R
CASTILE PELLET INSERT
Portland
Oregon USA
Tested and
Listed by
Owner’s Manual
Installation and Operation
O-T L
C
US
OMNI-Test Laboratories, Inc.
Model:
CASTILEI-MBK
CASTILEI-PMH
CASTILEI-CSB
CASTILEI-CWL
NOTICE
DO NOT DISCARD THIS MANUAL
•
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
•
Leave this manual with
party responsible for use
and operation.
• Important operating and
maintenance instruc-
tions included.
WARNING
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.
Hot glass will cause burns.
•
•
•
•
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
•
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other flammable
materials away.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
•
CAUTION
Check building codes prior to installation.
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
•
Installation MUST comply with local, regional, state and national
codes and regulations.
Consult local building, fire officials or authorities having jurisdic-
tion about restrictions, installation inspection, and permits.
•
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Castile Pellet Insert
Safety Alert Key:
•
•
•
•
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates practices which may cause damage to the fireplace or to property.
TABLE OF CONTENTS
Section 7: Appliance Set-Up
Section 1: Listing and Code Approvals
A. Appliance Certifications ......................4
B. Mobile Home Approved ......................4
C. Glass Specifications............................4
D. Electrical Rating..................................4
E. BTU & Efficiency Specifications..........4
A. Leveling System .................................18
B. Outside Air Kit.....................................18
C. Door Handle Removal ........................19
D. Door Removal.....................................19
E. Adjustable Hearth Support..................19
F. Hearth Support, Standard Surround ...20-21
G. Surround & Trim Set, Econo...............21
H. Surround Cast Trim Set ......................22
I. Log Set Placement..............................22
J. Thermostat Installation........................24
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Locating Your Appliance & Chimney..6
C. Draft....................................................6
D. Negative Pressure..............................6
E. Avoiding Smoke & Odors....................7
F. Fire Safety ..........................................8
G. Tools & Supplies Needed...................8
H. Inspect Appliance, Components
Section 8: Operating Instructions
A. Combustible & Non-Combustible ........25
B. Fuel Material & Fuel Storage ..............25
C. General Operation Information...........26
D. Before Your First Fire .........................26
E. Clear Space........................................26
F. Starting Your First Fire........................27
G. Fire Characteristics.............................27
H. Feed Rate Adjustment .......................27
I. Ignition Cycles ....................................28
J. Frequently Asked Questions...............28
and Pre-Burn List................................8
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................9
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................10
C. Clearances to Combustibles,
Masonry & Zero Clearance.................11
D. Minimum Opening for Masonry and
Factory-Built Fireplace........................11
E. Floor Protection ..................................11
F. Prefabricated Metal Chimney..............11
G. Removing Floor of Factory Built
Section 9: Troubleshooting ............................29-31
Section 10: Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............32
B. Quick Reference Maintenance Chart..32
C. General Maintenance & Cleaning.......32-35
D. High Ash Content Maintenance ..........36
E. Combustion Blower Replacement.......37
F. Convection Blower Replacement........37
G. Igniter Replacement............................38
H. Glass Replacement.............................38
I. Baffle & Brick Removal .......................39-40
Fireplace .............................................12
H. Altering Factory-Built Fireplace...........12
Section 4: Vent Information
A. Chimney & Exhaust Connections........13
B. Venting Termination Requirements....13
C. Pellet Venting Chart............................14
Section 12: Reference Material
A. Component Functions.........................40-42
B. Component Locations.........................43
C. Exploded Drawings.............................44
D. Service Parts & Accessories...............45-50
E. Maintenance & Service Log................51-52
F. Homeowner’s Notes............................53
G. Warranty Policy...................................54-55
H. Contact Information.............................56
Section 5: Venting Systems
A. Full Reline with Outside Air-Horizontal 15
B. Full Reline with Outside Air-Vertical....16
Section 6: Mobile Home..................................17
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Castile Pellet Insert
Listing and Code Approvals
1
A. Appliance Certification
E. BTU & Efficiency Specifications
MODEL:
Castile Pellet Insert-B
Particulate
Emissions Rating:
0.7 grams/hr
LABORATORY: OMNI Test Laboratories, Inc
*BTU Output:
8,000 - 30,000 / hr
REPORT NO.
061-S-77d-6.2
Heating Capacity:
up to 1,500 sq. ft. depending
on climate zone
TYPE:
Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
Hopper Capacity:
Fuel:
45 lbs
STANDARD:
ASTM E1509-2004, ULC S628-93 and
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning Type and (UM) 84-
HUD, Mobile Home Approved
Wood Pellets or Shelled Corn
252 lbs
Shipping Weight:
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
NOTE: This installation must conform with local codes. In
the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990,
(UM) 84-HUD
WARNING! Risk of Fire!Hearth & Home Technologies dis-
claims any responsibility for, and the warranty and agency
listing will be voided by the below actions.
The Castile Pellet Insrt by Quadra-Fire is exempt from Envi-
ronmental Protection Agency certification under 40 CFR
60.531 y definition [Wood Heater (A) “Air to Fuel Ratio].
DO NOT:
• Install or operate damaged appliance
• Modify appliance
• Install other than as instructed by Hearth & Home
Technologies
• Operate the appliance without fully assembling all
components
B. Mobile Home Approved
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
• Overfire
The structural integrity of the mobile home floor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe.
• Install any component not approved by Hearth &
Home Technologies
• Install parts or components not Listed or approved.
• Disable safety switches
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
Note: This appliance is also approved for installation
into a shop.
For assistance or additional information, consult a qualified
installer, service agency or your dealer.
C. Glass Specifications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please contact
your dealer for replacement glass.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.
D. Electrical Rating
Quadra-Fire is a registered trademark of Hearth & Home
Technologies.
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
NOTE: Some generator or battery back-up systems may
not be compatible with the micro-processor electron-
ics on this appliance. Please consult the power supply
manufacturer for compatible systems.
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Castile Pellet Insert
Getting Started
2
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
A
.
Design, Installation & Location Considerations
• Windows
1. Appliance Location
• Air Intakes
NOTICE: Check building codes prior to installation.
• Air Conditioner
•
Installation MUST comply with local, regional, state and
national codes and regulations.
• Overhang, soffits, porch roofs, adjacent walls
• Landscaping, vegetation
•
Consult insurance carrier, local building inspector, fire
officials or authorities having jurisdiction over restrictions,
installation inspection and permits.
When locating vent and venting termination, vent above
roof line when possible.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and floor protection,
before actually beginning the installation
Warning! Risk of Fire Damaged parts could impair safe
operation. Do NOT install damaged, incomplete or substitute
components.
Consideration must be given to:
CAUTION! If burning shelled field corn, you must use ap-
proved venting specifically designed for corn to prevent corro-
sion or degradation. Follow the instructions from the venting
manufacturer.
• Safety, convenience, traffic flow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appli-
ance where there will be a clear passage for a factory-
built listed chimney through the ceiling and roof.
NOTICE: Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:
• Installing an optional outside air kit would affect the loca-
tion of the vent termination.
•
•
Frequently open doors
Central heat outlets or returns
Recommended Location:
• Above peak
• Inside heated space
Recommended Location:
• Above peak
Marginal Location:
Wind loading possible
•
Marginal Location:
• Below peak
Location NOT recommended:
• Not the highest point of the roof
• Wind loading possible
Location NOT recommended:
• Too close to tree
• Below adjacent structure
• Lower roof line
• Avoid outside wall
Recommended:
• Insulated exterior chase
in cooler climates
Windward
Leeward
Multi-level Roofs
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Figure 5.1
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Castile Pellet Insert
D. Negative Pressure
B. Locating Your Appliance & Chimney
WARNING! Risk of Asphyxiation! Negative pressure can
Location of the appliance and chimney will affect
performance.
cause spillage of combustion fumes and soot.
•
Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the fire.
Negative pressure results from the imbalance of air avail-
able for the appliance to operate properly. It can be stron-
gest in lower levels of the house.
•
•
Penetrate the highest part of the roof. This minimizes the
effects of wind loading.
Causes include:
•
•
•
Exhaust fans (kitchen, bath, etc.)
Range hoods
Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.
•
•
Minimize the use of chimney offsets.
Combustion air requirements for furnaces, water heaters
and other combustion appliances
Consider the appliance location relative to floor and ceiling
and attic joists.
•
•
•
•
Clothes dryers
Location of return-air vents to furnace or air conditioning
Imbalances of the HVAC air handling system
Upper level air leaks such as:
- Recessed lighting
CAUTION
•
•
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVICING ANOTHER APPLIANCE.
- Attic hatch
DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT
OR SYSTEM.
- Duct leaks
To minimize the effects of negative air pressure:
May allow flue gases to enter the house
•
•
•
•
Install the outside air kit with the intake facing prevailing
winds during the heating season
C. Draft
Ensure adequate outdoor air for all combustion appliances
and exhaust equipment
Draft is the pressure difference needed to vent appliances
successfully. When an appliance is drafting successfully, all
combustion byproducts are exiting the home through the
chimney.
Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
Avoid installing the appliance near doors, walkways or
small isolated spaces
Considerations for successful draft include:
•
•
Preventing negative pressure
•
•
•
Recessed lighting should be a “sealed can” design
Attic hatches weather stripped or sealed
Location of appliance and chimney
To measure the draft or negative pressure on your appliance
use a magnahelic or a digital pressure gauge capable of
reading 0 - .25 inches of water column (W.C.).
Attic mounted duct work and air handler joints and seams
taped or sealed
The appliance should be running on high for at least 15
minutes for the test.
NOTICE: Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
With the stove running on high you should have a negative
pressure equal to or greater than the number given in the
chart below. If you have a lower reading than you find on the
chart, your appliance does not have adequate draft to burn
the fuel properly.
•
•
Inadequate draft due to environmental conditions
Downdrafts
•
•
Tight sealing construction of the structure
Mechanical exhausting devices
Minimum Vacuum Requirements:
.095
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Castile Pellet Insert
E. Avoiding Smoke and Odors
Vent Configurations
Negative Pressure, Shut-Down and Electrical Power
Failure
To reduce probability of reverse drafting during shut-down
conditions Hearth & Home Technologies strongly recom-
mends:
To reduce the probability of back-drafting or burn-back in
the pellet appliance during power failure or shut down con-
ditions, it must be able to draft naturally without exhaust
blower operation.
•
Installing the pellet vent with a minimum vertical run of
5 feet (1.52m). Preferably terminating above the roof
line.
Negative pressure in the house will resist this natural draft
if not accounted for in the pellet appliance installation.
•
Installing the outside air kit at least 4 feet (1.22m)
below the vent termination.
Heat rises in the house and leaks out at upper levels. This
air must be replaced with cold air from outdoors which
flows into lower levels of the house.
To prevent soot damage to exterior walls of the house and
to prevent re-entry of soot or ash into the house:
Vents and chimneys into basements and lower levels of the
house can become the conduit for air supply and reverse
under these conditions.
•
•
Maintain specified clearances to windows, doors and
air inlets, including air conditioners.
Vents should not be placed below ventilated soffits.
Run the vent above the roof.
Outside Air
•
•
Avoid venting into alcove locations.
An outside air kit is recommended in all installations. The
Outside Air Kit must be ordered seperately.
Vents should not terminate under overhangs, decks or
onto covered porches.
Per national building codes, consideration must be given
to combustion air supply to all combustion appliances.
Failure to supply adequate combustion air for all appliance
demands may lead to backdrafting of those and other
appliances.
•
Maintain minimum clearance of 6 inches (152mm)
from the vent termination to the exterior wall. If you
see deposits developing on the wall, you may need to
extend this distance to accommodate your installation
conditions.
