Whirlpool Washer Dryer 6ALSS5233JQ0 User Manual

®
SUDS-MISER®  
AUTOMATIC WASHER  
Use & Care Guide  
For questions about features, operation/performance,  
parts, accessories or service, call:  
1-300-363-344 (Australia)  
0-800-442-584 (New Zealand)  
Table of Contents................................................. 2  
3951077B  
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WASHER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word DANGERor  
WARNING.These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic  
precautions, including the following:  
Read all instructions before using the washer.  
Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children.  
Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted with  
petrol, dry-cleaning solvents, other flammable, or  
explosive substances as they give off vapours  
that could ignite or explode.  
discarded,  
Before the washer is removed from service or  
remove the door or lid.  
Do not reach into the washer if the drum, tub or agitator  
is moving.  
Do not add petrol, dry-cleaning solvents, or other  
flammable, or explosive substances to the wash  
water. These substances give off vapours that  
could ignite or explode.  
Do not install or store the washer where it will be ex-  
posed to the weather.  
Do not tamper with controls.  
Under certain conditions, hydrogen gas may be  
produced in a hot water system that has not been  
used for 2 weeks or more. HYDROGEN GAS IS  
EXPLOSIVE. If the hot water system has not  
been used for such a period, before using the  
washing machine, turn on all hot water taps and  
let the water flow from each for several minutes.  
This will release any accumulated hydrogen gas.  
As the gas is flammable, do not smoke or use an  
open flame during this time.  
Do not repair or replace any part of the washer or  
attempt any servicing unless specifically recommended  
in this Use and Care Guide or in published user-repair  
instructions that you understand and have the skills to  
carry out.  
See Installation Instructions for grounding  
requirements.  
If the supply cord is damaged, it must be replaced by  
the manufacturer or its service agent or a similarly qual-  
ified person in order to avoid a hazard.  
SAVE THESE INSTRUCTIONS  
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PARTS AND FEATURES  
1. Control panel  
2. Model and serial number label  
3. Agitator  
Other feature your washer may have  
DURASMOOTH white porcelain basket  
4. Lid  
5. Liquid bleach dispenser  
6. Basket  
7. Tub  
Control panel  
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Loading  
WASHER USE  
For rated load capacity, refer to model and serial label/plate  
which is located on your washer as shown in Parts and  
Features.”  
Understanding Washer Cycles  
Loading suggestions  
For these suggested full-sized loads, set the LOAD SIZE selector  
to the highest load size setting.  
When the Cycle Control knob is set to a number and pulled out,  
the washer fills (to the selected load size) before agitation and  
timing start. The washer begins agitating immediately after filling;  
agitation occurs with the washer lid down.  
SUPER CAPACITY WASHERS  
During agitation, the agitator creates a continuous rollover action  
that provides a thorough cleaning of the wash load.  
Heavy Work Clothes  
3 pair pants  
3 shirts  
1 coverall  
1 overall  
4 pair jeans  
Delicates  
3 camisoles  
1 quilted robe  
4 slips  
2 sets of sleepwear  
1 childs outfit  
6 undergarments  
After agitation starts, the Cycle Control knob turns clockwise until  
it points to an Off area and the cycle ends.  
Towels  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
NOTE: The washer pauses briefly throughout each cycle. These  
pauses are normal for washer operation.  
Mixed Load  
3 double sheets  
4 pillowcases  
8 T-shirts  
WASH  
RINSE  
2 shirts  
2 blouses  
1. Fill  
1. Fill  
8 handkerchiefs  
6 pair shorts  
2. Wash selected  
time  
2. Rinse  
Normal Sounds  
Your new washer may make sounds your old one didnt. Because  
the sounds might be unfamiliar, you may be concerned about  
them. These sounds are normal.  
3. Drain No  
agitation†  
3. Drain No  
agitation  
During washing  
When you select a small load size setting, your washer has a  
lower water level. This can cause a clicking sound from the upper  
part of the agitator.  
