The Plasmon Enterprise
D-Series
D875 - D2175 Libraries ~ DVD Drive
User Manual
P/N 97704577 E
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PREFACE
Copyright
Copyright 2004 by Plasmon®. All rights reserved. This document and the information contained herein
are the property of Plasmon. No part of this document may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the
express written permission of Plasmon.
United States Office
European Headquarters, UK
Plasmon
4425 ArrowsWest Drive
Plasmon Data Limited
Whiting Way
Colorado Springs, CO 80907-3489
Melbourn, Herts. SG8 6EN
Disclaimer
Plasmon makes no representation or warranties with respect to the contents of this document and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Further, Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any
person or organization of such revision or changes.
Trademark Notices
Plasmon is a U.S. registered trademark of Plasmon. Rotation Station is a trademark of Plasmon. All
other product names are trademarks or registered trademarks of their respective owners.
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Preface
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Revision History
Revision
Date
Description
A
B
C
D
E
September 2002
November 2002
March 2003
Initial release.
Updated installation information.
Updated to include Multi Drive.
Minor updates from Service.
June 2003
October 2004
Updated format and presentation. Added bay pack-
ing to Ch 2.
NOTE
The most current information about this product is available on the
Preface
Page 2
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Conventions Used
WARNING
A WARNING is used to alert the reader to situations or conditions
that could potentially result in personal injury, fire hazard, or
equipment damage.
CAUTION
A CAUTION is used to warn of undesirable procedures, or of
situations in which equipment damage could result.
NOTE
A NOTE is used to emphasize an area of text or to provide
additional information.
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Product Warranty
This Plasmon library is warranted free from defects in materials, parts, and workmanship and to
conform to the current product specification upon delivery. For the specific details of your warranty,
refer to your sales contract or contact the company from which the library was purchased.
The Plasmon quality system is in compliance with and registered to ISO9001:2000. All products are
assembled from new or remanufactured parts.
The warranty for the library shall not apply to failures of any unit when:
•
•
The library is repaired by anyone other than Plasmon personnel or approved agent.
The library is physically abused or is used in a manner that is inconsistent with the operating
instructions or product specification defined by Plasmon.
•
•
The library is used with incompatable software and or firmware.
The library fails because of accident, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, modification, or service by anyone other than the factory service
center or its approved agent.
•
The library is repaired by anyone, including an approved agent, in a manner that is contrary to the
maintenance or installation instructions supplied by Plasmon.
•
•
The Plasmon serial number tag is removed.
The library is damaged because of improper packaging on return.
CAUTION
Returning the library in unauthorized packaging may damage the
unit and void the warranty.
If problems with the library occur, contact your maintenance
organization. Do not void the product warranty by allowing
untrained or unauthorized personnel to attempt repairs.
WARNING
Untrained personnel operating the library may create dangerous
situations. This could lead to physical harm to the operator, data
loss, or disabling of the library system.
Please review and observe all safety rules concerning the
operation of the library.
Preface
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TABLE OF CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Revision History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LIST OF TABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Library Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Command Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Media Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bulk Loading and Unloading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Media and Magazine Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Major Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Front Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Magazine Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Main Power Switch and Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SCSI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lift Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Media Transport Element (MTE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rotation Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Library Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing Internal Packing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Library Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SCSI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Identifying Storage Slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
D1525 - D2175 Bay Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Library Packing Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Packing Instructions (D1525 - D2175 Expansion Bays) . . . . . . . . . . . . . . . . . . . . . . . . .32
MENU SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Navigating the Menu System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Power Up Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Main Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Overall Library Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Power Cable Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
SCSI Cable Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
SCSI Cable Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
SCSI Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
SCSI Bus Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
SCSI ID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Drive Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Industry Canadian Notice per ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Australia / New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Taiwan (BSMI) Class A Warning Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Laser Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Lithium Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
ERROR CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
CONTACTING PLASMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
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LIST OF FIGURES
D875 - D2175 Library, Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Space Planning for the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Expansion Bay Installation (a). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Expansion Bay Installation (b). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Expansion Bay Installation (d). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Expansion Bay Installation (e). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Packing the D875 - D2175 Libraries (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Packing the D875 - D2175 Libraries (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Packing the D875 - D2175 Libraries (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Packing the D875 - D2175 Libraries (d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Packing the D875 - D2175 Libraries (e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Expansion Bay Packing (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LCD Display Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Library Status Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Set Up Library Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Single Bus Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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LIST OF TABLES
D875 - D2175 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Maximum Allowable SCSI Cable Length (LVD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Factory Default SCSI IDs for the D875 - D2175 Libraries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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CHAPTER 1
PRODUCT OVERVIEW
General Information
The D875 - D2175 libraries make multiple CD-R, CD-RW, DVD-R, DVD-RAM, and DVD-RW media
available to computer systems for reading and writing using Multi Drive technology. These libraries are
scalable with capacities ranging from 750 to 2175 media. A media transport element (MTE) with a dual
picker makes rapid media exchanges and provides high performance in a multi-user environment. A
patented Rotation Station™ allows use of both single and double sided media.
Library Models
This manual covers the following Plasmon libraries:
Table 1. D875 - D2175 Library Models
Model
D875
Number of Media Slots
750 to 875
Number of Drives
2 to 12
D1525
D2175
1400 to 1525
2 to 12
2050 to 2175
2 to 12
The number of media slots varies because adding a drive module, which holds two drives, subtracts 25
media storage slots.
Command Processing
The library responds to SCSI commands from a host computer system to load and unload drives, and
move media within the library.
Media Movement
The media transport element (MTE) is used to move media between the media storage area and the
drives or the I/E port. To speed the process, the MTE can hold two pieces of media simultaneously.
Bulk Loading and Unloading Media
Bulk loading and unloading of media is performed by using the ten slot magazines, and the Bulk Load
Library and Bulk Unload Library front panel menu options.
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The Magazine
The Plasmon D875 - D2175 library uses CD-R, CD-RW, DVD-R, DVD-RAM, and DVD-RW pre-loaded
media in a ten slot magazine. Packs of 40 pieces of media are also available. Contact Plasmon for
ordering information. In the US, Asia/Pacific, South America, and Canada call 1-800-451-6845. In
Europe, Middle East, and Africa call +44 (0) 1763 262 963.
Table 2. Plasmon Pre-loaded Media
Media Type
Capacity
9.4 GB (dual sides)
DVD-R
DVD-R
4.7 GB (single sided)
9.4 GB (dual sided)
4.7 GB (single sided)
2.6 GB (single sided)
DVD-RAM
DVD-RAM
DVD-RAM
Media
Media
Tray
Magazine
Media Tray Release
Figure 1. The Bulk Loading Magazine
Product Overview
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Media and Magazine Handling
To maintain maximum system reliability, the operator should take the time to inspect and clean each
magazine before loading into the library.
CAUTION
Always condition the media to the normal operating temperature
of the room before using them.
Improper handling or an inappropriate environment can damage the media, the magazine, or media
trays. To ensure continued reliability, observe the following:
•
•
•
When loading a magazine into the library or when handling a magazine, ensure that the case is
clean. Dirty magazines can cause problems in loading or the loss of written data.
Do not load damaged media trays into a magazine or the library. Damaged media trays can
interfere with system robotics.
Do not expose the media to moisture or direct sunlight.
NOTE
Plasmon can not guarantee error free library operation if media is
not purchased from Plasmon.
Plasmon supplied media are packaged in a clean room and
quality inspected to ensure error free library operation.
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Major Hardware Components
The following figures show the locations of major library hardware components. A brief description of
these components appears after each figure.
Front Access Door
Magazine Slots for
Bulk Loading
(top five slots)
I/E Port
Front Panel Display
Drive Modules (6X)
(two drives per
module)
Magazine Access
Door
Power Supplies
(three supplies
maximum, located
behind the panel)
SCSI Bus
Connectors
Main Power Switch
and AC Connector
Figure 2. D875 - D2175 Library, Front View
Front Access Door
The front door provides access to the magazine slots and import/export port (I/E port), drive modules,
power supplies, main power switch, SCSI connections, and circuit boards.
Front Panel Display
The keypad and display which provide the user interface to the system. It is used to display tests,
modes, error codes, and other user related messages.
Magazine Access Door
The magazine access door opens on the magazine slots.
Magazine Slots
There are five magazine slots behind the magazine access door. Each magazine slot holds one
magazine containing up to ten pieces of media. These slots are used to bulk load the library. They can
also be used as removable storage.
Product Overview
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Import/Export Port (I/E)
The Import/Export port (I/E port) holds one magazine containing ten pieces of media. The port is
located below the five magazine slots and is used to remove and load media while the library is on-line.
Drive Modules
Each drive module contains two 120 mm Multi Drives which accommodate CD-R, CD-RW, DVD-R,
DVD-RAM, or DVD-RW media. The drives allow reading and writing of data to the media. Contact
Plasmon for the latest drive updates.
