Shark Vacuum Cleaner NV100 User Manual

NV100  
Owner’s Guide  
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NV100_26_IB_ENG_110317_2.indd  
1
11-03-17 10:40 AM  
English  
Contents  
Important Safety Instructions  
Getting Started  
2
Thank you for  
purchasing  
the Shark®  
Navigator™  
Vacuum.  
4
Assembly  
4
Using the Vacuum  
6
Emptying the Dust Cup Assembly  
Proper Care of Your Vacuum  
Troubleshooting  
7
8
9
Checking for Blockages  
Maintenance  
10  
11  
13  
Warranty and Registration  
This manual covers model:  
NV100 26  
TECHNICAL SPECIFICATIONS  
Voltage: 120V.  
Watts: 700W  
Amps: 5.83A  
Hertz: 60Hz  
TOLL FREE: 1-800-798-7398  
1
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NV100_26_IB_ENG_110317_2.indd 2-1  
11-03-17 10:40 AM  
English  
IMPORTANT SAFETY INSTRUCTIONS  
For Household Use Only  
WHEN USING YOUR SHARK® NAVIGATOR™  
GENERAL ELECTRICAL SAFETY:  
GENERAL CLEANING:  
HOSE ATTACHMENTS:  
VACUUM, BASIC SAFETY PRECAUTIONS  
SHOULD ALWAYS BE FOLLOWED,  
INCLUDING THE FOLLOWING:  
1. Unplug from electrical outlet when not in use  
and before servicing.  
20. DO NOT run the vacuum over large-sized  
31. DO NOT put any object into openings. Do not  
use with any opening blocked. Keep free of lint,  
hair and anything that may reduce airflow.  
objects.  
2. DO NOT use vacuum with a damaged cord or  
21. DO NOT pick up hard or sharp objects such as  
glass, nails, screws or coins that could damage  
the vacuum cleaner.  
plug.  
32. DO NOT use if air flow is restricted; if the air  
paths, the hose or the extension tube become  
blocked, turn the vacuum cleaner off. Remove  
all obstructions before you turn on the unit  
again.  
READ ALL INSTRUCTIONS BEFORE USING  
YOUR SHARK® NAVIGATORVACUUM.  
3. DO NOT pull or carry vacuum by the cord.  
22. DO NOT pick up smoking or burning objects  
4. DO NOT unplug by pulling on cord; to unplug,  
such as hot coals, cigarette butts or matches.  
POLARIZED PLUG:  
grasp the plug, not the cord.  
23. DO NOT pick up flammable or combustible  
materials such as lighter fluid, gasoline,  
kerosene or use in areas where they may be  
present.  
This appliance has a polarized plug (one blade  
is wider than the other). As a safety feature, this  
plug will fit into a polarized outlet only one way.  
Do not force into the outlet or try to  
modify the plug to fit.  
5. DO NOT handle plug or vacuum cleaner with  
33. Keep the end of the hose, wands and other  
openings away from face, body and loose  
clothing.  
wet hands.  
6. DO NOT run the vacuum over the power cord.  
34. Keep rotating brush and suction openings away  
from hair, face, fingers, uncovered feet or loose  
clothing.  
7. DO NOT close a door on the cord.  
24. DO NOT pick up toxic solutions such as  
chlorine bleach, ammonia or drain cleaner.  
8. DO NOT pull cord around sharp edges or  
corners.  
25. DO NOT use in an enclosed space where  
vapors are present from paint, paint thinner,  
moth-proofing substances, flammable dust or  
other explosive or toxic materials.  
35. Only use manufacturer’s recommended  
attachments.  
9. DO NOT leave appliance when plugged in.  
10. Keep power cord away from heated surfaces.  
11. Turn off all controls before plugging or  
unplugging vacuum cleaner.  
26. DO NOT vacuum up any liquids.  
27. DO NOT immerse vacuum cleaner in water or  
GENERAL USE:  
other liquids.  
12. Use only as described in this manual.  
13. DO NOT put any objects into openings.  
14. Keep your work area well lit.  
28. DO NOT use outdoors or on wet surfaces; use  
only on dry surfaces.  
29. Use extra care when cleaning on stairs.  
30. Before turning on the vacuum:  
WARNING:  
15. Keep the vacuum moving over the carpet  
surface at all times to avoid damaging the  
carpet fibers.  
