Star Micronics Printer LC 90 NX 1010 User Manual

USERS MANUAL  
LC-90  
NX-1010  
DOT MATRIX PRINTER  
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HA 80825641  
Federal Com m unications Com m ission  
Radio Frequency Interference Statem ent  
The 120V version equipment has been tested and found to comply with the limits for a Class B digital device, pursu-  
ant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television, which can be determined by turning off and on, the user is encour-  
aged to try to correct the interference by one or more of the following measures.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Unauthorized modifications of this product by the user will void his authority to operate the equipment unless  
expressly approved by the party responsible for compliance.  
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.  
The 220V version equipment has been tested and found to comply with the limits for a Class A digital device, pursu-  
ant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer-  
ence when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be  
required to correct the interference at his own expense.  
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.  
The above statement applies only to printers marketed in the U.S.A.  
Statem ent of The Canadian Departm ent of Com m unications Radio Interference  
Regulations  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in  
the Radio Interference Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectiques dépassant les limites applicables aux appareils  
numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des  
Communications du Canada.  
The above statement applies only to printers marketed in Canada.  
VDE Statem ent  
This device carries the VDE RFI protection mark to certify that it meets the radio interference requirements of the  
Postal Ordinance No. 243/1991. The additional marking “Vfg. 243/P” expresses in short form that this is a peripheral  
device (not operable alone) which only individually meets the Class B RFI requirements in accordance with the DIN  
VDE 0878 part 3/11.89 and the Postal Ordinance 243/1991.  
If this device is operated in conjunction with other devices within a set-up, in order to take advantage of a “General  
(Operating) Authorization” in accordance with the Postal Ordinance 243/1991, the complete set-up must comply  
with the Class B limits in accordance with the DIN VDE 0878 part 3/11.89, as well as satisfy the preconditions in  
accordance with §2 and the prerequisites in accordance with §3 of the Postal Ordinance 243/1991.  
As a rule, this is only fulfilled when the device is operated in a set-up which has been type-tested and provided with a  
VDE RFI protection mark with the additional marking “Vfg 243”.  
Machine Noise Information Ordinance 3. GSGV, January 18, 1991: The sound pressure level at the operator position  
is equal or less than 70 dB(A) according to ISO 7779.  
The above statement applies only to printers marketed in Germany.  
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Tradem ark acknow ledgm ents  
LC-10, LC-90, LC-100, NX-1000, NX-1010, NX-1040, PT-10Y, SPC-8K: Star Micronics Co. Ltd.  
EX-800, FX-850, LX-810, LX-850: Seiko Epson Corporation  
IBM PC, IBM Proprinter, IBM Proprinter2, IBM Proprinter 3:  
International Business Machines Corporation.  
TrueType: Apple Computer Inc.  
MS-DOS, Microsoft Windows, Windows 3.1: Microsoft Corporation  
Notice  
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express  
permission, is strictly forbidden.  
The contents of this manual are subject to change without notice.  
All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. How-  
ever, should any errors be found, STAR would greatly appreciate being informed of them.  
The above notwithstanding, STAR can assume no responsibility for any errors in this manual.  
© Copyright 1994 Star Micronics Co., Ltd.  
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About this manual  
This manual describes how to set up, use, and care for the Star LC-90 and NX-  
1010 monochrome printers. All of the operations contained in this manual apply  
to all of these models, except where specifically noted otherwise.  
The following is a list of what you can expect to find in each chapter.  
Chapter 1  
Choosing a place for your printer, unpacking and setup,  
ribbon cassette installation, loading paper, connecting to  
your printer  
Chapter 2  
Chapter 3  
Installing and starting up, and using User Setup Utility  
How to set up for printing with Microsoft Windows 3.1,  
how to prepare for printing, how to print a document, how  
to install TrueType fonts, how to select fonts from within  
an application  
Chapter 4  
Chapter 5  
How to use the control panel  
Selecting the best type of paper, adjusting for paper  
thickness, manual sheet feeding, clearing paper jams  
Chapter 6  
How to set up for printing with MS-DOS, how to select  
fonts from within an application  
Chapter 7  
How to pause printing, paper feed operations, form feeding  
Appendix A How to deal with printing problems  
Appendix B Specifications  
Appendix C Interface information  
Appendix D Character sets  
Appendix E Printer control codes  
Appendix F  
Glossary  
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Contents  
Chapter 1: Printer Setup . . . 1  
Choosing a place for the printer . . . 1  
Unpacking the printer . . . 2  
General guide . . . 3  
Opening the front cover . . . 4  
Installing the ribbon cartridge . . . 5  
Installing the paper support . . . 6  
Connecting to your computer . . . 7  
Connecting to a power outlet . . . 9  
Loading paper . . . 9  
Detaching the automatic sheet feeder . . . 12  
Re-installing the automatic sheet feeder . . . 14  
Chapter 2: User Setup Utility . . . 15  
Installing the User Setup Utility . . . 15  
Starting up the User Setup Utility . . . 17  
Changing User Setup Utility parameter settings . . . 18  
To select a window . . . 18  
To select a parameter box . . . 18  
About parameter boxes . . . 18  
To change a parameter setting . . . 19  
Using the General window . . . 19  
Using the Font window . . . 22  
Using the Paper window . . . 24  
Adjusting the printer’s vertical alignment . . . 26  
Changing the printer port . . . 27  
Saving setup data as a new configuration file . . . 28  
Saving changed setup data in the current configuration file . . . 28  
Importing setup data from a configuration file . . . 29  
Returning to default settings . . . 29  
Exiting the User Setup Utility . . . 30  
Using the Help window . . . 30  
Chapter 3: Using the Printer with Windows 3.1 . . . 31  
Setting up for printing with Microsoft Windows 3.1 . . . 31  
Getting ready to print . . . 33  
Printing a document . . . 34  
Installing TrueType fonts . . . 36  
Selecting fonts in Windows applications . . . 36  
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Chapter 4: Control Panel Operations . . . 37  
To enter the Sleep Mode . . . 37  
To restore full power from the Sleep Mode . . . 37  
To switch between the Ready and Not-Ready Modes . . . 38  
To feed single-sheet paper into the printer . . . 38  
To eject single-sheet paper from the printer . . . 38  
To advance paper . . . 38  
Errors . . . 38  
Chapter 5: Paper Handling . . . 39  
Selecting paper types . . . 39  
Adjusting for paper thickness . . . 40  
Automatic sheet feeding . . . 41  
Manual sheet feeding . . . 41  
Clearing paper jams . . . 41  
Chapter 6: Using the Printer with MS-DOS . . . 43  
Setting up for printing with MS-DOS . . . 43  
Selecting fonts in MS-DOS applications . . . 44  
Chapter 7: Other Printing Features . . . 45  
How to pause printing . . . 45  
Line feed . . . 45  
Form feed . . . 45  
Chapter A: Troubleshooting . . . 46  
Testing the printer . . . 46  
Troubleshooting guide . . . 49  
Checking system software settings in Windows . . . 55  
Checking system software settings in MS-DOS . . . 56  
Checking the port settings in the User Setup Utility . . . 56  
Chapter B: Specifications . . . 57  
Chapter C: Interface Pin Outs . . . 59  
Chapter D: Character Sets . . . 60  
Chapter E: Printer Control Codes . . . 66  
Chapter F: Glossary . . . 72  
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1
Chapter 1: Printer Setup  
This chapter contains important information on setting up your printer. Be sure  
to read this chapter carefully before using the printer for the first time. In this  
chapter you will learn about:  
Choosing a place for the printer  
Unpacking and setting up the printer  
Installing the ribbon cassette  
Loading paper  
Connecting to your computer  
Choosing a place for the printer  
Before actually unpacking the printer, you should take a few minutes to think  
about where you plan to use it. Remember the following points when doing this.  
Choose a firm, level surface where the printer will not be exposed to  
vibration.  
The power outlet you plan to connect to for power should be nearby and  
unobstructed.  
Make sure that the printer is close enough to your computer for you to  
connect the two with your printer cable.  
Allow six inches (15 centimeters) of free space on either side of the printer.  
If you are going to use fanfold paper, make sure that there is adequate space  
for paper behind the printer.  
Make sure that the printer is not exposed to direct sunlight.  
Make sure that the printer is well away from heaters.  
Make sure that the surrounding area is clean, dry, and free of dust.  
Make sure that the printer is connected to a reliable power outlet. It should  
not be on the same electric circuit as copiers, refrigerators, or other  
appliances that cause power spikes.  
Use a power outlet that matches the power rating noted on the label affixed  
to the bottom of your printer.  
Make sure that the room where you are using the printer is not too humid.  
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2
Printer Setup  
Unpacking the printer  
Check to make sure that the carton contains each of the items shown in the  
following illustration.  
Ribbon cartridge  
Paper support  
Printer  
User’s manual  
3.5” Floppy disk  
If anything is missing, contact the store where you bought the printer and ask  
them to supply the missing part.  
A push tractor unit (PT-10Y) and a Serial-To-Parallel Interface Converter  
(SPC-8K) are also available as options. Consult with your dealer for details on  
these options.  
Note:  
It is a good idea to keep the original box and all the packing materials just in  
case you later need to pack the printer up again and send it somewhere at a  
later date.  
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General guide  
3
General guide  
The following illustrations show the major component parts of the your printer.  
For a description of what each part does, see the Glossary on page 72 of this  
manual.  
