Samsung A420 User Manual

Sprint PCS® Phone A420 by Samsung®  
www.sprint.com  
© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo,  
and other trademarks are trademarks of Sprint Nextel.  
Printed in Korea.  
Table of Contents  
Welcome to Sprint  
Sprint is committed to bringing you the best wireless  
technology available. We built our complete, nationwide  
network from the ground up, so all your services – whether  
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –  
will work the same wherever you go on the Nationwide  
Sprint PCS Network.  
This guide will familiarize you with our technology and your  
new phone through simple, easy-to-follow instructions. It’s  
all right here – from setting up your account passwords and  
voicemail to using the most advanced features of your  
phone.  
Welcome and thank you for choosing Sprint.  
i
 
Introduction  
This Phone Guide introduces you to Sprint PCS Service and all  
the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Your Phone  
Section 3: Sprint PCS Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
will also help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you'll  
be ready to use your phone in no time.  
Due to updates in phone software, this printed guide  
may not be the most current version for your phone.  
Visit www.sprint.com and sign on to My PCS to access  
the most recent version of the phone guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 131 to learn about information that will help  
you safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property  
damage.  
WARNING  
ii  
 
Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
CONTACTS (RIGHT SOFTKEY)  
VOICE KIT (LEFT SOFTKEY)  
PRESS MENU TO DISPLAY THE FOLLOWING:  
VOICE KIT  
1: Voice Dial  
1: Record  
2: Voice Memo  
1: Record  
2: Review  
2: Review  
3: Set Active  
MESSAGING  
1: Send Message  
2: Inbox  
3: Outbox  
4: Drafts  
5: Voicemail  
1: Call Voicemail  
3: Clear Envelope  
2: Details  
6: Settings  
1: Notification  
1: Message and Icon  
2: Icon only  
2: Sending Options  
iii  
 
1: Priority (Normal/Urgent)  
3: Preset Messages  
2: Call Back #  
1: Can’t talk right now. Send me a message.  
2: Call me  
3: Where are you?  
6: Let’s get lunch.  
8: I’ll be there at  
10: I love you!  
13: [Empty]  
4: Can you pick up  
7: The meeting has been cancelled.  
9: What time does it start?  
11: [Empty]  
14: [Empty]  
17: [Empty]  
20: [Empty]  
5: Meet me at  
12: [Empty]  
15: [Empty]  
18: [Empty]  
16: [Empty]  
19: [Empty]  
4: Edit Signature (On/Off)  
5: Message Alert  
1: Alert Volume  
1: Voicemail  
2: Text Message  
2: Text Message  
2: Once  
2: Alert Type  
1: Voicemail  
3: Reminder  
1: Off  
3: Every 2 min  
6: Save In Outbox (Yes/No)  
7: Auto Erase (Yes/No)  
TOOLS  
1: Today  
2: Scheduler  
3: Task List  
4: Countdown  
5: Memo Pad  
6: World Time  
1: Options (DST Setting)  
7: Alarm Clock  
1: Alarm #1  
2: Alarm #2  
3: Alarm #3  
iv  
8: Calculator  
9: Set Time (displayed when there is no time information)  
SETTINGS  
1: Display  
1: Screen Saver  
1: Apple  
2: Flower  
3: Road  
4: SnowBoarding  
7: Digital Clock  
10: Dual Clock  
5: Sprint  
8: World Time  
11: Analog Clock  
6: Launch Pad  
9: Calendar  
2: Menu Style  
1: Grid Style  
2: List Style  
3: Dialing Font  
1: Color  
1: Basic  
4: Hyphenate  
2: Rainbow  
3: Monochrome  
3: Small  
2: Size  
1: Large  
2: Normal  
4: Greeting (Sprint/Custom)  
5: Backlight  
1: Main Display  
1: Flip Open  
4: 8 seconds  
2: 30 seconds  
3: 15 seconds  
3: 15 seconds  
2: Keypad  
1: Flip Open  
4: 8 seconds  
2: 30 seconds  
5: Off  
3: Pwr Save Mode (On/Off)  
4: Brightness  
1: Lowest/Low/Med/High/Highest  
6: Service Light (On/Off)  
2: Sounds  
v
1: Ringer Type  
1: Voice Calls  
1: With Caller ID  
1: Single Tones  
2: No Caller ID  
1: Single Tones  
2: Ring Tones  
2: Ring Tones  
3: Melodies  
3: Melodies  
2: Messages  
1: Voicemail  
3: Schedule  
1: Single Tones  
2: Text Message  
2: Ring Tones  
3: Melodies  
4: Roam Ringer (Normal/Distinctive)  
2: Volume  
1: Ringer  
1: Ringer Off  
2: 1-Beep  
3: Level 1 - 8  
4: Vibrate  
2: Messages  
1: Use Ringer Vol.  
2: Separate Vol.  
2: Separate Vol.  
2: Separate Vol.  
2: Service (On/Off)  
3: Vibrate  
3: Voice Mail  
1: Use Ringer Vol.  
4: Alarms  
3: Vibrate  
1: Use Ringer Vol.  
3: Vibrate  
3: Alerts  
1: Minute Beep (On/Off)  
3: Connect (On/Off)  
4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)  
4: Key Tone  
1: Tone Type  
1: Xylophone  
2: Tone Level  
1: Tone Off  
2: DTMF  
3: Simple  
2: Level 1 - 8  
vi  
3: Tone Length (Short/Long)  
3: Security  
1: Lock Phone  
1: Unlocked  
2: On Power-up  
3: Lock Now  
3: Empty  
2: Change Lock  
3: Special #  
1: Empty  
2: Empty  
4: Erase Contacts (Yes/No)  
5: Reset Phone (Yes/No)  
4: Roaming  
1: Set Mode  
1: Automatic  
2: Call Guard (On/Off)  
5: Launch Pad  
1: Up Key  
2: Roaming only  
3: Sprint  
1: Contacts  
4: Send Message  
7: Calculator  
2: Messaging  
5: Scheduler  
8: Display  
3: Text Inbox  
6: Alarms  
9: Ringer Type  
12: Missed Alerts  
10: Call History  
11: Voice Dial  
2: Down Key  
1: Contacts  
4: Send Message  
7: Calculator  
2: Messaging  
5: Scheduler  
8: Display  
3: Text Inbox  
6: Alarms  
9: Ringer Type  
12: Missed Alerts  
10: Call History  
11: Voice Dial  
3: Left Key  
1: Contacts  
4: Send Message  
7: Calculator  
2: Messaging  
5: Scheduler  
8: Display  
3: Text Inbox  
6: Alarms  
9: Ringer Type  
12: Missed Alerts  
10: Call History  
11: Voice Dial  
vii  
4: Right Key  
1: Contacts  
4: Send Message  
7: Calculator  
2: Messaging  
5: Scheduler  
8: Display  
3: Text Inbox  
6: Alarms  
9: Ringer Type  
12: Missed Alerts  
10: Call History  
11: Voice Dial  
6: Others  
1: Call Setup  
1: Abbrev. Dial (On/Off)  
2: Contacts Match (On/Off)  
3: Restriction  
1: Outgoing Call (Allow all / Contacts Only / Special# Only)  
4: Call Answer  
1: Any Key  
2: Talk Key  
3: Flip Open  
5: Auto Answer (CarKit/Headset) (Yes/No)  
2: Language  
1: English  
2: Español  
3: Airplane Mode (On/Off)  
4: Location (On/Off)  
5: Audio Routing  
1: Normal  
2: Headset Only  
6: TTY Mode  
1: TTY Off  
4: TTY Full  
2: TTY + Hear  
3: TTY + Talk  
7: Phone Info  
1: Phone Number  
3: Version  
2: Icon Glossary  
4: Advanced  
CALL HISTORY  
1: Outgoing Calls  
2: Incoming Calls  
3: Missed Calls  
viii  
4: All Recent  
CONTACTS  
1: Find  
2: Add New Entry  
3: Speed Dial #s  
4: Group  
1: Unassigned  
3: Friends  
5: VIPs  
2: Family  
4: Colleague  
6: Empty  
5: Services  
1: Account Info  
2: Customer Svc  
3: Dir Assist  
4: Sprint Operator  
5: Sprint Voice Command  
6: My Phone #  
IN USE MENU  
Press Options (right softkey) to display the following options:  
1: Call History  
4: Messaging  
7:Phone Info  
2: Contacts  
5: Voice Memo  
3: 3-Way Call  
6: Tools  
ix  
x
Section 1  
Getting Started  
 
2
Section 1A  
Setting Up Service  
In This Section  
Setting up service on your new phone is quick and easy. This  
section walks you through the necessary steps to unlock your  
phone, set up your voicemail, establish passwords, and  
contact Sprint for assistance with your Sprint PCS Service.  
3
     
Getting Started With Sprint PCS Service  
Determining if Your Phone is Already Activated  
If you purchased your phone at a Sprint Store, it is probably  
activated, unlocked, and ready to use. If you received your  
phone in the mail, it probably has been activated; all you  
need to do is unlock it.  
If your phone is not activated, please refer to the activation  
card included with your phone.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press  
to turn the phone on.  
2. Press Unlock ( ).  
To select a softkey, press the softkey button directly below the  
Note:  
softkey text that appears at the bottom left and bottom right  
of your phone’s display screen. Softkey actions change  
according to the screen you’re viewing and will not appear if  
there is no corresponding action available.  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or wireless phone  
number or try 0000 or NATL (6285). If none of these work, call  
Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
4
 
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold  
.
2. Follow the system prompts to:  
Create your passcode  
Record your name announcement  
Record your greeting  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your passcode)  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends you enable your  
voicemail passcode.  
For more information about using your voicemail, see “Using  
5
   
Sprint PCS Account Passwords  
As a Sprint PCS customer, you enjoy unlimited access to your  
personal account information and your voicemail account. To  
ensure that no one else has access to your information, you  
will need to create passwords to protect your privacy.  
Account Password  
If you are the account owner, you'll have an account  
password to sign on to www.sprint.com and to use when calling  
Sprint Customer Service. Your default account password is  
the last four digits of your Social Security number. If you are  
not the account owner (if someone else receives the invoice  
for your Sprint PCS Service), you can get a sub-account  
password at www.sprint.com.  
Voicemail Password  
You'll create your voicemail password (or passcode) when you  
page 100 for more information on your voicemail password.  
6
   
Getting Help  
You can go online to:  
Access your account information  
Check your minutes used (depending on your  
Sprint PCS Service Plan)  
View and pay your bill  
Make your life easier by enrolling in Sprint PCS online  
billing and automatic payment  
Purchase accessories  
Shop for the latest phones  
View available Sprint PCS Service Plans and options  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your phone  
Sign on to your account at www.sprint.com  
Call us toll-free at 1-888-211-4727 (Consumer customers)  
or 1-888-788-4727 (Business customers)  
Write to us at Sprint Customer Service, P.O. Box 8077,  
London, KY 40742  
7
   
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to  
invoicing information on your Sprint PCS account. This  
information includes balance due, payment received,  
invoicing cycle, and an estimate of the number of minutes  
used since your last invoicing cycle.  
To access automated invoicing information:  
Press  
.
This service may not be available in all Affiliate areas.  
Note:  
Sprint 411  
You have access to a variety of services and information  
through Sprint 411, including residential, business, and  
government listings; movie listings or showtimes; driving  
directions, restaurant reservations, and major local event  
information. You can get up to three pieces of information  
per call, and the operator can automatically connect your call  
at no additional charge.  
There is a per-call charge to use Sprint 411 and you will be  
billed for airtime.  
To call Sprint 411:  
Press  
.
8
 
Sprint Operator Services  
Sprint PCS Operator Services provides assistance when  
placing collect calls or when placing calls billed to a local  
telephone calling card or third party.  
To access Sprint Operator Services:  
Press  
.
For more information or to see the latest in products and  
services, visit us online at www.sprint.com.  
9
 
10  
Section 2  
Your Phone  
 
12  
Section 2A  
Your Phone: The Basics  
In This Section  
Your phone is packed with features that simplify your life and  
expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of your  
phone.  
13  
   
Front View of Your Phone  
1. Speaker  
2. Display Screen  
3. Navigation Key  
4. Headset Jack  
5. Left Softkey  
19. Right Softkey  
18. OK/Menu Key  
6. TALK Key  
17. END Key  
7. Volume Key  
16. Speaker Key  
15. BACK Key  
8. Voicemail Key  
14. Numeric Keypad  
13. Space/Pound Key  
12. Microphone  
9. Shift/Asterisk Key  
10. Plus Code  
Dialing Key  
11. Power/Accessory  
Interface Connector  
14  
   
