Printronix Printer L5535 User Manual

Operator’s  
Guide  
The Printronix L5535 Multifunction Printer  
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L5535 Multifunction Printer  
Operator’s Guide  
171638-001B  
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Software License Agreement  
CAREFULLY READ THE FOLLOWING TERMS AND  
CONDITIONS BEFORE USING THIS PRINTER. USING THIS  
PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS  
AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS  
AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND  
ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS  
TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY  
WILL BE REFUNDED.  
Definitions.  
“Software” shall mean the digitally encoded, machine-readable  
data and program. The term “Software Product” includes the  
Software resident in the printer and its documentation. The  
Software Product is licensed (not sold) to you, and Printronix, Inc.  
either owns or licenses from other vendors who own, all copyright,  
trade secret, patent and other proprietary rights in the Software  
Product.  
License.  
1. Authorized Use. You agree to accept a non-exclusive license  
to use the Software resident in the printer solely for your own  
customary business or personal purposes.  
2. Restrictions.  
a. To protect the proprietary rights of Printronix, Inc., you  
agree to maintain the Software Product and other  
proprietary information concerning the typefaces in strict  
confidence.  
b. You agree not to duplicate or copy the Software Product.  
c. You shall not sublicense, sell, lease, or otherwise transfer  
all or any portion of the Software Product separate from the  
printer, without the prior written consent of Printronix, Inc.  
d. You may not modify or prepare derivative works of the  
Software Product.  
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e. You may not transmit the Software Product over a network,  
by telephone, or electronically using any means; or reverse  
engineer, decompile or disassemble the Software.  
f. You agree to keep confidential and use your best efforts to  
prevent and protect the contents of the Software Product  
from unauthorized disclosure or use.  
3. Transfer. You may transfer the Software Product with the  
printer, but only if the recipient agrees to accept the terms and  
conditions of this Agreement. Your license is automatically  
terminated if you transfer the Software Product and printer.  
Limited Software Product Warranty  
Printronix, Inc. warrants that for ninety (90) days after delivery, the  
Software will perform in accordance with specifications published  
by Printronix, Inc. Printronix, Inc. does not warrant that the Software  
is free from all bugs, errors and omissions.  
Remedy  
Your exclusive remedy and the sole liability of Printronix, Inc. in  
connection with the Software is replacement of defective software  
with a copy of the same version and revision level.  
Disclaimer of Warranties and Limitation of Remedies  
1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES,  
EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF  
FITNESS FOR A PARTICULAR PURPOSE AND  
MERCHANTABILITY ARE EXCLUDED.  
Printronix, Inc. does not warrant that the functions contained in  
the Software will meet your requirements or that the operation  
of the Software will be uninterrupted or error free.  
Printronix, Inc. reserves the right to make changes and/or  
improvements in the Software without notice at any time.  
2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR  
LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS,  
OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR  
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE  
OF OR INABILITY TO USE THIS PRODUCT, EVEN IF  
PRINTRONIX, INC. HAS BEEN ADVISED OF THE  
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POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES  
CAUSED BY THE ABUSE OR MANIPULATION OF THE  
SOFTWARE. SOME STATES DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE  
ABOVE LIMITATION MAY NOT APPLY TO YOU.  
3. Printronix, Inc. will not be liable for any loss or damage caused  
by delay in furnishing a Software Product or any other  
performance under this Agreement.  
4. Our entire liability and your exclusive remedies for our liability  
of any kind (including liability for negligence except liability for  
personal injury caused solely by our negligence) for the  
Software Product covered by this Agreement and all other  
performance or nonperformance by us under or related to this  
Agreement are limited to the remedies specified by this  
Agreement.  
5. California law governs this Agreement.  
Termination of License Agreement  
This License shall continue until terminated. This license may be  
terminated by agreement between you and Printronix, Inc. or by  
Printronix, Inc. if you fail to comply with the terms of this License  
and such failure is not corrected within thirty (30) days after notice.  
When this License is terminated, you shall return to the place you  
obtained them, the printer and all copies of the Software and  
documentation.  
U.S. Government Restricted Rights  
Use, duplication or disclosure by the Government is subject to  
restrictions as set forth in the Rights in Technical Data and  
Computer Software clause at FAR 242.227-7013, subdivision (b)  
(3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use,  
duplication or disclosure is subject to restrictions applicable to  
restricted rights software as set forth in FAR 52.227-19 (c) (2).  
Acknowledgement of Terms and Conditions  
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS  
AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND  
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BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE  
BOUND BY ANY STATEMENT OR REPRESENTATION NOT  
CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS  
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED  
BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH  
PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT  
THE TERMS AND CONDITIONS OF THIS AGREEMENT.  
Communication Notices  
Federal Communications Commission (FCC) Statement: This  
equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provided reasonable protection against  
harmful interference when the equipment is operated in a  
commercial environment. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment  
in a residential area is likely to cause harmful interference, in which  
case the user will be required to correct the interference at his own  
expense.  
Properly shielded and grounded cables and connectors must be  
used in order to meet FCC emission limits. Printronix is not  
responsible for any radio or television interference caused by using  
other than recommended cables and connectors or by any  
unauthorized changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user’s  
authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation.  
Canadian Department of Communications Compliance  
Statement: This Class A digital apparatus complies with Canadian  
ICES-003.  
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Avis de conformite aux normes du ministere des  
Communcations du Canada: Cet appareil numerique de la classe  
A est conform á norme NMB-003 du Canada.  
European Community (EC) Conformity Statement:  
This product is in conformity with the protection requirements of EC  
Council Directive 89/336/EEC on the approximation of the laws of  
the Member States relating to electromagnetic compatibility.  
Printronix cannot accept responsibility for any failure to satisfy the  
protection requirements resulting from a non-recommended  
modification of the product, including the fitting of non-Printronix  
option cards.  
German Conformity Statement:  
Zulassungsbescheinigung Gesetz über die elektromagnetische  
Verträglichkeit von Geraten (EMVG) vom 30. August 1995  
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen  
das EG-Konformitätszelchen - CE - zu führen.  
Der Außteller der Konformitätserklärung ist die Printronix......(1)  
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:  
Das Gerät erfüllt die Schutzanforderungen nach EN 50082-1 und  
EN 55022 Klasse A.  
EN 55022 Klasse A Geräte bedürfen folgender Hinweise:  
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht  
asreichend entstört sind, nur mit besonderer Genehmigung des  
Bundesminesters für Post und Telekommunikation oder des  
Bundesamtes für Post und Telekommunikation betrieben werden.  
Die Genehmigung wird erteilt, wenn keine elektromagnetischen  
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph  
3, Abs. 4) Dieses Genehmigungsverfahren ist nach Paragraph 9  
EMVG in Verbindung mit der entsprechenden Kostenverordnung  
(Amtsblatt 14/93) kostenpflichtig.  
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese  
Einrichtung kann im Wohnbereich Funkstörungen verursachen; in  
diesem Fall kann vom Betreiber verlangt werden, angemessene  
Maßnahmen durchzuführen und dafür aufzkommen.”  
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Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die  
Geräte, wie in den Handbüchern angegeben, zu installieren und zu  
betreiben.  
This product has been tested and found to comply with the limits for  
Class A Information Technology Equipment according to European  
Standard EN 55022. The limits for Class A equipment were derived  
for commercial and industrial environments to provide reasonable  
protection against interference with licensed communication  
equipment.  
Warning  
This is a Class A product. In a domestic  
environment this product may cause radio  
interference in which case the user may be  
required to take adequate measures.  
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Trademark Acknowledgements  
Centronics is a registered trademark of Genicom Corporation.  
CSA is a registered certification mark of The Canadian Standards  
Association.  
Dataproducts is a registered trademark of Dataproducts  
Corporation.  
DuraFusion, IGP, LinePrinter Plus, LaserLine, PSA, PGL, and  
Printronix are registered trademarks of Printronix, Inc.  
EIA is a registered service mark of the Electronic Industries  
Association.  
Epson is a registered trademark of Seiko Epson Corporation.  
Ethernet is a trademark of Xerox Corporation.  
Hitachi is a registered trademark of Kabushiki Kaisha Hitachi  
Seisakusho DBA Hitachi, Ltd.  
IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and  
IPDS are trademarks of International Business Machines  
Corporation.  
MS-DOS and Windows are registered trademarks of Microsoft  
Corporation.  
PhoenixPage PCL 5 is a registered trademark of Phoenix  
Technologies LTD.  
SELFOC is a registered trademark of Nippon Sheet Glass Co., Ltd.  
3M is a registered trademark of the Minnesota Mining and  
Manufacturing Company.  
Toray is a registered trademark, and Toraysee is a trademark of  
Toray Industries, Inc.  
UL is a registered certification mark of Underwriters Laboratories  
Inc.  
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This product uses Intellifont Scalable typefaces and Intellifont  
technology. Intellifont is a registered trademark of Agfa Division,  
Miles Incorporated (Agfa).  
CG, Garth Graphic, Intellifont, and Type Director are registered  
trademarks, and Shannon and CG Triumvirate are trademarks of  
Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century  
Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG  
Omega, and CG Palacio are products of Agfa Corporation. CG  
Times, based on Times New Roman under license from The  
Monotype Corporation Plc is a product of Agfa.  
Univers is a registered trademark of Linotype AG and/or its  
subsidiaries.  
Letraset is a registered trademark, and Aachen, Revue and  
University Roman are trademarks of Esselte Pendaflex  
Corporation.  
Futura is a registered trademark of Fundición Tipográfica Neufville,  
S.A.  
ITC Avant Garde Gothic, ITC Benguiat, ITC Bookman, ITC  
Century, ITC Cheltenham, ITC Clearface, ITC Galliard, ITC  
Korinna, ITC Lubalin Graph, ITC Souvenir, ITC Tiepolo, ITC Zapf  
Chancery, and ITC Zapf Dingbats are registered trademarks of  
International Typeface Corporation.  
Albertus, Gill Sans, and Times New Roman are registered  
trademarks, and Monotype Baskerville is a trademark of The  
Monotype Corporation Plc, registered in the U.S. Pat. and TM office  
and elsewhere.  
Hiroshige and Marigold are trademarks of AlphaOmega  
Typography, Inc.  
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Printronix, Inc. makes no representations or warranties of any kind  
regarding this material, including, but not limited to, implied  
warranties of merchantability and fitness for a particular purpose.  
Printronix, Inc. shall not be held responsible for errors contained  
herein or any omissions from this material or for any damages,  
whether direct, indirect, incidental or consequential, in connection  
with the furnishing, distribution, performance or use of this material.  
The information in this manual is subject to change without notice.  
This document contains proprietary information protected by  
copyright. No part of this document may be reproduced, copied,  
translated or incorporated in any other material in any form or by  
any means, whether manual, graphic, electronic, mechanical or  
otherwise, without the prior written consent of Printronix, Inc.  
Copyright 2000, Printronix, Inc. All rights reserved.  
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Table of Contents  
13  
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Table of Contents  
14  
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Table of Contents  
15  
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Table of Contents  
16  
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1
Introduction  
About This Manual  
This manual explains how to use your printer.  
Safety Notices And Special Information  
For your safety and to protect valuable equipment, it is very  
important that you read and comply with all information highlighted  
under the following special headings:  
WARNING  
A warning notice calls attention to a condition that could harm  
you.  
WARNUNG  
Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin.  
AVISO  
Las notas de adviso llaman la atención sobre una condición  
que puede causar lesiones.  
ATTENTION  
Attire votre attention sur une opération pouvant présenter un  
danger.  
AVVERTENZA  
Un’indicazione di avvertenza segnala una condizione di  
pericolo suscttibile causare lesioni all’operatore.  
CAUTION  
A caution notice calls attention to a condition that could  
damage the printer.  
17  
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Chapter 1  
IMPORTANT  
General Safety Precautions  
An important notice provides information that is vital to proper  
operation of the printer.  
NOTE: A note provides information and helpful tips about printer  
operation.  
Keys And Display Messages  
Keys and indicators that are labeled on the printer are printed in  
uppercase letters. For example:  
Press ENTER to select the value shown on the LCD.  
Messages that appear on the control panel message display (called  
the Liquid Crystal Display, or LCD), are printed in uppercase letters  
and enclosed in quotation marks. For example:  
“ENTER SWITCH LOCKED” appears on the LCD.  
General Safety Precautions  
Observe the following precautions at all times to ensure safe  
operation of the printer.  
Read all instructions and save them for future use.  
Follow all safety notices and instructions printed in this manual and  
marked on the printer.  
The operator-accessible power switch does not shut off all power to  
the printer. You must unplug the power cord to shut off all power to  
the printer.  
The printer relies on protective devices in the building installation  
for protection. The printer must be connected to a 30 Amp, 250 V  
outlet.  
Do not operate the printer in a room which is not properly  
ventilated. It is recommended that the room be at least 1,000 cubic  
feet with one air exchange every two hours.  
Remove packaging materials carefully and save for possible future  
use. If the printer is powered on without removing all internal tape  
and packing, the printer may be damaged.  
18  
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Keep combustible materials away from the printer. Dispose of used  
toner properly, as it is flammable.  
Keep away from components in the printer that are potentially  
hazardous or easily damaged. For example, the fuser unit becomes  
very hot under normal operating conditions, and several  
components use high voltage.  
Do not block or obstruct any cabinet ventilation slots.  
Never spill liquid on the printer. Use only approved cleaning agents  
and methods.  
Put nothing on the power cord. Do not locate the power cord where  
people will walk on it. Do not place the power cord under any  
carpet.  
Do not lean on or put heavy objects on top of the printer.  
Do not put your hand into the power paper stacker when the printer  
is in operation.  
Turn off the power immediately if the printer emits an unusual noise  
or smell.  
Do not look directly at the flash lamp light.  
19  
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Chapter 1  
Safety Label And Component Locations  
Safety Label And Component Locations  
4
3
2
5
1
6
7
8
9
10  
11  
16  
12  
13  
15  
14  
20  
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Legend:  
1) Face Up Paper Output Tray  
2) Rear Cover  
3) Face Down Paper Output Tray  
4) Top Cover  
5) Front Upper Cover  
6) Power Paper Stacker (Optional)  
7) CAUTION  
8) Rear Cover  
9) Top Cover  
10) Cut Sheet Paper Input Cassette (Optional)  
11) Power Switch  
12) CAUTION  
13) Host I/O Connections  
14) Fanfold Paper  
15) Control Panel  
16) Front Upper Cover  
Figure 1: Safety Labels and Components  
21  
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Chapter 1  
Safety Label And Component Locations  
%
$
1
$
2
%
3
5
4
Legend:  
1) Open/Close Button  
2) Front Upper Cover  
3) CAUTION  
4) CAUTION  
5) WARNING  
Figure 2: Front View with Front Upper Cover Open  
22  
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3
5
4
2
1
6
7
8
9
10  
11  
12  
Legend:  
1) Fuser Unit  
2) Cleaning Unit  
3) Discharge LED (not visible)  
4) Main Charger  
5) Toner Cartridge  
6) Optional Cut Sheet Paper Input Cassette  
7) Control Panel  
8) Developing Unit  
9) Waste Toner Recovery Unit  
10) Transport Unit  
11) Smoke Filter Box  
12) Power Supply for Flash Lamp  
Figure 3. Front View with Front Upper Cover Removed  
23  
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Chapter 1  
Safety Label And Component Locations  
1
$
$
2
5
6
3
4
Legend:  
1) Power Switch  
2) Serial Port  
3) Diagnostic Port  
4) General Purpose I/O Port  
5) Optional Coax/Twinax Port  
6) Parallel Port/Optional Ethernet Port  
Figure 4: Rear Cover  
24  
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Features  
About The Printer  
Features  
Printing speed is 35 pages per minute on continuous letter size and  
A4 size fanfold forms (long edge fed). In the optional cut sheet  
mode, printing speed is 27 pages per minute on letter size and A4  
size cut sheet forms (long edge fed). The printer produces printed  
output with a 300 x 300, (or optionally) 240 x 240 or 400 x 400 dots-  
per-inch (dpi) resolution in either the continuous form or cut sheet  
printing mode. See Appendix B for printer specifications.  
