3
Using Peripheral Devices.................................................................................................................................................86
Using the Power Saving Modes.................................................................................................................................98
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4
Internet.....................................................................................................................................................................130
Printing.....................................................................................................................................................................140
Speakers..................................................................................................................................................................143
Peripherals...............................................................................................................................................................150
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5
Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing.
!
External views illustrated in this manual may look slightly different from those of your computer.
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Welcome mat — Contains an overview of connections, setting up information, etc.
❑ Safety Information — Contains safety guidelines and owner information.
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6
Before Use
Non-printed Documentation
❑ User Guide (this manual) — Contains features of your computer. It also includes information about the software programs
included with your computer, as well as information on solving common problems.
❑ Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer.
To view the online Specifications:
1
2
Connect to the Internet.
Go to the Sony online support Web site at:
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
❑ VAIO Recovery Guide — Provides information about restoring individual software programs, software drivers, and drive
partition(s) or your entire hard disk drive to the original factory installed settings.
To access this on-screen guide:
1
2
3
Click Start
and Help and Support.
Click Manuals & Specifications.
Click VAIO Recovery Guide.
❑ MCE Guide (Selected models only) — Provides information about using Windows Media Center.
To access this on-screen guide:
1
2
3
Click Start and Help and Support.
Click Manuals & Specifications.
Click MCE Guide.
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7
Before Use
Ergonomic Considerations
Whenever possible, you should attempt to take account of the following ergonomic considerations:
❑ Stable work surface — Use a stable work surface large enough to support the computer and other peripheral equipment.
❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or external mouse. Let your upper
arms hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may
strain muscles or tendons.
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8
Before Use
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
❑ Viewing angle of the display – Use the display's tilting feature to find the best position. You can reduce eye strain and
muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well.
!
While adjusting the viewing angle, do not exert excessive pressure on your computer, especially on the center of the speaker grill, to eliminate a risk of
mechanical damage.
❑ Lighting – Choose a location where windows and lights do not create glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work effectiveness.
❑ Ventilation – Make sure you leave at least 4 inches (10 cm) of space behind and at least 8 inches (20 cm) of space on
each side of the main unit.
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9
Getting Started
Getting Started
This section describes how to get started with using your VAIO computer.
!
Before starting your computer for the first time, do not connect any new hardware that did not originally come with your computer. Make sure to start
up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer,
an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
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10
Getting Started
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
Front
A Built-in speakers (stereo)
B Built-in microphone (monaural)
E Power button
Press this button to turn off the LCD backlight and the speaker
volume.
✍
You can change the MONITOR OFF button setting to keep the speaker volume
more in its help file.
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11
Getting Started
Back
A Back panel cover
Remove the back panel cover to access the ports and jacks
!
Before removing the cover, be sure to shut down your computer.
B Prop-up stand
Grasp the side ends with both hands and raise the bottom end,
as shown below, to place your computer upright. When moving
or storing the computer, you can simply push it back down for
easy handling.
!
Be sure to place your computer on a soft cloth to avoid damage to your computer
screen.
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14
Getting Started
Left
D Headphones jack
Connect external headphones or speakers.
E Line In jack
Connect an external audio device for audio input.
F Microphone jack
Connect an external microphone.
*1
*2
*3
*1
Referred to as the ExpressCard slot hereinafter.
*2
Your computer supports Memory Stick PRO media and Memory Stick Duo
media with high speed and high capacity capabilities.
*3
Supports high-/full-/low- speeds.
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15
Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights.
Indicator
Functions
Power 1
Illuminates in green when the power of the computer is on, illuminates in orange when the computer is in Sleep
mode, and turns off when the computer is off.
Media Access
Illuminates when data is read from or written to a memory card. (Do not enter Sleep mode or turn
off the computer when this indicator is on.) When the indicator is off, the memory card is not being used.
MONITOR OFF
Illuminates in orange when the LCD backlight and the speaker volume are turned off.
Optical disc drive
Illuminates when data is read from or written to the optical disc. When the indicator is off, the optical disc is not
being used.
Illuminates when data is read from or written to the hard disk drive. Do not enter Sleep mode or turn off the
computer when this indicator is on.
Hard disk drive
Wireless LAN
✍
Illuminates when the wireless LAN function is running.
You can change the brightness of the indicator lights. See Setting Up Your Computer with VAIO Central (page 97) and find out more in its help file.
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16
Getting Started
Connecting a Power Source
You need an AC adapter as a power source for your computer.
Before Accessing the DC IN Port
You need to remove the back panel cover (1). Simply pull the cover off your computer.
!
Be sure to put the cover back on the computer when you are done.
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17
Getting Started
Using the AC Adapter
✍
Use your computer only with the supplied AC adapter.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the cable attached to the AC adapter (3) into the DC IN port (4) on the computer.
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18
Getting Started
✍
You can bundle the AC adapter cable along with other cables to keep them tidy. Snap open the cable bundler, route the cables through it, and then snap
the cable bundler back shut as shown below:
To disconnect your computer completely from AC power, unplug the AC adapter.
Make sure that the AC outlet is easily accessible.
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19
Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
Turn off any peripherals connected to the computer.
2
3
Click Start, the arrow next to the Lock button, and Shut Down.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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22
Using Your VAIO Computer
Using the Wireless Keyboard
A Function keys
Perform certain tasks. The task associated with each function
key varies among software applications except the following
combinations with the Fn key.
Fn + F5: Decreases lightness intensity of the LCD screen.
Fn + F6: Increases lightness intensity of the LCD screen.
Fn + F10: Changes the screen resolution.
B Muting button
Turns the volume on and off.
C Volume control buttons
Increase (+) or decrease (-) the volume.
D Shortcut buttons
Perform the pre-assigned tasks. The default tasks are as
follows:
S1: Launches the WinDVD software.
S2: Launches Internet Explorer. When Internet Explorer is up
and running, press this button to magnify the contents in the
foreground Internet Explorer window. One press magnifies the
contents by 50%. When magnification reaches 200%, it goes
back to 100%.
S3: Opens the Media Center Start menu (on models with a TV
tuner board).
Launches the Windows Mail software (on models without a TV
tuner board).
✍
You can change these button assignments with VAIO Central. See Setting Up
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Using Your VAIO Computer
E Standby button
H Windows key
Provides for the lower level of power consumption.
For details on power management, see Using the Power Saving
Displays the Start menu.
I Applications key
Displays a shortcut menu in certain software applications.
F POWER switch
J Directional arrow keys
Slide the POWER switch to turn on and off the wireless keyboard.
Move the pointer on the computer screen.
G Indicators
K Numeric keypad
(Battery):
turns on while the AA batteries for the
Use the numeric keypad to type numbers or to perform basic
math calculations.
wireless keyboard are sufficient and switches to
batteries wear out.
when the
(Num lock): Turns on while in the Num Lock state.
(Caps lock): Turns on while in the Caps Lock state.
(Scroll lock): Turns on while in the Scroll Lock state.
(Connect): Turns on while connection between the computer and
the wireless keyboard is in place to indicate that the keyboard is
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24
Using Your VAIO Computer
A Keyboard feet
Flip open to adjust the keyboard angle.
B CONNECT button
Press to enable the wireless keyboard to communicate with the
main unit.
C Battery compartment
Storage compartment for the AA batteries.
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25
Using Your VAIO Computer
Before you use the keyboard
Four AA alkaline batteries are supplied with your computer for use in the wireless keyboard. Before attempting to use the
wireless keyboard, you must install the batteries and establish communication between the computer and the keyboard.
!
To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: approximately 32.8 feet (10 m) from your
computer.
Confirm that the supplied AA batteries are properly installed.
Press the CONNECT button located on the back of your computer first, and then press the CONNECT button on the bottom of the wireless keyboard.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard. These devices may cause
interference, causing the keyboard to stop working properly.
Do not place metal furniture near your computer or wireless keyboard, as this may create interference, causing the keyboard to stop working properly.
Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery.
Do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the wireless
keyboard.
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26
Using Your VAIO Computer
To connect the wireless keyboard
!
To connect your wireless keyboard, it must be located within a range of approximately 11.8 inches (30 cm) to approximately 39.4 inches (1 m) from
the computer.
1
2
3
4
5
Insert the supplied four AA batteries (1) into the battery compartment (2) on the bottom of the wireless keyboard.
Turn on the computer.
Slide the POWER switch (3) at the top of the keyboard to the ON position.
Press the CONNECT button (4) on the back of the computer.
Press the CONNECT button (5) on the bottom of the keyboard.
The connect indicator
turns on in the indicator window on the keyboard when connection is established between the
computer and the keyboard. If not, repeat the procedure.
!
