VTech Cordless Telephone VT 2931 User Manual

TABLE OF CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS...............................................................................2  
PARTS CHECK LIST...............................................................................................................4  
HANDSET UNIT KEYS AND FEATURES...............................................................................5  
BASE UNIT KEYS AND FEATURES.....................................................................................6  
SETTING UP YOUR VT 2931....................................................................................................7  
WALL MOUNTING.................................................................................................................8  
BASIC OPERATIONS  
Area Code Programming.....................................................................................................11  
Key Beeps ..............................................................................................................................12  
Setting The Handset Ringer..................................................................................................12  
Base Unit Ringer...................................................................................................................12  
Making Calls..........................................................................................................................12  
Redial/Pause.........................................................................................................................13  
Answering Calls....................................................................................................................13  
Handset Volume ....................................................................................................................13  
Speakerphone Volume .............................................................................................................13  
Mute.......................................................................................................................................13  
Speakerphone Tips...............................................................................................................14  
Call Timer................................................................................................................................14  
Hold.......................................................................................................................................14  
Call Waiting............................................................................................................................14  
Paging the Handset...............................................................................................................14  
Intercom................................................................................................................................14  
Voice Mail Indicator................................................................................................................14  
Voice Mail Tips.......................................................................................................................15  
Conference Calling.....................................................................................................................15  
CALLER ID  
Reviewing the Call Log..........................................................................................................16  
Erasing Calls.........................................................................................................................16  
Speed Dialing from Caller ID.................................................................................................17  
DIRECTORY  
To Store a Name And Number.............................................................................................17  
Storing a Caller ID Record in the Directory...........................................................................18  
Making Directory Calls..........................................................................................................18  
Editing a Directory Entry........................................................................................................18  
Erasing a Directory Entry......................................................................................................18  
BASE UNIT OPERATION  
Programming Speed Dial Numbers........................................................................................19  
Storing A Pause In A Dialing Sequence................................................................................19  
Speed Dialing.........................................................................................................................19  
Base Display..........................................................................................................................20  
Data Port................................................................................................................................20  
HEADSET OPERATION.......................................................................................................21  
MAINTENANCE....................................................................................................................22  
IN CASE OF DIFFICULTY....................................................................................................23  
WARRANTY STATEMENT...................................................................................................25  
FCC AND IC REGULATIONS ................................................................................................26  
THE RBRC R SEAL .................................................................................................................28  
TECHNICAL SPECIFICATIONS..........................................................................................29  
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IMPORTANT SAFETY INSTRUCTIONS  
D. If the product does not operate normally by following the operating instructions. Adjust  
only those controls, that are covered by the operating instructions because improper  
adjustment of other controls may result in damage and will often require extensive  
work by a qualified technician to restore the product to normal operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Do not use the telephone to report a gas leak in the vicinity of the leak.  
CAUTION: TO REDUCE THE RISK OF FIRE OR INJURY, READ AND FOLLOW  
THESE INSTRUCTIONS.  
1. Use only the appropriate type andsize battery pack specified in  
manual provided for this product.  
the instruction  
2. Do not dispose of the battery pack in a fire. The cell may explode. Check with State  
and local codes for possible special disposal instructions.  
3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling battery in order not to short the battery with conducting  
materials such as rings, bracelets, and keys. The battery or conductor may overheat  
and cause burns.  
5. Charge the battery pack provided with or identified for use with this product only in  
accordance with the instructions and limitations specified in the instruction manual.  
6. Observe proper polarity orientation between the battery pack and battery charger.  
SAVE THESE INSTRUCTIONS  
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PARTS CHECK LIST  
1. Handset  
2. Base Unit  
7. Battery Pack  
8. Belt Clip  
3. Wall Mounting Bracket  
4. AC power Adaptor  
5. Short Telephone Line Cord  
6. Telephone Line Cords (x2)  
To purchase replacement battery packs, call  
VTECH Communications at 1-800-595-9511.  
In Canada, call VTECH Electronics at 1-800-  
267-7377.  
