Samsung Answering Machine 6B User Guide

DCS  
DIGITAL COMMUNICATIONS SYSTEM  
KEYSET USER GUIDE  
– Australian version –  
LCD 24B STD 24B  
LCD 24Bi  
LCD 12B STD 12B  
6B ENHANCED  
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SYSTEM ACCESS CODES  
The DCS telephone system has the following pre-set (default) feature  
access codes. These codes can be used if a key is not available for  
the feature you want to use. Standard telephone users must always  
dial these codes.  
9
Call attendant or system  
operator  
54+zone Meet Me Page  
55 + 0  
55 + 1  
55 + 2  
55 + 3  
55 + 4  
55 + 5  
55 + 6  
55 + 7  
55 + 8  
55 + 9  
55 +  
56  
Page all internal zones  
10 + xxx  
11  
Retrieve parked calls  
Put calls on and take calls off  
hold  
Page internal zone 1  
Page internal zone 2  
Page internal zone 3  
Page internal zone 4  
Page external zone 1  
Page external zone 2  
Page external zone 3  
Page external zone 4  
Page all external zones  
All Page  
12 +xxx  
Retrieve calls on hold at another  
station  
13  
Door lock release  
16 + xxx  
17  
Make speed dial calls  
Save number and redial it  
Recall dial tone for new call  
Last number redial  
Extension numbers  
Extension numbers  
Cancel Do not Disturb  
Set Do Not Disturb  
Set Message No Ring  
Cancel message  
18  
19  
2xx  
3xx  
400  
401  
41  
Meet Me Answer  
57  
Alarm sensor clear  
DISA alarm clear  
58  
59  
Walking class of service  
Cancel all call forwarding  
600  
42 + xxx  
43  
601 + xxx Set Forward All Calls  
602 + xxx Set Forward Busy  
603 + xxx Set Forward No Ans  
604 + xxx Set Fwd Busy/No Ans  
605 + xxx Set Fwd Follow m  
Set/return messages  
Busy station/line callback  
Busy station camp-on  
Set up a conference  
Enter account code  
Set programmed station  
message  
44  
45  
46  
47  
65  
Directed call pickup  
Group call pickup  
Universal Answer  
Voice Dialler  
48  
66  
67  
49  
Send flash to outside line  
Station hunt group  
681  
682  
7xx  
8x  
500  
to  
Voice Dialler Record  
Individual line numbers  
Line groups  
529  
Station hunt group  
53+grp+0 Out of group  
53+grp+1 In group  
0
Line group 0 (Local)  
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LCD 24B STD 24B  
LCD 24Bi  
LCD 12B STD 12B  
6B ENHANCED  
KEYSET USER GUIDE  
SAMSUNG  
DIGITAL COMMUNICATION SYSTEM  
JUNE 1998  
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SAMSUNG ELECTRONICS CO. LTD  
Publication Information  
Samsung Electronics reserves the right without prior notice to revise infor-  
mation in this publication for any reason.  
Samsung Electronics reserves the right without prior notice to make changes  
in design or components of equipment as engineering and manufacturing  
may warrant.  
Copyright 1998  
Samsung Electronics Co. Ltd  
All rights reserved. No part of this manual may be reproduced in any form or  
by any means - graphic, electronic or mechanical, including recording,  
taping, photocopying or information retrieval system - without express  
written permission of the publisher of this material.  
June/98  
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TABLE OF CONTENTS  
THINGS YOU SHOULD KNOW  
USER ORIENTATION...........................................................1..  
CALL INDICATION................................................................1..  
SPEAKERPHONE................................................................2...  
HOT KEYPAD.......................................................................2....  
VOLUME CONTROLS..........................................................2..  
SYSTEM TONES..................................................................2...  
LCD 24B or STD 12B KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS ................................4..  
LCD 12B or STD 12B KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS ................................5..  
LCD 24Bi KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS .................................6.  
6B ENHANCED KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS ................................7..  
ADD-ON MODULE (AOM) LAYOUT  
LABELLING PROGRAMMABLE KEYS ................................8..  
OUTSIDE CALLS  
MAKING AN OUTSIDE CALL................................................9.  
ANSWERING AN OUTSIDE CALL........................................9.  
UNIVERSAL ANSWER DEVICE .........................................1.0  
RECALL DIAL TON.............................................................1..0  
SENDING A FLASH............................................................1..0  
BUSY LINE QUEUING WITH CALL-BACK..........................10  
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INTERCOM CALLS  
MAKING A CALL ................................................................1..1.  
ANSWERING INTERCOM CALLS......................................1. 1  
VOICE ANNOUNCE MODE ................................................1.1  
AUTO ANSWER MODE .....................................................1..1  
BUSY STATION CALLBACK................................................1.1  
BUSY STATION CAMP-ON................................................1..2  
CALLING YOUR SYSTEM OPERATOR..............................12  
CALL PROCESSING  
SYSTEM HOLD..................................................................1..3.  
EXCLUSIVE HOLD .............................................................1..3  
HOLD RECALL...................................................................1..3.  
CONSULTATION HOLD......................................................1..3  
RETRIEVING CALLS HELD AT  
ANOTHER STATION...........................................................1..4  
TRANSFERRING CALLS ...................................................1..4  
TRANSFER WITH CAMP-ON .............................................1.4  
CALL WAITING..................................................................1..5.  
CONFERENCE CALLS.......................................................1..5  
FORWARDING CALLS.......................................................1..6  
FORWARD ALL CALLS......................................................1..6  
FORWARD BUSY ...............................................................1..6  
FORWARD NO ANSWER ..................................................1..6  
FORWARD BUSY/NO ANSWER ........................................1.6  
FORWARD FOLLOW ME...................................................1..7  
FORWARD TO AN EXTERNAL NUMBER..........................17  
STATION CALL PICKUP.....................................................1..7  
GROUP CALL PICKUP.......................................................1..7  
DIALLING FEATURES  
SPEED DIALLING..............................................................1..8.  
PROGRAMMING PERSONAL SPEED  
DIAL NUMBERS.................................................................1..8.  
ONE TOUCH SPEED DIALLING.........................................1.9  
LAST NUMBER REDIAL.....................................................1..9  
SAVE NUMBER WITH REDIAL...........................................1.9  
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CHAIN DIALLING...............................................................1..9.  
AUTOMATIC REDIAL/RETRY.............................................2.0  
PULSE TO TONE CHANGEOVER .....................................2. 0  
VOICE DIALLER .................................................................2..0  
RECORDING A VOICE DIAL NAME...................................2. 1  
PLACING A VOICE DIAL CALL...........................................2.1  
POSSIBLE CAUSES FOR VOICE DIALLER FAILURE...... 21  
PAGING AND MESSAGING  
MAKING AN INTERNAL PAGE...........................................2. 2  
MAKING AN EXTERNAL PAGE..........................................2. 2  
ALL PAGE...........................................................................2..2.  
MEET ME PAGE.................................................................2..3.  
CALL PARK AND PAGE .....................................................2..3  
SETTING A MESSAGE INDICATION.................................2. 3  
CANCELING MESSAGES..................................................2..4  
RETURNING MESSAGES .................................................2..4  
PROGRAMMED MESSAGES.............................................2.5  
CONVENIENCE FEATURES  
DO NOT DISTURB..............................................................2..6  
ONE TIME DND..................................................................2..6.  
