Raymarine GPS Receiver DSM30 User Guide

DSM300 & DSM30  
Digital Sounder  
Module  
Installation Manual  
Document number: 87080-1  
Date: November 2006  
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Contents  
1.3 Selecting Sounder Module Mounting Location .................................... 10  
Chapter 2: Maintenance and Problem Solving ...............................................21  
2.1 Maintenance ........................................................................................ 21  
Routine Checks .................................................................................... 21  
Cleaning Instructions ........................................................................... 21  
EMC Servicing and Safety Guidelines ................................................... 22  
2.2 Resetting the System ............................................................................ 23  
For E Series and C Series Displays... ................................................ 23  
For hsb2 PLUS Series Displays... ..................................................... 23  
2.3 Problem Solving ................................................................................... 25  
Common Problems and Their Solutions ................................................ 25  
Status LED .......................................................................................... 26  
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4
2.4 How to Contact Raymarine ...................................................................28  
Technical Support ...........................................................................29  
Product Repair and Service .............................................................29  
In Europe ..............................................................................................30  
Technical Support ...........................................................................30  
Accessories and Parts .....................................................................30  
Worldwide Support ..............................................................................30  
Appendix:  
Specifications...............................................................................31  
General .................................................................................................31  
Sounder Features ..................................................................................31  
Index ......................................................................................... 33  
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5
Important Information  
Raymarine DSM300 and DSM30 Digital Sounder Modules provide echo sounder  
data that can be displayed on Raymarine E Series, C Series, and hsb2 PLUS  
(Pathfinder) Series display units.  
This manual contains important information for installing and maintaining your  
Digital Sounder Module. Raymarine’s Technical Services representatives or your  
local dealer will be available to answer any questions you may have.  
Instructions on how to operate the fishfinder application can be found in the  
handbook for your particular display system.  
Intended Use  
DSM300 and DSM30 DigitalSounder Modules are intendedfordepth finding and  
fishfinding purposes on recreational (non-IMO/SOLAS class) boats. Echo  
sounders require an appropriate Raymarine transducer and interconnecting  
cable.  
Safety Notices  
This equipment must be installed and operated in accordance with the  
instructions contained in this manual. Failure to do so can result in personal injury  
and/or navigational inaccuracies. In particular:  
CAUTION: High Voltage  
Digital Sounder Modules contains high voltages. Adjustments require specialized  
serviceproceduresandtoolsonlyavailabletoqualifiedservicetechniciansthere  
are no user serviceable parts or adjustments. The operator should never remove  
the cover or attempt to service the equipment.  
CAUTION: Transducer Cable  
Removing the transducer cable from the rear of the DSM300 or DSM30 while the  
sounder module is powered on can cause sparks. Only remove the transducer  
cable after power hasbeenremovedfrom theDSM. Aswithany electronicdevice,  
be sure the sounder module is mounted where it is well ventilated and free from  
gasoline fumes.  
If the transducer cable is accidentally removed while the DSM is powered on,  
remove power from the sounder module, replace the transducer cable, and then  
return power to the module. As a safety feature, the sounder module only  
recognizes that the transducer is connected at power-up.  
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6
DSM300 and DSM30 Installation Manual  
EMC Conformance  
All Raymarine equipment and accessories are designed to the best industry  
standards for use in the recreational marine environment.  
ThedesignandmanufactureofRaymarineequipmentandaccessoriesconformto  
the appropriate Electromagnetic Compatibility (EMC) standards, but correct  
installation is required to ensure that performance is not compromised.  
Declaration of Conformity  
Raymarine plc declare that the DSM300 and DSM30 Digital Sounder Modules are  
in compliance with the essential requirements of EMC directive 2004/108/EC.  
The original Declaration of Conformity certificate may be viewed on the relevant  
Product Disposal  
Waste Electrical and Electronic Equipment (WEEE) Directive  
The WEEE Directive requires the recycling of waste electrical and electronic  
equipment. While the WEEE Directive does not apply to some of Raymarine’s  
products, we support its requirements as part of our environmental policy and we  
ask you to be aware of how you should dispose of this product.  
The wheelie bin symbol found on our products signifies that it should not be  
disposed of in general waste or landfill. Please contact your local dealer, national  
distributor or Raymarine Technical Services for information on product disposal.  
Warranty  
To register your Digital Sounder Module ownership, please take a few minutes to  
fill out the warranty registration card found at the end of this handbook. It is very  
important that you complete the owner information and return the card to the  
factory in order to receive full warranty benefits.  
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7
Chapter 1: DSM Installation  
1.1 Introduction  
This chapter provides details for mounting the DSM300 and DSM30 and  
connecting to the display.  
