Samsung Reality SCH u820 User Manual

User Manual  
a n u a l d e l U s u a r i o  
P O R T A B L E  
M O B I L E  
User Manual  
A L L  
D I G I T A L  
P H O N E  
Please read this manual before operating your  
phone, and keep it for future reference.  
Intellectual Property  
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to  
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to  
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited  
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation  
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you  
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or  
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All  
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.  
Samsung Telecommunications America (STA), LLC  
Headquarters:  
Customer Care Center:  
1000 Klein Rd.  
1301 E. Lookout Drive  
Richardson, TX 75082  
Toll Free Tel:  
Plano, TX 75074  
1.888.987.HELP (4357)  
©
2010 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and/or its related  
entities.  
Do you have questions about your Samsung Mobile Phone?  
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:  
GH68-26940A  
Printed in USA  
VZW_SCH-U820_Reality_English_UM_DB27_TE_030910_F7  
Reality™ is a trademark of Samsung Electronics America, Inc. and its related entities.  
®
®
Nuance , VSuite™, T9 Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its  
affiliates in the United States and/or other countries.  
®
The Bluetooth word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered  
trademarks and are wholly owned by the Bluetooth SIG.  
microSD™ and the microSD logo are Trademarks of the SD Card Association.  
Open Source Software  
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General  
Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open  
source licenses, please visit:  
.
Disclaimer of Warranties; Exclusion of Liability  
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE  
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER  
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE  
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE  
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION  
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE  
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF  
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.  
Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
In Case of Emergency (ICE) . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
My Name Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Event Status Bar and Event Manager . . . . . . . . . . . . . . . . . . . 25  
Section 3: Navigation ...................................................27  
Touch Screen Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Keyboard Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
1
My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Using the Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
My Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
V CAST Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
My Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Bluetooth Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Sounds Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
2
USB Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116  
VZ Navigator  
Photobucket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
WeatherBug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Section 14: Health and Safety Information ...............125  
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 125  
Section 15: Warranty Information ............................. 145  
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
End User License Agreement for Software . . . . . . . . . . . . . . 148  
Index ............................................................................ 153  
3
Section 1: Getting Started  
This section allows you to quickly start using your phone by  
installing and charging the battery, activating your service,  
setting up your voicemail, contacting customer support.  
Note: All screen images in this manual are simulated. Actual displays may  
vary. Instructions to perform tasks in this manual may change  
depending on the software version on your phone.  
Understanding this User Manual  
The chapters of this manual generally follow the same order as  
the menus and sub-menus in your phone. A robust index for  
quick reference to features begins on page 153.  
Note: Unless otherwise specified, all instructions to perform tasks in this  
manual assume that you are starting from a Home screen. To get to a  
Home screen, you may need to unlock the phone or display. For more  
information, see “Locking and Unlocking” on page 10.  
Also included is important safety information that you should  
know before using your phone. Most of this information is near  
the back of the guide, beginning on page 125.  
Activating your Phone  
If you purchased your phone at a Verizon Wireless store, it is  
activated and ready to use. If received a new phone by mail, it  
may need to be activated before you can use it.  
Notes and Tips  
Throughout this guide are icons and text that are set apart from  
the rest. These are intended to point out important information,  
quick methods for activating features, to define terms, and more.  
The definitions for these methods are as follows:  
To activate your phone, choose from the following:  
Visit a Verizon Wireless store  
Contact Verizon Wireless customer support.  
Visit www.verizonwireless.com to manage your account online.  
Note: Explains alternative options within the current feature, menu, or  
sub-menu.  
Displaying Your Telephone Number  
My Number displays the ten-digit telephone number assigned to  
Tip: Provides quick or innovative methods for performing functions  
related to the subject at hand.  
your phone.  
Important!: Points out information about the current feature that could  
affect performance, or even damage your phone.  
From a Home screen, touch  
Menu  
Settings & Tools  
Phone Info My Number.  
Getting Started  
4
             
