Xerox Printer WorkCentre 6655 X User Manual
Xerox® WorkCentre® 6655  
Color Multifunction Printer  
Xerox® ConnectKey® 1.5 Technology  
User Guide  
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Contents  
1
Safety  
11  
Electrical Safety............................................................................................................................................................. 12  
General Guidelines................................................................................................................................................ 12  
Power Cord .............................................................................................................................................................. 13  
Emergency Turn Off............................................................................................................................................. 13  
Laser Safety............................................................................................................................................................. 13  
Operational Safety....................................................................................................................................................... 14  
Operational Guidelines ....................................................................................................................................... 14  
Ozone Release........................................................................................................................................................ 14  
Printer Location ..................................................................................................................................................... 14  
Printer Supplies...................................................................................................................................................... 15  
Maintenance Safety .................................................................................................................................................... 16  
Printer Symbols.............................................................................................................................................................. 17  
Environmental, Health, and Safety Contact Information............................................................................. 18  
2
Features  
19  
Parts of the Printer ....................................................................................................................................................... 20  
Front View................................................................................................................................................................ 20  
Rear View ................................................................................................................................................................. 21  
Internal Parts.......................................................................................................................................................... 22  
Control Panel .......................................................................................................................................................... 23  
Information Pages ....................................................................................................................................................... 25  
Printing the Configuration Report.................................................................................................................. 25  
Administration Features............................................................................................................................................. 26  
Accessing the Printer ........................................................................................................................................... 26  
CentreWare Internet Services.......................................................................................................................... 28  
Finding the IP Address of the Printer ............................................................................................................ 29  
Automatic Data Collection................................................................................................................................ 29  
Billing and Usage Information ........................................................................................................................ 29  
More Information......................................................................................................................................................... 30  
Welcome Center.................................................................................................................................................... 31  
3
Installation and Setup  
33  
Installation and Setup Overview............................................................................................................................. 34  
Selecting a Location for the Printer ....................................................................................................................... 35  
Power Cord Safety Information.............................................................................................................................. 36  
Connecting the Printer................................................................................................................................................ 37  
Selecting a Connection Method...................................................................................................................... 37  
Physically Connecting the Printer to the Network.................................................................................... 38  
Connecting to a Computer Using USB.......................................................................................................... 38  
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Contents  
Connecting to a Telephone Line ..................................................................................................................... 38  
Turning the Printer On and Off........................................................................................................................ 39  
Configuring Network Settings.................................................................................................................................. 41  
About TCP/IP and IP Addresses ...................................................................................................................... 41  
Modifying General Settings...................................................................................................................................... 42  
Setting Energy Saver Mode............................................................................................................................... 42  
Setting the Date and Time at the Control Panel ...................................................................................... 43  
Installing the Software............................................................................................................................................... 44  
Operating System Requirements.................................................................................................................... 44  
Installing Drivers and Utilities for Windows ............................................................................................... 45  
Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later....................... 46  
Installing Scan Drivers for Macintosh ........................................................................................................... 47  
Installing Print Drivers and Utilities for UNIX and Linux Printing ...................................................... 47  
Other Drivers........................................................................................................................................................... 49  
4
Paper and Media  
51  
Supported Paper............................................................................................................................................................ 52  
Recommended Media......................................................................................................................................... 52  
Ordering Paper....................................................................................................................................................... 52  
General Paper Loading Guidelines ................................................................................................................. 52  
Paper That Can Damage Your Printer........................................................................................................... 53  
Paper Storage Guidelines................................................................................................................................... 53  
Supported Paper Types and Weights............................................................................................................ 54  
Supported Standard Paper Sizes..................................................................................................................... 54  
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 55  
Supported Custom Paper Sizes........................................................................................................................ 55  
Loading Paper ................................................................................................................................................................ 56  
Loading Paper in the Bypass Tray .................................................................................................................. 56  
Configuring Trays 1 or 2 for the Paper Length.......................................................................................... 58  
Loading Paper in Trays 1–2............................................................................................................................... 59  
Printing on Special Paper........................................................................................................................................... 62  
Envelopes................................................................................................................................................................. 62  
Labels......................................................................................................................................................................... 65  
Glossy Cardstock ................................................................................................................................................... 66  
5
Printing  
67  
Printing Overview.......................................................................................................................................................... 68  
Selecting Printing Options......................................................................................................................................... 69  
Print Driver Help .................................................................................................................................................... 69  
Windows Printing Options................................................................................................................................. 70  
Macintosh Printing Options .............................................................................................................................. 71  
Linux Printing Options......................................................................................................................................... 72  
Managing Jobs .............................................................................................................................................................. 73  
Managing Jobs at the Control Panel............................................................................................................. 73  
Managing Secure and Held Print Jobs.......................................................................................................... 74  
Managing Jobs in CentreWare Internet Services ..................................................................................... 75  
4
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Contents  
Printing Features........................................................................................................................................................... 76  
Printing on Both Sides of the Paper............................................................................................................... 76  
Selecting Paper Options for Printing.............................................................................................................. 77  
Printing Multiple Pages to a Single Sheet.................................................................................................... 77  
Printing Booklets ................................................................................................................................................... 78  
Print Quality ............................................................................................................................................................ 78  
Using Image Options .......................................................................................................................................... 78  
Printing Cover Pages............................................................................................................................................ 79  
Printing Insert Pages............................................................................................................................................ 80  
Printing Exception Pages.................................................................................................................................... 80  
Scaling....................................................................................................................................................................... 81  
Printing Watermarks............................................................................................................................................ 82  
Printing Mirror Images........................................................................................................................................ 83  
Creating and Saving Custom Sizes................................................................................................................. 83  
Selecting Job Completion Notification for Windows .............................................................................. 84  
Printing Special Job Types......................................................................................................................................... 85  
Secure Print ............................................................................................................................................................. 85  
Sample Set............................................................................................................................................................... 86  
Delay Print............................................................................................................................................................... 87  
Saved Job................................................................................................................................................................. 88  
Held Print Jobs ............................................................................................................................................................... 90  
Releasing Held Print Jobs................................................................................................................................... 90  
Print From ........................................................................................................................................................................ 91  
Printing from a USB Flash Drive...................................................................................................................... 91  
Printing from Saved Jobs ................................................................................................................................... 91  
Printing from Mailbox ......................................................................................................................................... 92  
Printing from CentreWare Internet Services .............................................................................................. 93  
6
Copying  
95  
Basic Copying................................................................................................................................................................. 96  
Document Glass..................................................................................................................................................... 96  
Document Glass Guidelines .............................................................................................................................. 97  
Document Feeder ................................................................................................................................................. 97  
Duplex Automatic Document Feeder Guidelines...................................................................................... 97  
Selecting Copy Settings.............................................................................................................................................. 98  
Basic Settings ......................................................................................................................................................... 99  
Image-Quality Settings ....................................................................................................................................102  
Layout Settings....................................................................................................................................................105  
Output Format Settings....................................................................................................................................108  
Advanced Copying..............................................................................................................................................115  
ID Card Copying..................................................................................................................................................117  
7
Scanning  
121  
Basic Scanning.............................................................................................................................................................122  
Document Glass...................................................................................................................................................123  
Document Glass Guidelines ............................................................................................................................123  
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Contents  
Document Feeder ...............................................................................................................................................123  
Duplex Automatic Document Feeder Guidelines....................................................................................124  
Scanning to a Folder..................................................................................................................................................125  
Scanning to the Public Folder.........................................................................................................................125  
Scanning to a Private Folder...........................................................................................................................126  
Creating a Private Folder .................................................................................................................................126  
Retrieving Scan Files..........................................................................................................................................127  
Scanning to Network File Repositories ...............................................................................................................128  
Scanning to a Predefined Network File Repository................................................................................128  
Adding a Scan Destination..............................................................................................................................129  
Scanning to Your Home Directory........................................................................................................................130  
Setting Scan Options.................................................................................................................................................131  
Changing the Basic Scan Settings................................................................................................................131  
Selecting Advanced Settings..........................................................................................................................131  
Selecting Layout Adjustments .......................................................................................................................133  
Selecting Filing Options....................................................................................................................................133  
Building a Scan Job............................................................................................................................................134  
Scanning to a USB Flash Drive...............................................................................................................................135  
Scanning to an Email Address................................................................................................................................136  
Sending a Scanned Image to an Email Address.....................................................................................136  
Setting Email Options........................................................................................................................................137  
Scanning to a Destination.......................................................................................................................................138  
Sending a Scanned Image to a Destination.............................................................................................138  
8
Faxing  
139  
Basic Faxing..................................................................................................................................................................140  
Document Glass...................................................................................................................................................141  
Document Glass Guidelines ............................................................................................................................141  
Document Feeder ...............................................................................................................................................141  
Duplex Automatic Document Feeder Guidelines....................................................................................142  
Sending an Embedded Fax .....................................................................................................................................143  
Selecting Fax Options........................................................................................................................................145  
Sending a Server Fax.................................................................................................................................................153  
Selecting Server Fax Options..........................................................................................................................154  
Sending an Internet Fax ..........................................................................................................................................157  
Selecting Internet Fax Options......................................................................................................................158  
Sending a LAN Fax.....................................................................................................................................................162  
Using the Address Book............................................................................................................................................163  
Adding an Individual Entry to the Device Address Book .....................................................................163  
Editing an Individual Address Book Entry..................................................................................................164  
Editing or Deleting Favorites in the Device Address Book...................................................................165  
Printing a Fax Report.........................................................................................................................................165  
9
Maintenance  
167  
Cleaning the Printer...................................................................................................................................................168  
6
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Contents  
General Precautions...........................................................................................................................................168  
Cleaning the Exterior.........................................................................................................................................169  
Cleaning the Scanner ........................................................................................................................................169  
Cleaning the Interior .........................................................................................................................................171  
Billing and Usage Information..............................................................................................................................183  
Ordering Supplies........................................................................................................................................................184  
When to Order Supplies....................................................................................................................................184  
Viewing Printer Supply Status........................................................................................................................184  
Consumables ........................................................................................................................................................185  
Routine Maintenance Items...........................................................................................................................185  
Recycling Supplies...............................................................................................................................................185  
Toner Cartridges..................................................................................................................................................186  
Moving the Printer......................................................................................................................................................187  
10 Troubleshooting  
191  
General Troubleshooting .........................................................................................................................................192  
Printer Fails to Power On..................................................................................................................................192  
Printer Resets or Turns Off Frequently........................................................................................................193  
Printer Fails to Print............................................................................................................................................193  
Printing Takes Too Long...................................................................................................................................194  
Document Prints From Wrong Tray .............................................................................................................194  
Automatic 2-Sided Printing Problems .........................................................................................................195  
Printer Makes Unusual Noises........................................................................................................................195  
Paper Tray Fails to Close..................................................................................................................................195  
Condensation Has Formed Inside the Printer..........................................................................................195  
Paper Jams ....................................................................................................................................................................196  
Locating Paper Jams..........................................................................................................................................196  
Minimizing Paper Jams.....................................................................................................................................197  
Clearing Paper Jams ..........................................................................................................................................198  
Troubleshooting Paper Jams..........................................................................................................................209  
Print-Quality Problems ......................................................................................................................................211  
Copy and Scan Problems..................................................................................................................................217  
Fax Problems ........................................................................................................................................................219  
Getting Help..................................................................................................................................................................221  
Control Panel Messages ...................................................................................................................................221  
Using the Integrated Troubleshooting Tools...........................................................................................222  
Online Support Assistant..................................................................................................................................223  
More Information...............................................................................................................................................223  
A
Specifications  
225  
Printer Configurations and Options.....................................................................................................................226  
Available Configuration....................................................................................................................................226  
Standard Features..............................................................................................................................................226  
Options and Upgrades......................................................................................................................................227  
Physical Specifications..............................................................................................................................................228  
Weights and Dimensions .................................................................................................................................228  
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Contents  
Standard Configuration Physical Specifications.....................................................................................228  
Physical Specifications with Optional 550-Sheet Feeder.....................................................................229  
Clearance Requirements ..................................................................................................................................229  
Clearance Requirements with Optional 550-Sheet Feeder.................................................................230  
Environmental Specifications.................................................................................................................................231  
Temperature.........................................................................................................................................................231  
Relative Humidity ...............................................................................................................................................231  
Elevation.................................................................................................................................................................231  
Electrical Specifications............................................................................................................................................232  
Power Supply Voltage and Frequency ........................................................................................................232  
Power Consumption...........................................................................................................................................232  
ENERGY STAR Qualified Product...................................................................................................................232  
Performance Specifications....................................................................................................................................233  
Print Speed ............................................................................................................................................................233  
B
Regulatory Information  
235  
Basic Regulations........................................................................................................................................................236  
United States FCC Regulations......................................................................................................................236  
Canada....................................................................................................................................................................236  
European Union...................................................................................................................................................237  
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............237  
Germany.................................................................................................................................................................239  
Turkey RoHS Regulation...................................................................................................................................240  
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................240  
Copy Regulations........................................................................................................................................................241  
United States........................................................................................................................................................241  
Canada....................................................................................................................................................................242  
Other Countries....................................................................................................................................................243  
Fax Regulations...........................................................................................................................................................244  
United States........................................................................................................................................................244  
Canada....................................................................................................................................................................246  
European Union...................................................................................................................................................246  
South Africa ..........................................................................................................................................................246  
New Zealand.........................................................................................................................................................247  
Material Safety Data Sheets ..................................................................................................................................248  
C
Recycling and Disposal  
249  
All Countries..................................................................................................................................................................250  
North America..............................................................................................................................................................251  
European Union...........................................................................................................................................................252  
Domestic/Household Environment ..............................................................................................................252  
Professional/Business Environment .............................................................................................................252  
Collection and Disposal of Equipment and Batteries............................................................................253  
Battery Symbol Note.........................................................................................................................................253  
Battery Removal..................................................................................................................................................253  
Other Countries............................................................................................................................................................254  
8
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Contents  
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Safety  
1
This chapter includes:  
•
•
•
•
•
Electrical Safety................................................................................................................................................................ 12  
Operational Safety.......................................................................................................................................................... 14  
Maintenance Safety ....................................................................................................................................................... 16  
Printer Symbols................................................................................................................................................................. 17  
Environmental, Health, and Safety Contact Information................................................................................ 18  
Your printer and the recommended supplies have been designed and tested to meet strict safety  
requirements. Attention to the following information ensures the continued safe operation of your Xerox  
printer.  
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Safety  
Electrical Safety  
This section includes:  
•
•
•
•
General Guidelines........................................................................................................................................................... 12  
Power Cord ......................................................................................................................................................................... 13  
Emergency Turn Off........................................................................................................................................................ 13  
Laser Safety........................................................................................................................................................................ 13  
General Guidelines  
WARNINGS:  
•
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting  
out a part could result in fire or electric shock.  
•
Do not remove the covers or guards that are fastened with screws unless you are installing  
optional equipment and are instructed to do so. Turn off the printer when performing these  
installations. Disconnect the power cord when removing covers and guards for installing optional  
equipment. Except for user-installable options, there are no parts that you can maintain or  
service behind these covers.  
The following are hazards to your safety:  
•
•
•
•
•
•
The power cord is damaged or frayed.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
The printer emits smoke, or the surface is unusually hot.  
The printer emits unusual noise or odors.  
The printer causes a circuit breaker, fuse, or other safety device to activate.  
If any of these conditions occur, do the following:  
1. Turn off the printer immediately.  
2. Disconnect the power cord from the electrical outlet.  
3. Call an authorized service representative.  
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Safety  
Power Cord  
•
•
Use the power cord supplied with your printer.  
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the  
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check  
the outlet.  
•
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a  
ground connection terminal.  
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.  
Electrical products can be hazardous if misused.  
•
•
Only use an extension cord or power strip designed to handle the electrical current capacity of the  
printer.  
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.  
Review the electrical specification of the printer with an electrician if necessary.  
•
•
•
•
•
Do not place the printer in an area where people can step on the power cord.  
Do not place objects on the power cord.  
Do not plug or unplug the power cord while the power switch is in the On position.  
If the power cord becomes frayed or worn, replace it.  
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.  
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary  
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.  
Emergency Turn Off  
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord  
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:  
•
•
•
•
•
•
The equipment emits unusual odors or makes unusual noises.  
The power cable is damaged or frayed.  
A wall panel circuit breaker, fuse, or other safety device has been tripped.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
Any part of the printer is damaged.  
Laser Safety  
This printer complies with laser product performance standards set by governmental, national, and  
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous  
light because the beam is totally enclosed during all modes of customer operation and maintenance.  
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in  
this manual can result in hazardous radiation exposure.  
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Safety  
Operational Safety  
Your printer and supplies were designed and tested to meet strict safety requirements. These include  
safety agency examination, approval, and compliance with established environmental standards.  
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your  
printer.  
Operational Guidelines  
•
•
•
•
•
Do not remove any paper trays while the printer is printing.  
Do not open the doors when the printer is printing.  
Do not move the printer when it is printing.  
Keep hands, hair, neckties, and so on, away from the exit and feed rollers.  
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove  
the protective covers.  
Ozone Release  
This printer produces ozone during normal operation. The amount of ozone produced is dependent on  
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.  
Install the printer in a well-ventilated room.  
For more information in the United States and Canada, go to www.xerox.com/environment. In other  
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.  
Printer Location  
•
Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.  
To find the weight for your printer configuration, see Physical Specifications on page 228.  
•
Do not block or cover the slots or openings on the printer. These openings are provided for  
ventilation and to prevent overheating of the printer.  
•
•
•
•
•
•
Place the printer in an area where there is adequate space for operation and servicing.  
Place the printer in a dust-free area.  
Do not store or operate the printer in an extremely hot, cold, or humid environment.  
Do not place the printer near a heat source.  
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.  
Do not place the printer where it is directly exposed to the cold air flow from an air conditioning  
system.  
•
•
Do not place the printer in locations susceptible to vibrations.  
For optimum performance, use the printer at the elevations specified in Elevation on page 231.  
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Safety  
Printer Supplies  
•
Use the supplies designed for your printer. The use of unsuitable materials can cause poor  
performance and a possible safety hazard.  
•
•
•
•
•
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.  
Store all consumables in accordance with the instructions given on the package or container.  
Keep all consumables away from the reach of children.  
Never throw toner, print/drum cartridges, or toner containers into an open flame.  
When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can  
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase  
the risk of skin or eye contact.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
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Safety  
Maintenance Safety  
•
Do not attempt any maintenance procedure that is not specifically described in the documentation  
supplied with your printer.  
•
•
Do not use aerosol cleaners. Clean with a dry lint-free cloth only.  
Do not burn any consumables or routine maintenance items. For information on Xerox supplies  
recycling programs, go to www.xerox.com/gwa.  
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Safety  
Printer Symbols  
Symbol  
Description  
Warning:  
Indicates a hazard which, if not avoided, could result in death or serious injury.  
Caution:  
Indicates a mandatory action to take in order to avoid damage to the property.  
Hot surface on or in the printer. Use caution to avoid personal injury.  
Do not burn the item.  
Do not expose the imaging unit to light for more than 10 minutes.  
Do not expose the imaging unit to direct sunlight.  
Do not touch the part or area of the printer.  
Warning:  
Wait for the printer to cool for the specified time before touching the fuser.  
This item can be recycled. For details, see Recycling and Disposal on page 249.  
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Safety  
Environmental, Health, and Safety Contact  
Information  
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,  
contact the following customer help lines:  
United States and Canada:  
Europe:  
1-800-ASK-XEROX (1-800-275-9376)  
+44 1707 353 434  
For product safety information in the United States and Canada, go to www.xerox.com/environment.  
For product safety information in Europe, go to www.xerox.com/environment_europe.  
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Features  
2
This chapter includes:  
•
•
•
•
Parts of the Printer........................................................................................................................................................... 20  
Information Pages........................................................................................................................................................... 25  
Administration Features................................................................................................................................................ 26  
More Information............................................................................................................................................................ 30  
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Features  
Parts of the Printer  
This section includes:  
•
•
•
•
Front View........................................................................................................................................................................... 20  
Rear View ............................................................................................................................................................................ 21  
Internal Parts..................................................................................................................................................................... 22  
Control Panel ..................................................................................................................................................................... 23  
Front View  
1. Tray 1  
2. Bypass Tray  
3. Front Door  
6. Duplex Automatic Document Feeder  
7. Staple Cartridge Door  
8. Output Tray  
4. Output Tray Paper Stop  
5. Control Panel  
9. Front Door Handle  
10. Optional 550-Sheet Feeder  
20  
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Features  
Rear View  
1. USB Type B Port  
2. Ethernet Connector  
3. USB Type A Port  
4. USB Type A Port  
5. Power Connector  
6. Rear Door  
7. Duplex Unit  
8. Transfer Roller  
9. Fuser  
10. USB Memory Port  
11. Fax Line Connector  
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Features  
Internal Parts  
1. Output Tray Paper Stop  
2. Front Door  
3. Toner Cartridges  
4. Duplex Automatic Document Feeder  
5. Document Cover  
6. Document Glass  
7. Staple Cartridge  
8. Waste Cartridge Lock  
9. Imaging Units  
10. Waste Cartridge  
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Features  
Control Panel  
The control panel consists of a touch screen and buttons you press to control the functions available on  
the printer. The control panel:  
•
•
•
•
•
•
•
Displays the current operating status of the printer.  
Provides access to print features.  
Provides access to reference materials.  
Provides access to Tools and Setup menus.  
Provides access to Troubleshooting menus and videos.  
Prompts you to load paper, replace supplies, and clear jams.  
Displays errors and warnings.  
Name  
Description  
Item  
Touch Screen  
Display  
1
2
The screen displays information, and provides access to printer functions.  
Services Home  
Button  
This button provides access to printer features, such as copy, scan, and fax, on the touch  
screen.  
This button returns to the active service from the Job Status or Machine Status screens,  
or to a preset service.  
3
4
Services Button  
Job Status Button  
This button displays lists of all active, secure, or completed jobs on the touch screen.  
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Features  
Name  
Description  
Item  
Machine Status  
Button  
5
6
This button displays the status of the printer on the touch screen.  
The keypad enters alphanumeric information.  
Alphanumeric  
Keypad  
7
C (clear) Button  
Dial Pause Button  
Interrupt Button  
Start Button  
This button deletes numeric values or the last digit entered using the alphanumeric keys.  
This button inserts a pause in a telephone number when it transmits a fax.  
8
9
This button pauses the current job to run a more urgent print, copy, or fax job.  
This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.  
10  
This button stops the current job temporarily. To cancel or resume your job, follow the  
onscreen instructions.  
11  
12  
13  
Stop Button  
This button clears previous and changed settings for the current selection. To reset all  
features to their default settings and clear existing scans, press this button twice.  
Clear All Button  
Power Button  
This button powers up or powers down the printer.  
14  
15  
16  
17  
Language Button  
This button changes the touch screen language and keyboard settings.  
Power Saver button This button enters and exits the low-power mode.  
Help Button  
This button displays information about the current selection on the touch screen.  
This button provides access to password-protected features.  
Log In/Out Button  
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Features  
Information Pages  
Your printer has a printable set of information pages stored on its internal hard drive. Information pages  
include configuration and font information, demonstration pages, and more.  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages, then touch the desired information  
page.  
3. Touch Print.  
Note: Information pages can also be printed from CentreWare Internet Services.  
Printing the Configuration Report  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages>Configuration Report>Print.  
3. Touch Close after the report prints.  
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Features  
Administration Features  
This section includes:  
•
•
•
•
•
Accessing the Printer....................................................................................................................................................... 26  
CentreWare Internet Services..................................................................................................................................... 28  
Finding the IP Address of the Printer ....................................................................................................................... 29  
Automatic Data Collection........................................................................................................................................... 29  
Billing and Usage Information ................................................................................................................................... 29  
For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs.  
Accessing the Printer  
The system administrator can set access rights on the printer to ensure that unauthorized users cannot  
access the printer. If the system administrator configures authentication and authorization, users require  
a login and password to access some or all of the features of the printer. The administrator can also  
configure accounting to require an accounting code to access tracked features.  
Authentication  
Authentication is the process of confirming your identity. When the system administrator enables  
authentication, the printer compares the information that you provide to another source of information,  
such as an LDAP directory. The information can be a user name and password, or the information stored  
on a magnetic or proximity ID card. If the information is valid, you are considered an authenticated user.  
The system administrator can set permissions so that authentication is required when accessing features  
at the control panel, in CentreWare Internet Services, or in the print driver.  
If the administrator configures local or network authentication, you identify yourself by typing your user  
name and password at the control panel or in CentreWare Internet Services. If the administrator  
configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at  
the control panel and typing a passcode.  
Note: The system administrator can allow you to type your user name and password when Smart  
Card authentication is the primary authentication method. If the administrator configures an  
alternative authentication method, and you misplace your card, you can still access the printer.  
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Features  
Authorization  
Authorization is the function of specifying the features that you are allowed to access, and the process  
of approving or disapproving your access. The system administrator can configure the printer to allow  
you to access the printer, but restrict your access to certain features, tools, and services. For example, the  
printer can allow you access to copying but restrict your access to color printing. The system  
administrator can also control your access to features at specific times during the day. For example, the  
system administrator can restrict a group of users from printing during peak business hours. If you  
attempt to print using a restricted method or during a restricted time, the job does not print. Instead, the  
printer prints an error page and the job appears with an error message in the Job Status lists.  
Where the system administrator stores the authorization information determines the authorization type.  
•
•
Local authorization stores the login information on the printer in the user Information Database.  
Network authorization stores the login information in an external database, such as an LDAP  
directory.  
The system administrator sets authorization permissions. To set or edit user permissions for access to  
printer features, you must log in as the administrator.  
Accounting  
Accounting monitors the print, copy, scan, and fax impressions produced and who produces them.  
The system administrator must create user accounts and enable the accounting feature. When  
accounting is enabled, you must log in to the printer before accessing services. You must also provide  
your account details in the print driver before printing documents from a computer. The system  
administrator can set limits to restrict the total number of jobs by type that a user can produce. The  
administrator can also generate reports listing usage data for individual users and groups.  
For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs.  
Logging In  
Logging in is the process by which you identify yourself to the printer for authentication. If  
authentication is set, to access printer features, you log in with your user credentials.  
Logging In at the Control Panel  
1. At the control panel, either press Log In/Out or touch Guest.  
2. If an administrator has configured more than one authentication server, select your domain, realm,  
or tree.  
a. Touch Domain, Realm, or Tree.  
b. From the list, touch your domain, realm, or tree.  
c. Touch Save.  
3. Type your user name, then touch Next.  
4. Type your password, then touch Done.  
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Features  
Logging In to CentreWare Internet Services  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on  
page 29.  
2. At the top of the page, next to the lock and key icon, click Login.  
3. Type the User ID in the space provided.  
4. Type the password in the space provided.  
5. Click Login.  
Administrator Password  
The administrator password is required when accessing locked settings in CentreWare Internet Services  
or at the control panel. Most printer models have a default configuration that restricts access to some  
settings. Access is restricted for settings on the Properties tab in CentreWare Internet Services, and  
settings on the Tools tab on the control panel touch screen.  
Logging In as the System Administrator at the Control Panel  
1. At the control panel, press Log In/Out.  
2. Type admin, then touch Next.  
3. Type your password, then touch Done.  
Note: The system administrator user name is admin and the default password is 1111.  
CentreWare Internet Services  
CentreWare Internet Services is the administration and configuration software installed on the  
embedded Web server in the printer. It allows you to configure and administer the printer from a Web  
browser.  
CentreWare Internet Services requires:  
•
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux  
environments.  
•
•
TCP/IP and HTTP enabled in the printer.  
A network-connected computer with a Web browser that supports JavaScript.  
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.  
Accessing CentreWare Internet Services  
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press  
Enter or Return.  
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Features  
Finding the IP Address of the Printer  
You can view the IP address of your printer on the control panel or on the Configuration Report. On the  
Configuration Report, IP address information is located in the Connectivity Protocols section.  
To view the IP address of the printer on the control panel:  
1. At the printer control panel, press the Machine Status button.  
2. Touch the Machine Information tab.  
−
If the system administrator has set the Display Network Settings to show the IP address, it  
appears in the center panel.  
−
If the IP address is not displayed, print the Configuration Report or contact your system  
administrator.  
To print a Configuration Report:  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages>Configuration Report>Print.  
