LG Electronics Chocolate User Manual

H
o m . c / e s p e a l e n s w o s l i r o n e v r i z  
.
a v d o s e s e r e c h o s r o T d . o s l o e s r l i d e s e W s r o n e r V i z  
© 2 0 0 7  
M C D D 0 0 1 2 2 0 1 ( 1 . 0 )  
v i c i o y o s t e r  
p a r a t u a p a r a  
y s o l u c i o n e s r á p i d a s  
, c o n s e j o o s C n s u l t a s  
Tips, hints  
& shortcuts  
for your device and service  
©2007 Verizon Wireless. All Rights Reserved.  
verizonwireless.com  
The basics................................................................................3  
Getting started ............................................................4  
Using Bluetooth®..........................................................6  
Placing and receiving calls............................................7  
Setting up and accessing Voice Mail ............................9  
Locking/Unlocking your wireless device ....................10  
Using speakerphone ..................................................11  
Changing Ringtones ..................................................11  
Using TXT Messaging ................................................12  
Assistance ............................................................................13  
May we help you? ......................................................14  
EZ Move® (if you move) ..............................................18  
Loss or theft ..............................................................19  
Toll-free calls and emergency services........................19  
Fraud prevention ........................................................19  
Assistive communication devices................................20  
Mobile entertainment ..........................................................21  
Messaging & chat ......................................................22  
News & information ..................................................28  
Get It Now® ................................................................31  
V CAST ........................................................................33  
Optional services ..................................................................39  
Safety and protection ................................................40  
Wireless device protection..........................................40  
Voice services..............................................................40  
International services ................................................40  
Other products and services ......................................41  
More information ..................................................................42  
Welcome  
Thank you for choosing Verizon Wireless  
You’re now connected to the power of America’s most reliable wireless  
network. This guide will help you understand your new wireless device  
and all the things you can do with it. So let’s get started.  
For more details, please refer to the Owner’s Manual that came with  
your wireless device.  
pg 2  
• Getting started  
• Using Bluetooth®  
• Placing and receiving calls  
• Setting up and accessing Voice Mail  
• Locking/Unlocking your wireless device  
• Using speakerphone  
The basics  
• Changing Ringtones  
• Using TXT Messaging  
pg 3  
5. Headset Jack Allows you to plug in an optional headset for  
convenient, hands-free conversations.  
6. Side Keys Use to adjust the Master Volume in standby mode* and  
the Earpiece Volume during a call.  
Getting started  
Just the basics; we’ll get into the  
fun stuff later on.  
7. Left Soft Key Use to access the Message menu.  
8. Voice Commands Key Use for quick access to Voice Commands.  
9. Speakerphone Key Use to change to speakerphone mode.  
Prolonged touch while in a menu activates speakerphone mode.  
10. SEND Key Use to make calls.  
11. Accessory Charger Port Connects the phone to the battery  
charger, or other compatible accessory.  
12. Vibrate Mode Key Press and hold for about 3 seconds to  
activate vibrate mode.  
13  
1
2
3
14  
4
5
13. Camera Lens Keep it clean for optimal photo quality.  
14. microSD™ Slot Accommodates optional microSD cards up to  
4 GB.  
15. Navigation Wheel Use to scroll to menus in the main menu  
screen. Use for quick access to Picture & Video, Mobile Web  
Schedule and GET IT NOW® (by default).  
16. Right Soft Key Use to access Contacts menu.  
17. Lock Key Press down and release to unlock the touch keys when  
the slide is closed.  
15  
16  
17  
18  
19  
20  
6
7
8
9
10  
18. CLR Key Deletes single spaces or characters with a quick touch,  
but touch and hold to delete entire words. Also backs out of  
menus, one level at a time.  
19. Camera Key Use for quick access to Camera function. Press and  
hold the camera key to record Video.  
20. PWR/END Key Use to turn the power on/off and to end a call.  
Also returns to the standby mode.  
21. Music Shortcut Key Activates Music Player. Enjoy sweet music  
from your Chocolate!  
22. Alphanumeric Keypad Use to enter numbers and characters  
and select menu items.  
23. Touch Keys and Navigation Wheel with OK Key Touch Keys  
include the Left Soft Key, the Right Soft Key, the Speakerphone  
Key, and the Clear Key which are activated by the touch of your  
finger. The Navigation Wheel allows you to scroll to entries, the OK  
22 21  
23  
12  
11  
1. Earpiece  
2. Slide Slide up to answer an incoming  
call and slide it down to end the call.  
3. LCD Screen Displays messages and  
indicator icons.  
to select  
different options in the phone's  
menus.  
NOTE: The Quick Start Guide gives  
navigation instructions according to the  
dafault settings.  
4. OK Key Use the OK Key  
Key  
allows you to select those entries.  
pg 4  
* Standby mode is when the phone is waiting for input from you.  
No menu is displayed and the phone isn’t performing any action.  
It’s the starting point for all of the instruction steps.  
Installing the battery  
1: Insert the top of the battery into the opening on the back of the phone, then  
push the battery down until the latch clicks.  
Charging the battery  
1: Attach the charger to the phone. Make sure that the triangle symbol faces up  
when inserting the plug into the charger port.  
2: Plug the charger into a wall outlet.  
NOTICE: Please use only an approved charging accessory to charge your LG phone.  
Improper handling of the charging port, as well as the use of an incompatible charger, may cause  
damage to your phone and void the warranty.  
Charging with USB  
You can use your computer to charge your phone. Connect one end of a USB cable  
to the charging accessory port on your phone and the other end to a highpower  
USB port on your PC (commonly located on the front panel of the computer).  
NOTICE  
Triangle symbol should  
face up. (for both your  
charger and USB)  
Powering your wireless device on for the first time  
It’s important to fully charge the battery before turning on your wireless device.  
1: Install a charged battery or connect the phone to an external power source.  
2: Press  
Powering your wireless device off  
Press and hold until the display turns off.  
until the LCD screen lights up.  
pg 5  
Using Bluetooth®  
How to turn on Bluetooth®  
1: Press the OK Key  
[MENU].  
2: Use the Navigation Wheel  
to scroll to SETTINGS & TOOLS,  
and press the OK Key  
.
3: Press  
Bluetooth Menu.  
[Set On].  
4: Touch the Left Soft Key  
How to pair your Bluetooth headset with your wireless device  
1: Follow the Bluetooth® accessory* instructions to set the device to pairing  
mode.  
2: Press the OK Key  
[MENU].  
3: Use the Navigation Wheel  
press the OK Key  
to scroll to SETTINGS & TOOLS and  
.
4: Press  
Bluetooth Menu, then press  
Add New Device.  
5: Set the desired device to pairing mode and press the OK Key  
.
6: If Bluetooth® power is set to off, you will be prompted to turn power on.  
Select Yes by pressing the OK Key  
.
* Accessory sold separately.  
pg 6  
7: The device will appear in Add New Device menu once it has been located.  
Highlight the device and press the OK Key  
.
8: The handset will prompt you for the passcode. Consult the Bluetooth®  
accessory instructions for the appropriate passcode (typically “0000”- 4 zeroes).  
