User's Manual
Label Printer
SLP-D220 / D220E
SLP-D223 / D223E
Rev. 1.01
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SLP-D22**
■ Manual Information
※ Manual Information & Usage Precautions
This user manual contains basic information for product usage as well as for emergency
measures that may be required.
※ The following separate manuals provide more detailed content on various technological
issues and areas.
1. Windows Driver Manual
This manual provides information on the installation instructions and main functions
of the Windows Driver.
2. Unified Label Printer Utility Manual
This manual provides information on the usage of software for function selection of
this product, operating condition modification, etc.
The following functions are available.
1) Firmware Downloader
2) Factory Font Downloader
3) Soft-Font (or Downloadable-font) Downloader
4) PCX File Downloader
5) User Setting Manager
6) File Transfer Manager
7) SLCS Tester
3. Programming (SLCS) Manual
This manual provides information on label printer commands.
4. True Font Downloader Manual
This manual provides information on the usage of the font downloader that can
download True Fonts and facilitate their usage as Device Fonts.
5. Ethernet interface Manual
This manual provides information on the configuration and usage of Ethernet
interface.
6. Label design program Manual
This manual provides information on the usage of the Windows PC program that can
make labels by adding text, graphics, or barcodes at desired positions.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
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■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
You must use only the supplied adapter.
• This can provoke over-heating and a fire.
• It is dangerous to use other adapters.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
ONLY SUPPLIED ADAPTER
PROHIBIT
PROHIBIT
Do not pull the cable to unplug.
Keep the plastic bag out of children’s reach.
• This can damage the cable, which is the origin of a fire or a
• If not, a child may put the bag on his head.
breakdown of the printer.
PROHIBIT
PROHIBIT
Do not plug in or unplug with your hands wet.
Do not bend the cable by force or leave it under any
heavy object.
• You can be electrocuted.
• A damaged cable can cause a fire.
PROHIBIT
PROHIBIT
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CAUTION
Violating following instructions can cause slight wound or damage the appliance
.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PRINTER
PROHIBIT
Install the printer on the stable surface.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• If the printer falls down, it can be broken and you can hurt
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
PRINTER
DISASSEMBLING
PROHIBITED
PRINTER
PROHIBIT
Do not let water or other foreign objects in the
printer.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• If this happened, switch off and unplug the printer before
calling your dealer.
• Switch off and unplug the printer before calling your dealer.
PROHIBIT
PRINTER
TO UNPLUG
PRINTER
DEALER
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■ Other Precautions
The copyright for this user manual and various other manuals is property of the BIXOLON
Co., Ltd. Any copying or conversion into electronic firm and saving of this material
without the express written permission of BIXOLON Co., Ltd. is strictly prohibited.
Use of the information contained in this manual is not subject to any patent liability. This
manual has been prepared with utmost care and attention to detail but may contain certain
errors and/or omissions.
BIXOLON Co., Ltd. is not legally liable for any damages resulting from the use of the
information in this manual.
BIXOLON Co., Ltd. and its affiliates are not legally liable (United States excluded) for any
damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or
misuse of the product due to violation or neglect of the operation and maintenance
information and instructions provided by the BIXOLON Co., Ltd., as well as from the
unauthorized alteration, repair, and/or modification of the product by the user and/or third
party.
BIXOLON Co., Ltd. is not legally liable for any damages and/or issues resulting from the
use of options and/or parts that are not authentic BIXOLON products or authorized
products.
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1. Content Confirmation
The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged and/or
missing.
SLP-D220/ D223
Power Cord
AC Adapter
CD
User’s Manual
※ Optional items
RS-232C(Serial) Cable
USB Cable
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2. Product Part Names
Pause Button
Feed Button
Cover Lever
Printer Head
Paper Cover
Paper Reflector Sensor
Paper Holder
Paper Guide & Gap Sensor
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Fan-Fold or External Paper
Power Switch
Power Jeck
USB
RS-232C (Serial)
Dip Switch
Cover Peel-off
(Option)
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3. Installation & Usage
3-1 Power Connection
Connect power to the printer as shown below.
OFF
Power Switch
Power Cord
AC Adapter
1) Turn off the printer power switch.
2) Check to see that the AC adapter voltage matches that of the power source.
3) Connect the AC adapter jack to the printer power connector.
4) Connect the power jack to the AC adapter.
5) Connect the power cord to a power source/outlet.
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3-2 Interface Cable Connection
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
- RS-232C (Serial)
- USB
- Ethernet (exclusively for SLP-D220E, D223E)
USB CABLE OR LAN
(ETHERNET) CABLE
RS-232 (Serial) Cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port.
- For a Serial cable, secure by tightening the screws on both sides.
- Connect USB cable when using USB interface.
