Sub Zero Refrigerator Built In Refrigeration User Manual
B U I L T - I N R E F R I G E R A T I O N  
USE & CARE INFORMATION  
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S U B - Z E RO BUILT-IN R E F R I G E R AT I O N  
THANK YOU  
DUAL R E F R I G E R AT I O N  
Thank you for purchasing your new Sub-Zero  
Built-In unit. With Sub-Zero, you can rely on a  
60-year tradition of quality and reliability. The  
Built-In line brings together the latest and  
finest features in home refrigeration to give  
you the freshest food possible.  
The Built-In line continues the Sub-Zero  
tradition of superior quality and reliability.  
Sub-Zero pioneered the development of our  
exclusive dual refrigeration system, giving  
you optimum fresh and freezer food storage  
in ideal self-contained sections. Both refriger-  
ator and freezer maintain accurate, consistent  
temperatures. Dual refrigeration keeps your  
food fresh longer than any other system  
available.  
C O N TAC T  
I N F O R M AT I O N  
Sub-Zero’s design, beauty and quality are  
reflected in the broad range of standard  
features that put Sub-Zero in a class by itself.  
The custom-design appearance of the  
Sub-Zero Built-In line gives you options no  
other line offers, whether you have chosen a  
framed, overlay, stainless steel or glass door  
style unit.  
Sub-Zero  
Customer Service:  
800-222-7820  
With dual refrigeration, the freezer maintains  
a constant temperature within one degree of  
the temperature you set within our range of  
-5˚F (-21˚C) to +5˚F (-15˚C), without unwanted  
moisture and odor from the refrigerator. Simi-  
larly, you can adjust the refrigerator tempera-  
ture within a range of 34˚F (1˚C) to 45˚F (7˚C),  
for proper humidity levels tailored for longer  
food life expectancy.  
Website:  
subzero.com  
Your Sub-Zero is protected by a warranty that  
is one of the finest in the industry. Take a  
moment to read the warranty statement on  
page 39 and refer to it should service become  
necessary.  
The dual refrigeration system also means  
there is no transfer of fresh food odors to  
frozen food or ice. The Sub-Zero system does  
not freeze the moisture out of the air in the  
fresh food section.  
This Use & Care Information book will answer  
most of your questions about the features,  
operation and maintenance of your Built-In  
unit. If you have questions that are not  
addressed here, call Sub-Zero Customer  
Service at 800-222-7820 or visit our website,  
subzero.com.  
Sub-Zero dual refrigeration is also more  
energy efficient than old-fashioned single  
refrigeration systems. When the refrigerator  
is used frequently during the day it does not  
require the freezer to circulate its very cold,  
dry air to the refrigerator. Instead, the refrig-  
erator uses moist air to keep fresh foods fresh  
and energy use minimal.  
3
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S U B - Z E RO BUILT-IN F E AT U R E S  
BUILT-IN F E AT U R E S  
Classic framed models—the look that made  
Sub-Zero famous—feature an advanced  
grille design, innovative handle design and  
elegant hinges.  
Controls are up front and easy to use.  
They give you digital readings for quick,  
easy-to-read reference. Up-front controls  
also keep you informed about the operation  
of the unit on a continuous basis.  
Overlay models blend seamlessly into your  
overall room design and complement  
surrounding cabinetry.  
AC C E S S O R I E S  
Bright lighting spreads even illumination  
throughout each section. The source of the  
illumination is concealed.  
Optional acces-  
sories are available  
through your  
Sub-Zero dealer. To  
obtain local dealer  
information, visit  
the Locator section  
of our website,  
Classic stainless steel or the premium  
finishes of platinum or carbon stainless  
steel models feature new wrapped doors,  
1" (25 mm) diameter stainless steel handles  
and stainless steel grille designed specifi-  
cally to enhance the aesthetics of today's  
professional looking kitchens.  
A door alarm will let you know with an  
audible beeping if your refrigerator or  
freezer door is left ajar.  
The high humidity crisper drawer is large  
and deep, with smooth sides for easy  
cleaning. The compartment features  
removable dividers, with the exception of  
Models 661, 642 and 685.  
subzero.com.  
Models 601RG, 611G and 650G offer a  
unique feature—a glass door. These units  
each come in the framed or overlay design,  
or classic, platinum or carbon stainless  
steel, and meet stringent energy require-  
ments.  
The cantilevered shelves make reposition-  
ing quick and easy. They’re easy to clean  
and spill proof. They are steel reinforced  
to provide durability and reliability.  
Glass door models add a contemporary  
look that is quite unique and innovative,  
with subdued interior lighting.  
In-door shelves are all adjustable for  
complete flexibility.  
The dairy compartment is adjustable,  
with easy, one-door access, compartment  
dividers and a clean design. The dairy  
shelf is magnetically sealed to maintain  
freshness.  
Shallow-depth design means access is easy  
to any area of the refrigerator.  
All Built-In combination refrigerator/freezer  
units have the exclusive Sub-Zero dual  
refrigeration system, which ensures the  
freshest food and energy efficiency at the  
same time. You have precise independent  
control of the refrigerator and freezer  
sections.  
Models 611, 611G, 650 and 650G offer a  
full-extension freezer drawer.  
The ice maker provides high-quality,  
crescent-shaped ice that won’t stick to the  
side of the glass.  
All Built-In units have a microprocessor to  
give you better control, automatic defrost-  
ing that senses, then adapts to your use  
patterns, and a service indicator light. Our  
microprocessor continuously monitors each  
section, and should a problem arise, the  
processor will turn on the SERVICE indica-  
tor light in the Control Center display panel.  
Magnetic gaskets around all doors give  
extra-tight seals.  
Our solid-core doors improve insulation  
and structural integrity.  
Solid, adjustable kickplate gives a true  
built-in look and conforms to American  
Institute of Architects standards.  
With the installation of a harness kit, these  
appliances are Star-K compliant to meet  
strict religious regulations in conjunction  
with specific instructions found on  
www.star-k.org. For details about the  
harness kit, contact your Sub-Zero dealer.  
4
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 601R  
A L L R E F R I G E R ATO R  
Lighted electronic  
control panel  
Serial and model  
number plate  
Adjustable dairy  
compartment  
WA R R A N T Y  
Adjustable spill-  
proof glass shelves  
Sub-Zero products  
are covered by a  
two, five and  
Adjustable roll-out  
utility basket  
twelve year resi-  
dential warranty  
(exclusions apply).  
See warranty  
details at the end  
of this guide.  
Egg container  
Adjustable door  
shelves  
Four-sided  
magnetic gaskets  
High humidity  
crisper drawer  
Door closers  
Hermetically sealed  
refrigeration units  
Front venting allows unit  
to be completely built in  
Removable kickplate  
M O D E L 601RG  
A L L R E F R I G E R ATO R W I T H G L A S S D O O R  
Lighted electronic  
control panel  
Serial and model  
number plate  
Triple-pane,  
UV-resistant low-  
energy glass door  
Adjustable spill-  
proof glass shelves  
Egg container  
Four-sided  
magnetic gaskets  
High humidity  
crisper drawer  
Door closers  
Hermetically sealed  
refrigeration units  
Front venting allows unit  
to be completely built in  
Removable kickplate  
5
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 601F  
A L L F R E E Z E R  
Lighted electronic  
control panel  
Serial and model  
number plate  
Adjustable wire  
shelves  
Adjustable door  
shelves  
Automatic ice  
maker  
Pull-out ice  
container  
Four-sided  
magnetic gaskets  
Roll-out storage  
baskets  
Door closers  
Hermetically sealed  
refrigeration units  
Front venting allows unit  
to be completely built in  
Removable kickplate  
6
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 611  
|
OV E R - A N D - U N D E R R E F R I G E R ATO R F R E E Z E R  
Front venting allows  
unit to be completely  
built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Adjustable dairy  
compartment  
Adjustable spill-  
proof glass shelves  
Adjustable door  
shelves  
Adjustable roll-out  
utility basket  
Egg container  
High humidity  
crisper drawer  
Automatic ice  
maker  
Four-sided  
magnetic gaskets  
Two-tier wire  
Door closers  
storage baskets  
Full-extension roll-out  
freezer drawer  
Removable kickplate  
M O D E L 611G  
OV E R - A N D - U N D E R W I T H G L A S S D O O R  
Front venting allows  
unit to be completely  
built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Triple-pane,  
UV-resistant low-  
energy glass door  
Adjustable spill-  
proof glass shelves  
Egg container  
High humidity  
crisper drawer  
Automatic ice maker  
Four-sided  
magnetic gaskets  
Two-tier wire  
Door closers  
storage baskets  
Removable kickplate  
Full-extension roll-out  
freezer drawer  
7
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 650  
|
OV E R - A N D - U N D E R R E F R I G E R ATO R F R E E Z E R  
Front venting allows  
unit to be completely  
built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Adjustable dairy  
compartment  
Adjustable spill-  
proof glass shelves  
Adjustable door  
shelves  
Adjustable roll-out  
utility basket  
Egg container  
High humidity  
crisper drawer  
Automatic ice  
maker  
Four-sided  
magnetic gaskets  
Two-tier wire  
Door closers  
storage baskets  
Full-extension roll-out  
freezer drawer  
Removable kickplate  
M O D E L 650G  
OV E R - A N D - U N D E R W I T H G L A S S D O O R  
Front venting allows  
unit to be completely  
built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Triple-pane,  
UV-resistant low-  
energy glass door  
Adjustable spill-  
proof glass shelves  
Egg container  
