Motorola V60p User Manual

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Welcome  
Welcome to the world of Motorola digital wireless  
communications! We are pleased that you have chosen the  
Motorola V60p wireless phone with Push to Talk (PTT)  
capability.  
Speakerphone  
Button  
(H)  
Display  
Earpiece  
Menu Key  
Headset Jack  
Insert headset  
accessory for  
hands-free use.  
Status Light  
See incoming call  
& service status.  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Voice Key  
Make & use voice  
recordings.  
Volume Button (  
J)  
Send Key  
Adjust earpiece  
& ringer volume.  
Send & answer  
calls, view recent  
dialed calls list.  
Power Key/End Key  
Turn on/off, end  
phone calls, exit  
menu system.  
Scroll Key  
Scroll through  
menus & lists.  
Internal  
Push to Talk (PTT)  
Speakerphone  
Button (  
I)  
Accessory  
Used for two-way  
communications  
with other PTT  
subscribers.  
Connector Port  
Insert charger &  
phone accessories.  
Microphone  
1
                                 
Personal Communications Sector  
600 North U.S. Highway 45  
Libertyville, Illinois 60048  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD United States)  
1-800-461-4575 (Canada)  
www.motorola.com (United States)  
www.motorola.ca (Canada)  
MOTOROLA and the Stylized M Logo are registered in the US Patent &  
Trademark Office. All other product or service names are the property of  
their respective owners. TrueSync, Sidekick, Starfish and the Stylized  
Starfish Logo are registered trademarks of Starfish Software, Inc., a  
wholly owned independent subsidiary of Motorola, Inc.  
© Motorola, Inc. 2003.  
Software Copyright Notice  
The Motorola products described in this manual may include copyrighted  
Motorola and third party software stored in semiconductor memories or  
other media. Laws in the United States and other countries preserve for  
Motorola and third party software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to distribute or  
reproduce the copyrighted software. Accordingly, any copyrighted  
software contained in the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in any manner to the  
extent allowed by law. Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either directly or by implication,  
estoppel, or otherwise, any license under the copyrights, patents, or  
patent applications of Motorola or any third party software provider,  
except for the normal, non-exclusive, royalty-free license to use that  
arises by operation of law in the sale of a product.  
Manual number: 6809461A38-A  
Cover number:  
8988485L49-O  
2
Menu Map  
Main Menu  
Phonebook  
Recent Calls  
Received Calls  
Dialed Calls  
Notepad  
* This is the standard phone menu layout.  
Menu organization and feature names  
may vary on your phone. Not all features  
may be available for all users.  
Call Times  
Messages  
Voicemail  
Create Message  
Inbox  
For example, the Radio feature (left) is  
available only when the optional FM  
Stereo Radio Headset accessory is  
plugged into your phone.  
Outbox  
Quick Notes  
Drafts  
Browser Alerts  
Radio *  
Get It Now  
Shortcuts  
Get It Now Shop  
Browser  
Settings  
(see next page)  
Ring Styles  
Change display text zoom:  
Press  
M, then press  
and hold  
M
(does not  
Style  
zoom graphics).  
Style Detail  
My Tones  
Display my phone number:  
Picture Viewer  
Shortcuts  
Press M #  
.
Calculator  
Dial voicemail number:  
Datebook  
Press and hold  
1.  
Voice Record  
Go to dialed calls list:  
Press  
N.  
Exit menu system:  
Press  
O.  
Go to PTT Contacts List:  
Press  
I.  
3
     
Settings Menu  
Ring Styles  
Other Settings  
Style  
Personalize  
Style Detail  
My Tones  
Phone Status  
Main Menu  
Keys  
Greeting  
Screen Saver  
Banner  
My Tel. Number  
Active Line  
Initial Setup  
Battery Meter  
Other Information  
Time and Date  
SpeakerPhone  
Auto PIN Dial  
Auto Redial  
Backlight  
Browser Setup  
Connection  
Incoming Call  
In-Call Setup  
Status Light  
Zoom  
TTY Setup  
Scroll  
Animation  
Language  
Contrast  
DTMF  
Master Reset  
Master Clear  
In-Call Timer  
Answer Options  
Security  
Phone Lock  
Lock Application  
Restrict Calls  
New Passwords  
Location  
Network  
Current Network  
Analog Only  
Set Mode  
Srvc Status  
Service Tone  
Call Drop Tone  
Car Settings  
Auto Answer  
Auto Hands-Free  
Power-Off Delay  
Charger Time  
Headset  
Auto Answer  
4
Contents  
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Safety and General Information. . . . . . . . . . . . . . . . . 11  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Changing the Convertible Covers . . . . . . . . . . . . . . . 19  
Turning On Your Phone . . . . . . . . . . . . . . . . . . . . . . . 21  
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Seeing Your Phone Number . . . . . . . . . . . . . . . . . . . 22  
About Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Zooming In and Out. . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Using the Status Light . . . . . . . . . . . . . . . . . . . . . . . . 26  
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . 27  
Using the PTT Button . . . . . . . . . . . . . . . . . . . . . . . . 27  
Using the External Display . . . . . . . . . . . . . . . . . . . . 28  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Push to Talk (PTT) Calls. . . . . . . . . . . . . . . . . . . . . . . 30  
Private One-to-One Calls . . . . . . . . . . . . . . . . . . . . . 30  
Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Setting Up Your Contacts List . . . . . . . . . . . . . . . . . . 31  
Viewing Your PTT Contacts List . . . . . . . . . . . . . . . . 31  
Sorting Your PTT Contacts List. . . . . . . . . . . . . . . . . 31  
Turning On/Off the Speakerphone . . . . . . . . . . . . . . 33  
PTT Calling States . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
5
Basic PTT Instructions . . . . . . . . . . . . . . . . . . . . . . . 37  
Making PTT Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Answering PTT Calls . . . . . . . . . . . . . . . . . . . . . . . . 48  
Making and Answering Phone Calls. . . . . . . . . . . . . 52  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . 52  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Returning an Unanswered Call. . . . . . . . . . . . . . . . . 53  
Calling an Emergency Number. . . . . . . . . . . . . . . . . 54  
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . 54  
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . 55  
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . 55  
Calling With One-Touch Dial. . . . . . . . . . . . . . . . . . . 56  
Calling a Number In a Text Message . . . . . . . . . . . . 56  
Additional Calling Features. . . . . . . . . . . . . . . . . . . . 56  
Using Features While On a Phone Call . . . . . . . . . . 58  
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . 58  
Additional On-Call Features . . . . . . . . . . . . . . . . . . . 59  
Using the Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Navigating to a Feature. . . . . . . . . . . . . . . . . . . . . . . 61  
Selecting a Feature. . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Entering Feature Information . . . . . . . . . . . . . . . . . . 63  
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Choosing a Text Method . . . . . . . . . . . . . . . . . . . . . . 65  
Using Tap Method. . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Using Symbol Method. . . . . . . . . . . . . . . . . . . . . . . . 69  
Using iTAP™ Software Predictive Text Entry Method 70  
Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . 75  
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Viewing Received Calls or Dialed Calls . . . . . . . . . . 87  
6
Using the Notepad. . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Viewing and Resetting Call Timers . . . . . . . . . . . . . . 89  
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Viewing Entry Details . . . . . . . . . . . . . . . . . . . . . . . . 92  
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 93  
Storing a PIN Code With the Phone Number . . . . . . 96  
Recording a Voice Name For a Phonebook Entry. . . 97  
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 98  
Storing Longer Numbers. . . . . . . . . . . . . . . . . . . . . . 99  
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . 101  
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . 101  
Sorting the Phonebook List. . . . . . . . . . . . . . . . . . . 101  
Synchronizing with TrueSync Software . . . . . . . . . . 102  
Picture Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . 107  
Changing Event Information . . . . . . . . . . . . . . . . . . 108  
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110  
Turning the Radio On and Off . . . . . . . . . . . . . . . . . 110  
Tuning a Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Sending and Receiving Calls With the Radio On . . 111  
Messages—Voicemail. . . . . . . . . . . . . . . . . . . . . . . . 113  
Storing Your Voicemail Number. . . . . . . . . . . . . . . . 113  
Listening to a Voicemail Message. . . . . . . . . . . . . . 114  
7
Receiving a Voicemail Message . . . . . . . . . . . . . . . 114  
Storing Your Voicemail Phone Number. . . . . . . . . . 115  
Turning Off the Voice Message Waiting Indicator . . 115  
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116  
Setting Up the Text Message Inbox . . . . . . . . . . . . 116  
Receiving a Text Message . . . . . . . . . . . . . . . . . . . 117  
Reading, Locking, or Deleting a Text Message. . . . 117  
Storing Pictures, Animations, and Sounds . . . . . . . 119  
Sending a Text Message. . . . . . . . . . . . . . . . . . . . . 122  
Sending a Quick Note Text Message . . . . . . . . . . . 125  
Inserting Pictures, Animations, and Sounds . . . . . . 126  
Viewing the Status of Sent Text Messages. . . . . . . 127  
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Selecting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . 128  
Customizing a Ring Style . . . . . . . . . . . . . . . . . . . . 128  
Creating and Editing Alert Tones . . . . . . . . . . . . . . 130  
Setting Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
Standard Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . 136  
Creating a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . 136  
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . 138  
Voice Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Making a Recording . . . . . . . . . . . . . . . . . . . . . . . . 139  
Viewing the Voice Record List . . . . . . . . . . . . . . . . 140  
Playing a Recording . . . . . . . . . . . . . . . . . . . . . . . . 140  
Locking and Unlocking a Recording . . . . . . . . . . . . 143  
Deleting a Recording . . . . . . . . . . . . . . . . . . . . . . . 144  
Micro-Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Starting a Micro-Browser Session . . . . . . . . . . . . . 145  
Interacting With Web Pages . . . . . . . . . . . . . . . . . . 146  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
8
Calculating Numbers. . . . . . . . . . . . . . . . . . . . . . . . 147  
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . 149  
Get It Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150  
Downloading an Application . . . . . . . . . . . . . . . . . . 150  
Launching an Application . . . . . . . . . . . . . . . . . . . . 152  
Disabling or Removing an Application. . . . . . . . . . . 152  
Restoring a Disabled Application . . . . . . . . . . . . . . 154  
Viewing Get It Now Information and History . . . . . . 155  
Adjusting Your Settings . . . . . . . . . . . . . . . . . . . . . . 156  
Reordering Menu Items. . . . . . . . . . . . . . . . . . . . . . 156  
Customizing a Soft Key Function . . . . . . . . . . . . . . 157  
Screen Saver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158  
Hiding or Showing Location Information . . . . . . . . . 159  
TTY Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 162  
Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
Making a Cable Connection . . . . . . . . . . . . . . . . . . 166  
Synchronizing Data . . . . . . . . . . . . . . . . . . . . . . . . . 168  
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . . 169  
Receiving a Data or Fax Call. . . . . . . . . . . . . . . . . . 170  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
Assigning a New Code or Password . . . . . . . . . . . . 172  
If You Forget a Code or Password. . . . . . . . . . . . . . 173  
Locking and Unlocking Your Phone. . . . . . . . . . . . . 174  
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 175  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Programming Instructions. . . . . . . . . . . . . . . . . . . . 188  
Additional Health and Safety Information . . . . . . . 192  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . 205  
Wireless Phone Safety Tips. . . . . . . . . . . . . . . . . . . 219  
9
About This Guide  
This user guide introduces you to the many features in your  
Motorola wireless phone.  
Navigating To a Menu Feature  
Use the menu system to access your phone’s features. This  
guide shows you how to select a menu feature as follows:  
Find the Feature  
M
>
>
Messages  
Create Message  
This example shows that you must press  
M, scroll to and  
select Messages, then scroll to and select Create Message  
.
Optional Features  
This label identifies an optional network or  
subscription-dependent feature that may not be  
offered by Verizon Wireless in all geographical  
areas. Contact Verizon Wireless for more  
information.  
Optional Accessories  
This label identifies a feature that requires an optional  
Motorola Original™ accessory.  
10  
           
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.  
READ THIS INFORMATION BEFORE USING YOUR PHONE.  
The information provided in this document supersedes the general safety  
information in user guides published prior to December 1, 2002.  
Exposure To Radio Frequency (RF) Energy  
Your phone contains a transmitter and a receiver. When it is ON, it  
receives and transmits RF energy. When you communicate with your  
phone, the system handling your call controls the power level at which  
your phone transmits.  
Your Motorola phone is designed to comply with local regulatory  
requirements in your country concerning exposure of human beings to RF  
energy.  
Operational Precautions  
To assure optimal phone performance and make sure human exposure to  
RF energy is within the guidelines set forth in the relevant standards,  
always adhere to the following procedures.  
External Antenna Care  
Use only the supplied or Motorola-approved replacement antenna.  
Unauthorized antennas, modifications, or attachments could damage the  
phone.  
Do NOT hold the external antenna when the phone is IN USE. Holding  
the external antenna affects call quality and may cause the phone to  
operate at a higher power level than needed. In addition, use of  
unauthorized antennas may result in non-compliance with the local  
regulatory requirements in your country.  
11  
 
Phone Operation  
When placing or receiving a phone call, hold your phone as you would a  
wireline telephone.  
Body-Worn Operation  
To maintain compliance with RF energy exposure guidelines, if you wear a  
phone on your body when transmitting, always place the phone in a  
Motorola-supplied or approved clip, holder, holster, case, or body harness  
for this phone, if available. Use of accessories not approved by Motorola  
may exceed RF energy exposure guidelines. If you do not use one of the  
body-worn accessories approved or supplied by Motorola, and are not  
using the phone held in the normal use position, ensure the phone and its  
antenna are at least 1 inch (2.5 centimeters) from your body when  
transmitting.  
Data Operation  
When using any data feature of the phone, with or without an accessory  
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)  
from your body.  
Approved Accessories  
Use of accessories not approved by Motorola, including but not limited to  
batteries and antenna, may cause your phone to exceed RF energy  
exposure guidelines. For a list of approved Motorola accessories, visit our  
website at www.Motorola.com  
.
RF Energy Interference/Compatibility  
Note: Nearly every electronic device is susceptible to RF energy  
interference from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some circumstances  
your phone may cause interference.  
Facilities  
Turn off your phone in any facility where posted notices instruct you to do  
so. These facilities may include hospitals or health care facilities that may  
be using equipment that is sensitive to external RF energy.  
12  
Aircraft  
When instructed to do so, turn off your phone when on board an aircraft.  
Any use of a phone must be in accordance with applicable regulations per  
airline crew instructions.  
Medical Devices  
Pacemakers  
Pacemaker manufacturers recommend that a minimum separation of  
6 inches (15 centimeters) be maintained between a handheld wireless  
phone and a pacemaker.  
Persons with pacemakers should:  
ALWAYS keep the phone more than 6 inches (15 centimeters) from  
your pacemaker when the phone is turned ON.  
NOT carry the phone in the breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for  
interference.  
Turn OFF the phone immediately if you have any reason to suspect  
that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids. In the  
event of such interference, you may want to consult your hearing aid  
manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of  
your device to determine if it is adequately shielded from RF energy. Your  
physician may be able to assist you in obtaining this information.  
Use While Driving  
Check the laws and regulations on the use of phones in the area where  
you drive. Always obey them.  
13  
When using your phone while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if driving  
conditions so require.  
Responsible driving best practices may be found in the “Wireless Phone  
Safety Tips” at the end of this manual and at the Motorola website:  
www.Motorola.com/callsmart  
Operational Warnings  
For Vehicles With an Air Bag  
.
Do not place a phone in the area over an air bag or in the air bag  
deployment area. Air bags inflate with great force. If a phone is placed in  
the air bag deployment area and the air bag inflates, the phone may be  
propelled with great force and cause serious injury to occupants of the  
vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially explosive  
atmosphere, unless it is a phone type especially qualified for use in such  
areas and certified as “Intrinsically Safe.Do not remove, install, or charge  
batteries in such areas. Sparks in a potentially explosive atmosphere can  
cause an explosion or fire resulting in bodily injury or even death.  
Note: The areas with potentially explosive atmospheres referred to above  
include fueling areas such as below decks on boats, fuel or chemical  
transfer or storage facilities, areas where the air contains chemicals or  
particles, such as grain, dust, or metal powders. Areas with potentially  
explosive atmospheres are often but not always posted.  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF your  
phone when you are near electrical blasting caps, in a blasting area, or in  
areas posted “Turn off electronic devices.Obey all signs and instructions.  
14  
Batteries  
Batteries can cause property damage and/or bodily injury such as burns if  
a conductive material such as jewelry, keys, or beaded chains touch  
exposed terminals. The conductive material may complete an electrical  
circuit (short circuit) and become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside a pocket, purse, or  
other container with metal objects. Use only Motorola original batteries  
and chargers.  
Your battery or phone may contain symbols, defined as follows:  
Symbol  
Definition  
Important safety information will follow.  
Your battery or phone should not be disposed of in a  
fire.  
Your battery or phone may require recycling in  
accordance with local laws. Contact your local  
regulatory authorities for more information.  
Your battery or phone should not be thrown in the  
trash.  
Your phone contains an internal lithium ion battery.  
Li Ion BATT  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts when  
exposed to blinking lights, such as when watching television or playing  
video games. These seizures or blackouts may occur even if a person  
never had a previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a family  
history of such occurrences, please consult with your doctor before  
playing video games on your phone or enabling a blinking-lights feature  
on your phone. (The blinking-light feature is not available on all products.)  
15  
Parents should monitor their children's use of video game or other  
features that incorporate blinking lights on the phones. All persons should  
discontinue use and consult a doctor if any of the following symptoms  
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary  
movements, or disorientation.  
To limit the likelihood of such symptoms, please take the following safety  
precautions:  
Do not play or use a blinking-lights feature if you are tired or need  
sleep.  
Take a minimum of a 15-minute break hourly.  
Play in a room in which all lights are on.  
Play at the farthest distance possible from the screen.  
Repetitive Motion Injuries  
When you play games on your phone, you may experience occasional  
discomfort in your hands, arms, shoulders, neck, or other parts of your  
body. Follow these instructions to avoid problems such as tendonitis,  
carpal tunnel syndrome, or other musculoskeletal disorders:  
Take a minimum 15-minute break every hour of game playing.  
If your hands, wrists, or arms become tired or sore while playing,  
stop and rest for several hours before playing again.  
If you continue to have sore hands, wrists, or arms during or after  
play, stop playing and see a doctor.  
ITC0-198  
16  
Getting Started  
What’s in the Box?  
Your wireless phone typically comes equipped with a  
battery and a charger. Other accessory options can  
customize your phone for maximum performance and  
portability.  
To purchase Motorola Original™ accessories, contact the  
Motorola Customer Call Center at 1-800-331-6456 in the  
United States or 1-800-461-4575 in Canada.  
Installing the Battery  
You must install and charge the battery to use your phone.  
Your phone is designed to be used only with  
Motorola Original batteries and accessories. We  
recommend that you store batteries in their  
protective cases when not in use.  
Action  
1
2
Remove the battery from its protective clear  
plastic case.  
If necessary, push  
down the battery  
door release latch  
and lift the door off  
of the phone.  
Release  
latch  
17  
           
Action  
3
4
Insert the battery,  
printed arrow first,  
under the tab at  
the top of the  
battery  
compartment and  
push down.  
Insert the ridge at  
the bottom of the  
battery door into  
the base of the  
phone, then push  
the door down and  
snap it into place.  
Charging the Battery  
New batteries are shipped partially charged. Before you  
can use your phone, you need to install and charge the  
battery. Some batteries perform best after several full  
charge/discharge cycles.  
Action  
1
Plug the  
travel  
charger into  
your phone  
with the  
Release  
tab  
release tab  
facing up.  
18  
         
Action  
2
3
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
When your phone indicates that the battery is  
fully charged (Charge Complete), press the  
release tab and remove the travel charger.  
Note: When you charge the battery, the battery level  
indicator in the upper right corner of the display flashes  
and shows how much of the charging process is complete.  
Changing the Convertible  
Covers  
You can replace the flip cover and battery cover on  
your phone to personalize its appearance.  
Matching front and back cover sets are available in  
a variety of colors and designs.  
Your phone is designed to be used only with Motorola  
Original accessories. See your Motorola retailer for these  
convertible covers.  
19  
       
Remove a Flip Cover  
Action  
1
2
Open your flip  
phone half way.  
Press in the tiny  
silver release  
button. This button  
is on the side of  
the top half of the  
phone.  
3
While pressing the  
silver button in,  
slide the cover off.  
Attach a Flip Cover  
Action  
1
2
Close your flip phone.  
Line up the ridges  
on each side of  
the cover so they  
align with the slots  
on the phone.  
3
Slide the cover onto the phone until it snaps into  
place.  
20  
 
Turning On Your Phone  
Action  
To  
1
2
Open your phone  
expose the keypad  
turn on your phone  
Press and hold  
O
for three seconds  
Power  
key  
3
If necessary, enter  
unlock your phone  
your 4-digit unlock  
code and press  
The unlock code is  
originally set to 1234.  
Verizon Wireless may  
change this number  
before you receive your  
phone.  
OK  
(+)  
Making a Call  
Press  
To  
1
the keypad keys dial the phone number  
Tip: If you make a mistake,  
press DELETE  
(-) to delete  
the last digit, or press and  
hold DELETE  
(-) to delete  
all digits.  
make the call  
2
N
21  
                 