Key Functions  
1. Speaker allows you to hear the other caller and the  
different ring tones or sounds offered by your phone.  
2. Display Screen displays all the information needed to  
operate your phone, such as the call status, the  
contacts, the date and time and the signal and battery  
strength.  
3. Navigation Key scrolls through the phone’s menu  
options and acts as a shortcut key from standby mode.  
Press Up to access Missed Alerts.  
Press Down to access Scheduler.  
Press Right to launch Text Inbox.  
Press Left to access the Send Message.  
(Keys can be reassigned to create customized  
shortcuts.)  
4. Headset Jack allows you to plug in an optional headset  
for convenient, hands-free conversations.  
5. Left Softkey allows you to select softkey actions or menu  
items corresponding to the bottom left line on the  
display screen.  
6. TALK Key allows you to place or receive calls, answer Call  
Waiting, use Three-Way Calling, or activate Voice Dial.  
7. Volume Key allows you to adjust the ringer volume in  
standby mode (with the flip open) or adjust the voice  
volume during a call. The volume key can also be used  
to scroll up or down to navigate through the different  
menu options. To mute the ringer during an incoming  
call, press the volume key up or down.  
8. Voicemail Key allows you to press and hold to  
automatically dial your voicemail.  
15  
 
9. Shift/Asterisk Key enters the asterisk [*] character for  
calling features. In text entry mode, press to change the  
capitalization mode.  
10. Plus Code Dialing Key automatically dials the  
international access code for the country in which you  
are located (for instance, 011 for international calls  
placed from the United States).  
11. Power/Accessory Interface Connector allows you to  
connect charging accessories and optional accessory  
cables to your phone.  
12. Microphone allows other callers to hear you clearly  
when you are speaking to them.  
13. Space/Pound Key enters the pound [#] character for  
calling features. In text entry mode, press to enter a  
space.  
14. Numeric Keypad allows you to enter numbers, letters,  
and characters.  
15. BACK Key (Clear) deletes characters from the display in  
text entry mode. When in a menu, press the Back key to  
return to the previous menu.  
16. Speaker Key turns on or off the speaker phone.  
17. END Key (Power) ends a call. Press and hold this key for  
two seconds to turn your phone on or off. While in the  
main menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press to enter silent mode and mute the ringer.  
18. OK/Menu Key allows you to access the menu screen. It  
also allows you to accept choices when navigating  
through a menu.  
19. Right Softkey allows you to select softkey actions or  
menu items corresponding to the bottom right line on  
the display screen.  
16  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies the  
symbols you’ll see on your phone’s display screen:  
To view a list of your phone’s icons and descriptions, from the  
main menu select Settings > Phone Info > Icon Glossary.  
Tip:  
indicates that position location is active.  
indicates that position location is inactive.  
indicates that you have voicemail, text, or numeric  
pages waiting. Press  
briefly to see a list of  
pending messages or press and hold to dial your  
voicemail box.  
indicates that there is an unread message in  
your inbox.  
indicates that the text message has been read.  
indicates that there is an unread urgent message in  
your inbox.  
indicates that you have read the urgent message.  
indicates that the message was sent.  
indicates that the message failed to be sent.  
indicates that you have a pending message.  
indicates that the message is a draft.  
indicates that your message is locked.  
17  
   
indicates that your phone has a ringer volume set  
and the vibrate option is checked.  
indicates that the ringer is set at a level  
between 1 - 8 or that 1-Beep is selected.  
indicates that your phone’s ringer is turned off and  
the vibrate option is not checked.  
indicates that your ringer is turned off and the  
vibrate option is checked.  
indicates that the TTY option is on.  
indicates that your phone is in vibrate all mode.  
indicates that an alarm is set on your phone.  
means your phone cannot find a signal.  
tells you a call is in progress.  
displays your current signal strength. The more  
lines you have, the stronger your signal.  
indicates that your phone is roaming.  
shows your current battery charge strength. (Icon  
shows fully charged in idle mode.)  
shows your current battery charge strength. (Icon  
shows fully discharged in idle mode.)  
allows you to start recording a voice memo.  
indicates that a voice memo is playing.  
indicates that there is a voice memo being recorded  
during a call.  
18  
Display indicators help you manage your roaming charges by  
letting you know when you’re off the Nationwide Sprint PCS  
Network. (For more information, see Section 2D: Controlling  
Your Roaming Experience, on page 69.)  
Note:  
Features of Your Phone  
Congratulations on the purchase of your phone. The A420 by  
Samsung is lightweight, easy-to-use, and reliable, and it also  
offers many significant features and service options. The  
following list previews some of those features and provides  
page numbers where you can find out more:  
Digital dual-band/Tri-mode capability allows you to make  
and receive calls while on the Nationwide Sprint PCS  
Network and to roam on other 1900 and 800 MHz digital  
networks where Sprint has implemented roaming  
SMS Text Messaging (page 109), provide quick and  
convenient messaging capabilities.  
The Contacts list allows you to store up to 299 entries,  
with up to five phone numbers per entry (page 79).  
The built-in Scheduler offers several personal information  
management features to help you manage your busy  
lifestyle (page 89).  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future (page 52).  
T9 Text Input lets you quickly type messages with one  
Speed dial lets you dial phone numbers with one or two  
keypresses (page 37).  
19  
 
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press and release  
.
Once your phone is on, it may display “Searching for Service,”  
which indicates that your phone is searching for a signal.  
When your phone finds a signal, it automatically enters  
standby mode – the phone’s idle state. At this point, you are  
ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of  
searching, a Power Save feature is automatically activated.  
When a signal is found, your phone automatically returns to  
standby mode.  
In Power Save mode, your phone searches for a signal  
periodically without your intervention. You can also initiate a  
search for Sprint PCS Service by pressing any key (when your  
phone is turned on).  
The Power Save feature helps to conserve your battery power  
when you are in an area where there is no signal.  
Note:  
Turning Your Phone Off  
To turn your phone off:  
Press and hold  
for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
20  
   
Using Your Phone’s Battery and Charger  
Use only Sprint-approved or manufacturer-approved  
batteries and chargers with your phone. The failure to use  
a Sprint-approved or manufacturer-approved battery and  
charger may increase the risk that your phone will  
overheat, catch fire, or explode, resulting in serious bodily  
injury, death, or property damage.  
Warning!  
Sprint- or manufacturer-approved batteries and accessories  
can be found at Sprint Stores or through your phone’s  
manufacturer, or call 1-866-343-1114 to order. They’re also  
available at www.sprint.com – click the Wireless link under  
“Personal,” and then click Accessories under “Shop Sprint PCS  
Online.”  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
The battery provides up to 3.5 hours of continuous digital talk  
time.  
When the battery reaches 5% of its capacity, the battery icon  
blinks. When there are approximately two minutes of talk  
time left, the phone sounds an audible alert and then powers  
down.  
Long backlight settings, searching for service and vibrate  
mode affect the battery’s talk and standby times.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
21  
     
Installing the Battery  
To install the Li-Ion battery:  
1. Insert the battery into the opening on the back of the  
phone at a 45-degree angle, making sure to line up the  
gold contacts. Gently press down until it snaps into  
place.  
2. Install the protective cover by lining up the tabs at a  
and gently press up until the cover snaps into place.  
Removing the Battery  
To remove your battery:  
1. Remove the protective cover by pressing down on the  
back of the cover.  
2. Grip the battery at the bottom and pull up and out at a  
45-degree angle.  
22  
 
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon (  
the phone sounds a warning tone.  
) blinks and  
Always use a Sprint-approved desktop charger, travel  
charger, or vehicle power adapter to charge your battery.  
Using the wrong battery charger could cause damage to  
your phone and void the warranty.  
Warning!  
Using the Travel Charger  
To use the travel charger provided with your phone:  
Plug the end of the AC adapter into the phone’s power  
interface connector and the other end into an electrical  
outlet.  
A red indicator light on the phone lets you know the  
battery is charging.  
A green indicator light on the phone indicates that  
the battery is fully charged.  
An onscreen indicator lets you know that the battery  
is charged.  
It takes about three hours to fully recharge a completely  
rundown battery.  
23  
   
Navigating Through Phone Menus  
The navigation key on your phone allows you to scroll  
through menus quickly and easily. The scroll bar at the right  
of the menu keeps track of your position in the menu at all  
times.  
To navigate through a menu, simply press the navigation key  
up or down. If you are in a first-level menu, such as Settings,  
you may also navigate to the next or previous first-level  
menu by pressing the navigation key right or left.  
For a diagram of your phone’s menu, please see “Your  
Phone’s Menu” on page iii.  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select any numbered option by simply pressing  
the corresponding number on the phone’s keypad. You may  
also select any item by highlighting it and pressing  
For example, if you want to view your last incoming call:  
1. Select Menu ( ) to access the main menu.  
2. Select Call History by pressing  
and pressing  
3. Select Incoming Calls by pressing  
it and pressing  
.
or by highlighting it  
or by highlighting  
.
. (If you have received any calls, they  
are displayed on the screen.)  
For the purposes of this guide, the above steps condense into  
“Select Menu > Call History > Incoming Calls.”  
Note:  
24  
   
Backing Up Within a Menu  
To go to the previous menu:  
Press  
To return to standby mode:  
Press  
.
.
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Select Menu > Settings > Phone Info > Phone Number.  
(Your phone number and other information about your  
phone and account will be displayed.)  
To select Menu, press the menu key. To select menu options  
(such as Settings, above), highlight the option and press OK.  
(If the menu options are numbered, you may also select an  
option simply by pressing the corresponding number key.)  
Note:  
25  
   
Making and Answering Calls  
Holding Your Phone  
Since the antenna has been integrated into the design of the  
phone, it is important not to block the reception path  
accidentally to ensure the strongest signal possible is  
achieved. The orbital internal antenna is located near the  
hinge of your handset.  
ATTENTION  
Incorrect  
Correct  
Obstructing the internal  
antenna could inhibit  
call performance.  
26  
 
Making Calls  
Placing a call from your phone is as easy as making a call from  
any landline phone. Just enter the number, press  
you’re on your way to clear calls.  
, and  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number from standby mode. (If you make  
a mistake while dialing, press to erase one digit at a  
time. Press and hold to erase the entire number.)  
3. Press . (To make a call when you are roaming and  
Call Guard is enabled, press and then . See  
4. Press or close the phone when you are finished.  
To redial your previous call, press TALK twice.  
Tip:  
You can also place calls from your phone by using the  
Contacts menu (page 81), Sprint PCS® Voice Command (page  
123), speed dialing numbers from your Contacts (page 37),  
and using your Call History listings (page 75).  
27  
 
Dialing Options  
When you enter numbers in standby mode, select  
Options ( ) to see the following dialing options.  
To initiate an option, press the corresponding softkey button.  
Dial dials the number or digits displayed.  
Send Msg allows you to send text messages to the  
number being dialed.  
Save allows you to enter a seven- or ten-digit number  
(phone number and area code) and press Options (right  
softkey) > Save to save the phone number in your  
Find allows you to enter a digit or string of digits, press  
Options (right softkey), and then press Search to display  
Contacts entries that contain the entered numbers. (See  
Hard Pause allows you to enter a hard pause. To continue  
dialing, you must press a key. (See “Dialing and Saving  
2sec Pause allows you to enter a two-second pause. The  
phone will pause and then continue dialing without any  
additional keys being pressed. (See “Dialing and Saving  
28  
 
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. Press  
to answer an incoming call. (Depending on  
your phone’s settings, you may also answer incoming  
calls by opening the phone or by pressing any number  
information.)  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings and/or vibrates.  
The indicator light flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Contacts,  
the entry’s name is displayed. The caller’s phone number may  
also be displayed, if available.  
If Call Answer is set to Talk Key, the following options are also  
displayed. To select an option, press the corresponding  
softkey button.  
Answer to answer the call.  
Ignore to send the call to your voicemail box.  
To quiet the ringer, press the back, end, or volume key.  
Tip:  
29  
 
