Samsung Smartcam SNH 1011ND User Manual

SAMSUNG SMARTCAM  
User Manual  
SNH-1011N  
!
0678  
• Especially, the power cord should be installed carefully while keeping it out of  
childrens reach.  
Contents  
• Never use the product near bath tub, sink, washing machine and in wet basement to  
avoid moisture.  
• The product is designed for indoor use.  
GETTING STARTED  
• The product is not designed for medical monitoring, and requires a grown-ups  
protective supervision on its use.  
Features ……………………………………………………… 4  
Whats Included ……………………………………………… 5  
Getting to know your Monitoring system …………………… 6  
To avoid overheating of the product, do not expose the product to direct sunlight; do  
not install or use near a heat source such as heater, radiator, cooking devices (ex:  
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).  
• Make sure to keep ventilated while using the product.  
Avoid pillar or furniture that may block ventilation, when installing the product.  
• Make sure to use the power adaptor provided. If used with unidentified adaptor, it  
may damage the product. The power adaptor must be used with regular household  
electric supply.  
INSTALLATION & NETWORK CONNECTION  
Installation …………………………………………………… 8  
Network Connection and Settings…………………………… 13  
• Avoid sharp, pointed objects around the adaptors cable, not to damage the cable.  
• Be warned and never hold the cables stripped part when connecting / disconnecting  
the adaptor to/from the wall outlet.  
To avoid entangled cable lines, avoid using cable extension for adaptors power cord.  
MONITORING  
• The products servicing is allowed only to authorized Samsung Techwins service  
personnel.  
Registration …………………………………………………… 16  
Live Video …………………………………………………… 21  
Setup ………………………………………………………… 23  
Event Alarm ………………………………………………… 30  
Information …………………………………………………… 30  
• When using the product for childrens care, be careful to keep the product out of  
childrens reach.  
• The product partially contains component which might cause respiration difficulty.  
Accessories and small parts of the product should be stored keeping out of childrens  
reach.  
• The product is not designed to replace responsibility of human supervision on  
children.  
• The product is not equipped with device of immediate notification to adult with  
accidental/sudden children‘s move; it requires periodic checks and human  
supervision.  
APPENDIX  
• This appliance and its antenna must not be collocated or operation in conjunction  
with any other antenna or transmitter. A minimum separation distance of 20 cm must  
be maintained between the antenna and the person for this appliance to satisfy the  
RF exposure requirements.  
Specifications ………………………………………………… 32  
Troubleshooting ……………………………………………… 35  
Features  
Easy to install  
-
With the help of WPS (Wi-Fi Protected Setup), wireless sharing and easy  
connection are enabled.  
-
install the program without a separate installer program.  
Remote monitoring  
-
-
Whenever and wherever if you are in the Internet enabled environment, remote  
monitoring is ready for you.  
PC, laptop or smart phone can be used for monitoring.  
GETTING STARTED  
01  
Real-time alarm  
-
When a motion and sound are detected, your smartphone will generate real time  
alarms.  
Cloud Storage  
-
-
Upload the event video and images to the users YouTube (video) or Picasa  
(images) account automatically.  
Anytime anywhere you can enjoy the video and images stored in the cloud  
Features  
4
5
storage.  
Two-way Audio  
-
With the built-in speakers and microphone, you can make Two-way  
What’s Included  
communications.  
However, it is available only with the smart phone. (Not applicable to the PC or  
laptop computer.)  
Getting to know your Monitoring  
system  
SNS (Social Networking Service) Alarm supported  
-
-
Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.  
Share special video footage and images with your friends.  
6
Power Supply  
7
7
IR LED  
Network connection  
-
In a low contrast scene, you can use IR LED for the monitoring purpose.  
4
· English  
What’s Included  
Check for components when opening the product package.  
01  
Camera & Bracket body  
Power Adaptor  
GPL Lisence  
Network Cable  
Quick Start Guide  
Tapping screw  
Warranty Card  
Plastic anchor  
Double Sided Tape  
`
Please save the packaging. You will need the serial number later to register the camera.  
n
5
Getting to know your Monitoring system  
DC 5V Power Input  
Built-in IR LEDs for night vision  
Network port  
Used if WPS is not supported on the Wireless  
Access Point or if you do not have a Wireless  
Access Point  
DC IN 5V  
High quality camera lens  
NETWORK  
Luminance Sensor  
Detects light levels where the camera is placed.  
Night vision mode changes according to detection  
result.  
Built-in speaker  
Produces sound transferred from a smart phone.  
AM  
RESET  
Reset button  
Power / Wi-Fi status LED  
Built-in Mic  
Resets the camera settings to the default.  
Press and hold for about 5 seconds to reboot the  
system.  
WPS button  
Used to pairing the camera with the Wireless Access  
Point.  