When the appliance is roof vented (strongly recommended):
The air intake is best located on the exterior wall ori-
ented towards the prevailing wind direction during the
heating season.
When the appliance is side-wall vented:
The air intake is best located on the same exterior wall
as the exhaust vent outlet and located lower on the wall
than the exhaust vent outlet.
The outside air supply kit can supply most of the demands
of the pellet appliance, but consideration must be given to
the total house demand.
House demand may consume the air needed for the appli-
ance. It may be necessary to add additional ventilation to
the space in which the pellet appliance is located.
Consult with your local HVAC professional to determine
the ventilation demands for your house.
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Castile Pellet Insert
F. Fire Safety
H. Inspect Appliance & Components
To provide reasonable fire safety, the following should be
given serious consideration:
• Remove appliance and components from packaging
and inspect for damage.
• Install at least one smoke detector on each floor of your
home.
• Report to your dealer any parts damaged in shipment.
• Read all the instructions before starting the instal-
lation. Follow these instructions carefully during
the installation to ensure maximum safety and
benefit.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A fire extinguisher to contend
with small fires.
WARNING
•
In the event of a hopper fire:
• Evacute the house immediately.
• Notify fire department.
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
•
•
•
Do NOT install damaged components.
Do NOT install incomplete components.
Do NOT install substitute components.
Report damaged parts to dealer.
WARNING
Fire Risk.
Pre-Burn Check List
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
1.
2.
Place the appliance in a location near the
final installation area and follow the proce-
dures below:
•
•
•
Installation and use of any damaged appliance.
Modification of the appliance.
Installation other than as instructed by Hearth & Home
Technologies.
Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Operating appliance without fully assembling all
components.
Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship-
ping damage. Contact your dealer if any irregu-
larities are noticed.
•
•
•
3.
All safety warnings have been read and fol-
lowed.
Do NOT Overfire.
Or any such action that may cause a fire hazard.
4.
5.
6.
7.
This Owner’s Manual has been read.
Floor protection requirements have been met.
Venting is properly installed.
G. Tools And Supplies Needed
The proper clearances from the appliance and
chimney to combustible materials have been
met.
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:
8.
The masonry chimney is inspected by a profes-
sional and is clean, or the factory built metal
chimney is installed according to the manufac-
turer’s instructions and clearances.
Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits)
1/4” Self-Tapping Screws
9.
The chimney meets the required minimum
height.
Level
10.
11.
All labels have been removed from the glass
door.
Framing Material
Non-Combustible Sealant
Material
May also need:
Vent Support Straps
Venting Paint
Plated surfaces have been wiped clean, if
applicable.
12.
13.
14.
Thermostat or remote has been installed.
A power outlet is available nearby.
Agood quality surge protection is highly recom-
mended to protect the electronics.
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Castile Pellet Insert
Dimensions and Clearances
3
A. Appliance Dimensions
27-7/8 in. (707mm)
23-3/8 in. (594mm)
8 in.
(203mm)
24-3/4 in.
(629mm)
19 in.
(483mm)
9-3/4 in.
(249mm)
13 in.
2 in.
(330mm)
(51mm)
32-1/4 in. (819mm)
Figure 9.1 - Top View
Figure 9.2 -Side View
A
B
Figure 9.3- Front View
Overall Size
A
B
Metal Surround w/Cast Trim, STD
Metal Surround w/Cast Trim, LRG
Metal Surround w/Standard Trim, STD
Metal Surround w/Standard Trim, LRG
42-1/2 in. (1080mm) 30 in. (762mm)
48 in. (1219mm)
43 in. (1092mm)
51 in. (1294mm)
34 in. (864mm)
31 in. (787mm)
34 in. (864mm)
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Castile Pellet Insert
NOTE: All Clearances are Minimum Clearances
B. Clearance To Combustibles, UL and ULC
AS A BUILT-IN
A
C
D
B
B
C
0 in. Clearance To Exposed Section And Face Trim
Figure 10.1
Must be installed in a non-tapered enclosure.
Inches
Millimeters
A
Top of Hopper
Top Vent
2.0
2.5
2.0
4.0
3.0
51
64
Rear Vent
B
C
D
Side of Hopper
Top or Rear Vent
Top or Rear Vent
Top or Rear Vent
51
Back of Hopper
102
76
Vent Pipe to Combustible
INSTALLED AS A BUILT-IN UNIT
Shown with Rear Vent and Outside Air
WARNING
Fire Risk.
Combustible
Mantel
Comply with all minimum clear-
ances to combustibles as speci-
fied.
12 in
(305mm)
Failure to comply may cause
6 in
house fire.
(152mm)
Top Vent:
2 in. (51mm)
Rear Vent:
2.5 in (64mm)
NOTE:
•
Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
Back of Hopper:
4 in (102mm)
•
•
Illustrations/diagrams are not drawn to
scale.
Actual installation may vary due to
individual design preference.
Vent Pipe to
Combustibles:
3 in (76mm)
Outside Air
Figure 10.2
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Castile Pellet Insert
C. Masonry and Factory-Built Fireplaces
E. Floor Protection
Inches
Millimeters
Maximum Mantel Depth: 12 inches (305mm)
E
F
Floor protection hearth extension from
door opening
6
152
152
Face
Trim
Mantel
Floor protection to the side of door
opening
6
B
C
F. Prefabricated Metal Chimney
The chimney can be new or existing, masonry or prefabricated
and must meet the following minimum requirements:
D
A
•Must be minimum 6 inch (152mm) inside diameter of
o
high temperature chimney listed to UL 103 HT (2100 F)
or ULC-S628.
E
F
•Must use components required by the manufacturer for
installation.
Figure 11.1
•Must maintain clearances required by the manufacturer
for installation.
Inches
16
Millimeters
406
•Refer to manufacturers instructions for installation
Insert side to combustible side wall
Insert top to mantel
A
B
C
•This insert is listed to UL 1482 Standard and is approved
for installation into listed factory-built zero clearance fire-
places listed to UL 127 conforming to the following speci-
fications and instructions:
12
305
Insert top to maximum. 2-1/4 inch
(57mm) face trim
4-3/4
121
Insert side to maximum. 2-1/4 inch
(57mm) face trim
10
254
D
•The original factory-built zero clearance fireplace chim-
ney cap must be re-installed after installing the approved
chimney liner meeting type UL 103 HT requirements
(2100°F) per UL 1777.
•If the chimney is not listed as meeting HT requirements,
or if the factory built fireplace was tested prior to 1998, a
full height listed chimney liner must be installed from the
appliance flue collar to the chimney top.
D. Minimum Opening for Masonry and
Factory-Built Fireplaces
•The liner must be securely attached to the insert flue collar
and the chimney top.
•The air flow of the factory-built zero-clearance fireplace
system must not be altered. The flue liner top support
attachment must not reduce the air flow for the existing
air-cooled chimney system.
C
B
•No dilution air is allowed to enter the chimney.
A
D
1. Secure the fireplace damper in the open position. If
this cannot be accomplished, it will be necessary to
remove the damper.
2. Seal damper area of chimney around chimney
connector with a high temperature sealant or seal
insert against the face of the fireplace.
Figure 11.2
3. Both methods must be removable and replaceable
for cleaning and re-installation.
Location
Rear Width
Depth
Inches
23-5/8
17
Millimeters
A
B
C
D
600
432
540
714
Height
21-1/4
28-1/8
Front Width
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G. Removing Metal Floor of Factory-Built Fireplace
• The firebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory-built fire-
box in order to gain minimum insert opening requirements.
In Figure 2.3 Ensure that the power cord can not be damaged
by the sharp metal edge. You may need to cut out a notch to
accommodate the cord.
• Any smoke shelves, shields and baffles may be removed
from a factory-built firebox if attached with mechanical fas-
teners.
NOTE: If the floor is made of thin metal, we recommend
using the 2 x 4 from the insert packaging to support the insert.
The 2 x 4 may need to be cut to the appropriate size. Ensure
that the leveling bolt is positioned over the 2 x 4 before level-
ing the insert.
• The metal floor of the factory-built fireplace may be removed
to facilitate the installation of the insert only when a 1/4 (6mm)
inch airspace is provided between the insert and the floor of
outer wrap.
• This should have prior approval from authority having juris-
diction. Upon removal, the factory built fireplace is no longer
considered a UL 127 Listed fireplace, only a metal box.
H. Altering the Factory-Built Fireplace
•
The fireplace must not be altered, except for the
exceptions listed below. Do not removal the bricks and
mortar from the existing fireplace.
• Ensure the metal box is supported to hold weight of the chim-
ney and the insert. Maintain clearances to combustibles.
The following modifications are premissible:
The following is only one example as there are many different
models of factory-built fireplaces.
• Removal of damper or locked in open position
• Removal of smoke shelf or baffle
• Removal of ember catches
• Removel of fire grate
• Removal of view screen/curtain
• Removal of doors
Starter hole
•
•
External trim pieces which do not affect the operation
of the fireplace may be removed providing they can be
stored on or within the fireplace for reassembly if the
insert is removed.
Mark area of
floor to cut
The permanent metal warning label provided must be
attached to the back of the fireplace, with screws or
nails, stating that the fireplace may have been altered
to accommodate the insert, and the fireplace must be
returned to original condition befor use as a conventional
fireplace. Figure 12.4.
Figure 12.1. Measure and mark the metal floor for cutting. With
a drill, make a starter hole in each corner.
•
If the hearth extension is lower than the fireplace
opening, the portion of the insert extending onto the
hearth must be supported.
•
•
Manufacturer designed adjustable support kit can be
ordered from your dealer.
Final approval of this installation type is contingent upon
the authority having jurisdiction.
NOTE: Refer to chimney liner manufacturer for rec-
ommendations on supporting the liner. Installation
into fireplaces without a permit will void the listing
Figure 12.2. Using a saws-all, cut out the floor.
WARNING
THIS FIREPLACE MAY HAVE BEEN ALTERED
TO ACCOMMODATE AN INSERT. IT MUST BE
RETURNED TO ITS ORIGINAL CONDITION
BEFORE USE AS A SOLID FUEL BURNING
FIREPLACE.
250-2061
250-2061
Figure 12.4
Figure 12.3. Using a saws-all, cut out the floor.
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Castile Pellet Insert
Vent Information
4
B. Venting Termination Requirements
A. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.
CAUTION
Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.
2. Mobile Home: Approved for all Listed pellet vent. Use Listed
double wall flue connector. AQuadra-Fire outside air kit must
be used with manufactured home installations.
3. Residential: Use 24 gauge single wall flue connector or
Listed double wall flue connector to Class A Listed metal
chimneys, or masonry chimneys meeting International Build-
ing Code (ICC) standards for solid fuel appliances.
1. Termination must exhaust above air inlet elevation. It
is strongly recommended that at least 60 inches
(1524mm) of vertical pipe be installed when appli-
ance is vented directly through a wall. This will create
a natural draft, which will help prevent the possibility of
smoke or odor venting into the home during a power
outage. It will also keep exhaust from causing a nui-
sance or hazard by exposing people or shrubs to high
temperatures. The safest and preferred venting method
is to extend the vent vertically through the roof.
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
5. Secure exhaust venting system to the appliance with at least
3 screws. Also secure all connector pipe joints with at least
3 screws through each joint.
6. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT.
2. Distance from doors and opening windows, or gravity or
ventilation air inlets into building:
7. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally
from;
NOTE: All pipe must be welded seam pipe whenever pos-
sible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only).
c. Not less than 12 inches (305mm) above.
3. Distance from permanently closed windows:
NOTE: If burning shelled field corn, you must use approved
venting specifically designed for corn. Follow the instruc-
tions from the venting manufacturer.
a. Not less than 12 inches (305mm) below, horizontally
from or above.
4. Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is con-
ditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.
