Wireless N PCI Adapter RNX-N360PC
User Manual
1910020413
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National Restrictions
2400.0-2483.5 MHz
Country
Restriction
Reason/remark
Bulgaria
General authorization required for outdoor
use and public service
France
Outdoor use limited to 10 Military Radiolocation use. Refarming of the
mW EIRP. within the band 2.4 GHz band has been ongoing in recent
2454-2483.5 MHz
years to allow current relaxed regulation. Full
implementation planned 2012
Italy
If used outside of own premises, general
authorization is required
Luxembourg
Norway
General authorization required for network
and service supply(not for spectrum)
Implemented
This subsection does not apply for the
geographical area within a radius of 20 km
from the centre of Ny-Ålesund
Russian
Only for indoor applications
Federation
Note: Please don’t use the product outdoors in France
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Table of Content
Package Contents..........................................................................................1
Chapter 1 Overview ......................................................................................2
1.2 Features...........................................................................................2
1.3 LED Status.......................................................................................3
Chapter 2 Installation Guide........................................................................4
2.2.1 Overview .............................................................................................. 4
3.1 Current Status................................................................................16
3.2.2 Remove a profile ................................................................................ 22
3.2.3 Switch a profile ................................................................................... 22
3.2.4 Export a profile ................................................................................... 23
3.2.5 Import a Profile ................................................................................... 23
3.2.6 Scan Available Networks.................................................................... 24
3.3 Diagnostics ....................................................................................25
3.3.1 Check Driver Information.................................................................... 26
4.2 PIN method....................................................................................34
Appendix A: Specifications.........................................................................37
Appendix B: Glossary .................................................................................38
Appendix C: FAQ .........................................................................................40
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Package Contents
The following items should be found in your package:
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¾
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One RNX-N360PC Wireless N PCI Adapter
Quick Installation Guide
One Resource CD for RNX-N360PC, including:
•
•
•
Wireless N Client Utility and Drivers
User Guide
Other Helpful Information
Note:
)
Make sure that the package contains the above items. If any of the listed items are
damaged or missing, please contact with your distributor.
Conventions:
The ‘Adapter’ mentioned in this user guide stands for RNX-N360PC Wireless N PCI
Adapter without any explanations.
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Chapter 1 Overview
Thank you for choosing RNX-N360PC Wireless N PCI Adapter.
1.1 Overview of the product
The adapter is an 802.11n client device; it is designed to provide a high-speed and
unrivaled wireless performance for your notebook. With a faster wireless connection, you
can get a better Internet experience, such as downloading, gaming, video streaming and
so on.
With the 802.11n technology, higher throughput improvements using MIMO (multiple input,
multiple output antennas), the RNX-N360PC’s auto-sensing capability allows high packet
transfer rate of up to 300Mbps for maximum throughput. It has good capability on
anti-jamming, and it can also interoperate with other wireless (802.11b) products. The
adapter supports WEP, WPA and WPA2 encryption to prevent outside intrusion and
protect your personal information from being exposed.
The adapter is easy to install and manage. The Quick Setup Wizard guides you
step-by-step through the installation process; the Wireless N Client Utility helps you create
a wireless connection immediately.
With unmatched wireless performance, reception, and security protection, the
RNX-N360PC is the best choice for easily adding or upgrading wireless connectivity to
your notebook computer.
1.2 Features
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Complies with IEEE802.11n, IEEE802.11g, IEEE802.11b standards
Supports WPA/WPA2 data security, IEEE802.1x authentication, TKIP/AES encryption,
64/128/152-bit WEP encryption
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Supports high rate of up to 300Mbps for maximum throughput, supports automatically
adjust to lower speeds due to distance or other operating limitations
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¾
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Provides 32-bit PCI interface
Supports Ad-Hoc and Infrastructure modes
Good capability on anti-jamming
Supports roaming between access points when configured in Infrastructure mode
Ease to configure and provides monitoring information
Supports Windows 2000/ XP/ Vista/ 7
Three External antennas which are listed in a format of 3x3 for three receivers and
three transmitters.
1.3 LED Status
LED Indications Status
Working Status
The adapter is inserted in the slot and the power
is on.
