NEC Digital Telephone Xen IPK User Manual

DIGITAL TELEPHONE USER GUIDE  
Table of Contents  
General Information  
Answering Calls  
Pages 2 – 3  
Making Calls  
Microphone Control  
Handsfree Calls  
Placing a call on Hold  
Pages 4 - 6  
Transferring Calls  
Conference  
Conference Bridge  
Call Park - System  
Station Busy/No Answer Options  
Pages 6 - 9  
Outside Call Dialling Options  
Pages 9 - 10  
Call Pickup  
Paging  
Background Music  
Call Forwarding  
Pages 11 - 12  
Call Forwarding Destination  
Customised Message  
Set Relocation  
Station Outgoing Lockout  
Account Code Entry  
Account Code Forced/Verified  
Pages 13 - 14  
Pages 15 - 16  
DISA Password  
ACD/UCD  
Volume Control  
Programming  
Feature Access Keys  
One Touch Keys  
Speed Dial Name Input  
Pages 17 - 18  
Pages 19 - 20  
Quick Entry Guide  
Quick Reference Guide  
1
General Information  
The following should be considered when reviewing this User Guide:  
Instructions are provided for the NEC Xen IPK digital telephones (Dterm Series i).  
All operational instructions assume Prime Line Pickup is assigned to  
intercom dial tone, Ringing Line Preference is assigned to all telephones,  
a Call Appearance and Call Arrival key has been assigned to all digital  
telephones and only a single tenant has been assigned in the system.  
All access codes listed are standard; some may vary based on system  
assignment. Please consult your authorised NEC Dealer for the access codes  
applicable to your system.  
Access to many features is based on system assignments. Not all features  
may be available from your telephone.  
Digital telephones are equipped with displays to provide useful call processing  
information such as digits dialled, recall indications, feature confirmation, etc.  
Xen IPK digital telephones also show features accessible by the soft keys.  
LED Indications  
Function  
Lamp Status  
Line Keys:  
Incoming Call  
Rapid Flashing Red  
Slow Flashing Green  
Slow Flashing Red  
Held Call - Your telephone  
Held Call - Other telephone  
Call in progress  
Your telephone  
Steady Green  
Other telephone  
Steady Red  
Hold recall  
Intermittent Flashing Green  
Large LED: (360˚ Visual Ring Indicator)  
Incoming calls  
Rapid Flashing Green  
(CO/PBX, DIT or ANA)  
Incoming intercom,  
TIE Line or DID Call  
Message from Attendant  
Voicemail Message  
Rapid Flashing Red  
Slow Flashing Green  
Slow Flashing Red  
Feature Key:  
Intermittent Flashing Red  
Intermittent Flashing Red  
Slow Flashing Red  
DND Set  
Call Forward Set  
Callback Request  
Other:  
Held Intercom Call  
Microphone On  
Handset Muted  
Conf LED Flashing Red  
Mic LED Steady Red  
Mic LED Flashing Red  
2
Answering Calls  
Ringing Calls  
Lift Handset  
Converse  
Note: When assigned the delayed ringing feature, incoming calls will first ring at a  
primary station. If the call is unanswered after a preprogrammed time  
interval, calls will also ring at the assigned secondary station.  
Ringing Calls To A Call Arrival Key  
Lift handset  
Converse  
Note 1: A Call Arrival key must be assigned to appear and ring at a Line  
Key/Feature Access Key.  
Note 2: A Call Appearance key must be available to answer an incoming  
outside call.  
Voice Announce Calls  
Ensure microphone (MIC) LED is lit  
Adjust Speaker volume or as needed  
Respond handsfree  
Note: The handset may be used at any time during the conversation  
Camp-on (Call Waiting)  
Receive camp-on tone while on another call  
Replace handset to disconnect present call OR press Hold and press the  
Hookswitch to converse with second party.  
Call Alert Notification  
With a call in progress  
Receive Call Alert Notification  
Press Hold, converse with second party  
Note 1: The second call may be placed on hold if the line appearance is assigned or  
if a Call Appearance key is available  
Note 2: Press flashing Line Key, Call Appearance key or Conf key to return to the  
first call.  
