ACER EI342CKR User Manual

Acer LCD Monitor  
User Guide  
Information for Your Safety and Comfort  
Safety instructions  
Read these instructions carefully. Keep this document for future reference. Follow all  
warnings and instructions marked on the product.  
Special notes on LCD monitors  
The following are normal with the LCD monitor and do not indicate a problem.  
Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn  
off the power switch and then turn it on again to make sure the flicker disappears.  
You may find slightly uneven brightness on the screen depending on the desktop pattern  
you use.  
The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01%  
or less such as a missing pixel or a pixel lit all the time.  
Due to the nature of the LCD screen, an afterimage of the previous screen may remain  
after switching the image, when the same image is displayed for hours. In this case, the  
screen is recovered slowly by changing the image or turning off the power switch for a  
few hours.  
Cleaning your monitor  
Please carefully follow these guidelines when cleaning the monitor:  
Always unplug the monitor before cleaning.  
Use a soft cloth to wipe the screen and cabinet front and sides.  
Accessibility  
Be sure that the power outlet you plug the power cord into is easily accessible and located as  
close to the equipment operator as possible. When you need to disconnect power from the  
equipment, be sure to unplug the power cord from the electrical outlet.  
Safe listening  
To protect your hearing, follow these instructions.  
Gradually increase the volume until you can hear it clearly and comfortably and without  
distortion.  
After setting the volume level, do not increase it after your ears have adjusted.  
Limit the amount of time listening to music at high volume.  
Avoid turning up the volume to block out noisy surroundings.  
Turn the volume down if you can't hear people speaking near you.  
iii  
           
Warnings  
Do not use this product near water.  
Do not place this product on an unstable cart, stand or table. If the product falls, it could  
be seriously damaged.  
Slots and openings are provided for ventilation to ensure reliable operation of the  
product and to protect it from overheating. These openings must not be blocked or  
covered. The openings should never be blocked by placing the product on a bed, sofa,  
rug or other similar surface. This product should never be placed near or over a radiator  
or heat register, or in a built-in installation unless proper ventilation is provided.  
Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short-out parts that could result in a fire or electric shock.  
Never spill liquid of any kind onto or into the product.  
To avoid damage of internal components and to prevent battery leakage, do not place  
the product on a vibrating surface.  
Never use it under sporting, exercising, or any vibrating environment which will probably  
cause unexpected short current or damage internal devices.  
Using electrical power  
This product should be operated from the type of power indicated on the marking label. If  
you are not sure of the type of power available, consult your dealer or local power  
company.  
If an extension cord is used with this product, make sure that the total ampere rating of  
the equipment plugged into the extension cord does not exceed the extension cord  
ampere rating. Also, make sure that the total rating of all products plugged into the wall  
outlet does not exceed the fuse rating.  
Do not overload a power outlet, strip or receptacle by plugging in too many devices. The  
overall system load must not exceed 80% of the branch circuit rating. If power strips are  
used, the load should not exceed 80% of the power strip's input rating.  
Note: The grounding pin also provides good protection from unexpected noise  
produced by other nearby electrical devices that may interfere with the  
performance of this product.  
Product servicing  
Do not attempt to service this product yourself, as opening or removing covers may expose  
you to dangerous voltage points or other risks. Refer all servicing to qualified service  
personnel.  
Unplug this product from the wall outlet and refer servicing to qualified service personnel  
when:  
the power cord or plug is damaged, cut or frayed  
liquid was spilled into the product  
the product was exposed to rain or water  
the product has been dropped or the case has been damaged  
the product exhibits a distinct change in performance, indicating a need for service  
the product does not operate normally after following the operating instructions  
iv  
     
