Quadra Fire Indoor Fireplace QFP38 LP User Guide

R
Owner’s Manual  
Installation and Operation  
Model(s):  
QFP38-NG  
QFP38-LP  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand and follow  
these instructions for safe  
installation and operation.  
Leave this manual with  
party responsible for  
use and operation.  
• Important operating and  
maintenance instructions  
included.  
WARNING  
WARNING  
HOT SURFACES!  
Glass and other surfaces are hot during  
operation and cool down.  
If the information in these instruc-  
tions is not followed exactly, a  
re may result causing property  
damage, personal injury, or death.  
Hot glass will cause burns.  
• Do not touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
• Do not store or use gasoline or other am-  
mable vapors and liquids in the vicinity of  
this or any other appliance.  
• CAREFULLY SUPERVISE children in same room as  
appliance.  
Alert children and adults to hazards of high  
temperatures.  
High temperatures may ignite clothing or other  
ammable materials.  
• What to do if you smell gas:  
- Do not try to light any appliance.  
- Do not touch any electrical switch. Do not  
use any phone in your building.  
- Immediately call your gas supplier from  
a neighbor’s phone. Follow the gas  
supplier’s instructions.  
• Keep clothing, furniture, draperies and other combustibles  
away.  
This appliance requires the installation of a decorative  
front with an integral barrier to prevent direct contact  
with the xed glass panel. Do NOT operate the appliance  
with the barrier removed.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
- If you cannot reach your gas supplier, call  
the re department.  
• Installation and service must be performed  
by a qualied installer, service agency, or  
the gas supplier.  
Installation and service of this appliance should be  
performed by qualied personnel. Hearth & Home  
Technologies suggests NFI certied or factory-  
trained professionals, or technicians supervised  
by an NFI certied professional.  
In the Commonwealth of Massachusetts installation  
must be performed by a licensed plumber or gas tter;  
See Table of Contents for location of additional  
Commonwealth of Massachusetts requirements.  
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1
Safety Alert Key:  
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
• NOTICE: Used to address practices not related to personal injury.  
Table of Contents  
Î
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A. Congratulations  
B. Limited Lifetime Warranty  
2
5
5 Framing and Clearances  
A. Select Appliance Location  
B. Construct the Appliance Chase  
C. Clearances  
28  
29  
29  
30  
1 Listing and Code Approvals  
A. Appliance Certication  
7
7
7
7
7
7
7
D. Mantel and Wall Projections  
B. Ceramic Glass Specications  
C. BTU Specications  
D. High Altitude Installations  
E. Non-Combustible Materials Specication  
F. Combustible Materials Specication  
G. Electrical Codes  
6 Termination Locations  
A. Vent Termination Minimum Clearances  
31  
7 Vent Information and Diagrams  
A. Approved Pipe  
33  
33  
33  
33  
34  
B. Vent Table Key  
C. Use of Elbows  
D. Measuring Standards  
E. Vent Diagrams  
H. Requirements for the  
Commonwealth of Massachusetts  
8
User Guide  
8 Vent Clearances and Framing  
A. Pipe Clearances to Combustibles  
B. Wall Penetration Framing  
37  
37  
38  
39  
2 Operating Instructions  
A. Gas Fireplace Safety  
B. Your Fireplace  
9
9
C. Install the Ceiling Firestop  
D. Install Attic Insulation Shield  
C. Clear Space  
10  
10  
10  
10  
10  
11  
11  
12  
12  
9 Appliance Preparation  
D. Decorative Doors and Fronts  
E. Fixed Glass Assembly  
F. Before Lighting Fireplace  
G. Remote Controls  
H. System Description  
I. Fan Control Module  
J. Receiver  
K. Initializing the System for the First Time  
L. Transmitter (Remote Control with LCD Display) 13  
M. Operating Procedure with Split Flow  
A. Secure and Level the Appliance  
40  
10 Install Vent Pipe  
A. Assemble Vent Sections  
B. Assemble Slip Sections  
41  
42  
43  
43  
44  
45  
46  
C. Secure the Vent Sections  
D. Disassemble Vent Sections  
E. Install Metal Roof Flashing  
F. Assemble and Install Storm Collar  
G. Install Vertical Termination Cap  
H. Heat Shield Requirements for Horizontal  
Termination  
(dual burner control)  
14  
19  
19  
19  
20  
21  
21  
46  
47  
N. Low Battery Power Detection  
O. Manual Bypass of the Remote System  
P. Remote Operation  
Q. Lighting Instructions (IPI)  
R. After Fireplace is Lit  
I. Install Horizontal Termination Cap  
11 Shrouds  
A. HHT Shrouds  
B. Field Constructed Shrouds  
48  
48  
S. Frequently Asked Questions  
12 Gas Information  
A. Gas Pressure  
3 Maintenance and Service  
50  
50  
50  
A. Maintenance Tasks-Homeowner  
B. Maintenance Tasks-Qualied Service Technician 23  
22  
B. Gas Connection  
C. High Altitude Installations  
13 Electrical Information  
A. Wiring Requirements  
B. Technical Data  
51  
51  
51  
53  
53  
Installer Guide  
C. Intellire Ignition System Wiring  
D. Junction Box Installation  
E. Heat-Zone-Gas  
4 Getting Started  
A. Typical Appliance System  
B. Design and Installation Considerations  
C. Tools and Supplies Needed  
26  
27  
27  
27  
D. Inspect Appliance and Components  
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3
14 Finishing  
A. Facing Material  
B. Facing Template Removal  
C. Mantel and Wall Projections  
54  
55  
56  
15 Appliance Setup  
A. Remove Fixed Glass Assembly  
B. Remove the Shipping Materials  
C. Clean the Appliance  
57  
57  
57  
57  
58  
60  
60  
61  
62  
62  
63  
63  
D. Install the Refractory  
E. Install Logs, Ember Bed  
F. Install Andirons, Lava Rock, Rockwool  
G. Complete Log Installation  
H. Accent Lighting Set Up  
I. Adjust the Air Shutter  
J. Adjust the Vertical Bafe  
K. Fixed Glass Assembly  
L. Install Door Fronts  
16 Troubleshooting  
A. Troubleshooting  
64  
17 Reference Materials  
A. Appliance Dimension Diagram  
B. Vent Components Diagrams  
C. Service Parts  
66  
67  
71  
75  
76  
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D. Optional Components  
E. Contact Information  
Î = Contains updated information.  
4
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B. Limited Lifetime Warranty  
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5
Î
B. Limited Lifetime Warranty (continued)  
6
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Listing and Code Approvals  
1
A. Appliance Certication  
D. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility or  
authorities having jurisdiction.  
MODELS: QFP38-NG, QFP38-LP  
LABORATORY: Underwriters Laboratories, Inc. (UL)  
TYPE: Vented Gas Fireplace Heaters  
When installing above 2000 feet elevation:  
STANDARD: ANSI Z21.88b-2008 • CSA 2.33b-2008  
In the USA: Reduce input rate 4% for each 1000 feet  
above 2000 feet.  
In CANADA: Reduce input rate 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
NOTICE: This installation must conform with local codes  
or, in the absence of local codes, with the National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and  
Propane Installation Code, CSA B149.1.  
Check with your local gas utility to determine proper  
orice size.  
Amanufactured home (USAonly) or mobile home OEM  
installation must conform with the (U.S.) Manufactured  
Home Construction and Safety Standard, Title 24 CFR,  
Part 3280 or, when such a standard is not applicable, the  
Standard for Fire Safety Criteria for Manufactured Home  
Installation Sites and Communities, ANSI/NFPA 501A,  
in the United States, or the Mobile Homes Standard,  
CAN/CSA Z240 MH Series in Canada.  
E. Non-Combustible Materials Specication  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
Materials that are reported as passing ASTM E 136,  
Standard Test Method for Behavior of Materials in a  
Vertical Tube Furnace at 750 ºC and UL763 shall be  
considered non-combustible materials.  
This appliance complies with the installation requirements  
for HUD.  
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.  
This appliance is tested and approved as either supplemental  
room heat or as a decorative appliance. It should not be fac-  
tored as primary heat in residential heating calculations.  
F. Combustible Materials Specication  
Materials made of or surfaced with wood, compressed  
paper, plant bers, plastics, or other material that can ig-  
nite and burn, whether ame proofed or not, or plastered  
or unplastered shall be considered combustible materials.  
B. Ceramic Glass Specications  
This appliance is equipped with 5 mm ceramic glass. Re-  
place glass with 5 mm ceramic glass. Please contact your  
dealer for replacement glass.  
G. Electrical Codes  
NOTICE: This appliance must be electrically wired  
and grounded in accordance with local codes or, in the  
absence of local codes, with National Electric Code  
ANSI/NFPA 70-latest edition or the Canadian Electric  
Code CSA C22.1.  
C. BTU Specications  
QFP38 Series  
Max/Min Input Rate (NG) Both Burners  
Max/Min Input Rate (NG) Front Burner  
Max/Min Input Rate (LP) Both Burners  
Max/Min Input Rate (LP) Front Burner  
Orice Size (NG) Front  
IPI  
A110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when  
it is installed in locations such as in bathrooms or near  
sinks.  
55,000/37,000  
17,000/12,000  
55,000/42,500  
17,000/13,500  
#49/.073  
Orice Size (NG) Rear  
#30/.1285  
Orice Size (LP) Front  
#56/.0465  
Orice Size (LP) Rear  
#50/.070  
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7
Inspection  
Note: The following requirements reference various  
Massachusetts and national codes not contained in this  
document.  
The state or local gas inspector of the side wall horizon-  
tally vented gas fueled equipment shall not approve the  
installation unless, upon inspection, the inspector ob-  
serves carbon monoxide detectors and signage installed  
in accordance with the provisions of 248 CMR 5.08(2)(a)1  
through 4.  
H. Requirements for the Commonwealth of  
Massachusetts  
For all side wall horizontally vented gas fueled equipment  
installed in every dwelling, building or structure used in  
whole or in part for residential purposes, including those  
owned or operated by the Commonwealth and where the  
side wall exhaust vent termination is less than seven (7)  
feet above nished grade in the area of the venting, in-  
cluding but not limited to decks and porches, the following  
requirements shall be satised:  
Exemptions  
The following equipment is exempt from 248 CMR  
5.08(2)(a)1 through 4:  
The equipment listed in Chapter 10 entitled “Equipment  
Not Required To Be Vented” in the most current edition  
of NFPA 54 as adopted by the Board; and  
Product Approved side wall horizontally vented gas  
fueled equipment installed in a room or structure  
separate from the dwelling, building or structure used  
in whole or in part for residential purposes.  
Installation of Carbon Monoxide Detectors  
At the time of installation of the side wall horizontal  
vented gas fueled equipment, the installing plumber or  
gas tter shall observe that a hard wired carbon mon-  
oxide detector with an alarm and battery back-up is  
installed on the oor level where the gas equipment is  
to be installed. In addition, the installing plumber or gas  
tter shall observe that a battery operated or hard wired  
carbon monoxide detector with an alarm is installed on  
each additional level of the dwelling, building or struc-  
ture served by the side wall horizontal vented gas fueled  
equipment. It shall be the responsibility of the property  
owner to secure the services of qualied licensed profes-  
sionals for the installation of hard wired carbon monoxide  
detectors.  
MANUFACTURER REQUIREMENTS  
Gas Equipment Venting System Provided  
When the manufacturer of Product Approved side wall  
horizontally vented gas equipment provides a venting  
system design or venting system components with the  
equipment, the instructions provided by the manufacturer  
for installation of the equipment and the venting system  
shall include:  
Detailed instructions for the installation of the venting  
system design or the venting system components;  
and  
A complete parts list for the venting system design or  
venting system.  
In the event that the side wall horizontally vented gas  
fueled equipment is installed in a crawl space or an attic,  
the hard wired carbon monoxide detector with alarm and  
battery back-up may be installed on the next adjacent  
oor level.  
Gas Equipment Venting System NOT Provided  
When the manufacturer of a Product Approved side  
wall horizontally vented gas fueled equipment does not  
provide the parts for venting the ue gases, but identi-  
es “special venting systems”, the following requirements  
shall be satised by the manufacturer:  
In the event that the requirements of this subdivision can  
not be met at the time of completion of installation, the  
owner shall have a period of thirty (30) days to comply  
with the above requirements; provided, however, that dur-  
ing said thirty (30) day period, a battery operated carbon  
monoxide detector with an alarm shall be installed.  
The referenced “special venting system” instructions  
shall be included with the appliance or equipment  
installation instructions; and  
The “special venting systems” shall be Product  
Approved by the Board, and the instructions for that  
system shall include a parts list and detailed installation  
instructions.  
Approved Carbon Monoxide Detectors  
Each carbon monoxide detector as required in accor-  
dance with the above provisions shall comply with NFPA  
720 and be ANSI/UL 2034 listed and IAS certied.  
A copy of all installation instructions for all Product Ap-  
proved side wall horizontally vented gas fueled equip-  
ment, all venting instructions, all parts lists for venting  
instructions, and/or all venting design instructions shall  
remain with the appliance or equipment at the completion  
of the installation.  
Signage  
A metal or plastic identication plate shall be permanently  
mounted to the exterior of the building at a minimum  
height of eight (8) feet above grade directly in line with  
the exhaust vent terminal for the horizontally vented gas  
fueled heating appliance or equipment. The sign shall  
read, in print size no less than one-half (1/2) in. in size,  
“GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL  
OBSTRUCTIONS”.  
See Gas Connection section for additional Common-  
wealth of Massachusetts requirements.  
8
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User Guide  
Operating Instructions  
2
A. Gas Fireplace Safety  
If you expect that small children or vulnerable adults may  
come into contact with this replace, the following precau-  
tions are recommended:  
WARNING  
HOT SURFACES!  
Install a physical barrier such as:  
-
-
A decorative rescreen.  
Adjustable safety gate.  
Glass and other surfaces are hot  
during operation and cool down.  
Hot glass will cause burns.  
• Do not touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
Install a switch lock or a wall/remote control with child  
protection lockout feature.  