Main Power Switch and Power Cable
The power cable is routed through the bottom of the library to the power connector. The power switch
is located just above the power connector.
SCSI Interface
The connection between the library and a host computer. The interface to the library is LVD SCSI
using a 68-pin high density connection. The host computer must also be set up for LVD SCSI.
Power Supplies
A maximum of three power supplies may be installed in the library. One power supply can power up to
six drives. Two power supplies are required for 12 drives. Three power supplies provide a redundant
power supply option for the library. The supplies are hot swappable.
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Rear Access Door
Storage Slot Map
Lift Assembly
Media Transport
Element (MTE)
Rotation Station
Figure 3. D875 - D2175 Library, Rear View
Rear Access Door
The rear door provides access to the robotic elements and media slots in the library.
Lift Assembly
The lift assembly provides the vertical and pivotal motion for the media transport element (MTE),
providing access to all media locations.
Media Transport Element (MTE)
The MTE is the mechanism that picks media and moves it between storage locations and the drives.
Rotation Station
The Rotation Station allows use of double-sided media.
Storage Slot Map
The storage slot map is located on the inside of the rear access door. It identifies the media locations
for all D875 - D2175 models.
Product Overview
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CHAPTER 2
LIBRARY INSTALLATION
Getting Started
This chapter provides information for installing the Plasmon D875 - D2175 libraries and the procedures
necessary to quickly put a library on-line.
Unpacking the Library
Save all packing material in case it is ever necessary to ship the library.
Library Position
Position the library in a location that allows both the front and rear door to open completely without any
obstructions. The figure below should be used as a guide for library space planning.
Top View
Rear Access Door
35" (89 cm) min
Expansion Bay
Library
92" (233.7cm)
Expansion Bay
Front Access Door
56 " (142.3cm)
Figure 4. Space Planning for the Library
Allow 3 inches (7.6 cm) behind and 2 inches (5.1 cm) on both sides of the unit for sufficient airflow.
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Library Environment
To ensure long term reliability, operate the library only between 10° to 32°C (50° to 90°F) and 10% to
90% relative humidity. The media and drives require a clean environment. Excessive dust and dirt can
lead to data loss, and increase service calls.
Power Cable and Power Switch
Open the front door of the library and route the supplied power cable through the access hole in the
bottom of the library to the power cable connector.
Power Switch
Thread the power cable
through the bottom of
the library
Power Connector
Figure 5. D875 - D2175 Power Connector and Power Switch
Connect the power cable to a suitable AC source. The power switch is located beside the power cable
connection. Power on the library.
The front panel display now prompts to remove the protective packaging material.
Removing Internal Packing Material
1. Apply power to the library.
2. Follow the instructions on the front panel display to check the time and date and remove
all packing material.
3. Use the supplied key to unlock and open the rear access door. The library is not operable
with this door open.
4. Remove the two pieces of MTE protective packing foam. See the figure below.
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Packing Foam
Figure 6. Removing the Packing Foam from the MTE
Library Initialization
After the protective packaging material is removed the user is prompted on the front panel display to
close the rear door. The library now performs a self-calibration and initialization routine.
NOTE
It may be necessary to reboot the host computer for it to recognize
the library.
Some modifications to the host hardware or operating system may be necessary for it to recognize the
library. These modifications may include patches, driver updates, or modifications to the configuration
files. Please consult the host hardware or operating system documentation to see if any of these
applications apply.
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SCSI Connection
Turn the library’s power switch to the off position prior to connecting the SCSI interface.
The library requires a host computer with a dedicated LVD SCSI host bus adapter (HBA). Ensure that
the library is powered off prior to connecting the SCSI cables.
The SCSI cable passes through the bottom of the library into the appropriate SCSI connector inside
the front door of the library.
CAUTION
Ensure the host computer provides an LVD SCSI interface. HVD
SCSI is not compatible with LVD SCSI. If an improper connection
is made, damage to the library or connected equipment could
result.
SCSI Connection
(one, two, or three buses)
Figure 7. Connecting the SCSI Interface
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Loading Media
There are two methods for loading media into the D875 - D2175 libraries:
•
High Speed Bulk Loading (recommended): This method is intended as the first time solution to
mass load the library with media when the library is off-line. This method utilizes all six magazine
slots to load the library.
•
I/E Port Magazine Loading: This is intended for importing and exporting up to ten pieces of media
in a removable magazine while the library is on-line.
When loading the library for the first time, use the high speed bulk loading method described below:
1. Turn on the power.
2. From the front panel menu select Set Up Library>Offline Operations>Bulk Load Library.
3. Open the library front door and the magazine access door. Note that when the Bulk Load
Library option is selected, the magazine door opens.
4. Place a pre-loaded magazine in each magazine slot (magazine 1 through magazine 6).
5. When the green LED goes out, remove the appropriate empty magazine and install the
next full magazine.
NOTE
Third party software is required to operate the library
Magazine Eject
Button
Magazine 6
41 - 50
Load Status
Indicator
Magazine 5
31 - 40
Magazine 4
Magazine Access Door
21 - 30
Magazine 3
11 - 20
Magazine 2
1 - 10
I/E Slot
IE 1 - IE 10
Figure 8. Magazine Slots
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Table 3. Magazine Slot LED Indicators
LED State
Description
Magazine present or not present
N/A
On
Off
Blinking
Magazine may be removed
Bulk Loading Indicators
On
Magazine in use
Off
Remove to reload with media
Insert magazine in appropriate position
Blinking
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Identifying Storage Slots
Viewing the system through the open rear access door, the columns are numbered from left to right.
The left most column (when the left expansion bay is installed) is column one and the right most
column (when the right expansion bay is installed) is column seven. The media slots are numbered
from top to bottom, except for the magazine slots. The table below shows the model number, the
number of slots, and provides a listing of the columns involved. The column numbers in the table are
listed in sequence.
Table 4. Organization of Media in the Library
Model
D875
Number of Slots
750 to 875
Column Numbers
All Magazine Slots + 3, 4, and 5
D1525
D2175
1400 to 1525
2050 to 2175
All Magazine Slots + 3, 4, 5, 1, and 2
All Magazine Slots + 3, 4, 5, 1, 2, 6, and 7
(OptionalExpansion)
(OptionalExpansion)
Column 1
Column 2
Column 3
51
Column 4
Column 5
551
Column 6
Column 7
876
1201
376
1851
1526
1225
1226
900
901
75
76
400
401
1875
1876
575
576
1550
1551
925
926
1250
1251
100
101
425
600
601
1900
1901
1575
1576
Magazine Slots
41 - 50
950
951
125
126
1275
1276
625
626
1925
1926
1600
1601
31 - 40
21 - 30
975
976
150
151
1300
1301
650
651
1950
1951
1625
1626
11 - 20
1000
1001
175
176
1325
1326
675
676
1975
1976
1650
1651
1 - 10
I/E 1 - I/E 10
1350
1351
1025
1026
200
201
2000
2001
700
701
1675
1676
Drive
1
Drive
2
1375
1376
1050
1051
225
2025
2026
725
726
1700
1701
426
Drive
3
226
Or *
Or
Drive
4
1400
1401
1075
1076
250
251
450
451
2050
2051
750
751
1725
1726
Drive
5
Drive
6
1425
1426
1100
1101
275
276
475
476
2075
2076
775
776
1750
1751
Drive
7
Or
1450
1451
Drive
8
1125
1126
300
301
500
501
2100
2101
800
801
1775
1776
Drive
9
Or
Or
1475
1476
1150
1151
325
326
525
526
Drive
10
2125
2126
825
826
1800
1801
Drive
11
1500
1501
1175
1176
350
351
550
2150
2151
850
851
Drive
12
1825
1826
Rotation Station
1525
1200
375
2175
875
1850
Shaded areas represent the optional expansion modules (650 slots each module)
*
=
Each drive module takes an equivalent space of 25 storage slots
Figure 9. Slot Storage Map
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D1525 - D2175 Bay Installation
The expansion storage bays that attach to the sides of the Plasmon D875 library are shipped
separately. The following instructions explain how to mount the bays to the main library chassis.
Note: This operation should be performed by two people.
1. The main library chassis is shipped without side panels as shown below. Remove the
side panels if upgrading a standard D875 library to a D1525 and D2175.
Figure 10. Expansion Bay Installation (a)
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2. Position the expansion bay flush against the library chassis matching the guide pins on
the chassis to the guide holes on the expansion bay.
Figure 11. Expansion Bay Installation (b)
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3. Using a 5/16 in hex wrench, engage the four latch hooks that hold the expansion bays to
the library chassis. There are two on each side of the bay.
Figure 12. Expansion Bay Installation (c)
4. Using a phillips head screw driver, attach the finish matching cover plate to the back side
of the expansion bay with the color coated screws provided.