Ending a Call  
Press  
O
or close the flip  
Answering a Call  
When you receive a call, your phone rings and/or vibrates  
and displays an incoming call message.  
Press  
N
or ANSWER  
(+) or open the flip.  
Note: If your phone is locked, you must unlock it to answer  
the call.  
Seeing Your Phone Number  
Press  
M #  
22  
             
About Your Phone  
See page 1 for a basic phone diagram.  
Using the Display  
PTT ( ) or  
Location  
U
In Use  
Message  
Waiting  
Roam (  
,
)
Digital/  
Analog  
Signal  
U
ä
5EU  
f9  
Battery  
Level  
12:00am  
Y
J
E
Strength  
Signal  
Active  
line  
G
PH.BOOK  
MESSAGE  
Ring Style  
Menu  
Clock  
Soft Key Labels  
The idle display is the standard display that you see when  
you are not on a call or using the menu.  
Labels at the bottom corners of the display show the  
current soft key functions. A  
bottom center of the display indicates that you can press  
to enter the main menu.  
G
(menu) indicator at the  
M
23  
                                   
Signal Strength Indicator Vertical bars show the  
strength of the network connection. You cannot make or  
receive calls only when the  
displays.  
0
(no signal) indicator  
Digital or Analog Signal Indicator Shows  
whether you are receiving a digital or analog  
signal.  
In Use Indicator Shows that a phone call is in  
progress.  
PTT Indicator Shows that your phone is  
connected to the PTT network and if the  
network is available  
U
or unavailable 1X.  
or  
Roam Indicator Shows that your phone is  
seeking or using another network system  
outside your home network.  
Note: When the Roam indicator displays, you  
can still make and receive PTT calls when you are in the  
1X coverage area and connected to the PTT network.  
Location Information Indicator Indicates  
when your Location Information is available  
or unavailable  
ä
ã.  
Message Waiting Indicator Appears when  
you receive a voicemail or text message.  
24  
                 
Battery Level Indicator Vertical bars show the battery  
charge level. Recharge the battery when you see  
Low Battery and hear the low battery alert.  
Active Line Indicator Shows the current  
active phone line.  
Menu Indicator Indicates that you can press  
M
to  
enter the main menu or open a feature sub-menu.  
Ring Style Indicator Shows the ring style setting.  
Y
W
a
= loud ring  
= vibrate  
= silent  
X
Z
= soft ring  
= vibrate and ring  
Zooming In and Out  
Press and release  
zoom the text in and out on the display. Zoom in to  
increase text size, zoom out to display more information.  
M, then press and hold  
M
to  
Note: You must continue to hold  
M
until you see the in  
increase or decrease in text size.  
25  
                           
Using the  
Status Light  
Status  
light  
The status light shows when  
you have an incoming call or  
message, or when your  
phone is roaming (using a  
non-home system).  
Indication  
Status  
Alternating red/green Incoming call  
Flashing green  
Flashing yellow  
In service, home system  
Roaming, non-home  
system  
Flashing red  
No service  
The status light initially is turned off to extend battery life.  
To turn it on, see “Initial Setup” on page 82.  
Note: Turning on the status light substantially reduces  
your phone’s standby time, the length of time that your  
phone’s battery retains power when the phone is turned on  
but is not in use.  
26  
       
Adjusting the Volume  
Press the up and down  
volume buttons to:  
Volume  
buttons  
increase and decrease  
earpiece volume during  
a call  
increase and decrease the ringer volume setting when  
the idle display is visible (flip must be open)  
Tip: At the lowest volume setting, press the down  
volume button to switch to silent alert. Press the up  
volume button to reset ring alert.  
turn off an incoming call alert  
Using the PTT Button  
Press the PTT button (I) for  
immediate access to your  
PTT Contacts list (flip must  
be open). For detailed  
PTT  
button  
information, see “Push to  
Talk (PTT) Calls” on page 30.  
Note: If the PTT network is not available, U Network Not  
Available displays briefly.  
27  
           
Using the External Display  
When the flip is closed, the  
external display shows the  
time and date. It also displays  
External  
display  
messages to notify you of  
incoming phone and PTT  
calls and other events. You  
can perform the following functions in the external  
display.  
Note: Because the microphone and earpiece are  
unavailable when the phone is closed, you must use a  
headset or other hands-free device with this feature.  
Battery Use  
Battery performance depends on many factors, including  
your wireless carrier’s network configuration; signal  
strength; the temperature at which you operate your  
phone; the features and/or settings you select and use;  
and your voice, data, and other application usage patterns.  
Battery Care  
Caution: To prevent injuries or burns, do not allow metal  
objects to contact or short-circuit the battery terminals.  
To maximize your battery’s performance:  
Always use Motorola Original™ batteries and battery  
chargers. The phone warranty does not cover damage  
caused from using non-Motorola batteries and/or  
battery chargers.  
28  
             
New batteries or batteries that have been stored for a  
long time may require a longer charge time.  
Maintain the battery at or near room temperature  
when charging.  
Do not expose batteries to temperatures below  
-10°C (14°F) or above 45°C (113°F). Always take your  
phone with you when you leave your vehicle.  
When you do not intend to use a battery for a  
while, store it uncharged in a cool, dark, dry place,  
such as a refrigerator.  
Over extended periods of time, batteries gradually  
wear down and require longer charging times. This is  
normal. If you charge your battery regularly and notice  
a decrease in talk time or an increase in charging  
time, then it is probably time to purchase a new  
battery.  
The rechargeable batteries that power this  
phone must be disposed of properly and may  
need to be recycled. Refer to your battery’s label  
for battery type. Contact your local recycling center for  
proper disposal methods.  
Warning: Never dispose of batteries in a fire because they  
may explode.  
29  
Push to Talk (PTT)  
Calls  
PTT is a two-way feature that lets you talk walkie-talkie  
style with other Verizon Wireless PTT subscribers. With  
PTT, you can start a Private One-to-One Call to  
communicate with an individual, or you can start a Group  
Call to communicate with a group of people at the same  
time.  
You can start a PTT call by:  
Selecting a name or number from your PTT contacts  
list  
Entering a PTT number from the keypad  
Selecting a name or number from your Dialed  
Calls Received Calls, or Phonebook lists  
,
Private One-to-One Calls  
You can start a Private call to 1 person either as an Alert or  
Barge call.  
Alert call sends a call alert tone to inform the person  
of your incoming call.  
Barge call lets you talk immediately to the called  
person without sending a call alert tone.  
30  
         
Group Calls  
You can start a Group call with all available members of a  
group that you have set up in your PTT contacts list.  
However, as with a Private call, you cannot start a Group  
call as an Alert call, only as a Barge call.  
Setting Up Your Contacts List  
You can set up your contacts list by going to the Verizon  
Wireless Push to Talk Contact Management website at  
www.vzwpushtotalk.com  
.
Viewing Your  
PTT Contacts  
List  
5
9
U
PTT Contacts  
aJohn Smith  
aMary Smith  
EXIT  
ALERT  
G
To see the contacts in your  
PTT contacts list, press the push to talk (PTT) button (I)  
from the idle display. Presence icons display to the left of  
the individual or group names to indicate online or offline  
status. When an individual is online,  
group is online, displays. When an individual or group is  
offline, displays.  
a
displays. When a  
3
b
Sorting Your PTT Contacts List  
After you have set up your PTT contacts list, you can sort it  
by name or by status. When you sort by name, the list  
displays in alphabetical order. When you sort by status  
(online/offline), the list displays the first available online  
contact, by presence icon, in alphabetical order.  
31  
             
Press  
I
To  
1
2
3
4
5
6
7
8
display the PTT Contacts list  
M
display the Contacts Menu  
highlight Setup  
S
SELECT  
CHANGE  
S
(
+
)
display the Setup menu  
display the Sort by menu  
highlight Name or Status  
sort the list  
(
+)  
SELECT  
(+)  
DONE  
(
-
)
exit  
“Open To” Sorting in PTT Contacts List  
You can sort your PTT contacts list alphabetically by  
name (Top of List), or by the last call you received  
(Last Call).  
Press  
To  
1
2
3
4
5
6
7
I
M
display the PTT Contacts list  
display the Contacts Menu  
highlight Setup  
S
SELECT  
S
(
+
)
display the Setup menu  
highlight Open To  
CHANGE  
S
(
+
)
display the Open To menu  
highlight Top of List or  
Last Call  
8
9
SELECT  
(
+
)
sort the list  
exit  
DONE  
(-)  
32  
 
Turning On/Off the  
Speakerphone  
Your PTT and wireless phone has a high-quality, dedicated  
internal speakerphone.  
Press  
To  
H
turn on or turn off the  
speakerphone  
SPEAKER  
when displayed  
(
+
),  
turn on or turn off the  
speakerphone during a PTT  
call  
When SPEAKER displays, the  
speakerphone is off. When  
T
displays, the  
speakerphone is on.  
For privacy, turn off the  
speakerphone and use the  
earpiece for listening.  
Notes  
:
To set the speakerphone to Always On or to a 20 sec  
timeout, see pages 77 and 82.  
When you turn off your phone, the speakerphone  
resets to Off  
.
33  
   
PTT Calling States  
Presence icons indicate when individuals and/or groups in  
your contacts list are online. Call tones, text, and icons  
keep you informed of the calling state during PTT calls,  
refer to the following sections.  
Presence Icons  
The table below show the icons displayed in the PTT  
contacts list to indicate if an individual or group is available  
for PTT calls.  
Icon  
Status  
a
User is online.  
3
Group is online.  
b
Individual or group is offline.  
Call Tones  
The table below describes the call tones sent and received  
during PTT calls.  
Note: These tones can not be customized.  
Tone  
Description  
Alert Tone  
When you start or receive an  
Alert call, 2 short high-  
pitched beeps sound.  
Ring Back  
When you alert a called party,  
a high-pitched rhythmic tone  
sounds.  
34  
       
Tone  
Description  
Announce Barge  
Call  
When you receive a Barge  
call, 2 short low-pitched  
beeps sound.  
OK to Talk  
A short chirp sounds to let  
you know you can talk.  
Floor Control  
Available  
After the other party releases  
I, a short beep sounds.  
Floor Control  
Unavailable  
When the other party has  
floor control and you press  
I, a long beep sounds.  
Busy Tone  
When you call a party who is  
already on another call, 3  
long beeps sound.  
Call Refused or  
Unavailable  
When the called party is  
unavailable to take your call,  
a long beep (same as Floor  
Control Unavailable) sounds.  
Icons and Text  
The table below describes the icons and text displayed on  
the screen during PTT calls.  
Icon/Text  
Displays  
To Alert, Press  
and Release PTT  
Button  
After you have selected a  
contact to send an Alert call  
to.  
...  
After you press  
sending an Alert call.  
I
when  
5 Alerting  
John  
35  
 
Icon/Text  
Displays  
When you receive an Alert  
call.  
5 Alert from John  
1
6
9
Connecting...  
John  
When you are calling an  
individual.  
Connecting...  
Group  
When you are calling a group.  
Talking to  
John  
When you are talking to an  
individual and you have floor  
control.  
4
Talking to  
SalesTeam  
When you are talking to a  
group and you have floor  
control.  
7
Listening to  
John  
When an individual is talking  
and has floor control.  
When a member of group is  
talking and has floor control.  
2 Listening to  
John  
Note: When a member of a  
group is talking, the  
member’s name displays, not  
the group name.  
e
Connected  
John  
When connected to an  
individual and floor control is  
available.  
d
Connected  
Group  
When connected to a group  
and floor control is available.  
8
Call Ended  
John  
When an individual call has  
ended.  
36  
Icon/Text  
Call Ended  
Group  
Displays  
When a group call has  
ended.  
f
John Busy  
When the called party is on  
another call.  
Alert Failed  
When the network cannot be  
accessed while attempting to  
start an Alert call.  
Call Failed  
When the network cannot be  
accessed while attempting to  
start a Barge call.  
John Unavailable  
When the called party is  
unavailable, offline, does not  
respond to the incoming call,  
or presses IGNORE  
(-).  
Basic PTT Instructions  
The table below describes actions during PTT calls.  
Note: The actions are not necessarily in the exact order of  
events.  
Action  
To  
From the idle  
display, press and  
display the PTT contacts list  
Note: There are other ways  
to select a contact, see page  
39.  
release  
I
Press  
contacts list  
S
in the  
highlight a name, group, or  
number to call  
37  
   
Action  
To  
Press ALERT  
(+), send an Alert Tone to start  
then press and  
an Alert call with a highlighted  
release I, and wait entry  
for the OK to Talk  
Tone  
Note: This action applies to  
Alert calls only.  
After the  
talk  
OK to Talk tone  
press and  
,
Important: If you do not wait  
for the OK to Talk tone, part  
of your message may be lost.  
hold  
I
Press and hold  
I
start a Barge call with a  
highlighted group  
Note: This action applies to  
Barge calls only.  
If no one talks (I is not pressed and held) for 20  
seconds or more during a call, the call automatically  
disconnects. Press Oto return to the idle display, or  
close the flip.  
Release  
Press EXIT  
or  
I
(
make floor control available  
end the call  
-)  
O
38  
Making PTT Calls  
When  
and receive PTT calls.  
U
displays at the top of the screen, you can make  
Important: Refer to “PTT Calling States” on page 34 for  
information about alert tones, icons, and text displays.  
Making a Barge Call from the PTT Contacts  
List  
Action  
To  
1
2
Press  
I
S
display the PTT Contacts list  
Press  
highlight the name or number  
of the group to call  
3
Press and  
start the call  
hold I, and wait  
for the OK to  
Talk tone  
4
After the  
talk  
OK to Talk tone,  
continue to  
hold  
Release  
Press EXIT  
) or  
I
5
6
I
allow another party to talk  
end the call  
(
-
O
39  
   
Making a Barge Call from the Idle Display  
Using the Keypad  
Action  
To  
1
From the idle  
enter the PTT number of the  
display, push the group to call  
appropriate keys  
Note: As you enter the  
on the keypad  
number, it is compared  
against entries in the PTT  
contacts list for a match. If a  
match is found, the group  
name replaces the number  
entered.  
2
3
Press and  
start the call  
hold I, and wait  
for the OK to  
Talk tone  
After the  
talk  
OK to Talk tone,  
continue to  
hold  
Release  
Press EXIT  
) or  
I
4
5
I
allow another party to talk  
end the call  
(
-
O
40  
Making a Barge Call from the Dialed and  
Received Calls List  
Find the Feature  
M
>
Recent Calls  
Action  
To  
1
Press SELECT  
enter the Recent Calls menu,  
then to highlight Dialed Calls  
or Received Calls  
(+), then  
press  
S
2
3
4
Press SELECT  
open the list  
(+)  
Press  
S
highlight the group name or  
number to call  
Press and  
start the call  
hold I, and wait  
for the OK to  
Talk tone  
5
After the  
talk  
OK to Talk tone,  
continue to  
hold  
Release  
Press EXIT  
) or  
I
6
7
I
allow another party to talk  
end the call  
(
-
O
41  
Making a Barge Call from the Phonebook  
Find the Feature  
M
>
Phonebook  
Action  
To  
1
2
Press  
S
scroll through the Phonebook  
list and highlight the group  
name or number to call  
Press and  
start the call  
hold I, and wait  
for the OK to  
Talk tone  
3
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
4
5
I
allow the other party to talk  
end the call  
(
-
O
42  
Making an Alert Call from the PTT Contacts  
List  
Action  
To  
1
2
Press  
I
S
display the PTT Contacts list  
Press  
highlight the name or number  
of the person to call  
3
Press ALERT  
), then  
press and  
release  
send the Alert Tone and start  
the call  
(
+
I
4
After the called  
party responds,  
then releases  
floor control to  
you, press and  
hold I, and wait  
for the OK to  
Talk tone  
5
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
6
7
I
allow the other party to talk  
end the call  
(
-
O
43  
Making an Alert Call from the Idle Display  
Using the Keypad  
Action  
To  
1
From the idle  
enter the PTT number of the  
display, push the person to call  
appropriate keys  
Note: As you enter the  
on the keypad  
number, it is compared  
against entries in the  
contacts list for a name  
match. If a match is found,  
the name replaces the  
number.  
2
3
Press  
Press  
M
display the Dialing Menu  
S
(if  
highlight Alert  
required)  
Press SELECT  
), then  
press and  
release  
4
send the Alert Tone and start  
the call  
(
+
I
5
After the called  
party responds,  
then releases  
floor control to  
you, press and  
hold I, and wait  
for the OK to  
Talk tone  
44  
Action  
To  
6
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
7
8
I
allow the other party to talk  
end the call  
(
-
O
Making an Alert Call from the Dialed and  
Received Calls List  
Find the Feature  
M
>
Recent Calls  
Action  
To  
1
2
Press SELECT  
enter the Recent Calls menu,  
then to highlight Dialed Calls  
or Received Calls  
(+  
), then  
press  
S
Press SELECT  
enter the highlighted list  
(+)  
3
4
5
6
Press  
Press  
Press  
S
highlight an entry from the list  
enter the Last Calls Menu  
highlight Alert  
M
S
Press SELECT  
), then  
press and  
release  
send the Alert Tone and start  
the call  
(+  
I
45  
Action  
To  
7
After the called  
party responds,  
then releases  
floor control to  
you, press and  
hold I, and wait  
for the OK to  
Talk tone  
8
9
After the  
OK to Talk tone,  
continue to hold  
talk  
down  
I
Release  
I
allow the other party to talk  
end the call  
10 Press EXIT  
) or  
(-  
O
46  
Making an Alert Call from the Phonebook  
Find the Feature  
M
>
Phonebook  
Action  
To  
1
2
3
4
Press  
Press  
Press  
S
highlight a phonebook entry  
display the Phonebook Menu  
scroll to Alert  
M
S
Press SELECT  
), then  
press and  
release  
send the Alert Tone and start  
the call  
(+  
I
5
After the called  
party responds,  
then releases  
floor control to  
you, press and  
hold I, and wait  
for the OK to  
Talk tone  
6
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
7
8
I
allow the other party to talk  
end the call  
(
-
O
47  
Answering PTT Calls  
Important: Refer to “PTT Calling States” on page 34 for  
information about alert tones, icons, and text displays  
received while answering PTT calls.  
Answering a Barge Call  
When you receive a Barge call (when the flip is open or  
closed), the Announce Barge Call tone sounds and your  
phone immediately goes into Listening mode.  
Action  
To  
1
When the caller  
releases floor  
control to you,  
press and  
hold I, and wait  
for the OK to  
Talk tone  
2
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
3
4
I
allow the other party to talk  
end the call  
(
-
O
48  
   
Answering an Alert Call  
When you receive an Alert call, the Alert Tone sounds and  
Alert from (name or number) displays.  
Action  
To  
1
2
After the Alert  
Tone, press  
answer the call  
ANSWER  
(+)  
Press and  
hold I, and wait  
for the OK to  
Talk tone  
3
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
Release  
Press EXIT  
) or  
I
4
5
I
allow the other party to talk  
end the call  
(
-
O
49  
Answering an Alert Call When the Flip is  
Closed  
When you receive an Alert call, the Alert Tone sounds and  
Alert from (name or number) appears on the external  
display.  
Action  
To  
1
2
After the Alert  
Tone, press and  
answer the call  
release  
I
Press and  
hold I, and wait  
for the OK to  
Talk tone  
3
After the  
talk  
OK to Talk tone,  
continue to hold  
down  
I
4
5
Release  
I
allow the other party to talk  
end the call  
Open the flip,  
then press EXIT  
(-  
) or  
O
50  
Canceling an Incoming Call  
Action  
During the call alert cancel an incoming PTT call  
tone, press or  
IGNORE  
To  
O
-)  
(
Missed Alert Call  
When an Alert call is missed, Missed Call displays.  
Note: Your phone does not notify you of missed Barge  
calls.  
Action  
To  
1
Press View  
display the Received Calls list  
(+)  
2
3
Press  
Press  
S
scroll through the list  
return the call  
O
51  
   
Making and  
Answering Phone  
Calls  
For basic instructions on how to make, answer, and end a  
phone call, see pages 21-22.  
Redialing a Number  
If you hear an ordinary busy signal:  
Press  
To  
hang up  
1
2
O
N
redial the busy number  
Using Automatic Redial  
If the network is busy, you hear a fast busy signal, and  
your phone displays Call Failed  
.
With automatic redial, your phone automatically redials  
the number for four minutes. When the call goes through,  
your phone rings or vibrates one time, displays  
Redial Successful, and then connects the call.  
You must turn on automatic redial to use the feature. See  
Auto Redial” on page 83.  
52  
             
When automatic redial is turned off, you can manually  
activate the feature to redial a phone number. When you  
hear a fast busy signal and see Call Failed  
:
Press  
or RETRY  
To  
activate automatic redial  
N
(+)  
Using Caller ID  
Calling line identification (caller ID) displays the  
phone number for incoming calls.  
The phone displays the caller’s name when the  
name is stored in your phonebook, or  
Incoming Call when caller ID information is not available.  
Returning an Unanswered Call  
Your phone keeps a record of your unanswered calls, and  
displays:  
the  
X Missed Calls Y Unknown, where  
number of missed calls and is the number of  
missed calls with no caller ID information  
N
(missed call) indicator  
X
is the total  
Y
Press  
To  
1
VIEW  
S
N
(
+
)
see the received calls list  
select a call to return  
make the call  
2
3
53  
               
