Samsung Qwest SPH a680 User Manual

Qwest® Video Phone  
SPH-a680 by Samsung®  
User’s Guide  
Security Features for Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Section 3: Qwest® Service Features. . . . . . . . . . . . . . 124  
3B.Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
Welcome to Qwest®  
This guide will familiarize you with our technology and your new  
phone through simple, easy-to-follow instructions. If you have  
already reviewed the Start Here to Activate guide that was packaged  
with your new phone, then you're ready to explore the advanced  
features outlined in this guide.  
If you have not read your Start Here to Activate guide, go to  
Section One – Getting Started. This section provides all the  
information you need to unlock your phone, set up your voicemail,  
and much more. It also contains information on how to contact  
Qwest if you have any questions about your service, wish to check  
your account balance, or want to purchase additional products or  
services.  
Welcome and thank you for choosing Qwest.  
i
   
Introduction  
This User’s Guide introduces you to all the features of your new  
SPH-a680 by Samsung. It’s divided into four sections:  
Section 1: Getting Started  
Section 2: Your Phone  
Section 3: Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of your  
new phone and service. The Table of Contents and Index will also  
help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and click on the page  
number to go directly to that page. Follow the instructions in that  
section, and you'll be ready to use your phone in no time.  
You can view this guide online or print it to keep it on hand. If you're  
viewing it online, simply click on a topic in the Table of Contents or Index  
or on any page reference. The PDF will automatically display the  
appropriate page.  
Note:  
ii  
   
Section 1  
Getting Started  
 
Section 1A  
Setting Up Service  
In This Section  
Getting Started  
Setting Up Your Voicemail  
Getting Help  
Setting up service on your new SPH-a680 by Samsung is quick and easy.  
This section walks you through the necessary steps to set up your  
phone, unlock your phone, set up your voicemail, and contact Qwest  
for assistance with your service.  
Section 1A: Setting Up Service  
2
 
Getting Started  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press  
to turn the phone on.  
2. Select Unlock (right softkey).  
To select a softkey, press the softkey button directly below the softkey  
text that appears at the bottom left and bottom right of your phone’s  
display screen. Softkey actions change according to the screen you’re  
viewing and will not appear if there is no corresponding action available.  
Note:  
3. Enter your four-digit lock code. (For security purposes, the  
code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits of either  
your Social Security number or phone number or try 0000. If none of  
these work, call Qwest WirelessTM Repair at 1-888-879-0611.  
Tip:  
Section 1A: Setting Up Service  
3
     
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically transferred to  
your voicemail, even if your phone is in use or turned off. Therefore,  
you will want to set up your voicemail and personal greeting as soon  
as your phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your pass code  
Record your greeting  
Record your name announcement  
Choose whether or not to activate One-Touch Message  
Access (a feature that lets you access messages simply by  
pressing and holding  
enter your pass code)  
, bypassing the need for you to  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
For more information about using your voicemail, see  
“Using Voicemail” on page 126.  
Section 1A: Setting Up Service  
4
   
Getting Help  
Directory Assistance  
Directory Assistance provides access to a variety of services,  
including residential, business, and government listings. There is a  
per-call charge and you will be billed for airtime.  
To call Directory Assistance:  
Press  
.
Operator Services  
Operator Services can provide assistance when placing collect calls or  
when placing calls billed to a local telephone calling card or third  
party.  
To access Operator Services:  
Press  
.
Operator Services may not be available in all network service markets.  
Note:  
Section 1A: Setting Up Service  
5
     
Section 2  
Your Phone  
 
Section 2A  
Your Phone: The Basics  
In This Section  
Front View of Your Phone  
Viewing the Display Screen  
Features of Your SPH-a680  
Turning Your Phone On and Off  
Using Your Phone’s Battery and Charger  
Displaying Your Phone Number  
Making and Answering Calls  
Entering Text  
Your SPH-a680 by Samsung is packed with features that simplify your life  
and expand your ability to stay connected to the people and information  
that are important to you. This section will guide you through the basic  
functions and calling features of your phone.  
Section 2A: Your Phone - The Basics  
7
 
Front View of Your Phone  
Section 2A: Your Phone - The Basics  
8
   
Key Functions  
1. Speaker: The speaker allows you to hear the other caller and  
the different ring tones and sounds offered by your phone.  
2. Signal Strength Indicator: This icon represents the signal  
strength by displaying bars. The more bars displayed, the  
better the signal strength.  
3. Display Screen: This screen displays all the information needed  
to operate your phone.  
4. Headset Jack: Allows you to plug in an optional headset for  
safe, convenient hands-free conversations.  
5. Volume Key: Allows you to adjust the ringer volume in standby  
mode (with the flip open) or adjust the voice volume during a  
call. The volume key can also be used to scroll up or down to  
navigate through the different menu options. To mute the  
ringer during an incoming call, press the volume key up or  
down.  
6. OK/Voicemail Key: Pressing  
when navigating through a  
menu accepts the highlighted choice in the menu. In standby  
mode: Briefly pressing  
pressing and holding  
your voicemail.  
displays the Messaging menu;  
for two seconds automatically dials  
7. Camera Key: Allows you to access the Picture/Video menu with  
the press of a button. Press and hold to automatically launch  
the Camera.  
8. TALK Key: Allows you to place or receive a call. In standby  
mode, press the key once to access the Outgoing call log. If  
you press and hold the key down, you will initiate the Voice  
Recognition feature.  
9. Numeric Keypad: Use these keys to enter numbers, letters, and  
characters.  
10. Shift/Asterisk Key: Enters the asterisk [*] character for calling  
features. In text entry mode, press to change the character  
input type.  
11. Power Interface Connector: The power interface connector is  
used to plug in the charging accessories.  
Section 2A: Your Phone - The Basics  
9
 
12. Accessory Interface Connector: This connector is used to  
connect any available accessory cables to your phone.  
13. Microphone: The Microphone allows the other caller to hear  
you clearly when you are speaking to them.  
14. Space/Pound Key: Enters the pound [#] character for calling  
features. In text entry mode, press to enter a space.  
15. BACK Key: Deletes characters from the display when you are in  
text entry mode. When in a menu, press to return to the  
previous menu. This key also allows you to return to the  
previous screen in a Sprint PCS Vision session.  
16. END Key: Ends a call. Press and hold this key for a few seconds  
to turn your phone On or Off. While in the main menu, it  
returns the phone to standby mode and cancels your input.  
When you receive an incoming call, press to enter silent mode  
and mute the ringer.  
17. Navigation Key: This key allows you to scroll through the phone  
menu options and provides a shortcut to phone functions from  
standby mode.  
18. MENU Key: Displays the first level or Main Menu of options.  
Press  
again to view the next menu page.  
19. Ringer Indicator: This icon indicates that a ringer is set.  
20. Battery Indicator: The battery indicator displays the amount of  
remaining battery charge currently available in your phone.  
When all bars are displayed in the battery icon, the phone’s  
battery is fully charged. When no bars are displayed, the  
phone’s battery is completely discharged or empty.  
21. Position Location: This icon indicates that the position location  
feature is active.  
Section 2A: Your Phone - The Basics  
10  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information about  
your phone’s status and options. This list identifies the symbols  
you’ll see on your phone’s display screen:  
displays your current signal strength. The more  
lines you have, the stronger your signal.  
means your phone cannot find a signal.  
tells you a call is in progress.  
indicates that you have voicemail, text messages,  
picture messages, or video messages waiting.  
Press  
briefly to see a list of pending  
messages or press and hold to dial your  
voicemail box.  
indicates that there is an unread message in the inbox.  
indicates that the message has been read.  
indicates that there is an unread urgent message in  
the inbox.  
indicates that you have read the urgent message.  
indicates that the message was sent.  
indicates that the message failed to send.  
indicates that you have a pending message.  
indicates that the message is a draft.  
indicates that there is URL text contained in the text  
message.  
indicates that a message is locked and will not be  
automatically deleted.  
indicates that the handset is in Camera mode.  
indicates that the handset is in Camcorder mode.  
indicates that the self-timer function is enabled. With the  
self timer enabled, a set amount of time is required prior  
to taking a picture or recording a video.  
indicates that the multi-shot function is enabled. With  
multi-shot, a set number of pictures are taken in rapid  
succession based on the quality settings.  
Section 2A: Your Phone - The Basics  
11  
   
indicates that the movie light is enabled. The movie light  
is a bright spot light emitted from the rear of the handset  
to light up dark surroundings.  
indicates that the silent movie function is enabled. This  
option disables the sound when taking a movie clip.  
indicates that the white balance has been set to Sunny.  
This is used for taking pictures or movies outdoors on  
bright sunny days.  
indicates that the white balance has been set to Cloudy.  
This is used for taking pictures or movies outdoors under  
cloudy conditions.  
indicates that the white balance has been set to Tungsten.  
This is used for taking pictures or movies indoors under  
normal lighting conditions.  
indicates that the white balance has been set to  
Fluorescent. This is used for taking pictures or movies  
indoors under fluorescent lighting conditions.  
indicates that the white balance has been set to Manual.  
This is used for taking pictures or movies indoors or  
outdoors using your own custom settings.  
indicates that a picture or movie clip has been assigned a  
function. An example may be Picture ID, Screensaver, or  
Incoming Call.  
Press this softkey to start recording a movie clip.  
Press this softkey to pause playback of a movie clip.  
Press this softkey to play a movie clip.  
Press this softkey to stop recording a movie clip.  
indicates that a picture or movie clip has been uploaded  
to an online album or folder.  
indicates that a picture or movie clip has been  
downloaded from the web.  
indicates that your Sprint PCS Vision connection is  
active.  
indicates that your Sprint PCS Vision connection is  
dormant or inactive.  
indicates that you are receiving information.  
indicates that you are sending information.  
Section 2A: Your Phone - The Basics  
12  
indicates that your phone is in vibrate mode.  
shows your current battery charge strength.  
(Icon shown fully charged.)  
indicates that position location is active.  
indicates that position location is inactive.  
indicates that the TTY option is on.  
indicates that your phone is roaming.  
indicates that your phone is in security mode.  
indicates that an alarm is set on your phone.  
indicates that the ringer is set at a level  
between 1-8 or that 1-Beep is selected.  
indicates that the ringer is turned off.  
indicates that a file (ringer, game, screen saver, java app,  
etc.) has been downloaded to your phone.  
Display indicators help you manage your roaming charges by letting you  
know when you’re off the network provided to you and whether you’re  
operating in digital or analog mode. (For more information, see Section  
2D: Controlling Your Roaming Experience on page 54.)  
Note:  
Section 2A: Your Phone - The Basics  
13  
External LCD  
External LCD:  
Time/Date is displayed in idle mode.  
shows your current signal strength.The  
more lines you have, the stronger your  
signal.  
means your phone cannot find a signal.  
tells you a call is in progress.  
shows your current battery charge  
strength. (Icon shown fully charged.) Icon  
is animated while charging.  
indicates that you have voicemail, text messages,  
picture messages, or video messages waiting.  
Press  
briefly to see a list of pending  
messages or press and hold to dial your  
voicemail box.  
indicates that an alarm is set on your  
phone.  
indicates that the ringer is set at a level  
between 1-8.  
indicates that the ringer is turned off.  
indicates that your phone is in vibrate mode.  
indicates that TTY option is on.  
Section 2A: Your Phone - The Basics  
14  
Features of Your SHP-a680  
Congratulations on the purchase of your new phone. The SPH-a680  
by Samsung is lightweight, easy-to-use, reliable, and it also offers  
many significant features and service options. The following list  
previews some of those features and options and provides page  
numbers where you can find out more:  
Dual-band tri-mode capability allows you to make and receive  
calls while on the network provided to you and to roam on other  
analog and 800 and 1900 MHz digital networks where we’ve  
implemented roaming agreements with other carriers (page 54).  
Sprint PCS VisionSM provides access to the wireless Internet in  
digital mode (page 136).  
Email and SMS Text Messaging provide quick and convenient  
text messaging capabilities (page 143).  
Games, ringers, screen savers, and other applications can be  
downloaded to your phone to make your SPH-a680 as unique as  
you are (page 146).  
The built-in organizer lets you schedule alerts to remind you of  
important events (page 89).  
The Phone Book allows you to store 300 phone numbers  
(page 83).  
Section 2A: Your Phone - The Basics  
15  
 
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press  
.
Once your phone is on, it displays “Looking for Service” which  
indicates that your phone is searching for a signal. When your phone  
finds a signal, it automatically enters standby mode – the phone’s  
idle state. At this point, you are ready to begin making and receiving  
calls.  
If your phone is unable to find a signal after 15 minutes of searching,  
a Power Save feature is automatically activated. When a signal is  
found, your phone automatically returns to standby mode.  
In Power Save mode, your phone searches for a signal periodically  
without your intervention. You can also initiate a search for network  
service by pressing any key (when your phone is turned on).  
The Power Save feature helps to conserve your battery power when you  
are in an area where there is no signal.  
Tip:  
Turning Your Phone Off  
To turn your phone off:  
Press and hold  
for two seconds until you see the powering  
down animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
Section 2A: Your Phone - The Basics  
16  
   
Using Your Phone’s Battery and Charger  
Battery Capacity  
Your phone is equipped with a Lithium Ion (LiIon) battery. It allows  
you to recharge your battery before it is fully drained. The battery  
provides up to 3.2 hours of continuous digital talk time (1.4 hours in  
analog) or up to 216 hours of continuous digital standby time (15  
hours in analog).  
When the battery reaches 5% of its capacity, the battery icon blinks.  
When there are approximately two minutes of talk time left, the  
phone sounds an audible alert and then powers down.  
Long backlight settings, searching for service, vibrate mode, and  
browser use affect the battery’s talk and standby times.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and charge the  
battery before it runs out of power.  
Installing the Battery  
To install the LiIon battery:  
1. Insert the battery into the opening on the back of the phone at  
an angle, making sure the plastic tab on the bottom of the  
battery is inserted into the matching slot in the phone.  
2. Press down until the battery snaps into place.  
Section 2A: Your Phone - The Basics  
17  
     
Removing the Battery  
To remove your battery:  
1. Make sure the power is off so that you don’t lose any stored  
numbers or messages.  
2. Push the battery release latch up completely.  
3. Using the side tabs, pull the top of the battery away from the  
phone and remove.  
Charging the Battery  
Your phone’s LiIon battery is rechargeable and should be charged as  
soon as possible so you can begin using your phone.  
Keeping track of your battery’s charge is important. If your battery  
level becomes too low, your phone automatically turns off and you  
will lose all the information you were just working on. For a quick  
check of your phone’s battery level, glance at the battery charge  
indicator located in the upper-right corner of your phone’s display  
screen. If the battery charge is getting too low, the battery icon  
(
) blinks and the phone sounds a warning tone.  
Always use an authorized desktop charger, travel adapter, or vehicle  
power adapter to charge your battery.  
Using the wrong battery charger could cause damage to your phone  
and void the warranty.  
Warning!  
Section 2A: Your Phone - The Basics  
18  
   
Using the Travel Adapter  
To use the travel adapter provided with your phone:  
Plug the round end of the AC adapter into your phone and the  
other end into the electrical outlet.  
A red light on the phone lets you know the battery is  
charging.  
A yellow light on the phone indicates that there is a  
problem charging the battery.  
A green light indicates that the battery is at least  
90 percent charged.  
It takes approximately 4 hours to fully recharge a completely  
rundown battery. With the approved LiIon battery, you can recharge  
the battery before it becomes completely run down.  
When the flip is open, an animated battery icon is displayed on the  
screen. When the flip is closed and the battery is completely  
charged, a green light is displayed continuously.  
Displaying Your Phone Number  
Just in case you forget your phone number, your SPH-a680 can  
remind you.  
To display your phone number:  
Press  
to access Phone Number. (Your phone  
number will be displayed.)  
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
Section 2A: Your Phone - The Basics  
19  
   
Making and Answering Calls  
Making Calls  
Placing a call from your wireless phone is as easy as making a call  
from any land-line phone. Just enter the number and press  
you’re on your way to clear calls.  
and  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number. (If you make a mistake while dialing,  
press  
to erase one digit at a time. Press and hold  
to  
erase the entire number.)  
3. Press . (To make a call when you are roaming and  
Call Guard is enabled, press  
and then  
. See “Call  
Guard” on page 59.)  
4. Press  
or close the phone when you are finished.  
To redial your last outgoing call, press TALK twice.  
Tip:  
When making calls while roaming off the network provided to you,  
always dial using 11 digits (1 + area code + phone number).  
You can also place calls from your SPH-a680 by Speed Dialing  
numbers from your Phone Book (page 27) and using your Call  
History listings (page 80).  
To speed dial a phone number from standby mode, press and hold the  
speed dial number. If the speed dial number is two digits, enter the first  
digit, then press and hold the second digit. (For information on setting up  
speed dial numbers, see “Assigning Speed Dial Numbers” on page 86.)  
(This feature will not work when you are roaming off the network  
provided to you; when roaming you must dial using eleven digits [1 + the  
area code + the seven-digit phone number.])  
Tip:  
Section 2A: Your Phone - The Basics  
20  
     
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off, incoming  
calls go to voicemail.)  
2. Press  
to answer an incoming call. (Depending on your  
phone’s settings, you may also answer incoming calls by  
opening the phone or by pressing any number key. See “Call  
Answer Mode” on page 44 for more information.)  
Your phone notifies you of incoming calls in the following ways:  
The phone rings or vibrates (unless set to Silence All).  
The LED flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Phone Book, the  
phone book entry’s name is displayed. The caller’s phone number  
may also be displayed, if available.  
The following options are also available:  
Press  
to quiet the ringer.  
Press and hold the volume key to send the incoming call to your  
voicemail box.  
Section 2A: Your Phone - The Basics  
21  
   
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming charges  
when making or receiving calls while outside the network provided  
to you. Please see Section 2D: Controlling Your Roaming Experience  
for more information about roaming.  
To answer a call when you are roaming and Call Guard is enabled:  
Press  
to acknowledge roaming and then  
to answer  
the incoming call. (See “Call Guard” on page 59 for additional  
information.)  
When your phone is off, incoming calls go directly to voicemail.  
Note:  
Ending a Call  
To disconnect a call when you are finished:  
Close the phone or press  
.
Missed Call Notification  
When an incoming call is not answered, the Missed Call log is  
displayed on your screen.  
To display the Missed Call entry:  
Highlight the entry and press  
press .)  
. (To dial the phone number,  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
), even if  
your phone is locked or your account is restricted.  
Section 2A: Your Phone - The Basics  
22  
     
In-Call Options  
Select actions by pressing  
during a call. A list of features is  
displayed that allows you to perform different actions during the  
course of a call. The following options are available: (To select an  
option, press the corresponding keypad number or highlight the  
option and press  
.)  
(1) Mute or UnMute allows you to mute or reactivate your phone’s  
microphone.  
(2) Call History checks your call log for Missed, Outgoing, and  
Incoming calls. You can also erase the logs from this menu.  
(3) Phone Book accesses the Phone Book menu options.  
(4) 3-Way Call allows you to talk to two different people at the  
same time. (For more information, see "Making a Three-Way Call"  
(5) Messaging allows you to check for voicemail and  
notifications.  
(6) Voice Memo allows you to record the current conversation.  
(For more information, see "Reviewing and Erasing Memos" on  
(7) Tools accesses the Tools menu options.  
(8) Phone Info displays the following menu:  
(1) Phone Number  
(2) Icon Glossary  
(3) Version  
(4) Advanced  
End-of-Call Options  
After receiving a call from or making a call to a phone number that is  
not in your Phone Book, the phone number and the duration of the  
call are displayed. Press  
to add the new number to your Phone  
Book. (See below for more information on “Saving a Phone  
Number.”)  
The End-of-Call options are not displayed for calls identified as  
No ID or Restricted.  
Note:  
Section 2A: Your Phone - The Basics  
23  
   
Saving a Phone Number  
Your SPH-a680 can store up to 300 Phone Book numbers. Phone  
Book entries can store up to a total of six phone numbers, and each  
entry’s name can contain up to 20 characters. (For more  
information, see Section 2G: Using the Phone Book on page 83.)  
To save a number from standby mode:  
1. Enter a phone number.  
2. Press  
.
3. Press  
again for Add New Entry.  
— or—  
Scroll through the phone book to select an existing name and  
press to add the additional number to the selected entry.  
4. Use your navigation key to select a label (Home, Work, Mobile,  
Pager, Fax, or No Label) and press  
.
5. Enter a name for the entry using the numeric keys. Press  
change the entry method between T9 (English), Alpha, Symbol,  
and Number. (See "Entering Text" on page 28.)  
to  
6. When finished entering the name, press  
to return to the  
phone book entry.  
7. Press  
to save the entry.  
If entries are already saved in the phone book, skip steps 5-6 listed above.  
Note:  
Finding a Phone Number  
This feature allows you to search for phone numbers saved in your  
address book by entering 1-4 numbers of the last four digits saved.  
When searching, you must enter the digits in sequential order  
starting from the last digit. For example; if you have a number saved  
with “1234” as the last four digits, you can enter “34” and a match  
will be found. If you enter “12”, no match will be found since the  
numbers are not in sequential order from the last digit.  
To find a phone number:  
1. Enter one to four numbers of the last four digits of a phone  
number and press  
and select Find. (A list of possible  
matches is displayed.)  
2. Use your navigation key to display the desired entry.  
3. To dial the number, highlight it and press  
.
Section 2A: Your Phone - The Basics  
24  
       
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
.
2-Second Pause automatically sends the next set of numbers after  
two seconds.  
You can have multiple pauses in a phone number and combine 2-second  
and hard pauses.  
Note:  
To dial or save phone numbers with pauses:  
1. Enter a phone number from standby mode.  
2. Press  
and select Hard pause or 2-sec pause. Hard pauses are  
displayed as a “P” and 2-second pauses as a “T”.  
3. Enter additional numbers.  
4. Press  
— or—  
Press  
to dial the number.  
and select Save to save the number in your internal  
Phone Book.  
When dialing a number with a hard pause, press TALK to send the next  
set of numbers.  
Note:  
Section 2A: Your Phone - The Basics  
25  
   
Abbreviated Dialing  
Abbreviated dialing allows you to enter a five or six-digit prefix for  
commonly used phone numbers. When abbreviated dialing is On,  
you can enter the last four or five digits of any phone number that  
matches the five or six digit prefix, and the number is dialed using  
the prefix numbers with only the last four or five digits entered.  
To set up abbreviated dialing:  
1. Press  
2. Press  
3. Press  
4. Press  
for Main Menu.  
for Settings.  
for Others.  
for Abbrev. Dial.  
5. Press the navigation key up or down to select On and  
press  
.
6. Input the five or six digit prefix and press  
to Save.  
Making an Abbreviated Dial Call  
To make a call:  
1. Enter the last four or five digits of the prefix phone number.  
2. Press for Abbrev. Dial.  
Dialing From the Phone Book  
To dial directly from a Phone Book entry:  
1. Press the navigation key up to display your internal  
Phone Book.  
2. Scroll left or right to search by Name, Entry, or Group.  
3. Highlight the desired option and press the navigation key down.  
4. Name: Enter the first few letters of the entry’s name to locate  
the desired entry.  
— or —  
Entry: Enter the entry number using the keypad.  
— or —  
Group: Press the navigation key up or down to select the  
desired group.  
5. Scroll to highlight the desired entry and press  
to make  
the call.  
Section 2A: Your Phone - The Basics  
26  
       