Enter the passcode and press the OK Key  
9: Once pairing is successful, select Always Ask or Always Connect and press  
the OK Key  
0: Once connected, you will see the device listed in the Bluetooth® Menu and the  
Bluetooth® device connected icon will show up on your enunciator  
when connected to the Bluetooth® device. You can also check out the  
.
.
connection with a blue icon  
on the list.  
Placing and receiving calls  
Placing calls  
1: Make sure the phone is turned on.  
If not, press  
for about three seconds.  
If necessary, pull down and release the lock key.  
2: Enter the phone number.  
3: Press  
.
4: Press  
to end the call.  
NOTE: Your phone has a Voice Commands feature that also lets you make calls by phone number,  
name, or location.  
pg 7  
Receiving calls  
1. When the phone rings or vibrates, answer the call by either pressing the OK Key  
twice or opening the slide.  
NOTE: If you touch the Left Soft Key  
unlocked all sounds will be muted.  
[Quiet] while you have an incoming call and the phone is  
NOTE: If you touch the Right Soft Key  
[Ignore] while you have an incoming call and the phone is  
unlocked, the call will end or go straight to voicemail (if set up).  
2: Press  
to end the call.  
Standard features included as part of your Calling Plan  
With our Calling Plans, you can enjoy the value and convenience of these features  
at no extra monthly access charge:  
• Basic Voice Mail  
• Caller ID  
• Caller ID Blocking  
• 3-Way Calling  
• Call Forwarding  
Please note that some of these features may incur usage charges and/or depend  
on digital service, so they may not be available in all areas.  
For step-by-step instructions on some of these calling features, please refer to your  
Wireless Device Manual, or go to verizonwireless.com/welcome and select  
“Where can I find help with features on my wireless device?” in the “Frequently  
Asked Questions” section.  
pg 8  
Setting up and accessing Voice Mail  
How to set up your Voice Mail  
1: Press *86 (*VM) and  
. If you hear a system greeting, press  
to  
interrupt it.  
2: Follow the setup tutorial.  
3: Select a password.  
4: Record a voice signature and greeting for your Voice Mailbox.  
How to access your Voice Mail from your wireless device  
1: Press *86 (*VM) and  
If you hear a system greeting or your own greeting when you press *86 and  
press immediately to interrupt the greeting (if applicable) and  
.
,
follow the prompts.  
2: Follow the prompts to enter your password and retrieve your messages.  
How to access your Voice Mail from any phone to save your minutes  
1: Dial your wireless number.  
2: Once you hear the system greeting or your own greeting, press  
immediately to interrupt the greeting and follow the prompts.  
How to reset your Voice Mail password  
1: Press *611 and  
(airtime-free) from your wireless device or call  
1-800-922-0204 (toll-free) from any phone to reach the easy-to-use  
pg 9  
automated Customer Service menu.  
2: Enter your 10-digit wireless number.  
3: Select Option 2, and then press  
when prompted for the password reset  
menu.  
4: Enter your 5-digit billing zip code. Then follow the prompts for security  
verification and resetting your password.  
Once you have registered for My Account, you will have the ability to reset your  
Voice Mail password online or via your Mobile Web 2.0-capable wireless device.  
For more information on how to register for My Account, go to page 29.  
NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within 45 days will be  
cancelled. Your Verizon Wireless Voice Mailbox is not password protected until you create a password by  
following the setup tutorial. Airtime and other charges will be incurred when using Voice Mail from your  
wireless phone. IN Calling minutes do not apply to Voice Mail retrievals; you will be charged to maintain  
your connection to Voice Mail. Verizon Wireless is not liable for missed messages, or deletions of messages  
from your Voice Mailbox, even if you have saved them.  
Locking/Unlocking your wireless device  
The touch keypad and navigation wheel are automatically locked when:  
The slide is closed.  
The phone is inactive for 17 sec. (default) or 25 sec. (if display backlight is set  
at 15 sec.). To unlock the touch keypad and navigation wheel:  
Slide Closed: Slide the Lock Key (located on the right side of the phone)  
downwards and release.  
– or –  
Press the OK Key  
twice.  
Slide Open: press any key (except touch keys).  
pg 10  
Using speakerphone  
To activate or cancel the speaker functionality while in a call touch the  
Speakerphone Key  
. Once activated, the speaker icon  
is displayed on the  
screen, and the on-screen instruction reads it is turned off after 1 minute of  
inactivity.  
Changing Ringtones  
Your wireless device comes with a selection of Ringtones. Here’s how to manage  
your Ringtone preferences:  
Selecting a Ringtone  
1: Press the OK Key  
[MENU] then use the Navigation Wheel  
to scroll  
to SETTINGS & TOOLS and press the OK Key  
.
2: Press  
Sounds Settings.  
3: Press  
Call Sounds then press  
Call Ringtone.  
4: Use the Navigation Wheel  
to scroll to a ringtone then press the OK Key  
to save the sound.  
Adjusting Ringtone volume  
With the phone open, press Side Keys up and down.  
Setting Ringtone to vibrate  
1: Press  
for 3 seconds.  
and hold down .  
2: To reset, press  
pg 11  
Using TXT Messaging  
Sending a new TXT Message to a wireless device  
1: Touch the Left Soft Key  
2: Press New Message, then press  
3: Enter the phone number or e-mail address of the recipient and press the OK  
Key  
[Message].  
TXT Message.  
.
4: Enter the message up to 160 characters, and press the OK Key  
to send  
the message.  
For text options, touch the Left Soft Key for Word, Abc, ABC, 123 and Symbols.  
You can also press to change the case of a letter.  
Fees apply for text messages/alerts both sent and received.  
TXT Messages are charged in accordance with your Messaging Plan.  
Sending a new TXT Message to a landline number  
Follow these steps, and the recipient will hear your TXT Message as a voice recording:  
1: Enter the landline number.  
2: Type out the message.  
3: Press  
.
4: Opt-in message will appear.  
5: Reply Y for yes and N for no.  
NOTE: Only one opt-in is required for each landline number.  
pg 12  
• May we help you?  
• If you move  
• Loss or theft  
• Toll-free calls and emergency services  
• Fraud prevention  
Assistance  
• Assistive communication devices  
pg 13  
May we help you?  
Online assistance  
Main website: verizonwireless.com  
Other helpful websites and information:  
verizonwireless.com/welcome  
Information on your wireless device, coverage, Calling Plan, billing and  
payment information  
FAQs, interactive demos for your wireless device and how to read your bill  
My Account registration for online account management  
verizonwireless.com/myaccount  
Use My Account to:  
Check your balance, minutes or make payments  
Add or remove features  
Reset Voice Mail passwords and more  
verizonwireless.com/data  
Demos and tutorials on products and services  
Online technical support for products and services  
Customer Service assistance  
Customer Service Representatives are also available at your local  
Verizon Wireless Communications Store during normal business hours.  
For Customer Service, call 1-800-922-0204 (toll-free in the U.S., 6am–11pm).  
Our Worry Free Guarantee® to you  
• You’ll enjoy America’s most reliable wireless network.  
• You have the option to change your Calling Plan at any time.  