TO REDUCE THE RISK OF ELECTRIC  
SHOCK OR INJURY DO NOT USE  
OUTDOORS OR ON WET SURFACES.  
• Make sure that dust cup, and all filters are in  
place after routine maintenance.  
16. DO NOT place vacuum on unstable surfaces  
• Make sure that all components and filters are  
thoroughly dry after routine cleaning.  
such as chairs or tables.  
17. DO NOT allow young children to operate the  
• Only use filters and accessories provided by  
EURO-PRO Operating LLC [Failure to do so  
will void the warranty]  
vacuum or use as a toy.  
18. Close attention is necessary when used by or  
near children.  
19. DO NOT use vacuum cleaner if the appliance  
is not working as it should, has a damaged plug  
or cord, if the unit has been dropped, damaged,  
left outdoors or submerged in water. Return  
to EURO-PRO Operating LLC for examination,  
repair or adjustment.  
SAVE THESE  
INSTRUCTIONS  
2
TOLL FREE: 1-800-798-7398  
3
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NV100_26_IB_ENG_110317_2.indd 2-3  
11-03-17 10:40 AM  
English  
ASSEMBLY  
Getting Started  
Not all accessories are available  
on all models.  
e
a
Hose Connector  
Fig. 1  
d
f
Fig. 3  
g
b
b
c
h
a
Fig. 6  
Fig. 5  
Fig. 4  
Fig. 2  
4
5
Insert the stretch hose into the  
hose connector on the back of  
the unit. Make sure that it snaps  
in place. (Fig. 3)  
6
7
When storing your vacuum,  
wind the power cord around  
the two cord holders and secure  
with cord clip. (Fig. 6)  
8
TO CARRY THE VACUUM:  
With the unit in the standing  
position, lift by the Dust Cup  
Handle (carry handle).  
FIRST THING’S FIRST, YOU  
NEED TO KNOW WHAT’S IN THE  
BOX YOU JUST OPENED:  
YOUR SHARK® NAVIGATORIS  
EASY TO ASSEMBLE:  
1
Place your vacuum body upright  
on a level surface.  
Store your on-board tools onto  
the accessory holder located  
on the back of the unit. (Fig. 4)  
NOTE: The accessory holder is  
removable. In order to remove  
or attach the accessory holder,  
you must remove the dust cup  
first. To remove the accessory  
holder, just hold the tab (a),  
rotate left and pull out. To  
There is a Quick Cord Release  
on the top cord holder. Simply  
turn to the left or right to  
release the power cord. To store  
the unit, the cord holder should  
be in the upright position.  
CAUTION: When lifting or  
carrying, DO NOT press Dust  
Cup release button.  
a
b
c
Handle  
e
f
Hose Connector  
Vacuum Body  
Extension Wand  
Stretch Hose  
Dust Cup  
2
Insert the hose connector into  
the opening on the back of the  
vacuum body. (Fig. 1)  
g
h
Accessory Holder  
Power Nozzle  
d
NOTE: Once the hose connector  
has been inserted, it cannot be  
removed.  
IMPORTANT: For suction to  
reach the motorized floor brush,  
the extension wand and stretch  
hose must be attached securely  
on the vacuum body.  
Optional tools are available for sale  
for any NV100 model. To order  
additional parts or accessories go  
3
Insert the handle with the  
extension wand into the top of  
the vacuum until secure.  
(Fig. 2)  
replace, align the pins into  
the hinges (b) on the vacuum.  
Rotate it fully to secure. (Fig. 5)  
4
TOLL FREE: 1-800-798-7398  
5
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NV100_26_IB_ENG_110317_2.indd 4-5  
11-03-17 10:40 AM  
English  
Emptying the Dust Cup Assembly  
Using the Vacuum  
For best results empty the Dust Cup Assembly after  
each use; or as needed during prolonged usage. or  
when it reaches the MAX fill line.  
DO NOT pull vacuum cleaner around by  
For suction to reach the power nozzle, the  
extension wand and stretch hose must be  
attached securely on the vacuum body.  
the hose.  
DO NOT over-extend the hose. Always  
hold the vacuum so that it does not tip  
over.  
DO NOT OVERFILL.  
Turn vacuum off before emptying.  
The height of your power nozzle has been  
optimized for easy pushing and superior  
cleaning on all floor types. There is no need  
to make any height adjustments as you  
transition to different floor & carpet types.  