AM  
10:00  
SIMON JAMES WILD  
654532 465929115  
NEW  
LINE1 LINE2  
00  
LINE  
1
1
OFF  
LINE  
2
ABC  
DEF  
2
5
8
0
3
GHI  
JKL  
TUV  
MNO  
4
7
6
PQRS  
TONE  
WXYZ  
9
OPER  
HOLD  
PROG  
REDIAL/PAUSE  
FLASH  
CONF  
INTERCOM  
WALL MOUNTING  
BRACKET  
MIC  
HANDSET  
BASE UNIT  
SHORT TELEPHONE  
LINE CORD  
AC POWER ADAPTOR  
TELEPHONE LINE CORD  
2 WIRE  
TELEPHONE LINE CORD  
4 WIRE  
BATTERY PACK  
BELT CLIP  
4
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HANDSET UNIT KEYS AND FEATURES  
ANTENNA  
HEADSET  
JACK  
VOLUME UP & DOWN  
DISPLAY  
BACK KEY  
SELECT  
FORWARD KEY  
SELECT KEY  
LINE 1  
OFF  
LINE 2  
DEF  
LINE 2 KEY  
OFF KEY  
LINE 1 KEY  
ABC  
1
2
5
8
3
GHI  
JKL  
TUV  
MNO  
4
6
9
DIALING KEYS (0-9)  
PQRS  
WXYZ  
7
FLASH KEY  
REDIAL/PAUSE KEY  
PROG KEY  
OPER  
TONE  
0
PROG  
REDIAL/PAUSE  
FLASH  
HOLD  
CONF INTERCOM  
HOLD KEY  
INTERCOM KEY  
CONF KEY  
TONE KEY  
(Temporary Tone)  
BATTERY COMPARTMENT  
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BASE UNIT KEYS AND FEATURES  
ANTENNA  
SPARE BATTERY CHARGER  
PGM KEY  
REDIAL/PAUSE KEY  
MUTE KEY  
HOLD KEY  
MEM KEY  
FLASH KEY  
VOLUME UP KEY  
VOLUME DOWN KEY  
LINE 2 KEY  
OFF KEY  
LINE 1 KEY  
L
2
TONE/PULSE SWITCH  
BASE RINGER  
SWITCHES  
DATA PORT  
LINE  
2
DC  
LINE  
2
AC POWER JACK  
PHONE CORD JACKS  
6
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SETTING UP YOUR VT 2931  
1. Plug the AC POWER ADAPTER into a  
AC  
OUTLET  
live electrical outlet and the DC POWER  
CONNECTOR into the back of the Base  
Unit.  
-
+
DC IN 9V  
LINE  
LINE  
2
L1/L1+L2  
L2  
2
DC  
2. Slide the Handset battery cover down,  
PRESS and SLIDE  
DOWNWARD  
and remove it from the Handset  
.
PLACE THE NEW  
BATTERY PACK  
INTO THE  
3. Install the BATTERY PACK, with the  
metal contacts facing down and aligned  
with the Handset contacts. Replace  
Handset battery cover.  
BATTERY  
COMPARTMENT  
PLEASE NOTE THE  
CORRECT POSITION  
OF THE BATTERY  
PACK WHEN  
INSTALLING  
SLIDE IN THE  
BATTERY  
COVER  
4. Place the Handset into the Base Unit  
cradle. Make sure the CHARGING light  
is illuminated. Charge for at least 16  
hours before first using the phone.  
The Handset can charge face up or  
down.  
10:00  
AM  
SIMON JAMES WILD  
654532 465929115  
NEW  
LINE1 LINE2  
00  
LINE  
1
1
OFF  
LINE  
2
ABC  
DEF  
2
5
8
0
3
6
9
GHI  
JKL  
TUV  
MNO  
4
7
PQRS  
TONE  
WXYZ  
OPER  
HOLD  
PROG  
FLASH REDIAL/PAUSE  
CONF  
INTERCOM  
MIC  
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SETTING UP YOUR VT 2931  
5. Set the TONE/PULSE switch, located on  
the antenna side of the Base Unit, to the  
desired dialing mode. In most areas, TONE  
is the desired mode.  
L1 RINGER LEVEL L2  
DIAL MODE  
2
OFF  
HIGH OFFL  
HIGH PULSE  
TONE  
LOW  
LOW  
TONE/PULSE SWITCH  
BASE RINGER  
SWITCHES  
6. After charging the battery pack, connect  
the telephone line(s).  
TELEPHONE  
WALL JACK  
I. If you have 2 lines coming out of  
a single wall jack:  
RJ-14  
-
+
Connect a 4-wire (RJ-14) phone cord be-  
tween the wall jack and the phone jack la-  
beled L1 / L1+L2 .  
DC IN 9V  
LINE  
2
L1/L1+L2  
L2  
LINE  
2
DC  
RJ-14  
If you are wall mounting your Base Unit, a  
short, 4-wire phone cord is provided for  
your convenience.  
TELEPHONE  
WALL JACK  
WALL  
II. If you have 2 lines, each coming  
out of a separate wall jack:  
Connect a phone cord from the wall jack  
you wish to designate as your LINE1, to  
the L1 / L1+L2 jack on the back of the  
phone; next, connect a phone cord from  
the remaining wall jack to the L2 jack on  
the phone.  
TELEPHONE  
WALL JACK  
RJ-11  
RJ-11  
-
+
NOTE: You can use your VT 2931 as a one-  
line phone, as well. For best results, raise  
the antenna on the Handset and Base Unit  
when using your telephone.  
DC IN 9V  
LINE  
LINE  
2
L1/L1+L2  
L2  
2
DC  
8
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SETTING UP YOUR VT 2931  
SPARE BATTERY CHARGER  
The VT 2931 has a built-in Spare Battery Charger, which is located in the cradle of the  
Base Unit. The spare Battery charger allows you to always have a charged battery pack  
available, in the event your Handset battery pack runs down.  
NOTE: To obtain an optional Spare Battery, contact an authorized VTECH dealer, or by  
calling VTECH Customer Service at 1-800-595-9511 in the U.S.A and VTech Electronics  
Canada Ltd at 1-800-267-7377 in Canada.  
