Q See Computer Hardware QSDT16PCRC User Guide

User Manual  
MODEL QSDT8PCRC  
MODEL QSDT8PCDP  
MODEL QSDT16PCRC  
8 and 16 Channel H264 Real Time Recording  
PC-Based Network DVR PCI Cards  
Download from Www.Somanuals.com. All Manuals Search And Download.  
About this Manual  
This manual is written for the QSDT8PCRC, QSDT8PCDP and QSDT16PCRP security  
surveillance video capture cards. This manual was accurate at the time it was completed.  
However, because of our ongoing effort to constantly improve our products, additional  
features and functions may have been added since that time and on-screen displays may  
firmware updates and product announcements.  
Thank You for Choosing a Q-See Product!  
All of our products are backed by a conditional service warranty covering all hardware for 12  
months from the date of purchase. Additionally, our products also come with a free exchange  
policy that covers all manufacturing defects for one month from the date of purchase.  
Throughout the manual we have highlighted warnings and other important information that will  
assist you in operating your new system in a safe and trouble-free manner. Please take the  
time to read and follow all instructions and pay attention to alerts as shown below:  
Be certain to make the most of your warranty by completing the registration form online. In  
addition to warranty and technical support benefits, you’ll receive notifications of product  
updates along with free downloadable firmware updates for your DVR. Register today at  
IMPORTANT! Red boxes with this icon indicate warnings. To prevent  
possible injury or damage to the product, read all warnings before use.  
Please see the back of this manual for exclusions.  
NOTE! Text in blue boxes with the Information icon offer additional guidance  
and explanations about how to make the most out of your card.  
© 2010, 2011 Q-See. Reproduction in whole or in part without written permission is  
prohibited. All rights reserved. This manual and software and hardware described herein, in  
whole or in part, may not be reproduced, translated, or reduced to any machine-readable  
form without prior written approval.  
Trademarks: All brand names and products are trademarks or registered trademarks of their  
respective owners.  
Q-See is a registered trademark of DPS, Inc.  
Disclaimer: The information in this document is subject to change without notice. The  
manufacturer makes no representations or warranties, either express or implied, of any kind  
with respect to completeness of its contents.  
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.  
Rev. 1.0 5/25/2011  
2
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
6. Recording, Playback and Record Search  
26  
26  
27  
28  
TABLE OF CONTENTS  
6.1 Recording Configuration  
Basic Configuration  
1. Introduction  
8
Features and Specifications  
8
Record Status Panel  
6.2 Recording Modes  
Manual Record Mode  
Sensor Alarm Record Mode  
Motion Detection Record Mode  
Schedule Recording  
28  
28  
28  
28  
29  
2. System Requirements and Specifications  
10  
10  
10  
10  
2.1 System Requirements  
QSDT8PCRP & QSDT8PCDP  
QSDT16PCRP  
2.2 System Specifications  
11  
6.3 Recording to Hard Drive  
31  
6.4 Record Search and Playback  
Record Search  
Playback  
32  
33  
34  
3. Video Capture Card Hardware and Connections 12  
3.1 QSDT8PCDP Card  
12  
13  
13  
Video and Audio Pin Layout  
Connecting Multiple Cards  
6.5 Other Functions  
File Backup  
Deleting Recorded Files  
Capture Pictures  
35  
35  
36  
36  
38  
3.2 QSDT8PCRP Card  
Video and Audio Pin Layout  
Connecting Multiple Cards  
14  
15  
15  
Digital Image Zoom  
3.3 QSDT16PCRP Card  
Video and Audio Pin Layout  
Connecting Multiple Cards  
16  
17  
18  
7. System Settings  
39  
40  
40  
41  
7.1 Basic Configuration  
Camera Display Settings  
Video Configuration  
3.4 Connecting a PTZ Camera  
19  
4. Installing the SuperDVR Software  
20  
7.2 Alarm Configuration  
Alarm Types  
Triggered Actions  
42  
42  
43  
4.1 Installing the Software  
20  
4.2 User Account Control for Windows Vista and Windows 7  
22  
7.3 E-map Configuration  
45  
Using the E-Map  
46  
5. Basic operation  
24  
5.1 Log In  
24  
7.4 User Configuration  
User Rights  
Add User  
47  
47  
48  
5.2 Display Control Panel  
Display Modes  
Auto Dwell Display  
Page Flip  
25  
25  
25  
25  
8. P.T.Z. Cameras  
49  
49  
49  
50  
8.1 P.T.Z Control Configuration  
Protocol Setup  
5.3 Other Controls  
Snapshot  
Urgent Record  
25  
25  
25  
Serial Ports Setup  
8.2 PTZ Operation  
50  
Preset and Group Select  
51  
4
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX  
97  
97  
9. Remote Surveillance & Playback  
52  
52  
Frequently Asked Questions  
9.1 Remote Live Surveillance  
Remote Surveillance Server Configuration  
52  
Other Questions  
100  
9.2 Configuring Router for Remote Access  
Part 1: Find Out the IP Address of the System  
Part 2: Determine the Number of Routers on the Network  
Part 3: Simple Port Forwarding  
53  
53  
54  
56  
61  
Quick Start Instructions  
Installation Instructions  
Troubleshooting  
102  
102  
102  
Part 4: Setting Up DMZ in Router 2  
Function Tree  
104  
105  
106  
107  
9.3 DDNS (Dynamic Domain Name Service)  
Setting up DDNS  
62  
62  
System Configuration Tree  
IE Client Function Tree  
Remote Playback Function tree  
9.4 Accessing the DVR Using Internet Explorer  
User Account Control for Windows Vista and Windows 7  
Accessing the Internet Explorer Client  
63  
63  
68  
Q-SEE PRODUCT WARRANTY  
108  
109  
9.5 Remote Playback  
Record Playback and Control  
Remote Backup  
71  
71  
71  
Questions or Comments? Contact Us  
9.6 System Setup  
Basic Configuration  
Alarm Setup  
74  
74  
75  
76  
76  
77  
77  
78  
78  
78  
Camera Setup  
Schedule Configuration  
Alarm Configuration  
Record Configuration  
Storage Disk  
Motion Configuration  
E-mail Configuration  
9.7 P.T.Z Configuration  
Protocol Setup  
Serial Port Setup  
80  
80  
80  
10. Mobile Surveillance  
81  
81  
10.1 Windows Mobile Pro  
10.2 Symbian  
83  
10.3 iPhone and iPad  
85  
85  
87  
88  
Installing Through the iPhone or iPad  
Installing Through PC or Macintosh Computer  
Operating Instructions for iPhone/iPad  
10.4 Android  
92  
Software Installation  
92  
6
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
Also:  
CHAPTER 1  
INTRODUCTION  
FEATURES AND SPECIFICATIONS  
n One PC can fit 1, 2 or 4 cards of the same model to control up to 32 channels total  
n Supports 320x240, 704x480 (NTSC), 352x288, 704x576 (PAL) standard resolutions.  
The QSDT8PCRC, QSDT8PCDP and QSDT16PCRP 8- and 16-Channel cards allow you  
to add surveillance capabilities to your computer. They use a H.264 hardware compression  
format which provides maximum file storage with the least amount of signal loss possible.  
Monitor and record up to four channels in CIF resolution with synchronous audio and video  
compression and transmission. Remotely monitor your system through your network, over the  
Internet or using select mobile devices.  
n Image color is adjustable for each channel, including contrast, brightness, hue and  
saturation.  
n H.264 compression format greatly reduces HDD usage.  
n Powerful video playback functions, including pause, stop, fast-forward, single-frame play  
and image capture.  
n Supports advanced search mode. Users can search by date/time, camera, record mode,  
The first chapters will cover the installation of your card as well as any connections you may  
wish to make. Later chapters will guide you through the installation of the SuperDVR 6.3  
software which supports these cards along with how to operate the hardware and software  
together.  
and random combination of the three methods.  
n Supports recorded file backup, delete by date/time, camera.  
n Conveniently extend system functions through software upgrades.  
Please make sure you operate the products strictly in accordance with applicable laws along  
with following the guidance of this manual to maintain the stability of your digital surveillance  
system.  
n Supports multiple languages, including English, German, Spanish, Portuguese, Chinese  
(Traditional), and other customized languages.  
n CPU and storage resource saving by advanced technology  
n Remote Surveillance and P.T.Z control through LAN, Intranet, and Internet.  
n Supports alarm pre-record.  
This product offers the following features:  
n Supports buzzer, e-mail alarm out.  
Motion detection mode  
n Can greatly decrease fragmented files while using NTFS partition.  
n User-friendly graphical user interface.  
Motion detection areas are adjustable with a maximum 16 areas for each channel. Users can  
also set motion detection sensitivity for each channel. The system begins to record only when  
motion is detected on the channel and after motion stops it will stop recording after a certain  
time period, which is adjustable by users.  
Sensor alarm record mode  
The system has an external alarm dongle which enables the system to support alarm input  
and output.  
Recycling record mode  
Users can set recording storage sequence for hard drive partitions. The recording storage will  
automatically switch to the next partition when the current one is full. If all the partitions are full  
and recycling record mode is enabled, the oldest recorded data will be covered by new data.  
Users can also set hard drive minimum storage alarm. Then once the present storage space  
is less than the minimum storage and recycling record mode is not enabled, recording will  
automatically stop.  
P.T.Z control function  
Supports many protocols: PelcoD, PelcoP, DSCP, DH-SD, Lilian, Minking, Neon, Star, VIDO,  
and VISCA. Users can control multiple speed domes and integrative cameras, including pan,  
tilt, zoom, focus and iris adjustment for P.T.Z devices. Supports preset points and auto scan.  
User management  
Different users have different rights, user names and passwords, to ensure system security.  
Multi-channel display  
Supports different multi-channel display modes, full screen display and auto dwell display.  
8
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2 SYSTEM SPECIFICATIONS  
CHAPTER 2  
SYSTEM REQUIREMENTS AND  
SPECIFICATIONS  
• Format: NTSC /PAL  
• Resolution  
2.1 SYSTEM REQUIREMENTS  
QSDT8PCRP & QSDT16PCRP: 320×240 @ 30FPS (NTSC) / 352×288 @ 25FPS (PAL)  
704x480 @ 7FPS (NTSC) / 704x576 @ 6FPS (PAL)  
NOTE! If recorded disk partitions format is FAT32 and the system has run  
for a long time, the system will create a lot of data fragments that may result  
in system running slowly. Its recommended to run a disk defragmenter every  
QSDT8PCDP:  
704x480 @ 30FPS (NTSC) / 704x576 @ 25FPS (PAL)  
• Screen set: resolution 1024×768, color quality 16 bits or 32 bits.  
• Compression format: H.264 Hardware  
• Compression code rate: 50kbps – 1.2Mbps.  
• Data format: H.264 (files saved as AVI)  
• Input: D type connector  
10 to 30 days. We strongly suggest that you use NTFS format for recording disk partition.  
QSDT8PCRP & QSDT8PCDP  
Card  
Single QSDT8PCRC or  
QSDT8PCDP card  
Two QSDT8PCRC or  
QSDT8PCDP cards  
PC Module  
• PTZ: Protocol Configurable, Remote Control Capability  
• Remote Access Software: Internet Explorer  
• Interface: PCI  
Intel P4 2.8Ghz minimum or  
later Intel processor  
Intel Dual-core 2.8Ghz  
minimum  
CPU  
Motherboard  
Hard Drive  
RAM  
Intel with Intel system chipset  
500GB minimum  
2GB minimum  
1GB minimum  
Supports MOST* AGP and PCI-E Video Cards with 256MB of  
RAM or more with full Direct Draw support.  
Video Card  
*Some newer PCI-E cards are not yet supported  
Win 2000(SP4 above) /Win XP(SP2 above) /VISTA/Win7  
9.0  
OS  
DirectX  
QSDT16PCRP  
Card  
Single QSDT16PCRC card  
Two QSDT16PCRC cards  
PC Module  
Intel P4 2.8Ghz minimum or  
later Intel processor  
Intel Dual-core 2.8Ghz  
minimum  
CPU  
Motherboard  
Hard Drive  
RAM  
Intel with Intel system chipset  
500GB minimum  
2GB minimum  
1GB minimum  
Supports MOST* AGP and PCI-E Video Cards with 256MB of  
RAM or more with full Direct Draw support.  
Video Card  
*Some newer PCI-E cards are not yet supported  
Win 2000(SP4 above) /Win XP(SP2 above) /VISTA/Win7  
9.0  
OS  
DirectX  
NOTE! We do not recommend AMD systems because the SuperDVR  
program usually has problems communicating with the video card on the  
system through the chipset on the AMD motherboard. There are often similar  
problems with Intel processors on motherboards that use chipsets other then Intel, and  
there are known issues with the Intel G31 chipset.  
