Tyan Computer Network Card B5161 User Manual

Transport GT20  
B5161  
Service Engineer’s Manual  
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PREFACE  
Copyright  
This publication, including all photographs, illustrations, and soft-  
ware, is protected under international copyright laws, with all rights  
reserved. Neither this manual, nor any material contained herein,  
may be reproduced without written consent of the manufacturer-.  
Copyright 2006  
Version 1.0  
Disclaimer  
Information contained in this document is furnished by TYAN Com-  
puter Corporation and has been reviewed for accuracy and reliability  
prior to printing. TYAN assumes no liability whatsoever, and dis-  
claims any express or implied warranty, relating to sale and/or use of  
TYAN products including liability or warranties relating to fitness for  
a particular purpose or merchantability. TYAN retains the right to  
make changes to product descriptions and/or specifications at any  
time, without notice. In no event will TYAN be held liable for any  
direct or indirect, incidental or consequential damage, loss of use,  
loss of data or other malady resulting from errors or inaccuracies of  
information contained in this document.  
Trademark Recognition  
All registered and unregistered trademarks and company names  
contained in this manual are property of their respective owners  
including, but not limited to the following.  
TYAN and Transport GT20 B5161 are trademarks of TYAN Com-  
puter Corporation.  
Intel, Prescott, and combinations thereof are trademarks of Intel  
Corporation.  
Phoenix, PhoenixBIO are trademarks of Phoenix Technologies.  
Microsoft Windows is a trademark of Microsoft Corporation.  
IBM, PC, AT, PS/2 are trademarks of IBM Corporation.  
Portable Document Format (PDF) is a trademark of Adobe Corpora-  
tion.  
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Federal Communications Commission (FCC)  
Notice for the USA Compliance Information State-  
ment (Declaration of Conformity Procedure) DoC FCC  
Part 15: This device complies with part 15 of the FCC  
Rules  
Operation is subject to the following conditions:  
1) This device may not cause harmful interference, and  
2) This device must accept any interference received including inter-  
ference that may cause undesired operation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is  
encouraged to try one or more of the following measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the equipment and the  
receiver.  
– Plug the equipment into an outlet on a circuit different from  
that of the receiver.  
Consult the dealer on an experienced radio/television technician for  
help.  
Notice for Canada  
This apparatus complies with the Class B limits for radio interference  
as specified in the Canadian Department of Communications Radio  
Interference Regulations. (Cet appareil est conforme aux norms de  
Classe B d’interference radio tel que specifie par le Ministere Cana-  
dien des Communications dans les reglements d’ineteference  
radio.)  
Notice for Europe (CE Mark) This product is in conformity  
with the Council Directive 89/336/EEC, 92/31/EEC  
(EMC).  
CAUTION: Lithium battery included with this board. Do not puncture,  
mutilate, or dispose of battery in fire. Danger of explosion if battery  
is incorrectly replaced. Replace only with the same or equivalent  
type recommended by manufacturer. Dispose of used battery  
according to manufacturer instructions and in accordance with your  
local regulations.  
ii  
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About this Manual  
This manual provides you with instructions on installing your  
Transport GT20. This manual is intended for experienced users and  
integrators with hardware knowledge of personal computers.  
This manual consists of the following parts  
Chapter 1:  
Provides an Introduction to the Transport GT20  
B5161 barebone, packing list, describes the  
external components, gives a table of key compo-  
nents, and provides block diagrams of the system.  
Chapter 2:  
Chapter 3:  
Appendix:  
Covers procedures on installing the CPU, mem-  
ory module, PCI card, and hard drive.  
Covers removal and replacement procedures for  
pre-installed components  
Describes the differences between mainboard  
BIOS and system BIOS. The cable connection  
tables are also provided for reference of system  
setup. For SMDC setting up, please refer to  
Appendix III.  
For information on the mainboard, please refer to the attached main-  
board user’s manual. You can find the detailed description about  
jumper and BIOS settings from the motherboard manual.  
iii  
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SAFETY INFORMATION  
Before installing and using the Transport GT20, take note of the fol-  
lowing precautions:  
Read all instructions carefully.  
Do not place the unit on an unstable surface, cart, or stand.  
Do not block the slots and opening on the unit, which are pro-  
vided for ventilation.  
Only use the power source indicated on the marking label. If  
you are not sure, contact the Power Company.  
The unit uses a three-wire ground cable, which is equipped  
with a third pin to ground the unit and prevent electric shock.  
Do not defeat the purpose of this pin. If your outlet does not  
support this kind of plug, contact your electrician to replace  
your obsolete outlet.  
Do not place anything on the power cord. Place the power  
cord where it will not be in the way of foot traffic.  
Follow all warnings and cautions in this manual and on the  
unit case.  
Do not push objects in the ventilation slots as they may touch  
high voltage components and result in shock and damage to  
the components.  
When replacing parts, ensure that you use parts specified by  
the manufacturer.  
When service or repairs have been done, perform routine  
safety checks to verify that the system is operating correctly.  
Avoid using the system near water, in direct sunlight, or near  
a heating device.  
Cover the unit when not in use.  