6
· English  
Power Supply  
Network connection  
Plug-in the camera power adapter to the wall outlet and connect the camera as  
Connect the provided network cable to the cameras network terminal.  
shown.  
For further details on network configuration, refer to “Network Connection and  
Settings”. (Page 13)  
01  
`
Make sure to use the provided power adaptor. Otherwise, the product may not operate  
properly.  
n
LED status  
`
`
It will take about 1min for the camera to boot-up completely.  
When the boot-up is complete, the power LED color will change from red to blue.  
LED indicator shows operational status with colors.  
Refer to table below for detailed meaning of the LED indicator.  
Color  
Status  
DC IN 5V  
Red  
Booting up  
NETWORK  
Red Blinking  
Blue Blinking  
Blue  
Booting completed / Establishing network connection  
Pairing WPS (0.5 seconds) / In Network Setting (1 second)  
Local connection established  
Connection to server completed / Normal operation  
Updating firmware  
SAMSUNG
RESET  
Green  
U N L O C K  
L O C K  
Magenta  
7
Installation  
Precautions  
1. Install the camera in a place where the Wi-Fi signal can be reached and  
without interference.  
2. Keep it away from humidity such as around the humidifier.  
INSTALLATION &  
3. Keep it away from direct sunlight, strong light or dust; install it in a place with  
clear view.  
NETWORK CONNECTION  
02  
4. Do not install it in a place where there are a lot of obstacles.  
5. Keep the lens clean at all times.  
Wipe off the dust with a soft cloth.  
6. Switching between day and night time is done according to detection result  
of the luminance sensor on the left side.  
Installation  
8
Precautions  
8
9
Wall Mounting Using Double-sided adhesive tape  
Wall Mounting with Screws  
Desktop mounting  
11  
12  
Network Connection and Settings 13  
Precautions  
13  
13  
14  
14  
Connecting via network cable  
Connecting via Wi-Fi without WPS feature  
Conneting using Wi-Fi WPS feature  
8
· English  
3. Hold the adhesive tape's holder and remove the protective film, and attach it  
to the desired spot of the wall-mount bracket while making the [▲ TOP]  
marker point upwards (direction of 12 o’clock).  
Wall Mounting Using Double-sided adhesive tape  
Separating the wall-mount bracket  
`
`
The tape will lose adhesiveness if used once, do not re-use.  
n
Before attaching tape, clean dust / water / oil off the wall-mount bracket’s adhesive  
1. Press and hold [PUSH TO RELEASE] on the left side of bracket and turn the  
spot for better result.  
bracket counterclockwise to separate it.  
`
You may turn the bracket body counterclockwise without pressing the [PUSH TO  
n
RELEASE].  
TOP  
02  
TOP  
UNLOCK  
LOCK  
Assembling  
1. Take out tape for wall mounting from the zipper bag.  
2. Remove the rectangular protective film from  
the adhesive tape and attach it to the  
bottom of the wall-mount bracket.  
9
4. Run the provided adaptor wire through the  
6. Fix the body bracket by turning it clockwise until it clicks.  
groove prepared on the wall-mount bracket.  
`
Match adaptor’s plug part to the direction of 12  
o’clock.  
n
UNLOCK  
LOCK  
Grooves on the  
body bracket  
TOP  
7. Connect the adaptors plug to the power  
terminal on the cameras rear side.  
DC IN 5V  
5. Arrange the wire by using two grooves on the body bracket.  
`
When done, remove the protective film from  
the lens.  
NETWORK  
n
`
Make both body bracket’s [UNLOCK LOCK] and wall-mount bracket’s [▲ TOP] marks  
TCAM  
n
SAMSUNG SMAR  
face the same direction.  
RESET  
10 · English  
Adjusting the Angle  
Wall Mounting with Screws  
1. Adjust the cameras shooting angle as  
appropriate.  
`
For more information about step of Separating the wall-mount bracket, refer to “Wall  
LOCK  
UNLOCK  
n
Mounting Using Double-sided adhesive tape”.  
`
Do not put excessive force. Otherwise, it may  
cause damage to the camera.  
n
Assembling  
1. Take out screws (M3xL20) and Anchor (Φ5x25) from the zipper bag.  
02  
2. On a wooden wall, use screws to fix the  
wall-mount bracket as shown in the figure.  
Place the wall-mount bracket on the desired  
spot while setting its [▲ TOP] mark towards  
direction of 12 o’clock and fasten screws  
through the 4 holes using screwdriver.  
2. Turn the part shown in the figure clockwise to  
lock the brackets ball hinge and fix the  
shooting angle.  
LOCK  
UNLOCK  
3. Turn it counterclockwise to unlock the ball  
hinge and adjust the shooting angle.  
`
Turning the camera counterclockwise while the  
bracket body is locked may turn the bracket knob  
too, and fail to fix it. In such cases, turn the  
bracket knob clockwise.  
