HP ELITEDESK 705 G2 SFF User Manual

Hardware Reference Guide  
HP EliteDesk 705 G2 SFF Business PC  
About This Book  
This guide provides basic information for upgrading the HP EliteDesk Business PC.  
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm  
or loss of life.  
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to  
equipment or loss of information.  
NOTE: Text set off in this manner provides important supplemental information.  
iii  
iv  
About This Book  
Table of contents  
2 Hardware upgrades ....................................................................................................................................... 5  
v
Appendix B Electrostatic discharge .................................................................................................................. 48  
Appendix C Computer operating guidelines, routine care and shipping preparation ............................................. 49  
Appendix D Accessibility ................................................................................................................................. 51  
Index ............................................................................................................................................................. 52  
vi  
1 Product features  
Standard configuration features  
Features may vary depending on the model. For support assistance and to learn more about the hardware  
and software installed on your computer model, run the HP Support Assistant utility.  
NOTE: This computer model can be used in a tower orientation or a desktop orientation.  
Standard configuration features  
1
   
Front panel components  
Drive configuration may vary by model. Some models have a bezel blank covering the slim optical drive bay.  
1
2
3
4
5
Slim Optical Drive (optional)  
USB 2.0 Charging (powered) Port (black)  
USB 2.0 Port (black)  
6
7
8
9
Headphone Connector  
Dual-State Power Button  
Hard Drive Activity Light  
SD Card Reader (optional)  
USB 3.0 Ports (blue)  
Microphone/Headphone Connector  
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want  
to use the connector for a microphone line-In device or a headphone. You can reconfigure the connector at any time by  
double-clicking the Audio Manager icon in the Windows taskbar.  
NOTE: The USB 2.0 Charging Port also provides current to charge a device such as a Smart Phone. The charging current is  
available whenever the power cord is plugged into the system, even when the system is off.  
NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the  
computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.  
2
Chapter 1 Product features  
 
Rear panel components  
1
PS/2 Mouse Connector (green)  
7
PS/2 Keyboard Connector (purple)  
2
3
Serial Connector  
8
9
DisplayPort Monitor Connectors  
VGA Monitor Connector  
RJ-45 Network Connector  
4
USB 2.0 Ports with Wake from S4/S5 feature  
(black)  
10  
USB 3.0 Ports (blue)  
USB 2.0 Ports (black)  
5
6
Line-In Audio Connector (blue)  
Power Cord Connector  
11  
12  
Line-Out Connector for powered audio  
devices (green)  
NOTE: An optional second serial port and an optional parallel port are available from HP.  
If using a USB keyboard, HP recommends connecting the keyboard to one of the USB 2.0 ports with the wake from S4/S5  
feature. The wake from S4/S5 feature is also supported on the PS/2 connectors if enabled in BIOS F10 Setup.  
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the  
connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Audio  
Manager icon in the Windows taskbar.  
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the  
integrated graphics on the system board may be used at the same time. However, for such a configuration, only the display  
connected to the discrete graphics card will display POST messages.  
The system board graphics can be disabled by changing settings in Computer Setup.  
Rear panel components  
3
 
Serial number location  
Each computer has a unique serial number and a product ID number that are located on the exterior of the  
computer. Keep these numbers available for use when contacting customer service for assistance.  
4
Chapter 1 Product features  
 
2 Hardware upgrades  
Serviceability features  
The computer includes features that make it easy to upgrade and service. A Torx T15 or flathead screwdriver  
is needed for some of the installation procedures described in this chapter.  
Warnings and cautions  
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and  
warnings in this guide.  
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:  
Disconnect the power cord from the wall outlet and allow the internal system components to cool before  
touching.  
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)  
receptacles.  
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.  
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup,  
posture, and health and work habits for computer users, and provides important electrical and mechanical  
safety information. This guide is located on the Web at http://www.hp.com/ergo.  
WARNING! Energized and moving parts inside.  
Disconnect power to the equipment before removing the enclosure.  
Replace and secure the enclosure before re-energizing the equipment.  
CAUTION: Static electricity can damage the electrical components of the computer or optional equipment.  
Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a  
grounded metal object. See Electrostatic discharge on page 48 for more information.  
When the computer is plugged into an AC power source, voltage is always applied to the system board. You  
must disconnect the power cord from the power source before opening the computer to prevent damage to  
internal components.  
Serviceability features  
5
       