High humidity  
crisper drawer  
Automatic ice  
maker  
Four-sided  
magnetic gaskets  
Two-tier wire  
Door closers  
storage baskets  
Removable kickplate  
Full-extension roll-out  
freezer drawer  
8
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 661  
|
S I D E - B Y- S I D E R E F R I G E R ATO R F R E E Z E R  
Front venting allows unit  
to be completely built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Adjustable wire  
shelves  
Adjustable spill-  
proof glass shelves  
Adjustable door  
shelves  
Egg tray  
Automatic ice  
maker  
Adjustable dairy  
compartment  
Ice storage  
drawer  
Adjustable roll-  
out utility basket  
Roll-out freezer  
baskets  
Adjustable door  
shelves  
Four-sided  
magnetic gaskets  
High humidity  
crisper drawer  
Removable kickplate  
Door closers  
M O D E L 642  
|
S I D E - B Y- S I D E R E F R I G E R ATO R F R E E Z E R  
Front venting allows unit  
to be completely built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Adjustable dairy  
compartment  
Adjustable wire  
shelves  
Adjustable roll-out  
utility basket  
Automatic ice  
maker  
Adjustable spill-  
proof glass shelves  
Ice storage  
drawer  
Egg tray  
Roll-out freezer  
baskets  
Adjustable door  
shelves  
Four-sided  
magnetic gaskets  
High humidity  
crisper drawer  
Removable  
kickplate  
Door closers  
9
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 685  
|
S I D E - B Y- S I D E W I T H I C E WAT E R D I S P E N S I N G  
Front venting allows unit  
to be completely built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Automatic ice  
maker  
Adjustable dairy  
compartment  
Freezer  
Adjustable spill-  
utility rack  
proof glass shelves  
Adjustable wire  
shelves  
Bulk ice  
dispenser  
Adjustable door  
shelves  
Adjustable roll-out  
utility basket  
Roll-out freezer  
baskets  
Adjustable door  
shelves  
Four-sided  
Egg tray  
magnetic gaskets  
Removable  
kickplate  
High humidity  
crisper drawer  
Door closers  
M O D E L 632  
|
S I D E - B Y- S I D E R E F R I G E R ATO R F R E E Z E R  
Front venting allows unit  
to be completely built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Adjustable dairy  
compartment  
Adjustable  
door shelves  
Adjustable roll-out  
utility basket  
Automatic ice  
maker  
Adjustable spill-  
proof glass shelves  
Ice storage  
drawer  
Egg tray  
Roll-out freezer  
baskets  
Adjustable door  
shelves  
Four-sided  
magnetic gaskets  
High humidity  
crisper drawer  
Removable  
kickplate  
Door closers  
10  
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S U B - Z E RO BUILT-IN M O D E L S  
M O D E L 695  
|
S I D E - B Y- S I D E W I T H I C E WAT E R D I S P E N S I N G  
Front venting allows unit  
to be completely built in  
Hermetically sealed  
refrigeration units  
Serial and model  
number plate  
Lighted electronic  
control panel  
Automatic ice  
maker  
Adjustable dairy  
compartment  
Freezer  
Adjustable spill-  
utility rack  
proof glass shelves  
Adjustable wire  
shelves  
Bulk ice  
dispenser  
Adjustable door  
shelves  
Adjustable roll-out  
utility basket  
Roll-out freezer  
baskets  
Adjustable door  
shelves  
Four-sided  
Egg tray  
magnetic gaskets  
Removable  
kickplate  
High humidity  
crisper drawer  
Door closers  
11  
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S U B - Z E RO BUILT-IN U S E & C A R E  
ELECTRONIC CONTROL S Y S T E M  
The Electronic Control System of your  
T E M P E R AT U R E C O N T RO L  
Sub-Zero Built-In unit monitors and accurately  
displays temperatures within one degree of  
your preset temperature. It also monitors oper-  
ation of the unit and lets you know if there’s a  
problem. You’ll find the Control Center located  
in the refrigerator section of all models, except  
Model 601F where it is in the freezer section.  
Refer to the illustrations below.  
Your new refrigerator/freezer was thoroughly  
inspected and tested before it was shipped  
from the Sub-Zero factory. Temperatures are  
preset at 38˚F (3˚C) in the refrigerator section  
and 0˚F (-18˚C) in the freezer section.  
For combination units, there are two sets of  
WARMER and COLDER key pads on the  
Control Center, one for the refrigerator section  
and the other for the freezer section. Models  
601R, 601RG and 601F have only one set of  
WARMER and COLDER key pads.  
To adjust the temperature in either section,  
depress the WARMER or COLDER key pads  
on the Control Center.  
The temperature ranges are -5˚F (-21˚C) to +5˚F  
(-15˚C) in the freezer section, and 34˚F (1˚C) to  
45˚F (7˚C) in the refrigerator section. It is  
normal for temperatures to fluctuate slightly,  
depending on external influences such as an  
open door, the degree of humidity and room  
temperature.  
IMPORTANT NOTE: Always allow 24 hours  
for the refrigerator to reach the temperature  
you set.  
Freezer  
Control  
REFRIGERATOR  
COLDER  
Ice  
Refrigerator  
WARMER  
On/Off  
Control  
FREEZER  
COLDER  
Ice  
WARMER  
On/Off  
Freezer  
Control  
Bell  
ICE  
ON/OFF  
On/Off  
Bell  
ON/OFF  
On/Off  
UNIT  
ON/OFF  
Refrigerator  
Control  
Unit  
On/Off  
Unit  
On/Off  
Bulk Ice  
BULK ICE  
DISPENSER  
Dispenser  
Electronic Control Center  
Electronic Control Center –  
Models 685 and 695  
12  
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S U B - Z E RO BUILT-IN U S E & C A R E  
P OW E R  
S A B B AT H M O D E ( S TA R - K )  
All Built-In units feature a UNIT ON/OFF key  
pad on the Control Center. This key pad will  
turn off all electrical power to the unit. When  
the power is off, the OFF indicator light will be  
visible in the Control Center display panel. This  
UNIT ON/OFF key pad means you don’t have  
to shut off power at the circuit breaker or wall  
receptacle. The key pad can be used during  
service or extended vacations.  
All Built-In units feature the Sabbath Mode.  
This is for certain religious observances where  
the lights and ice maker function need to be  
turned off.  
To initiate Sabbath Mode, while the unit is on  
press the UNIT ON/OFF key pad so that OFF  
is visible in the Control Center display panel.  
Your unit will be off.  
Then press and hold the UNIT ON/OFF key  
pad for 10 seconds. This will turn the unit back  
on and will disable the lights and ice maker. To  
return the unit to normal operating conditions,  
press and release the UNIT ON/OFF key pad.  
A L A R M F E AT U R E  
All Built-In units have an alarm feature that will  
make an audible beeping sound if the door is  
left ajar.  
If you have questions about Star-K compliance,  
visit www.star-k.org.  
The alarm will sound after 30 seconds. It can  
be deactivated for cleaning or resupplying your  
unit by depressing the "BELL ON/OFF key  
"
V I S U A L S E RV I C E D I S P L AY  
pad. When the alarm is activated, a bell symbol  
will be visible in the Control Center display  
panel.  
The Control Center monitors refrigerator and  
freezer temperatures as well as the ice maker  
system. If there is a temperature or ice maker  
problem, you’ll be alerted by a flashing  
SERVICE indicator light. This same SERVICE  
light will also flash if the condenser needs  
cleaning. Before calling for service, please  
check and see if your condenser area needs  
cleaning. Refer to Condenser Cleaning,  
page 22.  
I C E M A K E R C O N T RO L  
All Built-In units (except Models 601R and  
601RG) feature an ICE ON/OFF key pad on  
the Control Center. This key pad switches the  
power to the ice maker system on or off. When  
the ice maker system is on, the ICE indicator  
light will be illuminated in the Control Center  
display panel. Use the ICE ON/OFF key pad  
to shut down the ice maker during extended  
vacations.  
13  
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S U B - Z E RO BUILT-IN U S E & C A R E  
REFRIGERATOR S TO R AG E  
H I G H H U M I D I T Y C R I S P E R D R AW E R  
Glass shelves should warm to room  
temperature before immersing in warm  
water.  
To remove your high humidity crisper drawer,  
pull open until the drawer stops. Now raise the  
front of the drawer and pull it out. To reinstall,  
insert the drawer into the tracks with the front  
end raised. Refer to the illustration below.  
Some units also have other storage drawers,  
which can be removed in a similar manner.  
AC C E S S O R I E S  
Optional acces-  
sories are available  
through your  
Sub-Zero dealer. To  
obtain local dealer  
information, visit  
the Locator section  
of our website,  
RO L L - O U T U T I L I T Y B A S K E T  
The utility basket rolls in and out so that you  
can get to small containers and food items  
easily. To remove the basket, pull it out, lift up  
on the front, then out. Refer to the illustration  
below.  
A D J U S TA B L E G L A S S S H E LV E S  
Be sure to read and understand the following  
instructions before removing or adjusting  
shelves. To remove or adjust shelves, first tilt  
the shelf up at the front, then lift it up and  
out of the tracks on the rear wall of the  
refrigerator. Refer to the illustration below.  
subzero.com.  
To replace the basket, insert the roller into its  
tracks with the front of the basket raised, and  
push in.  
If the door is limited to a 90-degree opening,  
you’ll need to remove the entire utility basket  
and shelf as one unit in order to clear the door  
shelves. To do this, place one hand, palm up,  
under the basket and lift it out of the support  
tracks. Pivot the end of the basket assembly  
nearest the door upward, and remove.  
If the door is limited to a 90-degree opening,  
you'll need to clear the door shelves in order  
to remove a shelf. Lift and pivot the end of the  
shelf nearest the door upward, and remove.  
To replace a shelf, insert it in the tracks at the  
rear of the refrigerator with the front of the  
shelf raised slightly. As you push the shelf in,  
lower the front of the shelf until it locks into  
position.  
The utility basket is available as an option on  
Models 601RG, 611G and 650G. Contact your  
Sub-Zero dealer for details.  
