Viking Use & Care Manual
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
Professional
Built-In Electric Cooktops
F20033E EN
(062911)
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11. DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS
Surface Cooking
Surface areas may become hot enough to cause burns. Surface
elements may be hot even though they are dark in color. During
and after use, do not touch or let flammable materials contact
heating elements until they have had time to cool.
Cooking Utensils
Each cook has his or her own preference for the particular cooking
utensils that are most appropriate for the type of cooking being done.
Only certain types of glass, glass/ceramic, ceramic, earthenware, or
other glazed utensils are suitable for glass cooktop use without breaking
due to the sudden change in temperature. This is a matter of personal
choice. As with any cookware, yours should be in good condition and
free from excessive dents on the bottom to provide maximum
performance and convenience.
12. To reduce the risk of burns, ignition of flammable materials, and
spillage due to unintentional contact with the utensil, the handle of
a utensil should be positioned so that it is turned toward the
center of the range so that it does not extend over adjacent
surface elements.
13. Keep area clean and free from combustible material, gasoline, and
other flammable liquids. Combustible items (paper, plastic, etc.)
may ignite and metallic items may become hot and cause burns.
14. Do not heat unopened food containers; build-up of pressure may
cause the container to explode and result in injury.
15. Clean the cooktop with caution. If a wet sponge or cloth is used to
wipe spills on a hot cooking area, be careful to avoid steam burns.
Some cleansers can produce noxious fumes if applied to a hot
surface.
16. Do not cook on a broken cooktop. Spillovers or cleaning solution
may penetrate a broken glass top and create a risk of electrical
shock. Contact a qualified technician immediately should your
cooktop become broken.
CAUTION
Using cast iron cookware on the glass cooktop is not recommended.
Cast iron retains heat and may result in cooktop damage.
Operating the Single Front or Rear Element
Push in and turn the corresponding control knob left to the desired
setting. The element will cycle on and off to maintain the desired heat
setting. When finished, turn all controls OFF.
Operating the Rear and Bridge Element
17. Only certain types of glass, glass/ceramic, ceramic, earthenware or
other glazed utensils are suitable for glass cooktop use without
breaking due to the sudden change in temperature.
Push in and turn the corresponding control knob right to desired setting.
The rear element and bridge element will cycle on and off to maintain
the desired heat setting. When finished, turn all controls to OFF.
-SAVE THESE INSTRUCTIONS-
Hot Surface Indicator Lights
The cooktop has hot surface indicator lights. They are located on the
front of the glass cooktop. The hot surface indicator light will glow red
when the corresponding element is turned on. The light will remain on
until the corresponding element has cooled to a safe temperature.
Before You Use Your New Cooktop
All products are wiped clean with solvents at the factory to remove any
visible signs of dirt, oil, and grease which may have remained from the
manufacturing process.
Glass Cooktop
Clean your glass top before the first time you use it. A thorough cleaning
with a glass top cleaner is recommended. It only takes a minute and puts
a clean, shiny coating on the glass top before its initial use.
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Cooking Utensil Guidelines
Surface Cooking Guide - Suggested Heat Setting
Food
Start at Setting
Complete at Setting
TYPE
RESPONSE TO TEMP.
CHANGES
RECOMMENDED
USAGE
Rice
Hi - cover, bring water
to a boil
Lo - cover, finish timing
according to directions
Aluminum
Heats and cools quickly
Frying, braising,
roasting. May leave
metal markings on
glass.
Chocolate
Candy
Lo - until melted
Lo - cook
Follow recipe
Pudding,
pie filling
Lo - cook according to
directions
Cast Iron
Heats and cools quickly
Heats and cools quickly
Not recommended.
Retains excessive heat
and may damage
cooktop.
Eggs - in shell
Fried
Hi - cover, bring to boil
Hi - until pan is hot
OFF - let set to desired doneness
Lo - 2, cook to desired doneness
Lo - finish cooking
Poached Hi - bring water to boil
Copper, Tin
lined
Gourmet cooking,
wine sauces, egg
dishes.
Sauces
Hi - melt fat
Lo - 2, finish cooking
Lo - 2, finish cooking
Soup, stews
Hi - heat up liquid
Vegetables
fresh, frozen
Hi - cover, bring salted
water to a boil
Lo - 2, finish cooking until desired
tenderness is reached
Enamel Ware Response depends on base
metal
Not recommended.
Imperfections in
enamel may scratch
cooktop.
