Sprint PCS® Phone A420 by Samsung®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo,
and other trademarks are trademarks of Sprint Nextel.
Printed in Korea.
Table of Contents
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Welcome to Sprint
Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of your
phone.
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
ࡗ ࡗ ࡗ ࡗ Section 1: Getting Started
Section 2: Your Phone
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
the most recent version of the phone guide.
Phone
Guide
Note:
Please refer to the Important Safety Information section
on page 131 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
WARNING
ii
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 24.
CONTACTS (RIGHT SOFTKEY)
VOICE KIT (LEFT SOFTKEY)
PRESS MENU TO DISPLAY THE FOLLOWING:
VOICE KIT
1: Voice Dial
1: Record
2: Voice Memo
1: Record
2: Review
2: Review
3: Set Active
MESSAGING
1: Send Message
2: Inbox
3: Outbox
4: Drafts
5: Voicemail
1: Call Voicemail
3: Clear Envelope
2: Details
6: Settings
1: Notification
1: Message and Icon
2: Icon only
2: Sending Options
iii
1: Priority (Normal/Urgent)
3: Preset Messages
2: Call Back #
1: Can’t talk right now. Send me a message.
2: Call me
3: Where are you?
6: Let’s get lunch.
8: I’ll be there at
10: I love you!
13: [Empty]
4: Can you pick up
7: The meeting has been cancelled.
9: What time does it start?
11: [Empty]
14: [Empty]
17: [Empty]
20: [Empty]
5: Meet me at
12: [Empty]
15: [Empty]
18: [Empty]
16: [Empty]
19: [Empty]
4: Edit Signature (On/Off)
5: Message Alert
1: Alert Volume
1: Voicemail
2: Text Message
2: Text Message
2: Once
2: Alert Type
1: Voicemail
3: Reminder
1: Off
3: Every 2 min
6: Save In Outbox (Yes/No)
7: Auto Erase (Yes/No)
TOOLS
1: Today
2: Scheduler
3: Task List
4: Countdown
5: Memo Pad
6: World Time
1: Options (DST Setting)
7: Alarm Clock
1: Alarm #1
2: Alarm #2
3: Alarm #3
iv
8: Calculator
9: Set Time (displayed when there is no time information)
SETTINGS
1: Display
1: Screen Saver
1: Apple
2: Flower
3: Road
4: SnowBoarding
7: Digital Clock
10: Dual Clock
5: Sprint
8: World Time
11: Analog Clock
6: Launch Pad
9: Calendar
2: Menu Style
1: Grid Style
2: List Style
3: Dialing Font
1: Color
1: Basic
4: Hyphenate
2: Rainbow
3: Monochrome
3: Small
2: Size
1: Large
2: Normal
4: Greeting (Sprint/Custom)
5: Backlight
1: Main Display
1: Flip Open
4: 8 seconds
2: 30 seconds
3: 15 seconds
3: 15 seconds
2: Keypad
1: Flip Open
4: 8 seconds
2: 30 seconds
5: Off
3: Pwr Save Mode (On/Off)
4: Brightness
1: Lowest/Low/Med/High/Highest
6: Service Light (On/Off)
2: Sounds
v
1: Ringer Type
1: Voice Calls
1: With Caller ID
1: Single Tones
2: No Caller ID
1: Single Tones
2: Ring Tones
2: Ring Tones
3: Melodies
3: Melodies
2: Messages
1: Voicemail
3: Schedule
1: Single Tones
2: Text Message
2: Ring Tones
3: Melodies
4: Roam Ringer (Normal/Distinctive)
2: Volume
1: Ringer
1: Ringer Off
2: 1-Beep
3: Level 1 - 8
4: Vibrate
2: Messages
1: Use Ringer Vol.
2: Separate Vol.
2: Separate Vol.
2: Separate Vol.
2: Service (On/Off)
3: Vibrate
3: Voice Mail
1: Use Ringer Vol.
4: Alarms
3: Vibrate
1: Use Ringer Vol.
3: Vibrate
3: Alerts
1: Minute Beep (On/Off)
3: Connect (On/Off)
4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)
4: Key Tone
1: Tone Type
1: Xylophone
2: Tone Level
1: Tone Off
2: DTMF
3: Simple
2: Level 1 - 8
vi
3: Tone Length (Short/Long)
3: Security
1: Lock Phone
1: Unlocked
2: On Power-up
3: Lock Now
3: Empty
2: Change Lock
3: Special #
1: Empty
2: Empty
4: Erase Contacts (Yes/No)
5: Reset Phone (Yes/No)
4: Roaming
1: Set Mode
1: Automatic
2: Call Guard (On/Off)
5: Launch Pad
1: Up Key
2: Roaming only
3: Sprint
1: Contacts
4: Send Message
7: Calculator
2: Messaging
5: Scheduler
8: Display
3: Text Inbox
6: Alarms
9: Ringer Type
12: Missed Alerts
10: Call History
11: Voice Dial
2: Down Key
1: Contacts
4: Send Message
7: Calculator
2: Messaging
5: Scheduler
8: Display
3: Text Inbox
6: Alarms
9: Ringer Type
12: Missed Alerts
10: Call History
11: Voice Dial
3: Left Key
1: Contacts
4: Send Message
7: Calculator
2: Messaging
5: Scheduler
8: Display
3: Text Inbox
6: Alarms
9: Ringer Type
12: Missed Alerts
10: Call History
11: Voice Dial
vii
4: Right Key
1: Contacts
4: Send Message
7: Calculator
2: Messaging
5: Scheduler
8: Display
3: Text Inbox
6: Alarms
9: Ringer Type
12: Missed Alerts
10: Call History
11: Voice Dial
6: Others
1: Call Setup
1: Abbrev. Dial (On/Off)
2: Contacts Match (On/Off)
3: Restriction
1: Outgoing Call (Allow all / Contacts Only / Special# Only)
4: Call Answer
1: Any Key
2: Talk Key
3: Flip Open
5: Auto Answer (CarKit/Headset) (Yes/No)
2: Language
1: English
2: Español
3: Airplane Mode (On/Off)
4: Location (On/Off)
5: Audio Routing
1: Normal
2: Headset Only
6: TTY Mode
1: TTY Off
4: TTY Full
2: TTY + Hear
3: TTY + Talk
7: Phone Info
1: Phone Number
3: Version
2: Icon Glossary
4: Advanced
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
viii
4: All Recent
CONTACTS
1: Find
2: Add New Entry
3: Speed Dial #s
4: Group
1: Unassigned
3: Friends
5: VIPs
2: Family
4: Colleague
6: Empty
5: Services
1: Account Info
2: Customer Svc
3: Dir Assist
4: Sprint Operator
5: Sprint Voice Command
6: My Phone #
IN USE MENU
Press Options (right softkey) to display the following options:
1: Call History
4: Messaging
7:Phone Info
2: Contacts
5: Voice Memo
3: 3-Way Call
6: Tools
ix
x
2
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press
to turn the phone on.
2. Press Unlock ( ).
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Tip:
4
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold
.
2. Follow the system prompts to:
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Create your passcode
Record your name announcement
Record your greeting
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding
,
bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information and your voicemail account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account
Sprint Customer Service. Your default account password is
the last four digits of your Social Security number. If you are
not the account owner (if someone else receives the invoice
for your Sprint PCS Service), you can get a sub-account
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 100 for more information on your voicemail password.
6
Getting Help
Visit www.sprint.com
You can go online to:
ⅷ
Access your account information
ⅷ
Check your minutes used (depending on your
Sprint PCS Service Plan)
ⅷ
ⅷ
View and pay your bill
Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
ⅷ
ⅷ
ⅷ
Purchase accessories
Shop for the latest phones
View available Sprint PCS Service Plans and options
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
ⅷ
ⅷ
ⅷ
Dial
on your phone
Sign on to your account at www.sprint.com
Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
ⅷ
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
ᮣ
Press
.
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
ᮣ
Press
.
8
10
12
Section 2A
Your Phone: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
13
Front View of Your Phone
1. Speaker
2. Display Screen
3. Navigation Key
4. Headset Jack
5. Left Softkey
19. Right Softkey
18. OK/Menu Key
6. TALK Key
17. END Key
7. Volume Key
16. Speaker Key
15. BACK Key
8. Voicemail Key
14. Numeric Keypad
13. Space/Pound Key
12. Microphone
9. Shift/Asterisk Key
10. Plus Code
Dialing Key
11. Power/Accessory
Interface Connector
14
Key Functions
1. Speaker allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
2. Display Screen displays all the information needed to
operate your phone, such as the call status, the
contacts, the date and time and the signal and battery
strength.
3. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Press Up to access Missed Alerts.
Press Down to access Scheduler.
Press Right to launch Text Inbox.
Press Left to access the Send Message.
(Keys can be reassigned to create customized
shortcuts.)
4. Headset Jack allows you to plug in an optional headset
for convenient, hands-free conversations.
5. Left Softkey allows you to select softkey actions or menu
items corresponding to the bottom left line on the
display screen.
6. TALK Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
7. Volume Key allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used
to scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
8. Voicemail Key allows you to press and hold to
automatically dial your voicemail.
15
9. Shift/Asterisk Key enters the asterisk [*] character for
calling features. In text entry mode, press to change the
capitalization mode.
10. Plus Code Dialing Key automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
11. Power/Accessory Interface Connector allows you to
connect charging accessories and optional accessory
cables to your phone.
12. Microphone allows other callers to hear you clearly
when you are speaking to them.
13. Space/Pound Key enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
14. Numeric Keypad allows you to enter numbers, letters,
and characters.
15. BACK Key (Clear) deletes characters from the display in
text entry mode. When in a menu, press the Back key to
return to the previous menu.
16. Speaker Key turns on or off the speaker phone.
17. END Key (Power) ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
18. OK/Menu Key allows you to access the menu screen. It
also allows you to accept choices when navigating
through a menu.
19. Right Softkey allows you to select softkey actions or
menu items corresponding to the bottom right line on
the display screen.
16
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
main menu select Settings > Phone Info > Icon Glossary.
Tip:
indicates that position location is active.
indicates that position location is inactive.
indicates that you have voicemail, text, or numeric
pages waiting. Press
briefly to see a list of
pending messages or press and hold to dial your
voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message in
your inbox.
indicates that you have read the urgent message.
indicates that the message was sent.
indicates that the message failed to be sent.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that your message is locked.
