®
MICROWAVE OVEN
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service, call: 1-800-253-1301.
or visit our website at...
Table of Contents .......................................2
Model WMC20005
W10389942B
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MICROWAVE OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric
shock, fire, injury to persons, or exposure to excessive
microwave energy:
■ To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are placed
inside the oven to facilitate cooking.
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in this section.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed, turn
oven off, and disconnect the power cord, or shut off power at
the fuse or circuit breaker panel.
■ The microwave oven must be grounded. Connect only
to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found in this section and in the
provided Installation Instructions.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
■ Liquids, such as water, coffee, or tea are able to be overheated
beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the
microwave oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID.
■ Some products such as whole eggs in the shell and
sealed containers – for example, closed glass jars –
are able to explode and should not be heated in the
microwave oven.
■ Use the microwave oven only for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in the microwave oven. This type
of oven is specifically designed to heat, cook, or dry
food. It is not designed for industrial or laboratory use.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
■ As with any appliance, close supervision is necessary
when used by children.
– After heating, allow the container to stand in the microwave
oven for a short time before removing the container.
■ Do not operate the microwave oven if it has a
damaged cord or plug, if it is not working properly, or
if it has been damaged or dropped.
– Use extreme care when inserting a spoon or other utensil into
the container.
■ The microwave oven should be serviced only by
qualified service personnel. Call an authorized service
company for examination, repair, or adjustment.
■ Oversized foods or oversized metal utensils should not be
inserted in the microwave oven as they may create a fire or risk
of electric shock.
■ See door surface cleaning instructions in the
“Microwave Oven Care” section.
■ Do not clean with metal scouring pads. Pieces can burn off the
pad and touch electrical parts involving a risk of electric shock.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
■ Do not operate any heating or cooking appliance beneath the
microwave oven.
■ Do not store this microwave oven outdoors. Do not use
the microwave oven near water - for example, near a
kitchen sink, in a wet basement, or near a swimming
pool, or similar locations.
■ Do not mount microwave oven over or near any portion of a
heating or cooking appliance.
■ Do not immerse cord or plug in water.
■ Do not use paper products when appliance is operated in
convection, combination, grill or “PAN BROWN” mode (on
models with such features).
■ Keep cord away from heated surfaces.
■ Do not let cord hang over edge of table or counter.
■ Do not store any materials, other than manufacturer’s
recommended accessories, in this microwave oven when not
in use.
■ A short power supply cord is provided to reduce the risks
resulting from being entangled in or tripping over a longer
cord.
■ Do not store anything directly on top of the microwave oven
when the microwave oven is in operation.
■ Do not mount over a sink.
■ Do not cover racks or any other part of the microwave
oven with metal foil. This will cause overheating of the
microwave oven.
■ Do not cover or block any openings on the microwave oven.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
This device complies with Part 18 of the FCC Rules.
INSTALLATION INSTRUCTIONS
Unpacking
Location Requirements
1. Empty the microwave oven of any packing materials.
2. Clean the inside with a soft, damp cloth.
3. Check for damage, such as:
■
Place the microwave oven on a cart, counter, table or shelf
that is strong enough to hold the microwave oven and the
food and utensils you place inside it.
■
■
The microwave oven should be at a temperature above 50°F
(10°C) for proper operation.
■
■
■
a door that is not lined up correctly
damage around the door, or
Do not block the exhaust vents or air intake openings. Allow
a few inches of space at the back and side of the microwave
oven where the exhaust vents are located. Blocking the
exhaust vents could cause damage to the microwave oven,
as well as poor cooking results.
dents on the interior or exterior of the microwave oven.
If there is any damage, do not operate the microwave oven
until a designated service technician has checked it and
made any needed repairs.
■
Make sure the microwave oven legs are in place to ensure
proper airflow. If vents are blocked, a sensitive thermal device
may automatically turn the microwave oven off. The
microwave oven should work properly once it has cooled.
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Electrical Requirements
Recommended:
■
A time-delay fuse or time-delay circuit breaker.
A separate circuit serving only this microwave oven.
WARNING
■
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Observe all governing codes and ordinances.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Required:
■
A 120 Volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
SAVETHESE INSTRUCTIONS
PARTS AND FEATURES
This manual may cover several different models. The model you
have purchased may have some or all of the features shown here.