3. Touch Close after the report prints.  
Automatic Data Collection  
This printer automatically collects data and transmits it to a secure offsite location. Xerox or a  
designated servicer uses this data to support and service the printer, or for billing, supplies  
replenishment, or product improvement. Automatically transmitted data can include product  
registration, meter read, supply level, printer configuration and settings, software version, and problem  
or fault code data. Xerox cannot read, view, or download the content of your documents residing on or  
passing through your printer or any of your information management systems.  
To turn off automatic data collection:  
On the Welcome page in CentreWare Internet Services, click the link in the note regarding automated  
services.  
Billing and Usage Information  
Billing and printer usage information appears on the Billing Information screen. The impression counts  
shown are used for billing.  
For details, see Billing and Usage Information on page 183.  
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Features  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
www.xerox.com/office/WC6655docs  
Recommended Media List  
United States: www.xerox.com/paper  
European Union: www.xerox.com/europaper  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
www.xerox.com/office/WC6655support  
Information about menus or error messages  
Press the control panel Help (?) button.  
Information Pages  
Print from the control panel, or from CentreWare  
Internet Services, click Status>Information Pages.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
www.xerox.com/office/WC6655supplies  
www.xerox.com/office/businessresourcecenter  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
Printer registration  
Xerox® Direct online store  
www.xerox.com/office/worldcontacts  
www.xerox.com/office/register  
www.direct.xerox.com/  
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Features  
Welcome Center  
If you need assistance during or after printer installation, visit the Xerox® website for online solutions  
and support at www.xerox.com/office/worldcontacts.  
If you require further assistance, contact the Xerox® Welcome Center for the United States and Canada  
at 1-800-835-6100.  
If a local Xerox representative telephone number was provided during printer installation, record the  
telephone number in the following space.  
#_________________________________  
If you need additional help using your printer:  
1. Refer to this user guide.  
2. Contact the system administrator.  
3. Visit the Xerox® website at www.xerox.com/office/WC6655support.  
To assist you, the Welcome Center needs the following information:  
•
•
•
•
The nature of the problem.  
The serial number of the printer.  
The fault code.  
The name and location of your company.  
Locating the Serial Number  
To contact Xerox for assistance, you need the printer serial number. The serial number is located at the  
rear of the printer.  
To view the serial number at the printer control panel, press the Machine Status button, then touch the  
Machine Information tab.  
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Installation and Setup  
3
This chapter includes:  
•
•
•
•
•
•
•
Installation and Setup Overview................................................................................................................................ 34  
Selecting a Location for the Printer........................................................................................................................... 35  
Power Cord Safety Information ................................................................................................................................. 36  
Connecting the Printer................................................................................................................................................... 37  
Configuring Network Settings..................................................................................................................................... 41  
Modifying General Settings ......................................................................................................................................... 42  
Installing the Software .................................................................................................................................................. 44  
See also:  
Installation Guide packaged with your printer.  
System Administrator Guide at www.xerox.com/office/WC6655docs.  
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Installation and Setup  
Installation and Setup Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure  
the initial settings of the printer, then install the driver software and utilities on your computer.  
You can connect to your printer directly from your computer using USB, or connect over a network using  
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different  
connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables  
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet  
connection because it is typically faster than a USB connection, and it provides access to CentreWare  
Internet Services.  
Note: If the Software and Documentation disc is not available, you can download the latest drivers  
from www.xerox.com/office/WC6655drivers.  
See also:  
Selecting a Location for the Printer on page 35  
Choosing a Connection Method on page 37  
Connecting the Printer on page 37  
Configuring Network Settings on page 41  
Installing the Software on page 44  
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Installation and Setup  
Selecting a Location for the Printer  
1. Select a dust-free area with temperatures from 5–32°C (41–90°F), and relative humidity 15–85%.  
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can  
cause condensation inside the printer, directly interfering with image transfer.  
2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the  
printer. The printer must be horizontal with all four feet in solid contact with the surface. To find the  
weight for your printer configuration, see Physical Specifications on page 228. Select a location with  
adequate clearance to access supplies and to provide proper ventilation. To find the clearance  
requirements for your printer, see Clearance Requirements on page 229.  
3. After positioning the printer, you are ready to connect it to the power source and computer or  
network.  
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Installation and Setup  
Power Cord Safety Information  
Carefully read the following instructions before operating your printer. For details, contact your Xerox  
representative.  
WARNINGS:  
•
The electrical supply for the device must meet the requirements stated on the data plate on the  
rear of the device. If you are not sure that your electrical supply meets the requirements, consult  
your local electricity provider or a licensed electrician.  
•
•
Do not use an extension cord.  
Do not remove or modify the power cord.  
Refer to these instructions to ensure the continued safe operation of your printer.  
•
•
Use the power cord supplied with your printer.  
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the  
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check  
the outlet.  
•
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a  
ground connection terminal.  
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.  
Electrical products can be hazardous if misused.  
•
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.  
Review the electrical specification of the printer with an electrician if necessary.  
•
•
•
•
•
•
Do not place the printer in an area where people can step on the power cord.  
Do not place objects on the power cord.  
Replace the power cord if it becomes frayed or worn.  
Do not unplug or plug the power cord while the printer is turned on.  
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.  
The electrical outlet must be near the printer and must be easily accessible.  
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary  
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.  
For details, see Turning the Printer On and Off on page 39.  
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Installation and Setup  
Connecting the Printer  
This section includes:  
•
•
•
•
•
Selecting a Connection Method................................................................................................................................. 37  
Physically Connecting the Printer to the Network............................................................................................... 38  
Connecting to a Computer Using USB..................................................................................................................... 38  
Connecting to a Telephone Line ................................................................................................................................ 38  
Turning the Printer On and Off................................................................................................................................... 39  
Selecting a Connection Method  
The printer can be connected to your computer using a USB cable or an Ethernet cable. The method you  
select depends on how your computer is connected to the network. A USB connection is a direct  
connection and is the easiest to set up. An Ethernet connection is used for networking. If you are using a  
network connection, it is important to understand how your computer is connected to the network. For  
details, see About TCP/IP and IP Addresses on page 41.  
Notes:  
•
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
•
Hardware and cabling requirements vary for the different connection methods. Routers,  
network hubs, network switches, modems, Ethernet cables, and USB cables are not included  
with your printer and must be purchased separately.  
•
•
Network: If your computer is connected to an office network or home network, use an Ethernet  
cable to connect the printer to the network. You cannot connect the printer directly to the computer.  
It must be connected through a router or hub. An Ethernet network can be used for one or more  
computers and supports many printers and systems simultaneously. Ethernet connection is typically  
faster than USB and allows you direct access to the settings of the printer using CentreWare  
Internet Services.  
Wireless Network: If your computer includes a wireless router or wireless access point, you can  
connect the printer to the network with a wireless connection. A wireless network connection  
provides the same access and services as a wired connection provides. A wireless network  
connection is typically faster than USB and allows direct access to the setting of the printer using  
CentreWare Internet Services.  
•
•
USB: If you connect the printer to one computer and do not have a network, use a USB connection.  
A USB connection offers fast data speeds, but typically not as fast as an Ethernet connection. In  
addition, a USB connection does not provide access to CentreWare Internet Services.  
Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated  
telephone line.  
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Installation and Setup  
Physically Connecting the Printer to the Network  
Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is  
used for one or more computers and supports many printers and systems simultaneously. An Ethernet  
connection provides direct access to printer settings using CentreWare Internet Services.  
To connect the printer:  
1. Connect the power cord to the printer, and plug the cord into an electrical outlet.  
2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer.  
Connect the other end of the Ethernet cable to a correctly configured network port on a hub or  
router.  
3. Turn on the printer.  
Note: For details on configuring wireless network settings, see the System Administrator Guide at  
www.xerox.com/office/WC6655docs.  
Connecting to a Computer Using USB  
To use USB, you must have Windows 7, Windows Server 2003, and later, or Macintosh OS X version 10.7  
and later.  
To connect the printer to the computer using a USB cable:  
1. Ensure that the printer is turned off.  
2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer.  
3. Attach the power cord and then plug in the printer and turn it on.  
4. Connect the A end of the USB cable to the USB Port on the computer.  
5. When the Windows Found New Hardware Wizard appears, cancel it.  
You are ready to install the print drivers. For details, see Installing the Software on page 44.  
Connecting to a Telephone Line  
1. Ensure that the printer is turned off.  
2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on  
the back of the printer.  
3. Connect the other end of the RJ11 cable to an operating telephone line.  
4. Enable and configure the Fax functions.  
Notes:  
•
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
•
The fax function works best with an analog phone line. Voice-Over Internet Protocols (VOIPs)  
such as FIOS and DSL are not supported.  
For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs.  
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Installation and Setup  
Turning the Printer On and Off  
This printer has both a power switch and a power button. The power switch on the side of the printer  
controls the main power to the printer. The control panel power button controls power to the printer  
electronic components. The preferred software-controlled printer shutdown method is to press the power  
button.  
To turn on the printer:  
•
Turn on the power switch.  
•
If the power switch is on, but the printer is powered off, the printer was turned off using the power  
button. To turn on the printer, on the control panel, press Power.  
To turn off the printer:  
CAUTIONS:  
•
To prevent a printer malfunction or damage to the internal hard drive, perform the  
power button shutdown first. After the touch screen goes dark, wait 10 seconds, then  
turn off the power switch.  
•
•
Do not plug or unplug the power cord while the printer is powered on.  
Ensure that there are no jobs in the queue.  
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Installation and Setup  
1. On the control panel, press Power.  
2. Touch Power Down.  
After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the printer  
has completed powering down.  
Note: When all of the control panel lights are off, the printer power off sequence is complete.  
Turning the power switch off is optional.  
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Installation and Setup  
Configuring Network Settings  
About TCP/IP and IP Addresses  
Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network.  
Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a  
network printer. For Macintosh OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, Bonjour does  
not require printers or computers to have IP addresses.  
With TCP/IP protocols, each printer and computer must have a unique IP address. Many networks and  
cable and DSL routers have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server  
automatically assigns an IP address to every computer and printer on the network that is configured to  
use DHCP.  
If you use a Cable or DSL router, see the documentation for your router for information on IP addressing.  
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Installation and Setup  
Modifying General Settings  
You can modify printer settings such as the language, date and time, units of measurement, display  
brightness, and startup page from the control panel.  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch Device Settings>General, then touch the setting you want to change:  
−
−
−
−
Energy Saver specifies when the printer goes into energy-saving mode.  
Date and Time allows you to set the time zone, date, time, and display format.  
Language/Keyboard Selection allows you to set the language and keyboard layout.  
Custom Keyboard Button allows you to assign text to the custom key on the virtual keyboard.  
Note: This is a partial list. If a feature does not appear, contact the system administrator or log in as  
a system administrator. For details, see Logging In as the System Administrator at the Control Panel  
on page 28.  
3. Touch Save.  
Setting Energy Saver Mode  
You can set the time the printer spends idle in ready mode before the printer transitions to a lower  
power level.  
To configure Energy Saver settings:  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch Device Settings>General>Energy Saver.  
Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as  
the System Administrator at the Control Panel on page 28.  
3. Under From Standby Mode to Energy Saver Mode, to set the time in minutes, touch the arrow  
buttons. Standby Mode uses more energy, but wakes faster than Energy Saver Mode.  
4. Under From Energy Saver Mode to Sleep Mode, to set the time in minutes, touch the arrow buttons.  
Energy Saver Mode uses more energy, but wakes faster than Sleep Mode.  
5. Touch Save.  
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Installation and Setup  
Setting the Date and Time at the Control Panel  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch Device Settings>General>Date and Time.  
Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as  
the System Administrator at the Control Panel on page 28.  
3. To set the time zone, touch Time Zone, then touch the arrows to adjust the time zone.  
4. To set the date, touch Date, select a format, then set the date.  
5. To use 24 hour format, select Display 24 hour clock. To set the time, touch Time, then set the time.  
Note: The date and time are set automatically through Network Time Protocol (NTP). To modify  
these settings, go to the Properties tab in CentreWare Internet Services and change the Date and  
Time Setup to Manual (NTP Disabled).  
6. Touch Save.  
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Installation and Setup  
Installing the Software  
This section includes:  
•
•
•
•
•
•
Operating System Requirements............................................................................................................................... 44  
Installing Drivers and Utilities for Windows .......................................................................................................... 45  
Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later.................................. 46  
Installing Scan Drivers for Macintosh ...................................................................................................................... 47  
Installing Print Drivers and Utilities for UNIX and Linux Printing ................................................................. 47  
Other Drivers...................................................................................................................................................................... 49  
Before installing driver software, verify that the printer is plugged in, turned on, connected correctly, and  
has a valid IP address. The IP address usually appears in the upper right corner of the control panel. If  
you cannot find the IP address, see Finding the IP Address of Your Printer on page 29.  
If the Software and Documentation disc is not available, download the latest drivers from  
www.xerox.com/office/WC6655drivers.  
Operating System Requirements  
•
Windows XP SP3, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows  
Server 2008, Windows Server 2008 R2, and Windows Server 2012.  
•
•
Macintosh OS X version 10.7 and later.  
UNIX and Linux: Your printer supports connection to various UNIX platforms through the network  
interface. For details, see www.xerox.com/office/WC6655drivers.  
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Installation and Setup  
Installing Drivers and Utilities for Windows  
To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.  
To install the print and scan driver software:  
1. Insert the Software and Documentation disc into the appropriate drive on your computer. The  
installer starts automatically.  
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe  
installer file.  
2. To change the language, click Language.  
3. Select your language, then click OK.  
4. Click Install Drivers>Install Print and Scan Drivers.  
5. To accept the license agreement, click I Agree.  
6. From the list of discovered printers, select your printer, then click Next.  
7. If your printer does not appear in the list of discovered printers, click Extended Search.  
8. If your printer still does not appear in the list of discovered printers, and you know the IP address:  
a. Click the Network Printer icon at the top of the window.  
b. Enter the IP address or the DNS name of the printer.  
c. Click Search.  
d. From the list of discovered printers, select your printer, then click Next.  
9. If the printer still does not appear in the list of discovered printers, and you do not know the IP  
address:  
a. Click Advanced Search.  
b. If you know the gateway address and subnet mask, click the top button and enter the  
addresses into the Gateway and Subnet Mask fields.  
c. If you know the address of another printer on the same subnet, click the middle button and  
enter the address in the IP Address field.  
d. Click Search.  
e. From the list of discovered printers, select your printer, then click Next.  
Note: When the printer appears in the Discovered Printers window, it displays the IP address. Record  
the IP address for future use.  
10. Select the desired driver.  
11. Click Install.  
If the installer prompts you for the IP address, enter the IP address of the printer.  
If the installer prompts you to restart your computer, click Restart to complete the installation of  
the drivers.  
12. To complete the installation, click Finish.  
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Installation and Setup  
Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and  
Later  
To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.  
To install the print and scan driver software:  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
2. Open Xerox® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.  
3. To run Xerox® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.  
4. When prompted, click Continue.  
5. To accept the license agreement, click I Agree.  
6. To accept the current installation location, click Install, or select another location for the installation  
files, then click Install.  
7. Enter your password, then click OK.  
8. From the list of discovered printers, select your printer, then click Next.  
If your printer does not appear in the list of discovered printers:  
a. Click the Network Printer Icon.  
b. Type the IP address of your printer, then click Continue.  
c. Select your printer in the list of discovered printers, then click Continue.  
9. To accept the print queue message, click OK.  
10. Select or clear the Set Printer as Default and Print a Test Page check boxes.  
11. Click Continue, then click Close.  
Note: The printer is added automatically to the printer queue in Macintosh OS X versions 10.7 and  
later.  
To verify the installation of printer options with the print driver:  
1. From the Apple menu, click Printer Preferences>Print & Scan.  
2. Select the printer in the list, then click Options and Supplies.  
3. Click Driver, then confirm that your printer is selected.  
4. Confirm that all of the options installed on the printer appear correct.  
5. If you change settings, click OK, close the window, then exit System Preferences.  
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Installation and Setup  
Installing Scan Drivers for Macintosh  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
2. To view the .dmg file for your printer, double-click the disc icon on your desktop.  
3. Open the Scan Installer.dmg file, then navigate to the appropriate installer file for your operating  
system.  
4. Open the Scan Installer package file.  
5. To acknowledge the warning and introductory messages, click Continue.  
6. To accept the license agreement, click Continue, then click Agree.  
7. Click Continue again.  
8. Enter your password, then click OK.  
9. If prompted to close other installations, click Continue Installing.  
10. To restart, click Log Out.  
Installing Print Drivers and Utilities for UNIX and Linux Printing  
For details about UNIX and Linux drivers, see the System Administrator Guide at  
www.xerox.com/office/WC6655docs.  
Xerox® Print Driver Package  
The Xerox® Print Driver package provides tools for you to manage printers connected in UNIX and Linux  
environments.  
Xerox® Print Drivers  
You can use a Xerox® print driver to select printer features. All operating systems include the Office  
Standard print driver, which can print to a wide range of Xerox devices that share common features. You  
can use a Linux-based print driver to print to a specific model.  
Xerox® Printer Manager  
Xerox® Printer Manager allows you to:  
•
•
•
Configure local and network-connected printers.  
Set up a printer on your network as well as monitor the operation of the printer once installed.  
Provide a common look and feel across the many different suppliers of UNIX and Linux operating  
systems.  
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Installation and Setup  
Installing Xerox® Print Driver Package  
Before you begin:  
Ensure that you have root or superuser privileges to install Xerox® Printer Manager.  
Note: When installing drivers for a network printer, if you do not see your printer in the list, click the  
IP Address or DNS Name button. In the IP Address or DNS Name field, type the IP address of your  
printer, then click Search to locate your printer. If you do not know the IP address of the printer, see  
Finding the IP Address of Your Printer on page 29.  
1. Download the appropriate package for your operating system.  
The available files are:  
−
−
−
−
−
−
−
−
XeroxOSDPkg-AIXpowerpc-x.xx.xxx.xxxx.rpm for the IBM PowerPC family.  
XeroxOSDPkg-HPUXia64-x.xx.xxx.xxxx.depot.gz to support HP Itanium workstations.  
XeroxOSDPkg-SunOSi386-x.xx.xxx.xxxx.pkg.gz for Sun Solaris x86 systems.  
XeroxOSDPkg-SunOSsparc-x.xx.xxx.xxxx.pkg.gz for Sun Solaris SPARC systems.  
Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.rpm to support RPM-based 32-bit Linux environments.  
Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.deb to support Debian-based 32-bit Linux environments.  
Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.rpm to support RPM-based 64-bit Linux environments.  
Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.deb to support Debian-based 64-bit Linux environments.  
2. To install the Xerox® Print Driver package, open the package with your OS package manager or use  
the appropriate command-line utility for your OS.  
−
−
−
−
−
−
−
−
AIX: rpm -U XeroxOSDPkg-AIXpowerpc-x.xx.xxx.xxxx.rpm  
HPUX: swinstall -s XeroxOSDPkg-HPUXia64-x.xx.xxx.xxxx.depot.gz \*  
Solaris (x86 based): pkgadd -d XeroxOSDPkg-SunOSi386-x.xx.xxx.xxxx.pkg  
Solaris (SPARC based): pkgadd -d XeroxOSDPkg-SunOSsparc-x.xx.xxx.xxxx.pkg  
Linux (RPM based 32-bit): rpm -U Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.rpm  
Linux (Debian based 32-bit): dpkg -i Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.deb  
Linux (RPM based 64-bit): rpm -U Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.rpm  
Linux (Debian based 64-bit): dpkg -i Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.deb  
The package installs files into /opt/Xerox/prtsys.  
Launching Xerox® Printer Manager  
To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press  
Enteror Return.  
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Installation and Setup  
Other Drivers  
The following drivers are available for download at www.xerox.com/office/WC6655drivers.  
•
The Xerox® Global Print Driver works with any printer on your network, including those printers  
made by other manufacturers. It configures itself for your individual printer upon installation.  
•
The Xerox® Mobile Express Driver works with any printer available to your computer that supports  
standard PostScript. It configures itself for the printer you select every time you print. If you travel  
frequently to the same sites, you can save your favorite printers in that location and the driver saves  
your settings.  
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Paper and Media  
4
This chapter includes:  
•
•
•
Supported Paper............................................................................................................................................................... 52  
Loading Paper ................................................................................................................................................................... 56  
Printing on Special Paper.............................................................................................................................................. 62  
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Paper and Media  
Supported Paper  
This section includes:  
•
•
•
•
•
•
•
•
•
Recommended Media.................................................................................................................................................... 52  
Ordering Paper.................................................................................................................................................................. 52  
General Paper Loading Guidelines ............................................................................................................................ 52  
Paper That Can Damage Your Printer...................................................................................................................... 53  
Paper Storage Guidelines.............................................................................................................................................. 53  
Supported Paper Types and Weights....................................................................................................................... 54  
Supported Standard Paper Sizes................................................................................................................................ 54  
Supported Paper Types and Weights for Automatic 2-Sided Printing ........................................................ 55  
Supported Custom Paper Sizes................................................................................................................................... 55  
Your printer is designed to use various paper and other media types. To ensure the best print quality and  
to avoid jams, follow the guidelines in this section.  
For best results, use Xerox paper and media recommended for your printer.  
Recommended Media  
A list of paper and media recommended for your printer is available at:  
•
•
www.xerox.com/paperRecommended Media List (United States)  
www.xerox.com/europaperRecommended Media List (Europe)  
Ordering Paper  
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6655supplies.  
General Paper Loading Guidelines  
•
•
•
•
•
•
Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.  
Adjust the paper guides to fit the paper size.  
Fan paper before loading it in the paper tray.  
If excessive jams occur, use paper or other approved media from a new package.  
Do not print on label media once a label has been removed from a sheet.  
Use only paper envelopes. Print envelopes 1-sided only.  
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Paper and Media  
Paper That Can Damage Your Printer  
Some paper and other media types can cause poor output quality, increased paper jams, or damage  
your printer. Do not use the following:  
•
•
•
•
•
•
•
•
•
•
•
Rough or porous paper  
Inkjet paper  
Non-laser glossy or coated paper  
Paper that has been photocopied  
Paper that has been folded or wrinkled  
Paper with cutouts or perforations  
Stapled paper  
Envelopes with windows, metal clasps, side seams, or adhesives with release strips  
Padded envelopes  
Plastic media  
Transparencies  
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not  
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction  
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.  
Please contact your local representative for details.  
Paper Storage Guidelines  
Storing your paper and other media properly contributes to optimum print quality.  
•
Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from  
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly  
damaging to paper.  
•
•
•
Reduce the exposure of paper to strong lights for long periods of time.  
Maintain constant temperatures and relative humidity.  
Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect  
moisture.  
•
•
•
Store paper flat, either on pallets, cartons, shelves, or in cabinets.  
Avoid food or drinks in the area where paper is stored or handled.  
Do not open sealed packages of paper until you are ready to load them into the printer. Leave  
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or  
gain.  
•
Some special media is packaged inside resealable plastic bags. Store the media inside the bag until  
you are ready to use it. Keep unused media in the bag and reseal it for protection.  
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Paper and Media  
Supported Paper Types and Weights  
Tray  
Paper Types  
Weights  
All Trays  
Recycled  
Custom  
60–105 g/m²  
Plain  
75–105 g/m²  
Hole Punched  
Pre-Printed  
Bond  
Letterhead  
Lightweight Cardstock  
Lightweight Glossy Cardstock  
106–163 g/m²  
164–220 g/m²  
Cardstock  
Glossy Cardstock  
Bypass Tray  
Labels  
Envelope  
Supported Standard Paper Sizes  
Tray  
European Standard Sizes  
North American Standard Sizes  
All Trays  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
215 x 315 mm, 8.5 x 12.4 in.  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
203 x 254 mm, 8 x 10 in.  
Bypass Tray  
A6 (105 x 148 mm, 4.1 x 5.8 in.)  
B6 (125 x 176 mm, 4.9 x 6.9 in.)  
C5 envelope (162 x 229 mm,  
6.4 x 9 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
Monarch envelope (98 x 190 mm,  
3.9 x 7.5 in.)  
No. 9 envelope (99 x 226 mm, 3.9 x 8.9 in.)  
C6 envelope (114 x 162 mm,  
4.5 x 6.38 in.)  
No. 10 envelope (241 x 105 mm,  
4.1 x 9.5 in.)  
DL envelope (110 x 220 mm,  
4.33 x 8.66 in.)  
Envelope 6 x 9 (152 x 228 mm, 6 x 9 in.)  
76 x 127 mm, 3 x 5 in.  
JIS B6 (128 x 182 mm, 5.0 x 7.2 in.)  
127 x 178 mm, 5 x 7 in.  
Postcard (89 x 140 mm, 3.5 x 5.5 in.)  
Postcard (102 x 152 mm, 4 x 6 in.)  
Postcard (100 x 148 mm, 3.9 x 5.8 in.)  
Postcard (148 x 200 mm, 5.8 x 7.9 in.)  
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Paper and Media  
Supported Paper Types and Weights for Automatic 2-Sided Printing  
Paper Types  
Weights  
Recycled  
Custom  
60–105 g/m²  
Plain  
75–105 g/m²  
106–163 g/m²  
Hole Punched  
Pre-Printed  
Letterhead  
Bond  
Lightweight Cardstock  
Lightweight Glossy Cardstock  
Supported Custom Paper Sizes  
Trays 1 and 2  
•
•
Width: 148.0–215.9 mm (5.8–8.5 in.)  
Length: 210–355.6 mm (8.3–14 in.)  
Bypass Tray  
•
•
Width: 76.2–215.9 mm (3–8.5 in.)  
Length: 127–355.6 mm (5–14 in.)  
Automatic 2-sided Printing  
•
•
Width: 148.0–215.9 mm (5.8–8.5 in.)  
Length: 210–355.6 mm (8.3–14 in.)  
Duplex Automatic Document Feeder  
•
•
Width: 148.0–215.9 mm (5.8–8.5 in.)  
Length: 210–355.6 mm (8.3–14 in.)  
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Paper and Media  
Loading Paper  
This section includes:  
•
•
•
Loading Paper in the Bypass Tray ............................................................................................................................. 56  
Configuring Trays 1 or 2 for the Paper Length..................................................................................................... 58  
Loading Paper in Trays 1–2.......................................................................................................................................... 59  
Loading Paper in the Bypass Tray  
1. Open the bypass tray.  
2. If the bypass tray is loaded with paper already, remove any paper that is a different size or type.  
3. Move the width guides to the edges of the tray.  
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4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to  
use it.  
5. Load the paper in the tray.  
6. Load hole punched paper with the holes to the right.  
7. For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down  
with the top edge going into the printer.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
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Paper and Media  
8. Adjust the width guides until they touch the edges of the paper.  
9. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
Configuring Trays 1 or 2 for the Paper Length  
You can adjust the lengths of trays 1 and 2 to accommodate A4/Letter and Legal paper sizes. In the  
Legal length settings, the trays protrude from the front of the printer.  
To change the 550-sheet feeders in trays 1 and 2 to match the paper length:  
1. Remove all paper from the tray.  
2. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly,  
then pull it out.  
3. To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of  
the tray, press the release latch and pull the ends outward until they latch.  
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Paper and Media  
4. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other  
hand, at the front of the tray, press the release latch, then push the ends inward until they latch.  
5. Load paper into the tray, then insert it back into the printer. For details, see Loading Paper in Trays  
1–2 on page 59.  
Loading Paper in Trays 1–2  
1. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly,  
then pull it out.  
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Paper and Media  
2. At the back of the paper tray, press the paper lift tray down until it locks.  
3. Adjust the paper length and width guides as illustrated.  
4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
5. Load paper into the tray.  
−
−
Load hole punched paper with the holes to the right.  
For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face  
down with the top edge going into the printer.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
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6. Adjust the length and width guides to fit the paper.  
7. Slide the tray back into the printer.  
8. Push the tray in all the way.  
Notes:  
•
If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is  
locked down.  
•
If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
9. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
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Paper and Media  
Printing on Special Paper  
This section includes:  
•
•
•
Envelopes ............................................................................................................................................................................ 62  
Labels.................................................................................................................................................................................... 65  
Glossy Cardstock .............................................................................................................................................................. 66  
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6655supplies.  
See also:  
www.xerox.com/paperRecommended Media List (United States)  
www.xerox.com/europaperRecommended Media List (Europe)  
Envelopes  
You can print envelopes from the bypass tray only.  
Guidelines for Printing Envelopes  
•
Print quality depends on the quality and construction of the envelopes. Try another envelope brand  
if you do not get desired results.  