WARNING
Fire Risk.
•
Only LISTED venting components may be used.
•
NO OTHER vent components may be used.
Substitute or damaged vent components may impair
safe operation.
5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
• Follow venting manufacturer’s clearances
and instructions when installing venting system.
WARNING
6. Termination Cap Location (Home Electrical Service)
•
Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.
Vent surfaces get HOT, can cause burns if
touched. Non-combustible shielding or guards
may be required.
•
Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl sof-
fits.
NOTICE: In Canada when using a factory-built chim-
o
ney it must be safety listed, Type UL103 HT (2100 F)
•
•
Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.
o
[1149 C] CLASS “A” or conforming to CAN/ULC-
o
S629M, STANDARD FOR 650 C FACTORY-BUILT
Location of the vent termination must not obstruct or
interfere with access to the electrical service.
CHIMNEYS.
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Castile Pellet Insert
C. Pellet Venting Charts
WARNING
Fire Risk.
Only LISTED venting components may be
used.
The maximum horizontal venting allowed with no vertical vent-
ing attached is 48 inches (1219mm) including one 90° elbow
or two 45° elbows. This is our recommended horizontal vent-
ing installation. Addition of any horizontal venting beyond
48 inches (1219mm) Hearth & Home Technologies strongly
recommends a minimum of 60 inches (1524mm) of additional
vertical vent. Horizontal sections of vent pipe should have a
1/4 inch (6.35mm) rise per foot.
•
•
NO OTHER vent components may be used.
Substitute or damaged vent components may
impair safe operation.
45° elbow is equivalent to 1 foot of straight pipe
90° elbow is equivalent to 3 feet of straight pipe
Hearth & Home Technologies recommends any installation
requiring more than two 90° elbows, or more than 15 feet
(4.5m) of venting to use 4 inch (102mm) vent.
ONE 90º ELBOW
Minimum Vertical Vent for One Elbow
Total
Minimum
Vent
Horizontal
Vertical
0
Diameter
20
4
5
6
7
8
3
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
5
6
7
8
15
10
5
9
9
10
11
12
13
14
15
16
17
18
19
10
11
12
13
14
15
16
17
18
19
0
0
5
10
15
20
Horizontal Run (FT)
Figure 14.1
TWO 90º ELBOWS
Minimum Vertical Vent for Two Elbows
Total
Minimum
Vent
Horizontal
Vertical
5
6
7
8
Diameter
2
3
4
5
6
7
8
9
10
11
12
13
14
15
3
3
3
3
3
4
4
4
4
4
4
4
4
4
20
15
10
5
9
10
11
12
13
14
15
16
17
18
0
0
5
10
15
Length of Horizontal Sections (FT)
Figure 14.2
THREE 90º ELBOWS
Minimum Vertical Vent for Three Elbows
Total
Horizontal
Minimum
Vertical
11
Vent
Diameter
2
3
4
4
4
4
4
4
4
4
4
4
25
12
20
15
10
5
4
13
5
14
6
15
7
16
8
17
9
18
10
11
19
20
0
0
2
4
6
8
10
12
Length of Horizontal Sections (FT)
Figure 14.3
NOTICE: These are guidelines for successful venting of your pellet appliance. The more vertical rise you can obtain in
your system, the better it will perform. Horizontal vent runs can accumulate ash and will need to be cleaned more often.
Try to keep them as short as possible.
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Castile Pellet Insert
Venting Systems
5
A. Full Reline With Horizontal Outside Air
WARNING
Fire Risk.
Inspection of Chimney:
CAUTION
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
Never draw outside combustion air from:
•
•
Wall, floor or ceiling cavity
Enclosed space such as an attic or garage
• Factory-built chimney must be a minimum 6 inch
(152mm) UL103 HT.
NOTE; Use metal plate around
exhaust vent pipe and seal all
edges with non-flammable insu-
lation such as , mineral wool or
ceramic.
Do not use high temperature
caulking materials to seal any
edge to prevent future service-
ability.
Outside Air through Rear
Wall (Horizontal)
Figure 15.1
NOTE:
•
Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
Illustrations/diagrams are not drawn to scale.
Actual installation may vary due to individual design
preference.
NOTE:
In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365.
•
•
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Castile Pellet Insert
C. Full Reline With Vertical Outside Air
CAUTION
NOTE: Check clearances carefully for this type of
installation to ensure adequate room for outside air
venting.
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state and
national codes and regulations.
•
Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection,
and permits.
12” (305mm)
min. above
12” (305mm)
min. below
NOTE: In Canada, only a full reline is allowed per
ULC S628-93, ORD ULC C1482-M1990.
NOTE: In Canada this fireplace insert must be installed
with a continous chimney liner a 6 inch (152mm) in
diameter extending from the fireplace insert to the top
of the chimney. The chimney liner must conform to the
Class 3 requirments of CAN/ULC-S635, Standard for
Lining Systems for Existing Masonry or Factory-Built
Chimneys and Vents, or CAN/ULC-S640, Standard for
Lining Systems for New Masonry Chimneys.
NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
mineral wool or
ceramic.
Outside Air
Termination
at
Do not use high
temperature caulk-
ing materials to seal
any edge to prevent
future serviceability
Chimney Top
Figure 16.1
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Castile Pellet Insert
Mobile Home
6
A. Mobile Home Installation
CAUTION
You must use a Quadra-Fire Outside Air Kit for instal-
lation in a mobile home.
THE STRUCTURAL INTEGRITY OF THE MANUFAC-
TURED HOME FLOOR, WALL AND CEILING/ROOF MUST
BE MAINTAINED.
1. An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.
Do NOT cut through:
•
•
Floor joist, wall, studs or ceiling trusses.
Any supporting material that would affect the structural
integrity.
2. The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.
Spark Arrestor Cap
3. The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts). Use
the same holes that secured the appliance to the ship-
ping pallet with a minimum of two attachment points.
Storm Collar
Roof Flashing
4. The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding/bonding connector.
Joist Shield/Firestop
5. Refer to clearances to combustibles and floor protection
requirements on pages 9 to 11 for listings to combus-
tibles and appropriate chimney systems.
Approved Class “L” o
“PL” Pellet Vent
6. Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.
7. Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.
Figure 16.1
8. Installation shall be in accordance with the Manufactur-
ers Home & Safety Standard (HUD) CFR 3280, Part
24.
WARNING
Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.
WARNING
Asphyxiation Risk.
NEVER INSTALL IN A SLEEPING ROOM.
Consumes oxygen in the room.
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Castile Pellet Insert
Appliance Set-Up
7
B. Outside Air Kit Instructions
A. Leveling System
Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose,
2 hose clamps, 1 collar assembly, 1 termination cap
assembly, 1 trim ring, fasteners and air intake channel
(discard).
Tools Needed: Phillips head screwdriver; wire cutters;
hole saw or jig saw.
The leveling bolts are located at the rear of the appliance.
To access the bolts, remove the side access panels. Reach
in and turn the bolt to the desired height to level the appli-
ance. Shown in Figures 18.1 and 18.2.
1. Measure distance from floor to air vent opening in appli-
ance and mark location on wall.
2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.
3. Use hose clamp to secure flex pipe to collar assembly.
4. Slide trim ring over flex pipe and run pipe through wall.
5. Attach hose to outside termination cap with second
hose clamp.
6. Secure termination cap to outside surface.
7. Secure trim ring to interior wall.
CAUTION
Never draw outside combustion air from:
Leveling Bolt on each Side
•
•
Wall, floor or ceiling cavity
Enclosed space such as an attic or garage
Figure 18.1
Leveling Bolt
Attach Termination
Cap to Exterior Wall
2 inch diameter Flex Pipe
Figure 18.2
Air Intake Channel (Discard)
Termination
Cap Assembly
Trim Ring
Flex Hose
Hose Clamp
Collar
Assembly
Hose Clamp
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Castile Pellet Insert
fastener for the type of wall material, i.e., brick, sheet-
rock, etc.
C. Door Handle Removal
1. Open the outer door.
NOTE: 3/8 inch (9.5mm) thick tile or like material can be
cut to size and fit under lip of top trim edge for a decora-
tive touch. Figure 20.3.
2. Unlatch and open the firebox door.
3. Continue to turn handle until it is free from the firebox
door.
EXPLODED VIEW OF SCISSORS
D. Door Removal
1. Open the outer door.
2. Unlatch and open the firebox door.
3. Lift the firebox door up, freeing it from the firebox hinges.
SCREWS ARE CIRCLED
E. Adjustable Hearth Support
DOUBLE-SIDED TAPE
DOUBLE-SIDED TAPE
Size: 9”d x 45”w, 2” to 10” Height Adjustment
Figure 19.1
Included in Kit: (1) trim top, (1) trim front, (2) trim sides,
double-sided tape (already installed)
Tools Needed: Phillips head screwdriver, sheet metal
EXPAND SCISSORS TO DESIRED HEIGHT
shears, measuring tape, gloves
1. The 10 screws on each set of scissors will already be
loose when shipped. Figure 19.1.
2. Expand scissors to desired height. Tighten screws to
hold in place using Phillips head screwdriver.
CUT TOP EDGE OF TRIM,
NOT BOTTOM EDGE
INSTALL FRONT TRIM LAST.
CORNERS OVERLAP SIDE
TRIM PIECES
3. Measure front and side trims to required height
to cover scissors and mark pieces for cutting. Cut
excess material from top of trim’s edge, not bottom.
This edge will be sharp; wear gloves to prevent injury
to your hands. The cut edge fits under lip of top trim,
so it allows for some variance in your straight edge.
Figure 19.2.
Figure 19.2
4. The double-sided tape that holds front and side trims
to scissors has a powerful bonding adhesive. Adjust-
ments are extremely difficult once trim has adhered to
tape. Do a dry run first without removing paper from
tape.
Decorative tile
may be installed
5. Place cut edge of trim under top lip and into position
on scissors. Place side pieces on first and then front
piece. The front piece overlaps side pieces.
Figure 19.3
6. Once you are satisfied with the positioning, remove
trim and set aside.
7. Remove the paper from double-sided tape that is
to accept trim side. Align side and then press hard
against tape to secure side piece. Repeat for other
side. Install front trim piece last.
WARNING
Sheet metal trim edges will be sharp.
For safety purposes wear gloves.
8. There are 3 holes in the back flange of the top to
secure it to the wall if necessary. Use the appropriate
Injury can occur.
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Castile Pellet Insert
F. Hearth Support For Standard Surround Only
NOTE: Manually
pre-shape sides before
installing
Install Front Last
Figure 20.1 - Assembled View
Bend top and bottom tabs toward inside
8
7
Figure 20.3
6
5
4
Turn right side up and attach top cast ring
1
2
Figure 20.4
3
Figure 20.2
Item
Description
Alignment
Hole
1
2
3
4
5
6
7
8
Front, 3 inch
Front, 5 inch
Cast Ring, Top & Bottom, Interchangeable
Side, 5 inch
Panel Extension
Side, 3 inch
Figure 20.5
Panel Extension, 5 inch
Panel Extension, 3 inch
Panel Extension, Base Plate Only
Cast Trim Footer
1. Remove contents from box and lay on protective surface to
avoid scratching the paint.
2. Lay hearth support’s front and sides face down. Bend the
tab down toward the inside.
3. The side pieces are shipped flat. It is much easier to manually
flex the sides into a bowed position before installing.
4. Lay 1 cast ring face up, which will become the bottom ring when
installed. Attach the 2 sides FIRST and then the front piece.
Figure 20.3.
Figure 20.6
5. Now turn the cast ring right side up and attach the top cast
ring . Figure 20.4.
Panel Leg
6. Attach the hearth support’s panel extensions. Figure 20.5
7. Attach cast footers. Figure 20.6.
8. Place the assembled hearth support under the insert. Figure
20.7.