17
indicates that your phone has a ringer volume set
and the vibrate option is checked.
indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.
indicates that your phone’s ringer is turned off and
the vibrate option is not checked.
indicates that your ringer is turned off and the
vibrate option is checked.
indicates that the TTY option is on.
indicates that your phone is in vibrate all mode.
indicates that an alarm is set on your phone.
means your phone cannot find a signal.
tells you a call is in progress.
displays your current signal strength. The more
lines you have, the stronger your signal.
indicates that your phone is roaming.
shows your current battery charge strength. (Icon
shows fully charged in idle mode.)
shows your current battery charge strength. (Icon
shows fully discharged in idle mode.)
allows you to start recording a voice memo.
indicates that a voice memo is playing.
indicates that there is a voice memo being recorded
during a call.
18
Display indicators help you manage your roaming charges by
letting you know when you’re off the Nationwide Sprint PCS
Network. (For more information, see Section 2D: Controlling
Your Roaming Experience, on page 69.)
Note:
Features of Your Phone
Congratulations on the purchase of your phone. The A420 by
Samsung is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
ⅷ
Digital dual-band/Tri-mode capability allows you to make
and receive calls while on the Nationwide Sprint PCS
Network and to roam on other 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements (page 69).
ⅷ
ⅷ
ⅷ
convenient messaging capabilities.
The Contacts list allows you to store up to 299 entries,
with up to five phone numbers per entry (page 79).
The built-in Scheduler offers several personal information
management features to help you manage your busy
ⅷ
Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future (page 52).
ⅷ
ⅷ
T9 Text Input lets you quickly type messages with one
keypress per letter (page 39).
Speed dial lets you dial phone numbers with one or two
19
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
ᮣ
Press and release
.
Once your phone is on, it may display “Searching for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
when you are in an area where there is no signal.
Note:
Turning Your Phone Off
To turn your phone off:
ᮣ
Press and hold
for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
20
Using Your Phone’s Battery and Charger
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Warning!
Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at www.sprint.com – click the Wireless link under
“Personal,” and then click Accessories under “Shop Sprint PCS
Online.”
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 3.5 hours of continuous digital talk
time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service and vibrate
mode affect the battery’s talk and standby times.
Note:
Tip:
Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.
21
Installing the Battery
To install the Li-Ion battery:
1. Insert the battery into the opening on the back of the
phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until it snaps into
place.
2. Install the protective cover by lining up the tabs at a
and gently press up until the cover snaps into place.
Removing the Battery
To remove your battery:
1. Remove the protective cover by pressing down on the
back of the cover.
2. Grip the battery at the bottom and pull up and out at a
45-degree angle.
22
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper-
right corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon (
the phone sounds a warning tone.
) blinks and
Always use a Sprint-approved desktop charger, travel
charger, or vehicle power adapter to charge your battery.
Using the wrong battery charger could cause damage to
your phone and void the warranty.
Warning!
Using the Travel Charger
To use the travel charger provided with your phone:
ᮣ
Plug the end of the AC adapter into the phone’s power
interface connector and the other end into an electrical
outlet.
Ⅲ
Ⅲ
Ⅲ
A red indicator light on the phone lets you know the
battery is charging.
A green indicator light on the phone indicates that
the battery is fully charged.
An onscreen indicator lets you know that the battery
is charged.
It takes about three hours to fully recharge a completely
rundown battery.
23
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.
To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level
menu by pressing the navigation key right or left.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may
also select any item by highlighting it and pressing
For example, if you want to view your last incoming call:
1. Select Menu ( ) to access the main menu.
2. Select Call History by pressing
and pressing
3. Select Incoming Calls by pressing
it and pressing
.
or by highlighting it
or by highlighting
.
. (If you have received any calls, they
are displayed on the screen.)
For the purposes of this guide, the above steps condense into
“Select Menu > Call History > Incoming Calls.”
Note:
24
Backing Up Within a Menu
To go to the previous menu:
ᮣ
Press
To return to standby mode:
Press
.
ᮣ
.
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
To display your phone number:
ᮣ
Select Menu > Settings > Phone Info > Phone Number.
(Your phone number and other information about your
phone and account will be displayed.)
To select Menu, press the menu key. To select menu options
(such as Settings, above), highlight the option and press OK.
(If the menu options are numbered, you may also select an
option simply by pressing the corresponding number key.)
Note:
25
Making and Answering Calls
Holding Your Phone
Since the antenna has been integrated into the design of the
phone, it is important not to block the reception path
accidentally to ensure the strongest signal possible is
achieved. The orbital internal antenna is located near the
hinge of your handset.
ATTENTION
Incorrect
Correct
Obstructing the internal
antenna could inhibit
call performance.
26
Making Calls
Placing a call from your phone is as easy as making a call from
any landline phone. Just enter the number, press
you’re on your way to clear calls.
, and
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press to erase one digit at a
time. Press and hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See
4. Press or close the phone when you are finished.
To redial your previous call, press TALK twice.
Tip:
You can also place calls from your phone by using the
27
Dialing Options
When you enter numbers in standby mode, select
Options ( ) to see the following dialing options.
To initiate an option, press the corresponding softkey button.
ⅷ
Dial dials the number or digits displayed.
ⅷ
Send Msg allows you to send text messages to the
number being dialed.
ⅷ
ⅷ
Save allows you to enter a seven- or ten-digit number
(phone number and area code) and press Options (right
softkey) > Save to save the phone number in your
Find allows you to enter a digit or string of digits, press
Options (right softkey), and then press Search to display
Contacts entries that contain the entered numbers. (See
ⅷ
ⅷ
Hard Pause allows you to enter a hard pause. To continue
dialing, you must press a key. (See “Dialing and Saving
2sec Pause allows you to enter a two-second pause. The
phone will pause and then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
28
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press
to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
information.)
Your phone notifies you of incoming calls in the following
ways:
ⅷ
ⅷ
ⅷ
ⅷ
The phone rings and/or vibrates.
The indicator light flashes.
The backlight illuminates.
The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
If Call Answer is set to Talk Key, the following options are also
displayed. To select an option, press the corresponding
softkey button.
ⅷ
Answer to answer the call.
ⅷ
Ignore to send the call to your voicemail box.
To quiet the ringer, press the back, end, or volume key.
Tip:
29
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is enabled:
ᮣ
Guard” on page 72 for additional information.)
When your phone is off, incoming calls go directly to
voicemail.
Note:
Ending a Call
To disconnect a call when you are finished:
ᮣ
Close the phone or press
.
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry from the notification screen:
ᮣ
Highlight the entry and press
number, press .)
. (To dial the phone
To display a Missed Call entry from standby mode:
1. Select Menu > Call History > Missed Calls.
2. Highlight the entry you wish to view and press
.
30
Calling Emergency Numbers
You can place calls to 911 (dial
and press
),
even if your phone is locked or your account is restricted.
When you place an emergency call, your phone automatically
enters Emergency mode.
Note:
During an emergency call, press Options (right softkey) to
display your options. To select an option, highlight it and
press
.
ⅷ
ⅷ
Unlock Phone to unlock your phone (appears only if the
phone is locked).
To close the pop-up menu (appears only if the phone is
unlocked), press the
key.
Press Options (right softkey) and then Phone Info & Phone
Number to display your phone number during an emergency
call.
Tip:
To exit Emergency mode:
1. Press
to end a 911 call.
2. Press
until Emergency mode is exited.
31
In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press
. The following options are available
through the Options menu:
Due to higher volume levels, do not place the phone
near your ear during monitor use.
Warning!
ⅷ
Call History checks your call log for Outgoing, Incoming,
Missed, and Recent calls. You can also erase the logs from
this menu.
ⅷ
ⅷ
Contacts accesses the Contacts menu.
3-Way Call allows you to talk to two different people at
the same time. (For more information, see “Making a
ⅷ
ⅷ
Messaging accesses the Messaging menu options.
Voice Memo allows you to record incoming audio from
your conversation. (For more information, see “Managing
ⅷ
ⅷ
Tools accesses the Tools menu options.
Phone Info displays the following menu options:
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Phone Number
Icon Glossary
Version
Advanced
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
32
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey displays
the Save option. Select this option if you wish to add the new
number to your Contacts. (See “Saving a Phone Number”
below.)
After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed.
Saving a Phone Number
Your phone can store up to five phone numbers in each
Contact entry up to a total of 299 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically. (For
more information, see Section 2F: Using Contacts on page
To save a number from standby mode:
1. Enter a phone number and press
.
2. Select New Entry or Existing Entry and press
.
The New Entry screen does not display for the first entry saved
in the contacts. Skip to step 3 if you are entering the first
number in the contacts.
Note:
Note:
If Existing Entry was selected, press OK to launch the Find
screen. Locate the desired contact and add the additional
number to the selected entry.
3. Use your navigation key to select a label (Mobile, Home,
Work, Pager, or Others) and press
.
33
4. Enter a name for the entry using the numeric keys. Press
to select the desired entry method T9(English), Alpha,
5. When you have finished entering the name, press
to return to the contact entry.
6. Press
for Done to save the entry.
Finding a Phone Number
You can search Contacts entries for phone numbers that
contain a specific string of numbers.
To find a phone number:
1. While in standby mode, enter three or more of the last
digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)
2. Press Options ( ) and select Find. (All Contacts entries
matching the entered numbers will be displayed.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press
.
To dial the number, press
.
34
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
ⅷ
Hard Pause sends the next set of numbers when you press
the left softkey button.
ⅷ
2-Second Pause automatically sends the next set of
numbers after two seconds.
You can have multiple pauses in a phone number and
combine two-second and hard pauses.
Note:
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options ( ) and select either Hard Pause or 2sec
Pause.
3. Enter additional numbers.
4. Press
.
– or –
Press Options ( ) > Save to save the number in your
Contacts.
When dialing a number with a hard pause, press the Talk to
send the next set of numbers.
Note
35
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold
until a “+” appears on your phone
display.
2. Dial the country code and phone number you’re calling
and press . (The access code for international dialing
will automatically be dialed, followed by the country
code and phone number.)
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Select Menu > Contacts > Find.
