HP EliteBook 8540p Notebook PC
HP EliteBook 8540w Mobile Workstation
Maintenance and Service Guide
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Buttons, switches, and fingerprint reader .......................................................................... 13
Front components .............................................................................................................................. 16
Bottom components ........................................................................................................................... 19
3 Illustrated parts catalog ............................................................................................................................... 21
Service tag ......................................................................................................................................... 21
4 Removal and replacement procedures ....................................................................................................... 40
v
Cables and connectors ..................................................................................... 41
5 Computer Setup .......................................................................................................................................... 105
vi
6 Specifications .............................................................................................................................................. 113
7 Backup and recovery .................................................................................................................................. 123
8 Connector pin assignments ....................................................................................................................... 134
vii
9 Power cord set requirements .................................................................................................................... 138
10 Recycling ................................................................................................................................................... 140
Index ................................................................................................................................................................. 146
viii
1 Product description
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Product Name
Processors
HP EliteBook 8540p Notebook PC
√
HP EliteBook 8540w Mobile Workstation
Intel® Core™i7 processors, Quad Core
√
840QM, 1.86-GHz (Turbo up to 3.06)
processor 8-MB L3 cache, 8 threads
√
√
√
√
√
√
√
√
820QM, 1.73-GHz (Turbo up to 3.06)
processor 8-MB L3 cache, 8 threads
740QM, 1.73-GHz (Turbo up to 2.80)
processor 6-MB L3 cache, 8 threads
720QM, 1.66-GHz (Turbo up to 2.80)
processor 6-MB L3 cache, 8 threads
Intel Core i7 processor, Dual Core
640M, 2.80-GHz (Turbo up to 3.46) processor
4-MB L3 cache, 4 threads
√
√
√
√
620M, 2.66-GHz (Turbo up to 3.33) processor
4-MB L3 cache, 4 threads
Intel Core i5 processors, Dual Core
580M, 2.66-GHz (Turbo up to 3.33) processor
3-MB L3 cache, 4 threads
√
√
√
√
√
√
√
√
√
560M, 2.66-GHz (Turbo up to 3.20) processor
3-MB L3 cache, 4 threads
540M, 2.53-GHz (Turbo up to 3.06) processor
3-MB L3 cache, 4 threads
520M, 2.40-GHz (Turbo up to 2.93) processor
3-MB L3 cache, 4 threads
Chipset
Intel P55 Mobile Express
√
√
Graphics
NVIDIA N10P-NS 1GB DDR3 - NVIDIA NVS
5100
NVIDIA N10P-GLM 1GB DDR3 - NVIDIA
Quadro FX 880M
√
1
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
NVIDIA N10P-GLM4 1GB GDDR5 - NVIDIA
Quadro FX 1800M
√
ATI FirePro M5800
√
√
Panel
All display assemblies include 3 wireless local
area network (WLAN) antennas and 2 wireless
wide area network (WWAN) antennas
√
39.6-cm (15.6-in) HD
√
√
√
√
√
√
√
√
√
√
√
√
√
√
39.6-cm (15.6-in) HD with webcam
39.6-cm (15.6-in) HD+
39.6-cm (15.6-in) HD+ with webcam
39.6-cm (15.6-in) FHD
39.6-cm (15.6-in) FHD with webcam
39.6-cm (15.6-in) FHD DreamColor
39.6-cm (15.6-in) FHD DreamColor with
webcam
Support privacy filter
√
√
√
√
Memory
Four customer-accessible/upgradeable
memory module slots supporting up to 16 GB
of RAM in models that use quad-core
processors
Two customer-accessible/upgradeable memory
module slots supporting up to 8 GB of RAM in
models that use dual-core processors
√
√
Supports dual-channel memory
PC3-10600, 1333-MHz, DDR3
Supports the following configurations:
√
√
√
√
√
√
●
●
●
●
●
●
●
●
●
●
32768 (8192 × 4)
16684 (8192 × 2)
16684 (4096 × 4)
12288 (4096 × 2) + (2048 × 2)
8192 (8192 × 1)
8192 (2048 × 4)
8192 (4096 × 2)
4096 (2048 × 2)
4096 (4096 × 1)
2048 (2048 × 1)
2
Chapter 1 Product description
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Hard drives
Supports 9.5-mm, 6.35-cm (2.50-in) SATA hard
drives
√
√
Customer-accessible
√
√
√
√
Supports the following drives:
●
●
●
●
●
640-GB, 7200-rpm
500-GB, 7200
320-GB, 7200-rpm
320-GB, SED, 7200-rpm
250-GB, 7200
Supports the following solid-state drives:
√
√
●
●
256-GB
160-GB
HP Mobile Data Protection System 3D
RAID 0/1 Support
√
√
√
√
√
√
√
√
√
√
√
√
Upgrade bay
Fixed (removal of 1 screw required)
Customer-accessible
Serial ATA
12.7-mm tray load
Supports “No Drive” option
Supports the following 12.7-mm SATA optical
drives:
√
√
●
●
●
●
DVD±RW and CD-RW Super Multi DL
Combo Drive with LightScribe
Blu-ray Disc ROM with SuperMulti DVD+/-
R/RW DL Drive
Blu-ray R/RE DVD+/-RW SuperMulti DL
Drive
DVD-ROM Drive
Supports the following 9.5-mm SATA hard
drive:
●
500-GB, 7200-rpm
Diskette drive
Microphone
Audio
Supports external USB diskette drive only
Integrated dual-array microphone
HD audio
√
√
√
√
√
√
√
√
Stereo speakers
3
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Webcam
Modem
Integrated 2-megapixel webcam with macro
lens
√
√
56K V.92 MDC data/fax modem
Modem cable not included
√
√
√
√
√
√
√
√
Supports “No Modem” option
Ethernet
Intel 82577LM GbE LAN 10/100/1000 network
interface card (NIC) with iAMT
S3/S4/S5 wake on LAN
√
√
√
√
√
√
NIC power down technology
Ethernet cable not included
Wireless
Integrated WLAN options by way of wireless module:
Three WLAN antennas built into display
assembly
√
√
Supports “no WLAN” option
√
√
√
√
Supports the following WLAN formats:
●
●
●
Intel Wi-Fi Link 6300, 802.11a/g/n, 3 × 3
Intel Wi-Fi Link 6200, 802.11a/b/g/n, 2 × 2
Intel Wi-Fi Link 6100, 802.11a/b/g
(Ukraine and Russia only)
●
Broadcom 4322, 802.11a/b/g/n, 2 × 2
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display
assembly
√
√
GPS support
√
√
√
√
Subscriber identity module (SIM) security
(customer-accessible in battery bay)
Supports “no WWAN” option
√
√
√
√
Supports the following WWAN modules:
●
●
Qualcomm
Ericsson
Integrated personal area network (PAN) options by way of Bluetooth® module:
Supports “no PAN” option
Broadcom Bluetooth
√
√
√
√
√
√
√
√
External media card
One ExpressCard/54 slot
Integrated Media Card Reader with SD, MMC,
MS, MSpro, xD, Memory Stick Duo support
4
Chapter 1 Product description
Category
Ports
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Audio-in (stereo microphone)
Audio-out (stereo headphone)
DisplayPort
√
√
√
√
√
√
√
√
√
√
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity
lights)
USB 3.0 (2)
USB 2.0 (3)
eSATA
√
√
√
√
√
√
√
√
VGA (Dsub 15-pin) supporting 1600 × 1200
external resolution at 75-GHz (hot plug with
auto-detect)
1394a
√
√
√
√
√
√
√
√
√
√
√
√
3-pin AC power
Docking connector
HP Docking Station
HP Advanced Docking Station
Docking
Keyboard/pointing devices
Full-size keyboard with durable key cap
coating
Dual point (pointing stick and TouchPad) with 3
pointing stick buttons and 3 TouchPad buttons
and scroll zone
√
√
Spill-resistant design, DuraKey coating
√
√
√
√
Touch-sensitive volume up/down and mute
buttons
Five touch-sensitive launch buttons
(QuickLook/Software Setup, QuickWeb/
Browser Launch, WLAN on/off, Touchpad on/
off, Calculator launch)
√
√
Power requirements
AC adapter with localized cable plug support
(3-wire plug with ground pin, supports 3-pin DC
connector):
√
√
●
●
●
150-W
120-W
90-W
8-cell, 2.55-Ah (73-Wh) Li-ion battery
Supports 8-cell Extended Life Battery
Supports 12-cell Ultra Capacity Battery
√
√
√
√
√
√
5
Category
Security
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
HP Fast Charge Technology
Integrated fingerprint reader
Integrated smart card reader
Security cable slot
√
√
√
√
√
√
√
√
√
√
√
√
Trusted platform module (TPM) V.1.2
Preboot authentication (password, smart card)
Preinstalled:
Operating system
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Professional with XPP images
Windows 7 Home Premium 64
Windows 7 Home Premium 32
Windows Vista Business 32
Windows Vista Home Basic
FreeDOS
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Preinstalled with Microsoft® Office:
Windows 7 Professional 32 with Microsoft®
Office 2007 Personal with Powerpoint
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Windows 7 Professional 32 with Microsoft
Office 2007 Personal
Windows 7 Professional 32 with Microsoft
Office 2007 Professional
Windows 7 Professional 32 with Microsoft
Office 2007 Ready
Windows 7 Home Basic with Microsoft Office
Ready
Windows 7 Home Premium 32 with Microsoft
Office Ready
Windows 7 Home Premium 32 with Microsoft
Office Personal with Powerpoint
Windows 7 Home Premium 32 with Microsoft
Office Personal
Windows 7 Home Premium 32 with Microsoft
Office Professional
Windows 7 Home Premium 64 with Microsoft
Office Ready
Windows 7 Home Premium 64 with Microsoft
Office Personal with Powerpoint
6
Chapter 1 Product description
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Windows 7 Home Premium 64 with Microsoft
Office Personal
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Windows 7 Home Premium 64 with Microsoft
Office Professional
Windows 7 Professional 64 with Microsoft
Office Ready
Windows 7 Professional 64 with Microsoft
Office Personal with Powerpoint
Windows 7 Professional 64 with Microsoft
Office Personal
Windows 7 Professional with XPP images with
Microsoft Office Ready
Windows 7 Professional with XPP images with
Microsoft Office Personal with Powerpoint
Windows 7 Professional with XPP images with
Microsoft Office Personal
Windows 7 Professional with XPP images with
Microsoft Office Professional
Windows Vista Business 32 with Microsoft
Office 2007 Ready
Windows Vista Business 32 with Microsoft
Office 2007 Personal with Powerpoint
Windows Vista Business 32 with Microsoft
Office 2007 Personal
√
√
√
√
√
√
Windows Vista Business 32 with Microsoft
2007 Professional
Windows Vista Home Basic with Microsoft
Office 2007 Ready
Windows Vista Home Basic with Microsoft
Office 2007 Personal with Powerpoint
Windows Vista Home Basic with Microsoft
Office 2007 Personal
Windows Vista Home Basic with Microsoft
Office 2007 Professional
Restore Media:
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Home Basic 32
Windows 7 Home Premium 64
Windows 7 Home Premium 32
Windows Vista Business 32
√
√
√
√
√
√
√
√
√
√
√
√
7
Category
Description
HP EliteBook
8540p
Notebook PC
HP EliteBook
8540w Mobile
Workstation
Windows Vista Home Basic
Windows XP Professional
DRDVD XP Pro
√
√
√
√
√
√
√
√
√
√
√
√
√
√
DRDVD Windows 7
DRDVD Windows 7 with WinDVD
DRDVD Windows Vista
Office Ready restore DVD
Web-only support:
Windows XP Professional 64
Windows Vista 32/64 Enterprise
Certified:
√
√
√
√
Novell™: SuSE Linux™ Enterprise Desktop
End-user replaceable parts:
AC adapter
√
Serviceability
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Battery (system)
Hard drive
Keyboard
Memory module
Optical drive
Mini-PCI components (WLAN, WWAN, SIM)
8
Chapter 1 Product description
2 External component identification
Display
Component
Description
(1)
(2)
(3)
(4)
(5)
(6)
Internal display switch
Turns off the display if the display is closed while the power is on.