4. Spin  
4. Spin-Spray rinse  
5. Spin  
During drain  
If water is drained quickly from your washer (depending on your  
installation), you may hear air being pulled through the pump  
during the end of draining.  
After drain and before spin  
When the cycle changes from draining to spinning, you may hear  
gears engaging.  
The Permanent Press cycle  
partially drains, fills, agitates  
briefly, and drains.  
6. Off  
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Items should move easily through the wash water.  
Overloading can cause poor cleaning.  
Starting Your Washer  
To reduce wrinkling of permanent press clothes and some  
synthetic knits, use a large load size to provide more space  
(see step 5).  
2. (OPTIONAL) Pour measured liquid bleach into the liquid  
bleach dispenser. Bleach will be dispensed automatically  
during the wash part of the cycle.  
Fire Hazard  
Never place items in the washer that are  
dampened with petrol or other flammable fluids.  
Never use more than 250 mL (1 cup) for a full load. Use  
less with a smaller load size.  
No washer can completely remove oil.  
Follow the manufacturers directions for safe use.  
Do not dry anything that has ever had any type of  
oil on it (including cooking oils).  
To avoid spilling, use a cup with a pouring spout. Do not  
let bleach splash, drip, or run down into the washer  
basket.  
Doing so can result in death, explosion, or fire.  
Use only liquid bleach in this dispenser.  
3. Close the washer lid.  
4. Turn the LOAD SIZE selector to the correct setting for your  
wash load and the type of fabric being washed.  
WARNING  
Choose a load size that allows the load to move freely for  
best fabric care. See "Loading."  
You may change the load size selection after the washer  
has started filling by turning the selector to a different  
setting.  
Electrical Shock Hazard  
Plug into an earthed plug socket outlet.  
Do not remove earth pin.  
5. Set the TEMPERATURE selector to the correct setting for the  
type of fabric and soils being washed. Use the warmest water  
safe for fabric. Follow garment label instructions.  
Do not use an adaptor.  
Your washer uses automatic temperature control to maintain  
a uniform water temperature by regulating incoming hot and  
cold water. This helps eliminate undissolved detergent and  
ensures consistent cleaning results. The cold wash is  
regulated at approximately 24ºC (75ºF) by adding small  
amounts of hot water during the cold fill. The warm wash is  
maintained at approximately 38ºC (100ºF).  
Do not use an extension cord.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
1. Measure detergent and pour it into the washer. If desired, add  
powdered or liquid colour safe bleach. If the water  
temperature is too low, dilute the detergent in warm water.  
Add extra detergent for the Super Wash cycle. Follow  
detergent manufacturers directions.  
NOTE: Make sure that both hot and cold water taps are fully  
turned on, or the automatic temperature control feature will  
not work properly.  
Water Temp  
Use For  
Hot  
44°C (111°F)  
or above  
Whites and pastels  
Heavy soils  
Warm  
Bright colours  
32°-43°C  
(90°-110°F)  
Moderate to light soils  
Drop a sorted load of clothes loosely into your washer.  
Load evenly to maintain washer balance. Mix large and small  
items. Larger items such as sheets should be added last.  
Cold  
21°-32°C  
(70°-90°F)  
Colours that bleed or fade  
Light soils  
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NOTE: In wash water temperatures colder than 21°C (70ºF),  
detergents do not dissolve well. Soils can be difficult to  
remove. Some fabrics can retain wear wrinkles and have  
increased pilling (the formation of small, lint-like balls on the  
surface of garments).  
Casual/Permanent Press cycle  
This cycle starts with high-speed agitation and then steps to low-  
speed agitation for cleaning permanent press and synthetic  
fabrics that are lightly or moderately soiled. To reduce wrinkling,  
this cycle features a cool-down phase at the end of the wash  
followed by a low-speed spin. After the rinse, the cycle ends with  
a short high-speed spin for maximum water removal.  