•
•
Maintain constant temperatures and relative humidity.  
Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect  
print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or  
during printing.  
•
Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book  
on top of them.  
•
•
•
•
•
•
In the print driver software, select Envelope as the paper type.  
Do not use padded envelopes. Use envelopes that lie flat on a surface.  
Do not use envelopes with heat activated glue.  
Do not use envelopes with press and seal flaps.  
Use only paper envelopes.  
Do not use envelopes with windows or metal clasps.  
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Paper and Media  
Loading Envelopes in the Bypass Tray  
1. Open the bypass tray.  
2. Move the width guides to the edges of the tray.  
Note: If you do not load envelopes in the bypass tray right after they have been removed from the  
packaging, they can bulge. Flatten them to avoid jams.  
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Paper and Media  
3. To load envelopes, select an option:  
−
To load envelopes with long edge flaps, place the envelopes with the short edge going into the  
printer, flaps down and to the right.  
−
To load envelopes with non-adhesive short edge flaps, place print side up, flaps open and  
down, with the bottom edge entering the printer.  
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•
For envelopes with adhesive short edge flaps, load the envelopes with the print side up,  
flaps closed and down, and flaps going into the printer.  
Note: To have envelopes print correctly, when you load envelopes with the flaps open, in the print  
driver, select Portrait,Landscape, or Rotated Landscape, as needed. To flip the image, in the print  
driver, use Rotate Image 180 Degrees, as needed.  
4. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
Labels  
You can print labels from the bypass tray only.  
Guidelines for Printing Labels  
•
•
•
•
•
•
Use labels designed for laser printing.  
Do not use vinyl labels.  
Do not feed a sheet of labels through the printer more than once.  
Do not use dry gum labels.  
Print only on one side of the sheet of labels. Use full sheet labels only.  
Store unused labels flat in their original packaging. Leave the sheets of labels inside the original  
packaging until ready to use. Return any unused sheets of labels to the original packaging and  
reseal it.  
•
•
Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing  
them in extreme conditions can cause print-quality problems or cause them to jam in the printer.  
Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and  
jam in the printer.  
•
•
In the print driver software, select Label as the paper type.  
Before loading labels, remove all other paper from the tray.  
CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing  
sheet. It could damage the printer.  
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Paper and Media  
Loading Labels in the Bypass Tray  
1. Remove all paper from the tray.  
2. Load labels in the bypass tray, face up, with the top edge of the page feeding into the printer only.  
3. Adjust the width guides until they touch the edges of the paper.  
4. At the control panel, for Paper Settings, touch Size.  
5. Scroll through the list, then touch Custom.  
6. Specify the width and length, then touch OK.  
7. Touch Type, then touch Labels.  
8. Touch Confirm.  
9. At your computer, in the Printing Preferences of the print driver, click the Printing Options tab.  
10. For Paper Type, select Labels.  
Glossy Cardstock  
You can print Lightweight Glossy Cardstock and Glossy Cardstock up to 220 g/m² from any tray.  
Guidelines for Printing on Glossy Cardstock  
•
•
Do not open sealed packages of glossy cardstock until you are ready to load them into the printer.  
Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until  
ready to use.  
•
•
Remove all other paper from the tray before loading glossy cardstock.  
Load only the amount of glossy cardstock you are planning to use. Do not leave glossy cardstock in  
the tray when you are finished printing. Replace unused cardstock in the original wrapper and seal.  
•
•
Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to  
curl and jam in the printer.  
In the print driver software, select the desired glossy cardstock type or select the tray loaded with  
the desired paper.  
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Printing  
5
This chapter includes:  
•
•
•
•
•
•
•
Printing Overview............................................................................................................................................................. 68  
Selecting Printing Options ............................................................................................................................................ 69  
Managing Jobs.................................................................................................................................................................. 73  
Printing Features.............................................................................................................................................................. 76  
Printing Special Job Types............................................................................................................................................ 85  
Held Print Jobs................................................................................................................................................................... 90  
Print From ........................................................................................................................................................................... 91  
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Printing  
Printing Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected to an  
active network. Make sure that you have the correct print driver software installed on your computer. For  
details, see Installing the Software on page 44.  
1. Select the appropriate paper.  
2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.  
3. Access the print settings in your software application. For most software applications, press CTRL+P  
for Windows, or CMD+P for Macintosh.  
4. Select your printer.  
5. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox®  
Features for Macintosh. The title of the button can vary depending on your application.  
6. Modify the print driver settings as necessary, then click OK.  
7. Click Print to send the job to the printer.  
See also:  
Loading Paper on page 56  
Selecting Printing Options on page 69  
Printing on Both Sides of the Paper on page 76  
Printing on Special Paper on page 62  
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Printing  
Selecting Printing Options  
This section includes:  
•
•
•
•
Print Driver Help................................................................................................................................................................ 69  
Windows Printing Options ............................................................................................................................................ 70  
Macintosh Printing Options ......................................................................................................................................... 71  
Linux Printing Options.................................................................................................................................................... 72  
Printing options, also called print driver software options, are specified as Printing Preferences in  
Windows, and Xerox® Features in Macintosh. Printing options include settings for 2-sided printing, page  
layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences  
become the default setting. Printing options that are set from within the software application are  
temporary. The application and the computer do not save the settings after the application is closed.  
Print Driver Help  
Xerox® print driver software Help information is available from the Printing Preferences window. Click the  
Help (?) button in the bottom left corner of the Printing Preferences window to see the Help.  
Information about Printing Preferences appears in the Help window on two tabs:  
•
Contents provides a list of the tabs at the top and the areas at the bottom of the Printing  
Preferences window. Use the Contents tab to find explanations for each of the fields and areas in  
Printing Preferences.  
•
Search provides a field where you can enter the topic or function for which you need information.  
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Windows Printing Options  
Setting Default Printing Options for Windows  
When you print from any software application, the printer uses the print job settings specified in the  
Printing Preferences window. You can specify your most common printing options and save them so that  
you do not have to change them every time you print.  
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in  
Printing Preferences.  
To select default printing options:  
1. Navigate to the list of printers on your computer:  
−
−
−
−
For Windows Vista, click Start>Control Panel>Hardware and Sound>Printers.  
For Windows Server 2003 and later, click Start>Settings>Printers.  
For Windows 7, click Start>Devices and Printers.  
For Windows 8, click Control Panel>Devices and Printers.  
Note: If the Control Panel icon does not appear on the desktop, right-click on the desktop, then  
select Personalize>Control Panel Home>Devices and Printers.  
2. In the list, right-click the icon for your printer and click Printing Preferences.  
3. In the Printing Preferences window, click a tab, select the options, then click OK to save.  
Note: For more information about Windows print driver options, click the Help button (?) in the  
Printing Preferences window.  
Selecting Printing Options for an Individual Job for Windows  
To use special printing options for a particular job, you can change the Printing Preferences before  
sending the job to the printer. For example, if you want the highest print quality when you print a  
document, in Printing Preferences, select High Resolution, then submit the print job.  
1. With the document open in your software application, access the print settings. For most software  
applications, click File>Print or press CTRL+P.  
2. To open the Properties window, select your printer, then click the Properties or Preferences button.  
The title of the button varies depending on your application.  
3. Click a tab in the Properties window, then make selections.  
4. To save your selections and close the Properties window, click OK.  
5. To send the job to the printer, click OK.  
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Printing  
Saving a Set of Commonly Used Printing Options for Windows  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File>Print.  
2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the  
desired settings.  
3. To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the  
window, then click Save As.  
4. Type a name for the set of printing options, then to save the set of options in the Saved Settings list,  
click OK.  
5. To print using these options, select the name from the list.  
Macintosh Printing Options  
Selecting Printing Options for Macintosh  
To use specific printing options, change the settings before sending the job to the printer.  
1. With the document open in your application, click File>Print.  
2. Select your printer.  
3. Select Xerox® Features from the Copies & Pages menu.  
4. Select the desired printing options from the drop-down lists.  
5. Click Print to send the job to the printer.  
Saving a Set of Commonly Used Printing Options for Macintosh  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File>Print.  
2. Select your printer from the Printers list.  
3. Select the desired printing options from the drop-down lists in the Print dialog box.  
4. Click Presets>Save As.  
5. Type a name for the printing options, then click OK to save the set of options in the Presets list.  
6. To print using these options, select the name from the Presets list.  
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Linux Printing Options  
Launching Xerox® Printer Manager  
To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press  
Enter or Return.  
Printing from a Linux Workstation  
To print from a Linux workstation:  
1. Create a print queue.  
2. With the desired document or graphic open in your application, open the Print dialog box. For most  
software applications, click File>Print or press CTRL+P.  
3. Select the target print queue.  
4. Close the Print dialog box  
5. In the Xerox® GUI print driver, select the available printer features.  
6. Click Print.  
The Xerox® print driver accepts job ticket settings files that select additional settings or features.  
You can also submit print requests through the command line using lp/lpr.  
To create a job ticket using the Xerox® GUI print driver:  
1. Open the Xerox® GUI print driver.  
2. Select the desired options.  
3. Click Save As, then store the job ticket in a public location, such as /tmp.  
Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job  
ticket. You can specify the information on the command line.  
To create a job ticket using the command line:  
1. On the command line, as the root user, type xeroxprtmgr.  
2. Select the desired options.  
3. Click Save As, then store the job ticket in a public location, such as /tmp.  
Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job  
ticket. You can specify the information on the command line.  
The following commands are examples of how to print using a job ticket:  
•
•
•
lp -d{Target_Queue} -oJT={Absolute_Path_To_Job_Ticket} {Path_To_Print_File}  
lp -dMyQueue -oJT=/tmp/DuplexedLetterhead /home/user/PrintReadyFile  
lp -dMyQueue -oJT=/tmp/Secure -oSecurePasscode=1234 /home/user/PrintReadyFile  
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Managing Jobs  
This section includes:  
•
•
•
Managing Jobs at the Control Panel........................................................................................................................ 73  
Managing Secure and Held Print Jobs..................................................................................................................... 74  
Managing Jobs in CentreWare Internet Services ................................................................................................ 75  
Managing Jobs at the Control Panel  
From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You  
can pause, delete, print, or view job progress or job details for a selected job. For details, see Printing  
Special Job Types on page 85.  
To pause printing:  
1. At the control panel, press the Interrupt button. The printer continues to print while it determines  
the best place to pause the spooled print job.  
2. To resume printing, press the Interrupt button again.  
To pause the print job with the option to delete it:  
1. At the control panel, press the Stop button.  
2. Do one of the following:  
−
−
To delete the print job, touch Cancel Printing.  
To resume the print job, touch Resume Printing.  
Note: If you do not make a selection within 60 seconds, the job automatically resumes.  
To view active, secure, or completed jobs:  
1. At the control panel, press the Job Status button.  
2. To see a list of specific job types, touch a tab.  
−
−
To view jobs that are processing or waiting to process, touch the Active Jobs tab.  
To view Secure Print jobs, touch the Secure Print Jobs, or My Secure Jobs tab. Touch the  
folder, enter the passcode number using the keypad, then touch OK.  
−
To view completed jobs, touch the Completed Jobs tab.  
3. To refine the list, touch the Down arrow.  
4. To see details about a job, touch the job.  
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To delete a job:  
1. At the control panel, press the Job Status button.  
2. From any of the job type tabs, touch the job.  
3. Touch Delete.  
Notes:  
•
The system administrator can restrict users from deleting jobs. If a system administrator has  
restricted job deletion, you can view the jobs, but not delete them.  
•
Only the user that sent the job or the system administrator can delete a secure print job.  
From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs  
stored in printer folders. You can select and print jobs from any of the lists. To print the job, see Printing  
Special Job Types on page 85.  
To view saved jobs:  
1. At the printer control panel, press the Services button.  
2. Touch Print From, then touch Saved Jobs.  
3. To view the saved jobs, touch a folder.  
4. To see details about a job, touch the job.  
Managing Secure and Held Print Jobs  
When you send a secure print job, the job is held until you release it by typing a passcode at the control  
panel.  
To view a list of secure print jobs:  
1. At the printer control panel, press the Job Status button.  
2. Touch Secure Print Jobs or My Secure Jobs. For details, see Secure Print on page 85.  
3. Note: Only the user that sent the job or the system administrator can delete a secure print job.  
If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held  
until you release it. For details, see Releasing Held Print Jobs on page 90.  
Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a  
computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window  
using LPR, Port 9100, or from the Jobs tab in CentreWare Internet Services.  
To view a list of the unidentified jobs and release them:  
1. Touch the Unidentified Print Jobs tab.  
2. Do one of the following:  
−
−
To release a held job, touch the job, then touch Release.  
To release all held jobs, touch Release All Jobs.  
A print job can be held by the printer when it is unable to complete a print job. For example, it needs  
attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing.  
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Managing Jobs in CentreWare Internet Services  
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet  
Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare  
Internet Services.  
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Printing  
Printing Features  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Printing on Both Sides of the Paper.......................................................................................................................... 76  
Selecting Paper Options for Printing......................................................................................................................... 77  
Printing Multiple Pages to a Single Sheet............................................................................................................... 77  
Printing Booklets .............................................................................................................................................................. 78  
Print Quality ....................................................................................................................................................................... 78  
Using Image Options...................................................................................................................................................... 78  
Printing Cover Pages....................................................................................................................................................... 79  
Printing Insert Pages....................................................................................................................................................... 80  
Printing Exception Pages............................................................................................................................................... 80  
Scaling.................................................................................................................................................................................. 81  
Printing Watermarks....................................................................................................................................................... 82  
Printing Mirror Images................................................................................................................................................... 83  
Creating and Saving Custom Sizes............................................................................................................................ 83  
Selecting Job Completion Notification for Windows ......................................................................................... 84  
Printing on Both Sides of the Paper  
Paper Types for Automatic 2-Sided Printing  
The printer can print a 2-sided document automatically on supported paper. Before printing a 2-sided  
document, verify that the paper type and weight are supported. For details, see Supported Paper Types  
and Weights for Automatic 2-Sided Printing on page 55.  
Printing a 2-Sided Document  
Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings  
for portrait or landscape orientation from the application for printing the document.  
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2-Sided Page Layout Options  
You can specify the page layout for 2-sided printing, which determines how the printed pages turn.  
These settings override the application page orientation settings.  
Portrait  
Landscape  
Portrait  
Portrait  
Landscape  
Landscape  
2-Sided Print  
2-Sided Print, Flip on Short 2-Sided Print  
Edge  
2-Sided Print, Flip on Short  
Edge  
Selecting Paper Options for Printing  
There are two ways to select the paper for your print job. You can let the printer select which paper to  
use based on the document size, paper type, and paper color you specify. You can also select a specific  
tray loaded with the desired paper.  
Printing Multiple Pages to a Single Sheet  
When printing a multiple-page document, you can print more than one page on a single sheet of paper.  
Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout  
is on the Document Options tab.  
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Printing  
Printing Booklets  
With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any  
paper size that is supported for 2-sided printing. The driver automatically reduces each page image and  
prints four page images per sheet of paper, two page images on each side. The pages are printed in the  
correct order so that you can fold and staple the pages to create the booklet.  
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter  
and creep.  
•
Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm  
(1/72 in.).  
•
Creep: Specifies how much the page images shift outward in tenths of a point. Shifting  
compensates for the thickness of the folded paper, which can cause the page images to shift  
outward slightly when folded. You can select a value from zero to 1 point.  
Gutter  
Creep  
Print Quality  
Print-quality modes:  
•
•
•
Standard print-quality mode: 600 x 600 dpi  
High-Resolution print-quality mode: 2400 x 600 dpi  
Toner Saver print-quality mode  
−
−
This mode reduces the amount of toner used for print jobs.  
You can use this feature for draft quality output.  
Using Image Options  
The Image Options control the way the printer uses color to produce your document. The Windows  
PostScript and the Macintosh drivers provide the widest range of color controls and corrections. Each  
system has standard modes of color control for normal use and custom color options for the more  
advanced users. Image Options are on the Image Options tab of the Properties window. There, they are  
divided into Color Correction, Color By Words, and Color Adjustments tabs. For details on accessing the  
Properties window, see Printing Overview on page 68.  
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The Color Correction tab provides standard color modes:  
•
•
Xerox Black and White: Converts all color in the document to black and white or shades of gray.  
Xerox Automatic Color: Applies the best color correction to text, graphics, and images. Xerox  
recommends this setting.  
•
Color Correction: Provides a selection of commercial press, spot color, CIE, and gray image  
simulations to match your document color. This tab also provides a Custom Automatic Color option  
for advanced color corrections based on RGB Color, CMYK Color, Spot Color, CIE Color, or Gray.  
The two remaining tabs provide additional ways of adjusting the colors for more specific color  
requirements.  
The Color By Words tab provides a three-step process for defining custom color correction. By making a  
selection from each of the three fields, you create a sentence for controlling the color characteristics of  
the document. You can create several sentences to more precisely control the color content of the  
document. As you create a Color By Words sentence, it appears in the window below the selection fields.  
The sentence structure is made of three parts:  
•
What Color to Change?: Provides a list to select a color or range of colors to adjust, such as All  
Foliage-Green Colors.  
•
•
How Much Change?: Lets you select how much effect to make to the selected color.  
What Type of Change?: Lets you select the type of change, such as Vivid, from a list.  
The Color Adjustments tab provides a set of six sliders for adjusting the individual components of the  
selected colors. You can use the sliders to adjust the lightness, contrast, saturation, cyan, magenta, and  
yellow components of the color.  
Printing Cover Pages  
A cover page is the first or last page of a document. You can select paper sources for the cover pages  
that are different from the source used for the body of a document. For example, you can use your  
company letterhead for the first page of a document. You can also use heavyweight paper for the first  
and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.  
Select one of these options for printing cover pages:  
•
•
•
•
•
No Covers does not print cover pages. No cover pages are added to the document.  
Front Only prints the first page on paper from the specified tray.  
Back Only prints the back page on paper from the specified tray.  
Front and Back: Same prints the front and back cover pages from the same tray.  
Front and Back: Different prints the front and back cover pages from different trays.  
After making a selection for printing the cover pages, you can select the paper for the front and back  
covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side  
two, or both sides of the cover pages.  
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Printing  
Printing Insert Pages  
You can add blank or pre-printed insert pages before page one of each document or after designated  
pages within a document. Adding an insert after designated pages within a document separates  
sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.  
•
Insert Options provides the options to place an insert After Page X, where X is the specified page, or  
Before Page 1.  
•
•
Insert Quantity specifies the number of pages to insert at each location.  
Pages specifies the page or range of pages that use the exception page characteristics. Separate  
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For  
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.  
•
•
Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down  
arrow to the right of the Paper field to select a different paper size, color, or type.  
Job Setting displays the attributes of the paper for the remainder of the job.  
Printing Exception Pages  
Exception pages have different settings from the rest of the pages in the job. You can specify differences  
such as page size, page type, and page color. You can also change the side of the paper on which to print  
as your job requires. A print job can contain multiple exceptions.  
For example, your print job contains 30 pages. You want five pages to print on only one side of a special  
paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to  
print the job.  
In the Add Exceptions window, you can set the characteristics of the exception pages and select the  
alternate paper source:  
•
Pages specifies the page or range of pages that use the exception page characteristics. Separate  
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For  
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.  
•
•
Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down  
arrow to the right of the Paper field to select a different paper size, color, or type.  
2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an  
option:  
−
−
1-Sided Print prints the exception pages on one side only.  
2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the  
long edge. The job then can be bound on the long edge of the pages.  
−
2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and  
flips the pages on the short edge. The job then can be bound on the short edge of the pages.  
−
Use Job Setting prints the job using the attributes shown in the Job Settings box.  
•
Job Setting displays the attributes of the paper for the remainder of the job.  
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce  
unexpected results.  
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Scaling  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In  
Windows, you can find the Scale Options in the print driver on the Printing Options tab.  
50%  
100%  
200%  
1. To access Scaling Options, to the right of the Paper field, click the arrow, then select Other  
Size>Advanced Paper Size.  
2. Select an option.  
−
−
No Scaling: You can use this option to retain the original image size.  
Automatically Scale: You can use this option to change the print from one standard paper size  
to another. The Original Document Size is scaled to fit on the selected output paper size shown  
in the Output Paper Size field.  
−
Manually Scale: You can use this option to change the output print size by a specified  
percentage.  
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Printing  
Printing Watermarks  
A watermark is special purpose text that can be printed across one or more pages. For example, you can  
add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before  
distribution.  
Notes:  
•
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
•
Watermarks are not supported for some print drivers when booklet is selected or when more  
than one page is printed on a sheet of paper.  
Using the watermark options, you can do the following:  
•
Create a watermark or edit an existing watermark using the Watermark Editor:  
−
−
−
A Text Watermark uses the characters typed in the Text field as the watermark. You can create  
a text watermark to print on a document. Select options such as font size, font type, font color,  
and angle.  
A Picture Watermark uses an image as the watermark. The picture file can be in .bmp, .gif, or  
.jpg format. You can create a picture watermark to print on a document, and select options  
including size and position on the page.  
A Time Stamp Watermark uses a time stamp as the watermark. You can create a time stamp  
watermark to print on a document. Time stamp elements include the day, date, time, and time  
zone.  
•
•
Place a watermark on the first page or on every page in a document.  
Print a watermark in the foreground or background or blend it with the print job.  
To print a Watermark:  
1. Click Document Options>Watermark.  
2. From the Watermark menu, select the watermark.  
3. Click Layering, then select how to print the watermark:  
−
−
Print in Background prints the watermark behind the text and graphics in the document.  
Blend combines the watermark with the text and graphics in the document. A blended  
watermark is translucent, so you can see both the watermark and the document content.  
−
Print in Foreground prints the watermark over the text and graphics in the document.  
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4. Click Pages, then select the pages on which to print the watermark:  
−
−
Print on All Pages prints the watermark on all pages of your document.  
Print on Page 1 Only prints the watermark only on the first page of the document.  
5. Click OK.  
Printing Mirror Images  
If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right  
when printed.  
Creating and Saving Custom Sizes  
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print  
driver and are available for you to select in all your applications. For paper sizes that are supported for  
each tray, see Supported Custom Paper Sizes on page 52.  
To create and save custom sizes for Windows:  
1. In the print driver, click the Printing Options tab.  
2. For Paper, click the arrow, then select Other Size>Advanced Paper Size>Output Paper Size>New.  
3. In the New Custom Paper Size window, enter the height and width of the new size.  
4. To specify the units of measurement, at the bottom of the window, click the Measurements button,  
then select Inches or Millimeters.  
5. To save, in the Name field, type a title for the new size, then click OK.  
To create and save custom sizes for Macintosh:  
1. In the application, click File>Page Setup.  
2. Click Paper Sizes, then select Manage Custom Sizes.  
3. To add a new size, in the Manage Paper Sizes window, click the plus sign (+).  
4. At the top of the window, double-click My Custom Size, then type a name for the new custom size.  
5. Enter the height and width of the new custom size.  
6. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left  
margins.  
7. To save the settings, click OK.  
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Printing  
Selecting Job Completion Notification for Windows  
You can select to be notified when your job finishes printing. A message appears on your computer  
screen with the name of the job and the name of the printer where it was printed.  
Note: This feature is available on a computer printing to a network printer.  
To be notified when your print job completes:  
1. In the print driver, click the Printing Options tab.  
2. Click Notification>Notify for Completed Jobs>Enabled.  
3. Click OK.  
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Printing  
Printing Special Job Types  
This section includes:  
•
•
•
•
Secure Print ........................................................................................................................................................................ 85  
Sample Set.......................................................................................................................................................................... 86  
Delay Print .......................................................................................................................................................................... 87  
Saved Job............................................................................................................................................................................ 88  
Special job types allow you to send a print job from your computer, then print it from the printer control  
panel.  
Select special job types in the print driver from the Printing Options tab.  
Secure Print  
Secure print allows you to associate a 4–10 digit passcode with a print job when sending it to the printer.  
The job is held at the printer until you enter the passcode at the control panel.  
When printing a series of secure print jobs, you can assign a default passcode in the Printing Preferences  
of the print driver. Then you can use the default passcode for all print jobs sent from that computer. If  
you must use a different passcode, you can override it in the application print driver.  
Sending a Secure Print Job  
1. On the Printing Options tab, from the Job Type list, select Secure Print.  
2. Type a 4–10 digit passcode for the Secure Print job.  
3. In the Confirm Passcode field, type the passcode again.  
Notes:  
•
•
If you do not supply a passcode, the printer assigns a passcode and displays it in the Passcode  
Required window. You can use the passcode supplied by the printer, or you can type your own  
passcode to use in the Secure Print window.  
The passcode is associated with your user name. After you set a passcode, it becomes the  
default passcode for any print job that requires a passcode on all Xerox® printers. You can reset  
the passcode at any time from any window that contains the passcode.  
4. Click OK.  
5. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
6. Select an option for 2-sided printing.  
7. Select a print-quality mode.  
8. Select another tab or click OK.  
9. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
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Printing  
Releasing a Secure Print  
1. At the control panel, press the Job Status button.  
2. Touch the Secure Print Jobs or My Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Using the keypad, enter the passcode that you assigned to the print job, then touch OK.  
5. Touch the corresponding print job in the list, then touch Release.  
Deleting a Secure Print  
1. At the control panel, press the Job Status button.  
2. Touch the Secure Print Jobs or My Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Enter the passcode number that you assigned to the print job using the keypad.  
5. Touch the corresponding print job in the list, then touch Delete.  
Sample Set  
The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the  
remaining copies at the printer. After you review the sample copy, you can select the job name from the  
printer control panel to print the additional copies.  
Sending a Sample Set Print Job  
1. On the Printing Options tab, from the Job Type list, select Sample Set.  
2. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
3. Select an option for 2-sided printing.  
4. Select a print-quality mode.  
5. Select another tab or click OK.  
6. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
A sample copy prints immediately. The sample copy is not counted as part of the print job.  
7. After reviewing the copy, use the printer control panel to print or delete the remaining copies.  
Note: You can use Sample Set as a part of the Earth Smart settings. In Earth Smart settings, set  
Sample Set as your default Job Type.  
8. To print the job, select it from the job list on the printer control panel.  
9. Press OK.  
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Printing  
Releasing the Remaining Prints After Printing a Sample Set  
1. At the control panel, touch Job Status.  
2. Touch the corresponding print job in the list.  
Note: The control panel displays Held: Sample Set next to the job name.  
3. Touch Release.  
The remainder of the job prints, and the job is deleted from the printer hard drive.  
Delay Print  
You can delay a print job for up to 24 hours from the original job submission time. Enter the time at  
which you would like the job to print. If the time you enter is earlier than the time that you submit the  
print job, it prints on the following day. The Delayed Print default time is midnight.  
Sending a Delay Print Job  
1. On the Printing Options tab, from the Job Type list, select Delay Print.  
2. In the Delay Print window, select the Tab key to move from the hour section to the minutes section.  
To select the time to send the print job, click the arrow buttons.  
−
For a 12-hour time format, type the hour (1–12), minutes (00–59), then select A.M. or P.M. To  
toggle between A.M. and P.M., click A.M. or P.M., then use the Up arrow or Down arrow  
buttons.  
−
For a 24-hour time format, type the hour (1–23) and the minutes (00–59).  
Note: The regional settings on your computer determine the time format.  
3. Click OK.  
4. Select other desired printing options and click OK.  
5. Click OK or Print.  
Note: To print the job after you send it but before the scheduled time, release the job at the printer  
control panel.  
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Saved Job  
Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as  
requested at the printer control panel. This option is useful for documents that you print frequently. You  
can assign a passcode to a private job to prevent unauthorized printing.  
To print saved jobs, see Printing from Saved Jobs on page 91.  
Sending a Public Saved Job  
1. On the Printing Options tab, from the Job Type list, select Saved Job.  
2. In the Saved Job window, for Job Name, do one of the following:  
−
−
−
Type a name for the job.  
Click the arrow to the right of the field and select a name from the list.  
Click the arrow to the right of the field and select Use Document Name to use the name of the  
document.  
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted  
automatically from the list. To remove names from the list other than the selected name, select  
Clear List.  
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the  
following:  
−
−
−
Type the name of the destination folder.  
Click the arrow to the right of the field, then select a folder name from the list.  
Click the arrow to the right of the field, then select Default Public Folder.  