Record sound.
Internal microphones (2)
Webcam light
On: The webcam is in use.
Webcam
Records audio and video and captures still photographs.
Illuminates the keyboard in low-light conditions when pressed.
Keyboard light
Ambient light sensor
Automatically adjusts the display brightness based on the lighting
conditions in your environment.
Display
9
Top components
Pointing devices
Component
Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Pointing stick*
Moves the pointer and selects or activates items on the screen.
Functions like the center button on an external mouse.
Functions like the right button on an external mouse.
Scrolls up or down.
Center pointing stick button*
Right pointing stick button*
TouchPad scroll zone
Right TouchPad button*
Center TouchPad button*
Left TouchPad button*
TouchPad*
Functions like the right button on an external mouse.
Functions like the center button on an external mouse.
Functions like the left button on an external mouse.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Left pointing stick button*
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
10 Chapter 2 External component identification
Lights
NOTE: Lights indicated by callouts 5 – 7 and 10 – 13 are always lit when the computer is powered
on. The light does not imply the function is active.
NOTE: If you press the lights indicated by callouts 5, 6, 11, 12, and 13, the light blinks for a few
seconds and turns back on.
Component
Description
Wireless lights (2)†
Power lights (2)*
(1)
(2)
●
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
●
Amber: All wireless devices are off.
Wireless lights (2)†
●
●
●
●
●
●
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
(3)
Battery light
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: If the computer is plugged into an external power
source, the light turns off when all batteries in the computer
are fully charged. If the computer is not plugged into an
external power source, the light stays off until the battery
reaches a low battery level.
Top components 11
Component
Description
(4)
Drive light
●
●
Blinking turquoise: The hard drive or optical drive is being
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(5)
QuickLook light
●
●
●
●
●
On: The computer is on.
Off: The computer is off or in the Sleep or Hibernation state.
On: The computer is on.
(6)
(7)
HP QuickWeb light
TouchPad light
Blue: TouchPad is on.
Amber: TouchPad is off.
(8)
Caps lock light
Num lock light
On: Caps lock is on.
On: Num lock is on.
(9)
(10)
Volume mute light
●
●
Blue: Computer sound is on.
Amber: Computer sound is off.
(11)
(12)
(13)
Volume down light
Volume up light
Calculator light
Blinking: The volume scroll zone is being used to decrease
speaker volume.
Blinking: The volume scroll zone is being used to increase
speaker volume.
●
●
On: The Windows calculator application is on.
Blinking: The Windows calculator is in use.
*The two power lights display the same information. The light on the power button is visible only when the computer is open.
The power light on the front of the computer is visible whether the computer is open or closed.
†The two wireless lights display the same information. The light on the wireless button is visible only when the computer is
open. The wireless light on the front of the computer is visible whether the computer is open or closed.
12 Chapter 2 External component identification
Buttons, switches, and fingerprint reader
Component
Description
(1)
Power button
●
●
●
●
When the computer is off, press the button to turn
on the computer.
When the computer is on, press the button to shut
down the computer.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance >
Power Options.
(2)
QuickLook button
●
When the computer is off, press the button to open
HP QuickLook.
●
When the computer is on, press the button to open
Software Setup.
NOTE: If Software Setup is not available, the
default Web browser opens.
Top components 13
Component
Description
(3)
QuickWeb button
●
●
When the computer is off, press the button to open
HP QuickWeb.
When the computer is on, press the button to open
the default Web browser.
(4)
Wireless button
Turns the wireless feature on or off, but does not
establish a wireless connection.
(5)
(6)
(7)
(8)
(9)
(10)
TouchPad button
Volume mute button
Volume down button
Volume up button
Calculator button
Fingerprint reader
Enables/disables the TouchPad.
Mutes and restores speaker sound.
Decreases computer volume.
Increases computer volume.
Turns on the Windows calculator function.
Allows a fingerprint logon to Windows, instead of a
password logon.
14 Chapter 2 External component identification
Keys
Component
Description
(1)
(2)
esc key
Displays system information when pressed in combination with
the fn key.
fn key
Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Integrated numeric keypad keys
Function keys
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in
combination with the fn key.
Top components 15
Front components
Component
Description
(1)
(2)
(3)
Wireless light
Power light
Battery light
●
An integrated wireless device, such as a WLAN device, the
HP Mobile Broadband Module (select models only), and/or
a Bluetooth device, is on.
●
●
●
●
●
●
●
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: If the computer is plugged into an external power
source, the light turns off when all batteries in the computer
are fully charged. If the computer is not plugged into an
external power source, the light stays off until the battery
reaches a low battery level.
(4)
Drive light
●
●
Blinking turquoise: The hard drive or optical drive is being
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(5)
(6)
Speakers (2)
Produce sound.
Media Card Reader
Supports the following optional digital card formats:
●
●
●
●
●
●
●
●
Memory Stick
Memory Stick Duo (adapter required)
Memory Stick Pro (adapter required)
MultiMediaCard
Secure Digital (SD) Memory Card
xD-Picture Card
xD-Picture Card Type H
xD-Picture Card Type M
16 Chapter 2 External component identification
Component
Description
(7)
(8)
Display release button
Business card slot
Opens the computer.
Holds a business card in position so that the webcam can
capture an image.
Left-side components
Component
Description
(1)
(2)
USB ports (3)
Vent
Connect optional USB devices.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)
(4)
(5)
(6)
(7)
DisplayPort
Connects an optional digital display device, such as a high-
performance monitor or projector.
eSATA port
Connects high-performance eSATA components, such as an
eSATA external hard drive.
1394 port
Connects an optional IEEE 1394 or 1394a device, such as a
camcorder.
Audio-in (microphone) jack
Audio-out (headphone) jack
Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(8)
ExpressCard slot
Supports optional ExpressCards.
Left-side components 17
Rear components
The vent enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent
overheating. It is normal for the internal fan to cycle on and off during routine operation.
Component
Description
(1)
(2)
External monitor port
Power connector
Connects an external VGA monitor or projector.
Connects an AC adapter.
Right-side components
Component
Description
(1)
(2)
(3)
Smart card reader
Supports optional smart cards and Java™ Cards.
Supports an optical drive or hard drive.
Upgrade bay
3.0 SuperSpeed USB ports (2)
Connect optional USB devices and transfer data at a higher
speed than a 2.0 USB device.
(4)
(5)
(6)
RJ-45 (network) jack
RJ-11 (modem) jack
Security cable slot
Connects a network cable.
Connects a modem cable.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
18 Chapter 2 External component identification
Bottom components
Component
Description
(1)
SIM slot
Contains a wireless subscriber identity module (SIM) (select
models only). The SIM slot is located inside the battery bay.
(2)
(3)
(4)
Battery bay
Holds the battery.
Docking connector
Vents (6)
Connects an optional docking device.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(5)
(6)
(7)
(8)
(9)
Accessory battery connector
Memory module compartment
Hard drive bay
Connects an optional accessory battery.
Contains two expansion memory module slots.
Holds the hard drive.
Bluetooth compartment
Wireless module compartment
Contains a Bluetooth device.
Contains an HP Mobile Broadband Module.
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
(10)
Battery release latch
Releases the battery from the battery bay.
Bottom components 19
Wireless antennas (select models only)
The antennas send and receive signals from one or more wireless devices. These antennas are not
visible from the outside of the computer.
Component
Description
(1)
(2)
WWAN antennas (2)*
Send and receive wireless signals to communicate with wireless
wide area networks (WWANs).
WLAN antennas (3)*
Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
20 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
●
●
●
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
●
Model description (4). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Warranty period (5). This number describes the duration (in years) of the warranty period for the
computer.
Service tag 21
Computer major components
Item
(1)
Description
Spare part number
Display assembly (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and
cables)
For use in model 8540p:
●
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers without a webcam
595736-001
22 Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
595737-001
●
●
●
●
●
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam
39.6-cm (15.6-in) LED, FHD for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD for use in computers with a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers without a webcam
39.6-cm (15.6-in) LED, HD+ for use in computers with a webcam
595738-001
600755-001
595739-001
595740-001
For use in model 8540w:
●
●
●
●
●
●
●
●
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers without a webcam
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers without a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers with a webcam
39.6-cm (15.6-in) LED, FHD for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD for use in computers with a webcam
600756-001
600757-001
600760-001
600761-001
600758-001
600759-001
606979-001
606980-001
39.6-cm (15.6-in) LED, FHD, Dreamcolor for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD, DreamColor for use in computers with a webcam
(2)
(3)
Switch cover
For use in model 8540p
For use in model 8540w
Keyboard with pointing stick (includes pointing stick and pointing stick cable)
For use in Belgium
595770-001
595771-001
595790-A41
595790-201
595790-261
595790-A81
595790-081
595790-051
595790-121
595790-041
595790-DJ1
595790-211
595790-DD1
595790-BB1
595790-061
595790-291
595790-161
595790-B31
For use in Brazil
For use in Bulgaria
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in French Canada
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in Israel
For use in Italy
For use in Japan
For use in Latin America
For use in the Netherlands
Computer major components 23
Item
Description
Spare part number
595790-091
595790-131
595790-251
595790-171
595790-BA1
595790-AD1
595790-071
595790-B71
595790-BG1
595790-AB1
595790-281
595790-141
595790-031
595790-001
For use in Norway
For use in Portugal
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in South Korea
For use in Spain
For use in Sweden
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom
For use in the United States
(4)
Top cover (includes TouchPad button and bracket)
For use with HP EliteBook 8540p computer models that include a fingerprint reader
For use with HP EliteBook 8540p computer models that do not include a fingerprint reader
For use with HP EliteBook 8540w computer models that include a fingerprint reader
For use with HP EliteBook 8540w computer models that do not include a fingerprint reader
Fingerprint reader board (not illustrated; includes fingerprint reader board cable)
Fan
595775-001
595776-001
595777-001
595778-001
595780-001
595769-001
(5)
(6)
Heat sink (includes replacement thermal material)
For use in computers with NVIDIA Quadro FX 1800 graphics (includes fan)
595766-001
For use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics (does not 595767-001
include fan)
For use in computers with ATI FirePro M5800 graphics (includes fan)
Processor
595768-001
(7)
Intel Core i7 processors, Quad Core
840QM, 1.86-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads
820QM, 1.73-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads
740QM, 1.73-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads
720QM, 1.66-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads
Intel Core i7 processor, Dual Core
612260-001
583053-001
612259-001
586170-001
640M, 2.80-GHz (Turbo up to 3.46) processor 4-MB L3 cache, 4 threads
620M, 2.66-GHz (Turbo up to 3.33) processor 4-MB L3 cache, 4 threads
625826-001
587259-001
24 Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Intel Core i5 processors, Dual Core
580M, 2.66-GHz (Turbo up to 3.33) processor 3-MB L3 cache, 4 threads
560M, 2.66-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4 threads
540M, 2.53-GHz (Turbo up to 3.06) processor 3-MB L3 cache, 4 threads
520M, 2.40-GHz (Turbo up to 2.93) processor 3-MB L3 cache, 4 threads
Modem module
625825-001
625824-001
594188-001
594187-001
628824-001
(8)
(9)
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 595787-001. See
Cable Kit on page 30 for more Cable Kit spare part number information.
