Motorola StarTAC ST7762 User Manual

Welcome  
Thank you for choosing Motorola—a global leader in  
communications technology.  
All Motorola phones are designed and manufactured  
in the United States to meet Motorola’s exacting specifications  
and world-class quality standards. During development,  
our laboratory testing team took the durable Digital StarTAC®  
phone through its paces. They cooked it, steamed it, shook it,  
shocked it, dusted it, and dropped it—and the phone still  
worked! We are confident that the one you purchased will meet  
your own exacting standards.  
Thank you for choosing Motorola, and we hope you enjoy your  
Digital StarTAC wireless phone!  
1
Guide Overview  
Using Memory  
Read “Using Memory,” beginning on page 36, and we will  
explain how to make the most of your new phone’s internal  
Phone Book. You will save time with dialing shortcuts and  
memory features that make it easy to place quick calls.  
Using Messaging  
This Digital StarTAC® phone supports optional messaging  
*
services, like Caller ID , which allows you to see who is calling  
before you answer. It can even receive alphanumeric messages  
just like a pager and tell you when you have Voice Mail. Turn to  
page 48 to begin “Using Messaging.”  
The Works  
When you are ready to learn the advanced features of your new  
phone, turn to page 56 for “The Works.” We will explain  
everything from navigating the menu system to electronically  
locking your phone.  
So relax!  
Let us show you what your  
Digital StarTAC phone can do!  
Contact your Service Provider for availability.  
*
3
Contents  
Introduction  
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Getting Started  
Package Content Options . . . . . . . . . . . . . . . . . . . . . . 10  
Introduction to Batteries. . . . . . . . . . . . . . . . . . . . . . . 12  
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Phone Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using the Smart Button . . . . . . . . . . . . . . . . . . . . . . . 21  
The Basics  
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . 22  
Reading the Indicators . . . . . . . . . . . . . . . . . . . . . . . . 24  
Placing and Ending Calls. . . . . . . . . . . . . . . . . . . . . . 28  
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Redialing Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Your Phone & Its Shortcuts . . . . . . . . . . . . . . . . . . . . 34  
Using Memory  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Making the Most of Memory . . . . . . . . . . . . . . . . . . . 37  
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Recalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Using Calling Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
4
Using Messaging  
Contents  
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Viewing Your Caller IDs . . . . . . . . . . . . . . . . . . . . . . . .50  
Checking Your Voice Mail . . . . . . . . . . . . . . . . . . . . . .52  
Reading Your Messages . . . . . . . . . . . . . . . . . . . . . . . .54  
The Works  
Introducing the Menu Features. . . . . . . . . . . . . . . . . .56  
The Internal Phone Book . . . . . . . . . . . . . . . . . . . . . .58  
Store and recall numbers  
Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Monitor the length of your calls  
Setting Tone Controls. . . . . . . . . . . . . . . . . . . . . . . . . .72  
Adjust your phone’s tone controls  
Lock/Security Features. . . . . . . . . . . . . . . . . . . . . . . . .78  
Control access to your phone  
Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86  
Personalize your phone’s operation  
Reference Information  
Accessory Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . .98  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .101  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110  
5
Safety Information  
Your wireless handheld portable telephone is a low power radio  
transmitter and receiver. When it is ON, it receives and also sends out  
radio frequency (RF) signals.  
Exposure  
to Radio  
Frequency  
Signals  
In August 1996, the Federal Communications Commissions (FCC)  
adopted RF exposure guidelines with safety levels for hand-held  
wireless phones. Those guidelines are consistent with the safety  
standards previously set by both U.S. and international standards  
bodies:  
*
ANSI C95.1 (1992)  
NCRP Report 86 (1986)*  
ICNIRP (1996)*  
Those standards were based on comprehensive and periodic  
evaluations of the relevant scientific literature. For example, over  
120 scientists, engineers, and physicians from universities,  
government health agencies, and industry reviewed the available  
body of research to develop the ANSI Standard (C95.1).  
The design of your phone complies with the FCC guidelines (and  
those standards).  
Antenna  
Care  
Use only the supplied or an approved replacement antenna.  
Unauthorized antennas, modifications, or attachments could  
damage the phone and may violate FCC regulations.  
Phone  
Operation  
Normal Position:  
Hold the phone as you would any other telephone, with the antenna  
pointed up and over your shoulder.  
Tips on Efficient Operation:  
For your phone to operate most efficiently:  
Extend your antenna fully.  
Do not touch the antenna unnecessarily when the phone is in use.  
Contact with the antenna affects call quality and may cause the  
phone to operate at a higher power level than otherwise needed.  
American National Standards Institute; National Council on Radiation Protection  
and Measurements; International Commission on Non-Ionizing Radiation Protection  
*
6
 
Safety Information  
Caution:All batteries can cause property damage, injury or burns if Batteries  
a conductive material, such as jewelry, keys or beaded chains,  
touches exposed terminals. The material may complete an electrical  
circuit and become quite hot. To protect against such unwanted  
current drain, exercise care in handling any charged battery,  
particularly when placing it inside your pocket, purse or other  
container with metal objects. When the battery is detached from the  
phone: your battery is packed with a protective cover.; please use this  
cover for storing your battery when not in use.  
Check the laws and regulations on the use of wireless telephones in Driving  
the areas where you drive. Always obey them. Also, if using your  
phone while driving, please:  
Give full attention to driving–driving safely is your first responsibility;  
Use hands-free operation, if available;  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
Most modern electronic equipment is shielded from RF signals.  
However, certain electronic equipment may not be shielded against  
the RF signals from your wireless phone.  
Electronic  
Devices  
Pacemakers  
The Health Industry Manufacturers Association recommends that a  
minimum separation of six (6”) inches be maintained between a  
handheld wireless phone and a pacemaker to avoid potential  
interference with the pacemaker. These recommendations are  
consistent with the independent research by and recommendations  
of Wireless Technology Research.  
Persons with pacemakers:  
Should ALWAYS keep the phone more than six inches from their  
pacemaker when the phone is turned ON;  
Should not carry the phone in a breast pocket;  
Should use the ear opposite the pacemaker to minimize the poten-  
tial for interference.  
If you have any reason to suspect that interference is taking place,  
turn your phone OFF immediately.  
7
Safety Information  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids.  
In the event of such interference, you may want to consult your  
hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if they are adequately  
shielded from external RF energy. Your physician may be able to  
assist you in obtaining this information.  
Turn your phone OFF in health care facilities when any regulations  
posted in these areas instruct you to do so. Hospitals or health care  
facilities may be using equipment that could be sensitive to external  
RF energy.  
Vehicles  
RF signals may affect improperly installed or inadequately shielded  
electronic systems in motor vehicles. Check with the manufacturer  
or its representative regarding your vehicle. You should also consult  
the manufacturer of any equipment that has been added to your  
vehicle.  
Posted Facilities  
Turn your phone OFF in any facility where posted notices so require.  
Aircraft  
FCC regulations prohibit using your phone while in the air. Switch  
OFF your phone before boarding an aircraft.  
8
Safety Information  
To avoid interfering with blasting operations, turn your phone OFF Blasting  
Areas  
when in a “blasting area” or in areas posted: “Turn off two-way  
radio.” Obey all signs and instructions.  
Turn your phone OFF when in any area with a potentially explosive  
atmosphere, and obey all signs and instructions. Sparks in such  
areas could cause an explosion or fire resulting in bodily injury or  
even death.  
Areas with a potentially explosive atmosphere are often, but not  
always, clearly marked. They include fueling areas such as gasoline  
stations; below deck on boats; fuel or chemical transfer or storage  
facilities; areas where fuel odors are present, i.e. if a gas/propane  
leak occurs in a car or home; areas where the air contains  
chemicals or particles, such as grain, dust, or metal powders; and  
any other area where you would normally be advised to turn off  
your vehicle engine.  
Potentially  
Explosive  
Atmospheres  
An air bag inflates with great force. DO NOT place objects, including Vehicles  
Equipped  
with Air  
Bags  
both installed or portable wireless equipment, in the area over the  
air bag or in the air bag deployment area. If in-vehicle wireless  
equipment is improperly installed and the air bag inflates, serious  
injury could result.  
Your wireless radiotelephone is designed for excellent durability  
under normal use conditions. Protect your wireless telephone from  
water damage that could result from spills or excessive exposure to  
rain. Never submerge your wireless phone.  
Equipment  
Care  
Cleaning of this product should only be done with a damp cloth.  
The use of chemical cleaners may harm the finish and integrity of  
the radio housing and is not recommended.  
Cleaning  
the Phone  
9
 
Getting Started  
Package Content Options  
The Digital StarTAC® phone comes equipped with a standard  
battery and an AC Adapter to get you up and running. An  
exciting line of accessory options, now smaller and lighter than  
ever, can customize your wireless package for maximum  
performance and portability.  
Slim Main Battery  
with Battery Cover  
07/07/98  
ital  
Dig  
def  
3
1menu  
4 batt  
abc  
2
mute  
mno  
5 lock  
jkl  
6
ghi  
vib  
wxyz  
9
v
tu  
8
pqrs  
7
opr  
0
SEND  
END  
CLR  
STO  
FCN  
RCL  
Standard Main Battery  
with Battery Cover  
Digital StarTAC Phone  
Slim Auxiliary Battery  
with Battery Cover  
10  
   
Package Content Options  
Holster  
Cigarette Lighter  
Adapter  
AC Adapter  
Headset  
Desktop Charger  
(AC Adapter required)  
Your phone and accessories may not look exactly as pictured.  
11  
Introduction to Batteries  
Each battery is shipped in an uncharged state with a protective  
cover on it. Before you can use your phone, you will need to  
remove the cover from the battery and charge it.  
Battery Covers  
It is a good idea to save the protective cover to store and carry the  
battery when not in use. The cover prevents objects from  
touching the battery terminals, thereby reducing the risk of  
injury or damage from a short circuit.  
Removing the Main Battery Cover  
Press In Press in the release latch.  
1.  
Latch  
Remove Rotate the batter upward and lift it out of  
2.  
Battery  
the cover.  
2.  
Release Latch  
1.  
Attaching the Main Battery Cover  
Lower  
Side  
Lower the side, opposite the release latch,  
into the cover.  
1.  
Click  
Latch  
Drop the side with the release latch down  
until the latch clicks.  
2.  
1.  
2.  
12  
 
Introduction to Batteries  
Removing the Auxiliary Battery Cover  
Dislodge Hold the auxiliary battery securely with one  
1.  
Cover  
hand. With your other hands thumb, push up  
on the bottom of the cover.  
Remove Continue to push up until the cover slides free  
2.  
Battery  
of the pins on the bottom of the battery and  
swing the cover outward.  
2.  
1.  
Attaching the Auxiliary Battery Cover  
Insert  
Point  
Slide the covers narrow end into the small  
grooved hook on the top of the auxiliary battery.  
1.  
Secure  
Cover  
Push the cover firmly so the base slides past  
the pins on the auxiliary battery, and release.  
2.  
Hook  
1.  
2.  
Pins  
13  
 
Installing Batteries  
Main Battery Installation  
To install a battery:  
Insert  
Toe  
Place the side of the battery opposite the  
release latch into the compartment.  
1.  
1.  
Snap  
Heel  
Press the side with the release latch down  
until you hear it click into place.  
2.  
2.  
Main Battery Removal  
To remove a battery:  
Turn OFF If another battery is not attached, press and  
1.  
2.  
Phone  
hold ¡ to turn your phone OFF.  
Remove Pull the release latch back toward the battery  
Tip:  
If you have a  
Battery and lift the battery out.  
charged auxiliary  
battery attached  
to your phone,  
you can remove  
and change your  
main battery at  
any time – even  
during a call.  
Release Latch  
14  
 
Installing Batteries  
Auxiliary Battery Installation  
The auxiliary battery clips onto the back of your phone.  
Place  
Hook  
Place the hook located on the narrow end of  
the battery into the slot on the back of the  
phone.  
1.  
2.  
3.  
Pull  
Battery  
Down  
Pull the battery down and slide the battery  
pegs over the bottom of the phone.  
Release Once the battery clears the bottom of the  
Battery  
phone, release it. Make sure that the pegs fit  
securely into place.  
1.  
2.  
3.  
Auxiliary Battery Removal  
To remove the auxiliary battery:  
Pull  
Battery  
Down  
Pull the battery down until the pegs come  
free, and pull the base away from the phone.  
1.  
Tip:  
If you have a  
charged main  
battery attached  
to your phone,  
you can remove  
and change your  
auxiliary battery  
at any time – even  
during a call.  
Remove Lift the batterys hook out of the slot on the  
Battery  
2.  
back of the phone.  
2.  
1.  
15  
 
Charging Batteries  
Using the Internal Rapid Charger  
Believe it or not, there is a battery charger built right into your  
phone! To make use of the internal charger, you will need one of  
the three available adapters, either a standard AC Adapter, a  
*
rapid rate AC Adapter, or a cigarette lighter adapter.  
Keep in mind: When the internal charger is in use and the  
phone is ON, you can still place and receive calls. However,  
talking on the phone requires energy, so your phone may not  
charge while the call is in progress.  
Attach  
Plug the AC or cigarette lighter adapter into  
1.  
Adapter the accessory connector on the bottom of  
to Phone your phone as shown, with the release tab  
facing up.  
Plug In  
Plug the adapter into the appropriate  
2.  
Adapter power source.  
7 pqrs  
opr  
0
SEND  
CLR  
STO  
END  
RCL  
FCN  
H
S
U
P
Keep in mind: In some cars, the ignition must be ON to use  
the cigarette lighter.  
Check with your dealer for availability of the adapters.  
*
16  
   