Press Contacts (right softkey) to list entries.
Shortcut:
2. Highlight the entry you want to call and press
.
– or –
To dial another number from the entry, highlight the
name and press
call, and press
, highlight the number you wish to
.
36
Using Speed Dialing
You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one keypress for locations 2-9 or two
key presses for locations 10-99.
To use One-Touch Dialing for speed dial locations 2-9:
ᮣ
Press and hold the appropriate key for approximately
two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
To use Two-Touch Dialing for speed dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
Speed dialing is not available when you are roaming; when
you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).
Note:
37
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press the right softkey to change the character input
mode.
2. Select one of the following options:
Ⅲ
T9(English) to enter text using a predictive text
entering system that reduces the number of keys
that need to be pressed while entering a word
Ⅲ
Alpha to cycle through the alpha characters
associated with the letters on the keypad
Ⅲ
Ⅲ
Number to enter numbers by pressing the numbers
on the keypad (see page 41).
Ⅲ
Ⅲ
Ⅲ
Preset Msg to enter preprogrammed messages (see
Recent Msg to enter a message from a list of
previous messages.
When entering text, press the * (Shift) key to change letter
capitalization (Abc > ABC > abc).
Tip:
38
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your phone by pressing
keys just once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Character Input Mode” on
T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)
To enter a word using T9(English) Text Input:
1. Select the T9(English) character input mode. (See
“Selecting a Character Input Mode” on page 38.)
2. Press the corresponding keys once per letter to enter a
word. (For example, to enter the word “Bill,” press
.) (If you make a mistake, press
to erase a single character. Press and hold
an entire entry.)
to delete
If the word you want is not displayed after you have entered
all the letters, press to scroll through additional word
selections. To accept a word and insert a space, press
.
39
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press
times, and
mistake, press
twice,
three times,
three
three times again.) (If you make a
to erase a single character. Press and
hold
to delete an entire entry.)
By default, the first letter of an entry is capitalized and the
following letters are lower cased. After a character is entered,
the cursor automatically advances to the next space after
two seconds or when you enter a character on a different key.
Characters scroll in the following order:
. ,@ 1 ?! * # /
A B C 2
T U V 8
W X Y Z 9
0
D E F 3
G H I 4
Space
Shift
J K L 5
M N O 6
P Q R S 7
40
Entering Numbers, Symbols, Smileys, and Preset
Messages
To enter numbers:
ᮣ
Select the Number mode and press the appropriate key.
To enter symbols:
ᮣ
appropriate key indicated on the display.
To enter “emoticons” (smileys):
ᮣ
Select the Emoticons mode and press the
appropriate key. (See “Selecting a Character Input
To enter preset messages:
2. Scroll to the desired preprogrammed message and
press
.
Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Let’s get lunch,” or a customized preset message of your
own. (For more information on preset messages, please see
Note:
41
42
Section 2B
Controlling Your Phone’s Settings
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it to. This section describes how you can change
your phone’s settings to best suit your needs. Take a few
moments to review these options and to adjust or add
settings that are right for you.
43
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
ⅷ
Preprogrammed Ringers include a variety of standard
ringer types and familiar music.
ⅷ
Vibrating Ringer alerts you to calls or messages without
disturbing others.
Selecting Ringer Types for Voice Calls
Your phone provides a variety of ringer options that allow
you to customize your ring and volume settings. These
options allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Select Menu > Settings > Sounds > Ringer Type >
Voice Calls.
2. Select With Caller ID or No Caller ID.
3. Select Single Tones, Ring Tones or Melodies, and press
. (The list of ringers is displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press
.
44
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Select Menu > Settings > Sounds > Ringer Type >
Messages.
2. Select Voicemail or Text Message.
3. Select Single Tones, Ring Tones or Melodies and press
. (The list of preprogrammed ringers is displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press
to assign the desired ringer.
Selecting Ringer Types for Schedule
To select a ringer type for schedule:
1. Select Menu > Settings > Sounds > Ringer Type > Schedule.
2. Select Single Tones, Ring Tones or Melodies and press
. (The list of preprogrammed ringers is displayed.)
3. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
4. Press
to assign the desired ringer.
45
Selecting Ringer Types for Roam Ringer
To select a ringer type for roam ringer:
1. Select Menu > Settings > Sounds > Ringer Type >
Roam Ringer.
2. Select Normal or Distinctive and press
.
Selecting a Key Tone
Your phone offers a number of options for selecting the
audible tones accompanying a keypress. (Longer tone lengths
may be better for tone recognition when dialing voicemail or
other automated systems.)
To select a key tone:
1. Select Menu > Settings > Sounds > Key Tone.
2. Select Tone Type and press
.
3. Select Xylophone, DTMF, or Simple and press
.
Tone Level
Your phone allows you to set the desired volume level of the
key tones.
To set the key tone level:
1. Select Menu > Settings > Sounds > Key Tone > Tone Level.
2. Press
left or right until you hear the desired tone
level and press
.
46
Key Tone Length
The key tone length allows you to choose between short or
long tones when pressing a key. Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.
To set the key tone length:
1. Select Menu > Settings > Sounds > Key Tone >
Tone Length.
2. Select Short or Long and press
.
Adjusting the Phone’s Ringer Volume
You can adjust your phone’s ringer volume to suit your needs
and your environment.
To adjust your phone’s ringer volume:
1. Select Menu > Settings > Sounds > Volume.
2. Select Ringer.
3. Use the navigation key to choose a volume level and
select Done ( ). (Select Vibrate to make the ringer
vibrate at any volume level.)
You can adjust the ringer volume in standby mode (or the
earpiece volume during a call) by using the volume key on the
left side of your phone.
Tip:
47
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Select Menu > Settings > Sounds > Volume.
2. Select Messages, Voicemail or Alarms, and press
.
3. Select Use Ringer Volume to use the ringer settings or
select Separate Volume.
4. Use the navigation key to choose a volume level and
select Done ( ). (Select Vibrate to make the ringer
vibrate at any volume level.)
Alert Notification
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, when
the signal fades, when powering your phone on or off, or
when a call has been connected.
To enable or disable alert sounds:
1. Select Menu > Settings > Sounds > Alerts.
2. Select Minute Beep, Service, Connect, Sig. Fade Tone, or
Power On/Off and press
.
If Power On/Off is selected, choose On or Off and press OK.
Note:
3. Select On or Off and press
.
48
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.
To activate Silence All:
ᮣ
With the phone open, press and hold the volume
key down in standby mode. (The screen will display
“Silence All.”)
To deactivate Silence All:
ᮣ
Press the volume key up repeatedly to select a desired
volume level.
Display Settings
Changing the Text Greeting
The text greeting can be up to 14 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may
enter your own custom greeting.
To display or change your greeting:
1. Select Menu > Settings > Display > Greeting > Custom.
2. Enter a custom greeting using your keypad and press
existing greeting one character at a time, press
erase the entire greeting, press and hold .)
. To
49
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are backlit after any keypress is made.
To change the backlight setting:
1. Select Menu > Settings > Display > Backlight > Main
Display.
2. Select a time setting and press
.
To change the keypad setting:
1. Select Menu > Settings > Display > Backlight > Keypad.
2. Select a time setting and press
.
Long backlight settings affect the battery’s talk and standby
times.
Note:
Changing the Display Screen
Your new phone offers options for what you see on the
display screen and when in standby mode.
To change the display images on main LCD:
1. Select Menu > Settings > Display > Screen Saver.
2. Choose the desired image and press
to assign it as
a screen saver.
50
Changing the Brightness
You can adjust your screen’s brightness to suit your
surroundings.
To adjust the display’s contrast:
1. Select Menu > Settings > Display > Backlight > Brightness.
2. Press your navigation key up or down to adjust the
brightness and select Done ( ).
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu appears on
your display screen.
To select the display’s menu style:
1. Select Menu > Settings > Display > Menu Style.
2. Select Grid Style to view each main menu item as an
animated, single screen icon or List Style to view the
main menu as a list and press
.
Changing the Font Color
You can customize your phone’s display font by selecting a
color scheme or style to reflect your personality.
To change the display’s theme color:
1. Select Menu > Settings > Display > Dialing Font > Color.
2. Select Basic, Rainbow, Monochrome, or Hyphenate and
press
.
51
Changing the Dialing Font
This setting allows you to adjust the display appearance
when dialing phone numbers.
To change the dialing font:
1. Select Menu > Settings > Display > Dialing Font > Size.
2. Select Large, Normal, or Small and press
.
Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
Turning Location on will allow the network to detect your
position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.
Note:
52
To enable your phone’s Location feature:
1. Select Menu > Settings > Others > Location. (The Location
disclaimer is displayed.)
2. Read the disclaimer and press
3. Select On or Off press
When the Location feature is on, your phone’s standby screen
will display the icon. When Location is turned off, the
icon will be displayed.
.
.
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call.
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Select Menu > Messaging > Settings > Message Alert.
2. Select Alert Volume, Alert Type, or Reminder and
press
.
3. Select the desired options and press
.
53
Deleting Old Messages
You can delete messages that you’ve already read whenever
you like, or you can have your phone delete them
automatically for you when your phone's message memory
becomes full.
To automatically delete read messages:
1. Select Menu > Messaging > Settings > Auto Erase.
2. Select Yes or No and press
.
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Select Menu > Messaging > Settings > Edit Signature.
2. Select On and press
signature to your outgoing messages, select Off and
press
.)
. (If you do not wish to attach a
Managing Preset Messages
Your phone is programmed with 10 preset messages to help
make sending text messages faster and easier. These
messages, such as “Where are you?,” “Let’s get lunch,” and
“Meet me at,” can be customized or deleted to suit your
needs. You can even add your own preset messages to the list
(up to 20 messages total).
54
To edit or delete a preset message:
1. Select Menu > Messaging > Settings > Preset Messages.
(The list of preset messages is displayed.)
2. To edit or delete a preset message, highlight it and
– or –
Select Options( ), and then select Erase to delete the
selected message. Select Yes to confirm. (Select Noto
cancel the deletion.)
To add a new preset message:
1. Select Menu > Messaging > Settings > Preset Messages.
(The list of preset messages is displayed.)
2. To add a new message, select the desired message
location, press Options ( ) and select Add New.
and press
. (Your new message will be added to the
beginning of the list.)
