Xerox Printer WorkCentre 3655 S User Manual
Xerox® WorkCentre® 3655  
Multifunction Printer  
Xerox® ConnectKey® 1.5 Technology  
User Guide  
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Contents  
1
Safety  
11  
Electrical Safety................................................................................................................................................................. 12  
General Guidelines................................................................................................................................................... 12  
Power Cord .................................................................................................................................................................. 13  
Emergency Turn Off ................................................................................................................................................ 13  
Laser Safety ................................................................................................................................................................ 13  
Operational Safety........................................................................................................................................................... 14  
Operational Guidelines........................................................................................................................................... 14  
Ozone Release............................................................................................................................................................ 14  
Printer Location ......................................................................................................................................................... 14  
Printer Supplies.......................................................................................................................................................... 15  
Maintenance Safety........................................................................................................................................................ 16  
Printer Symbols.................................................................................................................................................................. 17  
Environmental, Health, and Safety Contact Information............................................................................... 18  
2
Features  
19  
Parts of the Printer ........................................................................................................................................................... 20  
Front View.................................................................................................................................................................... 20  
Rear View ..................................................................................................................................................................... 21  
Internal Parts.............................................................................................................................................................. 22  
Control Panel.............................................................................................................................................................. 23  
Power Saver Mode............................................................................................................................................................ 25  
Setting the Power Saver Timer ........................................................................................................................... 25  
Exiting Power Saver Mode .................................................................................................................................... 25  
Information Pages ........................................................................................................................................................... 26  
Printing the Configuration Report..................................................................................................................... 26  
Administrative Features................................................................................................................................................. 27  
CentreWare Internet Services ............................................................................................................................. 27  
Finding the IP Address of the Printer............................................................................................................... 28  
More Information............................................................................................................................................................. 29  
3
Installation and Setup  
31  
Installation and Setup Overview................................................................................................................................ 32  
Selecting a Location for the Printer .......................................................................................................................... 33  
Connecting the Printer.................................................................................................................................................... 34  
Selecting a Connection Method......................................................................................................................... 34  
Physically Connecting the Printer to the Network...................................................................................... 35  
Connecting to a Computer Using USB............................................................................................................ 36  
Connecting to a Telephone Line ........................................................................................................................ 36  
Turning the Printer On and Off........................................................................................................................... 36  
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Contents  
Configuring Network Settings..................................................................................................................................... 38  
About TCP/IP and IP Addresses ......................................................................................................................... 38  
Enabling the Printer for Scanning.............................................................................................................................. 39  
Installing the Software................................................................................................................................................... 40  
Operating System Requirements....................................................................................................................... 40  
Installing the Print Drivers for a Windows Network Printer.................................................................... 40  
Installing the Print Drivers for a Windows USB Printer ............................................................................ 41  
Installing Print Drivers for Macintosh OS X Version 10.7 and Later ................................................... 42  
Installing Scan Drivers for Macintosh.............................................................................................................. 43  
Installing Drivers and Utilities for UNIX and Linux.................................................................................... 43  
Other Drivers............................................................................................................................................................... 44  
Installing the Printer as a Web Service on Devices ............................................................................................ 45  
4
Paper and Media  
47  
Supported Paper ............................................................................................................................................................... 48  
Recommended Media ............................................................................................................................................ 48  
Ordering Paper........................................................................................................................................................... 48  
General Paper Loading Guidelines .................................................................................................................... 48  
Paper That Can Damage Your Printer............................................................................................................. 49  
Paper Storage Guidelines...................................................................................................................................... 49  
Supported Paper Types and Weights............................................................................................................... 50  
Supported Standard Paper Sizes........................................................................................................................ 50  
Supported Paper Types and Weights for Automatic 2-Sided Printing .............................................. 51  
Supported Standard Paper Sizes for Automatic 2-Sided Printing........................................................ 51  
Supported Custom Paper Sizes........................................................................................................................... 51  
Loading Paper .................................................................................................................................................................... 52  
Loading Paper in the Bypass Tray..................................................................................................................... 52  
Loading Small Paper Sizes in the Bypass Tray ............................................................................................. 54  
Configuring Trays 1–4 for the Paper Length ................................................................................................ 57  
Loading Paper in Trays 1–4.................................................................................................................................. 58  
Configuring Tray Behavior.................................................................................................................................... 60  
Printing on Special Paper............................................................................................................................................... 62  
Envelopes ..................................................................................................................................................................... 62  
Labels............................................................................................................................................................................. 65  
5
Printing  
67  
Printing Overview.............................................................................................................................................................. 68  
Selecting Printing Options............................................................................................................................................. 69  
Print Driver Help ........................................................................................................................................................ 69  
Windows Printing Options .................................................................................................................................... 70  
Macintosh Printing Options.................................................................................................................................. 71  
Linux Printing Options ............................................................................................................................................ 72  
Managing Jobs................................................................................................................................................................... 73  
Managing Jobs at the Control Panel................................................................................................................ 73  
Managing Secure and Held Print Jobs............................................................................................................. 74  
Managing Jobs in CentreWare Internet Services ....................................................................................... 75  
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Contents  
Printing Features............................................................................................................................................................... 76  
Printing on Both Sides of the Paper.................................................................................................................. 76  
Selecting Paper Options for Printing ................................................................................................................ 77  
Printing Multiple Pages to a Single Sheet...................................................................................................... 77  
Printing Booklets ....................................................................................................................................................... 78  
Print Quality ................................................................................................................................................................ 78  
Lightness....................................................................................................................................................................... 78  
Contrast ........................................................................................................................................................................ 79  
Printing Cover Pages ............................................................................................................................................... 79  
Printing Insert Pages............................................................................................................................................... 79  
Printing Exception Pages....................................................................................................................................... 80  
Scaling........................................................................................................................................................................... 80  
Printing Watermarks ............................................................................................................................................... 81  
Printing Mirror Images ........................................................................................................................................... 82  
Creating and Saving Custom Sizes.................................................................................................................... 82  
Selecting Job Completion Notification for Windows ................................................................................ 83  
Printing Special Job Types ............................................................................................................................................ 84  
Secure Print ................................................................................................................................................................. 84  
Sample Set................................................................................................................................................................... 85  
Delay Print ................................................................................................................................................................... 86  
Saved Job..................................................................................................................................................................... 86  
Held Print Jobs ................................................................................................................................................................... 89  
Releasing Held Print Jobs ...................................................................................................................................... 89  
Print From............................................................................................................................................................................. 90  
Printing from a USB Flash Drive......................................................................................................................... 90  
Printing from Saved Jobs....................................................................................................................................... 90  
Printing from a Mailbox......................................................................................................................................... 91  
Printing from CentreWare Internet Services................................................................................................. 92  
6
Copying  
93  
Basic Copying..................................................................................................................................................................... 94  
Document Glass ........................................................................................................................................................ 94  
Document Glass Guidelines.................................................................................................................................. 95  
Document Feeder..................................................................................................................................................... 95  
Duplex Automatic Document Feeder Guidelines........................................................................................ 95  
Copying an ID Card................................................................................................................................................. 96  
Adjusting Copying Options........................................................................................................................................... 97  
Basic Settings ............................................................................................................................................................. 98  
Image-Quality Settings.......................................................................................................................................... 99  
Output Adjustments..............................................................................................................................................100  
7
Scanning  
103  
Basic Scanning.................................................................................................................................................................104  
Document Glass ......................................................................................................................................................105  
Document Glass Guidelines................................................................................................................................105  
Document Feeder...................................................................................................................................................105  
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Contents  
Duplex Automatic Document Feeder Guidelines......................................................................................106  
Scanning to a USB Flash Drive..................................................................................................................................107  
Scanning to a Shared Folder on a Network Computer...................................................................................108  
Sharing a Folder on a Windows Computer..................................................................................................108  
Sharing a Folder Using Macintosh OS X Version 10.7 and Later .......................................................109  
Adding a Folder as an Address Book Entry Using CentreWare Internet Services.......................109  
Scanning to a Folder on a Network Computer...........................................................................................110  
Scanning to an Email Address...................................................................................................................................111  
Scanning to Web Services on Devices....................................................................................................................112  
Scanning Images into an Application on a USB Connected Computer..................................................113  
Scanning an Image into an Application.......................................................................................................113  
Scanning an Image Using Windows XP........................................................................................................113  
Scanning an Image Using Windows Vista or Windows 7 .....................................................................114  
Adjusting Scanning Settings......................................................................................................................................115  
Setting the Output Color.....................................................................................................................................115  
Setting the Scan Resolution...............................................................................................................................116  
Selecting 2-Sided Scanning................................................................................................................................116  
Setting the File Format ........................................................................................................................................116  
Making the Image Lighter or Darker..............................................................................................................116  
Adjusting the Sharpness......................................................................................................................................117  
Adjusting the Contrast .........................................................................................................................................117  
Automatically Suppressing Background Variation...................................................................................117  
Specifying the Original Size................................................................................................................................117  
Erasing Edges ...........................................................................................................................................................118  
8
Faxing  
119  
Configuring the Printer for Faxing...........................................................................................................................120  
Document Glass ......................................................................................................................................................120  
Document Glass Guidelines................................................................................................................................120  
Document Feeder...................................................................................................................................................121  
Duplex Automatic Document Feeder Guidelines......................................................................................121  
Basic Faxing ......................................................................................................................................................................122  
Sending an Embedded Fax.........................................................................................................................................123  
Selecting Fax Options ...................................................................................................................................................125  
Adjusting Brightness and Sharpness..............................................................................................................125  
Automatically Suppressing Background Variation...................................................................................126  
Adjusting the Contrast .........................................................................................................................................126  
Specifying the Size of the Original..................................................................................................................126  
Selecting Reducing or Splitting.........................................................................................................................127  
Setting Up Book Faxing .......................................................................................................................................127  
Printing a Confirmation Report ........................................................................................................................127  
Selecting the Starting Rate ................................................................................................................................128  
Sending a Delayed Fax ........................................................................................................................................128  
Sending Header Text.............................................................................................................................................128  
Sending a Fax to a Remote Mailbox ..............................................................................................................129  
Storing a Fax in a Local Mailbox......................................................................................................................129  
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Contents  
Printing Local Mailbox Documents .................................................................................................................129  
Deleting Local Mailbox Documents................................................................................................................130  
Storing a Fax for Local or Remote Polling....................................................................................................130  
Printing or Deleting Stored Faxes....................................................................................................................131  
Polling a Remote Fax ............................................................................................................................................131  
Building a Fax Job ..................................................................................................................................................132  
Sending a Server Fax.....................................................................................................................................................133  
Selecting Server Fax Options.............................................................................................................................134  
Sending an Internet Fax..............................................................................................................................................137  
Selecting Internet Fax Options.........................................................................................................................139  
Sending a LAN Fax.........................................................................................................................................................143  
Using the Address Book ...............................................................................................................................................144  
Adding an Individual Entry to the Device Address Book.......................................................................144  
Editing or Deleting Favorites in the Device Address Book ....................................................................145  
9
Maintenance  
147  
Cleaning the Printer.......................................................................................................................................................148  
General Precautions...............................................................................................................................................148  
Cleaning the Exterior.............................................................................................................................................149  
Cleaning the Scanner............................................................................................................................................149  
Cleaning the Interior.............................................................................................................................................151  
Ordering Supplies............................................................................................................................................................152  
Consumables ............................................................................................................................................................152  
Routine Maintenance Items..............................................................................................................................152  
When to Order Supplies .......................................................................................................................................153  
Viewing Printer Supply Status...........................................................................................................................153  
Toner Cartridges .....................................................................................................................................................154  
Recycling Supplies ..................................................................................................................................................155  
Managing the Printer....................................................................................................................................................156  
Adjusting the Altitude...........................................................................................................................................156  
Moving the Printer..................................................................................................................................................157  
10 Troubleshooting  
159  
General Troubleshooting.............................................................................................................................................160  
Printer Includes Power Switch and Power Button.....................................................................................160  
Restarting the Printer............................................................................................................................................160  
Printer Fails to Power On .....................................................................................................................................161  
Printer Resets or Turns Off Frequently...........................................................................................................161  
Document Prints From Wrong Tray................................................................................................................161  
Automatic 2-Sided Printing Problems............................................................................................................162  
Paper Tray Fails to Close .....................................................................................................................................162  
Printing Takes Too Long......................................................................................................................................162  
Printer Fails to Print ...............................................................................................................................................163  
Printer Makes Unusual Noises...........................................................................................................................163  
Condensation Has Formed Inside the Printer ............................................................................................164  
Paper Jams ........................................................................................................................................................................165  
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Contents  
Locating Paper Jams .............................................................................................................................................165  
Minimizing Paper Jams ........................................................................................................................................166  
Clearing Paper Jams..............................................................................................................................................167  
Troubleshooting Paper Jams .............................................................................................................................177  
Print-Quality Problems..........................................................................................................................................179  
Copy and Scan Problems.....................................................................................................................................184  
Fax Problems ............................................................................................................................................................185  
Getting Help......................................................................................................................................................................187  
Control Panel Messages.......................................................................................................................................187  
Using the Integrated Troubleshooting Tools .............................................................................................188  
Online Support Assistant.....................................................................................................................................188  
Remote Services ......................................................................................................................................................188  
Information Pages.................................................................................................................................................189  
More Information...................................................................................................................................................189  
A
Specifications  
191  
Printer Configurations and Options........................................................................................................................192  
Available Configurations.....................................................................................................................................192  
Standard Features..................................................................................................................................................192  
Options and Upgrades .........................................................................................................................................193  
Physical Specifications..................................................................................................................................................194  
Weights and Dimensions.....................................................................................................................................194  
Physical Specifications for Standard Configuration................................................................................194  
Physical Specifications for Standard Configuration with Optional 550-Sheet Feeder.............195  
Clearance Requirements for Standard Configuration ............................................................................195  
Clearance Requirements with Optional 550-Sheet Feeder ..................................................................196  
Environmental Specifications....................................................................................................................................197  
Temperature.............................................................................................................................................................197  
Relative Humidity...................................................................................................................................................197  
Elevation.....................................................................................................................................................................197  
Electrical Specifications................................................................................................................................................198  
Power Supply Voltage and Frequency...........................................................................................................198  
Power Consumption ..............................................................................................................................................198  
ENERGY STAR Qualified Product .....................................................................................................................198  
Performance Specifications........................................................................................................................................199  
Print Speed ................................................................................................................................................................199  
B
Regulatory Information  
201  
Basic Regulations............................................................................................................................................................202  
United States FCC Regulations.........................................................................................................................202  
Canada........................................................................................................................................................................202  
European Union ......................................................................................................................................................203  
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............203  
Germany.....................................................................................................................................................................205  
Turkey RoHS Regulation......................................................................................................................................206  
Regulatory Information for 2.4 GHz Wireless Network Adapter........................................................206  
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Contents  
Copy Regulations............................................................................................................................................................207  
United States............................................................................................................................................................207  
Canada........................................................................................................................................................................208  
Other Countries .......................................................................................................................................................209  
Fax Regulations...............................................................................................................................................................210  
United States............................................................................................................................................................210  
Canada........................................................................................................................................................................212  
European Union ......................................................................................................................................................212  
South Africa ..............................................................................................................................................................212  
New Zealand.............................................................................................................................................................213  
Material Safety Data Sheets......................................................................................................................................214  
C
Recycling and Disposal  
215  
All Countries......................................................................................................................................................................216  
North America..................................................................................................................................................................217  
European Union...............................................................................................................................................................218  
Domestic/Household Environment .................................................................................................................218  
Professional/Business Environment................................................................................................................218  
Collection and Disposal of Equipment and Batteries..............................................................................219  
Battery Symbol Note.............................................................................................................................................219  
Battery Removal......................................................................................................................................................219  
Other Countries................................................................................................................................................................220  
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Safety  
1
This chapter includes:  
•
•
•
•
•
Electrical Safety.................................................................................................................................................................... 12  
Operational Safety.............................................................................................................................................................. 14  
Maintenance Safety ........................................................................................................................................................... 16  
Printer Symbols..................................................................................................................................................................... 17  
Environmental, Health, and Safety Contact Information.................................................................................. 18  
Your printer and the recommended supplies have been designed and tested to meet strict safety  
requirements. Attention to the following information ensures the continued safe operation of your Xerox  
printer.  
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Safety  
Electrical Safety  
This section includes:  
•
•
•
•
General Guidelines .............................................................................................................................................................. 12  
Power Cord.............................................................................................................................................................................. 13  
Emergency Turn Off............................................................................................................................................................ 13  
Laser Safety............................................................................................................................................................................ 13  
General Guidelines  
WARNINGS:  
•
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting  
out a part could result in fire or electric shock.  
•
Do not remove the covers or guards that are fastened with screws unless you are installing  
optional equipment and are instructed to do so. Turn off the printer when performing these  
installations. Disconnect the power cord when removing covers and guards for installing optional  
equipment. Except for user-installable options, there are no parts that you can maintain or  
service behind these covers.  
The following are hazards to your safety:  
•
•
•
•
•
•
The power cord is damaged or frayed.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
The printer emits smoke, or the surface is unusually hot.  
The printer emits unusual noise or odors.  
The printer causes a circuit breaker, fuse, or other safety device to activate.  
If any of these conditions occur, do the following:  
1. Turn off the printer immediately.  
2. Disconnect the power cord from the electrical outlet.  
3. Call an authorized service representative.  
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Safety  
Power Cord  
•
•
Use the power cord supplied with your printer.  
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the  
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check  
the outlet.  
•
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a  
ground connection terminal.  
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.  
Electrical products can be hazardous if misused.  
•
•
Only use an extension cord or power strip designed to handle the electrical current capacity of the  
printer.  
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.  
Review the electrical specification of the printer with an electrician if necessary.  
•
•
•
•
•
Do not place the printer in an area where people can step on the power cord.  
Do not place objects on the power cord.  
Do not plug or unplug the power cord while the power switch is in the On position.  
If the power cord becomes frayed or worn, replace it.  
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.  
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary  
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.  
Emergency Turn Off  
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord  
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:  
•
•
•
•
•
•
The equipment emits unusual odors or makes unusual noises.  
The power cable is damaged or frayed.  
A wall panel circuit breaker, fuse, or other safety device has been tripped.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
Any part of the printer is damaged.  
Laser Safety  
This printer complies with laser product performance standards set by governmental, national, and  
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous  
light because the beam is totally enclosed during all modes of customer operation and maintenance.  
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in  
this manual can result in hazardous radiation exposure.  
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Safety  
Operational Safety  
Your printer and supplies were designed and tested to meet strict safety requirements. These include  
safety agency examination, approval, and compliance with established environmental standards.  
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your  
printer.  
Operational Guidelines  
•
•
•
•
•
Do not remove any paper trays while the printer is printing.  
Do not open the doors when the printer is printing.  
Do not move the printer when it is printing.  
Keep hands, hair, neckties, and so on, away from the exit and feed rollers.  
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove  
the protective covers.  
Ozone Release  
This printer produces ozone during normal operation. The amount of ozone produced is dependent on  
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.  
Install the printer in a well-ventilated room.  
For more information in the United States and Canada, go to www.xerox.com/environment. In other  
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.  
Printer Location  
•
Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.  
To find the weight for your printer configuration, see Physical Specifications on page 194.  
•
Do not block or cover the slots or openings on the printer. These openings are provided for  
ventilation and to prevent overheating of the printer.  
•
•
•
•
•
•
Place the printer in an area where there is adequate space for operation and servicing.  
Place the printer in a dust-free area.  
Do not store or operate the printer in an extremely hot, cold, or humid environment.  
Do not place the printer near a heat source.  
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.  
Do not place the printer where it is directly exposed to the cold air flow from an air conditioning  
system.  
•
•
Do not place the printer in locations susceptible to vibrations.  
For optimum performance, use the printer at the elevations specified in Elevation on page 197.  
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Safety  
Printer Supplies  
•
Use the supplies designed for your printer. The use of unsuitable materials can cause poor  
performance and a possible safety hazard.  
•
•
•
•
•
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.  
Store all consumables in accordance with the instructions given on the package or container.  
Keep all consumables away from the reach of children.  
Never throw toner, print/drum cartridges, or toner containers into an open flame.  
When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can  
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase  
the risk of skin or eye contact.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
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Safety  
Maintenance Safety  
•
Do not attempt any maintenance procedure that is not specifically described in the documentation  
supplied with your printer.  
•
•
Do not use aerosol cleaners. Clean with a dry lint-free cloth only.  
Do not burn any consumables or routine maintenance items. For information on Xerox supplies  
recycling programs, go to www.xerox.com/gwa.  
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Safety  
Printer Symbols  
Symbol  
Description  
Warning:  
Indicates a hazard which, if not avoided, could result in death or serious injury.  
Caution:  
Indicates a mandatory action to take in order to avoid damage to the property.  
Hot surface on or in the printer. Use caution to avoid personal injury.  
Do not burn the item.  
Do not expose the imaging unit to light for more than 10 minutes.  
Do not expose the imaging unit to direct sunlight.  
Do not touch the part or area of the printer.  
Warning:  
Wait for the printer to cool for the specified time before touching the fuser.  
This item can be recycled. For details, see Recycling and Disposal on page 215.  
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Safety  
Environmental, Health, and Safety Contact  
Information  
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,  
contact the following customer help lines:  
United States and Canada:  
Europe:  
1-800-ASK-XEROX (1-800-275-9376)  
+44 1707 353 434  
For product safety information in the United States and Canada, go to www.xerox.com/environment.  
For product safety information in Europe, go to www.xerox.com/environment_europe.  
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Features  
2
This chapter includes:  
•
•
•
•
•
Parts of the Printer............................................................................................................................................................... 20  
Power Saver Mode............................................................................................................................................................... 25  
Information Pages .............................................................................................................................................................. 26  
Administrative Features.................................................................................................................................................... 27  
More Information................................................................................................................................................................ 29  
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Features  
Parts of the Printer  
This section includes:  
•
•
•
•
Front View............................................................................................................................................................................... 20  
Rear View................................................................................................................................................................................. 21  
Internal Parts......................................................................................................................................................................... 22  
Control Panel.......................................................................................................................................................................... 23  
Front View  
1. Tray 1  
2. Bypass Tray  
3. Front Door  
6. Duplex Automatic Document Feeder  
7. Staple Cartridge Door  
8. Output Tray  
4. Output Tray Paper Stop  
5. Control Panel  
9. Front Door Handle  
10. Optional 550-Sheet Feeders (Trays 2–4)  
20  
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Features  
Rear View  
1. USB Type B Port  
2. Ethernet Connector  
3. USB Type A Port  
4. USB Type A Port  
5. Rear Door  
7. Transfer Roller  
8. Fuser  
9. USB Type A Port  
10. Power Switch  
11. Power Connector  
12. Fax Line Connector  
X model only  
6. Duplex Unit  
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Features  
Internal Parts  
1. Output Tray Paper Stop  
2. Front Door  
5. Duplex Automatic Document Feeder  
6. Document Cover  
3. Smart Kit Drum Cartridge  
4. Toner Cartridge  
7. Document Glass  
8. Staple Cartridge  
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Features  
Control Panel  
The control panel consists of a touch screen and buttons you press to control the functions available on  
the printer. The control panel:  
•
•
•
•
•
•
•
Displays the current operating status of the printer.  
Provides access to print features.  
Provides access to reference materials.  
Provides access to Tools and Setup menus.  
Provides access to Troubleshooting menus and videos.  
Prompts you to load paper, replace supplies, and clear jams.  
Displays errors and warnings.  
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Features  
Name  
Description  
Item  
Touch Screen  
Display  
1
2
The screen displays information, and provides access to printer functions.  
Services Home  
Button  
This button provides access to printer features, such as copy, scan, and fax, on the touch  
screen.  
This button returns to the active service from the Job Status or Machine Status screens,  
or to a preset service.  
3
4
5
Services Button  
Job Status Button  
This button displays lists of all active, secure, or completed jobs on the touch screen.  
This button displays the status of the printer on the touch screen.  
Machine Status  
Button  
Alphanumeric  
Keypad  
6
The keypad enters alphanumeric information.  
7
C (clear) Button  
Dial Pause Button  
Interrupt Button  
Start Button  
This button deletes numeric values or the last digit entered using the alphanumeric keys.  
This button inserts a pause in a telephone number when it transmits a fax.  
8
9
This button pauses the current job to run a more urgent print, copy, or fax job.  
This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.  
10  
This button stops the current job temporarily. To cancel or resume your job, follow the  
onscreen instructions.  
11  
12  
13  
Stop Button  
This button clears previous and changed settings for the current selection. To reset all  
features to their default settings and clear existing scans, press this button twice.  