Calling an Emergency Number  
Verizon Wireless programs one or more emergency phone  
numbers, such as 911, that you can call under any  
circumstances, even when your phone is locked.  
Note: Emergency numbers vary by country. Your phone’s  
pre-programmed emergency number(s) may not work in all  
locations, and sometimes an emergency call cannot be  
placed due to network, environmental, or interference  
issues.  
Press  
To  
1
2
keypad keys  
dial the emergency number  
call the emergency number  
N
Turning Off a Call Alert  
You can turn off your phone’s incoming call alert before  
answering the call.  
Press  
To  
either volume button turn off the alert  
54  
         
Canceling an Incoming Call  
While the phone is ringing or vibrating:  
Press  
or IGNORE  
To  
cancel the incoming call  
O
(-)  
Depending on your phone settings and/or  
service subscription, the call may be forwarded  
to voice mail, another number, or the caller may  
hear a busy signal.  
Calling With Speed Dial  
Each entry you store in your phonebook is assigned a  
unique speed dial number. To speed dial a phonebook  
entry:  
Press  
To  
1
2
keypad keys  
enter the speed dial number  
for the entry you want to call  
#
submit the number  
Note: Some  
networks let you  
skip this step for  
speed dial  
numbers 1 through 99.  
call the entry  
3
N
55  
         
Calling With One-Touch Dial  
To call phonebook entries 1 through 9, just press and hold  
the one-digit speed dial number for one second.  
We recommend that you reserve phonebook entry 1  
(speed dial number 1) for storing and dialing your  
voicemail number. In many cases, Verizon Wireless has  
already done this for you. See page 93 to store your  
voicemail number for one-touch dial access.  
Calling a Number In a Text  
Message  
To call a phone number embedded in a text  
message that you receive, highlight or open the  
message and then:  
Press  
To  
1
2
3
M
open the Inbox Menu  
scroll to Call Back  
S
SELECT  
(
+
)
call the number  
Additional Calling Features  
While dialing (with digits visible in the display), open the  
Dialing Menu to perform the following tasks:  
Press  
To  
M
attach a number from the  
phonebook or recent call lists  
>
Attach Number  
56  
                   
Press  
To  
M
insert a  
p
(pause) character  
>
Insert Pause  
For more information, see  
page 96.  
M
>
>
Insert Wait insert a  
w
(wait) character  
For more information, see  
page 96.  
M
Insert ‘n’  
insert an  
character  
n
(number)  
For more information, see  
page 97.  
M
open a new text message  
>
Send Message  
with the number in the To field  
You can also call a number using these features:  
Press  
To  
Press and release the voice add a phonebook  
key, then say a voice name  
entry using voice dial  
To record a voice  
name, see page 97.  
Voice  
key  
M
>
>
Recent Calls  
Received Calls or  
Dialed Calls > entry to call  
a missed call, or a  
recent received or  
dialed call  
57  
     
Using Features While  
On a Phone Call  
Using Call Waiting  
When you are on a call, an alert tone sounds to  
indicate that you have received a second call.  
Press  
or  
To  
answer the new call  
1
2
N
ANSWR  
(+)  
switch back to the first call  
N
Making a Three-Way Call  
During a call, you can call and connect a third  
party for a three-way call. You cannot do this if  
you already have a call on hold.  
Press  
To  
1
keypad keys  
dial the third party’s number  
Note: Some networks may  
require you to press  
N
first.  
call the number  
2
3
4
N
N
O
connect the two calls  
end the entire call  
58  
         
Additional On-Call Features  
Press  
MUTE  
or  
To  
(
+
) (if available) mute the call  
M
>
Mute  
turn on or off the  
speakerphone while on a  
phone or PTT call  
H
SPEAKER  
(
+
) (if  
turn on or off the  
speakerphone while on a  
PTT call  
available) or  
H
M
M
>
>
My Tel. Number see your phone/PTT  
number  
Send Tones  
send a number to the  
network as DTMF tones,  
for credit card or  
password calls  
To activate DTMF tones,  
see the “DTMF” option  
on page 84.  
M
M
>
>
TTY Mode  
change to TTY mode to  
use your phone with a  
TTY device  
Received Calls  
view recent received or  
dialed call numbers  
or Dialed Calls  
M
M
>
>
Messages  
Datebook  
view or send messages  
view datebook entries  
59  
               
Press  
To  
M
>
Location  
view and change the  
location transmission  
status of your phone  
M
view phone  
>
Other Information  
specifications  
60  
 
Using the Menu  
Navigating to a Feature  
Use these keys to move through the menu system:  
Left Soft Key  
Perform function  
shown in lower  
Right Soft Key  
left corner of  
Perform function  
display (usually  
EXIT or BACK).  
shown in lower  
right corner of  
display (usually  
Menu Key  
Enter main menu,  
or open a  
U
5
9
SELECT the  
highlighted  
menu item).  
Dialed Calls  
10) John Smith  
9) Mary Smith  
G
BACK  
VIEW  
sub-menu, when  
G
appears in  
bottom center of  
display.  
Scroll Key  
Scroll up or down  
through menus  
and lists.  
Volume Buttons  
Scroll up or  
down through  
lists.  
PTT Button  
Enter the PTT  
contacts list.  
*
and  
#
Cycle through  
and set the  
value of the  
highlighted  
menu item.  
Power  
/
End Key  
Turn the phone on or  
off. Exit menu without  
making changes,  
return to idle display.  
61  
                   
Selecting a Feature  
Some features require you to select an item from a list:  
Press  
U
5
9
BACK  
(-)  
Dialed Calls  
10)John Smith  
9)Mary Smith  
to go back to  
the previous  
screen.  
Highlighted  
item  
BACK  
VIEW  
G
Press  
M
open the sub-menu.  
to  
Press VIEW  
(
+
) to view  
details of the highlighted item.  
Press  
want.  
S
to scroll up or down to highlight the item you  
In a numbered list, press a number key to highlight the  
item.  
In an alphabetized list, press a key multiple times to  
cycle through the letters on the key and highlight the  
closest matching list item.  
62  
     
Entering Feature Information  
Some features require you to enter information:  
U
Press  
S
to  
5
9
scroll down  
to additional  
items.  
Entry Details  
Name:_____________  
No.:_______________  
Highlighted  
item  
CANCEL  
CHANGE  
G
Press CANCEL  
(
-
) to exit  
Press  
without making changes.  
CHANGE  
(+)  
DONE  
(
-) appears when  
to edit the  
information.  
you enter or edit information.  
Enter numbers or text with the keypad.  
When an item has a list of possible values, press  
or to scroll through and select a value.  
When an item has a list of possible values, press  
*
#
S
to the left or right to scroll through and select a value.  
When an item has a list of possible numeric values,  
press a number key to set the value.  
If you enter or edit information and do not want to save  
your changes, press  
O
to exit without saving.  
63  
   
The message center lets you compose and send text  
messages. A flashing cursor shows where text will appear:  
Flashing  
cursor  
indicates  
insertion  
point.  
Press  
INSERT  
(+)  
5
Msg:  
9
to view and  
insert a  
quick note.  
CANCEL  
) to exit  
INSERT  
G
Press CANCEL  
(
-
Press  
the sub-menu.  
M
to open  
without making changes.  
When you enter text using the standard tap method, the  
flashing cursor changes to a block cursor, and the soft key  
functions change:  
Block  
cursor  
indicates  
current  
Press  
5
Msg:  
T
9
OK  
(+)  
to accept  
and store  
the text.  
highlighted  
character.  
DELETE  
OK  
Press DELETE  
G
After two seconds, the  
block cursor reverts to a  
flashing cursor and moves  
to the next position.  
(-)  
to delete the character  
to the left of the insertion  
point.  
64  
   
Entering Text  
Multiple text entry methods make it easy for you to enter  
names, numbers, and messages on your phone.  
Choosing a Text Method  
Press  
M
from any text entry screen. The symbol for  
the active method displays at the top of the text entry  
screen:  
Let the phone predict each word as you  
enter it (see page 70).  
iTAP  
(é)  
Enter letters, numbers, and symbols by  
pressing a key one or more times, (see  
page 66).  
Tap  
(t)  
Enter numbers only.  
Numeric  
(è)  
Enter symbols only, (see page 69).  
Symbol  
Browse  
(ê)  
Browse your phonebook or recent call  
lists to select a name or number.  
Note: The text method you select remains active until you  
select another method.  
65  
           
Using Tap Method  
This is the standard method for entering text on your  
phone.  
Press  
M
from any text entry screen and select the  
Tap Method menu option.  
Press  
To  
1
2
3
a number key  
one or more  
times  
select a letter, number, or  
symbol shown in the  
“Character Chart” on page 68  
Continue  
pressing number characters  
keys  
enter the remaining  
OK  
(+  
)
store the text when you are  
finished  
66  
   
General Text Entry Rules  
Press a number key repeatedly to cycle through its  
characters. See “Character Chart” on page 68.  
Press a number  
key as many  
times as  
necessary to  
enter the  
desired  
Change letter in  
character at  
block cursor to  
flashing cursor  
uppercase or  
lowercase.  
location.  
Press and hold  
Move flashing  
cursor to the left  
or right in text  
message.  
a number key  
to cycle  
between text  
and numeric  
entry modes.  
If you do not press a key for 2 seconds, the character  
in the block cursor is accepted, and the cursor moves  
to the next position.  
The first character of every sentence is capitalized.  
(Press  
S
down to force the character to lowercase  
while it is highlighted by the block cursor).  
67  
Character Chart  
Use this chart as a guide for entering spaces, letters,  
numbers, and symbols with the tap method.  
1
space . 1 ? ! , @ _ & ~ : ; " -  
( ) ' ¿ ¡ % £ $ ¥  
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à â ã æ α β  
d e f 3 ë é è ê ε φ  
g h i 4 ï í î γ η ι  
ç
δ
j k l 5 κ λ  
m n o 6 ñ ö ø ó ò ô õ µ υ ω  
p q r s 7  
t u v 8  
w x y z 9  
+ - 0 x * / \ [ ] = > < # §  
π
ß
σ
θ
ü ú ù û  
τ
ξ
ψ
Note: This chart may not reflect the exact character set  
available on your phone.  
68  
       
Using Symbol Method  
Your phone provides an alternate way to enter symbol  
characters in a message. Press  
M
from any text entry  
screen and select the Symbol menu option.  
Press  
To  
1
2
a number key  
one time  
display its symbol options at  
the bottom of the display  
See “Symbol Chart” on  
page 70.  
*
or  
#
highlight the symbol you want  
or  
Press the  
number key  
multiple times  
3
SELECT  
(
+
)
enter the symbol at the  
flashing cursor location  
69  
   
Symbol Chart  
Use this chart as a guide for entering characters in symbol  
method.  
1
space . ? ! , @ _ &  
~ : ; " - ( ) ' ¿ ¡ %  
£ $ ¥  
2
3
4
5
6
7
8
9
0
@ _ \  
/ : ;  
" & '  
( ) [ ] { }  
¿ ¡ ~  
< > =  
$ £ ¥  
# % *  
+ - x * / = > < # §  
Using iTAP™ Software  
Predictive Text Entry Method  
iTAP™ software provides a predictive text entry method  
that lets you enter a word using one keypress per letter.  
Press  
M
from any text entry screen and select the iTAP  
menu option.  
Note: You can switch languages within a message in iTAP  
text method. Press to select the text method and  
language you want to use.  
M
70  
         
Enter Words  
Press  
To  
1
a number key  
one time  
enter the first letter of the  
word  
The letters associated with  
the key are shown at the  
bottom of the display.  
2
number keys  
enter the rest of the word  
(one per letter)  
Alternative words and letter  
combinations are shown at  
the bottom of the display. The  
word choices are updated  
with each keypress.  
3
4
*
or  
#
highlight the word you want  
SELECT  
(+  
)
enter the word at the flashing  
cursor location  
A space is automatically  
inserted after the word.  
71  
For example, to spell the word “art,press 2 7 8  
.
The display shows:  
Flashing  
cursor  
indicates  
insertion  
point.  
Press  
S
to  
scroll and see  
additional word  
choices.  
Art Apt Cpu Cst  
c
DELETE  
SELECT  
Press DELETE  
(
-
to clear the last letter.  
)
Press SELECT  
(+) to  
insert the highlighted word.  
Enter Novel Words  
You may enter a word that the iTAP software does not  
recognize. If the word you want is not displayed:  
Action  
1
Press DELETE  
(-) one or more times to delete  
letters until you see a letter combination that  
matches the start of the word.  
2
3
Press  
combination.  
*
or  
#
to highlight the letter or letter  
Press SELECT  
(+  
), then press to shift the  
*
text entry cursor to the left and “lock” the  
selected word portion.  
4
Continue to enter letters and highlight letter  
combinations to spell the word.  
72  
Punctuation  
Action  
Press  
0
or  
1
to enter punctuation or other  
characters as shown in the “Character Chart” on  
page 68.  
Capitalization  
The first word of a sentence is automatically  
capitalized, with following words in lowercase.  
Action  
Press  
letters to initial character capitalized.  
Press up twice to change the highlighted word or  
letters to uppercase characters.  
Press down once to change the highlighted word  
or letters to lowercase characters.  
S
up once to change the highlighted word or  
S
S
73  
Enter Numbers  
Press  
To  
1
Enter the first  
digit and then  
highlight it  
put the iTAP software in  
number entry mode  
2
3
Press number  
keys  
add digits to the number  
Press  
enter the number at the  
flashing cursor location  
SELECT  
(+)  
Delete Letters and Words  
Place the cursor to the right of the text you want to delete,  
and then do the following:  
Press  
To  
DELETE  
(
-
)
delete one letter at a time  
Press and hold  
DELETE  
delete the entire message  
(
-)  
74  
   
Menu Feature  
Descriptions  
This chapter describes all of your phone’s features in order  
of the menu map shown on page 3.  
Main Menu  
PHONEBOOK  
M
>
Phonebook  
Store names and numbers as entries in your  
phonebook, then call numbers by selecting them  
from the phonebook list, see page 93.  
RECENT CALLS  
Received Calls  
M
>
>
Recent Calls  
Received Calls  
View a list of recently received calls, see page 87.  
Dialed Calls  
M
>
>
Recent Calls  
Dialed Calls  
View a list of recently dialed calls, see page 87.  
Notepad  
M
>
>
Recent Calls  
Notepad  
Call or store the last number entered on the keypad,  
see page 89.  
Call Times  
M
>
>
Recent Calls  
Call Times  
View call timers that track time spent on  
your last call, dialed calls, received calls,  
75  
   
all calls since reset, and all calls total, see page 89.  
Messages  
MESSAGES  
M
>
Adjust message settings, view and  
manage the various types of messages  
your phone can receive and/or send:  
Voicemail  
Listen to your recorded  
voice messages, see page  
114.  
Create Message Create new text messages,  
see page 116.  
Inbox  
Read and manage text  
messages, see page 116.  
Outbox  
View all outgoing text  
messages, delivered and  
undelivered.  
Quick Notes  
Drafts  
Select and send pre-written  
messages from the quick  
notes list, see page 125.  
Store and edit text  
messages that you have  
written but not sent.  
GET  
I
T
NOW  
M
>
Get It Now  
Access games and applications on your  
phone, see page 150.  
BROWSER  
M
>
Browser  
The micro-browser delivers WAP  
(Wireless Application Protocol) pages  
76  
   
from Verizon Wireless directly to your phone, see  
page 145.  
SETTINGS  
M
>
Settings  
Select to change phone settings, see page 78.  
Ring Styles  
RING STYLES  
M
>
Select or edit the ring style your phone uses to  
notify you of incoming calls, messages, or other  
events, see page 128.  
PICTURE VIEWER  
M
>
Picture Viewer  
View and manage the pictures and animations  
stored on your phone, see page 103.  
SHORTCUTS  
M
>
Shortcuts  
Create keypad or voice shortcuts to menu  
features, see page 136.  
CALCULATOR  
M
>
Calculator  
Use your phone as a calculator or currency  
converter, see page 147.  
DATEBOOK  
M
>
Datebook  
Use the datebook calendar to schedule and review  
your appointments, see page 105.  
VOICE RECORD  
M
>
Voice Record  
Use the voice key to record messages and phone  
calls, see page 139.  
Note: Recording phone calls is subject to varying  
state and federal laws regarding privacy and  
recording of conversations.  
77  
 
RADIO  
M
>
>
Media Center  
Radio  
Listen to FM radio stations with the optional  
Motorola Original™ FM Stereo Radio  
Headset accessory. This menu feature is displayed  
only when the FM Stereo Radio Headset is plugged  
into the accessory connector port on your phone,  
see page 110.  
Settings Menu  
RING STYLES  
M
>
>
>
>
Ring Styles  
Style  
Loud Detail  
My Tones  
Select or edit the ring style your phone uses to  
notify you of incoming calls, messages, or other  
events, see page 128.  
PHONE STATUS  
My Tel. Number  
M
>
>
>
Settings  
Phone Status  
My Tel. Number  
View, enter, and edit information about your name  
and phone number.  
Note: Your PTT number is the same as your phone  
number.  
Active Line  
M
>
>
>
Settings  
Phone Status  
Active Line  
Change the active phone line to send and receive  
calls from either of the available numbers.  
78  
       
Battery Meter  
M
>
>
>
Settings  
Phone Status  
Battery Meter  
View a detailed battery charge meter.  
Other Information  
M
>
>
>
Settings  
Phone Status  
Other Information  
View your phone’s feature specifications  
(if available from Verizon Wireless).  
BROWSER SETUP  
M
>
>
Settings  
Browser Setup  
Select or create a network connection  
profile. In many cases, Verizon Wireless  
has already entered this information for you.  
Contact Verizon Wireless to obtain information,  
if necessary.  
CONNECTION  
Connect your phone to a computer or  
hand-held device to send and receive  
data and fax calls on the connected device.  
Incoming Call  
M
>
>
>
>
Settings  
Other Settings  
Connection  
Incoming Call  
Specify the format for the next incoming call. You  
can select Fax In Only Data In Only, or Normal, see  
,
page 170.  
I
N-CALL SETUP  
Set the features that are active during a call, such  
as the in-call timer and call answering options.  
79  
   
In-Call Timer  
M
>
>
>
Settings  
In-Call Setup  
In-Call Timer  
Adjust call timer Display and Beep settings. You can  
set your timer to beep at a selected interval during  
your calls, (60 seconds is the default.) You can also  
turn on or off a display timer during calls as follows:  
Time  
Display the elapsed time for  
the current call.  
Off  
No in-call timer display.  
Answer Options  
M
>
>
>
Settings  
In-Call Setup  
Answer Options  
Turn call answering options on or off:  
Multi-Key  
Answer by pressing any key.  
Open to Answer Answer by opening the flip.  
SECURITY  
Phone Lock  
M
>
>
>
Settings  
Security  
Phone Lock  
Lock and unlock your phone, see page 174.  
Lock Application  
M
>
>
>
Settings  
Security  
Lock Application  
Lock and unlock specific phone applications (such  
as phonebook or datebook). When an application is  
locked, users must enter the unlock code to use the  
application.  
80  
           
Restrict Calls  
M
>
>
>
Settings  
Security  
Restrict Calls  
Restrict incoming and outgoing calls, see page 175.  
New Passwords  
M
>
>
>
Settings  
Security  
New Passwords  
Change your unlock code (originally set to 1234) or  
your security code (originally set to 000000), see  
page 172.  
LOCATION  
M
>
>
Settings  
Location  
If your phone has the automatic location  
information (ALI) feature, it can tell the  
phone network where you are physically  
located, see page 159.  
OTHER SETTINGS  
Personalize  
M
>
>
>
Settings  
Other Settings  
Personalize  
Set several personal phone options:  
Main Menu  
Change the order of the  
main menu, see page 156.  
Keys  
Change the functions of the  
soft keys in the idle display,  
see page 157.  
81  
Greeting  
Change the text  
displayed when  
you turn on your  
phone.  
Screen Saver  
Banner  
Change your phone’s  
screen saver image, see  
page 158.  
Change the text that  
appears in the idle display.  
Note: Banner text does not  
appear in your phone’s  
external display.  
Initial Setup  
M
>
>
>
Settings  
Other Settings  
Initial Setup  
Set many basic phone options:  
Time and Date  
Set the phone’s time and  
date.  
Speakerphone  
Set the speakerphone to  
timeout after 20 seconds, or  
to always on.  
Auto PIN Dial  
Some networks  
require an  
authenticating PIN  
code to allow  
outgoing calls. Use this  
feature to automatically dial  
your PIN.  
82  
           