Note: Adjust only those controls that are covered by the operating instructions,  
since improper adjustment of other controls may result in damage and will often  
require extensive work by a qualified technician to restore the product to  
normal condition.  
Potentially explosive environments  
Switch off your device in any area with a potentially explosive atmosphere and obey all signs  
and instructions. Potentially explosive atmospheres include areas where you would normally  
be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or  
fire resulting in bodily injury or even death. Switch off the device near gas pumps at service  
stations. Observe restrictions on the use of radio equipment in fuel depots, storage and  
distribution areas; chemical plants; or where blasting operations are in progress. Areas with a  
potentially explosive atmosphere are often, but not always, marked. They include below deck  
on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such  
as propane or butane), and areas where the air contains chemicals or particles such as grain,  
dust or metal powders.  
Additional safety information  
Your device and its enhancements may contain small parts. Keep them out of the reach of  
small children.  
IT Equipment Recycling Information  
Acer is strongly committed to environmental protection and views recycling, in the form of  
salvaging and disposal of used equipment, as one of the company's top priorities in  
minimizing the burden placed on the environment.  
We at Acer are very conscious of the environmental effects of our business and strive to  
identify and provide the best working procedures to reduce the environmental impact of our  
products.  
For more information and help when recycling, please go to this website:  
products.  
Disposal instructions  
Do not throw this electronic device into the trash when discarding. To minimize  
pollution and ensure utmost protection of the global environment, please  
recycle. For more information on the Waste from Electrical and Electronics  
Equipment (WEEE) regulations, visit  
Acer monitor is purposed for video and visual display of information obtained from electronic  
devices.  
v
       
LCD pixel statement  
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some  
pixels may occasionally misfire or appear as black or red dots. This has no effect on the  
recorded image and does not constitute a malfunction.  
This product has been shipped enabled for power management:  
Activate display’s Sleep mode within 5 minutes of user inactivity.  
Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard  
key.  
Tips and information for comfortable use  
Computer users may complain of eyestrain and headaches after prolonged use. Users are  
also at risk of physical injury after long hours of working in front of a computer. Long work  
periods, bad posture, poor work habits, stress, inadequate working conditions, personal  
health and other factors greatly increase the risk of physical injury.  
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or  
other musculoskeletal disorders. The following symptoms may appear in the hands, wrists,  
arms, shoulders, neck or back:  
numbness, or a burning or tingling sensation  
aching, soreness or tenderness  
pain, swelling or throbbing  
stiffness or tightness  
coldness or weakness  
If you have these symptoms, or any other recurring or persistent discomfort and/or pain  
related to computer use, consult a physician immediately and inform your company's health  
and safety department.  
The following section provides tips for more comfortable computer use.  
Finding your comfort zone  
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or  
raising your sitting height to achieve maximum comfort. Observe the following tips:  
refrain from staying too long in one fixed posture  
avoid slouching forward and/or leaning backward  
stand up and walk around regularly to remove the strain on your leg muscles  
Taking care of your vision  
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room  
lighting, poorly focused screens, very small typefaces and low-contrast displays could stress  
your eyes. The following sections provide suggestions on how to reduce eyestrain.  
Eyes  
Rest your eyes frequently.  
Give your eyes regular breaks by looking away from the monitor and focusing on a  
distant point.  
Blink frequently to keep your eyes from drying out.  
vi  
       
Display  
Keep your display clean.  
Keep your head at a higher level than the top edge of the display so your eyes point  
downward when looking at the middle of the display.  
Adjust the display brightness and/or contrast to a comfortable level for enhanced text  
readability and graphics clarity.  
Eliminate glare and reflections by:  
placing your display in such a way that the side faces the window or any light  
source  
minimizing room light by using drapes, shades or blinds  
using a task light  
changing the display's viewing angle  
using a glare-reduction filter  
using a display visor, such as a piece of cardboard extended from the display's top  
front edge  
Avoid adjusting your display to an awkward viewing angle.  
Avoid looking at bright light sources, such as open windows, for extended periods of  
time.  
Developing good work habits  
Develop the following work habits to make your computer use more relaxing and productive:  
Take short breaks regularly and often.  
Perform some stretching exercises.  
Breathe fresh air as often as possible.  
Exercise regularly and maintain a healthy body.  
Never place a LCD Monitor in an unstable location. A LCD Monitor may fall, causing serious  
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple  
precautions such as:  
Using cabinets or stands recommended by the manufacturer of the LCD Monitor.  
Only using furniture that can safely support the LCD Monitor.  
Ensuring the LCD Monitor is not overhanging the edge of the supporting furniture.  
Not placing the LCD Monitor on tall furniture (for example, cupboards or bookcases) without  
anchoring both the furniture and the LCD Monitor to a suitable support.  
Not placing the LCD Monitor on cloth or other materials that may be located between the LCD  
Monitor and supporting furniture.  
Educating children about the dangers of climbing on furniture to reach the LCD Monitor  
or its controls.  
If the existing LCD Monitor is going to be retained and relocated, the same considerations as  
above should be applied.  
vii  
 
