17-1165.fm Page 1 Wednesday, July 21, 1999 2:46 PM
Cat. No. 17-1165
OWNER’S MANUAL
Please read before using this equipment.
CT-354
Handheld Cellular Phone
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One-Touch Emergency Dialing — lets you dial
the emergency number preprogrammed into your
phone, by briefly holding down the
key.
Scratchpad Memory — lets you temporarily store
a number (during a call, for example), then easily
dial it or store it in memory.
Keyguard — helps prevent accidental key presses
when your phone is in a pocket or bag, for exam-
ple.
Ample Talk and Standby Time — the supplied
battery (fully charged) provides about 2 hours of
talk time or 26 hours of standby time.
Silent Service — lets you set the phone to quietly
beep instead of ring when it receives a call, to
avoid disturbing others.
Call Timers — let you keep track of the individual
and cumulative call time (air-time), and includes a
timer that you can reset at any time (so you can
track monthly air-time, for example).
Two Phone Number Capability — lets you use
this one phone with two different cellular services,
with a different phone number from each.
We recommend you record your phone’s Electron-
ic Serial Number (ESN) here. The number is on the
handset under the battery.
Serial Number _________________________
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CONTENTS
A Look at the Display ........................................ 6
Preparation ........................................................ 8
Installing the Battery ..................................... 8
Important Battery Tips .................................. 8
Charging the Battery .................................. 10
When to Recharge the Battery ............ 11
Discharging Batteries ................................. 12
Basic Operation ............................................... 13
Turning the Phone On/Off .......................... 13
Making a Call ............................................. 13
Signal Strength ................................... 14
Receiving a Call ......................................... 15
Adjusting the Volume ................................. 15
Making Emergency Calls ........................... 16
Last Number Redial ................................... 17
Using Memory .................................................. 18
Storing a Number in Memory ..................... 18
Using Quick Store ............................... 20
One-Touch/Speed Dialing .......................... 21
Memory Scrolling ....................................... 21
Clearing a Memory ..................................... 22
Using Scratchpad Memory ......................... 23
Menu Overview ................................................ 24
Security Features ............................................ 26
Selecting a Call Restriction Level ............... 26
Turning One-Touch Emergency
Dialing On/Off ............................................. 28
Turning Keyguard On/Off ........................... 29
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Cellular System Features ............................... 30
Selecting the Active Phone Number .......... 30
Setting the Cellular System Type ............... 31
Roaming .................................................... 33
SID Screening ............................................ 34
Special Features .............................................. 36
Call Timers ................................................. 36
Backlight Control ........................................ 37
Keypad Tones ............................................ 38
Ring Volume .............................................. 39
Ring Type ................................................... 40
One-Touch Dialing ..................................... 40
Changing the Lock Code ........................... 41
Using Calling Card Dialing ......................... 42
Storing a Calling Card Number............ 42
Using a Stored Calling Card Number . 43
Using Touch Tone Services ........................ 44
Adding a Pause .................................. 45
Adding a Wait ..................................... 45
Special Phone Services ............................. 45
PIN Code Dialing ....................................... 46
Accessories ..................................................... 48
Safety Information ........................................... 49
Traffic Safety .............................................. 49
Operating Environment .............................. 49
Emergency Calls ........................................ 51
FCC Regulations ........................................ 52
Troubleshooting .............................................. 53
Care and Maintenance .................................... 54
Specifications .................................................. 55
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A LOOK AT THE DISPLAY
AB
Indicates the type of network selected:
A
B
.................... A system only
.................... B system only
AB .................. Both systems
No Indicator ..... Home area only
See “Setting the Cellular System
Type” on Page 31.
MENU
Appears when you press
lect a menu function.
to se-
See “Menu Overview” on Page 24.
Indicates the number of a selected
memory or menu function.
See “Using Memory” on Page 18 or
“Menu Overview” on Page 24.
ON
Appears when the phone is on.
See “Turning the Phone On/Off” on
Page 13.
ROAM
Appears when you roam using your
home system. Flashes when you roam
using a non-home system.
See “Roaming” on Page 33.
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INUSE
NOSVC
Appears during a call.
See “Making a Call” on Page 13 or
“Receiving a Call” on Page 15.
Appears when you are not within a
supported cellular service area.
See “Setting the Cellular System
Type” on Page 31.
Note: The NO part of this indicator
flashes when SID screening is set to
on and cellular service is not available
(see “SID Screening” on Page 34).
Indicates the cellular signal strength.
The higher the bar, the stronger the
signal.
See “Adjusting the Volume” on
Page 15.
Indicates the battery charge level. The
higher the bar, the more charge left in
the battery.
See “When to Recharge the Battery”
on Page 11.
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PREPARATION
INSTALLING THE BATTERY
To install the battery, place
it flat against the back of
the phone with the tab fac-
ing up and toward the top
of the phone. Then slide
the battery toward the top
of the phone until it snaps
into place.
Tab
To remove the battery, be sure the phone is turned
off, then hold down the tab and slide the battery
down and lift it off the phone.
IMPORTANT BATTERY TIPS
• You must fully charge a new battery at least 24
hours before you first use it. See “Charging the
Battery” on Page 10.
• Use only the supplied charger and use only
batteries recommended for this phone.
• A new battery’s full performance is achieved
only after two or three complete charge and
discharge cycles.
• When you are not using the charger, discon-
nect it from power. Do not leave the battery
connected to the charger for more than a
week, since overcharging could shorten the
battery’s life. If left unused, a fully charged bat-
tery discharges itself in about a week.
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• When the battery is not in use, store it
uncharged in a cool and dark place.
• The battery is a sealed unit with no service-
able parts. Do not try to open the case.
• You can purchase additional standard or
extended capacity batteries through your local
RadioShack store.
• A battery can be charged and discharged hun-
dreds of times, but it eventually wears out.