10  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
VIDEO AND AUDIO PIN LAYOUT  
P1  
CHAPTER 3  
VIDEO CAPTURE CARD  
HARDWARE AND CONNECTIONS  
3.1 QSDT8PCDP CARD  
P2  
P1  
Pin Connection  
Pin Connection  
PIN 1 2 3 4 5 6 7 8  
1
VIDEO-5  
GND  
1
VIDEO-1  
GND  
2
2
3
VIDEO-6  
GND  
3
VIDEO-2  
GND  
4
4
5
VIDEO-7  
GND  
5
VIDEO-3  
GND  
6
6
7
VIDEO-8  
GND  
7
VIDEO-4  
GND  
PIN 9 10 11 12 13 14 15  
8
8
P2  
9
GND  
9
GND  
PIN 1 2 3 4 5 6 7 8  
10  
11  
12  
13  
14  
15  
AUDIO-5  
AUDIO-6  
AUDIO-7  
AUDIO-8  
NULL  
10  
11  
12  
13  
14  
15  
AUDIO-1  
AUDIO-2  
AUDIO-3  
AUDIO-4  
NULL  
GND  
GND  
PIN 9 10 11 12 13 14 15  
PICTURE 3-1  
PICTURE 3-3  
Audio In and  
Video In Ports  
(4 Each)  
CONNECTING MULTIPLE CARDS  
You may control up to 32 cameras by installing up to four QSDT8PCDP cards. You will need  
to connect the cards in the manner shown below to use the Spot Out option.  
P1  
P2  
Call  
Monitor  
Out  
CON 1 Port  
CON 2 Port  
Spot Out Port  
PICTURE 3-4  
PICTURE 3-2  
12  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
VIDEO AND AUDIO PIN LAYOUT  
P1  
3.2 QSDT8PCRP CARD  
P2  
P1  
Pin Connection  
Pin Connection  
PIN 1 2 3 4 5 6 7 8  
1
VIDEO-5  
GND  
1
VIDEO-1  
GND  
2
2
3
VIDEO-6  
GND  
3
VIDEO-2  
GND  
4
4
5
VIDEO-7  
GND  
5
VIDEO-3  
GND  
6
6
7
VIDEO-8  
GND  
7
VIDEO-4  
GND  
PIN 9 10 11 12 13 14 15  
8
8
P2  
9
GND  
9
GND  
PIN 1 2 3 4 5 6 7 8  
10  
11  
12  
13  
14  
15  
AUDIO-5  
AUDIO-6  
AUDIO-7  
AUDIO-8  
NULL  
10  
11  
12  
13  
14  
15  
AUDIO-1  
AUDIO-2  
AUDIO-3  
AUDIO-4  
NULL  
PICTURE 3-5  
GND  
GND  
PIN 9 10 11 12 13 14 15  
PICTURE 3-7  
Audio In and  
Video In Ports  
(4 Each)  
CONNECTING MULTIPLE CARDS  
You may control up to 32 cameras by installing up to four QSDT8PCRP cards. You will need  
to connect the cards in the manner shown below to use the Spot Out option.  
P2  
P1  
Call  
Monitor  
Out  
CON 1 Port  
CON 2 Port  
Spot Out Port  
PICTURE 3-6  
PICTURE 3-8  
14  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
VIDEO AND AUDIO PIN LAYOUT  
P1  
3.3 QSDT16PCRP CARD  
Pin Connection  
Pin  
11  
12  
13  
14  
15  
16  
17  
18  
Connection  
AUDIO3  
AUDIO5  
AUDIO7  
AUDIO9  
AUDIO11  
AUDIO13  
NULL  
1
2
AUDIO2  
AUDIO4  
AUDIO6  
AUDIO8  
AUDIO10  
AUDIO12  
AUDIO14  
AUDIO15  
AUDIO16  
AUDIO1  
P1  
Pin  
Pin  
Pin  
3
10 Audio 1  
1
2
3
4
5
6
7
8
9
Audio 2  
Audio 4  
Audio 6  
Audio 8  
Audio 10  
Audio 12  
Audio 14  
Audio 15  
Audio 16  
19  
20  
21  
22  
23  
24  
25  
26  
11 Audio 3  
12 Audio 5  
13 Audio 7  
14 Audio 9  
15 Audio 11  
16 Audio 13  
17 Null  
4
5
Ground  
6
7
8
NULL  
9
18 Null  
19-  
26  
GND  
10  
P2  
Pin Connection  
PICTURE 3-9  
Pin  
11  
12  
13  
14  
15  
16  
17  
18  
Connection  
VIDEO3  
VIDEO5  
VIDEO7  
VIDEO9  
VIDEO11  
VIDEO13  
NULL  
1
2
VIDEO2  
VIDEO4  
VIDEO6  
VIDEO8  
VIDEO10  
VIDEO12  
VIDEO14  
VIDEO15  
VIDEO16  
VIDEO1  
P2  
Pin  
Pin  
Pin  
3
10 Video 1  
Video In Ports (8)  
Audio In Ports (8)  
1
2
3
4
5
6
7
8
9
Video 2  
Video 4  
Video 6  
Video 8  
Video 10  
Video 12  
Video 14  
Video 15  
Video 16  
19  
20  
21  
22  
23  
24  
25  
26  
4
11 Video 3  
12 Video 5  
13 Video 7  
14 Video 9  
15 Video 11  
16 Video 13  
17 Null  
5
6
Ground  
7
8
NULL  
9
19-  
26  
18 Null  
GND  
10  
PICTURE 3-11  
P2  
P1  
CON 1 Port  
CON 2 Port  
Spot Out Port  
PICTURE 3-10  
16  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CONNECTING MULTIPLE CARDS  
You may control up to 32 cameras by installing up to two QSDT16PCRP cards. You will need  
to connect the cards in the manner shown below to use the Spot Out option.  
3.4 CONNECTING A PTZ CAMERA  
In order to operate a PTZ camera from your card, you will need to have first installed the card  
into a PCI slot within the computer and attached the video dongle.  
You will also need an RS485 to RS232 (Serial) adapter as well as having a serial port on the  
back of your PC.  
Call  
Monitor  
Out  
PTZ Camera  
RS485 to  
PC  
Serial Adapter  
2
1
3
4
PICTURE 3-12  
PICTURE 3-13  
STEP 1. Connect the RS485 cables from the PTZ camera to the RS485-to-Serial Adapter  
STEP 2. Connect the Adapter to the serial port on the back of the PC  
STEP 3. Connect the video line from the camera to any Video In port on the DVR card  
(Item 4)  
You may now connect your camera to a power source.  
Please see Chapter 8 for instructions on operating the PTZ camera with the SuperDVR  
software.  
18  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CHAPTER 4  
INSTALLING THE SUPERDVR  
SOFTWARE  
4.1 INSTALLING THE SOFTWARE  
STEP 4. Instruct the installer where you  
want the software to be placed. Either  
use the default location or select your  
own. Click Next to continue.  
You will be controlling your security system using the SuperDVR software. It is compatible with  
Windows 2000, XP, and both the 32 bit and 64 bit versions of Vista and Windows 7.  
The SuperDVR software is included on the disk that comes packaged with your DVR card. It  
can also be downloaded from our website at www.Q-See.com by simply searching for your  
product and going to the Downloads section.  
PICTURE 4-4  
STEP 1. The software can be installed  
from the CD by selecting the  
appropriate button in the CDs menu,  
by copying the installer to your hard  
drive and then double clicking to  
begin the process.  
STEP 5. Once the installation has  
completed, you will be asked to press  
the Finish button.  
PICTURE 4-1  
PICTURE 4-5  
STEP 2. Once the Setup window opens,  
As part of the installation process, a shortcut  
to the SuperDVR software will be placed on  
your desktop.  
click Next to begin the installation.  
You will need to restart your computer before  
you can launch SuperDVR and begin setting  
up your surveillance system.  
PICTURE 4-6  
PICTURE 4-2  
STEP 3. Select your video format. NTSC  
is the standard in North America.  
Click next to continue.  
PICTURE 4-3  
20  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5. Select Turn User Account Control  
4.2 USER ACCOUNT CONTROL FOR WINDOWS VISTA AND  
WINDOWS 7  
on or off  
Some users of computers using Windows Vista or Windows 7 operating systems may receive  
an error message informing of a codec that is missing or not installed. This conflict can be  
resolved by turning off User Account Control (UAC).  
PICTURE 4-11  
Windows Vista  
1. Open the Control Panel (accessible by  
clicking on the Windows icon in the  
lower left of your screen.  
6. Uncheck the box next to “Use User  
Account Control (UAC) to help protect  
your computer.”  
PICTURE 4-7  
7. You will then be asked to restart your  
computer for the change to take  
effect.  
2. Select User Accounts and Family  
Safety.  
PICTURE 4-8  
PICTURE 4-12  
3. Select “Add or Remove User  
oſt Office Outlook 2007  
Windows 7  
Devices and Printers  
Default Programs  
Help and Support  
Account.”  
1. Open up the Start Menu (accessible by  
clicking on the Windows icon in the  
lower left of your screen.  
Notes  
iTunes  
Adobe Acrobat  
All Programs  
PICTURE 4-9  
uac  
Shut down  
2. Type “uac” into the search bar and hit  
ENTER. The User Account Control  
will open or you will be offered a link  
to click to open it.  
4. Select the desired user account.  
PICTURE 4-13  
3. Move slider to lowest setting and press  
OK.  
PICTURE 4-10  
PICTURE 4-14  
22  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.2 DISPLAY CONTROL PANEL  
CHAPTER 5  
BASIC OPERATION  
The Display Control Panel includes the Display Mode buttons along with buttons which allow  
When you launch the SuperDVR program, it will open to the Main Display Interface which  
you to cycle automatically or manually through individual or groups of channels.  
will show the video feeds from the cameras as well as the Display Control Panel.  
Buttons currently in effect are highlighted.  
The Drive Capacity Indicator Bar will fill in as  
more files are recorded to the drive. When the  
PICTURE 5-3  
1
drive is at capacity, the bar will be red.  
DISPLAY MODES  
10  
Choose the number of channels you wish to view simultaneously. If you have fewer cameras  
than portions of the screen, those channels without cameras will remain black.  
11  
12  
13  
14  
15  
Available modes are single-, four-, nine-. 16-  
and 36-screen displays. The software will only  
display the modes appropriate to the number  
of cameras you have connected.  
PICTURE 5-4  
AUTO DWELL DISPLAY  
If the Main Display is currently showing fewer channels than are available, you can have the  
DVR automatically cycle through and show the feed from each camera or group of cameras  
by selecting the button.  
2
3
16  
5 6  
7
8
9
PAGE FLIP  
This button allows you to manually cycle through the channels. Like the Auto Dwell feature, if  
there are more channels available than are currently being displayed in a multi-screen display  
mode, this button will take you to the next group of video feeds.  
4
PICTURE 5-1  
No. Item  
No. Item  
1
3
5
7
9
Display Window  
2
4
6
8
Record Status Panel  
Display Control Panel  
Page Flip  
5.3 OTHER CONTROLS  
Display Modes  
Dwell Time  
Log In will be covered in the following section and the remaining operations on the left  
hand side of the Main Display Interface will be covered in Chapter 7. The two remaining  
functions are Snapshot and Urgent Record.  
Drive Capacity Indicator Bar  
Urgent Record  
Snapshot  
10 Date and Time  
12 Emap  
11 Login  
SNAPSHOT  
13 Search and Playback  
15 PTZ Control  
14 Configurations  
16 Exit  
Usable in single image display mode, pressing this button will take a series of still images  
from the camera currently being displayed and will save them to a location on the hard drive.  
Settings to determine the number of images (up to 32) as well as the location to where they  
will be saved will be covered in Chapter 6.  
5.1 LOG IN  
Located on the left side of the Main Display  
Interface, clicking on the lock icon will open  
the Login window. Enter your user name and  
password to access the controls. The default  
user name is System with no password  
required. You can add a password and create  
other user accounts as described in Section  
URGENT RECORD  
Clicking the Urgent Record icon will cause all cameras to begin recording regardless of their  
schedule or recording mode. Video will be saved to the location designated by the user. Like  
Snapshot, the settings for this feature will be covered in Chapter 6.  
PICTURE 5-2  
Download from Www.Somanuals.com. All Manuals Search And Download.  
24  
25  
BASIC CONFIGURATION  
CHAPTER 6  
RECORDING, PLAYBACK AND  
RECORD SEARCH  
The Record Panel, in the bottom half of the Basic Configuration page, allows users to set  
recording modes along with other parameters for each camera. More than one recording  
mode can be activated at one time.  
6.1 RECORDING CONFIGURATION  
The system can be set to record in four different modes; scheduled recording, manual record-  
ing, motion detection and sensor alarm.  
It should be noted that the higher the recording quality and frame rate, the more space the  
recorded file(s) will occupy on the hard drive.  
Once you have logged into your system, you can access the control settings through the  
Configuration window by clicking on the wrench icon located on the left of the Main Dis-  
play Interface.  
Upon accessing the Configuration window, the icons on the left will change as will the con-  
tents of the Display Window.  
PICTURE 6-2  
Time Stamp - By selecting this option, the record date / time message appears in the  
recorded file images.  
Switch - Turns on corresponding cameras. If there is no camera on a channel, do not select  
this option and you will save system resources.  
Manual Record - Images from the selected camera will be recorded and saved all the time  
(24 hour recording).  
Manual Recording Frame Rate - Select the recording frame rate for manual record mode.  
Schedule Record - This option allows you to record on a set schedule.  
Schedule Record Frame Rate - Select Schedule Recording frame rate.  
Motion Detection - By selecting this option, users can set the selected channels to record  
when motion is detected in front of the camera.  