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside the  
Nationwide Sprint PCS Network. Please see Section 2D:  
Controlling Your Roaming Experience for more information  
about roaming.  
To answer a call when you are roaming and Call Guard is enabled:  
Guard” on page 72 for additional information.)  
When your phone is off, incoming calls go directly to  
voicemail.  
Note:  
Ending a Call  
To disconnect a call when you are finished:  
Close the phone or press  
.
Missed Call Notification  
When an incoming call is not answered, the Missed Call log is  
displayed on your screen.  
To display the Missed Call entry from the notification screen:  
Highlight the entry and press  
number, press .)  
. (To dial the phone  
To display a Missed Call entry from standby mode:  
1. Select Menu > Call History > Missed Calls.  
2. Highlight the entry you wish to view and press  
.
30  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
),  
even if your phone is locked or your account is restricted.  
When you place an emergency call, your phone automatically  
enters Emergency mode.  
Note:  
During an emergency call, press Options (right softkey) to  
display your options. To select an option, highlight it and  
press  
.
Unlock Phone to unlock your phone (appears only if the  
phone is locked).  
To close the pop-up menu (appears only if the phone is  
unlocked), press the  
key.  
Press Options (right softkey) and then Phone Info & Phone  
Number to display your phone number during an emergency  
call.  
Tip:  
To exit Emergency mode:  
1. Press  
to end a 911 call.  
2. Press  
until Emergency mode is exited.  
31  
In-Call Options  
Pressing Options (right softkey) during a call displays a list of  
features you may use during the course of a call. To select an  
option, press the corresponding keypad number or highlight  
the option and press  
. The following options are available  
through the Options menu:  
Due to higher volume levels, do not place the phone  
near your ear during monitor use.  
Warning!  
Call History checks your call log for Outgoing, Incoming,  
Missed, and Recent calls. You can also erase the logs from  
this menu.  
Contacts accesses the Contacts menu.  
3-Way Call allows you to talk to two different people at  
the same time. (For more information, see “Making a  
Messaging accesses the Messaging menu options.  
Voice Memo allows you to record incoming audio from  
your conversation. (For more information, see “Managing  
Tools accesses the Tools menu options.  
Phone Info displays the following menu options:  
Phone Number  
Icon Glossary  
Version  
Advanced  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
32  
End-of-Call Options  
After receiving a call from or making a call to a phone number  
that is not in your Contacts, the phone number and the  
duration of the call are displayed. The left softkey displays  
the Save option. Select this option if you wish to add the new  
number to your Contacts. (See “Saving a Phone Number”  
below.)  
After receiving a call from or making a call to a phone number  
that is already in your Contacts, the entry name and phone  
number and the duration of the call are displayed.  
Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contact entry up to a total of 299 phone numbers. Each  
entry’s name can contain up to 20 characters. Your phone  
automatically sorts the Contacts entries alphabetically. (For  
more information, see Section 2F: Using Contacts on page  
To save a number from standby mode:  
1. Enter a phone number and press  
.
2. Select New Entry or Existing Entry and press  
.
The New Entry screen does not display for the first entry saved  
in the contacts. Skip to step 3 if you are entering the first  
number in the contacts.  
Note:  
Note:  
If Existing Entry was selected, press OK to launch the Find  
screen. Locate the desired contact and add the additional  
number to the selected entry.  
3. Use your navigation key to select a label (Mobile, Home,  
Work, Pager, or Others) and press  
.
33  
 
4. Enter a name for the entry using the numeric keys. Press  
to select the desired entry method T9(English), Alpha,  
5. When you have finished entering the name, press  
to return to the contact entry.  
6. Press  
for Done to save the entry.  
Finding a Phone Number  
You can search Contacts entries for phone numbers that  
contain a specific string of numbers.  
To find a phone number:  
1. While in standby mode, enter three or more of the last  
digits of the phone number. (The more numbers you  
enter, the more specific the search becomes.)  
2. Press Options ( ) and select Find. (All Contacts entries  
matching the entered numbers will be displayed.)  
3. To display the Contacts entry that contains the phone  
number you entered, highlight the entry and press  
.
To dial the number, press  
.
34  
   
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
the left softkey button.  
2-Second Pause automatically sends the next set of  
numbers after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second and hard pauses.  
Note:  
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Press Options ( ) and select either Hard Pause or 2sec  
Pause.  
3. Enter additional numbers.  
4. Press  
.
– or –  
Press Options ( ) > Save to save the number in your  
Contacts.  
When dialing a number with a hard pause, press the Talk to  
send the next set of numbers.  
Note  
35  
   
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location (for example, 011 for international calls  
placed from the United States).  
To make a call using Plus Code Dialing:  
1. Press and hold  
until a “+” appears on your phone  
display.  
2. Dial the country code and phone number you’re calling  
and press . (The access code for international dialing  
will automatically be dialed, followed by the country  
code and phone number.)  
Dialing From the Contacts List  
To dial directly from a Contacts entry:  
1. Select Menu > Contacts > Find.  
Press Contacts (right softkey) to list entries.  
Shortcut:  
2. Highlight the entry you want to call and press  
.
– or –  
To dial another number from the entry, highlight the  
name and press  
call, and press  
, highlight the number you wish to  
.
36  
   
Using Speed Dialing  
You can store up to 98 numbers in your phone’s speed dial  
memory to make contacting friends and family as easy as  
pressing a button or two. With this feature, you can dial  
speed dial entries using one keypress for locations 2-9 or two  
key presses for locations 10-99.  
To use One-Touch Dialing for speed dial locations 2-9:  
Press and hold the appropriate key for approximately  
two seconds. The display confirms that the number has  
been dialed when it shows the name and number of the  
speed dial.  
To use Two-Touch Dialing for speed dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display confirms that the number has  
been dialed when it shows the name and number of the  
speed dial.  
Speed dialing is not available when you are roaming; when  
you are roaming off the Nationwide Sprint PCS Network, you  
must always dial using 11 digits (1 + area code + number).  
Note:  
37  
     
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contacts entry or  
SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press the right softkey to change the character input  
mode.  
2. Select one of the following options:  
T9(English) to enter text using a predictive text  
entering system that reduces the number of keys  
that need to be pressed while entering a word  
Alpha to cycle through the alpha characters  
associated with the letters on the keypad  
Symbol to enter symbols (see page 41).  
Number to enter numbers by pressing the numbers  
Preset Msg to enter preprogrammed messages (see  
Recent Msg to enter a message from a list of  
previous messages.  
Emoticons to enter “emoticons” (see page 41).  
When entering text, press the * (Shift) key to change letter  
capitalization (Abc > ABC > abc).  
Tip:  
38  
       
Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your phone by pressing  
keys just once per letter. (To select the T9 Word mode when  
entering text, see “Selecting a Character Input Mode” on  
T9 Text Input analyzes the letters you enter using an intuitive  
word database and creates a suitable word. (The word may  
change as you type.)  
To enter a word using T9(English) Text Input:  
1. Select the T9(English) character input mode. (See  
“Selecting a Character Input Mode” on page 38.)  
2. Press the corresponding keys once per letter to enter a  
word. (For example, to enter the word “Bill,” press  
.) (If you make a mistake, press  
to erase a single character. Press and hold  
an entire entry.)  
to delete  
If the word you want is not displayed after you have entered  
all the letters, press to scroll through additional word  
selections. To accept a word and insert a space, press  
.
39  
   
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad:  
1. Select the Alpha mode. (See “Selecting a Character Input  
2. Press the corresponding keys repeatedly until the  
desired letter appears. (For example, to enter the word  
“Bill,” press  
times, and  
mistake, press  
twice,  
three times,  
three  
three times again.) (If you make a  
to erase a single character. Press and  
hold  
to delete an entire entry.)  
By default, the first letter of an entry is capitalized and the  
following letters are lower cased. After a character is entered,  
the cursor automatically advances to the next space after  
two seconds or when you enter a character on a different key.  
Characters scroll in the following order:  
. ,@ 1 ?! * # /  
A B C 2  
T U V 8  
W X Y Z 9  
0
D E F 3  
G H I 4  
Space  
Shift  
J K L 5  
M N O 6  
P Q R S 7  
40  
   
Entering Numbers, Symbols, Smileys, and Preset  
Messages  
To enter numbers:  
Select the Number mode and press the appropriate key.  
To enter symbols:  
Select the Symbols mode. (See “Selecting a Character  
Input Mode” on page 38.) To enter a symbol, press the  
appropriate key indicated on the display.  
To enter “emoticons” (smileys):  
Select the Emoticons mode and press the  
To enter preset messages:  
2. Scroll to the desired preprogrammed message and  
press  
.
Preset messages make composing text messages even easier  
by allowing you to enter preset messages, such as “Meet me  
at,” “Let’s get lunch,” or a customized preset message of your  
own. (For more information on preset messages, please see  
Note:  
41  
           
42  
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Using the menu options available on your phone, you can  
customize your phone to sound, look, and operate just the way  
you want it to. This section describes how you can change  
your phone’s settings to best suit your needs. Take a few  
moments to review these options and to adjust or add  
settings that are right for you.  
43  
     
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual Contacts entries,  
types of calls, and types of messages.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Selecting Ringer Types for Voice Calls  
Your phone provides a variety of ringer options that allow  
you to customize your ring and volume settings. These  
options allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Select Menu > Settings > Sounds > Ringer Type >  
Voice Calls.  
2. Select With Caller ID or No Caller ID.  
3. Select Single Tones, Ring Tones or Melodies, and press  
. (The list of ringers is displayed.)  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
5. Press  
.
44  
     
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Select Menu > Settings > Sounds > Ringer Type >  
Messages.  
2. Select Voicemail or Text Message.  
3. Select Single Tones, Ring Tones or Melodies and press  
. (The list of preprogrammed ringers is displayed.)  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
5. Press  
to assign the desired ringer.  
Selecting Ringer Types for Schedule  
To select a ringer type for schedule:  
1. Select Menu > Settings > Sounds > Ringer Type > Schedule.  
2. Select Single Tones, Ring Tones or Melodies and press  
. (The list of preprogrammed ringers is displayed.)  
3. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
4. Press  
to assign the desired ringer.  
45  
Selecting Ringer Types for Roam Ringer  
To select a ringer type for roam ringer:  
1. Select Menu > Settings > Sounds > Ringer Type >  
Roam Ringer.  
2. Select Normal or Distinctive and press  
.
Selecting a Key Tone  
Your phone offers a number of options for selecting the  
audible tones accompanying a keypress. (Longer tone lengths  
may be better for tone recognition when dialing voicemail or  
other automated systems.)  
To select a key tone:  
1. Select Menu > Settings > Sounds > Key Tone.  
2. Select Tone Type and press  
.
3. Select Xylophone, DTMF, or Simple and press  
.
Tone Level  
Your phone allows you to set the desired volume level of the  
key tones.  
To set the key tone level:  
1. Select Menu > Settings > Sounds > Key Tone > Tone Level.  
2. Press  
left or right until you hear the desired tone  
level and press  
.
46  
 
Key Tone Length  
The key tone length allows you to choose between short or  
long tones when pressing a key. Longer tone lengths may be  
better for tone recognition when dialing voicemail or other  
automated systems.  
To set the key tone length:  
1. Select Menu > Settings > Sounds > Key Tone >  
Tone Length.  
2. Select Short or Long and press  
.
Adjusting the Phone’s Ringer Volume  
You can adjust your phone’s ringer volume to suit your needs  
and your environment.  
To adjust your phone’s ringer volume:  
1. Select Menu > Settings > Sounds > Volume.  
2. Select Ringer.  
3. Use the navigation key to choose a volume level and  
select Done ( ). (Select Vibrate to make the ringer  
vibrate at any volume level.)  
You can adjust the ringer volume in standby mode (or the  
earpiece volume during a call) by using the volume key on the  
left side of your phone.  
Tip:  
47  
 
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Select Menu > Settings > Sounds > Volume.  
2. Select Messages, Voicemail or Alarms, and press  
.
3. Select Use Ringer Volume to use the ringer settings or  
select Separate Volume.  
4. Use the navigation key to choose a volume level and  
select Done ( ). (Select Vibrate to make the ringer  
vibrate at any volume level.)  
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, when  
the signal fades, when powering your phone on or off, or  
when a call has been connected.  
To enable or disable alert sounds:  
1. Select Menu > Settings > Sounds > Alerts.  
2. Select Minute Beep, Service, Connect, Sig. Fade Tone, or  
Power On/Off and press  
.
If Power On/Off is selected, choose On or Off and press OK.  
Note:  
3. Select On or Off and press  
.
48  
 
Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute all  
sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume  
key down in standby mode. (The screen will display  
“Silence All.”)  
To deactivate Silence All:  
Press the volume key up repeatedly to select a desired  
volume level.  
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 14 characters and is displayed  
on your phone’s screen in standby mode. You may choose to  
keep the phone’s default greeting (“Sprint”), or you may  
enter your own custom greeting.  
To display or change your greeting:  
1. Select Menu > Settings > Display > Greeting > Custom.  
2. Enter a custom greeting using your keypad and press  
existing greeting one character at a time, press  
erase the entire greeting, press and hold .)  
. To  
49  
         
Changing the Backlight Time Length  
The backlight setting lets you select how long the display  
screen and keypad are backlit after any keypress is made.  
To change the backlight setting:  
1. Select Menu > Settings > Display > Backlight > Main  
Display.  
2. Select a time setting and press  
.
To change the keypad setting:  
1. Select Menu > Settings > Display > Backlight > Keypad.  
2. Select a time setting and press  
.
Long backlight settings affect the battery’s talk and standby  
times.  
Note:  
Changing the Display Screen  
Your new phone offers options for what you see on the  
display screen and when in standby mode.  
To change the display images on main LCD:  
1. Select Menu > Settings > Display > Screen Saver.  
2. Choose the desired image and press  
to assign it as  
a screen saver.  
50  
   
Changing the Brightness  
You can adjust your screen’s brightness to suit your  
surroundings.  
To adjust the display’s contrast:  
1. Select Menu > Settings > Display > Backlight > Brightness.  
2. Press your navigation key up or down to adjust the  
brightness and select Done ( ).  
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display’s menu style:  
1. Select Menu > Settings > Display > Menu Style.  
2. Select Grid Style to view each main menu item as an  
animated, single screen icon or List Style to view the  
main menu as a list and press  
.
Changing the Font Color  
You can customize your phone’s display font by selecting a  
color scheme or style to reflect your personality.  
To change the display’s theme color:  
1. Select Menu > Settings > Display > Dialing Font > Color.  
2. Select Basic, Rainbow, Monochrome, or Hyphenate and  
press  
.
51  
 
Changing the Dialing Font  
This setting allows you to adjust the display appearance  
when dialing phone numbers.  
To change the dialing font:  
1. Select Menu > Settings > Display > Dialing Font > Size.  
2. Select Large, Normal, or Small and press  
.
Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future.  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location from  
everyone except 911.  
Turning Location on will allow the network to detect your  
position using GPS technology, making some Sprint PCS  
applications and services easier to use. Turning Location off  
will disable the GPS location function for all purposes except  
911, but will not hide your general location based on the cell  
site serving your call. No application or service may use your  
location without your request or permission. GPS-enhanced  
911 is not available in all areas.  
Note:  
52  
     
To enable your phone’s Location feature:  
1. Select Menu > Settings > Others > Location. (The Location  
disclaimer is displayed.)  
2. Read the disclaimer and press  
3. Select On or Off press  
When the Location feature is on, your phone’s standby screen  
will display the icon. When Location is turned off, the  
icon will be displayed.  
.
.
Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive many different kinds of text  
messages without placing a voice call.  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages, create a signature with each  
sent message, and create your own canned messages, to  
name just a few.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert.  
To hear an alert when you receive a new message:  
1. Select Menu > Messaging > Settings > Message Alert.  
2. Select Alert Volume, Alert Type, or Reminder and  
press  
.
3. Select the desired options and press  
.
53  
     
Deleting Old Messages  
You can delete messages that you’ve already read whenever  
you like, or you can have your phone delete them  
automatically for you when your phone's message memory  
becomes full.  
To automatically delete read messages:  
1. Select Menu > Messaging > Settings > Auto Erase.  
2. Select Yes or No and press  
.
Adding a Customized Signature  
Each message you send can have a customized signature to  
reflect your personality.  
To add a customized signature to each sent message:  
1. Select Menu > Messaging > Settings > Edit Signature.  
2. Select On and press  
signature to your outgoing messages, select Off and  
press  
.)  
. (If you do not wish to attach a  
3. Enter your signature and press Done ( ). (See  
Managing Preset Messages  
Your phone is programmed with 10 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Where are you?,” “Let’s get lunch,” and  
“Meet me at,” can be customized or deleted to suit your  
needs. You can even add your own preset messages to the list  
(up to 20 messages total).  
54  
     
To edit or delete a preset message:  
1. Select Menu > Messaging > Settings > Preset Messages.  
(The list of preset messages is displayed.)  
2. To edit or delete a preset message, highlight it and  
– or –  
Select Options( ), and then select Erase to delete the  
selected message. Select Yes to confirm. (Select Noto  
cancel the deletion.)  
To add a new preset message:  
1. Select Menu > Messaging > Settings > Preset Messages.  
(The list of preset messages is displayed.)  
2. To add a new message, select the desired message  
location, press Options ( ) and select Add New.  
and press  
. (Your new message will be added to the  
beginning of the list.)  
55  
 
Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Memo Pad and Voice Memos when you are  
in an airplane or in any other area where making or receiving  
calls or data is prohibited. When your phone is in Airplane  
Mode, it cannot send or receive any calls or access online  
information.  
To set your phone to Airplane Mode:  
1. Select Menu > Settings > Others > Airplane Mode.  
2. Read the disclaimer and press  
.
3. Select On or Off and press  
.
While in Airplane Mode, your phone’s standby screen will  
display “Phone off.”  
TTY Use With Sprint PCS Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are  
deaf, hard of hearing, or who have speech or language  
disabilities, to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device will connect via a special cable that plugs into your  
phone's headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to  
purchase the connector cable.  
When establishing your Sprint PCS Service, please call Sprint  
Customer Service via the state Telecommunications Relay  
56  
       
Service (TRS) by first dialing  
. Then provide  
the state TRS with this number: 866-727-4889.  
To turn TTY Options on or off:  
1. Press Menu > Settings > Others > TTY Mode from standby  
mode. (An informational message is displayed.)  
2. Press  
3. Select TTY Off, TTY + Hear, TTY+ Talk or TTY Full and  
press  
.
.
In TTY Mode, your phone will display the TTY access icon  
when a headset or TTY device is plugged in.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY  
devices connected to the headset jack may be impaired.  
911 Emergency Calling  
WARNING  
Sprint recommends that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS), analog cellular, and landline  
communications. Wireless TTY calls to 911 may be  
corrupted when received by public safety answering  
points (PSAPs), rendering some communications  
unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs.  
This matter has been brought to the attention of the  
FCC, and the wireless industry and PSAP community  
are currently working to resolve this.  
57  
 
Phone Setup Options  
Display Language  
You can choose to display your phone’s onscreen menus in  
English or in Spanish.  
To assign a language for the phone’s display:  
1. Select Menu > Settings > Others > Language.  
2. Select English or Español and press  
.
Call Setup Options  
Call Setup options allow you to set up the following options:  
Abbreviated Dial allows you to program a five- or six-digit  
prefix for commonly used phone numbers (page 59).  
Contacts Match allows you to turn on or off the contacts  
matching feature (page 60).  
Restriction allows you to restrict outgoing calls (page 60).  
Call Answer allows you to set up how you answer  
Auto Answer allows you to answer incoming calls  
automatically with the optional hands-free car kit  
58  
       
Abbreviated Dialing  
Abbreviated dialing allows you to program a five- or six-digit  
prefix for commonly used phone numbers. When  
abbreviated dialing is on, you can enter the last four or five  
digits of any phone number that matches the five- or six-digit  
prefix, and the number is dialed.  
To set up abbreviated dialing:  
1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.  
2. Select On or Off and press  
3. Input the five- or six-digit prefix (for example, area code  
and prefix) and press  
.
.
Making an Abbreviated Dial Call  
To make a call:  
1. Enter the last four or five digits of the prefix phone  
number.  
2. Abbrev. Dial is displayed in the lower left corner with  
the prefix digits displayed.  
If there is more than one Contact entry that matches the last  
four or five digits, a list is displayed which allows you to select  
the desired number to call.  
Note:  
3. Press  
to make the call.  
59  
   
Contacts Match  
With the Contacts Match feature, your phone displays the  
contact’s name and phone number if the incoming call or  
outgoing call is in your Contacts list.  
To access Contacts Match:  
1. Select Menu > Settings > Others > Call Setup >  
Contacts Match.  
2. Select On or Off and press  
.
Restriction  
Allows you to restrict outgoing call options by selecting one  
of the following options:  
Allow all to allow outgoing calls to be made (no  
restrictions).  
Contacts Only to allow outgoing calls to only those  
numbers saved in the Contacts list.  
Special# Only to allow outgoing calls to only the numbers  
set up in the special numbers list. (See “Using Special  
To access call restriction:  
1. Select Menu > Settings > Others > Call Setup > Restriction.  
2. Enter your lock code.  
3. Select Outgoing Call and press  
4. Select Allow all, Contacts Only, or Special# Only and  
press  
.
.
60  
       
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone, whether by pressing  
, by pressing any number key,  
or simply by opening the phone.  
To set call answer mode:  
1. Select Menu > Settings > Others > Call Setup > Call Answer.  
2. To select an option, highlight it and press  
.
Any Key to allow an incoming call to be answered by  
opening the phone or pressing any key.  
Talk Key to require  
to be pressed to answer all  
incoming calls.  
Flip Open to answer the call when the phone is  
opened.  
Auto Answer Mode  
You may set your phone to automatically pick up incoming  
calls when connected to an optional hands-free car kit.  
To set Auto Answer mode:  
1. Select Menu > Settings > Others > Call Setup >  
Auto Answer.  
2. To select an option, highlight it and press  
CarKit/Headset select Yes to answer calls  
.
automatically when the phone is connected to a  
hands-free car kit or a headset (sold separately).  
Remember, your phone will answer calls in Auto  
Answer mode even if you are not present.  
61  
         
62  
Section 2C  
Setting Your Phone’s Security  
In This Section  
By using the security settings on your phone, you receive peace of  
mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options  
available, you can customize your phone to meet your  
personal needs.  
63  
   
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Select Menu > Settings > Security.  
2. Enter your lock code to display the Security menu.  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or wireless phone  
number or try 0000 or NATL (6285). If none of these work, call  
Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911, Sprint Customer Service, or special  
To lock your phone:  
1. From the Security menu, select Lock Phone.  
2. Highlight Lock Now and press  
lock the next time it is turned on, select On Power-up  
and press  
.)  
. (To set your phone to  
64  
       
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press Talk, Left/Right softkey,  
Volume key, or OK key.  
2. Enter your lock code.  
Calling in Lock Mode  
You can place calls to 911 and to your special numbers when  
in lock mode. (For information on special numbers, see  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or Sprint  
Customer Service, enter the phone number and press  
.
Changing the Lock Code  
To change your lock code:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Change Lock.  
4. Enter your new lock code and press Next ( ).  
5. Re-enter your new lock code and press Done ( ).  
65  
   
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
You can save up to three special numbers in addition to  
your Contacts entries. (The same number may be in both  
directories.)  
To add or replace a special number:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Special #.  
4. Select a location for your entry and press  
5. Enter the number and press  
.
.
There are no speed dial options associated with special  
numbers.  
Note:  
66  
     
Erasing Contacts  
You can quickly and easily erase all the contents of your  
Contacts list.  
To erase all the names and numbers in your Contacts:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase Contacts and press  
.
4. If you are certain you would like to erase all of your  
Contacts entries, select Yes and press  
.
Resetting Your Phone  
Resetting the phone restores all the factory defaults,  
including the ringer types and display settings. (Contacts are  
not affected when resetting your phone.)  
To reset your phone:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Phone and press  
4. If you are certain that you would like to restore all the  
factory settings, select Yes and press  
.
.
67  
         
68  
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Roaming is the ability to make or receive calls when you’re off the  
Nationwide Sprint PCS Network. Your new digital dual-band/  
tri-mode A420 by Samsung® works anywhere on the  
Nationwide Sprint PCS Network and allows you to roam on  
other 1900 and 800 MHz digital networks where we’ve  
implemented roaming agreements with other carriers.  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
69  
       