Features include the following:  
Continuous fanfold paper and optional cut sheet forms handling  
User-replaceable toner cartridge  
DuraFusion® flash fusion technology  
Liquid crystal display that provides operating and error  
messages  
Flash memory which stores emulations  
Non Volatile memory which stores preset configurations  
Serial and parallel interfaces  
Ethernet™ network adaptor (optional)  
Coax/Twinax interfaces (optional)  
Power stacker (optional)  
Emulations  
Your printer comes equipped with the Printronix® LinePrinter Plus®  
emulation software (which emulates an impact printer). Printronix  
LinePrinter Plus includes the following printer protocols:  
P-Series  
P-Series XQ  
Serial Matrix  
25  
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Chapter 1  
About The Printer  
Proprinter® III XL  
Epson® FX-1050  
Printronix LinePrinter Plus provides portrait and landscape image  
orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting  
are also provided. The emulation also offers optional proportional  
(scalable) fonts.  
The following optional emulations are also available:  
IGP®/PGL®  
IGP/VGL  
PCL5®  
IPDS™  
For specific information on each emulation, see the appropriate  
emulation manual.  
Fonts And Forms  
The printer provides a variety of resident fonts. The emulation you  
are using determines what resident fonts are available. For  
example, the LinePrinter Plus emulation provides CG Times, Letter  
Gothic, Courier, OCR-A, and OCR-B as standard sets of fonts.  
With either the LinePrinter Plus or PCL 5 emulations, you can load  
additional fonts into printer memory from the host computer. The  
additional fonts can be loaded into the printer memory using the  
download procedure or using host commands. The additional fonts  
can be loaded into RAM or Flash memory. If the additional fonts are  
loaded into RAM, they will be lost when the printer is reset or  
powered off. Additional fonts are accessed by host commands.  
You can store forms together with fonts. The storage space for  
forms and fonts depends upon the amount of printer memory and/  
or non-volatile Flash memory space available. You can manipulate  
different fonts and/or forms depending upon the emulation installed.  
26  
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2
Operation  
Installation Overview  
The installation and setup of your printer is intended to be done by  
a service provider who has been trained and authorized by  
Printronix. Your service provider is also responsible for doing a  
preinstallation site survey, unpacking the printer, connecting the  
power and host data cables, and installing the first set of  
consumable items in the printer. Depending on the terms of your  
service contract, your service provider might also power on your  
printer and configure it. As the owner of the printer, it is your  
responsibility to provide adequate ventilation and power for the  
printer.  
27  
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Chapter 2  
Loading Paper  
Loading Paper  
The following section explains how to load fanfold paper. To load  
cut sheet paper, go to page 31.  
Loading Fanfold Paper  
IMPORTANT  
When loading fanfold paper, be sure the leading edge of the  
paper has a clean, separated perforation (without ragged  
edges or paper chaff).  
NOTE: If you leave the printer on and replace paper, it will resume  
printing where it left off when you put it online.  
To load fanfold paper, perform the following steps. Repeat this  
procedure whenever top-of-form must be reset (e.g., after clearing  
a paper jam, loading new paper, etc.). For details on clearing paper  
jams, refer to Chapter 5, “Troubleshooting."  
1. If your printer has the optional power paper stacker installed,  
set the stacker page length adjustment on the side of the power  
stacker to match the paper length to be used.  
2. Place the fanfold paper box under the tractor unit.  
28  
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Loading Fanfold Paper  
3. Pass the leading edge of the paper between the lower paper  
guides, as shown in the illustration below.  
1
2
3
Legend:  
1) Tractor Unit  
2) Lower Paper Guides  
3) First paper fold is toward printer.  
IMPORTANT  
IMPORTANT  
To prevent jams, place the first fold of the paper facing toward  
the printer as shown.  
4. Unlock only the right tractor by pushing forward on the tractor  
lock.  
5. Open the left and right tractor gates and place the paper about  
half-way onto the tractor pins.  
Do not push the paper past the tractors into the area of the  
paper jam sensor.  
6. Close the left tractor gate.  
29  
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Chapter 2  
Loading Paper  
7. Move the right tractor to the left or right until its pins line up with  
the holes in the right edge of the paper, then close the right  
tractor gate.  
NOTE: When you place the paper on the tractors, you should  
introduce a slight amount of side-to-side tension into the  
paper. The right tractor must be set far enough to the right  
so that there are no wrinkles, looseness, etc. in the paper.  
Be careful not to set the right tractor too far to the right,  
however, as too much tension may cause the paper holes  
to tear away from the tractor pins.  
8. Lock the right tractor with the tractor lock.  
9. If you are reloading paper following a “FAN-FOLD PAPER  
EMPTY” message with the printer power on, press ONLINE to  
place the printer online. The printer automatically sets the  
physical top of form at the leading edge of the paper and  
resumes printing.  
1
2
3
Legend:  
1) Tractor Pins  
2) Tractor Gate  
3) Tractor Lock  
30  
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Loading Cut Sheet Paper (Option)  
Loading Cut Sheet Paper (Option)  
If your printer is equipped with the cut sheet paper feed option, then  
upper and lower paper input cassettes are provided. When printing  
on cut sheet paper, you can select either of two paper output trays:  
the face down tray (default) or the face up tray.  
To change the paper output tray selection, see the Cut Sheet  
Output option on the Paper Control menu. Refer to the User’s  
Manual for details.  
NOTE: If the printer runs out of paper during printing, you do not  
need to turn off power to the printer to replace paper. If  
power is maintained to the printer, when you replace the  
paper and place the printer online, it will resume printing  
automatically where it left off.  
To load cut sheet paper, perform the following steps:  
1. Pull out the desired paper cassette and remove its cover.  
31  
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Chapter 2  
Loading Paper  
2. Load the new paper uniformly in the cassette, making sure the  
leading edge of the paper is at the front of the cassette. Do not  
load more paper than specified below, otherwise a paper jam  
may occur.  
17-20 lb.  
bond  
Upper  
cassette  
Lower  
250 sheets or less  
500 sheets or less  
cassette  
21-44 lb.  
bond  
Upper  
cassette  
Lower  
1 inch or less in  
thickness  
2 inches or less in  
thickness  
cassette  
1
2
Legend:  
1) Cassette Cover  
2) Cassette  
3. Cover the cassette and insert it fully into the printer, making  
sure it is completely seated. If the cassette is not fully seated, a  
paper jam may result.  
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Loading Cut Sheet Paper (Option)  
4. If you are reloading paper following a “CUT-SHEET PAPER  
EMPTY“ message with the printer power on, press ONLINE to  
place the printer online. The printer resumes printing.  
NOTE: Occasionally, paper may become moist and wavy, resulting  
in poor print quality. If this occurs, remove the wavy sheets  
of paper from the cassette and replace them with those  
from a new package.  
In order to minimize the possibility of a paper jam:  
Only use xerographic quality paper.  
Load paper in a cassette which has been adjusted for the  
exact paper size. (To set the cassette for the paper size,  
see page 34.)  
Do not gather loose paper for use.  
Do not use wrinkled, folded, or moist paper.  
Do not leave paper in the cassettes overnight.  
Always store unused paper in a clean, dry area protected  
from sunlight.  
If a paper package is opened but not fully used, rewrap  
and seal the package and store it properly for future use.  
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Chapter 2  
Loading Paper  
Changing Cassette Paper Size (Optional  
Procedure)  
The cut sheet option comes with four cassettes (paper trays)  
preconfigured for either U.S. or Metric paper sizes. Should the  
configurations of these cassettes not meet your needs, you can  
reconfigure the cassettes as described below, or you can purchase  
additional cassettes.  
3
2
1
W
i
d
t
h
IPS 10, 11, and 12 = Upper level paper size detector sensors  
IPS 20, 21, and 22 = Lower level paper size detector sensors  
Legend:  
1) IPS (Paper Size Insert) 12/22  
2) IPS 11/21  
3) IPS 10/20  
There are three holes in the forward end of the cut sheet paper feed  
cassettes. Plastic inserts are to be set in these holes according to  
the size of the cut sheet paper loaded in the cassette (as shown in  
the table that follows).  
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Cut Sheet Tray Linking (Optional Procedure)  
When the plastic inserts in the cassette contact the paper size  
sensors on the printer, the printer determines that the paper  
cassette is in position and identifies the paper size.  
The following table lists the available standard settings for the cut  
sheet paper feed cassette (O = plastic insert; --- = no insert):  
Paper size  
Legal  
IPS 12/22  
IPS 11/21  
IPS 10/20  
---  
O
O
O
O
---  
O
Ledger  
A3  
O
---  
---  
O
B4  
O
---  
---  
O
Letter  
A4  
---  
---  
O
---  
O
Custom Size  
O
(variable width - 7.0 - 12.0 inches)  
(variable length - 8.3 - 19.6 inches)  
Cut Sheet Tray Linking (Optional Procedure)  
If your printer is equipped with the cut sheet paper feed option, you  
can use Tray Linking. Tray Linking is disabled by default. With Tray  
Linking enabled, when the active cut sheet paper tray runs out of  
paper, the printer will automatically switch to the other paper tray  
and continue printing.  
To enable or disable this feature, see the Tray Linking option on the  
Paper Control menu. Refer to the User’s Manual for details.  
NOTE: We recommend that you disable Tray Linking if the two cut  
sheet paper trays are of different sizes.  
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Chapter 2  
Loading Paper  
If the cut sheet trays are of different sizes, and Tray Linking is  
enabled, the printer will not switch to the alternate tray when the  
first tray runs out of paper, nor will it display the usual “CUT-SHEET  
PAPER EMPTY” message on the LCD. Instead, the printer stops  
printing and displays the message “TRAY MISMATCH.”  
To clear this message, either add paper to the active tray, or insert  
a matching tray in the alternate tray position. Then, press CLEAR  
on the control panel.  
Custom Tray Width (Optional Procedure)  
If your printer is equipped with the cut sheet paper feed option, it is  
possible to override the standard cut sheet paper tray widths. This  
feature is called Custom Tray Width. The standard cut sheet paper  
tray sizes are listed in the table on page 35. Using Custom Tray  
Width and specially-modified paper trays, it is possible to use  
nonstandard paper stock that is wider or narrower than the  
standard paper widths. You can use nonstandard width paper  
either in the upper tray, in the lower tray, or in both trays.  
If you are using the Custom Tray Width feature, you should adjust  
the width of the image in the printer to match your nonstandard  
width paper.  
To set a custom tray width, see the Cust. Tray Width option on the  
Paper Control menu. Refer to the User’s Manual for details.  
NOTE: The Custom Tray Width feature requires specially-modified  
paper trays.  
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Custom Tray Length (Optional Procedure)  
Custom Tray Length (Optional Procedure)  
If your printer is equipped with the cut sheet paper feed option, it is  
possible to override the standard cut sheet paper tray lengths. This  
feature is called Custom Tray Length. The standard cut sheet paper  
tray sizes are listed in the table on page 35. Using Custom Tray  
Length and specially modified paper trays, it is possible to use  
nonstandard paper stock that is longer or shorter than the standard  
paper length. You can use nonstandard length paper only in the  
lower tray.  
If you are using the Custom Tray Length feature, use the control  
panel to adjust the length of the image in the printer to match your  
nonstandard length paper from the front panel.  
To set a custom tray length, see Cut Sheet Options on the Paper  
Control menu.  
NOTE: The Custom Tray Length feature requires specially  
modified paper trays.  
Variable Length feature is enabled when the Variable Tray  
Length is enabled, but the values are resumed after the  
lower tray has been reconfigured to standard paper size.  
Paper selection has to be set to the lower tray with a  
custom tray inserted in order to make the variable tray  
length available through the control panel.  
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Chapter 2  
Powering On The Printer  
Powering On The Printer  
Printer Functions  
1
Legend:  
1) Power Switch  
CAUTION  
The printer must be connected to the proper power source:  
200, 220, or 240 VAC and 50-60 Hz, as shown on the rear panel  
label. The DC power supply must be set for the proper line  
voltage. Using an incorrect power source or improperly setting  
the DC power supply will damage the printer.  
1. Make sure the printer is plugged into the appropriate power  
source, the interface cable is connected, and the host computer  
is on.  
2. Turn on the printer by setting the power switch to | (on).  
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Printer Functions  
3. Note that when you power on the printer, the following occur:  
a. The printer reads the emulation and displays the message:  
“TESTING HARDWARE  
PLEASE WAIT...”  
b. If there are no bootup errors, the LCD displays  
“DIAGNOSTICS PASSED”  
c. The STAND BY Light flashes.  
Power Paper Stacker (Option)  
Safety Feature  
To prevent injuries, the optional power stacker is equipped with two  
safety stop bars located under the edge of the stacker (see  
following illustration). When the safety bars are pressed, stacker  
operation stops immediately. When the AUTO key is pressed, the  
stacker resumes operation.  
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Chapter 2  
Physical Description  
Physical Description  
The front (output side) of the power stacker is shown in the  
following illustration.  
2
3
1
4
5
6
7
9
8
Legend:  
1) AUTO Key  
2) STOP Key  
3) DOWN Key  
4) HEAVY Key  
5) Hook  
6) Head/Tail Length Measuring Gauge (in inches)  
7) Safety Stop Bar (not visible in figure)  
8) Elevator Table  
9) Top/Bottom Adjustment Knob  
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Printer Functions  
Stacker Operation Keys  
The power paper stacker contains the following keys for operating  
the elevator:  
AUTO: Sets the elevator in automatic mode. Pressing this key  
causes the elevator table to rise until it reaches its maximum  
upper position and enables the stacker.  
STOP: Stops the elevator, and displays the message  
“STACKER NOT READY” on the printer control panel. The  
STOP key may be used to stop the elevator from lowering after  
pressing the DOWN key.  
DOWN: Lowers the elevator until it reaches its maximum lower  
position, or until the STOP key is pressed.  
HEAVY: ON equals “Heavy Mode” for thicker paper (LED is lit);  
OFF equals “Normal Mode” for thinner paper (LED is not lit).  
This key is only active in STOP mode and when there is no  
paper in the stacker.  
When operating the power stacker in Heavy Mode, the  
maximum stack height following a cut or page eject  
depends on the page length, as shown in the following  
table:  
Page Length (inches)  
Max. Stack Height (inches)  
7.0  
7.5  
7.5  
7.2  
7.0  
6.6  
6.4  
6.1  
5.8  
5.5  
8.0  
8.5  
9.0  
9.5  
10.0  
10.5  
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Chapter 2  
Setting The Stacker Page Length  
11.0  
11.5  
12.0  
5.3  
5.0  
4.8  
NOTE: Normal Mode supports up to 28 lb. bond (105 g/m2). Heavy  
Mode must be used for media weights greater than 34 lb.  
bond (128 g/m2). Some media that are 28 lb. bond (105 g/  
m2) and higher require Heavy Mode for reliable stacking.  
Setting The Stacker Page Length  
Set the stacker page length to match the actual page length. On the  
side of the stacker, locate the adjustment knob and the window  
containing a measuring gauge (a pointer with a scale). Rotate the  
knob until the pointer matches the page length being used. See the  
illustration on page 40.  
NOTE: If the printer page length does not match the stacker page  
length, the timing of the stacker swinger arm will be  
incorrect, resulting in a folding error.  
Set the printer page length by following the instructions for  
changing printer configurations. Refer to the User’s Manual  
for details.  
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Printer Functions  
Removing Paper  
1. Upon completion of a print job, press the PAGE EJECT key on  
the printer control panel, and separate the paper at the  
perforation.  
2. Press the DOWN key on the stacker to lower the elevator  
(stacking table).  
3. Press the STOP key on the stacker when the elevator is about  
half-way down.  
NOTE: The elevator stops automatically when it is fully loaded,  
without the STOP key being pressed.  
4. Remove all paper (the completed print job) from the elevator,  
and do one of the following:  
To change the paper mode, go to Step 5  
To reload paper after a paper path error, go to Step 6  
To resume operation, go to Step 7  
5. If necessary, you may change the paper mode at this point, by  
pressing the HEAVY key. ON equals “Heavy Mode” for thicker  
paper (LED is lit); OFF equals “Normal Mode” for thinner paper  
(LED is not lit). This key is only active in STOP mode and when  
there is no paper in the stacker.  