The appearance of your particular model may differ slightly from
the illustrations in this manual.
Turntable
B
C
D
A
A
E
F
B
C
A. Turntable
B. Support
C. Hub
The turntable can rotate in either direction to help cook food
more evenly. For best cooking results, do not operate the
microwave oven without having the turntable in place. See
“Assistance or Service” to reorder any of the parts.
J
H
G
I
A. Pocket door handle
B. Window
C. Model and serial number plate
D. Rounded cavity (rear wall)
E. Microwave oven light
F. Glass turntable and support
G. Control panel
H. Display
I. Microwave inlet cover
J. Door lock system
To Install:
1. Place the support on the microwave oven cavity bottom.
2. Place the turntable on the support.
Fit the raised, curved lines in the center of the turntable
bottom between the three spokes of the hub. The rollers on
the support should fit inside the turntable bottom ridge.
5
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MICROWAVE OVEN CONTROL
l
W
Display
Start
When power is first supplied to the microwave oven, “:” will
appear in the display. If the “:” appears in the display at any other
time, a power failure has occurred. Reset the clock if needed.
The START pad begins any function. If cooking is interrupted,
touching START will resume the preset cycle.
NOTE: To avoid unintentional operation of the microwave oven,
a cooking function cannot be started if the microwave oven door
has been closed for about 1 minute or more. The word “door” will
appear in the display until the door is opened and closed.
While the microwave oven is being programmed, the display
shows cooking power, quantities, weights and/or prompts. When
the microwave oven is not in use, the display shows the time of
day (if the Clock is set) or Timer countdown.
Function Icons
Cancel/Off
The CANCEL/OFF pad clears any incorrect command and
cancels any program during cooking. It will not erase the time of
day.
A
B
The microwave oven will also turn off when the door is opened.
Close the door and touch START to resume the cycle.
Add 30 Seconds
The ADD 30 SEC (START - ADD 30 SEC) pad starts the
microwave oven for 30 seconds at 100% power. Each additional
touch of the pad adds 30 seconds of cook time, up to
30 minutes.
W
Cook time may be added in 30-second increments to a running
manual cooking cycle by repeatedly touching ADD 30 SEC pad
during the cycle.
C
D
E
A. Microwaves
B. Defrost
C. Cook time
D. Cook power
E. Weight
NOTE: To avoid unintentional operation of the microwave oven,
a cooking function cannot be started if the microwave oven door
has been closed for about 1 minute or more. The word “door” will
appear in the display until the door is opened and closed.
The icons will light up and/or flash in the display while their
specific functions are being programmed. The lit icon indicates
the function, and the flashing icon is a prompt for input.
During cooking, the cook function and cook time icons are lit,
and the cook time counts down in the display. When the
microwave oven is not in use, the display shows the time of day
(if the clock is set) or Timer countdown.
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Clock
Tones
This is a standard 12-hour clock (12:00-11:59).
Tones are audible signals, which cannot be turned off, and
indicate the following:
To Set:
One tone
The microwave oven must be off.
■
■
■
■
Valid entry
1. Touch and hold CLOCK (TIMER/CLOCK) pad for 3 seconds
Clock mode entered
Control lock activated
End of cooking reminder
to enter Clock mode. The “hour” digit will flash.
2. Touch [+] or [–] pad repeatedly until the desired hour is
displayed (1 to 12).
3. Touch CLOCK pad to confirm the hour. The “minutes” digits
Three tones
will flash.
■
End of cooking cycle
4. Touch [+] or [–] pad repeatedly until the desired minutes are
■
During Defrost cycle, reminder to check, turn, rearrange, or
displayed (0 to 59).
separate food
5. Touch CLOCK pad to confirm the minutes and exit Clock
■
Invalid entry
mode.
Twenty tones
End of Timer (very short, quick tones)
To Cancel Clock: Enter Clock mode, then touch CANCEL/OFF.
The “:” will appear in the display.
■
Control Lock
Timer
The Control Lock disables the control panel pads to avoid
unintended use of the microwave oven.
NOTE: The Timer does not start or stop the microwave oven.
Cook functions may be used while the Timer is counting down.