Removing the computer access panel  
To access internal components, you must remove the access panel:  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.  
6. Pull up the access panel handle (1), and then lift the panel off the computer (2).  
6
Chapter 2 Hardware upgrades  
 
Replacing the computer access panel  
Slide the tabs on the front end of the access panel under the lip on the front of the chassis (1), and then press  
the back end of the access panel onto the chassis so that it locks into place (2).  
Replacing the computer access panel  
7
 
Removing the front bezel  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.  
6. Remove the computer access panel.  
7. Lift up the three tabs on the side of the bezel (1), and then rotate the bezel off the chassis (2).  
8
Chapter 2 Hardware upgrades  
 
Removing a slim optical drive bezel blank  
On some models, there is a bezel blank covering the slim optical drive bay. Remove the bezel blank before  
installing an optical drive. To remove the bezel blank:  
1. Remove the computer access panel and front bezel.  
2. To remove the slim optical drive bezel blank, press inward on the three retaining tabs that hold the  
bezel blank in place (1), and then rotate the bezel blank off the front bezel (2).  
Removing a slim optical drive bezel blank  
9
 
Replacing the front bezel  
Insert the four hooks on the bottom side of the bezel into the rectangular holes on the chassis (1), and then  
rotate the top side of the bezel onto the chassis (2) and snap it into place.  
10 Chapter 2 Hardware upgrades  
 
Changing from desktop to tower configuration  
The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be  
purchased from HP.  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. Orient the computer so that its right side is facing down and place the computer in the optional stand.  
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower  
stand.  
6. Reconnect the power cord and any external devices, and then turn on the computer.  
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear  
and free of obstructions.  
7. Lock any security devices that were disengaged when the access panel was removed.  
Changing from desktop to tower configuration 11  
 
System board connections  
Refer to the following illustration and table to identify the system board connectors for your model.  
No.  
System Board Connector  
System Board Label  
Color  
Component  
1
PCI Express x16 Gen 2  
downshifted to a x4  
X4PCIEXP  
white  
Expansion Card  
2
PCI Express x1 Gen 2  
PCI Express x1 Gen 2  
PCI Express x16 Gen 3  
Serial Port  
X1PCIEXP2  
X1PCIEXP1  
X16PCIEXP  
COMB  
black  
black  
black  
black  
white  
black  
white  
black  
light blue  
Expansion Card  
3
Expansion Card  
4
Expansion Card  
5
Optional Second Serial Port  
Memory Module  
Memory Module  
Memory Module  
Memory Module  
6
DIMM4 (Channel A)  
DIMM3 (Channel A)  
DIMM2 (Channel B)  
DIMM1 (Channel B)  
SATA 3.0  
DIMM4  
7
DIMM3  
8
DIMM2  
9
DIMM1  
10  
SATA2  
Any SATA Device other than the  
Primary Hard Drive  
11  
SATA 3.0  
SATA1  
light blue  
Any SATA Device other than the  
Primary Hard Drive  
12  
13  
SATA 3.0  
Battery  
SATA0  
BAT  
dark blue  
black  
Primary Hard Drive  
Battery  
12 Chapter 2 Hardware upgrades  
 