Installation  
1. Remove the Spare Battery charger cover by pressing the  
release tab and lifting up.  
MIC  
2. Place a battery pack in the Spare Battery charger. Make  
sure the metal charging contacts on the underside of the  
battery pack are aligned with the charging contacts in the  
Spare Battery charger.  
3. The SPARE BATTERY LED will then be illuminated.  
MIC  
4. Close the spare battery cover.  
Please note that the Spare Battery compartment charges at a slower rate than a battery  
pack charging in the Handset. It takes 24 hours to fully charge a battery pack in the Spare  
Battery charger.  
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WALL MOUNTING  
The Wall Mounting bracket is designed to fit on standard Wall Mounting plates.  
1. Choose a spot near an electrical  
outlet and a telephone jack.  
Your phone requires a modular telephone  
jack and a standard electrical outlet (120v  
AC). The power cord is six feet long; make  
sure there is an electrical outlet within  
reach of the Base Unit. The outlet should  
not be controlled by a wall switch. If the  
switch is ever turned off, the phone will not  
operate.  
2. Position the wall mount bracket on  
the base.  
Line up the tabs on the wall mounting  
bracket with the holes on the bottom of the  
base. Snap the wall mounting bracket firmly  
into place.  
3. Mount the base on the wall.  
Position the base so the mounting studs will  
fit into the holes on the bottom of the base.  
Position the power cord to extend down the  
wall. Slide the base down on the mounting  
studs until it locks into place.  
4. Connect the telephone line cord(s).  
Insert one end of the telephone line cord(s) into the appropriate jacks on the back of  
the Base Unit, and the other end into the wall jack(s). For your convenience, a short  
line cord is provided.  
5. Plug the AC adapter into an electrical outlet and the DC connector into the power jack  
located on the back of the Base Unit.  
10  
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BASIC OPERATIONS  
AREA CODE PROGRAMMING  
To benefit from all the Caller ID features of your  
telephone, you must enter your home area code.  
SELECT  
LINE 1  
OFF  
LINE 2  
If you live in an area where you dial calls within your  
own area code by dialing 7 digits (no area code),  
follow these steps (with the Handset OFF ):  
ABC  
DEF  
2
5
8
0
3
1
1.Press PROG.  
GHI  
JKL  
TUV  
MNO  
4
6
2. Press  
until AREA is blinking.  
3. Press SELECT.  
PQRS  
WXYZ  
7
9
4. HOME should be blinking. If not, press  
blinks.  
until it  
TONE  
OPER  
5. Press SELECT. ENTER AREA CODE is dis-  
played.  
PROG  
REDIAL/PAUSE  
HOLD  
FLASH  
CO
INTERCOM  
6. Enter your own home area code.  
7. Press SELECT.  
ALTERNATE METHOD  
If you live in an area where all local calls require 10  
digits (area code plus phone number, without dialing  
1” first:)  
1. Press PROG.  
2. Press until AREA is blinking.  
3. Press SELECT.  
4. HOME should be blinking. If not, press  
until it blinks.  
5. Press SELECT. ENTER AREA CODE is displayed.  
6. Enter 000.  
7. Press SELECT and continue below.  
You may program up to 5 local area codes. An area code is “local” if you do not dial “1” when  
you make calls to that area code. In other words, you make calls to “local” area codes by  
dialing 10 digits (area code plus phone number) without a preceding “1”. This might include  
your own area code.  
1. Press PROG.  
DIRECTORY AREA  
RINGER KEYBEEPS  
2. Press  
until AREA is blinking.  
3. Press SELECT.  
4. Press  
Press SELECT.  
5. Press until the desired location is blinking (#1…..#5).  
until LOCAL is blinking.  
6. Press SELECT . ENTER AREA CODE is displayed.  
7. Enter a “local” area code.  
8. Press SELECT.  
9. Press OFF when finished.  
NOTE: To replace or edit an existing area code, use the  
key to delete the existing  
digits, and enter the desired area code. Press SELECT when done.  
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BASIC OPERATIONS  
KEY BEEPS  
Your Handset keys emit a beep as you press them. If you do not want to hear the beep,  
do the following while the Handset is not in use (on hook) :  
1. Press PROG  
DIRECTORY AREA  
2. Press  
3. Press SELECT  
until KEYBEEPS is flashing  
RINGER KEYBEEPS  
4. Press  
until OFF is flashing  
5. Press SELECT  
KEYBEEPS  
To turn the keybeep feature ON again, repeat steps 1 through 3.  
OFF  
ON  
At the fourth step, press  
until ON is flashing, then press  
SELECT.  
SETTING RINGER  
From the Handset  
1. Press PROG.  
2. Press  
until RINGER is blinking  
3. Press SELECT.  
4. Press  
5. Press SELECT.  
There are 4 ringer styles. The current setting is displayed.  
or  
to select LINE1 or LINE2.  
6. Press  
or  
to hear the other ring styles OR turn the Handset ringer OFF.  
7. When the desired ringer type is displayed, press SELECT.  
From the Base:  
The Base Unit ringer is controlled by switches located on  
the right edge of the Base. Each line can be set to OFF,  
LOW, or HIGH volume.  
