User Guide
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
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TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................6
Symbols Used in the Manuals.......................................................................................................................6
Names of Major Features..................................................................................................................................8
Registering Destinations...................................................................................................................................11
Printing Data Using Various Functions............................................................................................................16
Using the Facsimile and the Scanner in a Network Environment.................................................................23
Embedding Text Information in Scanned Files...............................................................................................24
1
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Changing the Display Language (When Using the Smart Operation Panel).........................................46
Turning On/Off the Power..............................................................................................................................63
Logging In Using the Control Panel (When Using the Smart Operation Panel).....................................65
Specifying the Original and Copy Orientation.........................................................................................77
2
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Sending Originals Using the Exposure Glass (Immediate Transmission)................................................98
Storing a Document.......................................................................................................................................103
Types of Combine Printing........................................................................................................................111
3
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.................................................................................................................................................................... 118
Specifying Scan Settings...............................................................................................................................135
Envelopes...................................................................................................................................................163
4
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When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing.....................................................173
Messages Displayed When Using the Printer Function..............................................................................196
When There Is a Problem Scanning or Storing Originals......................................................................226
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................229
INDEX...........................................................................................................................................................233
5
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How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
6
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Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DAT014
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -25, -27, -29
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17, -18
• 120–127 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a region A model and "CODE XXXX -25, -27" is printed on the label, see
"
(mainly Europe)" also.
• If your machine is a region A model and "CODE XXXX -29" is printed on the label, see
"
(mainly Asia)" also.
7
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1. What You Can Do with This Machine
You can search for a description by what you want to do.
Reducing my Costs
BRL059S
Printing multi-page documents on both sides of sheets (Duplex Copy)
See "Duplex Copying", Copy/ Document Server.
Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax))
See "Combined Copying", Copy/ Document Server.
See "Combine Two Originals", Fax.
Printing received faxes on both sides of sheets (2 Sided Print)
See "Two-Sided Printing", Fax.
Converting received faxes to electronic formats (Paperless Fax)
See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Sending files from the computer without printing them (LAN-Fax)
See "Sending Fax Documents from Computers", Fax.
Checking how much paper is saved ([Information] screen)
See "How to Use the [Information] Screen", Getting Started.
Reducing electricity consumption
See "Saving Energy", Getting Started.
See "Timer Settings", Connecting the Machine/ System Settings.
9
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1. What You Can Do with This Machine
Converting Documents to Electronic Formats
Easily
BQX138S
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Embedding text information in scanned files
See "Embedding Text Information in Scanned Data", Scan.
Converting transmitted faxes to electronic formats and sending them to a computer
See "Overview of Folder Transmission Function", Fax.
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
10
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Registering Destinations
Registering Destinations
BRL060S
Using the control panel to register destinations in the Address Book
See "Registering Entered Destinations to the Address Book", Fax.
See "Registering a destination in the address book manually", Scan.
Using Web Image Monitor to register destinations from a computer
See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax.
Downloading destinations registered in the machine to the LAN-Fax driver destination list
See "Using the machine's Address Book as the LAN-Fax destination list", Fax.
11
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1. What You Can Do with This Machine
Operating the Machine More Effectively
BQX139S
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document
Server/Fax/Scanner))
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the Printing Preferences Dialog Box", Print.
Adding shortcuts to frequently used programs or Web pages
See "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)",
Convenient Functions.
See "Adding Icons to the [Home] Screen (When Using the Smart Operation Panel)", Convenient
Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen (When Using the Standard Operation
Panel)", Convenient Functions.
See "Changing the Order of Icons on the [Home] Screen (When Using the Smart Operation
Panel)", Convenient Functions.
12
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Customizing the [Home] Screen
Customizing the [Home] Screen
The icons of each function are displayed on the [Home] screen.
CUM001
• You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs
or Web pages can be recalled easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see "How to Use the [Home] Screen (When
Using the Standard Operation Panel)" and "How to Use the [Home] Screen (When Using the Smart
Operation Panel)", Getting Started.
• For details about how to customize the [Home] screen, see "Types of [Home] Screens and How to
Customize Them (When Using the Standard Operation Panel)" and "How to Customize the [Home]
Screen (When Using the Smart Operation Panel)", Convenient Functions.
13
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1. What You Can Do with This Machine
Making Copies Using Various Functions
CJQ601
• You can make copies in full color. You can switch the color copy mode depending on the type of
originals used and the desired finish.
See "Copying in Color", Copy/ Document Server.
• You can print stamps on copies. Stamps can include background numbers, scanned images, dates,
and page numbers.
See "Stamps", Copy/ Document Server.
• You can adjust the color tones and image quality of your copies.
For details about a color adjustment, see "Adjusting Color", Copy/ Document Server.
For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
• You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine
to detect the original size automatically. Also, it enables the machine to select an appropriate
reproduction ratio based on the paper size you specify. If the orientation of the original is different
from that of the paper you are copying onto, the machine rotates the original image by 90 degrees
to match it with the copy paper.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier functions such as Duplex, Combine, Booklet, and Magazine allow you to save on paper by
copying multiple pages onto single sheets.
For details about duplex copying, see "Duplex Copying", Copy/ Document Server.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
For details about combined copying, see "Booklet/Magazine", Copy/ Document Server.
• You can copy onto various types of paper such as envelopes and OHP transparencies.
See "Copying onto Various Types of Paper", Copy/ Document Server.
14
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Making Copies Using Various Functions
• The finisher allows you to sort, staple, and punch holes in your copies.
See "Finishing", Copy/ Document Server.
15
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1. What You Can Do with This Machine
Printing Data Using Various Functions
CJQ602
• This machine supports network and local connections.
• You can send PDF files directly to the machine for printing, without having to open a PDF
application.
See "Printing a PDF File Directly", Print.
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing them", Print.
• The finisher allows you to collate, staple, and punch holes in your prints.
For details about stapling, see "Staple", Print.
For details about punching, see "Punch", Print.
• If the PictBridge card is installed, you can connect a PictBridge-compatible digital camera to this
machine using a USB cable. This allows you to print the photographs stored on the camera using
the camera's own interface.
See "Direct Printing from a Digital Camera (PictBridge)", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
16
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Utilizing Stored Documents
Utilizing Stored Documents
You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk.
Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored
files via the network. You can also change print settings and print multiple documents (Document Server).
CJQ603
• You can retrieve stored documents scanned in scanner mode to your computer.
• Using the file format converter, you can download documents stored in copier, Document Server,
or printer mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in fax mode, see "Storing a Document", Fax.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
17
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1. What You Can Do with This Machine
Sending and Receiving Faxes without Paper
Reception
You can store and save received fax documents as electronic formats in the machine's hard disk
without printing them.
CJQ604
You can use Web Image Monitor to check, print, delete, retrieve, or download documents using
your computer (Storing received documents).
• See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Transmission
You can send a fax from your computer over the network (Ethernet or wireless LAN) to this
machine, which then forwards the fax via its telephone connection (LAN-Fax).
18
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Sending and Receiving Faxes without Paper
CJQ605
• To send a fax, print from the Windows application you are working with, select LAN-Fax as
the printer, and then specify the destination.
• You can also check the sent image data.
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
• For details about how to use the function, see "Sending Fax Documents from Computers", Fax.
19
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1. What You Can Do with This Machine
Sending and Receiving Faxes via the Internet
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxxx.com
xxx.xxx..xxx.xxx
CJQ606
E-mail Transmission and Reception
This machine converts scanned document images to e-mail format, and transmits and receives the
e-mail data over the Internet.
• To send a document, specify an e-mail address instead of dialing the destination telephone
number (Internet Fax and e-mail transmission).
See "Specifying an Internet Fax Destination by Entering It Manually", Fax.
• This machine can receive e-mail messages via Internet Fax or from computers (Internet Fax
Reception and Mail to Print).
See "Receiving E-mail by Internet Fax/Mail to Print", Fax
• Internet Fax compatible machines and computers that have e-mail addresses can receive e-
mail messages via Internet Fax.
IP-Fax
The IP-Fax function sends or receives documents between two facsimiles directly via a TCP/IP
network.
• To send a document, specify an IP address or host name instead of a fax number (IP-Fax
Transmission).
See "Specifying an IP-Fax Destination by Entering It Manually", Fax.
• This machine can receive documents sent via Internet Fax (IP-Fax Reception).
See "Types of Reception", Fax.
• Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public
switched telephone network (PSTN).
20
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Sending and Receiving Faxes via the Internet
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
21
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1. What You Can Do with This Machine
Sending and Receiving Faxes by Using the
Machine without Fax Unit Installed
You can send and receive faxes through a different machine's fax functions via a network (Remote Fax).
CJQ612
• To use the remote fax function, install the fax connection unit on the main-machine and sub-
machine.
• The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job
has finished, confirm results displayed on sending history or printed on reports.
• You can forward documents received by the main machine with the facsimile function to sub-
machines.
• For details, see "Sending/Receiving Documents Using a Remote Machine (Remote Fax)", Fax.
22
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Using the Facsimile and the Scanner in a Network Environment
Using the Facsimile and the Scanner in a
Network Environment
CJQ607
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Overview of E-mail Transmission Function", Fax.
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Overview of Folder Transmission Function", Fax.
See "Basic Procedure When Using Scan to Folder", Scan.
*1
• You can use this machine as a delivery scanner for the ScanRouter delivery software (Network
delivery scanner). You can save scan files in the delivery server or send them to a folder in a
computer on the same network.
See "Basic Procedure for Delivering Files", Scan.
• You can use Web Services on Devices (WSD) to send scan files to a client computer.
See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan.
The ScanRouter delivery software is no longer available for sale.
*1
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1. What You Can Do with This Machine
Embedding Text Information in Scanned Files
You can extract text information from a scanned document and embed it in the file without using a
computer.
If you scan a document using this function, embedded text can be searched by using the text search
function or copied to another document.
CUL003
• To use this function, the optional OCR unit is required.
• You can select a file type from [PDF], [High Compression PDF], or [PDF/A].
• This function can optically recognize characters in various languages and up to approximately
40,000 characters a page.
• See "Embedding Text Information in Scanned Data", Scan.
24
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Preventing Information Leakage (Security Functions)
Preventing Information Leakage (Security
Functions)
CJQ608
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
• You can limit the usage of functions for each user.
• See Security Guide.
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1. What You Can Do with This Machine
Centrally Controlling Scan Conditions and
Distribution
You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage
the destinations and scan settings for each individual user in a group and to use the information when
distributing scanned data.
You can also use this system to centrally manage information about people using the network and the
machine's scanner functions. Both delivered files and user information can be controlled.
xxx@xxx.xxx
600 dpi
A
600 dpi
A
xxx@xxx.xxx
CUL004
• You must set up and configure a Windows server to use the distributed scan management system.
This system is supported under Windows Server 2008 R2.
• For details about how to deliver files using the distributed scan management system, see
"Managing Scan Conditions and Other Settings in the Block using Distributed Scan Management",
Scan.
26
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Monitoring and Setting the Machine Using a Computer
Monitoring and Setting the Machine Using a
Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
CJQ609
You can check which tray is running out of paper, register information in the Address Book, specify the
network settings, configure and change the system settings, manage jobs, print the job history, and
configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
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1. What You Can Do with This Machine
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
CUM003
• Using the copier function or the printer driver, you can embed a pattern in the printed document. If
the document is copied on a machine with the Copy Data Security unit, protected pages are
grayed out in the copy. This can minimize the risk of confidential information being copied.
Protected fax messages are grayed out before being transmitted or stored. If a document protected
by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security
unit, the machine beeps to notify users that unauthorized copying is being attempted.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the copier function or the printer driver, you can embed text in the printed document for
unauthorized copy prevention. If the document is copied, scanned, or stored in a Document Server
by a copier or multifunction printer, the embedded text appears conspicuous in the copy,
discouraging such unauthorized copying.
• For details, see the printer driver Help and Security Guide.
• For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copier/
Document Server.
• For details about this function in the printer mode, see "Printing Documents that Are Not Authorized
for Duplication", Print.
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2. Getting Started
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
Guide to Components
(mainly Europe and Asia)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front and left view
5
1
4
2
6
3
7
8
9
DAT001
1. Exposure glass cover or ADF
(The illustration shows ADF.)
Lower the exposure glass cover or the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
29
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2. Getting Started
3. Vents
Prevent overheating.
4. Control panel
5. Main power switch
To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and
turn the switch on.
6. Internal tray 1
Copied/printed paper and fax messages are delivered here.
7. Front cover
Open to access the inside of the machine.
8. Paper trays (Trays 1–2)
Load paper here.
9. Lower paper trays
Load paper here.
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Guide to Names and Functions of Components
Front and right view
1
3
4
2
5
2
6
7
DAT002
1. ADF's extender
Pull this extender to support large paper.
2. Vents
Prevent overheating.
3. Bypass tray
Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper
trays.
4. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
5. Extender
1
Pull this extender out when loading sheets larger than A4 , 8 / × 11 in the bypass tray.
2
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2. Getting Started
6. Lower right cover
Open this cover when a paper jam occurs.
7. Right cover
Open this cover when a paper jam occurs.
Rear and left view
1
1
1
DAT003
1. Vents
Prevent overheating.
Guide to Components
(mainly North America)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
32
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Guide to Names and Functions of Components
Front and left view
5
1
4
2
6
3
7
8
9
DAT001
1. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Vents
Prevent overheating.
4. Control panel
5. Main power switch
To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and
turn the switch on.
6. Internal tray 1
Copied/printed paper and fax messages are delivered here.
7. Front cover
Open to access the inside of the machine.
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2. Getting Started
8. Paper trays (Trays 1–2)
Load paper here.
9. Lower paper trays
Load paper here.
Front and right view
1
3
4
5
2
2
6
7
DAT002
1. ADF's extender
Pull this extender to support large paper.
2. Vents
Prevent overheating.
3. Bypass tray
Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper
trays.
34
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Guide to Names and Functions of Components
4. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
5. Extender
1
Pull this extender out when loading sheets larger than A4 , 8 / × 11 in the bypass tray.
2
6. Lower right cover
Open this cover when a paper jam occurs.
7. Right cover
Open this cover when a paper jam occurs.
Rear and left view
1
1
1
DAT003
1. Vents
Prevent overheating.
35
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2. Getting Started
Guide to Functions of the Machine's Options
Guide to Functions of the Machine's External Options
Europe)
(mainly
9
1
8
7
6
5
2
4
3
DAT005
1. Exposure glass cover
Lower this cover over originals.
2. Lower paper tray
Holds up to 550 sheets of paper.
3. Caster table for lower paper tray
To use the lower paper tray, attach the caster table.
4. Lower paper trays
Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets.
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Guide to Functions of the Machine's Options
5. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
6. Internal shift tray
Sorts and stacks multiple sheets of paper.
7. External tray
If you select this as the output tray, copied/printed paper and fax messages are delivered here face down.
8. Internal Finisher SR3130
Sorts, stacks, and staples multiple sheets of paper.
Copies can be punched if the optional punch unit is installed on the finisher.
9. Internal Finisher SR3180
Sorts and stacks multiple sheets of paper, and staples them without using staples.
Guide to Functions of the Machine's External Options
(mainly Asia)
11
1
2
10
9
8
3
7
4
6
5
DAT006
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2. Getting Started
1. Exposure glass cover
Lower this cover over originals.
2. ADF
Load a stack of originals here. They will feed in automatically.
3. Smart Operation Panel
This control panel is provided with advanced operativity.
4. Lower paper tray
Holds up to 550 sheets of paper.
5. Caster table for lower paper tray
To use the lower paper tray, attach the caster table.
6. Lower paper trays
Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets.
7. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
8. Internal shift tray
Sorts and stacks multiple sheets of paper.
9. External tray
If you select this as the output tray, copied/printed paper and fax messages are delivered here face down.
10. Internal Finisher SR3130
Sorts, stacks, and staples multiple sheets of paper.
Copies can be punched if the optional punch unit is installed on the finisher.
11. Internal Finisher SR3180
Sorts and stacks multiple sheets of paper, and staples them without using staples.
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Guide to Functions of the Machine's Options
Guide to Functions of the Machine's External Options
America)
(mainly North
10
9
8
7
1
2
6
3
5
4
DAT007
1. Smart Operation Panel
This control panel is provided with advanced operativity.
2. Handset
Used as a receiver when a fax unit is installed.
Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a
telephone.
3. Lower paper tray
Holds up to 550 sheets of paper.
4. Caster table for lower paper tray
To use the lower paper tray, attach the caster table.
5. Lower paper trays
Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets.
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2. Getting Started
6. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
7. Internal shift tray
Sorts and stacks multiple sheets of paper.
8. External tray
If you select this as the output tray, copied/printed paper and fax messages are delivered here face down.
9. Internal Finisher SR3130
Sorts, stacks, and staples multiple sheets of paper.
Copies can be punched if the optional punch unit is installed on the finisher.
10. Internal Finisher SR3180
Sorts and stacks multiple sheets of paper, and staples them without using staples.
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Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)
Guide to the Names and Functions of the
Machine's Control Panel (When Using the
Standard Operation Panel)
This illustration shows the control panel of the machine with options fully installed.
1
2
3
4
5
6
7
8
9
20
10
11
19 18
17 16 15 14 13 12
21
22
CUV012
1. [Home] key
2. Function keys
No functions are registered to the function keys as a factory default. You can register often used functions,
programs, and Web pages. For details, see "Configuring function keys (when using the standard operation
panel)", Getting Started.
3. Display panel
Displays keys for each function, operation status, or messages. See "Changing Modes (When Using the
Standard Operation Panel)" and "How to Use the Screens on the Control Panel", Getting Started.
4. [Reset] key
Press to clear the current settings.
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2. Getting Started
5. [Program] key (copier, Document Server, facsimile, and scanner mode)
• Press to register frequently used settings, or to recall registered settings.
See "Registering Frequently Used Functions", Convenient Functions.
• Press to program defaults for the initial display when modes are cleared or reset, or immediately after
the main power switch is turned on.
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
6. [Interrupt] key
Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server.
7. Main power indicator
The main power indicator goes on when you turn on the main power switch.
8. [Energy Saver] key
Press to switch to and from Sleep mode. See "Saving Energy", Getting Started.
When the machine is in Sleep mode, the [Energy Saver] key flashes slowly.
9. [Login/Logout] key
Press to log in or log out.
10. [User Tools/Counter] key
• User Tools
Press to change the default settings to meet your requirements. See "Accessing User Tools", Connecting
the Machine/ System Settings.
• Counter
Press to check or print the counter value. See "Counter", Maintenance and Specifications.
You can find out where to order expendable supplies and where to call when a malfunction occurs. You can
also print these details. See "Checking Inquiry Using the User Tools", Maintenance and Specifications.
11. [Simple Screen] key
Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started.
12. [ ] key (Enter key)
Press to confirm values entered or items specified.
13. [Start] key
Press to start copying, printing, scanning, or sending.
14. [Sample Copy] key
Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample
Copy", Copy/ Document Server.
15. [Stop] key
Press to stop a job in progress, such as copying, scanning, faxing, or printing.
16. [Clear] key
Press to delete a number entered.
17. Number keys
Use to enter the numbers for copies, fax numbers and data for the selected function.
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Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)
18. [Check Status] key
Press to check the machine's system status, operational status of each function, and current jobs. You can also
display the job history and the machine's maintenance information.
19. Data In indicator (facsimile and printer mode)
Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print.
20. Communicating indicator, Fax Received indicator, Confidential File indicator
• Communicating indicator
Lights continuously during data transmission and reception.
• Fax Received indicator
Lights continuously while data other than personal box or Memory Lock file is being received and stored
in the fax memory.
See "Substitute Reception", Fax.
• Confidential File indicator
Lights continuously while personal box data is being received.
Blinks while Memory Lock file is being received.
See "Personal Boxes" and "Printing a File Received with Memory Lock", Fax.
21. Media access lamp
Lights up when a memory storage device is inserted in the media slot.
22. Media slots
Use to insert an SD card or a USB flash memory device.
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2. Getting Started
Guide to the Names and Functions of the
Machine's Control Panel (When Using the
Smart Operation Panel)
1
2
3
9
8
7
6
5
4
10
11
CXV208
1. [Home] key
2. Display panel
This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the
screens of the various functions and applications and provide you with information about operation status and
other messages. See "How to Use the Standard Applications' Screen (When Using the Smart Operation
Panel)", Getting Started.
3. Main power indicator
The main power indicator goes on when you turn on the main power switch. When the machine is in Fusing
Unit Off mode, the main power indicator is lit. In Sleep mode, the main power indicator flashes slowly.
4. [Stop] key
Press to stop a job in progress, such as copying, scanning, faxing, or printing.