Understanding Roaming  
Recognizing the Roaming Icon on the Display Screen  
Your phone’s display screen always lets you know when  
you’re off the Nationwide Sprint PCS Network. Any time you  
are roaming, the phone displays the roaming icon (  
).  
Remember, when you are using your phone off the  
Nationwide Sprint PCS Network, always dial numbers using  
11 digits (1 + area code + number).  
Tip:  
Unless your Sprint PCS Service Plan includes roaming, you will  
pay a higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the Nationwide Sprint PCS Network.  
However, you may not be able to access certain features.  
If you’re on a call when you leave the Nationwide Sprint PCS  
Network and enter an area where roaming is available, your  
call is dropped. If your call is dropped in an area where you  
think Sprint PCS Service is available, turn your phone off and  
on again to reconnect to the Nationwide Sprint PCS Network.  
Note:  
Checking for Voicemail Messages While Roaming  
When you are roaming off the Nationwide Sprint PCS  
Network, you will not receive on-phone notification of new  
voicemail messages. Callers can still leave messages, but you  
will need to periodically check your voicemail for new  
messages if you are in a roaming service area for an extended  
time.  
70  
 
To check your voicemail while roaming:  
1. Dial 1 + area code + your Sprint PCS phone number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your passcode at the prompt and follow the voice  
prompts.  
When you return to the Nationwide Sprint PCS Network,  
voicemail notification will resume as normal.  
Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings on your digital dual-  
band phone to control your roaming experience.  
To set your phone’s roam mode:  
1. Select Menu > Settings > Roaming > Set Mode.  
2. To select an option, highlight it and press  
.
Automatic seeks Sprint PCS Service. When Sprint PCS  
Service is unavailable, the phone searches for an  
alternate system.  
Roaming only forces the phone to seek a roaming  
system. The previous setting (Sprint or Automatic) is  
restored the next time the phone is turned on.  
Sprint allows you to access the Nationwide  
Sprint PCS Network only and prevents roaming on  
other networks.  
71  
   
Using Call Guard  
Your phone has two ways of alerting you when you are  
roaming off the Nationwide Sprint PCS Network: the  
onscreen roaming icon and Call Guard. Call Guard makes it  
easy to manage your roaming charges by requiring an extra  
step before you can place or answer a roaming call. (This  
additional step is not required when you make or receive calls  
while on the Nationwide Sprint PCS Network.)  
To turn Call Guard on or off:  
1. Select Menu > Settings > Roaming > Call Guard.  
2. Highlight On or Off and press  
.
Voice dialing and speed dialing are not available when you  
are roaming with Call Guard enabled.  
Note:  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
.
2. Select Roam Call (  
).  
To answer incoming roaming calls with Call Guard on:  
1. Press  
2. Select Answer (  
.
).  
If the Call Guard feature is set to On, you need to take extra  
steps to make and receive roaming calls.  
Note:  
72  
       
Section 2E  
Managing Call History  
In This Section  
The Call History keeps track of incoming calls, calls made from  
your phone, and missed calls. This section guides you through  
accessing and making the most of your Call History.  
73  
     
Viewing History  
You’ll find the Call History feature very helpful. It is a list of  
the last 20 phone numbers (or Contacts entries) for calls you  
placed, accepted, or missed. Call History makes redialing a  
number fast and easy. It is continually updated as new  
numbers are added to the beginning of the list and the oldest  
entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call) may  
only appear once on the list.  
To view a Call History entry:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
All Recent and press  
.
3. Highlight the entry you wish to view and press  
.
74  
 
Call History Options  
For additional information and options on a particular call,  
highlight a Call History entry and press  
. This feature  
displays the date and time of the call, the phone number (if  
available), and the caller’s name (if the number is already in  
your Contacts). By pressing Options ( ), you can select from  
the following options:  
Send Msg to send a text message to the number displayed  
Save to save the number if it is not already in your  
Prepend to add numbers to the beginning of the selected  
Erase to delete the entry (page 77).  
You can also view the next Call History entry by pressing the  
navigation key right or view the previous entry by pressing  
the navigation key left.  
Tip:  
Making a Call From Call History  
To place a call from Call History:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
All Recent and press  
3. Use your navigation key to select a Call History entry  
and press  
.
.
75  
       
You cannot make calls from Call History to entries identified  
as No Caller ID, Unknown, or Restricted.  
Note:  
Saving a Phone Number From Call History  
Contacts entries can store up to a total of five phone  
numbers, and each entry’s name can contain 20 characters.  
To save a phone number from Call History:  
1. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
All Recent and press  
.
2. Use your navigation key to select the desired entry and  
select Options ( ).  
3. Select Save and press  
.
4. Select New Entry and press  
.
5. Select a label and press  
.
6. Enter a name for the entry using the keypad and  
press  
.
7. Select Done ( ) to save and exit.  
After you have saved the number, the Find screen is  
You cannot save phone numbers already in your Contacts or  
from calls identified as No Caller ID, Unknown, or Restricted.  
Note:  
76  
   
Prepending a Phone Number From  
Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry, select the number or the  
name and press  
.
2. Press Options ( ) and select Prepend.  
3. Enter the prefix and press  
.
Erasing Call History  
To erase individual Call History entries, see “Call History  
To erase Call History:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
All Recent and press  
3. Press Options ( ) and select Erase for the highlighted  
entry or Erase All for all entries and press  
.
.
77  
         
78  
Section 2F  
Using Contacts  
In This Section  
Now that you know the basics that make it easier to stay in touch  
with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your contacts and time when you are trying to connect with  
the important people in your life.  
79  
       
Adding a New Contacts Entry  
Your phone's Contacts list can store up to 299 entries and  
each entry’s name can contain 20 characters.  
To add a new entry:  
1. Select Menu > Contacts > Add New Entry.  
Enter the phone number in standby mode and press  
OK. Proceed with steps 2-5.  
Shortcut:  
2. Enter a name for the new entry and press the  
navigation key down. (See “Entering Text” on page 38.)  
3. Highlight the desired label entry (Mobile, Home, Work,  
Pager, Fax, or Others) and enter the phone number.  
4. Select OK ( ).  
5. Select Done ( ).  
After you have saved the number, the Find entry screen is  
80  
   
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, and by group. Follow the steps  
outlined in the sections below to display entries from the  
Contacts menu.  
Finding Names  
To find Contacts entries by name:  
1. Select Menu > Contacts > Find.  
2. Scroll through all the entries using your navigation key.  
3. – or –  
4. Enter the first letter of a name or part of a name (such  
as “ave” for “Dave”). (The more letters you enter, the  
more your search narrows.)  
5. To display an entry, highlight it and press  
.
6. To dial the entry’s default phone number, press  
.
7. – or –  
8. To display additional Contacts entries, press the  
navigation key left or right.  
From standby mode, press Contacts (right softkey) to  
display the Contacts menu.  
Shortcut:  
81  
     
Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial locations:  
1. Select Menu > Contacts > Speed Dial #s.  
2. Scroll through speed dial entries using your navigation  
key. Speed dial numbers are displayed in numeric order.  
3. – or –  
4. Enter the number of a speed dial location using your  
keypad.  
5. To display an entry, highlight it and press  
.
6. To dial the entry’s default phone number, press  
.
Finding Group Entries  
To find entries designated as part of a group:  
1. Select Menu > Contacts > Group.  
2. Scroll through the group titles using your navigation  
key. To display entries belonging to a group, highlight  
the group and press  
.
3. Navigate through the group to find the desired contact.  
4. To dial the entry’s default phone number, press  
.
82  
Contacts Entry Options  
To access a Contacts entry’s options, highlight the entry and  
press Options ( ) > Edit. Highlight one of the options listed  
below and press  
.
[Contact Name] to edit the contact entry name.  
[Mobile/Home/Work/Pager/Others] to add a phone  
[E-mail] to add an email address to the entry.  
[Memo] to add a short text description about the contact.  
[Group] to assign the entry to a group.  
[Ring] to assign a preprogrammed ringer.  
[Image] to assign a preset image to the contact entry.  
You can view the next entry by pressing the navigation key  
right or view the previous entry by pressing the navigation  
key left.  
Tip:  
Adding a Phone Number to a Contacts  
Entry  
To add a phone number to an entry:  
on page 81) and press  
.
2. Press Options ( ) > Edit.  
3. Highlight the desired label, enter the new phone  
number, and press  
.
4. Press OK ( ).  
5. Press Done ( ) to save the new number.  
83  
       
Editing a Contacts Entry’s Phone Number  
To edit an entry’s phone number:  
1. Display a Contacts entry (see page 81) and press  
2. Press Options ( ) > Edit.  
.
3. Highlight the number you wish to edit and press  
.
4. Press  
to clear one digit at a time, or press and  
to erase the whole number.  
hold  
5. Re-enter or edit the number and press  
6. Press OK ( ).  
.
7. Press Done ( ) to save the number.  
Assigning Speed Dial Numbers  
Your phone can store up to 98 phone numbers in speed dial  
locations. For details on how to make calls using speed dial  
Speed dial numbers can be assigned when you add a new  
Contacts entry, when you add a new phone number to an  
existing entry, or when you edit an existing number.  
To assign a speed dial number to a new or existing phone number:  
1. Add a phone number to a new or existing Contacts  
2. Highlight the number and press Options ( ).  
If you select a location that already has a speed dial entry  
associated, you can press Edit to overwrite the location.  
Note:  
84  
       
3. Select Speed Dial and press  
.
4. Select an available speed dial location and press  
.
5. Press Done ( ) to return to the Contacts menu.  
If you attempt to assign an already in-use speed dial location  
to a new phone number, a dialog will appear asking if you  
wish to replace the existing speed dial assignment. Select Yes  
to assign the location to the new phone number and delete  
the previous speed dial assignment.  
Note:  
Editing a Contacts Entry  
To make changes to an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options ( ) > Edit.  
3. Highlight the part of the entry you wish to edit (Name,  
Group, Ringer, etc.) and press  
.
4. Add and/or edit the desired information and press  
.
5. Press Done ( ) to save your changes.  
85  
   
Selecting a Ringer Type for an Entry  
You can assign a ringer type to a Contacts entry so you can  
identify the caller by the ringer type. (See “Ringer Types” on  
To select a ringer type for an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options ( ) > Edit.  
3. Highlight the current ringer type and press  
.
4. Select the desired ringer category and press  
.
5. Use your navigation key to scroll through available  
ringers. (When you highlight a ringer type, a sample  
ringer will sound.)  
6. Highlight your desired ringer and press  
.
7. Press Done ( ) to save the new ringer type.  
86  
 
Dialing Sprint PCS Services  
Your Contacts list is preprogrammed with contact numbers  
for various Sprint PCS Services.  
To dial a service from your Contacts:  
1. Select Menu > Contacts > Services.  
2. Select Account Info, Customer Svc, Dir Assist, Sprint  
Operator, or Sprint Voice Command.  
3. Press  
to place the call.  
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Account Info –  
Customer Services –  
Sprint 411 –  
Sprint Operator –  
Sprint Voice Command –  
2. Press  
to place the call.  
87  
     
88  
Section 2G  
Using the Phone’s Scheduler and Tools  
In This Section  
Your phone is equipped with several personal information  
management features that help you manage your busy lifestyle.  
This section shows you how to use these features to turn  
your phone into a time management planner that helps you  
keep up with your contacts, schedules, and commitments. It  
takes productivity to a whole new level.  
89  
     
Using Your Phone’s Scheduler  
Adding an Event to the Scheduler  
Your Scheduler helps organize your time and reminds you of  
important events.  
To add an event:  
1. Select Menu > Tools > Scheduler.  
2. Using your navigation key, highlight the day to which  
you would like to add an event and press  
.
Press the navigation key up or down to scroll by week through  
the Scheduler.  
Tip:  
3. Select Options ( ) > Add New (  
).  
If there are not any events scheduled for the selected day, the  
New Event screen is automatically displayed.  
Note:  
4. Enter a title for the event and press Next ( ). (See  
5. Select an initial time and date for the event by entering  
the Start time and Date.  
Using your keypad, enter the start time and date for  
the event.  
6. Select an end time and date for the event by  
highlighting the End time and Date.  
Using your keypad, enter the end time and date for  
the event.  
7. Select an alarm time for the event by highlighting the  
alarm field and pressing the navigation key left or right  
to select one of the following:  
90  
   