3
Making Calls  
Internal Calls  
Lift handset  
Dial station number or 9 for the attendant (or reception)  
OR press Feature Access Key or One Touch Key programmed for  
Direct Station Selection  
Voice announce after tone burst or wait for ringing call to be answered.  
Note 1: When calling a digital telephone, dialling 1 after the station number will  
change ringing to voice or voice to ringing.  
Note 2: To directly access a personal voice mailbox on the Xen Mail system, press  
Message or dial 7 after dialling the station number.  
Outside Calls  
Lift handset  
Dial trunk access code i.e 0  
OR press idle Outside Line Key  
Dial telephone number  
Converse  
Preset Dialling  
Dial the desired number  
Lift handset  
Converse  
Last CO/PBX Number Redial  
Lift handset  
Press Redial  
Dial Last Number Redial code #  
Converse  
Speed Dial Using The Redial key  
Lift handset  
Press Redial and dial Speed Dial Memory Location:  
Station Speed Dial  
System Speed Dial  
80-99  
00-79  
OR press Feature Access key or One Touch Key programmed for  
Station Speed Dial  
Converse  
4
Speed Dial Using The Softkeys  
Press the SYS. or STA. Softkey (  
)
(System or Station Speed Dial respectively)  
Press the UP or DOWN softkey ( ), repeatedly until the desired  
name/number is displayed.  
To search alphabetically (optional step):  
Press the dial key showing the first letter of the name to be dialled  
Continue to press this dial key until the desired letter is displayed  
Press  
to display the first match corresponding the chosen letter  
*
Lift handset to dial the displayed name/number  
Trunk Queuing  
After dialling trunk access code or pressing a busy Line Key and receiving a line  
busy indication:  
Dial Trunk Queue set code 78  
Replace handset  
Note: When a line is available, your telephone will ring: lift handset and place call.  
Microphone Control  
Press MIC  
or  
Press Feature  
Dial MIC On/Off code 1  
Note 1: Lit MIC LED indicates MIC on  
Note 2: MIC ON/OFF key may be assigned to a Feature Access Key or One Touch Key  
Note 3: If talking on handset rather than handsfree, the handset microphone will be  
muted and the MIC LED will flash.  
Handsfree Calls  
Press Speaker, LED lights  
Ensure MIC LED is lit  
Place internal or outside call  
Converse  
Press Speaker to disconnect call  
Note: The handset may be used at any time during the conversation. To resume  
handsfree operation or to monitor a call, press Speaker (LED lights) and  
replace handset.  
5
Group Listening  
With a call in progress via the handset/headset:  
Press Speaker, then the LED Lights  
Converse. Conversation is heard over the speaker and the handset/headset.  
Only the handset/headset may be used to respond.  
Press Speaker to cancel the Group Listening mode  
Note: When switching from Group Listening mode to the Handsfree Mode, it is  
recommended that the Microphone be turned off.  
Placing A Call On Hold  
Non-Exclusive Hold  
With a call in progress:  
Press Hold  
Exclusive Hold  
With a call in progress:  
Press Feature  
Press Hold  
Note 1: To retrieve a held call, press the flashing Line Key, Call Appearance Key or  
Conf key (for internal calls).  
Note 2: Call on Non-Exclusive Hold can be retrieved from any digital telephone with  
the held line appearance or Call Appearance key.  
Note 3: After a preprogrammed time, the held call will recall to the originating  
station.Once in a recall condition, Exclusively Held calls can be retrieved from  
any station with the held line appearance or Call Appearance key.  
Transferring Calls  
Using Manual Dial  
Using Direct Station  
Selection (DSS)  
With a call in progress:  
Press Transfer  
With a call in progress:  
Press Transfer  
Dial station number  
Announce call (optional)  
Replace handset  
Press programmed DSS  
Announce call (optional)  
Replace handset  
Note 1: If the called station is busy, replace handset to initiate a camp-on.  