Steps 4 and 5 must be completed within 10 seconds of each other.
If the wireless keyboard is left unused for 20 minutes or longer, the connect indicator
will turn off. This could indicate that the connection between
your computer and the keyboard is lost. Press the Fn key to check that the connect indicator turns on before using the keyboard.
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27
Using Your VAIO Computer
✍
You can check the battery indicator (
or
) in the indicator window on the wireless keyboard for its battery power level.
If the wireless keyboard does not operate properly, the batteries may need to be replaced. If the wireless keyboard is not being used for an extended
period of time, remove the batteries to avoid possible damage from battery leakage.
If you want to put the wireless keyboard in a more 'ergonomic' position, flip open the keyboard feet.
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28
Using Your VAIO Computer
Using the Mouse
A wireless mouse is supplied with your computer.
Using the Wireless Mouse
The wireless optical mouse has no cables to plug in and uses a light-emitting diode (LED) instead of a ball.
A Left button
Click or double-click the left button to select items. To drag and
drop items, hold the left button down while sliding the mouse,
then release the button to drop the item.
B Central wheel
Rotate the central wheel to scroll up or down a page. Press the
wheel once to lock the scroll action and control the movement
by moving the entire mouse (the scroll function is available only
with applications that support it).
C Right button
Press the right button once to display a context-sensitive
shortcut menu (not always an active function).
D Power switch
Slide the switch to turn the mouse on and off. This will help you
save battery power.
E CONNECT button
Press to enable communication between the computer and the
wireless mouse.
F Battery indicator
Blinks when the mouse batteries are running out of power.
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29
Using Your VAIO Computer
Before you use the mouse
Two AA alkaline batteries are supplied with your computer for use in the wireless mouse. Before attempting to use the
wireless mouse, you must install the batteries and establish communication between your computer and the mouse.
!
To maintain good communication, operate the wireless mouse within the distance limitations of mouse: approximately 32.8 feet (10 m) from your
computer.
Confirm that the supplied AA batteries are properly installed.
Press the CONNECT button located on the back of your computer first, and then press the CONNECT button on the bottom of the wireless mouse.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless mouse. These devices may cause
interference, causing the mouse to stop working properly.
Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterns.
Avoid surfaces such as mirrors, smooth glass, or magazines that have half- tone printing.
Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing the mouse to stop working properly.
Do not mix old (used) and new batteries when replacing batteries in the wireless mouse. Always use the same type and manufacture of battery.
Do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the wireless
mouse.
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30
Using Your VAIO Computer
To connect the wireless mouse
!
To connect the wireless mouse, it must be located within a range of approximately 11.8 inches (30 cm) to approximately 39.4 inches (1 m) from the
computer.
1
Insert the supplied two AA batteries into the wireless mouse as shown below.
2
3
Turn on the computer.
Press the CONNECT button (1) on the back of the computer.
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31
Using Your VAIO Computer
4
Turn over the mouse, slide the power switch to the ON position, and press the CONNECT button.
Communication between the mouse and the computer should now be established.
!
Steps 3 and 4 must be completed within 10 seconds of each other.
✍
If the wireless mouse does not operate properly, the batteries may need to be replaced. If the wireless mouse is not being used for an extended period
of time, remove the batteries to avoid possible damage from battery leakage.
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33
Using Your VAIO Computer
Using the Built-in MOTION EYE Camera
Your computer is equipped with a built-in MOTION EYE camera.
The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software.
Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using
such software.
Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in
MOTION EYE camera, respectively. Make sure that the camera is activated before using the software.
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34
Using Your VAIO Computer
✍
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the
application before using the built-in MOTION EYE camera.
You can change the capture angle of the built-in MOTION EYE camera with the capture angle adjuster (1) on the back of your computer. Push down or
up the horizontal bar to adjust the angle upward or downward, respectively, until you see the live feed in the desired angle.
!
The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a
malfunction.
You cannot operate the built-in MOTION EYE camera with the Microsoft Windows MovieMaker software.
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35
Using Your VAIO Computer
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
To insert a disc
!
Be sure to attach the 8cm disc adapter to an 8cm disc before inserting the disc into the optical disc drive slot.
1
2
Turn on the computer.
With the label side facing toward you, slide a disc into the optical disc drive slot.
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36
Using Your VAIO Computer
✍
In Sleep mode, inserting a disc will automatically launch Windows and may display a window for selecting your preferred software program to launch
or may automatically launch a preinstalled CD/DVD program.
If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled CD/DVD program.
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37
Using Your VAIO Computer
To remove a disc
!
The drive eject button is disabled when your computer is turned off.
Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction.
Be sure not to pull out the optical disc forcefully before it completely slides out.
1
2
Check that the optical disc drive indicator (1) is off.
Press the drive eject button (2).
The optical disc slides out.
✍
If pressing the drive eject button does not slide the disc out of the drive, restart your computer and repeat the procedure.
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38
Using Your VAIO Computer
Reading and Writing Optical Discs
Your computer plays and records CDs and DVDs, depending on the model you purchased. Check your specifications for the
type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive
supports.
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
CD-
ROM
Video
CD
Music
CD
CD
Extra
CD-R/
RW
DVD-
ROM
DVD-
Video
DVD-R/ DVD+R/ DVD+R DVD-R DVD-
RW
RW
DL
PR
PR
DL
PR
PR
RAM
*1 *2
*5
*5
*6
*6
*3 *4
DVD RW/ R DL/RAM
P
P
P
P
P
P
P
P
PR
PR
P
P
P
P
PR
PR
PR
PR
–
*1 *2
DVD RW
(Supporting DVD R DL)
PR
CD-RW/DVD-ROM
P
P
P
P
P
P
P
P
PR
P
P
P
P
P
P
P
P
P
P
P
P
P
–
–
DVD-ROM
*1
Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1.
Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2.
*2
*3
*4
The DVD RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with removable cartridge.
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*5
*6
Writing data to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
Writing data to DVD-R DL (Dual Layer) discs is available only on discs supporting DVD-R DL (Dual Layer) recording.
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39
Using Your VAIO Computer
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
*9
CD-
ROM
Video
CD
Music CD
CD-R/
RW
DVD-
ROM
DVD-
Video
BD-
ROM
DVD-R/ DVD+R/ DVD+R DVD-R DVD-
BD-R /
CD
Extra
RW
RW
DL
DL
RAM
*10
RE
*8
*1 *2
*5
*6
*3 *4
*7
Blu-ray
Disc Drive
P
P
P
P
P
P
P
PR
PR
PR
PR
PR
PR
PR
*7
Supports writing data to BD-R Version 1.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE Version 2.1
discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB). The Blu-ray Disc drive on your computer does not support BD-RE
Version 1.0 discs and Blu-ray cartridge discs.
*8
Writing data to Ultra Speed CD-RW discs is not supported.
BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format.
BD-RE stands for Blu-ray Disc-Rewritable in Version 2.1 format.
*9
*10
!
This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Please be aware that the audio side
(non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices
on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee
the compatibility of VAIO CD drives with discs that are not compliant with the official "CD" format standard (or "DVD" standard in relation to DVD drives).
USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
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40
Using Your VAIO Computer
✍
8cm disc writing is not supported.
Except the Blu-ray Disc drive, all other optical disc drives are capable of reading 8cm discs with the supplied 8cm disc adapter.
With the supplied 8cm disc adapter, the Blu-ray Disc drive is capable of reading 8cm DVD-R, DVD-RW, DVD+RW, and DVD+R DL discs, but not 8cm
CD-ROM and DVD-RAM discs.
!
To play copyright protected Blu-ray Discs continually, you need to update the AACS key. Note that the AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc playback. VAIO computers may not support movie
playback on packaged media recorded in AVC or VC1 formats at high bit rates.
Video recording to Blu-ray Disc media is done in MPEG2 format only.
Region settings are required for Movies and BD-ROM contents. If the region setting and the region of the disc do not match, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
of copyright protected Blu-ray Discs.
Some contents may restrict video output to be standard definition or prohibit analog video output at all. It is strongly recommended that digital HDCP-
compliant environment be implemented for optimum compatibility and viewing quality
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41
Using Your VAIO Computer
Notes on writing data to a disc
❑ Use only Sony Value-added software when writing to CD/DVD media. (e.g. Click to DVD)
Other software programs may not be fully compatible and errors may result.
❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete
this process, follow the instructions included with your software.
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while writing data to a disc.
❑ Deactivate the screen saver and exit anti-virus software before writing data to a disc.
❑ Do not use memory-resident utility software while writing data to a disc. This may cause your computer to malfunction.
❑ When using your software application to burn discs, make sure you exit and close all other applications.