Change your plan to any qualifying plan or airtime promotion. You won’t pay  
additional fees to change. Some plans require specific equipment. Changes  
require a new 1- or 2-year agreement.  
pg 14  
• If you ever have a problem, it becomes our problem the first time you call.  
No runaround, no hassles. If your issue can’t be resolved during the course of your  
first call, we’ll get back to you with an answer.  
• You can get a free wireless device every 2 years with New Every Two®.  
Sign up for and maintain 2 years of service on a plan of at least $34.99 and  
qualify for a free wireless device worth up to $50 or $100, depending on the  
monthly access of your plan. Or apply your New Every Two credit toward the  
purchase of a more expensive wireless device with a 2-year renewal.  
• You’ll receive free Back-Up Protection so you never have to worry about  
losing your wireless device contact list.  
As a My Account member, Back-Up Protection will let you automatically retain  
a copy of your saved wireless device numbers to a secure website, so they’re  
always available if you lose or upgrade your wireless device.  
• You can get a new wireless device every year with Annual Upgrade.  
Sign up for a 2-year agreement on a Calling Plan of at least $49.99 and you can  
purchase a new wireless device at its promotional price through My Account every  
year with a 2-year renewal (upgrade fee applies).  
• If you’re using more minutes than your Calling Plan includes, we’ll let you  
know with Minute Check.  
Minute Check will periodically notify you through My Account if you’re  
exceeding your plan allowance and let you know of other Calling Plan  
options that may save you money.  
See verizonwireless.com/myaccount for details. Back-Up Protection, Annual Upgrade and Minute Check are  
available for accounts with up to 10 lines that are enrolled in My Account.  
pg 15  
How to sign up for New Every Two  
If you maintain service on a Calling Plan of $34.99 or higher and fulfill your 2-year  
term, you will qualify for a free wireless device. If your Calling Plan monthly access is  
$79.99 or higher for the entire 3 months prior to completing your New Every Two  
wireless device upgrade, you will get up to $100 toward the purchase of that  
wireless device. If your Calling Plan monthly access was between $34.99 and $79.99  
at any time during the 3 months prior to completing your New Every Two wireless  
device upgrade, you will get up to $50 toward the purchase of that wireless device.  
When completing your New Every Two upgrade, you will need to renew your  
agreement for another 2 years on a Calling Plan with a monthly access of $34.99 or  
higher. Upgrading your wireless device at a discounted price, including exercising  
your Annual Upgrade option, will re-start your eligibility for New Every Two.  
See the More Information section in the back of this guide for additional conditions.  
Address or account changes  
It’s important that we have your most current information so we’re able to reach  
you for any reason. There are 3 ways to update your information:  
• Online — Go to verizonwireless.com/contactus and follow these instructions:  
1. Select the appropriate choice from the drop-down menu in the  
Send an Email section.  
2. Fill out the online form.  
3. Select Topic and Subtopic from the drop-down menu.  
4. Hit Send to submit email.  
• U.S. Mail — Use the change-of-address form on the back of your bill.  
• Telephone — Call Customer Service at 1-800-922-0204 from any phone  
(toll-free in the U.S.) or *611 and SEND from your wireless device (airtime-free).  
pg 16  
Billing options  
Your service comes with a streamlined bill that you’ll receive each month at no  
additional cost. Your bill includes all applicable charges, but will not contain any  
call details (e.g., date, time and wireless device number called).  
Detailed billing  
Call details are available for free online at verizonwireless.com under My Account.  
A monthly fee applies to receive call details on your paper bill.  
Going paperless  
You have the option of eliminating your paper bill and receiving bill notification  
via email. To eliminate your paper statement, or to make manual or automatic  
bill payments, register for My Account at verizonwireless.com/myaccount and  
then select the quick link under the Billing tab for Go Paperless.  
Paying your bill  
Verizon Wireless gives you several convenient options to pay and manage your  
monthly bill. Some of those options are:  
At verizonwireless.com/myaccount — Make one-time or recurring  
payments using your debit card, credit card, ATM card, electronic check/ACH  
or enroll in our Auto Pay Program.  
With the Auto Pay Program — Allows you to choose to have automatic  
payment deductions taken from your bank account. To enroll, you can fill out  
the back of your remittance slip and mail it in, call 1-866-868-3882, or log on  
to verizonwireless.com/myaccount.  
By calling from your wireless device — Press #768 and SEND and follow the  
prompts to enter your payment information.  
pg 17  
Using My Account from your wireless device — Make a one-time payment  
by credit card, debit card and/or electronic check directly from your wireless  
*
device as long as your wireless device is Mobile Web 2.0.-capable. To make  
a payment, simply launch your web browser, select VZW SERVICES, then  
My Account. If you don’t subscribe to Mobile Web 2.0, you will see an option  
to view My Account for free once you launch the browser.  
Home banking — Verizon Wireless and CheckFree® have teamed together  
to give you the option to pay your wireless bill online at your choice of more  
than 1,700 financial services locations across the Internet. You will be able to  
schedule payments using a designated bank account and arrange for monthly  
bill payments via your preferred home-banking service provider.  
Check payment via mail — Allows you to mail in a personal or business check,  
along with the remittance slip and envelope provided with your billing statement.  
In person — Payments can be made at your local Verizon Wireless  
Communications Store using our Bill Payment Kiosks.  
*See Wireless Device Manual for details.  
EZ Move® (if you move)  
When you arrive in your new city, do one of the following:  
• Visit a Verizon Wireless Communications Store.  
• Call 1-877-316-1747  
pg 18  
Loss or theft  
If your wireless device is lost or stolen, please contact Customer Service at  
1-800 -922-0204 to suspend your service. If your wireless device is  
malfunctioning, please bring it to a Verizon Wireless Communications Store.  
Toll-free calls and emergency services  
Calls to 800, 855, 866, 877 and 888 numbers are toll-free, but airtime charges do  
apply. Calls to Verizon Wireless Customer Service and emergency calls (911) are  
toll- and airtime-free.  
Fraud prevention  
Verizon Wireless wants to protect your privacy and works hard to prevent  
unauthorized phone usage or fraud. Wireless numbers and calls are capable of  
being intercepted by someone with specialized equipment. We use antifraud  
technology to make fraudulent calling very difficult, particularly on digital calls.  
pg 19  
Assistive communication devices  
TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) allow  
individuals who are deaf, hard of hearing, or have speech or language disabilities to  
communicate by telephone.  
When a user types his or her conversation on a TTY keyboard, it is transmitted  
as tones through the telephone. Tones are received by the other person’s TTY,  
translated into text and displayed on the screen. In order to use the TTY network,  
you must have a TTY-compatible phone and be in the TTY mode to place or receive  
calls. Note that most digital wireless devices are TTY-compatible.  
pg 20  
Messaging — TXT, email,  
Instant Messaging, pictures and videos  
News & information — Mobile Web 2.0,  
weather, sports, VZ NavigatorSM  
and ChaperoneSM  
Get It Now® — Ringtones,  
games and wallpapers  
Mobile  
entertainment  
V CAST — Video, 3-D games and music  
pg 21  
Messaging & chat  
Easy ways to talk without talking:  
TXT — Talk without saying a word. Just TXT Message it.  