Installing additional memory  
The computer comes with low power double data rate 3 synchronous dynamic random access memory  
(DDR3L-SDRAM) dual inline memory modules (DIMMs). It also supports standard DDR3-SDRAM DIMMS.  
DIMMs  
The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These  
memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory  
support, you can populate the system board with up to 32-GB of memory configured in a high-performing  
dual channel mode.  
DDR3/DDR3L-SDRAM DIMMs  
For proper system operation, the DIMMs must be:  
industry-standard 240-pin  
unbuffered non-ECC PC3-12800 DDR3/DDR3L-1600 MHz-compliant  
1.5 volt DDR3-SDRAM DIMMs or 1.35 volt DDR3L-SDRAM (Low Power) DIMMs  
The DIMMs must also:  
support CAS latency 11 DDR3/DDR3L 1600 MHz (11-11-11 timing)  
contain the mandatory JEDEC SPD information  
In addition, the computer supports:  
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies  
single-sided and double-sided DIMMs  
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported  
NOTE: The system will not operate properly if you install unsupported DIMMs.  
Populating DIMM sockets  
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled  
DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel B. Sockets DIMM3  
and DIMM4 operate in memory channel A.  
The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending  
on how the DIMMs are installed.  
NOTE: Single channel and unbalanced dual channel memory configurations will result in inferior graphics  
performance.  
The system will operate in single channel mode if the DIMM sockets are populated in one channel only.  
The system will operate in a higher-performing dual channel mode if the total memory capacity of the  
DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology  
and device width can vary between the channels. For example, if Channel A is populated with two 1-GB  
DIMMs and Channel B is populated with one 2-GB DIMM, the system will operate in dual channel mode.  
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not equal  
to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the  
least amount of memory describes the total amount of memory assigned to dual channel and the  
remainder is assigned to single channel. For optimal speed, the channels should be balanced so that the  
Installing additional memory 13  
           
largest amount of memory is spread between the two channels. If one channel will have more memory  
than the other, the larger amount should be assigned to Channel A. For example, if you are populating  
the sockets with one 2-GB DIMM, and three 1-GB DIMMs, Channel A should be populated with the 2-GB  
DIMM and one 1-GB DIMM, and Channel B should be populated with the other two 1-GB DIMMs. With this  
configuration, 4-GB will run as dual channel and 1-GB will run as single channel.  
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.  
Installing DIMMs  
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain  
before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to  
the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing  
memory modules while voltage is present may cause irreparable damage to the memory modules or system  
board.  
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important  
to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting  
from having incompatible metals in contact with each other.  
Static electricity can damage the electronic components of the computer or optional cards. Before beginning  
these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal  
object. For more information, refer to Electrostatic discharge on page 48.  
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the  
module.  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to  
drain before adding or removing memory modules. Regardless of the power-on state, voltage is always  
supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or  
removing memory modules while voltage is present may cause irreparable damage to the memory  
modules or system board.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components  
to cool before touching.  
14 Chapter 2 Hardware upgrades  
 
7. Open both latches of the memory module socket (1), and insert the memory module into the socket (2).  
NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab  
on the memory socket.  
Populate the black DIMM sockets before the white DIMM sockets.  
For maximum performance, populate the sockets so that the memory capacity is spread as equally as  
possible between Channel A and Channel B. Refer to Populating DIMM sockets on page 13 for more  
information.  
8. Push the module down into the socket, ensuring that the module is fully inserted and properly seated.  
Make sure the latches are in the closed position (3).  
9. Repeat steps 7 and 8 to install any additional modules.  
10. Replace the computer access panel.  
11. If the computer was on a stand, replace the stand.  
12. Reconnect the power cord and any external devices, and then turn on the computer.  
13. Lock any security devices that were disengaged when the access panel was removed.  
The computer should automatically recognize the additional memory the next time you turn on the  
computer.  
Installing additional memory 15  
Removing or installing an expansion card  
The computer has two PCI Express x1 expansion sockets, one PCI Express x16 expansion socket, and one PCI  
Express x16 expansion socket that is downshifted to a x4 socket.  
NOTE: The PCI Express sockets support only low profile cards.  
You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 socket.  
For dual graphics card configurations, the first (primary) card must be installed in the PCI Express x16 socket  
that is NOT downshifted to a x4.  
To remove, replace, or add an expansion card:  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Locate the correct vacant expansion socket on the system board and the corresponding expansion slot  
on the back of the computer chassis.  
8. Release the slot cover retention latch that secures the slot covers by lifting the tab on the latch and  
rotating the latch to the open position.  
9. Before installing an expansion card, remove the expansion slot cover or the existing expansion card.  
NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to  
the expansion card.  
16 Chapter 2 Hardware upgrades  
 
a. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot  
cover on the back of the chassis. Pull the slot cover straight up then away from the inside of the  
chassis.  
b. If you are removing a PCI Express x1 card, hold the card at each end, and carefully rock it back and  
forth until the connectors pull free from the socket. Pull the expansion card straight up from the  
socket (1) then away from the inside of the chassis to release it from the chassis frame (2). Be sure  
not to scrape the card against the other components.  
Removing or installing an expansion card 17  
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion  
socket away from the card and carefully rock the card back and forth until the connectors pull free  
from the socket. Pull the expansion card straight up from the socket then away from the inside of  
the chassis to release it from the chassis frame. Be sure not to scrape the card against the other  
components.  
10. Store the removed card in anti-static packaging.  
11. If you are not installing a new expansion card, install an expansion slot cover to close the open slot.  
CAUTION: After removing an expansion card, you must replace it with a new card or expansion slot  
cover for proper cooling of internal components during operation.  
18 Chapter 2 Hardware upgrades  
12. To install a new expansion card, hold the card just above the expansion socket on the system board  
then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with the  
open slot on the rear of the chassis. Press the card straight down into the expansion socket on the  
system board (2).  
NOTE: When installing an expansion card, press firmly on the card so that the whole connector seats  
properly in the expansion card socket.  
13. Rotate the slot cover retention latch back in place to secure the expansion card.  
14. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if  
needed.  
15. Replace the computer access panel.  
16. If the computer was on a stand, replace the stand.  
17. Reconnect the power cord and any external devices, and then turn on the computer.  
Removing or installing an expansion card 19  
18. Lock any security devices that were disengaged when the access panel was removed.  
19. Reconfigure the computer, if necessary.  
Drive positions  
1
9.5mm slim optical drive bay  
2
3
4
3.5-inch primary hard drive bay  
3.5-inch secondary hard drive bay  
2.5-inch hard drive bay  
NOTE: The drive configuration on your computer may be different than the drive  
configuration shown above.  
To verify the type and size of the storage devices installed in the computer, run Computer Setup.  
20 Chapter 2 Hardware upgrades  
   
Installing and removing drives  
When installing drives, follow these guidelines:  
The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector  
on the system board labeled SATA0.  
Connect secondary hard drives and optical drives to one of the light blue SATA connectors on the  
system board (labeled SATA1 and SATA2).  
HP has provided extra 6-32 hard drive mounting screws installed on the top of the hard drive cage (1)  
for installing a hard drive into the 3.5-inch secondary hard drive bay. If you are replacing a hard drive,  
remove the mounting screws from the old drive and install them in the new drive.  
NOTE: You can also use one of the extra mounting screws to secure the front bezel (see Front bezel  
security on page 44 for more information).  
CAUTION: To prevent loss of work and damage to the computer or drive:  
If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and  
unplug the power cord. Do not remove a drive while the computer is on or in standby mode.  
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid  
touching the connector. For more information about preventing electrostatic damage, refer to Electrostatic  
Handle a drive carefully; do not drop it.  
Do not use excessive force when inserting a drive.  
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as  
monitors or speakers.  
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and label the  
package “Fragile: Handle With Care.”  
Installing and removing drives 21  
 