❑ Never touch the surface of the disc. Fingerprints and dust on the surface of a disc may cause writing errors.
❑ Do not switch power modes while using the preinstalled software and while using the CD burning software.
❑ Never affix an adhesive label to discs. This will affect the use of the disc irreparably.
❑ Make sure you use the same CD burning software to add data to a used disc. Use of different CD burning software for
additional data burning may cause a failure. For example, if you have a disc with data that you burned with the Roxio
Easy Media Creator software, use the Roxio Easy Media Creator software to add some data to the same disc.
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42
Using Your VAIO Computer
Notes on playing discs
To achieve optimum performance when playing DVDs, you should follow these recommendations.
❑ Close all open applications before playing a DVD movie.
❑ Some CD players and computer's optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
disc media.
❑ Some DVD players and computer's optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-
R DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM disc media.
❑ Do not use memory-resident utility software to speed up disc access when playing a DVD. This may cause your computer
to malfunction.
❑ Deactivate the screen saver and exit anti-virus software before playing a disc.
❑ Some discs recorded at 20 or 24 bits may produce noise while playing. If you have audio devices connected, this may
damage your hearing and the speakers. Reduce the volume before playing a DVD.
❑ Do not switch to power saving modes while your computer is playing a DVD.
❑ Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the
disc. If the DVD is labeled "all," this means that you can play this DVD in most regions of the world. If the region code of
your residence area is different from the label on the DVD disc or on the packaging, you cannot play the disc on your
computer.
❑ When you are playing a DVD (video or audio) and you want to remove a USB device, such as USB-compatible speakers,
make sure you stop the DVD first. Removing a USB-compatible device during DVD (video or audio) playback may cause
a malfunction.
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43
Using Your VAIO Computer
Playing CDs
To play an audio CD
1
2
Insert a disc into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD.
If the Audio CD window appears, click to select an option.
Copying Files to CDs
To copy files to a disc
!
Do not strike or shake your computer while writing data to a disc.
1
Insert a disc into the optical disc drive.
If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
appears.
2
3
Open the folder that contains the file(s) you want to copy and drag them to the empty disc folder.
Close the disc folder.
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Using Your VAIO Computer
Playing DVDs
To play a DVD
1
2
3
Close all running software applications.
Insert a DVD into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD.
For instructions on how to use the software, see the help file on your DVD software.
Copying Files to DVDs
To copy files to a disc
1
2
Insert a disc into the optical disc drive.
If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to copy files to the disc.
For instructions on how to use the software, see the help file on your DVD software.
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Using Your VAIO Computer
Using the TV Function
Your computer may have a TV tuner board installed along with Windows Media Center to enhance your computing
experience. See the online Specifications to find whether your model is equipped with the TV tuner board.
Media Center provides you with a wide range of TV, DVD, and video viewing, as well as music recording and playback. This
section describes how to set up your TV, set-top box, and other equipment. See the online MCE Guide for more information
on Media Center features.
To access this on-screen guide
1
2
3
Click Start and Help and Support.
Click Manuals & Specifications.
Click MCE Guide.
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Using Your VAIO Computer
Setting Up TV Connections
The best method of connecting your computer system, TV monitor or display, and cable service access, depends on the type
of cable connection available in your home.
TV signal reception strength will vary widely depending on service availability in your area as well as the type of connection
available.
One primary cable to connect the computer to a TV cable or antenna is the TV coaxial cable (supplied). One end connects
to the computer's VHF/UHF port, and the other end connects to the cable service access or antenna.
A TV coaxial cable
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Connecting to standard cable access (CATV)
To connect in CATV mode (Option 1)
1
2
Connect one end of the TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2).
Connect the other end to the VHF/UHF port (3) on the computer.
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Using Your VAIO Computer
To connect in CATV mode (Option 2)
1
Connect the two metal hooks on a 75-ohm/300-ohm RCA transformer cable (1) (not supplied) to the screw-type grips at
your cable service access (wall outlet) (2).
2
Connect one end of a TV coaxial cable (3) (supplied) to the transformer end of the RCA transformer cable (1). Connect
the other end to the VHF/UHF port (4) on the computer.
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Using Your VAIO Computer
Connecting to a standard antenna
You can connect your computer to an indoor/outdoor antenna system, using Option 1 or Option 2 from the previous section,
Connecting to standard cable access (CATV) (page 47). Depending on the type of antenna system in your home, your
connection may require a VHF/UHF RF combiner/transformer (not supplied) to connect the computer and the indoor/outdoor
antenna system.
✍
If you are connecting to an indoor/outdoor antenna, you may need to reorient the antenna for best reception. Move the antenna cable away from other
power sources or connectors to reduce reception interference.
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Using Your VAIO Computer
To connect in terrestrial mode (Option 1)
1
Connect one end of a TV coaxial cable (1) (not supplied) to your antenna outlet (2). Connect the other end to a VHF/UHF
RF combiner/transformer (3) (not supplied).
2
3
Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3).
Connect one end of another TV coaxial cable (5) (supplied) to the feed connector (4). Connect the other end to the VHF/
UHF port (6) on the computer.
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Using Your VAIO Computer
To connect in terrestrial mode (Option 2)
1
Connect one end of a 300-ohm twin lead cable (1) (not supplied) to the screw-type grips at your antenna outlet (2).
Connect the other end to the grips on a VHF/UHF RF combiner/transformer (3) (not supplied).
2
3
Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3).
Connect one end of a TV coaxial cable (5) (supplied) to the feed connector (4). Connect the other end to the VHF/UHF
port (6) on the computer.
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Using Your VAIO Computer
Connecting with a cable or satellite set-top box (STB)
You can connect your computer to cable service access that uses a set-top box (cable or satellite). When using the set-top
box (STB) setup, you can only change channels through the STB, using its controls or the supplied remote commander.
When using the STB setup:
❑ A standard TV remote control cannot be used to change TV channels. You can use your TV remote control to set the TV
to the channel-out number (channel 3, 4, etc.) or direct video input specified by your cable or satellite service provider.
❑ You may be able to use a universal remote control or commander to change TV channels, if the device is capable of
controlling the STB.
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Using Your VAIO Computer
To connect in STB mode (Option 1)
1
2
3
4
Connect one end of a TV coaxial cable (1) (not supplied) to your cable service access (wall outlet) (2). Connect the other
end to the VHF/UHF IN port on the back panel of your set-top box (STB) (3).
Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect
the other end to the single-connection end of a splitter device (5) (not supplied).
Connect a third TV coaxial cable (6) (supplied) to the double-connection end of the splitter device (5). Connect the other
end to the VHF/UHF port (7) on the computer.
Connect a fourth TV coaxial cable (8) (not supplied) to the double-connection end of the splitter device (5). Connect the
other end to the VHF/UHF port (9) on the rear of your TV monitor or display.
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Using Your VAIO Computer
To connect in STB mode (Option 2)
1
2
3
Connect one end of a TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2). Connect the other end
to the VHF/UHF IN port on the back panel of your set-top box (STB) (3).
Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect
the other end to the VHF/UHF port (5) on the rear of your TV monitor or display.
Connect one end of a stereo A/V dubbing cable with triple RCA jacks (6) (not supplied), to the Composite Audio Out (L/
R) jacks (7) and the Video Out jack (8) on the back panel of your set-top box (STB) unit (3), matching the plug and jack
colors.
4
5
Connect the other RCA jacks of the stereo A/V dubbing cable (6) into the AUDIO INPUT (L/R) jacks (9) and the VIDEO
INPUT (VIDEO) jack (10) on the computer, matching the plug and jack colors.
If you prefer better video quality, connect one end of an S Video cable (11) (not supplied) to the S Video Out port (12) on
the back panel of the set-top box (STB) (3). Connect the other end to the VIDEO INPUT (S VIDEO) port (13) on the
computer.
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Using Your VAIO Computer
A Pause X button
Press to pause media playback. Press again to resume
playback.
Stop x button
Press to stop media playback or TV recording session.
Forward M button
Press to fast-forward media at three speeds.
Skip B? button
Press to move media forward, for example, one audio track, one
DVD chapter, and 30 seconds of recorded TV or video.
Replay ?b button
Press to move media backward, for example, one audio track,
one DVD chapter, and seven seconds of TV or video.
Rewind m button
Press to move media backward at three speeds.
Record z button
Press to begin recording.
Play N button
Press to begin media playback.
B Back button
Press to return to the previous window.
C Volume buttons
Press to increase (+) or decrease (-) the volume.
D Recorded TV button
Press to view previously recorded TV programs (In My TV
window).
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Using Your VAIO Computer
E Guide button
N Muting button
Press to view the TV program guide for your area.
Press to turn off the sound. Press again to restore the sound.