Clear All Button  
Power Button  
This button powers up or powers down the printer.  
14  
15  
16  
17  
Language Button  
This button changes the touch screen language and keyboard settings.  
Power Saver button This button enters and exits the low-power mode.  
Help Button  
This button displays information about the current selection on the touch screen.  
This button provides access to password-protected features.  
Log In/Out Button  
24  
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Features  
Power Saver Mode  
You can set the time the printer spends idle in ready mode before the printer transitions to a lower  
power level.  
Setting the Power Saver Timer  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch General.  
3. If needed, log in as administrator. For details, see the System Administrator Guide at  
www.xerox.com/office/WC3655docs.  
4. Touch Energy Saver.  
5. Touch an option:  
−
−
−
Intelligent Ready causes the printer to wake and sleep based on previous usage patterns.  
Job Activated sets the printer to wake when it receives a job.  
Scheduled causes the printer to wake and sleep according to a schedule you specify.  
6. If you selected Job Activated, to change the default low-power and sleep timeout periods, touch  
Energy Saver Timers.  
7. If you selected Scheduled, touch an option.  
−
−
Energy Saver Timers: This option changes the default low-power and sleep timeout periods.  
Scheduled Settings: This option selects the times that you want the printer to wake or sleep for  
each day of the week.  
8. Touch Save.  
Exiting Power Saver Mode  
The printer exits Power Saver mode automatically when it receives data from a connected device.  
To exit Power Saver mode manually, on the control panel, press the Power Saver button.  
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Features  
Information Pages  
Your printer has a printable set of information pages stored on its internal hard drive. Information pages  
include configuration and font information, demonstration pages, and more.  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages, then touch the desired information  
page.  
3. Touch Print.  
Note: Information pages can also be printed from CentreWare Internet Services.  
Printing the Configuration Report  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages>Configuration Report>Print.  
3. Touch Close after the report prints.  
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Features  
Administrative Features  
CentreWare Internet Services  
CentreWare Internet Services is the administration and configuration software installed on the  
embedded Web server in the printer. It allows you to configure and administer the printer from a Web  
browser.  
CentreWare Internet Services requires:  
•
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux  
environments.  
•
•
TCP/IP and HTTP enabled in the printer.  
A network-connected computer with a Web browser that supports JavaScript.  
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.  
Accessing CentreWare Internet Services  
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press  
Enter or Return.  
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Features  
Finding the IP Address of the Printer  
To install the print drivers for a network-connected printer, you need the IP address of your printer. You  
also need the IP address to access the settings of your printer through CentreWare Internet Services.  
You can view the IP address of your printer on the control panel or on the Configuration Report. On the  
Configuration Report, IP address information is located in the Connectivity Protocols section.  
To view the IP address of the printer on the control panel:  
1. At the printer control panel, press the Machine Status button.  
2. Touch the Machine Information tab.  
−
If the system administrator has set the Display Network Settings to show the IP address, it  
appears in the center panel.  
−
If the IP address is not displayed, print the Configuration Report or contact your system  
administrator.  
To print a configuration report:  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages>Configuration Report>Print.  
3. Touch Close after the report prints.  
Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP  
address appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0,  
the printer needs more time to acquire an IP address from the DHCP server. Wait two minutes, then  
print the Configuration Report again.  
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Features  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
www.xerox.com/office/WC3655docs  
Recommended Media List  
United States: www.xerox.com/paper  
European Union: www.xerox.com/europaper  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
www.xerox.com/office/WC3655support  
Information Pages  
Print from the control panel, or from CentreWare  
Internet Services, click Status>Information Pages.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
www.xerox.com/office/WC3655supplies  
www.xerox.com/office/businessresourcecenter  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
www.xerox.com/office/worldcontacts  
www.xerox.com/office/register  
www.direct.xerox.com/  
Printer registration  
Xerox® Direct online store  
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Installation and Setup  
3
This chapter includes:  
•
•
•
•
•
•
•
Installation and Setup Overview................................................................................................................................... 32  
Selecting a Location for the Printer.............................................................................................................................. 33  
Connecting the Printer....................................................................................................................................................... 34  
Configuring Network Settings ........................................................................................................................................ 38  
Enabling the Printer for Scanning................................................................................................................................. 39  
Installing the Software...................................................................................................................................................... 40  
Installing the Printer as a Web Service on Devices................................................................................................ 45  
See also:  
Installation Guide packaged with your printer.  
Online Support Assistant at www.xerox.com/office/WC3655support  
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Installation and Setup  
Installation and Setup Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure  
the initial settings of the printer, then install the driver software and utilities on your computer.  
You can connect to your printer directly from your computer using USB, or connect over a network using  
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different  
connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables  
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet  
connection because it is typically faster than a USB connection, and it provides access to CentreWare  
Internet Services.  
Note: If the Software and Documentation disc is not available, you can download the latest drivers  
from www.xerox.com/office/WC3655drivers.  
See also:  
Selecting a Location for the Printer on page 33  
Choosing a Connection Method on page 34  
Connecting the Printer on page 34  
Configuring Network Settings on page 38  
Installing the Software on page 40  
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Installation and Setup  
Selecting a Location for the Printer  
1. Select a dust-free area with temperatures from 5–32°C (41–90°F), and relative humidity 15–85%.  
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can  
cause condensation inside the printer, directly interfering with image transfer.  
2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the  
printer. The printer must be horizontal with all four feet in solid contact with the surface. To find the  
weight for your printer configuration, see Physical Specifications on page 194. Select a location with  
adequate clearance to access supplies and to provide proper ventilation. To find the clearance  
requirements for your printer, see Clearance Requirements on page 195.  
3. After positioning the printer, you are ready to connect it to the power source and computer or  
network.  
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Installation and Setup  
Connecting the Printer  
This section includes:  
•
•
•
•
•
Selecting a Connection Method .................................................................................................................................... 34  
Physically Connecting the Printer to the Network ................................................................................................. 35  
Connecting to a Computer Using USB ....................................................................................................................... 36  
Connecting to a Telephone Line.................................................................................................................................... 36  
Turning the Printer On and Off...................................................................................................................................... 36  
Selecting a Connection Method  
The printer can be connected to your computer using a USB cable or an Ethernet cable. The method you  
select depends on how your computer is connected to the network. A USB connection is a direct  
connection and is the easiest to set up. An Ethernet connection is used for networking. If you are using a  
network connection, it is important to understand how your computer is connected to the network. For  
details, see About TCP/IP and IP Addresses on page 38.  
Notes:  
•
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
•
Hardware and cabling requirements vary for the different connection methods. Routers,  
network hubs, network switches, modems, Ethernet cables, and USB cables are not included  
with your printer and must be purchased separately.  
•
•
Network: If your computer is connected to an office network or home network, use an Ethernet  
cable to connect the printer to the network. You cannot connect the printer directly to the computer.  
It must be connected through a router or hub. An Ethernet network can be used for one or more  
computers and supports many printers and systems simultaneously. Ethernet connection is typically  
faster than USB and allows you direct access to the settings of the printer using CentreWare  
Internet Services.  
Wireless Network: If your computer includes a wireless router or wireless access point, you can  
connect the printer to the network with a wireless connection. A wireless network connection  
provides the same access and services as a wired connection provides. A wireless network  
connection is typically faster than USB and allows direct access to the setting of the printer using  
CentreWare Internet Services.  
•
•
USB: If you connect the printer to one computer and do not have a network, use a USB connection.  
A USB connection offers fast data speeds, but typically not as fast as an Ethernet connection. In  
addition, a USB connection does not provide access to CentreWare Internet Services.  
Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated  
telephone line.  
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Installation and Setup  
Physically Connecting the Printer to the Network  
Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is  
used for one or more computers and supports many printers and systems simultaneously. An Ethernet  
connection provides direct access to printer settings using CentreWare Internet Services.  
To connect the printer:  
1. Connect the power cord to the printer, and plug the cord into an electrical outlet.  
2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer.  
Connect the other end of the Ethernet cable to a correctly configured network port on a hub or  
router.  
3. Turn on the printer.  
Note: For details on configuring wireless network settings, see the System Administrator Guide at  
www.xerox.com/office/WC3655docs.  
Finding the IP Address of the Printer  
To install the print drivers for a network-connected printer, you need the IP address of your printer. You  
also need the IP address to access the settings of your printer through CentreWare Internet Services.  
You can view the IP address of your printer on the control panel or on the Configuration Report. On the  
Configuration Report, IP address information is located in the Connectivity Protocols section.  
To view the IP address of the printer on the control panel:  
1. At the printer control panel, press the Machine Status button.  
2. Touch the Machine Information tab.  
−
If the system administrator has set the Display Network Settings to show the IP address, it  
appears in the center panel.  
−
If the IP address is not displayed, print the Configuration Report or contact your system  
administrator.  
To print a configuration report:  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Information Pages>Configuration Report>Print.  
3. Touch Close after the report prints.  
Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP  
address appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0,  
the printer needs more time to acquire an IP address from the DHCP server. Wait two minutes, then  
print the Configuration Report again.  
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Installation and Setup  
Connecting to a Computer Using USB  
To use USB, you must have Windows 7, Windows Server 2003, and later, or Macintosh OS X version 10.7  
and later.  
To connect the printer to the computer using a USB cable:  
1. Ensure that the printer is turned off.  
2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer.  
3. Attach the power cord and then plug in the printer and turn it on.  
4. Connect the A end of the USB cable to the USB Port on the computer.  
5. When the Windows Found New Hardware Wizard appears, cancel it.  
You are ready to install the print drivers. For details, see Installing the Software on page 40.  
Connecting to a Telephone Line  
Note: Not all options listed are supported on all printers. Some options apply only to a specific  
printer model, configuration, operating system, or driver type.  
1. Ensure that the printer is turned off.  
2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on  
the back of the printer.  
3. Connect the other end of the RJ11 cable to an operating telephone line.  
4. Enable and configure the Fax functions.  
For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.  
Turning the Printer On and Off  
This printer has both a power switch and a power button. The power switch on the side of the printer  
controls the main power to the printer. The control panel power button controls power to the printer  
electronic components. The preferred software-controlled printer shutdown method is to press the power  
button.  
To turn on the printer:  
•
Turn on the power switch.  
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•
If the power switch is on, but the printer is powered off, the printer was turned off using the power  
button. To turn on the printer, on the control panel, press Power.  
To turn off the printer:  
CAUTIONS:  
•
To prevent a printer malfunction or damage to the internal hard drive, perform the  
power button shutdown first.  
•
Do not plug or unplug the power cord while the printer is powered on.  
1. On the control panel, press Power.  
2. Touch Power Down.  
After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the printer  
has completed powering down.  
Note: When all of the control panel lights are off, the printer power off sequence is complete.  
Turning the power switch off is optional.  
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Installation and Setup  
Configuring Network Settings  
This section includes:  
•
About TCP/IP and IP Addresses..................................................................................................................................... 38  
About TCP/IP and IP Addresses  
Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network.  
Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a  
network printer. For Macintosh OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, Bonjour does  
not require printers or computers to have IP addresses.  
With TCP/IP protocols, each printer and computer must have a unique IP address. Many networks and  
cable and DSL routers have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server  
automatically assigns an IP address to every computer and printer on the network that is configured to  
use DHCP.  
If you use a Cable or DSL router, see the documentation for your router for information on IP addressing.  
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Installation and Setup  
Enabling the Printer for Scanning  
If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared  
folder on your computer. First you must set up scanning in CentreWare Internet Services. For details, see  
CentreWare Internet Services on page 27.  
Note: If your printer is connected using the USB cable, you cannot scan to an email address or a  
network location, such as a shared folder on your computer.  
For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.  
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Installation and Setup  
Installing the Software  
This section includes:  
•
•
•
•
•
•
•
Operating System Requirements .................................................................................................................................. 40  
Installing the Print Drivers for a Windows Network Printer............................................................................... 40  
Installing the Print Drivers for a Windows USB Printer........................................................................................ 41  
Installing Print Drivers for Macintosh OS X Version 10.7 and Later............................................................... 42  
Installing Scan Drivers for Macintosh ......................................................................................................................... 43  
Installing Drivers and Utilities for UNIX and Linux............................................................................................... 43  
Other Drivers .......................................................................................................................................................................... 44  
Before you install driver software, verify that the printer is plugged in, turned on, connected correctly,  
and has a valid IP address. If you cannot find the IP address, see Finding the IP Address of Your Printer  
on page 28.  
If the Software and Documentation disc is not available, download the latest drivers from  
www.xerox.com/office/WC3655drivers.  
Operating System Requirements  
•
Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows  
Server 2008 R2, and Windows Server 2012.  
•
Macintosh OS X version 10.7 and later.  
UNIX and Linux: Your printer supports connection to various UNIX platforms through the network  
interface. For details, see www.xerox.com/office/WC3655drivers.  
Installing the Print Drivers for a Windows Network Printer  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe  
installer file.  
2. Click Network Installation.  
3. At the bottom of the Driver Installation window, click Language.  
4. Select your language, then click OK.  
5. Click Next.  
6. To accept the agreement, click I accept the terms, then click Next.  
7. In the Discovered Printers list, select your printer, then click Next.  
Note: When installing drivers for a network printer, if you do not see your printer in the list, click the  
IP Address or DNS Name button. In the IP Address or DNS Name field, type the IP address of your  
printer, then click Search to locate your printer. If you do not know the IP address of the printer, see  
Finding the IP Address of Your Printer.  
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Installation and Setup  
8. To start the installation, click Next.  
9. When the installation is complete, at the Enter Printer Settings screen, select the following as  
needed:  
−
−
Share this printer with other computers on the network  
Set this printer as default for printing  
10. Click Next.  
11. In the Software and Documentation window, for any option you do not want to install, clear the  
check box.  
12. Click Install.  
13. At the InstallShield Wizard, click Yes to restart your computer, then click Finish.  
14. At the Product Registration screen, select your country from the list, then click Next. Complete the  
registration form, then submit it.  
Installing the Print Drivers for a Windows USB Printer  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe  
installer file.  
2. At the bottom of the Driver Installation window, click Language.  
3. Select your language, then click OK.  
4. Select the printer model, then click Install Print and Scan Drivers.  
5. To accept the agreement, click I Agree, then click Next.  
6. At the Product Registration screen, from the list, select your country, then click Next.  
7. Complete the registration form, then click Submit.  
Note:The following applications are installed on your computer with the print driver:  
•
•
Express Scan Manager  
Address Book Editor  
See also:  
Online Support Assistant at: www.xerox.com/office/WC3655support  
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Installation and Setup  
Installing Print Drivers for Macintosh OS X Version 10.7 and Later  
Install the Xerox print driver to access all features of your printer.  
To install the print driver software:  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
2. To view the .dmg file for your printer, double-click the disc icon on your desktop.  
3. Open the .dmg file, then navigate to the appropriate installer file for your operating system.  
4. Open the installer file.  
5. To acknowledge the warning and introductory messages, click Continue. Click Continue again.  
6. To accept the license agreement, click Continue, then click Agree.  
7. To accept the current installation location, click Install, or select another location for the installation  
files, then click Install.  
8. Enter your password, then click OK.  
9. Select your printer in the list of discovered printers, then click Continue.  
10. If your printer does not appear in the list of discovered printers:  
Click the Network Printer Icon.  
Type the IP address of your printer, then click Continue.  
Select your printer in the list of discovered printers, then click Continue.  
11. To accept the print queue message, click OK.  
12. To accept the installation success message, click Close.  
Note: The printer is automatically added to the printer queue in Macintosh OS X version 10.4 and  
later.  
To verify that the print driver recognizes the installed options:  
1. From the Apple menu, click System Preferences>Print and Scan.  
2. Select the printer in the list, then click Options and Supplies.  
3. Click Options.  
4. Confirm that all of the options installed on the printer appear correct.  
5. If you change settings, click OK, close the window, then exit System Preferences.  
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Installation and Setup  
Installing Scan Drivers for Macintosh  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
2. To view the .dmg file for your printer, double-click the disc icon on your desktop.  
3. Open the Scan Installer.dmg file, then navigate to the appropriate installer file for your operating  
system.  
4. Open the Scan Installer package file.  
5. To acknowledge the warning and introductory messages, click Continue.  
6. To accept the license agreement, click Continue, then click Agree.  
7. Click Continue again.  
8. Enter your password, then click OK.  
9. If prompted to close other installations, click Continue Installing.  
10. To restart, click Log Out.  
Installing Drivers and Utilities for UNIX and Linux  
Xerox® Services for UNIX Systems is a two part installation process. It requires the installation of a  
Xerox® Services for UNIX Systems code package and a printer support package. The Xerox® Services for  
UNIX Systems code package must be installed before installing the printer support package.  
Note: You must have root or superuser privileges to perform the UNIX print driver installation on  
your computer.  
1. At the printer, do the following:  
•
Verify that both the TCP/IP protocol and the proper connector are enabled.  
On the printer control panel, do one of the following for the IP address:  
•
•
Allow the printer to set up a DHCP address.  
Enter the IP address manually.  
Print the Configuration Report and keep it for reference. For details, see Configuration Report on page  
26.  
2. At your computer, do the following:  
•
Go to www.xerox.com/office/WC3655driversand select your printer model.  
From the Operating System menu, select UNIX, then click Go.  
Select the Xerox® Services for UNIX Systems package for the correct operating system. This package is  
the core package and must be installed before the printer support package.  
To begin downloading, click the Start button.  
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Installation and Setup  
Repeat steps a and b, then click the printer package for use with the Xerox® Services for UNIX Systems  
package that you selected earlier. The second part of the driver package is ready for download.  
To begin downloading, click the Start button.  
In the notes below the driver package that you selected, click the link for the Installation Guide, then  
follow the installation instructions.  
Notes:  
•
To load Linux print drivers, perform the preceding procedures but select Linux as the operating  
system. Select Xerox® Services for Linux Systems driver or the Linux CUPS Printing Package. You  
can also use the CUPS driver included in the Linux package.  
•
•
Supported Linux drivers are available at www.xerox.com/office/WC3655drivers.  
For details about UNIX and Linux drivers, see the System Administrator Guide at  
www.xerox.com/office/WC3655docs.  
Other Drivers  
The following drivers are available for download at www.xerox.com/office/WC3655drivers.  
•
The Xerox® Global Print Driver works with any printer on your network, including those printers  
made by other manufacturers. It configures itself for your individual printer upon installation.  
•
The Xerox® Mobile Express Driver works with any printer available to your computer that supports  
standard PostScript. It configures itself for the printer you select every time you print. If you travel  
frequently to the same sites, you can save your favorite printers in that location and the driver saves  
your settings.  
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Installation and Setup  
Installing the Printer as a Web Service on  
Devices  
Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated  
services across a network. WSD supports device discovery, control, and use.  
To install a WSD printer using the Add Device Wizard:  
1. At your computer, click Start, then select Devices and Printers.  
2. To launch the Add Device Wizard, click Add a Device.  
3. In the list of available devices, select the one you want to use, then click Next.  
Note: If the printer you want to use does not appear in the list, click the Cancel button. Add the  
WSD printer manually using the Add Printer Wizard.  
4. Click Close.  
To install a WSD printer using the Add Printer Wizard:  
1. At your computer, click Start, then select Devices and Printers.  
2. To launch the Add Printer Wizard, click Add a Printer.  
3. Click Add a network, wireless, or Bluetooth printer.  
4. In the list of available devices, select the one you want to use, then click Next.  
5. If the printer you want to use does not appear in the list, click The printer that I want is not listed.  
6. Select Add a printer using a TCP/IP address or hostname, then click Next.  
7. From the Device type field, select Web Services Device.  
8. Enter the printer IP address in the Hostname or IP address field, then click Next.  
9. Click Close.  
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Paper and Media  
4
This chapter includes:  
•
•
•
Supported Paper................................................................................................................................................................... 48  
Loading Paper........................................................................................................................................................................ 52  
Printing on Special Paper.................................................................................................................................................. 62  
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Supported Paper  
This section includes:  
•
•
•
•
•
•
•
•
•
•
Recommended Media........................................................................................................................................................ 48  
Ordering Paper ...................................................................................................................................................................... 48  
General Paper Loading Guidelines................................................................................................................................ 48  
Paper That Can Damage Your Printer ........................................................................................................................ 49  
Paper Storage Guidelines ................................................................................................................................................. 49  
Supported Paper Types and Weights.......................................................................................................................... 50  
Supported Standard Paper Sizes................................................................................................................................... 50  
Supported Paper Types and Weights for Automatic 2-Sided Printing.......................................................... 51  
Supported Standard Paper Sizes for Automatic 2-Sided Printing................................................................... 51  
Supported Custom Paper Sizes ...................................................................................................................................... 51  
Your printer is designed to use various paper and other media types. To ensure the best print quality and  
to avoid jams, follow the guidelines in this section.  
For best results, use Xerox paper and media recommended for your printer.  
Recommended Media  
A list of paper and media recommended for your printer is available at:  
•
•
www.xerox.com/paperRecommended Media List (United States)  
www.xerox.com/europaperRecommended Media List (Europe)  
Ordering Paper  
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3655supplies.  
General Paper Loading Guidelines  
•
•
•
•
•
•
Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.  
Adjust the paper guides to fit the paper size.  
Fan paper before loading it in the paper tray.  
If excessive jams occur, use paper or other approved media from a new package.  
Do not print on label media once a label has been removed from a sheet.  
Use only paper envelopes. Print envelopes 1-sided only.  
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Paper and Media  
Paper That Can Damage Your Printer  
Some paper and other media types can cause poor output quality, increased paper jams, or damage  
your printer. Do not use the following:  
•
•
•
•
•
•
•
•
•
•
•
Rough or porous paper  
Inkjet paper  
Non-laser glossy or coated paper  
Paper that has been photocopied  
Paper that has been folded or wrinkled  
Paper with cutouts or perforations  
Stapled paper  
Envelopes with windows, metal clasps, side seams, or adhesives with release strips  
Padded envelopes  
Plastic media  
Transparencies  
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not  
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction  
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.  
Please contact your local representative for details.  
Paper Storage Guidelines  
Storing your paper and other media properly contributes to optimum print quality.  
•
Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from  
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly  
damaging to paper.  
•
•
•
Reduce the exposure of paper to strong lights for long periods of time.  
Maintain constant temperatures and relative humidity.  
Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect  
moisture.  
•
•
•
Store paper flat, either on pallets, cartons, shelves, or in cabinets.  
Avoid food or drinks in the area where paper is stored or handled.  
Do not open sealed packages of paper until you are ready to load them into the printer. Leave  
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or  
gain.  
•
Some special media is packaged inside resealable plastic bags. Store the media inside the bag until  
you are ready to use it. Keep unused media in the bag and reseal it for protection.  
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Paper and Media  
Supported Paper Types and Weights  
Trays  
Paper Types  
Weights  
All Trays  
Bond  
(60–80 g/m²)  
Colored  
Hole Punched  
Plain  
Pre-Printed  
Recycled  
Bond  
(81–105 g/m²)  
Colored  
Hole Punched  
Letterhead  
Pre-Printed  
Recycled  
Lightweight Cardstock  
Cardstock  
106–163 g/m²  
(164–216 g/m²)  
Labels  
Bypass Tray only  
Envelope  
Supported Standard Paper Sizes  
Tray  
European Standard Sizes  
North American Standard Sizes  
All Trays  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
215 x 315 mm, 8.5 x 12.4 in.  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
203 x 254 mm, 8 x 10 in.  
Bypass Tray  
A6 (105 x 148 mm, 4.1 x 5.8 in.)  
B6 (125 x 176 mm, 4.9 x 6.9 in.)  
Monarch envelope (98 x 190 mm,  
3.9 x 7.5 in.)  
No. 9 envelope (99 x 226 mm, 3.9 x 8.9 in.)  
No. 10 envelope (241 x 105 mm,  
4.1 x 9.5 in.)  
Envelope 6 x 9 (152 x 228 mm, 6 x 9 in.)  
76 x 127 mm, 3 x 5 in.  
Postcard (89 x 140 mm, 3.5 x 5.5 in.)  
Postcard (102 x 152 mm, 4 x 6 in.)  
C5 envelope (162 x 229 mm,  
6.4 x 9 in.)  
C6 envelope (114 x 162 mm,  
4.5 x 6.38 in.)  
DL envelope (110 x 220 mm,  
4.33 x 8.66 in.)  
JIS B6 (128 x 182 mm, 5.0 x 7.2 in.)  
127 x 178 mm, 5 x 7 in.  
Postcard (100 x 148 mm, 3.9 x 5.8 in.)  
Postcard (148 x 200 mm, 5.8 x 7.9 in.)  