IMPORTANT NOTE: Always be careful in  
handling glass shelves to prevent breaking or  
scratching the interior.  
High humidity crisper drawer  
removal  
Adjustable glass shelf removal  
Roll-out utility basket removal  
14  
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S U B - Z E RO BUILT-IN U S E & C A R E  
FREEZER S TO R AG E  
D O O R S H E LV E S A N D DA I RY  
C O M PA RT M E N T  
F R E E Z E R B A S K E T R E M OVA L  
Models 601F, 661, 642, 685, 632 and 695:  
First, unload the freezer basket. To remove  
the basket, pull it out until it stops. Raise the  
front of the basket and pull it out. Refer to the  
illustration below.  
The door shelves and dairy compartment are  
adjustable within the guides of the door liner.  
NOTE: Glass door models do not have door  
shelves or a dairy compartment.  
If the door is limited to a 90-degree opening,  
pivot the basket away from the door and tilt it  
up sharply as soon as the rollers leave the  
tracks. If the basket sticks during removal, lift it  
up to disengage the rollers. To reinstall the  
basket, reverse the procedure.  
To remove a shelf or the dairy compartment,  
lift it up and out from the bottom. To reinstall,  
push it down into the guides. Refer to the  
illustration below.  
Models 611, 611G, 650 and 650G: First,  
unload the freezer baskets. To remove the  
upper freezer basket, lift up on the front and  
pull forward to release the basket. To remove  
the lower freezer basket, lift the basket directly  
upward and out. Refer to the illustration below.  
To reinstall the lower freezer basket, insert the  
basket into the four corner retainers. To rein-  
stall the upper freezer basket, position the  
basket onto the slide rails. Slide the basket  
towards the back. You should hear an audible  
click when the engagement is made.  
IMPORTANT NOTE: Unload the freezer  
baskets before removing.  
Freezer basket removal – Models  
601F, 661, 642, 685, 632 and 695  
Freezer basket removal –  
Models 611, 611G, 650 and 650G  
Door shelf removal  
15  
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S U B - Z E RO BUILT-IN U S E & C A R E  
FREEZER S TO R AG E  
ICE MAKER O P E R AT I O N  
I C E B U C K E T R E M OVA L  
The ice maker in your Sub-Zero freezer is fully  
automatic and has been tested at the factory.  
To start making ice, activate the ICE ON/OFF  
key pad on the Control Center.  
Models 611, 611G, 650 and 650G: To remove  
the ice bucket, pull the freezer drawer or basket  
out until it stops and lift the ice bucket out.  
For Models 601F, 611, 611G, 650, 650G, 661,  
642, 685, 632 and 695, the ice maker system  
will shut off if the ice bucket is not in place.  
Models 601F, 661, 642 and 632: To remove  
the ice bucket, pull it out until it stops, and lift  
the back of the bucket up to clear the carrier  
assembly. Next, lift the ice bucket out. If the  
door is limited to a 90-degree opening, repeat  
the procedure, but when lifting the ice bucket  
out, pivot the right side of the bucket toward  
you and out. This will allow the ice bucket to  
clear the door.  
I C E P RO D U C T I O N  
The ice maker is designed to produce enough  
ice for normal family use. The timing of ice-  
making cycles will vary depending on load  
conditions, door openings and room tempera-  
ture. On average, you can expect a cycle of ice  
(eight cubes per cycle) every two hours.  
Models 685 and 695: To remove the ice  
bucket, you must first remove the freezer utility  
rack. See Freezer Utility Rack, below. Lift up on  
the ice bucket handle and pull out, supporting  
the bottom of the ice bucket with one hand.  
Refer to the illustration below.  
The ice maker operates on water pressure of  
20 to 100 psi. In some cases, a reverse  
osmosis water filter system may not be able to  
maintain the minimum pressure.  
IMPORTANT NOTE: If ice is not used regularly  
it tends to fuse together. To avoid this, empty  
and replace the ice in the container as needed.  
F R E E Z E R U T I L I T Y R AC K  
Models 685 and 695: The freezer utility rack is  
specifically designed to accommodate and hold  
frozen juice containers. To remove the rack, lift  
up and pull out at the bottom with one hand  
while you support the top with your other  
hand.  
Ice bucket removal –  
Models 685 and 695  
16  
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S U B - Z E RO BUILT-IN U S E & C A R E  
ICE | WATER D I S P E N S I N G M O D E L S  
I C E | WAT E R D I S P E N S E R  
Use a sturdy glass to catch ice crescents.  
Fragile glasses can break. Also, to avoid  
breakage, make sure that the glass is  
sitting vertically on the water grille.  
For Models 685 and 695, the automatic ice and  
water dispenser gives you both ice and chilled  
water without having to open doors.  
Limit continuous ice and/or water  
dispenser operation to seven minutes or  
less, to avoid damaging the equipment.  
WAT E R D I S P E N S E R O P E R AT I O N  
To operate the water dispenser for Models 685  
and 695, set a glass on the water grille of the  
glasswell, and press and hold the WATER key  
pad on the glasswell until the glass is filled.  
I C E D I S P E N S E R O P E R AT I O N  
The first time you use the water dispenser,  
purge the water system and storage tank for  
three minutes. This will clear out any air in the  
system, along with foreign material in the new  
plumbing connection.  
To operate the ice dispenser for Models 685  
and 695, set a glass on the water grille of the  
glasswell, and press and hold the ICE key pad  
on the glasswell until you have the ice you  
need. For larger quantities of ice, open the  
refrigerator door and place an ice container  
under the dispenser chute, then press the  
BULK ICE key pad on the Control Center.  
Refer to the illustrations below.  
Initially, for water to dispense properly, the  
WATER key pad must be depressed and held  
until water flows from the dispenser. You may  
have to hold the key pad for 60 seconds for  
water to fill the internal reservoir tank.  
After initial ice maker start-up, discard the first  
few batches of ice—they may be discolored by  
the new system plumbing.  
IMPORTANT NOTE: The chilled water reser-  
voir tank is mounted inside the refrigerator  
section. It will take several hours to chill the  
water to the refrigerator temperature during  
the original fill or after a lot of water is used.  
Ice  
Key Pad  
Water  
Key Pad  
Lock  
Indicator  
Freezer  
Control  
REFRIGERATOR  
COLDER  
Light  
Touch Pad  
Refrigerator  
Control  
WARMER  
Key Pad  
FREEZER  
COLDER  
Ice  
On/Off  
WARMER  
Water  
Grille  
ICE  
ON/OFF  
Bell  
ON/OFF  
On/Off  
Bulk Ice  
Dispenser  
UNIT  
ON/OFF  
Glasswell  
Bezel  
Unit  
On/Off  
BULK ICE  
DISPENSER  
Glasswell – Models 685 and 695  
Bulk ice dispenser –  
Models 685 and 695  
17  
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S U B - Z E RO BUILT-IN U S E & C A R E  
ICE | WATER D I S P E N S I N G M O D E L S  
D I S P E N S E R L I G H T S  
L O C K  
For Models 685 and 695, there are three  
lighting states than can be cycled by pressing  
the LIGHT key pad on the glasswell.  
For Models 685 and 695, the lock feature is  
used to prevent unintended ice and water  
dispensing. When the dispenser is locked, all  
key pads on the glasswell are deactivated to  
allow cleaning or to prevent small children  
from using the dispenser.  
All lights OFF  
All lights ON (blue key pad and white  
glasswell)  
To activate the lock feature, hold down the  
LIGHT key pad on the glasswell until the key  
pad lights flash once and the red LOCK icon is  
illuminated (approximately five seconds). The  
lights will remain in the state they were in  
before the lock feature was activated.  
Key pad lights ON only  
During water or ice dispensing, all lights will  
illuminate until dispensing is complete, then  
lights will return to their previous state.  
To deactivate the lock feature, hold down the  
LIGHT key pad until the key pad lights flash  
once and the red LOCK icon is no longer illu-  
minated (approximately five seconds). The  
lights will remain in the state they were in  
before the lock feature was deactivated.  
D I S P E N S E R WAT E R G R I L L E  
For Models 685 and 695, a water grille at the  
base of the glasswell will catch and evaporate  
small spills. Because there is no drain in this  
area, do not pour water into the water grille.  
To clean the area, remove the water grille by  
pressing the front left corner of the grille and  
lifting it out.  
I C E D I S P E N S I N G  
Models 685 and 695 have a feature that limits  
the maximum amount of ice that is dispensed  
each time the ICE key pad on the glasswell is  
pressed.  
To dispense ice, hold down the ICE key pad for  
approximately two seconds. The dispenser will  
meter out ice for about two seconds, collect  
the ice directly above the glass, then drop the  
ice into the glass. If less ice is desired, hold the  
ICE key pad down for less than two seconds. If  
more ice is desired, hold the ICE key pad down  
until the dispensing cycle repeats.  
IMPORTANT NOTE: Be sure that dispenser  
key pads are clean and dry when pressed to  
avoid problems with the dispenser operation.  
18  
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S U B - Z E RO BUILT-IN U S E & C A R E  
VACATION T I M E  
I C E D I S P E N S E R O P E R AT I N G T I P S  
For extended vacations, shut off power to the  
unit. Empty the unit and block the doors open  
slightly. A 1" (25 mm) space will let fresh air in  
to keep the interior dry and fresh smelling.  
If there’s no ice, make sure the ice maker  
system is turned on and ICE is illuminated  
in the Control Center display panel.  
For short vacations, remove all perishable  
items. Shut off the ice maker and empty the  
ice bucket. Do not change the control settings.  
Make sure there is a supply of ice in the ice  
bucket. See Ice Bucket Removal, page 16.  
Make sure the ice bucket is all the way in  
and engaging the auger motor at the back  
of the bucket. If it is not all the way back,  
push on the ice bucket and depress the ICE  
key pad on the glasswell at the same time.  