WLAN module
Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile,
the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco,
the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab
Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
572511-001
Intel Wi-Fi Link 6200, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile,
the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico,
Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands,
Venezuela, and Vietnam
572509-001
Intel Wi-Fi Link 6100, 802.11a/b/g for use in Russia and Ukraine
572510-001
518434-001
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States
Computer major components 25
Item
Description
Spare part number
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, 518434-002
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the
Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-
Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(10)
Graphics card (includes replacement thermal material)
NVIDIA NVS 5100 graphics card
595820-001
595821-001
595822-001
595823-001
NVIDIA Quadro FX 880 graphics card
NVIDIA Quadro FX 1800 graphics card
ATI FirePro M5800 graphics card
(11)
(12)
WWAN modules
HP un2420 Broadband Module (WWAN)
531993-001
574248-001
574249-001
HP hs2320 HSPA Mobile Broadband Module
HSPA F3607 WWAN minicard module
System board (includes replacement thermal material and VGA support bracket)
For use with the following dual-core processors: 520M, 540M, 620M
For use with the following quad-core processors: 720QM, 820QM
595764-001
595765-001
630293-001
For use in Russia and the People's Republic of China with the following dual-core
processors: 520M, 540M, 620M
For use in Russia and the People's Republic of China with the following quad-core
processors: 720QM, 820QM
630294-001
(13)
(14)
(15)
(16)
(17)
RTC battery
581075-001
595788-001
595783-001
595782-001
Speaker assembly
ExpressCard/audio assembly
USB/VGA board (includes cable)
8-cell Li-ion battery
26 Chapter 3 Illustrated parts catalog
Item
(18)
Description
Spare part number
493976-001
73-Wh battery
68-Wh battery
592078-001
Base enclosure (includes rubber feet)
For use with HP EliteBook 8540w computer models without an RJ-11 cap
For use with HP EliteBook 8540p computer models with an RJ-11 cap
For use with HP EliteBook 8540p computer models without an RJ-11 cap
Hard drive (includes hard drive bracket and screws)
640-GB, 7200-rpm
595772-001
595773-001
595774-001
(19)
621046-001
634919-001
595762-001
626978-001
603783-001
595753-001
595756-001
595757-001
630887-001
500-GB, 7200-rpm
500-GB, 7200-rpm (for use in the upgrade bay)
320-GB, 7200-rpm, Self-encrypting drive (SED)
320-GB, 7200-rpm
250-GB, 7200-rpm
256-GB solid-state drive
160-GB solid-state drive
Hard Drive Hardware Kit
(20)
Memory modules
8-GB (PC3-10600, 1333-MHz, DDR3)
4-GB (PC3-12800, 1600-MHz, DDR3)
2-GB (PC3-12800, 1600-MHz, DDR3)
Bluetooth module (does not include Bluetooth module cable)
634091-001
641369-001
652972-001
537921-001
(21)
(22)
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 595787-001.
Optical drive (includes bracket, bezel, and screws)
DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe
Blu-ray Disc ROM with SuperMulti DVD+/-R/RW DL Drive
DVD-ROM Drive
595759-001
595760-001
595758-001
595761-001
595787-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
information)
Computer major components 27
Display components
Item
(1)
Description
Spare part number
Display bezel
For use with computer models with a webcam
For use with computer models without a webcam
For use with computer models with DreamColor displays
Webcam module
595747-001
595748-001
595749-001
583219-001
(2)
(3)
Display hinges (includes left and right hinges)
For use with computer models that do not use DreamColor displays
For use with computer models that use DreamColor displays
Ambient light sensor
595742-001
595743-001
595781-001
(4)
(5)
Display enclosure (includes antennas, microphone, and microphone mylar)
For use in HP Elite 8540p models
595744-001
595745-001
595746-001
For use in HP Elite 8540w models that do not use DreamColor displays
For use in HP Elite 8540w models that use DreamColor displays
Display cable kit, includes:
For use with HD displays
595741-001
615116-001
For use with DreamColor displays
(6a)
(6b)
LCD cable, main
LCD cable, color mapping board to panel
LCD raw display panel (not illustrated)
39.6-cm (15.6-in) LED, HD SVA, anti-glare
39.6-cm (15.6-in) LED, HD+ WVA, anti-glare
623181-001
624643-001
28 Chapter 3 Illustrated parts catalog
Plastics Kit
Item
Description
Spare part number
Plastics Kit:
595784-001
(1)
(2)
(3)
(4)
(5)
Bluetooth module cover
ExpressCard slot protective insert
WWAN cover
Memory module compartment cover (includes 2 captive screws, secured by C-clips)
Hard drive cover (includes 4 captive screws, secured by C-clips)
LCD hinge covers (left and right; not illustrated)
Optical drive panel (not illustrated)
Plastics Kit 29
Mass storage devices
Item
Description
Spare part number
(1)
Optical drive
DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
DVD-ROM Drive
595759-001
595760-001
595758-001
595761-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
Hard drive (includes bracket and screws)
640-GB, 7200-rpm
(3)
621046-001
634919-001
595762-001
626978-001
603783-001
595753-001
595756-001
595757-001
630887-001
500-GB, 7200-rpm
500-GB, 7200-rpm (for use in the upgrade bay)
320-GB, 7200-rpm, Self-encrypting drive (SED)
320-GB, 7200-rpm
250-GB, 7200-rpm
256-GB solid-state drive (SSD)
160-GB solid-state drive (SSD)
Hard Drive Hardware Kit
Mass storage devices 31
Miscellaneous parts
Description
Spare part number
AC adapters
90-W AC adapter
463955-001
613153-001
535593-001
613160-001
463953-001
613154-001
463954-001
613156-001
595750-001
90-W AC adapter for use in India
120-W AC adapter
150-W AC adapter
Battery latch kit (includes latch, knob, and spring)
Power cords:
For use in Argentina
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-D01
490371-BB1
490371-061
490371-291
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
490371-001
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe, the Middle East, and Africa
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in the People's Republic of China
For use in South Africa
For use in South Korea
For use in Switzerland
Power cord for use in Taiwan
For use in the United Kingdom
For use in the United States
32 Chapter 3 Illustrated parts catalog
Description
Spare part number
595785-001
Rubber Kit (includes rubber screw covers)
Screw Kit
595786-001
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Phillips PM2.0×5.0 captive screw
Black Phillips PM2.5×12.0 captive screw
Silver Phillips PM2.5×12.0 captive screw
Phillips PM2.0×7.0 captive screw
Phillips PM2.0×4.0 screw
Phillips PM3.0×3.0 screw
Phillips PM2.5×5.0 screw
Phillips PM2.5×3.0 screw
Phillips PM2.0×3.0 screw
Black Phillips PM2.5×6.0 screw
Black Phillips PM2.0×5.0 screw
HM2.5×6.0 hex screw lock
Torx T8M2.5×7.0 screw
Torx T8M2.5×8.0 screw
Torx T8M2.0×8.0 screw
Torx T8M2.5×6.0 screw
Sequential part number listing
Spare part
number
Description
463953-001
463954-001
463955-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
120-W AC adapter
150-W AC adapter
90-W AC adapter
Power cord for use in North America
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Sequential part number listing 33
Spare part
number
Description
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
493976-001
518434-001
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
8-cell, 2.55-Ah (73-Wh) Li-ion battery
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the
United States
518434-002
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
531993-001
535593-001
537921-001
572509-001
HP un2420 Broadband Module (WWAN)
90-W AC adapter for use in India
Bluetooth module
Intel Wi-Fi Link 6200, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El
Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro,
Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan,
Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, the United Arab Emirates,
the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
34 Chapter 3 Illustrated parts catalog
Spare part
number
Description
572510-001
572511-001
Intel Wi-Fi Link 6100, 802.11a/b/g WLAN module for use in Russia and Ukraine
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El
Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
574248-001
574249-001
581075-001
583053-001
583219-001
586170-001
587259-001
592078-001
594187-001
594188-001
595736-001
HP hs2320 HSPA Mobile Broadband Module
HSPA F3607 WWAN minicard module
RTC battery
Intel Core i7 820QM Quad Core processor, 1.73-GHz (Turbo up to 3.06), 8-MB L3 cache, 8 threads
Webcam module
Intel Core i7 720QM Quad Core processor, 1.66-GHz (Turbo up to 2.80), 6-MB L3 cache, 8 threads
Intel Core i7 620M Dual Core processor, 2.66-GHz (Turbo up to 3.33), 4-MB L3 cache, 4 threads
8-cell, 68-Wh Li-ion battery
Intel Core i5 520M Dual Core processor, 2.40-GHz (Turbo up to 2.93), 3-MB L3 cache, 4 threads
Intel Core i5 540M Dual Core processor, 2.53-GHz (Turbo up to 3.06), 3-MB L3 cache, 4 threads
39.6-cm (15.6-in) LED display assembly, HD, AntiGlare for use in computers without a webcam (includes
3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
595737-001
595738-001
595739-001
595740-001
595741-001
39.6-cm (15.6-in) LED display assembly, HD, AntiGlare for use in computers with a webcam (includes 3
WLAN antenna transceivers and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, FHD for use in computers without a webcam (includes 3 WLAN
antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, HD+ WVA for use in computers without a webcam (includes 3
WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, HD+ for use in computers with a webcam (includes 3 WLAN
antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
Display cable kit, includes LCD cable, LCD cable (system board to color mapping board), LCD cable (color
mapping board to panel)
595742-001
595743-001
595744-001
Display hinges for use in models that do not use DreamColor displays (includes left and right hinge)
Display hinges for use with models with DreamColor displays (includes left and right hinge)
Display enclosure for use in HP Elite 8540p models (includes antennas, microphone, and microphone
mylar)
595745-001
Display enclosure for use in HP Elite 8540w models that do not use DreamColor displays (includes
antennas, microphone, and microphone mylar)
Sequential part number listing 35
Spare part
number
Description
595746-001
Display enclosure for use in HP Elite 8540w models that use DreamColor displays (includes antennas,
microphone, and microphone mylar)
595747-001
595748-001
595749-001
595750-001
595753-001
595756-001
595757-001
595758-001
595759-001
595760-001
595761-001
595762-001
595764-001
Display bezel for use with computer models with a webcam
Display bezel for use with computer models without a webcam
Display bezel for use with computer models with DreamColor
Battery latch kit (includes latch, knob, and spring)
250-GB, 7200-rpm hard drive (includes hard drive bracket and screws)
256-GB solid-state drive (SSD) (includes hard drive bracket and screws)
160-GB solid-state drive (SSD) (includes hard drive bracket and screws)
DVD-ROM drive
DVD±RW and CD-RW SuperMulti DL combo drive with LightScribe
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL drive
Blu-ray ROM DVD±RW SuperMulti DL Drive
500-GB, 7200-rpm hard drive for use in the upgrade bay (includes hard drive bracket and screws)
System board for use with the following dual-core processors: 520M, 540M, 620M (includes replacement
thermal material and VGA support bracket)
595765-001
System board for use with the following quad-core processors: 720QM, 820QM (includes replacement
thermal material and VGA support bracket)
595766-001
595767-001
Heat sink with fan (for use in computers with NVIDIA Quadro FX 1800 graphics)
Heat sink for use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics (does not
include fan)
595768-001
595769-001
595770-001
595771-001
595772-001
595773-001
595774-001
595775-001
Heat sink for use in computers with ATI FirePro M5800 graphics (includes fan)
Fan
Switch cover for use in model 8540p (includes LED board and cable)
Switch cover for use in model 8540w (includes LED board and cable)
Base enclosure for use with HP EliteBook 8540w computer models without an RJ-11 cap
Base enclosure for use with HP EliteBook 8540p computer models with an RJ-11 cap
Base enclosure for use with HP EliteBook 8540p computer models without an RJ-11 cap
Top cover for use with HP EliteBook 8540p computer models that include a fingerprint reader (includes
TouchPad button and bracket)
595776-001
595777-001
595778-001
595780-001
