Sonicwall Answering Machine 8000 User Manual

SonicWALL Email Security  
Solutions  
EMAIL SECURITY  
SonicWALL Email Security  
SonicWALL  
Email Security 8000  
Getting Started Guide  
SonicWALL Email Security 8000  
Getting Started Guide  
This Getting Started Guide contains installation procedures and configuration guidelines  
for deploying a SonicWALL Email Security appliance on your network.  
SonicWALL Email Security provides effective, high-performance and easy-to-use  
inbound and outbound email threat protection. Ideal for the small to medium size  
business, this self-running, self-updating appliance delivers powerful protection against  
spam, virus and phishing attacks in addition to preventing leaks of confidential  
information. Combining anti-spam, anti-phishing, content filtering, policy management  
and content compliance capabilities in a single seamlessly integrated solution,  
SonicWALL Email Security provides powerful protection without complexity.  
Note: SonicWALL TotalSecure Email provides complete protection from spam, virus  
attacks and phishing. Without TotalSecure Email, to use the spam and phishing  
protection provided by the SonicWALL Email Security appliance, you must have a  
subscription to SonicWALL Email Protection and Dynamic Support. If you need to  
purchase a subscription, contact your SonicWALL vendor.  
Please read this entire Getting Started Guide before setting up your  
SonicWALL Email Security 8000 appliance, and note that an updated version of this  
guide may exist. Refer to SonicWALL’s Documentation Web site for complete, updated  
SonicWALL Email Security 8000 Getting Started Guide  
Page 1  
Contents  
This document contains the following sections:  
Before You Begin  
1
“Record Configuration Information” on page 4  
Overview of the SonicWALL Email Security Appliance” on page 6  
2
3
“Connect Directly to the SonicWALL Email Security Appliance” on page 10  
4
page 17  
“Change the Default Administrator Password” on page 19  
“Using Quick Configuration to Set Up Email Management” on page 19  
Verification and Further Configuration  
5
“Routing Mail to Your SonicWALL Email Security Appliance” on page 22  
“Verifying Mail from the Internet Through Your SonicWALL Email Security  
Appliance” on page 23  
Page 2  
1
Before You Begin  
Check Package Contents  
One SonicWALL Email Security appliance  
1
One Getting Started Guide document  
2
One Release Note document  
3
Any Items Missing?  
One Thank You card  
If any items are missing from your package,  
contact:  
SonicWALL Support  
4
5
One SonicWALL Resource CD  
One crossover cable (red)  
One Ethernet cable (gray)  
One RS232 CLI cable  
6
7
8
Two standard power cords*  
One Y-Split power cable*  
One Rack mount Kit (not pictured)  
9
10  
11  
* The included power cords are intended for use in North America only. For European  
Union (EU) customers, power cords are not included.  
* Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt.  
Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eingeschlossen.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 3  
   
What You Need to Begin  
A computer to use as a management station for initial configuration of SonicWALL  
Email Security software  
Internet Explorer 5.0 or higher  
An Internet connection  
Record Configuration Information  
Before continuing, record the following configuration information for your reference:  
Registration Information  
Serial Number:  
Record the serial number found on the top  
right access panel of your SonicWALL  
Email Security appliance.  
(xxxxxx-xxxxxx)  
Authentication Code:  
Record the authentication code found on  
the top right access panel of your  
SonicWALL Email Security appliance.  
(xxx-xxx)  
Page 4  
   