If the desired entry contains more than one phone number, scroll left  
or right to display the number you wish to call and press TALK to make  
the call.  
Note:  
Using One-Touch/Two-Touch/Three-Touch  
Speed Dialing  
You can store up to three hundred numbers in your phone’s speed  
dial memory to make contacting friends and family as easy as  
pressing a few buttons. With this feature, you can dial Speed Dial  
entries using one key press for locations 1-9, two key presses for  
locations 10-99, and three key presses for 100-300.  
To use One-Touch Dialing for Speed Dial locations 1-9:  
Press and hold the appropriate key for approximately two  
seconds. (The display confirms that the number has been  
dialed when it shows “Calling...”.)  
To use Two-Touch Dialing for Speed Dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two seconds.  
(The display confirms that the number has been dialed when it  
shows “Calling...”.)  
To use Three-Touch Dialing for Speed Dial locations 100-300:  
1. Press the first digit.  
2. Press the second digit.  
3. Press and hold the third digit for approximately two seconds.  
(The display confirms that the number has been dialed when it  
shows “Calling...”.)  
Speed dialing is not available when you are roaming; when you are  
roaming off the network provided to you, you must always dial using  
eleven digits (1 + area code + number).  
Note:  
Section 2A: Your Phone - The Basics  
27  
     
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, symbols, and numbers whenever you are prompted to  
enter text (for example, when adding a Phone Book entry or when  
sending email and SMS Text Messages).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press  
.
2. Select a character input mode:  
T9 (English) to enter characters using predictive  
T9 Text Input (see page 28).  
Alpha to enter characters by tapping the keypad  
(see page 29).  
Symbol to enter symbols (see page 30).  
Number to enter numbers (see page 30).  
Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your phone by pressing keys just  
once per letter. (To select the T9 (English) mode when entering text,  
see “Selecting a Character Input Mode” above.)  
T9 Text Input analyzes the letters you enter using an intuitive word  
database and creates a suitable word. (The word may change as you  
type.) If the word you want does not display after you have entered  
all the letters, press  
to scroll through additional word  
selections. To accept a word and insert a space, press  
.
If you make a mistake, press to erase a single character. Press  
to delete an entire entry.  
and hold  
To enter text using T9:  
1. From the text entry screen (for example, a new event in  
scheduler), press and select T9 (English).  
2. Use your keypad to enter the new event. (For example, to  
enter “Meeting”, press  
once,  
twice,  
once,  
once, once, and  
once.)  
Section 2A: Your Phone - The Basics  
28  
           
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad, select the Alpha mode  
(see “Selecting a Character Input Mode” on page 28). Press the  
corresponding key repeatedly until the desired character appears.  
By default, the first letter of the first word is capitalized and  
following letters are lowercase.  
To enter text using Alpha:  
1. From a text entry screen (for example, a phone book entry),  
press  
2. Use your keypad to enter the contact's name. (For example, to  
enter "Bill", press twice, three times, three  
times, and three times again.)  
Characters scroll in the following order:  
and select Alpha.  
. , @ 1 ? ! * # /  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0
Space  
Shift  
After a character is entered, the cursor automatically advances to the  
next space after two seconds or when you enter a character on a  
different key.  
Section 2A: Your Phone - The Basics  
29  
   
Entering Numbers and Symbols  
To enter numbers:  
Select the Number mode and press the appropriate key. (See  
“Selecting a Character Input Mode” on page 28.)  
To enter symbols:  
Select the Symbol mode. (See “Selecting a Character Input  
Mode” on page 28.) To enter a symbol, press the appropriate  
key indicated on the display.  
Section 2A: Your Phone - The Basics  
30  
   
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Sound Settings  
Display Settings  
Location Settings  
Airplane Mode  
TTY Use  
Phone Setup Options  
Using the menu options available on your SPH-a680, you can customize  
your phone to sound, look, and operate just the way you want it to. This  
section describes how you can change your phone’s settings to best  
suit your needs. Take a few moments to review these options and to  
adjust or add settings that are right for you.  
Section 2B: Controlling Your Phone’s Settings  
31  
 
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages. You can  
assign ringer types to individual phone book entries, types of calls,  
Scheduler entries, and types of messages.  
Single Tones are non-polyphonic traditional style ring tones.  
Ring Tones include a variety of standard ringer types.  
Melodies includes a variety of standard musical melodies.  
Downloaded Ringers can be downloaded right to your phone.  
(See “Downloading Ringers, Screen Savers and Games” on page  
146 and “Ringers” on page 152.)  
Vibrate alerts you to calls or messages without disturbing others.  
To select vibrate mode, press the volume key down while your  
phone is in idle mode until Vibrate is selected.  
Selecting Ringer Types for Voice Calls  
Your phone provides a variety of ringer options that allow you to  
customize your ring and volume settings. These options allow you to  
identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Press  
2. Press  
3. Press  
4. Press  
5. Press  
for Settings.  
for Sounds.  
for Ringer Type.  
for Voice Calls.  
for With Caller ID or  
for No Caller ID.  
6. Press the navigation button left or right to select Single Tones,  
Ring Tones, Melodies, or Downloaded ringers.  
7. Press the navigation button down and then left or right to  
select the desired Ringer.  
8. Press  
to Save and exit.  
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
32  
       
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press  
2. Press  
3. Press  
4. Press  
5. Press  
for Settings.  
for Sounds.  
for Ringer Type.  
for Messages.  
for Voicemail,  
for Text Message, or  
for  
Picture Mail.  
6. Press the navigation button left or right to select Single Tones,  
Ring Tones, Melodies, or Downloaded ringers.  
7. Press the navigation button down and then left or right to  
select the desired Ringer.  
8. Press  
to Save and exit.  
Selecting Ringer Types for Scheduled Alerts  
To select a ringer type for scheduled alerts:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Sounds.  
for Ringer Type.  
for Schedule.  
5. Press the navigation button left or right to select Single Tones,  
Ring Tones, Melodies, or Downloaded ringers.  
6. Press the navigation button down and then left or right to  
select the desired Ringer.  
7. Press  
to Save and exit.  
Selecting Ringer Type for Roam Ringer  
To select a ringer type for incoming roam calls:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Sounds.  
for Ringer Type.  
for Roam Ringer.  
5. Select Normal or Distinctive and press  
.
Section 2B: Controlling Your Phone’s Settings  
33  
   
Selecting a Key Tone  
Your phone offers a number of options for selecting the audible  
tones accompanying a key press.  
There are three different tones available:  
Normal - Normal key beeps are heard when a button is pressed.  
Piano - Piano polyphonic tones are heard when a key is pressed.  
Beep - Polyphonic beep tones are heard when you press a key.  
To select a key tone:  
1. Press  
for Settings.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Key Tone.  
for Tone Type.  
5. Press the navigation key up or down to select the desired  
tone type.  
6. Press  
to Save.  
Key Tone Volume  
To adjust the key tone volume:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Sounds.  
for Key Tone.  
for Tone Level.  
5. Press the navigation key right to increase or left to decrease the  
volume.  
6. Press  
to Save.  
Section 2B: Controlling Your Phone’s Settings  
34  
 
Selecting Tone Length  
Your phone offers a number of options for selecting the audible  
tones accompanying a key press. Longer tone lengths may be better  
for tone recognition when dialing voicemail or other automated  
systems.  
To select a key tone:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Sounds.  
for Tone Length.  
4. Select Short or Long and press  
.
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your needs and  
your environment.  
To adjust the ringer, key beep, or earpiece volume:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Sounds.  
for Ringer Volume.  
for Calls, for Messages, or  
for Alarms.  
5. Press the navigation key left or right until the desired volume  
level is selected and press to Save and exit.  
You can adjust the ringer volume in standby mode (or the earpiece  
volume during a call) by using the volume key on the side of your phone.  
Tip:  
Section 2B: Controlling Your Phone’s Settings  
35  
     
Alert Notification  
Your phone can alert you with an audible tone when you change  
service areas, once a minute during a voice call, or when a call has  
been connected.  
The different actions available are:  
Minute Beep - An alert tone is sounded every minute that you are  
connected.  
Service - An alert tone is sounded when you come in or out of  
your coverage area.  
Connect - An alert tone is sounded when you are initially  
connected.  
Signal Fade - An alert tone is sounded when the signal fades and  
the connection is lost.  
Power On/Off - An alert tone is sounded when your phone is  
powered On or Off.  
Flip Sound - An alert is sounded when the flip is opened or  
closed.  
To enable or disable alert sounds:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Sounds.  
for Alerts.  
4. Press:  
for Minute Beep.  
for Service.  
for Connect.  
for Signal Fade.  
for Power On/Off.  
for Flip Sound.  
5. Select On or Off using the navigation key and press  
.
Section 2B: Controlling Your Phone’s Settings  
36  
 
Application Volume  
This setting allows you to control the default volume and vibrate  
settings in downloaded applications on your phone. When the  
application is opened, the default setting is enabled and you can  
adjust the volume setting by using the volume keys located on the  
side of the handset.  
To set up the Application Volume:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Sounds.  
for App. Volume.  
4. Press:  
for Sound.  
for Vibrate.  
5. Press the navigation key left or right to select a desired volume  
level or up or down to select on or off for vibrate.  
6. Press  
to save.  
Silence All  
There may be times when you need to silence your phone entirely.  
The phone’s Silence All option allows you to mute all sounds  
without turning your phone off.  
To activate Silence All:  
Press and hold the volume key down in standby mode.  
(The screen will display “Silence All.”)  
To deactivate Silence All:  
Press the volume key up repeatedly to select a desired  
volume level.  
Section 2B: Controlling Your Phone’s Settings  
37  
   
Display Settings  
Changing the Text Greeting  
The text greeting can be up to fourteen characters and is displayed  
on your phone’s screen in standby mode. You may choose to display  
a custom greeting or you may display the phone's default greeting  
on the screen.  
To display or change your custom greeting:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Display.  
for Greeting.  
4. Select Custom using the navigation key and press  
5. Press and hold to clear the existing greeting.  
.
6. Use the numeric keypad to enter a new custom greeting. (See  
7. Press  
to Save and exit.  
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
To display your phone’s default greeting:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Display.  
for Greeting.  
4. Select Default using the navigation key and press  
.
Section 2B: Controlling Your Phone’s Settings  
38  
       
Changing the Backlight Time Length  
The backlight setting lets you select how long the display screen and  
keypad are backlit after any key press is made.  
To change the backlight setting:  
1. Press  
2. Press  
3. Press for  
4. Press  
for Settings.  
for Display.  
Backlight.  
for Main Display,  
for Keypad, or  
for  
Pwr Save Mode.  
5. Use the navigation key to select Flip Open, 30 seconds,  
15 seconds, 8 seconds for the Main Display. Flip Open, 30  
seconds, 15 seconds, 8 seconds, or Off for Keypad; or On or Off  
for Pwr Save Mode.  
6. Press  
to Save.  
Long backlight settings affect the battery’s talk and standby times.  
Note:  
Changing the Display Screen  
Your new wireless phone offers options for what you see on the  
display screen when in standby mode.  
To change the display images:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Display.  
for Screen Saver.  
for Local Image,  
for Downloads  
for  
My Pictures, or  
for My Videos.  
5. Press the navigation key left or right until the desired image is  
displayed.  
6. Press  
to Save.  
Section 2B: Controlling Your Phone’s Settings  
39  
       
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on your  
display screen.  
To select the display’s menu style:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Display.  
for Menu Style.  
4. Press the navigation key up or down to select Camera  
or Nature and press  
.
Location Settings  
Your wireless phone is equipped with a Location feature for use in  
connection with location-based services that may be available in the  
future.  
The Location feature allows the network to detect your position.  
Turning Location off will hide your location from everyone  
except 911.  
Even if the Location feature is enabled, no service may use your location  
without your express permission.  
Note:  
To enable your phone’s Location feature:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Others.  
for Location. (A brief explanation will display. Use  
your navigation key to scroll through to read the entire text.)  
4. Press the navigation key up or down to select On or Off.  
5. Press  
to Save.  
When the Location feature is on, your phone’s standby screen will  
display the  
display.  
icon. When Location is turned off, the  
icon will  
Section 2B: Controlling Your Phone’s Settings  
40  
     
Airplane Mode  
Airplane Mode allows you to use many of your phone’s features,  
such as Games, Notepad, Voice Memos, etc., when you are in an  
airplane or in any other area where making or receiving calls or data  
is prohibited. When your phone is in Airplane Mode, it cannot send  
or receive any calls or access online information. All incoming calls  
will be sent directly to your voicemail box.  
To set your phone to Airplane Mode:  
1. Press  
for Settings.  
2. Press  
for Airplane Mode. (A brief explanation of Airplane  
Mode will display.)  
3. Press  
to continue.  
4. Press the navigation key up or down to select On or Off and  
press  
.
While in Airplane Mode, your phone’s standby screen will display  
“Phone off.”  
Section 2B: Controlling Your Phone’s Settings  
41  
   
TTY Use  
A TTY (also known as a TDD or Text Telephone), is a telecom-  
munications device that allows people who are deaf or hard of  
hearing, or who have speech or language disabilities, to  
communicate by telephone.  
Your phone is compatible with select TTY devices. Please check  
with the manufacturer of your TTY device to ensure that it supports  
digital wireless transmission. Your phone and TTY device will  
connect via a special cable that plugs into your phone's headset  
jack. If this cable was not provided with your TTY device, contact  
your TTY device manufacturer to purchase the connector cable.  
When establishing your wirelss service, please call Qwest via the  
state Telecommunications Relay Service (TRS) by first dialing  
. Then provide the state TRS with this number:  
866-727-4889.  
To turn TTY Mode on or off:  
1. Press  
TTY Mode will display.)  
. (A brief explanation of  
2. Press again to continue.  
3. Press the navigation key up or down to select Enable TTY or  
Disable TTY and press  
.
In TTY Mode when your headset is plugged in, your phone will display  
the TTY access icon.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY devices connected  
to the headset jack may be impaired.  
911 Emergency Calling  
IMPORTANT  
NOTICE:  
Qwest® recommends that TTY users make emergency calls by  
other means, including Telecommunications Relay Services  
(TRS), analog cellular, and land line communications. Wireless  
TTY calls to 911 may be corrupted when received by public safety  
answering points (PSAPs) rendering some communications  
unintelligible. The problem encountered appears related to TTY  
equipment or software used by PSAPs. This matter has been  
brought to the attention of the FCC, and the wireless industry and  
PSAP community are currently working to resolve this.  
Section 2B: Controlling Your Phone’s Settings  
42  
   
Phone Setup Options  
Shortcut  
Your phone offers you the option of assigning shortcut keys to  
favorite or often-used functions. Pressing the navigation key in the  
proper direction in standby mode will launch your personally  
designated shortcuts.  
To assign a shortcut key:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Launch Pad.  
for Up Key,  
for Down Key,  
for Left Key, or  
for Right Key.  
4. Press the navigation key up or down to select one of the  
following functions:  
Phone Book  
Voice Memo  
Scheduler  
Messaging  
Voice Dial  
Ringer Type  
Downloads  
Display  
Alarms  
Calculator  
Web  
Inbox  
Send Text  
5. Press to  
Save.  
Section 2B: Controlling Your Phone’s Settings  
43  
   
Call Answer Mode  
You can determine how to answer incoming calls on your phone,  
whether you want to be required to press  
key, or simply to open the phone.  
, to press any number  
To set call answer mode:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Others.  
for Call Answer and select one of the following:  
Any Key  
Talk Key  
Flip Open  
4. Press  
to Save.  
Auto-Answer Mode  
You may set your phone to automatically pick up incoming calls  
when connected to an optional hands-free car kit or headset.  
To set Auto-Answer mode:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Others.  
for Auto Answer.  
4. Press the navigation key up or down to select Yes or No.  
5. Press to Save.  
Display Language  
You can choose to display your phone’s onscreen menus in English  
or in Spanish.  
To assign a language for the phone’s display:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Others.  
for Language.  
4. Press the navigation key up or down to select English or  
Español.  
5. Press  
to Save.  
Section 2B: Controlling Your Phone’s Settings  
44  
       
Section 2C  
Setting Your Phone’s Security  
In This Section  
Accessing the Security Menu  
Using Your Phone’s Lock Feature  
Restricting Calls  
Using Special Numbers  
Erasing the Phone Book  
Erasing Downloads  
Erasing Pictures  
Resetting Your Phone  
Resetting Your Picture Account  
SM  
Security Features for PCS Vision  
By using the security settings on your phone, you receive peace of mind  
without sacrificing flexibility. This section will familiarize you with your  
phone’s security settings. With several options available, you can  
customize your phone to meet your personal needs.  
Section 2C: Setting Your Phone’s Security  
45  
 
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Press  
for Settings.  
for Security.  
2. Press  
3. Enter your lock code. (The security menu is displayed.)  
If you can’t recall your lock code, try using the last four digits of either  
your Social Security number or phone number or try 0000. If none of  
these work, call Qwest WirelessTM Repair at 1-888-879-0611.  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming calls or  
make calls to 911, Qwest Wireless Repair, or special numbers.  
To lock your phone:  
1. From the Security menu, press  
2. Highlight Lock Now and press  
To Lock on Power-Up  
for Lock Phone.  
.
1. From the Security menu, press  
for Lock Phone.  
2. Using the navigation key, select On Power-Up and  
press  
.
Unlocking Your Phone  
To unlock your phone:  
1. Press  
.
2. Enter your lock code.  
Section 2C: Setting Your Phone’s Security  
46  
             
Locking Picture/Video  
To turn on or off picture/video lock:  
1. From the Security menu, press  
for Lock Pic/Video.  
2. Press the navigation key up or down to select on or off and  
press  
.
Changing the Lock Code  
To change your lock code:  
1. From the Security menu, press  
2. Enter your new lock code and press  
for Change Lock.  
.
3. Re-enter your new lock code and press  
.
Calling in Lock Mode  
You can place calls to 911, Qwest Wireless Repair, and your special  
numbers when in lock mode. (For information on special numbers,  
see “Using Special Numbers” on page 49.)  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or  
Qwest Wireless Repair, enter the phone number and press  
.
Section 2C: Setting Your Phone’s Security  
47  
     
Restricting Calls  
There may be occasions when you want to limit the numbers your  
phone can call or from which it can receive calls. You can use the  
Restrict Calls setting to do just that. (The Restrict Calls setting does  
not apply to 911 or Qwest Wireless Repair.)  
You can select one of the following options:  
Allow all - Allows all calls to be made without any restrictions.  
(Default setting.)  
PBook Only - Allows you to call only the entries saved in the  
phone book. You can receive incoming calls from anyone.  
Special# Only - Allows you to call only the three numbers stored  
in the Special# section in the Security menu. You can receive  
incoming calls from anyone.  
To restrict calls:  
1. Press  
for Settings.  
for Others.  
2. Press  
3. Press  
for Restriction and enter the lock code using the  
keypad.  
4. Press  
for Outgoing Call.  
5. Press the navigation key up or down to select Allow all, PBook  
Only, or Special# Only and press  
.
Section 2C: Setting Your Phone’s Security  
48  
   
Using Special Numbers  
Special numbers are important numbers that you have designated as  
being “always available.You can call and receive calls from special  
numbers even if your phone is locked.  
You can save three special numbers in addition to your Phone Book  
entries (the same number may be in both directories).  
To add or replace a special number:  
1. From the Security menu, press  
for Special #.  
2. Select entry one, two, or three and press  
.
3. Enter the number using the keypad.  
4. Press  
to Save.  
There are no Speed Dial options associated with special numbers.  
Note:  
Erasing the Phone Book  
You can quickly and easily erase all of the contents of your  
Phone Book.  
To erase all the names and phone numbers in your Phone Book:  
1. From the Security menu, press  
2. Press the navigation key up to select Yes and press  
3. Press the navigation key up to select Yes again to confirm and  
press to permanently delete.  
for Erase Pbook.  
.
Section 2C: Setting Your Phone’s Security  
49  
       
Erasing Downloads  
This option deletes all saved downloaded content from the phone,  
including games, ringers, screen savers, and applications.  
To erase your downloads:  
1. From the Security menu, press  
for Erase Downloads.  
2. Press the navigation key up and select Yes.  
3. If you are certain you wish to erase all downloaded content,  
press  
.
Erasing Pictures  
You can quickly and easily delete all pictures currently saved in  
your phone.  
To erase your pictures:  
1. From the Security menu, press  
2. Press the navigation key up and select Yes.  
3. Press  
for Erase Pic/Video.  
.
Section 2C: Setting Your Phone’s Security  
50  
       
Resetting Your Phone  
Resetting the phone restores all the factory defaults, including the  
ringer types, display settings, Call History, Messaging folders, and  
the Scheduler. The Phone Book, Picture/Video folders, and voice  
memos are not affected.  
To reset your phone:  
1. From the Security menu, press  
2. Press the navigation key up and select Yes.  
3. Press  
for Reset Phone.  
.
4. Press the navigation key up again to confirm and  
select Yes.  
5. Press  
to reset.  
Resetting Your Picture Account  
This option erases the token (login) information for your Sprint PCS  
Picture Mail account.  
To reset your account:  
1. From the Security menu, press  
2. Press the navigation key up and select Yes.  
3. Press to reset.  
for Reset Picture Account.  
Section 2C: Setting Your Phone’s Security  
51  
   
SM  
Security Features for Sprint PCS Vision  
Enabling and Disabling Sprint PCS Vision Services  
You can disable Sprint PCS Vision services without turning off your  
phone; however, you will not have access to all Sprint PCS Vision  
services, including Web and messaging. Disabling Sprint PCS Vision  
will avoid any charges associated with Sprint PCS Vision services.  
While signed out, you can still place or receive phone calls, check  
voicemail, and use other voice services. You may enable Sprint PCS  
Vision services again at any time.  
To disable Sprint PCS Vision services:  
1. Press  
2. Press  
3. Press  
for Settings.  
for PCS Vision.  
for Enable/Disable PCS Vision.  
4. Read the PCS information message and press  
.
5. Select Disable Vision or Enable Vision and press  
to Save.  
Net Guard  
The Net Guard option allows you to be prompted each time you  
connect to Sprint PCS Vision services. When you access Vision, a  
screen is displayed with the following two choices:  
Connect  
Always Auto-Connect  
If you select Connect, you are connected to Sprint PCS Vision  
services and you are prompted again the next time you sign in. If  
you select Always-Auto-Connect, you are connected automatically  
each time you sign in to Sprint PCS Vision services.  
To set Net Guard:  
1. Press  
2. Press  
3. Press  
for Settings.  
for PCS Vision.  
for Net Guard.  
4. Press the navigation key up or down to select On or Off.  
5. Press to Save.  
Section 2C: Setting Your Phone’s Security  
52  
         
Updating Your Sprint PCS Vision Profile  
The data profile keeps all your user name and login information  
which allows you to connect to Sprint PCS Vision services. It may  
become necessary to update the profile to maintain peak efficiency.  
To update your profile:  
1. Press  
2. Press  
3. Press  
for Settings.  
for PCS Vision.  
for Update PCS Vision Profile.  
Your phone will connect to the browser and update your Vision  
profile. When the update is finished, the idle screen is displayed.  
Section 2C: Setting Your Phone’s Security  
53  
   
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Controlling Roaming Charges Using Call Guard  
Roaming is the ability to make or receive calls when you’re off the  
network provided to you. Your new dual-band/tri-mode wireless phone  
works anywhere on the network provided to you and allows you to  
roam on other analog and 1900 and 800 MHz digital networks where  
we’ve implemented roaming agreements with other carriers.  
This section explains how roaming works as well as special features that  
let you manage your roaming experience.  
Section 2D: Controlling Your Roaming Experience  
54  
   