F Alphanumeric buttons
O Channel/Page buttons
Press to select specific channels or enter text. (Press ENTER or
OK to activate the channel selection.)
Press to change or page up/down channels (no number input
required).
G CLEAR button
P Live TV button
Press to backspace and delete entered text.
Press to view TV programs.
H APPLICATION SELECT button
Q DVD menu button
Press to switch among open applications. This button works the
same as the Alt+Tab keys.
Press to open the main menu on a DVD.
R ENTER button
I APPLICATION CLOSE button
Press to activate feature or action, such as channel selection or
return to previous channel. (This button's actions are similar to
using the OK button.)
Press to close the active application window.
J Standby button
Press to place the computer into Sleep mode to reduce power
consumption.
K Start button
Press to open the Media Center Start menu.
L More button
Press to view additional options that are available for Media
Center features.
M Directional arrow buttons
Press the M, m, <, and , buttons to move the pointer on the
computer screen.
OK button
Press to select the desired action or window option. When
watching full-screen TV, press to return to the previous channel.
Press again to switch between channels.
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Using Your VAIO Computer
Before you use the remote commander
Before using the remote commander, you need to insert the supplied AA manganese batteries and connect the remote sensor
to enable communication between the computer and the remote commander.
To insert batteries
1
2
Turn the remote commander over.
Slightly push down the dented area (1), slide the battery cover in the direction of the arrow, and remove the cover.
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Using Your VAIO Computer
3
Insert the supplied two AA batteries into the remote commander.
4
Put the battery cover back on the remote commander and slide it in the reverse direction of the arrow illustrated above
until the cover clicks into place.
✍
If the remote commander does not operate properly, you may need to replace the batteries. When the remote commander has not been used for an
extended period of time, remove the batteries to avoid possible damage from battery leakage.
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Using Your VAIO Computer
To connect the remote sensor
1
2
Choose the USB port (1)
you prefer to use.
Plug the remote sensor cable (2) into the USB port.
3
Position the remote sensor (3) to enable unobstructed communication with the remote commander.
If you are using a cable or satellite set-top box, you can attach the remote sensor control to the remote sensor, which enables
you to control the set-top box with the remote commander.
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Using Your VAIO Computer
To connect the remote sensor control
1
Plug the cable from the remote sensor control (1) into either jack (1 or 2) on the back of the remote sensor (2).
2
3
Remove the adhesive tape cover from the bottom of the remote sensor control (1).
Attach the remote sensor control (1) onto the set-top box (3) near the infrared port (4).
!
Do not cover the infrared port when attaching the remote sensor control.
The remote sensor must be visible in a line-of-sight with the remote commander in order to function properly.
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Using Your VAIO Computer
Using PC Cards
PC Cards allow you to connect portable external devices to your computer.
Inserting a PC Card
!
Some PC Cards or their functions may not be compatible with your computer.
You do not need to shut down your computer before inserting or removing a PC Card.
To insert a PC Card
1
2
3
4
5
Push the PC Card release button so that the release button pops out.
Push the PC Card release button a second time so that the PC Card slot protector pops out.
Gently take hold of the protector and pull it out of the slot.
Insert the PC Card into the PC Card slot with the front label facing toward you.
Gently push the PC Card into the slot all the way to the end.
The PC Card is automatically detected by your system.
The Safely Remove Hardware icon appears on the taskbar.
!
Insert the PC Card slot protector to protect against debris entering the slot when not using a PC Card. Before moving your computer, make sure to
insert the PC Card slot protector into the slot.
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Using Your VAIO Computer
✍
Some devices may not function properly if you continually switch to Normal mode from Sleep mode. For some PC Cards, if you alternate between
Normal mode and Sleep mode while the card is inserted, you may find that a device connected to your system is not recognized. Restart your system
to correct the problem. Restarting will restore the original state of your computer.
Make sure you use the most recent software driver provided by the PC Card manufacturer.
Do not force a PC Card into the slot. It may damage the connector pins. If you have difficulty inserting a PC Card, check that you are inserting the PC
Card in the correct direction. See the manual that came with your PC Card for more information.
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Using Your VAIO Computer
Removing a PC Card
Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not
work properly.
To remove a PC Card
✍
To remove a PC Card when your computer is off, skip steps 1 to 7.
1
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2
3
Select the hardware you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
4
5
Confirm that the device can be safely removed from the system.
Click OK.
A message appears stating it is now safe to remove the hardware device.
6
7
8
9
Click OK.
Click Close to close the Safely Remove Hardware window.
Push the PC Card release button so that the release button pops out.
Push the PC Card release button a second time so that the PC Card pops out.
10 Gently take hold of the Card and pull it out of the slot.
11 If the PC Card release button is still out, push it back in all the way to the end.
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Using Your VAIO Computer
Using the ExpressCard Module
Your computer is equipped with either a Universal ExpressCard slot* or an ExpressCard™/34 slot* for transferring data among
digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an
ExpressCard™/34 (34 mm wide) or ExpressCard™/54 (54 mm wide) module* as shown below; and the latter, an
ExpressCard™/34 module* only.
❑ ExpressCard™/34 module*
❑ ExpressCard™/54 module*
Your computer is equipped with a Universal ExpressCard slot*.
*
Hereinafter, referred to as the ExpressCard slot and the ExpressCard module.
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Using Your VAIO Computer
Inserting an ExpressCard Module
!
Your computer is delivered with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot for the first time.
Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot.
✍
You do not need to shut down your computer before inserting or removing the ExpressCard module.
To insert an ExpressCard module
1
2
3
4
Push the ExpressCard slot protector to pop it out.
Gently take hold of the ExpressCard slot protector and pull it out of the slot.
Hold the ExpressCard module with the arrow facing toward you and pointing toward the ExpressCard slot.
Carefully slide the ExpressCard module (1) into the slot until it clicks into place.
Do not force it into the slot.
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Using Your VAIO Computer
!
Insert the ExpressCard slot protector to protect against debris entering the slot when not using an ExpressCard module. Before moving your computer,
make sure to insert the ExpressCard slot protector into the slot.
✍
If the module or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Make sure you use the most recent software driver provided by the ExpressCard module manufacturer.
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Using Your VAIO Computer
Removing an ExpressCard Module
Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your
system may not work properly.
To remove an ExpressCard module
✍
To remove an ExpressCard module when your computer is off, skip steps 1 to 7.
1
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2
3
Select the hardware you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
4
5
Confirm that the device can be safely removed from the system.
Click OK.
A message appears stating it is now safe to remove the device.
6
7
8
9
Click OK.
Click Close to close the Safely Remove Hardware window.
Push in the ExpressCard module toward the computer to pop it out.
Gently take hold of the ExpressCard module and pull it out of the slot.
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Using Your VAIO Computer
Using the Memory Stick Media
Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile IC recording
media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile
phones and other devices. Because it is removable, it can be used for external data storage.
For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.com/en/.
!
Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB that are available as of
September 2006. However, not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility.
Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility.
MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick media with the MagicGate logo to use
this feature.
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Using Your VAIO Computer
Inserting a Memory Stick Media
To insert a Memory Stick media
1
2
3
Hold the Memory Stick media with the arrow pointing toward the Memory Stick PRO/Duo media slot.
Carefully slide the Memory Stick media into the slot until it clicks into place.
The Memory Stick media is automatically detected by your system and appears in your Computer window as a local
drive, under the appropriate letter (depending on the configuration of the computer).
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Using Your VAIO Computer
!
Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer
or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly.
Do not insert more than one Memory Stick media into the slot. Improper insertion of the media may damage both your computer and the media.
✍
Your computer supports Memory Stick Duo media and is equipped with the Memory Stick PRO/Duo slot that is compatible with both standard- and
duo-size media. For more information on the Memory Stick Duo media, visit the Memory Stick Web site at http://www.memorystick.com/en/.
You can insert a Memory Stick Duo media directly into the slot.
To view the contents of the Memory Stick media
1
2
Click Start and Computer to open the Computer window.
Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media.
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Using Your VAIO Computer
To format a Memory Stick media
The Memory Stick media has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media.
Formatting the Memory Stick media erases the entire data on the media. Avoid accidental erasure of your valuable data.
Do not remove the Memory Stick media from the slot while formatting the media. This could cause a malfunction.
Carefully slide the Memory Stick media into the slot until it clicks into place.
Click Start and Computer to open the Computer window.
Right-click the Memory Stick media icon and select Format.
Click Restore device defaults.
1
2
3
4
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
5
Click Start.
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Using Your VAIO Computer
Removing a Memory Stick Media
To remove a Memory Stick media
1
2
Check that the Media Access indicator light is off.
