Soleus Air Air Conditioner SG PAC 12E1 User Manual

Model No.  
SG-PAC-12E1  
Reference No.  
(KY-120E1)  
SG-PAC-12E1HP (KY-120E1HP)  
12,000 BTU Portable Air Conditioner  
Operating Instructions  
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PACKAGE CONTENTS  
Portable Air Conditioner  
Exhaust Hose (1)  
Front Exhaust Hose Adapter (1)  
Window Kit Adapter (1)  
Rear Exhaust Hose Adapter (1)  
Remote Control & AAA Batteries (2 batteries)  
Window Kit - 3 Sliding Panels (1 single hose panel, 2 extension panels)  
Owner’s Manual  
SPECIFICATIONS  
The cooling capacity is measured at an ambient temperature of DB 86 °F, WB 78 °F.  
Noise level is measured at a distance of 3.28 ft away from the front of the unit, when the unit is in cooling mode.  
Power consumption is measured when the fan runs at the highest speed setting.  
These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.  
If the environment temperature is higher than the max operating temperature or lower than the minimum operating  
temperature, the air conditioner may not work properly.  
Dehumidifier mode works when ambient temperatures are between 61°F - 86°F  
Air Conditioner mode operates up to an ambient temperature of 95°F.  
Model Number  
SG-PAC-12E1  
SG-PAC-12E1HP (with Heat)  
Reference Number  
KY-100E1  
KY-100E1HP  
Power Supply (Ph/V/Hz)  
1/115/60Hz  
1/115/60Hz  
Dehumidifying Capacity (Pints/Day)  
Rated Cooling Capacity (BTU/h)  
Rated Heating Capacity (BTU/h)  
Cooling Power Input (Watts)  
Heating Power Input (Watts)  
Rated Current Cooling (Amperage)  
Rated Current Heating (Amperage)  
Noise Level (dBA) - H/M/L  
81.6  
81.6  
12,000  
12,000  
-
10,500  
1465  
1465  
-
1200  
13  
13  
10.6  
-
55/53/51  
55/53/51  
Air Flow - H/M/L (CFM)  
235/205/175  
17.75 x 33.125 x 17.125  
80  
235/205/175  
17.75 x 33.125 x 17.125  
80  
Product Dimensions (W” x H” x D”)  
Product Weight (Lbs)  
Refrigerant Type  
R-410A  
R-410A  
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LCDI POWER CORD AND PLUG  
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and  
plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord  
with no termination on the load side and a LCDI attachment plug on the line side.  
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the  
nominal current leakage between the cord shield and either load conductor exceeds a predetermined value.  
The cord will remain de-energized until the devise has been manually reset. This is intended to reduce the risk  
of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must  
be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any exposed  
metal.  
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:  
1. Plug power cord into wall outlet  
2. Press TEST Button, circuit should trip, cutting power to the air conditioner  
3. Press RESET button for use  
If a test is performed and the indicator light remains ON, current leakage has been detected. Do not use the air  
conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Powered by Gree Customer Service for trou-  
bleshooting recommendations.  
RESET  
TEST  
WARNING:  
1. DO NOT press the TEST button while the air conditioner is operating.  
2. The TEST and RESET buttons should not be used as ONand OFFswitches.  
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.  
4. The cord and plug are intended for indoor use only.  
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PRODUCT DIAGRAM  
Air Outlet &  
Louvers  
Carry Handle  
Control Panel  
Filter  
Upper Air Intake  
Location  
Air Exhaust Vent  
Lower Air Intake  
Power Cord  
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PARTS & WINDOW KIT ASSEMBLY  
PARTS  
EXHAUST HOSE & ADAPTERS  
Front Exhaust Hose  
Adapter  
Rear Exhaust Hose  
Exhaust Hose  
Adapter  
Window Kit Adapter  
Sliding Panels (3)  
ASSEMBLY & INSTALLATION  
INSTALLATION  
When the unit is operating as an air conditioner or dehumidifier, the window kit and exhaust hose must be installed.  
When the unit is operating in fan mode, the window kit and exhaust hose do not need to be installed .  
MOUNTING THE EXHAUST HOSE  
Choose a suitable location, near a grounded electrical outlet and suitable window or door. Remove  
packaging and locate components.  
Extend both ends of the exhaust hose approximately 6 inches.  