For the system to display depth, water temperature and speed, you must install  
the transducer type(s) capable of transmitting the appropriate data.  
Planning the Installation  
Before you install your system, plan the installation, considering:  
Location of the sounder module, as described in Section 1.3  
Cable Runs, as described in Section 1.5  
Correct transducer for your application  
EMC Installation Guidelines  
All Raymarine equipment and accessories are designed to the best industry  
standards for use in the recreational marine environment.  
Their design and manufacture conforms to the appropriate Electromagnetic  
Compatibility (EMC) standards, but correct installation is required to ensure that  
performance is not compromised. Although every effort has been taken to ensure  
that they will perform under all conditions, it is important to understand what  
factors could affect the operation of the product.  
Theguidelinesgivenheredescribethe conditionsforoptimumEMCperformance,  
but it is recognized that it may not be possible to meet all of these conditions in all  
situations. ToensurethebestpossibleconditionsforEMCperformancewithinthe  
constraints imposed by any location, always ensure the maximum separation  
possible between different items of electrical equipment.  
For optimum EMC performance, it is recommended that wherever possible:  
Raymarine equipment and cables connected to it are:  
At least 5 ft (1.5 m) from any equipment transmitting or cables carrying  
radio signals, e.g., VHF radios, cables and antennas. In the case of SSB  
radios, the distance should be increased to 7 ft (2 m).  
More than 7 ft (2 m) from the path of a radar beam. A radar beam can nor-  
mally be assumed to spread 20 degrees above and below the radiating  
element.  
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8
DSM300 and DSM30 Installation Manual  
The equipment is supplied from a separate battery from that used for engine  
start. Voltage drops below 10 V and starter motor transients can cause the  
equipment to reset.  
This will not damage the equipment, but may cause the loss of some informa-  
tion and may change the operating mode.  
Raymarine specified cables are used. Cutting and rejoining these cables can  
compromise EMC performance and must be avoided unless doing so is  
detailed in the installation manual.  
If a suppression ferrite is attached to a cable, this ferrite should not be  
removed. If the ferrite needs tobe removed duringinstallationitmustbe reas-  
sembled in the same position.  
Suppression Ferrites  
The following illustration shows typical cable suppression ferrites used with  
Raymarine equipment. Always use the ferrites supplied by Raymarine.  
D3548-3  
Connections to Other Equipment  
If your Raymarine equipment is to be connected to other equipment using a cable  
not supplied by Raymarine, a suppression ferrite must always be attached to the  
cable that is closest to the Raymarine unit.  
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Chapter 1: DSM Installation  
9
1.2 Unpacking and Inspecting the Components  
Unpack your system carefully, to prevent damage to the equipment. Save the  
carton and packing, in case you need to return the unit for service. Check that you  
have all the correct system components:  
DSM300  
Power Cable, 3m  
part no. R69053  
C Series Network Cable, 3m  
part no. E65010  
DSM300 Digital Sounder Module,  
part no. E63069  
DSM300  
DSM300  
hsb2 adapter, 4-pin to 3-pin  
part no. R69081  
& DSM30  
Installation  
Manual  
Operation  
Manual  
Installation Manual,  
part no. 87080  
Operation Manual for PLUS  
Displays, part no. 81249  
Mounting Screws,  
No.8 (x4)  
DSM30  
Power Cable, 3m  
part no. R69053  
Mounting Screws, No.8 (x4)  
DSM30 Digital Sounder Module,  
DSM300  
& DSM30  
Installation  
Manual  
part no. E63074  
C Series Network Cable, 3m  
part no. E65010  
Installation Manual,  
part no. 87080  
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10  
DSM300 and DSM30 Installation Manual  
A 3m-long cable is included for connecting your sounder module to a C Series or  
hsb2 PLUS (Pathfinder) Series display. Longer cables and connection cables for  
other types of systems must be purchased separately.  
Note: C Series displays have 4-pin connectors while the older hsb2 PLUS Series displays  
have a 3-pin configuration. This requires that you use a 4-pin to 3-pin adapter (Raymarine  
part number R69081) when connecting a sounder module to an hsb2 PLUS Series display.  
This adapter is included with the DSM300 but must be ordered separately with a DSM30.  
Select from the following cable options:  
Cable Options  
System  
Cable  
Part No.  