When the cook function is active in the display, touch
TIMER/CLOCK to see the Timer count down for 3 seconds.
To Lock/Unlock Control: The microwave oven must be off.
Touch and hold CANCEL/OFF for 3 seconds until the tone
sounds and “Loc” appears in the display. The display will return
to time of day mode (if Clock is set) after 3 seconds. Repeat to
unlock.
Touching TIMER/CLOCK while the Timer is active in the display
will send the Timer countdown to the background. While the
Timer is running in the background, the colon will flash.
If any control pad is touched while the Control Lock is active,
“Loc” reappears in the display for 3 seconds, and invalid entry
tones will sound.
The Timer may be set in the following increments, in minutes and
seconds:
INCREMENT
0:05
TIME SETING
0:05 to 1:00
1:15 to 3:00
3:30 to 6:00
7:00 to 30:00
0:15
0:30
1:00
To Set:
1. Touch TIMER/CLOCK. The default time of 5 seconds will
show in the display.
2. Touch the [+] or [–] pad repeatedly to set the desired time.
Touching and holding the pad will cause the display to scroll
rapidly through the increments
3. Touch START.
When the set time ends, the end-of-Timer tone will sound.
To Cancel Timer: While the Timer countdown is active in the
display, touch CANCEL/OFF.
If a cook function countdown is active in the display, touch
TIMER/CLOCK to show the Timer countdown, then touch
CANCEL/OFF to cancel the Timer. Touching CANCEL/OFF while
a cook function countdown is active in the display will cancel the
cook function, not the Timer.
The time can be reset during the countdown by repeating Step 2
above while the Timer is active in the display.
7
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MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
reflect off the metal floor, walls and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar and water molecules in
the food, causing them to move, producing friction and heat
which cooks the food.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be turned
back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
■
■
■
■
To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
To avoid damage to the microwave oven, do not operate
microwave oven when it is empty.
Baby bottles and baby food jars should not be heated in
microwave oven.
Stirring and Turning
Clothes, flowers, fruit, herbs, wood, gourds, paper, including
brown paper bags and newspaper, should not be dried in
microwave oven.
Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
■
■
■
Paraffin wax will not melt in the microwave oven because it
does not absorb microwaves.
Arranging
If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If
cooking several items of the same size and shape, place them in
a ring pattern, leaving the center of the ring empty.
Use oven mitts or pot holders when removing containers from
microwave oven.
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes
stand for 5 minutes. They will finish cooking while standing.
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.
■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst, requiring
significant cleanup of microwave oven cavity. Cover poached
eggs and allow a standing time.
Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.
Food Characteristics
When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.
Standing Time
Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Amount of Food
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
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Do Not Use
Cookware and Dinnerware
Cookware and dinnerware must fit on the turntable. Always use
oven mitts or pot holders when handling because any dish may
become hot from heat transferred from the food. Do not use
cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Metal cookware and bakeware, gold, silver, pewter, non-
approved meat thermometers, skewers, twist ties, foil liners
such as sandwich wrappers, staples and objects with gold or
silver trim or a metallic glaze should not be used in the
microwave oven.
MATERIAL
RECOMMENDATIONS
Microwave Cooking Power
Aluminum Foil,
Metal
See “Aluminum Foil and Metal” section.
Many recipes for microwave cooking specify which cooking
power to use by percent or name.
Browning Dish
Bottom must be at least 3/16" (5 mm)
above the turntable. Follow manufacturer’s
recommendations.
When COOK POWER is touched, the display shows the default
power of 100%. Each additional touch of the pad scrolls through
the available power levels: 0%, 25%, 50%, 75%, then back to
100%.
Ceramic Glass,
Glass
Acceptable for use.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
China,
Earthenware
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
PERCENT/NAME USE
Melamine
100%, High
(default setting)
(700W)
Quick heating convenience foods and
foods with high water content, such as
soups, beverages and most vegetables.
Paper: Towels,
Dinnerware,
Napkins
Use nonrecycled and those approved by
the manufacturer for microwave oven use.
Cooking small, tender pieces of meat,
ground meat, poultry pieces and fish fillets.
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
Heating cream soups.
75%,
Medium-High
(500W)
Heating rice, pasta or stirrable casseroles.
