MODEL: MX-C402SC
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
START GUIDE
Keep this manual close at hand for reference whenever needed.
Contents
SETUP IN A WINDOWS
CAUTIONS . . . . . . . . . . . . . . . . . 3
Symbols in this manual . . . . . . . 3
Power notes . . . . . . . . . . . . . . . . 3
Installation notes . . . . . . . . . . . . 4
About consumables . . . . . . . . . . 5
Handling precautions . . . . . . . . . 6
Laser information . . . . . . . . . . . . 8
ENVIRONMENT . . . . . . . . . . . . 29
OPENING THE SOFTWARE
SELECTION SCREEN (FOR ALL
SOFTWARE) . . . . . . . . . . . . . . 29
INSTALLING THE PRINTER
DRIVER / PC-FAX DRIVER . . . 31
REGULAR MAINTENANCE . . . 37
SUPPLIES. . . . . . . . . . . . . . . . . 38
OPERATION MANUALS AND HOW
TO USE THEM . . . . . . . . . . . . . . . 9
DIGITAL MULTIFUNCTIONAL
SYSTEM FUNCTIONS . . . . . . . . 10
SPECIFICATIONS . . . . . . . . . . 39
Machine specifications / copier
specifications . . . . . . . . . . . . . . 39
Continuous copying speeds* . . . . 42
Ambient environment . . . . . . . . 43
Acoustic noise emission
(measurement according to
ISO7779) . . . . . . . . . . . . . . . . . 44
Automatic document feeder
ACCESSING THE WEB SERVER IN
THE MACHINE. . . . . . . . . . . . . . 11
Opening the Web pages. . . . . . 11
CHECKING THE IP ADDRESS. . . . 12
PART NAMES AND FUNCTIONS . . . .13
SUPPLIES. . . . . . . . . . . . . . . . . 14
OPERATION PANEL . . . . . . . . 15
specifications . . . . . . . . . . . . . . 44
TO THE ADMINISTRATOR OF
THE MACHINE . . . . . . . . . . . . . 46
Factory default passwords . . . . 46
Forwarding all transmitted and received
data to the administrator (document
administration function) . . . . . . . . . . 46
For the users of the fax function . . . 47
Trademark acknowledgments . . . 51
TURNING THE POWER ON AND
OFF . . . . . . . . . . . . . . . . . . . . . . 17
PLACING ORIGINALS . . . . . . . 18
Using the automatic document
feeder . . . . . . . . . . . . . . . . . . . . 18
Using the document glass . . . . 19
CHANGING PAPER IN A TRAY. . . 20
Names of the trays . . . . . . . . . . 20
Loading paper in a tray. . . . . . . 21
Loading paper in bypass tray . . . 22
BEFORE INSTALLING THE
SOFTWARE . . . . . . . . . . . . . . . 23
CD-ROMS AND SOFTWARE . . . 23
VERIFYING SYSTEM
REQUIREMENTS . . . . . . . . . . 26
CONNECTING THE MACHINE . . . 28
1
Note:
• Considerable care has been taken in preparing this manual. If you have any
comments or concerns about the manual, please contact your dealer or nearest
SHARP Service Department.
• This product has undergone strict quality control and inspection procedures. In the
unlikely event that a defect or other problem is discovered, please contact your
dealer or nearest SHARP Service Department.
• Aside from instances provided for by law, SHARP is not responsible for failures
occurring during the use of the product or its options, or failures due to incorrect
operation of the product and its options, or other failures, or for any damage that
occurs due to use of the product.
®
Products that have earned the ENERGY STAR are designed to protect
the environment through superior energy efficiency.
Warranty
While every effort has been made to make this document as accurate and helpful as
possible, SHARP Corporation makes no warranty of any kind with regard to its content.
All information included herein is subject to change without notice. SHARP is not
responsible for any loss or damages, direct or indirect, arising from or related to the use
of this operation manual.
©Copyright SHARP Corporation 2010. All rights reserved. Reproduction, adaptation or
translation without prior written permission is prohibited, except as allowed under
copyright laws.
2
CAUTIONS
Symbols in this manual
To ensure safe use of the machine, this manual uses various safety symbols. The safety symbols are classified
as explained below. Be sure you understand the meaning of the symbols when reading the manual.
Symbol
Meaning
Indicates a risk of death or serious injury.
WARNING
Indicates a risk of human injury or property damage.
CAUTION
Meaning of the symbols
Symbol
Meaning
Symbol
Meaning
Symbol
Meaning
CAUTION!
HOT
PROHIBITED ACTIONS
MANDATORY ACTIONS
PINCH POINT
KEEP CLEAR
DO NOT
DISASSEMBLE
Power notes
WARNING
Be sure to connect the power cord only to a
power outlet that meets the specified voltage
and current requirements. Also make certain
the outlet is properly grounded. Do not use an
extension cord or adapter to connect other
devices to the power outlet used by the
machine. Using an improper power supply
may cause fire or electrical shock.
Do not damage or modify the power cord.
Placing heavy objects on the
power cord, pulling it, or
forcibly bending it will damage
the cord, resulting in fire or
electrical shock.
Do not insert or remove the power plug with
wet hands.
*For the power supply requirements, see the
name plate in the lower left corner of the left side
of the machine.
This may cause electrical shock.
CAUTION
When removing the power plug from the
outlet, do not pull on the cord.
When moving the machine, switch off the
main power and remove the power plug from
the outlet before moving.
Pulling on the cord may cause damage such as
wire exposure and breakage, and may result in
fire or electrical shock.
The cord may be damaged, creating a risk of fire
or electrical shock.
If you will not use the machine for a long time,
be sure to remove the power plug from the
outlet for safety.
3
CAUTIONS
Installation notes
CAUTION
Do not install the machine on an unstable or
Locations exposed to
direct sunlight
Plastic parts may
become deformed
and dirty output
may result.
slanted surface. Install the machine on a
surface that can withstand the weight of the
machine.
Risk of injury due to the machine falling or
toppling. If peripheral devices are to be installed,
do not install on an uneven floor, slanted surface,
or otherwise unstable surface. Danger of slippage,
falling, and toppling. Install the product on a flat,
stable surface that can withstand the weight of the
product. (Weight when various peripheral devices
are installed: approx. 136.7 lbs. (62 kg))
Locations with ammonia gas
Installing the machine next to
a diazo copy machine may
cause dirty output.
Do not install in a location with moisture or
dust.
Risk of fire and electrical shock.
If dust enters the machine, dirty
output and machine failure may
result.
Do not install the machine in a location with
poor ventilation. Install so that exhaust from
the machine does not directly contact people.
A small amount of ozone is created inside the
machine during printing. The amount of ozone
created is not sufficient to be harmful; however, an
unpleasant odor may be noticed during large copy
runs, and thus the machine should be installed in
a room with a ventilation fan or windows that
provide sufficient air circulation. (The odor may
occasionally cause headaches.)
Locations that are excessively hot, cold,
humid, or dry (near heaters, humidifiers, air
conditioners, etc.)
* Install the machine so that people are not directly
exposed to exhaust from the machine. If installed
near a window, ensure that the machine is not
exposed to direct sunlight.
The paper will become damp and condensation
may form inside the machine, causing misfeeds
and dirty output.
☞ Ambient environment (page 43)
If the location has an ultrasonic humidifier, use
pure water for humidifiers in the humidifier. If tap
water is used, minerals and other impurities will be
emitted, causing impurities to collect on the inside
of the machine and create dirty output.
4
CAUTIONS
Installation notes (continued)
CAUTION
Near a wall
Locations subject to vibration.
Be sure to allow the required space around the
machine for servicing and proper ventilation.
(The machine should be no closer than the
distances indicated below from walls. The
indicated distances are for the case when a
saddle finisher and large capacity paper tray are
not installed.)
