SF-360 seeries
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13 Unplug the machine from the telephone jack, PC, and AC wall outlet, and refer servicing to qualified
service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is damaged or frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or water.
• If the product does not operate properly after instructions have been followed.
• If the product has been dropped, or the cabinet appears damaged.
• If the product exhibits a sudden and distinct change in performance
14 Adjust only those controls covered by the operating instructions. Improper adjustment of other controls
may result in damage, and may require extensive work by a qualified service technician to restore the prod-
uct to normal operation.
15 Avoid using this fax machine during a lightning storm. There may be a remote risk of electric shock from
lightning. If possible, unplug the AC power and telephone for the duration of the lightning storm.
16 Do not install the machine on a wet place. This may raise a risk of fire or shock.
17 SAVE THESE INSTRUCTIONS.
18 CAUTION : For electrical safety reasons disconnect from telecommunications network before touching
metal/conductive parts.
19 CAUTION : To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
ii
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Contents
Rear view ........................................................................................................................................................... 1.3
Control Panel ..................................................................................................................................................... 1.4
Making a copy .......................................................................................................................................................... 1.6
Setting date and time ................................................................................................................................................ 1.6
Copying/receiving in Ink Save mode ....................................................................................................................... 1.8
Adjusting speaker volume ........................................................................................................................................ 1.8
Making a phone call ................................................................................................................................................. 2.2
One-Touch dialling ............................................................................................................................................ 2.3
Redialling ................................................................................................................................................................. 2.4
To redial the number in memory ....................................................................................................................... 2.4
Sending a fax ............................................................................................................................................................ 3.2
Acceptable documents ....................................................................................................................................... 3.2
Receiving in FAX mode .................................................................................................................................... 3.5
Receiving in AUTO mode ................................................................................................................................. 3.5
Receiving in TAM mode (SF-360/SF-361P) ..................................................................................................... 3.5
Receiving in TAM mode (SF-365TP) ............................................................................................................... 3.6
Receiving via an extension telephone (SF-360/SF-361P only) ......................................................................... 3.6
Checking your TAM message .................................................................................................................................. 4.2
Monitoring an incoming call .................................................................................................................................... 4.2
Playing back messages ............................................................................................................................................. 4.3
Playing back newly received caller messages ................................................................................................... 4.3
iii
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Using the answering machine from a remote phone ................................................................................................ 4.5
Using My Favorites .................................................................................................................................................. 5.3
Saving documents .............................................................................................................................................. 5.3
Sending stored documents ................................................................................................................................. 5.3
Setting receive polling ....................................................................................................................................... 5.4
Message forwarding (SF-365TP only) ............................................................................................................... 5.5
Received fax remote notifcation (SF-365TP only) ................................................................................................... 5.6
Using the Mute ......................................................................................................................................................... 6.2
Recording a conversation (SF-365TP only) ............................................................................................................. 6.3
Sound setup .............................................................................................................................................................. 6.3
To print a report ................................................................................................................................................. 6.4
Entering junk fax setup mode ............................................................................................................................ 6.5
Using Short Message Service (SMS) ....................................................................................................................... 6.6
Reading SMS messages ..................................................................................................................................... 6.6
Setup SMS messages ......................................................................................................................................... 6.7
Setting system/TAM options ............................................................................................................................. 6.9
Making Connection .................................................................................................................................................. 7.2
Installing Printer Software ................................................................................................................................. 7.2
Setting the dafault printer ......................................................................................................................................... 7.4
Reinstalling Software ............................................................................................................................................... 7.4
Removing Printer Software ...................................................................................................................................... 7.5
Using Help ......................................................................................................................................................... 7.7
iv
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Replacing the print cartridge .................................................................................................................................... 8.3
Ink level view ........................................................................................................................................................... 8.4
Shading adjustment .................................................................................................................................................. 8.4
Self testing ................................................................................................................................................................ 8.5
Wiping the print nozzles and contacts ............................................................................................................... 8.5
Cleaning the cartridge carrier contacts .............................................................................................................. 8.6
LCD error messages ................................................................................................................................................. 8.7
Specifications ........................................................................................................................................................... 9.2
Scanner and copier specification ....................................................................................................................... 9.3
A sample of ITU #1 chart (reduced to 60.5%) ......................................................................................................... 9.4
Font List for Print ..................................................................................................................................................... 9.5
Notes for use of this device (New Zealand) ............................................................................................................. 9.7
Fax branding (US) .................................................................................................................................................. 9.10
v
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Contact SAMSUNG WORLD WIDE
If you have any comments or questions regarding Samsung products, contact the SAMSUNG customer care center.
Country
Customer Care Center
Web Site
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vi
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CHAPTER
1
SETUP AND COPYING
This chapter describes the preliminary setup procedure. A full installation instruction is explained in the
separate Quick Install Guide. If you are installing or reinstalling the machine from the beginning, refer to the
Quick Install Guide provided with the machine.
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List of features
This machine was designed using the latest technology. It is a full-featured, high-performance machine that not
only meets, but also exceeds industry standards. The following is a list of its many exciting features:
Common features to SF-360 Series (SF-360/SF-361P/SF-365TP)
• Inkjet printing on plain paper
• 14.4Kbps high speed faxing
• 100 page holding memory (SF-360/SF-361P), 150 page holding memory (SF-365TP)
• Multilingual display and report (see "Language" on page 6.10.)
• Stand-alone, full-function fax machine
• Convenient 50 page desktop copier
• 10 page Skew Free Document Feeder
• 100 Speed Dialling locations (10 One-Touch included)
1
• Five reception modes;TEL, FAX, AUTO, TAM (Telephone Answering Machine) and DRPD
• Broadcasting to send the same document to multiple destinations
• Delayed FAX to send the document at a later time
• Send/Receive Polling
• Last 10 number redial
• Report management; sending confirmation, Journal report and Phonebook, etc
• Transmit and Receive short messages
• Stored FAX to send the document without original document
• My Favorites
• Wake up Sound
Features for SF-361P/SF-365TP
• PC printing capability
• Network sharing
Features for SF-365TP only
• Built-in digital Answer (Telephone Answering Machine)
• Access from a remote telephone
• Message Forwarding (you can have the machine transfer a call when the caller leaves a message.)
• Call monitor
• FAX Receiving Notice ( you can know with Voice Message when the machine receives a new fax.)
• Speaker Phone
SF-360 : Inkjet Facsimile
SF-361P/SF-365TP : Inkjet Multi Function Device
1. If your machine is SF-360 or SF-361P, you need to have an answering machine attached.
1.2
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Familiarizing yourself with your new machine
Take a moment to familiarise yourself with your new machine by looking at the pictures on the next few pages.
2
Front view
Paper Support
Document Tray
Paper Guide
Dust Cover
Handset
Document
Guide
Rear view
USB Connector
(SF-361P/SF-365TP)
AC Power Socket
Connect extension phone
or TAM here, if applicable.
(SF-360/SF-361P)
2. Note that all of illustrations on this User’s Guide are from SF-365TP, so some parts may be different from your machine.
1.3
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Control Panel
No
1
Button name
Function
Rcv.mode/Darkness
This button has two functions:
When no document is loaded, pressing this button changes the Receive
Mode.
When a document is loaded, the pressing this button changes the con-
trast.
2
3
4
5
Resolution
Improves the clarity of a document you are sending.
Cartridge Change
My Favorites
Used to install a new cartridge or replace an old one.
Used to store the document used frequently and send it conveniently.
Answer(SF-365TP only)
Switches the TAM mode on/off. It lights when in TAM Mode and
blinks when a new message is received.
6
7
8
9
Greeting(SF-365TP only)
Play/Record (SF-365TP only)
Erase (SF-365TP only)
Use to record or play the outgoing message used in TAM Mode.
Plays incoming messages. Used to record a phone conversation.
Used to erase a message or all messages.
Used to repeat the current message, or to skip back to the previous one.
10
Used to skip forward to the next message.
11 Number keypad
Dial numbers manually as you would usually do with the telephone, or
enter letters while setting up your machine.
12 Symbols
Used to enter special characters when entering a name in edit mode.
To search for a number in memory.
13 Phone Book
14 Redial/Pause
Used to redial the last number called. You can also use it to add a pause
while storing a number in memory.
15 Mute
To mute the phone while you are speaking via the microphone.
Used to speak without picking up the handset, or dial numbers.
a
16
Speaker Phone (or On Hook Dial
)
17 Menu
Used to choose special functions such as system setup and mainte-
nance, etc.
18 Scroll
Used to display the previous or next menu item, to adjust the volume, or
to move the cursor to the digit you want to edit.
19 OK
Used to activate the selection shown in the display.
Used to return to the previous menu level.
Used to copy a document.
20 Back
21 Start Copy
1.4
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No
Button name
Function
22 Start Fax
Used to start a job.
Stops an operation at any time. Or used to delete digits in the edit mode.
23 Stop/Clear
a.Speaker Phone: SF-365TP only
Loading paper
3
To receive faxes or make copies, you should load the paper in the ASF . You can load approximately 50 sheets
of paper. Before loading the paper, see if the paper size is set correctly in the System Setup.
1
2
3
Put in the Paper Support.
Paper Support
Dust Cover
Pull the Dust Cover toward you.
Fan the papers and insert them into the ASF
with the print side face up.
Paper Guide
4
5
Squeeze the Paper Guide, and move it to the
right to match the width of the paper.
When completed, replace the Dust Cover to
its original position.
Paper type and sizes
Satisfactory print and receive quality can be obtained with many types of plain paper. Since the quality of plain
paper varies widely, test the print quality before buying large quantities of paper. Your machine uses a variety of
papers including:
• Xerographic paper
• Bond paper
• Dual-purpose paper
Because all paper varies in physical characteristics, you can receive mixed results from different packages of
paper even though the packages contain the same type of paper. If you encounter undesirable results, try the
other side of the paper, a different type, or another package of the same kind of paper.
DO NOT use the following types of paper with your machine:
• Continuous form feed paper
• Synthetic paper
• Thermal paper
• Multi-sheet forms and documents
• Chemically treated paper
• Papers with raised, embossed lettering
The following print media can be used with your machine:
Paper size
Dimensions
Paper weight
A4
210mm x 297mm (8.3” x 11.7”)
216mm x 279mm (8.5” x 11.0”)
216mm x 356mm (8.5” x 14.0”)
2
60 ~ 90g/m
Letter
Legal
(16 ~ 24lbs)
1.5
3. Automatic Sheet Feeder.
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Making a copy
If you want to save ink while copying or receiving a fax, see "Copying/receiving in Ink Save mode" on page 1.8.
1
2
Turn the page face down and insert it into the document feeder.
Adjust the document guide to match the width of the docu-
ment.
Document
Guide
3
4
5
Feed the document into the machine.
Adjust the resolution by pressing Resolution.
Press Start Copy.
• The display shows Number of Copies
.
6
Enter the number of copies you want, and press OK.
• The display shows Zoom Rate
.
• If you want one copy without specific copy options, you can press Start Copy again at this time, and copying will
start immediately.
7
8
9
Select the zoom rate you want by pressing Scroll buttons, and then press OK.
• You can scale the document from 50% to 150% by selecting a pre-defined rate. The default rate is 97%.
Choose if you want to collate document.
• When collation is selected, you need to select the sorting order; Normal, Reverse
.