J
3. If fixing on a concrete wall, use screws and anchors to fix wall-mount bracket  
.
Bracket knob  
First, mark on the wall as shown in the figure below.  
TOP  
11  
4. Use drill bit of 5mm diameter and drill on the  
marked positions, drill to have 3 cm depth  
holes. Clean the holes after drilling.  
Desktop mounting  
`
For more information about step of Separating the wall-mount bracket, refer to “Wall  
`
Be careful not to get injured while drilling.  
n
J
Mounting Using Double-sided adhesive tape”.  
Assembling  
1. Assemble body bracket and wall-mount bracket while matching the [▼] and  
[▲] marks.  
5. Insert an anchor for each hole. Fully insert  
anchors by hammering lightly the anchor  
head with a hammer/rubber hammer.  
6. Place the wall-mount bracket on the desired  
spot while setting its [▲ TOP] mark towards  
direction of 12 o’clock and fasten screws  
through the 4 holes using screwdriver.  
2. Turn the body bracket clockwise until it clicks, use the groove on the body  
bracket.  
`
For further steps, refer to the instructions for  
Wall Mounting Using Double-sided adhesive  
tape”.  
n
3. Connect the adaptors plug to the power terminal on the cameras rear side.  
DC IN 5V  
NETWORK  
SAMSUNG
RESET  
U N L O C K  
L O C K  
12 · English  
Connecting via network cable  
Network Connection and Settings  
If you do not have a Wireless Access Point, you must connect the camera using  
LAN cable directly to your home router.  
Precautions  
1. When you apply the power, the power status LED is lit red, and it will change  
to red blinking when the booting is completed.  
• The wireless network access may fail, depending on the communications  
environment.  
2. Connect the network cable to the camera and to the home router as shown  
• For details about the network settings and password, contact your network  
administrator or service provider.  
below.  
02  
DC IN 5V  
• For a specific Internet service requiring user authentication, you may not access  
the service. If this is the case, contact the service provider.  
<Hub>  
NETWORK  
SAAAM  
RESET  
<Modem>  
• Do not access the unauthorized network.  
• The farther the distance from the Wireless Access Point, the longer time the  
network connection may take.  
Internet Service  
• If you fail to access the selected wireless network, try a different Wireless  
Access Point to make access.  
OR  
• For more information about the router or the wireless connection, refer to the  
documentation of the router or contact the router manufacturer.  
3. The status LED will become steady blue once the camera is connected to  
the router. (may take up to 30sec).  
• If the camera is connected to a multiple-Wireless Access Point network  
environment, some video packets may be lost, depending on the network traffic  
load.  
If the status LED (blue) is not lit, repeat steps 2 through the end and check it  
again.  
• According to the network policy (blocking UDP) of the service provider, the video  
transmission can be limited to 7 minutes.  
4. The status LED will became steady green once the camera is connected to  
server.  
• In addition to the above two situations, you may encounter a network delay or  
interruption due to the network conditions.  
`
It is recommended to set the router to DHCP(Dynamic Host Configuration Protocol)  
server.  
• This product has gone through the compatibility test with worldwide top ranking  
routers in the market but you may still have a problem in compatibility with some  
conventional routers or other routers manufactured by other than the industry  
leading companies.  
n
If you want to use static IP address, please refer to <Wired Network> on page 24.  
`
If the router’s UPnP is not set, then you might be connected in relay mode.  
The settings may differ depending on the connected Broadband Router model.  
For more information, refer to the user manual of the applicable router.  
13  
Connecting via Wi-Fi without WPS feature  
Conneting using Wi-Fi WPS feature  
If you want to connect the camera using a non-WPS Wireless Access Point,  
What is WPS?  
change the network setting to Wire and try the wireless network.  
WPS enables to make connection between the camera and the Wireless Access  
Point with a simple click of the button.  
1. When you apply the power, the power status LED is lit red, and it will change  
to red blinking when the booting is completed.  
1. When you apply the power, the power status LED is lit red, and it will change  
to red blinking when the booting is completed.  
2. Use the network cable (LAN cable) to connect the LAN port of the unit to the  
LAN port of the Wireless Access Point.  
2. Press the WPS button on the camera for 1sec.  
Press the WPS button on the Wireless Access Point within 2min.  
WPS Button  
WPS Button  
DC IN 5V  
NETWORK  
MTAM  
RESET  
<Wireless Access Point>  
DC IN 5V  
RESET  
RESET  
Internet Service  
<Modem>  
<Wireless Access Point>  
Wi-Fi  
Indicator LED  
3. Register and select the camera according to guide of 03. Monitoring.  
4. Set your wireless network environment using the guideline <Wireless  
Internet Service  
<Modem>  
Network> on page 25.  
3. The Wi-Fi status LED will become steady blue once the camera is connected  
to the Wireless Access Point. (may take up to 30sec).  