11-13/16"
(30 cm)
11-13/16"
(30 cm)
17-23/32"
(45 cm)
Vibration may cause failure.
The machine includes a built-in hard drive. Do not subject the machine to
shock or vibration. In particular, never move the machine while the power
is on.
• The machine should be installed near an accessible power outlet for easy
connection.
• Connect the machine to a power outlet which is not used for other electric
appliances. If a lighting fixture is connected to the same outlet, the light may flicker.
About consumables
CAUTION
Do not throw a toner cartridge into a fire.
Toner may fly and cause burns.
Store a toner cartridge out of the reach of
children.
5
CAUTIONS
Handling precautions
WARNING
Do not place a container of water or other
liquid, or a metal object that might fall inside,
on the machine.
If you notice smoke, a strange odor, or
other abnormality, do not use the machine.
If used in this condition, fire
or electrical shock may result.
Immediately switch off the
main power and remove the
power plug from the power
outlet. Contact your dealer or
nearest SHARP Service
Department.
If the liquid spills or the object
falls into the machine, fire or
electrical shock may result.
Do not remove the machine casing.
High-voltage parts inside the machine may cause
electrical shock.
If a thunder storm begins, switch off the
main power and remove the power plug from
the outlet to prevent electrical shock and fire
due to lightning.
Do not make any modifications to this machine.
Doing so may result in personal injury or damage
to the machine.
If a piece of metal or water enters the
machine, switch off the main power and
remove the power plug from the power
outlet.
Contact your dealer or nearest SHARP Service
Department. Using the machine in this condition
may result in electrical shock or fire.
Do not use a flammable spray to clean the
machine.
If gas from the spray comes in contact with hot
electrical components or the fusing unit inside the
machine, fire or electrical shock may result.
CAUTION
Do not look directly at the light source.
The fusing unit and paper
exit area are hot. When
removing a misfeed, do
not touch the fusing unit
and paper exit area. Take
Doing so may damage your
eyes.
care not to burn yourself.
Fusing
unit
Do not block the ventilation ports on the
machine. Do not install the machine in a
location that will block the ventilation ports.
Blocking the ventilation ports will cause heat to
build up in the machine, creating a risk of fire.
When loading paper, removing a misfeed,
performing maintenance, closing the front
and side covers, and inserting and removing
trays, take care that your fingers are not
pinched.
6
CAUTIONS
The machine includes the document filing function, which stores document image data
on the machine's hard drive. Stored documents can be called up and printed or
transmitted as needed. If a hard drive failure occurs, it will no longer be possible to call
up the stored document data. To prevent the loss of important documents in the
unlikely event of a hard drive failure, keep the originals of important documents or store
the original data elsewhere.
With the exception of instances provided for by law, Sharp Corporation bears no
responsibility for any damages or loss due to the loss of stored document data.
"BATTERY DISPOSAL"
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY
THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL
SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR
ASSISTANCE IN DISPOSING OF THIS BATTERY.
This product utilizes a CR coin lithium battery which contains a Perchlorate material.
Special handling for this material may apply, California residents, see
Others, consult local environmental officers.
This product utilizes tin-lead solder, and a fluorescent lamp containing a small amount
of mercury. Disposal of these materials may be regulated due to environmental
consideration. For disposal or recycling information, please contact your local
(For U.S.A. Only)
For North America
Inner Finisher Interface
Do not connect to devices other than
specified peripheral devices of our company.
7
CAUTIONS
Laser information
Wave length
790 nm ±10 nm
Pulse times
4.1 µs ±4.1 ns /7 mm
(North America and Europe)
Output power
Max 0.6 mW (LD1+ LD2)
Caution
Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
SAFETY PRECAUTIONS
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and
1040.11 of the CDRH standards. This means that the equipment does not produce
hazardous laser radiation. For your safety, observe the precautions below.
• Do not remove the cabinet, operation panel or any other covers.
• The equipment's exterior covers contain several safety interlock switches. Do not
bypass any safety interlock by inserting wedges or other items into switch slots.
8
OPERATION MANUALS AND HOW TO USE THEM
Printed manuals and a manual in PDF format are provided with the machine.
Printed manuals
This section explains precautions to ensure safe usage, part names and functions and
basic software. Refer to the PDF instruction manual for instructions on how to use the
machine.
Start Guide
(this manual)
Manuals in PDF format
The explanation of the functions that can be used on the machine are provided in the
Operation Guide in PDF format. The Operation Guide can be downloaded from the Web
pages in the machine.
Download the Operation Guide from the
Web pages in the machine.
Operation Guide
Convenient methods for using the Operation Guide
The first page contains a regular table of contents as well as an "I want to..." table of contents.
"I want to..." lets you jump to an explanation based on what you want to do. For example, "I use the
copier function often, so I'd like to save paper".
Use either table of contents as appropriate based on what you want to know.
The contents of the Operation Guide are as follows:
BEFORE USING THE MACHINE FACSIMILE
SYSTEM SETTINGS
TROUBLESHOOTING
COPIER
SCANNER / INTERNET FAX
DOCUMENT FILING
PRINTER
®
®
®
®
* To view the Operation Guide in PDF format, Adobe Reader or Acrobat Reader of Adobe Systems
®
®
Incorporated is required. Adobe Reader can be downloaded from the following URL:
9
DIGITAL MULTIFUNCTIONAL
SYSTEM FUNCTIONS
This machine provides four major areas of functionality.
Refer to the Operation Guide for details on using the various functions within each area.
Facsimile
Copy
Document filing
Scanner
Printer
10
ACCESSING THE WEB SERVER IN
THE MACHINE
When the machine is connected to a network, the machine's built-in Web server can be
accessed from a Web browser on your computer.
Opening the Web pages
Access the Web server in the
machine to open the Web
pages.
Start a Web browser on a
computer that is connected to
the same network as the
machine and enter the IP
address of the machine.
Recommended Web browsers
®
• Internet Explorer: 6.0 or higher (Windows )
®
• Netscape Navigator: 9 (Windows )
• Firefox: 2.0 or higher (Windows )
®
• Safari: 1.5 or higher (Macintosh)
The Web page will appear.
The machine settings may require that user authentication be performed in order to open
the Web page. Please ask the administrator of the machine for the password that is
required for user authentication.
11
CHECKING THE IP ADDRESS
To check the IP address of the machine, print out the all custom setting list in the system
settings.
1 Press the [SYSTEM
JOB STATUS
SETTINGS] key.
SYSTEM
SETTINGS
READY
PRINT
DATA
LINE
DATA
IMAGE SEND
LOGOUT
Admin Password
Exit
System Settings
2 Select the all custom
setting list in the touch
panel.
List Print
(User)
Total Count
Default Settings
(1)
Fax Data
Paper Tray
Settings
Address Control
Receive/Forward
Printer Condition
Settings
Document Filing
Control
USB-Device Check
(1) Touch the [List Print
(User)] key.
System Settings
(2) Touch the [Print] key to the
right of "All Custom Setting
List".
List Print (User)
Back
All Custom Setting List:
Printer Test Page:
Print
Print
(2)
PCL Symbol Set List
The IP address is shown in the list
that is printed.
Sending Address List:
Individual List
Print
Print
Document Filling Folder List:
12
PART NAMES AND FUNCTIONS
(12)
(13) (1) (2) (3) (4)
(5)
(6)
(11)
(10) (9)
(8)
(7)
(1) Automatic document feeder
This automatically feeds and
scans multiple originals. Both
sides of 2-sided originals can be
scanned at once.
(8) Tray 2/Tray 3/Tray 4 (500 sheet
paper feed unit is installed)*
This holds paper. Up to 500 sheets (21
2
lbs. (80
g
/m )) of paper can be loaded.