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Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)
5. [Check Status] key
Press to check the machine's system status, operational status of each function, and current jobs. You can also
display the job history and the machine's maintenance information.
6. Data In indicator (facsimile and printer mode)
Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print.
7. Fax indicator
Indicates the status of the fax functions. Flashes during data transmission and reception. Stays lit when
receiving a fax via Confidential or Substitute Reception.
8. [Menu] key
Displays the menu screen while Screen Features are enabled or applications available only on the Smart
Operation Panel are used.
9. [Return] key
Press this key to return to the previous screen while Screen Features are enabled or applications available only
on the Smart Operation Panel are used.
10. Media access lamp
Lights up when a memory storage device is inserted in the media slot.
11. Media slots
Use to insert an SD card or a USB flash memory device.
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2. Getting Started
Changing the Display Language
You can change the language used on the display. English is set as default.
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
CXX005
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press language key until the language you want to display appears.
3. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Changing the Display Language (When Using the Smart Operation Panel)
You can change the language used on the display. English is set as default.
1. Press the [Home] key on the top left of the control panel. Flick the screen to the left, and
then press the Change Languages Widget on the Home screen 4.
2. Select the language you want to display.
3. Press [OK].
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How to Use the [Home] Screen (When Using the Standard Operation Panel)
How to Use the [Home] Screen (When Using
the Standard Operation Panel)
The icons of each function are displayed on the [Home] screen.
You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of
added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by
pressing the shortcut icons.
To display the [Home] screen, press the [Home] key.
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2
3
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5
6
10
9
8
7
CUV215
1. [Copier]
Press to make copies.
For details about how to use the copy function, see Copy/ Document Server.
2. [Facsimile]
Press to send or receive faxes.
For details about how to use the fax function, see Fax.
3. [Scanner]
Press to scan originals and save images as files.
For details about how to use the scanner function, see Scan.
4. [Printer]
Press to make settings for using the machine as a printer.
For details about how to make settings for the printer function, see Print.
5. Home screen image
You can display an image on the [Home] screen, such as a corporate logo. To change the image, see
"Displaying an Image on the [Home] Screen (When Using the Standard Operation Panel)", Convenient
Functions.
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2. Getting Started
6.
/
Press to switch pages when the icons are not displayed on one page.
7. Shortcut icon
You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register
shortcuts, see "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)", Convenient
Functions. The program number appears on the bottom of the shortcut icon.
8. [Address Book Management]
Press to display the Address Book.
For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System
Settings.
9. [Browser]
Press to display Web pages.
For details about how to use the browser function, see Convenient Functions.
10. [Document Server]
Press to store or print documents on the machine's hard disk.
For details about how to use the Document Server function, see Copy/ Document Server.
Adding Icons to the [Home] Screen (When Using the Standard Operation
Panel)
You can add shortcuts to programs stored in copier, facsimile, or scanner mode, or Web pages
registered in Favorites using the browser function.
You can also review icons of functions and embedded software applications that you deleted from the
[Home] screen.
• Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
• Shortcut names of up to 32 characters can be displayed in a standard screen. If the name of the
shortcut is longer than 32 characters, the 32nd character is replaced with "...". Only 30 characters
can be displayed in a simple screen. If the name of the shortcut is longer than 30 characters, the
30th character is replaced with "...".
• For details about the procedure for registering Web pages to Favorites, see "Specifying the
Settings for Favorites", Convenient Functions.
• Shortcuts to Web pages that are registered to Common Favorites can be registered to the [Home]
screen. When user authentication is enabled, shortcuts to Web pages that are registered to
Favorites by User can also be registered to a user's [Home] screen.
• For details about the procedure for registering a shortcut using the [Program] screen, see
"Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions.
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How to Use the [Home] Screen (When Using the Standard Operation Panel)
• You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For
details see "Deleting an Icon on the [Home] Screen (When Using the Standard Operation Panel)",
Convenient Functions.
• You can change the position of icons. For details, see "Changing the Order of Icons on the [Home]
Screen (When Using the Standard Operation Panel)", Convenient Functions.
Adding icons to the [Home] screen using Web Image Monitor (when using the
standard operation panel)
1. Start Web Image Monitor.
For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings.
2. Log in to Web Image Monitor as an administrator.
For details, see Security Guide.
3. Point to [Device Management], and then click [Device Home Management].
4. Click [Edit Icons].
5. Point to [ Icon can be added.] of the position that you want to add, and then click [
Add].
6. Select the function or shortcut icon you want to add.
7. Click [OK] four times.
Adding icons to the [Home] screen using the User Tools (When using the standard
operation panel)
In the following procedure, a shortcut to a copier program is registered to the [Home] screen.
1. Register a program.
2. Press the [User Tools/Counter] key.
CXX005
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2. Getting Started
3. Press [Edit Home].
4. Press [Add Icon].
5. Press the [Program] tab.
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How to Use the [Home] Screen (When Using the Standard Operation Panel)
6. Make sure that [Copier Program] is selected.
7. Select the program you want to add.
8. Specify the position where [Blank] is displayed.
9. Press [OK].
10. Press the [User Tools/Counter] key.
• Press on the upper-right corner of the screen to check the position on the simple screen.
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2. Getting Started
How to Use the [Home] Screen (When Using
the Smart Operation Panel)
To display the [Home] screen, press the [Home] key on the control panel.
One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can
add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register
widgets such as the Change Languages Widget to it.
• Do not apply strong impact or force to the screen, or it may be damaged. Maximum force
allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)
The [Home] screen of the Smart Operation Panel consists of five screens, from Home screen 1 to Home
screen 5. Home screen 3 is the default screen that appears first after you press the [Home] key.
To switch between screens, flick your finger to the right or left on the screen.
1
2
3
5
4
6
CZP157
1. The name of the user who is logged in
Displays the name of the user currently logging in to the machine. The name of the user is displayed only when
user authentication is enabled.
2. [Login]/[Logout]
These keys are displayed when user authentication is enabled. When you press [Login], the authentication
screen appears. If you have been already logged in to the machine, [Logout] appears. To log out of the
machine, press [Logout].
3. Energy Saver
Press to switch to and from Sleep mode.
For details about the modes, see "Saving Energy", Getting Started.
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How to Use the [Home] Screen (When Using the Smart Operation Panel)
4. Icon display area
Displays the function or application icons and widgets. Displayed icons differ between the five home screens.
For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart
Operation Panel)", Getting Started.
You can also add shortcuts and arrange icons using folders. For details, see "Customizing the [Home]
Screen", Convenient Functions.
5. Application list icon
Press to display the application list. The list contains all the applications that are installed on the Smart
Operation Panel. You can create shortcuts to the applications to the [Home] screen. For details, see
"Customizing the [Home] Screen", Convenient Functions.
6. Icons to switch between screens
Press to switch between the five home screens. The icons appear at the bottom right and left of the screen, the
number of icons indicates the number of screens on each side of the current screen. For example, when you
view Home screen 3, two icons are displayed at both the right and left sides.
To view thumbnails of all five home screens, hold down
.
Adding Icons to the [Home] Screen (When Using the Smart Operation Panel)
Adding shortcuts to the [Home] screen (When using the Smart Operation Panel)
You can add shortcuts to the machine's functions.
You can display the icons for the machine's functions and the embedded software applications after you
delete them from the [Home] screen.
1. Press the [Home] key.
CZP155
2. Select the screen to which you want to add a shortcut.
3. Press and hold down an area on the screen where no icons are displayed.
4. Press [Icon] on the [Add to Home] screen.
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2. Getting Started
5. Press [Application] or [Machine Application].
Press [Machine Application] to select copier mode, fax mode, or some other of the machine's
applications.
Press [Application] to select widgets, quick applications, or other Smart Operation Panel
applications.
6. Select the application you want to add from the list.
Adding shortcuts to bookmarks on the [Home] screen (When using the Smart
Operation Panel)
You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the
[Home] screen.
1. Press the [Home] key.
CZP155
2. Select the screen to which you want to add a shortcut.
3. Press and hold down an area on the screen where no icons are displayed.
4. Press [Icon] on the [Add to Home] screen.
5. Press [Bookmark].
6. Select the bookmark you want to add from the list.
Adding shortcuts to programs to the [Home] screen (When using the Smart Operation
Panel)
You can add shortcuts to programs registered on Copier, Facsimile, or Scanner mode.
Even if you press [Program to Home] on the [Program] screen of each function, the shortcuts are not
displayed on the [Home] screen.
1. Display the function screen to which you want to register a program.
2. Press [Recall/Program/Change Program] on the bottom left of the screen.
3. Register a program.
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How to Use the [Home] Screen (When Using the Smart Operation Panel)
4. Press the [Home] key.
CZP155
5. Select the screen to which you want to add a shortcut.
6. Press and hold down an area on the screen where no icons are displayed.
7. Press [Icon] on the [Add to Home] screen.
8. Press [Machine Application].
9. Select the program you want to add from the list.
Adding shortcuts from the application list screen (When using the Smart Operation
Panel)
You can add shortcuts of applications installed on the Smart Operation Panel.
1. Press the [Home] key.
CZP155
2. Select the screen to which you want to add a shortcut.
3. Press
.
4. Press and hold the icon you want to add to the [Home] screen.
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2. Getting Started
Adding widgets to the [Home] screen (When using the Smart Operation Panel)
You can add widgets to the [Home] screen to show the remaining amount of toner or change the display
language.
1. Press the [Home] key.
CZP155
2. Select the screen to which you want to add a widget.
3. Press and hold down an area on the screen where no icons are displayed.
4. Press [Widget] on the [Add to Home] screen.
5. Select the widget you want to add from the list.
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Registering Functions in a Program
Registering Functions in a Program
Depending on the functions, the number of programs that can be registered is different.
• Copier: 25 programs
• Document Server: 25 programs
• Facsimile: 100 programs
• Scanner: 25 programs
The following settings can be registered to programs:
Copier:
Color mode, original type, density, Special Original, paper tray, Store File (except for User Name,
File Name, and Password), Auto Reduce / Enlarge, Create Margin, Finishing, Cover/Slip Sheet,
Edit / Color, Dup./Combine/Series, Reduce / Enlarge, number of copies
Document Server (on the initial document print screen):
2 Sided Copy Top to Top, 2 Sided Copy Top to Bottom, Booklet, Magazine, Finishing, Cover/Slip
Sheet (except for Main Sheet Tray in Designate / Chapter), Edit / Stamp, number of prints
Facsimile:
Scan Settings, density, Original Feed Type, File Type, Store File (except for User Name, File
Name, and Password), Preview, transmission type, destinations (except for folder destinations),
Select Line, Adv.Features, memory transmission/immediate transmission, Communi. Result Rep., TX
Mode (except for Subject)
Scanner:
Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings
and Start No.), Store File (except for User Name, File Name, and Password), Preview,
Destinations selected from the Address Book, Text, Subject, Security, Recept. Notice
This section explains how to register functions in a program using copier function as an example.
1. Display the initial copy screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the
[Home] screen.
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2. Getting Started
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Copier] icon on the Home screen 4.
2. Edit the copy settings so all functions you want to store in a program are selected.
3. Display the program screen.
• When using the standard operation panel
Press the [Program] key.
CXV045
• When using the Smart Operation Panel
Press [Recall/Program/Change Program] on the bottom left of the screen.
4. Press [Program].
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Registering Functions in a Program
5. Press the program number you want to register.
6. Enter the program name.
7. Press [OK].
8. Press [Exit].
• The number of characters you can enter for a program name varies depending on the functions as
follows:
• Copier: 34 characters
• Document Server: 34 characters
• Facsimile: 20 characters
• Scanner: 34 characters
• When a specified program is registered as the default, its values become the default settings, which
are displayed without pressing the [Program] key, when modes are cleared or reset, and after the
machine is turned on. See "Changing the Default Functions of the Initial Screen", Convenient
Functions.
• When the paper tray you specified in a program is empty and if there is more than one paper tray
with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier] or
[Paper Tray Priority: Facsimile] in the [Tray Paper Settings] tab will be selected first. For details, see
"System Settings", Connecting the Machine/ System Settings.
• Destinations that are registered in the machine's Address Book can be registered to a program of
the scanner mode.
• Destinations can be registered to a program of the scanner mode only when [Include Destinations]
is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting,
see "General Settings", Scan.
• Folder destinations that have protection codes cannot be registered to a program of the scanner
mode.
• Programs are not deleted by turning the power off or by pressing the [Reset] key unless the
program is deleted or overwritten.
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2. Getting Started
• Program numbers with next to them already have settings made for them.
• Programs can be registered to the [Home] screen, and can be recalled easily. For details, see
programs stored in Document Server mode cannot be registered to the [Home] screen.
Example of Programs
Copier mode
Program name
Eco copy
Program description
Effect
Specify [Combine 2 Sides] in
[Dup./Combine/Series].
You can save paper and toner.
Dated confidential In [Edit / Color], specify
You can increase security
awareness by printing
"CONFIDENTIAL" and the date on
copies.
copy
[CONFIDENTIAL] under [Preset
Stamp], and [Date Stamp].
Conference
material copy
Specify [Combine 2 Sides] in
[Dup./Combine/Series] and
[Staple] in [Finishing].
You can copy conference materials
efficiently.
Unified-size copy
Specify [Mixed Sizes] in [Special
Original] and [Auto Reduce /
Enlarge] in the initial display.
You can print various size copies
onto one size of paper, so they are
easier to manage.
Stamping
corporate name
copy
Specify [User Stamp] in [Edit /
Color].
You can stamp the name of your
company on copies of working or
architectural drawings. Your
company name needs to be pre-
registered in the machine.
Thumbnail copy
Specify [Combine 1 Side] in [Dup./ You can copy up to eight pages
Combine/Series].
onto one side of a sheet, so that you
can save paper.
Storage copy:
XXXX
Specify a folder in [Target Folder to You can use folders to organize
Store] in [Store File].
stored files by user name or
intended use.
(replace XXXX by a
folder name)
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Registering Functions in a Program
Scanner mode
Program name
Easy PDF scan
Program description
Effect
Select [Full Color: Text / Photo] in
[Scan Settings]. In [Send File Type /
Name], select [PDF] under [File
Type] and enter the business details
such as "London branch: daily
report" under [File Name].
You can scan documents efficiently.
High compression Select [Full Color: Text / Photo] in
You can compress the data size of
scanned documents, so that you can
send and store them.
PDF scan
[Scan Settings] and [High
Compression PDF] in [Send File
Type / Name].
Long-term storage Select [PDF/A] in [Send File Type / You can easily digitize documents
scan
Name].
to "PDF/A" file format, which is
suitable for long-term storage.
Unified-size scan
In [Scan Settings], select [Mixed
Original Sizes] in [Scan Size] and
You can skip this procedure to unify
the size when reprinting scanned
specify the finished size of scanned data.
data in [Reduce / Enlarge] under
[Edit].
Digital signature
scan
In [Send File Type / Name], specify You can add a digital signature to
[PDF] in [File Type], and also
specify [Digital Signature].
an important document such as a
contract, so that any data tampering
can be detected.
Dividing file scan
Specify [Divide] in [Original Feed
Type].
You can scan a multiple page
original as one file by splitting it into
groups of a specified number of
pages.
High resolution
scan
Specify settings to save scanned
data in TIFF format. Also, specify a
Scanned documents maintain much
of the detail of the originals, but the
higher resolution in [Scan Settings]. size of the data may be quite large.
Batch document
scan
Select [Batch] in [Original Feed
Type].
You can apply multiple scans to a
large volume of originals and send
the scanned originals as a single
job.
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2. Getting Started
Program name
Program description
Effect
Scan to XXXX
Select e-mail or folder destinations
from the list that is registered in the
machine's Address Book, and then
specify the scan settings.
If you register destinations and scan
settings that you use often, you can
skip the procedures to specify them
when sending a scanned file.
(replace XXXX by a
destination name)
Storage scan:
XXXX
Specify a folder in [Target Folder to You can use folders to organize
Store] in [Store File].
stored files by user name or
intended use.
(replace XXXX by a
folder name)
Facsimile mode
Program name
Program description
Effect
Transmission result Select [Preview] in the initial display You can check whether the
notification fax and specify [E-mail TX Results] in [TX transmission settings are correct
Mode].
before and after transmission.
Specified time fax Specify [Send Later] in [TX Mode].
transmission
You can send a fax at a specified
time.
Departmental fax
transmission
Specify [Fax Header Print] in [TX
Mode].
This setting can be used if the
receiver specifies forwarding
destinations by senders.
• Depending on the options installed, some functions cannot be registered. For details, see "Functions
Requiring Optional Configurations", Getting Started.
• The names of programs given above are just examples. You can assign any name to a program
according to your objectives.
• Depending on your business details or the type of documents to be scanned, registering a program
cannot be recommended.
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Turning On/Off the Power
Turning On/Off the Power
The main power switch is on the right side of the machine. When this switch is turned on, the main power
turns on and the main power indicator on the right side of the control panel lights up. When this switch is
turned off, the main power turns off and the main power indicator on the right side of the control panel
goes out. When this is done, machine power is off. When the fax unit is installed, fax files in memory
may be lost if you turn this switch off. Use this switch only when necessary.
Turning On the Main Power
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Open the main power switch cover, and push the main power switch.
The main power indicator goes on.
CUV031
Turning Off the Main Power
• When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire
or electric shock.
• Do not turn off the power while the machine is in operation.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
1. Open the main power switch cover, and then push the main power switch.
The main power indicator goes out. The main power turns off automatically when the machine shuts
down. If the screen on the control panel does not disappear, contact your service representative.
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2. Getting Started
When the Authentication Screen is Displayed
If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server
Authentication is active, the authentication screen appears on the display. The machine only becomes
operable after entering your own Login User Name and Login Password. If User Code Authentication is
active, you cannot use the machine until you enter the User Code.
If you can use the machine, you can say that you are logged in. When you go out of the operable state,
you can say that you are logged out. After logging in the machine, be sure to log out of it to prevent
unauthorized usage.
• Ask the user administrator for the Login User Name, Login Password, and User Code. For details
about user authentication, see Security Guide.
• User Code to enter on User Code Authentication is the numerical value registered in the Address
Book as "User Code".
User Code Authentication Using the Control Panel
This section explains the procedure for logging in to the machine using the control panel while User
Code Authentication is active.
If User Code Authentication is active, a screen prompting you to enter a User Code appears.
1. Enter a User Code (up to eight digits), and then press [OK].
Logging In Using the Control Panel (When Using the Standard Operation
Panel)
This section explains the procedure for logging in to the machine when Basic Authentication, Windows
Authentication, LDAP Authentication, or Integration Server Authentication is set.
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When the Authentication Screen is Displayed
1. Press [Login].
2. Enter a Login User Name, and then press [OK].
3. Enter a Login Password, and then press [OK].
When the user is authenticated, the screen for the function you are using appears.
Logging In Using the Control Panel (When Using the Smart Operation Panel)
This section explains the procedure for logging in to the machine when Basic Authentication, Windows
Authentication, LDAP Authentication, or Integration Server Authentication is set.
1. Press [Login] on the top right on the screen.
2. Press [User Name].
3. Enter a Login User Name, and then press [Done].
4. Press [Password].
5. Enter a Login Password, and then press [Done].
6. Press [Login].
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2. Getting Started
Logging Out Using the Control Panel (When Using the Standard Operation
Panel)
This section explains the procedure for logging out the machine when Basic Authentication, Windows
Authentication, LDAP Authentication, or Integration Server Authentication is set.
• To prevent use of the machine by unauthorized persons, always log out when you have finished
using the machine.
1. Press the [Login/Logout] key.
CXV044
2. Press [Yes].
Logging Out Using the Control Panel (When Using the Smart Operation Panel)
This section explains the procedure for logging out the machine when Basic Authentication, Windows
Authentication, LDAP Authentication, or Integration Server Authentication is set.
• To prevent use of the machine by unauthorized persons, always log out when you have finished
using the machine.
1. Press [Logout] on the top right on the screen.
2. Press [OK].
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Placing Originals
Placing Originals
Placing Originals on the Exposure Glass
(mainly Europe and Asia)
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF or the exposure glass cover.
Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of
the original might not be detected correctly.
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
CVA054
1. Positioning mark
3. Lower the ADF or the exposure glass cover.
Placing Originals on the Exposure Glass
(mainly North America)
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
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2. Getting Started
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF.
Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be
detected correctly.
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
CVA054
1. Positioning mark
3. Lower the ADF.
Placing Originals in the Auto Document Feeder
Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect
the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place
originals or other objects on the top cover. Doing so may cause a malfunction.
1
CSN003
1. Sensors
1. Adjust the original guide to the original size.
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Placing Originals
2. Place the aligned originals squarely face up in the ADF.
Do not stack originals beyond the limit mark.
The first page should be on the top.