Figure 20.7
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8. If power enters appliance on the left side: The cord will
have to be routed through the back of the insert. When
routing the power cord, keep cord lying flat as possible,
keeping the cord away from all exhaust surfaces and
moving parts. After routing, install cord restraint and
press into the left side panel.
F. Hearth Support (Cont’d)
Base Plate Only Installation
Parts Needed: (1) cast ring (2) base zero clearance panel
extensions. Discard balance of parts.
Tools Needed: Phillips head screwdriver
9. Slide surround over the top of the insert into place.
Surround attaches to bottom and top of insert sides with
the supplies 1/4 inch screws.
1. Attach base zero clearance panel extensions to cast
ring.
10. Plug cord into inlet on junction box routing the wire as
2. Place assembly under appliance.
shown in Figure 21.3.
11.Install plug into unused hole.
Cast Trim Footer
Panel Leg
Panel Extension
Figure 21.1
G. Surround & Trim Set, Econo
Figure 21.2
Included in Surround Kit: 2 side pieces, left and right,
top piece and fastener package.
Included in Basic Trim Kit: 2 side pieces, left and right, top
piece and “L” brackets.
Tools Needed: 4-6 inch long Philips head screwdriver,
pliers and flat head screwdriver
1. Lay surround face down on a flat protected surface
to prevent scratching.
2. Using the Philips head screwdriver attach the side
surrounds to the top surround using 2 sheet metal
screws provided with the kit on each side.
3. Assemble the trim with the two corner brackets
provided.
4. Slide the assembled trim over the assembled
surround set.
Plug Cord into Junction Box
Figure 21.3
5. Remove the cast sides before attaching the surround
and trim. Lift up the top to expose the thumb screws
that secure the cast sides. Remove the thumb screw
and top bracket and then remove the cast side.
NOTE: The right cast side bracket has the hopper
cut out switch attached. Remove the retainer from
the right side and allow to hang down into the insert
or disconnect the switch when removing side.
Back of Top Panel
Screws
6. Install the power cord in the surround.
7. If power enters the appliance on the right side:
Using the pliers, attach cord restraint 12 inches from
the female end of the cord and then press into the
right side panel. Figure 21.2.
Back of Side Panel
Figure 21.4
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Castile Pellet Insert
G. Surround & Trim Set, Econo (Cont’d)
4. Assemble Cast Trim and attach to surround:
a) Place corresponding cast trim pieces (2 cast trim sides
and 1 cast trim header) underneath the surround set, also
face down. Align the holes in the metal pieces with the 5
bosses on the top cast piece and 2 bosses on each side
piece. Figure. 22.1.
View of "L" Bracket
installed
b) Attach the magnets to the magnet brackets with one
countersink screw each. Attach magnet and bracket to
the metal surround sides with magnet facing the front as
shown in Figure. 23.2 on page 23.
c) Place cast footers under metal sides aligning the top and
bottom holes.
Figure 22.1
d) The 9 mounting clips are shipped in one long strip. Use
your hands or pliers to break them apart.
e) Each clip has a clearance notch to allow room for the cast
on the boss. Place the clips over the boss so that the
notch is facing the outer edge of the surround. Figure
23.3 on page 23.
Thumb
Screw
Bracket
f) It is best to install all of the 1/4-20 screws only half way
at first to allow for adjustments. After adjustment tighten
the 2 screws in each footer first and then work your way
around to the rest.
Surround Set
attaches to top
and bottom of
insert sides.
5. Remove the cast sides before attaching the surround
and trim. Lift up the top to expose the thumb screws that
secure the cast sides. Remove the thumb screw and top
bracket and then remove the cast side. NOTE: The right
cast side bracket has the hopper cut out switch attached.
Remove the retainer from the right side and allow to hang
down into the insert or disconnect the switch when remov-
ing side.
Figure 22.2
H. Surround and Cast Trim Set
6. Install the power cord in the surround.
Included in Surround Kit: (2) side surrounds, left and
right; (1) surround top; (1) fastener package.
7. If power enters the appliance on the right side: Using
the pliers, attach cord restraint 12 inches from the female
end of the cord and then press into the right side panel.
Figure 21.2 on page 21.
Included in Cast Trim Kit: (2) cast trim legs, left and right; (1)
cast trim header; (2) cast trim footers, left and right
Tools Needed: 4-6 inch long Philips head screwdriver, pliers
and flat head screwdriver.
8. If power enters appliance on the left side: The cord will
have to be routed through the back of the insert. When
routing the power cord, keep cord lying flat as possible,
keeping the cord away from all exhaust surfaces and
moving parts. After routing, install cord restraint and press
into the left side panel.
1. Place the peel and stick round felt vibration insulation
pads on the front side in each corner of the top metal
piece and on the back side in each corner of the top cast
piece. Figure 23.1 on page 23
9. Slide surround over the top of the insert into place. Sur-
round attaches to bottom and top of insert sides with the
supplies 1/4 inch screws.
10. Plug cord into inlet on junction box routing the wire as
shown in Figure 21.3 on page 21.
2. Lay surround face down on a flat protected surface to
prevent scratching.
3. Using the Philips screwdriver attach the side surrounds
to the top surround using 2 sheet metal screws provided
with the kit on each side.
11. Install plug into unused hole.
CAUTION
Do not pick up assembled appliance by corners.
It is too heavy and may damage the surrounds.
Pick up from center.
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Castile Pellet Insert
H. Surround and Cast Trim Set (Cont’d)
I. Optional Log Set Placement Instructions
(4) Felt Vibration Insulation Pads
CAUTION
Logs are FRAGILE. Use extreme care when handling or
cleaning logs.
Secure
Surrounds to
Cast Trim Kit
Two Piece Log Set Installation
1. Open door to expose the firebox.
Attach Magnet
before installing
Cast Footers
2. Install the left log first and then the right log. Figure 23.1
3. Lean the logs against the cast iron brick in the back of
the firebox.
4. Push the logs to the far left and far right against the
sides of the firebox. Figure 23.2.
Cast Footers,
Left & Right
5. To clean the logs, use a vaccum cleaner and a soft
brush attachment or a paint brush.
Magnet Installed
Figure 23.1
Clearance Notch
Back
of
Side
Piece
Figure 23.5
Figure 23.3
Magnet Attached - Faces Front
Figure 23.2
Thumb
Screw
Bracket
Figure 23.6
Surround Set
attaches to top
and bottom of
insert sides.
NOTE:
Due to the abrasive nature of a pellet appliance fire, the
logs are not covered under warranty. Any placement vari-
ation other than shown here can cause excessive heat
and shall void the appliance warranty.
Figure 23.4
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Castile Pellet Insert
J. Thermostat Installation
1. A 12 volt AC thermostat is required to operate this pellet
appliance. You may use the included wall mount thermo-
stat or purchase an optional programmable thermostat
or remote control.
CAUTION
hock hazard.
Do NOT remove grounding prong from plug.
Plug directly into properly grounded 3 prong
receptacle.
Route cord away from appliance.
Do NOT route cord under or in front of appli-
ance.
The included thermostat is equipped with an adjustable
heat anticipator. The current rating is .05 amps. The
anticipator needs to be adjusted to the lowest setting
available.
•
•
2. When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.
NOTE: Thermostat must be mounted level for accu-
rate readings. The thermostat should be mounted on
an inside wall and not in direct line with the appliance
convection air. Remove any packaging from inside
the thermostat before using.
NOTE: If the thermostat is located too close to the
appliance, you may need to set the temperature
setting slightly higher to maintain the desired tem-
perature in your home.
Control Box
Red Call
Light
Fuse
Power Cord
Outlet
Heat Output
Switch
Firepot Cleaning Rod
Thermostat
Block
Reset Button
Junction Box
Figure 24.1
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Operating Instructions
8
Clinkers
A. Combustible/Non-Combustible Materials
Minerals and other non-combustible materials such as sand
will turn into a hard, glass-like substance called a clinker
when heated in the firepot.
•
Combustible Material
Material made of or surfaced with wood, compressed
paper, plant fibers, plastics, or any material capable
of igniting and burning, whether flame-proofed or not,
plastered or unplastered.
Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.
Moisture
•
Non-combustible Material
Always burn dry fuel. Burning fuel with high moisture content
takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog
the feed system.
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.
•
Non-combustible Sealant Material
Size
Sealants which will not ignite and burn: Rutland, Inc.
Fireplace Mortar #63, Rutland 76R, Nuflex 304, GE
RTV106 or GE RTB116 (or equivalent).
•
Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter
• Length should be no more than 1-1/2 inches (38mm)
• Pellet lengths can vary from lot to lot from the same
manufacturer
• Due to length variations, the feed rate may need adjusting
occasionally
B. Fuel Material and Fuel Storage
Pellet fuel quality can greatly fluctuate. We recommend that
you buy fuel in multi-ton lots whenever possible. However,
we do recommend trying various brands before purchasing
multi-ton lots to ensure your satisfaction.
Performance
• Higher ash content and burning corn requires the firepot
and the ash drawer to be emptied more frequently
• Hardwoods require more air to burn properly
• Premium wood pellets produce the highest heat output
• Burning pellets longer than 1-1/2 inches (38mm) can cause
an inconsistent fuel feed rate and/or missed ignitions or
jammed auger.
Fuel Material
•
•
•
Made from sawdust or wood by-products
Shelled field corn
Depending on the source material it may have a high
or low ash content.
Higher Ash Content Material
We recommend that you buy fuel in multi-ton lots whenever
possible. However, we do recommend trying various brands
before purchasing multi-ton lots to ensure your satisfaction.
•
•
•
Hardwoods with a high mineral content
Fuel that contains bark
Standard grade pellets, high ash pellets or shelled field
corn
CAUTION! Tested and approved for wood pellets and
shelled field corn. Burning of any other type of fuel voids
your warranty
Lower Ash Content Material
•
•
•
Most softwoods
Fuels with low mineral content
Most premium grade pellets
Storage
• Wood pellets should be left in their original sealed bag until
using to prevent moisture absorption
Shelled Field Corn
• Shelled corn should be stored in a tight container to prevent
it from absorbing moisture from damp or wet floors
•
•
Moisture content must be 15% or less
• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance
Corn must be free of debris. Never burn corn straight
from the field it will clog the auger mechanism
•
•
Corn with excessive grain dust must be screened by
sifting with 3/16 (4.76mm) inch mesh screening
WARNING
Fire Risk.
Do not use corn that contains additives such as oils or
meals or has been chemically treated with pesticides. It
will void your warranty and destroy the exhaust system.
•
•
High ash fuels, or lack of maintenance, can
cause the firepot to fill with ash and clinker. If the
firepot fills to the top, immediately shut down the
appliance and clean.
Failure to do so could result in smoking, sooting
and possible hopper fires.
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C. General Operating Information
1. Thermostat Calls For Heat
WARNING
Fire Hazard.
The appliance is like most modern furnaces; when the thermostat
calls for heat, your appliance will automatically light and deliver
heat.
Keep combustible materials, gasoline
and other flammable vapors and liquids
clear of appliance.
When the room is up to temperature and the thermostat is
satisfied, the red call light will shut off and the appliance will shut
down. The red call light is located behind the right access panel.
•
•
Do NOT store flammable materials in the appliance’s
vicinity.
DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO
START OR “FRESHEN UP” A FIRE IN THIS HEATER.
2. Heat Output Controls
•
•
DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.
This appliance is equipped with a heat output control switch
that has three settings or burn rates; low, medium and high.
Figure 26.1.
DO NOT USE CHEMICALS OR FLUIDS TO START THE
FIRE.
•
•
Keep all such liquids well away from the heater while it is in
use.