Charging Batteries  
The Battery Indicator  
In the upper right corner of your phone’s display, there is a  
battery indicator filled with three segments. The more segments  
you see, the greater the charge.  
The border of the battery icon will flash during charging.  
When both batteries are fully charged, the battery icon will  
stop flashing and become solid.  
Low  
High  
Battery Storage and Disposal  
To prolong the life of batteries, avoid exposing them to  
temperatures below -10°C (14°F) or above 45°C (113°F). It is a  
good idea to take your phone with you when you leave your car.  
Never dispose of batteries in fire.  
Caution: To prevent injuries or burns, do not allow metal  
objects to contact or short circuit the battery terminals.  
Expert Performance (E•P®)Charging System  
The E•P system enables your phone’s built-in charger to  
communicate with installed batteries and tailor its charging  
cycle to optimize performance. If you see Invalid Battery  
when you power up the phone, the built-in charger is not able to  
communicate with the battery and cannot charge it. There are  
several possible reasons for this message. The most likely one is  
that the battery is not a Motorola original and it does not have  
the appropriate E•P technology. We recommend that you use  
only Motorola original batteries and accessories and that you  
store your batteries in their protective covers when not in use.  
17  
   
Charging Batteries  
Using the Desktop Charger  
The Desktop Charger’s front pocket can charge batteries while  
they are attached to your phone, and the rear pocket can charge  
batteries separately.  
If you have a Desktop Charger:  
Attach  
Plug the AC Adapter into the back of the  
1.  
2.  
3.  
&
Adapter charger, with the release tab facing up.  
Plug In Plug the other end of the AC Adapter into a  
Adapter wall socket.  
Insert  
Phone  
Insert the phone into the front pocket with a  
main and/or auxiliary battery attached.  
Insert  
Battery  
If you like, insert a main or auxiliary battery  
into the rear pocket.  
P U S H  
Rear Pocket  
Front Pocket  
Note: If two or three batteries are loaded in the charger, the  
batteries will charge one at a time. The main battery attached to  
the phone will charge first, the attached auxiliary second, and  
the battery in the rear pocket last.  
18  
   
Charging Batteries  
Desktop Charger Indicators  
The three LED indicators on the left front of the Desktop Charger  
let you know the current state of any charging batteries. The first  
light provides information on the main battery attached to the  
phone, the second on the attached auxiliary battery, and the  
third on any battery loaded in the rear pocket.  
Red means the battery is charging.  
Flashing yellow means the battery is waiting to be charged.  
Green means the battery is charged within 90% of its capacity  
and can be used. An additional hour of charging will bring  
your battery up to 100% capacity.  
Flashing red means the battery is damaged and cannot be  
charged.  
Desktop Charger Charging Times  
The time it takes for your battery to obtain a full charge is  
affected by a variety of factors, including:  
Temperature Batteries should be at or near room tempera-  
ture when charging. To prolong battery life and charge  
capacity, avoid exposing your batteries to temperatures below  
-10°C (14°F) or above 45°C (113°F). It is a good idea to take  
your phone with you when you leave your car.  
Inactivity New batteries, or batteries that have been stored  
for long periods of time, may not rapid charge properly. In  
these instances, the battery requires an overnight charge.  
Extended Usage Over extended periods of time, batteries  
gradually wear down and require longer charging times.  
This is normal. If you charge your battery regularly and  
notice a decrease in talk-time or an increase in charging  
time, then it is probably time to purchase a new battery.  
19  
   
Phone Overview  
Function Keys  
¡
ø
Turns the phone your ON and OFF.  
Opens messaging menus.  
Acts as a “shift” key to access the secondary  
functions of other keys.  
ƒ
¬
Ç
º
Recalls phone numbers from memory.  
Stores phone numbers into memory.  
Clears characters from the screen.  
Ends phone calls and exits the menu.  
Places or answers calls. Your phone will have one  
of these two keys.  
æ
ª
Can be used to scroll through memory entries  
and menu features.  
«
»
Alphanumeric Display Displays your input from the keypad,  
information recalled from memory, and other messages.  
Microphone Positioned for convenient conversation.  
Retractable Antenna Extend for best performance.  
Earpiece Ultra-compact phone speaker.  
Headset Jack Provides the connection for an optional headset.  
Accessory Connector Provides the connection for an  
external power supply.  
q
Z
Volume Keys Represented in this manual by and , these  
keys adjust keypad, earpiece, and ringer volume. They also scroll  
up and down through memory locations and menu features.  
20  
     
Using the Smart Button  
When in doubt, press the Smart Button! Easily recognized in this  
A
User’s Guide by and in your phone’s display by § – the handy  
Smart Button puts a variety of functions at your fingertip.  
07/07/98  
The Smart Button  
Digital  
1menu  
2
abc  
3
def  
Use the Smart Button’s fingertip convenience for:  
Opening the Quick Menu  
A
shortcuts to your phone’s most popular features. See page 34.  
Opening Your Phone Book  
A
Press twice to open the Phone Book with your names and  
Entering the Menu System  
A
Press ƒ then press to enter your phone’s menu system.  
See page 56 for information on navigating the menu system.  
Selecting Items in the Menu  
The primary use of the Smart Button is to select. Whenever the  
A
phone offers you a choice, such as setting a ringer style, press  
to select. You will see: Press § to Select.  
Turning Features ON and OFF  
A
Press to toggle ON and OFF many menu features, like the call  
timers (pg. 66). You will see: Press § to Toggle.  
Placing and Ending Calls  
A
Press & hold to place a call when the number you want to  
A
call is on the display. Press & hold again to end a call. See  
page 28 for information on placing and ending calls.  
21  
 
The Basics  
The next few pages will introduce you to the basic features of  
your phone. In the chapters that follow, we will explain every  
one of your phone’s features, including storing names and  
numbers, using the call timers, locking the phone, and more.  
Turning Your Phone On  
Follow these steps to turn your phone ON:  
Extend  
Antenna performance.  
Extend the antenna completely for best  
1.  
2.  
3.  
Open  
Phone  
Open the phone to expose the keypad.  
Turn ON Press ¡ once to turn the phone ON.  
Phone  
What you will see:  
Each time you turn your phone ON, it performs a short self-test  
to make sure it is operational and then it scans for service. While  
the phone scans, the display reads:  
22  
   
Turning Your Phone On  
CDMA Digital  
When your phone finds a CDMA digital system, you will see the  
time and date, the  
icon, and either Readyor the  
personalizable banner (if programmed).  
07/07/98  
Standby Mode  
To conserve energy, your phone enters standby mode and turns  
off the backlight when you have not touched a key for a few  
seconds. The backlight will come back on as soon you press a  
key or open the phone. If you like, you can choose how long the  
backlight remains ON. See page 94.  
Turning Your Phone OFF  
Turn OFF Press and hold ¡ to turn the phone OFF.  
Phone  
23  
Reading the Indicators  
1
2
3
4
10  
5
6
7
8
9
Signal Strength (1)  
Displays the strength of the connection between your phone and  
the digital network.  
Strong  
Weak  
Clock (2)  
When your phone is on a CDMA digital network, the display  
shows the current time and date. Wherever you are, you will have  
the correct local time. You can set your clock for 12- or 24-hour  
format. See page 95 for more information.  
Battery Level (3)  
The three bar segments on the phone’s Battery Level Indicator  
show the amount of charge remaining in your battery. The more  
bar segments you see, the higher the charge. If your battery is  
low, the phone alerts you in three ways:  
High  
Low  
No bar segments on the indicator will be highlighted.  
Low Battery will appear on your display.  
A hi-lo tone will sound periodically.  
If you ignore these warnings, the phone will automatically turn  
itself OFF when the battery is exhausted. At this point, you  
should charge the battery or insert a new battery.  
Digital (4)  
Indicates you are receiving a digital signal.  
24  
         
Reading the Indicators  
In Use (5)  
Appears when a call is in progress.  
Roam (6)  
Lights up when your phone accesses a digital wireless  
service outside of your home system. When you leave your  
wireless Service Area, your phone roams (seeks another CDMA  
wireless system).  
No Service (7)  
Appears when calls cannot be placed or received from your  
location.  
Caller ID/Message (8)  
Appears when you receive a Caller ID or alphanumeric  
*
message. It will disappear after you have viewed the Caller ID or  
read the message.  
Voice Mail (9)  
Indicates that you have received a Voice Mail message in  
your Voice Mailbox. It will disappear after you have listened  
to the message.  
When you select one of the VibraCall® Alert combinations (see  
page 75), the following indicators appear in the display:  
VibraCall On (10)  
Indicates that your phone’s ringer is turned OFF and the  
VibraCall Alert is ON.  
Silent Mode (10)  
Indicates that all of your phone’s tones are silenced and the  
VibraCall Alert is ON.  
Vibrate Then Ring (10)  
Indicates that both the ringer and VibraCall Alert are ON.  
Contact your Service Provider for availability.  
*
25  
             
Reading the Indicators  
Detailed Battery Level Reading  
Press ƒ then press .  
The bar graph in the display represents the battery level. The  
higher the graph, the closer the battery is to full charge.  
Full Charge  
Low Charge  
If you are using an auxiliary battery with the main battery, the  
display will indicate which one is in use.  
Important:If the phone is being powered externally–from the  
cigarette lighter adapter for example–you will see:  
26  
 
Reading the Indicators  
Service Light  
The Service Light is on top of your phone and lights up when  
your phone is ON. The color it flashes depends on your phone’s  
current state of service. Please read the chart below to learn how  
to understand your phone’s state of service at a glance.  
Service Light  
Red & Green,  
alternating  
Incoming call or message  
Green, flashing  
Red, flashing  
In Service: home type system  
No Service  
Yellow, flashing slow  
Roaming: home type system  
Yellow, flashing fast  
Roaming: non-home type system  
Note:If you would like to increase your phone’s standby-time,  
you can turn the Service Light OFF. See page 95.  
27  
   
Placing and Ending Calls  
Placing a Call  
Extend  
Antenna performance.  
Extend the antenna completely for best  
1.  
2.  
3.  
Open  
Phone  
Open the phone to expose the keypad.  
If necessary, press ¡ to turn the phone ON.  
Enter  
Enter the number you want to call,  
Number for example: 555-1212.  
Correct  
Errors  
Press Ç to erase one digit at a time if you  
make a mistake. Press & hold Ç to erase  
the entire entry and start again.  
Tip:  
If you press  
Place  
Call  
Press æ (or ª) to place the call.  
4.  
æ
or  
(or ª) with-  
out entering a  
number, your  
phone will dial  
the last number  
entered.  
A
Press & hold until you hear a high tone.  
You will see: Calling 555-1212.  
You can dial phone numbers with up to 32 digits, but only the  
last twenty-four digits will appear in the display.  
Press to see the rest of the number.  
Your phone will display the first 24 digits, then a second screen  
will show the digits remaining in the phone number.  
Ending a Call  
There are three ways to end a call:  
Close  
Close the phone to end a call.  
Phone  
Press Key Press º.  
or  
or  
A
Hold  
Press & hold until you hear a high tone.  
Smart  
Button  
You will see: Press § to End Call.  
A
Press again to end the call.  
28  
   
Receiving Calls  
Your phone must be ON to receive calls.  
When a call is incoming:  
an alert will sound and/or vibrate.  
the Service Light (pg. 27) will flash red and green.  
You can choose your phone’s alert, selecting from nine ringer  
styles or silent vibration mode. See page 75.  
Answering a Call  
To answer a call:  
Extend  
Extend the antenna completely for best  
1.  
Antenna performance.  
Open  
Open the phone to expose the keypad.  
2.  
Phone  
or  
Press æ (or ª) if the phone is already  
open.  
Caller ID  
*
If Caller ID is active on your phone, you will be able to see who  
is calling before you answer. The display will show either your  
caller’s name (if it is in your Phone Book) or your caller’s  
number. If you prefer to always see your caller’s number, see  
page 63 to turn Number Preference ON.  
The Caller IDs for your last 16 callers will be saved. See page 50  
to learn how to view your stored Caller IDs.  
Contact your Service Provider for availability.  
*
29  
     
Receiving Calls  
Ringer/Vibrator Suppress  
If an incoming call catches you by surprise, you can turn the  
alert OFF using the upper or lower volume key. Your phone’s  
ringer or vibrator will be OFF while the current call lasts. The  
caller will still hear ringing and you can still answer the call by  
pressing æ (or ª).  
Suppress When the phone rings or vibrates, press the  
Alert  
upper or lower volume key.  
Note: This feature works the same with a headset. To answer  
the call with a headset, press either volume key again or the  
Smart Button.  
Unanswered Call Indicator  
Even with the latest wireless technology, sometimes you are  
unavailable to answer calls. If your phone is ON, it keeps a count  
of unanswered calls. For example, if you miss two calls, your  
display will show: 2 Calls Unanswered.  
Clear  
Display  
Press Çor press ºto clear the display,  
and you can begin placing calls again.  
If you subscribe to Caller ID service, you can easily return the  
calls that you missed. See page 50 to learn how.  
Call Waiting  
If you subscribe to Call Waiting through your Service Provider,  
you may hear a tone while on a call, indicating that you are  
receiving a second call.  
Answer Press æ (or ª) to answer the call and  
Call  
automatically place the current call on hold.  
End  
Current  
Call  
Press º to end the current call. Your phone  
will then ring and/or vibrate as usual. Press  
æ (or ª) to answer the call.  
or  
30  
   
Redialing Numbers  
Automatic Redial  
The wireless system may at times be too busy to handle your call.  
If this is the case, you may hear a fast busy signal and see Press  
SND to Redialon the display. Using Automatic Redial, your  
phone will repeat the call attempt over the next four minutes.  
When the call succeeds, your phone will ring or vibrate until the  
person you are calling answers.  
A
Auto  
Redial  
Press æ (or ª) or press & hold  
until you hear a high tone.  
You will see: Redialing.  
To make this feature even easier, turn Instant Redial ON. Your  
phone will instantly redial after a fast busy signal, and you will  
not have to push a button. To find out more, see page 91.  
Redial  
Tip:  
Your phone  
automatically  
remembers the  
last number  
entered. See  
page 43 to learn  
more.  
If you hear an ordinary busy signal:  
Hang Up Press º to hang up.  
1.  
2.  
Redial  
Press æ (or ª) to redial.  
or  
A
Press & hold . You will see: Calling.  
Display Last Ten Numbers Dialed  
Your phone keeps track of the last ten numbers you have dialed.  
Tip:  
This feature is  
available  
through the  
Quick Menu.  
See page 34 to  
learn more.  
Enter  
List  
Press then press , . The dis-  
1.  
2.  
3.  
play will show the last number you dialed.  
q Z  
Press or to scroll through the last ten  
numbers dialed, starting with the most recent.  
Review  
List  
A
Call  
Press æ (or ª) or press & hold to call  
Number the number in your display. You will see:  
Calling.  
31  
       