Keep remote controls out of reach of children.  
Never leave children alone near a hot replace, whether  
operating or cooling down.  
• CAREFULLY SUPERVISE children in  
same room as appliance.  
• Alert children and adults to hazards of high  
temperatures.  
Teach children to NEVER touch the replace.  
Consider not using the replace when children will be  
present.  
High temperatures may ignite clothing or other  
ammable materials.  
Contact your dealer for more information, or visit: www.  
hpba.org/staysafe.  
• Keep clothing, furniture, draperies and other  
combustibles away.  
To prevent unintended operation when not using your  
replace for an extended period of time (summer months,  
vacations, trips, etc):  
.
Remove batteries from remote controls.  
Turn off gas controls valve on standing pilot models  
This appliance has been supplied with an integral  
barrier to prevent direct contact with the xed glass  
panel. Do NOT operate the appliance with the barrier  
removed.  
When lighting the pilot light on replaces with a standing  
pilot, remove the xed glass assembly so you can detect  
presence of residual gas build-up. See Standing Pilot  
Lighting instructions and Maintenance Tasks.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
B. Your Fireplace  
WARNING! DO NOT operate replace before reading and  
understanding operating instructions. Failure to operate  
replace according to operating instructions could cause  
re or injury.  
Decorative Doors  
(not shown)  
Section 2.D.  
Mantel  
Your appliance is equipped with a Climate Control Switch  
(Figure 2.2).  
In the ON position, the pilot will remain lit. This will keep  
the air in the ue warm and will help prevent negative  
air pressure in the ue.  
Fixed Glass Assembly  
Section 2.E.  
Hearth  
(not required)  
Clear Space  
Section 2.C.  
Climate  
Control Switch  
Section 2.B.  
Figure 2.1 General Operating Parts  
Figure 2.2 Climate Control Switch  
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9
C. Clear Space  
E. Fixed Glass Assembly  
See Section 15.K.  
WARNING! DO NOT place combustible objects in front of  
the replace or block louvers. High temperatures may start  
a re. See Figure 2.3.  
F. Before Lighting Fireplace  
Before operating this replace for the rst time, have a  
qualied service technician:  
Avoid placing candles and other heat-sensitive objects on  
mantel or hearth. Heat may damage these objects.  
Verify all shipping materials have been removed from  
inside and/or underneath the rebox.  
Review proper placement of logs, rockwool and/or other  
decorative materials.  
Check the wiring.  
Check the air shutter adjustment.  
Ensure that there are no gas leaks.  
Ensure that the glass is sealed and in the proper position  
and that the integral barrier is in place.  
WARNING! Risk of Fire or Asphyxiation! DO NOT oper-  
ate replace with xed glass assembly removed.  
G. Remote Controls  
For safety:  
Clear Space  
3 ft (0.91 m)  
in front of  
Install a switch lock or a wall/remote control with child  
protection lockout feature.  
appliance  
Keep remote controls out of reach of children.  
See your dealer if you have questions.  
Figure 2.3 Clear Space  
D. Decorative Doors and Fronts  
WARNING! Risk of Fire! Install ONLY doors or fronts  
approved by Hearth & Home Technologies. Unapproved  
doors or fronts may cause replace to overheat.  
This replace requires the installation of a decorative front  
with an integral barrier to prevent direct contact with the  
xed glass panel. DO NOT operate the replace with the  
barrier removed.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install  
one.  
For more information refer to the instructions supplied  
with your decorative door or front.  
10  
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H. System Description  
The Remote Control System consists of three elements:  
Transmitter  
Receiver  
Fan Control Module (FCM)  
I. Fan Control Module  
Fan Control Module (FCM) controls the following items remotely:  
-
-
-
Fan (six speeds)  
120V Out  
Aux Out (accent lighting)  
VOLTAGE  
SUPPLY CORD  
MODULE ON/OFF SWITCH  
COMMUNICATION BUS (3 PIN)  
AUX OUTLET PLUG (Accent Lighting)  
FAN OUTLET PLUG  
Figure 2.4 Fan Control Module  
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J. Receiver  
The receiver is powered by four AA batteries.  
The receiver accepts commands via radio frequency from the transmitter to operate the appliance in accordance with  
the system conguration.  
The receiver three position slider switch can be set to one of three positions:  
-
-
-
ON (manual override)  
REMOTE (remote control)  
OFF  
12 PIN terminal  
PRG Key  
3 Positions Slider  
Figure 2.5  
Receiver Body  
K. Initializing the System for the First Time  
Install the four AA batteries into the receiver battery bay. Note the polarity of the battery and insert into the battery bay as  
indicated on the battery cover (+/-). Place the 3 position slider switch in the REMOTE postion. Using the end of a paper  
clip, or other similar object, insert the end of the paper clip into the hole marked “PRG” on the receiver front cover. The  
receiver will “beep” three times to indicate that it is ready to synchronize with a transmitter. Install the three AAA batteries  
in the transmitter battery bay, located on the base of the transmitter. With the batteries already installed in the transmitter,  
push the ON button. The receiver will “beep” four times to indicate the transmitter’s command is accepted and sets to the  
particular code of that transmitter. The system is now initialized.  
12  
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L. Transmitter (Remote Control with LCD Display)  
The transmitter is powered by three AAA batteries.  
A MODE key is provided to index between the features.  
A THERMOSTAT key is used to turn on/off or index through thermostat functions (Figures 2.6 and 2.7).  
Blue LCD display  
ON/OFF Key  
THERMOSTAT Key  
UP/DOWN Arrow Key  
MODE Key  
Figure 2.6  
Transmitter  
Child safety lock-out  
Low battery alarm  
Transmission  
Thermostat  
OFF/ON/SMART  
Room  
Temperature  
Set Point  
Temperature/Level/State  
Split Flow  
(Rear Burner)  
Flame  
Aux  
Fan  
(Accent Lighting)  
Figure 2.7 Transmitter LCD Display (Split Flow function enabled)  
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M.Operating Procedure with Split Flow (dual burner control)  
The rear burner is controlled by the split ow function. To activate this function use the MODE key to index to the SPLIT  
FLOW icon. (Figure 2.8.)  
Press the UP ARROW key to turn the rear burner on.  
Press the DOWN ARROW to turn the rear burner off. A single “beep” will conrm the reception of the command.  
Figure 2.8 Split Flow  
14  
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Temperature Indication Display  
With the system in the OFF position, press the THERMOSTAT key and the MODE key at the same time. Look at the LCD  
screen on the transmitter to verify that a C or F is visible to the right of the room temperature display. (Figure 2.9.)  
Figure 2.9 Remote Control Display in Farenheit & Celsius  
Turn on the Appliance  
Press the ON/OFF key on the transmitter. The transmitter display will show all active icons on the screen. At the same  
time the receiver connects, the thermopile to the gas valve millivolt coil and the appliance main burner turns on. A single  
“beep” from the receiver will conrm reception of the command.  
Turn off the Appliance  
Press the ON/OFF key on the transmitter. The transmitter LCD display will only show the room temperature and icon. At  
the same time the receiver disconnects, the thermopile from the gas valve millivolt coil and the appliance burner turns off.  
A single “beep” from the receiver conrms reception of the command.  
Figure 2.10 Remote Control Display  
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Remote Flame Control  
The ame control has six ame levels. With the system on, and the ame level at the maximum in the appliance, press-  
ing the DOWN ARROW key once will reduce the ame height by one step until the ame is turned off.  
The UP ARROW key will increase the ame height each time it is pressed. If the UP ARROW key is pressed while the  
system is on but the ame is off, the fame will come on in the hight position. (Figure 2.11.)  
A single “beep” will conrm reception of the command.  
Flame Off  
Flame Level 1  
Flame Level 5  
Flame Level Maximum  
Figure 2.11 Remote Flame Control  
16  
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Room Thermostat (Transmitter Option)  
The remote control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the  
comfort level in a room.  
To activate this function, press the THERMOSTAT key. The LCD display on the transmitter will change to show that the  
room thermostat is ON and the set temperature is now displayed. (Figure 2.12.) To adjust the set temperature, press the  
UP ARROW or DOWN ARROW keys until the desired set tempemperature is displayed on the LCD screen of the trans-  
mitter.  
Room Temperature  
Set Temperature  
Figure 2.12 Room Thermostat - Transmitter Display  
Smart Thermostat (Transmitter Operation)  
The Smart Thermostat function adjusts the ame height in accordance to the difference between the set point tempera-  
ture and the actual room temperatures. As the room temperature gets closer to the set point the Smart Function will  
modulate the ame down.  
To activate this function, press the THERMOSTAT key until the word “SMART” appears to the right of the temperature  
bulb graphic (Figure 2.13). To adjust the set temperatures, press the UP ARROW or DOWN ARROW keys until the de-  
sired set temperature is displayed on the LCD screen of the transmitter.  
Figure 2.13 Smart Flame Function  
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Fan Speed Control  
Your appliance is equipped with a hot air circulating fan and the speed of the fan can be controlled by the system. The fan  
speed can be adjusted through six speeds.  
To activate this function use the MODE key to index to the Fan Control icon (Figure 2.14). Use the UP ARROW/DOWN  
ARROW keys to turn on, off or adjust the fan speed. A single “beep” will conrm reception of the command.  
Figure 2.14 Fan Speed Control  
Remote Actuated 120V Auxiliary Outlet (accent lighting)  
The auxiliary function controls the accent lighting.  
To activate this function use the MODE key to index to the AUX icon (Figure 2.15). Press the UP ARROW key to activate  
the outlet. Press the DOWN ARROW key to turn the outlet off. A single “beep” will conrm the reception of the command.  
Figure 2.15 Activate the Auxiliary Function  
18  
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Key Lock  
This function will lock the keys to avoid unsupervised operation.  
To activate this function, press the MODE and UP ARROW keys at the same time. (Figure 2.16.)  
To de-activate this function, press the MODE and UP ARROW keys at the same time.  
Figure 2.16 Key Lock Function  
N. Low Battery Power Detection  
Transmitter  
The life span of the remote control batteries depends on various factors: quality of batteries used, the number of ignitions  
of the appliance, the number of changes to the room thermostat set point, etc.  
When the transmitter batteries are low, a battery icon will appear on the LCD display of the transmitter (Figure 2.17) be-  
fore all battery power is lost. When the batteries are replaced this icon will disappear.  
Figure 2.17 Battery Low Icon  
O. Manual Bypass of the Remote System  
If the batteries of the receiver or transmitter are low or depleted, the appliance can be turned on manually by sliding the  
3-position slider switch on the receiver to the ON position. This will bypass the remote control feature of the system and  
the appliance main burner will come on if the gas valve is in the ON position.  
P. Remote Operation  
This remote control kit has a hand held transmitter that can be used as a remote on/off or as a thermostat. The transmitter  
display shows the current room temperature, target temperature, timer setting, on/off status, low battery indicator, current  
time, burner/valve operation and fan operation. Electrical ratings for the receiver are: 110 VAC, 60 Hz, 6 W.  
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19  
Q. Lighting Instructions (IPI)  
For normal use, activate/deactivate your replace with the remote control.  
The IPI system may be operated with four AA batteries.  
If your replace must be deactivated for serviced or an extended period of time, follow the instructions below.  
20  
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R. After Fireplace is Lit  
Initial Break-in Procedure  
The fireplace should be run three to four hours  
continuously on low.  
Turn the replace off and allow it to completely cool.  
Remove xed glass assembly. See Section 15.K.  
Clean xed glass assembly. See Section 3.  
Replace the xed glass assembly and run continuously  
on high an additional 12 hours.  
This cures the materials used to manufacture the re-  
place.  
NOTICE! Open windows for air circulation during replace  
break-in.  
• Some people may be sensitive to smoke and  
odors.  
• Smoke detectors may activate.  
S. Frequently Asked Questions  
ISSUE  
SOLUTIONS  
Condensation on the glass  
This is a result of gas combustion and temperature variations. As the appliance warms, this  
condensation will disappear.  
Blue ames  
This is a result of normal operation and the ames will begin to yellow as the appliance is allowed  
to burn for 20 to 40 minutes.  
Odor from appliance  
When rst operated, this appliance may release an odor for the rst several hours. This is caused  
by the curing of materials from manufacturing. Odor may also be released from nishing materials  
and adhesives used near the appliance. These circumstances may require additional curing  
related to the installation environment.  
Film on the glass  
Metallic noise  
This is a normal result of the curing process of the paint and logs. Glass should be cleaned within  
3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be  
necessary. See your dealer.  
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the  
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity  
of the appliance.  
Is it normal to see the pilot  
ame burn continually?  
In an IntelliFire ignition system (IPI), the pilot ame should turn off when appliance is turned off.  
Some optional control systems available with IPI models may allow pilot ame to remain lit. In a  
standing pilot system the pilot will always stay on.  
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21  
Maintenance and Service  
3
Doors, Surrounds, Fronts  
Frequency: Annually  
Any safety screen or guard removed for servicing must be  
replaced prior to operating the replace.  
By: Homeowner  
When properly maintained, your replace will give you  
many years of trouble-free service. We recommend an-  
nual service by a qualied service technician.  
Tools needed: Protective gloves, stable work surface  
Assess condition of screen and replace as necessary.  
Inspect for scratches, dents or other damage and repair  
as necessary.  
A. Maintenance Tasks-Homeowner  
Installation and repair should be done by a qualied  
service technician only. The replace should be inspect-  
ed before use and at least annually by a professional  
service person.  
Check that louvers are not blocked.  
Vacuum and dust surfaces.  
Remote Control  
Frequency: Seasonally  
By: Homeowner  
The following tasks may be performed annually by the  
homeowner. If you are uncomfortable performing any of  
the listed tasks, please call your dealer for a service ap-  
pointment.  
Tools needed: Replacement batteries and remote control  
instructions.  
More frequent cleaning may be required due to lint from  
carpeting or other factors. Control compartment, burner  
and circulating air passageway of the replace must be  
kept clean.  
Locate remote control transmitter and receiver.  