Auto Redial  
Use this option to turn on or  
turn off the automatic redial  
feature. When you turn on  
automatic redial, your phone  
automatically redials calls  
that fail due to busy network  
conditions, see page 52.  
Backlight  
Set the amount of time that  
the display backlight  
remains on, or turn off the  
backlight to conserve  
battery power.  
Status Light  
Zoom  
Turn the status light off (to  
conserve battery power)  
and on.  
Switch between three lines  
(Zoom Out) and two lines  
(Zoom In) of display text.  
TTY Setup  
Set your phone to  
operate in one of  
three TTY modes,  
or return to normal  
Voice mode, see page 160.  
Scroll  
Force the cursor to stop or  
wrap around when it  
reaches the top or bottom of  
a list in the display.  
83  
             
Animation  
Turn animation off (to  
conserve battery power) or  
on. Animation makes your  
phone’s menus move  
smoothly as you scroll up  
and down.  
Language  
Contrast  
DTMF  
Set the language for phone  
menus.  
Adjust the contrast setting  
for your display.  
Your phone can send a  
number to the network as  
dual tone multi-frequency  
(DTMF) tones. DTMF tones  
are used to communicate  
with automated systems  
that require you to enter a  
number such as a code,  
password, or credit card  
number. Use this option to  
set DTMF tones to be long,  
short, or off.  
Master Reset  
Reset all options back to  
their original factory settings  
except for the unlock code,  
security code, and lifetime  
timer.  
84  
             
Master Clear  
Reset all options back to  
their original factory settings  
except for the unlock code,  
security code, and lifetime  
timer, and clear all user  
settings and entries.  
Note: This option erases all  
user-entered information  
stored in your phone’s  
memory, including  
phonebook and datebook  
entries. Once you erase the  
information, it cannot be  
recovered.  
Network  
M
>
>
>
Settings  
Other Setting  
Network  
View and adjust your phone’s network  
settings.  
Verizon Wireless registers your phone to a network.  
You can view information about the current network,  
change how your phone searches for a network,  
and activate alerts that indicate when a call is  
dropped or network registration changes.  
85  
     
Car Settings  
M
>
>
>
Settings  
Other Settings  
Car Settings  
Adjust hands-free car kit settings.  
You can set your phone to route calls directly to the  
car kit when it detects a connection, and  
automatically answer calls after two rings, see page  
162.  
Note: The use of wireless devices and their  
accessories may be prohibited or restricted in  
certain areas. Always obey the laws and regulations  
on the use of these products.  
Headset  
M
>
Settings  
>
>
Other Settings  
Headset  
Set your phone to automatically answer  
calls after two rings when connected to a  
headset, see page 163.  
86  
 
Recent Calls  
Viewing Received Calls or  
Dialed Calls  
Your phone keeps a list of the calls you recently received  
and dialed, even if the calls did not connect. The lists are  
sorted from newest to oldest entries. The oldest entries  
are deleted as new ones are added.  
Shortcut: Press  
N
to go directly to the dialed calls list from  
the idle display.  
Find the Feature  
M
>
Recent Calls  
Press  
To  
scroll to Received Calls or  
Dialed Calls  
1
S
2
3
SELECT  
(
+
)
select the list  
scroll to an entry  
S
Note:  
\
means the call  
connected.  
4
N
call the entry’s number  
or  
view entry details  
VIEW  
(+)  
or  
open the Last Calls Menu to  
perform other procedures as  
described in the following list  
M
87  
             
The Last Calls Menu can include the following options:  
Option  
Description  
Store  
Create a phonebook entry with  
the number in the No. field.  
Delete  
Delete the entry.  
Delete All  
Send Message  
Delete all entries in the list.  
Open a new text message with the  
number in the To field.  
Add Digits  
Add digits after the number.  
Attach Number Attach a number from the  
phonebook or recent call lists,  
after the highlighted number.  
Send Tones  
Send the number to the network  
as DTMF tones, for credit card or  
password calls.  
88  
         
Using the Notepad  
Your phone stores the most recent string of digits entered  
on the keypad in a temporary memory location called the  
notepad. This can be a phone number that you called, or a  
number that you entered but did not call. To retrieve the  
number stored in the notepad:  
Find the Feature  
M
>
>
Recent Calls  
Notepad  
Press  
To  
N
call the number  
or  
M
open the Dialing Menu to  
attach a number or insert a  
special character  
or  
STORE  
(+)  
create a phonebook entry  
with the number in the No.  
field  
Viewing and Resetting Call  
Timers  
Network connection time is the elapsed time from the  
moment you connect to the Verizon Wireless network to  
the moment you end the call by pressing  
includes busy signals and ringing.  
O. This time  
89  
             
The amount of network connection time you track on  
your resettable timer may not equal the amount of time  
for which you are billed by Verizon Wireless. For  
billing information, please contact Verizon Wireless.  
You can view the following network connection  
times:  
Timer  
Description  
Last Call  
Approximate time spent on last  
dialed or received call. You cannot  
reset this timer.  
Dialed Calls  
Approximate time spent on dialed  
calls since the last time you reset  
this timer.  
Received Calls Approximate time spent on  
received calls since the last time  
you reset this timer.  
All Calls  
Approximate time spent on dialed  
and received calls since the last  
time you reset this timer.  
Lifetime  
Approximate time spent on all  
calls on this phone. You cannot  
reset this timer.  
90  
To view a call timer:  
Find the Feature  
M
>
>
Recent Calls  
Call Times  
Press  
To  
scroll to the timer you want  
1
2
S
SELECT  
(+)  
view the recorded time  
To reset the call timer:  
Press  
To  
1
2
RESET  
(
+
)
reset the time (if available)  
YES  
(-  
)
confirm the reset  
91  
 
Phonebook  
You can store a list of names and phone numbers or email  
addresses in your phone’s electronic phonebook.  
To see the names in your phonebook, press  
M
>
Phonebook from the idle display. Scroll to a name  
and press VIEW ) to view details of entry.  
(+  
Viewing Entry Details  
Type indicator  
Voice Name indicator  
identifies indicates a recorded  
number type: voice name  
Entry’s Name  
T
Work  
Entry’s phone  
number or  
email address  
P
O
Home  
5
U
9
Main  
TVCarlo Emrys  
5551212  
Speed No.15#(P)  
Q
Mobile  
S
Fax  
Pager  
Email  
Entry’s speed  
dial number  
R
G
BACK  
EDIT  
h
Press  
M
Return  
to list  
Edit  
entry  
to open the  
Phonebook  
Menu  
Note: When you set a distinctive ringer alert for an entry,  
the Ringer ID setting appears below the speed dial  
number.  
92  
                   
Storing a Phonebook Entry  
A phone number or email address is required for a  
phonebook entry. All other information is optional.  
Shortcut: Enter a phone number in the idle display, then  
press STORE  
(+) to create a phonebook entry with the  
number in the No. field. Go directly to step 3 to continue.  
Enter Information  
Find the Feature  
M
M
>
>
Phonebook  
New Entry  
Press  
To  
scroll to Phone Number or  
Email Address  
1
S
2
3
4
5
6
7
SELECT  
CHANGE  
(
+
)
select the entry type  
select Name  
(
+
)
keypad keys  
enter a name  
OK  
(+  
)
store the name  
select No. or Email  
CHANGE  
(
+
)
keypad keys  
enter the phone number or  
email address (to a maximum  
of 32 characters)  
Tip: You can store a PIN  
code with the phone number,  
(see page 96).  
8
OK  
(
+
)
store the phone number or  
email address  
93  
         
Press  
To  
9
CHANGE  
(+  
)
select Type  
Note: This option is not  
available for email entries.  
scroll to the number type  
select the number type  
10  
S
11 SELECT  
(
+
)
12 RECORD  
(
+
)
record a voice name for the  
entry, if desired  
or  
Go to step 13 if  
you do not want  
a voice name  
scroll to Speed No.  
13  
S
14 DONE  
(
-
)
The next available speed dial  
number is assigned to the  
phonebook entry.  
Note: To assign a different  
speed number, skip this step  
and go to step 15.  
15 CHANGE  
(+  
)
select Speed No. if you want  
to change it  
16 keypad keys  
17 OK  
enter a different speed dial  
number  
(
+
)
store the speed dial number  
94  
   
Press  
To  
18 CHANGE  
(
+
)
select Ringer ID if you want to  
assign a distinctive ringer  
alert for the phone number  
Your phone uses the alert to  
notify you when you receive a  
call from this phone number,  
see page 128.  
scroll to the alert you want  
store the ringer ID alert  
19  
S
20 SELECT  
(
+
)
21 SELECT  
(
+
)
select MORE if you want to  
create another entry under  
the same Name  
You must use a different Type  
identifier for each number.  
Complete Phonebook Entry  
When you are finished entering information for a  
phonebook entry:  
Press  
DONE  
To  
(
-
)
store the entry  
95  
       
Storing a PIN Code With the  
Phone Number  
You can store a PIN code with the phone number for calls  
that require additional digits (for example, to make a calling  
card call, or to retrieve voicemail or answering machine  
messages). Insert one or more of the following characters  
in the dialing sequence to ensure that the number dials  
and connects properly:  
Press  
To  
M
insert a  
p
(pause) character  
>
Insert Pause  
Your phone dials the  
preceding digits, waits for the  
call to connect, then sends  
the remaining digit(s). If your  
network does not recognize  
the first pause character, try  
two (pp).  
M
>
Insert Wait insert a  
w
(wait) character  
Your phone dials the  
preceding digits, waits for the  
call to connect, then prompts  
you for confirmation before it  
sends the remaining digit(s).  
96  
             
Press  
To  
M
>
Insert 'n'  
insert an  
n
(number)  
character  
Your phone prompts you for a  
number before dialing the  
call. The number you enter is  
inserted into the dialing  
sequence in place of the  
character  
n
Note: You can store a maximum of 32 digits per number.  
Each character counts as one digit.  
Recording a Voice Name For a  
Phonebook Entry  
You can record a voice name for a new or existing  
phonebook entry. A voice name lets you call the  
phonebook entry using voice dial (see page 99).  
Tip: Make your recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth,  
and speak directly into the phone in a normal tone of voice.  
Find the Feature  
M
>
Phonebook  
Press  
To  
scroll to the entry  
view entry details  
edit the entry  
1
2
3
4
S
VIEW  
EDIT  
S
(+)  
(+)  
scroll to Voice Name  
97  
           
Press  
To  
5
6
RECORD  
(
+
)
begin recording  
Press and release  
the voice key and say  
the entry’s name (in  
two seconds)  
record the voice name  
7
8
Press and release  
the voice key and  
repeat the name  
confirm the voice name  
store the voice name  
DONE  
(-)  
Dialing a Phonebook Entry  
Use one of the following procedures to call a number (or  
send a text message to an email address) stored in your  
phonebook.  
Phonebook List  
Find the Feature  
M
>
Phonebook  
Press  
To  
1
keypad key letter jump to entries that begin  
with that letter (optional)  
scroll to the entry  
make the call  
2
3
S
N
98  
         
Voice Dial  
Action  
Press and release  
the voice key and  
say the entry’s name  
(in two seconds).  
to make the call  
To speed dial a phonebook entry, or to call an entry with  
one-touch dial, see page 56.  
Storing Longer Numbers  
A phonebook number can contain a maximum of 32 digits  
and characters. You can create multiple phonebook entries  
to store a dialing sequence that exceeds the 32-character  
limit. Then you can send the entries in sequence to dial the  
number.  
To store a dialing sequence longer than 32 characters:  
Action  
1
2
Create a phonebook entry to store the first part  
of the dialing sequence (for example, the number  
for your long-distance service provider).  
Create a second phonebook entry to store the  
next part of the dialing sequence (for example,  
the country code and phone number for an  
international call).  
99  
           
Action  
3
Repeat step 2 as necessary to store the entire  
dialing sequence. (For example, create a third  
phonebook entry to store your calling card  
number and PIN number.)  
To dial a dialing sequence stored as multiple phonebook  
entries:  
Action  
1
Dial the first phonebook entry. Perform any  
pause or wait tasks, if necessary, to complete the  
dialing sequence. Your phone returns to the idle  
display.  
2
3
Press  
phonebook.  
Highlight the second phonebook entry, then  
press Send Tones to send the next  
M
>
Phonebook to re-open the  
M
>
portion of the dialing sequence.  
4
Repeat steps 2 and 3 as necessary to send the  
entire dialing sequence.  
100  
 
Editing a Phonebook Entry  
Find the Feature  
M
>
Phonebook  
Press  
To  
scroll to the entry  
view entry details  
edit the entry  
1
2
3
S
VIEW  
EDIT  
(+)  
(+)  
Edit the entry as described on pages 93-95.  
Deleting a Phonebook Entry  
Find the Feature  
M
>
Phonebook  
Press  
To  
scroll to the entry  
open the Phonebook Menu  
scroll to Delete  
1
2
3
4
5
S
M
S
SELECT  
(
+
)
select Delete  
YES  
(
-
)
confirm the deletion  
Sorting the Phonebook List  
You can sort your phonebook list by speed dial number  
(the standard), name, email address, or voice name.  
Note: The voice name sort is identical to the name  
sort, except that entries with voice name tags appear  
first.  
101  
             
Find the Feature  
M
>
Phonebook  
Press  
To  
1
2
3
4
5
6
M
open the Phonebook Menu  
scroll to Setup  
S
SELECT  
S
(
+
)
select Setup  
scroll to Sort by  
select Sort by  
CHANGE  
(+)  
scroll to Name Speed No.,  
,
S
Voice Name, or Email  
select the sort order  
sort the list  
7
8
SELECT  
(+)  
DONE  
(-)  
Synchronizing with TrueSync  
Software  
You can synchronize phonebook entries between  
your phone and computer or hand-held device with  
Starfish TrueSync® software, a Motorola  
accessory product. See the TrueSync user guide  
for more information.  
Note: TrueSync software is designed to synchronize with  
basic features of many popular Personal Information  
Management (PIM) software and hardware products.  
102  
   
Picture Viewer  
Your phone contains pictures and animations  
that you can use as screen saver images.  
Find the Feature  
M
>
Picture Viewer  
Press  
To  
scroll to the picture  
1
2
3
S
SELECT  
(
+
)
view the picture  
view the previous/next picture  
S
or  
DETAILS  
or  
view picture information  
(+)  
open the Picture Viewer  
menu to perform other  
procedures as described in  
the following list  
M
103  
     
The Picture Viewer menu can include the following  
options:  
Option  
Description  
Details  
View picture information.  
Set as Screen Saver  
Set the picture as your  
phone’s screen saver  
image.  
Rename  
Delete  
Rename the picture.  
Delete the picture.  
To adjust your phone’s screen saver image, see page 158.  
104  
   
Datebook  
The datebook is a calendar that lets you schedule and  
organize events such as appointments and meetings. You  
can set the datebook to send a reminder alarm for specific  
events.  
Note: You must set the time and date on your phone to  
use the datebook.  
To schedule or review datebook events:  
Find the Feature  
M
>
Datebook  
Week View  
The datebook initially displays a calendar for the week.  
Lines or filled boxes indicate scheduled events.  
Untimed  
event  
Days of week  
(press or  
to select)  
*
#
b 15 NOV-21 NOV c  
S M T W T F S  
12-hour  
window  
One-hour event  
Exit the  
datebook  
G
EXIT  
VIEW  
Go to  
selected day  
Full day (12-hour)  
event scheduled  
Press  
M
the Datebook Menu  
to open  
105  
             
Day View  
Select a day and press VIEW  
(+  
) to see the day’s events.  
Untimed  
event  
Day of week  
b THU 19-NOV  
• Joe's B-day  
c
Reminder  
alarm  
Down scroll  
bar  
9:00xMarie,...  
Event  
G
BACK  
VIEW  
Return to  
previous screen  
Show event  
details  
Press  
M
the Datebook Menu  
to open  
Event View  
Select an event and press VIEW  
(+) to see event details.  
Reminder  
alarm  
Day and time  
x THU 9:00am  
Marie, mtg about  
new product  
Event details  
Edit event  
Down scroll  
bar  
G
BACK  
EDIT  
Return to  
previous screen  
Press  
M to open  
the Datebook Menu  
106  
         
Adding a Datebook Event  
A title is required for a datebook event. All other  
information is optional.  
Note: You must create an event to use the reminder alarm.  
Find the Feature  
M
M
>
>
Datebook > day  
New  
Press  
To  
1
2
3
4
CHANGE  
keypad keys  
OK  
(
+
)
select Title  
enter a title for the event  
store the event title  
(
+)  
scroll to other fields and enter  
information as necessary  
S
You can set start time,  
duration, date, repeat  
interval, and reminder alarm.  
5
DONE  
(
-
)
store the event  
107  
       
Changing Event Information  
Find the Feature  
M
>
Datebook  
Press  
To  
1
2
3
4
5
6
*
or  
#
scroll to the day  
VIEW  
S
VIEW  
EDIT  
S
(+  
)
)
display the day view  
scroll to the event  
display the event view  
edit the event  
(+  
(+)  
scroll to the information you  
want to change  
7
8
9
CHANGE  
keypad keys  
DONE  
(
+
)
edit the information  
enter new information  
store the information  
(
-)  
Copying an Event  
Find the Feature  
M
>
Datebook  
Press  
To  
1
2
3
4
5
6
*
or  
#
scroll to the day  
VIEW  
(+  
)
display the day view  
scroll to the event  
open the Datebook Menu  
scroll to Copy  
S
M
S
SELECT  
(+  
)
copy the event  
108  
       
Press  
YES  
To  
7
(
-
)
confirm the copy  
Your phone assumes you  
want to change the date, and  
displays the Date field.  
8
9
keypad keys  
enter date information  
move to month, day, and year  
save the copy of the event  
c
(
+
)
10 DONE  
11  
(
-
)
scroll to and edit event  
information, if necessary  
S
12 DONE  
(
-
)
store the information  
Deleting an Event  
Find the Feature  
M
>
Datebook  
Press  
To  
1
2
3
4
5
6
7
*
or  
#
scroll to the day  
VIEW  
(+  
)
display the day view  
scroll to the event  
open the Datebook Menu  
scroll to Delete  
S
M
S
SELECT  
(+  
)
select Delete  
YES  
(-  
)
confirm the deletion  
109  
   
Radio  
You can use your phone to listen to FM radio  
stations when the optional Motorola Original™ FM  
Stereo Radio Headset accessory is plugged into  
the phone’s accessory connector port.  
Turning the Radio On and Off  
Press  
Radio  
To  
(
+
)
turn the radio on and off  
Alternatively, you can use the following procedure:  
Find the Feature  
M
>
Radio  
Press  
To  
On  
(+  
) or  
turn the radio on or off  
Off  
(+)  
Note: The Radio menu feature and soft key options appear  
only when the FM Stereo Radio Headset is plugged into  
the accessory connector port.  
110  
         
Tuning a Station  
Action  
Press  
S
scroll to the next frequency  
or  
Press and hold  
S
scroll to the next available  
stereo station  
Storing a Preset  
Action  
Press and hold a  
number key  
assign its preset number to  
the tuned station  
(1  
to  
9)  
Selecting a Preset  
Press  
To  
a number key  
tune the station stored at the  
preset location  
(1  
to  
9)  
Sending and Receiving Calls  
With the Radio On  
Your phone rings or vibrates as usual to notify you of an  
incoming call, message, or other event.  
111  
       
Press  
To  
IGNORE  
(-  
)
ignore the call  
ANSWER  
(+  
)
answer the call  
or  
Note: You can use the  
FM Stereo Radio  
Headset microphone to  
talk to the other party  
during a call  
the button on the FM  
Stereo Radio Headset  
microphone  
To end the call and resume the FM broadcast:  
Press  
To  
end the call  
O
or  
Press and hold the  
button on the FM Stereo  
Radio Headset  
microphone  
Turn the radio off before dialing outgoing calls from the  
phone keypad. You do not have to turn off the radio to dial  
emergency numbers, or numbers selected from your  
phonebook or recent call lists.  
Tip: To dial a recently called number, press  
N
or the button  
on the FM Stereo Radio Headset microphone to go to the  
dialed calls list. For more information, see page 87.  
112  
Messages—Voicemail  
Note: Voicemail does not apply to PTT calls.  
You can listen to your voicemail messages by  
calling your network voicemail phone number.  
Voicemail messages are stored on the  
network—not on your phone.  
Storing Your Voicemail Number  
Voicemail messages that you receive are stored  
on the network. To listen to your messages, you  
must call your voicemail phone number.  
Note: Verizon Wireless may include additional  
information about using this feature.  
113  
     
Listening to a Voicemail  
Message  
Find the Feature  
M
>
Messages  
>
VoiceMail  
Shortcut: If your voicemail number is stored as  
phonebook entry number 1, press and hold  
your voicemail message(s).  
1
to listen to  
Press  
To  
call your voicemail number  
and listen to the message  
N
Note: If no voicemail number  
is stored, your phone prompts  
you to store one  
Receiving a Voicemail Message  
When you receive a voicemail message, your phone  
displays the  
f
(voice message waiting) indicator and a  
New VoiceMail notification.  
Press  
CALL  
To  
(
+
)
listen to the message  
The phone calls your voicemail phone number. If no  
voicemail number is stored, your phone prompts you to  
store one.  
114  
       