6. If the printer reports an error which requires the paper path to  
be cleared, be sure to reload the paper with the first perforation  
facing inward (see the illustration on page 29). Then press the  
CLEAR key on the control panel. Otherwise, the paper may jam  
and/or fold incorrectly.  
7. Press the AUTO key on the stacker to automatically resume  
operation.  
CAUTION  
Always remove all paper from the elevator before pressing the  
AUTO key on the stacker. Failure to remove all paper may  
damage the stacker.  
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Chapter 2  
Stacker Full  
Stacker Full  
1. When the stacker becomes full, the printer automatically  
separates the paper at the perforation, returning the edge of  
the paper to home position on the tractors.  
2. Press the DOWN key on the stacker.  
3. Remove all paper from the stacker elevator.  
4. Press the AUTO key on the stacker to resume operation.  
5. Press the CLEAR key on the printer control panel, to clear the  
fault message and place the printer online.  
6. Check paper input to the printer to insure the first paper  
perforation is facing the printer and reload paper, if necessary,  
to align the first paper perforation.  
7. If the Reprint on Fault option is enabled in the Paper Control  
menu, the printer reprints the applicable pages. See the User’s  
Manual for more detail.  
8. Press the ONLINE key on the printer control panel, to place the  
printer online.  
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Liquid Crystal Display (LCD)  
Using The Control Panel  
1
3
2
FUSER DRUM  
LINE  
SYNC  
SYS  
AVAIL  
JOB IN  
PROCESS  
STAND BY  
PAPER PATH  
UP  
CANCEL  
ONLINE  
ONLINE  
FAULT  
CLEAR  
PREV  
NEXT  
PAGE  
EJECT  
TEST  
SHIFT  
ENTER  
DOWN  
4
1) Status Indicators  
2) Liquid Crystal Display (LCD)  
3) Paper Path Diagram  
4) Function Keys  
Figure 5. Control Panel  
The control panel is located on the top right side of the front cover.  
Liquid Crystal Display (LCD)  
The liquid crystal display (LCD) displays messages, printer  
operating status, configuration options, and error codes.  
Status Indicators  
The status indicators display the current operational status of the  
printer.  
LINE SYNC  
Twinax interface only. Indicates there is activity on the line from the  
host computer.  
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Chapter 2  
Using The Control Pane l  
SYS AVAIL  
Twinax interface only. Indicates there is activity to the current  
address on the line.  
JOB IN PROCESS  
When the printer is receiving data or processing data, JOB IN  
PROCESS flashes. If data has been processed and is waiting to be  
printed, or has been printed but not yet fused and ejected by the  
printer, JOB IN PROCESS lights continuously.  
JOB IN PROCESS does not light when the printer is not processing  
data, no data exists in the buffer, and the printer is not receiving  
data.  
STAND BY  
STAND BY flashes while the printer is executing any control panel  
command, and while the printer is unavailable for printing due to its  
normal system activities, such as booting, printing its configuration,  
writing status information, and loading applications.  
IMPORTANT  
Do not press any control panel key when STAND BY is  
flashing. The printer may carry out unwanted commands.  
ONLINE  
ONLINE is lit continuously when the printer is online (when the  
printer is ready to print and accept data from the host). It flashes  
when the printer is offline or when the printer stops because of an  
error.  
FAULT  
FAULT flashes when the printer is unavailable for printing because  
of an internal error.  
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Function Keys  
Function Keys  
The pressure-sensitive function keys are located directly below the  
status indicators. When pressing the keys, a “beep” verifies  
contact.  
The function keys permit you to configure the options of the printer.  
You can access these options via a structured menu which is  
displayed on the LCD. To navigate through the options, use the UP,  
DOWN, NEXT, and PREV keys. Press ENTER to select an option  
that appears on the LCD.  
The purpose of each function key (under normal printing mode) is  
defined below.  
For specific procedures and information regarding the configuration  
menu, see page 41.  
NOTE: You can enable or disable the panel key sound via the  
configuration menu.  
ONLINE Key  
The ONLINE key toggles the printer online and offline.  
To place the printer online, press ONLINE until the ONLINE  
status indicator remains continuously lit. The LCD displays  
“ONLINE,” along with the name of the current emulation. The  
printer can now receive and process data and print.  
To place the printer offline, press ONLINE until the ONLINE  
status indicator blinks. The LCD displays “OFFLINE.” The  
printer stops processing and printing any new data, except for  
any pages in process.  
To start downloading printer operating system files to the  
printer, hold down the ONLINE + CLEAR keys while cycling  
printer power. See Chapter 3 for more information.  
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Chapter 2  
Using The Control Pane l  
NOTE: When the printer is not in an error state, pressing ONLINE  
in any level of the configuration menu causes the printer to  
accept any configuration changes you have entered and  
return to online status. When the printer is in an error state,  
pressing ONLINE in any level of the configuration menu  
causes the printer to re-display the fault message.  
CLEAR Key  
In the fault state, press the CLEAR key to clear errors and reset  
the printer to the offline state (if all errors are cleared).  
To start downloading printer operating system files to the  
printer, hold down the ONLINE + CLEAR keys while cycling  
printer power. See Chapter 3 for more information.  
TEST Key  
When the printer is offline, you can run a test print, as configured  
under the Test Print menu (page 96), by pressing the TEST key. To  
stop the test print, press TEST again.  
Pressing TEST when the printer is online has no effect.  
SHIFT Key  
This key does not have a function of its own. It is combined with  
other keys to modify their functions.  
PAGE EJECT Key  
The PAGE EJECT key performs the following functions when the  
printer is online:  
When the JOB IN PROCESS status indicator lights steadily,  
pressing PAGE EJECT causes the printer to print all data in the  
printer. The page is then cut at the perforation (unless the Burst On  
Eject option is disabled).  
When the JOB IN PROCESS status indicator flashes, pressing  
PAGE EJECT causes the printer to attempt to print any data in the  
buffer. The paper motion caused by the page eject operation may  
interrupt the printing of data that is not currently in the buffer.  
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Function Keys  
Once the paper motion has occurred, the data that was not yet in  
the buffer should print. The page is then cut at the perforation  
(unless the Burst On Eject option is disabled).  
To start downloading files to the printer, power off, then press the  
PAGE EJECT + ONLINE key and hold them down while powering  
on the printer. (See “Downloading Files Into Flash Memory” section  
in Chapter 3.)  
IMPORTANT  
Do not press PAGE EJECT while JOB IN PROCESS is flashing,  
or your print job might become misaligned.  
When the JOB IN PROCESS status indicator is not lit or flashing,  
PAGE EJECT has no effect.  
Pressing the SHIFT + PAGE EJECT keys together moves the  
paper one page length without printing or cutting the paper. It can  
be used to feed the paper into (customer-supplied) postprocessing  
equipment.  
ENTER Key  
When you are entering parameters in the configuration menu,  
press ENTER to select the value shown in the LCD. The printer  
confirms your selection by placing an asterisk (*) next to the value  
in the display. However, if the ENTER key is locked, “ENTER  
SWITCH LOCKED” appears and the value is not accepted.  
CANCEL Key  
The CANCEL key performs the following functions when the printer  
is offline:  
Cancels the current page in process  
Cancels any pages queued to print but not yet printed  
Cancels any input data not yet processed  
Clears the reprint buffers  
Cancels a download if one is in process  
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Chapter 2  
Using The Control Pane l  
UP And DOWN Keys  
The UP and DOWN keys are used for the configuration menu:  
To unlock or lock the ENTER key, press UP + DOWN at the  
same time when the printer is offline  
The ENTER key lock can be configured to be a key  
combination other than UP + DOWN. Refer to the “Unlocking  
And Locking The Configuration Menu” section in Chapter 3 for  
more information  
To enter the configuration menu, press DOWN when the printer  
is offline  
To move between the different levels in the configuration menu,  
press either UP or DOWN as needed  
NEXT And PREV Keys  
The NEXT and PREV keys are used to move between the  
parameter options on the current level of the configuration menu.  
Press NEXT or PREV to move forward or backward through  
parameter options.  
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3
Consumables  
Replacement  
Consumables Replacement  
For the best print quality, the printer consumables should be  
replaced at the intervals specified in the following table. The yield of  
the supplies is based on a 4% coverage of letter size (8.5 inch x 11  
inch) paper. However, the yield may vary according to your print  
applications, environmental conditions, and toner density setting  
Replacement Intervals  
Replacement  
Interval (in Pages)1  
Consumable Item  
Part Number  
703532-001  
Toner Cartridge  
21,000  
Waste Toner Bottle  
Photoreceptor Drum  
703539-001  
703535-001  
150,000  
150 - 300,000  
See Note 2  
Developer  
703548-001  
705739-001  
150,000  
600,000  
Developing Unit  
Note 1: Will vary with paper size, media type, and toner coverage.  
Note 2: Replace at 300,000 pages or sooner if print quality is no longer  
acceptable. Drum life is dependent upon media used and proper maintenance and  
operation of the printer. Print media other than bond paper (e.g. labels, card stock,  
plastic, or vinyl) may reduce drum life by as much as 50%.  
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Chapter 3  
Consumables Replacement  
Replacing The Toner Cartridge  
NOTE: When replacing the toner cartridge, put the old cartridge on  
a disposable wrapper (e.g., paper towels, newspaper) to  
minimize toner spillage.  
Vinyl gloves may be worn to prevent toner from contacting the skin.  
If necessary, use only cold water to remove toner from skin or  
clothing.  
To replace the toner cartridge, perform the following steps:  
1. Place the printer OFFLINE when paper motion stops, wait 15  
seconds, then open the printer front upper cover.  
$
$
1
2
Legend:  
1) Open/Close Button  
2) Front Cover  
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Replacing The Toner Cartridge  
2. Rotate the old toner cartridge counterclockwise until the notch  
is aligned with the pin in the toner hopper, and remove the  
cartridge.  
2
1
3
Legend:  
1) Notch  
2) Toner Cartridge  
3) Positioning Pin  
3. Put the old cartridge into a plastic bag and discard it.  
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Chapter 3  
Consumables Replacement  
4. Keep the new toner cartridge in its package. Hold it level and  
shake it back and forth three or four times as shown.  
1
Legend:  
1) Toner Cartridge  
5. Remove the new toner cartridge from its package.  
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Replacing The Toner Cartridge  
6. With the cover tape facing up, begin inserting the cartridge into  
the toner hopper, and slowly pull off the cover tape in the  
direction of the arrow. Remove the last of the tape just as the  
cartridge is completely inside the hopper.  
2
1
3
4
Legend:  
1) Pin  
2) Toner Hopper  
3) Cover Tape  
4) Notch  
7. Fit the notch to the pin on the developing unit. Push the new  
toner cartridge as far as possible into the toner hopper.  
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Chapter 3  
Consumables Replacement  
8. Rotate the cartridge clockwise as far as it will turn.  
1
Legend:  
1) Toner Cartridge  
9. If any toner has spilled, remove it with wet tissue paper or a  
toner vacuum.  
10. Close the front upper cover.  
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Replacing The Waste Toner Bottle  
Replacing The Waste Toner Bottle  
The waste toner recovery unit contains the waste toner bottle and is  
located behind the front cover, as shown below. When the “WASTE  
TONER FULL” message appears on the control panel, replace the  
waste toner bottle by performing the following steps, and discard  
the full bottle. Do not reuse the bottle.  
1
Legend:  
1) Waste Toner Recovery Unit  
To replace the waste toner bottle, perform the following steps:  
1. Place the printer OFFLINE when paper motion stops, wait 15  
seconds, then open the printer front upper cover.  
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Chapter 3  
Consumables Replacement  
2. Lower the lever, pull the green handle toward you, and open  
the waste toner recovery unit.  
1
2
3
Legend:  
1) Waste Toner Recovery Unit  
2) Green Handle  
3) Opening Lever  
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Replacing The Waste Toner Bottle  
3. Remove the cap from the outside of the waste toner bottle, and  
cap the toner bottle.  
1
2
Legend:  
1) Cap  
2) Waste Toner Bottle  
4. Remove the waste toner bottle from the unit and discard it.  
5. Install a new waste toner bottle.  
6. Close the printer front cover.  
7. Clear Error 28, “WASTE TONER FULL,” as follows:  
a. Press CLEAR.  
b. Press UP and DOWN to unlock the configuration menu.  
c. Enter the configuration menu and select the Paper Control  
menu.  
d. Select the “Reset Toner Full” option and press ENTER.  
e. Exit the configuration menu.  
f. Press ONLINE.  
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Chapter 3  
Consumables Replacement  
Replacing The Photoreceptor Drum  
Drum life is dependent upon media used and proper maintenance  
and operation of the printer. Print media other than bond paper  
(e.g., labels, card stock, plastic, or vinyl) may reduce drum life as  
much as 50%.  
To replace the drum, you will need a drum auxiliary rod. Please  
read all steps before beginning the replacement procedure.  
CAUTION  
Replacement of the photoreceptor drum should be performed  
only by an individual who has received the appropriate  
training. Do not attempt this procedure without the drum  
auxiliary rod (P/N 703531-170), as you may damage the drum.  
1. Turn the power switch OFF.  
2. Open the printer front upper cover. (See page 52.)  
3. Open the waste toner recovery unit by pushing downward on  
the lever. Pull the green handle and swing the unit outward  
away from the printer. (See page 60.)  
4. Loosen the three thumbscrews on the upper inner cover. Then  
remove the cover.  
1
2
Legend:  
1) Inner Cover (upper)  
2) Thumbscrews (3)  
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Replacing The Photoreceptor Drum  
CAUTION  
Failure to perform Step 5 will damage the photoreceptor drum.  
5. Rotate the developing unit lever fully clockwise so that it is  
pointing straight up (to separate the developing unit from the  
photoreceptor drum).  
1
Legend:  
1) Lever  
6. Remove the developing unit by holding the lever in one hand  
and pulling the developing unit partially out of the printer.  
1
Legend:  
1) Hanger  
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Chapter 3  
Consumables Replacement  
7. With your other hand, grasp the hanger and remove the  
developing unit from the printer.  
8. Vacuum any spilled toner.  
CAUTION  
The transfer charger must be in the down position to avoid  
scratching the drum.  
9. Check that the transfer charger is in the down position. Move it  
to the down position by rotating the transfer elevator drive shaft  
counterclockwise. Watch the charger movement:  
a. If the charger starts to move up, it is already in the down  
position.  
b. If the charger starts to move down, continue to rotate the  
drive shaft until the charger reaches the complete down  
position.  
1
2
Legend:  
1) Transfer Charger  
2) Transfer Elevator Drive Shaft  
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Replacing The Photoreceptor Drum  
10. Lower the transport unit by turning the green lever on the  
transport unit to the left.  
1
Legend:  
1) Green Lever  
11. Loosen the three thumbscrews securing the drum plate and  
remove the drum plate.  
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Chapter 3  
Consumables Replacement  
12. Remove the two screws on the lower inner cover. Then remove  
the cover.  
1
2
3
4
Legend:  
1) Drum Plate  
2) Thumbscrews (3)  
3) Screws (2)  
4) Inner Cover  
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Replacing The Photoreceptor Drum  
13. Remove the nut from the end of the drum shaft.  
1
Legend:  
1) Nut  
14. Screw the drum auxiliary rod onto the drum shaft.  
1
Legend:  
1) Drum Auxiliary Rod  
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Chapter 3  
Consumables Replacement  
15. Carefully pull the old drum out along the drum auxiliary rod.  
Hold the ends when the drum is nearly out of the printer, and  
remove it with both hands.  
1
Legend:  
1) Drum  
16. Pack the old drum for shipment using the original packaging  
material, and close the cover of the box.  
17. Wipe the drum shaft clean with a cloth.  
CAUTION  
Avoid touching the surface of the drum with your hands; it  
reduces the life of the drum.  
18. Remove the new photoreceptor drum from its package. Do not  
discard the packaging material, as it will be needed for future  
drum disposal.  