MUTE..................................................................................2..6.  
BACKGROUND MUSIC......................................................2..6  
APPOINTMENT REMINDER/ALARM CLOCK....................27  
ANSWERING THE DOOR PHONE.....................................2. 7  
CALLING THE DOOR PHONE/ROOM MONITOR .............28  
EXECUTIVE/SECRETARY HOT LINE................................2. 8  
GROUP LISTENING ...........................................................2..8  
ACCOUNT CODES.............................................................2..8  
LOCKING YOUR KEYSET .................................................2..9  
OFF-HOOK VOICE ANNOUNCING (OHVA).......................29  
OHVA BLOCK.....................................................................3..0.  
OHVA REJECT...................................................................3..0.  
IN GROUP/OUT OF GROUP ..............................................3.0  
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CUSTOMISING YOUR KEYSET  
SELECT RING TONE .........................................................3..1  
CHANGE YOUR PASSCODE.............................................3.1  
SET ANSWER MODE.........................................................3..1  
AUTOMATIC HOLD.............................................................3..1  
HEADSET OPERATION......................................................3.2  
HOT KEYPAD.....................................................................3..2.  
KEY CONFIRMATION TONE ..............................................3.2  
REJOINING A PAGE...........................................................3..2  
RING PREFERENCE..........................................................3..3  
DISPLAY FEATURES  
INTERACTIVE DISPLAY KEYS...........................................3.4  
DIRECTORY INFORMATION..............................................3.4  
DIAL BY DIRECTORY.........................................................3..5  
DISPLAY NUMBER DIALLED .............................................3.5  
CALL DURATION TIMER ...................................................3..5  
AUTO TIMER......................................................................3..5.  
MANUAL TIMER ................................................................3..6.  
CALL COST........................................................................3..6.  
VIEWING MESSAGE INDICATIONS...................................36  
ALARM REMINDER MESSAGES.......................................3.6  
PERSONAL SPEED DIAL NAMES.....................................3. 7  
STATION NAMES...............................................................3..8.  
MANAGING KEY ASSIGNMENTS......................................3.8  
SELECTING YOUR CLIP DISPLAY....................................3. 9  
VIEWING THE NEXT CLIP CALL .......................................3. 9  
SAVING THE CLIP NUMBER..............................................3.9  
REDIALLING A SAVED CLIP NUMBER..............................39  
STORING A CLIP NUMBER...............................................3..9  
INQUIRE CLIP PARK/HOLD INFO......................................4.0  
REVIEWING PAST CLIP CALLS.........................................4.1  
LCR WITH CLEAR..............................................................4..1  
ADD-ON MODULE  
WITH KEYSET ...................................................................4..2.  
SYSTEM ACCESS CODES................................................4..7  
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THINGS YOU SHOULD KNOW  
USER ORIENTATION  
DCS telephones are called "keysets." They contain buttons or "keys"  
that are used to access or activate the many features of your DCS  
system. The keys with paper designation strips are programmable  
keys which can be programmed for a specific functions on your  
keyset that you require. See your System Administrator to get your  
most frequently used features assigned to your programmable keys.  
Lines from the telephone company are "C.O. lines." Calls on these  
lines are referred to as "outside calls." Your system can have  
individual C.O. line keys or lines may be assigned to groups. When  
they are in a group, you access a line by dialling an access code or  
pressing a programmed button. For example: dial 0 or press the  
LOCAL key to get a local outside line. Each line in the system is  
numbered, beginning with 701, then 702, 703, etc.  
Direct Station Selection (DSS) keys are programmed to ring specific  
stations. You can press a DSS key instead of dialing the extension  
number. A DSS key will light red when that station is busy (Busy  
Lamp Indication). Each extension in the system is numbered,  
beginning with 201, then 202, 203, etc  
DCS provides distinctive ring patterns to your keyset:  
• Outside calls have a double ring tone repeated.  
• Internal calls have a single ring tone repeated.  
• Door phone calls and alarm/appointment reminders have a short  
ring tone repeated very quickly.  
CALL INDICATIONS  
The keys on your phone have light emitting diodes (LEDs). Some of  
these are tri-coloured LEDs that light green, red or amber. Some of  
the keys can only light red. See telephone layout for details.  
Intercom calls, also called internal calls, always appear on your CALL  
buttons. They will always light green. You can have up to eight CALL  
buttons, but two are recommended.  
Outside calls appear on individual line keys if they are assigned.  
When an individual line is not assigned to its own key, it will appear on  
a CALL button. Your outside calls will light green on your keyset and  
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red on other keysets.  
You never lose sight of your calls while they are on hold. They stay  
right where you put them and are identified with a green flashing light.  
Some simple rules to remember:  
• Any steady LED indicates the line or feature is in use.  
• A fast flashing green LED indicates a new call incoming call.  
• A slow flashing green or red LED indicates a call is on hold.  
• A slow flashing amber LED indicates a recall to your keyset.  
SPEAKERPHONE  
Pressing the ANS/RLS key will answer or release a call on the  
speaker phone.  
Switching from the handset to the speaker phone is easy. Press the  
SPEAKER key and hang up the handset.  
HOT KEYPAD  
On the DCS, your keysets keypad can be made "live" or "hot" so that  
it is not necessary to lift the handset or press SPEAKER before you  
begin dialing. Calls can be made and features activated by simply  
dialing the outside line number, line access code, intercom number or  
feature access code.  
If the Hot Keypad feature has been turned off, you must first lift the  
handset or press SPEAKERbefore dialing.  
VOLUME CONTROLS  
DCS keysets use the UP & DOWN keys to adjust the ringer volume  
while the keyset is ringing, the speaker volume while the  
speakerphone is in use and the handset volume while you are  
listening. These three levels will be stored in memory until changed. If  
background music is turned on at your keyset, the volume keys will  
also control the level of music. The volume of pages heard through  
the speaker of keyset can be adjusted during a page announcement  
by using the volume keys. There are 16 levels for each volume  
setting. The volume of off-hook ring is controlled by a user-  
programmable setting.  
SYSTEM TONES  
The system provides several tones to assist you. Some of these tones  
are already familiar to you.  
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WARNING  
The handset receiver on the Keyset may retain metallic  
objects. Care should be taken when using the handset in  
the vicinity of small metal objects.  
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LCD 24B or STD24B KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS  
Insert the end of a paper clip into the notch of the clear cover. Push  
the cover sideways. Lift the cover and remove the designation strip.  
Label the designation strip. Replace the strip and cover.  
32 CHARACTER DISPLAY  
Two lines with 16 character  
each.  
SOFT KEYS Used to  
activate feature via the  
display. - LCD 24B only  
SCROLLKEY Used to scroll  
through displays.  
On LCD 24B only  
16 PROGRAMMABLE KEYS  
WITH TRI-COLORED LIGHTS  
Used for CALL buttons,  
intercom calls and many other  
system features.  
VOLUME CONTROL KEYS  
Used to set independent levels  
for handset, speaker, background  
music, ring and page volumes.  
LAST NUMBER REDIAL KEY  
MEMORY(SPEED DIAL) KEY  
DO NOT DISTURB KEY  
SPEAKER KEY Used to switch  
call to speakerphone.  
8 PROGRAMMABLE KEYS  
WITH RED LIGHTS Used to  
call stations directly, for One-  
Touch dialling and many other system  
features.  