1
2
CSN004
1. Limit mark
2. Original guide
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2. Getting Started
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3. Copy
This chapter describes frequently used copier functions and operations. For the information not included
in this chapter, see Copy/ Document Server on the supplied CD-ROM.
Basic Procedure
To make copies of originals, place them on the exposure glass or in the ADF.
When placing the original on the exposure glass, start with the first page to be copied. When placing
the original in the ADF, place them so that the first page is on the top.
(mainly Europe and Asia)
(mainly North America)
To copy onto paper other than plain paper, specify the paper type in User Tools according to the weight
of the paper you are using. For details, see "Tray Paper Settings", Connecting the Machine/ System
Settings.
1. Display the initial copy screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Copier] icon on the Home screen 4.
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3. Copy
2. Make sure that no previous settings remain.
When there are previous settings remaining, press the [Reset] key.
3. Place the originals.
4. Make desired settings.
5. Enter the number of copies with the number keys.
The maximum copy quantity that can be entered is 999.
6. Press the [Start] key.
When placing the original on the exposure glass, press the [ ] key after all originals are scanned.
Some functions such as Batch mode may require that you press the [ ] key when placing originals
in the ADF. Follow the messages that appear on screen.
7. When the copy job is finished, press the [Reset] key to clear the settings.
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Auto Reduce / Enlarge
Auto Reduce / Enlarge
The machine automatically detects the original size and then selects an appropriate reproduction ratio
based on the paper size you select.
CKN008
• If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge]
is canceled and the image cannot be rotated automatically.
This is useful to copy different size originals to the same size paper.
If the orientation in which your original is placed is different from that of the paper you are copying onto,
the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For
1
example, to reduce A3 (11 × 17) originals to fit onto A4 (8 / × 11) paper, select a paper tray
2
1
containing A4 (8 / × 11) paper, and then press [Auto Reduce / Enlarge]. The image is
2
automatically rotated. For details about Rotate Copy, see "Rotate Copy", Copy/ Document Server.
The original sizes and orientations you can use with this function are as follows:
(mainly Europe and Asia)
Original location
Exposure glass
ADF
Original size and orientation
1
A3 , B4 JIS , A4
, B5 JIS
, A5 , 8 / × 13
2
A3 , B4 JIS , A4
× 17 , 8 / × 11
, B5 JIS
, A5
, B6 JIS
, 11
1
1
, 8 / × 13
2
2
(mainly North America)
Original location
Original size and orientation
1
1
1
1
Exposure glass
ADF
11 × 17 , 8 / × 14 , 8 / × 11
, 5 / × 8 /
2
2
2
2
1
1
1
1
11 × 17 , 8 / × 14 , 8 / × 11
, 5 / × 8 /
2
2
2
2
1
1
, 10 × 14 , 7 / × 10 / , A3 , A4
4
2
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3. Copy
1. Press [Auto Reduce / Enlarge].
2. Select the paper size.
3. Place the originals, and then press the [Start] key.
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Duplex Copying
Duplex Copying
Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is
shifted to allow for the binding margin.
CKN009
There are two types of Duplex.
1 Sided 2 Sided
Copies two 1-sided pages on one 2-sided page.
2 Sided 2 Sided
Copies one 2-sided page on one 2-sided page.
The resulting copy image will differ according to the orientation in which you place your originals ( or
).
Original orientation and completed copies
To copy on both sides of the paper, select the original and copy orientation according to how you
want the printout to appear.
Original
Orientation
Original
Placing originals
Orientation
Top to Top
Copy
Top to Bottom
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3. Copy
Original
Orientation
Original
Placing originals
Orientation
Top to Top
Copy
Top to Bottom
1. Press [Dup./Combine/Series].
2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex].
3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the
document to be output.
To change the original or copy orientation, press [Orientation].
4. Press [OK].
5. Place the originals.
6. Press [Special Original].
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Duplex Copying
7. Select the original orientation, and then press [OK].
8. Press the [Start] key.
Specifying the Original and Copy Orientation
Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto
both sides of the paper.
• Top to Top
CKN011
• Top to Bottom
CKN012
1. Press [Orientation].
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3. Copy
2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided.
3. Select [Top to Top] or [Top to Bottom] for [Copy:].
4. Press [OK].
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Combined Copying
Combined Copying
This mode can be used to select a reproduction ratio automatically and copy the originals onto a single
sheet of copy paper.
The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is
different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to
make copies properly.
Orientation of the original and image position of Combine
The image position of Combine differs according to original orientation and the number of originals
to be combined.
• Portrait ( ) originals
CKN015
• Landscape ( ) originals
CKN016
Placing originals (originals placed in the ADF)
The default value for the copy order in the Combine function is [From Left to Right]. To copy
originals from right to left in the ADF, place them upside down.
• Originals read from left to right
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3. Copy
CKN010
• Originals read from right to left
CKN017
One-Sided Combine
Combine several pages onto one side of a sheet.
CKN014
There are six types of One-Sided Combine.
1 Sided 2 Originals Combine 1 Side
Copies two 1-sided originals to one side of a sheet.
1 Sided 4 Originals Combine 1 Side
Copies four 1-sided originals to one side of a sheet.
1 Sided 8 Originals Combine 1 Side
Copies eight 1-sided originals to one side of a sheet.
2 Sided 2 Pages Combine 1 Side
Copies one 2-sided original to one side of a sheet.
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Combined Copying
2 Sided 4 Pages Combine 1 Side
Copies two 2-sided originals to one side of a sheet.
2 Sided 8 Pages Combine 1 Side
Copies four 2-sided originals to one side of a sheet.
1. Press [Dup./Combine/Series].
2. Press [Combine].
3. Select [1 Sided] or [2 Sided] for [Original:].
If you selected [2 Sided], you can change the orientation.
4. Press [Combine 1 Side].
5. Select the number of originals to combine.
6. Press [OK].
7. Select the paper size.
8. Place the originals, and then press the [Start] key.
Two-Sided Combine
Combines various pages of originals onto two sides of one sheet.
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3. Copy
CKN074
There are six types of Two-Sided Combine.
1 Sided 4 Originals Combine 2 Sides
Copies four 1-sided originals to one sheet with two pages per side.
1 Sided 8 Originals Combine 2 Sides
Copies eight 1-sided originals to one sheet with four pages per side.
1 Sided 16 Originals Combine 2 Sides
Copies 16 1-sided originals to one sheet with eight pages per side.
2 Sided 4 Pages Combine 2 Sides
Copies two 2-sided originals to one sheet with two pages per side.
2 Sided 8 Pages Combine 2 Sides
Copies four 2-sided originals to one sheet with four pages per side.
2 Sided 16 Pages Combine 2 Sides
Copies eight 2-sided originals to one sheet with eight pages per side.
1. Press [Dup./Combine/Series].
2. Press [Combine].
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Combined Copying
3. Select [1 Sided] or [2 Sided] for [Original:].
4. Press [Combine 2 Sides].
5. Press [Orientation].
6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press
[OK].
7. Select the number of originals to combine.
8. Press [OK].
9. Select the paper size.
10. Place the originals, and then press the [Start] key.
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3. Copy
Copying onto Custom Size Paper from the
Bypass Tray
Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of
90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray.
1. Load the paper face down in the bypass tray.
The bypass tray ( ) is automatically selected.
2. Press the [ ] key.
3. Press [Paper Size].
4. Press [Custom Size].
5. Enter the horizontal size with the number keys, and then press [ ].
6. Enter the vertical size with the number keys, and then press [ ].
7. Press [OK] twice.
8. Place the originals, and then press the [Start] key.
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Copying onto Envelopes
Copying onto Envelopes
This section describes how to copy onto regular size and custom size envelopes. Place the original on
the exposure glass and place the envelope in the bypass tray or paper tray.
Specify the thickness of the paper according to the weight of the envelopes you are printing on. For
details about the relationship between paper weight and paper thickness and the sizes of envelopes that
• The Duplex function cannot be used with envelopes. If the Duplex function is specified, press [1
sided 2 sided:TtoT] to cancel the setting.
To copy onto custom size envelopes, you must specify the envelope's dimensions. Specify the horizontal
and vertical length of the envelope.
CJF005
: Horizontal
: Vertical
Be sure to include the fully open flap in the horizontal dimension.
Copying onto Envelopes from the Bypass Tray
Before using this function, select [Envelope] for the paper type under [Tray Paper Settings] in User Tools.
For details, see "Tray Paper Settings", Connecting the Machine/ System Settings.
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3. Copy
1. Load the envelopes face down in the bypass tray.
The bypass tray ( ) is automatically selected.
2. Press the [ ] key.
3. Press [Paper Size].
4. Specify the envelope size, and then press [OK] twice.
5. Place the originals, and then press the [Start] key.
Copying onto Envelopes from the Paper Tray
Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools. For
the paper type, select [Envelope]. For details, see "Tray Paper Settings", Connecting the Machine/
System Settings.
1. Select the paper tray where the envelopes are loaded.
2. Place the originals, and then press the [Start] key.
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Sort
Sort
The machine assembles copies as sets in sequential order.
• You cannot use the bypass tray with Rotate Sort.
Sort/Shift Sort
Copies are assembled as sets in sequential order.
To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a
job are delivered, the next copy is shifted to separate each set or job.
CKN018
Rotate Sort
Every other copy set is rotated by 90 degrees (
) and delivered to the copy tray.
CKN019
To use the Rotate Sort function, two paper trays loaded with paper of the same size and type, but in
different orientation ( ), are required. For details, see "Tray Paper Settings", Connecting the
Machine/ System Settings.
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3. Copy
1. Press [Finishing].
2. Select [Sort] or [Rotate Sort], and then press [OK].
3. Enter the number of copy sets using the number keys.
4. Place the originals.
To confirm the type of finishing, press the [Sample Copy] key.
5. Press the [Start] key.
Changing the Number of Sets
You can change the number of copy sets during copying.
• This function can be used only when the Sort function is selected.
1. While "Copying..." is displayed, press the [Stop] key.
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Sort
2. Enter the number of copy sets with the number keys.
3. Press [Continue].
Copying starts again.
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3. Copy
Storing Data in the Document Server
The Document Server enables you to store documents being read with the copy feature on the hard disk
of this machine. Thus you can print them later applying necessary conditions.
You can check the stored documents on the Document Server screen. For details about the Document
1. Press [Store File].
2. Enter a user name, file name, or password if necessary.
3. Specify a folder in which to store the document if necessary.
4. Press [OK].
5. Place the originals.
6. Make the scanning settings for the original.
7. Press the [Start] key.
Stores scanned originals in memory and makes one set of copies. If you want to store another
document, do so after copying is complete.
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4. Fax
This chapter describes frequently used facsimile functions and operations. For the information not
included in this chapter, see Fax on the supplied CD-ROM.
Basic Procedure for Transmissions (Memory
Transmission)
This section describes the basic procedure for transmitting documents using Memory Transmission.
You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination
can be specified simultaneously.
• It is recommended that you call the receivers and confirm with them when sending important
documents.
• If there is a power failure (the main power switch is turned off) or the machine is unplugged for
about one hour, all the documents stored in memory are deleted. As soon as the main power
switch is turned on, the Power Failure Report is printed to help you check the list of deleted files. See
"When an Error Is Notified via a Report or E-mail", Troubleshooting.
1. Display the initial facsimile screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Fax] icon on the Home screen 4.
2. Make sure "Ready" appears on the screen.
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4. Fax
3. Make sure [Immed. TX] is not highlighted.
4. Place the original into the ADF.
5. Make the scan settings such as scan size and resolution.
6. Configure the transmission settings such as [TX Mode] as necessary.
7. Specify a destination.
You can enter the destination's number or address directly or select from the Address Book by
pressing the destination key.
If you make a mistake, press the [Clear] key, and then enter again.
8. When sending the same original to several destinations (broadcasting), specify the next
destination.
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Basic Procedure for Transmissions (Memory Transmission)
9. If you send documents to Internet Fax or e-mail destinations or enable the E-mail TX
Results function, specify a sender.
10. Press the [Start] key.
Sending Originals Using the Exposure Glass (Memory Transmission)
1. Make sure [Immed. TX] is not highlighted.
2. Place the first page of the original face down on the exposure glass.
3. Specify a destination.
4. Make the scan settings you require.
5. Press the [Start] key.
6. Place the next original on the exposure glass within 60 seconds when you send multiple
originals, and then repeat Steps 4 and 5.
Repeat this step for each page.
7. Press the [ ] key.
The machine dials the destination and starts transmission.
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4. Fax
Registering a Fax Destination
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Fax Dest.].
10. Press [Change] under "Fax Destination".
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Basic Procedure for Transmissions (Memory Transmission)
11. Enter the fax number using the number keys, and then press [OK].
12. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode".
13. Press [OK].
14. Press [Exit].
15. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Deleting a Fax Destination
• If you delete a destination that is a specified delivery destination, messages to its registered
Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function
before deleting any destinations.
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
3. Check that [Program / Change] is selected.
4. Select the name whose fax destination you want to delete.
Press the name key, or enter the registered number using the number keys.
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4. Fax
You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-
Fax destination.
5. Press [Fax Dest.].
6. Press [Change] under "Fax Destination".
7. Press [Delete All], and then press [OK] under "Fax Destination".
8. Press [OK].
9. Press [Exit].
10. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
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Transmitting while Checking Connection to Destination (Immediate Transmission)
Transmitting while Checking Connection to
Destination (Immediate Transmission)
Using Immediate Transmission, you can send documents while checking the connection to the
destination.
You can specify fax or IP-Fax destinations.
If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the
transmission mode is automatically switched to Memory Transmission.
• It is recommended that you call the receivers and confirm with them when sending important
documents.
1. Display the initial facsimile screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Fax] icon on the Home screen 4.
2. Make sure "Ready" appears on the screen.
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4. Fax
3. Press [Immed. TX].
4. Place the original into the ADF.
5. Select the scan settings you require.
6. Specify a destination.
If you make a mistake, press the [Clear] key, and then enter again.
7. Press the [Start] key.
Sending Originals Using the Exposure Glass (Immediate Transmission)
1. Press [Immed. TX].
2. Place the first page face down on the exposure glass.
3. Specify a destination.
4. Make the scan settings you require.
5. Press the [Start] key.
6. Place the next original on the exposure glass within 10 seconds when you send multiple
originals, and then repeat Steps 4 and 5.
Repeat this step for each page.
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Transmitting while Checking Connection to Destination (Immediate Transmission)
7. Press the [ ] key.
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4. Fax
Canceling a Transmission
This section explains how to cancel a fax transmission.
Canceling a Transmission Before the Original Is Scanned
Use this procedure to cancel a transmission before pressing the [Start] key.
1. Cancel sending.
• When using the standard operation panel
Press the [Reset] key.
CXZ001
• When using the Smart Operation Panel
Press [Reset] on the top right of the screen.
Canceling a Transmission While the Original Is Being Scanned
Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
If you cancel a transmission using the standard memory transmission function, you need to follow a
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Canceling a Transmission
1. Press the [Stop] key.
CXX006
2. Press [Cancel Scanning] or [Cancel TX].
Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel
TX] is displayed.
Canceling a Transmission After the Original Is Scanned
Use this procedure to cancel a transmission after the original is scanned.
You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
All the scanned data is deleted from memory.
1. Press the [Stop] key.
CXX006
You can also press [TX/RX Status / Print], and then [Check / Stop Transmission File].
2. If a confirmation message appears, press [Standby File List].
3. Select the file you want to cancel.
If the desired file is not shown, press [ ] or [ ] to find it. To cancel transmission of a file stored in the
memory, press the [File List] tab.
4. Press [Stop Transmission].
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4. Fax
5. Press [OK].
To cancel another file, repeat Steps 3 through 5.
6. Press [Exit].
After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit]
twice.
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Storing a Document
Storing a Document
You can store and send a document at the same time. You can also just store a document.
The following information can be set for the stored documents as necessary:
User Name
You can set this function if necessary to know who and what departments stored documents in the
machine. A user name can be selected from the Address Book or entered manually.
File Name
You can specify a name for a stored document. If you do not specify a name, scanned documents
will be automatically assigned names such as "FAX0001" or "FAX0002".
Password
You can set this function so as not to send to unspecified people. A four to eight digit number can
be specified as a password.
You can also change the file information after storing files.
1. Place the original, and then specify the scan settings you require.
Specify the [Original Orientation] setting correctly. If you do not, the top/bottom orientation of the
original will not be displayed correctly in the preview.
2. Press [Store File].
3. Select [Send & Store] or [Store Only].
Select [Send & Store] to send documents after they are stored.
Select [Store Only] to store documents.
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4. Fax
4. Set the user name, file name, and password as necessary.
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the
password for confirmation, and then press [OK].
5. Press [OK].
6. If you have selected [Send & Store], specify the receiver.
7. Press the [Start] key.
Sending Stored Documents
The machine sends documents stored with the facsimile function in the Document Server.
The documents stored in the Document Server can be sent again and again until they are deleted.
The stored documents are sent with the scan settings made when they were stored.
You cannot use the following transmission methods:
• Immediate Transmission
• Parallel Memory Transmission
• On Hook Dial
• Manual Dial
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Storing a Document
1. Press [Select Stored File].
2. Select the documents to be sent.
When multiple documents are selected, they are sent in the order of selection.
• Press [User Name] to place the documents in order by programmed user name.
• Press [File Name] to place the documents in alphabetical order.
• Press [Date] to place the documents in order of programmed date.
• Press [Queue] to arrange the order of the documents to be sent.
To view details about stored documents, press [Details].
Press the Thumbnails key to switch the screen to thumbnail display.
3. If you select a document with a password, enter the password using the number keys,
and then press [OK].
4. When you want to add your originals to stored documents and send them all at once,
press [Original Stored File] or [Stored file Original].
When [Original Stored File] is pressed, the machine sends the originals, and then stored files.
When [Stored file Original] is pressed, the machine sends the stored files, and then originals.
5. Press [OK].
6. To add an original to stored documents, place the original, and then select any scan
settings you require.
7. Specify the destination, and then press the [Start] key.
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4. Fax
Printing the Journal Manually
To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User].
All
Prints the results of communications in the order made.
Print per File No.
Prints only the results of communications specified by file number.
Print per User
Prints the results of communications by individual senders.
1. Press [TX/RX Status / Print].
2. Press [Print Journal].
3. Select the printing method.
4. If you selected [Print per File No.] in Step 3, enter a 4-digit file number using the number
keys.
5. If you selected [Print per User] in Step 3, select a user from the list, and then press [OK].
6. Press the [Start] key.
7. Press [Exit] twice.
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5. Print
This chapter describes frequently used printer functions and operations. For the information not included
in this chapter, see Print on the supplied CD-ROM.
Quick Install
You can install the printer drivers easily from the CD-ROM provided with this machine.
Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard
TCP/IP port will be set.
• Manage Printers permission is required to install the drivers. Log on as an Administrators group
member.
1. Quit all applications. (Do not close this manual.)
2. Insert the provided CD-ROM into the computer's CD-ROM drive.
If the [AutoPlay] dialog box appears, click [Run SETUP.EXE].
If you are using a computer that is running Windows 8 or Windows Server 2012, click the drive
and CD-ROM names when these appear in the upper right corner of the screen, and then click
[Run SETUP.EXE].
3. Select an interface language, and then click [OK].
4. Click [Quick Install].
5. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
6. Click [Next].
7. Select the machine model you want to use in the [Select Printer] dialog box.
8. Click [Install].
9. Configure the user code, default printer, and shared printer as necessary.
10. Click [Continue].
The installation starts.
If the [User Account Control] dialog box appears, and then click [Yes] or [Continue].
11. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
12. Click [Exit] in the first window of the installer, and then take out the CD-ROM.
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5. Print
Displaying the Printer Driver Properties
This section explains how to open the printer driver properties from [Devices and Printers].
• Manage Printers permission is required to change the printer settings. Log on as an Administrators
group member.
• You cannot change the machine default settings for individual users. Settings made in the printer
properties dialog box are applied to all users.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the printer you want to use.
3. Click [Printer properties].
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Standard Printing
Standard Printing
• The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2
sided printing setting.
• If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an
error message might appear when the print job is complete. In this case, check if the document was
printed.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, select [Normal Print].
5. In the "Document Size:" list, select the size of the original to be printed.
6. In the "Orientation:" list, select [Portrait] or [Landscape] as the orientation of the original.
7. In the "Input Tray:" list, select the paper tray that contains the paper you want to print
onto.
If you select [Auto Tray Select] in the "Input Tray:" list, the source tray is automatically selected
according to the paper size and type specified.
8. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.
