proline
Range Hoods
For model numbers:
PLJW101 / PLFW101 / PLJW102 / PLFW102
user manual
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Table of Contents
Dear Valued Customer,
1
Saftey Notice
1
Congratulations on your recent purchase of a new PROLINE range hood!
To use your hood to its maximum potential, familiarize yourself with the
controls and features of your new hood. This manual will step you through
the installation of your hood, and how to maintain it. Read and use this care
manual thoroughly, beginning with the Important Safety Notice section.
2
Diagrams
2-7
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Wall Hood .
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Control Panel .
All PROLINE hoods are designed and manufactured with the closest atten-
tion to detail. If you ever experience a problem with your product, check the
Troubleshooting section of this manual first. This section is a quick reference
designed to save you time by answering your most common questions right
away. If you still need help, please feel free to contact our Customer Support
Team for assistance:
Filters .
Venting .
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Installation
8-15
Preparation
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PROLINE Customer Support
1750 S 500 W, Suite 400
Salt Lake City, UT 84115
1-877-901-5530 (Toll Free)
Wall Hood .
Island Hood
. 9-11
.12-13
.14-15
Undercabinet or Insert.
Hours: Monday-Friday 7am-5pm Mountain Standard Time
4
5
6
Care & Cleaning
16-17
18
Thank you for buying PROLINE! We are dedicated to delivering you quality
hoods at amazingly low prices. We are confident you’ll enjoy your new PRO-
LINE hood for many years to come.
Troubleshooting
Purchase Information
19-21
Best,
Warranty
Returns .
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19
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The PROLINE Customer Support Team
Exchanges .
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IMPORTANT SAFETY NOTICE
IMPORTANT SAFETY NOTICE
IMPORTANT SAFETY NOTICE
1
1
Installer: Leave this guide with the homeowner.
warning
♦ If you receive a damaged product, immediately contact PROLINE Customer Support. Do not
Consumer: Keep this guide for future reference.
install or use a damaged hood.
The Important Safety Notice and warnings in this manual are not meant to cover all
possible problems and situations that can occur. Use common sense and caution when
installing, maintaining or operating this or any other appliance.
♦ Do not install, repair or replace any part of the range hood unless specifically recommend-
ed in the literature accompanying it.
♦ Use the range hood only for its intended purpose as outlined in this manual. DO NOT use
this range hood to vent hazardous or explosive materials or vapors.
Always contact the PROLINE Customer Support Team (1-877-901-5530) with any prob-
lems or situations that you do not understand.
♦ Do not tamper with the controls.
♦ Never allow the filters to become blocked or clogged. Do not allow foreign objects, such as
Safety Symbols and Labels
cigarettes or napkins, to be sucked into the hood.
♦ If the cooktop and range hood are near a window, use an appropriate window treatment.
Avoid long drapes or other window coverings that could blow over the cooktop and hood,
resulting in a fire hazard.
danger
To avoid the possibility of explosion or fire, do not store or use combustible, flammable
or explosive vapors and liquids (such as gasoline) inside or in the vicinity of this or
any other appliance. Keep items that could explode (such as aerosol cans) away from
cooktop burners, ovens and range hoods. Do not store flammable or explosive materials
in adjacent cabinets or surrounding areas.
♦ Always run the blower(s) while the cooktop is operating.
♦ Do not leave children or pets alone or unattended in the area while the cooktop and range
hood are in use. .
♦ The minimum vertical distance between the cooking surface and the exterior part of the
hood must be no less than 28” (71 cm). The vertical distance may be longer for the range
or cooktop being used.
warning
To reduce the risk of a range top grease fire:
WARNING - TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
1. Never leave surface units unattended at high settings. Boil-overs cause smoking and greasy
spills that may ignite. Heat oils slowly on low or medium settings.
2. Always turn hood ON when cooking at high heat
1. Use this unit only in the manner intended by the manufacturer. If you have
questions, contact PROLINE Customer Support.
3. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or
filter.
2. Before servicing or cleaning your hood, turn the power off.
To reduce the risk of injury to person in the event of a range top grease fire:
4. SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the
burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACU-
ATE AND CALL THE FIRE DEPARTMENT.
