Shoprider Mobility Aid PHFW 1118 User Manual

Folding Power Chair  
PHFW-1118 PHFW-1120  
PHFW-1018 PHFW-1020  
OWNER’S MANUAL  
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INTRODUCTION  
Congratulations on insisting the best. The Shoprider folding power  
chair is the ultimate combination of style and comfort. The  
compact folding feature supports easy transportation of your  
Shoprider power chair for today’s active lifestyle. We hope that it  
will provide many years of mobility for you.  
This manual contains important information regarding the safe use  
of the Shoprider folding power chair. Please read it carefully  
before using and make sure you understand all the instructions.  
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EMI WARNING  
Electromagnetic Interference (EMI) from Radio Wave Sources  
Powered electric chairs may be susceptible to electromagnetic  
interference, which is a kind of interfering electromagnetic energy  
(EMI) emitted from sources such as radio stations, TV stations,  
amateur radio (HAM) transmitters, two-way radios and cellular  
phones. The interference (from radio wave sources) can cause the  
power chairs to release its brakes, move by itself or move in  
unintended directions. It can also permanently damage the powered  
chair’s control system.  
The sources of radiated EMI can be broadly classified into three  
types:  
1. Hand-held portable transceivers (transmitters-receivers) with  
the antenna mounted directly on the transmitting unit.  
Examples include: citizens band (CB) radios, “walkie talkies”,  
security, fire and police transceivers, cellular telephones and  
other personal communication devices  
NOTE: Some cellular telephones and similar devices transmit  
signals while they are ON, even when not being used.  
2. Medium-Range mobile transceivers, such as those used in  
police cars, fire trucks, ambulances and taxis. These usually  
have the antenna mounted on the outside of the vehicle.  
3. Long-Range transmitters and transceivers, such as commercial  
broadcast transmitters (radio and TV broadcast antenna  
towers) and amateur (HAM) radios.  
NOTE: Other types of hand-held devices, such as cordless  
phones, laptop computers, AM/FM radios, TV sets, CD  
players, cassette players and small appliances such as  
electric shavers and hair dryers, so far, as we know, are not  
likely to cause problems to your power chair.  
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Powered Chair Electromagnetic Interference (EMI)  
Because EMI energy rapidly becomes more intense as one moves  
closer to the transmitting antenna (source), the EMI fields from hand-  
held radio sources (transceivers) are of special concern. It is  
possible to unintentionally bring high levels of EMI energy very close  
to the power chair’s control system while using these devices. This  
can affect powered chair movement and braking. Therefore, the  
warnings listed below are recommended to prevent possible  
interference with the control system of the powered chair.  
WARNINGS  
The following warnings listed below should reduce the chance of  
unintended brake release or power chair movement, which could  
result in serious injury.  
1. Do not operate hand-held transceivers (transmitter-receivers),  
such as citizens band (CB) radios, or turn ON personal  
communication devices, such as cellular phones, while the  
power chair is turned ON.  
2. Be aware of nearby transmitters, such as radio or TV stations,  
and try to avoid coming close to them.  
3. If unintended movement or brake release occurs, turn the  
power chair OFF as soon as it is safe.  
4. Be aware that adding accessories or components, or modifying  
the power chair may make it more susceptible to EMI.  
NOTE: There is no easy way to evaluate the overall immunity  
of the powered chair.  
Report all incidents of unintended movement or brake to the power  
chair provider, and note whether there are sources of EMI nearby.  
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Safety Instructions  
Please do use the folding power chair to enhance your active  
lifestyle. With increased mobility, please observe a few rules to  
ensure safe operation of your folding power chair. So please…  
1. Do not drive the folding power chair without reading this  
manual.  
2. Do not exceed the safe climbing maximum angle (Table 2).  
3. Do not use the joystick in an erratic manner when going up or  
down an incline.  
4. Do not carry passengers or exceed the maximum weight limit  
(Table 2).  