Screw the REAR and FRONT Exhaust Hose Adapters onto each end of the exhaust hose. Once both  
adapters are attached, attach the Window Kit Adapter to the REAR Exhaust Hose Adapter.  
Connect the FRONT Exhaust Hose Adapter to the back of your portable air conditioner.  
Attach the Window Kit Adapter to the window kit.  
For maximum efficiency bend the exhaust hose as little as possible once installation is complete.  
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SINGLE HOSE WINDOW KIT INSTALLATION  
This installation is OK  
The is a poor installation  
22”  
When installing the exhaust hose, try and keep it as flat as possible. The less angles and bends  
in the hose, the better the unit will perform. If bending or an angle is necessary, use single 90°  
angles like the pictures above. Multiple bends will decrease performance and efficiency  
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CONTROL PANEL  
SG-PAC-12E1  
COOL MODE LIGHT DRY MODE LIGHT  
LED DISPLAY  
FAN MODE LIGHT  
BUCKET FULL LIGHT  
POWER BUTTON  
MODE BUTTON  
TEMP SELECT BUTTONS  
SG-PAC-12E1HP  
COOL MODE LIGHT  
DRY MODE LIGHT  
LED DISPLAY  
HEAT MODE LIGHT  
FAN MODE LIGHT  
POWER BUTTON  
MODE BUTTON  
TEMP SELECT BUTTONS  
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CONTROL PANEL FUNCTIONS  
CONTROL PANEL OPERATING INSTRUCTIONS  
1) Power On and Off - Press the POWER button once to manually turn the unit on. Press the POWER  
button once more to turn the unit off.  
2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes:  
Air Conditioner, Dehumidifier (DRY), Fan only, and Heater mode (NOTE: Heater mode is only available  
on the SG-PAC-12E1HP). Each press of the MODE button will light up a different mode icon on the con-  
trol panel. The exhaust hose and window kit must be installed when the unit is in Air Conditioner,  
Dehumidifier (DRY), or Heater (SG-PAC-12E1HP only) mode. When using the unit as a fan, it is not  
necessary to keep the exhaust hose and window kit connected to the unit.  
3) Temperature - Select the desired temperature by pressing either or key when using the unit in  
Cooling or Heating (SG-PAC-12E1HP only) mode. The digital thermostat will display the set temperature.  
4) Bucket Full - When the unit cannot evaporate the collected moisture fast enough, the excess water will  
collect in a backup water tank located inside the unit. The Bucket Full icon (SG-PAC-12E1) or Heat Mode  
icon (SG-PAC-12E1HP) will light up if this occurs. The unit will then beep 8 times and the LED display  
will show “H8”. The compressor will now shut off. You should now drain the excess water from the unit.  
To do this, get a small pan and place it under the drain plug on the bottom of the back of the unit. Remove  
the plug and slightly tilt the unit backwards to drain the water into the pan.  
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REMOTE CONTROL OPERATING INSTRUCTIONS  
- / +  
- / + BUTTONS  
SIGNAL TRANSMITTER  
When the unit is in Air Conditioner or Heater (SG-PAC-  
12E1HP) mode you can select your desired temperature.  
Press the TEMP SELECT buttons (+ or -) to select  
your desired temperature setting. The temperature on the  
LCD display on the remote control will increase or de-  
crease accordingly. Hold the +/- buttons for two seconds  
to rapidly increase or decrease the temperature. Temp.  
range is 61°F—86°F.  
FAN  
FAN BUTTON  
Press the Fan Speed button to change fan speeds.  
Fan Speeds:  
REMOTE CONTROL  
Low Speed  
High Speed  
Medium Speed  
NOTE: When the unit is in Dehumidifier (DRY) mode,  
the fan speed is not adjustable.  
Vertical Swing BUTTON  
ON/OFF  
ON/OFF BUTTON  
Press the Up and Down Swing Button to turn on and off  
the vertical swing mode. In vertical swing mode, the lou-  
vers will rotate up and down to circulate more air.  
Press the ON/OFF (POWER) button once to manually  
turn the unit on. Press the Power button once more to  
turn the unit off.  
When the unit is off, press the Up and Down Swing But-  
ton and “+” at the same time to enable stationary swing  
mode. Stationary Swing mode allows for more control  
over the way the louvers swing up and down. The Swing  
icon on the Remote LCD will blink twice when this is  
MODE  
MODE BUTTON  
Press the MODE Button repeatedly to cycle between the  
different modes.  