Email — Check your MSN® Hotmail® and America Online® accounts right from  
your wireless device.  
IM — Instant Message from  
your wireless device. Choose from  
AOL® Instant Messenger™ Service,  
MSN® Messenger Service and  
Yahoo!® Messenger.  
Messaging rates apply. Not available in all areas.  
See Entertainment Guide for details.  
Picture Messaging* — Take pictures that you can send to any Verizon Wireless  
mobile number or virtually any email address, or to subscribers on other carriers.  
Snap a photo and send as a Picture Message  
1: While in standby mode, press the Camera Key  
which is located in between  
the Send and End Keys.  
2: Using the phone screen as your viewfinder, press the OK Key  
to take a  
picture.  
3: Press the OK Key  
again to prepare to send. The picture is saved to My  
Pictures.  
4: Enter a Verizon Wireless phone number or any e-mail address, and press the OK  
Key . Up to 10 recipients can be added to each picture message.  
5: Use the Navigation Wheel to scroll to edit Text, Picture, Sound, Name  
Card, and Subject and make edits accordingly.  
pg 22  
6: Press the OK Key  
[SEND].  
*Not available everywhere. Picture Messaging charges apply per your Calling Plan. Monthly plans are  
available. Higher rates apply for international Picture Messaging. See product brochure for coverage  
information and complete terms and conditions. Compatible device required.  
Store a picture on your wireless device  
1: While in standby mode, press the Camera Key  
which is located in between  
the Send and End Keys.  
2: Using the phone screen as your viewfinder, press the OK Key  
to take a  
picture.  
3: Select Left Soft Key  
[Save]. The picture is stored in My Pictures.  
Create picture Caller IDs  
1: Press the Navigation Wheel  
to the left to access the Picture & Video  
menu.  
2: Press  
3: Use the Navigation Wheel  
Right Soft Key [Options].  
4: Press Set As.  
5: Press Picture ID and use the Navigation Wheel  
from the contact list and press the OK Key  
My Pictures.  
to scroll to your desired picture, then touch the  
to scroll to a name  
.
Send a Picture Message using a picture stored in the wireless device’s gallery  
1: Press the Navigation Wheel  
to the left to access the Picture & Video  
pg 23  
menu.  
2: Press  
My Pictures.  
3: Use the Navigation Wheel  
Right Soft Key [Options].  
to select your desired picture and touch the  
4: Press Send.  
5: Enter a Verizon Wireless phone number or any e-mail address, and press the OK  
Key . Up to 10 recipients can be added to each picture message.  
6: Use the Navigation Wheel to scroll to Text, Picture, Sound, Name Card,  
and Subject and make edits accordingly.  
7: Press the OK Key [SEND].  
TIP: As you create and send Picture Messages, add PIX Place and/or Online Album as one of your recipients  
and this will send and store that picture on PIX Place at www.vzwpix.com. Remember, you can send to up  
to 10 recipients in one message for a single message charge.  
Store a photo to the online album, PIX Place  
From a PC, open your browser and enter the address www.vzwpix.com to  
access PIX Place. If you currently have a Vtext account, there is no need to register  
for PIX Place; just log in using your wireless number and password  
and an account will be set up automatically. At PIX Place, you can do any of  
the following from your PC:  
Register for a FREE PIX Place account  
1: Go to the Sign In section and click on the Join Up link.  
2: In the Set Up Your Account section, enter your wireless number with no dashes  
or spaces, then click the Send button. A free TXT Message will be sent to your  
wireless device with a temporary password.  
3: In the Confirm Wireless Number and Enter the Password section, reenter the  
wireless number and the temporary password you just received.  
pg 24  
4: Create a new password containing between 5 and 12 numbers and letters (no  
spaces allowed). Confirm your password by entering it twice.  
5: Click the Save button at the bottom of the page. You now have an account that  
can hold up to 75 pictures and videos.  
Upload pictures to PIX Place  
1: Click on the Upload Media tab.  
2: Click on the Browse for Media link. A pop-up window will open with a view  
of your PC’s folders. In the window, navigate to the folder on your PC that has  
your media.  
3: Click, hold and drag up to 5 files from the window to upload them to the  
web page.  
4: Click on the Upload button. The files will be uploaded to your  
PIX Place galleries.  
Compose and send a message  
1: Click on the Create Messages tab, and under the section called Media Items  
You Want, click on the gray arrows found under Look Inside and View to see  
the galleries available.  
2: The gallery contains media with different topics. Just click on the gray arrow  
to see subfolders.  
3: Click and drag the desired media from the middle pane and drop it into the right  
slide pane. The slide will expand with the selected media. Now you can add text  
and/or drag and drop sound into the slide. Repeat Steps 3 and 4 for up to 9 slides  
per message.  
4: Click the Preview & Send button at the bottom right corner. The left and  
center panes will be replaced with the Preview & Send pane. The slideshow  
message will play as it appears when the recipients receive it on their  
wireless devices.  
pg 25  
5: Enter a Verizon Wireless number with no spaces, or enter valid email  
addresses, separated by commas.  
6: Click the Send button.  
NOTE: Video media can only be sent as a one-slide message and only text can be added to a Video  
Message.  
Share a gallery with others  
1: Navigate to the gallery you wish to share with others.  
2: Click on the Share Album button.  
3: Enter up to 10 email addresses of the people you’d like to view this gallery.  
4: Click the Share Album button.  
NOTE: The shared gallery is only accessible from a PC and can only be viewed by the recipient(s) you  
designate.  
Apply fun effects  
1: Go to the gallery containing the picture you’d like to change and click on it.  
2: Once the picture is in an expanded view, click on the Fun Effects link.  
3: Click on the effect(s) of your choice. You can remove the effect(s) at any time.  
4: When you’re satisfied with the enhanced picture, click on the Done button.  
Video Messaging* — Record and send videos to virtually any wireless number  
or email address.  
*Not available everywhere. Video Messaging charges apply per your Calling Plan. Monthly plans are  
available. Higher rates apply for International Video Messaging. See product brochure for coverage  
information and complete terms and conditions. Compatible device required.  
Record and send a Video Message  
pg 26  
1: From standby mode, press and hold the Camera Key  
(which is located in  
between the Send and End Keys) for about 3 seconds.  
2: Using the phone screen as your viewfinder, press the OK Key  
to begin  
recording (up to 30 seconds per video) and again to stop.  
3: Press the OK Key  
to prepare to send. The video is saved to My Videos.  
4: Enter any email address or Verizon Wireless phone number and press the OK Key  
.
Up to 10 email addresses can be added to each video message.  
5: Use the Navigation Wheel  
to scroll to Text, Video, Name Card, and  
Subject and make edits accordingly.  
6: Press the OK Key [SEND].  
Store a Video on your wireless device  
1: From standby mode, press and hold the Camera Key  
between the Send and End Keys) for about 3 seconds.  
(which is located in  
to begin  
2: Using the phone screen as your viewfinder, press the OK Key  
recording (up to 30 seconds per video) and again to stop.  