Status
Solid Light
The adapter is trying to scan a networking
connection;
Flashing Slowly
The adapter is already connected but is not
transmitting or receiving data.
Activity
Flashing Quickly The adapter is transmitting or receiving data.
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Chapter 2 Installation Guide
2.1 Hardware Installation
To install the adapter, follow these steps listed below:
1. Turn off your desktop PC and disconnect the power.
2. Remove your PC case and locate an available PCI slot on the motherboard. Remove
the metal slot cover on the back of the PC. Check with your computer manufacturer for
instructions if needed.
3. Slide the PCI Adapter into the PCI slot. Make sure that all of its pins are touching the
slot's contacts. Once the adapter is firmly in place, secure its fastening tab to your PC's
chassis with a mounting screw. Then, close your PC case.
4. Reconnect your PC’s power and turn on your desktop PC.
2.2 Software Installation
2.2.1 Overview
The Adapter’s Setup Wizard will guide you through the Installation procedure for Windows
2000/ XP/ Vista/ 7. The Setup Wizard will install the Wireless N Client Utility and drivers.
When you install the hardware prior to before installing the software, the system will
prompt “Found New Hardware Wizard”, click Cancel, and run the Setup Wizard program
on the CD-ROM.
The Setup steps for Windows 2000/ XP/ Vista/ 7 are very similar. The following setup
steps are for Windows XP and for Windows Vista.
2.2.2 Software Installation for Windows XP
1. Insert the Resource CD into your CD-ROM drive, and open the folder named
RNX-N360PC. Double-click Setup.exe in the proper folder to start the installation,
and then the following screen for preparing setup will appear.
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Figure 2-3
4. Click Browse to change the destination location for the software, then click Next in
Figure 2-4
5. After that, select the program folder, you should create a new folder name or select
one from the Existing Folders list. It is recommended that you keep the default
setting. Click Next to continue the installation.
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Figure 2-5
6. Choose configuration tool, if you are not sure, please leave it default. Then click Next
to continue.
Figure 2-6
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select Yes to continue installation.
Figure 2-9
8. After all the steps above, you will see the screen below, click Finish to complete the
installation.
Figure 2-10
2.2.3 Software Installation for Windows Vista
1.
Insert the Resource CD into your CD-ROM drive, and open the folder named
RNX-N360PC. Double-click Setup.exe in the proper folder to start the installation,
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Figure 2-13
4.
The following page will display and please wait a moment.
Figure 2-14
Note:
)
For Windows Vista, the Setup Wizard will notify you of how to proceed with the installation
are able to work with the operating system. Click Install this driver software anyway to
continue the Installation.
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Figure 2-15
Click Finish to complete the installation.
5.
Figure 2-16
2.2.4 Software Installation for Windows 7
1. Insert the Resource CD into your CD-ROM drive. To continue, find the CD/DVD drive
where the installation CD was placed. Open RNX-N360PC folder, and double-click
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Figure 2-19
Note:
)
For Windows 7, the Setup Wizard will notify you about the Windows Security with the
thoroughly, and are able to work with the operating system. Click Install this driver
software anyway to continue the installation.
Figure 2-20
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Chapter 3 Configuration Guide
RNX-N360PC can be configured by Wireless N Client Utility. This chapter describes how
to configure your Adapter for wireless connectivity on your Wireless Local Area Network
(WLAN) and use the data security encryption features.
After Installing the Adapter, the Adapter’s tray icon
will appear in your system tray. It
appears at the bottom of the screen, and shows the signal strength using color and the
received signal strength indication (RSSI).
If the icon is gray, there is no connection.
If the icon is red, there is poor signal strength and the RSSI is less than 5dB.
If the icon is yellow, there is poor signal strength and the RSSI is between 5dB and
10dB.
If the icon is green, there is good signal strength and the RSSI is between 10dB and
20dB.
If the icon is green, there is excellent signal strength and the RSSI is more than 20dB.
Double-click the icon and the Wireless N Client Utility will run. You can also run the utility
by clicking the Start → All programs → rosewill → Wireless N Client Utility →
Wireless Client Utility. The Wireless N Client Utility provides some integrated and easy
tools to:
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Display current status information
Edit and add configuration profiles
Display current diagnostics information
The section below introduces these above capabilities.