If the unit is put into service temporarily and  
later shut off, block the doors open to allow  
fresh air to circulate inside the unit. Be sure to  
shut off power to the unit.  
If your religious observances (Sabbath Mode)  
require turning off the lights and ice maker,  
refer to Sabbath Mode, page 13.  
To ensure that the ice bucket is properly  
positioned, check to make sure that the  
freezer utility rack has been properly  
installed. See Freezer Utility Rack, page 16.  
Press the ICE key pad on the glasswell. If  
you do not hear auger motor noise, wait  
five minutes, then try again. If you do not  
hear auger noise after the second try, call  
your Sub-Zero authorized service center.  
Be sure to block doors open when unit is  
not in service. Moisture buildup during  
even the shortest amount of running  
time could attack the metal.  
If the ice dispenser is not used for a long  
period, the ice may fuse together. To avoid  
this, empty the ice bucket as needed.  
19  
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S U B - Z E RO BUILT-IN U S E & C A R E  
OPERATIONS  
D O O R A N D D R AW E R C L O S I N G  
C O N D E N S E R FA N M OTO R  
Models 611, 611G, 650 and 650G: Your  
refrigerator door has a door closing cam to  
help in closing the door. With the door opened  
to about 120 degrees, the cam will hold in the  
open position if the door is stopped. As you  
close the door, the cam will take over at about  
15 degrees to help close the door.  
All Built-In models have a fan behind the grille  
to cool the compressor area. This fan runs with  
either compressor.  
AC C E S S O R I E S  
A U TO M AT I C D E F RO S T  
Optional acces-  
sories are available  
through your  
Sub-Zero dealer. To  
obtain local dealer  
information, visit  
the Locator section  
of our website,  
Your Sub-Zero unit is equipped with an auto-  
matic defrost system. The refrigerator section  
will defrost during each off cycle of the refrig-  
erator compressor. The freezer section is  
controlled by an energy-saving Adaptive  
Defrost system, which defrosts as needed.  
Your freezer drawer has a self-closing mecha-  
nism. The incline, built into roller assemblies  
on the drawer, uses gravity to assist in closing  
the drawer.  
If your Built-In unit is positioned in a corner,  
you may want to install an optional door stop  
kit, which limits door opening to 90 degrees.  
This door stop is provided with each Model  
611, 611G, 650 and 650G and is shipped in a  
plastic bag in the grille area.  
subzero.com.  
S O U N D S  
You may hear some noises in the normal oper-  
ation of the unit. Surrounding acoustics like  
walls, floors and cabinets may affect the sound  
of your unit. For example, a gurgling or  
running water sound is probably refrigerant  
circulating through the tubing. In Models 685  
and 695, the ice dispenser valve inside the  
refrigerator door snaps closed five seconds  
after either the ICE or WATER key pad is  
released.  
D O O R C L O S I N G  
Models 601R, 601RG, 601F, 661, 642, 685,  
632 and 695: Your refrigerator and freezer  
doors have spring-loaded closure mechanisms.  
As the doors are closed, the door closure  
engages to help close and seal the doors. An  
optional 90-degree or 105-degree door stop is  
available through your Sub-Zero dealer.  
During the ice maker cycle you may hear the  
sound of ice dropping into the container or the  
solenoid valve operating while refilling the ice  
maker with water. During the freezer defrost  
you may hear crackling and/or sizzling as the  
heat from the defrost element clears the frost  
from the freezer coil and water runs into the  
water pan.  
While the compressors are in operation, you  
may hear a slight hum. During the start-up and  
shutdown of the compressor, you may feel  
vibration for a few seconds.  
Some of these noises may be enhanced when  
the unit door(s) are open.  
20  
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S U B - Z E RO BUILT-IN U S E & C A R E  
CLEANING  
S TA I N L E S S S T E E L E X T E R I O R  
I N T E R I O R C L E A N I N G  
Classic and platinum stainless steel  
finishes: To clean the exterior of the classic  
and platinum stainless steel finishes, use a  
soft, nonabrasive stainless steel cleaner like  
Signature Polish and apply with a soft 100%  
lint-free cloth.  
To clean interior surfaces and removable parts,  
wash with a mild solution of soap and luke-  
warm water with a little baking soda. Do not  
use vinegar. Rinse and dry thoroughly. Avoid  
getting water on lights, Control Center and  
display panel.  
S I G N AT U R E  
P O L I S H  
Signature Polish is available from Signature  
Limited Laboratory, P. O. Box 13436, Dayton,  
Ohio 45413-0436, or 877-376-5474 (toll free).  
Signature Polish  
is available from  
Signature Limited  
Laboratory,  
P. O. Box 13436,  
Dayton, Ohio  
45413-0436, or  
call 877-376-5474  
(toll free).  
Do not submerge or pour hot water over  
cold glass shelves.  
Carbon stainless steel finish: Carbon  
stainless steel can be cleaned with mild soap  
and water.  
The carbon stainless steel finish uses the  
interest of brushed steel to bring out the  
maximum metallic luster of its charcoal back-  
ground.  
G L A S S W E L L C L E A N I N G  
To clean the glasswell of Models 685 and 695,  
use a mild solution of soap and water with a  
little baking soda. Wipe up spills after  
removing the dispenser water grille.  
Different light types and source locations can  
result in variations in shading on different  
components and areas of large appliances.  
These variations are normal with the carbon  
finish and add to the unique character of  
colored stainless steel.  
For the stainless steel areas of the glasswell on  
Models 685 and 695, you may use the Stain-  
less Steel Exterior cleaning procedure.  
To bring out the natural luster of all three  
finishes, lightly wipe the surface with a water-  
dampened microfiber cloth followed by a dry  
polishing chamois. All work should follow the  
grain direction of the finish. Better results are  
obtained by keeping the cloth in continuous  
contact with the stainless steel.  
Under no circumstances should you use  
a metallic or highly abrasive cleaner or  
cloth, as this will remove the carbon  
finish or scratch the classic or platinum  
finishes.  
21  
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S U B - Z E RO BUILT-IN U S E & C A R E  
CLEANING  
C O N D E N S E R C L E A N I N G  
G R I L L E R E M OVA L  
In all Built-In models, the condenser is located  
behind the grille. First, remove the grille. Then  
using a soft bristle brush, vacuum to remove  
dust and lint from the condenser. NOTE: To  
avoid bending the condenser fins, be sure to  
vacuum in the direction of the fins (up and  
down). Clean the condenser area every three  
to six months.  
Framed and stainless steel louvered grilles:  
First remove the grille screws located at the  
bottom of the grille. NOTE: Grille screws are  
accessed with door(s) open. Tilt the grille  
forward at the top and release the springs  
from behind the grille, then lift it off. Refer to  
the illustration below.  
Overlay panel grille: To remove, lift up, then  
pull out at the bottom and down to release  
from its mounting bracket. Refer to the illustra-  
tion below.  
Before cleaning the unit, shut the electric-  
ity off at the control panel. When you  
clean the condenser, wear gloves to avoid  
injury from the sharp condenser fins.  
Models 601R, 601RG and 601F louvered  
grille: Remove the two black screws in the  
lowest louver in the grille. Tilt the bottom of  
the grille out and away. It will release from the  
top of the grille. Refer to the illustration below.  
Model 601RG stainless steel grille: Remove  
in a similar fashion as the overlay panel grille.  
Failure to clean the condenser could  
result in temperature loss or mechanical  
failure or damage.  
3
Grille Springs  
3
2
1
2
1
Grille  
Screws  
(inside door)  
Louvered grille removal  
Overlay panel grille removal  
Louvered grille removal –  
Models 601R, 601RG and 601F  
22  
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S U B - Z E RO BUILT-IN U S E & C A R E  
C L E A N I N G C O M B I N AT I O N U N I T S  
C L E A N I N G T H E I C E C H U T E  
For Models 611, 611G, 650, 650G, 661, 642,  
632, 685 and 695, it is possible to turn off one  
section of your combination unit for an  
For Models 685 and 695, ice crescents may  
occasionally become lodged in the ice chute.  
The ice chute is a clear plastic housing that  
directs ice from the freezer ice bucket to the  
glasswell ice dispenser in the door.  
extended period without disrupting the other.  
First, turn the unit off, then push and hold the  
WARMER key pad of the section you want to  
disable. Then, turn the unit back on by  
depressing the UNIT ON/OFF key pad. The  
disabled section will be indicated with "--" in  
the Control Center display panel. Repeat the  
process to turn the section back on. See  
Electronic Control System, page 12.  
To remove these obstructions, first remove the  
adjacent shelves, then remove the screw in the  
lower left corner of the side panel. Hold the  
bottom of the side panel and push rearward,  
then pull out. Once the panel is removed, the  
ice chute will be visible. Refer to the illustra-  
tion below.  
To remove the side cover of the ice chute,  
press the two side locking tabs, then pull up  
and out. To reinstall, make sure the bottom  
section of the ice chute is installed first. Then  
fit the outside front cover lip inside the station-  
ary portion. Finally, push the two assemblies  
together and close the self-locking tabs.  
Locking  
Tab  
Ice chute – Models 685 and 695  
23  
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S U B - Z E RO BUILT-IN U S E & C A R E  
LIGHTING I N F O R M AT I O N  
IMPORTANT NOTE: When the refrigerator or  
freezer doors are left open for a long time, the  
lights may go off. This protects the internal  
parts from overheating. To reset the light  
system, close the door for 15 to 30 minutes.  
F R E E Z E R L I G H T I N G  
Freezer basket lighting is located below the ice  
maker and mounted on the back wall of the  
freezer. To remove the light shield, gently  
compress the shield to release the top, then  
the bottom. The bulb is now accessible. To  
reinstall the shield, put the bottom in place  
first, then compress and insert the top. Refer to  
the illustration below.  