Dust cup  
Release  
Button  
Fig. 16  
Fig. 14  
Fig. 11  
Fig. 13  
Fig. 15  
Fig. 10  
Indicator Light  
Fig. 8  
Fig. 12  
TO EMPTY THE DUST CUP  
ASSEMBLY:  
Your Shark® Navigatorcan be used  
to clean all surface types.  
6
CLEAN ABOVE-FLOORS WITH  
HOSE:  
Fig. 18  
IMPORTANT: To protect your  
carpets, the brushroll will only  
turn on when you have pulled  
the handle back towards you  
and released the power nozzle.  
1
2
3
Press the Dust Cup release  
button and remove the dust cup  
from the vacuum. (Fig. 13)  
Fig. 17  
1
Plug in the vacuum.  
You can attach the accessories onto  
the handle or onto the extension  
wand for a longer reach.  
4
Option B: For Allergy Sufferers:  
Wrap a trash bag around the  
Dust Cup Assembly leaving  
space at the bottom for the door  
to swing open. (Fig. 16)  
Note: It may become necessary  
to occasionally clean the metal  
screen inside the dust cup. To  
clean, press the top dust cup  
release button (Fig. 17), pull out  
the metal screen and remove  
any excess dirt. Then replace the  
metal screeen inside the dust  
cup and close the top lid.  
2
Push the Power button ( ).  
Grip carry handle and press the  
bottom Dust Cup Door release  
button. (Fig. 14)  
(Fig. 7)  
IMPORTANT: The brushroll  
indicator light on the power  
nozzle will illuminate solid red if  
there is a blockage.  
(Fig. 10) This feature is designed  
to protect your Lifetime Belt  
that powers your brushroll. See  
Checking for Blockages on  
page 11.  
a
Stand the vacuum into upright  
position.  
3
Place your foot on the power  
nozzle and pull the handle back  
towards you. (Fig. 8)  
Option A: for Quick Empty:  
Insert Dust Cup Assembly deep  
inside trash receptacle to contain  
dust and debris. (Fig. 15)  
b
To remove the handle only, press  
the handle release button.  
(Fig. 11)  
Locate the Dust Cup Door  
release button within the trash  
bag and press to release as you  
shake the dust cup to empty  
dust and debris.  
NOTE: This vacuum has a  
separate brushroll button  
(
)on the top of the vacuum.  
c
To remove the handle with  
the extension wand, press the  
extension wand release button  
on the back of the vacuum.  
(Fig. 12)  
Press the bottom Dust Cup Door  
release button; tap container  
gently to dislodge and release  
dust and debris.  
(Fig. 18)  
(Fig. 9)  
Close the bottom door until it  
snaps in place.  
4
CLEAN CARPETS:  
5
CLEAN BARE FLOORS:  
Engage the brushroll by pushing  
Close the bottom door until it  
snaps in place.  
For cleaning bare floors or to  
clean with the hose, push the  
Note: Option B can also be  
performed outside of the home  
to further minimize releasing  
dust back into the air. Carry just  
the Dust Cup Assembly and trash  
bag outside.  
the brushroll button (  
) to  
d
Push the selected tool into the  
end of the handle or handle with  
extension wand for longer reach  
and begin cleaning.  
the “ON” position. The brushroll  
light will turn green. (Fig. 9)  
brushroll button (  
) to the  
Important: If the Dust Cup  
Door does not swing open freely  
after pressing the release button,  
push the door open using the  
bottom door tabs.  
OFF” position for suction only.  
The brushroll light will turn off.  
The brushroll will not spin in this  
mode.  
To order additional parts and accessories,  
6
TOLL FREE: 1-800-798-7398  
7
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11-03-17 10:40 AM  
English  
Proper Care of Your Shark® Upright Vacuum  
Troubleshooting  
WARNING:  
COMPONENT  
MAINTENANCE SCHEDULE  
To reduce the risk of electric shock, the power cord must be disconnected before  
performing maintenance/troubleshooting checks.  
Dust Cup  
Empty each time you vacuum.  
1
2
3
4
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Pre-Motor Foam Filter  
Pre-Motor Felt Filter  
Post-Motor Filter  
Rinse and air dry every 3 months under normal use.  
Rinse and air dry every 3 months under normal use.  
Clean once every 12 months under normal use.  