When the operating time (talk time and
standby time) is noticeably shorter than nor-
mal, it is time to get a new battery.
• Leaving the battery in a hot or cold place, such
as in a closed car in the summer or winter,
reduces the battery’s capacity and life. Always
try to keep the battery between 59° and 77°F
(15° and 25°C). A phone with a too hot or too
cold battery might not work, even when the
battery is fully charged, until the battery
returns to a normal temperature. Nickel metal
hydride (NiMH) batteries are particularly lim-
ited in temperatures below 14°F (–10°C).
• Use the battery only for its intended purpose.
• Never use any charger or battery that is dam-
aged or worn out.
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• Do not short circuit the battery. Accidental
short circuiting can occur when a metal object
(coin, paper clip, pen, or similar) directly con-
nects the battery’s + and – terminals (the
metal strips on the back of the battery), such
as when you carry a spare battery in your
pocket or purse. Short circuiting the terminals
might damage the battery or the object con-
nected to it.
• Do not dispose of batteries in a fire!
Nickel Cadmium and Nickel Metal
Hydride batteries must be recycled
or disposed of properly. They must
not be disposed of in municipal
waste.
NiCd
NiMh
CHARGING THE BATTERY
Once you install the battery on the phone, follow
these steps to charge the battery using the sup-
plied charger.
1. Insert the charger’s
barrel plug into the
jack on the bottom of
the phone.
2. Connect the charger’s AC plug to a standard
AC outlet. The phone’s battery charge bar
appears and begins to scroll.
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Notes:
•
You can use your phone during charging.
For faster charging, however, do not use
the phone and turn it off.
•
If the battery is too hot or cold, charging
stops until the battery temperature returns
to normal.
3. The battery charge bar stops scrolling when
the battery is fully charged. Disconnect the
charger from the AC outlet first, then discon-
nect it from the phone.
Using the supplied battery (fully charged), you
have about 2 hours of talk time or 26 hours of
standby time.
When to Recharge the Battery
Your phone displays the battery charge bar when-
ever the phone is on to keep you informed about
the battery’s power level. The higher the bar, the
more power there is left in the battery.
You can recharge the battery (as described in
“Charging the Battery” on Page 10) at any time.
However, when your phone gives you these low-
battery indications, recharge the battery as soon as
possible:
• When only a few minutes of talk time remain,
the phone sounds a warning tone and displays
BATTERYLOWat regular intervals.
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• When the battery charge level is too low for
the phone to operate, the phone displays
RECHARGEBATTERYand sounds a warning
tone. The phone automatically turns off about
10 seconds later.
Note: The phone does not sound low battery warn-
ing tones if silent service is set to on (see “Ring
Type” on Page 40).
DISCHARGING BATTERIES
Rechargeable batteries last longer and perform
better if allowed to fully discharge occasionally.
You can do this by leaving the phone on until the
phone automatically turns off or you can use the
battery discharge feature of any approved acces-
sory available for your phone.
Do not try to discharge the battery by any other
means.
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BASIC OPERATION
TURNING THE PHONE ON/OFF
Note:
If your phone has an extendable antenna,
extend the antenna fully. Avoid touching the anten-
na with the phone turned on.
The phone must be turned on before you can make
or answer calls. To turn on the phone, hold down
until the phone beeps. The phone performs a
short self-test, then it briefly displays the activated
phone number (see “Selecting the Active Phone
Number” on Page 30). The phone is ready to use
when the signal strength and battery charge bars
appear.
To turn off the phone, hold down
phone beeps.
until the
MAKING A CALL
1. Use the number keys to enter the phone num-
ber you want to dial. Include the area code, if
necessary.
Note:
If you make a mistake, repeatedly press
to delete digits one at a time, or hold
to clear all digits.
down
2. Press
to dial the phone number. The
phone displays INUSEand the phone num-
ber you dialed.
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If PIN code dialing is set to ON (see “PIN Code
Dialing” on Page 46), the phone displays PIN
CALLthen WAIT FOR PROMPT. Press
again after you hear the tone to send your PIN
code and complete the call.
Notes:
• NOSVC(no service) appears if you are out-
side the cellular service area. See “Signal
Strength.”
• NOTALLOWEDbriefly appears if you try to
make a restricted call (see “Selecting a Call
Restriction Level” on Page 26).
3. To end the call, press
.
Signal Strength
The vertical bar on the left of the display
shows the strength of the cellular signal
your phone is receiving. The higher the
bar, the stronger the signal.
If the signal strength is low, try moving to
a different location. If you are using the
phone in a building, try moving closer to
a window.
If NOSVCappears, the phone is outside the cellu-
lar service area. This means you cannot make or
receive calls until you move the phone back inside
the cellular service area.
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RECEIVING A CALL
When the phone receives an incoming call, it rings
and flashes CALL. To answer a call, press any key
except
. To end the call, press
.
Notes:
• If you selected silent service (see “Ring Vol-
ume” on Page 39), the phone does not ring.
Instead, the keypad and display backlights
flash, CALL flashes on the display, and the
phone beeps.
• If keyguard is set to ON (see “Turning Key-
guard On/Off” on Page 29), you can answer a
call only by pressing
.
If you do not answer a call, the phone displays NN
CALLSMISSED(where NN is the number of calls)
until you press any key (except
).
ADJUSTING THE VOLUME
To increase or decrease the earpiece volume dur-
ing a call, press
crease).
(to increase) or
(to de-
The phone displays VOLUME
and a horizontal bar indicat-
ing the volume level. The
more filled bar segments, the
higher the volume.
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MAKING EMERGENCY CALLS
We program your primary local emergency number
(such as 911) into your phone at the time of activa-
tion. To prevent unwanted emergency calls, how-
ever, your phone’s one-touch emergency dialing
feature is preset to off. To set it to on, see “Turning
One-Touch Emergency Dialing On/Off” on
Page 28.