Cooking and heating foods that need a
cook power lower than high. For example,
whole fish and meat loaf.
Pottery and Clay
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
Silicone
Bakeware
Reheating a single serving of food.
Straw, Wicker,
Wooden
Containers
Do not use in microwave oven.
50%, Medium
(350W)
Cooking sensitive foods such as cheese
and egg dishes, pudding and custards.
Cooking non-stirrable casseroles, such as
lasagna.
Wax Paper
Acceptable for use.
Cooking ham, whole poultry and pot
roasts.
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with
1 cup (250 mL) of water beside it.
Simmering stews.
Melting chocolate.
2. Cook at 100% cooking power for 1 minute.
Heating bread, rolls and pastries.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
25%, Low, Defrost Defrosting bread, fish, meats, poultry and
(160W)
precooked foods.
Aluminum Foil and Metal
Softening butter, cheese, and ice cream.
Taking chill out of fruit.
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
0% No power
OK for Use
Racks and bakeware supplied with the microwave oven (on some
models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
■
To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling or floor.
■
■
Always use the turntable.
To avoid damage to the microwave oven, do not allow
contact with another metal object during microwave cooking.
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Manual Cooking
Defrost
Cook time may be set in the following increments, in minutes and
seconds:
The automatic Defrost feature can be used or the microwave
oven can be manually set to defrost.
■
Unwrap foods and remove lids (for example, from fruit juice
containers) before defrosting.
INCREMENT
0:05
TIME SETING
0:05 to 1:00
1:15 to 3:00
3:30 to 6:00
7:00 to 30:00
■
■
Shallow packages will defrost more quickly than deep blocks.
0:15
Separate food pieces as soon as possible during or at the
end of the cycle for more even defrosting.
0:30
■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips and fish tails. See “Aluminum Foil
and Metal” first.
1:00
To Use:
The Defrost feature uses weight input. It should not be used for
food that has been left outside the freezer for more than
20 minutes, or for frozen ready-made food.
1. Place food on the turntable and close the door.
2. Touch the [+] or [–] pad. The default time of 5 seconds will
show in the display. Touch the [+] or [–] pad repeatedly to set
the desired time. Touching and holding the pad will cause the
display to scroll rapidly through the increments.
To Use Defrost:
1. Place food, uncovered, on the turntable and close the door.
If cooking with 100% power, skip Step 3.
2. Touch DEFROST. The default weight of 1.5 lbs will show in
the display.
3. Touch COOK POWER. The default power level of 100% will
show in the display. Touch COOK POWER repeatedly to
scroll to the desired power level. See “Microwave Cooking
Power.”
3. Touch the [+] or [–] pad repeatedly to set the desired food
weight. Touching and holding the pad will cause the display
to scroll rapidly through the available weights, in 0.1-lb
increments.
4. Touch START.
Weight can be set from 0.2 lb to 3.3 lbs (90 g to 1.5 kg).
The display will count down the cook time.
4. Touch START.
When the cycle ends. “End” will appear in the display, and the
end-of-cycle tones will sound.
The display will count down the defrost time.
5. Touch CANCEL/OFF or open the door to clear the display
During defrosting, 3 tones will sound, and the display will
show the “turn Food” prompt. Open door, turn food if
necessary, close door, and touch START to resume
defrosting. If no action is taken, the Defrost cycle will
automatically resume in 2 minutes. Touching START during
the 2 minute pause will also resume the cycle, without having
to open the door.
and/or stop reminder tones.
NOTE: Manual cooking may be started by setting the power level
first. Within 3 seconds of setting the power level, the display
automatically switches to cook time mode, showing the default
time of 5 seconds.
To Change Cook Time During Cooking: Touch [+] or [–] pad
repeatedly to set new time, or add time in 30-second increments
by touching START - ADD 30 SEC pad. New time is set
immediately.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
5. Touch CANCEL/OFF or open the door to clear the display
To Change Cook Power During Cooking: Touch COOK
POWER repeatedly to scroll through the power levels. New
power is set immediately.
and/or stop reminder tones.
NOTE: Defrost times and cook power cannot be changed during
an automatic Defrost cycle.
To Defrost Manually: Follow directions in “Manual Cooking”
section, and use 25% cooking power. See “Microwave Cooking
Power” chart.