Press OK when all options have been selected.
• When the machine runs out of paper, Load paper and press OK appears in the display. Supply additional paper and press
OK
.
Setting date and time
The current date and time are shown in the display when the machine is on and ready for use (Standby Mode).
The date and time will be printed on all faxes you send.
1
2
3
4
5
6
Press Menu.
Press Scroll buttons to choose SET DATE & TIME and press OK.
Press OK when the display shows Date Format.
Press Scroll buttons to select either Europe(D-M-Y) or USA(M-D-Y) and press OK.
Press OK when the display shows Date & Time.
Set the date and time. You can move the cursor by pressing Scroll buttons.
• If you enter an invalid number, the machine beeps and doesn’t proceed to the next step. If this happens, just re-enter
the correct number.
• When entering the hour, you should enter it in 24-hour format.
7
Press OK when the date and time appear correctly.
• The display shows the date and time you have set, then returns to Standby Mode.
1.6
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Setting fax number/name
If this option is not selectable even though you followed the described steps, you have to consult the service technician or
your dealer.
This is very useful information for the recipient. It allows them to see who sent a fax and what number they
should send a response to.
1
2
3
4
Press Menu.
Press Scroll buttons to choose SET SYSTEM ID and press OK.
Press OK when the display shows Fax Number.
Enter the fax number to which your machine is connected.
• You can enter up to 20 digits, and include special characters (space, plus sign, etc.)
• To enter a delimiter, press #.
• To enter plus symbol (+), press *.
• If you enter a wrong number, use Scroll buttons to move to the number and correct it.
5
6
7
Press OK when finished.
Press OK when the display shows Fax Name.
Enter the fax name (up to 40 characters) by using the number keypad.
• You can include special characters (space, plus sign, etc.).
8
Press OK when the name in the display is correct.
• The machine returns to Standby Mode when you have finished or when Stop/Clear has been pressed.
How to enter letters
These instructions assume that the display is asking you to enter a name.
1
2
3
Press the appropriate button for the letter you want.
• To enter an O, for example, press the 6 button three times. Each time you press the button, the display shows a
different letter: first M, then N, an O, and finally 6.
• For a list of letters and corresponding buttons, see "Keypad character assignments" on page 1.7.
Select the next letter in the same way.
• The blinking cursor moves right and the next letter appears in the display.
• If the letter is assigned to the same button you have pressed in step 1, then first move the cursor by pressing Scroll
buttons, then press the button.
Press OK when you’re finished entering letters.
Keypad character assignments
Assigned numbers, letters, or
characters
Assigned numbers, letters, or
characters
Key
Key
1
2
3
4
5
(Space) 1
6
M N
O
6
A
D
G
J
B
E
H
C
F
I
2
7
P
Q
U
R
S
7
3
8
T
V
8
4
9
W
X
Y
Z
9
K
L 5
0 (Symbols)
+ - , . ’ / * # & 0
1.7
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Copying/receiving in Ink Save mode
Your machine has an Ink Save mode to optimize consumption of ink when copying and receiving a fax.
1
2
3
4
Press Menu.
Press Scroll buttons to choose SETUP SYSTEM and press OK.
Press Scroll buttons to choose Ink Save and press OK.
Press Scroll buttons to choose On and press OK.
• If you feel the print quality is not good enough, change the Ink Save mode Off and then try to print again.
Adjusting ring volume
Your machine has several levels of ring volume. Adjust it as you prefer.
Press Scroll buttons with machine in standby.
• Whenever you press the button, different ring is ringing.
• The volume indicates that the machine will not ring when the call is received.
0
Adjusting speaker volume
When you are speaking via the speaker phone, you can adjust the volume as you follows:
1
2
Press Speaker Phone(or On Hook Dial).
• You can adjust it when you are talking as well.
Press Scroll buttons as many times as you want.
• Whenever you press the button, it will increase or decrease the volume.
1.8
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Making a phone call
Your new machine provides many ways for making a phone call. You can use either of following:
• On-Hook dialling
• Phone book dialling (One-Touch and Speed dial)
• redialling
• manual dialling via the handset as you do with a regular telephone
Speaker Phone dialling
You do not need to pick up the handset to make a phone call. When dialling, just press the Speaker Phone (or On
Hook Dial) button and enter the numbers. Depending on your machine, you need to pick up the handset or keep
speaking through the microphone.
If you have an SF-360 or an SF-361P
• You have to pick up the handset to speak after the call is answered.
• If you want to share the conversation with somebody beside you, pick up the handset and press On Hook Dial
.
The line is still connected and everybody can listen to the conversation.
This is called a 1-way conversation.
• While you are using 1-way conversation, do not place the handset beside the speaker, as this may result in howling.
If you have an SF-365TP
• You do not need to pick up the handset. Speak into the microphone on the Control Panel when the call is answered.
Phone book dialling
There are two types of Phonebook dialling; One-Touch and Speed dial. The way to programme numbers into
memory is the same for both but how you dial stored numbers is different. To One-Touch dial, you just press and
hold a number (0~9) on the keypad and the number will be dialled.
Phone Book dialling provides you with quick access to your most frequently used numbers.
Before using Phone Book dialling, you must first programme the numbers into the memory.
Storing a number in the Phonebook
1
Press Phone Book button.
2
Press Scroll buttons to choose New & Edit and press OK
• The display shows Speed [00-99]>##
.
3
4
Enter a two-digit (00~99) number and press OK.
• From 00 to 09 will be used for One-Touch dialling, and from 00 to 99 for Speed dialling.
Enter the telephone/fax number you want to store (up to 40 digits) and press OK.
• If you want a pause between numbers, press Redial/Pause; a ‘P’ appears in the display.
• If you make a mistake while entering a number, use Scroll buttons to move the cursor under the digit, then enter the
correct digit.
2.2
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5
6
Enter the name and press OK.
• If you do not want a name, just skip this step by pressing OK. If you have subscribed to a Caller ID service,
it is recommended you enter a name.
Press Stop/Clear to exit.
Editing a number in the Phonebook
1
Press Phone Book button.
2
Press Scroll buttons to choose New & Edit and press OK
• The display shows Speed [00-99]>##
.
3
4
5
6
Enter a two-digit (00~99) number you want to edit and press OK.
Change the telephone/fax number and press OK.
Change the name and press OK.
Press Stop/Clear to exit.
One-Touch dialling
1
Place document(s) if you are sending a fax.
2
Press and hold one of the number keypad. (0 through 9)
• The display briefly shows the name or number and the number is then automatically dialled. You hear the dialling
process through the speaker.
• When the remote fax machine answers, the machine scans the document into memory and begins to transmit if a
document is loaded in the document feeder.
• To send a fax directly without scanning into memory, turn off the Send From Memory option. (see "Send From Memory"
• You can refer to the number assigned to each location by printing the Phonebook. see "To print a report" on page 6.4.
• Regardless of the setting of the Send From Memory option, the machine will first dial and then send a fax if you set the
resolution to Super Fine.
Speed dialling
1
Press Phone Book.
2
Select Search & Dial and press OK.
• The display shows Press <, >, A-Z
.
• Press Scroll buttons until the name(or number) you want appears or enter the first letters of the name you want.
3
Press OK to dial the number.
• The display briefly shows the name or number and the number is then automatically dialled. You hear the dialling
process through the speaker.
• When the remote fax machine answers, the machine scans the document into memory and begins to transmit if a
document is loaded in the document feeder.
• To send a fax directly without scanning into memory, turn off the Send From Memory option (see "Send From Memory"
• You can refer to the number assigned to each location by printing the Phonebook. see "To print a report" on page 6.4.
• Regardless of the setting of the Send From Memory option, the machine will first dial and then send a fax if you set the
resolution to Super Fine.
2.3
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Deleting a number in the Phonebook
1
Press Phone Book.
2
Press Scroll buttons to choose Delete and press OK.
• The display shows Speed [00-99]>##
.
3
4
Enter a two-digit (00~99) number you want to delete and press OK.
• select ‘
Press Stop/Clear to exit.
Y
’ and press OK when asked Delete? Y/N
Redialling
You can redial the number last called or one of ten unique numbers recently stored in memory.
To redial the last number called
1
2
Press Redial/Pause.
• The number is dialled automatically.
• If a document is loaded, the machine automatically begins to send. If there is no number stored, the machine will
beep.
Speak into the microphone when the call is answered.
• Pick up the handset, if you are SF-360 or SF-361P user.
To redial the number in memory
1
Press and hold Redial/Pause for about two seconds.
2
Select Recent Numbers and press OK.
• The display shows the most recent numbers.
3
4
Press Scroll buttons to find the number you are dialling.
Press Start Fax when the correct number appears.
• If a document is loaded, the machine automatically begins to send.
To find a number received via the Caller ID service
You sometimes need to see who has called you. To see the number or name follow the instructions below:
1
2
3
Press and hold Redial/Pause for about two seconds.
Press Scroll buttons to choose Caller ID and press OK.
Scroll through the numbers by pressing Scroll buttons.
• The Caller ID displays in two ways. One is by name and other is by number. If the number is the same as the one you
saved to a One-Touch or Speed dial location and you assigned a name to that location, the machine shows the name
instead of the number.
2.4
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Sending a fax
Sending a fax is very simple if you follow the instructions starting from here. They will describe how to load the
document, set the resolution/contrast and dial the number.
Loading documents
1
2
Load your document(s) top down in the document tray with the printed side facing away from you.
• Be sure that your document is dry and free of staples, paper clips, and other foreign objects.
• For more information on what kind of paper you can use for documents, see "Acceptable documents" on page 3.2.
Adjust the document guides to match the width of the docu-
ment, and load document consisting of up to 10 sheets until the
Automatic Document Feeder seizes and pulls it in. The display
Document
Guide
will indicate Document Ready when it senses that a document has
been loaded.
• If you are sending more than one sheet, make sure the bottom sheet
enters first. Insert the sheets with a slight push to ensure smooth feed-
ing.
• If you’re loading pages that are unusually thick or thin, feed one sheet at a time. If the document doesn’t feed cor-
rectly, open the Control Panel, remove the document, and try loading it again.
3
Choose the proper resolution and contrast by pressing Rcv.Mode/Darkness and Resolution respectively.
Acceptable documents
Single sheet
2 or more sheets
a
Document size
Max
Min.
216mm (W) x 297mm (L)
216mm (W) x 390mm (L)
148mm (W) x 35mm (L)
210mm
Effective scanning width
Number of sheets which can be loaded at a time
Thickness of document
-
Up to 10
0.07mm ~ 0.15mm
0.075mm ~ 0.12mm
Paper quality
Uncoated on both sides
a.When sending a document that is longer than A4 in size, you must immediately take out each sheet as soon as it has been
scanned. Otherwise, the document may jam.
For multiple sheets, all pages of the document must be the same size and paper type.
DO NOT try to send documents that are:
• wet
• covered with wet ink or paste
• wrinkled, curled, or folded
• too thin (less than 0.07mm thick-onionskin, airmail paper, etc.)
• too thick (more than 0.15mm thick)
• chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)
• coated (glossy, etc.)
• too small or short (such as a label, voucher, etc.)
• made of cloth or metal
To send these documents, use an office copier to make a photocopy first, and then send the copy.