55
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Memo Pad and Voice Memos when you are
in an airplane or in any other area where making or receiving
calls or data is prohibited. When your phone is in Airplane
Mode, it cannot send or receive any calls or access online
information.
To set your phone to Airplane Mode:
1. Select Menu > Settings > Others > Airplane Mode.
2. Read the disclaimer and press
.
3. Select On or Off and press
.
While in Airplane Mode, your phone’s standby screen will
display “Phone off.”
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to
purchase the connector cable.
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
56
Service (TRS) by first dialing
. Then provide
the state TRS with this number: 866-727-4889.
To turn TTY Options on or off:
1. Press Menu > Settings > Others > TTY Mode from standby
mode. (An informational message is displayed.)
2. Press
3. Select TTY Off, TTY + Hear, TTY+ Talk or TTY Full and
press
.
.
In TTY Mode, your phone will display the TTY access icon
when a headset or TTY device is plugged in.
Note:
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
911 Emergency Calling
WARNING
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.
57
Phone Setup Options
Display Language
You can choose to display your phone’s onscreen menus in
English or in Spanish.
To assign a language for the phone’s display:
1. Select Menu > Settings > Others > Language.
2. Select English or Español and press
.
Call Setup Options
Call Setup options allow you to set up the following options:
ⅷ
Abbreviated Dial allows you to program a five- or six-digit
prefix for commonly used phone numbers (page 59).
ⅷ
Contacts Match allows you to turn on or off the contacts
matching feature (page 60).
ⅷ
ⅷ
Call Answer allows you to set up how you answer
ⅷ
Auto Answer allows you to answer incoming calls
automatically with the optional hands-free car kit
58
Abbreviated Dialing
Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When
abbreviated dialing is on, you can enter the last four or five
digits of any phone number that matches the five- or six-digit
prefix, and the number is dialed.
To set up abbreviated dialing:
1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.
2. Select On or Off and press
3. Input the five- or six-digit prefix (for example, area code
and prefix) and press
.
.
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four or five digits of the prefix phone
number.
2. Abbrev. Dial is displayed in the lower left corner with
the prefix digits displayed.
If there is more than one Contact entry that matches the last
four or five digits, a list is displayed which allows you to select
the desired number to call.
Note:
3. Press
to make the call.
59
Contacts Match
With the Contacts Match feature, your phone displays the
contact’s name and phone number if the incoming call or
outgoing call is in your Contacts list.
To access Contacts Match:
1. Select Menu > Settings > Others > Call Setup >
Contacts Match.
2. Select On or Off and press
.
Restriction
Allows you to restrict outgoing call options by selecting one
of the following options:
ⅷ
ⅷ
ⅷ
Allow all to allow outgoing calls to be made (no
restrictions).
Contacts Only to allow outgoing calls to only those
numbers saved in the Contacts list.
Special# Only to allow outgoing calls to only the numbers
set up in the special numbers list. (See “Using Special
To access call restriction:
1. Select Menu > Settings > Others > Call Setup > Restriction.
2. Enter your lock code.
3. Select Outgoing Call and press
4. Select Allow all, Contacts Only, or Special# Only and
press
.
.
60
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether by pressing
, by pressing any number key,
or simply by opening the phone.
To set call answer mode:
1. Select Menu > Settings > Others > Call Setup > Call Answer.
2. To select an option, highlight it and press
.
Ⅲ
Ⅲ
Ⅲ
Any Key to allow an incoming call to be answered by
opening the phone or pressing any key.
Talk Key to require
to be pressed to answer all
incoming calls.
Flip Open to answer the call when the phone is
opened.
Auto Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit.
To set Auto Answer mode:
1. Select Menu > Settings > Others > Call Setup >
Auto Answer.
2. To select an option, highlight it and press
CarKit/Headset select Yes to answer calls
.
Ⅲ
automatically when the phone is connected to a
hands-free car kit or a headset (sold separately).
Remember, your phone will answer calls in Auto
Answer mode even if you are not present.
61
62
Section 2C
Setting Your Phone’s Security
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.
63
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Select Menu > Settings > Security.
2. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Tip:
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
To lock your phone:
1. From the Security menu, select Lock Phone.
2. Highlight Lock Now and press
lock the next time it is turned on, select On Power-up
and press
.)
. (To set your phone to
64
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press Talk, Left/Right softkey,
Volume key, or OK key.
2. Enter your lock code.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see
To place an outgoing call in lock mode:
ᮣ
To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press
.
Changing the Lock Code
To change your lock code:
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Change Lock.
4. Enter your new lock code and press Next ( ).
5. Re-enter your new lock code and press Done ( ).
65
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to
your Contacts entries. (The same number may be in both
directories.)
To add or replace a special number:
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Special #.
4. Select a location for your entry and press
5. Enter the number and press
.
.
There are no speed dial options associated with special
numbers.
Note:
66
Erasing Contacts
You can quickly and easily erase all the contents of your
Contacts list.
To erase all the names and numbers in your Contacts:
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase Contacts and press
.
4. If you are certain you would like to erase all of your
Contacts entries, select Yes and press
.
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts are
not affected when resetting your phone.)
To reset your phone:
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Reset Phone and press
4. If you are certain that you would like to restore all the
factory settings, select Yes and press
.
.
67
68
Section 2D
Controlling Your Roaming Experience
In This Section
ࡗ ࡗ ࡗ Understanding Roaming
Setting Your Phone’s Roam Mode
Roaming is the ability to make or receive calls when you’re off the
Nationwide Sprint PCS Network. Your new digital dual-band/
tri-mode A420 by Samsung® works anywhere on the
Nationwide Sprint PCS Network and allows you to roam on
other 1900 and 800 MHz digital networks where we’ve
implemented roaming agreements with other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
69
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon (
).
Remember, when you are using your phone off the
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).
Tip:
Unless your Sprint PCS Service Plan includes roaming, you will
pay a higher per-minute rate for roaming calls.
Note:
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features.
If you’re on a call when you leave the Nationwide Sprint PCS
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and
on again to reconnect to the Nationwide Sprint PCS Network.
Note:
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended
time.
70
To check your voicemail while roaming:
1. Dial 1 + area code + your Sprint PCS phone number.
2. When you hear your voicemail greeting, press
.
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings on your digital dual-
band phone to control your roaming experience.
To set your phone’s roam mode:
1. Select Menu > Settings > Roaming > Set Mode.
2. To select an option, highlight it and press
.
Ⅲ
Ⅲ
Ⅲ
Automatic seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, the phone searches for an
alternate system.
Roaming only forces the phone to seek a roaming
system. The previous setting (Sprint or Automatic) is
restored the next time the phone is turned on.
Sprint allows you to access the Nationwide
Sprint PCS Network only and prevents roaming on
other networks.
71
Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the
onscreen roaming icon and Call Guard. Call Guard makes it
easy to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)
To turn Call Guard on or off:
1. Select Menu > Settings > Roaming > Call Guard.
2. Highlight On or Off and press
.
Voice dialing and speed dialing are not available when you
are roaming with Call Guard enabled.
Note:
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press
.
2. Select Roam Call (
).
To answer incoming roaming calls with Call Guard on:
1. Press
2. Select Answer (
.
).
If the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls.
Note:
72
Viewing History
You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls you
placed, accepted, or missed. Call History makes redialing a
number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.
Each entry contains the phone number (if it is available) and
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call) may
only appear once on the list.
To view a Call History entry:
1. Select Menu > Call History.
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or
All Recent and press
.
3. Highlight the entry you wish to view and press
.
74
Call History Options
For additional information and options on a particular call,
highlight a Call History entry and press
. This feature
displays the date and time of the call, the phone number (if
available), and the caller’s name (if the number is already in
your Contacts). By pressing Options ( ), you can select from
the following options:
ⅷ
Send Msg to send a text message to the number displayed
ⅷ
Save to save the number if it is not already in your
Contacts. (See “Saving a Phone Number From Call
ⅷ
Prepend to add numbers to the beginning of the selected
ⅷ
You can also view the next Call History entry by pressing the
navigation key right or view the previous entry by pressing
the navigation key left.
Tip:
Making a Call From Call History
To place a call from Call History:
1. Select Menu > Call History.
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or
All Recent and press
3. Use your navigation key to select a Call History entry
and press
.
.
75
You cannot make calls from Call History to entries identified
as No Caller ID, Unknown, or Restricted.
Note:
Saving a Phone Number From Call History
Contacts entries can store up to a total of five phone
numbers, and each entry’s name can contain 20 characters.
To save a phone number from Call History:
1. Select Outgoing Calls, Incoming Calls, Missed Calls, or
All Recent and press
.
2. Use your navigation key to select the desired entry and
select Options ( ).
3. Select Save and press
.
4. Select New Entry and press
.
5. Select a label and press
.
6. Enter a name for the entry using the keypad and
press
.
7. Select Done ( ) to save and exit.
After you have saved the number, the Find screen is
You cannot save phone numbers already in your Contacts or
from calls identified as No Caller ID, Unknown, or Restricted.
Note:
76
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.
To prepend a phone number from Call History:
1. Select a Call History entry, select the number or the
name and press
.
2. Press Options ( ) and select Prepend.
3. Enter the prefix and press
.
Erasing Call History
To erase Call History:
1. Select Menu > Call History.
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or
All Recent and press
3. Press Options ( ) and select Erase for the highlighted
entry or Erase All for all entries and press
.
.
77
78
Section 2F
Using Contacts
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Now that you know the basics that make it easier to stay in touch
with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how to
use your phone’s Contacts and helps you make the most of
your contacts and time when you are trying to connect with
the important people in your life.
79
Adding a New Contacts Entry
Your phone's Contacts list can store up to 299 entries and
each entry’s name can contain 20 characters.
To add a new entry:
1. Select Menu > Contacts > Add New Entry.
Enter the phone number in standby mode and press
OK. Proceed with steps 2-5.
Shortcut:
2. Enter a name for the new entry and press the
3. Highlight the desired label entry (Mobile, Home, Work,
Pager, Fax, or Others) and enter the phone number.
4. Select OK ( ).
5. Select Done ( ).
After you have saved the number, the Find entry screen is
80
Finding Contacts Entries
There are several ways to display your Contacts entries: by
name, by speed dial number, and by group. Follow the steps
outlined in the sections below to display entries from the
Contacts menu.