Basic Tone Controls  
Vibration Mode  
In situations where ringing may not be appropriate, or in noisy  
places where you may not hear your phone, select the VibraCall®  
Alert. Ringing will be replaced by gentle vibrations.  
Toggle  
Alert  
Press ƒ then press to switch  
between ringer and vibrator alerts.  
Silent Mode  
For complete discretion, turn Silent Mode ON. All tones will be  
silenced. You can dial silently, and the ringer will be replaced by  
gentle vibrations.  
Activate Press ƒ then press & hold until you  
Silent  
Mode  
see: Silent Mode On.  
Note: This shortcut allows you to activate Silent Mode quickly.  
To learn how to turn Silent Mode OFF, see page 74.  
Muting the Microphone  
If you would like privacy while a call is in progress, you may  
mute the microphone—you will be able to hear the party on the  
other end, but they will not hear you.  
Mute  
Phone  
Press ƒ then press to mute  
the microphone. You will see: Muted.  
Unmute  
Phone  
Press ƒ then press again to  
resume your conversation.  
32  
       
Basic Tone Controls  
The upper and lower volume keys are left of the display and can  
be used to adjust the earpiece, keypad, and ringer volume. As  
you press these keys, the phone’s speaker will demonstrate the  
new volume level.  
Adjusting Earpiece and Keypad Volume  
The audio feedback your phone gives you when you press a key  
is called keypad tones. When your phone is idle, pressing the  
volume keys adjusts the volume of these tones. To adjust the  
volume of your conversation (the earpiece volume) use the  
volume keys during a call.  
q
Raise  
Press to raise the volume.  
Volume  
Tip:  
Z
Lower  
Press to lower the volume.  
See page 75 if  
you would like  
to silence the  
keypad tones.  
Volume  
The bar graph in the display represents the volume level. The  
higher the graph, the louder the volume is.  
High Volume  
Low Volume  
Adjusting Ringer Volume  
To adjust ringer volume:  
q
Raise  
Volume  
Press ƒ then press to raise the  
ringer volume.  
Z
Lower  
Volume  
Press ƒ then press to lower the  
ringer volume.  
33  
   
Your Phone & Its Shortcuts  
Throughout this guide you will see shortcuts that point out  
simple ways to reach some of your phone’s features. If you have  
owned a Motorola phone before, some of these shortcuts will  
already be familiar to you.  
The Quick Menu  
Press the Smart Button and the Quick Menu opens on the  
display! The Quick Menu contains shortcuts to your phone’s  
most popular features. Press the volume keys to scroll through  
the options shown below and the Smart Button to choose one.  
A
Press to open the Quick Menu:  
Start:  
The Phone Book is the place to find all  
your personal names and numbers.  
See page 40.  
Phone  
Book  
If you subscribe to messaging, you  
can use this shortcut or the one on  
page 48.  
Your phone remembers the last ten  
numbers you dialed. Turn to page 31 to  
learn more.  
Select this to access your phones  
menu system. See page 56 to find out  
more about the menu system.  
Select this option or press º to exit  
the Quick Menu at any time.  
34  
   
Your Phone & Its Shortcuts  
The Usual Shortcuts  
The words “menu,” “batt,” “lock,” “mute,” and “vib” appear  
on the , , , , and buttons. Press the  
ƒ key first, then any one of these buttons, and your phone  
will perform that function.  
Digital  
1menu  
2
5
8
0
3 def  
abc  
batt  
lock  
jkl  
mute  
4
6
9
mno  
ghi  
vib  
7
pqrs  
wxyz  
tuv  
opr  
Enter  
Menu  
Press ƒ then press to enter the  
menu system.  
Display  
Meter  
Press ƒ then press to display the  
battery meter.  
Tip:  
Your factory  
lock code is  
set to 123.  
Lock  
Phone  
Press ƒ then press .  
You will see: Lock?Press ¬ to lock.  
See Locking the  
Phone on page  
80 for more  
information.  
Mute  
Phone  
Press ƒ then press to toggle mute  
ON and OFF during a conversation.  
Silence  
Ringer  
Press ƒ then press to toggle your  
phones VibraCall® Alert ON and OFF.  
Silence  
All Tones ON Silent Mode.  
Press ƒ then press and hold to turn  
35  
 
Using Memory  
Do you have places to go and people to see? Too many phone  
numbers to remember? Let your phone remember them for you.  
The internal Phone Book can store up to 99 names and numbers  
for easy access on the go!  
In this chapter we will explain how to:  
store names and numbers into the Phone Book.  
recall phone numbers from memory.  
dial in a flash with the Super Speed Dial and Turbo Dial®  
functions.  
simplify automated calling systems and credit card calls.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
36  
 
Making the Most of Memory  
Each phone number is stored in a “memory location”  
numbered 01-99. You can arrange your Phone Book for  
convenient recall by storing related numbers in groups of ten.  
For example, store your ten most frequently called numbers in  
locations 01-09, then you can use the Turbo Dial® keys to call  
them with the push of a key. You could store business numbers  
in locations 10-19, family numbers in 20-29, friends in 30-39,  
and so on.  
You can also store names to help identify phone numbers. If  
someone you know has more than one phone number, you  
could make the number easy to recall by storing the name with  
a descriptive label. Your new phone makes it simple to attach  
common labels to names in your Phone Book. See page 39 for  
more information.  
Name  
Memory location  
Smith J.  
Home  
09  
1-312-555-1313  
Phone number  
Labels  
Smith J.  
Mobile  
32  
1-630-555-1515  
When you feel ready for more, try the advanced storing features  
at the end of the chapter. For instance, pages 44-45 describe how  
the Phone Book can help you access Voice Mail and other  
automated calling systems with only a few keystrokes.  
37  
 
Storing Names and Numbers  
To take advantage of the internal Phone Book, you will need to  
store some names and numbers into memory. Your phone’s  
dedicated ¬ key makes storing quick and easy.  
Enter  
Enter the phone number you want to store.  
1.  
Number  
Begin  
Storing  
Press ¬ to begin storing.  
2.  
You will see: Location XX? XX is the num-  
ber of the lowest available location.  
Tip:  
Accept  
Press ¬ or « to store the sequence in  
3.  
Always store  
your Voice Mail  
number in  
location 98.  
Location the displayed location.  
Enter  
New  
Press Ç to clear the location number  
from the display and enter a new two-digit  
or  
Location location number.  
Select  
Enter the first digit of the memory location  
or  
4.  
Range of and press « to store the sequence in  
Ten  
the first available location beginning with  
that digit.  
Tip:  
Enter  
Name  
Enter a name to identify the phone number.  
(See the next page for help entering names.)  
The “ § ” symbol  
in your display  
represents the  
a
Press or ¬ when finished. Your phone  
a
will confirm the entry by displaying the infor-  
mation stored.  
Smart Button  
.
Keep in mind: Your Phone Book sorts alphabetically by the  
first letter in the entry. If you store an entry without a name it  
will be placed at the back of the Phone Book.  
38  
 
Entering Names  
When the display shows Alpha or Press §, you can use the  
keypad to produce any letter in the alphabet. Use the letters  
printed on the key as a guide. For example, press ¤ to enter  
the letters “A,” “B,” or “C” as shown:  
press 1 time to insert an "A"  
press 2 times to insert a "B"  
press 3 times to insert a "C"  
2
press 4 times to insert a "2"  
To enter a name into the Phone Book:  
Enter  
Letter  
Press a key as many times as necessary to  
enter a letter. The next letter on the key will  
appear with each press.  
1.  
q z  
Press or to switch between upper and  
lowercase.  
Toggle  
Case  
Advance After each character, press » to advance  
2.  
Cursor  
the cursor to the next space.  
Clear  
Letter  
Press Ç to erase a letter if you make  
a mistake.  
Back  
Space  
Press « to move the cursor backward if  
you would like to insert a letter earlier in the  
sequence.  
Tip:  
Choose  
Label  
Press to scroll through the available  
labels. After 0you will see Home, Mobile,  
Pager, or Work.  
3.  
4.  
The preset labels  
make storing  
names simple!  
Enter  
Marks  
Press to scroll through the available  
punctuation marks: <space> 1 ! " $ %  
& ' @ ( ) + , - . / \ :  
; < = > ? [ ] — * #.  
Finish  
Storing  
Enter up to 20 letters, including labels.  
5.  
a
Press when you are finished. Your phone  
will confirm the entry by displaying the  
information stored.  
39  
 
Recalling from Memory  
Recall by Name  
Once you have stored names and numbers, you can recall them  
alphabetically and immediately place calls.  
a
Enter  
Directory  
Press twice to enter your name directory.  
1.  
2.  
q z  
Scroll to Press or  
to scroll to the name you are  
Name  
looking for.  
Search  
Enter the first letter of the name. (See page  
or  
for Name 39 for details on entering letters.) The display  
will show the name, phone number, and  
memory location of the first entry beginning  
with that letter.  
Smith J.  
09  
Home  
1-312-555-1313  
a
Place  
Call  
Press & hold or press æ (or ª) to call  
3.  
4.  
the selected number. You will see: Calling.  
End  
Call  
Press º or close the phone.  
or  
a
Press & hold until you hear a high tone.  
You will see: Press§ to End Call.  
then  
a
Press again.  
40  
   
Recalling from Memory  
Recall by Memory Location  
Each name and number you store is placed in a memory  
location numbered 01-99. Once you have stored names and  
numbers, you can recall them by memory location.  
Begin  
Recalling  
Press to begin recalling.  
1.  
2.  
3.  
Enter  
Enter the two-digit memory location of the  
Location phone number you are looking for.  
a
Place  
Call  
Press & hold or press æ (or ª) to call  
the  
number you selected.  
End  
Call  
Press º or close the phone.  
4.  
or  
a
Press & hold until you hear a high tone.  
You will see: Press § to End Call.  
then  
a
Press again.  
Clear an Entry  
To erase a memory entry:  
a
q z  
to scroll  
Recall  
Entry  
Press twice then press or  
1.  
to the entry you want to erase.  
or  
Press and the two-digit location number  
of the entry.  
Clear  
Entry  
Press & hold Ç to clear the entry.  
2.  
3.  
You will see: To Delete Press STO.  
Confirm  
Erase  
Press ¬ to confirm that you want to  
erase the entry.  
41  
   
Recall Shortcuts  
Super Speed Dial  
If you know the memory location of the number you wish to  
call, you may use the Super Speed Dial function.  
Enter  
Location  
Enter the two-digit memory location, 01-99.  
1.  
2.  
a
Place  
Call  
Press & hold or press æ (or ª) to call  
the  
number you selected. The number stored in  
the memory location you entered will be  
dialed. You will see: Calling.  
Note: If you enter the number of an empty location, you will  
see: Location XX Is Empty.  
Turbo Dial  
The Turbo Dial® keys let you dial numbers stored in locations  
01-09 with the push of a button.  
Turbo  
Dial  
Press & hold the memory location number of  
the entry you want to call, through  
·, and your call is placed.  
You will see: Calling.  
Your phone’s Emergency Call feature gives you unrestricted  
access to any number stored in location 01, even if your phone is  
locked. To learn how to activate this feature, see page 81.  
42  
     
Scratchpad  
If you need to take a quick note, but you do not want to save the  
number, use the Scratchpad, which always remembers the last  
phone number that was on your phone’s display. The Scratchpad  
is helpful if you are on the phone and your party gives you  
another number to call.  
Enter  
Enter the number with the keypad.  
1.  
Number (The person on the line will hear tones as  
you dial.)  
Store  
Press ¬, enter a two-digit location, enter a  
2.  
Number name with the keypad, and press ¬ again.  
See page 38 for more details.  
End  
Call  
Press º to end your current call  
or  
&
if necessary.  
Place  
Call  
Press æ (or ª) to call the number in the  
Scratchpad.  
43  
 
Pause Dialing  
When you call automated systems like Voice Mail or bank by  
phone, a recorded message prompts you for PIN numbers,  
account numbers, etc. Pause Dialing can make using  
automated systems easy by allowing you to store these numbers  
in the same memory location as the automated system’s access  
number. Separate each set of numbers with a “pause”– a special  
character that tells your phone to wait before sending additional  
numbers.  
Storing a Number with Pause Dialing  
The pause occupies a one-digit space in your phone’s memory.  
Once you have entered a string of numbers and pauses (up to 32  
digits, including pauses), store the string in the same way you  
store other entries.  
Enter  
Number  
Enter the phone number you use to access the  
automated system.  
1.  
Insert  
Pause  
Press ƒ and press æ (or ª). You will  
2.  
a
see: Insert Pause o. Press . You will see  
a pause circle oinserted into the number entry.  
Enter  
PIN  
Enter the next group of numbers, for example,  
your PIN number. If the automated system  
requires a * or #, enter those symbols, too.  
3.  
4.  
5.  
a
.
Insert  
Pause  
Press ƒ and press æ (or ª) then  
Repeat steps 3 and 4 as many times as  
necessary.  
Store  
Press ¬. Enter a two-digit location, enter a  
a
Sequence name if you like, and press ¬ or when  
finished. Your phone will confirm the entry by  
displaying the information you stored.  
44  
 
Using Pause Dialing  
Once stored, you may recall the entry and place the call. All of the  
digits you have stored will be recalled, but your phone will only  
send the tones for the set of numbers before the first pause.  
Place  
Call  
Enter the two-digit memory location of the  
1.  
2.  
3.  
a
Pause Dialing number and press & hold  
or press æ (or ª). Your phone will dial  
the access number and wait for your input  
when it reaches the first pause.  
Send  
More  
When the automated system prompts you  
a
for information, press or æ (or ª) to  
Numbers send the next group of numbers. Repeat this  
step to send each group of numbers that you  
have stored.  
End  
Call  
Press º, close the phone, or press &  
a
hold until you hear a high tone and  
a
press again.  
Using Memory Linking  
Each memory location holds up to 32 digits, including pauses.  
Some automated systems, however, may require you to enter  
more than 32 digits. If this is required, split the numbers into  
two memory locations and recall the second set of digits as you  
need them.  
Recall 2nd Once you have sent the tones from the  
Location 1st location, press and the two-digit  
memory location where you stored the  
second set of digits.  
1.  
Send  
Tones  
Press and æ (or ª) to send the  
tones in the 2nd location. If you have stored  
a pause in the 2nd location, your phone will  
pause as usual when it reaches the pause  
character.  
2.  
45  
   