PICTURE 6-1  
Motion Record Frame Rate - Select recording frame rate for Motion Detection record mode.  
Sensor Record Frame Rate - If sensors are utilized to trigger recording, users can select  
recording frame rate here.  
Basic Configuration  
Video configuration  
Alarm Configuration  
User Configuration  
Schedule configuration  
Motion Detection Configuration  
P.T.Z Configuration  
Camera Security - Users are divided into three types: Normal user, Power user and  
Administrator. By selecting this option, only administrators can see the selected channels.  
Record Quality - Select recording image quality here.  
Audio In - SuperDVR 6.3 can support one channel of microphone audio input signal on the  
PC motherboard and any audio inputs that are on the card if any. Users can choose one video  
channel for each available audio input.  
Save and Return  
For the purposes of this chapter, we will only be concerned with; Schedule Configuration,  
Video Configuration and Motion Detection Configuration. The remaining functions will be  
covered in Chapter 7.  
26  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuring Motion Detection  
RECORD STATUS PANEL  
A series of indicator lights will convey the recording status of each attached camera.  
Selecting the running man icon will bring up the Motion Detection Configuration page,  
where you can configure the settings for each camera according to your situation.  
Sensitivity - Users can set motion detection  
sensitivity here.  
PICTURE 6-3  
Speed - Motion detection speed  
Block Number - Set grids number.  
Defaults - Reset to default settings.  
Grey  
Normal  
Light Green  
Yellow  
Manual Record  
Motion Detection  
Record  
Dark Green  
Red  
Schedule Record  
Sensor Alarm Record  
Select All - Select the entire area of the  
channel as detection sensitive  
Blue  
Video Loss State  
Clear - Clear all the detection areas and then  
you can select a customized detection area  
using the cursor.  
If an indicator light color turns, it means there is an alarm output.  
PICTURE 6-4  
6.2 RECORDING MODES  
As mentioned at the beginning of this chapter, there are four different recording modes;  
scheduled recording, manual recording, motion detection and sensor alarm. Motion Detection  
record mode and Sensor Alarm record mode are called Alarm Record.  
To customize the detection area for a certain channel:  
STEP 1. Select the camera in the pull down list.  
STEP 2. Select Clear  
If users use multiple cameras to record, every camera works separately and the recorded files  
are also saved separately. The parameters, i.e. camera ID, record date/time, and record mode  
are all saved together with the recorded file.  
STEP 3. Click and drag the cursor in the camera view. You will see a green box appear  
which shows the motion detection area. You can select a maximum of 16 customized  
areas for each channel.  
MANUAL RECORD MODE  
SCHEDULE RECORDING  
Manual Record mode is the most commonly used recording mode. If a special event occurs,  
users can select this recording mode and record immediately. It may be desirable to increase  
the framerate and recording quality in such cases - especially for shorter duration recordings.  
If you intend to have the cameras recording non-stop, then it is advisable to reduce the frame  
rate to conserve hard drive space.  
Users can set working schedule for all of the recording modes in ‘Schedule Configuration’.  
The dark green light in record status panel shows the corresponding channel is in Schedule  
Record mode. Users can change record mode to manual record at any time, and the dark  
green light will change into a light green light.  
SENSOR ALARM RECORD MODE  
Schedule Configuration  
Users can use sensors to trigger sensor alarm recording on relative channels. At that time, the  
record status indicator light will turn red.  
Clicking on the calendar icon will  
change the display window to the  
Schedule Configuration page.  
MOTION DETECTION RECORD MODE  
Each camera can be scheduled to record  
based on motion detection, sensor alarm,  
and time of day. Sensor alarm mode has  
highest priority and it will take precedence  
regardless of what other modes the camera  
is also set for.  
This will enable the system to detect image changes and begin to record by activating motion  
detection and motion alarm recording. For instance, somebody opens the door, and the  
system detects image changes from the camera and begins to record, then users can play  
back the recorded file and find out who opened the door. When there is no movement, the  
system will not record which saves system resources, and makes it easier to find recorded  
events. The indicator light color in the record status panel will be yellow.  
PICTURE 6-5  
NOTE! When configuring for Motion Detection recording, you will need to  
do so in three areas:  
1. Select Motion Detection for the desired channels in Basic Configuration.  
2. Configure the specific areas to detect motion in Motion Detection  
Configuration.  
3. Set the schedule for these cameras to operate in this mode in Schedule Configuration.  
28  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Schedules can be set individually for each day. The cameras are default configured to  
be recording in both Motion Detection and Schedule recording 24/7 and will have full-  
length colored bars in the schedule window. Above each window is a 0-24 with segments  
corresponding to each hour of the day. This will show when a camera has been scheduled to  
record in that mode.  
6.3 RECORDING TO HARD DRIVE  
Users can determine where recorded files will be saved on their hard drive(s). In addition,  
the recorder can save to a series of drives or partitions by automatically jumping to the next  
partition when the current one is full. If all the partitions are full and Recycling Record mode  
has been enabled prior to recording by checking the box below the Storage Disk list, the new  
data will overwrite the oldest recorded data automatically.  
NOTE! When setting up your recording schedule for the first time, it is faster  
and easier to begin by selecting the modes schedule window and selecting  
Delete All to clear the schedule before making changes.  
The destination drive(s) for recordings -  
which also applies to images captured using  
the Snapshot button - is set in the Basic  
Configuration window. You can also set  
a HDD minimum storage alarm which will  
cause the system to alert you once the that  
threshold has been reached. If the present  
storage space is less than the minimum  
storage needed and Recycling Recordings is  
not selected, the recording will automatically  
stop.  
To create a new schedule;  
STEP 1. Select the camera name in one  
of the three record mode groups.  
STEP 2. Click on Add.  
PICTURE 6-8  
PICTURE 6-6  
WARNING! You should have your files record to a disk or partition OTHER  
than your “C” drive. This will avoid issues with the Recycling function.  
STEP 3. This will open a new window.  
Set the start time and end time along  
with the day(s) to which you wish the  
schedule to apply.  
STEP 4. Click OK to exit the Add  
window.  
PICTURE 6-7  
Your new schedule will appear as a series of colored bars corresponding to the day(s) and  
time(s) you’ve selected.  
To edit a schedule, select a block of time and click Edit. You will be able to adjust the  
schedule for that day and any other day in the same manner you used to create the schedule  
in the Add window.  
NOTE! When adding a new schedule, it should not duplicate an existing  
schedule as this may cause a system error.  
To add another block of time, such as an evening recording schedule to go with an early  
morning schedule, you will need to repeat the process.  
Clicking on Delete will remove a specific block of time from a specific days schedule.  
Copy To allows you to apply the settings for one camera to another camera as well.  
30  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
RECORD SEARCH  
Searches are based on date and time. Additional criteria can be selected to narrow the  
search. These criteria include the type of the recording and where the files are saved.  
6.4 RECORD SEARCH AND PLAYBACK  
Clicking the Search icon in the lower right of the Main Display Interface will cause it to  
switch to the Search and Playback Interface. This interface handles both the Record  
Search and Playback functions in addition to allowing you to back up your records.  
STEP 1. Select whether the program  
should search in the normal  
destination location (See Section  
and/or where you’ve backed up  
recorded files (Covered in Section  
STEP 2. Select the nature of the  
recording - whether it was a  
scheduled record, recorded as a  
result of motion detection or etc. You  
can select more than one category.  
PICTURE 6-10  
STEP 3. Enter the date and time. A  
calendar will pop up. If there was an  
event recorded on that date it will be  
highlighted.  
PICTURE 6-9  
Pressing the back arrow in the upper right of the display will return you to live  
surveillance in the Main Display Interface.  
PICTURE 6-11  
STEP 4. The program will display the  
search results at the bottom of the  
screen. They will be color coded to  
indicate the mode in which they were  
PICTURE 6-12  
recorded.  
32  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PLAYBACK  
In addition, you can advance the playback to a certain point in the record by clicking on, and  
sliding the progress indicator.  
Once you have completed your search, you are ready to play back your files. The controls on  
the Search and Playback Interface operate like any other video playback software.  
Button Function  
Note  
PICTURE 6-15  
Play / Pause  
At the top of the file visualizer, the bar represents the time when the file was recorded. Clicking  
on this will magnify it to show minutes allowing a more precise search.  
Stop  
NOTE! Clicking on any channel in multi-screen playback will switch the display  
to a single-channel view of that feed. Click again to return to the previous  
playback mode.  
Reverse  
Only functional when playing back in single channel mode.  
Previous Section  
6.5 OTHER FUNCTIONS  
Next Section  
Previous Frame.  
Next Frame.  
Other functions within this interface allow you to back up files, capture still images, print  
images and digitally zoom in on a recording.  
Only functional when playing back in single channel and in  
Pause mode.  
FILE BACKUP  
Clicking on the file icon allows you to back up your files to another drive for use  
elsewhere or simply to preserve them without having to worry about them being  
overwritten by the Recycling Record function.  
By default, the system will begin playing back the recording from Channel 1 when the Play  
button is pressed.  
The Backup window operates much like the  
Record Search window and it is divided into  
four main areas:  
Selecting a Screen Display Mode button  
above the file list will open a pop-up window  
allowing you to select which channel(s) to  
play back. Only the screen display mode  
buttons appropriate to your card will be  
offered as options. Buttons allowing you to  
select specific groups of channels will appear  
depending on your cards capabilities. Click  
A: Camera Selection Area - Select which  
cameras’ recordings you wish to back up.  
B: Time and Date Selection Area - Select  
the start and end dates and times for the  
records you wish to back up.  
PICTURE 6-16  
C: Operation Area - Select the save path  
for the backup files. You can also choose to  
save a standalone playback program to allow  
others to view the files.  
PICTURE 6-13  
PICTURE 6-14  
OK to return to the Playback window.  
D: Information Area - The program will use  
this area for any warnings or notices.  
During playback, you can adjust the speed  
of the recording with the slider located at the  
bottom of the interface.  
Click Start to begin backing up your files.  
34  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
DELETING RECORDED FILES  
Pressing the Snapshot button will bring up the Snap window.  
While older files will get overwritten by the Recycling Recording function as the hard drive  
fills up, you can delete unnecessary or unwanted recordings before then.  
This function will delete a file or blocks of  
files from a specific camera or which were  
recorded during a set time.  
Select the channel on the left side, and then  
the select start date and time and end date  
and time of the files you wish to delete.  
Click Start to delete files.  
You can also remove files manually by  
deleting them from the folder where they are  
stored, just as with any other PC file.  
PICTURE 6-17  
CAPTURE PICTURES  
This feature allows you to capture still images from a recorded event so they can be saved or  
printed out.  
PICTURE 6-20  
When the Search and Playback Interface is displaying only a single channel and the user  
hits the Play/Pause button a second time to pause playback, then the video is in Playback  
Pause mode.  
Select the number of sequential images you wish to capture and set the save path. The save  
path can also be set in the Basic Configuration menu in the Capture Browse setting. You  
can also chose to include which camera took the video and/or the date and time that it was  
recorded within the image itself.  
At this time the function buttons above the  
Once you have made your selections, pressing the Snap button will save the images. Press  
File Search panel will be enabled.  
Save to preserve your settings for future use or Exit, if you do not wish to retain the settings.  
PICTURE 6-18  
The Print Setup button will bring up a  
conventional Print Setup window to allow you  
to make settings as normal.  
Snapshot  
Print setup  
Print picture  
Clicking the Print button will open a Print  
Preview dialog that includes some extra  
features.  
NOTE! This feature is only available in Playback Pause mode on a single  
channel.  
Select the Position radio button and adjust  
the position of the image on the page using  
the + and - buttons.  
In addition, a second menu will appear below the Search panel. This allows you to make  
picture quality adjustments for the present channel, including brightness, contrast, saturation  
and hue.  
Selecting the Size radio button will allow you  
to adjust the image size using those same +  
PICTURE 6-21  
and - buttons.  
These changes will not affect the actual  
recorded image. Pressing the Default icon  
in the lower right of the panel will restore the  
original settings.  
Make the desired adjustments to the image  
and then select the Snapshot icon.  
PICTURE 6-19  
36  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
DIGITAL IMAGE ZOOM  
During multi-screen playback, clicking on one channel will cause the display to shift to a single  
channel display mode.  
CHAPTER 7  
SYSTEM SETTINGS  
Beyond the recording settings, there are other features of this video capture card which need  
to be enabled or configured.  
While in single channel playback mode the  
digital zoom controls are enabled. These  
allow you to zoom in or out of an area of the  
The Settings window is entered by clicking on the wrench icon on the left of the Main Display  
Interface.  
PICTURE 6-22  
recording.  
Zoom In  
Zoom Out  
Revert to original size  
PICTURE 7-1  
Basic Configuration  
Video configuration  
Alarm Configuration  
User Configuration  
Schedule configuration  
Motion Detection Configuration  
P.T.Z Configuration  
Save and Return  
38  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
SYSTEM LOG IN AND REBOOT  
7.1 BASIC CONFIGURATION  
Your card is pre-configured with default settings which meet the needs of most users,  
however it is designed to allow you maximum flexibility in configuring the system to meet your  
specific needs.  
You can enter your User Name and Password that you use to log into Windows so that the  
SuperDVR can log in upon startup or reboot.  