Finding Names
To find Contacts entries by name:
1. Select Menu > Contacts > Find.
2. Scroll through all the entries using your navigation key.
3. – or –
4. Enter the first letter of a name or part of a name (such
as “ave” for “Dave”). (The more letters you enter, the
more your search narrows.)
5. To display an entry, highlight it and press
.
6. To dial the entry’s default phone number, press
.
7. – or –
8. To display additional Contacts entries, press the
navigation key left or right.
From standby mode, press Contacts (right softkey) to
display the Contacts menu.
Shortcut:
81
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
1. Select Menu > Contacts > Speed Dial #s.
2. Scroll through speed dial entries using your navigation
key. Speed dial numbers are displayed in numeric order.
3. – or –
4. Enter the number of a speed dial location using your
keypad.
5. To display an entry, highlight it and press
.
6. To dial the entry’s default phone number, press
.
Finding Group Entries
To find entries designated as part of a group:
1. Select Menu > Contacts > Group.
2. Scroll through the group titles using your navigation
key. To display entries belonging to a group, highlight
the group and press
.
3. Navigate through the group to find the desired contact.
4. To dial the entry’s default phone number, press
.
82
Contacts Entry Options
To access a Contacts entry’s options, highlight the entry and
press Options ( ) > Edit. Highlight one of the options listed
below and press
.
ⅷ
[Contact Name] to edit the contact entry name.
ⅷ
[Mobile/Home/Work/Pager/Others] to add a phone
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
[E-mail] to add an email address to the entry.
[Memo] to add a short text description about the contact.
[Group] to assign the entry to a group.
[Ring] to assign a preprogrammed ringer.
[Image] to assign a preset image to the contact entry.
You can view the next entry by pressing the navigation key
right or view the previous entry by pressing the navigation
key left.
Tip:
Adding a Phone Number to a Contacts
Entry
To add a phone number to an entry:
on page 81) and press
.
2. Press Options ( ) > Edit.
3. Highlight the desired label, enter the new phone
number, and press
.
4. Press OK ( ).
5. Press Done ( ) to save the new number.
83
Editing a Contacts Entry’s Phone Number
To edit an entry’s phone number:
2. Press Options ( ) > Edit.
.
3. Highlight the number you wish to edit and press
.
4. Press
to clear one digit at a time, or press and
to erase the whole number.
hold
5. Re-enter or edit the number and press
6. Press OK ( ).
.
7. Press Done ( ) to save the number.
Assigning Speed Dial Numbers
Your phone can store up to 98 phone numbers in speed dial
locations. For details on how to make calls using speed dial
numbers, see “Using Speed Dialing” on page 37.
Speed dial numbers can be assigned when you add a new
Contacts entry, when you add a new phone number to an
existing entry, or when you edit an existing number.
To assign a speed dial number to a new or existing phone number:
1. Add a phone number to a new or existing Contacts
2. Highlight the number and press Options ( ).
If you select a location that already has a speed dial entry
associated, you can press Edit to overwrite the location.
Note:
84
3. Select Speed Dial and press
.
4. Select an available speed dial location and press
.
5. Press Done ( ) to return to the Contacts menu.
If you attempt to assign an already in-use speed dial location
to a new phone number, a dialog will appear asking if you
wish to replace the existing speed dial assignment. Select Yes
to assign the location to the new phone number and delete
the previous speed dial assignment.
Note:
Editing a Contacts Entry
To make changes to an entry:
1. Display a Contacts entry and highlight the name of the
person you wish to edit.
2. Press Options ( ) > Edit.
3. Highlight the part of the entry you wish to edit (Name,
Group, Ringer, etc.) and press
.
4. Add and/or edit the desired information and press
.
5. Press Done ( ) to save your changes.
85
Selecting a Ringer Type for an Entry
You can assign a ringer type to a Contacts entry so you can
identify the caller by the ringer type. (See “Ringer Types” on
To select a ringer type for an entry:
1. Display a Contacts entry and highlight the name of the
person you wish to edit.
2. Press Options ( ) > Edit.
3. Highlight the current ringer type and press
.
4. Select the desired ringer category and press
.
5. Use your navigation key to scroll through available
ringers. (When you highlight a ringer type, a sample
ringer will sound.)
6. Highlight your desired ringer and press
.
7. Press Done ( ) to save the new ringer type.
86
Dialing Sprint PCS Services
Your Contacts list is preprogrammed with contact numbers
for various Sprint PCS Services.
To dial a service from your Contacts:
1. Select Menu > Contacts > Services.
2. Select Account Info, Customer Svc, Dir Assist, Sprint
Operator, or Sprint Voice Command.
3. Press
to place the call.
To dial a service from standby mode using your keypad:
1. Dial the appropriate service number:
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Account Info –
Customer Services –
Sprint 411 –
Sprint Operator –
Sprint Voice Command –
2. Press
to place the call.
87
88
Section 2G
Using the Phone’s Scheduler and Tools
In This Section
ࡗ ࡗ ࡗ ࡗ Your phone is equipped with several personal information
management features that help you manage your busy lifestyle.
This section shows you how to use these features to turn
your phone into a time management planner that helps you
keep up with your contacts, schedules, and commitments. It
takes productivity to a whole new level.
89
Using Your Phone’s Scheduler
Adding an Event to the Scheduler
Your Scheduler helps organize your time and reminds you of
important events.
To add an event:
1. Select Menu > Tools > Scheduler.
2. Using your navigation key, highlight the day to which
you would like to add an event and press
.
Press the navigation key up or down to scroll by week through
the Scheduler.
Tip:
3. Select Options ( ) > Add New (
).
If there are not any events scheduled for the selected day, the
New Event screen is automatically displayed.
Note:
5. Select an initial time and date for the event by entering
the Start time and Date.
Ⅲ
Using your keypad, enter the start time and date for
the event.
6. Select an end time and date for the event by
highlighting the End time and Date.
Ⅲ
Using your keypad, enter the end time and date for
the event.
7. Select an alarm time for the event by highlighting the
alarm field and pressing the navigation key left or right
to select one of the following:
90
Ⅲ
No Alarm, On Time, 10min before, 30min before, or
1 Hr before.
8. Select Done ( ) to save and exit.
Event Alerts
There are several ways your phone alerts you to scheduled
events:
ⅷ
ⅷ
ⅷ
By playing the assigned ringer type.
By illuminating the backlight.
By flashing the LED.
Event Alert Menu
When your phone is turned on and you have an event alarm
scheduled, your phone alerts you and displays the event
summary. To silence the alarm and reset the schedule,
press
.
Viewing Events
To view your scheduled events:
1. Select Menu > Tools > Scheduler.
2. Using your navigation key, select the day for which you
would like to view events and press
. (If you have
events scheduled for the selected day, they will be listed
in chronological order.)
In the Scheduler view, days with events scheduled are
highlighted.
Tip:
3. To display the details of an event listed in the schedule,
highlight it and press
.
91
Going to Today’s Scheduler Menu
To go to the Scheduler menu for today’s date:
ᮣ
Select Menu > Tools > Today.
Erasing a Day’s Events
To erase a day’s scheduled events:
1. Select Menu > Tools > Scheduler.
2. Using your navigation key, highlight the day for which
you would like to erase events and press
.
In the Scheduler view, days with events scheduled are
highlighted.
Tip:
3. Press Options ( ) and select Erase or Erase All. (An alert
will appear notifying you of the number of events to be
erased.)
4. Select Yes to confirm or No to Cancel.
Using Your Phone’s Alarm Clock
Your phone comes with a built-in alarm clock with multiple
alarm capabilities.
To use the alarm clock:
1. Select Menu > Tools > Alarm Clock.
2. Select Alarm #1, Alarm #2, or Alarm #3 and press
.
3. Turn the alarm on or off by highlighting the activation
field.
Ⅲ
Press the navigation key left or right to select On
or Off .
92
4. Select a time for the alarm by highlighting the time
field.
Ⅲ
Use your keypad to enter an alarm time.
5. Select a ringer type for the alarm by highlighting the
ringer field and pressing
Select the desired ringer category and press
Press the navigation key up or down to select the
desired ringer and press
.
Ⅲ
.
.
6. Select a repeating status for the alarm by highlighting
the Repeat field.
Ⅲ
Press the navigation key left or right to select Once,
Mon to Fri, Sat & Sun, or Daily .
7. Select Done ( ).
Using Your Phone’s Memo Pad
Your phone comes with a memo pad you can use to compose
and store reminders and notes to help keep you organized.
To compose a note:
1. Select Menu > Tools > Memo Pad .
If there are no memos saved yet, the New Memo screen is
automatically displayed.
Note:
2. Select Options ( ) > Add New.
3. Type your note using the numeric keypad and press
To read a saved note:
1. Select Menu > Tools > Memo Pad.
2. Highlight a note and press
.
93
To delete saved notes:
1. Select Menu > Tools > Memo Pad.
2. Highlight a note and select Options ( ).
3. Select Erase or Erase All and press
4. Select Yes and press
.
.
Using Your Phone’s Tools
In addition to helping you be more efficient and organized,
your phone offers useful and entertaining tools.
Using the Calculator
Your phone comes with a built-in calculator.
To use the calculator:
1. Select Menu > Tools > Calculator.
2. Enter the first number using your keypad.
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Press the navigation key up for Multiplication (x).
Press the navigation key down for Division (÷).
Press the navigation key left for Subtraction (-).
Press the navigation key right for Addition (+).
Press
Press
Press
or
for a decimal point.
for a negative number.
to clear all numbers.
3. Enter the second number and press
for Equals (=).
94
Task List
This option allows you to manage daily tasks that include
dates, times, and priority levels.
1. Select Menu > Tools > Task List.
If there are no tasks saved, the New Task screen is
automatically displayed.
Note:
2. Select Options ( ) > Add New.
3. Enter the task name using the keypad and press
4. Select a due time by highlighting the Due Time field.
.
Ⅲ
Using the keypad, enter the due time of the task.
5. Select a due date by highlighting the Due Date field.
Using the keypad, enter the due date of the task.
6. Select a Priority level by highlighting Priority field.
Ⅲ
Ⅲ
Press the navigation key left or right to select Low
or High.