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Paper and Media  
Supported Paper Types and Weights for Automatic 2-Sided Printing  
Paper Types  
Weights  
Bond  
(60–80 g/m²)  
Colored  
Hole Punched  
Plain  
Pre-Printed  
Recycled  
Bond  
Colored  
Hole Punched  
Letterhead  
Pre-Printed  
Recycled  
(81–105 g/m²)  
106–163 g/m²  
Lightweight Cardstock  
Supported Standard Paper Sizes for Automatic 2-Sided Printing  
European Standard Sizes  
North American Standard Sizes  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
215 x 315 mm, 8.5 x 12.4 in.  
Legal (216 x 356 mm, 8.5 x 14 in.)  
203 x 254 mm, 8 x 10 in.  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
Supported Custom Paper Sizes  
Bypass Tray  
•
•
Width: 76.2–215.9 mm (3–8.5 in.)  
Length: 127–355.6 mm (5–14 in.)  
Trays 1–4  
•
•
Width: 139.7–215.9 mm (5.5–8.5 in.)  
Length: 210–355.6 mm (8.3–14 in.)  
Automatic 2-sided printing  
•
•
Width: 139.7–215.9 mm (5.5–8.5 in.)  
Length: 210–355.6 mm (8.3–14 in.)  
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Paper and Media  
Loading Paper  
This section includes:  
•
•
•
•
•
Loading Paper in the Bypass Tray ................................................................................................................................ 52  
Loading Small Paper Sizes in the Bypass Tray......................................................................................................... 54  
Configuring Trays 1–4 for the Paper Length............................................................................................................ 57  
Loading Paper in Trays 1–4............................................................................................................................................. 58  
Configuring Tray Behavior............................................................................................................................................... 60  
Loading Paper in the Bypass Tray  
1. Open the bypass tray.  
2. If the bypass tray is loaded with paper already, remove any paper that is a different size or type.  
3. Move the width guides to the edges of the tray.  
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4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to  
use it.  
5. Load the paper in the tray.  
6. Load hole punched paper with the holes to the right.  
7. For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down  
with the top edge going into the printer.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
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8. Adjust the width guides until they touch the edges of the paper.  
9. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
Loading Small Paper Sizes in the Bypass Tray  
1. Open the bypass tray.  
Note: To simplify loading paper in the bypass tray, remove the tray from the printer.  
2. To remove the bypass tray from the printer, pull the tray straight out of the printer.  
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Paper and Media  
3. If the bypass tray is loaded with paper already, remove any paper that is a different size or type.  
4. Raise the paper stop.  
5. Move the width guides to the edges of the tray.  
6. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to  
use it.  
7. Load the paper in the tray.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
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Paper and Media  
8. Adjust the width guides until they touch the edges of the paper.  
9. Adjust the paper stop until it touches the edges of the paper.  
10. Slide the tray back into the printer.  
11. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
For instructions on setting tray prompts, see Configuring Tray Behavior on page 60.  
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Configuring Trays 1–4 for the Paper Length  
You can adjust the lengths of trays 1-4 to accommodate A4/Letter and larger paper sizes. For the longer  
length settings, the trays protrude from the front of the printer.  
To change the 550-Sheet Feeders in trays 1–4 to match the paper length:  
1. Remove all paper from the tray.  
2. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly,  
then pull it out.  
3. To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of  
the tray, press the release latch and pull the ends outward until they latch.  
4. To protect the paper, place the paper cover over the extended section of the paper tray.  
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Paper and Media  
5. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other  
hand, at the front of the tray, press the release latch, then push the ends inward until they latch.  
6. Load paper into the tray, then insert it back into the printer. For details, see Loading Paper in Trays  
1–4 on page 58.  
Loading Paper in Trays 1–4  
1. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly,  
then pull it out.  
2. At the back of the paper tray, press the paper lift tray down until it locks.  
3. Adjust the paper length and width guides as illustrated.  
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Paper and Media  
4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
5. Load paper into the tray.  
−
−
−
Load hole punched paper with the holes to the right.  
Load labels in the tray, face up.  
For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face  
down with the top edge going into the printer.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
6. Adjust the length and width guides to fit the paper.  
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7. Slide the tray back into the printer.  
8. Push the tray in all the way.  
Notes:  
•
•
•
If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is  
locked down.  
If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
If the control panel prompts you, verify the paper size, type, and color in the Paper Settings  
screen.  
Configuring Tray Behavior  
When an individual tray is set to Display Tray Prompt mode, the control panel prompts you to verify or  
set the paper size and type.  
The Tray Priority feature determines the order in which the printer selects the tray for a print job when  
you have not specified one. Tray Priority also determines how the printer selects another tray when a  
paper tray runs out in the middle of a job. Priority 1 indicates that the tray is set to the highest priority.  
Tray Mode allows you to have the control panel or the print driver specify the bypass tray mode.  
To set the Display Tray Prompt mode:  
1. If needed, log in as administrator.  
2. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
3. Touch Device Settings>Paper Management>Tray Settings.  
4. Touch the desired tray.  
5. Touch Change Settings.  
6. For Tray Type, select an option.  
−
−
Dedicated: The paper loaded in the tray is the type specified under Paper Type and Color.  
Adjustable: The printer prompts you to confirm the type of paper loaded in the tray.  
7. To have the print driver select the tray, enable Auto Selection for the source tray on the printer.  
8. Change settings as needed, then touch Save.  
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To set the priority for a tray:  
1. If needed, log in as administrator.  
2. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
3. Touch Device Settings>Paper Management>Tray Settings.  
4. Touch the desired tray.  
5. Touch Change Settings.  
6. For Priority, touch the number, then, to enter a value, use the alphanumeric keypad.  
7. Change settings as needed, then touch Save.  
8. To establish priority for any remaining trays, repeat the steps.  
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Paper and Media  
Printing on Special Paper  
This section includes:  
•
•
Envelopes................................................................................................................................................................................. 62  
Labels ........................................................................................................................................................................................ 65  
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3655supplies.  
See also:  
www.xerox.com/paperRecommended Media List (United States)  
www.xerox.com/europaperRecommended Media List (Europe)  
Envelopes  
Print envelopes only from the Bypass Tray. For details, see Supported Standard Paper Sizes on page 50.  
Guidelines for Printing Envelopes  
•
Print quality depends on the quality and construction of the envelopes. Try another envelope brand  
if you do not get desired results.  
•
•
Maintain constant temperatures and relative humidity.  
Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect  
print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or  
during printing.  
•
Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book  
on top of them.  
•
•
•
•
•
•
In the print driver software, select Envelope as the paper type.  
Do not use padded envelopes. Use envelopes that lie flat on a surface.  
Do not use envelopes with heat activated glue.  
Do not use envelopes with press and seal flaps.  
Use only paper envelopes.  
Do not use envelopes with windows or metal clasps.  
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Loading Envelopes in the Bypass Tray  
1. Open the bypass tray.  
2. Move the width guides to the edges of the tray.  
Note: If you do not load envelopes in the bypass tray right after they have been removed from the  
packaging, they can bulge. Flatten them to avoid jams.  
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Paper and Media  
3. To load envelopes with long edge flaps, place the envelopes with the short edge going into the  
printer, flaps down and to the left.  
4. To load envelopes with non-adhesive short edge flaps, place print side up, flaps open and down,  
with the bottom edge entering the printer.  
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5. For envelopes with adhesive short edge flaps, load the envelopes with the print side up, flaps closed  
and down, and flaps going into the printer.  
Note: To have envelopes print correctly, when you load envelopes with the flaps open, in the print  
driver, select Portrait,Landscape, or Rotated Landscape, as needed. To flip the image, in the print  
driver, use Rotate Image 180 Degrees, as needed.  
Labels  
You can print labels from any tray.  
Guidelines for Printing Labels  
•
•
•
•
•
•
Use labels designed for laser printing.  
Do not use vinyl labels.  
Do not feed a sheet of labels through the printer more than once.  
Do not use dry gum labels.  
Print only on one side of the sheet of labels. Use full sheet labels only.  
Store unused labels flat in their original packaging. Leave the sheets of labels inside the original  
packaging until ready to use. Return any unused sheets of labels to the original packaging and  
reseal it.  
•
•
Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing  
them in extreme conditions can cause print-quality problems or cause them to jam in the printer.  
Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and  
jam in the printer.  
•
•
In the print driver software, select Label as the paper type.  
Before loading labels, remove all other paper from the tray.  
CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing  
sheet. It could damage the printer.  
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Loading Labels in the Tray  
1. Remove all paper from the tray.  
2. Load labels face up with the top edge toward the front of the tray.  
3. Adjust the width guides until they touch the edges of the paper.  
4. On the control panel, change the type to Label.  
5. On the control panel, select the size.  
6. Touch OK.  
7. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type  
setting.  
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Printing  
5
This chapter includes:  
•
•
•
•
•
•
•
Printing Overview................................................................................................................................................................. 68  
Selecting Printing Options................................................................................................................................................ 69  
Managing Jobs...................................................................................................................................................................... 73  
Printing Features.................................................................................................................................................................. 76  
Printing Special Job Types................................................................................................................................................ 84  
Held Print Jobs....................................................................................................................................................................... 89  
Print From................................................................................................................................................................................ 90  
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Printing  
Printing Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected to an  
active network. Make sure that you have the correct print driver software installed on your computer. For  
details, see Installing the Software on page 40.  
1. Select the appropriate paper.  
2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.  
3. Access the print settings in your software application. For most software applications, press CTRL+P  
for Windows, or CMD+P for Macintosh.  
4. Select your printer.  
5. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox®  
Features for Macintosh. The title of the button can vary depending on your application.  
6. Modify the print driver settings as necessary, then click OK.  
7. Click Print to send the job to the printer.  
See also:  
Loading Paper on page 52  
Selecting Printing Options on page 69  
Printing on Both Sides of the Paper on page 76  
Printing on Special Paper on page 62  
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Printing  
Selecting Printing Options  
This section includes:  
•
•
•
•
Print Driver Help.................................................................................................................................................................... 69  
Windows Printing Options................................................................................................................................................ 70  
Macintosh Printing Options............................................................................................................................................. 71  
Linux Printing Options........................................................................................................................................................ 72  
Printing options, also called print driver software options, are specified as Printing Preferences in  
Windows, and Xerox® Features in Macintosh. Printing options include settings for 2-sided printing, page  
layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences  
become the default setting. Printing options that are set from within the software application are  
temporary. The application and the computer do not save the settings after the application is closed.  
Print Driver Help  
Xerox® print driver software Help information is available from the Printing Preferences window. Click the  
Help (?) button in the bottom left corner of the Printing Preferences window to see the Help.  
Information about Printing Preferences appears in the Help window on two tabs:  
•
Contents provides a list of the tabs at the top and the areas at the bottom of the Printing  
Preferences window. Use the Contents tab to find explanations for each of the fields and areas in  
Printing Preferences.  
•
Search provides a field where you can enter the topic or function for which you need information.  
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Windows Printing Options  
Setting Default Printing Options for Windows  
When you print from any software application, the printer uses the print job settings specified in the  
Printing Preferences window. You can specify your most common printing options and save them so that  
you do not have to change them every time you print.  
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in  
Printing Preferences.  
To select default printing options:  
1. Navigate to the list of printers on your computer:  
−
−
−
−
For Windows Vista, click Start>Control Panel>Hardware and Sound>Printers.  
For Windows Server 2003 and later, click Start>Settings>Printers.  
For Windows 7, click Start>Devices and Printers.  
For Windows 8, click Control Panel>Devices and Printers.  
Note: If the Control Panel icon does not appear on the desktop, right-click on the desktop, then  
select Personalize>Control Panel Home>Devices and Printers.  
2. In the list, right-click the icon for your printer and click Printing Preferences.  
3. In the Printing Preferences window, click a tab, select the options, then click OK to save.  
Note: For more information about Windows print driver options, click the Help button (?) in the  
Printing Preferences window.  
Selecting Printing Options for an Individual Job for Windows  
To use special printing options for a particular job, you can change the Printing Preferences before  
sending the job to the printer. For example, if you want the highest print quality when you print a  
document, in Printing Preferences, select High Resolution, then submit the print job.  
1. With the document open in your software application, access the print settings. For most software  
applications, click File>Print or press CTRL+P.  
2. To open the Properties window, select your printer, then click the Properties or Preferences button.  
The title of the button varies depending on your application.  
3. Click a tab in the Properties window, then make selections.  
4. To save your selections and close the Properties window, click OK.  
5. To send the job to the printer, click OK.  
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Saving a Set of Commonly Used Printing Options for Windows  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File>Print.  
2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the  
desired settings.  
3. To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the  
window, then click Save As.  
4. Type a name for the set of printing options, then to save the set of options in the Saved Settings list,  
click OK.  
5. To print using these options, select the name from the list.  
Macintosh Printing Options  
Selecting Printing Options for Macintosh  
To use specific printing options, change the settings before sending the job to the printer.  
1. With the document open in your application, click File>Print.  
2. Select your printer.  
3. Select Xerox® Features from the Copies & Pages menu.  
4. Select the desired printing options from the drop-down lists.  
5. Click Print to send the job to the printer.  
Saving a Set of Commonly Used Printing Options for Macintosh  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File>Print.  
2. Select your printer from the Printers list.  
3. Select the desired printing options from the drop-down lists in the Print dialog box.  
4. Click Presets>Save As.  
5. Type a name for the printing options, then click OK to save the set of options in the Presets list.  
6. To print using these options, select the name from the Presets list.  
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Linux Printing Options  
Launching Xerox® Printer Manager  
To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press  
Enter or Return.  
Printing from a Linux Workstation  
The Xerox® print driver accepts a job ticket setting file that contains preset printing features. You can  
also submit print requests through the command line using lp/lpr. For more information about Linux  
printing, click the Help (?) button in the Xerox® GUI print driver.  
To print from a Linux workstation:  
1. Create a print queue.  
2. With the desired document or graphic open in your application, open the Print dialog box. For most  
software applications, click File>Print or press CTRL+P.  
3. Select the target print queue.  
4. Close the Print dialog box  
5. In the Xerox® GUI print driver, select the available printer features.  
6. Click Print.  
To create a job ticket using the Xerox® GUI print driver:  
1. Open the Xerox® GUI print driver.  
Note: To open the Xerox® GUI print driver, as root, type xeroxprtmgr.  
2. On the My Printers screen, select the printer.  
3. In the top corner, click Edit Printer, then select options for the print job.  
4. Click Save As, then store the job ticket in your home directory.  
Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job  
ticket. You can specify the information on the command line.  
To print using the job ticket, type the command lp -d{Target_Queue} -  
oJT=<path_to_ticket><file_name>.  
The following commands are examples of how to print using a job ticket:  
•
•
•
lp -d{Target_Queue} -oJT={Absolute_Path_To_Job_Ticket} {Path_To_Print_File}  
lp -dMyQueue -oJT=/tmp/DuplexedLetterhead /home/user/PrintReadyFile  
lp -dMyQueue -oJT=/tmp/Secure -oSecurePasscode=1234 /home/user/PrintReadyFile  
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Managing Jobs  
This section includes:  
•
•
•
Managing Jobs at the Control Panel........................................................................................................................... 73  
Managing Secure and Held Print Jobs........................................................................................................................ 74  
Managing Jobs in CentreWare Internet Services................................................................................................... 75  
Managing Jobs at the Control Panel  
From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You  
can pause, delete, print, or view job progress or job details for a selected job. For details, see Printing  
Special Job Types on page 84.  
To pause printing:  
1. At the control panel, press the Interrupt button. The printer continues to print while it determines  
the best place to pause the spooled print job.  
2. To resume printing, press the Interrupt button again.  
To pause the print job with the option to delete it:  
1. At the control panel, press the Stop button.  
2. Do one of the following:  
−
−
To delete the print job, touch Cancel Printing.  
To resume the print job, touch Resume Printing.  
Note: If you do not make a selection within 60 seconds, the job automatically resumes.  
To view active, secure, or completed jobs:  
1. At the control panel, press the Job Status button.  
2. To see a list of specific job types, touch a tab.  
−
−
To view jobs that are processing or waiting to process, touch the Active Jobs tab.  
To view Secure Print jobs, touch the Secure Print Jobs, or My Secure Jobs tab. Touch the  
folder, enter the passcode number using the keypad, then touch OK.  
−
To view completed jobs, touch the Completed Jobs tab.  
3. To refine the list, touch the Down arrow.  
4. To see details about a job, touch the job.  
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To delete a job:  
1. At the control panel, press the Job Status button.  
2. From any of the job type tabs, touch the job.  
3. Touch Delete.  
Notes:  
•
The system administrator can restrict users from deleting jobs. If a system administrator has  
restricted job deletion, you can view the jobs, but not delete them.  
•
Only the user that sent the job or the system administrator can delete a secure print job.  
From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs  
stored in printer folders. You can select and print jobs from any of the lists. To print the job, see Printing  
Special Job Types on page 84.  
To view saved jobs:  
1. At the printer control panel, press the Services button.  
2. Touch Print From, then touch Saved Jobs.  
3. To view the saved jobs, touch a folder.  
4. To see details about a job, touch the job.  
Managing Secure and Held Print Jobs  
When you send a secure print job, the job is held until you release it by typing a passcode at the control  
panel.  
To view a list of secure print jobs:  
1. At the printer control panel, press the Job Status button.  
2. Touch Secure Print Jobs or My Secure Jobs. For details, see Secure Print on page 84.  
3. Note: Only the user that sent the job or the system administrator can delete a secure print job.  
If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held  
until you release it. For details, see Releasing Held Print Jobs on page 89.  
Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a  
computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window  
using LPR, Port 9100, or from the Jobs tab in CentreWare Internet Services.  
To view a list of the unidentified jobs and release them:  
1. Touch the Unidentified Print Jobs tab.  
2. Do one of the following:  
−
−
To release a held job, touch the job, then touch Release.  
To release all held jobs, touch Release All Jobs.  
A print job can be held by the printer when it is unable to complete a print job. For example, it needs  
attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing.  
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Managing Jobs in CentreWare Internet Services  
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet  
Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare  
Internet Services.  
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Printing  
Printing Features  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Printing on Both Sides of the Paper............................................................................................................................. 76  
Selecting Paper Options for Printing............................................................................................................................ 77  
Printing Multiple Pages to a Single Sheet.................................................................................................................. 77  
Printing Booklets................................................................................................................................................................... 78  
Print Quality............................................................................................................................................................................ 78  
Lightness.................................................................................................................................................................................. 78  
Contrast.................................................................................................................................................................................... 79  
Printing Cover Pages........................................................................................................................................................... 79  
Printing Insert Pages .......................................................................................................................................................... 79  
Printing Exception Pages .................................................................................................................................................. 80  
Scaling ...................................................................................................................................................................................... 80  
Printing Watermarks........................................................................................................................................................... 81  
Printing Mirror Images....................................................................................................................................................... 82  
Creating and Saving Custom Sizes............................................................................................................................... 82  
Selecting Job Completion Notification for Windows............................................................................................ 83  
Printing on Both Sides of the Paper  
Paper Types for Automatic 2-Sided Printing  
The printer can print a 2-sided document automatically on supported paper. Before printing a 2-sided  
document, verify that the paper type and weight are supported. For details, see Supported Paper Types  
and Weights for Automatic 2-Sided Printing on page 51.  
Printing a 2-Sided Document  
Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings  
for portrait or landscape orientation from the application for printing the document.  
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2-Sided Page Layout Options  
You can specify the page layout for 2-sided printing, which determines how the printed pages turn.  
These settings override the application page orientation settings.  
Portrait  
Landscape  
Portrait  
Portrait  
Landscape  
Landscape  
2-Sided Print  
2-Sided Print, Flip on Short 2-Sided Print  
Edge  
2-Sided Print, Flip on Short  
Edge  
Selecting Paper Options for Printing  
There are two ways to select the paper for your print job. You can let the printer select which paper to  
use based on the document size, paper type, and paper color you specify. You can also select a specific  
tray loaded with the desired paper.  
Printing Multiple Pages to a Single Sheet  
When printing a multiple-page document, you can print more than one page on a single sheet of paper.  
Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout  
is on the Document Options tab.  
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Printing Booklets  
With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any  
paper size that is supported for 2-sided printing. The driver automatically reduces each page image and  
prints four page images per sheet of paper, two page images on each side. The pages are printed in the  
correct order so that you can fold and staple the pages to create the booklet.  
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter  
and creep.  
•
Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm  
(1/72 in.).  
•
Creep: Specifies how much the page images shift outward in tenths of a point. Shifting  
compensates for the thickness of the folded paper, which can cause the page images to shift  
outward slightly when folded. You can select a value from zero to 1 point.  
Gutter  
Creep  
Print Quality  
Print-quality modes:  
•
•
•
Standard print-quality mode: 600 x 600 dpi  
High Resolution print-quality mode: 1200 x 1200 dpi  
Toner Saver print-quality mode  
−
−
This mode reduces the amount of toner used for print jobs.  
You can use this feature for draft quality output.  
Lightness  
Lightness allows you to adjust the overall lightness or darkness of the text and images in your printed  
job.  
1. To adjust the lightness, on the Image Options tab, move the slider to the right to lighten or to the  
left to darken your print job.  
2. Click OK or Apply.  
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Contrast  
Contrast allows you to adjust the variation between light and dark areas of the print job.  
1. To adjust the contrast, move the slider to the right to reduce the contrast or to the left to increase  
the contrast.  
2. Click OK or Apply.  
Printing Cover Pages  
A cover page is the first or last page of a document. You can select paper sources for the cover pages  
that are different from the source used for the body of a document. For example, you can use your  
company letterhead for the first page of a document. You can also use heavyweight paper for the first  
and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.  
Select one of these options for printing cover pages:  
•
•
•
•
•
No Covers does not print cover pages. No cover pages are added to the document.  
Front Only prints the first page on paper from the specified tray.  
Back Only prints the back page on paper from the specified tray.  
Front and Back: Same prints the front and back cover pages from the same tray.  
Front and Back: Different prints the front and back cover pages from different trays.  
After making a selection for printing the cover pages, you can select the paper for the front and back  
covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side  
two, or both sides of the cover pages.  
Printing Insert Pages  
You can add blank or pre-printed insert pages before page one of each document or after designated  
pages within a document. Adding an insert after designated pages within a document separates  
sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.  
•
Insert Options provides the options to place an insert After Page X, where X is the specified page, or  
Before Page 1.  
•
•
Insert Quantity specifies the number of pages to insert at each location.  
Pages specifies the page or range of pages that use the exception page characteristics. Separate  
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For  
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.  
•
•
Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down  
arrow to the right of the Paper field to select a different paper size, color, or type.  
Job Setting displays the attributes of the paper for the remainder of the job.  
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Printing Exception Pages  
Exception pages have different settings from the rest of the pages in the job. You can specify differences  
such as page size, page type, and page color. You can also change the side of the paper on which to print  
as your job requires. A print job can contain multiple exceptions.  
For example, your print job contains 30 pages. You want five pages to print on only one side of a special  
paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to  
print the job.  
In the Add Exceptions window, you can set the characteristics of the exception pages and select the  
alternate paper source:  
•
Pages specifies the page or range of pages that use the exception page characteristics. Separate  
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For  
example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.  
•
•
Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down  
arrow to the right of the Paper field to select a different paper size, color, or type.  
2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an  
option:  
−
−
1-Sided Print prints the exception pages on one side only.  
2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the  
long edge. The job then can be bound on the long edge of the pages.  
−
2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and  
flips the pages on the short edge. The job then can be bound on the short edge of the pages.  
−
Use Job Setting prints the job using the attributes shown in the Job Settings box.  
•
Job Setting displays the attributes of the paper for the remainder of the job.  
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce  
unexpected results.  
Scaling  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In  
Windows, you can find the Scale Options in the print driver on the Printing Options tab.qaaaq  
50%  
100%  
200%  
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1. To access Scaling Options, to the right of the Paper field, click the arrow, then select Other  
Size>Advanced Paper Size.  
2. Select an option.  
−
−
No Scaling: You can use this option to retain the original image size.  
Automatically Scale: You can use this option to change the print from one standard paper size  
to another. The Original Document Size is scaled to fit on the selected output paper size shown  
in the Output Paper Size field.  
−
Manually Scale: You can use this option to change the output print size by a specified  
percentage.  
Printing Watermarks  
A watermark is special purpose text that can be printed across one or more pages. For example, you can  
add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before  
distribution.  
Notes:  
•
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
•
Watermarks are not supported for some print drivers when booklet is selected or when more  
than one page is printed on a sheet of paper.  