Declaration of Conformity  
We,  
Acer Incorporated  
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan, R.O.C  
And,  
Acer Italy s.r.l.  
Via Lepetit, 40, 20020 Lainate (MI) Italy  
Tel: +39-02-939-921, Fax: +39-02 9399-2913  
Product:  
LCD Monitor  
Trade Name:  
Model Number:  
SKU Number:  
acer  
EI342CKR  
EI342CKR xxxxxxxx  
(“x” = 0~9, a ~ z, A ~ Z, or blank)  
We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in  
conformity with the relevant Union harmonization legislations as below Directive and following harmonized  
standards and/or other relevant standards have been applied:  
EMC Directive: 2014/30/EU  
EN55032:2015  
EN61000-3-2:2014  
EN 55024:2010+A1:2015  
EN61000-3-3:2013  
LVD Directive: 2014/35/EU  
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013  
RoHS Directive: 2011/65/EU  
EN 50581:2012  
ErP Directive: 2010/30/EU  
Regulation (EC) No. 1275/ 2008; EN 50564:2011  
Year to begin affixing CE marking: 2020.  
_______________________________  
RU Jan / Manager  
Acer Incorporated (Taipei, Taiwan)  
Jan. 13, 2020  
Date  
Acer America Corporation  
333 West San Carlos St., Suite 1500  
San Jose, CA 95110, U. S. A.  
Tel : 254-298-4000  
Fax : 254-298-4147  
Federal Communications Commission  
Declaration of Conformity  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may  
cause undesired operation.  
The following local Manufacturer /Importer is responsible for this declaration:  
Product:  
LCD Monitor  
EI342CKR  
Model Number:  
SKU Number:  
EI342CKR xxxxxxxx  
(“x” = 0~9, a ~ z, A ~ Z, or blank)  
Name of Responsible Party:  
Acer America Corporation  
Address of Responsible Party: 333 West San Carlos St.  
Suite 1500  
San Jose, CA 95110  
U. S. A.  
Contact Person:  
Phone No.:  
Fax No.:  
Acer Representative  
254-298-4000  
254-298-4147  
PACKAGE CONTENTS  
Please check the following items are present when you unpack the box, and save the packing  
materials in case you will need to ship or transport the monitor in future.  
LCD Monitor  
AC Power Cord  
DP Cable (Optional)  
HDMI Cable (Optional)  
Quick Start Guide  
HDMI  
H
LCD Monitor EI2 series-EI322QUR  
USER GUIDE  
1
 
Attaching the monitor to the base  
1. Unpack the box. Take out the Styrofoam  
side by side and set flat on the desktop.  
2. Take the LCD monitor out of the box  
carefully and put it on the side by side  
Styrofoam.  
Lock  
Lock  
4. Tighten the rotary shaft, base and stand  
arm with three screws. (There will be one  
spare screw left.)  
3. Press up the quick release button as  
illustrated to remove rotary shaft cover.  
5. Attach the base of step 4 to the quick  
release notch of the LCD monitor securely.  
6. Flip the LCD monitor over to make it stand  
upright on the desk where it will be used.  
(Note: Do NOT press the screen to avoid  
damage any time.)  
Attaching the monitor on the wall  
4
1
1. Remove the original screws x 4 Fig.  
from the opening back of the monitor.  
2. Tighten the 4pcs NO.2 screws as Fig 2  
Remark:  
-
Please use only the NO. 2 Screws (35 mm x 4 pcs)  
provided with this type of installation.  
-
Please check monitor weight in advance to choose suitable  
load capacity of VESA arm stand.  
-
Do not discard the original screws as these may be needed  
for future use.  
3. Connect the monitor onto the wall  
2
 
SCREEN POSITION ADJUSTMENT  
To optimize the viewing position, you can adjust the monitor tilt by using both of your hands to  
hold the edges of the monitor. The monitor can be adjusted to 15 degrees up or 5 degrees  
down.  
15  
-
Note: Do NOT press the screen with fingers.  
Do NOT grasp the corners or the left and right sides of the monitor to adjust tilt.  
CONNECTING THE POWER CORD  
This monitor has a universal power supply that allows operation in either 100/120V AC or  
220/240 V AC voltage area. No user-adjustment is required.  
3
   