Paper support  
Automatic sheet feeder  
Front cover  
Paper button  
Control panel  
Power button  
Interface connector  
Paper tray cover  
Platen  
Cartridge  
Print head  
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4
Printer Setup  
Opening the front cover  
Hook your fingers under the two small tabs on either side of the front cover  
and pull upwards to swing the front cover open.  
Note:  
You can completely remove the front cover from the printer. However, we  
recommend that you normally leave it in place. The cover protects against  
objects getting into the printer, and it cuts down on printer noise.  
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Installing the ribbon cartridge  
5
Installing the ribbon cartridge  
Rotate the knob on the cartridge clockwise to take up any slack in the  
ribbon.  
Carefully push the cartridge holder by hand all the way to the left side as far  
as it will go.  
Important!  
Never try to move the print head while the printer is plugged in. Doing so can  
damage the printer. If you have just used the printer, let the print head cool for  
a few minutes before you touch it.  
Carefully place the cartridge onto the cartridge holder making sure that the  
spindle of the holder fits into the socket on the bottom of the cartridge.  
Print head shield  
Knob  
Ribbon  
Print head shiel  
Print head  
Press down gently but firmly on the cartridge to make sure that it is securely  
in place. The cartridge should move slightly (about 1/10” or 2.5mm) when  
you press down on it.  
Rotate the knob on the cartridge again to take up any slack.  
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6
Printer Setup  
Important!  
Be sure to double check that the ribbon is properly positioned between the print  
head and print head shield. If it isn’t, you may get poor print quality or even  
end up damaging the ribbon.  
Replace the front cover of the printer. Press down on the raised parts at the  
back of the cover until it snaps securely shut.  
Installing the paper support  
Insert the ends of the paper support into the slots on the printer as shown in  
the following illustration.  
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Connecting to your computer  
7
Connecting to your computer  
The computer sends data to the printer through a cable. This printer does not  
come with a cable, so you must purchase one of your own. You will probably  
want to use a standard parallel cable for connection, but note that you can also  
use an optional Serial-To-Parallel Interface Converter (SPC-8K).  
Important!  
The following instructions apply to the Centronics parallel cable that is used  
with an IBM-compatible personal computer. Note that they do not apply to all  
types of computers and cables. If you are unsure about what type of cable you  
should use to connect with your computer, consult with your dealer.  
For an IBM-compatible personal computer:  
Use a standard 36-pin Centronics parallel cable.  
The parallel cable should be no longer than six feet (two meters). Longer  
cables can result in poor transfer of information.  
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8
Printer Setup  
Important!  
Make sure that the printer is unplugged from the AC outlet and that the  
computer is switched off before connecting them.  
Plug one end of the parallel cable into the parallel port of your computer.  
The parallel port should be labelled “Printer,” “Parallel,” “PRN,” “LPT1,”  
or something similar.  
Plug the other end of the parallel cable into the socket on the side of the  
printer and secure it in place with the clips.  
Note:  
Consult with your dealer for details on how to set up your computer when  
using the optional SPC-8K Serial-To-Parallel Interface Converter.  
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Connecting to a power outlet  
9
Connecting to a power outlet  
Plug the power cord of the printer into a standard power outlet whose  
voltage matches the power rating noted on the label affixed to the bottom of  
your printer.  
Note that the printer does not have a power switch to turn power on and off.  
Instead, its Sleep Mode automatically reduces power consumption whenever  
you leave the printer unattended. For full details about the Sleep Mode, see  
“Sleep” on page 21 of this manual.  
Important!  
We recommend that you unplug the printer from the power outlet whenever you  
do not plan to use it for long periods. Because of the this, you should locate the  
printer so that the power outlet it is plugged into is nearby and easy to access.  
The following is the above important notice translated into French.  
Important!  
Nous vous recommandons de débrancher le cordon d’alimention de  
l’imprimante quand vous ne vous en servez pas pendant une longue période.  
Grâce à ça, vous pourrez facilement localiser votre cordon par la suite et le  
raccorder plus rapidement sur une prise plus facile d’accès.  
Loading paper  
This section tells you how to load single-sheet A4 or Letter paper into the  
printer’s built-in automatic sheet feeder. Note that you can also use fanfold  
paper and multi-page form paper. For details on using other types of paper, see  
“Paper Handling” on page 39 of this manual.  
Important!  
The automatic sheet feeder is designed to easily detach from the printer when  
clearing paper jams or when installing the optional push tractor feeder. If the  
automatic sheet feeder accidently becomes detached, see “Re-installing the  
automatic sheet feeder” on page 14 for details on how to re-install it correctly.  
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10 Printer Setup  
Pull the paper tray cover of the automatic sheet feeder forward.  
Slide the left-hand paper guide all the way to the left.  
Paper guide  
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Loading paper 11  
Pick up the stack of paper with both hands, and fan through the paper with  
your thumb. This prevents paper from sticking together when it is fed by  
the automatic feeder.  
Note:  
The automatic sheet feeder can hold about 55 sheets of paper at one time.  
Make sure that all four edges of the stack are smooth and even. Tap the  
edges on the top of a table or a desk to even them out.  
Carefully place the paper into the paper tray against the right-hand  
stationary paper guide. Make sure that the left and right edges of the paper  
stack are under the retaining clips inside the tray.  
Paper guides  
Retaining clip  
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12 Printer Setup  
Slide the left-hand paper guide to the right so that the stack of paper now  
sits snugly between the two guides. The paper should be able to slide freely  
into the printer, but it should not be able to move from side to side.  
Push the paper tray cover of the automatic sheet feeder closed.  
Paper tray cover  
Detaching the automatic sheet feeder  
The following procedure describes how to detach the automatic sheet feeder (to  
clear a paper jam or to attach the optional push tractor unit) and how to reinstall  
it. Be sure to follow the following instructions carefully to ensure proper  
operation of the printer.  
Important!  
Always handle the automatic sheet feeder carefully, and put it somewhere safe  
whenever it is detached from the printer.  
Open the front cover of the printer.  
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Detaching the automatic sheet feeder 13  
Grasp the automatic sheet feeder and pull it gently towards the front of the  
printer until it stops.  
Lift the automatic sheet feeder straight up.  
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14 Printer Setup  
Re-installing the automatic sheet feeder  
Open the front cover of the printer.  
Carefully lower the automatic sheet feeder into the printer, making sure that  
the two round tabs on either end of it enter into the corresponding slots  
inside the printer. You should have the automatic sheet feeder angled  
towards the front of the printer (at about the same angle that it was when  
you pulled the feeder forward while detaching it).  
You should have the automatic sheet feeder angled towards the front of the  
printer (at about the same angle that it was when you pulled the feeder  
forward while detaching it).  
Lower the automatic feeder all the way down. When you do, it should  
naturally slip into place, with the part that holds the paper angled slightly  
towards the back of the printer.  
Close the front cover of the printer.  
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15  
Chapter 2: User Setup Utility  
In addition to the Windows 3.1 driver, the 3.5” floppy disk that comes with this  
printer also contains a User Setup Utility that gives you total control over a  
variety of printing features and functions. In this chapter you will learn about:  
Installing the User Setup Utility  
Starting up the User Setup Utility  
Editing setup data  
Saving and loading setup data  
Exiting the User Setup Utility and sending the settings to the printer  
Important!  
All the procedures in this chapter assume that you are using a mouse and that  
you are familiar with common mouse operations like click and double-click. If  
you need information on mouse operations, see your computer manual. If you  
want to operate the User Setup Utility without using a mouse (using function  
keys, arrow keys, and the tab key) refer to the key function explanations at the  
bottom of each User Setup Utility screen.  
Installing the User Setup Utility  
Insert the disk that contains the User Setup Utility into one of your  
computer’s disk drives. This explanation assumes you are using the A:  
drive, but you could use any drive. Just remember to change the “A:” drive  
name specifications in the following steps to the name of the drive you are  
using.  
Important!  
Note that you cannot use a mouse to navigate inside the User Setup Utility  
installation screens. Instead, you must use the arrow, Enter, backspace, and  
Delete keys as noted on the installation screens and in the following  
procedures.  
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16 User Setup Utility  
Execute the command that installs the User Setup Utility:  
A:\>SETUP ↵  
Star LC-90 / NX-1010 Installation of User Setup Utility Version 1.0  
Please select Language  
English  
Deutsch  
Français  
Italiano  
= Enter  
= Scroll up  
= Scroll down  
F1 = Help  
ESC = Abort  
Select the language you want to use. and then press Enter.  
Star LC-90 / NX-1010 Installation of User Setup Utility Version 1.0  
Please Select Drive and Directory for Installation  
Directory:  
C:\star_  
The HDD installation uses xxxKB of hard disk.  
You may install this Printer Setup Utility onto a floppy disk if required,  
please see the users manual of the help [F1] for details.  
= Enter  
F1 = Help  
ESC = Abort  
The above screen appears in the language that you selected in the previous  
step.  
Input the drive and directory names where you want the User Setup Utility  
stored. The following is the default directory name that creates a directory  
named “star” on your hard disk (drive C:) to store the User Setup Utility.  
C:\star  
You can use the left and right arrows, Delete and Back space when  
making changes in the box that contains the drive and directory names. If  
you require assistance while this screen is shown, press F1 for help.  
After you specify drive and directory names, press Enter.  
The User Setup Utility program is started up as soon as you press Enter, so  
you can use the pull-down menus to make the setup changes you want.  