Verify operation of remote. Refer to remote control  
operation instructions for proper calibration and setup  
procedure.  
CAUTION! Risk of Burns! The replace should be  
turned off and cooled before servicing.  
Place batteries as needed in remote transmitters and  
battery-powered receivers.  
Place remote control out of reach of children.  
Glass Cleaning  
Frequency: Seasonally  
By: Homeowner  
If not using your replace for an extended period of time  
(summer months, vacations/trips, etc), to prevent unin-  
tended operation:  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
Remove batteries from remote controls.  
CAUTION! Handle xed glass assembly with care.  
Glass is breakable.  
Avoid striking, scratching or slamming glass  
Avoid abrasive cleaners  
DO NOT clean glass while it is hot  
Prepare a work area large enough to accommodate xed  
glass assembly and door frame by placing a drop cloth  
on a at, stable surface.  
Venting  
Frequency: Seasonally  
By: Homeowner  
Tools needed: Protective gloves and safety glasses.  
Inspect venting and termination cap for blockage or  
obstruction such plants, bird nests, leaves, snow, debris,  
etc.  
Note: Fixed glass assembly and gasketing may have  
residue that can stain carpeting or oor surfaces.  
Verify termination cap clearance to subsequent  
construction (building additions, decks, fences, or  
sheds). See Section 6.  
Inspect for corrosion or separation.  
Verify weather stripping, sealing and ashing remains  
intact.  
Remove door or decorative front from replace and set  
aside on work surface.  
See Section 15.K for instructions to remove xed glass  
assembly.  
Clean glass with a non-abrasive commercially available  
cleaner.  
Inspect draft shield to verify it is not damaged or  
missing.  
- Light deposits: Use a soft cloth with soap and water  
- Heavy deposits: Use commercial replace glass cleaner  
(consult with your dealer)  
Carefully set xed glass assembly in place on replace.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
Reinstall door or decorative front.  
22  
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Burner Ignition and Operation  
Frequency: Annually  
B. Maintenance Tasks-Qualied Service  
Technician  
The following tasks must be performed by a qualied  
service technician.  
By: Qualied Service Technician  
Tools needed: Protective gloves, vacuum cleaner, whisk  
broom, ashlight, voltmeter, indexed drill bit set, and a  
manometer.  
Gasket Seal and Glass Assembly Inspection  
Frequency: Annually  
Verify burner is properly secured and aligned with pilot  
or igniter.  
By: Qualied Service Technician  
Tools needed: Protective gloves, drop cloth and a stable  
work surface.  
Clean off burner top, inspect for plugged ports, corrosion  
or deterioration. Replace burner if necessary.  
Replace rockwool with new dime-size pieces. DO NOT  
block ports or obstruct lighting paths. Refer to Section  
15.F for proper rockwool placement.  
Verify batteries have been removed from battery back-  
up IPI systems to prevent premature battery failure or  
leaking.  
Check for smooth lighting and ignition carryover to all  
ports. Verify that there is no ignition delay.  
Inspect for lifting or other ame problems.  
Verify air shutter setting is correct. See Section 15.I. for  
required air shutter setting. Verify air shutter is clear of  
dust and debris.  
Inspect orice for soot, dirt and corrosion. Verify orice  
size is correct. See Service Parts List for proper orice  
sizing.  
Inspect gasket seal and its condition.  
Inspect xed glass assembly for scratches and nicks  
that can lead to breakage when exposed to heat.  
Conrm there is no damage to glass or glass frame.  
Replace as necessary.  
Verify that xed glass assembly is properly retained and  
attachment components are intact and not damaged.  
Replace as necessary.  
Logs  
Frequency: Annually  
By: Qualied Service Technician  
Tools needed: Protective gloves.  
Inspect for damaged or missing logs. Replace as  
necessary. Refer to Section 15.E. for log placement  
instructions.  
Verify manifold and inlet pressures. Adjust regulator as  
required.  
Inspect pilot ame pattern and strength. See Figure 3.1  
for proper pilot ame pattern. Clean or replace orice  
spud as necessary.  
Verify correct log placement and no ame impingement  
causing sooting. Correct as necessary.  
Inspect thermocouple/thermopile or IPI ame sensing  
rod for soot, corrosion and deterioration. Clean with  
emery cloth or replace as required.  
Verify thermocouple/thermopile or IPI millivolt output.  
Replace as necessary.  
Firebox  
Frequency: Annually  
By: Qualied Service Technician  
Tools needed: Protective gloves, sandpaper, steel wool,  
cloths, mineral spirits, primer and touch-up paint.  
Inspect for paint condition, warped surfaces, corrosion  
or perforation. Sand and repaint as necessary.  
Replace replace if rebox has been perforated.  
Control Compartment and Firebox Top  
Frequency: Annually  
By: Qualied Service Technician  
Tools needed: Protective gloves, vacuum cleaner, dust  
cloths  
Vacuum and wipe out dust, cobwebs, debris or pet hair.  
Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should  
be avoided.  
Remove all foreign objects.  
Verify unobstructed air circulation.  
Figure 3.1 IPI SIT Pilot Flame Patterns  
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Remove eight screws holding valve plate in place.  
Fan Replacement & Maintenance  
Frequency: Annually  
By: Qualied Service Technician  
Tools needed: Protective gloves, screwdriver.  
Remove door front and xed glass assembly; refer to  
Sections 14.K. and 14.L.  
Remove logs.  
Bend right front log tab down.  
Bend tab flat  
Figure 3.5 Remove Screws From Valve Plate  
Lift the valve assembly up and out. Set aside.  
Figure 3.2 Bend Down Tab  
Remove two mounting screws from front burner.  
Slide burner to the left, lift left side up and out.  
Step 2  
Step 3  
Figure 3.6 Lift Up & Remove Valve Assembly  
Step 1  
Figure 3.3 Remove Burner  
Remove the two screws holding the dashboard in place,  
remove dashboard to access gas line and valve wires.  
Figure 3.4 Remove Screws Holding Dashboard  
Shut off gas and unhook ex line from the valve.  
Unplug wires from the valve.  
24  
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Remove two wing nuts holding the fan bracket in place  
and remove bracket.  
Remove  
Wing nuts  
(both sides)  
Figure 3.7 Remove Fan Bracket  
Remove fan through the valve plate opening.  
Figure 3.8 Remove Fan  
Clean or replace fan.  
Check condition of gasket. It should remain in place when  
you remove the valve plate. Replace if necessary.  
Reinstall all parts.  
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25  
Installer Guide  
Getting Started  
4
A. Typical Appliance System  
NOTICE: Illustrations and photos reect typical installations and are for design purposes only. Illustrations/diagrams are not  
drawn to scale. Actual product may vary from pictures in manual  
Vertical Termination Cap  
(SECTION 10)  
Noncombustible roof  
Storm Collar  
(SECTION 10)  
flashing maintains minimum  
clearance around pipe  
(SECTION 10)  
Vent pipe penetrates roof,  
preferably without affecting  
roof rafters  
(SECTION 8)  
Vent Pipe  
(SECTIONS 7, 8, 10)  
Attic insulation shield (not shown) must be used here to  
keep insulation away from vent pipe if attic is insulated.  
(SECTION 8)  
Ceiling Firestop  
on floor of attic  
(SECTION 8)  
Framing/Header  
(SECTION 5)  
Framing Headed off  
in Ceiling Joists  
(SECTION 8)  
Mantel & Mantel Leg  
(SECTION 14)  
Surround  
Hearth Extension  
(not required)  
Gas Line  
(SECTION 12)  
Figure 4.1 Typical System  
26  
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-
Remove the screw from the top of each carrying  
handle. The handles have been provided to assist  
in moving the unit.  
B. Design and Installation Considerations  
Quadra-Fire direct vent gas appliances are designed to  
operate with all combustion air siphoned from outside of  
the building and all exhaust gases expelled to the out-  
side. No additional outside air source is required.  
The vent system components and decorative doors and  
fronts are shipped in separate packages.  
Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass.  
Read all of the instructions before starting the installation.  
Follow these instructions carefully during the installation  
to ensure maximum safety and benet.  
Installation MUST comply with local, regional, state and  
national codes and regulations. Consult insurance carrier,  
local building inspector, re ofcials or authorities having  
jurisdiction over restrictions, installation inspection and  
permits.  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
Before installing, determine the following:  
• Where the appliance is to be installed.  
• The vent system conguration to be used.  
• Gas supply piping.  
Hearth & Home Technologies disclaims any responsibility for,  
and the warranty will be voided by, the following actions:  
• Electrical wiring requirements.  
• Installation and use of any damaged appliance or vent system  
component.  
• Framing and nishing details.  
• Whether optional accessories are desired.  
• Modication of the appliance or vent system.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualied  
service technician, service agency or your dealer.  
• Improper positioning of the gas logs or the glass door.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Any such action may cause a re hazard.  
C. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
WARNING! Risk of Fire, Explosion or Electric Shock!  
DO NOT use this appliance if any part has been under wa-  
ter. Call a qualied service technician to inspect the appli-  
ance and to replace any part of the control system and/or  
gas control which has been under water.  
Tape measure  
Pliers  
Framing material  
Flat blade screwdriver  
High temperature caulking material  
Hammer  
Gloves  
Phillips screwdriver  
Framing square  
Voltmeter  
Plumb line  
Level  
Electric drill and bits (1/4 in.)  
Safety glasses  
Refractory  
Reciprocating saw  
Manometer  
Andirons  
Non-corrosive leak check solution  
Shipping Brackets  
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws  
D. Inspect Appliance and Components  
Carefully remove the appliance and components from  
the packaging. Refer to Figure 4.2.  
-
-
-
Remove the refractory from the back of the unit by  
removing the screws from the shipping bracket.  
Remove the screws from the shipping brackets  
before trying to remove the unit from the pallet.  
Remove the andirons.  
Figure 4.2 Refractory Shipping Location, Brackets  
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27  
Framing and Clearances  
5
NOTICE: Illustrations reect typical installations and are  
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams  
are not drawn to scale. Actual installation may vary due to  
individual design preference.  
A. Select Appliance Location  
When selecting a location for the appliance it is important  
to consider the required clearances to walls (see Figure  
5.1).  
WARNING! Risk of Fire or Burns! Provide adequate  
clearance around air openings and for service access. Due  
to high temperatures, the appliance should be located out  
of trafc and away from furniture and draperies.  
1 in.  
(25 mm)  
59 3/4 in.  
(1517 mm)  
23 1/2 in.  
(597 mm)  
1 in.  
(25 mm)  
43 1/2 in. (1105 mm)  
45 1/2in.  
1 in.  
(25 mm)  
(1156 mm)  
6 in.  
(152mm)  
59 3/4 in.  
(1517 mm)  
45 1/2 in.  
(1156 mm)  
84 1/2 in.  
(2146 mm)  
1 in.  
(25 mm)  
Top Vent  
One 90° elbow  
Horiz Term  
Figure 5.1 Appliance Locations  
Note: Wiring for and the installation of the heat zone kit must  
be done before framed enclosure is completed.  
28  
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To further prevent drafts, the wall shield and ceiling re-  
stops should be caulked with high temperature caulk to  
seal gaps. Gas line holes and other openings should be  
caulked with high temp caulk or stuffed with unfaced insu-  
lation. If the appliance is being installed on a cement slab,  
a layer of plywood may be placed underneath to prevent  
conducting cold up into the room.  
B. Construct the Appliance Chase  
A chase is a vertical box-like structure built to enclose the  
gas appliance and/or its vent system.  
NOTICE: Treatment of ceiling restops and wall shield  
restops and construction of the chase may vary with the  
type of building. These instructions are not substitutes for the  
requirements of local building codes. Therefore, you MUST  
check local building codes to determine the requirements  
to these steps.  
C. Clearances  
NOTICE: Install appliance on hard metal or wood surfaces  
extending full width and depth. DO NOT install directly on  
carpeting, vinyl, tile or any combustible material other than  
wood.  
Chases should be constructed in the manner of all out-  
side walls of the home to prevent cold air drafting prob-  
lems. The chase should not break the outside building  
envelope in any manner.  
WARNING! Risk of Fire! Maintain specied air space  
clearances to appliance and vent pipe:  
Walls, ceiling, base plate and cantilever oor of the chase  
should be insulated. Vapor and air inltration barriers  
should be installed in the chase as per regional codes for  
the rest of the home. Additionally, in regions where cold  
air inltration may be an issue, the inside surfaces may  
be sheetrocked and taped for maximum air tightness.  
Insulation and other materials must be secured to  
prevent accidental contact.  
The chase must be properly blocked to prevent blown  
insulation or other combustibles from entering and  
making contact with replace or chimney.  
Failure to maintain airspace may cause overheating and  
a re.  
1 in.  
(25 mm)  
D
1 in.  
(25 mm)  
1 in.  
(25 mm)  
Drywall  
0 in.  
ALL SURFACES MUST BE FLUSH  
WITH THE BOTTOM OF THE UNIT.  
B
C
0 in. to level  
of standoffs  
A
30 in.  
(762 mm)  
to ceiling  
A
B
C
D
Rough Opening  
(Width)  
Rough Opening  
(Height)  
Rough Opening  
(Depth)  
Rough Opening  
(DVP Pipe)  
Model  
in.  
QFP38  
45 1/2  
1156  
59  
1499  
23 1/2  
597  
10  
254  
mm  
Note: If the inside of the framed cavity is to be nished, the  
framing dimensions must include the nished surface. If drywall  
is to be attached to the rear wall, the depth must be measured  
from the drywall surface.  
36 in.  
(914 mm)  
Note: Door frame ts ush to the bottom edge of unit. Do not put  
a raised hearth above the bottom edge of appliance, or doors  
will not t.  
0 in.  
Figure 5.2 Clearances to Combustibles  
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Mantel Legs or Wall Projections  
D. Mantel and Wall Projections  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specied. Framing or nishing  
material closer than the minimums listed must be construct-  
ed entirely of non-combustible materials (i.e., steel studs,  
concrete board, etc).  