Figure 13. Expansion Bay Installation (d)
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5. Attach the finish matching square column to the front of the bay by hanging it on the
screw heads provided.
Figure 14. Expansion Bay Installation (e)
6. Finally, attach the finish matching side panel to the bay by hanging it on the screw heads
provided.
Figure 15. Expansion Bay Installation (f)
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Library Packing Instructions
This section is provided in case it is necessary to ship the library (without expansion bays) to another
location or back to Plasmon. Instructions on how to pack the expansion bays is provided later in this
chapter. These procedures must be followed.
CAUTION
Plasmon libraries must be shipped in the original packaging.
Shipping a unit in anything other than the manufacturers
packaging voids the warranty. Replacement packaging is
available from Plasmon.
The library must be parked before packing the system.
Follow these steps to pack the library for shipping:
1. While parking, the library prompts for insertion of the MTE packaging material.
2. Insert the first piece of foam under the Rotation Station. Place this foam so the tab is on
the top left side when viewed from the back of the library.
3. Insert the second piece of foam under the MTE being careful not to damage the vertical
path emitter. Place this foam so the cut-out is on the left when viewed from the back of the
library.
Foam tab
1st Piece of
Packaging
Foam
2nd Piece of
Packaging
Foam
Figure 16. Packing the D875 - D2175 Libraries (a)
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4. Place skid ramp on the ground in front of the packaging skid. Connect the velcro on the
ramp to velcro on packaging skid.
Figure 17. Packing the D875 - D2175 Libraries (b)
5. Roll the library onto packaging skid. The library’s front door goes onto skid first. Push on
bottom of library when rolling onto packaging skid.
6. Cover the library with the anti-static bag, and insert back edge-board into slots with foam
protected side toward library.
Figure 18. Packing the D875 - D2175 Libraries (c)
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7. Remove ramp from skid and place upright in slot provided behind library. Close velcro
fasteners.
Figure 19. Packing the D875 - D2175 Libraries (d)
8. Place top foam over library, and fit in place.
Figure 20. Packing the D875 - D2175 Libraries (e)
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9. Place cardboard sleeve over library, and place lid on top.
Figure 21. Packing the D875 - D2175 Libraries (f)
10. Finally, strap box to the skid for shipping.
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Packing Instructions (D1525 - D2175 Expansion Bays)
This section is provided in case it is necessary to ship the bays to another location, or back to
Plasmon. These procedures must be followed.
CAUTION
Plasmon libraries and bays must be shipped in the original
packaging. Shipping
a
unit in anything other than the
manufacturers packaging voids the warranty. Replacement
packaging is available from Plasmon.
Follow these steps to pack the bays for shipping:
1. Lay out the pallet & ramp, wheeled skid, and mounting blocks as shown in the picture
below. Ensure the ramp is securely attached to the pallet with the velcro strips.
Figure 22. Expansion Bay Packing (a)
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2. Place the first bay on the wheeled skid as shown in the picture below.
Figure 23. Expansion Bay Packing (b)
3. Position the bay so the mounting bolt hole lines up as shown below.
Figure 24. Expansion Bay Packing (c)
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4. Use a mounting block and a hex head bolt to secure the bay to the wheeled skid.
Figure 25. Expansion Bay Packing (d)
5. Hang the painted skin and spacer column on their mounting screws as shown.
Figure 26. Expansion Bay Packing (e)
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6. Secure a second bay in the same way, but facing the opposite direction.
Figure 27. Expansion Bay Packing (f)
7. With two people steadying the bays, roll the wheeled skid up the ramp onto the pallet.
Push at the bottom to avoid tipping.
Figure 28. Expansion Bay Packing (g)
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8. Secure the wheeled skid to the pallet with four hex head bolts (two on each side).
Figure 29. Expansion Bay Packing (h)
9. Cover each bay with an anti-static bag, and tape the ramp in an upright position as
shown.
Figure 30. Expansion Bay Packing (i)
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10. Place the shaped foam topper on the bays. Make certain the center spacer foam fits
down between the bays. Then slid the cardboard box over the bays and tape the top flaps
closed.
Figure 31. Expansion Bay Packing (j)
11. Finally, strap box to skid for shipping.
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CHAPTER 3
MENU SYSTEM
Navigating the Menu System
The Plasmon D-Series library modes and functions are controlled using four selection buttons located
on the front panel display. A liquid crystal display (LCD) located directly above the buttons, provides
system status and other important information.
Description Line
Selection Button Indicators
Figure 32. LCD Display Format
The description line displays the number and name of the mode or test when navigating menus. An
ellipsis (...) following a name indicates that the selection contains submenus.
The selection button indicators display the function of the four buttons located directly below the
indicators. A dash above a button means that no function is associated with this key. The following
LCD Symbols table provides an explanation of each symbol.
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Table 5. LCD Symbols
Meaning
LCD symbol
Enter a menu selection
Exit a menu selection
H
F
A
Change a mode selection
Switch to display scroll mode
Z
B
V
U
N
M
D
R
X
Confirm a selection
Decrement a numeric value or scroll display up
Increase a numeric value
Go to the previous menu item
Go to the next menu item
Display a list of menu items
Run a motor or execute a function
Indicates a drive is turned off
Indicates media exists in an element
z
„
Indicates magazine exists in an element
Indicates the element is empty
•
Indicates an empty tray in a drive
—
Menu System
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Power Up Menu Options
The following operations can be performed at the initial power up stage:
•
•
Entering the library’s main menu system.
Viewing error information.
When the library powers up, the LCD displays:
Displays element status
information as described
in the table below
Displays Error xx if an
error occurs
Pressing the button
below SELECT
displays the main
menu functions
Displays C when an error
occurs
Figure 33. Power Up LCD Display
Table 6. Power Up LCD Symbols
Symbol
Meaning
D
T
Drive status (drive present, media present)
Media Transport Element status (media present)
I/E Port status (magazine present)
Ten Slot Magazine slot status (magazine present)
Empty element
I
MAG
•
Media in element
z
Magazine in element
Empty tray in drive
„
—
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Main Menu Overview
The D875 - D2175 library LCD menu system starts with nine top-level options. To cycle through the
options at any level press
[
D
SELECT]. To enter a selection press [
H
].
Select Menu
1 Library Status
3 Turn Drive Off
5 Service Drive
7 Setup Library
2 Exchange
Magazines
8 Maintenance
Mode
4 Turn Drive On
6 Restore Drive
Reserved for
Plasmon Trained
Service Personnel
1 Config Information
2 Status Information
3 Error Information
4 Network Interface
5 Off-line Operations
1 Config Information
2 Status Information
3 Error Information
4 Network Interface
Figure 34. Main Menu Overview
Menu System
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Table 7. Main Menu Selections
Description
Menu Selection
1 Library Status
Allows viewing only of library settings. To make changes, use the Set Up
menu.
2 Exchange Magazines
3 Turn Drive Off
Use to release the magazine from the library.
Use to turn off individual drives. Drives may not be hot-swapped in this
mode. For password protected operations, the factory default password is
"AAAA".
4 Turn Drive On
5 Service Drives
Use to turn on individual drives. For password protected operations, the
factory default password is "AAAA".
Use to remove power from the drive to allow removal or replacement. This
option takes down the entire SCSI bus the drive is on, and all drives associ-
ated with this bus loose SCSI access. For password protected operations,
the factory default password is "AAAA".
6 Restore Drives
7 Set Up Library
Use to restore power to the drives after removal or replacement. For pass-
word protected operations, the factory default password is "AAAA".
Allows viewing and changing of library settings. When performing opera-
tions from the Set Up menu, the library is taken off-line.
8 Maintenance Mode
Allows testing, setting up, or configuring the library. When performing oper-
ations from the Maintenance Mode menu, the library is taken off-line. These
operations are reserved for Plasmon authorized service personnel. For
password protected operations, the factory default password is “AAAA”.
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Library Status Menu Overview
Use the Library Status menu to view the library’s status only. To make changes to the library’s status,
use the Set Up menu.
The figure below shows the Library Status menu options.
1Library Status
1Conf igInf ormation
2StatusInf ormation
3ErrorInf ormation
4NetworkInterf ace
1UnitInf ormation
2SerialNumber
3Date andTime
4SCSI BusConf ig
5ChangerAddress
6Driv eAddresses
7ChangerOptions
8Passwords
1Element Status
2Driv eStates
1 ErrorLog
NotUsed
2ErrorStatistics
3Ev entHistory
4Micro-OpStack
3Power-OnHours
4Unit Cy cleCount
5Driv eLoadCounts
6FunctionCounts
9RMIInf ormation
Figure 35. Library Status Menu Options
Menu System
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Table 8. Library Status Menu Selections
Menu Selection
1 Config Information
Description
Allows viewing only of library configuration settings.