Since the windows system may become  
In the upper portion of the Basic Configuration window are settings which control additional  
aspects of your cameras. We have already covered the recording-specific settings in the  
previous chapter.  
unstable after a couple of days of continuous  
operating, it may cause SuperDVR to  
become unstable. You can use the software  
support auto-reboot option to help avoid this.  
PICTURE 7-3  
Select the PC Auto Reboot tab in the center  
of the Basic Configuration screen and then  
check the box next to PC Auto Reboot and  
set the interval by day, which will cause the  
system to reboot automatically according to  
your schedule.  
CAMERA DISPLAY SETTINGS  
Dwell Interval  
If you have enabled Auto Dwell function on the main interface page, then you can set the  
dwell time, in seconds, of a screen here.  
Caption  
There are four options, None, ID, Name,  
and ID/Name for users to select for all the  
channels.  
VIDEO CONFIGURATION  
Clicking on the video configuration icon will open a new page which will allow you to  
change the contrast, brightness, hue, saturation and auto gain of individual cameras, by  
moving the levers on the bars. Clicking Default will restore the default values.  
‘None’ means no title or name;  
‘ID’ means camera numbers, i.e. 1, 2, 3  
and so on;  
‘Name’ means camera names, i.e.  
Cam1, Cam2 and so on;  
The range of values is from 0 to 255.  
Contrast - Set image color contrast.  
Brightness - Set image brightness.  
Hue - Set image hue.  
PICTURE 7-2  
‘ID/Name’ means both camera number  
and camera name, i.e. 1/Cam1, 2/  
Cam2 and so on.  
Saturation - Set image Saturation  
Resolution  
You may have resolution options of 320×240, 640x480, or 704x480 (NTSC) for users to select  
for all the channels depending on the card you are using.  
PICTURE 7-4  
Call Monitor  
You can connect another monitor to the Spot Out port on the card and select the display  
modes here.  
40  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TRIGGERED ACTIONS  
Each type of alarm can be configured to generate an audible alarm - externally or internally, as  
7.2 ALARM CONFIGURATION  
The system can receive alarm signals generated both by attached devices as well as  
well as triggering other, pre-defined actions.  
from those from over a network. Alarms can also be generated when motion is detected.  
PICTURE 7-7  
Buzzer - Select whether to activate the computer buzzer if alarms have been triggered and  
also select how long the buzzer sounds.  
Pre-Alarm Record - Select whether the system will pre-record and for how long.  
Big Screen Holding Time - The corresponding channel will be full screen when an alarm is  
triggered. Set the full screen hold time here.  
Motion Holding Time - How long the recording continues after motion stops.  
Sensor Holding Time - How long the recording continues after sensor stops.  
Disk Shortage Alarm - If the Partition free space is less than the set percent, the system will  
stop recording or recycling, but will sound an alert according to the settings.  
Alarm Record  
Every sensor can trigger multiple channels to record. For example: if CAM1, CAM4 and CAM5  
are selected for Sensor2, then once the sensor is activated, CAM1, CAM4 and CAM5 will  
begin to record.  
PICTURE 7-5  
ALARM TYPES  
Different conditions can be set to trigger an alarm.  
Video Loss - Users can select alarm output  
for this option.  
For example: If you select alarm_out1 and  
alarm_out3 for video loss. Then video loss of  
any channel will trigger alarm_out1, alarm_  
out3 to show a red light in the Alarm output  
status panel  
Disk Alarm - When HDD available space is  
less than the set value, it will trigger alarm.  
Sensor - If users have mounted sensors,  
when the sensors have been activated, it will  
trigger the selected output alarms.  
PICTURE 7-6  
Motion - Users can set the output of motion  
detection alarm by different alarms and  
remote alarm.  
Users can also select the voltage (high or low) for alarm signals.  
42  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Auto Mail  
If Attachment is enabled,then a picture of  
what triggered the alarm will be sent to the  
selected mailbox.  
Any of the alarm types can be configured to generate an alert e-mail but it is especially useful  
when triggered by a motion detection event.  
NOTE! Before configuring the Auto Mail function, be sure to set up Motion  
Detection.  
Click the Auto Mail icon on the left top side of alarm configuration page to enter the Auto  
Mail Setup Interface.  
PICTURE 7-10  
NOTE! Only one picture will be attached for each alarm event.  
7.3 E-MAP CONFIGURATION  
E-map is used to show full geographic range covered by the whole monitoring system in the  
form of map. An E-map features simple operation and direct display of status.  
NOTE! The system only supports bmp or jpg image format for E-Map files.  
You will need to draw the floor plan of where  
you want to install the cameras in a program  
such as Paint or Photoshop and save it in  
BMP or JPG format before using this feature.  
Files will be proportionally scaled to 833x678  
pixels when in use.  
PICTURE 7-8  
Click on Emap Edit and then right-click in  
the demonstration map currently displayed.  
Select Load Picture in the pop-up. Navigate  
to where the image is stored on your  
computer and open the file. The map will be  
displayed in this interface, allowing you to  
add the cameras to the map.  
Sender's SMTP  
Sender's User Name  
Users can set receiving and sending E-mail  
SMTP server and address. The address  
of receiver and sender can be the same.  
However, this is not recommended as it can  
overflow your e-mail account. Some free  
e-mail providers also place a daily limit on  
the number of e-mails sent and received by a  
single account.  
PICTURE 7-11  
Sender's E-mail Address  
Receiver's E-mail Address  
Sender's Password  
E-mail Subject  
PICTURE 7-9  
Drag the icon of a camera to the  
To test the settings, click Send Mail Test.  
If all settings are okay, response ‘Message  
Sent Successfully’ will pop up. If some  
settings are wrong, a warning message will  
pop up.  
corresponding position on the map, a  
maximum of 32 cameras can be set  
simultaneously, Click Change icon of camera  
by right key to change icon or click Delete to  
cancel a camera. After editing, right-click in  
the map display area and select Save Map in  
the pop-up to save the current map.  
PICTURE 7-12  
44  
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
A gray map icon can be drawn to the corresponding position in the map on the right and set it  
as a sub-map of the current map, or click the gray map icon on the left by right key and select  
‘Open’ to build a new map. You can also click the blue map icon on the left by right key, and  
select ‘Rename’ to change the name of the map or select ‘Close’ to cancel this map. The map  
tree can only support three levels of maps and submaps.  
7.4 USER CONFIGURATION  
User accounts, privileges and passwords can be added, changed or deleted in this  
menu. After installing the SuperDVR program, it will automatically create an administrator  
account with the user name SYSTEM with no password. Users can use this name to log in the  
system and Add, Edit or Delete users’ parameters.  
USING THE E-MAP  
To view the E-map during monitoring, click on its icon on the right side of the Main  
Display Interface.  
When a channel alarm is triggered, the camera icon will flash a yellow alarm signal. Select  
‘Auto Show’, in case of an accidental alarm, an alarming screen will pop out automatically and  
you can know about the alarming position immediately. Right-click on the camera to bring up  
its feed immediately.  
Alternately, you can enable Auto Show to bring up the E-map when you’re in another viewing  
mode.  
PICTURE 7-13  
USER RIGHTS  
Select a user in the User Configuration area, and  
click Edit to enter the Edit User area  
Users can edit users password and rights here, but  
not the user name.  
The system offers three kinds of rights:  
Administrator: this user has the right to change all  
the settings and playback. This user also has the  
right to assign users power user rights and normal  
user rights.  
PICTURE 7-14  
Power User: This type of user is authorized by the  
administrator. The administrator assigns rights to  
power users by checking boxes in the Power User  
list.  
Normal User: Normal users rights are also  
assigned by the administrator. They have the same  
list of available rights as Power Users. However,  
whether they can possess a right is be decided by  
the administrator. Only if the administrator assigns  
that right, will they have the right. For example, if  
Basic Configuration is checked, the Normal User  
can access these functions.  
PICTURE 7-15  
NOTE! Administrators can change and authorize rights to Power Users and  
Normal Users, but they cannot change or authorize other Administrators’  
rights.  
46  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
ADD USER  
Click Add in User Configuration to access  
the Add User area.  
CHAPTER 8  
P.T.Z. CAMERAS  
If you are installing a PTZ camera, then the PTZ controls must be set up before operating the  
camera. You should have your PTZ cameras manual handy when configuring and operating  
the PTZ camera for the first time. You should have the information regarding the Baud Rate,  
Protocol and Address ready before you begin.  
Enter the user name, password, confirm  
password and select user rights, and then  
click OK.  
PICTURE 7-16  
8.1 P.T.Z CONTROL CONFIGURATION  
The PTZ settings are found in the Configuration menu. Click on the wrench icon on the  
right side of the Display Interface to enter the Configuration menu and then click on the  
PTZ menu to configure its settings.  
Delete User  
Select the user name in User  
Configuration, and click Delete, and  
confirm delete.  
PICTURE 7-17  
PICTURE 8-1  
PROTOCOL SETUP  
You can select different protocols, serial port  
number for P.T.Z devices.  
The settings you enter here must match the  
setting on the PTZ camera.  
Port - Users can set serial port number.  
Protocol - Communication protocol of the  
P.T.Z device.  
PICTURE 8-2  
SuperDVR supports the following protocols:  
DSCP, DH-SD, Lilian, Minking, Neon, PelcoD,  
PelcoP, Star, VIDO, VISCA  
Address - Communication address of P.T.Z  
device (ID number)  
48  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Clicking on Set PTZ speed allows you to  
adjust the Pan Speeds, Tilt Speeds, Focus  
Speeds and Zoom Speeds for all connected  
PTZ cameras.  
SERIAL PORTS SETUP  
Users should first enable the P.T.Z control function of a camera and then select a port number  
in P.T.Z Protocol Setup. The values entered for each parameter should match those on the  
camera itself.  
Pan Speed - Set horizontal rotating speed.  
Tilt Speed - Set vertical rotating speed.  
Focus Speed - Set camera focus speed.  
Port - Set the port number.  
Baud Rate - Set P.T.Z device Baud Rate to  
match setting on camera. The default  
value is 9600.  
PICTURE 8-6  
Zoom Speed - Set zoom in/ zoom out  
speed.  
Data Bits - Default value is 8.  
Parity - Odd and even parity bit, default  
None.  
PICTURE 8-3  
Click  
and a pop-up window will  
Stop Bits - The Default value is 1.  
appear; users can choose different presets or  
group sets.  
8.2 PTZ OPERATION  
The PTZ Controls can be accessed directly from the Main Display Interface by clicking  
on the PTZ Control icon on the right side of the display. This will replace the buttons and  
functions on the right side of the display with the PTZ controls.  
PICTURE 8-7  
PRESET AND GROUP SELECT  
Click  
to set Preset point and  
change Preset point name. Every Group  
includes multiple Preset points. If users  
select preset1, preset2 and preset3 for  
group1, preset1, preset2 and preset3 will be  
automatically accessed in sequence after  
users select group1 for auto scout.  
PICTURE 8-8  
PICTURE 8-4  
Preset  
Click  
, and a pop-up will  
You can control P.T.Z. devices by clicking on  
its display. The selected camera channel will  
be highlighted in red indicating that it is ready  
to be controlled.  
appear allowing you to configure settings for  
a Preset.  
Dwell- Set the dwell time for a Preset. The  
camera will wait this long before moving on to  
the next action.  
Focus, Zoom and Iris (light level) are adjusted  
by the use of the + and - keys to either side.  
A PTZ function (direction, zoom, etc.) will  
continue as long as the user is holding down  
the left mouse button while the cursor is over  
the button or until it reaches a physical limit.  
PICTURE 8-9  
PICTURE 8-5  
50  
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9.2 CONFIGURING ROUTER FOR REMOTE ACCESS  
PART 1: FIND OUT THE IP ADDRESS OF THE SYSTEM  
CHAPTER 9  
REMOTE SURVEILLANCE  
& PLAYBACK  
STEP 1. To access the routers settings you will need to enter the Command (CMD)  
9.1 REMOTE LIVE SURVEILLANCE  
panel on the computer containing your video capture card.  
Surveillance system supports Remote Surveillance through LAN, Internet, and Intranet. Simply  
enable the Webcam function of the system on a computer which is connected to the Internet,  
and the computer system will become an Internet Webcam server. On any other computer  
that connects to Internet, enter the public IP server address in an Internet Explorer browser  
window. Remote users can get high quality real-time image from the server (depending on  
available bandwidth) and also control the P.T.Z devices.  
soſt Internet Explorer  
A. WINDOWS XP – Select Run from  
soſt Office Outlook 2007  
your Windows START menu (lower  
left of screen) and type “cmd” after  
the prompt.  
Devices and Printers  
Default Programs  
Help and Support  
iTunes  
Adobe Acrobat  
Run  
REMOTE SURVEILLANCE SERVER CONFIGURATION  
Users should first enable the Web Camera Services in Basic Configuration and set other  
settings as shown below:  
All Programs  
Log Off  
iTunes  
Shut Dow  
Inbox Microsof...  
start  
PICTURE 9-2  
HTTP Port - Web service & download  
soſt Office Outlook 2007  
Notes  
service port, default value is 80.  
B. WINDOWS VISTA and WINDOWS  
7 – Click on the START menu  
(Windows icon) in the lower left of  
your screen. Type “cmd” into the field  
that says, “Search programs and  
files” and hit ENTER or click on the  
magnifying glass icon.  