Top of  
Appliance  
Drywall  
A
B
Mantels  
Mantel Leg or  
Perpendicular Wall  
30 in. minimum  
to ceiling  
A 5 in. (127 mm) Min.  
to perpendicular wall  
B 6 in. (152 mm) Min.  
from fireplace opening  
to perpendicular wall  
12  
11  
0 - 10  
23  
22 1/2  
22  
Figure 5.4 Mantel Leg or Wall Projections (Acceptable on both  
sides of opening)  
Measured from appliance opening (in inches)  
Figure 5.3 Clearances to Mantels or Other Combustibles above  
Appliance  
30  
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Termination Locations  
6
A. Vent Termination Minimum Clearances  
WARNING  
A
B
6 in. (minimum) up to 20 in.  
152 mm/508 mm  
18 in. minimum  
457 mm  
Fire Risk.  
Maintain vent clearance to combustibles as  
specied.  
20 in. and over  
0 in. minimum  
DO NOT pack air space with insulation or other  
materials.  
Gas, Wood or Fuel Oil  
Termination Cap  
Failure to keep insulation or other materials away  
from vent pipe may cause overheating and re.  
B
Horizontal  
overhang  
A *  
20 in.  
24 in. min.  
(610 mm)  
(508 mm)  
Vertical  
wall  
Gas  
Termination  
Cap **  
Lowest  
Discharge  
Opening  
Termination  
Cap  
X
Storm Collar  
12  
Roof  
Flashing  
Roof Pitch  
is X / 12  
*
If using decorative cap cover(s), this distance may need to be  
increased. Refer to the installation instructions supplied with the  
decorative cap cover.  
H (min.) - Minimum height  
from roof to lowest  
discharge opening.  
** In a staggered installation with both gas and wood terminations, the  
wood termination cap must be higher than the gas termination cap.  
Figure 6.2 Multiple Termination Caps  
Roof Pitch  
H (Min.) Ft.  
Roof Pitch  
H (Min.) Ft.  
Flat to 6/12  
1.0*  
Over 11/12 to 12/12  
Over 12/12 to 14/12  
Over 14/12 to 16/12  
Over 16/12 to 18/12  
Over 18/12 to 20/12  
Over 20/12 to 21/12  
4.0  
5.0  
6.0  
7.0  
7.5  
8.0  
Over 6/12 to 7/12  
Over 7/12 to 8/12  
Over 8/12 to 9/12  
Over 9/12 to 10/12  
1.25*  
1.5*  
2.0*  
2.5  
Over 10/12 to 11/12 3.25  
* 3 ft. minimum in snow regions  
Figure 6.1 Minimum Height From Roof To Lowest Discharge  
Opening  
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31  
H
D
O
E
N
V
V
C
B
L
B
B
V
Fixed  
Closed  
G
V
V
V
Fixed  
Closed  
Openable  
V
V
F
B
J
X
M
B
V
V
K
X
I
A
V
A
GAS METER  
V
TERMINATION CAP  
X
AIR SUPPLY INLET  
RESTRICTION ZONE  
(TERMINATION NOT  
ALLOWED)  
Measure vertical clearances  
from this surface  
Q
P
W
V
S
R
U
U
Electrical  
Service  
V
V
T
D*  
V
Covered Alcove  
Applications  
Measure horizontal clearances  
from this surface.  
Clearances to Electrical Service  
Dimension Descriptions  
P 6” - Non-vinyl sidewalls  
12” – Vinyl sidewalls  
A Clearance above the ground, a veranda, porch, deck or balcony - 12 in.  
(30 cm) minimum. *  
Q 18” – Non-vinyl soft and overhang  
42” – Vinyl soft and overhang  
R 8 ft.  
B Clearance to window or door that may be opened – 10,000 BTUs or less,  
6 in. (15 cm) minimum; 10,000-50,000 BTUs, 9 in. (23 cm) minimum; over  
50,000 BTUs, 12 in. (30 cm) minimum. *  
C Clearance to permanently closed window – 12 in. (30 cm) minimum -  
recommended to prevent condensation on window.  
S min  
T max  
1 cap  
2 caps  
3 ft  
6 ft  
2 x S actual  
1 x S actual  
2/3 x S actual  
1/2 x S actual  
D Vertical clearance to ventilated soft located above the termination within  
a horizontal distance of 2 ft (60 cm) from the centerline of the termination  
– 18 in. (46 cm) minimum. **  
3 caps  
9 ft  
E Vertical clearance to unventilated soft - 12 in. (30 cm) minimum. **  
F Clearance to outside corner - 6 in. (15 cm) minimum.  
G Clearance to inside corner - 6 in. (15 cm) minimum.  
4 caps  
12 ft  
S
min = # term caps x 3  
T max = (2/# term caps) x S (actual)  
H Not to be installed above a meter/regulator assembly within 3 ft (90 cm)  
horizontally* from the center line of the regulator (Canada only)  
U 6” min. – Clearance from sides of electrical service.  
W 12” min. – Clearance above electrical service.  
I
Clearance to service regulator vent outlet – 3 ft (.91 m) U.S. minimum and  
3 ft (.91 m) Canada minimum. *  
* As specied in CGA B149 Installation Codes  
J Clearance to non-mechanical air supply inlet into building or the combustion  
air inlet to any other appliance – 9” (23 cm) U.S. minimum and 12 in. (30  
cm) Canada minimum. *  
Note: Local codes or regulations may require different clearances.  
** Clearance required to vinyl soft material – 30 in. (76 cm) minimum.  
K Clearance to mechanical air supply inlet - 3 ft (.91 m) U.S. minimum and  
6 ft (1.8 m) Canada minimum. *  
Note: Location of the vent termination must not interfere with access to  
the electrical service.  
L Clearance above a paved sidewalk or paved driveway located on public  
property - 7 ft (2.1 m) minimum.  
A vent may not terminate directly above a sidewalk or paved driveway  
which is located between two single family dwellings and serves both  
dwellings.  
WARNING!  
In the U.S.: Vent system termination is NOT permitted in screened  
porches. You must follow side wall, overhang and ground clearances  
as stated in the instructions.  
M Clearance under veranda, porch, deck or balcony - 12 in. (30 cm) minimum.  
* Recommended 30 in. (76 cm) for vinyl or plastic.  
Only permitted if veranda, porch, deck or balcony is fully open on a  
minimum of 2 sides beneath the oor. *  
In Canada: Vent system termination is NOT permitted in screened  
porches. Vent system termination is permitted in porch areas with two  
or more sides open. You must follow all side wall, overhang and ground  
clearances as stated in the instructions.  
N Vertical clearance between two horizontal termination caps – 12 in. (30  
cm) minimum.  
Hearth & Home Technologies assumes no responsibility for the improper  
performance of the appliance when the venting system does not meet  
these requirements.  
O Horizontal clearance between two horizontal termination caps – 12 in. (30  
cm) minimum.  
Figure 6.3 Minimum Clearances for Termination  
CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.  
32  
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Vent Information and Diagrams  
7
A. Approved Pipe  
This appliance is approved for use with Hearth & Home  
Technologies DVP venting systems. Refer to Section  
17.B. for vent component information.  
Vertical  
DO NOT mix pipe, ttings or joining methods from differ-  
ent manufacturers.  
The pipe is tested to be run inside an enclosed wall.  
There is no requirement for inspection openings at each  
joint within the wall.  
8-1/2 in.  
WARNING! Risk of Fire or Asphyxiation. This appliance  
requires a separate vent. DO NOT vent to a pipe serving a  
separate solid fuel burning appliance.  
Horizontal  
B. Vent Table Key  
The abbreviations listed in this vent table key are used in  
the vent diagrams.  
On 45° runs, 1 ft (.3 m) of diagonal is equal to 8-1/2 in. (216  
mm) horizontal run and 8-1/2 in. (216 mm) vertical run.  
Figure 7.1 Using Two 45° Elbows  
Symbol  
Description  
First section (closest to appliance) of vertical length  
V1  
Effective Height/Length  
Second section of vertical length  
V2  
H1  
H2  
mm  
Pipe  
DVP4  
DVP6  
inches  
4
6
102  
152  
First section (closest to appliance) of horizontal length  
Subsequent sections of horizontal length  
Effective  
Height/Length  
DVP12  
DVP24  
DVP36  
DVP48  
DVP6A  
DVP12A  
12  
24  
36  
48  
3 - 6  
3 - 12  
305  
610  
914  
1219  
76 - 152  
76 - 305  
C. Use of Elbows  
Diagonal runs have both vertical and horizontal vent aspects  
when calculating the effects. Use the rise for the vertical  
aspect and the run for the horizontal aspect (see Figure  
7.1).  
DVP Pipe  
(see chart)  
Figure 7.2 Pipe Effective Length  
Two 45º elbows may be used in place of one 90º elbow.  
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216  
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A  
length of straight pipe is allowed between two 45º elbows  
(see Figure 7.1).  
D. Measuring Standards  
Vertical and horizontal measurements listed in the vent  
diagrams were made using the following standards.  
Pipe measurements are shown using the effective length  
of pipe (see Figure 7.2).  
Horizontal terminations are measured to the outside  
mounting surface (ange of termination cap) (see  
Figure 6.4.).  
Vertical terminations are measured to bottom of  
termination cap.  
Horizontal pipe installed level with no rise.  
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33  
E. Vent Diagrams  
To replace the rst starter elbow with two 45° elbows, refer to Figure 7.4. All other 90° elbows can be replaced with two 45°  
elbows.  
General Rules:  
SUBTRACT 3 ft. from the total H measurement for each 90° elbow installed horizontally.  
SUBTRACT 1-1/2 ft. from the total H measurement for each 45° elbow installed horizontally.  
Amaximum of three 90° elbows (or six 45° elbows) may be used in any vent conguration. Some elbows may be installed  
horizontally. See Figure 7.5.  
Elbows may be placed back to back anywhere in the system as long as the rst 90° elbow is a starter elbow except as  
shown in Figure 7.4.  
When penetrating a combustible wall, a wall shield restop must be installed.  
When penetrating a combustible ceiling, a ceiling restop must be installed.  
Horizontal runs of vent do not require vertical rise; horizontal runs may be level.  
1. Top Vent - Horizontal Termination  
One Elbow  
V1 Min.  
V1 Max.  
H1 Max.  
feet  
1
-
5
meters  
feet  
0.30  
2
1.52  
10  
-
-
-
meters  
feet  
0.61  
3
3.05  
15  
meters  
feet  
0.91  
4
4.57  
20  
meters  
feet  
1.22  
6.10  
20  
25  
meters  
7.62  
6.10  
V1  
H1  
Figure 7.3  
34  
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1. Top Vent - Horizontal Termination - (continued)  
Two 45° Elbows replacing One 90° Elbow  
4 ft min.  
(1.22 m)  
1 ft min.  
(.30 m)  
20 ft max.  
(6.10 m)  
Figure 7.4  
V1 min  
H1 max  
2
V2 min  
1
H2 max  
3
Two Elbows  
feet  
1
0.30  
2
meters  
feet  
0.61  
4
0.30  
2
0.91  
7
meters  
feet  
0.61  
3
1.22  
6
0.61  
3
2.13  
14  
meters  
0.91  
1.83  
0.91  
4.27  
Installed  
Vertically  
H2  
V2  
V1  
H1  
Figure 7.5  
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35  
2. Top Vent - Vertical Termination  
No Elbow  
Note: If installing a vertical vent/  
termination off the top of the ap-  
pliance, the ue restrictor should  
be used. See Section 15.J. for  
damper adjustment.  
12 ft (3.66 m) min.  
60 ft (18.29 m) max.  
Figure 7.6  
Two Elbows  
1 ft m (.30 m) min.  
12 ft (3.66 m) min.  
60 ft (18.29 m) max.  
Maximum horizontal  
run is 100% of  
vertical, but cannot  
exceed 18 ft (5.49 m)  
Figure 7.7  
36  
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Vent Clearances and Framing  
8
A. Pipe Clearances to Combustibles  
WARNING! Risk of Fire! Maintain air space clearance to  
Non-Combustible Wall Penetration  
If the hole being penetrated is surrounded by non-combus-  
tible materials such as concrete, a hole with diameter one  
inch greater than the pipe is acceptable.  
vent. DO NOT pack insulation or other combustibles:  
Between ceiling restops  
Between wall shield restops  
Around vent system  
Whenever a non-combustible wall is penetrated, the wall  
shield restop is only required on one side and no heat  
shield is necessary.  
Failure to keep insulation or other material away from  
vent pipe may cause over heating and re.  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The  
heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to  
184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing  
heat shields must be field trimmed. If wall thickness is greater than 7-1/4  
in. (184 mm) a DVP-HSM-B will be required.  
3 in.  
(76 mm)  
Air space clearance to  
bottom and sides of  
horizontal pipe must be  
at least 1 in. (25 mm)  
Drywall  
3 in. (76 mm)  
top clearance  
Heat  
Shield  
Heat  
1 in. (25 mm)  
minimum  
2 x 4 or  
Shield  
No combustible  
framing to be  
located within  
shaded area.  
2 x 6  
header  
1 in. (25 mm)  
Wall  
Shield  
Firestop  
clearance  
bottom & sides  
1 in. (25 mm)  
minimum to  
perpendicular  
wall.  
Figure 8.1 Minimum Top Vented DV Pipe Clearances  
Figure 8.2 Minimum Horizontal Venting Clearances to Combus-  
tible Materials  
B. Wall Penetration Framing  
Combustible Wall Penetration  
10 in.  
(254 mm)  
Vent  
Whenever a combustible wall is penetrated, you must  
frame a hole for the wall shield restop(s). The wall shield  
restop maintains minimum clearances and prevents cold  
air inltration.  
12 in.  
(305 mm)  
framing  
hole.  
The opening must be framed on all four sides using the  
same size framing materials as those used in the wall  
construction.  
* Center of pipe  
A wall shield restop is required on one side only on  
interior walls. If your local inspector requires a wall shield  
restop on both sides, then both wall shield restops  
must have a heat shield attached to them.  
See Section 10.J. for information for regarding the  
installation of a horizontal termination cap.  