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Starting up the User Setup Utility 17  
Starting up the User Setup Utility  
To start up the User Setup Utility, move to the directory you specified under  
“Installing the User Setup Utility” on page 15. If you want to move to the  
directory we named “star” in our example in the previous section, you  
would input the following:  
C:\>cd star↵  
Next, input the command to launch the User Setup Utility:  
STARSET ↵  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Emulation  
(•) Standard  
RAM  
usage  
(•) Input Buffer  
*
*
*
*
(
)
IBM  
(
)
Download  
NLQ  
Direction  
(•) Uni-direction  
Bi-direction  
Sleep  
(•) 15 min.  
30 min.  
*
*
(
)
(
)
A.E.C.  
(•) Enabled  
Disabled  
Demo  
Print  
(•) Self-print short  
Self-print long  
(
)
(
)
Current Data:  
Current General Setting  
= Scroll up  
= Scroll down  
TAB  
= Next Box  
= Set Function  
= Menu Select  
SPACE  
When you start the User Setup Utility, it reads and displays the printer’s  
current settings.  
Now you can use the pull-down menus described below to make the setup  
changes you want.  
If the printer is not connected to your computer or if the power of the printer is  
switched off, the following message appears on the display when you start up  
the User Setup Utility.  
Printer is not answering !  
Please check the power and interface cables  
and try again  
= Retry  
ESC = Cancel  
Check the connection between the computer and the printer, and check the  
power. After correcting the problem, press Enter to continue.  
The above message also appears when your computer and printer are connected  
through an optional Serial-to-Parallel Interface Converter. In such a case,  
simply press the computer’s ESC key to clear the message.  
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18 User Setup Utility  
Important!  
Your printer cannot read the settings if your computer and printer are  
connected through an optional Serial-To-Parallel Interface Converter. In such  
a case, you can still use the User Setup Utility to send settings to the printer,  
but you cannot read the printer’s current settings.  
Changing User Setup Utility parameter settings  
Changing User Setup Utility parameter settings is quite easy, regardless of  
whether you are using a mouse or the keyboard. The following are basic  
operations that you can use to change parameters in the General, Font, Paper,  
Adjust., and Port windows.  
To select a window  
Highlight the name of the window you want to display by clicking on it in  
the menu bar, or by using the left and right arrow keys.  
To select a parameter box  
Select the parameter box that you want by clicking inside the box with the  
mouse or by moving to the box using the keyboard’s Tab key.  
Parameters are grouped inside of boxes on the screen. When you first  
display a window, the current setting of the parameter in the first (upper left)  
box in the window is highlighted to indicate that it is selected. When you  
select a parameter box, the parameter’s current selection is highlighted.  
About parameter boxes  
Note that there are two types of parameter boxes. Some have up and down  
arrows on the right side, which indicates that there are more than two possible  
settings for these particular parameters.  
Sleep  
(•) 15 min.  
( ) 30 min.  
*
After you select such a box (by clicking inside it with the mouse or by moving  
to it by pressing Tab), use the mouse to click on the up and down buttons to  
scroll through the available settings. You can also use the up and down arrow  
keys to scroll through available settings.  
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Using the General window 19  
The other type of parameter box are “toggle” type, which means that you select  
one setting or the other.  
RAM  
usage  
(•) Input Buffer  
( ) Download  
*
Note that with both types of parameter boxes, the currently selected setting is  
indicated by a ball inside the parentheses on the left of the setting.  
Asterisks to the right of the parameters indicate default settings.  
To change a parameter setting  
Select the parameter box (by clicking inside it with the mouse or by moving  
to it by pressing Tab) that contains the setting you want to change.  
Highlight the setting you require by clicking on it with the mouse, or by  
using the up and down arrows. Then select that setting by clicking the  
mouse or by pressing the space bar.  
A setting is selected when there is a ball inside the parentheses on the left of  
the setting. Remember that if the parameter box has up and down arrows on  
the right side, you may have to scroll through the settings in order to display  
the one that you want before you can select it.  
Using the General window  
While in the User Setup Utility, select General from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Emulation  
(•) Standard  
RAM  
usage  
(•) Input Buffer  
*
*
*
*
(
)
IBM  
(
)
Download  
NLQ  
Direction  
(•) Uni-direction  
Bi-direction  
Sleep  
(•) 15 min.  
30 min.  
*
*
(
)
(
)
A.E.C.  
(•) Enabled  
Disabled  
Demo  
Print  
(•) Self-print short  
Self-print long  
(
)
(
)
Current Data:  
Current General Setting  
= Scroll up  
= Scroll down  
TAB  
= Next Box  
= Set Function  
= Menu Select  
SPACE  
The following describes the various settings that are available for each  
parameter on this screen.  
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20 User Setup Utility  
Emulation  
Select either standard emulation or IBM emulation.  
Note that the emulation you choose determines the character set and printer  
control commands that are applied for printing. See “Character Sets” on page 60  
for the character sets used by each type of emulation. See “Printer Control  
Codes” on page 66 for details on printer control commands.  
Unless you specifically need the IBM character set, we recommend that you  
normally use Standard emulation. If you select IBM emulation, you will also  
need to select an IBM printer driver.  
NLQ Direction  
Select either unidirectional (Uni-direction) or bidirectional (Bi-direction)  
printing for NLQ (Near Letter Quality).  
Bidirectional printing is faster, while unidirectional printing generally provides  
better print quality.  
A.E.C.  
Switch A.E.C. on (Enabled) or off (Disabled).  
The letters A.E.C. stand for Automatic Emulation Change. As its name  
suggests, enabling this feature tells the printer to automatically select the proper  
emulation mode (standard or IBM) to match the printer driver selected in the  
application you are using.  
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Using the General window 21  
RAM usage  
Specify whether RAM should be used as an input buffer or as a download  
buffer.  
Selecting Input Buffer tells the printer to use available RAM to store data it  
receives from the computer. This speeds up the printing operation, but it also  
means that RAM cannot be used to store character patterns used to define down  
loaded characters.  
Selecting Download tells the printer to use available RAM to store character  
patterns you define using the download character control codes (page 66).  
Sleep  
Specify how long the printer should wait until entering the Sleep Mode.  
The Sleep Mode is entered automatically whenever no printer operation is  
performed for the amount of time that you specify here. Note the following  
characteristics about the Sleep Mode:  
Power consumption is reduced by about 20% of normal.  
Any data stored in the printer’s buffer is cleared.  
The Sleep Mode is exited when the computer sends data to the printer or  
when you press the Power button.  
Demo Print  
Specify the type of printout to be produced when the demo print operation  
is performed.  
See “Testing the printer” on page 46 for details on the demo print operation.  
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22 User Setup Utility  
Using the Font window  
While in the User Setup Utility, select Font from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
NLQ  
Font  
(•) Courier  
Sanserif  
Font  
lock  
(
)
Enabled  
*
(
)
(•) Disabled  
*
*
Pitch  
(•) 10 cpi  
12 cpi  
Zero  
style  
(•) Normal  
*
*
(
)
(
)
Slashed  
Print  
mode  
(•) NLQ  
Draft  
Country  
(•) USA  
*
*
*
(
)
(
)
France  
Code  
page  
(•) IBM-PC (CP437)  
Char  
table  
(
)
Italic  
(
)
Multi-Lingual  
(•) IBM Graphics 2  
Current Data:  
Current Font Setting  
TAB  
SPACE  
= Next Box  
= Set Function  
= Scroll up  
= Scroll down  
= Menu Select  
The following describes the various settings that are available for each  
parameter on this screen.  
NLQ Font  
Select the font that you want to use as the printer’s default near letter-  
quality font.  
Pitch  
Select the print pitch (character spacing) you want to use for printing.  
Print mode  
Select the print mode you want to use.  
Selecting NLQ provides near letter quality output, while selecting Draft  
provides draft quality. Draft quality printing may be less attractive than near  
letter quality, but the printing operation is faster.  
Code page  
Select the code page you want to use for printing.  
For details on what characters are included in each code page, see “Character  
Sets” on page 60 of this manual.  
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Using the Font window 23  
Font lock  
Switch the font lock on (Enabled) or off (Disabled).  
When font lock is enabled, the printer will not allow the font to be changed by  
the software application you are using. When disabled, the application software  
can control the fonts used for printing.  
Zero style  
Select the type of zero you want to use.  
Selecting Normal prints zeros without lines running through them, while  
Slashed prints zeros with a diagonal slash running through them.  
Country  
Select the international character set you want to use for printing.  
The international character sets you can select in this menu are: U.S.A., France,  
Germany, England, Denmark-1, Sweden, Italy, Spain-1, Japan, Norway,  
Denmark-2, Spain-2, Latin America, Korea, Irish, Legal.  
For details on what characters are included in these character sets, see  
“Character Sets” on page 60 of this manual.  
Char table  
Select the character table you want to use for printing.  
For details on what characters are included in these character tables, see  
“Character Sets” on page 60 of this manual.  
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24 User Setup Utility  
Using the Paper window  
While in the User Setup Utility, select Paper from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Page-  
Length  
(•) 11 inch  
Paper-  
Out  
(•) Enabled  
*
*
(
)
8 inch  
(
)
Disabled  
Line-  
Spacing  
(•) 1/6 Inch  
1/8 Inch  
Tear-  
Off  
(
)
Enabled  
*
*
(
)
(•) Disabled  
(•) Enabled  
*
*
Auto LF  
with CR  
(•) Disabled  
Enabled  
Timeout  
Printing  
(
)
(
)
Disabled  
Top-  
Margin  
(•) 1/6"  
*
Current Data:  
Current Paper Setting  
= Scroll up  
= Scroll down  
TAB  
= Next Box  
= Set Function  
= Menu Select  
SPACE  
The following describes the various settings that are available for each  
parameter on this screen.  