To view the storage slot count, drive count, and firmware revision.
To view the serial number assigned to the library.
To view the current date and time settings.
To view the current SCSI Bus configuration
To view the changer SCSI ID.
1 Unit Information/Config
2 Serial Number
3 Date and Time
4 SCSI Bus Config
5 Changer Address
6 Drive Addresses
7 Changer Options
To view individual drive SCSI IDs.
To view changer options:
Disable Tray Return (default Y or N)
Tray Return on Power (Y or default N)
Disable Autoload/Eject (Y or default N)
Ignore Recovery Errors (Y or default N)
Limit Recovery (Y or default N)
Enable All Uattn (Y or default N)
8 Passwords
This option is not available when library is online.
Not supported.
9 RMI Information
2 Status Information
1 Element Status
Allows viewing only of library status.
To view which elements (slots, drives, pickers, or I/E station) are populated
by media.
2 Drive States
To view the power on/off state of a drive.
3 Power-On Hours
To view total hours of power to library. Useful for preventive maintenance.
Cannot be reset.
4 Unit Cycle Count
5 Drive Load Counts
6 Function Counts
To view total cycle count since first startup. Cannot be reset.
To view total drive loads since last reset of count.
To view total function counts since last reset of count.
Lift Movement Count
Picker 1 Movement Count
Picker 2 Movement Count
Change Picker Count
Pivot L/R Col Movement Count
Mag Door Open Count
Disk Flip Count
Cumul Lift Dist
Cumul Picker Dist
Cumul Pivot Rotation
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Menu Selection
3 Error Information
Description
Allows viewing only of library error information.
1 Error Log
To view a chronological list of last ten errors since log was last cleared.
To view a list of the ten most frequent errors since list was last cleared.
2 Error Statistics
3 Event History
To view the SCSI command event history since it was last reset. Only SCSI
commands which affect library operations are recorded.
4 Micro-Op Stack
To view a list of operations performed for the last failing SCSI command.
These micro operations include position, position and flip, pick, store, load,
and unload. The list includes forward and backward operations (media
movement, and undo and retry for attempted failure recovery). This log is
cleared whenever the system is initialized.
4 Network Interface
Not Used.
Menu System
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Set Up Library Menu Overview
Use the Set Up Library menu to change the library’s status. When performing operations in the Set Up
Library menu, the library is taken off-line.
The figure below shows the Set Up Library menu options.
7 Set Up Library
1 Config Information
2 Status Information
3 Error Information
4 Network Interface
5 Offline Operations
1 Rescan Elements
2 Return all Trays
3 Park Library
1 Unit Info/Config
1 Element Status
2 Drive States
1 Error Log
Not Used
2 Serial Number
2 Error Statistics
3 Event History
4 Micro-Op Stack
3 Date and Time
4 SCSI Bus Config
5 Changer Address
6 Drive Addresses
7 Changer Options
3 Power-On Hours
4 Unit Cycle Count
5 Drive Load Counts
6 Function Counts
4 Test Library
5 Service Drives
6 Restore Drives
7 Bulk Load Library
8 Bulk Unload Library
8
Passwords
9 RMI Information
Figure 36. Set Up Library Menu Options
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Table 9. Set Up Library Menu Selections
Menu Selection
1 Config Information
Description
Allows viewing and editing of library configuration settings.
To view the storage slot count, drive count, and firmware revision.
To view the serial number assigned to the library.
To view/edit the current date and time settings.
To view the current SCSI bus configuration.
To view/set the changer SCSI ID.
1 Unit Information/Config
2 Serial Number
3 Date and Time
4 SCSI Bus Config
5 Changer Address
6 Drive Addresses
7 Changer Options
Disable Tray Return
To view/set individual drive SCSI IDs.
To view/edit changer options:
Disables return of media trays to their magazines when entering Magazine
Exchange mode.
Tray Return On Power
Disable Auto LD/EJ
Ignore Recover Errs
Enables the return of media trays to the magazines upon library power on.
Disables auto clamping and unclamping of the media tray.
If library can recover from an error, it will keep operating and not report the
error.
Limit Recovery
Enable All UATTN
8 Passwords
To limit error recovery effort to four tries.
Enable all unit attention conditions to host.
To set or change passwords. To remove password protection from a menu
selection, press the check mark without entering any letters. The factory
default password is AAAA. If a password is forgotten or lost, please contact
Plasmon support.
9 RMI Information
Not supported.
2 Status Information
1 Element Status
Allows viewing/editing of library status.
To view/edit which elements (slots, drives, pickers, or I/O stations) are pop-
ulated by media trays. Individual slot status can be set to full or empty.
2 Drive States
To view a drive’s on/off state.
3 Power-On Hours
To view total hours of power to library. Useful for preventive maintenance.
Cannot be reset.
4 Unit Cycle Count
5 Drive Load Counts
To view total cycle count since first startup. Cannot be reset.
To view/reset total drive loads since last reset of count.
Menu System
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Menu Selection
Description
6 Function Counts
To view/reset total function counts since last reset of count.
Lift Movement Count
Picker 1 Move Count
Picker 2 Move Count
Change Picker Count
Pivot Col Move Count
Mag Door Open Count
Disk Flip Count
Cumul Lift Dist
Cumul Picker Dist
Cumul Pivot Rotation
3 Error Information
1 Error Log
Allows viewing/clearing of library error information.
To view/clear a chronological list of last ten errors since log was last
cleared. The first on the list is the most recent.
2 Error Statistics
3 Event History
4 Micro-Op Stack
To view/clear a list of the ten most frequent errors since list was last
cleared.
To view/clear the SCSI command event history since it was last reset. Only
SCSI commands which affect library operations are recorded.
To view a list of operations performed for the last failing SCSI command.
These micro operations include position, flip, pick, store, load, and unload.
The list includes forward and backward operations (media movement, and
undo and retry for attempted failure recovery). This log is cleared whenever
the system is initialized. This error should be reported to Plasmon for
decoding.
4 Network Interface
Not Used.
5 Offline Operations
1 Rescan Elements
Allows basic offline operations.
Scans all storage slots and drives to identify media present.
Returns all magazine trays to their magazines.
2 Return All trays
3 Park Library
To park the picker before shipping or moving the library. Also, remove all
media before moving the library.
4 Test Library
To perform basic sensor and motor tests.
5 Service Drives
To turn a drive off and temporarily terminate the SCSI bus for drive replace-
ment.
6 Restore Drives
To turn a drive on and remove temporary SCSI bus termination after drive
replacement.
7 Bulk Load Library
Allows initial high speed bulk loading of required media.
Allows unloading the entire library for packing and shipping.
8 Bulk Unload Library
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Menu System
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APPENDIX A
SPECIFICATIONS
Overall Library Specifications
The following table provides information about the Plasmon D875 - D2175 libraries. These
specifications are subject to change without notice.
Table 10. D875 - D2175 Specifications
Specification
D875
D1525
D2175
1
750 - 875
1400 - 1525
2050 - 2175
Number of Storage Slots
1
7.1 - 8.2
13.1 - 14.3
19.2 - 20.4
Library Capacity (TBytes)
Media Transport Times:
Swap Times
Flip every other access 15.3 seconds / 235 swaps per hour
Flip one way 11.9 seconds / 302 swaps per hour
Never Flip 8.5 seconds / 425 swaps per hour
Exchange Times
Flip 1/2 time 9.8 seconds
6.39 seconds
No Flip
Maximum Number of Drives
Library Reliability (MSBF)
12
12
12
>2,500,000
Standard
>2,500,000
Standard
>2,500,000
Standard
TM
Rotation Station
Picker Type
Dual
Dual
Dual
Import / Export Port
Removable Storage Slots
Ten-Slot Magazine
Ten-Slot Magazine
Ten-Slot Magazine
Five Ten-Slot
Magazines
Five Ten-Slot
Magazines
Five Ten-Slot
Magazines
Library Interface
LVD (Auto - Sensing), SCSI 2 and SCSI 3 Compliant
68-pin high density female connector
Warranty
1 Year (First year on-site 5X9 next business day)
Dimensions - Stand Alone
Height 68 in (172.3 cm)
Width 27.2 in (69.1 cm)
Depth 36 in (91.4 cm)
68 in (172.3 cm)
35 in (89 cm)
36 in (91.4 cm)
631 lbs (286 kgs)
68 in (172.3 cm)
41.2 in (105 cm)
36 in (91.4 cm)
771lbs (350 kgs)
Weight 491 lbs (223 kgs)
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Specification
D875
Library
Height 76.5 in (194.3 cm) 72.5 in (184.2 cm)
Width 49 in (124.5 cm)
Depth 37 in (94 cm)
D1525
D2175
Dimensions - Shipping
One expansion bay
Two expansion bays
72.5 in (184.2 cm)
34 in (86.3 cm)
34 in (86.3 cm)
35 in (89 cm)
35 in (89 cm)
2
2
Weight 571 lbs (259 kgs)
185 lbs (84 kgs)
325 lbs (148 kgs)
(see D875 dimensions)
(see D875 dimensions)
Operating Temperature
50 to 90F / 10 to 32C
Non - Operating Temperature -40 to 158 F /-40 to 70 C
Operating Humidity
Operating Voltage
Operating Frequency
10 to 90% RH (non-condensing)
100 to 240 VAC (Auto ranging power supply)
50 / 60 Hz
Power Consumption (2
Drives)
145 W / 495 BTU/hr
Power Consumption (12
Drives)
285 W / 972 BTU/hr
If the third power supply is installed, add 37 W / 126 BTU/hr
Options
Redundant Power Supplies
3
Kit for adding two or three SCSI Busses
1
= Actual number of slots and library capacity depends on drive configuration.