Combustible materials may ignite.
The appliance will turn on and off as the thermostat demands.
When the thermostat calls for heat, the appliance will always
start up on High. After burning approximately 4 minutes, the
appliance will then burn at the rate at which it was originally
set. If the appliance is set at one of the lower settings, it will
run quieter but takes longer to heat up an area than if it were
set at a higher burn rate.
D. Before Your First Fire
1. First, make sure your appliance has been properly installed
and that all safety requirements have been met. Pay
particular attention to the fire protection, venting and
thermostat installation instructions.
Regardless of the burn rate, when the area is warm enough to
satisfy the thermostat, the appliance will shut off.
2. Double check that the ash drawer and firebox are empty!
3. Close the front door.
CAUTION
Tip of thermocouple must be in contact with the
inside end of the thermocouple cover.
Missed ignitions can occur.
E. Clear Space
WARNING! RISK OF FIRE! Do NOT place combustible
objects in front or to the sides of the appliance. High tempera-
tures may ignite clothing, furniture or draperies.
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these objects.
NOTICE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction.
High
Med
Low
WARNING! RISK OF FIRE! Keep combustible materials,
gasoline and other flammable vapors and liquids clear of
appliance.
Reset
Button
•
Do NOT store flammable materials in the appliance’s vicin-
ity.
•
Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter
fluid or similar liquids to start or “freshen up” a fire in this
heater.
Figure 26.1
Keep all such liquids well away from the heater while it is in use
as combustible materials may ignite.
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G. Fire Characteristics
F. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fill the hopper
with pellets, set the thermostat to its lowest setting. Plug
the power cord into nearby outlet.
A properly adjusted fire with the heat output control switch
set on “HIGH” has a short active flame pattern that extends
out of the firepot approximately 4 inches (102mm).
If the fire has tall flames with black tails and seems somewhat
lazy, the feed rate will need to be reduced.
2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.
If the fire is not 4 inches (102mm) tall, increase the feed rate.
Amedium and low setting will give a shorter flame. The flame
will rise and fall somewhat. This is normal.
3. Locate the heat output control switch on the lower right
side of the firebox behind decorative front door. Set to the
HIGH setting and then adjust the thermostat to its highest
setting. The red call light will be on which is located on
the top of the junction box behind the right access panel.
This indicates the thermostat is calling for heat. Figure
27.1.
H. Feed Rate Adjustment Instructions
The feed adjustment control rod is factory set, and should be
adequate for most fuels. The control rod will slide by only
loosening the wing screw.
However, if the flame height is too high or too low, you will
need to adjust the feed rate. Wait until the appliance has been
burning for 15 minutes before making your adjustments and
4. The fuel feed system and the igniter should now be on.
5. For your first fire it will be necessary to press the reset
button once per minute until pellets start to drop into the
firepot, then press button 1 more time. This will fill the
feed system and allow the appliance to begin dropping
pellets. The appliance will continue to run as long as the
thermostat is calling for heat.
a
llow 15 minutes for feed adjustment to take effect. Make
adjustments in approximately 1/2 inch increments.
1. Loosen the wing screw. Figure 27.2.
2. Adjust the fuel adjustment control rod towards to the right
and up to increase the feed rate and flame height or to
the left and down to decrease the feed rate and flame
height.
6. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the
desired setting.
3. Re-tighten the wing screw.
NOTE: We recommend the use of a 50-50 blend of corn
and wood pellets. The only change in operation is that the
feed rate may require a slight adjustment. If the appliance is
running all of the time, 100% corn will work after the fire has
been started using wood pellets.
Control Rod
Wing Screw
Push down
Pull up to
to Decrease
Increase
CAUTION
Odors and vapors released during initial operation.
•
•
Curing of high temperature paint.
Open windows for air circulation.
Odors may be irritating to sensitive individuals.
Figure 27.2
Control Box
Red Call
Light
Fuse
Power Cord
Outlet
Heat Output
Switch
epot Cleaning Rod
Thermostat
Block
Reset Button
Junction Box
Figure 27.1
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I. Ignition Cycles
WARNING
Fire Risk
Do NOT operate appliance:
1. At the beginning of each ignition cycle, it is normal to see
some smoke in the firebox. The smoke will stop once
the fire starts.
•
•
•
With appliance door open.
Firepot floor open.
Cleaning slide plates open.
2. The convection blower will automatically turn on after your
appliance has reached the set temperature.
Do NOT store fuel:
This blower transfers heat from your appliance into the
room, and will continue to run after the thermostat has
stopped calling for heat until the appliance has cooled
down.
•
Closer than required clearances to com-
bustibles to appliance
•
Within space required for loading or ash
removal.
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on. See Figure 27.1 on page 27.
To restart it, fill the hopper and press the reset button.
When you press the reset button the red call light will go
out. Release the button and the light will come back on.
You should see a fire shortly.
If not, follow the instructions on page 27, “Starting Your
First Fire”.
Back side of Firepot
Firepot floor left open
Figure 28.1 - DO NOT LEAVE FIREPOT FLOOR OPEN
J. Frequently Asked Questions
ISSUES
SOLUTIONS
1. Metallic noise.
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. White ash buildup on glass.
2. This is normal. Clean the glass using any non-abrasive
glass cleaner.
3. Glass has buildup of black soot
3. Excessive build-up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settings produce less. The more it burns on low the
more frequent cleaning of the glass is required.
4. Glass has turned dirty.
3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
5. Fire has tall flames with black tails and is lazy.
4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
6. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
(6mm) inch at a time until this no longer happens.
6. Large flame at start-up.
Page 28
6. This is normal. Flame will settle down once the fire is
established.
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With proper installation, operation, and maintenance your appliance will provide years of
trouble-free service. If you do experience a problem, this troubleshooting guide will assist a
qualified service person in the diagnosis of a problem and the corrective action to be taken.
This troubleshooting guide can only be used by a qualified service technician.
Troubleshooting
9
Turn down thermostat and let the appliance completely cool.
Exhaust blower must be off.
Unplug appliance before servicing.
Possible Cause
No current to outlet.
Corrective Action
Symptom
Plug in appliance - No
response.
Check circuit breaker at service panel.
Replace fuse.
7 amp fuse defective.
#3 snap disc tripped or defective.
Control box defective.
Reset or replace snap disc.
Replace control box.
Call light on. No fire.
No fuel in firepot.
Out of fuel.
Check hopper. Fill with fuel.
Replace snap disc.
#2 snap disc may be defective.
Vacuum switch not closing, no vacuum.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.
Replace control box.
Control box defective.
Call light on. No fire.
Partially burned fuel in
firepot.
Firepot clean-out plate not closed.
Check that firepot clean-out plate is fully
closed.
Firepot is dirty (missed ignition).
Clean firepot. Make sure there is no clinker
in the firepot. See page 32.
Clinkers may have to be broken up with
firepot clean-out tool or other means.
Call light on. No fire.
Unburned pellets in
firepot.
Firepot clean-out plate not closed.
Firepot is dirty.
Check that firepot clean-out plate is fully
closed.
Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
be pushed out of firepot with firepot clean-
out tool or other means.
Scrape with solid piece of wire or firepot
tool.
The ignition hole between the igniter bracket
and firepot is blocked.
Remove ash drawer to see if igniter is
glowing red on start-up.
Igniter not working.
Check igniter wires for good connection.
Replace igniter using 1/4 inch (6mm) male /
female spade connectors.
Replace control box.
Control box defective.
Slow or smoky start-up. Firepot clean-out plate not closed.
Firepot is dirty.
Check that firepot clean-out is fully closed.
Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have
to pushed out of firepot with firepot clean-
outool or other means.
Reduce feed rate using feed rate adjust-
ment control rod located inside hopper.
Excessive amount of fuel at start-up.
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Symptom
Possible Cause
Corrective Action
Slow or smoky start-up Dirty exhaust and/or venting system.
(Cont’d)
Check for ash build up in appliance,
including behind rear panels, firebox, heat
exchanger, exhaust blower and venting.
Feed system fails to
start.
Out of fuel.
Check hopper, fill with fuel.
Replace snap disc.
#2 snap disc may be defective.
Firebox door must be closed securely.
Check exhaust blower is plugged in and
operating.
Vacuum switch not closing. No vacuum.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
NOTE: High winds blowing into the vent-
ing system can pressurize the firebox
causing loss of vacuum.
Feed system jammed or blocked.
Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 screws and jiggle feed assembly.
Feed spring not turning with feed motor.
Feed motor defective or not plugged in.
Check that set screw is tight on feed
spring shaft at end of feed motor.
Check connections on feed motor, replace
if defective.
No call light. Appliance Thermostat not set to a high enough tempera-
Adjust thermostat above room tempera-
ture.
does not begin start
sequence.
ture.
Snap Disc #3 tripped.
No power.
Reset snap disc.
Connect to power.
Replace fuse.
Fuse blown.
Connections at thermostat and/or appliance not Check connections at thermostat and
making proper contact.
appliance.
Defective thermostat or thermostat wiring.
Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the appliance to by-pass thermostat and
wiring.
Control box defective.
Call light on.
Replace control box.
Appliance fails to shut
off.
Turn thermostat off.
If call light does not go out, disconnect
thermostat wires from appliance. If call
light does go out, thermostat or wires are
defective.
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Corrective Action
Symptom
Possible Cause
Convection blower fails to #1 snap disc defective.
Replace snap disc.
start.
Blower not plugged in.
Check that blower is plugged into wire har-
ness.
Blower is defective.
Replace blower.
Control box is defective.
Replace control box.
Exhaust blower fails to
start or does not shut off.
Blower not plugged in.
Check that blower is plugged into wire har-
ness.
Blower is clogged with ash.
Blower is defective.
Clean exhaust system.
Replace blower.
Replace control box.
Control box is defective.
Large, lazy flame, orange Dirty appliance.
color. Black ash on glass. Poor fuel quality, high ash content.
Clean appliance, including firepot, heat
exchangers and venting system. Remove
stainless steel baffle from firebox to clean
ash from on top of baffle. Clean behind rear
brick panels. Change fuel brand to pre-
mium.
Firepot clean-out plate not completely
closed.
Check that firepot clean-out plate is fully
closed.
Excessive amount of fuel.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Nuisance shutdowns.
Low flame.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Sawdust buildup in hopper.
Feed motor is reversing.
Clean hopper, see page 35.
Check for good connections between feed
motor and wire harness.
Defective thermocouple.
Replace thermocouple.
Replace control box.
Defective control box
Firepot more than 1/2 full
See page 36 for detailed instructions for
“High Ash Fuel Content Maintenance”
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Thermocouple is defective or not properly
plugged in.
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Defective control box
Replace control box.
Hopper lid not closed all
the way
Switch or magnet is out of adjustment
(auger will not function)
Close the lid. If that doesn’t work, adjust or
replace the switch or magnet
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Maintaining & Servicing Your Appliance
10
C. General Maintenance
1. Types of Fuel
A. Proper Shutdown Procedure
Depending on the type of fuel you are burning will dictate how
often you have to clean your firepot.
CAUTION
If the fuel you are burning has a high dirt or ash content or you
are burning shelled field corn, it may be necessary to clean the
firepot more than once a day.
hock and Smoke Hazard
Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.
Dirty fuel will cause clinkers to form in the firepot. A clinker is
formed when dirt, ash or a non-burnable substance is heated
to 2000F (1093C) and becomes glass-like. See “D” page 36
in this section for more details on fuels with high ash content.
• Smoke spillage into room can occur if appliance
is not cool before unplugging.
• Risk of shock if appliance not unplugged before
servicing appliance.
Follow the detailed instructions found in this
section for each step listed in the chart below.