To quickly dial the emergency number (if one-touch
emergency dialing is set to on), hold down
until the phone displays EMERG.CALLTRY.
Notes:
• The emergency number programmed into your
phone might not be valid in all areas. (For
example, not all areas have 911 service.) If
you use the phone outside its primary service
area, you might have to manually dial an
emergency number that is different from the
one programmed into your phone.
• One-touch emergency dialing does not oper-
ate if keyguard is turned on (see “Turning Key-
guard On/Off” on Page 29) or if one-touch
emergency dialing is turned off.
Important:
When you make an emergency call,
give your name and cellular phone number, as well
as the location of the incident. Remember that your
phone might be the only means of communication
at the accident scene. Do not end the call until you
are advised you may do so.
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LAST NUMBER REDIAL
Follow these steps to view and dial the last five
phone numbers called.
1. Hold down
sary).
to clear the display (if neces-
2. Press
. The phone displays the last num-
ber dialed.
3. To scroll through the last five numbers dialed,
repeatedly press or . As you press
the key, the phone displays the phone number
and its corresponding redial memory number
(L0–L4).
Note:
If no number is stored in a redial mem-
ory, the phone displays LOCATIONEMPTY.
4. To dial a displayed number, press again.
Hint:
To quickly store one of the last five numbers
you called into the first empty speed-dial memory,
recall that number, then hold down
for about 1
second (see “Using Quick Store” on Page 20).
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USING MEMORY
STORING A NUMBER IN
MEMORY
Your phone has 22 memory locations — 20 speed-
dial and 2 one-touch (
and
). Each mem-
ory location can hold a phone number of up to 32
digits.
Follow these steps to store a phone number in
memory.
Note:
If you do not press a key for about 15 sec-
onds during these steps, the phone exits the mem-
ory mode and (depending on the step) clears the
display, turns off the backlight, or displays NOT
STORED. Start again from Step 1.
1. Hold down
press
to clear the display, then
.
The phone prompts you to enter the phone
number (NUMBER?).
2. Enter the area code (if necessary) and phone
number, then press
.
The phone suggests the first empty speed-dial
memory (such as STORE TO5?) or, if mem-
ory is full, prompts you to enter a speed-dial
memory number (STORE TO?).
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3. To store the number in the suggested speed-
dial memory, press
.
To store the number in a different memory,
enter that memory’s two-digit number then
press
To store the number in one-touch priority
memory 1 or 2, press or
.
.
The phone displays STORED.
Note:
•
•
If you try to store to a memory number
higher than 20, the phone displays
INVALIDLOCATIONand exits the mem-
ory function. Start again at Step 1.
If the selected memory is full, the phone
prompts you to replace the contents
(REPLACECONTENT?).
To replace the contents, press
. The
phone displays STORED.
•
To exit the memory function without storing
the number, press . The phone dis-
plays NOT STORED and the number you
tried to store. Store the number in a differ-
ent memory or hold down
display.
to clear the
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Hints:
• Using Memory Location 1 — If one-touch
dialing is set to on (see “One-Touch Dialing”
on Page 40), you can hold down
for
about 1 second to quickly dial the number
stored in memory location 1. For convenience,
store a frequently called telephone number
(such as your home or office number) in this
location.
• Using Memory Location 20 — Setting the
phone to use the call restriction level INCOM-
ING ONLY (see “Selecting a Call Restriction
Level” on Page 26) does not prevent you from
speed-dialing the number stored in memory
location 20. If you plan to use this call restric-
tion level, store a frequently called telephone
number (such as your home number or some
other “priority” number) in memory location 20.
Using Quick Store
To quickly store a phone number in the first unused
speed-dial memory, enter the phone number, then
hold down
for about 1 second. The phone
briefly displays STOREDand the speed-dial mem-
ory number it selected.
If all speed-dial memory locations are full, the
phone briefly displays NOSPACE, then the number
you tried to store reappears. To store the number,
clear a memory location (see “Clearing a Memory”
on Page 22), then try again.
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ONE-TOUCH/SPEED DIALING
To dial the number stored in either one-touch prior-
ity memory (
or
), simply press that key.
To speed dial the number stored in Memory 1 (if
one-touch dialing is turned on — see “One-Touch
Dialing” on Page 40), hold down
seconds.
for about 2
To speed dial a number stored in any other memo-
ry, enter that memory’s number, then press
.
Note:
If the selected memory is empty, the phone
displays LOCATIONEMPTY.
MEMORY SCROLLING
To scroll forward or backward through all numbers
stored in memory (beginning with the first or last
memory location), press
(forward) or
(backward). The phone displays the stored phone
number and its corresponding memory number.
To begin scrolling from a specific memory number,
first enter that number, then press
or
. If
the selected memory is empty, the phone displays
LOCATION EMPTY, then it displays the next
memory in sequence.
To dial a displayed number, press
.
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CLEARING A MEMORY
1. Hold down
2. Press
to clear the display.
.
The phone prompts you for the memory num-
ber (LOCATION?).
3. Enter the memory number or press the one-
touch memory key (
clear, then press
or
) you want to
.
The phone displays ERASE? and the stored
number. (If the selected memory is empty, the
phone displays LOCATIONEMPTY.)
4. To clear the selected memory, press
.
The phone briefly displays ERASEDto confirm
the operation, then it displays ERASE? and
the next stored number in memory sequence.
Repeat this step for each memory you want to
clear.
Note:
To exit without clearing the selected
memory, press
. The phone displays NOT
ERASED.
5. When you finish, press
to exit.
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USING SCRATCHPAD MEMORY
Your phone’s scratchpad memory lets you tempo-
rarily store a phone number during a call. This is
useful, for example, when you don’t have a pencil
and paper handy!
Follow these steps to store a number in the
scratchpad memory.