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Setting document resolution and contrast
We recommend you send documents printed using a typewriter, felt tip pen, black ink, or LaserWriter. The paper
should be white or very light, and of normal weight not cardboard.
Blue lines on a ruled pad don’t fax well. For more information on what kind of paper you can use for documents,
see "Paper type and sizes" on page 1.5. When you send/copy normal documents, you need not adjust the
resolution and the contrast.
If you send/copy documents with unusual contrast characteristics, including photographs, you can adjust the
resolution and contrast to send a high-quality transmission of the documents.
To adjust the resolution and contrast
1
Turn the page face down and insert it into the document feeder.
2
Press Resolution as many times as you want to adjust the sharpness and clarity.
• STANDARD works well for printed or typewritten originals with normal-sized characters.
• FINE is good for documents containing a lot of detail.
• SUPER FINE works well for documents containing extremely fine detail. SUPER FINE only works if the remote
machine also has the SUPER FINE feature.
• SUPER FINE mode is not used when sending documents scanned into memory (i.e. Smart Sending, Broadcasting and
Delayed Fax).
• If you are sending document by using memory (broadcasting, delayed tx, for example), SUPER FINE will be changed
back to FINE even though you selected SUPER FINE.
3
Press Rcv.Mode/Darkness as many times as you want to adjust the darkness.
• NORMAL works well for normal handwritten, typed, or printed documents.
• LIGHTEN works with very dark print.
• DARKEN works with light print or faint pencil markings.
• PHOTO is used when faxing photographs or other documents containing color or gray shades.
When Photo is chosen, the resolution is automatically set to FINE.
• When sending/copying is executed, resolution/contrast automatically returns to default.
Sending a fax manually
1
Turn the page face down and insert it into the document feeder.
2
3
4
5
Pick up the handset or press Speaker Phone (or On Hook Dial).
Enter the number of the remote fax machine by using the number keypad.
Press Start Fax when you hear the fax tone.
Replace the handset.
Sending a fax automatically
To send a fax automatically, you must have already stored numbers into Speed Dial locations. To learn how to
register One-Touch Dial or Speed Dial, see "Storing a number in the Phonebook" on page 2.2.
1
Turn the page face down and insert it into the document feeder.
2
Enter the One-Touch or Speed Dial location.
If you are using the Speed Dial, you have to press OK.
• The machine scans the document into memory and begins to transmit. If you turned off the Send From Memory option,
the machine will first dial and send.
• You can set your machine to print out a Sending Confirm automatically. For more information, see "Sending Con-
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Automatic redial
When you send a fax, if the number you have dialled is busy or there is no answer, the machine will attempt to
redial the number every three minutes up to two times.
Before redialling, the display shows To redial now, press Start Fax.
If you want to redial the number immediately, press Start Fax.
Or, press Stop/Clear to cancel redialling and then the machine returns to Standby Mode.
Receiving a fax
Before you receive a fax, be sure to load one of the supported paper sizes for receiving faxes. For information on
what paper types you can use, see "Paper type and sizes" on page 1.5.
Reception modes
Your fax machine has various reception modes; FAX, TEL, AUTO, TAM (or ANS/FAX) and DRPD. For DRPD
Mode, see "DRPD Mode" on page 6.11. first. If you are an SF-365TP user, you have to press the Answer button
to select TAM mode. Do not press the Rcv.Mode/Darkness button. You can change the reception mode by press-
ing
Rcv.Mode/Darkness when no document is loaded. The following chart describes how each reception mode works:
Reception
mode
Your model
All
How it works
Reference section
FAX
The machine answers an incoming call and immediately
goes into receive mode, expecting a fax to be received.
TEL
.
AUTO
a fax signal, it will give another ringing tone to tell you it is a
phone call. You should lift the handset to answer the call. If
you do not pick up the handset on your fax machine, it will
switch to the automatic reception mode.
TAM
well as a fax.
SF-360/
SF-361P
You have to have an answering machine attached to the EXT Receiving in TAM mode
message if they leave one. If your machine senses a fax tone
on the line, the call automatically switches over to fax
receive mode.
If you rarely use the fax line for voice conversation, set the machine to receive faxes automatically by selecting
either FAX or AUTO Mode.
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Receiving in FAX mode
To set the machine to FAX Mode, press Rcv.Mode/Darkness repeatedly until Fax Mode is displayed.
• In Standby Mode, FAX appears in the right hand corner of the display.
• When you get a call, the machine answers after the second ring, and receives the fax automatically. When reception is
complete, the machine returns to Standby Mode.
Receiving in TEL mode
To set the machine to TEL Mode, press Rcv.Mode/Darkness repeatedly until Tel Mode is displayed.
In Standby Mode, TEL appears in the right hand corner of the display.
1
Pick up the handset and answer it when the telephone rings.
4
If your machine is an SF-365TP, and you do not answer the call within pre-defined rings , the ANSWER
Greeting will be played.
2
3
Press Start Fax if you hear a fax tone, or if the person on the other end asks you to receive a document. Be
sure there is no document loaded, or the document will be sent to the caller’s fax showing ‘Send’ in the
display.
Hang up the handset.
Receiving in AUTO mode
To set the machine to AUTO Mode, press Rcv.Mode/Darkness repeatedly until Auto Mode is displayed.
• In Standby Mode, AUTO appears in the right hand corner of the display.
• When a call comes in, the machine answers it. If a fax is being received, the machine goes into receive mode. If the
machine does not sense a fax signal, it will continue ringing to tell you it is a phone call. You should pick up the
handset to answer the call, or it will switch to automatic reception mode, after approximately 25 seconds.
Receiving in TAM mode (SF-360/SF-361P)
To use this receiving mode, you need to have an answering machine attached. To set the machine to TAM Mode,
press Rcv.Mode/Darkness repeatedly until TAM MODE is displayed.
In Standby Mode, TAM appears in the right hand corner of the display.
• When a call comes in, the answering machine answers and stores the caller’s message if they leave one. If the
machine detects a fax signal, it goes into receive mode.
• If you have set your machine to TAM Mode and your answering machine is switched off, or the answering machine is
not connected to your fax machine, the machine will automatically go into receive mode after several rings.
• If your answering machine has a ‘User-Selectable Ring Counter’, set the machine to answer an incoming call in less
than 4 rings.
• If the sound level of the call is too low due to a poor phone connection, the fax machine or answering machine may
not work properly.
• When you set the machine to TEL Mode and you have an answering machine attached, you must make sure you
switch off the answering machine, or, the outgoing message will interrupt your phone conversation. Not all
answering machines will work with your fax machine.
• When your answering machine answers an incoming call, it records a fax tone until it realizes it is a fax coming
through. Due to this, your answering machine may tell you a voice message has been left, even when it is actually a
fax.
4. UK: 20, other countries: 13
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Receiving in TAM mode (SF-365TP)
If you are an SF-365TP user, you have to activate/deactivate the TAM Mode by pressing the Answer button, not
by Rcv.Mode/Darkness. Once you press Answer to turn TMA Mode on, the machine returns to Standby Mode
after playing the message back. TAM appears in the right hand corner of the display and the Answer button
lights.
• When you get a call, the machine answers the call with the ANSWER greeting message.
• The machine records the caller’s message. If a fax tone is sensed, the machine goes into receive mode.
• Anytime the greeting message is playing, or an incoming message is being recorded, you can talk to the other
person by picking up the handset. If the memory becomes full while recording, your machine beeps a warning and
disconnects the line. The machine will not function as an answering machine unless you make space by erasing
unwanted recorded messages.
• If there is a power failure while recording a caller’s message, it will not be recorded.
• When you want to talk to a caller on another telephone on the same line while recording an incoming message (ICM),
lift its handset and press ‘#’ (hash) and ‘* ’ (asterisk).
Receiving in DRPD mode
DRPD stands for Distinctive Ring Pattern Detection, which is a telephone company service. It enables a user to
use a single telephone line to answer several different telephone numbers. To receive a fax in DRPD mode, you
should first set DRPD and activate it. Once you have activated DRPD mode it can be one of the receiving modes
which can be selectable by pressing the Rcv.Mode/Darkness button as FAX, TEL and AUTO. To set up DRPD,
Press Rcv.Mode/Darkness repeatedly until DRPD Mode appears in the display.
• Now, the machine will manage faxes and call as programmed.
• In Standby Mode, DRPD appears in the right hand corner of the display.
DRPD must be set up again if you reassign your fax number, or connect the machine to another telephone line. After DRPD
has been set up, call your fax number again to verify that the machine answers with a fax tone, then have a call placed to a
different number assigned to that same line to be sure the machine answers the normal phone call.
Receiving via an extension telephone (SF-360/SF-361P only)
If you have an extension phone connected to your machine, you can remotely control your fax machine to start
receiving.
1
2
Answer the call on the extension phone.
Press *9* (remote receive start code) in sequence when you hear a fax tone.
• Your fax machine detects the code and starts to receive the document.
• The code is preset at the factory. The first and the last asterisks are fixed, but you can change the middle digit to
whatever you prefer 0 through 9. For more information, see "Rcv. Start Code" on page 6.10.
3
Hang up the phone when your fax machine starts to receive.
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CHAPTER
4
THE ANSWERING MACHINE
This chapter is only for SF-365TP users. If your machine is SF-360 or SF-361P, please refer to the User’s
Guide supplied by the answering machine manufacturer.
In this chapter, you will learn how to check your TAM greeting message, monitor incoming calls, play/erase
messages, and access your machine from a remote telephone. All the instructions in this chapter assume that
your fax machine is set to TAM Mode. The SF-365TP uses electronic memory as a recording medium.
Recording time is dependent on the content of the message. The total recording time (TAM Greeting + ICM)
is about 30 minutes.
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Recording your TAM message
The TAM message is an greeting message which plays whenever a call comes in and the machine is in TAM
Mode. For more information about reception modes, see "Receiving in TAM mode (SF-365TP)" on page 3.6.
1
2
Press and hold Greeting until you hear a beep.
Speak into the microphone on the Control Panel within 30cm range from the time you see Record in the dis-
play.
• You can record a message which lasts up to 20 seconds.
• You are advised to record a message of less than 15 seconds in duration to prevent the incoming faxes from
malfunctioning due to a long message.
• Press Stop/Clear or Greeting if you want to stop recording before the time is up.
• After the message has been recorded, the machine briefly displays the date and time when the message was recorded.
Then, it displays the elapsed time as the message plays back automatically.
Checking your TAM message
The TAM message plays back when your machine is in TAM Mode and receives a call.
Press Greeting.
• The display shows the time when the message was recorded. The display then counts down the seconds as the
message is playing back.
Monitoring an incoming call
Call Monitoring is useful for screening calls in case you do not want to be disturbed by the person calling. To use
this feature, you have to first set Call Monitoring ON through the TAM Options. To learn how to set this feature
on or off, see "Call Monitor" on page 6.11.
1
When the call monitor option is on and an incoming message is being recorded, you hear the caller’s voice
through the speaker.
2
Lift the handset to speak to the caller.
• The machine stops recording the caller’s message and you can speak directly to the caller.
• If there is a power failure while recording a caller’s message, it will not be recorded.
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Playing back messages
When there are messages waiting to be heard, the Answer button flashes and the display shows that you have new
messages, for example, New: 1 ICM: 3. (‘New: 1’ indicates there’s one new message, and ‘ICM: 3’ says that there are
three incoming messages recorded in total.)