Devices and Printe  
Default Programs  
Help and Support  
Data Port - Data transmission port, default  
value is 1159.  
iTunes  
Command Port - Control command port,  
Adobe Acrobat  
All Programs  
default value is 1160.  
Picture Quality - Default value is medium.  
PICTURE 9-1  
cmd  
Shut down  
If your internet connection does not have enough bandwidth available you can use the Picture  
Quality option to send the video over the internet at a lower quality setting then you are using  
for recording. That way you will be able to see the images over the internet at lower quality  
while still recording at the higher quality setting.  
PICTURE 9-3  
STEP 2. Type “ipconfig” at the prompt  
(Red arrow in Picture 9-4) to  
access router settings.  
NOTE! The minimum speed on the internet connection is 1Mbps download  
and 1Mbps upload for 4 and 8 channels, and 2Mbps download and upload  
for 16 channels. You can check the speed of your connection at both ends by  
going www.SpeedTest.net from both the computer in which the card is installed as well as  
the remote computer which you will be using.  
STEP 3. Write down the IP4v address  
(Blue arrow) as well as the Gateway  
and Subnet Mask numbers (Green  
arrows). The IP4v address is the  
address used by the card.  
PICTURE 9-4  
52  
53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
STEP 6. If there is only one router detected, then you may skip to Part 3: Simple Port  
PART 2: DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK  
To nd out the number of routers on your network, you will need to download a FREE router  
detection program.  
Forwarding.  
STEP 1. Go to  
If Multiple Routers are Detected  
STEP 2. Click on Detect Multiple  
If there are multiple routers, you will see a  
Routers to begin the download.  
display similar to Picture 9-8.  
If so, it may be preferable to connect your  
DVR and computer to the router that  
connects directly to the Internet. However, this  
is not always possible depending upon your  
particular situation.  
PICTURE 9-5  
STEP 3. Unzip the application to install it.  
PICTURE 9-8  
In this case, you will need to proceed with the next section using the IP address for Router 1  
STEP 4. Click on the detect_routers  
to forward its ports. After that, you will need to proceed to Part 4.  
application to run it.  
PICTURE 9-6  
STEP 5. Click on CHECK NOW to  
detect how many Routers are in the  
network.  
PICTURE 9-7  
54  
55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
STEP 5. Click on ADD CUSTOM.  
PART 3: SIMPLE PORT FORWARDING  
Download the FREE Simple Port Forwarding program from:  
STEP 1. Click on Download in any of the mirrors or the Direct Download link to download  
and install this program.  
PICTURE 9-9  
STEP 2. Once the program is installed,  
go to the Windows Start Menu  
(Windows icon in the lower left of  
your monitor) and look for Simple  
Port Forwarding in the program list.  
Click on the program to launch it.  
PICTURE 9-12  
STEP 6. Input the required information:  
Name: (You can name your DVR if you  
wish)  
Type: TCP  
Start Port: 80  
End Port:80  
PICTURE 9-10  
STEP 3. Once Simple Port Forwarding has launched, select your router from the list.  
The default Router IP and Login information will automatically come up. If you have  
previously changed the login information, then you will have to enter it manually  
IP add: IP of DVR obtained in  
Part 1.  
PICTURE 9-13  
Click on ADD  
Repeat for port 1159 and 1160.  
PICTURE 9-11  
STEP 4. Click on “+” at the bottom to open the window allowing you to set your ports.  
56  
57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
If for some reason, a port or ports that you forwarded are not listed in the Router and if you  
see a message in the Scripts list on the left side of the window stating that the port already  
exists (Red box in Picture 9-16), then you will need to change the Port 80 to 85 in the DVR  
and start over again.  
STEP 7. You will now be returned to the main window of the program. The ports you  
added will now show on the list. Click on Update Router at the bottom.  
PICTURE 9-16  
STEP 9. Once you receive the DONE message that the ports have been successfully  
forwarded, test if the ports are working by clicking on item number 7 in the Check  
List - Test that the ports now work.  
PICTURE 9-14  
STEP 8. You will see the “Updating is in progress” message. Please wait until you see it  
say DONE at the bottom.  
PICTURE 9-15  
PICTURE 9-17  
58  
59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
STEP 10. Click on Begin.  
PART 4: SETTING UP DMZ IN ROUTER 2  
If you receive a message stating that the port is online and can be reached, then you have  
set it up correctly.  
NOTE! You will only need to proceed with this section if you detected a  
second router in Section 2.  
STEP 1. Login into Router 1 by putting  
the IP of Router 1 into the Internet  
Explorer browser, as in the example  
shown in Picture 9-19 where the IP  
address of Router 1 is 192.168.0.1  
STEP 2. Find the status page on the  
router settings that shows the WAN/  
Internet IP address and write it down  
this WAN IP address.  
STEP 3. Log into the Router 2 by putting  
the IP of Router 2 into the Internet  
Explorer browser, as in example  
shown in Picture 9-19 where the IP  
address of Router 2 is 192.168.1.1  
STEP 4. Find the DMZ page in the router  
settings.  
STEP 5. Enter the WAN IP for Router 1  
into the DMZ page and enable DMZ.  
PICTURE 9-19  
PICTURE 9-18  
NOTE! If you do not have a DMZ setting in the router, check to see if there  
To connect to your DVR from the Internet, you will need to put the Internet IP address shown  
after “Your Internet Address:” message into your Internet Explorer browser or access pro-  
gram window.  
is a Bridge setting. If so, then use the Bridge setting instead of DMZ.  
STEP 6. Save your changes.  
You have forwarded the ports on the router to which the DVR is connected, to the IP address  
of the DVR, and set the primary router to pass the connection to this router.  
NOTE! The default value is 80. If port 80 is already occupied by another device  
on the network, then another port will need to be selected. Choose another  
number in the same range; 81-89. In this case, you will have to add the port to  
the IP address when entering it into the Internet Explorer window. For example,  
IMPORTANT! Do not use 255 or higher to complete your IP address as these  
addresses are reserved for other devices and components.  
60  
61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)  
9.4 ACCESSING THE DVR USING INTERNET EXPLORER  
Once you have configured the network settings on the DVR to match those on your router  
and forwarded the ports needed by the DVR to enable remote access over the Internet, you  
will be ready to remotely view your cameras using a webcam program based on an ActiveX  
control. For this to work, you will have to enable the ActiveX control options that are built into  
Internet Explorer. It is strongly suggested that you be running the latest version of Internet  
Explorer (currently IE8). The instructions below will describe the process using that version of  
the browser. Instructions for users with IE6 or 7 are available in the Resources library of our  
Technical Support page.  
You can access the system over the Internet using a static or dynamic IP address. However,  
your service provider can change this dynamic address from time to time. When it changes,  
you will have to return to www.MyIPAaddress.com to get the new public IP address.  
There are two solutions to this problem. The first would be to obtain a static IP address from  
your ISP – which can be expensive. A second – and free – option is to use a dynamic domain  
name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In  
addition to automatically keeping up with the changes in the address, you will now be able to  
enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.  
We recommend using www.MyQ-See.com or www.DynDNS.com as the DVR has been  
already configured to accept account information from these two services.  
USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7  
Some users of computers using Windows Vista or Windows 7 operating systems may receive  
an error message informing of a codec that is missing or not installed. This conflict can be  
resolved by turning off User Account Control (UAC).  
NOTE! Before setting up DDNS, you must have previously set up Port  
Forwarding as described in the previous section.  
Windows Vista  
SETTING UP DDNS  
The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are  
available on their website.  
STEP 1. Open the Control Panel  
(accessible by clicking on the  
Windows icon in the lower left of your  
screen.  
STEP 1. Using a computer that is  
connected to the same router as the  
DVR, use Internet Explorer to go to  
PICTURE 9-23  
STEP 2. Fill out the required information  
to register and click the Submit  
STEP 2. Select User Accounts and  
button at the bottom of the screen.  
Family Safety.  
STEP 3. The next page will ask you  
to create a domain name. Domain  
names must begin with a letter (a-z)  
or a number (0-9) and cannot contain  
PICTURE 9-24  
PICTURE 9-20  
a hyphen. Once you’ve decided  
upon a name, click on the “Request  
Domain” button. If it is available you  
will see a confirmation screen along  
with the IP address associated with it.  
Confirm that this matches the number  
obtained in Network Settings. Your  
domain name will look like this:  
STEP 3. Select “Add or Remove User  
Account.”  
PICTURE 9-25  
STEP 4. Once you have obtained your  
STEP 4. Select the desired user account.  
domain name, you will need to  
configure the DVR for access using it.  
PICTURE 9-21  
STEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See website  
to download the MyQ-See software program onto your computer and install it so that  
it can monitor the IP address assigned to your account. The computer must always be  
on in order to update the link to the public IP address when it changes.  
PICTURE 9-26  
62  
63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Setting Up ActiveX Control  
STEP 5. Select Turn User Account  
Control on or off  
STEP 1. Open Internet Explorer  
STEP 2. Click on Tools  
STEP 3. Select Internet Options in the  
pull-down menu  
PICTURE 9-27  
STEP 6. Uncheck the box next to “Use  
User Account Control (UAC) to help  
protect your computer.”  
PICTURE 9-32  
STEP 4. Click on the Security Tab  
STEP 5. Select Trusted Sites  
STEP 6. Click on the Sites button  
STEP 7. You will then be asked to restart  
your computer for the change to take  
effect.  
PICTURE 9-33  
PICTURE 9-28  
STEP 7. Uncheck the “Require server  
verification (https:) for all sites in  
this zone” button.  
Windows 7  
soſt Office Outlook 2007  
Devices and Printers  
Default Programs  
Help and Support  
STEP 8. Type the DVRs IP address  
(obtained during Network Setup)  
or DDNS domain name into the “Add  
this website to the zone:” box.  
STEP 1. Open up the Start Menu  
(accessible by clicking on the  
Windows icon in the lower left of your  
screen.  
Notes  
iTunes  
Adobe Acrobat  
All Programs  
STEP 9. Click the Add button  
uac  
Shut down  
STEP 10. Close the window.  
STEP 2. Type “uac” into the search bar  
and hit ENTER. The User Account  
Control will open or you will be offered  
a link to click to open it.  
PICTURE 9-29  
PICTURE 9-34  
STEP 3. Move slider to lowest setting  
and press OK.  
PICTURE 9-31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
64  
65  
STEP 11. Click the Custom level…  
button.  
STEP 13. Click the Reset button  
STEP 14. Click “Yes” when asked, “Are  
you sure you want to change the  
setting for this zone?”  
STEP 15. Click OK  
STEP 16. Click Apply  
STEP 17. Click OK  
STEP 18. Close Internet Explorer  
PICTURE 9-37  
PICTURE 9-35  
You are now ready to access the DVR using Internet Explorer.  
STEP 12. Pull down the “Reset to:”  
menu button and select Low  
Open a browser window in Internet Explorer  
and enter the IP address or DDNS name  
Domain Name Service)) into the address  
bar.  
You will see a log in screen similar to that  
shown in Picture 9-38 or yellow alert bar at  
the top of the window asking for permission  
to open an ActiveX application. Allow it to  
install webrec.cab control to reach the  
sign-in screen.  
PICTURE 9-38  
Instructions for controlling your system  
remotely are in the next section.  
PICTURE 9-36  
66  
67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ACCESSING THE INTERNET EXPLORER CLIENT  
Icon  
Description  
After enabling network server on the unit, and enabling ActiveX, users can view the video  
from the cameras over the LAN or Internet through Internet Explorer. This unit only supports  
Internet Explorer browser, no other browsers are supported. It also supports Win2000, WinXP,  
Vista, and Win7.  
Controls for PTZ Cameras:  
Move Left rotate left. Move Right. Stop Rotating.  
Move Up.  
Move Down.  
Input the IP address of the computer with the card if accessing from LAN, or the public IP  
address of the router if accessing from the internet, into the Internet Explorer window to reach  
the window that prompts you to install the ActiveX control.  
PTZ ‘Focus’ buttons.  
PTZ ‘Zoom’ buttons.  
PTZ ‘Iris’ button.  
Far Focus  
Zoom In  
Near Focus  
Zoom Out  
Increase light.  
Decrease light  
You will get a message asking you to install  
the file NetVideo.cab. Install it as normal.  
Go to a Preset Point  
Set a Preset Point  
Speed dome. Adjust PTZ speed.  
Single channel with full screen display  
PICTURE 9-39  
Four channel mode - four cameras displayed  
Contrast adjustment  
Brightness adjustment  
Hue adjustment  
You will then be asked to log in. Use the  
same User Name and Password as you  
would when logging in from the computer  
itself. The default User Name is SYSTEM  
without a password.  
Saturation adjustment  
Log in/ Log out  
Once you have entered the User Name and  
Password, click OK to log in.  
Record playback  
System Configuration  
PICTURE 9-40  
LAN or Master stream is for users on the same network as  
your system. It has higher frame rate and needs higher network  
bandwidth  
Internet, or sub stream, has a lower frame rate and requires  
lower network bandwidth. Users can select the stream  
according to their bandwidth.  
As you can see, the  
WebCam main interface  
is very similar to the  
SuperDVR main interface.  