3.1 Current Status
The Current Status tab contains general information about the program and its operations.
The Current Status tab needn’t any configurations.
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Figure 3-1
The following table describes the items found on the Current Status screen.
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Profile Name - This shows the name of current selected configuration profile. The
configuration of Profile name will be described on the General tab of Profile
Management.
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Link Status - This shows whether the station is associated to the wireless network.
Wireless Mode - Here displays the wireless mode.
Network Type - The type of network and the station currently connected are shown
here. The options include:
•
•
Infrastructure (Access Point)
Ad Hoc
Note:
)
You can configure the network type and wireless mode on the
tab of
Profile
Advanced
.
Management
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IP Address - This displays the computer’s IP address.
Control Channel - This shows the currently connected channel.
Data Encryption - Here displays the encryption type the driver is using. You can
configure it on the Security tab of Profile Management.
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Server Based Authentication - This shows whether the server based authentication
is used.
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Signal Strength - This shows the strength of the signal.
Click Advanced on the screen above, you can see advanced information about the
program and its operations.
3.2 Profile Management
Click the Profile Management tab of the Wireless N Client Utility and the next screen will
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Add a new profile
Modify a Profile
Remove a Profile
Activate a Profile
Import a Profile
Export a Profile
Scan Available Networks
Order profiles
Figure 3-2
3.2.1 Add or Modify a Configuration Profile
To add a new configuration profile, click New on the Profile Management tab. To modify a
configuration profile, select the configuration profile from the Profile list and click Modify.
Then you will see the Management dialog box (shown in Figure 3-3).
1. Edit the General tab
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Profile Name - Please enter the Profile name which identifies the configuration
profile. This name must be unique. Note that the profile names are not case-sensitive.
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Client Name - Please enter the Profile name which identifies the client machine.
Network Names (SSIDs) - Please enter the IEEE 802.11 wireless network name.
This field has a maximum limit of 32 characters.
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Figure 3-3
2. Edit the Security tab
Select the Security tab in the screen above, and then you can edit the fields to configure
the profile. To define the security mode, select the radio button of the desired security
mode as follows.
Figure 3-4
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WPA/WPA2: Wi-Fi Protected Access
WPA/WPA2 Passphrase: Wi-Fi Protected Access Passphrase
802.1x: Enables 802.1x security.
Pre-Shared Key (Static WEP): Enables the use of shared keys that are defined on
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both the access point and the station. To define shared encryption keys, choose the
Shared Key radio button and click Configure to fill in the Define Shared Keys window
(shown in Figure 3-5).
Note:
)
The
security mode is not available for 802.11n.
WEP
None: No security (not recommended).
Note:
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)
If the access point which the Adapter is associated has WEP set and the client has WEP
tab to allow association. To complete WEP encryption configuration, you must select the
802.11 Authentication Mode as appropriate on the Advanced tab of this Profile
Management dialog.
To configure the Encryption Keys under the Pre-Shared keys (Static WEP) Security mode:
Figure 3-5
Note:
)
Select different Security Options, the configurations are different; you can select the
appropriate security option and configure the exact key as your need.
3. Edit the Advanced tab
This screen below allows you to make advanced configuration for the profile.
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Figure 3-6
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Power Save Mode - Please select the power save mode in the drop-down list.
•
Maximum-Selects maximum mode to let the access point buffer incoming
messages for the Adapter. The Adapter will detect the access point if any
messages are waiting periodically.
•
•
Normal -Normal mode uses maximum when retrieving a large number of
packets, then switches back to power save mode after retrieving the packets.
Off - Turns power saving off, thus powering up the Wireless PCI Adapter
continuously for a short message response time.
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Network Type: There are basically two modes of networking:
•
Infrastructure- All wireless clients will connect to an access point or wireless
router.
•
Ad-Hoc- Directly connecting to another computer, for peer-to-peer
communication, using wireless network adapters on each computer, such as two
or more RNX-N360PC wireless adapters.