1. Be sure the display is clear, then enter the
number you want to store.
2. Press
, then press
.
3. Press
press
so STORE TO #? appears, then
to store the number in the scratch-
pad memory. (Any number previously stored in
the scratchpad memory is replaced by the new
number.)
Note:
The scratchpad memory is automatically
cleared each time you turn off the phone.
To recall the scratchpad memory, press
then
or . (If the scratchpad memory is empty,
the phone displays LOCATIONEMPTY.)
To dial the number stored in scratchpad memory,
recall it, then press
.
To quickly transfer a number from the scratchpad
memory to the first empty speed-dial memory, re-
call the scratchpad memory, then hold down
for about 1 second (see “Using Quick Store” on
Page 20).
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MENU OVERVIEW
This section lists your phone’s easy-to-use menu
functions, the shortcut keys (if any) you can use to
access the functions, and the pages in this manual
where you can find full descriptions of the func-
tions.
To select a specific menu function, press that func-
tion’s shortcut keys (if any).
To scroll forward or backward through all menu
functions, press
(backward). Press
tion.
then
(forward) or
to select a displayed func-
See
Shortcut/Description
Pg.
You See
18
STORETO
MEMORY
Stores phone numbers
21
FIND
LOCATION
Recalls phone numbers
22
ERASE
LOCATION
Erases phone numbers
26
RESTRICT
CALLS
Sets a call restriction level
31
SYSTEM
SELECT
Selects roaming mode
36
Displays the length of
calls and resets the timers
CALL
TIMERS
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See
Pg.
You See
LIGHTS
Shortcut/Description
37
Sets the display and key-
pad backlights
38
39
40
28
40
30
42
41
34
29
KEYPAD
TONES
Turns keypad tones on/off
RINGING
VOLUME
Selects the ring volume
Selects the ring type
RINGING
TYPE
Turns emergency one-
touch dialing on/off
EMERGENCY
KEY9
Turns
on/off for
1TOUCH
DIALING
one-touch dialing
Displays and selects the
active cellular number
NAM
SELECT
Selects and activates the
calling card option
CALLING
CARD
Changes the 4-digit lock
code
CHANGE
LOCKCODE
Turns SID screening
on/off
SID
SCREEN
KEYGUARD
Turns keyguard on/off
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SECURITY FEATURES
SELECTING A CALL
RESTRICTION LEVEL
Your phone is preset to let you (or anyone else)
dial any type of number (local or long distance) and
freely access any information stored in its memory.
To prevent unauthorized use of your phone, how-
ever, you can enter your 4-digit lock code (see
“Changing the Lock Code” on Page 41) and set
any of these varying levels of call restrictions.
Restriction
Description
Level
ALLOW ALL
No restrictions (default setting).
INCOMING
ONLY
All incoming calls can be answered.
Outgoing calls are restricted to the
number stored in Memory 20 and the
pre-programmed emergency number.
The memory cannot be accessed or
changed.
MEMORY
ONLY
All incoming calls can be answered.
Outgoing calls are restricted to num-
bers stored in memory (including the
pre-programmed emergency number).
The memory cannot be changed.
EASYDIAL
ONLY
All incoming calls can be answered.
Outgoing calls are restricted to num-
bers stored in the one-touch priority
memories (
and
), Memory
20, and the pre-programmed emer-
gency number. The memory cannot be
accessed or changed.
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Follow these steps to select a call restriction level.
Important: You can dial the pre-programmed
emergency number and the number stored in
Memory 20 regardless of which call restriction level
you select.
1. Press
rent setting.
. The phone displays the cur-
2. Repeatedly press
or until you see
the setting you want to use, then press
select that setting.
to
The phone prompts you for your 4-digit lock
code (LOCKCODE?).
3. Enter your lock code, then press
.
Note: If you enter the wrong lock code, the
phone displays CODE ERROR. Start again at
Step 1 and enter the correct code.
If you selected any setting except ALLOW ALL, the
phone briefly displays NOT ALLOWED when any-
one tries to use a restricted feature.
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TURNING ONE-TOUCH
EMERGENCY DIALING ON/OFF
One-touch emergency dialing lets you call the pri-
mary emergency number programmed into your
phone by holding down
for about 2 seconds.
One-touch emergency dialing is preset to off on
your phone. To turn it on or off at any time, follow
these steps.
1. Press
, then repeatedly press
or
until the phone displays EMERGENCY
KEY 9.
2. Press
. The phone displays EMERG.9
ON if one-touch emergency dialing is on, or
EMERG.9OFFif it is off.
3. Press
then press
or
to select the other setting,
to store your selection.
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TURNING KEYGUARD ON/OFF
You can use keyguard to disable the phone’s key-
pad and prevent accidental key presses (when the
phone is in a purse or pocket, for example).
To turn on keyguard, press
or hold
down for about 2 seconds (this is handy when
you are ending a call, for example).
When keyguard is on:
• The phone displays KEYGUARD ACTIVE
until you press a key.
• When you press any key, the phone displays
PRESS MENU to prompt you to turn off key-
guard.
• To answer a call, you must press
. During
the call, keyguard automatically turns off.
• When you press to end a call, keyguard
automatically turns back on.
• You cannot turn off the phone.
• You cannot use one-touch emergency dialing.
However, you can manually dial the emer-
gency number programmed into your phone
(911, for example) and press
to place
the call. The phone does not display any digit
until you have entered the entire number.
To turn off keyguard, press
plays NOWPRESS*. Press
ly displays KEYGUARDOFF.
. The phone dis-
. The phone brief-
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CELLULAR SYSTEM
FEATURES
SELECTING THE ACTIVE
PHONE NUMBER
Every cellular telephone has at least one NAM
(Number Assignment Module), which is used to
store its phone number.