PICTURE 9-41  
68  
69  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Right-clicking the mouse in the main interface  
will open a sub menu.  
9.5 REMOTE PLAYBACK  
RECORD PLAYBACK AND CONTROL  
Open Stream - Click this item, selected  
Click  
button on the Webcam main  
channel will open  
interface, and the remote playback interface  
will appear:  
PICTURE 9-42  
Close Stream - Click this item, selected  
channel will close  
Close All - Click this item, all channels will  
close  
Full Screen - Select this item, the picture  
will display full screen. Double click or  
click right mouse to return to the previous  
interface.  
PICTURE 9-43  
Play/ Pause  
Stop  
Adjust the speed of playing back. Users can adjust play speed as needed.  
Playing back backup. Users can click Backup to enter into the Remote  
Backup interface:  
REMOTE BACKUP  
STEP 1. Select the date, channel, then  
click Search button. It will list all files  
recorded for the day.  
STEP 2. Click Browse button, set the  
saving path.  
STEP 3. Select files in the search area.  
Users can hold shift button on the  
keyboard and select multi files with  
mouse simultaneously.  
STEP 4. Click Backup button to do  
PICTURE 9-44  
remote backup.  
The backup files will be saved in AVI format. Most computer users can play with most third  
party players directly.  
If you do not have a media player installed, we suggest using Windows Media Player Classic  
which is available as a free download from many web sites and is easily found via an online  
search.  
70  
71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The ruler on top of the bar shows the hours of the day. Right-click the ruler, it will be magnified  
10 times allowing users to see the time marks more clearly.  
Right-clicking the mouse in the search area  
will open a sub menu.  
When searching for a certain section of a record, draw the bar to the desired position. If  
necessary, right-click the bar to see the magnified time marks for precise search.  
PICTURE 9-45  
You can click the Play button to play the selected record, Then return to live display mode after  
finishing remote playback, it will display a message ‘Connecting…’on the screen. And you  
may click “Large Picture” or “Quad Picture” button to refresh the screen to get live picture.  
If you want to view all channels, click Select all, then all check boxes before channels will be  
selected.  
Click Clear all to clear all selected channels; if users select a certain channel, click Select this  
channel, then just this channel be selected.  
Click Clear this channel to deselect that channel.  
Return to previous main interface  
Multiple Channels playback control  
The system default playback modes  
are single and four channel. If you need  
to change to other channels, then click  
the single channel button to bring up the  
1-channel configuration window where you  
can select one channel from all the available  
channels for playing back.  
PICTURE 9-46  
The four channel configuration window  
will display when the four channel icon  
is selected allowing you to select any four  
channels from all the available channels for  
play back.  
PICTURE 9-47  
Data preview shows the recorded data for different channels during corresponding time, the  
left side shows the available channels. When a certain channel has been selected for playing  
back, the background color will be highlighted, or its dark gray and a tick sign will appear  
beside the channel title.  
PICTURE 9-48  
The data preview area at the center gives details of the recorded files. Different colors of the  
bar show different types of records.  
BLUE Manually Recorded  
GREEN Schedule Recorded  
YELLOW Motion Detection  
RED Sensor Alarm  
72  
73  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9.6 SYSTEM SETUP  
Server PC Setup  
Click  
and enter the main setup interface.  
You can enter the user name and password  
for the computer which houses the video  
capture card in the appropriate boxes. This  
way, when the computer system restarts, it  
will access to the system with the user name  
and password input in these boxes to begin  
running the SuperDVR application.  
PICTURE 9-51  
As the Windows system may become unstable after a couple of days of continuous operation.  
It may cause the SuperDVR system to become unstable. The software supports auto-reboot.  
Select PC Autoreboot and set the interval by day, which will instruct the system to reboot  
automatically according to your settings.  
ALARM SETUP  
The Alarm setup configuration is similar to that in the SuperDVR software.  
PICTURE 9-49  
Buzzer - Users can select whether to sound  
the computer buzzer if the alarms have  
been triggered also select how long the  
buzzer sounds.  
NOTE! When multiple clients access the system configuration interface  
simultaneous, the user who enters into that interface first gets priority and  
then others will not be able to access it.  
Full screen alarm - Users can select  
PICTURE 9-52  
BASIC CONFIGURATION  
Caption  
whether channel will be full screen when  
alarm triggered. Set the full screen hold  
time here  
There are four options: None, ID, Name and  
ID/Name to select from.  
PICTURE 9-50  
Pre-alarm record - Users can select whether to enable alarm pre-recording and also pre-  
record time  
‘None’ means no title or name.  
‘ID’ means camera numbers, i.e. 1,2,3 and so on.  
Disk storage alarm - If the Partitions free space is less than the assigned percentage, it will  
stop recording or recycling, but give alarm tips according to the settings  
‘Name’ means camera names,i.e. Cam1, Cam2 and so on.  
Motion holding time - The continuous recording time after motion stopped  
‘ID/Name’ means both camera number and camera name,i.e. 1/Cam1, 2/Cam2 and so on.  
Sensor holding time - The continuous recording time after sensor stopped  
Live audio  
Your card supports accepts audio input through the RCA ports on the Audio In dongle. You  
can choose the video channel to associate with these audio signals.  
74  
75  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ALARM CONFIGURATION  
CAMERA SETUP  
Click the alarm icon to open the Alarm Configuration window  
Click the camera icon and the Camera Setup configuration will appear  
Title - Channel name. Users can set the  
channel name from Cam1, Cam2, Cam3  
and Cam4.  
You can set the alarm type: Motion and other.  
There are two alarm out options to choose  
from: Buzzer and Auto mail.  
Camera security - Users are divided into  
two standards: normal user and super  
admin. By selecting this option, only  
administrator can see corresponding  
Buzzer - Enable buzzer on board for alarm  
Auto mail - When alarm is triggered, the  
PICTURE 9-55  
system will send an e-mail to users  
automatically.  
PICTURE 9-53  
channels.  
Time stamp - If selecting the check box, record time will be displayed on the screen when  
By clicking Copy To you can copy the setting of this channel to any other selected channel.  
playing back the record.  
Net quality - There are five options to choose from: lowest, lower, medium, higher and  
highest. The higher the picture quality is, the clearer the picture is, but the more bandwidth  
it takes to transmit the files.  
RECORD CONFIGURATION  
Click the Record icon to open the Record Configuration interface.  
Audio in - If users select the check box, Webcam will record audio along with the video.  
Otherwise, it will not record audio.  
NOTE! The default setting is that Audio input1 matches channel1 and  
Audio input2 matches channel2  
By clicking Copy To you can copy the setting of this channel to any other selected channel.  
PICTURE 9-56  
SCHEDULE CONFIGURATION  
Click the Calendar icon to enter the Schedule Configuration page.  
Record setup  
There are three kinds of recording modes:  
manual record, schedule record, motion  
detection/Sensor alarm record. Users can set  
schedules from Sunday to Monday separately  
for all of the three recording modes. Sensor  
alarm recording mode has the highest priority  
of the options.  
There are three kinds of recording modes:  
Manual record, Schedule record and Motion  
record  
You can use multiple cameras to record.  
Every camera works separately and recorded  
files are also saved separately.  
PICTURE 9-57  
When users need to edit the schedule for a  
channel, select the camera name in the left  
Camera group first.  
Record quality - There are five quality options to select from: lowest, lower, medium, higher  
and highest. The higher the record quality is, the clearer the recorded image is and the  
more hard space the recording takes up.  
PICTURE 9-54  
Manual record - By selecting this option, the selected camera image will be recorded and  
saved all the time.  
Click  
icon and brush on the weekday schedule to add time; click  
icon and click on the  
weekday schedule to delete time.  
Schedule record - By selecting this option, the selected camera image will be recorded  
according to the times you setup on the schedule.  
By clicking Copy To you can copy the setting of this channel to any other selected channel.  
Motion record - By selecting this option, users can set selected channels to record when  
there is motion detected in front of the camera.  
76  
77  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Mail setup  
STORAGE DISK  
You can choose where to store recorded files by selecting storage disk. By checking the  
Recycle check box, users can setup the software to continue recording after the hard drive is  
full by recording over the oldest files on the hard drive.  
Send to - Receivers E-mail Address  
E-Mail from - Senders E-mail Address  
Subject - E-mail Subject  
You can select the ‘Set Mail Internal’ check  
box to set e-mail send time, such as 5  
seconds, 10 seconds and so on.  
By clicking Copy To you can copy the setting  
of this channel to any other selected channel.  
PICTURE 9-62  
Attachment setup  
Select ‘Attachment’ and the system will attach an image from the camera that triggered the  
alarm to the designated recipient.  
PICTURE 9-58  
MOTION CONFIGURATION  
Camera - Channel Name  
Click the running figure icon to access the Motion Configuration interface.  
Time - Display Time  
Format - Image Format  
PICTURE 9-63  
Sensitivity - Set motion detection sensitivity  
Resolution - CIF or QCIF  
here.  
Speed - Motion detection speed  
Block number - Set grids number  
Select all - Select all the areas of the channel  
as detection area  
Clear all - Clear all the detection areas  
and then users can select customized  
detection areas using mouse curser.  
PICTURE 9-59  
By clicking Copy To you can copy the setting of this channel to any other selected channel.  
E-MAIL CONFIGURATION  
Click the E-mail icon to access to E-mail Configuration interface.  
Mail server setup  
In this area, users can set receiver and  
senders E-mail SMTP server and address.  
Note: the address of receiver and sender can  
be the same.  
SMTP server - Senders SMTP, such as  
smtp.yahoo.com  
User name - Senders User Name  
SMTP PORT - Mail servers port, the default  
PICTURE 9-60  
value of mail server is 25.  
Password - Senders Password  
You can select ‘My server requires a secure  
connections’ or ‘My outgoing server  
(SMTP)requires authentication’ check box  
according to server mail service policy of mail  
service provider.  
PICTURE 9-61  
78  
79  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9.7 P.T.Z CONFIGURATION  
CHAPTER 10  
MOBILE SURVEILLANCE  
Click the PTZ icon to configure the PTZ cameras controls  
This video surveillance card supports mobile surveillance on smart phones and other devices  
running Android,Symbian and Windows Mobile Pro operating systems along with the iPad  
and iPhone on 3G networks. To access the card from these devices you must have first  
configured your card for remote access as shown beginning with Section 9.2 Configuring  
10.1 WINDOWS MOBILE PRO  
Windows Mobile Pro 6.1 and 6.5  
STEP 1. Activate mobile network access on the  
PICTURE 9-64  
mobile phone.  
STEP 2. Run Internet Explorer  
STEP 3. Input the DVRs IP address or DDNS  
PROTOCOL SETUP  
Protocol - Communication protocol of P.T.Z  
device  
domain  
Port - Set the serial port number  
Address - The communication address of  
P.T.Z device (ID number)  
STEP 4. You will be asked to download the  
software PCam. Click on the software name  
to open the download dialog pop-up  
PICTURE 9-65  
SERIAL PORT SETUP  
PICTURE 10-1  
You should first enable the P.T.Z control function of selected camera and select a port number  
in P.T.Z Protocol Setup and then set corresponding parameters. You should get the Baud  
rate, Protocol and Address from your PTZ camera or its manual before proceeding.  
Port - Set the port number  
STEP 5. Click Yes to start downloading and  
installing.  
Baud rate - Set the P.T.Z device Baud rate,  
default value is 9600, used value must match  
Baud rate on PTZ control board  
Data bits - The default value is 8, used value  
much match Baud rate on PTZ control board.  
Parity - Odd and even parity bit, default Null,  
used value must match Baud rate on PTZ  
control board  
Stop bits - Default value is 1, used value must  
match Baud rate on PTZ control board  
PICTURE 9-66  
Notice: Users should look into the P.T.Z  
device and get Baud rate, Protocol and  
Address first, and then set other values  
accordingly.  
PICTURE 10-2  
By clicking Copy To you can copy the setting of this channel to any other selected channel.  
80  
81  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10.2 SYMBIAN  
This card supports phones running the 3rd or 5th editions of Symbian S60.  
STEP 6. PCam will open automatically  
once the install process is complete.  
STEP 1. Enable network access on the mobile  
phone.  
STEP 2. Launch the web browser  
STEP 3. Input the DVRs IP address or DDNS  
domain name in a new bookmark. Click this  
bookmark to connect to the DVR.  
STEP 7. Input the DVRs address, ID and  
password respectively in the fields  
Server”, “User” and “Password”.  
The User Name and Password  
PICTURE 10-3  
are the same as used on the DVR.  
The default is SYSTEM with no  
password. Click “Go” to log onto the  
DVR. Successful access will bring up  
the view from a camera.  
PICTURE 10-6  
STEP 4. A welcome window will open and  
prompt you to download a software  
package called SCam. Click on the software  
name to download.  
STEP 5. Click Yes on the security pop-up  
window to confirm your download  
STEP 6. The SCam shortcut icon will appear  
on the system menu when the download is  
complete.  
PICTURE 10-7  
PICTURE 10-4  
STEP 7. Launch the SCam program. It will  
STEP 8. Camera 1 is the default channel  
after login. To change the channel,  
use the drop-down Channel menu.  
display a function interface:  
Live View – Open mobile Live View.  
Image View To check pictures snapped in  
the Live View mode.  