Note:
)
1) An Infrastructure network contains an Access Point or wireless router. All the wireless
devices or clients will connect to the wireless router or access point.
2) An Ad-Hoc network contains only clients, such as laptops with wireless desktop
adapters. All the adapters must be in Ad-Hoc mode to communicate.
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Wireless Mode: Specifies 2.4 GHz 300 Mbps, 2.4 GHz 54 Mbps or 2.4 GHz 11 Mbps
operation in an access point network. The Wireless adapter must match the wireless
mode of the access point with which it associates.
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to start an Ad Hoc network if no matching network name is found after scanning all
available modes. This mode also allows the selection of the channel that the Wireless
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Adapter uses. The channels available depend on the regulatory domain. If the
adapter finds no other ad hoc adapters, the channel that the adapter starts the ad hoc
network with will be selected automatically. The Adapter must match the wireless
mode and channel of the clients it associates.
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802.11 Authentication Mode: Select which mode the Adapter uses to authenticate
to an access point:
•
Auto causes the adapter to attempt authentication using shared, but switches it
to open authentication if shared fails.
•
Open enables an adapter to attempt authentication regardless of its WEP
settings. It will only associate with the access point if the WEP keys on both the
adapter and the access point match.
•
Shared only allows the adapter to associate with access points that have the
same WEP key.
For infrastructure (Access Point) networks, click Preferred APs… to specify four access
points at most to the client adapter that attempts to be associated to the access points.
The four access points have different priorities; the frontal has the higher priority.
Figure 3-7
3.2.2 Remove a profile
2. Select the profile name in the Profiles List.
3. Click Remove.
Note:
)
The profile being used can’t be removed.
3.2.3 Switch a profile
2. Select the profile name required in the Profiles List.
3. Click Activate.
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3.2.4 Export a profile
export.
2. Click Export…, the Export Profile window will then appear below.
3. Browse the directory to export the profile to.
4. Click Save. The profile should then be exported to the specified location.
Figure 3-8
3.2.5 Import a Profile
Import Profile will appear below.
2. Browse to the directory where the profile is located.
3. Highlight the profile name.
4. Click Open, the imported profile will then appear in the Profiles List.
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Figure 3-9
3.2.6 Scan Available Networks
Infrastructure and Ad Hoc Networks window will appear below.
2. Click Refresh to refresh the list at any time.
3. Highlight a network name and click Activate to connect to an available network. If no
configuration profile exists for that network, the Profile Management window will open
the General tab screen. Fill in the Profile name and click OK to create the
configuration profile for that network.
Figure 3-10
3.2.7 Auto Profile Selection Management
The auto selection feature allows the adapter to automatically select a profile from the list
of profiles and use it to connect to the network. To add a new profile into the Auto Selected
Profiles list, please follow these steps.
with a list of all created profiles in the Available Profiles.
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Figure 3-11
3. Highlight the profiles to add to auto profile selection, and click Add. The profile will
appear in the Auto Selected Profiles box.
4. Highlight a profile in the Auto Selected Profiles box.
5. Click Move Up or Move Down as appropriate.
Note:
)
The first profile in the Auto Selected Profiles box has highest priority, while the last profile
has the lowest priority.
6. Click OK.
7. Check the Auto Select Profiles checkbox on the Profile Management tab (shown in
Note:
)
When auto profile selection is enabled by checking Auto Select Profiles on the Profile
Management tab, the client adapter will scan for an available network. The profile with the
highest priority and the same SSID as one of the found networks will be used to connect
to the network. If the connection fails, the client adapter will try the next highest priority
profile that matches the SSID until an available network is found.
3.3 Diagnostics
The Diagnostics tab of the Wireless N Client Utility provides buttons used to retrieve
receiving and transmitting statistics. The Diagnostics tab does not require any
configuration.
The Diagnostics tab lists the following receiving and transmitting diagnostics for frames
received or transmitted by the wireless network adapter:
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Multicast frames transmitted and received
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¾
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Broadcast frames transmitted and received
Unicast frames transmitted and received
Total bytes transmitted and received
Figure 3-12
3.3.1
Check Driver Information
Click the Adapter Information button in the screen above, you will see the adapter
information, including general information about the wireless network adapter and the
Network Driver Interface Specification (NDIS) driver. Access the adapter information from
the Diagnostics tab.