If the Wi-Fi status LED (blue) is not lit, repeat steps 2 through the end and  
check it again.  
`
When the wireless network settings are completed, remove the LAN cable.  
If you fail to connect to the Internet service, contact the service provider for details.  
n
`
4. The Wi-Fi status LED will became steady green once the camera is  
connected to server.  
14 · English  
`
`
If the Wireless Access Point do not support WPS or you do not have wirelss router,  
please go to Wired Connection.  
If no WPS button is displayed or visible on the display, see the Wireless Access Point’s  
manual or contact the manufacturer of your Wireless Access Point for technical  
assistance.  
n
`
`
On some routers, you may need to log in to the web interface and click on an  
on-screen button to activate the WPS feature.  
If you fail to connect to the Internet service, contact the service provider for details.  
02  
15  
Registration  
Once you register the product with the site, you can monitor the camera video on  
the PC or laptop computer.  
Web browser requirements  
Windows  
Mac  
Windows XP, 7 supported  
MAC OS X Snow Leopard or higher is  
MONITORING  
03  
supported  
- Internet Explorer 8, 9  
(The 64-bit is not supported.)  
- Safari  
- Firefox  
- Firefox  
- Chrome  
- Chrome  
Registration  
16  
Event Alarm  
Information  
30  
30  
Web browser requirements  
Starting SmartCam  
16  
16  
Starting SmartCam  
1. From your PC, launch your web browser.  
3. Select preferred language.  
4. Click <Sign up> or <Starting SmartCam>.  
My Account  
Support  
31  
31  
Live Video  
21  
Monitoring options  
22  
Setup  
23  
Basic Info  
23  
24  
26  
26  
29  
Network  
Time  
Alarm & Notification  
Alarm Schedule  
16 · English  
Plug in installation  
3) Click <Install> to begin the installation.  
You need to install your plug in to automatically search for cameras connected to  
the network and view the video in your camera.  
`
`
If you login or click <Starting SmartCam> in a PC where the plug in is not installed,  
n
the installation message window will pop up.  
When you install the plug in, the web browser will be terminated and you need to  
launch it again.  
1) Click <Download Plug-in>, run the setup file.  
4) Installation has completed.  
03  
For Windows  
2) Click <Next>.  
17  
For Mac  
4) Enter password, and click <Install Software>.  
2) Click <Continue>.  
5) Installation has completed.  
3) Click <Install>.  
18 · English  
5. Enter the requested information, and click <Sign Up>.  
6. According to the network connection and setting, click <Next> when the  
camera LED turns into green.  
• ID : Create user ID between 8 to 14 alphanumeric character.  
• Password : Create password between 8 to 14 alphanumeric character.  
• Confirm Password : Please enter the password again for confirmation.  
• Name : Enter the user name.  
03  
7. Select the serial number of the camera to be added from the camera search  
list.  
If the camera is not found, enter the serial number manually.  
8. Click <Next>.  
• E-mail : Please make sure you enter correct email address as you will have  
to use the email address to receive temporary ID/password when you lost  
your user ID or password.  
`
`
Serial number can be found the label on the side of the packaging or on the rear of the  
product.  
n
The computer and the camera has to be on the same network router to auto detect  
the cameras.  
19  
9. Create <Camera Name> and <Camera password>.  
12. Select your Wireless Network from the list.  
13. Enter the password of your Wireless Network and click <Next>.  
10. Click <Next>.  
`
`
The camera password is used to block the unauthorized access to your camera.  
n
Create camera password using alphanumeric characters between 1 to 8 without any  
space.  
`
`
If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.  
n
11. After adding the camera, click <Yes> in the wireless network setup pop-up  
Select <Display password> to display the password.  
window.  
14. Click <OK>.  
20 · English  
15. Unplug the network cable from the camera and the router.  
16. Click <Finish> if the <Finish> button is activated.  
Live Video  
1. Select a camera from the camera list at the upper left hand of the screen.  
03  
17. Once the camera is successfully registered, you can check the camera in the  
camera list.  
`
The gray icon indicates the camera is inactive so you cannot monitor it right now.  
n
2. Enter the camera password and click <Apply>.  
`
`
Check <Remember> to connect the camera without entering the camera password.  
n
If you want to change the Camera password, please refer to <Basic Info> on page  
23.  
21  
Item  
Description  
Monitoring options  
Enlarges current video to the maximum size of the monitor.  
Full screen  
d
e
`
Supported by Internet Explorer only.  
a b c  
d
Set the IR lighting.  
Night Vision  
If you set the Night Vision to <OFF>, the camera will be operated only  
in color mode.  
Flip  
You can flip over the video image.  
f
g
Capture Image  
Saves a picture of current live image you are viewing.  
Select frame rate based on your network speed.  
