Vulcan Hart Electric Steamer C24EA3 208 240V BASIC User Manual

SERVICE MANUAL  
C24EA SERIES  
ATMOSPHERIC  
STEAMERS  
C24EA3 208/240V PRO  
C24EA3 480V PRO  
C24EA5 208/240V PRO  
C24EA5 480V PRO  
C24EA3 208/240V BASIC  
C24EA3 480V BASIC  
C24EA5 208/240V BASIC  
C24EA5 480V BASIC  
ML-136037  
C24EA3 BASIC SHOWN  
ML-136044  
ML-136038  
ML-136047  
ML-136043  
ML-136045  
ML-136046  
ML-136048  
- NOTICE -  
This Manual is prepared for the use of trained Vulcan Service  
Technicians and should not be used by those not properly  
qualified. If you have attended a Vulcan Service School for this  
product, you may be qualified to perform all the procedures  
described in this manual.  
This manual is not intended to be all encompassing. If you have  
not attended a Vulcan Service School for this product, you should  
read, in its entirety, the repair procedure you wish to perform to  
determine if you have the necessary tools, instruments and skills  
required to perform the procedure. Procedures for which you do  
not have the necessary tools, instruments and skills should be  
performed by a trained Vulcan Service Technician.  
Reproduction or other use of this Manual, without the express  
written consent of Vulcan, is prohibited.  
For additional information on Vulcan-Hart Company or to locate an authorized  
A product of VULCAN-HART  
LOUISVILLE, KY 40201-0696  
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MODEL C24EA - GENERAL  
GENERAL  
INTRODUCTION  
This manual is applicable to the models and ML numbers listed on the cover page. Procedures apply to all models  
unless specified otherwise.  
Steam Cooking  
Atmospheric steamers offer an efficient way to produce many foods in either small portions or larger batches.  
Atmospheric convection steam cooking will steam cook fresh foods or will steam defrost and cook frozen foods  
providing the maximum color, flavor and nutritional value with the least expenditure of energy and labor. The  
atmospheric steaming compartment allows the operator to open and close the door anytime during a cooking  
cycle. The generator element will shut off when the door is opened then re-start when the door is closed.  
MODELS COVERED  
Model Designations (based on 2.5 inch pan depth)  
C24EA3 Three pan - Basic or Professional  
C24EA5 Five pan - Basic or Professional  
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MODEL C24EA - GENERAL  
SPECIFICATIONS  
NOTE: All C24EA steamers, with exception of 480V steamers, are shipped pre-wired for 208/60/3 operation.  
Steamer heating element wiring connection change is required if connecting to 208/60/1, 240/60/1 or 240/60/3  
electrical service.  
ELECTRICAL SPECIFICATIONS  
AMPERAGE  
3 PHASE  
240V  
1 PHASE  
TOTAL  
kW  
MODEL  
Hz.  
208V  
L2  
480V  
L2  
208V 240V  
L1  
L3  
L1  
L2  
L3  
L1  
L3  
C24EA3 - Basic  
C24EA5 - Basic  
C24EA3 - Pro  
C24EA5 - Pro  
8.5  
50/60 26.5 26.5 17.7 20.5 20.5 20.5 10.3 10.3 10.3 40.9 35.4  
50/60 46.8 46.8 31.2 36.1 36.1 36.1 18.0 18.0 18.0 72.1 62.5  
50/60 26.5 28.9 20.0 20.5 23.2 23.2 10.2 11.6 11.6 43.6 38.5  
15.0  
9.25  
15.75 50/60 46.8 49.2 33.6 36.1 38.8 38.8 18.0 19.4 19.4 74.8 65.6  
WATER SUPPLY REQUIREMENTS  
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Supply pressure should be ........................ 20-60 psig  
In line strainer for supply line (Supplied)  
Total dissolved solids (TDS)* .................... less than 60 ppm  
Total alkalinity ........................................... less than 20 ppm  
Silica ......................................................... less than 13 ppm  
Chloride .................................................... less than 4.0 ppm  
PH factor ................................................... 6.5 to 8  
Undissolved Solids..................................... less than 5 microns  
*17.1 ppm = 1 grain of hardness  
Water hardness below 4 grains/gal requires water treatment to reduce  
potential corrosion. Hardness above 6 grains/gal should be treated by  
water conditioner, water softener or in-line treatment.  