No Alarm, On Time, 10min before, 30min before, or  
1 Hr before.  
8. Select Done ( ) to save and exit.  
Event Alerts  
There are several ways your phone alerts you to scheduled  
events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
By flashing the LED.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alarm and reset the schedule,  
press  
.
Viewing Events  
To view your scheduled events:  
1. Select Menu > Tools > Scheduler.  
2. Using your navigation key, select the day for which you  
would like to view events and press  
. (If you have  
events scheduled for the selected day, they will be listed  
in chronological order.)  
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. To display the details of an event listed in the schedule,  
highlight it and press  
.
91  
Going to Today’s Scheduler Menu  
To go to the Scheduler menu for today’s date:  
Select Menu > Tools > Today.  
Erasing a Day’s Events  
To erase a day’s scheduled events:  
1. Select Menu > Tools > Scheduler.  
2. Using your navigation key, highlight the day for which  
you would like to erase events and press  
.
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. Press Options ( ) and select Erase or Erase All. (An alert  
will appear notifying you of the number of events to be  
erased.)  
4. Select Yes to confirm or No to Cancel.  
Using Your Phone’s Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Select Menu > Tools > Alarm Clock.  
2. Select Alarm #1, Alarm #2, or Alarm #3 and press  
.
3. Turn the alarm on or off by highlighting the activation  
field.  
Press the navigation key left or right to select On  
or Off .  
92  
     
4. Select a time for the alarm by highlighting the time  
field.  
Use your keypad to enter an alarm time.  
5. Select a ringer type for the alarm by highlighting the  
ringer field and pressing  
Select the desired ringer category and press  
Press the navigation key up or down to select the  
desired ringer and press  
.
.
.
6. Select a repeating status for the alarm by highlighting  
the Repeat field.  
Press the navigation key left or right to select Once,  
Mon to Fri, Sat & Sun, or Daily .  
7. Select Done ( ).  
Using Your Phone’s Memo Pad  
Your phone comes with a memo pad you can use to compose  
and store reminders and notes to help keep you organized.  
To compose a note:  
1. Select Menu > Tools > Memo Pad .  
If there are no memos saved yet, the New Memo screen is  
automatically displayed.  
Note:  
2. Select Options ( ) > Add New.  
3. Type your note using the numeric keypad and press  
To read a saved note:  
1. Select Menu > Tools > Memo Pad.  
2. Highlight a note and press  
.
93  
   
To delete saved notes:  
1. Select Menu > Tools > Memo Pad.  
2. Highlight a note and select Options ( ).  
3. Select Erase or Erase All and press  
4. Select Yes and press  
.
.
Using Your Phone’s Tools  
In addition to helping you be more efficient and organized,  
your phone offers useful and entertaining tools.  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Select Menu > Tools > Calculator.  
2. Enter the first number using your keypad.  
Press the navigation key up for Multiplication (x).  
Press the navigation key down for Division (÷).  
Press the navigation key left for Subtraction (-).  
Press the navigation key right for Addition (+).  
Press  
Press  
Press  
or  
for a decimal point.  
for a negative number.  
to clear all numbers.  
3. Enter the second number and press  
for Equals (=).  
94  
   
Task List  
This option allows you to manage daily tasks that include  
dates, times, and priority levels.  
1. Select Menu > Tools > Task List.  
If there are no tasks saved, the New Task screen is  
automatically displayed.  
Note:  
2. Select Options ( ) > Add New.  
3. Enter the task name using the keypad and press  
4. Select a due time by highlighting the Due Time field.  
.
Using the keypad, enter the due time of the task.  
5. Select a due date by highlighting the Due Date field.  
Using the keypad, enter the due date of the task.  
6. Select a Priority level by highlighting Priority field.  
Press the navigation key left or right to select Low  
or High.  
7. Select Done ( ) to save and exit.  
95  
 
Countdown  
This option allows you to enter a timer that counts down to  
an event based on a date and time specified.  
1. Select Menu > Tools > Countdown.  
If there are no countdowns saved, the New Countdown screen  
is automatically displayed.  
Note:  
2. Select Options ( ) > Add New.  
3. Enter the countdown name using the keypad and  
press  
4. Select a time by highlighting the Time field.  
Using the keypad, enter the time of the countdown.  
5. Select a date by highlighting the Date field.  
Using the keypad, enter the date of the countdown.  
.
6. Select Done ( ) to save and exit.  
World Time  
To view the time in 24 different locations:  
1. Select Menu > Tools > World Time.  
2. Press the navigation key left or right to scroll through  
different cities and time zones.  
3. Press Option ( ) > DST Setting (  
) to turn daylight  
saving time on or off.  
96  
   
Section 3  
Sprint PCS Service Features  
 
98  
Section 3A  
Sprint PCS Service Features:  
The Basics  
In This Section  
Now that you’ve mastered your phone’s fundamentals,  
it’s time to explore the calling features that enhance your Sprint  
PCS Service. This section outlines your basic Sprint PCS Service  
features.  
99  
   
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Sprint PCS  
Voicemail and personal greeting as soon as your phone is  
activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your passcode).  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends you enable your  
voicemail passcode.  
100  
       
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By the LED blinking red.  
New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts  
you and prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
.
To display your Missed Log:  
Press the navigation key up.  
When you are roaming off the Nationwide Sprint PCS  
Network, you may not receive notification of new voicemail  
messages. It is recommended that you periodically check your  
voicemail by dialing 1 + area code + your wireless phone  
Note:  
number. When your voicemail answers, press ( ) and enter  
*
your passcode. You will be charged roaming rates when  
accessing voicemail while roaming off the Nationwide  
Sprint PCS Network.  
Your phone accepts messages even when it is turned off.  
However, you are notified of new messages only when your  
phone is turned on and you are in a Sprint PCS Service Area.  
101  
Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or  
from any other touch-tone phone. To dial from your phone,  
you can either speed dial your voicemail or use the menu  
keys.  
Using One-Touch Message Access  
Press and hold  
box.)  
. (Your phone will dial your voicemail  
Using the Menu Keys on Your Phone to Access Your  
Messages  
1. Select Menu > Messaging > Voicemail > Call Voicemail.  
2. Press  
to listen to your messages.  
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using a Phone Other Than Your Phone to Access Messages  
1. Dial your wireless phone number.  
2. When your voicemail answers, press  
.
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4 during the  
header.  
Tip:  
102  
 
Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening  
to voicemail messages. For further details and menu options,  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
Forward  
Call Back  
Help  
Save  
Skip  
Cancel  
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
103  
 
Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20  
customers.  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Sprint PCS Callback  
Return a call after listening to a message without  
disconnecting from voicemail.  
Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
Voicemail-to-Voicemail Message  
Record and send a voice message to other Sprint PCS  
Voicemail users.  
1. From the main voicemail menu, press  
to send a  
message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
104  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Sprint PCS  
Voicemail user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,” to  
other Sprint PCS Voicemail users.  
1. After listening to a message, press  
and then  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction  
and forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been  
listened to when you send, forward, or reply to other  
Sprint PCS users.  
1. Listen to the message and press  
2. After the tone, record your message, press  
recording and then  
to indicate you are satisfied  
to reply.  
to end  
with the message you recorded.  
To re-record your message, press 3.  
Note:  
3. Press  
4. Press  
to mark receipt requested.  
to send your voicemail message.  
105  
Extended Absence Greeting  
When your phone is turned off or you are off the Nationwide  
Sprint PCS Network for an extended period, this greeting can  
be played instead of your normal personal greeting.  
1. From the main voicemail menu, press  
for Personal  
Options.  
2. Press  
for greetings.  
to record an Extended Absence Greeting.  
3. Press  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your voice and text messages.  
To clear the icon from the display screen:  
1. Select Menu > Messaging > Voicemail > Clear Envelope.  
2. Select Yes or No and press  
.
106  
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu  
structure.  
Listen  
Envelope Information  
Reply  
Advance 8 Seconds  
Replay  
Rewind  
Forward Message  
Erase  
Callback  
Save  
Options  
Send a Message  
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Phone  
Return to Personal Options Menu  
Administrative Options  
Skip Passcode  
107  
   
Autoplay  
Message Date & Time On/Off  
Change Passcode  
Group Distribution List  
Return to Personal Options Menu  
Greetings  
Personal Greetings  
Name Announcement  
Extended AbsenceGreeting  
Return to Personal Options Menu  
Expert Mode (On/Off)  
Place a Call  
Disconnect  
108  
Using SMS Text Messaging  
With SMS Text Messaging, you can use other people's  
wireless phone numbers to send instant text messages from  
your phone to their messaging-ready phones – and they can  
send messages to you. When you receive a new message, it  
will automatically be displayed on your phone’s screen.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone or at www.sprint.com.  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. Select Menu > Messaging > Send Message.  
2. Select Contacts, Mobile #, or Email and press  
.
3. Enter the number or email address, or select the  
contact, and select Next ( ). (You may include up to 10  
recipients per message.)  
4. Compose a message using one of the following  
methods:  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message, recent message, or an  
emoticon, select Options ( ) and select Preset Msg,  
Recent Msg, or Emoticons. Press the number on the  
keypad that corresponds to the number next to the  
message or emoticon.  
5. Select Next ( ).  
109  
     
6. Review your message and press Send ( ). You may also  
select the following additional messaging options by  
pressing Options ( ):  
Edit to edit the existing message before sending.  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number.  
Save to Drafts to save the message without sending.  
Accessing SMS Text Messages  
To read an SMS Text message:  
When you receive a text message, it will automatically  
appear on your phone’s main display screen. Use your  
navigation key to scroll down and view the entire  
message.  
To reply to an SMS Text message:  
1. While the message is open, select Reply ( ).  
2. Compose your reply, use the preset messages or  
emoticons.  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message or an emoticon, select  
Options ( ) and select Preset Msg, Recent Msg, or  
Emoticons. Press the number on the keypad that  
corresponds to the number next to the message or  
emoticon.  
3. Select Next ( ).  
4. Review your message and press Send ( ). You may also  
select the following additional messaging options by  
pressing Options ( ):  
Edit to edit the existing message before sending.  
110  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number.  
Save to Drafts to save the message without sending.  
Using Preset Messages  
Preset messages make sending text messages to your friends,  
family, and coworkers easier than ever.  
To add or edit preset messages:  
1. Select Menu > Messaging > Settings > Preset Messages.  
2. Select Options ( ) and press Add New.  
– or –  
3. Highlight a message you wish to edit and select  
Options ( ) and press Erase or select Edit ( ).  
4. Enter your new message or changes and press Done  
(
You may also add or edit preset messages in the “My Online  
Tools” area at www.sprint.com  
Note:  
111  
 
Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call Sprint Customer  
Service.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
calls by sounding two beeps. Your phone’s screen informs  
you that another call is coming in and displays the caller’s  
phone number (if it is available).  
To respond to an incoming call while you’re on a call:  
Press  
. (This puts the first caller on hold and answers  
the second call.)  
To switch back to the first caller:  
Press  
again.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70 before  
placing your call. Call Waiting is automatically reactivated  
once you end the call.  
Tip:  
112  
       
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
2. Once you have established the connection, enter the  
second number you wish to call and press  
. (This  
.
puts the first caller on hold and dials the second  
number.)  
3. When you’re connected to the second party, press  
again to begin your three-way call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all other callers are  
disconnected.  
Call Waiting and Three-Way Calling are not available while  
roaming off the Nationwide Sprint PCS Network.  
Note:  
113  
     
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number – even when your phone is turned  
off. You can continue to make calls from your phone when  
Call Forwarding is activated.  
To activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press  
. (You will see a message and hear a tone to  
confirm the activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will see a message and hear a tone to  
confirm the deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
114  
   
Using Voice-Activated Dialing  
Your phone features voice-activated dialing. You can call up  
to 20 stored entries by speaking the individual’s or company’s  
name into the microphone. Using the voice-activated dialing  
option requires that you first program the phone to recognize  
the name of the individual or company you are calling.  
Tips on recording names  
Avoid recording similar names phonetically. If you record  
a name similar to one that is already stored in a voice-dial  
memory, the phone requests another name.  
Avoid recording in a noisy place.  
Speak clearly and naturally.  
Avoid very long or very short names. Names with two to  
five syllables are recommended.  
If a voice dial entry does not properly connect, you may  
need to record the name and number again.  
Record Voice Dial tags in a quiet environment and without  
the aid of an accessory (for example, a headset or hands-free  
car kit).  
Note:  
115  
   