Page Length  
Specify the length of the paper you are using.  
Line Spacing  
Select the line spacing you want to use.  
Auto LF with CR  
Switch auto LF with CR on (Enabled) or off (Disabled).  
When auto LF (line feed) with CR (carriage return) is disabled, the computer  
must send both a line feed code and a carriage return code at the end of each line.  
Most applications do this automatically. When auto LF with CR is enabled, the  
printer automatically performs a line feed whenever it receives a carriage return  
from the computer.  
Note the following check points when trying to figure out which setting to use  
here:  
If you find that your output is double-spaced when it should not be, change  
this setting to Disabled.  
If you find that lines are printing over each other, change this setting to  
Enabled.  
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Using the Paper window 25  
Top Margin  
Select the spacing from the top of the paper to the first line of printing.  
Paper Out  
Switch the paper out detect function on (Enabled) or off (Disabled).  
When paper out detection is enabled, the printer automatically stops printing  
whenever it senses there is no more paper. When disabled, the printer continues  
printing as long as there is data. Disabling this function makes it possible to print  
right up to the bottom of a page, but it also creates the danger or printing when  
there is no paper loaded in the printer, which can damage the print head and  
platen.  
Tear Off  
Switch the tear-off function on (Enabled) or off (Disabled).  
This function controls a feature of the optional PT-10Y Push Tractor Unit.  
For details on this feature, see the Users Manual that comes with the Push  
Tractor Unit.  
Timeout Printing  
Switch time-out printing on (Enabled) or off (Disabled).  
When time-out printing is enabled and paper is loaded in the Auto Sheet Feeder,  
the printer waits for 30 seconds after printing. If no further data is received  
within 30 seconds, the printer ejects the current page. The page is not ejected  
automatically when time-out printing is disabled.  
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26 User Setup Utility  
Adjusting the printer’s vertical alignment  
While in the User Setup Utility, select Adjust. from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Draft  
10/12 cpi  
(•)  
(•)  
(•)  
0
0
0
NLQ  
10/12 cpi  
(•)  
(•)  
0
0
*
*
*
*
*
Draft  
17/20 cpi  
NLQ  
17/20 cpi  
Emphasize  
Current Data:  
Current Adjustment Setting  
= Scroll up  
TAB  
= Next Box  
F4 = Test  
F5 = Test ALL  
= Menu Select  
SPACE  
= Set Function  
= Scroll down  
The above window is used to test and adjust the vertical alignment of the printer  
in each printing mode. You may never have to use the procedure described in  
this section, but after you have been using your printer for some time you may  
find that the dots of some graphics do not align correctly. For example, what  
should look like:  
may come out looking like one of the following:  
or like this:  
This is caused when mechanical parts of the printer get out of alignment. This  
happens only rarely and you may never experience it at all throughout the life  
of the printer. If you do have problems, use the following procedure to correct it.  
Select the box for the mode you want to adjust (by clicking inside it with  
the mouse or by moving to it by pressing Tab).  
Press your computer’s F4 function key to produce a test printing for that  
mode, or press function key F5 to produce a test of all the printing modes.  
The printer will print something that looks like the following and feed the  
paper so you can see the printout clearly.  
Draft–10/12cpi CURRENT +10  
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Changing the printer port 27  
If you see that your printer requires adjustment, select the box for the mode  
you want to adjust (by clicking inside it with the mouse or by moving to it  
by pressing Tab).  
Next, select a negative value to shift the lower row left, or a positive value  
to shift the lines right.The extent of the shift is indicated by the size of the  
value.  
Use the same procedures as you do for other parameters to scroll through the  
list of settings and select the one you want (see “Changing User Setup Utility  
parameter settings” on page 18).  
After you make an adjustment, you can check its affect on printing by  
printing a test again.  
Repeat the above steps for each mode, if necessary  
Changing the printer port  
The following operation is used to supply printer port information to the  
computer.  
While in the User Setup Utility, select Port from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Selected  
Port  
(•) LPT1  
LPT2  
*
(
)
TAB  
SPACE  
= Next Box  
= Set Function  
= Scroll up  
= Scroll down  
= Menu Select  
Select the port name you want to use from the list on the display.  
If you are using a parallel cable, you will probably be using LPT1. If you are  
using the optional Serial-To-Parallel Interface Converter, you should  
normally be using COM1 or COM2.  
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28 User Setup Utility  
Saving setup data as a new configuration file  
Use the following procedure to save the current User Setup Utility settings as a  
configuration file.  
While in the User Setup Utility, select the Save item from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Enter file name:  
= Enter  
= Menu Select  
Input the name that you want to assign to the configuration and press  
Enter.  
The displayed configuration is automatically stored in the directory you  
specified under “Installing the User Setup Utility” on page 15. It is given the  
name you specify above, with the extension “.cfg” added automatically.  
Saving changed setup data in the current configuration file  
Use the procedure under “Saving setup data as a new configuration file” on  
page 28 to load the configuration file that you want to change.  
After making the changes that you want, select the Save item from the  
menu bar.  
Input the same name as the configuration file whose setup data you  
imported in the first step of this procedure and press Enter.  
The new data is saved under the configuration file name you specify,  
overwriting the existing file with the same name.  
Important!  
Remember that changing User Setup Utility settings on the computer screen  
does not directly change them in the printer. To change the printer settings to  
those shown on the screen, you must specify “Exit and send the settings to the  
printer” when exiting the User Setup Utility (page 30).  
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Importing setup data from a configuration file 29  
Importing setup data from a configuration file  
Use the following procedure to load setup data from a previously saved  
configuration file.  
While in the User Setup Utility, select the Load item from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
DEFAULT  
= Scroll up  
= Scroll down  
= Enter  
= Menu Select  
The currently selected configuration file is the one that is highlighted in the  
list that appears on the display.  
Click on the up and down arrows of the scroll bar at the right side of the list  
or use the keyboard’s up and down arrow keys to move the highlighting up  
and down until the name of the configuration file you want to use is  
selected (highlighted).  
After selecting the configuration file you want, press Enter.  
Returning to default settings  
To make all settings revert to their defaults (original settings), select the  
Load item from the menu bar, highlight DEFAULT in the list of files, and  
press Enter.  
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30 User Setup Utility  
Exiting the User Setup Utility  
While in the User Setup Utility, select the Exit item from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Exit and send the settings to the printer  
Exit and do not send the settings to the printer  
= Scroll up  
= Scroll down  
= Enter  
= Menu Select  
Specify whether or not you want to send the settings to the printer by  
clicking on the corresponding item on the screen. Or you can use the up and  
down arrow keys to highlight the selection you want and then press Enter  
to execute.  
Using the Help window  
While in the User Setup Utility, select Help from the menu bar.  
Exit  
Load  
Save  
General  
Font  
Paper  
Adjust.  
Port  
Help  
Exit  
Exit  
Load  
Save  
You can leave the program here.  
You can decide on sending the currently  
active data to the printer.  
General  
Font  
If you would like to use a special setting  
in future again, it may be useful to save  
them with the save menu.  
Paper  
Adjustment  
Port  
About  
= Scroll up  
= Scroll down  
TAB = Next help menu  
= Menu Select  
Select the item you want help on from the list on the right side of the  
screen. You can select an item either by clicking on it with the mouse or by  
scrolling through the items with the keyboard’s up down arrow keys.  
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31  
Chapter 3: Using the Printer with Windows 3.1  
This chapter contains specific information you need to know when using the  
printer with Microsoft Windows 3.1. It also tells you how to install the printer  
driver on your computer so that it can control the printer correctly. In this  
chapter, you will learn about:  
How to set up for printing with Microsoft Windows 3.1  
How to prepare for printing  
How to print a document  
How to install TrueType fonts  
How to select fonts from within an application  
Setting up for printing with Microsoft Windows 3.1  
This printer is designed to work best with computers running Microsoft  
Windows 3.1. If you are running an earlier version of Windows, we recommend  
that you upgrade to 3.1.  
Before you can use the printer with Windows, you must first use the procedure  
outlined below to install the printer driver that is supplied on the 3.5” floppy  
disk that comes with the printer. This procedure assumes that you are using a  
mouse and that you are familiar with common mouse operations like click and  
double-click. If you need information on mouse operations or if you want to  
install the printer driver without using a mouse, refer to your Microsoft  
Windows User’s Guide.  
Insert the disk that contains the printer driver into one of your computer’s  
disk drives. This explanation assumes you are using a drive named “A:”,  
but you could use any drive. Just remember to change the “A:” in the  
following steps to the name of the drive you are using.  
In the Windows Program Manager, choose Run from the File menu.  
Type the following line into the command line box:  
A:/INSTALL ↵  
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32 Using the Printer with Windows 3.1  
You can also accomplish the same result by clicking on Browse… and  
selecting the drive where the driver floppy is loaded. Next you should select  
INSTALL.EXEand click OK.  
Click on the language that you want to use and then click on Install to start  
the installation. The language we will use here is English.  
Click the name of your printer in the list that appears on the display to  
highlight it. If you are using English (UK), choose LC-90. In the case of  
English (US), choose NX-1010.  
Click on Install, and the Control Panel window appears.  
Double-click on the Printers icon in the Control Panel window.  
