Quartz Plumbing Product QZ3111 User Guide

®
Quartz  
Thermo  
Concealed shower valve with adjustable head  
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page 1  
Important information  
Introduction  
The Quartz Thermo is designed for both built-in and concealed panel mount installation and is supplied complete with  
adjustable height head. Quartz Thermo provides close temperature stability and fail safe protection when installed on  
approved gravity or pumped systems and balanced high pressure systems.  
A cold inlet flow regulator is provided for use with instantaneous (multipoint) gas water heater and combination boiler applications.  
If you have any questions at any stage during installation please contact the Aqualisa customer helpline on 01959 560010.  
Safety information  
This product must be installed by a competent person in accordance with all relevant current Water Supply Regulations.  
Quartz Thermo is designed for domestic use only.  
Flushing  
Some modern fluxes can be extremely corrosive and, if left in contact, will attack the working parts of this unit. All soldering  
must be completed and the pipe work thoroughly flushed out in accordance with current Water Supply Regulations prior to  
connection of the pro duct.  
Connections  
The Quartz Thermo valve incorporates ‘push fit’ type connections for use with 15mm British Standard copper tube. Tube  
should be cut using a rotary type cutter and lubricated using a silicone based lubricant or petroleum jelly (Vaseline or similar)  
prior to insertion into the fitting. Supply lines must be flushed clear of any debris before installation of the unit.  
If plastic pipe is to be used, the tube insert must not increase the tube diameter or extend the cut off length by more than 2mm.  
THESE FITTINGS ARE NOT SUITABLE FOR STAINLESS STEEL TUBE  
Isolating valves  
Suitable isolation valves such as gate valves must be fitted to both supplies in accordance with the current Water Supply  
Regulations and our terms of warranty.  
Due to their restrictive characteristics, stopcocks and ball type valves that reduce the pipe bore size must not be used on gravity  
or pumped installations.  
Filters  
To ensure ongoing optimum performance the internal control  
mechanism ‘cartridge’ is protected by a two-part filter system.  
Debris accumulation may result in reduced flow from the shower  
head and noisy operation.  
As this condition is not covered by our standard warranty terms, it is  
suggested that the cartridge be removed and the filters checked by  
a competent person. In the event of any difficulties please contact  
the Aqualisa customer helpline for assistance.  
Siting  
For optimum performance, with gravity fed systems, the distance between the bottom of the storage cistern and the shower  
head should not be less than 1m (when using an adjustable height shower kit). If using a fixed head, the highest point of the  
pipe work must be not less than 1m below the underside of the cistern. Please refer to the system layouts on page 15  
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page 3  
Important information  
Pump installation  
UNDER NO CIRCUMSTANCES MUST A PUMP BE FITTED DIRECTLY TO THE WATER MAIN.  
A pump must only be used to boost the pressure from tank-fed supplies. A typical layout is shown on the reverse of this guide.  
Stored water capacities  
The minimum capacity of the cold storage cistern should not be less than 225 litres (50 gallons). The capacity of the hot  
cylinder must be capable of meeting the anticipated demand.  
Pressures  
The Quartz Thermo shower valve is designed to control static pressure up to 10 bar. Where pressures are likely to exceed 10  
bar, a pressure reducing valve (PRV) must be fitted into the incoming mains supply. A setting of 3 bar is recommended. It  
should be noted that daytime pressures approaching 8 bar can rise above the stated maximum overnight.  
Quartz Thermo is not suitable for mixed supply systems e.g. gravity hot and mains cold.  
A suitable PRV is available from Aqualisa.  
Gravity fed hot and cold supplies  
Services must be installed according to good plumbing practice having regard to pipe sizing, long pipe runs and low-head  
situations.  
The cold supply for the valve assembly must be taken directly from the cold storage system. The hot supply may be taken from  
the vent/draw off pipe of the hot water cylinder at a point below the cylinder connection or alternatively from the underside of  
the horizontal draw off.  
Rising pipe work must not be connected into the horizontal draw-off from the cylinder or to any point in the vent/draw off pipe  
above the cylinder connection.  
CYLINDER TEMPERATURE IN EXCESS OF 65ºC MAY RESULT IN POOR SHOWER PERFORMANCE.  
To minimise pressure loss we recommend that the hot and cold supplies are run in 22mm as close as reasonably possible to the  
mixing valve before reducing to 15mm.  
A typical layout is shown oon page 15.  
Combination boiler/multipoint system  
The gas water heater must be capable of raising the temperature of the incoming water by 35˚C and delivering a flow rate of  
no less than 9 litres (2 gallons) per minute to the shower valve. This is sufficient to operate one outlet point at a time.  