iv  
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Table of Contents  
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
1.3 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
1.3.3 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
1.4 About the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
1.4.3 LED Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
2.0.2 Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
2.0.3 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
2.0.4 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
2.1.1 Installing the Server in a Rack. . . . . . . . . . . . . . . . . . . . . .17  
2.2 Installing Motherboard Components. . . . . . . . . . . . . . . . . . . . . . .23  
2.2.3 Installing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . .27  
2.2.4 Installing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
3.2 Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
3.4 Replacing Motherboard Components . . . . . . . . . . . . . . . . . . . . . .37  
3.4.1 Disconnecting All Motherboard Cables . . . . . . . . . . . . . .37  
3.4.2 Removing the Motherboard. . . . . . . . . . . . . . . . . . . . . . . .38  
v
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3.5 Replacing the LED Control Board . . . . . . . . . . . . . . . . . . . . . . . .39  
3.6.1 M1012 Adapter Board Features. . . . . . . . . . . . . . . . . . . . .43  
3.6.2 M1012 Adapter Board Connector Pin Definition . . . . . . .44  
3.6.3 System Fan Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
3.7.1 SATA Backplane Features. . . . . . . . . . . . . . . . . . . . . . . . .51  
3.8 Replacing the Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
3.9 Replacing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Appendix I: BIOS Differences  
Appendix II: Cable Connection Tables  
Appendix III: Installing SMDC Cards  
Technical Support  
vi  
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Chapter 1: Overview  
1.1  
About the Transport GT20 B5161  
Congratulations on your purchase of the TYAN TransportTM  
GT20 (B5161), a highly-optimized rack-mountable barebone  
system. The Transport GT20 (B5161) offers the latest proces-  
sor server system, providing a rich feature set and incredible  
performance. Leveraging advanced technology from Intel®,  
the Transport GT20 (B5161) server system is capable of  
offering scalable 32- or 64- bit computing, high-bandwidth  
memory design, and a lightning-fast PCI-Express bus imple-  
mentation. The TransportTM GT20 (B5161) not only empow-  
ers your company in today’s demanding IT environment but  
also offers a smooth path for future application usage.  
TYAN is also proud to deliver the TransportTM GT20 (B5161)  
in SATA flavor while supporting up to four (4) hot-swap hard  
drives, one (1) slim CD-ROM and one (1) optional slim floppy  
disk drive (not included). The TransportTM GT20 (B5161)  
uses TYAN’s latest tooling-made chassis featuring a robust  
structure, tool-less and modularized design, and a solid  
mechanical enclosure. All of this provides the TransportTM  
GT20 (B5161) the power and flexibility to meet the needs of  
nearly any server application.  
Chapter 1: Overview  
1
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1.2  
Enclosure  
Features  
(2) USB 2.0 ports  
Industry 19” rack-mountable 1U  
chassis storage bay  
Storage bay  
LED indicators  
– HDD active LEDs, (2) LAN LEDs,  
(1) Power LED, (1) System warn-  
ing LED, ID LED  
Switches  
– Power, Reset, NMI, ID  
– (4) 3.5” HDD bays  
– (1) slim line CD-ROM bay  
Dimension: D 22.4 x W 17.2 x H  
1.72 inch (568 x 436 x 43.6mm)  
Integrated Storage Controller  
(ICH7R)  
Processors  
One LGA775 socket  
(1) ATA-100 channel for up to (2)  
ATA-100 devices  
Supports Intel ® Pentium 4 and  
Pentium D porcessors (Pres-  
cott/Smithfield/Clear Mill/Presler)  
1066/800/533MHz FSB support  
Supports (4) SATA-II ports running  
at 3.0 Gb/s  
Storage  
Chipset  
Pre-installed slim type 24x CD-ROM  
Intel E7230 (Mukilteo) MCH  
ICH7R south bridge  
PXH-V 64-bit PCI Hub  
SMSC SCH5017 super I/O chip  
EMC6D103 Hardware Montioring IC  
(4) hot-swappable, SATA HDD with  
RAID 1,0, 5, 10 capable under Win-  
dows  
Networking  
(3) Ethernet ports  
Memory  
– (2) Intel i82573V GbE LAN con-  
trollers, operating at PCIe x1  
interface  
– (1) Intel i82551QM fast ethernet  
LAN controller, operating at PCI  
32-bit/33MHz interface  
Four 240-pin DDR2 DIMM sockets  
Supports ECC DIMMs  
Maximum of 8GB unfuffered DDR2-  
667/533/400  
Expansion Slots  
(1) 64-bit 100/133MHz PCI-X slot  
on pre-installed riser card (riser card  
model: M2055)  
Video  
XGI Volari Z7 (XG20)  
16MB frame buffer memory  
or (1) PCIe x16 slot on riser card (via  
4 connectors, with x8 signal, riser  
card model:2082-2)  
Motherboard  
Tyan S5161 system board  
ATX footprint (12” x 9.6”)  
(1) Tyan “TARO” SO-DIMM socket  
BIOS  
Back I/O Ports  
Phoenix BIOS on 8Mbit LPC Flash  
ROM  
Serial Console Redirect  
Supports APM 1.2 and ACPI  
PnP, DMI2.0, WfM2.0 power man-  
agement  
Stacked PS/2 mouse & keyboard  
ports  
Stacked (2) USB 2.0 ports & (1)  
RJ45 10/100 port  
(1) 9-pin UART serial port  
(1) 15-pin VGA port  
(2) side-by-side RJ-45 10/100/1000  
ports  
System Cooling  
(5) 40*40*28mm 15000rpm heavy-  
duty fans  
Front Panel Features  
(1) passive CPU heatsink  
I/O  
2
Chapter 1: Overview  
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Server Management  
Power Suppy  
System fan speed control and moni-  
toring  
EPS 1U, 350W with PFC  
100V~240V AC input  
Chassis intrusion alert  
Supports Tyan Server Management  
(TSM)  
Tyan SMDC, IPMI 2.0 compliant  
remote server management kit  
(optional)  
Environment Temperature  
o
o
Operating temperature 5 C~35 C)  
o
Non-operating temperature -40 C ~  
o
70 C  
Regulatory  
FCC Class B (Declaration of Con-  
formity)  
CE  
VCCI  
C-Tick  
Chapter 1: Overview  
3
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1.3  
Unpacking  
1.3.1 Opening the Box  
Open the box carefully and ensure that all components are  
present and undamaged. The product should arrive pack-  
aged as illustrated below.  
Packaged box contents  
Packaged accessories  
Contact your distributor if anything is missing or appears  
damaged.  
4
Chapter 1: Overview  
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1.3.2 Box Contents  
The box includes the following main units.  