Double click on the name of the printer model you selected above to select  
it as the default printer.  
Click on Close to clear the Printers window.  
Note:  
Windows applications automatically print on the currently selected default  
printer. If you want to print on a different printer, you must first select it.  
See “Installing TrueType fonts” on page 36 for information of how to install the  
TrueType fonts that are supplied on the 3.5” floppy disk that comes with the  
printer.  
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Getting ready to print 33  
Getting ready to print  
Before printing, there are a number of things you must first do to set up the  
printer. You must select the printer driver, and the paper source, size, and  
orientation. Use the following procedure to make these selections.  
Note:  
You do not need to perform printer driver and paper selections mentioned  
above each time you print, but only if there are any changes to the last  
selections you made.  
In the Windows Program Manager, open the Main group by clicking on its  
icon.  
Double click on the Control Panel icon.  
Double-click on the Printers icon in the Control Panel window.  
Double-click on the name of the printer model you selected above to select  
it as the default printer.  
Click on Setup to display the window for setting up your printer.  
From this window you select buttons that let you control a wide variety of  
printer setup parameters. This manual does not include any information  
about how to do this because everything you need to know is included in an  
on-line manual that tells you how to use all the buttons and menus that  
appear. To view the on-line manual, click on Help button.  
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34 Using the Printer with Windows 3.1  
Note:  
The Paper Source pull down menu in the above window gives lets you  
choose between Auto Sheet Feeder and Manual Feed. If you are using the  
optional push tractor unit, you must use the Paper Source menu to specify  
the push tractor unit as the paper source. To do this, click on the Options  
button in the above window to display the options window. Next, pull down the  
Feeder menu and select Tractor. Click on the OK button to complete the  
operation.  
After the printer is setup the way you want it, click on OK.  
Click on the Close button in the Printers window to save your setup and  
return to the Program Manager.  
Note:  
Depending on the application software you are using, settings similar to those  
in the above procedure can be made using the Print Setup command of the  
File menu instead of the Control Panel.  
Printing a document  
The following Print window appears when you select the Print command  
of the File menu of your Windows application.  
Note:  
The actual appearance of the Print window that appears may differ somewhat  
depending on the application you are using.  
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Printing a document 35  
Use this window to specify the range of the pages to be printed, the quality of  
the printing (in dots per inch), and the number of copies you want to print. Note  
also that there are boxes that you can select to specify printing to a file or  
collating (printing from back to front).  
You can change the printer setup by clicking on the Setup button. When you  
do, the following window for setting up your printer appears on the display.  
Make any changes that you want by clicking on the appropriate radio button or  
highlighting your selection on the appropriate pull-down menu. Clicking on the  
Options button displays the following window.  
See “Getting ready to print” on page 33 for details on using this window.  
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36 Using the Printer with Windows 3.1  
Installing TrueType fonts  
The TrueType fonts that are supplied on the 3.5” floppy disk that comes with  
the printer can be used only when you are running Windows 3.1 or later. Use  
the following procedure to install the fonts.  
Launch Windows.  
Open the Windows Control Panel.  
Double-click the Fonts icon and the Fonts dialog box appears.  
Click Add and the Add Fonts dialog box appears.  
Insert the disk that contains the fonts into one of your computer’s disk  
drives. This explanation assumes you are using a drive named “A:”, but you  
could use any drive. Just remember to change the “A:” in the following  
steps to the name of the drive you are using.  
Select the letter that represents the drive where the floppy disk is installed.  
When you do, the names of all the fonts on the disk appear in the List of  
Fonts window.Select the fonts you want to install by clicking on their  
names. If you want to install all of the fonts, click Select All.  
Click OK. The Fonts dialog box appears and installation is performed. The  
names of the newly installed fonts are automatically added to the Installed  
Fonts list.  
While in the application program you are using, select Printer Setup from  
the application’s File menu, and reselect the printer. After that, the  
application can display on-screen text and print text on the printer using the  
newly installed fonts.  
Selecting fonts in Windows applications  
Refer to the manual of the application you are using for details on how to select  
fonts within that application.  
In addition to the Windows fonts, you can also use the TrueType fonts that come  
with this printer.  
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37  
Chapter 4: Control Panel Operations  
The control panel gives you push-button control over the printer’s power and  
paper feed operations. It also includes an indicator light that tells you the current  
status of the printer at a glance.  
Note:  
For full details on paper handling, see page 39 of this manual.  
To enter the Sleep Mode  
Hold down Power for a few seconds. The printer beeps when it enters the  
Sleep Mode.  
For details about the Sleep Mode, see page 21 of this manual.  
Important!  
We recommend that you unplug the printer from the power outlet whenever you  
do not plan to use it for long periods. Because of the this, you should locate the  
printer so that the power outlet it is plugged into is nearby and easy to access  
To restore full power from the Sleep Mode  
Press Power.  
Important!  
The printer automatically enters the Sleep Mode when you plug it in to an AC  
outlet. Be sure to press Power to power up the printer after plugging it in.  
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38 Control Panel Operations  
To switch between the Ready and Not-Ready Modes  
Press Power to switch the computer between being the Ready and Not-  
Ready Modes.  
When the printer is in the Ready Mode, the READY indicator is lit and the  
printer can receive data from the computer. This means that you should  
make sure that the printer is in the Ready Mode whenever you are trying to  
print.  
When the printer is in the Not-Ready Mode, the READY indicator flashes  
slowly, which means that the printer cannot receive any data.  
To feed single-sheet paper into the printer  
When there is no paper in the printer, press PAPER to feed paper in.  
Press PAPER once to manually feed a sheet of paper (page 41), bypassing  
the automatic sheet feeder. To feed paper from the automatic sheet feeder,  
press PAPER twice.  
To eject single-sheet paper from the printer  
When the printer is in Ready Mode (so the READY indicator is lit), press  
PAPER once to eject the paper from the printer.  
When the printer is in Not-Ready Mode (so the READY indicator is bit lit),  
hold down PAPER to eject the paper from the printer.  
To advance paper  
While there is paper already in the printer, use Power to put the printer into  
the Not-Ready Mode (so the READY indicator is flashing slowly).  
Press PAPER once to feed the paper one line.  
To continuously feed the paper, hold down PAPER.  
Errors  
Whenever the READY indicator flashes at high speed, it means that an  
error has occurred. To clear the error condition, hold down Power for a  
few seconds to enter the Sleep Mode. After a few seconds, press Power  
again so the READY indicator lights. See “Troubleshooting” on page 46 of  
this manual for other information on how to deal with problems. In the case  
of paper jams, see “Clearing paper jams” on page 41.  
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39  
Chapter 5: Paper Handling  
Your printer is designed to print on a variety of different paper types. This  
chapter tells you everything you need to know about paper, and how to set the  
printer up for automatic paper feed and manual paper feed. In this chapter, you  
will learn about:  
Selecting the best type of paper to use  
Adjusting for paper thickness  
Manual sheet feeding  
Clearing paper jams  
Selecting paper types  
Use the following information when selecting paper.  
Single-Sheet Paper (Manual Sheet Feeding)  
Width:  
7.0to 10.5/ 178 to 267mm  
Length:  
5.5to 14/ 140 to 356mm  
Thickness: 0.00276to 0.00472/ 0.07 to 0.12mm  
2
Weight:  
52 to 90 g/m / 45 to 77 kg / 14 to 24 lbs  
Single-Sheet Paper (Automatic Sheet Feeding)  
Width: A4 and Letter  
Thickness: 0.00315to 0.00472/ 0.08 to 0.12mm  
2
Weight:  
Input:  
60 to 90 g/m / 52 to 77 kg / 16 to 24 lbs  
2
55 sheets of 64 g/m  
Output:  
10 sheets  
Note:  
You can make certain paper type settings using the User Setup Utility. See  
“User Setup Utility” on page 15 of this manual for details.  
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40 Paper Handling  
Adjusting for paper thickness  
Paper comes in different weights, normally expressed as gsm (grams per square  
meter) or lbs (pounds). Some form paper also has multiple pages that make them  
quite thick. Use the following procedure to change the gap between the print  
head and the platen and adjust for paper thickness.  
Move the adjustment lever on the right side of the platen to one of its four  
settings. The adjustment lever position that is nearest to the back of the  
printer is Position 1 (minimum gap), while the position at the opposite  
extreme is Position 4 (maximum gap). Position 2, which is marked with a  
dot, is most suitable for single-sheet paper.  
The following table provides a general guide for setting the adjustment lever.  
Experiment with different settings until you find the one that gives you the print  
quality you want.  
Recommended  
Paper Type  
Weight Per Sheet  
Thickness  
Position  
14 to 24 lbs  
(52 to 90 gsm)  
Single-sheet  
Fanfold 1-ply  
0.07 to 0.12 mm  
0.07 to 0.12 mm  
0.13 to 0.21 mm  
2 or 3  
14 to 24 lbs  
(52 to 90 gsm)  
3
4
11 to 14 lbs  
(40 to 52 gsm)  
Fanfold 2 or 3-ply  
Important!  
Continuous use of the wrong adjustment lever setting can drastically reduce  
print head life!  
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Automatic sheet feeding 41  
Automatic sheet feeding  
Your printer comes with a built-in automatic sheet feeder that can hold up to 55  
sheets of paper. See page 9 of this manual for details on using the auto sheet  
feeder.  
To feed paper into the printer, press the control panel’s PAPER button  
twice.  