Battery Cover  
Battery  
Your phone is powered by a rechargeable, standard Li-Ion  
battery, and comes with a wall charger for charging.  
Your phone has a removable battery cover, covering the battery  
and a tab for attaching a strap.  
Removing the Cover  
Note: The battery comes partially charged. You must fully charge the battery  
before using your phone for the first time. A fully discharged battery  
requires up to 4 hours of charge time.  
Grasp the phone with both hands. Pull up on the slot provided,  
while lifting the cover up and off the phone.  
After the first charge, you can use the phone while charging.  
Warning!: Use only Samsung-approved charging devices and batteries.  
Samsung accessories are designed to maximize battery life. Using  
other accessories may invalidate your warranty and may cause  
damage.  
Battery Indicator  
The battery icon in the upper-right corner of the display shows  
battery power level, with four bars  
indicating a full charge.  
Two to three minutes before the battery becomes too low to  
operate, a blinking empty battery icon appears and a tone  
sounds. If you continue to operate the phone without charging, it  
will shut down.  
Installing the Cover  
Align the cover and press it firmly into place, being sure it  
snaps into place at the corners.  
5
         
Installing the Battery  
Removing the Battery  
1. Remove the battery cover. For more information, see  
“Battery Cover” on page 5.  
1. Remove the battery cover. For more information, refer to  
“Battery Cover” on page 5.  
2. Insert the top end of the battery into the phone housing,  
aligning the gold contacts on the top of the battery with the  
gold contacts on the phone. Push down on the bottom of  
the battery until it snaps into place.  
2. Grasp the bottom of the battery using the slots provided,  
then lift the battery up and out of the phone.  
3. Snap the battery cover back into place.  
3. Snap the battery cover back into place.  
Getting Started  
6
 
Charging the Battery  
2. Insert the USB cable into the phone’s power/accessory  
port.  
Note: The battery comes partially charged. You must fully charge the battery  
before using your phone for the first time. A fully discharged battery  
requires up to 4 hours of charge time.  
After the first charge, you can use the phone while charging.  
1. Connect the USB cable to the charging head.  
Charging Head  
USB Cable  
3. Plug the charging head into a standard AC power outlet.  
4. When the charging is complete, the indicator on the  
charging head turns green. Unplug the charger from the  
power outlet and remove the USB cable from the phone.  
Incorrect  
Correct  
Warning!: Use only Samsung-approved charging accessories to charge your  
phone. Improper handling of the power/accesory port, as well as  
the use of a non-approved charger, may cause damage to your  
phone and void the warranty.  
7
 
Non-Supported Batteries  
Attaching a Strap  
Samsung handsets do not support the use of a non-approved  
battery.  
You can attach an optional strap (not included) to your phone.  
1. Remove the battery cover. See “Battery Cover” on page 5.  
Important!: Using a non-supported battery may damage your phone.  
When using a non-supported battery, you will hear a series of  
beeps and you will see a warning message that indicates:  
NON-SUPPORTED BATTERY. SEE USER GUIDE.”  
If you receive this warning, battery charging has been disabled.  
Samsung charging accessories, such as the travel adapter and  
cigarette lighter adapter, will only charge a Samsung-approved  
battery.  
Note: When using a non-supported battery the phone can only be used for  
the duration of the life of the battery. The non-supported battery  
cannot be charged.  
2. Slide the loop of the strap into the slot and over the tab to  
secure it.  
3. Install the battery cover.  
Getting Started  
8
   
Turning Your Phone On and Off  
Set-Up Wizard  
Press and hold the End/Power key  
to turn the phone’s  
The Set-Up Wizard helps you set 9 basic parameters to get  
started using your phone quickly.  
power on or off.  
1. From a Home screen, touch  
Tools Set-Up Wizard  
Menu  
Settings &  
While powering on, the phone connects with the home  
network, then displays the Home screen and active alerts.  
.
2. Follow instructions on the screen to set preferences:  
• Call Sound: Choose how incoming calls are announced.  
• Ringtone: (Available when Ringtone Only or Ring and Vibrate are  
selected for Call Sound.) Select a ringtone for incoming calls.  
• Vibrate Level: Set a vibration level for touch screen feedback.  
Tone Level: Set a level for touch screen tone feedback.  
• Feedback Tone: Set a tone for touch screen feedback.  
• Wallpaper: Choose an image for the home screen.  
• Menu Font: Set the size of menu displays.  
• Dial Font: Select the size of Dialer fonts.  
End/Power key  
• Main Clock: Choose a style for the main clock.  
Touch Next to move to the next setting. You can skip any  
setting by touching Next.  
Touch Done when finished.  
3. Touch  
to return to the menu.  
9
       