General Safety Precautions:
To reduce the risk of fire, electric shock, serious injury or death when using your range hood,
5. NEVER PICK UP A FLAMING PAN - you may be burned.
follow basic safety precautions, including the following:
6. DO NOT USE WATER, including wet dish clothes or towels - a violent steam explosion may
result.
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USER MANUAL
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3
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PROLINERANGE HOODS
Wall or Island Hood
Control Panel
c
b
a
HEAT LAMP - Turn on and off heat lamp by pressing the heat button on the
left.
C
LIGHTS - Turn on and off lights by pressing the light button.
d
SPEEDS - 4 speed touch controls. Press the button of your desired fan speed.
Lowest speed is the quietest, highest speed is the most powerful.
POWER - Turn on and off power to your hood by pressing the power button on
the right.
E
A - HOOD directs heat and smoke into the hood’s internal blower system. The
blower forces heat and smoke from cooking into the chimney.
B - CHIMNEY vents air from cooking to the outside of the home. Attach here.
C - CONTROL PANEL - controls the hood’s various features.
D - FILTER(S) - Stainless steel baffle filters prevent grease and grime from get-
ting into the blower(s). The number and type of filters depends on the model.
E - LIGHTS - (2) 20watt halogen lights.
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USER MANUAL
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PROLINERANGE HOODS
grease filters
ductless filters
charcoal filter
baffle filter
We recommend venting your hood directly outdoors if at all possible. If you do
not have the option to vent your hood outside, charcoal filters are a convenient
alternative. These filters clean impurities and odors from the air as it recirculates
through your home. There are two styles of charcoal filters - round and square.
The type you receive with your order will depend on the model of your hood.
The baffle filter is equipped with a spring
loaded handle. To remove from the hood,
pull back toward the wall and down.
Square
Round
1. Remove the stainless steel or aluminum filters from the bottom of the hood.
2. Locate the existing raised support screws (A) on each side of the internal
motor(s).
The baffle filter can also be opened for
easy cleaning. To open unscrew the cylin-
drical handle and separate the layers to
clean..
3. For each motor side, position charcoal filter over its support screw and rotate
to lock into place.
Please note: We recommend you replace your charcoal filters after 150 hours
of cooking, or every 3-6 months, depending on how often you cook.
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USER MANUAL
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PROLINERANGE HOODS
venting options
venting requirements
height & venting requirements
horizontal wall venting
For best operation, we recommend you:
Option 1
Option 2
♦ allow 28-36” between the top of your
cooking surface and the bottom of
hood
♦ vent vertically through the roof if
possible
♦ vent through a side wall if you can-
not vent directly above your range
hood
♦ use 8” round (or 3-1/4 x 10” rectan-
gular) metal ducting
♦ use as few elbows as possible, with
no more than three 90° elbows.
♦ make sure there is at least 24” of
straight vent between any elbows
♦ use silver or duct tape to seal all
joints in the vent system
♦ use caulking to seal exterior open-
ings around the cap
vertical roof venting
♦ always use metal or aluminum ducts
for maximum airflow
♦ always keep the duct clean to en-
sure proper airflow
DO NOT:
♦ terminate the vent system into an attic or
other enclosed area
♦ use 4” (10.2 cm) laundry-type wall caps
♦ use plastic venting
warning
It is important to install the hood at the proper mounting height. Hoods mounted too
low could result in heat damage and fire hazard. Hoods mounted too high will be
hard to reach and will lose performance and efficiency.
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USER MANUAL
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PROLINERANGE HOODS
preparation
inspect range hood
wall hood installation
Plan where the ductwork will be located. Install proper-sized duct work, and roof or wall
cap, depending on where you will be venting your hood. Recommended and most com-
mon installations are shown in the venting diagrams above. Adjust your measurements
to accomodate heights of ceilings, cabinets, or rangetops.
1. Check contents of box:
♦ range hood
♦ wall or ceiling mounting bracket
♦ small bag of hardware
Install anchors and screws
step 1
♦ chimney (only on certain models)
♦ support brackets (only on certain models)
♦ transition duct (only on certain models)
Markings you’ll need:
♦ center line of installation area
♦ location of studs
♦ horizontal line 28” - 36” above the
cook top (this is where the bottom of
the range hood will be)
2. Test
♦ plug in and test controls, lights, fan
♦ inspect for any damage during shipping
Use one panel of the cardboard ship-
ping box to trace an outline of the
hood.