Using the watermark options, you can do the following:  
•
Create a watermark or edit an existing watermark using the Watermark Editor:  
−
−
−
A Text Watermark uses the characters typed in the Text field as the watermark. You can create  
a text watermark to print on a document. Select options such as font size, font type, font color,  
and angle.  
A Picture Watermark uses an image as the watermark. The picture file can be in .bmp, .gif, or  
.jpg format. You can create a picture watermark to print on a document, and select options  
including size and position on the page.  
A Time Stamp Watermark uses a time stamp as the watermark. You can create a time stamp  
watermark to print on a document. Time stamp elements include the day, date, time, and time  
zone.  
•
•
Place a watermark on the first page or on every page in a document.  
Print a watermark in the foreground or background or blend it with the print job.  
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To print a Watermark:  
1. Click Document Options>Watermark.  
2. From the Watermark menu, select the watermark.  
3. Click Layering, then select how to print the watermark:  
−
−
Print in Background prints the watermark behind the text and graphics in the document.  
Blend combines the watermark with the text and graphics in the document. A blended  
watermark is translucent, so you can see both the watermark and the document content.  
−
Print in Foreground prints the watermark over the text and graphics in the document.  
4. Click Pages, then select the pages on which to print the watermark:  
−
−
Print on All Pages prints the watermark on all pages of your document.  
Print on Page 1 Only prints the watermark only on the first page of the document.  
5. Click OK.  
Printing Mirror Images  
If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right  
when printed.  
Creating and Saving Custom Sizes  
You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print  
driver and are available for you to select in all your applications. For paper sizes that are supported for  
each tray, see Supported Custom Paper Sizes on page 48.  
To create and save custom sizes for Windows:  
1. In the print driver, click the Printing Options tab.  
2. For Paper, click the arrow, then select Other Size>Advanced Paper Size>Output Paper Size>New.  
3. In the New Custom Paper Size window, enter the height and width of the new size.  
4. To specify the units of measurement, at the bottom of the window, click the Measurements button,  
then select Inches or Millimeters.  
5. To save, in the Name field, type a title for the new size, then click OK.  
To create and save custom sizes for Macintosh:  
1. In the application, click File>Page Setup.  
2. Click Paper Sizes, then select Manage Custom Sizes.  
3. To add a new size, in the Manage Paper Sizes window, click the plus sign (+).  
4. At the top of the window, double-click My Custom Size, then type a name for the new custom size.  
5. Enter the height and width of the new custom size.  
6. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left  
margins.  
7. To save the settings, click OK.  
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Selecting Job Completion Notification for Windows  
You can select to be notified when your job finishes printing. A message appears on your computer  
screen with the name of the job and the name of the printer where it was printed.  
Note: This feature is available on a computer printing to a network printer.  
To be notified when your print job completes:  
1. In the print driver, click the Printing Options tab.  
2. Click Notification>Notify for Completed Jobs>Enabled.  
3. Click OK.  
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Printing Special Job Types  
This section includes:  
•
•
•
•
Secure Print............................................................................................................................................................................. 84  
Sample Set.............................................................................................................................................................................. 85  
Delay Print............................................................................................................................................................................... 86  
Saved Job ................................................................................................................................................................................ 86  
Special job types allow you to send a print job from your computer, then print it from the printer control  
panel.  
Select special job types in the print driver from the Printing Options tab.  
Secure Print  
Secure print allows you to associate a 4–10 digit passcode with a print job when sending it to the printer.  
The job is held at the printer until you enter the passcode at the control panel.  
When printing a series of secure print jobs, you can assign a default passcode in the Printing Preferences  
of the print driver. Then you can use the default passcode for all print jobs sent from that computer. If  
you must use a different passcode, you can override it in the application print driver.  
Sending a Secure Print Job  
1. On the Printing Options tab, from the Job Type list, select Secure Print.  
2. Type a 4–10 digit passcode for the Secure Print job.  
3. In the Confirm Passcode field, type the passcode again.  
Notes:  
•
•
If you do not supply a passcode, the printer assigns a passcode and displays it in the Passcode  
Required window. You can use the passcode supplied by the printer, or you can type your own  
passcode to use in the Secure Print window.  
The passcode is associated with your user name. After you set a passcode, it becomes the  
default passcode for any print job that requires a passcode on all Xerox® printers. You can reset  
the passcode at any time from any window that contains the passcode.  
4. Click OK.  
5. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
6. Select an option for 2-sided printing.  
7. Select a print-quality mode.  
8. Select another tab or click OK.  
9. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
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Printing  
Releasing a Secure Print  
1. At the control panel, press the Job Status button.  
2. Touch the Secure Print Jobs or My Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Using the keypad, enter the passcode that you assigned to the print job, then touch OK.  
5. Touch the corresponding print job in the list, then touch Release.  
Deleting a Secure Print  
1. At the control panel, press the Job Status button.  
2. Touch the Secure Print Jobs or My Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Enter the passcode number that you assigned to the print job using the keypad.  
5. Touch the corresponding print job in the list, then touch Delete.  
Sample Set  
The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the  
remaining copies at the printer. After you review the sample copy, you can select the job name from the  
printer control panel to print the additional copies.  
Sending a Sample Set Print Job  
1. On the Printing Options tab, from the Job Type list, select Sample Set.  
2. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
3. Select an option for 2-sided printing.  
4. Select a print-quality mode.  
5. Select another tab or click OK.  
6. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
A sample copy prints immediately. The sample copy is not counted as part of the print job.  
7. After reviewing the copy, use the printer control panel to print or delete the remaining copies.  
Note: You can use Sample Set as a part of the Earth Smart settings. In Earth Smart settings, set  
Sample Set as your default Job Type.  
8. To print the job, select it from the job list on the printer control panel.  
9. Press OK.  
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Printing  
Releasing the Remaining Prints After Printing a Sample Set  
1. At the control panel, touch Job Status.  
2. Touch the corresponding print job in the list.  
Note: The control panel displays Held: Sample Set next to the job name.  
3. Touch Release.  
The remainder of the job prints, and the job is deleted from the printer hard drive.  
Delay Print  
You can delay a print job for up to 24 hours from the original job submission time. Enter the time at  
which you would like the job to print. If the time you enter is earlier than the time that you submit the  
print job, it prints on the following day. The Delayed Print default time is midnight.  
Sending a Delay Print Job  
1. On the Printing Options tab, from the Job Type list, select Delay Print.  
2. In the Delay Print window, select the Tab key to move from the hour section to the minutes section.  
To select the time to send the print job, click the arrow buttons.  
−
For a 12-hour time format, type the hour (1–12), minutes (00–59), then select A.M. or P.M. To  
toggle between A.M. and P.M., click A.M. or P.M., then use the Up arrow or Down arrow  
buttons.  
−
For a 24-hour time format, type the hour (1–23) and the minutes (00–59).  
Note: The regional settings on your computer determine the time format.  
3. Click OK.  
4. Select other desired printing options and click OK.  
5. Click OK or Print.  
Note: To print the job after you send it but before the scheduled time, release the job at the printer  
control panel.  
Saved Job  
Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as  
requested at the printer control panel. This option is useful for documents that you print frequently. You  
can assign a passcode to a private job to prevent unauthorized printing.  
To print saved jobs, see Printing from Saved Jobs.  
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Sending a Public Saved Job  
1. On the Printing Options tab, from the Job Type list, select Saved Job.  
2. In the Saved Job window, for Job Name, do one of the following:  
−
−
−
Type a name for the job.  
Click the arrow to the right of the field and select a name from the list.  
Click the arrow to the right of the field and select Use Document Name to use the name of the  
document.  
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted  
automatically from the list. To remove names from the list other than the selected name, select  
Clear List.  
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the  
following:  
−
−
−
Type the name of the destination folder.  
Click the arrow to the right of the field, then select a folder name from the list.  
Click the arrow to the right of the field, then select Default Public Folder.  
4. To print the job now and also save the job, select the Print and Save check box.  
5. Select Public.  
6. Click OK.  
7. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
8. Select an option for 2-sided printing.  
9. Select a print-quality mode.  
10. Select another tab or click OK.  
11. To send the job to the printer, in the Print window, select the number of copies to print, then click  
OK or Print.  
A sample copy prints immediately. The sample copy is not counted as part of the print job.  
12. To print the job, select it from the job list on the printer control panel.  
13. Press OK.  
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs.  
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Printing  
Sending a Private Saved Job  
1. On the Printing Options tab, from the Job Type list, select Saved Job.  
2. In the Saved Job window, for Job Name, do one of the following:  
−
−
−
Type a name for the job.  
Click the arrow to the right of the field and select a name from the list.  
Click the arrow to the right of the field and select Use Document Name to use the name of the  
document.  
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted  
automatically from the list. To remove names from the list other than the selected name, select  
Clear List.  
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the  
following:  
−
−
−
Type the name of the destination folder.  
Click the arrow to the right of the field, then select a folder name from the list.  
Click the arrow to the right of the field, then select Default Public Folder.  
4. To print the job now and also save the job, select the Print and Save check box.  
5. To store your job at the printer, select Private.  
6. In the Passcode field, type a passcode. The passcode is associated with your user name. After you  
set a passcode, it becomes the default passcode for any print job that requires a passcode on all  
Xerox® printers. You can reset the passcode at any time from any window that contains the  
passcode.  
7. In the Confirm Passcode field, type the passcode again.  
8. Click OK.  
9. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.  
10. Select an option for 2-sided printing.  
11. Select a print-quality mode.  
12. Select another tab or click OK.  
13. To print the job, select it from the job list on the printer control panel.  
14. Press OK.  
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs.  
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Printing  
Held Print Jobs  
Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds.  
If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release  
them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is  
held until you release it.  
Releasing Held Print Jobs  
1. At the control panel, press the Job Status button.  
2. Touch Active Jobs.  
3. To determine why a job was held, touch the job, then touch Details.  
4. Do one of the following:  
−
−
To release a held job, touch the job, then touch Release.  
To release all held jobs, touch Release All Jobs.  
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Printing  
Print From  
Print From allows printing of documents stored on the printer, on a computer on a network, or on a USB  
Flash drive.  
Printing from a USB Flash Drive  
You can print .pdf, .ps, .pcl, .prn, .tiff, and .xps files directly from a USB Flash drive.  
Notes:  
•
If USB ports are disabled, you cannot use a USB card reader for authentication, update the  
software, or print from a USB Flash drive.  
•
The system administrator must set up this feature before you can use it. For details, see the  
System Administrator Guide at www.xerox.com/office/WC3655docs.  
To print from a USB Flash drive:  
1. Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.  
The list at the bottom of the window displays the folders and printable files on the USB Flash drive.  
2. To scroll through the list and locate the printable file, next to the list, use the arrows.  
3. If the print file is in a folder, to open the folder, touch the name.  
4. Touch the name of the printable file.  
5. Select the number of copies, paper size, paper color, paper type, 2-sided printing, and finishing  
options.  
6. Press the green Start button.  
7. To go back to the last screen, touch Back.  
8. To look for other folders and printable files, touch Browse.  
Printing from Saved Jobs  
1. At the control panel, press the Services button, then touch Print From.  
2. Select Saved Jobs, then touch the name of the folder containing the saved job.  
3. Touch the name of the saved job that you want to print.  
Note: To print a private saved job, touch the name of the job, then enter the passcode.  
4. Select the number of copies, paper size, paper color, paper type, 2-sided printing, and finishing  
options.  
5. Press the green Start button.  
6. After the job prints, to return to the list of saved jobs, touch Browse.  
7. To return to the list of folders, touch Back.  
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Printing  
Printing from a Mailbox  
Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive.  
To print from a mailbox:  
1. At the control panel, press the Services button, then touch Print From.  
2. Select Mailbox, then touch the name of the folder containing the document.  
Note: If Mailbox is not displayed, use CentreWare Internet Services to enable the Scan to Mailbox  
and Print From Mailbox features. Then create a scan to mailbox folder. For details, see the System  
Administrator Guide at www.xerox.com/office/WC3655docs.  
3. Touch the name of the document that you want to print.  
4. Select the number of copies, paper size, paper color, paper type, 2-sided printing, and finishing  
options.  
5. Press the green Start button.  
6. After the job prints, to return to the list of documents in the mailbox, touch Browse.  
7. To return to the list of folders, touch Back.  
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Printing  
Printing from CentreWare Internet Services  
You can print .pdf, .ps, .pcl, .prn, and .xps files directly from CentreWare Internet Services without having  
to open another application or the print driver. You can store the files on a local computer hard drive,  
mass storage device, or network drive.  
To print from CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer  
on page 28.  
2. In CentreWare Internet Services, click the Print tab.  
3. To select the file from a local network or remote location, click Browse, select the file, then click  
Open.  
4. For Printing, select the desired options for the job.  
−
−
−
Normal Print prints a job immediately.  
Secure Print prints a job after you enter your passcode at the printer control panel.  
Sample Set, or Proof Print, prints one copy of a multiple-copy print job and holds the remaining  
copies at the printer.  
−
Save Job for Reprint saves a print job in a folder on the print server for future printing. You can  
specify a job name and folder.  
−
Delay Print prints a job at a specified time up to 24 hours from the original job submission.  
5. If Accounting is enabled, enter your User ID and account information.  
6. Click Submit Job.  
Note: To ensure that the job was sent to the queue, wait for the job submission confirmation  
message to appear before you close this page.  
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Copying  
6
This chapter includes:  
•
•
Basic Copying ........................................................................................................................................................................ 94  
Adjusting Copying Options.............................................................................................................................................. 97  
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Copying  
Basic Copying  
1. To clear previous settings, press the yellow Clear All button on the control panel.  
2. Load your original documents:  
−
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
3. Press the Services Home button, then touch Copy.  
4. Use the alphanumeric keypad on the control panel to enter the number of copies. The number of  
copies appears in the upper right corner of the touch screen.  
Note: To correct the number of copies entered using the alphanumeric keypad, press the C button,  
then re-enter the number.  
5. Change the copy settings as needed. For details, see Selecting Copy Settings.  
6. Press the green Start button.  
Notes:  
•
•
•
To pause or cancel a copy job, press the red Stop button on the control panel.  
To interrupt a copy job, press the Interrupt button on the control panel.  
On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel  
the job completely.  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
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Copying  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Copying an ID Card  
You can copy both sides of an ID card or small document onto one side of paper. Each side is copied  
using the same location on the document glass. The printer stores both sides and prints them side by  
side on the paper.  
To copy an ID card:  
1. At the printer control panel, press the Services Home button.  
2. Touch ID Card Copy.  
3. For side 1, under the ID Card Copy tab, verify the paper supply, lightness/darkness, sharpness, and  
auto suppression background settings. Change the settings as needed.  
4. Lift the document cover.  
5. Place the ID card, or a document smaller than half the selected paper supply size, about 6 mm (.25  
in.) from the upper left corner of the document glass.  
6. Press the green Start button.  
7. Lift the document cover.  
8. For side 2, turn the document over and position it about 6 mm (.25 in.) from the upper left corner of  
the document glass.  
9. Touch Scan Side 2.  
10. To exit, press the Services Home button.  
11. Remove the ID card from the scanner.  
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Adjusting Copying Options  
This section includes:  
•
•
•
Basic Settings......................................................................................................................................................................... 98  
Image-Quality Settings ..................................................................................................................................................... 99  
Output Adjustments .........................................................................................................................................................100  
You can adjust numerous options for your copy jobs, specify characteristics of the original documents,  
and customize the output. For details, see Basic Copying on page 98.  
You can also modify the default settings for many options. For details, see Selecting Default Copy  
Settings.  
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Copying  
Basic Settings  
This section includes:  
•
•
•
Selecting a Paper Tray....................................................................................................................................................... 98  
Making the Image Lighter or Darker........................................................................................................................... 98  
Setting 2-Sided Copying ................................................................................................................................................... 98  
Selecting a Paper Tray  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Copy tab.  
4. For Paper Supply, touch the desired tray.  
Making the Image Lighter or Darker  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Image Quality tab.  
4. Touch Image Options.  
5. To lighten or darken the image, for Lighten/Darken, move the slider up or down.  
6. Touch OK.  
Setting 2-Sided Copying  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Copy tab.  
4. For 2-Sided Copying, select an option.  
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Image-Quality Settings  
This section includes:  
•
•
•
Specifying the Original Document Type.................................................................................................................... 99  
Adjusting the Sharpness ................................................................................................................................................... 99  
Auto Background Suppression........................................................................................................................................ 99  
Specifying the Original Document Type  
To specify the type of the original document:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Image Quality tab.  
4. Touch Original Type.  
5. Touch an option.  
6. Touch OK.  
Adjusting the Sharpness  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Image Quality tab.  
4. Touch Image Options.  
5. For Sharpness, move the slider up or down.  
6. Touch OK.  
Auto Background Suppression  
When copying originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Background Suppression setting to reduce the sensitivity of the  
printer to variations in light background colors.  
To turn on Auto Background Suppression:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Image Quality tab.  
4. Touch Image Enhancement.  
5. Under Background Suppression, touch Auto Suppression.  
6. Touch OK.  
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Copying  
Output Adjustments  
Collating Copies  
You can automatically collate multi-page copy jobs. For example, when making three 1-sided copies of a  
six-page document, the copies are printed in this order:  
1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6  
Uncollated copies print in the following order:  
1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6  
To select a collating option:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Copy tab.  
4. Under Copy Output, select an option.  
−
−
Collated turns on collation for all copies made, regardless of where the originals are placed.  
Uncollated turns off collation.  
Reducing or Enlarging the Image  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%.  
To reduce or enlarge the image:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Copy tab.  
4. Under Reduce/Enlarge, touch an option:  
−
−
To select a preset image size, touch a button.  
To set the copy size in increments of 1%, touch the + or - buttons or use the keypad to set the  
percentage. The default setting is 100%.  
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Copying  
Printing Multiple Pages per Side  
To print multiple pages per side:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Output Format tab.  
4. Touch Page Layout.  
5. Touch one of the following:  
−
−
Off: This option copies one original image onto one side of a page.  
Pages Per Side: This option places a defined number of pages on one or both sides of the  
paper.  
−
Repeat Image: This option places a defined number of the same image on one or both sides of  
the paper.  
6. Touch OK.  
Adjusting the Edge Erase  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Layout Adjustment tab.  
4. Touch Edge Erase.  
5. Select the desired edge, then to adjust, touch the (+) or (-) button.  
6. Touch OK.  
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Scanning  
7
This chapter includes:  
•
•
•
•
•
•
•
Basic Scanning ....................................................................................................................................................................104  
Scanning to a USB Flash Drive.....................................................................................................................................107  
Scanning to a Shared Folder on a Network Computer ......................................................................................108  
Scanning to an Email Address......................................................................................................................................111  
Scanning to Web Services on Devices.......................................................................................................................112  
Scanning Images into an Application on a USB Connected Computer.....................................................113  
Adjusting Scanning Settings .........................................................................................................................................115  
See also:  
Installation and Setup Overview on page 32  
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Scanning  
Basic Scanning  
The Scanning feature provides several methods for scanning and storing an original document. The  
scanning procedure using your printer differs from that of desktop scanners. The printer is connected  
typically to a network rather than a single computer, so you select a destination for the scanned image  
at the printer.  
The printer supports the following scanning functions:  
•
•
•
•
•
Scan documents and store images on the printer hard drive.  
Scan original documents to a document repository on a network server.  
Scan original documents to an email address.  
Scan original documents to your home directory.  
Scan original documents to a USB Flash drive.  
Notes:  
•
•
The printer must be connected to a network to retrieve a scan file remotely.  
Print, copy, and fax jobs can print while you are scanning original documents or downloading  
files from the printer hard drive.  
•
For details, see the Help in CentreWare Internet Services.  
To scan an image:  
1. On the control panel, press the yellow Clear All button to clear previous settings.  
2. Load your original documents:  
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
−
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
3. Press the Services Home button, then touch Workflow Scanning.  
4. Touch the Down arrow, then select the template group from the menu.  
5. Select a template from the list.  
6. To change scan settings, touch the appropriate buttons.  
7. Press the green Start button.  
Note: To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to  
continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection  
within 60 seconds, the job automatically resumes.  
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Scanning  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
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Scanning  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Scanning  
Scanning to a USB Flash Drive  
You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function  
produces scans in .jpg, .pdf, and .tiff file formats.  
To scan to a USB Flash drive:  
Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver  
button, then wait until the Power Saver indicator turns off.  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Insert your USB Flash drive into the USB port on the side of the printer.  
The USB Drive Detected message appears on the touch screen.  
3. Touch Scan to USB.  
4. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings  
on page 115.  
5. Touch the Workflow Scanning tab.  
6. To change the file name, touch File Name, type the name, then touch OK.  
7. To select a file format:  
•
Touch the Filing Options tab, then touch File Format.  
Touch an option, then touch OK.  
8. To begin the scan, press Start.  
WARNING: Do not remove the USB Flash drive until prompted. If you remove the Flash drive before  
the transfer is complete, the file can become unusable and other files on the drive can be damaged.  
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Scanning  
Scanning to a Shared Folder on a Network  
Computer  
This section includes:  
•
•
•
•
Sharing a Folder on a Windows Computer .............................................................................................................108  
Sharing a Folder Using Macintosh OS X Version 10.7 and Later...................................................................109  
Adding a Folder as an Address Book Entry Using CentreWare Internet Services ..................................109  
Scanning to a Folder on a Network Computer......................................................................................................110  
Before using the printer as a scanner on a network, you must:  
1. Create a shared folder on your computer hard drive.  
2. Create an address using CentreWare Internet Services or the Address Book Editor pointing the  
scanner to the computer.  
Note: For more information, see Connecting the Printer on page 34.  
Sharing a Folder on a Windows Computer  
1. Open Windows Explorer.  
2. Right-click the folder you want to share, then select Properties.  
3. Click the Sharing tab, then click Advanced Sharing.  
4. Select Share this folder.  
5. Click Permissions.  
6. Select the Everyone group, and verify that all permissions are enabled.  
7. Click OK.  
Note: Remember the Share name for later use.  
8. Click OK again.  
9. Click Close.  
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Scanning  
Sharing a Folder Using Macintosh OS X Version 10.7 and Later  
1. From the Apple menu, select System Preferences.  
2. From the Internet & Wireless menu, select Sharing.  
3. From the Service menu, select File Sharing.  
4. Under Shared Folders, click the plus icon (+).  
5. Browse to the folder that you want to share on the network, then click Add.  
6. To modify access rights for your folder, select it. The groups activate.  
7. From the Users list, click Everyone, then use the arrows to select Read & Write.  
8. Click Options.  
9. To share the folder with Windows computers, select Share files and folders using SMB.  
10. To share the folder with specific users, next to the user name, select On.  
11. Click Done.  
12. Close the System Preferences window.  
Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder  
and subfolders.  
Adding a Folder as an Address Book Entry Using CentreWare Internet  
Services  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer  
on page 28.  
2. Click Address Book.  
3. Click Add.  
4. For Scan To Destination, click Add Destination.  
5. For Nickname, type a name. This field is required.  
6. From the Protocol menu, select SMB.  
7. For Host Address, type the IP address or DNS name for the server.  
8. For Port Number, enter the default port number, or select a number from the range provided.  
9. For Name of Shared Directory, type the name of the destination folder on the FTP server. For  
example, to save scanned files to a shared folder named scans, type scans.  
10. For Subdirectory path, type the path of the folder as needed. For example, to save scans to a folder  
called colorscans that is one level below the scans folder, type /colorscans.  
11. Type the Login Name that you use to access this computer. The printer uses this login name to  
access the shared folder.  
12. To access the shared folder on the remote computer to save scanned files, for Password, type and  
confirm the password.  
13. Click Save.  
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Scanning  
Scanning to a Folder on a Network Computer  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. At the printer control panel, press the Services Home button.  
3. On the printer control panel, touch Scan to.  
4. Touch Network.  
5. Touch the address book entry.  
6. Touch OK.  
7. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings  
on page 115.  
8. To change the file name, touch File Name, type the name, then touch OK.  
9. To select a file format:  
•
Touch the Filing Options tab, then touch File Format.  
Touch an option, then touch OK.  
10. To begin the scan, press Start. The printer scans your image to the folder you specified.  
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Scanning  
Scanning to an Email Address  
Before scanning to an email address, set up the printer up with the email server information. For details,  
see the System Administrator Guide at www.xerox.com/office/WC3655docs.  
To scan an image and send it to an email address:  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Press the Services Home button, then touch Email.  
3. Touch the Email tab.  
4. Specify the method for selecting recipients:  
−
New Recipient: Allows you to enter the email address manually. To enter the address, use the  
keypad.  
−
−
Favorites: Allows you to select from the Device Address Book.  