Water Conditioning  
It is recommended that a local water treatment specialist be consulted before the installation of any steam  
generating equipment.  
Furnishing the steam generator with properly conditioned water to reduce scale formation is important. Scale  
formation will reduce steam output, cause premature component failure and shorten equipment life. Most water  
supplies contain scale producing minerals such as calcium and magnesium. As steam is generated, the minerals  
remain and dissolve into the remaining water. As the concentration of these minerals increases past a certain  
point, they precipitate from the water and coat the inside of the tank, heating elements, thermostat bulbs and water  
level probes. Because of the high temperature of these surfaces, the precipitated minerals bake onto them and  
become very difficult to remove.  
This phenomenon causes several problems:  
1. Reduces the heat transfer efficiency of the heaters.  
2. Causes premature failure of the heaters.  
3. Water level probes will give false readings.  
4. Thermostat bulbs will sense temperature incorrectly.  
These problems are common to any manufacturer's steamer regardless of design, but they can all be prevented  
by furnishing the steam generator tank with properly conditioned water. Vulcan recommends the water contain  
less than 60ppm of total dissolved solids (TDS) and have a PH factor between 6.5 to 8.  
F25213 (May 2006)  
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MODEL C24EA - GENERAL  
Other chemical properties in water supplies can also affect good steam generation and vary from within each state  
and locality.  
The water level probes in the steam generator tank use ions in the water to detect the water level. Do not use fully  
demineralized or de-ionized water since it is non-conductive and the water level can not be detected.  
NOTE: The use of strainers, or filters will not remove minerals from the water.  
Steamers that operate over a long period of time without the benefit of properly conditioned water, which have  
developed a heavy scale build up, should be cleaned before connecting to a conditioned water supply.  
Pressure Gauge Assembly  
REFERENCE MATERIAL  
Low Pressure Gauge - 0 to 5 psi.  
recommended (Grainger Part No. 2C641).  
For replacement parts, refer to Catalog of  
Replacement Parts F-43123.  
Water Hose Coupling - swivel type  
(Grainger Part No. 4KG87).  
For operation, care and cleaning instructions, refer to  
Installation and Operation Manual F-35428.  
Reducer Bushing (Grainger Part No.  
6MN61).  
LUBRICATION  
Pipe thread sealant (as required).  
Component  
Lubrication Type  
Heating Element  
Screws  
Never Seez  
All NPT Fittings  
Pipe Thread Sealant, Loctite  
565  
Door Handle  
Lubriplate 630AA  
Sliding Bracket  
TOOLS  
Standard set of hand tools.  
VOM with A/C current tester (any quality VOM  
with a sensitivity of at least 20K ohms per volt  
can be used).  
Anti Static Kit, part no. TL - 84919.  
Special  
Torque Wrench - Capable of measuring  
70 in*lb.  
Aluminum Foil Tape - (McMaster-Carr Part No.  
7631A21) or equivalent.  
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MODEL C24EA - COVERS AND PANELS  
COVERS AND PANELS  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
RIGHT AND LEFT SIDE PANELS  
TOP COVER  
1. Remove RIGHT AND LEFT SIDE PANELS.  
NOTE: Removal of left side panel is identical to the  
procedure for the right side panel.  
2. Remove the screws securing top cover to rear  
panel.  
1. Remove screws from the bottom of panel being  
removed.  
3. Remove the screws securing top cover to front  
panel. Screws are located on either side of the  
cooking cavity.  
2. Pull bottom of panel out and slide down to clear  
top cover.  
4. Disconnect the delime hose from delime port  
fitting.  