9. Select [Color] or [Black and White] in the "Color/ Black and White:" list.
10. If you want to print multiple copies, specify a number of sets in the "Copies:" box.
11. Click [OK].
12. Start printing from the application's [Print] dialog box.
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5. Print
Printing on Both Sides of Sheets
This section explains how to print on both sides of each page using the printer driver.
• The types of paper that can be printed on both sides are as follows:
• Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105
g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2),
Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Detailed Settings] tab.
5. In the "Menu:" box, click the [Edit] icon.
6. Select the method for binding the output pages in the "2 sided:" list.
7. Change any other print settings if necessary.
8. Click [OK].
9. Start printing from the application's [Print] dialog box.
Types of 2 sided Printing
You can select which way the bound pages open by specifying which edge to bind.
Orientation
Portrait
Open to Left
Open to Top
Landscape
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Combining Multiple Pages into Single Page
Combining Multiple Pages into Single Page
This section explains how to print multiple pages onto a single sheet. The combine printing function
allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Detailed Settings] tab.
5. In the "Menu:" box, click the [Edit] icon.
6. Select the combination pattern in the "Layout:" list, and then specify the method for
combining pages in the "Page Order:" list.
To draw a border line around each page, select [Draw Frame Border].
7. Change any other print settings if necessary.
8. Click [OK].
9. Start printing from the application's [Print] dialog box.
Types of Combine Printing
This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to
specify a page ordering pattern for the combination. When combining 4 or more pages onto a single
sheet of paper, four patterns are available.
The following illustrations show example page ordering patterns for 2- and 4-page combinations.
2 Pages per Sheet
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Orientation
Portrait
Landscape
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5. Print
4 Pages per Sheet
Right, then Down
Down, then Right
Left, then Down
Down, then Left
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Printing on Envelopes
Printing on Envelopes
Configure the paper settings appropriately using both the printer driver and the control panel.
Configuring Envelope Settings Using the Control Panel
1. Load envelopes in the paper tray.
2. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
CXX005
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
3. Press [Tray Paper Settings].
4. Select the paper size setting of the paper tray in which the envelopes are loaded.
5. Select the envelope size, and then press [OK].
6. Press [ Next].
7. Select the paper type setting of the paper tray in which the envelopes are loaded.
8. Press [Envelope] in the "Paper Type" area, and then select the appropriate item in the
"Paper Thickness" area.
9. Press [OK].
10. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
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5. Print
Printing on Envelopes Using the Printer Driver
When using the PCL 6 printer driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. In the "Document Size:" list, select the envelope size.
5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded.
6. In the "Paper Type:" list, select [Envelope].
7. Change any other print settings if necessary.
8. Click [OK].
9. Start printing from the application's [Print] dialog box.
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Saving and Printing Using the Document Server
Saving and Printing Using the Document
Server
The Document Server enables you to store documents on the machine's hard disk, and allows you to edit
and print them as necessary.
• Applications with their own drivers, such as PageMaker, do not support this function.
• Do not cancel the file transfer process while the data is being sent to the Document Server. The
process may not be canceled properly. If you accidentally cancel a print job, use the control panel
of the machine to delete the transferred data. For details about how to delete documents that are
stored in the Document Server, see "Deleting Stored Documents", Copy/ Document Server, or
Web Image Monitor Help.
• Up to 3,000 files can be stored in the Document Server. New files cannot be stored when 3,000
files have already been stored. Even if less than 3,000 files are stored, new files cannot be stored
when
• The number of pages in a document exceeds 2,000.
• The total number of stored pages in the machine and the sent data has reached 9,000 (It may
be fewer depending on the print data).
• The hard disk is full.
You can send data created on a client computer to the Document Server.
Storing Documents in Document Server
• If the machine is not used as the Document Server, the maximum number of the documents that can
be stored in the server may be less than the number described in the specification.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Document Server].
5. Click [Details...].
6. Enter a user ID, file name, password, and user name as required.
7. Specify the folder number to store the document in the "Folder Number" box.
When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder.
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5. Print
8. If the folder is protected by a password, enter the password in the "Folder Password:"
box.
9. Click [OK].
10. Change any other print settings if necessary.
11. Click [OK].
12. Start printing from the application's [Print] dialog box.
• You can print the documents stored in the Document Server using the control panel. For details, see
Managing Documents Stored in Document Server
If this machine is configured as a network printer using TCP/IP, you can view or delete the documents
stored in the machine's Document Server using Web Image Monitor from a client computer connected to
the network. You can print and operate this machine remotely without operating the control panel.
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6. Scan
This chapter describes frequently used scanner functions and operations. For the information not
included in this chapter, see Scan on the supplied CD-ROM.
Basic Procedure When Using Scan to Folder
• Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and
confirm the details of the destination computer. See also "Registering Folders", Connecting the
Machine/ System Settings, and register the address of the destination computer to the address
book.
1. Display the initial scanner screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Scanner] icon on the Home screen 4.
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
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6. Scan
3. Press the [Folder] tab.
4. Place originals.
5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab.
• Press [Original Feed Type], and then press [2 Sided Original].
• Press [PDF] under [Send File Type / Name].
6. Specify the destination.
You can specify multiple destinations.
7. Press the [Start] key.
Creating a Shared Folder on a Computer Running Windows/Confirming a
Computer's Information
The following procedures explain how to create a shared folder on a computer running Windows, and
how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating
system, and the computer is a member in a network domain. Write down the confirmed information.
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Basic Procedure When Using Scan to Folder
Step 1: Confirming the user name and computer name
Confirm the user name and the name of the computer you will send scanned documents to.
1. On the [Start] menu, point to [All Programs], then [Accessories], and then click on
[Command Prompt].
2. Enter the command "ipconfig/all", and then press the [Enter] key.
3. Confirm the name of the computer.
The computer's name is displayed under [Host Name].
You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4
address of the computer.
4. Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a
space between "set" and "user".)
5. Confirm the user name.
The user name is displayed under [USERNAME].
Step 2: Creating a shared folder on a computer running Microsoft Windows
Create a shared destination folder in Windows and enable sharing. In the following procedure, a
computer which is running under Windows 7 Ultimate and participating in a domain is used as an
example.
• You must log in as an Administrators group member to create a shared folder.
• If "Everyone" is left selected in step 6, the created shared folder will be accessible by all users. This
is a security risk, so we recommend that you give access rights only to specific users. Use the
following procedure to remove "Everyone" and specify user access rights.
1. Create a folder, just as you would create a normal folder, in a location of your choice on
the computer.
2. Right-click the folder, and then click [Properties].
When using Windows XP, right-click the folder, and then click [Sharing and Security].
3. On the [Sharing] tab, select [Advanced Sharing...].
When using Windows XP, on the [Sharing] tab, select [Share this folder].
Proceed to step 5.
4. Select the [Share this folder] check box.
5. Click [Permissions].
6. In the [Group or user names:] list, select "Everyone", and then click [Remove].
7. Click [Add...].
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6. Scan
8. In the [Select Users or Groups] window, click [Advanced...].
9. Specify one or more object types, select a location, and then click [Find Now].
10. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
11. In the [Select Users or Groups] window, click [OK].
12. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Change] check box.
Configure the access permissions for each group and user.
13. Click [OK].
Step 3: Specifying access privileges for the created shared folder
If you want to specify access privileges for the created folder to allow other users or groups to access
the folder, configure the folder as follows:
1. Right-click the folder created in step 2, and then click [Properties].
2. On the [Security] tab, click [Edit...].
3. Click [Add...].
4. In the [Select Users or Groups] window, click [Advanced...].
5. Specify one or more object types, select a location, and then click [Find Now].
6. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
7. In the [Select Users or Groups] window, click [OK].
8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Change] check box.
9. Click [OK].
Registering an SMB Folder
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
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Basic Procedure When Using Scan to Folder
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Auth. Info], and then press [ Next].
10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
When [Do not Specify] is selected, the SMB User Name and SMB Password that you have
specified in "Default User Name / Password (Send)" of File Transfer settings are applied.
11. Press [Change] under "Login User Name".
12. Enter the login user name of the destination computer, and then press [OK].
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6. Scan
13. Press [Change] under "Login Password".
14. Enter the password of the destination computer, and then press [OK].
15. Enter the password again to confirm, and then press [OK].
16. Press [Folder].
17. Check that [SMB] is selected.
18. Press [Change] or [Browse Network], and then specify the folder.
To specify a folder, you can either enter the path manually or locate the folder by browsing the
network.
19. Press [Connection Test] to check the path is set correctly.
20. Press [Exit].
If the connection test fails, check the settings, and then try again.
21. Press [OK].
22. Press [Exit].
23. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Locating the SMB folder manually
1. Press [Change] under "Path".
2. Enter the path where the folder is located.
For example: if the name of the destination computer is "User", and the folder name is "Share", the
path will be \\User\Share.
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Basic Procedure When Using Scan to Folder
If the network does not allow automatic obtaining of IP addresses, include the destination
computer's IP address in the path. For example: if the IP address of the destination computer is
"192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share.
3. Press [OK].
If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the
path again.
Locating the SMB folder using Browse Network
1. Press [Browse Network].
The client computers sharing the same network as the machine appear.
Network display only lists client computers you are authorized to access.
2. Select the group that contains the destination computer.
3. Select the computer name of the destination computer.
Shared folders under it appear.
You can press [Up One Level] to switch between levels.
4. Select the folder you want to register.
5. Press [OK].
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6. Scan
Deleting an SMB Registered Folder
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
3. Check that [Program / Change] is selected.
4. Select the name whose folder you want to delete.
Press the name key, or enter the registered number using the number keys.
You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-
Fax destination.
5. Press [Folder].
6. Press the protocol which is not currently selected.
A confirmation message appears.
7. Press [Yes].
8. Press [OK].
9. Press [Exit].
10. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
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Basic Procedure When Using Scan to Folder
Entering the Path to the Destination Manually
1. Press [Manual Entry].
2. Press [SMB].
3. Press [Manual Entry] on the right side of the path field.
4. Enter the path for the folder.
In the following example path, the shared folder name is "user" and the computer name is
"desk01":
\\desk01\user
5. Press [OK].
6. Depending on the destination setting, enter the user name for logging in to the computer.
Press [Manual Entry] to the right of the user name field to display the soft keyboard.
7. Depending on the destination setting, enter the password for logging in to the computer.
Press [Manual Entry] for the password to display the soft keyboard.
8. Press [Connection Test].
A connection test is performed to check whether the specified shared folder exists.
9. Check the connection test result, and then press [Exit].
10. Press [OK].
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6. Scan
Basic Procedure for Sending Scan Files by E-
mail
1. Display the initial scanner screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Scanner] icon on the Home screen 4.
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
3. Press the [E-mail] tab.
4. Place originals.
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Basic Procedure for Sending Scan Files by E-mail
5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab.
• Press [Original Feed Type], and then press [2 Sided Original].
• Press [PDF] under [Send File Type / Name].
6. Specify the destination.
You can specify multiple destinations.
7. To specify the e-mail sender, press [Sender Name], and then press [OK].
8. To use Message Disposition Notification, press [Recept. Notice].
If you select [Recept. Notice], the selected e-mail sender will receive e-mail notification when the e-
mail recipient has opened the e-mail.
9. Press the [Start] key.
Registering an E-mail Destination
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
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6. Scan
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [E-mail].
10. Press [Change] under "E-mail Address".
11. Enter the e-mail address.
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Basic Procedure for Sending Scan Files by E-mail
12. Press [OK].
13. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only].
If [E-mail / Internet Fax Destination] is specified, registered e-mail addresses appear in both
Internet fax address display and E-mail address display on the fax function screen, and in the
address display on the scanner function screen.
If [Internet Fax Destination Only] is specified, registered e-mail addresses only appear in Internet
fax display on the fax function screen.
14. If you want to use Internet fax, specify whether or not to use "Send via SMTP Server".
15. Press [OK].
16. Press [Exit].
17. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Deleting an E-mail Destination
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Address Book Mangmnt].
3. Check that [Program / Change] is selected.
4. Select the name whose e-mail address you want to delete.
Press the name key, or enter the registered number using the number keys. You can search by the
registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination.
5. Press [E-mail].
6. Press [Change] under "E-mail Address".
7. Press [Delete All], and then press [OK].
8. Press [OK].
9. Press [Exit].
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6. Scan
10. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Entering an E-mail Address Manually
1. Press [Manual Entry].
2. Enter the e-mail address.
3. Press [OK].
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Basic Procedure for Storing Scan Files
Basic Procedure for Storing Scan Files
• You can specify a password for each stored file. We recommend that you protect stored files from
unauthorized access by specifying passwords.
• Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using
the hard disk to store important files. The supplier shall not be responsible for any damage that may
result from the loss of files.
1. Display the initial scanner screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the
[Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Scanner] icon on the Home screen 4.
2. Make sure that no previous settings remain.
If a previous setting remains, press the [Reset] key.
3. Place originals.
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6. Scan
4. Press [Store File].
5. Press [Store to HDD].
6. If necessary, specify the stored file's information, such as [User Name], [File Name],
[Password], and [Select Folder].
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password, and then press [OK]. Re-enter the password for
confirmation, and then press [OK].
• Select Folder
Specify the folder in which to save the stored files.
7. Press [OK].
8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan
size.
9. Press the [Start] key.
Checking a Stored File Selected from the List
This section explains how to preview a file selected from the list of stored files.
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Basic Procedure for Storing Scan Files
1. Press [Select Stored File].
2. Specify the folder in which to save the stored files.
3. From the list of stored files, select the file you want to check.
You can select more than one file.
4. Press [Preview].
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6. Scan
Specifying the File Type
This section explains the procedure for specifying the file type of a file you want to send.
File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail
or Scan to Folder, and saving files on a memory storage device.
You can select one of the following file types:
• Single Page: [TIFF / JPEG], [PDF]
If you select a single-page file type when scanning multiple originals, one file is created for each
single page and the number of files sent is the same as the number of pages scanned.
• Multi-page: [TIFF], [PDF]
If you select a multi-page file type when scan multiple originals, scanned pages are combined and
sent as a single file.
Selectable file types differ depending on the scan settings and other conditions. For details about
file types, see "Notes About and Limitations of File Types", Scan.
1. Press [Send File Type / Name].
2. Select a file type.
If the File Type is set to [PDF], configure PDF File Setting as required.
3. Press [OK].
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6. Scan
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7. Document Server
This chapter describes frequently used Document Server functions and operations. For the information
not included in this chapter, see Copy/ Document Server on the supplied CD-ROM.
Storing Data
This section describes the procedure for storing documents on the Document Server.
• A document accessed with a correct password remains selected even after operations are
complete, and it can be accessed by other users. After the operation, be sure to press the [Reset]
key to cancel the document selection.
• The user name registered to a stored document in the Document Server is to identify the document
creator and type. It is not to protect confidential documents from others.
• When turning on the fax transmission or scanning by the scanner, make sure that all other
operations are ended.
File Name
A file name such as "COPY0001" and "COPY0002" is automatically attached to the scanned
document. You can change the file name.
User Name
You can register a user name to identify the user or user group that stored the documents. To assign
it, select the user name registered in the Address Book, or enter the name directly. Depending on
the security setting, [Access Privileges] may appear instead of [User Name].
For details about the Address Book, see "Registering Addresses and Users for Facsimile/Scanner
Functions", Connecting the Machine/ System Settings.
Password
To prevent unauthorized printing, you can specify a password for any stored document. A
protected document can only be accessed if its password is entered. If a password is specified for
the documents, the lock icon appears on the left side of the file name.
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7. Document Server
1. Press the [Home] key on the top left of the control panel, and press the [Document Server]
icon on the screen.
CXX002
2. Press [To Scanning Screen].
3. Press [Target Fldr. to Store].
4. Specify a folder in which to store the document, and then press [OK].
5. Press [User Name].
6. Specify a user name, and then press [OK].
The user names shown are names that were registered in the Address Book. To specify a name not
shown in the screen, press [Manual Entry], and then enter a user name.
7. Press [File Name].
8. Enter a file name, and then press [OK].
9. Press [Password].
10. Enter a password with the number keys, and then press [OK].
You can use four to eight digits for the password.
11. For double-check, enter the password again, and then press [OK].
12. Place the original.
13. Specify the original scanning conditions.
14. Press the [Start] key.
The original is scanned. The document is saved in the Document Server.
After scanning, a list of folders will be displayed. If the list does not appear, press [Finish Scanning].
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Printing Stored Documents
Printing Stored Documents
Prints stored documents on the Document Server.
The items you can specify on the printing screen are as follows:
• Paper tray
• The number of prints
• [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch])
• [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet])
• [Edit / Stamp] ([Margin Adj.], [Stamp])
• [2 Sided Copy Top to Top], [2 Sided Copy Top to Bottom], [Booklet], [Magazine]
For details about each function, see Copy/ Document Server.
1. Select a folder.
2. Select a document to be printed.
3. When printing two or more documents at a time, repeat Step 2.
Up to 30 documents can be printed.
4. When specifying printing conditions, press [To Printing Screen], and then configure print
settings.
5. Enter the number of print copies with the number keys.
The maximum quantity that can be entered is 999.
6. Press the [Start] key.
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7. Document Server
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8. Web Image Monitor
This chapter describes frequently used Web Image Monitor functions and operations. For the
information not included in this chapter, see Connecting the Machine/ System Settings on the supplied
CD-ROM or Web Image Monitor Help.
Displaying Top Page
This section explains the Top Page and how to display Web Image Monitor.
• When entering an IPv4 address, do not begin segments with zeros. For example: If the address is
"192.168.001.010", you must enter it as "192.168.1.10".
1. Start your Web browser.
2. Enter "http://(machine's IP address or host name)/" in your Web browser's URL bar.
Top Page of Web Image Monitor appears.
If the machine's host name has been registered on the DNS or WINS server, you can enter it.
When setting SSL, a protocol for encrypted communication, under environment which server
authentication is issued, enter "https://(machine's IP address or host name)/".
Web Image Monitor is divided into the following areas:
2
3
1
4
5
CVD004
1. Menu area
If you select a menu item, its content will be shown.
2. Header area
The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will
be displayed.
The link to Help and dialog box for keyword search appears.
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8. Web Image Monitor
3. Refresh/Help
(Refresh): Click
at the upper right in the work area to update the machine information. Click the Web
browser's [Refresh] button to refresh the entire browser screen.
(Help): Use Help to view or download Help file contents.
4. Basic Information area
Displays the basic information of the machine.
5. Work area
Displays the contents of the item selected in the menu area.
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9. Adding Paper and Toner
This chapter describes how to load paper into the paper tray and recommended paper sizes and types.
Precautions for Loading Paper
• When loading paper, take care not to trap or injure your fingers.
• Do not stack paper over the limit mark.
• To prevent multiple sheets from being fed at once, fan the paper before loading it.
• If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may
occur. Remove any remaining paper, stack them with the new sheets of paper, and then fan the
entire stack before loading it into the tray.
• Straighten curled or warped paper before loading.
• You might at times hear a rustling noise from paper moving through the machine. This noise does
not indicate a malfunction.
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9. Adding Paper and Toner
Loading Paper into Paper Trays
Every paper tray is loaded in the same way.
In the following example procedure, paper is loaded into Tray 2.
•
•
(mainly Europe and Asia)
Tray 1 can hold A4 paper only. If you want to print on A5 , B5 JIS , or 8 / × 11 from Tray
1, contact your service representative.
1
2
(mainly North America)
1
Tray 1 can hold 8 / × 11 paper only. If you want to print on A4 , A5 , or B5 JIS from Tray
2
1, contact your service representative.
• Check the paper edges are aligned at the right side.
• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side
fences may slip out of place.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
CVA010
2. Square the paper and load it print side up.
Do not stack paper over the limit mark.
CVA011
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Loading Paper into Paper Trays
3. Carefully push the paper tray fully in.
• Various sizes of paper can be loaded in Trays 2–4 by adjusting the positions of side fences and
end fence. For details, see "Changing the Paper Size in Trays 2–4", Paper Specifications and
Adding Paper.
• You can load envelopes in Trays 2–4. When loading envelopes, place them in the correct
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9. Adding Paper and Toner
Loading Paper into the Bypass Tray
Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that
cannot be loaded in the paper trays.
• The maximum number of sheets you can load at the same time depends on paper type. Do not
1. Open the bypass tray.
DAV001
2. Load the paper face down until you hear the beep.
3. Align the paper guides to the paper size.
If the guides are not flush against the paper, images might be skewed or paper misfeeds might
occur.
DAV002
• When you use the bypass tray, it is recommended to load the paper in orientation.
• Certain types of paper might not be detected properly when placed on the bypass tray. If this
happens, remove the paper and place it on the bypass tray again.
1
• Pull the extender out when loading sheets larger than A4 , 8 / × 11 in the bypass tray.