`
If the bandwidth provided by the cable service provider is lower  
than recommended, you may encounter a blurry image or a  
temporary loss of video signal.  
Network Speed  
h
e
k
j
When enabled, you can hear what’s happening around the camera.  
Sound  
f
g
i
j
`
Depending on the policy of the Internet service provider, the sound  
output may not be supported. (in either UDP or Relay mode)  
Brightness  
You can adjust the brightness of the screen image.  
h
i
Adjust the volume of the built-in microphone and speaker of the  
camera as appropriate.  
If you set the microphone to '0', you will not hear the sound from the  
live video and it is not recorded by the alarm of YouTube or Picasa.  
Note that the Two-way audio transfer function is available only with the  
smart phone application.  
Item  
Description  
Audio  
k
Default Camera  
Set the default camera to monitor in the camera list.  
a
Delete Camera  
Delete the registered camera.  
b
Cancel remembering  
Cancel remembering the camera password.  
c
camera password  
22 · English  
Network Speed  
Setup  
Basic Info  
Recommended  
bandwidth  
Profile Name  
Resolution  
VGA  
VGA  
VGA  
Frame rate  
5 fps  
10 fps  
30 fps  
Low Speed Network  
Mid Speed Network  
High Speed Network  
768Kbps  
1Mbps  
2Mbps  
`
What is relay mode?  
n
If the network condition is unstable, the camera cannot make a normal connection  
(P2P), so it will set up a connection in relay mode. In this case, you will see the video  
for the first seven minutes only.  
03  
`
`
`
`
Relay mode is added feature where the video from the camera is transmitted to  
a
b
c
Samsung server then retransmitted to the user's computer.  
com", go to support page, and refer to “Troubleshooting” on it.  
d
If you display more than one live video with the Web browser, they can be overlapped  
in some portion. It is recommended to use one browser at one time.  
The Night Vision video produces a different visibility according to the distance between  
camera and subject.  
Item  
Description  
Serial number  
You can confirm the serial number.  
a
b
c
d
Click the <Modify>, you can change the Camera password.  
Camera password  
Camera Name  
Enter the current private Key, and type a new Camera password.  
Click the <Modify>, you can change the camera name.  
You can check the current version and the latest version of your  
Firmware Version  
camera S/W.  
23  
`
If you change the camera password, you will be logged out and return to the camera  
password input page.  
The camera password can be changed only in admin mode.  
n
Network  
`
`
Keep the camera password in a safe place as it is used for viewing the live screen of  
<Wired Network>  
the camera or for changing the display settings.  
Firmware update  
If the currently used S/W is not of the latest version, update it.  
If you are using the latest version, then the firmware will not be activated.  
1) Click <Firmware>.  
a
b
2) Click the <  
> icon to update the firmware.  
Item  
Description  
If you select <Dynamic IP Address>, the IP address will be obtained  
Dynamic IP Address  
a
b
automatically.  
You must manually provide the information of: IP address, subnet  
3) When the firmware update is finished, the camera will reboot.  
Static IP Address  
mask, gateway, DNS server address.  
`
`
`
Use the cable network if possible to update the firmware.  
If the power is off during the update, it will cause a fatal damage to the product.  
n
The duration of the firmware update depends on the size of the firmware file and the  
network connection speed.  
24 · English  
`
`
If any of the manual settings is wrong, the network settings will not be applied.  
Item  
Description  
n
If you have both cable and wireless network connections simultaneously, the cable  
Wireless On/  
You can select to activate or deactivate the wireless network  
connection.  
a
b
network connection is prioritized.  
Wireless Off  
AP (Access Point) list  
`
Press WPS to set the network connection to Wireless regardless of the current network  
settings. When the system reboots, it will switch to Cable if the cable network  
connection is already established.  
You will see a list of APs (Access Point) available. Select a desired one  
from the list of APs (Access Point).  
If you select a secured AP (Access Point), you must enter the  
password before you can access the network.  
AP (Access Point)  
`
`
If you switch from the current wireless connection to the cable connection, the network  
c
d
password  
will switch to cable connection accordingly.  
For the password, contact your network administrator.  
For more information about the router or the wireless connection, refer to the  
documentation of the router or contact the router manufacturer.  
If your SSID is hidden, select the type of security you have. Enter the  
Hidden SSID  
name of the SSID and the password.  
<Wireless Network>  
`
If you select a non-secured AP (Access Point), you just can access the network without  
providing a specific password.  
If you entered a wrong password, you cannot access the network whatsoever.  
n
03  
`
`
When the wireless network settings are completed, remove the LAN cable. If you do  
not remove the LAN cable, the wireless network will not be available.  
a
b
c
d
25  
Time  
Alarm & Notification  
Camera has ability to send event notifications when motion or audio is detected.  
a
b
c
a
d
e
Item  
Description  
Specify whether to trigger the alarm or not, and specify the sensitivity.  