L
2
MAKING CALLS  
From the Handset:  
1. Press desired LINE key and listen for dial tone.  
2. Dial the phone number. The Base Unit will display HAND-  
SET IN USE, and the corresponding LINE key will blink.  
3. Press OFF to end your call.  
LINE 1  
OFF  
LINE 2  
Alternate Method  
1. Dial the phone number, checking the display for accuracy. If you make a mistake, use the  
key to backspace.  
2. Once you have entered the phone number, press the desired LINE key.  
3. Press OFF to end your call.  
12  
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BASIC OPERATIONS  
From the Base Unit:  
Press the desired LINE key and listen for dial tone. Dial the phone number. The correspond-  
ing LINE key on the Handset will blink. Press OFF to end your call.  
REDIAL/PAUSE  
From the Handset: Your VT 2931 Handset remembers the  
last 5 phone numbers you dialed. With the Handset off, press  
REDIAL/PAUSE. The Handset will display:  
This is the last phone number dialed from the Handset. Press  
or  
to scroll through  
the previous numbers dialed. Once the desired number is displayed on the Handset, press  
the appropriate LINE key to dial.  
From the Base Unit: Press REDIAL/PAUSE. The last number dialed from the Base Unit is  
displayed. Press the appropriate LINE key to dial.  
ANSWERING CALLS  
From the Handset:  
1. Press the flashing LINE key. The LINE key will glow steadily  
and the Handset will display:  
2. The Base Unit will display HANDSET IN USE, and the corresponding LlNE key will blink.  
3. Press OFF to end your call.  
From the Base:  
1. Press the flashing LINE key. The LINE key will glow steadily  
and the Base Unit will display:  
2. The corresponding LINE key on the Handset will blink while the Speakerphone is in use.  
3. Press OFF to end your call.  
HANDSET VOLUME  
Adjust the Handset volume with the  
and  
keys, located on the side  
of the Handset.  
VOLUME  
KEYS  
The Handset will display the relative volume level as you adjust it.  
BASE SPEAKERPHONE VOLUME  
Adjust the Base Unit volume with the  
and  
keys, located to the  
right of the dialpad. The Base will display the relative volume level as you  
adjust it. The Speakerphone volume can only be adjusted while the Base  
Unit is IN USE (in Speakerphone or Intercom mode).  
MUTE  
1. When you press the MUTE key while using the base speakerphone,  
you can hear your party’s voice, but your party can’t hear you.  
2. While the call is muted, the MUTE indicator will be lit.  
3. To go back to the two-way conversation, press MUTE again.  
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BASIC OPERATIONS  
SPEAKERPHONE TIPS  
If you use your Speakerphone in a noisy environment, the other person’s voice may fade  
out. In this case, try eliminating the environmental noise (a television or radio playing, for  
example). Otherwise, press MUTE while the other person is speaking. Before you start  
to talk, press MUTE again so the other person can hear you.  
CALL TIMER  
While the Handset or Base is on a call, the corresponding display will show the approximate  
duration of that call. This is very helpful in monitoring long distance expenses.  
HOLD  
To place a call on hold, press HOLD on the Handset or Base, whichever you are using.  
HOLD will be displayed on the corresponding screen.  
To return to your call, press the appropriate LINE key.  
CALL WAITING  
If you subscribe to Call Waiting, you will hear a tone while on the phone as you receive a  
second call. If you subscribe to Caller ID on Call Waiting, the Handset (or Base) will display  
who the second caller is before you answer.  
To answer Call Waiting, press FLASH. To return to your original call,  
press FLASH again. This procedure is the same for Handset and  
Speakerphone calls.  
PAGING THE HANDSET  
• To make the Handset ring, press INTERCOM/PAGE on the Base.  
• To stop the ringing, press OFF on the Handset, or Base Unit.  
INTERCOM  
(Conversation between the Base and Handset)  
From the Handset: Press INTERCOM. The Base Unit will ring, and the intercom call will be  
automatically connected.  
From the Base:  
1. Press INTERCOM/PAGE.  
2. The Handset will ring. The Handset and Base Unit will display:  
3. To answer the call, press INTERCOM on the Handset.  
4. To end an Intercom call, press OFF on either the Handset or  
the Base.  
VOICE MAIL INDICATOR  
If you subscribe to Voice Mail, the MESSAGE light on the Base  
Unit will flash when you have new messages.  
Once you have reviewed your new messages, the MESSAGE  
light will turn off.  
14  
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BASIC OPERATIONS  
VOICE MAIL TIPS:  
After hearing your messages, wait until the Voice Mail indicators turn off before you make  
another call. This will ensure the indicators do not remain on after the messages are  
reviewed.  
If, after reviewing all new voice messages, the Base Unit Voice MESSAGE indicator remains  
on, using the Handset, follow these steps:  
Press PROG.  
Press #. The Handset displays:  
With LIGHT-OFF flashing, press SELECT.  
If you have new messages, but the Voice MESSAGE indicator does not turn on, ask your  
phone company to make sure your Voice Mail service has Visual Message Indication as-  
signed.  
