Oki 5900 User Manual

Users Handbook  
OKI, Oki Data and OKIOFFICE are registered trademarks/marques  
déposées/marcas registradas, and OKIFAX and OkiLAN are  
trademarks of Oki Electric Industry Company, Ltd.  
Year 2000 Compliance  
All products currently sold by Oki Data are Year 2000  
compliant. Each product contains information technology that  
accurately processes date and time data between the years  
1999 and 2000, and carries no issue for the September 9,  
1999 (9999) programming concern. These products, when  
used in combination with products purchased from other  
manufacturers, whose products properly exchange data and  
time information, will accurately process the date and time.  
All future products are committed to meeting the same Year  
2000 compliance.  
ENERGY STAR is a registered trademark of the United States  
Environmental Protection Agency  
Windows is either a registered trademark or a trademark of Microsoft  
Corporation in the United States and other countries.  
JetSuite is a trademark of eFAX.com.  
Energy Star®  
As an ENERGY STAR partner, Oki Data  
has determined that this product meets the  
ENERGY STAR guidelines for energy  
efficiency.  
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Attaching the Document Stacker ................................... 20  
Connecting to the Telephone Line ................................ 21  
Installing the External Optional Handset ...................... 21  
Connecting an External Telephone or  
Contents  
Answering Machine ....................................................... 22  
Connecting Power .......................................................... 22  
Loading Paper ................................................................ 23  
Introduction....................................................... 1  
Features............................................................................... 1  
Product Options.................................................................. 3  
Selecting Functions and Settings.................... 24  
Navigating the Function Menu ................................... 24  
Primary Menu Functions ............................................. 25  
Using the Help Key ..................................................... 25  
Setting Features ................................................................ 25  
Using Step Access .......................................................... 26  
Using Speed Access........................................................ 26  
SpeedAccess Numbers ................................................ 27  
A Look at the Components and  
Control Panel .................................................... 4  
Components ....................................................................... 4  
Control Panel Keys and Indicators..................................... 9  
One-Touch Keypad ........................................................ 12  
Signal Tones................................................................... 13  
Installation ....................................................... 14  
Safety ................................................................................ 14  
Installation Hints ......................................................... 14  
Operation and Maintenance ........................................ 15  
Toner Cartridge and Image Drum Handling ................ 15  
Emergency First Aid .................................................... 15  
Getting Started ................................................................. 16  
Where to Install Your Fax Machine ............................... 16  
Unpacking...................................................................... 16  
Setting Up Your Fax Machine .......................................... 17  
Installing the Toner Cartridge........................................ 19  
Setting Basic Features..................................... 29  
Setting the Date and Time ................................................ 29  
Setting Your Fax Machine’s ID......................................... 29  
TSI/CSI ........................................................................ 29  
Sender ID ..................................................................... 29  
Setting the Language ....................................................... 30  
Setting the Answering Mode ............................................ 30  
Auto Receive Mode [FAX] ............................................ 30  
Manual Receive Mode [TEL] ........................................ 30  
Telephone/Fax Mode [T/F] ............................................ 30  
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Telephone Answering Device Mode [TAD] ................... 31  
Memory Reception Mode [MEM] ................................. 31  
Forwarding Mode........................................................... 31  
PC Fax Mode ................................................................. 31  
Dial and Incoming Call Parameter Settings ..................... 32  
Dial Parameter Settings .................................................. 32  
Redial Tries ................................................................. 32  
Redial Interval ............................................................. 32  
Auto Start ..................................................................... 32  
Dial Tone Detect .......................................................... 32  
Busy Tone Detect ........................................................ 32  
Tone/Pulse (MF/DP) .................................................... 33  
Tone (MF) Duration ..................................................... 33  
PBX LINE .................................................................... 33  
FLASH/EARTH/NORMAL ......................................... 33  
DIAL PREFIX .............................................................. 33  
Incoming Call Parameters .............................................. 34  
Other Basic Parameters .................................................. 35  
Connecting to a PBX........................................................ 36  
Chain Dialing................................................................. 42  
Programming a Group Directory .................................... 42  
Basic Faxing .................................................... 43  
Preparing Documents ....................................................... 43  
Guidelines ...................................................................... 43  
Document Size ............................................................ 43  
Multiple Page Documents ............................................. 43  
Loading Documents ......................................................... 44  
Sending a Fax to a Single Location ................................. 45  
Using a One Touch Speed Dial Key ............................ 45  
Using 2 or 3-digit Speed Dial ...................................... 45  
Using the Search Function .......................................... 46  
Using the Numeric Keypad ......................................... 46  
Using An External Telephone...................................... 46  
Sending a Fax to Multiple Locations (Broadcasting) ..... 47  
Sending a Fax to a Group ................................................. 47  
Display Messages........................................................... 48  
Real-Time Dialing ......................................................... 48  
Redialing ....................................................................... 48  
Confirming Results ........................................................ 48  
Stopping a Transmission ............................................... 48  
Receiving Faxes Manually ............................................ 49  
Receiving Faxes to Memory .......................................... 49  
No Paper Reception ....................................................... 49  
No Toner Reception ....................................................... 50  
Canceling Messages Stored in Memory ........................ 50  
Programming Speed Dial Numbers .............. 38  
One-Touch Key Faxing ............................................... 38  
2 or 3 Digit Faxing ...................................................... 38  
Group Faxing ............................................................... 38  
Programming One-Touch and 2 or 3 Digit  
Speed Dial Numbers ....................................................... 39  
Programming a Speed Dial .......................................... 41  
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Rejecting Unsolicited Fax Messages ............................... 51  
Power Failures and Memory ............................................. 51  
DualAccess....................................................................... 52  
What You Can Do While Sending a Fax ........................ 52  
What You Can Do While Receiving a Fax .................... 52  
What You Can Do While Making Copies...................... 52  
Making Copies ................................................................. 53  
Manual Paper Feeder ..................................................... 53  
Face Up Stacking/Face Down Stacking ......................... 54  
Memory Polling (Bulletin) .......................................... 62  
Fax on Demand (Bulletin Polling [Box]) .................... 62  
Document Tray Polling ............................................... 63  
Dialing Another Fax Machine to Request Documents  
(Polling Reception)........................................................ 64  
Call Forwarding ................................................................ 64  
Customizing Features and Operations .......... 66  
Viewing Current Settings ............................................ 66  
Operation Functions ......................................................... 66  
Service Function Settings ................................................ 70  
Options ............................................................................. 71  
Advanced Operations ..................................... 55  
Delaying Fax Transmissions ............................................ 55  
Delayed Transmission ................................................. 55  
Delayed Batch Transmission ....................................... 55  
Priority Transmission ....................................................... 56  
Confidential Faxes ........................................................... 57  
Sending Confidential Faxes .......................................... 57  
Receiving Confidential Faxes ....................................... 58  
Programming Personal (Confidential) Mailboxes ......... 58  
Changing a Password .................................................. 58  
Closing a Mailbox ....................................................... 59  
Printing Confidential Faxes ........................................ 59  
Relay Faxing .................................................................. 60  
Relay Broadcast Report............................................... 60  
Sending Documents Requested by Another Fax Machine  
(Polling Transmission) ................................................... 61  
Memory Polling........................................................... 61  
Reports............................................................. 73  
Understanding Reports..................................................... 73  
Active Memory Files Report ......................................... 73  
Activity Report .............................................................. 73  
Confidential Reception Report ..................................... 74  
Broadcast Confirmation Report ..................................... 74  
Broadcast Entry Report.................................................. 74  
Message Confirmation Report ....................................... 74  
Configuration Report..................................................... 75  
Telephone Directory ...................................................... 75  
Power Outage Report ..................................................... 75  
Printing Reports ............................................................. 75  
Codes Used in Reports ................................................... 76  
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Maintenance .................................................... 78  
Replacing the Toner Cartridge ......................................... 78  
Replacing the Image Drum............................................... 81  
Resetting the Drum Counter .......................................... 83  
Cleaning the Scanner Path ............................................. 83  
Obtaining Consumables and Replacement Parts........... 84  
Consumables ............................................................... 84  
Options ........................................................................... 84  
Problem Solving .............................................. 85  
Clearing a Document Jam ................................................ 85  
Clearing a Printing Paper Jam .......................................... 85  
Printing a Cleaning Page.................................................. 88  
Display Panel Messages ................................................... 88  
Error Messages ............................................................... 88  
Reading the Print Counters .............................................. 91  
Problem Checklist ............................................................ 91  
Shipping Your Machine ................................................... 95  
Service and Support ....................................... 96  
Your Sales and Service Dealer .......................................... 96  
Customer Support Professionals ...................................... 96  
The Okidata Customer Information System ..................... 97  
Okidata on the Internet..................................................... 97  
Index ................................................................ 98  
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Speed dialing. Set up to 40 (Model 5700) or 80 (Model  
5900) pre-programmed telephone numbers for automatic  
one-touch faxing, as well as an additional 100 (model  
5700) and 150 (model 5900) numbers for 2 or 3-digit  
entry faxing.  
Introduction  
Thank you for purchasing this OKIFAX 5700 or OKIFAX  
Overview  
5900 fax machine. The OKIFAX 5700/5900 desktop,  
plain-paper facsimile machines utilize advanced light-  
emitting diode (LED) technology for quick and trouble-  
free transmission/reception of data and images. In addition  
to the many standard features, we offer optional devices  
that expand you machine’s capabilities, including  
Group dialing. Create as many as 20 groups of  
telephone numbers and send documents to multiple  
locations with a single selection (broadcast faxing).  
Automatic alternate call. Dials a second (alternative)  
telephone number if the number originally dialed is busy.  
additional memory backed up by internal battery, a  
multifunction PC Interface Kit, and a Network Print Kit.  
Alphanumeric telephone directory. Search for  
programmed telephone numbers by name.  
Features  
72-hour battery backup. If power is lost, incoming  
messages will be stored in memory.  
The OKIFAX 5700/5900 machine includes the following fax  
features:  
33.6K bps transmission rate. Fast, efficient  
communications.  
Newly designed control panel. Special programming  
keys, a 40-key plate for pre-programmed telephone  
number, and a 10-key pad for standard dialing and  
programming.  
Large-capacity memory. 2.5 and 4.5 Mbyte for models  
5700 and 5900, respectively. This provides storage  
capacity of up to 200 pages (5700) and 360 pages  
(5900).  
New 80-character LCD (4 rows ( 20 characters). Easy  
to read display for operation guidance, clock display,  
function information, etc.  
Half-tone. Half-tone area of the document is processed  
with 64-scale gradation.  
Automatic Document Feeder (A.D.F.). Capacity of up  
to 50 sheets of recommended letter/A4 paper.  
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Advanced transmission and reception functions.  
Includes delayed transmission, broadcasting (multi-  
location transmission), confidential message  
                                                                                                                 
                                                                                                                 
Fax forwarding. Document can be forwarded to a  
designated location after being stored in memory (setting  
can also be used to forward a document when the local  
machine is out of toner or paper).  
transmission/reception, relay broadcasting, polling, etc.  
Automatic redial and page re-transmission. Ensures  
document transmission when a telephone number is busy  
or a problem occurs in the communications process.  
No paper reception. Allows continued reception of  
documents when toner or paper run out by storing data  
not yet printed in the built-in memory.  
Advanced memory transmission/reception features. A  
number of convenient features including automatic  
reception into memory without printing (e.g., ideal for  
reception of confidential communications).  
Polling. Allows the transmission/reception of documents  
from remote facsimile machines with polling capabilities.  
Copier function. Make up to 99 copies of a document at  
one time.  
Dual-access operations. Allows two tasks to be  
conducted at once (e.g., scan and prepare a document for  
transmission while another document is being received).  
Progress reports. Enable tracking of transmission status,  
and machine operations, settings and maintenance  
requirements.  
Automatic answering mode detection. Distinguishes  
between incoming fax and voice communications thus  
allowing the use of an answering machine on the same  
telephone line.  
Closed network. Prevents the reception of unsolicited  
communications.  
Large Paper Capacity. 250 sheet paper cassette  
(universal size: legal, letter, A4). An optional second  
paper tray is available to increase paper holding capacity  
to 500 sheets.  
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Product Options  
The following are optional devices that can be purchased to  
expand the functions of OKIFAX 5700/5900 facsimile  
machines:  
Second Paper Tray. Increases paper holding capacity to  
500 sheets (universal size: legal, letter, A4).  
Expanded Memory. Adds more memory to increase  
storage capacity. Available in either 2.0 or 4.0-Mbyte  
boards.  
Telephone Handset. Connects directly to the machine  
and operates like a standard telephone.  
MFP PC Interface Kit. Installation of MFP software  
(hardware provided as standard feature) enables a  
machine to operate as a multi-function peripheral (MFP)  
providing printer, scanner and Fax Modem capabilities  
when connected to a personal computer.  
Network Print Kit. Gives the option of utilizing the  
Network Print Service via Local Area Network (LAN).  
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A Look at the Components and Control Panel  
Components  
One-Touch Keypad  
Use for one-touch dialing of preprogrammed  
telephone numbers, as well as inputting  
alphabetic, numeric and special characters,  
etc. for programming and ID entries.  
LCD Panel  
Displays status of machine  
and operation in progress.  
Control Panel  
(Programming) Keys  
Numeric Keypad  
Use to enter telephone numbers,  
program information, manual  
dialing, etc.  
Main keys used for  
programming machine settings  
and operations and navigating  
through the function menu.  
Power Switch  
Press 1 to turn on and 0 to turn off.  
Manual Paper Feeder Tray  
Fold out for manual paper feed  
(bypass paper tray) use this to  
feed different types of paper  
directly into the machine.  
Copy Stacker Release Buttons  
Press these two buttons, one on each side,  
to gain entry to toner/image drum area.  
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Document Stacker  
Document Guides  
Holds original documents after being  
faxed or copied.  
Adjust guides to the width of  
documents to be faxed/copied.  
Document Tray  
Holds documents to be faxed/copied.  
Document Tray Extension  
Pullout extension for supporting  
long documents.  
Copy Output Leve
Copy Stacker  
Up position: copies
machine facedown.  
Holds document copies after  
copying process.  
Down position: copi
face up. Available o
copying or when usi
Copy Stacker Extension  
Network Print or PC
Pullout extension for supporting long  
documents.  
Paper Indicator  
Paper Tray  
Shows level of paper remaining  
in paper tray.  
Holds 250 sheets of paper (universal  
type: legal, letter, A4).  
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Line Jack  
Jack for connection to  
main outside telephone  
line.  
AC Power Cord Inlet  
Plug the AC power cord supplied  
with the unit into this inlet.  
Back Cover  
Remove this cover to expose the expansion  
slots for optional memory, and NIC board.  
TEL Jack 1  
TEL Jack 2  
Jacks for connecting optional telephone  
handset, external telephone or answering  
machine.  
IEEE-1284 Parallel Port  
Standard hardware for connection to  
personal computer and operation of MFP  
features.  
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LED Print Head  
This black bar is the transfer mechanism  
that writes received/copied information to  
the image drum. This bar should be  
cleaned each time the toner cartridge is  
changed.  
Image Drum Unit  
The image drum unit contains a green photosensitive  
drum which receives information from the LED print  
head and transfers it to the printing paper.  
Toner Cartridge  
This black cylinder, installed inside the image  
drum unit, contains the black powder used as the  
machine’s ink for printing data. Install a new  
toner cartridge* when the Replace Toner Cart  
message appears on the display panel.  
*Only toner cartridges specified for use in this  
machine by Oki should be installed.  
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5 Shift Right  
Key:  
Control Panel Keys and Indicators  
Use this key to:  
1 LCD Display Panel: Refer to this display for instructions  
and information while the machine is performing  
operations, or when entering information or changing  
settings.  