6. Push in the Cycle Control knob and turn it clockwise to the  
wash cycle you want. Reduce the wash time when using a  
small load size setting. See Selecting a Cycle and Time.”  
Gentle—Use this 4-minute setting for cleaning delicate items and  
washable knits that are lightly or moderately soiled.  
Pre Wash cycle  
This cycle features a brief period of high-speed agitation and a  
short high-speed spin to help remove heavy soils and stains that  
need pretreatment. Use warm water for prewashing stained  
laundry. Hot water can set stains. After the Pre Wash cycle ends,  
add detergent and select a new wash cycle.  
Pull out the Cycle Control knob to start the washer.  
To stop or restart your washer  
To stop the washer at any time, push in the Cycle Control  
knob. Do NOT stop the washer while its pumping out the  
water.  
Stain Removal Tips  
Stained or heavily soiled items may need to be prewashed or  
soaked for best results. Soaking helps remove protein-type  
stains such as blood, milk, or grass. Prewashing helps loosen soil  
before washing.  
To restart the washer, close the lid (if open) and pull out  
the Cycle Control knob.  
7. (OPTIONAL) If desired, add diluted liquid fabric softener to  
the final rinse water. See Adding Liquid Fabric Softener.”  
Use cold or warm water for soaking or prewashing stained  
laundry. Hot water can set stains.  
Most stains are easier to remove when they are fresh. Old or  
set stains may not come out. Follow package directions for  
pretreatment products.  
Selecting a Cycle Selecting a Cycle and Time  
This section describes the available wash cycles and will help  
you make the best cycle selections for your wash loads. Each  
cycle is designed for different types of fabric and soil levels.  
Before treating any stain, find out what kind of stain it is, how  
old the stain is, what kind of fabric it is, and if the fabric is  
colourfast. (Check the care label.)  
NOTE: When tested to AS2040-1990 for wash performance, the  
Regular/Normal cycle was selected with extra large load size,  
warm wash, and cold rinse.  
When bleach is recommended, use a bleach that is safe for  
the fabric.  
The washer pauses briefly throughout each cycle. These  
pauses are normal. Refer to Normal Soundsto learn more  
about the sounds you may hear during a wash cycle.  
Test stain removers on an inside seam or hidden corner of the  
item to see if the colour is removed.  
Put the stained area face-down on a paper towel or white  
cloth. Apply the stain remover to the back of the stain. This  
forces the stain off the fabric instead of through it.  
Refer to Understanding Washer Cyclesto learn what  
happens during a wash cycle.  
Meat tenderizer or enzyme presoaks help break down some  
protein stains so they are easier to remove.  
Washing and drying can set some stains.  
Using the SUDS-MISER® System  
The SUDS-MISER system on your washer allows you to save the  
wash water from one cycle to re-use in another cycle.  
How the SUDS-MISER System works  
The system uses a drain hose and a suds return hose to store the  
wash water from one cycle for re-use in another cycle.  
The drain hose carries the wash water to a standpipe drain or  
to another tub with an open drain.  
Cycle Control knob  
The suds return hose moves a portion of the used wash water  
to a storage tub, then back into the washer for re-use.  
Regular cycle  
This cycle starts with high-speed agitation for cleaning sturdily  
constructed cottons and linens. High-speed spin shortens drying  
times. Select up to 18 minutes of wash time for cleaning lightly,  
moderately or heavily soiled loads.  
Super Wash—Use this setting for washing heavily soiled loads  
that need maximum soil removal. Follow detergent  
manufacturers directions for heavily soiled clothing. The Super  
Wash setting automatically prewashes the laundry and advances  
into the Normal cycle.  
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NOTE: The end of the suds return hose has a plastic strainer to  
prevent objects from being pulled into the washer during Suds  
Return.  
Drain system needed  
You can use one of the following three drain systems for your  
SUDS-MISER® washer. See Installation Instructionsfor  
complete details for installing your washer.  