NOTE: The ends of the drum are identical; there are no front or  
back ends. Wipe inside the endcaps of the drum with a  
cloth to ensure that they are clean.  
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Replacing The Photoreceptor Drum  
CAUTION  
Exposing the drum to light shortens its life. Do not expose the  
drum to direct sunlight, and install it within five minutes under  
typical room lighting conditions. When removing the drum  
from its packaging, do not touch the surface of the drum,  
because fingerprints and scratches can damage the surface  
and cause poor print quality.  
19. Using both hands, carefully slide the drum onto the drum  
auxiliary rod. When the drum reaches the area where the  
auxiliary rod connects to the drum shaft, lift the drum very  
slightly over the connection. Let the drum rest on the rubber  
rollers as you gently guide it into the printer.  
CAUTION  
CAUTION  
The drum must rest on the rubber rollers to avoid being  
scratched.  
20. When the drum is fully inserted into the printer, the end of the  
drum will be slightly recessed relative to the front of the printer  
and the rubber guide rollers should be visible. Slightly lift the  
drum up off of the rubber rollers and rotate the drum by hand  
while applying inward pressure, until the drum moves slightly  
farther into the printer and locks in place.  
In order to position the drum slot and the drum shaft pin, push  
the drum in all the way to the back and rotate it until you feel it  
drop in place. Failure to lock the drum in place properly may  
cause severe damage to the printer.  
Never force the drum onto the shaft. If it feels as though the  
drum is not seating properly, remove the drum and inspect the  
shaft for any foreign material or burrs.  
21. Remove the drum auxiliary rod from the drum shaft.  
22. Install the nut and tighten it securely by hand on the drum shaft.  
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Chapter 3  
Consumables Replacement  
23. Install the lower inner cover and secure with the two screws  
removed earlier.  
24. Install the drum plate and tighten the thumbscrews. While  
installing the drum plate, place your thumb over the copper  
grounding clip and hold it in place. Otherwise the grounding clip  
can be bent, making no contact with the drum shaft.  
25. After installing the drum plate, visually verify good electrical  
contact between the copper grounding clip and the end of the  
drum shaft.  
Alternatively, measure the resistance. Connect one lead of an  
ohmmeter to the bracket on the drum plate, and touch the other  
lead to the edge of the drum. Normal resistance should be 0.  
26. Install the developing unit.  
27. Raise the transport unit. (Refer to Step 10.)  
28. Install the upper inner cover and tighten the thumbscrews.  
29. Close the waste toner recovery unit and ensure that it latches.  
30. Close the printer front cover.  
Proper Disposal Of A Drum Unit  
Due to the nature of the material used in drum manufacturing,  
federal regulations prohibit inappropriate disposal of laser print  
drums. Dispose of used drums by shipping them to one of the  
following:  
Within U.S.A.  
Outside U.S.A.  
U.S. Fuji Electric Inc.  
240 Circle Drive N.  
Piscataway, NJ 08854  
Attn: Rod Storm  
Fuji Distribution Europe B.V.  
Attn: Mr. Asada  
Leisteen 7,2132 ME  
Hoofddorp,  
The Netherlands.  
TEL: 20-6534790  
Phone: (732) 560-9410  
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Replacing The Developer  
Replacing The Developer  
11  
1
10  
Cross Section of  
Developing Unit  
2
9
8
3
4
5
7
4
6
Legend:  
1) Toner Cartridge  
2) Toner Hopper  
3) Auger  
4) Toner Sensor  
5) Agitation Roller  
6) Developing Tank  
7) Developing Roller  
8) Toner Supply Roller  
9) Screws (3)  
10) Cover  
11) Developing Unit  
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Chapter 3  
Consumables Replacement  
Developing Unit Removal  
1. Turn the power switch OFF.  
2. Open the printer front upper cover. (See page 52)  
3. Prepare a plastic bag over which the developing unit can be  
placed.  
4. Remove the developing unit from the printer (See page 73.)  
and place it on the plastic bag.  
IMPORTANT  
When replacing developer in an existing developing unit, you  
must empty and clean the unit before adding new developer  
(every 150,000 pages).  
Removing Old Developer  
5. Turn the toner cartridge knob counterclockwise until it stops,  
then remove the cartridge from the developing unit.  
5
1
4
2
3
Legend:  
1) Toner Cartridge  
2) Toner Cartridge Knob  
3) Cover  
4) Screws (3)  
5) Developing Unit  
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Removing Old Developer  
6. Remove the three screws on the developing unit cover and  
detach the cover.  
CAUTION  
The toner sensor is sensitive to both electrostatic discharge  
(ESD) and positional adjustment. Do not touch the sensor with  
your hand or jar it from its factory-set position.  
7. Put the developing unit in the plastic bag and do the following:  
a. Remove the developer and toner in the toner hopper by  
gently shaking the developing unit up and down with the  
opening of the toner cartridge facing downward.  
b. Rotate the developing unit and gently shake it, to allow any  
remaining developer or toner to fall out of the cover slot.  
8. Remove the developing unit from the plastic bag and place it on  
a protected surface.  
9. Remove any developer and toner which remains on the toner  
supply roller and the auger by vacuuming the entrance of the  
toner hopper using a toner vacuum cleaner equipped with a  
narrow nozzle.  
1
Legend:  
1) Toner Spray-Guard Brush  
10. Vacuum the toner from the toner spray-guard brush on the  
developing unit.  
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Chapter 3  
Consumables Replacement  
Adding New Developer  
11. Shake the new developer bottle several times, remove the  
bottle cap, and screw the nozzle tightly onto the bottle.  
12. While rotating the developing roller knob counterclockwise,  
evenly pour the entire bottle of developer powder into the  
developing unit.  
1
2
Legend:  
1) Bottle of new Developer  
2) Developing Roller Knob  
13. Replace the cover and tighten the screws.  
IMPORTANT  
If toner or developer spills on clothing, use cold water to  
remove it.  
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Replacing The Developing Unit  
Replacing The Developing Unit  
CAUTION  
The developing unit should be removed only by an individual  
who has received the appropriate training. Be careful not to  
damage the sensors while cleaning the developing unit. (If  
damage occurs, contact your service representative.)  
Developing Unit Removal  
1. Turn the power switch OFF.  
2. Open the printer front upper cover. (See page 52.)  
3. Open the waste toner recovery unit by pushing downward on  
the lever. Pull the green handle and swing the unit outward  
away from the printer. (See page 60.)  
4. Remove the three thumbscrews on the upper inner cover. Then  
remove the cover. (See page 60.)  
CAUTION  
Failure to perform step 5 will damage the photoreceptor drum.  
5. Rotate the developing unit lever fully clockwise so that it is  
pointing straight up (to separate the developing unit from the  
photoreceptor drum).  
1
Legend:  
1) Lever  
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Chapter 3  
Consumables Replacement  
6. Remove the developing unit by holding the lever in one hand  
and pulling the developing unit partially out of the printer.  
7. With your other hand, grasp the hanger and remove the  
developing unit from the printer.  
1
Legend:  
1) Hanger  
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Developing Unit Installation  
8. Place the old developing unit in a plastic bag and dispose of it  
properly.  
9. Vacuum any spilled toner.  
10. Remove a new developing unit from its package, and add  
developer to the unit.  
Developing Unit Installation  
CAUTION  
Failure to perform step 11 will damage the photoreceptor  
drum.  
11. On the developing unit, rotate the lever fully clockwise so that it  
is pointing straight up. (See page 75.)  
12. Holding the lever in one hand and the hanger in the other hand,  
insert the developing unit on the guide rail.  
13. Rotate the hanger to the right so that it rests against the  
developing unit, and push the developing unit in.  
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Chapter 3  
Consumables Replacement  
14. Rotate the developing roller knob counterclockwise until the  
unit drops into its final resting position. The positioning pin  
should protrude through the main body of the developing unit.  
1
2
3
Legend:  
1) Positioning Pin  
2) Lever  
3) Developer Roller Knob  
15. Rotate the developing unit lever fully counterclockwise to lock  
the developing unit in place.  
16. Install the upper inner cover, and secure it with the three  
thumbscrews. (See page 60.)  
17. Close the waste toner recovery unit and ensure that it latches.  
18. Close the printer front cover.  
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4
Scheduled  
Maintenance  
Maintaining Print Quality  
To maintain good print quality, clean the printer according to the  
schedules and procedures listed in this chapter.  
If print quality problems occur, clean the following areas (see  
Maintenance Tools on page 78 for tool part numbers):  
1. Do a General Cleaning. (See page 95.)  
NOTE: Recommended toner vacuum cleaner models are listed on  
2. Clean the main charger, precharger, and transfer charger. For  
cleaning instructions, see page 104 for the main charger, and  
page 108 for the precharger and transfer charger.  
3. If the printer is equipped with the cut sheet option, clean the  
pickup rollers and the reverse rollers inside the cut paper unit,  
using the Toraysee cloth. For cleaning instructions, see page  
115 for the pickup rollers, and page 118 for the reverse rollers.  
4. Clean the following areas with the designated tools:  
a. Clean the drum with the drum freshener (only when smears  
appear on print samples due to the drum).  
b. Clean the LED array and the SELFOC® lens (LED print  
head) with the Torayseecloth.  
c. Clean the fuser cover glass with a razor blade or the cover  
glass scraper.  
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Chapter 4  
Maintenance Tools  
If the print quality is still poor after cleaning the printer, the chargers  
may need to be replaced. Contact your authorized service  
representative for further assistance.  
NOTE: For replacement intervals, see the maintenance schedules  
that begin on page 81. For replacement procedures, see  
Chapter 3, “Consumables Replacement."  
Maintenance Tools  
In order to perform maintenance on the printer, the following tools  
are required:  
Item  
Part Number  
703531-169  
703531-170  
703531-171  
703531-187  
703531-188  
Brush cleaner  
Drum auxiliary rod  
Drum freshener pad  
Fuser cover glass scraper  
Special dry tissue paper  
Standard toner vacuum cleaner  
See recommended  
models below.  
Toraysee cloth  
703531-183  
703531-168  
N/A  
Wire cleaner  
9 inch Phillips #1 screwdriver  
Recommended toner vacuum cleaner models are:  
3M® model 497-AJM standard VAC with Type 1 filter  
3M model 497-AB 220V with Type 1 filter  
Hitachi® CV-TN10 with TN-15 filter  
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Service Level Page Counts  
Service Level Page Counts  
IMPORTANT  
You should maintain a record of all maintenance performed on  
your printer. Maintenance log sheets are provided starting on  
page 81. These may be photocopied and kept in a binder near  
the printer. Be sure to use them each time either you or your  
service provider perform printer maintenance.  
Each time you complete a level of preventive maintenance, you  
must reset the service level page count by selecting the User  
Maintenance option on the Maintenance menu. The Maintenance  
menu is detailed in the User’s Manual. Levels A, B, and C are your  
responsibility, while levels D through H are the responsibility of your  
service provider.  
When the page count reaches an increment of one of the  
maintenance intervals listed below, the control panel displays one  
of the following messages:  
User Maint  
(User)  
Level X
(Service  
Technician)  
Tech Service  
Level XX  
Service Level X represents the level of service required:  
Level A = every 15,000 pages  
Level B = every 150,000 pages  
Level C = every 600,000 pages  
Level D = every 300,000 pages  
Level E = every 600,000 pages  
Level F = every 900,000 pages  
Level G = every 1,200,000 pages  
Level H = every 2,400,000 pages  
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Chapter 4  
Maintenance Tools  
A service level includes the levels that precede it. For example, at  
150,000 pages, you should perform Level B and Level A service. At  
900,000 pages, your service provider should perform Level F, Level  
E, and Level D service.  
Note that this condition will not cause the printer to stop printing.  
When one of the above messages appears, you should perform the  
appropriate scheduled maintenance or call your factory-trained  
service representative to perform the maintenance.  
Clearing Service Level Messages  
Once you have performed a level of service, you must clear the  
page count for that service level. Note that when you clear a higher  
service level, the levels that precede it are also cleared. For  
example, clearing level C also clears levels A and B.  
To clear a service level (level A, for example), select the  
Maintenance menu from the control panel, select the User Maint  
option, then select “Clear Level A” by pressing ENTER.  
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User Cleaning Schedule  
Maintenance Schedules  
User Cleaning Schedule  
Each time you perform maintenance, you must reset the service  
level page count by selecting the User Maintenance option on the  
Maintenance menu. This removes the maintenance error message.  
The Maintenance menu is detailed in the User’s Manual.  
The following actions should be performed after the specified  
number of letter size pages (4% coverage) have been printed.  
Action  
Service Level  
Frequency (Pages)  
General cleaning  
Major Cleaning  
15,0001  
150,000  
A
B
Note 1: Every 15,000 pages or 6 paper jams, whichever takes place first.  
NOTE: On the following pages are maintenance logs you can  
photocopy.  
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Chapter 4  
Maintenance Schedules  
Level A Maintenance - 15,000 Pages (User)  
Action  
Item  
Part #  
Performed By  
Date  
Clean  
Clean  
Clean  
Clean  
Clean  
General cleaning  
Main charger  
Precharger  
n/a  
705741-001  
705742-001  
705743-001  
n/a  
Transfer charger  
Cover glass  
Clean  
See Note 1  
Cut sheet cassette  
pickup rollers  
703531-050  
Clean  
See Note 2  
Cut sheet cassette  
reverse rollers  
703531-051  
703532-001  
Replace  
Toner Cartridge  
See Note 3  
Note 1: Every 15,000 pages or 6 page jams, whichever occurs first.  
Note 2: Only applies to printers with the cut sheet option installed.  
Note 3: Replace the toner cartridge approximately every 21,000 pages or as needed  
(for page coverage of 4%).  
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User Cleaning Schedule  
Level B Maintenance - 150,000 Pages(User)  
Action  
Clean  
Item  
Part #  
Performed By  
Date  
General cleaning  
Main charger  
Precharger  
n/a  
Clean  
Clean  
Clean  
705741-001  
705742-001  
705743-001  
n/a  
Transfer charger  
Cover glass  
Clean  
See Note1  
Clean  
SELFOC lens  
n/a  
Vacuum  
Vacuum  
See Note 2  
Lamp housing filter  
Cleaning unit  
202838-001  
705740-001  
703535-001  
703532-001  
Photoreceptor drum  
Toner cartridge  
Replace  
See Note 3  
Replace  
Replace  
Developer  
703548-001  
703539-001  
703531-050  
Waste toner bottle  
Replace  
See Note 4  
Cut sheet cassette  
pickup rollers  
Replace  
See Note 4  
Cut sheet cassette  
reverse rollers  
703531-051  
Note 1: Every 15,000 pages or every 6 paper jams, whichever occurs first.  
Note 2: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or sooner if  
print quality is no longer acceptable. Drum life is dependent upon media being used and proper  
maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card  
stock, plastic, or vinyl) may reduce drum life as much as 50%.  
Note 3: Replace the Toner cartridge approximately every 21,000 pages or as needed (for page  
coverage of 4%).  
Note 4: Only applies to printers with the cut sheet option installed.  
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Chapter 4  
Maintenance Schedules  
Level C Maintenance - 600,000 Pages (User)  
Action  
Item  
Part #  
Performed By  
Date  
Clean  
General cleaning  
Cover glass  
n/a  
n/a  
Clean  
See Note 1  
Clean  
SELFOC lens  
n/a  
See Note 2  
Replace  
Photoreceptor drum  
Developing unit  
Toner cartridge  
703535-001  
703533-001  
705739-001  
Replace  
See Note 3  
Replace  
Waste toner bottle  
703539-001  
703531-050  
Replace  
See Note 4  
Cut sheet cassette  
pickup rollers  
Replace  
See Note 4  
Cut sheet cassette  
reverse rollers  
703531-051  
Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.  
Note 2: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or  
sooner if print quality is no longer acceptable. Drum life is dependent upon media  
being used and proper maintenance and operation of the printer. Print media other  
than bond paper (e.g., label, card stock, plastic, or vinyl) may reduce drum life as  
much as 50%.  