2
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Loading Paper into the Bypass Tray
• When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the
paper type.
• You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation.
• Specify the sizes of paper that are not automatically detected. For details about the sizes that can
• When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document
• When the [Panel Key Sound] is turned off, it does not sound if you load paper into the bypass tray.
For details about [Panel Key Sound], see "General Features", Connecting the Machine/ System
Settings.
Printing from the Bypass Tray Using the Printer Function
• If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the
Printer Features menu, the settings made using the control panel have priority over the printer driver
settings. For details, see "System", Print.
• The default of [Bypass Tray] is [Machine Setting(s): Any Type].
• Settings remain valid until they are changed.
• For details about setting printer drivers, see "Printing Documents", Print.
• The default setting for [Printer Bypass Paper Size] in [Tray Paper Settings] is [Auto Detect].
Specifying regular sizes using the control panel
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
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9. Adding Paper and Toner
CXX005
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Tray Paper Settings].
3. Press [Printer Bypass Paper Size].
4. Select the paper size.
5. Press [OK].
6. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
Specifying a custom size paper using the control panel
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
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Loading Paper into the Bypass Tray
CXX005
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Tray Paper Settings].
3. Press [Printer Bypass Paper Size].
4. Press [Custom Size].
If a custom size is already specified, press [Change Size].
5. Press [Vertical].
6. Enter the vertical size using the number keys, and then press [ ].
7. Press [Horizontal].
8. Enter the horizontal size using the number keys, and then press [ ].
9. Press [OK] twice.
10. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
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9. Adding Paper and Toner
Specifying thick paper, thin paper, or OHP transparencies for paper type using the
control panel
1
• Use A4
or 8 / × 11
size OHP transparencies, and specify their size.
2
• Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the
print side down.
• When printing onto OHP transparencies, remove printed sheets one by one.
1. Display the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
CXX005
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [User Tools] icon ( ) on the Home screen 4.
2. Press [Tray Paper Settings].
3. Press [Printer Bypass Paper Size], and then specify the paper size.
4. Press [OK].
5. Press [ Next].
6. Press [Paper Type: Bypass Tray].
7. Select the proper items, according to the paper type you want to specify.
• Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies.
• To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select
the appropriate paper thickness in the [Paper Thickness] area.
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Loading Paper into the Bypass Tray
8. Press [OK].
9. Close the initial settings screen.
• When using the standard operation panel
Press the [User Tools/Counter] key.
• When using the Smart Operation Panel
Press [User Tools/Counter] ( ) on the top right of the screen.
• We recommend that you use specified OHP transparencies.
• For details about paper thickness, see "Tray Paper Settings", Connecting the Machine/ System
Settings.
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9. Adding Paper and Toner
Loading Orientation-fixed Paper or Two-sided
Paper
Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or
copied paper) might not be printed correctly, depending on how the originals and paper are placed.
Settings for the User Tools
• Copier mode
Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server
Features menu, and then place the original and paper as shown below.
• Printer mode
Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer
Features menu, and then place the paper as shown below.
For details about the letterhead settings, see "Input / Output", Copy/ Document Server, or
"System", Print.
Original orientation and paper orientation
The meanings of the icons are as follows:
Icon
Meaning
Place or load paper scanned or printed side face up.
Place or load paper scanned or printed side face down.
• Original orientation
Original orientation
Readable orientation
Exposure glass
ADF
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Loading Orientation-fixed Paper or Two-sided Paper
Original orientation
Exposure glass
• Copy
ADF
Unreadable
orientation
• Scanner
• Paper orientation
• Copier mode
Copy side
One-sided
Tray 1
Trays 2–4
Bypass tray
Two-sided
• Printer mode
Print side
Tray 1
Trays 2–4
Bypass tray
One-sided
Two-sided
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9. Adding Paper and Toner
• In copier mode:
• In printer mode:
• To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must
specify [Letterhead] as the paper type in the printer driver's settings.
• If a print job is changed partway through printing from one-sided to two-sided printing, one-
sided output after the first copy may be printed facing a different direction. To ensure all
paper is output facing the same direction, specify different input trays for one-sided and two-
sided printing. Note also that two-sided printing must be disabled for the tray specified for
one-sided printing.
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Recommended Paper Sizes and Types
Recommended Paper Sizes and Types
This section describes recommended paper sizes and types.
• If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam
may occur.
• Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a
misfeed.
• When you load OHP transparencies, check the front and back of the sheets, and place them
correctly, or a misfeed might occur.
Tray 1
Paper type and weight
Paper size
Paper capacity
550 sheets
2
60–300 g/m (16 lb. Bond–
110 lb. Cover)
A4
Plain Paper–Thick Paper 4
1
8 / × 11
2
2
*1
60–300 g/m (16 lb. Bond–
550 sheets
110 lb. Cover)
Plain Paper–Thick Paper 4
1
A5 , B5 JIS , 8 / × 11
2
A4 , A5 , B5 JIS
To load paper any of the sizes specified above, contact your service representative.
*1
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9. Adding Paper and Toner
Tray 2
Paper type and weight
Paper size
Paper capacity
550 sheets
2
60–300 g/m (16 lb. Bond– Paper sizes that can be
110 lb. Cover)
detected automatically:
Plain Paper–Thick Paper 4
A3 , A4
, B5 JIS
SRA3
, A5 , B4 JIS
1
, 8 / × 11
,
2
A4 , A5 , B5 JIS , 11 ×
1
1
17 , 8 / × 14 , 8 / ×
2
2
1
1
11
, 7 / × 10 / , 12
4
2
× 18
2
60–300 g/m (16 lb. Bond– Select the paper size using
550 sheets
110 lb. Cover)
the Tray Paper Settings menu:
Plain Paper–Thick Paper 4
A5 , A6 , B6 JIS , 11 ×
1
1
17 , 8 / × 14 , 8 / ×
2
2
1
1
13 , 8 / × 11 , 8 / ×
2
4
1
14 , 8 / × 13 , 8 × 13
4
,
1
1
8 × 10 , 7 / × 10 /
,
4
2
1
1
5 / × 8 / , 8K , 16K
2
2
, 12 × 18 , 11 × 15
10 × 14
,
A3 , A4 , A5 , A6 , B4
JIS , B5 JIS , B6 JIS
,
1
1
8 / × 13 , 8 / × 14
8 / × 13 , 8 × 13 , 8 ×
,
2
4
1
4
10
,
1
1
1
7 / × 10 / , 5 / ×
4
2
2
1
8 / , 8K , 16K
, 11
2
× 15 , 10 × 14 , SRA3
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Recommended Paper Sizes and Types
Paper type and weight
Paper size
Paper capacity
550 sheets
2
*1
60–300 g/m (16 lb. Bond– Custom size
110 lb. Cover)
:
Plain Paper–Thick Paper 4
Vertical: 90.0–320.0 mm
Horizontal: 148.0–457.2
mm
Vertical: 3.55–12.59 inches
Horizontal: 5.83–18.00
inches
Envelopes
Select the paper size using
the Tray Paper Settings menu:
•
•
: 50 sheets
:
1
1
7
4 / × 9 /
, 3 / ×
8
2
8
Double flap: 15 sheets
Single flap: 25 sheets
1
7 / , C5 Env
, C6 Env
2
, DL Env
When loading paper with a vertical length of more than 304.8 mm (12.00 inches) in Trays 2–4, use
paper that has a horizontal width of 450.0 mm (17.71 inches) or less.
*1
Trays 3 and 4
Paper type and weight
Paper size
Paper capacity
550 sheets
2
60–300 g/m (16 lb. Bond– Paper sizes that can be
110 lb. Cover)
detected automatically:
Plain Paper–Thick Paper 4
A3 , A4
, B5 JIS
SRA3
, A5 , B4 JIS
1
, 8 / × 11
,
2
A4 , A5 , B5 JIS , 11 ×
1
1
17 , 8 / × 14 , 8 / ×
2
2
1
1
11
, 7 / × 10 / , 12
4
2
× 18
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9. Adding Paper and Toner
Paper type and weight
Paper size
Paper capacity
2
60–300 g/m (16 lb. Bond– Select the paper size using the 550 sheets
110 lb. Cover)
Tray Paper Settings menu:
Plain Paper–Thick Paper 4
1
11 × 17 , 8 / × 14
,
2
1
1
8 / × 13 , 8 / × 11 ,
8 / × 14 , 8 / × 13 , 8
2
2
1
1
4
4
× 13 , 8 × 10
,
1
1
7 / × 10 /
, 8K
,
4
2
16K
, 12 × 18 , 11 × 15
, 10 × 14
A3 , A4 , B4 JIS , B5 JIS
1
1
, 8 / × 13 , 8 / × 14
2
4
1
, 8 / × 13 , 8 × 13 , 8
4
× 10
,
1
1
7 / × 10 / , 8K , 16K
4
2
, 11 × 15 , 10 × 14
SRA3
,
2
*1
60–300 g/m (16 lb. Bond– Custom size
:
550 sheets
110 lb. Cover)
Plain Paper–Thick Paper 4
Vertical: 182.0–320.0 mm
Horizontal: 148.0–457.2 mm
Vertical: 7.17–12.59 inches
Horizontal: 5.83–18.00
inches
Envelopes
Select the paper size using the 50 sheets
Tray Paper Settings menu:
1
1
4 / × 9 / , C5 Env
8
2
When loading paper with a vertical length of more than 304.8 mm (12.00 inches) in Trays 2–4, use
paper that has a horizontal width of 450.0 mm (17.71 inches) or less.
*1
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Recommended Paper Sizes and Types
Bypass tray
Paper type and weight
Paper size
Paper capacity
2
52–300 g/m (14 lb. Bond– Paper sizes that can be
• 100 sheets (up to 10 mm
in height)
110 lb. Cover)
detected automatically:
Thin Paper–Thick Paper 4
• Thick Paper 1: 40 sheets
• Thick Paper 2–Thick
Paper 3: 20 sheets
A3 , A4
B4 JIS , B5 JIS
, SRA3
, A5
, A6 ,
, B6 JIS
• Thick Paper 4: 16 sheets
1
11 × 17 , 8 / × 11
,
,
2
1
1
5 / × 8 / , 12 × 18
2
2
SRA3
2
*1
52–300 g/m (14 lb. Bond–
• 100 sheets (up to 10 mm
in height)
110 lb. Cover)
Thin Paper–Thick Paper 4
• Thick Paper 1: 40 sheets
1
11 × 17 , 8 / × 14
,
2
1
• Thick Paper 2–Thick
Paper 3: 20 sheets
1
8 / × 13 , 8 / × 11
8 / × 14 , 8 / × 13 , 8
,
2
2
1
1
4
4
× 13 , 8 × 10
,
• Thick Paper 4: 16 sheets
1
1
1
7 / × 10 /
, 5 / ×
4
2
2
1
8 / , 8K , 16K
, 12 ×
2
18 , 11 × 15 , 10 × 14
SRA4
,
A3 , A4
, A5
, A6
,
B4 JIS , B5 JIS
, B6 JIS
1
1
, 8 / × 14 , 8 / × 13
2
2
1
1
, 8 / × 14 , 8 / × 13
4
4
, 8 × 13 , 8 × 10
,
1
1
7 / × 10 /
, 8K
, 11 × 15 , 10 × 14
, SRA4
,
4
2
16K
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9. Adding Paper and Toner
Paper type and weight
Paper size
Paper capacity
2
*2
52–300 g/m (14 lb. Bond– Custom size
110 lb. Cover)
:
• 100 sheets (up to 10 mm
in height)
Thin Paper–Thick Paper 4
• Thick Paper 1: 40 sheets
Vertical: 90.0–320.0 mm
Horizontal: 148.0–457.2
mm
• Thick Paper 2–Thick
Paper 3: 20 sheets
*3, *4
• Thick Paper 4: 16 sheets
Vertical: 3.55–12.59 inches
Horizontal: 5.83–18.00
*3, *4
inches
1
OHP transparencies
Translucent paper
A4
, 8 / × 11
50 sheets
1 sheet
2
A3 , A4
JIS
, B4 JIS , B5
Label paper (adhesive labels) B4 JIS , A4
30 sheets
10 sheets
*1
Envelopes
1
1
7
4 / × 9 /
, 3 / ×
8
2
8
1
7 /
Env
, C5 Env
, DL Env
, C6
2
Select the paper size. For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray",
*1
*2
Enter the paper size. For copier mode, see "Copying onto Custom Size Paper from the Bypass Tray",
In printer or facsimile mode, the maximum horizontal length of the custom size is 600.0 mm (23.62
inches).
*3
*4
Paper that has a horizontal length of 432 mm (17.1 inches) or more is prone to creasing, feed failures,
and jamming.
Paper Thickness
*1
Paper Thickness
Paper weight
*2
2
Thin Paper
52–59 g/m (14–15 lb. Bond)
2
Plain Paper 1
60–74 g/m (16–20 lb. Bond)
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Recommended Paper Sizes and Types
*1
Paper Thickness
Paper weight
2
Plain Paper 2
75–81 g/m (20 lb. Bond)
2
Middle Thick
Thick Paper 1
Thick Paper 2
Thick Paper 3
Thick Paper 4
82–105 g/m (20–28 lb. Bond)
2
106–169 g/m (28 lb. Bond–90 lb. Index)
2
170–220 g/m (65–80 lb. Cover)
2
221–256 g/m (80 lb. Cover–140 lb. Index)
2
257–300 g/m (140 lb. Index–110 lb. Cover)
Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker.
*1
*2
Depending on the type of thin paper, the edges may crease or the paper may be misfed.
• Certain types of paper, such as translucent paper or OHP transparencies, may produce noise
when delivered. This noise does not indicate a problem and print quality is unaffected.
• The paper capacity described in the tables above is an example. Actual paper capacity might be
lower, depending on the paper type.
• When loading paper, make sure the stack height does not exceed the limit mark of the paper tray.
• If multiple sheet feeding occurs, fan sheets thoroughly or load sheets one by one from the bypass
tray.
• Flatten out curled sheets before loading them.
• Depending on the paper sizes and types, the copy/print speed may be slower than usual.
2
• When copying or printing onto letterhead paper, the paper placing orientation is different
• If you load paper of the same size and same type in two or more trays, the machine automatically
feeds from one of the trays in which [Yes] is selected for [Apply Auto Paper Select] when the first
tray in use runs out of paper. This function is called Auto Tray Switching. This saves interrupting a
copy run to replenish paper when making a large number of copies. You can specify the paper
type of the paper trays under [Paper Type]. For details, see "Tray Paper Settings", Connecting the
Machine/ System Settings. For the setting procedure of the Auto Tray Switching function, see
"General Features", Copy/ Document Server.
• When loading label paper:
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9. Adding Paper and Toner
• We recommend that you use specified label paper.
• It is recommended to place one sheet at a time.
• Press [Bypass], and then select the appropriate paper thickness for [Paper Type].
• When loading OHP transparencies:
• It is recommended to place one sheet at a time.
• When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/
Document Server.
• Fan OHP transparencies thoroughly whenever you use them. This prevents OHP
transparencies from sticking together, and from feeding incorrectly.
• Remove copied or printed sheets one by one.
• When loading translucent paper:
• When loading translucent paper, always use long grain paper, and set the paper direction
according to the grain.
• Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent
paper before loading.
• Remove copied or printed sheets one by one.
• When loading coated paper:
• To print on coated paper: press the [User Tools/Counter] key, press [Tray Paper Settings],
and then, for each tray's [Paper Type] be sure to specify [Paper Type] to [Coated Paper], and
[Paper Thickness] to the appropriate paper thickness.
• To print on high-gloss coated paper: press the [User Tools/Counter] key, press [Tray Paper
Settings], and then, for each tray's [Paper Type], be sure to set [Paper Type] to [Coated
Paper: Gloss].
• When loading coated paper or glossy paper, always fan the paper before using it.
• If a paper jam occurs or if the machine makes a strange noise when feeding stacks of coated
paper, feed the coated paper from the bypass tray one sheet at a time.
• After continuous printing of A5
, A6 , envelopes or other smaller custom paper sizes, printing
on different sized paper may require a wait of up to 1 minute for adjustments.
Thick Paper
This section gives you various details about and recommendations concerning thick paper.
2
When loading thick paper of 106–300 g/m (28 lb. Bond–110 lb. Cover), follow the
recommendations below to prevent misfeeds and loss of image quality.
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Recommended Paper Sizes and Types
• Store all your paper in the same environment - a room where the temperature is 20–25°C (68–
77°F) and the humidity is 30–65%.
• When loading paper in Trays 1–4, be sure to load at least 20 sheets. Also, be sure to position the
side fences flush against the paper stack.
• Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be
sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or
feed in together even after they are fanned, load them one by one from the bypass tray.
• When loading thick paper, set the paper direction according to its grain, as shown in the following
diagram:
Direction of paper
Tray 1
Trays 2–4
Bypass tray
grain
Not
recommended
• Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in
[Tray Paper Settings].
• Even if thick paper is loaded as described above, normal operations and print quality might still not
be possible, depending on the paper type.
• Prints might have prominent vertical creases.
• Prints might be noticeably curled. Flatten out prints if they are creased or curled.
Envelopes
This section gives you various details about and recommendations concerning envelopes.
• Do not use window envelopes.
• Misfeeds might occur depending on the length and shape of the flaps.
• Only envelopes that are at least 148 mm (5.9 inches) wide and whose flaps are open can be
loaded in the orientation.
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9. Adding Paper and Toner
• When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they
might not feed into the machine.
• Before loading envelopes, press down on them to remove any air from inside, flatten out all four
edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by
running a pencil or ruler across them.
In copier mode
The way to load envelopes varies depending on the orientation of the envelopes. When copying
onto envelopes, load them according to the applicable orientation shown below:
How to load envelopes
Orientation of
envelopes
Exposure glass
Trays 2–4
Bypass tray
Side-opening
envelopes
• Flaps: open
• Flaps: open
• Flaps: open
• Bottom side of
envelopes: toward
the left of the
• Bottom side of
envelopes: toward
the right of the
machine
• Bottom side of
envelopes: toward
the left of the
machine
machine
• Side to be
scanned: face
down
• Side to be printed:
face up
• Side to be printed:
face down
*1
Side-opening
envelopes
• Flaps: closed
• Flaps: closed
• Bottom side of
envelopes: toward
the back of the
machine
• Bottom side of
envelopes: toward
the back of the
machine
• Flaps: closed
• Bottom side of
envelopes: toward
the back of the
machine
• Side to be
scanned: face
down
• Side to be printed:
face down
• Side to be printed:
face up
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Recommended Paper Sizes and Types
You cannot load side-opening envelopes in the orientation in Trays 3 and 4.
*1
In printer mode
The way to load envelopes varies depending on the orientation of the envelopes. When printing
onto envelopes, load them according to the applicable orientation shown below:
How to load envelopes
Types of envelopes
Trays 2–4
Bypass tray
Side-opening
envelopes
• Flaps: open
• Flaps: open
• Bottom side of envelopes:
toward the right of the
machine
• Bottom side of envelopes:
toward the left of the machine
• Side to be printed: face down
• Side to be printed: face up
*1
Side-opening
envelopes
• Flaps: closed
• Bottom side of envelopes:
toward the back of the
machine
• Flaps: closed
• Bottom side of envelopes:
toward the back of the
machine
• Side to be printed: face down
• Side to be printed: face up
You cannot load side-opening envelopes in the orientation in Trays 3 and 4.
*1
When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings]
To print on envelopes that are loaded with their short edges against the machine body, rotate the
print image by 180 degrees using the printer driver.
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9. Adding Paper and Toner
Recommended envelopes
For information about recommended envelopes, contact your local dealer.
• Load only one size and type of envelope at a time.
• The Duplex function cannot be used with envelopes.
• To get better output quality, it is recommended that you set the right, left, top, and bottom print
margin, to at least 15 mm (0.6 inches) each.
• Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print
one or two envelopes to check print quality.
• Copied or printed sheets are delivered to the internal tray even if you specified a different tray.
• Flatten out prints if they are creased or curled.
• Check the envelopes are not damp.
• High temperature and high humidity conditions can reduce print quality and cause envelopes to
become creased.
• Depending on the environment, copying or printing on envelopes may wrinkle them even if they
are recommended.
• Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a
solid color on an envelope, lines may appear where the overlapped edges of the envelope make it
thicker.
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Adding Toner
Adding Toner
This section explains precautions when adding toner, how to send faxes or scanned documents when
the toner has run out, and how to dispose of used toner.
• Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite
on contact with naked flame.
• Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so
risks fire and burns. Toner will ignite on contact with naked flame.
• Do not use a vacuum cleaner to remove spilled toner (including used toner). Absorbed toner
may cause a fire or explosion due to electrical contact flickering inside the vacuum cleaner.