Using Calling Cards  
Storing Calling Card Numbers  
Number Characters are another way your phone can save you  
time in dialing. The Number Character saves a place in the  
memory sequence for whatever number you are calling when  
you use your calling card. You may use the Number Character  
along with Pause Dialing.  
Enter  
Access  
Number  
Enter the phone number you use to access the  
calling card system, usually a 1-800 phone  
number. Skip this step if you only dial 0.  
1.  
Insert  
Pause  
Press ƒ then press æ (or ª). You will  
2.  
3.  
a
.
see: Insert Pause o. Press  
q
Insert  
Number  
Character  
Press ƒ then press æ(or ª). Press  
Z
or to scroll to Insert Number N. Press  
a
acter saves a place for the number you will be  
calling when you use your calling card.  
a
Insert  
Pause  
Press ƒ then æ (or ª) then as in  
4.  
5.  
step 2.  
Enter  
Code  
When you use your calling card, the system  
prompts you for an access code, usually a PIN  
code. Enter this number. Repeat steps 4 & 5 if  
your card requires more access codes.  
Tip:  
Store  
Press ¬. Enter a two-digit location, enter a  
6.  
You can protect  
your calling card  
information with  
your phone’s call  
restriction fea-  
tures. See page  
85 for details.  
a
Sequence name if you like, and press ¬ or when  
finished. Your phone will confirm the entry by  
displaying the information you stored.  
46  
   
Placing a Calling Card Call  
Once you have stored your calling card information, recall the  
information and place the call whenever you want to use your  
calling card. Before your phone begins dialing, it will prompt  
you for the number you want to call. Once you have entered the  
number, your phone will automatically insert the number in  
place of the Number Character you stored.  
Recall  
Entry  
Press then enter the location number  
1.  
where your calling card sequence is stored.  
Enter  
Number  
Press æ (or ª). You will see: Enter  
Number. Enter the phone number you are call-  
ing. You may enter the number manually or  
recall it by location.  
2.  
a
Place  
Call  
Press & hold to place the call. Your phone  
3.  
4.  
will dial the number to access your long  
distance provider, then wait for your input  
when it reaches the first pause.  
a
Send  
More  
Press or press æ (or ª) to send the  
next group of numbers when the recording  
Numbers prompts you. The phone will automatically  
insert the number to call at the appropriate  
a
spot in the sequence. Press to send each  
set of numbers until finished.  
End  
Call  
Press º, close the phone, or press & hold  
5.  
a
a
until you hear a high tone, and press  
again to end the call.  
47  
 
Using Messaging*  
The dedicated Message Key provides access to your phone’s new  
ø
and easy Messaging Menu. Through this menu, you can view  
Caller IDs, check your Voice Mail, and read your pager-like  
alphanumeric Messages.  
In this chapter we will explain how to:  
view your Caller IDs.  
check your Voice Mail.  
read your Messages.  
explore your options with the Function Menus.  
Follow these symbols as a guide for using the keys on your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
5
abc  
3
6 mute  
def  
Z
Press to scroll down  
batt  
lock  
jkl  
4
mno  
ghi  
7
pqrs  
8 vib  
tuv  
opr  
CLR  
9
wxyz  
0
SEND  
END  
RCL  
STO  
FCN  
Press ø to open  
messaging menus  
*Contact your Service Provider for availability.  
48  
 
Receiving Messages  
If your phone is ON and you receive a Caller ID, Voice Mail, or  
alphanumeric message:  
An alert sounds or vibrates:  
Your phone will beep or vibrate three times. See Ringer or  
Vibrator Selection on page 75 to set your phone’s alert. See page  
77 to learn about Message Reminder Tones.  
An indicator appears on the display:  
Appears on the lower line of the display when you receive  
a Caller ID or alphanumeric message. It will stay on the display  
until you have viewed the Caller ID or read the message.  
Urgent  
Appears in the main display when you receive an  
urgent message and your phone is in idle mode. After a few  
seconds, the screen will change to Press  
and begin  
flashing.  
Msg Mem Low Appears when your phone’s message memory is  
almost full (at approximately 85% capacity).  
Tip:  
Msg Mem FullAppears in the main display when the message  
Your Service  
Provider holds  
your messages  
and will forward  
them after you  
havemaderoom.  
See page 55  
to learn how  
to delete  
memory is completely full and your phone is in idle mode.  
Appears when you receive a Voice Mail message. It will stay  
on the display until you have listened to the message. Your Service  
Provider will then signal your phone to turn the indicator OFF.  
Press ø to open the Messaging Menu:  
The specific icon will be flashing.  
messages.  
Voice Mail  
Indicator  
Caller ID/  
Message Indicator  
Note: See page 29 for more about receiving Caller IDs.  
49  
 
*
Viewing Your Caller IDs  
Your phone supports Caller ID service, which lets you see who is  
calling before you answer. The Caller IDs for the last 16 different  
callers are stored so they can be viewed at any time.  
Enter  
Messaging  
Press ø to open the Messaging Menu.  
1.  
q Z  
Press or to scroll to CallerIDand press  
Select  
Caller ID  
2.  
a
to select.  
You will see a Caller ID icon for each stored Caller ID.  
Flashing icons represent Caller IDs that have not been viewed.  
Below the icons you will see information for the latest Caller ID:  
selected Caller ID  
time & date of call  
your caller‘s  
phone number  
q Z  
Press or to highlight a Caller ID to  
Select  
Caller  
3.  
a
view and press to view complete infor-  
mation for that call:  
number  
of times  
they  
your  
caller’s  
name  
called  
your caller’s  
phone number  
Keep in mind: You will see the caller’s name only if it is stored  
in your Phone Book.  
A check mark will appear in the corner if you have answered  
or returned the call. Press æ (or ª) to return the call of the  
displayed caller. Press ¬ to store the information.  
Contact your Service Provider for availability.  
*
50  
 
Caller ID Options  
When viewing Caller IDs, press the Message Key to see the  
options available for the highlighted Caller ID.  
Access  
Options  
Press ø to open the Caller ID  
4.  
Function Menu.  
Go To  
Messaging  
Menu  
Store To  
Memory  
Exit Delete  
Delete All Call Back  
Message Messages  
q Z  
Press or to scroll to one of  
Choose  
5.  
Function the following:  
Go To  
Msg Menu  
a
Press to return your phone to the  
Messaging Menu.  
Exit  
a
Press to exit Messaging to idle mode.  
Delete  
Message  
a
Press to delete the currently selected  
a
Caller ID. Press again to confirm.  
Delete  
AllMsgs  
a
Press to delete all your Caller IDs.  
a
Press again to confirm.  
CallBack  
a
Press to return the call.  
Store  
To Mem  
a
Press to begin storing the number. Enter a  
two-digit location, enter a name, and press  
¬ again.  
51  
 
*
Checking Your Voice Mail  
When you receive Voice Mail, your Service Provider sends a  
notification to your phone and your phone displays an indicator.  
This way, you will be able to check for new Voice Mail simply by  
glancing at your phone’s display.  
Enter  
Messaging  
Press ø to open the Messaging Menu.  
1.  
q Z  
Press or to scroll to Voice Mailand  
Select  
Voice Mail  
2.  
a
press to select.  
If you have one or more Voice Mail messages, you will see:  
To listen to your messages, dial your access number. Your phone will  
do this automatically with one keypress.  
Dial  
Number  
Whenviewingnotifications, pressæ(orª)  
a
or press & hold to call your Voice Mail box.  
See the following page for more options.  
Keep in mind: Some Service Providers send the Voice Mailbox  
number to your phone automatically. If the number has not  
been sent, then store it in location 98 of your Phone Book. To  
learn how, see Pause Dialing on page 44.  
If you have no new messages, you will see:  
Contact your Service Provider for availability.  
*
52  
 
Voice Mail Options  
When checking Voice Mail, press the Message Key to see options  
for the highlighted Voice Mail notification.  
Access  
Options  
Press ø to open the Voice Mail  
3.  
Function Menu.  
Go To  
Messaging  
Menu  
Exit  
Delete  
Message  
Call Back  
q Z  
Press or to scroll to one of  
Choose  
4.  
Function the following:  
Go To Msg  
Menu  
a
Press to return your phone to the  
Messaging Menu.  
Exit  
a
Press to exit Messaging to idle mode.  
Delete  
Message  
a
Press to delete the currently selected  
a
Voice Mail notification. Press again to  
confirm.  
CallBack  
a
Press to dial your Voice Mail box number.  
53  
 
*
Reading Your Messages  
Your phone can receive alphanumeric messages like a pager.  
The message memory stores up to 60 messages, depending on  
the size of each.  
Enter  
Messaging  
Press ø to open the Messaging Menu.  
1.  
q Z  
Press or to scroll to Messagesand  
Select  
2.  
a
Messages press to select.  
urgent  
selected  
message  
Tip:  
message  
more msgs  
Flashing icons  
represent mes-  
sages that have  
not been viewed.  
more msgs  
to left  
to right  
time & date  
of msg  
locked msg  
msg  
sender’s  
number  
number  
text of  
msg  
more text  
q Z  
Press or to highlight a message to  
Select a  
3.  
4.  
a
Message read and press to select the message.  
Once a message is selected, the following keys will help  
you read through your messages:  
a Z  
or to scroll through the  
Scroll  
Press  
selected message.  
q
Previous Press or « to go to the previous  
Message message.  
Next  
Message  
Press » to go to the next message.  
If the message includes a number in parentheses (a Call  
Back number) you can use the following shortcuts:  
Call Back Press æ (or ª) to dial the Call Back  
number (in parentheses if included).  
Store  
Press ¬ to store the Call Back number (in  
parentheses if included) in your Phone Book.  
Contact your Service Provider for availability.  
*
54  
     
Message Options  
When reading your messages, press the Message Key to see the  
options available for the highlighted message.  
Access  
Options  
Press ø to open the Message  
5.  
Function Menu.  
Go To  
Messaging  
Menu  
Store To  
Memory  
Exit Delete  
Delete All Lock  
Call Back  
Message Messages (Unlock)  
q Z  
Press or to scroll to one of  
Choose  
6.  
Function the following:  
Go To  
Msg Menu  
a
Press to return your phone to the  
Messaging Menu.  
Exit  
a
Press to exit Messaging to idle mode.  
Delete  
Message  
a
Press to delete the currently selected  
a
message. Press again to confirm.  
Delete  
AllMsgs  
a
Press to delete all messages.  
a
Press again to confirm.  
a
Press to lock or unlock the message.  
Lock  
Lock important messages to protect them  
from accidental deletion.  
Message  
Unlock  
Message  
Messages must be unlocked before they can  
be deleted.  
If the message contains a Call Back number  
(in parentheses), you will also see these options:  
CallBack  
a
Press to dial the senders number.  
Store  
To Mem  
a
Press to begin storing the number. Enter a  
two-digit location, enter a name, and press  
¬ again.  
55  
     
The Works  
Introducing the Menu Features  
The Digital StarTAC® phone is loaded with features that can  
help make life easier and more productive. The phone’s user-  
friendly menu system will help you find what you need  
quickly and easily. You will see the following icons as you  
scroll through the menu system and each represents a menu.  
p
Phone Book  
l
Lock/Secure  
c
Timers  
P
Phone Options  
t
Tone Control  
Navigating the Menu  
You can navigate through the menu system using the three keys  
located on the left side of the phone. Use the volume keys to  
scroll up and down through the options available on one level,  
and the Smart Button, in the middle, to select.  
This manual uses these symbols to instruct you to use the  
navigation keys.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
56  
     
Road Maps  
To help you navigate through the phone’s menu system, chapters  
begin with an easy-to-follow visual “road map”—a quick  
overview of what you will find in the chapter that follows.  
To use the menu system:  
Enter Menu Press ƒ then  
1.  
Phone  
Book  
a
press  
.
pg. 58  
Scroll  
through  
Menu  
2.  
z q  
Press or to  
scroll through the  
menus top level,  
shown on the right.  
Timers  
pg. 66  
pg. 72  
Tone  
Control  
Exit  
Menu  
Press º to exit  
3.  
Lock  
Secure  
the menu.  
pg. 78  
pg. 86  
Phone  
Options  
Previous User Compatibility  
If you are already familiar with previous Motorola phones, you  
may prefer to use your phone’s « and » keys to scroll  
through the menu system.  
In the Works  
In the chapters that follow, detailed instructions describe the  
operation of each feature. We will explain everything you need to  
know about your new phone, including how to access and use a  
feature and what happens when you do.  
57  
 
Phone Book  
In “Using Memory” you learned how to store and recall phone  
numbers with the internal Phone Book. You can access the same  
features, along with some other interesting features, using your  
phone’s convenient menu system.  
In this chapter we will explain how to:  
recall and store phone numbers using the menu system.  
edit your memory information.  
view your own phone number.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
58  
 
Road Map  
a
Press ƒ then press to enter the menu system.  
Start:  
Phone  
Book  
Recall By  
Name  
pg. 60  
pg. 58  
Recall By  
Location  
pg. 61  
Phonee Book  
Status  
pg. 61  
Store New  
Number  
pg. 62  
Edit  
Memory  
pg. 64  
View My  
Number  
pg. 63  
Number  
Prefer Off  
pg. 63  
To Main  
Menu  
59  
 