4. To print the job now and also save the job, select the Print and Save check box.  
5. Select Public.  
6. Click OK.  
7. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
8. Select an option for 2-sided printing.  
9. Select a print-quality mode.  
10. Select another tab or click OK.  
11. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
A sample copy prints immediately. The sample copy is not counted as part of the print job.  
12. To print the job, select it from the job list on the printer control panel.  
13. Press OK.  
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page  
91.  
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Printing  
Sending a Private Saved Job  
1. On the Printing Options tab, from the Job Type list, select Saved Job.  
2. In the Saved Job window, for Job Name, do one of the following:  
−
−
−
Type a name for the job.  
Click the arrow to the right of the field and select a name from the list.  
Click the arrow to the right of the field and select Use Document Name to use the name of the  
document.  
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted  
automatically from the list. To remove names from the list other than the selected name, select  
Clear List.  
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the  
following:  
−
−
−
Type the name of the destination folder.  
Click the arrow to the right of the field, then select a folder name from the list.  
Click the arrow to the right of the field, then select Default Public Folder.  
4. To print the job now and also save the job, select the Print and Save check box.  
5. To store your job at the printer, select Private.  
6. In the Passcode field, type a passcode. The passcode is associated with your user name. After you  
set a passcode, it becomes the default passcode for any print job that requires a passcode on all  
Xerox® printers. You can reset the passcode at any time from any window that contains the  
passcode.  
7. In the Confirm Passcode field, type the passcode again.  
8. Click OK.  
9. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
10. Select an option for 2-sided printing.  
11. Select a print-quality mode.  
12. Select another tab or click OK.  
13. To print the job, select it from the job list on the printer control panel.  
14. Press OK.  
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page  
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Printing  
Held Print Jobs  
Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds.  
If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release  
them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is  
held until you release it.  
Releasing Held Print Jobs  
1. At the control panel, press the Job Status button.  
2. Touch Active Jobs.  
3. To determine why a job was held, touch the job, then touch Details.  
4. Do one of the following:  
−
−
To release a held job, touch the job, then touch Release.  
To release all held jobs, touch Release All Jobs.  
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Printing  
Print From  
Print From allows printing of documents stored on the printer, on a computer on a network, or on a USB  
Flash drive.  
Printing from a USB Flash Drive  
You can print .pdf, .tiff, and .xps files directly from a USB Flash drive.  
Notes:  
•
If USB ports are disabled, you cannot use a USB card reader for authentication, update the  
software, or print from a USB Flash drive.  
•
The system administrator must set up this feature before you can use it. For details, see the  
System Administrator Guide at www.xerox.com/office/WC6655docs.  
To print from a USB Flash drive:  
1. Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.  
The list at the bottom of the window displays the folders and printable files on the USB Flash drive.  
2. To scroll through the list and locate the printable file, next to the list, use the arrows.  
If the print file is in a folder, to open the folder, touch the name.  
3. Touch the name of the printable file.  
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and  
finishing options.  
5. Press the green Start button.  
6. To go back to the last screen, touch Back.  
7. To look for other folders and printable files, touch Browse.  
Printing from Saved Jobs  
To print from saved jobs:  
1. At the control panel, press the Services button, then touch Print From.  
2. Select Saved Jobs, then touch the name of the folder containing the saved job.  
3. Touch the name of the saved job that you want to print.  
Note: To print a private saved job, touch the name of the job, then enter the passcode.  
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and  
finishing options.  
5. Press the green Start button.  
6. After the job prints, to return to the list of saved jobs, touch Browse.  
To return to the list of folders, touch Back.  
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Printing  
Printing from Mailbox  
Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive.  
To print from a mailbox:  
1. At the control panel, press the Services button, then touch Print From.  
2. Select Mailbox, then touch the name of the folder containing the document.  
Note: If Mailbox is not displayed, use CentreWare Internet Services to enable the Scan to Mailbox  
and Print From Mailbox features. Then create a scan to mailbox folder. For details, see the System  
Administrator Guide atwww.xerox.com/office/WC6655docs.  
3. Touch the name of the document that you want to print.  
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and  
finishing options.  
5. Press the green Start button.  
After the job prints, to return to the list of documents in the mailbox, touch Browse.  
To return to the list of folders, touch Back.  
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Printing  
Printing from CentreWare Internet Services  
You can print .pdf, .ps, .pcl, and .xps files directly from CentreWare Internet Services without having to  
open another application or the print driver. The files can be stored on a local computer hard drive, mass  
storage device, or network drive.  
To print from CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer  
on page 29.  
2. In CentreWare Internet Services, click the Print tab.  
3. To select the file from a local network or remote location, click Browse, select the file, then click  
Open.  
4. For Printing, select the desired options for the job.  
−
−
−
Normal Print prints a job immediately.  
Secure Print prints a job after you enter your passcode at the printer control panel.  
Sample Set, or Proof Print, prints one copy of a multiple-copy print job and holds the remaining  
copies at the printer.  
−
−
Save Job for Reprint saves a print job in a folder on the print server for future printing. You can  
specify a job name and folder.  
Delay Print prints a job at a specified time up to 24 hours from the original job submission.  
5. If Accounting is enabled, enter your User ID and account information.  
6. Click Submit Job.  
Note: To ensure that the job was sent to the queue, wait for the job submission confirmation  
message to appear before you close this page.  
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Copying  
6
This chapter includes:  
•
•
Basic Copying.................................................................................................................................................................... 96  
Selecting Copy Settings................................................................................................................................................. 98  
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Copying  
Basic Copying  
1. To clear previous settings, press the yellow Clear All button on the control panel.  
2. Load your original documents:  
−
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
3. Press the Services Home button, then touch Copy.  
4. Use the alphanumeric keypad on the control panel to enter the number of copies. The number of  
copies appears in the upper right corner of the touch screen.  
Note: To correct the number of copies entered using the alphanumeric keypad, press the C button,  
then re-enter the number.  
5. Change the copy settings as needed. For details, see Selecting Copy Settings on page 98.  
6. Press the green Start button.  
Notes:  
•
•
•
To pause or cancel a copy job, press the red Stop button on the control panel.  
To interrupt a copy job, press the Interrupt button on the control panel.  
On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel  
the job completely.  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
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Copying  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Copying  
Selecting Copy Settings  
This section includes:  
•
•
•
•
•
•
Basic Settings .................................................................................................................................................................... 99  
Image-Quality Settings................................................................................................................................................102  
Layout Settings...............................................................................................................................................................105  
Output Format Settings...............................................................................................................................................108  
Advanced Copying.........................................................................................................................................................115  
ID Card Copying.............................................................................................................................................................117  
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Copying  
Basic Settings  
This section includes:  
•
•
•
•
•
•
Selecting Color or Black and White Copies............................................................................................................. 99  
Reducing or Enlarging the Image............................................................................................................................100  
Selecting the Paper Tray .............................................................................................................................................100  
Selecting 2-Sided Copy Options ...............................................................................................................................101  
Selecting Collated Copies ...........................................................................................................................................101  
Selecting Uncollated Copies ......................................................................................................................................101  
Selecting Color or Black and White Copies  
If the original document contains color, you can create copies in full color, a single color, or in black and  
white.  
To select the output color:  
1. Press the Services Home button, then touch Copy.  
2. For Output Color, select an option.  
−
−
−
Color: This option copies in full color output using all four printing colors, cyan, magenta,  
yellow, and black.  
Black and White: This option copies in black and white only. Colors in the original document  
are converted to shades of gray.  
More: This option provides an additional choice.  
•
Single Color: This option copies in shades of a single color. In the color palette window,  
select a color.  
3. Touch OK.  
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Copying  
Reducing or Enlarging the Image  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%.  
To reduce or enlarge the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch an option:  
−
−
−
To reduce or enlarge the percentage incrementally, under Reduce/Enlarge, touch Plus (+) or  
Minus (-).  
To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value,  
under Reduce/Enlarge, touch the current displayed value.  
To reduce or enlarge proportionally, touch Reduce/Enlarge, then touch Proportional %.  
•
•
To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).  
To reduce or enlarge the percentage using the alphanumeric keypad, touch the current  
displayed value.  
•
Presets (X-Y%) allow you to select from a list of preset values. Touch More for additional  
preset values.  
•
To center the image on the page, select the Auto Center check box.  
−
To reduce or enlarge the width and length of the image by different percentages, touch  
Reduce/Enlarge, then touch Independent %.  
•
•
•
•
Width:X% allows you to reduce or enlarge the width of the image incrementally using the  
alphanumeric keypad or the Plus (+) and Minus (-) buttons.  
Length:Y% allows you to reduce or enlarge the length of the image incrementally using  
the alphanumeric keypad or the Plus (+) and Minus (-) buttons.  
Presets (Y/X) allow you to select from a list of preset values. Touch More for additional  
preset values.  
To center the image on the page, select the Auto Center check box.  
3. Touch OK.  
Selecting the Paper Tray  
To make copies on Letterhead, colored paper, or different paper sizes, you load the desired paper into  
any tray, then select the tray as the source for your copy job.  
To select the tray to use for copies:  
1. Press the Services Home button, then touch Copy.  
2. Under Paper Supply, touch the desired tray.  
3. If the desired tray is not listed, select another tray:  
a. Touch More for additional options.  
b. Touch the desired tray.  
4. Touch OK.  
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Selecting 2-Sided Copy Options  
Use the document feeder or the document glass to copy one or both sides of a 2-sided original.  
To select 2-sided copy options:  
1. Press the Services Home button, then touch Copy.  
2. Under 2-Sided Copying, select one of the following:  
−
−
1->1 Sided scans only one side of the originals and produces 1-sided copies.  
1->2 Sided scans only one side of the originals and produces 2-sided copies. To rotate the  
second sides, touch Rotate Side 2.  
−
−
2->2 Sided scans both sides of the originals and produces 2-sided copies. To rotate the second  
sides, touch Rotate Side 2.  
2->1 Sided scans both sides of the originals and produces 1-sided copies.  
3. Press the green Start button.  
−
−
The document feeder automatically copies both sides of the 2-sided original.  
A message appears on the control panel when it is time to place the next original on the  
document glass.  
Selecting Collated Copies  
You can automatically collate multi-page copy jobs. For example, when making three 1-sided copies of a  
six-page document, the copies are printed in this order:  
1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6  
To select collated copies:  
1. Press the Services Home button, then touch Copy.  
2. Under Copy Output, touch Collated if it is not already selected.  
Selecting Uncollated Copies  
Uncollated copies print in the following order:  
1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6  
To select uncollated copies:  
1. Press the Services Home button, then touch Copy.  
2. For Copy Output, touch Uncollated.  
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Image-Quality Settings  
This section includes:  
•
•
•
•
•
•
Specifying the Original Type .....................................................................................................................................102  
Adjusting Brightness, Sharpness, and Saturation..............................................................................................102  
Automatically Suppressing Background Variation............................................................................................103  
Adjusting the Contrast.................................................................................................................................................103  
Selecting Color Effects .................................................................................................................................................103  
Adjusting the Color Balance ......................................................................................................................................104  
Specifying the Original Type  
The printer optimizes the image quality of the copies based on the type of images in the original  
document and how the original was created.  
To specify the original type:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Original Type.  
3. On the Original Type screen, select the setting that matches your original document best.  
4. Touch OK.  
Adjusting Brightness, Sharpness, and Saturation  
You can lighten or darken copies and adjust the sharpness and saturation.  
To adjust the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Image Options.  
3. On the Image Options screen, adjust the sliders up or down as needed:  
−
−
−
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
Saturation makes the image colors more vivid or pastel.  
4. Touch OK.  
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Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To change this setting:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To increase or reduce the contrast of the copies:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, adjust the contrast:  
−
−
Auto Contrast allows the printer to set the contrast automatically.  
Manual Contrast allows you to adjust the contrast manually. To increase or decrease the  
contrast, move the Manual Contrast slider up or down. The middle position on the slider,  
Normal, does not change the contrast.  
4. Touch OK.  
Selecting Color Effects  
If you have a color original, you can adjust the color of the copy using preset color effects. For example,  
you can adjust colors to be brighter or cooler.  
To select a preset color effect:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Color Presets.  
Note: This feature is not available when Output Color is set to Black and White.  
3. On the Color Presets screen, touch the desired preset color effect. The sample images show how the  
colors are adjusted.  
4. Touch OK.  
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Adjusting the Color Balance  
If you have a color original, you can adjust the balance of the printing colors between cyan, magenta,  
yellow, and black before printing your copy.  
To adjust the color balance:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Image Quality tab, then touch Color Balance.  
Note: This feature is not available when Output Color is set to Black and White.  
3. To adjust the density levels of all four colors:  
a. On the Color Balance screen, touch Basic Color.  
b. Move the sliders to adjust the level for each color.  
4. To adjust the highlight, midtone, and shadow density levels by color:  
a. On the Color Balance screen, touch Advanced Color.  
b. Touch the color you want to adjust.  
c. Move the sliders to adjust the levels for highlights, midtones, and shadows.  
d. Repeat the previous two steps for additional colors.  
5. Touch OK.  
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Layout Settings  
This section includes:  
•
•
•
•
•
•
Specifying the Orientation of the Original...........................................................................................................105  
Specifying the Size of the Original ..........................................................................................................................105  
Selecting Book Copying...............................................................................................................................................106  
Shifting the Image........................................................................................................................................................106  
Erasing the Edges of Copies.......................................................................................................................................107  
Inverting the Image......................................................................................................................................................107  
Specifying the Orientation of the Original  
If you plan to have the copies automatically stapled, specify the orientation of the original.  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Original Orientation.  
3. On the Original Orientation screen, touch the desired orientation:  
−
−
Portrait Originals and Landscape Originals refer to the images on the originals.  
Upright Images and Sideways Images refer to the direction the originals are loaded in the  
document feeder.  
Note: If you are using the document glass, the orientation of the original is as seen before turning it  
over.  
4. Touch OK.  
Specifying the Size of the Original  
To scan the correct area of the original, specify the original size.  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
−
Auto Detect: The printer detects the size of the original document.  
Preset Scan Area: You can specify the area to scan when it matches a standard paper size. In  
the scrolling list, touch the desired paper size.  
−
Custom Scan Area: You can specify the height and width of the area to scan. To specify an  
area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
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Selecting Book Copying  
When copying a book, magazine, or other bound document, you can copy either the left or right page  
onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as  
a single image on one sheet of paper.  
Note: You must use the document glass to make copies from books, magazines, or other bound  
documents. Do not place bound originals in the document feeder.  
To set up book copying:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Book Copying.  
3. On the Book Copying screen, select an option:  
−
−
Off copies both pages of an open book as one image on a single sheet of paper.  
Both Pages copies the left and the right pages of an open book onto two sheets of paper. If  
Binding Edge Erase is required, touch the arrows to erase up to 50.8 mm (2 in.).  
−
−
Left Page Only copies only the left page of an open book on a single sheet of paper. If Binding  
Edge Erase is required, touch the arrows to erase up to 25.4 mm (1 in.).  
Right Page Only to copy only the right page of an open book on a single sheet of paper. If  
Binding Edge Erase is required, touch the arrows to erase up to 25.4 mm (1 in.)  
4. Touch OK.  
Shifting the Image  
You can change the placement of an image on the copy page. This is useful if the image is smaller than  
the page size. Originals must be positioned as follows for image shift to work correctly:  
•
•
Document Feeder: Position originals face up, long edge entering the feeder first.  
Document Glass: Position originals face down, in the back-left corner of the document glass, long  
edge to the left.  
To change the placement of the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Image Shift.  
3. On the Image Shift screen, select an option:  
−
−
Auto Center centers the image on the page.  
Margin Shift allows you to specify the position of the image. To specify the amount of shift for  
Side 1, touch the Up/Down and Left/Right arrows. To specify the amount of shift for Side 2,  
touch the Up/Down and Left/Right arrows, or select Mirror Side 1.  
Note: You can use preset values that were previously saved by the system administrator. Touch  
Presets in the lower left corner of the screen, and select a preset from the drop-down menu.  
4. Touch OK.  
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Erasing the Edges of Copies  
You can erase content from the edges of your copies by specifying the amount to erase on the right, left,  
top, and bottom edges.  
To erase edges on copies:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Edge Erase.  
3. On the Edge Erase screen, select an option:  
−
All Edges erases all four edges by the same amount. To specify the amount to erase from the  
edge, touch the All Edges arrows.  
−
Individual Edges specifies different amounts for the edges. To specify the amount to erase  
from each edge, touch Side 1, then touch the Left, Right, Top, and Bottom arrows. To specify  
the amount to erase from each edge, touch Side 2, then touch the Left, Right, Top, and  
Bottom arrows, or touch Mirror Side 1.  
Note: You can use preset values that were previously saved by the system administrator. Touch  
Presets in the lower left corner of the screen, and select a preset from the drop-down menu.  
4. Touch OK.  
Inverting the Image  
You can invert your original, as a mirror image or as a negative image. You can use one or both of these  
options.  
To invert the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Layout Adjustment tab, then touch Invert Image.  
3. On the Invert Image screen, select an option:  
−
−
Mirror Image reflects each image left to right on the page.  
Negative Image reverses the black and white values.  
4. Touch OK.  
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Output Format Settings  
This section includes:  
•
•
•
•
•
•
•
•
Creating a Booklet.........................................................................................................................................................108  
Including Covers.............................................................................................................................................................109  
Specifying Chapter Start Pagination......................................................................................................................110  
Adding Inserts.................................................................................................................................................................111  
Specifying Exception Pages .......................................................................................................................................111  
Adding Annotations......................................................................................................................................................112  
Printing Multiple Pages Per Side...............................................................................................................................114  
Repeating an Image.....................................................................................................................................................114  
Creating a Booklet  
The booklet feature reduces the original page images to fit two images on each side of the printed page.  
You can print copies in booklet format.  
Note: In this mode, the printer scans all of the originals before printing the copies.  
To create a booklet:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Output Format tab, then touch Booklet Creation.  
3. On the Booklet Creation screen, touch On.  
4. To specify 2-sided originals:  
a. Touch Original Input.  
b. Touch 2-Sided Originals.  
5. To select a paper tray:  
a. Touch Paper Supply.  
b. Touch the desired tray.  
6. Touch OK.  
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Including Covers  
You can print the first and last pages of your copy job on different paper, such as colored or heavyweight  
paper. The printer selects the paper from a different tray. The covers can be blank or printed.  
Note: The paper used for the covers must be the same size as the paper used for the rest of the  
document.  
To select the type of covers and the tray to use for the cover paper:  
1. Press the Services Home button, then touch Copy.  
2. Under Paper Supply, touch the tray containing the paper for the body pages of the job.  
3. Touch the Output Format tab, then touch Special Pages.  
Note: If Booklet Creation is turned off or the paper supply is set to Auto Select, Special Pages are  
unavailable.  
4. On the Special Pages screen, touch Covers.  
5. Under Covers Options, select an option:  
−
−
Front & Back Same includes front and back covers from the same tray.  
Front & Back Different includes a front and a back cover from different trays.  
From the drop-down menus that appear, select options for the front and back covers:  
•
•
•
Blank Cover inserts a blank cover.  
Print on Side 1 prints on the front side of the cover.  
Print on Side 2 prints on the back side of the cover. To rotate the image on side 2 by  
180 degrees, touch Rotate Side 2.  
•
Print on Both Sides prints on both sides of the cover. To rotate the image on Side 2 by  
180 degrees, touch Rotate Side 2.  
−
−
Front Only includes only a front cover.  
Back Only includes only a back cover.  
6. Under Paper Supply, touch the desired tray.  
7. Touch OK.  
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Specifying Chapter Start Pagination  
If you select 2-sided copies, you can set each chapter to start on the front or back of the page. If  
necessary, the printer leaves one side of the paper blank so that the chapter starts on the specified side  
of the paper.  
To set the start side of particular pages:  
1. Press the Services Home button, then touch Copy.  
2. Under Paper Supply, touch the tray containing the paper for the body pages of the job.  
Note: If the paper supply is set to Auto Select, Chapter Starts is unavailable.  
3. Touch the Output Format tab, then touch Special Pages>Chapter Starts.  
4. On the Chapter Starts screen, touch the Page Number field, then use the alphanumeric keypad to  
enter the page number.  
5. Under Start Chapter, select an option:  
−
−
On Right Page specifies the front side of the paper.  
On Left Page specifies the back side of the paper.  
6. Touch Add. That page is added to the list on the right side of the screen.  
7. Repeat the three previous steps to set other pages.  
8. Touch Close. The page settings appear in the list on the right side of the screen.  
9. Touch OK.  
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Adding Inserts  
You can insert blank pages or pre-printed sheets in specific locations in your copy job. You must specify  
the tray containing the inserts.  
Note: The paper used for the inserts must have the same width as the paper used for the rest of the  
document. Inserts cannot be added if Booklet Creation is selected.  
To add inserts:  
1. Press the Services Home button, then touch Copy.  
2. Under Paper Supply, touch the tray containing the paper for the body pages of the job.  
Note: If the paper supply is set to Auto Select, inserts cannot be added.  
3. Touch the Output Format tab, then touch Special Pages>Inserts.  
4. On the Inserts screen, touch the After Page Number field, then use the alphanumeric keypad to  
enter the page number.  
5. To specify the number of sheets to insert at that location, touch the Insert Quantity arrows.  
6. To specify the paper tray to use for the insert:  
a. Touch Paper Supply.  
b. Touch the desired tray.  
c. Touch OK.  
7. Touch Add. The insert appears in the list on the right side of the screen.  
8. Repeat the three previous steps to add additional inserts.  
9. Touch Close. The inserts appear in the list on the right side of the screen.  
Note: To edit or delete an insert, touch the insert in the list, then touch an action in the drop-down  
menu.  
10. Touch OK.  
Specifying Exception Pages  
You can print exception pages in a copy job using paper from a different tray. The paper used for the  
exception pages must be the same size as the paper used for the rest of the document.  
Note: You cannot add exception pages if the paper supply is set to Auto Select, or if Booklet  
Creation is selected.  
To specify the exception pages:  
1. Press the Services Home button, then touch Copy.  
Note: If the paper supply is set to Auto Select, exception pages are unavailable.  
2. Under Paper Supply, touch the tray containing the paper for the body pages of the job.  
3. Touch the Output Format tab, then touch Special Pages>Exceptions.  
4. On the Exceptions screen, touch the beginning Page Number field. Then use the alphanumeric  
keypad to enter the starting value for the range of the exception pages.  
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5. Touch the ending Page Number field, then use the alphanumeric keypad to enter the ending value  
for the range of exception pages.  
Note: To specify a single page as an exception, enter its number as the start and end of the range.  
6. To specify the paper used for the exception pages:  
a. Touch Paper Supply.  
b. Touch the tray containing paper for the exception pages.  
c. Touch OK.  
7. Touch Add. The exception pages are added to the list on the right side of the screen.  
8. Repeat the four previous steps to add additional exception pages.  
9. Touch Close. The exception pages appear in the list on the right side of the screen.  
Note: To edit or delete an exception page, touch the page in the list, then touch the desired  
operation in the drop-down menu.  
10. Touch OK.  
Adding Annotations  
You can automatically add annotations such as page numbers and the date to your copies.  
Notes:  
•
•
Annotations are not added to covers, tabs, inserts, or blank chapter start pages.  
Annotations cannot be added if Booklet Creation is selected.  
To add annotations:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Output Format tab, then touch Annotations.  
3. To insert page numbers:  
a. On the Annotation screen, touch Page Numbers>On.  
b. Touch Apply To, then select an option.  
c. Touch the Starting Page Number field, then use the alphanumeric keypad to enter the page  
number.  
d. Touch an arrow to position the page number in the header or footer. The sample page shows  
the location of the page number.  
e. Touch OK.  
f. To change the text formatting, touch Format & Style, choose the desired settings, then touch  
OK.  
4. To insert a comment:  
a. Touch Comment>On.  
b. Touch Apply To, then select an option.  
c. Touch an existing comment in the list.  
Note: To create a comment, touch a blank row, use the touch screen keyboard to type the text, then  
touch OK.  
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d. Touch an arrow to position the selected comment in the header or footer. The sample page  
shows the location of the comment.  
e. Touch OK.  
f. To change the text formatting, touch Format & Style, choose the desired settings, then touch  
OK.  
5. To insert the current date:  
a. Touch Date>On.  
b. Touch Apply To, then select an option.  
c. Under Format, select a format for the date.  
d. Touch an arrow to position the date in the header or footer. The sample page shows the  
location of the date.  
e. Touch OK.  
f. To change the text formatting, touch Format & Style, choose the desired settings, then touch  
OK.  
6. To insert a Bates Stamp:  
a. Touch Bates Stamp>On.  
b. Touch the Starting Page Number field, then use the alphanumeric keypad to enter the  
starting page number. Leading zeros can be included.  
c. Touch Apply To, then select an option.  
d. Under Stored Prefixes, touch an existing prefix in the list.  
Note: To create a prefix, touch a blank row, use the touch screen keyboard to type up to eight  
characters, then touch OK.  
e. Under Position, touch an arrow to position the Bates Stamp in the header or footer. The sample  
page shows the location of the Bates Stamp.  
f. Touch OK.  
g. To change the text formatting, touch Format & Style, choose the desired settings, then touch  
OK.  
7. Touch OK.  
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Printing Multiple Pages Per Side  
You can copy a single page and have it print multiple times onto one or both sides of the paper. The  
printer reduces the pages proportionally to fit.  
To print multiple original pages on a side:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Output Format tab, then touch Page Layout>Pages per Side.  
3. Touch the number of original pages for each side of the paper. To specify a different number:  
a. Touch Specify Rows & Columns.  
b. Touch the Rows arrows to change the number of rows.  
c. Touch the Columns arrows to change the number of columns.  
d. Select the Rotate check box to rotate the page.  
Note: The right side of the screen contains a diagram of the image layout.  
4. Touch Original Orientation, then Portrait Originals or Landscape Originals.  
5. Touch OK.  
Repeating an Image  
You can make multiple copies of an original image on one or both sides of the paper. This is useful for  
duplicating a small image.  
To repeat an image on a sheet of paper:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Output Format tab, then touch Page Layout>Repeat Image.  
3. Specify the number of images to print on the page:  
−
−
Preset buttons repeat the image two, four, six, or nine times on each side of the paper.  
Specify Rows & Columns allows you to determine the number of images. To enter the number  
of rows and columns, touch the Rows or Columns field, then use the alphanumeric keypad or  
touch the arrows. To rotate the paper, select the Rotate check box.  
−
Auto Repeat allows the printer to determine the maximum number of images that can fit on  
the currently selected paper size. Touch Original Orientation, and select Upright Images or  
Sideways Images from the drop-down menu. The sample page shows the image layout.  
4. Touch OK.  
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Advanced Copying  
This section includes:  
•
•
•
•
Building a Copy Job.......................................................................................................................................................115  
Printing a Sample Copy ...............................................................................................................................................116  
Saving Copy Settings....................................................................................................................................................116  
Retrieving Saved Copy Settings................................................................................................................................116  
Building a Copy Job  
Use this feature to produce complex copy jobs that include a variety of originals requiring different copy  
settings. Each segment of the job can have different copy settings. Once all the segments are  
programmed, scanned, and temporarily stored in the printer, the copy job prints.  
To build a copy job with multiple segments:  
1. Press the Services Home button, then touch Copy.  
2. Program and scan the first segment:  
a. Load the originals for the first segment.  
b. Select the required settings, such as layout adjustments, image quality, and options.  
c. Touch the Job Assembly tab, then touch Build Job>On.  
d. Touch Options.  
e. Select or clear the Display Summary window between segments check box.  
f. Select or clear the Turn Build Job Off after Job is Submitted check box.  
g. Touch OK.  
h. Press the green Start button on the control panel.  
3. Program and scan additional segments:  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Using the appropriate tabs, select the required settings.  
d. Press the green Start button to scan the originals for that segment.  
4. Repeat the previous step for each remaining segment.  
5. Touch the Quantity for Final Job field, then use the alphanumeric keypad to enter the number of  
copies.  
6. On the Build Job screen, touch Submit Job.  
7. To delete the job, touch Delete All Segments.  
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Printing a Sample Copy  
The Sample Copy feature prints a single copy of a job and holds the remaining copies. This feature  
allows you to review and approve the job before you print the entire set.  
Note: The sample copy is not counted as part of the quantity selected.  
To print a sample copy of your job:  
1. Press the Services Home button, then touch Copy.  
2. Change the copy settings as needed.  
3. Touch the Job Assembly tab, then touch Sample Job>On.  
4. Touch OK.  
5. Press the green Start button. A sample copy prints immediately. The sample copy is not counted as  
part of the print job.  