SeaTalkhs Network Cable, RJ-45, 1.5m  
SeaTalkhs Network Cable, RJ-45, 5m  
SeaTalkhs Network Cable, RJ-45, 10m  
SeaTalkhs Network Cable, RJ-45, 20m  
E Series  
E55049  
E55050  
E55051  
E55052  
C Series  
C Series Network Cable, 4-pin-to-4-pin, 10m  
E65011  
hsb2 PLUS Series hsb2 In Line Terminator  
R58117  
E55040  
R69081  
hsb2 Splitter Cable  
(Pathfinder)  
hsb2 Adapter Cable, 4-pin to 3-pin  
1.3 Selecting Sounder Module Mounting Location  
DSM300 and DSM30 sounder modules are waterproof to IPX-7 is and is designed  
to be mounted either above or below deck.  
Mount the DSM where it is:  
protected from physical damage and excessive vibration  
protected from prolonged exposure to rain, salt spray and direct sunlight  
well ventilated  
as close to the transducer as possible  
Do not locate the DSM:  
in the engine compartment  
on the main console  
When planning the installation, the following should be considered to ensure  
reliable and trouble free operation:  
Access: There must be sufficient space below the unit to enable cable con-  
nections to the panel connectors, avoiding tight bends in the cable.  
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Chapter 1: DSM Installation  
11  
Interference: The selected location should be far enough away from  
devices that may cause interference, such as motors, generators, and radio  
transmitter/receivers. (See the EMC guidelines earlier in this chapter.)  
Magneticcompass:Mounttheunitatleast3ft(1m)awayfromamagnetic  
compass.  
Cable runs: The unit must be located near a DC power source. The power  
cable supplied is 10 ft (3 m).  
Environment: Provide good ventilation to prevent overheating.  
CAUTION: Do Not Remove the Transducer Cable  
Removing the transducer cable from the sounder module while  
power is turned on can cause sparks. As with any electronic  
device, be sure the sounder module is mounted where it is well  
ventilated and free from gasoline fumes.  
1.4 Mounting the Sounder Module  
The DSM can be mounted either above or below deck using the supplied  
hardware. To allow for ease of cable connection, mount the sounder module so  
that the cables hang below the unit.  
Weight: 2.2 lbs (1.0 Kg)  
9.96 in (252.9 mm)  
Compass Safe Distance: 39 in (1 m)  
D7468-1  
7.37 in (187.2 mm)  
9.51 in (241.6 mm)  
10.76 in (273.3 mm)  
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12  
DSM300 and DSM30 Installation Manual  
To mount the DSM:  
1. Hold the module in the location where you want to mount it, making sure it is  
perpendicular to the deck.  
2. Mark the location of the four key holes onto the mounting surface.  
V
ertical  
x4  
D7479-1  
3. Drill a 9/64" pilot hole at each of the marked locations.  
V
ertical  
x4  
D7538-1  
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Chapter 1: DSM Installation  
13  
Note: For fiberglass with a gelcoat surface, youshould overdrill the surface to prevent the  
gelcoat from chipping when driving in the screw. Before drilling the pilot hole, hand drill  
the marked location with an oversized bit and countersink to approximately 3/8" diame-  
ter.  
4. Drivethesupplied#8 screwsintothepilotholes. Screw them inabouthalfway.  
5. Mount the module to the surface, slipping the screw heads through the four  
key holes.  
6. Press the module downward so the screws align with the narrow end of the  
keyholes.  
1
2
3
6 mm  
minimum  
D7480-1  
7. Tighten the screws. Do not overtighten.  
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14  
DSM300 and DSM30 Installation Manual  
1.5 Cable Runs  
Consider the following before installing the system cables:  
You will need to attach power, transducer, and display cables.  
All cables should be adequately secured, protected from physical damage,  
and protected from exposure to heat.  
Avoid running cables through bilges or doorways, or close to moving or hot  
objects.  
Avoid sharp bends.  
Use a watertight feed-through wherever a cable passes through an exposed  
bulkhead or deckhead.  
Secure cables in place using tie-wraps or lacing twine. Coil any extra cable  
and tie it out of the way.  
1.6 System Connections  
The connector panel provides the following connection sockets:  
T/D, 7-pin socket for connecting to the transducer  
HSB2, 4-pin socket for connecting to a C Series or hsb2 PLUS Series display  
POWER, 3-pin socket; two for connecting to boat’s DC power and one RF  
ground (screen) connection  
SEATALK HS, RJ-45 socket for connecting to an E Series display  
10.7 to 32 VDC (DSM300),  
10.7 to 18 VDC (DSM30)  
E Series Display  
C Series or hsb2 PLUS  
Transducer  
D7464-2  
CAUTION:  
To protect exposed pins, please place the attached dust cover  
over the socket (4-pin or RJ-45) to which you are not connecting a  
cable.  
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Chapter 1: DSM Installation  
15  
Transducer Connection  
A 30 ft (10 m) cable is supplied with the transducer. This cable has a connector  
plug (with an outer nut that you must attach) at one end for attaching to the  
“T/D” connector on the sounder module. Optional extension cables are available.  