2
= Represents the shipping weight of each expansion bay. The expansion bays are shipped on a
separate pallet.
3
= Additional SCSI busses required depending on number of drives.
Table 11. Media Specifications
Specification
Environmental
Limits
o
o
Operating Temperature
(at 1000 ft or less ASL)
Non-Operating Temperature
Max Gradient Temperature / hr
Operating Humidity
+10 to +32 C (+50 to +90 F)
o
o
- 40 to +50 C (- 40 to +122 F)
o
o
10 C (18 F per hour)
10 to 85% RH non-condensing
10 to 95% RH non-condensing
Non-Operating Humidity
Appendix A
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Power Cable Specification
The voltage rating and the current rating of the power cord set shall be higher than the rated voltage
and current of this unit. The voltage rating of the power cord set shall be higher than the power source.
For the U.S. and Canada:
Power cord must be UL listed and CSA labeled. Type SJT, SVT, ST, SJO or SO, 3-conductors, No. 18
AWG, rated 125v, 10A
For Germany and continental Europe:
STROMANFNAHME: 100-240 VAC, 50/60 Hz, 6A.
Für eine 230V-Anwendung, ist eine harmonisierte <HAR> konfektionierte Leitungsschnur, Typ
H05vvf3G1.00, die für 250V/10A oder die Gleichwertigkeit geeognet ist, zu benutzen.
If there are any questions in regards to the proper cord sets, consult the distributor.
SCSI Cable Specification
SCSI Cables and Connectors
Plasmon recommends using Wide LVD SCSI cables and connectors that conform to SCSI-3
specifications.
NOTE
To comply with the regulations and standards in this manual, all
SCSI cables and connectors used with the library must be
properly shielded.
SCSI Cable Length
Plasmon recommends using SCSI cables that conform to SCSI-3 specifications with high density 68-
pin connectors. The following table shows the allowable cable lengths for the LVD SCSI interface.
Table 12. Maximum Allowable SCSI Cable Length (LVD)
Library Internal Cable Length
Allowable External Cable
Length
Bus 1
Bus 2
Bus 3
10 ft (3 M)
3 ft (1 M)
3 ft (1 M)
29 ft (9 M)
36 ft (12 M)
36 ft (12 M)
SCSI Termination
The Plasmon D875 - D2175 libraries are terminated internally. No external termination is required.
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APPENDIX B
SCSI BUS INFORMATION
SCSI Bus Configurations
The following three figures show how to connect drives for single, dual and triple SCSI bus
configurations. Each bus in the library supports a maximum of four drives. The library address should
always be assigned to SCSI Bus 1.
Single Bus Configuration
SCSI Bus 1
Host
Computer
Drive 1
Drive 2
Drive 3
Drive 4
Terminator
Figure 37. Single Bus Configuration
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Dual Bus Configuration
SCSIBus 1
Host
Computer
Drive 1
Drive 2
Drive 3
Drive 4
Drive 5
Drive 6
Drive 7
Drive 8
Terminator
SCSIBus 2
Terminator
Figure 38. Dual Bus Configuration
Appendix B
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Triple Bus Configuration
SCSI Bus 1
SCSI Bus 2
SCSI Bus 3
Host
Computer
Drive 1
Drive 2
Drive 3
Drive 4
Drive 5
Drive 6
Drive 7
Drive 8
Drive 9
Drive10
Drive11
Drive12
Terminator
Terminator
Terminator
Figure 39. Triple Bus Configuration
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SCSI ID Configuration
The SCSI IDs are set at the factory to the following settings for the Plasmon D875 - D2175 libraries:
Table 13. Factory Default SCSI IDs for the D875 - D2175 Libraries
Device
Bus
Config
1
Bus
Config
2
Bus
Config
3
Bus
Config
4
Bus
Config
5
Bus
Config
6
Bus
Config
7
SCSI SCSI SCS
SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI
Bus
ID
Bus
ID
Bus
ID
Bus
ID
0
1
2
3
0
1
2
3
Bus
ID
0
1
2
3
0
1
0
1
Bus
ID
0
1
2
3
0
1
0
1
2
3
Bus
ID
0
1
2
3
0
1
2
3
0
1
2
3
6
Drive 1
Drive 2
Drive 3
Drive 4
Drive 5
Drive 6
Drive 7
Drive 8
Drive 9
Drive 10
Drive 11
Drive 12
1
0
1
0
1
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
0
1
2
1
1
1
1
1
3
2
1
1
3
1
1
1
1
2
0
2
2
2
2
2
1
2
2
2
2
2
3
3
2
2
3
3
2
3
3
3
3
3
3
Changer
Device
1
6
1
6
1
6
1
6
1
6
1
6
1
Appendix B
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Drive Combinations
The information in the table below shows the maximum drive combinations for three SCSI busses.
Note that DVD-R drives may only be used on Bus 2 and Bus 3.
Table 14. SCSI Bus and Drive Combinations
Drive
Combination
Bus 1
Maximum Num-
ber of Drives
Bus 2
Maximum Num-
ber of Drives
Bus 3
Maximum Num-
ber of Drives
Maximum Total
Number of
Drives
DVR - RAM only
DVD - R only
4
4
4
12
4
0
2
2
DVD - RAM /
DVD - R
4 (DVD - RAM only)
2 (DVD - R only)
2 (DVD - R only)
8
Multi Drive
4
4
4
4
4
4
12
Maximum Drives
per Bus
12 (maximum drives
for the library)
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APPENDIX C
SAFETY AGENCY STANDARD
The D875 - D2175 library is in compliance with the following domestic and international product safety
standards when the unit is properly installed and operated in accordance with the product documents.
Safety
IEC 60950 3rd Edition: (1999), UL 60950 3rd Edition: (2000), CSA C22.2 No.60950
Emission
EN 55011 Class A, EN 55022 / CISPR 22 Class A, FCC Class A, CNS 13438 Class A,
EN 61000-3-2, EN 61000 3-3
Immunity
EN 55024
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with this instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Shielded cables are required for this device to comply with FCC Rules. Use shielded cables when
connecting this device to others.
Industry Canadian Notice per ICES-003
English: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
French: Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Australia / New Zealand
This equipment has been tested and complies with AS/NZS 3548.
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Taiwan (BSMI) Class A Warning Statement
Laser Safety Notice
This library is a Class 1 Laser Product.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser
products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the
United States.
Lithium Battery
The Main Control Board and the Front Control Panel contain a lithium battery which could explode if
incorrectly replaced. Replace only with a qualified replacement battery. Return the old battery to the
manufacturer for disposal or dispose of in accordance with local regulations for the disposal of lithium
batteries.
“ATTENTION: IL Y A DANGER D’EXPLOSION S’IL Y A REPLACEMENT INCORRECT DE LA
BATTERIE. REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MEME TYPE OU D’UN TYPE
RECOMMANDE PAR LE CONSTRUCTEUR. METTRE AU REBUT LES BATTERIES USAGEES
CONFORMEMENT AUX INSTRUCTIIONS DU FABRICANT.”
Vorsicht! Explosionsgeahr bei unsachgemabem Austausch der batterie. Ersatz nur durch denselbel
oder einen vom Hersteller empfolhenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach
Angaben des Herstellers.
Appendix C
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APPENDIX D
ERROR CODES
If an error occurs while on-line, the library retries the operation that failed. If the retried operation fails,
the library attempts to return the media to its location before the operation and sends an error code to
the host computer. This error code is displayed on the front panel display of the library.
The following error codes are provided to assist in detecting and finding the corrective action for a
library error. Note the error code number displayed on the front panel display, and find the
corresponding error code in the following table. The table is sorted by error code number.
CAUTION
The corrective actions shown in the error code table should only
be performed by qualified Plasmon trained personnel.