System Setting – Login setting and alarm  
setting  
Help – Function indication and help.  
PICTURE 10-8  
PICTURE 10-5  
82  
83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
STEP 8. In System Setting, select Login  
10.3 IPHONE AND IPAD  
This card supports connection on 3G networks. Non-3G equipped devices will need a Wi-Fi  
Setting to bring up the Login interface.  
connection.  
STEP 9. Input the DVRs address, User Name  
and Password then save. The User Name  
and Password are the same as used on  
the DVR. The default is SYSTEM with no  
password.  
NOTE! Although the software needed to access your DVR is free, you will  
need to have or create an iTunes or App Store account to proceed.  
INSTALLING THROUGH THE IPHONE OR IPAD  
STEP 10. The Access Point of “Winsock” is  
the default. This access point may differ  
outside North America or based on your  
cellular provider. Contact your providers  
tech support department if you experience  
difficulties with this setting.  
STEP 1. Open the App Store function on your  
device  
PICTURE 10-9  
STEP 11. Open Live View to see the camera  
images.  
PICTURE 10-12  
STEP 2. Select the Search function and search  
for “SuperCam”  
PICTURE 10-10  
PICTURE 10-13  
STEP 12. In Live View you can take snapshot  
images, select other camera channels and  
control PTZ cameras.  
STEP 3. Click on SuperCam to open the  
introduction. Click on the FREE button and  
it will change to INSTALL. Click it again.  
PICTURE 10-14  
PICTURE 10-11  
84  
85  
Download from Www.Somanuals.com. All Manuals Search And Download.  
INSTALLING THROUGH PC OR MACINTOSH COMPUTER  
STEP 1. Access the iTunes store in your  
computer and login.  
STEP 2. Connect your device to the computer.  
STEP 3. Select the Search function and search  
for “SuperCam.”  
PICTURE 10-15  
PICTURE 10-18  
STEP 4. Click the “Free Application” button  
next to SuperCam_Pro. (Red box in  
Picture 10-19)  
STEP 4. Input your iTunes or App Store  
password and then click “OK”. The  
software will be downloaded and installed  
automatically.  
PICTURE 10-19  
PICTURE 8-16  
STEP 5. Input your Apple ID and password,  
then click “Acquire.”  
PICTURE 10-20  
STEP 6. Check “Synchronously Apply  
Program” and “SuperCam” and then  
click the Apply button. SuperCam will be  
installed automatically.  
PICTURE 10-17  
Instructions for operating SuperCam on your Apple mobile device can be found on page 88.  
PICTURE 10-21  
86  
87  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Live View Interface  
OPERATING INSTRUCTIONS FOR  
IPHONE/IPAD  
You can access the different viewing functions of the DVR in a similar manner to the controls  
on the DVR itself.  
STEP 1. Launch SuperCam. This will bring up  
the Login interface.  
STEP 2. Input the DVRs IP address or DDNS  
domain name, User Name and Password.  
Check the “Remember Server” box to save  
this setting. The User Name and Password  
are the same as used on the DVR. The  
default is SYSTEM with no password.  
If you are monitoring multiple devices,  
PICTURE 10-22  
previously saved login data for these devices  
can be accessed using the  
the right.  
button on  
Main Menu  
PICTURE 10-24  
PICTURE 10-25  
This window contains the function buttons needed to access and control your system.  
Clicking on the help icon will list the functions as  
well as how to use them. They are also defined  
below:  
PICTURE 10-26  
Function  
PICTURE 10-27  
PICTURE 10-23  
Button  
Button  
Function  
Button  
Playback  
Log  
Function  
Button  
Function  
Switch channels  
Snap picture  
Switches to PTZ interface  
Playback recorded files  
Log record  
Image  
Image view  
Record  
Server List Device list  
Close the video of the current  
channel  
Live  
Live view  
Settings  
Help  
Software settings  
Software help center  
Switch to 4-image view  
Information  
Logoff  
Device information view  
Switch to single image view  
Zoom In/Focus In/Iris Open  
Logoff and return to login  
interface  
Move the dome horizontally  
and vertically. The center  
square stops the movement.  
Zoom Out/Focus Out/Iris Close  
Preset  
Speed  
Select the preset point  
Rotate speed of the PTZ  
Group  
Set the cruise line  
H-Reverse Inverts PTZ control (up is down) V-Reverse Inverts PTZ control (left is right)  
88  
89  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Image View Interface  
Configuration Interface  
This window allows you to configure the main settings for how files are recorded and saved as  
well as how alerts are handled.  
Button Function  
Previous picture  
Next picture  
Record file clip size – This is the maximum size of  
a single video clip.  
To rst picture  
To last picture  
Reserved disk space – This is the amount of  
space reserved for video recordings on the internal  
memory. If the available disk space is less than that  
selected, the video will stop.  
Copy pictures to album  
Delete  
Display mode – Select between single or four-  
screen live display  
Remember display order – The user can choose  
whether the phone remembers the display order or  
not.  
PICTURE 10-28  
Record Playback Interface  
Clicking on a recorded file will start the playback. The controls at the bottom of the screen  
allow the user to move through the video.  
Alarm – If turned on, this will trigger an audible  
alarm when a Video Loss, Sensor or Motion event  
PICTURE 10-31  
occurs.  
Shake Alarm – If turned on, this will cause the  
device to vibrate when a Video Loss, Sensor or  
Motion event occurs.  
Button Function  
Play  
Pause  
Information View Interface  
Stop  
This presents information on the cell phone you are using the SuperCam software version on  
as well as the software itself.  
Reverse  
Fast Forward  
Device ID: This is the ID of the DVR you are  
connected to.  
Software Version: The current connection device  
software version  
PICTURE 10-29  
Server List Interface  
Build Date: The date the software was released  
This allows you to add, delete or modify the DVR connection or connections if you are  
remotely monitoring multiple systems.  
Software Version: The current version of the  
SuperCam software in use on your phone  
Software Build Date: The date this version of  
SuperCam was released  
PICTURE 10-32  
Button Function  
Add a server  
Modify a server connection  
Delete a server  
PICTURE 10-30  
90  
91  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10.4 ANDROID  
STEP 5. You can view the download and  
installation process in Notifications. Once  
download is complete, the software will  
install automatically.  
SOFTWARE INSTALLATION  
STEP 1. Enter the Android Market  
STEP 2. Search for “SuperCam”  
PICTURE 10-33  
STEP 3. Click the Install button  
PICTURE 10-36  
OPERATING SUPERCAM  
Login  
STEP 1. Launch SuperCam. This will bring up  
the Login interface.  
PICTURE 10-34  
STEP 4. Click the OK button to confirm the  
PICTURE 10-37  
download  
STEP 2. Input the DVRs IP address or DDNS  
domain name, User Name and Password.  
Check the “Remember Server” box to save  
this setting. The User Name and Password  
are the same as used on the DVR. The  
default is SYSTEM with no password.  
If you are monitoring multiple devices,  
previously saved login data for these devices  
can be accessed using the  
the right.  
button on  
PICTURE 10-35  
PICTURE 10-38  
92  
93  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Image View  
Main Menu  
This window contains the function buttons needed to access and control your system.  
Button Function  
Previous picture  
Next picture  
Zoom in  
Clicking on the help icon will list the functions as  
well as how to use them. They are also defined  
below:  
Zoom out  
Delete  
Return  
PICTURE 10-40  
PICTURE 10-39  
Record Playback  
Clicking on a recorded file in the Recorded File  
window will start the playback.  
Button  
Playback  
Log  
Function  
Button  
Function  
Playback recorded files  
Log record  
Image  
Image view  
Server List Device list  
Live  
Live view  
Settings  
Help  
Software settings  
Software help center  
Information  
Logoff  
Device information view  
Logoff and return to login  
interface  
Live View  
In this display you can access the different viewing functions of the DVR in a similar manner to  
the controls on the DVR itself.  
PICTURE 10-41  
Button  
Function  
Button  
Function  
The controls at the bottom of the screen allow the  
user to move through the video.  
Switch channels  
Switches to PTZ interface  
Snap picture  
Talk  
Record  
Button Function  
Return  
Play  
Pause  
Stop  
Full Screen  
Zoom In/Focus In/Iris Open  
Zoom Out/Focus Out/Iris Close  
Move the dome horizontally  
and vertically. The center  
square stops the movement.  
Full screen  
Preset  
Speed  
Select the preset point  
Rotate speed of the PTZ  
Return  
Group  
Set the cruise line  
PICTURE 10-42  
94  
95  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Server List  
APPENDIX  
This allows you to add, delete or modify the DVR connection or connections if you are  
remotely monitoring multiple systems.  
FREQUENTLY ASKED QUESTIONS  
Installation  
Cannot Install the SuperDVR Driver  
Possible causes:  
Button Function  
H.264 series capture card has not been installed. Before installing driver, users should  
install capture card hardware in the PCI slot in the computer case before installing the  
SuperDVR program.  
Add a server  
Modify a server connection  
Delete a server  
H.264 series capture card has not been installed correctly. Please unplug the card and  
install it again or change to another PCI slot, preferably next to the slot it was originally  
installed in.  
Return to Main Menu  
The card is not compatible with the PC system.  
Can’t find H.264 Series Devices in Device Manager  
Enter the Device Manager and cannot find corresponding H.264 series Devices, the possible  
cause may be:  
PICTURE 10-43  
Windows system error. Restart computer.  
Information View  
Problem with H.264 series card. Replace the card.  
Install SuperDVR to see if it finds card and installs the driver.  
This presents information on the cell phone you are using the SuperCam software version on  
as well as the software itself.  
Operation  
Meanings of the indicator lights  
Device ID: This is the ID of the DVR you are  
Grey- Normal state  
Red - Sensor alarm  
connected to.  
Yellow - Motion detection alarm  
Blue - Video loss  
Software Version: The current connection device  
software version  
Light Green - Manual record state  
Dark Green - Schedule record state  
How do the different record modes work?  
Build Date: The date the software was released  
Users can set more than one record mode in Record setup (refer to Figure3-5), but actually,  
there is only one valid record mode for recording.  
Software Version: The current version of the  
SuperCam software in use on your phone  
The priority order of the recording modes is: Sensor Alarm Record > Motion Detection Record  
> Manual Record > Schedule Record  
Software Build Date: The date this version of  
SuperCam was released  
How to set recycling record mode on the system  
Select ‘Recycle’ in basic configuration, refer to Figure4-1.  
Users can select the percent of used disk space to set up “disk shortage alarm.” You can  
input percent manually or choose the selectable options such as, 25%, 50%, and 75% to  
set up. For example, if selecting 50%, an alarm will warn you when your disk space usage  
reaches 50%.  
PICTURE 10-44  
It is recommended that you install SuperDVR onto the partition with your  
TIP  
Windows system (normally C:), and save recorded files on a different partition.  
96  
97  
Download from Www.Somanuals.com. All Manuals Search And Download.  
How to set auto reboot function  
Why can’t I see the images?  
When a Microsoft Windows system runs continuously for a couple of days the system may  
become unstable; therefore, it is suggested you restart the computer every few days.  
The possible causes:  
The VGA card is too outdated or does not have enough Video RAM.  
You need to install a newer version of DirectDraw.  
In the basic configuration, input Windows user name and password (It is not SuperDVR user  
name and password), and select time interval, then the Windows system will automatically  
restart according to the set time.  
SuperDVR cannot run on a version of Windows before Win2000 or on server versions  
of Windows  
If the Windows system shutdown unexpectedly, i.e. power supply is cut off, when computer  
reboots, SuperDVR system will automatically restart, and keep the settings you have entered.  
Data port or command port is conflicting with other network services (please see section  
7.2)  
Users do not need to enable auto reboot function, but its suggested to input  
the Windows user name and password in the relative area, therefore when the  
system shuts down unexpectedly, users don’t need to input Windows and  
SuperDVR user names and passwords.  
TIP  
The user is connected to Internet through LAN, and the network administrator has not  
enabled corresponding data port or command port.  
The client-side has installed firewall software that may stop video transmission.  
How to quickly setup the schedule record function  
H.264 codec has not been installed properly, please download new version of Webcam  
(newer version of SuperDVR).  
Press ‘Shift’ or ‘Ctrl’ key, and draw the cursor in corresponding areas to make schedules for  
multiple channels.  
Slow network speed.  
What are the byte rates for different image qualities from highest to normal?  
The frame rate is 30 fps, bit rate for the highest image quality is about 1.2MByte/s, and for the  
lowest image quality is about 50KByte/s.  
What should I do if the Internet speed is quite slow?  
The more channels opened, and the slower the video transmission speed, therefore try to use  
one channel display mode when the network speed is slow.  
The frame rate seems to be lower than what I set  
There is frame loss in image switch therefore the real recording frame rate is relatively lower  
than the theoretic value.  
TIP There may be some surplus channels that have no video input. Switching off  
the channels will help to improve transmission speed. (Refer to ‘4.1 Basic  
Configuration’ about switching on/off channels.)  
Why can’t I select more channels to backup?  
Please draw the mouse in the channel selection area, or utilize Shift and Ctrl key for assistance.  
Why can’t I start Webcam server or RPB server?  
How to Use Network Function  
How to monitor on the client-side  
Possible causes:  
Other software is using these ports. If so, please change Webcam ports configuration or stop  
other software.  