Component  
Description  
Industry standard 1U chassis, (4) hot-swap  
fixed HDD bays  
Tyan Tomcat i7230B S5161 motherboard  
(pre-installed)  
24x slim CD-ROM drive (pre-installed)  
LED and USB control board (pre-installed)  
EPS 1U, 350W with PFC (pre-installed)  
(5) Fans (40 mm x 28 mm)  
Chapter 1: Overview  
5
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1.3.3 Accessories  
If any items are missing or appear damaged, contact your  
retailer or browse to Tyan’s Web site for service.  
SMDC Kit  
1 x Tyan driver CD  
Power Cords  
Left to right: Europe, US  
HDD Screws  
Heatsink x 1  
Mounting Ears & Screws  
M2082-2 Riser Card  
Barebone/Mainboard Manual  
.
6
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FDD Kit  
FDD Cable  
FDD Rails & Screws  
FDD Backplane Cable  
Rail Kit  
Front  
Rear  
Sliding Brackets  
Front L-Bracket x 2  
Rear L-Bracket x 2  
Mounting Bracket x 4  
Screws Kit  
Sliding Rails x 2  
Chapter 1: Overview  
7
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1.4  
About the Product  
The following views show you the product.  
1.4.1 Front View  
Reset  
Switch  
NMI Switch  
ID Switch  
Warning LED  
HDD Activity LED  
Power LED  
ID LED  
USB Ports  
CD-ROM Drive  
Power Switch  
2x LAN LEDs  
Hard Drive Bay x 4  
1.4.2 Rear View  
Power Supply Socket  
PS/2 Mouse/Keyboard Ports  
LAN Port (NIC3)  
PCI-X Slot  
ID LED  
USB Port x 2  
LAN Port (NIC1)  
Serial Port  
VGA Port  
LAN Port (NIC2)  
8
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1.4.3 LED Definition  
Front Panel  
LED  
Color  
State  
Description  
Power  
Green  
OFF  
ON  
Power ON  
OFF  
Power OFF  
HDD Activity  
Amber  
OFF  
Radom Blink  
OFF  
HDD access activity  
No disk activity  
LAN1/LAN2 Activity  
Warning  
Green  
Red  
Blink  
ON  
LAN access activity  
Fan fails  
OFF  
OFF  
ON  
Normal  
Hot Swappable HDD  
Tray Power LED  
Green  
OFF  
Power connected  
Power disconnected  
OFF  
Hot Swappable  
HDD Tray Access  
LED  
Reserved LED for future upgrade. It is not functional in  
the B5161 barebone now.  
ID LED  
Blue  
OFF  
ON  
System is identified  
OFF  
System is not identified  
Rear I/O LED  
LED  
Color  
State  
Description  
RJ45 NIC1 Linkage  
(Left Side)  
Green  
Green  
OFF  
ON  
LAN linked  
Blinking  
OFF  
LAN accessing  
No LAN linked  
RJ45 NIC1 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
Gigabit mode  
100M mode  
10M mode  
ON  
OFF  
ON  
RJ45 NIC2 Linkage  
(Left Side)  
Green  
Green  
OFF  
LAN linked  
Blinking  
OFF  
LAN accessing  
No LAN linked  
Chapter 1: Overview  
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RJ45 NIC2 Mode  
(Right Side)  
Amber  
Green  
OFF  
ON  
Gigabit mode  
100M mode  
10M mode  
ON  
OFF  
ON  
RJ45 NIC3 Linkage  
(Left Side)  
Green  
Green  
OFF  
LAN linked  
Blinking  
OFF  
LAN accessing  
No LAN linked  
RJ45 NIC3 Mode  
(Right Side)  
Green  
OFF  
ON  
100M mode  
10M mode  
OFF  
ID LED  
Blue  
OFF  
ON  
System is identified  
OFF  
System is not identified  
NOTE: “Right” or “Left” is viewed from the rear.  
10  
Chapter 1: Overview  
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1.4.4 Internal View  
3
2
4
1
5
6
13  
7
8
9
12  
11  
10  
1. PCI-X Slot  
2. Link Bar  
9. LED Control Board Cable  
10. Four SATA HDDs  
11. Slim CD-ROM  
3. Memory Slots  
4. EPS 12V Power Supply  
5. CPU Socket  
12. CD-ROM Cable  
13. SATA Cables  
6. System Fans (Left to right:  
FAN5, FAN4, FAN3, FAN2,  
FAN1)  
7. Adapter Board  
8. SATA Backplane  
Chapter 1: Overview  
11  
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1.4.5 Motherboard Block Diagram  
12  
Chapter 1: Overview  
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1.4.6 Motherboard Layout  
K/B  
M/S  
PW1  
PW2  
J7  
1
USBx2  
LAN3  
CPU  
INTEL  
E7230  
MCH  
COM1  
VGA  
DDRII 4  
DDRII 3  
LAN1  
DDRII 2  
DDRII 1  
LAN2  
J15  
J14  
J18  
J9  
PCIX-E1  
PCIX-P1  
J11  
IDE  
1
1
J13  
J20  
J19  
JP3  
1
1
JP15  
JP6  
JP7  
1
1
J22  
J25  
J24  
1
JP1  
1
JP13  
BIOS  
1
1
1
JP11  
1
JP9  
JP12  
1
JP2  
JP10  
J21  
J12  
JP8  
1
1
FDD  
1
SMDC  
JP14  
1
1
J6  
LPT  
COM2  
Chapter 1: Overview  
13  
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Jumpers & Connectors  
Function  
Jumper  
/Connector  
J6  
COM2 Header  
J7/J9  
Chassis Fan Connector  
SO-DIMM Socket  
J11  
J13/J14/J18  
J15  
Front Fan Connector  
CPU Fan Connector  
Serial ATA RAID Connector  
SMDC/ASF2.0 Select Header  
LAN3 Enable/Disable Jumer  
PCI-X Speed Select Header  
Front Panel USB2.0 Connector  
SMDC Connector  
J21/J22/J24/J25  
JP1/JP2  
JP3  
JP6  
JP7/JP9  
JP14  
JP15  
Front Panel Header  
JP16  
Clear CMOS jumper  
Reserved  
J12/J17/J19/J20  
JP8/JP10/JP11  
JP12/JP13  
14  
Chapter 1: Overview  
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Chapter 2: Setting Up  
2.0.1 Before You Begin  
This chapter explains how to install the CPU, CPU heatsink,  
memory modules, and hard drives. Instructions on inserting a  
PCI card are also given.  