Example:
When a library error occurs, the LCD screen displays the error temporarily as shown below
ERROR 03
NVRAM FAIL
SUBCODE: 01
O D SELECTP
[C]
O G P
Press [C] to clear the error
After a few seconds the display changes as shown below:
D:
C C C C C C
TT:C
MAG:.....I:.
E03
O D SELECTP
[?]
O G P
Press [?] to re-display the error
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Table 15. D875 - D2175 Error Codes
Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
00
0
1
Unknown error
No additional info
No additional info
02
Flash checksum Found during SCSI
send diagnostics
Replace Main controller, or
flash FW download per-
formed
2
1
Found during period
check
03
NVRAM fail
Failure in startup
Main control- Replace Main controller
ler circuit
board
0A
0C
1
1
Bad element
code
Firmware
Download new firmware
Download new firmware
OP stack over-
flow
Recording operation
Firmware
2
1
Undoing operation
Nothing to undo
0D
Bad OP stack
index
Firmware
Download new firmware
2
Invalid undo operation
code
0E
0F
11
group # Flash program
fail (main code)
Code down load
progress (MAIN code)
Main control- Replace Main controller
ler or Firm-
ware
download new firmware
group # Flash program
fail (DSP)
Code download
progress (DSP code)
Main control- Replace Main controller
ler or Firm-
ware
download new firmware
1
2
3
4
DSP not
responding
No response for lift
motor movement com- ler or Firm-
mand
Main control- Replace Main controller
download new firmware
ware
No response for picker
motor movement com-
mand
No response for pivot
motor movement com-
mand
No response SSC of
DSP
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
5
1
No communication
response from DSP for
a command sent
12
Cable connect
fail
Bad CJ5 cable, main
controller to VP
decoder circuit board
2
3
Bad cable, VP decoder
CJ2 to upper sensors
Main circuit board cable
fail, CJ4 (To Pivot, Lift
circuit board)
4
5
6
Main circuit board cable
fail, CJ5 (to VP decoder
circuit board)
Main circuit board cable
fail, CJ7 (interlock, ref-
erence sensor)
Main circuit board cable
fail, CJ10 (To PWR dist
circuit board - supply
monitor)
7
8
9
Drive interface CJ5 to
SCSI converter
Drive interface CJ11 to
SCSI converter
Magazine interface CJ4
to magazine detector
circuit board
10
Magazine interface CJ7
to Access door solenoid
& sensor
11
12
Magazine interface CJ8
to flipper
Drive interface circuit
board, bad address
plug CJ8
13
Magazine interface cir-
cuit board, bad address
plug CJ3
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
13
1
2
3
4
5
6
Fuse overload
Main controller fuse 1
overload +24V interface
CJ3 to CAN bus
Main controller fuse 2
overload +5v interface
CJ3 to CAN bus
Main controller fuse 3
overload +24V interface
CJ4 to pivot, lift, MTE
Main controller fuse 4
overload +5V interface
CJ4 to pivot, lift, MTE
Main controller fuse 5
overload +5V interface
CJ5 to VP decoder
Main controller fuse 6
overload +5V interface
CJ8 to MC SCSI
adapter
7
8
9
Main controller fuse 7
overload +12V interface
CJ8 to MC SCSI
adapter
Main controller fuse 9
overload +5V interface
CJ12 to External SCSI
interface circuit board
Main controller fuse 10
overload +24V for lift
motor, & interface CJ4
to pivot & lift circuit
board's
10
Main controller fuse 11
overload +24V for step-
per motors, & interface
CJ4 to pivot, lift, MTE
11
12
Drive interface 3V regu-
lator overload (U14)
Drive interface 12V
fuse overload (F2)
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
13
Drive interface 24V
fuse overload (F3)
14
15
16
17
18
19
20
21
SCSI Converter SE
term pwr fuse overload
(F1) to drive modules
SCSI Converter SE
term pwr fuse overload
(F1) to drive modules
SCSI Converter LVD
term pwr fuse overload
(F2) to bus 1 or bus 3
SCSI Converter LVD
term pwr fuse overload
(F2) to bus 2
Magazine interface
3.3V regulator over-
load (U4)
Magazine interface
access door solenoid
24V fuse overload (F2)
Magazine interface flip-
per 24V fuse overload
(F3)
Power distribution fuse
1 overload +5V inter-
face CJ7 for Power to
Mag. circuit board
22
23
24
1
Power distribution fuse
2 overload +5V inter-
face CJ7 for Power to
RMI circuit board
Power distribution fuse
3 overload +24V inter-
face CJ7 for Power to
Mag. circuit board
Power distribution fuse
4 overload +24V inter-
face CJ7 for Cabinet
cooling fans
14
Circuit board fail Comm error with VP
decoder circuit board
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
2
3
VP Decoder circuit
board control failure
More than one column
blocked on VP decoder
circuit board
4
5
VP Emitter / detector
failure
VP Emitter / Detector
circuit board margin
test fail
6
7
VP Emitter / Detector
circuit board blocked
response test fail
Unblocked response
test fail (VP Emitter /
Detector circuit board)
8
9
Drive interface I/O loop-
back test failed
Drive interface 3.3V
failure
10
11
12
Drive interface 2V fail-
ure
Drive interface 24V fail-
ure
SCSI Converter SE
term power bad bus 1
or bus 3
13
SCSI Converter LVD
term power bad bus 1
or bus 3
14
15
16
17
SCSI Converter SE
term power bad bus 2
SCSI Converter LVD
term power bad bus 2
Mag interface not
present
Main controller crystal
failure
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
15
1
Can time out -
drive
CAN time out checking Drive inter-
Replace drive interface circuit
board or CAN cables
drive interface
face circuit
board, CAN
cables
2
3
4
5
6
7
8
9
CAN time out getting
drive status
CAN time out getting
SCSI converter status
CAN time out getting
fan tach values
CAN time out setting
drive loaded
CAN time out setting
drive unloaded
CAN time out setting
drive id
CAN time out powering
on drive
CAN time out getting
drive type
10
11
12
13
CAN time out powering
off drive
CAN time out clamping
drive
CAN time out unclamp-
ing drive
CAN time out complet-
ing clamp/unclamp
drive
14
15
16
17
CAN time out isolating
bus
CAN time out restoring
bus
CAN time out blinking
LED for drive status
CAN time out turning
off LED for drive status
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
16
1
Can time out -
mag board
CAN time out sending
command to flipper
Magazine
Replace magazine interface
circuit board or CAN G103
cables
interface cir-
cuit board,
CAN cables
2
3
4
CAN time out reading
flipper EEPROM
CAN time out writing
flipper EEPROM
CAN time out checking
mag interface circuit
board
5
6
CAN time out read mag
sensors
CAN time out reading
mag interface circuit
board temp
7
8
9
CAN time out turning
on mag LED
CAN time out turning
off mag LED
CAN time out blinking
mag LED
10
11
12
1
CAN time out firing mag
door solenoid
CAN time out start ver-
ify temp
CAN time out reset
mag door state
17
18
Main board
No term pwr at MC
SCSI termpower SCSI adapter circuit
board
1
2
Power supply
voltage
5V out of range during
check main circuit
board cable check
Bad power
supply
Replace power supply
12V out of range during
check main circuit
board cable check
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
3
1
24V out of range during
check main circuit
board cable check
19
Power supply fail One of the power sup-
ply has been removed
Power sup-
ply, or supply supply cable
cable
Replace power supply, check
2
3
1
Power supply fan has
failed
Power supply power
failure
1A
SCSI bus isola-
tion
Time out waiting for iso-
late bus command to
complete
2
1
1
2
1
2
1
Time out waiting for iso-
late bus to complete
while restoring bus
1B
22
Too few power
supplies
More than one drive
interface board and
only one power supply
Add power supply
Bus already iso- Service drives, isolate
lated
request and bus
already isolated
Restore drives, isolate
request and bus
already isolated
23
31
Bus not isolated Service drives, un-iso-
late request and bus
not isolated
Restore drives, un-iso-
late request and bus
not isolated
Drive not
installed
Positioning to drive
Drive inter-
face cables
Replace cables or drive inter-
face circuit board or configure
in drive
3
4
Checking a move from
a drive
Checking a move to a
drive
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
5
1
Checking a SCSI posi-
tion to drive command
32
Drive not con-
nected
Drive not connected
that was previously
installed
Drive inter-
face cables
Replace or reconnect drive
cables
2
1
1
1
Drive not connected
when restoring drives
33
34
35
Drive clamp fail
Drive clamp fail while
loading drive
Drive, drive
cables
Replace drive or cabling
Replace drive or cabling
Replace MTE
Drive unclamp
fail
Drive unclamp fail
unloading drive retry
Drive, drive
cables
Drive load fail
Tray not seen in picker MTE sensor
while picker moving to
load position
2
VP or Tray sensor
MTE sensor, Replace MTE, VP sensor, run
blocked after retracting VP sensor
picker to fwd position
offsets to correct positioning
3
4
1
Drive not set to loaded
Drive load retry aborted
36
Drive unload fail Drive not unclamped
Drive, drive
cables
Replace drives or cables
Run offsets
2
3
Pick finger did not hold Alignment
on to tray, VP or Tray
sensor blocked
problem
No tray seen in unload Alignment
attempt
Run offsets, replace MTE
Run offsets, replace MTE
Run offsets, replace MTE
Replace Drive, drive cables
problem,
MTE tray
sensor
4
5
1
Picker Tray sensor
blocked during tray only problem,
check of drive unload
Alignment
MTE tray
sensor
Picker Tray sensor
unblocked during tray
only check of drive
unload
Alignment
problem,
MTE tray
sensor
37
Drive is clamped Drive is clamped, can't Drive, drive
unclamp (checking
move from a drive)
cables
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
2
1
2
3
Drive is clamped, can
not unclamp (checking cables
move to a drive)
Drive, drive
Replace Drive, drive cables
Follow operating instructions
38
Drive in service
state
In service state,
attempting to turn drive
off in maint menu
In service state,
attempting to turn drive
on in maint menu
In service state,
attempting to put drive
in service state via
SCSI command
39
3F
1
1
2
1
Drive not in ser- Restoring drives, not in
vice state a service state
Follow operating instructions
Drive Addr con- Address conflict with
Correct address in setup con-
figuration
flict
changer
Address conflict with
another drive
40
Not supported
by bus config.