Network Address Book: Allows you to select an email address from the network address book.  
5. When you are finished, touch Close.  
6. To add a subject line:  
•
Touch Subject, then use the touch screen keyboard to type the desired text.  
Touch OK.  
7. To add a message:  
•
Touch the Email Options tab.  
Touch Message.  
Type the Message text for the body of the email.  
Touch OK.  
8. To select a file format:  
•
Touch the Email Options tab.  
Touch File Format.  
Touch an option, then touch OK.  
9. To change the file name, touch File Name, type the name, then touch OK.  
10. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings  
on page 115.  
11. To begin the scan, press the Start button.  
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Scanning  
Scanning to Web Services on Devices  
Web Services on Devices (WSD) connect your computer to the printer. Use WSD to access scanned  
images at your computer.  
Note: See Installing the Printer as a Web Service on Devices.  
To scan to WSD:  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. On the printer control panel, touch Scan to.  
3. Touch WSD.  
4. To select a destination, touch the computer address.  
5. To select the scan type, touch the Event field, then touch the scan type.  
6. To begin the scan, press Start.  
7. At the computer WSD Scan Device message, select a program to complete the scan.  
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Scanning  
Scanning Images into an Application on a USB  
Connected Computer  
This section includes:  
•
•
•
Scanning an Image into an Application ..................................................................................................................113  
Scanning an Image Using Windows XP ...................................................................................................................113  
Scanning an Image Using Windows Vista or Windows 7.................................................................................114  
You can import images directly from the scanner into a folder on your computer. With a Macintosh  
computer, and some Windows applications, you can import the images directly into an application.  
Scanning an Image into an Application  
Note: Some Windows applications, including Office 2007, do not support this feature.  
1. Open the file to insert the image.  
2. In the file, select the insertion point for the image.  
3. From the Windows toolbar, click Image>Picture>From Scanner or Camera.  
4. From the Insert Image from Camera or Scanner window, select your device.  
5. Click Custom Insert.  
6. From the Basic Scanning tab, for Scan From, select an option.  
7. To change any of the scanning settings, select them as needed.  
8. To adjust crop lines, select Preview as needed.  
9. Click Scan.  
The printer scans the document and places the image in your application.  
Scanning an Image Using Windows XP  
1. On your computer, select Start>Control Panel.  
2. On your computer, click Start>Settings>Control Panel>Printer and Other Hardware.  
3. Double-click Scanners and Cameras.  
4. In the Scanners and Cameras window, click Next.  
5. Double-click Xerox WC3655.  
6. Select an option:  
−
−
−
−
Color picture  
Grayscale picture  
Black and white picture or text  
Custom  
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Scanning  
7. Select the paper source:  
−
−
Document Glass  
Document Feeder  
8. To preview the document or select a portion of the document to scan, select Preview.  
The printer scans a preview copy of the image.  
9. To select a portion of the document to scan, click and drag the corner points to resize the frame.  
10. Click Next.  
11. Type a name for this group of pictures.  
12. Select a file format.  
13. Type a path name or browse to a location for the scanned images.  
14. To save your image to the folder, in the Other Options window, select Nothing.  
15. Click Next.  
16. To view the scanned image, click the folder link in the window.  
17. Click Finish.  
The image is stored in the folder and ready for use in your applications.  
Scanning an Image Using Windows Vista or Windows 7  
1. On your computer, select Start>All Programs>Windows Fax and Scan.  
2. Click New Scan.  
3. If prompted, select Xerox <ProdID>, then click OK.  
4. Select the scan settings.  
5. To preview the document or select a portion of the document to scan, select Preview.  
The printer scans a preview copy of the image.  
6. To select part of the document, clear Preview or scan images as separate files, then to resize the  
frame, use the corner points.  
7. Click Scan.  
The scanned image is stored in the default Scanned Documents folder or in a folder that you  
selected.  
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Scanning  
Adjusting Scanning Settings  
This section includes:  
•
•
•
•
•
•
•
•
•
•
Setting the Output Color.................................................................................................................................................115  
Setting the Scan Resolution ..........................................................................................................................................116  
Selecting 2-Sided Scanning ...........................................................................................................................................116  
Setting the File Format....................................................................................................................................................116  
Making the Image Lighter or Darker.........................................................................................................................116  
Adjusting the Sharpness .................................................................................................................................................117  
Adjusting the Contrast.....................................................................................................................................................117  
Automatically Suppressing Background Variation..............................................................................................117  
Specifying the Original Size...........................................................................................................................................117  
Erasing Edges.......................................................................................................................................................................118  
You can modify the scan settings for individual jobs, once you select the scan mode.  
You can also change the default values of some settings. For details, see Changing the Default Scan  
Settings.  
Setting the Output Color  
If the original image contains color, you can scan the image in color or in black and white. Selecting  
black and white significantly reduces the file size of the scanned images.  
To set the output color:  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch Output Color.  
4. Select a color mode.  
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Scanning  
Setting the Scan Resolution  
The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both  
the size and image quality of the scanned image file. Higher scan resolution produces better image  
quality and a larger file size.  
To set the scan resolution:  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Advanced Settings tab, then touch Resolution.  
4. Select an option.  
5. Touch OK.  
Selecting 2-Sided Scanning  
2-Sided Scanning scans both sides of the original image.  
To set 2-sided scanning:  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch 2-Sided Scanning.  
4. Touch 2-Sided.  
5. To rotate the image on side 2 by 180 degrees, touch 2-Sided, then touch Rotate Side 2.  
Setting the File Format  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Filing Options tab, then touch File Format.  
4. Touch an option, then touch OK.  
Making the Image Lighter or Darker  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Advanced Settings tab.  
4. Touch Image Options.  
5. To lighten or darken the image, for Lighten/Darken, move the slider up or down.  
6. Touch OK.  
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Scanning  
Adjusting the Sharpness  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Advanced Settings tab.  
4. Touch Image Options.  
5. For Sharpness, move the slider up or down.  
6. Touch OK.  
Adjusting the Contrast  
1. Press the Services Home button, then touch Scan To.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, select an option:  
−
−
Auto Contrast: To enable the printer to set the contrast automatically, select this option.  
Manual Contrast: To adjust contrast manually, select this option. To increase or decrease the  
contrast, move the Manual Contrast slider up or down.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Touch OK.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
Specifying the Original Size  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Layout Adjustment tab.  
4. Touch Original Size, then select an option.  
5. Touch OK.  
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Scanning  
Erasing Edges  
You can specify an amount of space to erase from the edges of your scans.  
To use Edge Erase:  
1. At the printer control panel, press the Services Home button.  
2. Touch Scan To, then select an option.  
3. Touch the Layout Adjustment tab.  
4. Touch Edge Erase.  
5. To change the Edge Erase settings, select an option.  
−
All Edges: Erases all four edges by the same amount. To specify the amount to erase from the  
edges, click the All Edges arrows.  
−
Individual Edges: This option specifies different amounts to erase from the edges. Touch  
Side 1, then to specify the amount to erase from each edge, use the arrows. Touch Side 2,  
then to specify the amount to erase from each edge, use the arrows or touch Mirror Side 1.  
6. Touch OK.  
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Faxing  
8
This chapter includes:  
•
•
•
•
•
•
•
•
Configuring the Printer for Faxing..............................................................................................................................120  
Basic Faxing..........................................................................................................................................................................122  
Sending an Embedded Fax............................................................................................................................................123  
Selecting Fax Options.......................................................................................................................................................125  
Sending a Server Fax........................................................................................................................................................133  
Sending an Internet Fax .................................................................................................................................................137  
Sending a LAN Fax ............................................................................................................................................................143  
Using the Address Book...................................................................................................................................................144  
The system administrator must set up this feature before you can use it. For details, see the System  
Administrator Guide at www.xerox.com/office/WC3655docs.  
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Faxing  
Configuring the Printer for Faxing  
Before you use the fax, you must configure the Fax Settings to make it compatible with your local  
connection and regulations. The Fax Settings include optional features you can use to configure the  
printer for faxing.  
Note: Not all options listed are supported on all printers. Some options apply only to a specific  
printer model, configuration, operating system, or driver type.  
For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.  
Document Glass  
•
Lift the document feeder cover and place the  
first page face down in the upper left corner of  
the document glass.  
•
•
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
•
•
•
•
•
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
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Faxing  
Document Feeder  
•
•
Insert originals face up, with page one on top.  
The confirmation indicator illuminates when  
you load the originals correctly.  
•
•
Adjust the paper guides so they fit against the  
originals.  
The document feeder supports paper weights  
of 50–125 g/m² for 1-sided pages, and  
60–125 g/m² for 2-sided pages.  
•
•
The document feeder supports paper sizes  
from 139.7 x 139.7 mm (5.5 x 5.5 in.)  
through 215.9 x 355.6 mm (8.5 x 14 in.).  
The maximum document feeder capacity is  
approximately 60 sheets of 80 g/m² paper.  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
•
•
•
•
•
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Faxing  
Basic Faxing  
You can send a fax in one of four ways:  
•
•
Fax, or embedded fax, scans the document and sends it directly to a fax machine.  
Server Fax scans the document and sends it to a fax server, which transmits the document to a fax  
machine.  
•
•
Internet Fax scans the document and emails it to a recipient.  
LAN Fax sends the current print job as a fax. For details, see the print driver software.  
To send a fax:  
1. Load your original documents:  
−
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
−
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
2. Press the Services Home button, then touch the appropriate fax.  
3. Address the fax using one or more of the available options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Save.  
Note: One or more dialing pauses can be required between the access number for an outside line  
and the fax number. When inserted, the dial pauses appear as commas in the fax number.  
−
Favorites allows you to access selected favorite individual or group contacts from the address  
book.  
−
Address Book allows you to access the printer address book.  
4. On the Fax tab, adjust the available fax options as needed.  
5. Adjust additional fax options as needed. For details, see Selecting Fax Options on page 125,  
Selecting Server Fax Options on page 134, or Selecting Internet Fax Options on page 139.  
6. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
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Faxing  
Sending an Embedded Fax  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Press the Services Home button, then touch Fax.  
3. Touch the Fax tab.  
4. To address the fax, touch one or more options.  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a dial pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Add. Add more  
numbers, or touch Close.  
Note: One or more dialing pauses can be required between the access number for an outside line  
and the fax number. When inserted, the dial pauses appear as commas in the fax number.  
−
Favorites allows you to access selected favorite individual or group contacts from the address  
book.  
−
Device Address Book: You can use this option to select fax numbers from your Device Address  
Book. Touch the Down arrow, then select a contact list from the drop-down menu. Touch the  
desired contact, then select Add to Recipients. Select and add more contacts, or touch Close.  
5. To include a fax cover sheet:  
Touch Cover Sheet>On.  
•
Touch the To field, use the touch screen keyboard to type the name of the recipient, then touch OK.  
Touch the From field, use the touch screen keyboard to type the name of the sender, then touch OK.  
To add or modify a comment, do one of the following:  
•
•
•
•
Touch an existing comment, then touch OK. To finalize your cover sheet selections, touch  
OK.  
Touch an <Available> comment, touch the Edit icon, use the touch screen keyboard to  
type the text, then touch OK. To finalize your cover sheet selections, touch OK.  
To delete an existing comment, touch the comment, then touch the Delete icon. To  
confirm the action, touch Delete.  
To edit an existing comment, touch the comment, then touch the Edit icon. To change the  
comment, use the touch screen keyboard, then touch OK.  
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Faxing  
6. Touch 2-sided Scanning and select an option.  
7. Touch Original Type and select an option.  
8. Touch Resolution and select an option.  
9. Select more options as needed. For details, see Selecting Fax Options on page 125.  
10. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
Note: To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to  
continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection  
within 60 seconds, the job automatically resumes.  
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Faxing  
Selecting Fax Options  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Adjusting Brightness and Sharpness .........................................................................................................................125  
Automatically Suppressing Background Variation..............................................................................................126  
Adjusting the Contrast.....................................................................................................................................................126  
Specifying the Size of the Original .............................................................................................................................126  
Selecting Reducing or Splitting....................................................................................................................................127  
Setting Up Book Faxing...................................................................................................................................................127  
Printing a Confirmation Report....................................................................................................................................127  
Selecting the Starting Rate............................................................................................................................................128  
Sending a Delayed Fax....................................................................................................................................................128  
Sending Header Text........................................................................................................................................................128  
Sending a Fax to a Remote Mailbox..........................................................................................................................129  
Storing a Fax in a Local Mailbox .................................................................................................................................129  
Printing Local Mailbox Documents.............................................................................................................................129  
Deleting Local Mailbox Documents ...........................................................................................................................130  
Storing a Fax for Local or Remote Polling ...............................................................................................................130  
Printing or Deleting Stored Faxes ...............................................................................................................................131  
Polling a Remote Fax........................................................................................................................................................131  
Building a Fax Job..............................................................................................................................................................132  
Adjusting Brightness and Sharpness  
You can lighten or darken the image, and adjust the sharpness.  
To adjust the image:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Options.  
3. On the Image Options screen, adjust the sliders as needed:  
−
−
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
4. Touch OK.  
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Faxing  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, select an option:  
−
Manual Contrast allows you to adjust the contrast manually. Under Manual Contrast, move  
the slider up or down to increase or decrease the contrast. The middle position on the slider,  
Normal, does not change the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
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Faxing  
Selecting Reducing or Splitting  
You can determine the method to use for handling images that are too large.  
To select reducing or splitting:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Reduce/Split.  
3. Touch an option:  
−
−
Reduce to Fit shrinks large documents to fit on smaller paper.  
Split Across Pages continues a single image across several pages.  
4. Touch OK.  
Setting Up Book Faxing  
You can determine the method used for scanning images in a book.  
To select book faxing:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Layout Adjustment tab, then touch Book Faxing.  
3. Touch an option:  
−
−
−
−
Off is the default setting.  
Both Pages scans both pages of the book.  
Left Page Only scans the left page of the book.  
Right Page Only scans the right page of the book.  
4. To set the amount to erase, touch the Binding Edge Erase arrows as needed.  
5. Touch OK.  
Printing a Confirmation Report  
You can print a report that confirms when your faxes are sent or received. The report contains  
information on timeouts, busy signals, and retry failures.  
To set up a confirmation report printing:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Confirmation Report.  
3. Touch an option:  
−
−
Print Confirmation: This option generates a report for all fax jobs.  
Print on Error Only: This option generates a report only for fax jobs that fail to send.  
4. Touch OK.  
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Faxing  
Selecting the Starting Rate  
Select the highest starting rate unless the destination for the fax you are sending has special  
requirements.  
To select the transmission speed for a fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Starting Rate.  
3. Touch an option.  
4. Touch OK.  
Note: Some telephone networks can require you to set the fax starting rate to Forced (4800 bps).  
The slower data rate ensures a more reliable transmission of data.  
Sending a Delayed Fax  
You can set a time in the future for the printer to send your fax job. The delay can range from 15  
minutes through 24 hours.  
Note: Before using this feature, set the printer to the current time.  
To specify the time to send your fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Delay Send.  
3. Touch Delay Send.  
4. Touch Specified Time.  
−
−
−
Touch the Hour field, then touch the arrows to set a number.  
Touch the Minute field, then touch the arrows to set a number.  
If your printer is set to display the 12-hour clock, touch AM or PM.  
5. Touch OK.  
The fax is scanned and saved, then sent at the specified time.  
Sending Header Text  
The system administrator must set up this feature before you can use it. For details, see the System  
Administrator Guide at www.xerox.com/office/WC3655docs.  
To include the fax header text:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Send Header Text.  
3. Touch On.  
4. Touch OK.  
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Faxing  
Sending a Fax to a Remote Mailbox  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Send to Remote Mailbox.  
4. To address the fax, select an option:  
−
Fax Number: You can use this option to enter a fax number. Touch Enter Fax Number, use the  
alphanumeric keypad to enter the number, then touch OK.  
−
Dialing Characters: You can use this option to insert characters such as a Dial Pause in a fax  
number. To enter the numerals and characters, use the touch screen keypad, then touch OK.  
5. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
6. Touch OK.  
7. Press the Start button.  
Storing a Fax in a Local Mailbox  
The system administrator must create a mailbox before you can use this feature. For details, see the  
System Administrator Guide at www.xerox.com/office/WC3655docs.  
To store a fax in a local mailbox:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Store to Local Mailbox.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch OK.  
Printing Local Mailbox Documents  
To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a  
Local Mailbox on page 129.  
To print local mailbox documents:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Print Local Mailbox Documents.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch Print All Documents. The documents in the mailbox are printed.  
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Faxing  
Deleting Local Mailbox Documents  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Mailboxes.  
3. Touch Delete Local Mailbox Documents.  
4. Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number.  
5. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit  
mailbox passcode.  
6. Touch Delete All Documents.  
7. To confirm, touch Delete All. All documents in the mailbox are deleted.  
Storing a Fax for Local or Remote Polling  
Turn on Secure or Non-Secure Local Polling to make fax documents stored on one printer available for  
remote polling by other printers. When Secure Local Polling is on, you create a list of fax numbers that  
are allowed to access the stored faxes on the printer.  
To store a fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Local Polling.  
3. For Store for Local Polling, touch an option.  
−
Non-Secure Polling: You can use this option to scan your originals and store them as  
documents. Anyone with this fax number can access the documents.  
−
Secure Polling: You can use this option to scan your originals and store them as documents.  
You specify the fax numbers that can access the documents.  
4. For secure polling, to add fax numbers to the access list, touch one or more of the following options:  
−
Fax Number: You can use this option to enter a fax number. To enter the number, use the  
alphanumeric keyboard, then touch + to add the number.  
−
Device Address Book: You can use this option to select fax numbers from your Device Address  
Book. Touch the Down arrow, then select a contact list from the drop-down menu. Touch the  
desired contact, then select Add to Recipients. Select and add more contacts, or touch Close.  
−
Allow all Address Book fax numbers access: You can use this option to add all stored fax  
numbers to the list.  
Note: To modify existing entries in the access list, touch the entry, then select Edit, Remove, or  
Remove All from the drop-down menu.  
5. Touch OK.  
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Faxing  
Printing or Deleting Stored Faxes  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Local Polling.  
3. For Store for Local Polling, touch an option.  
−
−
Print All Stored Documents: This option prints all fax documents stored in the printer.  
Delete All Stored Documents: This option deletes all fax documents stored in the printer. To  
confirm the action, touch Delete All.  
Polling a Remote Fax  
If remote polling is turned on, you can retrieve documents that were stored using local polling on  
another fax machine.  
Note: If Local Polling is turned on, Remote Polling is not available. To turn off Local Polling, touch  
Local Polling>Off>Save.  
To poll a remote fax:  
1. Press the Services Home button, then touch Fax.  
2. Touch the Fax Options tab, then touch Remote Polling.  
3. For Poll, touch Remote Fax.  
4. Select one or more options.  
−
Enter Number: You can use this option to enter a fax number manually. To enter the number,  
use the alphanumeric keyboard, then touch + to add the number.  
−
Dialing Characters allows you to insert characters such as a dial pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Add. Add more  
numbers, or touch Close.  
5. To set a later time for your printer to retrieve faxes from other fax machines:  
Touch Delay Poll.  
To set the time, touch Delay Poll.  
•
•
Touch the Hour field, then touch the arrows to set a number.  
•
•
Touch the Minute field, then touch the arrows to set a number.  
If your printer is set to display the 12-hour clock, touch AM or PM.  
Touch OK.  
6. To retrieve and print the faxes, touch Poll Now.  
Note: To cancel the operation, touch Close.  
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Building a Fax Job  
Use this feature to fax an assorted group of originals, each with different settings. Each segment is  
programmed and scanned, and the images are stored temporarily in the printer. Once all segments have  
been stored, the individual segments are faxed as a single job.  
To build a fax job:  
1. Press the Services Home button, then touch the appropriate fax.  
2. Address the fax using one or more of the available options:  
−
−
−
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
Dialing Characters allows you to insert characters such as a Dial Pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Save.  
Device Address Book: You can use this option to select fax numbers from your Device Address  
Book.  
Favorites: You can use this option to access and select the individual or group contacts that are  
designated as favorites in your Device Address Book.  
3. Touch the Job Assembly tab, then touch Build Job>On.  
4. Touch Options.  
•
Select or clear the Display Summary window between segments check box.  
Select or clear the Turn Build Job Off after Job is Submitted check box.  
5. Program and scan the first segment:  
•
Load the originals for the first segment.  
Select the required settings, such as layout adjustments, image quality, and options.  
Press the green Start button on the control panel.  
6. Program and scan additional segments:  
•
Load the originals for the next segment.  
When the Build Job screen appears, touch Program Next Segment.  
Using the appropriate tabs, select the required settings.  
Press the green Start button to scan the originals for that segment.  
7. Repeat the previous step for each remaining segment.  
Note: At any time, you can touch Delete Last Segment or Delete All Segments to modify the job.  
8. When all of the segments have been programmed and scanned, touch Submit the Job. The Job  
Progress screen appears, and the individual segments are faxed as a single job.  
9. On the Job Progress screen, touch Job Details to view a summary of the job.  
Note: If necessary, touch Delete>Delete Job to cancel the job.  
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Faxing  
Sending a Server Fax  
If a fax server is connected to the network, you can send a document to a fax machine without requiring  
a dedicated telephone line.  
When using the server fax, a document is scanned and sent to a fax repository on the network. The fax  
server then sends the fax over a telephone line to a fax machine.  
The system administrator must enable the server fax service and configure a fax repository, or filing  
location, before you can use this feature.  
To send a server fax:  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Press the Services Home button, then touch Server Fax.  
3. To address the fax, touch one or more options:  
−
The Enter Number and Press Add field allows you to enter a fax number manually. Use the  
alphanumeric keypad to enter the number, then touch Add.  
−
Dialing Characters allows you to insert characters such as a dial pause in a fax number. Use  
the touch screen keypad to enter the numerals and characters, then touch Add. Add more  
numbers, or touch Close.  
−
Fax Directory allows you to select fax numbers from your Fax Directory. Touch the Up or Down  
arrows to scroll through the list, touch the desired contact, then select Add to Recipients from  
the drop-down menu. Select and add more contacts, or touch Close.  
4. Touch 2-sided Scanning and select an option.  
5. Touch Original Type and select an option.  
6. Touch Resolution and select an option.  
7. Select more options as needed. For details, see Selecting Server Fax Options on page 134.  
8. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
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Faxing  
Selecting Server Fax Options  
This section includes:  
•
•
•
•
•
•
•
Adjusting Brightness.........................................................................................................................................................134  
Automatically Suppressing Background Variation..............................................................................................134  
Adjusting the Contrast.....................................................................................................................................................135  
Specifying the Orientation of the Original..............................................................................................................135  
Specifying the Size of the Original .............................................................................................................................135  
Sending a Delayed Fax....................................................................................................................................................136  
Building a Fax Job..............................................................................................................................................................136  
Adjusting Brightness  
You can lighten or darken the image.  
To adjust the image:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Options.  
3. On the Image Options screen, adjust the Lighten/Darken slider up or down as needed.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
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Faxing  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Image Quality tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, select an option:  
−
Manual Contrast allows you to adjust the contrast manually. Under Manual Contrast, move  
the slider up or down to increase or decrease the contrast. The middle position on the slider,  
Normal, does not change the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Specifying the Orientation of the Original  
1. Touch the Layout Adjustment tab, then touch Original Orientation.  
2. On the Original Orientation screen, touch the desired orientation:  
−
Upright Images and Sideways Images refer to the direction the originals are loaded in the  
document feeder.  
−
Portrait Originals and Landscape Originals refer to the images on the originals.  
Note: If you are using the document glass, the orientation of the original is as seen before turning it  
over.  
3. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X)arrows.  
4. Touch OK.  
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Faxing  
Sending a Delayed Fax  
You can set a time in the future for the printer to send your fax job. The delay can range from 15  
minutes through 24 hours.  
Note: Before using this feature, set the printer to the current time.  
To specify the time to send your fax:  
1. Press the Services Home button, then touch Server Fax.  
2. Touch the Fax Options tab, then touch Delay Send.  
3. To select a delayed transmission time, touch Delay Send.  
•
Touch the Hour field, then touch the arrows to set a number.  
Touch the Minute field, then touch the arrows to set a number.  
If your printer is set to display the 12-hour clock, touch AM or PM.  
4. Touch OK.  
The fax is scanned and saved, then sent at the specified time.  
Building a Fax Job  
For details, see Building a Fax Job on page 132.  
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Faxing  
Sending an Internet Fax  
If an SMTP (email) server is connected to the network, a document can be sent to an email address. This  
feature eliminates the need for a dedicated telephone line and the associated service costs. When  
sending an Internet Fax, the document is scanned and sent to an email address.  