Playing back newly received caller messages
Simply press Play/Record.
• The machine briefly displays recorded time then starts to play the message. This procedure is repeated for all NEW
messages.
• When the display reads 50s(01/03), ‘01’ is the number of the caller message currently being played and ‘03’ is the total
number of new caller messages in memory. ‘50s’ is the play back time for the message currently playing. This time
counts down as the message plays back.
Playing back all messages
Press and hold Play/Record until you hear a beep.
• All the messages are played back. The display briefly shows recorded time of each message, then plays ALL the
messages recorded.
• When the display reads 50s(01/03), ‘01’ is the number of the caller message currently being played and ‘03’ is the total
number of caller messages in memory. ‘50s’ is the play back time for the message currently playing. This time counts
down as the message plays back.
• Press Stop/Clear or Play/Record to stop before the last message. While the message is playing back, the display
shows a variety of useful information.
Skipping backward or forward
To skip backward
Press
(1) while listening to the message.
• If you press (1) while playing back the message, the machine will replay it.
• The machine skips back to the previous message and plays it if you press (1) twice.
To skip forward
Press
(3) while listening to a message.
• The machine skips forward to the next message and plays it.
• If you press
(3) while playing the last message, the machine beeps and returns to the Standby Mode.
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Erasing old messages you’ve heard
The memory of your machine fills up as messages are recorded. Make room for new messages by erasing old
messages that you have already listened to. If the memory becomes full while recording, your machine beeps a
warning and disconnects the line. The machine will not function as an answering machine unless you make
space by erasing unwanted recorded messages. This is why you should erase old messages.
To erase a selected message
Press Erase while the message is playing.
• BE CAREFUL! Once you have pressed Erase while a message is playing, there’s no way to cancel or recover it.
• The selected message is erased and Erasing is displayed.
To erase all recorded messages
1
Press Erase. The display asks if you want to erase ALL messages.
2
Press OK if you’re sure.
• All messages in memory are erased while Erasing is displayed.
• If you do not want to erase all messages, press Stop/Clear when asked and the machine returns to Standby Mode.
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Using the answering machine from a remote phone
You don’t need to be at the machine’s Control Panel to operate the answering machine. If you have access to a
Touch-Tone phone, you can operate many features, such as message playback, regardless of where you are.
To operate your machine from a remote phone, you need to enter a five-character remote Password. The Remote
Password is preset at the factory to ‘#139#’ and you can change the password to any number you want, through
the User Options. For more information, see "Remote Password" on page 6.11.
Accessing the machine
1
Place a call to your fax machine from a Touch-Tone phone.
2
Enter your Remote Password when the machine answers with the greeting.
• When the correct password is recognized by the machine, you will hear two short beeps (the confirmation tone).
3
4
Enter the Remote Command corresponding to the operation within 15 seconds.
• When the specified operation is complete, you hear a short beep. You can then enter another command for another
operation. If you enter a remote code while the machine is responding to your command, the unit stops the current
operation and performs new operation. For the Remote Commands, see "Using remote commands" on page 4.5.
Press #0 to finish the remote session.
If you don’t enter ‘#0’, your machine might not hang up for several minutes.
Using remote commands
The chart below describes which Remote Code you have to enter for remote operation:
Code;
Operation;
#0
#1
#2
Exits remote control mode.
Skips a message backward. The machine skips the current message and plays the previous one.
Plays back new messages. The machine beeps and plays messages one by one. When a message is
played back, the machine waits for another command. To listen to next message, press * within 15
seconds. If there are no messages, the machine beeps four times and waits for another command to
be entered.
#3
#4
Skips a message forward. The machine skips the current message and plays the next one.
Changes the TAM message. After entering the command, speak into the handset. When you finish,
press #. If you run out of recording time, the machine stops and plays back the message.
#5
Plays back all messages. The machine beeps and plays messages one by one. When a message is
played back, the machine waits for another command. To listen to next message, press * within 15
seconds. If there are no messages, the machine beeps four times and waits for another command to
be entered.
#6
Changes the Paging Greeting message. The machine beeps and is ready to record new message.
Speak into the handset. When you finish, press #.
#7
#8
Erases the message currently playing, and plays back the next message.
Turns TAM Mode on/off. The machine plays the greeting message when TAM Mode is turned on.
Each time you press #8 thereafter, TAM mode is turned off, then back on.
#9
*
Erases all the messages.
Plays the next ICM message if you entered the #5 or #2 command.
#*
Exits the fax machine from answering mode. This code is used at a phone extension connected to
the same line as your fax machine
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CHAPTER
5
ADVANCED FAX
In this chapter, you will learn how to use the advanced fax features of your machine. For example, how to
send the same documents to many different locations (Broadcasting) or how to set up your machine to send
faxes at a preset time (Delayed Fax).
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Broadcasting
With Broadcasting you can programme your machine to automatically scan and send documents to a number of
different recipients. The documents are automatically erased from memory when Broadcasting is finished.
1
2
3
4
5
Turn the document face down and feed it into the machine.
Press Menu.
Press Scroll buttons to choose ADVANCED FAX and press OK.
Select Set Broadcasting by pressing Scroll buttons, and press OK.
Enter the fax number.
• You can enter a One-Touch or Speed Dial location number, which consists of two digits.
• You can enter 5 fax numbers into one job.
6
7
Press OK when the correct number appears in the display.
• If you have more destinations, select ‘ ’ and press OK when asked Another? Y/N and repeat steps from 5.
Y
• If you have finished entering all the numbers, answer ‘N’ and press OK.
Press Start Fax.
• The document will be scanned into memory before transmission.
Delayed fax
You can set your machine to send a fax at a later time when you will not be present. Normally it is cheaper to
send a fax at night because telephone rates are lower than they are during the day.
1
2
3
4
Turn the document face down and feed it into the machine.
Press Menu repeatedly until ADVANCED FAX appears, and press OK.
Select Set Delayed Fax by pressing Scroll buttons, and press OK.
Enter the fax number.
• You can enter a One-Touch or Speed Dial location number, which consists of two digits.
• You can enter 5 fax numbers into one job.
5
6
Press OK when the number appears in the display.
• If you have more destinations, select ‘
• If you have finished entering all the numbers, answer ‘
Y
’ and press OK when asked Another? Y/N and repeat steps from 5.
’ and press OK
N
.
Enter the name if you want to name the transmission.
If not, skip this step.
7
8
Press OK.
Enter the time the transmission starts, in 24-hour format.
• For example, Enter 2230 for 10:30 P.M.
9
Press OK when the time appears correctly in the display.
• The document will be scanned into memory before transmission, and be sent at programmed time.
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Using My Favorites
My Favorites enables you to store documents that are frequently faxed and send them to selected fax numbers
without the originals. Store a document into memory and give the document an ID name. When you use this fea-
ture, set contrast to PHOTO by pressing Rcv.Mode/Darkness is not supported.
Saving documents
1
2
3
Turn the document face down and feed it into the machine.
Press My Favorites repeatedly and press OK when Save appears.
Enter the document ID name(upto /15 characters/ by using the number keypad)
• The document will be scanned into memory.
• It shows “Exceeded Job Memory” message, when you save more than three My Favorites
.
Deleting stored documents
1
2
3
Press My Favorites repeatedly and press OK when Delete appears.
You can select one or all to delete the stored documents.
Select the document to delete by pressing Scroll buttons, and when the correct document ID is displayed,
press OK.
• The document will be deleted.
Sending stored documents
1
Press My Favorites repeatedly and press OK when Send appears.
2
Select the document to be sent by pressing Scroll buttons, and when the correct document ID is displayed,
Press OK.
3
4
Enter the fax number.
Press OK when the correct number appears on the display.
• If you have more destinations, select ‘Y’ and press OK when asked Another? Y/N and repeat from step 3.
Printing stored documents
1
Press My Favorites repeatedly and press OK when Print appears.
2
Select the document to be printed by pressing Scroll buttons, you can select one or all to printout the stored
document and when the correct document ID is displayed, press OK.
• The document will be printed.
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Polling
Polling enables you (or a remote fax machine) to retrieve a document. This is useful when a person who has a
document to be sent is leaving the office. The person who wants to receive the document at a later time places a
call to the machine holding the original, and requests that the document be sent. In other words, it “requests” the
machine holding the original.
Setting send polling
You can programme your fax machine to send documents in your absence when it is requested by a remote fax
machine.
1
2
3
4
Turn the document face down and feed it into the machine.
Press Menu repeatedly, and press OK when ADVANCED FAX appears.
Select Set Polling Send by pressing Scroll buttons, and press OK.
Enter the poll code and press OK.
• The poll code is used to prevent your document from being retrieved by the unauthorized caller.
• Your machine starts scanning the document(s) into memory and shows POLLING SEND in the display. If the
receiving mode was TEL, the machine changes it to FAX mode automatically for being polling.
• The poll code is preset to 0000 at the factory, which represents no poll code.
• When it is polled, the page in memory will be deleted automatically and receiving mode returns to the state before
Setting receive polling
1
Lift the handset or press Speaker Phone (or On Hook Dial) and enter the telephone number of the remote
machine which is in Send Polling state.
2
Press Menu when you hear a fax tone from the remote machine.
• The display shows To poll documents press Start Fax
.
3
4
Press Start Fax.
Enter the Poll Code to retrieve the document, and press OK.
• The machine starts to receive document and prints.
Not all fax machines have polling capability, and polling incompatibility sometimes occurs between fax machines made by
different manufacturers.
To cancel the scheduled job
All scheduled jobs remain in memory after they have been set. Cancel unnecessary scheduled jobs to make more
memory available.
1
2
3
4
Press Menu repeatedly, and press OK when ADVANCED FAX appears.
Select Cancel Schedule by pressing Scroll buttons, and press OK.
Select the reserved transmission you want to cancel by pressing Scroll buttons repeatedly.
Press OK to cancel the selected schedule.
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Forwarding a fax or message
Fax forwarding
While you are away from your home or office, you do not have to miss important faxes. Your machine can
forward any faxes it receives to a fax machine at your new location, and it can print a copy for you to review
when you get back as well.
1
2
Press Menu repeatedly, and press OK when ADVANCED FAX appears.
Select Set Fax Forward by pressing Scroll buttons, and press OK.
The display shows Off, Forward or Forward & Print whenever you press Scroll buttons.
• Off: disables fax forwarding
• Forward: forwards a fax to your new location
• Forward & Print: forwards a fax and prints it to your new location
3
4
5
6
Press OK after selecting Forward or Forward & Print.
Enter the fax number and press OK.
Enter the start time and press OK.
Enter the end time and press OK
• The machine returns to Standby Mode and FWD will appear in the display at Fax Forward start time and every fax
will be forwarded to your new location till the end time.
• During forwarding time, the receive mode temporarily changes to:
If your model is
Receive mode
In case
SF-360/SF-361P
SF-365TP
Fax
-
TAM
Fax
TAM message is recorded
no TAM message
Message forwarding (SF-365TP only)
When you’re out of the office or home and you want to be notified whenever there’s a new message left on your
machine, you need to use the Message Forwarding feature supplied with your machine.
1
2
Press Menu repeatedly, and press OK when SETUP TAM appears.
Select Message Forward by pressing Scroll buttons, and press OK.