Removing a 9.5mm slim optical drive  
CAUTION: All removable media should be taken out of a drive before removing the drive from the  
computer.  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Disconnect the power cable (1) and data cable (2) from the rear of the optical drive, push the green  
release latch on the right rear side of the drive toward the center of the drive (3), and then slide the  
drive forward and out of the bay through the front bezel (4).  
CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to avoid  
damaging the cable.  
22 Chapter 2 Hardware upgrades  
 
Installing a 9.5mm slim optical drive  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Remove the front bezel if you are installing a drive in a bay covered by a bezel blank, then remove the  
bezel blank. See Removing a slim optical drive bezel blank on page 9 for more information.  
8. Align the small pin on the release latch with the small hole on the side of the drive and press the latch  
firmly onto the drive.  
Installing and removing drives 23  
 
9. Slide the optical drive through the front of the chassis all the way into the bay so that it locks in place  
(1), and then connect the power cable (2) and data cable (3) to the rear of the drive.  
10. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system  
board.  
NOTE: Refer to System board connections on page 12 for an illustration of the system board drive  
connectors.  
11. Replace the front bezel if it was removed.  
12. Replace the computer access panel.  
13. If the computer was on a stand, replace the stand.  
14. Reconnect the power cord and any external devices, and then turn on the computer.  
15. Lock any security devices that were disengaged when the access panel was removed.  
24 Chapter 2 Hardware upgrades  
Removing and replacing a primary 3.5-inch hard drive  
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that  
you can transfer the data to the new hard drive.  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Disconnect the power cable (1) and data cable (2) from the back of the hard drive.  
Installing and removing drives 25  
 
8. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out,  
slide the drive back until it stops, and then lift the drive up and out of the bay (2).  
9. To install a hard drive, you must transfer the mounting screws from the old hard drive to the new hard  
drive.  
26 Chapter 2 Hardware upgrades  
10. Align the mounting screws with the slots on the chassis drive cage, press the hard drive down into the  
bay, and then slide it forward until it stops and locks in place.  
11. Connect the power cable (1) and data cable (2) to the back of the hard drive.  
NOTE: The data cable for the primary hard drive must be connected to the dark blue connector on the  
system board labeled SATA0 to avoid any hard drive performance problems.  
12. Replace the computer access panel.  
13. If the computer was on a stand, replace the stand.  
14. Reconnect the power cord and any external devices, and then turn on the computer.  
15. Lock any security devices that were disengaged when the access panel was removed.  
Installing and removing drives 27  
Removing a secondary 3.5-inch hard drive  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Rotate the drive cage to its upright position.  
28 Chapter 2 Hardware upgrades  
 
8. Disconnect the power cable (1) and data cable (2) from the rear of the hard drive. Press the latch on the  
side of the drive cage (3), and then slide the drive out of the drive bay (4).  
9. If you are installing a new drive, refer to Installing a secondary 3.5-inch hard drive on page 30. If you  
are not installing a new drive, rotate the drive cage down and replace the access panel.  
Installing and removing drives 29  
Installing a secondary 3.5-inch hard drive  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Install four silver 6-32 mounting screws on the sides of the drive (two on each side).  
NOTE: HP has supplied four extra silver 6-32 mounting screws installed on the chassis next to the  
primary 3.5-inch hard drive bay. Refer to Installing and removing drives on page 21 for an illustration of  
the location of the extra mounting screws.  
When replacing a drive, transfer the four mounting screws from the old drive to the new drive.  
30 Chapter 2 Hardware upgrades  
 
8. Rotate the drive cage to its upright position.  
9. Slide the drive into the drive bay (1), and then connect the power cable (2) and data cable (3) to the rear  
of the hard drive.  
NOTE: If the drive is a secondary hard drive, connect the other end of data cable to one of the light  
blue SATA connectors on the system board. If the drive is the primary hard drive, connect the other end  
of the data cable to the dark blue SATA connector on the system board.  
Installing and removing drives 31  
10. Rotate the drive cage back down to its normal position.  
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.  
11. Replace the computer access panel.  
12. If the computer was on a stand, replace the stand.  
13. Reconnect the power cord and any external devices, and then turn on the computer.  
14. Lock any security devices that were disengaged when the access panel was removed.  
32 Chapter 2 Hardware upgrades  
Removing a 2.5-inch hard drive  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Rotate the drive cage to its upright position.  
Installing and removing drives 33  
 