Connecting the adapter and AC Power cord  
Check first to make sure that the power cord you use is the correct type required for your  
area.  
The monitor has a universal power supply that allows operation in either 100/120 V AC or  
220/240 V AC voltage area. No user-adjustment is required.  
Plug one end of the AC power cord to the Adapter, and plug the other end into an AC  
outlet.  
For units using 120 V AC:  
Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.  
For units using 220/240 V AC:  
Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set  
should have the appropriate safety approvals for the country in which the equipment will  
be installed.  
POWER SAVING  
The power saving states will be kept until a control signal has been detected or the keyboard  
or mouse is activated. The recovery time from Active OFF state back to ON state is around 3  
seconds.  
State  
ON  
LED Light  
Blue  
Power Saving  
Blinking Blue  
4
   
Display Data Channel (DDC)  
To make your installation easier, the monitor is able to Plug and Play with your system if your  
system also supports DDC protocol. The DDC (Display Data Channel) is a communication  
protocol through which the monitor automatically informs the host system about its  
capabilities, for example, supported resolutions and corresponding timing. The monitor  
supports DDC2B standard.  
20-Pin Color Display Signal Cable  
PIN NO. DESCRIPTION  
PIN NO. DESCRIPTION  
1
3
DP_3.3V  
HPD  
2
4
GND  
AUX_CH_N  
AUX_CH_P  
GND  
5
GND  
6
7
GND  
8
9
ML_LANE0_P  
ML_LANE0-N  
GND  
10  
12  
14  
16  
18  
20  
GND  
11  
13  
15  
17  
19  
ML_LANE1-P  
ML_LANE1-N  
GND  
ML_LANE2-P  
ML_LANE2-N  
GND  
ML_LANE3-P  
ML_LANE3-N  
5
   
19-Pin Color Display Signal Cable  
PIN NO. DESCRIPTION  
PIN NO. DESCRIPTION  
1
3
DATA2-  
DATA2+  
GND  
2
4
GND  
DATA1-  
DATA1+  
GND  
5
6
7
DATA0-  
DATA0+  
GND  
8
9
10  
12  
14  
16  
18  
DCLK-  
DCLK+  
NC  
11  
13  
15  
17  
19  
NC  
HDMI_SCL  
HDMI_DET  
HDMI_HPD  
HDMI_SDA  
HDMI15V  
6
 
STANDARD TIMING TABLE  
Mode  
Resolution  
640 x 480  
60 Hz  
72 Hz  
75 Hz  
66.66 Hz  
70 Hz  
56 Hz  
60 Hz  
72 Hz  
75 Hz  
74.55 Hz  
60 Hz  
70 Hz  
75 Hz  
60 Hz  
75 Hz  
60 Hz  
60 Hz  
60 Hz  
60 Hz  
60 Hz  
120 Hz  
144 Hz  
165 Hz  
60 Hz  
100 Hz  
120 Hz  
144 Hz  
VGA  
640 x 480  
640 x 480  
MAC  
640 x 480  
VESA  
720 x 400  
800 x 600  
800 x 600  
SVGA  
800 x 600  
800 x 600  
MAC  
XGA  
832 x 624  
1024 x 768  
1024 x 768  
1024 x 768  
1280 x1024  
1280 x1024  
1280 x 720  
1280 x 960  
1440 x 900  
1680 x 1050  
1920 x 1080  
1920 x 1080  
1920 x 1080  
1920 x 1080  
3440 x 1440  
3440 x 1440  
3440 x 1440  
3440 x 1440  
SXGA  
VESA  
WXGA+  
WSXGA+  
FHD  
WQHD  
Note: 1. DP1/2 (1.4): Support max timing resolution 3440x1440-144Hz, also support  
FreeSync Premium Pro and HDR function.  
2. HDMI1/2 (2.0): Support max timing resolution 3440x1440-100Hz, also  
support FreeSync Premium Pro and HDR function.  
7
 
Connecting Your Monitor to a Computer  
1. Make sure both the monitor and computer are powered-OFF.  
2. Connect DP Cable (Only DP-input model)  
a. Make sure both the monitor and computer are powered-OFF.  
b. Connect the DP cable to the computer.  
3. Connect HDMI Cable (Only HDMI-input model)  
a. Make sure both the monitor and computer are powered-OFF.  
b. Connect the HDMI cable to the computer.  
4. Plug the power cords of your computer and your monitor into a nearby electrical outlet.  
HDMI2  
HDMI1  
DP2  
(DP1.4)  
DP1  
(DP1.4)  
AUDIO  
AC  
(HDMI2.0) (HDMI2.0)  
HDMI  
HDMI  
DP  
HDMI  
Note: 1. The audio output function depends on models. Please refer to User's Guide  
for more information.  
2. DP1/2 (1.4): Support max timing resolution 3440x1440-144Hz, also support  
FreeSync Premium Pro and HDR function.  
3. HDMI1/2 (2.0): Support max timing resolution 3440x1440-100Hz, also  
support FreeSync Premium Pro and HDR function.  
8
 