Your phone has two NAMs. If you subscribe to two
cellular services (for example, competitive cellular
systems in your area or cellular systems in different
cities), we programmed each of your phone’s
NAMs with a different phone number at the time of
activation.
If your phone is programmed with two different
numbers, follow these steps to select the active
number (the number you want to use to make and
receive calls).
1. Press
, then repeatedly press
NAM SELECT
or
until the phone displays
.
2. Press
. The phone displays the active
phone number.
3. Press or
to display and select the
,
other number then press
to store your
selection.
Notes:
• You cannot change the active number during a
call. If you try to, the phone displays CALLIN
PROGRESSand exits the menu.
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• If you want to receive calls on both numbers at
the same time and you subscribe to call for-
warding through your cellular service provid-
ers, you can set both numbers on your phone
to forward to the other number if not
answered. Contact your cellular service pro-
viders for details.
SETTING THE CELLULAR
SYSTEM TYPE
Every cellular market area has two cellular service
providers. One of the providers is designated Pro-
vider A and the other Provider B.
We activated your phone to operate based on your
cellular service provider’s designation (A or B). If
you travel with your phone to a city where you do
not subscribe to cellular service, however, you can
select any of these system settings on your phone
(based on how you want the phone to operate in
that city).
Notes:
• Using the phone in a city where you do not
subscribe to a cellular service is referred to as
roaming. See “Roaming” on Page 33.
• The designation (A or B) that appears with the
setting is based on the selected phone num-
ber’s NAM.
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• Usually, it is less expensive to use the same
company for cellular service when you are in
your home city and when you roam. To do this,
you need to know whether your cellular ser-
vice provider is type A or B in your home city
and in each city where you plan to travel.
• It is possible for a cellular service provider to
be (or have agreements with) Provider A in
some cities and Provider B in others.
HOME TYPE (A or B) — Use this setting if you are
roaming and your home city cellular service provid-
er is the same provider type as in the city you have
travelled to (for example, if the company is Provid-
er A in both cities).
NON-HOME TYPE (A or B) — Use this setting if
you are roaming and your home city cellular ser-
vice provider is the opposite provider type from the
city you have travelled to (for example, the compa-
ny is Provider A in your home city and Provider B in
the other city).
HOME AREA — Use this setting if you do not want
to roam (you can only use the phone within the
area covered by your home cellular service provid-
er).
BOTH SYSTEMS — Use this setting if you want
the phone to use either Provider A or Provider B.
The phone uses its home system when possible
and the non-home type system when service is not
available on its home system.
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Follow these steps to set the cellular system type.
1. Press
rent setting.
. The phone displays the cur-
2. Repeatedly press
or until you see
the setting you want to use, then press
select and store that setting.
to
ROAMING
Using the phone in a city where you do not sub-
scribe to a cellular service is referred to as roam-
ing. When you roam, ROAMturns on steadily if the
phone is using its home type system, and flashes
when it is using a cellular system that is different
from your home system (non-home type system).
In some areas, the cellular system’s computer au-
tomatically recognizes roaming telephones. In oth-
er areas, you must contact the service provider
before it can recognize your phone. The operator
needs to know your telephone number, your
phone’s ESN (Electronic Serial Number), and how
you plan to pay for your calls. There is normally an
additional charge for roaming calls.
Note:
Your phone’s ESN is under the phone’s bat-
tery. (However, the roaming cellular service provid-
ers can usually automatically determine your
phone’s ESN when you call.)
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SID SCREENING
If two different cellular market areas are located
close to one another, a call designated for the A (or
B) carrier in one market can sometimes be placed
using the A (or B) carrier located in the other mar-
ket area. This can result in unwanted roaming and
higher charges.
At the time of activation, we program a code into
your phone that uniquely identifies your cellular
carrier. To prevent unwanted roaming, your
phone’s System Identity (SID) screening feature
lets you set your phone to look for your designated
carrier’s code signal each time you place a call, so
the calls you place use only your carrier.
Notes:
• When SID screening is set to on and the
phone cannot locate your designated carrier’s
signal code, your call will not go through. The
phone will not roam.
• Depending on the service area, some emer-
gency calls might go through, even if SID
screening is set to on and the phone cannot
locate your designated carrier’s code signal.
• When SID screening is set to OFF, your phone
automatically roams according to the selected
cellular system type (see “Setting the Cellular
System Type” on Page 31).
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Follow these steps to turn SID screening on or off.
1. Press
, then repeatedly press
or
until the phone displays SIDSCREEN.
Note: If no SID information has been pro-
grammed into your phone, the message NOT
ALLOWED appears and the phone exits the
menu.
2. Press
. The phone displays the current
setting (SIDSCRNONor SIDSCRNOFF).
3. Press
then press
or
to select the other setting,
to store your selection.
The phone prompts you for your 4-digit lock
code (LOCKCODE?).
4. Enter your lock code, then press
.
Note: If you enter the wrong lock code, the
phone displays CODE ERROR. Start again at
Step 1 and enter the correct code.
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SPECIAL FEATURES
CALL TIMERS
Your phone has four call timers that let you check
the length of your calls in minutes and seconds (for
example, 12345:12 equals 12,345 minutes and 12
seconds). You can view the timers at any time
(even during a call), and you can reset all but one
of the call timers.
Note:
The actual time invoiced for calls by your cel-
lular service provider might vary from the time
shown on your phone, depending on network fea-
tures, rounding-off for billing, and so on.
Follow these steps to view or reset the timers.
1. Press
.
2. Press
or
to scroll through the timer
displays.
LAST — Shows the length of the last or cur-
rent call.
TOTAL1— Shows the length of all calls you
have made on the active phone number (not
including the call in progress, if any).
TOTAL2 — Shows the length of all calls you
have made on the phone number that is not
active.
LIFE — Shows the combined length of all
calls you have made using both of your phone
numbers (cannot be reset).
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CLEAR TIMERS — Resets all call timers
except for LIFE.