- Connect LAN cable when using Ethernet interface.
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3-3 Paper Installation
1) Open the Paper Cover.
2) Spread the paper holder and insert
paper as shown.
3) Whether the paper label is wound
inwards or outwards, its printing surface
must face up.
4) Adjust the paper guide to the width of
the paper.
Paper Guide
5) Close the Paper Cover until a click
sound is heard.
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3-4 LED Display
Pause
: During print jobs, this button can be used to temporarily cease printing
and/or again to resume printing.
Status
Error
: The current printer status can be viewed. (Refer to table)
: The current printer status can be viewed. (Refer to table)
Feed/Cancel : Paper feed or cancel the print job.
[The current printer status can be viewed via the printer’s LED display.]
LED Type
Printer Status
Status
Error
Normal status, on standby to receive date from the
host (e.g. PC)
Paper cover opened
Green On
Green On
Red Blinking
Red On
Red On
Orange Blinking No paper
Print stoppage due to TPH (print head) overheating
Red On
Green Blinking (Printing resumes automatically after a certain period
of time if the temperature of TPH drops)
On standby for user button input for automatic sensor
level correction
Off
Red On
Print stoppage after input of Pause button, Press
Pause button again to resume printing
Green Blinking
Red On
Print cancellation after input of Cancel button, Press
Green On
Green On
Red Blinking
Off
Cancel button to return to standby mode, all data
received deleted in Cancel mode
Power Save mode activated
* Power Save Mode*
When the printer is not used, the Power Save mode is activated to save power.
If the printer is not used for more than 180 seconds, it enters the Power Save mode.
If a print command or external input is given, the Power Save mode is deactivated.
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3-5 Test printing
3-5-1 Printing using Windows driver
1) Install the Windows driver.
Refer to the “Windows driver manual” in the CD for the installation procedure.
2) Set the “port” of Windows driver to the appropriate interface to be used. Refer to the
“Ethernet interface user’s manual” in the CD when using Ethernet interface.
3) Print the test page using the “Print test page” function of Windows driver.
3-5-2 Printing using label design program
- The label design program is included in the separate CD.
1) Install the label design program.
2) ) Refer to the “Label Design Program Manual” included in the CD and set the interface.
3) Print the test page after designing a label.
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4. Self-Test
The self-test checks whether the printer has any problems.
(Users cannot perform this procedure if using the printer’s label peel-off option.)
If the printer does not function properly, contact an authorized dealer.
The self-test checks the following;
1) Make sure that the paper roll has been installed properly.
2) Turn on the power while holding down the FEED button. The self-test begins.
3) The self-test prints the current printer status, which provides the control ROM version
and the DIP switch settings.
4) After the self-test results are printed out:
- No button input within 2 seconds: Normal Print Mode
- Button pressed once within 2 seconds: Hex Dump Mode
- Button pressed twice within 2 seconds: Line Print Mode
* The BXL-POS command set is used in Line Print Mode.
Received data is printed in sequence similar to a receipt printer.
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5. Detailed features
5-1 Printer Settings with Dip switches
The following functions can be selected using the dip switches.
- Print Speed, Print Density, Paper Select
- Back Feed, Paper Sensor Operation
- Serial Communication Speed and Busy Status
The dip switches are located on the bottom of the printer.
Follow these steps when changing dip switch settings:
1) Turn the printer power switch off.
2) Turn the printer upside down and remove the dip switch cover on the bottom.
3) Flip the dip switches using tweezers or another narrow-ended tool. Switches are off
when up and on when down following the figure.
4) New settings take effect when the printer is turned back on.
※ CAUTION
- Make sure if the dip switch cover is closed prior to operating
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[Table 0] DIP Switch 0 (only for SLP-D220E and D223E)
Function
Description
Ethernet operation
during power save mode
Off
On
Disable Ethernet when Power Save Mode is enabled
Enable Ethernet when Power Save Mode is enabled
[Table 1] Dip Switch 1
No
Functions
Details
Off
On
4
5.0 ips
6.0 ips
2
1-1 Speed Selection
3
Density
6
Off
Off
Off
Off
On
On
On
On
Off
On
Off
On
Off
Off
On
On
Off
Off
On
On
Off
On
Off
On
Off
On
Off
On
8
10
12
14
16
18
20
1-2
1-3 Density Selection
1-4
Exhibition
1-5
Normal Mode
Demo Mode
Label Paper
Selection
1-6 Media Selection
Thermal Continuous Paper
1-7
No Use
Default --- off
Off
On
Back Feeding Enable
Back Feeding Disable
1-8 Back Feed Option
[Table 2] Dip Switch 2
No
2-1
2-2
Functions
Details
2
1
Baud Rate
9,600 bps
19,200 bps
57,600 bps
115,200 bps
Off
Off
On
On
Off
Off
On
Off
On
Baud Rate
Selection
Detect Gap
2-3 Media Detection
Detect Black Mark
- Dip S/W 1-6 OFF: Reverse Side Black Mark
On
2-4
2-5
No Use
Default --- off
SLCS,EPL,ZPL
DPL
Receive Buffer Full
*Offline
Off
On
Off
Emulation
2-6
Busy Condition
On
*Receive Buffer Full
Paper End Sensor
Status
Off
On
Off
On
Enable
Disable
Disable
Enable
2-7
2-8
Long Label
Split Printing
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5-2 Printer Settings with Utility Program
The printer settings utility program offered by the manufacturer can be used to change a
variety of basic printer settings. The basic settings set via the utility override printer
command settings. Thus, users wishing to use command settings to control the printer
should not change the basic settings via the utility.