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Reheat
Popcorn
The microwave oven’s Reheat feature can be used or the
microwave oven can be manually set to reheat. Reheat time may
be set in the following increments, in minutes and seconds:
The cook times and power levels have been preset for
commercially packaged 1.75 oz (50 g) microwave popcorn bags.
NOTE: During Popcorn function, as with all microwave cooking
functions, the microwave oven should be attended at all times.
Listen for popping to slow to 1 pop every 1 or 2 seconds, then
stop the cycle.
INCREMENT
0:05
TIME SETING
0:05 to 1:00
1:15 to 3:00
3:30 to 6:00
7:00 to 30:00
■
To avoid damage to the microwave oven, do not use regular
paper bags or glassware.
0:15
0:30
■
■
Pop only one package of popcorn at a time.
1:00
Follow manufacturer’s instructions when using a microwave
popcorn popper.
To Use Reheat:
■
■
■
For best cooking results, do not try to pop unpopped kernels.
Use fresh bags of popcorn for optimal results.
1. Place food on the turntable, and close the door.
2. Touch REHEAT. The default power of 75% will show briefly in
Cooking results may vary by brand and fat content. For bag
sizes not listed in this section, follow directions on the
package.
the display, followed by the default time of 5 seconds.
3. Touch the [+] or [–] pad repeatedly to set the desired time.
Touching and holding the pad will cause the display to scroll
rapidly through the increments.
NOTE: For best cooking results, we recommend using only the
1.75 oz (50 g) bag size, due to the compact cavity size.
4. Touch START.
The display will count down the reheat time.
To Use Popcorn:
When the cycle ends. “End” will appear in the display, and the
end-of-cycle tones will sound.
1. Place popcorn bag on the turntable, and close the door.
2. Touch POPCORN. The default size of 1.75 oz will show in the
display.
5. Touch CANCEL/OFF or open the door to clear the display
and/or stop reminder tones.
3. Touch START.
NOTE: Reheat cook power cannot be changed during a Reheat
The display will count down the pop time.
cycle.
When the cycle ends. “End” will appear in the display, and the
end-of-cycle tones will sound.
To Change Reheat Time During Cooking: Touch [+] or [–] pad
repeatedly to set new time, or add time in 30-second increments
by touching START - ADD 30 SEC pad. New time is set
immediately.
4. Touch CANCEL/OFF or open the door to clear the display
and/or stop reminder tones.
NOTE: Popping times and cook power cannot be changed
during an automatic Popcorn cycle.
To Reheat Manually: Follow directions in “Manual Cooking”
section, and use 75% cooking power. See “Microwave Cooking
Power” chart.
11
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MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.
MICROWAVE OVEN CAVITY
MICROWAVE OVEN DOOR AND EXTERIOR
To avoid damage to the microwave oven cavity, do not use soap-
filled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths or some recycled paper towels.
The area where the microwave oven door and frame touch when
closed should be kept clean.
■
Mild, nonabrasive soaps and detergents:
The area where the microwave oven door and frame touch when
closed should be kept clean.
Rinse with clean water and dry with soft, lint-free cloth.
■
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad:
Average soil
■
Mild, nonabrasive soaps and detergents:
Apply glass cleaner to towel, not directly to surface.
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
Mild, nonabrasive soaps and detergents:
CONTROL PANEL
■
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
■
■
Sponge or soft cloth and water:
Dampen sponge with water and wipe panel. Dry with soft
cloth.
Odors
Lemon juice or vinegar:
To avoid damage to the control panel, do not use chemical or
abrasive cleansers.
■
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
TURNTABLE
Microwave Inlet Cover
To avoid arcing and microwave oven damage, the microwave
inlet cover (see “Parts and Features”) should be kept clean.
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
■
Wipe with wet cloth.
■
Mild cleanser and scouring pad
Dishwasher
■
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Turntable alternates rotation directions
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
■
This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
Microwave oven will not operate
Is the display showing “:”?
There has been a power failure, or the Clock time has been
turned off. See “Display” section to clear display. See “Clock”
section to reset or turn on Clock.
■
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, try the steps in
the bullets below. If microwave oven still does not operate,
call for service. See “Assistance or Service” section.