However, it is possible to use a vacuum cleaner that is explosion-proof and dust ignition-proof. If
toner is spilled on the floor, remove the spilled toner slowly using a wet cloth, so that the toner is
not scattered.
• Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting
in dirtying of skin, clothing, and floor, and accidental ingestion.
• Store toner (new or used), toner containers, and components that have been in contact with
toner out of reach of children.
• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
environment. Consult a doctor if necessary.
• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult
a doctor if necessary.
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9. Adding Paper and Toner
• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor
if necessary.
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
clothing. If toner comes into contact with your clothing, wash the stained area with cold water.
Hot water will set the toner into the fabric and make removing the stain impossible.
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and
water.
• When replacing a toner or waste toner container or consumables with toner, make sure that the
toner does not splatter. Put the waste consumables in a bag after they are removed. For
consumables with a lid, make sure that the lid is shut.
• Always replace the toner cartridge when a notification appears on the machine.
• Fault may occur if you use toner other than the recommended type.
• When adding toner, do not turn off the main power. If you do, settings will be lost.
• Store toner where it will not be exposed to direct sunlight, temperatures above 35°C (95°F), or
high humidity.
• Store toner horizontally.
• Do not shake the toner cartridge with its mouth down after removing it. Residual toner may scatter.
• Do not repeatedly install and remove toner cartridges. This will result in toner leakage.
Follow the instruction on the screen regarding how to replace a toner cartridge.
• If "Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement
toner cartridge at hand.
• If appears when there is a lot of toner, follow the toner replacement instructions that appear on
the screen. Pull out the cartridge, and then reinstall it.
• You can check the name of the required toner and the replacement procedure using the [ Add
Toner] screen.
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Adding Toner
• For details about how to check contact number where you can order supplies, see "Inquiry",
Maintenance and Specifications.
Sending Faxes or Scanned Documents When Toner Has Run Out
When the machine has run out of toner, the indicator on the display lights. Note that even if there is no
toner left, you can still send faxes or scanned documents.
• If number of communications executed after the toner has run out and not listed in the automatically
output Journal exceeds 200, communication is not possible.
1. Display the initial facsimile or scanner screen.
• When using the standard operation panel
Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon or the
[Scanner] icon on the [Home] screen.
CXX002
• When using the Smart Operation Panel
Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then
press the [Fax] icon or the [Scanner] icon on the Home screen 4.
2. Press [Exit], and then perform transmission operation.
The error message disappears.
• Any reports are not printed.
Disposing of Used Toner
This section describes what to do with used toner.
Toner cannot be re-used.
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9. Adding Paper and Toner
Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the
container when you dispose of it.
(mainly Europe and Asia)
If you want to discard your used toner container, please contact your local sales office. If you discard it
by yourself, treat it as general plastic waste material.
(mainly North America)
Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.
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10. Troubleshooting
This chapter describes basic troubleshooting procedures.
When a Status Icon Is Displayed
This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.
Status Icons
Status
: Paper Misfeed icon
Appears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Original Misfeed icon
: Load Paper icon
Appears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
Appears when paper runs out.
For details about loading paper, see "Loading Paper",
Paper Specifications and Adding Paper.
: Add Toner icon
Appears when toner runs out.
For details about adding toner, see "Adding Toner",
Maintenance and Specifications.
: Add Staple icon
Appears when staples run out.
For details about adding staples, see "Adding Staples",
Maintenance and Specifications.
: Waste Toner Full icon
Appears when the waste toner bottle is full.
For details about replacing the waste toner bottle, see
"Replacing the Waste Toner Bottle", Maintenance and
Specifications.
: Hole Punch Receptacle Full icon
: Service Call icon
Appears when the hole punch receptacle is full.
For details about removing punch waste, see "Removing
Staple Waste", Troubleshooting.
Appears when the machine is malfunctioning or requires
maintenance.
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10. Troubleshooting
Status Icons
: Open Cover icon
Status
Appears when one or more covers of the machine are
open.
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When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing
When the Indicator Lamp for the [Check Status]
Key Is Lit or Flashing
If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to
display the [Check Status] screen. Check the status of each function in the [Check Status] screen.
[Check Status] screen
1
2
4
3
CUR012
1. [Mach./Applic. Stat] tab
Indicates the status of the machine and each function.
2. [Check]
If an error occurs in the machine or a function, press [Check] to view details.
Pressing [Check] displays an error message or the corresponding function screen. Check the error message
displayed on the function screen and take the appropriate action. For details about how to resolve the
problems described in error messages, see "When Messages Appear", Troubleshooting.
3. Messages
Displays a message that indicates the status of the machine and each function.
4. Status icons
The status icons that can be displayed are described below:
: The function is performing a job.
: An error has occurred on the machine.
: The function cannot be used because an error has occurred in the function or machine. This icon may also
appear if the toner is running low.
The following table explains problems that cause the indicator lamp for the [Check Status] key to light or
flash.
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10. Troubleshooting
Problems
Causes
Solutions
Documents and reports do
not print out.
The paper output tray is full. Remove the prints from the tray.
Documents and reports do
not print out.
There is no paper left.
Load paper. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper.
An error has occurred.
A function which has the
status "Error Occurred" in
the [Check Status] screen is
defective.
Press [Check] in the function which the
error has occurred. Then check the
displayed message, and take
appropriate action. For details about
error messages and their solutions, see
"When Messages Appear",
Troubleshooting.
You can use other functions normally.
The machine is unable to
connect to the network.
A network error has
occurred.
• Check that the machine is
correctly connected to the
network, and that the machine is
correctly set. For details about
how to connect the network, see
"Interface Settings", Connecting
the Machine/ System Settings.
• For details about connecting to
the network, contact your
administrator.
• If the indicator lamp is still lit even
after trying to solve the problem
as described here, contact your
service representative.
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When the Machine Makes a Beeping Sound
When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine produces to
alert users about left originals and other machine conditions.
Beep patterns
Single short beep
Meanings
Causes
Panel/screen input
accepted.
A control panel or screen key was
pressed.
Short, then long beep
Panel/screen input rejected. An invalid key was pressed on the
control panel or screen, or the entered
password was incorrect.
Single long beep
Two long beeps
Job completed successfully. A Copier/Document Server Features
job has finished.
Machine has warmed up.
When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
Five long beeps
Soft alert
An auto reset was performed through
the simple screen of the Copier/
Document Server function, the
Facsimile function, or the Scanner
function.
Five long beeps repeated
four times.
Soft alert
An original has been left on the
exposure glass or paper tray is empty.
Five short beeps repeated
five times.
Strong alert
The machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper
jam or toner request, if the machine's covers are opened and closed repeatedly within a short
space of time, the beep alert might continue, even after normal status has resumed.
• You can select to enable or disable beep alerts. For details about Panel Key Sound, see "General
Features", Connecting the Machine/ System Settings.
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10. Troubleshooting
When You Have Problems Operating the
Machine
Problems
Causes
Solutions
When the machine is turned Functions other than the
Wait a little longer.
on, the only icon that copier function are not yet
appears on the home screen ready.
is the [Copier] icon. (When
using the standard operation
panel)
The machine has just been
Functions other than the
Wait a little longer.
turned on and the User Tools copier function are not yet
screen is displayed, but the
User Tools menu has items
missing.
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
The indicator lamp remains
lit and the machine does not does not enter Sleep mode
In some cases, the machine
Before you press the [Energy Saver]
key, check that the status of the
enter Sleep mode even
though the [Energy Saver]
key was pressed.
when the [Energy Saver] key machine does not prevent it from
is pressed.
entering Sleep mode. For details about
statuses that inhibit Sleep mode, see
"Saving Energy", Getting Started.
The display is turned off.
The machine is in Sleep
mode.
When using the standard operation
panel
Press the [Energy Saver] key or
the [Check Status] key to clear
Sleep mode.
When using the Smart Operation
Panel
Press the [Check Status] key to
clear Sleep mode.
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The power is turned off.
Make sure the main power indicator is
off, and then turn on the power.
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When You Have Problems Operating the Machine
Problems
Causes
Solutions
The power turns off
automatically.
The Weekly Timer setting is
set to [Main Power Off].
Change the Weekly Timer setting. For
details about the Weekly Timer setting,
see "Timer Settings", Connecting the
Machine/ System Settings.
The user code entry screen is Users are restricted by User For details about how to log in when
displayed.
Code Authentication.
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
The Authentication screen
appears.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
Authentication is set.
An error message remains,
even if misfed paper is
removed.
Paper is still jammed in the
tray.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
An error message remains
displayed even if the
One or more covers that are Close all the covers of the machine.
not indicated are still open.
indicated cover is closed.
Original images are printed You may have loaded the
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
on the reverse side of the
paper.
paper incorrectly.
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10. Troubleshooting
Problems
Misfeeds occur frequently.
Causes
Solutions
Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while performing
staple or stack printing.
• Take the stiffness out of the paper
with your hands to straighten out
the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Lay cut paper on a flat surface to
prevent paper from curling, and
do not lean it against the wall. For
details about the proper way to
store paper, see "Paper Storage",
Paper Specifications and Adding
Paper.
Misfeeds occur frequently.
The tray's side or end fences
may not be set properly.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Check that the side or end fences
are set properly. For details about
setting the side and end fences,
see "Changing the Paper Size",
Paper Specifications and Adding
Paper.
178
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When You Have Problems Operating the Machine
Problems
Causes
Solutions
Misfeeds occur frequently.
Paper of undetectable size
has been loaded.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper.
Misfeeds occur frequently.
There is a foreign object on
the finisher tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
finisher tray.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex in [System Settings] to enable duplex
Change the setting for "Apply Duplex"
printing.
printing for the paper tray. For details
about setting "Apply Duplex", see
"Tray Paper Settings", Connecting the
Machine/ System Settings.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for type that can be used for duplex
In [System Settings], select a paper
duplex printing.
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.
Paper does not align neatly The paper press attached to Adjust the paper press so that it points
when it is output from the
internal shift tray.
the paper output slot of the
internal shift tray is pointed
towards the back or front of
the tray.
in the same direction as the paper that
is output.
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10. Troubleshooting
Problems
Causes
Solutions
An error has occurred when The Address Book cannot be Wait a while, and then retry the
the Address Book is
changed from the display
panel or Web Image
Monitor.
changed while deleting the
multiple stored documents.
operation.
The Address Book cannot be The Address Book cannot be
• Wait until the Address Book
backup is complete, and then try
to change the Address Book
again.
changed from the display
panel.
changed while it is being
backed up from Web Image
Monitor or other tools
running on the computer.
• If an SC997 error occurs, press
[Exit].
Cannot use Web Image
Monitor to print documents
stored in Document Server.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
• For details about specifying print
volume limits, see Security Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
The function does not run or If you are not able to carry
Wait until the current job is completed
before trying again.
cannot be used.
out your job, it may be that
the machine is being used
by another function.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The function does not run or The function cannot be
Wait a while. When the Address Book
cannot be used.
performed while the Address backup is complete, the function will
Book is being backed up
from Web Image Monitor or
other tools running on the
computer.
be performed.
Paper is bent.
Paper may be bent when it is Change the output tray to the finisher
ejected from the finisher
upper tray.
shift tray.
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When You Have Problems Operating the Machine
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
When Multiple Functions Cannot Be Executed Simultaneously
If you are not able to carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
181
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10. Troubleshooting
Messages Displayed When Using the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
Messages
Causes
Solutions
"Cannot delete the folder
because it contains locked
files. Please contact the file
administrator."
The folder cannot be deleted Unlock the locked original to delete it.
because it contains a locked For details about locked files, see
original.
Security Guide.
"Cannot detect original
size."
The original placed on the
exposure glass is a non-
standard size.
• Place the original on the exposure
glass again. Face the original
down.
• If the machine cannot detect the
size of the original, specify the
size manually - do not use Auto
Paper Select mode or the Auto
Reduce/Enlarge function. For
details about specifying the
settings, see "Sizes Detectable
with Auto Paper Select", Paper
Specifications and Adding Paper.
"Cannot detect original
size."
Original is not placed, or the
original placed on the
exposure glass is a non-
standard size.
• Place the original correctly.
• Specify the paper size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the exposure
glass cover or the Auto Document
Feeder (ADF) triggers the
automatic original size detection
process. Lift the exposure glass
cover or the ADF 30 degrees or
more.
182
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Messages Displayed When Using the Copy/Document Server Function
Messages
Causes
Solutions
"Cannot display preview of
this page."
The image data may have
been corrupted.
Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
"Cannot punch this paper
size."
The Punch function cannot
be used with paper size
selected.
For details about paper sizes, see
"Specifications for Punch Unit (Internal
Finisher SR3130)", Maintenance and
Specifications.
"Cannot staple paper of this The Staple function cannot
Select an appropriate paper size. For
details about paper sizes, see
"Specifications for Internal Finisher
SR3130" and "Specifications for
Finisher SR3180", Maintenance and
Specifications.
size."
be used with paper size
selected.
"Check paper size."
An irregular paper size is
set.
If you press the [Start] key, the copy
will start using the selected paper.
"Duplex is not available with A paper size not available in Select an appropriate paper size. For
this paper size."
Duplex mode has been
selected.
details about paper sizes, see
"Specifications for the Main Unit",
Maintenance and Specifications.
"Exceeded the maximum
The number of pages the
For details about how to check the
number of sheets that can be user is permitted to copy has number of copies available per user,
used. Copying will be
stopped."
been exceeded.
see Security Guide.
"File being stored exceeded The scanned originals have
Press [Exit], and then store again with
an appropriate number of pages.
max. number of pages per
file. Copying will be
stopped."
too many pages to store as
one document.
183
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10. Troubleshooting
Messages
Causes
Solutions
"Magazine or Booklet mode You selected the
Make sure originals for the
is not available due to mixed "Magazine" or "Booklet"
"Magazine" or "Booklet" function are
scanned using the same function.
image mode."
function for originals
scanned using different
functions, such as copy and
printer.
"Maximum number of sets is The number of copies
You can change the maximum copy
n."
exceeds the maximum copy quantity from [Max. Copy Quantity] in
quantity.
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server.
(A figure is placed at n.)
"Memory is full. nn originals The scanned originals
Press [Print] to copy scanned originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
exceed the number of pages and cancel the scanning data. Press
that can be stored in
memory.
[Clear Memory] to cancel the scanning
data and not copy.
("n" in the message
represents a changeable
number.)
"Press [Continue] to scan
and copy remaining
originals."
The machine checked if the
remaining originals should
be copied, after the scanned [Stop] to stop copying.
originals were printed.
Remove all copies, and then press
[Continue] to continue copying. Press
"Rotate Sort is not available A size of paper for which
Select an appropriate paper size. For
with this paper size."
Rotate Sort is not available is
selected.
details about paper sizes, see "Sort",
Copy/ Document Server.
"Stapling capacity
exceeded."
The number of sheets per set Check the number of sheets to be
is over the staple capacity.
stapled. For details about the stapler
capacity, see "Specifications for
Internal Finisher SR3130" and
"Specifications for Internal Finisher
SR3180", Maintenance and
Specifications.
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Messages Displayed When Using the Copy/Document Server Function
Messages
Causes
Solutions
"The selected folder is
locked. Please contact the
file administrator."
An attempt was made to edit For details about locked folders, see
or use a locked folder.
Security Guide.
• If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
copies of the scanned originals first, and then automatically proceed to scan and to copy the
remaining originals. In this case, the resulting sorted pages will not be sequential. For details about
Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server.
185
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10. Troubleshooting
Messages Displayed When Using the Facsimile
Function
Messages
Causes
Solutions
"Cannot find the specified
path. Please check the
settings."
The name of the computer or Check that the computer name and the
folder entered as the
destination is wrong.
folder name for the destination are
correct.
"Error occurred, and
transmission was
cancelled."
• Original jammed during Press [Exit], and then send the
Immediate Transmission. documents again.
• A problem occurred in
the machine, or noise
occurred on the
telephone line.
"Functional problem
occurred. Stopped
processing."
The power was turned off
while the machine was
receiving a document by
Internet Fax.
Even if you turn on the power
immediately, depending on the mail
server, the machine might not be able
to resume reception of the Internet Fax
if the timeout period has not expired.
Wait until the mail server's timeout
period has expired, and then resume
reception of the Internet Fax. For
details about reception of the Internet
Fax, contact your administrator.
"Functional problems with
facsimile. Data will be
initialized."
There is a problem with the
fax.
Record the code number shown on the
screen, and then contact your service
representative. Other functions can be
used.
"Memory is full. Cannot
scan more. Transmission will
be stopped."
The memory is full.
If you press [Exit], the machine returns
to standby mode and starts transmitting
the stored pages.
Check the pages that have not been
sent using the Communication Result
Report, and then resend those pages.
"Put original back, check it
and press the Start key."
Original jammed during
Memory Transmission.
Press [Exit], and then send the
documents again.
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Messages Displayed When Using the Facsimile Function
Messages
Causes
Solutions
"Some page(s) are near
blank."
The first page of the
document is almost blank.
The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax.
• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can
also be confirmed from Web Image Monitor. For details about how to confirm the settings from
Web Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, asking
you to add paper. If there is paper left in the other trays, you can receive documents as usual, even
if the message appears on the screen. You can turn this function on or off with "Parameter Settings".
For details about how to do this, see "Parameter Settings", Fax.
When There Is a Problem Specifying the Network Settings
Messages
Causes
Solutions
"Check whether there are
any network problems."
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
• Check that the correct alias phone
number is listed in [H.323
Settings] of [Facsimile Features].
For details about H.323 Settings,
see "Initial Settings", Fax.
[13-10]
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
Cannot access gatekeeper.
• Check that the correct gate
keeper address is listed in [H.323
Settings] of [Facsimile Features].
For details about H.323 Settings,
see "Initial Settings", Fax.
[13-11]
• For details about network
problems, contact your
administrator.
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10. Troubleshooting
Messages
Causes
Solutions
"Check whether there are
any network problems."
Registering of user name is
rejected by SIP server.
• Correct that the correct SIP Server
IP Address and SIP User Name
are listed in [SIP Settings] of
[Facsimile Features]. For details
about SIP Settings, see "Initial
Settings", Fax.
[13-17]
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
Cannot access SIP server.
• Check that the correct SIP Server
IP Address is listed in [SIP
Settings] of [Facsimile Features].
For details about SIP Settings, see
"Initial Settings", Fax.
[13-18]
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
The password registered for
the SIP server is not the same contact your administrator.
as the password registered
For details about network problems,
[13-24]
for this machine.
"Check whether there are
any network problems."
In [Effective Protocol], the IP
address is not enabled, or an
incorrect IP address has been
registered.
• Check that IPv4 in [Effective
Protocol] is set to "Active" in
[System Settings]. For details
about effective protocol, see
"Interface Settings", Connecting
the Machine/ System Settings.
[13-25]
• Check that the correct IPv4
address is specified for the
machine in [System Settings]. For
details about IPv4 address, see
"Interface Settings", Connecting
the Machine/ System Settings.
• For details about network
problems, contact your
administrator.
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Messages Displayed When Using the Facsimile Function
Messages
Causes
Solutions
"Check whether there are
any network problems."
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
[13-26]
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• Check that the following settings
in [System Settings] are listed
correctly.
[14-01]
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about the network
connection of the destination,
contact the administrator at the
destination.
• For details about network
problems, contact your
administrator.
189
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10. Troubleshooting
Messages
Causes
Solutions
"Check whether there are
any network problems."
E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
• Check that User Name and
Password for the following
settings in [System Settings] are
listed correctly.
[14-09]
• SMTP Authentication
• POP before SMTP
• Fax E-mail Account
computer in which the folder
for transfer is specified.
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• Check that the user ID and
password for the computer with
the folder for forwarding are
correctly specified.
• Check that the folder for
forwarding is correctly specified.
• Confirm that the computer with the
folder for forwarding is properly
working.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
E-mail addresses for the
machine and the
administrator are not
registered.
• Check that the correct E-mail
Address is listed in [Fax E-mail
Account] of [System Settings]. For
details about Fax E-mail Account,
see "File Transfer", Connecting the
Machine/ System Settings.
[14-33]
• For details about network
problems, contact your
administrator.
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Messages Displayed When Using the Facsimile Function
Messages
Causes
Solutions
"Check whether there are
any network problems."
No POP3/IMAP4 server
address is registered.
• Check that the correct Server
Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings.
[15-01]
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
Cannot log in to the POP3/
IMAP4 server.
• Check that the correct User Name
and Password are listed in [Fax E-
mail Account] of [System
[15-02]
Settings]. For details about Fax E-
mail Account, see "File Transfer",
Connecting the Machine/ System
Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
No machine e-mail address
is programmed.