Getting to Phone Book...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
a
Enter  
Press to enter Phone Book.  
Phone Book  
Recalling By Name  
Once you have stored names and numbers, you can recall them  
alphabetically with the Phone Book menu.  
Recall By  
Name  
p
a
Begin  
Press to select Recall By Name.  
3.  
Recalling You will see: Enter 1st Letter.  
Enter  
Name  
Press the appropriate digit key as many times  
as necessary to enter the first letter of the  
name. (See page 39 for help entering letters.)  
You will see the first entry with that letter.  
4.  
q Z  
Press or to scroll to the name you are  
looking for.  
Find  
Name  
5.  
6.  
7.  
a
Place  
Call  
Press & hold or press æ (or ª).  
You will see: Calling.  
End  
Call  
Press º or close the phone.  
or  
a
Press & hold until you hear a high tone.  
You will see: Press § to End Call.  
then  
a
Press again.  
60  
   
Recalling By Location  
Each name and number you store is placed in a memory  
location numbered 01-99. Once you have stored names and  
numbers, you can use this feature to recall them by memory  
location.  
Recall By  
Location p  
q Z  
Press or to scroll to Recall By  
Begin  
3.  
a
Recalling Locationand press to select.  
Enter Enter the two-digit memory location of the  
4.  
Location number you are looking for. You will see the  
Phone Book screen for that memory location.  
a
Place  
Call  
Press & hold or press æ (or ª).  
5.  
6.  
You will see: Calling.  
Tip:  
End  
Call  
Press º or close the phone.  
To place a quick  
call just enter  
the two-digit  
location and  
or  
a
Press & hold until you hear a high tone.  
You will see: Press § to End Call.  
press  
æ
(or  
then  
ª).  
a
Press again.  
Phone Book  
Status  
Phone Book Status  
You can use this feature to see how many of your Phone Book’s  
99 locations have been used.  
p
q Z  
Press or to scroll to Phone Book  
Select  
Feature  
3.  
a
Statusand press to select. You will see:  
XX Full XX Empty.  
Exit  
Menu  
Press º to exit menu, or you may scroll to  
4.  
other features.  
61  
   
Getting to Phone Book...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
a
Enter  
Press to enter Phone Book.  
Phone Book  
Storing a New Number  
Whether you store numbers as described in “Using Memory” or  
store numbers with this menu feature, you will get the same  
results.  
Store New  
Number  
p
q Z  
Press or to scroll to StoreNewNumber  
Begin  
Storing  
3.  
4.  
5.  
a
and press to select.  
You will see: Enter Number.  
Enter  
Number  
Enter the number you want to store and press  
a
. You will see: Location XX? XX is the  
number of the lowest available location.  
Tip:  
Enter  
Press ¬ or « to store the sequence in  
Press one digit  
and « to store  
it in the first loca-  
tion beginning  
Location the displayed location or enter a new two-  
digit location.  
Enter  
Name  
Enter a name to identify the phone number or  
continue with step 7. See page 39 for details  
on entering names.  
6.  
with that digit.  
Tip:  
a
Store  
Number  
Press ¬ or . Your phone will confirm the  
7.  
8.  
Always store  
your Voice Mail  
number in  
location 98.  
entry by displaying: Stored At XX.  
Exit  
Menu  
Press º to exit menu, or return to Step 3 to  
store more numbers.  
62  
 
Viewing Your Number  
Use this feature to view your phone’s currently active number.  
View My  
Number  
p
Shortcut:  
Press ‰ ».  
q Z  
Press or to scroll to View My  
View  
Number  
3.  
a
Numberand press to select. The  
display will show the currently active  
number on your phone.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
4.  
to other features.  
Number  
PreferOnp  
Number Preference  
When Placing Calls:  
If you prefer to see the number (Calling 555-1212) instead  
of the name (Calling Jane Smith) when you place a call  
from the internal Phone Book, turn Number Preference ON.  
When Receiving Calls:  
If you subscribe to Caller ID, your phone automatically looks up  
callers in your Phone Book and displays the name stored in the  
entry. If you prefer to see the caller’s number (555-1212), then  
turn Number Preference ON.  
q Z  
Press or to scroll to Number Prefer.  
Find  
Feature  
3.  
4.  
5.  
a
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
63  
   
Getting to Phone Book...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
a
Enter  
Press to enter Phone Book.  
Phone Book  
Editing a Memory Location  
You can edit an entry or move it to another location. When you  
move an entry, the original location remains untouched,  
allowing you to create a Phone Book entry similar to one you  
have already stored.  
Edit  
Memory  
p
q Z  
Press or to scroll to Edit Memoryand  
Begin  
Editing  
3.  
a
press to select.  
q Z  
Press or to scroll to EditByLocation  
Find by  
4.  
a
Location and press to select. You will see:  
Location——. Enter the two-digit memory  
location of the phone number you want to  
a
edit. Press to begin editing the displayed  
entry and continue with Step 5.  
q Z  
Press or to scroll to Edit By Nameand  
Find by  
Name  
or  
a
press to select. You will see: Enter 1st  
Letter. Enter the first letter of the name you  
want to edit. (See page 39 for information on  
entering letters.) You will see the first entry  
q Z  
beginning with that letter. Press or to  
scroll to the name you are looking for and  
a
press to begin editing.  
Edit  
Phone  
Number  
Enter changes to the phone number. Press  
Ç to erase one digit at a time, or press &  
hold Ç to erase the entire number. Press  
« to move the cursor backward.  
5.  
64  
 
Editing (cont’d)  
a
Finish  
Press when you finish editing the phone  
6.  
Number  
number. The display will show the current  
location.  
Move to  
a New  
If you would like to move the entry to a new  
location and preserve the original entry, then  
7.  
Location press and hold Ç to erase the location and  
enter a new two-digit location. You will see  
the name associated with the entry.  
Overwrite If you would like to overwrite the original  
or  
8.  
a
Original  
entry, then press or ¬. You will see the  
name associated with the entry.  
Edit  
Name  
Enter your changes to the name. (See page 39  
for details on entering names.) Press Ç to  
erase one letter at a time, or press and hold  
Ç to erase the entire name. Press « to  
move the cursor backward. Skip this step to  
leave the name unchanged.  
a
Confirm  
Press or ¬ when you finish editing the  
9.  
Changes name. If you are overwriting an entry, then  
you will see: Location XX is Full. The  
display will then show the new information  
a
and you will see: Change? Press or ¬  
again to save your changes. You will see:  
Stored At XX.  
Choose  
Press Ç to choose a new memory location  
or  
Different and return to step 6.  
Location  
Discard  
Changes changes.  
Press º to exit without saving your  
or  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
10.  
65  
 
Call Timers  
Your phone is equipped with three visual and three audible call  
timers. You can monitor or record the length of individual calls,  
set a timer to track monthly usage, or have the phone alert you  
at intervals that you specify.  
In this chapter we will explain how to:  
monitor the length of your calls.  
set and view the resettable timer for long-term monitoring.  
program audible timers for your individual needs.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
66  
 
Road Map  
a
Press ƒ then press to enter the menu system.  
Start:  
Phone  
Book  
pg. 58  
Individual  
XX:XX:XX  
Timers  
pg. 68  
pg. 66  
Resettable  
Time XXXXX  
pg. 68  
Cumulative  
Time XXXXX  
pg. 69  
Reset  
Timer  
pg. 69  
Individual  
Timer Off  
pg. 70  
One Minute  
Timer Off  
pg. 70  
Repeating  
Timer Off  
pg. 71  
Single  
Timer Off  
pg. 71  
To Main  
Menu  
67  
 
Getting to Call Timers...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Timers  
and press to select.  
Enter  
Call Timers  
A
Viewing the Individual Timer  
The individual timer records the air-time of your most recent  
call in hours, minutes, and seconds. It resets before you place  
the next call and when you turn the phone OFF. You can have  
the timer display automatically while calls are in progress. See  
Auto Display Individual Timer on page 70.  
Individual  
XX:XX:XX c  
Shortcut:  
Press then  
» twice.  
View  
Timer  
When you enter the Call Timers menu,  
you will see: Individual XX:XX:XX.  
3.  
Shortcut:  
a
Press ƒ,  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
4.  
then , .  
to other features.  
Resettable  
TimeXXXXXc  
Viewing the Resettable Timer  
You can track how much air-time you have accumulated during  
any time period you choose. For example, reset this timer at the  
beginning of each billing period to know where you stand at any  
given moment. Use this feature to view the time elapsed, and  
follow the instructions on page 69 to reset the timer.  
Shortcut:  
q Z  
Press or to scroll to Resettable Time.  
You will see the air-time in minutes since you  
last reset the timer.  
View  
Timer  
3.  
Press then  
» three times.  
Shortcut:  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
4.  
a
Press ƒ,  
to other features.  
then , .  
68  
   
Viewing the Cumulative Timer  
This is a non-resettable timer that keeps track of your phone’s  
total air-time (in minutes) since your phone was activated.  
Cumulative  
TimeXXXXXc  
Shortcut:  
q Z  
Press or to scroll to Cumulative Time.  
You will see the total air-time in minutes.  
View  
Timer  
3.  
Press then  
» four times.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
4.  
Shortcut:  
to other features.  
a
Press ƒ,  
then , .  
Reset  
Timer  
Resetting the Timer  
c
This feature allows you to monitor elapsed air-time over a period  
of time that you choose. After you reset the timer, it will continue  
to keep track of your air-time (in minutes) until you reset it  
again.  
Shortcut:  
q Z  
Press or to scroll to Reset Timer.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
then , ‹  
and continue  
with step 4.  
a
Reset  
Timer  
Press to reset. You will see: Resettable  
Time 00000.  
Shortcut:  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
Press ƒ then  
, , Ç  
to reset the  
timer.  
to other features.  
Keep in mind: The shortcuts will not work if the Resettable  
Timer is already set at zero.  
69  
   
Getting to Call Timers...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Timers  
and press to select.  
Enter  
Call Timers  
A
Auto Display Individual Timer  
When you turn this feature ON, your phone will automatically  
display your air-time in minutes and seconds during and after  
each call.  
Individual  
Timer On c  
Note: Activating the Auto Display Timer may reduce standby-  
time and talk-time.  
Shortcut:  
q Z  
Press or to scroll to Individual  
Timer.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
then ,†  
and continue  
with step 4.  
a
Toggle  
Display  
Press to toggle ON or OFF the automatic  
display of the individual timer.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
One Minute  
Timer Offc  
One Minute Audible Timer  
Turn this feature ON to hear an audible beep 10 seconds before  
the end of every minute during a call. The party on the other end  
will not hear the beeps.  
Shortcut:  
q Z  
Press or to scroll to One Minute  
Timer.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
then , ›  
and continue  
with step 4.  
a
Toggle  
Timer  
Press to toggle the timer ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
70  
   
Repeating Audible Timer  
Repeating  
Timer Offc  
You can set this timer to beep during your calls at an interval  
that you select—from 11-999 seconds. Like the One Minute  
Timer, you will hear the beep 10 seconds before the end of each  
interval, and the party on the other end will not hear the beeps.  
Shortcut:  
q Z  
Press or to scroll to Repeating Timer.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
then , ⁄  
and continue  
with step 4.  
a
Toggle  
Timer  
Press to toggle the timer ON or OFF.  
Enter  
If you toggle the timer ON, you will see:  
Seconds Enter Seconds. Enter the number of seconds  
a
you would like between beeps and press  
to set the timer. You will see: SetAtXXXSecs.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
6.  
to other features.  
Single  
Timer Offc  
Single Audible Timer  
You can set the Single Timer to beep at a time that you select–  
from 11-999 seconds. It will beep once during each call, 10  
seconds before the end of the preset time. The party on the other  
end will not hear the beeps.  
Shortcut:  
q Z  
Press or to scroll to Single Timer.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
then , ¤  
and continue  
with step 4.  
a
Toggle  
Timer  
Press to toggle the timer ON or OFF.  
Enter  
If you toggle the timer ON, you will see:  
Seconds Enter Seconds. Enter the number of seconds  
a
you would like before the beep and press  
to set the timer. You will see: SetAtXXXSecs.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
6.  
to other features.  
71  
   
Tone Controls  
If you’ve been reading along diligently, this may be a good time  
for a break–put your feet up and have some fun with these  
features. Use the Tone Control features to select Silent Mode,  
personalize your phone’s ringer styles, or set the phone to  
remind you of new messages.  
In this chapter we will explain how to:  
choose from nine different ringer styles.  
activate and deactivate the VibraCall® Alert.  
silence the keypad.  
silence all your phone’s tones with one convenient feature.  
set the Message Reminder.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
72  
 
Road Map  
A
Press ƒ then press to enter the menu system.  
Start:  
Phone  
Book  
pg. 58  
Timers  
pg. 66  
Silent  
Mode Off  
Tone  
Control  
pg. 74  
pg. 72  
Ring/Vib  
Select  
pg. 75  
Ringer  
Style 1  
pg. 74  
Keypad  
Tones On  
pg. 75  
DTMF  
Select  
pg. 76  
Msg Remind  
Tones On  
pg. 77  
Service  
Tones Off  
pg. 77  
To Main  
Menu  
73  
 
Getting to Tone Control...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Tone Control  
and press to select.  
Enter  
Tone Control  
A
Silent Mode  
When you need to be discreet, just turn Silent Mode ON. All tones  
will be silenced. The ringer and incoming message tones will be  
replaced by vibrations.  
Silent  
Mode Off t  
Shortcut:  
q Z  
Press or to scroll to Silent Mode.  
Find  
Feature  
3.  
4.  
5.  
Press ƒ then  
press & hold .  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
Ringer  
Style X t  
Selecting a Ringer Style  
Your new phone offers nine different ringer styles. After you  
choose a style, the phone will give you a brief sample of your new  
alert sound, or vibrate if you have the VibraCall® Alert selected.  
q Z  
Press or to scroll to Ringer Styleand  
Enter  
Feature  
3.  
A
press to select.  
q Z  
Press or to scroll through the ringer  
styles. As you scroll, your phone will give an  
audible sample of the currently displayed  
Select  
Ringer  
4.  
A
style. Press to select the displayed option.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
5.  
to other features.  
74  
   