Display shows time countdown, but the microwave oven
is not operating
■
■
Is the door completely closed?
Firmly close door.
■
Is the Timer in use?
See “Timer” section.
Is a packaging spacer (on some models) attached to the
inside of the door?
Remove packaging spacer, then firmly close door.
Cooking times seem too long
■
■
■
Is the electronic microwave oven control set correctly?
■
■
■
Is the cooking power set properly?
See “Microwave Oven Control” section.
See “Microwave Cooking Power” section.
Is the Control Lock set?
See “Control Lock” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Does “door” appear in the display?
Open and close the microwave oven door, and then touch
START. See “Start” section.
Is the incoming voltage less than that specified in
“Electrical Requirements?”
Have a qualified electrician check the electrical system in the
home.
Microwave oven makes humming noise
Interference with radio, TV, cordless phone, etc.
■
■
This is normal and occurs when the power supply in the
magnetron cycles on.
■
■
Is the microwave oven plugged into the same outlet?
Try a different outlet for the electronic device.
Microwave oven door looks wavy
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
This is normal and will not affect performance.
■
■
Are the microwave oven door and sealing surfaces clean?
Turntable will not operate
Make sure these areas are clean.
■
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See “Turntable” section.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone or a different frequency
cordless phone, or avoid using these items during microwave
oven operation.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and
rollers. Replace turntable. Place 1 cup (250 mL) of water on
the turntable, then restart microwave oven. If it still is not
working, call for service. See “Assistance or Service” section.
Do not operate the microwave oven without turntable and
turntable support working properly.
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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
If you need replacement parts
Please include a daytime phone number in your correspondence.
If you need to order replacement parts, we recommend that you
use only FSP® replacement parts. FSP® replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Replacement Parts
Glass Turntable
Turntable Support/Roller
Assembly
Part Number W10398722
Part Number W10398732
Turntable Hub
Part Number W10398734
In the U.S.A.
Call the Whirlpool Customer eXperience Center
Cleaning Supplies
toll free: 1-800-253-1301.
Heavy Duty Degreaser
Part Number 31552
All-Purpose Appliance Cleaner
Part Number 31682
Our consultants provide assistance with:
■
■
■
■
■
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
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WHIRLPOOL® COUNTERTOP MICROWAVE LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will, at its sole option,
either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the product. If replaced,
the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions below.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT
OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited
warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased.
This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain
service or replacement under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
1. Service calls to correct the installation of your microwave, to instruct you how to use your product, to replace or repair house fuses,
reset circuit breakers or to correct house wiring or plumbing.
2. Service calls to repair or replace light bulbs. Consumable parts are excluded from warranty coverage.
3. In-home service. Your microwave must be shipped to a Whirlpool designated service company.
4. Repairs or replacement when your microwave is used for other than normal, single-family household use or when it is used in a
manner contrary to published user or operator instructions and/or installation instructions.
5. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool Corporation.
6. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your microwave, unless such damage results
from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
7. Any food loss due to microwave product failure.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Microwaves with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is
void if the factory applied serial number has been altered or removed from your appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
If you reside in the United States and your Whirlpool Countertop Microwave should cease to operate within the first year of
ownership:
1. Call our Customer eXperience Center at 1-800-253-1301 (toll-free).
2. Give the consultant your model, serial number and shipping address.
3. The consultant will advise whether the microwave qualifies for repair or replacement.
4. In the event of repair, you may be directed to forward the product to a Whirlpool designated service center. You are responsible for
insurance and freight to the designated service center. Please include your name and address on a piece of paper, along with a
copy of the proof of purchase (register receipt, charge slip, etc.). The microwave should be properly packaged to avoid damage in
transit as we will not be responsible for any such damage.
5. Whirlpool will return the repaired unit or, at our option, an identical or comparable microwave to your door free of charge.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and
provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to
you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to
province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT
OUR DISCRETION AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not
apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province
to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if
another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. Additional help can be found by checking the
“Assistance or Service” section or by calling Whirlpool. In the U.S.A call 1-800-253-1301. In Canada call 1-800-807-6777.
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Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
W10389942B
SP W10389944B
© 2011 Whirlpool Corporation.
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All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
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