TRUNK FLASH KEY  
TRANSFER KEY  
HOLD KEY  
PULLOUT  
DIRECTORY TRAY  
MICROPHONE  
For handsfree operation.  
ANSWER/RELEASE KEY  
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LCD 12B or STD12B KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS  
Insert the end of a paper clip into the notch of the clear cover. Push  
the cover sideways. Lift the cover and remove the designation strip.  
Label the designation strip. Replace the strip and cover.  
32 CHARACTER DISPLAY  
Two lines with 16 character  
each.  
SOFTKEYS Used to  
activate feature via the  
display.- LCD 12B only  
SCROLLKEY Used to  
scroll through displays.  
On LCD 12B only  
8 PROGRAMMABLE KEYS  
WITH TRI-COLORED LIGHTS  
Used for CALL buttons,  
intercom calls and many other  
system features.  
VOLUME CONTROL KEYS  
Used to set independent levels  
for handset, speaker, background  
music, ring and page volumes.  
LAST NUMBER REDIAL KEY  
MEMORY(SPEED DIAL) KEY  
DO NOT DISTURB KEY  
SPEAKER KEY Used to switch  
call to speakerphone.  
4 PROGRAMMABLE KEYS  
WITH RED LIGHTS Used to  
call stations directly, for One-  
Touch dialling and many other  
system features.  
TRUNK FLASH KEY  
TRANSFER KEY  
HOLD KEY  
PULLOUT  
DIRECTORY TRAY  
MICROPHONE  
For handsfree operation.  
ANSWER/RELEASE KEY  
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LCD 24Bi KEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS  
At the right edge lift up the plastic cover and remove the designation  
strip.  
Label the designation strip and replace. Insert the plastic cover  
pressing firmly to click place.  
32 CHARACTER DISPLAY  
Two lines with 16 character each.  
RING INDICATOR LAMP  
SOFTKEYS Used to activate  
feature via the display.  
SCROLLKEY Used to scroll  
through displays.  
16 PROGRAMMABLE KEYS  
WITH TRI-COLORED LIGHTS  
Used for CALL buttons,  
intercom calls and many other  
system features.  
8 PROGRAMMABLE KEYS  
WITH RED LIGHTS Used to  
call stations directly, for One-  
Touch dialling and many other  
system features.  
SPEAKER KEY Used to switch  
call to speakerphone.  
MEMORY(SPEED DIAL) KEY  
LAST NUMBER REDIAL KEY  
TRANSFER KEY  
VOLUME CONTROL KEYS  
Used to set independent levels  
ANSWER/RELEASE KEY  
for handset, speaker, background  
music, ring and page volumes.  
MICROPHONE  
For handsfree operation.  
HOLD KEY  
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6B ENHANCEDKEYSET LAYOUT  
LABELLING PROGRAMMABLE KEYS  
Insert the end of a paper clip into the notch of the clear cover. Push  
the cover sideways. Lift the cover and remove the designation strip.  
Label the designation strip. Replace the strip and cover.  
6 PROGRAMMABLE KEYS  
WITH RED-COLORED LIGHTS  
Used for CALL buttons,  
intercom calls and many other  
system features.  
VOLUME CONTROL KEYS  
Used to set independent levels  
for handset, speaker, background  
music, ring and page volumes.  
TRANSFER KEY  
TRUNK FLASH KEY  
SPEAKER KEY  
Used to switch call to speakerphone  
HOLD KEY  
MICROPHONE  
For handsfree operation.  
PULLOUT  
DIRECTORY TRAY  
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ADD-ON MODULE(AOM) LAYOUT  
FLEXIBLE FEATURE  
CONTROL KEY  
RED LED INDICATOR  
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OUTSIDE CALLS  
MAKING AN OUTSIDE CALL  
• Lift the handset and press an idle outside line button or dial the  
outside line access code  
• Dial the telephone number  
• Finish the call by replacing the handset or pressing the  
ANS/RLSkey.  
• If your system is programmed to require an authorization code  
before making a call, dial plus a valid code before selecting an  
outside line.  
• If your system is programmed to require an account code before  
making a call, press ACCT button or dial 47 plus a valid account  
code. Press the ACCT button again and then select an outside  
line.  
For more information on authorization and account codes, see your  
System Administrator.  
ANSWERING AN OUTSIDE CALL  
• Lift handset to answer the ringing call  
OR  
• Press the ANS/RLSkey to answer on the speakerphone.  
NOTE: If a call is flashing at your keyset but not ringing, you must  
press the flashing button to answer.  
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UNIVERSAL ANSWER DEVICE  
To answer calls ringing on a loud ringer dial 67 or press the UA key.  
RECALL DIAL TONE  
Press the FLASH or NEW button to disconnect your existing call, wait  
for dial tone and then make a new call on the same line.  
SENDING A FLASH  
While on an outside call  
• Press the RECALLkey to send a flash.  
BUSY LINE QUEUING WITH  
CALL-BACK  
If you receive a busy signal on selecting an outside line.  
• Press the CALLBACK key or dial 44. You will hear confirmation  
tone.  
• When the line becomes free the system will call you back.  
• Lift the handset or press the ANS/RLSkey to answer.  
NOTE: A callback will be canceled if not answered within 30  
seconds. If you have set a call back, your CBK key will  
light.  
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INTERCOM CALLS  
MAKING A CALL  
• Dial the extension number or group number or press a Direct  
Station Select DSS key.  
• Wait for the party to answer. If you hear a brief tone burst instead  
of ringback tone, the station you called is set for Voice announce  
or Auto answer. Begin speaking immediately after the tone.  
• Finish the call by replacing handset or press ANS/RLSkey.  
ANSWERING INTERCOM CALLS  
• Lift the handset -OR- press the ANS/RLSkey.  
• To finish the call replace the handset or press the ANS/RLS  
button.  
VOICE ANNOUNCE MODE  
When another station calls you, your keyset will sound a brief  
attention tone and you will hear the caller's announcement.  
• Press ANS/RLS to turn on microphone and speak handsfree -  
OR- lift the handset to reply.  
• To finish the call, replace the handset or press the ANS/RLSkey.  
AUTO ANSWER MODE  
When another station calls you, your keyset will sound a brief  
attention tone and then automatically answer the call.  
• Your microphone and speaker are turned on and you can speak  
handsfree. For privacy, use the handset.  
• To finish the call, replace the handset or press the ANS/RLSkey.  
BUSY STATION CALLBACK  
When you call another station and receive a busy signal:  
• Press the CBK key or dial 44.  
• When the busy station becomes free, your keyset will ring.  
• Lift the handset or press ANS/RLSto call the now idle station.  
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NOTES: A callback will be canceled if not answered within 30  
seconds. If you have set a callback, your CBK key will light.  
BUSY STATION CAMP-ON  
When you call another station and receive a busy signal but you do  
not want to wait for a callback:  
• Press the CAMP key or dial 45  
• The called station will receive off-hook ring tone.  
• Wait for the called party to answer.  
CALLING YOUR SYSTEM OPERATOR  
• Dial 9 to call your system operator.  
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CALL PROCESSING  
SYSTEM HOLD  
• When you are connected to any call, press HOLD. The button  
associated with the call will flash green.  
• To return to the caller, press the HOLD key and the green  
flashing light will go steady green again.  