Unanswered camp-ons and unscreened transfers will recall to the attendant  
telephone. After answering the recall, pressing Feature 86 will transfer the  
call to the personal voice mailbox of the station number dialled.  
Note 2: To return to the original party, press flashing Line Key, Call Appearance  
key or Conf key.  
6
Note 3: A Feature Access Key or One Touch Key may be assigned for DSS.  
Note 4: To transfer a call directly to a personal voice mailbox, press Message or dial 7  
after dialling the station number.  
Conference  
With a call in progress:  
Press Conf  
Place second call (internal or external)  
Announce conference  
Press Conf to establish conference  
Note 1: Repeat above procedure to add an additional party. (Max 2 outside parties).  
Note 2: An unsupervised conference may be established by pressing the Conf key  
again, after the conference has been established. The parties may continue to  
converse in private. Press the flashing Conf key to return to the conversation.  
Conference Bridge  
To make a call using a conference Bridge:  
Call a Conference Bridge extension.  
When the voice prompt is heard, enter the password and press #.  
Start the conference call.  
Start a conference call from an incoming outside call using an Automated  
Attendant:  
Call an outside line that is answered by an Automated Attendant.  
Dial the extension of the Conference Bridge.  
When the voice prompt is heard, enter the password and press #.  
Start the conference call.  
Start a conference call from an off-premise location:  
Call a line that is directed to the Conference Bridge.  
When the voice prompt is heard, enter the password and press #.  
Start the conference call.  
Start a conference call from an incoming outside call using an Attendant:  
Call the Attendant and ask to be transferred to a Conference  
Bridge extension.  
Wait until the transfer is complete.  
When the voice prompt is heard, enter the password and press #.  
Start the conference call.  
Note: Default passwords:  
Conference #1 = 0001  
Conference #2 = 0002  
7
Call Park - System  
Set  
Retrieve  
With a call in progress:  
From any station:  
Press Transfer  
Lift handset  
Dial Call Park Set code 4  
Dial Call Park Retrieval code 4#  
Dial Call Park Location 0-9  
Converse  
*
Dial Call Park location 0-9  
Replace handset  
Note: If the dialled Call Park location is busy, dial another Call Park location (0-9).  
Station Busy/No Answer Options  
Automatic Callback  
Set  
Answer  
When calling a busy digital  
When both telephones are idle  
telephone:  
originating telephone rings:  
Lift handset  
Dial Automatic Callback code 0  
Replace handset  
Call is placed automatically  
Callback Request  
Set  
Answer  
When calling a busy or  
Receive display and/or Feature  
unanswered digital telephone:  
Dial Callback Request code #  
Replace Handset  
LED message indication:  
Lift handset  
Dial #; request originator is  
automatically called  
Repeat above procedure to  
respond to additional messages  
Note: Callback messages are automatically cancelled once the originating station is  
called. Callback Request access code # must be assigned in system programming.  
Tone Override  
Set  
Answer  
When calling a busy digital telephone:  
With a call in progress:  
Dial Tone Override code  
Receive tone override signal †  
Press Hold  
*
to send tone  
Wait for signalled party to answer  
Converse with second party  
†If handsfree, a visual indication only ( ) will be provided on the telephones display.  
*
Note: An Override Tone will be sent each time  
is pressed.  
*
8
Station Busy/No Answer Options (Continued)  
Step Call  
When calling a busy telephone:  
Dial 2 to advance to the next station number in that 10s group  
Voice Over  
Originate  
Whisper Page  
When calling a busy telephone:  
With a call in progress:  
Dial Voice Over code 6  
Receive Voice Over  
announcement  
Announce message  
Press Feature  
Answer  
With a call in progress:  
Dial 65  
Converse with Voice Over  
originator while monitoring  
first call  
Receive Voice Over  
announcement  
Press Hold  
Press Feature  
Converse with Voice Over  
originator  
Dial 65  
Press Answer key to alternate  
between parties  
Converse with first caller while  
monitoring Voice Over originator  
Note: The Whisper Page Access  
Code may be assigned to a  
Feature Access Key or One  
Touch Key.  