Manual sheet feeding  
You can use the following procedure to manually feed single sheets of paper  
into the printer, even while different paper is loaded in the automatic sheet  
feeder.  
Insert the sheet of paper into the printer, in front of the paper tray cover.  
Press the control panel’s PAPER button once.  
Note:  
If you are manually inserting letterhead paper, insert the sheet so that it is face  
down with the letterhead portion down.  
Clearing paper jams  
Use the following procedure to clear paper jams from the printer.  
Unplug the printer from its AC power outlet.  
Open the front cover of the printer.  
Pull the front of the automatic sheet feeder forward.  
Remove any paper that is still in the feeder.  
Carefully try to pull the jammed paper from the printer.  
If the paper is so badly jammed that you cannot easily pull it out, detach the  
automatic sheet feeder from the printer (see “Detaching the automatic sheet  
feeder” on page 12).  
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42 Paper Handling  
Lifting up on the two paper release levers on the back of the printer, pull the  
jammed paper out.  
Paper release levers  
After you clear the jam, replace the automatic sheet feeder (see, “Re-  
installing the automatic sheet feeder” on page 14).  
Reload paper into the automatic feeder.  
Close the front cover of the printer.  
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43  
Chapter 6: Using the Printer with MS-DOS  
This chapter contains information about how to use the printer with applications  
software running under MS-DOS. In this chapter, you will learn about:  
How to set up for printing with MS-DOS  
How to select fonts from within an application  
Setting up for printing with MS-DOS  
To print from an application running under MS-DOS, you must first select the  
printer from within the application. Typically, the program will feature an  
INSTALL or SETUP command for selection of printers. Refer to the manual  
for the application you are using for details on how to select a printer for it.  
Note:  
Remember that you must select a printer for each individual application before  
you can print from it.  
The following procedure describes the basics of selecting a printer.  
Start up the application and use the correct procedure for that application to  
select a printer. The following is a list of printers that can be used. If your  
application lists more than one of these, select the printer that is nearest to  
the top of this list. Use User Setup Utility to select Standard emulation  
(page 20).  
Star LC-90 / NX-1010  
Star LC-100 / NX-1040  
Star LC-10 / NX-1000  
Epson FX-850  
Epson EX-800  
Epson LX-850 / LX-810  
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44 Using the Printer with MS-DOS  
If none of the printers listed above is available in the application, choose  
one of the following. Once again, you should choose the one that is nearest  
to the top in the following list. Use User Setup Utility to select IBM  
emulation (page 20).  
IBM ProPrinter III  
IBM ProPrinter II  
IBM ProPrinter  
To print, follow the instructions given in the manual of the application you  
are using. Typically, you would select the application’s PRINT command,  
make any necessary changes in the window that appears (such as the  
number of copies to be printed), and then press the Enter key to start  
printing.  
Selecting fonts in MS-DOS applications  
Use the User Setup Utility to select a font when running an application under  
MS-DOS. For details on the fonts that are available and how to select them, see  
“NLQ Font” on page 22 of this manual.  
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45  
Chapter 7: Other Printing Features  
This chapter details other features that you are sure to find helpful, no matter  
what kind of document you are printing. They provide you with the versatility  
to make your output look exactly as you want it. In this chapter, you will learn  
about:  
How to pause printing  
Feeding paper  
Form feeding  
How to pause printing  
To temporarily interrupt printing, press the control panel’s Power button to  
put the printer into the Not-Ready Mode.  
To resume printing, press Power again to put the printer back into the  
Ready Mode.  
Line feed  
Use the following procedure to feed paper one line at a time.  
Press the control panel’s Power button to put the printer into the Not-  
Ready Mode.  
Press the control panel’s PAPER button to feed one line.  
To print, press Power again to put the printer back into the Ready Mode.  
Form feed  
The form feed operation feeds paper through the printer so the print head is at  
the top of the next page to be printed. Use the following procedure to perform  
the form feed operation.  
Press the control panel’s Power button to put the printer into the Not-  
Ready Mode.  
Holding down the control panel’s PAPER button to perform the form feed  
operation.  
To print, press Power again to put the printer back into the Ready Mode.  
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46 Troubleshooting  
Appendix A: Troubleshooting  
The appendix tells you what you need to know if you experience problems with  
your printer. It tells you how to test the printer, how to check system software  
settings, and how to adjust the vertical alignment. In addition, there is  
information on actions to take for specific problems, and on the meanings of  
printer beep tones.  
Warning!  
The printer uses high voltage. Do not attempt any other repair or maintenance  
except as expressly recommended in this appendix. Unauthorized repair and  
maintenance not only exposes you to the danger of electrical shock, it also may  
damage your printer and void your warranty.  
Testing the printer  
There are three different tests you can use: a short test, a long test and a  
hexadecimal dump. The same operation is used to perform all three tests, and  
the test print that is performed is controlled by the setting you make with the  
User Setup Utility. For details on selecting the test print type with the User  
Setup Utility, see “Demo Print” on page 21.  
To perform the demo print selected by the User Setup Utility, hold down  
the control panel’s Power button to enter the Sleep Mode.  
Holding down the control panel’s PAPER button, press the Power button  
and then release both buttons at the same time.  
To stop demo printing hold down the Power button to enter the Sleep  
Mode.  
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47  
Short test  
The short test prints the version number of the software contained in the  
printer’s ROM, followed by seven lines of text.  
*** Ver 1.0 ***  
!"#$%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmno  
!"#$%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnop  
"#$%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopq  
#$%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqr  
$%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrs  
%&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrst  
&'()*+,-./0123456789:;<=>?@ACBDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstu  
Long test  
A long test continually prints the version number of the software contained in  
the printer’s ROM, followed by the current User Setup Utility settings, and the  
entire character set in each available font and pitch setting. This sequence is  
repeated until you stop it by holding down the control panel’s Power button.  
Since this test can generate many lines of text and graphics, it is a good idea to  
perform this test only when using continuous fanfold paper rather than single  
sheets.  
Note:  
Both the short test and the long test print across the entire width of the  
carriage. Make sure that the printer is loaded with the widest possible paper  
available in order to avoid damage to the print head and platen.  
Hexadecimal dump  
This test prints in hexadecimal format all codes (character codes and control  
codes) that are sent to the printer by the computer. The printer does not execute  
any control codes (such as 0A - linefeed), it just prints them out. The  
hexadecimal dump is useful when you are writing programs for printer control.  
Use the following procedure to perform a hexadecimal dump.  
Set up the printer for a test print as described under “Testing the printer” on  
page 46.  
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48 Troubleshooting  
Begin printing from your computer,  
Instead of a normal printout, data will be printed in sixteen columns of  
hexadecimal numbers (two groups of eight numbers each). The equivalent  
printalble characters (or dots in the case of unprintable codes) are printed to  
the right of each row of hexadecimal numbers.  
After you start the hexadecimal dump (by using the procedure described  
above), you can switch it off (and return the printer to normal operation) by  
holding down the control panel’s Power button.  
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49  
Troubleshooting guide  
Use the following table to help track down the causes of problems and to determine the  
best solution to deal with them.  
Problem  
Possible Cause  
Recommended Action  
The READY indicator does  
not light or flash.  
The printer is not receiving  
power.  
Check whether the power  
cord is correctly plugged into  
the power outlet.  
Check whether the power  
outlet is working by  
unplugging the printer and  
plugging in another device.  
Printer sounds like it is  
printing, but it is not.  
The ribbon is jammed,  
twisted, or not set correctly  
between the print head and  
the print head shield.  
Make sure that the ribbon  
cartridge is installed  
correctly. See “You can  
completely remove the front  
cover from the printer.  
Printing is weak.  
However, we recommend  
that you normally leave it in  
place. The cover protects  
against objects getting into  
the printer, and it cuts down  
on printer noise.on page 4.  
The printer is not set up  
correctly for the thickness of  
paper you are using.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
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50 Troubleshooting  
Problem  
Possible Cause  
Recommended Action  
Printer test works, but printer  
will not print out data from  
the attached computer.  
The wrong emulation is  
selected.  
Check the emulation  
selection and change if  
necessary. See “Emulation”  
on page 20.  
Your application program’s or  
system software’s printer  
selection is wrong.  
Check the printer selection  
of your application software.  
The computer’s system  
software is not set up  
properly for the printer or for  
the type of interface cable  
you are using.  
Check the system software  
settings.  
The interface cable is  
connected incorrectly or  
damaged.  
Check to make sure that the  
printer interface cable is  
connected correctly. If it is,  
try a different cable.  
Font selection changes  
unexpectedly.  
Your application software is  
overriding the font selected  
using the User Setup Utility.  
This possibility does not  
apply to systems running  
Windows.  
Use the User Setup Utility to  
enable the font lock. See  
“Char table” on page 23.  
Printer does not feed paper  
properly.  
The paper tray cover is not  
closed properly.  
Close the paper tray cover.  
Jamming paper.  
Remove all paper from the  
printer and then reload it.  
The printer is not set up  
correctly for the thickness of  
paper being used.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
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51  
Problem  
Possible Cause  
Jamming paper.  
Recommended Action  
Line spacing is incorrect.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
The line spacing or leading  
selected your application  
program is wrong.  
Choose a different line  
spacing or leading setting  
from your application.  
Auto line feed with carriage  
return is enabled by the User  
Setup Utility.  
Use the User Setup Utility to  
disable auto line feed with  
carriage return. See “Auto  
LF with CR” on page 24.  
Lines print over each other.  