Networking Information  
Select a free static IP address for your  
SonicWALL Email Security appliance that  
is within the range of your local subnet.  
EmailSecurityIPAddress:  
Enter the subnet mask for the local subnet  
where you are installing your SonicWALL  
Email Security appliance.  
EmailSecuritySubnetMask:  
Record the IP address of your network’s  
gateway device (such as your perimeter  
firewall/router).  
Gateway IP Address:  
DNS Server 1:  
Record your DNS Server information.  
DNS Server2(optional):  
Record the fully qualified domain name  
within your network for your SonicWALL  
Email Security appliance (maximum 32  
characters).  
Host Name:  
Select a password for your SonicWALL  
Email Security appliance (default is  
password).  
Password:  
Email Server IP:  
Record the IP address or hostname of  
your email server.  
Record the IP address or hostname of  
your directory services server, such as  
LDAP or Microsoft Active Directory.  
LDAP Server IP:  
SonicWALL Email Security 8000 Getting Started Guide  
Page 5  
Overview of the SonicWALL Email Security Appliance  
SonicWALL Email Security Appliance  
Diagnostic Panel Release  
Alert LED*  
HDD LED  
Power LED  
Power Button  
SCSI Drive 1  
SCSI Drive 2  
LAN Port  
Serial Port  
Power Supply 2  
Power Supply 1  
* Alerts are explained in detail in light path diagnostic panel. To access, push the diagnostic panel  
release latch to the left and pull out the panel.  
Alert: Do not plug devices into any ports (other than those indicated) unless explicitly  
instructed to do so by a SonicWALL technical support representative. Doing so may void your  
warranty.  
SCSI Drive Bays  
Power LED  
Allows SCSI drives in a RAID array to be hot-swapped should one drive fail.  
Indicates the SonicWALL Email Security appliance is powered on.  
Allows the SonicWALL Email Security appliance to power on or off.  
Can be pulled out (push release lever to the left) for detailed explanation of alerts.  
Indicates an alert. See Diagnostic panel for more information.  
Power Button  
Diagnostic Panel  
Alert LED  
HDD LED  
Indicates data transfer to and from the hard disk drive.  
LAN Port  
Allows the SonicWALL Email Security appliance to connect to your local area  
network or management station.  
Serial Port  
Allows direct connection to the appliance via terminal services to use the CLI.  
Power Supplies  
Two power supplies allow the SonicWALL Email Security appliance to utilize  
redundant AC power using the supplied power cables.  
Page 6  
 
2
Registering Your SonicWALL Email Security Appliance  
your appliance and activate your licenses for the SonicWALL Email Protection  
Subscription and Dynamic Support.  
This section contains the following sub-sections:  
“Registering Your SonicWALL Email Security Appliance” on page 9  
Before You Register  
You need a mysonicwall.com account to register the SonicWALL Email Security  
appliance. To create a mysonicwall.com account, refer to “Creating a mysonicwall.com  
Account” on page 8. If you already have a mysonicwall.com account, go to “Registering  
Your SonicWALL Email Security Appliance” on page 9 to register your appliance.  
Note: mysonicwall.com registration information is not sold or shared with any other  
company.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 7  
   
Creating a mysonicwall.com Account  
Creating a mysonicwall.com account is fast, simple, and FREE. Simply complete an  
online registration form.  
1. In your Web browser, go to <https://www.mysonicwall.com/>.  
2. In the User Login section, click If you are not a registered user, Click here.  
3. Enter the account information, personal information, and preferences and click  
Submit.  
Note: You must enter a valid email address.  
4. Follow the prompts to finish creating your account. SonicWALL will email a  
subscription code to the email address you entered in the personal information.  
5. When you return to the login screen, log in with your new username and password.  
6. Confirm your account by entering the subscription code you received in the email.  
Congratulations! You have created and logged into your mysonicwall.com account.  
Page 8  
 
Registering Your SonicWALL Email Security Appliance  
1. Locate your SonicWALL Email Security Software serial number. It should be printed  
on the label on the top right access panel of your SonicWALL Email Security appliance.  
2. If you are not already logged into mysonicwall.com, go to  
3. Enter your serial number in the Quick Register field and click the small gray arrow.  
Follow the on-screen instructions.  
4. Confirm your serial number, enter a friendly name for your appliance, and enter your  
authentication code in the Quick Register > Add New Product section.  
5. Click  
.
6. Follow the online prompts to fill out the survey and complete the registration process.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 9  
 