-
Move to the next operational layer in the  
programming of the machine.  
Determine/register a menu option or setting.  
Move the cursor to the right during normal operation.  
-
-
6 Alarm Indicator: This indicator light will flash and an  
alarm will sound to notify of problems that occur. To turn  
off the alarm indicator, press the Stop key and correct the  
problem.  
2
Shift Up  
Key: Use this key to:  
-
Move to the previously selected option in the same  
operational layer when programming the machine.  
Move to the upper row from the lower row when  
data such as telephone numbers is listed in two rows.  
-
7
Enter Key:  
Use this key to:  
3 Shift Left  
Key: Use this key to:  
-
-
-
Determine/register a menu option or setting.  
Determine the location of a broadcast operation.  
Display the results of a transmission or printout a  
Message Confirmation Report when the machine is in  
the standby mode with no document set in the  
document tray.  
-
Return to the previous operational layers in the  
programming of the machine.  
Move the cursor to the left during normal operation  
-
4 Shift Down  
Key:  
Use this key to:  
-
Move to the next option in the same operational layer  
when programming the machine.  
8 Help Key: Press this key to print out a function list.  
-
Move to the lower row from the upper row when data  
such as telephone numbers is listed in two rows.  
9 Resolution Key (Photo, Ex.fine, Fine, STD indicator  
lights): Use this key to set the desired resolution of the  
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fax/copy after loading the document. Use the Photo setting  
when the original document includes half-tone images.  
ID, etc., use this key to enter unique characters: Symbols  
(! # & ‘ ( ) * + , - . / : ; = ? · , Umlaut characters (ÄßÑÖÜ),  
and Norwegian characters (ÆÅØæåø).  
10 Type of Original Key (Dark, Normal, Light indicator  
lights): Use this key to set the contrast after loading the  
document. Use Light for originals that are too light,  
Normal for originals with good contrast, and Dark for  
originals that are too dark.  
15 Numeric Keypad: These 12 keys work like the keypad on  
a standard telephone when dialing a telephone number.  
They are also used to move to another operation mode,  
enter numbers, letters and other characters when  
programming the machine, and input speed dial numbers  
after pressing the Speed Dial key. The “#” key is used for  
the creation of groups of telephone numbers for batch  
transmission. After a document is loaded, this key can  
also be used to select previously programmed groups of  
telephone numbers for faxing.  
11Clear Key: Use this key to cancel ID, telephone number  
and programming entries.  
12 Menu/Exit: Use this key:  
-
To activate the Menu modewhen the machine is in  
standby state.  
16 Redial Key: Press this key to automatically redial the last  
-
To Exit the mode and return to standby state.  
telephone number dialed on the machine.  
13 */Tone Key: If the machine is set for pulse dialing,  
pressing this key will switch from pulse to tone dialing  
during the current call. This key can also be used during  
programming to create numbers with mixed pulse-tone  
operation.  
17 Hook Key: Use this key to open the telephone line for  
manual dialing with the numeric keypad or external  
telephone handset. After pressing the key, it will be  
possible to hear the dial tone and dialing code through the  
machine’s speaker.  
14 0/Unique Key: Use this key as “0” when dialing telephone  
18 Speed Dial/Search Key: After loading a document for  
numbers. When programming the Sender ID, Location  
faxing, press this key and then enter the programmed  
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Speed Dial (One-Touch or 2 or 3-digit) number for the  
location. The speed dialing function will automatically  
dial the telephone number and transmit the fax. After  
pressing the Search key, it is possible to search  
corresponding location IDs when alphanumeric characters  
are entered.  
-
Cancel the transmission of a fax (press twice within  
3 sec).  
Cancel an alarm (Alarm indicator light will illuminate).  
Return to higher operational layers when  
programming the machine.  
-
-
22 One-Touch Keypad Latch to Second Panel (model  
5900): Lifting on this latch, the primary label plate for the  
One-Touch keypad rotates on hinges to reveal a second  
panel.  
19 Hyphen Key: Use this key as the “-” character when  
programming ID and PBX, public line, international  
telephone or Earthing/Flashing switches. It is also used to  
type the “+” when entering TSI/CSI numbers.  
23 One-Touch Keypad: For a detailed description of the  
One-Touch Keypad functions, please refer to the next  
section, One-Touch Keypad.  
20 Start/Copy Key:  
Use this key to:  
-
Start transmission of a document after loading the  
document and selecting the location.  
Start manual fax transmission or reception.  
Return the machine to normal operation from the  
Power Save mode.  
24 One-Touch Labels: After programming a telephone  
number into a One-Touch key, write the name of the  
location on the label for the One-Touch key. (Remove the  
plastic covering the label, write the name using a pencil,  
and then replace the cover.)  
-
-
-
Start the copying function.  
21 Stop Key:  
Use this key to:  
-
Cancel the operation shown on the display.  
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alphanumeric keys, a number of special keys are provided for  
programming convenience:  
One-Touch Keypad  
Use these keys for quick, one-touch dialing and the  
programming of other machine operations. In addition to the  
ability to assign telephone numbers (up to 40 digits each) to a  
One-Touch key, alphanumeric names of up to 15 characters in  
length can be registered (Telephone Directory).  
Alphabet Keys (One-Touch keys#1-27, except #20): When  
programming the Sender ID and Location ID, use these keys  
to enter alphabet characters.  
Unique Key (One-Touch key#20): Use the same as the “0”  
of a 10-keypad, and for entering symbols (! # & ‘ ( ) * +, - . /  
: ; = ? · , Umlaut characters (ÄßÑÖÜ), and Norwegian  
characters (ÆÅØæåø).  
Using One-Touch Keys for Dialing  
To use One-Touch keys for dialing, after the telephone  
number(s) for the key have been programmed, simply load  
the document to be faxed and press the key of the location  
where the fax is to be sent. Two telephone numbers can be  
programmed for each One-Touch key, a primary number that  
is always dialed first, and an alternate number that is  
automatically dialed if the first number is busy or the call is  
not answered.  
Del Key (One-Touch key #30): Use this key to delete  
characters at the position of the cursor in the display panel  
when entering ID, telephone numbers or programming  
functions.  
Caps Key (One-Touch key #31): Use this key to switch  
between uppercase and lowercase when entering  
alphanumeric characters.  
Space Key (One-Touch key #36): Use this key to enter  
spaces when programming the machine. Unlike the Pause  
key, spaces provide easier reading only and have no effect on  
dialing characteristics.  
Using One-Touch Keys for Search  
After pressing the Search key, use these keys to make an  
alphabetical search for names of telephone numbers  
previously programmed.  
Plus Key (One-Touch key #39): Each fax number entered or  
programmed into the machine can be up to 40 digits long. If  
you need to dial a number longer than 40 digits, you can dial  
the number using any combination of Speed Dial numbers or  
the numeric keypad. To enter a chain dial number into a  
Using One-Touch Keys for Programming  
The One-Touch keys are also useful in the programming of  
names in the machine memory. In addition to the  
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Speed Dial number, press the Plus key at the 40th position of  
the first part of the number to indicate it is a chain dial  
number, then complete the process by entering the second  
part of the number following the procedures required for  
inputting another Speed Dial number.  
Signal Tones  
The OKIFAX 5700/5900 machines emit a number of sounds  
to inform the user of specific conditions.  
Key Select Tone: This is a short beep that is emitted each  
time a key is pressed.  
Pause Key (One-Touch key #40): Use this key to enter  
automatic 3sec pauses in dialing when programming  
telephone numbers. For example, use this key to tell the  
machine to wait for an outside or international line to open.  
(Pauses in a telephone number dialing sequence are indicated  
by a “P”.)  
Error Tone: If an inappropriate key is pressed, the machine  
emits three short beeps. If there is a problem with operations  
during communications, the machine emits five long beeps.  
Press the Stop key to turn the error tone off, and then print a  
Message Confirmation Report to check the source of the  
problem. To do this, press the Copy key twice in succession  
with no documents loaded.  
Other: Special character keys (, ; @ _ : / \ . +).  
Accessing Second Panel of One-Touch Keys (model 5900)  
End of Session Tone: At the end of each successful faxing  
session, the machine emits a long beep to confirm that there  
were no errors or problems in the communication.  
To access the second panel of One-Touch keys (41-80 for  
model 5900) grasp the latch at the bottom of the keypad and  
lift up on the main panel, swinging it up and to the right.  
After pressing the desired key(s), close the main panel.  
Off-Hook Alarm Tone: If the machine is equipped with a  
telephone handset, and if the receiver of the handset is left out  
of the cradle when not in use, the machine emits an  
intermittent warbling sound. To turn off the sound, return the  
receiver to its cradle or press the Stop key.  
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Leave electronic adjustments to authorized service  
personnel  
Installation  
Overview  
The LINE terminal connects your fax machine to a  
standard telephone line. To avoid damage to your  
telephone system or to the fax machine, do not plug your  
fax machine into anything other than a standard RJ-11C  
jack.  
Your fax machine is intended to be grounded electrically  
and is equipped with a three-wire grounded power cord.  
For your safety, do not attempt to defeat your power cord’s  
grounding plug.  
The electrical outlet and phone jack should be installed  
near the equipment and should be easily accessible.  
The two TEL terminals on the back of the fax machine are  
only suitable for 2 wire devices. Not all standard  
telephones will respond to incoming calls when connected  
to an extension jack.  
To install your new OKIFAX 5700/5900, following the steps  
in this section.  
Safety  
Installation Hints  
Operation and Maintenance  
Toner and Image Drum Handling  
Emergency First Aid  
Getting Started  
Setting Up Your Fax Machine  
Loading Paper  
This equipment may not necessarily provide for the  
effective hand-over of a call from a telephone connected to  
the same line.  
Safety  
The operation of this equipment on the same line as  
telephone or other equipment with audible warning  
devices, such as call waiting, or automatic ring detectors  
may cause false tripping of the ring detector.  
Installation Hints  
Install your fax machine in a dust-free location away from  
direct sunlight  
Do not plug your fax machine into a power source shared  
by equipment that produces electrical noise (i.e., air  
conditioners, etc)  
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Always hold the image drum by the ends—never by the  
middle. Never touch the green drum inside the image  
drum unit.  
Operation and Maintenance  
Use a dry cloth to clean the control panel and the main  
body of the unit.  
Exercise care when removing the toner cartridge. Do not  
let it touch your clothing or porous materials. The toner  
powder causes permanent stains.  
Small amounts of toner spilled on skin or clothing can be  
readily removed with soap and cold water. Using heated  
water will make removing the stain much more difficult.  
Aside from the instructions specifically mentioned in this  
handbook, your fax machine is not user serviceable. Do  
not attempt to service the machine or lubricate moving  
parts by yourself.  
Pull out the AC plug before trying to remove any objects  
that may have fallen into the machine.  
Immediately disconnect the fax machine if it becomes  
physically damaged and arrange for its repair or disposal.  
When relocating your fax machine, always disconnect the  
telephone line before disconnecting the power cord, then  
reconnect the power cord first.  
Emergency First Aid  
IF TONER IS SWALLOWED: Dilute by giving two  
glasses of water and induce vomiting by administering  
Syrup of Ipecac (follow manufacturer’s instructions), Seek  
medical attention. Never attempt to induce vomiting or  
give anything by mouth to a person who is unconscious.  
IF TONER IS INHALED: Take person to an open area  
for fresh air. Seek medical attention.  
IF TONER GETS IN THE EYES: Flush eyes with large  
quantities of cool water for 15 minutes, keeping eyelids  
open with fingers. Seek medical attention.  
This fax machine is not intended to be used in parallel  
with any other telephone devices.  
Toner Cartridge and Image Drum Handling  
Leave unused toner cartridges and image drums in their  
packages until needed. When replacing a toner cartridge  
or image drum, re-use the packaging to dispose of the old  
toner cartridge or image drum.  
Do not expose these components to light for more than  
five minutes. Never expose the green drum (inside the  
image drum unit) to direct sunlight.  
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7 Documentation  
Getting Started  
Handbook  
Quick Reference  
Where to Install Your Fax Machine  
Place your fax machine in a dust-free location away from  
direct sunlight.  
Warranty, Regulatory, Specification Information  
Allow several inches on each side of the fax machine to  
ensure adequate ventilation.  
Make sure that both power and telephone outlets are  
available nearby.  
Choose a location where the relative humidity is between  
20% and 80%, and where the temperature is between 50°F  
(10°C) and 92°F (32°C).  
Unpacking  
Remove contents from the carton. Be sure that all the items  
listed below are included.  
1 OKIFAX 5700 or 5900 Fax Machine  
2 Toner cartridge  
3 Image drum (inside machine)  
4 Power cord  
If any items are missing, contact Oki Data immediately.  
Keep your packing materials and carton in case you  
need to ship or transport the unit.  
5 Telephone line cord  
6 Document Stacker  
!
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2 Press the release buttons located on both sides of the copy  
Setting Up Your Fax Machine  
stacker. Lift up the stacker.  
1 Lift up on the document tray and swing it up and out of the  
way.  
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3 Move aside the protective sheet and grasp the image drum  
5 Put the image drum cartridge back into place.  
cartridge, then lift it out.  
Caution: Do not touch the green drum surface!  
6 Press down at each end of the image drum cartridge to  
!
make sure it is installed correctly.  
4 Grasp the protective sheet and pull it out.  
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2 Unwrap the toner cartridge and gently shake it to distribute  
the toner. Then carefully peel the tape from the bottom of  
the toner cartridge.  
Installing the Toner Cartridge  
1 Lift out the toner well cover and discard.  
3 Holding the toner cartridge with the bottom down, insert  
the left side into the toner well, placing it under the tab (a).  
Warning: Be careful when handling the toner cartridge.  
!
!
Do not let toner spill onto your clothing or other porous  
materials. If you experience any problems with toner,  
see the Safety guides at the beginning of this section.  
Important: This machine will only operate using toner  
cartridges specified by OKI for this facsimile machine.  
The use of any other toner will result in the display of  
an operation error and in machine malfunction.  
a
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4 Lower the right side down into the toner well.  
6 Close the copy stacker and document tray.  
Attaching the Document Stacker  
Attach the document exit stacker on the back of the machine  
using the latching mechanism provided.  
5 Push the lock lever forward until it stops.  
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3 Insert the end of the cord into the TEL jack on the back of  
Connecting to the Telephone Line  
1 Insert one end of the telephone cord into the LINE jack in  
the back of the machine.  
the fax machine.  
The two TEL jacks are provided to allow you to connect  
both an external handset and an answering machine.  
2 Insert the other end into your wall telephone jack.  
!
Installing the External Optional Handset  
If you purchased an external handset option with your  
fax machine, follow these instructions to install it.  
1 Plug in one end of the handset cord into the handset and  
the other end into the jack on the front of the cradle. Place  
the handset in the cradle.  
2 Insert the supplied telephone cord into the jack located on  
the back of the cradle.  
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To connect both an answering machine and a telephone:  
Connecting an External Telephone or  
Answering Machine  
1 Connect your answering machine to your fax machine.  
2 Plug your external telephone’s cord into the telephone jack  
on your answering machine.  
Important: Any external telephone or answering  
machine connected to Your fax machine must be FCC  
(US) or CSA (Canada) approved.  
You must have the TAD mode feature turned on for an  
answering machine to work with your fax machine. See  
“Setting the Answering Mode.”  
!
!
1 Insert one end of the telephone cord into the TEL jack on  
Connecting Power  
1 Plug the power cord into the back of the unit.  
the back of the fax machine.  