Push the Memory Stick media in toward the computer.
The Memory Stick media ejects.
3
Pull the Memory Stick media out of the slot.
!
Always remove the Memory Stick media gently, or it may pop out unexpectedly.
Do not remove the Memory Stick media while the Media Access indicator light is turned on. If you do, you may lose data. Large volumes of data may
take time to load, so be sure the indicator is off before removing the Memory Stick media.
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Using Your VAIO Computer
Using Other Memory Cards
In addition to the Memory Stick PRO/Duo media slot, your computer is equipped with an SD memory card slot to
accommodate other memory cards. You can use this slot to transfer data among digital cameras, camcorders, music players,
and other audio/video devices.
Before You Use Memory Cards
The SD memory card slot on your computer supports the following memory cards:
❑ MultiMediaCard (MMC)
❑ Secure Digital (SD)
For the latest information on compatible memory cards, visit the Sony online support Web site regularly.
!
Always insert the correct memory card into the SD memory card slot.
SD memory cards with capacity of over 2 GB, such as SD High Capacity (SDHC) memory cards, are not supported.
Do not attempt to insert a memory card or memory card adapter of a different type into the slot. An incompatible memory card or memory card adapter
may be difficult to remove from the slot and can cause damage to your computer.
Use care when inserting or removing a memory card from the slot. Do not force the memory card in or out of the slot.
The SD memory card slot on your computer does not support the high-speed data transfer feature of the SD memory card.
Your computer has been tested and found compatible only with major memory card media available as of September 2006. However, not all memory
card media that meet the same conditions as the compatible media are guaranteed of compatibility.
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Using Your VAIO Computer
Inserting a Memory Card
To insert a memory card
1
2
Hold the memory card with the arrow pointing toward the memory card slot.
3
Carefully slide the memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
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Using Your VAIO Computer
Removing a Memory Card
!
Do not remove a memory card while the Media Access indicator light is on. The card or its data may become damaged.
To remove a memory card
1
2
3
Check that the Media Access indicator light is off.
Firmly grasp the extended part of the memory card.
Carefully pull it out of the slot.
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Using Your VAIO Computer
Using the Internet
Setting Up a Dial-up Internet Connection
Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not
supplied). Once you have set up your telephone cable connection, you're ready to connect to the Internet.
To connect a telephone cable
1
2
Plug one end of the phone cable (1) into the modem port
Plug the other end into the wall jack (2).
on the computer.
✍
Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a
private branch exchange (PBX). Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem.
If you connect a telephone cable coming through a splitter, the modem or connected device may not work properly.
To set up a dial-up connection to the Internet
1
Click Start, Control Panel, and Connect to the Internet under Network and Internet.
The Connect to the Internet window appears.
2
3
Click Dial-up.
Follow the on-screen instructions.
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Using Your VAIO Computer
Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each
other through a network. A WLAN is a network in which a user can connect to a local area network (LAN) through a wireless
(radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
You can communicate without an access point, which means that you can communicate between a limited number of
computers (ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure
network (infrastructure).
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN functionality, read the Safety Information carefully.
WLAN uses the IEEE 802.11b/g standard, which specifies the used technology. The standard includes the encryption methods: Wired Equivalent Privacy
(WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi
Alliance, both WPA2 and WPA are specifications of standards based, interoperable security enhancements that increase the level of data protection and
access control for existing Wi-Fi networks. WPA has been designed to be forward compatible with the IEEE 802.11i specification. It utilizes the enhanced
data encryption TKIP (Temporal Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible Authentication Protocol).
Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical LAN security mechanisms
to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11 devices, including 802.11b,
802.11a, and 802.11g, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security
by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based
authentication. WPA2 is backward compatible with WPA.
Wireless LAN devices using the IEEE 802.11a standard and the ones using the IEEE 802.11b or g standard cannot communicate because the frequencies
are different.
IEEE 802.11b: The standard speed is 11 Mbps, or about 30 to 100 times faster than a standard dial up.
IEEE 802.11a/g: The standard speed is 54 Mbps, or about 5 times faster than a wireless LAN device using the IEEE 802.11b standard.
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The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication
speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products.
When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer
Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other
central controller or access point. Each device communicates directly with other devices in the network. You can set up an
ad-hoc network easily at home.
❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected.
❑ If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will make use of
the channel selected by the peer wireless LAN equipment.
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83
Using Your VAIO Computer
To communicate without an access point (ad-hoc)
!
You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks.
1
Turn on the WLAN switch.
The Wireless LAN indicator lights up.
2
3
4
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Set up a connection or network on the left pane.
The Set up a connection or network window appears.
5
6
Select an option to specify the ad-hoc network settings and click Next.
Follow the on-screen instructions.
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84
Using Your VAIO Computer
Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access
point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a
central controller for the wireless LAN. The access point coordinates transmission and reception from multiple wireless
devices within a specific range.
The access point will select which channel to use on an infrastructure network.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
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85
Using Your VAIO Computer
To connect to a wireless network
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
Turn on the WLAN switch.
The Wireless LAN indicator lights up.
3
4
5
6
7
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Manage wireless networks.
Click Add.
Follow the on-screen instructions.
To disconnect from a wireless network
Turn off the WLAN switch.
!
Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a network key of 8 to 64 alphanumeric characters long.
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87
Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
To prevent your computer and/or USB devices from damage, avoid any shock or force to the USB ports when moving the
computer with USB devices connected.
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1
2
Choose the USB port (1)
you prefer to use.
Plug the USB floppy disk drive cable (2) into the USB port.
Your USB floppy disk drive (3) is now ready for use.
!
When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
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88
Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is
in Sleep mode may cause the computer to malfunction.
If the computer is off, you can unplug the USB cable directly from the computer.
To disconnect a USB floppy disk drive
1
2
Close all programs accessing the floppy disk drive.
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
3
4
Select the floppy disk drive you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
5
6
Confirm that the floppy disk drive can be safely removed from the system.
Click OK.
A message appears stating it is now safe to remove the hardware device.
7
8
9
Click OK.
Click Close to close the Safely Remove Hardware window.
Disconnect the floppy disk drive from the computer.
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89
Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
To connect a printer using the USB port
1
Plug the power cord (1) of your printer into an AC outlet.
2
3
Choose the USB port (3) you prefer to use.
Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
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90
Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device such as a digital video
camcorder or to connect two VAIO computers in order to copy, delete or edit files.
❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports.
❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available, depending on the country or area of your residency.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection varies depending on the software applications, operating system, and i.LINK-compatible devices
you use. See the manual that came with your software for more information.
❑ Check the working conditions and OS compatibility of i.LINK-compatible PC peripherals (for example, an HDD or a CD-
RW drive) before you connect them to your computer.
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91
Using Peripheral Devices
Connecting a Digital Video Camcorder
To connect a digital video camcorder
1
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV
In/Out ports (3) on the digital video camcorder.
2
Launch the DVgate Plus software.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
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92
Using Peripheral Devices
Connecting to a Network (LAN)
You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end
of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network. For
detailed settings and devices needed to connect to the network, ask your network administrator.
✍
Your computer can be connected to the network with the default settings.
!
Telephone lines cannot be connected to the network (LAN) connector on your computer.
If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage,
overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
Do not plug a telephone cable into the network port.
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93
Customizing Your VAIO Computer
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities, etc.
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94
Customizing Your VAIO Computer
Setting the Password
Use one of the BIOS functions to set the password.
Once you have set the password, you will have to enter the password after the VAIO logo appears to start your computer.
The power-on password will allow you to protect the computer from unauthorized access.
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
There are two types of the power-on password: machine password and user password. The machine password is provided
for users with administrator rights on the computer to change all the setup options on the BIOS setup screen, as well as to
start the computer. The user password is provided for other standard users to allow for changing some of the BIOS setup
options, as well as starting the computer. To set the user password, you must first set the machine password.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Make sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for depot service for password reset.
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95
Customizing Your VAIO Computer
To add the power-on password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
5
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
At the confirmation prompt, press the Enter key.
✍
The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen.
6
7
Select Password when Power On under Security.
Press the space bar to change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key.
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96
Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
Enter the current password for Enter Password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
When confirmation to save the changes is prompted, press the Enter key.
6
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
On the Setup Confirmation screen, confirm that Yes is selected and then press the Enter key.
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97
Customizing Your VAIO Computer
Setting Up Your Computer with VAIO Central
The VAIO Central utility allows you to consult system information and specify preferences for system behavior.
To use VAIO Central
1
Click Start, All Programs, and VAIO Central.
The VAIO Central window appears.
2
3
4
Click the System Information tab.
Select the desired control item and change the settings.
Once finished, click OK.
The setting of the desired item has been changed.