3: Touch the Left Soft Key  
[Save]. The video is stored in My Videos.  
Send a message using a video stored in the wireless device’s gallery  
1: Press the Navigation Wheel  
to the left to access the Picture & Video  
menu.  
2: Press  
3: Use the Navigation Wheel  
Right Soft Key [Options].  
4: Press Send.  
My Videos.  
to select your desired picture and touch the  
pg 27  
5: Enter any email address or wireless number and press the OK Key  
.
Up to 10 addresses can be added to each video message.  
6: Use the Navigation Wheel  
to scroll to Text, Video, Name Card and  
Subject and make edits accordingly.  
7: Press the OK Key  
[SEND].  
Delete a Video Message  
1: Select Message by touching the Left Soft Key  
2: Use the Navigation Wheel to scroll to Inbox, Sent or Drafts then press the  
OK Key  
[Message].  
.
3: Touch the Left Soft Key  
[Erase].  
to erase the selected video message.  
4: Press the OK Key  
TIP: As you create and send Video Messages, add PIX Place and/or Online Album as one of your  
recipients and this will send and store that video on PIX Place at www.vzwpix.com. Remember, you  
can send to up to 10 recipients in one message for a single message charge.  
News & information  
Find the news you want or let it come to you. Now, a few seconds is all it takes  
to get up-to-the-minute information.  
Alerts — Need scores? Need weather? Get that and more with TXT Alerts.  
Go to vtext.com to sign up. And for more information, go to  
verizonwireless.com/getitnow.  
Web — Get everything you need to know while you’re on the go — the entire  
Internet is at your fingertips with Mobile Web 2.0. Or access your account information  
with My Account.  
Microbrowser does not provide full web browsing. Service not available in all areas.  
Launch Mobile Web 2.0  
pg 28  
1: Press the Navigation Wheel  
upward to launch the Browser.  
2: Select Subscribe, and accept Terms & Conditions.  
3: Select Confirm.  
4: After a few seconds, you will see the homepage which includes two headlines  
and images of current events.  
Access Verizon Wireless account information online  
1: Press the OK Key  
SETTINGS & TOOLS, and press the OK Key  
2: Press My Account for balance, usage, to view your plan, to change your  
Voicemail password and more.  
then use the Navigation Wheel  
to scroll to  
.
End a Mobile Web session  
1: You can end a wireless browsing session by pressing  
.
VZ NavigatorSM — Now you can find the address of a great restaurant or the  
nearest ATM. Check movie times. Discover the latest hot spots. And know exactly  
how to get where you’re going. VZ Navigator puts all the advanced features of the  
latest GPS devices and systems on your wireless device — at a fraction of the price.  
VZ Navigator provides:  
• Heads-up, voice-prompted, turn-by-turn directions with auto-rerouting  
if you miss a turn  
• Local search of nearly 14 million points of interest in the U.S.  
• Detailed color maps that can be quickly panned and zoomed  
With VZ Navigator, you’ll know exactly where you are, what’s around you and  
how to get there.  
pg 29  
Download, subscription and airtime required for use; only in National Enhanced Services Coverage Area;  
accuracy and completeness of information is not guaranteed; information about location of device will  
be used to deliver service.  
Getting started with Location Based Services (LBS)  
Verizon Wireless values your privacy. Because of this, your wireless device is  
defaulted to only acquire your location when you dial 911. To use Location Based  
Services, you must first enable location services on your wireless device:  
1: From standby mode, press the OK Key  
2: Use the Navigation Wheel to scroll to SETTINGS & TOOLS and press the  
OK Key  
3: Press  
4: Highlight Location On and press the OK Key  
[MENU].  
.
Phone Settings then press  
Location.  
.
NOTE: Even when your activation switch is set to“Location On,”your wireless device’s location is still  
protected. For your privacy, you mustopt out”of all LBS applications. No one will be able to access your  
location until you activate an LBS application.  
ChaperoneSM — Locate your children by their LBS-enabled wireless devices and  
get real-time updates right on your PC or Verizon Wireless device. And as an extra  
service, Chaperone with ChildZoneSM will even alert you by TXT Message when  
your child’s wireless device enters or leaves any area you determine, such as a  
school or playground. You’ll get the added peace of mind of knowing that you’re  
never out of touch with your family.  
Subject to Customer Agreement and Family SharePlan® Calling Plan. Monthly subscription, specific Get  
It Now®/ GPS-enabled wireless device and airtime required for use. Only available in the National  
Enhanced Services Coverage Area. Verizon Wireless does not guarantee the completeness or accuracy of  
any information displayed or disclosed. ChaperoneSM and ChildZoneSM are not child management tools  
and are not a substitute for adult supervision. Compatible device required. See product brochure for  
coverage information and complete terms and conditions.  
pg 30  
Get It Now®  
verizonwireless.com/getitnow  
Get It Now is a customizable service right on your wireless device that lets you  
get Ringtones, play games, surf the web, get up-to-the-minute information and  
more. Visit verizonwireless.com/getitnow to view all of the applications available  
for your wireless device.  
See the Consumer brochure or go online for more details.  
Ringtones — Download Ringtones. Assign a different Ringtone to each person  
in your address book.  
Ringback Tones — Assign friends and family preselected songs to hear when  
they call you.  
Games — Classics. Sports. Action. Get It Now brings you exciting games.  
Wallpapers — Download your favorite designs and wallpapers.  
VZW SONG ID — Access SONG ID from the Get New Ringtones menu,  
then use it to identify songs when you're on the go, and then download them as  
songs, Ringtones, and Ringback Tones.  
VZW tones Deluxe — Access VZW tones deluxe from the Get New Ringtones  
Menu. VZW tones deluxe has all the best sound clips of your favorite songs that  
you can use as ring tones for your wireless phone. Preview, download, and  
manage all the latest and greatest ringtones right from your Chocolate phone.  
To find all the latest hits, check out our “What's New” category.  
Fees & Airtime charges apply.  
pg 31  
Access Get It Now  
1: From standby mode, press the Navigation Wheel  
access the Get It Now Menu.  
to the right to directly  
to the right to directly  
Download an application  
1: From standby mode, press the Navigation Wheel  
access the Get It Now Menu. Select the desired category and press the OK Key  
.
2: Select sub category and press the OK Key  
.
3: Follow the on screen instructions to continue.  
Remove a downloaded application  
1: Highlight the previously downloaded application you want to remove.  
2: Touch the Right Soft Key to select an option.  
3: Press Cancel Subscription, then press the OK Key  
cancellation.  
[YES] to confirm  
Applications may vary by wireless device model.  
pg 32  
V CAST  
verizonwireless.com/vcast  
V CAST brings the world of entertainment to your wireless device with  
high-quality streaming video, 3-D games, the latest music and much more.  
Visit verizonwireless.com/vcast to view all of the applications available  
for your wireless device.  
V CAST Videos — Get news and entertainment on your wireless device with  
streaming video clips.  
Browse video clips  
1: Press the Navigation Wheel  
press V CAST Videos.  
to the left to access PICTURE & VIDEO, then  
2: Press the Navigation Wheel  
left and right to view video clip categories,  
then press the OK Key  
.