The display shows Off or On whenever you press Scroll buttons.
• Off: disables message forwarding
• On: forwards a message to your new location
3
4
Press OK after selecting On.
Enter the fax number and press OK.
If you have ever recorded a Paging OGM before, the machine asks if you want to change.
If there is no recorded OGM, the machine asks to record OGM.
5
To change or record the Greeting press OK, and speak into the microphone.
Or, press Stop/Clear to keep as it is.
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Received fax remote notifcation (SF-365TP only)
While you are away from your home or office, you can know if there is a new fax or not. Your machine can send
a voice message with a recorded number you select when the new fax comes in.
1
2
Press Menu repeatedly, and press OK when ADVANCED FAX appears.
Select Set Fax Notice by pressing Scroll buttons, and press OK.
The display shows Off or On whenever you press Scroll buttons.
• Off: disables auto fax notice
• On: dials the number and leaves the voice message to notify the new fax
3
4
Press OK after selecting On.
Enter the telephone number and press OK.
If you have ever recorded a Fax auto notice OGM before, the machine asks if you want to change.
If there is no recorded OGM, the machine asks to record OGM.
5
To change or record the OGM press OK, and speak into the microphone.
Or, press Stop/Clear to keep as it is.
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Inserting a pause
With some private telephone systems, you must dial an access code (9, for example) and listen for a second dial
tone before dialling an outside number. In such cases, you need to insert a pause in the number when you are reg-
istering Auto Dial such as a One-Touch or Speed Dial number.
If you are asked for the number when setting up Auto Dial, follow this procedure:
Press Redial/Pause to insert a pause while entering the number.
• A ‘P’ is inserted at the point where you pressed Redial/Pause. If you need a longer pause, press Redial/Pause as
many times you want.
Using Caller ID
Many countries have the Caller ID system which enables the receiver to view the numbers or names of callers.
Once you have subscribed to Caller ID services, your machine can display caller information. To switch the
Caller ID feature on:
1
2
3
Press Menu repeatedly until SETUP SYSTEM appears, and press OK.
Select Caller ID by pressing Scroll buttons, and press OK.
Choose the desired option, and press OK.
•
•
On: Activates the Caller ID feature.
On /w Junk Fax: Activates Caller ID and ignores any fax registered as a junk fax (see "Registering/deleting the junk fax
•
Off: Deactivates the Caller ID feature.
Using the Mute
While talking on the phone via speaker phone or handset, you many want to mute your voice for secret.
To mute a call
Press Mute while speaking.
• The display shows MUTE to indicate it is activated.
To release the mute
Press Mute to resume conversation.
6.2
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Recording a conversation (SF-365TP only)
While you are talking on the phone via speaker phone you may need to record the conversation for tracking a
story. Your machine provides this convenience for your purpose.
To record the conversation
Press Play/Record while you are speaking.
• The machine starts to record the conversation, and recording time is unlimited before memory is full.
• The recorded conversation will be treated as an ICM.
To stop recording
Press Stop/Clear to stop recording.
Sound setup
You can set the alarm, key and wakeup sound.
1
Press Menu repeatedly until SETUP SOUND appears, and press OK.
• The display shows the three options you can set: Wakeup Sound, Alarm Sound and Key Sound
.
2
3
4
5
Press Scroll buttons to select the option you want, and press OK.
Select On or Off and press OK.
If you selected Off, the alarm or key click does not make any sound.
If you selected On in the WakeUp Sound option, enter the time when the wakeup signal is ringing.
• The wakeup signal is sound even though Silent mode is enabled.
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User reports
Your fax machine can print reports containing useful information
etc.
-
Scheduled Info, System Data, Help report,
To print a report
1
2
3
Press Menu respectively until REPORTS appears, and press OK.
Choose the report you want by using Scroll buttons.
Press OK when the desired report is displayed.
The selected report will be printed. The available reports are shown below:
Report name
Content
How it prints
Manual
Help List
This report covers the machine’s basic functions and commands. It can also
be used as a quick reference guide.
Sent Journal
Received Journal
Phonebook
This report shows information concerning the transmission activities. They
can be printed on command or if the machine is set to do so. It will automat- Manual/Automatic
ically print after every 40 transmissions.
This report shows information concerning the reception activities. They can
be printed on command or if the machine is set to do so. It will automatically Manual/Automatic
print after every 40 receptions.
This report shows all of the numbers currently stored in the fax machine’s
Manual
memory as One-Touch Dial and Speed Dial.
Sending
Confirm
This report shows the fax number, the number of pages, elapsed time of the
operation, the communication mode, and the communication results. Set up
Manual/Automatic
automatically print Sending Confirm.
Schedule Inform
This report shows the document currently stored for Delayed FAX and Send
Polling along with the operation number, starting time and type of operation, Manual
etc.
System Data
Caller ID
This report shows the status of the User Options. After you have changed
any setting, print this report to check your changes.
Manual
Manual
Manual
This report shows the information of the most recent 30 callers who have
called your machine.
Junk Fax
This report shows the 20 telephone numbers which were marked as a junk
fax.
a
This report shows the status of the recorded messages. You can see when you Manual
have received a message and if you’ve listened to it or not.
TAM Status
Print Fax
Your machine stores fax data into memory as far as the memory is available Manual
and lets you print it at later time. For more information, see "Re-Printing
a. SF-365TP only
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Re-Printing faxes
You may sometimes need to re-print a received fax. Your machine stores the most recently received faxes in
memory. As this memory is filled, old faxes that have been printed will be erased to make room for new faxes.
To access this facility:
1
2
Press Menu respectively until REPORTS appears, and press OK.
Press Scroll buttons to choose Print Fax, and press OK.
• If there are only old faxes, the machine will automatically print and returns to Standby mode without moving to the
next step.
• If there are no faxes in memory, the machine will inform you by displaying Memory Empty
.
3
Select between Print New Fax or Reprint Old Fax and press OK.
•
•
Print New Fax: The machine prints all new faxes which have never been printed.
Reprint Old Fax: The machine prints all old faxes which have been previously printed.
Registering/deleting the junk fax numbers
Provided you have entered a junk fax number and activated the Caller ID option by selecting On /w Junk Fax, your
machine will not receive any faxes registered as a junk fax. To set up the Caller ID, See "Using Caller ID" on
Entering junk fax setup mode
1
2
3
Press Menu repeatedly until SETUP SYSTEM appears, and press OK.
Select Set Junk Fax No.
Press OK and follow the instructions below depending on the setup type.
To add a number
1
Choose Add and press OK.
• The machine shows the first CID (Caller ID) number.
• If the number is the same as one you have programmed in a One-Touch or Speed dial location and you assigned the
name to that location, the machine shows the name instead of the number.
2
Select the CID number you want to register as a junk fax, and press OK.
• You can scroll to the next one by pressing Scroll buttons.
• You can enter up to 20 numbers. Numbers which have already been entered as a junk numbers are marked by ‘*’ at
the end of the display.
To delete a number
1
Choose Delete and press OK.
• The machine shows the first junk number.
2
Select the junk fax number you want to delete, and press OK.
• You can scroll to the next one by pressing Scroll buttons.
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Using Short Message Service (SMS)
Your machine supports the short message service. Using this feature, you can transmit short messages sending to
other machine and receive short messages coming from other machines such as faxes, computers, or mobile
phones.
When you read or print your messages, the font not supported by your machine appears as blank. See page 9.5
Reading SMS messages
You can read sent and received messages .
1
2
3
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
The first available option, Read, appears, then press OK.
Press Scroll buttons until the menu item you want appears, and press OK.
• You can choose Sent SMS or Received SMS
.
4
The list of messages appears. Select the message you want to read by pressing Scroll buttons and press OK.
• The messages you do not read are marked with an asterisk(*).
• The machine can save up to 30 messages. Messages will not be lost even if power is disrupted.
Sending SMS messages
You can send new SMS messages .
1
2
3
4
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select Send by pressing Scroll buttons and press OK.
The first available option, New SMS, appears, then press OK.
Enter the text, and press OK.
5
6
Enter the machine number you want to send SMS messages, and press OK.
Then Sending... appears in the display.
You can re-send SMS messages .
1
2
3
4
5
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select Send by pressing Scroll buttons and press OK.
Press Scroll buttons to choose Recall SMS, and press OK.
The list of messages appears.
If you want to send the same SMS messages you have just sent, then press OK.
•
Otherwise, if you want to send new SMS messages, then edit the text and press OK.
6
7
Enter the machine number you want to send SMS messages, and press OK.
Then Sending... appears in the display.
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Printing SMS messages
You can print sent and received messages .
1
2
3
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select Print by pressing Scroll buttons and press OK.
Press Scroll buttons until the menu item you want appears, and press OK.
• You can choose Print Sent SMS, Print RCV. SMS.
4
The selected menu item prints out.
Deleting stored SMS messages
You can delete sent and received messages.
1
2
3
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select Delete by pressing Scroll buttons and press OK.
Press Scroll buttons until the menu item you want appears, and press OK.
• You can choose Delete All, Delete Sent SMS or Delete RCV. SMS.
If you select Delete All, then all messages stored in the machine will be deleted.
4
5
Press Scroll buttons until the menu item you want appears, and press OK.
• You can choose Delete All or Delete One in Delete Sent SMS or Delete RCV. SMS menu.
• If you select Delete All, then all sent or received messages stored in the machine will be deleted.
The list of messages appears. Select one by pressing Scroll buttons and press OK. The selected message is
deleted.
Setup SMS messages
The Message Transmitting and Receiving Center number is preset when you buy your machine. When you need
to change SMS settings including the message transmitting center, receiving center number and a subaddress
number, you can change settings.
To change the SMS center number:
1
2
3
4
5
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select Set SMS by pressing Scroll buttons and press OK.
Using Scroll buttons keys, scroll to SMS Center No.1, and press OK.
Enter the SMS Center number.
Press OK when the center number appears correctly in the display.
To change the subaddress number:
1
2
3
4
Press Menu repeatedly until SHORT MESSAGE appears, and press OK.
Select SET SMS by pressing Scroll buttons and press OK.
Using Scroll buttons keys, scroll to SMS Center No.1 or SMS Center No.2, and press OK.
Enter the SMS Center No.1 or SMS Center No.2 number of the machine.
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Register flow:
Your machine is capable of transmitting and receiving SMS text messages from any SMS capable device.
Prior to transmitting and receiving SMS messages you must subscribe to the Caller Display Service on the line
that the facsimile device is to be connected to. Please contact your telecoms provider to have this service
enabled.
Having subscribed to the Caller Display Service, your machine must be registered with your telecoms provider.
The Default SMS Center Number and Registration Number are preset on your fax machine. To register the
device, please follow the instructions below:
1
2
3
4
Press Menu button repeatedly until SHORT MESSAGE appears, press OK.
Using Scroll buttons keys, scroll along to SET SMS, press OK.
REGISTER is displayed in LCD, press OK.
Send Register is displayed, press OK.
The fax machine will send a registration SMS to the SMS Center and register the device.
Registration is now complete.
Editing Registration Number:
1
2
3
4
5
Press Menu button repeatedly until SHORT MESSAGE appears, press OK.
Using Scroll buttons keys, scroll along to SET SMS, press OK.
REGISTER is displayed in LCD, press OK.