3. Reverse procedure to install.  
RIGHT SIDE SHOWN  
5. Lift top cover off machine.  
6. Reassemble parts removed in reverse order.  
7. Check machine for proper operation.  
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MODEL C24EA - COVERS AND PANELS  
REAR PANEL  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
1. Remove screws securing top cover to rear  
panel and rear panel to steamer frame.  
SCREW LOCATION  
NOTE: If incoming plumbing or drain interferes with  
rear panel removal, turn off water supply and  
disconnect plumbing to machine.  
2. Remove LEFT SIDE PANEL.  
3. Disconnect vacuum relief hose from fitting.  
TOP COVER REMOVED FOR CLARITY  
4. Pull bottom of rear panel away from machine  
and plumbing.  
5. Reassemble parts removed in reverse order.  
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MODEL C24EA - DOOR  
DOOR  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
REMOVAL  
GASKET  
1. Close door.  
1. Open door.  
2. Remove LEFT SIDE PANEL as outlined in  
COVERS AND PANELS.  
2. Remove the shoulder screws and pan pusher  
bracket from gasket plate.  
3. Remove nuts from upper hinge located inside  
front panel.  
3. Remove gasket plate.  
4. Open door slightly, and while holding door, pull  
upper hinge away from front panel.  
4. Remove gasket from inner door panel.  
5. Remove RTV from bottom part of inner door  
panel. Apply new RTV 109 to bottom of door  
where shown when assembling gasket to door.  
5. Pull upper hinge out of upper door hinge  
bushing.  
6. Lift door assembly up and off lower door hinge.  
7. Reinstall parts removed in reverse order of  
removal.  
8. Check door for fit and proper sealing of gasket.  
6. Place a small amount of RTV109 into the inner  
door panel gasket screw holes before  
assembly.  
7. Position the new gasket on gasket plate and  
reverse procedure to install.  
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MODEL C24EA - DOOR  
Installation  
DOOR HANDLE  
1. Apply Lubriplate 630AA around slots of outer  
door housing where step spacers contact  
housing.  
Removal  
1. Open door.  
2. Install door handle into outer door housing such  
that hinge side of door housing is to the left and  
arrow on handle is pointed upward.  
2. Remove screws from top and bottom of door  
assembly.  
3. Install step spacer with smaller radius toward  
handle and door housing. Smaller radius is a  
slip fit with outer door housing slot.  
3. Pull outer door housing away from inner door  
panel starting at the hinge side of door to  
separate the door halves.  
4. Install lock nuts and tighten until no gap exists  
between handle, step spacer and lock nut. Do  
not over-tighten lock nuts.  
NOTE: The smaller radius of the step spacers fit into  
the slots of the outer door housing and is used to  
provide clearance for handle operation.  
5. Close inner door panel so that latch mechanism  
engages striker on front panel.  
4. Remove lock nuts and stepped spacers from  
threaded studs of door handle.  
6. Install outer door housing onto inner door panel.  
7. Align the top and bottom screw holes of outer  
door housing with inner door panel.  
8. Apply Loctite 242 to threads of screws before  
assembling.  
9. Install screws to secure door halves together.  
10. Check opening and closing operation of door.  
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MODEL C24EA - DOOR  
Assembly  
LATCH ASSEMBLY  
1. Apply Lubriplate 630AA to sides of sliding  
Removal and Disassembly  
bracket.  
1. Separate outer door housing assembly from  
inner door panel as outlined under DOOR  
HANDLE.  
2. Insert spring pin into bottom of sliding bracket.  
A. Place spring over spring pin.  
3. Assemble sliding bracket into stationary  
bracket.  
2. Remove screws securing latch assembly to  
inner door panel and remove latch mechanism.  
4. While holding head of spring pin against bottom  
of sliding bracket, insert spring pin into keeper  
hole in bottom of stationary bracket.  
3. Remove E-clip from latch assembly pins and  
pull pins from latch mechanism.  
A. Secure spring pin in place with retaining  
pin.  
NOTE: Install pins such that heads of pins will be  
facing inward toward hinge side of inner door panel  
when latch assembly is installed.  
5. Install pins to assemble stationary and sliding  
brackets together.  