Your Sub-Zero Built-In unit contains standard  
40 watt appliance bulbs (part #3030030) in  
refrigerator and freezer sections.  
Models 611, 611G, 650 and 650G: Freezer  
lighting is in the top of the freezer, mounted to  
the front of the evaporator cover. The bulbs  
are accessible by opening the freezer drawer  
and unscrewing the bulb from the top front of  
the freezer.  
OV E R H E A D L I G H T I N G  
You’ll need to remove the light shield in the  
top of the refrigerator or freezer to replace the  
bulbs. Place your hands under the light shield  
and release the two clips on the back of the  
light shield, then lift up and slide back slowly  
until the key slots on the side of the light  
shield drop past the mounting studs in the side  
walls. Then remove the shield. The bulbs are  
now accessible. Refer to the illustration below.  
Models 685 and 695: Freezer lighting is acces-  
sible above the ice bucket once the freezer  
utility rack has been removed. See Ice Bucket  
Removal, page 16.  
Models 601RG, 611G and 650G: Like all  
Sub-Zero units, lights in glass door models will  
fully illuminate when the door is open. With  
the 601RG, 611G and 650G, however, you have  
the option of having subdued lighting even  
with the door closed. You can easily turn this  
feature off by depressing the LIGHT ON/OFF  
key pad on the Control Center.  
Shut off power at the control panel  
before changing light bulbs. Wear protec-  
tive gloves when handling bulbs.  
Light  
Shield  
Locking Clip  
Light Shield  
Light shield removal  
Freezer basket lighting  
24  
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K E E P I N G FOOD AT ITS BEST  
K E E P I N G FOOD FRESH  
Your Sub-Zero unit features our unique dual  
compressor refrigeration system to keep  
food fresher longer. However, the quality and  
safety of your food also depends on how you  
handle it.  
H A N D L I N G R E C O M M E N DAT I O N S  
Follow the recommended storage times and  
temperatures in this guide. Your Sub-Zero  
unit helps to slow the ripening process by  
tailoring temperatures to each section as  
needed.  
The information in this section gives you the  
most up-to-date handling and storage  
recommendations to help you keep food at its  
best. If you have specific questions that are not  
addressed here, contact your University or  
County Extension Service or your local utility  
company.  
Use specially designed compartments for  
dairy foods, deli foods and fresh produce.  
These compartments maintain temperature  
and humidity levels that keep specific food  
groups fresh.  
Rotate food in refrigeration units, using a  
first-in, first-out system.  
Most food inevitably deteriorates over time.  
From the very beginning until it is consumed,  
food undergoes changes. Microorganisms get  
into food, multiply and cause spoiling.  
When food does spoil, it’s usually obvious.  
It becomes moldy, has an off-odor, looks  
rotten or discolored. But there are times  
when spoiling may not be so apparent. If  
you think a food has been stored too long,  
discard it. Don’t taste it to check if it’s okay.  
Enzymes that occur naturally in food continue  
the ripening process even after the food is  
harvested. Improper temperatures cause food  
to deteriorate faster. Changes in humidity  
cause wilting and shriveling that can lead to  
spoiling.  
While the bacteria that cause food spoilage  
will not cause food borne illness or food  
poisoning, taste tests are not a good idea.  
Sub-Zero’s exclusive dual refrigeration system  
is specifically designed to combat these  
changes and keep your food fresh longer. The  
individual refrigerator and freezer systems  
have been designed to maintain accurate,  
consistent temperatures and proper humidity  
levels for longer food life expectancy. Dual  
refrigeration eliminates transfer of fresh food  
odors to frozen food or ice and does not freeze  
the moisture out of the air in the fresh food  
section.  
In addition, good handling practices can  
minimize the rate of changes in food.  
25  
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K E E P I N G FOOD AT ITS BEST  
K E E P I N G FOOD SAFE TO EAT  
Most food borne illness is caused by bacteria  
such a staphylococcus, salmonella, E-coli and  
clostridium botulinum, the bacteria that causes  
botulism. These bacteria grow rapidly at  
temperatures between 40˚F (4˚C) and 140˚F  
W H E N YO U S TO R E F O O D  
Monitor temperatures of the refrigerator  
and freezer sections on the electronic  
control panel of your Sub-Zero unit.  
Keep the refrigerator temperature at 40˚F  
(4˚C) or below and freezer temperature at  
0˚F (-18˚C).  
(60˚C), a range that’s called the Danger Zone  
.
Never leave food in the danger zone for more  
than two hours. When the bacteria have multi-  
plied to the millions in warm temperatures,  
they cause illness. Some bacteria cause flu-like  
symptoms, while others cause serious illness  
or even death. Young children, the elderly and  
people who are already ill are more likely to  
become sick from food poisoning.  
Follow the recommended refrigerator and  
freezer storage times and temperatures in  
this guide.  
Store raw meat, poultry and seafood  
separate from other foods. Keep juices from  
these packages from dripping on other  
food.  
To reduce your risk of food borne illness, use  
the following techniques to keep your food  
safe to eat:  
Never taste food that looks or smells  
strange to test its freshness. Discard it.  
For refrigerator storage, leave raw meat,  
poultry and seafood in its original wrapper  
unless it is torn. Repeated handling can  
introduce bacteria to these foods.  
W H E N YO U ’ R E S H O P P I N G  
Place packages of raw meat, seafood or  
poultry in plastic bags to keep them from  
dripping on other foods.  
Wrap food stored in the refrigerator unit in  
foil or plastic wrap, or place it in plastic  
bags or airtight containers to keep it from  
drying out. Date all packages.  
Shop for meat, seafood and poultry last.  
Don’t leave these foods in a hot car when  
you’ve finished shopping. Take along a  
cooler in hot weather or when you have to  
travel long distances.  
For freezer storage, use freezer wrap,  
freezer-quality plastic bags or aluminum foil  
over the commercial wrap if foods will be  
stored in the freezer for more than a couple  
of months. This minimizes dehydration and  
quality loss. Single layers of aluminum foil  
may tear and cause freezer burn.  
Check use by and sell by dates on foods to  
make sure they’re fresh. Use extra care  
when buying deli food. Buy only the  
amount you will use in 1–2 days. Discard  
hot or cold deli food that has been at room  
temperature for more than two hours.  
26  
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K E E P I N G FOOD AT ITS BEST  
W H E N YO U P R E PA R E F O O D  
W H E N YO U C O O K F O O D  
Clean everything that comes in contact with  
food.  
Cook meat to an internal temperature of  
165˚F (74˚C) or above, poultry to 180˚F  
(82˚C) or above. For cuts more than 2" (51  
mm) thick, use a meat thermometer to  
check the temperature. For thinner cuts,  
clear juices (not pink) are a sign of  
doneness.  
Wash your hands for 20 seconds before and  
after handling food.  
Sanitize counters, equipment and utensils  
after handling raw meat, seafood or poultry.  
Rinse with a dilute chlorine bleach solution,  
one teaspoon to a quart of water.  
If you are cooking frozen meat or poultry  
that has not been defrosted, increase the  
cooking time to 11/2 times the time required  
for thawed items.  
Use clean kitchen towels, sponges and  
cloths. Replace sponges every few weeks.  
Use disposable plastic gloves if you have  
an infected cut or burn on your hands.  
Roast meats or poultry in oven tempera-  
tures of 325˚F (163˚C) or above.  
Thaw food in the refrigerator or microwave  
oven, not on the counter. When you thaw  
food in a microwave oven, cook it immedi-  
ately.  
Cook eggs until the yolk and white are firm,  
not runny.  
Don’t use recipes in which eggs remain raw  
or partially cooked.  
Marinate food only in the refrigerator.  
If your microwave has a temperature probe,  
use it. Check temperatures of meat and  
poultry in at least three spots. Rotate foods  
during microwaving.  
Rinse poultry and seafood in cold water  
before cooking.  
Avoid cross-contamination in preparing  
food. Keep raw meat, poultry and seafood  
and their juices away from other food. For  
example, don’t use the same surface and  
utensils for preparing raw meat, poultry  
and seafood that you use for preparing  
salad ingredients.  
Don’t taste raw or partially cooked meat,  
poultry, eggs or fish.  
W H E N YO U H AV E L E F TOV E R S  
Refrigerate or freeze cooked leftovers in  
small, covered containers within 2 hours  
after cooking. Make sure there is adequate  
air space around the containers so that food  
can cool down quickly.  
Thoroughly clean your plastic and wooden  
cutting boards. Wash with hot water and  
soap and rinse with a diluted chlorine  
bleach solution of one teaspoon to a quart  
of water.  
Remove the stuffing from meat or poultry  
and store it separately.  
Date packages of leftovers and use within a  
safe period of time.  
Cover and reheat leftovers thoroughly  
before serving.  
Bring sauces, soups and gravy to a boil.  
Heat other foods to 165˚F (74˚C).  
If you think food may be spoiled, discard it.  
When in doubt, throw it out.  
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K E E P I N G FOOD AT ITS BEST  
FRESH FOOD S TO R AG E  
FROZEN FOOD S TO R AG E  
Shelf life of fresh foods varies depending on  
how fresh it is when you buy it. To keep your  
food fresher longer, follow the recommended  
storage tips.  
Freezer Storage: Wrap foods in material  
designed for frozen food storage. The wrap  
must seal out air and moisture. Do not  
refreeze thawed meats.  
Vegetables: Wash vegetables in cool water  
and drain. Store in airtight containers or plastic  
wrap. Vegetables stay fresh longer in high  
humidity storage.  
Ice Cream: The firmness of the ice cream will  
depend on its cream content. Higher quality  
ice creams usually have a higher cream  
content, requiring colder freezer temperatures  
to maintain their firmness. Soft ice cream is  
not always an indication of a temperature  
problem.  
Fruits: Wash and dry fresh fruits. Store more  
aromatic fruits in plastic bags. Most fruits stay  
fresh longer in low humidity storage.  