The Aqualisa Thermo cartridge is designed to operate from the mains at a maximum pressure of 10 bar. If the mains pressure  
exceeds 10 bar a ‘drop tight’ PRV must be fitted on the supply pipe after the main stopcock.  
The cold supply can be taken from the nearest convenient mains supply and the hot supply can be taken from the nearest  
hot water draw-off point. Account must be taken of the pressure drops that will occur when other draw-off points are used  
while the shower is in use. Pipe work can generally be run in 15mm.  
A typical layout is shown oon page 15.  
Balanced high-pressure system  
The Aqualisa Thermo cartridge is designed to operate with unvented hot water  
storage systems up to a maximum pressure  
of 10 bar. A PRV must be used if either supply exceeds 10 bar. The cold water supply must be drawn from the same mains  
supply as that to the hot water system (down stream of the cylinder manufacturers pressure limiting valve, where supplied)  
and the hot supply from the nearest convenient draw off point. Account must be taken of pressure drops that may occur when  
other draw-off points are used while the shower is in use.Pipe work can generally be run in 15mm.  
A typical layout is shown oon page 15.  
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Step-by-step instructions  
In addition to the guide below it is essential that the written instructions  
!
overleaf are read and understood and that you have all the necessary  
components (shown overleaf) before commencing installation. Failure to  
install the product in accordance with these instructions may adversely affect  
the warranty terms and conditions. Do not undertake any part of this  
installation unless you are competent to do so. Prior to starting ensure that  
you are familiar with the necessary plumbing regulations required to install  
the product correctly and safely.  
!
Quartz Thermo is supplied with universal fixings.  
If installing the product built in to a solid wall, chase out a suitable recess in  
1
the wall to receive the valve and pipe work. If installing the valve in a  
concealed panel mounted situation, in most cases it will be necessary to first  
install a suitable sound fixing in the cavity area before fixing the valve.  
A hole of ø130mm is required to install the valve and gain access to inlet and  
outlet connectors.  
The valve needs to be mounted to the depth shown at the following centres.  
The distance between the 15mm inlet centre pipe centres is 150mm as shown.  
100mm max.  
to finished/  
tiled wall  
surface  
150mm  
60mm  
min. from  
back face  
of valve to  
finished/  
tiled wall  
surface  
Supply pipes hot on  
left, cold on right  
(10mm  
allowance  
for tiles)  
65mm  
Mark the position for the four fixing points as outlined above.  
2
3
Carefully remove the valve from its packaging and retain the mortar guard  
for later use.  
Remove the on/off lever assembly, if fitted,  
from the valve by carefully pulling the  
assembly away from the valve (a screw is  
provided in the screwpack to secure the  
on/off lever assembly to the valve towards  
the end of installation).  
4
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Set the temperature control lever to full cold  
(9 o’clock) prior to removing the four screws  
securing the lever to the valve. Carefully remove  
the temperature lever to reveal the lilac  
temperature preset override ring and the white  
temperature preset location ring. Neither of  
these parts need to be removed for installation.  
However if they are removed please take a note  
of their orientation on the valve prior to  
removal (as illustrated).  
5
Carefully remove the shroud from the valve  
assembly.  
6
7
If the valve is being installed for use with a  
gas fired instantaneous (multipoint) water  
heater or a combination boiler, the cold  
water flow regulator must be fitted at this  
stage by insertion into the cold water port  
as shown (the flow regulator is supplied in its  
own pack).  
Fit the elbows to the valve body hand tight, ensuring that the rubber washers  
are correctly engaged (these are supplied in the screw pack).  
8
9
The Quartz Thermo valve is supplied with an outlet cap on the bottom of the  
valve allowing for a top outlet connection. The bottom outlet can be used by  
simply removing the cap and repositioning it on the top outlet. If the cap is  
removed please ensure that when replaced, the membrane in the cap is in  
place and that the cap is done up tight.  
Fit the outlet connector ensuring the rubber  
washer is correctly engaged (supplied in the  
screwpack), on the required outlet ensuring  
a tight fit. Offer the valve up to the required  
fixing position to check the four fixings  
points are correct and there is adequate  
space available around both inlet elbows  
and outlet connector.  
10  
Prepare the wall fixings as required.  
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Using a silicone based lubricant, lubricate  
the supply pipe ends and whilst supporting  
the elbows, push home the supply pipes  
ensuring the correct orientation for the inlet  
pipes (HOT LEFT AND COLD RIGHT AS  
SHOWN ON THE VALVE BODY). Push the  
valve fully home until a definite stop is  
reached (tube insertion depth is 25mm).  
Secure the valve assembly to the fixing  
surface using the screws provided.  
11  
Construct a suitable 15mm outlet supply to a suitable point for the wall outlet.  