Understanding Roaming  
Recognizing Icons on the Display Screen  
Your phone’s display screen always lets you know when you’re off the  
network provided to you and whether your phone is operating in  
analog or digital mode. The following chart indicates what you’ll see  
depending on where you’re using your phone.  
Roaming  
Indicator  
Analog Indicator  
Your Home Network  
Other Digital Networks  
Analog Networks  
Analog Roam  
Remember, when you are using your phone off the network provided to  
you, always dial numbers using 11 digits (1 + area code + number).  
Tip:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality and  
security will be similar to the quality you receive when making calls  
on the network provided to you. However, you may not be able to  
access certain features, such as Sprint PCS Vision.  
Section 2D: Controlling Your Roaming Experience  
55  
   
Roaming on Analog Networks  
When you roam on analog networks, you will experience a similar  
quality provided by other analog carriers today. Although some  
features, such as Sprint PCS Vision, will be unavailable, you can still  
make and receive calls and access voicemail. If you are accustomed  
to digital service, you may notice some of the following differences  
when using analog service:  
You are more likely to experience static, cross-talk, fade-out, and  
dropped calls.  
Some features which are standard on the network provided to  
you, such as Call Waiting, Sprint PCS Vision, and direct  
international dialing, are unavailable.  
Though callers can leave voicemail messages while you are  
roaming, you may not receive notification until you return to  
your network. (See “Checking for Voicemail Messages While  
Roaming” on page 57.)  
There are security and privacy risks (eavesdropping and cloning)  
that exist with conventional analog services today.  
Your battery’s charge will deplete more quickly and you will  
need to recharge it more often when you use your phone for  
analog roaming.  
If you’re on a call when you leave the network provided to you and enter  
an area where roaming is available (whether digital or analog), your call  
is dropped. If your call is dropped in an area where you think network  
service is available, turn your phone off and on again to reconnect to  
your network.  
Note:  
When using your phone in analog mode, the phone may feel warm. This  
is normal for analog operation.  
Section 2D: Controlling Your Roaming Experience  
56  
 
Checking for Voicemail Messages While Roaming  
When you are roaming off the network provided to you, you may  
not receive on-phone notification of new voicemail messages.  
Callers can still leave messages, but you will need to periodically  
check your voicemail for new messages if you are in a roaming  
service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1+area code+your wireless phone number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your pass code at the prompt and follow the voice  
prompts.  
When you return to your network, voicemail notification will  
resume as normal.  
Section 2D: Controlling Your Roaming Experience  
57  
 
Setting Your Phone’s Roam Mode  
Your phone allows you to control your ability to roam. By using the  
Roaming menu option, you can determine which signals your phone  
accepts.  
Set Mode  
Choose from three different settings on your dual-band/tri-mode  
phone to control your roaming experience.  
To set your phone’s roam mode:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Others.  
for Roaming.  
for Set Mode.  
5. To select an option, highlight it and press  
.
Automatic: Searches for alternative wireless networks when  
network service is not available.  
Analog: This setting forces the phone to seek an analog  
roaming system. The previous setting (Digital or Automatic)  
is restored the next time the phone is turned on.  
Digital: Lets you make and receive calls only on the network  
provided to you and prevents roaming on other networks.  
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
Section 2D: Controlling Your Roaming Experience  
58  
   
ControllingRoamingChargesUsingCallGuard  
Your phone has two ways of alerting you when you are roaming off  
the network provided to you: the onscreen roaming icon and Call  
Guard. Call Guard makes it easy to manage your roaming charges by  
requiring an extra step before you can place or answer a roaming  
call. (This additional step is not required when you make or receive  
calls while on the network provided to you.)  
To turn Call Guard on or off:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Others.  
for Roaming.  
for Call Guard.  
5. Highlight On or Off and press  
. (A message confirming your  
choice will display briefly.)  
Voice Dialing and Speed Dialing are not available when you are  
roaming with Call Guard enabled.  
Note:  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
. (You can also initiate a call from the  
Phone Book, Call History, or Messaging.)  
2. A message is displayed indicating that roaming rate applies.  
Press  
To answer incoming roaming calls with Call Guard on:  
1. Press . (A message will appear notifying you that roaming  
charges will apply.)  
to place the call.  
2. Press  
to accept and answer the call.  
If the Call Guard feature is set to On, you need to take extra steps  
to make and receive roaming calls, even if you have selected the  
Reminder:  
Section 2D: Controlling Your Roaming Experience  
59  
     
Section 2E  
Navigating Through Menus  
In This Section  
Menu Navigation  
Menu Structure  
Viewing the Menus  
Every function and feature of your SPH-a680 by Samsung can be accessed  
through an onscreen menu. This section is a road map to using your  
wireless phone. Please take a few moments to learn your way around  
and you’ll find your phone easier to use.  
Section 2E: Navigating Through Menus  
60  
 
Menu Navigation  
The navigation key on your phone allows you to scroll through  
menus quickly and easily. The scroll bar at the right of the menu  
keeps track of your position in the menu at all times.  
To navigate through a menu, simply press the navigation key up or  
down. If you are in a first-level menu, such as Settings, you may also  
navigate to the next or previous first-level menu by pressing the  
navigation key right or left.  
Menu Structure  
Selecting Menu Items  
As you navigate through the menu, menu options are highlighted.  
Select any numbered option by simply pressing the corresponding  
number on the phone’s keypad. You may also select any item by  
highlighting it and pressing  
.
For example, if you want to view your last incoming call:  
1. Press  
for Call History.  
2. Press  
for Incoming Calls.  
Backing Up Within a Menu  
To go to the previous menu:  
Press  
.
To return to standby mode:  
Press  
.
Section 2E: Navigating Through Menus  
61  
       
Viewing the Menus  
Menu Diagram  
The following list outlines your phone’s menu structure:  
1: Call History  
1: Missed Calls  
2: Outgoing Calls  
3: Incoming Calls  
4: Erase History  
1: Missed Calls  
2: Outgoing Calls  
3: Incoming Calls  
4: All Calls  
2: Phone Book  
1: Find  
1: By Name  
2: By Group  
3: By Entry  
2: Add New Entry  
3: Group Setting  
1: Family  
2: Friends  
3: Colleague  
4: VIPs  
4: My Phone #  
5: Services  
1: Account Info  
2: Customer Care  
3: Dir Assist  
3: Messaging  
1: Send Message  
1: Send Text  
2: Send Picture  
3: Send Video  
2: Text Message  
1: Inbox  
2: Outbox  
3: Drafts  
4: Send Text  
3: Picture Mail  
1: Inbox  
Section 2E: Navigating Through Menus  
62  
     
2: Send Picture  
3: Send Video  
4: Voicemail  
1: Call Voicemail  
2: Details  
3: Clear Envelope  
5: Settings  
1: Notification  
1: Message and Icon  
2: Icon Only  
2: Sending Options  
1: Priority  
1: Normal  
2: Urgent  
2: Call Back #  
1: None  
2: Phone Number (xxx-xxx-xxxx)  
3: Other  
3: Preset Messages  
1: Can’t talk right now. Send me a message.  
2: Call me  
3: Where are you?  
4: Can you pick up  
5: Meet me at  
6: Let’s get lunch.  
7: The meeting has been cancelled.  
8: I’ll be there at  
9: What time does it start?  
10: I love you!  
11: [Empty]  
12: [Empty]  
13: [Empty]  
14: [Empty]  
15: [Empty]  
16: [Empty]  
17: [Empty]  
18: [Empty]  
19: [Empty]  
20: [Empty]  
4: Message Alerts  
1: Ringer Volume  
2: Ringer Type  
1: Voicemail  
2: Text Message  
Section 2E: Navigating Through Menus  
63  
3: Picture Mail  
3: Reminder  
1: Off  
2: Once  
3: Every 2 min  
5: Save in Outbox  
1: Yes  
2: No  
4: Picture/Video  
1: Camera  
2: Camcorder  
3: My Pictures  
1: In Camera  
2: Saved to Phone  
4: My Videos  
1: In Camcorder  
2: Saved to Phone  
5: Online Albums  
1: View Albums  
2: Upload Picture  
3: Upload Video  
6: Account Info  
7: Settings  
1: Shutter Sound  
1: Shutter 1  
2: Shutter 2  
3: Shutter 3  
4: Shutter 4  
5: Shutter 5  
6: Shutter 6  
7: Say Cheese  
8: Off  
2: Auto Erase  
1: On  
2: Off  
3: Picture Resolution  
1: High:640*480  
2: Med:320*240  
3: Low:160*120  
4: Picture Quality  
1: Fine  
2: Normal  
3: Economy  
5: Cam. Key Guard  
Section 2E: Navigating Through Menus  
64  
1: On  
2: Off  
6: Status Bar  
1: On  
2: Off  
5: Downloads  
1: Games  
1: Get New  
2: WildWest Blackjack  
3: JAMDAT Bowling  
4: Universal Monsters Dracula  
2: Ringers  
1: Get New  
3: Screen Savers  
1: Get New  
4: Applications  
1: Get New  
2: Weathernews  
3: RealOne Trial  
4: MobiTV Trial  
5: MapQuest Demo  
6: Web  
7: Tools  
1: Voice Memo  
1: Record  
2: Review  
3: Erase All  
1: Yes  
2: No  
2: Today  
3: Scheduler  
4: World Time  
5: Alarm Clock  
1: Alarm #1  
2: Alarm #2  
3: Alarm #3  
6: Task List  
7: Memo Pad  
8: Calculator  
9: Countdown  
0: Set Time (displayed when there is no time information.)  
8: Settings  
1: Display  
1: Menu Style  
Section 2E: Navigating Through Menus  
65  
1: Camera  
2: Nature  
2: Screen Saver  
1: Local Image  
1: Butterfly  
2: Flower  
3: World Time  
4: Calendar  
5: Launch Pad  
6: Digital Clock  
2: Downloads  
3: My Pictures  
4: My Videos  
3: Incoming Call  
1: With Caller ID  
1: No Image  
2: Downloads  
3: My Pictures  
4: My Videos  
2: No Caller ID  
1: No Image  
2: Downloads  
3: My Pictures  
4: My Videos  
4: Greeting  
1: Default  
2: Custom  
5: Backlight  
1: Main Display  
1: Flip Open  
2: 30 seconds  
3: 15 seconds  
4: 8 seconds  
2: Keypad  
1: Flip Open  
2: 30 seconds  
3: 15 seconds  
4: 8 seconds  
5: Off  
3: Pwr Save Mode  
1: On  
2: Off  
6: External LCD  
1: Style  
Section 2E: Navigating Through Menus  
66  
1: Digital  
2: Analog 1  
3: Analog 2  
4: Analog 3  
5: Analog 4  
6: Analog 5  
7: Analog 6  
8: Analog 7  
9: My Pictures  
7: Service LED  
1: On  
2: Off  
2: Sounds  
1: Ringer Volume  
1: Calls  
2: Messages  
3: Alarms  
2: Ringer Type  
1: Voice Calls  
1: With Caller ID  
2: No Caller ID  
2: Messages  
1: Voicemail  
2: Text Message  
3: Picture Mail  
3: Schedule  
4: Roam Ringer  
1: Normal  
2: Distinctive  
3: Alerts  
1: Minute Beep  
1: On  
2: Off  
2: Service  
1: On  
2: Off  
3: Connect  
1: On  
2: Off  
4: Signal Fade  
1: On  
2: Off  
5: Power On/Off  
1: On  
Section 2E: Navigating Through Menus  
67  
2: Off  
6: Flip Sound  
1: On  
2: Off  
4: Key Tone  
1: Tone Type  
1: Normal  
2: Piano  
3: Beep  
2: Tone Level  
5: Tone Length  
1: Short  
2: Long  
6: App. Volume  
1: Sound  
2: Vibrator  
1: On  
2: Off  
3: PCS Vision  
1: Enable/Disable PCS Vision  
2: Net Guard  
1: On  
2: Off  
3: Update PCS Vision Profile  
4: Voice Dial  
1: Adapt Digits  
2: Reset Digits  
1: Yes  
2: No  
3: Set Active  
1: Talk Only  
2: Talk and Flip  
4: Choice List  
1: Digit Dial  
1: Yes  
2: No  
2: Name Dial  
1: Yes  
2: No  
3: Phone Book  
1: Yes  
2: No  
5: Help  
5: Security  
Section 2E: Navigating Through Menus  
68  
1: Lock Phone  
1: Unlocked  
2: On Power-Up  
3: Lock Now  
2: Lock Pic/Video  
1: On  
2: Off  
3: Change Lock  
4: Special #  
1: Empty  
2: Empty  
3: Empty  
5: Erase Pbook  
1: Yes  
2: No  
6: Erase Downloads  
1: Yes  
2: No  
7: Erase Pic/Video  
1: Yes  
2: No  
8: Reset Phone  
1: Yes  
2: No  
9: Reset Picture Account  
1: Yes  
2: No  
6: Airplane Mode  
1: On  
2: Off  
7: Launch Pad  
1: Up Key  
1: Phone Book  
2: Voice Memo  
3: Scheduler  
4: Messaging  
5: Voice Dial  
6: Ringer Type  
7: Downloads  
8: Display  
9: Alarms  
10: Calculator  
11: Web  
12: Inbox  
Section 2E: Navigating Through Menus  
69  
13: Send Text  
2: Down Key  
1: Phone Book  
2: Voice Memo  
3: Scheduler  
4: Messaging  
5: Voice Dial  
6: Ringer Type  
7: Downloads  
8: Display  
9: Alarms  
10: Calculator  
11: Web  
12: Inbox  
13: Send Text  
3: Left Key  
1: Phone Book  
2: Voice Memo  
3: Scheduler  
4: Messaging  
5: Voice Dial  
6: Ringer Type  
7: Downloads  
8: Display  
9: Alarms  
10: Calculator  
11: Web  
12: Inbox  
13: Send Text  
4: Right Key  
1: Phone Book  
2: Voice Memo  
3: Scheduler  
4: Messaging  
5: Voice Dial  
6: Ringer Type  
7: Downloads  
8: Display  
9: Alarms  
10: Calculator  
11: Web  
12: Inbox  
13: Send Text  
8: Others  
Section 2E: Navigating Through Menus  
70  
1: Abbrev. Dial  
1: On  
2: Off  
2: Pbook Match  
1: On  
2: Off  
3: Restriction  
1: Outgoing Call  
1: Allow all  
2: PBook Only  
3: Special# Only  
4: Call Answer  
1: Any Key  
2: Talk Key  
3: Flip Open  
5: Auto Answer (Car Kit/Headset)  
1: Yes  
2: No  
6: Language  
1: English  
2: Español  
7: Roaming  
1: Set Mode  
1: Automatic  
2: Analog  
3: Digital  
2: Call Guard  
1: On  
2: Off  
8: Location  
1: On  
2: Off  
9: Game Pad  
1: Get Device  
2: Key Remap  
1: Cursor Key  
1: Up Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
Section 2E: Navigating Through Menus  
71  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
2: Down Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
3: Left Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
Section 2E: Navigating Through Menus  
72  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
4: Right Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
2: Fire Key  
Section 2E: Navigating Through Menus  
73  
1: A Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
2: B Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
Section 2E: Navigating Through Menus  
74  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
3: C Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
4: D Key  
1: Game Launch  
2: Up Key  
3: Down Key  
4: Left Key  
5: Right Key  
6: Camera Key  
7: WEB Launch  
8: OK Key  
9: Talk Key  
10: Back Key  
11: End Key  
12: Menu Key  
13: #1 Key  
14: #2 Key  
15: #3 Key  
16: #4 Key  
17: #5 Key  
Section 2E: Navigating Through Menus  
75  
18: #6 Key  
19: #7 Key  
20: #8 Key  
21: #9 Key  
22: #0 Key  
23: Star Key  
24: Pound Key  
3: Other Key  
1: Start Key  
1: Game Launch  
2: Camera Key  
3: WEB Launch  
4: OK Key  
5: Talk Key  
6: Back Key  
7: End Key  
8: Menu Key  
9: #1 Key  
10: #2 Key  
11: #3 Key  
12: #4 Key  
13: #5 Key  
14: #6 Key  
15: #7 Key  
16: #8 Key  
17: #9 Key  
18: #0 Key  
19: Star Key  
20: Pound Key  
2: Menu Key  
1: Game Launch  
2: Camera Key  
3: WEB Launch  
4: OK Key  
5: Talk Key  
6: Back Key  
7: End Key  
8: Menu Key  
9: #1 Key  
10: #2 Key  
11: #3 Key  
12: #4 Key  
13: #5 Key  
14: #6 Key  
15: #7 Key  
16: #8 Key  
Section 2E: Navigating Through Menus  
76  
17: #9 Key  
18: #0 Key  
19: Star Key  
20: Pound Key  
9: Phone Info  
1: Phone Number  
2: Icon Glossary  
3: Version  
4: Advanced  
InUse Menu  
1: Mute/Unmute  
2: Call History  
3: Phone Book  
4: 3-Way Call  
5: Messaging  
6: Voice Memo  
7: Tools  
8: Phone Info  
Section 2E: Navigating Through Menus  
77  
Section 2F  
Managing Call History  
In This Section  
Viewing History  
Call History Options  
Making a Call From Call History  
Saving a Phone Number From Call History  
Prepending a Phone Number From Call History  
Erasing Call History  
The Call History keeps track of incoming calls, calls made from your  
wireless phone, and missed calls. This section guides you through  
accessing and making the most of your Call History.  
Section 2F: Managing Call History  
78  
 
Viewing History  
You’ll find the Call History feature very helpful. It is a list of the last  
20 phone numbers (or Phone Book entries) for calls you placed,  
accepted, or missed. Call History makes redialing a number fast and  
easy. It is continually updated as new numbers are added to the  
beginning of the list and the oldest entries are removed from the  
bottom of the list.  
Each entry contains the phone number (if it is available) and Phone  
Book entry name (if the phone number is in your Phone Book).  
Duplicate calls (same number and type of call) may only appear  
once on the list.  
To view a Call History entry:  
1. Press  
for Call History.  
2. Press  
- or -  
for Missed Calls. (The Missed Calls list will display.)  
Press  
for Outgoing Calls. (The Outgoing Calls list will  
display.)  
- or -  
Press  
for Incoming Calls. (The Incoming Calls list  
will display.)  
3. To view an entry, highlight it and press  
.
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
Section 2F: Managing Call History  
79  
   
Call History Options  
For additional information and options on a particular call, highlight  
a Call History entry and press  
date of the call. By pressing  
options:  
. This feature displays the time and  
, you can select from the following  
Talk  
Save, Show Entry  
Prepend  
Erase  
You can also view the next Call History entry by pressing the navigation  
key right or view the previous entry by pressing the navigation key left.  
Tip:  
Making a Call From Call History  
To place a call from Call History:  
1. Press  
for Call History.  
2. Select Missed Calls  
, Outgoing Calls  
, or  
Incoming Calls  
.
3. Highlight the entry you want to call and press  
to dial the  
number.  
You cannot make calls from Call History to entries identified as No ID or  
Restricted.  
Note:  
Section 2F: Managing Call History  
80  
       
Saving a Phone Number From Call History  
Your phone can store up to 300 Phone Book numbers. Phone Book  
entries can store up to a total of six phone numbers, and each  
entry’s name can contain up to 20 characters.  
To save a phone number from Call History:  
1. Press  
2. Highlight the desired entry in the Missed, Outgoing, or  
Incoming Call History and press  
3. Press to save the number.  
for Call History.  
.
—or—  
Press  
(Save) to save the number.  
4. Follow the onscreen prompts to complete the entry. (See  
After you have saved the number, the new Phone Book entry is  
displayed.  
You cannot save phone numbers already in your Phone Book or from  
calls identified as No ID or Restricted.  
Note:  
Prepending a Phone Number From Call History  
If you need to make a call from Call History and you happen to be  
outside your local area code, you can add the appropriate prefix by  
prepending the number.  
To prepend a phone number from Call History:  
1. Press  
2. Highlight the desired entry in the Missed, Outgoing, or  
Incoming call history and press  
3. Press to Prepend the number.  
4. Use the keypad to enter the desired numbers.  
5. Press to call.  
for Call History.  
.
Section 2F: Managing Call History  
81  
     
Erasing Call History  
To erase individual Call History entries, see “Call History Options”  
on page 80.  
To erase Call History:  
1. Press  
for Call History.  
2. Press  
for Erase History.  
Press  
to erase Missed Calls.  
to erase Outgoing Calls.  
to erase Incoming Calls.  
to erase All Calls.  
Press  
Press  
Press  
3. Using the navigation key, highlight Yes, and press  
.
Section 2F: Managing Call History  
82  
   
Section 2G  
Using the Phone Book  
In This Section  
Adding a New Phone Book Entry  
Finding Phone Book Entries  
Adding a Phone Number to a Phone Book Entry  
Editing a Phone Book Entry’s Phone Number  
Assigning Speed Dial Numbers  
Selecting a Ringer Type for an Entry  
Secret Phone Book Entries  
Dialing Qwest Services  
Now that you know the basics that make it easier to stay in touch with  
people and information, you’re ready to explore your phone’s more  
advanced features. This section explains how to use your phone’s  
Phone Book and helps you make the most of your contacts and time  
when you are trying to connect with the important people in your life.  
Section 2G: Using the Phone Book  
83  
   
Adding a New Phone Book Entry  
Your phone can store up to 300 Phone Book numbers. Phone Book  
entries can store up to a total of six phone numbers, and each  
entry’s name can contain up to 20 characters.  
To add a new entry:  
1. Enter a new phone number and press  
2. Press for Add New Entry.  
3. Select the Type using the navigation key and press  
4. Enter the name using the keypad and press  
5. Press to Save.  
.
.
.
After you have saved the number, the new Phone Book entry is  
displayed.  
Finding Phone Book Entries  
There are several ways to display your Phone Book entries: by name,  
by speed dial number, by group, and by voice dial recognition.  
Follow the steps outlined in the sections below to display entries  
from the Phone Book menu.  
Finding Names  
To find Phone Book entries by name:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Press the navigation key left or right to search by Name, Entry,  
or Group.  
4. Once the desired option is highlighted, press the navigation  
key down.  
5. Enter the first few letters or entry # to locate the desired entry.  
6. Scroll to highlight the name and press  
to make the call.  
Section 2G: Using the Phone Book  
84  
       
Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial locations:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Press the navigation key to the right until By Entry is  
highlighted.  
4. Enter the entry or speed dial location number.  
Finding Group Entries  
To find entries designated as part of a group:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Press the navigation key to the right until By Group is  
highlighted.  
4. Press the navigation key down once to highlight the group  
selection. Press the navigation key left or right to select the  
desired group.  
AddingaPhoneNumbertoaPhoneBookEntry  
To add a phone number to an entry:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Select the desired entry and press  
4. Press to edit the entry.  
5. Press the navigation key down until the desired label is  
selected and press to edit.  
6. Enter the phone number using the keypad and press  
7. Press to Save.  
.
.
Editing a Phone Book Entry’s Phone Number  
To edit an entry’s phone number:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
Section 2G: Using the Phone Book  
85  
     