Blinks for 2 Seconds  
In Stationary Swing mode, press the Up and Down  
Swing Button to change the swing pattern per below:  
AUTO  
COOL  
DRY  
Disable Stationary Swing Mode by pressing the Up and  
Down Swing Button and “+” button at the same time.  
The Swing Icon on the Remote LCD will blink twice  
when this is disabled.  
FAN  
NOTE: Heat Mode is only  
available on SG-PAC-12E1HP  
HEAT  
10  
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REMOTE CONTROL OPERATING INSTRUCTIONS  
TIMER  
TIMER BUTTON  
Auto-on Timer: When the air conditioner is off, it can  
be set to automatically turn on in 30 minutes to 24 hours  
at the previous set mode and fan setting. To set the Auto-  
on Timer, press the TIMER button on the unit or remote  
control. Each touch of the +/- buttons on the remote will  
change the timer setting in 30 minute increments (.5  
hours). HOUR ON/OFF icon will blink when the Auto-  
on Timer is being set. Once the timer is set, press the  
TIMER button once more to save the setting.  
Auto-off Timer: When the air conditioner is on, it can  
be set to automatically turn off in 30 minutes to 24 hours.  
To set the Auto-off Timer, press the TIMER button on  
the remote control. Each touch of the +/- buttons on the  
remote will change the timer setting in 30 minute (.5  
hour) intervals. HOUR ON/OFF icon will blink when the  
Auto-off Timer is being set. To cancel the timer, press  
the ON/OFF button. Once the timer is set, press the  
TIMER button once more to save the setting. Press the  
ON/OFF button to clear a time setting.  
REMOTE CONTROL  
HEALTH|SAVE  
HEALTH|SAVE BUTTON  
HORIZONTAL SWING BUTTON  
The Health Function is not available on this unit.  
Press the Horizontal Swing Button to turn on and off the  
Horizontal swing mode. In horizontal swing mode, the  
louvers will rotate left and right to circulate more air.  
(This function is not available on this unit)  
Press the Save button to automatically rotate through  
the different speeds. To disable Save mode and pick  
your own fan speed, press the Save button again.  
TURBO  
TURBO BUTTON  
Press the Left and Right Swing Button to turn on and off  
the Horizontal swing mode. In horizontal swing mode,  
the louvers will rotate left and right to circulate more air.  
(This function is not available on this unit)  
TEMP  
TEMP BUTTON  
Press the TEMP button to display the current set tem-  
perature or the actual room temperature. With each  
press of the TEMP button the display will cycle back  
and forth.  
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REMOTE CONTROL OPERATING INSTRUCTIONS  
X-FAN  
X-FAN BUTTON  
REMOTE CONTROL  
Press the X-FAN button to enable the X-Fan function.  
When enable, X-Fan will force the fan to remain on once  
the unit is powered down. The fan stays on to dry out any  
remaining moisture in the unit to help minimize mold or  
bacteria growth. X-Fan cannot be set under Auto, Fan, or  
Heat (SG-PAC-12E1HP only) modes.  
LOCK  
LOCK FUNCTION  
Press “+” and “-” buttons together at the same time to  
lock the remote keyboard. Do this again to unlock.  
SLEEP  
SLEEP BUTTON  
LIGHT  
LIGHT BUTTON  
Press the SLEEP mode button to engage SLEEP  
mode.. This feature limits compressor usage and  
enhances energy savings by adjusting the set  
temperature while you are sleeping. Press the SLEEP  
button once more to disable Sleep Mode. Sleep Mode  
is not available in Auto or Fan Modes.  
Press the LIGHT button to turn the on the display Light.  
A small Light bulb icon will light up on the remote con-  
trol display.  
AUTO  
AUTO MODE  
In Cooling or Dehumidifier (DRY) modes: When sleep  
mode is selected the set temperature will automatically  
increase 2°F after 1 hour. After 2 hours, the set tempera-  
ture will increase another 2°F for a total increase of 4°F.  
Press the MODE button to select Auto Mode. Once  
Auto Mode is selected the unit will automatically  
choose the operating mode based on the current room  
temperature. The temperature will not be displayed on  
the LED in this mode.  