Top cover for use with HP EliteBook 8540p computer models that do not include a fingerprint reader
(includes TouchPad button and bracket)
Top cover for use with HP EliteBook 8540w computer models that include a fingerprint reader (includes
Touchpad button and bracket)
Top cover for use with HP EliteBook 8540w computer models that do not include a fingerprint reader
(includes Touchpad button and bracket)
Fingerprint reader board (includes fingerprint reader board cable)
36 Chapter 3 Illustrated parts catalog
Spare part
number
Description
595781-001
595782-001
595783-001
595784-001
595785-001
595786-001
595787-001
595788-001
595790-001
595790-031
595790-041
595790-051
595790-061
595790-071
595790-081
595790-091
595790-121
595790-131
595790-141
595790-161
595790-171
595790-201
595790-211
595790-251
595790-261
595790-281
595790-291
595790-A41
595790-A81
Ambient light sensor board (includes cable)
USB/VGA board (includes cable)
ExpressCard/audio assembly
Rubber Kit (includes rubber screw covers)
Screw Kit
Speaker assembly
Keyboard with pointing stick for use in the United States (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the United Kingdom (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Spain (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Denmark (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Norway (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in French Canada (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Portugal (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Turkey (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Latin America (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Saudi Arabia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Brazil (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Hungary (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Russia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Bulgaria (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Thailand (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Japan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Belgium (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the Czech Republic and Slovakia (includes keyboard and pointing
stick cables)
595790-AB1
595790-AD1
595790-B31
Keyboard with pointing stick for use in Taiwan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in South Korea (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the Netherlands and Europe (includes keyboard and pointing stick
cables)
Sequential part number listing 37
Spare part
number
Description
595790-B71
595790-BA1
595790-BB1
595790-BG1
595790-DD1
595790-DJ1
595820-001
595821-001
595822-001
595823-001
600755-001
Keyboard with pointing stick for use in Sweden (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Slovenia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Israel (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cables)
NVIDIA NVS 5100 graphics card (includes replacement thermal material)
NVIDIA Quadro FX 880 graphics card (includes replacement thermal material)
NVIDIA Quadro FX 1800 graphics card (includes replacement thermal material)
ATI FirePro M5800 graphics card
39.6-cm (15.6-in) LED display assembly, FHD for use in model 8540p computers with a webcam (includes
3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
600756-001
39.6-cm (15.6-in) LED display assembly, HD, AntiGlare for use in model 8540w computers without a
webcam (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and
cables)
600757-001
600758-001
600759-001
600760-001
600761-001
39.6-cm (15.6-in) LED display assembly, HD, AntiGlare for use in model 8540w computers with a webcam
(includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, FHD for use in model 8540w computers without a webcam
(includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, FHD for use in model 8540w computers with a webcam (includes
3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, HD+ WVA for use in computers without a webcam (includes
3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
39.6-cm (15.6-in) LED display assembly, HD+ WVA for use in computers with a webcam (includes 3 WLAN
antenna transceivers and cables and 2 WWAN antenna transceivers and cables)
603783-001
606979-001
320-GB, 7200-rpm hard drive (includes hard drive bracket and screws)
39.6-cm (15.6-in) LED display assembly, FHD, DreamColor for use in model 8540w computers without a
webcam (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and
cables)
606980-001
39.6-cm (15.6-in) LED display assembly, FHD, DreamColor for use in model 8540w computers with a
webcam (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and
cables)
612259-001
612260-001
613153-001
613154-001
613156-001
613160-001
615116-001
Intel Core i7 740QM Quad Core processor, 1.73-GHz (Turbo up to 2.80), 8-MB L3 cache, 8 threads
Intel Core i7 840QM Quad Core processor, 1.86-GHz (Turbo up to 3.06), 8-MB L3 cache, 8 threads
90-W AC adapter
120-W AC adapter
150-W AC adapter
90-W AC adapter for use in India
Display cable for use with DreamColor displays
38 Chapter 3 Illustrated parts catalog
Spare part
number
Description
621046-001
623181-001
624643-001
625824-001
625825-001
625826-001
626978-001
628824-001
640-GB, 7200-rpm hard drive (includes hard drive bracket and screws)
LCD raw display panel, 39.6-cm (15.6-in) LED, HD SVA, anti-glare
LCD raw display panel, 39.6-cm (15.6-in) LED, HD+ WVA, anti-glare
Intel Core i5 560M Dual Core processor, 2.66-GHz (Turbo up to 3.20), 3-MB L3 cache, 4 threads
Intel Core i5 580M Dual Core processor, 2.66-GHz (Turbo up to 3.33), 3-MB L3 cache, 4 threads
Intel Core i7 640M Dual Core processor, 2.80-GHz (Turbo up to 3.46), 4-MB L3 cache, 4 threads
320-GB, 7200-rpm Self-encrypting (SED) hard drive (includes hard drive bracket and screws)
Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 595787-001. See Cable Kit on page 30 for more Cable
Kit spare part number information.
630293-001
630294-001
System board for use in Russia and the People's Republic of China with the following dual-core processors:
520M, 540M, 620M
System board for use in Russia and the People's Republic of China with the following quad-core
processors: 720QM, 820QM
630887-001
634091-001
634919-001
641369-001
652972-001
Hard Drive Hardware Kit
8-GB memory module (PC3-10600, 1333-MHz, DDR3)
500-GB, 7200-rpm hard drive (includes hard drive bracket and screws)
4-GB memory module (PC3-12800, 1600-MHz, DDR3)
2-GB memory module (PC3-12800, 1600-MHz, DDR3)
Sequential part number listing 39
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screwdriver
Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
40 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least 2.5 cm (one inch) of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements 41
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
700 V
400 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
42 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
●
●
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 43
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
44 Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,
replaced, or loosened when servicing the computer. Make special note of each screw and screw lock
size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
●
●
●
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Component replacement procedures 45
Battery
Description
Spare part number
493976-001
8-cell, 73-Wh Li-ion battery
8-cell, 68-Wh Li-ion battery
592078-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside-down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery.
3. Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Component replacement procedures 47
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the SIM:
1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2. Remove the SIM (2) from the SIM slot.
Reverse this procedure to install the SIM.
48 Chapter 4 Removal and replacement procedures
Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel.
Description
Spare part number
595759-001
DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
DVD-ROM Drive
595760-001
595758-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
595761-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Remove the Phillips PM2.5×12.0 captive screw (1) that secures the optical drive to the
computer.
3. Push the optical drive tab (2) to release the optical drive from the computer.
4. Remove the optical drive (3) from the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
Component replacement procedures 49
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
Upgrade bay
Description
Spare part number
500-GB, 7200-rpm hard drive
595762-001
Before removing a drive from the upgrade bay, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the drive from the upgrade bay:
1. Position the computer upside down, with the front toward you.
2. Remove the four screw covers (1) and four Phillips PM2.0×4.0 screws (2) that secure the hard
drive assembly into the upgrade bay.
3. Loosen the captive Phillips PM2.5×12.0 screw that secures the drive in the bay (3).
4. Push the optical drive tab (4) to release the drive from the computer.
50 Chapter 4 Removal and replacement procedures
5. Remove the optical drive (5) from the computer.
6. Remove the assembly from the base enclosure.
Reverse this procedure to install the hard drive into the upgrade bay.
Component replacement procedures 51
Ambient light sensor
NOTE: If it has been determined that the ambient light sensor is the component that must be
replaced to complete the computer repair, the display assembly does not have to be removed. Follow
the procedures in this section to replace the ambient light sensor. For information on replacing the
Description
Spare part number
Ambient light sensor board (includes cable)
595781-001
Before removing the ambient light sensor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the ambient light sensor:
1. Turn the computer right-side up, with the front toward you.
2. Open the computer as far as possible.
3. Remove the two rubber screw covers (1) on the bottom edge of the display bezel.
4. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel bottom edge to the
display assembly.
5. Flex the inside edges of the left and right sides (1) and the display bezel bottom edge (2) until
the bezel disengages from the display assembly.
52 Chapter 4 Removal and replacement procedures
6. Release the display bezel bottom edge (3) from the display assembly.
7. Remove the Phillips PM2.0×4.0 screw (1) that secures the ambient light sensor to the display
enclosure.
8. Release the sensor (2) from the display enclosure as far as the display panel cable and
backlight cable allow.
9. Disconnect the backlight cable (3), the display panel cable (4), and the keyboard light cable (5)
from the ambient light sensor.
10. Remove the ambient light sensor.
Reverse this procedure to install the ambient light sensor.
Component replacement procedures 53
Hard drive
NOTE: All hard drive spare part kits include a hard drive bracket and screws.
Description
Spare part number
621046-001
634919-001
626978-001
603783-001
595753-001
595756-001
595757-001
630887-001
640-GB, 7200-rpm hard drive
500-GB, 7200-rpm hard drive
320-GB, 7200-rpm hard drive, Self-encrypting drive (SED)
320-GB, 7200-rpm hard drive
250-GB, 7200-rpm hard drive
256-GB solid-state drive (SSD)
160-GB solid-state drive (SSD)
Hard Drive Hardware Kit
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the hard drive:
1. Position the computer upside-down, with the front toward you.
2. Loosen the four Phillips PM2.0×7.0 captive screws (1) that secure the hard drive cover to the
computer.
54 Chapter 4 Removal and replacement procedures
3. Lift the right side of the hard drive cover, swing it to the left (2), and remove the cover. The hard
drive cover is included in the Plastics Kit, spare part number 595784-001
4. Loosen the Phillips PM2.5×12.0 captive screw (1) that secures the hard drive to the computer.
5. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board.
Component replacement procedures 55
6. Remove the hard drive (3) from the hard drive bay.
7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive.
8. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
56 Chapter 4 Removal and replacement procedures
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 595787-001. See Cable Kit
on page 30 for more Cable Kit spare part number information.
Description
Spare part number
Bluetooth module
537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the Bluetooth module:
1. Position the computer upside-down, with the front toward you.
2. Remove the Bluetooth cover by loosening the Phillips PM2.5×6.0 captive screw (1), and then
lifting the cover straight up (2) and off the computer.