Note 3: The Toner cartridge should be replaced approximately every 21,000 pages or  
as needed (for page coverage of 4%).  
Note 4: Only applies to printers with the cut sheet options installed.  
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User Cleaning Schedule  
Level D Maintenance - 300,000 Pages (Service)  
Action  
Clean  
Item  
Part #  
n/a  
Performed By  
Date  
Flash power supply  
filter  
Replace  
Replace  
Replace  
Replace  
Main charger  
Precharger  
705741-001  
705742-001  
705743-001  
703540-001  
Transfer charger  
Smoke filter  
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Chapter 4  
Maintenance Schedules  
Level E Maintenance - 600,000 Pages (Service)  
Action  
Item  
Part #  
Performed By  
Date  
Clean  
Clean  
Clean  
Lamp housing filter  
LED air filter  
202838-001  
703543-001  
n/a  
Flash power supply  
filter  
Replace  
Replace  
Replace  
Main charger  
Precharger  
705741-001  
705742-001  
705743-001  
705740-001  
Transfer charger  
Cleaning unit  
Replace  
See Note 1  
Replace  
Replace  
Smoke filter  
703540-001  
703531-035  
Transporting belt-3  
Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has  
been used under nominal operating conditions, it must be replaced at 600,000 pages.  
However, it may need to be replaced more frequently if used for high–density printing  
or printing on uneven media, or if used under severe operating conditions.  
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User Cleaning Schedule  
Level F Maintenance - 900,000 Pages (Service)  
Action  
Clean  
Item  
Part #  
n/a  
Performed By  
Date  
Flash power supply  
filter  
Replace  
Replace  
Replace  
Replace  
Replace  
Main charger  
Precharger  
705741-001  
705742-001  
705743-001  
703540-001  
703541-001  
Transfer charger  
Smoke filter  
Xenon lamp  
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Chapter 4  
Maintenance Schedules  
Level G Maintenance - 1,200,000 Pages (Service)  
Action  
Item  
Part #  
Performed By  
Date  
Clean  
Clean  
Clean  
Lamp housing filter  
LED air filter  
202838-001  
703543-001  
n/a  
Flash power supply  
filter  
Replace  
Replace  
Replace  
Main charger  
Precharger  
705741-001  
705742-001  
705743-001  
705740-001  
Transfer charger  
Cleaning unit  
Replace  
See Note 1  
Replace  
Replace  
Smoke filter  
703540-001  
703531-035  
Transporting belt-3  
Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has  
been used under nominal operating conditions, it must be replaced at 600,000 pages.  
However, it may need to be replaced more frequently if used for high–density printing  
or printing on uneven media, or if used under severe operating conditions.  
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User Cleaning Schedule  
Level H Maintenance - 2,400,000 Pages (Service)  
Action  
Clean  
Item  
Part #  
Performed By  
Date  
Flash power supply filter  
Main Charger  
n/a  
Replace  
Replace  
Replace  
705741-001  
705742-001  
705743-001  
705740-001  
Precharger  
Transfer charger  
Cleaning unit  
Replace  
See Note 1  
Replace  
Replace  
Replace  
Replace  
Replace  
Replace  
Replace  
Smoke filter  
703540-001  
703531-035  
202838-001  
703543-001  
703531-031  
703531-031  
703542-001  
Transporting belt-3  
Lamp housing filter  
LED air filter  
Tractor belt 3M264  
Drum belt 3M264  
Capacitor (see WARNING on  
following page)  
Replace  
LED for discharge lamp  
Feed Roller  
703531-118  
703531-563  
703531-565  
703531-590  
202840-001  
See Note 2  
See Note 2  
See Note 2  
See Note 2  
Replace  
Resist Roller  
Roller, Pre Drum  
Lever, Empty  
EPS1, EPS3, and EPS4  
Sensor Levers  
703531-585  
703531-588  
703531-067  
Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has been used under  
nominal operating conditions, it must be replaced at 600,000 pages. However, it may need to be  
replaced more frequently if used for high–density printing or printing on uneven media, or if used under  
severe operating conditions.  
Note 2: Clean and inspect; replace if worn. (Only applies to printers with the cut sheet option installed.)  
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Chapter 4  
WARNING  
Maintenance Schedules  
The flash fuser capacitor (P/N 703531-561) must be replaced at  
least every 2,400,000 letter size pages. Failure to do so may  
endanger equipment and personnel.  
WARNUNG  
Der kondensator der Flash-Einbrennvorrichtung muß nach  
mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht  
werden. Geschieht dies nicht, ist mit Personen- und  
Sachschäden zu rechnen.  
AVISO  
El condensador flash del fusor se debe sustituir como mínimo  
cada 2.400.000 páginas de tamaño carta. De lo contrario,  
pueden causarse daños a los equipos y al personal.  
ATTENTION  
Pour éviter tout risque de dégâs matériels et corporels,  
remplacez l’unité de flashage aprés l’impression de 2 400 000  
pages de format lettre.  
AVVERTENZA  
Il condensatore dell’unitá fusore deve essere sostituito  
almeno ogni 2.400.000 pagine in fprmato lettera. La mancata  
sostituzione puó causare lesione al personale e danni  
all’apparecchiatura.  
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User Cleaning Schedule  
User Replacement Schedule  
The following items should be replaced after the specified number  
of letter size pages (4% coverage) have been printed.  
Frequency  
(Pages)  
Item  
Part Number  
Service Level  
Toner Cartridge  
703532-001  
703539-001  
703535-001  
21,000  
As needed  
B
Waste toner bottle  
Photoreceptor Drum  
150,000  
150-300,000  
See Note 1  
B (As needed)  
Developer  
703548-001  
703531-050  
150,000  
B
B
Cut sheet cassette  
pickup rollers  
150,000  
See Note 2  
Cut sheet cassette  
reverse rollers  
703531-051  
705739-001  
150,000  
See Note 2  
B
C
Developing unit  
450,000  
Note 1: Replace at 300,000 pages or sooner if print quality is no longer acceptable.  
Drum life is dependent upon media used and proper maintenance and operation of  
the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or  
vinyl) may reduce drum life as much as 50%.  
Note 2: Only applies to printers with the cut sheet option installed.  
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Chapter 4  
Maintenance Schedules  
Tech Service Replacement Schedule  
Each time a service technician completes a level of preventive  
maintenance, he or she must reset the service level page count by  
selecting the Technician Service option on the Maintenance menu.  
This removes the maintenance error message.  
The following actions should be performed by a service technician  
after the specified number of letter size pages (4% coverage) have  
been printed.  
Frequency  
(Pages)  
Service  
Level  
Item  
Part #  
Action  
Main charger  
705741-001  
705742-001  
705742-001  
703540-001  
n/a  
300,000  
300,000  
300,000  
300,000  
300,000  
600,000  
600,000  
Replace  
Replace  
Replace  
Replace  
Clean  
D
D
D
D
D
E
E
E
Precharger  
Transfer charger  
Smoke filter  
Flash power supply filter  
LED air filter  
703543-001  
202838-001  
705740-001  
Clean  
Lamp housing filter  
Cleaning unit  
Clean  
600,000  
Replace  
See Note 1  
Transporting belt-3  
Xenon lamp  
703531-035  
703541-001  
705741-001  
705742-001  
705743-001  
705740-001  
600,000  
Replace  
Replace  
Replace  
Replace  
Replace  
Replace  
E
F
900,000  
Main charger  
Precharger  
1,200,000  
1,200,000  
1,200,000  
G
G
G
G
Transfer charger  
Cleaning unit  
1,200,000  
See Note 1  
Lamp housing filter  
202838-001  
2,400,000  
Replace  
H
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User Cleaning Schedule  
LED air filter  
703543-001  
793531-031  
703531-031  
703542-001  
2,400,000  
2,400,000  
2,400,000  
2,400,000  
Replace  
Replace  
Replace  
Replace  
H
H
H
H
Tractor belt, 3M264  
Drum belt, 3M264  
Capacitor (see WARNING  
on next page)  
LED for discharge lamp  
Feed Roller  
703531-118  
703531-563  
2,400,000  
Replace  
H
H
2,400,000  
See Note 2  
Clean and  
inspect:  
replace if  
worn,  
Resist Roller  
703531-565  
703531-590  
202840-001  
2,400,000  
See Note 2  
Clean and  
inspect;  
replace if  
worn.  
H
H
H
Roller; Pre Drum  
Lever, Empty  
2,400,000  
Clean and  
inspect;  
replace if  
worn,  
2,400,000  
See Note 2  
Clean and  
inspect;  
replace if  
worn  
EPS1 Sensor Lever  
EPS2 Sensor Lever  
EPS3 Sensor Level  
703531-585  
703531-588  
703531-067  
2,400,000  
2,400,000  
2,400,000  
Replace  
Replace  
Replace  
H
H
H
Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has been used  
under nominal operating conditions, it must be replaced at 600,000 pages. However, it may  
need to be replaced more frequently if used for high-density printing or printing on uneven  
media, or if used under severe operating conditions.  
Note 2: Only applies to printers with the cut sheet option installed.  
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Chapter 4  
WARNING  
Maintenance Schedules  
The flash fuser capacitor (P/N 703531-561) must be replaced at  
least every 2,400,000 letter size pages. Failure to do so may  
endanger equipment and personnel.  
WARNUNG  
Der kondensator der Flash-Einbrennvorrichtung muß nach  
mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht  
werden. Geschieht dies nicht, ist mit Personen- und  
Sachschäden zu rechnen.  
AVISO  
El condensador flash del fusor se debe sustituir como mínimo  
cada 2.400.000 páginas de tamaño carta. De lo contrario,  
pueden causarse daños a los equipos y al personal.  
ATTENTION  
Pour éviter tout risque de dégâs matériels et corporels,  
remplacez l’unité de flashage aprés l’impression de 2 400 000  
pages de format lettre.  
AVVERTENZA  
Il condensatore dell’unitá fusore deve essere sostituito  
almeno ogni 2.400.000 pagine in fprmato lettera. La mancata  
sostituzione puó causare lesione al personale e danni  
all’apparecchiatura.  
CAUTION  
Due to the high temperature of the flash fusing unit, keep the  
area under the fuser free of paper debris.  
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Vacuuming The Printer  
General Cleaning  
To maintain optimum print quality, the printer should be cleaned on  
a regular basis. Depending upon the density of your print jobs, the  
printer may require cleaning every 10,000-20,000 sheets.  
Vacuuming The Printer  
Clean the following areas with a toner vacuum cleaner to remove  
loose toner particles, paper dust, and other debris:  
Paper input and exit areas  
Front cover  
Waste toner area  
Area around the developing unit (including the toner cartridge  
and spray-guard brush)  
Entire paper transport system  
Area around the cleaning unit  
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Chapter 4  
General Cleaning  
Following is the general cleaning procedure:  
1. Turn the power switch OFF.  
2. Open the printer front upper cover.  
3. Using a vacuum, clean the toner, paper dust, etc. inside the  
front cover.  
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Vacuuming The Printer  
4. On the waste toner recovery unit, press the Open lever down.  
Pull the handle toward you and open the unit.  
5. Vacuum the developing unit and toner hopper.  
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Chapter 4  
General Cleaning  
6. Vacuum the cleaning unit.  
7. Vacuum the fuser unit.  
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Vacuuming The Printer  
8. Vacuum the lamp housing filter on the underside of the fuser  
unit.  
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Chapter 4  
CAUTION  
General Cleaning  
The transfer charger must be in the down position to avoid  
scratching the drum. Failure to perform steps 9 and 10 will  
damage the drum.  
9. Check that the transfer charger is in the down position, and if  
not, move it to the down position by rotating the transfer  
elevator drive shaft counterclockwise. Watch the charger  
movement:  
a. If the charger starts to move up, it is already in the down  
position.  
b. If the charger starts to move down, continue to rotate the  
drive shaft until the charger reaches the complete down  
position.  
1
2
Legend:  
1) Transfer Charger  
2) Transfer Elevator Drive Shaft  
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Vacuuming The Printer  
10. Lower the transport surface by turning on the green lever on  
the transport unit to the left.  
1
2
Legend:  
1) Transport Unit  
2) Green Lever  
11. Pull the transport unit toward you until it stops.  
12. Using a vacuum, clean the toner, paper dust, etc. Be sure to  
clean under the transport unit as well.  
13. Wipe off the dirt on the transport surface with wet tissue paper.  
14. Using an ammonia-based wax-free cleaner or rubbing alcohol,  
clean the belts to remove residue buildup and restore their  
tacky surface.  
15. Push the transport unit into the printer while holding down the  
green lever. When the transport unit is in position, raise the  
green lever to the right to raise the transport surface.  
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Chapter 4  
General Cleaning  
16. Using a vacuum, clean the toner, paper dust, etc. in the tractor  
area.  
17. Open the paper guide by pressing the green lever down.  
2
1
Legend:  
1) Green Lever  
2) Paper Guide  
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Vacuuming The Printer  
18. Using a vacuum, clean the paper dust, etc. inside the paper  
guide.  
19. Open the lid on the top cover.  
20. Open the paper guide by pressing the guide lever down.  
21. Using a vacuum, clean the paper dust, etc. inside the paper  
guide.  
1
Legend:  
1) Paper Guide  
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Chapter 4  
General Cleaning  
Cleaning The Chargers  
1. Turn the power switch OFF.  
2. Open the printer front upper cover.  
Main Charger  
CAUTION  
Use caution in handling to avoid damaging or breaking the  
charger wires.  
3. Loosen the thumbscrew and remove the main charger by  
pulling it toward you.  
2
1
Legend:  
1) Main Charger  
2) Thumbscrew  
4. Place the main charger on a flat, clean work surface.  
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Main Charger  
5. Using the brush cleaner (listed on page 78), clean the exposed  
side of the charger grid and the body of the main charger.  
1
2
3
Legend:  
1) Brush Cleaner  
2) Charger Grid  
3) Main Charger  
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Chapter 4  
General Cleaning  
6. Position the main charger with the charger grid up and the front  
of the charger toward you, as shown in the figure below. Refer  
to the inset drawing in the figure and remove the charger grid  
from the main charger as follows:  
a. While pressing the front retaining tab toward the rear of the  
charger, unhook the rear end of the charger grid from the  
rear retaining tab.  
b. Release the front retaining tab, then remove the charger  
grid from it.  
2
1
Inset Drawing  
3
Rear End  
of Charger  
4
Front End  
of Charger  
5
Legend:  
1) Rear Retaining Tab  
2) Front Retaining Tab (See Inset Drawing)  
3) Charger Grid  
4) Front Retaining Tab  
5) Main Charger  
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Main Charger  
7. Using the brush cleaner (listed on page 78), clean both sides of  
the charger grid, as shown below.  
1
2
Legend:  
1) Brush Cleaner  
2) Charger Grid  
8. Using the wire cleaner (listed on page 78), clean the two wires  
in the main charger, as shown below. Be sure that both wires  
are cleaned thoroughly. When dirt is caked on, the wires feel  
gritty. When clean, the wires feel smooth.  
1
2
Legend:  
1) Wire Cleaner  
2) Main Charger  
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Chapter 4  
General Cleaning  
9. Install the charger grid.  
10. Return the main charger to its original position. Fasten the main  
charger screw to secure it.  
Precharger and Transfer/Separator Charger  
CAUTION  
Use caution in handling to avoid damaging or breaking the  
charger wires.  
11. Open the waste toner recovery unit.  
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Precharger and Transfer/Separator Charger  
12. Loosen the precharger thumbscrew, and transfer/separator  
charger thumbscrew, and pull the chargers out of the printer.  
3
2
2
1
Legend:  
1) Transfer/Separator Charger  
2) Thumbscrews  
3) Precharger  
13. Place the chargers on a flat, clean work surface.  
14. Using the brush cleaner and the wire cleaner (listed on page  
78), remove the dust and dirt on the wires. When dirt is caked  
on, the wires feel gritty. When clean, the wires feel smooth.  
15. Install the chargers. Fasten the charger screws to secure them.  
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Chapter 4  
WARNING  
General Cleaning  
Cleaning The Fuser Unit Cover Glass  
The fuser unit remains hot after operation. Wait until it has  
completely cooled down before handling it.  