(9) Tray 1
(2) Original exit tray 1
Originals are delivered to this tray
after scanning.
Up to 500 sheets of paper (21 lbs.
(80
/m2)) can be loaded in each tray.
g
(10) Output tray (center tray)
Copy jobs and print jobs are
delivered to this tray.
(3) Operation panel
(4) Document feeder tray
(When a finisher is installed, the
output tray (center tray) cannot
be used.)
Place the originals in this tray
when using the automatic
document feeder.
(5) Document glass
(11) Main power switch
This is used to scan books and
other originals that cannot be
scanned using the automatic
document feeder.
This is used to power on the
machine.
When using the fax or Internet
fax functions, keep this switch in
the "on" position.
(6) USB connector (type A)
Supports USB 2.0 (Hi-Speed).
This is used to connect a USB
memory or other USB device to
the machine.
(12) Keyboard
This is a keyboard that is
incorporated into the machine.
When not used, it can be stored
under the operation.
(7) Finisher*
(13) Original exit tray 2
This can be used to staple output.
If originals are not delivered to
original exit tray 1 after scanning,
they are delivered to this tray.
* Peripheral device. For more information, see "PERIPHERAL DEVICES" in
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.
13
SUPPLIES
(18)
(17)
(14)
(15)
(16)
(14) Front cover
Open to replace a toner cartridge.
(15) Bypass tray
(17) LAN connector
Connect the LAN cable to this
connector when the machine is
used on a network.
Special types of paper and
envelopes can be fed from the
bypass tray.
(18) USB connector (type A)
his connector is the same as (6).
(16) USB connector (B type)
Supports USB 2.0 (Hi-Speed).
A computer can be connected to
this connector to use the machine
as a printer.
SUPPLIES
(2)
(4)
(1)
(3)
(1) Developer cartridge
This contains the developer that
is necessary to transfer the toner
to the paper.
(3) Toner collection container
This collects excess toner that
remains after printing.
(4) Toner cartridge
(2) Drum cartridge
This contains toner for printing.
When the toner runs out in a
cartridge, the cartridge must be
replaced.
This contains the photosensitive
drum that is used to create
images for copying and printing.
14
OPERATION PANEL
Image send indicators
LINE indicator
This lights up during transmission or reception in fax mode. The indicator also lights up during
transmission in scan mode.
DATA indicator
When a received fax cannot be printed because of a problem such as out of paper, the indicator
blinks. The indicator lights steadily when there is data that is waiting to be transmitted.
[JOB STATUS] key
Print mode indicators
Touch panel
Press this key to view the job
status screen. You can check
the status of jobs and cancel
jobs in the job status screen.
Messages and keys
appear in the LCD
display.
Operations are
performed by
READY indicator
Print data can be received when
this indicator is lit.
DATA indicator
This blinks while print data is
being received and lights steadily
while printing is taking place.
touching the keys
with your finger.
JOB STATUS
DOCUMENT
FILING
COPY
IMAGE SEND
Ready to scan for copy.
Job Status
0
SYSTEM
MFP Status
SETTINGS
Color Mode
Full Color
Special Modes
2-Sided Copy
Output
020/015
Copying
Plain
8½x11
READY
DATA
005/000
PRINT
Exposure
Auto
1. 8½x11
Waiting
5½x8½
8½x14
8½x11
2.
3.
4.
File
LINE
DATA
IMAGE SEND
010/000
Quick File
Waiting
Paper Select
Copy Ratio
Original
HOME
Auto
8½x11
Plain
010/000
100%
Waiting
Tray1
[HOME] key
[SYSTEM SETTINGS] key
Touch this key to display the home
screen.
The base screen of each mode is
opened from the home screen.
Press this key to display the system settings screen. The
system settings can be adjusted to make the machine
easier to use, such as configuring paper tray settings and
storing addresses.
15
Numeric keys
Main power indicator
[CLEAR] key
This indicator lights when the
main power is switched on.
The main power switch is on
the left side of the machine.
These are used to enter the number of
copies, fax numbers, and other
numbers.
Press this key to return
settings such as the
number of copies to "0".
[LOGOUT] key (
)
When user authentication is enabled,
press this key to log out after using the
machine. When using the fax function,
this key can be pressed to send tone
signals on a pulse dial line.
[#/P] key (
)
[COLOR START] key
[POWER] key
Press this key to use a job program
when using the copier function. When
using the fax function, this key can be
used when dialing.
Use this key to copy or scan
an original in color.
Use this key to turn
the machine power
on and off.
LOGOUT
[POWER SAVE] key
[CLEAR ALL] key
Use this key to activate power save mode.
The [POWER SAVE] key blinks when the
machine is in power save mode. This key is
also used to deactivate power save mode.
Press this key to redo an operation
from the beginning.
All settings will be cleared and
operation will return to the initial state.
[BLACK & WHITE START] key
[STOP] key
Use this key to copy or scan an original in
black and white. This key is also used to
send a fax in fax mode.
Press this key to stop a copy job or scanning
of an original.
16
TURNING THE POWER ON AND OFF
The machine has two power switches. One is the main power switch on the left side of
the machine, and the other is the [POWER] key (
operation panel.
) on the upper right side of the
Main power switch
[POWER] key
When the main power switch is switched
on, the main power indicator on the
operation panel lights up.
Main power indicator
"On" position
T
[POWER] key
"Off" position
Turning on the power
Turning off the power
(1) Switch the main power
switch to the "on" position.
(1) Press the [POWER] key (
to turn off the power.
)
(2) Press the [POWER] key (
to turn on the power.
)
(2) Switch the main power
switch to the "off" position.
17
PLACING ORIGINALS
The automatic document feeder can be used to automatically scan many originals at
once. This saves you the trouble of manually feeding each original.
For originals that cannot be scanned using the automatic document feeder, such as a
book or a document with notes attached, use the document glass.
Using the automatic document feeder
When using the automatic document feeder, place the originals in the document feeder
tray.
Make sure an original has not been placed on the document glass.
Place the originals face up with the edges
Set the original in
aligned evenly.
the lower tray.
The indicator line indicates approximately
how many originals can be placed. The placed
originals must not be higher than this line.
Adjust the original guides
to the width of the originals.
18
PLACING ORIGINALS
Using the document glass
Take care that your fingers are not pinched when closing the automatic document feeder.
After placing the original, be sure to close the automatic document feeder. If left open,
parts outside of the original will be copied black, causing excessive use of toner.
Place the original face down.
To place a thick original such as a book,
push up the far edge of the automatic
document feeder and then close the
automatic document feeder slowly.
Do not press hard on the automatic
document feeder. This may cause failure.
Align the middle of the original
with the tip of the mark in the
center of the glass.
Place the original
face down.
19
CHANGING PAPER IN A TRAY
Names of the trays
The names of the trays are shown below.
For the number of sheets of paper that can be loaded in each tray, see the following
manuals:
• Operation Guide, "Paper Tray Settings" in "Chapter 7 - SYSTEM SETTINGS"
• Start Guide (this manual), "SPECIFICATIONS"
(1) Tray 1
(2) Tray 2
(5)
(3) Tray 3
(4) Tray 4
(5) Bypass tray
(1)
(2)
(3)
(4)
20
CHANGING PAPER IN A TRAY
Loading paper in a tray
A maximum of 500 sheets of paper from size 5-1/2" x 8-1/2" to size 8-1/2" x 14" (A5 to
A4) can be loaded in trays 1 and 2.
A maximum of 500 sheets of paper from size 7-1/4" x 10-1/2" to size 8-1/2" x 14" (B5 to
A4) can be loaded in trays 3 and 4.
Gently pull out the paper tray. If
paper remains in the tray, remove it.
Move the two guides on the tray.