Vegetables
Hi - preheat skillet
Lo - 2, finish cooking until desired
tenderness is reached
Glass Ceramic Heats and cools slowly
Not recommended.
Heats too slowly.
Imperfections in
enamel may scratch
cooktop.
Breads - french 4 - 5, preheat skillet
toast, pancakes
Lo - cook to desired browness
Cooked Cereals Hi - cover, bring water
grits, oatmeal to boil
Lo - 2, add cereal and cook
according to directions
Bacon, sausage Hi - preheat skillet
4 -5, cook to desired doneness
Stainless Steel Heats and cools at moderate Soups, sauces,
rate vegetables, general
cooking.
Swiss Steak
Hi - melt fat,
Lo - add liquid, cover, simmer
until tender
4 - 5, to brown meat
Chicken, fried
Hi - melt fat
Lo - cook until tender
4 5 to brown crust
Hamburgers
Pork chops
Hi - preheat skillet
4 - 5, to brown meat and cook to
desired doneness
Pastas
Hi - bring salted water to 4 - 5, maintain boil until tender
a boil; add pasta slowly
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Cooking Substitute Charts
Cleaning and Maintenance
Any piece of equipment works better and lasts longer when maintained
properly and kept clean. Cooking equipment is no exception. Your
cooktop must be kept clean and maintained properly.
In many cases, a recipe requires an ingredient which is not readily
available or calls for a unit of measure that is not easily recognized. The
following charts have been provided as useful guides in these situations.
Glass Ceramic Top
Ingredient Substitutes
Cleaning of glass ceramic tops is different from cleaning a standard
porcelain finish. To maintain and protect the surface of your new glass
ceramic top, follow these basic steps:
Recipe Calls for:
1 Tbsp. cornstarch
Use:
2 Tbsp. flour (thickening)
1 whole egg
2 egg yolks plus 1 Tbsp. water
Rub a few drops of ceramic cleaning cream to the cool soiled area using
a damp paper towel. Wipe until all soil and cream are removed.
Frequent cleaning leaves a protective coating which is essential in
preventing scratches and abrasions.
1 c. whole milk
1 c. skim milk plus 2 Tbsp. margarine
or
1/2 c. evaporated milk plus 1/2 c.
water
For heavy burned soil:
1. Apply a few drops of glass ceramic cleaning cream to the cool soiled
area.
2. Using a damp paper towel, rub cream into burned on area.
3. Carefully scrape remaining soil with a razor scraper. Hold the scraper
at a 30° angle against the ceramic surface.
4. If any soil remains, repeat the steps above. For additional protection,
after all soil has been removed, polish the entire surface with the
cleaning cream.
5. Buff with a dry paper towel. As the cleaning cream cleans, it leaves a
protective coating on the glass surface. This coating helps to prevent
buildup of mineral deposits (water spots) and will make future
cleaning easier. Dishwashing detergents remove this protective
coating and therefore make the glass ceramic top more susceptible
to staining.
1 oz. unsweet chocolate
1 Tbsp. baking powder
3 Tbsp. cocoa powder plus 1 Tbsp.
margarine
1/2 tsp. cream of tartar plus 1/4 tsp.
baking soda
1/2 c. butter
7 Tbsp. shortening or margarine
1 c. dairy sour cream
1 Tbsp. lemon juice plus 1 c.
evaporated milk
Kitchen Equivalents and Metrics
Equivalent
Measure
1 tablespoon
2 tablespoon
1 jigger
Metric*
15 ml
30 ml
3 teaspoons
1 ounce
1 1/2 ounces
4 tablespoons
5 Tbsp. plus 1 tsp.
8 tablespoons
16 tablespoons
2 cups
45 ml
60 ml
80 ml
125 ml
250 ml
30 grams
454 grams
1 kilogram
1/4 cup
1/3 cup
1/2 cup
1 cup
1 pint
1 pound
2.21 pounds
Control Knobs
Make sure all the control knobs point to the OFF position before
removing. Pull the knobs straight off. Wash in detergent and warm
water. Dry completely and replace by pushing firmly onto stem.
16 ounces
35.3 ounces
Stainless Steel
All stainless steel parts should be wiped regularly with hot, soapy water
at the end of each cooling period and with liquid stainless steel cleaner
when soapy water ill not do the job. DO NOT use steel wool, abrasive
cloths, abrasive cleaners or powders.
*Rounded for easier measuring
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Cleaning Problems on Glass Ceramic Top
Service Information
If your cooktop should fail to operate:
•Is the circuit breaker open or is fuse blown?