IMPORTANT: If you move or change to a different telephone service provider, you should  
reset your Visual Message waiting feature:  
1. Press PROG on the Handset  
2. Press #  
3. Press  
so that RESET is blinking  
4. Press SELECT.  
CONFERENCE CALLING  
To talk to both lines at the same time:  
1. While you are one line, press HOLD.  
2. Make or receive a call on the available line.  
3. Press CONF (or CONFERENCE). You are now talking to both lines.  
4. To end your conference call, press OFF.  
The procedure is the same for the Handset and Base. Whichever  
you are using, CONFERENCE is displayed on the screen.  
To place both lines on hold, press HOLD. Press CONF to return to the conference call. To switch  
from Handset to Base ( or vice versa), press HOLD on whichever component you’re using, then  
CONF on the other.  
NOTE: Both the Handset and Base can join in the Conference call.  
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CALLER ID  
This telephone provides two types of Caller ID on both the Handset and Base Unit:  
Caller ID: Displays the name and number of each caller after the phone begins ringing  
(requires Caller ID service from your telephone company).  
Caller ID on Call Waiting: Shows the name and number of each caller on Call Waiting after  
you hear the Call Waiting tone (requires Caller ID on Call Waiting service).  
A NEW CALL light will flash on the Base Unit to alert you to new  
CID records. Once the new caller ID records have been reviewed  
on the Handset, the NEW CALL light will go out.  
The phone has a Call Log, which stores the name, number, date, and time of the last  
50 calls received. You can review the Call Log to see who called while you were out. You  
can speed-dial numbers from the Call Log. And you can store names and numbers from  
the Call Log into your directory.  
NOTE: Caller ID and Call Waiting Caller ID are subscription services, available through  
most local phone service providers. You must subscribe to these services to benefit from  
the Caller ID features of this phone. Contact your local phone company for details.  
REVIEWING THE CALL LOG  
With the Handset OFF:  
1. Press  
viewed) calls.  
2. Continue to press  
or  
. You will see the number of NEW (not viewed) and OLD (previously  
or to review the callers.  
Some locations are not equipped to send Caller ID information when a person places a call.  
When you receive calls from such locations, your phone will display UNAVAILABLE.  
If a caller purposely blocks their phone number from being delivered by Caller ID, your phone  
will display PRIVATE.  
HINT: If a appears in the upper right corner, it indicates the  
party has called more than once.  
ERASING CALLS  
To erase a call; with the Handset OFF:  
Press  
Press SELECT.  
Press  
Press  
or  
until you see the call you want to erase.  
until ERASE is blinking. Press SELECT.  
until YES is blinking. Then press SELECT.  
To erase your entire Call Log; after you have viewed all calls and the handset is off:  
Press  
Press SELECT.  
Press  
Press  
or  
until you see any call in the log.  
until ERASE is blinking. Press SELECT.  
until ALL is blinking.  
Then press SELECT. The handset displays:  
Press  
until YES is blinking.Then press SELECT.  
16  
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DIRECTORY  
SPEED DIALING FROM CALLER ID  
With the Handset OFF:  
• Press  
or  
until you see the desired caller.  
• Press the desired line key. You will hear a dial tone, and the number will be dialed automati-  
cally.  
TO STORE A NAME AND NUMBER  
1. Press PROG. DIRECTORY will be blinking.  
2. Press SELECT.  
3. The screen will display ENTER NAME.  
4. Use the Dialing keys to enter the desired name. Press the key until the desired letter  
or character appears. A guide to the characters:  
KEY  
1
CHARACTERS  
1
2
3
4
5
6
7
8
9
A>B>C>2  
D>E>F>3  
G>H>I>4  
J>K>L>5  
M>N>O>6  
P>Q>R>S>7  
T>U>V>8  
W>X>Y>Z>9  
0
0
*
*
#
& ’ , - . #  
If consecutive characters are found on the same key (D and E, for example), you’ll need to  
press to advance to the next space. For example, to enter the name DEAN:  
Press  
Press  
Press  
Press  
Press  
3
(D)  
3 twice  
2
6
(E)  
(A)  
(N)  
twice  
5. When the name is complete, press SELECT. The screen  
will display:  
6. Enter the phone number. Press REDIAL/PAUSE if you need to enter a 2-second pause  
in the dialing sequence. (For example, you might store a voice mail access number,  
pause, password.)  
7. When the phone number is complete, press SELECT .  
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DIRECTORY  
STORING A CALLER ID RECORD IN THE DIRECTORY  
With the Handset OFF:  
1. Press  
or  
until you see the desired call.  
2. Press SELECT .  
3. Press  
until PGM is blinking.  
4. Press SELECT .  
If you want to edit the name, press  
to erase letters. Use the  
dialpad to enter new letters. When the name is correct, press SELECT.  
If you want to edit the number, press  
to erase digits. Use the dialpad to enter new digits.  
When the number is correct, press SELECT.  
You will then hear a long beep. The name and number have been stored in the Directory.  