External Controls  
No.  
Icon  
/
Item  
Description  
a. Press to trigger Mode control.  
b. When the OSD menu is enabled,  
press to exit the current menu and go  
back one level.  
1
Input button/Exit  
a. Press the key to open the Brightness  
control.  
b. When the OSD menu is enabled,  
press to enter to next level.  
2
3
Mode/Enter  
Brightness/+  
/
/
a. Press to toggle input sources.  
b. When the OSD menu is enabled,  
press to select or return to the  
previous menu.  
a. Press to view the OSD.  
4
5
OSD functions/-  
Power button  
b. When the OSD menu is enabled,  
press to select or go to the next menu.  
/
Turns the monitor on/off. Blue indicates  
power on.  
Blinking Blue indicates standby mode.  
POWER  
FreeSync Premium Pro(HDMI/DP Only):  
It can allow a FreeSync Premium Pro supported graphics source to dynamically  
adjust display refresh rate based on typical content frame rates for power efficient,  
virtually stutter free and low-latency display.  
9
 
Using the Shortcut Menu  
The following content is for general reference only. Actual product specifications may vary.  
The OSD (On Screen Display) can be used to adjust the settings of your LCD monitor. Press  
the key to open the OSD. You can use the OSD to adjust the picture quality, OSD position  
and general settings. For advanced settings, please refer to following page:  
Main page  
A
B
C
D
A. Input  
B. Hot Key1: Brightness, Volume, Gamma, Contrast, Blue Light, Over Drive, PIP/PBP, VRB  
C. Hot Key2: Brightness, Volume, Gamma, Contrast, Blue Light, Over Drive, PIP/PBP, VRB  
D. Main Menu  
Input  
Open the Input control and select DP or HDMI input source. When you are done, use  
go back one level.  
to  
Hot key1 (default: Mode)  
To choose scenario mode (G1, G2, G3) which user-defined profile to use or scenario mode  
(User, Standard, ECO, Graphics, HDR).  
10  
 
Hot key2 (default: Brightness)  
Open the Brightness control and select the brightness setting. When you are done, use  
go back one level.  
to  
11  
Main Menu  
The Function page  
Open the Function page to select a menu function, and adjust the settings which you want  
using the arrows. You can also view your monitor’s system information from this page. When  
you are done, use  
to go back one level.  
1. Press the Main Menu key to open the OSD.  
2. Use direction key to the up or down to select Picture from the OSD. Then press Enter to  
go into the element you wish to adjust.  
3. Use direction key to the left or right to adjust the sliding scales.  
Picture  
Mode - Standard  
Picture  
Color  
Brightness  
50  
Contrast  
50  
5
BlackBoost  
Audio  
O  
Blue Light  
ACM  
Gaming  
OSD  
Off  
HDR  
System  
Information  
Off  
Super Sharpness  
1. Press the MENU key to bring up the OSD.  
2. Using the  
button, select Picture from the OSD. Then navigate to the setting you  
0
!Ř  
wish to change.  
3. Use the  
keys to adjust the sliding scales.  
/
4. Open the Picture page to adjust Brightness, Contrast, Black boost, Blue Light, ACM, HDR  
and Super Sharpness.  
5. Brightness: Adjust the brightness from 0 to 100.  
Note: Adjusts the balance between light and dark shades.  
6. Contrast: adjust the contrast from 0 to 100.  
Note: Sets the degree of difference between light and dark areas.  
7. Black Boost: This boosts the amplitude of the dark color levels of the display– blacks will  
be less black. The higher the level, the higher the boost.  
Note: If the image is too bright or has few shadowed areas, to adjust this setting  
will not cause any significant changes to the image.  
12  
   