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Card Name - The name of the wireless network adapter.
MAC Address - The MAC address of the wireless network adapter.
Driver - The driver name and path of the wireless network adapter driver.
Driver Version - The version of the wireless network adapter driver.
Driver Date - The creation date of the wireless network adapter driver.
Client Name - The name of the client computer.
3.3.2
Check Receive and Transmit Statistical Information
The Advanced Statistics show receiving and transmitting statistical information about the
following receiving and transmitting diagnostics for frames received by or transmitted to
the wireless network adapter.
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Figure 3-13
3.4 Configuration for Windows Vista
After the Adapter's driver has been installed, Windows Vista will display a wireless
Network Connection message like this one.
Figure 3-14
To establish a connection, please follow the steps below.
1. Right-click the icon
in your system tray, then click Connect to a network.
Figure 3-15
2. The following screen will show you available wireless networks. Highlight the one you
want to join, and then click Connect.
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Figure 3-16
3. To continue, click Connect Anyway. Click the Cancel button to end the connection.
Figure 3-17
4. If the connection is successfully established, the following screen will appear, click
Close to finish the connection.
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Figure 3-18
3.5 Configuration for Windows 7
Wireless N Client Utility is not available for Windows 7. So after the Adapter's driver has
been installed, we have to use Windows WLAN Autoconfig to establish a connection.
Please follow the steps below.
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1. Right-click the icon
at the bottom of your screen in your system tray and then
you will see the available wireless network list. Select the SSID of your Access Point,
take rosewill for example. Click Connect.
Figure 3-19
2. If your wireless network is secured, you will be required to enter the security key as
click OK.
Figure 3-20
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Chapter 4 WPS Configuration
WPS (Wi-Fi Protected Setup) function allows you to add a new wireless device to an
existing network quickly.
If the wireless card supports WPS, you can establish a wireless connection between
wireless card and router using either Push Button Configuration (PBC) method or PIN
method.
First, the WPS software should be installed. Insert the Resource CD into your CD-ROM
drive, and open the folder named RNX-N360PC. Double-click WPS.exe in the proper
folder to start the installation, then the following screen for preparing setup will appear.
Figure 4-1
Then, please follow the clue of the Operation System to complete the WPS installation.
After that, WPS function can be enabled. Here we will introduce two ways to configure the
WPS (For the configuration of WPS, here takes the Wireless Router of our company for
example).
4.1 PBC (Push Button Configuration) method
Figure 4-2
2. Double click the icon
on the desktop to open the WPS Utility and then you can see
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Figure 4-5
4.2 PIN method
There are two ways to configure the WPS by PIN method:
1) Enter a PIN into your AP device.
2) Enter the PIN from your AP device.
Following are the detailed configuration procedure of each way.
4.2.1
Enter a PIN into your AP device
1. Double click the icon
on the desktop to open the WPS Utility and then you can
appear. Select the second option and you will see the PIN value of the adapter which
is randomly generated. Click Next.
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4.2.2
Enter the PIN from your AP device
4-4 will appear. Select the third option and enter the PIN value which is labeled on the
bottom of the Router. Click Next.
Figure 4-9
Note:
)
If you generate a new PIN code for your Router, please enter the new one instead.
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Appendix A: Specifications
Normal
Interface
32 bit PCI Interface
Standards
IEEE802.11n; IEEE802.11g; IEEE802.11b;
Windows 2000/Windows XP/Windows Vista/Windows 7
Operating System
Up to 300Mbps
13.5/27/40.5/54/81/108/121.5/135Mbps
13/26/39/52/78/104/117/130Mbps
6.5/13/19.5/26/39/52/58.5/65Mbps
1/2/5.5/11Mbps
Radio Data Rate
(Auto Rate Sensing)
11b:CCK,QPSK,BPSK;
11g:OFDM;
Modulation
11n: QPSK,BPSK,16-QAM,64-QAM;
Media Access Protocol
Data Security
CSMA/CA with ACK
WPA/WPA2; 64/128/152-bit WEP; TKIP/AES
2.412 ~ 2.462GHz
(Only 2.412GHz~2.462GHz is allowed to be used in the USA,
which means only channel 1~11 is available for American users
to choose)
Frequency
Spread Spectrum
Direct Sequence Spread Spectrum (DSSS)
FCC, CE
Safety & Emissions
Environmental and Physical
0℃~40℃ (32℉~104℉)
Operating Temp.