Using Scroll buttons keys, scroll to Edit Register, press OK.
Enter registration number (provided by telecoms company), press OK.
Editing SMS Center Number(s):
1
2
3
4
5
Press Menu button repeatedly until SHORT MESSAGE appears, press OK.
Using Scroll buttons keys, scroll along to SET SMS, press OK.
Using Scroll buttons keys, scroll to SMS Center No.1, press OK
Enter new SMS center number (provided by telecoms company), press OK.
A second SMS center number can be added by editing the SMS Center No.2 field
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Clearing memory
You can selectively clear information stored in your machine’s memory.
1
Press Menu repeatedly until MEMORY CLEAR appears, and press OK.
The display shows the type of information you can clear from memory.
2
3
Select what you want to delete by pressing Scroll buttons, and press OK.
Select ‘Y’ and press OK when the machine asks if you are sure.
• The types of information you can clear are:
Item
It will
System ID
Delete your system ID.
Dial/Schedule
Journal
Clear the stored numbers in the Phonebook. In addition, all the Scheduled Jobs are also cancelled.
Clear all records of transmissions and receptions.
Default System
Restore user-selectable options to factory default value.
User options
Your fax machine has various user-selectable features. These options are preset at the factory, but you may need
to change them.To find out how the options are currently set, print the System Data List. For more information
on printing a report, See "To print a report" on page 6.4.
Setting system/TAM options
The System Setup includes settings related to fax operation, and TAM Setup has settings related to answering
machine operations.
1
2
3
4
5
6
7
Press Menu.
Select SETUP SYSTEM or SETUP TAM (SF-365TP only) by pressing Scroll buttons.
Press OK to enter specified Setup mode.
Scroll up or down by pressing Scroll buttons to select the option you want to change.
Press OK when the option you want appears in the display.
Press Scroll buttons to choose the desired status.
Press OK for the status you want.
• To exit Setup mode at any time, press Stop/Clear
.
• When you press Stop/Clear, the machine stores the options you’ve changed, and returns to the Standby Mode.
System setup options
The chart below shows the options in the left column and their suboptions in the right column.
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When you have entered System Setup, now you can see one of the options in the display by selecting Scroll but-
tons. The right column shows the suboptions belonging to the options.
Option
Suboption
Used for less ink consumption. It toggles On and Off.
Ink Save
Silent Mode
Language
Used when you want to turn off all sounds made by the machine.
The LCD Language setting determines the language of the text that appears on the control panel display
and information printing.
Sending Confirm
A confirmation report shows whether the transmission was successful or not, how many pages were
sent, etc. Choose ON to print a confirmation report automatically each time you send a fax. Choose OFF
not to print whatever the result is. Choose ERROR to print only when an error occurs, and the transmis-
sion was unsuccessful. Note that a confirmation report of a memory transmission includes the Image
TCR (Transmission Confirmation Report) which shows the image of the first page with the various
information depending on the value you made as described in "Image TCR" on page 6.11
Paper Size
Select the paper size you will use for fax receive, and copying.
Auto Reduction
When receiving a document as long as or longer than the paper loaded, the machine can reduce the data
to fit your paper. If the fax machine cannot fit the data into one page with the feature enabled, the data is
divided and printed in actual size on two or more sheets.
Discard Size
If you turn the Automatic Reduction feature off, you can set the fax machine to discard any excess
image at the bottom of the page when receiving a document as long as or longer than the paper loaded in
your machine. If the incoming fax is out of the margin you have set, it will be printed on two sheets of
paper. Enter the desired Discard Size in millimeter.
Rings To Answer
You can select the number of rings before answering an incoming call. If you are using your machine as
both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to
answer.
a
The Rcv. Start Code (Remote Receive Start Code) allows you to start fax receive from an extension phone
plugged into the EXT socket (except SF-365TP) or equivalent. If you pick up the extension phone and
hear a fax tone, press the Rcv. Start Code then the fax will start receiving. The code is preset to *9* at the
factory. Enter the desired code from 0 to 9.
Rcv. Start Code
b
This mode compensates for poor line quality and ensures accurate, error- free transmission with any
other ECM-equipped facsimile machine. If the line quality is poor, transmission time may be increased
when ECM is enabled.
ECM Mode
Send From Memory
This determines how to transmit the document manually. If it is on, the machine will scan documents
into memory and then send a fax. If it is off, the machine will first dial and send.
c,e
You can see the number of the person calling you. Before using the Caller ID feature, Caller ID service
must be installed on your telephone line by the telephone company. For more information, see "Using
Caller ID
You can use the short message service. Before using the Short Message service, it must be installed on
your telephone line by the telephone company. For more information, see "Using Short Message Service
Short Message
Set Junk Fax No.
Auto Journal
You can prohibit your machine from uncertified or unwanted junk faxes like spam mail. To add a num-
ber as a junk fax you should have at least one Caller ID detected by the machine. Even though you have
added junk fax numbers, if you turned off the Caller ID option above, the Junk Fax protection will be
A journal report shows the specific information concerning transmission or reception
activities, the time and date of most recent 40 transmissions or receptions.
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Option
Suboption
d
DRPD (Distinctive ring) is a service provided by some telephone companies that assigns two phone
numbers to one phone line, each of which makes your phone ring differently. If you subscribe to this
service, you can program your machine to learn one phone number and distinctive ring for incoming
faxes.
DRPD Mode
As the display shows, call this fax from other fax machine. The machine will learn the ring pattern and
displays DRPD OK when finished. Now, you can use the Rcv.Mode/Darkness to select DRPD receiving
mode.
Remote Test
Resolution
Darkness
This lets the service center check the status of your machine to find out if there is anything wrong.
Sets the default resolution when copying and faxing.
Sets the default contrast when copying and faxing.
Image TCR
You can prevent the Image TCR from being included in the confirmation report for privacy or security
protection.
e
Set the dialling mode to the type of the exchange to which you are connected.
Dial Mode
If your machine is connected to the line from PABX (Private Automatic Branch eXchange), you need to
Behind PABX
enable this option by selection On
.
a. SF-360/SF-361P only.
b. Error Correction Mode
c. This option may not work when connected to a PABX.
d.Distinctive Ring Pattern Detection
e.One or more options may not appear in the display depending on your country. If so, it is not applicable to your machine.
TAM options (SF-365TP only)
Options
Suboption
Save Charge
Lets you dial into your machine from a remote phone and check whether anyone has left a message with-
out being charged. When Save Charge is On, the machine answers your call on the number of rings you
have specified in the Rings to Answer option. If there is no message, the machine answers on the second
ring after the number of Rings to Answer. This gives you time to hang up the phone before the machine
answers and saves the price of the call.
Call Monitor
Enables you to hear callers leave messages on your machine.
You can select the maximum time allowed for caller messages.
ICM Record Time
Remote Password
You can change the three-character password used to access your machine from a remote phone. The
password is preset to “#139#” at the factory. The first and the last #’s are fixed, but you can change the
three middle numbers.
Silence Action
In TAM mode, the machine decides the next action when silence is detected for 10 seconds. Available
suboptions are:
•
•
•
Receive Fax: Switches to FAX Receive Mode.
Record Silence: Keeps the recording silent.
Disconnect: Disconnects the line and returns to Standby Mode.
Howler Action
In TAM mode, the machine decides the next action when a howling is detected for 9 seconds. Available
suboptions are:
•
Record Howler: Disregards howling.
•
Disconnect: Disconnects the line and returns to Standby Mode.
Message Forward
Forwards a message to your new location whenever a caller leaves a message. For more information, see
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Making Connection
Connect the USB cable which came with your machine.
• The “New Hardware found” message is shown, click the “cancel” button.
Installing Printer Software
This printer supports only black print.
You must install software using the supplied Printer Software CD after you have set up your machine and con-
nected it to your computer.
System Requirements
Verify the following:
• At least 64MB (Windows 98/Me), 128 MB (Windows 2000), 256 MB (Windows XP) or more of RAM is installed on
your PC.
• There is at least 300 MB or free disk space on your PC.
• All applications are closed on your PC before beginning installation.
• You are using Windows 98, Windows Me, Windows 2000, or Windows XP.
• You are using at least Internet Explorer 5.0.
Installing Printer Software
For Windows 98/Me/2000/XP users, cancel the “New Hardware Found” screen when the computer boots up.
Make sure that your machine is plugged in and connected to your computer’s USB port before installing
Printer Software from the Printer Software CD
.
1
Insert the supplied Printer Software CD into your CD-ROM drive.
• The Printer Software CD should automatically run and the opening window appear.
• If the installation window does not appear, click Start, and then Run. Type X:setup.exe, replacing “X” with the letter
which represents your drive and click OK
.
2
Click Next.
• If necessary, select a language from the drop-down list.
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NOTE: If your machine is not already connected to the computer, the following window will appear.
• If the machine is already connected and turned on, this screen does not appear. Skip to the next step.
• After connecting the machine, click Next
.
• If you don’t want to connect the machine at this time, click Next, and No on the following screen.
Then the installation will start and a test page will not be printed at the end of the installation.
3
4
5
After the installation is finished, a window asking you to print a test page appears. If you choose to print a
test page, select the checkbox and click Next
.
If the test page prints out correctly, click Yes
.
If not, click No to reprint it.
To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the
checkbox and click Finish. You are now sent to the Samsung web site.
Otherwise, just click Finish
.
NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver.
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Setting the dafault printer
To set your printer as the default printer, follow the below steps:
1
2
Click the Windows Start menu.
For Windows 98/Me/2000, select Settings and then Printers.
For Windows XP, select Printers and Faxes.
3
4
5
Select Samsung SF-360_CF-360Series printer.
Click the right mouse button on the printer icon and:
For Windows 98/Me, select Set as Default.
For Windows 2000/XP, select Set as Default Printers.
Reinstalling Software
You can reinstall the software if installation fails.
1
2
You can select Start
>
All Programs
>
Samsung SF-360_CF-360Series
>
Maintenance.
Select Repair and click Next
.
NOTE: If your machine is not already connected to the computer, the following window will appear.
• If the machine is already connected and turned on, this screen does not appear. Skip to the next step.
• After connecting the machine, click Next
.
• If you don’t want to connect the machine at this time, click Next, and No on the following screen.
Then the installation will start and a test page will not be printed at the end of the installation
3
When the reinstallation is done, click Finish.
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Removing Printer Software
1
2
3
You can select Start
Select Remove and click Next
After the software is removed, click Finish
>
Programs
>
Samsung SF-360_CF-360Series
>
Maintenance.
.
.
Printing a Document
The following procedure describes the general steps required for printing from various Windows applications.
The exact steps for printing a document may vary depending on the application program you are using. Refer to
the user’s guide of your software application for the exact printing procedure.
1
2
Open the document you want to print.
Select Print from the File menu. The Print window is displayed. It may look slightly different depending
on your application. Make sure that Samsung SF-360_CF-360Series is selected as your default printer.
• The basic print settings are selected within the Print window. These settings include the number of copies and the
print range.
3
4
Click Properties if you want to make any adjustments that are appropriate for printing your document.
Now you see the Samsung SF-360_CF-360Series Properties window, which allows you to access all of
information you need when using your machine.
The Setup tab first displays.
The preview image shows
the sample page with the
settings you specified.
• You can select the printing quality by choosing from Draft
printed characters and graphics. Higher settings may increase the time it takes to print a document.