Outside Call Dialling Options  
Save & Repeat  
Save  
Repeat  
Lift handset  
With an originating outside  
call in progress:  
Press Redial  
Press Feature  
Dial #; stored number is dialled  
Dial 9; called number is stored  
Replace handset  
9
Outside Call Dialling Options (Continued)  
Store & Repeat  
Store  
Repeat  
Lift handset  
With an outside call in progress:  
Press Feature  
Press Redial  
Dial 7  
Dial ; stored number is dialled  
*
Dial new phone number to  
be stored  
Press Feature  
Complete conversation and  
replace handset  
Note: Store & Repeat and Save & Repeat features cannot be used simultaneously.  
Automatic Redial  
After originating a busy or unanswered outside call:  
Press Speaker  
Replace handset  
Press Feature  
Press Redial  
Call is repeatedly dialled until answered, cancelled or the  
maximum number of redial attempts is reached  
Lift handset when the called party answers  
Note 1: Press Speaker to cancel Automatic Redial.  
Note 2: System programming determines waiting time and number of redial attempts.  
Caller ID  
Answer  
Placing Caller ID Calls  
Receive incoming ringing or  
transferred outside call:  
Press Directory (or SCROLL Key)  
repeatedly until desired  
number is displayed  
Review telephone display for  
calling partys name or number  
Lift handset to automatically  
dial displayed number  
Answer call accordingly  
Converse  
Note 1: Caller ID will be displayed even when station is busy or in DND mode,  
allowing the user to identify the incoming call.  
Note 2: The last 50 calls received with caller ID information are stored and are  
accessible with the Directory (or SCROLL) key.  
Note 3: Least Cost Routing (LCR/ACR) is required to automatically dial Caller ID calls.  
Note 4: Press lit Line Key to review calling partys name or number while the call is in  
progress.  
10  
Call Pick Up  
Call Pick Up System  
Upon hearing ringing at  
another telephone:  
Lift handset  
Call Pick Up Direct  
Upon hearing ringing or voice  
announcement at another  
telephone:  
Dial Call Pickup code:  
- All Calls  
Lift handset  
68  
6
Dial Call Pickup Direct code 67  
Dial station number of the  
telephone to be answered  
Converse  
- Outside Line  
*
- Night Call Pickup  
Converse  
69  
Paging  
Lift handset  
Dial paging code:  
Internal  
External  
- All zones 51  
- All int. & ext. 59  
- Zone A  
- Zone B  
- Zone C  
52  
53  
54  
- All zones  
- Zone A  
- Zone B  
- Zone C  
55  
56  
57  
58  
Page  
Wait for Meet-Me Answer or replace handset  
Meet-Me Answer  
Lift handset  
Dial Meet-Me Answer code:  
- Internal Page  
- External Page  
Converse  
5
*
5#  
Background Music  
Set/Cancel  
Press Feature  
Dial BGM On/Off code 26  
Note: A BGM key may be assigned in system programming to set/cancel the  
Background Music feature.  
11  
Call Forward All Calls (CF/A)  
Do Not Disturb (DND)  
Set  
Cancel  
Press Feature  
Press Feature  
Dial Call Forward All/DND  
set code 60  
Dial Call Forward All/DND  
cancel code 69  
Select operation  
Press Feature  
- DND: Press Feature  
- Call Forward All: Dial  
destination station number or  
voicemail and press Feature  
Note 1: The Feature LED will flash intermittently when your telephone is in CFA/DND.  
Note 2: While set, Call Forward All will override Call Forward Busy/No Answer setting.  
Note 3: If Call Forward All and Do Not Disturb are both set, the feature set last is  
activated.  
Note 4: A CFA/DND key may be assigned in system programming to set/cancel this  
feature. When setting Call Forward All, a destination station must be  
entered. A lit LED indicates that Call Forward All/Do Not Disturb is set.  
Call Forward Busy/No Answer (B/NA)  
Set  
Cancel  
Press Speaker  
Press Speaker  
Dial Call Forward B/NA  
set code 43  
Dial Call Forward cancel code 44  
Press Speaker  
Dial destination station number  
or voicemail  
Press Speaker  
Note 1: While set, Call Forward All will override Call Forward Busy/No Answer setting.  