The higher the sensitivity is, the subtler motion/audio events will be  
detected.  
Item  
Description  
Alarm notification  
a
Time  
Confirm the camera's time.  
Select your region.  
a
b
c
d
e
`
If you want to send alarms to YouTube/Picasa/Gmail when an  
event occurs, login to your Google account.  
Time Zone  
`
If camera is capturing a close object, the video analysis capability may degrade. In the  
following cases, the video analysis function may not produce a proper result on the  
default event and motion detections.  
n
Display Time  
Select time format on display.  
- The object color or brightness is similar to the background.  
Automatic Time  
Daylight Saving Time  
It sets camera's time automatically.  
-
Multiple movements continue occurring at random due to a scene change or other reasons.  
Check this option if you live in a country or region where DST(Daylight  
- A fixed object continues moving in the same position.  
- An object hides other objects behind.  
Saving Time) is applied.  
- Two or more objects overlap or one object divides in multiple portions.  
- Too fast object (for a proper detection, one object should be found overlapping  
between contiguous frames).  
`
`
`
`
The time will synchronize with the NTP(Network Time Protocol) server automatically.  
For this, Internet connection is required.  
You need to set the timezone correctly to obtain the exact time setting.  
The time displayed without Internet connection may not be accurate.  
n
- Reflection / blur / shadow due to a strong light such as direct sunlight, illumination,  
or headlamp.  
- In severe snow, rain, wind or in dawn / dusk.  
- A moving object comes close to the camera.  
26 · English  
<YouTube> Notification  
<Picasa> Notification  
Automatically uploads 30 second clip to your private YouTube account.  
1. Select the Google.  
Automatically uploads a image to your private Picasa account.  
1. Select the Google.  
2. Check <Use> of YouTube.  
2. Check <Use> of Picasa.  
3. Enter your Gmail address and password.  
4. Click <Save>.  
3. Enter your Gmail address and password.  
4. Click <Save>.  
03  
`
`
`
If your Google email ID and password are saved, check the use of Picasa only.  
If you have set the private setting of the video image, no image will be found in portal sites.  
Refer to the policy of Picasa for the maximum number of uploaded images.  
n
`
You can check the recorded video at the YouTube homepage “Video Manager  
n
Uploaded”.  
`
`
`
Note that depending on the policies of YouTube, the video may not be uploaded.  
It is advisable to create and use one YouTube account for each camera.  
Even when you have set the YouTube alarm, the video will not be transferred if the  
event alarm is not set to Enabled (see page 26).  
`
If a continuous motion is detected or the audio alarm occurs, the camera can  
recognize the next event only after the uploading to YouTube is completed.  
(In other words, it does not recognize any event until the YouTube upload is finished.)  
27  
<Gmail> Notification  
<Twitter> Notification  
The event alarm is sent through Gmail.  
1. Select the Google.  
When an event is detected, the notification message is sent to the users Twitter  
account.  
1. Select the Twitter.  
2. Check <Use> of Gmail.  
3. Enter your Gmail address and password.  
4. Click <Save>.  
2. Click <Request URL>.  
3. Click <Access Twitter>.  
Twitter web page will pop-up for authorization.  
4. Enter your Twitter user ID and password.  
5. Enter your email address to receive the notification e-mail and click <Add>.  
Now, the receiver full email address will be shown in the List Box. If you want  
to register more than one email address, you can just repeat the same  
procedure.  
5. Click on <Authorize app> to get the Access Token.  
6. You will see the pin number generated. Copy the pin numbers and go back  
to the camera page and paste the pin number in the Access Token section.  
7. Click <Apply>.  
<Receiver  
email address>  
`
If your Google email ID and password are saved, check the use of Gmail only.  
n
`
The alarm notification will be sent to the specified user account via Twitter.  
n
28 · English  
Push alarm Notification  
Alarm Schedule  
The push alarm is provided through the web viewer and mobile app in which the  
camera is registered.  
Set the desired time to activate alarms for the selected time period.  
a
b
03  
If this is set to enable, the video and image link recorded in YouTube and Picasa  
will be transferred to the listed friends in real time in the event of an alarm.  
• The video/image alarm will be transferred only if you have set the Youtube and  
Picasa enabled. Otherwise, no alarm will be triggered.  
You will have no video displayed if you don’t have any Youtube ID and access a  
private content.  
Even when you access the Youtube site, no video will be played automatically.  
Be sure to click the Play icon to play a video.  
Item  
Description  
If you fail to play the video, log into the Youtube site and install Flash Player and try again.  
Check if an alarm occurs at a specified day of the week for a specified  
Only Scheduled Time  
a
b
• The Push alarm list will have user IDs registered at the Web site (www.  
samsungsmartcam.com). When an alarm occurs, the Push alarm will be notified  
to the respective smart phones via the Web site.  
time period.  