✍
Some of the control items will not be visible if you open VAIO Central as a standard user.
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98
Customizing Your VAIO Computer
Using the Power Saving Modes
In addition to the normal operating mode, which allows you to turn off specific devices, your computer has a distinct power
saving modes called Sleep mode.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power
while not working, you can turn off a specific device such as the LCD screen or the hard disk.
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99
Customizing Your VAIO Computer
Using Sleep Mode
Sleep mode turns off the LCD screen and places the hard disk and the CPU into a low power consumption mode. The orange
power light is on in this mode.
To activate Sleep mode
Click Start, the arrow next to the Lock button, and Sleep.
✍
Alternatively, you can press the standby button on the wireless keyboard or the remote commander to place your computer into Sleep mode.
To return to Normal mode
Press the power button on your computer or the standby button on the wireless keyboard or the remote commander.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose any unsaved data.
✍
In Sleep mode, inserting a disc will automatically launch Windows and may display a window for selecting your preferred software program to launch
or may automatically launch a preinstalled CD/DVD program.
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100
Customizing Your VAIO Computer
If the computer is not used for more than 25 minutes, it will enter Sleep mode. To avoid this, you can change the Sleep mode
settings.
To change the Sleep mode settings
1
2
3
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings under the current power plan.
Change the time to put the computer to sleep and click Save Changes.
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101
Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You contact your dealer to install a new memory module.
❑ You do not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You do not touch the connectors or open the memory module compartment cover.
For the type of module and the amount of memory installed on your model, see the online Specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
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102
Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available
slots depends on the configuration of your model.
Notes on adding/removing memory modules
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or Windows becomes unstable, contact your sales dealer or the manufacturer of your memory module.
❑ Electrostatic discharge can damage electronic components. Before touching a memory module, ensure the following:
❑ The procedures described in this document assume familiarity with the general terminology associated with personal
computers and with the safety practices and regulatory compliance required for using and modifying electronic
equipment.
❑ Turn off your computer and disconnect the system from its power source (that is, AC adapter) and from any
telecommunication links, networks, or modems before you open the computer. Failure to do so may result in personal
injury or equipment damage.
❑ Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only
at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials
that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with
an unpainted metal portion of the chassis while performing the procedure.
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
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103
Upgrading Your VAIO Computer
❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from electrostatic
discharge.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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104
Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1
2
Shut down the computer and turn off all peripheral devices.
Remove the back panel cover (1), unplug the computer, and then disconnect all peripheral devices.
3
Wait until the computer cools down.
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105
Upgrading Your VAIO Computer
4
Unscrew the screw (2) and remove the memory module compartment cover (3).
5
6
Touch a metal object (such as the chassis frame) to discharge static electricity.
Remove the memory module:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
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106
Upgrading Your VAIO Computer
7
8
Remove the new memory module from its packaging.
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
9
Replace the memory module compartment cover and tighten the screw.
10 Plug the computer, connect all peripheral devices, replace the back panel cover, and then turn on the computer.
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107
Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1
2
Turn on the computer.
Click Start, All Programs, and VAIO Central.
The VAIO Central window appears.
3
4
5
Click the System Information tab.
Double-click the System Information folder.
Double-click the System Information icon.
You can view the amount of system memory. If the additional memory does not appear, repeat the whole installation
procedure and restart the computer.
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109
Precautions
On Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer
near a window.
❑ Do not scratch the LCD screen or exert pressure on it. This could cause a malfunction.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for a long period of time. The residual
image disappears in a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the LCD screen.
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110
Precautions
On Using the Power Source
❑ See the online Specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder.
❑ You can purchase a power strip with a surge protector. This device prevents damage to your computer caused by sudden
power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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111
Precautions
On Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your
computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the computer may cause a
malfunction.
❑ Provide adequate air circulation to prevent internal heat from building up. Do not place your computer on porous surfaces
such as rugs or blankets, or near material such as curtains or draperies that may block its air vents.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
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112
Precautions
❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 151) or
visit the Sony online support Web site.
❑ Make sure you disconnect the power cord before cleaning your computer.
❑ To avoid losing data if your computer is damaged, back up your data regularly.
❑ Do not grasp the prop-up stand to lift your computer as it may damage the stand.
❑ To lift or move your computer, grasp the bottom corners of the main unit, not of the LCD screen, with both hands from
behind the computer to avoid any damage to the LCD screen. There is a risk of scratching the LCD screen, for example
with your waist belt buckle, if you hold your computer from its front.
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113
Precautions
On Using the Built-in MOTION EYE Camera
❑ Do not touch the front mirror plate over the lens of the built-in MOTION EYE camera, as it may make scratches on the
plate and such scratches will appear on the captured images.
❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of your computer's power
state, as it may cause a malfunction of the camera.
❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device
connected to the i.LINK port.
❑ Clean the front mirror plate over the lens of the built-in MOTION EYE camera with a blower brush or a soft brush. If the
lens is extremely dirty, wipe it off with a soft dry cloth. Do not rub the plate, as it is force-sensitive.
On Handling Floppy Disks
❑ Do not open the shutter manually or touch the surface of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove
it from the floppy disk drive and use a storage case.
❑ If the floppy disk comes with an adhesive label, make sure that the label is properly affixed. If the edge of the label is
curled up, the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
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114
Precautions
On Handling Discs
❑ Do not touch the surface of the disc.
❑ Do not drop or bend the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label on discs. This will affect the use of the disc irreparably.
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115
Precautions
❑ An 8cm disc adapter exclusively designed for your model is provided for use of 8cm discs on your computer.
❑ Be sure to attach the adapter to an 8cm disc before using it on your computer. Not using the supplied adapter or using
a similar kind of the adapter with the disc may cause a disc recognition error or result in a stuck disc, a damaged disc,
or a malfunction of your computer.
❑ Remove the adapter from an 8cm disc when not using the disc. Keeping the adapter attached may deform the disc.
❑ Do not leave the adapter in a place subject to high temperatures to avoid deformation. Use of the deformed adapter
with an 8cm disc may cause a disc recognition error or result in a stuck disc, a damaged disc, or a malfunction of your
computer.
❑ Not all types of the 8cm disc can fit into the adapter.
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116
Precautions
On Using Headphones
Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
On Handling Memory Stick Media
❑ Do not use the media in a location subject to static electricity or electrical noise.
❑ Do not touch the Memory Stick media connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick media as a label.
❑ Do not bend, drop, or apply strong shock to the Memory Stick media.
❑ Do not disassemble or modify Memory Stick media.
❑ Do not let Memory Stick media get wet.
❑ Do not use or store Memory Stick media in a location subject to:
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick media.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick media out of reach of children. There is a risk of swallowing the media.
❑ When using the Memory Stick Duo media, do not use a fine-tipped pen to write on the label adhered to the Memory Stick
Duo media. Exerting pressure on the media may damage internal components.
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117
Precautions
On Handling the Hard Disk
The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by
mechanical vibration, shock, or dust.
Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you
should be careful when handling your computer.
To avoid damaging your hard disk
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk.
❑ Do not use your computer in a place subject to extreme changes in temperature.
✍
If the hard disk is damaged, the data cannot be restored.
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118
Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at:
http://www.sony.ca/support for customers in Canada,
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
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Troubleshooting
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ Make sure the optical disc drive is empty.
❑ Make sure the brightness and contrast controls are adjusted correctly.
❑ Disconnect the AC adapter. Wait three to five minutes. Reattach the AC adapter and press the power button to turn on
your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have installed since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.
❑ Make sure your computer is not in Sleep mode by pressing the power button or pressing the standby button on the
wireless keyboard or the remote commander.
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Troubleshooting
What should I do if a BIOS error appears when I turn on my computer?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of your computer screen, follow these steps:
1
Press the F2 key.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
2
3
4
Set the date (month/day/year). Press the Enter key.
Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
Press the , key to select the Exit tab, and then press the F9 key.
The message Load default configuration now? appears.
5
6
Select Yes, and press the Enter key.
Select Exit Setup, and press the Enter key.
The message Save configuration changes and exit now? appears.
7
Select Yes, and press the Enter key.
Your computer restarts.
If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
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Troubleshooting
What should I do if the power indicator (Green) lights but my computer screen stays
blank?
❑ If the orange MONITOR OFF indicator is on, press the MONITOR OFF button.
❑ Otherwise, follow these steps:
1
Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on
your computer again.
2
If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes. Then
plug in the AC adapter and turn on the computer again.
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow
and Shut Down.
next to the Shut down button
If the Windows Security window appears, click Shut Down.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Remove the power cord.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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123
Troubleshooting
Why doesn't my computer enter Sleep mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep.