Take note of the precautions mentioned in this section when  
installing your system.  
2.0.2 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers prevents  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
2.0.3 Tools  
The following procedures require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 2: Setting Up  
15  
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2.0.4 Precautions  
Components and electronic circuit boards can be damaged  
by discharges of static electricity. Working on a system that is  
connected to a power supply can be extremely dangerous.  
Follow the guidelines below to avoid damage to the  
Transport GT20 or injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from the  
power supply and then touch a safely grounded  
object to release static charge (i.e. power supply  
case). If available, wear a grounded wrist strap. Alter-  
natively, discharge any static electricity by touching  
the bare metal chassis of the unit case, or the bare  
metal body of any other grounded appliance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
NOTE:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
16  
Chapter 2: Setting Up  
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2.1  
Rack Mounting  
After installing the necessary components, the  
Transport GT20 can be mounted in a rack using the supplied  
rack mounting kit.  
Rack mounting kit  
Sliding Rails x 2:  
Sliding Brackets x 4 (Front x 2, Rear x 2)  
Mounting Ears x 2  
Screws Kit x 1  
Mounting Brackets x 4  
2.1.1 Installing the Server in a Rack  
Follow these instructions to mount the Transport GT20 into  
an industry standard 19" rack.  
NOTE: Before mounting the Transport GT20 in a rack, ensure  
that all internal components have been installed and that the  
unit has been fully tested.  
Screws List (including screws for SMDC)  
A: Flat 6#-32 x4~x16  
B: B-type 6#-32 x4  
C: M4-4L x8  
D: M4-5L x4  
E: M4-8L x8  
F: M4-15L x2  
G: 13.5mm stand-off x1  
G
F
E
D
C
B
A
Chapter 2: Setting Up  
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Installing the Inner Rails to Chassis  
1. Screw the mounting ear to each side of Transport GT20  
as shown using 2 screws from the supplied screws kit.  
Mounting Ears  
2. Draw out the inner rails from rail assembly. Install inner  
rails to left and right sides of chassis using 2 M4-5L(D)  
screws for each side.  
Installing Outer Rails to the Rack  
3. Measure the distance between inner side of the front and  
rear mounting brackets in the rack.  
18  
Chapter 2: Setting Up  
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4. Locate the front and rear brackets.  
Rear Bracket x2  
Front Bracket x2  
5. Reserve 90mm for Transport GT20 on the front bracket.  
Secure the front bracket to outer rail with 2 M4-4L(C)  
screws.  
M4-4L(C) Screw  
*Remember to add washer.  
Chapter 2: Setting Up  
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6. Reserve the distance same as in Step 2 on rear bracket.  
Secure the rear bracket to outer rail with 2 M4-4L(C)  
screws.  
Remember to add washer  
Front Side  
Rear Side  
7. Secure the outer rail to the rack using 2 brackets and 4  
M4-8L(E) screws for each side (A). Secure the mounting  
brackets from inside, not outside, of the rack (B).  
A
Mounting Bracket  
B
20  
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Rackmounting the Server  
8. Draw out the middle rail to the latch position.  
9. Lift the chassis and then insert the inner slide rails into  
the middle rails.  
10. Push the chassis in and press the latch key (A). Then  
push the whole system into the rack (B).  
B
A
Chapter 2: Setting Up  
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11. Secure the mounting ears of chassis to the rack with 2  
M4-15L(F) screws.  
NOTE: To avoid injury, it is strongly recommended that two  
people lift the Transport GT20 into the place while a third per-  
son screws it to the rack.  
22  
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2.2  
Installing Motherboard Components  
This section describes how to install components on to the  
motherboard, including CPU, memory modules and PCI card.  
2.2.1 Removing the Chassis Cover  
Follow these instructions to remove the Transport GT20  
chassis cover.  
1. Release the screw on the back side. Then slide the chas-  
sis cover in the direction of arrow.  
2. Lift the cover off.  
Chapter 2: Setting Up  
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2.2.2 Installing the CPU, Heatsink and Air Duct  
Follow these instructions to install the CPU, CPU heatsink  
and air duct.  
1. Release the pre-installed air duct. Locate the CPU  
socket.  
CPU socket  
2. Remove the cover on the CPU socket.  
3. Locate the lever of CPU socket.  
24  
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4. Press and pull the lever in the direction as illustrated..  
5. Open the socket in the direction as illustrated.  
6. Place CPU on the socket, ensuring that the edge with tri-  
angle mark aims at the edge of socket with triangle mark.  
Chapter 2: Setting Up  
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7. Close the cover and secure the CPU socket in the  
reverse procedures from step 2 to 6.  
8. Secure the heatsink with 4 screws. NOTE: Remember to  
install the washer and nut while installing the screws.  
9. Secure the air duct with 2 screws.  
26  
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2.2.3 Installing the Memory  
Follow these instructions to install the memory modules on  
the motherboard.  
1. Locate the memory slots on the motherboard.  
2. Press the memory slot locking levers in the direction of  
the arrows as shown in the following illustration.  
3. Align the memory module with the slot. The module has  
indentations that align with notches in the slots.  
4. Insert the memory module into the slot as shown.  
When inserted properly, the memory slot locking levers lock  
automatically onto the indentations at the ends of the module.  
Chapter 2: Setting Up  
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2.2.4 Installing the PCI Card  
Follow these instructions to install a PCI card.  
1. Push the tab of PCI slot on the rear panel in the direction  
as shown to release the bracket.  
2. Move the bracket to right as shown and then take off the  
bracket (A).  
3. Insert the PCI card in the directions of arrow (B).  
A
B
4. Push the tab of PCI slot on the rear panel in the direction  
as shown to fix PCI card.  