6. Print the remaining copies or delete the job.  
−
−
To print the remaining copies of the job, touch Release.  
If the sample copy is unsatisfactory, touch Delete.  
Saving Copy Settings  
To use a particular combination of copy settings for future copy jobs, you can save the settings with a  
name and retrieve them for later use.  
To save the current copy settings:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Job Assembly tab, then touch Save Current Settings.  
3. Using the touch screen keyboard, type a name for the saved settings.  
4. Touch OK.  
Retrieving Saved Copy Settings  
You can retrieve and use any previously saved copy settings for current jobs.  
Note: To save the copy settings with a name, see Saving Copy Settings on page 116.  
To retrieve saved settings:  
1. Press the Services Home button, then touch Copy.  
2. Touch the Job Assembly tab, then touch Retrieve Saved Settings.  
3. Touch the desired saved setting.  
Note: To delete a saved setting, touch the setting, then touch Delete Settings.  
4. Touch Load Settings. The saved settings are loaded for the current copy job.  
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Copying  
ID Card Copying  
This section includes:  
•
•
•
•
•
•
•
Copying an ID Card.......................................................................................................................................................117  
Selecting Color or Black and White Copies...........................................................................................................118  
Reducing or Enlarging the Image............................................................................................................................118  
Selecting the Paper Tray .............................................................................................................................................119  
Specifying the Original Type .....................................................................................................................................119  
Lightening or Darkening ID Card Copies ..............................................................................................................119  
Automatically Suppressing Background Variation............................................................................................120  
Copying an ID Card  
You can copy both sides of an ID card or small document onto one side of paper. Each side is copied  
using the same location on the document glass. The printer stores both sides and prints them side by  
side on the paper.  
To copy an ID card:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the ID Card Copy tab.  
3. Verify the output color, paper supply, and reduce/enlarge settings. Change the settings as needed.  
4. Touch the Image Quality tab.  
5. Verify the original type, lighten/darken, and background suppression settings for side 1. Change the  
settings as needed.  
6. Lift the document cover.  
7. Place the ID card, or a document smaller than half the selected paper supply size, in the upper left  
corner of the document glass.  
8. Press the green Start button.  
9. Lift the document cover.  
10. Turn over the document and position it in the upper left corner of the document glass.  
11. Verify the original type, lighten/darken, and background suppression settings for side 2. Change the  
settings as needed.  
12. Press the green Start button.  
13. Lift the document cover and remove the ID card or document.  
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Copying  
Selecting Color or Black and White Copies  
If the original document contains color, you can create color or black and white copies.  
To select the output color:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the ID Card Copy tab.  
3. Under Output Color, select an option:  
−
Color: This option copies in full color output using all four printing colors, cyan, magenta,  
yellow, and black.  
−
Black and White: This option copies in black and white only.  
Reducing or Enlarging the Image  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%.  
To reduce or enlarge the image:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the ID Card Copy tab.  
3. Under Reduce/Enlarge, touch an option:  
−
−
To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).  
To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value,  
touch the current displayed value.  
−
To use a preset value, touch the corresponding button.  
4. Touch More for additional options.  
−
To reduce or enlarge proportionally, touch Proportional %.  
•
•
To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).  
To reduce or enlarge the percentage using the alphanumeric keypad, touch the current  
displayed value.  
•
Presets (X-Y%) allow you to select from a list of preset values. Touch More for additional  
preset values.  
−
To reduce or enlarge the width and length of the image by different percentages, touch  
Independent %.  
•
•
•
Width:X% allows you to reduce or enlarge the width of the image incrementally using the  
alphanumeric keypad or the Plus (+) and Minus (-) buttons.  
Length:Y% allows you to reduce or enlarge the length of the image incrementally using  
the alphanumeric keypad or the Plus (+) and Minus (-) buttons.  
Presets (Y/X) allow you to select from a list of preset values. Touch More for additional  
preset values.  
5. Touch OK.  
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Copying  
Selecting the Paper Tray  
To make copies on Letterhead, colored paper, or different paper sizes, you load the desired paper into  
any tray, then select the tray as the source for your copy job.  
To select the tray to use for ID card copies:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the ID Card Copy tab.  
3. Under Paper Supply, touch the desired tray.  
Specifying the Original Type  
The printer optimizes the image quality of the copies based on the type of images in the original  
document and how the original was created.  
To specify the original type:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the Image Quality tab.  
3. On the Original Type screen, select the setting that matches your original document best.  
Lightening or Darkening ID Card Copies  
You can lighten or darken the copy for each side. Use the slider to lighten or darken the output for the  
first side. After the first side is complete, use the slider again to lighten or darken the second side. Both  
sides of the original are printed side by side, each using different lighten or darken settings.  
To adjust the image:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the Image Quality tab.  
3. To lighten or darken the image for side 1, under Lighten/Darken, adjust the slider up or down.  
4. Lift the document cover.  
5. Place the ID card, or a document smaller than half the selected paper supply size, in the upper left  
corner of the document glass.  
6. Press the green Start button.  
7. Lift the document cover.  
8. Turn over the document and position it in the upper left corner of the document glass.  
9. To lighten or darken the image for side 2, adjust the slider up or down.  
10. Press the green Start button.  
11. Lift the document cover and remove the ID card or document.  
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Copying  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To change this setting:  
1. Press the Services Home button, then touch ID Card Copy.  
2. Touch the Image Quality tab.  
3. Under Background Suppression, touch Auto Suppression.  
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Scanning  
7
This chapter includes:  
•
•
•
•
•
•
•
•
Basic Scanning................................................................................................................................................................122  
Scanning to a Folder.....................................................................................................................................................125  
Scanning to Network File Repositories...................................................................................................................128  
Scanning to Your Home Directory...........................................................................................................................130  
Setting Scan Options....................................................................................................................................................131  
Scanning to a USB Flash Drive..................................................................................................................................135  
Scanning to an Email Address...................................................................................................................................136  
Scanning to a Destination..........................................................................................................................................138  
The system administrator must set up this feature before you can use it. For details, see the System  
Administrator Guide at www.xerox.com/office/WC6655docs.  
If the system administrator enables Remote Start in CentreWare Internet Services, you can scan images  
directly from the scanner to a PC. Using Microsoft Clip Organizer, you can scan, import, and store images  
from the printer. You can also scan directly from the printer to a computer using most TWAIN-compliant  
scanning applications.  
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Scanning  
Basic Scanning  
The Scanning feature provides several methods for scanning and storing an original document. The  
scanning procedure using your printer differs from that of desktop scanners. The printer is connected  
typically to a network rather than a single computer, so you select a destination for the scanned image  
at the printer.  
The printer supports the following scanning functions:  
•
•
•
•
•
•
Scan documents and store images on the printer hard drive.  
Scan original documents to a document repository on a network server.  
Scan original documents to an email address.  
Scan original documents to your home directory.  
Scan original documents to a USB Flash drive.  
Import scanned images into applications using TWAIN and WIA.  
To scan an image:  
1. On the control panel, press the yellow Clear All button to clear previous settings.  
2. Load your original documents:  
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
−
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
3. Press the Services Home button, then touch Workflow Scanning.  
4. Touch the Down arrow, then select the template group from the menu.  
5. Select a template from the list.  
6. To change any of the scan settings, use the options at the bottom of the touch screen:  
−
−
−
−
Output Color  
2-Sided Scanning  
Original Type  
Scan Presets  
For details, see Changing the Basic Scan Settings on page 131.  
7. Press the green Start button.  
Notes:  
•
•
•
The printer must be connected to a network to retrieve a scan file remotely.  
For details, see the Help in CentreWare Internet Services.  
Print, copy, and fax jobs can print while you are scanning original documents or downloading files  
from the printer hard drive.  
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Scanning  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
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Scanning  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Scanning  
Scanning to a Folder  
This section includes:  
•
•
•
•
Scanning to the Public Folder....................................................................................................................................125  
Scanning to a Private Folder......................................................................................................................................126  
Creating a Private Folder.............................................................................................................................................126  
Retrieving Scan Files.....................................................................................................................................................127  
Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan  
file is stored in a folder on the internal hard drive. You then use CentreWare Internet Services to retrieve  
the stored scan file to your computer.  
The default settings create a 1-sided color portable document format (.pdf) file. You can change these  
settings using the printer control panel, or using CentreWare Internet Services at your computer. Control  
panel selections override the settings in CentreWare Internet Services.  
Scanning to the Public Folder  
The printer provides a public folder to store scanned images. You do not need a password to scan images  
to the public folder, or to retrieve them. All users can view scanned documents in the public folder. You  
can also create a password-protected private folder. For details, see Creating a Private Folder on page  
126.  
To scan an image to the public folder:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Workflow Scanning.  
3. Touch the Down arrow, then select All Templates from the menu.  
4. From the list, select the Default folder.  
5. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
6. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings on  
page 131.  
7. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file  
is stored on the printer hard drive.  
8. Use CentreWare Internet Services to move the file to your computer. For details, see Retrieving Scan  
Files on page 127.  
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Scanning  
Scanning to a Private Folder  
The system administrator creates private folders on the printer. Private folders can require a password.  
You can use CentreWare Internet Services to create your own private folders. For details, see Creating a  
Private Folder on page 126.  
To scan to a private folder:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Workflow Scanning.  
3. Touch the Down arrow, then select All Templates from the menu.  
4. From the list, select the private folder.  
5. On the Document Management screen, touch Enter Password for Folder, then use the touch screen  
keyboard to enter the password as needed.  
6. Touch Done.  
7. Touch OK.  
8. Press the green Start button.  
Creating a Private Folder  
For you to create a private folder, the scan policy to allow additional folders to be created must be  
enabled. The system administrator can create a private folder at any time. For details on enabling or  
disabling Scan to Mailbox, see the System Administrator Guide for your printer model.  
To create a private folder with a password:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer  
on page 29.  
2. Click the Scan tab.  
3. In the Display section, select Mailboxes.  
Note: If the Display section does not appear, Scan to Mailbox is not enabled. For details, see the  
System Administrator Guide at www.xerox.com/office/WC6655docs.  
4. In the Scan to Mailbox section, click Create Folder.  
5. Click the Folder Name: field, then type a name for the folder.  
6. In the Folder Password field, type a password that adheres to the password rules.  
7. In the Confirm Folder Password field, type the password again.  
8. Click Apply.  
Your private folder appears in the folder list in CentreWare Internet Services and on the printer  
touch screen under Local Templates. The contents are stored on the printer hard drive.  
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Scanning  
Retrieving Scan Files  
To retrieve your scanned images, use CentreWare Internet Services to copy the scan files from the  
printer to your computer.  
To retrieve your scan files:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on  
page 29.  
2. Click the Scan tab.  
3. In the Display section, select Mailboxes.  
4. In the Scan to Mailbox section, click the folder containing the scan.  
Your scan file appears in the Folder Contents window.  
Notes:  
•
For a password protected private folder, click the Folder Password field, type the password, then  
click OK.  
•
If your image file does not appear, click Update View.  
5. Under Action, select an option, then click Go.  
−
Download saves a copy of the file to your computer. When prompted, click Save, then navigate  
to the location on your computer to save the file. Open the file or close the dialog box.  
−
−
Reprint prints the file without saving a copy of the file to your computer.  
Delete removes the file from the mailbox. When prompted, click OK to delete the file or Cancel  
to cancel the operation.  
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Scanning  
Scanning to Network File Repositories  
This section includes:  
•
•
Scanning to a Predefined Network File Repository...........................................................................................128  
Adding a Scan Destination.........................................................................................................................................129  
When using this feature, the images you scan are sent to a file repository on a network server. The  
system administrator configures the file repository settings.  
Using CentreWare Internet Services, you can add your own scan destinations to templates.  
Scanning to a Predefined Network File Repository  
To scan an image and send it to a predefined network file repository:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Workflow Scanning.  
3. Touch the Workflow Scanning tab.  
4. Touch the Down arrow, then select All Templates from the drop-down menu.  
5. From the list, select the template that the system administrator created. The template defines the  
scan settings as well as the destination of the image.  
6. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
7. Press the green Start button.  
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Scanning  
Adding a Scan Destination  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
2. Click the Scan tab.  
3. In the Display area, select Templates.  
4. Under Template Operations, click Create New Template.  
5. In the New Distribution Template area, under Add Destination to Template, click Enter a Scan  
Destination.  
6. Click the Friendly Name: field, then create a name for the template.  
7. Under Protocol, select an option.  
8. Configure the destination IP Address: Port number or Host Name: Port number.  
9. Enter the name of the destination folder as needed. In SMB, the destination folder is the shared  
folder.  
10. In Document Path, enter the name of the sub folder within the destination folder, then select a  
Filing Policy.  
11. Enter a valid login name and password.  
Note: Use the login name for the computer that holds the destination folder. The login name can  
include the domain name also, such as domain name\login name.  
12. Click Add. The template is stored on the printer hard drive.  
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Scanning  
Scanning to Your Home Directory  
The Scan to Home feature allows you to scan an image to your home directory.  
Note: To use the Scan to Home function, you must log in with a valid user name and passcode. For  
details, see Logging In on page 27.  
To scan an image to your home directory:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Workflow Scanning.  
3. Touch the Down arrow, then select Scan to Home Templates from the menu.  
4. From the list, select the template that the system administrator created.  
5. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
6. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings on  
page 131.  
7. Press the green Start button.  
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Scanning  
Setting Scan Options  
This section includes:  
•
•
•
•
•
Changing the Basic Scan Settings...........................................................................................................................131  
Selecting Advanced Settings .....................................................................................................................................131  
Selecting Layout Adjustments ..................................................................................................................................133  
Selecting Filing Options...............................................................................................................................................133  
Building a Scan Job.......................................................................................................................................................134  
The scanning features in your printer use templates that define the scan settings and the destination for  
an image.  
Changing the Basic Scan Settings  
To change the basic scan settings:  
1. Press the Services Home button, then touch Workflow Scanning.  
2. Touch Output Color, then select an option.  
−
−
−
Black and White: Scans in black and white only.  
Grayscale: Detects and scans various shades of gray.  
Color: Scans in full color.  
3. Touch 2-Sided Scanning, then select an option.  
−
1-Sided Scan: Scans only one side of the original document or image and produces 1-sided  
output files.  
−
−
2-Sided Scan: Scans both sides of the original document or image.  
2-Sided Scan, Rotate Side 2: Scans both sides of the original document or image, and rotates  
the second side by 180 degrees.  
4. Touch Original Type, then select an option.  
5. Touch File Name, type a name for the scan file, then touch OK.  
Selecting Advanced Settings  
Advanced settings allow you to control image options, image enhancements, scan resolution, file size,  
and updating of templates.  
To select advanced settings:  
1. Press the Services Home button, then touch Workflow Scanning.  
2. Touch the Advanced Settings tab.  
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Scanning  
3. To adjust brightness, sharpness, and saturation:  
a. Touch Image Options.  
b. On the Image Options screen, adjust the sliders as needed:  
•
•
•
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
Saturation makes the image colors more vivid or pastel.  
c. Touch OK.  
4. To suppress background variation:  
a. Touch Image Enhancement.  
b. Under Background Suppression, touch Auto Suppression.  
c. Touch OK.  
5. To adjust the contrast:  
a. Touch Image Enhancement.  
b. On the Image Enhancement screen, select an option:  
•
•
Auto Contrast allows the printer to set the contrast automatically.  
Manual Contrast allows you to adjust the contrast manually. Move the Manual Contrast  
slider up or down to increase or decrease the contrast. The middle position on the slider,  
Normal, does not change the contrast.  
c. Touch OK.  
6. To select scan presets:  
a. Touch Scan Presets.  
b. Select an option.  
c. Touch OK.  
7. To set the resolution:  
a. Touch Resolution.  
b. On the Resolution screen, select a resolution from 72 dpi through 600 dpi.  
c. Touch OK.  
8. To set the quality and file size:  
a. Touch Quality/File Size.  
b. On the Quality/File Size screen, use the slider to select a setting. The settings range from  
Normal Quality and Small File Size to Highest Quality and Largest File Size.  
c. Touch OK.  
9. To retrieve new templates and remove outdated ones:  
a. Touch Update Templates>Update Now.  
b. Touch Update Now.  
c. Touch Close.  
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Scanning  
Selecting Layout Adjustments  
Layout adjustments provide additional settings for the size and orientation of the original, and erasing  
the edges.  
To select layout adjustments:  
1. Press the Services Home button, then touch Workflow Scanning.  
2. Touch the Layout Adjustment tab.  
3. To specify the orientation of the original image, touch Original Orientation, then select an option.  
4. Touch OK.  
5. To scan the correct area of the original image, touch Original Size, then select an option.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
6. Touch OK.  
7. To specify the amount to erase from the edges of your image, touch Edge Erase, then select an  
option.  
8. Touch OK.  
9. To manage how the scanner processes blank pages, touch Blank Page Management, then select an  
option.  
10. Touch OK.  
Selecting Filing Options  
Filing Options provide additional settings for naming images, selecting image formats, and selecting  
behavior when a file name exists.  
To select filing options:  
1. Press the Services Home button, then touch Workflow Scanning.  
2. Touch the Filing Options tab.  
3. To select a file format:  
a. Touch File Format.  
b. On the File Format screen, under Format, select an option.  
c. Under Options, for PDF, PDF/A, XPS, or TIFF, select an option:  
•
•
Multi-page creates a multi-page document from the scanned images.  
1 File Per Page creates a separate file for each page scanned.  
d. Under Options, for PDF, PDF/A, or XPS, select an option:  
•
•
Image Only creates an unsearchable image of the scanned document.  
Searchable creates a searchable document of the scanned pages.  
e. For the searchable option, select a language from the drop-down menu.  
f. Touch OK.  
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Scanning  
4. To select the action to take if a file already exists:  
a. Touch If File Already Exists.  
b. On the If File Already Exists screen, select an option.  
c. Touch OK.  
5. To define additional network locations as destinations for scanned documents:  
a. Touch Add File Destinations.  
b. On the Add File Destinations screen, touch the desired destinations.  
c. Touch OK.  
Note: Document Management and Add File Destinations can be modified only after scanning to  
network file repositories or scanning to home are set up. For details, see the System Administrator  
Guide at www.xerox.com/office/WC6655docs.  
Building a Scan Job  
Use this feature to combine an assorted group of originals for assembly into a single scan job.  
To build a scan job:  
1. Press the Services Home button, then touch Workflow Scanning.  
2. Touch the Job Assembly tab, then touch Build Job>On.  
3. Touch Options.  
a. Select or clear the Display this window between segments check box.  
b. Select or clear the Turn Build Job Off after Job is Submitted check box.  
4. Program and scan the first segment:  
a. Load the originals for the first segment.  
b. Press the green Start button on the control panel.  
Note: If a password is required, contact the system administrator.  
5. Program and scan additional segments:  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Press the green Start button to scan the originals for that segment.  
6. Repeat the previous step for each remaining segment.  
Note: At any time, you can touch Delete All Segments to modify the job.  
7. When all of the segments have been programmed and scanned, touch Submit the Job. The Job  
Progress screen appears, and the individual segments are scanned as a single job.  
Note: If necessary, touch Delete>Delete Job to cancel the job.  
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Scanning  
Scanning to a USB Flash Drive  
1. Load the original on the document glass or in the document feeder.  
2. Insert your USB Flash drive into the USB port on the side of the printer.  
Note: If the USB Flash drive is already in the USB memory port, press Services Home, then touch  
Workflow Scanning>Scan to USB.  
3. On the USB Drive Detected screen, touch Scan to USB.  
4. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
5. Press the green Start button.  
The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash  
drive.  
6. Remove your USB Flash drive from the printer.  
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Scanning  
Scanning to an Email Address  
This section includes:  
•
•
Sending a Scanned Image to an Email Address ................................................................................................136  
Setting Email Options...................................................................................................................................................137  
When using this feature, the images you scan are sent as email attachments.  
Sending a Scanned Image to an Email Address  
Before scanning to email, configure the email SMTP and From Field properties. You must have at least  
one email address in the address book. If email properties are not properly configured, the Email icon  
appears grayed out on the touch screen.  
To scan an image and send it to an email address:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Email.  
3. To enter an email address:  
a. Touch New Recipient.  
b. Touch the Down arrow, then select To: or Cc: or Bcc: from the menu.  
c. Touch the Enter email address and select Add field, then use the touch screen keyboard to  
type the email address.  
d. Touch Add.  
e. Use the touch screen keyboard to type additional email addresses.  
f. When you are finished, touch Close.  
4. To enter an email address from the network address book:  
a. Touch Address Book.  
b. Use the touch screen keyboard to type part of the name, then touch Search.  
c. Select the desired name from the list, then touch Add.  
d. Touch Close.  
5. To add a subject line:  
a. Touch Subject, then use the touch screen keyboard to type the desired text.  
Note: To modify the default subject, highlight the text in the text field, then touch X to delete it, or  
type over the existing text.  
b. Touch OK.  
6. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
7. Press the green Start button.  
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Scanning  
Setting Email Options  
You can change the following email settings:  
•
•
•
•
File Name  
File Format  
Message  
Reply To  
To change the email options:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Email.  
3. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
4. Touch the Email Options tab.  
5. Change the file name.  
6. Touch File Name.  
a. On the File Name screen, use the touch screen keyboard to delete or modify the default text.  
b. Touch Save.  
7. Change the file format and options:  
a. Touch File Format.  
b. On the File Format screen, under Format, select an option.  
c. Under Options, for PDF, PDF/A, XPS, or TIFF, select an option:  
•
•
Multi-page creates a multi-page document from the scanned images.  
1 File Per Page creates a separate file for each page scanned.  
d. Under Options, for PDF, PDF/A, or XPS, select an option:  
•
•
Image Only creates an unsearchable image of the scanned document.  
Searchable creates a searchable document of the scanned pages.  
e. For the searchable option, select a language from the drop-down menu.  
f. Touch OK.  
8. Change the message:  
a. Touch Message.  
b. On the Message screen, use the touch screen keyboard to type a message to appear with the  
images.  
c. Touch OK.  
9. Change the Reply To address:  
a. Touch Reply To.  
b. On the Reply To screen, use the touch screen keyboard to type an email address.  
c. Touch OK.  
10. Press the green Start button.  
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Scanning  
Scanning to a Destination  
This section includes:  
•
Sending a Scanned Image to a Destination........................................................................................................138  
Use Scan to Destination to send scanned images to a remote destination, such as an FTP server or a  
personal computer.  
Sending a Scanned Image to a Destination  
Before scanning to a destination, configure the destination folders on the server or share the folder on a  
personal computer. In addition, you must have at least one Scan To Destination in the address book. If  
Scan To Destination properties are not properly configured, the Scan To icon appears grayed out on the  
touch screen.  
To scan an image and send it to a destination:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Scan To.  
3. On the Device Address Book page, select Scan Contacts or Scan Favorites.  
Note: If the Device Address Book does not appear, press the Clear All button and start over.  
4. In the Names list, touch a destination, then touch Add to Recipients.  
5. Repeat steps 3 and 4 for each destination as needed.  
6. Touch OK.  
7. To change any of the scan settings, use the options at the bottom of the touch screen.  
For details, see Changing the Basic Scan Settings on page 131.  
8. Press the green Start button.  
The Job Progress screen appears, and the original is scanned. The file is stored as a file at the  
destination.  
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Faxing  
8
This chapter includes:  
•
•
•
•
•
•
Basic Faxing .....................................................................................................................................................................140  
Sending an Embedded Fax ........................................................................................................................................143  
Sending a Server Fax ....................................................................................................................................................153  
Sending an Internet Fax..............................................................................................................................................157  
Sending a LAN Fax ........................................................................................................................................................162  
Using the Address Book...............................................................................................................................................163  
The system administrator must set up this feature before you can use it. For details, see the System  
Administrator Guide at www.xerox.com/office/WC6655docs.  
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Faxing  
Basic Faxing  
You can send a fax in one of four ways:  
•
•
Fax, or embedded fax, scans the document and sends it directly to a fax machine.  
Server Fax scans the document and sends it to a fax server, which transmits the document to a fax  
machine.  
•
•
Internet Fax scans the document and emails it to a recipient.  
LAN Fax sends the current print job as a fax. For details, see the print driver software.  
To send a fax:  
1. Load your original documents:  
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
−
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
2. Press the Services Home button, then touch the appropriate fax.  
3. Address the fax using one or more of the available options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Save.  
Note: One or more dialing pauses can be required between the access number for an outside line  
and the fax number. When inserted, the dial pauses appear as commas in the fax number.  
−
Favorites allows you to access selected favorite individual or group contacts from the address  
book.  
−
Address Book allows you to access the printer address book.  
4. On the Fax tab, adjust the available fax options as needed.  
5. Adjust additional fax options as needed. For details, see Selecting Fax Options on page 145,  
Selecting Server Fax Options on page 154, or Selecting Internet Fax Options on page 158.  
6. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
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Faxing  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
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Faxing  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Faxing  
Sending an Embedded Fax  
1. Load the original document in the document feeder or on the document glass.  
2. Press the Services Home button, then touch Fax.  
3. To address the fax, touch one or more options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a dial pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Add. Add more  
numbers, or touch Close.  
Note: One or more dialing pauses can be required between the access number for an outside line  
and the fax number. When inserted, the dial pauses appear as commas in the fax number.  
−
Favorites allows you to access selected favorite individual or group contacts from the address  
book.  
−
Address Book allows you to select fax numbers from your Address Book. Touch the Down  
arrow, then select Individual or Group from the drop-down menu. Touch the Up or Down  
arrows to scroll through the list, touch the desired contact, then select Add to Recipients from  
the drop-down menu. Select and add more contacts, or touch Close.  
4. To include a cover sheet:  
a. Touch Cover Sheet>On.  
b. Touch the To field, use the touch screen keyboard to type the name of the recipient, then touch  
Save.  
c. Touch the From field, use the touch screen keyboard to type the name of the sender, then  
touch Save.  
d. To add a comment, do one of the following:  
•
•
Touch an existing comment, then touch Save.  
Touch an <Available> comment, touch Edit, use the touch screen keyboard to type the  
text, then touch Save.  
Notes:  
•
To delete an existing comment, touch the comment, then touch Clear. Touch Clear to confirm the  
action.  
•
To edit an existing comment, touch the comment, then touch Edit. Use the touch screen keyboard  
to change the comment, then touch Save.  
5. Touch 2-sided Scanning and select an option.  
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Faxing  
6. Touch Original Type and select an option.  
7. Touch Resolution and select an option.  
8. Select more options as needed. For details, see Selecting Fax Options on page 145.  
9. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
Note: To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to  
continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection  
within 60 seconds, the job automatically resumes.  
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Faxing  
Selecting Fax Options  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Adjusting Brightness and Sharpness ......................................................................................................................145  
Automatically Suppressing Background Variation............................................................................................146  
Adjusting the Contrast.................................................................................................................................................146  
Specifying the Size of the Original ..........................................................................................................................146  
Selecting Reducing or Splitting.................................................................................................................................147  
Setting Up Book Faxing...............................................................................................................................................147  
Printing a Confirmation Report ................................................................................................................................147  
Selecting the Starting Rate ........................................................................................................................................148  
Sending a Delayed Fax................................................................................................................................................148  
Sending Header Text....................................................................................................................................................148  
Sending a Fax to a Remote Mailbox.......................................................................................................................149  
Storing a Fax in a Local Mailbox ..............................................................................................................................149  
Printing Local Mailbox Documents..........................................................................................................................149  
Deleting Local Mailbox Documents........................................................................................................................150  
Storing a Fax for Local or Remote Polling.............................................................................................................150  
Printing or Deleting Secure Faxes............................................................................................................................151  
Polling a Remote Fax....................................................................................................................................................151  
Building a Fax Job..........................................................................................................................................................152  
Adjusting Brightness and Sharpness  
You can lighten or darken the image, and adjust the sharpness.  
To adjust the image:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Options.  
3. On the Image Options screen, adjust the sliders as needed:  
−
−
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
4. Touch OK.  
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Faxing  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, select an option:  
−
Manual Contrast allows you to adjust the contrast manually. Under Manual Contrast, move  
the slider up or down to increase or decrease the contrast. The middle position on the slider,  
Normal, does not change the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
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Faxing  
Selecting Reducing or Splitting  
You can determine the method to use for handling images that are too large.  