Load the paper so that it is not as
shown below when viewed from the
front and side of the machine.
The loaded paper should not go
higher than these protrusions.
Insert the paper with the print side
face up.
Fan the paper well before inserting
it.
Indicator line
The indicator line indicates the
maximum height of the paper
that can be loaded in the tray.
When loading paper, make sure
that the stack is not higher than
the indicator line.
For detailed information, see “TRAY SETTINGS FOR TRAY 1 TO 4” in “Chapter 1 -
BEFORE USING THE MACHINE” in the Operation Guide.
21
CHANGING PAPER IN A TRAY
Loading paper in bypass tray
The side to be or
printed copied on
must be face down!
Load the paper in the horizontal orientation.
When loading paper larger than 8-1/2" x 11" or
A4, pull out the tray extension.
Example: Loading an envelope
Only the address side of envelopes
can be printed on. Place envelopes
with the address side face down.
Do not place heavy objects on the bypass tray or press down on the tray. The
bypass tray may be damaged, the machine may topple, and injury may result.
Special types of paper that cannot be loaded in other trays can be loaded
in the bypass tray.
For detailed information, see "LOADING PAPER IN THE BYPASS TRAY" in
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.
22
BEFORE INSTALLING THE
SOFTWARE
This chapter describes the software programs that allow you to use the printer and
scanner functions of the machine, the CD-ROMs that contain the software, and the
pages where the basic installation procedures can be found.
For details on installation procedures, refer to Chapter 1 of the Operation Guide.
CD-ROMS AND SOFTWARE
The software that can be used with the machine is on the CD-ROMs that accompany the
machine and the expansion kits.
Before installing the software, make sure that your computer and the machine meet the
system requirements described in "VERIFYING SYSTEM REQUIREMENTS" (page 26).
SOFTWARE CD-ROM
The "Software CD-ROM" that accompanies the machine contains the printer driver and
other software. The "Software CD-ROM" consists of 2 discs.
• The CD-ROM does not include software for Mac OS 9.0 to
9.2.2/X10.2.8/X10.3.9.
Contact your dealer or nearest authorized service representative if you want
software for Mac OS 9.0 to 9.2.2/X10.2.8/X10.3.9.
• The CD-ROM does not include printer driver for PCL5c. Contact your dealer
or nearest authorized service representative if you want printer driver for
PCL5c.
23
BEFORE INSTALLING THE SOFTWARE
Disc 1
Software for Windows
• Printer driver
These allow the machine to be used as a printer.
- PCL6 printer driver
The machine supports the Hewlett-Packard PCL6 printer control languages.
- PS printer driver
The PS printer driver supports the PostScript 3 page description language
developed by Adobe Systems Incorporated.
- PPD driver
The PPD driver enables the machine to use the standard Windows PS
printer driver.
☞ WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 31)
☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE
(page 1-90 in the Operation Guide)
• Printer Status Monitor (can only be used when the machine
is connected to a network)
This allows you to monitor the status of the machine on your computer screen.
☞ INSTALLING THE PRINTER STATUS MONITOR (page 1-99 in the
Operation Guide)
Software for Macintosh
• PPD file
This is the printer description file which enables the machine to be used as a
PostScript 3 compatible printer.
☞ MAC OS X (page 1-106 in the Operation Guide)
☞ MAC OS 9.0 - 9.2.2 (page 1-112 in the Operation Guide)
• To use the machine as a printer in a Macintosh environment, the machine must be
connected to a network. A USB connection cannot be used.
• The scanner driver and PC-Fax driver cannot be used in a Macintosh
environment.
24
BEFORE INSTALLING THE SOFTWARE
Disc 2
Software for Windows
• PC-Fax driver
This enables you to send a file from your computer as a fax using the same
procedure as when printing the file. (When the fax option is installed.)
Even if the fax function is not installed, the PC-Fax driver can be updated using
the CD-ROM in the Internet fax expansion kit to enable you to send a file from
your computer as an Internet fax in the same way as you print a file.
☞ INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 31)
• Scanner driver (TWAIN driver)
(Can only be used when the machine is connected to a network.)
This allows you to use the scanner function of the machine from a
TWAIN-compliant software application.
☞ INSTALLING THE SCANNER DRIVER (page 1-100 in the Operation
Guide)
OTHER CD-ROMS
X "PRINTER UTILITIES" CD-ROM that accompanies
the Internet fax expansion kit (for Windows)
This CD-ROM is used to update the PC-Fax driver on the "Software CD-ROM" so
that it can be used to send Internet faxes (PC-I-Fax function).
If you wish to use the PC-I-Fax function, first install the PC-Fax driver from the
"Software CD-ROM" and then run the installer on this CD-ROM. If the PC-Fax driver
is already installed, run only the installer. (There is no need to reinstall the PC-Fax
driver.)
☞ INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 31)
X "Sharpdesk/Network Scanner Utilities" CD-ROM
(for Windows)
This contains software that helps you get the most out of the images that you scan
on the machine. The software includes "Sharpdesk", a desktop document
management application that enables integrated management of scanned images
and files created using a variety of applications. To use the "Scan to Desktop"
scanner function, the "Network Scanner Tool" must be installed from the CD-ROM.
For the system requirements of the software, see the manual (PDF format) in the
"Manual" folder or the Readme file on the CD-ROM. For the procedures for installing
the software, see the "Information Guide".
25
BEFORE INSTALLING THE SOFTWARE
VERIFYING SYSTEM REQUIREMENTS
SYSTEM REQUIREMENTS
Before installing the software described in this manual, make sure that your computer
satisfies the following requirements.
1
4
Windows*
Macintosh*
Operating
system
Windows 2000 Professional,
Mac OS 9.0 to 9.2.2,
Mac OS X v10.2.8,
*2
Windows XP Professional ,
Windows XP Home Edition,
Windows 2000 Server,
Mac OS X v10.3.9,
Mac OS X v10.4.11,
Mac OS X v10.5 to 10.5.8,
Mac OS X v10.6 to 10.6.2
*2
Windows Server 2003 , Windows
*2
*2
Vista , Windows Server 2008 ,
*2
WIndows 7
Computer
type
IBM PC/AT compatible computer
Equipped with a
An environment in which
any of the operating
10Base-T/100Base-TX/1000Base-T
LAN board or equipped standard
systems listed above can
fully operate (including
Macintosh computers with
an Intel processor).
3
with a USB 2.0/1.1* port.
Display
1024 x 768 dots resolution and
16-bit color or higher is
recommended.
Other
hardware
requirements
An environment that allows any of
the above operating systems to fully
operate.
*1 The PCL5c printer driver will not run on any of the 64-bit editions of the Windows
operating systems, Windows Server 2008 and Windows 7.
*2 Includes the 64-bit edition.
*3 Compatible with models preinstalled with Windows 2000 Professional, Windows XP
Professional, Windows XP Home Edition, Windows 2000 Server, Windows Server
2003, Windows Vista, Windows Server 2008 or Windows 7, and which are equipped
standard with a USB interface.
*4 Cannot be used when the machine is connected with a USB cable. The PC-Fax
driver and scanner driver cannot be used.
26
BEFORE INSTALLING THE SOFTWARE
• For users of Mac OS 9.0 to 9.2.2/X10.2.8/X10.3.9
The CD-ROM does not include software for Mac OS 9.0 to
9.2.2/X10.2.8/X10.3.9.
Contact your dealer or nearest authorized service representative if you want
software.
• For users of Windows 2000/XP/Server 2003/Vista/Server 2008/7
To perform the procedures described in this manual such as installing the
software and configuring settings after installation, administrator authority is
required.
SOFTWARE REQUIREMENTS
The following requirements must be met to use the software described in this manual.