• You can choose only in the plain paper in the Paper Type
Paper Size allows you to choose the size of the paper loaded in the tray.
,
Normal or Best. The higher the setting, the sharper the
.
•
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Click the Features tab.
The preview image shows
the sample page with the
settings you specified.
The Orientation option allows you to select the direction in which information is printed on a page.
•
Portrait prints across the width of the page, letter style.
•
Landscape prints across the length of the page, spreadsheet style.
• If you want to print the page mirror view, check the Mirror Image box.
ꢀ
Landscape
ꢀ
Portrait
The Multi Pages per Sheet option allows you to select the number of pages to print on a single sheet of
paper. To print more than one page per sheet, the pages are smaller.
• 2 Pages per Sheet print 2 pages on one sheet.
•
•
4 Pages per Sheet print 4 pages on one sheet
Draw Page Border print a border around each page on the sheet.
The Poster Printing option allows you to print a single-page document onto 4, 9 or 16 sheets of paper, for
the purpose of pasting the sheets together to form one poster-sized document.
The Start Printing from Last Page option allows you to print all pages in reversed order.
The Copies option allows you to select the number of copies.
Click OK to close the printer properties window.
5
6
Click OK to start printing.
The printer’s Properties window may differ, depending on your operating system. This User’s Guide shows the
Properties window on windows XP.
NOTE: Most Windows applications overrides the settings you specified in the printer driver. Change all of the print settings
available in the software application first, and change any remaining settings using the printer driver.
The settings you change remain in effect only while you are using the current program. To make your changes permanent,
make them in the Printers folder. Follow these steps:
• Click the Windows Start menu.
• For Windows 98/Me/2000, select Settings and then Printers
.
For Windows XP, select Printers and Faxes
.
• Select the Samsung SF-360_CF-360Series printer.
• Click the right mouse button on the printer icon and:
• For Windows 98/Me, select Properties
For Windows 2000/XP, select Printing Preferences
• Change the settings on each tab and click OK
.
.
.
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Cancelling a Print Job
To stop a print job from the Printers folder:
If the print job is waiting in a print queue or print spooler, such as the Printer group in Windows, delete the job as
follows:
• Click the Windows Start menu.
• For Windows 98/2000/Me, Select Settings and then Printers
For Windows XP, select Printers and Faxes
.
.
• Double-click the Samsung SF-360_CF-360Series icon.
• From the Document menu:
For Windows 98/Me, select Cancel Printing
.
For Windows 2000/XP, select Cancel
.
NOTE: You can access this window simply by double-clicking the printer icon at the bottom right corner of the Windows
desktop.
Using Help
Your machine has a help screen that can be activated using the Help button in the printer’s Properties window.
The help screen gives detailed information about the printer features provided by the printer driver.
You can also click
in the upper right hand corner, and then click on any setting.
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Cleaning the document scanner
To keep your machine working properly, occasionally clean the White Roller, ADF Rubber, and the Scanning
Glass. If they are dirty, documents sent to another fax machine won’t be clear.
If you turn the power off to clean the scanner, documents stored in memory will be lost.
1
2
Open the Control Panel.
Remove the White Roller.
• At the right-hand end of the White Roller there is a bushing that is secured with a small tab.
• Push the tab slightly inward, then rotate towards you. Then pull up the right-hand part to take it out.
3
4
Wipe the roller surface with a soft cloth dampened with water.
Clean the ADF Rubber piece at the back of the Control Panel,
too.
5
6
Carefully wipe the Scanning Glass with a soft, dry cloth.
• If the glass is very dirty, first wipe it with a slightly dampened cloth,
then with a dry one.
• Be careful not to scratch the glass surface.
Replace the roller in reverse order, and then close the Control
Panel firmly until it clicks into place.
8.2
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Replacing the print cartridge
When you notice that the print becomes light or Ink Low. Install new ink cartridge appears in the
display, replace the print cartridge. You should replace the cartridge with the same one which was provided with
the machine.
The part number for replacement cartridges are:
• mono: INK-M40
1
2
Prepare a cartridge.
• Take out a cartridge from its packaging and carefully remove the tape covering the printhead.
• Hold the cartridge by the colored top or black areas only. Do not touch the copper area.
Press Cartridge Change.
The Cartridge Carrier moves to the install position.
3
4
Open the Control Panel and Cartridge Compartment cover.
Push down the cartridge, and remove it.
5
To load the cartridge insert the cartridge below the metal clip and pointing down at the front. When the
cartridge is pushed to the back of the cartridge carrier lift the front of the cartridge up until it clicks into
place.
• If the cartridge moves loosely in the Carrier, it has not clicked into place. Repeat this step.
6
7
8
Replace the Cartridge Compartment Cover and Control Panel.
Press OK.
Press 1 for new cartridge, or 2 for the old one.
• In case you selected the 1:New, the alignment form will print.
• When you put in a new cartridge, you must choose 1:New
.
• When you put in a used cartridge, choose 2:Used. This helps you to check the correct amount of ink you have left.
• If you mix up several used cartridges, it is not possible to check the correct amount of remaining ink. Once you have
put in a new cartridge, use it until it is completely exhausted.
9
Enter the number which represents the straightest line, and press OK.
8.3
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Cleaning the printhead
If the nozzles seem to be clogged and characters are not printing completely, clean the printhead as described
below:
1
2
3
Press Menu repeatedly until MAINTENANCE appears, and press OK.
Scroll to Clean Head by pressing Scroll buttons, and press OK.
Examine the printed test pattern.
• If print quality does not improve, reinstall the cartridge and repeat Clean Head.
• If the line is still broken, wipe the nozzles and contacts.
Aligning the printhead
When the vertical line does not seem to be straight or you want to improve the print quality, you may need to
align the cartridge.
1
2
Press Menu repeatedly until MAINTENANCE appears, and press OK.
Scroll to Align Head by pressing Scroll buttons, and press OK.
• The machine prints a form.
3
Enter the number which represents the straightest line, and press OK.
Ink level view
Your machine allows you to check the amount of ink remaining. To view the current ink level:
1
2
Press Menu repeatedly until MAINTENANCE appears, and press OK.
Scroll to View Ink Level by pressing Scroll buttons, and press OK.
• The machine displays a fractional number. For examples, ‘1/8’ means that ink is low and you need to replace the
cartridge.’8/8’ means that a new cartridge is installed.
Shading adjustment
The shading is adjusted at the factory. If, however, you drop and damage your machine while moving, we recom-
mend you adjust shading for optimized lightness.
To adjust shading, do as follows:
1
Press Menu repeatedly until MAINTENANCE appears, and press OK.
2
3
Scroll to Adjust Scanner by pressing Scroll buttons, and press OK.
Load a plain WHITE sheet of paper (no writing or graphics) into the loading slot, and press OK.
• The machine starts to scan the document to adjust shading.
• Printing quality may be unexpectedly worse if you do not use a plain WHITE paper for the adjustment.
8.4
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Self testing
When you want to test if the machine is working correctly, you can check it by running self test.
1
2
Press Menu repeatedly until MAINTENANCE appears, and press OK.
Scroll to Self Test by pressing Scroll buttons, and press OK.
• The machine runs self test and prints a report which shows the current status of the machine.
Print cartridge maintenance
The print cartridge life is very sensitive to the content of the received fax or a copy you made. To increase its life,
we recommend you follow the instructions below:
• DO NOT unpack the cartridge until you are ready to use it.
• Store it in the same environment as the printer.
• If you have unpacked the cartridge but are not using it, store it in a storage unit. If you do not have a storage unit,
store the cartridge in an airtight plastic bag.
• DO NOT leave it exposed for an extended period.
• DO NOT refill the cartridge. The warranty will not cover damage caused by using refilled cartridges.
Cleaning the cartridge
To maintain good printing quality, we recommend you occasionally wipe the Print Nozzles and Contacts as
described below:
Wiping the print nozzles and contacts
When the print is not clear or dots are missing, the problem may be caused by dried ink on the:
• Print cartridge nozzles
• Print cartridge contacts
• Print cartridge carrier contacts
1
2
3
Press Cartridge Change.
Open the Control Panel and Cartridge Compartment Cover and remove the cartridge.
Gently blot and wipe the contacts and nozzles dry.
• Use a clean cloth dampened with water only to gently clean the entire copper-colored
area, including the nozzles and contacts.
• To dissolve any dried ink, hold the damp cloth against the nozzles for about three sec-
onds.
4
5
Reinstall the cartridge and close the Cover and Panel.
• If you spend a long time cleaning the cartridge, the cartridge carrier may have moved back to the original position.
If so, press Cartridge Change again to move the carrier to the install position.
Press 1 for new cartridge, or 2 for the old one.
• If the line is still broken, clean the Cartridge Carrier contacts. For more information, see "Cleaning the cartridge
8.5
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Cleaning the cartridge carrier contacts
Before cleaning these parts, there should be no scheduled job such as Delayed Fax, Send Polling, or faxes received into
memory. Once you have unplugged the power cord from the machine, all data will be lost.
1
2
3
4
5
6
Press Cartridge Change.
Open the Control Panel and Cartridge Compartment Cover and remove the cartridge.
Remove the print cartridge.
Unplug the power cord from the electrical outlet of the rear of the machine.
Clean the Cartridge Carrier contacts with clean and dry cloth.
Plug in the power cord and reinstall the cartridge.
8.6
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LCD error messages
Display
Status/Solution
Related to:
Adjust scanner first in Maintenance
menu
The shading waveform to be used as a reference is corrupted due Scanner
to unknown reason. Adjust the scanner to fix this problem as
Check white paper document and try
again
The scanning level is too low to compare with reference level.
To adjust shading, you should use the plain and white paper.
Scanner
Clean white roller, glass and try again
The scanning level is slightly low, which can affect the image
quality. To clean concerned parts, see "Cleaning the document
Scanner
Duplicated with [Speed No.xx]
The ‘xx’ indicates the location
number.
The same number has already been registered into another speed Telephone
dial location.
Exceeded Job Memory
The machine can hold 3 My Favorites but you tried to add more. Fax
Exceeded Job Memory
Cancel scheduled job and try again
The broadcasting and delayed fax can hold 5 jobs in total.
Cancel scheduled job and try again.
Fax
Exceeded Total
Message Memory
The machine can hold up to 200 messages (Greeting + ICM +
recorded conversations).
TAM
(SF-365TP only)
Erase old messages to make a room in the memory.
ICM Memory Full
The voice memory is full. No more caller’s messages can be
recorded (Total recording time is about 30 minutes).
TAM
(SF-365TP only)
Ink Low. Install new ink cartridge
The print cartridge has run out of ink. To install a new Print Car-
this message is displayed, you can make a copy or print a report. Cartridge
But, stored data in memory can be printed by changing the car-
tridge.
Install ink cartridge
Invalid Time
Print cartridge is not installed or improperly installed.
The time you set for fax forwarding is wrong.
Cartridge
Fax
Job Not Assigned
You attempted to cancel the scheduled job but there is no jobs
scheduled. You attempted to delete or print send the My Favor-
ites document when there is no document stored.
Fax
Junk Fax Empty
Junk Fax Full
You attempted to delete the junk fax number when there is no
junk fax number.
Fax
The machine can hold 20 junk fax numbers but you tried to add Fax
more.
