes  
to the Agreement are effective when we publish them. If you use our Services or  
make any payment to us on or after the effective date of the changes, you accept  
the changes. If we change a material term of the Agreement and that change has a  
material adverse effect on you, you may terminate the Agreement without an Early  
Termination Fee by calling 1-888-567-5528 within 30 days after the changes go  
into effect. You understand and agree that taxes, Universal Service fees and other  
charges imposed by the government or based on government calculations may  
increase or decrease on a monthly basis, and that this paragraph does not apply to  
any increases in such taxes, Universal Service fees or other charges.  
Activating Service. Before activation, we may check your credit and verify your  
identity. You must have and maintain satisfactory credit to receive and continue to  
receive Services. We may charge a nonrefundable activation fee, deposit,  
prepayment or other fee to establish or maintain Services.  
Term Commitments. Unless we specifically tell you otherwise, our service plans  
require that you maintain service for a minimum term ("Term Service Plan"),  
usually 1 or 2 years. After satisfying this minimum term, your service plan will  
continue on a month-to-month basis unless you have agreed to extend the term for  
Section 4B: Terms & Conditions / Warranty  
168  
additional period(s). Certain service, promotional or product offers may require  
that you agree to or extend a Term Service Plan. As discussed below, we may  
charge you an Early Termination Fee if you deactivate a Term Service Plan before  
the end of the term.  
Using Services. You agree to not use our Services in an unlawful, fraudulent or  
abusive manner. You may not resell or lease Services to anyone. Sprint is not  
responsible for any opinions, advice, statements, services applications or other  
information provided by third parties and accessible through our various Services,  
including the internet. Neither Sprint, its vendors or licensors guarantees the  
accuracy, completeness or usefulness of information that is obtained through  
these Services. You are responsible for evaluating such content.  
You are also responsible for any use of our Services through any wireless device on your  
account including, but not limited to, use by children or minors. We strongly recommend  
that you closely monitor any such usage.  
Changing Services. Changes to Services will generally be effective at the start of  
your next full invoicing cycle. In certain instances, the changes may take place  
sooner, in which case your invoice will reflect pro-rated charges. Certain changes  
may be conditioned upon payment of an Early Termination Fee or certain other  
charges.  
Termination of Services. Consistent with this Agreement: (a) we may terminate  
Services at any time with notice to you and, in certain instances, without notice;  
and (b) you may terminate Services at any time with prior notice to us. Except as  
otherwise provided in this Agreement, IF YOU TERMINATE YOUR TERM SERVICE  
PLAN EARLY, OR WE DO SO FOR GOOD CAUSE, YOU WILL BE REQUIRED TO  
PAY THE APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR  
SERVICES. We will not charge an Early Termination Fee for deactivations  
consistent with our Return Policy or for service plans being provided on a month-  
to-month basis. If any Services are terminated before the end of your current  
invoicing cycle, we will not prorate charges to the date of termination, and you  
will not receive a credit or refund for any unused Services.  
Wireless Devices, Numbers & e-mail Addresses. We did not manufacture your  
wireless device and we are not responsible for any defects or for the acts or  
omissions of the manufacturer. The only warranties on your device are any limited  
warranties extended by the manufacturer directly to you or passed on to you  
through us. Your device may not accept Services directly from any other carrier.  
You do not have any rights to any number, e-mail address or other identifier we  
may assign to your device or account; you may not modify, change or transfer any  
of these except as we allow or as allowed for by law. In certain instances, you may  
transfer your number from another carrier to us, or from us to another carrier. We  
do not guarantee that transfers to or from us will be successful. If you transfer  
your number away from us, the terms of this Agreement (e.g., Early Termination  
Fee, etc.) still apply. If a transfer to Sprint is not successful, you will be responsible  
for any discounts provided to you with the purchase of your device. See our  
printed in-store materials or visit www.sprintpcs.com for additional important  
information on number transfers.  