Clinker
B. Quick Reference Maintenance Chart
Figure 32.1 - Clinker
Cleaning or Inspection
Ash Pan
Frequency
Daily Weekly Monthly Yearly
Every 5 bags of fuel depend-
ing on the fuel type or ash
build-up
OR
OR
OR
X
Ash Removal from Firebox
Every 5 bags or more fre-
quently depending on the fuel
type or ash build-up
X
Beneath Heat Exchanger
Every 1 ton of fuel
X
Blower, Combustion (Exhaust)
More frequently depending on OR
the fuel type
X
Blower, Convection
Every 25 bags or more fre-
quently depending on the fuel
type
OR
X
X
Door Latch Inspection
Exhaust Path
Prior to heating season
OR
More frequently depending on OR
ash build-up
X
X
Firebox - Prepare for Non-Burn Season At end of heating season
OR
OR
OR
OR
OR
Firepot - Burning pellets - hardwood
Firepot - Burning pellets - softwood
Firepot - Burning Corn
Every 3 bags
Every 5 bags
Every 1 bag
X
X
X
Glass
When clear view of firepot
becomes obscure
X
X
Heat Exchanger & Drop Tube
Hopper
Every 5 bags of fuel
OR
Every 50 bags of fuel or when OR
changing fuel types
X
Top Vent Adapter
Venting System
More frequently depending on OR
the fuel type or ash build-up
X
X
More frequently depending on OR
the fuel type
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at
the recommended interval or you see soot coming from the vent. Not properly cleaning your
appliance on a regular basis will void your warranty.
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4. Cleaning Ash Drawer
2. Cleaning Firepot with Cleaning Rod & Firepot
Clean-Out Tool
•
Frequency: Weekly or every 5 bags or more
frequently depending on ash build
By: Homeowner
•
•
Frequency: Daily or more often as needed
By: Homeowner
•
Locate the ash drawer underneath the firepot and
slide the ash drawer straight out. Empty into a non-
combustible container and re-install ash drawer.
a. The appliance must be in complete shutdown and
cool and the exhaust blower off. NOTE: If you are
just cleaning the firepot, there is no need to unplug the
insert.
5. Disposal of Ashes
b. Pull firepot cleaning rod OUT and IN a couple of times
to help shake debris loose. See Figure 43.3 on page
43.
•
•
Frequency: As needed
By: Homeowner
Ashes should be placed in a metal container with a
tight-fitting lid. The closed container of ashes should
be placed on a non-combustible floor or on the ground,
well away from all combustible materials, pending final
disposal.
If rod is hard to pull, it may be necessary to use your
firepot clean-out tool to chip away material that has built
up on the bottom plate of the firepot and to push out any
clinkers. Larger clinkers may have to be removed from
the top of the firepot. Corn clinkers can be especially
difficult to break up.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the
closed container until all cinders have been thoroughly
cooled.
c. The firepot floor plate must be fully closed when finished.
See Figure 28.1 on page 28.
3. Ash Removal from Firebox
•
Frequency: Weekly or 5 bags or more frequently
depending on ash build-up
WARNING
•
By: Homeowner
Disposal of Ashes
a. There must not be any hot ashes in the firebox during
cleaning so allow the appliance to completely cool.
The firebox ash should be removed every time the
exhaust path is cleaned. Frequent cleaning of the ash
in the firebox will help slow down the build-up of ash
in the exhaust blower and vent system.
•
•
Ashes should be placed in metal container
with tight fitting lid.
Ashes should be retained in closed container
until all cinders have thoroughly cooled.
b. Plug in your appliance, if unplugged, and turn the
thermostat on and immediately shut it off to start the
exhaust blower on its cycle time. It will pull fly ash out
the exhaust instead of into the room.
WARNING
c. Open door. There are 2 cleaning slide plates to the
left and right of the firepot with finger holes. Pull both
slide plates out and sweep the remaining ash from the
firebox into the 2 open holes. A paint brush works well
for this. Close slide plates.
Fire Risk
•
NEVER pull firepot cleaning rod or cleaning
slide plates when appliance is operating. Hot
pellets may fall into ashpan and may start a
fire or have mis-starts due to lack of vacuum.
d. This ash is deposited in the same ash drawer as the
firepot debris. The ash drawer should be emptied
every time you clean the firebox. Remember to place
the ash and debris into a metal or non-combustible
container.
WARNING
Fire Risk.
e. The 2 cleaning slide plates must be fully closed when
cleaning is complete.
•
The cleaning slide plates must be fully
CLOSED when appliance is operating. Hot
pellets may fall into ash pan and start a fire.
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8. Cleaning the Glass
6. Cleaning Heat Exchanger Tubes
•
•
Frequency: When clear view of the firepot is obscure
By: Homeowner
•
•
Frequency: Weekly or every 5 bags of fuel
By: Homeowner
a. Appliance must be completely cool before cleaning
glass.
T
he amount of ash buildup in the firebox will be a good
guide to determine how often you should clean the heat
exchangers.
b. Vacuum fly ash from the glass and door rope.
a. Allow the appliance to completely cool down before
pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fly ash out the exhaust instead
of into the room.
c. Use a damp paper towel or any non-abrasive glass
cleaner. Wipe off with dry towel.
b. Locate the 2 exposed rods directly underneath the heat
CAUTION
exchanger tubes. Figure 34.1.
Handle glass assembly with care.
c. To clean, pull the rods straight out until it stops,
approximately 8 inches (203mm). Slide the rods OUT
and IN a couple of times.
When cleaning glass:
•
Avoid striking, scratching or
slamming glass.
•
Do NOT clean glass when hot.
10 Heat Exchanger Tubes
•
•
•
Do NOT use abrasive cleaners.
Use a hard water deposit glass cleaner on white film.
Refer to maintenance instructions.
Cleaning Rods
WARNING
Figure 34.1
Handle glass with care.
•
Inspect the gasket to ensure it is
undamaged.
•
•
Do NOT strike, slam or scratch glass.
Do NOT operate appliance with glass
assembly removed.
WARNING
Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.
•
Do NOT operate with glass cracked, broken or
scratched.
Do not pull heat exchanger cleaning rods
while appliance is operating.
9. Door Latch Inspection
Push cleaning rods IN when done, DO NOT
leave cleaning rods OUT. Injury can occur.
•
•
Frequency: Prior to heating season
By: Homeowner
The door latch is non-adjustable but the gasketing between
the glass and firebox should be inspected periodically to make
sure there is a good seal.
7. Cleaning Beneath Heat Exchanger
•
•
Frequency: Monthly or every 1 ton of fuel
By: Homeowner
NOTE: There is no gasket on the bottom of glass.
A more thorough cleaning is needed to remove the excess
ash that is left behind from the use of the cleaning rods for
the heat exchanger tubes. The ash will be resting on the
back of the baffle.
This will require removing the baffle and cast brick set.
Please refer to pages 39 & 40 for a detailed explanation of
removing the baffle and brick set.
NOTE: Hearth & Home Technologies recommends
using a heavy duty vacuum cleaners specifically
designed for solid fuel appliance cleaning.
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Castile Pellet Insert
10. Cleaning the Hopper
14. Preparing Firebox for Non-Burn Season
•
•
Frequency: Monthly or every 50 bags of fuel
By: Homeowner
•
•
Frequency: At the end of the heating season
By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
After burning approximately 1 ton of fuel you will need to
clean the hopper to prevent sawdust build-up. A combi-
nation of sawdust and pellets on the auger reduces the
amount of fuel supply to the firepot. This can result in
nuisance shutdowns and mis-starts.
b. Remove all ash from the firebox and vacuum thoroughly.
c. Paint all exposed steel, including cast-iron.
•
Use the Touch-Up paint supplied with the appliance;
or,
1. The appliance must be in complete shutdown. Allow the
appliance to completely cool down.
•
•
Purchase paint from your local dealer.
2
Empty the hopper of any remaining pellets.
Must use a high-temperature paint made specifi-
cially for heating appliances.
3. Vacuum the hopper and feed tube.
11. Cleaning Exhaust Blower - Requires No Lubrication
•
•
Frequency: Yearly or as needed
By: Quality Service Technician/Homeowner
a. Remove left & right cast brick. The exhaust blower
is behind the right cast brick. Vacuum this area
thoroughly. See pages 39 & 40 for removing the cast
bricks. Re-install cast bricks when done.
12. Cleaning Convection Blower - Requires No
Lubrication
•
•
•
Frequency: Yearly or as needed
By: Qualified Service Technician
Task: Contact your local dealer.
13. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.
•
Frequency: Yearly or more frequently depending on
ash build-up
•
By: Qualified Service Technician/Homeowner
The products of combustion will contain small particles
of fly ash. The fly ash will collect in the exhaust venting
system and restrict the flow of the flue gases. At start-up
if there is incomplete combustion, or if there is a shut-
down or incorrect operation of the appliance it will lead
to some soot formation. This will collect in the exhaust
venting system.
The venting (chimney) system may need to be cleaned
at least once a year or more often depending upon the
quality of your fuel or if there is a lot of horizontal pipe
sections. Ash will build up more quickly in the horizontal
sections.
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Castile Pellet Insert
D. High Ash Fuel Maintenance
•
•
Frequency: When the ash build-up exceeds more
than half way up the firepot.
By: Homeowner
Pellets Back Up
In Feed Tube
Firepot Overfills
Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the firepot fill quickly with ashes and
clinkers.
This condition makes the appliance susceptible to overfill-
ing the firepot with pellets which may result in smoking,
sooting and possible hopper fires. Figure 36.1 shows an
example where the firepot overfills, pellets back up into the
feed tube and ash has accumulated in the firebox.
Ash Build Up in Firebox
Figure 36.1
An inefficient and non-economical method of burning of
fuel caused by poor quality pellet fuel is shown in Figure
36.2.
Incorrect
The correct flame size when good quality, premium pellet
fuel is burned is shown in Figure 36.3.
If the ash buildup exceeds the half way point in the firepot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.
WARNING
Tall, Lazy Flame, Orange in Color
Figure 36.2
Fire Risk.
• High ash fuels, or lack of maintenance, can
cause the firepot to overfill. Follow proper
shutdown procedure if ash buildup exceeds
half way point in firepot.
• Failure to do so could result in smoking,
sooting and possible hopper fires.
Correct
Correct Flame Size, Yellow/White in Color
Figure 36.3
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Castile Pellet Insert
F. Convection Blower Replacement
E. Combustion Blower Replacement
1. The blower is located at the bottom rear of the insert.
If an outside air kit is also installed, you will first need
to remove the outside air flange by removing the 2
screws using a Phillips head screwdriver. You do not
need to remove the flex pipe from the flange.
1. If you have adequate clearance you will not have to
remove the panel set and disconnect flue, if not then
you will have to remove the panel set and disconnect
the flue.
2. Pull appliance out onto the hearth.
3. Remove right cast side.
2. If you have adequate clearance you will not have to
remove the panel set and disconnect flue, if not then
you will have to remove the panel set and disconnect
the flue.
4. Disconnect the white and blue wires from the blower.
5. Remove blower mounting screws (not housing bolts),
Figure 37.1, from blower housing and remove blower.
The replacement blower is shipped with a housing.
If you do not need the housing, discard it. If you do
need to the replace the housing you will also need
to replace the gasket. See Service Parts List for the
part number.
3. Pull appliance out onto the hearth.
4. Remove left cast side.
5. Disconnect the wires from the blower. The wires
coming from the wiring harness are purple & white and
the wires from the blower are black.
6. The blower is held in place with a wing screw.
7. Re-install in reverse order.
6. Re-install in reverse order.
Housing Bolts
(Do Not Remove)
Wing Screw
Figure 37.2
Blower
Screws
Figure 37.1
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Castile Pellet Insert
G. Igniter Replacement
H. Glass Replacement
WARNING
Glass is 5mm thick high temperature heat-
resistant ceramic glass.