Make sure your refrigerator and freezer doors  
close freely and completely. Overloading will  
affect temperatures inside the unit. Do not fill  
your freezer with large quantities of unfrozen  
foods expecting them to fast freeze. Give the  
freezer ample time to circulate cold air around  
unfrozen items before adding additional items.  
Prepackaged Meats: Store in original packag-  
ing. After opening, rewrap tightly in plastic  
wrap or aluminum foil.  
Fresh Meats, Fish and Poultry: Remove store  
wrappings, then rewrap in plastic wrap, foil or  
waxed paper and refrigerate immediately.  
Eggs: Store eggs unwashed in their carton or  
a portable egg tray. Use within 2 weeks.  
S U G G E S T E D FOOD STORAGE  
Milk, Cream and Cottage Cheese: Keep  
carton closed. Store on refrigerator shelf and  
use within 5 days.  
The food storage charts on the following pages  
give you specific information to help you keep  
food safe and keep it at its best quality. The  
recommended storage temperatures will help  
you determine optimal storage conditions for  
your food. As a general rule, food that is  
handled properly and kept at temperatures  
below 40˚F (4˚C) will be safe to eat.  
Cheese: Store in original packaging until ready  
to use. After opening, rewrap tightly in plastic  
wrap or aluminum foil.  
Leftovers: Let cool and cover tightly with  
plastic wrap or foil. Airtight plastic containers  
work well to prevent drying out and odor  
transfer.  
Storing food at temperatures below 40˚F (4˚C)  
keeps it out of the Danger Zone. The storage  
times for refrigeration will help keep food from  
spoiling or becoming dangerous to eat. The  
time limits for frozen foods are to maintain  
flavor and texture. Food kept frozen longer  
than the recommended time will still be safe to  
eat, but its quality may diminish.  
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FOOD STORAGE R E C O M M E N DAT I O N S  
FISH, MEATS A N D POULTRY  
Recommended  
Temperature  
Storage Life Storage Life  
(refrigerator)  
(freezer)*  
Comments  
FRESH FISH & SEAFOOD  
cod, flounder, haddock  
sole bluefish, perch  
mackerel, salmon  
shrimp, oysters  
32˚F (0˚C)  
32˚F (0˚C)  
32˚F (0˚C)  
32˚F (0˚C)  
2 days  
2 days  
4 days  
1 day  
6 months  
2–3 months  
5–9 months  
6 months  
Freeze in original wrap up to 2 weeks. Use  
freezer wrap, freezer-quality plastic bags  
or aluminum foil over the commercial wrap  
if foods will be frozen for more than a  
couple of months.  
FRESH MEAT  
beef steaks, roasts  
lamb chops, roasts  
pork and veal chops, roasts  
variety meats (tongue, liver, etc.)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
3–5 days  
3–5 days  
3–5 days  
1–2 days  
6–12 months  
6–9 months  
4–6 months  
3–4 months  
Freeze in original wrap up to 2 weeks. Use  
freezer wrap, freezer-quality plastic bags  
or aluminum foil over the commercial wrap  
if foods will be frozen for more than a  
couple of months.  
HAMBURGER, GROUND & STEW MEATS  
hamburger, stew meats,  
ground turkey, veal, pork, lamb  
and mixtures  
32–35˚F (0–2˚C)  
1–2 days  
3–4 months  
Freeze in original wrap up to 2 weeks. Use  
freezer wrap, freezer-quality plastic bags  
or aluminum foil over the commercial wrap  
if foods will be frozen for more than a  
couple of months.  
HOTDOGS & LUNCH MEATS  
hotdogs (opened package)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
1 week  
2 weeks  
3–5 days  
2 weeks  
1–2 months  
1–2 months  
1–2 months  
1–2 months  
Freeze in freezer wrap. Check ”sell by”  
dates. Do not use more than 1 week  
after this date.  
hotdogs (unopened package)  
lunch meats (opened package)  
lunch meats (unopened package)  
BACON & SAUSAGE  
bacon  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
7 days  
1–2 days  
7 days  
1 month  
1–2 months  
1–2 months  
1–2 months  
Keep wrapped, and store at recommended  
refrigerator temperatures.  
raw sausage (pork, beef, turkey)  
smoked breakfast links or patties  
hard sausage (pepperoni, jerky sticks) 32–35˚F (0–2˚C)  
2–3 weeks  
HAM & CORNED BEEF  
corned beef  
ham, whole  
ham, half  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
5–7 days  
7 days  
3–5 days  
3–4 days  
1 month  
1–2 months  
1–2 months  
1–2 months  
For freezer storage, drain juices.  
ham, slices  
FRESH POULTRY  
chicken or turkey, whole  
chicken or turkey, pieces  
duck or goose  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
1–2 days  
1–2 days  
1–2 days  
12 months  
9 months  
6 months  
Freeze in original wrap up to 2 weeks. Use  
freezer wrap, freezer-quality plastic bags  
or aluminum foil over the commercial wrap  
if foods will be frozen for more than a  
couple of months.  
*Recommended freezer storage temperature is 0˚F (-18˚C).  
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FOOD STORAGE R E C O M M E N DAT I O N S  
F R E S H VEGETABLES  
Recommended  
Temperature  
Storage Life  
(refrigerator)  
Comments  
FRESH VEGETABLES  
Wash vegetables in cool water and drain. Store in airtight  
container or plastic wrap.  
anise  
artichokes  
asparagus  
34–36˚F (1–2˚C)  
34˚F (1˚C)  
34–36˚F (1–2˚C)  
2–3 weeks  
1–2 weeks  
2–3 weeks  
10–14 days  
7–9 days  
3–5 months  
2–4 weeks  
3 weeks  
beans, green/snap/lima* 40–45˚F (4–7˚C)  
bean sprouts  
beets  
belgian endive  
bok choy  
34˚F (1˚C)  
34˚F (1˚C)  
36–38˚F (2–3˚C)  
34˚F (1˚C)  
broccoli  
brussels sprouts  
cabbage  
carrots  
cauliflower  
celeriac  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
1–2 weeks  
3–5 weeks  
3–6 months  
1–5 months  
3–4 weeks  
6–8 months  
2–4 weeks  
10–14 days  
Most vegetables should be stored in higher humidity.  
Discard any fresh vegetables that are moldy or have other signs  
of spoilage and wipe out the refrigerator compartment.  
For fresh-cut produce, follow storage directions on package.  
celery  
chinese broccoli  
chinese cabbage  
corn, sweet  
cucumbers*  
daikon  
eggplant*  
endive/escarole  
garlic  
34˚F (1˚C)  
34˚F (1˚C)  
45–50˚F (7–10˚C)  
34˚F (1˚C)  
45–50˚F (7–10˚C)  
34˚F (1˚C)  
2–3 months  
4–6 days  
Refer to the list of ethylene sensitive and ethylene producing  
vegetables and fruits.  
1–2 weeks  
4 months  
1–2 weeks  
2–3 weeks  
3–6 months  
6 months  
34˚F (1˚C)  
55˚F (13˚C)  
ginger root*  
horseradish  
jerusalem artichokes  
jicama*  
kale  
kohlrabi  
34˚F (1˚C)  
34˚F (1˚C)  
55–65˚F (13–18˚C)  
34˚F (1˚C)  
10–12 months  
1–2 weeks  
4–5 months  
1–2 months  
10–14 days  
2–3 months  
2–3 weeks  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
leeks  
lettuce  
mushrooms  
34˚F (1˚C)  
2–3 weeks  
okra*  
45–50˚F (7–10˚C)  
34˚F (1˚C)  
1–2 weeks  
1–6 months  
7–10 days  
1–2 months  
4–5 months  
7–10 days  
onions, bulb  
onions, green  
parsley  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
parsnips  
peas, pods and shelled  
peppers, bell*  
peppers, chile  
45–50˚F (7–10˚C) 12–18 days  
45–50˚F (7–10˚C) 2–3 weeks  
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature.  
NOTE: See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0˚F (-18˚C).  
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FOOD STORAGE R E C O M M E N DAT I O N S  
F R E S H VEGETABLES  
Recommended  
Temperature  
Storage Life  
(refrigerator)  
Comments  
FRESH VEGETABLES  
Wash vegetables in cool water and drain. Store in airtight  
container or plastic wrap.  
potatoes  
pumpkins*  
radicchio  
radishes  
romaine  
rutabagas  
salsify  
45–50˚F (4–10˚C)  
38–55˚F (3–13˚C)  
34˚F (1˚C)  
2–4 months  
3–4 months  
2–3 weeks  
3–4 weeks  
2–3 weeks  
4–6 months  
2–4 months  
6 months  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
shallots  
34˚F (1˚C)  
snow peas  
spinach  
34˚F (1˚C)  
34˚F (1˚C)  
1–2 weeks  
1–2 weeks  
1–2 weeks  
3–5 months  
4–7 months  
2 months  
Most vegetables should be stored in higher humidity.  
squash, summer*  
squash, winter  
sweet potatoes*  
tamarillos  
tomatoes (ripe)  
turnips  
40–50˚F (4–10˚C)  
50–55˚F (10–13˚C)  
55–60˚F (13–16˚C)  
37–40˚F (3–4˚C)  
34–40˚F (1–4˚C)  
34˚F (1˚C)  
Discard any fresh vegetables that are moldy or have other signs  
of spoilage and wipe out the refrigerator compartment.  
For fresh-cut produce, follow storage directions on package.  
3–4 weeks  
4–5 months  
water chestnuts  
watercress  
34–36˚F (1–2˚C)  
34˚F (1˚C)  
1–2 months  
2–3 weeks  
Refer to the list of ethylene sensitive and ethylene producing  
vegetables and fruits.  
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature.  
NOTE: See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0˚F (-18˚C).  