Section 4B: Terms & Conditions / Warranty  
169  
Coverage. Available coverage areas for Services are generally identified in our  
mapping brochures and at www.sprintpcs.com. This may include coverage on our  
digital network (the "Sprint Nationwide PCS Network") as well as coverage we  
make available to you through agreements with other carriers ("off network" or  
"roaming" coverage). All coverage maps are high level representations of outdoor  
coverage and there are gaps in coverage within areas shown as covered on the maps.  
Coverage is not available everywhere, nor can we guarantee you will receive coverage  
at all times, or without interruptions or delays (e.g., dropped calls, blocked calls, etc.) in  
the coverage areas we identify. Actual coverage and quality of Services may be affected  
by conditions within or beyond our control, including network problems, software, signal  
strength, your equipment, structures (including buildings in which you may be located),  
atmospheric, geographic, or topographic conditions.  
Roaming Coverage. You are roaming anytime your phone indicates that you are  
roaming. Roaming coverage is only available with certain devices and, unless  
included as part of your Services, will result in additional charges. Roaming calls  
placed "manually" (through an operator or with a credit card) will always incur  
separate and additional charges. Depending on your phone settings, you may  
automatically roam if there is a gap or interruption in coverage within the Sprint  
Nationwide PCS Network coverage area and roaming coverage areas. See your  
phone guide for how to adjust phone settings. Certain features and services may  
not be available in roaming coverage areas (including PCS Vision, voicemail, call  
waiting, call forwarding, etc.).  
Charges. Carefully review the terms of your Services. You will be assessed charges  
based on the terms of your Services including, without limitation, monthly  
recurring charges and charges based on actual usage (e.g., charges for long  
distance, roaming, call forwarding, directory assistance, etc.). Airtime and other  
time based usage charges are calculated from when your device first initiates  
contact with a network until the network connection is broken, whether or not  
you were actually successful in connecting to the intended destination. However,  
you will not be charged for voice calls that ring and do not pick up, or if you get a  
busy signal. For voice calls received by your device, you are charged from the time  
shortly before the phone starts ringing until the call is terminated. You are  
charged for an entire voice call based on the time period in which the call is  
initiated. Partial minutes of use are rounded up to the next minute.  
Sprint PCS Vision Charges. Vision usage is measured in bytes, not in minutes.  
Bytes are rounded up to kilobytes. Usage rounding occurs at the top of each clock  
hour while in a session and at the end of each session and is then charged to you  
based on the terms of your Services. Depending on your Services, usage may be  
charged against an allowance or on a fixed price per kilobyte. Usage charges may  
be rounded up to the next cent at monthly or other intervals. In certain instances,  
you may not know that your session has not ended. As long as your device is  
connected to our network, you will incur data usage charges. You will be charged  
for all data directed to the internet address (or "IP address") assigned to your  
device, regardless of who initiates the activity or whether your device actually  
receives the data. This includes, but is not limited to, the amount of data  
associated with the particular information/item (e.g. game, ringer, e-mail, etc.),  
Section 4B: Terms & Conditions / Warranty  
170  
additional data used in accessing, transporting and routing this information/item  
on our network, data from partial or interrupted downloads, re-sent data, and data  
associated with unsuccessful attempts to reach websites or use applications.  
Based on these and a number of other factors (e.g., the specific application,  
network performance, etc.) data used and charged to you will vary widely, even  
for the same activity. Estimates of data usage – for example, the size of  
downloadable files – will not be accurate or a reliable predictor of actual usage.  
Your invoice will not separately identify the number of kilobytes attributable to  
your use of specific sites, sessions or services.  
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by  
or remitted directly to federal, state, local or foreign governments including,  
without limitation, sales, gross receipts, Universal Service, use, and excise taxes. If  
you claim any tax exemption, you must provide us with a valid tax-exempt  
document. Tax exemptions are not applied retroactively. We also invoice you for  
surcharges that we collect and keep to pay for the costs of complying with  
government programs such as number pooling and portability, and Enhanced 911  
service; these charges are not the taxes nor government imposed assessments.  
Invoicing & Payment. Invoicing cycles and dates may change from time to time.  