To restore your computer to normal operating stability
1
2
3
Close all open programs.
Click Start, the arrow next to the Lock button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if Windows does not start, showing a message, when I start my
computer?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator goes
off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password,
check that the Num lock indicator and Caps lock indicator on the wireless keyboard are off. If any are lit, press the Num Lk
key or the Caps Lock key to turn off the indicator before entering the password.
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Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑ Check the Web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged.
To find the nearest center or agent, see Sony Support Information (page 151) or visit the Sony online support Web site.
Why does it take time before my computer starts?
If Norton Internet Security's Personal Firewall is active, it may take some time before the desktop screen appears due to
network security checkups.
Why doesn't my computer screen turn off when the time selected for the automatic turn-
off action has passed?
The originally selected VAIO's screen saver disables the timer setting, which you can select using the Windows power
options, for your computer screen to turn off.
Change the originally selected VAIO's screen saver.
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125
Troubleshooting
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
How can I change the volume of the startup sound?
To change the startup sound volume
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3
4
5
6
Press the < or , key to select Advanced.
Press the M or m key to select Speaker Volume and press the Enter key.
Press the M or m key to select the speaker volume at startup and press the Enter key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
The message Save configuration changes and exit now? appears.
7
Select Yes and press the Enter key.
Your computer restarts and you will hear the startup sound at the specified volume level.
✍
You can also show/hide the VAIO animation logo at startup. On the screen that is displayed after step 3 above, select VAIO Animation Logo or Show
VAIO Animation Logo and press the Enter key to proceed with the setting. Hiding the VAIO animation logo will also turn off the startup sound.
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Troubleshooting
System Security
This section provides information about keeping your computer operating smoothly and protecting against potential threats
to the computer's security.
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet before you can receive updates.
1
2
3
Connect to the Internet.
Double-click the Windows Security Alerts icon on the taskbar.
Follow the on-screen instructions to set up automatic or scheduled updates.
How do I keep my antivirus software updated?
You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation.
To download and install the latest security update
1
2
3
Click Start, All Programs, Norton Internet Security, and Norton Internet Security.
Click the item to update the software on the left pane.
Follow the on-screen instructions to select and download updates.
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127
Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD screen might help.
❑ The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent lamp may show reflection of the light.
❑ A dark portion in captured images may appear as a noise.
❑ If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in
Why do captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may have been activated. Check the CPU performance.
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128
Troubleshooting
Why do the images captured by the built-in MOTION EYE camera flicker?
This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output
frequency and shutter speed.
To reduce flicker noise, change the pointing direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to
eliminate flicker noise.
Why is the video input from the built-in MOTION EYE camera suspended for a few
seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
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129
Troubleshooting
Why can't I use the built-in MOTION EYE camera?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ If the problem persists, you must reinstall the driver software for the camera. Follow these steps:
1
2
3
Click Start, Control Panel, Hardware and Sound, and Device Manager.
Double-click Imaging devices.
Right-click the device name for your camera and click Update Driver Software.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in MOTION EYE camera is in use?
❑ Do not place your computer into Sleep mode while you are using the built-in MOTION EYE camera.
❑ If your computer automatically enters Sleep mode, change the corresponding power saving mode setting. For changing
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130
Troubleshooting
Internet
What should I do if my modem does not work?
❑ Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack.
❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑ Make sure the telephone number the program is dialing is correct.
❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are
compatible.)
❑ Make sure the modem is the only device connected to your telephone line.
❑ Follow these steps to check the settings:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Phone and Modem Options.
On the Modems tab, check that your modem is listed.
On the Dialing Rules tab, check the location information is correct.
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131
Troubleshooting
Why is my modem connection slow?
Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed,
including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think
your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP),
do any of the following:
❑ Ask your telephone company to verify your telephone line is free of any line noise.
❑ If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
❑ If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
❑ If you have a second telephone line, try connecting the modem to that line.
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132
Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WLAN switch is on and the Wireless LAN indicator is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstructions or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
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133
Troubleshooting
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstructions or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur when using large files or if
the computer is in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
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134
Troubleshooting
What are channels?
❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access
point channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with built-in wireless LAN may lose a peer-to-peer network connection if the encryption key is changed. You
can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches.
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135
Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
2
3
Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
Eject the disc from the optical disc drive.
Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 114) for instructions on how to
clean it.
What should I do if the disc does not slide out?
❑ Make sure your computer is on.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer. Right-click the optical disc drive icon, and select Eject
from the shortcut menu.
❑ Try restarting your computer.
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136
Troubleshooting
What should I do if I cannot play a CD or DVD properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a CD or DVD is dirty or damaged, your computer will stop responding. Follow these steps:
1
2
3
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Remove the CD or DVD from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 114) for instructions.
❑ If you are playing a CD or DVD and cannot hear sound, do any of the following:
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1
2
3
4
Click Start and Control Panel.
Click System and Maintenance.
Click System.
Click Device Manager on the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
5
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
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Troubleshooting
6
7
Double-click the desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a CD or DVD. Adhesive labels can come off while the disc is in the optical
disc drive and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to
make sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
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138
Troubleshooting
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
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139
Troubleshooting
Display
Why did my computer screen go blank?
❑ Your computer screen may go blank if the computer has entered Sleep mode. If the computer is in Sleep mode, press the
power button on the computer or the standby button on the wireless keyboard or the remote commander to activate the
❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ The LCD backlight of your computer may have been turned off. Press the MONITOR OFF button.
What should I do if my computer screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
How do I run Windows Aero?
This Q & A entry applies to selected models only.
To run Windows Aero, follow these steps:
1
2
Click Start and Control Panel.
Click Customize colors under Appearance and Personalization.
The Appearance Settings window appears.
3
4
Select Windows Aero from the Color scheme options on the Appearance tab.
Click OK.
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140
Troubleshooting
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
Click Start, Control Panel, and Printer under Hardware and Sound.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.
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141
Troubleshooting
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ The muting button on the wireless keyboard may have been pressed. Press the button once again.
❑ The volume may have been turned off with one of the volume control buttons on the wireless keyboard. Press the other
to turn up the volume loud enough to hear sound.
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142
Troubleshooting
Mouse
What should I do if my computer does not recognize my mouse?
❑ Make sure the power switch on the bottom of the wireless mouse is in the ON position.
❑ Make sure another mouse is not connected.
❑ Make sure the supplied AA batteries are properly installed.
❑ Press the CONNECT button on your computer and then on the wireless mouse within 10 seconds to re-establish the
connection between the two devices.
What should I do if the pointer does not move when I use my mouse?
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near your wireless mouse.
These devices may cause interference, causing your mouse to stop working properly.
❑ Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse
to stop working properly.
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143
Troubleshooting
Speakers
What should I do if I cannot hear sound from my speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure the speaker volume is turned up loud enough and the audio option is enabled.
❑ The speaker volume may have been turned off. Press the MONITOR OFF button at the top right corner above the LCD
screen or press the muting button on the wireless keyboard.
❑ The muting button on the wireless keyboard may have been pressed. Press the button once again.
❑ The volume may have been turned off with one of the volume control buttons on the wireless keyboard. Press the other
to turn up the volume loud enough to hear sound.
❑ Check the volume controls in Windows by clicking the volume icon on the taskbar.
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144
Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of the wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
3
Click Start and Control Panel
Click Clock, Language, and Region, and click Regional and Language Options.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
❑ If you cannot use the numeric keypad, the Num Lk key may not be activated. Check if the Num lock indicator is off. If the
Num lock indicator is off, press the Num Lk key to turn it on before entering numerals.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard.
These devices may cause interference, causing the keyboard to stop working properly.
❑ Do not place metal furniture near your computer or wireless keyboard, as this may create interference, causing the
keyboard to stop working properly.
What should I do if my computer does not recognize my keyboard?
❑ Make sure the POWER switch at the top of the wireless keyboard is in the ON position.
❑ Make sure the supplied AA batteries are properly installed.
❑ Press the CONNECT button on your computer and then on the wireless keyboard to re-establish the connection between
the two devices.
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145
Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait for the LED indicator on the floppy disk drive to turn off.
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port.
Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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146
Troubleshooting
PC Cards
What should I do if my PC Card does not work?
❑ Make sure the PC Card is inserted properly. See Inserting a PC Card (page 63) for more information.
❑ Make sure the PC Card is compatible with the Microsoft Windows operating system installed on your computer.
❑ See the manual that came with your PC Card for more information. You may need to install driver software if you are not
using a Sony PC Card.
❑ If your PC Card, which worked normally before, does not work, you may need to install the most recent driver software.
Follow these steps:
1
2
3
4
Click Start and Control Panel.
Click System and Maintenance.
Click System.
Click Device Manager on the left pane.