Storing Your Voicemail Phone  
Number  
If necessary, use the following procedure to store your  
voicemail phone number. Usually, Verizon Wireless has  
already done this for you.  
Find the Feature  
M
M
>
>
Messages  
VoiceMail Setup  
Press  
To  
1
2
keypad keys  
enter your voicemail number  
OK  
(+)  
store the number  
Note: You cannot store Pause  
,
Wait, or  
n
characters in this  
number. If you want to store your voicemail number with  
these characters, create a phonebook entry for it. Then,  
you can use the entry to call your voicemail. For more  
about these characters, see page 96.  
Additionally, Verizon Wireless may store your voicemail  
number as phonebook entry number 1, so you can use  
one-touch dial to listen to your voicemail messages. If  
necessary, see page 93 to store your voicemail number  
for one-touch dial access.  
Turning Off the Voice Message  
Waiting Indicator  
To clear the  
f
(voice message waiting) indicator:  
Find the Feature  
M
M
>
>
Messages  
Clear Count  
115  
       
Messages—Text  
Text messages are brief messages that you can  
send and receive.  
Quick notes are pre-written text messages that  
you can add into a message and send quickly.  
Your text message inbox must be set up before  
you can send and receive messages. The number of  
messages the inbox can hold depends on the length of the  
messages, and the number of other messages and drafts  
stored on your phone.  
Setting Up the Text Message  
Inbox  
Note: In many cases, Verizon Wireless has already set up  
the text message inbox for you.  
Find the Feature  
M
M
>
>
Messages  
Inbox Setup  
Press  
To  
1
2
CHANGE  
(+  
)
change the Cleanup setting  
scroll to the number of days  
you want to keep messages  
in the inbox, or the number of  
messages you want to keep  
S
3
4
SELECT  
(
+
)
select the cleanup setting  
save the inbox settings  
DONE  
(-)  
116  
                 
Receiving a Text Message  
Note: Your text message inbox must be set up before you  
can receive text messages, see page 116.  
When you receive a text message, your phone displays the  
i
(message waiting) indicator and a New Inbox Message  
notification, and gives an alert.  
Press  
READ  
To  
(
+
)
open the message  
If reminders are turned on, your phone sends a reminder  
at regular intervals until you close the new message  
notification, read the message, or turn off your phone, see  
page 135.  
When your phone displays Memory is Full!, you must  
delete some existing messages to receive new messages.  
Reading, Locking, or Deleting a  
Text Message  
Messages in the text message inbox are sorted from  
newest to oldest. The oldest messages are deleted  
automatically as specified by the inbox cleanup setting,  
see page 116. If you want to save a message, you should  
lock it to prevent it from being deleted during cleanup.  
117  
             
Find the Feature  
M
>
Messages  
>
Inbox  
Press  
S
To  
scroll to the message  
1
The following indicators show  
message status:  
h
n
k
m
= unread  
= unread (with attachment)  
= unread and urgent  
= unread and urgent  
(with attachment)  
= read  
= read (with attachment)  
= read and locked  
=read and locked  
(with attachment)  
j
l
{
o
2
3
READ  
BACK  
(
+
)
)
open the message  
close the message  
(-  
or  
DELETE  
or  
(
+
)
delete the message  
M
open the Inbox Menu to perform  
other procedures as described  
in the following list  
118  
The Inbox Menu can include the following options:  
Option  
Description  
Create Message Open a new text message.  
Call Back  
Go To  
Call the number in the message  
header or embedded in the  
message.  
Launch the micro-browser and go  
to a Web address (URL)  
embedded in the message.  
Reply  
Open a new text message, with  
the sender’s Reply To number or  
email address in the To field.  
Forward  
Open a copy of the text message,  
with an empty To field.  
Lock/Unlock  
Delete  
Lock or unlock the message.  
Delete the message.  
Delete All  
Inbox Setup  
Delete all inbox messages.  
Open the text message inbox  
setup menu.  
Storing Pictures, Animations,  
and Sounds  
If you subscribe to Enhanced TXT Messaging, text  
messages that you receive can contain pictures,  
animations, and sounds. Pictures and animations are  
displayed as you read the message. A sound begins  
playing when you open the message text and select the  
p
(sound file) indicator by pressing  
*
and  
#.  
119  
           
You can store these embedded object files on your phone,  
and use them as screen saver images and alert tones.  
Store a Picture or Animation File  
Press  
To  
highlight the picture or  
animation in the message  
1
S
2
3
4
M
S
open the Inbox Menu  
scroll to Store  
SELECT  
(
+
)
)
display a list of items you can  
store  
scroll to File Attachment  
display the file name  
view storage options  
5
6
1
2
S
SELECT  
(+  
STORE  
(+)  
scroll to Store Only, or  
Set as Screen Saver  
S
3
SELECT  
(
+
)
store the file and, optionally,  
set it as your screen saver  
image  
For more information about using pictures and animations,  
see pages 103 and 158.  
120  
 
Store a Sound File  
You can store a sound file, and set it as an event alert.  
Press  
To  
highlight the  
p
(sound file)  
1
S
indicator in the message  
open the Inbox Menu  
scroll to Store  
2
3
4
M
S
SELECT  
(
+
)
)
display a list of items you can  
store  
scroll to File Attachment  
display the file name  
view storage options  
5
6
7
8
S
SELECT  
(+  
STORE  
(+)  
scroll to Store Only or  
Set As Ring Tone  
S
9
SELECT  
(
+
)
select the option  
If you select Store Only, the  
procedure is complete.  
If you select Set As Ring  
Tone, your phone displays  
Set As Which?, and lists the  
events for which you can set  
an alert.  
scroll to the event  
10  
S
11 SELECT  
(
+
)
store the sound and set it as  
the event alert  
For more information about using sound files, see  
page 128.  
121  
   
Sending a Text Message  
You can send a text message to one or more recipients.  
You can manually enter each recipient’s phone number or  
email address, or select numbers/addresses from the  
phonebook or recent call lists.  
Note: When you manually enter numbers and/or email  
addresses, you must insert a space between each entry.  
Press  
1
one time, wait for the space to appear, then  
enter the next number or email address.  
Find the Feature  
M
>
>
Messages  
Create Message  
Press  
To  
1
CHANGE  
(+  
)
select To  
122  
     
Press  
To  
2
keypad keys  
enter one or more phone  
numbers and/or email  
addresses  
Tip: Press  
1
to insert a  
space between each  
number/address that you  
enter manually.  
or  
BROWSE  
(
+
)
select numbers/addresses  
from the phonebook or recent  
call lists as follows:  
highlight Phonebook Received  
Calls, or Dialed Calls  
,
a
S
b
c
d
SELECT  
(+) select the list  
S
highlight a number/address  
ADD  
(+  
)
add the number/address to  
the list of message recipients  
e
DONE  
(-)  
return to the message editor  
when you are finished  
3
4
OK  
(
+
)
store the numbers/addresses  
CHANGE  
(+  
)
select Msg  
123  
Press  
To  
5
keypad keys  
enter the message  
Note: Message length is  
limited. As you near the limit,  
a display counter shows how  
many characters are left.  
or  
BROWSE  
(
+
)
)
select and insert a quick note  
message (see page 125)  
6
keypad keys  
enter the message  
or  
select and insert a quick note  
message, see page 125  
BROWSE  
(+  
Note: Message length is limited to seven (7) pages  
of 1000 characters each. A display counter cycles  
between the number of pages written (number  
preceded by a *), and the number of characters left  
on the current page. You must subscribe to  
Enhanced TXT Messaging service to send or  
receive messages that include more than 160  
characters, or special characters, see page 68.  
Some phones do not support Enhanced TXT  
Messaging.  
7
8
9
OK  
(
+
)
store the message  
select Priority  
CHANGE  
(+)  
scroll to the priority you want  
set the priority  
S
10 SELECT  
(+)  
11 CHANGE  
(+  
)
select Call  
124  
Press  
To  
12 keypad keys  
enter a number for the  
recipient to call back  
13 OK  
(
+
)
store the number  
14 DONE  
(
-
)
finish the message  
Your phone displays the total  
pages in the message.  
15 YES  
or  
NO  
(
-
)
send the message  
(
+
)
cancel the message or save it  
in the drafts folder  
Sending a Quick Note Text  
Message  
Quick notes are pre-written text messages that you can  
incorporate into a message and send quickly (for example,  
on my way). You can also create new quick notes.  
Find the Feature  
M
>
>
Messages  
Quick Notes  
Press  
To  
scroll to the quick note  
1
2
S
READ  
(+)  
read the quick note  
or  
M
open the Quick Note Menu to  
perform other procedures as  
described in the following list  
125  
     
The Quick Note Menu can include the following options:  
Option  
Description  
New  
Create a new quick note.  
Edit  
Edit the quick note.  
Delete  
Send  
Delete the quick note.  
Open a new message with the  
quick note in the Msg field.  
Inserting Pictures, Animations,  
and Sounds  
You can insert pictures, animations, and sounds into a text  
message as you compose it.  
Note: You must subscribe to Enhanced TXT Messaging  
service to send or receive messages with pictures,  
animations or sounds. Some phones do not support  
Enhanced TXT Messaging, and cannot display or play  
attached pictures, animations, or sounds.  
Insert a File  
Enter your message as usual. When you come to a spot  
where you want to insert a picture or sound file:  
Press  
To  
1
2
3
M
open the Message Menu  
scroll to Insert  
S
SELECT  
(
+
)
display a list of items you can  
insert  
126  
           
Press  
To  
scroll to Quick Note  
Animation, or Sound  
,
Picture,  
4
S
5
6
7
SELECT  
S
(
+
)
select the file type  
highlight the file you want  
insert the file  
INSERT  
(+)  
Inserted animations or graphics appear in the message,  
while sound files are represented by a  
p.  
Note: You cannot forward or send some downloaded  
objects (such as those you pay for). These “protected”  
objects do not appear in the selection lists for attachments.  
Viewing the Status of Sent Text  
Messages  
Messages that you send are stored in the outbox.  
Find the Feature  
M
>
Messages  
>
Outbox  
Messages in the outbox are sorted from newest to oldest.  
The following indicators show message status:  
<
>
= sending in progress  
= sending failed  
h
= sent  
127  
     
Ring Styles  
Your phone rings or vibrates to notify you of an  
incoming call or other event. This ring or vibration is  
called an alert. You can select one of five different ring  
styles:  
Y
W
a
= loud ring  
= vibrate  
= silent  
X
Z
= soft ring  
= vibrate and ring  
The ring style indicator in the display shows the current  
ring, see page 23.  
Each ring style contains settings for specific event alerts,  
ringer ID, and ringer and keypad volume.  
Selecting a Ring Style  
Find the Feature  
M
>
Ring Styles  
>
Style  
Press  
To  
scroll to the ring style  
1
2
S
SELECT  
(+)  
select the ring style  
Customizing a Ring Style  
Change Style Settings  
You can change the alerts that notify you of the following  
events: incoming phone and PTT calls, text messages,  
128  
                               
voicemail messages, data calls, fax calls, alarms, and  
reminders. Any changes you make are saved to the  
current ring style.  
Find the Feature  
M
>
Ring Styles  
> Style Detail  
Note: Style represents the current ring style.  
Press  
S
To  
scroll to the event  
1
2
3
4
CHANGE  
(
+
)
select the event  
scroll to the alert you want  
select the alert  
S
SELECT  
(+)  
Activate and Deactivate Ringer IDs  
When ringer IDs are turned on, your phone uses distinctive  
ringer alerts to notify you of incoming calls or messages  
from specific entries stored in your phonebook. To open a  
phonebook entry and assign a ringer ID, see page 93.  
Find the Feature  
M
>
Ring Styles  
> Style Detail  
Note: Style represents the current ring style.  
Press  
S
To  
scroll to Ringer IDs  
1
2
3
4
CHANGE  
(
+
)
change the ringer IDs setting  
scroll to On or Off  
S
SELECT  
(+  
)
select the option  
129  
     
Set Ringer or Keypad Volume  
Find the Feature  
M
>
Ring Styles  
> Style Detail  
Note: Style represents the current ring style.  
Press  
To  
scroll to Ring Volume or  
Key Volume  
1
S
2
3
*
or  
#
scroll to the desired volume  
confirm the new volume  
OK  
(+)  
Creating and Editing Alert  
Tones  
You can create and store custom alert tones on your  
phone. The tones appear in the list of available alerts.  
Creating a Tone  
Find the Feature  
M
>
>
>
Ring Styles  
My Tones  
[New Tone]  
Press  
To  
1
2
CHANGE  
(+  
)
select Notes  
enter notes for the tone (see  
the following section)  
S
or  
keypad keys  
OK  
3
(
+
)
store the notes  
130  
       
Press  
To  
4
5
6
7
CHANGE  
(
+
)
select Name  
keypad keys  
enter the name for the tone  
store the name  
OK  
(+  
)
DONE  
(+  
)
store the tone  
Entering Notes  
Press up or down to select a note in octaves 0-8.  
S
Basic notes: c d e f g a b Sharp Notes: #c #d #f #g #a  
You can also enter note details and rests. For example,  
*2#g0rplays a second-octave G sharp whole note followed  
by a rest. Press number keys repeatedly to cycle cycle  
through the options in the following table.  
Note Table  
Key  
Display  
Description  
1
1
1/2 note, as in *4c1  
.
:
;
dotted note, as in *4c. which  
is 1 and 1/2 counts  
double dotted note, as in *1a:  
which is 1 and 3/4 counts  
2/3 length note, as in *1a;  
which is 2/3 of a count  
2
a
b
c
2
A note  
B note  
C note  
1/2 note, as in *4c2  
131  
 
Key  
Display  
Description  
3
d
D note  
e
f
3
g
4
5
6
r
E note  
F note  
1/8 note, as in *4c3  
G note  
4
1/16 note, as in *1c4  
1/32 note, as in *4c5  
sets octave six, as in *6  
5
6
7
inserts a rest (you can add  
length modifiers, such as r1  
)
7
8
0
*
sets octave seven, as in *7  
sets octave eight, as in *8  
whole note, as in *4c0  
8
0
sets an octave when followed  
by 0-8, as in *4c for a C note  
in octave four  
#
&
sharp note, as in *4#c  
flat note, as in *4&d  
*
#
move cursor left  
move cursor right  
132  
Example  
To create a simple tone, enter notes by pressing  
S
up  
and down, and enter rests by pressing  
For example:  
7.  
Press  
To  
Display  
scroll up to *4c  
then wait for the  
highlight to  
,
*4c  
1
2
S
disappear  
scroll up to *4d  
*4c2*4d  
S
The phone adds a  
after each note, to  
indicate it is a half  
2
note. To change the  
length, see  
page 131.  
scroll up to *4e  
enter a rest  
*4c2*4d2*4e  
3
4
5
6
S
7
*4c2*4d2*4e2r  
scroll down to *4c  
play the tone  
*4c*4d*4er2*4c  
S
M
>
Play  
All  
133  
Editing a Tone  
You cannot edit the standard alert tones included with your  
phone. To edit a custom tone that you created:  
Find the Feature  
M
>
>
Ring Styles  
My Tones  
Press  
To  
scroll to the tone  
1
2
3
4
5
S
EDIT  
(
+
)
open the tone details  
scroll to Name or Notes  
select the details to edit  
enter new text or notes  
S
CHANGE  
(+)  
S
or  
keypad keys  
OK  
6
(
+
)
store the details  
Deleting a Tone  
You cannot delete the standard alert tones included with  
your phone. To delete a custom tone that you created:  
Find the Feature  
M
>
>
Ring Styles  
My Tones  
Press  
To  
scroll to the tone  
open the My Tones Menu  
scroll to Delete  
1
2
3
4
S
M
S
SELECT  
(
+
)
select Delete  
134  
 
Press  
YES  
To  
5
(
+
)
confirm the deletion  
Storing a Tone from a Text Message  
To store a tone you receive in a text message, see  
page 126.  
Setting Reminders  
A reminder is an alert that rings or vibrates at regular  
intervals to notify you about a voicemail or text message  
that you have received.  
Find the Feature  
M
>
Ring Styles  
> Style Detail  
Reminders  
>
Note: Style represents the current ring style.  
Press  
To  
scroll to Beepor Vibrateto set  
the reminder alert type, or Off  
to turn off all reminders  
1
2
S
SELECT  
(
+
)
select the reminder alert  
135  
         
Shortcuts  
Your phone includes several standard shortcuts. You can  
create additional shortcuts to frequently used menu items.  
Standard Shortcuts  
The following shortcuts are pre-programmed in your  
phone. You cannot edit or delete these shortcuts.  
Do This  
Press  
press and hold  
(within 2  
To  
M
, then  
zoom in/out on your phone  
display text  
M
seconds)  
Press M #  
see your phone number  
go to the dialed calls list  
exit the menu system  
Press  
Press  
N
O
Creating a Shortcut  
You can create a keypad shortcut plus an optional voice  
shortcut to a menu item. A voice shortcut takes you  
directly to the menu item when you say the shortcut name.  
Tip: Make your recording in a quiet location. Hold the  
phone about 4 inches (10 centimeters) from your mouth,  
and speak directly into the phone in a normal tone of voice.  
Action  
Press  
To  
1
M
enter the menu system  
136  
             
Action  
To  
scroll to the menu item  
2
3
Press  
S
Press and hold  
M
open the shortcut editor  
Note: You cannot create  
a shortcut for the PTT  
feature.  
4
5
Press YES  
(
-
)
view shortcut options  
Press CHANGE  
(+  
)
change the keypad  
shortcut number  
or  
Press DONE  
(-  
)
select the default keypad  
shortcut number  
or  
Press  
S
scroll to Voiceto assign a  
voice shortcut  
6
7
Press RECORD  
(
+
)
begin recording  
Press and release  
record the shortcut name  
the voice key and say  
the shortcut’s name  
(in 2 seconds)  
8
9
Press and release  
the voice key and  
repeat the name  
confirm the shortcut  
name  
Press DONE  
(-  
)
store the shortcut name  
137  
   
Using Shortcuts  
Use a Keypad Shortcut  
Press  
To  
1
2
M
open the main menu  
a number key  
go to the menu item with  
that shortcut number  
Select a Shortcut From the List  
Find the Feature  
M
>
Shortcuts  
> shortcut name  
Use a Voice Shortcut  
Action  
To  
1
2
Press  
M
open the menu  
Press and release  
go to the menu item with  
the voice key and say that shortcut name  
the shortcut’s name  
(in two seconds)  
138  
     
Voice Record  
You can record personal messages and phone calls on  
your phone.  
Making a Recording  
Use this procedure to record your voice from the idle  
display, or to record a phone call in progress. When  
recording a phone call, only the incoming voice is  
recorded. Your phone plays an alert tone to notify the other  
party that the call is being recorded.  
Note: Recording phone calls is subject to varying state  
and federal laws regarding privacy and recording of  
conversations.  
Tip: Make your recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth,  
and speak directly into the phone in a normal tone of voice.  
Action  
Result  
1
Press and hold the  
The phone sounds an  
alert tone and begins  
recording.  
voice key for the  
duration of the  
recording.  
2
3
Speak.  
The phone records.  
Release the voice key The phone displays the  
to stop recording.  
voice recording  
number and total  
recording time.  
139  
         
Viewing the Voice Record List  
Find the Feature  
M
>
Voice Record  
Locked  
recording  
Time/date  
recorded  
5
9
Voice Record  
{2) 2:20pm 6/1/03  
1) 4:05am 6/1/03  
Play the  
highlighted  
recording  
Down scroll  
bar  
EXIT  
PLAY  
G
Return to  
previous screen  
Press  
M
Voice Record Menu  
to open the  
Playing a Recording  
Find the Feature  
M
>
Voice Record  
Press  
To  
scroll to the recording  
1
2
S
PLAY  
(+)  
play the recording  
When you connect an optional Motorola Original™  
headset or FM Stereo Radio Headset accessory to your  
phone, playback is automatically routed to the headset.  
Tip: You can play a recording while on a call. It will not be  
transmitted to the other party.  
140  
       
Playback Screen  
The playback screen appears when the recording plays.  
Indicates  
% played  
Recording  
number  
Voice Record 3  
b
c
Press  
*
to rewind  
Press  
#
fast forward  
to  
SAVE  
DELETE  
G
Return to  
previous  
screen  
Press  
M
Voice Record Menu  
to open the  
Erase  
recording  
141  
 
Voice Record Controls  
If recording is  
unlocked, stop  
playback and  
display  
Stop playback  
and go to  
Voice  
Record Menu  
.
Delete Voice  
Record?  
Stop playback  
and return to  
voice record  
list.  
If recording is  
locked, stop  
playback and  
unlock  
recording.  
Raise or lower  
playback  
volume of  
Press any  
recording.  
number to  
alternately  
stop and start  
playback.  
Stop playback  
and scroll  
up/down to  
next recording.  
Fast forward  
three seconds,  
resume  
Rewind three  
seconds,  
resume  
playing.  
playing.  
Press and hold  
to fast forward  
to end.  
Press and hold  
to rewind to  
the beginning.  
When playback is  
complete, press to  
restart.  
142  
 
