Winegard Satellite TV System 2452314 User Manual

Instruction Manual  
For receivers and programming, call 1-866-609-9374  
For up-to-date information on receiver compatibility and programming,  
For help, email [email protected] or call 1-800-788-4417  
Do not return antenna to place of purchase  
2452314  
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A 25 foot coaxial cable is included and recommended for  
use with the antenna. Longer coax runs could potentially  
cause intermittent problems. Maximum cable length should never  
exceed 50 feet.  
Warnings  
NOTE  
! Do not place the unit in water greater than one inch deep, or  
water may damage the electronics.  
3.  
Select a location that will enable the Pathway X1 antenna to  
sit within three degrees of level. The antenna may take longer  
to lock onto signal if the antenna is not level.  
! Do not install or operate the antenna in winds of 35 mph or  
greater. The antenna will roll in winds ≥35 mph.  
! Care should be taken when transporting and setting up the  
antenna. Do not toss or drop the antenna.  
! Do not paint the antenna. Painting the antenna may cause  
3. Connecting the Antenna to  
the Receiver(s)  
signal degradation and will void your warranty.  
! The antenna is not meant for use with the Carryout® ladder  
mount. Installing the antenna on the Carryout ladder  
mount may lead to serious injury and/or equipment and  
property damage.  
Run the coaxial cable directly from the satellite receiver to  
TIP  
the Pathway X1 antenna when searching for signal.  
1. Connect a coax cable from the main port to the “Sat In” port  
on the back of the receiver that will be used most often.  
1. Installing the Handle  
The main port should always be connected to the primary  
receiver when the antenna is in use, or there will be no power  
to the electronics.  
1.  
2.  
Locate the two holes in the base.  
With “WINEGARD” on the handle facing upwards, align the  
two holes in the handle with the two holes in the base.  
3.  
Thread two screws through the two aligned holes in the  
bottom of the handle.  
The two holes for the handle are located between the  
cable connections and eyelet.  
NOTE  
he main  
port. There will be no power to the electronics if a coaxial  
cable is connected to the secondary port but not the main port.  
NOTE  
2.  
If hooking up the Pathway X1 antenna to two receivers,  
remove the cap from the secondary port, and run a second  
coaxial cable from the secondary port on the base to the “Sat  
In” port on the secondary receiver.  
4.  
Tighten the two screws using a Phillips screwdriver.  
Do not overtighten.  
2.  
Selecting a Location for the  
Pathway X1 Antenna  
1.  
Choose a location with a clear, unobstructed view of the  
southern sky. Avoid obstructions such as trees, hills, vehicles,  
or buildings—these can block the signal from the satellite.  
Satellite signal will not pass through solid objects. For  
this reason, it is vital to select a location with a clear,  
unobstructed view of the southern sky.  
NOTE  
2.  
Make sure the antenna is not placed in the path of people or  
vehicles; otherwise, the antenna may be knocked off of the  
signal if run into, or cables may be disconnected from the unit.  
3.  
Tighten hten a  
quarter turn more with a wrench. Do not overtighten.  
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The receiver may reboot automatically as part of the update  
process. If so, select the state of your current location on the  
Mobile Antenna Setup screen as in figure 2. Press “Scan” to  
begin the search routine.  
4.  
4. DISH Receiver Setup  
After connecting the antenna to the receiver(s), connect the  
receiver to a power source, and complete receiver setup.  
Receiver setup for the primary receiver follows; if setting  
up with a secondary receiver, see “Receiver Setup for a  
Secondary Receiver” on page 5.  
5. The satellite will search for and acquire satellites.  
6. If not already activated, the receiver will need to be activated  
(see fig. 3). To activate the receiver, call Winegard Company at  
1-866-609-9374.  
Check out online receiver setup guides for your antenna at  
If using a brand new receiver, follow the steps under  
“Receiver Setup for New Receivers.” If using a receiver that is  
currently active or has been previously used, follow the steps  
under “Receiver Setup for Currently Active or Previously  
Used Receivers.”  
Receiver Setup for New Receivers  
If using a new receiver with the Pathway X1 antenna, the  
receiver will go through an Installation Wizard to help with the  
setup process.  