Suds  
return  
hose  
Storage tub  
Drain hose  
Suds  
Plastic  
strainer  
return  
hose  
Standpipe  
Saving your wash water  
The system will save the wash water from the Pre Wash and  
Regular cycles and from the Casual Permanent Press/Gentle  
cycle (after the cool-down).  
Wash system using one laundry tub and a  
standpipe  
1. Push in the Cycle Control knob and turn it clockwise to the  
desired cycle.  
2. Place a plug in the suds storage tub.  
3. Pull out the Cycle Control knob.  
Storage tub  
Re-using your wash water  
The storage tub holds the wash water from your last wash load.  
The soils in the wash water settle to the bottom of the storage tub  
and remain in the storage tub when the water is pumped back  
into the washer. Drain the storage tub after the wash water is  
pumped back into the washer.  
Drain hose  
Suds  
return  
hose  
1. Push in the Cycle Control knob and turn it clockwise to  
In-tub  
standpipe  
SUDS RETURN. Do not add items to the washer at this time.  
2. Pull out the Cycle Control knob. Most of the water from the  
storage tub is pumped back into the washer basket.  
3. When the Suds Return is complete, push in the Cycle Control  
knob.  
Wash system using one laundry tub and an  
in-tub standpipe  
4. Add about ½ the recommended amount of detergent for your  
next wash load.  
5. Turn the Cycle Control knob clockwise to the desired cycle.  
6. Pull out the Cycle Control knob to start the washer.  
7. Drain the storage tub.  
NOTE: A standpipe drain is available for placement in the drain  
opening. To order, ask for In-Tub Standpipe, Part Number 89121,  
from your nearest authorized Whirlpool appliance dealer.  
Storage tub  
Extra Rinse and Spin  
When using extra detergent for heavily soiled clothes, or washing  
special-care items, you may find an extra rinse and spin is  
needed.  
Drain hose  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Rinse settings.  
Suds  
return  
2. Pull out the Cycle Control knob. The washer fills to the  
Drain tub  
hose  
selected load size, agitates, drains, and spins.  
NOTE: An EXTRA RINSE option is available (on some models).  
See Starting Your Washer.”  
Drain and Spin  
A drain and spin may help shorten drying times for some heavy  
fabrics or special-care items by removing excess water.  
Wash system using two wash tubs  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Spin settings.  
2. Pull out the Cycle Control knob. The washer drains, then  
spins.  
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4. Run washer on a drain and spin setting (see Drain and Spin)  
for about 30 seconds to mix the antifreeze and water.  
Adding Liquid Fabric Softener  
5. Unplug washer or disconnect power.  
Always dilute fabric softener with 125 to 250 mL (½ to 1 cup)  
warm water. Undiluted fabric softener can stain fabrics.  
To use washer again  
1. Flush water pipes and hoses.  
Add diluted fabric softener only in the final rinse.  
Fabric softener should not be mixed with other laundry  
products. Greasy stains can form. To remove greasy stains,  
wet the stain and rub with liquid detergent or a bar of soap.  
Rewash.  
2. Reconnect water inlet hoses.  
3. Turn on both water taps.  
4. Plug in washer or reconnect power.  
5. Run the washer through a complete cycle with 250 mL (1 cup)  
Too much fabric softener can make some items (diapers and  
towels) nonabsorbent. If this happens, use less fabric  
softener, or do not use it every time.  
of detergent to clean out antifreeze.  
TROUBLESHOOTING  
WASHER CARE  
First try the solutions suggested here and possibly avoid  
the cost of a service call...  
Washer wont fill, rinse or agitate or wrong temperature  
Cleaning Your Washer  
Cleaning the exterior  
Check the following:  
Is the power cord plugged into an earthed plug socket outlet?  
Use a soft, damp cloth or sponge to wipe up any spills such as  
detergent or bleach. Occasionally wipe the outside of your  
washer to keep it looking new.  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
Cleaning the interior  
Are the water inlet valve screens clogged?  
