BASIC PHONE FEATURES
Placing Calls
Holding and Resuming Calls
Forwarding Calls
During a call, press the Hold soft
key. The console LEDs will blink
red.
To enable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you
want to enable:
Press
, enter the phone
To resume the call, press the
Resume soft key.
number, and then press the Send
soft key.
• Always—To forward all
incoming calls.
Transferring Calls
Answering Calls
Press the Answer soft key.
To transfer a call:
• No Answer—To forward all
unanswered incoming calls.
• Busy—To forward calls that
arrive when you are already
in a call.
1. During a call, press the Trnsfer
soft key. The active call is
placed on hold.
2. Enter the number of the party
to which you want to transfer
the call, and then press the
Send soft key.
To ignore an incoming call, press
the Reject soft key.
Ending Calls
3. Enter a number to forward calls
to. For No Answer, enter the
number of rings before
forwarding.
During a call, press
End Call soft key.
or the
Polycom®SoundStation®
IP 5000 Phone
To cancel the transfer before
the call connects, press the
Cancel soft key. The original
call resumes.
Redialing Numbers
To call the last number you
4. Press the Enable soft key.
Quick User Guide
To disable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you
want to disable.
dialed, press
.
3. When you hear the ring-back
sound, or after you speak with
the second party, press the
Trnsfer soft key.
BASIC PHONE FEATURES
Muting the Microphone
CUSTOMIZING YOUR PHONE
During a call, press
. The
3. Press the Disable soft key.
Applies to phones running SIP 3.2.3 or
later.
You can automatically transfer the
call without speaking to the second
party. After you complete step 1,
press the Blind soft key. Then,
complete step 2.
console LEDs will glow red.
Using Do Not Disturb
To prevent your phone from
ringing, enable Do Not Disturb.
You can hear all other parties
while Mute is enabled. The other
parties cannot hear you.
For detailed information, see the
User Guide for the Polycom SoundStation
IP 5000 Phone available at:
soundstation_ip5000/
To turn off Mute, press
again.
Press
, and then select
Features > Do Not Disturb.
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of Polycom, Inc. and are registered and/or common law marks in the
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property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose
other than the recipient’s personal use, without the express written
permission of Polycom.
Polycom SoundStation IP 5000 Quick User Guide. 1725-30960-001 Rev. A / March, 2010 Edition
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