♦ you must report any damage to Proline within 7 days for a refund
♦ Place the cardboard panel against the
range hood and trace an outline
tools you’ll need:
♦ power drill
♦ Find the center point of range hood
(directly between mounting holes) and
mark it on the cardboard panel
♦ screwdrivers
♦ drill bit
♦ tape measurer
♦ Find the mounting points on the hood
and mark them on the panel
♦ marking pencils
♦ Transfer the panel to the wall, lining
the bottom of panel to the horizontal
line
♦ duct tape aluminum backed
♦ level
♦ wall anchors (Make sure to buy the right kind. Hardware stores can help.)
♦ Line up the center point of the panel
with center point on the wall
prepare ductwork
♦ Find mounting points on the card-
board and poke holes through it,
marking where you will mount the
hood to the wall.
Ductwork should already be punched through celling (or the wall if ceiling is not
an option) and ready to hook up to the range hood before beginning installa-
tion. See venting requirements on page 7 of this user manual.
If you are not venting to the outside of your home, be sure to install your
charcoal filters before mounting the hood to the wall. See information on char-
coal filters on page 5 of this manual.
♦ Predrill holes where your mounting
marks are, then insert wall anchors
and mounting screws
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USER MANUAL
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PROLINERANGE HOODS
wall hood installation
wall hood installation
Install ceiling bracket
Install chimney
step 2
step 4
♦ Take off protective laminate coating
♦ Place the chimney bracket against the ceiling
♦ Place the chimney on top of range hood base
♦ Find the center point of the bracket and mark
♦ Make sure the chimney is facing the correct
direction (the vertical vent should be on the
top)
it
♦ Line the bracket center point with the center
point on the wall
♦ Secure the lower portion of the chimney to the
♦ Mark the locations of bracket holes on wall
♦ Drill holes into the wall where you’ve marked
♦ Install wall anchors into these holes
♦ Screw ceiling bracket into place
base of the hood
♦ Attach the chimney to the ceiling mounting
bracket
♦ Screw the chimney into place on both sides
♦ Now the chimney is secured to the ceiling and
♦ Chimney will mount on this bracket
wall
Hang hood and connect
Install grease filter
step 3
step 5
♦ Carefully hang the hood on the wall, attaching it
♦ Peel off any protective tape or film.
to the studs using the screws already in place
♦ Pop spring loaded filter into place
♦ Line up bottom of range hood with your bottom
♦ That’s it! Now you’re ready to try out your new
line on the wall
range hood
♦ Tighten and anchor the hood to the wall
♦ Make sure to anchor the hood to a stud so the
wall can support the weight of the range hood
♦ Attach your ductwork to the top of the hood
♦ Duct tape into place
♦ Find the three pronged plug and connect to an
electrical outlet
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USER MANUAL
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PROLINERANGE HOODS
island hood installation
island hood installation
Install Chimney
step 1 Mark ceiling
step 4
♦ place 4 marks on the ceiling, directly above the 4
♦ slide inner chimney sleeve over support brackets,
corners of your cooktop
covering the ceiling bracket
♦ drawing on the ceiling, connect those 4 marks into
♦ screw into place at the top of ceiling bracket
a rectangular shape
♦ slide outer chimney sleeve to the bottom portion
♦ this shape should be the same as the perimeter of
your cooktop, and located on the ceiling directly
above the cooktop
of the chimney
♦ adjust until the bottom chimney sleeve comes a
few inches from the bottom of the support brack-
ets
♦ find the center point. This is where you will mount
your ceiling bracket
♦ you may want to use painters tape to help hold
the chimney in place while you proceed to step 5
Install ceiling bracket
step 2
*ceiling bracket must be mounted to a weight-bearing ceiling able to support at least twice the weight of the hood.*
Attach Hood
step 5
*first make sure your ductwork and electrical work are pulled through the ceiling and ready to go
(see preparation work and step 2 above)
♦ center the bracket on the ceiling, directly above
your cooktop (using your lines from step 1)
♦ if your hood comes with a transition ducting piece,
♦ trace the outline of the ceiling bracket onto the
secure it to the base of your hood before mount-
ing
ceiling
♦ mark the 4 corners where you will drill holes
♦ place the base of the hood directly under the
chimney
♦ if you are venting to the outside of your home:
cut out a hole in the ceiling and drop your rigid
ductwork and electrical wiring though the hole
♦ screw hood to the support brackets on all 4 cor-
ners
♦ put chimney bracket against ceiling
♦ feed electrical and ducting work through chimney
♦ drill holes into ceiling where marked, securing the
♦ slide outer chimney sleeve down into place, meet-
ceiling bracket into place
ing the top of the hood
step 3 Install support brackets
step 6 Install Filters
♦ if your hood will be ductless, install the charcoal
filter (see filter information after the Control Panel
diagram above)
♦ place brackets vertically along 4 cor-
ners of the ceiling bracket
♦ extend the brackets to the appropri-
ate length. (the bottom of the hood
should be 28”-36” above the cooktop)
♦ peel off any protective tape or film on the metal
filter
♦ pop the spring loaded metal filter into place, di-
rectly under the hood
♦ screw all support brackets to the ceil-
ing mounting bracket
♦ That’s it! Now you’re ready to enjoy your new
island hood!