3. Remove the Bluetooth module by lifting it straight up and out of the compartment (3) as far as
the cable allows.
4. Disconnect the Bluetooth module cable (4) from the Bluetooth module.
Component replacement procedures 57
Reverse this procedure to install the Bluetooth module.
RTC battery
Description
Spare part number
RTC battery
581075-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the RTC battery:
1. Position the computer upside-down, with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
3. Lift the right side of the cover (2), swing it up and to the left, and remove the cover. The memory
module compartment cover is included in the Plastics Kit, spare part number 595784-001.
58 Chapter 4 Removal and replacement procedures
4. Disconnect the RTC battery cable (1) from the system board.
5. Gently pull the battery away from the double-sided tape that secures it to the system board and
remove it from the computer (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures 59
Expansion memory modules
NOTE: Expansion memory is installed in a compartment on the bottom of the computer.
Computers that use the system board with spare part number 595764-001 or 630293-001 have two
memory slots.
Computers that use the system board with spare part number 595765-001 or 630294-001 have four
memory slots. On these computers, in both the expansion memory slots (on the bottom of the
computer) and the primary memory slots (under the keyboard), slot 2 cannot be populated if slot 1 is
not populated.
Description
Spare part number
652972-001
2-GB (PC3-12800, 1600-MHz, DDR3)
4-GB (PC3-12800, 1600-MHz, DDR3)
8-GB (PC3-10600, 1333-MHz, DDR3)
641369-001
634091-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the expansion memory module:
1. Position the computer upside-down, with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
60 Chapter 4 Removal and replacement procedures
3. Lift the right side of the cover (2), swing it up and to the left, and remove the cover. The memory
module compartment cover is included in the Plastics Kit, spare part number 595784-001.
4. Spread the retaining tabs (1) on each side of the expansion memory module slot to release the
memory module. (The edge of the module opposite the slot rises away from the computer.)
5. Remove the expansion memory module (2) by pulling the module away from the slot at an
angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install an expansion memory module.
Component replacement procedures 61
WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
NOTE: Ericsson modules are only available in EMEA on certain computers.
Description
Spare part number
531993-001
HP un2420 Broadband Module (WWAN)
HP hs2320 HSPA Mobile Broadband Module
HSPA F3607 WWAN minicard module
574248-001
574249-001
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the WWAN module:
1. Loosen the captive Phillips PM2.0×5.0 captive screw (1) that secures the WWAN cover to the
computer.
62 Chapter 4 Removal and replacement procedures
2. Lift the right side of the cover (2), swing it up and to the left, and remove the cover. The WWAN
cover is included in the Plastics Kit, spare part number 595784-001.
3. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
There are two different WWAN modules available, and each module has the antenna connectors
reversed.
4. Remove the two Phillips PM2.5×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 63
5. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1 Ericsson module antenna locations
Figure 4-2 Qualcomm module antenna locations
Reverse this procedure to install the WWAN module.
64 Chapter 4 Removal and replacement procedures
Keyboard
For use in:
Spare part number
For use in:
Spare part number
Keyboards with pointing stick (includes pointing stick cable):
Belgium
595790-A41
595790-201
595790-261
595790-A81
595790-081
595790-051
595790-121
595790-041
595790-DJ1
595790-211
595790-DD1
595790-BB1
595790-061
595790-291
595790-AD1
Latin America
The Netherlands and Europe
Norway
595790-161
595790-B31
595790-091
595790-131
595790-251
595790-171
595790-BA1
595790-071
595790-B71
595790-BG1
595790-AB1
595790-281
595790-141
595790-031
595790-001
Brazil
Bulgaria
Czech Republic and Slovakia
Denmark
France
Portugal
Russia
Saudi Arabia
Slovenia
French Canada
Germany
Greece
Spain
Sweden and Finland
Switzerland
Taiwan
Hungary
Iceland
Israel
Thailand
Italy
Turkey
Japan
The United Kingdom
The United States
South Korea
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the keyboard:
1. Turn the computer upside-down, with the rear toward you.
Component replacement procedures 65
2. Loosen the three Phillips PM2.5×12.0 captive screws that secure the keyboard to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Open the computer as far as possible.
5. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the esc and
f1 keys, between the f4 and f5 keys, between the f8 and f9 keys, and between the f12 and scroll
keys.
6. Lift the rear edge of the keyboard, and then rotate the keyboard forward until it rests upside-
down on top of the TouchPad (2).
7. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached (1), and
then disconnect the keyboard cable from the system board.
66 Chapter 4 Removal and replacement procedures
8. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnect
the pointing stick cable from the system board.
9. Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures 67
Primary memory module
NOTE: Primary memory is installed under the keyboard.
Computers that use the system board with spare part number 595764-001 or 630293-001 have two
memory slots.
Computers that use the system board with spare part number 595765-001 or 630294-001 have four
memory slots. On these computers, in both the expansion memory slots (on the bottom of the
computer) and the primary memory slots (under the keyboard), slot 2 cannot be populated if slot 1 is
not populated.
Description
Spare part number
652972-001
2-GB (PC3-12800, 1600-MHz, DDR3)
4-GB (PC3-12800, 1600-MHz, DDR3)
8-GB (PC3-10600, 1333-MHz, DDR3)
641369-001
634091-001
Before removing the primary memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the primary memory module:
1. Spread the retaining tabs (1) on each side of the primary memory module slot to release the
memory module. (The edge of the module opposite the slot rises away from the computer.)
68 Chapter 4 Removal and replacement procedures
2. Remove the primary memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a primary memory module.
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description
Spare part number
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands,
Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua,
Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela,
and Vietnam
572511-001
Component replacement procedures 69
Description
Spare part number
Intel Wi-Fi Link 6200, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan,
Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San
Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S.
Virgin Islands, Venezuela, and Vietnam
572509-001
Intel Wi-Fi Link 6100, 802.11a/b/g WLAN module for use in Russia and Ukraine
572510-001
518434-001
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,
Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin
Islands, and the United States
Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall
Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
518434-002
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
70 Chapter 4 Removal and replacement procedures
Remove the WLAN module:
1. Turn the computer right-side up, with the front toward you.
2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the
computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable is
connected to the middle terminal on the WLAN module.
3. Remove the two Phillips PM2.0×3.0 barrel screws (2) that secure the WLAN module to the
computer. (The edge of the module opposite the slot rises away from the computer.)
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
Reverse this procedure to install the WLAN module.
Component replacement procedures 71
Switch cover
Description
Spare part number
595770-001
Switch cover for use in model 8540p (includes LED board and cable)
Switch cover for use in model 8540w (includes LED board and cable)
595771-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the switch cover:
1. Turn the computer upside-down, with the rear toward you.
2. Remove the three Phillips PM2.0×3.0 screws that secure the switch cover to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Open the computer as far as possible.
5. Disconnect the LED board cable (1) from the ZIF connector on the system board.
6. Release the switch cover by lifting the left and right inside edges of the switch cover (2) until it
disengages from the computer, and then rotating it forward.
72 Chapter 4 Removal and replacement procedures
7. Remove the switch cover from the computer (3).
Reverse this procedure to install the switch cover.
Component replacement procedures 73
Fan
Description
Spare part number
Fan
595769-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the fan:
1. Position the computer right-side up, with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Loosen the three captive Phillips PM 2.5x5.0 screws (2) that secure the fan to the base
enclosure.
NOTE: The screw closest to the display may be hidden under display cables.
4. Lift the display cables aside (3) to allow room to remove the fan.
5. Remove the Mylar (4) that secures the fan to the heat sink.
74 Chapter 4 Removal and replacement procedures
6. Lift the fan from the base enclosure (5).
Reverse this procedure to install the fan.
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are
affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is
displaced through the ventilation grill located on the left side of the computer.
Component replacement procedures 75
Heat sink
All heat sink spare part kits include replacement thermal material.
Description
Spare part number
595766-001
Heat sink for use in computers with NVIDIA Quadro FX 1800 graphics (includes fan)
Heat sink for use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics (does
not include fan)
595767-001
Heat sink for use in computers with ATI FirePro M5800 graphics (includes fan)
595768-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the heat sink:
1. Position the computer right-side up, with the front toward you.
76 Chapter 4 Removal and replacement procedures
2. In the order indicated, loosen the eight Torx T8M2.0x8.0 captive screws (1) - (8) that secure the
heat sink to the base enclosure.
3. Lift the right side of the heat sink (1) to disengage it from the graphics card.
4. Remove the heat sink (2) from the computer.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) - (3)
each time the heat sink is removed. Thermal material is included with all heat sink and processor
spare part kits.
Component replacement procedures 77
Reverse this procedure to install the heat sink.
Processor
NOTE: All processor spare part kits include replacement thermal material.
Description
Spare part number
Intel Core i7 processors, Quad Core
840QM, 1.86-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads
820QM, 1.73-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads
740QM, 1.73-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads
720QM, 1.60-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads
Intel Core i7 processor, Dual Core
612260-001
583053-001
612259-001
586170-001
640M, 2.80-GHz (Turbo up to 3.46) processor 4-MB L3 cache, 4 threads
620M, 2.66-GHz (Turbo up to 3.33) processor 4-MB L3 cache, 4 threads
Intel Core i5 processors, Dual Core
625826-001
587259-001
580M, 2.66-GHz (Turbo up to 3.33) processor 3-MB L3 cache, 4 threads
560M, 2.66-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4 threads
540M, 2.53-GHz (Turbo up to 3.06) processor 3-MB L3 cache, 4 threads
520M, 2.40-GHz (Turbo up to 2.93) processor 3-MB L3 cache, 4 threads
625825-001
625824-001
594188-001
594187-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
78 Chapter 4 Removal and replacement procedures
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the processor:
1. Position the computer right-side up, with the front toward you.
2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
3. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures 79
Graphics card
NOTE: All graphics card spare part kits include replacement thermal material.
Description
Spare part number
595820-001
NVIDIA NVS 5100 graphics card
NVIDIA Quadro FX 880 graphics card
NVIDIA Quadro FX 1800 graphics card
ATI FirePro M5800 graphics card
595821-001
595822-001
595823-001
Before removing the graphics card, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the graphics card:
1. Position the computer right-side up, with the front toward you.
2. Remove the two Phillips PM2.5×3.0 screws (1) that secure the graphics card to the computer.
(The edge of the board opposite the graphics card slot rises away from the computer.)
80 Chapter 4 Removal and replacement procedures
3. Remove the graphics card (2) by sliding it away from the graphics card slot at an angle.
NOTE: The graphics card is designed with a notch (3) to prevent incorrect insertion.
Reverse this procedure to install the graphics card.
Component replacement procedures 81
Display assembly
All display assemblies include 3 WLAN antenna transceivers and cables, and 2 WWAN antenna
transceivers and cables.