3
This section contains the following sub-sections:  
“Apply Power to the SonicWALL Email Security Appliance” on page 10  
“Connect Directly to the SonicWALL Email Security Appliance” on page 10  
“Login to the SonicWALL Email Security Appliance” on page 11  
“Initial System Configuration” on page 12  
“Activating the Email Security License Subscriptions” on page 15  
Apply Power to the SonicWALL Email Security Appliance  
1. Connect the included standard power cord with the y-split power cord.  
2. Plug each of the y-split ends into a power supply on the back of the SonicWALL  
Email Security appliance.  
3. Plug the power cord into an appropriate power outlet.  
4. Press the recessed power button on the front bezel to power on the appliance. The  
entire sequence may take several minutes to complete.  
Note: The Power LED  
on the front panel lights up green when you power on the  
lights up and may blink  
SonicWALL Email Security appliance. The HDD LED  
while the appliance performs a series of diagnostic tests. When the HDD LED is  
no longer lit, the SonicWALL Email Security appliance is ready for configuration.  
Note: If the Alert light stays lit, ensure that BOTH of the power supplies on the back of  
the SonicWALL Email Security Appliance are plugged in (use the included y-split  
cable for this purpose).  
Connect Directly to the SonicWALL Email Security Appliance  
The SonicWALL Email Security appliance comes configured with an IP address of  
192.168.168.169. Before you can connect your management station to it, you must  
configure your management station to have an address in the same subnet.  
1. Make a note of your computer’s current network settings.  
2. Set the computer you use to manage the SonicWALL Email Security appliance to  
have a static IP address in the 192.168.168.x range, such as 192.168.168.50 and a  
netmask of 255.255.255.0. For help with setting up a static IP address on your  
computer, refer to “Troubleshooting” on page 27.  
Page 10  
     
3. Using the supplied crossover cable and the computer you are using to administer the  
SonicWALL Email Security appliance, connect the LAN port on the computer to the  
LAN (1) port on the back of your SonicWALL Email Security appliance.  
Login to the SonicWALL Email Security Appliance  
1. Open a Web browser on the computer you are using to administer the SonicWALL  
Email Security appliance.  
2. Enter http://192.168.168.169 (the default IP address of the SonicWALL Email  
Security appliance) in the Location or Address bar. The SonicWALL Email Security  
Web management login screen displays.  
Note: Depending on your browser settings, one or more security warnings may  
display while connecting to the Email Security Web management interface.  
Choose to accept the certificates in order to log into the SonicWALL Email  
Security appliance.  
3. Log into SonicWALL Email Security appliance using “admin” as the user name and  
password” as the password.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 11  
 
Initial System Configuration  
1. The first time you log in to the SonicWALL Email Security appliance, you are directed  
to the system configuration page. Configure your settings as follows:  
Monitoring  
Email address of the  
administrator who  
receives emergency  
alerts:  
The email address of the mail server administrator. Enter the  
complete email address.  
Postmaster for the  
MTA:  
The email address of the Mail Transfer Agent administrator  
who will receive non-deliverable receipts.  
Name or IP address  
of backup SMTP  
servers:  
Enter fully qualified domain names or IP addresses.  
For example, mail2.example.com or 10.100.0.1  
Page 12  
 
Hostname and Networking  
Hostname:  
Enter a hostname you can use within your network to address  
the SonicWALL Email Security appliance. Enter a fully qualified  
domain name.  
For example, emailsecurity.example.com  
Get all network  
settings from DHCP:  
Select this if you want your SonicWALL Email Security  
appliance to get dynamic IP settings from the DHCP server on  
your network.  
Use the static  
settings below:  
Select this to assign your SonicWALL Email Security appliance a  
static IP address.  
Enter:  
This machine's IP address  
Primary DNS server IP address (the local DNS server  
that has the MX record for your mail server)  
Fallback DNS server IP address  
Default gateway IP address  
Subnet mask  
SonicWALL Email Security 8000 Getting Started Guide  
Page 13  
 