Operating
system
environment*
Required
expansion kits
Type of
connection*
Software
1
1
Windows
PCL6 printer driver,
PCL5c printer driver
Network/ USB
Can be used in
the standard
configuration.
PS printer driver,
PPD driver
Facsimile
expansion kit*
PC-Fax driver
Scanner driver
2
3
Network only*
Can be used in
the standard
configuration.
Printer Status
Monitor
(cannot be used
with a USB
connection)
Macintosh
Macintosh PPD file
*1 For the types of computers and operating systems that can run the software, see
"SYSTEM REQUIREMENTS" (page 26).
*2 When the Internet fax expansion kit is installed, the PC-Fax driver can be updated
using the "PRINTER UTILITIES" CD-ROM to enable the driver to be used as a
PC-I-Fax driver. In this case, the driver can be used without the facsimile expansion
kit.
*3 The scanner driver and Printer Status Monitor cannot be used on an IPv6-only
network.
27
BEFORE INSTALLING THE SOFTWARE
CONNECTING THE MACHINE
CONNECTING TO A NETWORK
To connect the machine to a network, connect the LAN cable to the machine's network
connector. Use a shielded LAN cable.
After connecting the machine to a network, be sure to configure the IP address and other
network settings before installing the software. (The factory default setting for the IP
address is to receive the IP address automatically when the machine is used in a DHCP
environment.)
Network settings can be configured using "Network Settings" in the system settings
(administrator) on the machine.
• If the machine is used in a DHCP environment, the IP address of the
machine may change. If this happens, printing will not be possible. This
problem can be avoided by using a WINS server or by assigning a
permanent IP address to the machine.
• This manual explains how to set up the software in a Windows network
environment.
• To use the machine on an IPv6 network, the IPv6 setting must be
enabled in "Network Settings" in the system settings (administrator).
X Checking the IP address of the machine
You can check the IP address of the machine by printing out the "All Custom Setting List"
in the system settings. Follow these steps to print out the "All Custom Setting List".
Press the [SYSTEM SETTINGS] key, touch the [List Print (User)] key, and then touch the
[Print] key of "All Custom Setting List".
CONNECTING THE MACHINE WITH A USB CABLE (Windows)
The machine can be connected to a computer using a USB cable if the computer is a
Windows computer. (The USB interface on the machine cannot be used in a Macintosh
environment.)
The machine and computer should be connected while the printer driver is being
installed. If a USB cable is connected before the printer driver is installed, the printer
driver will not be installed correctly. For the procedure for connecting a USB cable, see
"WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE" (page 1-90 in the
Operation Guide).
28
SETUP IN A WINDOWS
ENVIRONMENT
This section explains how to install the software on a Windows computer. For more
details regarding installation procedures and instructions for installation in Macintosh
environments, see Chapter 1 of the Operation Guide.
OPENING THE SOFTWARE SELECTION SCREEN
(FOR ALL SOFTWARE)
Insert the "Software CD-ROM" into your computer's
CD-ROM drive.
1
• If you are installing the printer driver or printer status monitor, insert the
"Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM.
• If you are installing the PC-Fax driver or scanner driver, insert the "Software
CD-ROM" that shows "Disc 2" on the front of the CD-ROM.
Click the [Start] button ( ), click [Computer], and then
double-click the [CD-ROM] icon ( ).
2
• In Windows XP/Server 2003, click the [start] button, click [My Computer], and
then double-click the [CD-ROM] icon.
• In Windows 2000, double-click [My Computer] and then double-click the
[CD-ROM] icon.
Double-click the [Setup] icon ( ).
In Windows 7, if a message screen appears asking you for confirmation, click
[Yes].
3
In Windows Vista/Server 2008, if a message screen appears asking you for
confirmation, click [Allow].
The "SOFTWARE LICENSE" window will appear. Make
sure that you understand the contents of the license
agreement and then click the [Yes] button.
4
You can show the "SOFTWARE LICENSE" in a different language by selecting
the desired language from the language menu. To install the software in the
selected language, continue the installation with that language selected.
29
SETUP IN A WINDOWS ENVIRONMENT
Read the message in the "Welcome" window and then
click the [Next] button.
5
The software selection screen appears.
Before installing the software, be sure to click the [Display Readme] button and
6
view the detailed information on the software.
* The above screen appears when using the "Disc 1" CD-ROM.
For the steps that follow, see the appropriate page below for the software that
you are installing.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER
• WHEN THE MACHINE IS CONNECTED TO A NETWORK
*
- Standard installation: page 32
- Installation by specifying the machine's address: page 1-85 in the Operation
Guide
- Printing using the IPP function and the SSL function: page 1-88 in the
Operation Guide
• WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE: page 1-90
in the Operation Guide
• USING THE MACHINE AS A SHARED PRINTER: page 1-94 in the Operation
Guide
INSTALLING THE PRINTER STATUS MONITOR: page 1-99 in the Operation
Guide
INSTALLING THE SCANNER DRIVER: page 1-100 in the Operation Guide
*
If the machine is being used on an IPv6 network, see "Installation by specifying the
machine's address" (page 1-85 in the Operation Guide).
30
SETUP IN A WINDOWS ENVIRONMENT
INSTALLING THE PRINTER DRIVER / PC-FAX
DRIVER
To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this
section depending on whether the machine is connected to a network or connected by
USB cable.
☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 1-90 in
the Operation Guide)
WHEN THE MACHINE IS CONNECTED TO A NETWORK
This section explains how to install the printer driver and the PC-Fax driver when the
machine is connected to a Windows network (TCP/IP network).
• To print to the machine over the Internet using the IPP function when the
machine is installed in a remote location, or to print using the SSL (encrypted
communication) function, see "Printing using the IPP function and the SSL
function" (page 1-88 in the Operation Guide) and install the printer driver or
the PC-Fax driver.
• If the machine is connected to an IPv6-only network
The software cannot be installed by detecting the machine's address from the
installer. After installing the software as explained in "Installation by specifying
the machine's address" (page 1-85 in the Operation Guide), change the port
as explained in "Changing to a Standard TCP/IP Port" (page 1-104 in the
Operation Guide).
• The installation procedure in this section is for both the printer driver and the
PC-Fax driver, although the explanations are centered on the printer driver.
31
SETUP IN A WINDOWS ENVIRONMENT
X Standard installation
When the software selection screen appears in step 6 of "OPENING THE SOFTWARE
SELECTION SCREEN (FOR ALL SOFTWARE)" (page 29), perform the steps below.
Click the [Printer Driver] button.
To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2"
1
CD-ROM.
* The above screen appears when using the "Disc 1" CD-ROM.
Click the [Standard installation] button.
2
32
SETUP IN A WINDOWS ENVIRONMENT
When [Custom installation] is selected, you can change any of the items below.
When [Standard installation] is selected, the installation will take place as
indicated below.
• Machine connection method: LPR Direct Print (Auto Search)
• Set as default printer:Yes (excluding the PC-Fax driver)
• Printer driver name: Cannot be changed
• PCL printer display fonts: Installed
If you selected [Custom installation], select [LPR Direct Print (Auto Search)]
and click the [Next] button.
If you selected other than [LPR Direct Print (Auto Search)], see the following
pages in the Operation Guide:
• LPR Direct Print (Specify Address): page 1-85
• IPP: page 1-88 • Shared printer: page 1-94
• Connected to this computer: page 1-90
Printers connected to the network are detected. Select
the machine and click the [Next] button.
3
• If the machine is not found, make sure that the machine is powered on and
that the machine is connected to the network, and then click the [Re-search]
button.
• You can also click the [Specify condition] button and search for the machine
by entering the machine's name (host name) or IP address.
☞
Checking the IP address of the machine (page 28)
33
SETUP IN A WINDOWS ENVIRONMENT
A confirmation window appears. Check the contents and
then click the [Next] button.