To send an Internet fax:  
1. Load the original on the document glass or in the document feeder.  
2. Touch the Services Home button, then touch Internet Fax.  
3. To address the fax:  
•
Touch New Recipient.  
Touch the Down arrow, then from the menu, select To: or Cc:.  
Touch the Enter email address and select Add field, then use the touch screen keyboard to type the  
email address.  
Touch Add.  
Use the touch screen keyboard to type additional email addresses.  
When you are finished, touch Close.  
4. To add a subject line:  
•
Touch Subject, then use the touch screen keyboard to type the desired text.  
Note: To modify the default subject that appears, touch X to clear the field.  
Touch OK.  
5. Adjust the Internet fax options as needed.  
Touch 2-sided Scanning and select from the drop-down menu:  
•
•
•
•
1-Sided  
2-Sided  
2-Sided, Rotate Side 2  
Touch Original Type and select from the drop-down menu:  
•
•
•
•
•
Photo & Text  
Photo  
Text  
Map  
Newspaper/Magazine  
Touch File Format, then select from the drop-down menu:  
•
•
•
TIFF  
PDF  
PDF/A  
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Faxing  
6. Adjust additional fax options as needed.  
7. Press the green Start button. The printer scans all of the pages into a document, then sends the  
document as an email attachment in .pdf or .tiff file format.  
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Faxing  
Selecting Internet Fax Options  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
Adjusting Brightness and Sharpness .........................................................................................................................139  
Automatically Suppressing Background Variation..............................................................................................139  
Adjusting the Contrast.....................................................................................................................................................140  
Setting the Resolution......................................................................................................................................................140  
Setting the Quality and File Size .................................................................................................................................141  
Specifying the Orientation of the Original..............................................................................................................141  
Specifying the Size of the Original .............................................................................................................................141  
Adding a Message .............................................................................................................................................................142  
Specifying a Reply To Address .....................................................................................................................................142  
Printing an Acknowledgment Report.........................................................................................................................142  
Building a Fax Job..............................................................................................................................................................142  
Adjusting Brightness and Sharpness  
You can lighten or darken the image, and adjust the sharpness.  
To adjust the image:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Options.  
3. On the Image Options screen, adjust the sliders as needed:  
−
−
Lighten/Darken lightens or darkens the image.  
Sharpness sharpens or softens the image.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
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Faxing  
Adjusting the Contrast  
Contrast is the relative difference between light and dark areas in an image.  
To adjust the contrast:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Image Enhancement.  
3. On the Image Enhancement screen, adjust the contrast:  
−
Manual Contrast allows you to adjust the contrast manually. Move the slider up or down to  
increase or decrease the contrast. The middle position on the slider, Normal, does not change  
the contrast.  
−
Auto Contrast allows the printer to set the contrast automatically.  
4. Touch OK.  
Setting the Resolution  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Resolution.  
3. On the Resolution screen, touch the desired resolution.  
−
−
−
−
−
−
−
−
72 dpi produces acceptable image quality for onscreen viewing, and the smallest file size.  
100 dpi produces good image quality for onscreen viewing, and small file size.  
150 dpi produces good image quality for onscreen viewing, and small file size.  
200 x 100 dpi produces good image quality, and moderate file size.  
200 dpi produces good image quality, and moderate file size. This setting is the default.  
300 dpi produces high image quality, and large file size.  
400 dpi produces higher image quality, and larger file size.  
600 dpi produces the highest image quality, and the largest file size.  
4. Touch OK.  
Note: Check with the system administrator to determine the largest file size that the email system  
allows.  
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Faxing  
Setting the Quality and File Size  
The Quality/File Size option lets you choose from three settings that balance the quality of the image  
and the size of the file. Higher quality images result in larger file sizes, which are not ideal for sharing and  
transmitting over the network.  
To set the Internet fax quality and file size:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Advanced Settings tab, then touch Quality/File Size.  
3. On the Quality/File Size screen, to select a setting, use the slider.  
Note: The settings range from Highest Compression and Smallest File Size to Lowest Compression  
and Largest File Size.  
4. Touch OK.  
Specifying the Orientation of the Original  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Layout Adjustment tab, then touch Original Orientation.  
3. On the Original Orientation screen, touch the desired orientation:  
−
Upright Images and Sideways Images refer to the direction the originals are loaded in the  
document feeder.  
−
Portrait Originals and Landscape Originals refer to the images on the originals.  
Note: If you are using the document glass, the orientation of the original is as seen before turning it  
over.  
4. Touch OK.  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Layout Adjustment tab, then touch Original Size.  
3. On the Original Size screen, select an option:  
−
Auto Detect: This options allows the printer to determine the size of the original.  
Note: The Auto Detect option is enabled only when the original is loaded in the duplex automatic  
document feeder.  
−
Preset Scan Areas specifies the area to scan when it matches a standard paper size. In the  
scrolling list, touch the desired paper size.  
−
Custom Scan Area allows you to specify the height and width of the area to scan. To specify  
an area, touch the Length (Y) and Width (X) arrows.  
4. Touch OK.  
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Faxing  
Adding a Message  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Message.  
3. Type a message using the touch screen keyboard.  
4. Touch OK.  
Specifying a Reply To Address  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Reply To.  
3. Type an email address using the touch screen keyboard.  
4. Touch OK.  
Printing an Acknowledgment Report  
If the status of each recipient is known, you can print a delivery status report. The printer waits for a  
delivery receipt from each recipient, then prints the report.  
Note: The report could be delayed depending on the response time of the recipients.  
To print an acknowledgment report:  
1. Touch the Services Home button, then touch Internet Fax.  
2. Touch the Internet Fax Options tab, then touch Acknowledgment Report.  
3. Touch Print Report.  
4. Touch OK.  
Building a Fax Job  
For details, see Building a Fax Job on page 132.  
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Faxing  
Sending a LAN Fax  
Local Area Network (LAN) Fax allows you to send faxes from the print driver on your computer to a fax  
machine over a telephone line. The Fax window allows you to enter recipients, create a cover page with  
notes, and set options. Using the options you can select confirmation sheets, send speed, fax resolution,  
send time, and fax dialing options.  
Notes:  
•
When the Fax job type is selected, some features, such as Edge Enhancement, Thin Line  
Enhancement, and Black Enhancement, are turned off.  
•
Not all printer models support this feature.  
To send a LAN fax:  
1. With the desired document or graphic open in your application, open the Print dialog box. For most  
software applications, click File>Print or press CTRL+P.  
2. Select your printer, then click Properties to open the print driver dialog box.  
3. On the Printing Options tab, from the Job Type list, select Fax.  
4. Click Recipients.  
5. Do one or more of the following:  
−
Click the Add From Phonebook button, then select a phonebook from the list. Select a name  
from the upper list, then add it to the Fax Recipients. To add more names, repeat the  
procedure. Click OK.  
−
Click the Add Recipients button, type the recipient name and fax number, add other  
information, then click OK. Add new recipients as needed.  
6. To include a cover sheet, click Cover Sheet, then from the Cover Sheet Options list, select Print a  
Cover Sheet.  
7. On the Cover Sheet information tab, type notes that you want to appear on the cover sheet.  
8. Click the Image tab.  
9. From the Watermark list, select Custom, then click OK. For details, see Printing Watermarks.  
10. On the Options tab, select the options for this fax.  
11. Click OK.  
12. In the Printer Properties window, click OK.  
13. Ensure that the recipient names and fax numbers are correct, then click OK.  
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Faxing  
Using the Address Book  
This section includes:  
•
•
Adding an Individual Entry to the Device Address Book...................................................................................144  
Editing or Deleting Favorites in the Device Address Book................................................................................145  
Adding an Individual Entry to the Device Address Book  
The Device Address Book can contain up to 5000 contacts. If the Add button is unavailable, the address  
book has reached its limit.  
Before you can use this feature, the system administrator must enable Create/Edit Contact from Touch  
Screen for All Users.  
To add a recipient to the Device Address Book:  
1. At the printer control panel, press the Services Home button.  
2. To add an Internet fax or email entry, touch E-mail or Internet Fax.  
3. Touch New Recipient.  
4. Touch the Enter email address and select Add field, then use the touch screen keyboard to type  
the email address.  
5. To add the recipient to the address book, touch Create New Contact. The Create New Contact icon  
appears as a blue book with a green plus (+) sign.  
6. Touch Create New Contact.  
7. To enter contact information, do one or more of the following:  
−
−
Enter the name to display in the address book.  
To add name and company information for the new entry, to the right of the contact field,  
touch the i button. For the First Name, Last Name, or Company fields, enter a name, then touch  
OK.  
−
−
To enter a fax number for the contact, to the right of the green fax icon, touch the field. To  
enter the number, use the alphanumeric keyboard.  
To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon,  
touch the field. To enter the number, use the alphanumeric keyboard.  
Notes:  
•
•
The first entry into one of the fields becomes the display name for the contact information.  
The email address that you previously entered is displayed to the right of the email icon.  
8. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
9. To save the contact to the Device Address Book, touch OK.  
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Faxing  
To add a recipient to the Device Address Book using the Fax feature:  
1. At the printer control panel, press the Services Home button.  
2. To add a fax address book entry, touch Fax.  
3. Touch the Enter Fax Number field, then to enter the number, use the touch screen keyboard.  
4. To add the recipient to the address book, touch Create New Contact. The Create New Contact icon  
appears as a blue book with a green plus (+) sign.  
5. Touch Create New Contact.  
6. To enter contact information, do one or more of the following:  
−
−
Enter the name to display in the address book.  
To add name and company information for the new entry, to the right of the contact field,  
touch the i button. For the First Name, Last Name, or Company fields, enter a name, then touch  
OK.  
−
−
To enter an email address for the contact, to the right of the green fax icon, touch the field. To  
enter the address, use the touch screen keyboard.  
To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon,  
touch the field. To enter the number, use the alphanumeric keyboard.  
Notes:  
•
•
The first entry into one of the fields becomes the display name for the contact information.  
The fax number that you previously entered appears to the right of the green fax icon.  
7. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
8. To save the contact to the Device Address Book, touch OK.  
Editing or Deleting Favorites in the Device Address Book  
1. At the printer control panel, press the Services Home button.  
2. Touch Email or Internet Fax.  
3. Depending on the printer settings, one of two options displays. Touch Device Address Book or  
Network Address Book.  
4. Under Names, touch a contact name.  
5. Touch Details.  
6. To change the display name of the contact, touch the i button, edit the information in the fields,  
then touch OK.  
7. To enter the email address, to the right of the email icon, touch the field. To enter the address, use  
the touch screen keyboard.  
8. To enter a fax number for the contact, to the right of the green fax icon, touch the field. To enter  
the number, use the alphanumeric keyboard.  
9. To enter an Internet fax number for the contact, to the right of the blue Internet Fax icon, touch the  
field. To enter the number, use the alphanumeric keyboard.  
10. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax  
fields, touch the corresponding star.  
11. To save the contact to the Device Address Book, touch OK.  
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Maintenance  
9
This chapter includes:  
•
•
•
Cleaning the Printer ..........................................................................................................................................................148  
Ordering Supplies...............................................................................................................................................................152  
Managing the Printer.......................................................................................................................................................156  
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Maintenance  
Cleaning the Printer  
This section includes:  
•
•
•
•
General Precautions..........................................................................................................................................................148  
Cleaning the Exterior........................................................................................................................................................149  
Cleaning the Scanner .......................................................................................................................................................149  
Cleaning the Interior ........................................................................................................................................................151  
General Precautions  
CAUTION: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting.  
Do not touch or scratch the surface of the drum.  
CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol  
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as  
directed in this documentation.  
WARNING: Keep all cleaning materials out of the reach of children.  
WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays  
contain explosive mixtures and are not suitable for use in electrical applications. Use of pressurized  
spray cleaners increases the risk of fire and explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.  
•
•
Do not place anything on top of the printer.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
•
•
•
Do not open covers and doors during printing.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
•
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
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Maintenance  
Cleaning the Exterior  
Clean the exterior of the printer once a month.  
•
•
•
Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth.  
After cleaning, wipe with a dry, soft cloth.  
For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain  
off.  
CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer  
through a gap and cause problems. Never use cleaning agents other than water or mild detergent.  
Cleaning the Scanner  
Clean the scanner about once a month, when anything is spilled on it, or when debris or dust collect on  
any of the surfaces. Keep the feed rollers clean to ensure the best possible copies and scans.  
Cleaning the Scanner  
1. Slightly dampen a soft, lint-free cloth with water.  
2. Remove any paper from the duplex automatic document feeder.  
3. Open the duplex automatic document feeder top cover.  
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Maintenance  
4. Wipe the surfaces of the document glass and CVT glass until they are clean and dry.  
Note: For best results, to remove marks and streaks, use a standard glass cleaner.  
5. Wipe the white underside of the document cover until it is clean and dry.  
6. Close the duplex automatic document feeder.  
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Maintenance  
Cleaning the Feed Rollers on the Duplex Automatic Document Feeder  
1. Open the duplex automatic document feeder top cover.  
2. With a clean, lint-free cloth moistened with water, wipe the feed rollers and the separation pad until  
they are clean.  
Note: If the duplex automatic document feeder feed rollers and separation pad get stained with  
toner or debris, they can cause stains on the documents. To remove stains, use a soft lint-free cloth  
dampened with a neutral detergent or water.  
Cleaning the Interior  
To prevent stains inside the printer that can deteriorate print quality, clean the interior of the printer  
regularly. Clean the printer interior whenever you replace the drum cartridge.  
After clearing paper jams or replacing a toner cartridge, inspect the inside of the printer before closing  
the printer covers and doors.  
•
•
Remove any remaining pieces of paper or debris. For details, see Clearing Paper Jams on page 167.  
Remove any dust or stains with a dry, clean cloth.  
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If  
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off  
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the  
printer has cooled.  
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Maintenance  
Ordering Supplies  
This section includes:  
•
•
•
•
•
•
Consumables........................................................................................................................................................................152  
Routine Maintenance Items .........................................................................................................................................152  
When to Order Supplies...................................................................................................................................................153  
Viewing Printer Supply Status ......................................................................................................................................153  
Toner Cartridges.................................................................................................................................................................154  
Recycling Supplies..............................................................................................................................................................155  
Consumables  
Consumables are printer supplies that get depleted during the operation of the printer. The consumable  
supply for this printer is the genuine Xerox® Black Toner Cartridge.  
Notes:  
•
•
Each consumable includes installation instructions.  
Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner  
remaining amount displayed could be inaccurate.  
•
To ensure print quality, the toner cartridge has been designed to cease functioning at a  
predetermined point.  
CAUTION: Use of toner other than genuine Xerox® Toner can affect print quality and printer  
reliability. Xerox® Toner is the only toner designed and manufactured under strict quality controls by  
Xerox for specific use with this printer.  
Routine Maintenance Items  
Routine maintenance items are printer parts that have a limited life and require periodic replacement.  
Replacements can be parts or kits. Routine maintenance items are typically customer replaceable.  
Note: Each routine maintenance item includes installation instructions.  
Routine maintenance items for this printer include the following:  
•
•
•
•
Smart Kit Drum Cartridge  
Staple Cartridge  
Maintenance Kit  
Feed Roller Kit  
Note: Not all options listed are supported on all printers. Some options apply only to specific printer  
models or configurations.  
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Maintenance  
When to Order Supplies  
A warning appears on the control panel when supplies near their replacement time. Verify that you have  
replacements on hand. It is important to order these items when the messages first appear to avoid  
interruptions to your printing. An error message appears on the control panel when supplies must be  
replaced.  
Order supplies from your local reseller or go to www.xerox.com/office/WC3655supplies.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
Viewing Printer Supply Status  
You can check the status and percentage of life remaining for your printer supplies at any time using  
CentreWare Internet Services or the control panel.  
To view printer supply status using CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.  
2. Select the Status tab.  
3. Under Status, click Supplies.  
To view printer supply status using the control panel:  
At the control panel, press Machine Status, then touch the Supplies tab.  
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Maintenance  
Toner Cartridges  
This section includes:  
•
•
General Precautions..........................................................................................................................................................154  
Replacing a Toner Cartridge..........................................................................................................................................155  
General Precautions  
WARNINGS:  
•
•
•
When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid  
contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.  
Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, have the  
child spit out the toner, and rinse out their mouth with water. Consult a physician immediately.  
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric  
sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of  
toner, contact your local Xerox representative.  
•
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch  
fire and cause burn injuries or an explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
•
•
Do not open covers and doors during printing.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
•
•
•
Do not place anything on top of the printer.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
•
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
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Maintenance  
Replacing a Toner Cartridge  
When a toner cartridge approaches the end of its usable life span, the control panel displays a toner low  
message. When a toner cartridge is empty, the printer stops and displays a message on the control  
panel.  
Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner remaining  
amount displayed could be inaccurate.  
Note: Each toner cartridge includes installation instructions.  
Printer Status Message  
Cause and Solution  
Toner Low  
The toner cartridge is low. Order a new toner cartridge.  
Toner Empty. Open the Front Cover. Then replace the The toner cartridge is empty. Open the front door and  
Toner Cartridge.  
replace the toner cartridge.  
Recycling Supplies  
For more information on the Xerox® supplies recycling program, go to: www.xerox.com/gwa.  
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Maintenance  
Managing the Printer  
This section includes:  
•
•
Adjusting the Altitude......................................................................................................................................................156  
Moving the Printer.............................................................................................................................................................157  
Adjusting the Altitude  
Use Adjust Altitude to adjust the altitude to match that of the location where the printer is installed. If  
the altitude setting is incorrect, it can cause print-quality problems.  
To adjust the altitude:  
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.  
2. Touch Device Settings.  
3. Touch General.  
4. If needed, log in as administrator. For details, see the System Administrator Guide at  
www.xerox.com/office/WC3655docs.  
5. Touch Altitude Adjustment.  
6. To select the measurement units, touch Meters or Feet.  
7. Touch the altitude of the location of the printer, then press Save.  
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Maintenance  
Moving the Printer  
WARNINGS:  
•
To prevent dropping or tipping the printer, hold the printer between two people, with each  
person using one hand underneath to hold the printer and the other hand on top to stabilize it.  
•
If the optional 550-Sheet Feeder is installed, uninstall it before you move the printer. If the  
optional 550-Sheet Feeder is not fixed to the printer securely, it could fall to the ground and  
cause injury.  
Follow these instructions when moving the printer:  
1. Turn off the printer and disconnect the power cord and other cables from the back of the printer.  
For details, see Turning the Printer On and Off on page 36.  
WARNING: To prevent electric shock, never touch the power plug with wet hands. When removing  
the power cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it, which  
can lead to fire or electric shock.  
2. Remove any paper or other media from the output tray.  
3. If the output tray extension is extended, close it.  
4. Remove the paper from the paper tray.  
Keep the paper wrapped and away from humidity and dirt.  
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Maintenance  
5. When lifting the printer, grasp the areas as shown.  
Notes:  
•
When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right.  
Tilting the printer more than 10 degrees can cause toner spillage.  
•
Repack the printer and its options using the original packing material and boxes or a Xerox  
Repackaging Kit. For a repacking kit and instructions, go to  
www.xerox.com/office/WC3655support.  
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered  
by the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox® Warranty,  
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by  
improper moving.  
After moving the printer:  
1. Reinstall any parts you removed.  
2. Reconnect the printer to the cables and power cord.  
3. Plug in and turn on the printer.  
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Troubleshooting  
10  
This chapter includes:  
•
•
•
General Troubleshooting................................................................................................................................................160  
Paper Jams............................................................................................................................................................................165  
Getting Help.........................................................................................................................................................................187  
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Troubleshooting  
General Troubleshooting  
This section includes:  
•
•
•
•
•
•
•
•
•
•
•
Printer Includes Power Switch and Power Button................................................................................................160  
Restarting the Printer.......................................................................................................................................................160  
Printer Fails to Power On.................................................................................................................................................161  
Printer Resets or Turns Off Frequently......................................................................................................................161  
Document Prints From Wrong Tray ...........................................................................................................................161  
Automatic 2-Sided Printing Problems .......................................................................................................................162  
Paper Tray Fails to Close.................................................................................................................................................162  
Printing Takes Too Long..................................................................................................................................................162  
Printer Fails to Print...........................................................................................................................................................163  
Printer Makes Unusual Noises......................................................................................................................................163  
Condensation Has Formed Inside the Printer........................................................................................................164  
This section contains procedures to help you locate and resolve problems. Resolve some problems by  
simply restarting the printer.  
Printer Includes Power Switch and Power Button  
This printer has both a power switch and a power button. The power switch on the side of the printer  
controls the main power to the printer. The control panel power button controls power to the printer  
electronic components. For details, see Turning the Printer On and Off on page 36.  
Restarting the Printer  
To restart the printer:  
1. On the control panel, press Power.  
2. Touch Power Down.  
Note: After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the  
printer has completed powering down.  
3. If the printer turns off, to restart the printer, press Power.  
4. If the printer does not turn off after two minutes, turn off the power switch on the side of the  
printer.  
To restart the printer, turn on the power switch.  
Note: If restarting the printer does not resolve the problem, see the table in this chapter that best  
describes the problem.  
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Printer Fails to Power On  
Probable Causes  
Solutions  
One of the power switches is not turned on.  
Turn on both power switches. For details, see Turning the Printer On  
and Off on page 36.  
The power cord is not correctly plugged into  
the outlet.  
Turn off the printer power switch, and plug the power cord securely  
into the outlet. For details, see Turning the Printer On and Off on  
page 36.  
Something is wrong with the outlet  
connected to the printer.  
•
Plug another electrical appliance into the outlet and see if it  
operates properly.  
•
Try a different outlet.  
The printer is connected to an outlet with a  
Use a power source with the specifications listed in the Electrical  
voltage or frequency that does not match the Specifications on page 198.  
printer specifications.  
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.  
Printer Resets or Turns Off Frequently  
Probable Causes  
Solutions  
The power cord is not plugged into the outlet Turn off the printer, confirm that the power cord is plugged in  
correctly.  
correctly to the printer and the outlet, then turn on the printer.  
A system error occurred.  
Turn off the printer, then turn it on again. Print the Error History  
from the Information Pages of the Printer Setting Utility. If the error  
persists, contact your Xerox representative.  
The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable  
power supply.  
outlet.  
The printer is connected to a power strip  
shared with other high-power devices.  
Plug the printer directly into the outlet or into a power strip that is  
not shared with other high-power devices.  
Document Prints From Wrong Tray  
Probable Causes  
Solutions  
Application and print driver have conflicting  
tray selections.  
1. Check the tray selected in the print driver.  
2. Go to the page setup or printer settings of the application from  
which you are printing.  
3. Set the paper source to match the tray selected in the print  
driver or set the paper source to Automatically Select.  
Note: To have the print driver select the tray, set the tray used as  
the paper source to Auto Selection Enabled.  
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Automatic 2-Sided Printing Problems  
Probable Causes  
Solutions  
Unsupported or incorrect paper.  
Ensure that you are using a supported paper size and weight for  
2-sided printing. Envelopes and labels cannot be used for 2-sided  
printing. For details, see Supported Standard Types and Weights for  
Automatic 2-Sided Printing and Supported Standard Paper Sizes for  
Automatic 2-Sided Printing.  
Incorrect setting.  
In the print driver Properties, select 2-Sided Print on the  
Paper/Output tab.  
Paper Tray Fails to Close  
Probable Causes  
Solutions  
The paper tray does not close fully.  
•
•
•
The paper tray lift plate is not locked down. Push down on the  
paper stack at the back of the tray until it locks down.  
If the tray is extended for legal size paper, the tray protrudes  
when it is inserted into the printer.  
Some debris or an object is blocking the tray.  
Printing Takes Too Long  
Probable Causes  
Solutions  
The printer is set to a slower printing mode.  
It takes more time to print on certain types of special paper. Ensure  
For example, the printer could be set to print that the paper type is set properly in the driver and at the printer  
on Heavyweight paper.  
control panel. For details, see Print Speed on page 199.  
The printer is in Power Saver mode.  
It takes time for printing to start when the printer is coming out of  
Power Saver mode.  
The way the printer was installed on the  
network could be an issue.  
Determine if a print spooler or a computer sharing the printer is  
buffering all print jobs and then spooling them to the printer.  
Spooling can slow print speeds. To test the speed of the printer,  
print some information pages such as the Office Demo Page. If the  
page prints at the rated speed of the printer, you could have a  
network or printer installation issue. For additional help, contact the  
system administrator.  
The job is complex.  
Wait. No action needed.  