3. Select the desired entry and press  
.
4. Press the navigation key down until the desired phone number  
is selected and press  
to edit.  
5. Press and hold  
to erase the entire number or press once  
to erase just the last number.  
6. Enter the new number using the keypad and press  
.
7. Press  
to Save.  
Assigning Speed Dial Numbers  
Your phone can store up to 300 phone numbers in speed dial  
locations. For details on how to make calls using speed dial  
numbers, see “Using One-Touch/Two-Touch/Three Touch Speed  
Dialing” on page 27.  
Speed dial numbers can be assigned when you add a new Phone  
Book entry, when you add a new phone number to an existing entry,  
or when you edit an existing number.  
To assign a Speed Dial number to a new phone number:  
1. Add a phone number to a new or to an existing Phone Book  
entry (see “Adding a New Phone Book Entry” on page 84 or  
“Adding a Phone Number to a Phone Book Entry” on page 85).  
2. Highlight Entry and press  
3. Press the navigation key left or right or enter an available speed  
dial location using the keypad and press to Save.  
.
Section 2G: Using the Phone Book  
86  
   
Selecting a Ringer Type for an Entry  
You can assign a ringer type to a Phone Book entry so you can  
identify the caller by the ringer type. (See “Ringer Types” on  
page 32.)  
To select a ringer type for an entry:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Select the desired entry and press  
4. Press to edit the entry.  
5. Press the navigation key down until Default Ringer is selected  
and press to edit.  
.
6. Press the navigation key to the right and highlight the desired  
Ringer Category.  
7. Press the navigation key down.  
8. Press the navigation key to the left or right to highlight and  
listen to the desired Ringer and press  
.
9. Press  
to Save.  
Secret Phone Book Entries  
You can hide an entry’s phone number(s) and require your lock  
code to edit the entry by making it secret. The entry name is still  
displayed, but the entry’s phone numbers are replaced with  
“(SECRET).”  
To make an entry secret:  
1. Press  
for Phone Book.  
for Find.  
2. Press  
3. Select the desired entry and press  
4. Press to edit the entry.  
.
5. Press the navigation key down until Secret is selected.  
6. Press the navigation key left or right until Secret-ON is  
displayed in the Secret field and press  
to Save.  
To make an entry public:  
Section 2G: Using the Phone Book  
87  
     
1. Display a Phone Book entry.  
2. Press  
to edit the entry.  
3. Enter your lock code.  
4. Press the navigation key down until Secret is selected.  
5. Press the navigation key left or right until Secret-OFF is  
displayed in the Secret field and press  
to Save.  
If you can’t recall your lock code, try using the last four digits of either  
your Social Security number or phone number or try 0000. If none of  
these work, call Qwest WirelessTM Repair at 1-888-879-0611.  
Tip:  
Dialing Qwest Services  
Your Phone Book is preprogrammed with contact numbers for various  
services.You must be in digital mode to access services provided by  
Qwest.  
To dial a service:  
1. Press  
for Phone Book.  
for Services.  
2. Press  
Press  
for Account Info.  
for Customer Care.  
for Dir Assist.  
Press  
Press  
3. Press  
.
Section 2G: Using the Phone Book  
88  
 
Section 2H  
Personal Organizer  
In This Section  
Using Your Phone’s Scheduler  
Using Your Phone’s Alarm Clock  
Using Your Phone’s Memo Pad  
Using Your Phone’s Tools  
World Time  
Countdown  
Your SPH-a680 by Samsung is equipped with several personal information  
management features that help you manage your busy lifestyle. This  
section shows you how to use these features to turn your phone into a  
time management planner that helps you keep up with your contacts,  
schedules, and commitments. It takes productivity to a whole new level.  
Section 2H: Personal Organizer  
89  
   
Using Your Phone’s Scheduler  
Adding an Event to the Scheduler  
Your Scheduler helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press  
for Tools.  
2. Press for  
3. Press  
Scheduler.  
for Add New.  
4. Enter the event description using the keypad and  
press  
.
5. Enter the Start Time and Date using the keypad. (Press  
AM or for PM.)  
for  
6. Enter the End Time and Date using the keypad.  
7. Press the Navigation key left or right and select one of the  
following:  
No Alarm  
On Time  
10min before  
30min before  
1Hr before  
8. Press to  
Save.  
To access the phone’s main menu, press (Menu) from standby mode.  
Note:  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Section 2H: Personal Organizer  
90  
     
Event Alerts  
There are several ways your phone alerts you of scheduled events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
By flashing the LED.  
To select the ringer:  
1. Press  
for Settings.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Ringer Type.  
for Schedule.  
5. Press the navigation key left or right to select the desired ringer  
category.  
6. Press the navigation key down and then left or right to select  
the desired ringer or melody.  
7. Press  
to Save.  
Viewing Events  
To view your scheduled events:  
1. Press  
for Tools.  
2. Press  
for Today. (A list of the events scheduled for the day  
are displayed.)  
Erasing a Day’s Events  
To erase a scheduled day’s events:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Today.  
to Erase All.  
4. Highlight Yes using the navigation key and press  
to confirm.  
Section 2H: Personal Organizer  
91  
     
Erasing Events  
To delete individual events:  
1. Press  
for Tools.  
for Scheduler.  
2. Press  
3. Highlight the desired day of the event being deleted.  
4. Press for View.  
5. Press the navigation key up or down to select the desired  
event.  
6. Press  
to Erase the event.  
7. Highlight Yes with the navigation key and press  
to confirm.  
Erasing All Events  
To delete all scheduled events:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Scheduler.  
for Erase All.  
4. Highlight Yes with the navigation key and press  
to confirm.  
Section 2H: Personal Organizer  
92  
   
Using Your Phone’s Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Alarm Clock.  
,
, or  
to select an Alarm.  
4. Press the navigation key left or right and select On.  
5. Press the navigation key down once and enter the alarm time.  
(Press  
for AM or  
for PM.)  
6. Press the navigation key down once to select the desired  
ringer. (Cycle through the ringers by pressing the navigation  
key left or right.)  
7. Press the navigation key down once to select the alarm  
frequency.  
8. Press the navigation key left or right and select one of the  
following options:  
Daily  
Once  
Mon to Fri  
Sat & Sun  
9. Press  
to Save.  
Section 2H: Personal Organizer  
93  
   
Using Your Phone’s Memo Pad  
Your phone has a built-in memo pad you can use to compose and  
store reminders and notes to help keep you organized.  
To compose a note:  
1. Press  
for Tools.  
2. Press  
for Memo Pad.  
3. If there are no existing memos, the New Memo screen is  
automatically displayed. If there are no existing memos saved,  
press  
for Add New.  
4. Enter up to 64 characters in the memo and press  
to Save.  
To read a saved note:  
1. Press  
for Tools.  
2. Press  
for Memo Pad.  
3. Highlight the desired memo using the navigation key and press  
to view.  
To delete saved notes:  
1. Press  
for Tools.  
2. Press  
for Memo Pad.  
3. Highlight the desired memo using the navigation key and press  
for Erase.  
4. Select Yes and press  
to confirm the deletion.  
Section 2H: Personal Organizer  
94  
   
Using Your Phone’s Tools  
In addition to helping you be more efficient and organized, your  
wireless phone offers useful and entertaining tools.  
Playing Games  
To play a game on your phone:  
1. Press  
for Downloads.  
for Games.  
2. Press  
3. Press the navigation key up or down to highlight the desired  
game and press to play.  
You can also download games to your phone. (See “Games” on  
Note:  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press  
for Tools.  
2. Press  
for Calculator  
3. Enter a number with the keypad. (Press  
to insert a  
decimal point and/or  
to make the number negative or  
positive.)  
4. Use your navigation key to select a mathematical function:  
Left to Subtract  
Right to Multiply  
Up to Add  
Down to Divide  
5. Enter the next number using the keypad.  
6. Press  
to view the results.  
Section 2H: Personal Organizer  
95  
       
World Time  
World Time displays what time it is in twenty-four different time  
zones around the world together with one or more major cities,  
states, regions, or countries in a time zone.  
To access world time:  
1. Press  
for Tools.  
2. Press  
for World Time.  
3. Press the navigation key left, right, up, or down to display the  
different time zones.  
4. Press  
to turn DST (Daylight Savings Time) On  
or Off.  
Countdown  
Countdown allows you to enter a future date and time into the  
phone and then see the amount of days, hours, and minutes until  
that time is reached.  
To set up a new countdown:  
1. Press  
for Tools.  
2. Press  
for Countdown.  
3. If there are no existing countdowns, the New Countdown  
screen is automatically displayed. If there is already a  
countdown entered, press  
for Add New.  
4. Enter a name using the keypad and press  
.
5. Enter the Input time and date values and press  
to Save.  
To view a countdown:  
1. Press  
for Tools.  
2. Press  
for Countdown.  
3. Press the navigation key up or down to highlight the desired  
countdown and press  
.
When viewing an existing countdown, press the navigation key left or  
right to cycle between the other countdown entries.  
Tip:  
Section 2H: Personal Organizer  
96  
   
Section 2I  
Using Your Phone’s Voice Services  
In This Section  
Activating Voice Recognition  
Using Digit Dial  
Using Name Dial  
Using Name Lookup  
Phone Status Information  
Managing Voice Memos  
Your phone’s Voice Services let you place calls using your voice, store  
voice reminders, check phone status and record memos right on your  
phone. This section includes easy-to-follow instructions on using voice-  
activated dialing and managing voice memos.  
Section 2I: Using Your Phone’s Voice Services  
97  
 
Activating Voice Recognition  
Voice recognition allows you to say commands to perform common  
functions supported by your phone. There is no voice training  
required to use the voice recognition feature. You simply say the  
pre-designated command displayed on your screen in a normal tone  
of voice to perform the desired function.  
To activate voice recognition:  
1. Press the navigation key left or press and hold  
. (The phone  
prompts you to say a voice command.)  
2. Wait for the beep and then say one of the following commands:  
Digit Dial  
Name Dial  
Voice Memo  
Phone Book  
My Phone #  
Status  
When it recognizes one of these commands, the phone launches the  
associated application. If the phone does not hear a command  
within approximately eight seconds, it de-activates voice  
recognition without taking any action.  
If you want to use a different button to activate voice recognition, press  
for Launch Pad. On this menu, you can change button  
assignments, including the button used to launch "Voice Dial," which is  
the voice recognition application.  
Note:  
Section 2I: Using Your Phone’s Voice Services  
98  
   
Using Digit Dial  
Digit Dial allows you to dial any valid 7 or 10 digit North American  
phone number by speaking the number naturally, without pausing  
between the digits.  
Tips for using Digit Dial:  
Digit Dial works best in quieter environments.  
When saying a number, speak at a normal speed and say each  
digit clearly. There is no need to pause between digits.  
The phone recognizes the digits one, two, three, four, five, six,  
seven, eight, nine, zero, and oh. The phone does not recognize  
numbers such as "one eight hundred" for "1-800." Instead, say  
"one-eight-zero-zero."  
The phone recognizes only valid 7 or 10 digit North American  
phone numbers.  
If your phone does not usually recognize you correctly when you  
are using Digit Dial, try adapting Digit Dial to your voice, which  
can significantly improve accuracy for some speakers. (See  
To place a call using Digit Dial:  
1. Activate voice recognition by pressing the navigation key left.  
(The phone prompts you for a command.)  
2. Say Digit Dial. (The phone prompts you to say the number.)  
3. Say a valid 7 or 10 digit North American phone number  
naturally and clearly.  
If desired, you can say the number "1" before the area code. This is not  
required; the call is made both ways.  
Note:  
4. If the phone asks you, "Did You Say," followed by the correct  
number, say "Yes." (You can also select the correct number  
from those displayed on the screen by pressing  
on the  
correct number. The phone will then dial the number.)  
Section 2I: Using Your Phone’s Voice Services  
99  
 
5. If the phone asks you, "Did You Say," followed by an incorrect  
number, say No. (If there are other alternatives, the phone will  
prompt you with the next one. You can also press the  
navigation key up or down to select the correct number from  
the Choice List, and then press  
to dial.)  
In some cases, the phone might ask you to repeat a number. Make sure  
that the number is a valid 7 or 10 digit North American phone number,  
and then say the number again. If the number isn't valid, or if the phone  
still doesn't understand the number on the second try, it will not place  
the call.  
Note:  
Enabling/Disabling Digit Dial Choice Lists  
You can customize whether the Digit Dial feature displays the list of  
top voice recognition choices or automatically dials the first  
number, without displaying a choice list.  
To enable or disable choice lists for Digit Dial:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Voice Dial.  
for Choice List.  
for Digit Dial.  
5. Press the navigation key up or down to select Yes or No and  
press  
.
Adapting Digit Dial  
Digit Dialing is speaker independent, which means that no training  
or adaptation is required. Some users with heavy accents or unusual  
voice characteristics may find difficulty in achieving high accuracy  
with speaker independent Digit Dialing, so the Adapt Digits feature  
allows users to dramatically improve the digit accuracy through  
adaptation. Users who get acceptable digit recognition accuracy will  
find no additional benefit to performing the Adapt Digit adaptation.  
After you adapt Digit Dial, your phone will be customized to your  
voice. Other people will not be able to use Digit Dial on your phone  
unless they reset the phone to factory defaults.  
Section 2I: Using Your Phone’s Voice Services  
100  
   
ONLY adapt Digit Dial if the system is frequently mis-recognizing your  
speech. You can always restore the system to its original factory setting.  
Note:  
Adaptation involves recording several digit sequences to teach the  
system your voice. The adaptation process takes about 3 minutes.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before starting to speak.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of digits, or if  
there is an unexpected noise that spoils the recording, you can  
say or select No when the prompt asks, “Did the recording sound  
OK?” You will then be prompted to re-record the sequence.  
To adapt Digit Dial to your voice:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Voice Dial.  
for Adapt Digits. (The phone displays the first  
digit sequence.)  
4. When you are ready to start recording, press  
. (The phone  
prompts you to say the first sequence of digits.)  
5. Wait for the beep, and then repeat the digits using a normal  
tone of voice. (The phone plays back your recording and asks  
you if the recording sounds "OK.")  
If the recording sounds OK (no mistakes and no  
background noises), say Yes.  
If you need to re-record the digits to fix any problems, say  
No. (The phone then prompts you to say the digits again.)  
6. Wait for the beep, and then record the digits again. (Repeat this  
step until you are satisfied with the recording.)  
7. After confirming that the recording sounds OK, repeat the  
recording process with the next set of digits. (After six sets of  
digits, the phone will ask you whether you want to do more  
adaptation. Answer Yes.)  
Section 2I: Using Your Phone’s Voice Services  
101  
8. Repeat steps 4-7 for another six sets of digits. (After the sixth  
set of digits, you will be half-way through the session and the  
phone will ask “More Adapatation?”)  
9. Select OK to continue for six more sets of digits, or press  
for partial adaptation. When you are finished with a full  
session, you will reach a screen that reads, “Adaptation  
Complete.”  
It is recommended that you perform the complete adaptation of Digit Dial  
at least once to achieve the maximum benefit of this feature. If a partial  
adaptation is performed, you can always return later and resume the  
process from the half-way point.  
Note:  
Resetting Digit Dial Adaptation  
To erase any adaptation and reset Digit Dial to its original state:  
1. Press  
2. Press  
3. Press  
for Settings.  
for Voice Dial.  
for Reset Digits.  
4. Press the navigation key up or down to select Yes and  
press  
.
Section 2I: Using Your Phone’s Voice Services  
102  
Using Name Dial  
For best results with Name Dial enter first and last names in your  
phone book, avoid using abbreviations, and make sure the names  
are spelled correctly. Name Dial automatically voice-activates every  
contact in your Phone Book without the need to record or "train"  
names before using them. With Name Dial you can dial any person  
in your Phone Book by saying that person's name.  
To place a call using Name Dial:  
1. Activate voice recognition by pressing the navigation key left.  
(The phone prompts you for a command.)  
2. Say Name Dial. (The phone prompts you to say a name.)  
3. Say the full name of the person you want to call, exactly as it is  
entered in your Phone Book. (The phone plays the name  
through the earpiece and displays it on the screen.)  
If the Phone Book contains only one number for the name,  
the phone automatically dials that number.  
If the name that you spoke has more than one number  
associated with it, the phone displays the different  
locations (Home, Work, Mobile, Pager, Fax) and asks you  
which one to dial. Say one of the location names and the  
phone will dial the number for the location you specified.  
Enabling/Disabling Name Dial Choice Lists  
You can customize whether the Name Dial feature displays a list of  
choices for names that sound alike, or brings up information for the  
first recognized name without displaying a choice list.  
To enable or disable choice lists for Name Dial:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Voice Dial.  
for Choice List.  
for Name Dial.  
Section 2I: Using Your Phone’s Voice Services  
103  
     
5. Press the navigation key up or down to select Yes or No and  
press . (When choice lists are enabled for Name Dial, after  
you say the name, the phone will display one or more names  
on the screen and prompt you to confirm the name  
you spoke.)  
If the phone says, "Did you say," followed by the correct  
name, say Yes.  
If the phone says, "Did You Say," followed by an incorrect  
name, say No. The phone will prompt you with the next  
name, if there is one. If there are no more names, the  
phone will say "Sorry, No Match Found," and will not place  
a call.  
You can also choose a name from the choice list manually. Use the  
Note:  
navigation key to highlight the name, and then press  
to select it.  
Section 2I: Using Your Phone’s Voice Services  
104  
Using Name Lookup  
Name Lookup lets you retrieve contact information for any person in  
your Phone Book by saying the full name of the person.  
To retrieve information using Name Lookup:  
1. Activate voice recognition by pressing the navigation key left.  
(The phone will prompt you for a command.)  
2. Say Phone Book. (The phone will prompt you to say the name.)  
3. Say the full name of the person, exactly as it is entered in your  
Phone Book. (The phone will play the name it recognized  
through the earpiece, and then open the contact information  
for that name.)  
Enabling/Disabling Name Lookup Choice Lists  
You can customize whether the Name Lookup feature displays a list  
of choices for names that sound alike, or brings up information for  
the first recognized name without displaying a choice list.  
To enable or disable choice lists for Name Lookup:  
1. Press  
2. Press  
3. Press  
4. Press  
for Settings.  
for Voice Dial.  
for Choice List.  
for Phone Book.  
5. Press the navigation key up or down to select Yes or No and  
press . (When choice lists are enabled for Name Lookup,  
after you say the name, the phone will display one or more  
names on the screen and prompt you to confirm the name  
you spoke.)  
If the phone says, "Did You Say," followed by the correct  
name, say Yes.  
If the phone says, "Did You Say," followed by an incorrect  
name, say No. The phone then prompts you with the next  
name, if there is one. If there are no more names, the  
phone will say "Sorry, No Match Found."  
Section 2I: Using Your Phone’s Voice Services  
105  
     
You can also choose a name from the choice list manually. Press the  
navigation key up or down to highlight the name, and then press  
select it.  
Note:  
to  
Phone Status Information  
The voice recognition Status option gives you an update on your  
phone's service, signal strength, and battery level.  
To retrieve your phone's status information:  
1. Press the navigation key left or press and hold  
to activate  
voice recognition. (The phone prompts you to say a voice  
command.)  
2. Wait for the beep and say Status.  
3. Say Coverage, Signal Strength, or Battery Status when  
prompted. (The following chart outlines the status responses.)  
No Coverage - When handset is scanning.  
Coverage  
Provider Coverage - Handset is on your provider’s system.  
Network Coverage - Handset is on a non-roam system.  
Digital Roam - Handset is on a digital roam system.  
Analog Roam - Handset is on a analog roam system.  
High - Number of bars displayed is 4.  
Good - Number of bars displayed is 2/3.  
Low - Number of bars displayed is 0/1.  
No Signal - Handset is scanning for system.  
Signal Strength  
Battery Status  
High - Number of bars displayed in the battery icon is 3.  
Medium - Number of bars displayedinthebatteryiconis2.  
Low - Number of bars displayed in the battery icon is 1.  
Empty - Low battery alert.  
Section 2I: Using Your Phone’s Voice Services  
106  
 
Managing Voice Memos  
You can use your phone’s Voice Services to record brief memos to  
remind you of important events, phone numbers, or grocery list items.  
Recording Voice Memos  
To record a voice memo:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Voice Memo.  
for Record. (The phone prompts you to start  
recording after the beep.)  
4. Wait for the beep and then start speaking. (As it is recording,  
the phone displays a countdown timer that shows how many  
seconds are left for recording.)  
5. To pause the memo, press  
. (When a memo is paused, press  
again to resume recording.)  
6. To finish recording, press  
.
To record a conversation during a phone call:  
1. During a call, press  
for Voice Memo. (A one minute  
counter is displayed on the screen to indicating the amount of  
time a single voice memo can be recorded.)  
2. Press  
during the countdown to pause and restart  
the memo.  
3. Press  
or select Finish to end the recording prior to the  
countdown completion  
A total of 10 minutes in 10 separate memos can be recorded and saved.  
Individual memos can record up to 60 seconds of audio.  
Note:  
Section 2I: Using Your Phone’s Voice Services  
107  
     
Reviewing and Erasing Memos  
To play the voice memos you have recorded:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Voice Memo.  
for Review. (The phone displays a list of saved  
memos, with the first one selected.)  
4. Select a memo and press  
.
or —  
Press the number corresponding to the memo you want to  
review. (The phone replays the memo.)  
To pause the memo during replay, press  
Press again to resume replaying the memo.  
To erase an individual memo:  
.
1. Follow the steps above to display the list of saved memos.  
2. Select the memo to erase.  
3. Press  
for Erase.  
4. Press the navigation key up to select Yes and press  
.
.
To erase all voice memos:  
1. Press  
2. Press  
3. Press  
for Tools.  
for Voice Memo.  
for Erase All.  
4. Press the navigation key up to select Yes and press  
Section 2I: Using Your Phone’s Voice Services  
108  
   
Section 2J  
Using Your Phone’s Built-in Camera  
In This Section  
The built-in camera on your SPH-a680 by Samsung gives you the ability to  
take full-color digital pictures, view your pictures using the phone’s  
display, and instantly share them with your family and friends. It’s fun and  
as easy to use as a traditional point-and-click camera: just take a  
picture, view it on your phone’s display, and send it from your phone  
to up to ten people.  
This section explains the features and options of your phone’s built-in  
camera.  
Section 2J: Using Your Phone’s Built-in Camera  
109  
   
Taking Pictures  
Taking pictures with your phone’s built-in camera is as simple as  
choosing a subject, pointing the lens, and pressing a button. You can  
activate camera mode and take pictures whether the phone is open  
or closed.  
To take a picture with the phone open:  
1. Press  
for Picture/Video.  
for Camera.  
2. Press  
To activate camera mode, you can also press the camera button twice  
or just press the side camera button (see illustration on page 8).  
Shortcut:  
3. Using the phone’s main LCD as a viewfinder, aim the camera  
lens at your subject.  
4. Press the side camera button (  
) until the shutter sounds.  
(Make sure the camera is steady.)  
To take a picture with the phone closed:  
1. Press and hold  
located on the side of the handset to activate  
the camera.  
2. Point the camera lens at your subject. (You can check the  
picture framing through the external display screen.)  
When taking a picture with the phone closed, the subject image appears  
in reverse on the external display. The captured image will not be saved  
in reverse.  
Note:  
3. Press  
4. Press  
to take the picture.  
again to return to camera mode.  
Section 2J: Using Your Phone’s Built-in Camera  
110  
   