TEMP  
MEASURE  
CHANGE BETWEEN F° and C°  
In Heating mode (SG-PAC-12E1HP only): When sleep  
mode is selected the set temperature will automatically  
decrease 2°F after 1 hour. After 2 hours, the set tem-  
perature will decrease another 2°F for a total increase of  
4°F.  
When the unit is off, press the MODE and “-” button  
to change between F° and C°.  
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MAINTENANCE  
Note: Make sure power is off and the power cord is not plugged into an electrical outlet prior to  
performing any maintenance on the unit.  
Clean or replace filter - If the air filter is blocked with a dust, the airflow volume may decrease. It is  
recommended to clean the filter once every two weeks, or as needed.  
1) Remove the filter from the filter compartment on the back of the unit.  
2) Wash the air filter by immersing it gently into warm water with a neutral detergent. Rinse the filter  
and dry it thoroughly out of sunlight.  
3) Slide the filter back into the filter compartment after it is thoroughly dried.  
4) If the filter is torn or unusable, order a new filter by calling the customer service number on the  
warranty page of this manual.  
Clean the unit Housing  
1) Keep the unit from being exposed directly to the sun to prevent color fading.  
2) Clean the surface with a damp cloth and dry it with a soft towel.  
Storing the Unit for an Extended Period of Time or Transporting the unit  
1) Empty any excess water by unplugging the water drainage stop in the back of the unit (located at  
the bottom).  
2) Unplug the unit.  
3) The unit should be stored in a cool dry place.  
DISCLAIMER  
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE  
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT  
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.  
13  
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TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The Air Conditioner will not start  
The air conditioner is unplugged or not  
connected well.  
Make sure the air conditioner plug  
is pushed completely into the out-  
let  
Check the house fuse/circuit  
breaker box and replace the fuse  
or reset the breaker.  
The fuse is blown/circuit breaker is  
tripped.  
The unit will automatically re-start  
when power is restored.  
There is a protective time delay  
(approx. 3 minutes) to prevent  
tripping of the compressor  
Power Failure  
overload. For this reason, the unit  
may not start normal cooling for 3  
minutes after it is turned back on.  
Press the RESET button located  
on the power cord plug.  
If the RESET button will not stay  
engaged, discontinue use of the  
air conditioner and contact a  
qualified service technician.  
The current interrupter device is  
tripped.  
The Air Conditioner does not cool  
as it should  
Airflow is restricted  
Make sure there are no curtains,  
blinds, or furniture blocking the  
front of the air conditioner  
Lower the set thermostat tempera-  
ture  
The temperature control may not be  
set correctly.  
The air filter is dirty  
Clean the filter. See the Cleaning  
and Care Section of the manual.  
Please allow time for the room to  
cool down after turning on the air  
conditioner.  
The room may be too warm  
Check for open furnace registers  
and cold air returns  
Cold air is escaping  
The Evaporator is frozen  
The unit is defrosting and will re-  
sume operation when done.  
The Dehumidifier function is not  
providing cool air as it should  
The Air Conditioner displays the  
Timer hours but does not work  
Is the TIMER ON enabled?  
Cancel the TIMER or wait until the  
unit turns on.  
The Remote Control is not working The batteries are inserted incorrectly  
Check the position of the batteries.  
Replace the batteries  
The batteries may be dead  
14  
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TROUBLESHOOTING (CONT.)  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The LCD Display is showing “E5”  
Low Voltage Protection  
Unplug for 10 minutes and then  
turn on the unit. If “E5” is still dis-  
played, contact customer service.  
The LCD Display is showing “H8”  
The backup water tank is full  
Drain the water tank  
If the “H8” I still displayed after the  
water tank has been emptied, con-  
tact customer service.  
The LCD Display is showing “F1”,  
“F2”, or “F4”  
Internal malfunction  
Contact Customer Service  
15  
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WARRANTY  
One Year Limited Warranty  
Soleus International Inc. warrants the accompanying Soleus Air Powered by Gree Portable Air Conditioner to be free of  
defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1)  
year from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a  
copy of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in  
material or workmanship.  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions  
in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-  
tional Inc.  
Freight and Insurance cost for the warranty service.  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-  
vaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary from state to state.  
For Technical Support & Warranty Service  
Please Call (888) 876-5387  
Or Write To:  
Soleus International Inc.  
20035 E. Walnut Dr. North  
City of Industry, CA 91789 U.S.A.  
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