Check to see if the vacuum is plugged in properly.  
Check the circuit breaker/fuse.  
Vacuum will not run.  
Check the On/Off button.  
Check filters to see if they need cleaning. Follow instructions for rinsing  
and drying the filters before re-inserting back into the vacuum. (See  
“Maintenance” sections for instructions.)  
DO NOT put the filters in the washing machine or dishwasher.  
NOTE: The material in the filter will discolor over time. This is  
NORMAL and will not affect the performance of the filter.  
Vacuum is not  
picking up dirt.  
Dust cup may be full; empty dust cup.  
Check hose and hose connections for blockages; clear blockages if required.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages. (See “Checking for Blockages” for instructions.)  
CAUTION: Unplug  
the vacuum while  
cleaning filters; failure  
to do so might result  
in electric shock.  
Check filters to see if they need cleaning. Follow instructions for rinsing  
and drying the filters before re-inserting back into the vacuum. (See  
“Maintenance” sections for instructions.)  
Dust cup may be full; empty dust cup.  
Airflow is restricted. No  
suction or light suction.  
Pre-Motor  
Foam Filter  
Felt Filter  
Check hose, hose connections, nozzles and accessories for blockages; clear  
blockages if required.  
If dust cup is empty, and attachment inlets are clear, check for other  
blockages. (See “Checking for Blockages” for instructions.)  
Post-Motor  
Filter  
Press the brushroll button (  
) to the “ON” position. The brushroll light  
near this button will illuminate green when “ON”.  
Bush roll does not turn  
on.  
Place your foot on the floor brush and pull the handle back to engage the  
brushroll.  
Fig. 18  
Fig. 19  
If the red light on the power nozzle is illuminated, see the section on  
Checking for Blockages.  
This vacuum cleaner is equipped with a motor protective thermostat. If for  
some reason your vacuum overheats, the thermostat will automatically turn  
the unit off. Should this occur, perform the following steps to restart the  
motor thermostat:  
CLEANING THE PRE-MOTOR  
FILTERS  
CLEANING THE POST-MOTOR  
FILTER  
1
Remove the dust cup.  
5
Once the filter is dry, replace it  
back into the vacuum.  
1
Remove the filter cover from  
the front of the vacuum by  
pulling up on the tab and  
pulling the cover away from the  
vacuum. (Fig. 19)  
2
Pull the 2 filters out from the  
top of the motor base.  
(Fig. 18)  
6
Replace the cover by inserting  
the two tabs into the holes at  
the top and and then swinging  
the cover down until it clicks  
into place.  
1. Press the power button ( ) to the (Off) position.  
2. Unplug the vacuum.  
3
Rinse the filters thoroughly in  
lukewarm water until the water  
runs clear.  
3. Empty the dust cup and clean filters. (See “Maintenance” sections for  
instructions.)  
2
Remove the filter from the  
frame and wash the filter under  
the tap using lukewarm water.  
Vacuum turns off on its  
own.  
4. Check for blockages in hose, accessories and inlet openings.  
(See “Checking for Blockages” for instructions.)  
NOTE: Filters may appear dirty  
but frequent cleaning of these is  
not necessary. See maintenance  
schedule above.  
4
Squeeze out excess water and  
let air-dry for at least 24 hours  
before replacing. Do not use  
a hair dryer or other heating  
methods to dry.  
4
Allow the filter to air dry for 24  
hours. Do not use a hair dryer  
or other heating methods to  
dry.  
5. Allow the unit to cool for a minimum of 45 minutes.  
6. Plug in the vacuum.  
7. Press the power button ( ) to the (On) position to restart the vacuum.  
5
Place the felt filter in first, then  
the foam filter.  
Note: If vacuum still does not start, contact Customer Service at:  
1-800-798-7398.  
6
Replace the dust cup.  
8
TOLL FREE: 1-800-798-7398  
9
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NV100_26_IB_ENG_110317_2.indd 8-9  
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English  
Checking for Blockages  
Maintenance  
Get even more cleaning from your Shark®  
Navigatorby checking out our cleaning  
accessories assortment at  
Blockages may cause your vacuum  
to overheat and shut down. If  
this occurs, clear the blockages,  
then follow the instructions for  
Resetting the Motor Thermostat  
on page 11.  
Resetting the Motor Thermostat  
Your Shark® Navigatoris equipped  
with a protective Motor Thermostat.  