Ringer or Vibrator Selection  
Motorola’s VibraCall® Alert is ideal for situations where ringing  
may not be appropriate, or in noisy places where you might not  
hear the ringer. You can choose to be alerted to incoming calls  
using the vibrator, ringer, both or neither.  
Ring/Vib  
Select  
t
Shortcut:  
Press ƒ  
then press †  
to toggle the  
VibraCall® Alert  
ON and OFF.  
q Z  
Press or to scroll to Ring/Vib  
Enter  
3.  
A
Feature  
Selectand press to select.  
q Z  
Press or to scroll to Vibrate Only,  
Ring Only, or Vibrate Then Ringand  
Select  
Ringer/  
Vibe  
4.  
Shortcut:  
A
press to select the displayed option.  
a
Press ƒ,  
and , ‚  
or and  
continue with  
step 4.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
5.  
to other features.  
Keep in mind: When both the ringer and vibrator are ON, the  
phone alerts you by vibrating for three ring cycles then ringing.  
Keypad  
Tones On t  
Keypad Tones  
Keypad Tones are the sounds you hear when you press any key  
on the phone. If you want to be discreet, use this feature to  
silence the audio feedback from the keypad.  
Keep in mind: Turning Keypad Tones OFF does not silence the  
tones your phone sends across the line. See Transmit Tones on  
the following page for more information.  
Shortcut:  
q Z  
Press or to scroll to Keypad Tones.  
Find  
Feature  
3.  
4.  
5.  
a
Press ƒ,  
and , ¤  
and continue  
with step 4.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
75  
   
Getting to Tone Control...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Tone Control  
and press to select.  
Enter  
Tone Control  
A
Transmit Tones  
DTMF  
Select  
t
Your phone transmits tones to communicate with automated  
calling systems like Voice Mail or bank by phone. These tones  
are called DTMF tones (Dual Tone Multi-Frequency tones), and  
this feature allows you to control the length of the tone your  
phone sends. For most systems, you should use the default  
setting of short tones, which sends the tones for a preset length of  
time. If you choose long tones, your phone will transmit the  
tones for as long as you press & hold the key. To silence the tones  
during conversations, turn the tones OFF.  
Shortcut:  
q Z  
Press or to scroll to DTMF Selectand  
Enter  
Feature  
3.  
a
Press ƒ,  
A
press to select.  
then , ‹  
and continue  
with step 4.  
q Z  
Press or to scroll to Transmit DTMF  
Long, Transmit DTMF Short, or  
Select  
Setting  
4.  
A
Transmit DTMF Offand press to select.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
5.  
to other features.  
Note: If you turned the DTMF tones OFF, but you want to access  
a tone-activated system like Voice Mail, place your call, enter the  
numbers you need to transmit and:  
Send  
Tones  
Press then press æ (or ª) to send  
the tones if DTMF tones are OFF.  
76  
   
Message Reminder  
Msg Remind  
Tones On t  
If you subscribe to messaging services, this feature can help you  
remember to check your messages. Turn Message Reminder Tones  
ON and your phone will remind you of unread messages by  
beeping and /or vibrating every two minutes. This feature is  
especially helpful if you are busy or away from your phone.  
q Z  
Press or to scroll to MsgRemind  
Tones.  
Find  
Feature  
3.  
4.  
5.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
Service  
Tones On t  
Service Tones  
When Service Tones are ON, you will be instantly alerted to any  
change in your wireless service. You will hear two short beeps  
when your phone (1) starts to roam, (2) returns to a home  
system after roaming, (3) loses service, or (4) finds service.  
q Z  
Press or to scroll to Service Tones.  
Find  
Feature  
3.  
4.  
5.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may scroll  
to other features.  
Keep in mind: Your phone will always beep if a call  
is dropped.  
77  
   
Lock/Security  
While you probably would not want to leave your phone  
unattended, your phone has a number of built-in  
security features to prevent unauthorized use.  
In this chapter we will explain how to:  
lock and unlock your phone.  
place emergency calls.  
view and change your lock code.  
restrict call placement and memory access.  
reset or clear your phone’s settings.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
78  
 
Road Map  
a
Press ƒ then press to enter the menu system.  
Start:  
Phone  
Book  
pg. 58  
Timers  
pg. 66  
Tone  
Control  
pg. 72  
Lock  
Secure  
Auto  
Lock Off  
pg. 78  
pg. 80  
Emergency  
Call On  
pg. 81  
Secure  
Options  
Secure  
Code  
------  
pg. 82  
pg. 82  
To Main  
Menu  
View Lock  
Code  
pg. 82  
Change  
Lock Code  
pg. 82  
Change  
SecureCode  
pg. 84  
Service  
Level 4  
pg. 85  
pg. 83  
pg. 83  
Master  
Reset  
Master  
Clear  
To Main  
Menu  
79  
 
Getting to Lock/Security...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Lock Secure  
and press to select.  
Enter  
Lock/Secure  
a
Auto Lock  
Turn this feature ON and your phone will automatically lock  
itself each time the phone is turned OFF.  
Auto  
Lock Off l  
q Z  
Find Feature Press or to scroll to Auto Lock.  
3.  
4.  
5.  
A
Toggle Lock Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Locking the Phone  
You can lock your phone manually at any time to help prevent  
unwanted use. Once locked, you can leave the phone ON or turn  
it OFF and the phone will remain locked.  
Lock Phone Press ƒ then press .  
1.  
You will see: Lock?  
A
Confirm  
Press or ¬. You will see: Locked.  
2.  
Unlocking the Phone  
Unlocking your phone is quick and easy. Once your phone is ON,  
just enter your three-digit code. Your factory programmed lock  
code is 123. If you have changed this code and cannot  
remember what it is, see Viewing the Lock Code on page 82.  
Keep in mind: You can still receive calls when the phone is  
locked. Follow these steps to answer an incoming call:  
a
Unlock &  
Answer  
Enter your three-digit code and press or  
æ (or ª) to answer.  
80  
     
Emergency Call  
Your phone’s emergency call feature allows you to instantly  
place a call from location 01 – even when your phone is locked.  
Emergency  
Call On l  
Shortcut:  
q Z  
Find Feature Press or to scroll to EmergencyCall.  
3.  
4.  
5.  
A
Press ƒ,  
then ¤, ·  
and continue  
with step 4.  
A
Toggle  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Keep in mind: Some wireless systems only allow access to their  
own emergency numbers. Check with your Service Provider for  
more information.  
Storing an Emergency Call Number  
You should reserve memory location 01 for an emergency  
number or the number of a family member or close friend. To  
store your emergency number, follow these steps:  
Enter  
Number  
Enter your emergency number.  
1.  
2.  
3.  
Save  
Press ¬ and , to choose location  
Number 01. You will see: Alpha or Press §.  
A
Enter  
Enter a name if you like and press when  
Name  
finished. Your phone will confirm the entry by  
displaying the stored information.  
Placing an Emergency Call  
Place  
Call  
When Emergency Call is ON, press & hold  
at any time.  
Keep in mind: If call restriction Service Level 1 is enabled, the  
Turbo Dial® Keys will not be active. To override the restriction  
and place an emergency call, press , , æ (or ª).  
See page 85 for information on your phone’s service levels.  
81  
 
Getting to Secure Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Lock Secure  
and press to select.  
Enter  
Lock/Secure  
a
q Z  
Press or to scroll to Secure Options  
Access  
Secure  
Options  
3.  
a
and press . You will see: Secure Code______.  
Enter your six-digit secure code.  
Secure Options Submenu  
For your protection, you must enter a six-digit secure code in  
order to access the features in the Secure Options submenu. The  
factory programmed secure code is 000000.  
Secure  
Options l  
View Lock  
Code  
Viewing the Lock Code  
To view the three-digit lock code:  
l
Shortcut:  
A
View  
Code  
Press to select View Lock Code.  
4.  
Press ƒ, ,  
enter six-digit  
security code,  
then .  
You will see: Lock Code XXX.  
Exit  
Menu  
Press º to exit the menu, or you may  
5.  
scroll to other features.  
Change  
Lock Code l  
Changing the Lock Code  
To change the three-digit lock code:  
Shortcut:  
q Z  
Press or to scroll to Change Lock  
Begin  
Change  
4.  
Press ƒ, ,  
enter your six-  
digit secure  
code, enter a new  
lock code,  
a
Codeand press to select.  
You will see: Enter New Code———.  
Enter New Enter a new three-digit lock code. You will  
5.  
6.  
Code  
see: New Lock Code XXX.  
then ¬.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
82  
     
Master Reset  
Use this feature to reset all user-selectable options back to their  
Master  
Reset  
l
original factory settings.  
Keep in mind: Once you select this feature, the reset process  
cannot be canceled or reversed.  
q Z  
Press or to scroll to Master Reset  
Reset  
Features  
4.  
5.  
A
and press to select. You will see: Reset?  
A
Confirm  
Reset  
Press to confirm.  
You will see: Standard Setting.  
Exit  
Press º to exit without resetting.  
or  
6.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Master  
Clear  
Master Clear  
Use Master Clear to clear all user-selectable options, the  
l
resettable timer, the Phone Book, and the Messaging memory.  
Keep in mind: Once you select this feature, the process cannot  
be canceled or reversed.  
q Z  
Press or to scroll to Master Clear  
Clear  
Settings  
4.  
5.  
A
and press to select. You will see: Clear?  
A
Confirm  
Clear  
Press to confirm. You will see: Busy.  
It will take a few seconds to reset all of  
your phones options back to their factory  
settings.  
Exit  
Press º to exit without resetting.  
or  
6.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
83  
   
Getting to Secure Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Lock Secure  
and press to select.  
Enter  
Lock/Secure  
a
q Z  
Press or to scroll to Secure Options  
Access  
Secure  
Options  
3.  
a
and press . You will see: Secure Code______.  
Enter your six-digit secure code.  
Secure Options Submenu  
Change  
SecureCode l  
Changing the Secure Code  
The Secure Code is a six-digit number factory set to 000000. You  
will probably want to change it to something unique and easy to  
remember.  
q Z  
Press or to scroll to Change Secure  
Select  
Feature  
4.  
A
Code and press to select. You will see:  
New Code ——————.  
Enter New Enter a new six-digit Secure Code. Your  
5.  
6.  
Code  
phone will briefly display the new code.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
84  
 
Service Level  
Service  
Level 4 l  
When loaning your phone to others, you may want to restrict  
call placement or protect memory information. Your phone has  
two service levels that allow you to control the types of outgoing  
calls that can be made from your phone.  
q Z  
Press or to scroll to Service Level  
Select  
Feature  
4.  
A
and press to select.  
q Z  
Press or to scroll through service level  
Choose  
Level  
5.  
A
settings and press to select the setting.  
(See the chart below for descriptions.)  
Exit  
Menu  
Press º to exit the menu, or you may  
6.  
scroll to other features.  
Your phone has two service levels:  
Level 1: Calls can be placed from  
memory locations 1-10 only.  
1 Memory  
1-10 Only  
• No dialing from keypad.  
• No memory edit or storage.  
• No access to name directory.  
Level 4: This is the default setting.  
4 Std  
Setting  
• No restrictions.  
85  
 
Phone Options  
The Phone Options menu is your “command center” for  
adjusting the way your phone sends and receives calls. You can  
fine tune your phone for optimal performance, view  
information about your phone’s settings, and much more.  
In this chapter we will explain how to:  
switch phone numbers.  
review your phone’s settings.  
select a variety of system specific settings.  
Follow these symbols as a guide for using the keys on the side of  
your phone.  
q
Press to scroll up  
07/07/98  
a
Press to select  
Digital  
1menu  
2
abc  
3
def  
Z
Press to scroll down  
86  
 
Road Map  
a
Press ƒ then press to enter the menu system.  
Start:  
Multi Key  
Answer Off  
Phone  
Book  
pg. 89  
Open to  
Answer On  
pg. 58  
pg. 66  
pg. 72  
pg. 78  
pg. 86  
Timers  
pg. 90  
Auto  
Answer Off  
Tone  
Control  
pg. 91  
Instant  
Redial Off  
Feature  
Review  
pg. 91  
Lock  
Secure  
pg. 88  
pg. 89  
pg. 92  
pg. 96  
To Main  
Menu  
Call  
Options  
Phone  
Options  
Display  
Options  
pg. 92  
pg. 93  
pg. 93  
System  
Options  
Change  
Banner  
To Main  
Menu  
Backlight  
Select  
pg. 94  
Auto  
Hyphen Off  
pg. 95  
24 Hour  
Clock Off  
pg. 95  
Service  
Light On  
pg. 95  
To Main  
Menu  
Display  
System ID  
pg. 96  
pg. 97  
pg. 97  
To Main  
Menu  
87  
 
Getting to Phone Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
q Z  
Press or to scroll to Phone Options  
Enter  
2.  
a
Phone Options and press to select.  
Feature Review  
Feature  
Review  
P
After you have spent some time adjusting your phone’s settings,  
use this feature to review the changes you have made. When you  
enter Feature Review, your phone will display any features that  
you have changed from their default factory settings.  
Keep in mind: Feature Review is simply an opportunity to  
review – but not change – your current settings.  
Shortcut:  
q Z  
Press or to scroll to Feature Review  
Begin  
Review  
3.  
Press ƒ then  
A
and press to enter.  
, ·, .  
q Z  
Press or to scroll through any features  
Browse  
4.  
Features you have changed from their default set-  
tings. If all features are set to their default  
factory settings, the display will show:  
Standard Settings.  
Exit  
Menu  
Press º to exit the menu, or you may  
5.  
scroll to other features.  
88  
 
Getting to Call Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Phone Options  
and press to select.  
Enter  
Phone Options  
a
q Z  
Press or to scroll to Call Options  
Enter  
Call Options  
3.  
a
and press to enter.  
Call Options Submenu  
This submenu gives you control over the way your phone places  
and receives calls.  
Call  
Options P  
Multi Key  
AnswerOffP  
Multiple Key Answer  
With Multiple Key Answer ON, you can answer calls by pressing  
A
or any key in the center of the keypad, through ».  
q Z  
Press or to scroll to Multi Key  
Answer.  
Find  
Feature  
4.  
5.  
6.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Keep in mind: If there are any digits in your Scratchpad or if  
your phone is locked, this feature will not work.  
89  
   