A. Secure pins into position with E-clip.  
Installation  
1. Install latch assembly onto inner door panel with  
spring pin toward bottom of door panel.  
A. Apply Loctite 271 to threads of screws  
before assembly and secure latch  
assembly to inner door panel.  
4. Remove retaining pin from spring pin.  
5. Separate sliding bracket from stationary  
bracket.  
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MODEL C24EA - DOOR  
2. Install outer door housing assembly as outlined  
A. Press hinge bearing fully into door  
assembly using a C-clamp or equivalent.  
in DOOR HANDLE.  
3. Check opening and closing operation of door.  
10. Reassemble parts removed in reverse order.  
4. Check steamer for proper operation and leaks  
around door seal.  
11. Check door for fit and proper door gasket  
sealing.  
HINGE BEARINGS  
DOOR LATCH ADJUSTMENT  
Opening a Jammed Door  
1. Close door.  
CAUTION: Should the steamer door jam and  
cannot be opened, DO NOT FORCE OR PRY the  
door as damage will occur.  
2. Remove LEFT SIDE PANEL as outlined in  
COVERS AND PANELS.  
3. Remove nuts from upper hinge located inside  
front panel.  
1. Lift up on bottom of door at the handle end to  
disengage latch.  
A. If door does not open, remove the right  
side panel as outlined in RIGHT AND  
LEFT SIDE PANELS.  
B. Locate the striker that catches on door  
latch near steam chamber on front panel.  
4. Open door slightly, and while holding door, pull  
upper hinge away from front panel.  
5. Pull upper hinge out of upper door hinge  
bearing.  
6. Lift door assembly up and off lower door hinge.  
7. Pry hinge bearing out from door assembly.  
8. Remove outer door housing.  
C. Remove the nut from striker and this  
should release it from the panel.  
CAUTION: Do not drive bearing into place. The  
inner door panel could be damaged. Press  
bearing into position.  
NOTE: When replacing door hinge bearings, replace  
both hinge bearings.  
9. Position replacement hinge bearing over hinge  
opening in door assembly.  
D. Open door.  
2. Remove striker.  
3. Remove any burrs on striker that may cause  
latch to stick.  
4. Apply Loctite 271 to threads of striker.  
5. Reinstall striker with slotted side up. Snug  
striker nut. Perform Adjustment, so door will not  
jam.  
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MODEL C24EA - DRAIN BOX  
4. Once proper slot alignment has been set, hold  
Adjustment  
striker close to its base then tighten the striker  
nut. Be careful not to damage striker slot when  
tightening or door may not latch properly.  
1. Reinstall striker with slot pointing upward and  
hand tighten nut only.  
2. Close door to center striker in front panel  
mounting hole.  
NOTE: Do not over-tighten nut. If over-tightened,  
striker may turn and change alignment.  
3. Open door and check striker slot for horizontal  
alignment. The slot on striker must be kept  
horizontal in order for door latch to catch  
properly and latch.  
NOTE: If door does not open easily, add shims  
between striker and cabinet front. When adding  
shims make certain that door gasket seals properly  
and steamer does not leak. Remove shims as  
necessary until leaking stops.  
DRAIN BOX  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
6. Disconnect the steam generator drain hose.  
REMOVAL AND REPLACEMENT  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
A. Turn off water supply.  
2. Disconnect the drain plumbing from drain box  
outlet fitting.  
3. Remove the RIGHT AND LEFT SIDE PANELS  
as outlined in COVERS AND PANELS.  
NOTE: Use plumbing sealant when reinstalling  
condensate thermostat.  
4. Disconnect the condensate thermostat electrical  
wiring.  
A. Remove the condensate thermostat from  
drain box.  
CLOSE-UP FROM RIGHT SIDE OF STEAMER  
5. Disconnect the cooling solenoid and cooking  
compartment drain hoses.  
7. Remove the nuts securing drain box to back  
plate at rear of steamer.  
8. Remove drain box from steamer.  
NOTE: The steam generator drain hose is accessed  
from right side of machine.  