EXCLUSIVE HOLD  
To place an outside call on hold at your phone so that other users  
cannot access it:  
• Press the HOLD button twice. The button associated with the  
call will flash green.  
• To retrieve the call, press the CALL key with the flashing green  
light.  
NOTE: Intercom calls will always be placed on exclusive hold.  
HOLD RECALL  
If you leave a call on hold longer than the hold timer, it will recall your  
station. The button that the call appears on will have a slow flashing  
amber or red light.  
To answer  
• Lift the handset or press the ANS/RLSkey.  
• If you do not answer this recall within a pre-programmed period  
of time, it may go to the System Operator.  
CONSULTATION HOLD  
When you are talking on an outside line and it is necessary to consult  
with another extension:  
• Press the TRSF key; receive transfer dial tone. Your call is  
placed on transfer hold.  
• Dial the extension number.  
• Consult with the internal party.  
• Press TRSF to return to the outside party or hang up to transfer  
the call.  
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NOTE: Repeatedly pressing the TRSF key will toggle between the  
outside and inside party and internal extension.  
RETRIEVING CALLS HELD AT  
ANOTHER STATION  
To retrieve a line is on hold that does not appear on your keyset,  
• Dial 12 plus the line number or the extension number of the  
station that placed the call on hold.  
TRANSFERRING CALLS  
You may transfer a call to another extension in one of two ways:. A  
screened transfer allows you to inform the other party who is calling  
or you can do a blind transfer without notification.  
• While on a call, press the TRSF key and dial an extension  
number or group number.  
OR  
• Press a DSS key or station group key. Your call is automatically  
put on transfer hold.  
• Hang up when you hear ringing (this is an unscreened or blind  
transfer).  
OR  
• Wait for the called party to answer and then hang up.  
• To return to outside party  
• Press TRSF or the CALL button or line key.  
NOTES: 1. After the inside party answers, you may alternate back  
and forth between the parties by pressing the TRSF key.  
2. You cannot transfer an intercom call by pressing a DSS  
key. You must press the TRSF key and dial the  
destination extension number.  
3. When you are transferring a call to a keyset set for Voice  
Announce or Auto Answer, the transferred call will always  
ring.  
TRANSFER WITH CAMP-ON  
When you are transferring a call to another station and you receive a  
busy signal, you may camp the call on to this station. Simply hang up  
when you hear the busy signal. The called party will be alerted that a  
call is waiting for them.  
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CALL WAITING  
If an outside call has been camped on to your phone or another  
station has camped on to you:  
• You will hear off hook ring and the CALL button will flash green.  
• Press the flashing button to answer; your other call will go on  
hold automatically if your station has the Automatic Hold feature  
set. If not, you must press HOLD and then the flashing button.  
OR  
Finish the first call and hang up; the waiting call will ring.  
• Lift handset or press ANS/RLSkey to answer.  
NOTE: Intercom calls will not go on Automatic Hold.  
CONFERENCE CALLS  
You may conference up to five parties (you and four others) with a  
maximum of 2 external parties (eg. outside lines or remote  
extensions) in any order.  
• While engaged in a conversation, press the CONF key (or dial  
TRSF 46) and receive conference tone.  
• Make another call, either intercom or outside, press the CONF  
key (or TRSF) and receive conference tone.  
• Make another call or press the CONF key (or TRSF) to join all  
parties.  
• Repeat last step until all parties are added.  
NOTE: When attempting to add another party to the conference and  
you are not able to reach the desired person, hang up and  
press the CONF key again to return to your previous  
conversation.  
To drop a party from your conference call:  
1. Press CONF and dial the extension or line number of the party to  
be dropped.  
2. Press CONF again to reestablish the conference.  
If you wish to leave outside lines connected together in a trunk to  
trunk conference.  
• Press the CONF key and dial your extension number.  
• PressCONF to rejoin a trunk to trunk conference.  
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FORWARDING CALLS  
You may forward your calls to another station, group of stations or an  
external telephone number. If you have FWD ALL, FWD BUSY, and  
FWD NO ANSWER keys, a steady red light reminds you what  
forward condition is activated.  
To clear all call forwards:  
• Dial 600.  
FORWARD ALL CALLS  
To forward all your calls to another station:  
• Dial 601 plus the extension or group number.  
• Receive confirmation tone and hang up.  
• The FWD ALL key or the TRSF key will light to indicate Forward  
All has been set  
NOTE: The station that receives a Forwarded call can transfer the  
call back to the forwarding station.  
FORWARD BUSY  
To forward calls to another station when you are on the phone:  
• Dial 602 plus the extension or group number.  
• Receive confirmation tone and hang up.  
FORWARD NO ANSWER  
To forward calls to another station when you do not answer:  
• Dial 603 plus the extension or group number.  
• Receive confirmation tone and hang up.  
FORWARD BUSY/NO ANSWER  
If you have both a Forward on Busy destination and a Forward No  
Answer destination programmed, you may set both of these at the  
same:  
• Dial 604.  
• Receive confirmation tone and hang up.  
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FORWARD FOLLOW ME  
When you want all calls to your extension forwarded to the extension  
you are now at:  
• Dial605 plus your extension number.  
• Receive confirmation tone and hang up.  
FORWARD TO AN EXTERNAL  
NUMBER  
To forward outside calls to a number outside of your business, you  
must have a FWD EXTERNAL button on your keyset.  
• While on-hook, press TRSF and then dial 102.  
• Dial 5.  
• Dial the outside line access code followed by the telephone  
number that you wish to forward your calls to.  
• PressTRSF to store.  
• PressFWD EXTERNAL to turn the feature on and press it  
again to turn the feature off.  
NOTE: External Call Forward will cancel all other call forwarding  
instructions.  
STATION CALL PICKUP  
To pick up (answer) a call ringing at another station:  
• Lift your handset and dial 65 plus the extension number of the  
ringing phone.  
OR  
• Press the flashing DSS key  
GROUP CALL PICKUP  
To pick up (answer) a call ringing in any pickup group,  
• Lift your handset and dial 66 plus the desired group number  
01-20  
OR  
• Press the flashing GROUP PICKUP key.  
NOTE: A group pickup key can have an extender for a specific  
pickup group.  
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DIALLING FEATURES  
SPEED DIALLING  
You can dial a preprogrammed telephone number stored in the  
system-wide speed dial list of numbers (500-999 for the DCS or 500-  
699 for the DCS Compact) or from your personal list of numbers 00-  
19:  
• With handset on-hook, press SPD or dial 16.  
• Dial the desired speed dial number location.  
OR  
• Press the relevant SPD key  
• The telephone number is automatically dialled for you.  
PROGRAMMING PERSONAL SPEED  
DIAL NUMBERS  
To store telephone numbers in your personal speed dial list.  
• While on-hook, press TRSF and then dial 105 .  
• Dial a speed dial number (00-49).  
• Dial a line or line group access code .  
• Dial the telephone number to be stored (18 digits maximum).  
It can include #, , FLASH or PAUSE.  
• Press TRSF to store number.  
NOTE: A station may be assigned up to fifty numbers, 00-49. See  
your System Administrator to determine the number assigned  
to your station.  
For the purposes of programming speed dial numbers, the last 6  
programmable keys of the right hand row are known as A, B, C, D, E  
and F and are defined below.  
• The A key is not used.  
• The B key inserts a flash.  