5. Do not turn off the joystick controller by switching the On/Off  
Button when moving at speed. This will bring the  
electromagnetic brakes on immediately and could cause  
damage to the joystick controller.  
6. Do not drive over deep and soft terrain (soft dirt, loose gravel,  
deep grass).  
7. Do not attempt to mount a curb height above 2 inches.  
8. Do not mount or dismount the folding power chair unless the  
electromagnetic brakes are engaged and the joystick  
controller is off.  
9. Do not operate the folding power chair if the unit is in  
freewheel mode.  
10. Do not use on the road, except when crossing between  
sidewalks.  
11. Do not sit on the folding power chair when in a vehicle, but  
transfer to a vehicle seat.  
12. Do not exceed any grade over 8 degrees (14%).  
13. Always stop fully before changing forward or reverse  
direction.  
14. Always engage a slow speed when going down gradients  
(move the joystick slowly towards center position to reduce  
the speed).  
15. Always approach and climb over curbs at slow speed.  
16. Always approach curbs and gradients at 90 degrees.  
17. Always use the safety belt.  
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18. Always keep the feet on the leg rest while driving.  
19. Always make sure the batteries are fully charged before  
setting out on a journey.  
20. Always charge the folding power chair in a well ventilated  
area to prevent any possible risk.  
21. Always check that the drive wheels are engaged. Someone  
may have left the folding power chair in freewheel mode.  
22. Always reduce your speed when turning sharply.  
23. Avoid turning sharply on a slope or gradient.  
24. To brake in an emergency simply release the joystick.  
25. Always try to find a “dropped curb” or “curb cutout” whenever  
possible.  
26. Always keep your folding power chair properly maintained.  
27. Never try to use your folding power chair beyond it’s  
limitations as described in this manual.  
Important Notes  
The FPC-11 power chair is designed to assist in your individual  
mobility needs. Any usage outside of the guidelines in this manual  
may result in damage to the chair or injury to the user or third party.  
1. Do not lift the wheelchair by the armrests  
2. Do not lift the wheelchair by the footrest brackets  
3. You can program the controller in conjunction with your supplier  
to fine-tune the wheelchair performance characteristics.  
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Feature Guide  
2
1
10  
3
4
9
5
8
6
7
Figure 1  
1. Armrest (height adjustable and flips up for transferring)  
2. Joystick Controller  
3. Charging Port  
4. Seat  
5. Standard Swing Away Leg rest (Elevating Leg Rest  
Optional)  
6. Front Castor (8” flat free tire)  
7. Frame Serial Number (13 alphanumeric characters)  
8. Rear Drive Wheel (12” flat free tire)  
9. Anti-tip Wheel  
10. Push Handle (foldable for compact storage and  
transportation)  
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Using the Shoprider Folding Power Chair  
8
2
3
1
4
5
6
7
Figure 2  
Getting To Know The Joystick Controller (VSI 50)  
1. On-Off Button: This button turns the joystick controller  
(hereinafter referred to as VSI) on and off. Do not use this  
button to stop the folding power chair, except in an  
emergency.  
2. Battery Gauge: This is a 10-segment display, which  
indicates if the VSI is switched on and gives the state of  
charge of the battery. Additionally, any faults in the folding  
power chair electrical system are also indicated by this  
display. Refer to Table 1 for more details.  
3. Maximum Speed Indicator: This is a 5-segment display,  
which indicates the maximum speed setting selected.  
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4. Horn Button: This button operates the power chair’s horn.  
5. Speed Decrease Button: This button decreases the  
maximum speed.  
6. Speed Increase Button: This Button Increases the  
maximum speed.  
7. Joystick: This controls the speed and direction of the  
folding power chair. Push the joystick in the direction you  
want to go. The further you push it, the faster the speed will  
be. Releasing the joystick will automatically engage the  
brakes and stop the folding power chair.  