3: Select a content provider then press the OK Key  
.
4: If applicable, select sub-categories then press the OK Key  
.
Download video clips*  
1: Press the Navigation Wheel  
press V CAST Videos.  
to the left to access PICTURE & VIDEO, then  
2: Press the Navigation Wheel  
left and right to view video clip categories,  
then press the OK Key  
.
3: Select a content provider then press the OK Key  
.
4: If applicable, select sub-categories then press the OK Key  
.
pg 33  
5: Read the description of the video clip and touch the Right Soft Key  
[Options].  
6: Press  
Save Video.**  
7: Press the OK Key  
to accept charges, then the video clip will initiate  
downloading.  
8: Once the video is downloaded a message will appear on your phone,  
Download Complete. Play video now?.  
9: Press the OK Key  
10: The video clip will be automatically saved in My Videos.  
Not all Video Clips have the ability to be downloaded.  
to view video.  
*
** This option will not be available for clips that are streaming only.  
Delete video clips  
1: Press the Navigation Wheel  
to the left to access PICTURE & VIDEO, then  
press  
.
2: Press  
My Videos.  
3: Highlight the video you want to delete, and touch the Left Soft Key  
4: Select Yes by pressing the OK Key  
[Erase].  
.
V CAST Games — Now you’re part of the action with 3-D games in the palm of  
your hand.  
V CAST Music — Transform your wireless device into a portable music player.  
Download new songs from the Get It Now music catalog right onto your wireless  
device or a PC, and/or by syncing music you already own from your PC.  
pg 34  
Purchase songs on your wireless device*  
When you purchase music from your wireless device, you also get a second  
copy that can be downloaded to your Windows® XP PC running Windows  
Media® Player 10 or higher.  
1: Press the Navigation Wheel  
to the right to access your phone’s GET IT  
NOW menu.  
2: Press  
Music & Tones, then press  
again for V CAST Music to  
open the V CAST Music catalog.  
3: Browse or search the catalog to preview and choose the songs you want.  
4: Select the music you want to purchase by pressing the OK Key  
Buy.  
5: The Confirm Purchase screen will display the price and items you  
selected to purchase. Click the OK Key  
Buy to accept.  
6: You’ll receive confirmation that your purchase was successful and your  
music is available for download.  
7: Select Download Now by pressing the OK Key  
phone, preferably to the memory card. You can then play your new song from  
Manage Music or from the My Music menu.  
*Per-song charges apply.  
to save the song to your  
Download music to your PC  
1: Open Windows Media Player 10 or higher.  
2: Go to the V CAST Music Online Store.  
3: Log in.  
4: Go to My Purchases.  
pg 35  
5: Songs that you’ve purchased but have not yet downloaded are indicated by an  
icon in the download column on the right-hand side of the list of songs.  
6: Check the box(es) of songs you wish to download.  
7: Select Download.  
8: To play the song, go to the Library tab of Windows Media Player.  
NOTE: V CAST Music will only work with Windows Media 10 or higher on the Windows XP operating  
system. Mac OS operating system is not supported.  
Play songs  
1: Press the Music Key located on the right side of your phone, and select a  
song to play.  
Sync your music from your PC to your V CAST Music wireless device  
1: Use a USB cable to connect your phone to your PC.  
2: Press the OK Key  
Soft Key [Sync].  
twice to access the My Music Menu, then touch the Right  
3: Open Windows Media™ Player 10 on your PC and select the Sync tab.  
4: Select Edit Playlist and select the songs from your library that you want to  
sync.  
5: In Windows Media™ Player 10, select V CAST Mobile Phone – Removable  
Storage Card unless no memory card is available. Start the sync process in  
Windows Media™ Player 10 by clicking on Start Sync. Remember, your phone  
must be in Sync Music mode.  
6: When syncing completes, disconnect the cable from your phone and exit Sync  
Music.  
pg 36  
7: Under the Music & Tones menu, open My Music to view and play your music.  
NOTE: A compatible USB cable (sold separately) is required for syncing.  
Create playlists on your wireless device  
1: Press the OK Key  
twice to access My Music, then press  
Playlists.  
2: Touch the Left Soft Key  
[Create] to make a playlist.  
3: Use the keypad to enter the name of your playlist, then press the OK Key  
.
4: Highlight the name of the playlist, then touch the Right Soft Key  
[Options].  
5: Press  
finished, touch the Left Soft Key  
Add Songs to Playlist. Mark songs you want to add, and when  
[Done].  
Edit playlists on your wireless device  
1: To rearrange your songs, go back to the Playlists menu and select a playlist.  
2: Touch the Right Soft Key [Options] and scroll to Edit Playlist and press  
the OK Key  
3: You can add, reorder or remove songs from your playlist.  
.
pg 37  
Delete songs from your wireless device  
1: To access your songs, press the Music Key located on the right side of the  
phone.  
2: Select the song you want to erase.  
3: Touch the Right Soft Key  
[Options], then press  
Erase to erase the  
song.  
4: Tap the Left Soft Key  
[Done].  
NOTE: If you erase music you’ve previously purchased, you can simply re-sync with your PC to add the  
song back to your wireless device’s music library.  
V CAST wireless device and additional charges required for V CAST service. 3-D games for additional  
download fee.  
V CAST music not available on all V CAST wireless devices. Per-song charges apply for music  
downloads. Always download legally. All brand and product names not owned by Verizon Wireless are  
the property of their respective owners. If you have any questions about using V CAST Music service on  
your specific wireless device, visit verizonwireless.com/data.  
pg 38  
• Safety and protection  
• Wireless device protection  
• Voice services  
• International services  
• Other products and services  
Optional  
services  
pg 39  
Work wirelessly. Protect your wireless device against damage or, even more  
importantly, protect yourself on the road. You can find it all in Verizon Wireless plan  
enhancements. Call 1-800-922-0204 or speak to your Verizon Wireless Sales  
Representative to find out more. Or just visit verizonwireless.com.  
Safety and protection  
Roadside Assistance — Roadside Assistance can provide you with emergency  
roadside services anywhere in the United States and Canada, 24 hours a day, 365 days  
a year, even outside the Verizon Wireless network area.  
Wireless device protection  
Receive total protection for your wireless device and limited accessories. If your  
wireless device is lost, stolen, damaged or malfunctioning — you’re covered.  
Just choose a service plan that’s right for you (must be added within 15 days of  
activation or upgrade):  
Total Equipment Coverage  
Wireless Device Protection  
Extended Warranty  
NOTE: Insurance offered by third-party providers.  
Voice services  
Enhanced Voice Mail — Turn your wireless device into your office assistant.  
Forward your calls, store more messages or even receive faxes for printing.  
International services  
International Long Distance Value Plan — For a monthly access charge,  
enjoy reduced rates when making calls to over 65 international locations.  
Global Phone — Global Phone lets you enjoy wireless service in over  
100 countries.  
pg 40  
Global Rental — For the less frequent international traveler, Verizon Wireless  
customers can quickly and easily rent a wireless device or BlackBerry device for  
use while they are traveling abroad.  
