StorCase Technology Computer Drive DX115 User Manual

StorCase® Technology  
Data Express®  
DX115 for Backup  
Removable SATA 3Gbps  
Drive Enclosure  
User's Guide  
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ii  
LIMITEDWARRANTY  
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free  
from defects in material and workmanship, subject to the conditions and limitations set forth  
below. StorCase will, at its option, either repair or replace any part of its product that proves  
defective by reason of improper workmanship or materials. Repair parts or replacement  
products will be provided by StorCase on an exchange basis, and will be either new or  
reconditioned to be functionally equivalent to new.  
This warranty does not cover any product damage that results from accident, abuse, misuse,  
natural or personal disaster, external power surge or failure, or any unauthorized disassem-  
bly, repair or modification. StorCase will not be responsible for any software, firmware or other  
customer data stored within, or interfacing with a StorCase product.  
Duration of Warranty  
Twelve-Year Warranty: The following StorCase products are covered by this warranty for  
a period of twelve (12) years from the original date of purchase from StorCase or its authorized  
®
resellers: all Data Express Profile (model types "DX") removable device enclosures.  
Seven-Year Warranty: The following StorCase products are covered by this warranty for a  
period of seven (7) years from the original date of purchase from StorCase or its authorized  
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data  
®
®
®
Silo , Data Stacker and InfoStation external expansion chassis, except for those compo-  
nents integrated into or purchased separately for use with these products which are identified  
and covered by the three-year or hard drive warranties described below. All StorCase interface  
cables and other accessories specifically intended for use with the StorCase products identified  
above are also covered by this (7) year warranty.  
Three-Year Warranty: The following components integrated into or purchased separately for  
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject  
to warranty for a period of three (3) years from the original date of purchase from StorCase or  
its authorized resellers: all RAID controllers, power supplies, fans and blowers.  
Two-Year Warranty: The following StorCase products are covered by this warranty for a  
period of two (2) years from the original date of purchase from StorCase or its authorized  
®
resellers: all Rhino JR fixed external expansion chassis (model types “FJR”) and all RhinoJR  
removable device enclosures (model types “RJR”).  
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”  
are covered by this warranty for a period of one (1) year from the original date of purchase from  
StorCase or its authorized resellers. Reconditioned products may only be exchanged for  
reconditioned products.  
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its  
authorized resellers, whether purchased separately or integrated into StorCase products, are  
subject to the warranty terms and conditions provided by the drive manufacturer.  
Third Party Software Warranty: All third party software purchased from StorCase for use  
with and/or as part of StorCase products is subject to the warranty terms and conditions  
provided by the software manufacturer.  
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Warranty Claim Requirements  
To obtain warranty service, the defective product must be returned to your local authorized  
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory  
service center.  
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)  
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA  
number must be prominently displayed on the outside of the return package. Shipments must  
be freight-prepaid and insured, and must include the product serial number, a detailed  
description of the problem experienced, and proof of the original retail purchase date. Products  
must be properly packaged to prevent damage in transit. Damage resulting from improper  
packaging will not be covered by this warranty. The StorCase factory service center is located  
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.  
Free Technical Support  
StorCase provides free technical support. If you experience any difficulty during the  
installation or subsequent use of a StorCase product, please contact StorCase’s Technical  
Support Department prior to servicing your system. This warranty covers only repair or  
replacement of defective StorCase products, as described above. StorCase is not liable for,  
and does not cover under warranty, any costs associated with servicing and/or installation  
of StorCase products.  
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)  
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in  
the U.K. at +44 (0) 1932 738900.  
Disclaimers  
The foregoing is the complete warranty for the products identified above and  
supersedes all other warranties and representations, whether oral or written.  
StorCase expressly disclaims all warranties for the identified products, which are  
not stated herein, including, to the extent permitted by applicable law, any implied  
warranty of merchantability or fitness for a particular purpose. In no event will  
StorCase be liable to the purchaser, or to any user of a StorCase product, for any  
damages, expenses, lost revenues, lost savings, lost profits, or any other  
incidental or consequential damages arising from the purchase, use or inability  
to use a StorCase product, even if StorCase has been advised of the possibility  
of such damages.  