WARNUNG  
Die Einbrennvorrichtung behält auch nach dem Betrieb ihre  
Temperatur bei. Fassen Sie sie erst an, wenn sie vollständig  
abgekuhlt ist.  
AVISO  
La unidad de fusor estará a alta temperatura después de  
funcionar. Espere a que se haya en friado por completo antes  
de manipularia.  
ATTENTION  
L’unité de four est encore trés chaude aprés chaque  
opération. Attendez qu’elle refroidisse complétement avant de  
la manipuler.  
AVVERTENZA  
Dopo l’uso, l’unitá fusore é calda. Attendere il completo  
raffeddamento dell’unitá prima di intervenir sulla medesima.  
1. Turn the power switch OFF.  
2. Open the printer front upper cover.  
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Cleaning The Fuser Unit Cover Glass  
CAUTION  
The transfer charger must be in the down position to avoid  
scratching the drum. Failure to perform steps 3 and 4 will  
damage the drum.  
3. Check that the transfer charger is in the down position, and if  
not, move it to the down position by rotating the transfer  
elevator drive shaft counterclockwise. Watch the charger  
movement:  
a. If the charger starts to move up, it is already in the down  
position.  
b. If the charger starts to move down, continue to rotate the  
drive shaft until the charger reaches the complete down  
position.  
1
2
Legend:  
1) Transfer Charger  
2) Transfer Elevator Drive Shaft  
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Chapter 4  
General Cleaning  
4. Lower the transport surface by turning on the green lever on  
the transport unit to the left.  
3
4
5
2
1
Legend:  
1) Green Lever  
2) Fuser Unit  
3) Thumbscrew (not visible in figure)  
4) Holding Plate  
5) Thumbscrew  
5. Loosen the thumbscrews on the right and left fuser unit holding  
plates.  
6. Grasp the handle and pull out the fuser unit until the second  
handle is visible.  
7. With the other hand, grasp the second handle and remove the  
fuser from the printer.  
8. Place the fuser on a clean, flat surface with the cover glass  
facing up.  
CAUTION  
Do not scratch or place your hands directly on the cover glass.  
Fingerprints on the cover glass or lamps will cause them to  
break.  
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Cleaning The Fuser Unit Cover Glass  
9. Using the fuser cover glass scraper (listed on page 78) remove  
the dirt and toner buildup from the cover glass surface.  
1
Legend:  
1) Scraper  
10. Wipe away any remaining toner or dirt with a Toraysee cloth  
(listed on page 78).  
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Chapter 4  
General Cleaning  
11. Remove the two screws that secure the lamp duct filter unit to  
the fuser, then remove the lamp duct filter unit and the foam  
gasket.  
1
2
3
4
5
Legend:  
1) Foam Gasket  
2) Screw (4)  
3) Filter Holding Plate  
4) Lamp Filter (Air Filter)  
5) Lamp Duct  
12. Remove the two screws that secure the filter holding plate to  
the lamp duct filter unit, then remove the lamp filter.  
13. Vacuum the lamp filter, then install it.  
14. Vacuum any paper dust from the printer frame.  
15. Install the fuser, making sure that the guide pins in the screw  
bracket align with the holes in the side frame of the printer.  
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Cleaning The Cut Sheet Option Rollers  
Cleaning The Cut Sheet Option Rollers  
NOTE: This procedure only applies to printers with the cut sheet  
option installed.  
1. Turn the power switch OFF.  
2. Remove the upper and lower paper cassettes from the printer.  
Pickup Rollers  
2
1
Legend:  
1) Lower Pickup Roller Unit  
2) Upper Pickup Roller Unit  
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Chapter 4  
General Cleaning  
3. There are two pickup roller units (upper and lower) located at  
the back of the cassette opening. On the upper roller unit,  
loosen the green thumbscrew. Slide the unit to the left, and pull  
the unit toward you and out of the printer.  
1
Legend:  
1) Thumbscrew  
4. On the lower roller unit, loosen the green thumb screw. Slide  
the unit to the left, and pull the unit toward you and out of the  
printer.  
5. Wipe off the dirt on the pickup rollers with a Toraysee cloth  
(listed on page 78). Remove any label adhesive or forms  
residue with rubbing alcohol.  
1
Legend:  
1) Roller  
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Pickup Rollers  
6. Install the upper and lower pickup roller units:  
a. Align the shaft pin with the slot in the coupling, and align  
the alignment pin on the unit with the hole in the frame.  
b. Tighten the green thumbscrew.  
2
1
3
4
Legend:  
1) Alignment Pin  
2) Hole In The Frame  
3) Coupling  
4) Shaft Pin  
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Chapter 4  
General Cleaning  
Reverse Rollers  
1
2
Legend:  
1) Upper Reverse Roller Unit  
2) Lower Reverse Roller Unit  
7. There are two reverse roller units (upper and lower) located at  
the back of the cassette opening (underneath the upper and  
lower pickup roller units). On the upper reverse roller unit,  
loosen the green thumbscrew. Remove the roller unit by  
moving it downward while sliding it to the left.  
1
Legend:  
1) Thumbscrews  
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Reverse Rollers  
8. On the lower reverse roller unit, loosen the green thumbscrew.  
Remove the roller unit by moving it downward while sliding it to  
the left.  
9. Wipe off the dirt on the reverse rollers with a Toraysee cloth  
(listed on page 78). Remove any label adhesive or forms  
residue with rubbing alcohol.  
1
Legend:  
1) Roller  
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Chapter 4  
General Cleaning  
10. Install the upper and lower reverse roller units:  
a. Align the shaft pin with the slot in the coupling, and align  
the alignment pin on the unit with the hole in the frame.  
b. Tighten the green thumbscrew.  
2
1
4
3
Legend:  
1) Coupling  
2) Hole In The Frame  
3) Shaft Pin  
4) Alignment Pin  
11. Install the upper and lower paper cassettes into the printer.  
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Cleaning Unit  
Major Cleaning  
1. Turn the power switch OFF.  
2. Open the printer front upper cover. (See page 52.)  
Cleaning Unit  
3. Open the waste toner recovery unit by pushing downward on  
the lever. Pull the green handle and swing the unit outward  
away from the printer. (See page 60.)  
4. Loosen the three thumbscrews on the upper inner cover. Then  
remove the cover. (See page 60.)  
5. Loosen the three thumbscrews securing the drum plate and  
remove the drum plate.  
6. Remove the cleaning unit by grasping its handle and pulling it  
toward you.  
2
1
3
Legend:  
1) Cleaning Unit Handle  
2) Thumbscrews (3)  
3) Drum Plate  
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Chapter 4  
IMPORTANT  
Major Cleaning  
Do not turn the cleaning unit upside down, or toner might spill.  
7. Vacuum the brush on the cleaning unit. Turn the end of the  
shaft to rotate the brush. Continue to rotate and vacuum the  
brush until the entire brush surface has been cleaned.  
IMPORTANT  
Do not touch the brush surface with your hand.  
2
3
1
Legend:  
1) Brush  
2) Cleaning Unit  
3) Cleaning Unit Handle  
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Discharge LED  
Discharge LED  
CAUTION  
Do not flex the discharge LED as it will break.  
8. Remove the discharge LED screw.  
9. Remove the discharge LED by pulling it toward you.  
1
2
Legend:  
1) Discharge LED  
2) Screw  
10. Using a Toraysee cloth (listed on page 78), wipe off the dirt on  
the discharge LED.  
1
Legend:  
1) Discharge LED  
11. Return the discharge LED to its original position.  
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Chapter 4  
CAUTION  
Major Cleaning  
Photoreceptor Drum  
When cleaning the photoreceptor drum, observe the following  
precautions:  
Do not touch the drum surface with your hands.  
To prevent the drum surface from being scratched, clean it  
in a location free of dust.  
Cleaning the drum may result in stains. A drum left unused  
in the printer for a long time after cleaning may especially  
be affected. Therefore, after cleaning and installing the  
drum in the printer, use maximum size paper to print an  
image repeatedly until no stains remain. Stains will usually  
be cleared after printing a few dozen pages.  
12. Remove the photoreceptor drum from the printer. (Refer to  
page 60.)  
13. Place the drum on a covered work surface.  
14. If the drum is only slightly dirty, clean it with ethanol or isopropyl  
alcohol. Do not use acetone.  
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Photoreceptor Drum  
15. If the drum has toner build-up, clean it with the drum freshener  
pad (listed on page 78). Turn the drum little by little while  
polishing the drum surface with the freshener pad. Polish with a  
slight force in the direction of the drum axis, using a circular  
motion. Let the polished areas slightly overlap each other, and  
polish the entire drum surface two or three times.  
CAUTION  
Press lightly when polishing the drum surface, as too much  
pressure can damage the drum.  
16. Using the special dry tissue paper (listed on page 78),  
thoroughly wipe the drum freshener off the drum surface.  
17. Wipe the drum surface again using a Toraysee cloth (listed on  
page 78).  
18. To avoid exposing the drum to light too long, temporarily pack  
the drum in its original packaging material, and close the box  
cover. Set the drum aside for now.  
19. Remove the drum auxiliary rod from the drum shaft.  
20. Wipe the drum shaft clean with a cloth.  
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Chapter 4  
Major Cleaning  
Cleaning The Developing Area  
21. Loosen the thumbscrew and remove the main charger by  
pulling it toward you.  
2
1
Legend:  
1) Thumbscrew  
2) Main Charger  
22. Clean the developing unit area with a vacuum cleaner and a  
soft cloth.  
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Cleaning The Developing Area  
23. Wipe the SELFOC® lens by moving a Toraysee cloth (listed on  
page 78) from the inner part of the printer toward you. Wipe the  
lens several times until there is no more dirt on the cloth.  
CAUTION  
When wiping the SELFOC lens, be certain not to apply  
excessive force to the drum surface potential sensor near the  
SELFOC lens, as this may dislocate the sensor. (If this  
happens, contact your service representative.)  
NOTE: Always wipe the SELFOC lens with the unused side of the  
Toraysee.  
2
1
Legend:  
1) SELFOC Lens  
2) Drum Surface Potential Sensor  
24. Install the main charger.  
25. Install the cleaning unit.  
26. Install the photoreceptor drum. (Refer to page 60.)  
27. Install the developing unit. (Refer to page 75.)  
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Chapter 4  
Major Cleaning  
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5
Troubleshooting  
Troubleshooting  
This chapter discusses diagnostic tests, paper jams, and status  
and error messages. For cleaning procedures and schedules, refer  
to Chapter 4, “Scheduled Maintenance."  
Diagnostics  
The printer includes self-diagnostic circuits and software to aid in  
the discovery, prevention, and correction of system problems and  
failures. Printer diagnostics fall into these categories:  
Offline Diagnostics  
Online Diagnostics  
Offline Diagnostics  
Most of the software diagnostics are executed when the printer is  
powered on, and when you request diagnostic information through  
the control panel.  
Power-on Self Test  
Each time the printer is powered on, it performs a power-on self  
test. There is no printout during this test. However, the printer  
displays any errors on the control panel, accompanied by an  
audible alarm.  
You may request the following diagnostic and configuration  
information via the control panel, through various menus:  
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Chapter 5  
Fanfold Paper Jams  
Test Print: Prints various predefined graphics pages to verify  
that the printer can print properly on the entire page (Test Print  
menu).  
Print Statistics: Displays all accumulated print engine statistics,  
such as number of pages printed and power-on time. This is a  
display-only feature; there is no printout (Print Statistics menu).  
Print Configuration: Prints all current configuration parameters  
in the printer, including print statistics (Config. Control menu).  
Online Diagnostics  
When online, the printer continues to sense and report problems or  
conditions as they arise. When an error is detected, the printer  
halts, lights the appropriate LED, and displays the proper error  
message on the control panel. The error message will remain  
displayed until the error condition is cleared and you press CLEAR.  
After the error is cleared, the printer will reprint any pages that were  
not ejected prior to the error, provided the Reprint on Fault option is  
enabled. See the User’s Manual for more detailed information.  
Fanfold Paper Jams  
CAUTION  
Due to the high intensity of the flash fusing unit, keep the area  
under the fuser free of paper debris.  
NOTE: For information on removing paper and avoiding paper  
jams when using the optional power paper stacker, see  
Paper Jam Near The Tractor  
1. Raise the tractor gates.  
2. Pull out the jammed paper. If the end of the paper is crumpled,  
tear it away from the perforation.  
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Paper Jam Near The Tractor  
3. Reload the paper. The first fold of the paper should face the  
printer; otherwise, a paper jam could occur during printing (see  
illustration). Do not push the paper past the tractors into the  
area of the paper jam sensor.  
1
2
3
Legend:  
1) Left Tractor  
2) Right Tractor  
3) First paper fold is toward printer.  
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Chapter 5  
Fanfold Paper Jams  
Paper Jam Near The Paper Output Section  
1. When paper motion stops, wait 15 seconds, then open the front  
cover.  
2. Push down on the opening lever of the waste toner recovery  
unit, and pull the green handle to swing the unit outward away.  
1
2
Legend:  
1) Waste Toner Recovery Unit  
2) Opening Lever  
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Paper Jam Near The Paper Output Section  
3. Loosen three thumbscrews on the upper inner cover.  
1
2
Legend:  
1) Upper Inner Cover  
2) Thumbscrews (3)  
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Chapter 5  
CAUTION  
Fanfold Paper Jams  
The transfer charger must be in the down position to avoid  
scratching the drum. Failure to perform steps 4 and 5 will  
damage the drum.  
4. Check that the transfer charger is in the down position, and if  
not, move it to the down position by rotating the transfer  
elevator drive shaft counterclockwise. Watch the charger  
movement:  
a. If the charger starts to move up, it is already in the down  
position.  
b. If the charger starts to move down, continue to rotate the  
drive shaft until the charger reaches the fully down position.  
1
2
Legend:  
1) Transfer Charger  
2) Transfer Elevator Drive Shaft  
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Paper Jam Near The Paper Output Section  
CAUTION  
To avoid damaging the printer or causing false paper jams, the  
transport lever must be in the fully down position before  
opening the transport unit.  
5. Lower the transport unit by turning the green lever on the  
transport unit to the left.  
1
Legend:  
1) Green Lever  
6. Check to see if any paper is jammed.  
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Chapter 5  
Fanfold Paper Jams  
7. To raise the scuff roller holding the paper, turn knob C  
clockwise 90° as shown below.  
1
Legend:  
1) Knob C  
8. Separate the fanfold paper at the perforations on both the  
paper input and the output sections. Then remove the jammed  
paper by pulling it out.  
When removing the paper from the paper input section, raise  
the tractor gates first, then pull out the jammed paper.  
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Paper Jam Near The Paper Output Section  
Input Section  
1
Output Section  
Legend:  
1) Tractor Gate  
CAUTION  
To avoid damaging the printer or causing false paper jams, the  
transport lever must be in the fully down position before  
closing the transport unit.  
9. After removing the pieces of jammed paper, restore the  
transport unit, waste toner recovery unit, and knob C to their  
original positions, and close the upper doors.  
10. Reload the paper.  
137  
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Chapter 5  
Cut Sheet Paper Jams  
Cut Sheet Paper Jams  
CAUTION  
Due to the high intensity of the flash fusing unit, the area  
under the fuser must be kept free of paper debris.  
Paper Jam At The Back Of The Paper Cassette  
1. Pull out the paper cassette, then remove any jammed paper  
from the back of the cassette tray.  
2. To lower the paper guide, pull the green lever up. Remove any  
jammed paper, and return the green lever to its original  
position.  
1
2
Legend:  
1) Paper Guide  
2) Green Lever  
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Paper Jam At The Back Of The Paper Cassette  
3. Open the lid on the top cover, and pull the green lever up.  
Remove any jammed paper, and return the green lever to its  
original position.  
3
2
1
Legend:  
1) Green Lever  
2) Lid  
3) Top Cover  
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Chapter 5  
Cut Sheet Paper Jams  
Paper Jam In The Transport Input Section  
1. When paper motion stops, wait 15 seconds, then open the front  
cover.  
2. Open the waste toner recovery unit cover, and pull the unit  
toward you.  