MAKING DIRECTORY CALLS  
1. Press SELECT. DIRECTORY will appear.  
2. Press  
3. Search by entering the first letter of the name, and then press  
or if necessary.  
or  
to scroll to the desired name; or,  
4. Press the desired LINE key. You will hear a dial tone, and the  
number will be dialed.  
EDITING A DIRECTORY ENTRY  
1. Press SELECT . The Handset says DIRECTORY.  
2. Press  
or  
to scroll to the desired name; or,  
Search by entering the first letter of the name, and then press  
or  
if necessary.  
3. Press SELECT .  
EDIT  
ERASE  
DIAL  
4. Press  
until EDIT is blinking.  
12345678  
5. Press SELECT .The name appears.  
6. If you want to edit the name, press  
to erase letters. Use  
the dialpad to enter new letters. When the name is correct,  
press SELECT.  
7. The number appears. If you want to edit the number, press  
to erase digits. Use the  
dialpad to enter new digits. When the number is correct, press SELECT.  
ERASING A DIRECTORY ENTRY  
1.Press SELECT.  
2.Press  
or  
to scroll to the desired name; or,  
Search by entering the first letter of the name, and then press  
or  
if necessary.  
3.Press SELECT .  
4.Press  
until ERASE is blinking.  
5.Press SELECT. Press  
until YES is blinking.  
6.Press SELECT.  
18  
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BASE UNIT OPERATION  
PROGRAMMING SPEED DIAL NUMBERS  
1. Press PGM. The Base will display:  
2. Press MEM. The Base will display :  
3. Enter desired Location (0-9).  
The Base will display:  
MIC  
4. Use the Base dial pad to enter the letters (16 characters  
maximum).  
See: DIRECTORY - TO STORE A NAME AND NUMBER for a guide to the characters.  
To enter 2 characters located on the same key, or, to add a space, use the VOLUME  
key. To backspace, press the VOLUME  
key.  
For example, to enter the name 'DEAN':  
• Press 3  
• Press VOLUME  
• Press 3 twice  
• Press 2  
• Press 6 twice  
• Press PGM when you finish entering the name. The Base will display:  
• Enter the telephone number you wish to store (32 digits maximum).  
• Press PGM. You will hear a confirmation beep, and the screen will go blank.  
STORING A PAUSE IN A DIALING SEQUENCE  
To insert a pause while programming a speed dial number, press REDIAL/PAUSE at the  
appropriate point in the number sequence. This inserts a 2 second pause. A “P” appears in  
the display representing the pause. For longer pauses, press REDIAL/PAUSE two or more  
times. Each pause is treated as a stored digit.  
SPEED DIALING  
Press LINE 1 or 2.  
Press MEM. Enter Location (0-9).  
Press OFF to end your call.  
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BASE UNIT OPERATION  
BASE DISPLAY  
CHARGING: illuminates when the Handset is cradled.  
SPARE BATTERY: illuminates when a battery Pack is  
charging in the Base Unit charger.  
NEW CALL: flashes when new Caller ID records have  
been received.  
MESSAGE: flashes when new Voice Mail messages are  
present.  
DATA PORT  
Your VT 2931 has a Data Port on the left-hand edge of the Base Unit. This port provides an  
easy way to connect your fax machine, laptop computer, modem, or other telephone device  
for direct acces to LINE2.  
The Data Port only provides access to Line 2, so you must  
have an active line connected to the LINE2 input on the  
back of the VT 2931.  
Connect an RJ-11(2-element) phone cord from the Data  
Port to you fax, laptop, etc.  
DATA PORT  
NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel phone, the VT 2931  
Handset, or a Call Waiting ID alert may in inerrupt the data transmission.  
20  
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HEADSET OPERATION  
Your VTech cordless phone is equipped with a 2.5mm Headset Jack for use with an optional  
accessory Headset for hands-free operation.  
If you choose to use the Headset option, you must obtain an optional accessory Headset,  
which is compatible with the VTech cordless phone.  
To purchase a Headset, call VTech Customer Service at 1-800-595-9511.  
In Canada, call VTECH Electronics at 1-800-267-7377.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the VTech cordless  
phone Handset. Connect the plug on the Headset cord to the jack on the cordless Handset.  
The plug should fit securely. Do not force the connection.  
OPERATION  
NOTE: Whenever a compatible Headset is con-  
nected to the cordless Handset, the microphone on  
the Handset will be muted. This is done to limit the  
effect of background noise.  
The following operational characteristics also apply  
to other headsets which are not sold by VTech;  
however, VTech assumes no responsibility for their  
LINE  
1
1
OFF  
LINE  
DEF  
2
performance.  
ABC  
2
5
8
0
3
GHI  
JKL  
TUV  
MNO  
4
7
6
9
The VTech compatible Headset has a reversible,  
monaural design. You can wear you Headset on ei-  
ther ear, leaving one ear free for room conversation.  
PQRS  
TONE  
WXYZ  
OPER  
HOLD  
PROG  
FLASH REDIAL/PAUSE  
CONF  
INTERCOM  
The headband can be adjusted to fit the contour of  
you head. Using both hands, slide the headband up  
or down so that it rests comfortably on your head,  
with the speaker cushion centered against your ear.  