Date and Time  
System Date and  
Time:  
Select the current year, month, day, hour, and minute.  
Current Time Zone:  
Displays the currently configured time zone.  
Select the time zone for your area.  
Available Time  
Zones:  
Automatically Adjust  
for Daylight Savings  
Time:  
Select this if your area observes Daylight Saving Time.  
Note: To ensure optimal network performance of your SonicWALL Email Security  
appliance, it is important that you select the proper time zone.  
2. Click the Apply Changes button to save this configuration.  
3. A popup will display. Click the Continue button to reboot the SonicWALL Email  
Security appliance with your new settings.  
4. Disconnect the crossover cable from the SonicWALL Email Security appliance.  
5. Reset your management computer’s IP settings to work with your network. For  
example, if your network uses DHCP, reset your Local Area Connection to obtain an  
IP address and DNS settings dynamically from the server.  
6. Reconnect your management computer to your network. You will use the network to  
access the SonicWALL Email Security appliance in the next steps.  
Page 14  
Activating the Email Security License Subscriptions  
SonicWALL Email Security provides dynamic licensing, which allows you to activate your  
licenses by simply logging into your mysonicwall.com account. The mysonicwall.com  
server automatically uses the serial number and authentication code that came with your  
Email Security appliance.  
Note: If you purchased Total Secure Email, licensing is automatic and you do not need  
to take any action at all to activate your licenses.  
To activate Email Security license subscriptions:  
1. Log in to the Email Security management interface.  
2. In the System > License Management screen, type your mysonicwall.com  
username and password into the appropriate fields.  
3. Click Submit.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 15  
 
4. In the next License Management screen, click Continue.  
Licensing is now complete. The License Management screen displays the status,  
expiration date, and other information about your Email Security licenses.  
Page 16  
4
This section contains the following sub-sections:  
“Connecting the SonicWALL Email Security Appliance to Your Network” on  
page 17  
“The SonicWALL Email Security Interface” on page 18  
“Change the Default Administrator Password” on page 19  
“Using Quick Configuration to Set Up Email Management” on page 19  
Connecting the SonicWALL Email Security Appliance to Your  
Network  
Your SonicWALL Email Security appliance is designed to operate in most network  
setups with minimal configuration. The diagrams below provide a “before” and “after”  
view of a network using SonicWALL Email Security.  
Mail Flow Before SonicWALL Email Security  
Incoming  
Email  
Outgoing  
Email  
Mail Flow After SonicWALL Email Security  
Local  
Clients  
Incoming  
Email  
ISI8
Outgoing  
Email  
1. Plug one end of the provided Ethernet cable into the LAN port on the back of your  
SonicWALL Email Security appliance.  
2. Plug the other end of the cable into an open port on your network hub or switch.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 17  
   
The SonicWALL Email Security Interface  
This section describes how to navigate the SonicWALL Email Security Appliance user  
interface.  
User’s login  
User’s role  
Click here to send a  
Click here to change  
message to SonicWALL  
Click here to get application  
information  
UI language  
Technical Support  
Page 18  
 
Change the Default Administrator Password  
1. Login to the SonicWALL Email Security appliance using the IP address you entered  
in “Hostname and Networking” on page 13.  
2. Enter a new management password into the Password field.  
3. Navigate to the System > Administration page.  
4. Enter it again in the Confirm Password field.  
5. Click Apply Changes.  
Using Quick Configuration to Set Up Email Management  
The Quick Configuration page will walk you step-by-step through the configuration of  
your SonicWALL Email Security appliance. Use this window the first time you configure  
SonicWALL Email Security if you are installing SonicWALL Email Security as an All-In-  
One server and have only one downstream server.  
The information you enter for LDAP configuration is used to authenticate users as they  
log into their personal Junk Boxes.  
Note: For detailed configuration instructions, refer to the SonicWALL Email Security  
Administrator’s Guide.  
To use Quick Configuration:  
1. Navigate to the System > Administration page.  
2. Click Click Here for Quick Configuration.  
3. In the Quick Configuration dialog box under Network Architecture, enter the host  
name or IP address and the port into the Inbound destination server fields.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 19  
   