2 Insert the other end into the jack in your external device.  
2 Plug the other end into a grounded AC owner outlet.  
3 Turn on the power switch.  
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2 Adjust the paper guides (a) to the width of your paper. Set  
the left guide all the way to the left. Set the right guide to  
the marker for the size you’re using.  
Loading Paper  
Your OKIFAX can hold up to 250 sheets of standard-weight  
(20 lb.) paper in letter, legal, and A4 sizes. For best results,  
use paper specially made for laser printers or photocopiers.  
3 Lift up the paper length adjustment guide (b) and set it to  
the length of your paper. (If using legal size paper, remove  
the extension at the back of the tray).  
If you are receiving a document created on legal-size  
!
!
paper, the document will be reduced to fit on letter size  
paper. The vertical length of the received page image is  
automatically reduced to fit on the paper loaded, down  
to 75% of the original length.  
Your fax machine is set at the factory to use letter size  
paper. To use a different paper size, change the 1’ST  
PAPER SIZE user function setting to match your new  
paper size. See “Customizing Features and  
Operations.”  
b
a
a
1 Pull out the paper tray.  
4 Remove the paper from its wrapper. Note the “print side”  
notice printed on the label. Fan the paper.  
5 Load the paper into the paper tray, print side down.  
If you are loading paper in response to a PAPER OUT  
!
error message, open and close the upper cover to clear  
the error condition.  
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Navigating the Function Menu  
Selecting Functions  
The menu is set up in a multi-level structure of functions,  
options, and settings. A function can include a number of  
options and settings.  
and Settings  
Overview  
The navigating keys (a) and LCD display (b) on the control  
For example, Polling TX/RX includes 2 options—Polling  
TX and Polling RX. Each of these options includes a number  
of possible settings.  
panel simplify setting your machine’s functions.  
The machine functions are organized in a menu structure. As  
you navigate through the menu using the navigation keys,  
functions are displayed in the LCD window. If a document is  
loaded, menu functions for sending documents are displayed  
first. If no document is loaded, other menu functions are  
displayed.  
Menu Structure  
b
Function  
Options  
Settings  
a
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Using the Help Key  
Primary Menu Functions  
To see how the menu is organized, press HELP.  
Your machine will print out a Function List  
with instructions to access menu items. This can  
be helpful when you are setting your machine’s  
features.  
Delayed TX  
Delayed Batch TX  
Priority TX  
Confidential TX  
Relay Initiate TX  
Rolling TX/RX  
Print From Memory  
Report Print  
Setting Features  
There are two ways to navigate through the functions:  
Location Program  
Setup  
1 The step access method moves through the function menu  
step by step. It lets you see your choices at each level.  
2 If you know exactly what settings you want to change, the  
speed access method takes you directly to most points on  
the menu. Speed access numbers are only assigned to Set  
Up menu functions.  
Counter  
Printer Cleaning  
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1 Using Step Access  
To navigate through the various functions step by step, use  
the navigation keys:  
2 Using Speed Access  
If a function is assigned a speed access number (set up  
functions), simply type the number at the menu display  
prompt to bring up the function. Speed access numbers must  
be entered in two-digit format (i.e., 00-99). (See a list of  
speed access numbers on the next 2 pages).  
Following is an example of using speed access.  
To bring up the Redial Tries function, you only need to press  
three keys.  
Press the MENU/EXIT key to activate the function menu  
mode and to exit the function menu mode and return to  
standby state.  
From the standby mode with no document loaded:  
1 Press Menu/Exit.  
Press SHIFT UP to move to the previous function or  
2 Press 4 key.  
option  
3 Press 0 key.  
Press SHIFT DOWN  
to move to the next function or to  
4 Redial Tries function appears.  
5 Enter the setting you want.  
move from the upper row to the lower row when data is  
entered in two rows.  
Press SHIFT LEFT  
to move to the previous function or  
to move the cursor to the left.  
Press SHIFT RIGHT to move the cursor to the right.  
Press ENTER to set an option.  
Press CLEAR to clear entered data.  
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Speed Access Numbers  
Following are the speed access numbers and their assigned functions.  
Clock Adjustment  
00 Clock Adjustment  
ID/Password Programming  
01 TSI/CSI  
03 Personal Box  
02 Sender ID  
04 Memory Password  
Machine Settings  
10 Auto Answer Mode  
18 Instant Dial  
11 Monitor Volume  
12 Buzzer Volume  
19 Restrict Access  
20 ECM Function  
21 Closed Network  
22 Toner Save  
13 User Language  
14 Remote Diagnosis  
15 TX Mode Default  
16 No Toner Memory Receive  
17 Memory Full Save  
23 Sender ID Switch  
24 1st Paper Size  
25 2nd Paper Size **  
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Speed access numbers (continued)  
Dial Options  
40 Redial Tries  
41 Redial Interval  
42 Auto Start  
47 Pulse Make Ratio *  
48 Pulse Dial Type *  
49 MF Tone Duration *  
50 PBX Line  
43 Dial Tone Detect  
44 Busy Tone Detect  
45 MF/DP  
51 Flash/Earth/Normal *  
52 Dial Prefix  
46 Pulse Dial Rate *  
Incoming Options  
60 Incoming Ring  
61 Remote Receive  
62 T/F Timer Program  
63 Continuous Tone  
Report Options  
64 PC/FAX Switch  
65 CNG Count  
66 Ring Response  
67 Distinctive Ring  
70 MCF (Single Loc.)  
71 MCF (Multiple Loc.)  
LAN Options  
72 Message in MCF  
73 Error Report (MCF)  
80 Auto Tray Switch  
81 Paper Size Check  
82 LAN Print Timeout  
83 IP Address  
84 Subnet Mask  
85 Default Gateway  
*
Set only by a service center.  
** Active only when 2nd paper tray is installed.  
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Setting Your Fax Machines ID  
Setting Basic  
Fax machines must identify the sender (Sender ID) and the  
sender’s telephone number (TSI/CSI) on each page of every  
fax sent.  
Features  
Overview  
Important: Programming this information into your  
Setting the Date and Time  
!
fax machine is required by law in the United States.  
Follow these instructions to set the date and time:  
TSI/ CSI  
1 Press Menu/Exit to enter the menu.  
This is the telephone number of your fax machine. This  
number is printed at the top of the faxes you send, and  
appears on the displays and reports of other fax machines you  
are communicating with. A TSI/CSI can be up to 20  
characters long.  
2 Using the numeric keys (0-9), enter speed access number  
00. The display shows:  
Sender ID  
This is a descriptive title that identifies the sender—usually  
the location of your fax machine or the name of your  
company of office. It is printed at the top of every fax you  
send. You can enter up to 32 characters. The first 16  
characters will also be used as your Personal ID, which may  
appear on the displays or reports of other fax machines you  
are communicating with.  
3 Enter the current date (xx/xx/xxxx) and time (hh:mm)  
using the numeric keys (0-9), press Enter.  
If invalid data is entered, the Enter key will not operate.  
!
4 Press Menu/Exit to return to standby mode.  
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To set TSI/CSI and Sender ID:  
Auto Receive Mode [FAX]  
Your machine is connected to a telephone line reserved only  
for fax communication. (This is the factory setting).  
1 Press Menu/Exit to enter the menu.  
2 Input speed access number 02.  
Your machine assumes all incoming calls are fax messages  
and automatically receives all incoming fax messages.  
3 Input up to 20 numbers and characters (0-9/Hyphen/Space/  
+), press Enter.  
4 Press Menu/Exit.  
Manual Receive Mode [TEL]  
You use the same line for both fax and telephone calls and the  
majority of your incoming calls are telephone calls.  
Setting the Language  
1 Press Menu/Exit to enter the menu.  
When someone calls, your machine rings like a telephone.  
You can answer from an external telephone connected to your  
machine. If you pick up the hand set and hear fax machine  
tones, press the Start key to receive the fax. If you do not  
answer the phone and someone tries to send you a fax  
message, your machine will not accept it.  
2 Using the numeric keys (0-9), enter speed access number  
13.  
3 Select the language you want to appear on the display  
panel.  
4 Press Menu/Exit to return to standby mode.  
Telephone/ Fax Mode [T/ F]  
Incoming calls are a mix of fax and telephone calls.  
Setting the Answering Mode  
In this mode your machine detects whether the incoming call  
is a fax or a voice call. When the call is from another fax  
machine, your machine switches to fax mode and receives the  
message. When the call is a voice call, your machine rings  
like a telephone. If you do not answer, it switches back to fax  
mode to allow the calling party to manually send a fax.  
Set the answering mode based on how you want your  
machine to answer calls and what telephone equipment is  
connected to it. Choose the mode that best fits your needs:  
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Forwarding Mode [FWD]  
All fax communications are received into memory, then  
forwarded to another telephone number.  
Telephone Answering Device Mode [TAD]  
You have an answering machine connected to your fax  
machine.  
In this mode, your machine detects whether an incoming call  
is a fax or voice call. If it is a fax call, your machine receives  
the fax. If it is a voice call, your machine rings, then your  
answering machine activates. If you set the Remote Receive  
user function (See “Customizing Features and Operations”),  
the caller can send a fax at any time during or after the  
recorded message by using their keypad to enter the remote  
receive number you have programmed. This number activates  
fax reception. Add something like this to your answering  
machine message: “To send a fax now, press XX [the  
programmed number.]”  
When set to this mode, the machine will receive all fax  
communications into memory, and then automatically send  
the messages to the telephone number programmed into the  
Call Forwarding function. This function will display only  
when a forwarding number has been programmed.  
PC Fax Mode [PC, optional]  
Incoming faxes are stored on you computers hard disk  
instead of printing immediately.  
This mode is only available when the machine is connected to  
a personal computer via the optional multifunction printer  
(machine) software. When activated, the machine forwards  
the call directly to the computer. This lets you work with  
faxes on your computer using the JetSuite Pro software  
included with the machine option.  
Memory Reception Mode [MEM]  
Received data is not printed but is stored into memory, even if  
there is fax paper on which to print.  
Use the Print Operation function to print out data stored in  
memory during Memory Reception mode. You can set a  
password to disable the Memory Reception mode.  
To Set the Answering Mode  
1 Press Menu/Exit to enter the menu.  
2 Input speed access no. 10 (Auto Answer)  
3 Press or to select the desired mode, press Enter.  
4 Press Menu/Exit to return to standby mode.  
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Redial Interval  
Speed access no. 41.  
Dial and Incoming Call Parameter  
Settings  
The function controls how long your machine waits between  
each automatic redial attempt. Available settings are from 1 to  
6 minutes. Default setting is 3 minutes between dialing  
attempts.  
These settings allow you to control the way your machine  
dials telephone numbers and received incoming calls. Setting  
these functions before beginning use of your machine will  
make your fax communications more efficient.  
Auto Start  
To set these parameters  
Speed Access no. 42.  
1 Press Menu/Exit to enter the menu.  
2 Input the speed access number.  
With this function set to ON, the machine will automatically  
begin dialing as soon as a location is selected by pressing a  
One-Touch key or by entering another Speed Dial number.  
There is no need to press the Start key.  
3 Use or to select the desired setting, Press Enter.  
4 Press Menu/Exit to return to standby mode.  
Dial Tone Detect  
Speed access no. 43  
Dial Parameter Settings  
This function allows your machine to wait for and detect a  
dial tone before dialing. Set to ON, a dial tone must be  
detected.  
Note: Factory Default settings are in bold italics.  
Redial Tries  
Speed access no. 40.  
Busy Tone Detect  
Speed access no. 44  
This function controls how many times your machine will  
automatically redial a number that is busy or does not answer.  
Available settings are from 0 to10 tries. Speed access no. 40.  
The default setting is 3 tries.  
This function allows your machine to detect a busy tone when  
sending a fax. Available settings are ON and off.  
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wait for an outside line before dialing the rest of the  
telephone number. Available settings are on and OFF. See  
"Connecting to a PBX" in the Installation chapter for  
instructions to change this setting.  
Tone/ Pulse (MF/ DP)  
Speed access no. 45  
This function controls which method your machine uses for  
dialing: DP, dial pulse dialing which uses monotone pulses to  
dial a number like a rotary telephone, MF, multi-frequency  
dialing (touch tone) which uses different tones to dial a  
number. MF is the default setting.  
FLASH/ EARTH/ NORMAL  
Speed access no. 51  
If your machine is connected to a PBX, this function tells  
your machine about the type of PBX line your machine if  
connected to. Available settings are NORMAL (N), flash (F)  
and earth (E).  
Tone (MF) Duration  
Speed access no.49  
If the machine is set to the MF dialing method, this function  
controls the duration of the tones used for dialing (Tone  
duration varies by country). Available settings are 75, 85, and  
100 ms.  
DIAL PREFIX  
Speed access no. 52  
If your machine is connected to a PBX, use this function to  
tell your machine what access number is used to obtain an  
outside line from your PBX. You can enter up to 4 digits. See  
Connecting to a PBX in this chapter for instructions on  
changing this setting. Available settings are on  
and OFF.  
PBX LINE  
Speed access no. 50  
Turn this function on if your machine is connected to a PBX.  
Once this function has been turned on and the access digit  
function has been programmed, your machine will recognize  
the access digit you use in your PBX to get an outside line.  
After it dials your access digit, your machine will pause to  
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Continuous Tone  
Incoming Call Parameters  
Speed Access no. 63  
Incoming Ring  
When this function is set to ON, a completion tone is emitted  
at the end of receiving a fax. Pressing the Stop key turns off  
the tone. Default setting is OFF.  
Speed access no. 60  
This function offers a soft ringing sound through the  
machine’s built-in speaker when a call is received. If the  
function is set to OFF, the machine will not emit a ringing  
sound during incoming calls. If the function is set to ON, the  
machine will only emit a ringing sound when the machine is  
set to TEL (manual receive mode) or Ring Response is set to  
20 sec (except 1 ring). When set to DRC, the machine will  
emit a ringing sound for each incoming call with the same  
tone even if the Distinctive Ring parameter is set to ON.  
Available settings are ON, OFF and DRC.  
PC/FAX Switch  
Speed Access no. 64  
When set to ON, the machine will automatically switch to  
FAX when fax reception by a connected personal computer is  
not possible. Fax reception is disabled with set to OFF.  
Available settings are ON and OFF.  
Remote Receive  
Speed access no. 61  
This function allows switching from telephone to fax mode to  
receive an incoming fax. Use the keypad on the optional  
handset or external telephone to enter the remote receive  
number programmed into the machine. Available settings  
are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88, 99, ** or ##.  
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Paper-Size Setting  
Other Basic Parameters  
The machine can support two different paper settings (when  
the 2nd-Tray option is installed).  
Monitor Volume  
1’ST Paper Size  
Speed Access no. 11  
Speed Access no. 24  
The machine is equipped with a speaker for monitoring  
operations. This function provides a 5-level audio adjustment  
of the speaker (OFF, Low, Mid, High-Mid, High).  
Use this function to set the size of the paper primarily used  
in the machine. Default setting is Letter.  
2’ND Paper Size*  
Buzzer Volume  
Speed Access no. 25  
Speed Access no. 12  
Use this function to set a secondary paper size. Default  
setting is Letter  
The machine is equipped with a buzzer that sounds when a  
fax communication ends or, if an external telephone is  
connected, when the receiver is not properly returned to its  
cradle after use. The settings are Low, Middle and High.  
* Setting cannot be made unless 2nd-Tray option is  
installed.  
User Language  
Message Confirmation Report Options  
Speed Access no. 13  
Message Confirmation Report (MCF) is a very convenient  
feature that is often used on a daily basis to ensure that faxes  
were sent or arrived at the proper destinations. Use the  
following functions set MCF parameters.  