If the motor should overheat, the  
thermostat shuts off the power.  
Bookmark the page and check back often  
to take advantage of the latest products,  
promotions and prices!  
IMPORTANT: Never insert sharp  
objects into any opening to clear  
an obstruction. Damages caused  
while clearing or attempting to  
clear blockages are not covered  
under your product’s limited  
warranty.  
Unplug the vacuum  
before checking for  
blockages.  
Fig. 20  
Reassemble all parts  
securely before  
ADDITIONAL ACCESSORIES:  
CREVICE TOOL  
operating vacuum.  
Fig. 22  
Reach deep into narrow spaces and clean between cushions,  
under radiators and baseboards and in hard to reach crevices and  
corners.  
MULTI-TOOL  
Fig. 21  
This unique tool combines a dusting brush and a crevice tool into  
one.  
3
HOSE:  
1
DUST CUP AIR DUCT:  
TO RESET THE MOTOR  
THERMOSTAT:  
PET/UPHOLSTERY TOOL  
3
Disconnect the Stretch Hose by  
gently pressing the tabs together  
and pulling away from the hose  
connector.  
Stand vacuum upright.  
This tool will remove hair from upholstery and stairs.  
Remove Dust Cup Assembly and  
empty Dust Cup if necessary.  
Press the Power Button ( )to turn  
the unit “Off”.  
NOTE: Some accessories may be included with your  
purchase.  
Check Air Duct behind Dust Cup  
for clogs; clear before replacing  
Dust Cup Assembly. (Fig. 20)  
Unplug the vacuum.  
Remove hose from both the unit  
and handle ends. (Fig. 22)  
Check for clogged hose or filter;  
unclog hose and replace filter.  
Refer to Checking for Blockages  
on page 11.  
1
To order Additional Parts &  
Accessories go to  
PART  
PART NO.  
Inspect the length of the hose  
and remove any obstuctions.  
2
HOSE INTAKE OPENING:  
Stretch Hose  
126FFJ  
127FFJ  
XFL100  
1116-FC  
122FFJ  
129FFJ  
128FFJ  
Hold the top of the hose access  
door and pull firmly to remove.  
Slide the knob to the center and  
pull out the hose. (Fig. 21)  
Multi-Tool  
Wait 45 minutes for vacuum to cool;  
then plug in the vacuum.  
Foam & Felt Filter  
Extension Wand  
24” Crevice Tool  
11” Crevice Tool  
Pet/Upholstery Tool  
Press the Power Switch ( ) to start  
the vacuum.  
Remove any obstructions and  
push the hose back in.  
2
NOTE: If vacuum still does not start,  
contact Customer Service at:  
1-800-798-7398.  
Slide the knob to the left and  
snap the hose access door shut.  
10  
TOLL FREE: 1-800-798-7398  
11  
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NV100_26_IB_ENG_110317_2.indd 10-11  
11-03-17 10:40 AM  
English  
Notes  
Euro-Pro Three-Year (3) Limited Warranty  
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period  
of three (3) years from the date of the original purchase, when utilized for normal household use, subject to the  
following conditions, exclusions and exceptions.  
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,  
return the complete appliance and accessories, freight prepaid to:  
U.S.: EURO-PRO Operating LLC  
For customer service support call 1-800-798-7398  
Canada: EURO-PRO Operating LLC  
4400 Bois Franc, St. Laurent, Québec H4S 1A7  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or  
replace it free of charge. Proof of purchase date and $16.99 to cover the cost of return shipping and handling must  
be included.*  
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require  
replacement are specifically excluded from warranty.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit  
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been  
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,  
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover  
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product  
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional  
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly  
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental  
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of  
incidental or consequential damages, so the above may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province.  
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase  
date and to attach tag to item before packing with your name, complete address and phone number  
with a note giving purchase information, model number and what you believe is the problem  
with item. We recommend you insure the package (as damage in shipping is not covered by your  
warranty). Mark the outside of your package ATTENTION CUSTOMER SERVICE”. We are constantly  
striving to improve our products, therefore the specifications contained herein are subject to change  
without notice.  
Product Registration  
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10)  
days of purchase. You will be asked to provide the store name, date of purchase and model number along with your  
name and address.  
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering  
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying  
instructions.  
12  
TOLL FREE: 1-800-798-7398  
13  
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