28  
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2.3  
Installing the Hard Drive  
The Transport GT20 barebone system supports Serial ATA  
hard drives. Follow these instructions to install a SATA hard  
drive.  
1. Press the locking lever latch in the direction of arrow (A)  
and then pull the locking lever open (B).  
A
B
2. Slide the drive tray out.  
3. Place a hard drive into the drive tray.  
Chapter 2: Setting Up  
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4. Using 4 HDD screws to secure the HDD.  
5. Reinsert the drive tray into the chassis (A), ensuring that  
the drive tray is completely inserted into the chassis (B).  
A
B
6. Pressing the locking lever to secure the hard drive tray.  
30  
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2.4  
Installing the Slim FDD (Option)  
1. Locate the two FDD rails and screws from the FDD kit.  
Secure the two rails to FDD using four screws.  
FDD Rails & Screws  
2. Connect the FFC cable to FDD.  
3. Use a screw driver to take off the door of FDD tray.  
4. Insert the FDD module into the tray.  
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5. Connect the FFC cable to the FDD connector on M1012  
adapter board.  
6. Locate the FDD cable from FDD kit. Connect the wrinkle  
side to the connector on M1012 adapter board. Refer to  
the picture below for the correct direction.  
For Mainboard  
For M1012  
7. Connect the other side to the connector on motherboard.  
32  
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Chapter 3: Replacing Pre-Installed  
Components  
3.1  
Introduction  
This chapter explains how to replace pre installed compo-  
nents including the motherboard, LED control board, HDD,  
and CD-ROM drive.  
Take note of the precautions in this section when installing  
your system.  
3.1.1 Work Area  
Make sure you have a stable, clean working environment.  
Dust and dirt can get into components and cause malfunc-  
tions. Use containers to keep small components separated.  
Putting all small components in separate containers keeps  
them from becoming lost. Adequate lighting and proper tools  
can prevent you from accidentally damaging the internal  
components.  
3.1.2 Tools  
The procedures that follow require only a few tools, including  
the following:  
A cross head (Phillips) screwdriver  
A grounding strap or an anti-static pad  
Most of the electrical and mechanical connections can be dis-  
connected using your fingers. It is recommended that you do  
not use needle-nosed pliers to remove connectors as these  
can damage the soft metal or plastic parts of the connectors.  
Chapter 3: Replacing Pre-Installed Components  
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3.1.3 Precautions  
Components and electronic circuit boards can be damaged  
by static electricity. Working on a system that is connected to  
a power supply can be extremely dangerous. Follow the  
guidelines below to avoid damage to the Transport GT20 or  
injury to yourself.  
Ground yourself properly before removing the top  
cover of the system. Unplug the power from your  
computer power supply and then touch a safely  
grounded object to release static charge (i.e. power  
supply case). If available, wear a grounded wrist  
strap. Alternatively, discharge any static electricity by  
touching the bare metal chassis of the unit case, or  
the bare metal body of any other grounded appli-  
ance.  
Avoid touching motherboard components, IC chips,  
connectors, memory modules, and leads.  
The motherboard is pre-installed in the system.  
When removing the motherboard, always place it on  
a grounded anti-static surface until you are ready to  
reinstall it.  
Hold electronic circuit boards by the edges only. Do  
not touch the components on the board unless it is  
necessary to do so. Do not flex or stress circuit  
boards.  
Leave all components inside the static-proof packag-  
ing that they ship with until they are ready for installa-  
tion.  
After replacing optional devices, make sure all  
screws, springs, or other small parts are in place and  
are not left loose inside the case. Metallic parts or  
metal flakes can cause electrical shorts.  
Notes:  
All connectors are keyed to only attach one way.  
Always use the correct screw size as indicated in the  
procedures.  
34  
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3.2  
Disassembly Flowchart  
The following flowchart outlines the disassembly procedure.  
Rear Components  
DIMMs  
Chassis rear cover  
CPU/heatsink assembly  
Air duct  
PCI card  
Mainboard  
Mainboard  
Power supply  
Front Components  
Chassis rear cover  
FAN  
PCBs  
CD-ROM  
M1012  
Control  
Board  
Adapter Board  
HDD  
Backplane  
Chapter 3: Replacing Pre-Installed Components  
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3.3  
Removing the Cover  
Before replacing any parts you must remove the chassis  
cover.  
Follow these instructions to remove the Transport GT20  
chassis cover.  
1. Release the screw on the back side. Then slide the chas-  
sis cover in the direction of arrow.  
2. Lift the cover off.  
36  
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3.4  
Replacing Motherboard Components  
Follow these instructions to replace motherboard compo-  
nents, including the motherboard.  
3.4.1 Disconnecting All Motherboard Cables  
Before replacing the motherboard or certain components,  
remove cables connected to the motherboard. Follow these  
instructions to remove all motherboard cabling.  
1. Disconnect ATX power cables  
Main Power  
EPS 12V Power  
2. Disconnect the Fan, Front Panel, SATA and USB cables.  
Refer to the mainboard layout on p.13 for the locations.  
3. Disconnect the PWM cable .  
Chapter 3: Replacing Pre-Installed Components  
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3.4.2 Removing the Motherboard  
Follow these instructions to remove the motherboard from the  
chassis when all add-on components have been removed.  
1. Release the two screws securing the link bar.  
2. Remove the link bar.  
3. Remove the eleven screws securing the motherboard to  
the chassis.  
4. Remove the motherboard.  
38  
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3.5  
Replacing the LED Control Board  
Follow these instructions to remove the LED control board.  
1. Remove the 2 screws securing the LED control board to  
the chassis.  
2. Pull the LED control board free from the chassis and  
unplug the ribbon and USB cables from the connector.  
3. Remove the three screws securing the LED control board  
to the bracket  
Chapter 3: Replacing Pre-Installed Components  
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4. Release the LED control board from the chassis. After  
replacement, insert and secure the unit to the chassis fol-  
lowing the reverse procedures from step 1~3.  