4
When the printer driver selection window appears, select
the printer driver to be installed and click the [Next]
button.
5
Click the checkbox of the printer driver to be installed so that a checkmark (
)
appears.
When the PC-Fax driver is being installed, this screen does not appear. Go to
the next step.
When you are asked whether or not you want the printer
to be your default printer, make a selection and click the
[Next] button.
6
If you are installing multiple drivers, select the printer driver to be used as the
default printer.
If you do not wish to set one of the printer drivers as the default printer, select
[No].
34
SETUP IN A WINDOWS ENVIRONMENT
If you clicked the [Custom installation] button in step 2, the following windows
will appear.
• Printer name window
If you wish to change the printer name, enter the desired name and click the
[Next] button.
• Window confirming installation of the display fonts
To install the display fonts select [Yes] and click the [Next] button.
• When the PC-Fax driver is being installed, this screen does not appear.
Go to the next step.
• If you are not installing the PCL printer driver (you are installing the PS
printer driver or the PPD driver), select [No] and click the [Next] button.
Follow the on-screen instructions.
Read the message in the window that appears and click the [Next] button.
7
Installation begins.
• If you are using Windows Vista/Server 2008/7
If a security warning window appears, be sure to click [Install this driver
software anyway].
• If you are using Windows 2000/XP/Server 2003
If a warning message regarding the Windows logo test or digital signature
appears, be sure to click the [Continue Anyway] or [Yes] button.
When the installation completed screen appears, click
the [OK] button.
8
9
Click the [Close] button in the window of step 1.
After the installation, a message prompting you to restart your computer may
appear. If this message appears, click the [Yes] button to restart your
computer.
35
SETUP IN A WINDOWS ENVIRONMENT
This completes the installation.
• After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS
INSTALLED ON THE MACHINE" (page 1-96 in the Operation Guide) to configure the
printer driver settings.
• If you are using the machine as a shared printer, see "USING THE MACHINE AS A
SHARED PRINTER" (page 1-94 in the Operation Guide) to install the printer driver on
each of the client computers.
36
REGULAR MAINTENANCE
To ensure that the machine continues to provide top quality performance, periodically
clean the machine.
Warning
Do not use a flammable spray to clean the machine. If gas from the spray comes
in contact with hot electrical components or the fusing unit inside the machine,
fire or electrical shock may result.
• Do not use thinner, benzene, or similar volatile cleaning agents to clean the
machine. These may degrade or discolor the housing.
•
Use a soft cloth to gently wipe off dirt
from the area on the operation panel
with a mirror-like finish (shown at
right). If you use a stiff cloth or rub
hard, the surface may be damaged.
The area with a mirror-like finish is
the area that is
.
Cleaning the document glass and automatic document feeder
If the document glass or document backplate sheet becomes dirty, the dirt will appear as
dirty spots, or black or white lines in the scanned image. Always keep these parts clean.
Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After
wiping with the moistened cloth, wipe the parts dry with a clean dry cloth.
Document glass
Document backplate sheet
When wiping dirt off the machine, do not press down hard on the machine. This
may damage or deform the machine.
37
SUPPLIES
Standard supplies for this product that can be replaced by the user include paper, toner
cartridges, and staple cartridges for the finisher.
Be sure to use only SHARP-specified products for the toner cartridges, finisher staple
cartridge, and transparency film.
For best copying results, be sure to use only Sharp Genuine Supplies
which are designed, engineered, and tested to maximize the life and
performance of Sharp products. Look for the Genuine Supplies label
on the toner package.
GENUINE SUPPLIES
Storage of supplies
Proper storage
1. Store the supplies in a location that is:
• clean and dry
• at normal temperature with minimal temperature fluctuations
• not exposed to direct sunlight
2. Store paper in the wrapper and lying flat.
3. Paper stored in packages standing up or out of the wrapper may curl or become
damp, resulting in paper misfeeds.
Storing toner cartridges
Store the box that contains the toner cartridge horizontally; do not store it standing up. If
the toner cartridge is stored standing up, the toner may solidify inside the cartridge.
Store the toner in a location that is cooler than 104°F (40°C). Storage in a hot location
may cause the toner in the cartridge to solidify.
Staple cartridge
The finisher requires the following staple cartridge:
MX-SCX1 (for finisher)
Approx. 5000 per cartridge x 3 cartridges
Supply of spare parts and consumables
The supply of spare parts for repair of the machine is guaranteed for at least 7 years
following the termination of production. Spare parts are those parts of the machine which
may break down within the scope of the ordinary use of the product, whereas those parts
which normally exceed the life of the product are not to be considered as spare parts.
Consumables too, are available for 7 years following the termination of production.
38
SPECIFICATIONS
Machine specifications / copier specifications
Digital Multifunctional System MX-C402SC
Name
Type
Desktop
8.5 inch color touch panel LCD
OPC drum
Display
Photoconductive
type
Electrophotographic system (laser)
Dry-type two-component magnetic brush development
Heat rollers
Printing method
Developer system
Fusing system
Black and white scanning: 600 x 300 dpi
600 x 600 dpi
(factory default values)
Document
glass
Color scanning:
600 x 300 dpi
600 x 600 dpi
(factory default values)
Scanning resolution
Black and white scanning: 600 x 300 dpi
(factorydefaultvalues)
Automatic
document
feeder
600 x 600 dpi
Color scanning:
600 x 300 dpi
(factorydefaultvalues)
600 x 600 dpi
600 x 600 dpi
10 bits
Copying resolution
Scanning gradation
Printing gradation
Equivalent to 256 levels
Max. 8-1/2" x 11" (A4) / sheets, bound documents
Original sizes / types
(Document Glass)
Maximum: 8-1/2" x 11" (A4) Minimum: 5-1/4" x 5-3/4" (A5)
Copy sizes
Leading edge / trailing edge: total 21/64" (8 mm) or less,
near edge / far edge: total 21/64" (8 mm) or less
Print margins
39
SPECIFICATIONS
Machine specifications / copier specifications
(Continued)
90 seconds or less (This may vary depending on the
ambient conditions.)
Warm-up time
Color copy time: 8.9 seconds or less
Black and white copy time: 8.0 seconds or less
First-copy time
(This may vary depending on the state of the machine.)
Variable: 50% to 200% in increments of 1%, total 151
increments
Fixed presets: 50%, 64%, 77%, 100%, 121%, 129%
and 200% for inch sizes;
50%, 70%, 81%, 86%, 100%, 115%,
122%, 141% and 200% for AB sizes.
Two reduction ratios and two enlargement ratios can be
stored.
Copy ratios
999 copies
Continuous copy
See "Automatic document feeder specifications".
Automatic document
feeder
Paper sizes:
8-1/2" x 14", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", 8-1/2" x 13",
8-1/2" x 11", 7-1/4" x 10-1/2",
5-1/2" x 8-1/2", A4, B5, A5, 16K
2
Paper weight: Plain paper (16 lbs. to 28 lbs. (60 g/m
Tray 1
2
to 105 g/m ))
2
Paper capacity: Plain paper (21 lbs. (80 g/m )) 500
sheets
Paper types:
SHARP-recommended plain paper,
recycled paper and colored paper
40
ERRATA
Please refer to this sheet when reading the item listed below.
Page
Incorrect
First-copy time
Color copy time: 8.9 seconds
or less
Correct
First-copy time
Color copy time: 8.5 seconds
or less
40
Black and white copy time:
8.0 seconds or less
Black and white copy time:
6.5 seconds or less
(This may vary depending on (This may vary depending on
the state of the machine.) the state of the machine.)
SPECIFICATIONS
Machine specifications / copier specifications
(Continued)
Paper sizes: 8-1/2" x 14", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11",
7-1/4" x 10-1/2", 5-1/2" x 8-1/2",
envelopes, A4, B5, A5, 16K (includes
automatic paper size detection function.