1. Follow the on-screen instructions to program the remote control.  
Figure 3  
2. During step 2 of the Installation Wizard, the unit will need to  
7. After the receiver has been activated, the receiver will begin  
acquiring signal (see fig. 4) and downloading the Electronic  
Programming Guide (see fig. 5). Once the download is  
complete, you can start watching TV.  
acquire satellites and update the receiver (see fig. 1).  
Figure 1  
This step will require a search initiated by the Mobile Setup  
screen. Fill in the required information, and then select “Scan”  
to begin the search routine (see fig. 2).  
Figure 4  
Figure 5  
Figure 2  
During the search routine, the antenna will scan for  
satellites. The antenna may make a slight grinding sound  
when searching for satellites; this is normal and does not  
harm the unit. Once the search routine is complete, the  
receiver will update.  
3.  
Receiver setup instructions are accurate at time of printing and may  
change without notice.  
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Receiver Setup for Currently Active or  
Previously Used Receivers  
Updating Receiver Software  
For optimal performance, update receiver software  
occasionally. To allow the software to update, leave the satellite  
on signal, and press the Power button on the remote or front  
panel of the receiver; this will put the receiver in Standby  
mode (see fig. 9). Do not unplug the receiver at this time.  
If the receiver you will be using with the Pathway X1 antenna  
is an older receiver that has not been used in several years,  
you may need to connect the receiver to a home satellite dish  
to be updated before proceeding with the mobile setup.  
If the receiver is in Standby mode for more than five minutes,  
no software update is necessary. Turn the receiver back on to  
resume normal operation.  
1. After the receiver has been powered on, the receiver will  
TIP  
enter the Mobile Setup menu.  
2. Select the state of your current location, and then select  
“Scan” to begin the search routine (see fig. 6).  
Figure 9  
Figure 6  
After being in Standby mode for a few minutes, the software  
will automatically begin to update (see fig. 10). Upon  
completion of the update, the receiver will reboot. Return to  
step 1 of “Receiver Setup for Currently Active or Previously  
Used Receivers” to re-acquire satellites and complete setup.  
3. The satellite will begin searching and will locate the desired  
satellites (see fig. 7).  
Figure 7  
Figure 10  
4. After the satellites have been acquired, the Electronic  
Programming Guide will download (see fig. 8).  
Operation of Secondary Receiver  
When using a secondary receiver with the Pathway X1  
antenna, the secondary receiver does not have the full  
function of the primary receiver. The primary receiver will  
determine which satellite is viewed, and the secondary  
receiver will need to be set up for that satellite.  
If the primary receiver changes to a channel on a different  
satellite, the secondary receiver will lose reception and need  
to complete setup again on the new satellite. For steps on  
setting up the secondary receiver, see section “Receiver  
Setup for a Secondary Receiver” on page 5.  
The secondary receiver’s program guide will only  
download and display available channels from the  
installed satellite.  
Figure 8  
NoTe  
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5. Select “Test” (see fig. 14). The receiver will then run through  
a series of tests to install the proper satellite. The Check  
Switch test will install the satellite that the primary receiver is  
receiving signal from.  
Receiver Setup for a Secondary Receiver  
After completing setup on the main receiver, power on the  
secondary receiver. If using a new receiver, you will be guided  
through the setup by the Installation Wizard; turn the primary  
receiver to channel 101, and follow the on-screen steps on  
the secondary receiver. The primary receiver should remain  
on channel 101 for the duration of the initial setup. If using a  
receiver that is currently active or has been used previously,  
complete setup by doing a Check Switch test.  
Do not change channels on the primary receiver when  
tIP  
configuring the secondary receiver. Changing channels on  
the primary satellite when configuring the secondary receiver may  
interfere with the setup of the secondary receiver setup.  
Every time the primary receiver toggles to a different  
satellite, a Check Switch test must be repeated.  
Note  
1. Press “Menu” on your remote. Select option 6, “System Setup.”  
2. Select option 1, “Installation” (see fig. 11).  
Figure 14  
6. If a warning appears that fewer satellites have been found,  
select “Save”; then, select “Save” again (see fig. 15).  
Figure 11  
3. Then, select option 1, “Point Dish” (see fig. 12).  
Figure 15  
7. The test should result in a green ‘OK’ status for the satellite  
that has been installed (see fig. 16).  
Figure 12  
4. Select “Check Switch” (see fig. 13).  
Figure 16  
8. Then, exit out of the Point Dish menu. The receiver will begin  
downloading the Electronic Programming Guide.  