8. Charging Port for Off-Board Charger: Only plug into this  
port with the qualified charger certified by the original  
manufacturer of the folding power chair. This port should not  
be used as a power supply for any other electrical devices.  
The behavior against the two statements above will void the  
warranty of the folding power chair.  
The controller can be fitted to suit either right or left-handed users.  
Drive/Freewheel Mechanism  
The drive/freewheel mechanism is situated to the rear of the chair  
at the motors. These levers will allow you to disengage the drive  
mechanism and have the power chair in freewheel mode. Always  
leave the chair in drive mode, the free wheel facility is there only to  
allow the chair to be pushed manually when the need arises (i.e.,  
to store or push out of a tight space).  
Freewheel  
Drive  
Figure 3  
Figure 4  
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Transferring  
You can transfer either forward, left or right from the chair. The  
armrests are hinged in the back and can swing up out of the way  
for transfers. Press “buttons” at front of armrest bar (on either  
side) to release armrest (see figures 5 and 6).  
Assisted transfer; for a wheelchair user who cannot bear any  
weight on their legs, and cannot transfer independently, the use of  
an appropriate hoist is recommended.  
Any carrier who assists in physically transferring the wheelchair  
user must be properly trained in modern moving and handling  
techniques.  
Figure 5  
Press button  
to release  
Figure 6  
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Folding the Wheelchair  
To fold the wheelchair, it is necessary to remove certain  
components. Follow these simple guidelines:  
1. Park the chair on a level surface.  
2. Ensure the wheels are in drive mode.  
3. Fold up footplates and/or remove the entire leg rest assemblies  
(see Figures 8, 10 and 11).  
4. Disconnect the black and red connectors situated under the  
seat (Figure 7).  
5. Carefully pull out the first rear battery out of the basket by using  
the lifting strap (battery is heavy). Then pull out the battery  
basket by lifting up.  
6. Slide second battery forward and follow the same steps as 5. to  
pull out the second battery and basket  
7. Remove seat cushion, carefully place hands under the seat  
bottom and give a sharp pull upward. This will pull the entire  
frame together (Figure 8).  
Pull Seat Bottom  
Upward  
Lifting Straps  
Connectors  
Battery  
Basket  
Figure 7  
Figure 8  
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Armrests  
The armrests are height adjustable and can flip up out of the way for  
side transfers. To adjust the height, simply pull the knob outward and  
lift armrest up or down to your comfort. The adjustments are in 1 ½”  
increments.  
Lift or lower by handle  
Pull tab to fold  
backrest for  
transport  
Pull knob outward  
Figure 9  
Swing-Away, Detachable Leg Rests  
The swing away leg rests are detachable. To remove the leg rest,  
remove the Velcro strap, push silver lever inward, swing leg rest  
outward and lift up.  
Figure 10  
Figure 11  
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Negotiating Obstacles  
Ramps, Slopes and Cambers  
The FPC-11 indoor/outdoor power chair has the ability to negotiate  
ramps, slopes and cambers of a low to medium gradient. It is of the  
utmost importance that the following points are observed:  
1. Never attempt to go up or down an incline which has a rough,  
wet or slippery surface (loose gravel, tree roots, wet grass,  
polished floor, etc.)  
2. Always approach an incline head on, not at an angle  
3. Always travel at a speed that you are comfortable with and that  
you feel in complete control  
4. Avoid sudden or erratic action with the joystick  
5. When riding along in a straight line you may experience  
“veering to one side”. This is due to the natural camber in the  
construction of the pavement. To correct this you simply have  
to steer slightly against it, as you continue to move forward.  
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Looking After Your Power Chair  
Tires  
Since your tires are flat frees, there is no need to ever worry about  
tire pressure.  
Upholstery  
All upholstery can be washed with warm water and mild soap. Some  
car upholstery cleaners produce excellent results as well.  
Occasionally check the seat and back for sagging, cuts and tears.  