Paper size from 3-15/16" x 5-53/64"
(100 mm x 148 mm) to 8-33/64" x 14-1/64"
(216 mm x 356 mm) can be entered.)
Paper weights:
Thin paper (15 lbs. to 16 lbs. (55 g/m to 59 g/m )), plain
Bypass tray
2
2
2
2
paper (16 lbs. to 28 lbs. (60 g/m to 105 g/m )), heavy
2
paper (28 lbs. bond to 110 lbs. index (106 g/m to
2
209 g/m ))
Paper capacity: Standard paper 100 sheets
Paper types:
SHARP-recommended plain paper, recycled paper,
colored paper, heavy paper, thin paper, transparency
film, and envelopes (Monarch, Com-10, DL, C5)
Paper sizes: 8-1/2" x 14", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11",
5-1/2" x 8-1/2", A4, B5, A5, 16K
2
Duplex module
Paper weight: Plain paper (16 lbs. to 28 lbs. (60 g/m to
2
105 g/m ))
Paper types:SHARP-recommended plain paper,
recycled paper, and colored paper
Output method: Face-down output
Output capacity: 250 sheets (using SHARP-recommended
8-1/2" x 11" or A4 paper)
(The maximum number of sheets that can be held varies
depending on ambient conditions in the installation
location, the type of paper, and the storage conditions of
the paper.)
Output tray (Center tray)
Tray full sensor:Yes
41
SPECIFICATIONS
Machine specifications / copier specifications
(Continued)
LAN connectivity: 10Base-T / 100Base-TX /
1000Base-T
USB connectivity: Type A connector supports USB 2.0
(Hi speed)*
Compatibility requirements of USB 2.0
Interface port
Disk Format: FAT
Type B connector supports USB 2.0
(Hi speed)
AC 120 V ±10% 60 Hz
1.44 kW
Required power supply
Power consumption
22-3/64" (W) x 19-29/64" (D) x 31-1/16" (H)
(560 mm (W) x 494 mm (D) x 789 mm (H))
Dimensions
Weight
Approx. 116.8 lbs. (53 kg)
43-11/32" (W) x 19-29/64" (D) (1101 mm (W) x 494 mm
(D)) (when bypass tray is extended)
Overall dimensions
* Type A connectors are located on the front and back right of the machine (two
connectors).
Continuous copying speeds*
100% / Reduced / Enlarged
Copy ratio
Copy mode
Color
B/W
8-1/2" x 14", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", 8-1/2" x 13"
32 copies/min.
38 copies/min.
40 copies/min.
32 copies/min.
38 copies/min.
40 copies/min.
A4
8-1/2" x 11", 7-1/4" x 10-1/2",
5-1/2" x 8-1/2", B5, A5, 16K
* Copy speed during output of the second copy and following copies when performing
continuous one-sided copying of the same page (excluding offset output) using plain
one-sided paper from a tray other than the bypass tray.
42
SPECIFICATIONS
Ambient environment
(Humidity)
85%
60%
20%
54˚F
(10˚C)
86˚F 91˚F (Temperature)
(30˚C) (35˚C)
43
SPECIFICATIONS
Acoustic noise emission (measurement according to
ISO7779)
Sound power level LwA
Printing mode (continuous
printing)
6.8 B
4.7 B
Standby mode
Sound pressure level LpA (actual measurement)
Bystander
positions
54 dB (A)
Printing
mode
Operator
positions
53 dB (A)
Bystander
positions
33 dB (A)
Standby
mode
Operator
positions
31 dB (A)
Automatic document feeder specifications
8-1/2" x 14" to 5-1/2" x 8-1/2", A4 to A5, long paper
*1
(max. width 8-1/2" (216 mm) x max. length 19-5/8" (500 mm),
scanning in mono 2 mode of one side only is possible in fax and
image scan modes)
Original sizes
2
2
One-sided 9 lbs. to 73 lbs. (35
g
/m to 280
g
/m ) (Paper weights
2
2
from 9 lbs. (35
scan mode.)
g/m ) to 13 lbs. (50
g
/m ) require the use of slow
*2
Original weight
Capacity
2
2
Two-sided 13 lbs. to 73 lbs. (50
g
/m to 280 g/m )
2
100 sheets (21 lbs. (80 g/m )) Maximum stack height of 1/2"
(13 mm)
*1 Scanning in mono 2 mode of one side only is possible in fax and scan send modes.
*2 Heavy paper (34 lbs. to 75 lbs. (129 g/m2 to 280 g/m2)) is only discharged at the heavy
exit.
44
ERRATA
Please refer to this sheet when reading the item listed below.
Page
Incorrect
Original sizes
Correct
Original sizes
44
8-1/2"x14" to 5-1/2"x8-1/2", 8-1/2"x14" to 5-1/2"x8-1/2",
A4 to A5, long paper (max. A4 to A5, long paper (max.
width 8-1/2" (216mm) x max. width 8-1/2" (216mm) x max.
length 19-5/8"*1 (500 mm), length 19-5/8"*1 (500 mm)) ,
scanning in mono 2 mode of Card size (2-1/8” (54 mm) x
one side only is possible in 3-3/8” (86 mm)), Check size
fax and image scan modes)
(3” (76 mm) x 6-1/8” (155
mm))
SPECIFICATIONS
Information that the administrator of the
machine requires is printed on the back of
this page.
(Separate this page from the manual and
keep it in a safe place. In addition, fill in the
name of the administrator and the
administrator's contact information in the
left hand margin.)
45
TO THE ADMINISTRATOR OF
THE MACHINE
(Separate this page from the manual and keep it in a safe place.)
Factory default passwords
When accessing the system settings, the administrator password is required to log
in with administrator rights. The system settings can be configured in the Web
pages as well as on the operation panel. To access the system settings using the
Web pages, a password is also required.
Factory default administrator password
Factory default setting: admin
Store a new administrator password as soon as the machine is installed.
Once the administrator password has been changed, the new password is required to
restore the factory default password. Take care to remember the new password.
Factory default passwords (Web pages)
There are two factory default accounts: "Administrator" and "User". A person who logs
in as an "Administrator" can configure all settings in the Web pages. In addition, an
administrator can restrict access to other settings by enabling "User" accounts.
The factory default passwords are shown below.
Factory default account Factory default password
User
users
users
Administrator
admin
admin
Forwarding all transmitted and received data to the
administrator (document administration function)
This function is used to forward all data transmitted and received by the machine to a
specified destination (Scan to E-mail address, Scan to FTP destination, Scan to
Network Folder destination, or Scan to Desktop destination).
This function can be used by the administrator of the machine to archive all transmitted
and received data.
To configure the document administration settings, click [Application Settings]
and then [Document Administration Function] in the Web page menu.
(Administrator rights are required.)
Note:
• The format, exposure, and resolution settings of transmitted and received
data remain in effect when the data is forwarded.
• When forwarding is enabled for data sent in fax mode,
• The [Direct TX] key does not appear in the touch panel.
• Quick online transmission and dialing using the speaker cannot be used.
46
TO THE ADMINISTRATOR OF THE MACHINE
For the users of the fax function
ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF
1991
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use
a computer or other electronic device, including FAX machines, to send any message
unless such message clearly contains in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent and
an identification of the business or other entity, or other individual sending the message
and the telephone number of the sending machine or such business, other entity, or
individual.
(The telephone number provided may not be a 900 number or any other number for
which charges exceed local or long-distance transmission charges.)
In order to program this information into your FAX machine, you should complete the
following steps:
See "Own Name and Destination Set" on page 7-82 of Operation Guide.
Important safety instructions
• If any of your telephone equipment is not operating properly, you should immediately
remove it from your telephone line, as it may cause harm to the telephone network.