CAUTION: Do Not Cut or Splice the Transducer Cable  
There is high voltage on the transducer cable. Splicing could  
create a safety hazard.  
Cutting the transducer cable severely reduces sonar  
performance. If the cable is cut, it must be replaced—it cannot  
be repaired.  
Cutting the transducer cable will void the warranty and  
invalidate the European CE mark.  
DC Power Connection  
The DSM300 is intended for use on boat’s DC power systems rated from 10.7 V to  
32 V. The DSM30 is intended for use on boat’s DC power systems rated from 10.7  
V to 18 V (12 volt systems only).  
The power connection to the unit should be made at either the output of the  
battery isolator switch or at a DC power distribution panel. Power should be fed  
directlytotheDSMviaitsowndedicatedcablesystemandprotectedbyathermal  
circuitbreaker orfuse onthered(positive)wire that is installed close to the power  
connection.  
A10ft(3m)powercableissuppliedwiththeunit. Thiscable hasaconnectorplug  
at one end for attaching to the “POWER” connector on the sounder module and  
3wiresattheotherendforconnectingthepowersupply.Thepowercablemaybe  
extended by up to 60 ft (20 m) using a wire gauge of AWG 12 or greater.  
TheREDwiremustbeconnectedtothe feedfromthepositive(+)batteryterminal  
and the BLACK wire to the feed from the negative (–) battery terminal. The shield  
wire (drain) should be connected to the boat’s RF ground. See “Ground  
Connection” on page 18.  
Install a quick blow 8 amp fuse on the red (positive) wire.  
CAUTION: If the power connections are accidentally reversed the  
system will not work. Use a multimeter to ensure that the input  
power leads are connected for correct polarity.  
DC power is connected at the 3-pin POWER connector on the unit’s connector  
panel. The connector (viewed from the outside) and pin functions are shown in  
the following diagram and table.  
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16  
DSM300 and DSM30 Installation Manual  
1
2
D6162-1  
3
Pin No. Function  
Color  
1
2
3
Battery positive  
Red  
Battery negative  
Black  
Shield (drain wire)  
No insulation  
There is no power switch on the DSM. The unit turns on when the power cord is  
attached to boat’s power and plugged into the POWER connector on the  
connector panel.  
Note: You should locate the DSM so that the power cord can be easily removed, if  
necessary. If the sounder is placed in a difficult-to-reach location, Raymarine strongly  
suggests installing an on/off switch on the DSM power cord at a point where it is easily  
accessible.  
Sounder Module  
E Series Display Unit  
Power Supply  
Transducer  
Power Connections with an E Series Display  
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Chapter 1: DSM Installation  
17  
Sounder Module  
C Series Display Unit  
Power Supply  
Transducer  
Power Connections with a C Series Display  
Sounder Module  
Power Supply  
hsb2 PLUS Series Display Unit  
Transducer  
Power Connections with an hsb2 PLUS Series Display  
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18  
DSM300 and DSM30 Installation Manual  
Ground Connection  
It is important that an effective RF ground is connected to the system. A single  
ground point should be used for all equipment. You can ground the sounder  
module by connecting the drain wire (shield) of the Power Input cable to the  
boat’s RF ground. If you need to extend the wire, the extension wire should be an  
8 mm braid or AWG 10 multi-stranded cable. If your boat does not have an RF  
system, connect the drain wire to the negative battery terminal.  
The DC system should be either:  
Negative grounded, with the negative battery terminal connected to the  
boat’s ground.  
Floating, with neither battery terminal connected to the boat’s ground.  
This system is not intended for use on “positive” ground vessels.  
1.7 Display Configuration  
The DSM must be connected to an hsb2 PLUS Series, C Series or E Series display  
unit to show echo sounder data. How you configure your sounder module  
depends on the type of display to which you will be connecting it.  
Configuring E Series Displays  
The E Series system operates on the SeaTalkhs network. E Series cables have an  
RJ-45 modular connector that attach to the “SEATALK HS” connector on the  
sounder module. See “Cable Options“ on page 10 for a list of available E Series  
cables. When the DSM is used with a single display, connection is made via a  
SeaTalkhs Crossover Coupler.  
Sounder Module  
E Series Display  
Crossover Coupler  
E55060  
hs  
hs  
SeaTalk Cable  
SeaT  
alk  
Cable  
Configuring an E Series System - Single Display  
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Chapter 1: DSM Installation  
19  
When used in a multiple display system, connect the DSM to the SeaTalkhs  
Network Switch.  
hs  
E55058  
SeaTalk Network Switch  
DSM  
E Series Display  
E Series Display  
hs  
SeaTalk Cable  
hs  
SeaTalk Cable  
hs  
SeaTalk Cable  
Configuring an E Series System - Multiple Displays  
Configuring C Series Displays  
The C Series system uses cables with a round 4-pin twist-lock network connector.  