Using a silicone based lubricant, lubricate the 15mm outlet pipe and push into  
the outlet assembly fully home (outlet pipe insertion depth is 24mm).  
12  
13  
Using a suitable tool, tighten both the elbow nuts and outlet connector nut  
until water tight.  
The installation may now be checked for leaks.  
Temporarily cap off the outlet supply pipe.  
Push the on/off lever assembly onto the front  
of the valve fully home and turn the knob fully  
clockwise to ensure the valve is fully turned off.  
The on/off shaft is manufactured with a flat  
area. The corresponding flat area in the on/off  
lever must be in alignment before the knob  
can be fitted.  
14  
!
Turn on the supplies and check for any leaks upstream of the valve. Slowly  
open the control and check for leaks downstream of the valve. If all is sound,  
turn off the on/off knob fully, turn off the supplies and remove the on/off  
lever assembly.  
15  
Place the mortar guard around the valve and  
fill in the chase. Once the in-filling material  
has set, carefully remove the polystyrene to  
expose the valve body.  
16  
!
THE MORTAR GUARD MUST BE USED  
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Shroud support ring  
Refit the lilac temperature preset override  
ring and the white temperature preset  
location ring if removed prior to installation,  
taking care to fit the override ring in the  
correct orientation as outlined in step 5.  
Prior to replacing the shroud, ensure the  
shroud seal is in position as indicated.  
17  
Shroud seal  
Replace the shroud ensuring that it is fully  
fitted against the shroud support ring as  
shown.  
18  
19  
Using a silicone based lubricant or liquid  
soap, lubricate the wall plate seal. Apply a  
thin bead of silicone mastic into the groove  
on the rear of the wall plate and carefully  
push the wall plate into position flush with  
the wall.  
Depress the maximum temperature stop  
button and replace the temperature lever  
onto the valve in the full cold (9 o’clock).  
Replace the four screws to secure the lever  
to the valve hand tight only.  
20  
21  
22  
Ensuring the fixing lugs and locating pins  
are correctly aligned, carefully place the  
temperature lever cover plate onto the  
temperature lever and click into position.  
Re-fit the on/off lever assembly onto the  
on/off shaft ensuring the corresponding flat  
faces are correctly aligned. Secure the on/off  
lever to the valve using the screw provided in  
the screwpack hand-tight only.  
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Ensuring the fixing lugs and locating pins  
are correctly aligned, carefully place the  
valve end cap onto the on/off lever and click  
into position.  
23  
Adjustable height head installation  
Prepare pipe work from the shower valve to  
1
the required position for the hose outlet using  
a ø15mm copper pipe. Slide the 15mm gripper  
ring down the projecting pipe up to the wall  
face.  
Trim the projecting pipe to a length of 15-22mm using a rotary type cutter.  
2
If a hacksaw is used, the pipe end must be carefully de-burred and chamfered.  
Clean and lubricate the pipe using a suitable (silicone based) lubricant.  
3
Remove the wall outlet cover plate and carefully slide the wall outlet onto the  
4
projecting pipe. Turn to the required position and mark the screw holes on the  
wall face.  
Remove the wall outlet and drill and prepare  
5
suitable wall fixings. Ensure the projecting pipe  
is clean and lubricate again if necessary.  
Refit the wall outlet and secure it to the wall  
using the screws provided.  
Refit the wall outlet coverplate.  
6
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Drill and plug two holes 642mm-655mm  
vertically apart using a spirit level if  
7
necessary. Fit the rail end clip into position  
and loosely fit the lower bracket into position.  
Pass the rail through the handset holder  
whilst keeping the slider levers depressed  
with the handset holder pointing in a  
downward direction.  
8
9
Carefully slide the gel hook onto the rail  
under the handset holder.  
Current water supply regulations state the handset should not be allowed to  
pass a point 25mm above the spill over level of the bath or shower tray.  
If this cannot be achieved, the hose must be passed through the gel hook  
which has also been designed to be utilised as a hose restraint.  
10  
Fit the rail into the rail end bodies taking care to engage the location slot  
onto the lugs.  
11  
12  
Fit the rail end clip fitting into position into  
the top rail end body and secure the rail  
assembly to wall using the screws provided  
ensuring the rail and rail end bodies remain  
firmly engaged.  
Place the rail end covers into position and  
push firmly into place.  
13  
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Connect the hose to the wall outlet assembly  
after passing it through the gel hook/hose  
restraint (if required) and run the shower for  
15 seconds without the handset attached to  
clear any internal debris, which may be present.  
14  
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After installation...  