Always  
Always check if an alarm occurs.  
29  
Event Alarm  
Information  
You can check the event alarm that occurred.  
c
d
a
b
e
Item  
Description  
Delete by dates  
Delete all the event alarms on the date.  
a
b
Select an event and double click on it. The video will be played.  
Play Video  
`
Video can be played only if you are logged into the Google  
account where you uploaded the video.  
Delete All  
Delete all the event alarms for thirty days.  
Displays the number of events occurred in the 30 day list.  
Arrange the event list by event types.  
c
d
e
Display Events  
Arrange by types  
`
Even if you delete the event in the event alarm page, the event in YouTube or Picasa will  
not be deleted.  
n
30 · English  
My Account  
Support  
You can download the Samsung SmartCam mobile app and user guide.  
03  
`
If you want to change your information, click <  
> icon and move to “Account” page  
n
and select an item (password and/or email address) and make changes as necessary.  
`
If you want to know more information of camera, move to "Support" page.  
n
31  
Specications  
Specifications  
Item  
Description  
Video  
Imaging Device  
Effective Pixels  
Scanning System  
Synchronization  
Lens  
1/5" 3M CMOS  
2,048(H) x 1,536(V)  
Progressive  
APPENDIX  
04  
Internal  
Specifications  
32  
Focal Length (Zoom Ratio)  
Angular Field of View (D/V/H)  
Min. Object Distance  
Focus Cotrol  
2.87mm  
65.1°/ 42.9°/ 54.1°  
300mm ~  
Specifications  
32  
Product Appearance  
34  
Troubleshooting  
35  
Fixed  
Zoom Movement Speed  
Lens Type  
Not Support  
3 Plastic lens  
Pan / Tilt / Rotate  
Pan Range  
Tilt Range  
-15°~15° (Manual)  
0°~120° (Manual)  
32 · English  
Item  
Description  
Item  
Description  
Operational  
Audio Communication  
2-Way (Built-in Microphone, Speaker)  
On Screen Display (Web Browser,  
TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP,  
English, French, Germany, Spanish, Taiwan, Korean  
Protocol  
Local page)  
STUN, XMPP, SIP, uPNP, ICE, SNTP, IPv4, ICMP  
Day & Night  
OS  
Auto(Infra-red Cut Removable), Color, B./W (850nm), 5m  
Linux  
Streaming Method  
Max. User Access  
Unicast  
5 users at Unicast Mode  
Audio Detection  
Motion Detection  
White Balance  
Digital Zoom  
Support  
Video Motion Detection  
Auto  
Not Support  
Yes  
Supported Browser :  
Web Viewer  
Windows XP, 7 (Internet Explorer 8, 9, Firefox, Chrome),  
MAC OS X Snow Leopard (Safari, Firefox, Chrome)  
iPhone 4/5, Galaxy S2/S3 (Recommended Smartphone)  
iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)  
Mobile application support  
Environmental  
Operating Temperature / Humidity  
Electrical  
Flip / Mirror  
0°C ~ +40°C (+32°F ~ +104°F)/ ~ 80% RH  
Network  
04  
Ethernet  
RJ-45 (10/100BASE-T)  
Wi-Fi 802.11 b/g/n  
Support WPS Button  
H.264, MJPEG  
640x480, 320x240  
30fps (640x480)  
Input Voltage / Current  
Power Consumption  
Indication  
5V DC / 2.2A  
Max. 7W  
Wireless  
WPS (Wi-Fi Protected Setup)  
Video Compression Format  
Resolution  
1 LED (Power, Status, Link)  
TI DM365 (216Mhz), SDRAM : 256MB, NAND : 128MB  
CPU & Memory  
Mechanical  
Max. Framerate  
Color / Material  
Dimension (WxHxD)  
Weight  
White/Plastic  
54 x 90 x 30.07 mm (w/o Bracket)  
140g  
H.264: Compression Level  
Video Quality Adjustment  
MJPEG : Quality Level Control  
Streaming Capability  
Audio Compression Format  
Multiple Streaming (Up to 4 Profiles)  
G.711  
33  
Product Appearance  
54  
34 · English  
Problem  
Action  
Troubleshooting  
Video will not be  
played in event  
alarms.  
-
Event video will be uploaded in confidential mode. Login to the Google  
account where you uploaded the video.  
If you encounter a problem with your system, see the table below to solve the problem  
as quickly and easily as possible. Please follow the instruction below:  
-
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as  
necessary.  
Problem  
Action  
From the Alarm & Notification setup, configure the YouTube notification  
settings. (See page 27 of the manual)  
-
Move to “Log-in page Forgot your ID/Password?”, and enter the  
registered e-mail address to which we will send you the user ID and/or a  
new password.  
The camera video  
is not uploaded to  
YouTube.  