7. Select Done ( ) to save and exit.
95
Countdown
This option allows you to enter a timer that counts down to
an event based on a date and time specified.
1. Select Menu > Tools > Countdown.
If there are no countdowns saved, the New Countdown screen
is automatically displayed.
Note:
2. Select Options ( ) > Add New.
3. Enter the countdown name using the keypad and
press
4. Select a time by highlighting the Time field.
Using the keypad, enter the time of the countdown.
5. Select a date by highlighting the Date field.
Using the keypad, enter the date of the countdown.
.
Ⅲ
Ⅲ
6. Select Done ( ) to save and exit.
World Time
To view the time in 24 different locations:
1. Select Menu > Tools > World Time.
2. Press the navigation key left or right to scroll through
different cities and time zones.
3. Press Option ( ) > DST Setting (
) to turn daylight
saving time on or off.
96
98
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your Sprint PCS
Voicemail and personal greeting as soon as your phone is
activated.
To set up your voicemail:
1. Press and hold
.
2. Follow the system prompts to:
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Create your passcode.
Record your name announcement.
Record your greeting.
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding
,
bypassing the need for you to enter your passcode).
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
100
Voicemail Notification
There are several ways your phone alerts you to a new
message:
ⅷ
ⅷ
ⅷ
By displaying a message on the screen.
By sounding the assigned ringer type.
By the LED blinking red.
New Voicemail Message Alerts
When you receive a new voice message, your phone alerts
you and prompts you to call your voicemail.
To call your voicemail:
ᮣ
Press and hold
.
To display your Missed Log:
ᮣ
Press the navigation key up.
When you are roaming off the Nationwide Sprint PCS
Network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your
voicemail by dialing 1 + area code + your wireless phone
Note:
number. When your voicemail answers, press ( ) and enter
*
your passcode. You will be charged roaming rates when
accessing voicemail while roaming off the Nationwide
Sprint PCS Network.
Your phone accepts messages even when it is turned off.
However, you are notified of new messages only when your
phone is turned on and you are in a Sprint PCS Service Area.
101
Retrieving Your Voicemail Messages
You can review your messages directly from your phone or
from any other touch-tone phone. To dial from your phone,
you can either speed dial your voicemail or use the menu
keys.
Using One-Touch Message Access
ᮣ
Press and hold
box.)
. (Your phone will dial your voicemail
Using the Menu Keys on Your Phone to Access Your
Messages
1. Select Menu > Messaging > Voicemail > Call Voicemail.
2. Press
to listen to your messages.
You are charged for airtime minutes when you are accessing
your voicemail from your phone.
Note:
Using a Phone Other Than Your Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press
.
3. Enter your passcode.
When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during the
header.
Tip:
102
Voicemail Button Guide
Here’s a quick guide to your keypad functions while listening
to voicemail messages. For further details and menu options,
Date/Time Send Reply Advance
Replay
Erase
Rewind
Forward
Call Back
Help
Save
Skip
Cancel
Voicemail Options
Your phone offers several options for organizing and
accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail
box helps you navigate through the voicemail system more
quickly by shortening the voice prompts you hear at each
level.
To turn Expert Mode on or off:
1. Press and hold
to access your voicemail. (If your
voicemail box contains any new or saved messages,
press
to access the main voicemail menu.)
2. Press
to change your Personal Options, following
the system prompts.
3. Press
for Expert Mode.
4. Press
to turn Expert Mode on or off.
103
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 20
customers.
1. Press and hold
to access your voicemail. (If your
voicemail box contains any new or saved messages,
press
to access the main voicemail menu.)
2. Press
to change your Personal Options, following
the system prompts.
3. Press
for Administrative Options.
for Group Distribution Lists.
4. Press
5. Follow the voice prompts to create, edit, rename, or
delete group lists.
Sprint PCS Callback
Return a call after listening to a message without
disconnecting from voicemail.
ᮣ
Press
after listening to a message. (Once the call is
complete, you’re returned to the voicemail main menu.)
Voicemail-to-Voicemail Message
Record and send a voice message to other Sprint PCS
Voicemail users.
1. From the main voicemail menu, press
to send a
message.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record and send your voice
message.
104
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other Sprint PCS
Voicemail user.
1. After listening to a voice message, press
.
2. Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to
other Sprint PCS Voicemail users.
1. After listening to a message, press
and then
.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction
and forward the voice message.
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been
listened to when you send, forward, or reply to other
Sprint PCS users.
1. Listen to the message and press
2. After the tone, record your message, press
recording and then
to indicate you are satisfied
to reply.
to end
with the message you recorded.
To re-record your message, press 3.
Note:
3. Press
4. Press
to mark receipt requested.
to send your voicemail message.
105
Extended Absence Greeting
When your phone is turned off or you are off the Nationwide
Sprint PCS Network for an extended period, this greeting can
be played instead of your normal personal greeting.
1. From the main voicemail menu, press
for Personal
Options.
2. Press
for greetings.
to record an Extended Absence Greeting.
3. Press
Clearing the Message Icon
Your phone may temporarily continue to display the message
icon after you have checked your voice and text messages.
To clear the icon from the display screen:
1. Select Menu > Messaging > Voicemail > Clear Envelope.
2. Select Yes or No and press
.
106
Voicemail Menu Key
Following the prompts on the voicemail system, you can use
your keypad to navigate through the voicemail menu. The
following list outlines your phone’s voicemail menu
structure.
Listen
Envelope Information
Reply
Advance 8 Seconds
Replay
Rewind
Forward Message
Erase
Callback
Save
Options
Send a Message
Personal Options
Notification Options
Phone Notification
Numeric Paging to a Phone
Return to Personal Options Menu
Administrative Options
Skip Passcode
107
Autoplay
Message Date & Time On/Off
Change Passcode
Group Distribution List
Return to Personal Options Menu
Greetings
Personal Greetings
Name Announcement
Extended AbsenceGreeting
Return to Personal Options Menu
Expert Mode (On/Off)
Place a Call
Disconnect
108
Using SMS Text Messaging
With SMS Text Messaging, you can use other people's
wireless phone numbers to send instant text messages from
your phone to their messaging-ready phones – and they can
send messages to you. When you receive a new message, it
will automatically be displayed on your phone’s screen.
In addition, SMS Text Messaging includes a variety of preset
messages, such as “I’m running late, I’m on my way,” that
make composing messages fast and easy. You can also
customize your own preset messages (up to 160 characters)
Composing SMS Text Messages
To compose an SMS Text message:
1. Select Menu > Messaging > Send Message.
2. Select Contacts, Mobile #, or Email and press
.
3. Enter the number or email address, or select the
contact, and select Next ( ). (You may include up to 10
recipients per message.)
4. Compose a message using one of the following
methods:
Ⅲ
To type a message, use your keypad to enter your
message. Use to select a character input mode.
Ⅲ
To use a preset message, recent message, or an
emoticon, select Options ( ) and select Preset Msg,
Recent Msg, or Emoticons. Press the number on the
keypad that corresponds to the number next to the
message or emoticon.
5. Select Next ( ).
109
6. Review your message and press Send ( ). You may also
select the following additional messaging options by
pressing Options ( ):
Ⅲ
Edit to edit the existing message before sending.
Ⅲ
Priority to set the message priority level
[Normal or Urgent].
Ⅲ
Ⅲ
Call Back # to set the callback number.
Save to Drafts to save the message without sending.
Accessing SMS Text Messages
To read an SMS Text message:
ᮣ
When you receive a text message, it will automatically
appear on your phone’s main display screen. Use your
navigation key to scroll down and view the entire
message.
To reply to an SMS Text message:
1. While the message is open, select Reply ( ).
2. Compose your reply, use the preset messages or
emoticons.
Ⅲ
To type a message, use your keypad to enter your
message. Use to select a character input mode.
Ⅲ
To use a preset message or an emoticon, select
Options ( ) and select Preset Msg, Recent Msg, or
Emoticons. Press the number on the keypad that
corresponds to the number next to the message or
emoticon.
3. Select Next ( ).
4. Review your message and press Send ( ). You may also
select the following additional messaging options by
pressing Options ( ):
Ⅲ
Edit to edit the existing message before sending.
110
Ⅲ
Priority to set the message priority level
[Normal or Urgent].
Ⅲ
Ⅲ
Call Back # to set the callback number.
Save to Drafts to save the message without sending.
Using Preset Messages
Preset messages make sending text messages to your friends,
family, and coworkers easier than ever.
To add or edit preset messages:
1. Select Menu > Messaging > Settings > Preset Messages.
2. Select Options ( ) and press Add New.
– or –
3. Highlight a message you wish to edit and select
Options ( ) and press Erase or select Edit ( ).
4. Enter your new message or changes and press Done
(
You may also add or edit preset messages in the “My Online
Note:
111
Using Caller ID
Caller ID allows people to identify a caller before answering
the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a
call, just follow these easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press
2. Enter the number you want to call.
3. Press
.
.
To permanently block your number, call Sprint Customer
Service.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to incoming
calls by sounding two beeps. Your phone’s screen informs
you that another call is coming in and displays the caller’s
phone number (if it is available).
To respond to an incoming call while you’re on a call:
ᮣ
Press
. (This puts the first caller on hold and answers
the second call.)
To switch back to the first caller:
ᮣ
Press
again.
For those calls where you don’t want to be interrupted, you
can temporarily disable Call Waiting by pressing *70 before
placing your call. Call Waiting is automatically reactivated
once you end the call.
Tip:
112
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.
To make a Three-Way Call:
1. Enter a number you wish to call and press
2. Once you have established the connection, enter the
second number you wish to call and press
. (This
.
puts the first caller on hold and dials the second
number.)
3. When you’re connected to the second party, press
again to begin your three-way call.
If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the
call and are the first to hang up, all other callers are
disconnected.
Call Waiting and Three-Way Calling are not available while
roaming off the Nationwide Sprint PCS Network.
Note:
113
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned
off. You can continue to make calls from your phone when
Call Forwarding is activated.
To activate Call Forwarding:
1. Press
.
2. Enter the area code and phone number to which your
future calls should be forwarded.
3. Press
. (You will see a message and hear a tone to
confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press
.
2. Press
. (You will see a message and hear a tone to
confirm the deactivation.)
