Pride Mobility Mobility Aid INFMANU3355 User Manual

Synergy TRU-Balance  
BASIC OPERATION INSTRUCTIONS  
Po GCTMController  
ACN# 088 609 661  
ACN# 088 609 661  
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TABLE OF CONTENTS  
INTRODUCTION ................................................................................. 4  
GC CONTROLLER ............................................................................. 6  
PRECAUTIONARY GUIDELINES................................................. 6  
OPERATING THE GC CONTROLLER...................................... 10  
LOCK MODE....................................................................................... 12  
THERMAL ROLLBACK .................................................................. 13  
FAULT CODES ................................................................................... 13  
CARE AND MAINTENANCE ........................................................ 14  
WARRANTY ........................................................................................ 14  
GC Controller  
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4
Basic Operation Instructions  
INTRODUCTION  
WELCOME to Pride Mobility Products Corporation (Pride). The product you  
have purchased combines state-of-the-art components with safety, comfort, and  
styling in mind. We are confident that the design features will provide you with the  
conveniences you expect during your daily activities. Understanding how tosafely  
operate and care for this product should bring you years of trouble free operations  
and service.  
Readand followall instructions, warnings, and notes in this manual and all other  
accompanying literature before attempting to operate this product for the first  
time. In addition, yoursafetydepends upon you, as well as your provider, caretaker,  
or healthcare professional in using good judgement.  
Thismanualistobeusedinadditiontothepowerbaseowner’smanualthatcamewith  
yourpowerchair.Ifthereisanyinformationinthismanualwhichyoudonotunderstand,  
or if you require additional assistance for setup or operation, please contact your  
authorizedPrideProvider. Failure to follow the instructions, warnings, and notes  
in this manual and those located on your Pride product can result in personal  
injury and/orproduct damage and will void Pride’s product warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter,  
or modify this product or remove or render inoperable or unsafe any guards,  
shields, or other safety features of this product; fail, refuse, or neglect to install any  
retrofit kits from time to time provided by Pride to enhance or preserve the safe  
use of this product.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual.  
We would also like to hear about the safety and reliability of your new Pride  
product, and about the service you received from your authorized Pride Provider.  
Please notify us of any change of address, so we can keep you apprised of important  
information about safety, new products, and new options that can increase your  
ability to use and enjoy your Pride product. Please feel free to contact us at the  
following address:  
GC Controller  
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Basic Operation Instructions  
5
NOTE: If you ever lose or misplace your product registration card or your  
copy of this manual, contact us and we will be glad to send you a new one  
immediately.  
My authorized Pride Provider Is:  
Name: _____________________________________________________  
Address:____________________________________________________  
Phone Number: ______________________________________________  
Purchase Date: _______________________________________________  
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6
Basic Operation Instructions  
GC CONTROLLER  
The GC Controller is a fully-programmable, modular electronic controller system  
that allows you to operate your power chair. It is designed to allow the user to have  
complete control over chair movement and speed.  
The controller has been pre-programmed to meet a typical user’s needs. The  
program is set using either a personal computer with software provided by the  
controller manufacturer or with a hand-held programmer, also provided by the  
controller manufacturer.  
WARNING! The controller program can affect speed,  
acceleration, deceleration, dynamic stability, and braking.  
If it is programmed incorrectly or outside of the safe limits  
as determined by your healthcare professional, it can create  
a dangerous situation. Only the power chair manufacturer,  
an authorized representative of the manufacturer, or a trained  
service technician should program the controller.  
PRECAUTIONARY GUIDELINES  
Before operating the GC controller, please read the following. These guidelines  
are provided for your benefit and will aid you in the safe operation of the control  
system.  
! Turn off the power to the controller when transferring to or from your power  
chair.  
! Follow all of the procedures and heed the warnings as explained in your power  
chair owners manual.  
Failure to heed the above warnings can result in personal injury and/or  
equipment damage.  