Image Resolution  
Your full-color digital camera can take pictures in three different  
modes. Each of the modes allow you to increase the zoom multiple  
levels, depending on the picture quality setting. This allows you to  
get a closer view of the subject or scenery being photographed.  
The following image resolutions are available:  
High: This is the highest resolution setting available for this  
camera, thus allowing you the most image detail. Images taken at  
the high setting require more memory to save than the other two  
modes. The zoom feature is available using the navigation key.  
Medium: The medium setting allows you to take good quality  
images without using too much memory. The zoom feature is  
available using the navigation key.  
Low: The low setting allows you to take average quality images.  
You can save the most images in memory using this setting. The  
zoom feature is available using the navigation key.  
Picture Settings  
There are several settings associated with the full-color digital  
camera. These settings allow you to customize how the camera  
operates when taking pictures.  
The settings are:  
Shutter Sound: The shutter sound allows you to select between 7  
different shutter sounds or turn off the sound completely. The  
shutter sound is heard when you take a picture.  
Auto-Erase: If the auto erase function is On, the pictures stored  
in your phone’s memory are automatically deleted after they are  
uploaded to an online album.  
Picture Resolution: This setting allows you to select the desired  
resolution of the image. The available sizes are:  
High:640*480  
Med:320*240  
Low:160*120  
Picture Quality: The quality allows you to select between Fine,  
Normal, and Economy. These settings reflect the image quality  
settings for the pictures.  
Camera Key Guard: Allows you to lock the side camera button to  
avoid taking accidental pictures with the flip closed.  
Section 2J: Using Your Phone’s Built-in Camera  
111  
Status Bar: Displays icons associated with the different picture or  
video settings available on your handset. These icons are not  
included in the final picture.  
To access the picture settings:  
1. Press  
for Picture/Video.  
for Settings.  
2. Press  
3. Select from the following options:  
for Shutter Sound  
for Auto Erase  
for Picture Resolution  
for Picture Quality  
for Cam. Key Guard  
for Status Bar.  
Creating Your Sprint PCS Picture Mail Password  
The first time you use any of the picture management options  
involving the Sprint PCS Picture Mail Website, you will need to  
establish a Sprint PCS Picture Mail password through your phone.  
This password will also allow you to sign in to the Sprint PCS Picture  
Mail Website at http://pictures.qwest.com to access and manage your  
uploaded pictures and albums.  
To create your Sprint PCS Picture Mail password:  
1. Press  
for Picture/Video.  
2. Press  
for Online Albums.  
3. Select Upload Picture and press  
.
4. Highlight the desired image using the navigation key and press  
the camera key on the front of the phone.  
5. Press  
to upload.  
To select more than one image, highlight the image and press the  
camera button on the front of the phone. Highlight the second image and  
press the camera button again. Repeat this process until all desired  
images are selected.  
Tip:  
6. Press  
again to upload.  
Section 2J: Using Your Phone’s Built-in Camera  
112  
   
7. Enter a four- to eight-digit password and press  
. (You may  
be prompted to confirm your password.)  
8. Please wait while the system creates your account.  
Write down your Sprint PCS Picture Mail password and keep it in a  
secure place.  
Tip:  
Once you have received confirmation that your account has been  
successfully registered, you may upload and share pictures and  
access the Sprint PCS Picture Mail Website.  
Camera Mode Options  
Camera options allow you to set up options associated with taking  
pictures. When you are in Camera mode, press  
following options:  
to display the  
Flash: Allows you to turn the flash always on or off when taking a  
picture. Also allows you to turn the flash on for just one picture  
or keep the flash always on. To get the best picture quality, do  
not move the phone when the flash is on.  
Self Timer: Allows you to configure a timer for 5 or 10 seconds.  
This feature can also be turned Off.  
Fun Frames: Allows you to select a frame around the image before  
the picture is taken. Press the navigation key left or right to  
select the desired frame. Press  
camera mode.  
to select and return to the  
Multi-Shot: Allows you to configure the camera to take 3, 5, 10,  
or 15 quick pictures depending on the picture quality setting  
when you press  
.
Color Tones: Allows you to select between several different color  
tones including Monochrome (black & white), Sepia, Warm, Cool,  
Fog, Antique, Negative, and Auto by pressing the navigation key  
left or right. When you find the desired tone, press  
.
Brightness: Allows you to set the brightness level automatically  
or manually. If manual is selected, press the navigation key left or  
right to increase or decrease the desired brightness.  
White Balance: Allows you to set up the white balance of the  
camera automatically or manually using the different preset  
modes. The modes available are:  
Auto: Automatically adjusts the lighting.  
Section 2J: Using Your Phone’s Built-in Camera  
113  
   
Sunny: Decreases the light sensitivity for taking pictures in  
full or mostly sunny conditions.  
Cloudy: Increases light sensitivity for taking pictures under  
cloudy conditions.  
Tungsten: Adjusts the white balance to match inside lighting  
conditions displayed using common household light bulbs.  
Fluorescent: Adjusts the white balance to match inside  
lighting conditions displayed using common fluorescent  
lighting.  
Manual: Allows you to adjust the white balance settings  
manually.  
My Pictures: Displays the pictures that have already been saved.  
Camcorder: Switches to the camcorder mode.  
Setting the Self-timer  
To activate the Self-timer and get yourself in on the picture:  
1. With the phone open and in Camera mode, press  
to select  
Options.  
2. Press  
3. Using the navigation key, highlight the length of delay you  
want the timer to use (5 or 10 seconds) and press  
4. Press to start the timer. (A timer is displayed in the lower  
for Self Timer.  
.
left portion of the main LCD during the Self Timer countdown  
and the phone starts beeping.)  
5. Get ready for the picture. (When the timer is down to 3  
seconds, a tone is heard and the Self-timer icon will turn red.)  
To deactivate the Self Timer, highlight (Off) and press  
Note:  
To cancel the Self Timer after it has started:  
.
Press  
to Cancel.  
While the Self-timer is active, all keys are disabled except  
and  
,
,
Note:  
.
Section 2J: Using Your Phone’s Built-in Camera  
114  
Sharing Sprint PCS Picture Mail  
Once you’ve taken a picture, you can use the messaging capabilities  
of your SPH-a680 to instantly share it with family and friends. You  
can send a picture to up to ten people at a time using their email  
addresses or their wireless phone numbers.  
Sharing Sprint PCS Picture Mail From Review/Share Mode  
To share Sprint PCS Picture Mail from review/share mode:  
1. Press  
2. Press  
3. Press  
for Camera.  
for My Pictures.  
for In Camera or  
for Saved to Phone.  
4. Highlight the desired image and press the camera button on  
the front of the phone to select. (To select multiple images,  
highlight the image and press the camera key located on the  
navigation key. This places a check mark in the upper right  
corner to indicate that the image has been selected.)  
5. Press  
6. Enter up to 10 mobile phone numbers, email addresses, or  
phone book entries. When finished, press  
7. Press for Next.  
8. To add a Voice Memo, press the navigation key down and press  
for Send.  
.
for Record. Press  
to begin recording or  
to skip and  
not record a voice memo.  
If you select Change, you can also re-record your voice memo.  
Note:  
9. To add a text message, press the navigation key down to select  
a message and press for Change.  
Enter a text message using the keypad.  
Press for different character entry options or preset  
messages.  
Press when finished.  
10. Press for Send.  
Section 2J: Using Your Phone’s Built-in Camera  
115  
     
Phone Book Find Check Boxes  
When entering phone numbers or email addresses for Sprint PCS  
Picture Mail, you can use the Phone Book Find feature to  
automatically enter information from your Phone Book.  
To access the phone book entries:  
1. Press  
2. Press  
3. Press  
for Camera.  
for My Pictures.  
for In Camera or  
for Saved to Phone.  
4. Highlight the desired image and press the camera button on  
the front of the phone to select.  
5. Press  
6. Press the navigation key down to select Phone Book Find and  
press  
7. Press the navigation key up or down to scroll through the  
for Send.  
.
available entries in your Phone Book. Press  
to place a check  
next to the entry.  
The only entries that are displayed in the phone book list are those  
labeled as Mobile or have an Email address associated with them. All  
other labels are filtered out.  
Note:  
8. When finished, press  
of recipients.  
to add the checked entries to the list  
9. Finish steps 7-10 listed under “Sharing Sprint PCS Picture Mail  
Section 2J: Using Your Phone’s Built-in Camera  
116  
Sharing Sprint PCS Picture Mail From Messaging  
You can also share your pictures from your phone’s Messaging menu.  
To share Sprint PCS Picture Mail from the Messaging menu:  
1. Press  
for Messaging.  
Press the navigation key up from standby mode to access the  
Messaging menu.  
Shortcut:  
2. Press  
3. Press  
for Picture Mail.  
for Send Picture.  
4. Select From My Pictures and press  
.
5. Highlight the desired picture and press the camera button in  
the center of the navigation key.  
6. Finish steps 7-10 listed under “Sharing Sprint PCS Picture Mail  
Storing Pictures  
Your phone can store pictures in three ways:  
In Camera  
Saved to Phone  
Online Albums  
Images located in In Camera and Saved to Phone can be assigned to  
address book entries, uploaded to online albums, sent to other  
users, or saved for future use.  
When pictures are assigned as your screen saver, they are  
manipulated from their original size to fit the screen.  
Note:  
When you access either location, the following options are available  
when you press the button:  
Upload: Allows you to upload the image to an online album on  
the Web. (Only available in In Camera.)  
Assign: Allows you to assign an image to an address book entry.  
Camera: Launches the Camera mode.  
Erase: Allows you to erase a single or all of the stored images.  
Section 2J: Using Your Phone’s Built-in Camera  
117  
     
Edit Caption: Allows you to edit the default name given to the  
image when the picture was taken.  
Picture Info: Displays detailed information about the image.  
Saved to Phone/In Camera: Allows you to switch between the two  
different locations.  
Expand/Thumbnail: Allows you to change the aspect of the image  
between full screen and thumbnail size.  
In Camera  
Your phone displays a picture immediately after it is taken and stores  
the image in the In Camera folder. Pictures stored in your phone can  
be viewed at any time without connecting to the Web.  
To access the images:  
1. Press  
2. Press  
3. Press  
for Picture/Video.  
for My Pictures.  
for In Camera.  
Saved to Phone  
When pictures are downloaded from the Web or sent from another  
user, they are stored in the phone’s internal memory. These images  
are located in the Saved to Phone menu option.  
To view Saved to Phone images:  
1. Press  
2. Press  
3. Press  
for Picture/Video.  
for My Pictures.  
for Saved to Phone.  
Section 2J: Using Your Phone’s Built-in Camera  
118  
   
Online Albums  
Online Albums are image locations that are saved online and can be  
accessed using Sprint PCS Vision. The locations can be used to save  
images or video clips from your phone.  
To view Online Albums:  
1. Press  
for Picture/Video.  
2. Press  
for Online Albums.  
3. Select View Albums and press  
4. Press for Select Album.  
.
5. Select Pictures Only or Videos Only and press  
.
Managing Sprint PCS Picture Mail  
Using the Sprint PCS Picture Mail Website  
Once you have uploaded pictures from your phone to your online  
Sprint PCS Picture Mail account (see “Sharing Sprint PCS Picture  
personal computer to manage your pictures. From the Sprint PCS  
Picture Mail Website, you can share pictures, edit album titles and  
picture captions, organize and move images, and do much more.  
You will also have access to picture management tools to improve  
and customize your pictures. You’ll be able to lighten, darken, crop,  
add antique effects, add comic bubbles and cartoon effects, and use  
other features to transform your pictures.  
To access the Sprint PCS Picture Mail Website:  
1. From your computer’s Internet connection, go to  
http://pictures.qwest.com.  
2. Enter your wireless phone number and Sprint PCS Picture Mail  
Managing Online Pictures From Your Phone  
You can use your phone to manage, edit, or share pictures you have  
uploaded to the Sprint PCS Picture Mail Website. (See “Sharing  
information about uploading.)  
Section 2J: Using Your Phone’s Built-in Camera  
119  
           
Sharing Online Sprint PCS Picture Mail  
To share an album or picture:  
1. Press  
for Picture/Video.  
2. Press  
for Online Albums.  
3. Select View Albums and press  
.
4. Highlight the desired album and press  
for  
Select Album.  
Accessing Online Picture Options From Your Phone  
1. Select a picture from your online pictures (see “Managing  
2. Press  
for Options.  
3. To select an option, highlight it and press  
.
To access your online Albums options from your phone:  
1. Display the album list in the online pictures menu.  
2. Use your navigation key to select an album (or Inbox).  
3. Press  
for Options.  
4. To select an option, highlight it and press  
.
Select Album: Allows you to select the highlighted album.  
New Album: Allows you to create a new album.  
Album Info: Displays the detailed information associated  
with the album.  
Next: Displays the next 20 albums (if applicable).  
Previous: Displays the previous 20 albums (if applicable).  
Section 2J: Using Your Phone’s Built-in Camera  
120  
   
Taking Video Clips  
The camcorder allows you to capture sound and motion with your  
phone. You can capture up to 20 fifteen second clips using the  
camcorder. The video clips can be sent to other users or uploaded to  
online albums.  
Taking a Video Clip  
Taking a video clip with your phone’s built-in camcorder is as simple  
as choosing a subject, pointing the lens, and pressing a button. You  
can activate Camcorder mode and take video clips whether the  
phone is open or closed.  
To take a Video Clip with the phone open:  
1. Press  
for Picture/Video.  
for Camcorder.  
2. Press  
3. Using the phone’s main LCD as a viewfinder, aim the  
camcorder lens at your subject.  
4. Press  
to begin recording.  
5. Press  
to end the recording early.  
or —  
Press  
to Cancel.  
To take a Video Clip with the phone closed:  
1. With the flip closed, press and hold the camera button  
located on the side of the phone until Camera mode is  
displayed on the outside LCD screen.  
2. Press and hold  
again until Camcorder is displayed at the  
bottom of the outside LCD screen.  
3. To begin recording, press  
and release. (To end the  
again.)  
recording early, press  
4. Open the flip to review the clip or press  
again to record  
another video clip.  
Section 2J: Using Your Phone’s Built-in Camera  
121  
     
Camcorder Options  
There are several options associated with the camcorder:  
Silent Movie: Allows you to turn off the sound when capturing a  
video clip. If this option is on, a silent icon ( ) is displayed on  
screen.  
Movie Light: Allows you to turn on or off the movie light. If this  
option is on, a light icon ( ) is displayed on screen.  
Self Timer: Allows you to use a self timer before capturing a video  
clip. If this option is on, a self timer icon ( ) is displayed on  
screen.  
Color Tones: Allows you to choose a custom color tone for your  
video clip. The available options are:  
Auto: Automatically adjusts the picture for the best color  
quality available.  
Monochrome: Changes the picture to black and white.  
Sepia: Adds a sepia tint to the picture. This is the common  
orange tint that was popular back in early photography.  
Warm: Increases red and orange tints giving a warm color.  
Cool: Increases blue and green tints to give a cool color.  
Fog: Increases the white levels to give a fog appearance.  
Antique: Adds orange highlights for an antique look.  
Negative: Reverses the image for a negative effect.  
Brightness: Allows you to select Auto or Manual. If manual is  
selected, you can adjust the brightness using 10 different levels  
from -5 to +5.  
Section 2J: Using Your Phone’s Built-in Camera  
122  
White Balance: Allows you to select the white balance or lighting  
conditions for the video clip:  
Auto: Automatically adjusts the lighting.  
Sunny: Decreases the light sensitivity for taking pictures in  
full or mostly sunny conditions.  
Cloudy: Increases light sensitivity for taking pictures under  
cloudy conditions.  
Tungsten: Adjusts the white balance to match inside lighting  
conditions displayed using common household light bulbs.  
Fluorescent: Adjusts the white balance to match inside  
lighting conditions displayed using common  
fluorescent lighting.  
Manual: Allows you to manually adjust the white  
balance settings.  
My Videos: Shows video clips that have already been saved in the  
handset.  
Camera: Automatically switches to the camera mode.  
Sharing Video Clips  
Sharing video clips works the same way as sharing images taken  
with the Camera. Once you have saved a video clip, you can send it  
to another user or upload the clip to an online album. For more  
Section 2J: Using Your Phone’s Built-in Camera  
123  
     
Section 3  
Qwest® Service Features  
 
Section 3A  
Qwest Service Features: The Basics  
In This Section  
Using Voicemail  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Now that you’ve mastered your phone’s fundamentals, it’s time to explore  
the calling features that enhance your Qwest wireless service. This  
section outlines your basic Qwest service features.  
Section 3A: Qwest Service Features - The Basics  
125  
 
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically transferred to  
your voicemail, even if your phone is in use or turned off. Therefore,  
you will want to set up your voicemail and personal greeting as soon  
as your phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your pass code.  
Record your greeting.  
Record your name announcement.  
Choose whether to activate One-Touch Message Access (a  
feature that lets you access messages simply by pressing  
and holding  
pass code).  
, bypassing the need for you to enter your  
The voicemail setup process may vary in certain Affiliate areas.  
Note:  
Voicemail Notification  
There are several ways your phone alerts you of a new message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By the LED blinking red.  
By displaying  
at the top of your screen.  
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New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts you and  
prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
.
To display your Missed Log:  
Press  
.
When you are roaming off the network provided to you, you may not  
receive notification of new voicemail messages. It is recommended  
that you periodically check your voicemail by dialing 1 + area code  
+ your wireless phone number. When your voicemail answers,  
Important:  
press ( ) and enter your pass code. You will be charged roaming  
*
rates when accessing voicemail while roaming off the network  
provided to you.  
Your phone accepts messages even when it is turned off. However, you  
are only notified of new messages when your phone is turned on and you  
are in a network service area.  
Note:  
Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or from any  
other touch-tone phone. To dial from your phone, you can either  
speed dial your voicemail or use the menu keys.  
Using One-Touch Message Access  
Press and hold  
. (Follow the system prompts.)  
Using the Menu Keys on Your Phone to Access Your Messages  
1. Press  
for Messaging.  
for Voicemail.  
2. Press  
You are charged for airtime minutes when you are accessing your  
voicemail from your wireless phone.  
Note:  
Section 3A: Qwest Service Features - The Basics  
127  
     
Accessing Voicemail From Another Phone  
1. Dial your wireless phone number.  
2. When your voicemail answers, press  
3. Enter your pass code.  
.
When you call into voicemail you first hear the header information (date,  
time, and sender information) for the message. To skip directly to the  
Tip:  
message, press  
during the header.  
Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening to  
voicemail messages. For further details and menu options, see  
“Voicemail Menu Key” on page 132.  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
Call Back  
Help  
Forward  
Save  
Cancel  
Skip  
Section 3A: Qwest Service Features - The Basics  
128  
Voicemail Options  
Your phone offers several options for organizing and accessing your  
voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail box  
helps you navigate through the voicemail system more quickly by  
shortening the voice prompts you hear at each level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your voicemail  
box contains any new or saved messages, press  
to access  
the main voicemail menu.)  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20 customers.  
1. Press and hold  
to access your voicemail. (If your voicemail  
box contains any new or saved messages, press  
to access  
the main voicemail menu.)  
2. Press  
to change your Personal Options, following the  
system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or delete  
group lists.  
Callback  
Return a call after listening to a message without disconnecting  
from voicemail.  
Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
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129  
     
Voicemail-to-Voicemail Message  
Record and send a voice message to other Qwest Voicemail users.  
1. From the main voicemail menu, press  
to send a message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Qwest Voicemail  
user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,” to other  
Qwest Voicemail users.  
1. After listening to a message, press  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction and  
forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been listened to  
when you send, forward, or reply to other Qwest users.  
1. After you have recorded a message, press  
to indicate you  
are satisfied with the message you recorded.  
2. Press  
to mark receipt requested.  
3. Press  
to send your voicemail message.  
Section 3A: Qwest Service Features - The Basics  
130  
Continue Recording  
When leaving a voice message, you can choose to continue  
recording even after you’ve stopped.  
Before pressing  
to indicate that you are satisfied with the  
message you recorded, press  
to continue recording.  
Extended Absence Greeting  
When your phone is turned off or you are off the network provided  
to you for an extended period, this greeting can be played instead of  
your normal personal greeting.  
1. From the main voicemail menu, press  
for  
Personal Options.  
2. Press  
for Greetings.  
to record an Extended Absence Greeting.  
3. Press  
Clearing the Message Icon  
Your phone may temporarily continue to display the message icon  
after you have checked your voice and text messages.  
To clear the icon from the display screen:  
1. Press  
2. Press  
3. Press  
for Messaging.  
for Voicemail.  
for Clear Envelope.  
4. Press the navigation key up to select Yes and press  
.
Section 3A: Qwest Service Features - The Basics  
131  
   
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use your  
keypad to navigate through the voicemail menu. The following list  
outlines your phone’s voicemail menu structure.  
Listen  
Envelope Information  
Reply  
Advance 8 Seconds  
Replay  
Rewind  
Forward Message  
Erase  
Callback  
Save  
Options  
Send a Message  
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Wireless Phone  
Return to Personal Options Menu  
Administrative Options  
Skip pass code  
Autoplay  
Message Date & Time On/Off  
Change pass code  
Group Distribution List  
Return to Personal Options Menu  
Greetings  
Personal Greetings  
Name Announcement  
Extended Absence Greeting  
Return to Personal Options Menu  
Expert Mode (On/Off)  
Place a Call  
Disconnect  
Section 3A: Qwest Service Features - The Basics  
132  
   
Using Caller ID  
Caller ID allows people to identify a caller before answering the  
phone by displaying the number of the incoming call. If you do not  
want your number displayed when you make a call, just follow these  
easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call Qwest WirelessTM Repair at  
1-888-879-0611.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you of incoming calls by  
sounding two beeps. Your phone’s screen informs you that another  
call is coming in and displays the caller’s phone number (if it is  
available and you are in digital mode).  
To respond to an incoming call while you’re on a call:  
Press  
. (This puts the first caller on hold and answers the  
second call.)  
To switch back to the first caller:  
Press again.  
For those calls where you don’t want to be interrupted, you can  
Tip:  
temporarily disable Call Waiting by pressing 7 0 before placing your  
*
call. Call Waiting is automatically reactivated once you end the call.  
Section 3A: Qwest Service Features - The Basics  
133  
       
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the same  
time. When using this feature, the normal airtime rates will be  
charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
.
2. Once you have established the connection, press  
for  
3-Way Call.  
3. Dial the second number and press  
.
4. When you’re connected to the second party, press  
again to  
begin your three-way call.  
If one of the people you called hangs up during your call, you and  
the remaining caller stay connected. If you initiated the call and are  
the first to hang up, all three callers are disconnected.  
You can also begin a Three-Way Call by displaying a phone number  
stored in your Phone Book, Call History, or Messaging. To call the third  
party, press TALK.  
Tip:  
Call Waiting and Three-Way Calling are not available while roaming off  
the network provided to you.  
Note:  
Section 3A: Qwest Service Features - The Basics  
134  
     
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to another  
phone number – even when your phone is turned off. You can  
continue to make calls from your phone when Call Forwarding is  
activated.  
To activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your future  
calls should be forwarded.  
3. Press  
. (You will see a message and hear a tone to confirm  
the activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will see a message and hear a tone to confirm  
the deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
Section 3A: Qwest Service Features - The Basics  
135  
   