The Device Manager window appears.
5
6
Double-click the device name for the PC Card to display the properties window.
Select the Driver tab and click Update Driver.
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147
Troubleshooting
Why doesn't my computer recognize attached devices?
For some PC Cards, if you alternate between Normal mode and Sleep mode while the card is inserted into the PC Card slot,
your computer may not recognize the PC Card or the connected device. Restart the computer.
Why can't I insert my PC Card?
❑ Make sure you are inserting the card correctly. See Inserting a PC Card (page 63) for more information.
❑ You may not be able to use some PC Cards or some functions of the PC Card on your computer. See the manual that
came with your PC Card for more information.
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148
Troubleshooting
Audio/Video
What should I do if I cannot use my DV camcorder?
If the message appears to indicate DV equipment seems to be disconnected or turned off, the i.LINK cable may not be
securely plugged into the ports on your computer or camcorder. Unplug the connectors, and plug them in again. See
✍
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection
may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can
communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating conditions and proper
connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system
compatibility and required operating conditions.
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Troubleshooting
Memory Stick Media
What should I do if I cannot use Memory Stick media, which were formatted on a VAIO
computer, on other devices?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data previously saved on it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1
2
Copy the data from the Memory Stick media onto your computer's hard disk to save data or images.
Why can't I save music files onto my Memory Stick media?
Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo.
!
Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras.
Why can't I write data to Memory Stick media?
Some versions of Memory Stick media are equipped with an erasure prevention switch to protect data from accidental erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check the battery is charged. If you are using a printer, check the power cable is connected properly to the AC
outlet.
❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you
connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to your computer without a hub.
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Support Options
Support Options
The section contains information on where to go for answers to questions about your VAIO computer and the preinstalled
software.
Sony Support Information
See the following sources for answers in the sequence listed below.
1
2
3
4
VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your
computer's capabilities and solve common problems.
Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk as on-screen help files. You can find the help files from the help menu under the specific program.
Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support Web site at:
http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or
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Support Options
5
VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site
and view the information.
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Support Options
For users in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, please have the following information readily available:
1
2
Your VAIO computer model
You can find it at the lower right corner of the display on the notebook, and in the same place on the front panel of the
CPU on the desktop.
Your computer's serial number
You can find it on the back or bottom of the notebook or on the back of the desktop; the serial number is the last 7 digits
of the number below the barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing you the problem
A brief description of the problem
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Support Options
In order to contact a Sony technical support representative, please call the following numbers:
❑ In Argentina:
(011) 6770-SONY (7669)
❑ In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
❑ In Colombia:
01-800-550-7000
❑ In Peru:
0-801-1-7000 or 511-6100
❑ In Chile:
Sony answers: 800-261-800
From cellular phones: 02-754-6333
❑ In Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
❑ In Panama:
800-2050
❑ In Brazil:
(11) 3677-1080
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Support Options
Program Support Information
Depending on the computer model and particular configuration you purchased, your computer may not include all of the
software programs listed below.
Contacts for Sony software products are listed below:
❑ For users in USA
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web site http://www.sony.ca/support
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Spanish speaking Latin American countries or areas
❑ For users in Brazil
For contacts about third-party software products, see the following.
Adobe® Photoshop® Elements, Premiere®, Reader®
Adobe Systems Inc.
❑ For users in USA and Canada
Web site http://www.adobe.com/support
Telephone 800-685-3652
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Support Options
America Online® (Dial-Up)
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aol.com
AOL® Music Now
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.premiumservices.aol.com
AOL® Explorer
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aol.com
AOL® Toolbar
America Online, Inc.
❑ For users in USA and Canada
Web site http://help.aol.com/help
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Support Options
AOL® Instant Messenger™
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.aim.com
Ask Search Assistant
IAC Search & Media, Inc.
Ask Toolbar
IAC Search & Media, Inc.
Bluetooth® Utility
TOSHIBA Corporation
Cingular Connection Manager
Cingular Wireless
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Support Options
Click to DVD® software
Sony Electronics Inc.
At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device.
Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can
also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still
camera. What's more, you can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu
screens. You are only a few clicks away from your own DVDs!
DVgate Plus™ software
Sony Electronics Inc.
Connect a compatible digital video camera to your computer's i.LINK port and capture video clips and still images. Edit
clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital
video camera or in a variety of popular file formats.
Google™ Talk
Google, Inc.
❑ For users in USA and Canada
Web site http://www.google.com/support/talk
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Support Options
Image Converter 2 Plus
Sony Electronics Inc.
Image Converter 2 Plus allows you to easily convert movie and picture files on your computer to your Memory Stick®
media.
InstantOn
InterVideo, Inc.
❑ For users in USA and Canada
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
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Support Options
60-Day Trial Version of Microsoft® Office
!
The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed
and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation
requires Internet access. This software has an expiration date of 60 days from the date of first use, at which time the software will operate under
reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
Microsoft® Internet Explorer, Movie Maker, Media Player, Works
Microsoft Corp.
❑ For users in USA and Canada
Web site http://support.microsoft.com
MobiTV®
MobiTV, Inc.
❑ For users in USA and Canada
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Support Options
Netscape® Browser
America Online, Inc.
❑ For users in USA and Canada
Web site http://browser.netscape.com
Norton Internet Security™
Symantec Corporation
❑ For users in USA and Canada
Web site http://www.symantec.com/techsupp
PenPlus for VAIO® PC
Sony Electronics Inc.
PenPlus for VAIO PC will allow you to write or draw directly on the screen with the stylus or create "sticky note" reminders.
Protector Suite QL
Sony Electronics Inc.
Protector Suite QL Edition allows you to easily setup your fingerprint sensor that comes with your computer. Protector
Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more.
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Support Options
Quicken® New User Edition
Intuit Inc.
❑ For users in USA and Canada
Roxio® Easy Media Creator® 9 Suite
Sonic Solutions
❑ For users in USA and Canada
Web site http://support.sonic.com/
SmartDraw® Suite Edition 30 day trial
SmartDraw®
❑ For users in USA and Canada
SmartWi™ Connection Utility
Sony Electronics Inc.
SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless
WAN, and Bluetooth® technology connectivity) that came with your computer.
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Support Options
SonicStage® software
Sony Electronics Inc.
The SonicStage jukebox software program gives you all the tools you need to manage music on your computer.
SonicStage software supports high-quality digital audio storage, a sleek player skin design, and audio CD burning
capability.
SonicStage Mastering Studio™ software
Sony Electronics Inc.
Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer
and output them to CDs, DVDs, or audio files in WAV format.
System Mechanic® 6
iolo technologies®, LLC
❑ For users in USA and Canada
Web site http://www.iolo.com/contactus.cfm
Trend Micro™ Anti-Spyware
Trend Micro, Inc.
❑ For users in USA and Canada
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Support Options
Ulead BD DiscRecorder for VAIO® computers
Ulead Systems, Inc.
For questions and technical assistance, please check the help and the readme files.
VAIO® Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's shortcut keys.
VAIO® Camera Capture Utility
Sony Electronics Inc.
VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a
USB port or an i.LINK® port on your computer or with the built-in MOTION EYE® camera on your computer.
VAIO® Camera Utility
Sony Electronics Inc.
VAIO Camera Utility provides you with various video quality settings when using the internal camera.
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Support Options
VAIO® Central
Sony Electronics Inc.
VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your
computer's configuration and specifications.
VAIO® Diagnostic
Sony Electronics Inc.
VAIO® Edit Component
Sony Electronics Inc.
VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere
Elements on your VAIO computer.
VAIO® HDD Protection
Sony Electronics Inc.
VAIO HDD Protection allows you to customize your settings for protecting your hard disk against shock hazards.
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Support Options
VAIO Media™ software
Sony Electronics Inc.
VAIO Media™ software brings multimedia to your network, enabling you to share music, video, and still image files
between your VAIO® computers. You can set up one or more VAIO computers as "media servers," which store your
multimedia files and make them available to other compatible VAIO computers on your wired or wireless network.
VAIO® Security Center
Sony Electronics Inc.
Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your
machine includes.
VAIO® Touch Launcher
Sony Electronics Inc.
VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on
the launcher window.
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Support Options
VAIO® Update
Sony Electronics Inc.
The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony online support
Web site for important software updates and information for your specific VAIO computer model.
WinDVD® software for VAIO® computers
InterVideo, Inc.
❑ For users in USA and Canada
Telephone 510-651-0888
Xdrive™
America Online, Inc.
❑ For users in USA and Canada
Web site http://www.xdrive.com/support
Zoom Utility
Sony Electronics Inc.
The Zoom Utility will allow you to magnify a portion of the screen.
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