Your machine has two languages installed—English and  
Spanish, French or Portuguese, depending on where you  
purchased it. The language programmed is used to display  
messages on the control panel as to well as to print reports.  
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MCF. (Single-Loc)  
Connecting to a PBX  
Speed Access no. 70  
Private Branch Exchanges (PBXs) are private telephone  
systems used to route calls internally, for example, in a  
company. When dialing a telephone number, if a prefix  
(access) number is required to open an outside line, the line is  
connected to a PBX. If this machine is going to be connected  
to a PBX, please make the following changes to enable the  
machine to recognize the prefix digits in the telephone  
numbers used to obtain access to the outside line. After  
dialing the prefix digits, the machine will wait until the  
outside line is available before dialing the rest of the number.  
Set ON, a MCF will be printed out automatically for single  
location transmissions. When set to OFF, no report will be  
printed out.  
MCF. (Multi-Loc)  
Speed Access no. 71  
Set to ON, single and multiple location transmission  
MCF99999999 will be printed automatically. When set to  
OFF, no report will be printed out.  
Service assistance may be required to make changes in  
!
some countries. Also, some PBX systems may require  
additional adjustments to the machine. If there is any  
problem with fax communications after changing  
parameters, please contact the nearest dealership for  
assistance.  
Image in MCF.  
Speed Access no. 72  
Set to ON, a portion of the first page of the fax transmitted  
will be printed in the MCF. When set to OFF, no image will  
be printed in the report.  
To Set PBX Parameters  
1 Press Menu/Exit to enter Menu.  
Err. Report (MCF.)  
2 Input speed access no. 50 (PBX Line), wait.  
3 Press or to select ON or OFF setting, press Enter.  
4 Press to select Dial Prefix, press Enter*.  
Speed Access no. 73  
Set to ON, an error report is automatically printed if a fax  
communication does not end with the service code 0000.  
When set to OFF, the report is not printed out automatically.  
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5 Input the digit(s) normally dialed to obtain an outside line  
from the PBX, press Enter.  
6 Press Menu/Exit to return to standby mode.  
* Dial Prefix can also be accessed from the main menu by  
entering its speed access code 51.  
Keep in mind that all of the outside telephone numbers  
!
programmed into the machine must begin with the dial  
prefix of the PBX.  
To cancel these parameters at a later date, follow the  
above instructions but set the PBX Line parameter to  
OFF.  
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Your OKIFAX machine is equipped with 40 one-touch keys  
(model 5900 is equipped with a second hidden panel for an  
equivalence of 80 keys). Two 40-digit numbers can be  
programmed to each one-touch key, a primary number and an  
alternative number that is used if the primary number is busy  
or goes unanswered. You can also enter a 15 character  
location ID (name) for each key.  
Programming Speed  
Dial Numbers  
Overview  
One-Touch Key Faxing  
For quick and easy faxing operations, you can store up to 40  
(Model 5700) or 80 (Model 5900) telephone numbers in the  
machine’s memory and send documents to a fax number by  
pressing a single key.  
2 or 3 Digit Faxing  
In addition to one-touch speed faxing, you can program an  
additional 100 (model 5700) / 150 (model 5900) numbers for  
2 or 3 digit entry faxing.  
Group Faxing  
Speed dial numbers can be grouped together so you can  
quickly fax a document to multiple locations with one key  
touch.  
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Programming One-Touch and 2 or 3 Digit Speed Dial Numbers  
To begin programming your speed dial numbers, follow these instructions.  
Collect Information  
Gather the following information for each Speed Dial number you want to store:  
Entry  
Parameters  
Can be up to 15 characters  
Up to 40 characters  
Explanation  
Use letters, number or symbols.  
This is the main number.  
If the main number is busy or does not answer,  
the machine will automatically dial this  
alternate number.  
Name  
1
2
3
Primary telephone number (LOC#)  
Alternate telephone number (ALT#)  
Up to 40 characters  
Communications speed  
Echo protection state  
33.6K, 28.8K, 14.4K, 9.6K, 4.8K  
ON or OFF  
33.6K is the default setting. If the machine you  
are communicating with is an older machine,  
try adjusting the speed to a lower setting.  
If you are experiencing problems  
4
5
communicating with a remote location in a  
very noisy telephone area, or with an overseas  
location, set Echo Protection to On for the  
one-touch key assigned to that location.  
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Program the Information  
Caps Key (One-Touch key #31): Use this key to switch  
between uppercase and lowercase when entering  
alphanumeric characters.  
To enter the information for each speed dial number, use one  
of the following input methods:  
Unique Key (One Touch key #20): Use the same as the “0”  
of the numeric keypad, and for entering symbols ! # & ` ( )  
* + , - . / : ; = ? × ä ß ñ ö ü Æ Å Ø æ å ø.  
Numeric Keypad  
0-9/*/#: Use these keys to enter alphabetic characters  
(uppercase, lowercase).  
Pause Key (One-Touch key #40): Use this key to enter  
automatic 3-sec pauses in dialing. For example, use this  
key to tell the machine to wait for an outside or  
international line top open. (Pauses in a telephone number  
dialing sequence are indicated by a “P”).  
Unique Key: Use this key to enter a variety of unique  
characters, including: ! # & ‘ ( ) * + , - . / : ; = ? × ä ß  
ñ ö ü Æ Å Ø æ å ø.  
Hyphen Key: Use this key as the “-” character when  
programming ID, PBX, public line, or international  
numbers  
Space Key (One Touch key #36): Use this key to enter  
spaces when programming. Unlike the Pause key, spaces  
provide easier reading only and have no effect on dialing.  
Clear Key: use this key to cancel ID, telephone number  
Del Key: (One-Touch key #30): Use this key to delete  
characters at the position of the cursor in the display panel  
when entering, ID, telephone numbers or programming  
functions.  
and programming entries.  
One-Touch Keypad  
The One-Touch keypad is arranged like a standard keyboard  
for quick touch typing of names, Sender and Location ID.  
Other Keys  
Alphabet Keys: (#1-27, except #20) Use these keys for easy  
entering of alphabetic characters.  
Used in the programming process include Menu/Exit, Shift  
keys, Enter, Capital (CAPS).  
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8
9
Select Communication Speed, press Enter.  
Programming a Speed Dial  
Select On or Off for Echo Protection, press Enter.  
1
2
3
4
Press Menu/Exit to enter the menu.  
10 Repeat the above process from Step 3 until you have  
Press to select Location Program, press Enter.  
The cursor will be at Speed Dial. Press Enter.  
Input the speed dial number you want to program  
(One Touch, 2-digit, 3-digit), press Enter.  
Input the telephone number (LOC #), press Enter.  
Input a name if desired, press Enter.  
finished programming.  
11 Press Menu/Exit to return the machine to standby mode.  
12 When finished with the programming of one-touch keys,  
lift off the plastic cover. Use a pencil to write the name of  
the One-Touch key you have programmed.  
5
6
7
Input alternate telephone number (ALT#) if desired,  
press Enter.  
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a maximum of 140 (5700), or 230 (5900) locations. Each  
group is listed by a group dial number, and can also be  
assigned a name for alphabetic search.  
Chain Dialing  
Each fax number that you enter or program into your  
machine can be up to 40 digits long. If you need to dial a  
number with more digits, use the chain dial feature.  
To program a Group:  
To create a chain dial number:  
1
2
3
Press Menu/Exit to enter the Menu.  
1 Program the first 39 digits into a Speed Dial number.  
2 Press the Plus (+) key (One-Touch key #39).  
Press to select Location Program, press Enter.  
The cursor will be at Speed Dial, Press to select  
Group, press Enter.  
3 Program the rest of the number as if programming another  
speed Dial entry.  
4
5
Input a group dial number (from 1-20), press Enter.  
Enter the desired location by pressing either a One Touch  
key, or the Speed Dial Search key, press Enter. Continue  
until all desired locations are entered, press Start.  
To dial the number:  
1 Select the first Speed Dial Number programmed.  
2 When prompted, enter the second Speed Dial number.  
3 Press the Start key to begin sending the fax.  
6
7
Enter a Group ID, press Enter.  
Press Menu/Exit to return to standby mode.  
Note: The remaining part of the number not programmed in  
the first Speed Dial number can also be input manually when  
prompted, using the numeric keypad (step 2).  
To delete an Entry:  
1
Follow the above directions, but at Step 5, Select  
Locations(s), press Enter.  
Programming a Group Directory  
If you often send a fax to many fixed locations, setting up  
these locations as a group will save time. You can create up to  
20 different groups of telephone numbers, each group having  
2
Press or to select the entry you want to delete, press  
Clear or Enter. The entry information displays.  
3
4
Press Clear. The entry is now deleted from group.  
Press Menu/Exit to return to standby mode.  
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Document Size  
Basic Faxing  
All documents must have minimum width of 5.8(148 mm)  
and a minimum length of 5(128 mm). Documents cannot be  
wider than 8.5(216 mm) or longer than 14" (356 mm).  
Overview  
Preparing Documents  
Multiple Page Documents  
The machine can scan paper weighting between 13 (50 g/  
m²) and 28 pounds (105 g/m²).  
You can load up to 20 sheets of standard 20 pound (80 g/  
m²) paper, such as photocopier paper.  
If you use lighter or heavier paper, you can load up to 15  
sheets.  
For very heavy paper, load and send pages individually.  
When loading multiple-page documents, do not load paper  
that is thinner than 0.003(0.08 mm) or thicker than  
0.005(0.13 mm).  
For single documents, do not load paper that is thinner  
than 0.002(0.06 mm) or thicker than 0.006(0.15 mm).  
Guidelines  
Try to use good quality documents for your fax  
transmission. Documents that are typed, or written with a  
black felt-tip pen on white (or light) paper work best.  
Do not send documents that are not rectangular.  
Never use documents that have wet or sticky surfaces,  
wrinkles, staples, or paper clips. However, your machine  
can transmit documents that have been subject to normal  
wear, such a documents with staple holes, letter folds and  
minor corner folds.  
If you are not sure how a document will fax, first make a  
copy on your machine (load the document face down and  
press the Copy key).  
If your documents are heavily bent, creased or torn, make  
a copy on a photocopier and send the copy instead.  
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2 Neatly stack your documents, then insert them face down  
into the document feeder. Readjust the document guides  
for a snug fit.  
Loading Documents  
To prevent paper jams and problems during operation:  
Stack your documents neatly  
Align document edges before loading  
Don’t load different size documents at the same time  
You can load and prepare to transmit a document while  
!
your machine is still sending or receiving another  
message (as long as the document feeder is clear). To do  
this, load the document, select your location and press  
the Start key. Your Document will be sent when the  
current communication ends.  
3 The machine grips the documents, and pulls in the bottom  
1 Adjust the document guides to the width of the paper you  
page.  
are using.  
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4 If necessary, use the Resolution and Type of Original keys  
Sending a Fax to a Single Location  
for the best possible quality.  
1 Load your documents.  
2 Select the entry method, referring to the instructions  
below:  
Using a One Touch Speed Dial Key  
Press the One-Touch key you have programmed.  
Resolution  
For normal office documents, use STD (standard)  
resolution (default)  
For documents with small type or other fine detains, use  
FINE or EX.FINE resolution.  
For documents with photos or many shades of gray, use  
PHOTO resolution.  
Using 2 or 3-digit Speed Dial  
1 Press the Speed Dial/Search key.  
Contrast  
2 Enter the speed Dial number using the numeric keypad.  
3 Press the Enter Key. Wait.  
For documents with normal contrast (default setting), use  
NORMAL contrast.  
For documents that are too light, use LIGHT contrast.  
For documents that are too dark, use DARK contrast.  
4 The document will begin faxing.  
5 Your Documents are now ready for faxing or copying.  
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Using the Search Function  
Using the Numeric Keypad  
1 Press the Speed Dial/Search key. The display will show  
ENTER 1-ST CHAR.  
1 Dial as you would on a normal telephone.  
2 If you make a mistake, press the DEL key to back-up one  
2 Using the One-Touch key, enter the first letter of the name  
space, then enter the correct number.  
of the location you want to transmit to.  
3 Press the Start key.  
3 Repeatedly press the letter key to scroll through the list of  
location IDs beginning with that letter.  
4 When the correct location is found, press the Start key to  
begin faxing.  
Using An External Telephone  
1 Pick up the receiver and dial the number. If the receiving  
machine is in automatic reception mode, a high-pitched  
tone will be heard.  
2 If someone answers, request that they press the Start key  
on their machine.  
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Sending a Fax to Multiple Locations  
(Broadcasting)  
Sending a Fax to a Group  
If you often send a fax to the same set of locations, setting up  
these locations as a group will save time. Simply group speed  
dial numbers together to create a group directory (see  
Programming Speed Dial Numbers). You can create up to 20  
different groups of telephone numbers, each group having a  
maximum of 140 (5700), or 230 (5900) locations. Each group  
is listed by a group dial number, and can also be assigned a  
name for alphabetic search.  
You can send the same fax to several locations—either  
locations you have programmed into your machines dial  
directories or numbers you enter on the numeric keypad. This  
is called a broadcast.  
1 Load the document.  
2 Enter the programmed location (One-Touch key, 2- 3Digit  
Speed Dial, Group Directory, or enter a number on the  
numeric keypad).  
Follow these instructions to fax your document:  
1 Load your documents.  
3 Press Enter.  
4 Repeat Steps 2-3 until all locations for the broadcast are  
2 Press the Speed Dial/ Search key.  
input.  
3 Input the first character of the Group ID. The group name  
If Auto Start) is set to ON (default setting) you will  
will appear on the display.  
!
have 2 seconds between steps 2-3 to input the next  
location before machine begins dialing. To change this,  
set Auto Start (User Function #42) to OFF.  
4 Press the Start key.  
5 Press the Start key to begin faxing.  
6 To confirm the location input, press the Enter key instead  
of the start key at Step 5. You can select to have the  
locations displayed or to print a list  
To delete an entry, simply press  
to back up.  
!
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Display Messages  
Real-Time Dialing  
Below are some of the messages you may see during a typical Occasionally you may want to dial numbers in real time, one  
fax transmission.  
digit at a time. Press the Hook key on your control panel to  
open a telephone line, you will hear a dial tone. Enter the  
number. If an external telephone is connected to your  
machine, you can dial in real time by picking up the handset.  
(location)  
The remote location’s Personal ID, TSI/CSI, Location ID or  
the telephone number you entered will identify the location  
during transmission.  
Redialing  
If a line is busy, or there is no answer, the machine waits and  
then automatically redials the number. Also, if the machine is  
transmitting from memory and a communication error occurs,  
it automatically redials the number and sends the fax again.  
You can redial a number at any time by pressing the Redial  
key.  
CALLING  
The line is ringing.  
SENDING  
The machine is transmitting a fax.  
Confirming Results  
RESULT – OK  
After transmission, press the Enter key once (with no  
documents loaded) to see a message displayed on the control  
panel confirming your transmission. To print the report, press  
the Enter key a second time. See the section on Reports for  
more information.  
The fax was sent successfully.  
COMMUN. ERROR  
If you see this or another error message, a problem occurred  
during the communication. Try resending the fax. Refer to the  
section on Problem Solving for assistance.  
Stopping a Transmission  
To stop a transmission while it is in progress:  
1 Press the Stop key twice. The display shows STOPPED.  
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2 If documents are stuck partway through the document  
feeder, you may see a RELOAD DOCUMENT message on  
the display. Press the Stop key again. The machine feeds  
the document the rest of the way through the document  
feeder.  
Receiving Faxes to Memory  
Your machine automatically receives messages into memory  
(without immediately printing them) in a few different  
situations.  