Programming the Phone for Voice Dialing  
Programming your phone for voice activated dialing is easy.  
The phone provides voice prompts and screen displays to  
guide you through the recording process. To program the  
phone for voice activated dialing:  
1. Select Menu > Voice Kit > Voice Dial > Record.  
2. The phone will prompt you to “Please say the name?”  
Wait for the beep and then say the name. (For best  
results, use names with at least two syllables, or use  
both a first and last name.) The phone stores the name  
as a “first” sample, and then prompts you to say the  
name again.  
3. Respond to the prompt by repeating the name after the  
beep exactly as you did the first time. The phone stores  
the name as a second sample and then requests you to  
enter a phone number.  
4. Enter the phone number on the keypad and select  
OK ( ).  
5. Enter a name for the voice dial entry using the keypad  
and select Save ( ).  
If you do not enter a name for the voice dial entry, the phone  
number will display when reviewing your voice tag list.  
Note:  
116  
 
Setting Up Voice Dial  
Voice Dial is always active once you have programmed the  
phone with Voice Dial entries. To place voice activated calls,  
press and hold  
. Then say the name into the phone after  
you hear the voice prompt and the beep.  
You can also initiate a voice activated call by opening the flip,  
when this feature is activated.  
To change the Voice Dial setup options:  
1. Select Menu > Voice Kit > Voice Dial > Set Active.  
2. Press the Navigation key up or down to scroll between  
the following options:  
Talk Only: enables voice dialing by pressing and  
holding  
Talk and Flip: enables voice dialing by pressing and  
holding (when the phone is open), or by simply  
opening the phone’s flip cover.  
3. Select the desired option and press  
.
.
Voice Dial can also be accessed by holding down the  
SPEAKER key.  
Note:  
117  
 
Placing a Call Using Voice Dial  
To place a call if Voice Dial is inactive:  
1. Open the flip and press and hold  
.
2. At the voice prompt, say the name into the phone.  
The phone automatically places the call if it  
recognizes the name.  
If the phone does not recognize the name, it beeps  
twice and says “Please say the name.”  
Reviewing Voice Dial Entries  
To review Voice Dial entries:  
1. Select Menu > Voice Kit > Voice Dial > Review.  
2. A list of saved voice dial tags is displayed. Scroll to the  
desired entry and press  
. The recorded name plays  
audibly.  
You can scroll through entries without having to listen to  
each one, or you can listen to them all as they play in order.  
Note:  
3. Press  
to return to the previous screen.  
118  
   
Erasing Voice Dial Entries  
To erase an individual Voice Dial entry:  
1. Select Menu > Voice Kit > Voice Dial > Review.  
2. Highlight the desired entry using the navigation key.  
3. Select Options ( ) > Erase.  
4. Select Yes to confirm and press  
.
To erase all Voice Dial entries:  
1. Select Menu > Voice Kit > Voice Dial > Review.  
2. Select Options ( ) > Erase All.  
3. Select Yes to confirm and press  
.
119  
 
Managing Voice Memos  
You can use your phone’s Voice Services to record brief  
memos to remind you of important events, phone numbers,  
or grocery list items.  
Recording Voice Memos  
To record a voice memo:  
1. Select Menu > Voice Kit > Voice Memo > Record.  
2. Begin recording after the prompt.  
To end the recording of your memo:  
Press  
for Done.  
To record a conversation during a phone call:  
1. During a call, select Options > Voice Memo. (A one-  
minute counter is displayed on the screen indicating the  
amount of time a single voice memo can be recorded.)  
2. To pause the memo, select Pause ( ). To resume the  
recording, select Resume ( ).  
3. To finish recording, select Done ( ).  
Your voice is not recorded during this process, only the  
incoming audio from the other caller.  
Note:  
Your phone can store a total of 20 memos or up to three  
minutes.  
Note:  
120  
     
Voice Memo Options  
To play the voice memos you have recorded:  
1. Select Menu > Voice Kit > Voice Memo.  
2. Select Review and press  
. (The phone displays a list  
of saved memos, with the first one selected.)  
3. Highlight the desired memo and press  
.
— or —  
Press the number corresponding to the memo you want  
to review.  
Edit Caption  
Allows you to change the default label given to the voice  
memo.  
To change the label name:  
1. Select Menu > Voice Kit > Voice Memo.  
2. Select Review and press  
. (The phone displays a list  
of saved memos, with the first one selected.)  
3. Highlight the desired memo and press Options ( ) >  
Edit Caption.  
4. Press and hold  
to erase the name.  
5. Enter the new name using the keypad and press  
for Save.  
121  
Erasing Voice Memos  
To erase an individual memo:  
1. Select Menu > Voice Kit > Voice Memo.  
2. Select Review and press  
.
3. Highlight the desired memo.  
4. Select Options ( ) and press Erase.  
5. Select Yes and press  
.
To erase all voice memos:  
1. Select Menu > Voice Kit > Voice Memo > Review.  
2. Select Options ( ) > Erase All ( ).  
3. Select Yes and press  
.
122  
 
Section 3B  
Sprint PCS Voice Command  
In This Section  
With Sprint PCS Voice Command, reaching your friends, family,  
and coworkers has never been easier – especially when you’re on  
the go. You can even listen to Web-based information, such  
as news, weather, and sports. Your voice does it all with  
Sprint PCS Voice Command.  
This section outlines the Sprint PCS Voice Command service.  
123  
       
Getting Started With Sprint PCS  
Voice Command  
With Sprint PCS Voice Command:  
You can store all your contacts’ phone numbers, so you  
can simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book – even if you  
don’t remember their phone number.  
You don’t need to worry about losing your contacts or  
address book. This advanced service is network-based, so  
if you switch or happen to lose your phone, you won’t lose  
your contacts or address book.  
It’s Easy to Get Started  
There are two easy ways to sign up for Sprint PCS Voice  
Command:  
Sign up when you purchase and activate your phone.  
Just dial  
from your phone to contact  
Sprint Customer Service and sign up.  
There is a monthly charge for Sprint PCS Voice Command.  
124  
 
Creating Your Own Address Book  
You can program up to 299 names and numbers into your  
personal address book. Each entry will support up to five  
different numbers, with a maximum of 299 phone numbers  
supported; and with the advanced technology of Sprint PCS  
Voice Command, you can have instant access to all of them.  
There are four ways to update your address book:  
On the Web. Go to www.talk.sprintpcs.com and sign on with  
your phone number and password to access a fully  
functional Web-based address book to create and update  
your contacts.  
Use an Existing Address Book. Automatically merge address  
books from desktop software applications with Sprint  
Sync® Services for no additional charge. Simply click the  
“Click to synchronize” button within your Sprint PCS  
Voice Command personal address book at  
www.talk.sprintpcs.com.  
Use Voice Recordings. Simply dial  
and say, Add  
name.” You will then be asked to say the name and  
number you want to add to your personal address book.  
Your address book can store up to 20 voice-recorded  
names at once.  
Call Sprint 411. If you don’t have a computer or Internet  
access handy, you can have Sprint 411 look up phone  
numbers for you and automatically add them to your  
address book. Just dial  
and say “Call operator”  
and we’ll add two names and all the numbers associated  
with those names to your address book for our standard  
directory assistance charge.  
125  
   
Making a Call With Sprint PCS  
Voice Command  
To make a call with Sprint PCS Voice Command:  
1. Press  
and you’ll hear the “Ready” prompt.  
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number youd  
like to call. (For example, you can say, “Call Jane Smith  
at work,” “Call John Baker on the mobile phone,” “Call  
555-1234,” or “Call Bob Miller.”)  
3. Your request will be repeated and you will be asked to  
verify. Say “Yes” to call the number or person. (The  
number will automatically be dialed.) Say “No” if you  
wish to cancel.  
Keep in mind that Sprint PCS Voice Command recognizes not  
only your voice, but any voice, so that others can experience  
the same convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint PCS Voice Command,  
including a list of recognized commands and an interactive  
tutorial, visit www.talk.sprintpcs.com.  
126  
   
Accessing Information Using  
Sprint PCS Voice Command  
To access information using Sprint PCS Voice Command:  
1. Press  
.
2. Say “Call the Web” and choose from a listing of  
information categories like news, weather, and sports.  
– or –  
Simply say “Call news room,” “Call the weather,” “Call Sports  
Central,” etc.  
Sprint PCS Voice Command is not available while roaming off  
the Nationwide Sprint PCS Network.  
Note:  
127  
   
128  
Section 4  
Safety and Warranty  
Information  
 
130  
Section 4A  
Important Safety Information  
In This Section  
This phone guide contains important operational and safety  
information that will help you safely use your phone. Failure to  
read and follow the information provided in this phone guide  
may result in serious bodily injury, death, or property  
damage.  
131  
     
General Precautions  
There are several simple guidelines to operating your phone properly and  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills. If  
your phone does get wet, immediately turn the power off and remove  
the battery.  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting, bending, or  
sitting on it.  
Any changes or modifications to your phone not expressly approved in  
this document could void your warranty for this equipment and void  
your authority to operate this equipment.  
For the best care of your phone, only Sprint authorized  
personnel should service your phone and accessories. Failure  
to do so may be dangerous and void your warranty.  
Note:  
Maintaining Safe Use of and Access to  
Your Phone  
Do Not Rely on Your Phone for Emergency Calls  
Mobile phones operate using radio signals, which cannot guarantee  
connection in all conditions. Therefore you should never rely solely upon  
any mobile phone for essential communication (e.g., medical  
emergencies). Emergency calls may not be possible on all cellular networks  
or when certain network services and/or mobile phone features are in use.  
Check with your local service provider for details.  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a  
hands-free device) is prohibited in some jurisdictions. Laws vary as to  
specific restrictions. Remember that safety always comes first.  
Purchase an optional hands-free accessory at your local Sprint  
Store, or call the Sprint PCS Accessory Hotline® at 1-800-974-  
2221 or by dialing #222 on your phone.  
Tip:  
132  
   
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special  
regulations in a given area. Turn your phone off in areas where use is  
forbidden or when it may cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency (RF)  
signals. However, RF signals from wireless phones may affect inadequately  
shielded electronic equipment.  
RF signals may affect improperly installed or inadequately shielded  
electronic operating systems and/or entertainment systems in motor  
vehicles. Check with the manufacturer or their representative to  
determine if these systems are adequately shielded from external RF  
signals. Also check with the manufacturer regarding any equipment that  
has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as  
pacemakers and hearing aids, to determine if they are adequately shielded  
from external RF signals.  
Always turn off the phone in health-care facilities and request  
permission before using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible  
interference with aircraft systems, the U.S. Federal Aviation  
Administration (FAA) regulations require you to have permission from a  
crew member to use your phone while the plane is on the ground. To  
prevent any risk of interference, FCC regulations prohibit using your phone  
while the plane is in the air.  
133  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in  
a blasting area or in other areas with signs indicating two-way radios  
should be turned off. Construction crews often use remote-control RF  
devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially  
explosive atmosphere. Although it's rare, your phone and accessories could  
generate sparks. Sparks can cause an explosion or fire, resulting in bodily  
injury or even death. These areas are often, but not always, clearly marked.  
They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain, dust,  
or metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas, flammable liquids, or  
explosives in the compartment of your vehicle that contains  
your phone or accessories.  
Note:  
Restricting Children’s Access to Your Phone  
Your phone is not a toy. Do not allow children to play with it as they could  
hurt themselves and others, damage the phone or make calls that increase  
your Sprint PCS Invoice.  
134  
Using Your Phone With a Hearing Aid  
Device  
Your Sprint PCS® Phone has been tested for hearing aid device  
compatibility. When some wireless phones are used near some hearing  
devices (hearing aids and cochlear implants), users may detect a buzzing,  
humming, or whining noise. Some hearing devices are more immune than  
others to this interference noise, and phones also vary in the amount of  
interference they generate.  
The wireless telephone industry has developed ratings for some of their  
mobile phones, to assist hearing device users in finding phones that may  
be compatible with their hearing devices. Not all phones have been rated.  
Phones that have been rated will have an “M3” or “M4” rating on the box.  
Your Sprint PCS Vision Phone A420 by Samsung has an M3 rating.  
Phones rated M3 or M4 meet FCC requirements and may generate less  
interference to hearing devices than phones that are not labeled. M4 is  
the better/higher of the two ratings.  
Note:  
The M3/M4 ratings do not guarantee successful interoperation between  
your phone and hearing aid device. Results will vary depending on the level  
of immunity of your hearing device and degree of your hearing loss.  
The more immune your hearing aid device is, the less likely you are to  
experience interference noise from your wireless phone. Hearing aid  
devices should have ratings similar to phones. Ask your hearing healthcare  
professional for the rating of your aids. Most new hearing aids have at  
least an M2 immunity level. Add the “M” ratings of your hearing aid and  
your phone to determine probable usability:  
Any combined rating equal to or greater than six offers best use.  
Any combined rating equal to five is considered normal use.  
Any combined rating equal to four is considered usable.  
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a  
combined rating of six for “best use.”  
Sprint further suggests you experiment with multiple phones (even  
those not labeled M3 or M4) while in the store to find the one that  
works best with your hearing aid device. Should you experience  
interference after purchasing your phone, promptly return it to the store.  
With the Sprint® 14 Day Risk Free Guarantee you may return the phone  
within 14 days of purchase for a full refund.  
135  
 