Commissioning  
The Quartz Thermo valve is pre-set to a safe maximum shower temperature. During use, the action of the stop button may  
be overridden by depressing it as the temperature control is rotated. Should it be necessary to reset the maximum  
temperature position please observe the following procedures.  
1. Ensure that the hot water system is at normal maximum temperature.  
2. Turn the temperature control lever to the full cold position (9 o’clock).  
3. Carefully remove the on/off lever cap. Remove the on/off lever screw and remove the on/off lever assembly.  
4. Using a screwdriver, carefully remove the temperature lever cover plate ensuring any damage to plated surfaces is  
avoided. Remove the temperature control lever screws and pull the temperature lever clear.  
5. Carefully remove the lilac pre-set override ring and re-set in the appropriate direction to increase (clockwise) or decrease  
(anti-clockwise) the temperature where the override button needs to be pressed.  
6. Depress the stop button and replace the temperature lever in the full cold position. Push the on/off knob into position  
fully home, but do not secure with the small screw at this stage.  
7. Test the shower by turning it on and slowly increasing the temperature, at the selected point, the button should pop up  
and prevent further movement.  
8. Repeat the above process if the maximum temperature stop button needs further adjustment.  
9. Follow steps 20 to 23 to re-fit the temperature lever and on/off lever assembly.  
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User guide  
Shower operation  
Turn the on/off control fully anti-clockwise into the open position to turn the shower on.  
N.B. The on/off knob MUST NOT be used as a method of flow control.  
Rotate the temperature control lever, depressing the grey temperature limit button if  
required, to select a comfortable showering temperature using the temperature markings as  
a guide.  
Turn the on/off knob fully clockwise into the closed position after use.  
Adjustable height head  
To select the desired spray pattern rotate the shower spray cassette clockwise or anti-clock-  
wise.  
To select the preferred height for the shower head, depress the handset holder levers fully to  
enable the slider to be moved up or down the rail.  
Angular adjustment is made by carefully but firmly pulling forwards or pushing back the  
shower head against the knuckle ratchet in the holder.  
After installation  
Run through the Quartz Thermo operation with the purchaser and hand them this guide.  
Cleaning  
Your Quartz Thermo shower system should be cleaned using only a soft cloth and washing up liquid.  
DO NOT USE ABRASIVE CLEANERS.  
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page 13  
Troubleshooting guide  
Symptom  
Possible cause  
Action  
Water output is either  
all hot or all cold,  
or cold only  
Reversed inlet supplies  
Check that the supplies  
correspond with the inlet  
markings  
Water output is not hot  
enough  
The temperature of the hot  
water cylinder is too low  
The cylinder temperature  
should be at least 15˚c  
hotter than the blend  
Water flow through the  
appliance is too fast  
Check the flow rate  
recommendations with  
the heater manufacturer  
Flow rate is poor and  
Airlock in the water  
supply  
Check that the pipe work  
is laid in accordance with  
the correct practices,  
water temperature is low  
paying particular attention  
to potential air-traps  
Water temperature  
regularly swings between  
hot and cold  
Cold water pressure is  
too high  
If the static water pressure  
exceeds 7 bar (100 psi)  
install a pressure reducing  
valve (PRV) in accordance  
with the installation guide  
The flow regulator has  
not been fitted  
Fit the flow regulator  
Poor flow rate  
Twisted hose  
Check and clear as  
necessary  
Debris in shower head  
Debris in filters  
Debris in cold inlet flow  
regulator  
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page 14  
Typical installations  
Typical gravity system installation  
Typical Thermal storage unit system installation  
Supply  
Underside of cistern  
Vent and draw-off  
pipe to hot water  
Highest point  
must be 1m below  
underside of  
cistern  
Cold feed  
to cylinder  
Connect  
‘A’ or ‘B’  
Supply  
B
A
Hot water  
cylinder  
Hot water  
cylinder  
Typical pumped system installation  
Typical UHW system installation  
Supply  
Underside of cistern  
Vent and draw-off  
pipe to hot water  
Highest point  
must be below  
underside of  
cistern  
Cold feed  
to cylinder  
Central  
heating  
boiler  
B
Connect  
‘A’ or ‘B’  
A
Supply  
Hot water  
cylinder  
Typical combination boiler installation  
Pressure  
reducing valve  
if required  
Supply  
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page 15  
Aqualisa Products Limited  
The Flyer’s Way  
Westerham Kent TN16 1DE  
Sales enquiries: 01959 560010  
Republic of Ireland 01-864-3363  
Customer helpline: 01959 560010  
Republic of Ireland 01-844-3212  
Brochure Hotline: 0800 652 3669  
Please note that calls may be recorded for training and quality purposes  
The company reserves the right to alter, change or modify the product specifications without prior warning  
® Registered Trademark Aqualisa Products Limited  
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