To select reducing or splitting:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Reduce/Split.  
3. Touch an option:  
−
−
Reduce to Fit shrinks large documents to fit on smaller paper.  
Split Across Pages continues a single image across several pages.  
4. Touch OK.  
Setting Up Book Faxing  
You can determine the method used for scanning images in a book.  
To select book faxing:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Book Faxing.  
3. Touch an option:  
−
−
−
−
Off is the default setting.  
Both Pages scans both pages of the book.  
Left Page Only scans the left page of the book.  
Right Page Only scans the right page of the book.  
4. To set the amount to erase, touch the Binding Edge Erase arrows as needed.  
5. Touch OK.  
Printing a Confirmation Report  
You can print a report that confirms when your faxes are sent or received. The report contains  
information on timeouts, busy signals, and retry failures.  
To set up a confirmation report printing:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Confirmation Report.  
3. Touch an option:  
−
−
Always Print generates a report for all fax jobs.  
Print on Error Only generates a report only for fax jobs that fail to send.  
4. Touch OK.  
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Faxing  
Selecting the Starting Rate  
Select the highest starting rate unless the destination for the fax you are sending has special  
requirements.  
To select the transmission speed for a fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Starting Rate.  
3. Touch an option.  
4. Touch OK.  
Note: Some telephone networks can require you to set the fax starting rate to Forced (4800 bps).  
The slower data rate ensures a more reliable transmission of data.  
Sending a Delayed Fax  
You can set a time in the future for the printer to send your fax job. The delay can range from 15  
minutes through 24 hours.  
Note: Before using this feature, set the printer to the current time.  
To specify the time to send your fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Delay Send.  
3. Touch Specified Time.  
−
−
−
Touch the Hour field, then touch the arrows to set a number.  
Touch the Minute field, then touch the arrows to set a number.  
If your printer is set to display the 12-hour clock, touch AM or PM.  
4. Touch OK.  
The fax is sent at the specified time.  
Sending Header Text  
The system administrator must set up this feature before you can use it. For details, see the System  
Administrator Guide at www.xerox.com/office/WC6655docs.  
To include the fax header text:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Send Header Text.  
3. Touch an option.  
4. Touch OK.  
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Faxing  
Sending a Fax to a Remote Mailbox  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Send to Remote Mailbox.  
4. To address the fax, select an option:  
−
The Fax Number field allows you to enter a fax number. Use the alphanumeric keypad to enter  
the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Save.  
5. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
6. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
7. Touch OK.  
Storing a Fax in a Local Mailbox  
The system administrator must create a mailbox before you can use this feature. For details, see the  
System Administrator Guide at www.xerox.com/office/WC6655docs.  
To store a fax in a local mailbox:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Store to Local Mailbox.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch OK.  
Printing Local Mailbox Documents  
To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a  
Local Mailbox on page 149.  
To print local mailbox documents:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Print Local Mailbox Documents.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch Print All Documents. The documents in the mailbox are printed.  
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Faxing  
Deleting Local Mailbox Documents  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Delete Local Mailbox Documents.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch Delete All Documents.  
7. To confirm, touch Delete All. All documents in the mailbox are deleted.  
Storing a Fax for Local or Remote Polling  
Turn on Secure or Non-Secure Local Polling to make fax documents stored on one printer available for  
remote polling by other printers. When Secure Local Polling is on, you create a list of fax numbers that  
are allowed to access the stored faxes on the printer.  
To store a fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Local Polling.  
3. Under Store for Local Polling, touch one of the following options:  
−
Non-Secure Polling scans your originals and stores them as documents. Anyone with this fax  
number can access the documents.  
−
Secure Polling scans your originals and stores them as documents. You specify the fax  
numbers that can access the documents.  
4. For secure polling, touch one or more of the following to add fax numbers to the access list:  
−
−
−
Fax Number field allows you to enter a fax number manually. Use the alphanumeric keyboard  
to enter the number, and touch Add.  
Address Book allows you to add individual stored fax numbers to the list. Select a fax number,  
and select Add to Recipients from the drop-down menu. Touch Close.  
The Allow all Address Book fax numbers access check box adds all stored fax numbers to the  
list.  
Note: To modify existing entries in the access list, touch the entry, then select Edit, Remove, or  
Remove All from the drop-down menu.  
5. Touch Save.  
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Faxing  
Printing or Deleting Secure Faxes  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Local Polling.  
3. Under Store for Local Polling, touch an option:  
−
−
Print All Stored Documents prints all stored fax documents.  
Delete All Stored Documents deletes all stored fax documents. To confirm the action, touch  
Delete All.  
Polling a Remote Fax  
If remote polling is turned on, you can retrieve documents that were stored using local polling on  
another fax machine.  
Note: If Local Polling is turned on, Remote Polling is not available. To turn off Local Polling, touch  
Local Polling>Off>Save.  
To poll a remote fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Remote Polling.  
3. Under Poll, touch Remote Fax.  
4. To address the fax, select one or more options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch + (Add).  
−
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Close.  
5. To set a time for the printer to retrieve faxes from other fax machines, do the following:  
a. Touch Delay Poll.  
b. To set the time, touch Delay Poll.  
•
•
•
Touch the Hour field, then touch the arrows to set a number.  
Touch the Minute field, then touch the arrows to set a number.  
If your printer is set to display the 12-hour clock, touch AM or PM.  
c. Touch OK.  
6. To retrieve and print the faxes, touch Poll Now.  
Note: To cancel, touch Close.  
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Faxing  
Building a Fax Job  
Use this feature to fax an assorted group of originals, each with different settings. Each segment is  
programmed and scanned, and the images are stored temporarily in the printer. Once all segments have  
been stored, the individual segments are faxed as a single job.  
To build a fax job:  
1. Press the Services Home button, then touch the appropriate fax.  
2. Address the fax using one or more of the available options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Save.  
−
−
Address Book allows you to access the printer address book.  
Favorites allows you to access selected favorite individual or group contacts from the address  
book.  
3. Touch the Job Assembly tab, then touch Build Job>On.  
4. Touch Options.  
a. Select or clear the Display this window between segments check box.  
b. Select or clear the Turn Build Job Off after Job is Submitted check box.  
5. Program and scan the first segment:  
a. Load the originals for the first segment.  
b. Select the required settings, such as layout adjustments, image quality, and options.  
c. Press the green Start button on the control panel.  
6. Program and scan additional segments:  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Using the appropriate tabs, select the required settings.  
d. Press the green Start button to scan the originals for that segment.  
7. Repeat the previous step for each remaining segment.  
Note: At any time, you can touch Delete Last Segment or Delete All Segments to modify the job.  
8. When all of the segments have been programmed and scanned, touch Submit the Job. The Job  
Progress screen appears, and the individual segments are faxed as a single job.  
9. On the Job Progress screen, touch Job Details to view a summary of the job.  
Note: If necessary, touch Delete>Delete Job to cancel the job.  
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Faxing  
Sending a Server Fax  
If a fax server is connected to the network, you can send a document to a fax machine without requiring  
a dedicated telephone line.  
When using the server fax, a document is scanned and sent to a fax repository on the network. The fax  
server then sends the fax over a telephone line to a fax machine.  
The system administrator must enable the server fax service and configure a fax repository, or filing  
location, before you can use this feature.  
To send a server fax:  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Press the Services Home button, then touch Server Fax.  
3. To address the fax, touch one or more options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a dial pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Add. Add more  
numbers, or touch Close.  
−
Fax Directory allows you to select fax numbers from your Fax Directory. Touch the Up or Down  
arrows to scroll through the list, touch the desired contact, then select Add to Recipients from  
the drop-down menu. Select and add more contacts, or touch Close.  
4. Touch 2-sided Scanning and select an option.  
5. Touch Original Type and select an option.  
6. Touch Resolution and select an option.  
7. Select more options as needed. For details, see Selecting Server Fax Options on page 154.  
8. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
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Faxing  
Selecting Server Fax Options  
This section includes:  
•
•
•
•
•
•
•
Adjusting Brightness.....................................................................................................................................................154  
Automatically Suppressing Background Variation............................................................................................154  
Adjusting the Contrast.................................................................................................................................................155  
Specifying the Orientation of the Original...........................................................................................................155  
Specifying the Size of the Original ..........................................................................................................................155  
Sending a Delayed Fax................................................................................................................................................156  
Building a Fax Job..........................................................................................................................................................156  
Adjusting Brightness  
You can lighten or darken the image.  
To adjust the image:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Options.  
3. On the Image Options screen, adjust the Lighten/Darken slider up or down as needed.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
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Faxing  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, select an option:  
−
Manual Contrast allows you to adjust the contrast manually. Under Manual Contrast, move  
the slider up or down to increase or decrease the contrast. The middle position on the slider,  
Normal, does not change the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Specifying the Orientation of the Original  
1. Touch the Layout Adjustment tab, then touch Original Orientation.  
2. On the Original Orientation screen, touch the desired orientation:  
−
Upright Images and Sideways Images refer to the direction the originals are loaded in the  
document feeder.  
−
Portrait Originals and Landscape Originals refer to the images on the originals.  
Note: If you are using the document glass, the orientation of the original is as seen before turning it  
over.  
3. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
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Faxing  
Sending a Delayed Fax  
You can set a time in the future for the printer to send your fax job. The delay can range from 15  
minutes through 24 hours.  
Note: Before using this feature, set the printer to the current time.  
To specify the time to send your fax:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Fax Options tab, then touch Delay Send.  
3. Touch Specified Time.  
a. Touch the Hour field, then touch the arrows to set a number.  
b. Touch the Minute field, then touch the arrows to set a number.  
c. If your printer is set to display the 12-hour clock, touch AM or PM.  
4. Touch OK.  
The fax is sent at the specified time.  
Building a Fax Job  
For details, see Building a Fax Job on page 152.  
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Faxing  
Sending an Internet Fax  
If an SMTP (email) server is connected to the network, a document can be sent to an email address. This  
feature eliminates the need for a dedicated telephone line and the associated service costs. When  
sending an Internet Fax, the document is scanned and sent to an email address.  
To send an Internet fax:  
1. Load the original on the document glass or in the document feeder.  
2. Touch the Services Home button, then touch Internet Fax.  
3. To address the fax:  
a. Touch New Recipient.  
b. Touch the Down arrow, then from the menu, select To: or Cc:.  
c. Touch the Enter email address and select Add field, then use the touch screen keyboard to  
type the email address.  
d. Touch Add.  
e. Use the touch screen keyboard to type additional email addresses.  
f. When you are finished, touch Close.  
4. To add a subject line:  
a. Touch Subject, then use the touch screen keyboard to type the desired text.  
Note: To modify the default subject that appears, touch X to clear the field.  
b. Touch OK.  
5. Adjust the Internet fax options as needed.  
a. Touch 2-sided Scanning and select from the drop-down menu:  
•
•
•
1-Sided  
2-Sided  
2-Sided, Rotate Side 2  
b. Touch Original Type and select from the drop-down menu:  
•
•
•
•
•
Photo & Text  
Photo  
Text  
Map  
Newspaper/Magazine  
6. Adjust additional fax options as needed.  
7. Press the green Start button. The printer scans all of the pages into a document, then sends the  
document as an email attachment in .pdf or .tiff file format.  
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Faxing  
Selecting Internet Fax Options  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
Adjusting Brightness and Sharpness ......................................................................................................................158  
Automatically Suppressing Background Variation............................................................................................158  
Adjusting the Contrast.................................................................................................................................................159  
Setting the Resolution..................................................................................................................................................159  
Setting the Quality and File Size..............................................................................................................................159  
Specifying the Orientation of the Original...........................................................................................................160  
Specifying the Size of the Original ..........................................................................................................................160  
Adding a Message .........................................................................................................................................................160  
Specifying a Reply To Address..................................................................................................................................160  
Printing an Acknowledgment Report......................................................................................................................161  
Building a Fax Job..........................................................................................................................................................161  
Adjusting Brightness and Sharpness  
You can lighten or darken the image, and adjust the sharpness.  
To adjust the image:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Options.  
3. On the Image Options screen, adjust the sliders as needed:  
−
−
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
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Faxing  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, adjust the contrast:  
−
Manual Contrast allows you to adjust the contrast manually. Move the slider up or down to  
increase or decrease the contrast. The middle position on the slider, Normal, does not change  
the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Setting the Resolution  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Resolution.  
3. On the Resolution screen, touch the desired resolution.  
−
−
−
−
−
−
−
−
72 dpi produces acceptable image quality for onscreen viewing, and the smallest file size.  
100 dpi produces good image quality for onscreen viewing, and small file size.  
150 dpi produces good image quality for onscreen viewing, and small file size.  
200 x 100 dpi produces good image quality, and moderate file size.  
200 dpi produces good image quality, and moderate file size. This setting is the default.  
300 dpi produces high image quality, and large file size.  
400 dpi produces higher image quality, and larger file size.  
600 dpi produces the highest image quality, and the largest file size.  
4. Touch OK.  
Note: Check with the system administrator to determine the largest file size that the email system  
allows.  
Setting the Quality and File Size  
The Quality/File Size option lets you choose from three settings that balance the quality of the image  
and the size of the file. Higher quality images result in larger file sizes, which are not ideal for sharing and  
transmitting over the network.  
To set the Internet fax quality and file size:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Quality/File Size.  
3. On the Quality/File Size screen, use the slider to select a setting. The settings range from Normal  
Quality and Small File Size to Highest Quality and Largest File Size.  
4. Touch OK.  
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Faxing  
Specifying the Orientation of the Original  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Layout Adjustment tab, then touch Original Orientation.  
3. On the Original Orientation screen, touch the desired orientation:  
−
Upright Images and Sideways Images refer to the direction the originals are loaded in the  
document feeder.  
−
Portrait Originals and Landscape Originals refer to the images on the originals.  
Note: If you are using the document glass, the orientation of the original is as seen before turning it  
over.  
4. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
Adding a Message  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Message.  
3. Type a message using the touch screen keyboard.  
4. Touch OK.  
Specifying a Reply To Address  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Reply To.  
3. Type an email address using the touch screen keyboard.  
4. Touch OK.  
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Faxing  
Printing an Acknowledgment Report  
If the status of each recipient is known, you can print a delivery status report. The printer waits for a  
delivery receipt from each recipient, then prints the report.  
Note: The report could be delayed depending on the response time of the recipients.  
To print an acknowledgment report:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Acknowledgment Report.  
3. Touch Print Report.  
4. Touch OK.  
Building a Fax Job  
For details, see Building a Fax Job on page 152.  
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Faxing  
Sending a LAN Fax  
Local Area Network (LAN) Fax allows you to send faxes from the print driver on your computer to a fax  
machine over a telephone line. The Fax window allows you to enter recipients, create a cover page with  
notes, and set options. Using the options you can select confirmation sheets, send speed, fax resolution,  
send time, and fax dialing options.  
Notes:  
•
When the Fax job type is selected, some features, such as Edge Enhancement, Thin Line  
Enhancement, and Black Enhancement, are turned off.  
•
Not all printer models support this feature.  
To send a LAN fax:  
1. With the desired document or graphic open in your application, open the Print dialog box. For most  
software applications, click File>Print or press CTRL+P.  
2. Select your printer, then click Properties to open the print driver dialog box.  
3. On the Paper/Output tab, from the Job Type list, select Fax.  
4. Click Recipients.  
5. Do one or more of the following:  
−
Click the Phonebook button, select a phone book from the list, select a name from the upper  
list, then add it to the Fax Recipients. Repeat the procedure to add more names. Click OK.  
−
Click the Add Recipients button, type the recipient name and fax number, add other  
information, then click OK. Add new recipients as needed.  
6. To include a cover sheet, click Cover Sheet, then from the Cover Sheet Options list, select Print a  
Cover Sheet.  
7. On the Cover Sheet information tab, type notes that you want to appear on the cover sheet.  
8. On the Options tab, select the options for this fax.  
9. Click OK.  
10. In the Printer Properties window, click OK.  
11. In the Print window, click OK.  
12. To confirm the recipients, click OK.  
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Faxing  
Using the Address Book  
This section includes:  
•
•
•
•
Adding an Individual Entry to the Device Address Book ................................................................................163  
Editing an Individual Address Book Entry.............................................................................................................164  
Editing or Deleting Favorites in the Device Address Book..............................................................................165  
Printing a Fax Report....................................................................................................................................................165  
Adding an Individual Entry to the Device Address Book  
The Device Address Book can contain up to 5000 contacts. If the Add button is unavailable, the address  
book has reached its limit.  
Before you can use this feature, the system administrator must enable Create/Edit Contact from Touch  
Screen for All Users.  
To add a recipient to the Device Address Book:  
1. Press the Services Home button, then touch Email.  
2. Touch New Recipient.  
3. Touch the Enter email address and select Add field, then use the touch screen keyboard to type  
the email address.  
4. At the end of the address field, touch the Add to Address Book icon.  
−
−
To add the recipient to the address book, touch Create New Contact.  
To add the new recipient information to an existing address book contact, touch Add to  
Existing Contact.  
5. To add name and company information for the new entry, to the right of the contact field, touch  
the i button.  
a. Enter a name into the First Name, Last Name, or Company field, then touch OK.  
Note: The first entry into one of the fields becomes the display name for the contact information.  
b. Enter names into the remaining fields, then touch OK after each entry.  
6. At the Additional Contact Information page, touch OK.  
7. To enter a fax number for the contact, to the right of the green fax icon, touch the field.  
8. Touch Enter Fax Number, use the alphanumeric keypad to enter the number, then touch OK.  
9. To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon, touch the  
field. Touch Enter Internet Fax Number, use the alphanumeric keypad to enter the number, then  
touch OK.  
10. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
11. To save the contact to the Device Address Book, touch OK.  
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Faxing  
To add a recipient to the Device Address Book using the Fax feature:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Enter Fax Number field.  
−
−
To add the recipient to the address book, touch Create New Contact.  
To add the new recipient information to an existing address book contact, touch Add to  
Existing Contact.  
3. To add name and company information for the new entry, to the right of the contact field, touch  
the i button.  
a. Enter a name into the First Name, Last Name, or Company field, then touch OK.  
Note: The first entry into one of the fields becomes the display name for the contact information.  
b. Enter names into the remaining fields, then touch OK after each entry.  
c. At the Additional Contact Information page, touch OK.  
4. To add an email contact for the recipient, touch the field to the right of the email icon.  
a. Touch Enter Email Address.  
b. Enter a valid email address.  
c. Touch OK.  
5. To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon, touch the  
field. Touch Enter Internet Fax Number, use the alphanumeric keypad to enter the number, then  
touch OK.  
6. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
7. To save the contact to the Device Address Book, touch OK.  
Editing an Individual Address Book Entry  
1. Press the Services Home button, then touch Email.  
2. Touch Address Book.  
3. Under Names, touch a contact name.  
4. Touch Details.  
5. To change the display name of the contact, touch the i button, edit the information in the fields,  
then touch OK.  
6. To enter or change a fax number for the contact, to the right of the green fax icon, touch the field.  
7. Touch Enter Fax Number, use the alphanumeric keypad to enter the number, then touch OK.  
8. To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon, touch the  
field. Touch Enter Internet Fax Number, use the alphanumeric keypad to enter the number, then  
touch OK.  
9. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
10. To save the contact to the Device Address Book, touch OK.  
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Faxing  
Editing or Deleting Favorites in the Device Address Book  
1. Press the Services Home button, then touch Fax.  
2. Touch Address Book.  
3. Touch the Down arrow, then touch Contacts or All Contacts.  
4. Touch the desired entry, using the scroll arrows as needed.  
5. Touch Details.  
6. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
7. To delete a favorite, to the right of the global address book, fax, or Internet fax field, touch the  
corresponding orange star.  
8. Touch OK.  
9. To return to the main menu, press the Services Menu button.  
Printing a Fax Report  
You can print the following fax reports from the printer control panel:  
•
•
•
•
•
Activity Report  
Protocol Report  
Fax Address Book Report  
Options Report  
Pending Jobs Report  
To print a fax report:  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch Service Settings>Embedded Fax Settings.  
3. Touch Print Fax Reports, then touch the arrows to scroll if needed.  
4. Touch the desired report, then touch Print Now.  
5. Touch Close, then log out.  
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Maintenance  
9
This chapter includes:  
•
•
•
•
Cleaning the Printer ......................................................................................................................................................168  
Billing and Usage Information .................................................................................................................................183  
Ordering Supplies...........................................................................................................................................................184  
Moving the Printer.........................................................................................................................................................187  
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Maintenance  
Cleaning the Printer  
This section includes:  
•
•
•
•
General Precautions......................................................................................................................................................168  
Cleaning the Exterior....................................................................................................................................................169  
Cleaning the Scanner ...................................................................................................................................................169  
Cleaning the Interior ....................................................................................................................................................171  
General Precautions  
CAUTION: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting.  
Do not touch or scratch the surface of the drum.  
CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol  
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as  
directed in this documentation.  
WARNING: Keep all cleaning materials out of the reach of children.  
WARNING: If you spill any toner in the printer, wipe it up using a moist cloth. Never use a vacuum  
cleaner to remove spilled toner. Sparks inside the vacuum cleaner can cause a fire or explosion.  
WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays  
contain explosive mixtures and are not suitable for use in electrical applications. Use of pressurized  
spray cleaners increases the risk of fire and explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.  
•
•
Do not place anything on top of the printer.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
•
•
•
Do not open covers and doors during printing.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
•
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
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Maintenance  
Cleaning the Exterior  
Clean the exterior of the printer once a month.  
•
•
•
Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth.  
After cleaning, wipe with a dry, soft cloth.  
For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain  
off.  
CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer  
through a gap and cause problems. Never use cleaning agents other than water or mild detergent.  
Cleaning the Scanner  
Xerox recommends that you clean the scanner about once a month or when vertical lines appear on  
copies or scans from the automatic document feeder. Vertical lines appear when anything is spilled on  
the scanner or when debris or dust collect on any of the surfaces. Clean scanner glass surfaces and feed  
rollers ensure the best possible copies and scans.  
Cleaning the Document Glass and Cover  
1. Slightly dampen a soft, lint-free cloth with water.  
2. Remove any paper from the duplex automatic document feeder.  
3. Open the document cover.  
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Maintenance  
4. Wipe the surfaces of the document glass and CVT glass until they are clean and dry.  
Note: For best results, to remove marks and streaks, use a standard glass cleaner.  
5. Wipe the white underside of the document cover until it is clean and dry.  
6. Close the document cover.  
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Maintenance  
Cleaning the Feed Rollers and Separation Pad on the Automatic Document Feeder  
1. Open the duplex automatic document feeder top cover.  
2. With a clean, lint-free cloth moistened with water, wipe the feed rollers and the separation pad until  
they are clean.  
Note: If the duplex automatic document feeder feed rollers and separation pad get stained with  
toner or debris, they can cause stains on the documents. To remove stains, use a soft lint-free cloth  
dampened with a neutral detergent or water.  
3. Close the document feeder top cover.  
Cleaning the Interior  
To prevent stains inside the printer that can deteriorate print quality, clean the interior of the printer  
regularly. Clean the printer interior whenever you replace the drum cartridge.  
After clearing paper jams or replacing a toner cartridge, inspect the inside of the printer before closing  
the printer covers and doors.  
•
•
Remove any remaining pieces of paper or debris. For details, see Clearing Paper Jams on page 198.  
Remove any dust or stains with a dry, clean cloth.  
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If  
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off  
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the  
printer has cooled.  
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Maintenance  
Cleaning the Laser Lenses  
If prints have voids or light streaks through one or more colors, use the following instructions to clean the  
laser lenses.  
WARNING: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If  
some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on  
your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out  
immediately with cool water and consult a doctor.  
1. Open the side door.  
2. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise.  
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3. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings  
facing up.  
Notes:  
•
•
Be careful not to spill toner when handling the waste cartridge.  
After removing the waste cartridge, do not touch the area shown in the illustration.  
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Maintenance  
4. Place the removed waste cartridge on a level surface.  
CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.  
5. Remove the cleaning rod from inside the printer.  
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Maintenance  
6. Insert the cleaning rod into one of the four cleaning holes until it clicks, then pull it out. Repeat this  
two more times.  
7. Repeat the procedure for the holes in the other three slots.  
8. Return the cleaning rod to its original location.  
9. Reinsert the waste cartridge.  
Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully.  
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Maintenance  
10. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise.  
11. Close the side door.  
Cleaning the Color Toner Density Sensors  
1. Turn off the printer.  
CAUTION: If the optional Productivity Kit (HD) is not installed, ensure that the Ready LED is off  
before you turn off the printer. The data in the memory is cleared when the printer is turned off.  
2. Push down on the rear door release and pull open the door.  
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3. Open the side door.  
4. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise.  
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Maintenance  
5. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings  
facing up.  
Notes:  
•
•
Be careful not to spill toner when handling the waste cartridge.  
After removing the waste cartridge, do not touch the area shown in the illustration.  
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6. Place the removed waste cartridge on a level surface.  
CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.  
7. Turn the control panel so that it is not positioned above the top cover.  
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Maintenance  
8. Open the top cover.  
9. Put your fingers through the loops on both sides of the transfer belt unit, then pull it out.  
10. Use a dry cotton swab to clean the color toner density sensors.  
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11. Reinsert the belt unit into the printer.  
12. Close the top cover.  
13. Reinsert the waste cartridge.  
Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully.  
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Maintenance  
14. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise.  
15. Close the side door.  
16. Close the rear door.  
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Maintenance  
Billing and Usage Information  
Billing and printer usage information appears on the Billing Information screen. The impression counts  
shown are used for billing.  
To view Billing and Usage information:  
1. At the printer control panel, press the Machine Status button.  
2. To view basic impression counts, touch the Billing Information tab:  
−
−
−
Black Impressions: Total number of pages printed with no color specified.  
Color Impressions: Total number of pages printed that specify color.  
Total Impressions: Total number of color impressions plus black impressions.  
3. To view detailed usage information, touch Usage Counters, then select an option.  
4. To return to the Services Home menu, press the Services Home button.  
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Maintenance  
Ordering Supplies  
This section includes:  
•
•
•
•
•
•
When to Order Supplies...............................................................................................................................................184  
Viewing Printer Supply Status...................................................................................................................................184  
Consumables ...................................................................................................................................................................185  
Routine Maintenance Items......................................................................................................................................185  
Recycling Supplies..........................................................................................................................................................185  
Toner Cartridges.............................................................................................................................................................186  
When to Order Supplies  
A warning appears on the control panel when supplies near their replacement time. Verify that you have  
replacements on hand. It is important to order these items when the messages first appear to avoid  
interruptions to your printing. An error message appears on the control panel when supplies must be  
replaced.  
Order supplies from your local reseller or go to www.xerox.com/office/WC6655supplies.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
Viewing Printer Supply Status  
You can check the status and percentage of life remaining for your printer supplies at any time using  
CentreWare Internet Services or the control panel.  
To view printer supply status using CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs.  
2. Select the Status tab.  
3. Under Status, click Supplies.  
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To view printer supply status using the control panel:  
1. At the control panel, press Machine Status, then touch the Supplies tab.  
2. To view details about a specific cartridge, including the part number for reordering, touch C, M, Y,  
or K.  
3. To return to the Supplies tab, touch Close.  
4. To view more details, touch Other Supplies, then select an option.  
5. To return to the Other Supplies screen, touch Close.  
6. To return to the main screen, press Services Home.  
Consumables  
Consumables are printer supplies that get depleted during the operation of the printer. Consumable  
supplies for this printer are the Genuine Xerox® Toner Cartridges in Cyan, Magenta, Yellow, and Black.  
Notes:  
•
•
Each consumable includes installation instructions.  
To ensure print quality, the toner cartridge has been designed to cease functioning at a  
predetermined point.  
CAUTION: Use of toner other than genuine Xerox® Toner can affect print quality and printer  
reliability. Xerox® Toner is the only toner designed and manufactured under strict quality controls by  
Xerox for specific use with this printer.  
Routine Maintenance Items  
Routine maintenance items are printer parts that have a limited life and require periodic replacement.  
Replacements can be parts or kits. Routine maintenance items are typically customer replaceable.  
Note: Each routine maintenance item includes installation instructions.  
Routine maintenance items for this printer include the following:  
•
•
•
•
•
Imaging Unit  
Transfer Unit Kit  
Waste Cartridge  
Fuser  
Feed Roller Kit  
Recycling Supplies  
For more information on the Xerox® supplies recycling program, go to: www.xerox.com/gwa.  