Locking and unlocking the display  
Locking and Unlocking  
Your phone offers two lock functions: locking the display, or  
locking the phone. Because this is a touch screen phone, locking  
the display prevents unintentional key presses and can minimize  
unnecessary battery drainage. Locking the phone can prevent  
unauthorized access to the information on your phone, while  
allowing access to the Dialer for call functions.  
By default, the display locks when the backlight goes off. To  
change this setting, see see “Touch Settings” on page 75.  
Locking the display:  
Press the  
Lock key on the left side of the phone.  
Unlocking the display  
Locking and unlocking the phone  
1. Press the  
Lock key once to wake up the display.  
You can lock the phone to prevent unauthorized access to  
information on the phone, but allow dialing with the Dialer.  
Locking and unlocking requires the Lock Code.  
Note: You can change the settings to allow you to press any key to activate  
the backlight. For more information, see “Unlock Screen” on page 75.  
2. Starting at the edge of the display, drag your finger across  
the display in any direction. The lock screen animates and  
clears from the display.  
Locking the phone:  
1. From a Home screen, touch  
Tools Phone Settings  
Menu  
Settings &  
Security.  
Enter the lock code when prompted. The default lock code  
is the last four digits of your telephone number.  
2. Touch  
Unlocking the phone:  
Touch Unlock and enter the lock code at the prompt.  
Lock Phone Now. The Home screen displays.  
Note: You may choose to lock the phone automatically when powered on.  
Drag screen to unlock  
For more information, see “Phone Lock Setting” on page 78.  
Getting Started  
10  
       
Voicemail  
Memory Card  
All unanswered calls to your phone are sent to voicemail, even if  
your phone is turned off, so you’ll want to set up your voicemail  
and personal greeting as soon as you activate your phone.  
Your phone supports the use of an optional, removable  
microSD™ memory card of up to 16GB capacity. You can store  
music or pictures you download or transfer to your phone, and  
other files, on the memory card.  
Setting up Voicemail  
1. From a Home screen, touch  
Dialer.  
Note: You can only store music files that you own (from a CD or purchased  
with V CAST Music with Rhapsody) on a memory card.  
2. Touch and hold  
.
– or –  
Installing the Memory Card  
1. Pull the microSD card cover out and turn it to expose the  
card slot.  
Touch  
, then press  
Send.  
3. Follow the automated instructions to set up your new  
password and record a greeting.  
Checking Voicemail  
1. From a Home screen, touch  
Dialer.  
2. Touch and hold  
.
– or –  
Touch  
, then press  
Send.  
3. Enter your password, then touch  
.
4. Follow the recorded prompts to listen to messages and  
manage your voicemail.  
2. Push the microSD card into the slot until it locks into place.  
Tip: You can also access voice mail by dialing your phone number from any  
touch-tone phone.  
11  
             
Removing the Memory Card  
1. Pull the microSD card cover out and turn to expose the  
card slot.  
2. Push in on the memory card to release the lock and  
remove memory card from the memory card slot.  
Formatting the memory card  
Formatting erases any content on the memory card, and  
prepares it for use with your phone.  
Warning!: Repeated formatting will shorten the life of the memory card.  
Formatting a microSD Card using your Phone  
1. From a Home screen, touch  
Tools Memory  
2. Touch Format Card  
At the Format Card? prompt, touch Yes  
Menu  
Settings &  
Card Memory.  
.
.
Formatting a microSD Card using your PC  
For best playback of songs stored to the microSD memory card,  
use the PC file system FAT32.  
Consult your PC and/or memory card reader documentation for  
information about formatting memory cards.  
Getting Started  
12  
   