HDR: Can control (off / Auto / On) the default is off, set to auto will automatically  
detect and deal with HDR signal.  
Note:  
1. When HDR=Auto or On, the Modes will also be automatically set to “HDR”.  
2. When HDR=Auto, some parameters: (ACM, Gamma, Contrast, Blue Light, Black  
Boost…) functions is gray out and disable, and if you change other adjustable  
parameters, the “Modes” will not jump to “User” Mode.  
7. Color Space: You can choose Standard, SMPTE-C, DCI, EBU, HDR, Rec.709 or sRGB.  
Note:  
1. If Color Space is "HDR", then Modes is set to "HDR" automatically.  
2. If Color Space not "HDR", then Modes is set to "Standard".  
8. Grayscale Mode: Turn grayscale mode On or Off. The default is off.  
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.  
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.  
Audio  
Mode - Standard  
Picture  
Color  
Volume  
Mute  
50  
Audio  
Gaming  
OSD  
System  
Information  
1. Press the MENU key to open the OSD.  
0
2. Using the !Ř  
wish to adjust.  
3. Use the  
button, select Audio from the OSD. Then navigate to the setting you  
button to select the setting.  
/
4. Volume: Adjusts the volume.  
5. Mute: Select On or Off.  
14  
Gaming  
Mode - Standard  
Picture  
Color  
Over Drive  
Normal  
On  
FreeSync Premium Pro  
VRB  
Off  
Off  
Audio  
Refresh Rate Num  
Gaming  
OSD  
AimPoint  
Off  
System  
Information  
1. Press the MENU key to open the OSD.  
0
2. Using the !Ř  
wish to adjust.  
3. Use the  
button, select Gaming from the OSD. Then navigate to the setting you  
button to select the setting.  
/
4. Over Drive: Select Off, Normal, or Extreme.  
5. FreeSync Premium Pro: Default is On, can choose Off.  
Note: 1. If FreeSync Premium Pro is "On" , then the Over Drive selection is set to  
"Normal" automatically.  
2. If FreeSync Premium Pro is "OFF", then the user can set Over Drive to  
either one of the three settings including: (a) Extreme (b) Normal (c) Off.  
3. DP and HDMI1 support "FreeSync Premium Pro".  
4. If FreeSync Premium Pro is set to "On", please note that the screen might  
flicker during use.  
5. The following situations may happen when playing games with FreeSync  
Premium Pro enabled:  
Depending on the type of graphic cards, the game settings, and the video  
you are playing, a flickering screen may occur. Please try to set current  
FreeSync Premium Pro mode to "Off ", or visit the official AMD website  
to update the graphic card’s driver.  
When using FreeSync Premium Pro, the screen may flicker due to  
different output frequencies of the graphics card.  
When FreeSync Premium Pro is set to "On " , changing the resolution  
may result in screen-tearing. It is recommended to set FreeSync  
Premium Pro to "Off" and then change the resolution.  
15  
6. VRB: To choose whether to support dynamic picture more clean control, default is Off.  
Note: 1. It is not support VRB when HDR set to "On" or "Auto".  
2. VRB function does not affect the (Logo, Aim Point, Message and Input Icon)  
brightness.  
3. When turn on FreeSync Premium Pro, will set VRB to "Off" automatically.  
4. When to adjust Brightness, Blue Light and ACM, will set VRB to "Off"  
automatically.  
5. When detect input timing lower than 75Hz, will set VRB to "Off"  
automatically and grey out to disable.  
6. Due to the IC control dynamic picture to be clear when switch on VRB  
function, the overall brightness will become dark, and the brightness of  
"Extreme" will be darker than "Normal".  
7. Refresh Rate Num: Display the panel’s current refresh rate on the screen.  
Note: If FreeSync Premium Pro set "On" you can see the V Frequency to changes in  
the OSD.  
8. Aim Point: Show an Aim point on the screen for shooting  
Note: Aim Point is not supported in PBP mode.  
OSD  
Mode - Standard  
Picture  
Color  
Language  
English  
OSD Timeout  
Transparency  
10  
Audio  
Lock  
OSD  
Gaming  
OSD  
System  
Information  
1. Press the MENU key to open the OSD.  
2. Using the  
wish to adjust.  
3. Use the  
button, select System from the OSD. Then navigate to the setting you  
button to select the setting.  
/
4. Language: Set the OSD menu language.  
5. OSD Timeout: Adjust the delay before turning the off the OSD menu.  