9. Reassemble parts removed in reverse order.  
10. Check steamer for proper operation and leaks  
around condensate thermostat and hose  
connection points.  
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MODEL C24EA - COOKING COMPARTMENT  
COOKING COMPARTMENT  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
REMOVAL AND REPLACEMENT  
NOTE: The cooking compartment and front panel  
are constructed as an assembly and cannot be  
separated.  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
A. Turn off water supply.  
2. Remove the RIGHT AND LEFT SIDE PANELS  
and TOP COVER as outlined in COVERS AND  
PANELS.  
3. Remove the DOOR as outlined in HINGE  
7. Disconnect the drain hose from rear of cooking  
BUSHING.  
compartment.  
A. Remove both hinges.  
4. Remove the timer, indicator light, on/off switch  
(Professional models only), striker and door  
switch assembly.  
NOTE: Screws are located on either side of cooking  
compartment securing front panel to lower louvered  
panel.  
PROFESSIONAL MODEL SHOWN  
5. Remove the vacuum breaker and hose as an  
assembly.  
6. Disconnect steam inlet hose from the steam  
inlet port.  
A. Remove the steam inlet port.  
Page 13 of 52  
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MODEL C24EA - COOKING COMPARTMENT  
8. Remove the screws securing front panel to  
lower louvered panel.  
9. Remove the nuts securing rear of cooking  
compartment to the vertical mounting brackets  
(four places - located between cooking  
compartment and steam generator).  
10. Remove cooking compartment assembly.  
11. If removed or replacing cooking compartment,  
install insulation around cooking compartment.  
Secure insulation into position using high  
temperature aluminum foil tape.  
12. Reinstall parts removed in reverse order.  
13. Check DOOR LATCH ADJUSTMENT.  
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MODEL C24EA - THERMOSTATS  
THERMOSTATS  
2. Remove RIGHT SIDE PANEL and TOP  
HOLD THERMOSTAT  
COVER as outlined under COVERS AND  
PANELS.  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
3. Remove HEATING ELEMENT.  
4. Loosen hose clamp securing capillary bulb to  
top of heating element.  
5. Fully loosen the small capillary tube  
compression nut and slide it away from heating  
element.  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
6. Remove large capillary nut from heater base  
plate and slide it away from heating element.  
A. Turn off water supply.  
2. Remove RIGHT SIDE PANEL as outlined under  
COVERS AND PANELS.  
3. Disconnect electrical lead wires from hold  
thermostat.  
4. Remove hold thermostat from steam generator  
tank.  
7. Remove capillary tube from heating element.  
8. Disconnect electrical wiring to high-limit  
thermostat.  
9. Remove high-limit thermostat from mounting  
bracket.  
NOTE: Apply Loctite 565 to threads of hold  
thermostat before assembly.  
5. Reassemble parts removed in reverse order of  
removal.  
6. Check steamer for proper operation and leaks  
around hold thermostat.  
HIGH-LIMIT THERMOSTAT  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
Removal  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
A. Turn off water supply.  
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MODEL C24EA - THERMOSTATS  
Installation  
CONDENSATE THERMOSTAT  
1. Insert capillary bulb through large compression  
nut.  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
A. Route capillary bulb through top of heating  
element.  
B. Position capillary bulb between top of  
second and third heating element coils.  
Secure with hose clamp to second coil as  
shown.  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
2. Apply pipe thread sealant to threads of large  
capillary nut then install large compression nut.  
A. Turn off water supply.  
A. Pull excess capillary tubing out of heating  
element through large nut. Route capillary  
tubing such that there are no sharp bends.  
2. Remove LEFT SIDE PANEL as outlined in  
COVERS AND PANELS.  
3. Disconnect electrical wiring to condensate  
thermostat.  
B. Tighten the small capillary compression nut  
into the large compression nut.  
NOTE: Install a new gasket when reassembling  
steam generator tank. Temporarily secure gasket in  
place with RTV109.  
4. Remove condensate thermostat from drain box.  
5. Reassemble parts removed in reverse order of  
removal. Make certain to apply Loctite 565  
thread sealant to threads of thermostat before  
assembly.  