YouTube has different service policies according to the country. The policy  
for your country may prohibit uploading to YouTube. Please first check the  
YouTube policy for your country.  
I forgot my user ID/  
password.  
It can be spammed out depending on the policy of the email server.  
-
According to the YouTube policy, it may limit the uploading size. Check the  
allowable free space of your YouTube account, and if insufficient, delete the  
exiting video clips or increase the upper limit.  
After logged in, it is advisable to change the temporary password provided.  
-
If you encounter a frequent turn off of the wireless Internet LED, this may be  
caused by an improper place for the wireless Internet network. Come closer  
to the AP and try again.  
I failed to connect  
wirelessly with the  
camera.  
-
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as  
necessary.  
-
-
If the wireless network is unstable, you can still make connection via the  
cable network.  
From the Alarm & Notification setup, configure the Picasa notification  
settings. (See page 28 of the manual)  
04  
The capture images in  
the camera will not be  
uploaded to Picasa.  
Picasa has different service policies according to the country. The policy for  
your country may prohibit uploading to Picasa. Please first check the Picasa  
policy for your country.  
Check if the entered serial number matches with the label on the rear of  
the camera.  
-
-
Please re-enter the valid camera password and try again.  
If the problem persists, reset the camera to the factory default and start all  
over again.  
After logged in,  
I failed to register the  
camera.  
-
According to the Picasa policy, it may limit the uploading size. Check the  
allowable free space of your Picasa account, and if insufficient, delete the  
exiting images or increase the upper limit.  
(To reset the camera to the factory default, press and hold the reset button  
on the rear of the camera. The camera will reboot when the factory reset is  
completed.)  
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as  
Notification from  
necessary.  
the camera is not  
transferred to Twitter.  
From the Alarm & Notification setup, configure the Twitter notification  
settings. (See page 28 of the manual)  
-
-
Check if the front LED on the camera turns on.  
If the wireless LAN LED turns off, follow the applicable instructions to make  
the wireless LAN connection using WPS.  
The camera is  
-
-
The video from the camera will be affected by the illumination of the  
installation site of the camera. This is why the video from the camera looks  
lost if the camera is installed in a low illumination environment.  
The video from the camera can be delayed according to a network delay.  
Please check if the camera is installed in a place of proper wireless Internet  
communications.  
registered, but is not  
ready for network  
connection.  
-
-
If the problem persists even if the wireless LAN LED turns off, move the  
camera near the wireless AP and try again.  
The video from the  
camera is temporarily  
lost.  
If you use the cable LAN network, the wireless LAN LED should turn off.  
If the cable LAN is connected, the product will be connected to the server  
automatically by the AP.  
35  
Problem  
Action  
-
-
Click the Voice icon in the video playback page, or check if the voice is  
turned On in your smart phone app.  
No sound is output  
from the video.  
Depending on the policy of the Internet service provider, the sound output  
may not be supported. (in either 3G UDP or Relay mode)  
-
-
You must create a new camera password.  
Press and hold the reset button in the rear of the product for at least  
5 seconds to reset to the factory default.  
I forgot my Camera  
password.  
-
After the factory reset, access the camera and set the Camera password  
again.  
I want to change my  
password and/or  
email address.  
Camera will be  
connected in a relay  
mode.  
-
After logging in, click <  
> icon and move to the “Account” page, select  
an item (password and/or email address) and make changes as necessary.  
Samsung Techwin cares for the environment at all product manufacturing stages, and  
is taking measures to provide customers with more environmentally friendly products.  
The Eco mark represents Samsung Techwin’s devotion to creating environmentally  
friendly products, and indicates that the product satisfies the EU RoHS Directive.  
-
-
Check the UPnP setting of the router.  
Maintain the network upload speed at 500Kbps or higher.  
Correct Disposal of This Product  
(Waste Electrical & Electronic Equipment)  
(Applicable in the European Union and other European countries with separate  
collection systems)  
This marking on the product, accessories or literature indicates that the product and  
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed  
of with other household waste at the end of their working life. To prevent possible  
harm to the environment or human health from uncontrolled waste disposal, please  
separate these items from other types of waste and recycle them responsibly to  
promote the sustainable reuse of material resources.  
Household users should contact either the retailer where they purchased this  
product, or their local government office, for details of where and how they can take  
these items for environmentally safe recycling.  
Business users should contact their supplier and check the terms and conditions  
of the purchase contract. This product and its electronic accessories should not be  
mixed with other commercial wastes for disposal.  
36 · English  
SALES NETWORK  
SAMSUNG TECHWIN CO., LTD.  
Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400  
TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745  
SAMSUNG TECHWIN AMERICA Inc.  
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660  
Toll Free : 1-877-349-3149  
SAMSUNG TECHWIN EUROPE LTD.  
Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey,  
Surrey, UNITED KINGDOM KT16 OPS  
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325  

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