When your machine is set to Memory Reception Mode  
(MEM), it receives data into memory without printing and  
displays MSG. IN MEMORY. To print from memory:  
Receiving Faxes Manually  
If you machine is set to the manual receive (TEL) mode,  
follow the instruction below to receive faxes. You need to  
have an optional handset installed, or an external handset  
connected.  
1 Press Menu/Exit to enter Menu.  
2 Press to select Print from Memory, press Enter.  
3 Press to select Print Memory Msg., press Enter.  
If a memory reception password has been set, enter the  
4-digit password. Press Enter.  
1 When your telephone or fax machine rings, pick up the  
handset. If a person is on the line, carry on your  
conversation.  
!
4 Data in memory is printed.  
If you switch to Auto Receive Mode, disabling Memory  
Reception Mode , all messages stored in memory are  
printed out.  
2 If a signal from a remote fax machine is heard, or if a  
person wishes to fax you a document after a conversation,  
press the Start key.  
!
3 When the RECEIVING message appears on the display,  
hang up the handset. The machine will emit a tone  
following disconnection, telling you that the transmission  
was successful.  
No Paper Reception  
If your machine runs out of paper:  
A NO PAPER, REPLACE PAPER message appears on the  
display.  
The machine continues to receive faxes in memory.  
Any messages received in memory are printed when the  
paper is replaced.  
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Even if you see a TONER LOW message on your  
machine, you may be able to use the 2/Print Operation  
key to continue printing faxes, but the print quality  
cannot be guaranteed. Replace your toner cartridge as  
soon as possible.  
No Toner Reception  
When your machine is running low on toner it displays  
TONER LOW, REPLACE TONER CART.  
!
If user function 22:NO TONER MEM.RX is set to OFF  
(default setting), and the print density is high enough, you  
can continue to use the toner cartridge without replacing it  
until the print density becomes too low.  
If User Function 22:NO TONER MEM RX is set to ON,  
your machine automatically receives and stores messages  
in its memory when toner is low. The message MSG. IN  
MEMORY appears on the display.  
Canceling Messages Stored in Memory  
To erase messages received in memory without printing  
them:  
1 Press Menu/Exit to enter Menu.  
2 Press to select Print from Memory, press Enter.  
3 Press to select Print Memory Msg., press Enter.  
4 MSG. IN MEMORY, PRINTING displays.  
To print out the message stored in memory, do the  
following:  
5 To erase the message instead of printing it, press the Stop  
1 Press Menu/Exit to enter Menu.  
key. The display shows CANCEL MEMORY?  
2 Press to select Print from Memory, press Enter.  
3 Press to select Print Memory Msg., press Enter.  
6 Press the Enter key to erase the message from your machine’s  
memory.  
If a memory reception password has been set, enter the  
!
4-digit password. Press Enter.  
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Rejecting Unsolicited Fax Messages  
Power Failures and Memory  
The machine provides a closed network function that allows  
refusal of unsolicited faxes such as advertising. If activated,  
when there is an incoming call, the machine compares the  
TSI (CIG) with the last four digits of the programmed Speed  
Dial numbers. If there is no match, the incoming call is  
refused. The machine can also be set to neither send nor  
receive faxes form locations whose telephone numbers are  
not programmed into the speed Dial memory.  
Your fax machine is equipped with a battery to prevent the  
loss of data stored in memory at the time of a power outage.  
The typical memory-backup time with a fully charged battery  
is 72 hours. If data is still held in memory at the time of  
power restoration, the machine will continue operations from  
the point when power was lost. If the data in memory has  
been lost at the time of power restoration, the machine prints  
out a Power Outage Report. Use this report to determine  
which received messages you may have lost, and which  
transmissions you may have to resend.  
The available settings are:  
Limited reception (RX)  
Limited transmission and reception (TX/RX  
No limitations (OFF).  
To set a closed network:  
1 Press Menu/Exit to enter the menu.  
2 Input speed access number 21 (Closed Network); wait.  
3 When Closed Network displays, press or to select a  
setting, press Enter.  
4 Press Menu/Exit to return to standby mode.  
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What You Can Do While Receiving a Fax  
While your machine is receiving a fax, you can:  
Dual Access  
Your fax machine’s dual access feature allows you to load  
and prepare to transmit a document while it is receiving or  
sending another fax from memory. This feature increases  
your productivity and reduces the time you spend waiting for  
other operations to finish. Once you have loaded a document  
and the display shows SELECT LOCATION, your machine is  
ready for you to load the next transmission.  
Load another document and prepare it for  
transmission. You can continue to load documents as  
long as memory is available. When the first  
transmission is complete, the next fax you have loaded  
is automatically sent.  
Continue to receive faxes while earlier received  
messages are printing, if your machine is set to receive  
faxes into memory.  
What You Can Do While Sending a Fax  
After your fax machine has finished scanning a document  
into memory and while it is transmitting from memory, you  
can:  
What You Can Do While Making Copies  
While your fax machine is making copies, you can:  
Continue to receive faxes while copies are printing, if  
your machine is set to receive faxes into memory.  
Load another document and prepare it for transmission.  
You can continue to load documents as long as memory  
is available. When the first transmission is complete,  
the next fax is automatically sent.  
TX Prep Activated will display for 2-3 seconds. Do not  
!
attempt to load documents during this short time.  
Make copies.  
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Manual Paper Feeder  
To make a copy on paper different than the paper loaded in  
the paper tray, use the manual paper feeder.  
Making Copies  
You can use your machine to make up to 99 copies at one  
time. The copy stacker capacity is 250 for face-down copies  
and 10 sheets for face-up stacking. Documents fed through  
the automatic document feeder will be printed at a resolution  
of 600 dpi.  
1 Load the document in the document tray.  
2 Fold down the manual paper feeder tray.  
To make Copies:  
1 Load the document(s) in the document tray.  
2 Press Copy. The display shows Number of Copies.  
3 If only one copy is required, wait and the machine begins  
copying.  
4 To make multiple copies, enter the number of copies using  
the numeric keypad.  
5 Press Copy again, the machine begins making copies.  
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3 Insert a sheet of paper (face up) on the tray and push into  
Face Up Stacking/ Face Down Stacking  
The machine can process copies in two ways: stacked with  
printed side up or with print side down. The position of the  
lever located on the side of the machine, above the power  
switch, determines how the copies are stacked.  
the slot until the machine grabs hold of the paper.  
4 Press Copy.  
If you are making more than one copy, feed paper  
!
continuously one sheet at a time.  
1 In the upper position, copies exit the machine face down.  
2 In the lower position, copies exit face up. However, you  
can use the “face up” position only when copying or when  
using Network Print or PC Print (options).  
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6 The display shows Select Location(s).  
Advanced  
7 Enter the desired location using either Speed Dial numbers  
or the numeric keypad.  
Operations  
8 Press Start. The machine scans the document(s) into  
memory, and waits until the time programmed to begin  
transmission.  
Overview  
Delaying Fax Transmissions  
9 Above process can be repeated up to 20 (5700) or 30  
(5900) times when memory is available.  
Delayed Transmission  
10 After all memory is used, one more transmission is  
possible by setting documents in the document tray and  
setting the machine as instructed in steps 2-7.  
This feature allows you to send documents at a specified time  
and date, and frees you from having to manually start the  
transmission. You can scan the document and store the data  
in memory. The OKIFAX 5700 and 5900 can send documents  
at up to 20 (5700) or 30 (5900) different specified times. You  
can program a delayed transmission to occur at any time over  
the next three days.  
Enter times following the 24-hour format. For  
example, 0800 is 8:00AM, 2000 is 8:00PM.  
!
Delayed Batch Transmission  
The Delayed Batch feature enables the delayed transmission  
of multiple communications scanned into memory at a time  
programmed into the machine. Locations must be  
programmed into Speed Dial numbers 31-40. Before  
inputting the following session(s), you must first access the  
Batch TX Time function in the Location Program menu and  
set the transmission time for one of the Speed Dial numbers  
31-40.  
To send a delayed fax:  
1 Load the document(s).  
2 Press Menu/Exit to enter Menu.  
3 Press Enter or to enter Delayed TX.  
4 Press or to move between date and time settings,  
and or to move between columns.  
5 Input the desired date and time using the numeric keypad,  
press Enter key.  
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To send a delayed batch fax (One Session):  
1 Load the document(s).  
Canceling Delayed Transmissions  
Follow the instructions provided below to cancel a delayed  
transmission before it has been sent.  
2 Press Menu/Exit key to enter the menu.  
3 Press to select Delayed Batch TX, press Enter .  
1 Press Stop.  
2 The display shows Cancel Communication.  
4 Enter the Speed Dial number of the desired location using  
the assigned One Touch key or the numeric keypad. Press  
Enter.  
3 The display shows Location ID or Tel. No. of the delayed  
transmissions currently programmed in the machine.  
5 Location and transmission time set displays. Press Start.  
4 Press or to select transmission to cancel. Press  
Enter.  
6 The machine scans the document(s) into memory, and  
waits until the time programmed to begin transmission.  
5 The Location ID and Tel. No. of the selected transmission  
will display. After confirmation, press Clear.  
7 Repeat above steps 1-7 to prepare multiple sessions.  
6 Selected transmission will be canceled.  
7 For a delayed transmission from the document tray, press  
Only locations programmed into Speed Dial numbers  
31-40 are applicable.  
Stop again to remove the document.  
!
!
!
8 Press Menu/Exit to return to standby mode.  
Enter times following the 24-hour format. For example,  
0800 is 8:00AM, 2000 is 8:00PM.  
There is no limitation to the number of batch  
transmission sessions to set using Speed Dial numbers  
31-40; however, no more sessions will be accepted once  
memory is filled.  
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Priority Transmission  
Confidential Faxes  
When you need to ensure that a document is transmitted  
immediately, the document loaded and scanned under this  
feature has priority over previously scanned documents or the  
processing of messages received in dual access or standby  
modes. Use this feature when you need to send a fax  
immediately, and the machine is processing other messages.  
Facsimile machines are often located in open areas where  
passersby can look through the messages received. If a  
remote machine is compatible with OKIFAX products or is  
equipped with a sub-address transmission function, this  
machine can send confidential faxes to it.  
Sending Confidential Faxes  
When a confidential fax is sent, it is received to a personal  
mailbox (or sub-address number) that is only accessible using  
a password for that mailbox. You need to know the address of  
the mailbox in order to send a fax to it. This machine can  
send messages to up to 64 predesignated mailboxes in remote  
machines.  
To send a priority TX:  
1 Load the document(s).  
2 Press Menu/Exit to enter the menu.  
3 Press to select Priority TX, press Enter .  
4 Input the desired location using a Speed Dial number or  
the numeric keypad.  
To send a confidential fax:  
5 Press the Start key.  
1 Load the document(s).  
6 The machine scans the document(s) into memory and  
assigns first priority for transmission.  
2 Press Menu/Exit to enter the menu.  
3 Press to select Confidential TX, press Enter.  
7 If all memory is used, the display shows Memory  
Overflow, Send Scanned Pages?  
4 Enter the address of the confidential mailbox, up to 20  
8 To send scanned pages, press Enter.  
characters, using the numeric keypad, press Enter.  
5 Enter the desired location using a Speed Dial number or  
the numeric keypad.  
6 Press Start.  
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5 Input a 4-digit numeric password (0000-9999), press  
Receiving Confidential Faxes  
Enter.  
Your fax machine can also receive confidential faxes only  
from machines compatible with OKIFAX or machines  
equipped with a sub-addressing function. After setting up a  
mailbox, give the person who is to send the fax the mailbox  
address. When a message is sent to that address, it is stored  
in memory, and cannot be printed until the proper password is  
entered.  
6 Repeat steps 3-5 until the desired number of confidential  
mailboxes is created (up to 16).  
7 Press Menu/Exit to return to standby mode.  
Changing a Password  
If you want to change the 4-digit password assigned to a  
confidential box, do the following. Speed access no. 03.  
Programming Personal (Confidential)  
Mailboxes  
Speed access no. 03.  
A mailbox must be empty before it can be modified or  
!
closed.  
The OKIFAX 5700/5900 can be programmed to manage16  
personal mailboxes. When set up, each mailbox is opened as  
a Confidential or Bulletin Polling (See Bulletin Polling) box.  
Once a mailbox for receiving confidential messages has been  
created, none of the messages sent to it can be printed until  
the password for that box is correctly entered.  
To change a password:  
1 Press Menu/Exit to enter Menu.  
2 Input speed access no. 03, wait.  
3 Enter the number of the personal mailbox to be modified,  
press Enter.  
4 Press Enter to select Confidential.  
To create a personal (confidential) mailbox:  
1 Press Menu/Exit key to enter Menu.  
5 Input a 4-digit numeric password, press Enter.  
6 Input a new 4-digit numeric password, press Enter.  
7 Press Menu/Exit to return to standby mode.  
2 Input speed access number 03, wait.  
3 Enter the personal box number (1-16), press Enter.  
4 Press or to select Confidential, press Enter.  
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Closing a Mailbox  
Printing Confidential Faxes  
If you want to close a mailbox, do the following.  
Each time the machine receives a confidential fax it will print  
a Confidential Reception Report which lists the mailbox  
number(s) that received faxes).  
A mailbox must be empty before it can be closed.  
!
To close a mailbox:  
To print confidential messages:  
1 Press Menu/Exit to enter Menu.  
1 Press Menu/Exit to enter Menu.  
2 Input speed access no. 03, wait.  
2 Press to select Print from Memory, press Enter.  
3 Press to select Print Personal Box, press Enter .  
3 Enter the number of the personal mailbox to be modified/  
deleted, press Enter.  
4 Press to select Close, press Enter.  
5 At Delete Box?, press Enter.  
4 Enter the personal mailbox number (1-16) that is holding  
the message, press Enter.  
5 Enter a 4-digit password for the mailbox, press Enter.  
6 Press Menu/Exit to return to standby mode.  
6 The message prints, and the machine returns to standby.  
If the message Illegal Operation is displayed during  
!
either process, the mailbox selected contains one or  
more messages and must be emptied before a change  
can be made.  
Tips:  
1) If no message is stored in the personal mailbox,  
No Data in Memory displays.  
2) If you want to delete the message without printing it,  
when Box No. =XX (Conf) Printing displays, press  
Stop. Print Personal Box Memory Cancel? displays.  
Press Enter.  
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Relay Password  
Relay Faxing  
Relay faxing allows one fax machine to send a document to  
another fax machine, which then re-sends the document to a  
number of other locations. Two different fax machines are  
involved in transmitting a relay fax: the relay initiating station  
and the relay key station (hub).  
This is the 4-digit relay key word that is programmed into  
the relay key station.  
Relay Group Numbers  
These 2-digit numbers are the numbers of groups of locations  
programmed into the relay key station.  
What is an example of Relay Faxing? Imagine that you need  
to send a fax to a number of locations in another area code.  
With Relay Faxing, you (the relay initiating station) send one  
fax (transmission) long distance to one fax (the relay key  
station). The relay key station then sends the fax to all of the  
other faxes/locations in the area code, at local rates.  
Relay Key Station  
The relay key station is the fax unit that receives the original  
fax message and then automatically relays or broadcasts the  
message to other remote fax machines.  
Relay Faxing is different from group faxing. In Group  
!
!
Faxing, a fax is sent to a preprogrammed group of  
locations directly from the fax machine.  
For this feature to be available, the relay key station must be  
an OKIFAX 2600.  
At this writing, the OKIFAX 2600 is the only Oki fax  
machine that can function as a relay key station.  