• Check that the correct machine e-
mail address is specified in
[System Settings]. For details
about settings of e-mail address,
see "File Transfer", Connecting the
Machine/ System Settings.
[15-03]
• For details about network
problems, contact your
administrator.
191
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10. Troubleshooting
Messages
Causes
Solutions
"Check whether there are
any network problems."
Cannot find the DNS server
or POP3/IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
[15-11]
• IP address of the DNS
Server
• the server name or IP
address of the POP3/
IMAP4 server
• the port number of the
POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
Cannot log in to the POP3/
IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
[15-12]
• the user name and password
for [Fax E-mail Account]
• the user name and password
for POP before SMTP
authentication
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
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Messages Displayed When Using the Facsimile Function
• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can
also be confirmed from Web Image Monitor. For details about how to confirm the settings from
Web Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, asking
you to add paper. If there is paper left in the other trays, you can receive documents as usual, even
if the message appears on the screen. You can turn this function on or off with "Parameter Settings".
For details about how to do this, see "Parameter Settings", Fax.
• If "Check whether there are any network problems." appears, the machine is not correctly
connected to the network or the settings of the machine are not correct. If you do not need to
connect to a network, you can specify the setting so this message is not displayed, and then the
[Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax.
If you reconnect the machine to the network, be sure to set "Display" by configuring the
appropriate User Parameter.
When the Remote Fax Function Cannot Be Used
Messages
Causes
Solutions
"Authentication with remote User authentication on the
For details about user authentication,
see Security Guide.
machine failed. Check
remote machine's auth.
settings."
main machine has failed.
"Authentication with remote User Code Authentication is
The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the main machine.
machine failed. Check
remote machine's auth.
settings."
set on the device connected
via the remote fax function.
"Authentication with remote The user does not have
For details about how to set
machine failed. Check
remote machine's auth.
settings."
permission to use the function permissions, see Security Guide.
on the main machine.
193
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10. Troubleshooting
Messages
Causes
Solutions
"Check whether there are
any network problems."
• An IP address has not
been registered for the
main machine.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
[16-00]
• A network is not
connected properly.
administrator.
• For details about network
problems, contact your
administrator.
"Connection with the remote A network error occurred
machine has failed. Check while using the remote fax
the remote machine status." function.
• Check that the main machine
supports the remote fax function.
• Check that the main machine is
working normally.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with the remote The main machine's power is Turn on the main machine's power.
machine has failed. Check
the remote machine status."
off.
"Connection with the remote A timeout error occurred
machine has failed. Check while an attempt was made
the remote machine status." to connect the device via
remote fax function.
• Check that the LAN cable is
correctly connected to the
machine.
• Check that the main machine is
working correctly.
• For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax.
194
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Messages Displayed When Using the Facsimile Function
Messages
Causes
Solutions
"Connection with the remote The settings or machine
machine has failed. There is configuration for using the
For details about the settings and
machine configuration for using the
remote fax function to connect to a
a problem with the remote
machine structure. Contact
the administrator."
remote fax function to
connect to the main machine main machine, contact your
are incorrect.
administrator.
"Transfer error has occured. A network error occurred
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
Check the status of the
remote machine."
during transfer.
contact your administrator.
• Check that the main machine is
working correctly.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about transmission,
contact your administrator.
"The HDD of the remote
machine is full."
The hard disk became full
after using the remote fax
function to scan an original.
Delete unnecessary files.
195
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10. Troubleshooting
Messages Displayed When Using the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When Using the Printer Function
Messages
Causes
Solutions
"Hardware Problem:
Ethernet"
An error has occurred in the
Ethernet interface.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Hardware Problem: HDD" An error has occurred in the
hard disk.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Hardware Problem: USB"
An error has occurred in the
USB interface.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Hardware Problem:
Wireless Card"
The wireless LAN board can
be accessed, but an error was the wireless LAN board is inserted
Turn off the power, and then confirm
detected.
correctly. After confirmation, turn on
the power again. If the message
appears again, contact your service
representative.
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
"Hardware Problem:
Wireless Card"
• The Bluetooth interface
Turn off the power, and then confirm
unit was connected while the Bluetooth interface unit is inserted
the machine was turned correctly. After confirmation, turn on
on.
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
the power again. If the message
appears again, contact your service
representative.
• The Bluetooth interface
unit was removed while
the machine was turned
on.
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Messages Displayed When Using the Printer Function
Messages
Causes
Solutions
"Load following paper in n. The printer driver settings are Check that the printer driver settings
To cancel job, press [Job
Reset]."
incorrect or the tray does not
contain paper of the size
selected in the printer driver.
are correct, and then load paper of
the size selected in the printer driver
into the input tray. For details about
how to change the paper size, see
"Changing the Paper Size", Paper
Specifications and Adding Paper.
(A figure is placed at n.)
"Paper in staple tray. Open If printing is stopped before it Remove the paper remaining in the
cover and remove paper."
is finished, paper may remain finisher.
in the finisher.
"Paper size and type are
The printer driver settings are
• Check that the printer driver
mismatched. Select another incorrect or the tray does not
tray from the following and contain paper of the size or
press [Continue]. To cancel type selected in the printer
settings are correct, and then
load paper of the size selected in
the printer driver into the input
tray. For details about how to
change the paper size, see
"Changing the Paper Size",
Paper Specifications and Adding
Paper.
job, press [Job Reset].
Paper size and type can
also be changed in User
Tools."
driver.
• Select the tray manually to
continue printing, or cancel a
print job. For details about how
to select the tray manually, or
cancel a print job, see "If an
Error Occurs with the Specified
Paper Size and Type", Print.
"Paper size of n is
The size of the paper in the
Select a tray containing paper that is
mismatched. Select another tray does not match the paper the same size as the specified paper
tray from the following and size specified in the printer
size.
press [Continue]. Paper
type can also be changed
in User Tools."
driver.
(A tray name is placed at
n.)
"Parallel I/F board has a
problem."
An error has occurred in the
IEEE 1284 interface board.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
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10. Troubleshooting
Messages
"Printer font error."
Causes
Solutions
An error has occurred in the
font settings.
Contact your service representative.
"Problems with the wireless The machine has detected a
Check that the Bluetooth unit is
installed properly, or contact your
service representative.
card. Please call service."
Bluetooth failure, or it could
not detect a Bluetooth unit. It
may be incorrectly installed.
(A "wireless LAN board" or
"Bluetooth unit" is referred
to as a "wireless card".)
"Cannot print because both The tray selected for other
Reset the job. Be sure the tray you
select for slip sheets is not providing
paper for other pages.
the main and designation
(chapter) sheets are set to
the same paper tray. Press
[Job Reset] to cancel the
job. To print the job again
specify different trays."
pages is the same as the one
for slip sheets.
When using direct print from a memory storage device
Messages
Causes
Solutions
"Exceeded the limit value for
total data size of the
selected files. Cannot select
more files."
• The size of the selected Files or groups of files larger than 1 GB
file exceeds 1 GB.
cannot be printed.
• The total size of the
selected files exceeds 1
GB.
• When the total size of the multiple
files that are selected exceeds 1
GB, select files separately.
• When the size of the selected file
exceeds 1 GB, print from a
memory storage device using a
function other than the Direct
printing function.
You cannot select files of different
formats at the same time.
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Messages Displayed When Using the Printer Function
Messages
Causes
Solutions
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
Save the file to a different memory
storage device, and then try to print
again.
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Messages Printed on the Error Logs or Reports When Using the Printer Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
When print jobs are canceled
Messages
"91: Error"
Causes
Solutions
Printing was canceled by the Check that the data is valid.
auto job cancel function due
to a command error.
"An error occurred while
You tried to store a file in the On the printer driver, select a job type
processing an Unauthorized Document Server when the
other than [Document Server] in "Job
Type:" or deselect [Unauthorized Copy
Prevention].
Copy Prevention job. The
job was cancelled."
[Unauthorized Copy
Prevention] was specified.
"An error occurred while
The [Enter User Text:] field
On the printer driver's [Detailed
processing an Unauthorized on the [Unauthorized Copy Settings] tab, click [Effects] in "Menu:".
Copy Prevention job. The
job was cancelled."
Prevention for Pattern
Details] screen is blank.
Select [Unauthorized Copy
Prevention], and then click [Details] to
display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
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10. Troubleshooting
Messages
"An error occurred while
processing an Unauthorized value less than 600 dpi
Copy Prevention job. The
job was cancelled."
Causes
Solutions
The resolution is set to a
On the printer driver, set the resolution
to 600 dpi or higher, or deselect
[Unauthorized Copy Prevention].
when [Unauthorized Copy
Prevention] is specified.
"Collate has been
cancelled."
Collate was canceled.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Exceeded the maximum unit The number of pages the
For details about print volume use
count for Print Volume Use.
The job has been
cancelled."
user is permitted to print has limitation, see Security Guide.
been exceeded.
"Receiving data failed."
"Sending data failed."
Data reception was aborted. Resend the data.
The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
When there is a problem with the print settings
Messages
Causes
Solutions
"Classification Code is
incorrect."
The classification code has
not been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification code.
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Messages Displayed When Using the Printer Function
Messages
Causes
Solutions
"Classification Code is
incorrect."
The classification code is not Select [Optional] for classification
supported with the printer
driver.
code. For details about how to specify
classification code settings, see
"Configuring Classification Codes",
Print.
"Duplex has been
cancelled."
Duplex printing was
canceled.
• Select an appropriate paper size
for the duplex function. For details
about paper, see "Specifications
for the Main Unit", Maintenance
and Specifications.
• Change the setting for "Apply
Duplex" in [System Settings] to
enable duplex printing for the
paper tray. For details about
setting "Apply Duplex", see "Tray
Paper Settings", Connecting the
Machine/ System Settings.
"Exceeded max. pages.
Collate is incomplete."
The number of pages
exceeds the maximum
number of sheets that you
can use Collate with.
Reduce the number of pages to print.
Specify the proper output tray.
PCL 6
"Output tray has been
changed."
The output tray was
changed because the paper
size of the specified output
tray is limited.
"Print overrun."
Images were discarded
while printing.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
PostScript 3
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
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10. Troubleshooting
Messages
Causes
Solutions
"Punch has been cancelled." Punch printing was
canceled.
Check the paper orientation, print
orientation, and then punch position.
Certain settings can produce print
results that might not be as expected.
"Staple has been cancelled." Stapling printing was
canceled.
Check the paper orientation, paper
quantity, print orientation, and staple
position. Certain settings can produce
print results that might not be as
expected.
When documents cannot be stored in the Document Server
Messages
Causes
Solutions
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
"Document Server is not
available to use. Cannot
store."
You cannot use the
Document Server function.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see Security Guide.
"Exceeded max. capacity of The hard disk became full
Delete some of the files stored in the
Document Server or reduce the size
that you want to send.
Document Server. Cannot
store."
after a file was stored.
"Exceeded max. number of
files of Document Server.
Cannot store."
The maximum file capacity
of the Document Server was Document Server.
exceeded.
Delete some of the files stored in the
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Messages Displayed When Using the Printer Function
Messages
Causes
Solutions
"Exceeded max. number of
files. (Auto)"
While using the error job
store function to store
Delete Hold Print files (automatic) or
unneeded files stored in the machine.
Normal Print jobs as Hold
Print files, the maximum file
capacity for file storage or
Hold Print file management
(automatic) was exceeded.
"Exceeded max. number of
pages of Document Server.
Cannot store."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"Exceeded max. number of
pages. (Auto)"
While using the error job
store function to store
Normal Print jobs as Hold
Print files, the maximum
page capacity was
exceeded.
Delete unneeded files stored in the
machine.
Reduce the number of pages to print.
"The print job has been
The hard disk became full
after a file was stored.
Delete the files stored in the Document
Server or reduce the file size to be sent.
cancelled because capture
file(s) could not be stored:
Exceeded max. memory."
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
files."
The maximum file capacity
of the Document Server was Server.
exceeded.
Delete the files stored in the Document
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
Document Server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide.
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10. Troubleshooting
When there is not enough free hard disk space
Messages
"HDD is full."
Causes
Solutions
When printing with the
PostScript 3 printer driver,
the hard disk capacity for
fonts and forms has been
exceeded.
Delete unneeded forms or fonts
registered in the machine.
"HDD is full."
The hard disk became full
while printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file.
Delete unneeded files stored in the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
"HDD is full. (Auto)"
The hard disk became full
while using the error job
store function to store
Normal Print jobs as Hold
Print files.
Delete unneeded files stored in the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
When there is not enough memory
Messages
Causes
Solutions
"84: Error"
There is no work area
available for image
processing.
Decrease the number of files sent to the
machine.
"92: Error"
Printing was canceled
Perform the print operation again if
necessary.
because [Job Reset] or the
[Stop] key was selected on
the machine's control panel.
When there is a problem with a parameter
Messages
"86: Error"
Causes
Solutions
Parameters of the control
code are invalid.
Check the print settings.
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Messages Displayed When Using the Printer Function
When the user lacks privileges to perform an operation
Messages
Causes
Solutions
"No response from the
server. Authentication has
failed."
A timeout occurred while
connecting to the server for
LDAP authentication or
Windows Authentication.
Check the status of the server.
"Printing privileges have not The PDF document you have Contact the owner of the document.
been set for this document." tried to print has no
privileges to print.
"You do not have a privilege The entered login user name Check that the user name and
to use this function. This job
has been cancelled."
or login password is not
correct.
password are correct.
"You do not have a privilege The logged in user is not
For details about how to set
to use this function. This job
has been cancelled."
allowed to use the selected
function.
permissions, see Security Guide.
"You do not have a privilege The logged in user does not For details about how to set
to use this function. This
operation has been
cancelled."
have the privileges to
register programs or change
the paper tray settings.
permissions, see Security Guide.
When a user cannot be registered
Messages
Causes
Solutions
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.
For details about automatic registration
of user information, see Security
Guide.
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10. Troubleshooting
Messages
Causes
Solutions
"Information for user
authentication is already
The user name for LDAP or
Integration Server
For details about user authentication,
see Security Guide.
registered for another user." authentication was already
registered in a different
server with a different ID,
and a duplication of the user
name occurred due to a
switching of domains
(servers), etc..
When other errors occur
Messages
"85: Error"
Causes
Solutions
The specified graphics
library is unavailable.
Check that the data is valid.
"98: Error"
The machine could not
access Hard disk correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
"99: Error"
This data cannot be printed. Check that the data is valid. For details
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
"Command Error"
An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
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Messages Displayed When Using the Printer Function
Messages
Causes
Solutions
"Compressed Data Error."
The printer detected corrupt
compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
"Data storage error."
You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Contact your service representative.
Document Server when the
hard disk was
malfunctioning.
"Error has occurred."
A syntax error, etc.,
occurred.
Check that the PDF file is valid.
"Exceeded max. number of
files to print for temporary / Print, Locked Print, Hold
While printing a Sample
Delete unneeded files stored in the
machine.
stored jobs."
Print, or Stored Print file, the
maximum file capacity was
exceeded.
"Exceeded max. number of
pages to print for
temporary / stored jobs."
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum page capacity
was exceeded.
Delete unneeded files stored in the
machine.
Reduce the number of pages to print.
"Failed to obtain file system." PDF direct printing could not Turn off the power, and then back on
be performed because the
file system could not be
obtained.
again. If the message appears again,
contact your service representative.
"File system is full."
PDF file does not print out
Delete all unnecessary files from the
because the capacity of the hard disk, or decrease the file size sent
file system is full. to the machine.
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10. Troubleshooting
Messages
Causes
Solutions
"I/O buffer overflow."
An input buffer overflow
occurred.
• In [Printer Features], under [Host
Interface], select [I/O Buffer],
and then set the maximum buffer
size to a larger value.
• Reduce the number of files being
sent to the machine.
"Insufficient Memory"
A memory allocation error
occurred.
PCL 6
On the printer driver's [Detailed
Settings] tab, click [Print Quality]
in "Menu:", and then select
[Raster] in the "Vector/Raster:"
list. In some cases, it will take a
long time to complete a print job.
"Memory Retrieval Error"
A memory allocation error
occurred.
Turn off the power, and then back on
again. If the message appears again,
replace the RAM. For details about
replacing the RAM, contact your
service representative.
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print.
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Messages Displayed When Using the Scanner Function
Messages Displayed When Using the Scanner
Function
Messages Displayed on the Control Panel When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Messages
Causes
Solutions
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
operating system's Help.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
"Exceeded max. number of
alphanumeric characters for specifiable alphanumeric
the path."
The maximum number of
The maximum number of characters
which can be entered for the path is
256. Check the number of characters
you entered, and then enter the path
again.
characters in a path has
been exceeded.
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10. Troubleshooting
Messages
Causes
Solutions
"Exceeded max. number of
alphanumeric characters."
The maximum enterable
number of alphanumeric
characters has been
exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage/
Delivery Function", Scan.
"Programmed. Cannot
program the destination(s)
that is not programmed in
the address book."
The destinations selected
while registering to the
program contain a folder
WSD destinations and DSM
destinations cannot be registered to the
program because they cannot be
destination for which one of registered in the address book. For
the following destinations is
set:
manually entered and delivery server
destinations, register the destinations in
the address book, and then try to
register them to the program again.
manually entered
destination, delivery server
destination, WSD
destination, or DSM
destination
"Scanner journal is full.
Please check Scanner
Features."
[Print & Delete Scanner
Journal] in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Print or delete Scanner Journal. For
details about Scanner Features, see
"General Settings", Scan.
"The entered file name
contains invalid character(s). character that cannot be
Enter the file name again
using any of the following 1
byte characters. " 0 to 9 " , "
A to Z " , " a to z " , " . - _""
The file name contains a
Check the file name set at the time of
scanning. For details about characters
that can be used in file names, see
"Specifying the File Name", Scan.
used.
"The entered file name
contains invalid character(s). character that cannot be
Enter the file name again
using any of the following 1
byte characters. " 0 to 9 " , "
A to Z " , " a to z " , " . - _""
The file name contains a
Check the file name specified at the
time of scanning. The file name
specified in the Sending Scan Files to
Folders function cannot contain the
following characters:
used.
\ / : * ? " < > |
The file name cannot start or end with a
period ".".
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
The currently logged-in user For details about how to set
does not have permission to permissions, see Security Guide.
view the destination that was
registered in the program.
"The program is recalled.
Cannot recall the
The destination stored in the Enter the destination directly to send
program could not be called data separately.
destination(s) that is deleted because it was deleted from
from the address book."
the address book.
"The program is recalled.
Cannot recall the folder
destination(s) with protection was set were registered in
code(s)." the program.
The folder destinations for
which the protection code
A destination for which the protection
code is set cannot be called by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
When documents cannot be scanned properly
Messages
Causes
Solutions
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the upside down.
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Check whether the original is set
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
"Check original's
orientation."
Documents may sometimes
not be scanned depending
on a combination of items
such as the specified scaling
factor and document size.
Change the orientation of the original,
and then try to scan the original again.
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10. Troubleshooting
Messages
Causes
Solutions
"Exceeded max. data
capacity."
The scanned data exceeded Specify the scan size and resolution
maximum data capacity.
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Check scanning resolution,
then press Start key again."
"Relationship between Resolution and
Scan Size", Scan.
"Exceeded max. data
capacity."
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Check the scanning
resolution, then reset n
original(s)."
"Relationship between Resolution and
Scan Size", Scan.
("n" in the message
represents a changeable
number.)
"Exceeded max. data
capacity."
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
Reduce the resolution or [Specify Size]
value, and then try to scan the original
again.
"Check the resolution and
the ratio and then press the
Start key again."
"Exceeded max. number of
files which can be used in
Document Server at the
same time."
The maximum number of
files that can be stored in the functions, and then delete unneeded
Document Server has been
exceeded.
Check the files stored by the other
files. For details about how to delete
files, see "Deleting Stored Documents",
Copy/ Document Server.
"Not all of the image will be If the scaling factor specified Reduce the scaling factor in "Specify
scanned."
in "Specify Reproduction
Ratio" is too large, part of
the image may be lost.
Reproduction Ratio", and then try to
scan the original again.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Not all of the image will be Using "Specify Reproduction Specify a large size in [Specify Size],
scanned."
Ratio" to scale down a large and then try to scan the original again.
document may cause part of
the image to be lost.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor.
"The size of the scanned
data is too small."
The data being scanned is
too small for the scale ratio
specified in [Specify Size].
Specify a higher resolution or a large
size in [Specify Size], and then try to
scan the original again.
"Check the resolution and
the ratio and then press the
Start key again."
When documents cannot be scanned because the memory is full
Messages
Causes
Solutions
"Memory is full. Cannot
Because of insufficient hard
Try one of the following measures:
scan. The scanned data will disk space, the first page
• Wait for a while, and then retry
the scan operation.
be deleted."
could not be scanned.