6. Transparency: Select the transparency when using gaming mode. The transparency can  
be 20%, 40%, 60%, 80%, or Off.  
16  
7. OSD Lock: OSD Lock function is used to prevent OSD button from being pressed  
accidentally.  
Note: 1. OSD Locked:  
Set the OSD Lock to "On" from the OSD and press "Enter".  
The "OSD Locked" message will appear in the middle of the screen, and  
LED lights will indicate as blinking blue.  
When pressing any key, "OSD Locked" message will be prompted.  
2. OSD Unlocked:  
Press the second OSD key continuously for 3 seconds to unlock OSD. The  
"OSD Unlocked" message will appear in the middle of the screen, and LED  
lights will turn into blue.  
System  
Mode - Standard  
Picture  
Color  
Input  
DP(1.4)  
Auto Source  
DP Format  
On  
DP(1.4)  
Audio  
Gaming  
OSD  
FULL  
Wide Mode  
PIP/PBP  
Hot Key Assignment  
System  
On  
Information  
DDC/CI  
Mode - Standard  
Picture  
Color  
HDMI Black Level  
Quick Start Mode  
Normal  
Off  
Audio  
Gaming  
OSD  
System  
Information  
1. System menu can be used to select signal input sources and other important settings,  
including input types and PIP/PBP features.  
2. Press the MENU key to open the OSD.  
0
3. Using the !Ř  
wish to adjust.  
4. Use the  
button, select OSD from the OSD. Then navigate to the setting you  
button to select the setting.  
/
5. Input: Select the source from DP or HDMI input source. The options are HDMI1[2.0],  
HDMI2[2.0],DP1[1.4], and DP2[1.4].  
17  
6. Auto Source: Automatically searches for available input sources.  
7. DP Format: You can select which DP format you are using. The options are DP1.1,  
DP1.2 and DP1.4. The default is set at DP1.4.  
8. Wide Mode: You can select which screen aspect you are using. The options are Aspect,  
1:1, 21:9 and Full.  
9. PIP/PBP: The options for PIP/PBP Mode are Off, PIP Large, PIP Small, and PBP. You  
can also adjust the PIP Position, Sub Source, Source Swap, and Audio Source.  
Note: PIP/PBP is not supported while FreeSync Premium Pro is "On"  
10. Hot Key Assignment: Select the function of Hot Key 1 or Hot Key 2.  
11. DDC/CI: Allows the monitor settings to be set through the software on the PC.  
Note: DDC/CI, short for Display Data Channel/Command Interface, which allows  
monitor controls to be sent via software.  
12. HDMI Black Level: You can select the level of blackness under HDMI source.  
13. Quick Start Mode: Select Off or On. The default is "Off". Turn on to speed up boot speed.  
Product information  
Mode - Standard  
Picture  
Color  
Main Source  
DP(1.4)  
Resoiution  
1920x1080  
H/V Frequency  
Gaming  
OSD  
H: 67KHz V: 60Hz  
Mode  
SDR  
System  
Series Number  
Information  
Reset All Settings  
1. Press the MENU key to open the OSD.  
0
2. Using the !Ř  
and current input.  
3. Reset All Settings: Reset all settings to the factory defaults.  
keys, select Information to view the basic information for your monitor  
18  
Save Setting to...(User mode only)  
Mode - User  
Picture  
Color  
Game Mode: Action  
Game Mode: Racing  
Game Mode: Sports  
Gaming  
OSD  
System  
Information  
Save Settings to...  
1. Press the MENU key to open the OSD.  
0
2. Using the !Ř  
button, select “Save Setting to...” from the OSD. Then select the  
preferred mode.  
3. Save Setting to Game mode: There are three user-defined profiles available (Action,  
Racing and Sports). Save your customized settings to the Game mode in order to  
implement those settings automatically when you select it afterwards.  
19  
TROUBLESHOOTING  
Before sending your LCD monitor for servicing, please check the troubleshooting list below to  
see if you can self-diagnose the problem.  
HDMI/DP Mode (Optional)  
Problems  
No Picture  
Current Status  
Remedy  
Blue  
Using OSD, adjust brightness and  
contrast to maximum or reset to their  
default settings.  
Blinking Blue  
Check if signal cable is properly  
connected, which can be determined  
by plugging and unplugging the cable.  
Check if the PC is functioning properly  
or in the Hibernate mode. To wake the  
PC from Sleep mode, you can click  
the mouse or tap any key on the  
keyboard.  
LED OFF  
Check the power switch.  
Check if AC power cord is properly  
connected to the monitor.  
20  
   

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