• The C key inserts a pause.  
• The D key is used change the dialling type from pulse to tone  
dialling. Pressing D will cause all subsequent digits to be dialled  
as DTMF tones.  
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• The E key is used to hide digits. Press E and all subsequent  
digits will be hidden. Press E again to begin displaying digits.  
• The F key is used to enter a name. See Personal Speed Dial  
Names under Display Features below.  
• Use theHOLD key to clear a speed dial number.  
ONE TOUCH SPEED DIALLING  
You may assign any speed dial number to an already existing one  
touch speed dial button for quick and easy dialling of frequently used  
numbers. (See your System Administrator for details)  
• While on-hook, press TRSF and then dial 107.  
• Press a One-touch speed dial button.  
• Dial the speed dial number (00-19 or 500-999 or 699) that you  
want assigned to this button.  
• Press TRSF to store your selection.  
To call this telephone number, just press the SPDbutton.  
LAST NUMBER REDIAL  
To redial the last outside telephone number you dialled:  
• Press the REDIALkey or dial 19.  
NOTES: Redial does not apply to intercom calls.  
SAVE NUMBER WITH REDIAL  
To save the number you just dialled for later use:  
• press the SNR key before hanging up.  
To redial this saved number at any time:  
• press the SNR key or dial 17.  
NOTES: The saved telephone number is stored in memory until you  
save another number.  
CHAIN DIALLING  
You may manually dial additional digits following a speed dial number  
or chain as many speed dial numbers together as required:  
After the first speed dial number is dialled,  
• Press another SPD key orMEMORY and dial another speed  
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number location  
OR  
• Manually dial additional digits after the speed dial number.  
AUTOMATIC REDIAL/RETRY  
When you are making an outside call and you receive a busy signal,  
The system can automatically redial the number for you. It will  
automatically redial at a pre-programmed interval for up to 2 attempts  
or if connected to the ISDN network up to 9 attempts.  
On hearing a busy signal:  
• press the RETRY button.  
• The system will automatically redial the same number for you.  
You will hear the call being made through the keyset speaker.  
• When the called party answers, you can lift the handset begin  
speaking.  
NOTES: 1. If you make another call, auto-redial is canceled.  
2. To cancel a auto-redial, lift and replace the handset.  
PULSE TO TONE CHANGEOVER  
When making an outside call on a pulse (decadic) line:  
• Press # and all subsequent digits dialled will be sent as tones.  
VOICE DIALLER  
Voice Dialler gives you the ability to record a voice pattern into a  
digital format and store it to an addressable location. It allows the  
calling party to speak a name into the handset and have the system  
automatically place a call.  
Before using the Voice Dial feature:  
• Change your station passcode (see below).  
• Ensure your System Administrator has assigned you a voice  
dial channel.  
• Assign personal speed dial numbers.  
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RECORDING A VOICE DIAL NAME  
• Lift the handset.  
• Press the VREC key or dial 682.  
• Enter your station passcode.  
• Enter the personal speed dial bin number, eg. 05  
• After the short tone burst, clearly speak the name into the  
mouthpiece of the handset.  
NOTE: The name should be spoken as one word (eg. John Citizen,  
pronounced Johncitizen). Avoid like names such as Ted and  
Fred.  
• If you are successful, you will hear a short tone burst confirming  
the name recording. If you hear error tone, record the name  
again following the above procedure.  
PLACING A VOICE DIAL CALL  
• Lift the handset.  
• Press the VDIAL key or dial 681.  
• Speak the desired name into mouthpiece of the handset.  
• If you are successful, the call will be placed. If you hear error  
tone, repeat the procedure.  
POSSIBLE CAUSES FOR VOICE  
DIALLER FAILURE  
• The desired name is not recorded.  
• The personal speed dial bin you have selected is empty.  
• All outside lines are busy.  
• You are denied access to the Voice Dialler feature.(See your  
System Administrator)  
• Background noise interfered when the name was recorded or  
when the name was spoken to place the call.  
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PAGING AND MESSAGING  
MAKING AN INTERNAL PAGE  
To make an announcement through the keyset speakers:  
• Lift the handset.  
• Press PAGE key or dial 55.  
• Dial the desired zone number 1, 2, 3 or 4.  
OR  
• Dial 0 to page all internal zones.  
• After the attention tone, make your announcement.  
MAKING AN EXTERNAL PAGE  
To make an announcement through connected external paging  
speakers:  
• Lift the handset.  
• Press PAGE key or dial 55.  
• Dial the desired zone number 5, 6, 7 or 8.  
OR  
• Dial 9 to page all external zones.  
• After the attention tone, make your announcement.  
ALL PAGE  
To page all designated keysets and external speakers at the same  
time:  
• Lift the handset.  
• Press the PAGE key or dial 55.  
• Dial or press the ALL PAGE key.  
• After the attention tone, make your announcement.  
NOTES: 1. If you have a dedicated PAGE key programmed you don't  
need to press PAGE or dial the desired zone.  
2. The LED on the PAGE key will only light when an All  
Page is in progress.  
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MEET ME PAGE  
• Lift the handset.  
• Press the MEET ME PAGE (MMPG) key or dial 54.  
• Dial the desired zone number.  
• After the attention tone, instruct the paged person to dial 56.  
• PressWAIT or TRSF.  
• Remain off-hook until the person dials 56 from any phone.  
• The paged person will be automatically connected with you.  
CALL PARK AND PAGE  
When you have a call for someone who is not at their desk, you can  
park the call and page the required party:  
• While in conversation, press the PAGE button. the call is  
automatically parked at your station.  
• Dial the desired page zone and announce "park" and your  
extension number or the line number.  
• Hang up.  
To retrieve a parked call:  
• Press a PARK key or dial 10 plus the line or extension number  
announced.  
• You will be connected to the parked call.  
NOTES: 1. If the parked call is not received within a pre-programmed  
period of time, it will recall your keyset and have a slow  
flashing amber light.  
2. You cannot park and page intercom calls.  
SETTING A MESSAGE INDICATION  
To leave a message at another station or station when no one  
answers or you receive a busy signal:  
• Press the MSG key or dial 43 and receive confirmation tone.  
• Hang up.  
(The MSG key on the called station or on all of the stations in the  
group will light. Standard telephones receive special dial tone as a  
message indication.)  
NOTE: A station can have up to five message indications.  
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CANCELLING MESSAGES  
To cancel a message indication that you left at another station:  
• Dial 42 plus the extension number of the station at which you  
left a message.  
To cancel all message indications left at your keyset:  
• Dial 42 plus your extension. Your MSG light will go out.  
RETURNING MESSAGES  
• Press the MSG key or dial 43. The first station that left you a  
message will be called automatically.  
• Repeat until all messages have been returned in the order  
received.  
• Your MSG button light will turn off when all messages have  
been returned.  
NOTES: 1. Display keyset users can view message indications and  
return them in any order. See Viewing Message  
Indications under Display Features.  
2. f a message has been left at your keyset by a keyset in  
Auto Answer mode, you must manually cancel the  
message light after the message has been returned.  
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PROGRAMMED MESSAGES  
When you will be away from your phone for any length of time, you  
may leave a programmed station message. Display stations calling  
you will see this message and be informed of your status or follow  
your instructions.  
• Dial 48 plus any of the message codes 01-20listed below.  
• To cancel this message, dial 48 plus 00.  