Storage Temp.
-40℃– 70℃ (-40℉~158℉)
Working Humidity
Storage Humidity
10% - 90% RH, Non-condensing
5% - 90% RH, Non-condensing
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Appendix B: Glossary
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¾
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802.11b - The 802.11b standard specifies a wireless product networking at 11 Mbps
using direct-sequence spread-spectrum (DSSS) technology and operating in the
unlicensed radio spectrum at 2.4GHz, and WEP encryption for security. 802.11b
networks are also referred to as Wi-Fi networks.
802.11g - specification for wireless networking at 54 Mbps using direct-sequence
spread-spectrum (DSSS) technology, using OFDM modulation and operating in the
unlicensed radio spectrum at 2.4GHz, and backward compatibility with IEEE 802.11b
devices, and WEP encryption for security.
Ad-hoc Network - An ad-hoc network is a group of computers, each with a Wireless
Adapter, connected as an independent 802.11 wireless LAN. Ad-hoc wireless
computers operate on a peer-to-peer basis, communicating directly with each other
without the use of an access point. Ad-hoc mode is also referred to as an
Independent Basic Service Set (IBSS) or as peer-to-peer mode, and is useful at a
departmental scale or SOHO operation.
¾
DSSS - (Direct-Sequence Spread Spectrum) - DSSS generates a redundant bit
pattern for all data transmitted. This bit pattern is called a chip (or chipping code).
Even if one or more bits in the chip are damaged during transmission, statistical
techniques embedded in the receiver can recover the original data without the need
of retransmission. To an unintended receiver, DSSS appears as low power wideband
noise and is rejected (ignored) by most narrowband receivers. However, to an
intended receiver (i.e. another wireless LAN endpoint), the DSSS signal is recognized
as the only valid signal, and interference is inherently rejected (ignored).
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¾
FHSS - (Frequency Hopping Spread Spectrum) - FHSS continuously changes (hops)
the carrier frequency of a conventional carrier several times per second according to
a pseudo-random set of channels. Because a fixed frequency is not used, and only
the transmitter and receiver know the hop patterns, interception of FHSS is extremely
difficult.
Infrastructure Network - An infrastructure network is a group of computers or other
devices, each with a Wireless Adapter, connected as an 802.11 wireless LAN. In
infrastructure mode, the wireless devices communicate with each other and to a
wired network by first going through an access point. An infrastructure wireless
network connected to a wired network is referred to as a Basic Service Set (BSS). A
set of two or more BSS in a single network is referred to as an Extended Service Set
(ESS). Infrastructure mode is useful at a corporation scale, or when it is necessary to
connect the wired and wireless networks.
¾
Spread Spectrum - Spread Spectrum technology is a wideband radio frequency
technique developed by the military for use in reliable, secure, mission-critical
communications systems. It is designed to trade off bandwidth efficiency for reliability,
integrity, and security. In other words, more bandwidth is consumed than in the case
of narrowband transmission, but the trade off produces a signal that is, in effect,
louder and thus easier to detect, provided that the receiver knows the parameters of
the spread-spectrum signal being broadcast. If a receiver is not tuned to the right
frequency, a spread-spectrum signal looks like background noise. There are two
main alternatives, Direct Sequence Spread Spectrum (DSSS) and Frequency
Hopping Spread Spectrum (FHSS).
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¾
¾
SSID - A Service Set Identification is a thirty-two character (maximum) alphanumeric
key identifying a wireless local area network. For the wireless devices in a network to
communicate with each other, all devices must be configured with the same SSID.
This is typically the configuration parameter for a wireless PC card. It corresponds to
the ESSID in the wireless Access Point and to the wireless network name. See also
Wireless Network Name and ESSID.