3. To clear the timers, press
when the
phone displays CLEAR TIMERS. The phone
prompts you to enter your 4-digit lock code
(LOCKCODE?). Enter your lock code and
press
. The phone briefly displays TIM-
ERSCLEAREDto confirm that the timers have
been reset.
To exit the timer display without clearing the
timers, press
.
BACKLIGHT CONTROL
Your phone is preset to turn on its display and key-
pad backlights each time you press a key, then turn
them off within about 15 seconds after the last key-
press.
To set the phone so the backlights do not turn on
(to conserve battery power, for example), or to set
them to turn on again, follow these steps.
1. Press
. The phone displays the cur-
rent setting (LIGHTSONor LIGHTSOFF).
2. Press
3. Press
or
to select the other setting.
to store your selection.
When you select the setting LIGHTS ON:
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• And the phone is used as a portable phone or
connected to a charger, the lights turn on for
15 seconds when you press a key or receive a
call.
• And the phone is connected to a handsfree car
kit, the lights remain on continuously.
When you select the setting LIGHTS OFF:
• And the phone is used as a portable phone or
connected to a charger, the lights do not turn
on at all.
• And the phone is connected to a handsfree car
kit, the lights turn on for 15 seconds when you
press a key.
KEYPAD TONES
Your phone is preset to sound a tone each time a
key is pressed. To turn the keypad tones off or on
at any time, follow these steps.
1. Press
. The phone displays the cur-
rent setting (KEYTONES ON or KEYTONES
OFF).
2. Press
3. Press
or
to select the other setting.
to store your selection.
Note:
Your phone automatically turns off the key-
pad tones if you select SILENT SERVICE (see
“Ring Volume” on Page 39).
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RING VOLUME
You can select one of these three ring volumes for
the phone:
• RINGINGLOW— the ring is quiet.
• RINGINGHIGH— the ring is loud.
• SILENT SERVICE — the phone does not
ring. Instead, the keypad and display back-
lights flash, CALLflashes on the display, and
the phone sounds a short beep. This setting
also turns off the phone’s keytones (even if the
keytones feature is set to ON).
Follow these steps to set the ring volume.
1. Press
. The phone displays the cur-
rent setting (RINGING HIGH, RINGING
LOW, or SILENTSERVICE).
2. Repeatedly press
or
to scroll
through the other settings. The phone displays
each setting and sounds the corresponding
ring twice.
3. When you hear or see the setting you want to
use, press to
ting.
select and store that set-
Note:
If you select SILENT SERVICE, the phone
displays SILENT when there is no call in progress
and when you are not using another function.
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RING TYPE
Follow these steps to select from five different ring
patterns that your phone can sound when it re-
ceives a call.
1. Press
, then repeatedly press
or
until the phone displays RINGING
TYPE.
2. Press
. The phone displays the current
setting (RINGINGTYPE1to 5).
3. Repeatedly press or
to scroll
through the other settings. The phone sounds
a sample ring for each setting.
4. When you hear or see the setting you want to
use, press
ting.
to select and store that set-
ONE-TOUCH DIALING
One-touch dialing lets you call the number stored
in speed-dial memory 1 by holding down
about 2 seconds.
for
Follow these steps to turn one-touch dialing on or
off.
1. Press
, then repeatedly press
or
until the phone displays 1 TOUCH
DIALING.
2. Press
. The phone displays the current
setting (1TOUCHONor 1TOUCHOFF).
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3. Press
4. Press
or
to select the other setting.
to store your selection.
CHANGING THE LOCK CODE
At the time of activation, we program your phone
with (and give you) a 4-digit lock code required to
change the settings of some menu functions (such
as SID screening, call restrictions, and calling card
dialing).
To change your 4-digit lock code, follow these
steps.
1. Press
, then repeatedly press
or
until the phone displays CHANGE
LOCKCODE.
2. Press
. The phone prompts you for your
4-digit lock code (LOCKCODE?).
3. Enter your 4-digit lock code, then press
.
The phone prompts for the new lock code
(NEWCODE?).
Note:
If you enter the wrong lock code, the
phone displays CODE ERROR. Start again at
Step 1 and enter the correct code.
4. Enter the new 4-digit lock code then press
. The phone prompts you to confirm the
new lock code (CONFIRM).
5. Enter the new lock code again, then press
to store it. STORED appears briefly to
confirm the change.
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USING CALLING CARD DIALING
Storing a Calling Card Number
The calling card feature lets you select from three
preprogrammed long-distance carrier names and
store a long-distance calling card number in the
phone’s memory, so you can place long-distance
calls from this phone using that number.
Follow these steps to select a carrier name and en-
ter your calling card number.
1. Press
, then repeatedly press
or
until the phone displays CALLING
CARD.
2. Press
. The phone prompts you for your
4-digit lock code (LOCKCODE?)
3. Enter your 4-digit lock code, then press
.
The phone displays the name of the last
selected carrier, or NOCARDif no carrier has
been selected.
Note:
If you enter the wrong lock code, the
phone displays CODE ERROR. Start again at
Step 1 and enter the correct code.
4. Repeatedly press
or
until you see
the carrier you want to use, then press
.
If you select NO CARD, the phone erases all
card information and exits the menu. If you
select one of the preprogrammed carriers, the
phone prompts you for that carrier’s network
access number (ACCESSNUMBER?).
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5. If you must dial a number (such as an 800
number) to access the carrier, enter that num-
ber. Then press
. If you do not have to
dial an access number, simply press
.
The phone prompts you for the card number
(CARDIDCODE?).
Note: To exit without changing the calling card
settings (if you are changing only the access
number, for example), press
.
6. Enter the card number, then press
.
The phone briefly displays STOREDto confirm
that the selected card information is activated
and stored.
Using a Stored Calling Card Number
Follow these steps to make a call using the calling
card number you stored.