You are charged a higher rate for calls you have forwarded.
Note:
114
Using Voice-Activated Dialing
Your phone features voice-activated dialing. You can call up
to 20 stored entries by speaking the individual’s or company’s
name into the microphone. Using the voice-activated dialing
option requires that you first program the phone to recognize
the name of the individual or company you are calling.
Tips on recording names
ⅷ
Avoid recording similar names phonetically. If you record
a name similar to one that is already stored in a voice-dial
memory, the phone requests another name.
ⅷ
ⅷ
ⅷ
Avoid recording in a noisy place.
Speak clearly and naturally.
Avoid very long or very short names. Names with two to
five syllables are recommended.
ⅷ
If a voice dial entry does not properly connect, you may
need to record the name and number again.
Record Voice Dial tags in a quiet environment and without
the aid of an accessory (for example, a headset or hands-free
car kit).
Note:
115
Programming the Phone for Voice Dialing
Programming your phone for voice activated dialing is easy.
The phone provides voice prompts and screen displays to
guide you through the recording process. To program the
phone for voice activated dialing:
1. Select Menu > Voice Kit > Voice Dial > Record.
2. The phone will prompt you to “Please say the name?”
Wait for the beep and then say the name. (For best
results, use names with at least two syllables, or use
both a first and last name.) The phone stores the name
as a “first” sample, and then prompts you to say the
name again.
3. Respond to the prompt by repeating the name after the
beep exactly as you did the first time. The phone stores
the name as a second sample and then requests you to
enter a phone number.
4. Enter the phone number on the keypad and select
OK ( ).
5. Enter a name for the voice dial entry using the keypad
and select Save ( ).
If you do not enter a name for the voice dial entry, the phone
number will display when reviewing your voice tag list.
Note:
116
Setting Up Voice Dial
Voice Dial is always active once you have programmed the
phone with Voice Dial entries. To place voice activated calls,
press and hold
. Then say the name into the phone after
you hear the voice prompt and the beep.
You can also initiate a voice activated call by opening the flip,
when this feature is activated.
To change the Voice Dial setup options:
1. Select Menu > Voice Kit > Voice Dial > Set Active.
2. Press the Navigation key up or down to scroll between
the following options:
Ⅲ
Talk Only: enables voice dialing by pressing and
holding
Talk and Flip: enables voice dialing by pressing and
holding (when the phone is open), or by simply
opening the phone’s flip cover.
3. Select the desired option and press
.
Ⅲ
.
Voice Dial can also be accessed by holding down the
SPEAKER key.
Note:
117
Placing a Call Using Voice Dial
To place a call if Voice Dial is inactive:
1. Open the flip and press and hold
.
2. At the voice prompt, say the name into the phone.
Ⅲ
The phone automatically places the call if it
recognizes the name.
Ⅲ
If the phone does not recognize the name, it beeps
twice and says “Please say the name.”
Reviewing Voice Dial Entries
To review Voice Dial entries:
1. Select Menu > Voice Kit > Voice Dial > Review.
2. A list of saved voice dial tags is displayed. Scroll to the
desired entry and press
. The recorded name plays
audibly.
You can scroll through entries without having to listen to
each one, or you can listen to them all as they play in order.
Note:
3. Press
to return to the previous screen.
118
Erasing Voice Dial Entries
To erase an individual Voice Dial entry:
1. Select Menu > Voice Kit > Voice Dial > Review.
2. Highlight the desired entry using the navigation key.
3. Select Options ( ) > Erase.
4. Select Yes to confirm and press
.
To erase all Voice Dial entries:
1. Select Menu > Voice Kit > Voice Dial > Review.
2. Select Options ( ) > Erase All.
3. Select Yes to confirm and press
.
119
Managing Voice Memos
You can use your phone’s Voice Services to record brief
memos to remind you of important events, phone numbers,
or grocery list items.
Recording Voice Memos
To record a voice memo:
1. Select Menu > Voice Kit > Voice Memo > Record.
2. Begin recording after the prompt.
To end the recording of your memo:
ᮣ
Press
for Done.
To record a conversation during a phone call:
1. During a call, select Options > Voice Memo. (A one-
minute counter is displayed on the screen indicating the
amount of time a single voice memo can be recorded.)
2. To pause the memo, select Pause ( ). To resume the
recording, select Resume ( ).
3. To finish recording, select Done ( ).
Your voice is not recorded during this process, only the
incoming audio from the other caller.
Note:
Your phone can store a total of 20 memos or up to three
minutes.
Note:
120
Voice Memo Options
To play the voice memos you have recorded:
1. Select Menu > Voice Kit > Voice Memo.
2. Select Review and press
. (The phone displays a list
of saved memos, with the first one selected.)
3. Highlight the desired memo and press
.
— or —
Press the number corresponding to the memo you want
to review.
Edit Caption
Allows you to change the default label given to the voice
memo.
To change the label name:
1. Select Menu > Voice Kit > Voice Memo.
2. Select Review and press
. (The phone displays a list
of saved memos, with the first one selected.)
3. Highlight the desired memo and press Options ( ) >
Edit Caption.
4. Press and hold
to erase the name.
5. Enter the new name using the keypad and press
for Save.
121
Erasing Voice Memos
To erase an individual memo:
1. Select Menu > Voice Kit > Voice Memo.
2. Select Review and press
.
3. Highlight the desired memo.
4. Select Options ( ) and press Erase.
5. Select Yes and press
.
To erase all voice memos:
1. Select Menu > Voice Kit > Voice Memo > Review.
2. Select Options ( ) > Erase All ( ).
3. Select Yes and press
.
122
Section 3B
Sprint PCS Voice Command
In This Section
ࡗ ࡗ ࡗ ࡗ With Sprint PCS Voice Command, reaching your friends, family,
and coworkers has never been easier – especially when you’re on
the go. You can even listen to Web-based information, such
as news, weather, and sports. Your voice does it all with
Sprint PCS Voice Command.
This section outlines the Sprint PCS Voice Command service.
123
Getting Started With Sprint PCS
Voice Command
With Sprint PCS Voice Command:
ⅷ
ⅷ
ⅷ
ⅷ
You can store all your contacts’ phone numbers, so you
can simply say the name of the person you want to call.
There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
You can call anyone in your address book – even if you
don’t remember their phone number.
You don’t need to worry about losing your contacts or
address book. This advanced service is network-based, so
if you switch or happen to lose your phone, you won’t lose
your contacts or address book.
It’s Easy to Get Started
There are two easy ways to sign up for Sprint PCS Voice
Command:
ᮣ
Sign up when you purchase and activate your phone.
Just dial
from your phone to contact
Sprint Customer Service and sign up.
ᮣ
There is a monthly charge for Sprint PCS Voice Command.
124
Creating Your Own Address Book
You can program up to 299 names and numbers into your
personal address book. Each entry will support up to five
different numbers, with a maximum of 299 phone numbers
supported; and with the advanced technology of Sprint PCS
Voice Command, you can have instant access to all of them.
There are four ways to update your address book:
ⅷ
On the Web. Go to www.talk.sprintpcs.com and sign on with
your phone number and password to access a fully
functional Web-based address book to create and update
your contacts.
ⅷ
Use an Existing Address Book. Automatically merge address
books from desktop software applications with Sprint
Sync® Services for no additional charge. Simply click the
“Click to synchronize” button within your Sprint PCS
Voice Command personal address book at
www.talk.sprintpcs.com.
ⅷ
Use Voice Recordings. Simply dial
and say, “Add
name.” You will then be asked to say the name and
number you want to add to your personal address book.
Your address book can store up to 20 voice-recorded
names at once.
ⅷ
Call Sprint 411. If you don’t have a computer or Internet
access handy, you can have Sprint 411 look up phone
numbers for you and automatically add them to your
address book. Just dial
and say “Call operator”
and we’ll add two names and all the numbers associated
with those names to your address book for our standard
directory assistance charge.
125
Making a Call With Sprint PCS
Voice Command
To make a call with Sprint PCS Voice Command:
1. Press
and you’ll hear the “Ready” prompt.
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith
at work,” “Call John Baker on the mobile phone,” “Call
555-1234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to
verify. Say “Yes” to call the number or person. (The
number will automatically be dialed.) Say “No” if you
wish to cancel.
Keep in mind that Sprint PCS Voice Command recognizes not
only your voice, but any voice, so that others can experience
the same convenience if they use your phone.
Tip:
For more helpful hints on Sprint PCS Voice Command,
including a list of recognized commands and an interactive
tutorial, visit www.talk.sprintpcs.com.
126
Accessing Information Using
Sprint PCS Voice Command
To access information using Sprint PCS Voice Command:
1. Press
.
2. Say “Call the Web” and choose from a listing of
information categories like news, weather, and sports.
– or –
Simply say “Call news room,” “Call the weather,” “Call Sports
Central,” etc.
Sprint PCS Voice Command is not available while roaming off
the Nationwide Sprint PCS Network.
Note:
127
128
130
Section 4A
Important Safety Information
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to
read and follow the information provided in this phone guide
may result in serious bodily injury, death, or property
damage.
131
General Precautions
There are several simple guidelines to operating your phone properly and
Speak directly into the mouthpiece.
ⅷ
ⅷ
ⅷ
Avoid exposing your phone and accessories to rain or liquid spills. If
your phone does get wet, immediately turn the power off and remove
the battery.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, bending, or
sitting on it.
Any changes or modifications to your phone not expressly approved in
this document could void your warranty for this equipment and void
your authority to operate this equipment.
For the best care of your phone, only Sprint authorized
personnel should service your phone and accessories. Failure
to do so may be dangerous and void your warranty.
Note:
Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee
connection in all conditions. Therefore you should never rely solely upon
any mobile phone for essential communication (e.g., medical
emergencies). Emergency calls may not be possible on all cellular networks
or when certain network services and/or mobile phone features are in use.
Check with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.
Purchase an optional hands-free accessory at your local Sprint
Store, or call the Sprint PCS Accessory Hotline® at 1-800-974-
2221 or by dialing #222 on your phone.
Tip:
132
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special
regulations in a given area. Turn your phone off in areas where use is
forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF)
signals. However, RF signals from wireless phones may affect inadequately
shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment that
has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately shielded
from external RF signals.