WEP - (Wired Equivalent Privacy) - A data privacy mechanism based on a 64-bit or
128-bit or 152-bit shared key algorithm, as described in the IEEE 802.11 standard. To
gain access to a WEP network, you must know the key. The key is a string of
characters that you create. When using WEP, you must determine the level of
encryption. The type of encryption determines the key length. 128-bit encryption
requires a longer key than 64-bit encryption. Keys are defined by entering in a string
in HEX (hexadecimal - using characters 0-9, A-F) or ASCII (American Standard Code
for Information Interchange – alphanumeric characters) format. ASCII format is
provided so you can enter a string that is easier to remember. The ASCII string is
converted to HEX for use over the network. Four keys can be defined so that you can
change keys easily.
¾
¾
¾
Wi-Fi - A trade name for the 802.11b wireless networking standard, given by the
industry standards group promoting interoperability among 802.11b devices.
WLAN - (Wireless Local Area Network) - A group of computers and associated
devices communicate with each other wirelessly, which network serving users are
limited in a local area.
WPA - (Wi-Fi Protected Access) - A wireless security protocol uses TKIP (Temporal
Key Integrity Protocol) encryption, which can be used in conjunction with a RADIUS
server.
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Appendix C: FAQ
This chapter provides solutions to problems that may occur during the installation and
operation of the Wireless Adapter. Read the descriptions below to solve your problems.
1. I cannot communicate with the other computers linked via Ethernet in the
Infrastructure configuration.
1. Make sure that the PC to which the Adapter is associated is powered on.
2. Make sure that your Adapter is configured on the same channel and with the
same security options as with the other computers in the Infrastructure
configuration.
2. What should I do when the computer with the Adapter installed is unable to
connect to the wireless network and/or the Internet?
1. Check that the LED indicators for the broadband modem are indicating normal
activity. If not, there may be a problem with the broadband connection.
2. Check that the LED indicators on the wireless router are functioning properly. If
not, check that the AC power and Ethernet cables are firmly connected.
3. Check that the IP address, subnet mask, gateway, and DNS settings are
correctly entered for the network.
4. In Infrastructure mode, make sure the same Service Set Identifier (SSID) is
specified on the settings for the wireless clients and access points.
5. In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please
note that it might be necessary to set up one client to establish a BSS (Basic Service
Set) and wait briefly before setting up other clients. This prevents several clients from
trying to establish a BSS at the same time, which can result in multiple singular BSSs
being established, rather than a single BSS with multiple clients associated to it.
6. Check that the Network Connection for the wireless client is configured properly.
If Security is enabled, make sure that the correct encryption keys are entered on both
the Adapter and the access point.
3. I can’t find any wireless access point / wireless device in ‘Site Survey’ function.
1. Click ‘Rescan’ for few more times and see if you can find any wireless access
point or wireless device.
2. Please move closer to any known wireless access point.
3. ‘Ad hoc’ function must be enabled for the wireless device you wish to establish a
direct wireless link.
4. Please adjust the position of network card (you may have to move your computer
if you’re using a notebook computer) and click ‘Rescan’ button for few more times.
If you can find the wireless access point or wireless device you want to connect
by doing this, try to move closer to the place where the wireless access point or
wireless device is located.
4. I cannot establish connection with a certain wireless access point
1. Click ‘Add to Profile’ for few more times.
2. If the SSID of access point you wish to connect is hidden (nothing displayed in
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3. ‘SSID’ field in ‘Site Survey’ function), you have to input correct SSID of the access
point you wish to connect. Please contact the owner of access point to ask for
correct SSID.
4. You have to input correct passphrase / security key to connect an access point
with encryption. Please contact the owner of access point to ask for correct
passphrase / security key.
5. The access point you wish to connect only allows network cards with specific
MAC address to establish connection. Please go to ‘Status’ menu and write the
value of ‘MAC Address’ down, then present this value to the owner of access
point so he / she can add the MAC address of your network card to his / her
access point’s list.
5. The network is slow / having problem when transferring large files
1. Move closer to the place where access point is located.
2. There could be too much people using the same radio channel. Ask the owner of
the access point to change the channel number.
Thank you for purchasing a quality Rosewill Product.
future support for your product.
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