Problem
Brown streaks and
specks
Cause
To Prevent
Use cleaning cream
with clean damp
paper towel.
To Remove
Use light application
of cream with clean
damp towel.
Cleaning with
sponge or cloth
containing soil-
laden detergent
water.
If service is required:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
a. Model number
Clean area with
cream and damp
towel, or non-
abrasive pad.
Carefully scrape
with razor held at
30° angle.
Wipe up all
Spatters or
Blackened burned-
on spots
spillovers as soon as
it is safe and do not
put plastic items on
cooking area.
spillovers onto a hot
cooking area or
accidental melting
of a plastic film,
such as a bread
bag.
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased
3. Clearly describe the problem that your are having.
Fine scratches are
not removable but
can be minimized
by daily use of
Wipe the bottom of
cookware before
cooking. Clean top
daily with cream.
Inspect surface of
ceramic cookware
for rough spots.
Coarse particles
(salt, sugar) can get
caught on the
bottom of cookware
and become
Fine brown/gray
lines or fine
scratches or
abrasions which
have collected soil
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641, or write to:
cleaning cream.
embedded into top.
Scratches from
rough cookware.
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Dampen towel with
vinegar and water
and wipe surface.
Dry with clean
Use small amount of
cream. Rinse
thoroughly before
drying.
Use of too much
cleaning cream or
use of a soiled
towel.
Smearing or
Streaking
paper towel.
Record the following information. You will need it if service is ever
required. The serial number and model of your cooktop is located on
the identification plated mounted on the bottom of the burner box.
Remove metal
marks with cleaning
cream.
Do not slide metal
objects across glass
top.
Sliding or scraping
metal utensils across
glass top.
Metal markings or
silver/gray marks
Model Number
Date of Purchase
Dealer’s Name
Address
Serial Number
Date Installed
Mix cleaning cream
with water to form
paste. Scrub
vigorously. Also try
using vinegar and
water mixture.
Make sure the
bottom of the
Condensation from
cooking may cause
minerals found in
water and acids in
foods to drip onto
glass and cause
Hard water spots
cookware is dry
before cooking.
Use cleaning cream
daily to remove
mineral deposits.
grey deposits.
Turn element to Lo;
using several paper
towels, wipe spill up
immediately. Use
scraper if needed.
Watch sugar and
syrup carefully to
avoid boilovers.
Boilover of sugar
syrup on a hot glass
top. This can cause
pitting if not
Pitting or flaking
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
This manual should remain with the cooktop for future reference.
removed
immediately.
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PROFESSIONAL SERIES BUILT-IN ELECTRIC COOKTOP WARRANTY
THREE YEAR FULL WARRANTY
Built-in electric cooktops and all of their component parts, except as detailed below*†, are warranted to be free from
defective materials or workmanship in normal residential use for a period of three (3) years from the date of original retail
purchase or closing date for new construction, whichever period is longer. Viking Range Corporation, warrantor, agrees to
repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in
materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of
ninety (90) days from the date of original retail purchase or closing date for new construction, whichever period
is longer. Any defects must be reported to the selling dealer within ninety (90) days from date of original retail
purchase. Viking Range Corporation uses high quality processes and materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors. Therefore, this
warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to
applications where use of the product extends beyond normal residential use, but the warranty period for
products used in such applications is ninety (90) days. Examples of applications covered by this warranty are
bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the
product, its components and accessories are warranted to be free from defective material or workmanship for a
period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in
all commercial locations such as restaurants, food service locations and institutional food service locations.
FIVE YEAR LIMITED WARRANTY ON BURNERS
Any halogen element which fails due to defective materials or workmanship (excluding cosmetic failures) in normal
household use during the fourth through fifth year from the date of original retail purchase will be repaired or replaced, free
of charge for the part itself, with the owner paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty and applies to products purchased and located in the United States and Canada.
Products must be purchased in the country where service is requested. If the product or one of its component parts
contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to
remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component
part or parts. Replacement of a component part includes its free installation, except as specified under the limited warranty.
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service
agent or representative. Service will be provided during normal business hours, and labor performed at overtime or
premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration
Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking
Range Corporation can contact you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to
provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to
the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the
product by anyone other than an authorized Viking Range Corporation service agency or representative. This warranty does
not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL
BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER
ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE
TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS
WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range Corporation,
111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original
purchase or closing date for a new construction. For the name of your nearest authorized Viking Range Corporation service
agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
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