A 3m-long C Series cable is included with your sounder module and is also  
available in a 10 m length (Raymarine part number E65011). The display cable  
attaches to the 4-pin male connector labelled “HSB2”on the connector panel of  
the sounder module.  
Sounder Module  
C Series Display  
4-pin to 4-pin C Series Cable  
Configuring a C Series System  
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20  
DSM300 and DSM30 Installation Manual  
Configuring hsb2 PLUS (Pathfinder) Series Displays  
hsb2 PLUS network cables have a triangular 3-pin connector on both ends. When  
using the DSM with an hsb2 PLUS Series display, connect the supplied 4-pin to  
3-pin hsb2 adapter between the sounder module and the network cable.  
The hsb2 system must be terminated at both ends of the network. If a PLUS Series  
display is the last device on the network, an inline terminator is installed on the  
cable where it connects to the display. The network connection in the DSM,  
however, is internally terminated; it does not require an inline terminator.  
Because the sounder module is internally terminated, it must be  
installedattheendofthehsb2 network.Youmustnotuseaninline  
terminator on the DSM end of the network. If an hsb2 splitter is  
used, connect it to a display and not to the DSM.  
Sounder Module  
hsb2 PLUS Series Display  
4-pin to 3-pin  
R69081  
2
2
hsb adapter  
hsb Inline  
R58117  
Terminator  
2
3-pin to 3-pin hsb cable  
Configuring an hsb2 PLUS System - Single Display  
Sounder Module  
hsb2 PLUS Series Display  
hsb2 PLUS Series Display  
4-pin to 3-pin  
R69081  
2
hsb adapter  
D9607-1  
2
hsb Inline  
2
R58117  
hsb  
Splitter  
R55040  
Terminator  
2
2
3-pin hsb cable  
3-pin hsb cable  
Configuring an hsb2 PLUS System - Multiple Displays  
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Chapter 2: Maintenance and Problem Solving  
21  
Chapter 2: Maintenance and Problem  
Solving  
Thischapterprovidesinformationonroutinemaintenanceandonpossiblecauses  
of problems you may experience with your Digital Sounder Module.  
2.1 Maintenance  
CAUTION:  
The sounder unit contains high voltage. Adjustments require  
specialized service procedures and tools only available to  
qualified service technicians. There are no user serviceable parts  
or adjustments and the operator should not attempt to service  
the equipment. The operator should not remove the rear cover of  
the module.  
Routine Checks  
The sounder module is a sealed unit. Maintenance procedures are therefore  
limited to the following periodic checks:  
Examine the cables for signs of damage, such as chafing, cuts or nicks.  
Check that the cable connectors are firmly attached.  
Cleaning Instructions  
Cleaning the Module  
The DSM is a sealed unit and does not require regular cleaning. However, if you  
find it necessary to clean the unit, please follow these basic procedures:  
Ensure power is off.  
Wipe the module clean with a damp cloth.  
If necessary, use IPA (isopropyl alcohol) or a mild detergent solution to  
remove grease marks.  
Cleaning the Transducer  
Sea growth can collect quickly on the bottom of the transducer, this can reduce  
the performance in just a few weeks. To prevent the build-up of sea growth, coat  
the transducer with a thin layer of paint.  
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22  
DSM300 and DSM30 Installation Manual  
Use only a water-based antifouling paint, or a water-based paint specifically  
designed for transducers. Apply the paint with a brush.  
If your transducer becomes fouled or stops working because of sand or sea  
growth, use a stiff brush to clean it. You may sand the surface with a fine-grit wet  
or dry sandpaper (#320 grade or finer), but this will affect the performance of the  
unit when the boat is moving at higher speeds.  
The paddle wheel mechanism may become jammed by dirt, grit or barnacles.  
Work the contaminant out of the mechanism, then clean the unit with soap and  
water or alcohol.  
Cleaning the Hull  
Use caution when sanding or cleaning the outside of the hull near the transducer.  
CAUTION:  
Harsh cleaning solvents such as acetone may damage the  
transducer.  
EMC Servicing and Safety Guidelines  
Raymarine equipment should be serviced only by authorized Raymarine ser-  
vice technicians. They will ensure that service procedures and replacement  
parts used will not affect performance. There are no user serviceable parts in  
any Raymarine product.  