Locking and Unlocking a  
Recording  
Lock a recording to prevent it from being deleted. You must  
unlock a recording to delete it.  
Find the Feature  
M
>
Voice Record  
Press  
To  
scroll to the recording  
1
2
3
4
S
M
open the Voice Record Menu  
scroll to Lock or Unlock  
lock or unlock the recording  
S
SELECT  
(+)  
To lock or unlock a recording during playback:  
Press  
To  
1
2
3
M
open the Voice Record Menu  
scroll to Lock or Unlock  
S
SELECT  
(
+
)
lock or unlock the recording  
Playback stops when you lock or unlock a recording. Press  
any number key to resume playback.  
143  
   
Deleting a Recording  
Find the Feature  
M
>
Voice Record  
Press  
To  
scroll to the recording  
1
2
3
4
5
S
M
open the Voice Record Menu  
scroll to Delete or Delete All  
select the highlighted option  
confirm the deletion  
S
SELECT  
(+)  
YES  
or  
NO  
(-)  
(
+
)
cancel deletion  
Notes:  
You cannot delete a locked recording.  
You cannot recover a deleted recording.  
144  
 
Micro-Browser  
The micro-browser lets you access  
Web pages and Web-based  
applications on your phone. Contact  
Verizon Wireless to set up access, if  
necessary.  
Starting a Micro-Browser  
Session  
Find the Feature  
M
>
Browser  
Press  
To  
scroll to a bookmark, service,  
or application  
1
S
2
3
SELECT  
(
+
)
select the item  
exit the browser  
O
Shortcut: If you open a text message with a Web  
address (URL) embedded in it, you can press  
M
>
Go To to launch the micro-browser and go  
directly to the URL.  
If you are unable to establish a network connection with  
the micro-browser, contact Verizon Wireless.  
145  
         
Interacting With Web Pages  
Press  
To  
scroll through text, or  
highlight a selectable item  
S
SELECT  
(
+
)
select the highlighted item  
call the highlighted phone  
number from the  
N
micro-browser  
keypad keys,  
followed by  
enter information  
Tip: Press DELETE  
delete one letter at a time if  
(*) to  
OK  
(+  
)
you make a mistake.  
go back to the previous page  
BACK  
(-  
) or  
*
M
open the Browser Menu  
146  
   
Calculator  
You can use your phone as a calculator and currency  
converter.  
Calculating Numbers  
Find the Feature  
M
>
Calculator  
Press  
To  
1
2
3
number keys  
or  
SELECT +)  
enter a number  
*
#
highlight a calculator function  
perform the function  
(
Selected  
function  
appears  
here  
Entered  
number  
Calculator  
Press  
*
to scroll  
or  
+
0
#
c
x
. C = + -  
÷
to other  
functions  
Press  
*
to highlight  
or  
#
EXIT  
G SELECT  
a function  
Perform the  
highlighted  
function  
Exit the  
calculator  
Press  
M
the Calculator Menu  
to open  
147  
         
The calculator can perform the following functions:  
Function  
Description  
.
Insert a decimal point  
C
Clear the calculation  
CE  
Clear entry (replaces when you enter  
C
subsequent values in a calculation)  
=
+
-
x
÷
%
±
Calculate the result  
Add  
Subtract  
Multiply  
Divide  
Divide the displayed value by 100  
Change the entry’s sign  
(positive/negative)  
$
Calculate the exchange rate  
Store the value in memory (overwrites  
current stored value)  
MS  
Clear the value stored in memory  
MC  
MR  
Replace the displayed value with the  
value stored in memory  
148  
Converting Currency  
The currency converter works just like the calculator, but  
uses the  
$
(currency) function:  
Find the Feature  
M
M
>
>
Calculator  
Exchange Rate  
Press  
To  
1
2
3
number keys  
OK  
number keys  
enter the exchange rate  
(
+)  
store the exchange rate  
enter the amount to convert  
(amount to multiply by the  
exchange rate)  
4
5
*
or  
#
highlight the  
$
function  
SELECT  
(+)  
perform the conversion  
149  
     
Get It Now  
With Get It Now, you can download and store  
new ring tones.  
Downloading an Application  
Find the Feature  
M
>
>
Get It Now  
Get It Now Shop  
Press  
To  
1
START  
(
-
)
connect to Get It Now shop  
Your phone displays a list of  
application categories  
scroll to a category  
2
3
S
SELECT  
(
+
)
view a list of applications  
available for downloading  
scroll to the application you  
want to download  
4
S
150  
       
Press  
5 SELECT  
To  
(
+
)
view pricing options for the  
application  
Pricing options vary by  
application. You may be  
presented with options to  
purchase the application,  
subscribe for a monthly fee,  
or pay an unlimited usage  
charge.  
scroll to the purchase you  
wish to make  
6
S
7
8
SELECT  
(
+
)
select your purchase  
confirm your purchase  
YES  
(-  
)
Your phone downloads and  
installs the application. The  
phone then asks if you wish  
to run the application.  
9
YES  
(-  
)
launch the application  
or  
NO  
(
+
)
exit Get It Now shop  
151  
Launching an Application  
Find the Feature  
M
>
Get It Now  
> application  
Notes:  
If you receive an incoming call while using an  
application, your phone pauses the application,  
notifies you of the call, and prompts you to answer.  
When the call ends, the phone gives you the option to  
return to the application.  
If you receive an incoming call while downloading an  
application, your phone forwards the call to your  
voicemail. If you do not have voicemail, the caller  
receives a busy signal.  
Disabling or Removing an  
Application  
The memory capacity of your phone determines how many  
applications you can have installed at one time. To free up  
memory for a new application, you can temporarily disable  
an existing application, or permanently remove the existing  
application from your phone.  
When you disable an application, your phone removes the  
application from memory but retains the purchase  
information. You can restore the disabled application at a  
later time for no additional charge.  
When you remove an application, your phone completely  
removes the application from the phone. To reinstall the  
152  
   
application, you must download it and pay for it again as  
described on page 150.  
Find the Feature  
M
>
>
Get It Now  
Get It Now Shop  
Press  
To  
1
OPTIONS  
(+  
)
view the list of applications  
installed on your phone  
scroll to the application you  
want  
2
3
S
SELECT  
(
+
)
view the application’s  
memory usage information,  
and expiration information, if  
applicable  
4
5
DISABLE  
(
-
)
temporarily disable the  
application  
or  
REMOVE  
(+  
)
permanently remove the  
application from memory  
YES  
(-  
)
confirm your selection  
Your phone disables or  
removes the application  
Note: Airtime charges apply to remove an application  
subscription. Contact Verizon Wireless for more  
information.  
153  
Restoring a Disabled  
Application  
Find the Feature  
M
>
>
Get It Now  
Get It Now Shop  
Press  
To  
1
2
3
OPTIONS  
(
+
)
view the list of applications  
installed on your phone  
scroll to the application you  
want to restore  
S
SELECT  
(
+
)
view the application’s  
memory usage information,  
and expiration information, if  
applicable  
4
RESTORE  
(-  
)
restore the application  
or  
permanently remove the  
application from memory  
REMOVE  
(+)  
Note: Airtime charges apply to restore an application.  
Contact Verizon Wireless for more information.  
154  
 
Viewing Get It Now Information  
and History  
To view the total amount of phone memory available for  
Get It Now applications, and the memory used for  
current installed applications:  
Find the Feature  
M
>
>
>
>
Get It Now  
Get It Now Shop  
Options  
Information  
To view Get It Now version information, and a log of  
application activities:  
Find the Feature  
M
>
>
>
Get It Now  
Get It Now Shop  
Options  
>
View Log  
Your phone lists the date(s) on which application activities  
occurred. Highlight a date to view the action performed on  
that date. Your phone documents the following activities:  
download and install application  
disable application  
remove application  
restore application  
end application subscription  
155  
 
Adjusting Your  
Settings  
Reordering Menu Items  
You can reorder the items in your phone’s main menu.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Personalize  
Main Menu  
Press  
To  
scroll to a menu item  
1
2
3
S
GRAB  
(
+
)
grab the menu item  
move the item to a new  
location in the menu  
S
4
INSERT  
(+  
)
insert the menu item  
156  
       
Customizing a Soft Key  
Function  
You can relabel the soft keys (  
-
and  
+) to access  
different menu items from the idle display.  
Find the Feature  
M
>
>
>
Settings  
Other Settings  
Personalize Keys  
>
Press  
To  
scroll to Left  
,
Right, or Smart  
1
2
3
4
S
CHANGE  
(
+
)
)
select the key  
scroll to the new key function  
confirm the new function  
S
CHANGE  
(+  
157  
     
Screen Saver  
You can set a picture or an animation as a screen saver  
image in your phone’s idle display. The image is displayed  
when no activity is detected for a specified time period.  
The screen saver image is shrunk to fill the display, if  
necessary. An animation repeats for one minute, then the  
first frame of the animation is displayed.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Personalize  
Screen Saver  
Press  
To  
scroll to Picture  
1
2
3
S
CHANGE  
(+  
)
open the picture viewer  
scroll to a picture/animation  
S
Scroll to (None)to turn off the  
screen saver image.  
4
5
6
7
SELECT  
S
(
+
)
select the image  
scroll to Delay  
CHANGE  
(
+
)
set the delay interval  
scroll to the inactivity interval  
that triggers the screen saver  
S
8
9
SELECT  
(
+
)
confirm the delay setting  
save screen saver settings  
DONE  
(-)  
158  
     
Hiding or Showing Location  
Information  
Your phone can use the automatic location  
information (ALI) feature to tell the network where  
you are physically located.  
When ALI is set to Location On, your phone displays the  
ä
(ALI on) indicator. Services may use your known  
location to provide useful information (for example,  
driving directions, or the location of the nearest bank).  
Your phone prompts you when the network or a service  
asks for your location. You can refuse at this point.  
When ALI is set to 911 Only, your phone displays the  
(ALI off) indicator, and the phone does not send location  
information unless you call the emergency phone number  
(such as 911).  
ã
Find the Feature  
M
>
Settings  
>
Location  
Press  
To  
scroll to Location On or  
911 Only  
1
S
2
SELECT  
(
+
)
select the setting  
159  
     
TTY Operation  
You can use an optional TTY device with your  
phone to send and receive calls. You must plug the  
TTY device into the phone’s headset jack and set  
the phone to operate in one of three TTY modes.  
Notes:  
Use a TSB-121 compliant cable (provided by the TTY  
manufacturer) to connect the TTY device to your  
phone.  
Set the phone volume to level 4 (middle setting) for  
proper operation. If you experience a high number of  
incorrect characters, adjust the volume as necessary  
to minimize the error rate.  
For optimal performance, your phone should be at  
least 12 inches (30 centimeters) away from the TTY  
device. Placing the phone too close to the TTY device  
may cause high error rates.  
160  
     
Set TTY Mode  
When you set your phone to a TTY mode, it operates in  
that mode whenever the TTY device is connected.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Initial Setup  
TTY Setup  
Press  
To  
scroll to TTY Setup  
1
2
3
4
S
CHANGE  
(
+
)
change the TTY mode  
scroll to the TTY mode  
select the TTY mode  
S
SELECT  
(+)  
The TTY Setup menu can include the following options:  
Option  
Description  
TTY  
Transmit and receive TTY characters  
VCO  
Receive TTY characters but transmit  
by speaking into the microphone  
HCO  
Transmit TTY characters but receive  
by listening to the earpiece  
Voice  
Return to normal voice mode  
When your phone is in a TTY mode, the international  
TTY symbol and the mode setting are shown in the  
v
display during an active digital TTY call. You can press  
TTYMODE ) to change the mode setting.  
(-  
161  
 
Switch to TTY Mode During a Voice Call  
Press  
To  
1
2
3
4
5
M
open the Call menu  
scroll to TTY Setup  
S
SELECT  
(
+
)
)
display the TTY Setup menu  
scroll to the TTY mode  
select the TTY mode  
S
SELECT  
(+  
Return to Voice Mode  
To return to normal voice mode, select Voice from the  
TTY Setup menu as described on page 161.  
Hands-Free Use  
You can purchase an optional Motorola Original™  
hands-free car kit or headset for your phone.  
These accessories provide alternative ways for  
you to use your phone without using your hands.  
Note: The use of wireless devices and their accessories  
may be prohibited or restricted in certain areas. Always  
obey the laws and regulations on the use of these  
products.  
162  
         
Automatic Answer  
You can set your phone to automatically answer calls after  
two rings (four seconds) when connected to a car kit or  
headset.  
Find the Feature  
M
>
>
Settings  
Other Settings  
Press  
To  
scroll to Car Settings or  
Headset  
1
S
2
3
4
5
6
SELECT  
S
(
+
)
select the feature  
scroll to Auto Answer  
select Auto Answer  
scroll to On or Off  
confirm the setting  
CHANGE  
(+)  
S
SELECT  
(+)  
Automatic Hands-Free  
You can set your phone to automatically route calls to a car  
kit when it detects a connection.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Car Settings  
Auto Handsfree  
Press  
To  
scroll to On or Off  
1
2
S
SELECT  
(
+
)
confirm the setting  
163  
     
Power-Off Delay  
When your phone is connected to a car kit, you can set it to  
stay on for a period of time after you switch off the ignition.  
This prevents the phone from draining your vehicle battery,  
but leaves the phone on long enough that you do not have  
to re-enter your unlock code when making short stops.  
Note: This feature may not work with all car ignition  
switches.  
Caution: If you select Continuous, the phone does not  
power off when you turn off the ignition. Be careful not  
to drain your vehicle battery if you select this option.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Car Settings  
Power-Off Delay  
Press  
To  
scroll to the time delay  
1
2
S
SELECT  
(+)  
confirm your selection  
164  
 
Charger Time  
When your phone is connected to a car kit, you can set it to  
charge itself for a specified time period after you switch off  
the ignition. This helps ensure that the phone battery gets  
fully charged while the vehicle is parked.  
Note: This feature may not work with all car ignition  
switches.  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Car Settings  
Charger Time  
Press  
To  
scroll to the charge time  
1
2
S
SELECT  
(+)  
confirm your selection  
165  
 
Data and Fax Calls  
An optional Motorola Original™ data kit (which  
includes a cable connector) lets you transfer data  
between your phone and a computer, Palm OS®  
compatible device, or Microsoft Windows CE,  
Pocket PC, or Handheld PC device. You can:  
Synchronize phonebook and datebook information  
between your phone and a computer or PDA.  
Use your phone as a modem to connect to the  
Internet.  
Use your phone to send and receive data and fax calls  
on your computer or hand-held device.  
Making a Cable Connection  
Install the Software  
To transfer data between your phone and computer, you  
must install the software included with the Motorola  
Original data kit. See the data kit’s user guide for more  
information.  
Attach the Cable  
Use a Motorola Original serial cable or Motorola Original  
USB cable to connect your phone to the external device.  
Note: Not all devices are compatible with a cable  
connection. Check your computer or hand-held device to  
determine the type of cable you need.  
166  
       
Serial Cable  
Do This  
1
Plug the serial  
cable into the  
detachable head.  
Make sure that the  
Motorola logo on  
the detachable  
head and the  
metal shielding on  
the serial cable  
plug are both  
facing you.  
2
3
With the Motorola  
logo and the  
phone both facing  
you, plug the  
detachable head  
into the phone’s  
accessory  
connector port.  
Plug the other end of the cable into the serial  
interface connection on the device and tighten  
the screws. if present.  
167  
USB Cable  
Do This  
1
Plug the end of the  
cable with the  
Motorola logo into the  
phone’s accessory  
connector port. Make  
sure that the logo and  
the phone are both  
facing you.  
2
Plug the other end—the USB connection—into  
the USB port on the external device.  
Synchronizing Data  
You can synchronize phonebook and datebook  
information between your phone, computer, and PDA  
with Starfish TrueSync® software, a Motorola accessory  
product. See the TrueSync user guide for more  
information.  
Note: TrueSync software is designed to synchronize with  
basic features of many popular Personal Information  
Management (PIM) software and hardware products.  
168  
   
Sending a Data or Fax Call  
Use this procedure to send data or a fax from a connected  
device.  
Connect your phone to the device as described on  
pages 166-168 and do the following:  
Do This  
To  
1
Check the phone make sure that the phone is  
connected and powered on  
2
Open the  
application on  
your computer  
place the call through the  
application (such as  
dial-up-networking or fax)  
Note: You cannot dial data or  
fax numbers through your  
phone’s keypad. You must  
dial them through your  
computer.  
3
End the call from close the call and connection  
the connected  
device  
when the transfer is complete  
169  
 
Receiving a Data or Fax Call  
Use this procedure to transfer data or a fax to your  
computer or hand-held device. Connect your phone to the  
device as described on pages 166-168.  
Set Up Your Phone  
Find the Feature  
M
>
>
>
>
Settings  
Other Settings  
Connection  
Incoming Call  
Do This  
To  
1
Press CHANGE  
(
+
)
select Next Call  
scroll to Data In Only or  
Fax In Only  
2
Press  
S
3
4
Press SELECT  
(
+
)
set the call format  
Connect your phone enable the data or fax  
to the device transfer  
Note: You cannot answer incoming voice calls when your  
phone is in data or fax mode. Any voice calls you receive  
are treated as unanswered calls. To return a voice call,  
reset your phone to voice mode as described on page 171.  
170  
   
Transfer the Data or Fax  
Your phone notifies you when the data or fax call arrives,  
and transfers the call to the connected device. Use the  
application running on the device to answer the call.  
End the Data/Fax Connection  
When the data or fax transfer is complete, end the call  
from the connected device to close the connection.  
Reset Normal Voice Operation  
After making a data or fax call, you must reset your phone  
to resume normal voice operations.  
Find the Feature  
M
>
>
>
>
>
Settings  
Other Settings  
Connection  
Incoming Call  
Next Call  
>
Normal  
Shortcut: Turn your phone off and back on.  
171  
 
Security  
Assigning a New Code or  
Password  
Your phone’s unlock code is originally set to 1234, and the  
security code is originally set to 000000. Verizon Wireless  
may reset these numbers before you receive your phone.  
If Verizon Wireless has not reset these numbers, we  
recommend that you change them to prevent other users  
from accessing your personal information. The unlock  
code must contain four digits, and the security code must  
contain six digits.  
Notes:  
Verizon Wireless may retain your phone’s security  
code for customer service purposes. In this case, you  
will not be able to use phone features that require you  
to enter the security code.  
If the unlock code is the only code you can  
change, the New Passwords menu is not available.  
In this case, change the unlock code by selecting:  
M
>
Settings  
>
Security  
>
Phone Lock  
>
Unlock Code  
.
172  
         
To change a code or password:  
Find the Feature  
M
>
>
Settings  
New Passwords  
>
Security  
Press  
To  
scroll to the code or password  
select the code or password  
enter your old code  
1
2
3
4
5
6
7
8
S
CHANGE  
(+)  
keypad keys  
OK  
keypad keys  
OK  
keypad keys  
OK  
(
+
)
submit your old code  
enter the new code  
(
+
)
assign the new code  
re-enter the new code  
confirm the new code  
(
+
)
If You Forget a Code or  
Password  
If you forget your security code, contact Verizon Wireless.  
If you forget your unlock code, try entering 1234 or the  
last four digits of your phone number. If that does not  
work, do the following at the Enter Unlock Code  
prompt:  
Press  
To  
1
M
go to the unlock code bypass  
screen  
2
3
keypad keys  
OK  
enter your security code  
submit your security code  
(
+)  
173  
       
Locking and Unlocking Your  
Phone  
You can lock your phone manually or set the phone to lock  
automatically whenever you turn it off.  
To use a locked phone, you must enter the unlock code. A  
locked phone still rings or vibrates for incoming calls or  
messages, but you must unlock it to answer.  
You can make emergency calls on your phone even when  
it is locked. For more information, see page 54.  
Lock Your Phone Manually  
Find the Feature  
M
>
>
>
Settings  
Phone Lock  
Lock Now  
>
Security  
Press  
To  
1
keypad keys  
enter your unlock code  
2
OK  
(+)  
lock the phone  
174  
       
Set Your Phone to Lock Automatically  
You can set your phone to lock every time you turn it off.  
Find the Feature  
M
>
>
>
Settings  
Phone Lock  
Automatic Lock  
>
Security  
>
On  
Press  
To  
1
keypad keys  
enter your unlock code  
2
OK  
(+)  
activate automatic lock  
Unlock Your Phone  
At the Enter Unlock Code prompt:  
Press  
To  
1
keypad keys  
enter your unlock code  
2
OK  
(
+
)
unlock your phone  
Restricting Calls  
You can stop all incoming and/or outgoing calls, or you  
can restrict outgoing calls to the numbers stored in your  
phonebook.  
Notes:  
You can make emergency calls when outgoing calls  
are restricted.  
175  
         
Your phone still receives incoming text messages  
when incoming calls are restricted.  
Find the Feature  
M
>
>
Settings  
Restrict Calls  
>
Security  
Press  
To  
1
2
3
keypad keys  
enter your unlock code  
OK  
(+  
)
open the restrict calls menu  
scroll to Outgoing Calls or  
Incoming Calls  
S
4
5
6
CHANGE  
CHANGE  
S
(
+
+
)
)
select the option  
(
change the Allow setting  
scroll to All None, or  
,
Phonebook  
7
SELECT  
(
+
)
select the allowed calls  
Tip: The phonebook is not locked when you restrict  
outgoing calls to numbers stored in the phonebook. To  
prevent a user from adding (and then calling) a new  
phonebook entry, you may want to lock the phonebook,  
see see page 80.  
176  
 