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USER MANUAL
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PROLINERANGE HOODS
hood insert installation
hood insert installation
step 1
step 4
Mark the leveling point of the hood.
Position two mounting screws on
the wall leaving 1/8” space between
the wall and your hood. If you are
installing under a cabinet, the hood
should be flush with the front of the
cabinet. Make sure you mount the
hood on wall studs or lumbars for
secure placement.
Align hood-mounting bracket to
the screws on the wall and hook
hood into place. Additional mount-
ing fasteners may be used to further
secure your hood.
step 2
step 5
Attach the hood-mounting bracket
to the back of the hood with the six
screws provided.
Use 6” or 8” round steel pipe to
connect the exhaust on the hood
to the ductwork above. Use silver
tape or duct tape to make all joints
secure and air tight.
step 3
step 6
Puncture the knockout wire access
hole at the back of the hood and
pull the electrical wires through the
back.
Make your electrical connections. The
hood comes with a grounded three
prong plug that can either be direct
wired or plugged into a 20 amp
circuit.
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USER MANUAL
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PROLINERANGE HOODS
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PROLINERANGE HOODS
Care & Cleaning
Care & Cleaning
replacing the light bulb
warning
♦ Make sure the range hood is unplugged or turn OFF breaker
♦ Never put your hand into the area housing the fan while the fan is operating
♦ Turn off power to the hood before cleaning
♦ Place a flat-head screwdriver between light cover and housing to remove cover
♦ Gently pull defective bulb straight out and discard
♦ Make sure your cooktop and hood are cool before cleaning
♦ Use only the types of cleaning solutions mentioned in this manual
♦ Completely dry the filter(s) immediately after cleaning
♦ Wear a cotton glove or use a cloth to handle the replacement bulb (DO NOT
handle with bare fingers as this may shorten the life of the bulb)
♦ Push gently but securely into light socket. (DO NOT push too hard as bulb legs
may break off)
♦ Replace light cover
cleaning exterior surfaces
♦ Regular care will help preserve the appearance of your range hood.
♦ Always wipe stainless steel surfaces with the grain to avoid scratches
♦ Clean periodically with hot soapy water and clean cotton cloth.
♦ For heavier soil, use a liquid degreaser such as 409™ or Fantastic™.
♦ Turn ON breaker and range hood to test operation
removing the filter
♦ If hood looks splotchy, use a stainless steel cleaner on the surface. Promptly
and gently remove cleaner with a soft towel or wipe.
♦ After cleaning, you may use non-abrasive stainless steel polish (such as 3m™ or
ZEP™) to buff out stainless luster. Always scrub lightly and with a clean cotton
cloth.
DO NOT:
♦ Use corrosive or abrasive detergent (eg, Comet Power Scrub™ or EZ-Off™
oven cleaner).
♦ Use steel wool or scouring pads, which will scratch and damage the stain-
less steel surface.
♦ Leak cleaning solution onto or into the control panel
♦ Allow deposits to accumulate or remain on the hood
♦ Allow salt solutions, disinfectants, bleaches, or cleaning compounds to re-
♦ The filter (A) is located on the bottom of the hood, directly above the cooking
main in contact with the stainless steel for extended periods.
surface.
♦ Hold the filter in place with one hand and pull back on the release lever (B)
cleaning the filter
with the other.
All PROLINE hoods come with either an aluminum mesh or stainless steel baffle filter.