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Basic Operation Instructions  
7
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic  
and radio frequency waves can have an adverse affect on  
the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as  
cellular phones, mobile two-way radios (such as walkie-talkies), radio stations, TV  
stations, amateurradio(HAM)transmitters, wirelesscomputerlinks, microwavesig-  
nals, pagingtransmitters, andmedium-rangemobiletransceiversusedbyemergency  
vehicles. In some cases, these waves can cause unintended movement or damage to  
thecontrolsystem. Everyelectrically-poweredmobilityvehiclehasanimmunity(or  
resistance) to EMI. The higher the immunity level, the greater the protection against  
EMI. This product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios,  
laptops, and other types of radio transmitters may cause  
unintended movement of your electrically-powered mobility  
vehicle due to EMI. Exercise caution when using any of these  
items while operating your mobility vehicle and avoid coming  
into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to  
the electrically-powered mobility vehicle can increase the  
susceptibility of the vehicle to EMI. Do not modify your power  
chair in any way not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself  
can disturb the performance of other electrical devices  
located nearby, such as alarm systems.  
NOTE: For further information on EMI/RFI, go to the Resource Center on  
your power chair off as soon as it is safe to do so. Call Pride or your autho-  
rized Pride Provider to report the incident.  
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8
Basic Operation Instructions  
GC Controller Features  
Figure 1 provides information on the GC components and connections. Use this  
diagram to familiarize yourself with the function and location of each component  
before using the GC Controller.  
The following functions are available with the GC Controller:  
! Joystick Control  
The joystick is used to control the direction and speed of the power chair.  
! SpeedAdjustment  
The user can increase or decrease the maximum speed of the power chair.  
! Thermal Rollback  
A safety feature designed to prevent the power chair from overheating and  
causing damage to the motors or controller.  
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Basic Operation Instructions  
9
Horn Key  
Activates a warning horn.  
Battery Condition Meter  
Series of five colored LEDs  
which display the speed setting  
and/or battery condition.  
On/Off Key  
Press to power on or off the  
power chair and controller.  
Speed Dial  
Turn to increase or decrease  
maximum speed.  
Joystick  
A multi-functional tool used  
to control speed & direction.  
Figure 1. GC Components and Connections  
GC Controller  
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10  
Basic Operation Instructions  
OPERATING THE GC CONTROLLER  
The GC controllerisused to operate your power chair and all of its components.  
The GC Controller system consists of (see figure 2):  
1. joystick  
2. control panel  
3. joystick module  
4. power module  
1
2
3
4
Figure 2. GC Controller  
Joystick Control  
The joystick controls the driving speed and direction of the power chair. When the  
joystick is at rest, it is in the neutral (center) position, and the chair is stationary. In  
order to drive the chair, the joystick must be taken out of neutral. Moving the  
joystick in any direction will switch the chair from neutral to drive, and the chair  
will move in the direction indicated by joystick position. The farther away from the  
neutral position the joystick is, the faster the chair will move in that direction. To  
stop chair movement, simply release the joystick or move it back to the neutral  
position. The chairs electromagnetic brakes will engage after the chair has come  
to a controlled stop.  
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Basic Operation Instructions  
11  
Maximum Speed Indicator/  
Battery Condition Meter  
On/Off Key  
Speed Dial  
Horn Key  
Joystick  
Figure 3. Controller Keypad  
Control Panel  
The control panel is located directly in front of the joystick. It contains keys and a  
dial that you will use to control your power chair. See figure 2.  
On/Off Key  
The on/off key turns the system on and off.  
WARNING! Unless faced with an emergency situation, do  
not use the on/off key to stop the chair. This will cause the  
power chair to stop abruptly.  
WARNING! Always turn the power off when you are stationary  
to prevent unexpected movement.  
Horn Key  
The horn key activates a warning horn.  
GC Controller  
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12  
Basic Operation Instructions  
Speed Dial  
The GC Controller provides a speed dial to control the speed of the power chair.  
See figure 3.  
To change the speed:  
1. Push the on/off key to power on the chair and the controller.  
2. To increase your speed, turn the speed dial clockwise.  
3. To decrease your speed, turn the speed dial counterclockwise.  
NOTE: We recommend that the first few times you operate your power  
chair, you set the speed to the slowest setting until you become familiar  
with your new power chair.  
Maximum Speed Indicator/Battery Condition Meter  
The maximum speed indicator/battery condition meter consists of five LEDs ar-  
ranged in an arc over the on/off and horn keys. See figure 1. When functioning as  
the battery condition meter, this indicates the status of the electrical system using  
LED codes. For example, as the battery voltage drops, the number of LEDs  
reduces from right to left. When the battery capacity drops to 10% or below, the  
left red LED will flash.  
Battery condition meter codes are as follows:  
! Left Red LED Flashing Slowly or Steady: Battery charge is low; Charge  
the batteries as soon as possible.  