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Maintenance  
Toner Cartridges  
This section includes:  
•
•
General Precautions......................................................................................................................................................186  
Replacing a Toner Cartridge......................................................................................................................................186  
General Precautions  
WARNINGS:  
•
•
•
When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid  
contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.  
Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, have the  
child spit out the toner, and rinse out their mouth with water. Consult a physician immediately.  
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric  
sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of  
toner, contact your local Xerox representative.  
•
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch  
fire and cause burn injuries or an explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
•
•
Do not open covers and doors during printing.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
•
•
•
Do not place anything on top of the printer.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
•
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
Replacing a Toner Cartridge  
When a toner cartridge reaches its usable life span, the control panel displays a message. Job Tracker  
displays the toner status in the Printer Status window. When a toner cartridge is empty, the printer stops  
and displays messages on the control panel and in the Job Tracker Printer Status window.  
Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner remaining  
amount displayed could be inaccurate.  
Note: Each toner cartridge includes installation instructions.  
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Maintenance  
Moving the Printer  
WARNINGS:  
•
•
•
To lift the printer, always use at least two people to grasp the hand holds on each side of the  
printer.  
To prevent dropping or tipping the printer, hold the printer between two people, with each  
person using one hand underneath to hold the printer and the other hand on top to stabilize it.  
If the optional 550-Sheet Feeder is installed, uninstall it before you move the printer. If the  
optional 550-Sheet Feeder is not fixed to the printer securely, it could fall to the ground and  
cause injury.  
To move the printer:  
1. Always turn off the printer and wait for the printer to shut down. For details, see Turning the Printer  
On and Off on page 39.  
2. Disconnect the power cord and other cables from the back of the printer.  
WARNING: To prevent electric shock, never touch the power plug with wet hands. When removing  
the power cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it, which  
can lead to fire or electric shock.  
3. Remove any paper or other media from the output tray. If the output tray extension is extended,  
close it.  
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Maintenance  
4. Remove the paper from the paper tray.  
Keep the paper wrapped and away from humidity and dirt.  
5. When lifting the printer, grasp the areas as shown.  
Notes:  
•
When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right.  
Tilting the printer more than 10 degrees can cause toner spillage.  
•
When moving the printer over a long distance, remove the imaging units and toner cartridges  
to prevent toner from spilling. Repack the printer and its options using the original packing  
material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to  
www.xerox.com/office/WC6655support.  
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered  
by the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox® Warranty,  
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by  
improper moving.  
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Maintenance  
After moving the printer:  
1. Reinstall any parts you removed.  
2. Reconnect the printer to the cables and power cord.  
3. Plug in and turn on the printer.  
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Troubleshooting  
10  
This chapter includes:  
•
•
•
General Troubleshooting.............................................................................................................................................192  
Paper Jams .......................................................................................................................................................................196  
Getting Help.....................................................................................................................................................................221  
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Troubleshooting  
General Troubleshooting  
This section includes:  
•
•
•
•
•
•
•
•
•
Printer Fails to Power On.............................................................................................................................................192  
Printer Resets or Turns Off Frequently...................................................................................................................193  
Printer Fails to Print.......................................................................................................................................................193  
Printing Takes Too Long..............................................................................................................................................194  
Document Prints From Wrong Tray ........................................................................................................................194  
Automatic 2-Sided Printing Problems ....................................................................................................................195  
Printer Makes Unusual Noises...................................................................................................................................195  
Paper Tray Fails to Close.............................................................................................................................................195  
Condensation Has Formed Inside the Printer.....................................................................................................195  
This section contains procedures to help you locate and resolve problems. Resolve some problems by  
simply restarting the printer.  
Printer Fails to Power On  
Probable Causes  
Solutions  
One of the power switches is not turned on.  
Turn on both power switches. For details, see Turning the Printer On  
and Off on page 39.  
The power cord is not correctly plugged into  
the outlet.  
Turn off the printer power switch, and plug the power cord securely  
into the outlet. For details, see Turning the Printer On and Off on  
page 39.  
Something is wrong with the outlet  
connected to the printer.  
•
Plug another electrical appliance into the outlet and see if it  
operates properly.  
•
Try a different outlet.  
The printer is connected to an outlet with a  
Use a power source with the specifications listed in the Electrical  
voltage or frequency that does not match the Specifications on page 232.  
printer specifications.  
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.  
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Troubleshooting  
Printer Resets or Turns Off Frequently  
Probable Causes  
Solutions  
The power cord is not plugged into the outlet Turn off the printer, confirm that the power cord is plugged in  
correctly.  
correctly to the printer and the outlet, then turn on the printer.  
A system error occurred.  
Turn off the printer, then turn it on again. Print the Error History  
from the Information Pages of the Printer Setting Utility. If the error  
persists, contact your Xerox representative.  
The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable  
power supply.  
outlet.  
The printer is connected to a power strip  
shared with other high-power devices.  
Plug the printer directly into the outlet or into a power strip that is  
not shared with other high-power devices.  
Printer Fails to Print  
Probable Causes  
Solutions  
The printer has an error.  
•
•
To clear the error, follow the onscreen prompts.  
Turn off the printer, then turn it on again. If the error persists,  
contact your Xerox representative.  
The printer is out of paper.  
Load paper into the tray.  
A toner cartridge is empty.  
The front door is open.  
Replace the empty toner cartridge.  
•
Ensure that the toner cartridge and imaging unit are installed  
and fully seated.  
•
•
Ensure that the door is closed completely.  
Turn off the printer, then turn it on again. If the error persists,  
contact your Xerox representative.  
The power cord is not correctly plugged into  
the outlet.  
Turn off the printer, confirm that the power cord is plugged in  
correctly to the printer and the outlet, then turn on the printer. For  
details, see Turning the Printer On and Off on page 39. If the error  
persists, contact your Xerox representative.  
The printer is busy.  
•
A previous print job could be the problem. On your computer,  
you can use the printer properties to delete all print jobs in the  
print queue.  
•
•
Load the paper in the tray.  
At the control panel, touch Job Status. If the print job does not  
appear check the Ethernet connection between the printer and  
the computer.  
•
At the control panel, touch Job Status. If the print job does not  
appear, check the USB connection between the printer and the  
computer. Turn off the printer, then turn it on again.  
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Troubleshooting  
Probable Causes  
Solutions  
The printer cable is disconnected.  
•
At the control panel, touch Job Status. If the print job does not  
appear check the Ethernet connection between the printer and  
the computer.  
•
At the control panel, touch Job Status. If the print job does not  
appear, check the USB connection between the printer and the  
computer. Turn off the printer, then turn it on again.  
Printing Takes Too Long  
Probable Causes  
Solutions  
The printer is set to a slower printing mode.  
It takes more time to print on certain types of special paper. Ensure  
For example, the printer could be set to print that the paper type is set properly in the driver and at the printer  
on Heavyweight paper.  
control panel. For details, see Print Speed on page 233.  
The printer is in Power Saver mode.  
It takes time for printing to start when the printer is coming out of  
Power Saver mode.  
The way the printer was installed on the  
network could be an issue.  
Determine if a print spooler or a computer sharing the printer is  
buffering all print jobs and then spooling them to the printer.  
Spooling can slow print speeds. To test the speed of the printer,  
print some information pages such as the Office Demo Page. If the  
page prints at the rated speed of the printer, you could have a  
network or printer installation issue. For additional help, contact the  
system administrator.  
The job is complex.  
Wait. No action needed.  
The print-quality mode in the driver is set to  
Enhanced.  
Change the print-quality mode in the print driver to Standard.  
Document Prints From Wrong Tray  
Probable Causes  
Solutions  
Application and print driver have conflicting  
tray selections.  
1. Check the tray selected in the print driver.  
2. Go to the page setup or printer settings of the application from  
which you are printing.  
3. Set the paper source to match the tray selected in the print  
driver or set the paper source to Automatically Select.  
Note: To have the print driver select the tray, set the tray used as  
the paper source to Auto Selection Enabled.  
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Troubleshooting  
Automatic 2-Sided Printing Problems  
Probable Causes  
Solutions  
Unsupported or incorrect paper.  
Ensure that you are using a supported paper size and weight for  
2-sided printing. Envelopes and labels cannot be used for 2-sided  
printing. For details, see Supported Standard Types and Weights for  
Automatic 2-Sided Printing on page 55 and Supported Standard  
Paper Sizes for Automatic 2-Sided Printing on page 54.  
Incorrect setting.  
In the print driver Properties, select 2-Sided Print on the  
Paper/Output tab.  
Printer Makes Unusual Noises  
Probable Causes  
Solutions  
There is an obstruction or debris inside the  
printer.  
Turn off the printer and remove the obstruction or debris. If you  
cannot remove it, contact your Xerox representative.  
Paper Tray Fails to Close  
Probable Causes  
Solutions  
The paper tray does not close fully.  
•
•
The paper tray lift plate is not locked down. Push down on the  
paper stack at the back of the tray until it locks down.  
If the tray is extended for legal size paper, the tray protrudes  
when it is inserted into the printer.  
•
•
Some debris or an object is blocking the tray.  
Adjust the paper guides in the tray to match the size of the  
paper.  
Condensation Has Formed Inside the Printer  
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is  
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that  
is heated quickly.  
Probable Causes  
Solutions  
The printer has been sitting in a cold room.  
•
•
Allow the printer to acclimate for several hours before operation.  
Allow the printer to operate for several hours at room  
temperature.  
The relative humidity of the room is too high.  
•
•
Reduce the humidity in the room.  
Move the printer to a location where the temperature and  
relative humidity are within the operating specifications.  
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Paper Jams  
This section includes:  
•
•
•
•
•
•
•
Locating Paper Jams.....................................................................................................................................................196  
Minimizing Paper Jams................................................................................................................................................197  
Clearing Paper Jams......................................................................................................................................................198  
Troubleshooting Paper Jams .....................................................................................................................................209  
Print-Quality Problems .................................................................................................................................................211  
Copy and Scan Problems.............................................................................................................................................217  
Fax Problems....................................................................................................................................................................219  
Locating Paper Jams  
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If  
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off  
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the  
printer has cooled. If the error persists, contact your Xerox representative.  
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently  
damage the printer.  
The following illustration shows where paper jams can occur along the paper path:  
1. Optional Tray  
2. Duplex Automatic Document Feeder  
3. Fuser  
4. Bypass Tray  
5. Tray 1  
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Minimizing Paper Jams  
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper  
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper  
path.  
The following can cause paper jams:  
•
•
•
•
•
•
Selecting the incorrect paper type in the print driver.  
Using damaged paper.  
Using unsupported paper.  
Loading paper incorrectly.  
Overfilling the tray.  
Adjusting the paper guides improperly.  
Most jams can be prevented by following a simple set of rules:  
•
•
•
•
•
•
•
Use only supported paper. For details, see Supported Paper on page 52.  
Follow proper paper handling and loading techniques.  
Always use clean, undamaged paper.  
Avoid paper that is curled, torn, moist, creased, or folded.  
To separate the sheets before loading into the tray, fan the paper.  
Observe the paper tray fill line; never overfill the tray.  
Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted  
can cause poor print quality, misfeeds, skewed prints, and printer damage.  
•
•
•
•
•
After loading the trays, select the correct paper type and size on the control panel.  
When printing, select the correct type and size in the print driver.  
Store paper in a dry location.  
Do not open sealed packages of paper until you are ready to load them into the printer.  
Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture  
loss or gain.  
Avoid the following:  
•
•
•
•
•
Polyester coated paper that is specially designed for inkjet printers.  
Paper that is folded, wrinkled, or excessively curled.  
Loading more than one type, size, or weight of paper in a tray at the same time.  
Overfilling the trays.  
Allowing the output tray to overfill.  
For a detailed list of supported paper, go to www.xerox.com/paper.  
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Troubleshooting  
Clearing Paper Jams  
This section includes:  
•
•
•
•
Clearing Paper Jams from the Duplex Automatic Document Feeder........................................................198  
Clearing Paper Jams from the Bypass Tray .........................................................................................................200  
Clearing Paper Jams from the Tray 2 Area..........................................................................................................203  
Clearing Paper Jams from the Fuser Area ............................................................................................................206  
Clearing Paper Jams from the Duplex Automatic Document Feeder  
1. Remove the remaining paper from the duplex automatic document feeder.  
2. Open the duplex automatic document feeder top cover.  
3. If the paper is jammed in the exit of the duplex automatic document feeder, pull it out as  
illustrated.  
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4. To reset the interlock switch and clear the paper jam message, open and close the back door.  
5. Reload the document in the duplex automatic document feeder, then adjust the guides against the  
edges of the paper.  
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Troubleshooting  
Clearing Paper Jams from the Bypass Tray  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Remove any paper from the bypass tray.  
2. Grasp both sides of the bypass tray, then pull it straight out of the printer.  
3. Pull out the tray until it stops.  
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Troubleshooting  
4. To remove the tray, lift the front of it slightly, then pull it out of the printer.  
5. Remove the jammed paper.  
6. To reset the interlock switch and clear the paper jam message, open and close the back door.  
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Troubleshooting  
7. Insert tray 1 into the printer, then push it in all the way.  
Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
8. Insert the bypass tray back into the printer. Push the tray in all the way.  
9. If the control panel prompts you, on the screen, verify the paper size and type.  
a. Touch Size, then, for a standard paper size, touch an option.  
b. Touch Type, then, for the paper type, touch an option.  
10. Touch OK.  
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Troubleshooting  
Clearing Paper Jams from the Tray 2 Area  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Pull out tray 2 until it stops.  
2. To remove the tray, lift the front of it slightly, then pull it out of the printer.  
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Troubleshooting  
3. Remove any paper jammed at the front of the printer.  
4. To reset the interlock switch and clear the paper jam message, open and close the back door.  
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5. Insert tray 2 into the printer, then push it all the way in.  
Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
6. If the control panel prompts you, on the screen, verify the paper size and type.  
a. Touch Size, then, for a standard paper size, touch an option.  
b. Touch Type, then, for the paper type, touch an option.  
c. Touch OK.  
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Troubleshooting  
Clearing Paper Jams from the Fuser Area  
1. Push down on the rear door release and pull open the door.  
2. If paper is jammed in the fuser, raise both green levers to open the fuser.  
3. To open the paper guide, raise the green handle.  
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4. Remove any jammed paper from the back of the printer.  
5. Close the paper guide on the fuser.  
6. Lower the levers to their original position.  
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7. Remove any jammed paper from the back of the printer.  
8. Close the rear door.  
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Troubleshooting Paper Jams  
This section includes:  
•
•
•
•
•
Multiple Sheets Pulled Together ..............................................................................................................................209  
Paper Misfeeds................................................................................................................................................................209  
Label and Envelope Misfeeds....................................................................................................................................210  
Paper Jam Message Stays On ...................................................................................................................................210  
Jams During Automatic 2-Sided Printing..............................................................................................................210  
Multiple Sheets Pulled Together  
Probable Causes  
Solutions  
The paper tray is too full.  
Remove some of the paper. Do not load paper past the fill line.  
Remove the paper, align the edges, and then reload it.  
The edges of the paper are not even.  
The paper is moist from humidity.  
Remove the paper from the tray, then replace it with new dry paper.  
Too much static electricity is present.  
Unsupported paper is in the tray.  
Try a new ream of paper.  
Use only Xerox approved paper. For details, see Supported Paper on  
page 52.  
•
•
Feed paper one sheet at a time.  
Fan paper before loading it in the paper tray.  
Humidity is too high for coated paper.  
Paper Misfeeds  
Probable Causes  
Solutions  
The paper is not correctly positioned in the  
tray.  
•
•
Remove the misfed paper and reposition it properly in the tray.  
Adjust the paper guides in the tray to match the size of the  
paper.  
The paper tray is too full.  
Remove some of the paper. Do not load paper past the fill line.  
Adjust the paper guides in the tray to match the size of the paper.  
The paper guides are not correctly adjusted  
to the paper size.  
The tray contains warped or wrinkled paper.  
Remove the paper, smooth it out, and reload it. If it still misfeeds,  
do not use that paper.  
The paper is moist from humidity.  
Remove the moist paper and replace it with new, dry paper.  
Using paper of the wrong size, thickness, or  
type.  
Use only Xerox approved paper. For details, see Supported Paper on  
page 52.  
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Troubleshooting  
Label and Envelope Misfeeds  
Probable Causes  
Solutions  
The label sheet is facing the wrong way in the  
tray.  
•
Load label sheets according to the instructions from the  
manufacturer.  
•
Load labels in the tray, face up.  
For details, see Labels.  
Labels are missing, curled, or pulled away  
from the backing sheet.  
Do not use any sheet where labels are missing, curled, or pulled  
away from the backing sheet.  
Envelopes are loaded incorrectly.  
Load envelopes in the bypass tray only.  
For details, see Loading Envelopes in the Bypass Tray on page 63.  
Envelopes are wrinkling.  
•
The heat and pressure of the laser printing process can cause  
wrinkling.  
•
Use supported envelopes. For details, see Guidelines for Printing  
Envelopes on page 62.  
Paper Jam Message Stays On  
Probable Causes  
Solutions  
Some paper remains jammed in the printer.  
Recheck the media path and ensure that you have removed all of  
the jammed paper.  
One of the printer doors is open.  
Check the doors on the printer and close any door that is open.  
The rear door interlock switch is not reset.  
To reset the interlock switch and clear the paper jam message, open  
and close the back door.  
Note: Check for, and remove, torn pieces of paper in the paper path.  
Jams During Automatic 2-Sided Printing  
Probable Causes  
Solutions  
Using paper of the wrong size, thickness, or  
type.  
Use paper of the correct size, thickness, or type. For details, see  
Supported Paper Sizes for Automatic 2-Sided Printing on page 54.  
Paper is loaded in the wrong tray.  
The paper must be loaded in the correct tray. For details, see  
Supported Paper on page 52.  
Tray is loaded with mixed paper.  
Load the tray with only one type and size of paper.  
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Troubleshooting  
Print-Quality Problems  
This section includes:  
•
•
Controlling Print Quality..............................................................................................................................................211  
Solving Print-Quality Problems..................................................................................................................................212  
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,  
use the information in this section to troubleshoot the problem. For more information, go to  
www.xerox.com/office/WC6655support.  
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not  
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction  
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.  
Please contact your local representative for details.  
Note: To ensure consistent print quality, the toner cartridges and imaging units for many models of  
equipment are designed to cease functioning at a predetermined point.  
Controlling Print Quality  
Various factors can affect the quality of the output of your printer. For consistent and optimum print  
quality, use paper designed for your printer and set the paper type correctly. Follow the guidelines in this  
section to maintain optimum print quality from your printer.  
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal  
print quality is: 15–28°C (59–82°F) and 20–70% relative humidity.  
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Paper and Media  
Your printer is designed to use various paper and other media types. Follow the guidelines in this section  
for the best print quality and to avoid jams:  
•
•
Use only Xerox approved paper. For details, see Supported Paper on page 52.  
Use only dry, undamaged paper.  
CAUTION: Some paper and other media types can cause poor output quality, increased paper jams,  
or damage your printer. Do not use the following:  
•
•
•
•
•
•
•
•
•
•
Rough or porous paper  
Inkjet paper  
Non-laser glossy or coated paper  
Paper that has been photocopied  
Paper that has been folded or wrinkled  
Paper with cutouts or perforations  
Stapled paper  
Envelopes with windows, metal clasps, side seams, or adhesives with release strips  
Padded envelopes  
Plastic media  
•
•
•
Ensure the paper type selected in your print driver matches the paper type on which you are  
printing.  
If you have the same size paper loaded in more than one tray, ensure that the proper tray is  
selected in the print driver.  
Store your paper and other media properly for optimum print quality. For details, see Paper Storage  
Guidelines on page 53.  
Solving Print-Quality Problems  
When the print quality is poor, select the closest symptom from the following table and see the  
corresponding solution to correct the problem. You can also print a Demo Page to more precisely  
determine the print-quality problem. For details, see Information Pages on page 25.  
If the print quality does not improve after carrying out the appropriate action, contact your Xerox  
representative.  
Notes:  
•
To enhance print quality, toner cartridges for many models of equipment have been designed  
to cease functioning at a predetermined point.  
•
Grayscale images printed with the composite black setting increment the color pages counter,  
because color consumables are used. Composite black is the default setting on most printers.  
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Troubleshooting  
Symptom  
Cause  
Solution  
Faded printouts with multiple  
colors faded  
The paper type is heavier or  
thicker than the paper type  
selection.  
Adjust the paper type settings.  
The paper being used is outside  
the recommended specification  
range.  
Replace the paper with a  
recommended size and type, and  
confirm that your control panel and  
print driver settings are correct. For  
details, see Supported Paper on page  
52.  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. It can  
take several prints before full quality is  
restored.  
The bias transfer roller voltage is Verify that the paper loaded in the tray  
insufficient for the paper type.  
matches the paper type selected at the  
control panel and in the print driver.  
The settings in the application or Print the Graphics Demo Page. If the  
print driver are incorrect.  
Demo Page looks correct, the printer is  
printing properly. Your application or  
incorrect settings in the print driver are  
probably causing the print-quality  
problems.  
The paper is damp.  
Replace the paper.  
Note: Store your paper and other  
media properly for optimum print  
quality. For details, see Paper Storage  
Guidelines on page 53.  
Only one color is faded  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. It can  
take several prints before full quality is  
restored.  
The imaging unit is defective.  
If the defect occurs in one color only,  
replace the corresponding imaging  
unit.  
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Troubleshooting  
Symptom  
Cause  
Solution  
Copy colors are the wrong color  
The color balance is not adjusted Adjust the color balance.  
properly.  
1. At the printer control panel,  
press the Machine Status  
button.  
2. Touch Tools>Service Settings.  
3. Touch Feature  
Defaults>Image  
Quality>Color Balance.  
4. Select a color, then adjust the  
highlights, midtones, and  
shadows.  
5. Touch Save.  
6. Touch Save Defaults.  
7. To return to the Services Home  
menu, press the Services  
Home button.  
Stray black dots, white areas, or  
dropouts  
The paper is outside the  
recommended specification  
range.  
Replace the paper with a  
recommended size and type, and  
confirm that your control panel and  
print driver settings are correct. For  
details, see Supported Paper on page  
52.  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. For  
details, see Consumables on page 185.  
There is debris on the transfer  
roller.  
Wipe the transfer roller with a clean,  
lint-free cloth moistened with water.  
Note: Do not touch the transfer roller  
or the exposed end of the transfer belt.  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. For  
details, see Consumables on page 185.  
•
•
Vertical black or color streaks  
or multiple colored streaks or  
lines  
Streaks in one color only  
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Troubleshooting  
Symptom  
Cause  
Solution  
The imaging unit is defective.  
If the defect occurs in one color only,  
replace the corresponding imaging  
unit.  
Debris in the printer is dragging  
against the toner before the  
toner is fused.  
Remove any paper or debris from the  
paper path.  
Streaks in multiple colors  
Offset image  
There is debris in the transfer belt Inspect and clean or replace the  
unit.  
transfer belt unit.  
Image is printed a second time.  
•
Verify that the paper you are using  
is the correct type for the printer  
and is loaded properly. For details,  
see Supported Paper on page 52.  
•
Verify that the paper loaded in the  
tray matches the paper type  
selected at the control panel and in  
the print driver.  
To verify paper type at the control  
panel, press Machine Status, then  
touch Machine Information>Paper  
Tray Status.  
Note: If the problem continues, select  
the next lighter paper type.  
•
•
For uncoated paper, the papers  
from lightest to heaviest are Plain,  
Lightweight Cardstock, and  
Cardstock.  
For coated paper, the papers from  
lighter to heavier are Lightweight  
Glossy Cardstock and Glossy  
Cardstock.  
Colors align incorrectly  
Color has shifted outside the  
designated area.  
To initiate the color registration cycle,  
open and close the rear door.  
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Troubleshooting  
Symptom  
Cause  
Solution  
White lines or streaks running  
through one color only  
Something is blocking the lens for Clean the lens for the affected color.  
the affected color.  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. For  
details, see Consumables on page 185.  
The toner was stored in a high  
temperature area.  
Replace the toner cartridge.  
White line or lines running  
through all colors  
Paper or debris is dragging  
against the bottom of the  
transfer belt unit.  
•
Remove any paper or debris from  
the paper path.  
Replace the transfer belt unit.  
For assistance, go to the Xerox®  
Support website at  
•
•
www.xerox.com/office/WC6655sup  
port.  
Slanted printing  
The paper guides are not set  
correctly.  
Reset the paper tray guides. For details,  
see Loading Paper on page 56.  
Incomplete fusing  
Toner appears to be missing from  
the print or is easy to rub off.  
•
•
Verify that the paper you are using  
is the correct type for the printer  
and is loaded properly.  
Verify that the paper loaded in the  
tray matches the paper type  
selected at the control panel and in  
the print driver.  
•
Set the paper type to one type  
heavier.  
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Troubleshooting  
Symptom  
Cause  
Solution  
To verify paper type at the control  
panel, press Machine Status, then  
touch Machine Information>Paper  
Tray Status. For more information  
about paper weights, see the Offset  
image section of this table.  
Partial blanks, creased paper, or  
blotted printing  
The paper is damp.  
Replace the paper.  
The paper is outside the  
recommended specification  
range.  
Replace the paper with a  
recommended size and type, and  
confirm that your control panel and  
print driver settings are correct. For  
details, see Supported Paper on page  
52.  
Condensation inside the printer  
causes partial blanks or creased  
paper.  
Turn on the printer and leave it on for  
at least one hour remove the  
condensation. For assistance, go to the  
Xerox® Support website at  
www.xerox.com/office/WC6655suppor  
t.  
The toner cartridges are not  
Xerox® toner cartridges.  
Replace the toner cartridges with  
genuine Xerox® toner cartridges. For  
details, see Consumables on page 185.  
The paper is impeded in the  
paper path.  
•
•
•
Remove any paper or debris from  
the paper path.  
Ensure that the paper trays are  
closed.  
Ensure that the rear cover is closed  
and locked.  
Copy and Scan Problems  
If the copy or scan quality is poor, refer to the following table.  
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Troubleshooting  
Symptoms  
Solutions  
Lines or streaks present in copies only made  
from the document feeder.  
There is debris on the document glass. When scanning, the paper  
from the document feeder passes over the debris creating lines or  
streaks. Clean all glass surfaces with a lint-free cloth.  
Spots present in copies taken from the  
document glass.  
There is debris on the document glass. When scanning, the debris  
creates a spot on the image. Clean all glass surfaces with a lint-free  
cloth.  
The reverse side of the original is showing on Turn on Background Suppression.  
the copy or scan.  
Image is too light or too dark.  
•
Copy: To lighten, darken, or adjust contrast, use the Image  
Quality settings.  
•
Scan: To lighten, darken, or adjust contrast, use the Advanced  
Settings Tab.  
If the problem persists, for online support information, go to www.xerox.com/office/WC6655support.  
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Troubleshooting  
Fax Problems  
This section includes:  
•
•
•
Problems Sending Faxes..............................................................................................................................................219  
Problems Receiving Faxes...........................................................................................................................................220  
Selecting the Starting Rate ........................................................................................................................................220  
Note: If you cannot send and receive faxes, make sure that you are connected to an approved  
analog telephone line. The fax cannot send or receive when connected to a digital phone line.  
If you cannot send or receive faxes correctly, refer to the following tables.  
Problems Sending Faxes  
Symptoms  
Causes  
Solutions  
The document is not scanned  
using the document feeder.  
The document is too thick, too thin, or Use the document glass to send the  
too small.  
fax.  
The document is scanned at an The document feeder guides are not  
angle.  
Adjust the document feeder guides to  
adjusted to the width of the document. fit the width of the document.  
The fax received by the recipient The document is incorrectly positioned. Position the document correctly.  
is blurry.  
The document glass is dirty.  
Clean the document glass.  
The text in the document is too light.  
Adjust the resolution. Adjust the  
contrast.  
There is a problem with the telephone Verify that the telephone line is  
connection.  
working, then send the fax again.  
There is a problem with the fax  
machine of the caller.  
Make a copy to verify that your printer  
is operating correctly. If the copy was  
printed correctly, have the recipient  
verify the condition of their fax  
machine.  
The fax received by the recipient The document was loaded incorrectly.  
is blank.  
•
Document feeder: Place the original  
document face up.  