Replace if necessary. To avoid mildew and rapid deterioration of  
upholstery parts, do not store your chair in damp conditions.  
Lubrication and General Maintenance  
All moving mechanisms will benefit from simple lubrication and  
inspection. Lubricate using petroleum jelly or light oil. Do not use too  
much oil, drips may stain or damage carpets, furnishing, etc. Always  
carry out a general inspection of all nuts and bolts for location and  
tightness.  
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Batteries & Battery Charging  
The Shoprider folding power chair is designed to operate on two U1  
(2 x 33/34/36 Ah) gel, or sealed lead acid, maintenance free  
batteries. For easy handling, Velcro or plastic carrying straps are  
provided to assist in fitting or removal. The duration of the batteries  
can be affected by temperature, terrain and weight of the user. The  
battery gauge is a guide on the remaining charge in the batteries.  
The active user will need to charge the batteries after using  
approximately more than 30% of battery capacity. As an inactive  
user, only using from once a week to every other day, the recharge  
point would be at 50% of discharge.  
In only using for short distance each day, it is advisable to charge at  
the end of each week.  
Batteries should be kept fully charged at all times. They must not be  
left in a discharged state if not using the unit for some time. The  
batteries should be checked once a month and recharged as needed.  
Battery Charging Procedure  
To recharge the folding power chair, connect the charger to the  
Charging Port at the front of the VSI referred to as (8) in Figure 2.  
Switch on the charger.  
Do not leave the charger plugged into the Charging Port if the  
charger is not charging. This charger is for indoor use only. Do not  
expose it to rain or water spray. Do not cover the battery charging  
vent.  
One example of indicator light on the charger gives advice as follows:  
Red -  
Amber -  
Green -  
Power on  
Battery charging  
Charging complete  
Please refer to the LED indicator description based on charging  
status of the charger.  
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Troubleshooting  
The Self-Help Guide (Table 1) is intended to assist in the location of a  
fault that may occur in a certain part of the power chair.  
If after checking out the fault from the table below and the fault is still  
showing, do not use the power chair. Turn off the power and consult  
your provider immediately.  
Table 1  
BATTERY  
GAUGE  
POSSIBLE FAULT  
10 Bars flash Battery voltage is too high, Check the battery connections.  
9 Bars flash Solenoid brake fault  
8 Bars flash Possible joystick controller fault  
7 Bars flash Possible joystick fault  
6 Bars flash Battery charger connected  
5 Bars flash Right-hand motor wiring fault  
4 Bars flash Right-hand motor disconnected  
3 Bars flash Left-hand motor wiring fault  
2 Bars flash Left-hand motor disconnected  
1 Bar flashes Low battery voltage  
LOCK MODE: The VSI controller can be locked to prevent  
unauthorized use. The locking method is achieved through a  
sequence of key presses and joystick movements, as detailed below.  
To lock Powerchair controller:  
ƒ While the controller is switched on, depress and hold the on/off  
button.  
ƒ After 1 second the controller will bleep. Now release the on/off  
button.  
ƒ Push the joystick forward until the controller bleeps.  
ƒ Push the joystick in reverse until the controller bleeps.  
ƒ Release the joystick, there will be a long bleep.  
ƒ The Powerchair controller is now locked.  
To unlock the Powerchair controller:  
ƒ Use the on/off button to switch the controller on. The maximum  
speed/profile indicator will be rippling up and down.  
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ƒ Push the joystick forward until the controller bleeps.  
ƒ Push the joystick in reverse until the controller bleeps.  
ƒ Release the joystick, there will be a long bleep.  
ƒ The Powerchair is now unlocked.  
SLEEP MODE: If the controller is left on and not used for more than  
ten minutes, the controller will automatically “go to sleep”. This is  
recognized by a slow intermittent flash of the battery indicator lights.  
Simply turn the controller off and back on to reset.  