Section 3B  
Sprint PCS VisionSM  
In This Section  
Getting Started With Vision  
Understanding Messaging  
Using SMS Text Messaging  
Downloading Content  
 Accessing Ringers  
 Accessing Screen Savers  
 Exploring the Web  
 Sprint PCS Vision FAQs  
Accessing Games  
SM  
Sprint PCS Vision brings you clarity you can see and hear with advanced  
multimedia services. These features, including text messaging, games,  
downloadable ringers and screen savers, and Web access, are easy to  
learn and use. The rich, colorful graphic experience is visually  
comparable to your home or office computer. Clearly, it’s a whole new  
way to look at wireless.  
This section introduces these advanced services and walks you through  
the necessary steps to start taking advantage of Sprint PCS Vision.  
Section 3B: Sprint PCS Vision  
136  
   
Getting Started With Sprint PCS Vision  
With your SPH-a680 by Samsung and wireless service from Qwest,  
you are ready to start enjoying the advantages of Sprint PCS Vision.  
This section will help you learn the basics of using your Sprint PCS  
Vision services, including managing your User Name, launching a  
Vision connection, and navigating the Web with your hone.  
Your User Name  
When you buy a compatible phone and sign up for service, you're  
automatically assigned a User Name. A User Name is typically your  
10-digit wireless phone number, followed by “@qwest.sprintpcs.com.”  
For example, if your phone number is 555-123-4567, your User  
Name will be [email protected].  
When you use Sprint PCS Vision services, your User Name is  
submitted to identify you to the network. The User Name is also  
useful as a way to personalize Web services, and as an online virtual  
identity.  
Your User Name will be automatically programmed into your  
phone. You don't have to enter it.  
Finding Your User Name  
If you aren't sure what your Sprint PCS Vision User Name is, you can  
easily find it on your phone.  
To find your User Name:  
From standby mode, press  
. (Your User  
Name appears in the Phone Info listing in the Settings menu.  
To access the phone’s main menu, press (Menu) from standby mode.  
Menu items may be selected by highlighting them with the navigation  
key and pressing OK, or you can press the number corresponding to the  
menu item on your keypad.  
Note:  
Section 3B: Sprint PCS Vision  
137  
     
Launching a Sprint PCS Vision Connection  
To launch a Sprint PCS Vision connection:  
1. Press  
for Main Menu.  
2. Press  
for Web. (Your connection will launch and the  
Sprint PCS Vision home page will display.)  
The Sprint PCS Vision Home Page  
While connecting, the following will appear on the screen: Internet -  
Connecting....  
If you had a previous Sprint PCS Vision connection, the last page  
you visited (for example, Messaging or ESPN Top News) will display  
when you launch your browser. When this occurs, you may not see  
the “Connecting...” message when you launch the session. Though  
the browser is open, you are not currently in an active data session -  
that is, no data is being sent or received. As soon as you navigate to  
another page, the active session will launch and you will see the  
“Connecting...” message.  
Section 3B: Sprint PCS Vision  
138  
   
Net Guard  
When you first connect to the Web, the Net Guard will appear to  
confirm that you want to connect. This feature helps you avoid  
accidental connections. You can disable the Net Guard in the future  
by selecting Always Auto-Connect when the Net Guard is displayed.  
To change your Net Guard settings:  
1. Press  
2. Press  
3. Press  
for Settings.  
for PCS Vision.  
for Net Guard.  
4. Press the navigation key up or down to select On or Off.  
5. Press to Save.  
When enabled, the Net Guard appears only once per session. The Net Guard  
does not appear if the phone is merely re-connecting due to a time-out.  
Note:  
Sprint PCS Vision Connection Status and Indicators  
Your phone's display lets you know the current status of your  
connection through indicators which appear at the top of the  
screen. The following symbols are used:  
Your Sprint PCS Vision connection is active (data is being  
transferred); the transmit/receive symbol will blink to indicate  
data transmission. Incoming voice calls go directly to voicemail;  
outgoing voice calls can be made, but the connection will  
terminate.  
Your Sprint PCS Vision connection is dormant (no data is being  
sent or received). Though not currently active, when dormant  
the phone can restart an active connection quickly; voice calls  
can be made and received.  
Your phone is not currently able to access Sprint PCS Vision  
service features.  
If no indicator appears, your phone does not have a current  
Sprint PCS Vision connection. To launch a connection, see  
“Launching a Sprint PCS Vision Connection” on page 138.  
Section 3B: Sprint PCS Vision  
139  
     
Navigating the Web  
Navigating through menus and Websites during a Sprint PCS Vision  
session is easy once you've learned a few basics. Here are some tips  
for getting around:  
Softkeys  
During a Sprint PCS Vision session, the bottom line of your phone's  
display contains one or more softkeys. These keys are shortcut  
controls for navigating around the Web, and they correspond to the  
and  
buttons directly below the phone’s display screen.  
Depending on which Websites you visit, the labels on the softkeys may  
change to indicate their function.  
Tip:  
To use softkeys:  
Press the desired softkey button. (If an additional pop-up menu  
appears when you press the softkey button, select the menu  
items using your keypad [if they’re numbered] or by highlight-  
ing the option and pressing  
.)  
Section 3B: Sprint PCS Vision  
140  
   
Scrolling  
As with other parts of your phone's menu, you'll have to scroll up  
and down to see everything on some Websites.  
To scroll line by line through Websites:  
Press the navigation key up and down.  
To scroll page by page through Websites:  
Press the volume buttons on the side of the phone.  
Selecting  
Once you've learned how to use softkeys and scroll, you can start  
navigating the Web.  
To select on-screen items:  
Use the navigation key to highlight the desired item, then press  
the desired softkey button (or press  
).  
You'll find that the left softkey is used primarily for selecting items.  
This softkey is often labeled “OK.”  
Tip:  
If the items on a page are numbered, you can use your keypad (number  
keys) to select an item. (The tenth item in a numbered list may be  
selected by pressing the 0 key on your phone’s keypad, even though the  
number 0 doesn’t appear on the screen.)  
Links, which appear as underlined text, allow you to jump to  
different Web pages, select special functions, or even place phone  
calls.  
To select links:  
Highlight the link and select the appropriate softkey.  
Section 3B: Sprint PCS Vision  
141  
Going Back  
To go back one page:  
Press the  
key on your phone.  
The  
key is also used for deleting text (like a BACKSPACE key)  
Note:  
when you are entering text.  
Going Home  
To return to the Sprint PCS Vision home page from any other  
Web page:  
Press  
.
Section 3B: Sprint PCS Vision  
142  
Messaging  
Understanding Messaging  
Now you can send and receive text messages right from your  
phone. Messaging allows you to stay connected to friends, family,  
and co-workers 24 hours a day anywhere on the network provided  
to you.  
Message Types  
There are many types of text messaging available on your phone.  
These appear on your screen as Page/Text and include numeric  
messages (pages), Messages, and Mail.  
(Voicemail provides voicemail-to-mailbox messaging. For  
information on using your phone’s voicemail feature, see “Using  
Voicemail” on page 126.)  
Erasing Messages  
To erase messages:  
1. Press  
2. Press  
3. Press  
4. Press  
for Messaging.  
for Text Messages.  
for Inbox.  
and select:  
Erase This: erases the selected message.  
Erase Read: erases the messages that have been read and  
leaves any unread messages in the Inbox.  
Erase All: erases all messages.  
5. Press the navigation key up to select Yes and press  
.
Section 3B: Sprint PCS Vision  
143  
         
Using SMS Text Messaging  
With SMS Text Messaging, you can use a person’s wireless phone  
number to send instant text messages from your phone to their  
messaging-ready phone – and they can send messages to you. When  
you receive a new message, you’ll automatically be notified with a  
one-way text message.  
In addition, SMS Text Messaging includes a variety of pre-set  
messages, such as “I’m running late, I’m on my way,that make  
composing messages fast and easy. You can also customize your own  
pre-set messages (up to 160 characters) from your wireless phone or  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. Press  
for Messaging.  
2. Press  
for Send Message.  
3. Select Send Text and press  
4. Enter the mobile number or email address of the individual(s).  
When finished, press for Next.  
.
5. Compose your message using the keypad and press  
for  
Next when finished.  
6. Press  
to Send.  
You can also check the Urgent option to send the message with an  
urgent status.  
Note:  
Section 3B: Sprint PCS Vision  
144  
     
Accessing SMS Text Messages  
There are two options associated with SMS Text messages that are  
used to configure how the message is displayed or not displayed.  
These options are:  
Message and Icon - Displays the message icon and a pop-up  
of the message on-screen.  
Icon Only - Displays only the message icon on-screen.  
To read an SMS Text message:  
1. Depending on the setting, the message will be displayed on-  
screen. If not, then you must access the message through the  
Messaging menu.  
2. If there is a URL in the text body, left soft key will display  
"Reply". "Go" will appear in the sub menu.  
3. Scroll to the new short mail message and press  
. (Unread  
short mail messages will be marked with an asterisk [ ].)  
*
The phone number of the person who sent you a text message is  
displayed before the message text. If the sender is on your short list,  
their nickname will appear instead of their number.  
Note:  
To reply to an SMS Text message:  
1. While the message is open, scroll down to the end of the  
message, highlight the Reply option, and press  
.
2. Compose your reply  
To type a reply, highlight the Message box and use your  
keypad to type a message. Use the right softkey to select a  
character input mode.  
3. Review your reply and press  
to Send.  
Section 3B: Sprint PCS Vision  
145  
 
Downloading Premium Services Content  
With Sprint PCS Vision and your new phone, you have access to a  
dynamic variety of Premium Service content, such as downloadable  
Games, Ringers, Screen Savers, and other applications. The basic  
steps required to access and download Premium Service content are  
outlined below.  
Accessing the Download Menus  
To access the Sprint PCS Vision download menus:  
1. Press  
2. Select the type of file you wish to download (Games, Ringers,  
Screen Savers, or Applications) and press  
3. Select Get New and press . (The browser will launch and  
for Downloads.  
.
take you to the corresponding download menu.)  
To access the Sprint PCS Vision download menus from the Web  
browser:  
1. From the Sprint PCS Vision home page, select Downloads.  
2. Select Games, Ringers, Screen Savers, or Applications to go to  
the corresponding download menu. (For more information on  
navigating the Web, see “Navigating the Web” on page 140.)  
Section 3B: Sprint PCS Vision  
146  
   
Selecting an Item to Download  
You can search for available items to download in a number of ways:  
Featured displays a rotating selection of featured items.  
Browse Category allows you to narrow your search to a general  
category, such as Movie/TV Themes for Ringers or College Logos  
for Screen Savers. (There may be several pages of available content  
in a list. Select Next 9 to view additional items.)  
Search allows you to use your keypad to enter search criteria to  
locate an item. You may enter an entire word or title or perform  
a partial-word search (for example, entering “goo” returns “Good  
Ol’ Boy,The Good, the Bad, and the Ugly,and “Goofy - Club”).  
Downloading an Item  
Once you’ve selected an item you wish to download, highlight it and  
press  
or select OK (left softkey). You will see a summary page for  
the item including its title, the vendor, the download detail, the file  
size, and the cost. Links allow you to view the License Details page,  
which outlines the price, license type, and length of license for the  
download, and the Terms of Use page, which details the Premium  
Services Terms of Use and your responsibility for payment.  
To download a selected item:  
1. From the information page, select Buy to purchase the item, or  
Get It if the item is free. (If you have not previously purchased  
an item, you will be prompted to create your purchasing  
profile.)  
2. Confirm your purchase and the charge (if applicable) by  
reviewing the Confirmation screen. (You will be informed that  
the downloaded item has been stored in My Content Manager.)  
3. Select Download to initiate the download of the item. (You will  
see a series of browser screens, ending with the Download  
screen, which lists the item name, vendor, version, size, and type.)  
Section 3B: Sprint PCS Vision  
147  
4. Select Next (right softkey) to download the item. (You will see  
another series of screens detailing the download initiation,  
progress [in kilobytes], and saving process. When the  
Completed screen appears, the item has been successfully  
downloaded to your phone.)  
5. Select Use (left softkey) to assign the downloaded item (or to  
play, in the case of a game).  
– or –  
Select Shop (right softkey) to look for other items to download.  
– or –  
Press  
to quit the browser and return to standby mode.  
Section 3B: Sprint PCS Vision  
148  
Games  
Accessing Games  
You can play a variety of entertaining and graphically-rich games on  
your phone. New games are easy to download and play.  
For complete instructions on downloading, see “Downloading Premium  
Tip:  
Downloading Games  
To download an available game to your phone:  
1. Press  
for Downloads.  
2. Highlight Games and press  
.
3. Highlight Get New and press  
. (The browser will launch and  
take you to the Games download menu.)  
4. Use your navigation key to highlight and select a game you  
wish to download. (For more information on navigating the  
Web, see “Navigating the Web” on page 140.)  
5. Select Buy from the item information page. (A confirmation  
page will notify you that the Game has been purchased and is  
stored in My Content Manager).  
If you have not previously purchased an item, you will be prompted to  
create your purchasing profile.  
Note:  
6. To download the game, select Download.  
7. From the Download screen, select Next (right softkey) to  
download the game. (When the Completed screen appears,  
the game has been successfully downloaded to your phone.)  
Section 3B: Sprint PCS Vision  
149  
     
Playing Games  
To play a downloaded game on your phone:  
1. Press  
for Downloads.  
2. Highlight Games and press  
.
3. Select the game you wish to play.  
4. Select Yes ( ) if a prompt displays the days remaining on the  
game license and asks if you want to continue.  
5. Follow the onscreen instructions to play the game.  
To quit a game:  
1. When you are finished playing, select Exit (or Quit) or press  
. (A prompt will display: “Do you want to exit?”)  
2. Select Exit ( ) to exit.  
– or –  
Select Resume ( ) to cancel.  
Game Pad  
The optional Game Pad accessory allows you to insert your phone  
into a convenient handheld gaming device to control the action of  
downloaded games. Large buttons and navigation controls allow you  
to navigate easily through the phone’s menu system. When your  
phone is inserted correctly into the Game Pad, a “Digital Game Pad  
is Attached” message is displayed on-screen.  
Section 3B: Sprint PCS Vision  
150  
 
Get Device  
The Get Device setting keeps the Game Pad synchronized with your  
phone. If you experience problems while playing a game, the phone  
and Game Pad can be re-synchronized by accessing this option.  
To access:  
1. With the phone plugged into the Game Pad, press  
for Settings.  
2. Press  
3. Press  
for Others.  
for Game Pad.  
4. Press  
for Get Device.  
5. Press  
to Return and complete the re-synchronization.  
Key Re-mapping  
You can also re-map the keys to allow easier game play.  
Re-mapping the keys allows you to customize how the game pad  
operates when a specific button is pressed.  
To re-map:  
1. Press  
2. Press  
3. Press  
4. Press  
5. Press  
for Settings.  
for Others.  
for Game Pad.  
for Key Remap.  
for Cursor Key,  
for Fire Key, or  
for  
Other Key.  
6. Press the navigation key up or down to highlight the desired  
key option.  
7. Press  
to view all the options associated with that key.  
8. Press the navigation key up or down to highlight the desired  
key change.  
9. Press  
to Save.  
10. Press  
to exit.  
Section 3B: Sprint PCS Vision  
151  
Ringers  
Accessing Ringers  
You can personalize your hone by downloading and assigning  
different ringers to numbers in your address book.  
For complete instructions on downloading, see “Downloading Premium  
Tip:  
Downloading Ringers  
To download an available ringer to your phone:  
1. Press  
for Downloads.  
2. Highlight Ringers and press  
.
3. Highlight Get New and press  
. (The browser will launch and  
take you to the Ringers download menu.)  
4. Use your navigation key to highlight and select a ringer you  
wish to download. (For more information on navigating the  
Web, see “Navigating the Web” on page 140.)  
5. From the item information page, select Buy. (A confirmation  
page will notify you that the ringer has been purchased and is  
stored in My Content Manager.)  
If you have not previously purchased an item, you will be prompted to  
create your purchasing profile.  
Note:  
6. To download the ringer, select Download.  
7. From the Download screen, select Next (right softkey) to  
download the ringer. (When the Completed screen appears,  
the ringer has been successfully downloaded to your phone.)  
Section 3B: Sprint PCS Vision  
152  
     
Assigning Downloaded Ringers  
You can assign downloaded ringers directly from the Downloads  
menu or through your phone’s Settings menu.  
To assign a downloaded ringer from the Downloads menu:  
1. Press  
for Downloads.  
2. Highlight Ringers and press  
.
3. Highlight a ringer and press  
to play the ringer. (Select Stop  
[left softkey] to stop the playback.)  
4. Press  
to return to the Ringers menu.  
for Set as.  
5. Press  
6. Press  
7. Press  
8. Press  
for Voice Calls.  
for With Caller ID or  
for No Caller ID.  
to exit.  
To assign a downloaded ringer from the Settings menu:  
See “Selecting Ringer Types for Voice Calls” on page 32.  
– or –  
See “Selecting Ringer Types for Messages” on page 33.  
You may assign a ringer to more than one type of call.  
Note:  
Purchasing Ringers  
You can purchase ringers directly from your phone by following the  
instructions on page 146.  
Section 3B: Sprint PCS Vision  
153  
Screen Savers  
Accessing Screen Savers  
Download unique images to use as screen savers – or make it easy to  
tell who’s calling by assigning specific images to numbers in your  
address book.  
For complete instructions on downloading, see “Downloading Premium  
Tip:  
Downloading Screen Savers  
To download an available Screen Saver to your phone:  
1. Press  
2. Highlight Screen Savers and press  
3. Highlight Get New and press . (The browser will launch and  
for Downloads.  
.
take you to the Screen Savers download menu.)  
4. Use your navigation key to highlight and select a Screen Saver  
you wish to download. (For more information on navigating  
the Web, see “Navigating the Web” on page 140.)  
5. From the item information page, select Buy. (A confirmation  
page will notify you that the Screen Saver has been purchased  
and is stored in My Content Manager.)  
If you have not previously purchased an item, you will be prompted to  
create your purchasing profile.  
Note:  
6. To download the Screen Saver, select Download.  
7. From the Download screen, select Next (right softkey) to  
download the Screen Saver. (When the Completed screen  
appears, the Screen Saver has been successfully downloaded to  
your phone.)  
You may store a limited number of downloaded Screen Savers on your  
phone, depending on the file sizes. Additional downloads will be stored  
in My Content Manager.  
Note:  
Section 3B: Sprint PCS Vision  
154  
   
Assigning Downloaded Screen Savers  
Downloaded Screen Savers may be assigned directly from the  
Downloads menu or through the Settings menu.  
To assign a downloaded Screen Saver from the Downloads menu:  
1. Press  
for Downloads.  
2. Highlight Screen Savers and press  
.
3. Highlight a Screen Saver and press  
.
4. Press  
5. Press  
6. Press  
7. Press  
to return to the Screen Savers menu.  
for Set as.  
for Screen Saver.  
to exit.  
To assign a downloaded Screen Saver from the Settings menu:  
See “Changing the Display Screen” on page 39.  
Purchasing Screen Savers  
You can purchase Screen Savers directly from your phone by  
following the instructions on page 146.  
Section 3B: Sprint PCS Vision  
155  
Web  
Exploring the Web  
With Web access on your phone, you can browse full-color graphic  
versions of your favorite Websites, making it easier than ever to stay  
informed while on the go. Follow sports scores and breaking news  
and weather and shop on your phone anywhere on the network  
provided to you.  
In addition to the features already covered in this section, the  
Sprint PCS Vision Home page offers access to these colorful,  
graphically rich Web categories. Many sites are available under more  
than one menu – choose the one that's most convenient for you.  
News. Get up-to-the-minute news regarding finance, business,  
sports, and entertainment at sites like CNNtoGo, Bloomberg,  
USA Today, and Forbes.  
Weather. Access The Weather Channel to get current weather  
conditions and forecasts.  
Entertainment. Get the latest buzz on your favorite stars as well as  
movie and music reviews at Websites like E! Online, Pocket  
TM  
BoxOffice , and TastNtalk.  
Sports. Enjoy current news, statistics, and sports scores, as well as  
updates of events in progress at ESPN.com and other sports sites.  
Finance. Use Websites like Bloomberg, Fidelity, and Forbes to get  
stock quotes, make trades, and check your bank account online.  
Travel. Access flight information and make dining arrangements  
from travel Websites like Saber and Fodors.com.  
Shopping. Browse or purchase from popular shopping Websites  
like Amazon.com or Edmunds.  
Tools. Use tools like Switchboard to access yellow pages, white  
pages – even reverse phone number look-up or use Google to  
search for other Websites or images.  
Search. Use Google to search keywords, articles, and even  
images.  
Section 3B: Sprint PCS Vision  
156  
   
Using the Browser Menu  
Navigating the Web from your phone using the Sprint PCS Vision  
home page is easy once you get the hang of it. For details on how to  
navigate the Web, select menu items, and more, see “Navigating the  
Web” on page 140.  
Although the Sprint PCS Vision home page offers a broad and  
convenient array of sites and services for you to browse, not all sites  
are represented, and certain functions, such as going directly to  
specific Websites, are not available. For these and other functions, you  
will need to use the browser menu. The browser menu offers  
additional functionality to expand your use of the Web on your phone.  
Opening the Browser Menu  
The browser menu may be opened anytime you have an active  
Sprint PCS Vision session, from any page you are viewing.  
To open the browser menu:  
1. Press  
to launch the browser.  
2. Press  
to display the following options:  
Home: Returns the browser to the Sprint PCS Vision  
home page.  
Mark this page: Creates a new bookmark for the  
current page.  
View Bookmarks: Allows you to view and access  
bookmarked sites and bookmark new sites.  
Search: Launches a Google search.  
History: Displays the 20 pages visited by the web browser.  
Go to URL: Allows you to navigate directly to a Website by  
entering its URL (Website address).  
Show URL: Displays the URL (Website address) of the site  
you're currently viewing.  
Refresh this page: Reloads the current Web page.  
About Browser: Displays technical information about the  
browser, its version, and the encryption version, and  
provides links to Certificate Information for the various  
components.  
Restart Browser: Restarts the browser application.  
Preferences: Displays the browser preferences.  
Section 3B: Sprint PCS Vision  
157  
 
Creating a Bookmark  
Bookmarks allow you to store the address of your favorite Websites  
for easy access at a later time.  
To create a bookmark:  
1. Go to the Web page you want to mark.  
2. Press  
to access the browser menu.  
).  
3. Select Mark this page (  
4. Use your keypad to edit the bookmark title and URL (if  
necessary) and select Save to save the bookmark.  
Bookmarking a page does not store the page contents, just  
its address.  
Note:  
Some pages cannot be bookmarked. Whether a particular Web page  
may be marked is controlled by its creator.  
Accessing a Bookmark  
To access a bookmark:  
1. Access the browser menu by pressing  
.
2. Select View Bookmarks (  
).  
3. Highlight the bookmark you’d like to access and press  
to go  
to the Website.  
Deleting a Bookmark  
To delete a bookmark:  
1. Access the View menu as outlined above in steps 1–2.  
2. Press  
and select Delete.  
3. Press the navigation key up to select Yes and press  
to delete.  
Section 3B: Sprint PCS Vision  
158  
 
Going to a Specific Website  
To go to a particular Website by entering a URL (Website address):  
1. Press  
2. Select Go to URL (  
3. Use your keypad to enter the URL of the Website you wish to  
go to and press  
.
).  
.
Not all Websites are viewable on your phone.  
Note:  
Reloading a Web Page  
To reload (refresh) a Web page:  
1. Press  
.
2. Select Refresh this page (  
).  
Restarting the Web Browser  
If the Web browser appears to be malfunctioning or stops  
responding, you can usually fix the problem by simply restarting the  
browser.  
To restart the Web browser:  
1. Press  
.
2. Select Restart Browser (option 11).  
Section 3B: Sprint PCS Vision  
159  
 