Always turn off the phone in health-care facilities and request
permission before using the phone near medical equipment.
Note:
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission from a
crew member to use your phone while the plane is on the ground. To
prevent any risk of interference, FCC regulations prohibit using your phone
while the plane is in the air.
133
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in
a blasting area or in other areas with signs indicating two-way radios
should be turned off. Construction crews often use remote-control RF
devices to set off explosives.
Turn your phone off when you're in any area that has a potentially
explosive atmosphere. Although it's rare, your phone and accessories could
generate sparks. Sparks can cause an explosion or fire, resulting in bodily
injury or even death. These areas are often, but not always, clearly marked.
They include:
ⅷ
ⅷ
ⅷ
ⅷ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust,
or metal powders.
ⅷ
Any other area where you would normally be advised to turn off your
vehicle’s engine.
Never transport or store flammable gas, flammable liquids, or
explosives in the compartment of your vehicle that contains
your phone or accessories.
Note:
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could
hurt themselves and others, damage the phone or make calls that increase
your Sprint PCS Invoice.
134
Using Your Phone With a Hearing Aid
Device
Your Sprint PCS® Phone has been tested for hearing aid device
compatibility. When some wireless phones are used near some hearing
devices (hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their
mobile phones, to assist hearing device users in finding phones that may
be compatible with their hearing devices. Not all phones have been rated.
Phones that have been rated will have an “M3” or “M4” rating on the box.
Your Sprint PCS Vision Phone A420 by Samsung has an M3 rating.
Phones rated M3 or M4 meet FCC requirements and may generate less
interference to hearing devices than phones that are not labeled. M4 is
the better/higher of the two ratings.
Note:
The M3/M4 ratings do not guarantee successful interoperation between
your phone and hearing aid device. Results will vary depending on the level
of immunity of your hearing device and degree of your hearing loss.
The more immune your hearing aid device is, the less likely you are to
experience interference noise from your wireless phone. Hearing aid
devices should have ratings similar to phones. Ask your hearing healthcare
professional for the rating of your aids. Most new hearing aids have at
least an M2 immunity level. Add the “M” ratings of your hearing aid and
your phone to determine probable usability:
ⅷ
ⅷ
ⅷ
Any combined rating equal to or greater than six offers best use.
Any combined rating equal to five is considered normal use.
Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a
combined rating of six for “best use.”
Sprint further suggests you experiment with multiple phones (even
those not labeled M3 or M4) while in the store to find the one that
works best with your hearing aid device. Should you experience
interference after purchasing your phone, promptly return it to the store.
With the Sprint® 14 Day Risk Free Guarantee you may return the phone
within 14 days of purchase for a full refund.
135
Getting the Best Hearing Device Experience With
Sprint PCS Vision Phone A420 by Samsung®
To further minimize interference:
Ⅲ
There is usually less interference on the microphone setting
than the telecoil setting.
Ⅲ
Set the phone’s Display and Keypad backlight settings to
ensure the minimum time interval:
1. Press Menu > Settings > Display > Backlight.
2. Select Main Display or Keypad and press
.
3. Select the minimum time setting (8 seconds) and press
.
Ⅲ
Ⅲ
Ⅲ
Use phones with a pull-out antenna. Phones with embedded
antennae may produce more interference.
Position the phone so the antenna is farthest from your
hearing aid.
Move the phone around to find the point with least
interference.
136
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s
performance.
ⅷ
Recently, there have been some public reports of wireless phone
batteries overheating, catching fire, or exploding. It appears that
many, if not all, of these reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or questionable
manufacturing standards. Sprint is not aware of similar problems
with Sprint PCS® phones resulting from the proper use of batteries
and accessories approved by Sprint or the manufacturer of your
phone. Use only Sprint or manufacturer-approved batteries and
accessories found at Sprint Stores or through your phone’s
manufacturer, or call
1-866-343-1114 to order. They’re also available at www.sprint.com –
click the Wireless link under Personal, and then click Accessories under .
Buying the right batteries and accessories is the best way to ensure
they’re genuine and safe.
ⅷ
ⅷ
In order to avoid damage, charge the battery only in temperatures
that range from 32° F to 113° F (0° C to 45° C).
Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
ⅷ
ⅷ
ⅷ
ⅷ
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long
period of time.
ⅷ
ⅷ
It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs
replacing.
Don’t store the battery in high temperature areas for long periods of
time. It’s best to follow these storage rules:
Ⅲ
Less than one month:
-4° F to 140° F (-20° C to 60° C)
Ⅲ
More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
For safe disposal options of your Li-Ion batteries, contact your nearest
Sprint authorized service center.
137
Special Note: Be sure to dispose of your battery properly. In some areas,
the disposal of batteries in household or business trash may be prohibited.
Radiofrequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned
on, it receives and transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the power level. This
power can range from 0.006 watts to 0.2 watts in digital mode.
Knowing Radiofrequency Safety
The design of your phone complies with updated NCRP standards
described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and
the American National Standards Institute (ANSI) joined in updating ANSI’s
1982 standard for safety levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and physicians from
universities, government health agencies and industries developed this
updated standard after reviewing the available body of research. In 1993,
the Federal Communications Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC adopted hybrid standard
consisting of the existing ANSI/IEEE standard and the guidelines published
by the National Council of Radiation Protection and Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a
handset on your body, use the Sprint supplied or approved carrying case,
holster or other body-worn accessory. Use of non-Sprint-approved
accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC Web site at
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy
absorbed in the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring,
and calculation process. It does not represent how much RF the phone
emits. All phone models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR of a phone can be
substantially less than the level reported to the FCC. This is because of a
138
variety of factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that each
phone meets strict federal guidelines. Variations in SARs do not represent
a variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe for
use by the public.
The highest reported SAR values of the are:
CDMA mode (Part 22):
Head: 0.839 W/kg; Body-worn: 0.968 W/kg
PCS mode (Part 24):
Head: 1.32 W/kg; Body-worn: 0.221 W/kg
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines.
FCC ID number: A3LSPHA420.
More information on the phone's SAR can be found from the following FCC
Owner’s Record
The model number, regulatory number and serial number are located on a
nameplate inside the battery compartment. Record the serial number in
the space provided below. This will be helpful if you need to contact us
about your phone in the future.
Model: Sprint PCS® Phone A420 by Samsung®
Serial No.:
139
Phone Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under one or
more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is covered by U.S.
Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents
pending.
Phone Guide template version 5A (September 2005)
140
Section 4B
Manufacturer’s Warranty
In This Section
ࡗ Your phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with
your equipment, please refer to the manufacturer’s warranty
in this section.
For information regarding the terms and conditions of
the “Terms & Conditions” link at the bottom or call Sprint
Customer Service at 1-888-211-4PCS.
141
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS
AMERICA, L.P. (“SAMSUNG”) warrants to the original purchaser
(“Purchaser”) that SAMSUNG's Phones and accessories (“Products”) are
free from defects in material and workmanship under normal use and
service for the period commencing upon the date of purchase and
continuing for the following specified period of time after that date:
Phone
1 Year
Batteries
1 Year
Leather Case/Pouch/Holster
Game Pad
90 Days
90 Days
1 Year
Other Phone Accessories
What is Not Covered? This Limited Warranty is conditioned upon proper
use of Product by Purchaser. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abuse, neglect,
unusual physical, electrical or electromechanical stress, or modification of
any part of Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made illegible; (c) any
plastic surfaces or other externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions resulting from the use of
Product in conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or damage
from improper testing, operation, maintenance, installation, or
adjustment; (f) installation, maintenance, and service of Product, or (g)
Product used or purchased outside the United States or Canada. This
Limited Warranty covers batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a battery charger
not specified or approved by SAMSUNG for charging the battery, (ii) any of
the seals on the battery are broken or show evidence of tampering, or (iii)
the battery has been used in equipment other than the SAMSUNG phone
for which it is specified.
142
What are SAMSUNG's Obligations? During the applicable warranty period,
SAMSUNG will repair or replace, at SAMSUNG's sole option, without
charge to Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return Product to an
authorized phone service facility in an adequate container for shipping,
accompanied by Purchaser's sales receipt or comparable substitute proof
of sale showing the date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to deliver the
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt,
SAMSUNG will promptly repair or replace the defective Product. SAMSUNG
may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product with a rebuilt,
reconditioned or new Product. Repaired/replaced leather cases, pouches
and holsters will be warranted for a period of ninety (90) days. All other
repaired/replaced Product will be warranted for a period equal to the
remainder of the original Limited Warranty on the original Product or for
90 days, whichever is longer. All replaced parts, components, boards and
equipment shall become the property of SAMSUNG. If SAMSUNG
determines that any Product is not covered by this Limited Warranty,
Purchaser must pay all parts, shipping, and labor charges for the repair or
return of such Product.
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE
PRODUCT “AS IS,” AND SAMSUNG MAKES NO WARRANTY OR
REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO:
“THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE;
“WARRANTIES OF TITLE OR NON-INFRINGEMENT;
“DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
“THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR
“COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,
RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES
AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF
APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.
143
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR
MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY
TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY
BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST
PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW,
SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY
WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW
PERMITS.
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE
ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE
ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND
SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE
SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR
SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE
MAY BE.
144
This Limited Warranty allocates risk of Product failure between Purchaser
and SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of
risk and the limitations of liability contained in this Limited Warranty. The
agents, employees, distributors, and dealers of SAMSUNG are not
authorized to make modifications to this Limited Warranty, or make
additional warranties binding on SAMSUNG. Accordingly, additional
statements such as dealer advertising or presentation, whether oral or
written, do not constitute warranties by SAMSUNG and should not be
relied upon.
Samsung Telecommunications America, L.P.
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2006 Samsung Telecommunications America. All rights reserved.
No reproduction in whole or in part allowed without prior written
approval.
Specifications and availability subject to change without notice. [011604]
145
146
Signature 54
Sprint PCS Service
Dialing Sprint PCS Services
P
Phone Number
Displaying 25
Finding 34
Sprint PCS Voice Command
Sprint Service
T
Turning Your Phone On and
Off 20
R
Restriction 60
U
V
Voicemail
S
Options 103
Retrieving 102
Volume
Text Message, Picture Mail,
Voice Mail, Alarms, App.
Volume. 48
W
148 Index
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