Copyright © 2006 StorCase Technology. All rights reserved. All registered  
trademarks are the property of StorCase Technology. All other logos and trademarks  
are properties of their respective companies.  
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Declaration of Conformity  
Company Name:  
StorCase Technology, Inc.  
Corporate Office Address:  
Manufacturing Address:  
17600 Newhope Street  
Fountain Valley, CA 92708  
17600 Newhope Street  
Fountain Valley, CA 92708  
Product Name:  
Model Number:  
Data Express SATA DX115  
S22J106, S22J107, S22J108, S22J109, S22J110,  
S22J111, S22J112, S22J113, S22J114  
Conforms to the following standards:  
ITEEmission  
- EN 55022: 1998+A1+A2  
EN 55024: 1998+A1+A2 ITE Immunity  
EMC Directives:  
(89/336/EEC)  
- IEC 61000-4-2  
- IEC 61000-4-3  
- IEC 61000-4-4  
- IEC 61000-4-6  
- IEC 61000-4-8  
Safety Standards:  
CSA (NRTL/C)  
CAN/CSA-C22.2 No. 950-95  
UL 1950  
TUV  
EN 60950: 2000  
EMI Standards:  
EMC Standards:  
FCC Part 15, Class B  
AS/NZS 3548 Information Technology Equipment  
Supplier's Code Number N10664  
Year of Manufacture:  
2005  
Signature:___________________  
Full name: Dieter Paul  
Position: President  
StorCase Technology, Inc.  
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v
Table of Contents  
INTRODUCTION ........................................................................................................................ 1  
Packaging Information ................................................................................................... 1  
Serial Numbers............................................................................................................... 1  
Package Contents ......................................................................................................... 2  
General Description ....................................................................................................... 3  
Front Panel ........................................................................................................... 4  
Receiving Frame Rear Panel............................................................................... 6  
INSTALLATION ........................................................................................................................ 7  
Preparation ..................................................................................................................... 7  
Installing the Drive into the Drive Carrier ...................................................................... 7  
Installing the Receiving Frame .................................................................................... 10  
Drive Activity LED.............................................................................................. 11  
Drive Hot Swap............................................................................................................ 12  
Data Backup and Restoration ..................................................................................... 13  
Replacing the Cooling Fan........................................................................................... 14  
APPENDICES  
...................................................................................................................... 15  
Appendix A - Specifications/Dimensions ................................................................... 16  
Appendix B - Optional Accessories ........................................................................... 17  
Carrying Case .................................................................................................... 17  
Reader's Comments............................................................................................................... 19  
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vi  
List of Figures  
Figure 1:  
Figure 2:  
Figure 3:  
Figure 4:  
Figure 5:  
Figure 6:  
Figure 7:  
Figure 8:  
Package Contents .............................................................................................. 2  
SATA 3Gbps DX115 Receiving Frame and Carrier ......................................... 3  
Front Panel .......................................................................................................... 4  
Receiving Frame Motherboard (Rear View)..................................................... 6  
Drive Installation Assembly................................................................................ 8  
Drive Cover Installation ...................................................................................... 9  
Receiving Frame Mounting Holes .................................................................... 10  
Removing the Cooling Fan ............................................................................... 14  
Figure A-1: SATA 3Gbps DX115 Physical Dimensions ..................................................... 17  
Figure B-1: Carrying Case ................................................................................................... 18  
NOTICE:  
This User's Guide is subject to periodic updates without notice. While reason-  
able efforts have been made to ensure the accuracy of this document, Stor-  
Case Technology, Inc. assumes no liability resulting from errors or omissions  
in this publication, or from the use of the information contained herein.  
your StorCase representative for the latest revision of this document.  
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Introduction  
1
INTRODUCTION  
Packaging Information  
The StorCase Technology Data Express® system is shipped in a container designed to provide  
protection and prevent damage during shipment. The Data Express unit was carefully  
inspected before and during the packing procedure at the factory. Bent or broken connectors,  
or evidence of other damage to the Data Express should be reported to the shipper immediately.  
Refer to Figure 1 for the package contents.  
If the wrong Data Express model has been received, please call your reseller or StorCase at  
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot ac-  
cept returns which do not display an RMA number on the outside of the package. Return the  
unit with all the original packing materials.  