Note 2: A CF B/NA key may be assigned in system programming to set/cancel this  
feature. When setting Call Forward Busy/No Answer, a destination station  
must be entered. A lit LED indicates that CF B/NA is set.  
12  
Call Forward Destination  
From Destination Station  
Set  
Cancel  
Press Speaker  
Press Speaker  
Dial Call Forward All Destination  
set code 47  
Dial Call Forward All Destination  
cancel code 48  
Dial your station number  
Dial destination station number  
or voicemail  
Dial your station number  
Press Speaker  
Press Speaker  
Customised Message  
From display telephone:  
Press Feature  
Dial Customised Message code 70  
Dial  
to scroll through messages  
*
Dial # to select messages  
Dial return date and time if required (Month/Day, Hour/Minute,  
using 4-digit, 24 hour clock)  
Press Feature  
Note: When your telephone is set for Do Not Disturb, other display telephones will  
receive your message upon calling your station.  
Set Relocation  
Ask the Attendant to turn on the Set Relocation Mode.  
From the new location, press Speaker, then the LED lights.  
Dial Set Relocation code________  
Dial your station number.  
Dial the Station Password (same as the Station Outgoing Lockout  
[Password] code).  
Hear the confirmation tone and then press Speaker.  
Inform the Attendant to turn Set Relocation Mode off.  
13  
Station Outgoing Lockout  
Changing Lockout Code  
Press Speaker  
Dial Lockout Change access code_____  
Dial current Lockout code  
Dial new Lockout code  
Press Speaker  
Note 1: By default, Lockout code is set at 0000000000 (10 zeros).  
Note 2: When Lockout code is set for the first time, station is automatically restricted.  
Note 3: Lockout code may be a maximum of 10 digits. If the new Lockout code is  
less than 10 digits, press the Speaker to re-enter.  
Note 4: When set, Station Outgoing Lockout restricts all outgoing calls.  
Set/Cancel Station Outgoing Lockout  
Press Speaker  
Dial Station Lockout  
- Set code  
- Cancel code  
_____  
_____  
Dial Lockout code  
Press Speaker  
Account Code Entry  
With an outside call in progress:  
Press Feature  
With an outside call on hold:  
Dial Account Code Entry  
Code_____  
Dial 66  
Dial Account Code  
(16 digits maximum)  
Press Feature  
Dial Account Code  
(16 digits maximum)  
Retrieve held call  
Note 1: The outside party will not hear digits being dialled.  
Note 2: The Account Code Entry Code may be assigned to a Feature Access Key or  
One Touch Key.  
Account Code Forced  
To place an outside call:  
Lift handset  
Dial Forced Account Code access code_____  
Dial Forced Account Code_____(up to 13 digits)  
Dial trunk access code i.e. 0 and outside number  
Note: When calling from a station that is assigned the Account Code Forced /  
Verified feature, outgoing call will only be processed after the dialled Account  
Code is verified.  
14  
DISA Password  
Setting Your DISA Password  
Lift handset  
Dial DISA Password set access code  
Dial your DISA ID code__________  
Dial your current DISA password__________ default 0000000000 (10 zeros)  
Dial your new DISA password__________  
Replace handset  
Note 1: Password may be a maximum of 10 digits. If the new password is less than  
10 digits, replace the handset to enter.  
Note 2: It is recommended that your DISA password be 10 digits and be changed  
frequently to prevent unauthorised use.  
ACD/UCD  
Log On  
Log Off  
Press Speaker  
Press Speaker  
Dial access code____  
Dial 1  
Dial access code____  
Dial 2  
Press Speaker  
Press Speaker  
Note: A LOG key may be assigned in system programming to log/off from the  
ACD/UCD group. A lit led indicates that the station is logged-on.  
Break Mode  
Set  
Cancel  
Press Speaker  
Press Speaker  
Dial 40  
Dial 42  
Press Speaker  
Press Speaker  
Note 1: Break Mode is only available while an agent is logged-on.  