For maximum sound quality, the flexible microphone  
should be positioned at the corner of your mouth,  
about one inch from your face.  
BELT CLIP  
The VTech cordless phone is also equipped with a  
detachable belt clip. Align the pins on the inside edge  
of the clip with the notches on the sides of the VTech  
cordless phone Handset. The belt clip should snap  
securely into place.Do not force the connection.  
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MAINTENANCE  
Your VT 2931 cordless telephone contains sophisticated electronic parts, so it must be  
treated with care.  
Avoid rough treatment  
Please the Handset down gently. Save the original packing materials to protect your tele-  
phone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or  
handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its iuster for many  
years. Clean it only with a soft cloth slightiy dampened with water or a mild soap. Do not use  
excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in water. If your Base Unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then  
pull the unit out by the unplugged cords. If you have difficulty operating your phone, the  
suggestions below should solve the problem. If you still have difficulty after trying these  
suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Elec-  
tronics at 1-800-267-7377.  
22  
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IN CASE OF DIFFICULTY  
THE PHONE DOESN'T WORK AT ALL.  
Make sure the Power Cord is pugged in.  
Make sure the telephone line cords are plugged firmly into the base unit and the  
telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY' message is  
shown, the battery pack needs charging.  
NO DIAL TONE.  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the base unit from the telephone jack and  
connect a different phone. If there is no dial tone on that phone either, the problem  
is in your wiring or local service. Call your local telephone company.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU'RE NEAR  
THE BASE UNIT.  
Household appliances plugged into the same circuit as the base unit can sometimes  
cause interference. Try moving the appliance or the base unit to another outlet.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM  
THE BASE UNIT.  
You may be out of range. Either move close to the base, or relocate the base unit.  
The layout of your home may be limiting the range. Try moving the base unit to another  
position.  
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.  
Make sure you have the handset ringer activated. To set the ringer, see "SETTING  
THE HANDSET RINGER".  
Make sure the telephone line cord is plugged firmly into the base unit and the telephone  
jack. Make sure the power cord is plugged in.  
You may be too far from the base unit.  
You may have too many extension phones on your telephone line to allow all of them  
to ring. Try unplugging some of the other phones.  
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.  
Disconnect your base unit from the telephone jack, and plug in a regular telephone.  
If you still hear other calls, the problem is probably in your wiring or local service. Call  
your local telephone company.  
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IN CASE OF DIFFICULTY  
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR  
BUTTONS WORK.  
Make sure the power cord is plugged in.  
COMMON CURE FOR ELECTRONIC EQUIPMENT  
Electronics, like people, can sometimes get confused. If the unit does not seem to be  
responding normally, then try putting the handset in the cradle. If it does not seem to  
respond after trying this a few times, do the following (in the order listed):  
1. Disconnect the power to the base.  
2. Disconnect (remove) the handset battery pack.  
3. Remove the base unit battery pack, where applicable.  
4. Wait a few minutes.  
5. Connect power to the base.  
6. Install the handset battery pack.  
7. Install the base unit battery pack, where applicable.  
8. Place the handset in the base unit cradle. If the handset has not been recently  
charged, allow 8 hours before use.  
24  
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WARRANTY STATEMENT  
WHAT DOES OUR WARRANTY COVER?  
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only - ONE YEAR.  
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
Call VTECH Communications customer service for Return Authorization at:  
1-800-595-9511  
in Canada, call VTECH Electronics at:  
1-800-267-7377.  
Properly pack your unit. lnclude any cables & accessories which were originally  
provided with the product. We recommend using the original carton and packing  
materials.  
Include in the package a copy of the sales receipt or other evidence of date of original  
purchase (if the unit was purchased within the lase twelve months).  
Print your name and address, along with a description of the defect, and include this  
in the package.  
Include payment for any service or repair not covered by warranty, as determined by  
VTECH Communications.  
Ship the unit via UPS Insured, or equivalent to:  
VTECH COMMUNICATIONS  
11035 SW 11th St.  
Bldg . B Suite 270  
BEAVERTON, OREGON 97005  
In Canada, ship the unit via UPS Insured, or equivalent to:  
VTECH ELECTRONICS  
Suite 200- 7671 Alderbridge Way  
Richmond, B.C. V6X 1Z9  
VTECH Communications assumes no responsibility for units sent without prior  
Return Authorizatlon.  
WHAT DOES OUR WARRANTY NOT COVER?  
Batteries  
Damage from misuse, neglect, or acts of nature(lightning,floods,powersurges,etc.)  
Products which may have been modified or incorporated into other products.  
Products purchased and/or operated outside the USA, its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized by VTECH  
Communications.  
Products purchased more than 12 months form current date.  
Units purchased in "AS IS" condition, or units purchased as "Distressed Merchandise".  
HOW DOES STATE LAW OR PROVINCE LAW RELATE TO THIS WARRANTY?  
This warranty gives you specific rights. You may also have other rights which vary  
from state to state or from province to province.  