8. Disconnect the power cable (1) and data cable (2) from the back of the hard drive.  
9. Pull outward on the release lever at the rear of the drive (1) then slide the drive back until it stops and  
pull it down and out of the drive bay (2).  
10. If you are installing a new drive, refer to Installing a 2.5-inch hard drive on page 35. If you are not  
installing a new drive, rotate the drive cage down and replace the access panel.  
34 Chapter 2 Hardware upgrades  
Installing a 2.5-inch hard drive  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. Install four black and blue M3 isolation mounting guide screws (two on each side of the drive).  
NOTE: M3 metric isolation mounting guide screws can be purchased from HP.  
When replacing a drive, transfer the four mounting screws from the old drive to the new drive.  
8. Rotate the drive cage to its upright position.  
Installing and removing drives 35  
 
9. Align the mounting screws on the drive with the J-slots on the sides of the drive bay. Press the drive up  
into the drive bay then slide it forward until it locks in place.  
10. Connect the power cable (1) and data cable (2) to the back of the hard drive.  
NOTE: If the 2.5-inch hard drive is the primary drive, connect the other end of the data cable to the  
dark blue SATA connector on the system board labeled SATA0 . If it is a secondary hard drive, connect  
the other end of the data cable to one of the light blue SATA connectors on the system board.  
36 Chapter 2 Hardware upgrades  
11. Rotate the drive cage back down to its normal position.  
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.  
12. Replace the computer access panel.  
13. If the computer was on a stand, replace the stand.  
14. Reconnect the power cord and any external devices, and then turn on the computer.  
15. Lock any security devices that were disengaged when the access panel was removed.  
Installing and removing drives 37  
Installing a security lock  
The security locks displayed below and on the following pages can be used to secure the computer.  
Cable lock  
Padlock  
38 Chapter 2 Hardware upgrades  
         
HP Business PC Security Lock V2  
1. Attach the security cable fastener to a desktop using the appropriate screws for your environment  
(screws not provided) (1), and then snap the cover onto the base of the cable fastener (2).  
2. Loop the security cable around a stationary object.  
Installing a security lock 39  
 
3. Slide the security cable through the security cable fastener.  
4. Pull the two scissor hands of the monitor lock apart and insert the lock into the security slot on the rear  
of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the  
cable guide through the center of the monitor lock (3).  
40 Chapter 2 Hardware upgrades  
5. Slide the security cable through the security guide installed on the monitor.  
6. Attach the accessory cable fastener to a desktop using the appropriate screw for your environment  
(screw not provided) (1), and then place the accessory cables into the base of the fastener (2).  
Installing a security lock 41  
7. Slide the security cable through the holes in the accessory cable fastener.  
8. Screw the lock to the chassis using the screw provided (1). Insert the plug end of the security cable into  
the lock (2) and push the button in (3) to engage the lock. Use the key provided to disengage the lock.  
42 Chapter 2 Hardware upgrades  
9. When you have completed all steps, all of the devices at your workstation will be secured.  
Installing a security lock 43  
Front bezel security  
The front bezel can be locked in place by installing a security screw provided by HP. To install the security  
screw:  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. If the computer is on a stand, remove the computer from the stand.  
6. Remove the computer access panel.  
7. If you do not have a 6-32 standard screw, remove one of the four silver 6-32 standard screws located  
on top of the drive cage. Refer to Installing and removing drives on page 21 for an illustration of the  
6-32 standard screw locations.  
8. Install the 6-32 security screw through the middle front bezel release tab to secure the front bezel in  
place.  
9. Replace the computer access panel.  
10. If the computer was on a stand, replace the stand.  
11. Reconnect the power cord and any external devices, and then turn on the computer.  
12. Lock any security devices that were disengaged when the access panel was removed.  
44 Chapter 2 Hardware upgrades  
 