Getting the Best Hearing Device Experience With  
Sprint PCS Vision Phone A420 by Samsung®  
To further minimize interference:  
There is usually less interference on the microphone setting  
than the telecoil setting.  
Set the phone’s Display and Keypad backlight settings to  
ensure the minimum time interval:  
1. Press Menu > Settings > Display > Backlight.  
2. Select Main Display or Keypad and press  
.
3. Select the minimum time setting (8 seconds) and press  
.
Use phones with a pull-out antenna. Phones with embedded  
antennae may produce more interference.  
Position the phone so the antenna is farthest from your  
hearing aid.  
Move the phone around to find the point with least  
interference.  
136  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Recently, there have been some public reports of wireless phone  
batteries overheating, catching fire, or exploding. It appears that  
many, if not all, of these reports involve counterfeit or inexpensive,  
aftermarket-brand batteries with unknown or questionable  
manufacturing standards. Sprint is not aware of similar problems  
with Sprint PCS® phones resulting from the proper use of batteries  
and accessories approved by Sprint or the manufacturer of your  
phone. Use only Sprint or manufacturer-approved batteries and  
accessories found at Sprint Stores or through your phone’s  
manufacturer, or call  
1-866-343-1114 to order. They’re also available at www.sprint.com –  
click the Wireless link under Personal, and then click Accessories under .  
Buying the right batteries and accessories is the best way to ensure  
they’re genuine and safe.  
In order to avoid damage, charge the battery only in temperatures  
that range from 32° F to 113° F (0° C to 45° C).  
Don’t use the battery charger in direct sunlight or in high humidity  
areas, such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long  
period of time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs  
replacing.  
Don’t store the battery in high temperature areas for long periods of  
time. It’s best to follow these storage rules:  
Less than one month:  
-4° F to 140° F (-20° C to 60° C)  
More than one month:  
-4° F to 113° F (-20° C to 45° C)  
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest  
Sprint authorized service center.  
137  
 
Special Note: Be sure to dispose of your battery properly. In some areas,  
the disposal of batteries in household or business trash may be prohibited.  
Radiofrequency (RF) Energy  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned  
on, it receives and transmits radio frequency (RF) signals. When you use  
your phone, the system handling your call controls the power level. This  
power can range from 0.006 watts to 0.2 watts in digital mode.  
Knowing Radiofrequency Safety  
The design of your phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and  
the American National Standards Institute (ANSI) joined in updating ANSI’s  
1982 standard for safety levels with respect to human exposure to RF  
signals. More than 120 scientists, engineers and physicians from  
universities, government health agencies and industries developed this  
updated standard after reviewing the available body of research. In 1993,  
the Federal Communications Commission (FCC) adopted this updated  
standard in a regulation. In August 1996, the FCC adopted hybrid standard  
consisting of the existing ANSI/IEEE standard and the guidelines published  
by the National Council of Radiation Protection and Measurements (NCRP).  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a  
handset on your body, use the Sprint supplied or approved carrying case,  
holster or other body-worn accessory. Use of non-Sprint-approved  
accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Web site at  
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy  
absorbed in the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring,  
and calculation process. It does not represent how much RF the phone  
emits. All phone models are tested at their highest value in strict  
laboratory settings. But when in operation, the SAR of a phone can be  
substantially less than the level reported to the FCC. This is because of a  
138  
 
variety of factors including its proximity to a base station antenna, phone  
design and other factors. What is important to remember is that each  
phone meets strict federal guidelines. Variations in SARs do not represent  
a variation in safety.  
All phones must meet the federal standard, which incorporates a  
substantial margin of safety. As stated above, variations in SAR values  
between different model phones do not mean variations in safety. SAR  
values at or below the federal standard of 1.6 W/kg are considered safe for  
use by the public.  
The highest reported SAR values of the are:  
CDMA mode (Part 22):  
Head: 0.839 W/kg; Body-worn: 0.968 W/kg  
PCS mode (Part 24):  
Head: 1.32 W/kg; Body-worn: 0.221 W/kg  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: A3LSPHA420.  
More information on the phone's SAR can be found from the following FCC  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in  
the space provided below. This will be helpful if you need to contact us  
about your phone in the future.  
Model: Sprint PCS® Phone A420 by Samsung®  
Serial No.:  
139  
 
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or  
more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S.  
Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents  
pending.  
Phone Guide template version 5A (September 2005)  
140  
 
Section 4B  
Manufacturer’s Warranty  
In This Section  
Your phone has been designed to provide you with reliable,  
worry-free service. If for any reason you have a problem with  
your equipment, please refer to the manufacturer’s warranty  
in this section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.sprint.com and click  
the “Terms & Conditions” link at the bottom or call Sprint  
Customer Service at 1-888-211-4PCS.  
141  
   
Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS  
AMERICA, L.P. (“SAMSUNG”) warrants to the original purchaser  
(“Purchaser”) that SAMSUNG's Phones and accessories (“Products”) are  
free from defects in material and workmanship under normal use and  
service for the period commencing upon the date of purchase and  
continuing for the following specified period of time after that date:  
Phone  
1 Year  
Batteries  
1 Year  
Leather Case/Pouch/Holster  
Game Pad  
90 Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned upon proper  
use of Product by Purchaser. This Limited Warranty does not cover: (a)  
defects or damage resulting from accident, misuse, abuse, neglect,  
unusual physical, electrical or electromechanical stress, or modification of  
any part of Product, including antenna, or cosmetic damage; (b)  
equipment that has the serial number removed or made illegible; (c) any  
plastic surfaces or other externally exposed parts that are scratched or  
damaged due to normal use; (d) malfunctions resulting from the use of  
Product in conjunction with accessories, products, or ancillary/peripheral  
equipment not furnished or approved by SAMSUNG; (e) defects or damage  
from improper testing, operation, maintenance, installation, or  
adjustment; (f) installation, maintenance, and service of Product, or (g)  
Product used or purchased outside the United States or Canada. This  
Limited Warranty covers batteries only if battery capacity falls below 80%  
of rated capacity or the battery leaks, and this Limited Warranty does not  
cover any battery if (i) the battery has been charged by a battery charger  
not specified or approved by SAMSUNG for charging the battery, (ii) any of  
the seals on the battery are broken or show evidence of tampering, or (iii)  
the battery has been used in equipment other than the SAMSUNG phone  
for which it is specified.  
142  
 
What are SAMSUNG's Obligations? During the applicable warranty period,  
SAMSUNG will repair or replace, at SAMSUNG's sole option, without  
charge to Purchaser, any defective component part of Product. To obtain  
service under this Limited Warranty, Purchaser must return Product to an  
authorized phone service facility in an adequate container for shipping,  
accompanied by Purchaser's sales receipt or comparable substitute proof  
of sale showing the date of purchase, the serial number of Product and the  
sellers' name and address. To obtain assistance on where to deliver the  
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt,  
SAMSUNG will promptly repair or replace the defective Product. SAMSUNG  
may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or  
components when repairing any Product or replace Product with a rebuilt,  
reconditioned or new Product. Repaired/replaced leather cases, pouches  
and holsters will be warranted for a period of ninety (90) days. All other  
repaired/replaced Product will be warranted for a period equal to the  
remainder of the original Limited Warranty on the original Product or for  
90 days, whichever is longer. All replaced parts, components, boards and  
equipment shall become the property of SAMSUNG. If SAMSUNG  
determines that any Product is not covered by this Limited Warranty,  
Purchaser must pay all parts, shipping, and labor charges for the repair or  
return of such Product.  
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE  
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE  
PRODUCT AS IS,” AND SAMSUNG MAKES NO WARRANTY OR  
REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,  
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT  
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO:  
“THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE;  
“WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
“DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
“THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS  
CONTAINED THEREIN; OR  
“COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,  
RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE  
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND  
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES  
AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF  
APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME  
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.  
143  
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG  
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT  
APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY  
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR  
MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR  
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM  
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL,  
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF  
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY  
TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT  
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY  
BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST  
PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION  
MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO  
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE  
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED  
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW,  
SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE  
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY  
WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW  
PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY  
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.  
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE  
ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,  
AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR  
SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER  
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE  
PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE  
ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE  
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND  
SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE  
SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR  
SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE  
MAY BE.  
144  
This Limited Warranty allocates risk of Product failure between Purchaser  
and SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of  
risk and the limitations of liability contained in this Limited Warranty. The  
agents, employees, distributors, and dealers of SAMSUNG are not  
authorized to make modifications to this Limited Warranty, or make  
additional warranties binding on SAMSUNG. Accordingly, additional  
statements such as dealer advertising or presentation, whether oral or  
written, do not constitute warranties by SAMSUNG and should not be  
relied upon.  
Samsung Telecommunications America, L.P.  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
©2006 Samsung Telecommunications America. All rights reserved.  
No reproduction in whole or in part allowed without prior written  
approval.  
Specifications and availability subject to change without notice. [011604]  
145  
146  
Dialing From 36  
Editing a Entry 85  
Editing a Phone Number 84  
Entry Options 83  
Erasing 67  
Finding Entries 81  
Contacts Match 60  
Countdown 96  
Index  
Symbols  
Numerics  
3-Way Calling 113  
A
Abbreviated Dialing 59  
Airplane Mode 56  
Alarm Clock 92  
Answering Calls 29  
Auto Answer Mode 61  
D
Dialing Options 28  
E
B
Entering Text 3841  
ABC Mode 40  
Emoticons 41  
Numbers 41  
Preset Messages 41  
Symbols 41  
Backlight 50  
Battery 2123  
Capacity 21  
Charging 23  
Installing 22  
C
Calculator 94  
K
Call Answer Mode 61  
Call Forwarding 114  
Call Guard 72  
Key Functions 15  
Key Tones 46  
Call History 7377  
L
Erasing 77  
Location Settings 52  
Lock Code  
Changing 65  
Locking Your Phone 64  
Making a Call 75  
Prepending a Phone  
Number 77  
Saving a Phone Number 76  
Call Setup Options 58  
Call Waiting 112  
Caller ID 112  
Contacts 7987  
Adding a Phone Number 83  
M
Making Calls 27  
Memo Pad 93  
Menu Style 51  
Messaging  
Setting Alerts 53  
Index 147  
 
Signature 54  
Sprint Customer Service 7  
Sprint PCS Service  
Dialing Sprint PCS Services  
P
Phone Number  
Displaying 25  
Finding 34  
Setting Up 3  
Sprint PCS Voice Command  
With Pauses 35  
Address Book 125  
Making a Call 126  
Sprint Service  
Phone Settings 4361  
Auto Answer Mode 61  
Call Answer Mode 61  
Display Settings 4952  
Location Settings 52  
Sound Settings 4449  
TTY Use 5657  
Operator Services 9  
T
Task List 95  
Text Greeting 49  
TTY Use 5657  
Turning Your Phone On and  
Off 20  
Plus (+) Code Dialing 36  
Preset Messages 41  
R
Restriction 60  
U
Ringer Types 44  
Ringer Volume 47  
Roaming 6972  
Setting Roam Mode 71  
V
Voice Memos 120122  
Voice-Activated Dialing 115  
Voicemail  
S
Scheduler 9092  
Security 6367  
Security Menu 64  
Silence All 49  
Menu Key 107  
Options 103  
Retrieving 102  
Setting Up 5, 100  
Volume  
Text Message, Picture Mail,  
Voice Mail, Alarms, App.  
Volume. 48  
SMS Text Messaging 109–  
Special Numbers 66  
Speed Dialing 37  
Assigning Numbers 84  
Sprint 411 8  
W
World Time 96  

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