Load Document
You have tried to send a fax and there is no document loaded
into the machine.
Document
You have tried to do any job and there is no paper loaded into the Paper
machine.
Load paper and press ok
Memory Full
Memory has become full while receiving a fax or short message. Fax/Telephone
Memory Full
Press OK to continue
Memory has become full while scanning a document. Press OK Fax/Copy
to send or copy the scanned pages only. To cancel the job press
Stop/Clear and try again when memory becomes available, or
split the new document into smaller parts.
8.7
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Display
Status/Solution
Related to:
Memory Received
When it toggles with:
The machine has data stored in memory. Depending on the mes- Fax
sage do as follows:
Ink Low. Install new ink cartridge
Replace the print cartridge with new one.
Load paper and press OK
Load the paper, and press OK. There might be a jam. Clear the
Install ink cartridge
Install a print cartridge.
No answer from remote fax
The other machine has not answered after all your attempts to
send a fax.
Fax
Telephone
No CID Number
No Dial Number
The machine could not detect the CID (Caller ID) number.
There is no number in the redial memory, which is successfully Telephone
dialled up to now.
No Message
There is no message to play or erase. There is no received short TAM
message to read or print.
(SF-365TP only)
No New Message
Not available while reprinting fax
Not Found
There is no new caller message. There is no received short
message.
TAM
(SF-365TP only)
The machine can not receive a new fax while printing the stored Fax
faxes.
The number you are searching does not exist in memory.
Telephone
Number already
registered
The number you are trying to register already exists in the
phonebook or junk fax list.
Telephone
Telephone
Fax
Number Not Assigned
There is no number assigned to the One-Touch or two-digit
Speed number.
Poll Code Error
The remote user entered wrong poll code.
Poll job exists already
You have programmed a polling send. Cancel scheduled job and Fax
try again.
Polling Error
Check remote site
The machine you want to poll is not ready to answer your poll. Fax
The person you are polling should have loaded their fax machine
with a document and be in send poll state.
Receiving Error.
Ask sender to try again.
There is an error while receiving a fax.
Fax
Record TAM OGM
To select TAM receive mode, you should record OGM prior to TAM
pressing the Answer button.
(SF-365TP only)
Document
Remove jammed
document
The document you are sending has jammed in the feeder. To
clear the document jam, see "Document jams during transmis-
You tried to copy or fax a document which is longer than
390mm.
Remove jammed paper and press
Stop/Clear.
The paper has jammed during printing. To clear the paper jam, Paper
Send Error. Try again.
There is an error while sending a fax.
Fax
Fax
System Busy
Try again later
There is no available resource to execute job you ordered.
To redial now, press Start Fax
Processing Job
The machine is waiting to automatically redial the fax number
that was busy or did not answer.
Fax
You attempt to enter My Favorites, while sending My Favorites Fax
document or printing My Favorites document.
8.8
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Fixing Problems
Your problem may be listed in "LCD error messages" on page 8.7. The chart below shows other problems you
can solve yourself. If not, call the service company shown in the separate Warranty Card.
Fax problems
Problem
Solution
The machine is not working, there is no
display and the buttons are not working.
Unplug the power cord and plug it in again. Check that your socket is live.
No dial tone.
Check that the phone is connected properly. Check the phone socket in the
wall by plugging in another phone.
The numbers stored in memory do not dial Make sure the numbers are programmed correctly. To print a Phonebook
correctly.
The document does not feed into the
machine.
Be sure the document is not wrinkled, and you are putting it in correctly.
Check that the document is the right size and not too thick or too thin.
You cannot receive faxes automatically.
Check if TEL appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cra-
dle properly.
The machine cannot receive faxes
manually.
Do not hang up the handset before pressing Start fax.
The machine does not send anything.
Check that the document is loaded face down.Send should show up in the
display.You may have hung up the handset before you pressed Start fax
.
Check if the machine to which you are sending can receive your fax.
You cannot poll another machine.
The fax machine you are polling may be using a poll code.
The fax you received has blank bits on it.
The machine sending to you may be faulty. A noisy phone line can cause
line errors. Check your machine by making a copy.
Spots or lines missing from the fax you
receive.
Check if your phone line is noisy. Check if the printhead is clean by
making a copy.
You are receiving poor quality copies.
The fax machine sending to you may have a dirty scan glass. Check for a
noisy phone line.
Some of the stretched words on the fax you The machine sending to you had a temporary document jam.
receive
Your machine does not make copies.
Make sure your document is loaded face down.
There are lines on copies or documents you Check your scan glass for marks and clean it (see "Cleaning the document
send.
The machine dials a number, but fails to
make a connection with a remote fax
machine.
The remote fax machine may be turned off, or unable to answer incoming
calls. Speak with the remote operator and ask for the problem to be
rectified.
You cannot store a document in memory.
There may not be enough memory available to hold the document you
want to store. If the display shows a Memory Full message, delete any docu-
ments you no longer need, then retry the document.
Blank areas appear at the bottom of each
You may have selected the wrong paper settings. To select the proper paper
small strip of material printed at the top.
8.9
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Print quality problems
Problem
Solution
Light or blurred characters.
printer cartridge has completely run out, Ink Low. Install new ink cartridge is dis-
played. To install a new print cartridge, see "Replacing the print cartridge"
on page 8.3. Make sure the print cartridge is installed correctly. To clean
the print cartridge, see "Cleaning the cartridge" on page 8.5.
Smudged or dark characters.
Characters with white lines.
Make sure the paper is straight and unwrinkled. Let ink dry before
handling the paper. To clean the print cartridge, see "Cleaning the car-
described in "Replacing the print cartridge" on page 8.3. Remove and rein-
stall the print cartridge. Clean the print cartridge (see "Cleaning the car-
Improperly formed or misaligned
characters.
Abnormal black horizontal lines
Clean the cartridge carrier (see "Cleaning the cartridge carrier contacts" on
Paper feeding problems
Problem
Solution
Paper is jammed during
printing.
Clear paper jam as described in "Paper jams during printing" on page 8.11.
Paper sticks together.
You can load up to 50 sheets in the ASF (Automatic Sheet Feeder).
Check if you overloaded. Humid conditions may cause some paper to stick together.
Paper fails to feed.
Remove any obstructions inside the printer.
Multiple sheets of paper When loading paper, do not force the paper down into the printer. If multiple sheets have
Paper skews or buckles in ASF can hold up to 50 sheets. Make sure the paper guides do not cause the paper to bow in
the automatic sheet
feeder.
the bin. When loading paper, do not force it down into the printer.
8.10
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Clearing jams
Document jams during transmission
If a document jams during transmission or copying, Remove jammed document appears in the display. DO NOT pull the
document out of the slot. Doing so could harm your machine.
To clear document jam:
1
2
3
Open the Control Panel.
Carefully remove the jammed document.
Close the Control Panel firmly until it clicks into place.
Paper jams during printing
If the fax paper jams while you are receiving or printing, Remove jammed paper and press Stop/Clear appears in the message.
If the paper is jammed in the Received Paper Output Area
1
2
Remove the jammed paper by pulling it out smoothly in the
direction of the arrow as shown.
• If the paper tears when it is being removed check to ensure that
no small pieces have been left inside the machine.
Press Stop/Clear.
If the paper is jammed in the Paper Feed Area
1
Remove the jammed paper as shown.
• If the paper tears when it is being removed check to ensure that
no small pieces have been left inside the machine.
2
3
Reload new paper with the print side facing toward you.
Press Stop/Clear when finished.
8.11
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Specifications
General specifications
Item
Description
2
ADF
Up to 10 sheets (20lb, 75g/m bond)
ADF document size
Width: 5.6 to 8.5 inches (148 to 216 mm)
Length: 1.4 to 15.3 inches (35 to 390 mm)
2
ASF
Up to 50 sheets (20lb, 75g/m bond)
ASF document size
Consumables
A4 (210 x 297 mm), Letter (8.5 x 11 in), Legal (8.5 x 14 in)
1-piece Ink cartridge system
Power rating
See Rating label attached on the back of the machine.
Power consumption
Standby: 4.9 Wh
Printing mode: Maximum 15 Wh
a
@ idle mode: 40dB
Average: 55dB
Noise level
Maximum: 65dB
Temperature: 50 o F to 89 o F (10 o C to 32 o C)
Humidity: 20% to 80% RH
Operating environment
Display
16 characters x 1 lines
b
Initial Cartridge (supplied with the machine; INK-M40S):
Ink cartridge life
Replacement Cartridge (to be purchased in the market; INK-M40):
External dimension
(W x D x H)
432 x 370 x 324 mm
(17.0 x 14.6 x 12.7 inches)
Weight
3.0 Kg(including consumables)
Paper: 0.92 Kg, Plastic: 0.163 Kg
Monthly print: Up to 1,000 pages
Package weight
Duty cycle
a.Sound Pressure Level, ISO 7779,9296
b.The number of pages may be affected by operating environment, printing interval, media type, and media size.
Printer specifications(SF-361P and SF-365TP only)
Item
Printing method
Description
Thermal Inkjet Printing
a
Up to 4.0 ppm in A4 (mono print speed @ Draft mode)
Printing speed
Print resolution
Printer language
Up to 600 x 600 dpi effective output (mono print speed @ Best mode)
PCL 3
b
Windows 98/Me/2000/XP
OS Compatibility
Interface
USB 2.0 Full Speed(Compatible with USB 2.0 specification)
a.Print speed will be affected by operating system used, computing performance, application software, connecting meth-
od, media size, and job complexity.
9.2
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Scanner and copier specification
Item
Description
Scanning method
Resolution
CIS (Contact Image Sensor)
Optical scan: 200 x 200 dpi
Max 8.3 inches (210 mm)
Effective scanning width
a
Up to 3 cpm in A4 (mono copy speed @ Draft mode)
Copy speed
Copy resolution
Scan: up to 200 x 200 dpi
Print: up to 600 x 300 dpi (mono copy resolution @ Best mode)
Zoom rate
50 ~ 150 %
1 ~ 50
Multiple copies
Grayscale
64 Grayscale
a.Copy speed is based on single document multiple copy.
Facsimile specifications
Item
Description
Compatibility
Application line
Data coding
ITU T30
Public Switched Telephone Network (PSTN) or behind PABX
MH/MR/MMR
Modem speed
Transmission speed
14400/12000/9600/7200/4800/2400 bps
a
about 6 seconds ( Standard mode)
Resolution
Memory
Standard: 203 x 98 dpi
Fine: 203 x 196 dpi
Super fine: 203 x 392 dpi
Photo: 203 x 196 dpi
2.00 Mbytes (capable of 150 pages at 4% print duty on A4: SF-365TP)
1.25 Mbytes (capable of 100 pages at 4% print duty on A4: SF-360 and SF-361P )
256 Kbytes (capable of 20 pages at 4% print duty on A4 and for My Favorites )
Halftone
64 level
Auto dialer
One-Touch buttons (up to 10 numbers)
Speed dialing (up to 100 numbers)
a.Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.
9.3
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9.9
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In case of interference (US)
Fax branding (US)
See "Chapter 1" for instructions on how to enter this information into your Samsung FAX machine’s memory.
9.10
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printer driver
T
U
R
USB
receive mode
W
S
scan driver
software
speed dial
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P/N:JB68-00997A Rev.1.01
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