Section 2: Understanding Your Phone  
This section outlines key features of your phone. It also displays  
the screen and the icons that are displayed on the phone.  
Full HTML Browser  
3.2 Megapixel CMOS Camera and Camcorder with Night Shot Mode  
®
Advanced Nuance Voice Recognition technology, for no-training voice  
Features of Your Phone  
commands for dialing and other features  
Full color 3-inch WQVGA Touch Screen  
Speakerphone  
Slide-out QWERTY keyboard  
microSD™ Memory Card Slot (up to 16GB capacity)  
Advanced photo features and functionalities (photo river, photo editor,  
dynamic canvas, panoramic photos)  
Device Search  
High Speed Data (EVDO 1x - Rev 0 Capable Technology)  
Motion Detection  
®
Global Positioning (GPS) Technology with VZ Navigator  
®
V CAST Music with Rhapsody (Subscription, Wireless & PC  
File Viewer  
Downloads)  
®
Bluetooth 2.1 + EDR Wireless Technology. For more information, see  
V CAST Videos  
“Bluetooth Menu” on page 68.  
Social Networking through the Communities application  
Messaging Services  
Standard and Enhanced Text Messaging  
Picture Messaging  
Video Messaging  
Threaded message display, by contact  
Voicemail  
Email Messaging, including mobile and corporate Email  
Mobile Instant Messenger (IM)  
Personal Tools, including Calculator, Calendar, Alarm Clock, Stop  
Watch, World Clock, Notepad and Sketch Pad  
13  
       
Functions  
Front View of Your Phone  
1. LCD Touch Screen: Displays all the information needed to  
operate your phone.  
2. Send key: Press to answer an incoming call or to dial a  
4
number. From Idle mode, press to open All Calls.  
3. Clear key: Press to return to the previous screen. Press and  
hold to return to the Home screen.  
4. Earpiece: Allows you to hear callers.  
1
5. End/Power key: Press and hold to power the phone On or  
Off. Press to end a call or to end any application from any  
menu, sub-menu or options menu.  
6. Microphone: Allows the other caller to hear you clearly  
when you are speaking to them.  
2
3
5
6
Understanding Your Phone  
14  
 
Features  
Back View of Your Phone  
1. Mirror: Use to position camera when taking self-portraits  
with the Camera.  
2. Speaker: Music, ringtones and sounds play through the  
3
4
speaker.  
3. 3.5 mm Headset Jack: Plug in standard music headphones  
(for listening to music only) or an optional headset for safe  
and convenient conversations.  
1
4. Camera/Camcorder Lens: The lens of the built-in camera/  
camcorder.  
2
15  
 
3. Volume key: In idle mode, press to adjust master volume,  
or press and hold to activate Sound Off/Normal mode.  
Press to adjust voice volume during calls, adjust audio  
volume, or mute an incoming call ringer. When browsing  
web with music playing, press to bring up Music Player.  
Side View of Your Phone  
1
2
4. Lock key: Locks/unlocks display. Press to lock display.  
When backlight is off, press once to activate backlight, or  
press and hold to unlock the display in one step.  
5
6
7
5. Memory Card Slot: Insert an optional microSD™ memory  
3
4
card to add additional memory and storage capacity.  
6. Voice Commands key: From idle mode, press to activate  
Voice Commands feature.  
8
7. Speakerphone/Zoom key: Press to activate speakerphone.  
In Browser, press to increase and decrease size of web  
content, or in zoom mode when viewing a picture in My  
Pictures.  
8. Camera/Camcorder key: Press to activate the camera, or  
1. Strap attachment: Attach a strap (not included).  
press and hold to activate the camcorder.  
2. USB Power/Accessory Port: Plug in the USB cable for  
charging or to sync music.  
Understanding Your Phone  
16