DO NOT REPLACE with any other material.
Alternate material may shatter and cause
injury
Igniter Bracket
Thumb Screw
Figure 38.1
1. Open the face and remove door from the appliance
by lifting door off of hinge pin and and lay on a flat
surface face down.
Igniter
2. Using a screwdriver, tap the bottom of the rope
retainer rod to push it up out of the hole. The top
end of the rod will slide up. Swing the rod toward
you from the bottom and remove the rod. Repeat for
other side.
1. Shut down the appliance by turning down the thermostat
and let the appliance completely cool down. After the
appliance has cooled down, unplug it and remove the
ash drawer.
3. Remove old glass and replace with new glass.
2. The wire leads to the igniter are connected to the wire
harness with 1/4 inch (6mm) male / female spade
connectors. These wires will pull forward approximately
4 to 5 inches (102mm to 127mm) through the grommet
at the back of the ash drawer chamber. Disconnect
the spade connections and remove the igniter from the
chamber. LooseN the thumb screw and slide igniter
out.
4. Slide the retainer rod into the top hole first, and then
line up the bottom crimped end with the hole in the
door. The crimped end must be parallel with the glass
in order to insert it into place. Figure 38.2.
3. Install new igniter into the chamber and tighten the
thumb screw. Re-connect the wires to the 2 leads with
the spade connectors.
Slide this
end in first
4. Push excess wire leads back through the grommet, one
wire at a time, to take-up the 4 to 5 inches (102mm to
127mm) previously pulled out. This will keep the wires
out of the way of the ash drawer. Double check that
the igniter wires are clear of any movement, i.e. ash
drawer, firepot cleaning rod, cleaning slide plates, etc.
Glass ships
with Gasket
Installed
5. Re-install the ash drawer and then re-install the side
panel and re-connect the power.
Rope Retainer Rods
Crimped end must
Gasket
be paralle with the
glass
Figure 38.2
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Castile Pellet Insert
Re-installing Baffle & Brick Set
I. Baffle & Brick Set Removal
1. Follow proper shutdown procedures in Section 10.
1. Place right brick in behind the right bracket, and then
slide to the left so the tabs are behind the center brick.
Figure 39.4.
2. The top baffle has a hook on the bottom left side that
rests on the top lip of the cast brick. There is a tab on
the bottom right side that hooks into the side bracket.
Remove the top baffle by first pulling the baffle forward
until back edge drops down. Then slide baffle back and
down until the front edge clears the shelf that it had been
resting on. Figure 39.1.
2. The brick will be flush against the back wall and notches
exposed in the side bracket. Figure 39.5.
3. Lift slightly and pull the right edge of the brick forward until
it stops and then drops down into both top and bottom
notches of right bracket and locks into place. Figures
39.1 and 39.2.
3
. The top baffle must be removed before you can remove
the right and left brick. Remove the right brick by hold-
ing top lip of brick and lifting up, then push outside edge
back. Slide brick to the right until it is flush with the firebox.
Rotate the inside edge of the brick forward and remove
brick. Repeat for left brick. Figure 39.2.
4. Repeat for left brick.
5. Insert baffle into top front inside the firebox and pull for-
ward. Then raise up the bottom end and insert baffle tab
into slot on the top of the right bracket to lock into place.
Figure 39.3. Place the left side hook at the bottom of the
baffle over the top edge of brick for stability. Figure 37.4.
6. The baffle does not completely cover the top of the firebox.
There is an opening on the left as shown in Figure 40.5 on
page 40.
NOTE: Improper installlation can cause poor appli-
ance performance.
Figure 39.1
Tabs
Remove Right
& Left Brick
Figure 39.4
Figure 39.2
Brick is flush against back wall
Right Brick
Removed
Notches
exposed
Vacuum
Exhaust Area
Figure 39.5
Figure 39.3
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Castile Pellet Insert
Re-installing Baffle & Brick Set (Cont’d)
Lift brick, pull forward at an angle
and drop down into notches
Hook on
left side
Tab on
right side
Figure 40.4
Figure 40.1
Figure 40.5
Figure 40.2
Figure 40.3
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Castile Pellet Insert
Reference Materials
When describing the location of a component
part it is always AS YOU FACE THE FRONT
OF THE APPLIANCE.
11
A. Component Function
1. Control Box
shut off power to the appliance.
a. The control box is located on lower right side of
appliance, on top of the junction box.
7. Heat Exchangers
The heat exchangers transfer heat from the exhaust system
into convection air. There are 2 clean out rods located under
the heat exchangers.
b. There is a light located inside of the control box. The
internal light will turn green when the appliance has
reached a temperature of 200 F (93 C) in the firepot.
and will turn red when it reaches 600 F (315 C).
o
8. Heat Output Switch
c. There is also an internal blue light located in the upper
left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
4 blinks every 10 seconds for 60 seconds (depending
upon setting) and then will stop.
The heat output switch is located on the lower right side of
firebox, behind the front access door and above the reset
button. The function of the heat output switch is to regulate
the burn rates; low, medium and high settings.
9. Hopper Switch
NOTE:
The hopper switch is located in the upper right hand corner,
outside of the hopper. This switch is designed to shut down
the feed motor whenever the hopper lid is opened.
Do NOT open the control box. This will void the
warranty. If you need to plug in or remove the control
box you must first unplug the appliance.
10. Igniter
The igniter is mounted on the base of the firepot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.
2. Convection Blower
The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes air through the heat
exchange system into the room.
11. Junction Box And Wiring Harness
The junction box is located on the lower right side of the
appliance, behind the left front access door. The junction box
and wiring harness are replaced as one component.
3. Exhaust Blower
The exhaust blower is mounted on the right side of the
appliance behind the right side panel. The exhaust blower
is designed to pull the exhaust from the appliance and push
it out through the venting system.
12. Power Supply
The power outlet is located on the lower right side of the
appliance on the front of the junction box. Check the wall
receptacle for 120 volt, 60 Hz (standard current). Make sure
the outlet is grounded and has the correct polarity. A good
surge protector is recommended. When operating with a
generator you need a least 600 watts of power, or with an
inverter at least 800 watts of power available for the appliance
during the start cycle.
4. Feed System
The feed system is located behind the firebox and can be
removed as an entire assembly. The assembly includes
the feed motor, mounting bracket, bearing and feed spring
(auger). The hollow feed spring (auger) pulls pellets up the
feed tube from the hopper area and drops them down the
feed chute into the firepot at a set rate. The feed motor starts
and stops every 7 seconds.
13. Red Call Light
The red call light is on the top of the junction box by the
fuse. The function of the red call light is to indicate that the
thermostat is calling for heat.
5. Firepot
The firepot is made of high quality ductile iron and has a
cleaning pull-out rod. The floor of the firepot opens for
cleaning when you pull out the rod. Be sure that the floor
returns to a completely closed position or your appliance
will not operate properly.
14. Reset Button
The reset button is located on the lower right side of firebox
in behind the access door and below the heat output control
switch. The function of the switch is to momentarily open the
thermostat circuit, which restarts the system.
6. Fuse
15. Thermocouple
The fuse is located on the side of the junction box near the
red call light. The fuse will blow should a short occur and
The thermocouple is located on top of the firepot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
Page 41
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Castile Pellet Insert
have been obtained.
snap disc with automatically reset itself.
16. Thermostat
19. Snap Disc #3 (Burn Back Protector) 250°F
The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator, if present, should be set on the lowest
setting available.
Snap disc #3 is mounted on the back of the auger tube in the
center of the appliance and has a reset button. To access
it remove the right side panel. If the fire tries to burn back
into the feed system or push exhaust up the feed tube, this
snap disc will shut the entire system off. This disc must be
manually reset. Power is always present at snap disc #3 if
the stove is powered up.
17. Snap Disc #1 (Convection Blower) 110°F
Snap disc #1 is located on the right side of the firebox. There
are 2 purple wires connected to it. This snap disc turns the
convection blower on and off as needed. Power is always
present at snap disc #1 if the stove is powered up.
20. Vacuum Switch
The vacuum switch is located on the lower right side of the
appliance behind left access panel. This switch turns the
feed system on when vacuum is present in the firebox. The
vacuum switch is a safety device to shut off the feed motor if
the exhaust or the heat exchanger system is dirty or plugged
or if the firebox door is open.
18. Snap Disc #2 (Fuel Delivery Interrupt) 250°F
Snap disc #2 is located on the back side of the feed drop
tube. There is 1 orange wire and 1 black wire connected to
it. This snap disc will turn off the feed system, which will turn
off the appliance if an overfire condition should occur or if the
convection blower should fail to operate. If this occurs the
21. Wiring Schematic
See Figure 42.1 below
Thermocouple
Thermostat
Burn
Block
Selector
Feed
Motor
Hopper
Switch
Vacuum
Switch
Snap Capacitor
Disc #2
Yellow
Red
Black
White
Red
Black
Black
White
Red
Snap
Disc #1
Convection
Blower
Purple
Gray
Blue
Black
Black
Exhaust
Blower
Call
Light
Reset
Button
Snap
Disc #3
Fuse
Igniter
Figure 42.1
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Castile Pellet Insert
B. Component Locations
10 Heat Exchanger Tubes
Cleaning Rods
Figure 43.1 - Cleaning Rods & Heat
Exchanger Tubes
RIGHT SIDE
Feed Motor
Combustion Blower
Vacuum Switch
Leveling Bolt
Convection Blower
Figure 43.2
Control Box
Red Call
Light
Fuse
Power Cord
Outlet
Heat Output
Switch
Firepot Cleaning Rod
Thermostat
Block
Reset Button
Junction Box
Figure 43.3
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2011
Castile Pellet Insert
Ending Manufacturing Date: Active
CASTILEI-MBK, CASTILEI-PMH, CASTILEI-CSB CASTILEIW-CWL
1
2
3
5
4
6
35
7
36
34
8
32
31
9
30
37
29
28
10
25
27
26
11
12
13
14
24
18
16
17
19
20
21
15
23
22
Part number list on following pages.
Figure 44.1
01/11
January 19, 2011
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2011
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
Matte Black
Porcelain
PART NUMBER
7022-129BK
7022-129POR
7022-129PWD
SRV7022-144
SRV7022-143
7036-006P
1
Top Cast - Must specify color
Powder Coat
2
3
4
5
Handle Cover Plate
Heat Shield, Top
Hinge Assembly, Top
Side Cast Hook
SRV7022-137
7000-617/10
414-0050BK
414-0050POR
414-0050PWD
414-5380
Thumb Screw, 1/4-20 x 1/2
Pkg of 10
Y
Matte Black
Porcelain Color
Powder Coat
Interchangeable
10 Ft.
6
7
Side - Must specify color
Glass Assembly, Side, 1 Piece - 5-7/8 in. W x 9 in. H
Gasket, Channel 1/8 x 1-1/4
Backer, Side Window
Door Hinge Assembly
Hinge, Door, Male
Y
Y
7000-377/10
414-0280
8
9
Interchangeable
SRV7022-012
450-2810
10
11
12
13
14
15
16
17
18
19
20
Deflector, Bottom Airwash
Baffle Assembly
413-0680
7001-034
Y
Door Rope, 7/8”
8 Ft
842-2350
Brick, Left / Right, Cast
Brick, Center, Cast
414-0270
414-0260
Ash Pan Assembly
SRV414-6240
7001-186
Plate, Ash Cleanout
Magnet Round
SRV7000-140
414-0930
Y
Bracket, Magnet
Wire Harness
SRV414-1040
SRV7000-205
812-3780
Y
Y
Y
Y
Control Board 3 Speed
Pkg of 1
Fuse, 8 Amp, Control Box
Face Hinge
Pkg of 10
812-3780/10
SRV7022-138
414-0040BK
414-0040POR
414-0040PWD
21
22
Matte Black
Face - Must specify color
Porcelain Color
Powder Coat
Additional service part numbers appear on following page.