International (CDMA) Roaming — At home or abroad — use your wireless  
device in over 20 countries.  
For more information — Visit verizonwireless.com/international.  
Other products and services  
Whether it’s business or personal, Verizon Wireless offers a variety of wireless solutions  
for your notebooks, Personal Digital Assistants (PDAs) and/or Smartphones.  
Office Message Alert — When a Voice Mail is left on your office phone’s Voice  
Mail, a TXT Alert is sent to your wireless device.  
Wireless Sync® — Allows synchronization of your email, calendar, contacts,  
etc., between your office computer and your Verizon Wireless device.  
VZAccess — PC Card that allows you to download files, open email  
attachments, access office data and applications, and browse the Internet.  
NOTE: All of the optional services above are subject to change and may not be available in all devices.  
pg 41  
More  
information  
pg 42  
How wireless works  
Your wireless service is different from your home or business phone service. On a  
wireless device, you must press the SEND button to alert the network to connect  
your call. Unlike the calls you make on a home or business phone, wireless  
communications travel over the air and can react to the environment. Rain, snow,  
fog, falling leaves, water, mountains, canyons and even buildings may affect  
service. All wireless service is subject to “dead zones,” or no-coverage areas.  
Verizon Wireless network technology  
Verizon Wireless offers CDMA (Code Division Multiple Access) digital network  
technology to most of its customers. CDMA digital technology offers many benefits  
compared to analog, such as less static, enhanced voice clarity, increased privacy  
and longer battery life. A CDMA digital phone is necessary to subscribe to our  
digital service. Verizon Wireless only sells digital wireless devices that are E911  
compatible and either all-digital or tri-mode, which means you may use analog or  
CDMA digital services on different frequencies.  
Worry Free Guarantee®  
Subject to the Customer Agreement and Calling Plan. Please read and understand  
them before activating. Verizon Wireless calling areas, rates, coverage, agreements,  
provisions, business practices, procedures and policies are subject to change as  
specified in the Customer Agreement. Our liability is significantly limited.  
Certain conditions and restrictions apply. Best network claim based on our  
reliability studies. See verizonwireless.com/bestnetwork for details.  
New Every Two®  
You must retain the same wireless device for 24 months in order to receive the  
full advantages of this program. If you choose to replace your wireless device at a  
discounted price, you will forfeit your benefits and be automatically re-enrolled if  
pg 43  
you meet the requirements of the program. If you enrolled in the program on or  
after 11/25/02, you must take advantage of the New Every Two offer within 6  
months after becoming eligible; otherwise, you may be charged full retail price  
to upgrade your current wireless device. Discount amount will be applied toward  
the 2-year Customer Agreement retail price. Secondary Family SharePlan® lines  
are not eligible to participate in the program.  
The New Every Two discount cannot exceed the price of the wireless device after  
mail-in rebates. If your 2-year Customer Agreement with a digital Calling Plan of  
$34.99 or higher began on or after 6/2/03, you were automatically enrolled in  
the program. Customers who began their 2-year agreements on or after 4/1/00  
on a digital Calling Plan of $35.00 or higher were also automatically enrolled in  
the program. If you enrolled in the program prior to 2/5/06 and continued to  
meet the requirements of the program, you will be eligible for a free wireless  
device up to $100, or a credit of up to $100 toward a more expensive wireless  
device, when you become eligible for your next New Every Two upgrade  
(after which time you will be enrolled in the $50/$100 New Every Two program  
described in the New Every Two brochure). New Every Two discount amounts and  
Calling Plan tiers subject to change at Verizon Wireless’ sole discretion.  
Security deposit  
You may have been asked to leave a security deposit at the time you activated  
your wireless service. You are eligible to receive your security deposit back at the  
end of 1 year of uninterrupted service, or upon termination of your contract. You  
will automatically be refunded your deposit after 1 year, including interest,  
provided that you have kept your account in “good standing” (this means that you  
paid your bill continuously for one year in a timely manner). This refund may take  
up to 3 billing cycles to be processed. Should you be disconnected at any time  
during the first year for lack of payment, you forfeit any interest accrued during  
pg 44  
that time frame. If you terminate your service, but have not paid your final bill,  
the deposit will be applied to your account, and you will receive any remaining  
funds. If your service is terminated after the initial 15-day Worry Free Guarantee  
period but before the end of your minimum term, your deposit will be applied  
against the $175 early termination fee in addition to any outstanding balance  
before a check is processed.  
Federal Communications Commission (FCC) rules and regulations  
The FCC requires that wireless devices be operated in accordance with FCC rules  
and regulations and under supervision of the licensee. Severe punishment can  
result from failure to comply with the following regulations:  
• No person shall knowingly utter or transmit any false or fraudulent signal or  
distress communication.  
• No person shall willfully or maliciously interfere with, or cause interference to,  
any radio communication or signal.  
• It is unlawful to “listen in” on conversations intended for others or to divulge  
any information thereby obtained.  
• No person shall utter any obscene, indecent or profane language by means of  
radio communication.  
National Do Not Call Registry  
Protect yourself from unwanted calls with the National Do Not Call Registry Program.  
• FCC regulations prohibit telemarketers from using automated dialers to call  
wireless numbers.  
• Personal wireless device users can add their wireless numbers to the  
National Do Not Call Registry.  
• The federal government does not maintain a national wireless device registry.  
pg 45  
You can register by either of the following methods:  
1. By wireless device: 1-888-382-1222 from the number you wish to register.  
2. Online at: www.donotcall.gov.  
Your registration becomes effective within 31 days of signing up and is active for  
five years. There is no cutoff date or deadline for registering.  
NOTE: Business-to-business calls are not covered under the Registry. For more detailed  
information, please go to www.fcc.gov.  
Radio Frequency Emissions  
Your wireless device, which contains a radio transmitter and receiver, emits radio  
frequency energy during use. The following consumer information addresses  
commonly asked questions about the health effects of wireless devices.  
Are wireless devices safe?  
Scientific research on the subject of wireless devices and radio frequency (RF)  
energy has been conducted worldwide for many years, and continues. In the  
United States, the Food and Drug Administration (FDA) and the Federal  
Communications Commission (FCC) set policies and procedures for wireless  
devices. The FDA and the FCC have created a joint website, “Cell Phone Facts —  
Consumer Information on Wireless Phones,” which states that “[t]he available  
scientific evidence does not show that any health problems are associated with  
using wireless phones,” while noting that “[t]here is no proof, however, that  
wireless phones are absolutely safe.”You can access the joint FDA/FCC website  
at http://www.fda.gov/cellphones. You can also contact the FDA toll-free at  
1-888-463-6332 or 1-888-INFO-FDA.  
In June 2000, the FDA entered into a cooperative research and development  
agreement through which additional scientific research will be conducted. The FCC  
issued its own website publication stating that “[t]here is no scientific evidence to  
pg 46  
date that proves that wireless phone usage can lead to cancer or a variety of other  
problems, including headaches, dizziness or memory loss.”This publication is  
through the FCC at 1-888-225-5322 or at 1-888-CALL-FCC.  
What does Specific Absorption Rate (SAR) mean?  