Some products generate high voltages, so never handle the cables/connec-  
tors when power is being supplied to the equipment.  
When powered up, all electrical equipment produces electromagnetic fields.  
These can cause adjacent pieces of electrical equipment to interact with one  
another, with a consequent adverse effect on operation.  
To minimize these effects and enable you to get the best possible perfor-  
mance from your Raymarine equipment, guidelines are given in the installa-  
tion instructions, to enable you to ensure minimum interaction between  
different items of equipment, i.e. ensure optimum Electromagnetic Compati-  
bility (EMC).  
Always report any EMC-related problem to your nearest Raymarine dealer.  
We use such information to improve our quality standards.  
In some installations, it may not be possible to prevent the equipment from  
being affected by external influences. In general this will not damage the  
equipment but it can lead to spurious resetting action, or may result in  
momentary faulty operation.  
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Chapter 2: Maintenance and Problem Solving  
23  
2.2 Resetting the System  
The Reset function returns the sounder module to its factory default values. How  
you perform the reset depends on the type of display the sounder module is  
connected to.  
CAUTION: Factory Reset  
The factory reset clears the sonar depth offset and speed and  
temperature calibrations.  
For E Series and C Series Displays...  
To perform the factory reset:  
1. Make sure that FISHFINDER is the active screen on the display.  
2. Press MENU.  
3. Scroll to and then select FISHFINDER SETUP.  
4. Scroll to and select DSM Reset.  
5. Scroll to Reset DSM?  
6. To confirm the reset, select YES.  
i. The power on the DSM cycles OFF and ON.  
ii. The introductory logo is displayed.  
iii. After a few seconds an application page and a navigation warning is dis-  
played.  
7. To continue, read the warning and then press OK.  
The reset is complete.  
For hsb2 PLUS Series Displays...  
To perform the factory reset:  
1. Make sure that SONAR is the active screen on the display.  
2. Press MENU.  
3. Press the SONAR SET UP soft key to display the Sonar Set Up page.  
4. Press and hold MENU for 5 seconds.  
The RESET TO DEFAULTS soft key appears.  
5. Press RESET TO DEFAULTS.  
New soft keys appear: ARE YOU SURE? YES. NO.  
6. Press YES to confirm the reset.  
i. The power on the DSM cycles OFF and ON.  
ii. The message SONAR DATA UNAVAILABLE appears.  
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24  
DSM300 and DSM30 Installation Manual  
iii. An audible alarm is sounded.  
iv. The normal sonar image resumes scrolling across the display.  
The reset is complete.  
To cancel the reset:  
Before pressing YES as described in item 4 above, press any of the following  
keys: DISPLAY, MULTI, VRM/EBL, MARKS, RANGE, GAIN, or  
ALARMS.  
This action opens up a new menu according to the key pressed.  
—or—  
Press either the ENTER or CLEAR key. This action returns the unit to the  
Sonar Set Up menu.  
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Chapter 2: Maintenance and Problem Solving  
25  
2.3 Problem Solving  
All Raymarine products are, prior to packing and shipping, subjected to  
comprehensive test and quality assurance programs. However, if this unit should  
develop a fault, please refer tothe followingtable toidentifythe mostlikelycause  
and the corrective action required to restore normal operation.  
If you still have a problem after referring to the table below, contact your local  
dealer, national distributor or Raymarine Technical Services Department for  
further advice. Always quote the product serial numbers. The serial number is  
printed on the back of the unit.  
Common Problems and Their Solutions  
Table 2-1: Common Sounder Problems  
Problem  
Correction  
Display “freezes”  
1. Check that the scroll speed is not set to zero.  
2. Check the transducer cable for damage. If damaged, the  
cable and transducer must be replaced as a unit.  
Sounder does not display 1. Fish arches are not displayed if the boat is stopped -  
fish  
fish appear on the display as straight line.  
2. Ensure the transducer is within 10° of vertical.  
3. Check that the gain is not set too low.  
Sounder does not see  
bottom or fish  
1. If you have a transom-mount transducer, check that the  
transducer hasn’t kicked-up on hitting an object.  
2. Check that the gain is not set too low.  
3. Check that the transducer is within 10° of vertical.  
4. Check that the transducer face is not covered or fouled.  
If necessary, clean the transducer.  
5. Check the voltage from the power source; if this is too low  
it can affect the transmitting power of the sounder.  
Sounder displays a lot of 1. Check that the gain is not set too high.  
background noise  
2. Check that the transducer is mounted correctly and is  
clean.  
Sounder speed or log  
readings are wrong  
1. Check that the transducer paddle wheel is clean.  
2. If necessary add a speed offset.  
3. If receiving SeaTalk speed, unplug the SeaTalk connector  
from the display.  