Note 2: A Break key may be assigned in system programming to set/cancel Break  
Mode. A lit LED indicates that the station is in Break Mode.  
Answering Call Using Headset  
Press HEADSET key to answer  
Converse  
Press HEADSET key to hang up  
15  
Volume Control  
Off-Hook Ringing Volume  
Lift handset  
Ringing Volume  
Press Speaker  
Dial 60  
Dial 60  
Dial Off-Hook Ringing  
Volume code 1  
Dial Ringing Volume code 1  
Press or to set level  
Press Speaker  
Press or to set level  
Replace handset  
Note 1: Press  
volume.  
or  
during audible telephone activity to adjust handset or speaker  
Note 2: When the telephone is idle,  
or  
is used to adjust display contrast.  
Programming  
Resetting Feature LED  
Press Feature  
Dial 99  
Press Feature  
Note: Resetting the Feature LED will cancel Call Forward All Calls, Do Not Disturb  
and Callback Request settings.  
Station Speed Dial - Dial Access  
Press Feature  
Press Redial  
Dial Speed Dial Memory location 80-99  
Dial trunk access code i.e. 0 (if necessary)  
Dial telephone number to be stored (24 digits maximum)  
Press Hold (if entering name) and dial name of party  
(13 letters maximum)  
Press Feature  
Note 1: Press Redial to insert a pause or Recall to store a hookflash.  
Note 2: Refer to Speed Dial Name Input when entering name of party.  
Note 3: Station Speed Dial is not available when 1000 System Speed Dial mode is  
selected.  
16  
Feature Access Keys  
Station Speed Dial  
(Outside Numbers)  
Press Feature  
DSS/BLF (Stations)  
And Feature Access  
Press Feature  
Press Redial  
Press Redial  
Press Feature Access Key  
to be programmed  
Dial 0  
Press Feature Access Key to be  
programmed  
Dial 1 and station number  
to be stored  
Dial trunk access code  
i.e 0 (if necessary)  
Dial telephone number to be  
stored (16 digits maximum)  
Press Feature  
OR dial feature access code  
to be stored as indicated  
in the Quick Entry Guide  
Press Feature  
Note 1: Press Redial to insert a pause and Recall to insert a hookflash.  
Note 2: Busy Lamp Field status indication will be provided on keys programmed for DSS.  
One Touch Keys  
Station Speed Dial  
(Outside Numbers)  
Press Feature  
DSS/BLF (Stations)  
And Feature Access  
Press Feature  
Press Redial  
Press Redial  
Press One Touch Key to  
be programmed  
Press One Touch Key  
to be programmed  
Dial 1 and station number  
to be stored  
Dial 0  
Dial trunk access code  
i.e 0 (if necessary)  
Dial telephone number to be  
stored (16 digits maximum)  
Press Feature  
OR dial feature access code  
to be stored as indicated  
in the Quick Entry Guide  
Press Feature  
Note 1: Press Redial to insert a pause and Recall to insert a hookflash.  
Note 2: Busy Lamp Field status indication will be provided on keys programmed for DSS.  
17  
Speed Dial Name Input  
To add a name to each speed dial entry, press the dial pad number corresponding  
to the alpha character desired.  
i.e 2 = A,B,D,a,b,c, or 2  
3 = D, E, F, d, e, f, or 3  
4 = G, H, I, g, h, i, or 4  
For the name Bob press: 2-2-6-6-2-2  
Key Press  
Key  
1
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th  
..  
^
a
1
A
D
G
J
@
B
E
[
C
F
I
¥
a
d
g
j
]
b
e
h
k
n
p
u
w
$
.
^
c
_
2
3
4
5
6
r
{
l
}
a
Back to 1  
2
Back to A  
Back to D  
Back to G  
Back to J  
Back to M  
3
f
4
H
K
N
Q
U
X
!
i
5
L
O
R
V
Y
,
l
6
M
P
m
S
t
o
q
v
x
%
/
7
s
7
Back to P  
8
T
8
y
&
:
Back to T  
9
W
0
Z
#
-
z
9
Back to W  
0
(
)
Back to 0  
+
;
<
=
>
?