Relay Broadcast Report  
After the relay broadcast is completed, it is possible for the  
relay key station to send a fax back to your fax machine  
confirming the success of the relay broadcast. For this  
function to work, your fax machine’s own telephone number  
must be programmed into Speed Dial number 99.  
Relay Initiating Station  
Your fax machine can act as the relay initiating station, which  
starts the relay broadcast by sending the original documents.  
Before you can program your fax machine to initiate a relay  
broadcast, you will need to obtain the following information  
from the operator of the unit you intend to use as a relay key  
station:  
Be sure to program the number in the format the relay  
key station uses for dialing. For example, be sure to  
include the access digit, if required.  
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Initiating a relay broadcast:  
Sending Documents Requested by Another  
1 Load the document(s).  
Fax Machine (Polling Transmission)  
Sometimes it is useful to simply load your documents into  
your fax machine and set it to wait for the receiving fax  
machine to call and collect them. This is called setting your  
fax machine to be polled, or polling transmission. Your  
machine holds data in memory until transmission occurs.  
2 Press Menu/Exit to enter Menu.  
3 Press to select Relay Initiate TX, press Enter.  
4 Enter the password (4-digit number) of key relay station,  
press Enter.  
5 Enter two-digit numbers of remote stations, press Enter.  
Memory Polling  
6 Enter the desired location using the Speed Dial number or  
numeric keypad, press Start.  
This feature enables remote machines to contact this machine  
and poll data directly from memory.  
7 The machine will scan the document(s) into memory and  
begin faxing to the key relay station.  
8 If all memory is used, the display will show Memory  
To set memory polling:  
Overflow, Send Scanned Pages?  
1 Press Menu/Exit to enter the menu.  
2 Press to select Polling TX/RX.  
3 Press Enter to select Polling TX.  
4 Press to select Memory Poll, press Enter.  
5 Load the document(s).  
9 To send scanned pages, press Enter.  
To set the relay report number:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Location Program, press Enter.  
3 Press to select Relay Report No., press Enter.  
6 Document(s) are scanned and stored in memory, and  
display shows Waiting to be Polled.  
4 Enter the telephone number of the desired location using  
the numeric keypad (40 characters max.), press Enter.  
5 Press Menu/Exit to return to standby mode.  
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2 Input speed access no. 03, wait.  
Memory Polling (Bulletin)  
This feature enables remote machines to contact this machine  
and poll data directly from memory until all of the stored  
documents have been retrieved.  
3 Enter the personal box number (1-16), press Enter.  
4 Press or to select Bulletin Polling, press Enter.  
5 Repeat steps 3 and 4 until the desired number of bulletin  
polling mailboxes has been created (up to 16).  
To set memory polling (bulletin):  
1 Press Menu/Exit to enter the menu.  
2 Press to select Polling TX/ RX.  
3 Press Enter to select Polling TX.  
4 Press to select Memory Poll (Bull), press Enter.  
5 Load the document(s).  
6 Press Menu/Exit to return to standby mode.  
To set bulletin polling:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Polling TX/ RX, press Enter.  
3 Press Enter to select Polling TX.  
4 Press Enter to select Bulletin Poll (Box).  
6 Document(s) are scanned and stored in memory, and  
display shows Waiting to be Polled.  
5 Input personal mailbox numbers (1-16), press Enter after  
inputting each mailbox number.  
6 When finished inputting mailbox numbers, load the  
Fax on Demand (Bulletin Polling [Box])  
document(s).  
This feature enables remote machines to contact this machine  
and poll data from specified personal mailboxes until all the  
documents stored have been retrieved. Before bulletin  
polling can be conducted, you must open personal mailboxes  
for storage of the documents to be scanned.  
7 The document(s) will be scanned and stored in memory,  
Bulletin Msg. in Mem will display.  
To create a personal (bulletin polling) mailbox:  
1 Press Menu/Exit key to enter Menu.  
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Printing Documents Scanned into Memory for Bulletin  
Polling  
Document Tray Polling  
This feature enables remote machines to poll the documents  
set in the document tray.  
If you need to print out the document(s) scanned into  
memory for bulletin polling, use the following procedure.  
To set document tray polling:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Polling TX/ RX.  
3 Press Enter to select Polling TX.  
4 Press to select Feeder Poll, press Enter.  
5 Load the document(s).  
To print from personal (bulletin polling) mailboxes:  
1 Press Menu/Exit to enter the menu.  
2 Pressto select Print from Memory, press Enter .  
3 Press to select Print Personal Box, press Enter .  
4 Enter the personal mailbox number (1-16) holding the  
6 Display shows Waiting to be Polled.  
document, press Enter.  
5 The message prints, and the machine returns to standby.  
Tips:  
1) If no message is stored in the personal mailbox, No  
Data in Memory will display.  
2) If you want to delete a message without printing it, after  
inputting the mailbox number and pressing Enter, press  
the Stop key to stop the printing process. The message  
Print Personal Box Memory Cancel? will display.  
Press Enter and memory will be canceled without  
printing.  
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2 Press Enter to select Print from Memory.  
Dialing Another Fax Machine to Request  
3 Press to select Print Memory Poll, press Enter.  
Documents (Polling Reception)  
Calling a remote fax machine to receive documents loaded on  
their machine is called polling or polling reception. This  
machine is capable of polling only one machine at a time.  
4 Faxes stored in memory are printed, and machine returns  
to standby mode.  
To cancel:  
5 Press Stop, press Enter.  
6 Display showsMemory Cancel?  
7 Press Enter to cancel memory.  
8 Machine returns to standby mode.  
1 Press Menu/Exit to enter the menu.  
2 Press to select Polling TX/ RX, press Enter.  
3 Press to select Polling RX, press Enter.  
4 Enter mailbox numbers, maximum of 20 characters (0-  
9,space,*,#), press Enter.  
5 Enter desired location using Speed Dial or the numeric  
Call Forwarding  
keypad.  
The OKIFAX 5700/5900 machines are equipped with call  
forwarding to increase faxing convenience and reliability.  
6 Press Start.  
Forwarding  
Printing of Faxes Polled into Memory  
You can set your fax machine to automatically to forward  
incoming faxes to a predetermined number of up to 40  
characters (0-9/*/#/+/Pause/Hyphen/Space) can be entered.  
To do this, you must first set the forwarding number, then set  
the Auto Answer mode to FWD.  
This feature lets you print faxes you have poled from a  
remote machine. You can also use it to print documents that  
you have scanned into the machine for polling.  
To print or cancel polled faxes in memory:  
To set a forwarding number:  
1 Press Menu/Exit to enter the menu.  
1 Press Menu/Exit to enter the menu.  
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2 Press to select Location Program, press Enter.  
3 Press to select Forwarding No., press Enter.  
4 Enter the telephone number, press Enter.  
Forward on Paper/Toner Error  
When the machine is operating under any of the answering  
modes except FWD, TEL or MEM, this function provides a  
reliable backup against the problems of paper or toner  
shortages. If the machine detects no more paper or  
insufficient toner, it forwards incoming faxes to a  
predetermined location automatically.  
5 Press Menu/Exit to return to standby mode.  
To set the auto answer mode to FWD:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Setup, press Enter.  
To set a forwarding number:  
3 Press to select Machine Settings, press Enter.  
4 Press to select Auto Answer mode, press Enter.  
5 Press to select FWD, press Enter.  
1 Press Menu/Exit to enter the menu.  
2 Press or to select Location Program, press Enter.  
3 Press to select Forwarding on P-ERR, press Enter.  
6 Press Menu/Exit to return to standby mode.  
4 Enter the telephone number (up to 40 characters (0-9/*/#/  
+/Pause/Hyphen/Space), press Enter.  
5 Press Menu/Exit to return to standby mode.  
It is not possible to forward polled or confidential faxes.  
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2 Enter the speed access number of the parameter you want  
Customizing Features  
to change.  
3 When the display shows the parameter you want, press ᮢ  
and Operations  
or to select the setting, press Enter.  
Overview  
4 Press Menu/Exit to return to standby mode.  
Many of the OKIFAX 5700/5900 features and settings can be  
changed to suit your needs. Here we list a number of user  
changeable functions that can be used to customize machine  
operations.  
Operation Functions  
Default settings are in bold italic.  
Remote Diagnosis  
Viewing Current Settings  
Before making changes, it is helpful to print out a list of  
current settings as an aid to determine features and functions  
you want to change.  
Speed access no. 14.  
The remote diagnostics feature allows service personnel to  
remotely dial and service the machine. Available settings are  
ON and OFF.  
To Print a Configuration Report:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Report Print, press Enter.  
3 Press to select Configuration, press Enter.  
4 Report print.  
Transmission (TX) Mode Default  
Speed access no. 15.  
This function allows the machine’s default settings for  
original document condition and transmission scanning  
resolution (Type of Original and Resolution keys,  
5 Press Stop to cancel printing.  
respectively) to be changed. The factory default settings are  
standard (STD) and normal (Normal). If faxes that require  
some other combination are often sent or received, use these  
To change operation functions:  
1 Press the Menu/Exit key to enter the menu.  
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function settings to adjust machine operations to best fit the  
situation. During the programming sequence, the new default  
combination will be indicated on the control panel  
Restrict Access  
Speed access no.19  
This function controls whether or not machine operation is  
restricted or not. In the ON state, if restriction IDs have been  
programmed, users must enter a password before being  
allowed access to the machine’s functions. Set to OFF, no  
password is required even if restriction IDs have been  
programmed.  
Memory Full Save  
Speed access no. 17  
With features like group dialing, dialing starts after an entire  
document or set of documents is read into memory. If during  
this process, memory becomes full and an operator time out  
seems likely, a message to that effect is shown on the display  
if this function is set to ON. If it is set to OFF, data not read  
into memory is deleted automatically. Available settings are  
ON and OFF.  
ECM Function  
Speed access no. 20  
The error correction mode (ECM) function is provided to  
improve communications in areas where telephone line  
conditions are very poor. Available settings are ON and OFF.  
Instant Dial  
Speed access no. 18  
Sender ID Switch  
In the ON state, the document is scanned into memory and  
dialing starts immediately. Although the function relies on  
memory availability, connection to the remote location is  
confirmed and the document transmitted faster when memory  
is available. If it is set to OFF, the machine first confirms  
contact with the remote location and then transmits the  
document reading from the document tray (without scanning  
into memory).  
Speed access no. 23  
This function determines if the Sender ID is to be printed on  
the transmitted fax. Available settings are ON and OFF: set to  
ON, the ID is included on the fax.  
In the United States, FCC regulation states that fax  
!
machines must identify the sender and the telephone  
number of the sender on each page of every fax sent.  
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Pulse Dial Rate  
answered before switching to FAX mode. Available settings  
are 20 and 35sec.  
Speed Access no. 46  
If the machine is set to DP, this function controls the rate of  
the dialing pulses (which vary by country). Available settings  
are 10, 16 and 20pps.  
CNG Count  
Speed access no. 65  
When set either in the T/F or TAD modes, the machine detects the  
type of signal (calling tone, CNG) sent from the remote location  
and initiates fax reception if required. This function sets the CNG  
detection number. The available setting is 1-5 times (numeric  
keypad input).  
Pulse Make Ratio  
Speed access no. 47.  
If the machine is set to DP, this function controls the make  
rate of the dialing pulses. Available settings are 33, 39 and  
40%.  
Ring Response  
Speed access no.66  
Pulse Dial Type  
This function controls how long the machine waits before  
answering an incoming call. The available settings are 1 ring,  
5, 10, 15 and 20sec.  
Speed access no. 48  
If the machine is set to DP, this function controls the type of  
pulse dialing it uses (types of pulse dialing vary by country).  
Available settings are N, 10-N and N+1.  
Distinctive Ring  
Speed access no 67  
T/F Timer Prg.  
Some telephone carriers offer a service called Distinctive  
Ring. Distinctive Ring lets you have different numbers on  
one line, each with its own distinctive ring. You can then use  
one number exclusively as a fax number without the expense  
of a second line. (Your local telephone carrier can provide  
Speed access no. 62  
When set to T/F, the machine will automatically distinguish  
between incoming voice and fax communications. The T/F  
timer controls how long the machine waits for the call to be  
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you with more information about this service, which usually  
has an additional charge.) To use this function, refer below to  
Setting Distinctive Ring. Available settings are OFF (not  
detected) ON (detected) and SET (programmed).  
Memory Password  
Speed access no. 04  
This is a 4-digit numeric password used when the machine is  
operating in the Memory Only Reception Mode (MEM).  
Persons who don’t know the password cannot make changes  
to or print memory data when the machine is in this mode.  
You can only registration one password.  
You must have your local telephone carrier’s Distinctive  
!
!
Ring service.  
Your fax machine must be in FAX or PC answer mode,  
and the PBX dial parameter must be set to OFF. Other  
modes—TEL, TEL/FAX, or TAD—will override  
Distinctive Ring.  
To set memory password:  
1 Press Menu/Exit to enter menu.  
2 Enter speed dial access no. 04, wait.  
3 Enter 4-digit numeric password (0000-9999) using  
This feature may not work properly if you have a  
telephone other than a genuine Oki optional handset  
connected to your fax machine.  
numeric keypad, press Enter.  
!
4 Press Menu/Exit to return to standby mode.  
To cancel a registered password:  
1 Press Menu/Exit to enter menu.  
2 Enter speed dial access no. 04, wait.  
Setting Distinctive Ring  
To set up your fax machine to recognize another ring pattern:  
1 Press the Menu/Exit key to enter the menu.  
2 Enter speed access number 67.  
3 Enter 4-digit numeric password (0000-9999) using  
numeric keypad, press Enter.  
3 When the display shows the parameter you want, press ᮢ  
4 If the password matches the registered number, Password  
Close? displays. If numbers do not match, Invalid  
Password displays.  
or to select the setting, press Enter.  
4 Press Menu/Exit to return to standby mode.  
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5 At Password Close, press Enter to confirm password  
To cancel restricted access ID:  
cancellation.  
1 Press Menu/Exit to enter menu.  
2 Enter speed access no. 05, wait.  
3 Enter department number (1-24), press Enter.  
6 Press Menu/Exit to return to standby mode.  
Restricted Access ID  
4 Enter a 4-digit password using the numeric keypad, press  
Speed access no. 05  
Enter.  
This is a 4-digit numeric password that must be entered to use  
the machine when it is set in the Restrict Access mode. Up to  
24 passwords can be registered at one time.  
5 If ID matches a registered number, ID Close displays.  
If ID does not match a registered number, Invalid ID  
displays  
6 At ID Close press Enter to confirm ID cancellation.  
To set restricted access ID:  
7 Press Menu/Exit to return to standby mode.  
1 Press Menu/Exit to enter menu.  
2 Enter speed access no. 05, wait.  
3 Enter department number (1-24), press Enter.  
Service Function Settings  
4 Input 4-digit password 0000-9999) using the numeric  
In many instances, the settings of service functions can affect the  
way a facsimile machine operates. If there is a need to have any of  
the following settings changed, please contact the nearest OKIFAX  
dealer and request service.  
keypad.  
5 If the number is already registered, Already Exist  
displays.  
6 Input another 4-digit password, press Enter.  
7 Repeat steps 3-6 until all have been registered.  
8 Press Menu/Exit to return to standby mode.  
Long Document Scanning/Transmission (Long Doc. Scan)  
Normally the machine will not scan documents longer than  
356mm (14in.). With this function set to ON, the machine is  
capable of scanning and transmitting a document  
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continuously for up to one hour or 1500mm (61.75")  
whichever comes first, before a logical jam occurs.  
Options  
The following options are available for enhancing the  
operation of your OKIFAX 5700/5900. See the Maintenance  
section for information on purchasing these options  
MDY/DMY  
This setting controls how the machine displays and prints the  
date (mm/dd/yy or dd/mm/yy).  