Are both the hot and cold water taps turned on?  
Is the water inlet hose kinked?  
Clean your washer interior by mixing 250 mL (1 cup) of liquid  
bleach and 500 mL (2 cups) of detergent. Pour this into your  
washer and run it through a complete cycle using hot water.  
Repeat this process if necessary.  
NOTE: Remove any hard water deposits using only cleaners  
labeled as washer safe.  
Does the water level seem too low, or does the washer  
appear to not fill completely?  
The top of the agitator is much higher than the highest water  
level. This creates a perception that the washer is not filling  
completely. This is normal.  
Water Inlet Hoses  
Replace inlet hoses after five years of use to reduce the risk of  
hose failure. Periodically inspect and replace inlet hoses if  
bulges, kinks, cuts, wear, or leaks are found.  
Washer stops  
The appliance is to be connected to the water mains using the  
new hose-sets supplied and that old hose-sets should not be  
re-used.  
Check the following:  
Is the power cord plugged into an earthed plug socket outlet?  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
When replacing your inlet hoses, mark the date of replacement  
on the label with a permanent marker.  
Are the water inlet valve screens clogged?  
Are both the hot and cold water taps turned on?  
Is the water inlet hose kinked?  
Vacation, Storage, and Moving Care  
Install and store your washer where it will not freeze. Because  
some water may stay in the hoses, freezing can damage your  
washer. If storing or moving your washer during freezing weather,  
winterize it.  
Is there power at the plug?  
Check your electrical source or call an electrician.  
Has a fuse blown or is the circuit breaker open?  
If problem continues, call an electrician.  
Non-use or vacation care  
Operate your washer only when you are at home. If you will be on  
vacation or not using your washer for an extended period of time,  
you should:  
Are you using an extension cord?  
Do not use an extension cord.  
Is the washer in a normal pause in the Casual/Permanent  
Press cycle?  
The washer pauses for about 2 minutes in the Casual/  
Permanent Press cycle. Allow the cycle to continue.  
Unplug washer or disconnect power.  
Turn off the water supply to the washer. This helps avoid  
accidental flooding (due to a water pressure surge) while you  
are away.  
Is the washer overloaded?  
Wash smaller loads.  
To winterize washer  
1. Shut off both water taps.  
Washer wont drain or spin  
2. Disconnect and drain water inlet hoses.  
3. Put 1 L (quart) of R.V.-type antifreeze in the basket.  
Is the drain hose clogged, or the end of the drain hose  
more than 244 cm (96 in.) above the floor?  
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See Installation Instructionsfor proper installation of drain  
hose.  
Is the load balanced, and is the washer level?  
The wash load should be balanced and not overloaded.  
Is the lid open?  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See Installation Instructions.”  
The lid must be closed during operation.  
Is there excessive sudsing?  
Always measure detergent. Follow manufacturers directions.  
If you have very soft water, you might need to use less  
detergent.  
The washer basket moves while washing.  
This is normal.  
Agitator operation  
Is your voltage low?  
Check your electrical source or call an electrician. Do not use  
an extension cord.  
The top of the agitator is loose, or moves in only one  
direction.  
This is normal.  
Washer continues to fill or drain, or the cycle seems  
stuck  
Dispenser clogged or bleach leaking  
Is the top of drain hose lower than the water level in  
washer?  
The top of the hose must be higher than the water level in the  
washer for proper operation. See Installation Instructions.”  
Did you put powdered or colour-safe bleach in the liquid  
bleach dispenser?  
Add powdered or liquid colour-safe bleach directly to the  
basket. Do not use the bleach dispenser for colour-safe  
bleach.  
Does the drain hose fit too tightly in the standpipe, or is it  
taped to the standpipe?  
The drain hose should be loose yet fit securely. Do not seal  
the drain hose with tape. The hose needs an air gap. See  
Installation Instructions.”  
Load too wet  
Did you use the right cycle for the load being washed?  
Select a cycle with a higher spin speed.  