Monthly recurring and related charges for Services are generally invoiced one  
invoicing cycle in advance. Other charges are invoiced soon after they are  
incurred. Most usage is generally applied to the invoicing cycle in which they are  
incurred, but in some instances may be applied to subsequent invoicing cycles.  
You are responsible for all charges associated with any device activated on your  
account, regardless of who used the device. You must pay all charges by the due  
date on the invoice. Past due amounts accrue late charges until paid at the rate of 5%  
per month or at the highest rate allowed by law and may result in immediate suspension  
of your account. If you agree to any auto-payment option through banking or credit  
account, we may initiate payment from the account for all amounts we invoice  
you without additional authorization or notice. Based on your credit or payment  
history, we may require certain forms of guaranteed payment as a condition of  
maintaining Services. If we invoice you for amounts on behalf of a third-party,  
payments received are first applied to amounts due to us. You may be charged  
additional fees for certain methods of payment and for payments denied by a  
financial institution. Acceptance of payments (even if marked "paid in full") does  
not waive our right to collect all amounts that you owe us.  
Disputed Charges. Disputes concerning any charges invoiced must be raised  
within 60 days of the date of the invoice. You accept all charges not disputed in  
this time period. Disputes can only be made by calling or writing us as directed on  
your invoice.  
Account Spending Limit & Deposits. We may impose an account spending limit  
("ASL") on any account without notice. We will notify you of an ASL based on your  
credit or payment history and may reduce the ASL at any time with prior notice.  
An ASL should not be relied on to manage usage on your account. We may  
suspend an account without prior notice when the account balance reaches the  
ASL, even if the account is not past due. Services can be restored upon payment of  
Section 4B: Terms & Conditions / Warranty  
171  
an amount that brings the account balance below the ASL and any past due  
amounts. If we require a deposit for you to establish or maintain an account, we  
will hold the deposit as partial guarantee of payment for Services. We may change  
the deposit amount at any time with notice for good reason. Except as we allow, a  
deposit may not be used to pay any invoice or delay payment. The deposit  
amount, the length of time we hold the deposit and changes to the deposit  
amount are determined based on your credit and payment history. The rate of  
interest, if any, on the deposit is subject to change. We may mix deposits with our  
other funds. If your account is terminated for any reason, we may without notice  
apply your deposit to any outstanding charges. We may send any remaining  
deposit amounts to your last known address within 75 days after account  
termination. If the funds are returned to us, you may claim these funds for one  
year from the date of return. Any money held during this one-year period will not  
accrue interest for your benefit and are subject to a servicing fee charged against  
the balance. You forfeit any portion of the money left after the one-year period.  
Other Sprint PCS Vision Terms. You will not receive voice calls while using Vision.  
Vision is not available for use with server devices or host computer applications,  
other systems that drive continuous heavy traffic or data sessions, or as substitutes  
for private lines or frame relay connections. Unlimited Vision plans/options may  
not be used with Sprint PCS phones or smart phones being used as a modem in  
connection with other equipment (e.g., computers, etc.) through use of  
connection kits or other phone-to-computer/PDA accessories, or Bluetooth or  
other wireless technology. We may terminate services without notice for any  
misuse. You may have access to certain games, ringers, screen savers and other  
items on our Vision site ("Premium Services") that are available for an additional  
charge. You will be billed for Premium Service purchases on your Sprint PCS  
invoice based on the charges as specified at purchase. Subject to the terms of the  
content purchased, we may delete premium and non-premium items downloaded  
to any storage areas we may provide, including any pictures, games and other  
content. We may limit the amount of Premium Services you may purchase in a  
specific timeframe (month, week, day, or other time period).  
Voice Command. Calls to 911 or similar emergency numbers cannot be placed  
through the Voice Command feature. See our printed in-store materials or visit  
www.sprintpcs.com for additional important information on this option.  
Wireless Web. Wireless Web Services may be available depending on your device  
and Service plan/option. This is not a Vision service. Usage is calculated on  
minutes used and generally deducts from your Service plan minutes. See our  
printed in-store materials or visit www.sprintpcs.com for additional important  
information on this option.  