The inbound destination server is the email server that will accept good email after  
SonicWALL Email Security removes and quarantines junk email. For example, this  
could be the IP address of a Microsoft Exchange server. The default port is 25.  
4. For Inbound SMTP setup, select one of the following:  
Allow SMTP recipient addresses to all domains on inbound path or...  
This option does not restrict incoming email to any domain.  
Only allow SMTP recipient addresses to these domains on inbound path  
This option allows you to specify the domains to which incoming email will be  
delivered. In the text box, type the allowed domains one per line.  
5. Optionally click Test Mail Servers to verify connectivity to the downstream Email  
Security server specified in preceding steps.  
6. Select the Outbound path setup check box to route outbound email across the  
Internet using MX records.  
7. Under LDAP Configuration, enter a hostname or IP address into the LDAP server  
name field.  
This is often your Exchange server or email server.  
8. Select the type of LDAP server from the LDAP server type drop-down list.  
Page 20  
9. Enter a valid LDAP login name and password into the Login name and Password  
fields. Click What is this? for more information.  
10. Click Test LDAP Login and Test LDAP Query to verify your settings.  
11. Enter one or more NetBIOS domain name in the NetBIOS domain names field.  
Click What is this? for more information.  
12. Under Message Management, specify how junk mail will be handled by selecting  
one of the following:  
Quarantine junk - sends junk mail to the user’s junk box  
Deliver all messages to users - does not separate junk mail from good email  
13. Under Junk Box Summary, to send daily summary messages about junk mail caught  
by SonicWALL Email Security, select Send daily summaries.  
14. To allow users to preview their junk mail messages with unjunking them, select Users  
can preview their own quarantined junk mail.  
Summaries will contain a preview link for each junk email.  
15. Type the URL where users can view their email junk boxes in the URL for user view  
field. Click Test this Link to verify connectivity.  
16. Under Updates, click Test Connectivity to SonicWALL to test your connection to  
mysonicwall.com for automated software updates.  
17. Click Apply Changes.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 21  
5
Verification and Further Configuration  
This section contains the following subsections:  
“Routing Mail to Your SonicWALL Email Security Appliance” on page 22  
“Verifying Mail from the Internet Through Your SonicWALL Email Security Appliance”  
on page 23  
“Configuring Outbound Mail Filtering” on page 24  
Routing Mail to Your SonicWALL Email Security Appliance  
In order for your SonicWALL Email Security appliance to start filtering and monitoring  
mail, you must re-route mail traffic through your SonicWALL Email Security appliance.  
Mail traffic must pass from the Internet to the appliance, and then the appliance sends  
the good mail on to your mail server.  
You have two choices to route mail traffic to your SonicWALL Email Security appliance  
instead of to your mail server:  
Change the MX record in your DNS server to resolve to the IP address of your  
SonicWALL Email Security appliance. You may have to work with your ISP to  
change this record.  
Create a rule in your firewall or router to route all port 25 (SMTP mail) traffic to your  
SonicWALL Email Security appliance. Refer to your firewall or router documentation  
for instructions on creating rules to route traffic.  
Page 22  
   
Verifying Mail from the Internet Through Your SonicWALL Email  
Security Appliance  
1. Go to an external mail account, for example Yahoo mail or GMail.  
2. Create a new email message:  
To:  
An email address where you receive email that is on the mail  
server for which you have configured the SonicWALL Email  
Security appliance.  
Subject:  
Body:  
SonicWALL Email Security Verification Message  
SonicWALL Email Security Verification Message  
3. Send the message.  
4. In the SonicWALL Email Security appliance administrative interface, click the  
Auditing button on the top.  
5. Check the Inbound auditing reports to make sure the email appears as Delivered.  
6. Check the mail account you sent the message to. If you received the message, you  
have correctly configured your SonicWALL Email Security appliance.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 23  
 
Configuring Outbound Mail Filtering  
You can have your SonicWALL Email Security appliance filter outbound mail from your  
mail server to the Internet. To configure outbound mail filtering, you configure both your  
mail server and your SonicWALL Email Security appliance for the outbound mail path.  
Configure the outbound mail destination of your mail server to point to the IP address or  
host name of your SonicWALL Email Security appliance. This is typically done by  
configuring a Smart Host on your mail server.  
The configuration steps for Exchange Server 2003 are provided here. See the  
documentation on your mail server for specific instructions.  
1. In the Exchange System Manager, navigate to Servers > [servername] >  
Protocols > SMTP > Default SMTP Virtual Server (or active server instance).  
2. Right-click Default SMTP Virtual Server, and select Properties.  
Page 24  
 