Auto line feed with carriage  
return is disabled by the  
User Setup Utility.  
Use the User Setup Utility to  
enable auto line feed with  
carriage return. See “Auto  
LF with CR” on page 24.  
Jamming paper.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
Incorrect number of lines are  
printed on the page.  
Auto line feed with carriage  
return is enabled by the User  
Setup Utility.  
Use the User Setup Utility to  
disable auto line feed with  
carriage return. See “Auto  
LF with CR” on page 24.  
The line spacing or leading  
selected by your application  
program is wrong.  
Choose a different line  
spacing or leading setting  
from your application.  
Text and graphics are  
malformed.  
Print quality is poor.  
Vertical dot adjustment is not  
set properly.  
Use the User Setup Utility to  
set the printer’s vertical dot  
alignment.  
The printer is not set up  
correctly for the thickness of  
paper being used.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
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52 Troubleshooting  
Problem  
Possible Cause  
Recommended Action  
Text and graphics are  
malformed.  
The print head is damaged.  
Return the printer to your  
dealer for repair.  
Print quality is poor.  
Forms are smudged.  
Printing is too dark.  
The printer is not set up  
correctly for the thickness of  
paper being used.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
The ribbon is jammed,  
twisted, or not set correctly  
between the print head and  
the print head shield.  
Make sure that the ribbon  
cartridge is installed  
correctly. See “Installing the  
ribbon cartridge” on page 5.  
Print head shield is damaged  
or missing.  
Return it to your dealer for  
repair.  
Printer case is hot.  
The printer’s air vents are  
blocked or obstructed.  
Switch off the printer and let  
it cool. Check the air vents  
on the bottom of the printer  
to see if they are blocked.  
Remove the obstruction is  
possible. If the problem  
persists, return the printer to  
your dealer for repair.  
Printer makes excessive  
noise.  
The front cover is removed.  
The printer is vibrating.  
Replace the front cover.  
Move any objects that are  
touching the printer.  
Make sure that the printer is  
on a level steady surface.  
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53  
Problem  
Possible Cause  
Recommended Action  
Printer prints past the edge  
of the paper.  
The paper guide is not  
positioned correctly.  
Remove the paper and  
adjust the position of the  
paper guide. Reload the  
paper and try printing again.  
The ribbon is jammed,  
causing the print head to  
jam.  
Make sure that the ribbon  
cartridge is installed  
correctly. See “Installing the  
ribbon cartridge” on page 5.  
Paper is jamming, causing  
the print head to jam.  
Remove all paper from the  
printer and reload it. Try  
printing again.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
Incorrect margin settings  
are selected by your  
application program.  
Choose different margin  
settings from your  
application program.  
Left margin moves to the  
right during printing.  
The paper is not loaded  
correctly, causing the print  
head to jam.  
Remove all paper from the  
printer and reload it. Try  
printing again.  
The ribbon cartridge is not  
installed correctly, causing  
the print head to jam.  
Make sure that the ribbon  
cartridge is installed  
correctly. See “Installing the  
ribbon cartridge” on page 5.  
The printer is not set up  
correctly for the thickness of  
paper being used.  
Set up the printer for the  
paper thickness you are  
using. See “Adjusting for  
paper thickness” on page 40.  
Inappropriate settings are  
selected by your application  
program.  
Choose different settings in  
your application.  
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54 Troubleshooting  
Problem  
Possible Cause  
Recommended Action  
Left margin moves to the  
right during printing.  
Static electricity caused by  
interference from nearby  
electrical devices or by low-  
level humidity is affecting  
printer operation.  
Make sure that the printer is  
not too close to any devices  
with electric motors or that  
raise the humidity level.  
Some characters are printed  
incorrectly.  
The wrong emulation is  
selected.  
Check the emulation  
selection and change if  
necessary. See “Emulation”  
on page 20.  
The wrong character table,  
code page, or international  
character set is selected by  
the User Setup Utility.  
Use the User Setup Utility to  
select the correct character  
table, code page, or  
international character set.  
See “Pitch” on page 22,  
“Code page” on page 22,  
and “Char table” on page 23.  
Static electricity caused by  
interference from nearby  
electrical devices or by low-  
level humidity is affecting  
printer operation.  
Make sure that the printer is  
not too close to any devices  
with electric motors or that  
raise the humidity level.  
Inappropriate settings are  
selected by your application.  
Choose different settings in  
your application.  
Wires are missing from the  
print head.  
Return the printer to your  
dealer for repair.  
Printer behaves erratically.  
Printing suddenly stops.  
The interface cable is  
connected incorrectly or  
damaged.  
Check to make sure that the  
printer interface cable is  
connected correctly. If it is,  
try a different cable.  
Static electricity caused by  
interference from nearby  
electrical devices or by low-  
level humidity is affecting  
printer operation.  
Make sure that the printer is  
not too close to any devices  
with electric motors or that  
raise the humidity level.  
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55  
Checking system software settings in Windows  
Whenever you have problems printing from a Windows application, you should  
check the following three things:  
Is the printer you are using set as the default printer?  
Is the printer you are using correctly selected in your application?  
Is the correct port selected?  
You should also refer to your Microsoft Windows User’s Guide for other  
information that might be helpful. If you still experience problems, consult with  
your software dealer.  
To check the default printer selection  
Double-click the Control Panel icon in the Main window.  
Double-click the Printers icon.  
Check to see that the name of your Star printer is the default printer. If it is  
not, double-click on the name of your printer in the list of installed printers.  
Click on Close to return to the Control Panel window.  
To check the application printer selection  
Select Print from the application’s File menu, and a window appears listing  
available printers.  
Check to see that the name of your Star printer is selected. If it is not, select  
it and try printing from your application again.  
To check the port  
Double-click the Control Panel icon in the Main window.  
Double-click the Printers icon.  
Double-click on the name of your Star printer in the list of installed  
printers.  
Click on Connect.  
Make sure that your printer cable is connected to the port highlighted in the  
list of ports.  
If you are using a parallel cable, you will probably be using LPT1. If you are  
using the optional Serial-To-Parallel Interface Converter, you should  
normally be using COM1 or COM2. Click on the correct port name.  
Click OK.  
Click on Close to return to the Control Panel window.  
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56 Troubleshooting  
Checking system software settings in MS-DOS  
If you are using a parallel cable and cannot print a text file using the MS-DOS  
PRINT command, you may have a problem with your AUTOEXEC.BAT file.  
Open the file and look for the following line:  
MODE LPT1:=COM1 or MODE LPT1:=COM2  
These lines indicate printing you are using a serial cable connection, and so you  
should delete them, save the AUTOEXEC.BAT file, and try printing again.  
Of course, if you are having problems printing with the optional Serial-To-  
Parallel Interface Converter, you should conversely check to make sure that one  
of the above lines is included in your AUTOEXEC.BAT file. The file must also  
contain information on parameter settings. For details, see the user’s manual  
that comes with the optional Serial-to-Parallel Interface Converter.  
If the above is not the problem or if you make the above changes and still  
experience problems printing using the MS-DOS PRINT command, refer to  
your MS-DOS Users’ Guide or consult with your software dealer.  
If you are successful in printing using MS-DOS PRINT command but cannot  
print from an application, check to see what printer driver is select in the  
application. See “Setting up for printing with MS-DOS” on page 43. If this does  
not help, consult with your software dealer.  
Checking the port settings in the User Setup Utility  
Start up the User Setup Utility (page 17).  
Select Port from the menu bar.  
Make sure that your printer cable is connected to the port selected in the list  
of available ports.  
If you are using a parallel cable, you will probably be using LPT1. If you are  
using the optional Serial-To-Parallel Interface Converter, you should  
normally be using COM1 or COM2.  
Exit the User Setup Utility and send the settings to the printer.  
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57  
Appendix B: Specifications  
Printing System  
Printing Speed  
Serial Impact Dot-Matrix  
Pitch  
Pica (10 cpi)  
Draft (cps/dpi)  
160/120H  
NLQ (cps/dpi)  
40/240H  
Elite (12 cpi)  
Condensed pica (17 cpi)  
Condensed elite (20 cpi)  
H: half-dot  
192/120H  
136/240H  
160/240H  
48/240H  
68/240H  
80/240H  
Print Direction  
Print Head  
Draft:  
Bi-directional logic seeking  
NLQ:  
Uni-directional or bi-directional logic seeking  
(selectable); Default: uni-directional  
Bit-Image:  
Number of pins:  
Life:  
Uni-directional logic seeking  
9
100 million dots/pin  
Line Spacing  
1/6”, 1/8”  
Character Matrix  
Pitch  
Pica (10 cpi)  
Draft  
11H  
NLQ  
9
×
18  
×
×
×
×
23H  
Elite (12 cpi)  
9
×
9H  
18  
18  
18  
19H  
12H  
10H  
Condensed pica (17 cpi)  
Condensed elite (20 cpi)  
H: half-dot  
9
×
11H  
9
× 9H  
Environment  
Operating Temperature: 50  
°
F to 95  
°
F (10  
°
C to 35  
°C)  
Storage Temperature:  
Operating Humidity:  
Storage Humidity:  
-22  
°
F to 149  
°
F (-30  
°
C to 65°C)  
30% to 80% (non-condensing)  
20% to 90% (non-condensing)  
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58 Specifications  
Paper  
Single-sheet (manual feeding)  
Paper width:  
7
to 10.5  
5.5 to 14  
0.00276  
52 to 90 g/m2 / 45 to 77 kg / 14 to 24 lbs.  