1. Enter the desired area code and phone num-
ber, then hold down
until the phone dis-
plays CARDCALLand INUSE. CARDCALL
remains on the display until the access num-
ber is sent to the network, then the phone
prompts you to wait for a dial tone (WAITFOR
PROMPT).
Note: If no calling card is stored in memory,
the phone makes a normal call to the phone
number you entered.
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2. When you hear the carrier’s calling card tone,
press
. The phone sends the phone num-
ber to the network. CARD CALL remains on
the display until the transmission is complete.
The phone then prompts you to wait for
another dial tone (WAITFORPROMPT).
3. When you hear the dial tone, press
again. The phone sends the card number to
the network. Continue with the call as you nor-
mally would.
Notes: This procedure might not apply to all calling
card options programmed into your phone. For
more information, contact your calling card carrier.
USING TOUCH TONE SERVICES
To use your cellular phone to control answering
machines and special telephone services (such as
bank-by-phone or voicemail), simply enter touch-
tone commands using your phone’s keypad after
the service answers.
Or, you can store the service’s command se-
quence in a speed-dial memory (see “Storing a
Number in Memory” on Page 18), then follow these
steps after the service answers.
1. Recall the memory that contains the command
sequence.
2. Press
. The phone sends the com-
mands as touch tones.
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Adding a Pause
Some services, such as voicemail, require you to
enter an access code then pause before entering
additional digits. To include a pause in a sequence
when storing it in memory, press
. The
phone displays p. When you send the sequence,
the phone pauses for 21/2 seconds where you en-
tered a pause. If you need a longer pause, enter
multiple pauses, one after the other.
Adding a Wait
If you do not know in advance how long you must
wait before sending additional commands, insert a
wait in your sequence by pressing
at the appropriate place. The phone displays w.
When you send the sequence, the phone waits for
you to press
before it sends the rest of the
stored sequence.
SPECIAL PHONE SERVICES
Your cellular service provider might offer special
options that let you receive or make a second call
or conference two calls together using your
phone’s
key.
Contact your cellular service provider for additional
details about these special services or billing.
45
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PIN CODE DIALING
For security, some cellular service carriers require
you to dial a personal identification number (PIN) in
addition to the phone number each time you place
a call. This is sometimes referred to as “PIN code
dialing.”
Notes:
• This service is not required (or available) on all
networks. Check with your local service pro-
vider.
• If you subscribe to this service, a PIN code is
assigned or selected at the time you activate
your phone.
If you subscribe to PIN code dialing with your cellu-
lar carrier, you can store the PIN code into your
phone’s memory and set the phone to automatical-
ly send the code at the press of a button when you
place a call.
Follow these steps to program your PIN code and
turn PIN code dialing on or off.
1. Enter
(this spells * # PIN CALL #).
The phone prompts for your PIN code (PIN
CODE?)
2. To store your PIN code in the phone’s memory
and turn on PIN code dialing, enter your PIN
code (maximum of 4 digits), then press
.
PINCALLONappears briefly.
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To turn off PIN code dialing, simply press
without entering a number. PIN CALL OFF
appears briefly.
When PIN code dialing is set to ON, the phone dis-
plays PIN CALL then WAIT FOR PROMPT after
you press
to place a call. When you hear the
tone, press
again to automatically dial your
stored PIN code. The phone briefly displays
SENDINGPIN...to confirm it has sent the PIN
code.
Notes:
• When PIN code dialing is set to ON, you can
place a call to the emergency number pro-
grammed into your phone (as usual) without
sending the PIN code.
• If you place a call using a cellular service that
does not support PIN code dialing (and PIN
code dialing is set to ON), PIN CALL and
WAIT FOR PROMPT appear, but the call is
connected without your PIN code. WAITFOR
PROMPTdisappears after you end the call.
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ACCESSORIES
A new, extensive range of accessories is available
for your phone through your local RadioShack
store. You can select the accessories that best
meet your needs.
Important:
Use only accessories approved by the
phone manufacturer. Using any other type invali-
dates any approval or warranty applying to the
phone, and might be dangerous.
Here are a few practical rules for accessory opera-
tion:
• Keep the accessories out of the reach of chil-
dren.
• When you disconnect any accessory’s power
cord, pull the plug, not the cord.
• Regularly check all cellular phone equipment
in your vehicle to be sure it is mounted and
operating properly.
• Have only qualified personnel install complex
car accessories.
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SAFETY INFORMATION
TRAFFIC SAFETY
• Do not use a handheld phone while driving a
vehicle. If using a handheld phone, park the
vehicle before taking or making a call.
• Always secure the phone in its holder; do not
place the phone on the passenger seat or
where it can break loose in a collision or sud-
den stop.
• Never use a phone alert device that operates
your vehicle’s lights or horn. This is illegal in
most areas.
Remember, always put road safety first!
OPERATING ENVIRONMENT
• Remember to follow all special regulations and
always turn off your phone whenever you are
required to do so, or when it might cause inter-
ference or be dangerous.
• Any radio transmitting equipment, including
cellular phones, might interfere with inade-
quately protected medical devices. Consult a
physician or the manufacturer of the medical
device if you have any questions. Other elec-
tronic equipment might also be subject to inter-
ference.
49
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• As with other mobile radio transmitting equip-
ment, for your safety, only use your phone in
the normal operating position (held to your ear
with the antenna pointing over your shoulder).
• Turn off the phone while getting gasoline (at a
filling station). Observe restrictions on the use
of radio equipment in fuel depots (fuel storage
and distribution areas), chemical plants, or
around blasting operations.
• Do not store or carry flammable liquids, gases,
or explosive materials in the same compart-
ment as a cellular phone or any of its parts or
accessories.
• Only qualified personnel should install or ser-
vice the phone in a vehicle. Faulty installation
or service might be dangerous and could inval-
idate the phone’s warranty.