3. Browse to the Delivery tab, and click the Advanced button.  
4. In the Smart Host field, enter the FQDN on your SonicWALL Email Security  
appliance (such as, esa.example.com). Note: The Exchange Server must be able to  
resolve this host name.  
5. Click OK.  
On your SonicWALL Email Security appliance, in the Server Configuration > Network  
Architecture page, configure a separate, outbound path to handle the outbound email  
flow at the appliance (if not already configured).  
Configure the path to use the MTA (MX routing or SmartHost) under Destination of  
Path.  
You need to configure something unique between the inbound and outbound path to  
distinguish inbound from outbound mail flow. A very simple way to do this is to have them  
listen on different ports or enter the IP address of the Exchange Server as the Source IP  
Contacting Path on the outbound path.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 25  
Example  
Given this:  
10.100.0.10: Exchange Server (exch1.example.com)  
10.100.0.100: SonicWALL Email Security appliance (esa.example.com)  
You might have two paths that look like this:  
Source IP  
Inbound Any  
Outbound 10.100.0.10 Any:25  
Listen On Destination  
Any:25 (proxy) exch1.example.com:25  
MX  
In this scenario, any message that arrives at the SonicWALL Email Security appliance  
from 10.100.0.10 will be treated as an outbound message, handed off to the MTA  
component in the system, which will deliver the message via MX-lookup on the domain  
in the TO field. Messages that arrive at the SonicWALL Email Security appliance from  
any other IP address will be treated as an Inbound message, and delivered directly to  
the Exchange server. The SonicWALL Email Security appliance always gives preference  
to specific matches (for example an exact IP address match takes precedence over  
“Any”).  
Another example using port numbers to distinguish which path a message should take:  
Source IP Listen On Destination  
Inbound Any  
Outbound Any  
Any:25  
Any:2525 MX  
(proxy) exch1.example.com:25  
Another alternative would be to assign your SonicWALL Email Security appliance  
multiple IP addresses, and have it listen on one for inbound and one for outbound.  
In all of the above cases, the admin will configure Exchange to deliver outbound email to  
the IP address and port number where the SonicWALL Email Security appliance is  
listening for outbound mail.  
To test your SonicWALL Email Security appliance, click the Auditing button at the top of  
the SonicWALL Email Security appliance user interface and search for your sent email to  
verify it has been sent and received.  
Page 26  
Troubleshooting  
This section contains the following subsection:  
Configuring a Static IP Address  
Configuring a Static IP Address  
Complete the following section based on your operating system in order to configure your  
management computer with a static IP address:  
Windows XP  
1. From the Start menu, highlight Connect To and then select Show All Connections.  
2. Open the Local Area Connection Properties window.  
3. Double-click Internet Protocol (TCP/IP) to open the Internet Protocol (TCP/IP)  
Properties window.  
4. Select Use the following IP address and type 192.168.168.50 in the IP address  
field.  
5. Type 255.255.255.0 in the Subnet Mask field.  
6. Click OK for the settings to take effect.  
Windows 2000  
1. From your Windows Start menu, select Settings.  
2. Open Network and Dial-up Connections.  
3. Click Properties.  
4. Highlight Internet Protocol (TCP/IP) and click Properties.  
5. Select Use the following IP address and type 192.168.168.50 in the IP address  
field.  
6. Type 255.255.255.0 in the Subnet Mask field.  
7. Click OK for the settings to take effect.  
Windows NT  
1. From the Start menu, highlight Settings and then select Control Panel.  
2. Open Network.  
3. Double-click TCP/IP in the TCP/IP Properties window.  
4. Select Specify an IP Address and type 192.168.168.50 in the IP address field.  
5. Type 255.255.255.0 in the Subnet Mask field.  
6. Click OK, and then click OK again.  
7. Restart the computer for the changes to take effect.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 27  
   