1
2
Legend:  
1) Opening Lever  
2) Waste Toner Recovery Unit  
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Paper Jam In The Transport Input Section  
CAUTION  
The transfer charger must be in the down position to avoid  
scratching the drum. Failure to perform steps 3 and 4 will  
damage the drum.  
3. Check that the transfer charger is in the down position, and if  
not, move it to the down position by rotating the transfer  
elevator drive shaft counterclockwise. Watch the charger  
movement:  
a. If the charger starts to move up, it is already in the down  
position.  
b. If the charger starts to move down, continue to rotate the  
drive shaft until the charger reaches the complete down  
position.  
1
2
Legend:  
1) Transfer Charger  
2) Transfer Elevator Drive Shaft  
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Chapter 5  
CAUTION  
Cut Sheet Paper Jams  
To avoid damaging the printer or causing false paper jams, the  
transport lever must be in the fully down position before  
opening or closing the transport unit.  
4. To lower the transport route surface, turn the green transport  
unit lever to the left.  
1
Legend:  
1) Green Lever  
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Paper Jam In The Transport Input Section  
5. Remove knob A from its place as shown below. Attach knob A  
to the paper feed shaft, and turn knob A counterclockwise. This  
causes the jammed paper to be moved to the eject side.  
Remove any jammed paper, and return knob A to its original  
position.  
1
2
Legend:  
1) Original Position of Knob A  
2) Knob A  
6. Restore the transport unit and the waste toner recovery unit to  
their original positions, and close the front cover.  
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Chapter 5  
Cut Sheet Paper Jams  
Paper Jam In The Transport Output Section  
1. When paper motion stops, wait 15 seconds, then open the front  
cover.  
2. Pull up the bottom lever to raise the paper guide, and turn the  
green knob B counterclockwise. This causes the jammed paper  
to be moved to the paper feed section. Remove any jammed  
paper.  
2
1
Legend:  
1) Bottom Lever (#1)  
2) Knob B  
3. Lower the paper guide by restoring the bottom lever to its  
original position. Close the front cover.  
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Paper Jam In The Face Up Or Down Paper Path  
Paper Jam In The Face Up Or Down Paper Path  
1. When paper motion stops, wait 15 seconds, then open the front  
cover.  
2. Push the top and middle levers down. Pull the bottom lever up  
to raise the paper guide. Turn the green knob C clockwise, and  
remove any jammed paper.  
1
4
2
3
Legend:  
1) Top Lever (#3)  
2) Knob C  
3) Bottom Lever (#1)  
4) Middle Lever (#2)  
3. Restore the top, middle, and bottom levers to their original  
positions, and close the front cover.  
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Chapter 5  
System Status and Error Messages  
System Status and Error Messages  
When an error occurs, the printer displays an appropriate message  
on the control panel LCD. Some errors are operator-correctable,  
some require field service, and others require reprinting.  
Operator-correctable errors include paper jams, missing  
consumables, and power paper stacker problems. After correcting  
the error condition, press CLEAR to remove the message from the  
display and place the printer offline. If any data resides in the print  
buffer, it will then be printed. Press ONLINE to place the printer  
online.  
The “stacker” errors can usually be cleared by pressing CLEAR. In  
some cases, you may need to lower and then raise the stacker tray,  
then press CLEAR to correct the error.  
Errors requiring field service are printer failures that require the  
attention of service personnel. Before calling your service  
representative, press CLEAR to attempt to remove the message  
from the display. If the message disappears, the original message  
may have been a false error indication. If the message reappears,  
call for service.  
Errors requiring reprinting are those errors which require reprinting  
to recover from an error condition. These are discussed in detail in  
the following topics.  
IMPORTANT  
The stacker is reset automatically whenever you clear a paper  
fault (paper jam or fanfold paper empty) error.  
Reprinting Pages After Fault Condition  
The printer handles errors in three ways, depending on your  
configuration of the Reprint on Fault option in the Paper Control  
menu.  
If Reprint on Fault is enabled (the default):  
Any pages left in the printer at the time of failure will be reprinted.  
No data is lost.  
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Reprinting Pages After Fault Condition  
Fanfold paper: the printer reprints all pages that have not  
completely exited the printer at the time of failure. The exact  
number of pages that are reprinted is determined by the length of  
the page and where within the page the fault occurred.  
Cut sheet paper: the printer determines how many pages did not  
exit the printer, and reprints all pages that did not exit.  
If Reprint on Fault is disabled:  
Any pages left in the printer at the time of failure will not be  
reprinted. Data is lost (you will need to reprint the lost pages  
according to your application software.)  
If Reprint on Fault is confirm:  
The control panel on the printer returns a message asking whether  
or not to reprint. Answer Yes to reprint, answer No if a reprint is not  
necessary.  
Whether Reprint on Fault is enabled, or disabled, or confirm:  
After a paper jam, you may need to reload the paper onto the  
tractors.  
“Error Messages,” on page 152, designates those errors that  
require reprinting to recover from an error condition.  
NOTE: Some errors require reprinting, regardless of your printer  
configuration.  
Procedure For Fault Clearing - Reprint On Fault Disabled  
1. A fault occurs.  
2. Correct the fault condition.  
3. Press CLEAR.  
4. The STAND BY LED blinks and the following message appears  
while the printer attempts to clear the fault:  
Standby ...  
Clearing Fault  
If the fault is not cleared:  
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Chapter 5  
System Status and Error Messages  
a. The printer beeps and briefly displays the following  
message:  
Faults Not Cleared  
b. The printer then redisplays the original fault message, or  
any other uncleared fault message.  
c. Attempt to clear the fault condition again, or contact your  
service representative.  
If the fault is cleared, and if you do not need to reload the paper  
into the tractors (for example, the printer ran out of toner):  
a. The printer goes OFFLINE.  
b. Press ONLINE to resume printing.  
If the fault is cleared, and if you need to reload paper into the  
tractors (such as after a paper jam), the following message  
appears:  
Reload Paper  
in Tractors  
a. Reload the paper onto the tractors.  
b. Press CLEAR.  
c. Press ONLINE to resume printing. Note that pages have  
been lost.  
If the fault is cleared, and if you already have reloaded the  
paper while clearing the fault condition (in Step 2), the following  
message appears:  
Not Reprinting  
Failed Pages  
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Reprinting Pages After Fault Condition  
5. Press ONLINE to resume printing. Note that pages have been  
lost.  
IMPORTANT  
If Reprint on Fault is disabled and an error occurs, and if either  
the “Reload Paper in Tractors” or “Not Reprinting Failed  
Pages” message appears, then any pages removed from the  
printer will not be reprinted, and the data on them will be lost.  
Procedure For Fault Clearing - Reprint On Fault Enabled  
1. A fault occurs.  
2. Correct the fault condition.  
3. Press CLEAR.  
4. The STAND BY LED blinks and the following message appears  
while the printer attempts to clear fault:  
Standby ...  
Clearing Fault  
If the fault is not cleared:  
a. The printer beeps and briefly displays the following  
message:  
Faults Not Cleared  
b. The printer then redisplays the original fault message, or  
any other uncleared fault message.  
c. Attempt to clear the fault condition again, or contact your  
service representative.  
If the fault is cleared, and if you do not need to reload the paper  
into the tractors (for example, the printer ran out of toner):  
a. The printer goes OFFLINE.  
b. Press ONLINE to resume printing.  
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Chapter 5  
System Status and Error Messages  
If the fault is cleared, and if you need to reload paper into the  
tractors (such as after a paper jam), the following message  
appears:  
Clear Paper Path  
for Reprint  
a. Reload the paper onto the tractors.  
b. Press CLEAR. The printer reprints only the pages affected  
by the fault (even though the message display reads  
“OFFLINE”).  
c. Press ONLINE to resume printing.  
If the fault is cleared, and if you already have reloaded the  
paper while clearing the fault condition (in Step 2), the following  
message appears:  
Reprinting  
Failed Pages  
a. The printer reprints only the pages affected by the fault.  
b. Press ONLINE to resume printing.  
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Error Messages  
Error Messages  
“Error Messages,” on page 152, lists errors by error code and  
shows which are operator-correctable, which require field service,  
and which require reprinting.  
Operator-correctable errors include paper jams, missing  
consumables, and power paper stacker problems.  
Errors requiring field service are printer failures that require the  
attention of service personnel.  
Errors requiring reprinting are those errors which require  
reprinting to recover from an error condition.  
NOTE: The letter designations (A-D) following the “PAPER JAM”  
error messages match the sensor positions indicated on  
the control panel, as shown in the following illustration.  
1
3
2
FUSER DRUM  
LINE  
SYNC  
SYS  
AVAIL  
JOB IN  
PROCESS  
STAND BY  
PAPER PATH  
UP  
CANCEL  
ONLINE  
ONLINE  
FAULT  
CLEAR  
PREV  
NEXT  
PAGE  
EJECT  
TEST  
SHIFT  
ENTER  
DOWN  
4
Legend:  
1) Status Indicators  
2) Liquid Crystal Display (LCD)  
3) Sensor Positions A - D  
4) Function Keys  
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Chapter 5  
System Status and Error Messages  
Table 1. Error Messages.  
Field  
Service  
Required  
Error  
Code  
Operator  
Correctable  
Reprint  
Required  
Error Message  
01  
08  
6C  
FRONT COVER  
OPEN  
á
See Note 3  
and 6  
CUT-SHEET  
PATH OPEN  
CUT-SHEET  
COVER OPEN  
02  
66  
6F  
FANFOLD PAPER EMPTY  
NO PAPER TRAY  
á
á
á
See Note 4  
á
á
CUT SHEET  
PAPER EMPTY  
03  
04  
05  
0E  
0F  
10  
11  
12  
13  
16  
1B  
64  
65  
PAPER JAM AT FUSER (C)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT DRUM (B)  
PAPER JAM AT FUSER (C)  
PAPER JAM AT EXIT (D)  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
CUT SHEET  
PICK MISS  
á
67  
PAPER JAM AT ENTRANCE (A)  
á
á
152  
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Error Messages  
Reprint  
Field  
Service  
Error  
Code  
Operator  
Correctable  
Error Message  
Required  
Required  
68  
69  
6A  
6B  
73  
09  
14  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
PAPER JAM AT ENTRANCE (A)  
TRANSPORT MOTOR FAIL  
á
á
á
á
á
á
á
á
á
á
á
á
á
á
TRACTOR MTR FWD SPEED  
ERR  
15  
TRACTOR MTR BKWD SPEED  
ERR  
á
á
0A  
0B  
18  
19  
1A  
1D  
18  
1E  
1F  
20  
21  
22  
26  
27  
28  
CUTTER FAIL  
á
á
á
á
á
á
CUTTER FAIL  
DRUM MOTOR FAIL  
SURFACE VOLTAGE TOO HIGH  
SURFACE VOLTAGE TOO HIGH  
SURFACE VOLTAGE FAIL  
DRUM MOTOR FAIL  
FUSER SUPPLY FAIL  
FUSER FAILURE  
á
á
á
á
FUSER LAMP OVERHEAT  
FUSER FAN FAIL  
EXHAUST FAN FAIL  
NO CLEANING UNIT  
NO DEVELOPER UNIT  
WASTE TONER FULL  
á
á
153  
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Chapter 5  
System Status and Error Messages  
Field  
Service  
Required  
Error  
Code  
Operator  
Correctable  
Reprint  
Required  
Error Message  
29  
2A  
2B  
2C  
2D  
2E  
32  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
40  
41  
42  
43  
44  
45  
46  
NO WASTE TONER BOX  
TONER LOW  
á
See Note 5  
TONER DENSITY TOO HIGH  
TONER DENSITY TOO LOW  
TONER EMPTY  
á
á
á
DEVELOPER MOTOR FAIL  
LED HEAD OVERHEAT  
LED FAIL  
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
á
LED FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
ENGINE CPU FAIL  
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Error Messages  
Reprint  
Field  
Service  
Error  
Code  
Operator  
Correctable  
Error Message  
ENGINE CPU FAIL  
Required  
Required  
47  
72  
48  
49  
4A  
4B  
4C  
4D  
4E  
50  
51  
52  
53  
54  
55  
57  
58  
5A  
5B  
5C  
56  
06  
0C  
0D  
á
á
á
á
á
á
á
á
ENGINE CPU FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
CONTROLLER COMM. FAIL  
STACKER FAIL  
á
á
á
á
á
á
STACKER FAIL  
STACKER FAIL  
STACKER FAIL  
STACKER INTERLOCK FAIL  
STACKER FAIL  
STACKER NOT READY  
STACKER NOT READY  
STACKER FAIL  
á
á
á
á
á
á
STACKER FAIL  
STACKER NOT READY  
STACKER FULL  
á
NO TRANSFER UNIT  
TRANSFER PLATFORM FAIL  
TRANSFER PLATFORM FAIL  
á
á
á
á
á
á
155  
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Chapter 5  
System Status and Error Messages  
Field  
Service  
Required  
Error  
Code  
Operator  
Correctable  
Reprint  
Required  
Error Message  
07  
78  
79  
7A  
7B  
7C  
7D  
SCUFF LEVER OPEN  
á
MAIN CHARGER ERROR  
TRANSFER CHARGER ERROR  
PRE-CHARGER ERROR  
CLEANING BIAS ERROR  
DEVELOPING BIAS ERROR  
á
á
á
á
á
á
á
á
á
á
á
á
SEPARATOR CHARGER  
ERROR  
TRAY MISMATCH  
STACKER FAIL  
STACKER FAIL  
STACKER FAIL  
á
5D  
5E  
5F  
á
á
á
FILE SYS FULL  
DELETE FILES  
á
á
á
á
á
á
á
á
á
á
á
á
á
á
FILE SYS FULL  
OPTIMIZE&REBOOT  
FILE SYS FULL  
ADD FLASH  
INSUFFICIENT RAM  
REBOOT/ADD RAM  
FILE EXISTS  
ENABLE OVERWRITE  
FILE SYS INVALID  
OPTIMIZE&REBOOT  
FILE SYS WRITE  
CHECK FLASH  
156  
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Error Messages  
Reprint  
Field  
Service  
Error  
Code  
Operator  
Correctable  
Error Message  
RELOAD PAPER  
Required  
Required  
á
á
á
PIN TRACTORS  
CLEAR PAPER PATH  
FOR REPRINT  
á
FRAMING ERROR  
PARITY ERROR  
á
á
á
á
á
á
á
á
BUFFER OVERRUN  
BUFFER OVERFLOW  
TABLE NOTES:  
1. For any error with Reprint on Fault enabled: If the printer stops  
while in the middle of printing a page, reloading the paper and  
reprinting are required. There may be other cases requiring  
reloading and reprinting; if so, a message will appear.  
2. For any error with Reprint on Fault disabled: If the printer stops  
while in the middle of printing a page, reloading the paper is  
required and pages are lost.  
3. For error numbers 01, 14, and 15: If the error occurs while  
paper is not moving, it is not necessary to reload or reprint.  
4. For error number 02: If the error is caused by a paper-empty at  
the lower sensor (Paper Near End Sensor), it is not necessary  
to reprint.  
5. Status message only. No operator action required to clear  
message.  
The Front Cover Open error can occur when either the Upper  
Doors or the Paper Output Door (as seen on the previous page) is  
open. If the Upper Doors are closed, push the Paper Output Door in  
to release it to its down position.  
157  
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Chapter 5  
System Status and Error Messages  
158  
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A
Maintenance Log  
Sheets  
Maintenance Log Sheets  
The maintenance log sheets are for your use. These may be  
photocopied and kept in a binder near the printer. Be sure to use  
them each time either you or your service provider perform printer  
maintenance.  
Only maintenance levels A through C are presented in this  
Operator’s Guide. These three levels are done by the user. Levels  
D through H are done by a service representative and are included  
in the User’s Manual.  
159  
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Appendix A  
Maintenance Log Sheets  
Level A Maintenance - 15,000 Pages (User)  
Performed  
Action  
Item  
Part #  
N/A  
Date  
By  
Clean  
Clean  
Clean  
Clean  
General cleaning  
Main charger  
Precharger  
705741-001  
705742-001  
705743-001  
N/A  
Transfer charger  
Cover glass  
Clean  
See Note 1  
Replace  
See Note 2  
Toner cartridge  
703532-050  
Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.  