Getting to Call Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Phone Options  
Phone Options and press to select.  
Enter  
a
q Z  
Press or to scroll to Phone Options  
Enter  
Call Options  
3.  
a
and press to select.  
Call Options Submenu  
Open to  
Answer On P  
Open to Answer  
This feature allows you to set whether or not your phone  
automatically answers when opened. If you subscribe to Caller  
ID, you will probably want to set this feature OFF so you can  
open the phone and check who is calling before you answer.  
q Z  
Press or to scroll to Open to  
Answer.  
Find  
Feature  
4.  
5.  
6.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Note: To answer calls with Open to Answer OFF,  
press æ (or ª).  
90  
 
Automatic Answer  
Turn Auto Answer ON to have your phone automatically answer  
Auto  
AnswerOffP  
incoming calls after two ring cycles.  
Shortcut:  
q Z  
Press or to scroll to Auto Answer.  
Find  
Feature  
4.  
5.  
6.  
A
Press ƒ,  
then ¤, fl  
and continue  
with step 4.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Note: We recommend you use this feature only with vehicle  
accessories and with your phone’s ringer active (pg. 75).  
Otherwise, your phone may answer a call in your absence.  
Instant  
RedialOffP  
Instant Redial  
When placing calls, you may hear a fast busy signal and see  
Press SND to Redial. This probably means the network is  
temporarily busy. If you turn Instant Redial ON, your phone will  
redial for the next four minutes or until the call goes through.  
You will see: Redialing.  
Tip:  
q Z  
Press or to scroll to Instant  
Redial.  
Find  
Feature  
4.  
5.  
6.  
See page 31 for  
more redialing  
options.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Keep in mind: This feature redials only when the network  
is busy. If you hear a normal busy signal, this feature will  
not work.  
91  
   
Getting to Display Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Phone Options  
Phone Options and press to select.  
Enter  
a
q Z  
Press or to scroll to Display Options  
Enter  
3.  
a
Display Options and press to enter.  
Display Options Submenu  
This submenu allows you to customize your phone’s display.  
Display  
Options P  
Activating the Quick Menu  
Quick  
Menu On P  
Press the Smart Button once and the Quick Menu appears on the  
display, offering shortcuts to the most popular features. This  
feature turns the Quick Menu OFF if you would rather use the  
Smart Button to go straight into the Phone Book. See page 34 for  
more information.  
Toggle  
Feature  
When you enter Display Options, you will  
4.  
A
see: Quick Menu. Press to toggle the  
feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
5.  
scroll to other features.  
92  
   
Changing the Language  
This feature allows you to select the language in the display.  
Change  
Language P  
q Z  
Press or to scroll to Change  
Begin  
4.  
5.  
6.  
a
Selection Languageand press to select.  
q Z  
Press or to scroll through the available  
Choose  
Option  
a
languages and press to select.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Change  
Banner  
Changing the Banner  
P
You may create your own message banner for the phone  
to display when it is idle. Your banner can be up to 12  
characters long.  
q Z  
Press or to scroll to Change Banner  
Enter  
Feature  
4.  
5.  
6.  
a
and press to select. You will see the cur-  
rent banner or Alpha or Press §.  
Enter  
Enter your message using the alphanumeric  
A
Message keypad. Press when your message is  
complete.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
93  
   
Getting to Display Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
2.  
q Z  
Press or to scroll to Phone Options  
Phone Options and press to select.  
Enter  
a
q Z  
Press or to scroll to Display Options  
Enter  
3.  
a
Display Options and press to enter.  
Display Options Submenu  
Backlight  
SelectionP  
Customizing the Backlight  
Your phone’s backlight illuminates when you open the phone,  
press a key, or receive an incoming call signal. This feature  
allows you to choose how long it remains ON.  
q Z  
Press or to scroll to Backlight  
Find  
Feature  
4.  
A
Selectionand press to select.  
q Z  
Press or to scroll to 15 Seconds, 30  
Toggle  
Feature  
5.  
A
Seconds, or Always Onand press to  
select the displayed option.  
Exit  
Menu  
Press º to exit the menu, or you may  
6.  
scroll to other features.  
Keep in mind: The backlight will always be illuminated when  
your phone is connected to an external power supply, like a  
charger or vehicle accessory.  
94  
 
Auto Hyphen  
Auto  
HyphenOffP  
Just turn Auto Hyphen ON to have all phone numbers  
automatically hyphenated on the display. This allows you to easily  
distinguish between area codes, call prefixes, and other numbers.  
q Z  
Press or to scroll to Auto Hyphen.  
Find  
Feature  
4.  
5.  
6.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
24 Hour  
Clock OffP  
Displaying the 24-Hour Clock  
Your phone can display the current time in 12-hour or 24-hour  
format. Use this feature to turn the 24-hour clock ON or OFF.  
q Z  
Press or to scroll to 24 Hour Clock.  
Find  
Feature  
4.  
5.  
6.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Service  
Light Off P  
Service Light  
The Service Light can be useful to quickly check the current state  
of your phone’s service. If you prefer to conserve standby-time,  
you can turn the Service Light OFF with this feature.  
q Z  
Press or to scroll to Service Light.  
Find  
Feature  
4.  
5.  
6.  
A
Toggle  
Feature  
Press to toggle the feature ON or OFF.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
95  
   
Getting to System Options...  
a
.
Enter Menu  
Press ƒ then press  
1.  
q Z  
Press or to scroll to Phone Options  
Enter  
2.  
a
Phone Options and press to select.  
q Z  
Press or to scroll to System Options  
Enter  
3.  
a
System Options and press to enter.  
System Options Submenu  
The System Options submenu offers a couple features that will  
help you use your wireless network.  
System  
Options P  
Display  
SID  
Displaying the System ID  
Use this feature to determine the unique System ID for  
P
your wireless phone.  
A
View SID Press to select Display SID. You will  
4.  
5.  
see the System ID for your phone.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
96  
   
Displaying the Software Version  
This feature displays the Software Version used by your phone  
Software  
Version P  
and may be useful if you require technical assistance.  
q Z  
View SID Press or to scroll to Software  
4.  
5.  
A
Versionthen press to select. You will  
see: Version XXXX.  
Exit  
Menu  
Press º to exit the menu, or you may  
scroll to other features.  
Roam List  
Version P  
Displaying the Roam List Version  
This feature displays the Roam List Version used by your phone.  
If you require technical assistance, you may be asked to check  
this feature.  
q Z  
View SID Press or to scroll to Roam List  
4.  
A
Versionthen press to select. You will  
see: Version XXXX.  
Exit  
Menu  
Press º to exit the menu, or you may  
5.  
scroll to other features.  
97  
     
Accessory Options  
An exciting line of accessories can enhance and personalize your digital  
wireless experience.  
Lithium Ion Batteries  
Motorola’s Lithium Ion (LiIon)  
batteries are high energy-density  
batteries that offer increased  
capacity and are lighter in weight  
than similar sized Nickel Cadmium  
and Nickel Metal Hydride batteries.  
Nickel Metal Hydride Batteries  
Nickel Metal Hydride batteries (NiMH) are high-capacity batteries that offer up to 30%  
more talk-time than comparable Nickel Cadmium batteries. To help achieve  
maximum life and capacity for your NiMH battery, do not leave the battery in the  
charger for more than 24 hours, and use only Motorola-approved chargers.  
Cigarette Lighter Adapter  
Lets you plug into a reliable power source on  
the road. Uses your car’s battery to power your  
phone and rapid charge its battery at the same  
time. The Cigarette Lighter Adapter will not  
overcharge your battery and contains circuitry  
to protect against overvoltage and power  
surges in the vehicle. In some cars, the engine  
must be running in order for the cigarette  
lighter to operate.  
98  
     
Accessory Options  
Desktop Charger  
(AC Adapter Required)  
This charger can be loaded with up to  
three batteries. Equipped with one LED  
charging status indicator for each  
battery, the charger’s front pocket can  
charge both a main and an auxiliary  
battery attached to a phone, and the  
rear pocket can charge one battery by  
itself. For use with Lithium Ion,  
Nickel Cadmium and Nickel Metal  
Hydride batteries.  
Holster  
Your Digital StarTAC® phone is so small and  
light, it is positively wearable. Slip it in the  
holster and clip the holster on– for the ultimate  
in high-tech fashion.  
Headset  
The convenient headset provides both an earphone and  
microphone in one small piece for simple hands-free and  
private telephone conversations. The headset plugs directly  
into the jack on the top of your phone, so that you can wear  
your phone and move freely. Place the foam cover on the  
earpiece for a more comfortable fit. See pages 89-91 for Call  
Options that make using a headset with your phone even  
more convenient.  
99  
   
Accessory Options  
Hands-Free Vehicle Kit  
Optional Hands-Free Kits give you the convenience of hands-free, speaker phone  
operation while in your car. Full duplex operation lets you simultaneously talk and  
listen, so both parties can interrupt each other for a normal sounding conversation.  
The Hands-Free Kit powers the phone and charges its battery whenever your car’s  
engine is running.  
Keep in mind: Motorola offers a 3-Watt Vehicular Kit, which includes a 3-watt  
booster for analog signals. Since the your new phone is a digital phone, it is not  
compatible with the 3-Watt Kit.  
Important: We recommend you use genuine Motorola batteries and accessories.  
Under its wireless telephone warranty, Motorola specifically disclaims any  
responsibility for damage caused by the use of portable wireless telephone accessories  
not manufactured by Motorola.  
Zero Install Car Kit  
For the quickest and easiest mobile solution, use the Zero Install Car Kit. Just plug it  
in, attach the microphone, and you are ready to go!  
100  
   
Troubleshooting  
Q. I pressed the power button, but nothing happened. What’s  
wrong with my phone?  
A. Check that you have installed a battery and that the battery is charged. See  
page 12 for information about installing your battery.  
Q. The display says Locked. How do I unlock my phone?  
A. Try entering the last three digits of your wireless number. If that does not  
work, try using the factory preset lock code: 123. If this fails, call your  
Service Provider (the company that sends you your monthly wireless bill)  
for assistance. For more information on your phone’s security features,  
see the Lock/Security chapter, page 78.  
Q. My battery did not last as long as I expected. What can I do  
to extend battery life?  
A. To get the most from your battery, make sure it is fully charged. To charge  
the battery to 100% of its capacity, leave it in the charger for an extra hour  
after the charger’s light turns green.  
Exposing your battery to extreme temperatures—below -10°C (14°F) or  
above 45°C (113°F)—can shorten battery life. Batteries are especially  
sensitive to high temperature extremes. It is a good idea to always take your  
phone with you when you leave your car.  
Q. I tried to place a call and received a fast busy signal.  
A. This sound means that your call was not processed. For example, the  
network may be temporarily busy. To redial the number, press the Smart  
Button or press æ (or ª) before ending your call attempt, or press º  
and try the call again later. See page 91 for more information on redialing.  
101  
 
Troubleshooting  
Q. I tried to place a call but received an alternating high/low  
tone.  
A. This sound means your call did not connect to the network. Most likely, you  
dialed the number too soon after turning the phone ON. Wait until the NS  
indicator disappears before placing a call.  
An alternating tone may also indicate that your phone’s signal is blocked.  
Make sure the antenna is fully extended and move clear of any obstructions,  
like bridges, parking garages, tall buildings, etc.  
Q. Whenever I turn the phone ON, the display says: Invalid  
Battery. What does this mean and why am I not able to charge  
the battery?  
A. Your wireless phone uses the Motorola Expert Performance (E•P) Charging  
System. The E•P system enables the built-in charger to communicate with  
attached batteries and tailor its charging cycle to optimize performance.  
If you see Invalid Battery when you power up the phone, the built-in  
charger is not able to communicate with the battery and cannot charge it.  
You could see this message for several reasons. The most likely one is that  
the battery is not a Motorola original and it does not have the appropriate  
E•P technology. We recommend that you use only Motorola original  
batteries and accessories and that you store your batteries in their protective  
covers when not in use.  
Q. My phone started beeping, and the display says: 1 Call  
Unanswered. What happened?  
A. Someone tried to call you while you were in an area where the signal was  
weak. Press Ç to clear your display, extend your phone’s antenna, and  
avoid obstructions like tunnels, parking garages and tall buildings whenever  
possible.  
Q. My phone was stolen. What should I report and to whom?  
A. Report a stolen phone to the police and to your Service Provider (the  
company that sends you your monthly wireless service bills).  
102  
Glossary  
A
outlet. See page 16.  
accessory connector A socket on the bottom of the phone where you can attach accessories  
such as an AC Adapter or cigarette lighter adapter. To learn more, see page 16.  
air-time The amount of time you spend using a wireless system, between the time you  
successfully place a call and the termination of that call.  
alkaline A battery technology used in personal wireless telephones.  
antenna The device on your phone that sends and receives wireless signals.  
Auto Answer When you activate this feature, your phone automatically answers after two  
rings. See page 91.  
Automatic Redial When your wireless network cannot handle your call, this feature enables  
your phone to automatically redial with one button push. See page 31.  
C
Call Back number A phone number in an text message, provided by the sender. See page 54.  
Caller ID A network/subscription dependent service that allows you to view information on  
incoming calls before answering. See page 50.  
CDMA (Code Division Multiple Access) CDMA takes digitized voice and encodes it in a  
unique scheme that is sent out over the air. CDMA digital reduces the probability of dropped  
calls. Your phone is equipped to handle CDMA digital voice transmission.  
cigarette lighter adapter An accessory device that allows you to power and/or charge your  
phone from a car’s cigarette lighter.  
D
dedicated Message Key See Message Key.  
default A feature’s original setting as programmed in the factory.  
digital See CDMA.  
103  
 