The print-quality mode in the driver is set to  
Enhanced.  
Change the print-quality mode in the print driver to Standard.  
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Printer Fails to Print  
Probable Causes  
Solutions  
The printer has an error.  
•
•
To clear the error, follow the onscreen prompts.  
Turn off the printer, then turn it on again. If the error persists,  
contact your Xerox representative.  
The printer is out of paper.  
Load paper into the tray.  
A toner cartridge is empty.  
The front door is open.  
Replace the empty toner cartridge.  
•
Ensure that the toner cartridge and Smart Kit drum cartridge are  
installed and fully seated.  
•
•
Ensure that the door is closed completely.  
Turn off the printer, then turn it on again. If the error persists,  
contact your Xerox representative.  
The power cord is not correctly plugged into Turn off the printer, confirm that the power cord is plugged in  
the outlet.  
correctly to the printer and the outlet, then turn on the printer. For  
details, see Turning the Printer On and Off on page 36. If the error  
persists, contact your Xerox representative.  
The printer is busy.  
•
A previous print job could be the problem. On your computer,  
you can use the printer properties to delete all print jobs in the  
print queue.  
•
•
Load the paper in the tray.  
At the control panel, touch Job Status. If the print job does not  
appear check the Ethernet connection between the printer and  
the computer.  
•
At the control panel, touch Job Status. If the print job does not  
appear, check the USB connection between the printer and the  
computer. Turn off the printer, then turn it on again.  
The printer cable is disconnected.  
•
•
At the control panel, touch Job Status. If the print job does not  
appear check the Ethernet connection between the printer and  
the computer.  
At the control panel, touch Job Status. If the print job does not  
appear, check the USB connection between the printer and the  
computer. Turn off the printer, then turn it on again.  
Printer Makes Unusual Noises  
Probable Causes  
Solutions  
There is an obstruction or debris inside the  
printer.  
Turn off the printer and remove the obstruction or debris. If you  
cannot remove it, contact your Xerox representative.  
The Smart Kit Drum Cartridge is not fully  
seated.  
Remove and reseat the Smart Kit Drum Cartridge.  
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Condensation Has Formed Inside the Printer  
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is  
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that  
is heated quickly.  
Probable Causes  
Solutions  
The printer has been sitting in a cold room.  
•
•
Allow the printer to acclimate for several hours before operation.  
Allow the printer to operate for several hours at room  
temperature.  
The relative humidity of the room is too high.  
•
•
Reduce the humidity in the room.  
Move the printer to a location where the temperature and  
relative humidity are within the operating specifications.  
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Paper Jams  
This section includes:  
•
•
•
•
•
•
•
Locating Paper Jams.........................................................................................................................................................165  
Minimizing Paper Jams....................................................................................................................................................166  
Clearing Paper Jams .........................................................................................................................................................167  
Troubleshooting Paper Jams.........................................................................................................................................177  
Print-Quality Problems.....................................................................................................................................................179  
Copy and Scan Problems ................................................................................................................................................184  
Fax Problems........................................................................................................................................................................185  
Locating Paper Jams  
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If  
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off  
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the  
printer has cooled. If the error persists, contact your Xerox representative.  
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently  
damage the printer.  
The following illustration shows where paper jams can occur along the paper path:  
1. Optional trays  
2. Duplex Automatic Document Feeder  
3. Fuser  
4. Bypass Tray  
5. Tray 1  
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Minimizing Paper Jams  
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper  
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper  
path.  
The following can cause paper jams:  
•
•
•
•
•
•
Selecting the incorrect paper type in the print driver.  
Using damaged paper.  
Using unsupported paper.  
Loading paper incorrectly.  
Overfilling the tray.  
Adjusting the paper guides improperly.  
Most jams can be prevented by following a simple set of rules:  
•
•
•
•
•
•
•
Use only supported paper. For details, see Supported Paper on page 48.  
Follow proper paper handling and loading techniques.  
Always use clean, undamaged paper.  
Avoid paper that is curled, torn, moist, creased, or folded.  
To separate the sheets before loading into the tray, fan the paper.  
Observe the paper tray fill line; never overfill the tray.  
Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted  
can cause poor print quality, misfeeds, skewed prints, and printer damage.  
•
•
•
•
•
After loading the trays, select the correct paper type and size on the control panel.  
When printing, select the correct type and size in the print driver.  
Store paper in a dry location.  
Do not open sealed packages of paper until you are ready to load them into the printer.  
Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture  
loss or gain.  
Avoid the following:  
•
•
•
•
•
Polyester coated paper that is specially designed for inkjet printers.  
Paper that is folded, wrinkled, or excessively curled.  
Loading more than one type, size, or weight of paper in a tray at the same time.  
Overfilling the trays.  
Allowing the output tray to overfill.  
For a detailed list of supported paper, go to www.xerox.com/paper.  
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Clearing Paper Jams  
This section includes:  
•
•
•
•
•
Clearing Paper Jams from the Duplex Automatic Document Feeder .........................................................167  
Clearing Paper Jams from the Bypass Tray............................................................................................................168  
Clearing Paper Jams from the Tray 1 Area.............................................................................................................170  
Clearing Paper Jams from the Tray 2–4 Area........................................................................................................172  
Clearing Paper Jams from the Fuser Area...............................................................................................................174  
Clearing Paper Jams from the Duplex Automatic Document Feeder  
1. Remove the remaining paper from the duplex automatic document feeder.  
2. Open the duplex automatic document feeder top cover.  
3. If the paper is jammed in the exit of the duplex automatic document feeder, pull it out as  
illustrated.  
4. Close the document cover.  
5. Reload the document in the duplex automatic document feeder, then adjust the guides against the  
edges of the paper.  
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Clearing Paper Jams from the Bypass Tray  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Remove any paper from the bypass tray.  
2. Grasp both sides of the bypass tray, then pull it straight out of the printer.  
3. Pull out the tray until it stops.  
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4. To remove the tray, lift the front of it slightly, then pull it out of the printer.  
5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path.  
6. Insert tray 1 into the printer, then push it in all the way.  
Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
7. Insert the bypass tray back into the printer. Push the tray in all the way.  
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8. If the control panel prompts you, on the screen, verify the paper size and type.  
•
Touch Size, then, for a standard paper size, touch an option.  
Touch Type, then, for the paper type, touch an option.  
Touch Color, then select the paper color.  
9. Touch Confirm.  
Clearing Paper Jams from the Tray 1 Area  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Remove any paper from the bypass tray.  
2. Grasp both sides of the bypass tray, then pull it straight out of the printer.  
3. Pull out the tray until it stops.  
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4. To remove the tray, lift the front of it slightly, then pull it out of the printer.  
5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path.  
6. Insert tray 1 into the printer, then push it in all the way.  
Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
7. Insert the bypass tray back into the printer. Push the tray in all the way.  
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8. If the control panel prompts you, on the screen, verify the paper size and type.  
•
Touch Size, then, for a standard paper size, touch an option.  
Touch Type, then, for the paper type, touch an option.  
Touch Color, then select the paper color.  
9. Touch Confirm.  
Clearing Paper Jams from the Tray 2–4 Area  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
Note: The procedure for clearing jams is identical for trays 2–4.  
1. Pull out tray 2 until it stops.  
2. To remove the tray, lift the front of it slightly, then pull it out of the printer.  
3. Remove any paper jammed at the front of the printer.  
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4. At the back of the printer, open the tray 2 door, then remove any paper jammed at the back of the  
printer.  
5. Insert tray 2 into the printer, then push it all the way in.  
Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the  
printer.  
6. If the control panel prompts you, on the screen, verify the paper size and type.  
•
Touch Size, then, for a standard paper size, touch an option.  
Touch Type, then, for the paper type, touch an option.  
Touch Color, then select the paper color.  
7. Touch Confirm.  
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Clearing Paper Jams from the Fuser Area  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If  
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off  
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the  
printer has cooled. If the error persists, contact your Xerox representative.  
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently  
damage the printer.  
1. To open the rear door, pull the release and lower the cover.  
2. If paper is jammed in the fuser, raise both green levers to open the fuser.  
3. To open the paper guide, raise the green handle.  
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4. Remove any jammed paper from the back of the printer.  
5. Close the paper guide on the fuser.  
6. Lower the levers to their original position.  
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7. Remove any jammed paper from the back of the printer.  
8. Close the rear door.  
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Troubleshooting Paper Jams  
This section includes:  
•
•
•
•
•
Multiple Sheets Pulled Together..................................................................................................................................177  
Paper Misfeeds....................................................................................................................................................................177  
Label and Envelope Misfeeds .......................................................................................................................................178  
Paper Jam Message Stays On.......................................................................................................................................178  
Jams During Automatic 2-Sided Printing ................................................................................................................178  
Multiple Sheets Pulled Together  
Probable Causes  
Solutions  
The paper tray is too full.  
Remove some of the paper. Do not load paper past fill line.  
Remove the paper, align the edges, and then reload it.  
Remove the paper from the tray, and replace it with new dry paper.  
Try a new ream of paper.  
Use only Xerox®-approved paper. For details, see Supported Paper  
on page 48.  
The edges of the paper are not even.  
The paper is moist from humidity.  
Too much static electricity is present.  
Using unsupported paper.  
Humidity is too high for coated paper.  
Feed paper one sheet at a time.  
Paper Misfeeds  
Probable Causes  
Solutions  
The paper is not correctly positioned in the  
tray.  
•
•
Remove the misfed paper and reposition it properly in the tray.  
Adjust the paper guides in the tray to match the size of the  
paper.  
The paper tray is too full.  
Remove some of the paper. Do not load paper past the fill line.  
Adjust the paper guides in the tray to match the size of the paper.  
The paper guides are not correctly adjusted  
to the paper size.  
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still misfeeds,  
do not use that paper.  
The paper is moist from humidity.  
Remove the moist paper and replace it with new, dry paper.  
Using paper of the wrong size, thickness, or  
type.  
Use only Xerox approved paper. For details, see Supported Paper on  
page 48.  
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Label and Envelope Misfeeds  
Probable Causes  
Solutions  
The label sheet is facing the wrong way in the  
tray.  
•
Load label sheets according to the instructions from the  
manufacturer.  
•
Load labels in the tray, face up.  
For details, see Labels on page 65.  
Labels are missing, curled, or pulled away  
from the backing sheet.  
Do not use any sheet where labels are missing, curled, or pulled  
away from the backing sheet.  
Envelopes are loaded incorrectly.  
Load envelopes in the bypass tray only.  
For details, see Loading Envelopes in the Bypass Tray on page 63.  
Envelopes are wrinkling.  
•
The heat and pressure of the laser printing process can cause  
wrinkling.  
•
Use supported envelopes. For details, see Guidelines for Printing  
Envelopes on page 62.  
Paper Jam Message Stays On  
Probable Causes  
Solutions  
Some paper remains jammed in the printer.  
Recheck the media path and ensure that you have removed all of  
the jammed paper.  
One of the printer doors is open.  
Check the doors on the printer and close any door that is open.  
The rear door interlock switch is not reset.  
To reset the interlock switch and clear the paper jam message, open  
and close the back door.  
Note: Check for, and remove, torn pieces of paper in the paper path.  
Jams During Automatic 2-Sided Printing  
Probable Causes  
Solutions  
Using paper of the wrong size, thickness, or  
type.  
Use paper of the correct size, thickness, or type. For details, see  
Supported Paper Sizes for Automatic 2-Sided Printing.  
Paper is loaded in the wrong tray.  
The paper must be loaded in the correct tray. For details, see  
Supported Paper on page 48.  
Tray is loaded with mixed paper.  
Load the tray with only one type and size of paper.  
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Print-Quality Problems  
This section includes:  
•
•
Controlling Print Quality..................................................................................................................................................180  
Solving Print-Quality Problems.....................................................................................................................................181  
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,  
use the information in this section to troubleshoot the problem. For more information, go to  
www.xerox.com/office/WC3655support.  
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not  
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction  
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.  
Please contact your local representative for details.  
Note: To ensure consistent print quality, the toner cartridges and imaging units for many models of  
equipment are designed to cease functioning at a predetermined point.  
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Troubleshooting  
Controlling Print Quality  
Various factors can affect the quality of the output of your printer. For consistent and optimum print  
quality, use paper designed for your printer and set the paper type correctly. Follow the guidelines in this  
section to maintain optimum print quality from your printer.  
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal  
print quality is: 15–28°C (59–82°F) and 20–70% relative humidity.  
Paper and Media  
Your printer is designed to use various paper and other media types. Follow the guidelines in this section  
for the best print quality and to avoid jams:  
•
•
Use only Xerox approved paper. For details, see Supported Paper on page 48.  
Use only dry, undamaged paper.  
CAUTIONS: Some paper and other media types can cause poor output quality, increased paper jams,  
or damage your printer. Do not use the following:  
•
•
•
•
•
•
•
•
•
•
•
Rough or porous paper  
Inkjet paper  
Non-laser glossy or coated paper  
Paper that has been photocopied  
Paper that has been folded or wrinkled  
Paper with cutouts or perforations  
Stapled paper  
Envelopes with windows, metal clasps, side seams, or adhesives with release strips  
Padded envelopes  
Plastic media  
Transparencies  
•
•
•
Ensure the paper type selected in your print driver matches the paper type on which you are  
printing.  
If you have the same size paper loaded in more than one tray, ensure that the proper tray is  
selected in the print driver.  
Store your paper and other media properly for optimum print quality. For details, see Paper Storage  
Guidelines on page 49.  
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Solving Print-Quality Problems  
When the print quality is poor, select the closest symptom from the following table and see the  
corresponding solution to correct the problem. You can also print a Demo Page to more precisely  
determine the print-quality problem.  
If the print quality does not improve after carrying out the appropriate action, contact your Xerox  
representative.  
Note: To maintain print quality, the toner cartridge is designed to provide a warning message when  
the toner level is low. When the toner cartridge reaches this level, a warning message appears. Once  
the toner cartridge is empty, another message prompts you to replace the toner cartridge. The  
printer stops printing until you install a new toner cartridge.  
Symptom  
Solutions  
The output is too light.  
•
To check the toner level, check the control panel, use the print driver, or  
CentreWare Internet Services. If the toner cartridge is near empty,  
replace it.  
•
•
•
•
•
Verify that the toner cartridge is approved for use in this printer, and  
replace it as needed. For best results, use a genuine Xerox toner cartridge.  
Ensure that the print quality mode is not set to Toner Saver. Toner Saver  
us useful for draft quality output.  
Replace the paper with a recommended size and type, and confirm that  
your printer and print driver settings are correct.  
Verify that the paper is dry and that supported paper is used. If not,  
change the paper.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
•
•
If printer is located in a high altitude environment, adjust the altitude  
setting of the printer. For details, see Adjusting the Altitude on page 156.  
Toner smears or print comes off.  
The output has stains on the back  
side.  
Change the Paper Type settings in the print driver. For example, change  
Plain to Lightweight Cardstock.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
•
•
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Verify that the printer is plugged into an outlet that is providing the  
correct voltage and power. Review the electrical specification of the  
printer with an electrician if necessary. For details, see Electrical  
Specifications on page 198.  
Xerox® WorkCentre® 3655 Multifunction Printer 181  
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Troubleshooting  
Symptom  
Solutions  
Random spots on the output, or the  
image is blurry.  
•
•
Ensure that the toner cartridge is installed correctly.  
If you used a non-genuine brand toner cartridge, install a genuine Xerox  
toner cartridge.  
•
•
Use the Rough paper type setting, or try a paper with a smoother surface.  
Ensure that the humidity in the room is within specifications. For details,  
see Relative Humidity.  
The output is blank.  
•
•
Turn off the printer, then turn it on again.  
If the error persists, contact your Xerox representative.  
Streaks appear in the output.  
•
•
Replace the Smart Kit Drum Cartridge.  
Contact your Xerox representative.  
The output has a mottled  
appearance.  
•
•
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Ensure that the humidity in the room is within specifications. For details,  
see Relative Humidity.  
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Troubleshooting  
Symptom  
Solutions  
Ghosting appears in the printed  
output.  
•
•
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
•
Replace the Smart Kit Drum Cartridge.  
Auger marks appear on the printed  
output.  
•
•
To check the toner level, check the control panel, use the print driver, or  
CentreWare Internet Services. If the toner cartridge is near empty,  
replace it.  
Verify that the toner cartridge is approved for use in this printer, and  
replace it as needed. For best results, use a genuine Xerox toner cartridge.  
The output print is wrinkled or  
stained.  
•
Verify that the paper is the correct size, type, and weight for the printer  
and that it is loaded properly. If not, change the paper.  
•
•
Try a new ream of paper.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
Envelopes are wrinkled or creased  
when printed.  
Check if the crease is within 30 mm (1.2 in.) of the four edges of the  
envelope.  
•
•
If yes, it is printing as expected. Your printer is not faulty.  
If not, take the following actions:  
Ensure that envelopes are loaded properly in the bypass tray. For details,  
see Loading Envelopes in the Bypass Tray on page 63.  
Follow the guidelines for printing on envelopes. For details, see Guidelines  
for Printing Envelopes on page 62.  
If the problem persists, use a different size envelope.  
Xerox® WorkCentre® 3655 Multifunction Printer 183  
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Troubleshooting  
Symptom  
Solutions  
The top margin is incorrect.  
•
•
Ensure that the paper is loaded properly.  
Ensure that the margins are set correctly in the application you are using.  
The printed surface of the paper is  
bumpy.  
1. Print a solid image over the entire surface of one sheet of paper.  
2. Load the printed sheet into the tray with the printed side face down.  
3. Print five blank pages to remove debris from the fuser rollers.  
Copy and Scan Problems  
If the copy or scan quality is poor, refer to the following table.  
Symptoms  
Solutions  
Lines or streaks present in copies only made  
from the document feeder.  
There is debris on the document glass. When scanning, the paper  
from the document feeder passes over the debris creating lines or  
streaks. Clean all glass surfaces with a lint-free cloth.  
Spots present in copies taken from the  
document glass.  
There is debris on the document glass. When scanning, the debris  
creates a spot on the image. Clean all glass surfaces with a lint-free  
cloth.  
The reverse side of the original is showing on Turn on Background Suppression.  
the copy or scan.  
Image is too light or too dark.  
•
Copy: To lighten, darken, or adjust contrast, use the Image  
Quality settings.  
•
Scan: To lighten, darken, or adjust contrast, use the Advanced  
Settings Tab.  
If the problem persists, for online support information, go to www.xerox.com/office/WC3655support.  
184  
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Troubleshooting  
Fax Problems  
This section includes:  
•
•
Problems Sending Faxes .................................................................................................................................................185  
Problems Receiving Faxes ..............................................................................................................................................186  
Note: If you cannot send and receive faxes, make sure that you are connected to an approved  
analog telephone line. The fax cannot send or receive when connected to a digital phone line.  
If you cannot send or receive faxes correctly, refer to the following tables.  
Problems Sending Faxes  
Symptoms  
Causes  
Solutions  
The document is not scanned  
using the document feeder.  
The document is too thick, too thin, or Use the document glass to send the  
too small.  
fax.  
The document is scanned at an The document feeder guides are not  
angle.  
Adjust the document feeder guides to  
adjusted to the width of the document. fit the width of the document.  
The fax received by the recipient The document is incorrectly positioned. Position the document correctly.  
is blurry.  
The document glass is dirty.  
Clean the document glass.  
The text in the document is too light.  
Adjust the resolution. Adjust the  
contrast.  
There is a problem with the telephone Verify that the telephone line is  
connection.  
working, then send the fax again.  
There is a problem with the fax  
machine of the caller.  
Make a copy to verify that your printer  
is operating correctly. If the copy was  
printed correctly, have the recipient  
verify the condition of their fax  
machine.  
The fax received by the recipient The document was loaded incorrectly.  
is blank.  
•
Document feeder: Place the original  
document face up.  
•
Document glass: Place the original  
document face down.  
Fax was not transmitted.  
The fax number is wrong.  
Verify the fax number.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the recipient.  
Contact the recipient.  
The fax is not installed or is not  
enabled.  
Verify that the fax is installed and  
enabled.  
Server Fax is enabled.  
Make sure that Server Fax is disabled.  
If the problem persists, for online support information, go to www.xerox.com/office/WC3655support.  
Xerox® WorkCentre® 3655 Multifunction Printer 185  
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Troubleshooting  
Problems Receiving Faxes  
Symptoms  
Causes  
Solutions  
The received fax is blank.  
There is a problem with the telephone Verify that the printer can make clean  
connection or with the fax machine of copies. If it can, have the caller send  
the caller.  
the fax again.  
The sender loaded the pages  
incorrectly.  
Contact the sender.  
The printer answers the call, but Not enough memory.  
does not accept incoming data.  
If the job contains several graphics, the  
printer could not have enough memory.  
The printer does not answer when  
memory is low. Delete stored  
documents and jobs then wait for the  
existing job to complete. This increases  
available memory.  
The received fax size is reduced. The paper supply in the printer does  
not match the document size sent.  
Confirm the original size of the  
documents. Documents could be  
reduced based on the available paper  
supply in the printer.  
Faxes cannot be received  
automatically.  
The printer is set to receive faxes  
manually.  
Set the printer to automatic reception.  
The memory is full.  
Load paper if it is empty, and then  
print the faxes stored in the memory.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the sender.  
Make a copy to verify that your printer  
is operating correctly. If the copy prints  
correctly, have the recipient verify their  
fax machine is operating correctly.  
If the problem persists, for online support information, go to www.xerox.com/office/WC3655support.  
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Troubleshooting  
Getting Help  
This section includes:  
•
•
•
•
•
•
Control Panel Messages..................................................................................................................................................187  
Using the Integrated Troubleshooting Tools.........................................................................................................188  
Online Support Assistant ................................................................................................................................................188  
Remote Services..................................................................................................................................................................188  
Information Pages ............................................................................................................................................................189  
More Information..............................................................................................................................................................189  
Your printer comes with utilities and resources to help you troubleshoot printing problems.  
Control Panel Messages  
The printer control panel provides information and troubleshooting help. When a fault or warning  
condition occurs, the control panel displays a message informing you of the problem. For many status  
and warning messages, the control panel Information provides additional information.  
Control Panel Help  
When a fault occurs that stops the printing operation, such as a paper jam, a message appears on the  
screen. A graphical illustration appears to indicate the location of the fault with a brief explanation of  
the action to take to clear the fault. The illustration changes to indicate multiple locations and actions to  
take.  
Viewing Warning Messages on the Control Panel  
When a warning condition occurs, a message appears on the control panel to inform you of the problem.  
Warning messages inform you about printer conditions, such as low supplies or open doors, that require  
your attention. If more than one warning condition occurs, only one is displayed on the control panel.  
Viewing Current Faults on the Control Panel  
When a fault condition occurs, a message appears on the control panel to inform you of the problem.  
Fault messages warn you about printer conditions that prevent the printer from printing or degrade  
printing performance. If more than one fault occurs, only one is displayed on the control panel.  
Xerox® WorkCentre® 3655 Multifunction Printer 187  
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Troubleshooting  
Viewing Job Status on the Control Panel  
To view current or saved jobs on the control panel:  
1. At the control panel, press the Job Status button.  
2. To view a list of active jobs, touch Active Jobs.  
3. To view a list of completed jobs, touch Completed Jobs.  
4. To view a list of secure prints, touch Secure Print Jobs.  
5. To view a list of secure faxes received, touchSecure Fax Receive.  
Using the Integrated Troubleshooting Tools  
Your printer has a printable set of reports. Two of them, the Demo Page and the Error History report, can  
help with troubleshooting certain problems. The Demo Page prints an image to show the current ability  
of the printer to print. The Error History report prints information on the most recent printer errors.  
Printing Reports  
1. At the printer control panel, press the Machine Status button.  
2. Touch Information Pages.  
3. Use the arrows to navigate, then select a report.  
4. Touch Print.  
Online Support Assistant  
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to  
solve your printer problems. You can find solutions for print-quality problems, paper jams, software  
installation issues, and more.  
To access the Online Support Assistant, go to www.xerox.com/office/WC3655support.  
Remote Services  
The Remote Services troubleshooting feature sends diagnostic information from your printer to Xerox  
and provides you with solutions to resolve detected issues. You can access interactive troubleshooting  
through CentreWare Internet Services.  
To access interactive troubleshooting from CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer  
on page 28.  
2. Click the Support tab.  
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Troubleshooting  
3. Click General.  
4. To send printer diagnostics information to Xerox for analysis of detected issues and to match with  
current solutions, click Start an Online Troubleshooting Session at www.xerox.com.  