MFP PC Interface Kit  
The MFP PC Interface Kit is a software package that allows  
OKIFAX 5700/5900 machines to interface with a computer,  
giving them multifunctional capabilities as printer, scanner,  
copier and PC-based fax machine.  
Time/Date Print  
This setting controls if and how the time and date are printed  
on faxes transmitted by the machine. The machine can be set  
to print/not print time and date, print time and date at the top  
of the first page only, or print time and date at the top of  
every page.  
Part # 70035301  
TSI Print  
Network Print Kit  
With this setting in the ON state, the telephone number of the  
sending machine prints at the top of each page of the fax.  
The NIC Ethernet Adapter gives the OKIFAX the  
compatibility to operate in conjunction with LAN systems  
and protocols including Novell and Microsoft. Installation of  
the NIC enables the option of utilizing Network Print Service;  
10-page/min, 600dpi printing with Windows GDI emulation.  
Part # 70034301  
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Options (continued)  
Handset  
The optional handset connects directly to your fax machine and  
works like a telephone.  
Battery backup Expandable Memory  
Battery backup memory expansion cards are available with memory  
storage capacities of 2 or 4MB. An expandable memory slot is  
located under the back cover of the machine.  
Part # 70031801  
2 MB Memory Expansion Card stores up to 360 pages  
(5700) and 520 pages (5900)  
Second Paper Tray  
The second paper tray adds additional 500 sheet paper  
capacity. When the main tray runs out of paper, the machine  
switches to the second tray for uninterrupted printing.  
Part #40755302  
Part #70029401  
4 MB Memory Expansion Card stores up to 520 pages  
(5700) and 680 pages (5900)  
Part #40755312  
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The number of pages.  
The result.  
Reports  
Overview  
Understanding Reports  
Activity Report  
This report provides a record of your machine’s last 30  
communications. Information provided on this report  
includes:  
Your machine provides useful reports that show the current  
settings, programming, and operations. Some reports print  
automatically after completion of operations. Refer to the  
reports listing below to determine which reports you may  
want to print, then refer to Printing Reports for instructions  
on printing a report.  
The total amount of time your machine spent sending  
faxes and the total amount of time spent receiving faxes.  
The date, time and duration (S,R-TIME) of each  
transmission or reception.  
The name or telephone number of the fax machine you  
were communicating with (DISTANT STATION ID).  
The communication mode used.  
Active Memory Files Report  
The number of pages.  
This report provides a list of all messages stored in your  
machine’s memory, including documents waiting for  
transmission and documents which have been received and  
not yet printed. Information provided on this report includes:  
The result.  
Service codes.  
This report does not contain the results of messages that  
!
were received without errors.  
The date and time at which the message was scanned into  
memory for transmission.  
The name or telephone number of the machine you were  
communicating with  
The communication mode used for each transmission or  
reception.  
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Confidential Reception Report  
This report prints automatically each time your machine  
receives a confidential message. Information in this report  
includes.  
Broadcast Entry Report  
Each time you program a multiple-location transmission  
(broadcast), your machine gives you the option of printing  
this report to confirm your entries. Information in this report  
includes:  
The date the message was received.  
The total amount of time your machine spent receiving the  
message (S, R-TIME).  
The Location ID of the One Touch keys and 2 and 3 digit  
Speed Dial codes you have selected.  
The Location ID or telephone number of the fax machine  
you were communicating with (DISTANT STATION ID).  
The number of the mail box into which the message was  
received.  
Telephone numbers you have manually entered.  
Message Confirmation Report  
This report provides information about your last single-  
location fax transmission or polling transmission. Information  
in this report includes:  
The number of pages received.  
The result.  
Service codes.  
The date of the communication.  
The total amount of time your machine spent sending or  
receiving (S,R-TIME).  
Broadcast Confirmation Report  
Use this report to confirm the results of a multiple-location  
transmission ( broadcast). Information provided on this report  
includes:  
The Location ID or telephone number of the fax machine  
you were communicating with (DISTANT STATION ID).  
The communication mode.  
The date and time at which the broadcast started.  
The total amount of time used to complete the broadcast.  
For each location, the Location ID, the number of pages  
sent and the result of the communication.  
The number of pages.  
The result.  
Service codes.  
If any error occurred during the communication, a portion  
of the page, that experienced a problem, prints after the  
report.  
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Configuration Report  
Power Outage Report  
The configuration report provides a list of the current  
operational settings of your machine. The information  
includes:  
Your machine has a 72-hour built-in battery backup in the  
event of a power failure. If power is interrupted to your  
machine, then the power failure may have interfered with  
delayed transmissions, messages received into memory or  
other communications. As soon as power to the machine is  
restored, your machine automatically prints a power outage  
report to alert you.  
The current User Function settings (except for One Touch  
Parameter settings, which appear in the telephone  
directory).  
The Sender ID (ID=), TSI/CSI (TEL NO.), and call back  
number currently programmed into your machine.  
Your machine’s current dial parameter settings.  
Printing Reports  
Printing a Message Confirmation Report  
Telephone Directory  
After transmission, press the ENTER key once (with no  
documents loaded) to see a report confirming your  
transmission on your machines display. To print the report,  
press the ENTER key a second time.  
This report provides a complete listing of all of the telephone  
numbers programmed into your machine’s Speed Dial  
numbers. The information includes:  
The Location ID and main fax number for each One Touch  
key and 2 and 3 digit Speed Dial number.  
The alternate number (ALT#) for each One Touch key.  
The parameter settings for each One Touch key (PRM.  
ECHO).  
Printing Other Reports  
1 Press the Menu/Exit to enter the menu.  
2 Press to select Report Print, press Enter.  
3 Press oruntil the report you want appears on the  
display. Press Enter.  
4 Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
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OK  
The communication was completed successfully.  
Codes Used in Reports  
Result Codes  
Result codes indicate the results of communications.  
PUNIT  
This error code indicates a problem with the printing unit.  
Contact your service person.  
BUSY  
The other machine’s line was busy or there was no answer.  
CANCL  
R_JAM  
A message was erased after being held in memory for 10  
days.  
A paper jam occurred in your machine while it was  
receiving a fax, and it was unable to receive the entire  
message in memory.  
COMP.  
S_JAM  
A document jam occurred in the sending fax machine.  
A multiple-location transmission was completed.  
COVER  
STOP  
The cover was opened during the communication.  
The Stop key was pressed, ending the communication  
session.  
NO  
The transmission or reception failed due to a  
communication error.  
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Communication Codes  
Communication codes indicate the communication mode  
was used for a communication.  
B.C.  
Multiple-location transmission (broadcast).  
CALLING  
A communication initiated by your machine.  
CALLED  
A communication initiated by a remote fax machine.  
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unsatisfactory. If the print density becomes low even before  
your machine displays REPLACE TONER CART, gently wipe  
the lens surface of the LED array (see Step 8). If the print  
quality does not improve, replace the toner cartridge.  
Maintenance  
Overview  
CAUTION: When you open the top cover, you will see a  
!
label that reads: (CAUTION-HOT). This part is  
extremely hot–do not touch it.  
Replacing the Toner Cartridge  
This machine will only operate using toner cartridges  
1 Lift up on the document tray and swing it up and out of the  
!
specified by OKI for the OKIFAX 5700 and 5900. The  
use of any other toner will result in the display of an  
operation error and in machine malfunction.  
way.  
Toner Cartridge Kit - Part# 40815606  
The number of pages you can print with one toner cartridge  
depends on the type of documents you usually receive or  
copy. A toner cartridge will print about 2,500 pages/letter size  
of standard business communications at a typical print  
coverage of 4% (equivalent of CCITT No. 1 test chart). The  
first toner cartridge installed in a new image drum unit will  
have a decreased yield because the image drum unit itself has  
to be filled.  
If your machine displays REPLACE TONER CART, replace  
the toner cartridge with a new one. However, if the print  
quality is good enough, you can continue to use the toner  
cartridge without replacing it until the print quality becomes  
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2 Press the release buttons located on both sides of the copy  
4 Carefully lift the toner cartridge out of the image drum  
unit. For disposal, place it in the plastic bag you received  
with your new toner cartridge.  
stacker. Lift up the stacker.  
Warning: Be careful when handling the toner cartridge.  
3 Pull the gray lock lever on the old toner cartridge all the  
!
Do not let toner spill onto your clothing or other porous  
materials. If you experience any problems with toner,  
see the Safety section in “Installation.”  
way toward you.  
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5 Unwrap the new toner cartridge and gently shake it to  
distribute the toner. Then carefully peel the tape from the  
bottom of the toner cartridge.  
7 Lower the right side down into the toner well.  
.
6 Holding the cartridge with the bottom down, insert the left  
side into the toner well, placing it under the tab (a).  
8 Push the lock lever forward until it stops.  
a
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9 Using the cleaning wipe provided with your new toner  
cartridge, gently wipe back and forth across the full length  
of the LED array.  
Replacing the Image Drum  
Image Drum Kit - Part# 40433308  
If the faxes you receive are light or have vertical streaks in  
them and you are not out of toner, or if your machine displays  
a CHANGE DRUM message, your machine needs a new  
image drum unit. Contact your dealer to order one.  
The life of an image drum depends on a number of factors,  
including temperature and humidity, the type of paper you  
use, and the number of pages per job. The image drum  
cartridge should last about 20,000 pages for continuous  
printing, up to 14,000 pages at 3 pages per job, and about  
9,000 pages at 1 page per job.  
10 Close the copy stacker and document tray. Make sure the  
Warning: Never expose the image drum unit to light for  
cover is firmly closed.  
!
!
more than 5 minutes. Never expose the image drum  
unit to direct sunlight. Always hold the image drum unit  
by the ends. Never touch the surface of the green drum  
inside the image drum unit.  
CAUTION: When you lift up the document stacker, you  
will see a label that reads: (CAUTION-HOT). This  
portion is extremely hot–do not touch it.  
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1 Turn off the power switch.  
4 Firmly lift up to disengage the drum cartridge (with its  
toner cartridge), then lift it out. Wrap it in the packaging  
materials from your new image drum cartridge, and  
discard it.  
2 Lift up on the document tray and swing it up and out of the  
way.  
3 Press the release buttons located on both sides of the copy  
stacker. Lift up the stacker.  
Please abide by local laws when disposing of a replaced  
!
Image Drum cartridge.  
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5 Insert the new drum cartridge. Press down firmly on both  
Resetting the Drum Counter  
Use this function to reset the drum counter when you replace  
the image drum and to clear the CHANGE DRUM message.  
ends to lock the drum in place.  
To reset the image drum counter:  
1 Press Menu/Exit to enter the menu.  
2 Press until the > symbol is beside COUNTER.  
3 Press Enter twice.  
4 Press Clear twice.  
5 Press Menu/Exit to return to standby mode.  
Cleaning the Scanner Path  
6 Lift out the toner well cover and discard.  
To ensure the best possible scanning quality, paper lint and  
dust should be cleaned from the area around the contact  
image sensor (a) periodically. Open the control panel and  
gently wipe off the area over the scanner.  
a
7 Install a new toner cartridge. Follow steps in “Replacing  
the Toner Cartridge” in this section.  
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Obtaining Consumables and  
Replacement Parts  
Before you order, have the correct part number and  
description of the item.  
Options  
See the Customizing Features and Operations section for more  
information on options for your 5700/5900.  
Consult the dealer where you purchased your fax machine.  
Consult an Okidata Authorized Sales and Service Dealer.  
Order toll-free by phone at 1-800-OKIDATA (1-800-654-  
3282) using a major credit card.  
Check office supply catalogs or your local stationery store.  
Most carry OKI brand supplies.  
2 MB Memory Expansion Kit  
4 MB Memory Expansion Kit  
Network Printer Kit  
2nd Paper Tray Kit  
Part# 40755302  
Part# 40755312  
Part# 70034301  
Part# 70029401  
Part# 70035301  
Part# 70031801  
MFP Option Kit  
Order on the Internet at  
Handset  
http://www.okidata.com  
Click on the “where to buy” link.  
For the latest product and technical support  
information, visit the Okidata Web site:  
!
Consumables  
Toner Cartridge Kit: - Part# 40815606  
http://www.okidata.com  
Image Drum Kit: - Part# 40433308  
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Open the control panel fully, being careful not to  
damage the separation rubber.  
3 Pull out the jammed document.  
Problem Solving  
!
4 Return the document tray to its original operating position,  
Overview  
Clearing a Document Jam  
and push down until it locks in place.  
5 Turn the power switch back on.  
When a document jam occurs, your machine beeps and an  
error message appears in the display. If the jammed document  
looks like it is positioned straight in your feeder, press the  
Stop key to try to feed the document the rest of the way  
through the feeder. If this fails, follow the instructions below.  
Clearing a Printing Paper Jam  
If your machine displays PAPER JAM or NO PAPER when  
the paper tray still contains paper, there may be one or more  
sheets of paper jammed in the machine. To clear a paper jam,  
follow the instructions below.  
1 Turn off the power switch.  
2 Lift the document tray up and back on its hinges.  
If you are experiencing frequent paper jams, it may be  
!
!
due to the type of paper you are using. For best results,  
select a paper which has been developed specifically for  
photocopying or laser printing. Be sure to fan the paper  
before loading it into your paper tray.  
CAUTION: If you open the top cover, you will see a  
label that reads: (CAUTION-HOT). This portion is  
extremely hot—do not touch it under any  
circumstances.  
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1 Turn off the power switch.  
4 Grasp the image drum and lift it out of the machine. Set it  
aside on a clean, dry surface out of direct sunlight.  
2 Grasp the document tray from the bottom and lift up,  
swinging it up and back out of the way.  
Warning: Do not touch the green drum surface.  
!
3 Press on the latches on both sides of the copier stacker  
until the cover of the image drum compartment is released  
and pops up. Lift up and back, revealing the image drum.  
5 Pull out any paper caught inside the machine.  
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6 Pull out the paper tray.  
8 Load the paper tray, making sure the paper is below the  
“Paper Full” marking.  
9 Slide the paper tray back into the machine until it latches  
in place.  
10 Place the image drum unit back into the machine.  
11 Close the cover to the image drum compartment pushing  
down on it until both latches catch.  
12 Return the document tray to working position.  
13 Turn the power switch back on.  
WARNING: Never expose the image drum cartridge to  
7 Remove any paper caught in the feeder and any damaged  
!
light for more than 5 minutes. Never expose the image  
drum cartridge to direct sunlight. Always hold the  
image drum unit by the ends. Never touch the surface  
of the green drum inside the image drum cartridge.  
paper in the tray.  
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Printing a Cleaning Page  
Display Panel Messages  
If you notice repeating marks or imperfections on your  
printouts, try printing a cleaning page before you replace the  
image drum.  
This section lists the status and error messages that may  
appear on your machine’s display panel, and explains what  
they mean and how to correct any problem they indicate.  
The cleaning page process  
Normal Display in Standby Mode  
Removes residual impurities from printing surfaces.  
Reduces problems such as repeating marks, blotching,  
and shading.  
Under normal operating condition, the top line of the display  
shows the time and the answering mode – FAX, TEL, PC, T/F  
or TAD. The bottom line shows the amount of memory  
available.  
To print a cleaning page  
12:00  
FAX  
1 Press the MENU/EXIT key to activate the menu mode.  
MEMORY FREE 100%  
2 Press SHIFT DOWN  
continuously until Printer  
Cleaning displays.  