Sprint PCS Vision FAQs  
How will I know when my phone is ready for Sprint PCS Vision service?  
Your User Name (for example, [email protected]) will  
display when you press  
.
How do I sign-in for the first time?  
You are automatically signed in to access Sprint PCS Vision services  
when you turn on your phone.  
How do I know when my phone is connected to Sprint PCS Vision  
services?  
Your phone automatically connects when Sprint PCS Vision service  
is used or an incoming message arrives. Your phone will also display  
the  
icon. (Connecting takes about 10-12 seconds.)  
Can I make calls and use Sprint PCS Vision services at the same time?  
You cannot use voice and Sprint PCS Vision services simultaneously. If  
you receive a call while Sprint PCS Vision service is active, the call will  
be forwarded to voicemail. You can place an outgoing call anytime, but  
it will interrupt any in-progress Sprint PCS Vision session.  
When is my data connection active?  
Your connection is active when data is being transferred. Outgoing  
calls are allowed; incoming calls go directly to voicemail. When  
active, the  
indicator flashes on your phone’s display screen.  
When is my data connection dormant?  
If no data is received for 10 seconds, the connection goes dormant.  
When the connection is dormant, voice calls are allowed. (The  
connection may become active again quickly.) If no data is received  
for an extended period of time, the connection will terminate.  
Can I sign out of data services?  
You can sign out without turning off your phone; however you will  
not be able to browse the Web or use other Sprint PCS Vision  
services. While signed out, you can still place or receive phone calls,  
check voicemail, and use other voice services. You may sign in again  
at any time. To sign out, go to  
for Disable  
Vision.  
Section 3B: Sprint PCS Vision  
160  
   
Section 4  
Safety Guidelines  
and  
Warranty Information  
 
Section 4A  
Safety  
In This Section  
Getting the Most Out of Your Reception  
Maintaining Safe Use of and Access to Your Phone  
Caring for the Battery  
Acknowledging Special Precautions and the FCC Notice  
Consumer Information on Wireless Phones  
Owner’s Record  
User’s Guide Proprietary Notice  
Part of getting the most out of your new wireless phone is learning how  
the phone works and how to care for it. This section outlines  
performance and safety guidelines that help you understand the basic  
features of your phone’s operation.  
Section 4A: Safety  
162  
 
Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal strength in your  
area. Your phone informs you of the current signal strength by displaying a number  
of bars next to the signal strength icon. The more bars displayed, the stronger the  
signal. If you’re inside a building, being near a window may give you better  
reception.  
Understanding the Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. If your phone is active, it periodically rechecks  
service availability; you can also check it yourself by pressing any key. Anytime the  
Power Save feature is activated, a message is displayed on the screen. When a signal  
is found, your phone returns to standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned on, it  
receives and transmits radiofrequency (RF) signals. When you use your phone, the  
system handling your call controls the power level. This power can range from  
0.006 watts to 0.2 watts in digital mode.  
Knowing Radiofrequency Safety  
The design of your phone complies with updated NCRP standards described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the  
American National Standards Institute (ANSI) joined in updating ANSI’s 1982  
standard for safety levels with respect to human exposure to RF signals. More than  
120 scientists, engineers and physicians from universities, government health  
agencies and industries developed this updated standard after reviewing the available  
body of research. In 1993, the Federal Communications Commission (FCC) adopted  
this updated standard in a regulation. In August 1996, the FCC adopted hybrid  
standard consisting of the existing ANSI/IEEE standard and the guidelines published  
by the National Council of Radiation Protection and Measurements (NCRP).  
Maintaining Your Phone’s Peak Performance  
There are several simple guidelines to operating your phone properly and  
maintaining safe, satisfactory service.  
Hold the phone with the antenna raised, fully-extended, and over your  
shoulder.  
Try not to hold, bend, or twist the phone’s antenna.  
Don’t use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills. If your  
phone does get wet, immediately turn the power off and remove the battery.  
For the best care of your phone, only authorized personnel should service your  
phone and accessories. Faulty service may void the warranty.  
Note:  
Section 4A: Safety  
163  
 
Maintaining Safe Use of and Access to Your Phone  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS  
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a hands-free  
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.  
Remember that safety always comes first.  
When using your phone in the car:  
Get to know your phone and its features, such as speed dial and redial.  
When available, use a hands-free device.  
Position your phone within easy reach.  
Let the person you are speaking to know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions.  
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls when stationary or  
before pulling into traffic.  
Do not engage in stressful or emotional conversations that may divert your  
attention from the road.  
Dial 911 to report serious emergencies. It’s free from your wireless phone.  
Use your phone to help others in emergencies.  
Call roadside assistance or a special non-emergency wireless number when  
necessary.  
To purchase an optional hands-free car kit, call Qwest WirelessTM Repair at  
888-879-0611.  
Tip:  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special regulations in  
a given area. Turn your phone off in areas where use is forbidden or when it may  
cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radiofrequency (RF) signals.  
However, RF signals from wireless phones may affect inadequately shielded  
electronic equipment.  
RF signals may affect improperly installed or inadequately shielded electronic  
operating systems and/or entertainment systems in motor vehicles. Check with the  
manufacturer or their representative to determine if these systems are adequately  
shielded from external RF signals. Also check with the manufacturer regarding any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as pacemakers and  
hearing aids, to determine if they are adequately shielded from external RF signals.  
Section 4A: Safety  
164  
 
Always turn off the phone in health care facilities and request permission before  
using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible interference  
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations  
require you to have permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit  
using your phone while the plane is in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in a blasting  
area or in other areas with signs indicating two-way radios should be turned off.  
Construction crews often use remote-control RF devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially explosive  
atmosphere. Although it's rare, your phone and accessories could generate sparks.  
Sparks can cause an explosion or fire, resulting in bodily injury or even death. These  
areas are often, but not always, clearly marked. They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain, dust, or  
metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas, liquid, or explosives in the compartment of  
your vehicle that contains your phone or accessories.  
Note:  
Restricting Children’s Access to your Phone  
Your wireless phone is not a toy. Children should not be allowed to play with it  
because they could hurt themselves and others, damage the phone or make calls  
that increase your phone bill.  
Section 4A: Safety  
165  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Use only Qwest-approved batteries and desktop chargers. These chargers are  
designed to maximize battery life. Using other batteries or chargers voids your  
warranty and may cause damage.  
In order to avoid damage, charge the battery only in temperatures that range  
from 32º F to 113º F (0º C to 45º C).  
Don’t use the battery charger in direct sunlight or in high humidity areas,  
such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long period of  
time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs replacing.  
Don’t store the battery in high temperature areas for long periods of time. It’s  
best to follow these storage rules:  
Less than one month:  
4º F to 140º F (-20º C to 60º C)  
More than one month:  
4º F to 113º F (-20º C to 45º C)  
Disposal of Lithium Ion (LiIon) Batteries  
For safe disposal options of your LiIon batteries, contact your service provider for  
the nearest authorized disposal site.  
Special Note: Be sure to dispose of your battery properly. In some areas, the  
disposal of batteries in household or business trash may be prohibited.  
For safety, do not handle a damaged or leaking LiIon battery.  
Note:  
Section 4A: Safety  
166  
   
Acknowledging Special Precautions and the  
FCC Notice  
FCC Notice  
This phone may cause TV or radio interference if used in close proximity to  
receiving equipment. The FCC can require you to stop using the phone if such  
interference cannot be eliminated.  
Vehicles using liquefied petroleum gas (propane or butane) must comply with the  
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the  
National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269,  
Attn.: Publication Sales Division.  
Cautions  
Any changes or modifications to your phone not expressly approved in this  
document could void your warranty for this equipment and void your authority to  
operate this equipment. Only use approved batteries, antennas and chargers. The  
use of any unauthorized accessories may be dangerous and void the phone warranty  
if said accessories cause damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of equipment and can be  
broken. Avoid dropping, hitting, bending or sitting on it.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on  
your body, use the Qwest supplied or approved carrying case, holster or other body-  
worn accessory. If you do not use a body-worn accessory, ensure that the antenna is  
at least 7/16 inch (1.5 centimeters) from your body when transmitting. Use of non-  
Qwest approved accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Website at www.fcc.gov.  
Section 4A: Safety  
167  
   
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy absorbed in  
the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring and  
calculation process. It does not represent how much RF the phone emits. All phone  
models are tested at their highest value in strict laboratory settings. But when in  
operation, the SAR of a phone can be substantially less than the level reported to the  
FCC. This is because of a variety of factors including its proximity to a base station  
antenna, phone design and other factors. What is important to remember is that  
each phone meets strict federal guidelines. Variations in SARs do not represent a  
variation in safety.  
All phones must meet the federal standard, which incorporates a substantial margin  
of safety. As stated above, variations in SAR values between different model phones  
do not mean variations in safety. SAR values at or below the federal standard of 1.6  
W/kg are considered safe for use by the public.  
The highest reported SAR values of the SPH-a680 are:  
AMPS mode (Part 22):  
Head: 1.140 W/kg; Body-worn: 1.300 W/kg  
PCS mode (Part 24):  
Head: 1.200 W/kg; Body-worn: 0.972 W/kg  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: A3LSPHA680. More information on the phone's SAR can be  
found from the following FCC Website: http://www.fcc.gov/oet/fccid.  
Section 4A: Safety  
168  
Consumer Information on Wireless Phones  
(The following information comes from a consumer information Website  
jointly sponsored by the U.S. Food and Drug Administration (FDA) and the  
Federal Communications Commission (FCC), entitled “Cell Phone Facts:  
Consumer Information on Wireless Phones.” The information reproduced  
herein is dated July 29, 2003. For further updates, please visit the Website:  
What is radiofrequency energy (RF)?  
Radiofrequency (RF) energy is another name for radio waves. It is one form of  
electromagnetic energy that makes up the electromagnetic spectrum. Some of  
the other forms of energy in the electromagnetic spectrum are gamma rays, x-  
rays and light. Electromagnetic energy (or electromagnetic radiation) consists  
of waves of electric and magnetic energy moving together (radiating) through  
space. The area where these waves are found is called an electromagnetic field.  
Radio waves are created due to the movement of electrical charges in antennas.  
As they are created, these waves radiate away from the antenna. All  
electromagnetic waves travel at the speed of light. The major differences  
between the different types of waves are the distances covered by one cycle of  
the wave and the number of waves that pass a certain point during a set time  
period. The wavelength is the distance covered by one cycle of a wave. The  
frequency is the number of waves passing a given point in one second. For any  
electromagnetic wave, the wavelength multiplied by the frequency equals the  
speed of light. The frequency of an RF signal is usually expressed in units called  
hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals  
one thousand waves per second, one megahertz (MHz) equals one million  
waves per second, and one gigahertz (GHz) equals one billion waves per  
second.  
RF energy includes waves with frequencies ranging from about 3000 waves per  
second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a  
subset of radio waves that have frequencies ranging from around 300 million  
waves per second (300 MHz) to three billion waves per second (3 GHz).  
How is radiofrequency energy used?  
Probably the most important use of RF energy is for telecommunications. Radio  
and TV broadcasting, wireless phones, pagers, cordless phones, police and fire  
department radios, point-to-point links and satellite communications all rely on  
RF energy.  
Other uses of RF energy include microwave ovens, radar, industrial heaters and  
sealers, and medical treatments. RF energy, especially at microwave  
frequencies, can heat water. Since most food has a high water content,  
microwaves can cook food quickly. Radar relies on RF energy to track cars and  
airplanes as well as for military applications. Industrial heaters and sealers use  
RF energy to mold plastic materials, glue wood products, seal leather items  
such as shoes and pocketbooks, and process food. Medical uses of RF energy  
include pacemaker monitoring and programming.  
Section 4A: Safety  
169  
   