Before removing any component from its packaging, discharge any static electricity by  
touching a properly grounded metal object.  
Serial Numbers  
Both the SATA 3Gbps DX115 receiving frame and carrier are labeled with serial numbers.  
These numbers must be reported to the StorCase Customer Service Representative in order  
to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number  
labels and record the numbers in the spaces provided below.  
Receiving Frame:  
Device Carrier:  
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2
Introduction  
Package Contents  
NOTE:  
Package contents may vary, depending on model.  
The DX115 for Backup package contents include the following items. If any item is missing  
or damaged, contact your StorCase dealer for a replacement.  
Receiving  
Frame  
Drive  
Carrier  
Accessory  
Bag  
1.  
2.  
3.  
4.  
5.  
Drive Carrier  
ReceivingFrame  
M3 Phillips Flat Hd. Screws  
Split USB Cable  
7. AlignmentTool  
8. InsertSheets(notshown)  
9. EMC®Retrospect®Backup  
SoftwareCD(notshown)  
DriveLockKeys  
6. Self-Tapping Screws  
Figure 1: Package Contents  
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Introduction  
3
General Description  
NOTES:  
For SATA 3Gbps operation, a SATA 3Gbps controller and SATA 3Gbps hard  
drive are required.  
Grey power switch indicates SATA 3Gbps DX115 receiving frame. Blue power  
switch indicates SAS DX115 receiving frame.  
SATA 3Gbps DX115 receiving frame supports SATA drives only (SAS drives  
are not supported).  
SAS DX115 receiving frame supports SATA and SAS drives.  
The StorCase Technology Data Express® SATA 3Gbps DX115 for Backup is a removable  
drive carrier and receiving frame, designed to provide durable and reliable mounting for one  
(1) low-profile (up to 1" high) 3.5" SATA 3Gbps drive within a 5.25" half-height peripheral slot  
(Figure 2). It is downward-compatible with earlier SATA technology.  
The SATA 3Gbps DX115 allows a drive to be removed and transported to another SATA 3Gbps  
DX115-equipped computer or expansion chassis, and also provides the ability to secure  
sensitive data by removing and storing the drive safely for future use.  
The DX115 for Backup includes a EMC® Retrospect® (Express or Disk-to-Disk) Backup  
software CD, which allows for easy data backup and restoration.  
Figure 2: SATA 3Gbps DX115 Receiving Frame and Carrier  
This User's Guide describes the steps required to install the SATA 3Gbps DX115 removable  
enclosure inside a computer peripheral bay or external expansion chassis. This guide  
supplements documentation provided with the host computer system, operating system, and  
the drive to be installed within the carrier.  
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Introduction  
Front Panel  
(Figure 3)  
Push Here to  
Eject Carrier  
Drive Ready/  
Error LED  
Carrier  
Handle  
Drive Activity  
LED  
Fan Error LED  
Disable Switch  
Key  
Lock  
Power  
Switch  
Figure 3: Front Panel  
Key Lock - This lock prevents unauthorized removal or installation of the carrier.  
Carrier Handle - This handle allows the ejection and installation of the drive carrier.  
To eject the carrier, simply push on carrier handle. Once handle pivots outward, pull han-  
dle to remove carrier.  
To install the carrier, simply insert the drive carrier into the receiving frame. Push handle  
in to fully seat carrier into the receiving frame.  
Power Switch - This switch allows the drive carrier to be powered OFF/ON at anytime.  
NOTE:  
Grey power switch indicates SATA 3Gbps DX115 receiving frame. Blue  
power switch indicates SAS DX115 receiving frame.  
If the drive is already installed in the receiving frame before a system power up, you do  
not have to press and hold the switch to power on the drive. During system power up,  
the drive will automatically spin-up and the Drive Ready LED will flash. Drive is ready to  
be accessed when Drive Ready LED is ON.  
CAUTION:  
It is the responsibility of the user to ensure that the host does not access  
the drive while attempting to remove the drive. Failure to do so may result  
in loss of data and/or damage to the drive itself!  
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Introduction  
5
Power Switch (cont'd)  
OFF -  
Press and hold down switch until the Drive Ready LED starts to flash. Drive  
is ready to be removed when the Drive Ready LED is OFF.  