Washer makes noise  
Did you use a cold rinse?  
Cold rinses leave loads wetter than warm rinses. This is  
normal.  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See Installation Instructions.”  
Residue or lint on load  
Did you sort properly?  
Sort lint givers (towels, chenille) from lint takers (corduroy,  
synthetics). Also sort by colour.  
Did you completely remove the yellow shipping strap with  
cotter pins?  
See Installation Instructions.”  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Lint  
can be trapped in the load if overloaded. Wash smaller loads.  
Are the gears engaging after the drain and before spin, or  
is the upper part of agitator clicking during wash?  
These are normal washer noises.  
Check the following:  
Was paper or tissue left in the pockets?  
Washer leaks  
Did you use enough detergent? Follow manufacturers  
directions. Use enough detergent to hold the lint in the water.  
Check the following:  
Are the fill hoses tight? Are the fill hose washers properly  
seated? Is the drain hose clamp properly installed? See  
Installation Instructions.”  
Is your water colder than 21°C (70°F)? Wash water colder  
than 21°C (70°F) may not completely dissolve the detergent.  
Is the sink or drain clogged?  
Sink and standpipe must be able to handle 64 L (17 gal.) of  
water per minute.  
Stains on load  
Did you follow the manufacturers directions when adding  
detergent and fabric softener?  
Measure detergent and fabric softener. Use enough detergent  
to remove soil and hold it in suspension.  
Is water deflecting off the tub ring or the load?  
Center the tub before starting the washer.  
The wash load should be balanced and not overloaded. The  
fill or spray rinses can deflect off the load.  
Dilute fabric softener and add to the rinse portion of a cycle  
only. Do not drip fabric softener on clothes.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See Installation Instructions.”  
Is there above average iron (rust) in water?  
You may need to install an iron filter.  
Did you properly sort the load?  
Sort dark clothes from whites and lights.  
Check household plumbing for leaks.  
Did you unload the washer promptly?  
To avoid dye transfer, unload the washer as soon as it stops.  
Washer basket is crooked  
Was the washer basket pulled forward during loading?  
The wash load should be balanced and not overloaded. Push  
the basket to the center before starting wash.  
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Load is wrinkled  
ASSISTANCE OR SERVICE  
Did you unload the washer promptly?  
Unload the washer as soon as it stops.  
Before calling for assistance or service, please check  
Troubleshooting.It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Did you use the right cycle for the load being washed?  
Use the Casual/Permanent Press cycle or a cycle with low  
spin speeds (if available) to reduce wrinkling.  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help Whirlpool to better respond to your request.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
If you need replacement parts  
Was the wash water warm enough to relax wrinkles, or  
are you using warm rinses?  
If safe for the load, use warm or hot wash water. Use cold  
rinse water.  
If you need to order replacement parts, Whirlpool recommends  
that you only use factory specified parts. These parts will fit right  
and work right because they are made with the same precision  
used to build every new WHIRLPOOL® appliance. To locate  
replacement parts in your area, call the Customer Interaction  
Centre or your nearest Whirlpool designated service company.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right taps. See Installation Instructions.”  
Call the Whirlpool Customer Interaction Centre at  
1-300-363-344 (Australia) or 0-800-442-584 (New Zealand).  
Our consultants provide assistance with:  
Load is tangled or twisted  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Features and specifications on our full line of appliances  
Installation information  
Use and maintenance procedures  
Accessory and repair parts sales  
Did you wrap items around the agitator?  
Drop items loosely into the washer. Do not wrap items around  
the agitator.  
Referrals to local dealers, repair parts distributors, and  
service companies  
Gray whites, dingy colours  
Whirlpool designated service technicians are trained to fulfill the  
product warranty and provide after-warranty service.  
Did you properly sort the load?  
Dye transfer can occur when mixing whites and colours in a  
load. Sort dark clothes from whites and lights.  