Both types of filters are dishwasher safe for easy cleaning. If handwashing your filter,
follow the instructions in the “Cleaning Exterior Surfaces” section above.
♦ While pulling back on the release lever, lower the filter out of the hood. On
hoods with more than one filter, remove, clean and replace all of the filters.
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USER MANUAL
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19
troubleshooting
NOTHING WORKS (Control Panel not lit, Blower not working)
Warranty
All PROLINE range hoods come with a Two Year Warranty on Parts, and a One
Year Warranty on Labor.
Solution 1: Turn on power at circuit breaker panel or fuse box. Check for
tripped breaker or blown fuse.
Who is Covered:
Only the original purchaser for residential products purchased in the continental
United States (limited warranty in Canada, Hawaii, and Alaska).
Solution 2: Make sure hood main power switch is on.
LIGHTS NOT TURNING ON
Two Year Warranty - Parts & Labor
Solution 1: see “nothing works”
For two years from the date of original purchase, we will repair or replace any
parts or components that failed due to manufacturing defects. We will also pay
for any labor costs associated with installation or replacement of defective parts.
Save a receipt of your repair bills and contact us for a reimbursement.
Solution 2: Swap out lights to determine if bulbs are defective.
RANGE HOOD VIBRATES WHEN BLOWER IS ON
Solution: Make sure the range hood has been secured properly to the ceiling
or wall.
One Year Warranty - Parts Only
For one year from the date of original purchase, we will repair or replace any
non-consumable parts or components that failed due to manufacturing defects.
BLOWER SYSTEM SEEMS WEAK
Solution 1: Increase the fan speed, ensure that it is at a high enough setting.
What is NOT Covered:
♦ Consumable parts such as light bulbs and filters (stainless, aluminum, or
Solution 2: Make sure the ducting is sized correctly. Range hood will not
function efficiently with insufficient duct size (IE, 9” duct over 8” hole)
charcoal)
♦ Damage due to natural wear, improper maintenance, or use of abrasive
Solution 3: Check to see if duct is clogged or if damper unit (half-circular
flapper) is installed incorrectly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
cleaning products
♦ Chips, dents, or cracks due to abuse, misuse, or improper installation
♦ Damage caused by accident, fire, floods, or natural disaster
AIR NOT VENTING OUT PROPERLY
Solution 1: Make sure there is at least 28” (71 cm) between the stove top
and the bottom of the hood
Solution 2: Reduce the number of elbows and length of duct work. Check to
ensure all joints are properly connected, sealed, and taped.
Solution 3: Make sure power is on high speed for heavy cooking.
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PROLINERANGE HOODS
Returns
Exchanges
upon receipt of your hood:
exchanges
1) Inspect your hood for any damage in shipping
2) Plug in and test controls (lights, fan)
1. You must request an exchange directly to PROLINE within 14 days.
2. Notify us of your reason for the exchange. Provide a photo if your hood is
3) Call 1-877-901-5530 within 7 days to report any damage
damaged.
3. We will help arrange for returned shipping of your hood.
Please note: you must report any damage directly to PROLINE within 7 days of
4. Once we receive your original hood, we will send the replacement hood.
receipt if you wish to receive a replacement or refund.
returns
Damaged Returns
Please Note:
♦ We will only allow one undamaged exchange per purchase.
♦ Your replacement hood must be of equal or lesser value.
1. You must report damage directly to PROLINE within 7 days to receive a full
refund.
♦ If the value of your replacement hood is higher, you will be responsible for
2. Send a photo showing the damage. We need this before we can approve your
paying the difference in price.
damage claim.
3. Once your claim is approved, we will arrange for a damage pickup.
return claims not accepted if:
4. A new replacement hood will be sent to you after the damaged hood has been
received and inspected.
♦ Hood has been installed
♦ Hood has been custom cut or otherwise altered
♦ Damage is reported after 7 days
Please Note: Free returned shipping only applies to 48 contiguous United
States. Hawaii, Alaska and Canada must pay regular shipping rates.
♦ Original packaging or parts are missing
Undamaged Returns
1. Contact PROLINE Customer Support within 30 days with your intent and reason
for refund
2. You will pay a 20% factory restocking fee
3. You will be responsible for all returned shipping costs. We can help arrange for
a pickup if requested.
Contact:
PROLINE Range Hoods
1-877-901-5530
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