Troubleshooting  
Check these questions first if you have problems with your  
phone. If you need additional help, contact the Motorola  
Customer Call Center at 1-800-331-6456 (United States)  
or 1-800-461-4575 (Canada).  
Question  
Answer  
Is your phone Press M #. If you do not see  
set up  
correctly?  
your phone number, contact  
Verizon Wireless.  
Is your battery The battery level indicator should  
charged? Do have at least one segment  
you see in showing ( ). If it does not,  
9
7
the display?  
recharge your battery, see page  
18.  
Does the  
The signal strength indicator  
handset have  
a signal? Do  
should have at least one segment  
showing (1). If it does not, move  
you see  
the display?  
0
in  
to an area with a stronger signal  
to use your phone.  
Is the earpiece While on a call, press the upper  
volume too  
low?  
volume button on the side of your  
phone.  
177  
 
Question  
Answer  
Is the other  
party unable  
to hear you?  
Make sure that your phone is not  
muted. Press UNMUTE  
(+) if  
necessary to unmute the phone.  
Also, make sure that your phone’s  
microphone is not blocked by its  
carrying case or a sticker.  
Has the phone Dropping your phone, getting it  
been  
wet, or using a non-Motorola  
battery or battery charger can  
damage the phone. The phone’s  
limited warranty does not cover  
liquid damage or damage caused  
from using non-Motorola  
damaged,  
dropped, or  
gotten wet?  
Was a  
non-Motorola  
battery or  
battery  
accessories.  
charger used?  
The following refer to PTT specific problems:  
Question  
Answer  
Does your battery  
The PTT feature allows you  
life seems shorter to stay connected constantly,  
than for normal  
phone calls?  
so the phone requires  
frequent interaction with the  
network. Therefore, your  
phone uses more battery  
power compared to non-PTT  
phones.  
178  
Question  
Answer  
Do you seem to  
miss more phone  
calls than you  
used to?  
When you are on an active  
PTT call, your incoming calls  
are automatically forwarded  
to voicemail.  
Is part of your  
Be sure to wait for the OK to  
message lost while Talk tone before talking.  
you are on a PTT  
call?  
Be sure Talking to...  
displays before talking.  
Be sure to keep holding down  
I
while you talk.  
When displays, your  
screen sometimes phone is connected to the  
changes from PTT server. When 1X  
to 1X. What does it displays, your phone is not  
The 1X on the  
U
U
mean?  
connected to the server.  
Wait a few minutes for your  
phone to reconnect to the  
PTT server.  
Turn off the phone, then back  
on again to reconnect  
immediately.  
How come I can  
not access and  
view my PTT  
Is  
U
displayed on the  
screen? You must be in the  
1X coverage area to access  
and view your PTT contacts  
list.  
contacts list.  
179  
Question  
Answer  
How come I do not If you miss an Alert call, you  
receive all missed are notified.  
call notices.  
If you miss a Barge call, you  
are not notified.  
How come I can  
not enter a PTT  
number from the  
keypad.  
Make sure your phone is not  
locked, see page 174.  
The following refer to specific problems:  
Problem  
My phone was Report a stolen phone to the  
stolen. To police and to Verizon Wireless (or  
whom should I the company that sends you your  
Solution  
report this?  
monthly wireless service bill).  
I forgot my  
password.  
See page 174.  
I pressed the  
Be sure to press and hold  
P
(the  
power key, but power key) until the display  
nothing  
appears and you hear an alert.  
happened.  
This could take several seconds. If  
nothing happens, check that a  
charged battery is installed, see  
page 17.  
180  
Problem  
Solution  
The display  
says: Enter  
Enter the factory-preset unlock  
code (1234), or the last four digits  
of your phone number. If this fails,  
call Verizon Wireless (or the  
company that sends you your  
monthly wireless service bill).  
Unlock Code  
How do I  
unlock my  
phone?  
.
My phone asks The application you want is  
for an unlock  
code when I  
try to open a  
feature.  
locked. If you do not know the  
unlock code, see page 173.  
My phone  
If you see  
a
or  
W
in the  
does not ring. display, then the ringer is turned  
off, see page 128.  
Also, the ringer may be set to  
Silent even though your phone is  
set to an audible ring style. See  
page 128.  
My phone  
rings even  
though I  
selected the  
Silent (or  
Vibrate) ring  
style.  
The ringer may be set to play a  
tone even though your phone is  
set to a silent ring style, see page  
128.  
181  
Problem  
Solution  
I tried to place Your call did not reach the  
a call and  
heard an  
alternating  
wireless system. You may have  
dialed the number too soon after  
turning the phone on. Wait until  
high/low tone. the display says Ready before  
making a call.  
I cannot send/ Make sure that you have a phone  
receive calls.  
signal (see the “Signal Strength  
Indicator” item on page 24). Avoid  
electrical or radio interference,  
and obstructions such as bridges,  
parking garages, or tall buildings.  
Your phone also may have the  
Restrict Calls feature turned on.  
If you know the unlock code, you  
can change this setting in the  
security menu (M  
>
Settings  
>
Security).  
My phone has Make sure that your antenna is  
poor reception not bent or damaged.  
and drops  
calls.  
Also, make sure you have a phone  
signal (see the “Signal Strength  
Indicator” item on page 24). Stay  
clear of any obstructions such as  
bridges, parking garages, or tall  
buildings.  
182  
Problem  
Solution  
I cannot hear  
others on my  
phone.  
While on a call, press the upper  
volume key. The display should  
show the volume increasing.  
Also, make sure that your phone’s  
earpiece is not blocked by its  
carrying case.  
I cannot open  
my message  
inbox.  
Before you can use text  
messages, you must set up the  
message inbox, see page 116.  
How do I see  
To see the most recent calls you  
the calls I sent dialed or received:  
or received?  
M
>
>
Recent Calls  
Received Calls  
or  
Dialed Calls  
183  
Problem  
Solution  
My phone will Your phone sends commands and  
not send  
voicemail  
commands,  
passwords as DTMF tones. You  
can set your phone’s DTMF tones  
to be Long Short, or Off. If you  
,
passwords, or have trouble sending numbers, try  
other codes.  
changing the DTMF setting.  
1
2
3
From the idle display, press:  
M
>
>
>
Settings  
Other Settings  
Initial Setup  
>
DTMF  
Press  
S
to scroll to Long or  
Short (some analog networks  
may not recognize short  
tones).  
Press SELECT  
(+) to select  
it.  
My phone’s  
display is too  
dark.  
Use the Contrast feature to  
change the level of contrast in  
your display. See page 84.  
You can also use the Backlight  
feature to change the length of  
time that the display backlight  
stays on. See page 83.  
184  
 
Problem  
Solution  
My battery  
didn’t last as  
long as I  
expected.  
What can I do  
to extend  
Your battery’s performance is  
affected by charge time, feature  
use, temperature changes,  
backlight use, and other factors.  
For tips on extending your battery  
life, see page 28.  
battery life  
I am unable to Try moving to a quieter location to  
record a voice make your voice recording. Hold  
note, voice  
the phone about four inches (10  
name, or voice centimeters) from your mouth,  
shortcut  
.
and speak directly into the phone  
in a normal tone of voice.  
My TTY device Your phone must be set to a TTY  
doesn’t work  
with my  
mode for the phone to detect your  
TTY device. See page 160.  
phone.  
I plugged the  
The beep indicates that you are  
data cable into set up correctly. If you did not hear  
my phone but a beep, make sure that both ends  
my phone did  
of the data cable are connected—  
not beep. How the smaller end to your phone and  
do I know if  
the larger end to your computer.  
the data cable  
is ready to go?  
Also, your computer may have  
deactivated the port to save  
power. Try opening an application  
that uses the port, like a fax or  
dial-up application, to  
automatically activate the port.  
185  
Problem  
Solution  
My phone  
You must be in an area with digital  
beeped when I coverage. Check your phone’s  
attached the display for the digital signal  
data cable, but indicator (E).  
my data and  
fax  
applications  
don’t work.  
Some wireless networks may not  
support data or fax transmission.  
If you see the digital indicator, but  
you are roaming on an unfamiliar  
network, this may be the case.  
Also, remember that data and fax  
transmission usually requires a  
subscription. Call Verizon  
Wireless for more information.  
When sending 19200 Kbps is the data transfer  
data with the  
data cable,  
why does the  
computer  
show a  
connection  
rate of 19200  
Kbps?  
rate of the connection between  
your computer and the phone.  
The rate of data transfer between  
your phone and the network is  
displayed on your phone and can  
be up to 153 kbps.  
I can’t end my Try pressing  
O
on your phone. Or  
data call by  
closing the  
try disconnecting the cable or  
turning off the phone. If possible,  
application on always close the connection  
my computer. through your computer, as these  
What can I do? alternative methods may disrupt  
the application on your computer.  
186  
Problem  
Solution  
I launched the You may be in an area without  
micro-browser service. If you have wireless  
but the display service, look in the display for the  
says:  
digital signal indicator (E). If you  
Service Not  
do not see the indicator, you may  
be in an area that has only analog  
service or no service at all. If you  
see the digital signal indicator, you  
may be connected to a digital  
network that does not support  
Internet access.  
Available  
.
I launched the Try again in a few minutes. The  
micro-browser servers may be temporarily busy.  
but the display  
says:  
Data Server  
Unavailable  
.
187  
Programming  
Instructions  
Follow this procedure if you need to program your phone’s  
phone number(s) or system ID.  
Note: Programming is normally done by a trained technician  
at the site of purchase. Users should not make changes other  
than ones in the following procedure.  
Before programming, ask Verizon Wireless for your:  
10-digit MIN (Mobile Identification Number)  
8- to 15-digit IMSI (International Mobile Service  
Identifier)  
8- to 15-digit MDN (Mobile Directory Number)  
5-digit AMPS Sys ID number  
5-digit CDMA Sys ID number  
Do This  
To  
1
Press  
7
,
4
,
,
6
M
,
6
,
open the user  
activation menu  
3
,
#
,
M
(These keys spell P-H-O-N-E  
+
#
,
M
,
M.)  
scroll to NAM1 (phone  
number 1) or NAM2  
(phone number 2)  
2
3
Press  
S
Press SELECT  
(+  
)
open the NAM  
programming menu  
188  
 
Do This  
To  
4
Press the keypad keys for the open the MIN editor  
10-digit MIN  
Press OK  
and enter the new MIN  
store the new MIN  
5
6
(+)  
Similarly, enter appropriate numbers for the IMSI, MDN,  
AMPS Sys ID, and CDMA Sys ID  
7
8
Press DONE  
(
-
)
close the NAM  
programming menu  
Press EXIT  
(
-
)
close the user  
activation menu  
189  
Specific Absorption Rate Data  
The model wireless phone meets the government’s requirements for  
exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is designed and  
manufactured not to exceed limits for exposure to radio frequency (RF)  
energy set by the Federal Communications Commission (FCC) of the U.S.  
Government and by the Canadian regulatory authorities. These limits are  
part of comprehensive guidelines and establish permitted levels of RF  
energy for the general population. The guidelines are based on standards  
that were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The standards  
include a substantial safety margin designed to assure the safety of all  
persons, regardless of age or health.  
The exposure standard for wireless mobile phones employs a unit of  
measurement known as the Specific Absorption Rate, or SAR. The SAR  
limit set by the FCC and by the Canadian regulatory authorities is  
1
1.6 W/kg. Tests for SAR are conducted using standard operating  
positions accepted by the FCC and by Industry Canada with the phone  
transmitting at its highest certified power level in all tested frequency  
bands. Although the SAR is determined at the highest certified power  
level, the actual SAR level of the phone while operating can be well below  
the maximum value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required to reach the  
network. In general, the closer you are to a wireless base station, the  
lower the power output.  
Before a phone model is available for sale to the public in the U.S. and  
Canada, it must be tested and certified to the FCC and Industry Canada  
that it does not exceed the limit established by each government for safe  
exposure. The tests are performed in positions and locations (e.g., at the  
ear and worn on the body) reported to the FCC and available for review by  
Industry Canada. The highest SAR value for this model phone when  
tested for use at the ear is 1.3 W/kg, and when worn on the body, as  
190  
described in this user guide, is 0.55 W/kg. (Body-worn measurements  
differ among phone models, depending upon available accessories and  
2
regulatory requirements).  
While there may be differences between the SAR levels of various phones  
and at various positions, they all meet the governmental requirements for  
safe exposure. Please note that improvements to this product model  
could cause differences in the SAR value for later products; in all cases,  
products are designed to be within the guidelines.  
Additional information on Specific Absorption Rates (SAR) can be found  
on the Cellular Telecommunications & Internet Association (CTIA) Web  
site:  
http://phonefacts.net  
or the Canadian Wireless Telecommunications Association (CWTA) Web  
site:  
http://www.cwta.ca  
1. In the United States and Canada, the SAR limit for mobile phones used by  
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The  
standard incorporates a substantial margin of safety to give additional  
protection for the public and to account for any variations in measurements.  
2. The SAR information includes the Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this product.  
191  
AIndfdoirtmioantaiolnHealth and Safety  
The U.S. Food and Drug  
Administration's Center for  
Devices and Radiological Health  
Consumer Update on Mobile Phones  
FDA has been receiving inquiries about the safety of mobile phones,  
including cellular phones and PCS phones. The following summarizes  
what is known—and what remains unknown—about whether these  
products can pose a hazard to health, and what can be done to minimize  
any potential risk. This information may be used to respond to questions.  
Why the concern?  
Mobile phones emit low levels of radio frequency energy (i.e., radio  
frequency radiation) in the microwave range while being used. They also  
emit very low levels of radio frequency energy (RF), considered non-  
significant, when in the stand-by mode. It is well known that high levels of  
RF can produce biological damage through heating effects (this is how  
your microwave oven is able to cook food). However, it is not known  
whether, to what extent, or through what mechanism, lower levels of RF  
might cause adverse health effects as well. Although some research has  
been done to address these questions, no clear picture of the biological  
effects of this type of radiation has emerged to date. Thus, the available  
science does not allow us to conclude that mobile phones are absolutely  
safe, or that they are unsafe. However, the available scientific evidence  
does not demonstrate any adverse health effects associated with the use  
of mobile phones.  
What kinds of phones are in question?  
Questions have been raised about hand-held mobile phones, the kind that  
have a built-in antenna that is positioned close to the user's head during  
normal telephone conversation. These types of mobile phones are of  
concern because of the short distance between the phone's antenna—  
the primary source of the RF—and the person's head. The exposure to  
192  
 
RF from mobile phones in which the antenna is located at greater  
distances from the user (on the outside of a car, for example) is drastically  
lower than that from hand-held phones, because a person's RF exposure  
decreases rapidly with distance from the source. The safety of so-called  
“cordless phones,which have a base unit connected to the telephone  
wiring in a house and which operate at far lower power levels and  
frequencies, has not been questioned.  
How much evidence is there that hand-held  
mobile phones might be harmful?  
Briefly, there is not enough evidence to know for sure, either way;  
however, research efforts are on-going. The existing scientific evidence is  
conflicting and many of the studies that have been done to date have  
suffered from flaws in their research methods. Animal experiments  
investigating the effects of RF exposures characteristic of mobile phones  
have yielded conflicting results. A few animal studies, however, have  
suggested that low levels of RF could accelerate the development of  
cancer in laboratory animals. In one study, mice genetically altered to be  
predisposed to developing one type of cancer developed more than twice  
as many such cancers when they were exposed to RF energy compared  
to controls. There is much uncertainty among scientists about whether  
results obtained from animal studies apply to the use of mobile phones.  
First, it is uncertain how to apply the results obtained in rats and mice to  
humans. Second, many of the studies that showed increased tumor  
development used animals that had already been treated with cancer-  
causing chemicals, and other studies exposed the animals to the RF  
virtually continuously—up to 22 hours per day.  
For the past five years in the United States, the mobile phone industry has  
supported research into the safety of mobile phones. This research has  
resulted in two findings in particular that merit additional study:  
1
In a hospital-based, case-control study, researchers looked for an  
association between mobile phone use and either glioma (a type of  
brain cancer) or acoustic neuroma (a benign tumor of the nerve  
sheath). No statistically significant association was found between  
193  
mobile phone use and acoustic neuroma. There was also no  
association between mobile phone use and gliomas when all types of  
types of gliomas were considered together. It should be noted that  
the average length of mobile phone exposure in this study was less  
than three years.  
When 20 types of glioma were considered separately, however, an  
association was found between mobile phone use and one rare type  
of glioma, neuroepithelliomatous tumors. It is possible with multiple  
comparisons of the same sample that this association occurred by  
chance. Moreover, the risk did not increase with how often the mobile  
phone was used, or the length of the calls. In fact, the risk actually  
decreased with cumulative hours of mobile phone use. Most cancer  
causing agents increase risk with increased exposure. An ongoing  
study of brain cancers by the National Cancer Institute is expected to  
1
bear on the accuracy and repeatability of these results.  
2
Researchers conducted a large battery of laboratory tests to assess  
the effects of exposure to mobile phone RF on genetic material.  
These included tests for several kinds of abnormalities, including  
mutations, chromosomal aberrations, DNA strand breaks, and  
structural changes in the genetic material of blood cells called  
lymphocytes. None of the tests showed any effect of the RF except  
for the micronucleus assay, which detects structural effects on the  
genetic material. The cells in this assay showed changes after  
exposure to simulated cell phone radiation, but only after 24 hours of  
exposure. It is possible that exposing the test cells to radiation for this  
long resulted in heating. Since this assay is known to be sensitive to  
heating, heat alone could have caused the abnormalities to occur.  
The data already in the literature on the response of the micronucleus  
2
assay to RF are conflicting. Thus, follow-up research is necessary.  
194  
FDA is currently working with government, industry, and academic groups  
to ensure the proper follow-up to these industry-funded research findings.  
Collaboration with the Cellular Telecommunications Industry Association  
(CTIA) in particular is expected to lead to FDA providing research  
recommendations and scientific oversight of new CTIA-funded research  
based on such recommendations.  
Two other studies of interest have been reported recently in the literature:  
1
Two groups of 18 people were exposed to simulated mobile phone  
signals under laboratory conditions while they performed cognitive  
function tests. There were no changes in the subjects' ability to recall  
words, numbers, or pictures, or in their spatial memory, but they were  
able to make choices more quickly in one visual test when they were  
exposed to simulated mobile phone signals. This was the only  
3
change noted among more than 20 variables compared.  
2
In a study of 209 brain tumor cases and 425 matched controls, there  
was no increased risk of brain tumors associated with mobile phone  
use. When tumors did exist in certain locations, however, they were  
more likely to be on the side of the head where the mobile phone was  
used.  
Because this occurred in only a small number of cases, the increased  
4
likelihood was too small to be statistically significant.  
In summary, we do not have enough information at this point to assure the  
public that there are, or are not, any low incident health problems  
associated with use of mobile phones. FDA continues to work with all  
parties, including other federal agencies and industry, to assure that  
research is undertaken to provide the necessary answers to the  
outstanding questions about the safety of mobile phones.  
195  
What is known about cases of human cancer  
that have been reported in users of hand-held  
mobile phones?  
Some people who have used mobile phones have been diagnosed with  
brain cancer. But it is important to understand that this type of cancer also  
occurs among people who have not used mobile phones. In fact, brain  
cancer occurs in the U.S. population at a rate of about 6 new cases per  
100,000 people each year. At that rate, assuming 80 million users of  
mobile phones (a number increasing at a rate of about 1 million per  
month), about 4800 cases of brain cancer would be expected each year  
among those 80 million people, whether or not they used their phones.  
Thus it is not possible to tell whether any individual's cancer arose  
because of the phone, or whether it would have happened anyway. A key  
question is whether the risk of getting a particular form of cancer is  
greater among people who use mobile phones than among the rest of the  
population. One way to answer that question is to compare the usage of  
mobile phones among people with brain cancer with the use of mobile  
phones among appropriately matched people without brain cancer. This  
is called a case-control study. The current case-control study of brain  
cancers by the National Cancer Institute, as well as the follow-up research  
to be sponsored by industry, will begin to generate this type of  
information.  
What is FDA's role concerning the safety of  
mobile phones?  
Under the law, FDA does not review the safety of radiation-emitting  
consumer products such as mobile phones before marketing, as it does  
with new drugs or medical devices. However, the agency has authority to  
take action if mobile phones are shown to emit radiation at a level that is  
hazardous to the user. In such a case, FDA could require the  
manufacturers of mobile phones to notify users of the health hazard and  
to repair, replace or recall the phones so that the hazard no longer exists.  
196  
Although the existing scientific data do not justify FDA regulatory actions  
at this time, FDA has urged the mobile phone industry to take a number of  
steps to assure public safety. The agency has recommended that the  
industry:  
support needed research into possible biological effects of RF of the  
type emitted by mobile phones  
design mobile phones in a way that minimizes any RF exposure to  
the user that is not necessary for device function  
cooperate in providing mobile phone users with the best possible  
information on what is known about possible effects of mobile phone  
use on human health  
At the same time, FDA belongs to an interagency working group of the  
federal agencies that have responsibility for different aspects of mobile  
phone safety to ensure a coordinated effort at the federal level. These  
agencies are:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Health and Safety Administration  
National Telecommunications and Information Administration  
The National Institutes of Health also participates in this group.  
197  
In the absence of conclusive information about  
any possible risk, what can concerned  
individuals do?  
If there is a risk from these products—and at this point we do not know  
that there is—it is probably very small. But if people are concerned about  
avoiding even potential risks, there are simple steps they can take to do  
so. For example, time is a key factor in how much exposure a person  
receives. Those persons who spend long periods of time on their hand-  
held mobile phones could consider holding lengthy conversations on  
conventional phones and reserving the hand-held models for shorter  
conversations or for situations when other types of phones are not  
available.  
People who must conduct extended conversations in their cars every day  
could switch to a type of mobile phone that places more distance between  
their bodies and the source of the RF, since the exposure level drops off  
dramatically with distance. For example, they could switch to:  
a mobile phone in which the antenna is located outside the vehicle  
a hand-held phone with a built-in antenna connected to a different  
antenna mounted on the outside of the car or built into a separate  
package  
a headset with a remote antenna to a mobile phone carried at the  
waist  
Again, the scientific data do not demonstrate that mobile phones are  
harmful. But if people are concerned about the radio frequency energy  
from these products, taking the simple precautions outlined above can  
reduce any possible risk.  
198  
Where can I find additional information?  
For additional information, see the following Web sites:  
Federal Communications Commission (FCC) RF Safety Program  
(select “Information on Human Exposure to RF Fields from Cellular and  
PCS Radio Transmitters”):  
http://www.fcc.gov/oet/rfsafety  
World Health Organization (WHO) International Commission on  
Non-Ionizing Radiation Protection (select Qs & As): http://  
www.who.int/emf  
United Kingdom, National Radiological Protection Board  
http://www.nrpb.org.uk  
:
Cellular Telecommunications Industry Association (CTIA):  
http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for Devices and  
Radiological Health:  
http://www.fda.gov/cdrh/consumer/  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant  
Brain Tumors. In: State of the Science Symposium;1999 June 20; Long  
Beach, California.  
2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other  
laboratory assays. In: Annual Meeting of the Environmental Mutagen Society;  
March 29, 1999, Washington, D.C.; and personal communication,  
unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,  
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function  
in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular  
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,  
15: 113-116, 1999.  
199  
Warranty  
Motorola Limited Warranty for  
the United States and Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its  
telephones, pagers, and consumer and professional two-way radios  
(excluding commercial, government or industrial radios) that operate via  
Family Radio Service or General Mobile Radio Service, Motorola-branded  
or certified accessories sold for use with these Products (“Accessories”)  
and Motorola software contained on CD-ROMs or other tangible media  
and sold for use with these Products (“Software”) to be free from defects  
in materials and workmanship under normal consumer usage for the  
period(s) outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products, Accessories  
and Software purchased by consumers in the United States or Canada,  
which are accompanied by this written warranty:  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and Accessories as  
defined above, unless otherwise  
provided for below.  
One (1) year from the date of  
purchase by the first consumer  
purchaser of the product unless  
otherwise provided for below.  
Decorative Accessories and  
Limited lifetime warranty for the  
Cases. Decorative covers,  
lifetime of ownership by the first  
bezels, PhoneWrap™ covers and consumer purchaser of the  
cases.  
product.  
Monaural Headsets. Ear buds  
Limited lifetime warranty for the  
and boom headsets that transmit lifetime of ownership by the first  
mono sound through a wired  
connection.  
consumer purchaser of the  
product.  
200  
   