01/11
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2011
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
23.4
23.5
#23 Door Assembly
23.3
23.6
23.2
23.1
23
Door Assembly
Door Latch Assembly
Door Frame
SRV7021-007
7021-006
23.1
23.2
23.3
23.4
23.5
SRV7021-114
229-1230/24
450-2910
Screw, Pan Head Philips, 10/32 x 1/4
Hinge, Female
Pkg of 24
10 Ft
Y
Glass Assembly (w/gasket) 17-1/4” W x 11-5/8” H
Gasket, Tadpole
7001-038
Y
Y
Y
842-5130
Tape, 1/2” x 1/16
240-0290/10
SRV7027-227
7001-192
Tape, Door Corner
23.6
24
Retainer, Rope
Y
Y
Vacuum Switch
SRV7000-531
SRV7022-104
223-0140
25
Corner Post
26
Bolt, GRD 2 Tap 3/8 x 4
Snap Disc, 110-20
27
SRV230-1220
Y
#28 Feed Assembly
28.4
28.5
28.2
28.6
28.3
28.7
28.1
28.8
28
Feed Assembly
812-4760
28.1
28.2
28.3
28.4
28.5
28.6
28.7
28.8
Screw, 8-32 x 3/8 PH,TF
Feed Motor
Pkg of 40
225-0500/40
812-4421
Y
Collar, Set, 7/8
229-0520
Bearing, Feed System, Nylon
Feed Motor Bracket Assembly
Gasket, Feed Motor
SRV7000-598
7001-039
240-0731
Y
Y
Y
Feed Spring Assembly
SRV7001-046
225-0550/25
Set Screw 5/16-18 x 1/4
Pkg of 25
Additional service part numbers appear on following page.
01/11
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2011
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
Blower, Exhaust Combustion
COMMENTS
PART NUMBER
812-4400
29
Y
Y
Y
...Housing & Stove
...Housing & Motor
240-0812
Gasket, Exhaust Combustion Blower (between…)
812-4710
30
Exhaust Transition Assembly
Latch, Draw
414-5100
229-0230
31
32
33
34
35
36
37
Gasket, Flue Adapter
Exhaust Adapter Assembly
Blower Retainer
7036-180
Y
SRV414-5850
SRV7058-148
SRV7000-268
SRV230-1290
812-4900
Snap Disc, #2
Y
Y
Y
Snap Disc, Manual Reset, # 3
Blower, Convection
Feed Adjustment Plate
SRV7022-119
38.1
#38 Firepot and Associted Parts
38.2
38.3
38.4
38.5
38.6
38.8
38.7
38.1
Firepot Pull Rod Assembly
Spring, Firepot
414-5270
Y
200-2050
Washer, 1/4 Sae
Pkg of 24
28758/24
Y
Y
38.2
38.3
38.4
38.5
Thermocouple Cover
Thermocouple Clamp
Thermocouple
812-4920
SRV7001-203
812-4470
Y
Y
Firepot Assembly
SRV414-5200
410-8320
Bushing, Firepot
Floor, Firepot
414-0290
Y
Y
Y
Y
Y
Y
Y
38.6
Gasket, Firepot
240-0930
Nut, Lock 1/4-20
Pkg of 25
Pkg of 25
Pkg of 24
Pkg of 1
226-0090/25
225-0120/25
7000-223/24
SRV7000-462
SRV7000-462/10
Bolt, Firepot, 1-1/4” Long
Wing Thumb Screw 8-32 x 1/2
38.7
38.8
Heating Element Assembly 18” (Loop Igniter)
Pkg of 10
Additional service part numbers appear on following page.
01/11
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2011
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
Mahogany
PART NUMBER
SRV7022-023
SRV7022-020
SRV7022-021
SRv7022-022
414-1140
Component Pack Assembly (Includes Firepot Cleanout
Tool, Touch-Up Paint, Power Cord, Thermostat Wire
Harness, Owners Manual, Warranty Card, “How-To” Dvd
Matte Black
Sienna Bronze
Willow
Cleanout Tool
Y
Y
Y
Dvd Original Energy Insert
7000-441
Matte Black
Mahogany
Sienna Bronze
Willow
812-0910
855-1450
Paint Touch-Up
TOUCHUP-CSB
TOUCHUP-CWL
812-1180
Power Cord
Harness, Thermostat Wire
Fuse, 7 Amp, Junction Box
Hose, Vacuum, 5/32 Id
Magnetic Switch
230-0810
Pkg of 10
3 Ft
812-0380/10
SRV240-0450
7000-375
Y
Y
Wire Harness, Hopper Switch
SRV414-1220
OPTIONAL ACCESSORIES
Adjustable Hearth Support - 12” x 50”, 2-10” H
Damper, 3 Inch - Tall Vertical Installs Only
Damper, 4 Inch - Tall Vertical Installs Only
Log Set
ADJSPT-12
PEL-DAMP3
PEL-DAMP4
LOGS-30-OE
7050-144
Y
Y
Log Rear, Left
Log Rear, Right
7050-143
Outside Air Kit, Rear
811-0872
Channel, Air Intake
413-7040
Cover, Outside Air Kit, Floor
Hose, Alum Flex, 2 Inch x 3 Ft
Outside Air Cap Assembly
Outside Air Collar Assembly
Trim Plate, Outside Air Kit
411-1071
3 Ft
200-0860
7001-044
7001-045
412-7100
Black
Gold
TRIMKIT-4331-BK
TRIMKIT-4331-GD
TRIMKIT-4331-NL
TRIMKIT-5134-BK
TRIMKIT-5134-GD
TRIMKIT-5134-NL
Surround Trim Assembly 43 X 31
Surround Trim Assembly 51 X 34
Nickel
Black
Gold
Nickel
Additional service part numbers appear on following page.
01/11
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
Surround, Basic, Large
COMMENTS
PART NUMBER
SP-CSTLI5134
SRV7022-055
SP-CSTLI4331
SRV7022-055
SP-CSTLI4230-CM
SRV7022-054
SP-CSTLI4834-CM
812-3760
Component Pack
Surround, Basic, Standard
Component Pack
Surround, Standard
Component Pack
Surround, Standard
Thermostat, Mechanical
Thermostat, Programmable
Trim Cast
Use With Cast Trim
Use With Cast Trim
811-0520
Matte Black
811-0930
Footer, Left
414-7090MBK
414-7100MBK
414-7110MBK
414-7120MBK
414-7130MBK
811-0960
Footer, Right
Header
Trim Leg, Left
Trim Leg, Right
Trim Cast
Mahogany
Footer, Left
414-7090PMH
414-7100PMH
414-7110PMH
414-7120PMH
414-7130PMH
TR-CAST-CSB
414-7090CSB
414-7100CSB
414-7110CSB
414-7120CSB
414-7130CSB
TR-CAST-CWL
414-7090CWL
414-7100CWL
414-7110CWL
414-7120CWL
414-7130CWL
811-0980
Footer, Right
Header
Trim Leg, Left
Trim Leg, Right
Trim Cast
Sienna Bronze
Footer, Left
Footer, Right
Header
Trim Leg, Left
Trim Leg, Right
Trim Cast
Willow
Footer, Left
Footer, Right
Header
Trim Leg, Left
Trim Leg, Right
Trim Support, adjustable (standard panel surround only)
Zero Clearance
Additional service part numbers appear on following page.
01/11
Page 49
January 19, 2011
7022-122
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Service Parts
Castile Insert
Beginning Manufacturing Date: Jan 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
FASTENERS
Avk Rivnut Repair Kit
RIVNUT-REPAIR
25221A/10
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Bolt, Hex Head, 1/4-20 X 1
Bumper, Rubber
Pkg of 10
Pkg of 12
Pkg of 25
Pkg of 24
Pkg of 24
Pkg of 24
Pkg of 24
Pkg of 24
Pkg of 12
Pkg of 24
Pkg of 40
Pkg of 25
Pkg of 24
Pkg of 40
Pkg of 24
Pkg of 10
Pkg of 24
Pkg of 24
SRV224-0340/12
220-0080/25
7000-157/24
226-0130/24
226-0160/24
7000-130/24
7000-401/24
220-0490/12
220-0440/24
225-0500/40
220-0030/25
229-1230/24
12460/40
Leveling Bolt
Nut, Capped, Push, 1/4
Nut, Ser Flange Small 1/4-20
Nut, Wing, 8-32
Screw Flat Head 1/4-20
Screw, 1/4-20X3/8 Phillips Button Head
Screw, Flat Head Philips 8-32X1/2
Screw, Machine Screw 1/4-20X5/8
Screw, Pan Head Philips 8-32 X 3/8
Screw, Pan Head Philips Tc 8-32X1/2
Screw, Pan Head Philips, 10/32 X 1/4
Screw, Sheet Metal #8 X 1/2 S-Grip
Speed Nut 5/16
7000-422/24
7000-617/10
28758/24
Thumb Screw, 1/4-20 X 1/2
Washer, 1/4 Sae
Wing Thumb Screw 8-32X1/2
7000-223/24
01/11
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Castile Pellet Insert
E. Service And Maintenance Log
Date of Service
Performed By
Description of Service
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Castile Pellet Insert
E. Service And Maintenance Log (Cont’d)
Date of Service
Performed By
Description of Service
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Castile Pellet Insert
F. Homeowner’s Notes
Page 53
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Castile Pellet Insert
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts Labor
HHT Manufactured Appliances and Venting
EPA
Components Covered
Gas
X
Wood Pellet
Coal Electric Venting
Wood
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
1 Year
X
X
X
X
X
X
Igniters, electronic components,
and glass
X
X
X
X
X
X
2 years
X
X
X
Factory-installed blowers
Molded refractory panels
3 years
X
X
Firepots and burnpots
Castings and baffles
5 years 1 year
X
X
Manifold tubes,
HHT chimney and termination
7 years 3 years
X
X
10
1 year
years
X
X
X
Burners, logs and refractory
Firebox and heat exchanger
Limited
3 years
Lifetime
X
X
X
X
X
X
X
X
All replacement parts
beyond warranty period
90 Days
X
X
See conditions, exclusions, and limitations on next page.
4021-645C 12-29-10
Page 1 of 2
Page 54
7022-122
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Castile Pellet Insert
WARRANTY CONDITIONS:
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WARRANTY EXCLUSIONS:
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RUꢀRWKHUꢀH[WHUQDOꢀVRXUFHVꢀDQGꢀUHVLGXHVꢀOHIWꢀRQꢀWKHꢀSODWHGꢀVXUIDFHVꢀIURPꢀWKHꢀXVHꢀRIꢀDEUDVLYHꢀFOHDQHUVꢀRUꢀSROLVKHVꢁ
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This warranty is void if:
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LIMITATIONS OF LIABILITY:
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4021-645C 12-29-10
Page 2 of 2
Page 55
January 19, 2011
7022-122
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R
CONTACT INFORMATION:
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
visit our website at www.quadrafire.com
NOTICE
DO NOT DISCARD THIS MANUAL
•
Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
•
Leave this manual with
party responsible for use
and operation.
• Important operating and
maintenance instruc-
tions included.
We recommend that you record the following pertinent
information for your CASTILE PELLET INSERT
Date purchased/installed:
Serial Number:
Location on appliance:
Dealer phone:
Dealership purchased from:
Notes:
This product may be covered by one or more of the following patents: (United States) 6830000 and 5582117 or other U.S. and
foreign patents pending.
Page 56
7022-122
January 19, 2011
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