A Battery replacement  
The battery that comes with the computer provides power to the real-time clock. When replacing the battery,  
use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-  
volt lithium coin cell battery.  
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and  
burns if the battery is not handled properly. To reduce the risk of personal injury:  
Do not attempt to recharge the battery.  
Do not expose to temperatures higher than 60°C (140°F).  
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.  
Replace the battery only with the HP spare designated for this product.  
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When the  
battery is removed or replaced, the CMOS settings will be cleared.  
Static electricity can damage the electronic components of the computer or optional equipment. Before  
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a  
grounded metal object.  
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall  
socket. The lithium battery is only used when the computer is NOT connected to AC power.  
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable  
batteries. For more information about recycling programs, go to http://www.hp.com/recycle.  
1. Remove/disengage any security devices that prohibit opening the computer.  
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.  
3. Turn off the computer properly through the operating system, then turn off any external devices.  
4. Disconnect the power cord from the power outlet and disconnect any external devices.  
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as  
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to  
the internal components of the computer.  
5. Remove the computer access panel.  
6. Locate the battery and battery holder on the system board.  
NOTE: On some computer models, it may be necessary to remove an internal component to gain  
access to the battery.  
7. Depending on the type of battery holder on the system board, complete the following instructions to  
replace the battery.  
Type 1  
a. Lift the battery out of its holder.  
45  
   
b. Slide the replacement battery into position, positive side up. The battery holder automatically  
secures the battery in the proper position.  
Type 2  
a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of  
the battery. When the battery pops up, lift it out (1).  
b. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with  
the positive side up. Push the other edge down until the clamp snaps over the other edge of the  
battery (2).  
Type 3  
a. Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).  
46 Appendix A Battery replacement  
b. Insert the new battery and position the clip back into place.  
NOTE: After the battery has been replaced, use the following steps to complete this procedure.  
8. Replace the computer access panel.  
9. Reconnect the power cord and any external devices, and then turn on the computer.  
10. Reset the date and time, your passwords, and any special system setups using Computer Setup.  
11. Lock any security devices that were disengaged when the computer access panel was removed.  
47  
B Electrostatic discharge  
A discharge of static electricity from a finger or other conductor may damage system boards or other static-  
sensitive devices. This type of damage may reduce the life expectancy of the device.  
Preventing electrostatic damage  
To prevent electrostatic damage, observe the following precautions:  
Avoid hand contact by transporting and storing products in static-safe containers.  
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.  
Place parts on a grounded surface before removing them from their containers.  
Avoid touching pins, leads, or circuitry.  
Always be properly grounded when touching a static-sensitive component or assembly.  
Grounding methods  
There are several methods for grounding. Use one or more of the following methods when handling or  
installing electrostatic-sensitive parts:  
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist  
straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords.  
To provide proper ground, wear the strap snug against the skin.  
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when  
standing on conductive floors or dissipating floor mats.  
Use conductive field service tools.  
Use a portable field service kit with a folding static-dissipating work mat.  
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer,  
reseller, or service provider.  
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service  
provider.  
48 Appendix B Electrostatic discharge  
       
C Computer operating guidelines, routine  
care and shipping preparation  
Computer operating guidelines and routine care  
Follow these guidelines to properly set up and care for the computer and monitor:  
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.  
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides  
of the computer and above the monitor to permit the required airflow.  
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the  
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also  
restricts airflow.  
Never operate the computer with the access panel or any of the expansion card slot covers removed.  
Do not stack computers on top of each other or place computers so near each other that they are  
subject to each other’s re-circulated or preheated air.  
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must be  
provided on the enclosure, and the same operating guidelines listed above will still apply.  
Keep liquids away from the computer and keyboard.  
Never cover the ventilation slots on the monitor with any type of material.  
Install or enable power management functions of the operating system or other software, including  
sleep states.  
Turn off the computer before you do either of the following:  
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products may  
discolor or damage the finish.  
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign  
matter can block the vents and limit the airflow.  
Computer operating guidelines and routine care 49  
   