Products Covered  
Length of Coverage  
Consumer and Professional  
Two-Way Radio Accessories.  
Ninety (90) days from the date of  
purchase by the first consumer  
purchaser of the product.  
Products and Accessories that The balance of the original  
are Repaired or Replaced.  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is longer.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and replacement of  
parts due to normal wear and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls below 80% of  
their rated capacity and batteries that leak are covered by this limited  
warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of the product resulting  
from misuse; (b) contact with liquid, water, rain, extreme humidity or  
heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of  
the Products or Accessories for commercial purposes or subjecting the  
Product or Accessory to abnormal usage or conditions; or (d) other acts  
which are not the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage  
that result from the use of Non-Motorola branded or certified Products,  
Accessories, Software or other peripheral equipment are excluded from  
coverage.  
Unauthorized Service or Modification. Defects or damages resulting  
from service, testing, adjustment, installation, maintenance, alteration, or  
modification in any way by someone other than Motorola, or its authorized  
service centers, are excluded from coverage.  
201  
Altered Products. Products or Accessories with (a) serial numbers or  
date tags that have been removed, altered or obliterated; (b) broken seals  
or that show evidence of tampering; (c) mismatched board serial  
numbers; or (d) nonconforming or non-Motorola housings, or parts, are  
excluded from coverage.  
Communication Services. Defects, damages, or the failure of Products,  
Accessories or Software due to any communication service or signal you  
may subscribe to or use with the Products Accessories or Software is  
excluded from coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to physical defects  
in the media that embodies the copy of the  
software (e.g. CD-ROM, or floppy disk).  
Ninety (90) days from  
the date of purchase.  
Exclusions  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in combination with any  
hardware or software applications provided by third parties, that the  
operation of the software products will be uninterrupted or error free, or  
that all defects in the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded from the  
internet), is provided “as is” and without warranty.  
Who is Covered?  
This warranty extends only to the first consumer purchaser, and is not  
transferable.  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or Software that does not  
conform to this warranty. We may use functionally equivalent  
202  
reconditioned/refurbished/pre-owned or new Products, Accessories or  
parts. No data, software or applications added to your Product, Accessory  
or Software, including but not limited to personal contacts, games and  
ringer tones, will be reinstalled. To avoid losing such data, software and  
applications please create a back up prior to requesting service.  
How to Obtain Warranty Service or Other  
Information?  
USA  
Phones 1-800-331-6456  
Two-Way Radios 1-800-353-2729  
Pagers 1-800-548-9954  
Canada  
TTY  
All Products 1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone number  
designated above for the product with which they are used.  
You will receive instructions on how to ship the Products, Accessories or  
Software, at your expense, to a Motorola Authorized Repair Center. To  
obtain service, you must include: (a) a copy of your receipt, bill of sale or  
other comparable proof of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if applicable; (d) the name  
and location of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF  
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
203  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE  
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR  
DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS  
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR  
INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE  
TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY  
LAW.  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation on  
the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights that vary from state  
to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for Motorola  
certain exclusive rights for copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies of the Motorola  
software. Motorola software may only be copied into, used in, and  
redistributed with, the Products associated with such Motorola software.  
No other use, including without limitation disassembly of such Motorola  
software or exercise of the exclusive rights reserved for Motorola, is  
permitted.  
204  
 
Product Registration  
Online Product Registration:  
http://www.motorola.com/warranty  
Product registration is an important step toward enjoying your new  
Motorola product. Registering helps us facilitate warranty service, and  
permits us to contact you should your product require an update or  
other service. Registration is for U.S. residents only and is not required  
for warranty coverage.  
Please retain your original dated sales receipt for your records. For  
warranty service of your Motorola Personal Communications Product  
you will need to provide a copy of your dated sales receipt to confirm  
warranty status.  
Thank you for choosing a Motorola product.  
Export Law Assurances  
This product is controlled under the export regulations of the United  
States of America and Canada. The Governments of the United States  
of America and Canada may restrict the exportation or re-exportation  
of this product to certain destinations. For further information contact  
the U.S. Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
RF Energy Interference  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device may not cause  
harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
205  
 
answering a push to talk  
(PTT) call 22  
datebook  
A
accessories  
optional 10, 110, 140,  
160, 162,  
166  
standard 17  
accessory connector port  
active line indicator  
defined 25  
illustration 23  
Add Digits feature 88  
alarm 105, 107  
alert  
1
88  
auto PIN dial 82  
creating 130  
defined 128  
reminders, turning  
on/off 135  
selecting 128–129  
setting 121  
B
backlight 83  
banner text 82  
battery  
car kit charger time 165  
charging 18–19  
extending battery life  
26, 28, 83,  
turning off 54  
analog signal indicator  
defined 24  
illustration 23  
animation  
84  
installing 17–18  
level indicator 19, 23,  
25  
inserting 126  
managing 103–104  
menu 84  
screensaver 104, 120,  
158  
meter 79  
block cursor, defined 64  
browse text mode 65  
browser. See micro-browser  
storing 119  
206  
button  
push to talk (PTT) 27,  
61  
speakerphone  
volume 61  
1
volume control 1, 27  
C
calculator 147–149  
calendar. See datebook  
call  
adding digits after  
phonenumber  
88  
alert, creating 130  
alert, selecting  
128–129  
alert, turning off 54  
answer options 80  
answering 22  
call waiting 58  
calling card 96  
canceling 55  
datebook, opening 59  
deleting 87–88  
dialed calls list 57, 59,  
87  
unanswered phone call  
53  
voice dial 57  
Call Failed message 52  
call timers 89–91  
call waiting 58  
caller ID 53  
calling card call 96  
calling line identification.  
See caller ID  
dialing a recent call  
87–88  
emergency number 54  
ending 22  
in-call timer 80  
207  
car kit  
automatic answer 163  
automatic hands-free  
163  
charger time 165  
power-off delay 164  
reminders 107  
clock 23  
codes  
changing 172  
defined 27  
defined 24  
default 21, 172  
forgetten  
code/passwor  
173  
d
computer  
display  
synchronizing data 102  
contrast, display 84  
convertible covers 19–20  
currency converter 149  
cursor 64  
contrast 84  
described 23–25  
greeting 82  
idle display 23  
illustration 23  
language 84  
D
data call 166  
date, setting 82  
datebook  
zoom setting 83  
zooming in/out 25  
drafts folder 76  
DTMF tones 59, 84, 88,  
184  
adding an event 107  
alarm 107  
calendar 105  
changing event  
information  
108  
copying an event 108  
day view 106  
deleting an event 109  
208  
E
G
earpiece  
games 150  
illustration  
volume, adjusting 27  
email  
sending 98, 122  
storing address 93  
emergency number 54  
end key 1, 22  
ending a call 22  
Enter Unlock Codemessage  
173, 175  
event alert 128–129  
exchange rate, calculating  
149  
external device,  
synchronizing data 102  
external display 28  
1
greeting, display 82  
H
automatic call routing  
speakerphone, turn  
on/off 59  
headset  
automatic answer 163  
FM Stereo Radio  
Headset 78,  
F
factory settings, resetting  
84–85  
110  
use with external  
display 28  
flashing cursor, defined 64  
flip  
headset jack  
1
external display 28  
I
open to answer call 80  
turning the phone on 21  
FM Stereo Radio Headset  
78, 110  
idle display, defined 23  
illustration 61  
in use indicator  
defined 24  
illustration 23  
inbox, text message 116  
in-call timer 80  
Incoming Call message 53  
209  
incoming phone call,  
canceling 55  
indicators  
K
key  
power 1, 21  
active line 23, 25  
battery level 19, 23, 25  
digital/analogsignal 23,  
24  
in use 23, 24  
scroll 1, 61  
location privacy 23  
loud ring style 25, 128  
menu 23, 25  
message waiting 23,  
24, 117  
volume, setting 130  
missed call 53  
push to talk (PTT) 23,  
24  
ring style 23, 25, 128  
roam 24  
signal strength 23, 24  
silent alert 25  
silent ring style 25, 128  
soft ring style 25, 128  
vibrate and ring style  
25, 128  
L
language, setting 84  
left soft key  
customizing 157  
functions 1, 23, 61  
location privacy indicator 23  
location, sending to network  
159  
vibrate style 25, 128  
voice message waiting  
24, 114, 115  
lock  
applications 80  
phone 174  
voice name 92  
voice recordings 143  
lock application feature 80  
Internal  
1
iTAP software 70–74  
210  
loud ring style indicator 25,  
128  
Voice Record Menu 140  
Low Battery message 24,  
25  
menu indicator  
menu key 1, 10, 25, 61  
message  
M
making 39  
master clear 85  
master reset 84  
Memory is Full! message  
117  
deleting, text 117–119  
dialing number from 56  
drafts folder 76  
message 116  
locking, text 117–119  
outbox 76, 127  
picture 119, 126  
quick note 125  
reading, text 117–119  
receiving, text 117  
reminders, receiving  
117  
reminders, turning  
on/off 135  
menu  
Browser Menu 146  
Calculator Menu 147  
Datebook Menu105  
Dialing Menu 56 89  
entering text 6365–74  
features 75–86  
,
106  
,
Inbox Menu 119  
language, setting 84  
Last Calls Menu 88  
lists 62  
locking applications 80  
My Tones Menu 134  
navigating 10, 61  
personalizing 156  
Phonebook Menu 92  
Quick Note Menu 126  
rearranging features  
156  
sending 57, 122  
sound 119, 126  
status 127  
text 116–127  
voicemail 113–115  
211  
message waiting indicator  
defined 24  
optional accessory, defined  
10  
displayed 117  
illustration 23  
outbox 76, 127  
micro-browser 145  
P
microphone  
1
phone  
missed call indicator 53  
missed call, dialing 57  
Missed Calls message 53  
muting a call 59  
active line indicator 25  
alert, turning off 54  
159  
codes 172  
erase user-entered  
information 85  
feature specifications  
60, 79  
my number  
3
my telephone number 59  
my telephone/PTT number  
78  
my tones 130  
My Tones Menu 134  
N
network settings 85  
notepad  
defined 89  
flip 21  
entering digits 89  
retrieving digits 89  
numeric text mode 65  
information 60  
location 159  
locking 174  
reset all options 84  
security code 172  
specifications 60, 79  
turning on/off 21  
unlock code 21, 172,  
173  
O
one-touch dial  
defined 56  
using 56  
voicemail number 56  
unlocking 21, 174  
212  
phone call  
answering 22  
phone number  
active line indicator 25  
active phone line,  
changing 78  
entry name 92  
92  
adding digits after 88  
attaching to prefix digits  
56  
attaching two numbers  
88  
long numbers, storing  
99–100  
one-touch dial 56  
56  
redialing 52  
ringer ID,  
sending text message  
to 57  
activating/dea  
ctivating 129  
storing in phonebook  
93–95  
ringer ID, defined 95,  
129  
viewing your own  
voice dial 57  
phone/PTT number  
3
ringer ID, setting 95  
sending an email  
98–99  
seeing your own 59  
viewing your own 78  
phonebook  
sorting entries 101  
speed dial number 92,  
94  
attaching two numbers  
88  
speed dial number,  
defined 55  
deleting an entry 101  
speed dial, using 55  
storing an entry 93–95  
213  
synchronizing 168  
synchronizing entries  
102  
voice name entry  
97–98  
voice name indicator 92  
speakerphone 33  
cancel incoming 51  
private 30  
list  
picture  
inserting 126  
managing 103–104  
screensaver 104, 120,  
158  
storing 119  
PIN code  
sorting 31  
dialing automatically 82  
storing with phonebook  
entry 96  
viewing 31  
power  
1
push to talk (PTT) indicator  
defined 24  
power key 1, 21  
power/end key 61  
predictive text entry 70–74  
PTT/phone number, viewing  
your own 78  
illustration 23  
push to talk (PTT) number  
seeing your own 59  
push to talk (PTT)/telephone  
push to talk (PTT)  
basic instructions 37  
button 1, 61  
number, viewing your own  
3
Q
quick note 116, 125  
call tones 34  
calling states 34  
calls 30, 39  
answering 48  
214  
ringer  
volume, setting 130  
R
radio 110  
received calls list 57, 59, 87  
recent calls 87  
recording, voice 139  
redial  
automatic redial 52–53  
busy number 52  
reminders  
defined 95, 129  
datebook 107  
defined 135  
text message 117  
turning on/off 135  
restricting calls 175–176  
right soft key  
customizing 157  
functions 1, 23, 61  
ring alert  
S
158  
scroll feature 83  
scroll key 1, 61  
security code 172  
send key 1, 21, 22, 87  
short message service. See  
text message  
creating 130  
selecting 128–129  
turning off 54  
shortcuts  
ring style  
creating 136–137  
standard 136  
using 138  
customizing 128–130  
defined 128  
indicators 25, 128  
setting 128  
signal strength indicator  
defined 24  
ring style indicator  
defined 25, 128  
illustration 23  
illustration 23  
silent alert indicator 25  
215  
silent ring style indicator 25,  
128  
SMS. See text message  
soft keys  
symbol text mode 69–70  
T
customizing 157  
functions 23, 61  
tap method text entry 66–68  
telephone/PTT number,  
text  
illustration  
labels 23  
1
soft ring style indicator 25,  
128  
sound  
browse mode 65  
65  
flashing cursor 64  
iTAP software  
predictive text  
entry 70–74  
numeric mode 65  
symbol chart 70  
symbol mode 69–70  
tap method 66–68  
inserting 126  
setting as alert tone  
121  
storing 119  
speakerphone  
settings 82  
turn on/off 33  
speakerphone, turn on/off  
59  
speed dial  
changing number 94  
number, defined 55  
sorting phonebook  
entries by 101  
using 55  
standby time 26  
status light 1, 26, 83  
storing a call 87–88  
216  
text message  
animation 119–121,  
U
126  
defined 116  
deleting 117–119  
dialing number from 56  
drafts folder 76  
V
inbox setup 116  
locking 117–119  
outbox 76  
picture 119–121, 126  
quick note 125  
reading 117–119  
receiving 117  
reminders 117  
indicator 25, 128  
vibrate ring style  
setting 128  
vibrate style  
indicator 25, 128  
voice dial  
sending 57, 122  
sound 119–121, 126  
status 127  
dialing a number 57, 99  
recording voice name  
97–98  
text mode, changing 65  
three-way call 58  
time, setting 82  
voice key  
dialing a number 57  
timers 89–91  
functions  
1
travel charger, using 18  
TrueSync 102, 168  
TTY device 160–162  
recording a voice name  
98  
recording your voice  
139  
voice message waiting  
indicator 24, 114, 115  
217  
voice name  
defined 97  
volume  
earpiece 27  
phonebook indicator 92  
recording 97–98  
keypad 130  
ringer 27, 130  
voice record 139  
voice shortcut  
creating 136–137  
defined 136  
using 138  
voicemail  
volume buttons 1, 27, 61  
W
wait character 96  
warranty 200–204  
Web pages 145  
Z
dialing with one-touch  
dial 56  
reminders, turning  
on/off 135  
zoom setting 83  
zooming in/out 25  
using 113–115  
218  
Wireless Phone Safety  
Tips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you  
the powerful ability to communicate by voice—  
almost anywhere, anytime, wherever wireless  
phone service is available and safe conditions allow.  
But an important responsibility accompanies the  
benefits of wireless phones, one that every user  
must uphold.  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
1
Get to know your Motorola wireless phone and its  
features such as speed dial and redial. If available,  
these features help you to place your call without taking  
your attention off the road.  
219  
 
2
3
When available, use a hands-free device. If possible,  
add an additional layer of convenience to your wireless  
phone with one of the many Motorola Original™ hands-  
free accessories available today.  
Position your wireless phone within easy reach. Be  
able to access your wireless phone without removing  
your eyes from the road. If you receive an incoming call  
at an inconvenient time, if possible, let your voice mail  
answer it for you.  
4
5
Let the person you are speaking with know you are  
driving; if necessary, suspend the call in heavy  
traffic or hazardous weather conditions. Rain, sleet,  
snow, ice, and even heavy traffic can be hazardous.  
If you receive an incoming call at an inconvenient  
time do not take notes or look up phone numbers  
while driving. Jotting down a “to do” list or going  
through your address book takes attention away from  
your primary responsibility—driving safely.  
6
7
Dial sensibly and assess the traffic; if possible,  
place calls when you are not moving or before  
pulling into traffic. Try to plan calls when your car will  
be stationary. If you need to make a call while moving,  
dial only a few numbers, check the road and your  
mirrors, then continue.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make people  
you are talking with aware you are driving and suspend  
conversations which have the potential to divert your  
attention away from the road.  
220  
8
9
Use your wireless phone to call for help. Dial 9-1-1 or  
other local emergency number in the case of fire, traffic  
accident or medical emergencies.*  
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime in  
progress or other serious emergency where lives are in  
danger, call 9-1-1 or other local emergency number, as  
you would want others to do for you.*  
10 Call roadside assistance or a special  
non-emergency wireless assistance number when  
necessary. If you see a broken-down vehicle posing no  
serious hazard, a broken traffic signal, a minor traffic  
accident where no one appears injured, or a vehicle you  
know to be stolen, call roadside assistance or other  
special non-emergency wireless number.*  
* Wherever wireless phone service is available.  
221  
Check the laws and regulations on the use of  
wireless telephones and their accessories in the  
areas where you drive. Always obey them. The  
use of these devices may be prohibited or  
restricted in certain areas.  
For more information,  
please call  
1-888-901-SAFE  
or visit the  
CTIA Web site at  
www.wow-com.com™  
222  
motorola.com  
8988485L61-0  

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