40  
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3.6  
Replacing the M1012 Adapter Board  
1. Before replacing M1012 adapter board, you must discon-  
nect the four SATA cables connected to the SATA back-  
plane. After that, disconnect all the cables connected to  
the M1012 adapter board.  
CD-ROM Power Cable  
SATA Cables  
2. Remove the Front Panel, LAN/ID LED and Fan Tach  
cables.  
Front Panel  
LAN/ID  
Fan Tech  
3. Remove the Front Panel Control Board cable.  
Chapter 3: Replacing Pre-Installed Components  
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4. Remove one power cable connected to M1012 adapter  
board and two power cables connected to SATA back-  
plane.  
2x power cables on SATA backplane  
1x power cable on M1012  
5. Remove the 6 screws securing the M1012 adapter board.  
After that, you can release the M1012 adapter board from  
the chassis.  
42  
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3.6.1 M1012 Adapter Board Features  
J1: Front Panel  
Connector  
J16: LCM Connector  
FDD1: Standard  
Floppy Connector  
J14: Fan Tach Connector  
J7:Fan Tach & PWM Connector  
J3: LAN/ID LED  
Connector  
JP1: Fan Input Select  
Connector  
J19: CD-ROM Power  
Connector  
J5: Fan Connector  
J9: Fan Connector  
J11: Fan Connector  
J10: Fan Connector  
J2: Front Panel Connector  
J6: Fan Connector  
FDD2: Slim FDD Connector  
J8: PWM Connector  
J13: Fan Tach Connector  
PW2: Power Connector  
JP2: Fan Minimum  
Voltage Input Select  
Connector  
J4: Fan Tach & PWM  
Connector  
J15: LCM Connector  
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3.6.2 M1012 Adapter Board Connector Pin Definition  
J1 TYFP Front Panel Connector  
1
HDLED+  
2
PW_LED+  
PW_LED -  
PWR_SW+  
PWR_SW -  
WLED+  
3
HDLED -  
4
5
RESET-  
6
7
RESET+  
8
9
VOLTAGE5  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
11  
13  
15  
17  
WLED-  
KEY PIN  
GND  
ICH_SMBDAT  
ICH_SMBCLK  
INTRU#  
J2 Front Panel Connector  
1
HDLED+  
2
HDLED-  
3
RESET+  
4
RESET-  
5
PW_LED+  
WLED+  
6
PW_LED-  
WLED -  
7
8
9
ICH_SMBDAT  
EXT_INT  
V5SB  
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
ICH_SMSCLK  
VOLTAGE5  
INTRU#  
11  
13  
15  
17  
19  
21  
23  
25  
27  
PWR_SW+  
LAN1_LED+  
LAN2_LED+  
LAN3_LED+  
ID_LED+  
ID_SW+  
PWR_SW-  
LAN1_LED -  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
ID_SW-  
KEY PIN  
NC  
44  
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J3 LAN/ID LED Connector  
1
LAN1_LED+  
LAN2_LED+  
LAN3_LED+  
ID_LED+  
2
4
6
8
LAN1_LED-  
LAN2_LED-  
LAN3_LED-  
ID_LED-  
3
5
7
9
ID_SW+  
10 ID_SW-  
12 NC  
11  
KEY PIN  
FAN Signal Related Connector Pin Definition  
NOTE: The FAN signal naming is based on HW circuit design only. It might  
be different from the system fan naming.  
J4 Fan TACH & PWM Connector  
1
2
3
4
GND  
NC  
FAN1_TACH  
PWM1 (Default)  
J7 Fan TACH & PWM Connector  
1
2
3
4
GND  
NC  
FAN7_TACH  
PWM1 (Default)  
J8 PWM Connector  
1
2
3
GND  
PWM2  
FAN1_TACH  
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J13 Fan TACH Connector  
1
3
5
7
GND  
2
4
6
8
FAN1_TACH  
FAN2_TACH  
FAN3_TACH  
NC  
GND  
GND  
KEY PIN  
J14 Fan TACH Connector  
1
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
KEY PIN  
2
FAN1_TACH  
FAN2_TACH  
FAN3_TACH  
FAN4_TACH  
FAN5_TACH  
FAN6_TACH  
FAN7_TACH  
FAN8_TACH  
FAN9_TACH  
FAN10_TACH  
NC  
3
4
5
6
7
8
9
10  
12  
14  
16  
18  
20  
22  
11  
13  
15  
17  
19  
21  
J6 Fan Connector  
1
2
3
4
5
6
FAN1_12VPWM  
FAN1_TACH  
GND  
GND  
FAN2_TACH  
FAN2_12VPWM  
46  
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J10 Fan Connector  
1
2
3
4
5
6
FAN3_12VPWM  
FAN3_TACH  
GND  
GND  
FAN4_TACH  
FAN4_12VPWM  
J11 Fan Connector  
1
2
3
4
5
6
FAN5_12VPWM  
FAN5_TACH  
GND  
GND  
FAN6_TACH  
FAN6_12VPWM  
J9 Fan Connector  
1
2
3
4
5
6
FAN7_12VPWM  
FAN7_TACH  
GND  
GND  
FAN8_TACH  
FAN8_12VPWM  
Chapter 3: Replacing Pre-Installed Components  
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J5 Fan Connector  
1
2
3
4
5
6
FAN9_12VPWM  
FAN9_TACH  
GND  
GND  
FAN10_TACH  
FAN10_12VPWM  
J15 & J16 LCM Connectors  
1
3
5
LCM_+5V  
KEY PIN  
2
4
6
LCM_SIN  
GND  
LCM_+5VSB  
LCM_SOUT  
JP1 Fan Input Select Connector  
Pin1 & Pin2 Close  
Pin2 & Pin3 Close  
Fan PWM signal from J8  
Fan PWM signal from J4, J7  
& J14 (Default)  
JP2 Fan Input Select Connector  
Pin1 & Pin2 Close  
Pin2 & Pin3 Close  
0V  
+5V (Default)  
48  
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3.6.3 System Fan Layout  
J14  
J7  
J19  
J20  
J15  
System Fan Speed Control Signal  
M1012 Adapter Board  
J7 PWM Connector  
Connect to  
Motherboard  
Æ
J15 Connector  
System Fan Monitoring Signal  
Barebone System Fan  
Connect to  
Motherboard Fan  
J14 (Fan 1, 2, 3, 5)  
Æ
J19 (Fan 2, 3, 5)  
&
J20 (Fan 1)  
J7 (Fan 4)  
Æ
J15 (Fan 4)  
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3.7  
Replacing the SATA Backplane  
1. After removing the M1012 adapter board, you can easily  
grab the two lables to lift the SATA backplane.  