3. Reinstall remaining parts removed in reverse  
order.  
4. Torque heating element screws to 70 in*lb  
following the heating element tightening  
6. Check steamer for proper operation and leaks  
around condensate thermostat.  
sequence as found under HEATING ELEMENT.  
5. Check steamer for proper operation and leaks  
around heating element gasket and high-limit  
thermostat.  
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MODEL C24EA - TIMER  
TIMER  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
REMOVAL AND REPLACEMENT  
NOTE: The basic and professional model steamers  
use the same 60 minute timer. When the timer  
reaches zero, an external buzzer will sound and  
steam will stop entering the cooking compartment.  
The Professional steamer has extra components to  
utilize the constant steam setting allowing the  
steamer to operate continuously.  
1. Remove RIGHT SIDE PANEL as outlined under  
COVERS AND PANELS.  
2. Note electrical connections then disconnect  
wiring to timer.  
4. Reverse procedure to install.  
5. Check steamer for proper operation.  
PROFESSIONAL MODEL SHOWN  
3. Pull knob from timer shaft.  
A. Remove rotary shaft seal from timer shaft  
then remove timer from front panel.  
B. Inspect rotary shaft seal. Replace if  
damaged, worn or signs of moisture  
migration into control area around timer  
shaft is evident.  
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MODEL C24EA - HEATING ELEMENT  
HEATING ELEMENT  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
6. Pull heating element out of steam generator  
REMOVAL AND REPLACEMENT  
tank.  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
7. Note mounting position of high-limit thermostat  
bulb then remove bulb from heating element.  
A. Turn off water supply.  
A. Remove high-limit capillary tube  
compression fitting and remove high-limit  
capillary and bulb from heating element.  
2. Remove RIGHT SIDE PANEL and TOP  
COVER as outlined under COVERS AND  
PANELS.  
3. Note heating element wire connection points  
then disconnect heating element lead wires  
from contactors.  
NOTE: Install a new gasket when reassembling  
steam generator tank. Temporarily secure gasket in  
place with RTV109.  
BASIC MODEL SHOWN  
8. Remove gasket from steam generator tank.  
4. Carefully position high-limit thermostat capillary  
tube to facilitate heating element removal.  
Avoid creating sharp bends or kinks in the  
capillary tube.  
A. Clean remaining sealant from top lip of  
steam generator tank.  
NOTE: Refer to HIGH-LIMIT THERMOSTAT for  
proper placement of capillary bulb.  
5. Remove screws and lock washers securing  
heating element to tank.  
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MODEL C24EA - HEATING ELEMENT  
9. Reassemble parts removed in reverse order of removal. Tighten heating element screws evenly to 70 in*lbs.  
Follow tightening sequence pattern as shown in illustration.  
OVERHEAD VIEW OF HEATING ELEMENT  
10. Check steamer for proper operation and leaks around heating element.  
DIAGNOSTIC CHECKS  
WARNING: CERTAIN PROCEDURES IN THIS SECTION REQUIRE ELECTRICAL TEST OR MEASUREMENTS  
WHILE POWER IS APPLIED TO THE MACHINE. EXERCISE EXTREME CAUTION AT ALL TIMES. IF TEST  
POINTS ARE NOT EASILY ACCESSIBLE, DISCONNECT POWER AND FOLLOW LOCKOUT / TAGOUT  
PROCEDURES, ATTACH TEST EQUIPMENT AND REAPPLY POWER TO TEST.  
1. Check voltage across heating element wires at limiting and regulating contactor terminals.  
A. If voltage is correct, check current draw (step 2).  
B. If voltage is not correct, check the following:  
1) Voltage supply to steamer.  
2) Fuses or breaker blown.  
3) Power to contactor coils.  
4) Contactors not pulling in. (Mechanical)  
2. Check current draw (amps) through heating element lead wires using an amp clamp meter.  
A. If current is correct, then heating element is ok.  
B. If current is not correct, check element resistance (step 3).  
3. Remove one lead wire of each heating element from the regulating contactor and check the individual  
element resistance using a VOM.  