Note 2: The Toner cartridge should be replaced about every 21,000 pages or as  
needed (for page coverage of 4%)  
160  
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Level B Maintenance - 150,000 Pages (User  
)
Performed  
By  
Action  
Clean  
Item  
Part #  
N/A  
Date  
General cleaning  
Main charger  
Precharger  
Clean  
Clean  
Clean  
705741-001  
705742-001  
705743-001  
N/A  
Transfer charger  
Cover glass  
Clean  
See Note 1  
Clean  
SELFOC lens  
N/A  
Vacuum  
Vacuum  
See Note 2  
Lamp housing filter 202985-001  
Cleaning unit  
705740-001  
703535-001  
Photoreceptor  
drum  
Replace  
See Note 3  
Toner cartridge  
703532-001  
Replace  
Developer  
703548-001  
202984-001  
Replace  
See Note 4  
Waste toner bottle  
Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.  
Note 2: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or  
sooner if print quality is no longer acceptable. Drum life is dependent upon media  
being used and proper maintenance and operation of the printer. Print media other  
than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as  
much as 50%.  
Note 3: The Toner cartridge should be replaced about every 21,000 pages or as  
needed (for page coverage of 4%).  
Note 4: The waste toner bottle is replaced every 90,000 pages, so may not need to  
be replaced at this time.  
161  
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Appendix A  
Maintenance Log Sheets  
Level C Maintenance - 600,000 Pages (User)  
Performed  
Action  
Item  
Part #  
Date  
By  
Clean  
General cleaning  
Cover glass  
N/A  
N/A  
Clean  
See Note 1  
Clean  
Clean  
SELFOC lens  
N/A  
Flash power supply N/A  
filter  
See Note 2  
Replace  
Photoreceptor  
drum  
703535-001  
Developing Unit  
Toner cartridge  
705739-001  
703532-001  
Replace  
See Note 3  
Replace  
Waste toner bottle  
202984-001  
Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.  
Note 2: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or  
sooner if print quality is no longer acceptable. Drum life is dependent upon media  
being used and proper maintenance and operation of the printer. Print media other  
than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as  
much as 50%.  
Note 3: The Toner cartridge should be replaced about every 10,000 pages or as  
needed (for page coverage of 4%).  
162  
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B
Specifications  
Paper Specifications  
Paper type  
Paper size  
Width  
Fanfold  
7 to 16 inches  
Length*  
1 to 30 inches, in  
multiples of 1/6 inch.  
* Measured from main folding/cutting perforation to  
main folding/cutting perforation.  
Tractor pin holes  
See the table and figure  
below.  
163  
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Appendix B  
Paper Specifications  
Dimension  
in Figure  
Specification  
Pin hole center to folding  
Inch  
Millimeter  
1/6, 1/4, 1/  
3, or 1/2  
4.23, 6.35,  
8.47, 1.20  
8
1
perforation  
Hole center line to edge  
of form  
0.236  
± 0.028  
6.0 ±0.1  
Hole diameter  
0.156  
± 0.004  
4.0 ±0.1  
N/A  
5
Distance between  
centers of two  
0.500  
± 0.002  
12.7 ±0.05  
consecutive holes  
Max. deviation of holes  
from their center line  
0.004  
0.006  
0.1  
6
4
Max. deviation Left Hand  
hole to companion Right  
Hand hole (Center Line  
to Center Line)  
0.15  
Max. parallel deviation  
Left Hand hole Center  
Line to Right Hand hole  
Center Line  
0.006  
0.15  
N/A  
164  
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1
2
1
9
3
4
8
7
5
6
6
Legend:  
1) Hole centerline to edge of form  
2) Center Line  
3) Main Folding/Cutting Perforation  
4) Centerline to Centerline  
5) Distance between centers of two consecutive holes  
6) Center Line Deviation  
7) Tractor Pin Hole  
8) Pin hole to perforation  
9) Fanfold Paper  
165  
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Appendix B  
Performance Characteristics  
Paper thickness  
Paper weight  
.010 inch maximum  
18 to 44 lb. bond (68-165g/m2), 44-125  
lb. tag/label (75-204g/m2)  
Paper feed  
Automatic paper parking mechanism  
incorporated  
Maximum paper stack size 3000 sheets (18 lb.)  
Folder Perforation  
Cut  
0.12 inches or 3mm minimum  
Cut to Tie  
3:1 minimum  
Performance Characteristics  
Printing density  
300 x 300 dpi  
400 x 400 dpi or 240 x 240 dpi  
(options)  
Printing speed  
2.78 inches per second.  
Paper Size  
Orientation  
Printing Speeds  
(Pages per Minute)  
A4  
Landscape  
Landscape  
20  
20  
Letter  
A4  
Portrait  
Portrait  
15  
15  
Letter  
Maximum effective print  
width  
14.7 inches  
166  
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Host Interfaces  
Duty cycle  
200,000 total pages/month  
of fanfold paper (11-in.  
length)  
Mechanical life  
5 years or 12,000,000  
pages (11-inch length)  
Warm-up time  
60 sec. max.  
25 sec. max.  
First page printing time  
MTBF/MPBF  
8,000 hours/2,880,000  
pages (letter size) 25%  
print to power on ratio  
MTTR  
2 hour max. (unit  
exchange  
Host Interfaces  
Standard  
Centronics parallel,  
Dataproducts parallel, serial  
RS-232/422  
NOTE: Dataproducts parallel interface requires an adapter cable.  
Optional  
Coax/Twinax  
Ethernet network adaptor  
167  
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Appendix B  
Memory Requirements  
Emulations  
Standard  
LinePrinter Plus  
Optional  
PCL5/LP+  
PCL5/PGL  
PCL5/VGL  
IGP/VGL  
IGP/PGL  
IPDS  
CTHI (if installed)  
Memory Requirements  
The L5000 series printers have 32 MB (standard) or 64 MB  
(optional) of RAM (Random Access Memory), and 8 MB (standard)  
or 16, 32, or 64 (optional) of Flash Memory. This is standard with all  
new printer shipments, and all upgraded printers.  
Safety Regulations  
UL  
1950  
CSA  
950  
EUROPE  
EN 60950  
Electromagnetic Interference  
FCC  
Class A  
Europe  
EN55022 Class A  
168  
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Electromagnetic Interference  
Physical Characteristics and Environment  
Dimensions (H x W x D)  
49 inch H x 30 inch W x 34  
inch D  
In crate:  
36 inches H x 58 inches W  
x 61 inches D  
Weight  
353 lbs. (or 441 lbs.) with  
options  
Input voltage range  
200 - 240 V +10%  
50/60 Hz (47 - 62 Hz)  
single phase  
Power consumption  
3300 W (operating);  
wall outlet must be on a 30-  
amp breaker.  
Environment  
Temperature  
Operating: 50° to 80° F  
(10° to 27° C)  
Non-operating: 14° to  
95° F(-10° to 35° C)  
Humidity  
Operating: 30 to 80% RH  
Non-operating: 10 to 80%  
RH  
(non-condensing)  
169  
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Appendix B  
Physical Characteristics and Environment  
o
Temperature (5F)  
80  
71  
Maximum Temperature/  
Humidity Limits  
50  
Humidity (%) RH  
30  
70 80  
Sound level  
Operating  
60 db (A-weighted ) max.  
Full options  
Standby state  
Inclination  
50 dB (A-weighted)  
1° max.  
170  
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Index  
CLEAR  
A
B
function key, 48  
AUTO  
function key, 41  
Clearing faults procedure  
with Reprint on Fault disabled, 147  
with Reprint on Fault enabled, 149  
Clearing service level messages, 80  
Control panel  
Buttons See Function keys, 45  
C
Cover glass  
CANCEL  
fuser unit cleaning, 110  
Custom tray width, 36  
Cut sheet paper  
function key, 49  
Cassette  
paper jams at back of, 138  
Cassette paper size  
changing, 34  
loading, 31  
Cut sheet paper jams, 138  
Cut sheet tray linking, 35  
Caution notice, 17  
Changing cassette paper size, 34  
Charger  
D
Danger notice, 17  
Developer replacing, 69  
Developing unit  
main cleaning, 104  
Cleaning  
cleaning unit, 121  
discharge LED, 123  
fuser unit cover glass, 110  
general, 95  
replacing, 73  
Developing unit recharging  
See Developer, replacing, 69  
Developing unit replacing, 69  
Diagnostics  
main charger, 104  
photoreceptor drum, 124  
pickup rollers, 115  
reverse rollers, 118  
Cleaning unit  
printer offline, 129  
Diagnostics printer  
cleaning, 121  
171  
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Index  
Diagrams  
paper path, 45  
Discharge LED  
cleaning, 123  
Disk drives  
location, 38  
Disposal  
photoreceptor drum, 68  
DOWN  
function key, 41, 50  
Drum  
F
Face up or down paper path  
paper jams in, 145  
Fanfold paper  
loading, 28  
Fanfold paper jams, 130  
FAULT  
status lamp, 46  
Fault clearing procedure  
with Reprint on Fault disabled, 147  
with Reprint on Fault enabled, 149  
Fault condition  
photoreceptor cleaning, 124  
Drum photoreceptor  
disposal, 68  
reprinting pages after, 146  
Fault messages table, 151  
Field service  
E
Electromagnetic interference  
specifications, 168  
errors requiring, 146  
Emulation specifications, 168  
Emulations, 25  
Front panel See Control panel, 45  
Function keys  
ENTER  
function key, 49  
Environmental specifications, 169  
Error messages, 146  
CANCEL, 49  
CLEAR, 48  
TRAY MISMATCH error, 36  
Error messages table, 151  
Errors  
operator-correctable, 146  
requiring field service, 146  
requiring reprinting, 146  
Errors requiring field service, 146  
Errors requiring reprinting, 146  
PAGE EJECT, 48  
172  
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Index  
K
Keys  
function, 45  
Fuser unit cover glass  
cleaning, 110  
Keys See Function keys, 45  
G
L
Glass cover  
LCD See Liquid crystal display, 45  
LED discharge  
fuser unit cleaning, 110  
H
cleaning, 123  
HEAVY  
LINE SYNC  
function key, 41  
status lamp, 45  
Host interface specifications, 167  
LinePrinter Plus emulation, 25  
Linking  
I
Cut sheet tray, 35  
Liquid crystal display (LCD), 45  
Loading cut sheet paper, 31  
Loading fanfold paper, 28  
Loading paper, 28  
Location  
IGP / PGL Emulation, 25  
IGP / VGL Emulation, 25  
Impact Printer Emulation, 25  
Important notice, 17  
Intervals replacement  
service provider responsibility, 92  
disk drives, 38  
J
power switch, 38  
Log sheets  
Jams  
maintenance  
paper at back of paper cassette, 138  
paper cut sheet, 138  
level E, 86  
level F, 87  
paper fanfold, 130  
level G, 88  
paper in face up or down paper path,  
level H, 89  
maintenance level A, 82  
maintenance level B, 83  
maintenance level C, 84  
Log sheets maintenance  
level A, 160  
paper in transport output section, 144  
paper near paper output section, 132  
paper near tractor, 130  
JOB IN PROCESS  
status lamp, 46  
173  
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Index  
Output section  
transport paper jams in, 144  
M
Main charger  
cleaning, 104  
P
Maintaining print quality, 77  
Maintenance log sheets  
Page counts  
service level, 79  
PAGE EJECT  
function key, 48  
Page length  
stacker setting, 42  
Pages  
reprinting after fault, 146  
Paper  
level B, 83  
level C, 84  
level E, 86  
Maintenance schedules, 81  
Manual conventions, 18  
Memory requirements, 168  
Message display See Liquid crystal  
display, 45  
loading, 28  
cut sheet, 31  
Message table  
fanfold, 28  
error messages, 151  
Messages  
Paper cassette  
paper jams at back of, 138  
Paper jams  
service level clearing, 80  
system status, 146  
at back of paper cassette, 138  
cut sheet, 138  
fanfold, 130  
N
in face up or down paper path, 145  
in transport output section, 144  
near paper output section, 132  
near tractor, 130  
NEXT  
function key, 50  
O
Paper output section  
paper jams near, 132  
Paper path  
ONLINE  
function key, 47  
status lamp, 46  
face up or down  
Operator-correctable errors, 146  
Operator’s panel See Control panel, 45  
paper jams in, 145  
Paper path diagram, 45  
174  
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Index  
Paper size  
cassette changing, 34  
emulations, 168  
environment, 169  
host interfaces, 167  
memory requirements, 168  
Paper specifications, 163  
Paper stacker  
power, 39  
PCL5 Emulation, 25  
Performance specifications, 166  
PhoenixPage PCL5 Emulation, 25  
Photoreceptor drum  
cleaning, 124  
performance, 166  
physical, 169  
safety regulations, 169  
Printronix LinePrinter Plus emulation, 25  
Q
disposal, 68  
Quality print  
Physical characteristics, 169  
Pickup rollers  
maintaining, 77  
problems with, 77  
cleaning, 115  
R
Power paper stacker, 39  
Power switch  
Recharging developing unit  
See Replacing, developer, 69  
Recommended vacuum cleaners, 78  
Replacement intervals  
location, 38  
Power-on self test, 129  
PREV  
function key, 50  
service provider responsibility, 92  
Replacement schedule  
Print quality  
maintaining, 77  
service provider responsibility, 92  
Replacing  
problems, 77  
Print quality problems, 77  
Printer  
developing unit, 69, 73  
Replacing developer, 69  
Reprint on Fault  
emulations, 25  
general information, 25  
Printer diagnostics, 129  
offline, 129  
enabled fault clearing procedure, 149  
Reprint on Fault disabled  
fault clearing procedure, 147  
Reprinting  
online, 130  
Printer specifications  
electromagnetic interference, 168  
errors requiring, 146  
Reprinting pages after fault, 146  
175  
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Index  
Reverse rollers  
cleaning, 118  
Rollers  
Stacker full  
operator procedure, 44  
Stacker page length  
pickup cleaning, 115  
reverse cleaning, 118  
STAND BY  
status lamp, 46  
Status lamps, 45  
S
Safety  
notices, 17  
JOB IN PROCESS, 46  
LINE SYNC, 45  
Safety regulations, 169  
Schedule replacement  
service provider responsibility, 92  
Schedules  
STAND BY, 46  
SYS AVAIL, 46  
STOP  
maintenance, 81  
Self test  
function key, 41  
Switches See Function keys, 45  
SYS AVAIL  
power-on, 129  
Service levels  
messages clearing, 80  
Setting cassette paper size, 34  
SHIFT  
status lamp, 46  
System status messages, 146  
T
function key, 48  
Specifications printer  
electromagnetic interference, 168  
emulations, 168  
TEST  
function key, 48  
Test self  
environment, 169  
host interfaces, 167  
memory requirements, 168  
power-on, 129  
Tractor  
paper jams near, 130  
Transport output section  
paper jams in, 144  
Tray linking  
performance, 166  
physical, 169  
safety regulations, 169  
Stacker  
cut sheet, 35  
TRAY MISMATCH error, 36  
power paper, 39  
176  
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Index  
Tray width  
custom, 36  
U
V
UP  
function key, 50  
Vacuum cleaners  
recommended, 78  
177  
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Index  
178  
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PRINTRONIX, INC.  
14600 Myford Road  
P.O. Box 19559  
Irvine, CA 92623-9559  
Phone: (714) 368-2300  
Fax: (714) 368-2600  
Technical Support: (714) 368-2686  
PRINTRONIX  
Nederland BV  
P.O. Box 163, Nieuweweg 283  
NL-6600 AD Wijchen  
The Netherlands  
Phone: (31) 24 6489489  
Fax: (31) 24 6489499  
PRINTRONIX Schweiz GmbH  
42 Changi South Street 1  
Changi South Industrial Estate  
Singapore 486763  
Phone: (65) 542-0110  
Fax (65) 543-0220  
Visit our website at:  
www.printronix.com  
171638-001B  
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