Run the BIXOLON United Label Printer Utility from the enclosed CD and click the User
Setting Manager button.
1) Serial Communications Settings
Handshake, Stop Bit, Data Bit, Parity, Baud Rate, etc. can be set.
2) Language Selection
Code Page and International Character Set can be set.
3) Basic Ribbon Size & Print Density Settings
Paper Width and Length, Left/Right Margins, Print Density, Label length measurement
function, etc. can be set.
4) Hardware Information Storage
For user management of equipment, the hardware version, serial number, ID, etc. can
be saved and/or confirmed via command.
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5-3 Pause/Cancel
During multiple-page print jobs, the Pause and Cancel button can be used to temporarily
cease printing and cancel the print job altogether, respectively.
Print Pause/Resume
Print Cancel/Standby
5-3-1 Pause/Resume Function
1) When printing labels, pressing the Pause button will result in the temporary stoppage of
printing after the currently printed label is completed, and a change in the LED status.
- Status LED: Green Blinking
- Error LED: Red On
2) While the print job is paused, press the Pause button again to resume printing.
5-3-2 Print Cancellation
1) During label printing and/or pause mode, pressing the Cancel button enters the print
cancellation mode.
2) The following processes occur in the print cancellation mode.
- All label printing cancelled
- All data received in the printer communications buffer deleted.
- All received data deleted.
3) The LED status in the print cancellation mode can be as follows.
- Status LED: Green On
- Error LED: Red Blinking
4) While in the print cancellation mode, press the Cancel button again to return to print
standby mode.
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5-4 Gap Sensor Auto-Calibration
Gap sensor auto-calibration is used when the printer does not detect a gap on the label
paper correctly. Generally a printer is set to detect most gap types, but sometimes
detection fails and paper continues to be fed without stopping when special paper is used.
In such cases, use the gap sensor auto-calibration function to facilitate proper detection.
1) Check to see that the paper is aligned correctly.
2) Open the paper cover and turn on the printer while holding down the paper feed button.
- The green LED blinks.
3) Close the paper cover.
- An information message is printed and the red LED turns on.
4) Press the paper feed button.
① Once
- The LED color changes to orange.
- The previous gap sensor correction value is erased and reset to its default value.
② Twice (for automatic sensor calibration)
- The LED color changes to green.
- The gap sensor auto-calibration is performed as 2~3 pages of paper are fed
continuously.
③ Three times (for automatic sensor calibration and the label length setting)
- The LED color changes to green.
- The gap sensor auto-calibration and label length measurement are performed while
slowly feeding 4~5 pages of paper.
5) Gap sensor auto-calibration is complete.
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5-5 Gap Sensor Manual-Calibration
Manual-calibration of media detection can be used when the printer cannot detect a media
gap (or black mark) even after auto-calibration has been executed.
Users can calibrate sensor parameters in detail by using the utility program provided by
the manufacturer.
The utility can be obtained from the enclosed CD or downloaded from the Internet via the
Please make sure the printer is connected and execute the utility program.
Please the Calibration Setting Manager Button after setting the interface type.
1) Select the sensing type and input the label length by millimeter and click on “Check
Sensing Value” tap. Then printer starts to calibrate.
2) Printer will print the scanned values after calibration and the values will appear on the
Screen.
3) Optimal sensing values will appear in black bold letters on the left of the utility screen
and select one of the values and click on “Save Calibration”
4) If chosen value does not work properly, please try the other values among the black
bold letters.
5) To go back to the initial value, please click on “Cancel Calibration”
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5-6 The Peel-Off
As a function that is used to peel-off labels, it is used only with label paper.
1) Open the paper cover.
2) Open the label peel-off cover and set the peeler switch to the ON position.
- Check to see that the LED has turned on.
LED
3) Remove one sheet of the label paper, and insert the paper as shown in the image below.