A. If resistance readings are not correct, replace heating element.  
CURRENT PER  
ELEMENT  
RESISTANCE PER ELEMENT  
(OHMS)  
MODEL  
VOLTAGE  
TOTAL kW  
208 1  
240 2  
480Y/277 3  
8.5  
8.5  
8.5  
15  
10.2  
11.8  
10.2  
18.0  
20.8  
18.1  
20.4  
20.4  
27.1  
11.5  
11.5  
15.3  
3 Pan  
208  
5 Pan  
240  
480Y/277 3  
15  
15  
1
2
3
Four elements used.  
Three elements used.  
Elements of 480V machines are connected in Wye configuration for 277V across each element.  
NOTE: Values in table are nominal. Tolerance is ±10 %.  
4. Check steamer for proper operation.  
Page 19 of 52  
F25213 (May 2006)  
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MODEL C24EA - SUPER HEATER  
SUPER HEATER  
WARNING: DISCONNECT THE ELECTRICAL POWER TO THE MACHINE AND FOLLOW  
LOCKOUT / TAGOUT PROCEDURES.  
B. Tape insulation around head of heater  
REMOVAL AND REPLACEMENT  
element using high-temperature aluminum  
foil tape.  
1. Turn off machine to drain steam generator tank.  
Allow steamer to complete drain cycle.  
7. Check to make sure insulated piping assembly  
is horizontal or element head end of assembly  
is slightly elevated.  
A. Turn off water supply.  
2. Remove RIGHT SIDE PANEL as outlined under  
COVERS AND PANELS.  
3. Note super heater wiring connection points then  
disconnect heating element lead wires from the  
relay (K4) and the regulating contactor.  
8. Check steamer for proper operation and leaks  
around super heater.  
4. Peel back insulation from head of heater  
element.  
9. Reinstall panels and top cover.  
5. Remove super heater element from insulated  
piping assembly.  
NOTE: Top cover removed for clarity. Removal of  
top cover is not necessary to service super heater.  
6. Reassemble parts removed in reverse order of  
removal.  
A. Apply pipe thread sealant to threads of  
super heater element before assembly.  
F25213 (May 2006)  
Page 20 of 52  
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MODEL C24EA - SUPER HEATER  
DIAGNOSTIC CHECKS  
WARNING: CERTAIN PROCEDURES IN THIS SECTION REQUIRE ELECTRICAL TEST OR MEASUREMENTS  
WHILE POWER IS APPLIED TO THE MACHINE. EXERCISE EXTREME CAUTION AT ALL TIMES. IF TEST  
POINTS ARE NOT EASILY ACCESSIBLE, DISCONNECT POWER AND FOLLOW LOCKOUT / TAGOUT  
PROCEDURES, ATTACH TEST EQUIPMENT AND REAPPLY POWER TO TEST.  
1. Check voltage across super heater wires at limiting and regulating contactor terminals.  
A. If voltage is correct, check current draw (step 2).  
B. If voltage is not correct, check the following:  
1) Voltage supply to steamer.  
2) Fuses or breaker open.  
3) Relay K4.  
4) Power to contactor coils.  
5) Contactors not pulling in. (Mechanical)  
2. Check current draw (amps) through super heater lead wires using an amp clamp meter.  
A. If current is correct, then super heater is ok.  
B. If current is not correct, check resistance (step 3).  
3. Remove one of the super heater lead wires from the regulating contactor and check resistance using a VOM.  
A. If resistance is not correct, replace super heater.  
VOLTAGE  
208/240  
480Y/277 1  
TOTAL kW  
0.75  
CURRENT  
3.1  
RESISTANCE (OHMS)  
76.8  
0.75  
2.7  
102.3  
1
Elements of 480V machines are connected in Wye configuration for 277V across super heater.  
NOTE: Values in table are nominal. Tolerance is ±10 %.  
4. Check steamer for proper operation.  
Page 21 of 52  
F25213 (May 2006)  
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