Regulatory Statement and Safety Instructions  
Regulatory Model/Type  
1RK10-04D  
Product Name  
Email Security 8000  
This product hardware based on IBM xSeries 336 Type 8837, Model 15U. Refer to safety  
documentation in this manual and to the complete IBM Safety and EMC information on  
the SonicWALL Resource CD included with this product.  
Additional language safety and EMC information can be found on the SonicWALL  
Resource CD included with this product.  
Safety  
Page 28  
SonicWALL Email Security 8000 Getting Started Guide  
Page 29  
Page 30  
For additional safety and regulatory information, refer to the  
IBM documentation located on the SonicWALL Resource CD  
included with this product.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 31  
ꢀꢁꢂ  
Rack Installation Instructions  
Review the documentation that comes with your rack cabinet for safety and cabling information. Before  
installing your server in a rack cabinet, review the following guidelines:  
v
Make sure that the room air temperature is below 35°C (95°F).  
Do not block any air vents; usually, 15 cm (6 in.) of air space in the rear and 5 cm (2 in.) in the front  
provides proper airflow.  
v
v
v
v
v
v
v
v
Plan the device installation starting at the bottom of the rack cabinet.  
Install the heaviest device in the bottom of the rack cabinet.  
Do not extend more than one device out of the rack cabinet at the same time.  
Remove the rack doors and side panels to provide easier access during installation.  
Connect the server to a properly grounded outlet.  
Do not overload the power outlet when installing multiple devices in the rack cabinet.  
The slide rails in this kit come preset to the correct length for installation in an IBM rack cabinet, and  
they are adjustable for other rack cabinets.  
v
The slide rails are marked (RIGHT/FRONT and LEFT/FRONT) for proper placement on the  
rack-cabinet flanges.  
This symbol identifies a Caution statement. Always read the information that accompanies this symbol  
before you proceed with the installation.  
Safety Information, Statement 4  
Use safe practices when lifting.  
32 kg (70.5 lb)  
55 kg (121.2 lb)  
18 kg (39.7 lb)  
Rack Safety Information, Statement 6  
Do not place any objects on top of a  
rack-mounted device unless that rack-mounted  
device is intended for use as a shelf.  
This server does not require any tools for the installation procedure unless you are shipping the server in  
the rack cabinet. If you are shipping the server in the rack cabinet, you need a Phillips screwdriver. The  
following illustration shows the items that you need for installing the server in a rack cabinet. If any  
items are missing or damaged, contact your place of purchase.  
Page 32  
2
1
Pins extended through:  
• Rack-mount flange  
• Rail-mount flange  
Pins not extended through:  
• Rack-mount flange  
• Rail-mount flange  
Slide the pins away from the rail-mount flange:  
Attach the rear rail-adjustment bracket to the rack:  
Press behind the slide-rail release latch ꢀ1ꢁ and  
hold it to prevent the rail from sliding back. Press  
the tab ꢀ2ꢁ away from the rail. Press the tab ꢀ3ꢁ  
back, and slide the rear rack-bracket pins away  
from the rail-mount flangeꢀ4ꢁ. Slide the pins back  
until the bracket stays in an open position.  
Place the rack-mount flange ꢀ1ꢁ between the  
rail-mount flange and the rack-bracket pins. Press  
the tab ꢀ2ꢁ; the rack-bracket pins snap into place,  
sliding through the rack-mount flangeꢀ1ꢁ and  
rail-mount flange. Lift the slide-rail release latch  
ꢀ3ꢁ, and then slide the front rail toward the front of  
the rack.  
Attention: Do not remove tab ꢀ5ꢁunless you are  
installing the rails on a non IBM rail-mount flange  
with a thickness greater than 3.175 mm (0.125 in.).  
If you remove tab ꢀ5ꢁ, you must insert an M6 screw  
through the bottom hole of the rail-mount flange  
ꢀ4ꢁ on all four flanges of the rack.  
Attention: Make sure that the rail is securely  
clamped against the rack-mount flange.  
SonicWALL Email Security 8000 Getting Started Guide  
Page 33  
Pins extended through:  
• Rack-mount flange  
• Rail-mount flange  
4
3
Server  
Pins not extended through:  
• Rack-mount flange  
• Rail-mount flange  
Rail-lock  
pin  
Side release  
latch  
Attach the front rail bracket to the rack:  
Insert the server into the rack cabinet:  
Press the tab ꢀ2ꢁ away from the rail. Slide the front Align the server on the slide rails and push the  
rack-bracket pins ꢀ1ꢁ away from the rail-mount  
flangeꢀ3ꢁ until the front rail bracket stays open.  
Place the rack-mount flange ꢀ4ꢁbetween the front  
server into the rack cabinet. If the rail-lock pins are  
extended out, pull the side release latches toward  
you, which lifts up the rail-lock pins. Push the  