Lost or Stolen Equipment. If your device is lost or stolen, please notify us  
immediately by calling 1-888-211-4PCS. You are responsible for all charges incurred  
before you notify us of the loss or theft. You agree to cooperate reasonably with us in  
investigating suspected unlawful or fraudulent use.  
Messaging. You may incur charges in accessing, sending or receiving messages on  
your device. We may impose limits on the number of voicemail, text, e-mail or  
Section 4B: Terms & Conditions / Warranty  
172  
other messages that can be retained through your account. Indicators of messages  
on your device, including mailbox icons, may not always provide an up to date  
indication of new messages and you may at times need to manually reset or clear  
your mailbox indicator. Legitimate messages may be interrupted by software  
aimed at prevention of SPAM or similar messages.  
Caller ID. If you do not want people you call to receive the number assigned to  
your phone, call us at 1-888-211-4PCS for information about automatic Caller ID  
blocking. The number assigned to your phone can be blocked on a per-call basis  
by dialing *67 + Destination Number + TALK (or similar key). Caller ID blocking is  
not available when using Vision or Wireless Web services.  
TTY Access. A TTY (also known as TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf or hard of hearing, or  
who have speech or language disabilities, to communicate by telephone. TTY  
doesn't work with all devices. If you have a TTY-capable device, it may not  
function effectively, or at all, when attempting 911 calls and should not be relied  
on for such calls.  
Disclaimer of Warranties. WE MAKE NO REPRESENTATIONS OF WARRANTIES,  
EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE CONCERNING YOUR SERVICES OR WIRELESS DEVICE. WE DO NOT  
PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND YOU AGREE TO  
HOLD US HARMLESS FOR ALL SUCH PROBLEMS.  
Limitation of Liability. Neither we nor our vendors, suppliers or licensors are  
liable for any damages arising out of or in connection with any: (a) act or omission  
by your, or another person or company; (b) providing or failing to provide  
Services, including deficiencies or problems with your wireless device, our  
network coverage or Services (e.g., dropped, blocked, interrupted calls/messages,  
etc.); (c) traffic or other accidents, or any health-related claims allegedly arising  
from the use of Services, any wireless devices or related accessories; (d) content  
or information accessed while using our Services, such as through the internet;  
(e) interruption or failure in accessing or attempting to access emergency services  
from your phone, including through 911, E911 or otherwise; or (f) events due to  
factors beyond our control, including acts of God (including, without limitation,  
weather-related phenomena, fire or earthquake), war, riot, strike, or orders of  
governmental authority. In the event we are found to be responsible to you for monetary  
damages relating to the Services (including wireless devices), you agree that any such  
damages will not exceed the pro-rated monthly recurring charge for your Services during  
the affected period.  
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE  
WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL  
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN  
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES  
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,  
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR  
Section 4B: Terms & Conditions / Warranty  
173  
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES  
TERMINATION OF THIS AGREEMENT.  
MANDATORY ARBITRATION OF DISPUTES. INSTEAD OF SUING IN COURT, YOU  
AND SPRINT AGREE TO ARBITRATE ANY AND ALL CLAIMS, CONTROVERSIES  
OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR RELATING TO THIS  
AGREEMENT, INCLUDING, WITHOUT LIMITATION, THE SERVICES, ANY  
PHONES/EQUIPMENT, OR ADVERTISING, EVEN IF IT ARISES AFTER YOUR  
SERVICES HAVE TERMINATED, AND INCLUDING CLAIMS YOU MAY BRING  
AGAINST SPRINT'S EMPLOYEES, AGENTS, AFFILIATES OR OTHER  
REPRESENTATIVES, OR THAT SPRINT MAY BRING AGAINST YOU ("CLAIMS").  
THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS  
PROVISIONS, NOT STATE LAW, GOVERN ALL QUESTIONS OF WHETHER A  
CLAIM IS SUBJECT TO ARBITRATION. THIS PROVISION DOES NOT PREVENT  
EITHER YOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL  
CLAIMS COURT, BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A  
STATE PUBLIC UTILITIES COMMISSION.  
YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR YOU WILL  
JOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY IN A  
LAWSUIT, ARBITRATION OR OTHER PROCEEDING; THAT NO CLAIM EITHER  
SPRINT OR YOU HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS-  
WIDE BASIS; AND THAT NEITHER SPRINT NOR YOU WILL ASSERT A CLAIM IN A  
REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE. IF FOR ANY  
REASON THIS ARBITRATION PROVISION DOES NOT APPLY TO A CLAIM, WE  
AGREE TO WAIVE TRIAL BY JURY.  
A single arbitrator engaged in the practice of law will conduct the arbitration. The  
arbitration will be filed with and the arbitrator will be selected according to the  
rules of either JAMS or the National Arbitration Forum ("NAF"), or, alternatively, as  
we may mutually agree. We agree to act in good faith in selecting an arbitrator.  
The arbitration will be conducted by and under the then-applicable rules of JAMS  
or NAF, wherever the arbitration is filed or, if the arbitrator is chosen by mutual  
agreement of the parties, the then-applicable rules of JAMS will apply unless the  
parties agree otherwise. All expedited procedures prescribed by the applicable  
rules will apply. We agree to pay our respective arbitration costs, except as  
otherwise required by rules of JAMS or NAF, as applicable, but the arbitrator can  
apportion these costs as appropriate. The arbitrator's decision and award is final  
and binding, and judgment on the award may be entered in any court with  
jurisdiction.  
If any party files a judicial or administrative action asserting a claim that is subject  
to arbitration and another party successfully stays such action or compels  
arbitration, the party filing that action must pay the other party's costs and  
expenses incurred in seeking such stay or compelling arbitration, including  
attorneys' fees.  
If any portion of this Mandatory Arbitration of Disputes section is determined to  
be invalid or unenforceable, the remainder of the Section remains in full force and  
effect.  
Section 4B: Terms & Conditions / Warranty  
174  
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS, or use that  
number to get our current address for written notice. We may send you notice to  
your last known address in our invoicing records, or by calling leaving you a voice  
message on your wireless device or home phone. Properly addressed written  
notice is effective three days after deposit in the U.S. mail, postage prepaid. This  
Agreement is governed by and must be construed under federal law and the laws  
of the State of Kansas, without regard to choice of law principles. If either of us  
waives or fails to enforce any requirement under this Agreement in any one  
instance, that does not waive our right to later enforce that requirement. If any  
part of this Agreement is held invalid or unenforceable, the rest of this Agreement  
remains in full force and effect. Section headings are for descriptive, non-  
interpretive purposes only. You may not assign this Agreement to any other  
person or entity without our prior written approval. This Agreement (including  
any referenced documents and attachments) makes up the entire agreement  
between us and replaces all prior written or spoken agreements.  
Section 4B: Terms & Conditions / Warranty  
175  
Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS  
AMERICA, L.P. ("SAMSUNG") warrants to the original purchaser ("Purchaser") that  
SAMSUNG's Phones and accessories ("Products") are free from defects in material  
and workmanship under normal use and service for the period commencing upon  
the date of purchase and continuing for the following specified period of time after  
that date:  
Phone  
1 Year  
1 Year  
Batteries  
Leather Case/Pouch/Holster  
Other Phone Accessories  
90Days  
1 Year  
What is Not Covered? This Limited Warranty is conditioned upon proper use of  
Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage  
resulting from accident, misuse, abuse, neglect, unusual physical, electrical or  
electromechanical stress, or modification of any part of Product, including antenna,  
or cosmetic damage; (b) equipment that has the serial number removed or made  
illegible; (c) any plastic surfaces or other externally exposed parts that are scratched  
or damaged due to normal use; (d) malfunctions resulting from the use of Product in  
conjunction with accessories, products, or ancillary/peripheral equipment not  
furnished or approved by SAMSUNG; (e) defects or damage from improper testing,  
operation, maintenance, installation, or adjustment; (f) installation, maintenance,  
and service of Product, or (g) Product used or purchased outside the United States  
or Canada. This Limited Warranty covers batteries only if battery capacity falls  
below 80% of rated capacity or the battery leaks, and this Limited Warranty does not  
cover any battery if (i) the battery has been charged by a battery charger not  
specified or approved by SAMSUNG for charging the battery, (ii) any of the seals on  
the battery are broken or show evidence of tampering, or (iii) the battery has been  
used in equipment other than the SAMSUNG phone for which it is specified.  