NOTE: If the power supply cord of this washer is damaged, it  
must be replaced by a special cord (Part Number 8316026)  
available from the dealer from whom you purchased the washer  
or a Whirlpool designated service company.  
Was the wash temperature too low?  
Use hot or warm washes if safe for the load. Hot water should  
be at least 44°C (111°F) to clean heavy soils.  
Gearcase assembly covered by your warranty  
Did you use enough detergent, or do you have hard  
water?  
Use more detergent for washing heavy soils in cold or hard  
water.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right taps. See Installation Instructions.”  
Garment damage  
Check the following:  
Were sharp items removed from pockets before washing?  
Empty pockets, zip zippers, snap or hook fasteners before  
washing.  
Were strings and sashes tied to prevent tangling?  
Were items damaged before washing? Mend rips and broken  
threads in seams before washing.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you properly add liquid bleach?  
Do not pour liquid bleach directly on load. Wipe up bleach  
spills. Undiluted bleach will damage fabrics.  
Did you follow the manufacturers care label instructions?  
11  
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WHIRLPOOL® WASHER WARRANTY  
TWO-YEAR FULL WARRANTY  
For two years from the date of purchase, when this washer is used in domestic or single-family applications, and operated and  
maintained according to instructions attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement  
parts and repair labour to correct defects in materials or workmanship. Service must be provided by Whirlpool (Australia) Pty Limited or  
its appointed Service Claimants.  
NINETY-DAY FULL WARRANTY  
For ninety days from the date of purchase, when this washer is used in commercial, multi-family or personal applications, and operated  
and maintained according to instructions attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for  
replacement parts and repair labour to correct defects in materials or workmanship. Service must be provided by Whirlpool (Australia)  
Pty Limited or its appointed Service Claimants.  
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY - ON TOP, LID AND GEARCASE ASSEMBLY  
For the third through fifth year from the date of purchase, when this washer is operated and maintained according to instructions  
attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement parts for any top and lid rust, and  
any part of the gearcase assembly, if defective in materials or workmanship.  
THIRD THROUGH TENTH YEAR LIMITED WARRANTY - ON OUTER TUB  
For the third through tenth year from the date of purchase, when this washer is operated and maintained according to instructions  
attached to or furnished with the product, Whirlpool (Australia) Pty Limited will pay for replacement parts for the outer tub should it  
crack or fail to contain water, if defective in materials or workmanship.  
Whirlpool (Australia) Pty Limited will not pay for:  
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct  
house wiring or plumbing.  
2. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool (Australia) Pty Limited.  
3. Repairs which result from parts not having been fitted by an authorized Whirlpool person or entity, or from the use of the appliance  
in a manner other than the use for which it was specifically designed.  
4. Replacement parts or repair labour costs for units operated outside Australia or New Zealand.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Costs associated with service calls, freight or transport of goods requiring service from areas outside of those which are serviced by  
Whirlpool (Australia) Pty Limited or its appointed Service Claimants.  
WHIRLPOOL (AUSTRALIA) PTY LIMITED SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
The benefits conferred by this express warranty are additional to all other conditions, warranties, guaranties, rights and remedies  
expressed or implied by the Trade Practices Act, the New Zealand Sale of Goods Act and similar State or Territory laws and all other  
obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights,  
remedies, obligations or liabilities.  
If you need service, first see Troubleshooting.Additional help can be found by checking Assistance or Service,or calling our  
Customer Interaction Centre at 1-300-363-344 (Australia) or 0-800-442-584 (New Zealand).  
5/00  
Dealer name_____________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Model number _________________________________________________  
Serial number __________________________________________________  
Purchase date _________________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your washer to better  
help you obtain assistance or service if you ever need it. You will  
need to know your complete model number and serial number.  
You can find this information on the model and serial number  
label/plate, located on your appliance as shown in Parts and  
Features.”  
3951077B  
© 2002 Whirlpool Corporation.  
All rights reserved.  
4/02  
Printed in U.S.A.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
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