ON * - Press and hold down switch until the Drive Ready LED starts to flash. Drive  
is ready to be accessed when the Drive Ready LED is ON.  
* Only necessary if:  
1. Drive is inserted into the receiving frame after a system power-up.  
2. Drive was removed and inserted while system is powered on.  
Drive Ready/Error LED - This bi-color LED indicates the status of the drive , fan, or DC  
power, depending on the color.  
Drive Ready (Blue):  
Flashing blue LED indicates that drive is inserted and powering up.  
Steady blue LED glow indicates drive is powered on and ready for access.  
Error (Red):  
Flashing red and blue LED indicates a fan failure.  
Steady red LED glow indicates DC power failure.  
Flashing red LED indicates a SAS drive inserted into the receiving frame (SAS  
drives are not supported).  
Drive Activity LED - This amber LED indicates when the host computer is accessing the  
data on the drive. LED will flash during communication with the host computer.  
Some SATA PC systems/host controllers provide support for the Drive Activity LED  
feature (refer to the SATA PC system/host controller manufacturer's documentation for  
further information).  
Drive Activity LED can be enabled via host connection (cable not included) to Pin 1 located  
on Receiving Frame Motherboard (Figure 2). Refer to the SATA PC system/host control-  
ler manufacturer's documentation for further information.  
Fan Error LED Disable Switch - This switch allows the user to disable the Fan Error  
LED (by inserting a paper clip or similar object to activate switch).  
StorCase recommends replacing a faulty fan immediately. Contact StorCase for spare  
fan ordering information.  
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Introduction  
Receiving Frame Rear Panel  
(Figure 4)  
GND  
2
1
4
3
6
5
SATA Power  
Connector  
I/O  
Connector  
Cooling  
Fan  
Drive Activity  
LED Pin  
Reserved  
Pins  
Figure 4: Receiving Frame Motherboard  
(Rear View)  
• I/O Connector - The input/output connector provides a standard interface for all SATA  
signals.  
• SATA Power Connector - 15-Pin SATA power connector to accept DC power.  
NOTE:  
If your system does not accommodate the SATA power connector, simply  
use the SATA-to-DC Power adapter cable (included in the accessory  
bag) to connect to your system's DC power.  
• Drive Activity LED Pins - Pin 1 is used for host connection (cable not included) to the  
Drive Activity LED (Figure 1). Some SATA PC systems/host controllers provide support  
for the Drive Activity LED feature (refer to the SATA PC system/host controller manu-  
facturer's documentation for further information).  
• Factory Reserved Pins - These pins are reserved for factory use only - Do not install  
jumper under any circumstances!  
• Cooling Fan - Field-replaceable fan provides ample cooling (4.6 CFM) for drive.  
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Installation  
7
INSTALLATION  
NOTE:  
For SATA 3Gbps operation, a SATA 3Gbps controller and SATA 3Gbps hard  
drive are required.  
Grey power switch indicates SATA 3Gbps DX115 receiving frame. Blue  
power switch indicates SAS DX115 receiving frame.  
SATA 3Gbps DX115 receiving frame supports SATA drives only (SAS drives  
are not supported).  
SAS DX115 receiving frame supports SATA and SAS drives.  
Preparation  
NOTE:  
A #1 and #2 Phillips screwdriver will be required during this procedure.  
While performing the steps in this section, work on a soft surface to prevent excessive shock  
to the drive being installed. Also refer to the manufacturer's documentation provided with the  
drive.  
1. Remove the drive (not included) from its protective packaging.  
2. Remove the drive cover from the DX115 drive carrier (Figure 6) and save the  
screws.  
Installing the Drive into the Drive Carrier  
1. Carefully insert the drive (not included) into the carrier. Slide the drive towards the  
Drive Carrier Board, so that the I/O connector on the drive mates with the connector  
on the Drive Carrier Board (Figure 5). Turn the drive/carrier assembly over.  
2. Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure 5).  
Some drives may require minor adjustment before securing into carrier with screws.  
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Installation  
Bottom-mount Drive  
with Four (4) #6-32  
Phillips Flat Hd.  