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26  
DSM300 and DSM30 Installation Manual  
Table 2-1: Common Sounder Problems  
Problem  
Correction  
Sounder temperature  
readings are wrong  
1. If necessary, adjust the TEMP CALIBRATE parameter.  
2. If receiving SeaTalk temperature, unplug the SeaTalk con-  
nector from the display.  
Sonar display is unreli-  
1. Turbulence around the transducer may be confusing the  
able at high boat speeds unit.  
Status LED  
The LED on the connector panel provides valuable information on the status of  
your sounder module. The LED blinks green while the module is operating  
normally. Iftheunitdetectsaproblem, theLEDblinksambertoindicateawarning  
or red for an error. The number of times the LED blinks is a code representing the  
nature of the problem. For multiple warnings/errors, the codes are given in  
sequence with a 1.5 second pause between strings.  
The following table shows the various LED status codes and their meanings.  
Table 2-2: Status LED Warning Indications  
No of  
Cleared  
every 10 min  
Color blinks Meaning  
W
A
Amber  
1
2
Transducer Sense Failure  
Network not detected1  
High Temperature Warning  
Reserved  
R
N
I
3
4
5
6
7
8
Reserved  
N
G
S
Reserved  
Reserved  
Watchdog Timeout Reboot  
1After30secondsofnonetworkactivity, thesounderentersStandbymode:Nosonarpings  
are emitted and no warnings are output on the LED. Instead, the LED blinks green once  
every 10 seconds.  
For example, if the Transducer Sense fails and the network is not detected, the LED blinks  
amber once, pauses 1.5 secs, blinks amber twice 0.5 secs apart, pauses 1.5 secs, and then  
repeats the sequence until the problems are resolved or up to 10 minutes elapse.  
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Chapter 2: Maintenance and Problem Solving  
Table 2-3: Status LED Error Indications  
27  
No of  
Cleared  
every 10 min  
Color blinks Meaning  
Red  
1
2
3
4
5
6
7
8
Unknown Error  
E
Battery Voltage Error  
High Temperature Error  
Flash Memory Failure  
Reserved  
R
R
O
R
S
Reserved  
Reserved  
Hardware Monitor Failure  
A solid red LED (not blinking) indicates a fatal error condition. If the event of a fatal error,  
the system will power cycle to attempt to self-correct the condition. If the condition  
persists, please contact Raymarine Customer Service.  
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28  
DSM300 and DSM30 Installation Manual  
2.4 How to Contact Raymarine  
On the Internet  
Visit the Raymarine World Wide Web site for the latest information on Raymarine  
electronic equipment and systems at:  
Customer Support  
Navigate to the Customer Support page for links to:  
Finding Factory Service locations and Authorized Dealers near you  
Registering your Raymarine products  
Accessing handbooks in Adobe Acrobat format  
Downloading RayTech software updates  
Accessing the Raymarine solution database  
Clicking the Find Answers link routes you to our solution database. Search  
questions and answers by product, category, keywords, or phrases. If the answer  
you are seeking is not available, click the Ask Raymarine tab to submit your own  
question to our technical support staff, who will reply to you by e-mail.  
In the US  
Accessories and Parts  
Many Raymarine accessory items and parts can be obtained directly from your  
authorized Raymarine dealer.  
However, if you are in need of an item not available from the retailer, please  
contact Raymarine Technical Services at:  
1-800-539-5539 ext. 2333, or  
1-603-881-5200 ext. 2333.  
Technical Service is available Monday through Friday 4:00 AM to 6:00 PM Eastern  
Time.  
Please have the Raymarine item or part number ready when calling if placing an  
order. If you are not sure which item is appropriate for your unit, you should first  
contact the Technical Support Department to verify your requirements.  
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Chapter 2: Maintenance and Problem Solving  
29  
Technical Support  
For technical support, call:  
1-800-539-5539 ext. 2444, or  
1-603-881-5200 ext. 2444.  
Our Technical Support Specialists are available to answer questions about  
installing, operating and trouble-shooting all Raymarine products.  
Questions can be sent directly to our Technical Support Department via the  
Support link. From there, select Find Answers and click the Ask Raymarine tab.  
Product Repair and Service  
In the unlikely event your Raymarine unit should develop a problem, please  
contact your authorized Raymarine dealer for assistance. The dealer is best  
equipped to handle your service requirements and can offer timesaving help in  
getting the equipment back into normal operation.  
In the event that repairs can not be obtained conveniently, product service may  
also be obtained by returning the unit to:  
Raymarine, Inc.  