Description
Spare part number
For use in model 8540p:
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers without a webcam
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam
39.6-cm (15.6-in) LED, FHD for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD for use in computers with a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers without a webcam
39.6-cm (15.6-in) LED, HD+ for use in computers with a webcam
For use in model 8540w:
595736-001
595737-001
595738-001
600755-001
595739-001
595740-001
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers without a webcam
39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers without a webcam
39.6-cm (15.6-in) LED, HD+ WVA for use in computers with a webcam
39.6-cm (15.6-in) LED, FHD for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD for use in computers with a webcam
39.6-cm (15.6-in) LED, FHD, DreamColor for use in computers without a webcam
39.6-cm (15.6-in) LED, FHD, DreamColor for use in computers with a webcam
600756-001
600757-001
600760-001
600761-001
600758-001
600759-001
606979-001
606980-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
6. Remove the following components:
82 Chapter 4 Removal and replacement procedures
Remove the display assembly:
1. Position the computer right-side up, with the front toward you.
2. Disconnect the display panel cable (1) from the system board.
3. Remove the display panel cable from the clips built into the top cover (2)
4. Disconnect the microphone cable from the pass-thru cable (3).
5. Remove the WWAN antenna cables from the channel to the bottom of the base enclosure.(4).
6. Remove the WWAN antenna, WLAN antenna, and the microphone cables (5) from the clips built
into the top cover.
7. Position the computer upside-down, with the rear toward you.
Component replacement procedures 83
8. Remove the following:
(1) Two rubber screw covers
(2) Four Torx T8M2.5×7.0 screws, two on the bottom, two on back
(3) Two Phillips PM2.5×3.0 screws in the battery bay
9. Remove the three Torx T8M2.5×7.0 screws (1) that secure the display assembly to the
computer.
10. Lift the display assembly (2) straight up and remove it.
CAUTION: When installing the display assembly, be sure that the 4 wireless antenna cables
routed out of the display right hinge are routed and arranged properly.
Failure to follow these routing instructions can result in degradation of the computer's WLAN and
WWAN performance.
84 Chapter 4 Removal and replacement procedures
11. If it is necessary to replace the display bezel or display hinges, remove the following:
(1) Four rubber screw covers on the display bezel top edge
(2) Two rubber screw covers on the display bezel bottom edge
(3) Four Phillips PM2.5×5.0 screws on the display bezel top edge
(4) Two Phillips PM2.5×5.0 screws on the display bezel bottom edge
12. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
13. Remove the display bezel (4). The display bezel is available using spare part numbers
595747-001 (for use with computer models with a webcam), 595748-001 (for use with computer
models equipped without a webcam), and 595749-001 (for use with computer models equipped
with DreamColor displays).
Component replacement procedures 85
14. If it is necessary to replace the webcam module from the display enclosure, gently pull the
webcam module away from the double-sided tape on the display enclosure (1), disconnect the
webcam cable from the module (2), and then remove the webcam. The webcam module is
available using spare part number 583219-001.
15. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) that
secure the display panel to the display enclosure.
16. Remove the display panel cable from the left hinge (2).
17. Remove the antenna and microphone cables from the right hinge (3).
18. Remove the display panel (4).
Display panels are available using spare part number 623181-001 for HD display panels and
624643-001 for the HD+ display panels.
86 Chapter 4 Removal and replacement procedures
19. If it is necessary to remove the display panel cable, remove the tape that secures the connector
to the display panel (1), slide up and back the vertical bracket (2) that secures the cable to the
display, and then lift the cable away from the display panel (3). The display panel cable is in the
Display Panel Cable Kit, spare part number 595741-001 for HD displays and 615116-001 for
DreamColor displays.
20. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×3.0 screws (1)
that secure each display hinge to the display panel.
21. Remove the display hinges (2). The left and right display hinges are available using spare part
number 595742-001 for models that do not use DreamColor displays, and 595743-001 for
models that use DreamColor displays.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures 87
Top cover
All top covers include TouchPad button and bracket.
Description
Spare part number
595775-001
For use with HP EliteBook 8540p computer models that include a fingerprint reader
For use with HP EliteBook 8540p computer models that do not include a fingerprint reader
For use with HP EliteBook 8540w computer models that include a fingerprint reader
For use with HP EliteBook 8540w computer models that do not include a fingerprint reader
595776-001
595777-001
595778-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the top cover:
1. Turn the computer upside-down, with the front toward you.
2. Remove the two rubber screw covers (1). The rubber screw covers are included in the Rubber
Kit, spare part number 595785-001.
3. Remove the six Torx T8M2.5×7.0 screws (2) that secure the top cover to the base enclosure.
4. Remove the two Phillips PM2.5x3.0 screws (3) from the optical drive bay.
88 Chapter 4 Removal and replacement procedures
5. Remove the two Phillips PM2.0x3.0 screws (4) from the hard drive bay.
6. Turn the computer right-side up, with the rear toward you.
7. Remove the two Torx T8M2.5×6.0 screws (1) from the top of the top cover.
8. Close the computer and turn the rear toward you.
9. Remove the two HM2.5×6.0 screw locks (2) that secure the top cover to the computer.
Component replacement procedures 89
10. Disconnect the following cables from the system board:
●
●
●
●
●
(1) Black VGA cable
(2) Gray VGA cable
(3) Fingerprint reader cable
(4) TouchPad cable
(5) Card reader cable
11. Lift the rear edge of the top cover (1), and then swing it up and forward slightly.
12. Lift the top cover up (2) to allow access to the audio pass-thru cable located on the bottom of the
top cover.
90 Chapter 4 Removal and replacement procedures
13. Disconnect the audio pass-thru cable from the system board.
Reverse this procedure to install the top cover.
Component replacement procedures 91
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 595787-001. See Cable Kit on page 30
for more Cable Kit spare part number information.
Description
Spare part number
Modem module
628824-001
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
Remove the modem module:
1. Turn the computer right-side up, with the front toward you.
2. Remove the Phillips PM2.0×3.0 barrel screws (1) that secure the modem module to the system
board.
3. Disconnect the modem module (2) from the system board by lifting it straight up.
92 Chapter 4 Removal and replacement procedures
4. Disconnect the modem module cable (3) from the modem module.
Reverse this procedure to install the modem module.
ExpressCard/audio assembly
Description
Spare part number
ExpressCard/audio assembly
595783-001
Before removing the ExpressCard/audio assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
Component replacement procedures 93
i.
Remove the ExpressCard/audio assembly:
1. Position the computer right-side up, with the front toward you.
2. Disconnect the speaker cable from the assembly (1).
3. Remove the two Torx T8M2.5×8.0 screws (2) that secure the assembly to the base enclosure.
4. Lift the right side of the assembly (3) until the audio connectors disengage from the openings in
the base enclosure.
5. Remove the assembly from the base enclosure.
Reverse this procedure to install the ExpressCard/audio assembly.
94 Chapter 4 Removal and replacement procedures
Speaker assembly
Description
Spare part number
Speaker assembly
595788-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
Remove the speaker assembly:
1. Position the computer right-side up, with the front toward you.
Component replacement procedures 95
2. Unplug the Bluetooth cable (1) from the system board, and then remove the cable from the
routing channel atop the right speaker (2).
3. Remove the four Phillips PM2.5×5.0 screws (1) that secure the speaker assembly to the base
enclosure.
4. Remove the speaker assembly (2) from the base enclosure.
96 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the speaker assembly.
System board
NOTE: All system board spare part kits include replacement thermal material and VGA support
bracket.
NOTE: Models that support quad-core processors have four memory slots. Models that support
dual-core processors have two memory slots.
Description
Spare part number
595764-001
For use with the following dual-core processors: 520M, 540M, 620M
For use with the following quad-core processors: 720QM, 820QM
595765-001
For use only in Russia and the People's Republic of China with the following dual-core
processors: 520M, 540M, 620M
630293-001
For use only in Russia and the People's Republic of China with the following quad-core
processors: 720QM, 820QM
630294-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
i.
j.
Component replacement procedures 97
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
●
●
●
●
Remove the system board:
1. Position the computer right-side up, with the front toward you.
2. Remove the four Torx T8M2.5×7.0 screws (1) that secure the system board to the base
enclosure.
3. Lift the system board up a couple of inches (2) to gain access to the VGA board connector
located under the system board.
98 Chapter 4 Removal and replacement procedures
4. Disconnect the VGA board cable from the bottom of the system board.
5. Remove the system board from the chassis.
Reverse the preceding procedure to install the system board.
RJ-11 connector cable
NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 595787-001.
Before removing the RJ-11 connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
Component replacement procedures 99
i.
j.
Remove the RJ-11 connector cable:
1. Position the computer right-side up, with the front toward you.
2. Remove the RJ-11 connector (1) from the clip built into the base enclosure.
3. Remove the RJ-11 connector cable from the clips and routing channel (2) built into the base
enclosure.
4. Remove the RJ-11 connector cable from the base enclosure.
Reverse this procedure to install the RJ-11 connector cable.
100 Chapter 4 Removal and replacement procedures
USB/VGA board
Description
Spare part number
USB/VGA board (includes cable)
595782-001
Before removing the USB/VGA board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
i.
j.
Remove the USB/VGA board:
1. Position the computer right-side up, with the front toward you.
2. Remove the Torx T8M2.5×6.0 screw (1) that secures the USB board to the base enclosure.
Component replacement procedures 101
3. Lift the USB/VGA board out of the chassis (2)
Reverse this procedure to install the USB/VGA board.
102 Chapter 4 Removal and replacement procedures
Power connector cable
NOTE: The power connector cable is included in the Cable Kit, spare part number 595787-001.
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
5. Remove the following components:
f.
i.
j.
Remove the power connector cable:
1. Position the computer right-side up, with the front toward you.
2. Lift the power connector (1) up from the clips (2) in the rear of the base enclosure.
Component replacement procedures 103
3. Remove the power connector cable from the enclosure.
Reverse this procedure to install the power connector cable.
104 Chapter 4 Removal and replacement procedures
5 Computer Setup
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys, and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
Starting Computer Setup 105
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, Diagnostics, or System Configuration menu.
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
enter.
– or –
●
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
106 Chapter 5 Computer Setup
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.
File menu
Select
To do this
System Information
●
●
View identification information for the computer and the
batteries in the system.
View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.
Set System Date and Time
System Diagnostics
Set or change the date and time on the computer.
Displays the following information:
●
System Information
◦
◦
Identification information for the computer and the
batteries in the system.
Specification information for the processor, cache
and memory size, system ROM, video revision,
and keyboard controller version.
●
●
●
●
●
●
Start-up Test—Verifies the system components needed
for starting the computer.
Run-In Test—Runs a comprehensive check on system
memory.
Hard Disk Test—Runs a comprehensive self-test on
any hard drive in the system.
Memory Test—Runs a comprehensive test on any
memory installed in the computer.
Battery Test—Runs a comprehensive test on any
batteries installed in the computer.
Error Log—Displays a log file if any errors have
occurred.
Restore defaults
Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)
Reset BIOS security to factory default
Ignore changes and exit
Restore the BIOS security settings to the factory default.
Cancel any changes entered during the current session.
Then, exit and restart the computer.
Save changes and exit
Save any changes entered during the current session. Then,
exit and restart the computer. Your changes go into effect
when the computer restarts.
Computer Setup menus 107
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Administrator Tools
Setup BIOS Administrator Password
Set up a BIOS administrator password.
User Management (requires a BIOS administrator password)
Create New BIOS User Account
●
Select from a list of BIOS users.
●
Select from a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (enabled by
default).
Fingerprint Reset on Reboot (if present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
User Tools
Change Password
HP SpareKey Enrollment
Enter, change, or delete a BIOS administrator password.
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
Anti Theft
AT-p
Enable/disable Anti-Theft Protection.
DriveLock Passwords
●
Enable/disable DriveLock on any computer hard drive
(enabled by default).
●
Change a DriveLock user password or master
password.
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock
Enable/disable Automatic DriveLock support.