The center of the  
framing hole is  
1 in. [25 mm] above  
the center of the  
horizontal vent pipe.  
68 in.  
(1727 mm)*  
Framing should be  
constructed of 2 X 4  
lumber or heavier.  
Figure 8.3 Wall Penetration  
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37  
C. Install the Ceiling Firestop  
A ceiling restop MUST be used between  
oors and attics.  
Frame an opening 10 in. by 10 in. (254 mm  
by 254 mm) whenever the vent penetrates  
a ceiling/oor (see Figure 8.4).  
Frame the area with the same sized lumber  
as used in ceiling/oor joist.  
Attic Above  
10 in. (254 mm)  
The ceiling restop may be installed above  
or below the ceiling joists when installed  
with a attic insulation shield. It must be  
under joists between oors that are not  
insulated. Refer to Figure 8.5.  
Secure with three fasteners on each side.  
WARNING! Risk of Fire! DO NOT pack insu-  
lation around the vent. Insulation must be kept  
back from the pipe to prevent overheating.  
10 in.  
(254 mm)  
Hole should measure  
10 in. x 10 in.  
(254 mm x 254 mm)  
inside to inside  
Figure 8.4 Installing Ceiling Firestop  
Install attic insula-  
tion shields before  
or after installation  
of vent system.  
3 fasteners  
per side  
Ceiling firestop  
Ceiling firestop  
installed below ceiling.  
installed above ceiling.  
Figure 8.5 Installing the Attic Shield  
38  
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D. Install Attic Insulation Shield  
WARNING! Fire Risk. DO NOT allow loose materials or  
insulation to touch vent. Hearth & Home Technologies Inc.  
requires the use of an attic shield.  
The National Fuel Gas Code ANSI Z223.1 and NFPA 54  
requires an attic shield constructed of 26 gauge minimum  
metal that extends at least 2 in. (51 mm) above insulation.  
Attic shields must meet specied clearance and be se-  
cured in place.  
Bend all tabs inward  
90° to maintain  
clearance and  
Insert 3  
screws  
Flat Ceiling Installation  
Bend 4 tabs  
inward 90°  
to maintain  
clearance  
prevent insulation  
from falling inside  
Remove one shield from box.  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
Match the three holes in each side and fasten with three  
screws to form a tube.  
Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling restop.  
Bend the remaining bottom tabs inward 90° to maintain  
the air space between the pipe and the shield. Set the  
shield on the ceiling restop and attach to the restop.  
Bend all tabs inward 90° around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
Figure 8.6 Attic Insulation Shield  
Vaulted Ceiling Installation  
Remove one shield from box.  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
Cut the attic insulation shield (if application is for vaulted  
ceiling), to t your ceiling pitch. Snip cut edge to recreate  
1 in. bend tabs all the way around the bottom.  
Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
Match the three holes in each side and fasten with three  
screws to form a tube.  
Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling restop.  
Bend the remaining bottom tabs inward 90° to maintain  
the air space between the pipe and the shield. Set  
the shield on the ceiling restop and attach to the  
restop.  
Bend all tabs inward 90° around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
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39  
Appliance Preparation  
9
A. Secure and Level the Appliance  
WARNING! Risk of Fire! Prevent contact with:  
Sagging or loose insulation  
Insulation backing or plastic  
Framing and other combustible materials  
Block openings into the chase to prevent entry of  
blown-in insulation. Make sure insulation and other  
materials are secured.  
DO NOT notch the framing around the appliance  
standoffs.  
Failure to maintain air space clearance may cause  
overheating and re.  
The diagram shows how to properly position and secure  
the appliance (see Figure 9.1). Nailing tabs are provided to  
secure the appliance to the framing members.  
Bend out nailing tabs on each side.  
Place the appliance into position.  
Keep nailing tabs ush with the framing.  
Level the appliance from side to side and front to  
back.  
NOTICE: The bottom of the door frame at time of  
installation will be ush with the bottom of the unit. Keep  
oor or hearth covering ush with the bottom of the unit  
or the door will not t on the unit.  
Shim the appliance as necessary. It is acceptable to use  
wood shims underneath the appliance.  
Secure the appliance to the framing by using nails or  
screws through the nailing tabs.  
Secure the appliance to the oor by inserting two screws  
through the pilot holes at the bottom of the appliance.  
Figure 9.1 Proper Positioning and Securing of an Appliance  
Intake Adapter  
Assembly  
Figure 9.2 Intake Adapter Assembly  
40  
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Install Vent Pipe  
10  
A. Assemble Vent Sections  
Attach Pipe to the Firebox Assembly  
Note: The end of the pipe sections with the lanced tabs will  
face towards the appliance.  
Attach the rst pipe section to the starting collar:  
Lanced pipe end to the starting collar  
Inner pipe over inner collar  
Push the pipe section until all lanced tabs snap in  
place  
Lightly tug on pipe to conrm it has locked.  
Commercial, Multi-family (Multi-level exceeding  
two stories), or High-Rise Applications  
All outer pipe joints must be sealed with high temperature  
silicone, including the slip section that connects directly to  
the horizontal termination cap.  
Figure 10.1 High Temperature Silicone Sealant  
• Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections. See Figure 10.1  
A
• Only outer pipes need to be sealed. All unit collar, pipe,  
slip section, elbow and cap outer ues shall be sealed in  
this manner, unless otherwise stated.  
Lances  
WARNING! Risk of Fire or Explosion! DO NOT break  
silicone seals on slip sections. Use care when removing  
termination cap from slip pipe. If slip section seals are bro-  
ken during removal of the termination cap, vent may leak.  
B
Figure 10.2  
Figure 10.3  
Assemble Pipe Sections  
Per Figure 10.2:  
Note: Make sure that the seams are not aligned to prevent  
unintentional disconnection.  
Start the inner pipe on the lanced end of section A into  
the ared end of section B.  
Start the outer pipe of section A over the outer pipe of  
section B.  
Once both vents sections are started, push rmly until  
all lanced tabs lock into place.  
Lightly tug on the pipe to confirm the tabs have  
locked.  
It is acceptable to use screws no longer than 1/2 in.  
(13 mm) to hold outer pipe sections together. If predrilling  
holes, DO NOT penetrate inner pipe.  
CORRECT  
For 90° and 45° elbows that are changing the vent  
direction from horizontal to vertical, one screw minimum  
should be put in the outer ue at the horizontal elbow joint  
to prevent the elbow from rotating. Use screws no longer  
than 1/2 in. (13 mm). If predrilling screw holes, DO NOT  
penetrate inner pipe.  
INCORRECT  
Figure 10.4 Seams  
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41  
B. Assemble Slip Sections  
WARNING! Risk of Fire or Asphyxiation! Overlap pipe  
sections at least 1 1/2 in. (38 mm). Secure slip sections  
with two screws which must not exceed 1/2 in. (13 mm)  
in length. Use the pilot holes. Pipe could separate if not  
properly joined.  
Slide the inner ue of the slip section into the inner ue of  
the pipe section and the outer ue of the slip section over  
the outer ue of the pipe section. See Figure 10.5.  
Slide together to the desired length.  
Figure 10.5 Slip Section Pilot Holes  
Maintain a 1-1/2 in. (38 mm) overlap between the slip  
section and the pipe section.  
Secure the pipe and slip section with two screws no  
longer than 1/2 in. (13 mm), using the pilot holes in the  
slip section. See Figure 10.6.  
Figure 10.6 Screws into Slip Section  
Continue adding pipe as necessary following instructions  
in “Assemble Pipe Sections.”  
NOTICE: If slip section is too long, the inner and outer ues  
of the slip section can be cut to the desired length.  
NOTICE: When installing a vent system with an HRC  
termination cap, all pipe system joints shall be sealed using  
a high temperature silicone sealant.  
Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections.  
Only outer pipes are sealed, sealing the inner ue is not  
required.  
All unit collar, pipe, slip section, elbow and cap outer ues  
shall be sealed.  
42  
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C. Secure the Vent Sections  
D. Disassemble Vent Sections  
Vertical runs of DVP pipe must be supported every 8 ft.  
(2.44 m) after the 25 ft. (7.62 m) maximum unsupported  
rise.  
Rotate either section (see Figure 10.9) so the seams  
on both pipe sections are aligned as shown in  
Figure 10.10.  
Horizontal sections of vent must be supported every 5  
ft. (1.52 m) with a vent support or plumber’s strap.  
Wall shield restops may be used to provide horizontal  
support.  
Vent support or plumber’s strap (spaced 120° apart)  
may be used for support. See Figures 10.9 and 10.10.  
Pull carefully to separate the pieces of pipe.  
WARNING! Risk of Fire, Explosion or Asphyxi-  
ation! Improper support may allow vent to sag and  
separate. Use vent run supports and connect vent  
sections per installation instructions. DO NOT allow  
vent to sag below connection point to appliance.  
Figure 10.9 Rotate Seams for Disassembly  
Figure 10.7 Securing Vertical Pipe Sections  
Figure 10.10 Align and Disassemble Vent Sections  
Figure 10.8 Securing Horizontal Pipe Sections  
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43  
NOTICE: Failure to properly caulk the roof ashing could  
cause water entry.  
E. Install Metal Roof Flashing  
See minimum vent heights for various pitched roofs  
(Figure 10.11) to determine the length of pipe to extend  
through the roof.  
Caulk the gap between the roof ashing and the outside  
diameter of the pipe.  
Caulk the perimeter of the ashing where it contacts the  
roof surface. See Figure 10.12.  
Slide the roof ashing over the pipe sections extending  
through the roof as shown in Figure 10.12.  
Horizontal  
overhang  
20 in.  
24 in. min.  
(610 mm)  
Pipe  
(508 mm)  
Caulk  
Vertical  
wall  
Lowest  
Discharge  
Opening  
Termination  
Cap  
X
Storm Collar  
12  
Roof  
Flashing  
Roof Pitch  
is X / 12  
Flashing  
H (min.) - Minimum height  
from roof to lowest  
Figure 10.12  
discharge opening.  
Roof Pitch  
H (Min.) Ft.  
Roof Pitch  
H (Min.) Ft.  
Flat to 6/12  
1.0*  
Over 11/12 to 12/12  
Over 12/12 to 14/12  
Over 14/12 to 16/12  
Over 16/12 to 18/12  
Over 18/12 to 20/12  
Over 20/12 to 21/12  
4.0  
5.0  
6.0  
7.0  
7.5  
8.0  
Over 6/12 to 7/12  
Over 7/12 to 8/12  
Over 8/12 to 9/12  
Over 9/12 to 10/12  
1.25*  
1.5*  
2.0*  
2.5  
Over 10/12 to 11/12 3.25  
* 3 ft. minimum in snow regions  
Figure 10.11 Minimum Height From Roof To Lowest Discharge  
Opening  
44  
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F. Assemble and Install Storm Collar  
CAUTION! Risk of Cuts, Abrasions or Flying Debris.  
Wear protective gloves and safety glasses during installa-  
tion. Sheet metal edges are sharp.  
Connect both halves of the storm collar with two screws  
(see Figure 10.13).  
Wrap the storm collar around the exposed pipe section  
closest to the roof and align brackets. Insert a bolt  
(provided) through the brackets and tighten the nut to  
complete the storm collar assembly (Figure 10.14). Make  
sure the collar is tight against the pipe section.  
Slide the assembled storm collar down the pipe section  
until it rests on the roof ashing.  
Caulk around the top of the storm collar.  
Figure 10.13 Assembling the Storm Collar  
Figure 10.14 Assembling the Storm Collar Around the Pipe  
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45  
G. Install Vertical Termination Cap  
H. Heat Shield Requirements for Horizontal  
Termination  
Attach the vertical termination cap by sliding the inner  
collar of the cap into the inner ue of the pipe section  
while placing the outer collar of the cap over the outer  
ue of the pipe section.  
WARNING! Risk of Fire! To prevent overheating and re,  
heat shields must extend through the entire wall thick-  
ness.  
Secure the cap by driving three self-tapping screws  
(supplied) through the pilot holes in the outer collar of the  
cap into the outer ue of the pipe (see Figure 10.15).  
DO NOT remove the heat shields attached to the  
wall shield restop and the horizontal termination  
cap.  
• Heat shields must overlap 1-1/2 in. (38 mm) mini-  
mum.  
Termination Cap  
There are two sections of the heat shield. One section  
is factory-attached to the wall shield restop. The other  
section is factory-attached to the cap. See Figure 10.16.  
If the wall thickness does not allow the required 1-1/2 in.  
(38 mm) heat shield overlap when installed, an extended  
heat shield must be used.  
If the wall thickness is less than 4 in./102 mm, the heat  
shields on the cap and wall shield restop must to be  
trimmed. A minimum 1-1/2 in. (38 mm) overlap MUST  
be maintained.  
Use an extended heat shield if the nished wall thickness  
is greater than 7-1/4 in. (184 mm).  
The extended heat shield may need to be cut to length  
maintaining sufcient length for a 1-1/2 in. (38 mm)  
overlap between heat shields.  
(1 of three)  
Brackets/  
Bolts  
Storm  
Collar  
Screws  
Attach the extended heat shield to either of the existing  
heat shields using the screws supplied with the extended  
heat shield. Refer to “Vent Components Diagrams” in  
the back of this manual.  
Rest the small leg on the extended heat shield on top  
of the pipe section to properly space it from the pipe  
section.  
Caulk  
Figure 10.15  
Important Notice: Heat shields may not be eld constructed.  
46  
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When installing a horizontal termination cap, follow  
the cap location guidelines as prescribed by current  
ANSI Z223.1 and CAN/CGA-B149 installation codes  
and refer to Section 6 of this manual.  
I. Install Horizontal Termination Cap  
WARNING! Risk of Fire! The telescoping ue section  
of the termination cap MUST be used when connecting  
vent.  
CAUTION! Risk of Burns! Local codes may require  
installation of a cap shield to prevent anything or anyone  
from touching the hot cap.  
• 1-1/2 (38 mm) minimum overlap of ue telescoping  
section is required.  