• The AC power outlet shall be installed near the equipment and shall be easily
accessible.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
• Do not install or use the machine near water, or when you are wet. Take care not to
spill any liquids on the machine.
• Save these instructions.
47
TO THE ADMINISTRATOR OF THE MACHINE
FCC Notice to users:
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA.
On this equipment is a label that contains, among other information, a product identifier
in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a
telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to
an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company.
For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US: AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, your telephone company may
disconnect your service temporarily. If possible, they will notify you in advance. If
advance notice is not practical, you will be notified as soon as possible. You will also be
advised of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of your equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service. If the equipment is causing harm to the telephone network, your telephone company may
ask you to disconnect the equipment until the problem is resolved.
If you have any questions or problems which cannot be solved by reading this manual,
please contact.
Sharp Electronics Corporation
1 Sharp Plaza
Mahwah, NJ 07495
Telephone: 1-800-BE-SHARP
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
This equipment connects to the telephone network through a standard USOC RJ-11C
network interface jack.
If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this equipment does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines service is subject to state tariffs.
Contact your state's public utility commission, public service commission or corporation
commission for more information.
48
TO THE ADMINISTRATOR OF THE MACHINE
NOTICE for users in the USA
BE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE
WARRANTY THAT YOUR SELLING DEALER EXTENDS TO YOU. In
order to assure you, the end-user, of warranty protection, Sharp
extends a limited warranty to each of its authorized dealers and, in turn,
requires each of its authorized dealers to extend its own warranty to
you on terms that are no less favorable than those given to the dealer
by Sharp. You should be aware, however, that Sharp does not itself
extend any warranties, either express or implied, directly to you, the
end-user, and no one is authorized to make any representations or
warranties on behalf of Sharp. Specifically, SHARP DOES NOT EXTEND
TO YOU, THE END-USER, ANY EXPRESS WARRANTY OR ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE OR FITNESS
FOR ANY PARTICULAR PURPOSE IN CONNECTION WITH THE
HARDWARE, SOFTWARE OR FIRMWARE EMBODIED IN, OR USED IN
CONJUNCTION WITH THIS PRODUCT. Sharp is not responsible for any
damages or loss, either direct, incidental or consequential, which you,
the end-user, may experience as a result of your purchase or use of the
hardware, software or firmware embodied in or used in conjunction
with this Product. Your sole remedy, in the event that you encounter
any difficulties with this Product, is against the authorized dealer from
which you purchased the Product.
MX-C402SC Digital Full Color Multifunctional System
In the event that this authorized dealer does not honor its warranty
commitments, please contact the General Manager, Business Products
Group, Sharp Electronics Corporation, 1 Sharp Plaza, Mahwah, NJ
07495-1163, so that Sharp can try to help assure complete satisfaction
of all the warranty rights to which you are entitled from the authorized
dealer.
49
TO THE ADMINISTRATOR OF THE MACHINE
NOTICE FOR USERS IN
CANADA
AVIS POUR NOS
UTILISATEURS AU CANADA
"NOTICE : This product meets the
applicable Industry Canada technical
specifications."
AVIS : Le présent matériel est conforme aux
spécifications techniques applicables
d'Industrie Canada.
"NOTICE : The Ringer Equivalence Number
is an indication of the maximum number of
devices allowed to be connected to a
telephone interface. The termination on an
interface may consist of any combination of
devices subject only to the requirement that
the sum of the RENs of all the devices does
not exceed five."
Remarque : L'indice d'équivalence de la
sonnerie (IES) sert à indiquer le nombre
maximal de terminaux qui peuvent être
raccordés à une interface téléphonique. La
terminaison d'une interface peut consister en
une combinaison quelconque de dispositifs, à
la seule condition que la somme d'indices
d'équivalence de la sonnerie de tous les
dispositifs n'excède pas 5.
The REN of this equipment is indicated
on the facsimile expansion kit.
L'indice d'équivalence de la sonnerie
(IES) de cet équipement est indiqué sur
le kit d'extension télécopieur.
Sharp Electronics of Canada Ltd.
335 Britannia Road East
Mississauga, Ontario, L4Z 1W9
Canada
50
TO THE ADMINISTRATOR OF THE MACHINE
Trademark acknowledgments
The following trademarks and registered trademarks are used in conjunction with the
machine and its peripheral devices and accessories.
®
®
®
®
®
®
®
•
Microsoft , Windows , Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP,
®
®
®
®
®
Windows Server 2003, Windows Vista , Windows Server 2008, Windows 7 and Internet Explorer are
registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and other countries.
• PostScript is a registered trademark of Adobe Systems Incorporated.
• Adobe and Flash are registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered trademarks
or trademarks of Adobe Systems Incorporated in the United States and other countries.
•
Macintosh, Mac OS, AppleTalk, EtherTalk and LaserWriter are trademarks of Apple Inc.,
registered in the U.S. and other countries.
• Netscape Navigator is a trademark of Netscape Communications Corporation.
• Mozilla® and Firefox® are registered trademarks or trademarks of the Mozilla Foundation in
the U.S.A. and other countries.
• PCL is a registered trademark of the Hewlett-Packard Company.
• IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation.
• Sharpdesk is a trademark of Sharp Corporation.
• Sharp OSA is a trademark of Sharp Corporation.
• RealVNC is a trademark of RealVNC Limited.
• All other trademarks and copyrights are the property of their respective owners.
Candid and Taffy are trademarks of Monotype Imaging, Inc. registered in the United States
Patent and Trademark Office and may be registered in certain jurisdictions. CG Omega, CG
Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond and Halbfett
Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The
Monotype Corporation registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions. Avant Garde, ITC Bookman, Lubalin Graph, Mona Lisa, Zapf
Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in
the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Clarendon, Eurostile, Helvetica, Optima, Palatino, Stempel Garamond, Times and Univers are
trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain
jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of
Heidelberger Druckmaschinen AG. Apple Chancery, Chicago, Geneva, Monaco and New York
are trademarks of Apple Computer Inc. and may be registered in certain jurisdictions.
HGGothicB, HGMinchoL, HGPGothicB and HGPMinchoL are trademarks of Ricoh Company,
Ltd. and may be registered in some jurisdictions. Wingdings is a registered trademark of
Microsoft Corporation in the United States and other countries. Marigold and Oxford are
trademarks of Arthur Baker and may be registered in some jurisdictions. Antique Olive is a
trademark of Marcel Olive and may be registered in certain jurisdictions. Hoefler Text is a
trademark of Johnathan Hoefler and may be registered in some jurisdictions. ITC is a
trademark of International Typeface Corporation registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions. Agfa is a trademark of the
Agfa-Gevaert Group and may be registered in certain jurisdictions. Intellifont, MicroType and
UFST are trademarks of Monotype Imaging, Inc. registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions. Macintosh and TrueType are
trademarks of Apple Computer Inc. registered in the United States Patent and Trademark Office
and other countries. PostScript is a trademark of Adobe Systems Incorporated and may be
registered in some jurisdictions. HP, PCL, FontSmart and LaserJet are trademarks of
Hewlett-Packard Company and may be registered in some jurisdictions. The Type 1 processor
resident in Monotype Imaging's UFST product is under license from Electronics For Imaging,
Inc. All other trademarks are the property of their respective owners.
51
SHARP ELECTRONICS CORPORATION
1 Sharp Plaza, Mahwah, New Jersey 07495-1163.
SHARP ELECTRONICS OF CANADA LTD.
335 Britannia Road East, Mississauga, Ontario, L4Z 1W9
PRINTED IN CHINA
2010F KS1
TINSE4796FCZZ
This manual has been printed using a vegetable-based
soy oil ink to help protect the environment.
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