Glossary  
DTMF Dual Tone Multi-Frequency are the tones that your phone transmits to communicate with  
tone activated phone systems like Voice Mail or bank-by-phone. See page 76. Keep in mind:  
“DTMF Tones” does not refer to the sounds produced by your phone’s speaker. See Keypad  
Tones for information on the sounds produced by your phone’s speaker.  
E
Emergency Call This feature allows you to place a call from memory location 01 even if the  
phone is locked. See page 81.  
F
fringe area The outermost range of a wireless system where wireless signals are weak.  
function keys The non-numeric keys on your phone used to access and navigate menu features,  
as well as perform memory functions. See page 20.  
I
icon One of the variety of symbols used to designate menu features and messages.  
indicator A symbol on your phone that gives you information about your phone’s status.  
See pages 24-27.  
Instant Redial This feature enables your phone to redial when your wireless network is tempo-  
rarily unable to handle your call. Your phone will automatically attempt the call for four min-  
utes or until it is picked up by the network. See page 91.  
Internal Rapid Charger A charger built into your phone for use with an AC Adapter or cigarette  
lighter adapter. See page 16.  
K
Keypad Tones The sounds produced through your phone’s speaker when you press the keys.  
See page 75. Keep in mind: “Keypad Tones” does not refer to the tones sent by your phone to  
communicate with automated phone systems. See Transmit Tones for information on the  
tones used to access automated phone systems.  
L
landline The telephone system used for conventional office and home phones.  
104  
Glossary  
Lithium Ion (LiIon) A battery technology used in personal wireless telephones. Lithium Ion  
batteries generally provide more energy capacity than Nickel Metal Hydride batteries of the  
same weight.  
lock To prevent unauthorized access to the wireless telephone. See page 80.  
lock code A three-digit code used to access your phone once it has been locked. The factory  
programmed lock code is 123. To view or change your lock code, see page 82.  
M
memory location A space in the Phone Book where you can store a telephone number and a  
name. Each of the Phone Book’s 99 memory locations (numbered 01-99) can hold up to 32  
digits and 24 letters.  
menu This system contains five features: Phone Book, Timers, Tone Control, Lock/Secure, and  
Phone Options.  
menu feature Any feature that can be accessed through the menu system.  
Message Key Located on the bottom row of the keypad, the dedicated Message Key offers  
One-Touch Access to messages and messaging functions. See page 48. See also Caller ID,  
Messages, and Voice Mail.  
Messages A network/subscription dependent service that enables your phone to receive text  
messages and numeric pages just like a pager. See page 54.  
Messaging Function Menus While viewing your Caller IDs, reading your Messages, or  
checking your Voice Mail, you can use these menus to manage your messages: lock or unlock a  
text message, delete one or all of your Caller ID or text messages and numeric pages, or select a  
different message type.  
N
Nickel Cadmium (NiCd) A battery technology used in personal wireless telephone batteries.  
Nickel Metal Hydride (NiMH) A battery technology used in personal wireless  
telephone batteries.  
105  
Glossary  
P
pause A special character that tells your phone to wait before sending the next set of numbers  
stored in one memory location. See Pause Dialing.  
Pause Dialing A method of storing Phone Book entries that allows you to store multiple strings of  
numbers in one memory location; useful, for instance, in accessing automated phone systems.  
See page 64.  
Personal Identification Number (PIN) A private numeric password which protects personal  
accounts such as bank-by-phone or Voice Mail.  
Phone Book An alphabetical list of the names and telephone numbers you have stored into your  
phone’s internal memory.  
prompt A display message requesting input.  
R
road map The visual representation of your phone’s menu system provided in this manual.  
roam To use a wireless system outside of your home system, usually when you travel beyond the  
range of your home system.  
S
Scratchpad A memory feature that automatically remembers the most recent number entered  
into the keypad. See page 43.  
Scratchpad tones See DTMF.  
scroll To move backward or forward through a list; for example, to move backward or forward  
through the menu system or the Phone Book using either the volume keys or the « and  
» keys.  
secure code A six-digit code used to access and change certain security features.  
The factory programmed secure code is 000000.  
Service Provider See Wireless Service Provider.  
Service Tones Two short beeps used to alert you to changes in your wireless service. See page 77.  
signal See wireless signal.  
Silent Mode Select this feature and all your phone’s tones will be silenced and the VibraCall® Alert  
activated. See page 74.  
106  
Glossary  
Smart Button The middle key on the side of your phone used to access the Phone Book, place  
calls, end calls, select the Phone Book, enter the menu system, and toggle features ON and OFF.  
soft-handoff Unlike traditional analog technology where you are disconnected from one site and  
then connected to another, CDMA digital technology connects you to a new site before discon-  
necting you  
from the old site. This is known as a “soft-handoff.” With soft-handoff technology, you could  
experience fewer dropped calls.  
standby-time The total time your phone is ON but not used for talking.  
Super Speed Dial A dialing shortcut that allows you to quickly dial any number in the  
Phone Book. To use this feature, enter the two-digit location of your number, 01-99, then  
press and hold Smart Button or press æ (or ª) and the call is placed. See page 42.  
System ID Every wireless system has a unique number to identify itself. See page 96.  
T
talk-time The total time that you can talk on your phone before the battery is fully discharged.  
toggle To switch between two possible options; for example: ON vs. OFF. Pressing the Smart Button  
toggles features ON or OFF.  
Transmit Tones See DTMF.  
Turbo Dial® keys To use this feature, press and hold a number on the keypad, through  
·, and your call is placed.  
U
unlock code See lock code.  
V
VibraCall® Alert When activated, this feature alerts you silently of incoming calls by vibrating.  
It can be used alone or in conjunction with the ringer. See page 75.  
Voice Mail Contact your Service Provider for availability.  
volume keys Located on the side of your phone, the upper and lower volume keys are used  
to adjust ringer and keypad volume. They also scroll within the menu system and the  
Phone Book.  
107  
Glossary  
W
wireless carrier One of multiple competing companies in a given geographic area that owns  
and operates a wireless system.  
Wireless Service Provider A company affiliated with a wireless carrier that provides wireless  
service to its customers.  
wireless signal The radio waves that carry information between your wireless phone and the  
wireless system.  
wireless system The wireless equipment in a given geographic area that relays signals to and  
from individual wireless telephones and the landline telephone system.  
108  
 
Patent Information  
Manufactured under one or more of the following U.S. patents:  
5166596  
5175759  
5175874  
D332261  
5182749  
D332785  
5185566  
5187809  
5193223  
5195106  
5195108  
5201069  
5204977  
5210793  
5214675  
5222104  
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D337332  
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D339582  
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D340710  
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D343173  
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D344511  
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4138681  
4193036  
4254382m  
4302845  
4312074  
4327319  
4329666  
4369516  
4369522  
4378603  
4390963  
D269873  
4398265  
4400584  
4400585  
D270835  
D271491  
Re.31470  
4431977  
4434461  
4455534  
4462098  
D275951  
4484153  
4485486  
4486624  
D276809  
4491972  
D277667  
4504834  
D278708  
4523155  
4546329  
4550426  
4551696  
4564821  
D282169  
4571595  
4573017  
4574243  
4585957  
4602218  
D284759  
D285439  
4616314  
4617520  
D286778  
4626309  
4628529  
4629829  
4630304  
4630305  
4633141  
4636593  
4636741  
D288432  
4648125  
4649543  
D288683  
4654655  
D289156  
4662691  
4667333  
4668917  
4670747  
4672502  
4680787  
4681476  
4683585  
4692726  
4704588  
D292578  
4706036  
D292920  
4710724  
4711361  
4715063  
4716319  
4716391  
4723305  
D294257  
4727306  
4727583  
4730195  
4734635  
4736277  
4737976  
4740794  
4741018  
4741034  
4742562  
D295627  
4746242  
D295973  
D295975  
4751737  
D296187  
4761621  
4764737  
D297734  
D297735  
4777564  
Re.32768  
Other patents pending.  
109  
Index  
A
storing numbers 46  
using 47  
AC adapter 16Ð18  
accessory connector 20  
account numbers, storing 44Ð45  
adjusting volume 33  
alpha characters, entering 39  
answering calls 29Ð30  
automatic answer 91  
multiple key answer 89  
antenna 20  
changing the banner 93  
chargers 16Ð  
desktop 18 19  
19 Ð  
Internal Rapid 16  
charging batteries 16Ð19  
cigarette lighter adapter 16, 98  
clear key 20  
audible timers  
one minute 70  
repeating 71  
single 71  
Clear, Master 83  
clearing  
Caller ID 51  
Messages 55  
settings 83  
Authentication Entry 85  
auto display timer 70  
auto lock 80  
automated systÐems  
45  
clock 24  
display format 95  
cumulative call timer 69  
calling 44  
storing number 44Ð45  
automatic answer 91  
automatic redial 31  
D
B
deleting  
banner 93  
batteries 12Ð17  
Ð
Caller ID 51  
Messages 55  
charging 16 21  
chargers 16Ð19  
Phone Book entries 41  
Voice Mail notification 53  
desktop charger 18Ð19  
indicator lights 19  
times 19  
covers 12Ð13  
installing 14Ð15  
storage & disposal 17  
varieties 98  
dialing  
battery level  
emergency call 81  
restricting 85  
indicator 24  
shortcut 35  
Digital Indicator 24  
display 20  
C
individual call timer 68, 70  
last ten numbers dialed 31  
lock code 82  
system ID 96  
your number Ð63  
Call Back Messages 54  
Call Options 89Ð  
Call Timers 66 71  
Ð 91  
road map 67  
Caller ID 29  
Display Options 93  
displaying  
95  
deleting 51  
Message Indicator 25  
number preference 63  
options 51  
caller’s numbers 63  
displaying the 24-Hour Clock 95  
DTMF tones 76Ð  
viewing 50  
storing 44 47  
calling cards  
110  
 
E
L
earpiece 20  
letters, entering 39  
Lithium Ion Batteries 98  
locations 61  
editing memory 64Ð65  
emergency call 81  
ending calls 28  
entering names 39  
entries, clearing 41  
lock  
manually 80  
messages 55  
lock code  
F
flip 20  
function key 20  
changing 82  
viewing 82Ð  
84  
G
Lock/Security 78  
road map 79  
Getting Started 10Ð21  
Glossary 103Ð108  
M
H
Master Clear 83  
Master Reset 83  
memory 36Ð  
Hands-Free Vehicle Kit 98  
headset 99  
43Ð  
headset jack 20  
holster 99  
editing 64  
Phone Book 58  
65 Ð  
recalling 40Ð42,6630Ð61  
storing 38, 62  
tips 37  
I
In Use Indicator 25  
incoming calls 29Ð30  
indicators  
menu features 56  
Message Indicator 25  
Messages  
battery level 24, 26  
Caller ID/Message 25  
desktop charger lights 19  
Digital 24  
Call Back 54  
lock/unlock 55  
options 55  
reading 54  
receiving 49  
In Use 25  
No Service 25  
Roam 25  
Messaging Menu 48  
microphone 20  
multiple key answer 89  
mute the phone 32  
Service Light 27  
Signal Strength 24  
Silent Mode 25  
Unanswered Call 30  
VibraCall™ On 25  
Vibrate Then Ring 25  
individual call timer 68  
N
names  
clearing 41  
entering 39  
installing batteries 14  
Instant Redial 91  
Internal Rapid Charger 16  
auto display 70 Ð  
15  
recalling 40, 60  
viewing 63  
navigating the menu 56  
Nickel Metal Hydride Batteries 98  
No Service Indicator 25  
number  
K
keypad cover 20  
Keypad Tones 75  
viewing others 63  
viewing yours 63  
number character 46Ð47  
111  
Number Preference 63  
numbers  
repeating timer 71  
Reset, Master 83  
resettable call timer  
resetting 69  
viewing 68  
recalling 40Ð42  
storing 38  
O
one minute timer 70  
outgoing calls  
controlling 85  
placing 28  
ringer  
silencing 74Ð75  
style 74  
ringer/vibrator 74  
road maps 57  
Call Timers 67  
volume 33 Ð  
75  
P
Pause Dialing 44Ð45  
personalizable banner 93  
Ð63  
Lock/Security 79  
Phone Book 59  
editing 64 65  
Phone Book 58 Ð  
Ð
recalling 60 61  
memory 36Ð43  
Roam Indicator 25  
roam list version 97  
road map 59  
status 61  
storing 38, 62  
S
phone lock  
Safety Information 6Ð9  
Scratchpad 43  
Scratchpad Tones 76  
scroll keys 20  
secure code, changing 84  
automatically 80  
manually 80  
phone number  
viewing others 63  
viewing yourÐs 63  
security 78 84  
Secure OptÐions 82  
Phone Options 86 97  
road map 87  
selecting ringer style 74  
send key 20  
placing calls 28  
emergency call 81  
redial 31  
service level 85  
Service Light 27, 95  
Service Tones 77  
shortcuts 34  
power key 20, 22  
R
Silent Mode 74 75  
signal strength Ð24  
reading the indicators 24Ð27  
reading your messages 54  
real time clock 24  
recall key 20  
Indicator 25  
silent mode 32  
single timer 71  
Smart Button 21  
software version 97  
store key 20  
recalling 61  
by location 41, 61  
by name 40, 60  
shortcuts 42  
storing 38, 62  
receiving calls 29Ð30  
automatic answer 91  
multiple key answer 89  
Receiving Messages 49  
redial 31  
Call Back number 54  
while on a call 43  
Super Speed Dial 42  
System Options 96 97  
system ID, viewingÐ96  
automatic 31  
Instant 91  
112  
T
Y
Three-Watt Vehicular Kit 100  
timers  
Your Phone & Its Shortcuts 34  
audible 70Ð71  
cumulative 69  
individual 68, 70  
one minute 70  
repeating 71  
resettable 68, 69  
single 71  
Z
Ð76  
Basic 32 33  
Tone Controls Ð72  
road map 73  
volume 33  
tones  
keypad 75  
storing 44  
storing 44  
Turbo Dial™ keys 42  
emergency call 81  
service 77Ð  
47  
47  
Transmit Tones Ð76  
Turning Your Phone On 22  
U
unanswered call indicator 30  
unlock/lock 80  
Using Messaging 48Ð55  
V
VibraCall™ Alert 32, 74Ð75  
VibraCall™ On Indicator 25  
Vibrate Then Ring Indicator 25  
vibration mode 32  
viewing  
cumulative call timer 69  
individual call timer 68, 70  
lock code 82  
resettable call timer 68  
your number 63  
Viewing Your Caller IDs 50  
Voice Mail  
calling 44Ð45  
checking 52  
deleting notification 53  
options 53  
storing number 44Ð45  
volume keys 20  
volume, adjusting 33  
113  

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