- Prior to removing a label, the peeler switch must be set to the ON position.
Remove
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4) Adjust the paper guides and close the label peel-off cover.
( O )
( X )
5) Close the Paper Cover until a click sound is heard.
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5-7 Using Fan-Fold Paper
Supplying paper to the printer externally is done as follows.
5-7-1 Printer Preparation
Remove the rear paper supply cover on the back side of the printer with a knife or other
cutting instrument.
※ CAUTION
- Take care not to injure the hands and/or any other part of the body when performing
this step.
Remove
5-7-2 When Using Pan-Fold Paper
1) Insert the paper through the slot on the rear of the printer.
2) Adjust the paper holders and guides to the width of the paper.
Paper
Holder
Paper Holder Fixed
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6. Cleaning Head
Printing quality might be degraded by dust, foreign substance, adhesive substance, or
other pollution materials stuck in the printer head or inside the printer.
When dirty, clean the print head as follows:
※ CAUTION
- Make sure to turn the printer power off prior to cleaning.
- As the print head gets very hot during printing, if intending to clean the print head, turn
the printer power off and wait approximately 2~3 minute before commencement.
- When cleaning the print head, take care not to touch the heated portion of the print
head.
→ Printer Head is susceptible to damage from static electricity, etc.
- Take care not to allow the print head to become scratched and/or damaged in any way.
6-1 Cleaning Head
1) Open the paper cover and use the cleaning pen to clean the printer head in a direction
from the center to the outside.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning
evaporates completely (1~2 min) and the printer has completely dried.
※ Perform the cleaning process each time the paper roll is replaced to prevent print
quality deterioration.
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6-2 Cleaning Sensors, Roller or/and Paper Path
1) Open the paper cover and ribbon assembly, and remove the paper and ribbon.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
foreign substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely
(1~2 min) and the printer has completely dried
※ Clean the parts when there is a degradation of performance in printing quality or paper
detection.
Head Cover
Paper Roller
Paper Holder
Ridges
Paper Reflector Sensor
Paper Guide &
Gap Sensor
Platen Roller
Peel-off Sensor (Option)
Peel-off Roller
Ridges
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7. Appendix
7-1 Specifications
Item
Description
Direct Thermal Printing
Printing Method
SLP-D220: 203 dpi (8 dot/mm)
SLP-D223: 300 dpi (11.8 dot/mm)
Max 54 mm
SLP-D220: 152 mm/sec (6ips)
SLP-D223: 100 mm/sec (4ips)
15 ~ 60 mm
Dot Density
Printing Width
Printing Speed
Printer
Paper
Width
Roll
Max 130mm
Core
12.5 ~ 38.1mm (0.5 ~ 1.5”)
AC 100~240V
50/60 Hz
Input Voltage
Frequency
Output Voltage
AC
Adapter
DC 24V
0 ~ 45 ℃ (Operating)
-20 ~ 60 ℃ (Storage)
10 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
Temperature
Usage
Conditions
Humidity
(except for paper)
※ Note
- Printing speed can vary depending on the data transmission speed and combination of
control commands.
- This equipment is indooruse and all the communication hiring are limited to inside of
the building.
- The switch is the disconnecting device. Turn off switch from any hazard.
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7-2 Certification
1) EMC & Safety Standards
• Europe: CE EMC,CB-Scheme:IEC60950-1, GS: EN60950-1: 2001
• North America: FCC rules parts 15B
WARNING
Use of an unprotected interface cable with this printer conflicts with EMC standards.
Users should only use cables approved by BIXOLON.
2) CE Mark
• EMC Directive 89/336/EEC
EN55002:1994+A1:1995+A2:1997
EN55024:1998+A1:2001+A2:2003
EN61000-3-2:2000
EN61000-3-3:1995+A1:2001
EN6100-4-2:1995+A1:1998+A2:2001
EN6100-4-3: 2002+A1:2002
EN6100-4-4:2004
EN6100-4-5:1995+A1:2001
EN6100-4-6:1996+A1:2001
EN6100-4-8:1993+A1:2001
EN6100-4-11:1994+A1:2001
• Low Voltage Directive 73/23/EEC
Safety: EN60950-1:2001
3) WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the
corresponding item should not be discarded at the end of its working life with
other household waste. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate marked
items from other types of waste and recycle them responsibly to promote the
sustained reuse of material resources. Household users should contact either the
retailer where they purchased this product, or their local government office for details
of where and how they can conduct environmentally safe recycling of such items.
Commercial users should contact their suppliers and check the terms and conditions of
purchase contracts. This product should not be combined with other commercial
waste for disposal.
7-3 Label Types
The label types used with this printer are as follows.
• DIP Switch Labels: PP
• Other Labels: PET
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