Optical drive precautions  
Be sure to observe the following guidelines while operating or cleaning the optical drive.  
Operation  
Do not move the drive during operation. This may cause it to malfunction during reading.  
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.  
If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the  
power. If you operate the unit immediately, it may malfunction while reading.  
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures, mechanical  
vibration, or direct sunlight.  
Cleaning  
Clean the panel and controls with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent  
solution. Never spray cleaning fluids directly on the unit.  
Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish.  
Safety  
If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an  
authorized HP service provider.  
Shipping preparation  
Follow these suggestions when preparing to ship the computer:  
1. Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed  
to electrical or magnetic impulses while stored or in transit.  
NOTE: The hard drive locks automatically when the system power is turned off.  
2. Remove and store all removable media.  
3. Turn off the computer and external devices.  
4. Disconnect the power cord from the electrical outlet, then from the computer.  
5. Disconnect the system components and external devices from their power sources, then from the  
computer.  
NOTE: Ensure that all boards are seated properly and secured in the board slots before shipping the  
computer.  
6. Pack the system components and external devices in their original packing boxes or similar packaging  
with sufficient packing material to protect them.  
50 Appendix C Computer operating guidelines, routine care and shipping preparation  
             
D Accessibility  
HP designs, produces, and markets products and services that can be used by everyone, including people  
with disabilities, either on a stand-alone basis or with appropriate assistive devices.  
Supported assistive technologies  
HP products support a wide variety of operating system assistive technologies and can be configured to work  
with additional assistive technologies. Use the Search feature on your device to locate more information  
about assistive features.  
NOTE: For additional information about a particular assistive technology product, contact customer  
support for that product.  
Contacting support  
We are constantly refining the accessibility of our products and services and welcome feedback from users. If  
you have an issue with a product or would like to tell us about accessibility features that have helped you,  
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf  
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have  
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American  
Mountain Time.  
NOTE: Support is in English only.  
Supported assistive technologies 51  
       
Index  
A
installing  
2.5-inch hard drive 35  
secondary 3.5-inch hard drive  
slim optical drive 22  
access panel  
removal  
battery 45  
replacement  
accessibility 51  
drive cables 21  
expansion card 16  
memory 13  
primary 3.5-inch hard drive 25  
secondary 3.5-inch hard drive  
S
security  
cable lock 38  
B
battery replacement 45  
front bezel 44  
HP Business PC Security Lock 39  
padlock 38  
C
slim optical drive 23  
computer operating guidelines 49  
serial number location  
L
shipping preparation 50  
specifications  
memory 13  
system board connections 12  
D
locks  
cable lock 38  
DIMMs. See memory  
drives  
front bezel 44  
HP Business PC Security Lock 39  
padlock 38  
cable connections 21  
installation 21  
locations 20  
T
tower conversion 11  
M
E
V
memory  
installation 13  
electrostatic discharge, preventing  
damage 48  
expansion card  
installation 16  
removal 16  
ventilation guidelines 49  
socket population 13  
specifications 13  
O
optical drive  
cleaning 50  
F
front bezel  
installation 23  
precautions 50  
removal 22  
blank removal  
removal  
replacement 10  
security 44  
P
front panel components  
product ID location  
H
R
hard drive (2.5-inch)  
installation 35  
removal 33  
hard drive (3.5-inch)  
installation 25, 30  
removal 25, 28  
rear panel components  
removing  
2.5-inch hard drive 33  
battery 45  
bezel blank  
computer access panel  
expansion card 16  
I
front bezel  
installation guidelines  
primary 3.5-inch hard drive 25  
52 Index  
 

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