Attempt to put drive in
service state via SCSI,
drive not supported by
current bus config.
2
Attempt to restore drive
via SCSI, drive not sup-
ported by current bus
config.
41
42
1
1
Drives overheat- Warning for an over
Cabinet
Temp
Check room temp
Check room temp
ing
heating drive
Drives shut-
down - heat
Drive will be shutdown
due to overtemp condi- Temp
tion, alert host of 90 sec
Cabinet
delay before shutdown
43
44
1
1
Low fan speed-
drive
Warning for low fan
speed in a drive module
Fan
Fan
Replace fan
Replace fan
Drive shutdown- Drive will be shutdown
fan
due to fan failure, alert
host of 90 sec delay
before shutdown
Plasmon D875 - D2175 User Manual
Document Revision E
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
51
1
Picker pos fail
Picker position was ter- Alignment
minated on home from problems
store attempt
Run offsets, replace tray
2
3
Picker did not reach
position intended
Lift motor not previously
homed before picker
position attempt
4
5
6
Unknown picker posi-
tion destination state
Picker failed to reach
home as its destination
Picker stalled while
picking tray, lost steps
going to home position
7
Picker stalled while
moving out to store a
media tray. This prob-
lem is detected when
the picker returns to the
home position
8
9
Picker home sensor not
blocked after picking a
tray.
Edge of picker not seen
by Tray sensor while
positioning to home
10
1
Pick home sensor
blocked, positioning to
destination other than
home
Obstruction
or alignment
Clear obstruction, run offsets
Replace MTE
52
54
Swap pickers fail Could not change the
active picker (selector
MTE
nut pawl or spring may
be damaged)
1
Picker misposi-
tion
Picker finger is in a
danger zone for moving problems,
the lift MTE
Alignment
Run offsets or replace MTE
Appendix D
Page 74
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
2
Lift motor not homed or
invalid lift position,
Picker edge is blocking
the Tray sensor
3
1
2
1
Picker edge is blocking
the Tray sensor during
a position attempt
55
Picker not at
drive
Picker not positioned in
front of drive during
load drive attempt
Position to drive
Picker not positioned in
front of drive during
unload drive attempt
57
Pick tray fail
VP or Tray sensor
blocked by tray, picker
finger disengaged from
tray after starting to
pick media
Alignment
problem
Run offsets. Replace tray
2
3
4
Picker Tray sensor
blocked on tray only
check after picking tray
Picker Tray sensor not
blocked on tray only
check after picking tray
Terminated SCSI task
or completion status not
started during a pick
tray retry
58
1
2
3
Store tray fail
Tray front or back did
not block Tray sensor
during a store
Alignment or Run offsets, replace tray
obstruction
Both sensors in the flip- Alignment,
per not made after
store to flipper
flipper sen-
sors
Picker finger did not
release from the tray
after store attempt, VP
or Pemt blocked
Alignment
Plasmon D875 - D2175 User Manual
Document Revision E
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
4
1
Terminated SCSI task
or completion status not
started during a store
tray retry
61
Lift Position fail
Destination encoder
Bad Lift
Replace lift motor
count out of boundaries motor/
encoder
2
3
Position lift destination
not reached (time-out)
Destination lift position
is invalid
4
1
Position retry aborted
63
Lift blocked
VP sensor blocked, last Tray out of
col Blocked is set
Reseat tray in slot, replace
VP
slot, Bad Vp
2
3
Lift is not in column of a Bad Vp sen-
blocked VP sensor dur- sor, tray out
ing initialization
slot
VP or Tray sensor
blocked after storing
media, during initializa-
tion.
Obstruction
in slot
4
5
Blocked VP sensor not
in the column clear
attempt being tried
VP or Tray sensor
blocked after store or
load, during clear
attempt.
Obstruction
in slot or
drive
6
7
1
VP or Tray sensor
blocked after store
operation (move from
lift)
Obstruction
in slot
VP or Tray sensor
blocked trying to return in slot, align-
a tray to its last known
location.
Obstruction
ment
69
Pivot align fail
Too much gear back-
lash / gear is loose dur- mounting
ing home pivot attempt
Pivot motor
Realign or replace pivot
motor
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
6A
1
Pivot Fail
Pivot is loosing posi-
tion accuracy, not on
alignment flag verifying
pivot position
Offsets
Run offsets
2
3
4
Outside allowed pivot
soft deviation steps, but
position will succeed
Outside allowed pivot
soft deviation steps, but
position will succeed
Outside allowed pivot
hard deviation steps,
position will fail
5
6
1
Destination pivot value
out of range
Pivot position failed to
be reached (time out)
70
71
Mag door open
fail
Time out waiting for
mag door status
Mag inter-
face circuit
board, mag
solenoid
Replace Mag circuit board or
solenoid, check mechanical
obstruction
1
2
Mag access
door is open
Mag door open during
initialization
Close door
Mag door opened in
online mode (not by
solenoid)
72
74
1
Door open pre-
vented
SCSI prevent com-
mand was issued by
host, mag door opening
is not allowed
Issue SCSI allow from host
Close Rear door
1
2
3
Rear door is
open
Background check of
rear door open during
initialization
Background check of
rear door open during
online operation
Rear door open during
online test ready check
Plasmon D875 - D2175 User Manual
Document Revision E
Appendix D
Page 77
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
80
1
2
3
1
Element not
present
Checking move from an
invalid fixed slot loca-
tion
Correct host software
Checking move to an
invalid fixed slot loca-
tion
SCSI position attempt
to an invalid slot loca-
tion
81
84
Magazine not
present
Magazine not present
during verification of
installation
Replace magazine
2
1
Magazine not present
during recovery
Source is empty Online check of
NVRAM says source
Run Check Elements, Host
needs to check inventory
element is empty
2
Online check of
NVRAM says source
element is empty, to
element is full (not
exchange command)
3
1
Src element = 1st desti-
nation element during
exchange command
85
Destination is full Online check of
Run Check Elements, Host
needs to check inventory
NVRAM says destina-
tion element is full (not
an exchange com-
mand)
2
3
Online check of
NVRAM says destina-
tion element is full
(picker address not
zero)
1st destination element
= 2nd destination ele-
ment during exchange
command
Appendix D
Page 78
Plasmon D875 - D2175 User Manual
Document Revision E
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
4
Picker is 2nd destina-
tion element, src ele-
ment = 2nd dest
element
86
1
2
1
Element unexp
empty
No trays to use in cycle
Full test
Run Check Elements
Check path, run offsets
Tray not seen during
pick attempt
87
Element unexp
full
Home sensor blocked
after store attempt
Obstruction
in path, Align-
ment problem
2
1
2
3
Picker is full, attempting
to return tray to last ele-
ment
8B
Picker is full
VP or Pemt sensor
blocked by tray moving Picker faulty
to the pick position
Firmware,
Tray in picker while picking,
initialize and retry, replace
picker
VP or Pemt sensor
blocked moving to the
unload drive position.