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Specification  
Table 2  
Overall Dimensions: L1 x W x H 43.3 x 24.4 x 37  
In  
Number, Size of Front Tires  
Number, Size of Rear Tires  
Total Weight (w/o batteries)  
Battery Capacity  
2, 8 inches  
2, 12 inches  
95  
12V 28-36Ah x 2 _V_Ah x _pcs  
Off Board, 4 amp  
Lb  
Charger  
Maximum Speed  
3.75  
Mph  
Safe Climbing angle (based on 8 (14)  
user weight of 200 lbs/90 kgs)  
Degrees (%)  
Range2  
19  
Mile  
Turning Radius  
24”  
As a part of our ongoing product improvement initiative, Shoprider  
reserves the right to change specifications and design without prior  
notice. All specifications and dimensions are approximate.  
1Including the Anti-Tip wheel.  
2The actual driving range varies with the factors shown below:  
1. the weight of the occupant  
2. ground surface condition  
3. battery condition  
4. type of charger  
5. ambient temperature  
6. driving style  
7. Etc.  
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QUARTERLY INSPECTION  
For your own safety, quarterly inspection and service on the product has  
to be performed and signed by an authorized dealer. Maintenance  
records (below) should be kept at all times. The manufacturer /  
distributor / vendor will be indemnified from any product liability claim if  
the above maintenance / service requirement is not met.  
NOTE! Regular (Monthly) inspection is strongly recommended by  
the manufacturer to ensure ultimate performance of the vehicle.  
Service Record:  
Date of Purchase:  
/
/
Purchaser:__________________ Model #: ____________ Serial #: _______________  
Dealer Unit Was Purchased From: _______________________________  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
M / D / Y  
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FPC-11 BATTERY INSTALLATION (PHFW-1118/PHFW-1120)  
Battery Baskets  
Battery Basket Supports  
U-1 Batteries  
2-10mm Box /Open-End Wrenches  
Battery Lids w/ Cables  
Battery Strap w/ Buckle  
Battery Strap w/o Buckle  
Using the two 10mm wrenches, bolt  
the battery cables to battery terminals.  
*MATCH COLORS ACCORDINGLY!*  
Once all batteries cables  
are attached securely…  
Place each assembled battery into  
each battery basket. Secure the  
battery to the basket using the  
battery strap w/ the buckle and  
tighten securely.  
…Secure each lid using  
the strap w/o the buckle.  
1) Be sure the Powerchair is fully open. From the front  
of the unit push down on the right and left seat  
edges. If necessary, from the back of the unit finish  
opening the unit by pushing the battery basket  
supports outwards until the gap is wide enough for  
the battery baskets to slide into the supports. You  
can see that the unit is fully open by looking at the  
drive wheels, verifying that they are perfectly vertical  
(straight up and down) and not slanted.  
2) Slide the battery basket with the black connector in  
first and connect the black battery connector to the  
black connector secured to the left front part of the  
frame. Next, slide the battery basket with the red  
connector in and connect to the red connector  
secured to the left rear part of the frame.  
3) Make sure to charge battery fully for 6-8 hours before  
1  
first initial use  
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Notes  
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Notes  
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Disclaimer  
Congratulations on your purchase of the Shoprider Folding Power  
Chair.  
This power chair is not intended to be used by individuals with  
physical limitations that could prevent the user from operating the  
power chair safely. Shoprider disclaims all responsibility for any  
personal injury or property damage, which may occur as a result of  
improper or unsafe use of its products.  
Warranty is only valid when genuine Shoprider parts are used. All  
modifications on the power chair, unless approved and authorized by  
Shoprider will automatically invalidate the warranties. Standard  
warranty does not extend to consumable items and parties other than  
the original user.  
The preceding guidance are intended to assist you in the safe  
operation of this power chair. If you should have any questions about  
the correct operation of the power chair, please contact your  
authorized Shoprider provider.  
Provider Stamp  
Serial No.:________________________  
Shoprider Mobility Products, Inc.  
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