! Step up of LEDs:The controller is in programming, inhibit, or charging mode.  
! All LEDs Flashing Quickly: The joystick was not in the center position  
when the power was switched on, or the controller system detected a fault;  
Refer to the Fault CodeTable.  
LOCK MODE  
The controller is equipped with a feature that enables you to lockoutunautho-  
rized users.  
To lock the controller:  
1. While the power is on, press and hold the on/off key until it beeps  
(approximately 1 second.)  
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Basic Operation Instructions  
13  
2. Release the on/off key.  
3. Move the joystick to the full forward position until it beeps.  
4. Move the joystick to the full rearward position until it beeps.  
5. Release the joystick. There will be one long beep. The controller system is  
now locked.  
NOTE: The maximum speed indicator/battery condition meter will be rip-  
pling from side to side. The sequence will continue until the power is  
turned off or until the controller is unlocked.  
To unlock the controller:  
1. Press the on/off key to turn on the controller. The maximum speed indicator/  
battery condition meter will ripple the lockedsequence.  
2. Move the joystick to the full forward position until it beeps.  
3. Move the joystick to the full rearward position until it beeps.  
4. Release the joystick. There will be one long beep. The controller system is  
now unlocked.  
THERMAL ROLLBACK  
The GC Controller is equipped with a thermal rollback circuit which monitors the  
temperature of the chairs motors and controller. If either exceeds the safe operating  
temperature, the controller reduces the output to 50% of full operation level. This  
reduces the chairs speed and allows a cool down period. Once the temperature  
returns to a safe level, the chair will resume normal operation.  
FAULT CODES  
The battery condition meter will flash fault codes when the controller system detects  
an abnormal condition in the electrical system. All of the battery condition meter  
LEDs will flash a number of times quickly, then pause, then flash again.The battery  
condition meter will continue to flash the fault codes until the problem is fixed. The  
table below identifies the individual fault codes. If any of these fault codes persist,  
contact your authorized Pride Provider.  
GC Controller  
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14  
Basic Operation Instructions  
Fault  
Probable Cause(s)  
Possible Solution  
Code  
1 Flash  
The batteries need charging. Check the battery connections. If the  
There is a bad connection  
to the batteries.  
battery connections are good, then  
try charging the batteries.  
2 Flashes  
3 Flashes  
4 Flashes  
5 Flashes  
6 Flashes  
7 Flashes  
There is a bad connection on Check the left motor connections and  
the left motor. wiring harnesses.  
The left motor has a short to Contact your authorized Pride  
a battery connection. Provider.  
There is a bad connection on Check the right motor connections  
the right motor. and wiring harnesses.  
The right motor has a short to Contact your authorized Pride  
a battery connection.  
The charge inhibit has been  
activated.  
Provider.  
Make sure that the battery charger  
is not connected to the power base.  
Make sure the joystick is in the center  
position and then power off and on  
again.  
There is a joystick fault.  
8 Flashes  
9 Flashes  
There is a control system fault. Check power module and joystick  
module connections and wiring.  
The park brakes have a bad  
connection.  
Check the left and right motor  
connections and wiring.  
10 Flashes An excessive voltage has  
been applied to the control  
system.  
Check the battery connections.  
CARE AND MAINTENANCE  
Refer to your power chair owners manual for proper cleaning and disposal  
instructions.  
WARRANTY  
For two (2) years from the date of purchase, Pride will repair or replace at our  
optiontotheoriginalpurchaser, freeofcharge, thecontrolleroranyofitscomponents  
found upon examination by an authorized representative of Pride to be defective  
in material and/or workmanship.  
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NOTES  
GC Controller  
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Pride Mobility Products Corporation  
182 Susquehanna Avenue  
Exeter, PA 18643-2694  
USA  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
Canada  
Pride Mobility Products Ltd.  
Unit 106, Heyford Park Camp Road  
Upper Heyford, Oxfordshire OX25 5HA  
Pride Mobility Products Australia Pty. Ltd.  
21 Healey Road  
Dandenong, 3175  
Victoria, Australia  
Pride Mobility Products Italia S.r.l.  
Via del Progresso - ang. Via del Lavoro  
Loc. Prato della Corte  
00065-Fiano Romano (RM)  
Pride Mobility Products Europe B.V.  
Tijnmuiden 28  
1046 AL Amsterdam  
The Netherlands  
*I NFMANU3355*  
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