Product Repair Center  
21 Manchester Street  
Merrimack, NH 03054-4821  
The Product Repair Center is open Monday through Friday 8:15 a.m. to 5:00 p.m.  
Eastern Time. All products returned to the Repair Center are registered upon  
receipt. Should you wish to inquire about the repair status of your unit, contact  
the Product Repair Center at:  
1-800-539-5539 ext. 2118, or  
1-603-881-5200 ext. 2118.  
Please have the unit serial number, ready when you call. We will do everything  
possible to make the repair and return your unit as quickly as possible.  
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30  
DSM300 and DSM30 Installation Manual  
In Europe  
InEurope,Raymarinesupport, serviceandaccessoriesmaybeobtainedfromyour  
authorized dealer, or contact:  
Raymarine plc  
Anchorage Park  
Portsmouth, Hampshire  
England PO3 5TD  
Tel:+44 (0) 23 9269 3611  
Fax:+44 (0) 23 9269 4642  
Technical Support  
The Technical Services Department handles inquiries concerning installation,  
operation, fault diagnosis and repair. For technical helpdesk contact:  
Tel:+44 (0) 23 9271 4713  
Fax:+44 (0) 23 9266 1228  
Accessories and Parts  
Raymarine accessory items and parts are available through your authorized  
Raymarine dealer. Please refer to the lists of component part numbers and  
optional accessories in the Installation chapter of this manual and have the  
Raymarine part number ready when speaking with your dealer.  
If you are uncertain about what item to choose for your Raymarine unit, please  
contact our Customer Services Department prior to placing your order.  
Worldwide Support  
Please contact the authorized distributor in the country.  
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Appendix: Specifications  
31  
Appendix:  
Specifications  
General  
Approvals:  
CE - conform to  
2004/108/EC (EMC), EN60945:2002  
10.76" x 7.37" x 2.43" (273.3 x 187.2 x 61.7 mm)  
2.2 lbs (1.0 kg)  
Size:  
Weight:  
Mounting:  
Four keyholed mounting tabs, mounting screws  
Power:  
Voltage:  
DSM300:  
DSM30:  
Current:  
Fuse:  
Reverse polarity protected  
External 10.7–32 VDC required  
External 10.7–18 VDC required  
0.5 A (8.0 A peak)  
8 A (recommended)  
Environmental:  
Waterproof to IPX-7  
Operating Range: –10°C to +50°C  
Storage Range:  
Humidity:  
–20°C to +70°C  
up to 95% at 35°C non-condensing  
Connectors:  
7 pin transducer  
4 pin hsb2 input/output  
3 pin power  
RJ-45 SeaTalk hs  
Sounder Features  
DSM300  
DSM30  
Output Power:  
Frequency:  
Adjustable to 1000 watts RMS Adjustable to 600 Watts RMS  
Dual 50 kHz and 200 kHz  
100 µsec to 4 msec  
Dual 50 kHz and 200 kHz  
100 µsec to 4 msec  
Pulse Length:  
Max. Transmit Rate: 1580 pulses / min. @ 50’ range 1580 pulses / min. @ 50’ range  
Depth:  
3 to 5000 ft (1700 m)  
3 to 3000 ft (1000 m)  
Transducer:  
Transom-mount, in-hull, or  
thru-hull  
Transom-mount, in-hull, or  
thru-hull  
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32  
DSM300 and DSM30 Installation Manual  
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33  
Index  
Connections 17, 20  
A
Accessories 10  
C
L
C Series displays  
Connections 17, 19  
Cable Runs 10, 14  
Cleaning Instructions 21  
Configuration 18  
Connections 14  
C Series displays 17, 19  
N
Display 14  
E Series displays 16, 18  
Ground 18  
hsb2 19, 20  
hsb2 PLUS Series displays 17, 20  
Power 14, 15  
P
Power 15  
SeaTalk hs 14, 18  
POWER Connector 14  
System 14  
Transducer 14, 15  
Crossover Coupler 18  
R
D
Routine Checks 21  
Dimensions 11  
Display  
Configuration 18  
Connections 14  
Safety 5  
SeaTalk hs  
E
Connections 14, 18  
Network Switch 19  
SEATALK HS Connector 14  
Servicing  
E Series displays  
Connections 16  
EMC  
Servicing & Safety Guidelines 22  
Error codes 26  
EMC Guidelines 22  
Specifications 31  
Status LED 26  
F
Factory Reset 23  
Supplied Equipment 9  
System Connections 14  
G
Ground Connections 18  
T
H
T/D Connector 14  
Help from Raymarine 28  
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34  
DSM300 and DSM30 Installation Manual  
Transducer  
Cleaning 21  
Connections 14, 15  
W
Warning codes 26  
Warranty 6  
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