Drive Carrier  
Board  
Screws (Provided)  
Figure 5: Drive Installation Assembly  
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Installation  
9
3. Install the provided drive cover (Figure 6).  
Insert this end  
into carrier first  
1
Lower cover until  
flush with carrier  
2
Secure with Phillips  
Flat Hd. screws  
(1 per Side)  
3
Figure 6: Drive Cover Installation  
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Installation  
Installing the Receiving Frame  
NOTE:  
Use a #2 Phillips screwdriver for this procedure.  
The drive should be installed into the carrier before installing the receiving frame into the  
mounting bay of a computer or expansion chassis.  
1. Turn OFF power to the computer.  
2. Open the computer system according to the manufacturer’s instructions. If neces-  
sary, temporarily remove any expansion boards that may make installation difficult.  
3. With the drive carrier locked in place inside the receiving frame, install the DX115  
into the 5.25” drive opening in the computer or expansion chassis. Use the appro-  
priate guides to position the Data Express, and fasten it into place with the four  
(4) M3 Phillips screws provided. Figure 7 illustrates the location of the mounting  
holes. Mounting holes are provided on each side and the bottom of the receiving  
frame to accommodate a variety of mounting configurations. Use the mounting holes  
which best suit the computer or expansion chassis configuration. Note that bottom  
mounting holes require self-tapping screws (not provided).  
4. Adjust the front of the receiving frame so the carrier slides freely in and out on the  
receiving frame guides. The position of adjoining peripheral units may require ad-  
justment.  
Mounting  
Holes  
(Bottom)  
Mounting  
Holes  
(Left)  
Mounting  
Holes  
(Right)  
Figure 7: Receiving Frame Mounting Holes  
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Installation  
11  
5. ConnecttheI/Ocablefromthehostadaptertothereceivingframe. ThePin1 indicator  
on the cable must be properly aligned.  
6. Connect the SATA power cable from the the computer or expansion chassis to the  
SATA power connector on the DX115 receiving frame. Refer to Figure 4 for the  
receiving frame power connector location.  
NOTES:  
If your system does not accommodate the SATA power connector,  
simply use the SATA-to-DC Power adapter cable (included in the  
accessory bag) to connect to your system's DC power.  
7. Replace any expansion boards that may have been removed earlier. Replace the  
system cover according to the manufacturer’s instructions.  
8. Reconnect any system or peripheral cables removed earlier.  
9. Turn ON power to the computer. If the installation has been successful, and all the  
cables have been properly attached, the system should boot normally. Although the  
computer may not recognize the DX115 yet, the front panel display on the receiving  
frame should illuminate.  
10. The new drive may need to be formatted or initialized prior to use with the operating  
system and applications software. Refer to the drive and/or computer manufacturer's  
documentation for formatting information.  
Drive Activity LED  
NOTE:  
Some SATA PC systems/host controllers provide support for the Drive Activity  
LED feature (refer to the SATA PC system/host controller manufacturer's doc-  
umentation for further information).  
The Drive Activity LED can be enabled via host connection (cable not included) to Pin 1 located  
on the Receiving Frame Motherboard (Figure 4).  
Refer to the SATA PC system/host controller manufacturer's documentation for further infor-  
mation.  
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Installation  
Drive Hot Swap  
NOTES:  
To download hot swap software, please visit the StorCase web site at:  
DriveSwap32 supports Microsoft® Windows® 2000/2000 Server/2003 Server/  
XP Home/XP Professional.  
DriveSwap32 will not run on Windows 95/98/ME/NT, or Windows 64-bit ver-  
sion.  
For easy drive hot swap, please refer to the DriveSwap32 insert sheet (provided) for further  
information.  
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Installation  
13  
Data Backup and Restoration  
NOTES:  
The DX115 for Backup includes a EMC® Retrospect® (Express or Disk-to-Disk)  
Backup software CD.  
Disk-to-Disk version supports the following OS: Microsoft® Windows® XP,  
2000 Professional, 2000 Advanced Server, 2003 Server, NT 4.0 Workstation,  
NT 4.0 Server, 95/98/ME, Mac® OS 7.1 or later, and Mac OS X 10.1 or later.  
For easy data backup and restoration, please refer to the EMC® User's Guide (provided) on  
the EMC® Retrospect® Backup software CD.  
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Installation  
Replacing the Cooling Fan  
NOTE:  
StorCase recommends replacing a faulty fan immediately. Contact StorCase  
for spare fan ordering information.  