What are SAMSUNG's Obligations? During the applicable warranty period,  
SAMSUNG will repair or replace, at SAMSUNG's sole option, without charge to  
Purchaser, any defective component part of Product. To obtain service under this  
Limited Warranty, Purchaser must return Product to an authorized phone service  
facility in an adequate container for shipping, accompanied by Purchaser's sales  
receipt or comparable substitute proof of sale showing the date of purchase, the  
serial number of Product and the sellers' name and address. To obtain assistance on  
Section 4B: Terms & Conditions / Warranty  
176  
where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon  
receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG  
may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or  
components when repairing any Product or replace Product with a rebuilt,  
reconditioned or new Product. Repaired/replaced leather cases, pouches and  
holsters will be warranted for a period of ninety (90) days. All other repaired/  
replaced Product will be warranted for a period equal to the remainder of the  
original Limited Warranty on the original Product or for 90 days, whichever is  
longer. All replaced parts, components, boards and equipment shall become the  
property of SAMSUNG. If SAMSUNG determines that any Product is not covered by  
this Limited Warranty, Purchaser must pay all parts, shipping, and labor charges for  
the repair or return of such Product.  
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE  
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT  
"AS IS," AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND  
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR  
OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT,  
INCLUDING BUT NOT LIMITED TO:  
"THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE;  
"WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
"DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
"THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED  
THEREIN; OR  
"COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,  
RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED  
TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH  
RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES AND CONDITIONS  
THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF APPLICABLE THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE  
EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES/PROVINCES DO  
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG  
SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE  
PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR  
ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE  
PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING  
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF  
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY  
TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT  
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH  
Section 4B: Terms & Conditions / Warranty  
177  
OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY  
OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO  
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE  
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED  
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW,  
SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE  
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH  
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE  
LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY  
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG  
MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO  
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE  
QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY  
THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY  
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED  
BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY  
SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY,  
CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH  
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER  
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY  
SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  
This Limited Warranty allocates risk of Product failure between Purchaser and  
SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of risk and the  
limitations of liability contained in this Limited Warranty. The agents, employees,  
distributors, and dealers of SAMSUNG are not authorized to make modifications to  
this Limited Warranty, or make additional warranties binding on SAMSUNG.  
Accordingly, additional statements such as dealer advertising or presentation,  
whether oral or written, do not constitute warranties by SAMSUNG and should not  
be relied upon.  
Samsung Telecommunications America, L.P.  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
Section 4B: Terms & Conditions / Warranty  
178  
©2004 Samsung Telecommunications America. All rights reserved.  
No reproduction in whole or in part allowed without prior written approval.  
Specifications and availability subject to change without notice. [011604]  
Microsoft Outlook and Lotus Notes are either registered trademarks or trademarks  
of Microsoft Corporation in the United States and/or other countries. Specifications  
subject to change without notice.  
Section 4B: Terms & Conditions / Warranty  
179  
Call History 66  
Calling Emergency Numbers  
Portable Keyboard 102  
External LCD 13  
Features 15  
SMS Text Messaging 117  
Sprint PCS Services  
Caller ID 118  
Directory Assistance 7  
Operator Services 7  
Sprint PCS Vision 121  
FAQs 139  
Power Management 37  
Settings 30  
Voice Services 82  
Phone Number  
Security Features 49  
Sprint PCS Vision Profile -  
Q
Quick List 40  
T
R
T9 Text Input 27  
Three-Way Calling 119  
Turning Your Phone On and Off 16  
U
S
Safety 145  
V
Caring for the Battery 149  
Setting Up Your Voicemail 4  
Smartphone  
Voice Notes 93  
Voicemail  
Index  
181  

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