9. Every time the primary receiver toggles to a different satellite,  
Figure 13  
the steps above must be repeated.  
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Troubleshooting  
On Screen  
Possible Cause  
Solution  
Mobile Antenna Setup does not appear  
No communication between receiver  
Check wiring. Verify connection to  
and satellite dish  
Main port. Verify good coax.  
Receiver software not compatible  
Ensure a compatible DISH Solo HD  
receiver is being used.  
Connect receiver to fixed/home  
satellite dish for software update.  
Error Code 150, All Satellites Not Found”  
Error Code 151, “No Satellites Found”  
Possible obstructions blocking satellite  
Satellite coverage issues in extreme  
Northeast or Northwest  
Attempt to move the antenna from  
any blockages or obstructions.  
Attempt a re-scan on the receiver.  
Try scanning on a different arc.  
Attempt to move the antenna from  
any blockages or obstructions.  
Re-check coax connections to make  
sure coax did not become loose  
during scan.  
Possible obstructions blocking satellite  
Intermittent coax connection  
Attempt a re-scan on the receiver.  
If the above steps do not resolve the error, re-boot the receiver and start the Mobile Antenna Setup again; often, this will  
resolve the problem. If the problem persists, contact Winegard Technical Services at [email protected] or 1-800-788-4417.  
Transporting  
Using Outside Receptacle  
Before transporting the antenna, disconnect coax cables from  
the main and secondary ports.  
If your outside TV receptacle is wired for satellite, you’ll need  
to locate where that receptacle leads and connect that directly  
to your satellite receiver.  
If the outside TV receptacle is wired for cable, the wiring will  
have to be modified for use with satellite. The coaxial cable  
cannot run through any other devices or switches before the  
satellite receiver.  
Maintenance  
The Pathway X1 antenna is designed to be maintenance free.  
However, it is a good idea to periodically clean the dome with  
a soft cloth, water, and dish soap.  
Typically, if wired for cable, the wiring will either run through  
a Winegard power supply or video switch. The easiest way  
to fix this is to disconnect the cable from that device, use a  
barrel connector, and connect a new cable that runs directly  
to the receiver, bypassing the power supply or video switch.  
Tripod Accessory  
Model TR-1518 tripod mount (sold separately) is available as an  
accessory for the Pathway X1 antenna. The tripod mount has  
adjustable height and leveling settings of 14.5”–22” and quickly  
disassembles for compact storage.  
FCC Guidelines  
This device complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this device  
may not cause harmful interference, and (2) this device must  
accept any interference received, including interference that  
may cause undesired operation.  
Disclaimer: Although every effort has been made to ensure that the information in  
this manual is correct and complete, no company shall be held liable for any errors or  
omissions in this manual. Information provided in this manual was accurate at time of  
printing. If the antenna does not function as expected, please contact Winegard Company  
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WINEGARD MOBILE PRODUCTS LIMITED WARRANTY  
(2 YEARS PARTS; 1 YEAR LABOR)  
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the  
date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to  
an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time  
the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized  
Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit  
the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin  
thirty (30) days after the date of manufacture.  
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for  
service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an  
authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or  
workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges  
for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the  
service. Approval of the service is at the sole discretion of Winegard Company.  
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street,  
Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the  
problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must  
also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the  
warranty period, Winegard Company will (at its option) either repair or replace the product.  
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper  
installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard  
in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or  
acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This  
Limited Warranty also does not apply if the product becomes unable to perform its' intended function in any way as a result of  
the television signal provider making any changes in technology or service.  
RETURN AUTHORIZATION POLICY  
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard  
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an email  
to [email protected] to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number.  
Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To  
avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused  
and returned to Customer freight collect.  
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED,  
MADE BY ANY OTHER PERSON.  
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A  
PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.  
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential  
damages, the above limitations or exclusions do not apply.  
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or  
consequential damages, so the above limitations or exclusions may not apply to you.  
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.  
SATELLITE RECEIVER WARRANTY:  
WS-MOBWARREV2  
Rev. 1/10  
See manufacturer’s limited warranty policy.  
Printed in U.S.A. ©2013 Winegard Company Rev1 12/13 2452314  
Winegard and Carryout are registered trademarks of Winegard Company, and Pathway is a trademark of Winegard Company.  
DISH is a registered trademark of DISH Network L.L.C.  
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