5. Follow the onscreen instructions.  
Information Pages  
Your printer has a printable set of information pages. These include configuration and font information,  
demonstration pages, and more.  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
www.xerox.com/office/WC3655docs  
Recommended Media List  
United States: www.xerox.com/paper  
European Union: www.xerox.com/europaper  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
www.xerox.com/office/WC3655support  
Information Pages  
Print from the control panel, or from CentreWare  
Internet Services, click Status>Information Pages.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
www.xerox.com/office/WC3655supplies  
www.xerox.com/office/businessresourcecenter  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
www.xerox.com/office/worldcontacts  
www.xerox.com/office/register  
www.direct.xerox.com/  
Printer registration  
Xerox® Direct online store  
Xerox® WorkCentre® 3655 Multifunction Printer 189  
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Specifications  
A
This appendix includes:  
•
•
•
•
•
Printer Configurations and Options ...........................................................................................................................192  
Physical Specifications.....................................................................................................................................................194  
Environmental Specifications .......................................................................................................................................197  
Electrical Specifications...................................................................................................................................................198  
Performance Specifications...........................................................................................................................................199  
Xerox® WorkCentre® 3655 Multifunction Printer 191  
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Specifications  
Printer Configurations and Options  
Available Configurations  
The Xerox® WorkCentre® 3655 Multifunction Printer is available in two configurations:  
•
S configuration: This configuration is a network printer with copy, automatic 2-sided printing, scan  
functions, and USB or network connectivity.  
•
X Configuration: This configuration is a network printer with copy, automatic 2-sided printing, scan  
functions, fax functions, and USB or network connectivity.  
Standard Features  
The printer provides the following features:  
Print speed  
Standard mode up to 47 ppm for Letter and 45 ppm for A4  
2-Sided print speed  
Functions  
Standard mode up to 29 ppm for Letter and 28 ppm for A4  
Copy, scan, print, and fax  
Note: Not all options listed are supported on all printers. Some options apply only  
to specific printer models or configurations.  
Standard memory  
Print resolution  
•
•
2 GB RAM  
Internal 250 GB or greater hard drive  
•
•
Standard print-quality mode: 600 x 600 dpi  
High Resolution print-quality mode: 1200 x 1200 dpi  
2-Sided Printing  
Maximum print size  
Paper capacity  
Up to 163 g/m² from any tray  
Legal (216 x 356 mm, 8.5 x 14 in.)  
•
•
•
Bypass Tray: 150 sheets  
Tray 1: 550 sheets  
550-Sheet Feeder with up to 3 more trays: 550 sheets each  
Copy speed  
•
1-sided copy: Up to 47 copies per minute for Letter and 45 copies per minute  
for A4  
•
2-sided copy: Up to 29 copies per minute for Letter and 28 copies per minute  
for A4  
Copy resolution  
600 x 600 dpi  
Maximum copy size  
Document feeder  
Document feeder capacity  
Scan resolution  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Duplex Automatic Document Feeder  
60 sheets  
•
•
•
Optical: 600 x 600 dpi  
TWAIN: Up to 9600 dpi interpolated  
WIA: Up to 600 dpi  
192  
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Specifications  
Maximum scan size  
Supported scanning  
•
•
Document Glass: 215.9 x 355.6 mm (8.5 x 14 in.)  
Duplex Automatic Document Feeder: 215.9 x 355.6 mm (8.5 x 14 in.)  
•
•
•
•
•
•
Scan to SMB  
Scan to FTP  
Scan to Email  
Scan to USB Memory  
Scan to Computer  
WSD Scan  
File formats  
•
•
•
JPEG  
TIFF  
PDF  
Control panel  
Connectivity  
•
•
7.0-inch LCD touch screen and keypad navigation  
Support for external USB Keyboard  
•
•
•
•
•
Universal Serial Bus (USB 2.0)  
USB Flash drive  
Ethernet 10/100/1000Base-T  
IEEE802.11 Compliant Wireless Network Adapter (optional)  
Support for external USB Card Reader  
Remote access  
CentreWare Internet Services  
Options and Upgrades  
•
•
•
Wireless network adapter  
550-Sheet Feeder with up to 3 additional trays  
Printer Stand  
Xerox® WorkCentre® 3655 Multifunction Printer 193  
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Specifications  
Physical Specifications  
Weights and Dimensions  
Base Configuration  
Base Configuration with Optional  
550-Sheet Feeder  
Width  
Depth  
Height  
56.0 cm (22.0 in.)  
54.1 cm (21.3 in.)  
57.5 cm (22.7 in.)  
25.4 kg (56.0 lb.)  
56.0 cm (22.0 in.)  
54.1 cm (21.3 in.)  
66.0 cm (26.0 in.)  
31.2 kg (68.8 lb.)  
Weight  
S configuration  
Weight  
26.3 kg (58.0 lb.)  
32.1 kg (70.8 lb.)  
X configuration  
Physical Specifications for Standard Configuration  
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Specifications  
Physical Specifications for Standard Configuration with Optional 550-Sheet  
Feeder  
Clearance Requirements for Standard Configuration  
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Specifications  
Clearance Requirements with Optional 550-Sheet Feeder  
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Specifications  
Environmental Specifications  
Temperature  
•
•
Operating temperature: 5–32°C (41–90°F)  
Optimum temperature: 15–28°C (59–82°F)  
Relative Humidity  
•
•
Minimum–Maximum Humidity Range: 15–85% relative humidity at 28°C (82°F)  
Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F)  
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects  
can occur due to condensation.  
Elevation  
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).  
Xerox® WorkCentre® 3655 Multifunction Printer 197  
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Specifications  
Electrical Specifications  
Power Supply Voltage and Frequency  
Power Supply Voltage  
Power Supply Frequency  
100–127 VAC +/-10%, (90–140 VAC)  
50 Hz +/- 3 Hz  
60 Hz +/- 3 Hz  
220–240 VAC +/-10%, (198–264 VAC)  
50 Hz +/- 3 Hz  
60 Hz +/- 3 Hz  
Power Consumption  
Status  
X Configuration  
S Configuration  
Power Saver Mode (Sleep): 2.7 W  
Ready, with fuser on:  
1.2W  
81W  
3.1W  
82W  
Continuous printing:  
524W  
526W  
This printer does not consume electric power when the power switch is turned off even if the printer is  
connected to an AC outlet.  
ENERGY STAR Qualified Product  
The Xerox® WorkCentre® 3655 Multifunction Printer is ENERGY STAR® qualified under  
the ENERGY STAR Program Requirements for Imaging Equipment.  
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.  
The ENERGY STAR Imaging Equipment Program is a team effort between United  
States, European Union, and Japanese governments and the office equipment industry  
to promote energy-efficient copiers, printers, fax, multifunction printers, personal  
computers, and monitors. Reducing product energy consumption helps combat smog,  
acid rain, and long-term changes to the climate by decreasing the emissions that result  
from generating electricity.  
Xerox® ENERGY STAR equipment is preset at the factory to switch to Power Saver modes after 2 minutes  
from the last copy or print.  
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Specifications  
Performance Specifications  
Printer warm up time  
•
•
Power on: As fast as 3 minutes and 44 seconds.  
Recovery from sleep mode: As fast as 5 seconds.  
Note: Warm up time assumes an ambient temperature of 20°C (68°F) at 60% relative humidity.  
Print Speed  
Maximum print speeds for 1-sided continuous printing are 47 ppm for Letter (8.5 x 11") and 45 ppm for  
A4 (210 x 297 mm). The slowest print speed is 7 ppm for enhanced 2-sided printing.  
Several factors affect print speed:  
•
2-sided printing: The maximum print speeds for 2-sided continuous printing are 29 ppm for Letter  
(8.5 x 11 in.) and 28 ppm for A4 (210 x 297 mm).  
•
•
Print mode: Standard is the fastest print mode. Enhanced is half speed, or slower.  
Paper size. Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. Larger  
sizes reduce print speeds.  
•
Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels.  
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Regulatory Information  
B
This appendix includes:  
•
•
•
•
Basic Regulations...............................................................................................................................................................202  
Copy Regulations ...............................................................................................................................................................207  
Fax Regulations ..................................................................................................................................................................210  
Material Safety Data Sheets.........................................................................................................................................214  
Xerox® WorkCentre® 3655 Multifunction Printer 201  
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Regulatory Information  
Basic Regulations  
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are  
designed to mitigate interference caused or received by this printer in a typical office environment.  
United States FCC Regulations  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance  
with these instructions, it may cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference in which case the user will be  
required to correct the interference at his/her own expense.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
•
•
•
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
•
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not approved by Xerox can void the authority of the user to  
operate this equipment.  
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.  
Canada  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
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Regulatory Information  
European Union  
The CE mark applied to this product symbolizes a declaration of conformity by Xerox with  
the following applicable Directives of the European Union as of the dates indicated:  
•
•
•
December 12, 2006: Low Voltage Directive 2006/95/EC  
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC  
March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC  
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for  
the environment.  
To ensure compliance with European Union regulations, use shielded interface cables.  
A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox.  
European Union Lot 4 Imaging Equipment Agreement Environmental  
Information  
Environmental Information Providing Environmental Solutions and Reducing Cost  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
•
•
Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
Introduction  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
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Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
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Regulatory Information  
Environmental Benefits of Duplex Printing  
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to  
print on both sides of the paper automatically, and therefore helps to reduce the use of valuable  
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that  
on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the  
duplex function has been auto enabled, during the setup and driver installation. Some Xerox models  
below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of  
install. Continuing to use the duplex function will reduce the environmental impact of your work.  
However, should you require simplex/1-sided printing, you may change the print settings in the print  
driver.  
Paper Types  
This product can be used to print on both recycled and virgin paper, approved to an environmental  
stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper  
(60 g/m²), which contains less raw material and thus save resources per print, may be used in certain  
applications. We encourage you to check if this is suitable for your printing needs.  
ENERGY STAR  
The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy  
efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and  
models qualified to ENERGY STAR can be found at the following website:  
www.energystar.gov/index.cfm?fuseaction=find_a_product.showProductGroup&pgw_code=IEQ  
Power Consumption and Activation Time  
The amount of electricity a product consumes depends on the way the device is used. This product is  
designed and configured to enable you to reduce your electricity costs. After the last print, the device  
switches to Ready mode. In this mode, the device can print again immediately. If the product is not used  
for a period of time, the device switches to a Power Saver mode. In these modes, to enable reduced  
product power consumption, only essential functions remain active.  
The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes in  
Ready mode. This delay is the result of the system waking up from Power Saver mode and is typical of  
most imaging products on the market.  
You can set a longer activation time or completely deactivate the Power Saver mode. This device can  
take longer to switch to a lower energy level.  
To learn more about Xerox participation in sustainability initiatives, go to:  
www.xerox.com/about-xerox/environment/enus.html.  
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Regulatory Information  
Environmental Choice Certified to Office Machines CCD-035  
This product is certified to Environmental Choice standard for office machines, meeting  
all requirements for reduced environmental impact. As part of achieving certification,  
Xerox Corporation has proven this product meets the Environmental Choice criteria for  
energy efficiency. Certified copier, printer, multifunctional device, and fax products  
must also meet criteria such as reduced chemical emissions and demonstrate  
compatibility with recycled supplies. Environmental Choice was established in 1988 to  
help consumers find products and services with reduced environmental impacts.  
Environmental Choice is a voluntary, multi-attribute, and lifecycle-based environmental  
certification. This certification indicates that a product has undergone rigorous  
scientific testing, exhaustive auditing, or both, to prove its compliance with stringent,  
third-party, environmental performance standards.  
Germany  
Germany - Blue Angel  
RAL, the German Institute for Quality Assurance and Labeling, has awarded this device  
the Blue Angel Environmental Label. This label distinguishes it as a device that satisfies  
Blue Angel criteria for environmental acceptability in terms of device design,  
manufacture, and operation. For more information, go to: www.blauer-engel.de.  
Blendschutz  
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz  
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht  
im unmittelbaren Gesichtsfeld platziert werden.  
Lärmemission  
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder  
weniger gemäß EN ISO 7779.  
Importeur  
Xerox GmbH  
Hellersbergstraße 2-4  
41460 Neuss  
Deutschland  
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Regulatory Information  
Turkey RoHS Regulation  
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”  
“EEE yönetmeliğine uygundur.”  
Regulatory Information for 2.4 GHz Wireless Network Adapter  
This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the  
requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive  
99/5/EC.  
Operation of this device is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received, including interference that may  
cause undesired operation.  
Changes or modifications to this device not specifically approved by the Xerox Corporation may void the  
user's authority to operate this equipment.  
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Regulatory Information  
Copy Regulations  
United States  
Congress, by statute, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
1. Obligations or Securities of the United States Government, such as:  
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Certificates of Indebtedness.  
National Bank Currency.  
Coupons from Bonds.  
Federal Reserve Bank Notes.  
Silver Certificates.  
Gold Certificates.  
United States Bonds.  
Treasury Notes.  
Federal Reserve Notes.  
Fractional Notes.  
Certificates of Deposit.  
Paper Money.  
Bonds and Obligations of certain agencies of the government, such as FHA and so on.  
Bonds. United States Savings Bonds may be photographed only for publicity purposes in  
connection with the campaign for the sale of such bonds.  
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Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a  
canceled revenue stamp, this may be done provided the reproduction of the document is  
performed for lawful purposes.  
Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be  
photographed, provided the reproduction is in black and white and is less than 75% or more  
than 150% of the linear dimensions of the original.  
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Postal Money Orders.  
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.  
Stamps and other representatives of value, of whatever denomination, which have been or  
may be issued under any Act of Congress.  
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Adjusted Compensation Certificates for Veterans of the World Wars.  
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.  
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the  
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.  
Further information of these provisions may be obtained from the Copyright Office, Library of  
Congress, Washington, D.C. 20559. Ask for Circular R21.  
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Regulatory Information  
4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be  
photographed.  
5. Passports. Foreign Passports may be photographed.  
6. Immigration papers.  
7. Draft Registration Cards.  
8. Selective Service Induction papers that bear any of the following Registrant’s information:  
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Earnings or Income.  
Court Record.  
Physical or mental condition.  
Dependency Status.  
Previous military service.  
Exception: United States military discharge certificates may be photographed.  
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the  
various Federal Departments, such as FBI, Treasure, and so on (unless photograph is ordered by the  
head of such department or bureau).  
Reproducing the following is also prohibited in certain states:  
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Automobile Licenses.  
Drivers’ Licenses.  
Automobile Certificates of Title.  
The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case  
of doubt, consult your attorney.  
For more information about these provisions contact the Copyright Office, Library of Congress,  
Washington, D.C. 20559. Ask for Circular R21.  
Canada  
Parliament, by stature, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
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Current bank notes or current paper money  
Obligations or securities of a government or bank  
Exchequer bill paper or revenue paper  
The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of  
a court of law  
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Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause  
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer  
for a province)  
Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a  
province, the government of a state other than Canada or a department, board, Commission, or  
agency established by the Government of Canada or of a province or of a government of a state  
other than Canada  
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Regulatory Information  
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Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of  
a province or by the government of a state other than Canada  
Documents, registers, or records kept by public officials charged with the duty of making or issuing  
certified copies thereof, where the copy falsely purports to be a certified copy thereof  
Copyrighted material or trademarks of any manner or kind without the consent of the copyright or  
trademark owner  
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is  
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.  
Other Countries  
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be  
imposed on those found guilty of making such reproductions.  
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Currency notes  
Bank notes and checks  
Bank and government bonds and securities  
Passports and identification cards  
Copyright material or trademarks without the consent of the owner  
Postage stamps and other negotiable instruments  
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of  
doubt, contact your legal counsel.  
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Regulatory Information  
Fax Regulations  
United States  
Fax Send Header Requirements  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or  
other electronic device, including a fax machine, to send any message unless such message clearly  
contains in a margin at the top or bottom of each transmitted page or on the first page of the  
transmission, the date and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending machine or such business,  
other entity, or individual. The telephone number provided may not be a 900 number or any other  
number for which charges exceed local or long-distance transmission charges.  
Data Coupler Information  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). On the cover of this equipment is a label that  
contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested,  
this number must be provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It connects to a compatible modular jack  
that is also compliant. See installation instructions for details.  
You can safely connect the printer to the following standard modular jack: USOC RJ-11C using the  
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation  
instructions for details.  
The Ringer Equivalence Number (REN) is used to determine the number of devices that can be  
connected to a telephone line. Excessive RENs on a telephone line could result in the devices not ringing  
in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices that can be connected to a line, as determined by the RENs,  
contact the local Telephone Company. For products approved after July 23, 2001, the REN is part of the  
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN  
without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately  
shown on the label.  
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Regulatory Information  
To order the correct service from the local Telephone Company, you could also have to quote the codes  
in the following list:  
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Facility Interface Code (FIC) = 02LS2  
Service Order Code (SOC) = 9.0Y  
CAUTION: Ask your local Telephone Company for the modular jack type installed on your line.  
Connecting this machine to an unauthorized jack can damage telephone company equipment. You,  
not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
If this Xerox® equipment causes harm to the telephone network, the Telephone Company could  
temporarily discontinue service to the telephone line to which it is connected. If advance notice is not  
practical, the Telephone Company notifies you of the disconnection as soon as possible. If the  
Telephone Company interrupts your service, they can advise you of your right to file a complaint with  
the FCC if you believe that it is necessary.  
The Telephone Company could change its facilities, equipment, operations, or procedures which could  
affect the operation of the equipment. If the Telephone Company changes something that affects the  
operation of the equipment, they should notify you in order for you to make necessary modifications to  
maintain uninterrupted service.  
If you experience trouble with this Xerox® equipment, please contact the appropriate service center for  
repair or warranty information. Contact information is contained in the Machine Status menu on the  
printer and in the back of the Troubleshooting section of the User Guide. If the equipment is causing  
harm to the telephone network, the Telephone Company may request you to disconnect the equipment  
until the problem is resolved.  
Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make  
repairs to the printer. This applies at any time during or after the service warranty period. If  
unauthorized repair is performed, the remainder of the warranty period is null and void.  
This equipment must not be used on party lines. Connection to party line service is subject to state  
tariffs. Contact the state public utility commission, public service commission, or corporation commission  
for information.  
Your office could have specially wired alarm equipment connected to the telephone line. Make sure that  
the installation of this Xerox® equipment does not disable your alarm equipment.  
If you have questions about what could disable alarm equipment, consult your Telephone Company or a  
qualified installer.  
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Regulatory Information  
Canada  
This product meets the applicable Industry Canada technical specifications.  
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or  
alterations made by the user to this device, or device malfunctions, could cause the telecommunications  
company to request you to disconnect the equipment.  
For user protection, make sure that the printer is properly grounded. The electrical ground connections of  
the power utility, telephone lines, and internal metallic water pipe systems, if present, must be connected  
together. This precaution could be vital in rural areas.  
WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric  
inspection authority, or electrician, to make the ground connection.  
The REN assigned to each terminal device provides an indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The termination on an interface could consist of any  
combination of devices. The only limitation to the number of devices is the requirement that the sum of  
the RENs of the devices does not exceed 5. For the Canadian REN value, please see the label on the  
equipment.  
European Union  
Radio Equipment and Telecommunications Terminal Equipment Directive  
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European  
single terminal connection to the public switched telephone network (PSTN). However, due to differences  
between the individual PSTNs provided in different countries, the approval does not give an  
unconditional assurance of successful operation on every PSTN network terminal point.  
In the event of a problem you should contact your authorized local dealer.  
This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal  
equipment for use on analog-switched telephone networks in the European Economic Area. This product  
provides a user-adjustable setting of the country code. The country code should be set prior to  
connecting this product to the network. Refer to the customer documentation for the procedure for  
setting the country code.  
Note: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, we  
recommend that you set it to use DTMF signaling for more reliable and faster call setup.  
Modification of this product, connection to external control software, or connection to an external  
control apparatus not authorized by Xerox® will invalidate its certification.  
South Africa  
This modem must be used in conjunction with an approved surge protection device.  
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Regulatory Information  
New Zealand  
1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It indicates  
no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not  
imply that any Telepermitted product is compatible with all Telecom network services. Above all, it  
provides no assurance that any item will work correctly in all respects with another item of  
Telepermitted equipment of a different make or model.  
The equipment may not be capable of correct operation at the higher data speeds designated.  
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to  
some PSTN implementations. Telecom will accept no responsibility for difficulties that arise in such  
circumstances.  
2. Immediately disconnect this equipment should it become physically damaged, then arrange for its  
disposal or repair.  
3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom  
customers.  
4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is  
no guarantee that Telecom lines will always continue to support pulse dialing.  
5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may  
give rise to 'bell tinkle' or noise and cause a false answer condition. If you encounter such problems,  
do not contact the Telecom Faults Service.  
6. DTMF tones dialing is the preferred method because it is faster than pulse (decadic) dialing and is  
readily available on almost all New Zealand telephone exchanges.  
WARNING: No '111' or other calls can be made from this device during a mains power failure.  
7. This equipment may not provide for the effective hand-over of a call to another device connected  
to the same line.  
8. Some parameters required for compliance with Telecom Telepermit requirements are dependent on  
the equipment (computer) associated with this device. The associated equipment shall be set to  
operate within the following limits for compliance with Telecom Specifications:  
For repeat calls to the same number:  
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There shall be no more than 10 call attempts to the same number within any 30 minute period  
for any single manual call initiation, and  
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The equipment shall go on-hook for a period of not less than 30 seconds between the end of  
one attempt and the beginning of the next attempt.  
For automatic calls to different numbers:  
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that  
there is no less than five seconds between the end of one call attempt and the beginning of  
another.  
9. For correct operation, total of the RNs of all devices connected to a single line at any time should  
not exceed five.  
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Regulatory Information  
Material Safety Data Sheets  
For Material Safety Data information regarding your printer, go to:  
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North America: www.xerox.com/msds  
European Union: www.xerox.com/environment_europe  
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.  
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Recycling and Disposal  
C
This appendix includes:  
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All Countries .........................................................................................................................................................................216  
North America.....................................................................................................................................................................217  
European Union..................................................................................................................................................................218  
Other Countries...................................................................................................................................................................220  
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Recycling and Disposal  
All Countries  
If you are managing the disposal of your Xerox product, please note that the printer may contain lead,  
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental  
considerations. The presence of these materials is fully consistent with global regulations applicable at  
the time that the product was placed on the market. For recycling and disposal information, contact your  
local authorities. Perchlorate Material: This product may contain one or more Perchlorate-containing  
devices, such as batteries. Special handling may apply, please see  
www.dtsc.ca.gov/hazardouswaste/perchlorate.  
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Recycling and Disposal  
North America  
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative  
(1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information  
about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal  
information, contact your local authorities.  
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Recycling and Disposal  
European Union  
Some equipment may be used in both a domestic/household and a professional/business application.  
Domestic/Household Environment  
Application of this symbol on your equipment is confirmation that you  
should not dispose of the equipment in the normal household waste  
stream.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be segregated from household waste.  
Private households within EU member states may return used electrical and electronic equipment to  
designated collection facilities free of charge. Please contact your local disposal authority for  
information.  
In some member states, when you purchase new equipment, your local retailer may be required to take  
back your old equipment free of charge. Please ask your retailer for information.  
Professional/Business Environment  
Application of this symbol on your equipment is confirmation that you  
must dispose of this equipment in compliance with agreed national  
procedures.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be managed within agreed procedures.  
Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back  
information.  
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Recycling and Disposal  
Collection and Disposal of Equipment and Batteries  
These symbols on the products and/or accompanying documents  
mean that used electrical and electronic products and batteries should  
not be mixed with general household waste.  
For proper treatment, recovery, and recycling of old products and used  
batteries, please take them to applicable collection points, in  
accordance with your national legislation and the Directive  
2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries correctly, you will help to  
save valuable resources and prevent any potential negative effects on  
human health and the environment which could otherwise arise from  
inappropriate waste handling.  
For more information about collection and recycling of old products  
and batteries, please contact your local municipality, your waste  
disposal service or the point of sale where you purchased the items.  
Penalties may be applicable for incorrect disposal of this waste, in  
accordance with national legislation.  
Business Users in the European Union  
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for  
further information.  
Disposal Outside of the European Union  
These symbols are only valid in the European Union. If you wish to discard these items, please contact  
your local authorities or dealer and ask for the correct method of disposal.  
Battery Symbol Note  
This wheeled bin symbol may be used in combination with a chemical  
symbol. This establishes compliance with the requirements set out by  
the Directive.  
Hg  
Battery Removal  
Batteries should only be replaced by a MANUFACTURER-approved service facility.  
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Recycling and Disposal  
Other Countries  
Please contact your local waste management authority to request disposal guidance.  
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