2. Remove the ten screws that secure the bracket to the  
backplane.  
3. Release the backplane free from the bracket.  
4. Replace the unit to the chassis following the reverse pro-  
cedures from step 1 to 3 after done.  
50  
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3.7.1 S-ATA Backplane (M1204) Features  
U4, SATA 4 Connector  
U3, SATA 3 Connector  
U2, SATA 2 Connector  
HDD Power LED  
HDD Active LED  
U1, SATA 1 Connector  
Chapter 3: Replacing Pre-Installed Components  
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PW1 Power Connector  
PW2 Power Connector  
J4, SATA 4 Connector  
J3, SATA 3 Connector  
J2, SATA 2 Connector  
J1, SATA 1 Connector  
52  
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3.8  
Replacing the Cooling Fan  
Follow these instructions to replace the cooling fans in your  
system.  
1. Locate the fan connector on the motherboard and unplug  
the fan cable.  
2. Take the fan away from the chassis.  
3. Replace the fan into the chassis following the reverse  
procedures from 1 to 2 after done.  
Chapter 3: Replacing Pre-Installed Components  
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3.9  
Replacing the Power Supply  
1. Remove the two screws that secure the power supply to  
the chassis.  
2. Remove the screw that secure the fan assembly to the  
chassis  
54  
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Appendix I: BIOS Differences  
The BIOS of B5161 is similar to S5161 while there are some  
menu different. The following table displays the differences in  
BIOS between B5161 and S5161. For a complete review of  
S5161 BIOS, refer to the motherboard manual..  
Difference 1: Main Menu/Legacy Diskette A:  
S5161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Main  
Item Specific  
{xx:xx:xx}  
[xxxx-xx-xx]  
Help  
System Time:  
System Date:  
[1.44/1.25  
MB]  
Legacy Diskette A:  
XIDE Primary/Master  
XIDE Primary/Slave  
XSATA Port 1  
XSATA Port 2  
XSATA Port 3  
XSATA Port 4  
XMemory Cache  
XBoot Failures  
Initialled memory  
Available to OS  
Used by devices  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
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B5161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Main  
Item Specific  
Help  
{xx:xx:xx}  
[xxxx-xx-xx]  
System Time:  
System Date:  
[Disabled]  
Legacy Diskette A:  
XIDE Primary/Master  
XIDE Primary/Slave  
XSATA Port 1  
XSATA Port 2  
XSATA Port 3  
XSATA Port 4  
XMemory Cache  
XBoot Failures  
Initialled memory  
Available to OS  
Used by devices  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
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Difference 2: Advanced/Hardware Monitor  
S5161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Item Specific  
XVoltage Monitoring  
Help  
XFAN Control Selections  
J15  
J14  
J18  
J9  
J13  
J7  
CPU Temp. =  
Ambient Temp =  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
B6161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Item Specific  
XVoltage Monitoring  
Help  
XFAN Control Selections  
FAN1  
FAN2  
FAN3  
FAN4  
FAN5  
CPU Temp. =  
Ambient Temp =  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
F10: Previous Values  
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Difference 3: Advanced/Hardware Monitor/FAN Control  
Selections  
S5161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Item Specific  
Auto Fan Control  
[Disabled]  
[4 PIN]  
[4 PIN}  
[4 PIN]  
[4 PIN}  
Help  
J15 number of pins select  
J14 number of pins select  
J18 number of pins select  
J13 number of pins select  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
Esc: Exit ÅÆ: Select Menu Enter: Select  
X: Sub-Menu  
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B5161  
PhoenixBIOS Setup-Copyright 1985-2001 Phoenix Technologies Ltd.  
Advanced  
Item Specific  
Auto Fan Control  
PWM Duty Cycle  
[Disabled]  
[30%]  
Help  
FAN number of pins select  
[4 PIN}  
F1: Help ÇÈ: Select Item  
-/+: Change Values  
F9: Setup Defaults  
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Appendix II: Cable Connection Tables  
SATA Cable  
Table 1: B5161G20S4H Model  
M1204 SATA Backplane  
SATA 1  
Connect to  
Motherboard  
SATA 1 (J21)  
SATA 2 (J24)  
SATA 3 (J22)  
SATA 4 (J25)  
Æ
Æ
Æ
Æ
SATA 2  
SATA 3  
SATA 4  
FAN Cable  
Table 2: System Fan to M1012 Adapter Board  
System Fan  
Fan 1  
Connect to  
M1012  
Æ
Æ
Æ
Æ
Æ
J6 Fan Connector  
J10 Fan Connector  
J11 Fan Connector  
J9 Fan Connector  
J5 Fan Connector  
Fan 2  
Fan 3  
Fan 4  
Fan 5  
Table 3: M1012 Adapter Board to Motherboard  
M1012  
J14  
Connect to  
Motherboard Fan  
J19, J20  
Æ
Æ
J7  
J15  
59  
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Power Supply Cable  
Table 4: Power Supply to Motherboard  
Power Supply  
Connect to  
Motherboard  
P1 24-pin power cable  
P2 8-pin power cable  
Æ
Æ
PW1 24-pin connector  
PW2 8-pin connector  
Table 5: Power Supply to M1012 Adapter Board  
Power Supply  
Connect to  
M1012  
P3 4-pin power cable  
Æ
PW2 4-pin connector  
Table 6: Power Supply to M1204 Backplane  
Power Supply  
Connect to  
M1204  
P4 4-pin power cable  
P6 4-pin power cable  
Æ
Æ
PW1 4-pin connector  
PW2 4-pin connector  
The Other Cable  
Table 7: M1012 Adapter Board to Motherboard  
M1012  
J1 Front panel connector  
J3  
Connect to  
Moherboard  
JP15 (TYFP1)  
J12 (TYFP2)  
Æ
Æ
Table 8: M1003 Front Panel Control Board Related Cable  
M1003 J1 USB connector  
M1003 J2 connector  
Æ
Æ
Motherboard JP7 (USB2)  
M1010 J2 connector  
60  
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Table 9: CD-ROM Related Cable  
Motherboard PRE-IDE con-  
Æ
Æ
CD-ROM Backplane  
nector  
M1012 J19 power connector  
CD-ROM Backplane  
Table 10: Chassis Intrusion Cable  
Chassis intrusion switch  
Æ
Motherboard JP15  
Pin 16 & Pin 18  
Table 11: FDD Related Cable (Option)  
M1012 FDD1 connector  
M1012 FDD2 connector  
Æ
Æ
Motherboard J5 FDD  
Slim FDD drive  
61  
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Appendix III: Installing SMDC Cards  
The following provides you with the information on installing  
SMDC cards. You may refer to the following for installing  
M3289 or M3290 into HDD tray or chassis.  