Both pickers are not
empty to do an
exchange (during
check move)
4
5
1
Picker full, not a move
to Lift and from Lift (dur-
ing check move)
SCSI exchange 2nd
destination picker,
source not picker
8C
Both pickers full Check move, NVRAM
says both pickers full
Main control- Firmware recovery issue,
ler circuit
board, firm-
ware
replace Main controller cir-
cuit board
2
3
Check single element,
NVRAM says both pick-
ers full
SCSI Mag door open,
both pickers full so
magazine can't be
checked
Plasmon D875 - D2175 User Manual
Document Revision E
Appendix D
Page 79
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
8D
1
2
No media to flip- No media in tray to flip- Need media
Provide media for use
per
per for move medium
command
No media in source ele-
ment to flipper for
exchange medium
command
3
No media in destina-
tion element to flipper
for exchange medium
command
90
1
1
Tray in drive
Tray in a drive while
attempting to park
Drive
Drive has tray, either in ser-
vice mode, or bad drive
9C
Tray magazine
unknown
Source magazine for
tray unknown when
returning trays to there
last known elements
Recovery
9D
1
Element scan
fail
Failed to position lift or Alignment
Run offsets
picker properly while
checking elements.
problem
2
1
1
Invalid Element (current
element check)
B2
B3
Flipper invalid
position
Both flipper home sen- Flipper
sors blocked
Replace flipper
FS EEPROM
write fail
Write flipper EEPROM Flipper, mag
status failed
Replace flipper or mag inter-
face
interface cir-
cuit board
B4
B5
B6
1
1
1
Missing flipper
tray
No tray in flipper
(at least one required)
Replace tray
Remove tray
Flipper is full
Both slots of flipper
have trays
Flipper comm
error
Time out for flipper sta- Flipper, mag
tus command
Replace flipper or mag inter-
face
interface cir-
cuit board
2
3
Time out for flipper read
version command
Time out for flipper read
sensors command
Appendix D
Page 80
Plasmon D875 - D2175 User Manual
Document Revision E
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
4
5
6
7
8
9
Time out for flipper
home CCW command
Time out for flipper
home CW command
Time out for flipper step
CW command
Time out for flipper step
CW command
Time out for flip to CCW
command
Time out for flip to CW
command
10
11
12
Time out for fliptest
command
Time out for flipper read
EEPROM command
Time out for flipper
write EEPROM com-
mand
13
Time out for flipper
unlock EEPROM com-
mand
14
21
Time out for flipper lock
EEPROM command
Command resent to
flipper 3 times, flipper
NAK'd
22
23
Comm error on status
command to flipper
No ACK from flipper,
command resent 3
times
B7
21
22
Flipper power
reset
Flipper to mag interface Flipper
comm err, SNAK bit for
power-up bitmask
Replace flipper
Flipper to mag inter-
face, comm err, SNAK
bit for brown-out bit-
mask
Plasmon D875 - D2175 User Manual
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Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
23
Flipper to mag inter-
face, comm err, SNAK
bit for watchdog bit-
mask
B8
1
Old flipper proto- Old version of firmware Flipper
col in flipper
Replace flipper
BA
BB
BC
BD
1, 2, 3
Flipper not hori- Neither of the flipper
Flipper
Replace flipper
zontal
home sensors are
blocked
1
1
1
FS EEPROM
lock fail
Status of locking flipper Flipper, mag
EEPROM failed
Replace flipper or mag inter-
face circuit board
interface cir-
cuit board
FS EEPROM
unlock
Status of unlocking flip- Flipper, mag
per EEPROM failed
Replace flipper or mag inter-
face circuit board
interface cir-
cuit board
FS EEPROM
read fail
Error sending flipper
read EEPROM com-
mand
Flipper, mag
interface cir-
cuit board
Replace flipper or mag inter-
face circuit board
2
1
Status of reading flipper
EEPROM failed
BE
BF
C1
Flipper status fail Status of reading flipper Flipper, mag
Replace flipper or mag inter-
face circuit board
read status command
failed
interface cir-
cuit board
1
1
Flipper time out
Flipper failed to com-
plete command in allot-
ted time
Flipper
Replace flipper
Pick offset fail-
ure
Pick offset too many
counts less than nomi- Hard stop in
Picker Belt,
Verify pick home sensors
working, mech bind in picker
nal
chassis, bad travel, replace MTE
picker, pick
home sensor
2
1
Pick offset too many
counts greater than
nominal
C2
Lift offset failure Lift offset too many
Lift home flag Verify lift flag Ok, lift home
counts less than nomi- damaged, lift sensor working, mech
nal
home sen-
obstruction, lift motor encoder
sor, lift motor working
encoder
Appendix D
Page 82
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
2
3
4
1
Lift offset too many
counts greater than
nominal
Lift offset less than neg-
ative physical bound-
ary count
Lift offset greater than
positive physical
boundary count
C3
Pivot offset fail-
ure
Pivot offset too many
counts less than nomi- pivot circuit
nal
Pivot flags,
Verify pivot flags OK, pivot
sensors working, pivot gear
mesh is not too tight
board, pivot
cable, pivot
gear mesh
2
3
4
1
2
3
Pivot offset too many
counts greater than
nominal
Pivot offset less than
negative physical
boundary count
Pivot offset greater than
positive physical
boundary count
C4
Offset target fail- Target could not be
Offset target, Verify offset targets not dam-
offset sensor aged, Offset sensor is work-
ure
found
on MTE
ing or replace MTE
Target horizontal posi-
tion found crudely, but
not with fine resolution
Target vertical position
found crudely, but not
with fine resolution
4
1
Reference target not
found
C5
Offset ref failure Reference could not be Offset refer-
Verify reference sensor work-
ing, Replace MTE or detec-
tor in chassis
found
ence sensor
2
Reference vertical posi-
tion found crudely, but
not with fine resolution
Plasmon D875 - D2175 User Manual
Document Revision E
Appendix D
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Error
Code
(hex)
Sub-
code
Error
Description
Subcode
Description
Compo-
nent
Corrective Action
3
Reference horizontal
position found crudely,
but not with fine resolu-
tion
F7
1
1
1
SCSI parity error SCSI parity error
Terminator or Check conflicting SCSI id's
SCSI cable
F9
Abort mesg
received
SCSI abort mesg
received
Terminator or Check conflicting SCSI id's
SCSI cable
FD
Host commun
time out
SCSI host communica- Terminator or Check conflicting SCSI id's
tions time out SCSI cable
Appendix D
Page 84
Plasmon D875 - D2175 User Manual
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INDEX
G
A
general information ..................................................11
getting started ..........................................................17
access door
front ..................................................................14
magazine ..........................................................14
rear ...................................................................16
agency standards, safety .........................................61
H
B
bay installation .........................................................24
bulk loading media ...................................................21
I
installation
C
bay ....................................................................24
library ................................................................17
L
D
LEDs, magazine slot ................................................22
library
description line .........................................................39
door
dimensions .......................................................51
environment ......................................................18
initialization .......................................................19
installation ........................................................17
models ..............................................................11
packing instructions ..........................................28
position .............................................................17
specifications ....................................................51
unpacking .........................................................17
lift assembly .............................................................16
front access ......................................................14
magazine access ..............................................14
rear access .......................................................16
drive combinations ...................................................59
E
expansion bay packing instructions .........................32
F
front access door .....................................................14
Plasmon D875 - D2175 User Manual
Document Revision E
Index
Page 85
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packing material, removing ......................................18
power
M
magazine .................................................................12
access door ......................................................14
eject button .......................................................21
handling ............................................................13
LEDs .................................................................22
main menu ...............................................................42
map
supplies ............................................................15
R
media
rear access door ......................................................16
handling ............................................................13
movement .........................................................11
specifications ....................................................51
types .................................................................12
media transport element (MTE) ...............................16
menu
main ..................................................................42
set up library .....................................................47
menu system
S
safety agency standards ..........................................61
SCSI
connection ........................................................20
interface ............................................................15
selection buttons ......................................................39
specifications
navigating .........................................................39
MTE .........................................................................16
library ................................................................51
media ................................................................51
N
U
P
W
packing instructions
bays ..................................................................32
Index
Page 86
Plasmon D875 - D2175 User Manual
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CONTACTING PLASMON
Technical Support in the United States
Plasmon Technical Support
+1-877-585-6793
+1-719-593-4192 (fax)
e-mail
Internet
Technical Support in Europe, Middle East, and Africa
Plasmon Technical Support
+44 (0) 1763 262 963
+44 (0) 1763 264 444 (fax)
e-mail
Internet
Technical Support in Asia/Pacific, South America, and Canada
International Calls
+1-719-593-4437
+1-719-593-4192 (fax)
Firmware Updates
Contact Plasmon or your reseller for the latest firmware updates.
Before Placing a Service Call to Plasmon
Placing a Service Call
Contact your service provider directly. If Plasmon is your service provider, please have the following
information available when calling:
•
•
•
Serial number
Description of failure
System information
- Computer type and SCSI adapter
- Software configuration
- Software and version number
Download from Www.Somanuals.com. All Manuals Search And Download.
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