Failure to maintain overlap may cause overheating and  
re.  
NOTICE: For certain exposures which require superior  
resistance to wind-driven rain penetration, a ashing kit and  
HPC caps are available. When penetrating a brick wall, a  
brick extension kit is available for framing the brick.  
Vent termination must not be recessed in the wall. Siding  
may be brought to the edge of the cap base.  
Flash and seal as appropriate for siding material at  
outside edges of cap.  
Note: When using termination caps with factory-supplied  
heat shield attached, no additional wall shield restop is  
required on the exterior side of a combustible wall.  
Heat Shield or  
Extended  
Heat Shield  
Heat Shield  
1-1/2 in. (38 mm) min.  
overlap  
Wall Shield  
Firestop  
Slip Section  
can be extended  
Inner Vent  
SHEATHING  
EXTERIOR  
Outer Vent  
INTERIOR  
Figure 10.16 Venting through the wall  
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47  
Shrouds  
11  
A. HHT Shrouds  
You may install a shroud with this replace. See Section 17.D. for a list of UL Listed shrouds. Follow the instructions  
included with these optional components  
B. Field Constructed Shrouds  
WARNING! Risk of Fire! Shrouds must be constructed  
as specied. Improper construction may overheat chase  
top.  
Chase top shrouds may be eld constructed where permitted by regional building codes.  
NOTICE: Some regional codes require an agency-Listed  
shroud. Consult your local building ofcials.  
The following eld constructed shroud designs have been tested for Hearth Technologies replace systems and termination  
caps.  
The shrouds must be constructed from a minimum .018 in. (26 ga) thick aluminized steel.  
The wire mesh is optional but recommended and must be .018 in. thick minimum, 1/2 in. mesh.  
Open Top Shroud (may be used with DVP-TV, DVP-TVHW, SLP-TVHW)  
Min. Base Dims.  
Min.  
Top Dim.  
in  
19 x 19  
Min.  
Top Dim.  
mm  
483 x 483  
Min. Top Dims.  
in  
16 x 16  
mm  
406 x 406  
Min.  
Base Dim.  
Min.  
Base Dim.  
Figure 11.1 Open Top Shroud Dimensions  
48  
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Mailbox Style Shroud (may be used with DVP-TV, DVP-TVHW, SLP-TVHW)  
Min. Base Dims.  
Min. Height  
in  
20 x 20  
mm  
508 x 508  
Min. Height  
in  
18  
Min. Base Dim  
mm  
457  
Min.  
Base Dim  
Figure 11.2 Mailbox Style Shroud Dimensions  
Roofed Style Shroud (may be used with DVP-TV, DVP-TVHW, SLP-TVHW)  
Min. Base Dims.  
in  
20 x 20  
508 x 508  
Min. Height  
mm  
Minimum  
Height  
in  
18  
Minimum  
Opening  
Height  
mm  
458  
Min. Opening Width  
Min. Opening  
Width  
in  
14  
Minimum  
Base Dimension  
mm  
356  
Min. Opening Height  
in  
10  
mm  
254  
Figure 11.2 Roofed Style Shroud Dimensions  
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49  
Gas Information  
12  
A. Gas Pressure  
B. Gas Connection  
Optimum appliance performance requires proper input  
pressures.  
Refer to Reference Section 17.A. for location of gas line  
access in appliance.  
Gas line sizing requirements will be determined inANSI  
Z221.3 National Fuel Gas Code in the USA and CAN/  
CGA B149 in Canada.  
Gas line may be run through knockout(s) provided.  
The gap between supply piping and gas access hole  
may be caulked with high temperature caulk or stuffed  
with non-combustible, unfaced insulation to prevent cold  
air inltration.  
Pressure requirements are:  
Ensure that gas line does not come in contact with outer  
wrap of the appliance. Follow local codes.  
Pipe incoming gas line into valve compartment.  
Connect incoming gas line to the 1/2 in. (13 mm)  
connection on manual shutoff valve.  
Gas Pressure  
Minimum inlet pressure  
Maximum inlet pressure  
Manifold pressure  
Natural Gas  
5.0 in. w.c.  
10.0 in. w.c.  
3.5 in. w.c.  
Propane  
11.0 in. w.c.  
13.0 in. w.c.  
10.0 in. w.c.  
WARNING! Risk of Fire or Explosion! Support control  
when attaching pipe to prevent bending gas line.  
WARNING! Risk of Fire or Explosion! High pressure  
will damage valve. Low pressure may cause explosion.  
A small amount of air will be in the gas supply lines.  
Verify inlet pressures. Verify minimum pressures when  
other household gas appliances are operating.  
Install regulator upstream of valve if line pressure is  
greater than 1/2 psig.  
WARNING! Risk of Fire or Explosion! Gas build-up dur-  
ing line purge could ignite.  
Purge should be performed by qualified service  
technician.  
Ensure adequate ventilation.  
Ensure there are no ignition sources such as sparks or  
open ames.  
WARNING  
Fire Risk.  
Explosion Hazard.  
Light the appliance. It will take a short time for air to purge  
from lines. When purging is complete the appliance will  
light and operate normally.  
High pressure will damage valve.  
• Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 1/2 psig.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Check all ttings and connections with a non-corrosive  
commercially available leak-check solution. DO NOT use  
open ame. Fittings and connections could have loos-  
ened during shipping and handling.  
• Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 1/2 psig.  
Note: Have the gas supply line installed in accordance with  
local codes, if any. If not, follow ANSI 223.1. Installation  
should be done by a qualied installer approved and/or  
licensed as required by the locality. (In the Commonwealth  
of Massachusetts installation must be performed by a  
licensed plumber or gas tter).  
WARNING! Risk of Fire! DO NOT change valve settings.  
This valve has been preset at the factory.  
C. High Altitude Installations  
Note: A listed (and Commonwealth of Massachusetts  
approved) 1/2 in. (13 mm) T-handle manual shut-off valve  
and exible gas connector are connected to the 1/2 in.  
(13 mm) control valve inlet.  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility or  
authorities having jurisdiction.  
When installing above 2000 feet elevation:  
• If substituting for these components, please consult  
local codes for compliance.  
In the USA: Reduce burner orice 4% for each 1000 feet  
above 2000 feet.  
In CANADA: Reduce burner orice 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
Note: Gas access is on the left side only.  
50  
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Electrical Information  
13  
B. Technical Data  
A. Wiring Requirements  
Remote Control  
NOTICE: This appliance must be electrically wired  
and grounded in accordance with local codes or, in the  
absence of local codes, with National Electric Code  
ANSI/NFPA 70-latest edition or the Canadian Electric  
Code CSA C22.1.  
-
-
Supply voltage: 4.5 V (three 1.5 V AAA batteries)  
Ambient temperature ratings: 0 to 60° C (32 to  
140° F).  
-
Radio frequency: 315 MHz  
Receiver  
Wire the appliance junction box to 110-120 VAC. This is  
required for use of optional accessories (standing pilot  
ignition) or proper operation of the appliance (Intellire  
ignition).  
-
-
Supply votage: 6.0 V (four 1.5 V AA batteries)  
Ambient temperature ratings: 0 to 60° C (32 to  
140° F)  
-
Radio frequency: 315 MHz  
A110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when  
it is installed in locations such as in bathrooms or near  
sinks.  
C. Intellire Ignition System Wiring  
Wire the appliance junction box to 110 VAC for proper  
operation of the appliance.  
Low voltage and 110 VAC voltage cannot be shared  
within the same wall box.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
IPI controlled appliance junction box to a switched circuit.  
Incorrect wiring will override IPI safety lockout.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
110V to the valve or to the appliance wall switch. Incorrect  
wiring will damage controls.  
Refer to Figure 13.1 System Wiring Diagram and 13.2  
Wiring Diagram.  
WARNING! Risk of Shock! Label all wires prior to  
disconnection when servicing controls. Wiring errors can  
cause improper and dangerous operation. Verify proper  
operation after servicing.  
WARNING! Risk of Shock! Replace damaged wire with  
type 105° C rated wire. Wire must have high temperature  
insulation.  
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51  
Receiver  
CPI  
IPI  
CN4  
CN5  
CN6  
CN7  
CN8  
CN9  
CN3  
CN10  
CN1  
CN2  
Figure 13.1 System Diagram  
POWER MODULE  
CN2  
IPI MODULE 4" FROM SLEEVE  
POWER MODULE 12" FROM IPI  
PILOT SWITCH 12" FROM IPI  
CPI  
SWITCH  
CN4  
CN5  
CN1  
IPI MODULE  
RECEIVER 12" FROM IPI  
10"SLEEVE  
BRN  
BRN  
RED  
LEADS 5" BEYOND SLEEVE  
SLEEVE 14"  
GROUND  
CN3  
CN6  
RECEIVER  
LT GRN  
GRN  
RED  
BLK  
CN7  
CN8  
MAIN VALVE  
PILOT VALVE  
RED  
PURP  
SPLIT VALVE  
CN10  
BLU  
LILAC  
GRN  
WHT  
STEPPER MOTOR C95  
RED  
YEL  
BRN  
BLK  
Figure 13.2 Wiring Diagram  
52  
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D. Junction Box Installation  
E. Heat-Zone-Gas  
Remove junction box from outer shell.  
Remove front cover from junction box.  
Knock out hole in junction box back and install Romex  
connector.  
Install the Heat Zone Kit before enclosing the appliance.  
Remove one of two square cover plates for each kit from  
the top of the appliance. Set the screws aside, discard  
the cover plate.  
Feed necessary length of wire through connector.  
Make all wire connections to receptacle as shown in  
Figure 13.4.  
Reassemble jumction box with receptacle inside.  
Insert junction box and receptable assembly through  
hole in outer shell (see Figure 13.3) and fasten with two  
screws.  
Cover Plates  
Figure 13.5 Cover Plates  
Replace the cover plate with the heat zone collar from  
the kit. Use the three screws removed from the cover  
plate.  
Return to Heat-Zone-Gas instructions.  
Figure 13.3 Remove Junction Box Assembly  
14-2 with ground Romex is the recommended wiring  
to the appliance junction box.  
14-2 with  
Ground Romex  
BLACK  
WHITE  
GROUND  
Figure 13.4 Junction Box Detail  
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53  
Finishing  
14  
A. Facing Material  
The QFP38 is shipped with a metal front upper in  
place.  
2. Remove  
four screws  
-
The front upper can be removed if replaced with non-  
combustible materials. See Section 1.E. for materials  
that may be used.  
-
Do not cover or replace this non-combustible upper  
front with combustible materials.  
3. Slide front  
upper towards  
back of unit.  
The metal front upper may be covered with non-  
combustible materials.  
-
-
-
-
-
-
Locate the slots on each side of the metal front upper  
(see Figure 14.1, #1). Loosen the screws.  
Locate and remove four screws holding the upper to  
the rebox (see Figure 14.2, #2).  
Slide the front upper towards the back of the rebox  
1/2 in. (13 mm) as shown in Figure 14.1, #3.  
Tighten the screws on each side of the front upper  
(Figure 14.1, #1).  
Replace the four screws to hold the upper to the  
rebox (Figure 14.1, #2).  
You may now install non-combustible materials to  
the face of the front upper.  
1. Slot  
(Loosen screw each side)  
Figure 14.1 Covering Front Upper  
Wall finishing material  
may be combustible - Top  
and Sides  
Combustible nish wall material may be butted up to the  
unit and the front upper.  
0 in.  
43 3/8 in.  
-
The unit is shipped with door templates attached. The  
wall material should go behind the templates and butt  
up to the edge of the unit. Refer to Figure 14.2.  
15 1/2 in.  
Non-Combustible Zone  
The joints next to the unit should be lled with high  
temperature sealant.  
WARNING! Risk of Fire! DO NOT apply combustible ma-  
terials beyond the minimum clearances. Comply with all  
minimum clearances to combustibles as specied in this  
manual. Overlapping materials could ignite and will inter-  
fere with proper operation of doors and louvers.  
0 in.  
0 in.  
High Temperature Sealant (300° F/149° C min.)  
Figure 14.2 Non-combustible Facing Diagram  
54  
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Doors - Outside Surface Fit  
B. Facing Template Removal  
Sheetrock/wall nishing material will have been installed  
and the joints lled.  
There is a metal template on each side and across the  
top of the door opening. See Figure 14.4.  
Remove facing templates, retain screws for door  
installation.  
Side Templates  
-
Remove the screws from the sides of the door  
opening and set aside.  
Non-combustible facing material less than one inch thick  
may be brought to the edge of the replace opening.  
Doors will be mounted over facing material.  
Door frame is slotted to allow the door to be mounted  
up to one inch from the surface of the replace.  
-
Remove and discard the template pieces.  
Top Template  
-
-
-
Loosen the screws across the top of the opening.  
Slide the top template out and discard.  
Tighten the screws.  
Template  
Pieces  
Figure 14.4 Facing Template  
Figure 14.3 Door Frame Flush to Bottom Edge of Fireplace  
Doors - Recessed Fit  
Sheetrock/wall nishing material will have been installed  
and the joints lled.  
Facing material must be butted to the anges of the  
facing templates.  
Remove templates - retain screws for door installation.  
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55  
Mantel Legs or Wall Projections  
C. Mantel and Wall Projections  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specied. Framing or nishing  
material closer than the minimums listed must be construct-  
ed entirely of non-combustible materials (i.e., steel studs,  
concrete board, etc).  
Top of  
Appliance  
Drywall  
A
B
Mantels  
Mantel Leg or  
Perpendicular Wall  
A 5 in. (127 mm) Min.  
30 in. minimum  
to ceiling  
to perpendicular wall  
B 6 in. (152 mm) Min.  
from fireplace opening  
to perpendicular wall  
12  
11  
0 - 10  
23  
22 1/2  
Figure 14.6 Mantel Leg or Wall Projections (Acceptable on both  
sides of opening)  
22  
Measured from appliance opening (in inches)  
Figure 14.5 Minimum Vertical and Maximum Horizontal  
Dimensions  
56  
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Appliance Setup  
15  
Install the upper back refractory.  