Screws List (including screws for Rail)  
A: Flat 6#-32 x4~x16  
B: B-type 6#-32 x4  
C: M4-4L x8  
D: M4-5L x4  
E: M4-8L x8  
F: M4-15L x2  
G: 13.5mm stand-off x1  
G
F
E
D
C
B
A
62  
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Installing M3289 into HDD Tray  
1. Fold up the cable.  
2. a: Choose a HDD tray. b: Insert the cable into the rear of  
HDD tray. c: Pull the cable out.  
3. Connect the cable to M3289.  
63  
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4. Align M3289 in reverse with 4 “M1” stand-offs. Secure the  
SMDC with 4 screws as illustrated.  
5. Secure M3289 onto HDD tray as illustrated.  
6. Insert and secure the HDD tray. NOTE: For internal or  
dummy HDD tray, secure the HDD tray with 1 or 2  
screws.  
7. Arrange and connect the cable to SMDC connector on  
mainboard. Be careful not to block the air flow.  
64  
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Installing M3290/M3291 into HDD tray  
1. Secure a removable stand-off of 13.5mm to the location  
of “M2” stand-off as illustrated on SMDC bracket.  
2. Secure M3290 in reverse to 4 “M2” stand-offs on bracket.  
3. a: Choose a HDD tray. NOTE: Refer to the location of  
SMDC connector on mainboard for choosing a HDD tray.  
b: Secure SMDC to the HDD tray.  
65  
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4. a: Inset the cable into the rear of HDD tray. b: Connect  
the cable to M3290. c: Insert and secure HDD tray.  
5. Arrange and connect the cable to SMDC connector on  
mainboard. Be careful not to block the air flow.  
Installing M3290/M3291 into GT24 Chassis  
NOTE: The products produced now may not support the pro-  
cedures below. We’ll provide you with the upgraded models  
as soon as possible.  
1. Disconnect the power connectors on HDD backplane and  
M1010.  
2. Push the power cables aside.  
66  
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3. Align M3290 with 4 “M2” PC stand-offs. Secure M3290 to  
mainboard with 4 screws.  
4. Connect the cable to M3290. Arrange and connect the  
cable to SMDC connector on mainboard. Be careful not  
to block the air flow.  
5. Reconnect the power connectors on HDD backplane and  
M1010.  
67  
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Technical Support  
If a problem arises with your system, you should first turn to  
your dealer for direct support. Your system has most likely  
been configured or designed by them and they should have  
the best idea of what hardware and software your system  
contains. Hence, they should be of the most assistance for  
you. Furthermore, if you purchased your system from a  
dealer near you, take the system to them directly to have it  
serviced instead of attempting to do so yourself (which can  
have expensive consequences).  
If these options are not available for you then Tyan Computer  
Corporation can help.Besides designing innovative and qual-  
ity products for over a decade, Tyan has continuously offered  
customers service beyond their expectations. Tyan's website  
(www.tyan.com) provides easy-to-access resources such as  
in-depth Linux Online Support sections with downloadable  
Linux drivers and comprehensive compatibility reports for  
chassis, memory and much more. With all these convenient  
resources just a few keystrokes away, users can easily find  
the latest software and operating system components to keep  
their systems running as powerful and productive as possi-  
ble. Tyan also ranks high for its commitment to fast and  
friendly customer support through email. By offering plenty of  
options for users, Tyan serves multiple market segments with  
the industry's most competitive services to support them.  
"Tyan's tech support is some of the most impressive we've  
seen, with great response time and exceptional organization  
in general" - Anandtech.com  
Please feel free to contact us directly for this service at tech-  
Help Resources:  
1. See the beep codes section of this manual.  
2. See the TYAN website for FAQ’s, bulletins, driver updates,  
and other information: http://www.tyan.com  
68  
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3. Contact your dealer for help BEFORE calling TYAN.  
4. Check the TYAN user group: alt.comp.periphs.main-  
board.TYAN  
Returning Merchandise for Service  
During the warranty period, contact your distributor or system  
vendor FIRST for any product problems. This warranty only  
covers normal customer use and does not cover damages  
incurred during shipping or failure due to the alteration, mis-  
use, abuse, or improper maintenance of products.  
NOTE: A receipt or copy of your invoice marked with the date  
of purchase is required before any warranty service can be  
rendered. You may obtain service by calling the manufacturer  
for a Return Merchandise Authorization (RMA) number. The  
RMA number should be prominently displayed on the outside  
of the shipping carton and the package should be mailed pre-  
paid. TYAN will pay to have the board shipped back to you.  
B5161, Service Engineer’s Manual v1.0  
Document part No. D1755-100  
69  
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