Back to  
*
*
*
#
Set Space Back to Set  
Conf Clear and back 1 character before cursor  
18  
Quick Entry Guide For Programming  
Feature Access Keys and One Touch Keys  
Feature  
Press  
Microphone On/Off  
Call Forward All Set  
# 1  
# 60 Dial destination Answer  
Feature Feature  
Do Not Disturb - Set  
# 60 Answer Feature  
Feature  
Call Forward All/DND - Cancel  
# 69 Answer Feature  
Feature  
Save & Repeat - Set  
Store & Repeat - Set  
Whisper Page  
# 9  
# 7  
# 65  
# 86  
# 26  
1 6  
Quick Transfer To Voicemail  
Background Music  
Voice Over Originate  
Call Forward Busy/  
No Answer - Set  
1 43 Dial Destination Answer  
Speaker Feature  
Internal Paging All Zone  
Internal Paging Meet-Me  
External Paging All Zone  
External Paging Meet-Me  
Call Pick Up All Calls  
1 51  
1 5*  
1 55  
1 5#  
1 68  
1 67  
Call Pick Up Direct  
Note 1: When pressed, the Answer Key will not appear in the display. This is normal operation.  
Note 2: Other features may be programmed in addition to those listed above. Refer to  
the Xen IPK Digital Voicemail User Guide for features related to Voicemail.  
19  
Quick Reference Guide  
Outside Calling  
Outside Call  
Dial 0 Dial Telephone Number  
Redial Dial #  
Last CO/PBX number redial  
Speed Dial  
Redial Dial 00-99  
Save/Store & Repeat - Access  
Trunk Queue  
Redial Dial *  
Receive Trunk Busy Indication Dial 78  
Automatic Redial  
Receive busy Speaker Replace Handset  
Feature Redial  
Internal Calling  
Station Call  
Dial Station Number or DSS key  
Reach Busy Station Dial 0  
Automatic Callback  
Callback Request  
Tone Override  
Reach Busy/No Answer Station Dial #  
Reach Busy Station Dial *  
Voice Over Originate  
Quick Transfer To Voicemail  
Reach Busy Station Dial 6  
Dial station number or DSS key Press Message  
or Dial 7  
With A Call In Progress  
Hold  
Hold  
Exclusive Hold  
Transfer  
Feature Hold  
Transfer Dial Station Number or DSS key  
Quick Transfer To Voicemail  
Transfer Dial Station Number or DSS key  
Press Message or dial 7  
Conference  
Conf Place 2nd Call Conf  
Call Park System  
SET: Transfer Dial 4* Dial 0 - 9  
RETRIEVE: Dial 4 # Dial 0 - 9  
Save & Repeat - Save  
Store & Repeat - Store  
Feature Dial 9  
Feature Dial 7 Dial number to Store  
Feature  
Whisper Page  
Receive Voice Over Feature Dial 65  
From The Intercom  
Internal Paging  
Dial 51-54 Page  
Dial 55-59 Page  
Dial 68  
External Paging  
Call Pickup All Calls  
Call Pickup Direct  
Dial 67 Dial Station Number  
From An Idle Telephone  
Microphone Control  
Call Forward All/DND  
Feature Dial 1 OR Press MIC  
SET: Feature Dial 60 Dial Destination  
Station (CF/A Only) Feature  
CANCEL: Feature Dial 69 Feature  
Call Forward Busy/No Answer  
SET: Speaker Dial 43 Dial Destination  
Station Speaker  
CANCEL: Speaker Dial 44 Speaker  
Feature LED Reset  
Feature Dial 99 Feature  
20  
Notes  
The material contained herein is subject to change without prior notice at the sole  
discretion of NEC Business Solutions Ltd.  
Stock# 8502589  
Version 1  
DPA. June 2003  
Copyright ©2003 NEC Business Solutions Ltd  
Document No. NEC-8055  

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