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FOOD STORAGE R E C O M M E N DAT I O N S  
F R E S H FRUITS  
Recommended  
Temperature  
Storage Life  
(refrigerator)  
Comments  
FRESH FRUITS  
Wash and dry most fruits, and store in the crisper compartment.  
(Do not wash berries and cherries until you are ready to use  
them, however.)  
apples  
apricots  
34–40˚F (1–4˚C)  
34˚F (1˚C)  
3–6 months  
1–2 weeks  
5–6 months  
2–4 weeks  
2–3 days  
3–8 weeks  
10–18 days  
10–14 days  
asian pears  
avocados*  
blackberries  
blood oranges  
blueberries  
cantaloupe*  
34˚F (1˚C)  
40˚F (4˚C)  
34˚F (1˚C)  
40–44˚F (4–7˚C)  
34˚F (1˚C)  
36–40˚F (2–4˚C)  
cassavas  
34˚F (1˚C)  
34˚F (1˚C)  
40˚F (4˚C)  
1–2 months  
2–4 weeks  
2–4 weeks  
2–4 months  
7–10 days  
4–6 weeks  
8–12 days  
2–3 weeks  
cherries, sweet  
clementines  
cranberries*  
figs, fresh  
grapefruit*  
grapes  
Most fruits should be stored in lower humidity.  
Fully ripe fruits should be stored in the refrigerator at recom-  
mended temperatures to slow down the ripening process.  
36–40˚F (2–4˚C)  
34˚F (1˚C)  
50–60˚F (10–16˚C)  
34˚F (1˚C)  
Unripe fruits should be left to ripen at room temperature, in a  
container that allows for air circulation.  
guavas*  
40–50˚F (4–10˚C)  
honeydew  
kiwifruit  
kumquats  
lemons*  
limes*  
lychees  
mangoes*  
nectarines  
45–50˚F (7–10˚C)  
34˚F (1˚C)  
3–4 weeks  
4–6 weeks  
2–4 weeks  
1–5 months  
3–5 weeks  
3–5 weeks  
2–3 weeks  
2–4 weeks  
To hasten the ripening process, you can place unripe fruit in a  
paper bag that has holes poked in it. Close the bag and set it on  
a counter. The fruit will produce ethylene, a gas that initiates  
the ripening process. Check the bag each day.  
40˚F (4˚C)  
50–55˚F (10–13˚C)  
48–50˚F (9–10˚C)  
35˚F (2˚C)  
Discard any fresh fruits that are moldy or have other signs of  
spoilage and wipe out the refrigerator compartment.  
50˚F (10˚C)  
34˚F (1˚C)  
oranges*  
papayas*  
peaches  
pears  
persimmons  
pineapple*  
plums and prunes  
pomegranates*  
34–48˚F (1–9˚C)  
45–55˚F (7–13˚C)  
34˚F (1˚C)  
3–8 weeks  
1–3 weeks  
2–4 weeks  
2–3 weeks  
3–4 months  
2–5 weeks  
2–4 weeks  
2–3 months  
Refer to the list of ethylene sensitive and ethylene producing  
vegetables and fruits.  
34˚F (1˚C)  
34˚F (1˚C)  
45˚F (7˚C)  
34˚F (1˚C)  
40˚F (4˚C)  
quinces  
raspberries  
rhubarb  
strawberries  
tangerines  
watermelon*  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
34˚F (1˚C)  
40˚F (4˚C)  
2–3 months  
2–3 days  
2–3 weeks  
5–10 days  
2–4 weeks  
2–3 weeks  
45–55˚F (7–13˚C)  
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the fruit is returned to a warmer temperature.  
NOTE: See food preservation guide for complete instructions on freezing fruits. Recommended freezer storage temperature is 0˚F (-18˚C).  
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FOOD STORAGE R E C O M M E N DAT I O N S  
DELI FOODS, DAIRY PRODUCTS A N D OT H E R FOODS  
Recommended  
Temperature  
Storage Life Storage Life  
(refrigerator)  
(freezer)*  
Comments  
DELI FOODS  
thinly sliced lunch meats  
egg, chicken, tuna and ham salads  
macaroni salads  
pre-stuffed chops, chicken breasts  
store-prepared convenience meals  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
1–2 days  
3–5 days  
3–5 days  
1 day  
NR  
NR  
NR  
NR  
NR  
Check ”use by” or ”sell by” dates.  
These foods do not freeze well. If you need  
to freeze, do so immediately, not after they  
have been held in the refrigerator.  
1–2 days  
DAIRY FOODS  
butter  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
3 months  
1–2 weeks  
2 weeks  
3–6 months 6–8 months  
3–4 weeks  
1 year  
1 year  
4 weeks  
Check ”sell by” dates.  
cottage or ricotta cheese  
cream cheese  
natural cheese (cheddar, brick, etc.)  
process cheese  
grated Parmesan or Romano  
yogurt  
whole, lowfat or skim milk  
Store cheese in original packaging until  
ready to use. After opening, rewrap tightly  
in plastic wrap or aluminum foil.  
6–8 months  
1 month  
1–2 weeks  
Thaw frozen cheese in the refrigerator to  
reduce crumbling.  
EGGS  
fresh, in shell  
hard cooked  
32˚F (0˚C)  
32–35˚F (0–2˚C)  
3 weeks  
1 week  
NR  
NR  
Keep fresh eggs refrigerated.  
liquid pasteurized or egg substitutes  
opened  
unopened  
Do not eat hard cooked eggs that have  
been at room temperature for more than  
2 hours.  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
3 days  
10 days  
NR  
1 year  
COOKED MEAT & POULTRY LEFTOVERS  
cooked meat and meat dishes  
gravy and meat broth  
fried or plain chicken, pieces  
cooked poultry dishes  
pieces covered with broth, gravy  
chicken nuggets, patties  
32–35˚F (0–2˚C)  
3–4 days  
1–2 days  
3–4 days  
3–4 days  
1–2 days  
1–2 days  
2–3 months  
2–3 months  
4 months  
4–6 months  
6 months  
Refrigerate or freeze leftovers in covered  
shallow containers within 2 hours after  
cooking. Reheat leftovers to 165˚F (74˚C).  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
1–3 months  
SOUPS & STEWS  
vegetable  
meat added  
32–35˚F (0–2˚C)  
32–35˚F (0–2˚C)  
3–4 days  
3–4 days  
2–3 months  
2–3 months  
Reheat to at least 165˚F (74˚C) before  
serving.  
*Recommended freezer storage temperature is 0˚F (-18˚C). (NR) stands for not recommended for freezing.  
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FOOD STORAGE R E C O M M E N DAT I O N S  
ETHYLENE  
Some fruits and vegetables will produce  
ethylene, a gas that initiates the ripening  
process. Ethylene can cause premature  
ripening in some foods, while in others, it can  
actually cause damage.  
ETHYLENE PRODUCING FOODS  
apples  
mangosteen  
apricots  
nectarines  
papayas  
passion fruit  
peaches  
pears  
persimmons  
plantains  
plums  
avocados  
ripening bananas  
cantaloupe  
cherimoyas  
figs  
guavas  
honeydew  
kiwifruit  
To reduce unnecessary spoilage of your  
produce, do not store ethylene producing fruits  
and vegetables with those that are sensitive to  
it. Refer to the following lists.  
prunes  
mamey sapote  
mangoes  
quince  
tomatoes  
ETHYLENE SENSITIVE FOODS  
unripe bananas  
green beans  
belgian endive  
broccoli  
leafy greens  
lettuce  
okra  
parsley  
brussels sprouts  
cabbage  
carrots  
cauliflower  
chard  
cucumbers  
eggplant  
peas  
peppers  
spinach  
squash  
sweet potatoes  
watercress  
watermelon  
unripe kiwifruit  
NOTE: Do not store ethylene producing foods with  
ethylene sensitive foods.  
34  
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TROUBLESHOOTING G U I D E  
TROUBLES H O OT I N G  
If your refrigerator or freezer is not operating  
properly, use the following troubleshooting  
guide before calling your Sub-Zero authorized  
service center. This guide will save you time  
and trouble and may help you avoid the  
expense of a service call.  
Refrigerator/Freezer is not running  
Is there electrical power to the unit?  
Is the home circuit breaker or fuse off?  
Is the refrigerator/freezer control on?  
Is the condenser area clean?  
Has a door or drawer been left open for an  
extended period? Be sure that food is not  
obstructing proper door or drawer closing.  
SERVICE is illuminated in the Control  
Center display panel  
The microprocessor has sensed a problem  
with the operating system. There may be  
instructions in the Control Center display  
panel to solve the problem. If not, call the  
Sub-Zero Customer Service Department at  
800-222-7820.  
If the unit is still not running, it may be in  
defrost mode.  
Wait 30 minutes and try to restart again.  
Refrigerator/Freezer is warmer than usual  
Is the control set properly?  
SERVICE is flashing in the Control Center  
display panel  
Is the condenser area clean?  
This may indicate that the condenser needs  
cleaning. Follow the Condenser Cleaning  
procedure outlined on page 22.  
Has a door or drawer been left open for an  
extended period? Be sure that food is not  
obstructing proper door or drawer closing.  
This happens when one or more of the  
sections runs too long. A temperature  
sensor may be faulty. If this occurs, turn the  
unit off with the UNIT ON/OFF key pad  
and then restart by depressing the key pad  
again. If SERVICE is still flashing, call the  
Sub-Zero Customer Service Department at  
800-222-7820.  
Has a large amount of food been added  
recently?  
Refrigerator/Freezer runs for long periods  
of time  
Is the condenser area clean?  
Has a door or drawer been left open for an  
extended period? Be sure that food is not  
obstructing proper door or drawer closing.  
SERVICE and ICE are both flashing in the  
Control Center display panel  
Has a large amount of food been added  
recently?  