• Electronic fuel injection systems, electronic
anti-lock braking systems, electronic cruise
control systems, and other electronic systems
can malfunction due to the lack of protection
from radio signals. Check regularly that all cel-
lular phone equipment in your vehicle is
mounted and operating properly.
• Turn off your cellular phone when in an air-
craft. The use of cellular phones in an aircraft
might be dangerous to the operation of the air-
craft, disrupts the cellular networks, and is ille-
gal.
50
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Failure to observe these instructions could lead to
suspension or denial of cellular telephone services,
legal action, or both.
EMERGENCY CALLS
IMPORTANT!
This phone, like any cellular phone,
operates using radio signals, cellular, and land line
networks, as well as user-programmed functions.
These factors make it impossible to guarantee con-
nection in all conditions. Therefore, you should
never rely solely upon any cellular phone for es-
sential communications (such as medical emer-
gencies).
Remember, to make or receive any calls, the
phone must be turned on and in a service area with
adequate cellular signal strength.
You might not be able to make emergency calls on
all cellular phone networks or when certain network
services or phone features are set. Check with
your local service providers.
51
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FCC REGULATIONS
A cellular phone might cause TV or radio interfer-
ence, even when it is operating normally. The FCC
can require you to stop using your cellular phone if
you cannot eliminate the interference. If you re-
quire assistance, contact your local RadioShack
store.
This device complies with Parts 15 and 68 of the
FCC Rules. Operation is subject to the condition
that this device does not cause harmful interfer-
ence.
52
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TROUBLESHOOTING
If the power does not come on or stay on:
• Make sure the battery is properly installed and
charged.
• Be sure that the contacts on the battery and
the charging stand are clean. If they are not,
clean them with a soft cloth or pencil eraser.
• The battery charge might be too low for opera-
tion. Check the display and listen for the low
battery warning tones.
If the power comes on, but the phone does not
work:
• Make sure that the antenna is properly
installed and, if your phone has an extendable
antenna, make sure that the antenna is
extended to its full length.
• Check to see if there is an error message on
the display after turning it on. If so, contact
your local RadioShack store for assistance.
53
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CARE AND MAINTENANCE
Your RadioShack CT-354 Handheld Cellular Phone is an
example of superior design and craftsmanship and
should be treated with care. These suggestions allow you
to enjoy this phone for many years.
•
Keep the phone and all its parts and accessories out
of the reach of children.
•
Keep the phone dry. Precipitation, humidity and liq-
uids might contain minerals that corrode electronic
circuits.
•
•
Do not use or store the phone in dusty, dirty areas.
Its moving parts can be damaged.
Do not store the phone in hot areas. Temperature
extremes can shorten the life of electronic devices,
damage batteries, and warp or melt plastic parts.
• Do not store the phone in cold areas. When the
phone warms up (to its normal operating tempera-
ture), moisture can form inside the phone, which
could damage the phone’s electronic circuits.
• Do not attempt to open the phone. Non-expert han-
dling of the phone can damage it.
•
Do not drop, knock, or shake the phone. Rough han-
dling can break internal circuit boards.
•
Do not use harsh chemicals, cleaning solvents, or
strong detergents to clean the phone. Wipe it with a
soft cloth slightly dampened in a mild soap and
water solution.
Modifying or tampering with your phone’s internal compo-
nents could violate its warranty and void your FCC autho-
rization to use it. If the phone or any of its accessories are
not working properly, take them to your local RadioShack
store for assistance.
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SPECIFICATIONS
Dimensions ........................ Width: 21/8 in (54 mm)
Height: 61/4 in (159 mm)
Depth: 11/8 in (29 mm)
Weight ............................................ 8.6 oz. (245 g)
with Supplied Battery
Transmitting Power .............. 0.6 W (+2 dB –4 dB)
Operating Voltage
Internal Battery ...................................... 4.8 V
Input to Charger .......... 110 V (AC), 12 V (car)
Frequency Band ........ 824.040–848.970 MHz (TX)
869.040–893.970 MHz (RX)
Number of Channels ....................................... 832
Memories ...................................... 20 Speed Dial,
2 Priority,
1 Scratchpad
Specifications are typical; individual units might
vary. Specifications are subject to change and im-
provement without notice.
55
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects
in material and workmanship under normal use for one (1) year from the
date of purchase from RadioShack company-owned stores and autho-
rized RadioShack franchisees and dealers. In the event of a product de-
fect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. Ra-
dioShack will, at its option, unless otherwise provided by law: (a) correct
the defect by product repair without charge for parts and labor; (b) re-
place the product with one of the same or similar design; or (c) refund the
purchase price. All replaced parts and products, and products on which a
refund is made, become the property of RadioShack. New or recondi-
tioned parts and products may be used in the performance of warranty
service. Repaired or replaced parts and products are warranted for the
remainder of the original warranty period. You will be charged for repair or
replacement of the product made after the expiration of the warranty pe-
riod.
This warranty does not cover: (a) damage or failure caused by or attribut-
able to acts of God, abuse, accident, misuse, improper or abnormal us-
age, failure to follow instructions, improper installation or maintenance,
alteration, lightning or other incidence of excess voltage or current; (b)
any repairs other than those provided by a RadioShack Authorized Ser-
vice Facility; (c) consumables such as fuses or batteries; (d) cosmetic
damage; (e) transportation, shipping or insurance costs; or (f) costs of
product removal, installation, set-up service adjustment or reinstallation.
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS
WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, ARE LIMITED IN DURATION TO THE DURATION OF THE
WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS
PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY
WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DI-
RECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE
PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY,
INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVE-
NUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN AD-
VISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty
lasts or the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary
from state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St.,
Suite 600, Fort Worth, TX 76102
We Service What We Sell
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RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
9351254
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Printed in Canada
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