rack-bracket pins ꢀ1ꢁand the rail-mount flangeꢀ3ꢁ. server into the rack the remainder of the way.  
Press the tab ꢀ2ꢁaway from the rail. The pins snap  
forward and extend through the rack-mount flange  
and the rail-mount flange.  
Attention: Make sure that the rail is securely  
clamped against the rack-mount flange.  
6
Snap latch  
Install the cable-management arm:  
Connect the cables and secure the  
cable-management arm to the rack:  
Insert the cable-management arm into the five slots  
in the rear of the server. When the  
Pull the cable-management arm away from the  
cable-management arm is inside all five slots, slide server, and connect the cables to the server. Route  
the cable-management arm to the left by pulling the the cables through the cable-management arm.  
locking cam back, away from the server.  
Move the cable-management arm toward the rail on  
the right side, and snap the latch onto the rail.  
Page 34  
8
7
Extend the cable-management arm and fasten the  
cables:  
Secure the server to the rack:  
Before you transport the rack cabinet to another  
location with the server installed, you must secure  
the server to the rack. If necessary, disconnect the  
cables from the rear of the server; then, slide the  
server out of the rack 150 mm (6 in.) and insert the  
M6 screws in each slide rail. Then, secure the server  
to the rack cabinet with the M6 screws and  
reconnect the cables.  
Attention: Make sure that you route Fibre  
Channel cables through the tab ꢀ1ꢁ, to ensure  
proper bend radius and prevent damage to these  
cables.  
Extend the cable-management arm by sliding the  
server toward the front of the rack. The rail-lock  
pins stop the server halfway along the rack. Secure  
the cables by using the straps that are attached to  
the cable-management arm.  
Slide the server back into the rack cabinet.  
To remove the server from the rack, reverse these instructions. Store this information with your server  
documentation for future use.  
First Edition (July 2004)  
Printed in the U.S.A.  
IBM is a trademark of the IBM Corporation in the United States, other countries, or both.  
© Copyright International Business Machines Corporation 2004. All rights reserved.  
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract  
with IBM Corp.  
(1P) P/N: 25K9195  
SonicWALL Email Security 8000 Getting Started Guide  
Page 35  
Copyright Notice  
© 2007 SonicWALL, Inc.  
All rights reserved.  
Under the copyright laws, this manual or the software described within, cannot be  
copied, in whole or part, without the written consent of the manufacturer, except in the  
normal use of the software to make a backup copy. The same proprietary and copyright  
notices must be affixed to any permitted copies as were affixed to the original. This  
exception does not allow copies to be made for others, whether or not sold, but all of the  
material purchased (with all backup copies) can be sold, given, or loaned to another  
person. Under the law, copying includes translating into another language or format.  
Specifications and descriptions subject to change without notice.  
Page 36  
Trademarks  
SonicWALL is a registered trademark of SonicWALL, Inc.  
Microsoft Windows 98, Windows NT, Windows 2000, Windows XP, Windows Server  
2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of  
Microsoft Corporation.  
Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of  
Adobe Systems Incorporated in the U.S. and/or other countries.  
Java is a trademark or registered trademark of Sun Microsystems, Inc. om the U.S. or  
other countries.  
Apache Tomcat is a trademark of Apache Software Foundation.  
Firebird is a registered trademark of the Firebird Foundation, Inc.  
Other product and company names mentioned herein may be trademarks and/or  
registered trademarks of their respective companies and are the sole property of their  
respective manufacturers.  
SonicWALL GPL Source Code  
GNU General Public License (GPL)  
SonicWALL will provide a machine-readable copy of the GPL open source on a CD.  
To obtain a complete machine-readable copy, please send your written request, along  
with a certified check or money order in the amount of US $25.00 payable to  
“SonicWALL, Inc.” to:  
General Public License Source Code Request  
SonicWALL, Inc. Attn: Jennifer Anderson  
1143 Borregas Ave.  
Sunnyvale, CA 94089  
SonicWALL Email Security 8000 Getting Started Guide  
Page 37  
SonicWALL, Inc.  
1143 Borregas Avenue  
Sunnyvale CA 94089-1306  
T +1 408.745.9600  
F +1 408.745.9300  
PN: 232-001160-00  
©2007 SonicWALL, Inc. is a registered trademark of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.  
Speciꢀcations and descriptions subject to change without notice.  

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