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FCC AND IC REGULATIONS  
This equipment complies with Parts 15 and 68 of the Federal Communications  
Commission (FCC) rules for the United States. It also complies with regulations RSS210  
and CS-03 of Industry and Science Canada. Operation is subject to the following two  
conditions: (1) this device may not cause interference, and (2) this device must accept  
any interference, including interference that may cause undesired operation of the device.  
A label is located on the underside of the base unit containing either the FCC registration  
number and Ringer Equivalence Number (REN) or the IC registration number and Load  
Number. You must, upon request, provide this information to your local telephone  
company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTECH COMMUNICATIONS  
SERVICE DEPT. at 1-800-595-9511.  
In Canada, call VTECH Electronics at 1-800-267-7377.  
For repair/warranty information. The telephone company may ask you to disconnect this  
equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliances could void the user's authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules. These  
limits are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try and correct the interference by one  
or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide telephone  
network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14).  
Your telephone company may discontinue your service if your equipment causes harm  
to the telephone network. They will notify you in advance of disconnection, if possible.  
During notification, you will be informed of your right to file a complaint with the FCC.  
Occasionally, your telephone company may make changes in its facilities, equipment,  
26  
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FCC AND IC REGULATIONS  
operation, or procedures that could affect the operation of your equipment. If so, you will  
be given advance notice of the change to give you an opportunity to maintain uninterrupted  
service.  
The base unit contains no user serviceable parts.  
replaceable battery pack.  
The handset contains a user  
If it is determined that your telephone equipment is malfunctioning, the FCC requires that  
it not be used and that it be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer  
or its authorized agents or by others who may be authorized by the FCC. For repair  
procedures, follow the instructions outlined under the manufacturer’s Limited Warranty.  
This equipment may not be used on coin service provided by the phone company or Party  
Lines.  
The REN is useful in determining the number of devices you may connect to your  
telephone line and still enable the devices to ring when you receive a call. The general  
rule is that the REN value should not exceed 5.0 total; however, contact your local  
telephone company for the specific number in your area.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice: The REN assigned to this device denotes the number of devices you may  
connect to the telephone loop, which is used by the device to prevent overloading,  
The termination on a loop may consist of any combination of devices subjected  
only to the requirement that the sum of the REN does not exceed five (5.0)  
Notice: The Industry Canada label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network protective,  
operational and safety requirements. The Department does not guarantee the  
equipment will operate to the user's satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected  
to the facilities of the local telecommunications company. The equipment must also be  
installed using an acceptable method of connection. The customer should be aware that  
compliance with the above conditions may not prevent degradation of services in some  
situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause  
to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if present, are  
connected together. This precaution may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves, but shoul  
contact the appropriate electrical inspection authority, or electrician, as  
appropriate.  
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FCC AND IC REGULATIONS  
Your VT 2931 is designed to operate at the maximum power allowed by the FCC . This  
means your handset and base unit can communicate only over a certain distance - which  
will depend on the location of the base unit and handset, weather, and the construction  
and layout of your home or office.  
THE RBRCTM SEAL  
R
The RBRC  
contained in  
Seal on the nickel-cadmium battery  
our product indicates that VTech  
Communications, Inc. is voluntarily participating in an  
industry program to collect and recycle these batteries at  
the end of their useful lives, when taken out of service  
within the United States and Canada.  
R
The RBRC program provides a convenient alternative to placing used nickel-  
cadmium batteries into the trash or municipal waste, which may be illegal in your  
area.  
R
VTech’s participation in RBRC makes it easy for you to drop off the spent battery  
R
at local retailers participating in the RBRC program or at authorized VTech  
product service centers. Please call 1-800-8-BATTERYTM for information on Ni-  
Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement  
in this program is part of its commitment to protecting our environment and conserving  
natural resources.  
Remove the nickel-cadmium battery pack by pressing on the Handset battery cover  
and sliding downward.  
R
RBRC  
is a registered trademark of Rechargeable Battery Recycling  
Corporation.  
28  
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TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL Synthesizer  
TRANSMIT FREQUENCY  
Handset : 923.10 MHz to 927.75 MHz ( All ten channels within this range)  
Base : 902.3 MHz to 906.65 MHz (All ten channels within this range)  
RECEIVE FREQUENCY  
Handset : 902.3 MHz to 906.65 MHz ( All ten channels within this range)  
Base : 923.10 MHz to 927.75MHz ( All ten channels within this range)  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and IC. Actual operating range may vary according to  
environmental conditions at the time of use.  
SIZE  
Handset : 17.5 x 6 x 4.5cm (L x W xT)  
Maximum (Antenna excluded)  
Base : 20.5 x 17x 70cm (L x W x T) Maximum (Antenna excluded)  
WEIGHT  
Handset : 205 grams  
Base : 570 grams  
POWER REQUIREMENTS  
Handset : Self-contained nickel-cadmium rechargeable battery supply, 3.6V nominal,  
600mAh capacity.  
Base : 9VDC @ 550mA  
MEMORY  
DIRECTORY : 50 Memory locations, 32 digits and 16 letters per location.  
CID : Alpha Numeric Display 50 Memory locations  
SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc, Beaverton, Oregon, 97008  
Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 2000 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-5124-20-00  
ISSUED 0  
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