In the event of a fan failure, the DX115 cooling fan is easily field-replaceable by the user.  
1. Remove the two (2) screws securing the cooling fan to the receiving frame (Figure  
8).  
2. Once the screws are removed, disconnect the fan cable from the receiving frame.  
3. Once the cable is disconnected, remove the fan.  
4. To install the new fan, simply reverse Steps 1-3 above.  
Remove  
Screws  
Figure 8: Removing the Cooling Fan  
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15  
APPENDICES  
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16  
Appendix A - Specifications/Dimensions  
Appendix A - Specifications/Dimensions  
Specifications and dimensions below are for reference only.  
Environmental  
Specifications  
Operating  
Non-Operating  
0° C to 50° C  
-40° C to 70° C  
5% to 95%  
Ambient Temperature  
Relative Humidity (1)  
5% to 95%  
-1000 to 40,000 ft  
-305m to 12195m  
-1000 to 10,000 ft  
-305m to 3048m  
Altitude  
Shock (2)  
10g  
60g  
(1) Non-condensing with maximum gradient of 10% per hour.  
(2) Half-sine wave shock pulses at 2ms.  
Receiving Frame  
Receiving Frame  
Carrier  
Physical Specifications  
(Including Front Bezel)  
(Excluding Front Bezel)  
1.07” (27.2mm)  
1.60” (40.6mm)  
1.62” (41.1mm)  
5.81” (147.6mm)  
8.08” (205.2mm)  
Height  
Width  
Depth  
Weight  
4.34” (110.2mm)  
7.54” (191.5mm)  
5.75” (146.1mm)  
7.88” (200.2mm)  
0.9lb (0.41kg)  
1.9lb (0.86kg) (1)  
(1) With carrier removed.  
Electrical Specifications  
Chassis Reliability/Maintainability  
MTBF (at 30° C)  
600,000 Hours  
5 minutes  
+5V  
+12V  
9mA  
Input  
MTTR  
20mA  
Preventive  
Maintenance  
None  
Cooling  
Insertion Rating  
(Total for 1 Fan)  
50,000  
4.6 CFM  
StorCase Technology, Inc.  
DX115 for Backup User's Guide - Rev. A01  
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Appendix A - Specifications/Dimensions  
17  
Receiving Frame  
with Carrier  
Installed  
7.88  
(200.2mm)  
1.60  
(40.6mm)  
1.62  
(41.1mm)  
5.81  
(147.6mm)  
8.08  
(205.2mm)  
5.75  
(146.1mm)  
Carrier  
Only  
1.07  
(27.2mm)  
4.43  
(112.5mm)  
7.54  
(191.5mm)  
4.43  
(112.5mm)  
Figure A-1: SATA 3Gbps DX115 Physical Dimensions  
(Dimensions are for reference only)  
DX115 for Backup User's Guide - Rev. A01  
StorCase Technology, Inc.  
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18  
Appendix B - Optional Accessories  
Appendix B - Optional Accessories  
Carrying Case  
Figure B-1: Carrying Case  
Theoptionalmoldedplasticcarryingcase(P/NS22E100)isdesignedtotransportone(1)DX115  
carrier from one site to another in a safe, impact and moisture-resistant environment. Its  
compact dimensions, 10” long x 11” wide x 4.5” high, make it easy to carry and to store. The  
foam lining is contoured to fit a single Data Express carrier. Contact your StorCase dealer for  
further details and ordering information.  
StorCase Technology, Inc.  
DX115 for Backup User's Guide - Rev. A01  
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Reader's Comments  
19  
Reader's Comments  
Please take a few moments when your computer system is up and running to send us your  
ideas and suggestions for improving our products and documentation. Did the installation go  
smoothly for you? Are there any changes you would like us to make, either with the hardware  
itself, or with the installation instructions? Everyone at StorCase Technology is working  
toward the goal of providing you with the highest quality, most cost effective, products  
available on the market, and we need your comments to guide our efforts. We look forward  
to hearing from you soon!  
Date:  
Your Name:  
Address:  
Telephone: (  
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products  
better!  
DX115 for Backup User's Guide - Rev. A01  
StorCase Technology, Inc.  
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