TPM Embedded Security
Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software Help.
NOTE: You must have a setup password to change this
setting.
Disk Sanitizer
System IDs
Run Disk Sanitizer to destroy all existing data on the primary
hard drive or the drive in the upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.
Enter a user-defined computer asset tracking number and
ownership tag.
108 Chapter 5 Computer Setup
System Configuration menu
NOTE: Some of the listed System Configuration options may not be supported by your computer.
Select
To do this
Language
Boot Options
Change the Computer Setup language.
●
●
Set a Startup Menu delay (in seconds).
Set the Multiboot Express Boot Popup delay (in
seconds).
●
●
Enable/disable Custom Logo (disabled by default).
Enable/disable Display Diagnostic URL (enabled by
default).
●
●
●
●
Enable/disable CD-ROM boot (disabled by default).
Enable/disable SD Card boot (enabled by default).
Enable/disable floppy boot (enabled by default).
Enable/disable PXE Internal NIC boot (enabled by
default).
●
Enable/Disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).
●
●
Set the Legacy Boot Order.
Device Configurations
Enable/disable USB legacy support (enabled by
default). When enabled, USB legacy support allows the
following:
◦
◦
Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running.
Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer.
●
Select a parallel port mode: ECP (Enhanced
Capabilities Port), standard, bidirectional, or EPP
(Enhanced Parallel Port).
●
●
Enable/disable fan always on while connected to an AC
outlet (enabled by default).
Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security (disabled by default).
●
SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
◦
◦
◦
AHCI (Advanced Host Controller Interface)
IDE (Integrated Drive Electronics)
RAID (Redundant Array of Independent Disks)
(select models only)
Computer Setup menus 109
Select
To do this
NOTE: Availability of these options varies by computer
model.
●
Enable/disable secondary battery fast charge (enabled
by default).
●
●
Enable/disable HP QuickLook (enabled by default).
Enable/disable Preboot Authentication on HP
QuickLook Boot (enabled by default).
●
●
Enable/disable HP QuickWeb (enabled by default).
Enable/disable HP QuickWeb: Write Protect (disabled
by default).
●
●
Enable/disable Virtualization Technology (select models
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution
Technology) (select models only; disabled by default).
●
●
●
●
Multi Core CPU (enabled by default).
Intel HT Technology (enabled by default).
Enable/disable Wake on USB (enabled by default).
Enable/disable Num lock state at boot (disabled by
default).
110 Chapter 5 Computer Setup
Select
To do this
Built-In Device Options
●
●
●
●
●
●
Enable/disable the wireless button state (enabled by
default).
Enable/disable embedded WLAN device radio (select
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
(enabled by default).
Enable/disable the Network Interface Controller (NIC)
(enabled by default).
Enable/disable LAN/WLAN switching (disabled by
default).
Set the wake on LAN state. Options include the
following:
◦
◦
◦
Disabled
Boot to Network
Follow Boot Order
●
●
Enable/disable the Ambient Light Sensor.
Enable/disable the Notebook Upgrade Bay device
(enabled by default).
●
●
●
Enable/disable the fingerprint device (enabled by
default).
Enable/disable the integrated camera (enabled by
default).
Enable/disable the Power Monitor Circuit (enabled by
default).
●
●
●
●
Enable/disable the audio device (enabled by default).
Enable/disable a modem device (enabled by default).
Enable/disable the microphone (enabled by default).
Enable/disable the internal speakers (enabled by
default).
Computer Setup menus 111
Select
To do this
Port Options
NOTE: All port options are enabled by default.
●
●
●
●
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
●
●
●
●
●
●
●
●
●
Enable/disable the 1394 port.
Enable/disable the ExpressCard slot.
Enable/disable the Smart Card slot.
Enable/disable the eSATA port.
AMT Options
Enable/disable Firmware Verbosity.
Enable/disable AMT Setup Prompt (Ctrl+P).
Enable/disable USB Key Provisioning Support.
Enable/disable Unconfigure AMT on next boot.
Select Terminal Emulation Mode.
◦
◦
ANSI
VT100
●
●
Enable/disable Firmware Progress Event Support.
Enable/disable Initiate Intel CIRA.
Set Security Level
Change, view, or hide security levels for all BIOS menu
items.
Restore Security Defaults
Restore the default security settings.
112 Chapter 5 Computer Setup
6 Specifications
Computer specifications
Metric
U.S.
Dimensions
Length
25.2 cm
9.9 in
Width
37.4 cm
14.7 in
Height (front to rear)
3.2 to 3.7 cm
2.89 kg
1.28 to 1.45 in
6.37 lbs
Weight (equipped with 39.6-cm (15.6-in) HD+ display, NV
Graphics, DVD drive, 1-GB DIMM, 160-GB hard drive,
WLAN module, 8-cell battery)
Input power
Operating voltage
Operating current
Temperature
19.0 V dc @ 4.74 A – 90 W
4.74 A
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
-15 m to 3,048 m
-15 m to 12,192 m
50 ft to 10,000 ft
-50 ft to 40,000 ft
Operating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Nonoperating
Random vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep
rate
Computer specifications 113
Metric
U.S.
Nonoperating
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.
39.6-cm (15.6-in) HD display specifications
Metric
U.S.
Dimensions
Height
21.0 cm
8.25 in
14.15 in
15.6 in
Width
35.9 cm
Diagonal
39.6 cm
Surface treatment
Contrast ratio
Refresh rate
Brightness
Pixel resolution
Pitch
Anti-glare
300:1 (typical)
60 Hz
200 nits (typical)
0.252 mm
1366 × 768
RGB stripe
LED
Format
Configuration
Backlight
PPI
101 ppi
Viewing angle
+/-30 horizontal (minimum), +/–10° vertical (minimum)
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
114 Chapter 6 Specifications
39.6-cm (15.6-in) HD+ display specifications
Metric
U.S.
Dimensions
Height
20.9 cm
8.25 in
14.15 in
15.6 in
Width
35.9 cm
Diagonal
39.6 cm
Surface treatment
Contrast ratio
Refresh rate
Brightness
Pixel resolution
Pitch
Anti-glare
300:1 (typical)
60 Hz
200 nits (typical)
0.2151 mm
1600 × 900
RGB stripe
LED
Format
Configuration
Backlight
PPI
118 ppi
Viewing angle
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
39.6-cm (15.6-in) HD+ display specifications 115
39.6-cm (15.6-in) FHD display specifications
Metric
U.S.
Dimensions
Height
20.9 cm
8.25 in
14.15 in
15.6 in
Width
35.9 cm
Diagonal
39.6 cm
Surface treatment
Contrast ratio
Refresh rate
Brightness
Pixel resolution
Pitch
Anti-glare
300:1 (typical)
60 Hz
220 nits (typical)
0.179 × 0.179 mm
1920 × 1080
RGB stripe
LED
Format
Configuration
Backlight
PPI
142 ppi
Viewing angle
60/60/50/50 (Left/Right/Down/Up) (minimum) or
70/70/60/60 (Left/Right/Down/Up) (typical)
116 Chapter 6 Specifications
Hard drive specifications
640-GB*
500-GB*
320-GB*
250-GB*
Dimensions
Height
9.5 mm
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
101 g
Interface type
Transfer rate
Security
SATA
SATA
SATA
SATA
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
2 ms
3 ms
3 ms
3 ms
Average
12 ms
13 ms
13 ms
13 ms
Maximum
22 ms
24 ms
24 ms
24 ms
Logical blocks
Disc rotational speed
Operating temperature
1,250,263,728
7200 rpm
1,048,576,000
7200 rpm
625,141,400
7200 rpm
488,397,168
7200 rpm
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
Hard drive specifications 117
DVD±RW and CD-RW SuperMulti DL Combo Drive
specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-
ROM, CD-ROM XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-
ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-
R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-
RW, DVD-RAM
Center hole diameter
Disc diameter
Standard disc
Mini disc
1.5 cm (0.59 in)
12 cm (4.72 in)
8 cm (3.15 in)
1.2 mm (0.047 in)
0.74 µm
Disc thickness
Track pitch
Access time
Random
CD
DVD
< 175 ms
< 230 ms
< 335 ms
Full stroke
< 285 ms
Audio output level
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
24X CD-R
Line-out, 0.7 Vrms
2 MB
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
< 15 seconds
< 6 seconds
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
Startup time
Stop time
118 Chapter 6 Specifications
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9),
CD-ROM, CD-ROM XA,
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio,
CD-R, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HD-
ROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
Access time
Random
CD
DVD
HD
170 ms
8 MB
170 ms
230 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 119
Blu-ray Disc ROM Combo Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R, CD-RW, DVD+R, DVD+R(9),
CD-ROM, CD-ROM XA, MIXED MODE DVD+RW, DVD-R, DVD-R(9), DVD-RW,
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (Photo-
CD, CD-EXTRA, Portfolio, CD-R, CD-
RW), CD-R, CD-RW, DVD-ROM
DVD-RAM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD-RAM, BD-ROM, BD-R, BD-RE
Access time
CD
DVD
BD-ROM
Random
<190 ms
50 GB
8.5 GB
<190 ms
<230 ms
Maximum Media Capacity (read)
Maximum Media Capacity (write)
Data transfer rate
24X CD-ROM
3,600 KB/sec
10,800 KB/sec
2,400 KB/sec
1.500 KB/sec
10,800 KB/sec
10,800 KB/sec
10,800 KB/sec
8,100 KB/sec
5,400 KB/sec
5,400 KB/sec
6,750 KB/sec
9,000 KB/sec
8X DVD
16X CD-R
10X CD-RW
8X DVD+R
8X DVD+RW
8X DVD-R
6X DVD-RW
4X DVD+R Dual Layer
4X DVD-R Dual Layer
5X DVD-RAM
2X BD-ROM
120 Chapter 6 Specifications
DVD-ROM Drive specifications
Applicable disc
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital
Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form
2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge
Center hole diameter
Disc diameter
Standard disc
Mini disc
1.5 cm (0.59 in)
12 cm (4.72 in)
8 cm (3.15 in)
1.2 mm (0.047 in)
0.74 µm
Disc thickness
Track pitch
Access time
Random
CD
DVD
< 100 ms
< 175 ms
Line-out, 0.7 Vrms
512 KB
< 125 ms
< 225 ms
Full stroke
Audio output level
Cache buffer
Data transfer rate
CD-R (24X)
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
Startup time
Stop time
< 10 seconds
< 3 seconds
DVD-ROM Drive specifications 121
Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as
provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the
security of your computer. You may be prompted for your permission or password for tasks such as
installing software, running utilities, or changing Windows settings. Refer to Windows Help and
Support for more information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager in Windows 7:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
To access Device Manager in Windows Vista:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
To access Device Manager in Windows XP:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
122 Chapter 6 Specifications
7 Backup and recovery
Windows 7
To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only),
or create system restore points. In case of system failure, you can use the backup files to restore the
contents of your computer.
Windows Backup and Restore provides the following options:
●
●
●
●
●
●
●
●
Creating a system repair disc (select models only)
Backing up individual files and folders
Creating a system image (select models only)
Scheduling automatic backups (select models only)
Creating system restore points
Recovering individual files
Restoring the computer to a previous state
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create
system repair discs (select models only) and your initial backup immediately after software setup. As
you add new software and data files, you should continue to back up your system on a regular basis
to maintain a reasonably current backup. The system repair discs (select models only) are used to
start up (boot) the computer and repair the operating system in case of system instability or failure.
Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Windows 7 123
Note the following when backing up:
●
●
●
Store personal files in the Documents library, and back it up regularly.
Back up templates that are stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
4. Save the document.
●
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
To create a backup using Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support
for more information.
124 Chapter 7 Backup and recovery
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to the
“Using a Windows 7 operating system DVD (purchased separately)” section in this guide.
Using the Windows recovery tools
To recover information you previously backed up, follow these steps:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support for
more information.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition and the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, select Start, right-click Computer, click Manage, and
then click Disk Management.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover
your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to the “Using a
Windows 7 operating system DVD (purchased separately)” section in this guide.
3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then
press f8 before the Windows operating system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
Windows 7 125
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: select Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to the “Using a Windows 7 operating
system DVD (purchased separately)” section in this guide.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows 7 operating system DVD (purchased separately)
If you are unable to boot (start up) your computer and you cannot use the system repair discs you
previously created (select models only), you must purchase a Windows 7 operating system DVD to
reboot the computer and repair the operating system. Make sure that your most recent backup
(stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system
instructions. You can also order the DVD by calling technical support. For contact information, refer to
the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD, follow these steps:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
126 Chapter 7 Backup and recovery
6. Select Repair your computer.
7. Follow the on-screen instructions.
Windows 7 127
Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●
●
●
●
●
●
●
Backing up individual files and folders
Backing up the entire hard drive (select models only)
Scheduling automatic backups (select models only)
Creating system restore points
Recovering individual files
Restoring the computer to a previous state
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
●
●
Store personal files in the Documents folder, and back it up regularly.
Back up templates that are stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
4. Save the document.
128 Chapter 7 Backup and recovery
●
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
To create a backup using Backup and Restore Center, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to back up your entire computer (select models only) or your
files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support
for more information.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use the Backup and Restore Center to recover information
you have previously backed up. You can also use Windows Startup Repair to fix problems that
might prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista®
operating system DVD to reboot the computer and repair the operating system. For additional
information, refer to the “Using a Windows Vista operating system DVD (purchased separately)”
section in this guide.
Using the Windows recovery tools
To recover information you previously backed up, follow these steps:
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to recover your entire computer (select models only) or your
files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support for
more information.
Windows Vista 129
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To
find the partitions, select Start > Computer.
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must
recover your operating system and programs using the Windows Vista operating system DVD
and the Driver Recovery disc (both purchased separately). For additional information, refer to
the “Using a Windows Vista operating system DVD (purchased separately)” section in this guide.
3. Restart the computer, and then press f8 before the Windows operating system loads.
4. Select Repair your computer.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to the “Using a Windows Vista
operating system DVD (purchased separately)” section in this guide.
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating
system DVD to reboot the computer and repair the operating system. Make sure that your most
recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista
130 Chapter 7 Backup and recovery
follow the on-screen instructions. You can also order the DVD by calling technical support. For
contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents
and reformats the hard drive. All files you have created and any software installed on the computer
are permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD, follow these steps:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
Windows Vista 131
Windows XP
To protect your information, use the Windows Backup utility (select models only) to back up files and
folders or create recovery points. In case of system failure, you can use the backup files to restore
your computer.
Windows provides the following options:
●
●
●
●
●
Backing up individual files and folders
Backing up all files and folders
Scheduling automatic backups
Creating recovery points
Recovering information
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up individual files or folders to an optional external hard drive or to a network drive.
Note the following when backing up:
●
●
●
Store personal files in the My Documents folder, and back it up periodically.
Back up templates stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document:
a. Display the screen you want to save.
b. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, click Edit > Paste.
The screen image is added to the document.
d. Save the document.
To create a backup using the Windows Backup utility (select models only), follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
132 Chapter 7 Backup and recovery
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Accessories > System Tools > Backup.
2. Follow the on-screen instructions.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools (select models only): You can use the Windows Backup utility to recover
information you have previously backed up.
●
Operating System and Driver Recovery discs (included with your computer): You can use the
discs to recover your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1. If possible, back up all personal files.
2. Select Start > All Programs > Accessories > System Tools > Backup.
The Backup or Restore Wizard opens.
3. Click Restore files and settings, and then click Next.
4. Follow the on-screen instructions.
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic
in Help and Support.
Recovering the operating system and programs
CAUTION: The recovery process reformats and completely erases the hard drive. All files you have
created and any software installed on the computer are permanently removed. The recovery process
reinstalls the original operating system, software, and drivers. Software, drivers, and updates not
installed by HP must be manually reinstalled.
To recover your operating system and programs, follow these steps:
1. If possible, back up all personal files.
2. Insert the Operating System disc into the optical drive.
3. Shut down the computer.
4. Turn on the computer.
5. Follow the on-screen instructions to install the operating system.
6. After the operating system is installed, remove the Operating System disc and insert the Driver
Recovery disc.
7. Follow the on-screen instructions to install the drivers and programs.
Windows XP 133
9 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
138 Chapter 9 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
EANSW
OVE
Applicable note number
Australia
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
The Netherlands
Norway
KEMA
NEMKO
CCC
The People's Republic of China
South Korea
Sweden
EK
SEMKO
SEV
Switzerland
Taiwan
BSMI
The United Kingdom
The United States
BSI
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions 139
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the LCD panel and the backlight. When you remove
these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary
from one computer model to another.
140 Chapter 10 Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel (3).
Display 141
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside-down.
8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the
display panel frame.
142 Chapter 10 Recycling
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
Display 143
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside-down.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
17. Remove the backlight frame from the display panel.
144 Chapter 10 Recycling
18. Remove the backlight from the backlight frame.
19. Disconnect the display panel cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
Display 145
Index
Symbols/Numerics
base enclosure, spare part
microphone 111
A
AC adapter, spare part numbers
battery
removal 47
modem 111
ambient light sensor
Network Interface Controller
(LAN) 111
identifying
removal 52
battery latch kit, spare part
number 36
buttons
AMT Setup Prompt (Ctrl-P)
BIOS administrator password
Blu-ray Disc ROM Drive,
specifications 120
Blu-ray Disc ROM with SuperMulti
DVD±R/RW DL Drive
removal 49
Firmware Progress Event
Support 112
Unconfigure AMT on next
boot 112
mute 14
power 13
USB Key Provisioning
Support 112
QuickLook 13
QuickWeb 14
antennas 20
specifications 119
Blu-ray ROM DVD±RW SuperMulti
DL Drive, spare part number
volume 14
Wireless 14
WLAN 20
WWAN 20
C
Bluetooth module
Cable Kit
audio, product description
audio-in (microphone) jack
identifying 17
audio-out (headphone) jack
identifying 17
contents 30
removal 57
chipset, product description
components
Bluetooth module cover,
illustrated 29
bottom 19
display
built-in device
B
front 16
left-side 17
rear 18
146 Index
right-side 18
top 10
computer feet
locations 46
Computer Setup
drives
fingerprint reader board, spare part
DVD-ROM Drive
G
System Configuration menu
graphics card
precautions 41
removal 49
removal 80
graphics, product description
grounding equipment and
methods 44
connectors, service
considerations 41
specifications 121
DVD±RW and CD-RW SuperMulti
DL Combo Drive with LightScribe
precautions 41
H
hard drive
precautions 41
removal 49
product description
removal 54
D
discs
diskette drive
E
specifications 117
hard drive cover
illustrated 29
removal 55
headphone (audio-out) jack
identifying 17
Ethernet, product description
expansion memory module
removal 60
precautions 41
product description
display assembly
removal 82
display bezel
illustrated 29
heat sink
removal 76
hinge
release 52
removal 85
display components, spare part
numbers 28
ExpressCard/audio assembly
removal 93
external media cards, product
removal 87
description
display hinge
external monitor port
identifying 18
removal 87
display panel
I
F
product description
removal 86
display release button,
identifying 17
internal display switch,
fan
removal 74
identifying
internal microphone, identifying
feet
illustrated 29
locations 46
docking support, product
J
jacks
description
Index 147
memory module compartment
cover
RJ-11 136
K
illustrated 29
removal 58, 60
microphone (audio-in) jack
identifying 17
Universal Serial Bus (USB)
port 137
keyboard
product description
removal 65
keyboard light, identifying
Plastics Kit
contents 29
pointing device, product
product description
model name
keys
modem jack, pin assignments
esc 15
description
fn 15
function 15
keypad 15
modem module
pointing stick buttons, identifying
product description
removal 92
monitor port
external 18
L
language, changing in Computer
Setup 109
lights
N
battery 16
network jack, pin assignments
ports
1394 17
drive 16
keyboard
DisplayPort 17
eSATA 17
mute 12
O
product description
operating system, product
description
optical drive
power connector cable
removal 103
power connector cable,
illustrated 30
QuickLook 12
QuickWeb 12
TouchPad 12
precautions 41
product description
removal 49
power cord
webcam
power requirements, product
P
M
passwords 108
mass storage devices, spare part
numbers 31
Media Card Reader, identifying
description
pin assignments
primary memory module
removal 68
processor
memory module
product description
product description
148 Index
removal 78
product description
RJ-11 connector cable
illustrated 30
System Configuration menu
removal 99
audio
chipset
RJ-45 (network) jack
identifying 18
slots
diskette drive
display panel
RTC battery
removal 58
ExpressCard 17
docking support
Ethernet
external media cards
graphics
solid-state drive, spare part
S
hard drives
keyboard
memory module
microphone
speaker assembly
SATA (Serial Advanced
Technology Attachment)
devices 109
identifying 16
removal 95
AHCI (Advanced Host
IDE (Integrated Drive
Electronics) 109
modem module
operating system
specifications
optical drives
pointing devices
ports
power requirements
processors
product name
security
serviceability
Blu-ray Disc ROM with
SuperMulti DVD±R/RW DL
Drive 119
Secondary Battery Fast Charge
always prompt for HP
DriveLock 108
computer 113
DVD±RW and CD-RW
SuperMulti DL Combo
Drive 118
webcam
wireless
product name
Q
switch cover
removal 72
system board
set up BIOS administrator
password 108
R
removal 97
removal/replacement
preliminaries 40
security, product description
procedures 45
restoring
serviceability, product
description
RJ-11 (modem) jack
identifying 18
setup utility
T
top cover
removal 88
Index 149
TouchPad buttons, identifying
TouchPad scroll zone,
Windows applications key,
identifying 15
Windows Vista operating system
DVD 130
identifying 10
wireless antennas
TXT (Intel Trusted Execution
Technology) 110
location 20
wireless, product description
WLAN module
U
Unified Extensible Firmware
Universal Serial Bus (USB) port,
upgrade bay
removal 69
WWAN cover
identifying 18
removal 50
illustrated 29
USB/VGA board
removal 62
WWAN module
removal 62
removal 101
V
volume down button, identifying
volume mute button, identifying
W
webcam
identifying
product description
webcam light, identifying
Windows 7 operating system
DVD 126
150 Index
|
York D2ce User Manual
Toshiba Printer 281c User Manual
Savin 2535p User Manual
Samsung Aqt18wjwe User Manual
Oreck 3323 8889revk User Manual
Lexmark Pro4000c User Manual
HP DESIGNJET T100 User Manual
GE CSWONBLPWF1NN User Manual
EMERSON NR51 User Manual
BLACK DECKER BDPS200 User Manual