•
Document glass: Place the original  
document face down.  
Fax was not transmitted.  
The fax number is wrong.  
Verify the fax number.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the recipient.  
Contact the recipient.  
The fax is not installed or is not  
enabled.  
Verify that the fax is installed and  
enabled.  
Server Fax is enabled.  
Make sure that Server Fax is disabled.  
If the problem persists, for online support information, go to www.xerox.com/office/WC6655support.  
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Troubleshooting  
Problems Receiving Faxes  
Symptoms  
Causes  
Solutions  
The received fax is blank.  
There is a problem with the telephone Verify that the printer can make clean  
connection or with the fax machine of copies. If it can, have the caller send  
the caller.  
the fax again.  
The sender loaded the pages  
incorrectly.  
Contact the sender.  
The printer answers the call, but Not enough memory.  
does not accept incoming data.  
If the job contains several graphics, the  
printer could not have enough memory.  
The printer does not answer when  
memory is low. Delete stored  
documents and jobs then wait for the  
existing job to complete. This increases  
available memory.  
The received fax size is reduced. The paper supply in the printer does  
not match the document size sent.  
Confirm the original size of the  
documents. Documents could be  
reduced based on the available paper  
supply in the printer.  
Faxes cannot be received  
automatically.  
The printer is set to receive faxes  
manually.  
Set the printer to automatic reception.  
The memory is full.  
Load paper if it is empty, and then  
print the faxes stored in the memory.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the sender.  
Make a copy to verify that your printer  
is operating correctly. If the copy prints  
correctly, have the recipient verify their  
fax machine is operating correctly.  
If the problem persists, for online support information, go to www.xerox.com/office/WC6655support.  
Selecting the Starting Rate  
Select the highest starting rate unless the destination for the fax you are sending has special  
requirements.  
To select the transmission speed for a fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Starting Rate.  
3. Touch an option.  
4. Touch OK.  
Note: Some telephone networks can require you to set the fax starting rate to Forced (4800 bps).  
The slower data rate ensures a more reliable transmission of data.  
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Troubleshooting  
Getting Help  
This section includes:  
•
•
•
•
Control Panel Messages ..............................................................................................................................................221  
Using the Integrated Troubleshooting Tools......................................................................................................222  
Online Support Assistant.............................................................................................................................................223  
More Information..........................................................................................................................................................223  
Your printer comes with utilities and resources to help you troubleshoot printing problems.  
Control Panel Messages  
The printer control panel provides information and troubleshooting help. When a fault or warning  
condition occurs, the control panel displays a message informing you of the problem. For many status  
and warning messages, the control panel Information provides additional information.  
Control Panel Help  
When a fault occurs that stops the printing operation, such as a paper jam, a message appears on the  
screen. A graphical illustration appears to indicate the location of the fault with a brief explanation of  
the action to take to clear the fault. The illustration changes to indicate multiple locations and actions to  
take.  
Viewing Warning Messages on the Control Panel  
When a warning condition occurs, a message appears on the control panel to inform you of the problem.  
Warning messages inform you about printer conditions, such as low supplies or open doors, that require  
your attention. If more than one warning condition occurs, only one is displayed on the control panel.  
Viewing Current Faults on the Control Panel  
When a fault condition occurs, a message appears on the control panel to inform you of the problem.  
Fault messages warn you about printer conditions that prevent the printer from printing or degrade  
printing performance. If more than one fault occurs, only one is displayed on the control panel.  
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Troubleshooting  
Viewing Job Status on the Control Panel  
To view current or saved jobs on the control panel:  
1. At the control panel, press the Job Status button.  
2. To view a list of active jobs, touch Active Jobs.  
3. To view a list of completed jobs, touch Completed Jobs.  
4. To view a list of secure prints, touch Secure Print Jobs.  
5. To view a list of secure faxes received, touch Secure Fax Receive.  
Using the Integrated Troubleshooting Tools  
Your printer has a printable set of reports. Two of them, the Demo Page and the Error History report, can  
help with troubleshooting certain problems. The Demo Page prints an image using many colors to show  
the current ability of the printer to print. The Error History report prints information on the most recent  
printer errors.  
Starting a Customer Self-Help Session  
If your printer displays an error message that you cannot clear, you can connect the printer remotely to  
a Xerox troubleshooting server. The troubleshooting server analyzes diagnostic information from your  
printer and provides you with helpful solutions.  
To start a remote troubleshooting session:  
1. In your open application, select File>Print>Printer Properties.  
2. Click More Status.  
3. In the Customer Self-Help window, click Troubleshooting.  
4. Follow the directions provided.  
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Troubleshooting  
Printing Reports  
1. At the printer control panel, press the Machine Status button.  
2. Touch Information Pages.  
3. Use the arrows to navigate, then select a report.  
4. Touch Print.  
Online Support Assistant  
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to  
solve your printer problems. You can find solutions for print-quality problems, paper jams, software  
installation issues, and more.  
To access the Online Support Assistant, go to www.xerox.com/office/WC6655support.  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
www.xerox.com/office/WC6655docs  
Recommended Media List  
United States: www.xerox.com/paper  
European Union: www.xerox.com/europaper  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
www.xerox.com/office/WC6655support  
Information Pages  
Print from the control panel, or from CentreWare  
Internet Services, click Status>Information Pages.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
www.xerox.com/office/WC6655supplies  
www.xerox.com/office/businessresourcecenter  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
www.xerox.com/office/worldcontacts  
www.xerox.com/office/register  
www.direct.xerox.com/  
Printer registration  
Xerox® Direct online store  
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Specifications  
A
This appendix includes:  
•
•
•
•
•
Printer Configurations and Options........................................................................................................................226  
Physical Specifications.................................................................................................................................................228  
Environmental Specifications....................................................................................................................................231  
Electrical Specifications...............................................................................................................................................232  
Performance Specifications .......................................................................................................................................233  
Xerox® WorkCentre® 6655 Color Multifunction Printer 225  
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Specifications  
Printer Configurations and Options  
Available Configuration  
Network printer with copy, automatic 2-sided printing, scan, and fax functions, and USB or network  
connectivity.  
Standard Features  
The printer provides the following features:  
Print speed  
Standard mode: Up to 36 ppm for Letter and 35 ppm for A4  
Standard mode: Up to 24 ppm for Letter and 23 ppm for A4.  
Copy, scan, print, and fax  
2-Sided print speed  
Functions  
Note: Not all options listed are supported on all printers. Some options  
apply only to a specific printer model, configuration, operating system,  
or driver type.  
Standard memory  
Print resolution  
•
•
4 GB Device Memory  
Internal 160 GB hard drive  
•
•
Standard print-quality mode: 600 x 600 dpi  
High-Resolution print-quality mode: 2400 x 600 dpi  
2-Sided Printing  
Maximum print size  
Paper capacity  
Up to 163 g/m² from any tray  
Legal (216 x 356 mm, 8.5 x 14 in.)  
•
•
•
Bypass Tray: 150 sheets  
Tray 1: 550 sheets  
Optional 550-Sheet Feeder  
Copy speed  
•
•
1-sided copy: 36 cpm  
2-sided copy: 24 cpm  
Copy resolution  
600 x 600 dpi  
Maximum copy size  
Document feeder  
Document feeder capacity  
Scan resolution  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Duplex Automatic Document Feeder  
60 sheets  
•
•
•
Optical: 600 x 600 dpi  
TWAIN: Up to 9600 dpi interpolated  
WIA: Up to 600 dpi  
Maximum scan size  
•
•
Document Glass: 215.9 x 355.6 mm (8.5 x 14 in.)  
Duplex Automatic Document Feeder: 215.9 x 355.6 mm (8.5 x 14 in.)  
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Specifications  
Supported scanning  
•
•
•
•
•
•
Scan to SMB  
Scan to FTP  
Scan to Email  
Scan to USB  
Scan to Computer (USB)  
WSD Scan  
File formats  
•
•
•
JPEG  
TIFF  
PDF  
Control panel  
Connectivity  
7.0-inch LCD touch screen and keypad navigation  
•
•
•
Universal Serial Bus (USB 2.0)  
USB Flash drive  
Ethernet 10/100/1000Base-T  
Remote access  
CentreWare Internet Services  
Options and Upgrades  
•
•
Wireless network adapter  
550-Sheet Feeder  
Note: You can install a maximum of one optional tray on this printer.  
Printer Stand  
•
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Specifications  
Physical Specifications  
Weights and Dimensions  
Standard Configuration  
Standard Configuration with Optional  
550-Sheet Feeder  
Width  
Depth  
Height  
Weight  
53.8 cm (21.2 in.)  
55.3 cm (21.8 in.)  
62.5 cm (24.6 in.)  
37.6 kg (82.9 lb.)  
53.8 cm (21.2 in.)  
55.3 cm (21.8 in.)  
76.3 cm (30.0 in.)  
43.9 kg (96.8 lb.)  
Standard Configuration Physical Specifications  
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Specifications  
Physical Specifications with Optional 550-Sheet Feeder  
Clearance Requirements  
Xerox® WorkCentre® 6655 Color Multifunction Printer 229  
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Specifications  
Clearance Requirements with Optional 550-Sheet Feeder  
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Specifications  
Environmental Specifications  
Temperature  
•
•
Operating temperature: 5–32°C (41–90°F)  
Optimum temperature: 15–28°C (59–82°F)  
Relative Humidity  
•
•
Minimum–Maximum Humidity Range: 10–85%  
Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F)  
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects  
can occur due to condensation.  
Elevation  
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).  
Xerox® WorkCentre® 6655 Color Multifunction Printer 231  
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Specifications  
Electrical Specifications  
Power Supply Voltage and Frequency  
Power Supply Voltage  
Power Supply Frequency  
100–127 VAC +/-10%, (90–140 VAC)  
50 Hz +/- 3 Hz  
60 Hz +/- 3 Hz  
220–240 VAC +/-10%, (198–264 VAC)  
50 Hz +/- 3 Hz  
60 Hz +/- 3 Hz  
Power Consumption  
•
•
•
Power Saver Mode (Sleep): 2.7 W  
Ready, with fuser on: 71 W  
Continuous printing: 565 W  
This printer does not consume electric power when the main power switch is turned off even if the  
printer is connected to an AC outlet.  
ENERGY STAR Qualified Product  
The Xerox® WorkCentre® 6655 Color Multifunction Printer is ENERGY STAR® qualified  
under the ENERGY STAR Program Requirements for Imaging Equipment.  
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.  
The ENERGY STAR Imaging Equipment Program is a team effort between United  
States, European Union, and Japanese governments and the office equipment industry  
to promote energy-efficient copiers, printers, fax, multifunction printers, personal  
computers, and monitors. Reducing product energy consumption helps combat smog,  
acid rain, and long-term changes to the climate by decreasing the emissions that result  
from generating electricity.  
Xerox® ENERGY STAR equipment is preset at the factory to switch to Power Saver modes after 2 minutes  
from the last copy or print.  
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Specifications  
Performance Specifications  
Power on: Approximately 4 minutes.  
Print Speed  
Maximum print speeds for 1-sided continuous printing on Plain media are 36 ppm for Letter (8.5 x 11 in.)  
and 35 ppm for A4 (210 x 297 mm). Print speed slows with larger and heavier media.  
Note: Print speeds are the same for Standard print-quality mode and High-Resolution print-quality  
mode.  
Several factors affect print speed:  
•
•
Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels.  
2-sided printing: The maximum print speeds for 2-sided continuous printing are 24 ppm for Letter  
(8.5 x 11 in.) and 23 ppm for A4 (210 x 297 mm).  
•
Paper size. Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. Larger  
sizes reduce print speeds.  
Xerox® WorkCentre® 6655 Color Multifunction Printer 233  
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Regulatory Information  
B
This appendix includes:  
•
•
•
•
Basic Regulations...........................................................................................................................................................236  
Copy Regulations...........................................................................................................................................................241  
Fax Regulations ..............................................................................................................................................................244  
Material Safety Data Sheets .....................................................................................................................................248  
Xerox® WorkCentre® 6655 Color Multifunction Printer 235  
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Regulatory Information  
Basic Regulations  
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are  
designed to mitigate interference caused or received by this printer in a typical office environment.  
United States FCC Regulations  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance  
with these instructions, it may cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference in which case the user will be  
required to correct the interference at his/her own expense.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
•
•
•
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
•
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not approved by Xerox can void the authority of the user to  
operate this equipment.  
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.  
Canada  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
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Regulatory Information  
European Union  
The CE mark applied to this product symbolizes a declaration of conformity by Xerox with  
the following applicable Directives of the European Union as of the dates indicated:  
•
•
•
December 12, 2006: Low Voltage Directive 2006/95/EC  
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC  
March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC  
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for  
the environment.  
To ensure compliance with European Union regulations, use shielded interface cables.  
A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox.  
European Union Lot 4 Imaging Equipment Agreement Environmental  
Information  
Environmental Information Providing Environmental Solutions and Reducing Cost  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
•
•
Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
Introduction  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
•
•
Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
Xerox® WorkCentre® 6655 Color Multifunction Printer 237  
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Regulatory Information  
Environmental Benefits of Duplex Printing  
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to  
print on both sides of the paper automatically, and therefore helps to reduce the use of valuable  
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that  
on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the  
duplex function has been auto enabled, during the setup and driver installation. Some Xerox models  
below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of  
install. Continuing to use the duplex function will reduce the environmental impact of your work.  
However, should you require simplex/1-sided printing, you may change the print settings in the print  
driver.  
Paper Types  
This product can be used to print on both recycled and virgin paper, approved to an environmental  
stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper  
(60 g/m²), which contains less raw material and thus save resources per print, may be used in certain  
applications. We encourage you to check if this is suitable for your printing needs.  
ENERGY STAR  
The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy  
efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and  
models qualified to ENERGY STAR can be found at the following website:  
www.energystar.gov/index.cfm?fuseaction=find_a_product.showProductGroup&pgw_code=IEQ  
Power Consumption and Activation Time  
The amount of electricity a product consumes depends on the way the device is used. This product is  
designed and configured to enable you to reduce your electricity costs. After the last print, the device  
switches to Ready mode. In this mode, the device can print again immediately. If the product is not used  
for a period of time, the device switches to a Power Saver mode. In these modes, to enable reduced  
product power consumption, only essential functions remain active.  
The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes in  
Ready mode. This delay is the result of the system waking up from Power Saver mode and is typical of  
most imaging products on the market.  
You can set a longer activation time or completely deactivate the Power Saver mode. This device can  
take longer to switch to a lower energy level.  
To learn more about Xerox participation in sustainability initiatives, go to:  
www.xerox.com/about-xerox/environment/enus.html.  
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Regulatory Information  
Environmental Choice Certified to Office Machines CCD-035  
This product is certified to Environmental Choice standard for office machines, meeting  
all requirements for reduced environmental impact. As part of achieving certification,  
Xerox Corporation has proven this product meets the Environmental Choice criteria for  
energy efficiency. Certified copier, printer, multifunctional device, and fax products  
must also meet criteria such as reduced chemical emissions and demonstrate  
compatibility with recycled supplies. Environmental Choice was established in 1988 to  
help consumers find products and services with reduced environmental impacts.  
Environmental Choice is a voluntary, multi-attribute, and lifecycle-based environmental  
certification. This certification indicates that a product has undergone rigorous  
scientific testing, exhaustive auditing, or both, to prove its compliance with stringent,  
third-party, environmental performance standards.  
Germany  
Germany - Blue Angel  
RAL, the German Institute for Quality Assurance and Labeling, has awarded this device  
the Blue Angel Environmental Label. This label distinguishes it as a device that satisfies  
Blue Angel criteria for environmental acceptability in terms of device design,  
manufacture, and operation. For more information, go to: www.blauer-engel.de.  
Blendschutz  
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz  
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht  
im unmittelbaren Gesichtsfeld platziert werden.  
Lärmemission  
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder  
weniger gemäß EN ISO 7779.  
Importeur  
Xerox GmbH  
Hellersbergstraße 2-4  
41460 Neuss  
Deutschland  
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Regulatory Information  
Turkey RoHS Regulation  
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”  
“EEE yönetmeliğine uygundur.”  
Regulatory Information for 2.4 GHz Wireless Network Adapter  
This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the  
requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive  
99/5/EC.  
Operation of this device is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received, including interference that may  
cause undesired operation.  
Changes or modifications to this device not specifically approved by the Xerox Corporation may void the  
user's authority to operate this equipment.  
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Regulatory Information  
Copy Regulations  
United States  
Congress, by statute, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
1. Obligations or Securities of the United States Government, such as:  
−
−
−
−
−
−
−
−
−
−
−
−
−
−
Certificates of Indebtedness.  
National Bank Currency.  
Coupons from Bonds.  
Federal Reserve Bank Notes.  
Silver Certificates.  
Gold Certificates.  
United States Bonds.  
Treasury Notes.  
Federal Reserve Notes.  
Fractional Notes.  
Certificates of Deposit.  
Paper Money.  
Bonds and Obligations of certain agencies of the government, such as FHA and so on.  
Bonds. United States Savings Bonds may be photographed only for publicity purposes in  
connection with the campaign for the sale of such bonds.  
−
−
Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a  
canceled revenue stamp, this may be done provided the reproduction of the document is  
performed for lawful purposes.  
Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be  
photographed, provided the reproduction is in black and white and is less than 75% or more  
than 150% of the linear dimensions of the original.  
−
−
−
Postal Money Orders.  
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.  
Stamps and other representatives of value, of whatever denomination, which have been or  
may be issued under any Act of Congress.  
−
Adjusted Compensation Certificates for Veterans of the World Wars.  
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.  
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the  
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.  
Further information of these provisions may be obtained from the Copyright Office, Library of  
Congress, Washington, D.C. 20559. Ask for Circular R21.  
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4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be  
photographed.  
5. Passports. Foreign Passports may be photographed.  
6. Immigration papers.  
7. Draft Registration Cards.  
8. Selective Service Induction papers that bear any of the following Registrant’s information:  
−
−
−
−
−
−
Earnings or Income.  
Court Record.  
Physical or mental condition.  
Dependency Status.  
Previous military service.  
Exception: United States military discharge certificates may be photographed.  
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the  
various Federal Departments, such as FBI, Treasure, and so on (unless photograph is ordered by the  
head of such department or bureau).  
Reproducing the following is also prohibited in certain states:  
•
•
•
Automobile Licenses.  
Drivers’ Licenses.  
Automobile Certificates of Title.  
The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case  
of doubt, consult your attorney.  
For more information about these provisions contact the Copyright Office, Library of Congress,  
Washington, D.C. 20559. Ask for Circular R21.  
Canada  
Parliament, by stature, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
•
•
•
•
Current bank notes or current paper money  
Obligations or securities of a government or bank  
Exchequer bill paper or revenue paper  
The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of  
a court of law  
•
•
Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause  
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer  
for a province)  
Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a  
province, the government of a state other than Canada or a department, board, Commission, or  
agency established by the Government of Canada or of a province or of a government of a state  
other than Canada  
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•
•
•
Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of  
a province or by the government of a state other than Canada  
Documents, registers, or records kept by public officials charged with the duty of making or issuing  
certified copies thereof, where the copy falsely purports to be a certified copy thereof  
Copyrighted material or trademarks of any manner or kind without the consent of the copyright or  
trademark owner  
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is  
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.  
Other Countries  
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be  
imposed on those found guilty of making such reproductions.  
•
•
•
•
•
•
Currency notes  
Bank notes and checks  
Bank and government bonds and securities  
Passports and identification cards  
Copyright material or trademarks without the consent of the owner  
Postage stamps and other negotiable instruments  
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of  
doubt, contact your legal counsel.  
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Fax Regulations  
United States  
Fax Send Header Requirements  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or  
other electronic device, including a fax machine, to send any message unless such message clearly  
contains in a margin at the top or bottom of each transmitted page or on the first page of the  
transmission, the date and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending machine or such business,  
other entity, or individual. The telephone number provided may not be a 900 number or any other  
number for which charges exceed local or long-distance transmission charges.  
Data Coupler Information  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). On the cover of this equipment is a label that  
contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested,  
this number must be provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It connects to a compatible modular jack  
that is also compliant. See installation instructions for details.  
You can safely connect the printer to the following standard modular jack: USOC RJ-11C using the  
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation  
instructions for details.  
The Ringer Equivalence Number (REN) is used to determine the number of devices that can be  
connected to a telephone line. Excessive RENs on a telephone line could result in the devices not ringing  
in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices that can be connected to a line, as determined by the RENs,  
contact the local Telephone Company. For products approved after July 23, 2001, the REN is part of the  
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN  
without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately  
shown on the label.  
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To order the correct service from the local Telephone Company, you could also have to quote the codes  
in the following list:  
•
•
Facility Interface Code (FIC) = 02LS2  
Service Order Code (SOC) = 9.0Y  
CAUTION: Ask your local Telephone Company for the modular jack type installed on your line.  
Connecting this machine to an unauthorized jack can damage telephone company equipment. You,  
not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
If this Xerox® equipment causes harm to the telephone network, the Telephone Company could  
temporarily discontinue service to the telephone line to which it is connected. If advance notice is not  
practical, the Telephone Company notifies you of the disconnection as soon as possible. If the  
Telephone Company interrupts your service, they can advise you of your right to file a complaint with  
the FCC if you believe that it is necessary.  
The Telephone Company could change its facilities, equipment, operations, or procedures which could  
affect the operation of the equipment. If the Telephone Company changes something that affects the  
operation of the equipment, they should notify you in order for you to make necessary modifications to  
maintain uninterrupted service.  
If you experience trouble with this Xerox® equipment, please contact the appropriate service center for  
repair or warranty information. Contact information is contained in the Machine Status menu on the  
printer and in the back of the Troubleshooting section of the User Guide. If the equipment is causing  
harm to the telephone network, the Telephone Company may request you to disconnect the equipment  
until the problem is resolved.  
Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make  
repairs to the printer. This applies at any time during or after the service warranty period. If  
unauthorized repair is performed, the remainder of the warranty period is null and void.  
This equipment must not be used on party lines. Connection to party line service is subject to state  
tariffs. Contact the state public utility commission, public service commission, or corporation commission  
for information.  
Your office could have specially wired alarm equipment connected to the telephone line. Make sure that  
the installation of this Xerox® equipment does not disable your alarm equipment.  
If you have questions about what could disable alarm equipment, consult your Telephone Company or a  
qualified installer.  
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Regulatory Information  
Canada  
This product meets the applicable Industry Canada technical specifications.  
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or  
alterations made by the user to this device, or device malfunctions, could cause the telecommunications  
company to request you to disconnect the equipment.  
For user protection, make sure that the printer is properly grounded. The electrical ground connections of  
the power utility, telephone lines, and internal metallic water pipe systems, if present, must be connected  
together. This precaution could be vital in rural areas.  
WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric  
inspection authority, or electrician, to make the ground connection.  
The REN assigned to each terminal device provides an indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The termination on an interface could consist of any  
combination of devices. The only limitation to the number of devices is the requirement that the sum of  
the RENs of the devices does not exceed 5. For the Canadian REN value, please see the label on the  
equipment.  
European Union  
Radio Equipment and Telecommunications Terminal Equipment Directive  
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European  
single terminal connection to the public switched telephone network (PSTN). However, due to differences  
between the individual PSTNs provided in different countries, the approval does not give an  
unconditional assurance of successful operation on every PSTN network terminal point.  
In the event of a problem you should contact your authorized local dealer.  
This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal  
equipment for use on analog-switched telephone networks in the European Economic Area. This product  
provides a user-adjustable setting of the country code. The country code should be set prior to  
connecting this product to the network. Refer to the customer documentation for the procedure for  
setting the country code.  
Note: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, we  
recommend that you set it to use DTMF signaling for more reliable and faster call setup.  
Modification of this product, connection to external control software, or connection to an external  
control apparatus not authorized by Xerox® will invalidate its certification.  
South Africa  
This modem must be used in conjunction with an approved surge protection device.  
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New Zealand  
1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It indicates  
no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not  
imply that any Telepermitted product is compatible with all Telecom network services. Above all, it  
provides no assurance that any item will work correctly in all respects with another item of  
Telepermitted equipment of a different make or model.  
The equipment may not be capable of correct operation at the higher data speeds designated.  
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to  
some PSTN implementations. Telecom will accept no responsibility for difficulties that arise in such  
circumstances.  
2. Immediately disconnect this equipment should it become physically damaged, then arrange for its  
disposal or repair.  
3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom  
customers.  
4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is  
no guarantee that Telecom lines will always continue to support pulse dialing.  
5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may  
give rise to 'bell tinkle' or noise and cause a false answer condition. If you encounter such problems,  
do not contact the Telecom Faults Service.  
6. DTMF tones dialing is the preferred method because it is faster than pulse (decadic) dialing and is  
readily available on almost all New Zealand telephone exchanges.  
WARNING: No '111' or other calls can be made from this device during a mains power failure.  
7. This equipment may not provide for the effective hand-over of a call to another device connected  
to the same line.  
8. Some parameters required for compliance with Telecom Telepermit requirements are dependent on  
the equipment (computer) associated with this device. The associated equipment shall be set to  
operate within the following limits for compliance with Telecom Specifications:  
For repeat calls to the same number:  
−
There shall be no more than 10 call attempts to the same number within any 30 minute period  
for any single manual call initiation, and  
−
The equipment shall go on-hook for a period of not less than 30 seconds between the end of  
one attempt and the beginning of the next attempt.  
For automatic calls to different numbers:  
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that  
there is no less than five seconds between the end of one call attempt and the beginning of  
another.  
9. For correct operation, total of the RNs of all devices connected to a single line at any time should  
not exceed five.  
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Material Safety Data Sheets  
For Material Safety Data information regarding your printer, go to:  
•
•
North America: www.xerox.com/msds  
European Union: www.xerox.com/environment_europe  
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.  
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C
This appendix includes:  
•
•
•
•
All Countries.....................................................................................................................................................................250  
North America.................................................................................................................................................................251  
European Union..............................................................................................................................................................252  
Other Countries...............................................................................................................................................................254  
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All Countries  
If you are managing the disposal of your Xerox product, please note that the printer may contain lead,  
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental  
considerations. The presence of these materials is fully consistent with global regulations applicable at  
the time that the product was placed on the market. For recycling and disposal information, contact your  
local authorities. Perchlorate Material: This product may contain one or more Perchlorate-containing  
devices, such as batteries. Special handling may apply, please see  
www.dtsc.ca.gov/hazardouswaste/perchlorate.  
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North America  
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative  
(1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information  
about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal  
information, contact your local authorities.  
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European Union  
Some equipment may be used in both a domestic/household and a professional/business application.  
Domestic/Household Environment  
Application of this symbol on your equipment is confirmation that you  
should not dispose of the equipment in the normal household waste  
stream.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be segregated from household waste.  
Private households within EU member states may return used electrical and electronic equipment to  
designated collection facilities free of charge. Please contact your local disposal authority for  
information.  
In some member states, when you purchase new equipment, your local retailer may be required to take  
back your old equipment free of charge. Please ask your retailer for information.  
Professional/Business Environment  
Application of this symbol on your equipment is confirmation that you  
must dispose of this equipment in compliance with agreed national  
procedures.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be managed within agreed procedures.  
Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back  
information.  
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Collection and Disposal of Equipment and Batteries  
These symbols on the products and/or accompanying documents  
mean that used electrical and electronic products and batteries should  
not be mixed with general household waste.  
For proper treatment, recovery, and recycling of old products and used  
batteries, please take them to applicable collection points, in  
accordance with your national legislation and the Directive  
2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries correctly, you will help to  
save valuable resources and prevent any potential negative effects on  
human health and the environment which could otherwise arise from  
inappropriate waste handling.  
For more information about collection and recycling of old products  
and batteries, please contact your local municipality, your waste  
disposal service or the point of sale where you purchased the items.  
Penalties may be applicable for incorrect disposal of this waste, in  
accordance with national legislation.  
Business Users in the European Union  
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for  
further information.  
Disposal Outside of the European Union  
These symbols are only valid in the European Union. If you wish to discard these items, please contact  
your local authorities or dealer and ask for the correct method of disposal.  
Battery Symbol Note  
This wheeled bin symbol may be used in combination with a chemical  
symbol. This establishes compliance with the requirements set out by  
the Directive.  
Hg  
Battery Removal  
Batteries should only be replaced by a MANUFACTURER-approved service facility.  
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Other Countries  
Please contact your local waste management authority to request disposal guidance.  
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