• Reduce the scan area or scanning
resolution. For details about
changing scan area and scanning
resolution, see "Scan Settings" of
Various Scan Settings, Scan.
• Delete unneeded stored files. For
details about how to delete stored
files, see "Deleting a Stored File",
Scan.
"Memory is full. Do you
Because there is not enough Specify whether to use the data or not.
want to store scanned file?" free hard disk space in the
machine for storing in the
Document Server, only some
of the pages could be
scanned.
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10. Troubleshooting
Messages
Causes
Solutions
"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
Because there is not enough Specify whether to use the data or not.
free hard disk space in the
machine for delivering or
sending by e-mail while
storing in the Document
Server, only some of the
pages could be scanned.
When data transmission fails
Messages
Causes
The entered user name or
Solutions
"Authentication with the
• Check that the user name and
password are correct.
destination has failed. Check password was invalid.
settings. To check the current
status, press [Scanned Files
Status]."
• Check that the ID and password
for the destination folder are
correct.
• A password of 128 or more
characters may not be
recognized.
"Exceeded max. E-mail size. The file size per page has
Change the scanner features settings
as follows:
Sending E-mail has been
cancelled. Check [Max. E-
mail Size] in Scanner
Features."
reached the maximum e-
mail size specified in
[Scanner Features].
• Increase the e-mail size limit in
[Max. E-mail Size].
• Change the [Divide & Send E-
mail] setting to [Yes (per Page)] or
[Yes (per Max. Size)]. For details
about these settings, see "Send
Settings", Scan.
"Sending the data has
failed. The data will be
resent later."
A network error has
occurred and a file was not automatically after the preset interval. If
sent correctly.
Wait until sending is retried
sending fails again, contact your
administrator.
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scanned Files
Status]."
Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
Allocate sufficient space.
"Transmission has failed. To While a file was being sent, If the same message appears again
check the current status,
press [Scanned Files
Status]."
a network error occurred
and the file could not be sent be a mixed network, or else network
correctly.
after scanning again, the cause could
settings were changed during WSD
scanner transmission. For details about
network error, contact your
administrator.
When data cannot be sent because a currently used file is selected
Messages
Causes
Solutions
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the
name of a file whose status
is "Waiting..."
Cancel transmission ("Waiting..." status
cleared), and then change the file
name.
"Selected file is currently in
use. Password cannot be
changed."
You cannot change the
password of a file whose
status is "Waiting..."
Cancel transmission ("Waiting..." status
cleared), and then change the
password.
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the
sender's name whose status cleared), and then change the user
is "Waiting..."
Cancel transmission ("Waiting..." status
name.
"Some of selected files are
currently in use. They could
not be deleted."
You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed).
Cancel transmission ("Waiting..." status
cleared), and then delete the file.
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10. Troubleshooting
When data cannot be sent because there are too many documents or pages
Messages
Causes
Solutions
"Exceeded max. number of
pages per file. Do you want exceeded the maximum
The file being stored has
Specify whether to store the data or
not. Scan the pages that were not
to store the scanned pages
as 1 file?"
number of pages for one file. scanned, and then store them as a new
file. For details about storing files, see
"Storing and Saving the Scanned
Documents", Scan.
"Exceeded max. number of
Too many files are waiting to Try again after they have been
stored files. Cannot send the be delivered.
scanned data as capturing
delivered.
files is unavailable."
"Exceeded max. page
capacity per file. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
The number of scanned
pages exceeded the
maximum page capacity.
Select whether to send the data that
has already been scanned.
"Exceeded maximum
number of file to store.
Delete all unnecessary files."
Too many files are waiting to Try again after they have been
be delivered. delivered.
When the WSD scanner function cannot be used
Messages
Causes
Solutions
"Cannot communicate with
PC. Contact the
administrator."
WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.
For details about how to enable or
disable the WSD protocol, see Security
Guide.
"Cannot start scanning
Scan Profile is not set on the Set Scan Profile. For details about how
because communication was client computer.
failed."
to do this, see "Creating a New Scan
Profile", Scan.
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Cannot start scanning
The [Take no action] setting Open scanner properties, click the
because communication was has been selected on the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.
failed."
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
"Cannot start scanning.
Check the setting(s) on the
PC."
The Scan Profile might be
incorrectly configured.
Check the Scan Profile configuration.
"Could not send the data
because the PC timed out
before it was sent."
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
When documents cannot be stored on a memory storage device
Messages
Causes
Solutions
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
The memory storage device
is full and scan data cannot
be saved. Even if the
memory storage device
appears to have sufficient
free space, data might not
be saved if the maximum
number of files that can be
saved is exceeded.
• Replace the memory storage
device.
• If the document is scanned as
single-page or divided multiple
pages, data already written to the
memory storage device is saved
as is. Replace the memory storage
device, and then press [Retry] to
save the remaining data, or press
[Cancel] to redo the scan.
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10. Troubleshooting
Messages
Causes
Solutions
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory storage device Unlock the write-protection on the
is write-protected.
memory storage device.
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory storage device
is faulty, or the file name
contains a character that
cannot be used.
• Check to see if the memory
storage device is defective.
• Check the memory storage
device. It might be unformatted,
or its format might be
incompatible with this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan.
"Exceeded max. page
capacity per file. Press
[Write] to write the scanned maximum number of pages
data to the memory storage that can be scanned by this
device, or press [Cancel] to machine was exceeded
The scan could not be
completed because the
Reduce the number of documents to be
written to the memory storage device,
and then try again.
delete."
during writing to the memory
storage device.
"Memory is full. Press [Write] The scan could not be
to write the current scanned completed because there
data to the memory storage was insufficient hard disk
device, or press [Cancel] to memory at the time of saving
Select whether or not to save the
scanned document to the memory
storage device.
delete."
to the memory storage
device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when using the TWAIN driver. If a message not described here appears, act
according to the message.
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect." encryption key was invalid.
The entered login user
name, password, or driver
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
The logged in user name
does not have permission for permissions, see Security Guide.
scanner function.
For details about how to set
function has been denied."
"Cannot add any more
scanning mode."
The maximum number of
registerable scan modes has can be stored is 100. Delete unneeded
The maximum number of modes that
been exceeded.
modes.
• Place the original correctly.
"Cannot detect the paper
size of the original. Specify
the scanning size."
The set original was
misaligned.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the exposure
glass cover or the ADF triggers
the automatic original size
detection process. Lift the
exposure glass cover or the ADF
30 degrees or more.
"Cannot specify any more
scanning area."
The maximum number of
registerable scan areas has areas that can be stored is 100. Delete
The maximum number of scanning
been exceeded.
unneeded scanning areas.
"Clear Misfeed(s) in ADF."
A paper misfeed has
occurred inside the ADF.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
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10. Troubleshooting
Messages
Causes
Solutions
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable error has An unrecoverable error has occurred
occurred on the machine.
in the machine. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient.
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Insufficient memory. Reduce Scanner memory is
• Reset the scan size.
• Lower the resolution.
the scanning area."
insufficient.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
"No response from the
scanner."
The machine or client
computer is not connected to
the network correctly.
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
"No response from the
scanner."
The network is crowded.
Wait for a while, and then try to
reconnect.
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10. Troubleshooting
Messages
Causes
Solutions
"Scanner is in use for other
function. Please wait."
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
• Wait for a while, and then
reconnect.
• Cancel the job that is being
processed. Press the [Stop] key.
Follow the instructions in the
message that appears and exit
the function that is running.
"Scanner is not available on The TWAIN scanner function Contact your service representative.
the specified device."
cannot be used on this
machine.
"Scanner is not ready.
Check the scanner and the
options."
The ADF cover is open.
Check whether the ADF cover is
closed.
"The name is already in use. You tried to register a name Use another name.
Check the registered
names."
that is already in use.
When there is a problem connecting to the scanner
Messages
Causes
Solutions
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set.
For details about an access mask,
contact your administrator.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead." not set to "On".
The main power of the
previously used scanner is
Check whether the main power of the
scanner used for the previous scan has
been turned on.
("XXX" and "YYY" indicate
scanner names.)
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Messages Displayed When Using the Scanner Function
Messages
Causes
Solutions
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead." correctly.
The machine is not
connected to the network
• Check that the previously used
scanner is connected to the
network correctly.
("XXX" and "YYY" indicate
scanner names.)
• Cancel the personal firewall of
the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
• Select the scanner used for the
previous scan.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Scanner is not available.
Check the scanner
The machine's power is off.
Turn on the power.
connection status."
"Scanner is not available.
Check the scanner
connection status."
The machine is not
connected to the network
correctly.
• Check whether the machine is
connected to the network
correctly.
• Deselect the personal firewall
function of the client computer.
For details about firewall, see
Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
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10. Troubleshooting
Messages
Causes
Solutions
"Scanner is not available.
Check the scanner
connection status."
Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.
• Check whether the machine's host
name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set
"LLMNR" of "IPv6" to [Active].
• In Windows XP, IPv6 address
cannot be obtained from the host
name. Specify the machine's IPv6
address in the Network
Connection Tool.
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When Other Messages Appear
When Other Messages Appear
Messages
Causes
Solutions
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
• The wireless LAN
Turn off the power, and then confirm
board was not inserted the wireless LAN board is inserted
when the machine was correctly. After confirmation, turn on
turned on.
the power again. If the message
appears again, contact your service
representative.
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
• The wireless LAN
board was pulled out
after the machine was
turned on.
• The settings are not
updated although the
unit is detected.
"Cannot connect with the
Bluetooth interface. Check
the Bluetooth interface."
• The Bluetooth interface Turn off the power, and then confirm
unit was installed while that the Bluetooth interface unit was
the machine was turned installed correctly. After confirmation,
on.
turn on the power again. If the
message appears again, contact your
service representative.
• The Bluetooth interface
unit was removed while
the machine was turned
on.
"Clean the scanning glass.
(Located next to the
exposure glass.)"
The scanning glass or guide Clean them. See "Maintaining Your
plate of the ADF is dirty.
Machine", Maintenance and
Specifications.
"Following output tray is full. The output tray is full.
Remove paper."
Remove paper from the output tray to
resume printing.
"Internal cooling fan is
active."
Large print runs will cause
the machine's interior to heat normal and the machine will be
The fan will emit noise, but this is
up, triggering the cooling
fan.
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed.
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10. Troubleshooting
Messages
Causes
Solutions
"Self checking..."
The machine is performing
image adjustment
operations.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
get ready.
"XXX is not responding."
The machine is busy
processing data.
To continue the current job, press
[Wait]. To stop the current job, press
[Force close].
(This message may appear
while you are using the
Smart Operation Panel.
"XXX" in this message
indicates the function is
being used.)
When There Is a Problem Scanning or Storing Originals
Messages
Causes
Solutions
"Cannot detect original size. The machine failed to detect
• Place the original correctly.
Select scan size." the size of the original.
• Specify the scan size, and then
place the originals again. For
details about the settings for when
fax function is being used, see
"Scan Settings", Fax.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the exposure
glass cover or the ADF triggers
the automatic original size
detection process. Lift the
exposure glass cover or the ADF
30 degrees or more.
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When Other Messages Appear
Messages
Causes
Solutions
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
"Original(s) is being
scanned for a different
function."
Another function of the
machine is being used.
Cancel the job in progress. Press [Exit],
and then press the [Stop] key. Follow
the instructions in the message that
appears and exit the function that is
running.
When the Home Screen Cannot Be Edited (When Using the Standard
Operation Panel)
Messages
Causes
Solutions
"The image data size is not
valid. See the manual for
required data."
The image data size is not
valid.
For details about file size for shortcut
image, see "Displaying an Image on
the [Home] Screen (When Using the
Standard Operation Panel)",
Convenient Functions.
"The format of the image
data is not valid. See the
manual for required data."
The file format of the shortcut The file format of shortcut images to be
image to be added is not
supported.
added must be PNG. Specify the
image again.
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10. Troubleshooting
When the Address Book Is Updated
Messages
Causes
Solutions
"Updating the destination list A network error has
• Check whether the server is
connected.
has failed. Try again?"
occurred.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
operating system's Help.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated from the network
using Web Image Monitor.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before you can resume operation.
Operation is not possible while this
message is displayed.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
Specify the destination or sender's
name again.
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When Other Messages Appear
When Data Cannot Be Sent Due to a Problem with the Destination
Messages
Causes
Solutions
"Some invalid destination(s) The specified group contains In the message that appears at each
contained. Do you want to
select only valid
destination(s)?"
fax destinations, e-mail
destinations, and/or folder
destinations, either of which
are incompatible with the
specified transmission
method.
transmission, press [Select].
"SMTP authentication E-mail The SMTP authentication e-
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
address and Administrator
E-mail address mismatch."
mail address and the
administrator's e-mail
address do not match.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Messages
Causes
Solutions
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
"The group destination
The user certificate
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
cannot be selected because (destination certificate) has
it contains a destination with expired.
a encryption certificate that
is not currently valid."
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
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10. Troubleshooting
Messages
Causes
Solutions
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
The device certificate (S/
MIME) has expired.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide.
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
There is no device certificate For details about the device certificate
(S/MIME), or the certificate (S/MIME), see Security Guide.
is invalid.
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because the Digital
Signature's device certificate PDF/A with digital
The device certificate (PDF
with digital signature or
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
is not currently valid."
signature) has expired.
(XXX and YYY indicate the
user action.)
"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the signature), or the certificate
device certificate."
There is no device certificate A new device certificate (PDF with
(PDF with digital signature or digital signature or PDF/A with digital
PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
is invalid.
(XXX and YYY indicate the
user action.)
• If a fax or an e-mail cannot be sent and a message appears which states that there is a problem
with the device certificate or user certificate, a new certificate must be installed. For details about
how to install a new certificate, see Security Guide.
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When Other Messages Appear
When Problems Occur While Logging In
Messages
Causes
Solutions
"Authentication has failed."
The entered login user name For details about the correct login user
or login password is not
correct.
name and login password, see
Security Guide.
"Authentication has failed."
The machine cannot perform For details about authentication, see
authentication. Security Guide.
When the User Lacks Privileges to Perform an Operation
Messages
Causes
Solutions
"You do not have the
privileges to use this
function."
The logged in user name
does not have permission for permissions, see Security Guide.
the selected function.
For details about how to set
"The selected file(s)
You have tried to delete files To check your access permission for
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
without the authority to do
so.
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide.
When the LDAP Server Cannot Be Used
Messages
Causes
Solutions
"Connection with LDAP
server has failed. Check the occurred and connection
server status." has failed.
A network error has
Try the operation again. If the message
is still shown, the network may be busy.
Check the settings for LDAP server in
[System Settings]. For details about
settings for LDAP server, see
"Programming the LDAP server",
Connecting the Machine/ System
Settings.
231
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10. Troubleshooting
Messages
Causes
Solutions
"Exceeded time limit for
LDAP server search. Check
the server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings.
"LDAP server authentication A network error has
Make settings correctly for the user
name and the password for LDAP
server authentication.
has failed. Check the
settings."
occurred and connection
has failed.
232
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INDEX
Document Server..... 10, 17, 48, 90, 115, 116, 137
DSM....................................................................... 26
Duplex Copy..................................................... 9, 75
2 Sided Print........................................................ 110
A
Address Book...................................11, 94, 95, 228
Address Book Management.................................48
ADF................................................. 8, 29, 33, 38, 68
Authentication screen............................................64
Auto document feeder.............................................8
Auto Reduce / Enlarge.................................. 14, 73
E
E-mail destination....................................... 127, 129
E-mail transmission................................................ 20
Embedding text information..................................24
Energy Saver key.................................................. 41
Enter key.................................................................41
Envelope................................85, 86, 113, 114, 163
Error log............................................................... 199
Error report.......................................................... 199
Exposure glass..........................................29, 33, 67
Exposure glass cover............................... 29, 36, 38
Extender...........................................................31, 35
External Options....................................................36
External tray..............................................37, 38, 40
B
Basic procedure.. 71, 91, 109, 117, 126, 131, 137
Beeping pattern...................................................175
Booklet................................................................... 14
Browser.................................................................. 48
Bypass tray........................31, 34, 84, 85, 146, 147
C
Canceling a transmission....................................100
Caster table for lower paper tray........... 36, 38, 39
Check Status key.................................... 41, 44, 173
Clear key................................................................41
Combine............................................................ 9, 14
Combine printing.................................................111
Combined copying............................................... 79
Communicating indicator......................................41
Computer............................................................. 218
Confidential File indicator.....................................41
Control panel............................................30, 33, 41
Copy orientation....................................................77
Copy/Document Server.....................................182
Custom size paper.............................................. 148
F
Facsimile................................................. 47, 91, 186
Fax destination................................................ 94, 95
Fax Received indicator......................................... 41
File type................................................................134
Frequently-used settings........................................12
Front cover.......................................................30, 33
H
Hold Print................................................................16
Home key........................................................ 41, 44
Home screen....................... 13, 47, 49, 52, 53, 227
Home screen image.............................................. 47
D
Data In indicator............................................. 41, 44
Data security for copying......................................28
Destination.................................................. 125, 229
Display panel.................................................. 41, 44
I
Immediate transmission.................................. 97, 98
Indicator...............................................................173
Initial settings..........................................................12
233
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Internal Finisher SR3130......................... 37, 38, 40
Internal Finisher SR3180......................... 37, 38, 40
Internal shift tray....................................... 37, 38, 40
Internal tray 1..................................................30, 33
Internal tray 2........................................... 37, 38, 40
Interrupt key........................................................... 41
IP-Fax......................................................................20
O
OCR unit.................................................................24
OHP transparency.............................................. 150
One-Sided Combine.............................................80
Options...................................................................36
Orientation-fixed paper......................................152
Original orientation...............................................75
J
P
Journal..................................................................106
Paper capacity.................................................... 155
Paper guides................................................... 31, 35
Paper size....................................................147, 155
Paper tray............................................... 30, 34, 144
Paper type............................................................155
Path.......................................................................125
PCL........................................................................107
Placing originals.................................................... 67
Preventing information leakage........................... 25
Printer Bypass Paper Size.......................... 147, 148
Printer driver.........................................................108
Problem....................................................... 176, 226
Program........................................................... 12, 57
Program key...........................................................41
L
LDAP Server.........................................................231
Loading paper.....................................................143
Loading two-sided paper................................... 152
Locked Print............................................................16
Logging in............................................................ 231
Logging in to the machine.....................................64
Lower paper trays....................... 30, 34, 36, 38, 39
Lower right cover............................................ 32, 35
M
Magazine.............................................................. 14
Main Power........................................................... 63
Main power indicator.....................................41, 44
Main power switch......................................... 30, 33
Managing document.......................................... 116
Media access lamp........................................ 41, 44
Media slots............................................................ 44
Memory transmission......................................91, 93
Menu key............................................................... 44
Q
R
Reducing my Costs.................................................. 9
Region A...................................................................7
Region B................................................................... 7
Registering destinations.........................................11
Remote Fax....................................................22, 193
Reset key................................................................ 41
Return key...............................................................44
Right cover.......................................................32, 35
Running out of toner............................................169
Message.........176, 182, 186, 196, 199, 200, 202,
N
S
Names of Major Features.......................................8
Network settings..................................................187
Sample Copy key..................................................41
Scan file.......................................................126, 131
234
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Scan to Folder...............................................23, 117
V
Vents.......................................30, 31, 32, 33, 34, 35
W
Sending scan files........................................... 10, 23
Shared folder.......................................................118
Shortcut.................................................................. 53
Shortcut icon............................................. 48, 49, 53
Shortcuts from the application list screen............ 55
Shortcuts to bookmarks.........................................54
Shortcuts to programs........................................... 54
Simple Screen key.................................................41
Smart Operation Panel...................................38, 39
SMB Folder................................120, 122, 123, 124
Sort...................................................................87, 88
Standard printing................................................ 109
Start key................................................................. 41
Status icon............................................................171
Stop key...........................................................41, 44
Stored documents.......................................104, 139
Stored file.............................................................132
Stored Print.............................................................16
Storing a document.............................................103
Storing data........................................................... 90
Storing document................................................ 115
Storing received documents................................. 18
Symbols.................................................................... 6
Web Image Monitor.................................... 27, 141
Widget................................................................... 56
WSD scanner...................................................... 216
T
Thick paper................................................. 150, 162
Toner............................................................167, 169
Tray 1...............................................................30, 34
Tray 2...............................................................30, 34
Turning On/Off the Power................................... 63
Two-Sided Combine............................................. 81
U
Unauthorized copy prevention............................ 28
Used toner........................................................... 169
User certificate.....................................................229
User Tools/Counter key....................................... 41
Using scanned files on the computer................... 10
235
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MEMO
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© 2013
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