First enable ‘Web cameras service’ in basic configuration.  
Input the server Internet address in IE browser on the client-side, and the necessary webcam  
driver will be downloaded automatically, then users need to install the driver. After accessing  
the webcam main interface, click ‘Login’ and input user name and password to log in the  
system.  
How much hard drive space do the recorded files take up?  
To use the table below, find the picture quality setting you are using and multiply the used  
space figure by the number of cameras you are recording. Divide the result into the amount  
of hard drive space available and you will get the number of hours you can record on the  
available hard drive space.  
Why can’t I download the client-side software?  
The possible causes:  
Example using medium quality with 4 cameras with 200GB available:  
The client-side computer is not properly connected to Internet or LAN.  
The server-end has not enabled ‘Web Camera Service’.  
48.12MB X 4 Cam = 192.48MB/HR, 200GB/192.48 = 1064 HRs = 44 day  
Frame rate  
Resolution  
Picture quality  
Used Space MB/  
hour  
The default Http port is 80. It may be conflict with other Web servers, for example IIS. If  
so, please change to another port  
30fps  
30fps  
30fps  
30fps  
640*480  
640*480  
640*480  
640*480  
highest  
higher  
93  
Windows XP SP2 will block the OCX download. You should enable ‘Internet Option >  
Security Settings > Download unsigned ActiveX controls’.  
67.44  
48.12  
10.92  
Why can’t the server be configured at the client-side?  
medium  
lowest  
The possible causes:  
It cannot be configured at the client-side, when the server is being configured at the  
server-end.  
Only the last configuration is valid if different configurations are deployed simultaneously.  
98  
99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Other Questions  
Precautions on changing system time  
Why doesn’t the computer display work, or why can’t I access Window system?  
The SuperDVR system provides the retrieving mechanism for video files, which must take  
the system time as a retrieving reference. To change the computer time after installation  
will create a high risk of wrong time reference.  
The capture card may not be well installed. Unplug the card and try it again.  
Before SuperDVR is used, it must be confirmed whether the current computer time is  
correct.  
IMPORTANT! Please unplug the power plug of the computer before  
re-installing the card to avoid damaging the motherboard chip set.  
Deactivate computer auto time updating function of system.  
Make sure the motherboard of the computer is in normal state.  
Why I can’t find the recorded files?  
If system time must be changed, please do following preparations first  
You do not have enough hard drive space available for recording.  
If new time is later than current computer time (for example, change 2006/01/01 0:0:0  
(current system time) to 2007/01/01 0:0:0 (target time)), the change can be made directly.  
Why is the screen’s display unstable with dithering and water-wave images?  
Possible causes:  
If new time is before the current computer time (for example, change 2007/01/01 0:0:0  
(current system time) to 2006/01/01 0:0:0 (target time)), first stop the video recording, backup  
all video data. Turn off SuperDVR, change computer time, and re-start SuperDVR.  
How to use REPAIRDB to repair SuperDVR database  
Camera does not have enough power  
There is external electromagnetic disturbance, or electrostatic disturbance on cameras  
BNC connector. Use a shielded RG59 or RG6 cable.  
Enter the installation directory of SuperDVR.  
You may need to update the driver for the video card on the system.  
C:\ProgramFiles\SuperDVR\SuperDVR,open the REPAIRDB.EXE file. The user ID is ‘SYSTEM’,  
and no password is needed to enter. After entering, please select database to repair.  
Problem with the video card. Try reinstalling the video card, or changing the video card.  
Why does it delay playing back, and why is it slow to close and open the driver?  
How to set power options of Microsoft VISTA system  
Possible causes:  
After installing VISTA system, you should enter the Start menu to choose ‘Control  
Panel’. Select ‘System and Maintenance’ link. And select ‘Power’ option in ‘System and  
Maintenance’ window. Finally, Select the ‘High Performance Change Plan Setting’ option.  
Problem with the Windows system. Try rebooting the computer.  
There are too many recorded files or too many fragments on the HDD, therefore it takes  
time to search for the files, you need delete the files that you don’t need, or need to run  
disk defragmenter.  
Capture card problem.  
Computer hardware system is too outdated (processor too slow, not enough memory, or  
not enough free space on hard drive).  
Why can’t I play back?  
Windows Media Player has been damaged, or decoder has not been installed properly. It is  
suggested you reinstall the player program or download a codec pack from K-lite  
Computer problem, recorded files have been damaged. It is suggested to fix these files using  
SuperAVIFix program.  
Why do I see some gray blocks on time progress bar area when playing back?  
Possible causes:  
User has deleted these recorded files.  
SuperDVR has deleted recorded file when recycling hard drive space.  
Recorded files cannot be opened because the recording is on.  
Why could I see some old recording sections that weren’t available for play back?  
Possible causes:  
You previously selected disk partitions different from the current partitions.  
Database of recorded log was damaged.  
You have installed SuperDVR on different directories.  
100  
101  
Download from Www.Somanuals.com. All Manuals Search And Download.  
QUICK START INSTRUCTIONS  
On the Remote Client Computer  
STEP 1. Minimum Requirement for the client computer:  
- 2.8 GHZ processor or later  
INSTALLATION INSTRUCTIONS  
STEP 1. Insert the PCI card (But do not connect the Camera yet).  
STEP 2. Launch Windows.  
-512 MB RAM  
Windows will come up with Hardware wizard. Just click ‘Cancel’.  
- Windows 2000 (SP4 minimum), Win XP (SP2 minimum), Vista, Windows 7  
STEP 3. Put the installation CD in the drive and open up SuperDVR folder and run the  
- MOST AGP and PCI-E cards with 128MB of Video RAM and full Direct Draw support are  
supported.  
‘Setup’ file.  
Step 4. Follow the steps and in WinXP, it will come up with a message saying the  
program has not passed Windows logo testing, just select ‘Continue anyway’.  
- DirectX 9.0 minimum  
- 500 GB free space on HDD  
STEP 2. Open up Internet Explorer.  
STEP 5. Reboot computer once installation has completed.  
Once Booted up, On Desktop there will be a ‘SuperDVR’ icon.  
If you are running XP with SP2 on Internet explorer, click ‘Tools - Internet Option - Security -  
Custom Level’, and enable ‘Download unsigned ActiveX controls’.  
If this program recognizes the PCI card, program will open OK. Please log in to the program.  
Once your program is opened, now connect the Cameras.  
STEP 3. In the IE textbox of the Internet explorer, input the routers Public IP.  
TROUBLESHOOTING  
STEP 4. Select ‘Live Surveillance’ and click ‘OK’ on displayed page.  
When opening the SuperDVR program, it says ‘ Can’t find card ’.  
This will download the Webcam program. And then you can download Remote Playback  
as well.  
Reboot one more time. If you still have the same problem, click ‘Start - Program - SuperDVR -  
Install’ and then uninstall the program. Reboot the computer. After reboot, go back  
to ‘Start - Program - SuperDVR - Install’. Now click on ‘Install’ to reinstall driver. Then  
Reboot.  
STEP 5. On Desktop now you should see ‘Webcam’ and ‘Remote Playback’ icon.  
STEP 6. Open up Webcam, click ‘Key’ symbol icon.  
Username: system (Password blank unless you setup a password on the main computer).  
Server: this the IP address of the Main Computer.  
If for some reason still ‘Can’t find card ’, uninstall driver again. Shut down the computer. Move  
PCI Card to another slot. Reboot it. And click ‘Cancel’ when Windows detects it.  
Data port: 1159 and Command port: 1160.  
Then reinstall driver by going to ‘Start - Program - SuperDVR - Install’.  
STEP 7. Click ‘OK’. Now you should be able to view the live video from main computer.  
How to setup the web client to monitor from Internet  
STEP 8. To play back the Video that has been recorded in Main Computer, Select  
On Main Computer where DVR Card Installed  
‘Remote Playback’ on displayed page.  
STEP 1. Make sure the computer is connected to Internet. DSL or Cable Modem, or T1/  
STEP 9. Click on ‘Config’.  
Remote server: the IP address of main computer.  
IP port: 1161.  
T3 line.  
STEP 2. Find out your routers public IP address. You can go to www.myipaddress from  
the computer the card is installed in.  
STEP 3. Open up the SuperDVR program and go to basic configuration. Checkmark  
STEP 10. Then click ‘OK’.  
ENABLE Web Camera Service and Remote Play Back Service.  
STEP 11. Click ‘Login’. Now you should be able to play back the recorded video from  
STEP 4. Make Note of Data Port, Command Port and RPB port.  
Main Computer.  
NOTE! If you are connecting to internet using a router, you need to configure  
the setup of the router and do the port forwarding. Ports that need to be  
forwarded: 80, 1159 and 1160. Check your router manual on how to set that  
up.  
102  
103  
Download from Www.Somanuals.com. All Manuals Search And Download.  
FUNCTION TREE  
SYSTEM CONFIGURATION TREE  
Config  
BasicConfig  
Video ProcAmp  
Alarm Config  
PTZ Config  
Serial Port  
Schedule Config  
Motion DetectConfig  
Authorization  
System Config  
Caption Mode  
Interval ofAutoDwell  
CallMonitor Mode  
Resolution  
SelectCamera  
Brightness  
Contrast  
Hue  
Saturation  
Gain Mode  
System Config  
Buzzer  
DiskShortage  
Motion Hold Time  
Sensor Hold Time  
Prerecord Enable  
Prerecord Time  
Remote Alarm  
SelectSchedule Type  
Schedule record  
Motion Detect  
Sensor Alarm  
Alarm Output  
SelectCamera  
Motion Area  
Sensitivity  
Add User  
EditRights  
Delete User  
PortIndex  
Baud rate  
Data bits  
Paritybits  
Stop bits  
DeInterlace  
Storage Disk  
Auto Gain Enabled  
Gain Value  
Schedule Operate  
SelectSchedule  
Add  
Edit  
Delete  
Protocol  
SelectCamera  
Enable  
Protocol Type  
Address  
SelectDisk  
Recycle  
Enable  
PC List  
WindowsAuto Login  
Sensor Alarm Config  
OutputDevice Config  
AutoMail Config  
UserName  
Password  
SMTPServer  
User Name  
Email From  
Password  
Auto Reboot  
Enable  
Interval  
Time Set  
Send To  
Subject  
Live Audio  
Message Body  
Attach Picture  
Send Mail Test  
Audio Config  
SelectChannel  
Gain Adjust  
NetworkService  
Http Port  
WebCam Service  
Enable  
Data Port  
Command Port  
RPBService  
Enable  
RPBPort  
Video Quality  
Camera Config  
Switch  
Name  
Time Stamp  
Record Mode  
Schedule  
Manual  
Motion Dectect  
Sensor  
Record Quality  
Record Frame Rate  
Schedule  
Manual  
Motion Dectect  
Sensor  
Security  
104  
105  
Download from Www.Somanuals.com. All Manuals Search And Download.  
IE CLIENT FUNCTION TREE  
REMOTE PLAYBACK FUNCTION TREE  
106  
107  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Q-SEE PRODUCT WARRANTY  
Q-See is proud to back all of our products with a conditional service warranty covering all  
hardware for 12 months from the date of purchase. Additionally, our products also come with  
a free exchange policy that covers all manufacturing defects for one month from the date of  
purchase. Permanent upgrading service is provided for the software.  
QUESTIONS OR COMMENTS? CONTACT US  
PRODUCT SUPPORT, DOWNLOADS,  
MAILING ADDRESS  
Q-See Products  
Digital Peripheral Solutions, Inc.  
Liability Exclusions:  
FIRMWARE UPDATES  
& MANUALS  
Any product malfunction or abnormalities in operation or damage caused by the following  
reasons are not within the free service scope of our company:  
8015 E. Crystal Drive  
Anaheim, CA 92807  
1. Equipment damage caused by improper operation.  
CUSTOMER SUPPORT  
E-mail: support@dpsi-usa.com  
2. Improper equipment operation environment and conditions (e.g., improper power,  
extreme environmental temperatures, humidity, lightning and sudden surges of  
electricity).  
FAX  
714-998-3509  
Phone: 877-998-3440 (M-F, 9-5 PST)  
3. Damage caused by acts of nature (e.g., earthquake, fire, etc).  
4. Equipment damage caused by the maintenance of personnel not authorized by Q-See.  
5. Product sold over 12 months ago.  
WEBSITE  
In order to fulfill the terms of your warranty, you must complete the registration process after  
purchasing our product. To do this, simply fill out the Users Information Card on our website  
108  
109  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Digital Peripheral Solutions, Inc.  
8015 E. Crystal Drive  
Anaheim, CA 92807  
110  
Download from Www.Somanuals.com. All Manuals Search And Download.  

QSC Audio Stereo Amplifier PL218 User Guide
Quasar Garage Door Opener EUR511514 User Guide
Ricoh Printer EMP 156 User Guide
Roland Musical Instrument VK 8 User Guide
Samsung Car Video System 650FP User Guide
Samsung Computer Drive SE 208DB User Guide
Samsung Dishwasher DW80F800UWS User Guide
Samsung DVR SRN 472S 1TB User Guide
Samsung Washer Dryer J1055AC User Guide
Sennheiser Headphones HDI 91 PI User Guide