Q See Medical Alarms QSTD5304 User Guide

Quick Start Guide  
Quick Start Guide – Remote Internet Monitoring  
4 Channel DVR  
For Models: QSTD5304  
QSDF8204  
QSD2304L  
Setup  
Connect  
Enjoy  
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Remote Internet Monitoring  
Login  
Softw are Setup  
R em ote Playback  
R em ote DVR Configuration  
R em ote P TZ  
Digital Peripheral Solutions, Inc.  
8015 East Crystal Drive,  
Anaheim, CA 92807  
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D VR Record  
Q-See is a registered trademark of Digital Peripheral Solutions, Inc.  
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Connect  
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C
Attaching the DVR directly to DSL/Cable modem  
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Port Forwarding  
PPPOE: Select the PPPOE option in the IP config options. To access the IP config  
window: Push the Menu Key on the DVR to prompt the Main Menu. Use the Direction  
Keys to select the Network option and push Enter to display the Network Screen, select the  
IP Config option and select Enter to display the IP Config Window.  
To access the DVR from a remote computer over the internet via internet browser  
(Internet Explorer).  
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Forward Port 80 and Port 2000 on the router attached to the DVR, to the IP address  
of the DVR. *If you can’t use HTTP Port 80 or 2000 due to use or your Internet  
Service Provider, use a different port in the same range. When selecting a different  
port, forward the IP address of the router to the new port and change the settings in  
the DVR Network settings. You will also need to add the new port to the end of the IP  
address in the browser window. For example, if you use port 83, you add :83 to the  
end of the IP address.  
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For instructions on how to forward  
ports on the most popular routers  
on the orange “Routers” link in  
the second paragraph, select  
your router from the list of router  
manufacturers, brand and model.  
1. Use the Enter key to change the IP config setting to PPPOE  
2. Enter user id and password in the PPPOE section  
*Contact your Internet Service Provider for your user id and password  
3
Click on the orange “Default  
Guide” link to view port  
forwarding instructions for  
your router.  
4
Into the Internet Explorer address  
bar, enter the public IP address of  
the router the DVR is attached to.  
You can get this by going to  
computer that is attached to the  
same router as the DVR.  
For additional help with forwarding ports on your router, please visit :  
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B
Accessing the DVR through a static or dynamic IP address  
*Dynamic IP address can change from time to time depending on your Internet  
Service Provider.  
Go to “Security” (Red Box C2), click on “Custom Level” (Green Box C2), click  
“OK”. New window opens (C3), scroll down to Active X Controls and Plug Ins  
and set all to “Prompt” or “Enabled”.  
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If the Dynamic IP address changes, you can find the new IP address by going to  
DVR.  
C2  
C3  
Two options:  
a) Get a static IP address from your Internet Service Provider.  
b) Use a dynamic domain name instead of IP address.  
download the free web software on a computer that is connected to the same  
router as the DVR. Run the software and follow the on screen prompts to install.  
On some routers you can input the login information into the router instead of using  
the computer.  
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C
Accessing the DVR through Internet Explorer Browser (IE):  
Once the ports have been forwarded, you must modify your browser controls by  
allowing pop-ups. Go to Tools Option in Internet Explorer (Red Box below).  
Select the POP UP Blocker Option and turn off POP UP Blocker (Blue Arrows).  
If you get an error message “Program Cannot Load” because the publisher is  
unknown or the program is unsigned, go to Internet Explorer, tools, internet options  
(C1) then click on the “Advanced” tab (Red Box C4). It will display window (C5).  
Scroll down to “Security”, click on the options “Allow Software to Run or Install Even  
If the Signature is Invalid” and “Allow Active Content to Run Files on My Computer”  
(Red Box C5)  
Enable the Active X Controls, go back up to the Tool Bar, and select Tools.  
Select from the drop down “Internet Options” (green arrow), prompting a new display  
window, shown on page 6 (C2).  
C1  
C4  
C5  
Page 6  
Page 5  
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Enjoy  
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D
Remote Viewing Window  
When you connect you will see the remote viewing window shown below:  
CONGRATULATIONS  
on your purchase!  
This Q-See product has undergone extensive quality control. If you have  
any issues during the setup process, please contact our support department  
before returning the product.  
Login  
Softw are Setup  
R em ote Playback  
We have your solution!  
R em ote DVR Configuration  
R em ote P TZ  
1) Need assistance setting up the remote monitoring feature with your Q-See  
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For information on the features of how to use the remote viewing program  
refer to the Users Manual. The login for the remote viewing program is  
the same as the DVR, user name is admin and password is 123456.  
troubleshooting tips, FAQs, DVR firmware downloads, Live Chat and More.  
3) Contact our Support Team:  
On the Web: (24/7) Visit the Technical Support Section  
By Phone (Monday thru Friday, 9am-5pm (PST)  
Tech Support 1 (877) 998 3440, ext 539  
Customer Service 1 (877) 998 3440 ext. 538  
By Email:  
@
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Quick Reference  
Notes:  
Page 9  
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