A. Remove Fixed Glass Assembly  
See Section 15.K.  
B. Remove the Shipping Materials  
Remove shipping materials from inside or underneath the  
rebox.  
C. Clean the Appliance  
Clean/vacuum any sawdust that may have accumulated  
inside the rebox or underneath in the control cavity.  
D. Install the Refractory  
Remove the refractory retainer from each side of the  
rebox.  
Put the left side refractory in place and reinstall the left  
side refractory retainer.  
Figure 15.3 Install Upper Back Refractory  
Refractory Retainer  
Install the right side refractory.  
Figure 15.1 Install Left Side Refractory  
Install the lower back refractory.  
Figure 15.4 Install Right Side Refractory  
Slide the back refractory slightly from side to side as  
necessary to close up any gaps in the corners.  
Install the right side refractory retainer.  
Note: As you use the appliance, expansion and contraction  
will cause minor cracking of the refractory. This is normal,  
unavoidable, and will not affect the performance of the  
appliance. If the cracks become large enough that the  
metal behind the refractory is exposed or large pieces  
fall out, the panels should be replaced.  
Figure 15.2 Install Lower Back Refractory  
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57  
Position ember bed over the burner locating the notches  
of the ember bed inside the tabs of the rear burner. See  
Figure 15.7. Make sure the ember bed is not covering  
any gas ports on the burner.  
E. Install Logs, Ember Bed  
Your QFP38 log support/bracket is set at the factory  
for natural gas or propane. Ensure the screws are in  
the proper holes. See Figure 15.5. If position is not  
correct, remove screw from each side and pull support  
forward for NG, push back for LP. There is only a slight  
adjustment.  
Align notches of ember bed with tabs on rear burner  
NG  
LP  
Figure 15.7 Position Ember Bed #4061-171  
Place a narrow band of small rockwool pieces on the  
burner pan in front of the ember bed.  
Position the slots in the log over the tabs in front of the  
rear burner. See Figure 15.8.  
Figure 15.5 Log Bracket is Pre-set for NG or LP  
Position the slots in the rear log over the locating tabs  
at the rear of the hearth pan. See Figure 15.6.  
Rockwool behind tabs on burner pan  
Figure 15.8 Position Log #4061-172  
Adjust log forward for NG and push back for LP. There  
is only a slight adjustment.  
Figure 15.6 Position Log #4061-170  
58  
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Position the slot in the log over the tab in front of the rear  
burner. See Figure 15.9.  
Place this log in the white-painted groove of ember bed  
and front log. See Figure 15.12.  
Lays in groove  
in front log  
Figure 15.9 Position Log #4061-173  
Figure 15.12Position Log #4061-176  
Adjust log forward for NG and push back for LP. There  
is only a slight adjustment.  
Place this log in the white-painted groove of ember bed  
and front log as shown in Figure 15.13.  
Place this log in the right-hand groove in the back log  
and the tab as shown. See Figure 15.10.  
Lays in groove  
in back log  
Slot over tab  
Figure 15.13Position Log #4061-177  
Figure 15.10Position Leg #4061-174  
The overall placement of the rst eight logs is shown in  
Figure 15.14.  
Place this log in the left-hand groove in the back log and  
the tab as shown. See Figure 15.11.  
Lays in groove  
in back log  
Slot over tab  
Figure 15.14Almost Final Log Set  
Figure 15.11 Position Log #4061-175  
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59  
WARNING! Risk of Explosion! Follow rockwool placement  
instructions. DO NOT place rockwool directly over burner  
ports. Replace rockwool material annually. Improperly placed  
rockwool interferes with proper burner operation.  
F. Install Andirons, Lava Rock, Rockwool  
Remove four screws from the front of the hearth pan as  
indicated in Figure 15.15.  
Place pieces of rockwool on the front of the burner pan  
in front of the logs. See Figure 15.18.  
Rub Rockwool here  
Figure 15.15Remove Screws from Front of Hearth Pan  
Align the holes in the andirons with the holes in the  
hearth pan and fasten, using the four screws removed  
in the previous step. See Figure 15.16.  
Place Rockwool here  
Figure 15.18Place Rockwool  
Rub rockwool over the burnt look on the two front logs  
(as indicated in Figure 15.19). The particles left behind  
will give the logs a glowing embers look.  
G. Complete Log Installation  
Place the last two logs in the lava rock and against the  
andirons as shown in Figure 15.19.  
Place last two logs as shown  
Figure 15.16Install Andirons  
Place lava rock as shown in Figure 15.18 to cover the  
front of the hearth pan and the front ridge of the burner  
pan.  
Sprinkle vermiculite over lava rock.  
Figure 15.19Install Logs #4061-178 and #4061-179  
Replace xed glass assembly.  
Note: If sooting on logs occurs (LP units), readjust the  
logs out of the ame.  
Lava Rock in this area  
Figure 15.17Install Lava Rock  
60  
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Pull out the light box.  
H. Accent Lighting Set Up  
Remove the two screws (one on each side) holding the  
dashboard in place.  
Unplug the two brown wires from the back of the ON/OFF  
switch.  
Set the dashboard and two screws aside for later  
reinstallation.  
Screws  
Figure 15.20Remove Dashboard  
Pull light box out of housing  
Turn off the control module and/or unplug light cord  
(white) before moving on.  
Locate one of the two light boxes (one on each side  
behind dashboard). See Figure 15.21.  
Figure 15.23Pull Out Light Box  
Remove lightbulb from box, discard box.  
Plug bulb into socket as shown in Figure 15.24.  
Rubber band  
Light Box  
Figure 15.21Light Box  
Clip and discard the rubber band holding the light box  
in place.  
Figure 15.24Plug Bulb into Socket  
Slide light assembly back into light housing.  
Figure 15.22Clip the Rubber Band  
Figure 15.25Replace Light Assembly  
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61  
Repeat with the other light box.  
I. Adjust the Air Shutter  
This appliance has two adjustable air shutters (to control  
the primary air) which are set at the factory.  
A natural gas unit is set in the closed position.  
An LP gas unit is set in the open position. See  
Figure 15.27.  
If it is necessary to adjust the air shutter to obtain  
optimal ame appearance, this should be adjusted by  
a qualied installer.  
To Close  
To Open  
Figure 15.26Finished Assembly  
Air Shutter  
Adjustment  
Switch the control module to “ON” and/or plug light cord  
(white) into module.  
Plug brown wires into the back of the ON/OFF switch on  
the dashboard, reattach dashboard with the two screws  
removed in the rst step.  
Figure 15.27Adjusting the Air Shutter  
J. Adjust the Vertical Bafe  
If the vertical vent run height is more than 8 ft (2.45 m),  
it may be necessary to adjust the vertical bafe installed  
in the unit to improve the ame appearance. See Fig-  
ure 15.28.  
1
2
3
4
Remove  
Screw  
Replace  
Screw  
Rotate  
Lever  
Position 1 - Horizontal and up to 8 ft (2.45 m) vertical  
Position 2 - 8-16 ft (2.45-4.88 m) vertical  
Position 3 - 16-30 ft (4.88-9.14 m) vertical  
Position 4 - Over 30 ft (9.14 m) vertical  
Figure 15.28Adjust the Vertical Bafe  
62  
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K. Fixed Glass Assembly  
L. Install Door Fronts  
The doors should be lifted off the frame at the hinges to  
make installation easier.  
Removing Fixed Glass Assembly  
WARNING! Risk of Asphyxiation! Handle xed glass  
assembly with care. Inspect the gasket to ensure it is  
undamaged and inspect the glass for cracks, chips or  
scratches.  
Make sure the templates have been removed, retain the  
screws.  
Fit the frame inside the unit opening and use the screws  
from the facing template to attach the door frame to the  
unit.  
DO NOT strike, slam or scratch glass.  
DO NOT operate replace with glass removed, cracked,  
Install the doors by hanging on the hinges.  
Install the door handles if necessary.  
broken or scratched.  
Replace as a complete assembly.  
Removing Fixed Glass Assembly  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional acces-  
sories with this appliance. Using non-listed accessories  
could result in a safety hazard and will void the warranty.  
Remove the fixed glass assembly by pulling and  
realeasing the glass latches. There are two on top and  
two on the bottom.  
Pull forward on each latch and lift up while supporting  
the glass assembly.  
The glass assembly is heavy. Use caution while  
removing.  
Replacing Fixed Glass Assembly  
Set the fixed glass assembly on the bottom glass  
supports.  
Push the glass assembly all the way to the rebox  
assembly.  
Support the glass assembly while pulling forward on  
each latch and secure in place.  
IMPORTANT! This appliance should be run  
three to four hours on low on the initial start-up.  
Turn it off and let it cool completely. Remove and  
clean the glass. Reinstall the glass and run the  
appliance for an additional 12 hours. This will help  
cure the products used in the paint and logs.  
Glass  
Latches  
Figure 15.29 Fixed Glass Assembly  
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63  
Troubleshooting  
16  
A. Troubleshooting  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you  
do experience a problem, this troubleshooting guide will assist a qualied service technician in the diagnosis of a problem  
and the corrective action to be taken. This troubleshooting guide can only be used by a qualied service technician. Con-  
tact your dealer to arrange a service call by a qualied service technician.  
The normal behaviors of the board could be inhibited by  
the anomalies described in the following tables.  
The main burner gas valve is energized, and gas will  
ow, only if commanded and after the supervised pilot  
ame is detected to be continuously lit.  
The system will try two times for ignition.  
Each try for ignition will last approximately 60  
seconds.  
The wait time between the two tries is approximately 35  
seconds.  
If there is no positive ignition, after two tries, the ignition  
module will go into lockout.  
Note on the automatic ignition sequence:  
The supervised pilot ame detection is activated only  
after a command is correctly received.  
The sparking means are activated only after no parasitic  
ame is detected, before the ignition.  
The pilot gas valve is energized, and the gas will ow,  
only after the sparking means are activated.  
Note: To reset the ignition module lockout - turn the unit off for ve seconds, then back on.  
Symptom  
Possible Cause  
Corrective Action  
1.  
The ignitor/  
module makes  
noise, but no  
spark.  
a.  
b.  
Incorrect wiring.  
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to the  
correct terminals on the module and the pilot assembly. Reversed wires at the module  
may cause the system to make a sparking noise, but the spark may not be present at  
pilot hood.  
Loose connections or  
Verify there are no loose connections or electrical shorts in wiring from module to  
electrical shorts in the wiring. pilot assembly. The rod closest to the pilot hood should be ignitor. Verify connections  
underneath pilot assembly are tight; also verify the connections are not grounding out  
to the metal chassis, pilot burner, pilot enclosure, mesh screen if present, or any other  
metal object.  
c.  
d.  
Ignitor gap is too large.  
Faulty module.  
Verify gap of ignitor to pilot hood. The gap should be approximately .17 in. or 1/8 in.  
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”  
from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground  
wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I” terminal,  
module must be replaced. If there is a spark at “I” terminal, module is ne. Inspect pilot  
assembly for shorted sparker wire or cracked insulator around electrode.  
2.  
Pilots won’t light, a.  
there is no noise  
or spark.  
Fireplace burner control  
installed incorrectly.  
Verify that replace burner control is installed and plugged into module. Check voltage  
of transformer under load at space connection on module with ON/OFF switch in ON  
position. Acceptable readings of a good transformer are between 3.2 and 2.8 volts AC.  
b.  
A shorted or loose  
connection in wiring  
conguration or wiring  
harness.  
Remove and install the wiring harness that plugs into module. Verify there is a tight t.  
Verify pilot assembly wiring to module. Remove and verify continuity of each wire in  
wiring harness.  
c.  
d.  
e.  
Module not grounded.  
Verify green ground wire from module wire harness is grounded to metal chassis of  
appliance.  
No gas ow out of pilot  
burner.  
Check gas mains supply and pressure. Check gas valve wirings and connections to the  
board. Check for pilot burner obstruction.  
No ionization current  
established through ame  
within ignition time.  
Remove/clean eventual bridging carbon deposits betweeh the pilot burner and the  
ionization rod.  
f.  
No gas ow out of pilot  
burner or pilot gas presure  
dropout upon main burner  
gas valve opening.  
Check gas mains supply and pressure. Check the correct gas type setting on the valve  
and pilot burner assembly orice.  
g.  
h.  
No spark generation.  
Check parasitic pilot ame existence.  
No spark voltage reaches  
the spark rod, or spark  
developes near pilot  
assembly.  
Check for cracks in the rod ceramic insulator, replace as necessary. Check pilot  
assembly wirings and spark return connections to the board.  
64  
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Troubleshooting (continued)  
3.  
Pilot lights but  
continues to  
spark, and main  
burner will not  
ignite. (If the  
pilot continues  
to spark after the  
pilot ame has  
been lit, ame  
rectication has  
not occurred.)  
a.  
A shorted or loose  
connection in sensor rod.  
Verify all connections to wiring diagram in manual. Verify connections underneath pilot  
assembly are tight. Verify connections are not grounding out to metal chassis, pilot  
burner, pilot bracket/enclosure or screen if present, or any other metal object.  
b.  
Poor ame rectication or  
contaminated sensor rod.  
Verify ame is engulng sensor rod. If the pilot assembly does not have a ground  
strap, consider installing one to increase ame rectication. Verify correct pilot orice  
is installed and inlet gas specications are met. Flame carries rectication current, not  
the gas. If ame lifts from pilot hood, the circuit is broken. A wrong orice or too high an  
inlet pressure can cause pilot ame to lift. The sensor rod may be contaminated. Clean  
sensor rod with emery cloth.  
c.  
d.  
Module is not grounded.  
Verify that module is securely grounded to metal chassis of appliance. Verify that the  
wire harness is rmly connected to module.  
Damaged pilot assembly or  
dirty sensor rod.  
Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose.  
Verify connection from sensor rod to white sensor wire. Clean sensor rod with emery  
cloth to remove any contaminants that may have accumulated on sensor rod. Verify  
continuity with a multimeter with ohms set at lowest range.  
e.  
a.  
Faulty module.  