This occurs when the solenoid valve for  
the ice maker is activated too long. Check  
for excess water near the ice maker. If you  
see excess water, turn off the water at the  
shut-off valve and call for service. If there is  
no excess water, turn the unit off and back  
on to reset and see if this corrects the  
problem. If the problem continues, call the  
Sub-Zero Customer Service Department at  
800-222-7820.  
On hot days and in warm room tempera-  
tures, the motor runs longer.  
There may be normal operation noises  
related to refrigerant circulation, fan opera-  
tion, ice maker operation, defrost cycle or  
compressor operation.  
35  
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TROUBLESHOOTING G U I D E  
TROUBLES H O OT I N G  
Refrigerator/Freezer is frosted up  
There is no ice  
Has a door or drawer been left open for an  
extended period? Be sure that food is not  
obstructing proper door or drawer closing.  
Is the ice bucket in position?  
Is the ice maker turned on?  
Is SERVICE ICE flashing in the Control  
Center display panel? See Visual Service  
Display, page 13.  
Are door(s) and/or drawer closing and  
sealing properly? Contact your dealer if  
door(s) are not adjusted properly. NOTE:  
When opening the freezer drawer, you may  
notice a side-to-side motion in the drawer.  
This motion is normal, with the tolerance  
built into the drawer slides. When the  
drawer is closed it will automatically adjust  
and close with correct alignment.  
Is the water supply connected?  
There is an odor inside the unit  
Clean the unit thoroughly.  
Cover all food tightly.  
Clean the unit drain pipe.  
Clean the drain pan.  
You hear unusual noises  
These noises may be normal operating  
sounds related to refrigerant circulation, fan  
operation, ice maker operation, defrost  
cycle or compressor operation. Noises may  
be more noticeable when door(s) are open.  
Light bulb needs to be replaced  
See Lighting Information, page 24.  
You hear occasional buzzing  
Shut off power to the unit at the circuit  
breaker before replacing light bulbs. Wear  
protective gloves when handling bulbs.  
Is the water supply connected to ice maker  
and turned on?  
Condensation forms inside the unit  
You need product information  
This is normal during periods of higher  
humidity (summer) and with frequent door  
openings.  
Call the Sub-Zero Customer Service Depart-  
ment at 800-222-7820 or visit our website,  
subzero.com, for planning, installation and  
product information.  
Are door(s) and/or drawer closing and  
sealing properly?  
You need service  
Condensation forms outside the unit  
Check the model and serial number of  
your unit on the plate located at the top of  
the side frame, inside the unit, close to the  
hinge. Call your Sub-Zero authorized  
service center, contact your dealer or the  
Sub-Zero Customer Service Department,  
P. O. Box 44130, Madison, WI 53744-4130,  
800-222-7820. You may also check the  
service center locator on our website,  
subzero.com.  
During periods of high humidity, some  
condensation may appear on outside  
surfaces. The condensation will disappear  
when the humidity drops. Be sure that  
door(s) and/or drawer are closing and  
sealing properly. If condensation persists,  
contact your Sub-Zero authorized service  
center.  
Outside of the freezer section heats up  
Clean the condenser area.  
36  
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TROUBLESHOOTING G U I D E  
F R E Q U E N T LY A S K E D QUESTIONS  
I C E P RO D U C T I O N  
T E M P E R AT U R E  
IMPORTANT NOTE: Make sure that the power  
is on for your ice maker. ICE will be visible in  
the Control Center display panel.  
IMPORTANT NOTE: Unless the unit is being  
serviced, make sure the power for your unit is  
on. If the unit is not on, OFF will be visible in  
the Control Center display panel.  
IMPORTANT NOTE: Dispose of the first bucket  
of ice produced by your new unit to ensure  
that pipe residue or other particles associated  
with new water lines are not consumed.  
Q: How do I adjust the temperatures?  
A: To adjust temperatures, refer to Tempera-  
ture Control, page 12.  
Q: My ice maker isn’t producing very much ice.  
A: On average, you can expect a cycle of ice  
Q: What are the suggested temperature  
(eight cubes per cycle) every two hours.  
settings?  
A: The recommended settings are 38˚F (3˚C)  
for the refrigerator section and 0˚F  
(-18˚C) for the freezer section.  
Q: My ice is freezing together and clumping.  
A: If ice is not used regularly it tends to fuse  
together. You may need to discard the ice  
and allow ice to be replenished.  
Q: Condensation is forming on the inside and  
outside of my unit.  
Q: My ice tastes funny and is discolored.  
A: In climates with higher humidity, condensa-  
tion will form and is considered normal.  
Leaving the door open for a long period of  
time may also contribute to condensation  
forming on the inside your unit.  
A: Sub-Zero Built-In units do not have an  
integrated water filtration system. Contact a  
local plumber to discuss water filtration  
options.  
Q: My unit isn’t cooling properly.  
N O I S E  
A: Clean the condenser area as outlined on  
Q: Why do I hear my unit running constantly?  
page 22.  
A: It is normal to hear the operation of fans  
and motors. Sounds will be accentuated  
based on the placement of the unit and  
overall room design.  
D O O R O P E R AT I O N  
Q: Why is my door hard to open?  
A: Your unit was designed for an airtight seal.  
A vacuum seal can form after the door is  
closed. Wait several seconds for pressure to  
equalize before reopening the door.  
Q: The door on my unit is opening too fast and  
hitting the wall or surrounding cabinets.  
A: The unit may not be leveled properly or a  
door stop may be required. Contact your  
Sub-Zero dealer for details on the door  
stop kit.  
37  
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SERVICE I N F O R M AT I O N  
SERVICE I N F O R M AT I O N  
This Use & Care Information book gives you  
the tools necessary to preserve food at  
optimum quality in your Built-In unit. Keep  
doors and drawers closed as much as possible  
whenever the unit is operating.  
P RO D U C T R E G I S T R AT I O N  
Register your new Sub-Zero today so that we  
may ensure your satisfaction. You may register  
by one of the following options:  
C O N TAC T  
I N F O R M AT I O N  
1) Mail in the completed Sub-Zero Product  
If you do need service, be sure to have the  
model and serial number when you call. You’ll  
find these numbers on the model and serial  
number plate located at the top of the side  
frame, inside the unit, close to the hinge. For  
warranty purposes, you will also need the date  
of installation and the name of your Sub-Zero  
dealer. Record this information below for  
future reference.  
Registration Card.  
2) Register online at subzero.com  
.
Sub-Zero  
Customer Service:  
800-222-7820  
3) Register by phone by calling the Sub-Zero  
Customer Service Department at  
800-222-7820  
.
Website:  
subzero.com  
The model and serial numbers of your unit  
are printed on the enclosed Sub-Zero Product  
Registration Card. If you provide us with your  
e-mail address, we will send you exciting new  
product updates and recipes as they become  
available, along with information on special  
events.  
Model Number  
Serial Number  
Installation Date  
Sub-Zero Authorized Service Center and Phone  
Sub-Zero Dealer and Phone  
B E F O R E C A L L I N G F O R S E RV I C E  
Before calling a Sub-Zero authorized service  
center, refer to the Troubleshooting Guide on  
pages 35–37. Check the household fuse or  
circuit breaker to see if it has been blown or  
tripped and that the electrical connection to  
the appliance has not been disconnected.  
A power outage may also have caused a  
disruption in service.  
The information and images in this guide are the  
copyright property of Sub-Zero Freezer Company,  
Inc. Neither this book nor any information or  
images contained herein may be copied or used  
in whole or in part without the express written  
permission of Sub-Zero Freezer Company, Inc.  
©Sub-Zero Freezer Company, Inc. all rights  
reserved.  
38  
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S U B - Z E R O F R E E Z E R C O M PA N Y P R O D U C T S  
L I M I T E D W A R R A N T Y  
RESIDENTIAL USE ONLY  
FULL FIVE YEAR SEALED SYSTEM WARRANTY  
LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM  
FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*  
FULL FIVE YEAR SEALED SYSTEM WARRANTY  
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor  
to repair or replace any components that prove to be defective in materials or workmanship in the  
sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all  
connecting tubing.  
FULL TWO YEAR WARRANTY*  
For two years from the date of original installation, your Sub-Zero warranty covers all parts and  
labor to repair or replace any part of the product, that proves to be defective in materials or work-  
manship.  
LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY  
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty  
covers all parts that prove to be defective in materials or workmanship in the sealed system (parts  
only). The sealed system consists of the compressor, condenser, evaporator, drier and all connecting  
tubing.  
TERMS APPLICABLE TO EACH WARRANTY  
All service provided by Sub-Zero under the above warranty must be performed by an authorized  
Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the  
home during the normal business hours. This warranty applies only to products installed for normal  
residential use. Details regarding a non-residential warranty are available upon request.  
The warranty applies only to products installed in any one of the fifty states of the United States, the  
District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor  
to correct any defect caused by negligence, accident or improper use, maintenance, installation,  
service or repair, including but not limited to improper removal and reinstallation (whether in the unit  
or at a remote location) of the condensing unit.  
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT  
SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY  
ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-  
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES  
OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and  
you may also have other legal rights, which vary from state to state.  
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you,  
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service Depart-  
ment, P.O. Box 44130, Madison Wisconsin, 53744-4130; check the Locator section of our website,  
subzero.com, or call 800-222-7820.  
*Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior  
surfaces are covered by a limited 60 day parts and labor warranty for cosmetic defects.  
*Replacement water filter cartridges are not covered by the product warranty.  
39  
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S U B - Z E RO F R E E Z E R C O M PA N Y, I N C. P. O. B OX 4 4 1 3 0 M A D I S O N , W I 5 3 7 4 4 - 4 1 3 0 8 0 0 - 2 2 2 - 7 8 2 0 S U B Z E RO. C O M  
3 7 5 8 6 8 0  
9 / 2 0 0 5  
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