PROGRAMMED MESSAGES  
No.  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
Messages  
In a meeting  
Out on a call  
Out to lunch  
Leave a message  
Page me  
No.  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
Messages  
Out of town  
In tomorrow  
Return afternoon  
On Vacation  
Gone home  
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CONVENIENCE FEATURES  
DO NOT DISTURB  
Use this feature when you want to block calls to your keyset.  
• While on-hook, press the DND key or dial 401. The DND key  
flashed to remind you of this mode.  
To cancel DND:  
• Press the DND key again or dial 400. The DND light turns off.  
You can make calls while in the DND mode.  
NOTES: 1. If you place your keyset in DND mode and you do not  
have a DND key, your ANS/RLS key will flash to indicate  
DND status.  
2. The system can be programmed so that direct in dial  
calls will override DND (See you Service Company)  
ONE TIME DND  
If you are on a call and you do not wish to be interrupted while on that  
call, you can press the DND key and place your station in DND.  
When you end the call the DND will be automatically cancelled.  
MUTE  
You can mute the handset transmitter or the microphone during any  
conversation:  
• Press MUTE key. It will light red.  
• To resume speaking, press the MUTE button again. The light  
turns off.  
BACKGROUND MUSIC  
When a music source is supplied, you may listen to music through  
the speaker in your keyset:  
• While on-hook, press the HOLD button to hear music.  
• Press the HOLD button again to turn music off.  
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APPOINTMENT REMINDER/ALARM  
CLOCK  
Two types are available TODAY ONLY or DAILY. You can set up to  
three alarms for each type.  
When the alarm rings, you will hear three short rings repeated three  
times. Lift the handset to answer the alarm. If you do not, the alarm  
will alert you two more times at five minute intervals.  
To set alarms:  
• Dial TRSF 112.  
• Dial the alarm number 1, 2 or 3.  
• Dial the time you want the alarm to sound. Enter the time as  
HHMM (hours & minutes) using a 24 hour clock.  
• Dial 1 (TODAY ONLY) or 2 (DAILY) to select alarm type.  
• PressTRSF to save.  
• Repeat for each alarm as needed.  
To cancel individual alarms:  
• PressTRSF 112.  
• Dial alarm number 1, 2 or 3.  
• Press the HOLD key.  
NOTE: Display keysets can have a reminder message. See Alarm  
Reminder Messages under Display Features.  
ANSWERING THE DOOR PHONE  
When you are programmed to receive calls from a door phone:  
• Lift the handset or press ANS/RLSand you will be connected to  
the door phone.  
• If an electric door lock release is installed, dial 13 to unlock the  
door.  
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CALLING THE DOOR PHONE/ROOM  
MONITOR  
You may call the door phone and listen to what may be happening  
outside or in another room.  
• Dial the extension number of the door phone  
• You will be connected to the door phone and you can listen or  
have a conversation.  
EXECUTIVE/SECRETARY HOT LINE  
If programmed, an executive and a secretary can have a hot line  
between them. When the executive station is in the DND mode, all of  
its calls will ring the secretary station.  
• Either person can press the HOT LINE key to make a voice call  
to the other station.  
• Using the hot line will override DND at the other station. This  
key will light red when the other station is in use.  
GROUP LISTENING  
When engaged on a call and using the handset, you may want other  
people to hear the distant party's voice over the speaker:  
• Press the LISTENkey to turn on the speaker.  
• Press LISTEN again to turn the speaker off and resume private  
conversation.  
ACCOUNT CODES  
When equipped with optional Call Management software your  
SAMSUNG DCS system will allow calls to be charged to a specific  
account:  
• During any outside call, press the account (ACCT)key.  
• Enter the account code (maximum 12 characters including and #).  
• Press the ACCT key again. Your conversation will not be  
interrupted.  
NOTE: If you make an error before you complete the account code,  
press the ACCT key twice and redial the correct code. Only  
the last account code dialed will be printed.  
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LOCKING YOUR KEYSET  
You can allow/disallow incoming/outgoing calls from your keyset  
using this option. There are three possible levelst:  
1. Unlocked - you can use your keyset without restriction,  
2. Locked all - prevents anyone from making or receiving calls from  
your keyset.  
3. Locked out - prevents anyone from making an external call but  
allows incoming calls as normal.  
• While on-hook, press TRSF and then dial 100.  
• Dial your four digit station passcode.  
• Dial  
0 for Unlock,  
1 for Locked out.  
2 for Locked all,  
• PressTRSF to store your selection.  
NOTE: According to the status of your keyset, the following visual  
indication will be provided:  
Unlock  
Locked out  
Locked all  
as normal  
the HOLD key light will flash slowly.  
the HOLD key light will be on steady  
OFF-HOOK VOICE ANNOUNCING  
(OHVA)  
Keysets may receive a voice announcement while on another call.  
The calling station must be a display Keyset or have an OHVA key.  
The OHVA feature will work with all types of call.  
To make an off-hook voice announcement:  
• Dial the extension number or press the DSS key.  
• When you receive a busy signal, press the OHVA key.  
• After the attention tone, begin speaking.  
• Finish the call by replacing handset or pressing the ANS/RLS  
key.  
NOTES: 1. When you are voice announcing to a station close to you,  
use the handset to avoid an echo effect.  
2. You cannot off-hook voice announce to single line  
telephones or Keysets in DND.  
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When you receive an off-hook voice announcement, you will hear the  
announcement in the handset receiver or over the keyset speaker  
while continuing to speak to the original party.  
To answer the OHVA:  
• Press the flashing CALL button on your keyset. The original  
party is placed on hold allowing you to talk to the announcing  
party.  
• To return to your first party, press the key corresponding to your  
original call. This will disconnect the OHVA call.  
OHVA BLOCK  
Your keyset can be programmed with an OHVA Block (OHBLK) key.  
Pressing this key will prevent anyone from making and OHVA to you  
until you press the button again and cancel the blocking.  
OHVA REJECT  
Your keyset can be programmed with an OHVA Reject (REJECT)  
key. Pressing this key while receiving an OHVA call will disconnect  
the voice announcement and return you to your original call.  
IN GROUP/OUT OF GROUP  
If your keyset is assigned to a station ring group, you can temporarily  
remove your keyset from the group. While you are out of the group,  
you can receive calls to your extension number but not calls to the  
group number.  
• Press the IN/OUT key. It will light red when your keyset is in the  
group.  
• Press the IN/OUT key again to exit the group and turn the light  
off. Repeat as necessary.  
If you do not have an IN/OUT key:  
• Dial 53 plus the group number, e.g., 503, followed by 0 to exit  
the group or 1 to enter the group.  
• Repeat as necessary.  
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CUSTOMISING YOUR KEYSET  
SELECT RING TONE  
Each keyset user can select any one of eight ring frequencies:  
• While on-hook, press TRSF followed by 111.  
• Dial 1-8 or press the UP and DOWN keys to hear each tone.  
• When you hear the tone that you prefer, press TRSF to save it.  
CHANGE YOUR PASSCODE  
At installation, your station passcode is 1234. You can change your  
station passcode whenever you desire.  
• While on-hook, press TRSF followed by 101.  
• Dial your old passcode.  
• Dial a new passcode (must be four characters). You can use  
0-9, and #.  
• Dial your new passcode to verify. If successful, you will hear two  
beeps. Four beeps indicate an incorrect code. (enter the code  
again.)  