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection  
Agency (EPA) and other agencies, established RF exposure safety guidelines for  
wireless devices in the United States. Before a wireless device model is available  
for sale to the public, it must be tested by the manufacturer and certified to the  
FCC that it does not exceed limits established by the FCC.  
One of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR is  
a measure of the rate of absorption of RF energy in the body. Tests for SAR are  
conducted with the wireless device transmitting at its highest power level in  
all tested frequency bands. Since 1996, the FCC has required that the SAR of  
handheld wireless devices not exceed 1.6 watts per kilogram, averaged over one  
gram of tissue. Although the SAR is determined at the highest power level, the  
actual SAR value of a wireless device while operating can be less than the  
reported SAR value. This is because the SAR value may vary from call to call,  
depending on factors such as proximity to a cell site, the proximity of the wireless  
device to the body while in use, and the use of hands-free devices.  
For more information about SARs, see the FCC’s OET Bulletins 56 and 65 at  
http://www.fcc.gov/oet/fccid, or visit the Cellular Telecommunications Industry  
Association (CTIA) website at  
You may also wish to contact the manufacturer of your wireless device.  
pg 47  
Can I minimize my RF exposure?  
If you are concerned about RF, there are several simple steps you can take to  
minimize your RF exposure. You can, of course, reduce your talk time. You can  
place more distance between your body and the source of the RF, as the  
exposure level drops off dramatically with distance. The FDA/FCC website states  
that “[h]ands-free kits can be used with wireless devices for convenience and  
comfort. These systems reduce absorption of RF energy in the head because the  
phone, which is a source of the RF emissions, will not be placed against the  
head. On the other hand, if the phone is mounted against the waist or other  
part of the body during use, then that part of the body will absorb more RF  
energy. Wireless phones marketed in the U.S. are required to meet safety  
requirements regardless of whether they are used against the head or against  
the body. Either configuration should result in compliance with the safety limit.”  
Also, if you use your wireless device while in a car, you can use a wireless device  
with an antenna on the outside of the vehicle. You should also read and follow  
your wireless device manufacturer’s instructions for the safe operation of your  
wireless device.  
Do wireless devices pose any special risks to children?  
The FDA and FCC joint website states that “[t]he scientific evidence does not  
show a danger to users of wireless phones, including children.” The FDA/FCC  
website further states that “[s]ome groups sponsored by other national  
governments have advised that children be discouraged from using wireless  
phones at all. For example, the government in the United Kingdom [“UK”]  
distributed leaflets containing such a recommendation in December 2000.  
[The UK] noted that no evidence exists that using a wireless phone causes  
brain tumors or other ill effects. [The UK’s] recommendation to limit wireless  
pg 48  
phone use by children was strictly precautionary; it was not based on scientific  
evidence that any health hazard exists.”  
A copy of the UK’s leaflet is available at http://www.dh.gov.uk (search “Mobile”),  
or you can write to NRPB, Chilton, Didcot, Oxon OX11 0RQ, United Kingdom.  
Parents who wish to reduce their children’s RF exposure may choose to restrict  
their children’s wireless device use.  
Where can I obtain further information?  
For further information, see the following additional resources (websites current  
as of April 2005).  
U.S. Food and Drug Administration  
FDA Consumer Magazine, November–December 2000  
Telephone: 1-888-INFO-FDA  
American National Standards Institute  
1819 L Street, N.W., Suite 600, Washington, D.C. 20036  
Telephone: 1-202-293-8020  
Implantable Medical Devices  
A minimum separation of six (6) inches should be maintained between a wireless  
phone and an implantable medical device, such as a pacemaker or implantable  
cardioverter defibrillator, to avoid potential interference with the device. Persons  
who have such devices:  
• Should ALWAYS keep the wireless phone more than six (6) inches from their  
implantable medical device when the wireless phone is turned ON;  
• Should not carry the wireless phone in a breast pocket;  
pg 49  
• Should use the ear opposite the implantable medical device to minimize the  
potential for interference;  
• Should turn the wireless phone OFF immediately if there is any reason to  
suspect that interference is taking place.  
• Should read and follow the directions from the manufacturer of your  
implantable medical device.  
If you have any questions about using your wireless phone with such a device,  
consult your health care provider.  
For additional information, see www.fcc.gov/cellphones/.  
Drive responsibly  
• If you choose to talk while driving, always use a hands-free device. Make sure  
your hands-free device is on and working before driving.  
• Do not dial or look up phone numbers when driving. Use the voice-activated  
feature on your wireless device.  
• Using a wireless device while driving may increase your risk of distraction,  
whether or not you use a hands-free device. To eliminate this risk, consider  
turning your wireless device off and allowing calls to go to Voice Mail.  
Caution: Avoid potential hearing loss  
Prolonged exposure to loud sounds (including music) is the most common cause  
of preventable hearing loss. Some scientific research suggests that using portable  
audio devices, such as portable music players and cellular telephones, at high  
volume settings for long durations may lead to permanent noise-induced  
hearing loss. This includes the use of headphones (including headsets, earbuds  
and Bluetooth® or other wireless devices). Exposure to very loud sound has also  
pg 50  
been associated in some studies with tinnitus (a ringing in the ear),  
hypersensitivity to sound and distorted hearing. Individual susceptibility to  
noise-induced hearing loss and other potential hearing problems varies.  
The amount of sound produced by a portable audio device varies depending on  
the nature of the sound, the device, the device settings and the headphones. You  
should follow some commonsense recommendations when using any portable  
audio device:  
Set the volume in a quiet environment and select the lowest volume at which  
you can hear adequately.  
When using headphones, turn the volume down if you cannot hear the people  
speaking near you or if the person sitting next to you can hear what you are  
listening to.  
Do not turn the volume up to block out noisy surroundings. If you choose to  
listen to your portable device in a noisy environment, use noise-cancelling  
headphones to block out background environmental noise.  
Limit the amount of time you listen. As the volume increases, less time is  
required before your hearing could be affected.  
Avoid using headphones after exposure to extremely loud noises, such as rock  
concerts, that might cause temporary hearing loss. Temporary hearing loss  
might cause unsafe volumes to sound normal.  
Do not listen at any volume that causes you discomfort. If you experience  
ringing in your ears, hear muffled speech or experience any temporary  
hearing difficulty after listening to your portable audio device, discontinue use  
and consult your doctor.  
pg 51  
You can obtain additional information on this subject from  
the following sources:  
American Academy of Audiology  
11730 Plaza American Drive, Suite 300  
Reston, VA 20190  
Voice: (800) 222-2336  
Email: info@audiology.org  
National Institute on Deafness and Other Communication Disorders  
National Institutes of Health  
31 Center Drive, MSC 2320  
Bethesda, MD USA 20892-2320  
Voice: (301) 496-7243  
Email: nidcdinfo@nih.gov  
National Institute for Occupational Safety and Health  
Hubert H. Humphrey Bldg.  
200 Independence Ave., SW  
Washington, DC 20201  
Voice: 1-800-35-NIOSH (1-800-356-4674)  
pg 52  
pg 53  
pg 54  
pg 55  

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