/ 178 to 267 mm  
Paper length:  
Paper thickness:  
Paper weight:  
/ 140 to 356 mm  
to 0.00472/ 0.07 to 0.12 mm  
Single sheet (automatic sheet feeding)  
Paper size:  
A4 and Letter  
0.00315 to 0.00472  
60 to 90 g/m2 / 52 to 77 kg / 16 to 24 lbs.  
Paper thickness:  
Paper weight:  
/ 0.08 to 0.12 mm  
Fanfold (with optional push tractor feeder)  
Paper width:  
4
to 10  
0.00276  
(non-carbon paper, one-ply)  
0.00984 / 0.25 mm max.  
/ 101.6 to 254 mm  
Paper thickness:  
to 0.00433 / 0.07 to 0.11 mm  
(total thickness of multi-ply paper)  
Paper weight:  
52 to 82 g/m2 / 45 to 70 kg / 14 to 22 lbs. (one-ply)  
40 to 52 g/m2 / 34 to 45 kg / 11 to 14 lbs. (multi-ply)  
Copies:  
Original + 2  
Emulation (AEC)  
Interface  
Standard Mode:  
IBM Mode:  
EPSON FX-850  
Proprinter III  
Standard:  
Centronics parallel  
RS-232C serial  
Option:  
Ribbon Type  
On-carriage, dedicated  
Monochrome (Y9):  
Black only  
Ribbon Life  
1.2 million characters (Draft 10 cpi)  
Dimensions and Weight  
Width:  
15.4/ 390 mm  
Depth:  
9.1  
/ 232 mm  
Height:  
Weight:  
120V AC  
6.2  
/ 158 mm  
13.7 lbs. / 6.2 kg  
Power Supply  
±
10%, 230V AC +6%/-14%, 240V AC 10%; 50/60Hz (depending on  
±
country of purchase)  
5W during stand-by  
4W in sleep mode  
Power consumption  
30W in ASCII draft printing  
Options  
PT-10Y Push Tractor Unit  
SPC-8K Serial-To-Parallel Interface Converter  
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Now preparing the acrobat data  
Appendix C: Interface Pin Outs  
Appendix D: Character Sets  
Appendix E: Printer Control Codes  
Click here to refer to Multiple Language Manual LC-90.  
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72 Glossary  
Appendix F: Glossary  
A.E.C  
Automatic Emulation Change feature that allows the printer to automatically  
select the proper emulation mode (standard or IBM).  
automatic sheet feeder  
Device built into the printer that automatically feeds individual sheets for  
printing.  
Centronics cable  
Parallel cable normally used to connect the printer to the computer.  
configuration file  
Computer file created by the User Setup Utility to store printer configuration  
settings.  
default setting  
Setting that is automatically selected by the printer or computer whenever you  
do not make any setting.  
emulation  
Ability of the printer to act like (emulate) certain types of printer.  
font lock  
Feature that blocks the software application from changing the font selection.  
NLQ font  
Near letter-quality font.  
Not-Ready Mode  
Printer mode in which the printer is off line and cannot be used for printing.  
power outlet  
Local AC power source that you plug into to supply power to your printer. Be  
sure that your printer is rated for the electrical power in your area. Your printer’s  
rating can be found on the plate on the bottom of the printer.  
print head shield  
Shield that protects the print head. The print head shield is built into the ribbon  
cartridge.  
push tractor unit  
Option that makes it possible to feed continuous fanfold paper into the printer.  
Ready Mode  
Printer mode in which the printer is on line and ready to print.  
Serial-To-Parallel Interface Converter  
Option that makes it possible to connect the printer to a computer via a serial  
interface instead of the standard Centronics parallel interface.  
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Portuguese SS 62  
Russian 63  
A
A.E.C. 20, 73  
Turkish 64  
adjustment lever 40  
application printer selection 55  
auto LF with CR 24  
AUTOEXEC.BAT 56  
Automatic Emulation Change  
20, 73  
code page 22  
connecting  
to a power outlet 9  
to computer 7  
control panel  
printer 37  
country 23  
automatic sheet feeder 41, 73  
detaching 12  
reinstalling 14  
D
default printer 33  
B
demo print 21  
bidirectional printing 20  
download buffer 21  
C
cable  
E
emulation 20  
parallel 7, 27, 55, 56  
carton contents 2  
char. table 23  
character patterns 21  
character set  
errors 38  
F
font lock 23  
Font window 22  
char. table 23  
code page 22  
country 23  
IBM #2 61  
international 60  
standard 60  
character sets 60  
choosing a location 1  
Code Page  
font lock 23  
NLQ Font 22  
pitch 22  
Brazil-ABICOMP 65  
Brazil-ABNT 64  
Canadian French 62  
CS2 64  
print mode 22  
zero style 23  
fonts  
selecting in Windows 36  
front cover  
Gost-Russian 63  
Hungarian 64  
IBM-Russian 63  
Icelandic 62  
opening 4  
G
Latin-2 61  
Multi-lingual 61  
Nordic 62  
General window 19  
A.E.C. 20  
Polish 63  
demo print 21  
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emulation control 20  
RAM usage 21  
Sleep Mode 21  
handling 39  
length 24  
letterhead 41  
loading 9  
manual feeding 41  
multi-page form 9  
selecting 39  
H
Help window 30  
hexadecimal dump 47  
thickness adjustment 40  
paper jams 41  
I
paper out 25  
paper support 6  
Paper window 24  
auto LF with CR 24  
line spacing 24  
page length 24  
paper out 25  
tear-off 25  
input buffer 21  
L
line spacing 24  
M
manual sheet feeding 41  
Microsoft Windows 31  
setting up for 31  
timeout printing 25  
top margin 25  
parallel cable 7  
length 7  
MS-DOS 43  
selecting a printer 43  
selecting fonts with 44  
setting up for 43  
pitch 22  
port  
checking 55, 56  
parallel 8  
N
NLQ Direction 20  
power switch 9  
print head shield 5  
print mode 22  
printer port  
NLQ Font 22  
Not-Ready 38  
O
changing 27  
printing  
options 2  
getting ready 33  
pausing 45  
Windows 34  
push tractor 34  
push tractor unit 2  
P
page length 24  
paper  
advancing 38  
automatic feeding 41  
ejecting 38  
fanfold 1, 9  
feeding 38  
R
RAM Usage 21  
Ready 38  
ribbon cartridge  
installing 5  
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S
Z
serial-to-parallel converter 7, 8, zero style 23  
17  
Sleep Mode 21  
entering 37  
precautions 21  
system software settings  
MS-DOS 56  
Windows 55  
T
tear-off 25  
test  
long 47  
short 47  
timeout printing 25  
top margin 25  
troubleshooting 49  
TrueType fonts  
installing 36  
U
unidirectional printing 20  
User Setup Utility  
default settings 29  
Exit 30  
exiting 30  
Font window 22  
Importing setup data 29  
installing 15  
new configuration file 28  
saving changes 28  
starting up 17  
V
vertical alignment 26  
W
Windows 31  
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Custom er service inform ation  
If you experience any technical difficulties with your Star printer, please refer to Appendix A How  
to deal with printing problems. This chapter describes easy methods to diagnose and resolve some  
of the problems that you may encounter.  
For further technical support, you should first contact your Authorized Star Dealer. If you require  
additional support, Star Micronics offers a wide variety of technical support services. Please use  
one of the telephone numbers listed below, depending on the country in which your Star printer  
was purchased.  
Star Micronics Technical Hotline:  
North America:  
United Kingdom:  
Hong Kong:  
Australia:  
New Zealand:  
1-908-572-3300  
44-1277-232036  
852-2795-2335  
61-2-748-4300  
64-9-570-1470  
Star Micronics FaxBack (Document Retrieval) System:  
Requires access to a facsimile machine or board with receive capability  
North America:  
1-908-572-4004  
Star Micronics Bulletin Board Service:  
Requires a computer modem  
North America:  
United Kingdom:  
France:  
1-908-572-5010  
44-1494-461395  
33-1-305807  
Germany:  
Netherlands:  
Australia and New Zealand:  
49-69-780929  
31-73-424485  
61-2-748-2960  
Custom er response  
Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this manual.  
Please address your correspondence to Attn: Product Manager  
Worldwide Headquarters  
STAR MICRONICS CO., LTD.  
536 Nanatsushinya, Shimizu,  
Shizuoka, 424, Japan  
North and South America Markets  
STAR MICRONICS AMERICA, INC.  
70- D Ethel Road West  
Australian Market  
STAR MICRONICS PTY. LTD.  
Unit A/107-115 Asquith Street,  
Silverwater, NSW 2141  
Australia  
New Zealand Market  
STAR MICRONICS (N.Z.) LTD.  
64 Lunn Ave. Mount Wellington  
P.O. Box 6255, Wellesley St.,  
Auckland, New Zealand.  
Piscataway, NJ 08854-5950  
European Market  
STAR MICRONICS DEUTSCHLAND  
GMBH  
Westerbachstraße 59  
D-60489 Frankfurt  
F.R. of Germany  
Asian Market  
STAR MICRONICS ASIA LTD.  
18/F Tower 2, Enterprise Square  
9 Sheung Yuet Road, Kowloon Bay, HONG  
KONG  
U.K. Market  
STAR MICRONICS U.K. LTD.  
Star House  
Peregrine Business Park  
Gomm Road, High Wycombe  
Bucks. HP13 7DL, U.K.  
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