• PressTRSF to store new passcode.  
SET ANSWER MODE  
You can receive internal calls in one of three modes (see Answering  
Intercom Calls under Intercom Calls for descriptions):  
• While on-hook, press TRSF followed by 103.  
• Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce.  
• PressTRSF to store your selection.  
AUTOMATIC HOLD  
While on a outside call, pressing a line key, route key or a flashing  
CALL button will automatically put your call on hold and connect you  
to the next call. This feature can be turned on or off at your keyset.  
• While on hook, press TRSF followed by 110.  
• Dial 01 to turn Automatic Hold on or 00 to turn it off.  
• PressTRSF to store your selection.  
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HEADSET OPERATION  
Keyset users can switch between headset mode and handset mode.  
When using headset mode, press the ANS/RLS key to answer and  
release calls.  
• While on-hook, press TRSF followed by 110.  
• Dial 21 to use the headset or 20 to use the handset.  
• Press TRSF to store your selection.  
NOTES: 1. When you are in headset mode, your speakerphone is  
disabled.  
2. When you place your keyset in headset mode, the  
ANS/RLS key will light steady to indicate headset mode.  
HOT KEYPAD  
Hot Keypad allows the user to activate features without the need to  
lift the handset or press SPEAKERfirst  
To activate this feature.  
• While on-hook, press TRSF followed by 110.  
• Dial 31 to turn the Hot Keypad on or 30 to turn it off.  
• Press TRSF to store your selection.  
KEY CONFIRMATION TONE  
A short beep (confirmation tone) each time you press a button on the  
dial pad. This tone can be turned on or off.  
• While on-hook, press TRSF followed by 110.  
• Dial 40 to turn tones off or 41 to turn tones on.  
• Press TRSF to store your selection.  
REJOINING A PAGE  
Allows keyset users to hear the remaining portion of an ongoing  
internal page after completing a call.  
To enable this feature:  
• While on-hook, press TRSF followed by 110.  
• Dial 51 to turn this feature on or 50 to turn it off.  
• Press TRSF to store your selection.  
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RING PREFERENCE  
This feature sets the keyset to automatically answer ringing calls by  
lifting the handset or pressing the ANS/RLS key. Calls will always be  
answered in the order they arrived at your keyset. The alternative is  
to press the flashing button to answer a call allowing you to answer  
calls in the order you choose.  
• While on-hook, press TRSF followed by 110.  
• Dial 61 to turn ring preference on or 60 to turn it off.  
• Press TRSF to store your selection.  
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DISPLAY FEATURES  
INTERACTIVE DISPLAY KEYS  
The three keys below the display are substitutes for dedicated feature  
keys and access codes. Pressing one of these keys has the same  
effect as pressing a programmed key. These "soft" keys are context  
sensitive and their functions change to present you with the best  
options for a particular call condition.  
The SCROLL key is used to display options available to the user at a  
particular time or during a specific procedure. Press this key once  
while in the idle state to view the three main categories available.  
201: STN NAME  
CALL OTHER ANS  
ANSWER : Guides you through the options to answer calls.  
OTHER : Guides you through features other than making or  
answering calls.  
CALL  
: Guides you through the options to make a call.  
Select one of the main categories: CALL, OTHER or ANS  
(ANSWER). Press the SCROLL key to display additional options  
available under each of the three main categories. The symbol ->  
displayed as the last character on the lower line of the display  
indicated that there are additional options. Press the SCROLL key to  
display these additional options.  
User instructions will be displayed in lower case letters. Options  
assigned to soft keys are in upper case letters.  
DIRECTORY INFORMATION  
An 11 character name can be assigned to each extension number.  
Display keysets can view the name of the called or calling station  
before answering. The Display will be:  
Call from XXX where XXX is the extension no.  
NAME  
the calling extensions name  
Each outside line can have an 11 character name. Incoming calls can  
be easily identified and answered with different greetings.  
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Each station group can have an 11 character name Outside and  
internal calls ringing to a station group will display [CALL NAME]. This  
allows you to answer calls directed to you differently than calls  
directed to your station group.  
DIAL BY DIRECTORY  
Each station or speed dial number can have an associated directory  
name and can be selected by scrolling alphabetically through the  
directory name list. This on-line "phone book" allows the user to look  
up and dial any station or speed dial number in seconds.  
To dial by directory:  
• Press the DIR key (DIRECTORY).  
• Select the directory you wish to use: PERS (personal speed dial  
numbers), SYS (system speed dial numbers) or STN (station  
names).  
• Press the dial key to select the first letter of the name you wish  
to search for.  
• Use theUP and DOWN arrows to scroll through the names.  
• Press the DIAL soft key to dial number.  
DISPLAY NUMBER DIALLED  
Display keysets begin showing digits as they are dialled. They will  
stay in the display until the call duration timer comes on automatically  
or the TIMER button is pressed. If the call duration timer is not used,  
the number dialled is displayed until the call is released, transferred  
or put on hold.  
CALL DURATION TIMER  
The system can time outside calls either automatically or manually.  
Call duration times are displayed in minutes and seconds.  
AUTO TIMER  
Display keyset users may have the timer automatically start when  
they answer incoming calls or after a short delay on an outgoing call.  
• While on-hook, press TRSF followed by 110.  
• Dial 11 to turn the auto timer on or 10 to turn it off.  
• Press TRSF to store your selection.  
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MANUAL TIMER  
Display phone users may use this feature to time an incoming or  
outgoing call or as a simple stopwatch.  
• Press the TIMER button to start timing.  
• Press the TIMER button again to stop timing.  
• Read the elapsed time in the display.  
• Lift the handset and replace it to idle.  
CALL COST  
Display keyset users may have the call charge automatically  
displayed if metering is available.  
• While on-hook, press TRSF followed by 110.  
• Dial 71 to turn the call cost on or 70 to turn it off.  
• Press TRSF to store your selection.  
VIEWING MESSAGE INDICATIONS  
You can view all your message indications before you return them:  
• While on-hook, press the flashing MSG key.  
• The first station that left a message indication is displayed.  
• Press the UP and DOWN arrows to scroll through the stations  
that left message indications. Use the soft keys to reply, clear or  
advance to the next message.  
• Press the ANS/RLS key to return to the idle condition.  
ALARM REMINDER MESSAGES  
When you use the alarm/appointment reminder feature, you can  
create a 16 character reminder message. When the alarm rings, The  
message will appear when the alarm rings.  
To program reminder messages:  
• Press TRSF followed by 116.  
• Dial the alarm number 1, 2 or 3.  
• Dial the time you want the alarm to go off. Enter the time as  
HHMM (hours & minutes) using the 24 hour clock.  
• Dial 0 (NOT SET), 1 (TODAY) or 2 (DAILY) to select alarm type.  
• Write your message using the dial pad keys. Each press of a  
36  
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key selects a character. Pressing the next key moves the cursor  
to the next position. For example: if your message is “TAKE  
MEDICATION” , press 8 once to get the letter “T” . Press 2 once  
to get the letter “A” . Press 5 twice to get “K” . Continue selecting  
characters from the folllowing table to complete your message.  
• Press the TRSF key to store the alarm and reminder message.  
• Repeat for each alarm if needed.  