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”  
from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground  
wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I” terminal,  
module must be replaced. If there is a spark at “I” terminal, module is ne. Inspect pilot  
assembly for shorted sdparker wire or cracked insulator around electrode.  
4.  
5.  
Frequent pilot  
outage problem.  
Pilot ame may be too high  
or low, or blowing (high),  
causing pilot safety to drop  
out.  
Clean and adjust the pilot ame for maximum ame impingement on sensor. Follow  
lighting instructions carefully.  
The pilot and  
main burner  
extinguish while  
in operation.  
a.  
b.  
No LP in tank.  
Check the LP (propane) tank. Rell the fuel tank.  
Inner vent pipt leaking  
exhaust gases back into the  
system.  
Check for gas leaks.  
c.  
d.  
Horizontal vent improperly  
pitched.  
The horizontal vent cap should slope down only enough to prevent any water from  
entering the unit. The maximum downwards slope is 1/4 in.  
Glass too loose and air tight  
packet leaks in corners after  
usage.  
Tighten the corner.  
e.  
Improper vent cap  
installation.  
Check for proper installation and freedom from debris or blockage.  
6.  
Glass soots.  
a.  
b.  
c.  
Flame impingement.  
Improper venturi setting.  
Debris around venturi.  
Adjust the log set so that the ame does not excessively impinge on it.  
Adjust the air shutter at the base of the burner.  
Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE PLACED IN  
THIS OPENING.  
7.  
8.  
Flame burns  
blue and lifts off  
burner.  
a.  
a.  
b.  
Insufcient oxygen being  
supplied.  
Ensure that the vent cap is installed properly and free of debris, and that the vent system  
joints are tight and have no leaks; that no debris has been placed at the base of, or in  
the rea of the air holes in the center of the base pan beneath the burner; that the glass is  
tightened properly on the unit, particularly on top corners.  
No reaction to  
command.  
No power supply connected  
to the board, false contact,  
broken wiring.  
Verify fan control module is plugged in to box, 3-pin connector is seated.  
The board could be locked.  
A maximum number of failed ignitions or ame restorations has been reached. Remove  
any possible blocking conditions.  
The board must be reset from Lockout.  
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65  
Reference Materials  
17  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.  
36 3/4 in.  
933 mm  
26° TYP  
22 1/2 in.  
572 mm  
15 5/8 in.  
397 mm  
15 3/8 in.  
391 mm  
58 7/8 in.  
1495 mm  
Electrical  
Hookup  
48 5/8 in.  
31 in.  
787 mm  
1235 mm  
Gas Line  
2 1/2 in.  
64 mm  
35 5/8 in.  
905 mm  
10 in.  
254 mm  
3 1/8 in.  
79 mm  
9 5/8 in.  
244 mm  
43 3/8 in.  
1102 mm  
Figure 17.1 Appliance Dimensions  
66  
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B. Vent Components Diagrams  
Effective Height/Length  
4-7/8 in.  
(124 mm)  
mm  
Pipe  
DVP4  
DVP6  
inches  
4
6
102  
152  
10-1/2 in.  
(267 mm)  
45°  
Effective  
DVP12  
DVP24  
DVP36  
DVP48  
DVP6A  
DVP12A  
12  
24  
36  
48  
3 - 6  
3 - 12  
305  
610  
914  
1219  
76 - 152  
76 - 305  
Height/Length  
10-7/8 in.  
(276 mm)  
DVP45  
DVP Pipe  
45° Elbow  
(see chart)  
11-3/8 in.  
(289 mm)  
7-3/8 in.  
1 in.  
(25 mm)  
10 in.  
(254 mm)  
(187 mm)  
9-1/4 in.  
(235 mm)  
1-1/4 in.  
(32 mm)  
Assembled  
Height: 24 in./610 mm  
Diameter: 10 in./254 mm  
1/2 in.  
13-1/4 in.  
(337 mm)  
(13 mm) TYP  
DVP90ST  
DVP-FS  
DVP-AS2  
90° Elbow  
Ceiling Firestop  
12 in.  
(305 mm)  
6 in.  
(152 mm)  
1 in.  
(25 mm)  
1-1/2 in.  
(38 mm)  
10 in.  
(254 mm)  
8 in.  
(203 mm)  
UP  
14 in.  
(356 mm)  
12 in.  
(305 mm)  
5 in.  
(127 mm)  
DVP-WS  
Wall Shield Firestop  
DVP-HVS  
Vent Support  
Figure 17.2 DVP Vent Components  
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67  
B. Vent Components Diagrams (continued)  
31 in.  
(787 mm)  
24-5/8 in.  
13-1/4 in.  
(625 mm)  
(367 mm)  
27-1/2 in.  
(698 mm)  
24-5/8 in.  
(625 mm)  
13-1/4 in.  
(367 mm)  
RF12M  
Roof Flashing Multi-pak  
RF6M  
Roof Flashing Multi-pak  
13-3/4 in.  
(349 mm)  
5 in.  
(127 mm)  
11-7/8 in.  
(302 mm)  
5 in.  
(127 mm)  
13-7/8 in.  
(352 mm)  
13-3/4 in.  
(349 mm)  
BEK  
DVP-BEK2  
Trap Cap Brick Extension  
DVP-HPC Cap Brick Extension  
11-5/8 in.  
(295 mm)  
12-1/8 in.  
(308 mm)  
7-1/8 in.  
(181 mm)  
5-3/4 in.  
(146 mm)  
COOL-ADD  
Cap Shield  
DVP-TRAPFL  
Flashing  
13-7/8 in.  
(352 mm)  
9-1/2 in.  
(241 mm)  
26 in.  
(660 mm)  
14 in.  
(356 mm)  
DVP-HSM-B  
Extended Heat Shield  
DRC-RADIUS  
Cap Shield  
Figure 17.3 DVP Vent Components  
68  
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B. Vent Components Diagrams (continued)  
7-1/4 in.  
(184 mm)  
16-7/8 in.  
(429 mm)  
14 in.  
(356 mm)  
12-1/2 in.  
(318 mm)  
5-1/4 in.  
(133 mm)  
12 in.  
(305 mm)  
DVP-TVHW  
(High wind)  
Vertical Termination Cap  
7-1/8 in.  
12-1/8 in.  
(314 mm)  
(181 mm)  
8-3/4 in.  
(222 mm)  
1-5/8 in.  
(41 mm)  
DVP-HPC  
High Performance Cap  
Figure 17.4 DVP Vent Components  
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69  
B. Vent Components Diagrams (continued)  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be  
used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the  
existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B  
will be required.  
8 in.  
(203 mm)  
Heat  
Shield  
15-1/8 in.  
(384 mm)  
Minimum  
Effective Length  
Maximum  
Effective Length  
Term Cap  
Trap1  
3-1/8 in.  
79 mm  
4-5/8 in.  
117 mm  
9-3/8 in.  
238 mm  
Max  
Effective  
Length  
5-3/8 in.  
137 mm  
12 in.  
(305 mm)  
Trap2  
DVP-TRAP  
Horizontal Termination Cap  
DVP-TRAPK1  
DVP-TRAPK2  
DVP-HPC1  
Fillers  
DVP-TRAP to DVP-HPC Side Filler Kit  
DVP-HPC2  
Figure 17.5 DVP Vent Components  
70  
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C. Service Parts  
QFP38-NG, QFP38-LP  
Service Parts  
R
Service Parts Diagram  
38 in. Gas Appliance - DV  
Beginning Manufacturing Date: Oct 2008  
Ending Manufacturing Date: ______  
15  
16  
17  
18  
19  
22  
20  
21  
23  
27  
26  
24  
25  
Refractory Assembly  
10  
14  
Log Set Assembly  
11  
4
5
1
12  
7
3
6
2
13  
9
8
Part number list on following page.  
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09  
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71  
Î
QFP38-NG, QFP38-LP  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
Log Set Assembly  
Log 1 (Back Log)  
Log 2 (Ember Bed)  
Log 3 (Front Right Log)  
Log 4 (Front Left Log)  
Log 5 (Right Log)  
4061-170  
4061-171  
4061-172  
4061-173  
4061-174  
4061-175  
4061-176  
4061-177  
4061-178  
4061-179  
4013-090  
4061-150  
4051-148  
4061-151  
4061-153  
4002-002  
4051-122  
33858  
1
Not shown  
2
3
4
Log 6 (Left Log)  
5
Log 7 (Right Middle Log)  
Log 8 (Left Middle Log)  
Log 9 (Decorative Left Log)  
Log 10 (Decorative Right Log)  
Refractory Retainer  
Refractory - Left Side  
Refractory - Lower Back  
Refractory - Right Side  
Refractory - Upper Back  
Intake Collar Assembly  
Heat Zone Cover Plate  
Glass Clip Assembly  
Damper Bracket  
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
Qty 2  
Qty 4  
Y
Y
4061-136  
4061-015  
4061-123  
4051-311  
4061-012  
4061-013  
4061-119  
4051-124  
4051-007  
4061-023  
Burner Assembly  
Hearth Pan  
Andiron  
Qty 2  
Qty 4  
Glass Frame Assembly  
Glass/Gasket Assembly  
Glass Frame  
Y
Y
Glass Retainer  
Fan Assembly  
Junction Box  
Flue Gasket  
4000-225  
4040-094  
4021-296  
14333B  
28746  
Lava Rock Bag Assembly  
Lava Rock (2 lbs.)  
Mineral Wool  
Vermiculite  
Installation Instructions & Owner's Manual  
4061-300  
Additional service part numbers appear on following page.  
72  
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C. Service Parts (continued)  
QFP38-NG, QFP38-LP  
R
Valve Assembly Diagram  
38 in. Gas Appliance - DV  
Beginning Manufacturing Date: Oct 2008  
Ending Manufacturing Date: ______  
1
Light Assembly  
2
3
4
5
6
7
8
Valve Assembly  
9
13  
12  
15  
14  
11  
10  
16  
17  
20  
18  
19  
21  
22  
27  
28  
26  
25  
24  
29  
30  
23  
31  
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73  
R
QFP38-NG, QFP38-LP  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
4061-034  
4061-156  
2101-252  
2101-164  
2141-165  
4061-326  
2088-136  
4061-037  
4061-035  
4061-017  
4061-018  
4002-039  
4061-143  
4021-609  
4021-610  
4061-022  
4042-317  
4021-625  
4021-327  
4021-624  
4061-145  
4021-605  
4021-429  
27763  
Accent Light Assembly  
Glass Housing  
Kapton 3-1/4" x 3-11/16"  
Bulb Bracket Glass  
Glass Housing Gasket  
Glowing Bulb Enclosure  
Bulb  
1
2
3
4
5
6
7
8
Y
Y
Y
Y
Filter Assembly  
Socket Assembly  
Valve Assembly NG  
Valve Assembly LP  
Seal Plate Gasket  
9
Pilot Bracket  
10  
Pilot Assembly - NG  
Pilot Assembly - LP  
Air Shutter Assembly  
Rear Orice - (.128) -NG  
Rear Orice - (.070) - LP  
Front Orice - (.073) - NG  
Front Orice - (.046) -LP  
Orice Block  
Y
Y
Y
Y
Y
Y
Y
11  
12  
13  
Qty 2 req  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
Qty 2 req  
Qty 2 req  
Qty 2 req  
Bulkhead  
Y
Bulkhead Gasket  
Grommet  
Valve Bracket  
4061-128  
302-320A  
4061-130  
4061-131  
060-511  
12" Flex Ball Valve Assembly  
Dashboard  
Y
Valve Shield  
Rocker Switch  
Y
Y
Y
Proame valve with Stepper Motor - NG  
Proame valve with Stepper Motor - LP  
3/8 OD Flare X 3/8" NPT Male Elbow  
3/8" Swivel Nut Connector  
Brass Fitting 3/8" NPT to 3/8" Flare  
Split Flow Valve  
4021-606  
4021-607  
4021-045  
4021-561  
302-315  
24  
25  
26  
27  
28  
29  
30  
31  
Qty 2 req  
Qty 2 req  
4021-608  
4021-611  
4021-612  
4021-613  
4021-615  
4021-614  
Y
Y
Y
Y
Y
Y
IPI Ignition Board  
Fan Control Module  
Proame S-Receiver  
Wiring Harness  
Proame GTMFS Transmitter  
74  
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D. Optional Components  
Tuscan Bar Door - Sienna BZ  
DF-QFP38TB-SB  
DF-QFP38TB-BK  
DF-QFP38FV-BK  
DF-QFP38FV-HP  
DF-QFP38FV-VC  
DF-QFP38-IFV  
Tuscan Bar Door - Black  
Full View Door - Black  
Full View Door - Hammered Pewter  
Full View Door - Vintage Copper  
Iron Gate  
Heat Zone Kit  
HEAT-ZONE-GAS  
20 in.  
[508 mm]  
C
D
17 in.  
[432 mm]  
9-3/8 in.  
[238 mm]  
B
A
LDS33/LDS46 Decorative Shroud  
TCG375 Terra Cotta Cap  
A
B
C
D
Catalog # in. mm in. mm in. mm in. mm  
LDS33  
LDS46  
36  
914  
36  
914 8.5 216  
11  
11  
279  
279  
48 1219 72 1829 8.5 216  
E
D
C
B
LDSCP-M Shroud Leg Multipack  
(not shown)  
A
LDS-BV Decorative Shroud  
Catalog #  
A
26  
B
C
E
E
23  
in.  
12.5  
318  
15.5  
394  
22  
533  
LDS-BV  
mm  
660  
584  
See your Heatilator dealer for a complete listing of optional components.  
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09  
Download from Www.Somanuals.com. All Manuals Search And Download.  
75  
E. Contact Information  
R
Quadra-Fire, a brand of Hearth & Home Technologies Inc.  
7571 215th Street West, Lakeville, MN 55044  
www.quadrare.com  
Î
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the location of your nearest Quadra-Fire dealer,  
- NOTES -  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162,  
5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340,  
5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588,  
6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,  
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174,  
D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.  
Printed in U.S.A. - Copyright 2008  
76  
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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