C747M (5/99)
Fixed Focal
Length Lenses
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of
shipment.
Exceptions to this warranty are as noted below:
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Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
IMPORTANT SAFEGUARDS AND WARNINGS
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Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.
Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video
products.
Prior to installation and use of this product, the following WARNINGS should be observed.
1. Servicing should only be done by qualified service personnel.
2. Only use replacement parts recommended by Pelco.
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One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
Please thoroughly familiarize yourself with the information in this manual prior to installation
and operation.
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.
DESCRIPTION
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
Lenses in the fixed focal length category offer a selection of imager format optics in various
focal lengths.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state
to state.
The 1/2-inch imager format lenses are available in both C- and CS-type mounts, depending
upon the model used, while the 2/3-inch lenses are available in C-type mounts only. A 5-mm
spacer (commonly referred to as a C/CS-mount adapter and available from Pelco as the
PCMA40 lens adapter) may be used to make a C-type lens compatible to a CS-type camera.
However, CS-type lenses are not compatible to C-mount cameras. The CS lenses require
fewer glass elements to focus at a shorter distance, while not affecting picture quality. The
entire series of 1/3-inch imager format lenses come with CS-type mounts.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and
provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written
explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
All fixed focal length lenses feature high-resolution power in a compact body.
The FA series fixed focal length lenses have a manual iris and manual focus.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization
number (CA number if returned for credit, and RA number if returned for repair).
The FD series fixed focal length lenses have a direct-drive auto iris and manual focus, while
the FV series have a video-drive auto iris. Both the FD and FV series have an industry-
standard square four-pin connector that plugs directly into the camera receptacle. In addition,
all auto-iris lenses include a spot filter.
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate
address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
MODELS
Fixed focal length lenses with manual iris and manual focus.
12FA3.5C
12FA4.5C
12FA6C
13FA2.3
13FA2.8
13FA4
23FA8
23FA12
23FA16
23FA25
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
12FA12C
13FA8
Pelco
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
Suffix “C” indicates 1/2-inch lenses having a C-type mount.
3500 Pelco Way
Clovis, CA 93612-5699 USA
Fixed focal length lenses with direct-drive auto iris and manual focus.
13FD2.3 (CE)
13FD2.8 (CE)
13FD4 (CE)
13FD8 (CE)
Fixed focal length lenses with video-drive auto iris and manual focus.
12FV3.5 (CE)
12FV4C (CE)
12FV4.5 (CE)
12FV4.5C (CE)
12FV6 (CE)
13FV2.3 (CE)
13FV2.8 (CE)
13FV4 (CE)
13FV8 (CE)
23FV8 (CE)
23FV12 (CE)
23FV16 (CE)
23FV25 (CE)
Pelco • 3500 Pelco Way • Clovis, CA 93612-5699 • USA
In North America and Canada: Tel (800) 289-9100 • FAX (800) 289-9150
12FV6C (CE)
12FV12 (CE)
12FV12C (CE)
® Pelco and the Pelco logo are registered trademarks of Pelco. • © Copyright 1999, Pelco. All rights reserved.
Suffix “C” indicates 1/2-inch lenses having a C-type mount.
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