How is radiofrequency radiation measured?  
RF waves and RF fields have both electrical and magnetic components. It is  
often convenient to express the strength of the RF field in terms of each  
component. For example, the unit “volts per meter” (V/m) is used to measure  
the electric field strength, and the unit “amperes per meter” (A/m) is used to  
express the magnetic field strength. Another common way to characterize an  
RF field is by means of the power density. Power density is defined as power  
per unit area. For example, power density can be expressed in terms of  
milliwatts (one thousandth of a watt) per square centimeter (mW/cm2 or  
microwatts (one millionth of a watt) per square centimeter (µW/cm2).  
The quantity used to measure how much RF energy is actually absorbed by the  
body is called the Specific Absorption Rate or SAR. The SAR is a measure of the  
rate of absorption of RF energy. It is usually expressed in units of watts per  
kilogram (W/kg) or milliwatts per gram (mW/g).  
What biological effects can be caused by RF energy?  
The biological effects of radiofrequency energy should not be confused with  
the effects from other types of electromagnetic energy.  
Very high levels of electromagnetic energy, such as is found in X-rays and  
gamma rays can ionize biological tissues. Ionization is a process where  
electrons are stripped away from their normal locations in atoms and  
molecules. It can permanently damage biological tissues including DNA, the  
genetic material. Ionization only occurs with very high levels of  
electromagnetic energy such as X-rays and gamma rays. Often the term  
radiation is used when discussing ionizing radiation (such as that associated  
with nuclear power plants).  
The energy levels associated with radiofrequency energy, including both radio  
waves and microwaves, are not great enough to cause the ionization of atoms  
and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other  
types of non-ionizing radiation include visible light, infrared radiation (heat)  
and other forms of electromagnetic radiation with relatively low frequencies.  
Large amounts of RF energy can heat tissue. This can damage tissues and  
increase body temperatures. Two areas of the body, the eyes and the testes, are  
particularly vulnerable to RF heating because there is relatively little blood flow  
in them to carry away excess heat.  
The amount of RF radiation routinely encountered by the general public is too  
low to produce significant heating or increased body temperature. Still, some  
people have questions about the possible health effects of low levels of RF  
energy. It is generally agreed that further research is needed to determine what  
effects actually occur and whether they are dangerous to people. In the  
meantime, standards-setting organizations and government agencies are  
continuing to monitor the latest scientific findings to determine whether  
changes in safety limits are needed to protect human health.  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
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170  
What levels of RF energy are considered safe?  
Various organizations and countries have developed standards for exposure to  
radiofrequency energy. These standards recommend safe levels of exposure for  
both the general public and for workers. In the United States, the FCC has used  
safety guidelines for RF environmental exposure since 1985.  
The FCC guidelines for human exposure to RF electromagnetic fields are  
derived from the recommendations of two expert organizations, the National  
Council on Radiation Protection and Measurements (NCRP) and the Institute of  
Electrical and Electronics Engineers (IEEE). In both cases, the  
recommendations were developed by scientific and engineering experts drawn  
from industry, government, and academia after extensive reviews of the  
scientific literature related to the biological effects of RF energy.  
Many countries in Europe and elsewhere use exposure guidelines developed by  
the International Commission on Non-Ionizing Radiation Protection (ICNIRP).  
The ICNIRP safety limits are generally similar to those of the NCRP and IEEE,  
with a few exceptions. For example, ICNIRP recommends different exposure  
levels in the lower and upper frequency ranges and for localized exposure from  
certain products such as hand-held wireless telephones. Currently, the World  
Health Organization is working to provide a framework for international  
harmonization of RF safety standards.  
The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific  
Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold  
level of exposure at which harmful biological effects may occur. Exposure  
guidelines in terms of field strength, power density and localized SAR were  
then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP  
guidelines vary depending on the frequency of the RF exposure. This is due to  
the finding that whole-body human absorption of RF energy varies with the  
frequency of the RF signal. The most restrictive limits on whole-body exposure  
are in the frequency range of 30-300 MHz where the human body absorbs RF  
energy most efficiently. For products that only expose part of the body, such as  
wireless phones, exposure limits in terms of SAR only are specified.  
The exposure limits used by the FCC are expressed in terms of SAR, electric  
and magnetic field strength, and power density for transmitters operating at  
frequencies from 300 kHz to 100 GHz. The specific values can be found in two  
FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/  
Why has the FCC adopted guidelines for RF exposure?  
The FCC authorizes and licenses products, transmitters, and facilities that  
generate RF and microwave radiation. It has jurisdiction over all transmitting  
services in the U.S. except those specifically operated by the Federal  
Government. While the FCC does not have the expertise to determine radiation  
exposure guidelines on its own, it does have the expertise and authority to  
recognize and adopt technically sound standards promulgated by other expert  
agencies and organizations, and has done so. (Our joint efforts with the FDA in  
developing this website is illustrative of the kind of inter-agency efforts and  
consultation we engage in regarding this health and safety issue.)  
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171  
Under the National Environmental Policy Act of 1969 (NEPA), the FCC has  
certain responsibilities to consider whether its actions will significantly affect  
the quality of the human environment. Therefore, FCC approval and licensing  
of transmitters and facilities must be evaluated for significant impact on the  
environment. Human exposure to RF radiation emitted by FCC-regulated  
transmitters is one of several factors that must be considered in such  
environmental evaluations. In 1996, the FCC revised its guidelines for RF  
exposure as a result of a multi-year proceeding and as required by the  
Telecommunications Act of 1996.  
Radio and television broadcast stations, satellite-earth stations, experimental  
radio stations and certain wireless communication facilities are required to  
undergo routine evaluation for RF compliance when they submit an  
application to the FCC for construction or modification of a transmitting facility  
or renewal of a license. Failure to comply with the FCC's RF exposure  
guidelines could lead to the preparation of a formal Environmental Assessment,  
possible Environmental Impact Statement and eventual rejection of an  
application. Technical guidelines for evaluating compliance with the FCC  
RF safety requirements can be found in the FCC's OET Bulletin 65.  
Low-powered, intermittent, or inaccessible RF transmitters and facilities are  
normally excluded from the requirement for routine evaluation for RF  
exposure. These exclusions are based on standard calculations and  
measurement data indicating that a transmitting station or equipment operating  
under the conditions prescribed is unlikely to cause exposures in excess of the  
guidelines under normal conditions of use. Such exclusions are not exclusions  
from compliance, but, rather, exclusions from routine evaluation. The FCC's  
policies on RF exposure and categorical exclusion can be found in Section  
1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].  
How can I obtain the Specific Absorption Rate (SAR) value for my  
wireless phone?  
The FCC requires that wireless phones sold in the United States demonstrate  
compliance with human exposure limits adopted by the FCC in 1996. The  
relative amount of RF energy absorbed in the head of a wireless telephone-user  
is given by the Specific Absorption Rate (SAR), as explained above. The FCC  
requires wireless phones to comply with a safety limit of 1.6 watts per kilogram  
(1.6 W/kg) in terms of SAR.  
Information on SAR for a specific phone model can be obtained for many  
recently manufactured phones using the FCC identification (ID) number for  
that model. The FCC ID number is usually printed somewhere on the case of  
the phone. Sometimes it may be necessary to remove the battery pack to find  
the number. Once you have the ID number, go to the following Web address:  
www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the  
FCC ID number. Type the FCC ID number exactly as requested (the Grantee  
Code is the first three characters, the Equipment Product Code is the rest of the  
FCC ID number). Then click on “Start Search.” The “Grant of Equipment  
Authorization” for your telephone should appear. Read through the grant for  
the section on “SAR Compliance,” “Certification of Compliance with FCC Rules  
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172  
for RF Exposure” or similar language. This section should contain the value(s)  
for typical or maximum SAR for your phone.  
Phones and other products authorized since June 2, 2000, should have the  
maximum SAR levels noted directly on the “Grant of Equipment Authorization.”  
For phones and products authorized between about mid-1998 and June 2000,  
detailed information on SAR levels is typically found in the exhibits associated  
with the grant. Once a grant is accessed, the exhibits can be viewed by clicking  
on “View Exhibit.” Grants authorized prior to 1998 are not part of the  
electronic database but, rather, have been documented in the form of paper  
records.  
The FCC database does not list phones by model number. However, consumers  
may find SAR information from other sources as well. Some wireless phone  
manufacturers make SAR information available on their own Web sites. In  
addition, some non-government Web sites provide SARs for specific models of  
wireless phones. However, the FCC has not reviewed these sites and makes no  
guarantees of their accuracy. Finally, phones certified by the Cellular  
Telecommunications and Internet Association (CTIA) are required to provide  
SAR information to consumers in the instructional materials that come with the  
phones.  
Do hands-free kits for wireless phones reduce risks from exposure to  
RF emissions?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that hands-free kits reduce risks. Hands-  
free kits can be used with wireless phones for convenience and comfort. These  
systems reduce the absorption of RF energy in the head because the phone,  
which is the source of the RF emissions, will not be placed against the head.  
On the other hand, if the phone is mounted against the waist or other part of  
the body during use, then that part of the body will absorb more RF energy.  
Wireless phones marketed in the U.S. are required to meet safety requirements  
regardless of whether they are used against the head or against the body. Either  
configuration should result in compliance with the safety limit.  
Do wireless phone accessories that claim to shield the head from  
RF radiation work?  
Since there are no known risks from exposure to RF emissions from wireless  
phones, there is no reason to believe that accessories that claim to shield the  
head from those emissions reduce risks. Some products that claim to shield the  
user from RF absorption use special phone cases, while others involve nothing  
more than a metallic accessory attached to the phone. Studies have shown that  
these products generally do not work as advertised. Unlike “hand-free” kits,  
these so-called “shields” may interfere with proper operation of the phone. The  
phone may be forced to boost its power to compensate, leading to an increase  
in RF absorption. In February 2002, the Federal trade Commission (FTC)  
charged two companies that sold devices that claimed to protect wireless  
phone users from radiation with making false and unsubstantiated claims.  
According to FTC, these defendants lacked a reasonable basis to substantiate  
their claim.  
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173  
What are wireless telephone base stations?  
Fixed antennas used for wireless telecommunications are referred to as cellular  
base stations, cell stations, PCS (“Personal Communications Service”) stations  
or telephone transmission towers. These base stations consist of antennas and  
electronic equipment. Because the antennas need to be high in the air, they are  
often located on towers, poles, water tanks, or rooftops. Typical heights for  
freestanding base station towers are 50-200 feet.  
Some base stations use antennas that look like poles, 10 to 15 feet in length,  
that are referred to as “omni-directional” antennas. These types of antennas are  
usually found in rural areas. In urban and suburban areas, wireless providers  
now more commonly use panel or sector antennas for their base stations.  
These antennas consist of rectangular panels, about 1 by 4 feet in dimension.  
The antennas are usually arranged in three groups of three antennas each. One  
antenna in each group is used to transmit signals to wireless phones, and the  
other two antennas in each group are used to receive signals from wireless  
phones.  
At any base station site, the amount of RF energy produced depends on the  
number of radio channels (transmitters) per antenna and the power of each  
transmitter. Typically, 21 channels per antenna sector are available. For a typical  
cell site using sector antennas, each of the three transmitting antennas could be  
connected to up to 21 transmitters for a total of 63 transmitters. However, it is  
unlikely that all of the transmitters would be transmitting at the same time.  
When omni-directional antennas are used, a cellular base station could  
theoretically use up to 96 transmitters, but this would be very unusual, and,  
once again, it is unlikely that all transmitters would be in operation  
simultaneously. Base stations used for PCS communications generally require  
fewer transmitters than those used for cellular radio transmissions, since PCS  
carriers usually have a higher density of base station antenna sites.  
Are wireless telephone base stations safe?  
The electromagnetic RF signals transmitted from base station antennas stations  
travel toward the horizon in relatively narrow paths. For example, the radiation  
pattern for an antenna array mounted on a tower can be likened to a thin  
pancake centered around the antenna system. The individual pattern for a  
single array of sector antennas is wedge-shaped, like a piece of pie. As with all  
forms of electromagnetic energy, the power decreases rapidly as one moves  
away from the antenna. Therefore, RF exposure on the ground is much less  
than exposure very close to the antenna and in the path of the transmitted  
radio signal. In fact, ground-level exposure from such antennas is typically  
thousands of times less than the exposure levels recommended as safe by  
expert organizations. So exposure to nearby residents would be well within  
safety margins.  
Cellular and PCS base stations in the United States are required to comply with  
limits for exposure recommended by expert organizations and endorsed by  
government agencies responsible for health and safety. Measurements made  
near cellular and PCS base station antennas mounted on towers have confirmed  
that ground-level exposures are typically thousands of times less than the  
exposure limits adopted by the FCC. In fact, in order to be exposed to levels at  
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174  
or near the FCC limits for cellular or PCS frequencies an individual would  
essentially have to remain in the main transmitted radio signal (at the height of  
the antenna) and within a few feet from the antenna. This is, of course, very  
unlikely to occur.  
When cellular and PCS antennas are mounted on rooftops, RF levels on that roof  
or on others near by would probably be greater than those typically encountered  
on the ground. However, exposure levels approaching or exceeding safety  
guidelines should be encountered only very close to or directly in front of the  
antennas. In addition, for sector-type antennas, typically used for such rooftop  
base stations, RF levels to the side and in back of these antennas are insignificant.  
General guidelines on antenna installations and circumstances that might give  
rise to a concern about an facility's conformance with FCC regulations can be  
found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
Who regulates exposure to radiation from microwave ovens, television  
sets and computer monitors?  
The Food and Drug Administration is responsible for protecting the public  
from harmful radiation emissions from these consumer products.  
Does the FCC routinely monitor radiofrequency radiation from  
antennas?  
The FCC does not have the resources or the personnel to routinely monitor the  
emissions for all the thousands of transmitters that are subject to FCC  
jurisdiction. However, the FCC does have measurement instrumentation for  
evaluating RF levels in areas that may be accessible to the public or to workers.  
If there is evidence for potential non-compliance with FCC exposure guidelines  
for a FCC-regulated facility, staff from the FCC's Office of Engineering and  
Technology or the FCC Enforcement Bureau can conduct and investigation,  
and, if appropriate, perform actual measurements. Circumstances that could  
give rise to a concern about an facility's conformance with FCC regulations can  
be found in A Local Government Official's Guide to Transmitting Antenna RF  
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be  
accessed at: http://www.fcc.gov/oet/rfsafety. Potential exposure problems should  
be brought to the FCC's attention by contacting the FCC RF Safety Program at:  
202-418-2464 or by email: [email protected]v.  
Does the FCC maintain a database that includes information on the  
location and technical parameters of all the transmitting towers it  
regulates?  
Each of the FCC Bureaus maintains its own licensing database system for the  
service(s) it regulates (e.g., television, cellular service, satellite earth stations.)  
The FCC issues two types of licenses: site specific and market based. In the  
case of site specific licensed facilities, technical operating information is  
collected from the licensee as part of the licensing process. However, in the  
case of market based licensing (e.g., PCS, cellular), the licensee is granted the  
authority to operate a radio communications system in a geographic area using  
Section 4A: Safety  
175  
as many facilities as are required, and the licensee is not required to provide the  
FCC with specific location and operating parameters of these facilities.  
Information on site specific licensed facilities can be found the “General Menu  
The various FCC Bureaus also publish on at least a weekly basis, bulk extracts  
of their licensing databases. Each licensing database has its own unique file  
structure. These extracts consist of multiple, very large files. The FCC's Office  
of Engineering and Technology (OET) maintains an index to these databases at  
http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various  
databases include frequency, state/county, latitude/longitude, call-sign and  
licensee name. For further information on the Commission's existing databases,  
you can contact Donald Campbell at [email protected] or 202-418-2405.  
Can local and state governmental bodies establish limits for  
RF exposure?  
Although some local and state governments have enacted rules and regulations  
about human exposure to RF energy in the past, the Telecommunications Act  
of 1996 requires the Federal Government to control human exposure to RF  
emissions. In particular, Section 704 of the Act states that, “No State or local  
government or instrumentality thereof may regulate the placement,  
construction, and modification of personal wireless service facilities on the  
basis of the environmental effects of radio frequency emissions to the extent  
that such facilities comply with the Commission's regulations concerning such  
emissions.” Further information on federal authority and FCC policy is available  
in a fact sheet from the FCC's Wireless Telecommunications Bureau at  
Do wireless phones pose a health hazard?  
The available scientific evidence does not show that any health problems are  
associated with using wireless phones. There is no proof, however, that  
wireless phones are absolutely safe. Wireless phones emit low levels of  
radiofrequency energy (RF) in the microwave range while being used. They  
also emit very low levels of RF when in the stand-by mode. Whereas high levels  
of RF can produce health effects (by heating tissue), exposure to low level RF  
that does not produce heating effects causes no known adverse health effects.  
Many studies of low level RF exposures have not found any biological effects.  
Some studies have suggested that some biological effects may occur, but such  
findings have not been confirmed by additional research. In some cases, other  
researchers have had difficulty in reproducing those studies, or in determining  
the reasons for inconsistent results.  
What is FDA's role concerning the safety of wireless phones?  
Under the law, FDA does not review the safety of radiation-emitting consumer  
products such as wireless phones before they can be sold, as it does with new  
drugs or medical devices. However, the agency has authority to take action if  
wireless phones are shown to emit radiofrequency energy (RF) at a level that is  
hazardous to the user. In such a case, FDA could require the manufacturers of  
Section 4A: Safety  
176  
wireless phones to notify users of the health hazard and to repair, replace or  
recall the phones so that the hazard no longer exists.  
Although the existing scientific data do not justify FDA regulatory actions, FDA  
has urged the wireless phone industry to take a number of steps, including the  
following:  
Support needed research into possible biological effects of RF of the  
type emitted by wireless phones;  
Design wireless phones in a way that minimizes any RF exposure to the  
user that is not necessary for device function; and  
Cooperate in providing users of wireless phones with the best possible  
information on possible effects of wireless phone use on human health  
FDA belongs to an interagency working group of the federal agencies that have  
responsibility for different aspects of RF safety to ensure coordinated efforts at  
the federal level. The following agencies belong to this working group:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Safety and Health Administration  
National Telecommunications and Information Administration  
The National Institutes of Health participates in some interagency working  
group activities, as well.  
FDA shares regulatory responsibilities for wireless phones with the Federal  
Communications Commission (FCC). All phones that are sold in the United  
States must comply with FCC safety guidelines that limit RF exposure. FCC  
relies on FDA and other health agencies for safety questions about wireless  
phones.  
FCC also regulates the base stations that the wireless phone networks rely  
upon. While these base stations operate at higher power than do the wireless  
phones themselves, the RF exposures that people get from these base stations  
are typically thousands of times lower than those they can get from wireless  
phones. Base stations are thus not the primary subject of the safety questions  
discussed in this document.  
What kinds of phones are the subject of this update?  
The term “wireless phone” refers here to hand-held wireless phones with built-  
in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of  
wireless phones can expose the user to measurable radiofrequency energy (RF)  
because of the short distance between the phone and the user's head. These RF  
exposures are limited by Federal Communications Commission safety  
guidelines that were developed with the advice of FDA and other federal health  
and safety agencies. When the phone is located at greater distances from the  
user, the exposure to RF is drastically lower because a person's RF exposure  
decreases rapidly with increasing distance from the source. The so-called  
“cordless phones,” which have a base unit connected to the telephone wiring  
in a house, typically operate at far lower power levels, and thus produce RF  
exposures well within the FCC's compliance limits.  
Section 4A: Safety  
177  
What are the results of the research done already?  
The research done thus far has produced conflicting results, and many studies  
have suffered from flaws in their research methods. Animal experiments  
investigating the effects of radiofrequency energy (RF) exposures characteristic  
of wireless phones have yielded conflicting results that often cannot be  
repeated in other laboratories. A few animal studies, however, have suggested  
that low levels of RF could accelerate the development of cancer in laboratory  
animals. However, many of the studies that showed increased tumor  
development used animals that had been genetically engineered or treated with  
cancer-causing chemicals so as to be pre-disposed to develop cancer in the  
absence of RF exposure. Other studies exposed the animals to RF for up to 22  
hours per day. These conditions are not similar to the conditions under which  
people use wireless phones, so we don't know with certainty what the results  
of such studies mean for human health.  
Three large epidemiology studies have been published since December 2000.  
Between them, the studies investigated any possible association between the  
use of wireless phones and primary brain cancer, glioma, meningioma, or  
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other  
cancers. None of the studies demonstrated the existence of any harmful health  
effects from wireless phone RF exposures. However, none of the studies can  
answer questions about long-term exposures, since the average period of  
phone use in these studies was around three years.  
What research is needed to decide whether RF exposure from wireless  
phones poses a health risk?  
A combination of laboratory studies and epidemiological studies of people  
actually using wireless phones would provide some of the data that are needed.  
Lifetime animal exposure studies could be completed in a few years. However,  
very large numbers of animals would be needed to provide reliable proof of a  
cancer promoting effect if one exists. Epidemiological studies can provide data  
that is directly applicable to human populations, but 10 or more years' follow-  
up may be needed to provide answers about some health effects, such as  
cancer. This is because the interval between the time of exposure to a cancer-  
causing agent and the time tumors develop - if they do - may be many, many  
years. The interpretation of epidemiological studies is hampered by difficulties  
in measuring actual RF exposure during day-to-day use of wireless phones.  
Many factors affect this measurement, such as the angle at which the phone is  
held, or which model of phone is used.  
What is FDA doing to find out more about the possible health effects of  
wireless phone RF?  
FDA is working with the U.S. National Toxicology Program and with groups of  
investigators around the world to ensure that high priority animal studies are  
conducted to address important questions about the effects of exposure to  
radiofrequency energy (RF).  
FDA has been a leading participant in the World Health Organization  
International Electromagnetic Fields (EMF) Project since its inception in 1996.  
Section 4A: Safety  
178  
An influential result of this work has been the development of a detailed  
agenda of research needs that has driven the establishment of new research  
programs around the world. The Project has also helped develop a series of  
public information documents on EMF issues.  
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a  
formal Cooperative Research and Development Agreement (CRADA) to do  
research on wireless phone safety. FDA provides the scientific oversight,  
obtaining input from experts in government, industry, and academic  
organizations. CTIA-funded research is conducted through contracts to  
independent investigators. The initial research will include both laboratory  
studies and studies of wireless phone users. The CRADA will also include a  
broad assessment of additional research needs in the context of the latest  
research developments around the world.  
What steps can I take to reduce my exposure to radiofrequency energy  
from my wireless phone?  
If there is a risk from these products--and at this point we do not know that  
there is--it is probably very small. But if you are concerned about avoiding even  
potential risks, you can take a few simple steps to minimize your exposure to  
radiofrequency energy (RF). Since time is a key factor in how much exposure a  
person receives, reducing the amount of time spent using a wireless phone will  
reduce RF exposure.  
If you must conduct extended conversations by wireless phone every  
day, you could place more distance between your body and the source  
of the RF, since the exposure level drops off dramatically with distance.  
For example, you could use a headset and carry the wireless phone  
away from your body or use a wireless phone connected to a remote  
antenna.  
Again, the scientific data do not demonstrate that wireless phones are harmful.  
But if you are concerned about the RF exposure from these products, you can  
use measures like those described above to reduce your RF exposure from  
wireless phone use.  
What about children using wireless phones?  
The scientific evidence does not show a danger to users of wireless phones,  
including children and teenagers. If you want to take steps to lower exposure  
to radiofrequency energy (RF), the measures described above would apply to  
children and teenagers using wireless phones. Reducing the time of wireless  
phone use and increasing the distance between the user and the RF source will  
reduce RF exposure.  
Some groups sponsored by other national governments have advised that  
children be discouraged from using wireless phones at all. For example, the  
government in the United Kingdom distributed leaflets containing such a  
recommendation in December 2000. They noted that no evidence exists that  
using a wireless phone causes brain tumors or other ill effects. Their  
recommendation to limit wireless phone use by children was strictly  
precautionary; it was not based on scientific evidence that any health hazard  
exists.  
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179  
What about wireless phone interference with medical equipment?  
Radiofrequency energy (RF) from wireless phones can interact with some  
electronic devices. For this reason, FDA helped develop a detailed test method  
to measure electromagnetic interference (EMI) of implanted cardiac  
pacemakers and defibrillators from wireless telephones. This test method is  
now part of a standard sponsored by the Association for the Advancement of  
Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical  
device manufacturers, and many other groups, was completed in late 2000.  
This standard will allow manufacturers to ensure that cardiac pacemakers and  
defibrillators are safe from wireless phone EMI.  
FDA has tested hearing aids for interference from handheld wireless phones  
and helped develop a voluntary standard sponsored by the Institute of  
Electrical and Electronic Engineers (IEEE). This standard specifies test methods  
and performance requirements for hearing aids and wireless phones so that  
that no interference occurs when a person uses a “compatible” phone and a  
“compatible” hearing aid at the same time. This standard was approved by the  
IEEE in 2000.  
FDA continues to monitor the use of wireless phones for possible interactions  
with other medical devices. Should harmful interference be found to occur,  
FDA will conduct testing to assess the interference and work to resolve the  
problem.  
Which other federal agencies have responsibilities related to potential  
RF health effects?  
Certain agencies in the Federal Government have been involved in monitoring,  
researching or regulating issues related to human exposure to RF radiation.  
These agencies include the Food and Drug Administration (FDA), the  
Environmental Protection Agency (EPA), the Occupational Safety and Health  
Administration (OSHA), the National Institute for Occupational Safety and  
Health (NIOSH), the National Telecommunications and Information  
Administration (NTIA) and the Department of Defense (DOD).  
By authority of the Radiation Control for Health and Safety Act of 1968, the  
Center for Devices and Radiological Health (CDRH) of the FDA develops  
performance standards for the emission of radiation from electronic products  
including X-ray equipment, other medical devices, television sets, microwave  
ovens, laser products and sunlamps. The CDRH established a product  
performance standard for microwave ovens in 1971 limiting the amount of RF  
leakage from ovens. However, the CDRH has not adopted performance  
standards for other RF-emitting products. The FDA is, however, the lead federal  
health agency in monitoring the latest research developments and advising  
other agencies with respect to the safety of RF-emitting products used by the  
public, such as cellular and PCS phones.  
The FDA's microwave oven standard is an emission standard (as opposed to an  
exposure standard) that allows specific levels of microwave leakage (measured at  
five centimeters from the oven surface). The standard also requires ovens to have  
two independent interlock systems that prevent the oven from generating  
microwaves the moment that the latch is released or the door of the oven is  
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180  
opened. The FDA has stated that ovens that meet its standards and are used  
according to the manufacturer's recommendations are safe for consumer and  
industrial use. More information is available from: www.fda.gov/cdrh.  
The EPA has, in the past, considered developing federal guidelines for public  
exposure to RF radiation. However, EPA activities related to RF safety and  
health are presently limited to advisory functions. For example, the EPA now  
chairs an Inter-agency Radiofrequency Working Group, which coordinates RF  
health-related activities among the various federal agencies with health or  
regulatory responsibilities in this area.  
OSHA is responsible for protecting workers from exposure to hazardous  
chemical and physical agents. In 1971, OSHA issued a protection guide for  
exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide  
was later ruled to be only advisory and not mandatory. Moreover, it was based  
on an earlier RF exposure standard that has now been revised. At the present  
time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement  
purposes under OSHA's “general duty clause” (for more information see:  
NIOSH is part of the U.S. Department of Health and Human Services. It  
conducts research and investigations into issues related to occupational  
exposure to chemical and physical agents. NIOSH has, in the past, undertaken  
to develop RF exposure guidelines for workers, but final guidelines were never  
adopted by the agency. NIOSH conducts safety-related RF studies through its  
Physical Agents Effects Branch in Cincinnati, Ohio.  
The NTIA is an agency of the U.S. Department of Commerce and is responsible  
for authorizing Federal Government use of the RF electromagnetic spectrum.  
Like the FCC, the NTIA also has NEPA responsibilities and has considered  
adopting guidelines for evaluating RF exposure from U.S. Government  
transmitters such as radar and military facilities.  
The Department of Defense (DOD) has conducted research on the biological  
effects of RF energy for a number of years. This research is now conducted  
primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force  
Base, Texas. The DOD Web site for RF biological effects information is listed  
with other sites in conjunction with a question on other sources of  
information, below.  
Who funds and carries out research on the biological effects of  
RF energy?  
Research into possible biological effects of RF energy is carried out in  
laboratories in the United States and around the world. In the U.S., most  
research has been funded by the Department of Defense, due to the extensive  
military use of RF equipment such as radar and high-powered radio  
transmitters. In addition, some federal agencies responsible for health and  
safety, such as the Environmental Protection Agency (EPA) and the U.S. Food  
and Drug Administration (FDA), have sponsored and conducted research in this  
area. At the present time, most of the non-military research on biological  
effects of RF energy in the U.S. is being funded by industry organizations. More  
research is being carried out overseas, particularly in Europe.  
Section 4A: Safety  
181  
In 1996, the World Health Organization (WHO) established the International  
EMF Project to review the scientific literature and work towards resolution of  
health concerns over the use of RF technology. WHO maintains a Web site that  
provides extensive information on this project and about RF biological effects  
and research (www.who.ch/peh-emf).  
FDA, EPA and other US government agencies responsible for public health and  
safety have worked together and in connection with WHO to monitor  
developments and identify research needs related to RF biological effects.  
How does FCC Audit Cell Phone RF?  
After FCC grants permission for a particular cellular telephone to be marketed,  
FCC will occasionally conduct “post-grant” testing to determine whether  
production versions of the phone are being produced to conform with FCC  
regulatory requirements. The manufacturer of a cell phone that does not meet  
FCC's regulatory requirements may be required to remove the cell phone from  
use and to refund the purchase price or provide a replacement phone, and may  
be subject to civil or criminal penalties. In addition, if the cell phone presents a  
risk of injury to the user, FDA may also take regulatory action. The most  
important post-grant test, from a consumer's perspective, is testing of the RF  
emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of  
the phone, following a very rigorous testing protocol. As is true for nearly any  
scientific measurement, there is a possibility that the test measurement may be  
less than or greater than the actual RF emitted by the phone. This difference  
between the RF test measurement and actual RF emission is because test  
measurements are limited by instrument accuracy, because test measurement  
and actual use environments are different, and other variable factors. This  
inherent variability is known as “measurement uncertainty.When FCC  
conducts post-grant testing of a cell phone, FCC takes into account any  
measurement uncertainty to when determining whether regulatory action is  
appropriate. This approach ensures that when FCC takes regulatory action, it  
will have a sound, defensible scientific basis.  
FDA scientific staff reviewed the methodology used by FCC to measure cell  
phone RF, and agreed it is an acceptable approach, given our current  
understanding of the risks presented by cellular phone RF emissions. RF  
emissions from cellular phones have not been shown to present a risk of injury  
to the user when the measured SAR is less than the safety limits set by FCC (an  
SAR of 1.6 w/kg). Even in a case where the maximum measurement  
uncertainty permitted by current measurement standards was added to the  
maximum permissible SAR, the resulting SAR value would be well below any  
level known to produce an acute effect. Consequently, FCC's approach with  
measurement uncertainty will not result in consumers being exposed to any  
known risk from the RF emitted by cellular telephones.  
FDA will continue to monitor studies and literature reports concerning acute  
effects of cell phone RF, and concerning chronic effects of long-term exposure  
to cellular telephone RF (that is, the risks from using a cell phone for many  
years). If new information leads FDA to believe that a change to FCC's  
measurement policy may be appropriate, FDA will contact FCC and both  
agencies will work together to develop a mutually-acceptable approach.  
Section 4A: Safety  
182  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in the space  
provided below. This will be helpful if you need to contact us about your phone in  
the future.  
Model: SPH-a680 by Samsung  
Serial No.:  
User’s Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of  
the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.  
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.  
User’s Guide template version 3D (09-01-03)  
Section 4A: Safety  
183  
   
Section 4B  
Manufacturer’s Warranty  
In This Section  
Manufacturer’s Warranty  
Your SPH-a680 by Samsung has been designed to provide you with  
reliable, worry-free service. If for any reason you have a problem with  
your equipment, please refer to this manufacturer’s warranty.  
Section 4B: Manufacturer’s Warranty  
184  
 
Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG")  
warrants to the original purchaser ("Purchaser") that SAMSUNG's Phones and accessories ("Products") are free  
from defects in material and workmanship under normal use and service for the period commencing upon  
the date of purchase and continuing for the following specified period of time after that date:  
Phone  
1 Year  
1 Year  
Batteries  
Leather Case/Pouch/Holster  
Game Pad  
90Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This  
Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect,  
unusual physical, electrical or electromechanical stress, or modification of any part of Product, including  
antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any  
plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d)  
malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/  
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing,  
operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g)  
Product used or purchased outside the United States or Canada. This Limited Warranty covers batteries only if  
battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not  
cover any battery if (i) the battery has been charged by a battery charger not specified or approved by  
SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or show evidence of  
tampering, or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is  
specified.  
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or replace, at  
SAMSUNG's sole option, without charge to Purchaser, any defective component part of Product. To obtain  
service under this Limited Warranty, Purchaser must return Product to an authorized phone service facility in  
an adequate container for shipping, accompanied by Purchaser's sales receipt or comparable substitute proof  
of sale showing the date of purchase, the serial number of Product and the sellers' name and address. To  
obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon  
receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's sole  
option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace  
Product with a rebuilt, reconditioned or new Product. Repaired/replaced leather cases, pouches and holsters  
will be warranted for a period of ninety (90) days. All other repaired/replaced Product will be warranted for a  
period equal to the remainder of the original Limited Warranty on the original Product or for 90 days,  
whichever is longer. All replaced parts, components, boards and equipment shall become the property of  
SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty, Purchaser must  
pay all parts, shipping, and labor charges for the repair or return of such Product.  
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY  
CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND SAMSUNG MAKES NO WARRANTY  
OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR  
OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT  
LIMITED TO:  
"THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;  
"WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
"DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
"THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR  
Section 4B: Manufacturer’s Warranty  
185  
   
"COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR  
CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS  
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES  
AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED  
TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME  
STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR  
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO  
USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE  
PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,  
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR  
DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT  
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR  
ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE  
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,  
WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT  
EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR  
UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL  
NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH  
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR  
AS LIMITED AS THE LAW PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT  
IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS  
AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE  
QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY  
SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED  
WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO  
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES,  
OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR  
EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF  
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  
This Limited Warranty allocates risk of Product failure between Purchaser and SAMSUNG, and SAMSUNG's  
Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.  
The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this  
Limited Warranty, or make additional warranties binding on SAMSUNG. Accordingly, additional statements  
such as dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG  
and should not be relied upon.  
Samsung Telecommunications America, L.P.  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
©2004 Samsung Telecommunications America. All rights reserved.  
No reproduction in whole or in part allowed without prior written approval.  
Specifications and availability subject to change without notice. [011604]  
Section 4B: Manufacturer’s Warranty  
186  

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