3 Press Enter. After a moment the cleaning page prints.  
Error Messages  
14:14: FAX  
COVER OPEN  
Cover open: The upper cover is not closed. First check to be  
sure that the image drum is seated correctly and the toner  
cartridge is installed properly. Then, check to see that the  
toner cartridge lock lever is pushed completely forward until  
it stops. Press down firmly on the cover to make sure it is  
closed and latched.  
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NO PAPER  
CHECK PAPER SUPPLY  
TONER LOW  
REPLACE TONER CART.  
The paper tray is out of paper. Add more paper.  
or  
PAPER JAM  
CHECK PAPER OR PATH  
Jam: Paper is jammed feeding from the paper tray into the  
printer. Or, paper may be jammed inside the printing  
mechanism under the image drum. Check the paper path and  
remove any jammed paper–see “Clearing a Paper Jam.”  
REPLACE TONER CART.  
Toner low: Toner is running low in the toner cartridge.  
Replace the cartridge as soon as possible. When you close the  
cover after replacing the toner cartridge, the message clears–  
see “Replacing the Toner Cartridge”.  
14:14 :FAX  
CHANGE DRUM SOON  
DOCUMENT JAM  
CONFIRM AND STOP  
ADF error (jam): A document to be faxed or scanned has  
jammed in the scanner–see “Clearing a Document Jam.”  
Image drum alarm: The image drum is nearing the end of its  
projected life. Make sure a new drum is available, and replace  
the drum when print quality begins to deteriorate–see  
“Replacing the Image Drum Unit”.  
RELOAD DOCUMENT  
Paper-feed error: A document to be faxed or scanned has not  
fed into the scanner properly. Remove the document and  
reload it into the document tray.  
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PRINTER ALARM 2:TEL  
REFER TO USER GUIDE  
INVALID TONER CART.  
REFER TO USER GUIDE  
or  
or  
This error will occur if an incorrect toner cartridge is  
installed. This machine will only operate using toner  
cartridges specified by OKI for the OKIFAX 5700/5900. If  
you are using the correct toner cartridge, open and close the  
cover. If this does not clear the message, turn off the machine  
and contact the nearest authorized OKIFAX dealer for  
service.  
PRINTER ALARM 3:TEL  
REFER TO USER GUIDE  
PRINTER ALARM 4:TEL  
REFER TO USER GUIDE  
Open and close the cover. If this does not clear these  
messages, turn off your machine and call for service.  
Important Note: When you turn off your machine, any  
!
received faxes or delayed transmission faxes in memory  
are erased.  
ERROR77  
No ID is entered. This error will occur if the machine is set in  
Restrict Access mode, requiring a password to access  
machine operations.  
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Reading the Print Counters  
Problem Checklist  
Your machine keeps track of the number of pages it has  
printed or scanned. If you are experiencing a problem, a  
service person may ask you to check these counters.  
Your 5700/5900 is a complex machine with many features  
and functions that allow it to operate in different ways. Many  
problems you experience may be due to improper  
programming. If you are experiencing a problem, read  
through the list of problems and solutions before calling your  
dealer.  
To access the print/scan counters:  
1 Press Menu/Exit to enter the menu.  
2 Press to select Counter, press Enter  
3 Press or to select the counter you want. Press Enter.  
4 Press Menu/Exit to return to standby mode.  
The display is blank.  
Check the power cord to make sure that it is firmly plugged  
in and verify that the power switch is in the ON position.  
Check your wall outlet to make sure that it has power.  
After you have replaced the image drum cartridge, use this  
function to reset the drum counter. Refer to “Replacing the  
Image Drum Cartridge” for more information.  
Nothing happens when you press the control panel keys.  
Turn the machine off, wait 10 seconds, then turn it on again.  
To reset the image drum counter:  
1 Press Menu/Exit to enter the menu.  
2 Press until the > symbol is beside COUNTER.  
3 Press Enter twice.  
The display tells you to replace paper even though there is  
paper in the paper tray. Make sure that the paper is firmly  
stacked in the tray. Check for a paper jam.  
4 Press Clear twice.  
5 Press Menu/Exit to return to standby mode.  
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Your documents jam.  
The display shows a communication error.  
Check the document for wrinkles, tears or other damage.  
Make sure there are no staples or paper clips and that the  
paper is clean and dry.  
This alarm indicates any of a number of problems:  
You may be trying to communicate with an incompatible  
fax machine (your machine can only communicate with  
ITU-T Group 3 fax machines).  
The remote machine may not be able to perform the  
function that you want, such as polling or confidential  
messages.  
Make sure the document is not wider than your machine  
can load.  
Try making a copy of the document on a photocopier and  
faxing the copy.  
The remote machine may also be out of paper or  
experiencing a paper jam.  
Bad telephone line conditions can also cause  
communication errors. Try sending the fax again and  
check to make sure you are dialing the correct telephone  
number.  
Your machine won’t dial.  
Check the power cord and wall outlet.  
Make sure that your telephone line (not your external  
telephone or handset) is connected to the LINE outlet on the  
back of your machine. If you have an external telephone  
connected, lift the handset and check for a dial tone. If you do  
not hear one, there may be a problem with your telephone  
line. If you do hear a dial tone, your machine may be using  
the wrong dialing method (pulse or tone) for your area. If you  
hear changing tones instead of dialing pulses and you know  
that your area uses pulse dialing, refer to the TONE/PULSE  
(MF/DP) user function setting in the Setting Basic Features  
section.  
You have to dial a prefix number to get an outside line,  
or if you are dialing internationally, you may need to  
enter a pause (using the Pause One Touch key) after the  
dial prefix or international dialing code to tell your  
machine to wait for a dial tone.  
If you have frequent problems communicating with a  
particular remote fax machine, try programming the  
number into one of your One Touch keys and then  
changing the One Touch Parameters for that One Touch  
key (see “Programming Speed Dial Numbers”).  
Your machine or the remote fax machine may need  
servicing. Try sending a fax to another location to check  
your machine.  
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You sent a fax but the image the remote fax machine  
received was very poor.  
to send the fax again. If you still have a problem, try making  
a copy of a document on your machine to make sure it is  
working properly.  
If your document had a lot of small type, complex  
illustrations, photos, or was very light or very dark, try  
changing your Transmit Resolution and Type of Original  
settings (see Loading Documents in the “Basic Faxing  
Operations” section). Copy the document on your machine to  
see how it will transmit. The problem may be caused by  
telephone line interference. Try sending the document again  
later.  
You tried dialing using One-Touch or 2-3 digit Speed Dial  
but nothing happened.  
Make sure that something is programmed into the Speed Dial  
key you are using. Check the fax number to make sure it was  
entered correctly (see the Basic Faxing chapter). When  
you are dialing with an 2-3 digit speed dial code, be sure to  
press the Speed Dial/Search key before you enter the code.  
You keep getting reports you do not want.  
Check your user function settings and turn off the reports you  
do not want. See the “Customizing Features and Operations”  
section.  
Your machine does not answer the phone or receive faxes.  
First check to see that the power cord is connected to the AC  
outlet. Also check the reception mode you are using. Your  
machine will not automatically receive faxes in manual  
answering mode [TEL]. See “Setting the Answering Mode”  
in the Installation section.  
You sent a fax but it was received completely blank.  
Make sure that you have loaded your document face down.  
The image received on your machine was very poor  
Your received documents are light or have vertical streaks  
on them and you are not out of toner.  
Contact the person sending you the fax and ask them to  
change their Resolution and Type of Original settings. Ask  
the person to make a copy of the document on their fax  
machine to ensure that it is working properly. Then ask them  
Gently wipe the lens surface of your machine’s LED array  
and then see if the machine works properly (refer to  
“Replacing the Toner Cartridge”). If your machine still does  
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not work properly, remove the image drum unit (refer to  
“Replacing the Image Drum Cartridge”), tap the toner  
cartridge, and gently shake it 20-30 degrees vertically several  
times to redistribute toner. Be careful, some toner may leak  
from the cartridge. If this does not work, you may need to  
replace your image drum cartridge. Contact your dealer to get  
a replacement.  
Your machine is connected to a PBX and you can not dial  
out.  
You must enter your dial prefix before the telephone number  
for each number that you dial or program into your machine.  
Also, your machine must be programmed for PBX operation  
before it will work. See “Connecting to a PBXin the  
Setting Basic Features chapter.  
You set your machine for delayed transmission but it did  
not send.  
You want to answer an external telephone but your  
machine always answers first.  
Check the display to make sure that you have set your  
machine’s clock to the correct time. See "Setting the Date and  
Time" in the Setting Basic Features chapter.  
If you are using an external telephone, change your  
machine’s ring response user function setting. See the  
“Customizing Features and Operations” section.  
Your machine disconnected before you could answer a  
voice request.  
Your received faxes sometimes look distorted.  
If the document received is wider or longer than the paper  
you have loaded into your paper tray, your machine  
automatically reduces the length of the document to fit on  
your paper. Or, you may have to set the width reduction  
function to on. This type of problem could also be  
communication related, or the document may have jammed  
during scanning. If the document is unreadable, ask the  
sender to fax the document again.  
You must answer a voice request while the warbling tone is  
being emitted. When you hear the warbling tone, pick up the  
handset.  
Your machine will not poll a remote fax machine.  
Call the person at the remote fax machine and make sure that  
they have loaded documents and set their fax machine in  
polling transmission mode.  
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You are constantly receiving unsolicited advertising on  
your machine.  
Shipping Your Machine  
When shipping the machine once it is in use, please follow  
the re-packaging procedure below:  
Try using the closed network function. See “Rejecting  
Unsolicited Fax Messages” in the Advanced Operations  
section.  
1 Remove the image drum unit with toner cartridge.  
2 Place the image drum unit with toner cartridge still  
attached into a polyethylene plastic bag (black) and store it  
in a cool place away from direct sunlight.  
Your machine does not immediately switch to TEL mode  
when you make or receive a voice call.  
3 Re-package the machine with the image drum unit  
Try pressing the Stop key. Your machine will return to  
standby mode so that you can converse. This condition may  
happen infrequently due to telephone line conditions, or the  
type of external telephone used. If this problem happens  
often, consult your service representative.  
removed.  
Warning: DO NOT ship the machine with the image  
!
drum unit installed.  
4 Call 1-800-OKIDATA (1-800-654-3282) for instructions  
to ship your machine to an authorized service center.  
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Customer Support Professionals  
Service and Support  
1-800-OKIDATA (1-800-654-3282)  
Toll Free in the U.S. and Canada  
Overview  
This information is valid for the United States and Canada.  
Our Customer Support staff is now available 24 hours a day,  
7 days a week. Please be sure that you are calling from a  
telephone close to your machine so you can describe your  
problem accurately.  
Okidata is firmly committed to the satisfaction of our  
customers. If you have problem that your customer  
documentation cannot solve, contact these sources for service  
or support:  
Our Customer Support Professionals are trained on all current  
OKI products. They can answer your questions regarding:  
Locations of sales & Service Dealer  
Installation of your machine  
Your Sales and Service Dealer  
Consult the store location where you purchased your fax  
machine, or call 1-800-OKIDATA (1-800-654-3282) for the  
location of the nearest Authorized OKIDATA Service Dealer.  
Usage/normal maintenance of your machine  
Error message interpretation/solutions  
Parts and Supplies identification  
Consumer relations  
Prices and minimum charges may vary.  
Proof of purchase is required for warranty work. Be sure  
to retain your purchase documents.  
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The Okidata Customer Information  
System  
Okidata on the Internet  
For the latest product and technical support information, visit  
the Okidata Web site:  
1-800-OKIDATA (1-800-654-3282)  
For quick Answers to commonly-asked question, the Okidata  
Information System Automated Attendant is available 24  
hours a day, 7 days a week. The system can provide  
immediate assistance with:  
http://www.okidata.com  
Basic Operating Procedures  
Sales and Service Referrals  
Parts and Consumable Referrals  
Product Information  
Handbook  
97  
|
Chain Dialing 42  
Change Password 59  
Cleaning Page 88  
Clear Key 10  
Index  
Closed network 2  
Communication Codes in Reports 77  
Communication Error 92  
Consumables 84  
Customer Information 97  
Customer Support 96  
A
Alarm Indicator 9  
Alphabet Keys 12  
alternate number 12  
Answering Mode  
D
Changing 31  
Setting 30  
Auto Receive Mode 30  
Automatic Document Feeder 1  
Del Key 12  
Delayed Batch Transmission 55  
Document Jam 85  
Document Tray Polling 63  
Documents  
B
Bulletin Polling 62  
Loading 44  
Multiple Page 43  
Size 43  
C
Drum Counter 83  
Dual Access Feature 52  
Dual-access 2  
Call Forwarding 64  
Canceling  
Messages Stored in Memory 50  
Canceling Delayed Transmissions 56  
Caps Key 12  
E
chain dial number 12  
End of Session Tone 13  
98  
Index  
|
Enter Key 9  
Error Messages 88  
Error Tone 13  
K
Key Select Tone 13  
Expanded Memory 3  
L
F
LCD Panel 9  
Location ID 10  
Faxing  
Preparing Documents 43  
Forward on Paper/ Toner Error 64  
Forwarding Calls 64  
M
Manual Receive Mode 30  
Memory Polling 61  
Memory Polling (Bulletin) 63  
Memory Reception Mode 31  
Menu/ Exit 10  
G
Group dialing 1  
H
Message Confirmation Report 9  
Message Confirmation Report Options 35  
MFP PC Interface Kit 3  
Help Key 9  
Hook Key 10  
Hyphen Key 11  
N
I
Network Print Kit 3  
Network Print Service 3  
Norwegian characters 10  
Numeric Keypad 10  
Image Drum  
Handling 15  
Replacing 81  
Internet 97  
Index  
99  
|
Printing Confidential Faxes 59  
Printing of Faxes Polled into Memory 64  
Priority Transmission 56  
Programming Personal (Confidential) Mailboxes 58  
Purchasing Supplies 84  
O
Off-Hook Alarm Tone 13  
one-touch dialing 12  
One-Touch key 11  
One-Touch Keypad 11  
One-Touch Keypad Latch 11  
One-Touch Labels 11  
Operation Functions 66  
Options 71  
R
Redial Key 10  
Relay Broadcasting 60  
Replacement Parts 84  
Reports 73  
Other Basic Parameters 34  
Active Memory Files 73  
Activity 73  
Broadcast Confirmation 74  
Broadcast Entry 74  
Codes 76  
Confidential Reception 74  
Configuration 75  
Message Confirmation 74  
Power Outage 75  
Printing 75  
Telephone Directory 75  
Resolution Key 9  
P
Paper  
Loading 23  
Paper Indicator 5  
Paper Jam 85  
Paper-Size Setting 35  
Pause Key 13  
pauses 13  
Plus Key 12  
Polling 2, 61  
Power Failures 51  
Power Save mode 11  
Power Switch 4  
Print Counters 91  
S
Second Panel 11  
100  
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|
Second Paper Tray 3  
Sender ID 10  
Service Dealers 96  
Service Function Settings 70  
Shift Down Key 9  
Shift Left Key 9  
Shift Right Key 9  
Shift Up Key 9  
Shipping 95  
Tone Key 10  
Toner Cartridge  
Handling 15  
TSI/CSI numbers 11  
Type of Original Key 10  
U
Umlaut characters 10  
unique characters 10  
Unique Key 10  
Signal Tones 13  
Space Key 12  
Special character keys 13  
Speed Dial 10  
Speed Dial/Search Key 11  
Speed dialing 1  
Start/Copy Key 11  
Stop Key 11  
V
Viewing Current Settings 66  
Supplies 84  
T
TEL Jack 1 6  
TEL Jack 2 6  
Telephone Answering Device Mode 31  
Telephone Directory 75  
Telephone/Fax Mode 30  
Index  
101  
|

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