COUNT  
1
2
3
4
&
5
DIAL 0  
DIAL 1  
DIAL 2  
DIAL 3  
DIAL 4  
DIAL 5  
DIAL 6  
DIAL 7  
DIAL 8  
DIAL 9  
DIAL *  
(
)
?
.
,
C
F
I
L
O
R
V
Y
[
0
1
2
3
4
5
6
7
8
9
space  
!
@
#
$
%
^
S
Z
A
D
G
J
M
P
T
B
E
H
K
N
Q
U
X
=
W
:
]
The # key can be used for the following special characters: #, space,  
&, !, :, ?, ., %, $, -, /, [, ], @ , ^, , ), _, +, {, }, ;, |, “ and ~.  
NOTE: When the character you want appears on the same dial pad  
key as the previous character, press UP to move the cursor  
one space to the right.  
To cancel an individual alarm and reminder message:  
• PressTRSF and then dial 112.  
• Dial alarm number 1, 2 or 3.  
• Press the HOLD key.  
• Press the TRSF key to storey.  
PERSONAL SPEED DIAL NAMES  
Each personal speed dial number can have a ten character name  
assigned to it. This name is used to select the speed dial bin when  
you are dialling by directory. To program speed dial names:  
• While on hook, press TRSF followed by 106.  
• Dial the speed dial bin number 00-49.  
• Write your name using the procedure described in Alarm  
37  
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Reminder Messages.  
• Press the TRSF key to store the speed dial name.  
• Repeat for each speed dial bin if needed.  
STATION NAMES  
You can assign an 11 character name to your keyset. This allow other  
display keyset users to call you using the directory dial feature. To  
program a station name  
• While on hook, press TRSF followed by 104.  
• Enter the 11 character name using the procedure described in  
alarm reminder messages.  
• Press TRSF to store the name.  
MANAGING KEY ASSIGNMENTS  
You can view your key assignments and add extenders to some of  
your programmed keys for easy one touch operation of frequently  
used features.  
• While on-hook, press TRSF and then dial 107.  
• Use the VOL keys to scroll through all of your programmable  
keys.  
OR  
Press the programmable key to which you want to add the  
extender.(see below)  
• Dial the corresponding extender.  
• Press TRSF to store.  
KEY  
EXTENDER  
BOSS.................................B..oss and Secretary (1 - 4)  
DP.......................................D..irect Pickup (extension or station group  
number)  
DS.......................................A..ny extension or station group number  
FWRD.................................C..all Forward (0 - 5)  
GPIK...................................G.. roup Pick-up (01 - 20)  
IG........................................I.n./Out of Group (501 - 529)  
MMPG................................M.. eet Me Page (0 - 9, )  
PAGE..................................P..age (0 - 9, )  
SPD....................................S..peed Dial (00 - 49, 500 - 999)  
FSMG.................................P..rogrammable Message (01 - 20)  
DIR .....................................S..YS (0), PERS (1) or STN (2)  
SP.......................................U..CD supervise ( UCD group number)  
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NOTE: Confirm that the cursor is placed correctly before you enter the  
extender.  
SELECTING YOUR CLIP DISPLAY  
You can decide if you want to see the CLIP name or CLIP number in  
the display. Regardless of which one is selected, you can press the  
NND key to view the other pieces of CLIP information.  
To select the CLIP information:  
• While on-hook, press TRSF followed by 119.  
• Dial 0 if you do not wish to view CLIP information, 1 to view the  
NUMBER first or 2 to view the NAME first.  
• Press TRSF to store your selection.  
VIEWING THE NEXT CLIP CALL  
If you have a call waiting or a camped-on call at your keyset, you can  
press the NEXT key to display the CLIP information associated with  
the next call.  
To view CLIP information:  
Press the NEXT key. If your keyset does not have a NEXT key, press  
the CLIP key and then the NEXT soft key.  
SAVING THE CLIP NUMBER  
At any time during an incoming call that provides CLIP information,  
you may press the SAVEkey to save the CLIP number. If your keyset  
does not have a SAVEkey, press the CLIP key, theSCROLL key and  
then the SAVEsoft key.  
REDIALLING A SAVED CLIP NUMBER  
To redial a number that has been saved:  
• Press the SAVEkey or dial 19.  
STORING A CLIP NUMBER  
At any time during an incoming call that provides CLIP information,  
you may save the CLIP number as a speed dial number in your  
personal speed dial list.  
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To store a CLIP number:  
• Press the STORE key. The system displays the speed dial bin  
in which the number was stored.  
OR  
• Press the CLIP key and then press SCROLLkey.  
• Press the STOREsoft key.  
• The system displays the speed dial bin in which the number was  
stored.  
INQUIRE CLIP PARK/HOLD INFO  
If you are informed that an incoming call is on hold or has been  
parked for you, you may view the CLIP information before you  
retrieve the call.  
From an idle keyset:  
• Press the INQUIREkey.  
OR  
• Press the CLIP key and then dial the INQUIREsoft key.  
• Dial the trunk number.  
• Answer the call by pressing ANS or useNND to view more  
information about this call.  
OR  
• Return to the idle condition by pressing IGNORE.  
If you are on a call:  
• Press the INQUIREkey. Your existing call will go on hold.  
OR  
• Press the CLIP key and then the INQUIRE soft key to place the  
first call on hold.  
• Dial the trunk number.  
• You may now answer the call by pressing ANS or use NND to  
view more information about this call.  
OR  
• You can return to the idle condition by pressing IGNORE.  
NOTES: 1. If you are on an intercom call or you have Automatic Hold  
turned off, you must finish the existing call or place it on  
hold before inquiring.  
2. If you are inquire about an outgoing call, you will receive  
a [call no longer available] display.  
40  
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REVIEWING PAST CLIP CALLS  
Allows you to review CLIP information for 10-50 calls in a first-in, first-  
out basis. The list includes calls that you answered and calls that  
rang your keyset but that you did not answer. When reviewing this  
list, you can press one button to dial the person back.  
To access the CLIP information stored in your REVIEW list:  
• Press the REVIEWkey.  
OR  
• Press the CLIP key and then dial the REVIEWsoft key.  
• If you have entries in your review list, the oldest call will be  
shown first.  
• You can now CLEAR this entry.  
OR  
• Use NND to view more information about this call.  
OR  
• PressDIAL to call this person back.  
OR  
• Press SCROLL and then press STORE to save this number in  
a personal speed dial bin.  
NOTES: Each keyset defaults with 10 review bins. Please see your  
System Administrator to determine the number of bins  
assigned to your keyset.  
LCR WITH CLEAR  
When you are making an outside call using LCR and dial an incorrect  
digit, you can press the CLEAR soft key to cancel the digit and  
continue dialling the telephone number.  
This feature does not operate if you have ISDN connected to your  
system..  
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ADD-ON MODULE  
WITH KEYSET  
The add-on module (AOM) is used when you need more  
programmable keys. The extra programmable keys are used exactly  
as are the ones on your keyset. Make them DSS/BLF keys, line keys,  
One Touch Speed Dial buttons or any combination of these and other  
feature keys. A maximum of two AOMs can be added to any keyset.  
42  
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PERSONAL SPEED DIAL NUMBERS  
CODE  
NAME  
TELEPHONE NUMBER  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
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PERSONAL SPEED DIAL NUMBERS  
CODE  
NAME  
TELEPHONE NUMBER  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
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MEMO  
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